2025-03-07
Ottimo servizio, ottima struttura
2025-03-05
Sehr nettes Personal. Immer freundlich und hilfsbereit. Sehr gutes Reinigungspersonal. Das Zimmer war prima. Ich bin übergewichtig und das Bett war hervorragend. Für italienische Verhältnisse tolles Frühstück. Vielen Dank an die netten Damen vom Frühstück. Und die Lage in Verona ist genial.
2025-03-04
Everyone who works at Albergo Mazzanti was very helpful and friendly.
2025-03-04
All of your staff were excellent. You breakfast was exceptionally good. Our room 104 was absolutely amazing
2025-03-02
I really enjoyed my time in Verona Receptionists were v efficient and friendly Porter was v good at ordering me a taxi on departure Location is amazing Loved my trip
2025-02-25
Grazie x la vs gentilezza
2025-02-21
Exceptional staff, classic rooms, happy to recommend your hotel.
2025-02-20
it was a great stay. Staff was great and location perfect.
2025-02-20
Entire staff was well trained and knowledgeable.
2025-02-19
Excelente atención en la recepción! Volvería al hotel sin duda :)
2025-02-13
Many thanks for a good stay. Very friendly and great staff.
2025-02-13
Thank you to the entire team at Albergo Mazzani Hotel. The receptionists made our lives so much easier with their efficient check-in/check-out process and by assisting with umbrellas and our luggage on our last day. It was truly a pleasure interacting with such kind and professional staff. The breakfast service was outstanding—there's nothing like starting the day with friendly faces and a delicious cappuccino. The housekeeping team was equally impressive, keeping our room spotless with a warm smile. Thanks to everyone, our stay was incredibly comfortable and our trip to Verona truly unforgettable.
2025-02-07
All the staff from our check-in/out and at breakfast were all extremely friendly and polite.
2025-02-04
Très bonnes prestations
2025-01-28
Thank you for your helpful and cheerful service. Reception staff were very helpful and pleasant and the woman serving breakfast was delightful. Loved the gentle relaxing music and atmosphere.
2025-01-27
Particolare menzione alla direzione per il graditissimo omaggio in occasione del compleanno del mio fidanzato.
2025-01-22
Un agradecumiento especial para todo el personal: las chicas de recepción, para quiénes nos atrndieron en el desayuno ofrecido en el albergo y para el personal de limpieza; todos muy competentes.
2025-01-20
Breakfast ladies and Reception
2025-01-19
Tutto favoloso!!!!
2025-01-19
Professionalità cortesia e gentilezza vi ringrazio ancora per tutto ritornerò a trovarvi
2025-01-17
Un hotel muy acogedor , súper limpio y personal muy amable , lo recomendaré a los amigos .
2025-01-15
Очнь хорошие работники на ресепшене
2025-01-14
Todo perfecto gracias x ser tan amables
2025-01-14
Muy buen servicio !!!! Agradecido
2025-01-12
Grazie. Hotel ottimo, posizione stupenda
2025-01-11
Many thanks to the nice lady from the dining room. The reception also worked well.
2025-01-07
Gracias por intentar solicitar todos los problemas y también por vuestra atención e indicaciones en todo lo que las solicitamos .
2025-01-07
Massima disponibilità, dalla reception, alla sala colazioni
2025-01-07
Muy agradecido a todo el personal de recepción y en el desayuno, han sido súper amables y me han hecho la estancia muy feliz
2025-01-06
Everybody at reception was very helpful
2025-01-06
Thank you for a wonderful stay and for being so helpful with finding a solution to making payment for our visit when we couldn't pay with a debit card or American Express.
2025-01-05
Excelente la atención brindada por todos los empleados del hotel. Sin dudas volveremos
2025-01-05
both receptionist were very nice and a special thank you to the breakfast lady
2025-01-04
I loved the design and feel of the spaces. Everyone was very friendly and helpful. Breakfast was amazing. Location is the best.
2025-01-04
The girl that checked us in and the lady at the breakfast were really nice and friendly. We felt at home and loved everything about our stay. We would definitely come back if in the area again
2025-01-03
Thank you for a lovely new year stay ❤️
2025-01-01
Both the receptionist and the lady who looks after breakfast were exceptional. Friendly, competent and informative.
2024-12-30
Very good breakfast and pleasant staff. Excellent to have 24 hour service.
2024-12-30
All lady’s at the reception were so friendly and gave us precious advices to explore the city. And Adele in the restaurant is simply a fantastic person. It was such great to meet her in the morning. She is friendly, helpful and so aktive.
2024-12-27
Elvis was fantastic at check in!
2024-12-27
Grazie! Buon 2025
2024-12-27
Un grand merci pour votre accueil. Nous avons passé un magnifique séjour à Verone.
2024-12-25
Very nice stuff
2024-12-24
Soggiorno breve ma ottimo
2024-12-24
Siamo stati benissimo, il personale è gentile e professionale.
2024-12-23
Desidero ringraziare tutto il personale con cui ho interagito. Dalle ragazze in reception di una gentilezza rara, alle ragazze in sala colazione molto gentili, sorridenti e veloci. La camera era stupenda e molto pulita. La colazione molto varia ( manca il bacon). Posizione incredibile. È stato tutto ottimo e ci tornerò sicuramente.
2024-12-23
Direzione molto accogliente e disponibile su tutto
2024-12-19
Agradecer a toda a equipa do Albergue.Agradecimento especial a Adele pela confecção do fabuloso pequeno almoço, como o especial bolo de chocolate e pêra
2024-12-18
Herzlichen Dank für die perfekten Leistungen im ganzen Hotelbereich!
2024-12-18
thank you for a great stay in Verona, we are very happy with the hotel especially the breakfast and the lovely staff
2024-12-16
Staff gentile estremamente disponibile accogliente e professionale. Ti fanno sentire a casa
2024-12-16
Ho passato un piacevole soggiorno nella vostra accogliente struttura. Ho apprezzato gli allestimenti natalizi nella hall e la colazione molto buona e abbondante. Super cordiale la signora che ci ha servito
2024-12-15
Thank you very much for the wonderful stay in your hotel. The staff was very friendly and highly proficient. The location is superb. I will definitely recommend your hotel to friends.
2024-12-15
The staff were wonderful.
2024-12-13
Lovely stay, thank you. I am glad the wine question was solved.
2024-12-12
Staff first class and helpful
2024-12-12
Venire da voi è sempre come stare a casa propria ❤️
2024-12-10
Es war ein toller Kurzurlaub. Wir sind sofort in der Innenstadt und unsere Kinder wohnen auch nicht weit entfernt
2024-12-09
Vorremmo ringraziare tutti lo staff per la gentilezza e la professionalità dimostrata. Siamo state coccolate. Una menzione speciale alla colazione:ottima con prodotti genuini e di qualità. Le torte appena sfornate super!
2024-12-08
I have provided positive reviews at booking.com
2024-12-08
We really liked the atmosphere of the hotel and the staff were very helpful. It was well located.
2024-12-06
Bravo pour votre hôtel et son caractère familial charmant. Nous avons adoré notre séjour. Merci pour tout.
2024-12-05
Thank you for making us so welcome
2024-12-05
Thank you for making our holiday special x
2024-12-04
Recepcionista muy amable y atenta a nuestras necesidades. Desayuno muy bueno, la persona que lo atiende también muy amable y atenta.
2024-12-04
Thank you so much.
2024-12-03
Many thanks to Luca for welcoming us at such a late hour and our lovely chat with him. Also, the lady serving breakfast was so very sweet with a beautiful smile. We will return!
2024-12-02
Staff was so wonderful, kind, helping the American tourists
2024-12-02
Adele at breakfast is a sweetheart!
2024-12-02
The girl in the breakfast area and the front desk girls were very friendly and helpful.
2024-12-01
Merci pour l'accueil et la gentillesse du personnel, je reviendrai sans hésitation dans votre établissement.
2024-12-01
Tutto il personale è stato gentilissimo, accogliente, disponibile. Complimenti per la professionalità.
2024-12-01
Un ringraziamento a tutte le ragazze del front office e alla Signora Adele che con il suo sorriso e gentilezza consentono di iniziare al meglio la mattinata. Colazione ottima.
2024-11-28
The girl at the reception and who made my breakfast were very kind and happy!! Never let them go!! We loved them
2024-11-27
Very friendly and helpful staff
2024-11-26
Muy limpio y muy amable el personal.
2024-11-25
El Personal muy Agradable y atento, la limpieza de las habitaciones, Genial
2024-11-24
Sehr nettes Personal, Sauberkeit im Zimmer einschließlich Bad, ruhige und perfekte Lage, gutes Frühstück ....... was will man mehr! Ich habe mich in Ihrem Hotel sehr wohlgefühlt und komme garantiert wieder 😃
2024-11-24
Very helpful & friendly staff. The hotel is an excellent location & close enough to walk to the bus stop.
2024-11-20
Muy buena atención de Paola en recepción y de Adele durante los desayunos. Igualmente, todas las personas que nos atendieron fueron muy amables.
2024-11-20
Sehr freundliches und hilfsbereites Personal.
2024-11-20
Sehr freundliches und hilfsbereites Personal.
2024-11-20
Para Paola y Adele especialmente
2024-11-19
Mycket fint bemötande både i receptionen och vid frukosten. Trevligt och personligt!
2024-11-18
È stato un piacevole soggiorno, staff molto gentile e disponibile Grazie
2024-11-16
All staff were lovely and supportive.
2024-11-11
Agradecemos a equipe muito simpática e eficiente que nos atendeu. Obrigada às meninas da recepção em especial
2024-11-08
Thank you for the lovely stay in your hotel, you have a wonderful team of staff member who were very friendly and helpful.
2024-11-06
What a wonderful stay we had at Albergo Mazzanti! Everyone, from the desk clerks to the breakfast staff to the housekeeping crew, was friendly and helpful. Your inn was squeaky clean, cozy and comfortable. It's location made it easy to walk to areas of interest. We highly recommend your inn to anyone visiting Verona.
2024-11-06
Entire staff made us feel welcome
2024-11-04
Staff 5 estrelas, sempre disponveis em ajudar.
2024-11-04
Il soggiorno è stato davvero molto piacevole e vorrei fare un ringraziamento speciale per l'attenzione avuta nel momento della colazione: oltre al latte di mandorla da me richiesto, ho apprezzato tantissimo che mi abbiate offerto dei biacotti senza lattosio. Nel caso in cui ricapitalizzazione a Verona, tornerò da voi molto volentieri.
2024-11-03
Thank you for the warm welcome.
2024-11-03
La gentillesse et la disponibilité à l’accueil et au petit-déjeuner : complimenti!
2024-11-01
Vielen Dank, es war wundervoll und vor allem Ihr unkomplizierter Umgang und Ihre Unterstützung bei meiner kurzzeitigen Erkrankung
2024-10-31
Très bon accueil Personnel très aimable
2024-10-31
Un grand merci à l'ensemble du personnel d'accueil, de gestion du petit déjeuner, des femmes de chambre pour leur sourire, leur amabilité, leur souci du service client. Nous avons vraiment apprécié notre séjour grâce à elles. Ne changez rien.
2024-10-27
Great staff, very friendly. Rooms were comfortable and had all that we needed
2024-10-27
We would like to thank all of the staff that we met. Especially Paula/Paola who is a treasure and made us feel very welcome and valued. The lady in the breakfast room was also exceptionally friendly and helpful.
2024-10-27
Thanks very much for such friendly and first class service during our stay. This made our stay very special.
2024-10-27
All staff were very pleasant and helpful
2024-10-27
Very nice to have tea-making facilities in the room, not common in Italian hotels.
2024-10-27
Brilliant stay - thanks to all the staff for being helpful, friendly and nothing was too much bother.
2024-10-27
We enjoyed our first stay in Verona at your hotel The staff were very friendly and helpful
2024-10-27
Everybody was extremely friendly and helpful!
2024-10-26
Grazie per la cortesia e il garbo. Cordiali saluti
2024-10-24
We’d just like to thank all of the staff for making our stay so enjoyable . We look forward to returning.
2024-10-23
Lovely and friendly staff. Fabulous location. Very clean facilities. We really enjoyed our stay.
2024-10-20
Just to say thank you all for making our stay very enjoyable and hopefully we can return sometime in the future
2024-10-20
All the staff were very pleasant and helpful - and a very good breakfast too.
2024-10-19
Un grazie a tutto il personale
2024-10-19
Fantastic and friendly staff, Bravo
2024-10-17
Tuvimos una estancia de 3 días y fue genial el trato, atención de todo el personal en general las chicas de recepción súper amables siempre
2024-10-16
Very friendly helpful staff. We had stayed here 10 years previously and were delighted to be back
2024-10-16
Grazie sempre per l'impeccabile accoglienza. Stavolta non ho potuto avere la doppia uso singola quindi la valutazione è lievemente più bassa. Viaggiando per lavoro era un pò scomoda. Altrimenti è perfetto per le mie esigenze di solito
2024-10-15
Devo dire che è stata una piacevole sorpresa. La struttura curata e accogliente e il personale molto educato e gentile, mi sono sentita subito a casa. Viaggio moltissimo per lavoro e noto queste piccole accortezze. Complimenti
2024-10-15
Vielen Dank für die SEHR freundliche, sympathische und zuvorkommende Art der Dame, die uns und unsere Fahrräder in Empfang genommen hat und im Frühstücksraum eine so fröhliche Stimmung verbreitet hat. Sie hat sich rührend um uns gekümmert. Auch die Dame am Empfang war sehr kompetent und unkompliziert. Es hat alles wunderbar geklappt, das Taxi war zur vereinbahrten Zeit am vereinbahrten Ort und wir konnten entspannt unsere Rückreise antreten. Gerne kommen wir wieder!
2024-10-15
Die super freundliche Dame im Frühstücksraum hat uns grosse Freude gemacht. Wenn wir wieder einmal nach Verona kommen, würden wir uns im Albergo Mazzanti sicher wieder sehr wohl fühlen, vielen Dank!
2024-10-13
Grazie di cuore nella gentilezza ricevuta durante tutto il soggiorno.
2024-10-13
All the staff were very kind and helpful, probably the best hotel I've ever stayed at in Italy many thanks
2024-10-13
We had a lovely three nights stay. The hotel is lovely and in an amazing location in the centre of Verona. Everyone working in the hotel was lovely and we would recommend it to everyone. Thank you!
2024-10-10
Super Lage inmitten der Stadt, schöne Zimmer, super Frühstück
2024-10-10
Special mention to breakfast staff who were kind and friendly. I loved that they tried to remember our coffee preferences! The food was delicious too.
2024-10-10
From our first steps into your beautiful building, we were greeted and treated as welcome guests. The young woman (Columbian by birth) was a perfect blend of friendly and professional. Your breakfast was SPECTACULAR!! We were so pleased to have found you!
2024-10-10
Staff were lovely and helpful
2024-10-10
special thanks to paola and elisa in reception and special thanks to the very uniqueadele in the dining room !! i recomend you apreciate these workers and even give them a raise - they do a great job !! thank you
2024-10-10
We are very appreciative of the concierge during our stay. She was helpful in a variety of ways... orienting us to facilities... providing wine glasses... etc. She was, quite simply, delightful.
2024-10-10
Reception very accommodating and appreciated
2024-10-10
Staff was very well and helpful.
2024-10-10
The ladies at breakfast were both very nice
2024-10-09
Excellent and nice staff
2024-10-08
Breakfast staff lady always polite and helpful. Reception staff also polite and helpful. Cleaning staff did a good job in our room.
2024-10-08
Grazie per aiutarmi!
2024-10-07
Enthusiastic helpful friendly staff!!
2024-10-07
Lovely friendly people. Very helpful and made our visit very special
2024-10-07
It was a very cozy stay. Thank you so much!
2024-10-07
Everything was Perfect and the staff was very kind and helpful.
2024-10-06
All your staff were very nice & helpful, especially the 2 ladies on reception and the lady at breakfast. Lovely people.
2024-10-06
Thank you to all of you for this pleasent stay - i will come back!
2024-10-06
The breakfast lady is outstanding and a credit to the hotel-very kind, welcoming and helpful
2024-10-05
Thank you for the lovely stay in the old city of Verona.
2024-10-05
Friendly, helpful staff!
2024-10-05
We had a lovely stay and will be back to your hotel before Christmas hopefully.
2024-10-04
Thank you to gentleman on reception desk who helped us to order taxi early morning and was so helpful to put our bags in car while we were having breakfast! I would say this was an exceptional gesture !
2024-10-03
Elisa was so very welcoming, helpful and engaging. She made our stay very special! The Breakfast Room hostess was also attentive and respectful. We will absolutely tell our travel agent to refer clients to Albergo Massanti.
2024-10-03
All staff we met, from the receptionist (Eliza?) and at breakfast were friendly, helpful and happy which made us feel right at home. The breakfast selection was fresh, hot and tasty. The location was perfect!
2024-10-03
Your staff was very kind and helpful with restaurant suggestions. Also appreciated their smiling faces. They were so sweet to me & my husband. Also called us a taxi.
2024-10-02
Complimenti per la preparazione e la gentilezza dello staff sia reception sia colazione
2024-10-02
La signorina che mi ha accolto al mio arrivo è stata particolarmente gentile e collaborativa
2024-10-01
ottimo in tutto, complimenti!
2024-10-01
Ringrazio tutti per l'accoglienza. disponibilità
2024-10-01
Personale efficiente stanze belle
2024-09-30
Lovely hotel with excellent staff who were very helpful with any questions.
2024-09-30
Tutto il personale molto gentile è disponibile
2024-09-26
Ringrazio indistintamente le persone in reception, le signore della colazione e la pazienza della signora delle camere
2024-09-25
Elisa was excellent. She went above and beyond her duties to make our stay comfortable and enjoyable.
2024-09-25
A very special thanks to Elissa and Paula at the front desk who helped me everyday with directions, recommendations and with retrieving my lost luggage from the airport. And to Stella for a wonderful job with room service with a smile
2024-09-25
Special thanks and kudos to Eliza at the desk. She was wonderful and helpful at every possible point of our trip. The staff in breakfast room was also very accommodating.
2024-09-25
Massive big thanks to receptionists Elise Pauli and special thanks to Adele in restaurant you have an amazing staff very curious and knowledgeable helped us so much we had a great time please thank them on our behalf Thank u the rooms were great staff who cleaned then did excellent job
2024-09-25
We had a fantastic 6 night stay at your hotel. Tasteful, large, clean and comfortable quiet rooms. Your staff Elise and Paoula on reception were really helpful and Adele at breakfast was very welcoming. The selection available for breakfast was good and suited all. Your location was ideal for us, at the centre of old city Verona but within easy reach of local transport to make a couple of day trips to Lake Garda.
2024-09-25
We would like to thank you the three ladies at reception and the breakfast staff for their kindness, helpfullness and hospitality during our stay.
2024-09-25
Excellent overall hotel and wonderful staff A Great place to stay in Verona
2024-09-24
A truly delightful hotel in a perfect location. I was thrilled to have found your hotel, the staff were all amazing and went above and beyond to provide a vegan breakfast for my daughter. I would highly recommend this hotel and will absolutely return. I only wish I could have stayed longer! Thank you to all for a wonderful stay x
2024-09-24
Thank you to all the staff. You are all very kind and generous. We will return for sure!!
2024-09-24
Staff is very very kind.
2024-09-23
Grazie per l’accoglienza Sicuramente quando ritorneremo a Verona soggiorneremo da voi
2024-09-23
Grazie di tutto Di sicuro torneremo da voi se ricapiterà di tornare a Verona
2024-09-23
Personale molto professionale e gentile . Attenzione e cura del cliente perfetti
2024-09-22
Thank you for your kind hospitality. You made our stay a joy.
2024-09-22
Thank you for a great stay
2024-09-19
All of the Staff were exceptionally helpful and friendly. Much appreciated.
2024-09-19
Many thanks for a very pleasant stay.
2024-09-19
Gracias por la gestión de las mochilas. Pudimos aprovechar el día sin tener que ir cargados con ellas. Muchas gracias
2024-09-19
To the lovely lady in the breakfast area who always greets you with a lovely smile every morning and always makes sure you are ok she even remembered us as returning visitors. Our group of 3 would like to say Thank you and hope you never stop smiling and gigling.
2024-09-17
The Reception staff were very welcoming & friendly and provided local information. The breakfast staff were also very friendly and nothing was too much trouble. A great pace to stay in a great location.
2024-09-17
Everyone we met were kind and welcoming xx
2024-09-16
Un grazie speciale alla sig.ra Adele per la sua gentilezza, cordialità e per la splendida colazione. Fabio e Ale
2024-09-16
Thank you, you have excellent friendly and helpful staff
2024-09-14
All staff were excellent Elissa (2) and woman in breakfast service- sorry forgot name
2024-09-14
Very welcoming and friendly
2024-09-14
Staff were excellent and most helpful on all occasion. We do not speak Italian but they made it so that was not a problem. Front desk staff - both Alessa’s were great as was the person looking after breakfast service.
2024-09-13
Besonderes Lob für nachtportier Giovanni, die Damen des frühstücksservice.
2024-09-12
Very professional service provided by all your employees contributed to a very enjoyable stay.
2024-09-12
Tudo OK
2024-09-12
Sem
2024-09-11
Ich war wirklich begeistert, Lage Preis Leistung und vor allem die Sauberkeit
2024-09-09
Чистая ванна и чистая постель. Можно обновить полотенца, они старые.
2024-09-08
Pleasant stay. Room a little small.
2024-09-07
We arrived prior to the posted check-in time after traveling from the US overnight, and although the hotel was fully booked, the staff graciously accommodated us with an earlier-than-normal check-in time. The breakfast was fantastic and the breakfast staff were extremely friendly.
2024-09-07
Grazie molte e buon lavoro. Rosanna
2024-09-06
We had a lovely stay thank you, wish we could have stayed longer but you were fully booked for the rest of the week! And I can see why. Great location, friendly staff, nice big bed!
2024-09-04
Excellent hotel, unfortunately I stayed just for one night. I hope to be back soon.
2024-09-03
Paula an der Rezeption war super.
2024-09-03
Thank you for kindness and help.
2024-09-02
Vous avez l'hôtel idéal pour un séjour à Vérone. Tout était parfait pour moi et je reviendrai chez vous si je reviens à Vérone, c'est certain!
2024-09-02
Das Personal ist sehr freundlich und hilfsbereit. Das schafft eine gute Atmosphäre für die Gäste und macht den Aufenthalt noch angenehmer.
2024-09-02
In allen Bereichen waren die Damen freundlich und kompetent . Die Dame beim Frühstück fiel dabei besonders positiv auf.
2024-09-01
Great rooms,and extremely helpful staff.Well done.We will be back so please keep in touch.
2024-09-01
Es war ein wunderbarer Aufenthalt.
2024-09-01
Staff is professional, helpful, and knowledgeable. Breakfast buffet was excellent. Location excellent.
2024-09-01
Sehr hilfsbereites , höfliches , zuvorkommendes Personal! Vielen Dank!
2024-08-31
Thank you for the friendliness of your personnel
2024-08-27
Das Frühstück war sehr gut und abwechslungsreich. Die Dame im Frühstücksbereich unbeschreiblich aufmerksam, freundlich und zuvorkommend - einfach ein toller Start in den Tag...
2024-08-25
Thank you for your hospitality during our recent short stay in the beautiful city of Verona. Your hotel is ideally situated for walking within the historical city and the style and decor reflects the ancient beauty of the location.
2024-08-25
Thank you for a wonderful stay in your lovely hotel. Enjoyed it so much.
2024-08-25
Very friendly staff
2024-08-25
Merci pour l'accueil. Personnel aimable.
2024-08-23
Vielen Dank für das Entgegenkommen zur Stornierung unseres gebuchten 2. Zimmers und der Unterstützung zum Verkauf zweier Karten für die Arena. Wir fühlten uns trotz Sprachbarriere sehr wohl in Ihrem Haus. Vielen Dank und hoffentlich bis bald. Liebe Grüße Anke Wagner
2024-08-23
A great hotel in a perfect location!
2024-08-22
Such brilliant staff - from reception to breakfast, everyone was lovely, helpful and very professional
2024-08-22
Alles super! Vielen Dank.
2024-08-22
Wonderful staff & hotel
2024-08-20
Very friendly staff in this hotel with perfect location
2024-08-20
Wir haben uns wohl gefühlt- Danke
2024-08-20
It was just great in your house, clean, friendly, and particularly really in the middle of the old town! Thank you!
2024-08-20
Wonderfull stay în your hotel ! Manny thanks !
2024-08-19
Thank you to all staff who together made my wonderfully pleasant and comfortable.
2024-08-18
Complimenti per l'accoglienza e la disponibilità della Sig.ra Paola. Un ringraziamento a tutto lo staff.
2024-08-17
Sehr nettes Personal, von Empfang bis hin zu Reinigung.
2024-08-17
To the waitress at Breakfast who was always smiling and helpful and the staff at reception
2024-08-17
Very helpful and cheerful reception and breakfast staff. Made us feel very welcome.
2024-08-15
Great staff. Always smiling. Took care of us despite being a lad minute reservation.
2024-08-14
Come già scritto ringrazio di cuore per l'assistenza ricevuta.
2024-08-14
Excellent
2024-08-13
Enjoyed my stay; the hotel has a nice ambience with friendly staff always on hand to help with practical issues. Really good position in the old city - central yet quiet.
2024-08-13
A beautiful Hotel with friendly, professional and really helpful staff throughout the premises, reception, public areas and breakfast. We had a brilliant time and will return. Thank you so much.
2024-08-12
Wonderful breakfast
2024-08-12
Merci pour tout, votre accueil votre disponibilité, votre gentillesses
2024-08-11
All of your Staff were welcoming and efficient .Facilities and location was perfect.really enjoyed our stay Thank You.
2024-08-10
Magnifico albergho!
2024-08-10
Wir haben uns rundum willkommen und wohl gefühlt. Schönes und immer sauberes Zimmer. Leckeres Frühstück. Sehr freundliche Rezeption.. Großes Lob .an die Damen der Zimmerteinogung
2024-08-08
We really enjoyed our stay. The hotel is excellent & the location is fantastic for the town centre. A really big thank you to receptionist ELISA C. She made us fell very welcome when we arrived. Nothing was too much trouble for her & we had some really great conversations. She definitely made our holiday much more special.
2024-08-07
Thank ypu for having us. It was short 1night staying but we had comfortable and great time. I want to visit again.
2024-08-07
We were able to fully enjoy the historic sections of Verona because of your service. Thank you.
2024-08-06
Fantastic stay and great helpful staff, and many thanks for the generous gift of wine and anniversary sentiments which were much appreciated
2024-08-05
Personale gentile e adorabile, camere bellissime. Pulizia impeccabile
2024-08-03
Es war toll! Vielen Dank, wir kommen wieder.
2024-08-03
Je remercie le personnel sympathique et très avenant à nos désirs et demande. Nous avons passé un excellent moment dans votre établissement.
2024-08-01
It was a most enjoyable stay with you and we would definitely recommend it again to friends or family.
2024-08-01
I want to thank the staff for packing a breakfast for us as we checked out earlier than 7am. They were very kind and considerate.
2024-07-30
The staff was very friendly and helpful.
2024-07-29
Gracie per tutti. Retonare!!
2024-07-28
Thank you to all the staff who work here. Really knowledgable reception, friendly fantastic cleaners and super helpful breakfast crew - especially on the last day when we needed to leave prior to officially breakfast starting. Food was amazing too.
2024-07-27
A wonderful hotel, spotlessly clean, a great choice at breakfast and most of all smiling, helpful staff including everyone at reception, breakfast and cleaning ladies. Our place of stay when visiting Verona again - thank you
2024-07-26
reveptionsts very friendly and helpfull
2024-07-26
Herzlichen Dank dass wir die Motorräder unterstellen konnten.
2024-07-25
We were particularly impressed with the breakfast. The woman running it was friendly and efficient. The variety of offerings including for those with special dietary needs was generous.
2024-07-25
È stato un soggiorno davvero piacevole: grazie!
2024-07-23
Es hat uns sehr gut bei Ihnen gefallen!
2024-07-23
many thanks
2024-07-23
We loved to stay on your hotel. Grazzie
2024-07-23
Es hat uns sehr gut gefallen, vielen Dank
2024-07-21
Super friendly staff, great breakfast
2024-07-17
Grazie alla Direzione per la gestione attenta, la qualita' dei servizi offerti e la gentilezza, discrezione e professionalita' del personale
2024-07-16
I didn't get her name, but the lady working in the breakfast area was refreshingly friendly and hospitable.
2024-07-16
Es waren ein paar wunderschöne Tage in Verona. Das Hotel liegt zentral, ist gemütlich eingerichtet und sauber. Das Personal ist super freundlich. Das Frühstück war sehr lecker und absolut ausreichend. Es gibt absolut nichts negatives zu berichten! Grosses Lob!!
2024-07-16
The staff were excellent!! The lady who runs the breakfast is so very nice and charming.
2024-07-14
Ringrazio per la cortesia delle gentili signore che ho incontrato, all’arrivo, alla colazione, alla partenza e la signora delle pulizie. Quando tornerò a Verona tornerò da voi
2024-07-11
Thanks for excellent service and facilities, rooms were very clean and comfortable. Grazie!
2024-07-11
Every member of staff we dealt with was extremely pleasant and helpful.
2024-07-11
Thank you for making out stay in Verona exceptional
2024-07-11
Thank you for a lovely stay
2024-07-08
You have a lovely place, your staff is super friendly and nice!
2024-07-07
Had a wonderful stay. Staff on Reception were so welcoming and helpful. Breakfast was great too. We hope to be back one day!
2024-07-07
Gracias!
2024-07-07
Reception staff were very helpful when we wanted information about buses to lake garda. Rooms were cleaned promptly and all staff were very friendly
2024-07-02
Sehr nettes aufmerksames Personal. Es war eine Freude!
2024-07-01
Thank you for a wonderful visit.
2024-06-30
Vielen Dank an die sehr freundlichen und hilfsbereiten Damen an der Rezeption, die all unsere Fragen und Wünsche zufriedenstellen konnten. Sehr engagiert und professionell!
2024-06-29
S. Meine Bewertung
2024-06-29
Than you!
2024-06-28
Amazing stay thank you so much x
2024-06-28
Front reception staff was so helpful and friendly
2024-06-28
Many thanks to the helpful team on reception,, and at breakfast
2024-06-27
A very enjoyable stay!! We were extremely comfortable, thank you 😊
2024-06-27
Excellent location and accommodation. The staff were extremely helpful and very friendly.
2024-06-26
There was a very lovely lady working in the breakfast area while I was staying there, I really appreciated her kindness!
2024-06-26
Thank you for your hospitality
2024-06-25
Staff was excellent! Location and amenities impeccable! We will definitely stay with you again.
2024-06-24
Beautiful property, very attentive staff - overall nicest we stayed in during our 10 days in Italy.
2024-06-24
Great stay. Loved the location and the room was spacious and lovely.
2024-06-22
Many thanks!
2024-06-21
Thank you to all the staff, especially the morning staff who served breakfast xx
2024-06-21
Excellent staff, really pleasant and helpful. Made us feel very welcome. The lady at breakfast was brilliant. We thoroughly enjoyed our stay and can't wait until our next visit.
2024-06-20
Staff were friendly and professional.
2024-06-20
Had a really enjoyable stay and would come back again
2024-06-20
Thanks.
2024-06-20
Very friendly. Breakfast staff were especially friendly and accommodating.
2024-06-18
Grazie mille a tutti i componenti dello staff alberghiero.
2024-06-15
Thank you very much
2024-06-13
Many thanks for a friendly and wonderful stay.
2024-06-13
Breakfasts excellent, the woman who serves is a gem — so cheerful and helpful.
2024-06-10
The concierge/receptionist was very helpful with advice on trains and general info. The woman who worked in the breakfast room was so lovely and attentive and friendly, very nice way to strat out the day.
2024-06-10
Fantastic stay
2024-06-10
Die Lage ist wirklich perfekt.
2024-06-09
Your team were professional, efficient and kind. The women in the breakfast bar was lovely. Thank for the air on and good size bathroom towels and for a very clean hotel.
2024-06-09
Lovely woman who does the breakfast. Staff very helpful
2024-06-09
Bella stanza ampia e pulitissima. Comodi i guanciali del letto.
2024-06-08
Sehr freundliches Personal
2024-06-08
Many thanks for a wonderful stay at your hotel. We were very pleased with the accommodation and services all round
2024-06-08
We had a wonderful stay at the hotel. The staff were very friendly and helpful. The room was very clean. It's the perfect location to explore Verona and we would recommend it to our friends. Thank you.
2024-06-08
Excelente atención personal
2024-06-07
Volevo fare i complimenti per la gentilezza con cui siamo stati accolti, ci è piaciuta molto la camera, molto accogliente, letto grande, bellissimo arredamento di tutto l'ostello in generale, molto bella, colazione molto buona e variabile.
2024-06-07
Thank you for a wonderful stay! We were in several European cities during our trip and this hotel is by far our favorite. The room was gorgeous, so clean and relaxing, the location excellent, and the front desk employees were always friendly and helpful!
2024-06-07
Tudo estava maravilhoso. Obrigada
2024-06-06
A lovely hotel. Very clean. Nice staff and a superb location.
2024-06-01
The woman (forgot her name) that serves breakfast in the mornings is the best cappuccino maker! My kids loved her.
2024-05-31
Enjoyed staying here. Staff very friendly, efficient and helpful. Room spotlessly clean. Would have no hesitation in recommending to other travelers.
2024-05-31
Thank you for our wonderful stay. From start to finish the hotel experience was the best I had experienced in Italy. The staff were friendly and informative with everything.
2024-05-30
Thanks to all for making us so welcome.
2024-05-30
The receptionist was very helpful and nice. She was there in the evening when we checked in and in the morning when we checked out. Very hard working. Also, the staff at the breakfast room was very friendly and helpful.
2024-05-30
Thank you to all staff. Amazing place!
2024-05-28
Adele in breakfast area was superb, friendly, helpful & very efficient Jovanna at reception was equally pleasant & helpful
2024-05-27
Sehr freundliche Mitarbeiter, leider stark knarrendes Bett
2024-05-25
Many thanks for your kindness & friendliness, you made our stay very welcoming
2024-05-24
Your breakfast buffet exceeded our expectations and the staff was so nice! Our room was beautiful and clean and the location is superb!
2024-05-23
We had a wonderful stay and found all members of staff to be extremely friendly, helpful and professional. Thank you.
2024-05-23
A
2024-05-23
Thank you for the wonderful stay in Verona!
2024-05-23
As noted in my email to you.
2024-05-23
Full marks for all reception, catering, housekeepingandservicestaff
2024-05-22
Friendly service and clean areas inside and out. Noise outside the window was loud.
2024-05-20
Was a lovely trip
2024-05-20
Super freundliches Personal an der Rezeption und beim Frühstück
2024-05-19
Thank you for the great friendliness and hospitality
2024-05-19
Sonst waren wir sehr zufrieden.
2024-05-18
Very nice stay
2024-05-18
The woman who cooked the breakfast was exceptional. I also was impressed by the friendly front desk staff.
2024-05-16
Very helpful, friendly staff Wonderful breakfast
2024-05-16
Lovely hotel with friendly helpful staff
2024-05-16
Thank you very much for the warm support during my stay. I had a good time at your hotel. :)
2024-05-16
Hotel management appear to run the hotel effectively and efficiently with emphasis on a guest centred experience. All staff were approachable and engaging, and always willing to go that bit extra to assist guests.
2024-05-14
Meravigliose le ragazze della reception e della colazione! Grazie!
2024-05-12
A wonderful stay. Friendly & helpful staff. Very clean. Powerful shower. Large, firm bed. Nice bedding & pillows. Delicious breakfast. Great central location (although outside noise from nearby streets can disturb sleep- not the hotels fault). I can recommend staying at the Albergo Mazzanti Hotel, Verona.
2024-05-12
I thanks a lot to the receptionists who welcomed me at check-in late on the night of May 10th.
2024-05-12
Wonderful stay and very pleasant staff especially the lovely older lady who greeted us for breakfast every morning
2024-05-12
Please see above
2024-05-12
The staff were very welcoming especially the breakfast waitresses. Great hotel and so central.
2024-05-10
great hotel great staff and fantastic location
2024-05-09
Tutto perfetto
2024-05-10
All staff were fantastic, very friendly, good service
2024-05-07
pringraziamento alla reception ma in particolare alla signora che ci ha servito ogni giorno la colazione con una gentilezza e cordialità davvero uniche
2024-05-06
Молодцы, все супер
2024-05-05
The front desk is amazingly helpful, the hotel is super clean. Location cannot be better, breakfast is great
2024-05-05
Thanks to hotel team
2024-05-05
The reception staff were exceptionally good. However all staff were extremely helpful, thoughtful and courteous. A real credit to the hotel
2024-05-04
We throughly enjoyed our stay. Thank you. 😊
2024-05-03
Your hostess at breakfast is phenomenal! So very personable and very attentive. She definitely cares about her guests and it shows! The staff in general were fantastic!
2024-05-02
Le ragazze della reception e Adele della colazione sono persone eccezionali
2024-04-29
The receptionists were very friendly (and apologetic about the toilet situation), but the lady who managed breakfast on 28th April was so friendly and helpful - nothing was a problem for her and we really enjoyed the breakfast because of her.
2024-04-26
Ihre Mitarbeiter/Mitarbeiterinnen sind toll. Kompetent und immer freundlich.
2024-04-26
Un grand merci à tous
2024-04-26
Le signorine all'accettazione sempre cortesi e sorridenti e la signora delle colazioni ha una marcia in più , complimenti a tutte (siamo tornati x la quarta volta a soggiornare da voi)
2024-04-24
Very Nice staff
2024-04-23
We thank the hotel staff for their for their professionalism, respect, attention, and willingness to help
2024-04-22
Grazie mille a tutto lo staff, molto gentili e sempre a disposiz.
2024-04-22
Myself and my partner had a wonder stay this weekend and would definitely stay at your hotel again if we came back to Verona
2024-04-22
felicitaciones por el desayuno, habitaciones muy limpias y bonitas, centrico y buena atencion en front desk.
2024-04-19
Fantastic stay as always!
2024-04-19
The same staff year after year is a signal or great ownership. As always, the front desk staff are exceptional. They were very helpful in arranging several restaurant reservations during a very busy period.
2024-04-19
Grazie per l'accoglienza.
2024-04-13
Gentilissimo il personale!!
2024-04-13
Complimenti mi sono trovato molto bene se dovessi tornare a verona saro’ dicuramente ancora vostro ospite grazie di tutto
2024-04-09
Más que agradecerle, felicitarle por las atenciones. Tanto el personal como las instalaciones no hay queja alguna. Muy bien y feliz nuestra estancia
2024-04-07
Grazie x l ospitalità e professionalità Complimenti veri
2024-04-06
Gracias
2024-04-04
Gostei muito de tudo. Obrigada
2024-04-03
The lady who works at breakfast, a very positive person, breakfast was pure pleasure over there.
2024-04-01
Queremos hacer constar el excelente servicio de Viktoria, quien fue muy cariñosa, servicial y amable con mi esposa, mi hijo y yo. Todo lo que nos recomendó e informó fue correcto e útil. Excelente empleada. Igualmente, la señora empleada rubia de pelo corto que nos atendió durante el desayuno fue muy servicial y amable con nosotros. Definitivamente repetiremos y recomendáremos su hotel!
2024-04-01
Good service
2024-04-01
Thanks for the warm hospitality!
2024-03-31
Our compliments to the lady who hosts breakfast. Her smiling friendly nature combined with excellent service is a credit to the hotel.
2024-03-28
Todo bien
2024-03-27
Überaus freundliches, hilfsbereites und liebenswertes Personal
2024-03-26
I will like to do thanks the lady from the breakfast buffet Adele how warm and kind she was with us a group of four. Very nice person.
2024-03-26
Very pleasant staff on reception and in breakfast area.
2024-03-24
The 2 front desk women were very kind and helpful.
2024-03-24
Sehr angenehme herzliche Atmosphäre kompetente Mitarbeiter sehr sauber super frühstück
2024-03-24
Merci beaucoup pour notre séjour.C était parfait Meilleures salutations
2024-03-24
Thank you very much for making our first visit to Verona a memorable one. the Staff where very helpful and always pleasant.
2024-03-24
Super, très bien Bonne journée Eric
2024-03-24
The receptionist who welcomed us on our arrival 21st March was very friendly and welcoming, lovely to talk to. The lady who helped in the dining room was also very welcoming, even made me 2 pots of tea. A lovely stay. Verona a really lovely and interesting place to stay
2024-03-23
Muy bueno el check in/out
2024-03-22
Thank you so much to all the wonderful staff,all so helpful and very friendly
2024-03-21
Ottimo
2024-03-21
All the staff were polite, friendly & helpful. Victoria on reception was especially helpful.
2024-03-20
I love this hotel. The style of the place, the efficiency and the warmth of the personnel. The location.
2024-03-20
Fantastic stay and fantastic staff. Thank you for looking after us!
2024-03-19
Had a wonderful welcome. Staff were helpful and friendly. Breakfast was good. The breakfast room ladies were very helpful. Our room clean and comfortable. We will recommend to our friends
Excellent
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Colazione e servizi di ristorazione
Camere
2025-03-10
Ein sehr schöner Aufenthalt Zentrale Lage von grossem Vorteil Man sprach sehr gut Englisch !! Sehr!!! höflich zuvorkommende Menschen im Service