2025-07-05
Compliments to the staff, service was exceptional, will highly recommend to family and friends!
2025-07-05
Bottle of Prosecco to celebrate marriage was a nice touch.
2025-07-04
Thanks to all the staff
2025-07-03
We had a wonderful stay and the staff was most helpful and kind. We only dined at breakfast so we can't comment on menu offerings. We would definitely stay here again and recommend to others!
2025-07-04
Highly recommended
2025-07-04
We are so pleased that we chose this hotel. 😊 The staff on reception were all lovely, thank you. Very helpful, efficient and always so friendly and informative. The lady who serviced our room (5th floor) was amazing, always smiling and very efficient. Hotel is perfectly positioned, with stylish and clean rooms and public areas.
2025-07-03
N/A
2025-07-03
Fabulous hotel. We loved every minute of our 5 night stay. Room was spotless, bed was so comfortable. Breakfast was delicious. All the staff were wonderful.
2025-07-04
We had the most amazing stay with you. The breakfast was excellent and the food in artura was some of the best we tasted during our stay.
2025-07-03
El personal muy amable
2025-07-02
We had the most wonderful stay with you, thank you. Your hotel is beautiful, perfectly located and all staff were exceptionally friendly and helpful. We couldn’t ask for anything more.
2025-07-02
Excellent stay for 4 nights. First class hotel, staff very friendly could not ask for more. Perfect location with excellent lake views.
2025-07-03
Thank you. We will be back. Great hotel
2025-07-03
Chiara at the front desk deserves special mention as a hard worker, with a great attitude and welcoming smile, always going the extra mile to help her guests. A real hospitality professional.
2025-07-01
Na
2025-07-02
We enjoyed our stay at Hotel Du Lac, excellent customer service, excellent breakfast and all staff were extremely attentive to all our needs.
2025-07-01
Lovely hotel and staff. Good central location with stunning views.
2025-06-30
Lovely hotel so glad we chose you
2025-06-30
Beautiful hotel. Attentive staff. Would recommend. Perfect location.
2025-07-01
Great location and would recommend
2025-07-01
The spa and breakfast were fantastic additions to the room price. The STAFF were unbelievably professional, courteous, and helpful.
2025-06-30
Thank you Graziano, Sarah, and Daniel! They were great and helped us with everything including booking a small boat!
2025-06-30
Wonderful customer service at desk!
2025-06-30
We absolutely loved our room and our stay at Hotel du Lac. The views from our room and the roof top bar were spectacular. The breakfasts were so delicious! I will be longing for them for a long time. Our experience was really a happy one. The staff were all very nice. Thank you!
2025-06-29
We enjoyed our stay immensely. I only have praise for the quality of your hotel and the attentiveness of your staff. The reception desk staff were particularly delightful and helpful. They always had a smile and warm words of greeting whenever we came through the door. The young woman at the front desk with dark hair who spoke excellent English was particularly helpful and attentive. Please thank her immensely.
2025-06-30
Perfect thanks to Kiko ! I’ll come back
2025-06-29
Everything about our stay was brilliant. Welcoming staff on arrival, facilities outstanding and the location with view of the lake was the best.
2025-06-30
Everything was lovely!
2025-06-29
N
2025-06-28
Everything was excellent! A special thank you to Sarah at the front desk for all her help. Thank you!
2025-06-28
Équipe très serviable
2025-06-28
Superbe hôtel idéalement situé. Les chambres avec vue sur le lac sont un must! ( Ce n’était pas notre cas, on a réservé trop tard😟) Petit déjeuner varié et excellent, salle au 1er étage avec terrasse et vue sur le lac. La brasserie au RDC offre un menu simple d’un très bon rapport qualité prix. Le restaurant gastronomique au 1er étage vient d’ouvrir: c’est déjà au top avec un menu digne d’une citation au Michelin. Les prix sont raisonnables pour la qualité et la vue sur le lac fabuleuse. Cet endroit va avoir du succès! Cerise sur le gâteau : le bar roof-top pour un apéritif en dominant le lac. Bref, on a adoré notre séjour. Cet hôtel ne se contente pas d’un emplacement idéal. L’accueil par tout le personnel, aux restaurants, au bar, est plein d’attentions et personnalisé. Une mention spéciale pour Daniele, un des propriétaires, à l’accueil qui nous a trouvé des places et réservations (restaurant, visite de la villa Balbaniello) alors sue ces endroits affichaient complets.
2025-06-27
Personal muy atento y dispuesto. Servicio muy bueno. Mi habitación tenía una vista excelente. (Habitación 4)
2025-06-27
We thoroughly enjoyed our time at your establishment! It was beautiful, clean, relaxing, and your staff were friendly and helpful. Thank you!
2025-06-26
On a 16 day trip through Switzerland and Italy, Hotel du Lac was our absolute favorite. We especially appreciated the helpful, cheerful front desk staff. I will recommend this hotel to anyone visiting the Lake Como region.
2025-06-27
We arrived as guests and left as friends. 😉 The staff at Du Lac goes above and beyond to help in any way needed
2025-06-26
Front desk staff were very helpful and always had a smile on my:) Breakfast staff were very nice and responsive. Even got me an early coffee on a morning that was already challenging for them because of a few guests who were checking out early. Much appreciated!
2025-06-27
Thank you so much for making our honeymoon so special!
2025-06-27
Thanks to Luca and his sons
2025-06-27
We had such a great stay with you all! It was our honeymoon and we loved everything at the hotel. Everyone was very accommodating and friendly. We are the couple that never received our luggage! Hahaha
2025-06-26
Every staff member was welcoming and extremely helpful. The reception helped with all our needs. Thank you for going above and beyond with your hospitality.
2025-06-26
Staff and hotel was excellent . Great location and wonderful Service was EXCELLENT
2025-06-26
We enjoyed our stay here very much. Staff were very friendly and helpful. A great location. Nice comfortable room.
2025-06-26
staff were so helpful
2025-06-25
Super schönes Hotel und sehr zentral. Sehr sauber rund ordentlich. Essen super, Service super. Außerdem hundefreundlich. Sehr empfehlenswert
2025-06-25
Beautiful location. Lovely rooftop
2025-06-26
Amazing hotel. Everyone was so kind. Central to everything, great location. Lovely breakfast
2025-06-24
thank you for an awesome stay and being so friendly and helpful!
2025-06-24
This is my new favorite hotel!! Ill be telling all my friends about it. The spa is incredible as an amenity and Antonio really is a healer. Best massage I've had! Otherwise the staff all went above and beyond to ensure we had the best stay in Bellagio!
2025-06-25
Thank you Chiara! Seu português é perfeito! Obrigada por tudo! Já estamos com saudades do hotel e do atendimento impecável de vocês! ❤️
2025-06-25
We love Frederico and Chico
2025-06-25
Un gran saludo a Marina ! Nos atendió de manera excelente !!! Gracias !!!
2025-06-24
Wonderful Stay
2025-06-23
Merci pour cet agréable séjour et surtout au monsieur et à la jeune fille qui parlent français a l'accueil car ils ont été très serviables et de bon conseil
2025-06-23
We loved our stay! This was a great location.
2025-06-23
Wonderful attention to detail from all staff. Appreciated all the local knowledge and help with plans to explore the local area
2025-06-23
Siete perfetti grazie…
2025-06-23
I thought the breakfast staff were exceptional. They treated us so well and were a joy. I found some guests rather rude to them though and they dealt with it brilliantly.
2025-06-23
Apenas o quarto um pouco pequeno. E I café poderia ter mais frutas frescas e serviço ala carte.
2025-06-22
Complimenti alla reception per disponibilità e ascolto eccezionali
2025-06-22
Ci siamo trovati benissimo e speriamo di potervi venire a trovare presto
2025-06-22
Hotel du lac and the receptionist made my wife and mines honeymoon perfect.
2025-06-23
Staff was great
2025-06-23
Nice location and breakfast room is very spacious and beautiful
2025-06-22
Sul personale
2025-06-21
The staff were very nice.
2025-06-22
Nuestra estancia en el.hotel Du Lac ha sido una experiencia maravillosa. La ubicación del hotel es inmejorable,instalaciones ,la limpieza,los detalles la simpatía, amabilidad de todos los profesiones hacen de este hotel el perfecto para disfrutar de la bella Bellagio. Queremos agradecer el bonito detalle de la familia Leoni por nuestro cuarenta aniversario de boda. La calificación de tres estrellas no corresponde con la calidad del servicio y los innumerables detalles recibidas. Sin duda recomendable y volveremos. Muchas gracias a todo el.personal.Felicitacion a la familia Leoni.
2025-06-22
The Staff at the hotel could not have done anymore to help…they were marvellous. Rooms were kept very clean, food excellent all in all 10/10. Thank you all very much. Kathy Collett Room 7
2025-06-20
Beautiful hotel, exceptional staff, great breakfast, great spa, great restaurant.
2025-06-20
O Hotel DU LAC Bellagio , é excelente em todos os aspectos … Localização , limpeza, conforto…mas principalmente pelo ótimo atendimento das pessoas que trabalham aí
2025-06-21
The food and atmosphere were wonderful
2025-06-21
Fantastic
2025-06-21
Chiara was such a great help during our stay. She was so friendly and welcoming
2025-06-21
Loved our stay thank you
2025-06-20
Thoroughly enjoyed our stay with you. Special mention to the breakfast lady I can't recall her name but she was a delight and so helpful. She set up the breakfast area. A special thank you to her. Also the staff at desk who helped me on the phone when the trains were cancelled due to strike.
2025-06-21
Great service from Ciara at reception
2025-06-20
Very knowledgeable and helpful staff
2025-06-21
Thank you for an amazing stay! Could not have thought of a better place to stay at for our first time here.
2025-06-19
We had the most wonderful stay can’t recommend the hotel high enough - just perfect
2025-06-20
We had the most wonderful stay. The staff, food , views and convenience to the ferry were all super.
2025-06-19
What a lovely hotel
2025-06-19
Il est agréable de trouver à l’accueil des personnes aimables parlant français.
2025-06-18
Un grand merci pour votre professionnalisme et l'accueil de tout le personnel de votre établissement. 5 jours formidables à Bellagio
2025-06-19
Awesome hotel and service
2025-06-19
Had a wonderful time. Staff was super friendly and helpful
2025-06-19
Excellent hotel and staff
2025-06-19
Nous avons passé 5 jours très très agréables dans votre hôtel. Merci à toute l’équipe pour votre présence et votre gentillesse
2025-06-19
All good
2025-06-19
All staff encountered on the front desk where very helpful and friendly.
2025-06-18
Staff is very helpful, especially Kiara at the front desk.
2025-06-19
Thanks Kiara at front desk
2025-06-18
Dinner menu was weak and te quality of the food was far below the rest of the experience
2025-06-17
A very, very warm thank you to everyone at the hotel! A wonderful experience made possible by a friendly and helpful staff. Thank you!
2025-06-18
Everyone was very kind and welcoming we had an amazing time thank you
2025-06-18
We booked several rooms for our sons wedding and could not be happier with the service and helpfulness of staff. Incredible views of the lake from our rooms and very good food but the desserts were truly amazing! Thank you all so much for looking after us all and making our stay so memorable.
2025-06-18
We were there part of the wedding party and we had a great time
2025-06-18
The front desk team was extremely helpful and nice.
2025-06-18
Such friendly staff, always welcoming and happy to help. Lovely breakfast, plenty to choose from. Beautiful room, lovely and clean, would definitely recommend!
2025-06-18
Front desk staff is amazing
2025-06-17
Outstanding professional service and facilities at Hotel du Lac made our stay extremely comfortable. Thank you!
2025-06-17
Room was lovely and staff were very good and considerate. The breakfasts were good too and the 1st floor and rooftop bar areas were lovely
2025-06-17
This hotel is absolutely amazing! We were 5 people stuck in bellagio and couldn’t find a way back to Milan. At 12.30 am, with the help of the receptionist, we were able to book a room. He was the most helpful, amazing man. The room was perfect and a reasonable price for the size of it. We are forever grateful to Hotel Du Lac for saving us that night.
2025-06-16
Everything was great!
2025-06-17
I personally want to thank your staff at the reception. He was a big help, was very friendly and supportive.
2025-06-17
Durement mon cours séjour , j’ai été extrêmement bien reçue et informée.
2025-06-16
Reception were really helpful
2025-06-16
We love Kiko
2025-06-16
To everyone for helping with my scooter
2025-06-16
We absolutely loved our stay at your hotel, and having a balcony with the incredible view of the lake was just wonderful! The room was immaculate as was the whole hotel from what we could see. The breakfast was delicious with lovely staff assisting with anything we required. It was such an exciting trip for us with our daughter getting married and so many friends and family joining us. The staff were all fantastic and very attentive helping with all our needs in the build-up and on the day of the wedding when all the bridal party were getting ready in our room. We have visited Italy on many occasions but this was our first visit to Lake Como. We would love to return one day.
2025-06-16
Staff generally very good and cleanliness of property excellent
2025-06-16
All staff were excellent. We were part of a large group but were accommodated by staff with a smile!
2025-06-16
All of the hotel's staff that we encountered were very friendly and helpful.
2025-06-14
Tout était parfait. Nous avons passé un excellent séjour dans votre hôtel.
2025-06-15
Beautiful hotel and our Room (15) was idyllic to look over Lake Como. The scenery was spectacular! Lovely comfortable beds and despite lots of noise from the bar below, we did not hear this when the door was closed. Air Conditioning very good too. Lovely Reception Team always very friendly. I also loved The Rooftop Bar! Very happy with Hotel Du Lac.
2025-06-14
We enjoyed the stay immensely. Great location, friendly staff and a beautiful view at the breakfast room
2025-06-14
The hotel staff was top-notch. Everyone I encountered was friendly, helpful and courteous. A wonderful hotel team. The breakfast buffet was excellent. My gluten-free diet was very well accommodated. Overall, an excellent stay.
2025-06-13
The cleaning staff does a truly immaculate job!!! The room was the cleanest we experienced in all of our travels. The breakfast was amazing! The contucci should be sold— we would have bought boxes of it! Reception staff was so welcoming and helpful. Best hotel ever!
2025-06-13
Reception … always polite courteous and keen to know everything is ok and if they can help
2025-06-12
Excellent
2025-06-12
Thank you to all the staff who were curteous and helpful. A special thank you to Graziano who helped to make this a wish list trip of a life time for my wife!
2025-06-13
Thankyou for a wonderful and memorable stay. A special thank you to Graziano!
2025-06-13
A delightful stay at Hotel Du Lac. Location, room, staff, breakfast, Roof top bar overlooking the Lake , everything was absolutely perfect. Graziano & his staff ensured that our holiday was one that we will always remember fondly & will recommend to anyone wanting a stay in beautiful Bellagio 💕💕
2025-06-12
Reception staff was helpful and delightful.
2025-06-13
Thank you to your Lovely Staff & Owner & Owner’s Dog!!! The girl at the front desk “ always” had a smile on her face… you will know who I am talking about & the gentleman/mgr. was so helpful & kind as well. They both could not have been any nicer & he made a point to say goodbye to us the night before as we would be leaving at 5:00 am, and he would not be there. The owner was gracious, and we saw her everyday working, obviously she Lives her hotel & her sweet chocolate lab. Thank you all for your kindness & professionalism. You represented your Hotel Well! Thank you!!! Till next time! Ciao Pam & Mike Howell
2025-06-13
loved the hotel
2025-06-12
Fabulous hotel. I also enjoyed the spa. Thank you
2025-06-11
Special thanks to the concierge for giving us the best driving directions to Milan! The parking garage is a must.
2025-06-12
We had a great stay at the hotel. Extremely helpful staff.
2025-06-11
Fantastic front desk staff. Efficient and always smiling
2025-06-12
Good
2025-06-11
Great room & view. Room 45
2025-06-12
An excellent boutique hotel which was recommended to me and which I will recommend to friends. The check in woman was wonderfully helpful.
2025-06-11
Muy agradecidos de una estadía hermosa e inolvidable.
2025-06-12
Graciano marco la diferencia desde el primer minuto. Felicitaciones a el! Todo el personal sumamente amable. Un placer la estadía con ustedes.
2025-06-12
Was a great stay with the evening drinks a highlight
2025-06-10
We had a wonderful stay at Hotel du Lac! The location was perfect, and the view from our room's balcony was truly breathtaking. The staff were incredibly warm and welcoming, and meeting the Leoni family was a memorable highlight. Breakfast was both delicious and beautifully served with a stunning view. Our room was clean, comfortable, and cozy. The drinks at the bar and the food at the restaurant were both delicious, and watching the sunset from the rooftop bar was a truly marvelous experience. We absolutely loved our time there and can’t wait to return!
2025-06-11
I was extremely happy with the hotel. The staff was helpful and wonderful. The location was perfect. We totally enjoyed our stay.
2025-06-11
Staff were genuinely pleasant and helpful. Stayed B&B and breakfast was very good. Thank you for a great stay.
2025-06-11
Wonderful location
2025-06-09
Beautiful location
2025-06-09
Perfect
2025-06-09
Kindly stuff
2025-06-10
Great in every way
2025-06-10
Thank you for everything. Our stay was perfect and the crew amazing.
2025-06-09
Excellent hotel, will come back again!
2025-06-09
Fabulous thanks
2025-06-09
We loved our room with the partial lake view. We visited the terrace bar every evening to enjoy a beverage and the view. Your staff was wonderful. Very friendly and helpful!
2025-06-09
All of the staff was very helpful and happy to be so with the exception of the breakfast area. The bar tender was very kind in giving me a small bucket of ice when requested as I like cold water. Your hotel was very nice and I would recommend it to my family and friends!
2025-06-09
All staff were fantastic
2025-06-09
Our stay with you was wonderful; all of the staff were competent warm and helpful - reception staff were particularly helpful!
2025-06-09
Hôtel vraiment sympa. Les équipes sont très efficaces, agréables et sympathiques,
2025-06-09
Many thanks for great holiday.
2025-06-08
Great stay
2025-06-08
Very friendly helpful staff
2025-06-07
We had an excellent stay in your hotell, only problem was the SPA : whirlpool did not function properly.
2025-06-08
A stellar experience from the smiles from all at the front desk to the very fun waitstaff at the Arthur’s. I would recommend to others and stay myself again. Only comment was every day I got my Cappuccino after I was finished with breakfast. Maybe there’s a way to get it faster. Is there a machine upstairs? But loved the place
2025-06-08
AMAZING HOTEL AND SPA
2025-06-08
Enjoyed the stay
2025-06-07
Everyone was very helpful and pleasant. I’m glad you had umbrellas to borrow since it was raining when we were there. The beds and pillows and sheets and blankets were superior quality. The bar and bartenders were very helpful getting us ice and ice buckets. Great location near the ferries too! I would definitely stay at Hotel du Lac again.
2025-06-07
Very warm and welcoming staff
2025-06-08
Superbe nuitée Cadre magnifique et standing impeccable Services proposés par l'hôtel (rooftop et spa) parfait Personnel a l'écouter et merci pour l'accueil en français
2025-06-06
Wonderful hotel and great location! Everything was perfect.
2025-06-06
One night stay was perfect. Very glad that room was available upon checkin. Front desk staff were incredibly helpful and pleasant. Room with view over the lake was wonderful. Very comfortable stay.
2025-06-06
Great hotel and perfectly positioned. All reception staff were courteous and couldn't have been more helpful. Highly recommend.
2025-06-06
Thanks to Judith. It was always so nice and friendly for breakfast and Kiera at the front desk who was always very helpful.
2025-06-06
Your entire staff was courteous and professional. My room was perfect every day! All staff members at front desk went above and beyond for us and always made us feel special. Your hotel is a gem and we hope to stay here again. Thank you!
2025-06-07
Excellent hotel in prime position. Rooms were well equipped and very comfortable. Staff were friendly and extremely helpful. Nothing was too much trouble for them. Would happily return and recommend to others.
2025-06-07
Great visit
2025-06-07
Very helpful and great place to stay
2025-06-07
Staff at the Hotel Du Lac were cheerful,friendly,helpful and efficient. We were given support and assistance with ferries which saved us both money and time.
2025-06-07
Thank you for a wonderful stay
2025-06-07
Wonderful stay! Location, staff, and amenities were all fantastic!
2025-06-07
Wonderful breakfast, clean room and beautiful spa area.
2025-06-06
Wonderful staff from the front desk, room attendants, and dining services.
2025-06-05
We had an amazing stay the hotel was perfect!
2025-06-05
All of the staff were courteous and helpful.
2025-06-06
Except for rhe lady at the front desk I have no compliments.
2025-06-05
Excellent front of house staff
2025-06-05
We loved the piano/accordian player in the bar. Food was amazing!
2025-06-05
Overall a wonderful stay
2025-06-04
It was a great stay! The staff were very warm, welcoming and helpful. The room was very clean and comfortable. The breakfast was superb! Highly recommend!
2025-06-05
Thank you for a wonderful holiday. We especially enjoyed our lovely room with its comfortable seating areas and fantastic view. Breakfast was also excellent every day.
2025-06-05
Thank you so much for making us feel welcome. We had a wonderful holiday and loved staying at The Du Lac hotel. It is clearly a very well run hotel and we look forward to visiting you again soon
2025-06-03
Everyone did a nice job especially the reception staff.
2025-06-03
Thankyou to all staff. We look forward to returning
2025-06-04
Very happy. Excellent all round.
2025-06-03
The reception staff were very friendly and helpful
2025-06-04
Thank you for a perfect stay, only wish we could have stayed longer, beautiful hotel ! And a special thank you to Graziano on reception for helping my son and daughter in law find somewhere to stay after the hotel they had booked cancelled on them. Your help was very much appreciated! Thank you so much.
2025-06-04
Enjoyed
2025-06-03
Todo fue excelente , gran ubicación y amabilidad del personal . Muy recomendable
2025-06-03
The mattresses were sub par Felt had molded holes in it not the best sleep Apart from that everything was superb.
2025-06-03
Great staff at the front desk, throughout our stay. Look forward to visiting again in the future!
2025-06-03
Phenomenal staff, very comfortable room, and the best hotel breakfast I've ever had.
2025-06-03
Loved loved loved our stay with you. Your staff were amazing, service and cleanliness exceptional! Would recommend to anyone. Our best boutique hotel ever. Thank you!
2025-06-03
Nice views, clean and modern, cosy, the staff is great.
2025-06-03
What an outstanding hotel, the staff are just amazing. Second visit and can’t wait to return in the future 😊
2025-06-03
N
2025-06-03
As always our stay was wonderful. Graziano is an amazing host he always makes us feel at home and the entire Lione family are warm and gracious. We love this place♥️
2025-06-02
Thank you for a beautiful stay!! We loved the rooftop bar!!!
2025-06-02
We recently had an 8 day stay at Hotel Du Loc Bellagio. What a beautiful experience from start to finish. Our room was spacious so we didn’t feel cramped for such a long stay with a nice large bathroom and room to store all of our things. Everything was spotless and very clean with a very comfortable bed/bedding. We even commented that we slept better there than we do at home. Some very special things to make note of. From the moment we walked through the lobby doors we were welcomed like family from the hotel staff. This is a family owned and operated hotel since the 1950’s and their attention to detail and pride in what they do is evident in every detail from the cleanliness to the staff they hire. Everyone is wanting to help. Danny, one of the sons was particularly kind and helpful. Another thing to note is the amazing breakfast served each morning and we’re informed that another son (who is a chef) has taken over all of the food service for the hotel starting the beginning of this year, 2025. I can honestly say that after traveling Europe extensively over the past decade that the breakfast served each morning was one of the best we’ve ever experienced regarding the quality, freshness and preparation of the food. You can just tell that the suppliers used for their food preparation are exceptional! Bakery that melts in your mouth! Delicious eggs, bacon and sausage! Coffee and hot chocolate made to order! Well done! Two other great features specific to Hotel Du Loc Bellagio are the rooftop terrace and the complimentary Spa. Amazing! The views from the roof are fabulous and the ability to rest in a hot tub or sauna at the end of a busy day was great. A final comment, after ferrying to most of the main towns on Lake Como we noticed quite a few other hotels with a similar name “du loc”. Don’t be confused into thinking that they are a “chain” of hotels like what is found in the states. Each one is completely independently owned and not connected in any way. A final thank you to the Leoni family for a very enjoyable visit!
2025-06-01
Love it
2025-06-01
Loved your hotel so much!!
2025-06-01
What a wonderful hotel! The staff was friendly and accommodating. The rooms were clean and the views magnificent. When I had to reschedule my visit, the hotel offered to waive my cancellation fee if the room could be resold, which it was - that saved me some money and was very much appreciated! The staff even helped press my tuxedo shirt for a wedding I had the next day, and they did a great job! In short, your hotel is beautiful and very well managed, and I will be recommending it to anyone who visits Bellagio. Thank you for making my visit so memorable!
2025-06-02
Wonderful, helpful, pleasant, accommodating staff. We could not have been more happy with our wonderful experience.
2025-06-01
It was a great stay!
2025-06-01
Fabulous stay - would highly recommend!
2025-06-02
Overall good but too expensive
2025-06-02
Merci pour l'accueil et d'avoir pu laisser notre voiture au garage jusqu'au lendemain midi. La vue du rooftop très belle Climatisation dans la chambre efficace et silencieuse Accueil en français et idem au départ (Bravo pour l'équipement des portes en dormakaba;) )
2025-06-01
All of the staff we met were very professional, courteous and welcoming. The staff on the reception desk were exceptional and very helpful. The breakfast selection was fantastic and the view over the lake out of the large glass frontage is stunning.
2025-06-01
Merci
2025-05-31
Verry Nice place to stay
2025-06-01
Our stay with you at hotel du lac was wonderful, attentive staff, would not hesitate to stay with you again or recommend to friends and family, a truly, beautiful, memorable stay💗
2025-05-30
Excellent 👏
2025-05-31
Love love love Hotel Du Lac! We have stayed 3 or 4 times now and love each time.
2025-05-31
I would happily stay again.
2025-05-30
Massive thanks for the suggestions on how to get home and where to eat
2025-05-30
OTTIMA PROFESIONALITA .N
2025-05-30
We loved our stay and will recommend Hotel du Lac to our friends and family!
2025-05-30
Loved the spa and room top area
2025-05-30
Friendly, helpful & professional staff. Great choice of hot & cold buffet breakfast, with great service in the restaurant, rooftop bar and the outside bar. Fantastic location right in the heart of the town. We had an excellent room, with a balcony view straight out onto the lake. Everything you'd want from a hotel in a fabulous place.
2025-05-30
Amazing hotel and services in the perfect location. We had an incredible view with a balcony overlooking the Lake Como. The staff was especially friendly and helpful. We really appreciated their above and beyond attitude. We will definitely return in the future. Thank you Hotel Du Lac!!
2025-05-31
The staff were absolutely exceptional as always. They assisted me with baggage as I was struggling with handling my baby and the bags. Additionally at breakfast they helped me pour my food as my baby daughter had fallen asleep on me. They went above and beyond! The room was fantastic and set up perfectly for a baby.
2025-05-30
It was as always a delightful stay. We have been coming for fifteen years and now feel part off the family
2025-05-29
All staff were incredible! Everything was incredible. Thanks for a wonderful stay!
2025-05-30
Okay
2025-05-29
Great place rooms are small but clean
2025-05-29
We absolutely loved our stay at Hotel Du Lac!! Thank you for everything! : )
2025-05-30
Front desk staff was exceptional and helpful throughout our stay.
2025-05-30
Beautiful hotel! Will definitely return!
2025-05-30
Particularly appreciated the attention by all staff and especially Mara our front at the dining/lounge area. Beautiful location to see the mountains and lake as well as to people watch.
2025-05-29
We received wonderful service from everyone. Our stay was from May 26, 2025 through May 29, 2025. I would not hesitate to come back again and recommend your hotel to my family and friends that will be travelling in the area.
2025-05-30
Mara and Frederico both took great care of us as we ate and drank and people watched out front. The entire staff treated us as special guests. Thank you
2025-05-30
Thank you for the nice stay! The lady at reception was very helpful.
2025-05-29
Lovely stay!
2025-05-29
We absolutely loved our stay! 9 years ago we got married at Villa Carlotta and we stayed at Hotel Bellagio then but had a lot of dinners and drinks at Du Lac restaurants and Roof Top (both the one who is downstairs and the one that is breakfast now). So the hotel is special for us because we have a lot of memories attached to both Du Lac and Bellagio hotel. We really enjoyed the renovations that have been made at the hotel and the rooms are absolutely gorgeous. The spa, the food and the very very kind staff was all amazing!
2025-05-28
Our whole experience was fantastic and we would love to visit again. Very clean everywhere, all staff were extremely friendly and hard working.
2025-05-29
-
2025-05-29
P
2025-05-29
X
2025-05-28
The staff was very good and kind and helpful. The room was nice and we enjoyed our stay.
2025-05-29
All good
2025-05-28
The clean, comfortable rooms and excellent breakfast made for an enjoyable trip. Thank you.
2025-05-28
Very good hotel and services.
2025-05-27
It was perfect
2025-05-27
Thank you for another wonderful stay at Hotel du Lac. We very much appreciate your kindness.
2025-05-27
The service and all of the staff were lovely. They made sure our questions were answered and we had everything we needed at all times. The breakfast was delightful and looking out at the beautiful views was amazing. Also, a huge thank you for surprising use with the Champagne to celebrate our anniversary!
2025-05-27
We absolutely loved Hotel du Lac and will recommend it to anyone who travels to Bellagio. Chiara was especially wonderful!
2025-05-27
The hotel was lovely. It had a great location right on the lake, steps from the ferry terminal. Our room was spacious, comfortable and clean. The staff was very friendly and helpful. The breakfast buffet was superb; great choice of food in a beautiful setting overlooking the lake.
2025-05-26
The concierge was super helpful and nice!
2025-05-27
No comments
2025-05-27
Everything was great and we appreciate you going up to get the car for us on our last day. I had a massage and she was very good.
2025-05-27
We had a wonderful experience at The Hotel du Lac and hope to come back soon.
2025-05-26
All the front staff especially the one who called me a taxi from Como
2025-05-26
Amazing through booking process, finding me a room for an additional night... the whole family is delightful!!
2025-05-26
-
2025-05-25
Very nice rooms, great service and care. The staff was very accommodating. Wonderful experience.
2025-05-25
Thank you. We will recommend your hotel to others.
2025-05-26
We loved this hotel. Our room was very comfortable and clean. We had a lovely balcony overlooking Lake Como. The staff was very friendly and hospitable. Breakfast was fantastic on all levels. Beautiful breakfast room.
2025-05-26
Hotel Du Lac is the standard others should mirror.
2025-05-24
A wonderfully warm welcome from Sara in reception on our arrival and thanks to Graciana and all the reception staff for their support and assistance during our stay.Equally good service and rapport from the breakfast team with a terrific buffet spread way better than last year. We enjoyed the outside bar area and again the staff were all very engaging and friendly with the added bonus of the rooftop bar on two evenings when the weather permitted us to enjoy some great service and lovely cocktails.
2025-05-25
I have to say that Gloria and Marina were so wonderful to us when we came for lunch on Saturday. I had booked a table but had to email to change the booking. Gloria replied so quickly and with such thoughtfulness that we had no worries at all and knew a table would be ready for us. She was so genuine and welcoming when we arrived it felt really special. Marina looked after us at the table, she was just delightful! She looked after us so well and even arranged for a candle for my father's dessert as it was his birthday. They both made our visit so special! I had booked the table after visiting your bistro 6 years ago and having a great experience. We will be back! Thank you!
2025-05-25
Excellent
2025-05-25
Thanks
2025-05-25
All staff members were great
2025-05-24
Thanks
2025-05-24
Wi-Fi great
2025-05-23
All was wonderful. Thank-you.
2025-05-24
Reception staff were friendly and very helpful. The young lady who helped us book a reservation at Punto was brilliant
2025-05-24
My sister and I can't stop talking about what a wonderful hotel Hotel Du Lac is. All the staff were super helpful and always with a smile. The use of the spa was an extra bonus and so nice and clean. Always someone with a smile at the front desk to answer all of our questions. Also, the placement of the electrical outlets was appreciated. Thank you!
2025-05-23
A big thank you to everyone who made our stay the very best experience. Just thinking about how wonderful our vacation in Bellagio was, brings joy to my heart. You have a remarkable hotel and staff.
2025-05-24
Great front desk
2025-05-23
The entire staff was outstanding! Everyone was so helpful and friendly, answering questions and giving recommendations and directions. Hotel du Lac has a very comfortable and welcoming atmosphere. The spa is a great feature. A special thanks to Graciano at the front desk who always had a smile, Judith and Donag at breakfast who happily accommodated my sister's gluten allergy and Fernanda who went above and beyond, always smiling. I will definitely recommend Hotel du Lac to my friends. Thank you for a great experience!
2025-05-23
All staff were extremely helpful and welcoming throughout the hotel. The lady on Main Reception was particularly friendly and made a reservation for us at La Punta. We will most definitely return.
2025-05-24
Good
2025-05-22
Great,
2025-05-22
The Hotel Du Lac in Bellagio is a dream. The beauty, attention to detail, friendliness and helpfulness of every member of the staff, and location are unparalleled. The views are equally extraordinary. It is the best place to stay in Lake Como! Great value. The rooftop bar is the best! Thank you all for making our visit so special.
2025-05-22
We had a wonderful 3 nights at Hotel du Lac. All the staff were helpful and pleasant.
2025-05-23
Could not have chosen a more magical place. Stunning views, location and staff was amazing.
2025-05-23
Thank you to the wonderful hotel staff that made our families stay there so memorable! Everyone was so accommodating and helpful. Such a beautiful hotel with the best rooftop bar! Thank you all so much!
2025-05-22
Ideal location to stay. Staff was wonderful. Food was very good. All and all a wonderful experience!
2025-05-21
Great hotel, staff very helpful, and communication prior to and after stay EXCELLENT
2025-05-22
Thanks
2025-05-22
Service staff was very helpful and can’t think of one issue.
2025-05-20
We were VERY pleased with everything about our stay at Hotel Du Lac. If we return to Bellagio, it will be the first place we will look to stay, and we will gladly recommend it to anyone we know who plan to travel to Bellagio.
2025-05-20
The staff was very helpful and friendly.
2025-05-20
Everything was incredible! We will definitely be back soon.
2025-05-21
The hotel staff - front desk, housekeeping, breakfast room were fabulous. Knowledgeable, friendly and cheerful. The rooms were well appointed with excellent bedding. Bathrooms were wonderful. I wish you would include hair conditioner in the rooms (I got it from the spa.) The spa was a treat as was the rooftop bar.
2025-05-21
Friendly and helpful staff from front desk to wait staff to room staff. Definitely a Hotel I would happily recommend to anyone travelling to Bellagio!
2025-05-21
Merci pour l’accueil et la disponibilité. Personnel toujours attentif depuis notre demande de renseignements par téléphone lors de notre recherche d’hotel et pendant tout notre séjour. Nous avons également apprécié le sourire des membres du personnel.
2025-05-19
Sara (?) at the front seat was extremely helpful and very friendly at every interaction. She was excellent.
2025-05-20
We spent four lovely, memorable nights staying at Hotel Du Lac. Our room was delightful. The staff were very friendly and helpful and went out of their way to make our stay as pleasant as possible. The breakfast was lovely and having the view over the lake was a bonus. We plan on returning to Bellagio and Hotel Du Lac will be our first choice. Thank you.
2025-05-20
Service as expected
2025-05-20
We had a lovely stay. The spa was wonderfully relaxing. The rooftop bar was a highlight for us. We enjoyed our breakfast each morning. Our room was perfect - clean, well equipped and comfortable. We hope to return.
2025-05-20
We had a wonderful stay. We have recommended to a few friends for future travel.
2025-05-20
We had a wonderful time at the hotel. Everything was great. The staff could not be more friendly, kind, capable and amazing. It was a very memorable stay.
2025-05-19
Staff professional, and very helpful. Mattress very very comfortable. Rooftop bar had amazing drinks and view.. breakfast buffet was absolutely delicious with huge selection of everything. Convenient across from ferry..
2025-05-19
c’était un merveilleux séjour dans cet hôtel, le personnel était à nos petits soins, d’une gentillesse inouïe, les lieux sont très bien entretenus et magnifiques, ils proposent de belles prestations, on ne peut qu’y passer d’excellents moments
2025-05-20
Séjour fantastique +++ !
2025-05-20
The staff were very helpful and friendly. We were walked to our room and shown how to use everything. Breakfast was delicious.! Big assortment of food. We loved the rooftop bar.. View was amazing.
2025-05-20
Great food, service, friendliness. Loved rooftop bar.
2025-05-20
Wonderful stay
2025-05-20
Merci
2025-05-19
Thanks
2025-05-18
Thank you very much🌹
2025-05-18
Desk staff is topnotch!
2025-05-18
Menu was ok but better pasta selections would be nice. Servers could check more often to refresh drinks.
2025-05-19
Reception staff so helpful
2025-05-18
We had an exceptional stay at Hotel Du Lac, we felt as if we were family and all our needs met above and beyond. Our stay in room 2 was perfection! Thank you for such an incredible stay. Sara was so helpful, the wine corking and ice bucket might have caused a stir but made for a memorable moment. The coffee and ice cream room service was pure joy. The spa, a great respite from long travels and sunset at the rooftop, magical. You have a gift with hospitality and we were honored to have had such a wonderful experience.
2025-05-17
We had a fabulous stay at the beautiful Hotel De Lac everything was perfect, the location amazing and the views spectacular, we had the most charming balcony on the side of the hotel, which we thoroughly enjoyed sitting on and people watching, our only negative comment is on our last night there was a singer which was lovely but then the disco came on which had it been not as loud we would not have minded but it was so loud, we are not miserable people we love music and people having fun, but the noise levels from the disco did make it uncomfortable for us to sit on the balcony on our last night, if the volume was just turned down a little it would have been fine. Apart from the noise levels of the disco everything else was absolutely perfect, thank you for a lovely stay in your beautiful hotel in the amazing Bellagio
2025-05-18
very attentive to guests
2025-05-18
Really enjoyed my stay and staff were fantastic
2025-05-17
Merci c'était un super séjour dans votre hôtel, tout était parfait
2025-05-18
la moza nos recomendó unos platos riquísimos Congratulazioni, bella ragazza argentina
2025-05-18
We were very happy with the whole experience and the hands on approach of the staff and especially Baba
2025-05-16
Everyone was very friendly
2025-05-17
I called down to the reception about a problem I was having with room temperature settings and someone came up right away and answered my questions and got us set up to our satisfaction. Thanks!😃
2025-05-16
Overall great stay 1. Not having streaming services on TV is really inexcusable. 2. Getting ice from the disgruntled bartenders was an extreme hassle. 3. The king size bed had a large gap. It sure have a topper mattress on it so you don’t feel the whole 4. More hand sanitizer locations. One next to elevator on Floor 0 was missing the entire time 5. Breakfast area should have signs about using utensils and new plates each time. Some men put their hands in the granola and put it in their mouths even when there was a spoon in it
2025-05-16
Courtesy, responsiveness and welcoming attitude of staff are exceptional and commendable. Keep up the great work!! Even housekeeping staff are courteous.
2025-05-17
Just a fantastic hotel to stay and enjoy Lake Como.
2025-05-16
All services provided were highly satisfactory. Our stay was enjoyable in every respect and I would gladly recommend to friends and prospective visitors to Lake Como
2025-05-16
Front desk staff was super polite and accommodating. The breakfast spread was both very high quality and had a great variety. Also, the spa was fantastic! Best one in Como.
2025-05-17
excellent hotel and staff
2025-05-17
Lovely hotel - would recommend to others .
2025-05-17
We had a lovely stay beautiful hotel and room
2025-05-17
Loved your hotel so much. The staff was so kind. We always felt safe and at home. I wish we could of stayed longer. The food was delicious, both the breakfast and at the restaurant.
2025-05-17
We thoroughly enjoyed our stay at Hotel du Lac. Bellagio. The staff is courteous, helpful, knowledgeable and friendly. The breakfast buffet is truly the best we’ve ever experienced and the staff were amazing. We will recommend your property to anyone we know planning a trip to Bellagio.
2025-05-17
The Hotel was beautifully situated on the banks of Lake Como food was very good and of a high standard rooms were kept clean and tidy by the wonderful staff. There was even a uk socket and usb charging points. Bellaggio was pretty with plenty to do and the ferry service was regular with trips to the other towns on the lake.
2025-05-17
L'hotel è pulitissimo e lo è anche il personale.
2025-05-16
Enjoyed our stay
2025-05-15
Fabulous hotel in a magical village!
2025-05-16
Vraiment parfait. Nous avons particulièrement apprécié la gentillesse de l’accueil et la possibilité de parking.
2025-05-16
Tout était parfait, en particulier, un accueil personnalisé très sympathique Voilà il manquerait simplement quelqu’un pour porter les bagages de la voiture à l’hôtel
2025-05-14
The best- sending clients here for years Tuscany Tours INc
2025-05-14
Our stay was wonderful. The staff could not have been more friendly and helpful. The location of the hotel is very convenient to everything, especially the ferry terminal. I would recommend this hotel to anyone visiting Bellagio. We will be back!
2025-05-15
Our recent stay at Hotel Du Lac in Bellagio was nothing short of magical. Nestled in the heart of Bellagio, this charming, family-run hotel offers unparalleled views of Lake Como. From the moment we arrived, we were greeted with warmth and genuine hospitality by the staff. Hotel Du Lac's prime location allowed us to easily access nearby shops, restaurants, and the ferry terminal, making it an ideal base for discovering the wonders of Lake Como.
2025-05-15
Excellent!!! I would love to stay again.
2025-05-15
A great stay experience!
2025-05-15
Our visit exceeded my expectations. Hotel is in a great location and staff went above and beyond to ensure our stay was memorable. They were very informative and helped with arrangements as needed. we would definitely come back to Bellagio and stay at Hotel Du Lac.
2025-05-15
Well appointed clean comfortable hotel. Great location. Excellent staff. Beautiful breakfast area with view of the lake.
2025-05-15
Hotel DuLac is immaculate, beautiful & the staff is kind, professional & knowledgeable. Our stay was wonderful. Every request was met and actually beyond our expectations. The staff was so attentive to every detail and we would highly recommend Hotel DuLac.
2025-05-15
Great hotel! Excellent location. Would highly recommend to friends.
2025-05-13
Everyone was great! Sarah was exceptional.
2025-05-14
The hotel overall was wonderful. Our only concern was that for a week’s stay on a half board basis the restaurant menu at dinner was limited in variety . An offer was made to arrange something different if pte ordered in advance but this did not materialise.
2025-05-14
The receptionist, Christian, (?spelling) deserves a special mention for his kindness and consideration.
2025-05-14
Fantastic stay. The family/owners were so warm and friendly. Hotel du Lac was the highlight of our vacation. Bravo!!!
2025-05-14
The front desk staff were knowledgeable and helped us with understanding the ferry schedules and obtaining a taxi to Milan! Highest level of service and friendliness!
2025-05-13
Front desk staff, both male and female (did not ask their names) were awesome 👏🏻 They both were so very patient in helping us understand ferry schedules & recommending best options
2025-05-14
Clarissa was very helpful in providing ideas for sightseeing. Grazie Mille
2025-05-14
We loved our stay-everyone was very friendly and helpful from the reception to the breakfast staff to any staff encountered while walking the halls. Location was perfection and appreciated the spa services and the exceptional rooftop bar. Honestly, can’t think of anything that can be improved upon.
2025-05-12
Thanks to the reception staff for their friendly welcome every time I came in, breakfast staff for remembering how I have my coffee and delivering it so quickly. And my room and balcony were perfect - exactly what I was looking for!
2025-05-12
Very nice hotel and staff service are impeccable - the breakfast buffet quality and the lake views are top notch, we will be back again for sure
2025-05-12
Beautiful hotel and service
2025-05-13
HVAC comment. Unfortunately unable to adjust the coolness of the room given the time of year. As a commercial architect I understand the limitations of either heating or cooling, however it is unfortunate that it’s not possible to sleep cold as one is accustomed to, particularly while spending over $500+ per night.
2025-05-13
This is a superbly run privately owned hotel. The high quality of the service throughout the hotel reflects these high standards.
2025-05-13
An absolutely wonderful stay. Perfect in every way.
2025-05-11
We had a great stay. The hotel exceeded expectations.
2025-05-11
Chiara at reception was exceptional. So warm welcoming and very clear with instructions esp about parking. Also being so welcoming with our dog. And the great service at the rooftop bar. Thank you so much for An amazing weekend!
2025-05-11
Grazie la camera era molto bella
2025-05-12
Loved our time at Hotel du Lac celebrating our 25th anniversary May 2025. Everything was perfect with the added Spa area and the rooftop bar cannot fault anything. Would definitely recommend and lastly the hotel reception staff were exceptional, very helpful in every aspect.
2025-05-12
A very nice hotel and would recommend to my friends.
2025-05-12
The lady at the front desk (forgot her name) is super friendly! Nice gesture for my hubby’s birthday. Enjoyed our stay there, convenient location, yummy breakfast!
2025-05-11
Family owned and the owner was very helpful when we left our passports behind in the safe. He made sure to have them delivered to our next location
2025-05-11
thanks
2025-05-10
Everything was great
2025-05-10
2.5 years before, my wife broke her leg and you allowed a late cancellation, thank you. Really enjoyed our stay, staff and room were great, Gracie Mille!
2025-05-10
Overall nice hotel
2025-05-10
Lovely hotel and room. Would recommend to family and friends
2025-05-10
Service, food and accommodations were amazing!
2025-05-10
Wonderful hotel and location. Would highly recommend!!
2025-05-09
The service, staff and accommodations were wonderful. My only complaint is that we could not stay longer.
2025-05-09
Très bel etablissement, bien situé L'equipe est professionnelle et accueillante
2025-05-09
The food quality I experienced was stellar.
2025-05-09
Wonderful staff!!
2025-05-09
The room, stay, staff and amenities were outstanding! The adjacent bar was a little chaotic in the service… though the setting and bar itself was great.
2025-05-08
Fabulous
2025-05-08
Lovely stay
2025-05-08
Thx
2025-05-07
Check in person is delightful. Always helpful and cheerful. Breakfast buffet was very good.
2025-05-07
Very friendly staff that made our stay pleasant
2025-05-07
Federico and front desk staff were exceptional.
2025-05-07
Got married in the area and really enjoyed my stay at the hotel. Everything was super clean and all the staff were extremely nice. It was a pleasant stay during my couple night trip, and can’t recommend this hotel enough.
2025-05-07
Beautiful clean hotel with a wonderful breakfast!
2025-05-07
A recepción
2025-05-06
Felicitaciones a Carolina que siempre fue amable con nosotros, siempre con una sonrisa .
2025-05-05
Thank you to the whole team and Sara thank you for arranging taxis to and from the airport
2025-05-05
We enjoyed our trip and would return.
2025-05-06
Most Beautiful , Comfortable hotel with great Breakfast & Professional, Friendly, Helpful Caring Staff.
2025-05-05
Loved it. Would stay there again.
2025-05-05
Spa was super nice! Reception was wonderful!
2025-05-06
Hotel is lovely food good a nice variety of choice. Staff helpful and kind .
2025-05-04
A wonderful stay at a lovely hotel in a great locale
2025-05-04
Amazing ! Thank you so much! Especially Danny and the two ladies- one at the reception and the other upstairs on the terrace!
2025-05-04
Thank you so much! This was a trip of a lifetime!
2025-05-04
Breakfast options and taste was amazing!
2025-05-05
Amazing! You guys set the standard. Loved our stay! Thank you so much for having this so dialed in for us guests.
2025-05-05
I thought this was a three-star hotel, but my experience was five-star!
2025-05-05
Many thanks for a lovely visit!
2025-05-05
Wonderful hotel. Fabulous staff. Everyone was extremely friendly and helpful. Had a marvelous stay!
2025-05-05
Overall very nice!
2025-05-05
Our room was cleaned twice a day
2025-05-05
.
2025-05-04
Un grand merci pour votre accueil et la qualité des services offerts
2025-05-03
.
2025-05-03
We were very impressed with the helpfulness of the staff and the lovely room we stayed in. The breakfast was also exceptional! Thank you for making us feel very welcome and taken care of.
2025-05-02
The staff was excellent. The we’re responsive from the day of booking. Makes the trip more relaxing.
2025-05-02
Everything was perfect. Will definitely recommend!
2025-05-02
Enjoyed our stay. Staff was outstanding. Would return in a heartbeat! Thanks.
2025-05-03
None really enjoyed our stay we will be back!
2025-05-01
All around the staff was quite helpful and friendly. Every staff member we encountered were both kind, courteous and greeted us with warm welcoming smiles. Thank you for our stay!
2025-05-02
This hotel made our vacation a beautiful memory!
2025-05-01
Thank you for allowing us to spend our honeymoon with you! We had a lovely stay!
2025-05-01
We had an incredible stay at the Hotel Du Lac. The room was very spacious and clean overlooking Lake Como with magnificent views of the lake upon awakening in the morning and beautiful sunsets at night. The breakfast area was a beautiful room looking out at the lake with the most delicious selection of breads and pastries along with your typical breakfast items. We had dinner on our last evening at the hotel and the food and service was terrific. I loved how the ownership took advantage of utilizing the roof top bar 2 hours every evening to watch a magnificent sunset and get a chance to meet and greet other vacationers staying at the hotel. The staff was top shelf in every aspect regarding meeting any need or request. The young lady in the front office at check in and throughout our stay could not have been more wonderful. We utilized her recommendations on many occasions from restaurants to bike rentals and to sightseeing journeys!!! Luca and his son Danielo help create the personalized touch that separates Hotel Du Lac from the larger hotels on the lake!! Can’t wait to return!! *****
2025-05-02
Everything about the hotel was a top 10
2025-05-01
Our visit was amazing. Staff are so kind and courteous. Hotel is beautiful! Wonderful location! Roof top bar was so beautiful!
2025-05-01
Thank for everything. Staff the of the best
2025-05-01
Very nice and professional staff, with welcoming personalities.
2025-04-30
Beautiful appointments and decore - professional and courteous staff. Amazing 3 nights. We look forward to returning. Thank you.
2025-05-01
Staff at the front desk was always helpful. Dad and sons give the hotel a personal touch. Loved the spacious, updated rooms. Good breakfast and great rooftop bar.
2025-04-30
Abbiamo molto apprezzato la reception con chech in and out velocissimo. Inoltre lanstanza che ci 2 stata assegnata aveva deinproblemi e ci è stata cambiata subito con una migliore e senza diffeeenza di prezzo. Molto apprezzabile anche i consigline la cortesia di una cameriera nella colazione che ci ha suggerito di assaggiare determinate pietanze.
2025-05-01
We liked it very much, especially the location and staff.
2025-05-01
Tres nien
2025-05-01
Thank you for such a wonderful stay - the room was lovely, clean and well kept and all staff were helpful and friendly. We really appreciated the wine and card to celebrate our Honeymoon. Also being able to take pastries away from breakfast was a really nice touch and treat. Brilliant location to explore Lake Como. We would stay here again.
2025-04-29
A beautiful hotel, we loved our stay with you. The room was great, and the view just stunning! All staff were extremely helpful, thank you. The spa is perfection and a lovely addition to the hotel.
2025-04-30
Everything was wonderful during our first visit to Bellagio. We enjoyed it so much that we plan to return one day. Thank you all for making our stay so memorable.
2025-04-30
Le Top ! 👌
2025-04-30
The gentlemen who checked my cousin and myself in, Garciano, was great! He was personable and helpful while maintaining a gracious and professional demeanor. All the staff that we encountered from food and beverage to housekeeping were very kind and professional. We will definitely come back and stay at Hotel Du Lac.
2025-04-29
Complimenti per l’organizzazione
2025-04-29
Thank you so much for the gift of champagne for our anniversary! 🙏🏻
2025-04-29
Front desk staff during the day were great. Guy that worked at 7am morning we left would not even try to help wife with luggage even after having been ask to by tour guide!
2025-04-28
Super
2025-04-28
None
2025-04-28
Absolutely fabulous hotel in a wonderful location. The staff is helpful and friendly. We had a delightful stay.
2025-04-28
The hotel and staff were wonderful.
2025-04-28
Danke an die super netten RezeptionsmitarbeiterInnen.
2025-04-27
The only thing to maybe to explain better that to get to the hotel by car you need to pass through a very stressful street full of people twice as to park the car you need to go through that street again.
2025-04-27
I cannot thank the hotel team and staff enough for the excellent reception they gave myself and my fiancé. Every aspect of our stay was handled with diligence and care. I proposed to my now fiancé in Bellagio, and the team at the hotel, Daniel most of all, helped facilitate an incredible experience I will never forget their kindness and generosity. I will be returning soon and hope that anyone who goes to Lake Como stays at this hotel.
2025-04-27
Wonderful stay at your hotel. Everything was just perfect! Deserved more than 3*. Thank you so much!
2025-04-26
Everyone we encountered was very courteous, kind and helpful. Service with a smile. We love this hotel and would recommend to all of our friends.
2025-04-26
Esperienza sicuramente positiva. Personale competente, ambiente accogliente e ottima la colazione.
2025-04-26
Mille Grazie 🙏
2025-04-26
Thank you
2025-04-26
Staff were charming and helpful! Loved the rooftop bar space 😎
2025-04-26
We had a wonderful stay at Hotel Du Lac! Everyone, everything was perfect! We loved the everything and have no complaints only compliments!! The staff is hard working and courteous.
2025-04-27
Thank you so much. My wife and I came for my birthday and it was brilliant. We'd definitely come again in the future.
2025-04-27
We loved the hotel. then staff was accommodating and helpful.
2025-04-25
Parfait et emplacement génial !!!
2025-04-25
Tutto bene
2025-04-26
The entire staff was excellent
2025-04-24
The staff were ALWAYS friendly and helpful
2025-04-24
Thanks for having us, the hotel and staff were wonderful
2025-04-24
-
2025-04-25
Our stay was very nice at this hotel. Thank you very much!
2025-04-25
You guys made our stay super fun. The junior suite was fantastic for us and the multiple windows were so amazing. The breakfast was fantastic!
2025-04-24
We had absolutely wonderful time at your hotel. From the moment we entered the building we felt well taken care of by the staff. The view from our room was stunning and it was very quiet despite the central location. Wellness center was a lovely addition after the day of sightseeing and the view from the terrace marvellous. We had an amazing time!
2025-04-23
Excelente calidad y atencion
2025-04-23
Perfect hotel and stay! THANK YOUUUUU! The soa was amazing! Gratiano and the ladies at the front were wonderful! Thank you for the help with the train and everything!
2025-04-23
Everyone was lovely and helpful!
2025-04-24
Todo perfecto
2025-04-23
Thank you for making our 20 year Anniversary memorable! No better place to spend it than with you all.
2025-04-23
Fantastic property and we really enjoyed our stay!
2025-04-24
Hermoso lugar. Hermosa gente y muy amables. Gracias por todo.
2025-04-24
Lo staff è stato molto disponibile e cortese. La struttura è accogliente.
2025-04-23
Great time. Fabulous property on an exquisite lake. Already talking of coming back.
2025-04-23
Siamo stati molto bene e vi ringraziamo
2025-04-22
grazie x tutti, sicuramente torneremo!
2025-04-22
Wir haben unseren Urlaub in ihrem wunderschönen und geschmackvollen eingerichtet Hotel genossen. Vielen Dank dem ganzen Team, wir kommen gerne wieder.
2025-04-22
Wonderful stay!
2025-04-22
A great friendly staff with helpful advice.
2025-04-22
Thank you once again for an amazing stay - your hotel is simply the best on Lake Como!
2025-04-22
It was my first time in Lago di Como and I would like to thank you all for the wonderful stay. xoxo, Fabio Gomes.
2025-04-22
Sehr freundliches hilfsbereites Personal
2025-04-21
The whole team were so lovely! We really enjoyed our stay
2025-04-20
Staff were very helpful with questions, bar area was great and the most popular spot to be. Particularly enjoyed the little smarties as a bar snack!
2025-04-21
Great Staff. Family ideal
2025-04-21
We had a lovely stay! The spa is wonderful. The views from the breakfast room are impeccable.
2025-04-21
Great stay
2025-04-20
We enjoyed our stay at your hotel it was everything we hoped for and more.
2025-04-19
It is excellent hotel! Very attentive receptionists. Exceptionally kind staff at breakfast.
2025-04-20
We loved the Hotel du Lac! You made our stay unforgettable and amazing!
2025-04-20
Personnel au petit soin
2025-04-19
The staff is very friendly and helpful. The location of the hotel is fantastic. The breakfast room is also very nice.
2025-04-19
Everyone who works at the Hotel was so helpful and kind!!! We loved the breakfast and the view and had a wonderful stay!
2025-04-19
We loved our stay! Everything was perfect!
2025-04-19
Lovely hotel, we got great stay thanks to Mr Matta very friendly and he help up to plan out trip and great assistant from him.
2025-04-19
Breakfast was very good. It had variety of options and very well prepared. Staff were very respectful and friendly!
2025-04-19
Special mention to Frederico who provided us with excellent service as dinner guests and again when I requested Sambuca as an after dinner drink another night - he showed the new bartender where to find it - much appreciated!
2025-04-19
The breakfast and the patisserie were fantastic. The reception was very welcome and professional. Enjoyable hotel
2025-04-18
Tous était en absolument parfait … merci
2025-04-17
À very very good expérience, even for the spa . we will recommend , perfect service , perfect accommodation , perfect breakfast , perfect restaurant , perfect stay and kindness of everybody ! Many thanks !
2025-04-18
The staff was wonderful The staff at the front desk were always so friendly and helpful. It felt very comfortable talking with them. Like a family atmosphere. We loved our stay with you !
2025-04-18
My cousin and I enjoyed 5 nights here. Aside from the nonstop rain and lack of sunshine, we had a PERFECT stay. We LOVE this wonderful, family-run hotel. Everyone is so kind, and helpful. The common area was recently updated and we really utilized it alot. The breakfast was wonderful with AMAZING views. The bedrooms were as comfy as home. Truly, highly recommend!! Perfect in every way
2025-04-17
We greatly enjoyed our stay at Hotel du Lac. From our arrival to our departure everyone and everything about our stay exceeded our expectations. The hotel amenities are top notch and the staff was friendly, helpful and welcoming. We will recommend Hotel du Lac to anyone we know traveling to the Lake Como region. Thank you for your hospitality. Russ and Janet
2025-04-18
.
2025-04-17
We had a wonderful time thanks to the staff, service and new friends.
2025-04-17
I don't have
2025-04-17
Hotel was Great itself
2025-04-17
Very nice hotel in a stunning location
2025-04-17
Amazing location arguably the best in bellagio. Possibly the comfiest hotel bed EVER. Sadly the weather did not play ball but we still had a wonderful time
2025-04-16
Lovely hotel in a stunning location would recommend
2025-04-16
Thank you for a wonderful stay in your fabulous hotel. We will be back.
2025-04-15
All staff were great. Really friendly welcome and checkout. Spa was great. Lovely breakfast and location for it.
2025-04-16
One of the great values of Bellagio. Modern, but not changing where not necessary. Please move on.
2025-04-16
Everyone was amazingly friendly
2025-04-15
si può sempre migliorare, ma non ne trovo la motivazione
2025-04-14
The staff were helpful and polite
2025-04-14
Management and staff responded well to failure of the bathroom lock. Almond milk options were fantastic. The whole stay was lovely with friendly and courteous staff, exceptional facilities and superb food and drink. The Leoni family were friendly and welcoming. It was a very memorable stay and we will definitely return.
2025-04-14
The stickers to hang the clothes are not good (don’t worry, we won’t steal them 😁). Otherwise everything else was PERFECT ❤️
2025-04-15
Location is very good.
2025-04-14
Your staff is very helpful ! We had wonderful experience staying at Du Lac!
2025-04-16
It was great
2025-04-15
The lake view was serene!! The room and hotel lobby were beautiful and clean. The staff was extremely friendly and accommodating.
2025-04-15
We loved our stay
2025-04-15
Mr Giamluca was very helpful. He explained the ferry lines we needed to use to visit three close islands. Whenever we had a question, the staff member at reception was always able to help us. Great team! Having umbrellas for guest use was very helpful, as well as thoughtful. We would highly recommend this hotel.
2025-04-14
Excellent Stay
2025-04-14
Bravo ! Super hôtel ! Je vais le recommander vivement à mes amis. Merci pour ce beau séjour !
2025-04-14
Super Hotel, beste Lage und sehr nettes Personal
2025-04-13
Graziano is great.
2025-04-13
Alles super bis auf die auswahl im Restaurant
2025-04-12
Loved the hotel and staff , being their five nights we hoped for possibly a different breakfast menu one day but it was still good. Loved the coffee . Beautiful room and view . Enjoyed my massage and spa visit . Great location to ferries
2025-04-12
Grazie a tutto
2025-04-13
Thanks
2025-04-13
.
2025-04-13
O
2025-04-13
Dziękujemy za bardzo milą rodzinną atmosfer.
2025-04-13
Atención del personal de recepción y desayuno así como de camaristas muy profesional pero sobretodo muy amables todos, excelente y exquisitas instalaciones.
2025-04-12
Thanks for wonderful stay. Hotel, staff and room were great.
2025-04-11
We hope to come back some day!
2025-04-11
Thanks for all the services, it was amazing
2025-04-11
Nous avons un super moment de dans votre hôtel Au top de l’accueil du personnel à l’écoute et très sympathique Chambre très jolie et impeccable tout à été parfait et vue sur le lac grandiose 🤩
2025-04-11
Chambre spacieuse et joliment décorée. Avec une vue splendide sur le lac Personnel très serviable et souriant Petit déjeuner copieux et varié Nous sommes ravis de notre séjour
2025-04-11
It would be very nice if you offered fresh made eggs as an option on the buffet breakfast. The eggs in the sterno were often cold and runny.
2025-04-12
Loved hotel, great location. Croissants were awesome.
2025-04-11
All staff from check in staff to the cleaning room staff
2025-04-11
Great memories !!
2025-04-12
Wonderful stay only complaint was we was only staying for one night ! next time we will be here for a few days.
2025-04-11
Everything was great
2025-04-10
A wonderful hotel in the perfect location ; the staff offered great service and always with a smile
2025-04-11
THANKS! FOR A GOOD TIME.
2025-04-11
Great hotel
2025-04-11
Loved Hotel du Lac. It was everything we hoped for. Have absolutely no complaints and enjoyed every moment of our stay
2025-04-10
We had a wonderful time staying at the Hotel Du Luc the rooms were amazing and the entire staff were very friendly and welcoming The location was very convenient and a great place to sit outside for drinks Thank you for your great hospitality
2025-04-10
My wife and I were very happy to stay a week at your beautiful hotel. It has a location which cannot be improved in any way - the best possible place in Bellagio. The staff at the front desk are very friendly, we appreciated our always pleasant conversations and getting guidance. Sara was invariably smiling and kind. Breakfast was good, the room cleaning was spotless.
2025-04-10
Totally enjoyed Hotel du Lac 100%. The hotel was in a perfect spot on the lake with gorgeous scenery! We would highly recommend to anyone wishing to explore lake Como!!
2025-04-10
Personnel de la réception adorable Merci pour l’attention de la baignoire et la bouteille pour notre lune de miel
2025-04-09
We had a wonderful stay at the Hotel Du Lac Bellagio. Everyone was so attentive and welcoming. Your family made us feel special during our visit.
2025-04-09
Thank you for a wonderful stay. We appreciate that you were able to accommodate us to stay a few days longer. Your staff is very professional and helpful. We loved the location and the room was very comfortable.
2025-04-08
We had a wonderful stay. Chiara at the front desk was so incredibly helpful and we loved the views and treatment
2025-04-08
Fabulous
2025-04-09
Lovely hotel and staff were efficient, helpful and polite at all times
2025-04-08
Wonderful staff and amazing location
2025-04-08
We had an amazing stay at Hotel du Lac in Bellagio. We loved that it was family owned and that they were so attentive to our needs, and even just to chat with us.
2025-04-08
We enjoyed our stay.Thank you.
2025-04-09
Maybe it will help to advise guests to best take ferry instead of bus due to location. Attendant lady during check in and check out is super nice and always smiling.
2025-04-09
N.a
2025-04-09
Très satisfait de notre séjour. L’hôtel est remarquablement bien placé.
2025-04-08
I’d like to highly recommend this hotel! Every staff member was very helpful, polite and professional! We even had the owner get us coffee when we arrived! The room was perfect and you cannot put a price on the view, it was simply stunning! You cannot get a better hotel in Bellagio and we will be back as soon as we can!
2025-04-08
Clean room, friendly staff, amazing food!
2025-04-08
Evrithing ok! Staff very good!
2025-04-07
Thank you for such a wonderful stay! We really enjoyed your hotel, but the staff made it extra special.
2025-04-07
Fomos muito bem recebidas pela equipe da recepção. Todos muitos gentis e atenciosos com exceção do sr que fez nosso checkout (parece que era um segurança da noite - saímos às 8am). Esse senhor me avisou que eu tinha que pagar aproximadamente 250 euros, como não entendi o motivo desse valor pedi para ver antes de pagar a que se referia. Ele negou que eu visse antes de pagar. Solicitei pela segunda vez o descritivo do valor, ele foi grosseiro e se negou novamente (eu paguei sem saber o motivo!!). Minha filha consultou uma pessoa, muito gentil, que tinha acabado de chegar. Ela verificou que ele estava cobrando erroneamente coisas referente ao apto 8 e não do nosso apto que era o 18. (3 andar)
2025-04-07
We absolutely loved our stay at this hotel, and it made our time in Bellagio very enjoyable. We especially loved the rooftop terrace. Our room was beautiful too, and we enjoyed the balcony. All the staff were friendly and courteous. Would recommend this hotel to other travelers!
2025-04-06
We absolutely loved EVERYTHING about our stay at Du Lac - it was special from the moment we arrived - Danny, Kiko, Bubba and the entire team made us feel like special family visiting! Rooms were beautiful and clean, we loved the spa, everything we ate and drank amazing, location fantastic and always willing to go the extra mile. We wil definitely be back!
2025-04-06
Everything was just fine.
2025-04-05
The staff consistently exceeded our expectations. We felt like it was a family environment. The rooftop bar afforded amazing views. Loved the breakfast and the terrace it was served on. Incredible stay!
2025-04-05
Had the best stay, thank you.
2025-04-06
Staff excellent
2025-04-05
Tremendous staff in every area of facility
2025-04-04
You have a great aperol spritz! 😁
2025-04-04
X
2025-04-02
Thank you so much! We´ll come back to Bellagio and we will stay again at Hotel Du Lac. But plese, fix the wifi.
2025-04-03
All very good, except the wi-fi in the room.
2024-11-18
Siamo stati benissimo un grazie alle due sorelle Alessia e Mara molto professionali
2024-11-17
Everyone was cheerful and helpful. Your B/F was very helpful, especially Ganka (hope I got her name right). TQ for a lovely stay
2024-11-17
Thank you for the style and the atmosphere! The level!
2024-11-17
Camera bellissima e spaziosa, ci hanno fatto fare upgrade e junior suite. Una sorpresa davvero speciale ed inaspettata, molto apprezzata. La spa ben fornita e rilassante. Ottima posizione, in centro a Bellagio e davanti all’’imbarcadero per un’ottima vista lago quando fai colazione. Tutto perfetto, staff gentilissimo e disponibile.
2024-11-17
-
2024-11-17
Nice room and very good bed
2024-11-17
Our stay was fantastic. Mattieu (not sure of spelling) our server in the restaurant was exceptional. Truly enjoyed our stay.
2024-11-16
Très bel hôtel, magnifique chambre, vue incroyable Staff très serviables et aimables
2024-11-16
Nous sommes arrivés en plein brouillard 🌫️ et le lendemain le soleil était au rendez-vous ! Personnel très sympathique, chambre simple mais parfaite, on pense être dans un chalet ! Très bonne literie. Très belle découverte en ce qui concerne le dîner ! Parfait
2024-11-16
This Hotel is great . I will highly recommended to any one.
2024-11-15
Cheerful reception. Clean rooms
2024-11-15
Très bel hôtel
2024-11-16
Destable pulcritud. Hermoso edificio y ubicación.
2024-11-15
Everything good
2024-11-15
Lovely hotel
2024-11-13
I have stayed at Hotel Du Lac 4 times now and have been treated so well. This past visit I was given a free room upgrade and was so amazed at the beauty of this room. The staff are so helpful and kind!
2024-11-14
Absolutely the most wonderful hotel. Staff are extremely helpful and friendly. Cannot wait to cone back!
2024-11-14
We stayed during the last week the hotel was open for the 2024 season and we would never have known. All services were fully executed with exceptional attention to every detail. The spa is beautiful and provided a lovely escape on a chilly morning. Thank you for arranging my wonderful masseuse Stefania! Thank you for keeping the rooftop open to watch the sunrise and sunset! So breathtaking over stunning mountains and lakeshore.
2024-11-13
The room was great.
2024-11-13
Amazing staff and a beautiful hotel!
2024-11-13
.
2024-11-12
One of the best hotel experiences we have ever enjoyed. The property itself, our room, breakfast and especially Mateo, Barbara and everyone who assisted us during our stay. Thank you.
2024-11-11
We had never been in the Lake Como area previously. We are delighted at our choice of your hotel and hope to return. Outstanding staff and accomodations. What view from our room. Thank you
2024-11-11
La vue sur le lac est magnifique. La situation est parfaite.
2024-11-12
Le personnel est très professionnel, serviable : top!
2024-11-12
Séjour très agréable . Personnel très serviable .
2024-11-12
Très joli cadre pour le petit déjeuner.
2024-11-11
Amazing trip. Beautiful hotel. Thank you so much!
2024-11-11
.
2024-11-11
Tutti erano molto cordiali e molto disponibili. Era il mio secondo soggiorno nel vostro hotel. Il primo è stato nel 2012. Il tuo hotel era molto più bello dopo la ristrutturazione.
2024-11-10
The reception staff was really nice and helpful
2024-11-10
One of the best stays I have ever had
2024-11-09
Gracias por ia amabilidad de ofrecernos una botella de espumante para celebrar nuestro aniversario.
2024-11-10
Perfectly lovely stay!
2024-11-10
0
2024-11-10
This is one of the most beautiful hotels I’ve ever stayed in. Bravo and thank you.
2024-11-10
Everything was perfect!
2024-11-10
Situation de l'hôtel parfaite, accueil de la réception excellente, chambre très propre et confortable.
2024-11-09
All front desk staff was very nice and helpful, helped with ferry schedule etc and were able to store luggage after we checked out until our ferry departed.
2024-11-09
5 Stars!
2024-11-09
Great experience and loved the spa! Front desk and restaurant help were great!
2024-11-09
This is a beautiful hotel. So convenient to every thing. We enjoyed our visit!
2024-11-09
Great location!
2024-11-08
Fue una muy buena estadía. Lo único Malo fue el tiempo porque no hubo muchas actividades que hacer porque fue muy frío . Pero el hotel fue perfecta ubicación y en general todo fue muy bueno .
2024-11-07
Très bon rapport qualité-prix. Super emplacement, très belle vue sur le lac depuis le restaurant, chambre agréable, joli spa
2024-11-07
A great hotel. If we go back to Bellagio, we will stay here.
2024-11-07
Thank you for making my 50th birthday celebration one to remember. I couldn’t think of a better place to spend it.
2024-11-06
Front desk staff has been amazing & helpful helping us with figuring out ferries schedule, how to get to the other towns! Highly recommend this hotel, the view is spectacular and they had a complimentary bottle of Prosecco ready for us (celebrating our Anniversary) when we get into our room!! What a service! Love this hotel for its location (ferry is right in front of the hotel) & everything from their breakfast to their amazing daily housekeeping!! 😍
2024-11-06
Room was clean. Nice to be able to use the roof deck even though the bar was closed especially since we were lucky with good weather.
2024-11-05
N/a
2024-11-04
Thank you to the staff at hotel du lac. Especially Sara who personally remained in contact with me before and after checking in. The room I had came with a balcony and it over looked the lake. One of the best experiences I’ve had with a hotel. Thank you for making our honeymoon special
2024-11-04
Grazie a tutti
2024-11-04
Personale disponibile e gentile
2024-11-04
Parfait
2024-11-03
We had a wonderful stay at the hotel. Everyone one was professional and friendly. A great place and located ideally Thank you especially to Daniele, a most amazing person
2024-11-03
Super
2024-11-03
Had fun in the bar!
2024-11-03
Ok
2024-11-04
Great location, nice scenery, beautiful room
2024-11-04
All staff was exceptional including Senedu.
2024-11-04
Sweet bartender!
2024-11-02
Merci a vous Excellent séjour !!!
2024-11-02
Everything was wonderful for my one night stay! All the staff are helpful and kind. Thank you very much!
2024-11-03
felicitaciones
2024-11-02
Hotel was incredible. The staff was incredible. We could not have asked for a more lovely place to spend our engagement celebration. The staff made our visits spectacular and we would absolutely stay here or recommend this property to our friends.
2024-11-02
Size of rooms and cleanliness was greatly appreciated. Linens were very comfortable.
2024-11-01
My fiance and I had a wonderful stay at the Hotel Du Lac. The staff at the reception were extremely kind and we were blown away when we received an upgraded room after we let the staff know we were there celebrating our engagement. The balcony room overlooking the lake was stunning and was one of the key highlights of our trip! We would definitely recommend this hotel to family and friends for future trips and hope to return ourselves sometime soon.
2024-11-01
Grazie mille della vostra gentilezza e professionalità Daniele super. Hotel bellissimo
2024-11-02
Merci
2024-11-01
Merci pour ce beau séjour
2024-11-01
Nous avons passé un très agréable séjour dans ce joli petit hôtel. Tout était parfait! Le personnel charmant et sachant parler français, la chambre grande et propre sans aucun bruit autour, un petit déjeuner délicieux avec beaucoup de choix, un spa pour se détendre et un emplacement idéal en plein centre en face des ferries. Je recommande l’hôtel du lac!!
2024-11-02
Parfait !
2024-11-01
We would like to thank every one at Hotel Du Lac for making our stay confortable. special thanks to the owner - Father & son whom we met at the reception & giving us a fantastic room. Their special gesture made our trip more memorable The lady at the reception was helpful & gave us information which was helpful to explore the area more efficiently WE HAPPY. LOOK FORWARD TO VISIT AGAIN & STAY AT DU LAC
2024-11-01
Location and room were perfect, everyone was very helpful. We also loved Bailey. Would definitely come back.
2024-11-01
Hotel Staff are friendly and very helpful, even personally bring us to the room upon check in. Will definitely recommend to friends.
2024-10-31
Très bon accueil. Personnel très disponible et agreable
2024-11-01
Very nice hotel & service, best place & value for money
2024-10-31
We loved the hotel. The scrambled eggs at breakfast were not up to the standard of the other food offerings. The AC in the room took some time to figure out but the staff was very helpful.
2024-10-31
Wonderful visit / great staff / thank you for the private boat tour recommendation! It was perfect!!
2024-10-31
Not one suggestion, everything was flawless! Cheers
2024-10-31
Fantastic experience. Staff, food, customer service was outstanding.
2024-10-31
None
2024-10-31
Thank you to the staff for there kind and professional way! ⭐️⭐️⭐️⭐️⭐️
2024-10-30
Merci à tout le personnel de l’accueil et bravo pour le français Très bel établissement bien situé
2024-10-30
This hotel was one of the nicest hotels we've stayed in while traveling through Europe. Everything was outstanding and exceeded our expectations. We are looking forward to returning next year and will definately book at Hotel du Lac!
2024-10-30
Très bon séjour
2024-10-30
It has been a few years since staying here. Hotel du Lac is our most favorite hotel in Bellagio. The staff is courteous, knowledgeable and has a good sense of humor. Our room was perfect, being on the top floor with easy access to the balcony. I highly recommend the Hotel du Lac!!
2024-10-30
T
2024-10-30
Great location right off the ferry in beautiful Bellagio. Staff was great and the room was clean and well appointed. The breakfast was excellent The outdoor seating was ok but not as inviting as it's neighbors.
2024-10-30
Nice location
2024-10-30
Front desk was great
2024-10-30
We had a wonderful stay at your hotel. There was a problem with the closet that would not open, but it was taken care of shortly. Will be happy to recommend Hotel du Lac to friends or other travelers. The location cannot be beaten!
2024-10-29
Very happy with the service received,very friendly and helpful staff.Highly recommend.
2024-10-29
The room was great and everything about our stay was lovely. Perfect location. Great staff. Comfortable bed. Great bathroom. Would definitely recommend.
2024-10-30
Staff loverly
2024-10-28
Thank you for the stay
2024-10-29
I am glad I booked Your hotel, it is significantly better than 3 stars.( because usually I choose at least 4 or 5 stars). Especially I like a wonderful staff, cleanliness, good bath products, amazing view from balcony. Thank You very much for a good time I had. in Bellagio. I hope to come back.
2024-10-29
Loved our stay
2024-10-28
We had a great stay thanks.
2024-10-29
Fantastic hotel, minor adjustments but you can see it's a very well run hotel.
2024-10-28
Great view and very helpful staff
2024-10-27
Breakfast was lovely and the cute was amazing.
2024-10-28
Spa was wonderful.
2024-10-28
We love it here, such a convenient location, wonderful staff and the spa is a lovely addition especially when we visit out of season
2024-10-28
Beautiful hotel, rooftop terrace,breakfast terrace and great spa with sauna
2024-10-28
Lovely room. Good service!
2024-10-27
We had a wonderful time. We enjoyed a massage and the spa was wonderful. The staff went above and beyond during our stay
2024-10-27
Very courteous and professional staff
2024-10-26
Wonderful hotel, staff and location
2024-10-26
Very nice
2024-10-27
We had a wonderful stay. Thank you for everything.
2024-10-27
Your front desk people were wonderful. Helpful, kind and warm.
2024-10-27
We thoroughly enjoyed our time at Hotel Du Lac. The location could not be better and the roof garden is an amazing place to see sunsets over Lake Como. The front reception staff were more than accomodating. Our room was spacious and comfortable
2024-10-27
Kleiderhaken im Zimmer und vor allem im Bad fehlen
2024-10-26
Receptione , cameriera.
2024-10-27
Reception and house keeping staff were all amazing.
2024-10-26
Your hotel lobby is very beautiful and conveniently located near the ferry. The girls behind the desk helped us a lot, which we appreciated . The room was very nice. The bed was decent. However, it could’ve been a little more comfortable.
2024-10-26
I have been traveling to Italy for many years, and I’ve gathered countless wonderful memories. However, this recent trip was truly one of the most exceptional experiences I’ve had there. Upon arrival, we were warmly welcomed by a delightful staff member, at the reception desk. She greeted us with a warm, genuine smile that instantly made us feel at ease. Her kindness and professionalism shone through as she patiently guided us through the check-in process and explained the hotel’s amenities. The breakfast service staff were absolutely professional and kind, enhancing our mornings with their warm hospitality. One of the standout memories from our stay at Hotel Du Lac was the exceptional massage experience. The skilled, knowledgeable, and genuinely kind masseuse made it truly unforgettable. It was a fantastic experience that added a special touch to our visit. Please kindly pass along my sincere appreciation to the lady masseuse. I only wish I knew her name so I could thank her personally!
2024-10-26
One of the best hotels we have stayed at with reasonable prices - detailed cleanliness of the room and bathroom with pleasant aroma was very relaxing and satisfying for us.
2024-10-26
The room was nice and clean.
2024-10-26
Rooms very near and clean!
2024-10-25
We loved our stay at Hotel Du Lac. The staff on reception were very helpful and friendly. Our rooms was always cleaned beautifully. We loved our view and we even had a bottle of champagne on arrival in our room, as it was our honeymoon.
2024-10-24
Excellent hotel! clean and modern and perfect location. Kind and helpful staff, beautiful spa. We would definitely stay here again.
2024-10-25
The cake in the breakfast buffet was delicious. Breakfast room has a marvelous view. Bed was comfortable - I slept well. Room was cleaned well and cleaning lady was polite and professional. Man at reception was very very nice and welcoming.
2024-10-25
Overall very good
2024-10-24
Danke für die Aufmerksamkeit zum Geburtstag.
2024-10-25
Ha sido todo fantástico
2024-10-25
Foi permitido trocar o dia da minha reserva, sem ônus e prontamente.
2024-10-24
our stay was tremendous
2024-10-24
Exeptionnel!!!! Merci pour ce séjour si magique!
2024-10-24
The room was wonderful - fresh and spacious and well decorated. A wonderful welcome when we arrived at the hotel - very hospitable. Great roof top bar - so special to watch sunset across the lake Wonderful light breakfast room with sensational view of the lake.
2024-10-24
Wonderful hotel Keep up the good work.
2024-10-22
We had a very enjoyable stay. Grazie Mille
2024-10-23
Our stay with you was wonderful! Couldn’t have asked for more!
2024-10-22
Lovely hotel! Enjoyed our stay and would definately stay again if we are so lucky to visit Bellagio again!
2024-10-22
Wonderful hotel
2024-10-22
מלון במיקום מדהים. נקי.
2024-10-22
Amazing!
2024-10-23
Keep doing what you are doing. A fantastic stay punctuated by phenomenal service.
2024-10-23
Amazing location and beautiful hotel ..Everything was great 😊 Very helpful and courteous staff at the reception ..we had a wonderful stay
2024-10-22
We had a wonderful stay and felt the staff and hotel were great.
2024-10-23
Perfecto
2024-10-22
Beautiful room, lovely breakfast room, wonderful terrace bar, comfortable bed, great shower, delicious cornetti for breakfast, super friendly and helpful front desk staff.
2024-10-22
Our stay at Hotel du Lac was superb! Our room was fabulous with an amazing view of the lake, the fizz on arrival to celebrate our wedding anniversary made us feel very special. The staff were lovely and overall our stay was fantastic. Thanks to all for making the Hotel du Lac such a great hotel
2024-10-23
siamo stati bene ottima soluzione anche per pernottamento lavorativo bravi a presto
2024-10-22
MUY BUEN SERVICIO
2024-10-22
The room we reserved was unavailable due to an unfortunate incident. The manager was very apologetic and offered us a different room at an appropriate price reduction. It turned out to be very comfortable and adequate. He was very kind!
2024-10-22
to all staff.
2024-10-20
.
2024-10-21
The concierge and hotel staff were really nice and helpful.
2024-10-20
Everything was pretty good, but there was a foul smell coming from the bathroom drain so we had to keep the bathroom door closed as much as possible. Helpful staff.
2024-10-21
Spent the night as a pre wedding visit and was very impressed with every aspect of hotel. From checking in and getting ticket for parking to cleaners and breakfast team everyone was very polite helpful and professional. Thanks again and look forward to seeing you next year for the main event! 🎉
2024-10-21
Lovely hotel. Lovely staff. They couldn't do enough for us and they made our special anniversary very special.
2024-10-21
Lovely hotel with friendly, obliging staff. They couldn't do enough for us. They made our anniversary very special.
2024-10-19
Great hoel, superb location and spa with sauna was an excellent bonus!
2024-10-19
Great time
2024-10-20
Loved our stay
2024-10-19
Very clean and well staffed. We enjoyed our stay and would love to visit again.
2024-10-19
Europe's finest hotel! The people, excellent condition of the hotel, and food were all the best! Your couples massage was the best We have ever experienced as well! Thanks for the most delightful time! Dr. Hank
2024-10-20
Desk reception was helpful and kind.
2024-10-20
Thanks for the great experience
2024-10-20
Very BIG thanks to Sara for the exceptional guest service.
2024-10-20
Heat didn’t work with thermostat. The plastic control knob on the bathroom heated towel rack was stripped, so the rack could not heat.
2024-10-20
Amazing stay, gorgeous hotel, great staff - LOVED IT
2024-10-19
Merci pour ce séjour
2024-10-19
Wonderful
2024-10-19
I did not book this property. I tour company did. Staff was very professional and helpful!
2024-10-18
Tout était très bien
2024-10-19
Thanks to the bar for opening up a bottle of wine we had brought and providing glasses. The breakfast assortment was amazing.
2024-10-19
Thank you to everyone - an enduring Lake beauty and always a special stay.
2024-10-17
We love the Leoni family! John and Laura Mariano
2024-10-18
Overall, a very nice stay and while most of the staff was very nice, some of the breakfast food service staff were unwilling to do anything outside of the very basics.
2024-10-18
Very enjoyable
2024-10-17
Thank you so much for such a wonderful stay!!! We had an amazing time!!
2024-10-17
Complaint: Sorry I misread the title A gentleman working at the breakfast buffet was quite rude when we arrived as the buffet was closing. He actually pushed ahead of me to turn off the coffee/ hot water machine and raised his voice, yelling Fini and grabbing the food quickly so we could not take something from the buffet. It was honestly shocking and left a very bad taste in our mouth. Other than his behavior, the staff was lovely and helpful. I did tell him that I found his behavior rude and the food that was left would likely be thrown away and he yelled go to the restaurant! And actually was laughing. I could see the woman working was uncomfortable by his rude behavior. We were unable to use the appertif and have a drink two different nights as I guess there is a limit to how many people can be served at a time. This was not so clear to us.
2024-10-17
We had a lovely stay & would definitely recommend this hotel. Great location and the staff were very friendly & helpful
2024-10-16
Na
2024-10-17
Loved our stay thank you
2024-10-17
Our stay was ver enjoyable.
2024-10-17
Thank you very much for contributing to a wonderful stay in Bellagio. All staff were very pleasant and helpful. The Hotel is in a terrific location and is a pleasure to stay at.
2024-10-17
We enjoyed our stay and would recommend the hotel to others.
2024-10-16
The clerk at checkout gave helpful information regarding transportation to the train station. He said take the ferry and walk because Ubers are unreliable in the area. We did, and even in the light rain, that was a smart choice.
2024-10-17
Lovely place to stay. Super convenient location. Staff were fantastic. Highly recommended.
2024-10-17
Merci
2024-10-16
Staff at front desk were very helpful upon check- In and throughout stay.
2024-10-17
Merci aux gens de la réception!
2024-10-16
Our stay was excellent and the staff and service was exceptional- Thank you
2024-10-15
Great room and great shower. Loved the terrace and the helpful staff who suggested some great eateries.
2024-10-16
So happy we have had the opportunity to stay at your beautiful hotel Thankyou! We work in a historic inn in Maine so we always appreciate fantastic accommodations and you gave us that!
2024-10-16
A big thank you to the male Front Desk person who brought up extra pillows and slippers.It was much appreciated! All of the Front Desk personnel were extremely hellful and polite. Loved the spa!
2024-10-15
Rooms were very nice and staff was helpful and friendly.
2024-10-15
The gentleman on the front desk is the nicest hotel guest relations I’ve experienced in Italy. Alicia was super helpful recommending the spa and roof top garden - and very friendly answering all our questions.
2024-10-16
Excellent location and room. Loved heated towel rail. Very comfortable
2024-10-15
I would highly recommend Hotel Du Lac to anyone traveling to Bellagio. I thought the front desk and the housekeeping staff, as well as the rooftop bar staff were courteous, friendly and so accommodating. When my husband left his iPad in the room after we checked out. They went to heroic measures to get it on the next ferry to Varenna so that we could pick it up from there before we got our train to Milan. They truly went above and beyond and we’re just best. However, I would recommend with some caveats. See below.
2024-10-16
Thanks to all of the staff there as they were all very friendly and helpful.
2024-10-14
Really enjoy location and accommodation
2024-10-15
Great staff
2024-10-15
Great staff so helpful spa fantastic and room gorgeous - upstairs bar view to die for and staff very attentive
2024-10-14
Staff was always courteous and helpful
2024-10-14
Excellent!
2024-10-14
Graziano was incredibly helpful with finding my wife and I a doctor last week. He gave us directions and helped us set up an appointment. We were able to visit Dr. Tagliabue and get a prescription for the antibiotics we needed at the pharmacy. Our vacation in Bellagio was saved!! Understanding the ferry system is essential. Reception helped a number of times with my questions.
2024-10-14
All staff were excellent especially the gentleman at the front desk who connected us with needed medical services. Our housekeeper, Barbara, was wonderful at meeting our special requests. The breakfast staff was great at providing special GF options. Our room was outstanding - loved the view/balcony. Can’t wait to come back!
2024-10-14
Excellent!
2024-10-14
Roof top bar was fabulous
2024-10-13
We really enjoyed our visit of your wonderful hotel. The staff were all friendly and helpful whenever needed. The rooms and public areas were very clean and well kept up. We really enjoyed the gentleman that manned the reception area in the afternoon - he was great for getting any information or directions as needed. We also thought our maid service was excellent - we were well stocked with toilet roll, Kleenex and towels. The sky deck is a wonderful way to end the day.
2024-10-13
Helpful staff great recommendations and great spa services
2024-10-14
Na
2024-10-13
Yes
2024-10-13
Amazing location, polite staff, great cocktails, and relaxing amenities! We had a great stay and hope to be back in the future.
2024-10-14
Reception staff and room service staff extremely helpful.
2024-10-12
We had a beautiful stay. Well located in the walking center but at the same time quiet. Beautiful roof top and Spa. They accommodate the garage for us even though we didn’t book ahead of time. Overall a beautiful stay.
2024-10-12
Staff was excellent and very helpful.
2024-10-13
All staff from reception to housekeeping were fantastic. Breakfast staff were a little less friendly. Reception could not do enough for us and the waiting staff at the outside seating area were amazing.
2024-10-12
Such nice staff and such a beautiful hotel!
2024-10-12
We had a fantastic stay at the Hotel du Lac. Lovely hotel and lovely, helpful staff.
2024-10-12
.
2024-10-13
We had a wonderful stay. Room was lovely
2024-10-12
Thanks
2024-10-12
Thank you for a perfect stay! We will be back! ❤️
2024-10-12
Hotel beautiful and location perfect . Staff at front desk were great and helpful. Checking in and out was simple and stress free.
2024-10-12
very noisy from the street noise...especially since the only way to cool room was to open window...But overall are stay was very nice.
2024-10-12
Wonderful and convenient experience
2024-10-12
Wonderful experience
2024-10-11
Enjoyed our stay. Very nice hotel.
2024-10-11
Had an excellent stay
2024-10-11
Front desk staff was excellent at check-in! Very helpful with room, parking, etc.
2024-10-11
Wonderful & Helpful at check in
2024-10-10
Great stay
2024-10-09
We absolutely loved our stay at Hotel Du Lac & will absolutely stay there in the future when we return to Lake Como! The hotel was beautiful, bed was incredibly comfortable & the view from the rooftop bar was the best in Bellagio. Graziano was incredibly kind, welcoming & helpful during our stay. We have nothing but great things to say about Hotel Du Lac!
2024-10-10
Very nice spa
2024-10-09
I have stayed at Hotel du Lac several times. Love the hotel, rooftop bar, and location. But more than anything the owners and staff are what always bring me back. They are warm, helpful, and professional. Special thanks to manager Graziano.
2024-10-08
Great front desk staff
2024-10-09
Wonderful visit. Thank you to all who work at Hotel du Lac
2024-10-09
The staff was very helpful especially in regard to getting us transportation. Thank you for a wonderful stay.
2024-10-09
A welcoming clean friendly very comfortable hotel it’s on my list to return!
2024-10-09
We had scheduled an early morning water taxi the day before check out but when we checked out they had no record of it. The young guy (he was not the one who scheduled it the day before) was very helpful getting us to the public water taxi on time.
2024-10-09
Wonderful location, fabulous hotel, especially the staff. Highly recommend.
2024-10-08
All of the Hotel Du Lac staff were lovely and very welcoming. Including reception, the bartenders on the roof terrace etc. We also had lovely waiters on the ground / street level terrace bar . Very professional. Also a lovely touch by leaving a personal note with Prosecco for my sister on her birthday. Really lovely having a personal gesture.
2024-10-09
Rooftop bar staff were great!
2024-10-07
Rooms and Staff were great
2024-10-08
It was a lovely hotel and excellently located
2024-10-08
None
2024-10-07
Wonderful property, amazing views, great service, Grazziano awesome!
2024-10-07
The hotel was beautiful, excellent location, and staff very friendly and helpful.
2024-10-08
Beautiful location, very helpful and warm staff.
2024-10-07
Handled the problem with dripping air conditioner in our bathroom very professionally.
2024-10-07
Very nice hotel. Bed was comfortable.
2024-10-06
Lovely breakfast and room, staff are lovely and very attentive. Breakfast wasn’t the best tbh
2024-10-07
What a lovely friendly hotel. All staff on Reception were lovely and always ready to help. Breakfast was plenty and lots of choice. Spa was lovely too. Highly recommend this hotel. Perfect setting for touring and visiting other towns. Will be back for sure.
2024-10-06
Enjoyed the spa and our room was fantastic!! Thank you!!!
2024-10-07
Hotel was excellent and always spotless, would rate it higher than 3 stars, staff were always courteous and helpful, would highly recommend to anyone wanting to stay in bellagio
2024-10-07
What a lovely hotel! Thoroughly enjoyed our stay! Great views, rooms were comfortable and clean. Staff was welcoming and helpful.
2024-10-06
Félicitation pour la propreté des chambres et la qualité des services
2024-10-07
Beautiful rooms and large terrace. Exceeded our expectations! Profession and friendly staff
2024-10-07
Thank you for a lovely stay wonderful hotel in fantastic setting
2024-10-05
We were very happy with the staff and accommodations. The location is perfect!
2024-10-05
Wonderful hotel, perfect view, very nice room.
2024-10-06
WE LOVED your hotel. The staff, the rooms, the spa— perfetto. We had room 5 for a 4 night stay. The weather was a bit gray, but our stay was not because the room was such a pleasure. We look forward to recommending it and to returning.
2024-10-05
The rooms are lovely and very comfortable. The staff was great!
2024-10-06
We really enjoyed our stay here. The view across Lake Como was amazing from the room. The hotel was nice and central in Bellagio which made it convenient to come and go. Being right across from the ferry terminal was a big plus as well.
2024-10-05
We love everything about you and you plan to upgrade the food service is terrific. See you again.
2024-10-06
Staff was very helpful in assisting us with restaurants, excursions, or anything we needed. Great hotel.
2024-10-05
We enjoyed our stay at Hotel du Lac. The location is perfect and the staff was very helpful. We would happily return for another stay.
2024-10-04
Great place
2024-10-04
Hotel du Lac is a phenomenal hotel. We come to Italy 3 times a year for the last 10 years and stay at many hotels in Italy. Sara Bardinelli was superb in communicating with me regarding room availability and was very sweet and kind. I am sorry that we did not meet her in person Graziano at the front desk also tropo gentile. He escorted us to the room, welcomed us to the hotel and explained to us how to navigate Bellagio. The kindest person to us in the hotel was Shamila (Jamilia) our chambermaid from Argentina. We stayed on the piano 4. Every morning she said hello. Every day she cleaned our room impeccably. The bathroom was immaculate and no dust anywhere. She is an asset to your hotel and was always smiling doing her job. We want to return to Hotel du Lac because of these personnel, its location, and its cleanliness.
2024-10-04
Everything was great. No complaints. Great information before arrival. Great room. Good breakfast.
2024-10-04
The hotel is just lovely. Great staff, great spa, great roof top bar. Perfect location in Bellagio.
2024-10-05
Staff is really gracious with impeccable courtesy. Bravo and thank you
2024-10-05
We loved the hotel and the staff were all wonderful.
2024-10-05
Great location, enjoyed the spa and will be back
2024-10-04
Great time spent again at your hotel. The room improvements were noted as very tasteful. The Terrace was popular and great opportunity to meet other guests.
2024-10-03
Great stay. The front desk staff went out of their way to make sure we had a great stay. Beautiful hotel.
2024-10-04
We had a great visit
2024-10-04
Great front desk staff!
2024-10-03
Appreciates the young gentleman who helped us get a taxi to Milan centrale station at the last minute on Thursday at 8:30am in the morning. All staff was helpful. I would stay here again next time.
2024-10-03
N//a
2024-10-03
Staff was so friendly and courteous. Very helpful and made very good recommendations for dinner plans
2024-10-03
We had a fabulous time in Bellagio. Fantastic location on the lake. Very friendly staff throughout the hotel. We stayed in a standard double which was very good with good facilities.
2024-10-03
We had a great stay at the Hotel and fortunately had lovely weather, however, had the weather been raining it would be nice to have somewhere comfortable inside the hotel to sit and read etc like a lounge. We know there is a small area near the dining room to sit but not really big enough for more than 3 or 4 people. That is only a small negative point but won't stop us recommending the hotel to our friends.
2024-10-03
The hotel was in a great location and the staff were the best. I would recommend this hotel to others.
2024-10-03
Extremely friendly staff making us feel very welcome.
2024-10-03
Food great
2024-10-03
Beautiful room. Clean great staff. Wonderful location quiet
2024-10-02
Staff was very helpful storing our luggage while we explored town prior to check in. The entire facility was beautiful. Our only regret is that we were only there for one night.
2024-10-03
Thanks for help in holding luggage
2024-10-03
Loved your hotel bar and most staff. Piano player was wonderful
2024-10-01
We had a great stay
2024-10-01
.
2024-10-02
The staff was extraordinary! We will return in the future. Thank you for your amazing customer service and warm welcome
2024-10-01
Perfect location . Exceeded all expectations . Thank you .
2024-10-01
I was a very nice 2 nights stay for us. Beautiful and well located hotel
2024-10-01
The staff members were AMAZING!
2024-10-01
The staff were amazing. Very personable, efficient and helpful at all times. They made our stay very enjoyable. Breakfast was impeccably presented each morning with a wide array of offerings. We enjoyed our spa time very much. This hotel has it all!
2024-10-01
Location amazing, check in great staff friendly and helpful in reception. Rooftop bar experience was excellent with drinks being served and a wonderful view . My only thing that could be improved is breakfast they need a staff member assisting people with the coffee machine etc the amount of people struggling to use it was alot . Other hotels I went to offered a service that make the coffee which is more user friendly in my opinion. Other than that the hotel was exceptional and I highly recommended it to everyone. Thanks for giving us a great time in your hotel
2024-10-01
My only complaint is that our party of four wanted to have dessert without dinner at the second floor restaurant and after we were seated on Saturday night we were told they would not let us order dessert if we did not have dinner. The restaurant was basically empty. The dessert menu at the first floor restaurant was different than the second floor restaurant. The staff at the desk was absolutely fantastic during our stay, going above and beyond my expectations.
2024-09-30
Front desk people were excellent
2024-09-30
Belissimo
2024-09-30
We had a great anniversary weekend! And thank you for bottle of Prosecco. Very kind surprise
2024-10-01
👍
2024-09-30
Special thanks to the reception for help when there was a sudden train strike on the day of our check out; the helpful staff advised us on how to get to Lecco by bus (after they tried to catch a taxi for us) in order for us to catch a train in Milan.
2024-09-30
gentleman at front desk very helpful in explaining boat schedules and things to see
2024-10-01
Camere e spazi comuni
2024-10-01
My wife and I truly enjoyed our stay with you; it was a positively memorable experience. Everyone we encountered at the hotel was AUTHENTICALLY friendly and professional. We felt most welcomed. This is something that cannot be faked. Our guest accommodation was spacious and very comfortable, as well. We look forward to visiting with you again.
2024-09-30
Great, friendly helpful young women at the front desk. Beautiful hotel; excellent location. Magnificent views!
2024-09-29
Great location and proposed service from the staff. SPA available and cocktail on the rooftop.
2024-09-30
We had a fabulous stay at Hotel Du Lac in Ballagio!! We were in room #5, which was renovated very recently; they did a superb job making it very comfortable with a wonderful balcony to sit out on and enjoy and beautiful views of Lake Como. We enjoyed it so much, we have even talked about planning another trip to stay there again. The staff were friendly, professional and informative - Thank-You for making our stay a highlight of our European vacation!!
2024-09-30
Everything was good
2024-09-29
Fantastic location , beautiful hotel
2024-09-29
We had a wonderful stay!
2024-09-28
Staff was very courteous and helpful.
2024-09-28
The spa was a nice and unexpected treat.
2024-09-29
Love the location and the rooms are very nice.
2024-09-28
The staff was wonderful! I think her name was Luna? So helpful and friendly!! The hotel was clean and everything was great! Thank you!!!
2024-09-29
Everything was exceptional. Will certainly stay at Hitel again. Highly rcommend!
2024-09-29
Spa was wonderful!!
2024-09-29
Had a great time and loved the location. Also fond of the rooftop bar area.
2024-09-29
Thanks to Leo, Luna and Sera with all the help and friendship during our time there!
2024-09-29
The staff was wonderful in fact, I asked them if they could please print some thing for me twice and they did. They were so wonderful about it and I was very appreciative. Everything was really A1.
2024-09-29
EVERYONE with whom we dealt was helpful, friendly. Every space was immaculately clean. Loved every aspect of our stay other than the rainy weather. Great location. If we return to Bellagio, this will be our first choice of hotels.
2024-09-27
The staff at front desk/reception was ok, but not overly helpful
2024-09-27
Thank you for your kind assistance with all of our questions and concerns. The entire front desk staff was friendly and helpful, especially Daniel. The housekeeping staff was friendly and kind as well. Everything was clean, comfortable, accommodating and well maintained. We wouldn't hesitate to recommend Hotel du Lac to others who are traveling to Bellagio! It was a pleasure.
2024-09-27
Overall an excellent stay.
2024-09-26
We really enjoyed our stay! The staff was very helpful and kind and the rooms were lovely!
2024-09-27
Thanks for the great stay!
2024-09-27
Wonderful hotel, fantastic location, great staff and really nice rooms. Thanks!
2024-09-25
Our stay was extremely comfortable and pleasant! Staff was superior.
2024-09-25
Fantastic location in old town. Parking was nearby and not a problem. Very helpful staff, especially Carolina! Thank you! They gave us great restaurant and transportation recommendations.
2024-09-25
We loved our stay!
2024-09-26
Thank you all!!!
2024-09-26
the message we received were great!
2024-09-26
Spectacularness
2024-09-26
Very friendly
2024-09-26
The hotel was in a perfect location, the rooms were all updated and very clean with a spectacular view of Lake Como.
2024-09-26
All services were high quality.
2024-09-25
My clients were very happy, as always
2024-09-25
This hotel was a sure winner with easy accessibility to the ferry. Rooms are spacious and updated I would definitely recommend.
2024-09-26
We had a lovely stay! Thank you for making it comfortable and special for us. We loved the rooftop bar. The view is amazing. We appreciated the help with ferry times. A big grazie for the bottle of sparkling wine for my birthday!
2024-09-25
Beautiful hotel and staff, and location.
2024-09-25
Many thanks to the reception staff who were very helpful
2024-09-25
Thank you for our lovely stay
2024-09-25
The rooftop bar was great! Leo the server was awesome!
2024-09-26
We visted the bar / restaurant every day on our 5 days in Bellagio - the staff were wonderful and we thoroughly enjoyed our drinks and food - we even had a favourite table (no.23) which was made available for us each time we came! Then we were allowe4d to book the roof terrace for drinks at short notice and literally couldnt have been happier with the quality of food and drinks.
2024-09-23
Loved our stay. Beautiful location and rooms.
2024-09-23
A lovely Hotel and an enjoyable stay
2024-09-24
Beautiful hotel, thoroughly enjoyed our three nights stay. We thought that the drinks on the roof was a great idea with the wonderful views as the sun set.
2024-09-22
Front desk was very helpful and followed up quickly on questions and reservation assistance.
2024-09-22
We loved staying as Hotel du Lac in Bellagio. Staff were kind and helpful. Breakfast was wonderful. The hotel is very clean. Really enjoyed apertivo time on the roof. Great location. Our balcony was a great refuge from the crowds.
2024-09-23
A lovely hotel in an ideal place. Staff were courteous and helpful. Rooms were very comfortable, and breakfast had great variety. A very good hotel for exploring Lake Co.o.
2024-09-22
Great all around
2024-09-23
All staff was amazing!
2024-09-21
Love the hotel and its staff is very nice and helpful, definitely recommend to my friends and will come back
2024-09-21
Limited breakfast options. Beautiful property overall.
2024-09-21
We had a wonderful stay and would definitely return. Thanks to all the friendly staff!
2024-09-21
Very satisfied with our stay
2024-09-22
Very much enjoyed! Grazie!!
2024-09-21
We absolutely loved your hotel! When we came in on the ferry and saw it from the water we were already impressed by the location. Check in was easy. The room was clean and well equipped. Very impressive to have a switch for 110 volt power in the room. Very convenient! Your staff was very friendly and helpful. They assisted us on several occasions and made reservations for us. We could not have asked for more. We will be back for sure!!
2024-09-21
Everything was perfect. I will stay again
2024-09-22
The staff was very helpful and friendly
2024-09-21
Wonderful suite. Would stay again in the suite. Excellent position on lake. We had a lovely time. Definitely recommend to others.
2024-09-21
All the staff were extremely professional and courteous. Our room was clean and comfortable. The spa was a very nice bonus, thank you for this relaxing space.
2024-09-21
Incredibly helpful, courteous and friendly staff. Never a situation anywhere or any time in the hotel where we did not receive a friendly greeting. Good recommendations were given and requests were responded to in a timely manner. Top notch.
2024-09-21
Met our expectations. Great location.
2024-09-21
Beautiful hoty
2024-09-20
Our second
2024-09-19
Every staff member we interacted with was polite and helpful. We had a wonderful dinner and the breakfast was delicious offering a bit of everything for everyone! The room was spacious and I truly enjoyed having the balcony to sit on. The rooftop view is incredible and the breakfast room view was a true delight each morning
2024-09-19
Entire front desk staff is exceptional, both in person and via email
2024-09-19
Super comfortable beds and memory foam pillows. Fabulous room!
2024-09-20
Outstanding scenic location, friendly staff, and spacious rooms! The best place we stayed during our entire trip.
2024-09-20
I loved the staff, very helpful
2024-09-21
Amazing staff! Great experience:)
2024-09-21
Had a wonderful stay!! Front desk were all lovely people and incredibly accommodating. The room were clean, the spa was perfect, the building is beautiful, and the views were spectacular.
2024-09-18
truly super. staff were always courteous & gracious. the hotel was perfect & met our expectations.
2024-09-18
Loved the hotel and views.
2024-09-18
Thanks for the “to go” sack of food when we checked out early.
2024-09-18
This was one of our favorite hotels we’ve ever stayed. It was absolutely beautiful and we really enjoyed our time here on our honeymoon!!
2024-09-18
Graciaso was an amazing help and your hotel is exceptional. I was pleasantly surprised and will return for a longer stay. Amazing doesn’t even begin to describe the hotel and staff this hotel is the Jewel of Bellagio thank you for sharing woth us ❤️❤️❤️❤️
2024-09-19
Christian at the front desk was awsome, went out of his way, great asset to the hotel Donna Miller and Michael Eskildsen
2024-09-18
Wonderful hotel! So glad we stayed there! Beautiful, great location, fantastic room! Will hopefully be back sooner than later! Spa was great experience as well!
2024-09-18
NA
2024-09-17
Great stay. Would revisit
2024-09-16
Staff was very courteous and helpful. Front desk staff were exceptional and very friendly.
2024-09-17
A wonderful stay. Friendly and helpful. Great recommendations. We would highly recommend this hotel. Thank you.
2024-09-16
Hugely helpful reception staff. Our return taxi failed to arrive and they were fantastic in making alternative arrangements for us, we were very very grateful. Also loved the spa, surprised it isn't promoted more as it's an excellent facility.
2024-09-16
Front desk- very friendly and helpful Room housekeeping- excellent!!
2024-09-16
Toute étais parfait merci beaucoup au serveur le soir qui venais de la Côte d’Ivoire ,ne perdez pas se serveur il est génial ,souriant ,gentil courtois que de bon mot pour se jeune homme .
2024-09-16
None
2024-09-15
Hotel Du Lac was our favorite stay on our honeymoon. The location was absolutely perfect, directly in front of the ferry station into Bellagio. One of our favorite parts of our trip was approaching Bellagio in the ferry and seeing that our hotel was right in front of us as we docked, it was truly magical! The panoramic views this hotel offers are priceless & breathtaking. In addition, the service was incredible — we were offered free access to the spa with our room & the hotel staff was exceptionally kind and accommodating. The free breakfast also had the best selection of any hotel we stayed at on our 2 week trip to Italy. The views from breakfast were beautiful. Overall, 10/10 experience.
2024-09-15
Thank you to the friendly staff and to Lucca for the recommendations for a walk to Pescallo. The bed was very comfortable & the room spacious with a corner view of the lake. There were high winds on the lake, so we enjoyed the use of the spa & couples massage. We also enjoyed the best meal we had in Italy at Dispera63. Thanks to Lucca for getting us in.
2024-09-16
complimenti allo staff e sentiti ringraziamenti per la cortesia e proattività dimostrata nel trattare le esigenze alimentari della mia compagna
2024-09-16
Great staff/team!
2024-09-15
Thank You. We had a wonderful stay
2024-09-14
Best Hotel Ever! Thanks Again.
2024-09-14
Excellent place, service, food and the view is amazing!
2024-09-15
We loved the Hotel du Lac and enjoyed a very warm welcome. Our room was delightful, with beautiful views. Thank you for helping making our anniversary celebration special.
2024-09-14
The desk girls were awesome 👌.
2024-09-15
Everyone at front desk was super nice and helpful
2024-09-14
We loved our stay at your hotel. The room was fantastic and the location was perfect. The staff were friendly and helpful. We really enjoyed our holiday and we are glad we didn't stay anywhere else.
2024-09-14
All staff were friendly and very helpful with the exception of the breakfast staff. Sara was particularly helpful and engaging at all times.
2024-09-15
We had a fabulous stay and you looked after us so well. I have stayed at 4 star Hotels far worse so I have no idea why its a 3 star. We will recommend you to family and friends if they ever come to Lake Como. Many thanks
2024-09-14
We had a wonderful stay and loved the new spa area! This was our second stay and we really love the hotel and staff.
2024-09-15
Wonderful location, incredible breakfast! V helpful staff. Great room size.
2024-09-14
Lovely hotel and staff
2024-09-13
Desk service was outstanding morning, noon and night.
2024-09-13
We loved the spa and the rooftop bar. I was hoping to get some better bathroom essentials, example body moisturiser, hair conditioner. Also we had to ask for an iron and board which is standard in most hotels now.
2024-09-14
Our favorite hotel. Our stay could not have been better. Hotel reception staff were so helpful. Location is fabulous!
2024-09-13
We had a wonderful stay at Hotel Du Lac! The staff was friendly and welcoming and helped us with reservations, private transfers, and more. Our room was beautiful and next to the rooftop Terrace.
2024-09-13
We enjoyed our stay, lovely hotel, clean and comfortable. Lovely staff, felt very welcome.
2024-09-14
Great stay will refer friends
2024-09-14
Overall, very well done!
2024-09-14
Front desk staff was very helpful and friendly. Appreciated the bottle of champagne in our room to celebrate our anniversary. Beautiful room!
2024-09-14
Great hotel, great location
2024-09-14
Our front desk gentleman was so helpful...cannot remember his name. Loved the spa, the breakfast, the view from the roof, our location!
2024-09-14
One of the best hotels I have stayed in for years, a family run hotel. The most welcoming, helpful, friendly staff. Rooms are clean and comfortable, fantastic views at breakfast and from the terrace. I recommend it to anyone staying in Bellagio.
2024-09-14
Unfortunately, we did not capture any names but each person that served us did a professional, stellar job. We enjoyed the rooftop bar and the outdoor seating area. Front desk personnel were helpful and friendly and also helped with luggage.
2024-09-13
Excellent concierge service at the front desk! We also enjoyed the service at the Rooftop for pre-dinner drinks. Very enjoyable stay at Hotel Du Lac
2024-09-13
Staff were very kind and helpful. The front desk team were very happy to answer tourist questions and give good advice. Cocktails on the roof garden is a very good expereince.
2024-09-13
Great stay
2024-09-13
The man working in the breakfast buffet area seems like he is upset all the time. Maybe he needs to find a different job that makes him happier.
2024-09-12
Everything was wonderful.
2024-09-12
Reception staff for their helpfulness
2024-09-12
amazing time
2024-09-11
Will stay again. It was lovely!
2024-09-12
Communication between booking and arrival was great. Loved the location
2024-09-11
No
2024-09-11
Staff was extremely helpful
2024-09-11
Thanks to all the friendly and helpful front desk staff
2024-09-11
I liked to thank Daniella from Front Reception for going over and above to assist with dinner reservations during our stay. She was very helpful and extremely pleasant. Very nice early morning package for breakfast due to an early flight.
2024-09-11
Very clean and tidy rooms that were fresh and comfortable. Made a reservation in the spa in London. Perfectly located as well right off the ferry.
2024-09-10
Staff was always happy and eager to help or answer questions. Would definitely return to this hotel!
2024-09-11
Felicidades al Sr Graciano que esta en la recepción porque nos ayudó mucho con lo de los ferrys y lugar para cenar.
2024-09-10
So enjoyed staying with you. Grazie!!
2024-09-10
Great
2024-09-10
El hotel tiene magnífica ubicación y la atención del Señor Graciano en la recepción fue maravillosa. También hay un chico argentino en el bar muy amable
2024-09-10
Nice hotel
2024-09-11
Absolutely wonderful and helpful staff
2024-09-11
none
2024-09-11
Wonderful stay… very accommodating!
2024-09-10
The staff were very friendly, accommodating and helpful for any needs, that really made our stay very enjoyable!
2024-09-10
Felicitaciones especiales para Gian Paolo. Con mucha amabilidad solucionó todas nuestras dudas. Una gran persona!!!!!. Nos hizo sentir como en casa.
2024-09-10
Had a wonderful week at lake como. High standard room. Bed was very comfortable which I feel is very important.
2024-09-09
The staff was very friendly and offered to store our luggage a few hours past our check out time
2024-09-08
Very friendly and helpful reception and all staff
2024-09-08
A perfect weeks stay - nothing could have been any better. Everyone was very helpful, especially Sara in reception who booked all our evening meals for us! Thank you everyone x
2024-09-09
Excellent stay with great facilities and cleanliness. Staff were very courteous and accommodating.
2024-09-09
Very nice hotel
2024-09-09
We was here for the weddings of Jack and Shannon smith , we could not find fault, staff and rooms were fantastic and always helpful. Can’t wait to return x
2024-09-09
Many thanks to everyone on reception who helped book restaurants and taxis. Fantastic room (2)
2024-09-08
Absolutely excellent stay at the Du Lac hotel. Staff were amazing and the rooms were beautifully kept. Would love to come and visit again.
2024-09-07
We loved our stay at your hotel in Bellagio. Reception staff always so helpful particularly Gratsiano he was so good recommending places of interest to visit and fabulous restaurants. We loved the roof top terrace and the spa was relaxing on the days when the weather wasn’t great
2024-09-08
All the staff at the Hotel were exceptional but one really helpful was Gratzianno on reception who was kind knowledgeable and always had a smile on his face. And Fredrico the Son of the Hotel owners was extremely curtious and nice.
2024-09-08
Great stay
2024-09-08
Everything was great
2024-09-07
A man at the front desk (sorry I did not get his name) was so helpful in helping me to get an item that I left behind at my last hotel. He went out of his way to get it to me
2024-09-07
Great stay
2024-09-07
This was our third or fourth stay at Hotel du Lac over 20 plus years so obviously we love it and feel like family in how welcoming the staff are. This is a family owned and run hotel and it shows. Love ❤️ to all. The Doria/Shaws.
2024-09-06
The location was fantastic, right across from the ferry. The hotel staff is super friendly and the bed is very comfy.
2024-09-06
Tout était parfait un séjour de rêve
2024-09-05
Everything was excellent
2024-09-05
The trip was great and the staff was amazing. We loved it.
2024-09-05
Your staff was friendly, professional, courteous and helpful. We couldn't ask for any better service and would highly recommend friends to stay at Hotel Du Lac if visiting Bellagio.
2024-09-05
Everyone was extremely friendly and willing to help make our stay enjoyable in any way.
2024-09-06
We loved Hotel Du Lac, and can’t wait to come back! Your staff, including the sweet ladies who cleaned the room were super. Love the whole pool/ocean/chair situation, as well!
2024-09-06
To all the staff
2024-09-04
Lovely Hotel
2024-09-05
Thank you
2024-09-04
The spa area is fantastic , the location of the hotel is fabulous
2024-09-04
My daughters and I truly had a remarkable stay at your lovely hotel. We liked everything from the location to the updated beautiful rooms. The terrace was perfect for evening before dinner. The breakfast buffet was good and offered enough choices. I would recommend to others and I will return again someday . Well done staff! 👏
2024-09-03
Thank you for an amazing experience and stay! We look forward to another visit.
2024-09-04
Thank you to front desk staff for helping with dinner reservations
2024-09-04
Your staff are excellent!
2024-09-04
Bom
2024-09-02
Staff lovely and helpful especially Graziano. Hotel spa very relaxing. Rooms spacious and clean.
2024-09-02
Graziano and Saira were extraordinary
2024-09-02
Our stay was most enjoyable! Sara and Luna at reception are wonderful. Had buffet breakfast and dinner on 2nd floor and both of the gentlemen were very professsional. Bruna at restaurant downstairs is a gem. Enjoyed meeting everyone and we were made to feel at home. Cannot wait to go back.
2024-09-01
Very friendly staff - also a lovely setting
2024-09-01
Great friendly staff.
2024-09-01
Upon checking in a lovely bottle of champagne was delivered to our room in honor of my birthday and our anniversary. Such a wonderful surprise and very appreciated. Thank you again.
2024-09-01
We had an amazing time! We loved our first time in Bellagio !
2024-09-02
Thank you so much for the wonderful stay! I don’t think it could have been better! Staff very pleasant and helpful. Room and view was fantastic!!! Can’t wait to return!
2024-09-02
Staff very very courteous and helpful
2024-09-01
Very pleasant experience. Everyone is extremely nice and professional.
2024-09-01
Our stay was great. Very clean and spacious room, friendly staff and great location.
2024-08-31
I hope I am giving you the correct name, Genovise from the front desk was the most helpful, nicest person we have dealt with at a hotel.
2024-08-31
Felicitaciones al personal de recepción, siempre muy amable y dispuesto a ayudar y orientar Hablaban español
2024-08-30
The entire front desk staff were excellent! Our room was wonderful.
2024-08-30
Wonderful room and amenities! Couldn’t have asked for a better room.
2024-08-31
A huge thank you to all. A fantastic break away made even better by great hotel and staff.
2024-08-31
Nice stay, friendly staff.
2024-08-30
Staff was friendly and helpful.
2024-08-29
Thank you for leaving a lovely note and gift for my boyfriend’s 30th birthday, and for meeting all our requests during our visit!
2024-08-30
Reception staff very welcoming, polite and helpful
2024-08-30
Thank you for a wonderful stay in a beautiful location. The staff were all very friendly and supported you with any queries.
2024-08-30
Loved our stay. Our room was very comfortable. Excellent location with amazing views. Staff were very friendly and helpful.
2024-08-30
Many thanks to all staff at Hotel du Lac for a wonderful stay.
2024-08-29
Fabulous stay
2024-08-28
We enjoyed our stay. The staff is wonderful, the hotel was very nice, and the views of the lake are amazing.
2024-08-28
Great location and great staff we really enjoyed our stay
2024-08-29
We had a great satay. Thank you!!
2024-08-29
Great team, always so helpful, great location
2024-08-29
Great stay and spa!
2024-08-29
Young man Jaun evening waiter was excellent smiley polite and went above and beyond nothing was too much trouble
2024-08-29
It was a lovely stay thank you , the rooftop terrace is a very nice area to relax and take in the view away from the crowds below.
2024-08-27
As always we had a delightful stay in the Hotel du Lac. We have been going for years and everyone is always welcoming and friendly
2024-08-28
Thank you so much for helping decorate the room for our wedding proposal day, everything was incredible and we had an amazing time at the hotel! Thank you for also providing the champagne, and for picking up the package and leaving it in the room for us, this was above and beyond anything I imagined!
2024-08-28
We had an absolutely wonderful stay in Hotel Du Lac. The staff were all extremely welcoming and polite. It was a lovely surprise to find a complimentary bottle of sparkling wine in our room on arrival, to celebrate our wedding anniversary. The whole environment was calm and relaxing and we really enjoyed our stay- thank you!
2024-08-28
The hotel is simply one of the best! It is in a fabulous location, the staff go above and beyond and the rooms are fabulous. The new additions of the spa and cocktail terrace really set the hotel apart.
2024-08-27
Reception was fantastic great manners. Also loved the spa such an amazing experience! I rate the spa 5/5! Massage - Not sure what her name was but she did one of the best massages I ever had.
2024-08-28
All was excellent
2024-08-27
Thank you
2024-08-28
Compliments to the staff for making a lovely stay - my fiancé wanted to surprise me with the hotel room in Bellagio and the staff was very helpful as I entered the room to heart-shaped rose petals on the bed, a Laurent Perrier champagne to celebrate the proposal and also a gift box directly delivered to the hotel to surprise me even more. The breakfast was good, especially the croissants, and the view was spectacular!
2024-08-28
All staff very friendly, especially all the staff on the Roof Top Bar
2024-08-26
Centrally located. Room was beautiful and had a great view of the lake. Everything we needed.
2024-08-26
Thank you to Sara. She was extremely responsive and thorough in helping us get oriented to the town.
2024-08-26
X
2024-08-27
We had a wonderful stay and reception staff was very pleasant. The property and amenities are great.
2024-08-27
Very good experience, perfect location.
2024-08-27
Un vrai hôtel ! Félicitations
2024-08-26
Great room and wonderful location.
2024-08-27
The Management staff went about and beyond for us! Saved our whole trip! We are very grateful for your employees.
2024-08-26
This was one of the best hotel experiences I have had in a while. Prompt, professional responses & assistance to all of my questions before and during my stay. I would recommend Hotel DuLac to friends and would love to stay here again in future. Thanks for your attention to customer service.
2024-08-27
X
2024-08-25
To the Hotel Du Lac staff. I truly thank you all for your hospitality. My family and I choose to stay here due to my son’s wedding. Our Italy vocation was a dream come true. The professionalism performed by the staff made our stay extremely enjoyable. Thanks.
2024-08-26
Absolutely wonderful experience - amazing people and such a beautiful hotel
2024-08-25
Professional staff and so welcoming and helpful in every way I look forward to coming back next year
2024-08-26
Fantastic hotel and a lovely stay!! Would love to come back
2024-08-25
Overall, we had very positive experience. Everyone that I encountered was very friendly and welcoming. Our room had a beautiful view. This was my very first vacation in Italy and it was a good first experience.
2024-08-26
Beautiful hotel and an amazing location
2024-08-24
Loveeeeee the Hotel Dulac. I will visit again.
2024-08-25
Amazing beautiful hotel with outstanding service.
2024-08-25
The most amazing week for our daughters wedding, couldn’t have asked for more, attention to detail was precise and very much appreciated Feel like we have made some friends and look forward to returning
2024-08-25
Everyone was great! We love the co-owner very friendly we like when he talks to his guest when they arrives.
2024-08-24
Cortesia e disponibilità!
2024-08-24
Un grand merci pour l'accueil que vous nous avez réservé, et particulièrement à Daniele. La chambre avec vue sur le lac etait spendide. Nous avons passé un très bon séjour.
2024-08-24
Très bon séjour et très belle vue sur le lac depuis le balcon de la suite.
2024-08-23
Tres bon accueil et localisation Super rooftop
2024-08-24
Air conditioning in the rooms was excellent.
2024-08-24
The staff was friendly and always providing superb service. In particular, Mr. Graziano Gandola was very helpful and accommodating with regards to our room needs and all throughout our stay. Hotel Du Lac is a beautifully hotel at Lago Di Como! A highly recommend this hotel!
2024-08-23
reception was great!
2024-08-22
We want to thank the staff to include Janine, that went above and beyond to make sure we got a computer charger that we forgot in one of the rooms, we received the charger in Milan, which was shipped at their expense, from the moment we arrived they had our rooms ready, this was three hours before schedule check in time, and they were super helpful tending to any and all of our needs, we will definitely be staying here every time we come back to Rome. I highly recommend this hotel as it was very clean and chic and perfectly situated very close to the Colosseum and a quick Uber ride to Trevi Fountain and Pantheon! Sincerely, GT
2024-08-22
Chambre superbe, suite 5, grand confort et très propre. Exceptionnelle terrasse sur le lac. Bravo ! Je pense que cette chambre équivaut largement à un établissement 4 étoiles. Très belle terrasse également au 5eme pour prendre l’aperitif. Et très bel accueil lors de notre arrivée.
2024-08-23
we had a wonderful stay in your hotel hopefully we will be back next year.
2024-08-23
5 ⭐️
2024-08-23
Félicitations à toutes l’équipe pour l’accueil et la réactivité.
2024-08-22
Thanks for a great stay This is one of our favorite places in Europe Dan
2024-08-21
Very enjoyable stay.
2024-08-22
Merci
2024-08-21
Wir hatten einen tollen Aufenthalt! Herzlichen Dank
2024-08-22
Thank you so much for the journey : the personal was nice, gentil and very helpful to support us in the schedule of our activities (bike & boat rents) … without forget they are pet friendly with our animals ! The SPA is an additional to the services which is very appreciable to relaxe and close a tourism day.
2024-08-22
Lovely hotel. Room was spacious and clean. All the staff very accommodating. Would love to come back.
2024-08-22
Reception team were really helpful. Terrace team very friendly and attentive.
2024-08-21
Everyone from check in to check out was very kind and helpful. The room view was gorgeous.
2024-08-21
We had the most fantastic stay at this amazing and picturesque hotel. Staff were so friendly and helpful. Our room and balcony was perfect with amazing views. We loved every minute of our stay here and connect recommend it enough. If Bellagio is the jewel of Lake Como then Hotel Du Lac is the jewel of Bellagio.
2024-08-20
Loved our stay! Amazing bathroom / shower
2024-08-20
Ringrazio tutto il personale per la disponibilità e cortesia
2024-08-19
We had a wonderful stay with you Your staff was so helpful and attentive to our needs Thank you so much
2024-08-19
We had a lovely stay thank you. The room and the view was amazing...unfortunately you ran out of plain croissants at breakfast!
2024-08-19
A great hotel with amazing staff
2024-08-20
Would thoroughly recommend the hotel.
2024-08-19
Rooftop staff very good
2024-08-19
We stayed at Hotel du Lac for 5 nights and found it to be a great value for our money. The location in Bellagio is perfectly situated on the main promenade by Lake Como so no climbing up steps was required to get into/out of the hotel (especially important when traveling with heavy luggage) and steps away from one of the ferries. The owner’s son, Daniel, was very helpful, professional and friendly as were the other reception staff. Their new spa was fabulous and was complementary - hot tub, sauna, steam room, hot/cold shower and lounge area; a luxurious robe and slippers were provided for spa use during our stay. The large rooftop area was available 24/7 with a beautiful view and a Happy Hour every evening from 1900-2100 to purchase beverages and mingle with other guests. The complementary breakfast buffet was located in a room with large windows that were opened up for fresh air and a fabulous view of Lake Como. We had an issue with a broken desk which was repaired almost immediately after we reported it after checking into our room. Our room had a small balcony with 2 chairs overlooking one of the streets with a partial view of the lake; bathroom had a bidet. We loved staying at Hotel du Lac and we would definitely return.
2024-08-20
We had a wonderful stay and everyone was helpful and friendly
2024-08-18
The staff on reception were very helpful and kind. When ever we had a question before our stay and during our stay they were very helpful. Thanks for all your help. Greatly appreciated.
2024-08-19
Quality spa and rooftop bar. Great for guests
2024-08-18
Thanks
2024-08-19
Great location spa was awesome all staff very friendly and helpful
2024-08-18
Son of own was very nice. Desk staff were also really great. Great hotel. Definitely be back.
2024-08-18
Thanks
2024-08-18
A wonderful hotel for anyone staying in Lake Como. Staff were amazing and the facilities are spot on.
2024-08-17
We absolutely adored staying with you and hope to stay again. The friendliness of staff and willingness chat really made a difference.
2024-08-17
We’ve just returned from a short stay at Hotel Du Lac. Its location enjoys a premium spot on the main thoroughfare where the boats come in and is the perfect place for people-watching. Our room, although not big (not that we needed one), was very clean with a super king bed which was so comfortable. Tea and coffee making facilities was a nice little bonus. The staff were amazingly friendly and attentive. Each evening we had drinks on the terrace whilst the sun set behind the mountains. What a view!! Would we come back…. absolutely!
2024-08-16
Enjoyed our stay and staff was great!
2024-08-17
All staff were so friendly and approachable. The place was always clean. We had such a beautiful stay and will definitely be back if we come to Bellagio again.
2024-08-16
We had a beautiful stay for 3 nights. The staff were so friendly, helpful and approachable.
2024-08-16
Such a fabulous stay. We loved Hotel Du Lac !! the staff was amazing
2024-08-15
Die Rühreier sind wirklich nicht gut. Des Weiteren sind sie roh.
2024-08-15
We loved the hotel. The location couldn’t be better. Everyone at reception was super helpful. The rooms were a good size and the beds were very comfortable.
2024-08-15
Staff was excellent, meaning incredibly courteous and helpful. Congrats for maintaining such a strong team. Room was great, forward facing the Lake. Happy Hour was tremendous, what a great place to hang, chat, enjoy a cocktail and the amazing views of the Lake. Staff was just plain excellent!
2024-08-15
Un grand merci au monsieur de l’accueil qui parle un français parfait et est d’une gentillesse hors du commun. Son accueil nous a tout de suite fait nous sentir comme à la maison.
2024-08-16
Fabulous location, lovely room, delightful staff, perfect breakfast and view for breakfast terrace
2024-08-15
Na
2024-08-15
Thank you! We had a great time
2024-08-15
We had a wonderful stay at your hotel and would definitely return back again. Thank you 😊
2024-08-13
Beautiful hotel clean efficient staff Fantastic buffet breakfast!
2024-08-14
Très bien
2024-08-13
Front desk staff were particularly good, they were always friendly and happy to provide recommendations. Rooftop Bar was also a highlight
2024-08-13
Very nice stay
2024-08-13
Top les femmes à l’accueil et surtout le monsieur était vraiment d’une gentillesse exceptionnelle un grand merci à eux
2024-08-13
Staff was fabulous
2024-08-13
Thank you
2024-08-12
Lovely hotel. I used to stay here every year when I was a child and now I have returned for the first time in 15 years and this is still an amazing, friendly and clean hotel.
2024-08-12
Très bel hôtel et surtout très propre !! Le personnel est adorable également, et ++ pour le monsieur de la réception qui parle très bien français !! Nous saurons où revenir si nous revenons dans le coin ;)
2024-08-13
We really enjoyed the hotel - nice facility and great location.
2024-08-12
.
2024-08-12
Everything was v good
2024-08-12
Fueron muy amables y dispuestos a atender todas nuestras consultas o pedidos.
2024-08-11
Reception stuff was very nice and helpful
2024-08-11
A wonderful stay, would highly recommend. Excellent location, wonderful breakfast terrace and roof top bar for cocktails at sunset. Delicious breakfast. Friendly and helpful staff in all areas of the hotel.
2024-08-11
Great staff. Rooms were nicely decorated and clean. The bathroom was a nice size, very clean shower and toilet. We loved the daily aperitivo.
2024-08-11
Thank you to all the hotel staff.
2024-08-11
the spa area was wonderful as was the rooftop bar.
2024-08-10
Staff was always helpful!
2024-08-11
The room was super spacious and provided a lot of nice amenities. The spa was also lovely.
2024-08-09
Wonderful stay! We thoroughly enjoyed our room and we were so appreciative of the complementary bottle Prosecco they gave us in honor of my birthday.
2024-08-10
Amazing
2024-08-10
My wife and I had a wonderful stay in Bellagio with some good memory from the very charming hotel Du Lac.
2024-08-09
Séjour trés agréable. Nous reviendrons avec grand plaisir
2024-08-10
Best hotel stay of our six week trip. Staff were exceptional
2024-08-09
Wonderful hotel . Excellent staff, amazing location. Breakfast truly needs to be modified and is not consistent with the atmosphere nor the cost of the hotel . Start with the horrible presentation of the eggs and get some better coffee and go from there.
2024-08-09
Fantastic
2024-08-09
Sehr gute Lage. Sehr freundliches und zuvorkommendes Personal. Rooftop Bar zum Sonnenuntergang perfekt.
2024-08-08
Loved the hotel and the rooms. The beds were very comfortable, the bathrooms were spacious and very well done. Liked the breakfast in the first floor with a great view of lake Cumo.
2024-08-08
Staff were lovely , polite and chatty . Didn’t think the owner (male not the female) made any effort at all to be friendly . Would have expected a look up from his desk to say hello occasionally!!!! his dog is great though !!!
2024-08-09
Front desk and housekeeping were very helpful and courteous. Loved the rooftop bar. I thought the hotel seemed more of a four star property than 3 star.
2024-08-09
Lovely hotel in the perfect location . Maybe only suggestion is that it could have some relaxing chairs in the bar on 5th floor for just reading or taking in the view.
2024-08-08
Great hotel and great staff
2024-08-08
We had a wonderful stay at Hotel du Lac! The room was fantastic and the balcony was beautiful. Great location, and the front desk staff were very kind and helpful. We would definitely recommend the hotel to others.
2024-08-08
Nice staff, amazing spa
2024-08-08
Bon rapport qualité/prix
2024-08-08
The bed was sensational. Amazing comfortable and sheets were good condition. The staff particularly the male young man, had an excellent English and was very helpful. Location was perfect The roof top Terrance had the best view in Bellagio over Lario
2024-08-09
Staff was helpful Appreciated arranging parking
2024-08-07
It was an amazing 8 nights! We enjoyed the rooftop, the spa, and Bellagio!
2024-08-08
Very nice staff, beautiful sauna, very clean and attractive rooms
2024-08-07
Great staff. We love the place. Right in the center of the action.
2024-08-08
Yours is a wonderful hotel. I expected three star amenities in the room was five star all the way.
2024-08-07
Beautiful, comfortable, well appointed rooms, far above three star.
2024-08-08
The front reception staff was outstanding. Wonderful visit and location. Great advanced this on dinner recommendations and reservations. Again, location is the best.
2024-08-07
Everything was great.
2024-08-06
cuando llegamos a las 8 de la noche me dieron una llave para abrir un garage. Fue complicado encontrarlo, pero lo realmente malo es que nadie me explicó dónde estaba el interruptor donde había que poner la llave Tuve que volver al hotel, pedí que alguien me abriera, di toda la vuelta nuevamente y así luego de casi una hora logre estacionar
2024-08-06
Lovely Hotel. But the breakdast can be so much better :) great rooms, good cleaning and amazing staff.
2024-08-06
We really enjoyed our stay at this property and wish we had more time on this trip. We look forward to our next stay with you.
2024-08-06
Beautiful hotel, all the staff were amazing, we can’t wait to stay again
2024-08-06
Tutto ok
2024-08-05
Loved our view of lake
2024-08-06
Was perfect. Best hotel ever
2024-08-05
Was a great stay
2024-08-05
Appreciated the notification that there would be a reception at the top deck.
2024-08-05
Il personale della reception è molto gentile e incredibilmente dolce. Enormi elogi per la piscina e l'area spa, è stato un grande vantaggio che fosse inclusivo e di alto livello. Verremo sicuramente di nuovo
2024-08-05
.
2024-08-04
Had a very good time, with excellent service, professional and very friendly staff. The room and the view was excellent. Had a lovely time in your SPA. Wouldn't hassitate a second to book with you again 🙂
2024-08-04
Our stay was absolutely perfect! The spa was so beautiful and relaxing. The bed was comfortable, the terrace was breathtaking, and the staff was amazing!
2024-08-04
We are very pleased to stay at the Hotel Du Lac. What a experience. Thank you all for the service and hospitality.
2024-08-04
Très agréable séjour.
2024-08-04
*
2024-08-04
Excellent two days, staff very nice and helpful. Rooms perfectly clean both days. View from balcony exceptional.
2024-08-04
Good
2024-08-04
.
2024-08-03
The air conditioning was better than some places we’ve stayed at in Italy. We appreciated that it wasn’t centrally controlled by the hotel so we could adjust as needed.
2024-08-03
Niente da aggiungere
2024-08-03
Thank you for a lovely stay at the Hotel Du Lac. We were made to feel really welcome and no question was too much to ask. Especially grateful for the help with directions and ideas for places to visit…even more so as Lake Como is so beautiful with so many places to see. We were even offer a breakfast to take with us as we left at six am.. much appreciated Our rooms were beautiful. A special note of thanks has to go to housekeeping…for their endless work Please accept our thanks for a most enjoyable stay We look to visiting again soon Grazie Mille
2024-08-02
Elogio à funcionária Carolina.
2024-08-01
Everything amazing, thank you!
2024-08-02
One of the nicest Hotels we ever stayed in. Room 2 was beyond expectations. The guys n girls staff on the rooftop terrace were Great and Graziano was the most helpful in making our stay perfect.
2024-08-02
Linda la terraza del desayuno
2024-08-02
The whole staff was great. Grazziano was amazing! He went above and beyond to accommodate us, and help make our stay a great one. He is an asset to your organization. Sara was also very helpful. We really enjoyed your hotel and our stay in Bellagio.
2024-07-31
We would have to loved to stay longer!!!!! Thank you so much for all your hospitality.
2024-08-01
The best hotel I’ve ever had. Thanks a lot for the birthday present. SPA was an unexpected pleasure. We had a great time there
2024-08-01
We loved our stay. Beautiful hotel and terrace . Lovely and helpful and hard working staff and our room was delightful . Clean and wonderful view and lovely decorated
2024-07-31
Very helpful staff!
2024-07-31
Thank you for all of your help and advice during and after our stay. We felt very welcome!
2024-08-01
What an amazing experience. The staff of this great place is the best. They truly treat you like family and take pride in their hotel. My only regret is we spent only two nights there because we had other places in Italy booked. We will definitely be back and it’s worth the 11 hour flight to visit this beautiful place while staying at a home away from home.
2024-08-01
We had a wonderful time. Brunella in the restaurant was especially kind and outstanding. 😊😊
2024-07-30
Beautiful hotel, we will definitely be back! Stunning rooms with the most magical view! Very clean and staff are very friendly and welcoming! Food is delicious in the restaurant - bolognaise!
2024-07-30
Clean orderly rooms. Breakfast buffet was good and a perfect location and view
2024-07-30
A
2024-07-29
Tutto perfetto
2024-07-30
The reception staff were super helpful in assisting us with plans due to the suspended rapid ferry service.
2024-07-30
Absolutely amazing stay. Love this hotel and will be back
2024-07-30
Spa magnifique Terrasse du petit déjeuner super
2024-07-29
It would be nice if you could suggest a good place to swim and sunbathing in the area! Hope to see you soon again! Keep up the good work! // Dick Lewander
2024-07-30
Thank you for allowing us to check in Early
2024-07-30
Outstanding hotel. Many thanks for a wonderful stay.
2024-07-30
Lovely balcony and a great room. Friendly staff and wonderful view, a very nice hotel.Loved the furniture and stone stairs.
2024-07-30
We thoroughly enjoyed staying at your hotel. Your reception staff are very friendly and helpful. It was nice to see happy staff.
2024-07-30
The breakfast buffet is by far the best part of the stay. There is so much variety and the taste was amazing. The rooms themselves were also clean and very tidy. I loved having AC in my room.
2024-07-29
Everyone was great and the room was beautiful. Not a single complaint. I will be writing a google review. I hope we get to come back soon!
2024-07-30
Thank you for the beautiful experience<3
2024-07-29
Super helpful front desk. Rooms were nice. Bar and bar staff was amazing. Key was a little problematic as we forgot to leave it at reception had it with us one day.
2024-07-29
Thank you for amazing stay!
2024-07-29
-
2024-07-29
We had a very nice stay. Thank you and especially for the kindness of the staff!
2024-07-28
Helpful recommendations by front desk staff, very nice waitstaff at rooftop bar, courteous housekeeping service, nice spa area which we were very happy was included in our stay!
2024-07-28
Great service and great facilities
2024-07-27
Great service all around!
2024-07-27
Front office staff were excellent. 10/10 great communication. Warm Friendly helpful. Thank you for the complimentary champagne on arrival for our anniversary
2024-07-28
Gorgeous room, newly refurbished with a beautiful balcony and view - great location and very helpful and smiley staff
2024-07-27
We had a wonderful stay with you and really appreciated the bottle of fizz to celebrate our honeymoon and the helpfulness of the staff in recommending restaurants and organising transfers from and to the airport.
2024-07-27
Muy bien situado el lugar
2024-07-28
Very happy with my stay
2024-07-26
Tout était parfait, nous reviendrons !
2024-07-27
Thanks
2024-07-26
Friendly helpful staff, delicious breakfast. Beautiful view of the lake from the terrace. Would definitely recommend this hotel.
2024-07-26
My special thanks to Paula Who was very sweet and helpfull when I have some health issues and difficult moments. She es very special and excellent person.
2024-07-27
The staff at the front desk were absolutely amazing from the time we booked to the time we arrived !!! Helped us greatly with parking situation, any questions or suggestions we had and booked our dinner reservations along with patio deck. The rooms were very clean and comfortable … Will definitely return and stay there also excellent location for everything !!!
2024-07-26
Staff & reception very helpful at all times. Management very approachable.
2024-07-26
Staff was very helpful and courteous.
2024-07-27
Very helpful and kind
2024-07-26
One of the best places we stayed during our trip of Italy … The location is ideal, but most of all the staff from the moment we booked to check in they were there for us !!! They assisted us with all our reservations for dinners along with solving our parking issue due to large vehicle. Our room was great good size and clean. I would definitely next time book a room with balcony and view of the lake !!! Loved the rooftop bar with great view and a must for sunset watching !!!
2024-07-27
Loved the spa!!
2024-07-27
Very helpful with recommendations and transportation
2024-07-26
No complaints
2024-07-25
.
2024-07-25
Spa and massage was fantastic. Loved the apéritivo at the roof bar. Thank you making me feel so welcome. Loved my room and the large terrace. Everyone including your lovely housekeeper was very friendly and helpful. Bravo! That’s not easy to achieve.
2024-07-26
Felicidades
2024-07-25
Great location fantastic view from the breakfast venue Great access to the ferries Would book this hotel again
2024-07-25
Bel établissement très bien placé. Très bon accueil du personnel. Petit déjeuner en terrasse très apprécié. Nous recommandons fortement cet hôtel à bellagio
2024-07-25
We enjoyed our stay at Hotel Du Lac. Was worried about ferry being right is front but never a problem. All staff were very friendly and helpful! Will definitely recommend to others and looking forward to coming back someday.
2024-07-25
This hotel was absolutely fantastic. The staff was beyond nice and helpful. It’s in the perfect location, walking distance everything, and directly in front of the ferry. It has a beautiful rooftop. The room was great. We had a balcony view to the lake. Extremely recommended staying here when visiting lake como! 😊
2024-07-24
Loved it here, stayed for our honey moon and can’t recommend it enough!
2024-07-23
Faultless service
2024-07-24
Spa très agréable, très bon massage. merci je recommande votre hôtel à tous les niveaux
2024-07-23
Thank you for your very generous celebratory bottle of Spumante. Our room was wonderful and we found the view enchanting. Your rooftop bar is a special gem and we enjoyed both your attentive staff and the stunning view.
2024-07-24
Excellent
2024-07-24
We enjoyed our time at your hotel. Loved the room, service, and amazing view from rooftop bar and breakfast terrace! The sauna room was tranquil and beautiful. We will definitely recommend Hotel Du Lac.
2024-07-24
Wonderful time thank you so much
2024-07-24
Loved meeting Frederico and friends! Felt like hanging out with old friends and family on the terrace. :)
2024-07-23
Nous avons été très bien accueillis, avec courtoisie, gentillesse et en Français 😊. Les massages ont été de très bonne qualité. L'hôtel est très propre et bien entretenu, l'attention aux clients est forte. Le Spa a tout ce qu'on y attend, calme et très agréable. Bravo pour la rénovation et à toute l'équipe pour l'attention.
2024-07-24
Excellent suggestions and bookings by the front desk staff. Very kind and very courteous
2024-07-23
Wonderful hotel and staff!
2024-07-22
Sara was VERY helpful before and during our stay! Bar service was good.
2024-07-23
Thanks to desk staff for telling us about the bus service to Como and arranging a takeaway breakfast
2024-07-22
Generally great. Lovely room, staff etc. New parking garage great.
2024-07-22
A great stay in an iconic location
2024-07-23
Once again great accommodations and service
2024-07-23
All as we hoped
2024-07-22
Great position in Bellagio, very comfortable accomodation and lovely staff.
2024-07-23
Room cleaning excellent
2024-07-22
Rooftop
2024-07-22
A wonderful hotel. With a gorgeous family dog.
2024-07-21
Staff were great
2024-07-21
Everything was perfect
2024-07-22
Staff very friendly other than at Breakfast. A grets fsmily run hotel and Danny was particuklarly charming and helpful
2024-07-22
Cleaning crew was fantastic and front desk staff were very helpful.
2024-07-21
Great stay
2024-07-22
Very nice staff!
2024-07-20
Thank you so much for a beautiful stay
2024-07-19
Absolutely loved our stay and the room upgrade! Can't wait to come back!!!
2024-07-19
Would stay there again and recommend it to my friends Perfect location
2024-07-19
waren sehr zufrieden
2024-07-19
Très bien dans l'ensemble
2024-07-20
Thank you to Dani and the whole team for such a wonderful stay. The buffet breakfast was wonderful, the welcome team at reception always so helpful and the rooms perfectly equipped for our holiday. The sauna was such a beautiful space that was also incredibly clean and well maintained. Overall, a delight to stay! Hope to see you again!
2024-07-19
Beautiful and convenient location, room was clean, front desk staff was friendly and helpful, our family had a wonderful time overall.
2024-07-19
Everything was wonderful. The staff was fantastic.
2024-07-19
We stayed in room 5 and it was absolutely beautiful. The front of house staff were extremely attentive and helpful. Also the cleaning staff were just so lovely. We loved our stay and will recommend to all of our friends.
2024-07-19
Very friendly staff, amazing location, excellent recommendations and the rooftop bar is incredible. Would visit again.
2024-07-19
We had the absolute best time staying here. Everything was perfect — from the room, to the beautiful rooftop bar and the delightful breakfast. Thank you for the amazing hospitality, we felt like a part of your family! We will stay here whenever we come to Bellagio next and recommend to all of our friends :) You are all the best!
2024-07-17
Excellent staff and excellent service.
2024-07-17
All staff very friendly and helpful. Nice surprise regarding spa use each day for one hour.
2024-07-17
Une séjour parfait grâce au personnel
2024-07-17
We had a wonderful stay! Excellent service from the staff, accommodations, delicious breakfast, lovely bar staff who provided drinks on the rooftop bar. Thank you to the hotel staff in making our vacation so special.
2024-07-17
I wrote a 5 star review on both google and TripAdvisor. Graziano at the desk and Brunella in the restaurant and bar were amazing.
2024-07-18
Thank you to the aperitivo bar staff! They were awesome and made the stay very enjoyable
2024-07-18
Exceptionnal service and staff made this stay a plus! We are so grateful for all the help and advice which made us create beautiful memories of this place. Will definitely recommend !
2024-07-17
Amazing hotel with friendly and knowledgeable staff. Would definitely recommend and can’t wait to stay again.
2024-07-17
a very lovely hotel and staff
2024-07-16
Man at front desk was very friendly and helpful. I wish I had gotten his name. He had a grey beard and was so nice.
2024-07-16
Forza Inter
2024-07-15
All the Hotel staff we had contact with were very helpful. Great place for us to stay for our daughters wedding. I'm sure we will be back
2024-07-15
The staff were all extremely attentive and helped us sort out our transfer back to the train station on our last day. We loved our stay at Hotel Du Lac, it was the perfect position and provided the best views.
2024-07-15
We loved this hotel and we will be back!
2024-07-16
The staff was very courteous and friendly
2024-07-16
The front desk staff was very helpful and friendly
2024-07-15
Staff were excellent and so helpful especially with transport around the lake and also gave us a takeaway breakfast on a morning we had an early start
2024-07-16
Very friendly and helpful staff- a hotel to recommend due to location and staff.
2024-07-14
El huevo revuelto dle desayuno podria mejorarb
2024-07-14
Grazie
2024-07-16
Outstanding!
2024-07-14
The staff was great. The bar men at the rooftop bar were friendly and engaging.
2024-07-14
The staff was so friendly and helpful! My fiancé and I really appreciate it!
2024-07-15
Merci, très bon accueil et très belle vue ! On a adoré le coucher de soleil sur le rooftop
2024-07-13
None
2024-07-13
Very helpful service at reception, organising our transfer to the airport at short notice.
2024-07-13
A hotel is built on its staff and everyone at the hotel, particularly the reception desk staff were amazing and so helpful from booking to check out. You are how a hotel should be run. Thank you
2024-07-13
I loved Hotel Du Loc and would highly recommend anyone stay here! I would absolutely stay here again!
2024-07-13
Excellent front desk service. Very nice room. Bar on 5th floor was great.
2024-07-13
Everything was wonderful! Graziano was THE BEST!! So helpful, informative and made us feel so welcome!
2024-07-14
Na
2024-07-14
Félicitations au personé,, professionnel et attentif
2024-07-14
From the moment we checked in to the day we checked out, our stay was absolutely wonderful! The front desk staff was so pleasant and helpful, answering all of our questions throughout our stay. The hotel is charming and so clean. We enjoyed our time at the spa, as well. The room was always made and there was attention to detail each day. The breakfast each morning was incredible and the view, simply amazing! Thank you for a wonderful experience! We cannot wait to return to the Hotel Du Lac!
2024-07-14
Everything was wonderful. Would love to stay here again!
2024-07-13
The staff were incredible. They set up appointments as needed and were available any time we had a question.
2024-07-13
We had a a wonderful stay at Hotel Du Lac. We felt very pampered there. We would stay there again!
2024-07-13
The reception staff were very friendly and helpful with a sense of humour
2024-07-13
We had an excellent time,lovely helpful staff Thank you all x
2024-07-13
We had a great time staying in Hotel du Lac. Right from the start, staff were amazing and could not have been more courteous or helpful. Especially the reception staff and in particular Graziano. You could really tell it’s a family run hotel and their ethos is doing everything they can to enable them to have the best stay in Bellagio. I really appreciated having the tickets booked for Villa Balbianello and vegan yogurt, soya milk and pastries for breakfast. Also being able to have soya milk in the fridge in the room was much appreciated.
2024-07-12
Hotel du Lac in Bellagio is a gem on Lake Como. The stunning lake views, central location, and charming ambiance made our stay unforgettable. The staff were exceptionally welcoming and attentive, ensuring we felt right at home. Highly recommended for a perfect stay in Bellagio!
2024-07-12
Accueil très sympathique du patron
2024-07-12
Thank you to all the lovely reception staff we met along the way and for our arrival birthday treat surprise. Really Appreciated it
2024-07-12
Hôtel à conseiller à nos amis
2024-07-12
Hôtel très bien situé. Nous avons passé un très beau séjour.
2024-07-12
fatastic stay; amazing staff - thank you!
2024-07-12
hôtel et chambre au top
2024-07-11
fantastic front desk staff helped us with everything from ferry schedules to getting the football match on TV. they treated us so kindly and respectfully - thank you for a marvelous stay
2024-07-11
Thank-you for a wonderful stay. Exeptional staff service and room cleanliness and comfort. Such a lovely tucked away spa too. Thank you to the male member of staff at reception for allowing us use of the terrace and his friendly service. Sorry didn't take a name, it was the night of the 10th July. Wonderful stay overall.
2024-07-12
A wonderful stay in a comfortable environment. The hotels' location was convenient with a great view of Lake Como and easy access to all things in Bellagio including the ferry. The front desk staff was pleasant and very helpful. Would definitely return to Hotel Du Lac
2024-07-11
We had a great time at your hotel!
2024-07-11
Thanks!
2024-07-11
Wonderful hotel, location and staff.
2024-07-10
Personnel très gentil et l’apéritif au roof top est vraiment très agréable ainsi que la terrasse pour les petits déjeuners
2024-07-09
Spectacular location. The spa was lovely. The rooftop was delightful.
2024-07-10
Wonderful stay with the best staff
2024-07-10
Exceeded expectations. Travelling from Canada through Europe. You’ve been our favourite place on all our stops so far. Beautiful town, people, hotel, and staff. Every single staff member acknowledges us every time we walked passed. You’re a class hotel and would highly recommend. We will come back for sure!
2024-07-09
Perfect hotel in the central
2024-07-10
A fantastic place to stay. No complaints from me. If I ever go back I would stay here again.
2024-07-10
Great staff, friendly and respectful. Amazing food at restaurant.
2024-07-09
The hotel stay was superb. Excellent location and view, very nice rooms and staff.
2024-07-09
Wonderful stay!!
2024-07-09
Great hotel and wonderful staff
2024-07-09
Thanks for a pleasant stay
2024-07-09
Amazing hotel and staff. Cannot wait to come back!
2024-07-09
We loved our stay at Hotel du Lac with our room facing the lake, the friendly and helpful staff, and the morning breakfast buffet. We wish that every hotel was this beautiful with such great professionals!
2024-07-09
None
2024-07-09
Perfect location with amazing views.
2024-07-09
The hotel was spotless. Every member of staff that I interacted with was so helpful, polite and friendly. Reception was extremely helpful, again, every member of staff on reception were friendly and never too busy to help. I have stayed at many hotels over the past 20 years and the Hotel Du Lac Bellagio is one of the best.
2024-07-08
Your staff went above and beyond to assist us with information and reservations. Room was extremely clean and housekeeping did a wonderful job each day.
2024-07-08
We had a wonderful stay at Hotel du Lac. The entire staff is just great - Graziano and everyone else was extremely helpful, always friendly and good humored. Everything about our stay was just perfect. Thank you, Hotel du Lac. Sid Kaplan and Nan Lower
2024-07-08
Lovely Hotel not sure why it’s only a 3 star hotel. Definitely as good as all the 4 star hotels I’ve stayed in in Europe.
2024-07-08
A big thank you to the front desk who assisted us today when we needed a car service to get to our next destination!
2024-07-08
The font desk staff was amazing and incredibly helpful. They helped book a car service last minute
2024-07-08
Great place, great terrace and spa options, great location. nice family feel
2024-07-08
Fantastic location Very clean and friendly staff
2024-07-08
Great people and hotel! Thank you
2024-07-07
Our entire stay was lovely. Especially kind were the front desk personnel, with reservation, check-in and check-out.
2024-07-08
The hotel is absolutely beautiful and I loved my balcony room The cleaning lady was so good and attentive. The massage was also very good
2024-07-07
Excellent hotel and staff. The communication and service was exceptional and the rooms were very nice.
2024-07-06
Very pleasant experience. Thank you so much for the bottle of sparkling wine, it was a nice refreshing surprise for our anniversary. All the helpful emails and quick responses was all appreciated. Special thanks to Sara!
2024-07-06
Staff were amazing !
2024-07-06
My husband and I had a wonderful time in Lake Como, made even more special by the food,cleanliness, facilities and especially the staff at Hotel Du Lac, Ballagio. The staff on reception were extremely pleasant, friendly,helpful and knowledgeable, giving us advice on things to do and how to get to the places we wanted to visit. The restaurant and bar staff were equally as good, it was so nice to go down to a delicious breakfast each morning and be greeted by smiley, friendly faces and enjoy the first meal of the day with a lake view. The roof terrace again had spectacular views and the bar staff went out of their way to make sure we were comfortably seated and again were really friendly and pleasant, drinks were always served with a smile. We would have no hesitation in returning to this wonderful hotel in a wonderful setting overlooking the lake.
2024-07-07
Wonderful location and very friendly staff, we could not have asked for a better stay.
2024-07-07
Front desk was great
2024-07-06
Thank you for a wonderful stay. Location was perfect, rooms were nice. Everyone at the front desk was super helpful and made the stay feel like 'home'.
2024-07-07
We very much enjoyed our stay. The hotel was in a very convenient position especially for the ferries. The staff were extremely friendly and helpful.
2024-07-07
Everything was good, thanks. The staff were all very friendly and helpful and we were able to enjoy our stay more as a result.
2024-07-07
Exceptional service; appreciate the friendly and helpful staff members at the reception
2024-07-06
Kind and friendly and helpful staff
2024-07-05
Nice stay
2024-07-05
We were very pleased with everything about the hotel. The staff, the accommodations and the amenities were excellent. Will highly recommend the hotel to anyone who tells us they are coming to Lake Como.
2024-07-06
Excellent hotel
2024-07-05
Everything was wonderful! Loved the spa and rooftop!
2024-07-05
All was great except for the wifi lost connection at times when sitting on our balcony.
Eccellente
Reception
Camere
Aree comuni e servizi
Colazione e servizi di ristorazione
2025-07-05
Perfetto, grazie mille