2025-05-28
Thanks for the lovely days!
2025-05-28
A wonderful 4 night stay. Lovely, cosy, wooden-beamed room with 2 large windows. Perfect Accessible bathroom for me & my scooter. Entering breakfast area on second morning was greeted by receptionist with a "Happy Birthday", then she & the breakfast lady sang together "Happy Birthday to you" - a very heart-touching gesture, as I had told nobody! The breakfast was ample & very tasty. All staff kind & helpful. Not only these pluses, the Albergo was the only, most central Hotel, situated right between Piazzas Erbe & Signori. Altogether fabulous
2025-05-27
Un especial agradecimiento a las dos chicas de recepción, sin las cuales no me hubiera detenido a la encuesta. Su profesionalismo y amabilidad no quiero dejar pasarlo por alto. También un reconocimiento para la mujer del desayuno por su simpatía y dedicación.
2025-05-25
Grazie a tutto il personale, molto professionale e gentilissimo
2025-05-21
We had a very pleasant stay, with good help by informations
2025-05-18
we had a very comfortable stay, the hotel was friendly, clean and comfortable.
2025-05-18
Thanks for a fantastic stay
2025-05-18
Thank you to all the staff who were very friendly and helpful.
2025-05-16
Il personale molto gentile.
2025-05-16
Thank you very much for the lovely breakfasts and the staff in the dining room. Reception staff also very helpful.
2025-05-15
Lovely people who can’t do enough. Fantastic location. Comfortable rooms. Excellent.
2025-05-15
We wish to complement your small hotel on the wonderful staff all were welcoming, friendly and were happy to “ go the extra mile “ on every occasion. We had such a pleasant stay and would highly recommend to family and friends.
2025-05-15
All the staff were delightfully helpful and pleasant!
2025-05-15
Complimenti
2025-05-15
Thank you for a lovely stay at Hotel Mazzini. We would definitely return if we visit Verona again!
2025-05-14
We loved our stay..The staff was friendly and helpful. We would definitely recommend this hotel. Thank you much.
2025-05-14
We loved our stay! The breakfast was outstanding and all the staff were friendly and helpful.
2025-05-13
The reception and breakfast staff were very welcoming and helpful on all occasions.
2025-05-12
Great breakfast- in particular the seeds and nuts.
2025-05-11
The hotel staff were very friendly and extremely helpful.
2025-05-11
Soggiorno molto piacevole, grazie
2025-05-08
Your reception and kitchen staff are very friendly and very helpful too.
2025-05-08
We had a wonderful stay, thank you
2025-05-07
We had an excellent stay. Like us with life experience, the hotel has character. We met three different persons at the reception. Everybody «smiled» and thried to please us. We at the age of «middle 70» felt happy when we left
2025-05-06
The staff member who was working in the breakfast room was very attentive and you could tell she wanted to do a good job and cared about providing good service. The room was perfectly clean and nice, fresh white sheets which is so important.
2025-05-06
Thank you, everything was just right, from the friendly reception, to helpful housekeeping and great breakfast service.
2025-05-05
Bravi!
2025-05-05
Very much enjoyed our stay at the Mazzanti and recommended it to a friend who is probably staying with you now! Very well situated and an attractive building. The staff were all very friendly and helpful, even tolerating our attempts to speak Italian! The breakfast was wonderful and the breakfast room staff very welcoming. We had no complaints and would stay at the Mazzanti again. The room was tidied and cleaned impeccably every day.
2025-05-05
The Reception Staff were very helpful, cleaning staff smiley and efficient and at breakfast each morning we were greeted with a friendly smile and excellent service. Thank you!
2025-05-02
The staff were fantastic and very helpful and friendly Thanks to all for making our stay very pleasant.
2025-05-01
Thank you for being so kind and nothing was too much trouble. Thank you for a lovely stay we will be back :)
2025-05-01
We only stayed one night at Albergo Mazzanti, but it left a lasting impression. The hotel is beautifully quaint, with charming Roman and Venetian-style decor that fits perfectly with the historic heart of Verona. The location is ideal—just steps from Piazza delle Erbe and all the key sights—yet peaceful and comfortable. The staff were friendly and helpful, and the room was clean, cozy, and full of character. We absolutely loved Verona, and this hotel made our brief stay even more special. Highly recommended!
2025-04-30
un complimento alla fanciulla insegnante di danza
2025-04-30
The staff at the reception were the best. Very helpful and took time to assist whenever we asked questions l.
2025-04-30
Front desk staff was always very helpful!
2025-04-29
The reception staff and Adele in the breakfast are excellent with very positive helpfull attitudes
2025-04-25
The breakfast was sometjing to behold .. Magnificent..
2025-04-24
It was a lovely stay, thanks to reception for providing recommendation on the time to get to the station, my trip to Bernina express was great :)
2025-04-24
Thankyou to all the staff. They were all pleasant and made us feel welcome.
2025-04-22
Thanks for your kindness.
2025-04-22
Je vous remercie pour l’accueil et la gentillesse de votre personnel. Une mention spéciale à Paola à l’accueil qui était adorable et nous a aidé et très bien renseigné. Et également à la dame du petit déjeuner qui est très souriante et serviable. Petit déjeuner au top et emplacement magnifique
2025-04-21
The woman who worked in the breakfast room was outstanding! She was always asking if there was anything else we needed, and she had the most pleasant disposition. She is an asset to your team!
2025-04-20
Great staff friendly and very helpful. Lady in charge of the breakfast is lovely. Spotless hotel, super rooms and amazing location.
2025-04-19
Ich war zum zweiten Mal im Albergo Mazzanti, weil die Lage des Hotels unschlagbar und die Freundlichkeit des Personals hervorragend sind. Auch die Sauberkeit der Zimmer und das Frühstück sind sehr gut. Ich komme auf jeden Fall wieder. Macht weiter so 👍
2025-04-19
Sehr freundliches Personal!!!
2025-04-19
En toda nuestra estancia por la calidad de las instalaciones y la amabilidad del personal fue muy positiva.
2025-04-18
Breakfast was very good and cleaning was super good too. Nice little hotel and wriendly staff.
2025-04-18
Every question was answered and every effort to make our stay in Verona easy and pleasant. Our first trip to Italy and they made us feel comfortable. Help in finding food, sites and transportation to and from the airport was very helpful
2025-04-17
The front desk receptionist helped us navigate our car to the hotel and then to parking. She also made dinner reservations for us at typical Veronese restaurants. We loved the location, cleanliness, kindness of the hotel staff and colazione. We would definitely stay at your hotel again.
2025-04-17
Thank you for a wonderful stay in Verona. Everybody at the hotel was friendly and helpful. We really appreciated your central location and the delicious breakfast each morning.
2025-04-15
The receptionist was extremely pleasant and helpful. The lady who gave us our breakfast was really lovely.
2025-04-15
Thank you very much for the hospitality
2025-04-14
Wonderful hotel, very friendly and helpful staff, who remembered our morning coffee orders, and brought a bus timetable to Sirmione to our room. Especially grateful our room was ready on arrival at 11.15am as not expecting it, but husband had a work call shortly afterwards. We will return!
2025-04-11
The staff was amazing as always!
2025-04-11
A wonderful front desk staff.
2025-04-10
Thank you for a very nice stay! Warm and personal service from booking, with reception and the breakfast staff.
2025-04-06
Grazie millie, our stay was lovely.
2025-04-05
Please give my regards to the Tomasi's. My aunt, Rosemary Penaloza sold their wine in Texas for years. Thanks again for a splendid stay! Lisa Penaloza
2025-04-05
Very good communication with Elisa ( and other staff). There is a generous feel about the Albergo. The only thing that can’t be changed is the lack of light in my single room but I understand that rooms have to be subdivided to make some smaller rooms and the price reflected this.
2025-04-04
Very friendly staff at Reception and Breakfast
2025-04-02
Great service and friendly staff, keep it up!
2025-04-02
We would like to thank Elisa G at the front desk, and Adele in the breakfast area. They were both so incredibly friendly, happy to pause whatever they were doing to ask about us, our plans, what we did the day before, etc. Elisa is very personable, interested in us and willing to help, in a way that is genuine and beyond mere duty. She and Adele made us feel at home. We were sad to leave when it was time to move on. A word of thanks to the establishment for your lovely Algergo. The rooms are great, staff is excellent and you have one of the best breakfasts I have seen. The value for the money is excellent! I have paid more for a lot less in other hotels. Well done!
2025-04-01
Danke für die angenehme Atmosphäre und das äußerst freundliche Team im Hotel!
2025-04-01
War ein toller Aufenthalt. Vielen Dank
2025-03-31
Thank you for making the poached eggs. :-)
2025-03-30
I would like to say thank you to the staff Adela, Elisa and the other staff. They were very helpful and welcoming. They made our stay very enjoyable.
2025-03-29
Thanks to all staff, they made us feel so welcome
2025-03-27
Lovely little hotel right in the city centre and very nice and polite stuff (specially the lady at breakfast). We loved our stay and definitely will recommend to friends and family, and will be back if we return to Verona. Thank you very much.
2025-03-27
La estancia fue estupenda. El hotel limpio y bonito. Habitaciones amplias y cómodas. Los trabajadores muy amigables y ayudando en todo momento. Solo agradecerles por la estancia.
2025-03-27
Sehr freundlich war der Service beim Frühstück.
2025-03-26
Muchas gracias por la atención tan cálida recibida desde el primer momento
2025-03-25
I really enjoyed the breakfast and the lady serving the coffee! She was so kind! Everything else was Ok! Our stay was perfect!
2025-03-24
Very welcoming reception at the front desk. Rooms a bit austere, but clean. Shower was tiny, even in an “accessible” room. Overall pleasant experience. In a great location.
2025-03-22
Thank for taking care of us during our visit
2025-03-21
Sehr guter Service, super nettes Personal!
2025-03-21
Everyone was professional and courteous Well done team.
2025-03-19
A perfect stay with amazing staff!
2025-03-19
Special compliments to kitchen for breakfast! And all others for their job too.
2025-03-19
Abbiamo apprezzato la Qualità espressa alle Vs addette alla Reception
2025-03-19
Sono stata benissimo nella vostra struttura e ho trovato gentilezza e disponibilità nel personale.
2025-03-19
Your reception staff were very friendly and helpful, as were your staff in the breakfast area. I would like to thank them for contributing to a wonderful stay.
2025-03-19
No window screen to ward off mosquitoes.
2025-03-19
Sono stata molto contenta! Il servizio alla prima colazione-la Donna bionda.. Perfecto! LA stanza vorr
2025-03-10
Ein sehr schöner Aufenthalt Zentrale Lage von grossem Vorteil Man sprach sehr gut Englisch !! Sehr!!! höflich zuvorkommende Menschen im Service
2025-03-07
Ottimo servizio, ottima struttura
2025-03-05
Sehr nettes Personal. Immer freundlich und hilfsbereit. Sehr gutes Reinigungspersonal. Das Zimmer war prima. Ich bin übergewichtig und das Bett war hervorragend. Für italienische Verhältnisse tolles Frühstück. Vielen Dank an die netten Damen vom Frühstück. Und die Lage in Verona ist genial.
2025-03-04
Everyone who works at Albergo Mazzanti was very helpful and friendly.
2025-03-04
All of your staff were excellent. You breakfast was exceptionally good. Our room 104 was absolutely amazing
2025-03-02
I really enjoyed my time in Verona Receptionists were v efficient and friendly Porter was v good at ordering me a taxi on departure Location is amazing Loved my trip
2025-02-25
Grazie x la vs gentilezza
2025-02-21
Exceptional staff, classic rooms, happy to recommend your hotel.
2025-02-20
it was a great stay. Staff was great and location perfect.
2025-02-20
Entire staff was well trained and knowledgeable.
2025-02-19
Excelente atención en la recepción! Volvería al hotel sin duda :)
2025-02-13
Thank you to the entire team at Albergo Mazzani Hotel. The receptionists made our lives so much easier with their efficient check-in/check-out process and by assisting with umbrellas and our luggage on our last day. It was truly a pleasure interacting with such kind and professional staff. The breakfast service was outstanding—there's nothing like starting the day with friendly faces and a delicious cappuccino. The housekeeping team was equally impressive, keeping our room spotless with a warm smile. Thanks to everyone, our stay was incredibly comfortable and our trip to Verona truly unforgettable.
2025-02-13
Many thanks for a good stay. Very friendly and great staff.
2025-02-07
All the staff from our check-in/out and at breakfast were all extremely friendly and polite.
2025-02-04
Très bonnes prestations
2025-01-28
Thank you for your helpful and cheerful service. Reception staff were very helpful and pleasant and the woman serving breakfast was delightful. Loved the gentle relaxing music and atmosphere.
2025-01-27
Particolare menzione alla direzione per il graditissimo omaggio in occasione del compleanno del mio fidanzato.
2025-01-22
Un agradecumiento especial para todo el personal: las chicas de recepción, para quiénes nos atrndieron en el desayuno ofrecido en el albergo y para el personal de limpieza; todos muy competentes.
2025-01-20
Breakfast ladies and Reception
2025-01-19
Tutto favoloso!!!!
2025-01-19
Professionalità cortesia e gentilezza vi ringrazio ancora per tutto ritornerò a trovarvi
2025-01-17
Un hotel muy acogedor , súper limpio y personal muy amable , lo recomendaré a los amigos .
2025-01-15
Очнь хорошие работники на ресепшене
2025-01-14
Todo perfecto gracias x ser tan amables
2025-01-14
Muy buen servicio !!!! Agradecido
2025-01-12
Grazie. Hotel ottimo, posizione stupenda
2025-01-11
Many thanks to the nice lady from the dining room. The reception also worked well.
2025-01-07
Massima disponibilità, dalla reception, alla sala colazioni
2025-01-07
Gracias por intentar solicitar todos los problemas y también por vuestra atención e indicaciones en todo lo que las solicitamos .
2025-01-07
Muy agradecido a todo el personal de recepción y en el desayuno, han sido súper amables y me han hecho la estancia muy feliz
2025-01-06
Thank you for a wonderful stay and for being so helpful with finding a solution to making payment for our visit when we couldn't pay with a debit card or American Express.
2025-01-06
Everybody at reception was very helpful
2025-01-05
both receptionist were very nice and a special thank you to the breakfast lady
2025-01-05
Excelente la atención brindada por todos los empleados del hotel. Sin dudas volveremos
2025-01-04
The girl that checked us in and the lady at the breakfast were really nice and friendly. We felt at home and loved everything about our stay. We would definitely come back if in the area again
2025-01-04
I loved the design and feel of the spaces. Everyone was very friendly and helpful. Breakfast was amazing. Location is the best.
2025-01-03
Thank you for a lovely new year stay ❤️
2025-01-01
Both the receptionist and the lady who looks after breakfast were exceptional. Friendly, competent and informative.
2024-12-30
All lady’s at the reception were so friendly and gave us precious advices to explore the city. And Adele in the restaurant is simply a fantastic person. It was such great to meet her in the morning. She is friendly, helpful and so aktive.
2024-12-30
Very good breakfast and pleasant staff. Excellent to have 24 hour service.
2024-12-27
Grazie! Buon 2025
2024-12-27
Elvis was fantastic at check in!
2024-12-27
Un grand merci pour votre accueil. Nous avons passé un magnifique séjour à Verone.
2024-12-25
Very nice stuff
2024-12-24
Soggiorno breve ma ottimo
2024-12-24
Siamo stati benissimo, il personale è gentile e professionale.
2024-12-23
Direzione molto accogliente e disponibile su tutto
2024-12-23
Desidero ringraziare tutto il personale con cui ho interagito. Dalle ragazze in reception di una gentilezza rara, alle ragazze in sala colazione molto gentili, sorridenti e veloci. La camera era stupenda e molto pulita. La colazione molto varia ( manca il bacon). Posizione incredibile. È stato tutto ottimo e ci tornerò sicuramente.
2024-12-19
Agradecer a toda a equipa do Albergue.Agradecimento especial a Adele pela confecção do fabuloso pequeno almoço, como o especial bolo de chocolate e pêra
2024-12-18
Herzlichen Dank für die perfekten Leistungen im ganzen Hotelbereich!
2024-12-18
thank you for a great stay in Verona, we are very happy with the hotel especially the breakfast and the lovely staff
2024-12-16
Ho passato un piacevole soggiorno nella vostra accogliente struttura. Ho apprezzato gli allestimenti natalizi nella hall e la colazione molto buona e abbondante. Super cordiale la signora che ci ha servito
2024-12-16
Staff gentile estremamente disponibile accogliente e professionale. Ti fanno sentire a casa
2024-12-15
The staff were wonderful.
2024-12-15
Thank you very much for the wonderful stay in your hotel. The staff was very friendly and highly proficient. The location is superb. I will definitely recommend your hotel to friends.
2024-12-13
Lovely stay, thank you. I am glad the wine question was solved.
2024-12-12
Staff first class and helpful
2024-12-12
Venire da voi è sempre come stare a casa propria ❤️
2024-12-10
Es war ein toller Kurzurlaub. Wir sind sofort in der Innenstadt und unsere Kinder wohnen auch nicht weit entfernt
2024-12-09
Vorremmo ringraziare tutti lo staff per la gentilezza e la professionalità dimostrata. Siamo state coccolate. Una menzione speciale alla colazione:ottima con prodotti genuini e di qualità. Le torte appena sfornate super!
2024-12-08
I have provided positive reviews at booking.com
2024-12-08
We really liked the atmosphere of the hotel and the staff were very helpful. It was well located.
2024-12-06
Bravo pour votre hôtel et son caractère familial charmant. Nous avons adoré notre séjour. Merci pour tout.
2024-12-05
Thank you for making our holiday special x
2024-12-05
Thank you for making us so welcome
2024-12-04
Recepcionista muy amable y atenta a nuestras necesidades. Desayuno muy bueno, la persona que lo atiende también muy amable y atenta.
2024-12-04
Thank you so much.
2024-12-03
Many thanks to Luca for welcoming us at such a late hour and our lovely chat with him. Also, the lady serving breakfast was so very sweet with a beautiful smile. We will return!
2024-12-02
The girl in the breakfast area and the front desk girls were very friendly and helpful.
2024-12-02
Staff was so wonderful, kind, helping the American tourists
2024-12-02
Adele at breakfast is a sweetheart!
2024-12-01
Un ringraziamento a tutte le ragazze del front office e alla Signora Adele che con il suo sorriso e gentilezza consentono di iniziare al meglio la mattinata. Colazione ottima.
2024-12-01
Tutto il personale è stato gentilissimo, accogliente, disponibile. Complimenti per la professionalità.
2024-12-01
Merci pour l'accueil et la gentillesse du personnel, je reviendrai sans hésitation dans votre établissement.
2024-11-28
The girl at the reception and who made my breakfast were very kind and happy!! Never let them go!! We loved them
2024-11-27
Very friendly and helpful staff
2024-11-26
Muy limpio y muy amable el personal.
2024-11-25
El Personal muy Agradable y atento, la limpieza de las habitaciones, Genial
2024-11-24
Very helpful & friendly staff. The hotel is an excellent location & close enough to walk to the bus stop.
2024-11-24
Sehr nettes Personal, Sauberkeit im Zimmer einschließlich Bad, ruhige und perfekte Lage, gutes Frühstück ....... was will man mehr! Ich habe mich in Ihrem Hotel sehr wohlgefühlt und komme garantiert wieder 😃
2024-11-20
Muy buena atención de Paola en recepción y de Adele durante los desayunos. Igualmente, todas las personas que nos atendieron fueron muy amables.
2024-11-20
Sehr freundliches und hilfsbereites Personal.
2024-11-20
Sehr freundliches und hilfsbereites Personal.
2024-11-20
Para Paola y Adele especialmente
2024-11-19
Mycket fint bemötande både i receptionen och vid frukosten. Trevligt och personligt!
2024-11-18
È stato un piacevole soggiorno, staff molto gentile e disponibile Grazie
2024-11-16
All staff were lovely and supportive.
2024-11-11
Agradecemos a equipe muito simpática e eficiente que nos atendeu. Obrigada às meninas da recepção em especial
2024-11-08
Thank you for the lovely stay in your hotel, you have a wonderful team of staff member who were very friendly and helpful.
2024-11-06
What a wonderful stay we had at Albergo Mazzanti! Everyone, from the desk clerks to the breakfast staff to the housekeeping crew, was friendly and helpful. Your inn was squeaky clean, cozy and comfortable. It's location made it easy to walk to areas of interest. We highly recommend your inn to anyone visiting Verona.
2024-11-06
Entire staff made us feel welcome
2024-11-04
Staff 5 estrelas, sempre disponveis em ajudar.
2024-11-04
Il soggiorno è stato davvero molto piacevole e vorrei fare un ringraziamento speciale per l'attenzione avuta nel momento della colazione: oltre al latte di mandorla da me richiesto, ho apprezzato tantissimo che mi abbiate offerto dei biacotti senza lattosio. Nel caso in cui ricapitalizzazione a Verona, tornerò da voi molto volentieri.
2024-11-03
Thank you for the warm welcome.
2024-11-03
La gentillesse et la disponibilité à l’accueil et au petit-déjeuner : complimenti!
2024-11-01
Vielen Dank, es war wundervoll und vor allem Ihr unkomplizierter Umgang und Ihre Unterstützung bei meiner kurzzeitigen Erkrankung
2024-10-31
Un grand merci à l'ensemble du personnel d'accueil, de gestion du petit déjeuner, des femmes de chambre pour leur sourire, leur amabilité, leur souci du service client. Nous avons vraiment apprécié notre séjour grâce à elles. Ne changez rien.
2024-10-31
Très bon accueil Personnel très aimable
2024-10-27
Brilliant stay - thanks to all the staff for being helpful, friendly and nothing was too much bother.
2024-10-27
Very nice to have tea-making facilities in the room, not common in Italian hotels.
2024-10-27
Great staff, very friendly. Rooms were comfortable and had all that we needed
2024-10-27
We would like to thank all of the staff that we met. Especially Paula/Paola who is a treasure and made us feel very welcome and valued. The lady in the breakfast room was also exceptionally friendly and helpful.
2024-10-27
Thanks very much for such friendly and first class service during our stay. This made our stay very special.
2024-10-27
We enjoyed our first stay in Verona at your hotel The staff were very friendly and helpful
2024-10-27
Everybody was extremely friendly and helpful!
2024-10-27
All staff were very pleasant and helpful
2024-10-26
Grazie per la cortesia e il garbo. Cordiali saluti
2024-10-24
We’d just like to thank all of the staff for making our stay so enjoyable . We look forward to returning.
2024-10-23
Lovely and friendly staff. Fabulous location. Very clean facilities. We really enjoyed our stay.
2024-10-20
All the staff were very pleasant and helpful - and a very good breakfast too.
2024-10-20
Just to say thank you all for making our stay very enjoyable and hopefully we can return sometime in the future
2024-10-19
Un grazie a tutto il personale
2024-10-19
Fantastic and friendly staff, Bravo
2024-10-17
Tuvimos una estancia de 3 días y fue genial el trato, atención de todo el personal en general las chicas de recepción súper amables siempre
2024-10-16
Grazie sempre per l'impeccabile accoglienza. Stavolta non ho potuto avere la doppia uso singola quindi la valutazione è lievemente più bassa. Viaggiando per lavoro era un pò scomoda. Altrimenti è perfetto per le mie esigenze di solito
2024-10-16
Very friendly helpful staff. We had stayed here 10 years previously and were delighted to be back
2024-10-15
Devo dire che è stata una piacevole sorpresa. La struttura curata e accogliente e il personale molto educato e gentile, mi sono sentita subito a casa. Viaggio moltissimo per lavoro e noto queste piccole accortezze. Complimenti
2024-10-15
Vielen Dank für die SEHR freundliche, sympathische und zuvorkommende Art der Dame, die uns und unsere Fahrräder in Empfang genommen hat und im Frühstücksraum eine so fröhliche Stimmung verbreitet hat. Sie hat sich rührend um uns gekümmert. Auch die Dame am Empfang war sehr kompetent und unkompliziert. Es hat alles wunderbar geklappt, das Taxi war zur vereinbahrten Zeit am vereinbahrten Ort und wir konnten entspannt unsere Rückreise antreten. Gerne kommen wir wieder!
2024-10-15
Die super freundliche Dame im Frühstücksraum hat uns grosse Freude gemacht. Wenn wir wieder einmal nach Verona kommen, würden wir uns im Albergo Mazzanti sicher wieder sehr wohl fühlen, vielen Dank!
2024-10-13
All the staff were very kind and helpful, probably the best hotel I've ever stayed at in Italy many thanks
2024-10-13
We had a lovely three nights stay. The hotel is lovely and in an amazing location in the centre of Verona. Everyone working in the hotel was lovely and we would recommend it to everyone. Thank you!
2024-10-13
Grazie di cuore nella gentilezza ricevuta durante tutto il soggiorno.
2024-10-10
Special mention to breakfast staff who were kind and friendly. I loved that they tried to remember our coffee preferences! The food was delicious too.
2024-10-10
special thanks to paola and elisa in reception and special thanks to the very uniqueadele in the dining room !! i recomend you apreciate these workers and even give them a raise - they do a great job !! thank you
2024-10-10
Staff was very well and helpful.
2024-10-10
Reception very accommodating and appreciated
2024-10-10
Super Lage inmitten der Stadt, schöne Zimmer, super Frühstück
2024-10-10
Staff were lovely and helpful
2024-10-10
We are very appreciative of the concierge during our stay. She was helpful in a variety of ways... orienting us to facilities... providing wine glasses... etc. She was, quite simply, delightful.
2024-10-10
The ladies at breakfast were both very nice
2024-10-10
From our first steps into your beautiful building, we were greeted and treated as welcome guests. The young woman (Columbian by birth) was a perfect blend of friendly and professional. Your breakfast was SPECTACULAR!! We were so pleased to have found you!
2024-10-09
Excellent and nice staff
2024-10-08
Breakfast staff lady always polite and helpful. Reception staff also polite and helpful. Cleaning staff did a good job in our room.
2024-10-08
Grazie per aiutarmi!
2024-10-07
Lovely friendly people. Very helpful and made our visit very special
2024-10-07
Enthusiastic helpful friendly staff!!
2024-10-07
Everything was Perfect and the staff was very kind and helpful.
2024-10-07
It was a very cozy stay. Thank you so much!
2024-10-06
The breakfast lady is outstanding and a credit to the hotel-very kind, welcoming and helpful
2024-10-06
Thank you to all of you for this pleasent stay - i will come back!
2024-10-06
All your staff were very nice & helpful, especially the 2 ladies on reception and the lady at breakfast. Lovely people.
2024-10-05
Thank you for the lovely stay in the old city of Verona.
2024-10-05
Friendly, helpful staff!
2024-10-05
We had a lovely stay and will be back to your hotel before Christmas hopefully.
2024-10-04
Thank you to gentleman on reception desk who helped us to order taxi early morning and was so helpful to put our bags in car while we were having breakfast! I would say this was an exceptional gesture !
2024-10-03
All staff we met, from the receptionist (Eliza?) and at breakfast were friendly, helpful and happy which made us feel right at home. The breakfast selection was fresh, hot and tasty. The location was perfect!
2024-10-03
Your staff was very kind and helpful with restaurant suggestions. Also appreciated their smiling faces. They were so sweet to me & my husband. Also called us a taxi.
2024-10-03
Elisa was so very welcoming, helpful and engaging. She made our stay very special! The Breakfast Room hostess was also attentive and respectful. We will absolutely tell our travel agent to refer clients to Albergo Massanti.
2024-10-02
Complimenti per la preparazione e la gentilezza dello staff sia reception sia colazione
2024-10-02
La signorina che mi ha accolto al mio arrivo è stata particolarmente gentile e collaborativa
2024-10-01
Ringrazio tutti per l'accoglienza. disponibilità
2024-10-01
ottimo in tutto, complimenti!
2024-10-01
Personale efficiente stanze belle
2024-09-30
Tutto il personale molto gentile è disponibile
2024-09-30
Lovely hotel with excellent staff who were very helpful with any questions.
2024-09-26
Ringrazio indistintamente le persone in reception, le signore della colazione e la pazienza della signora delle camere
2024-09-25
Massive big thanks to receptionists Elise Pauli and special thanks to Adele in restaurant you have an amazing staff very curious and knowledgeable helped us so much we had a great time please thank them on our behalf Thank u the rooms were great staff who cleaned then did excellent job
2024-09-25
We had a fantastic 6 night stay at your hotel. Tasteful, large, clean and comfortable quiet rooms. Your staff Elise and Paoula on reception were really helpful and Adele at breakfast was very welcoming. The selection available for breakfast was good and suited all. Your location was ideal for us, at the centre of old city Verona but within easy reach of local transport to make a couple of day trips to Lake Garda.
2024-09-25
Elisa was excellent. She went above and beyond her duties to make our stay comfortable and enjoyable.
2024-09-25
A very special thanks to Elissa and Paula at the front desk who helped me everyday with directions, recommendations and with retrieving my lost luggage from the airport. And to Stella for a wonderful job with room service with a smile
2024-09-25
We would like to thank you the three ladies at reception and the breakfast staff for their kindness, helpfullness and hospitality during our stay.
2024-09-25
Excellent overall hotel and wonderful staff A Great place to stay in Verona
2024-09-25
Special thanks and kudos to Eliza at the desk. She was wonderful and helpful at every possible point of our trip. The staff in breakfast room was also very accommodating.
2024-09-24
Staff is very very kind.
2024-09-24
A truly delightful hotel in a perfect location. I was thrilled to have found your hotel, the staff were all amazing and went above and beyond to provide a vegan breakfast for my daughter. I would highly recommend this hotel and will absolutely return. I only wish I could have stayed longer! Thank you to all for a wonderful stay x
2024-09-24
Thank you to all the staff. You are all very kind and generous. We will return for sure!!
2024-09-23
Personale molto professionale e gentile . Attenzione e cura del cliente perfetti
2024-09-23
Grazie di tutto Di sicuro torneremo da voi se ricapiterà di tornare a Verona
2024-09-23
Grazie per l’accoglienza Sicuramente quando ritorneremo a Verona soggiorneremo da voi
2024-09-22
Thank you for your kind hospitality. You made our stay a joy.
2024-09-22
Thank you for a great stay
2024-09-19
All of the Staff were exceptionally helpful and friendly. Much appreciated.
2024-09-19
To the lovely lady in the breakfast area who always greets you with a lovely smile every morning and always makes sure you are ok she even remembered us as returning visitors. Our group of 3 would like to say Thank you and hope you never stop smiling and gigling.
2024-09-19
Many thanks for a very pleasant stay.
2024-09-19
Gracias por la gestión de las mochilas. Pudimos aprovechar el día sin tener que ir cargados con ellas. Muchas gracias
2024-09-17
Everyone we met were kind and welcoming xx
2024-09-17
The Reception staff were very welcoming & friendly and provided local information. The breakfast staff were also very friendly and nothing was too much trouble. A great pace to stay in a great location.
2024-09-16
Un grazie speciale alla sig.ra Adele per la sua gentilezza, cordialità e per la splendida colazione. Fabio e Ale
2024-09-16
Thank you, you have excellent friendly and helpful staff
2024-09-14
All staff were excellent Elissa (2) and woman in breakfast service- sorry forgot name
2024-09-14
Staff were excellent and most helpful on all occasion. We do not speak Italian but they made it so that was not a problem. Front desk staff - both Alessa’s were great as was the person looking after breakfast service.
2024-09-14
Very welcoming and friendly
2024-09-13
Besonderes Lob für nachtportier Giovanni, die Damen des frühstücksservice.
2024-09-12
Tudo OK
2024-09-12
Sem
2024-09-12
Very professional service provided by all your employees contributed to a very enjoyable stay.
2024-09-11
Ich war wirklich begeistert, Lage Preis Leistung und vor allem die Sauberkeit
2024-09-09
Чистая ванна и чистая постель. Можно обновить полотенца, они старые.
2024-09-08
Pleasant stay. Room a little small.
2024-09-07
Grazie molte e buon lavoro. Rosanna
2024-09-07
We arrived prior to the posted check-in time after traveling from the US overnight, and although the hotel was fully booked, the staff graciously accommodated us with an earlier-than-normal check-in time. The breakfast was fantastic and the breakfast staff were extremely friendly.
2024-09-06
We had a lovely stay thank you, wish we could have stayed longer but you were fully booked for the rest of the week! And I can see why. Great location, friendly staff, nice big bed!
2024-09-04
Excellent hotel, unfortunately I stayed just for one night. I hope to be back soon.
2024-09-03
Thank you for kindness and help.
2024-09-03
Paula an der Rezeption war super.
2024-09-02
In allen Bereichen waren die Damen freundlich und kompetent . Die Dame beim Frühstück fiel dabei besonders positiv auf.
2024-09-02
Das Personal ist sehr freundlich und hilfsbereit. Das schafft eine gute Atmosphäre für die Gäste und macht den Aufenthalt noch angenehmer.
2024-09-02
Vous avez l'hôtel idéal pour un séjour à Vérone. Tout était parfait pour moi et je reviendrai chez vous si je reviens à Vérone, c'est certain!
2024-09-01
Staff is professional, helpful, and knowledgeable. Breakfast buffet was excellent. Location excellent.
2024-09-01
Great rooms,and extremely helpful staff.Well done.We will be back so please keep in touch.
2024-09-01
Sehr hilfsbereites , höfliches , zuvorkommendes Personal! Vielen Dank!
2024-09-01
Es war ein wunderbarer Aufenthalt.
2024-08-31
Thank you for the friendliness of your personnel
2024-08-27
Das Frühstück war sehr gut und abwechslungsreich. Die Dame im Frühstücksbereich unbeschreiblich aufmerksam, freundlich und zuvorkommend - einfach ein toller Start in den Tag...
2024-08-25
Very friendly staff
2024-08-25
Thank you for your hospitality during our recent short stay in the beautiful city of Verona. Your hotel is ideally situated for walking within the historical city and the style and decor reflects the ancient beauty of the location.
2024-08-25
Thank you for a wonderful stay in your lovely hotel. Enjoyed it so much.
2024-08-25
Merci pour l'accueil. Personnel aimable.
2024-08-23
A great hotel in a perfect location!
2024-08-23
Vielen Dank für das Entgegenkommen zur Stornierung unseres gebuchten 2. Zimmers und der Unterstützung zum Verkauf zweier Karten für die Arena. Wir fühlten uns trotz Sprachbarriere sehr wohl in Ihrem Haus. Vielen Dank und hoffentlich bis bald. Liebe Grüße Anke Wagner
2024-08-22
Alles super! Vielen Dank.
2024-08-22
Wonderful staff & hotel
2024-08-22
Such brilliant staff - from reception to breakfast, everyone was lovely, helpful and very professional
2024-08-20
Very friendly staff in this hotel with perfect location
2024-08-20
Wir haben uns wohl gefühlt- Danke
2024-08-20
It was just great in your house, clean, friendly, and particularly really in the middle of the old town! Thank you!
2024-08-20
Wonderfull stay în your hotel ! Manny thanks !
2024-08-19
Thank you to all staff who together made my wonderfully pleasant and comfortable.
2024-08-18
Complimenti per l'accoglienza e la disponibilità della Sig.ra Paola. Un ringraziamento a tutto lo staff.
2024-08-17
Sehr nettes Personal, von Empfang bis hin zu Reinigung.
2024-08-17
To the waitress at Breakfast who was always smiling and helpful and the staff at reception
2024-08-17
Very helpful and cheerful reception and breakfast staff. Made us feel very welcome.
2024-08-15
Great staff. Always smiling. Took care of us despite being a lad minute reservation.
2024-08-14
Excellent
2024-08-14
Come già scritto ringrazio di cuore per l'assistenza ricevuta.
2024-08-13
A beautiful Hotel with friendly, professional and really helpful staff throughout the premises, reception, public areas and breakfast. We had a brilliant time and will return. Thank you so much.
2024-08-13
Enjoyed my stay; the hotel has a nice ambience with friendly staff always on hand to help with practical issues. Really good position in the old city - central yet quiet.
2024-08-12
Wonderful breakfast
2024-08-12
Merci pour tout, votre accueil votre disponibilité, votre gentillesses
2024-08-11
All of your Staff were welcoming and efficient .Facilities and location was perfect.really enjoyed our stay Thank You.
2024-08-10
Wir haben uns rundum willkommen und wohl gefühlt. Schönes und immer sauberes Zimmer. Leckeres Frühstück. Sehr freundliche Rezeption.. Großes Lob .an die Damen der Zimmerteinogung
2024-08-10
Magnifico albergho!
2024-08-08
We really enjoyed our stay. The hotel is excellent & the location is fantastic for the town centre. A really big thank you to receptionist ELISA C. She made us fell very welcome when we arrived. Nothing was too much trouble for her & we had some really great conversations. She definitely made our holiday much more special.
2024-08-07
Thank ypu for having us. It was short 1night staying but we had comfortable and great time. I want to visit again.
2024-08-07
We were able to fully enjoy the historic sections of Verona because of your service. Thank you.
2024-08-06
Fantastic stay and great helpful staff, and many thanks for the generous gift of wine and anniversary sentiments which were much appreciated
2024-08-05
Personale gentile e adorabile, camere bellissime. Pulizia impeccabile
2024-08-03
Es war toll! Vielen Dank, wir kommen wieder.
2024-08-03
Je remercie le personnel sympathique et très avenant à nos désirs et demande. Nous avons passé un excellent moment dans votre établissement.
2024-08-01
It was a most enjoyable stay with you and we would definitely recommend it again to friends or family.
2024-08-01
I want to thank the staff for packing a breakfast for us as we checked out earlier than 7am. They were very kind and considerate.
2024-07-30
The staff was very friendly and helpful.
2024-07-29
Gracie per tutti. Retonare!!
2024-07-28
Thank you to all the staff who work here. Really knowledgable reception, friendly fantastic cleaners and super helpful breakfast crew - especially on the last day when we needed to leave prior to officially breakfast starting. Food was amazing too.
2024-07-27
A wonderful hotel, spotlessly clean, a great choice at breakfast and most of all smiling, helpful staff including everyone at reception, breakfast and cleaning ladies. Our place of stay when visiting Verona again - thank you
2024-07-26
Herzlichen Dank dass wir die Motorräder unterstellen konnten.
2024-07-26
reveptionsts very friendly and helpfull
2024-07-25
È stato un soggiorno davvero piacevole: grazie!
2024-07-25
We were particularly impressed with the breakfast. The woman running it was friendly and efficient. The variety of offerings including for those with special dietary needs was generous.
2024-07-23
Es hat uns sehr gut bei Ihnen gefallen!
2024-07-23
Es hat uns sehr gut gefallen, vielen Dank
2024-07-23
many thanks
2024-07-23
We loved to stay on your hotel. Grazzie
2024-07-21
Super friendly staff, great breakfast
2024-07-17
Grazie alla Direzione per la gestione attenta, la qualita' dei servizi offerti e la gentilezza, discrezione e professionalita' del personale
2024-07-16
The staff were excellent!! The lady who runs the breakfast is so very nice and charming.
2024-07-16
I didn't get her name, but the lady working in the breakfast area was refreshingly friendly and hospitable.
2024-07-16
Es waren ein paar wunderschöne Tage in Verona. Das Hotel liegt zentral, ist gemütlich eingerichtet und sauber. Das Personal ist super freundlich. Das Frühstück war sehr lecker und absolut ausreichend. Es gibt absolut nichts negatives zu berichten! Grosses Lob!!
2024-07-14
Ringrazio per la cortesia delle gentili signore che ho incontrato, all’arrivo, alla colazione, alla partenza e la signora delle pulizie. Quando tornerò a Verona tornerò da voi
2024-07-11
Every member of staff we dealt with was extremely pleasant and helpful.
2024-07-11
Thank you for making out stay in Verona exceptional
2024-07-11
Thank you for a lovely stay
2024-07-11
Thanks for excellent service and facilities, rooms were very clean and comfortable. Grazie!
2024-07-08
You have a lovely place, your staff is super friendly and nice!
2024-07-07
Had a wonderful stay. Staff on Reception were so welcoming and helpful. Breakfast was great too. We hope to be back one day!
2024-07-07
Reception staff were very helpful when we wanted information about buses to lake garda. Rooms were cleaned promptly and all staff were very friendly
2024-07-07
Gracias!
2024-07-02
Sehr nettes aufmerksames Personal. Es war eine Freude!
2024-07-01
Thank you for a wonderful visit.
2024-06-30
Vielen Dank an die sehr freundlichen und hilfsbereiten Damen an der Rezeption, die all unsere Fragen und Wünsche zufriedenstellen konnten. Sehr engagiert und professionell!
2024-06-29
Than you!
2024-06-29
S. Meine Bewertung
2024-06-28
Front reception staff was so helpful and friendly
2024-06-28
Many thanks to the helpful team on reception,, and at breakfast
2024-06-28
Amazing stay thank you so much x
2024-06-27
Excellent location and accommodation. The staff were extremely helpful and very friendly.
2024-06-27
A very enjoyable stay!! We were extremely comfortable, thank you 😊
2024-06-26
There was a very lovely lady working in the breakfast area while I was staying there, I really appreciated her kindness!
2024-06-26
Thank you for your hospitality
2024-06-25
Staff was excellent! Location and amenities impeccable! We will definitely stay with you again.
2024-06-24
Beautiful property, very attentive staff - overall nicest we stayed in during our 10 days in Italy.
2024-06-24
Great stay. Loved the location and the room was spacious and lovely.
2024-06-22
Many thanks!
2024-06-21
Thank you to all the staff, especially the morning staff who served breakfast xx
2024-06-21
Excellent staff, really pleasant and helpful. Made us feel very welcome. The lady at breakfast was brilliant. We thoroughly enjoyed our stay and can't wait until our next visit.
2024-06-20
Thanks.
2024-06-20
Very friendly. Breakfast staff were especially friendly and accommodating.
2024-06-20
Had a really enjoyable stay and would come back again
2024-06-20
Staff were friendly and professional.
2024-06-18
Grazie mille a tutti i componenti dello staff alberghiero.
2024-06-15
Thank you very much
2024-06-13
Many thanks for a friendly and wonderful stay.
2024-06-13
Breakfasts excellent, the woman who serves is a gem — so cheerful and helpful.
2024-06-10
Fantastic stay
2024-06-10
Die Lage ist wirklich perfekt.
2024-06-10
The concierge/receptionist was very helpful with advice on trains and general info. The woman who worked in the breakfast room was so lovely and attentive and friendly, very nice way to strat out the day.
2024-06-09
Your team were professional, efficient and kind. The women in the breakfast bar was lovely. Thank for the air on and good size bathroom towels and for a very clean hotel.
2024-06-09
Lovely woman who does the breakfast. Staff very helpful
2024-06-09
Bella stanza ampia e pulitissima. Comodi i guanciali del letto.
2024-06-08
Excelente atención personal
2024-06-08
Sehr freundliches Personal
2024-06-08
Many thanks for a wonderful stay at your hotel. We were very pleased with the accommodation and services all round
2024-06-08
We had a wonderful stay at the hotel. The staff were very friendly and helpful. The room was very clean. It's the perfect location to explore Verona and we would recommend it to our friends. Thank you.
2024-06-07
Thank you for a wonderful stay! We were in several European cities during our trip and this hotel is by far our favorite. The room was gorgeous, so clean and relaxing, the location excellent, and the front desk employees were always friendly and helpful!
2024-06-07
Volevo fare i complimenti per la gentilezza con cui siamo stati accolti, ci è piaciuta molto la camera, molto accogliente, letto grande, bellissimo arredamento di tutto l'ostello in generale, molto bella, colazione molto buona e variabile.
2024-06-07
Tudo estava maravilhoso. Obrigada
2024-06-06
A lovely hotel. Very clean. Nice staff and a superb location.
2024-06-01
The woman (forgot her name) that serves breakfast in the mornings is the best cappuccino maker! My kids loved her.
Excellent
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Colazione e servizi di ristorazione
Camere
2025-05-29
staff very helpful and friendly, a very lovely stay