2024-11-17
Camera bellissima e spaziosa, ci hanno fatto fare upgrade e junior suite. Una sorpresa davvero speciale ed inaspettata, molto apprezzata. La spa ben fornita e rilassante. Ottima posizione, in centro a Bellagio e davanti all’’imbarcadero per un’ottima vista lago quando fai colazione. Tutto perfetto, staff gentilissimo e disponibile.
2024-11-17
-
2024-11-17
Everyone was cheerful and helpful. Your B/F was very helpful, especially Ganka (hope I got her name right). TQ for a lovely stay
2024-11-17
Thank you for the style and the atmosphere! The level!
2024-11-18
Siamo stati benissimo un grazie alle due sorelle Alessia e Mara molto professionali
2024-11-16
Très bel hôtel, magnifique chambre, vue incroyable Staff très serviables et aimables
2024-11-17
Our stay was fantastic. Mattieu (not sure of spelling) our server in the restaurant was exceptional. Truly enjoyed our stay.
2024-11-15
Cheerful reception. Clean rooms
2024-11-16
Destable pulcritud. Hermoso edificio y ubicación.
2024-11-16
This Hotel is great . I will highly recommended to any one.
2024-11-16
Nous sommes arrivés en plein brouillard 🌫️ et le lendemain le soleil était au rendez-vous ! Personnel très sympathique, chambre simple mais parfaite, on pense être dans un chalet ! Très bonne literie. Très belle découverte en ce qui concerne le dîner ! Parfait
2024-11-15
Everything good
2024-11-15
Très bel hôtel
2024-11-15
Lovely hotel
2024-11-13
I have stayed at Hotel Du Lac 4 times now and have been treated so well. This past visit I was given a free room upgrade and was so amazed at the beauty of this room. The staff are so helpful and kind!
2024-11-14
We stayed during the last week the hotel was open for the 2024 season and we would never have known. All services were fully executed with exceptional attention to every detail. The spa is beautiful and provided a lovely escape on a chilly morning. Thank you for arranging my wonderful masseuse Stefania! Thank you for keeping the rooftop open to watch the sunrise and sunset! So breathtaking over stunning mountains and lakeshore.
2024-11-14
Absolutely the most wonderful hotel. Staff are extremely helpful and friendly. Cannot wait to cone back!
2024-11-13
The room was great.
2024-11-13
Amazing staff and a beautiful hotel!
2024-11-13
.
2024-11-12
One of the best hotel experiences we have ever enjoyed. The property itself, our room, breakfast and especially Mateo, Barbara and everyone who assisted us during our stay. Thank you.
2024-11-11
We had never been in the Lake Como area previously. We are delighted at our choice of your hotel and hope to return. Outstanding staff and accomodations. What view from our room. Thank you
2024-11-11
La vue sur le lac est magnifique. La situation est parfaite.
2024-11-12
Le personnel est très professionnel, serviable : top!
2024-11-12
Séjour très agréable . Personnel très serviable .
2024-11-12
Très joli cadre pour le petit déjeuner.
2024-11-10
The reception staff was really nice and helpful
2024-11-11
Amazing trip. Beautiful hotel. Thank you so much!
2024-11-11
.
2024-11-10
One of the best stays I have ever had
2024-11-11
Tutti erano molto cordiali e molto disponibili. Era il mio secondo soggiorno nel vostro hotel. Il primo è stato nel 2012. Il tuo hotel era molto più bello dopo la ristrutturazione.
2024-11-09
5 Stars!
2024-11-10
0
2024-11-10
Situation de l'hôtel parfaite, accueil de la réception excellente, chambre très propre et confortable.
2024-11-10
This is one of the most beautiful hotels I’ve ever stayed in. Bravo and thank you.
2024-11-09
Gracias por ia amabilidad de ofrecernos una botella de espumante para celebrar nuestro aniversario.
2024-11-10
Perfectly lovely stay!
2024-11-09
All front desk staff was very nice and helpful, helped with ferry schedule etc and were able to store luggage after we checked out until our ferry departed.
2024-11-10
Everything was perfect!
2024-11-09
This is a beautiful hotel. So convenient to every thing. We enjoyed our visit!
2024-11-09
Great location!
2024-11-09
Great experience and loved the spa! Front desk and restaurant help were great!
2024-11-07
Très bon rapport qualité-prix. Super emplacement, très belle vue sur le lac depuis le restaurant, chambre agréable, joli spa
2024-11-07
A great hotel. If we go back to Bellagio, we will stay here.
2024-11-08
Fue una muy buena estadía. Lo único Malo fue el tiempo porque no hubo muchas actividades que hacer porque fue muy frío . Pero el hotel fue perfecta ubicación y en general todo fue muy bueno .
2024-11-07
Thank you for making my 50th birthday celebration one to remember. I couldn’t think of a better place to spend it.
2024-11-06
Front desk staff has been amazing & helpful helping us with figuring out ferries schedule, how to get to the other towns! Highly recommend this hotel, the view is spectacular and they had a complimentary bottle of Prosecco ready for us (celebrating our Anniversary) when we get into our room!! What a service! Love this hotel for its location (ferry is right in front of the hotel) & everything from their breakfast to their amazing daily housekeeping!! 😍
2024-11-06
Room was clean. Nice to be able to use the roof deck even though the bar was closed especially since we were lucky with good weather.
2024-11-05
N/a
2024-11-04
Grazie a tutti
2024-11-04
Thank you to the staff at hotel du lac. Especially Sara who personally remained in contact with me before and after checking in. The room I had came with a balcony and it over looked the lake. One of the best experiences I’ve had with a hotel. Thank you for making our honeymoon special
2024-11-04
Parfait
2024-11-03
Had fun in the bar!
2024-11-04
Personale disponibile e gentile
2024-11-03
Ok
2024-11-03
Super
2024-11-03
We had a wonderful stay at the hotel. Everyone one was professional and friendly. A great place and located ideally Thank you especially to Daniele, a most amazing person
2024-11-04
Great location, nice scenery, beautiful room
2024-11-04
Sweet bartender!
2024-11-04
All staff was exceptional including Senedu.
2024-11-03
felicitaciones
2024-11-02
Everything was wonderful for my one night stay! All the staff are helpful and kind. Thank you very much!
2024-11-02
Merci a vous Excellent séjour !!!
2024-11-01
Merci pour ce beau séjour
2024-11-02
Size of rooms and cleanliness was greatly appreciated. Linens were very comfortable.
2024-11-01
Grazie mille della vostra gentilezza e professionalità Daniele super. Hotel bellissimo
2024-11-01
Nous avons passé un très agréable séjour dans ce joli petit hôtel. Tout était parfait! Le personnel charmant et sachant parler français, la chambre grande et propre sans aucun bruit autour, un petit déjeuner délicieux avec beaucoup de choix, un spa pour se détendre et un emplacement idéal en plein centre en face des ferries. Je recommande l’hôtel du lac!!
2024-11-02
Hotel was incredible. The staff was incredible. We could not have asked for a more lovely place to spend our engagement celebration. The staff made our visits spectacular and we would absolutely stay here or recommend this property to our friends.
2024-11-01
Location and room were perfect, everyone was very helpful. We also loved Bailey. Would definitely come back.
2024-11-01
We would like to thank every one at Hotel Du Lac for making our stay confortable. special thanks to the owner - Father & son whom we met at the reception & giving us a fantastic room. Their special gesture made our trip more memorable The lady at the reception was helpful & gave us information which was helpful to explore the area more efficiently WE HAPPY. LOOK FORWARD TO VISIT AGAIN & STAY AT DU LAC
2024-11-02
Merci
2024-11-01
My fiance and I had a wonderful stay at the Hotel Du Lac. The staff at the reception were extremely kind and we were blown away when we received an upgraded room after we let the staff know we were there celebrating our engagement. The balcony room overlooking the lake was stunning and was one of the key highlights of our trip! We would definitely recommend this hotel to family and friends for future trips and hope to return ourselves sometime soon.
2024-11-02
Parfait !
2024-11-01
Hotel Staff are friendly and very helpful, even personally bring us to the room upon check in. Will definitely recommend to friends.
2024-11-01
Very nice hotel & service, best place & value for money
2024-10-31
We loved the hotel. The scrambled eggs at breakfast were not up to the standard of the other food offerings. The AC in the room took some time to figure out but the staff was very helpful.
2024-10-31
Très bon accueil. Personnel très disponible et agreable
2024-10-30
This hotel was one of the nicest hotels we've stayed in while traveling through Europe. Everything was outstanding and exceeded our expectations. We are looking forward to returning next year and will definately book at Hotel du Lac!
2024-10-30
It has been a few years since staying here. Hotel du Lac is our most favorite hotel in Bellagio. The staff is courteous, knowledgeable and has a good sense of humor. Our room was perfect, being on the top floor with easy access to the balcony. I highly recommend the Hotel du Lac!!
2024-10-31
Not one suggestion, everything was flawless! Cheers
2024-10-31
Fantastic experience. Staff, food, customer service was outstanding.
2024-10-31
Thank you to the staff for there kind and professional way! ⭐️⭐️⭐️⭐️⭐️
2024-10-31
None
2024-10-30
T
2024-10-30
Merci à tout le personnel de l’accueil et bravo pour le français Très bel établissement bien situé
2024-10-30
Très bon séjour
2024-10-31
Wonderful visit / great staff / thank you for the private boat tour recommendation! It was perfect!!
2024-10-30
Front desk was great
2024-10-30
Staff loverly
2024-10-30
We had a wonderful stay at your hotel. There was a problem with the closet that would not open, but it was taken care of shortly. Will be happy to recommend Hotel du Lac to friends or other travelers. The location cannot be beaten!
2024-10-29
Very happy with the service received,very friendly and helpful staff.Highly recommend.
2024-10-30
Nice location
2024-10-29
The room was great and everything about our stay was lovely. Perfect location. Great staff. Comfortable bed. Great bathroom. Would definitely recommend.
2024-10-30
Great location right off the ferry in beautiful Bellagio. Staff was great and the room was clean and well appointed. The breakfast was excellent The outdoor seating was ok but not as inviting as it's neighbors.
2024-10-28
Thank you for the stay
2024-10-28
We had a great stay thanks.
2024-10-29
I am glad I booked Your hotel, it is significantly better than 3 stars.( because usually I choose at least 4 or 5 stars). Especially I like a wonderful staff, cleanliness, good bath products, amazing view from balcony. Thank You very much for a good time I had. in Bellagio. I hope to come back.
2024-10-29
Fantastic hotel, minor adjustments but you can see it's a very well run hotel.
2024-10-29
Loved our stay
2024-10-28
Great view and very helpful staff
2024-10-28
Beautiful hotel, rooftop terrace,breakfast terrace and great spa with sauna
2024-10-28
We love it here, such a convenient location, wonderful staff and the spa is a lovely addition especially when we visit out of season
2024-10-27
Breakfast was lovely and the cute was amazing.
2024-10-28
Spa was wonderful.
2024-10-28
Lovely room. Good service!
2024-10-27
We had a wonderful time. We enjoyed a massage and the spa was wonderful. The staff went above and beyond during our stay
2024-10-27
Your front desk people were wonderful. Helpful, kind and warm.
2024-10-27
Very courteous and professional staff
2024-10-27
Kleiderhaken im Zimmer und vor allem im Bad fehlen
2024-10-27
We had a wonderful stay. Thank you for everything.
2024-10-27
We thoroughly enjoyed our time at Hotel Du Lac. The location could not be better and the roof garden is an amazing place to see sunsets over Lake Como. The front reception staff were more than accomodating. Our room was spacious and comfortable
2024-10-26
Wonderful hotel, staff and location
2024-10-26
Very nice
2024-10-26
Receptione , cameriera.
2024-10-27
Reception and house keeping staff were all amazing.
2024-10-26
The room was nice and clean.
2024-10-25
We loved our stay at Hotel Du Lac. The staff on reception were very helpful and friendly. Our rooms was always cleaned beautifully. We loved our view and we even had a bottle of champagne on arrival in our room, as it was our honeymoon.
2024-10-26
One of the best hotels we have stayed at with reasonable prices - detailed cleanliness of the room and bathroom with pleasant aroma was very relaxing and satisfying for us.
2024-10-26
I have been traveling to Italy for many years, and I’ve gathered countless wonderful memories. However, this recent trip was truly one of the most exceptional experiences I’ve had there. Upon arrival, we were warmly welcomed by a delightful staff member, at the reception desk. She greeted us with a warm, genuine smile that instantly made us feel at ease. Her kindness and professionalism shone through as she patiently guided us through the check-in process and explained the hotel’s amenities. The breakfast service staff were absolutely professional and kind, enhancing our mornings with their warm hospitality. One of the standout memories from our stay at Hotel Du Lac was the exceptional massage experience. The skilled, knowledgeable, and genuinely kind masseuse made it truly unforgettable. It was a fantastic experience that added a special touch to our visit. Please kindly pass along my sincere appreciation to the lady masseuse. I only wish I knew her name so I could thank her personally!
2024-10-26
Your hotel lobby is very beautiful and conveniently located near the ferry. The girls behind the desk helped us a lot, which we appreciated . The room was very nice. The bed was decent. However, it could’ve been a little more comfortable.
2024-10-26
Rooms very near and clean!
2024-10-24
Danke für die Aufmerksamkeit zum Geburtstag.
2024-10-24
Exeptionnel!!!! Merci pour ce séjour si magique!
2024-10-25
Foi permitido trocar o dia da minha reserva, sem ônus e prontamente.
2024-10-25
Overall very good
2024-10-24
our stay was tremendous
2024-10-24
Excellent hotel! clean and modern and perfect location. Kind and helpful staff, beautiful spa. We would definitely stay here again.
2024-10-25
Ha sido todo fantástico
2024-10-25
The cake in the breakfast buffet was delicious. Breakfast room has a marvelous view. Bed was comfortable - I slept well. Room was cleaned well and cleaning lady was polite and professional. Man at reception was very very nice and welcoming.
2024-10-24
The room was wonderful - fresh and spacious and well decorated. A wonderful welcome when we arrived at the hotel - very hospitable. Great roof top bar - so special to watch sunset across the lake Wonderful light breakfast room with sensational view of the lake.
2024-10-24
Wonderful hotel Keep up the good work.
2024-10-22
We had a very enjoyable stay. Grazie Mille
2024-10-22
Lovely hotel! Enjoyed our stay and would definately stay again if we are so lucky to visit Bellagio again!
2024-10-22
מלון במיקום מדהים. נקי.
2024-10-22
Wonderful hotel
2024-10-22
Amazing!
2024-10-23
Our stay with you was wonderful! Couldn’t have asked for more!
2024-10-22
We had a wonderful stay and felt the staff and hotel were great.
2024-10-22
Beautiful room, lovely breakfast room, wonderful terrace bar, comfortable bed, great shower, delicious cornetti for breakfast, super friendly and helpful front desk staff.
2024-10-23
Amazing location and beautiful hotel ..Everything was great 😊 Very helpful and courteous staff at the reception ..we had a wonderful stay
2024-10-23
siamo stati bene ottima soluzione anche per pernottamento lavorativo bravi a presto
2024-10-23
Perfecto
2024-10-22
Our stay at Hotel du Lac was superb! Our room was fabulous with an amazing view of the lake, the fizz on arrival to celebrate our wedding anniversary made us feel very special. The staff were lovely and overall our stay was fantastic. Thanks to all for making the Hotel du Lac such a great hotel
2024-10-23
Keep doing what you are doing. A fantastic stay punctuated by phenomenal service.
2024-10-22
MUY BUEN SERVICIO
2024-10-22
The room we reserved was unavailable due to an unfortunate incident. The manager was very apologetic and offered us a different room at an appropriate price reduction. It turned out to be very comfortable and adequate. He was very kind!
2024-10-22
to all staff.
2024-10-21
Lovely hotel with friendly, obliging staff. They couldn't do enough for us. They made our anniversary very special.
2024-10-21
Spent the night as a pre wedding visit and was very impressed with every aspect of hotel. From checking in and getting ticket for parking to cleaners and breakfast team everyone was very polite helpful and professional. Thanks again and look forward to seeing you next year for the main event! 🎉
2024-10-21
Lovely hotel. Lovely staff. They couldn't do enough for us and they made our special anniversary very special.
2024-10-20
.
2024-10-21
The concierge and hotel staff were really nice and helpful.
2024-10-20
Everything was pretty good, but there was a foul smell coming from the bathroom drain so we had to keep the bathroom door closed as much as possible. Helpful staff.
2024-10-19
Great time
2024-10-19
Europe's finest hotel! The people, excellent condition of the hotel, and food were all the best! Your couples massage was the best We have ever experienced as well! Thanks for the most delightful time! Dr. Hank
2024-10-19
Very clean and well staffed. We enjoyed our stay and would love to visit again.
2024-10-19
Great hoel, superb location and spa with sauna was an excellent bonus!
2024-10-20
Loved our stay
2024-10-20
Desk reception was helpful and kind.
2024-10-20
Heat didn’t work with thermostat. The plastic control knob on the bathroom heated towel rack was stripped, so the rack could not heat.
2024-10-20
Very BIG thanks to Sara for the exceptional guest service.
2024-10-20
Thanks for the great experience
2024-10-20
Amazing stay, gorgeous hotel, great staff - LOVED IT
2024-10-19
Thanks to the bar for opening up a bottle of wine we had brought and providing glasses. The breakfast assortment was amazing.
2024-10-19
Wonderful
2024-10-18
Tout était très bien
2024-10-19
Thank you to everyone - an enduring Lake beauty and always a special stay.
2024-10-19
I did not book this property. I tour company did. Staff was very professional and helpful!
2024-10-19
Merci pour ce séjour
2024-10-18
Overall, a very nice stay and while most of the staff was very nice, some of the breakfast food service staff were unwilling to do anything outside of the very basics.
2024-10-17
Thank you so much for such a wonderful stay!!! We had an amazing time!!
2024-10-17
We love the Leoni family! John and Laura Mariano
2024-10-18
Very enjoyable
2024-10-17
Loved our stay thank you
2024-10-17
We enjoyed our stay and would recommend the hotel to others.
2024-10-16
Our stay was excellent and the staff and service was exceptional- Thank you
2024-10-16
The clerk at checkout gave helpful information regarding transportation to the train station. He said take the ferry and walk because Ubers are unreliable in the area. We did, and even in the light rain, that was a smart choice.
2024-10-17
Merci aux gens de la réception!
2024-10-17
Our stay was ver enjoyable.
2024-10-17
Merci
2024-10-17
Complaint: Sorry I misread the title A gentleman working at the breakfast buffet was quite rude when we arrived as the buffet was closing. He actually pushed ahead of me to turn off the coffee/ hot water machine and raised his voice, yelling Fini and grabbing the food quickly so we could not take something from the buffet. It was honestly shocking and left a very bad taste in our mouth. Other than his behavior, the staff was lovely and helpful. I did tell him that I found his behavior rude and the food that was left would likely be thrown away and he yelled go to the restaurant! And actually was laughing. I could see the woman working was uncomfortable by his rude behavior. We were unable to use the appertif and have a drink two different nights as I guess there is a limit to how many people can be served at a time. This was not so clear to us.
2024-10-16
Na
2024-10-16
Staff at front desk were very helpful upon check- In and throughout stay.
2024-10-17
We had a lovely stay & would definitely recommend this hotel. Great location and the staff were very friendly & helpful
2024-10-17
Thank you very much for contributing to a wonderful stay in Bellagio. All staff were very pleasant and helpful. The Hotel is in a terrific location and is a pleasure to stay at.
2024-10-17
Lovely place to stay. Super convenient location. Staff were fantastic. Highly recommended.
2024-10-15
Great room and great shower. Loved the terrace and the helpful staff who suggested some great eateries.
2024-10-16
Thanks to all of the staff there as they were all very friendly and helpful.
2024-10-16
A big thank you to the male Front Desk person who brought up extra pillows and slippers.It was much appreciated! All of the Front Desk personnel were extremely hellful and polite. Loved the spa!
2024-10-16
So happy we have had the opportunity to stay at your beautiful hotel Thankyou! We work in a historic inn in Maine so we always appreciate fantastic accommodations and you gave us that!
2024-10-16
Excellent location and room. Loved heated towel rail. Very comfortable
2024-10-15
The gentleman on the front desk is the nicest hotel guest relations I’ve experienced in Italy. Alicia was super helpful recommending the spa and roof top garden - and very friendly answering all our questions.
2024-10-15
I would highly recommend Hotel Du Lac to anyone traveling to Bellagio. I thought the front desk and the housekeeping staff, as well as the rooftop bar staff were courteous, friendly and so accommodating. When my husband left his iPad in the room after we checked out. They went to heroic measures to get it on the next ferry to Varenna so that we could pick it up from there before we got our train to Milan. They truly went above and beyond and we’re just best. However, I would recommend with some caveats. See below.
2024-10-15
Rooms were very nice and staff was helpful and friendly.
2024-10-14
All staff were excellent especially the gentleman at the front desk who connected us with needed medical services. Our housekeeper, Barbara, was wonderful at meeting our special requests. The breakfast staff was great at providing special GF options. Our room was outstanding - loved the view/balcony. Can’t wait to come back!
2024-10-14
Excellent!
2024-10-14
Graziano was incredibly helpful with finding my wife and I a doctor last week. He gave us directions and helped us set up an appointment. We were able to visit Dr. Tagliabue and get a prescription for the antibiotics we needed at the pharmacy. Our vacation in Bellagio was saved!! Understanding the ferry system is essential. Reception helped a number of times with my questions.
2024-10-15
Great staff
2024-10-14
Staff was always courteous and helpful
2024-10-15
Great staff so helpful spa fantastic and room gorgeous - upstairs bar view to die for and staff very attentive
2024-10-14
Really enjoy location and accommodation
2024-10-14
Excellent!
2024-10-13
Helpful staff great recommendations and great spa services
2024-10-13
Yes
2024-10-13
Amazing location, polite staff, great cocktails, and relaxing amenities! We had a great stay and hope to be back in the future.
2024-10-14
Reception staff and room service staff extremely helpful.
2024-10-13
We really enjoyed our visit of your wonderful hotel. The staff were all friendly and helpful whenever needed. The rooms and public areas were very clean and well kept up. We really enjoyed the gentleman that manned the reception area in the afternoon - he was great for getting any information or directions as needed. We also thought our maid service was excellent - we were well stocked with toilet roll, Kleenex and towels. The sky deck is a wonderful way to end the day.
2024-10-14
Roof top bar was fabulous
2024-10-14
Na
2024-10-12
Staff was excellent and very helpful.
2024-10-12
Thanks
2024-10-12
.
2024-10-12
We had a fantastic stay at the Hotel du Lac. Lovely hotel and lovely, helpful staff.
2024-10-12
Such nice staff and such a beautiful hotel!
2024-10-13
We had a wonderful stay. Room was lovely
2024-10-13
All staff from reception to housekeeping were fantastic. Breakfast staff were a little less friendly. Reception could not do enough for us and the waiting staff at the outside seating area were amazing.
2024-10-12
We had a beautiful stay. Well located in the walking center but at the same time quiet. Beautiful roof top and Spa. They accommodate the garage for us even though we didn’t book ahead of time. Overall a beautiful stay.
2024-10-12
Thank you for a perfect stay! We will be back! ❤️
2024-10-12
Hotel beautiful and location perfect . Staff at front desk were great and helpful. Checking in and out was simple and stress free.
2024-10-12
Wonderful experience
2024-10-12
Wonderful and convenient experience
2024-10-12
very noisy from the street noise...especially since the only way to cool room was to open window...But overall are stay was very nice.
2024-10-11
Had an excellent stay
2024-10-11
Enjoyed our stay. Very nice hotel.
2024-10-10
Great stay
2024-10-11
Wonderful & Helpful at check in
2024-10-11
Front desk staff was excellent at check-in! Very helpful with room, parking, etc.
2024-10-09
We absolutely loved our stay at Hotel Du Lac & will absolutely stay there in the future when we return to Lake Como! The hotel was beautiful, bed was incredibly comfortable & the view from the rooftop bar was the best in Bellagio. Graziano was incredibly kind, welcoming & helpful during our stay. We have nothing but great things to say about Hotel Du Lac!
2024-10-10
Very nice spa
2024-10-09
I have stayed at Hotel du Lac several times. Love the hotel, rooftop bar, and location. But more than anything the owners and staff are what always bring me back. They are warm, helpful, and professional. Special thanks to manager Graziano.
2024-10-09
Rooftop bar staff were great!
2024-10-08
Great front desk staff
2024-10-09
Wonderful visit. Thank you to all who work at Hotel du Lac
2024-10-09
Wonderful location, fabulous hotel, especially the staff. Highly recommend.
2024-10-08
All of the Hotel Du Lac staff were lovely and very welcoming. Including reception, the bartenders on the roof terrace etc. We also had lovely waiters on the ground / street level terrace bar . Very professional. Also a lovely touch by leaving a personal note with Prosecco for my sister on her birthday. Really lovely having a personal gesture.
2024-10-09
A welcoming clean friendly very comfortable hotel it’s on my list to return!
2024-10-09
The staff was very helpful especially in regard to getting us transportation. Thank you for a wonderful stay.
2024-10-09
We had scheduled an early morning water taxi the day before check out but when we checked out they had no record of it. The young guy (he was not the one who scheduled it the day before) was very helpful getting us to the public water taxi on time.
2024-10-08
Beautiful location, very helpful and warm staff.
2024-10-08
It was a lovely hotel and excellently located
2024-10-07
Handled the problem with dripping air conditioner in our bathroom very professionally.
2024-10-08
None
2024-10-07
Wonderful property, amazing views, great service, Grazziano awesome!
2024-10-07
Rooms and Staff were great
2024-10-07
The hotel was beautiful, excellent location, and staff very friendly and helpful.
2024-10-07
Very nice hotel. Bed was comfortable.
2024-10-07
What a lovely friendly hotel. All staff on Reception were lovely and always ready to help. Breakfast was plenty and lots of choice. Spa was lovely too. Highly recommend this hotel. Perfect setting for touring and visiting other towns. Will be back for sure.
2024-10-07
Thank you for a lovely stay wonderful hotel in fantastic setting
2024-10-07
Hotel was excellent and always spotless, would rate it higher than 3 stars, staff were always courteous and helpful, would highly recommend to anyone wanting to stay in bellagio
2024-10-07
What a lovely hotel! Thoroughly enjoyed our stay! Great views, rooms were comfortable and clean. Staff was welcoming and helpful.
2024-10-06
Lovely breakfast and room, staff are lovely and very attentive. Breakfast wasn’t the best tbh
2024-10-06
Enjoyed the spa and our room was fantastic!! Thank you!!!
2024-10-06
Félicitation pour la propreté des chambres et la qualité des services
2024-10-07
Beautiful rooms and large terrace. Exceeded our expectations! Profession and friendly staff
2024-10-05
We were very happy with the staff and accommodations. The location is perfect!
2024-10-05
We love everything about you and you plan to upgrade the food service is terrific. See you again.
2024-10-05
We enjoyed our stay at Hotel du Lac. The location is perfect and the staff was very helpful. We would happily return for another stay.
2024-10-05
The rooms are lovely and very comfortable. The staff was great!
2024-10-06
We really enjoyed our stay here. The view across Lake Como was amazing from the room. The hotel was nice and central in Bellagio which made it convenient to come and go. Being right across from the ferry terminal was a big plus as well.
2024-10-06
WE LOVED your hotel. The staff, the rooms, the spa— perfetto. We had room 5 for a 4 night stay. The weather was a bit gray, but our stay was not because the room was such a pleasure. We look forward to recommending it and to returning.
2024-10-05
Wonderful hotel, perfect view, very nice room.
2024-10-06
Staff was very helpful in assisting us with restaurants, excursions, or anything we needed. Great hotel.
2024-10-05
Great location, enjoyed the spa and will be back
2024-10-04
The hotel is just lovely. Great staff, great spa, great roof top bar. Perfect location in Bellagio.
2024-10-04
Hotel du Lac is a phenomenal hotel. We come to Italy 3 times a year for the last 10 years and stay at many hotels in Italy. Sara Bardinelli was superb in communicating with me regarding room availability and was very sweet and kind. I am sorry that we did not meet her in person Graziano at the front desk also tropo gentile. He escorted us to the room, welcomed us to the hotel and explained to us how to navigate Bellagio. The kindest person to us in the hotel was Shamila (Jamilia) our chambermaid from Argentina. We stayed on the piano 4. Every morning she said hello. Every day she cleaned our room impeccably. The bathroom was immaculate and no dust anywhere. She is an asset to your hotel and was always smiling doing her job. We want to return to Hotel du Lac because of these personnel, its location, and its cleanliness.
2024-10-04
Great place
2024-10-05
We loved the hotel and the staff were all wonderful.
2024-10-05
Staff is really gracious with impeccable courtesy. Bravo and thank you
2024-10-04
Everything was great. No complaints. Great information before arrival. Great room. Good breakfast.
2024-10-03
Appreciates the young gentleman who helped us get a taxi to Milan centrale station at the last minute on Thursday at 8:30am in the morning. All staff was helpful. I would stay here again next time.
2024-10-04
Great front desk staff!
2024-10-03
Great stay. The front desk staff went out of their way to make sure we had a great stay. Beautiful hotel.
2024-10-04
We had a great visit
2024-10-04
Great time spent again at your hotel. The room improvements were noted as very tasteful. The Terrace was popular and great opportunity to meet other guests.
2024-10-03
Staff was so friendly and courteous. Very helpful and made very good recommendations for dinner plans
2024-10-03
We had a fabulous time in Bellagio. Fantastic location on the lake. Very friendly staff throughout the hotel. We stayed in a standard double which was very good with good facilities.
2024-10-03
Beautiful room. Clean great staff. Wonderful location quiet
2024-10-03
Loved your hotel bar and most staff. Piano player was wonderful
2024-10-03
The hotel was in a great location and the staff were the best. I would recommend this hotel to others.
2024-10-03
N//a
2024-10-03
We had a great stay at the Hotel and fortunately had lovely weather, however, had the weather been raining it would be nice to have somewhere comfortable inside the hotel to sit and read etc like a lounge. We know there is a small area near the dining room to sit but not really big enough for more than 3 or 4 people. That is only a small negative point but won't stop us recommending the hotel to our friends.
2024-10-02
Staff was very helpful storing our luggage while we explored town prior to check in. The entire facility was beautiful. Our only regret is that we were only there for one night.
2024-10-03
Thanks for help in holding luggage
2024-10-03
Food great
2024-10-03
Extremely friendly staff making us feel very welcome.
2024-10-01
I was a very nice 2 nights stay for us. Beautiful and well located hotel
2024-10-01
The staff were amazing. Very personable, efficient and helpful at all times. They made our stay very enjoyable. Breakfast was impeccably presented each morning with a wide array of offerings. We enjoyed our spa time very much. This hotel has it all!
2024-10-01
The staff members were AMAZING!
2024-10-01
.
2024-10-01
We had a great stay
2024-10-01
Perfect location . Exceeded all expectations . Thank you .
2024-10-02
The staff was extraordinary! We will return in the future. Thank you for your amazing customer service and warm welcome
2024-10-01
👍
2024-10-01
Location amazing, check in great staff friendly and helpful in reception. Rooftop bar experience was excellent with drinks being served and a wonderful view . My only thing that could be improved is breakfast they need a staff member assisting people with the coffee machine etc the amount of people struggling to use it was alot . Other hotels I went to offered a service that make the coffee which is more user friendly in my opinion. Other than that the hotel was exceptional and I highly recommended it to everyone. Thanks for giving us a great time in your hotel
2024-09-30
gentleman at front desk very helpful in explaining boat schedules and things to see
2024-10-01
My only complaint is that our party of four wanted to have dessert without dinner at the second floor restaurant and after we were seated on Saturday night we were told they would not let us order dessert if we did not have dinner. The restaurant was basically empty. The dessert menu at the first floor restaurant was different than the second floor restaurant. The staff at the desk was absolutely fantastic during our stay, going above and beyond my expectations.
2024-09-30
Special thanks to the reception for help when there was a sudden train strike on the day of our check out; the helpful staff advised us on how to get to Lecco by bus (after they tried to catch a taxi for us) in order for us to catch a train in Milan.
2024-09-30
Belissimo
2024-10-01
Camere e spazi comuni
2024-09-30
Front desk people were excellent
2024-10-01
My wife and I truly enjoyed our stay with you; it was a positively memorable experience. Everyone we encountered at the hotel was AUTHENTICALLY friendly and professional. We felt most welcomed. This is something that cannot be faked. Our guest accommodation was spacious and very comfortable, as well. We look forward to visiting with you again.
2024-09-30
We had a great anniversary weekend! And thank you for bottle of Prosecco. Very kind surprise
2024-09-30
Great, friendly helpful young women at the front desk. Beautiful hotel; excellent location. Magnificent views!
2024-09-29
Great location and proposed service from the staff. SPA available and cocktail on the rooftop.
2024-09-30
We had a fabulous stay at Hotel Du Lac in Ballagio!! We were in room #5, which was renovated very recently; they did a superb job making it very comfortable with a wonderful balcony to sit out on and enjoy and beautiful views of Lake Como. We enjoyed it so much, we have even talked about planning another trip to stay there again. The staff were friendly, professional and informative - Thank-You for making our stay a highlight of our European vacation!!
2024-09-30
Everything was good
2024-09-29
Fantastic location , beautiful hotel
2024-09-29
We had a wonderful stay!
2024-09-28
The staff was wonderful! I think her name was Luna? So helpful and friendly!! The hotel was clean and everything was great! Thank you!!!
2024-09-28
Staff was very courteous and helpful.
2024-09-29
EVERYONE with whom we dealt was helpful, friendly. Every space was immaculately clean. Loved every aspect of our stay other than the rainy weather. Great location. If we return to Bellagio, this will be our first choice of hotels.
2024-09-29
The staff was wonderful in fact, I asked them if they could please print some thing for me twice and they did. They were so wonderful about it and I was very appreciative. Everything was really A1.
2024-09-28
The spa was a nice and unexpected treat.
2024-09-29
Spa was wonderful!!
2024-09-29
Love the location and the rooms are very nice.
2024-09-29
Had a great time and loved the location. Also fond of the rooftop bar area.
2024-09-29
Everything was exceptional. Will certainly stay at Hitel again. Highly rcommend!
2024-09-29
Thanks to Leo, Luna and Sera with all the help and friendship during our time there!
2024-09-27
The staff at front desk/reception was ok, but not overly helpful
2024-09-27
Thank you for your kind assistance with all of our questions and concerns. The entire front desk staff was friendly and helpful, especially Daniel. The housekeeping staff was friendly and kind as well. Everything was clean, comfortable, accommodating and well maintained. We wouldn't hesitate to recommend Hotel du Lac to others who are traveling to Bellagio! It was a pleasure.
2024-09-27
Overall an excellent stay.
2024-09-27
Thanks for the great stay!
2024-09-26
We really enjoyed our stay! The staff was very helpful and kind and the rooms were lovely!
2024-09-27
Wonderful hotel, fantastic location, great staff and really nice rooms. Thanks!
2024-09-26
Spectacularness
2024-09-26
Thank you all!!!
2024-09-25
We loved our stay!
2024-09-25
This hotel was a sure winner with easy accessibility to the ferry. Rooms are spacious and updated I would definitely recommend.
2024-09-26
All services were high quality.
2024-09-25
Our stay was extremely comfortable and pleasant! Staff was superior.
2024-09-25
Beautiful hotel and staff, and location.
2024-09-25
Fantastic location in old town. Parking was nearby and not a problem. Very helpful staff, especially Carolina! Thank you! They gave us great restaurant and transportation recommendations.
2024-09-25
My clients were very happy, as always
2024-09-26
the message we received were great!
2024-09-26
We had a lovely stay! Thank you for making it comfortable and special for us. We loved the rooftop bar. The view is amazing. We appreciated the help with ferry times. A big grazie for the bottle of sparkling wine for my birthday!
2024-09-26
Very friendly
2024-09-26
The hotel was in a perfect location, the rooms were all updated and very clean with a spectacular view of Lake Como.
2024-09-26
We visted the bar / restaurant every day on our 5 days in Bellagio - the staff were wonderful and we thoroughly enjoyed our drinks and food - we even had a favourite table (no.23) which was made available for us each time we came! Then we were allowe4d to book the roof terrace for drinks at short notice and literally couldnt have been happier with the quality of food and drinks.
2024-09-25
The rooftop bar was great! Leo the server was awesome!
2024-09-25
Thank you for our lovely stay
2024-09-25
Many thanks to the reception staff who were very helpful
2024-09-23
Loved our stay. Beautiful location and rooms.
2024-09-23
A lovely Hotel and an enjoyable stay
2024-09-24
Beautiful hotel, thoroughly enjoyed our three nights stay. We thought that the drinks on the roof was a great idea with the wonderful views as the sun set.
2024-09-22
Great all around
2024-09-23
A lovely hotel in an ideal place. Staff were courteous and helpful. Rooms were very comfortable, and breakfast had great variety. A very good hotel for exploring Lake Co.o.
2024-09-22
We loved staying as Hotel du Lac in Bellagio. Staff were kind and helpful. Breakfast was wonderful. The hotel is very clean. Really enjoyed apertivo time on the roof. Great location. Our balcony was a great refuge from the crowds.
2024-09-23
All staff was amazing!
2024-09-22
Front desk was very helpful and followed up quickly on questions and reservation assistance.
2024-09-21
Very satisfied with our stay
2024-09-22
Very much enjoyed! Grazie!!
2024-09-21
Love the hotel and its staff is very nice and helpful, definitely recommend to my friends and will come back
2024-09-21
We absolutely loved your hotel! When we came in on the ferry and saw it from the water we were already impressed by the location. Check in was easy. The room was clean and well equipped. Very impressive to have a switch for 110 volt power in the room. Very convenient! Your staff was very friendly and helpful. They assisted us on several occasions and made reservations for us. We could not have asked for more. We will be back for sure!!
2024-09-21
Limited breakfast options. Beautiful property overall.
2024-09-21
We had a wonderful stay and would definitely return. Thanks to all the friendly staff!
2024-09-21
Everything was perfect. I will stay again
2024-09-22
The staff was very helpful and friendly
2024-09-21
Met our expectations. Great location.
2024-09-21
Wonderful suite. Would stay again in the suite. Excellent position on lake. We had a lovely time. Definitely recommend to others.
2024-09-21
All the staff were extremely professional and courteous. Our room was clean and comfortable. The spa was a very nice bonus, thank you for this relaxing space.
2024-09-21
Beautiful hoty
2024-09-21
Incredibly helpful, courteous and friendly staff. Never a situation anywhere or any time in the hotel where we did not receive a friendly greeting. Good recommendations were given and requests were responded to in a timely manner. Top notch.
2024-09-20
I loved the staff, very helpful
2024-09-21
Amazing staff! Great experience:)
2024-09-19
Super comfortable beds and memory foam pillows. Fabulous room!
2024-09-19
Entire front desk staff is exceptional, both in person and via email
2024-09-19
Every staff member we interacted with was polite and helpful. We had a wonderful dinner and the breakfast was delicious offering a bit of everything for everyone! The room was spacious and I truly enjoyed having the balcony to sit on. The rooftop view is incredible and the breakfast room view was a true delight each morning
2024-09-20
Our second
2024-09-21
Had a wonderful stay!! Front desk were all lovely people and incredibly accommodating. The room were clean, the spa was perfect, the building is beautiful, and the views were spectacular.
2024-09-20
Outstanding scenic location, friendly staff, and spacious rooms! The best place we stayed during our entire trip.
2024-09-18
Wonderful hotel! So glad we stayed there! Beautiful, great location, fantastic room! Will hopefully be back sooner than later! Spa was great experience as well!
2024-09-19
Christian at the front desk was awsome, went out of his way, great asset to the hotel Donna Miller and Michael Eskildsen
2024-09-18
NA
2024-09-18
truly super. staff were always courteous & gracious. the hotel was perfect & met our expectations.
2024-09-18
Thanks for the “to go” sack of food when we checked out early.
2024-09-18
Loved the hotel and views.
2024-09-18
This was one of our favorite hotels we’ve ever stayed. It was absolutely beautiful and we really enjoyed our time here on our honeymoon!!
2024-09-18
Graciaso was an amazing help and your hotel is exceptional. I was pleasantly surprised and will return for a longer stay. Amazing doesn’t even begin to describe the hotel and staff this hotel is the Jewel of Bellagio thank you for sharing woth us ❤️❤️❤️❤️
2024-09-17
Great stay. Would revisit
2024-09-16
Front desk- very friendly and helpful Room housekeeping- excellent!!
2024-09-16
Staff was very courteous and helpful. Front desk staff were exceptional and very friendly.
2024-09-17
A wonderful stay. Friendly and helpful. Great recommendations. We would highly recommend this hotel. Thank you.
2024-09-16
Hugely helpful reception staff. Our return taxi failed to arrive and they were fantastic in making alternative arrangements for us, we were very very grateful. Also loved the spa, surprised it isn't promoted more as it's an excellent facility.
2024-09-16
Toute étais parfait merci beaucoup au serveur le soir qui venais de la Côte d’Ivoire ,ne perdez pas se serveur il est génial ,souriant ,gentil courtois que de bon mot pour se jeune homme .
2024-09-16
complimenti allo staff e sentiti ringraziamenti per la cortesia e proattività dimostrata nel trattare le esigenze alimentari della mia compagna
2024-09-15
Thank You. We had a wonderful stay
2024-09-15
Hotel Du Lac was our favorite stay on our honeymoon. The location was absolutely perfect, directly in front of the ferry station into Bellagio. One of our favorite parts of our trip was approaching Bellagio in the ferry and seeing that our hotel was right in front of us as we docked, it was truly magical! The panoramic views this hotel offers are priceless & breathtaking. In addition, the service was incredible — we were offered free access to the spa with our room & the hotel staff was exceptionally kind and accommodating. The free breakfast also had the best selection of any hotel we stayed at on our 2 week trip to Italy. The views from breakfast were beautiful. Overall, 10/10 experience.
2024-09-16
None
2024-09-16
Great staff/team!
2024-09-15
Thank you to the friendly staff and to Lucca for the recommendations for a walk to Pescallo. The bed was very comfortable & the room spacious with a corner view of the lake. There were high winds on the lake, so we enjoyed the use of the spa & couples massage. We also enjoyed the best meal we had in Italy at Dispera63. Thanks to Lucca for getting us in.
2024-09-14
We loved our stay at your hotel. The room was fantastic and the location was perfect. The staff were friendly and helpful. We really enjoyed our holiday and we are glad we didn't stay anywhere else.
2024-09-15
Wonderful location, incredible breakfast! V helpful staff. Great room size.
2024-09-14
We had a wonderful stay and loved the new spa area! This was our second stay and we really love the hotel and staff.
2024-09-14
All staff were friendly and very helpful with the exception of the breakfast staff. Sara was particularly helpful and engaging at all times.
2024-09-15
Everyone at front desk was super nice and helpful
2024-09-15
We had a fabulous stay and you looked after us so well. I have stayed at 4 star Hotels far worse so I have no idea why its a 3 star. We will recommend you to family and friends if they ever come to Lake Como. Many thanks
2024-09-14
Lovely hotel and staff
2024-09-14
The desk girls were awesome 👌.
2024-09-14
Excellent place, service, food and the view is amazing!
2024-09-14
Best Hotel Ever! Thanks Again.
2024-09-15
We loved the Hotel du Lac and enjoyed a very warm welcome. Our room was delightful, with beautiful views. Thank you for helping making our anniversary celebration special.
2024-09-13
We enjoyed our stay, lovely hotel, clean and comfortable. Lovely staff, felt very welcome.
2024-09-13
We had a wonderful stay at Hotel Du Lac! The staff was friendly and welcoming and helped us with reservations, private transfers, and more. Our room was beautiful and next to the rooftop Terrace.
2024-09-14
Front desk staff was very helpful and friendly. Appreciated the bottle of champagne in our room to celebrate our anniversary. Beautiful room!
2024-09-14
Our favorite hotel. Our stay could not have been better. Hotel reception staff were so helpful. Location is fabulous!
2024-09-14
One of the best hotels I have stayed in for years, a family run hotel. The most welcoming, helpful, friendly staff. Rooms are clean and comfortable, fantastic views at breakfast and from the terrace. I recommend it to anyone staying in Bellagio.
2024-09-13
Desk service was outstanding morning, noon and night.
2024-09-14
Our front desk gentleman was so helpful...cannot remember his name. Loved the spa, the breakfast, the view from the roof, our location!
2024-09-13
We loved the spa and the rooftop bar. I was hoping to get some better bathroom essentials, example body moisturiser, hair conditioner. Also we had to ask for an iron and board which is standard in most hotels now.
2024-09-14
Great stay will refer friends
2024-09-14
Unfortunately, we did not capture any names but each person that served us did a professional, stellar job. We enjoyed the rooftop bar and the outdoor seating area. Front desk personnel were helpful and friendly and also helped with luggage.
2024-09-14
Great hotel, great location
2024-09-14
Overall, very well done!
2024-09-13
Great stay
2024-09-12
Everything was wonderful.
2024-09-13
Staff were very kind and helpful. The front desk team were very happy to answer tourist questions and give good advice. Cocktails on the roof garden is a very good expereince.
2024-09-12
Reception staff for their helpfulness
2024-09-13
The man working in the breakfast buffet area seems like he is upset all the time. Maybe he needs to find a different job that makes him happier.
2024-09-13
Excellent concierge service at the front desk! We also enjoyed the service at the Rooftop for pre-dinner drinks. Very enjoyable stay at Hotel Du Lac
2024-09-11
Will stay again. It was lovely!
2024-09-12
amazing time
2024-09-12
Communication between booking and arrival was great. Loved the location
2024-09-10
El hotel tiene magnífica ubicación y la atención del Señor Graciano en la recepción fue maravillosa. También hay un chico argentino en el bar muy amable
2024-09-10
So enjoyed staying with you. Grazie!!
2024-09-10
Staff was always happy and eager to help or answer questions. Would definitely return to this hotel!
2024-09-10
Great
2024-09-10
Nice hotel
2024-09-10
The staff were very friendly, accommodating and helpful for any needs, that really made our stay very enjoyable!
2024-09-11
No
2024-09-11
Wonderful stay… very accommodating!
2024-09-11
none
2024-09-11
Thanks to all the friendly and helpful front desk staff
2024-09-11
Staff was extremely helpful
2024-09-11
I liked to thank Daniella from Front Reception for going over and above to assist with dinner reservations during our stay. She was very helpful and extremely pleasant. Very nice early morning package for breakfast due to an early flight.
2024-09-11
Felicidades al Sr Graciano que esta en la recepción porque nos ayudó mucho con lo de los ferrys y lugar para cenar.
2024-09-11
Very clean and tidy rooms that were fresh and comfortable. Made a reservation in the spa in London. Perfectly located as well right off the ferry.
2024-09-11
Absolutely wonderful and helpful staff
2024-09-10
Had a wonderful week at lake como. High standard room. Bed was very comfortable which I feel is very important.
2024-09-10
Felicitaciones especiales para Gian Paolo. Con mucha amabilidad solucionó todas nuestras dudas. Una gran persona!!!!!. Nos hizo sentir como en casa.
2024-09-09
The staff was very friendly and offered to store our luggage a few hours past our check out time
2024-09-09
Excellent stay with great facilities and cleanliness. Staff were very courteous and accommodating.
2024-09-09
Many thanks to everyone on reception who helped book restaurants and taxis. Fantastic room (2)
2024-09-09
Very nice hotel
2024-09-08
A perfect weeks stay - nothing could have been any better. Everyone was very helpful, especially Sara in reception who booked all our evening meals for us! Thank you everyone x
2024-09-09
We was here for the weddings of Jack and Shannon smith , we could not find fault, staff and rooms were fantastic and always helpful. Can’t wait to return x
2024-09-08
Very friendly and helpful reception and all staff
2024-09-08
Absolutely excellent stay at the Du Lac hotel. Staff were amazing and the rooms were beautifully kept. Would love to come and visit again.
2024-09-08
All the staff at the Hotel were exceptional but one really helpful was Gratzianno on reception who was kind knowledgeable and always had a smile on his face. And Fredrico the Son of the Hotel owners was extremely curtious and nice.
2024-09-07
A man at the front desk (sorry I did not get his name) was so helpful in helping me to get an item that I left behind at my last hotel. He went out of his way to get it to me
2024-09-08
Everything was great
2024-09-07
Great stay
2024-09-07
We loved our stay at your hotel in Bellagio. Reception staff always so helpful particularly Gratsiano he was so good recommending places of interest to visit and fabulous restaurants. We loved the roof top terrace and the spa was relaxing on the days when the weather wasn’t great
2024-09-08
Great stay
2024-09-07
This was our third or fourth stay at Hotel du Lac over 20 plus years so obviously we love it and feel like family in how welcoming the staff are. This is a family owned and run hotel and it shows. Love ❤️ to all. The Doria/Shaws.
2024-09-06
Tout était parfait un séjour de rêve
2024-09-06
The location was fantastic, right across from the ferry. The hotel staff is super friendly and the bed is very comfy.
2024-09-05
The trip was great and the staff was amazing. We loved it.
2024-09-05
Your staff was friendly, professional, courteous and helpful. We couldn't ask for any better service and would highly recommend friends to stay at Hotel Du Lac if visiting Bellagio.
2024-09-05
Everyone was extremely friendly and willing to help make our stay enjoyable in any way.
2024-09-05
Everything was excellent
2024-09-06
We loved Hotel Du Lac, and can’t wait to come back! Your staff, including the sweet ladies who cleaned the room were super. Love the whole pool/ocean/chair situation, as well!
2024-09-06
To all the staff
2024-09-04
Lovely Hotel
2024-09-04
My daughters and I truly had a remarkable stay at your lovely hotel. We liked everything from the location to the updated beautiful rooms. The terrace was perfect for evening before dinner. The breakfast buffet was good and offered enough choices. I would recommend to others and I will return again someday . Well done staff! 👏
2024-09-05
Thank you
2024-09-04
The spa area is fantastic , the location of the hotel is fabulous
2024-09-04
Thank you to front desk staff for helping with dinner reservations
2024-09-03
Thank you for an amazing experience and stay! We look forward to another visit.
2024-09-04
Your staff are excellent!
2024-09-04
Bom
2024-09-02
Staff lovely and helpful especially Graziano. Hotel spa very relaxing. Rooms spacious and clean.
2024-09-02
Graziano and Saira were extraordinary
2024-09-02
Our stay was most enjoyable! Sara and Luna at reception are wonderful. Had buffet breakfast and dinner on 2nd floor and both of the gentlemen were very professsional. Bruna at restaurant downstairs is a gem. Enjoyed meeting everyone and we were made to feel at home. Cannot wait to go back.
2024-09-01
Great friendly staff.
2024-09-01
We had an amazing time! We loved our first time in Bellagio !
2024-09-02
Thank you so much for the wonderful stay! I don’t think it could have been better! Staff very pleasant and helpful. Room and view was fantastic!!! Can’t wait to return!
2024-09-02
Staff very very courteous and helpful
2024-09-01
Very friendly staff - also a lovely setting
2024-09-01
Upon checking in a lovely bottle of champagne was delivered to our room in honor of my birthday and our anniversary. Such a wonderful surprise and very appreciated. Thank you again.
2024-08-31
Felicitaciones al personal de recepción, siempre muy amable y dispuesto a ayudar y orientar Hablaban español
2024-08-31
I hope I am giving you the correct name, Genovise from the front desk was the most helpful, nicest person we have dealt with at a hotel.
2024-09-01
Very pleasant experience. Everyone is extremely nice and professional.
2024-09-01
Our stay was great. Very clean and spacious room, friendly staff and great location.
2024-08-30
Staff was friendly and helpful.
2024-08-30
Wonderful room and amenities! Couldn’t have asked for a better room.
2024-08-30
The entire front desk staff were excellent! Our room was wonderful.
2024-08-31
A huge thank you to all. A fantastic break away made even better by great hotel and staff.
2024-08-31
Nice stay, friendly staff.
2024-08-29
Thank you for leaving a lovely note and gift for my boyfriend’s 30th birthday, and for meeting all our requests during our visit!
2024-08-29
Fabulous stay
2024-08-30
Loved our stay. Our room was very comfortable. Excellent location with amazing views. Staff were very friendly and helpful.
2024-08-30
Many thanks to all staff at Hotel du Lac for a wonderful stay.
2024-08-30
Reception staff very welcoming, polite and helpful
2024-08-30
Thank you for a wonderful stay in a beautiful location. The staff were all very friendly and supported you with any queries.
2024-08-29
Great team, always so helpful, great location
2024-08-29
Young man Jaun evening waiter was excellent smiley polite and went above and beyond nothing was too much trouble
2024-08-29
Great stay and spa!
2024-08-28
We enjoyed our stay. The staff is wonderful, the hotel was very nice, and the views of the lake are amazing.
2024-08-29
We had a great satay. Thank you!!
2024-08-28
Great location and great staff we really enjoyed our stay
2024-08-29
It was a lovely stay thank you , the rooftop terrace is a very nice area to relax and take in the view away from the crowds below.
2024-08-28
All staff very friendly, especially all the staff on the Roof Top Bar
2024-08-27
As always we had a delightful stay in the Hotel du Lac. We have been going for years and everyone is always welcoming and friendly
2024-08-28
All was excellent
2024-08-28
The hotel is simply one of the best! It is in a fabulous location, the staff go above and beyond and the rooms are fabulous. The new additions of the spa and cocktail terrace really set the hotel apart.
2024-08-27
Thank you
2024-08-28
Compliments to the staff for making a lovely stay - my fiancé wanted to surprise me with the hotel room in Bellagio and the staff was very helpful as I entered the room to heart-shaped rose petals on the bed, a Laurent Perrier champagne to celebrate the proposal and also a gift box directly delivered to the hotel to surprise me even more. The breakfast was good, especially the croissants, and the view was spectacular!
2024-08-27
Reception was fantastic great manners. Also loved the spa such an amazing experience! I rate the spa 5/5! Massage - Not sure what her name was but she did one of the best massages I ever had.
2024-08-28
We had an absolutely wonderful stay in Hotel Du Lac. The staff were all extremely welcoming and polite. It was a lovely surprise to find a complimentary bottle of sparkling wine in our room on arrival, to celebrate our wedding anniversary. The whole environment was calm and relaxing and we really enjoyed our stay- thank you!
2024-08-28
Thank you so much for helping decorate the room for our wedding proposal day, everything was incredible and we had an amazing time at the hotel! Thank you for also providing the champagne, and for picking up the package and leaving it in the room for us, this was above and beyond anything I imagined!
2024-08-26
Great room and wonderful location.
2024-08-26
Centrally located. Room was beautiful and had a great view of the lake. Everything we needed.
2024-08-27
Un vrai hôtel ! Félicitations
2024-08-27
We had a wonderful stay and reception staff was very pleasant. The property and amenities are great.
2024-08-26
X
2024-08-27
The Management staff went about and beyond for us! Saved our whole trip! We are very grateful for your employees.
2024-08-26
This was one of the best hotel experiences I have had in a while. Prompt, professional responses & assistance to all of my questions before and during my stay. I would recommend Hotel DuLac to friends and would love to stay here again in future. Thanks for your attention to customer service.
2024-08-27
Very good experience, perfect location.
2024-08-26
Thank you to Sara. She was extremely responsive and thorough in helping us get oriented to the town.
2024-08-27
X
2024-08-26
Absolutely wonderful experience - amazing people and such a beautiful hotel
2024-08-26
Fantastic hotel and a lovely stay!! Would love to come back
2024-08-26
Beautiful hotel and an amazing location
2024-08-25
Overall, we had very positive experience. Everyone that I encountered was very friendly and welcoming. Our room had a beautiful view. This was my very first vacation in Italy and it was a good first experience.
2024-08-25
To the Hotel Du Lac staff. I truly thank you all for your hospitality. My family and I choose to stay here due to my son’s wedding. Our Italy vocation was a dream come true. The professionalism performed by the staff made our stay extremely enjoyable. Thanks.
2024-08-25
Professional staff and so welcoming and helpful in every way I look forward to coming back next year
2024-08-25
Amazing beautiful hotel with outstanding service.
2024-08-24
Cortesia e disponibilità!
2024-08-24
Loveeeeee the Hotel Dulac. I will visit again.
2024-08-25
The most amazing week for our daughters wedding, couldn’t have asked for more, attention to detail was precise and very much appreciated Feel like we have made some friends and look forward to returning
2024-08-25
Everyone was great! We love the co-owner very friendly we like when he talks to his guest when they arrives.
2024-08-24
Air conditioning in the rooms was excellent.
2024-08-24
Un grand merci pour l'accueil que vous nous avez réservé, et particulièrement à Daniele. La chambre avec vue sur le lac etait spendide. Nous avons passé un très bon séjour.
2024-08-24
The staff was friendly and always providing superb service. In particular, Mr. Graziano Gandola was very helpful and accommodating with regards to our room needs and all throughout our stay. Hotel Du Lac is a beautifully hotel at Lago Di Como! A highly recommend this hotel!
2024-08-23
Tres bon accueil et localisation Super rooftop
2024-08-24
Très bon séjour et très belle vue sur le lac depuis le balcon de la suite.
2024-08-22
Thanks for a great stay This is one of our favorite places in Europe Dan
2024-08-22
We want to thank the staff to include Janine, that went above and beyond to make sure we got a computer charger that we forgot in one of the rooms, we received the charger in Milan, which was shipped at their expense, from the moment we arrived they had our rooms ready, this was three hours before schedule check in time, and they were super helpful tending to any and all of our needs, we will definitely be staying here every time we come back to Rome. I highly recommend this hotel as it was very clean and chic and perfectly situated very close to the Colosseum and a quick Uber ride to Trevi Fountain and Pantheon! Sincerely, GT
2024-08-23
Félicitations à toutes l’équipe pour l’accueil et la réactivité.
2024-08-23
we had a wonderful stay in your hotel hopefully we will be back next year.
2024-08-23
5 ⭐️
2024-08-22
Chambre superbe, suite 5, grand confort et très propre. Exceptionnelle terrasse sur le lac. Bravo ! Je pense que cette chambre équivaut largement à un établissement 4 étoiles. Très belle terrasse également au 5eme pour prendre l’aperitif. Et très bel accueil lors de notre arrivée.
2024-08-23
reception was great!
2024-08-22
Reception team were really helpful. Terrace team very friendly and attentive.
2024-08-22
Lovely hotel. Room was spacious and clean. All the staff very accommodating. Would love to come back.
2024-08-22
Thank you so much for the journey : the personal was nice, gentil and very helpful to support us in the schedule of our activities (bike & boat rents) … without forget they are pet friendly with our animals ! The SPA is an additional to the services which is very appreciable to relaxe and close a tourism day.
2024-08-22
Merci
2024-08-21
Everyone from check in to check out was very kind and helpful. The room view was gorgeous.
2024-08-21
We had the most fantastic stay at this amazing and picturesque hotel. Staff were so friendly and helpful. Our room and balcony was perfect with amazing views. We loved every minute of our stay here and connect recommend it enough. If Bellagio is the jewel of Lake Como then Hotel Du Lac is the jewel of Bellagio.
2024-08-21
Very enjoyable stay.
2024-08-21
Wir hatten einen tollen Aufenthalt! Herzlichen Dank
2024-08-20
Loved our stay! Amazing bathroom / shower
2024-08-20
Ringrazio tutto il personale per la disponibilità e cortesia
2024-08-19
We had a wonderful stay with you Your staff was so helpful and attentive to our needs Thank you so much
2024-08-20
Would thoroughly recommend the hotel.
2024-08-20
We had a wonderful stay and everyone was helpful and friendly
2024-08-19
We had a lovely stay thank you. The room and the view was amazing...unfortunately you ran out of plain croissants at breakfast!
2024-08-19
We stayed at Hotel du Lac for 5 nights and found it to be a great value for our money. The location in Bellagio is perfectly situated on the main promenade by Lake Como so no climbing up steps was required to get into/out of the hotel (especially important when traveling with heavy luggage) and steps away from one of the ferries. The owner’s son, Daniel, was very helpful, professional and friendly as were the other reception staff. Their new spa was fabulous and was complementary - hot tub, sauna, steam room, hot/cold shower and lounge area; a luxurious robe and slippers were provided for spa use during our stay. The large rooftop area was available 24/7 with a beautiful view and a Happy Hour every evening from 1900-2100 to purchase beverages and mingle with other guests. The complementary breakfast buffet was located in a room with large windows that were opened up for fresh air and a fabulous view of Lake Como. We had an issue with a broken desk which was repaired almost immediately after we reported it after checking into our room. Our room had a small balcony with 2 chairs overlooking one of the streets with a partial view of the lake; bathroom had a bidet. We loved staying at Hotel du Lac and we would definitely return.
2024-08-19
Rooftop staff very good
2024-08-19
A great hotel with amazing staff
2024-08-18
The staff on reception were very helpful and kind. When ever we had a question before our stay and during our stay they were very helpful. Thanks for all your help. Greatly appreciated.
2024-08-19
Great location spa was awesome all staff very friendly and helpful
2024-08-19
Quality spa and rooftop bar. Great for guests
2024-08-18
Thanks
2024-08-18
Son of own was very nice. Desk staff were also really great. Great hotel. Definitely be back.
2024-08-18
A wonderful hotel for anyone staying in Lake Como. Staff were amazing and the facilities are spot on.
2024-08-18
Thanks
2024-08-17
We’ve just returned from a short stay at Hotel Du Lac. Its location enjoys a premium spot on the main thoroughfare where the boats come in and is the perfect place for people-watching. Our room, although not big (not that we needed one), was very clean with a super king bed which was so comfortable. Tea and coffee making facilities was a nice little bonus. The staff were amazingly friendly and attentive. Each evening we had drinks on the terrace whilst the sun set behind the mountains. What a view!! Would we come back…. absolutely!
2024-08-17
We absolutely adored staying with you and hope to stay again. The friendliness of staff and willingness chat really made a difference.
2024-08-17
All staff were so friendly and approachable. The place was always clean. We had such a beautiful stay and will definitely be back if we come to Bellagio again.
2024-08-16
Enjoyed our stay and staff was great!
2024-08-16
Such a fabulous stay. We loved Hotel Du Lac !! the staff was amazing
2024-08-16
We had a beautiful stay for 3 nights. The staff were so friendly, helpful and approachable.
2024-08-16
Fabulous location, lovely room, delightful staff, perfect breakfast and view for breakfast terrace
2024-08-15
Die Rühreier sind wirklich nicht gut. Des Weiteren sind sie roh.
2024-08-15
Un grand merci au monsieur de l’accueil qui parle un français parfait et est d’une gentillesse hors du commun. Son accueil nous a tout de suite fait nous sentir comme à la maison.
2024-08-15
Staff was excellent, meaning incredibly courteous and helpful. Congrats for maintaining such a strong team. Room was great, forward facing the Lake. Happy Hour was tremendous, what a great place to hang, chat, enjoy a cocktail and the amazing views of the Lake. Staff was just plain excellent!
2024-08-15
We loved the hotel. The location couldn’t be better. Everyone at reception was super helpful. The rooms were a good size and the beds were very comfortable.
2024-08-15
Thank you! We had a great time
2024-08-15
Na
2024-08-15
We had a wonderful stay at your hotel and would definitely return back again. Thank you 😊
2024-08-13
Front desk staff were particularly good, they were always friendly and happy to provide recommendations. Rooftop Bar was also a highlight
2024-08-14
Très bien
2024-08-13
Beautiful hotel clean efficient staff Fantastic buffet breakfast!
2024-08-13
Top les femmes à l’accueil et surtout le monsieur était vraiment d’une gentillesse exceptionnelle un grand merci à eux
2024-08-13
We really enjoyed the hotel - nice facility and great location.
2024-08-13
Thank you
2024-08-13
Very nice stay
2024-08-12
Très bel hôtel et surtout très propre !! Le personnel est adorable également, et ++ pour le monsieur de la réception qui parle très bien français !! Nous saurons où revenir si nous revenons dans le coin ;)
2024-08-12
Lovely hotel. I used to stay here every year when I was a child and now I have returned for the first time in 15 years and this is still an amazing, friendly and clean hotel.
2024-08-13
Staff was fabulous
2024-08-12
.
2024-08-12
Everything was v good
2024-08-12
Fueron muy amables y dispuestos a atender todas nuestras consultas o pedidos.
2024-08-11
A wonderful stay, would highly recommend. Excellent location, wonderful breakfast terrace and roof top bar for cocktails at sunset. Delicious breakfast. Friendly and helpful staff in all areas of the hotel.
2024-08-11
Reception stuff was very nice and helpful
2024-08-11
Great staff. Rooms were nicely decorated and clean. The bathroom was a nice size, very clean shower and toilet. We loved the daily aperitivo.
2024-08-10
Staff was always helpful!
2024-08-11
the spa area was wonderful as was the rooftop bar.
2024-08-11
The room was super spacious and provided a lot of nice amenities. The spa was also lovely.
2024-08-11
Thank you to all the hotel staff.
2024-08-09
Séjour trés agréable. Nous reviendrons avec grand plaisir
2024-08-09
Fantastic
2024-08-09
Wonderful hotel . Excellent staff, amazing location. Breakfast truly needs to be modified and is not consistent with the atmosphere nor the cost of the hotel . Start with the horrible presentation of the eggs and get some better coffee and go from there.
2024-08-10
Best hotel stay of our six week trip. Staff were exceptional
2024-08-09
Wonderful stay! We thoroughly enjoyed our room and we were so appreciative of the complementary bottle Prosecco they gave us in honor of my birthday.
2024-08-10
My wife and I had a wonderful stay in Bellagio with some good memory from the very charming hotel Du Lac.
2024-08-10
Amazing
2024-08-09
Front desk and housekeeping were very helpful and courteous. Loved the rooftop bar. I thought the hotel seemed more of a four star property than 3 star.
2024-08-08
The bed was sensational. Amazing comfortable and sheets were good condition. The staff particularly the male young man, had an excellent English and was very helpful. Location was perfect The roof top Terrance had the best view in Bellagio over Lario
2024-08-08
Loved the hotel and the rooms. The beds were very comfortable, the bathrooms were spacious and very well done. Liked the breakfast in the first floor with a great view of lake Cumo.
2024-08-08
Staff were lovely , polite and chatty . Didn’t think the owner (male not the female) made any effort at all to be friendly . Would have expected a look up from his desk to say hello occasionally!!!! his dog is great though !!!
2024-08-08
Bon rapport qualité/prix
2024-08-09
Lovely hotel in the perfect location . Maybe only suggestion is that it could have some relaxing chairs in the bar on 5th floor for just reading or taking in the view.
2024-08-09
Sehr gute Lage. Sehr freundliches und zuvorkommendes Personal. Rooftop Bar zum Sonnenuntergang perfekt.
2024-08-09
Staff was helpful Appreciated arranging parking
2024-08-08
We had a wonderful stay at Hotel du Lac! The room was fantastic and the balcony was beautiful. Great location, and the front desk staff were very kind and helpful. We would definitely recommend the hotel to others.
2024-08-08
Great hotel and great staff
2024-08-08
Nice staff, amazing spa
2024-08-07
Beautiful, comfortable, well appointed rooms, far above three star.
2024-08-07
It was an amazing 8 nights! We enjoyed the rooftop, the spa, and Bellagio!
2024-08-07
Great staff. We love the place. Right in the center of the action.
2024-08-08
Yours is a wonderful hotel. I expected three star amenities in the room was five star all the way.
2024-08-08
Very nice staff, beautiful sauna, very clean and attractive rooms
2024-08-08
The front reception staff was outstanding. Wonderful visit and location. Great advanced this on dinner recommendations and reservations. Again, location is the best.
2024-08-06
cuando llegamos a las 8 de la noche me dieron una llave para abrir un garage. Fue complicado encontrarlo, pero lo realmente malo es que nadie me explicó dónde estaba el interruptor donde había que poner la llave Tuve que volver al hotel, pedí que alguien me abriera, di toda la vuelta nuevamente y así luego de casi una hora logre estacionar
2024-08-07
Everything was great.
2024-08-05
Loved our view of lake
2024-08-06
Lovely Hotel. But the breakdast can be so much better :) great rooms, good cleaning and amazing staff.
2024-08-05
Was a great stay
2024-08-05
Appreciated the notification that there would be a reception at the top deck.
2024-08-06
We really enjoyed our stay at this property and wish we had more time on this trip. We look forward to our next stay with you.
2024-08-06
Was perfect. Best hotel ever
2024-08-06
Beautiful hotel, all the staff were amazing, we can’t wait to stay again
2024-08-06
Tutto ok
2024-08-04
Excellent two days, staff very nice and helpful. Rooms perfectly clean both days. View from balcony exceptional.
2024-08-04
*
2024-08-04
Très agréable séjour.
2024-08-04
Had a very good time, with excellent service, professional and very friendly staff. The room and the view was excellent. Had a lovely time in your SPA. Wouldn't hassitate a second to book with you again 🙂
2024-08-04
We are very pleased to stay at the Hotel Du Lac. What a experience. Thank you all for the service and hospitality.
2024-08-04
.
2024-08-04
Good
2024-08-04
Our stay was absolutely perfect! The spa was so beautiful and relaxing. The bed was comfortable, the terrace was breathtaking, and the staff was amazing!
2024-08-05
.
2024-08-05
Il personale della reception è molto gentile e incredibilmente dolce. Enormi elogi per la piscina e l'area spa, è stato un grande vantaggio che fosse inclusivo e di alto livello. Verremo sicuramente di nuovo
2024-08-03
Thank you for a lovely stay at the Hotel Du Lac. We were made to feel really welcome and no question was too much to ask. Especially grateful for the help with directions and ideas for places to visit…even more so as Lake Como is so beautiful with so many places to see. We were even offer a breakfast to take with us as we left at six am.. much appreciated Our rooms were beautiful. A special note of thanks has to go to housekeeping…for their endless work Please accept our thanks for a most enjoyable stay We look to visiting again soon Grazie Mille
2024-08-02
Elogio à funcionária Carolina.
2024-08-03
The air conditioning was better than some places we’ve stayed at in Italy. We appreciated that it wasn’t centrally controlled by the hotel so we could adjust as needed.
2024-08-03
Niente da aggiungere
2024-08-01
Everything amazing, thank you!
2024-08-02
Linda la terraza del desayuno
2024-08-02
One of the nicest Hotels we ever stayed in. Room 2 was beyond expectations. The guys n girls staff on the rooftop terrace were Great and Graziano was the most helpful in making our stay perfect.
2024-08-02
The whole staff was great. Grazziano was amazing! He went above and beyond to accommodate us, and help make our stay a great one. He is an asset to your organization. Sara was also very helpful. We really enjoyed your hotel and our stay in Bellagio.
2024-07-31
Thank you for all of your help and advice during and after our stay. We felt very welcome!
2024-08-01
We had a wonderful time. Brunella in the restaurant was especially kind and outstanding. 😊😊
2024-08-01
The best hotel I’ve ever had. Thanks a lot for the birthday present. SPA was an unexpected pleasure. We had a great time there
2024-08-01
We loved our stay. Beautiful hotel and terrace . Lovely and helpful and hard working staff and our room was delightful . Clean and wonderful view and lovely decorated
2024-07-31
Very helpful staff!
2024-08-01
What an amazing experience. The staff of this great place is the best. They truly treat you like family and take pride in their hotel. My only regret is we spent only two nights there because we had other places in Italy booked. We will definitely be back and it’s worth the 11 hour flight to visit this beautiful place while staying at a home away from home.
2024-07-31
We would have to loved to stay longer!!!!! Thank you so much for all your hospitality.
2024-07-30
Beautiful hotel, we will definitely be back! Stunning rooms with the most magical view! Very clean and staff are very friendly and welcoming! Food is delicious in the restaurant - bolognaise!
2024-07-30
A
2024-07-30
Clean orderly rooms. Breakfast buffet was good and a perfect location and view
2024-07-30
Lovely balcony and a great room. Friendly staff and wonderful view, a very nice hotel.Loved the furniture and stone stairs.
2024-07-30
We thoroughly enjoyed staying at your hotel. Your reception staff are very friendly and helpful. It was nice to see happy staff.
2024-07-30
Thank you for the beautiful experience<3
2024-07-30
Spa magnifique Terrasse du petit déjeuner super
2024-07-29
Super helpful front desk. Rooms were nice. Bar and bar staff was amazing. Key was a little problematic as we forgot to leave it at reception had it with us one day.
2024-07-30
The breakfast buffet is by far the best part of the stay. There is so much variety and the taste was amazing. The rooms themselves were also clean and very tidy. I loved having AC in my room.
2024-07-29
Tutto perfetto
2024-07-30
Thank you for allowing us to check in Early
2024-07-30
Absolutely amazing stay. Love this hotel and will be back
2024-07-29
It would be nice if you could suggest a good place to swim and sunbathing in the area! Hope to see you soon again! Keep up the good work! // Dick Lewander
2024-07-30
Outstanding hotel. Many thanks for a wonderful stay.
2024-07-30
The reception staff were super helpful in assisting us with plans due to the suspended rapid ferry service.
2024-07-29
Everyone was great and the room was beautiful. Not a single complaint. I will be writing a google review. I hope we get to come back soon!
2024-07-29
We had a very nice stay. Thank you and especially for the kindness of the staff!
2024-07-29
Thank you for amazing stay!
2024-07-29
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2024-07-28
Helpful recommendations by front desk staff, very nice waitstaff at rooftop bar, courteous housekeeping service, nice spa area which we were very happy was included in our stay!
2024-07-28
Great service and great facilities
2024-07-27
Great service all around!
2024-07-27
We had a wonderful stay with you and really appreciated the bottle of fizz to celebrate our honeymoon and the helpfulness of the staff in recommending restaurants and organising transfers from and to the airport.
2024-07-27
Muy bien situado el lugar
2024-07-28
Gorgeous room, newly refurbished with a beautiful balcony and view - great location and very helpful and smiley staff
2024-07-28
Very happy with my stay
2024-07-27
Front office staff were excellent. 10/10 great communication. Warm Friendly helpful. Thank you for the complimentary champagne on arrival for our anniversary
2024-07-26
My special thanks to Paula Who was very sweet and helpfull when I have some health issues and difficult moments. She es very special and excellent person.
2024-07-27
Very helpful and kind
2024-07-27
Very helpful with recommendations and transportation
2024-07-27
Loved the spa!!
2024-07-27
Thanks
2024-07-26
Staff was very helpful and courteous.
2024-07-27
The staff at the front desk were absolutely amazing from the time we booked to the time we arrived !!! Helped us greatly with parking situation, any questions or suggestions we had and booked our dinner reservations along with patio deck. The rooms were very clean and comfortable … Will definitely return and stay there also excellent location for everything !!!
2024-07-26
Tout était parfait, nous reviendrons !
2024-07-26
One of the best places we stayed during our trip of Italy … The location is ideal, but most of all the staff from the moment we booked to check in they were there for us !!! They assisted us with all our reservations for dinners along with solving our parking issue due to large vehicle. Our room was great good size and clean. I would definitely next time book a room with balcony and view of the lake !!! Loved the rooftop bar with great view and a must for sunset watching !!!
2024-07-26
Staff & reception very helpful at all times. Management very approachable.
2024-07-26
Friendly helpful staff, delicious breakfast. Beautiful view of the lake from the terrace. Would definitely recommend this hotel.
2024-07-25
Spa and massage was fantastic. Loved the apéritivo at the roof bar. Thank you making me feel so welcome. Loved my room and the large terrace. Everyone including your lovely housekeeper was very friendly and helpful. Bravo! That’s not easy to achieve.
2024-07-25
Great location fantastic view from the breakfast venue Great access to the ferries Would book this hotel again
2024-07-25
.
2024-07-25
Bel établissement très bien placé. Très bon accueil du personnel. Petit déjeuner en terrasse très apprécié. Nous recommandons fortement cet hôtel à bellagio
2024-07-26
No complaints
2024-07-26
Felicidades
2024-07-25
We enjoyed our stay at Hotel Du Lac. Was worried about ferry being right is front but never a problem. All staff were very friendly and helpful! Will definitely recommend to others and looking forward to coming back someday.
2024-07-24
Loved it here, stayed for our honey moon and can’t recommend it enough!
2024-07-25
This hotel was absolutely fantastic. The staff was beyond nice and helpful. It’s in the perfect location, walking distance everything, and directly in front of the ferry. It has a beautiful rooftop. The room was great. We had a balcony view to the lake. Extremely recommended staying here when visiting lake como! 😊
2024-07-23
Thank you for your very generous celebratory bottle of Spumante. Our room was wonderful and we found the view enchanting. Your rooftop bar is a special gem and we enjoyed both your attentive staff and the stunning view.
2024-07-23
Nous avons été très bien accueillis, avec courtoisie, gentillesse et en Français 😊. Les massages ont été de très bonne qualité. L'hôtel est très propre et bien entretenu, l'attention aux clients est forte. Le Spa a tout ce qu'on y attend, calme et très agréable. Bravo pour la rénovation et à toute l'équipe pour l'attention.
2024-07-24
Excellent
2024-07-24
Spa très agréable, très bon massage. merci je recommande votre hôtel à tous les niveaux
2024-07-23
Faultless service
2024-07-24
Excellent suggestions and bookings by the front desk staff. Very kind and very courteous
2024-07-24
Loved meeting Frederico and friends! Felt like hanging out with old friends and family on the terrace. :)
2024-07-24
Wonderful time thank you so much
2024-07-24
We enjoyed our time at your hotel. Loved the room, service, and amazing view from rooftop bar and breakfast terrace! The sauna room was tranquil and beautiful. We will definitely recommend Hotel Du Lac.
2024-07-22
Rooftop
2024-07-23
Once again great accommodations and service
2024-07-23
Room cleaning excellent
2024-07-23
All as we hoped
2024-07-22
Generally great. Lovely room, staff etc. New parking garage great.
2024-07-23
Thanks to desk staff for telling us about the bus service to Como and arranging a takeaway breakfast
2024-07-23
Wonderful hotel and staff!
2024-07-22
Sara was VERY helpful before and during our stay! Bar service was good.
2024-07-22
A great stay in an iconic location
2024-07-22
Great position in Bellagio, very comfortable accomodation and lovely staff.
2024-07-21
Staff were great
2024-07-22
Very nice staff!
2024-07-22
Cleaning crew was fantastic and front desk staff were very helpful.
2024-07-21
Great stay
2024-07-22
Staff very friendly other than at Breakfast. A grets fsmily run hotel and Danny was particuklarly charming and helpful
2024-07-21
Everything was perfect
2024-07-22
A wonderful hotel. With a gorgeous family dog.
2024-07-20
Thank you so much for a beautiful stay
2024-07-19
Beautiful and convenient location, room was clean, front desk staff was friendly and helpful, our family had a wonderful time overall.
2024-07-19
Absolutely loved our stay and the room upgrade! Can't wait to come back!!!
2024-07-19
Très bien dans l'ensemble
2024-07-20
Thank you to Dani and the whole team for such a wonderful stay. The buffet breakfast was wonderful, the welcome team at reception always so helpful and the rooms perfectly equipped for our holiday. The sauna was such a beautiful space that was also incredibly clean and well maintained. Overall, a delight to stay! Hope to see you again!
2024-07-19
waren sehr zufrieden
2024-07-19
Would stay there again and recommend it to my friends Perfect location
2024-07-19
Everything was wonderful. The staff was fantastic.
2024-07-19
We stayed in room 5 and it was absolutely beautiful. The front of house staff were extremely attentive and helpful. Also the cleaning staff were just so lovely. We loved our stay and will recommend to all of our friends.
2024-07-19
Very friendly staff, amazing location, excellent recommendations and the rooftop bar is incredible. Would visit again.
2024-07-19
We had the absolute best time staying here. Everything was perfect — from the room, to the beautiful rooftop bar and the delightful breakfast. Thank you for the amazing hospitality, we felt like a part of your family! We will stay here whenever we come to Bellagio next and recommend to all of our friends :) You are all the best!
2024-07-18
Thank you to the aperitivo bar staff! They were awesome and made the stay very enjoyable
2024-07-18
Exceptionnal service and staff made this stay a plus! We are so grateful for all the help and advice which made us create beautiful memories of this place. Will definitely recommend !
2024-07-17
All staff very friendly and helpful. Nice surprise regarding spa use each day for one hour.
2024-07-17
We had a wonderful stay! Excellent service from the staff, accommodations, delicious breakfast, lovely bar staff who provided drinks on the rooftop bar. Thank you to the hotel staff in making our vacation so special.
2024-07-17
Excellent staff and excellent service.
2024-07-17
Une séjour parfait grâce au personnel
2024-07-17
I wrote a 5 star review on both google and TripAdvisor. Graziano at the desk and Brunella in the restaurant and bar were amazing.
2024-07-17
Amazing hotel with friendly and knowledgeable staff. Would definitely recommend and can’t wait to stay again.
2024-07-16
Man at front desk was very friendly and helpful. I wish I had gotten his name. He had a grey beard and was so nice.
2024-07-17
a very lovely hotel and staff
2024-07-15
All the Hotel staff we had contact with were very helpful. Great place for us to stay for our daughters wedding. I'm sure we will be back
2024-07-15
We loved this hotel and we will be back!
2024-07-16
The staff was very courteous and friendly
2024-07-16
The front desk staff was very helpful and friendly
2024-07-16
Forza Inter
2024-07-16
Very friendly and helpful staff- a hotel to recommend due to location and staff.
2024-07-15
Staff were excellent and so helpful especially with transport around the lake and also gave us a takeaway breakfast on a morning we had an early start
2024-07-15
The staff were all extremely attentive and helped us sort out our transfer back to the train station on our last day. We loved our stay at Hotel Du Lac, it was the perfect position and provided the best views.
2024-07-14
The staff was great. The bar men at the rooftop bar were friendly and engaging.
2024-07-14
El huevo revuelto dle desayuno podria mejorarb
2024-07-14
Grazie
2024-07-14
The staff was so friendly and helpful! My fiancé and I really appreciate it!
2024-07-16
Outstanding!
2024-07-15
Merci, très bon accueil et très belle vue ! On a adoré le coucher de soleil sur le rooftop
2024-07-13
Everything was wonderful! Graziano was THE BEST!! So helpful, informative and made us feel so welcome!
2024-07-14
From the moment we checked in to the day we checked out, our stay was absolutely wonderful! The front desk staff was so pleasant and helpful, answering all of our questions throughout our stay. The hotel is charming and so clean. We enjoyed our time at the spa, as well. The room was always made and there was attention to detail each day. The breakfast each morning was incredible and the view, simply amazing! Thank you for a wonderful experience! We cannot wait to return to the Hotel Du Lac!
2024-07-13
I loved Hotel Du Loc and would highly recommend anyone stay here! I would absolutely stay here again!
2024-07-13
Excellent front desk service. Very nice room. Bar on 5th floor was great.
2024-07-13
None
2024-07-14
Félicitations au personé,, professionnel et attentif
2024-07-13
Very helpful service at reception, organising our transfer to the airport at short notice.
2024-07-13
A hotel is built on its staff and everyone at the hotel, particularly the reception desk staff were amazing and so helpful from booking to check out. You are how a hotel should be run. Thank you
2024-07-14
Everything was wonderful. Would love to stay here again!
2024-07-14
Na
2024-07-13
We had a great time staying in Hotel du Lac. Right from the start, staff were amazing and could not have been more courteous or helpful. Especially the reception staff and in particular Graziano. You could really tell it’s a family run hotel and their ethos is doing everything they can to enable them to have the best stay in Bellagio. I really appreciated having the tickets booked for Villa Balbianello and vegan yogurt, soya milk and pastries for breakfast. Also being able to have soya milk in the fridge in the room was much appreciated.
2024-07-13
We had a a wonderful stay at Hotel Du Lac. We felt very pampered there. We would stay there again!
2024-07-13
The reception staff were very friendly and helpful with a sense of humour
2024-07-13
The staff were incredible. They set up appointments as needed and were available any time we had a question.
2024-07-13
We had an excellent time,lovely helpful staff Thank you all x
2024-07-12
Hotel du Lac in Bellagio is a gem on Lake Como. The stunning lake views, central location, and charming ambiance made our stay unforgettable. The staff were exceptionally welcoming and attentive, ensuring we felt right at home. Highly recommended for a perfect stay in Bellagio!
2024-07-11
fantastic front desk staff helped us with everything from ferry schedules to getting the football match on TV. they treated us so kindly and respectfully - thank you for a marvelous stay
2024-07-12
fatastic stay; amazing staff - thank you!
2024-07-12
Thank you to all the lovely reception staff we met along the way and for our arrival birthday treat surprise. Really Appreciated it
2024-07-12
Hôtel à conseiller à nos amis
2024-07-12
A wonderful stay in a comfortable environment. The hotels' location was convenient with a great view of Lake Como and easy access to all things in Bellagio including the ferry. The front desk staff was pleasant and very helpful. Would definitely return to Hotel Du Lac
2024-07-12
Hôtel très bien situé. Nous avons passé un très beau séjour.
2024-07-12
hôtel et chambre au top
2024-07-11
Thank-you for a wonderful stay. Exeptional staff service and room cleanliness and comfort. Such a lovely tucked away spa too. Thank you to the male member of staff at reception for allowing us use of the terrace and his friendly service. Sorry didn't take a name, it was the night of the 10th July. Wonderful stay overall.
2024-07-12
Accueil très sympathique du patron
2024-07-11
Thanks!
2024-07-11
Wonderful hotel, location and staff.
2024-07-10
Personnel très gentil et l’apéritif au roof top est vraiment très agréable ainsi que la terrasse pour les petits déjeuners
2024-07-11
We had a great time at your hotel!
2024-07-09
Perfect hotel in the central
2024-07-09
Spectacular location. The spa was lovely. The rooftop was delightful.
2024-07-09
The hotel stay was superb. Excellent location and view, very nice rooms and staff.
2024-07-10
A fantastic place to stay. No complaints from me. If I ever go back I would stay here again.
2024-07-10
Wonderful stay with the best staff
2024-07-10
Great staff, friendly and respectful. Amazing food at restaurant.
2024-07-10
Exceeded expectations. Travelling from Canada through Europe. You’ve been our favourite place on all our stops so far. Beautiful town, people, hotel, and staff. Every single staff member acknowledges us every time we walked passed. You’re a class hotel and would highly recommend. We will come back for sure!
2024-07-09
Great hotel and wonderful staff
2024-07-09
Wonderful stay!!
2024-07-09
Amazing hotel and staff. Cannot wait to come back!
2024-07-09
We loved our stay at Hotel du Lac with our room facing the lake, the friendly and helpful staff, and the morning breakfast buffet. We wish that every hotel was this beautiful with such great professionals!
2024-07-09
None
2024-07-09
Perfect location with amazing views.
2024-07-09
Thanks for a pleasant stay
2024-07-08
A big thank you to the front desk who assisted us today when we needed a car service to get to our next destination!
2024-07-08
Your staff went above and beyond to assist us with information and reservations. Room was extremely clean and housekeeping did a wonderful job each day.
2024-07-08
The font desk staff was amazing and incredibly helpful. They helped book a car service last minute
2024-07-08
We had a wonderful stay at Hotel du Lac. The entire staff is just great - Graziano and everyone else was extremely helpful, always friendly and good humored. Everything about our stay was just perfect. Thank you, Hotel du Lac. Sid Kaplan and Nan Lower
2024-07-08
Lovely Hotel not sure why it’s only a 3 star hotel. Definitely as good as all the 4 star hotels I’ve stayed in in Europe.
2024-07-09
The hotel was spotless. Every member of staff that I interacted with was so helpful, polite and friendly. Reception was extremely helpful, again, every member of staff on reception were friendly and never too busy to help. I have stayed at many hotels over the past 20 years and the Hotel Du Lac Bellagio is one of the best.
2024-07-08
Great place, great terrace and spa options, great location. nice family feel
2024-07-08
Fantastic location Very clean and friendly staff
2024-07-07
Our entire stay was lovely. Especially kind were the front desk personnel, with reservation, check-in and check-out.
2024-07-08
Great people and hotel! Thank you
2024-07-08
The hotel is absolutely beautiful and I loved my balcony room The cleaning lady was so good and attentive. The massage was also very good
2024-07-07
Excellent hotel and staff. The communication and service was exceptional and the rooms were very nice.
2024-07-06
Thank you for a wonderful stay. Location was perfect, rooms were nice. Everyone at the front desk was super helpful and made the stay feel like 'home'.
2024-07-06
Staff were amazing !
2024-07-06
Very pleasant experience. Thank you so much for the bottle of sparkling wine, it was a nice refreshing surprise for our anniversary. All the helpful emails and quick responses was all appreciated. Special thanks to Sara!
2024-07-07
Everything was good, thanks. The staff were all very friendly and helpful and we were able to enjoy our stay more as a result.
2024-07-07
Front desk was great
2024-07-07
Wonderful location and very friendly staff, we could not have asked for a better stay.
2024-07-06
My husband and I had a wonderful time in Lake Como, made even more special by the food,cleanliness, facilities and especially the staff at Hotel Du Lac, Ballagio. The staff on reception were extremely pleasant, friendly,helpful and knowledgeable, giving us advice on things to do and how to get to the places we wanted to visit. The restaurant and bar staff were equally as good, it was so nice to go down to a delicious breakfast each morning and be greeted by smiley, friendly faces and enjoy the first meal of the day with a lake view. The roof terrace again had spectacular views and the bar staff went out of their way to make sure we were comfortably seated and again were really friendly and pleasant, drinks were always served with a smile. We would have no hesitation in returning to this wonderful hotel in a wonderful setting overlooking the lake.
2024-07-07
We very much enjoyed our stay. The hotel was in a very convenient position especially for the ferries. The staff were extremely friendly and helpful.
2024-07-06
Kind and friendly and helpful staff
2024-07-05
We were very pleased with everything about the hotel. The staff, the accommodations and the amenities were excellent. Will highly recommend the hotel to anyone who tells us they are coming to Lake Como.
2024-07-07
Exceptional service; appreciate the friendly and helpful staff members at the reception
2024-07-06
Excellent hotel
2024-07-05
Everything was wonderful! Loved the spa and rooftop!
2024-07-05
Nice stay
2024-07-05
All was great except for the wifi lost connection at times when sitting on our balcony.
2024-07-05
All staff were exceptionally friendly & helpful which made our stay more enjoyable.
2024-07-04
We loved the Hotel du Lac and plan to return for a longer stay next time.
2024-07-04
Excellent stay
2024-07-05
Had a very good stay and my complements for the excellent service (particularly, Mr Gondola)!
2024-07-04
Special shoutout to Mr Graziano Gandola for all his help. Thank you!
2024-07-04
Such a BEAUTIFUL hotel and the team working there were beyond pleasant, courteous and helpful! The location right off the dock was perfect for day trips and local shopping. Thank you for a great experience!
2024-07-04
Compliments to all staff on reception; they are brilliant.
2024-07-04
All of the folks at the front desk were amazing and helpful in every way. Loved our stay (2cnd time and we will be back).
2024-07-03
The staff and concierge especially went out of their way and our time in the spa was very memorable.
2024-07-04
Loved our stay. Beautiful view and accommodations were wonderful.
2024-07-04
Thanks to staff for their help booking restaurants etc. also housekeeping for fetching us hair conditioner
2024-07-02
Thank you for making making dinner recommendations and reservations for us. Also recommendations for the beach. My daughter said swimming at the beach in Lake Como was one of the highlights of her trip,
2024-07-02
Thank you so much for the room upgrade, we had a great stay!
2024-07-02
Not much help when we struggled with luggage. Staff in breakfast room made themselves scarce & didn't clear used plates. Front desk staff were exceptional - all of them.
2024-07-03
Amazing service from all the staff. Made our trip very memorable
2024-07-03
Thank you
2024-07-03
Siamo stati accolti molto bene dal signor Graciano.
2024-07-02
Everything was excellent! Thank you so much for your hospitality!
2024-07-02
Amazing time staying here! Would definitely recommend
2024-07-01
very nice hotel and good location.
2024-07-02
We had a wonderful stay and will recommend your hotel highly.
2024-07-02
We had a great stay at your beautiful hotel. Our balcony room was perfect!
2024-07-02
Nice staff
2024-06-30
Complimenti al personale delle reception per gentilezza ed efficenza
2024-06-30
Ottima stanza, SPA e colazione vista lago
2024-06-30
Loved the rooftop bar, lovely staff there. Beds were so comfortable. View from breakfast room was gorgeous
2024-06-30
.
2024-06-30
Very helpful and pleasant staff. Superior room was not that good
2024-06-30
Thank you so much to the concierge who was so polite and keeps us with a tag on my husbands jacket.
2024-06-29
Everything was Fantastic - from the front desk Check In, Services and Amazing View! Breakfast needs better Cappuccino/Espresso Machine and quality! Improve layout more Fresh Food. My husband may have gotten Very Sick from Breakfast … Otherwise, 5 ***** & we had a Wonderful Stay! Thank you
2024-06-29
Had an awesome week there and seriously can not recommend it enough. Unbelievable staff the friendliest I’ve ever come across. Will 100% recommend
2024-06-29
Spa was added bonus for our stay! Location was excellent! Lake Como is beautiful!
2024-06-29
Courteous and friendly staff Loved the boutique intimacy of the Hotel and rooftop evening drinks Perfect location and so enjoyed our stay
2024-06-29
Luna at the front desk checked us in and showed us to our room. She was very helpful answering questions and was later our hostess for drinks on the beautiful patio where we enjoyed the amazing sunset. Thanks so much! We'll definitely be back!
2024-06-29
Thank you to all the staff at Hotel Du Lac who made our short stay very pleasant. Everyone from concierge to service staff were extremely polite and friendly. Our room was clean and bright with a lovely partial view of the lake, better than we had thought from the pictures online so we were pleasantly surprised. Overall, we would definitely recommend the hotel to others and come back again.
2024-06-29
All staff and facilities were perfect
2024-06-28
wonderful stay! great staff
2024-06-28
Grazie mile! We had a wonderful stay!
2024-06-28
Beautiful hotel in a nice location, friendly staff. The bar on top terrace was very nice but pricey.
2024-06-29
Lovely location, great rooms, lovely spa
2024-06-29
Room was nice, stay was nice. Luna was helpful from front desk and check in and serving drinks.
2024-06-28
Location was excellent. The spa was a wonderful experience
2024-06-28
outstanding hotel, very affordable in hear of Milan great staff!
2024-06-28
Amazing staff friendly and helpful. Very clean hotel
2024-06-27
The spa was an incredible special addition to our stay! We needed a little down time and it was just perfect , beautiful and so clean! The staff was amazing! The short walk from the ferry was extra awesome! The room and the roof top bar were very amazing! We loved our stay at Hotel Du Lac! And we will come back !
2024-06-28
Lovely!
2024-06-27
We enjoyed our stay at Hotel Du Lac very much. The room with the balcony was fantastic! All the staff were friendly, polite and professional. Many thanks to all the staff.
2024-06-28
An amazing spot! I went with friends to the rooftop bar for some spritzes. A great view withe exceptional service.
2024-06-28
Excellent breakfast. Hotel is a great location.
2024-06-26
Lovely experience.
2024-06-26
Great stay. Staff is wonderful. Just wish there were more sunshine!
2024-06-27
Loved the hotel, great location...quiet but close to everything.
2024-06-26
How lovely to have a full size bottle of body lotion, I used it twice daily after my showers, still plenty left in the bottle. Also liquid soap is much preferred to silly little soap bars. As returning guests we really appreciate the complimentary Prosecco left in our room.
2024-06-27
Un service plus attentif au petit déjeuner et de vraies confitures seraient nettement plus dignes du niveau de ce bel hôtel
2024-06-25
All very good and we enjoyed our stay greatly
2024-06-25
Staff is very helpful and beds are super comfy!!!Location is incredible; center of town and directly across from ferry ticket office. Just lovely all the way❤️
2024-06-26
Delightful stay. Would recommend.
2024-06-25
Brilliant staff, lovely stay. Thank you.
2024-06-25
It would help to have a correct bus schedule. We were given the wrong bus information and almost missed our train from Como to Milan.
2024-06-26
.
2024-06-25
Complimenti
2024-06-25
This hotel was INCREDIBLE and the staff was AMAZING!!! However the reason we marked negative on some of the staff was the older female bartend was AWFUL! If I didn’t meet her, this would be a 10/10 review for everything. (Still would be a 9/10 review, even with the awful bartender… however her attitude reflects very poorly on the AMAZING hotel) but our two interactions with her were some of the worst customer service I have ever seen displayed. If you hate your job, quit. Other than that, this was one of my favorite hotels and favorite places in the entire world. I also should note the other 5-6 employee interactions we had were TOP notch and incredible. Overall, I think you guys have terrific employees with one bad apple. As I small business owner myself, I would want to know if a single employee was lowing my brand standards.
2024-06-26
very nice
2024-06-26
Reception staff very friendly and helpfull
2024-06-26
.
2024-06-25
Beautiful rooms & the most wonderful helpful staff!
2024-06-25
We loved our room #2 with the larger balcony. The room is very nice and the bedding is very comfortable. The staff were excellent and very accommodating. Everything about our stay here was beyond our expectations. The spa with the jacuzzi and steam room was so nice to go to after a long day of walking. I would definitely stay at the Hotel Du Lac again!
2024-06-24
it was a very pleasant trip for all my family sincerely
2024-06-24
My wife and I had an amazing stay! we really enjoyed our balcony and the room was cozy when we were looking for a little down time. Breakfast was always delicious, and a great start to our day!
2024-06-23
-
2024-06-24
Excellent hotel, very happy
2024-06-24
We always enjoy our stays at the DuLac and look forward to our next stays
2024-06-23
Beautiful hotel and great service - except for the restaurant. Thank you and we would come again
2024-06-24
Grazie mille
2024-06-22
-
2024-06-22
Manager was very nice as well as as the staff
2024-06-23
Front desk esp. Helpful, even helped with navigating a toll website!
2024-06-23
Staff was very friendly and helpful.
2024-06-22
A lovely hotel with welcoming staff
2024-06-23
Wonderful stay. You provided me a great birthday! Can’t wait to return!
2024-06-23
Great location and facilities .
2024-06-23
Great location. Helpful staff. Thanks for a great stay.
2024-06-21
The reception staff were friendly, welcoming and very helpful! The gentleman who checked us in and out - I’m sorry I don’t remember his name - was just so warm and welcoming! Thank you.
2024-06-22
Thank you for the nice bottle of wine that was waiting for us
2024-06-22
Bit of a confusion between 1st floor restaurant/ roof bar and downstairs street restaurant. We were half board and we got a little tired of the street restaurant menu. Only allowed to eat upstairs when the weather was poor, we felt a bit like second class resident's. Would have been happy to pay extra for a wider choice on the menu from upstairs. Lovely staff throughout the hotel.
2024-06-22
The staff in the restaurants and bar were excellent and very friendly. The cleaning team did an amazing job and the room was always well prepared and spotless.
2024-06-22
Wir finden alles im Hotel Bellagio wunderbar. Im Hotel Du Lac waren wir mehrfach auf der Dachterrasse. Das Personal dort ist super!! Einzig beim Restaurant unten waren wir ein wenig enttäuscht. Das Personal war sehr unterschiedlich motiviert, es haben nicht alle gesprochen beim Servieren und es hat am Anfang sehr öange gedauert, bis wir Menükarten bekommen haben. Das Tartar war sehr gut, die warmen Speisen leider nur durchschnittlich. Es fehlte an Geschmack und es war nicht schön angerichtet.
2024-06-21
Quite the nicest hotel we have stayed in in our trips to Italy. To say you only have three stars is doing yourselves an injustice 4 days was just not long enough Bravissimo!!!
2024-06-21
Really enjoyed my stay would have liked to have stayed longer. Our room was bright and clean. Had all we needed.
2024-06-20
We would particularly like to note the helpfulness and friendliness of the gentleman who was on the front desk every day except the day we left (20th June) as we were unable to thank him personally. Also the lovely barman who delivered our drinks across the wall to our room (number 60) on our first night as we did not realise we needed to book a table.
2024-06-19
Thank you for your hospitality-we had a great visit.
2024-06-19
Extremely helpful and polite staff. The room was always cleaned very well. Nice touch to have our sauna towels sent to our room just before we went to the sauna. We are also happy that you called us and asked if we wanted our room cleaned while we were in the sauna.
2024-06-20
RAS sauf peut être plus de personnels a parle le français
2024-06-19
Excellent hotel, personel Gentil et serviable, Tres bon emplacement
2024-06-20
N/A
2024-06-20
Overall nice hotel, great location, helpful staff - really enjoyed our stay!
2024-06-20
Staff were wonderful We were om top floor so the noise form the roof bar was excessive late day making it impossible to relax or work. The noise and partying scene in the evening was loud and unpleasant making it difficult to relax or enjoy our balcony. The food on breakfast buffet was the worst we had in our 3 week stay. The coffee was awful and tasted burnt. Coffee machine very slow so long lines for terrible coffee.
2024-06-20
Ringraziando consigliamo il soggiorno presso il vostro. Hotel, siamo stati accolti in famiglia .
2024-06-20
Bravo
2024-06-18
Allt var bra, fint rum med viss utsikt över sjön. Underbar takterass.
2024-06-19
Really enjoyed our stay. Our room was spacious and comfortable. The staff were super helpful
2024-06-19
Manager and front desk impeccable Room great Your women at breakfast are great Your meal mangers and senior men are rude Incompetent and nasty. Ask them for something and they say ask the server Fill a glass to put some extra water in a bottle that I was taking away and they stated I could t do that Rude men who have no training on what luxury service means. The younger guys are fine. They ruin the feeling of excellence for the guests Fire them or rain them what luxury hotels provide Read the book by the ceo of ritz Carlton about service in luxury hospitality. The hotel is great.
2024-06-18
Was treated like a vip from start to finish. One of the best hotels we have ever stayed and the room and view was amazing Thank you for making the stay so special
2024-06-19
The gentleman at reception that assisted us to dry our clothes was amazing. Great service!!!
2024-06-18
We have stayed here several times now and have enjoyed all our stays!! We enjoyed the use of the spa this time and will look forward to booking a massage next time. The staff have been wonderful to work with and very helpful.
2024-06-18
The servers in the breakfast room were not friendly or welcoming but the rest of our experience was wonderful and we would stay there again
2024-06-18
Front desk staff was great
2024-06-17
Everything was wonderful. Sara, Danielle, Luccu and Jane were all so nice and helpful. we had a great time and will be back.
2024-06-18
Great front desk
2024-06-18
Very comfortable & central
2024-06-17
Staff were uniformly friendly and very helpful. Setting on the lakeside is superb, and being able to sit outside with a drink and watch the world going by is lovely! Getting a takeway breakfast when we left very early on our final day, was an unexpected bonus
2024-06-16
Excellent ! Nous avons tout adoré dans notre séjour, nous reviendrons. Mention spéciale pour le spa absolument magnifique et l’hygiène impeccable !
2024-06-17
We have never been more satisfied with hotel accommodation than our time at Hotel Du Lac. From the wonderful welcome and care given by Dani and staff to the spacious, modern rooms and stunning views from the rooftop bar and breakfast terrace. Set in the most perfect location overlooking stunning Lake Como. To have the use of the wellness spa was also very special. We will definitely be back! Thank you! :)
2024-06-16
Tout était ok
2024-06-17
Luna mejor atención no nos pudo brindar, excelente todo!!!!
2024-06-16
Everything was perfect. Our room overlooking the lac with the balcony was wonderful. I could have stayed there all day watching the world go by. All the staff were friendly and courteous. Thank you for your kind gesture for my husband’s birthday, it was very much appreciated. We wish we could have stayed longer.
2024-06-17
Impecable todo. Nos atendió la divina de Luna, una genial. Gracias Luna
2024-06-16
We had an incredible stay and the staff was great. Very friendly and helpful. We loved our time in the spa as well! Thank you!
2024-06-16
Everything was wonderful! Rooftop bar was fantastic! Thank you for accommodating us when we didn’t know we needed a reservation.
2024-06-15
A
2024-06-16
Spent my birthday here at your hotel and so grateful for such a warm welcome with champagne 🍾 and a complimentary spa visit Me and my best friend loved it so much. Thank you for making it very special for my 40th.
2024-06-16
.
2024-06-15
Everything was fantastic!One of the best hotels!!!!
2024-06-15
Staff on reception excellent
2024-06-14
The stay was hreat.
2024-06-15
Excellent hotel, ideal location, friendly staff
2024-06-15
Excellent stay, lovely hotel and staff, ideal location.
2024-06-14
We loved staying hear! Everything was perfect! We particularly enjoyed the breakfast, rooftop patio, and the spa!
2024-06-14
Hotel staff are outstanding. Our room was super nice. Our 4th stay at your hotel. We will return
2024-06-15
Wonderful hotel Great shower & spa
2024-06-14
El Hotel du Lac cumplió nuestras expectativas. Por equivocación complete previamente un cuestionario pensando que era un hotel donde había pernoctado días antes, e informe equivocadamente. Pido Disculpas . Gracias, Gabriel Taraciuk
2024-06-15
Carolina was very kind during all our stay and gave us several hotel information that made our experience even better.
2024-06-15
You have a wonderful hotel & staff! We always enjoy our stay with you & hope to come back again! We always love talking with Graziano & Danieli! The rooftop bar is great & breakfast selection is wonderful! Thank you for a wonderful stay! ❤️
2024-06-15
Lo mejor el desayuno con vista al lago
2024-06-14
Graziano is amazing. We love him. He always takes great care for us. We can tell that he enjoys his job and he does it so well. he is a good man who treats all of his guests like they are family
2024-06-15
q
2024-06-15
We had a great time.
2024-06-15
We had a wonderful few days at Hotel Du Lac. The service was exceptional and the meals were superb. We hope to return again to enjoy your superior hospitality.
2024-06-14
An amazing time at Hotel Du Lac. Great position, friendly staff, clean hotel. Very much enjoyed our stay here. Thanks for making my husband’s 60th birthday so special! 🍾🥂
2024-06-14
Good
2024-06-14
Ho tutto l'aiuto, hotel pulito, cibo abbondante e delizioso, sceglierò questo hotel la prossima volta. Grazie.
2024-06-14
Everything was great.
2024-06-14
Très belle terrasse et bel endroit pour se détendre dans les bains
2024-06-13
The staff were polite and considerate. The breakfast was wonderful, and the entire stay was exceptional.
2024-06-14
To the Leoni Family and all staff our sincere thank you for the wonderful stay at Hotel Du Lac! Our congratulations for the beautiful and tasteful renovations you did. Our room was very nicely appointed. Service, cleanliness, food were excellent. You made us feel at home! We are looking forward very much to our next stay with you! Thank you!
2024-06-14
This is a great place! We are coming here for the last 7 years. Except 2023, when we tried to book the hotel was already fully booked for the dates we had available. Can only recommend this family run business. It is a great place, right by the docking area.
2024-06-12
Muy recomendable
2024-06-12
Very helpful and friendly staff
2024-06-12
We were very pleased with our first room because it was well appointed and had everything one could need. The second room was too small for two people, there weren’t any robes for the spa and no hooks or place in the bathroom to put things
2024-06-12
This was our first time to Italy and your hotel elevated our experience. Upon arrival we were greeted with very friendly staff. We stayed in room 5 and it was absolutely breath taking. We couldnt have asked for anything better!
2024-06-13
Probably the most perfect location with gorgeous views! Staff was amazing and very accommodating!
2024-06-12
Thanks to the reception staff for all their help and kindness. Five stars!!
2024-06-11
Superbe moment !!!
2024-06-12
Merci
2024-06-11
Hotel du Lac is a very special property with an amazing staff. Wonderful rooms and amazing views.
2024-06-12
Great hotel - we stayed in triple room and it was so lovely. Would definitely stay again. Spa available and top deck for views and drinks - great hotel!
2024-06-12
Very nice place and we are coming back
2024-06-12
The front desk staff was very helpful!
2024-06-11
All great Great location.
2024-06-11
All staff was wonderful but especially Sara. She was extremely helpful every time we needed her.
2024-06-11
All staff were friendly and helpful
2024-06-10
The staff on reception were very friendly and helpful. They were always ready to assist. The breakfast was very nice with a wide choice. Overall, it was great and we would have thought it was a 4 star hotel rather than 3.
2024-06-10
What a magical time we had at Hotel Du Lac. Not only was the location in Bellagio perfect, but when we walked into the hotel, we were transported back to an Old World Charm like no other. We were thrilled with the cleanliness of our rooms and the kindness of the front desk staff. Thank you for an unforgettable trip. We hope to come back soon!
2024-06-10
Très bon séjour parmi vous merci beaucoup!
2024-06-10
The service from reception staff was particularly impressive. Roof top bar was also very pleasant, and the setting of the restaurant for breakfast was great!
2024-06-10
We had a really nice stay. The staff were fantastic and helpful with how to get ferries, checking in and out and looking after us. The first floor breakfast area with views across the lake and the rooftop bar were both amazing. All in all we were really happy with our stay.
2024-06-10
Great stay, wonderful Hotel and staff.
2024-06-09
Спасибо 👌👍👍👍👌
2024-06-10
Everyone and everything was absolutely beautiful. We had the most wonderful stay for our honeymoon and we are so happy that we booked hotel du lac. We can’t wait to come back in the future!
2024-06-10
Loved our stay here! Every staff member was so helpful! Will definitely reccomend and may even come back!
2024-06-09
We had a lovely stay and our room with the view of the lake was fabulous
2024-06-10
Thank you very much for the gift of wine for our anniversary
2024-06-09
reception service is excellent, thank you
2024-06-09
Thank you for a wonderful stay, we were made to feel very welcome. It was so lovely to receive such a personal touch acknowledging our 30th wedding anniversary. A beautiful hotel with lovely facilities made particularly special by the friendly staff and the Leoni family. Would highly recommend and look forward to returning.
2024-06-08
N/A
2024-06-08
Really made our honeymoon special. Thank you!
2024-06-09
.
2024-06-09
Merveilleux hôtel, très propre, bien situé ! Le personnel est juste top et très agréable.
2024-06-09
Room #16 was fantastic. Staff was great.
2024-06-09
Good
2024-06-07
The Aperitivo time and rooftop is amazing. Staff very friendly and attentive. I did feel that the owner only greeted and spoke to the European guests for the most part. We were there for 4 nights and not once did he interact. Otherwise we enjoyed it
2024-06-08
Very clean and welcoming, staff very friendly and helpful.
2024-06-08
I did like the food
2024-06-08
Nice hotel, convenient. Room was spacious and nicely appointed. Loved roof top bar!
2024-06-08
Thank you for a wonderful stay !
2024-06-08
We had a wonderful stay at your hotel. We hope to visit again.
2024-06-07
Loved everything about my stay. My main interactions were with reception staff and roof top staff - everyone was so welcoming and helpful, particularly as I was travelling by myself.
2024-06-08
Thank you. Very pleasant stay.
2024-06-06
Entire stuff
2024-06-06
Thank you to the whole hotel for our wonderful stay. Everything was perfect.
2024-06-07
Merci pour votre accueil chaleureux et la qualité de votre écoute sur nombre de sujets
2024-06-06
Magnificent room and breakfast. Absolutely loved our time at Hotel Du Lac Bellagio
2024-06-06
We had a great stay. Central to everything. The spa was amazing and a great way to complete our stay.
2024-06-06
All the staff are to be commended, always helpful!
2024-06-05
The rooms would benefit from including face clothes in addition to the towels provided.
2024-06-05
Excellent stay! Clean & beautifully-appointed room. Incredible massage as well. Our only recommendation is better pillows that have more support. Our bed was very comfortable though! Thank you again!
2024-06-06
Thank you
2024-06-06
Thanks for GF choices for breakfast
2024-06-06
Perfect in every way. And close to ferry. Will definitely recommend.
2024-06-05
Very nice staying. I will recommend Antonella. Excellent attention
2024-06-04
The Hotel Du Lac is exceptional! We booked a beautiful room overlooking the water and enjoyed sitting on the terrace. The guest room was fresh and recently renovated. Additionally, the owners and staff are very hospitable and made us feel very special. We highly recommend this hotel.
2024-06-05
We love Hotel Dulac. Have stayed there for many years. It just keeps getting better. The whole staff is wonderful, including Graciano. We really do love him. Hopeful we can get there again. Bellagio is so very beautiful Mel & Patty Ratto Stockton, Ca
2024-06-05
Had a really lovely stay for first time at Bellagio and Lake Como - look forward to coming back next year
2024-06-04
Stay at at Hotel du Lac was excellent - especially the soundproofing.
2024-06-03
Wonderful staff
2024-06-04
All went very well. Location and service great.
2024-06-04
Fantastic staff. We loved our stay at the hotel du lac. The roof top bar was a real highlight too.
2024-06-03
👍
2024-06-03
We enjoyed our stay and look forward to coming back. The staff were very helpful. Thank you.
2024-06-04
Breakfast was nice.
2024-06-04
Una struttura meravigliosa! Una terrazza con un panorama unico! Grande professionalità del personale della Reception!
2024-06-04
Very nice stay
2024-06-04
Thoroughly enjoyed our stay. Air con and wifi were great, beds comfy, bathroom big with good water pressure, rooms spacious and super quiet - perfect. Reception staff were amazing - helping us get back to Milan in a much quicker and less expensive way than our travel agent suggested. Went to Varenna instead of Como for train - much better idea. We hired the pushbikes and rode around Como and to Lezzeno - fabulous day. All staff very helpful, friendly and professional. Thanks to all for a wonderful stay 🙏❤️
2024-06-03
N/A
2024-06-03
Graciano and his entire staff are great. Five star by my decision. I can’t thank them for enough for all their help. Can’t wait to come back. See you next year.
2024-06-02
Wonderful stay Professional staff
2024-06-02
N/A
2024-06-03
Best hotel experience on our trip to Italy! Highly recommend!!
2024-06-03
n/a
2024-06-01
thanks to front of house for their helpful advice on where to visit
2024-06-01
It was a lovely hotel.
2024-06-01
Beautiful hotel, location and grounds. Soaps/lotions were great.
2024-06-02
We loved our stay and would love to return
2024-06-02
Everything was perfect! Grazie mile for our beautiful stay!
2024-06-02
The spa service was great to have. The promptness of service when something was requested was impressive
2024-06-01
Everyone at reception was extremely helpful and took time to explain routes and sightings- we had a brilliant time. The room service staff were extremely accommodating and very friendly
2024-06-01
None
2024-06-01
New guy at reception was very helpful
2024-05-31
Thank you for an amazing stay! We loved this hotel.
2024-06-01
We could not have asked for a better experience at Hotel Du Lac. We loved the hotel, but the staff were what made the stay so special, going out of their way to be accommodating, offer suggestions and recommendations, and also offer assistance to us when we were left in a transportation predicament, going above and beyond to help us out. Daniele personally drove us to meet a taxi that could take us to the airport, and we will forever be grateful to him and the staff! We can't wait to return to Hotel Du Lac!
2024-06-01
We love your hotel, and the front desk staff are exceptionally warm friendly and very helpful. The dining room on the first floor staff lack warmth and helpfulness, unfortunately.
2024-06-01
It's obvious that the staff care about the quality of their service and about the perception of the hotel as a whole. This was obvious even before a staff member went above and beyond to find us emergency transportation after our hired car did not arrive to take us to the airport, going so far as to take us in his personal car to meet a new taxi. We will be forever grateful and will definitely be back on our next trip to the Lake Como area. Thank you so much!
2024-05-31
Beautiful hotel! Especially the balcony rooms. It was nice hotel guests had free access to spa jacuzzi and steam rooms.
2024-06-01
Great stsff
2024-06-01
Great amenities- fantastic stay!!
2024-05-31
He pasado junto a mi esposa 2 dias maravillosos en el Du Lac Leoni de Belaggio. La atencion impecable, la habitacion y el baño muy muy bien, y el parking y la autorizacion para el ingreso en coche un lujo
2024-05-31
Thank you for having us
2024-06-01
Great staff
2024-06-01
Gentleman at front desk was the best
2024-05-30
Beautiful views, great location and the Leon family are lovely.
2024-05-30
Wonderful helpful friendly staff - thank you
2024-05-30
Front desk staff was very friendly and helpful. We really enjoyed our stay.
2024-05-29
Ty
2024-05-30
The front desk staff was very friendly and helpful.
2024-05-30
Reception staff were very helpful & accommodating.
2024-05-30
We loved our stay at du Lac very much!
2024-05-28
Everything was wonderful!! Staff was so helpful.
2024-05-29
A very nice stay , Staff are excellent. Perfect location.
2024-05-29
Great stay. Loved our room. Terrace bar was wonderful. Appreciate it is mostly used for guests.
2024-05-28
Staff at front desk, restaurants, bar, are amazing!
2024-05-29
Wonderful experience. Staff was very friendly, welcoming and helpful with our stay. Loved the rooftop bar
2024-05-29
a
2024-05-29
Staff was just amazing! So nice and helpful and just nice. And that goes for all of them-front desk, bar, cleaning, breakfast! Amazing!
2024-05-29
Great stay. Helpful and friendly staff. We were only here one day. Would loved to have stayed longer.
2024-05-28
Thanks, we had a very pleasant stay. Loved the spa.
2024-05-27
We enjoyed our stay at Hotel Du Lac - it is our favorite place in Bellagio. I had multiple questions prior to checking in, and Graziano and Sara always provided great support.
2024-05-27
Fabulous location and very comfortable, nicely updated rooms
2024-05-28
Bel hôtel, bien situé, superbe vue
2024-05-27
belle hotel, spa agréable. très sympatique d'accepter nos deux petits chiens ( shettland)
2024-05-28
The staff was a pleasure, very accommodating
2024-05-28
I have holidayed in Bellagio every summer for the last 10ears with my husband, children and other family members. I have had my sundowners at the Hotel Du Lac but have never been inside it. I could not have been more impressed with everything about my first stay there for my sisters 50th birthday. It was perfect and we will be back for another weekend sometime! Thankyou 💕
2024-05-28
Thank you for such a fabulous experience on my first trip to Bellagio. It is such a beautiful place and I couldn’t have wished for a more perfect hotel. Everything was excellent. Thank you
2024-05-28
We came to the hotel 15 years ago. The upgrades are wonderful whilst still keeping the charm. The new windows are great. Some of the staff are still at the hotel and they were so kind to us
2024-05-28
Thanks for stay
2024-05-28
Hotel is wonderful from the moment you arrive to all the services
2024-05-28
Loved ❣️The staff very helpful very friendly. They were Simply Amazing. I would come back and stay here again.
2024-05-27
Loved every minute of our stay!
2024-05-27
Thank you so much for the complimentary champagne and to-go breakfast on the way home. We loved our stay. The staff was fantastic and was very accommodating
2024-05-28
Graziano and the staff are pure professionals and so helpful! This is our second time staying there and we brought family members as well. We highly recommend Hotel du Lac in Bellagio to anyone we know traveling there. Thank you for the great hospitality and experience! Best regards, Carolyn & Albert Grimaldi
2024-05-26
I reached out to the staff for questions after booking regarding restaurant recommendations and transportation and staff was very timely and helpful.
2024-05-26
Loved the hotel. Great location, great service (especially Sara), nice rooms, comfortable beds. To enlarge the lunch menu would be nice, but breakfast was terrific. We would return to Hotel du Lac and to Bellagio. All 9 of us had a wonderful time despite the rain. Thank you for your excellent service.
2024-05-27
?
2024-05-27
Front desk staff was incredibly helpful and friendly. Especially Sarah
2024-05-26
Great stay
2024-05-25
We had a wonderful stay. The hotel was excellent!
2024-05-26
A big thank you to the lovely man at front counter who arranged a taxi transfer for the 7 seven of us after our driver didn’t turn up.
2024-05-26
Hotel was wonderful. Love the clean room and heated towel rack.
2024-05-26
A huge thank you to the manager, who saved us on the day of departure. Our transfer didn’t turn up so he got us a taxi to Milan on the spot! So happy he was able to get this for us so quickly. Saved us a lot of time nd money for missed services. We would recommend this hotel for location and especially for service. Thank you.
2024-05-26
Wonderful time at your beautiful hotel. the hotel staff is absolutely first class!
2024-05-24
Fabulous staff and fabulous stay!:). Breakfast was wonderful and restaurant reservations made were a big help and spot on;)
2024-05-24
Thank you
2024-05-24
Wonderful staff and great room with an amazing room. Loved the spa too.
2024-05-24
Fabulous all the way around!
2024-05-25
The front desk staff was superb. Before and during our stay they went out of their way to accommodate our requests making dining reservations, helping with parking, and offering sightseeing suggestions. The location cannot be better and the rooms were big for Europe. We enjoyed the spa and it was much nicer than we anticipated -more photos should be on the website showcasing this.
2024-05-25
We had a wonderful experience and would definely return to the Hotel De Luc
2024-05-24
Everything was perfect staff was great very welcoming
2024-05-25
Welcoming and friendly reception. We enjoyed our stay and would recommend the hotel to friends.
2024-05-25
Remarkable venue and experience! Having met the owner, his wife, three sons and their dog, you get the sense of a loving family dedicated to each other and hospitality excellent! Can only imagine how great it will be when the other two sons join the business! Keep good going! We hope to return someday!
2024-05-24
Beautiful Hotel
2024-05-24
I would like to especially say thanks to Paola on reception for going above and beyond in helping me with the logistics of my return trip to Bergamo, she wrote everything down for me and spent a lot of time helping me. I really appreciated it! Also wanted to mention how lovely and comfortable the beds were and overall I think the hotel is more than a 3 stars, it was really lovely and we really enjoyed our stay! Everyone was really helpful 😊
2024-05-24
We had such an excellent stay here at Hotel du Lac!! I needed some dresses steamed at short notice and staff really went out of their way to help and accommodate me. They really made our stay special with their attention to detail and care, especially with a gorgeous room and upgrade. Would definitely return again!
2024-05-24
Reception and staff were helpful and kind, would work with them again anytime.
2024-05-22
A very enjoyable stay, thank you. Parking was wonderful, the staff were excellent.
2024-05-23
The garage for my car was perfect !
2024-05-22
We had a fantastic time staying at Hotel Du Lac, it’s in the perfect location. Our room was beautiful and very clean. The breakfast was very good plenty of choice. The reception staff were so lovely and friendly and extremely helpful. We loved our 4 night stay and would most definitely stay here again, and will be recommending this hotel to our friends.
2024-05-23
gorgeous hotel, gorgeous view, amazing staff! will 100% return
2024-05-22
Merci
2024-05-23
Staff excellent
2024-05-22
Great stay
2024-05-22
Excellent all round servicep
2024-05-22
A wonderful boutique styled hotel with very good quality rooms with dedicated friendly staff who were very attentive to numerous questions and additional requests and always achieved satisfaction. A special mention for Grazziano who is a wonderful lovely person and a great ambassador for the hotel.
2024-05-22
I stopped by. I did not book in the hotel
2024-05-22
Nice stay
2024-05-21
Thank you for making my wedding day special. We absolutely can not wait to come back and visit again
2024-05-21
I would suggest including oats at breakfast as well as another coffee machine as queue gets large when only one machine. Fruit and muesli need replenishing more regularly as very little left by 09.15am
2024-05-22
Our stay at your hotel was perfect😀
2024-05-22
Very accommodating and professional staff. Thanks for everything 😊😊
2024-05-22
This place was the best
2024-05-22
Everything was great
2024-05-21
Fabulous hotel. Staff absolutely fantastic. Thank you to the owner as well, I enjoyed our chat about Roberto DeZerbi even if he left Brighton the next day 🤣
2024-05-21
We had a wonderful stay at your hotel. Thank you to the entire staff.
2024-05-21
Fantastic service, lots of help
2024-05-21
Bravo aux réceptionnistes pour son Français parfait. Un spa magnifique et une bouteille de cava offerte pour l’anniversaire de ma compagne. La vue est a coupé le souffle et la situation est magique. C’est un hôtel 3 étoiles mais qui en mériterait bien plus.
2024-05-20
Fabulous! Loved it!
2024-05-20
They were very accommodating and made sure everything was going smoothly and our time was enjoyable
2024-05-20
We had a wonderful stay in your picturesque town. Thank you!
2024-05-19
. Staff was helpful to get us a taxi to restaurant.
2024-05-20
Very nice hotel! The views are spectacular. Plenty of gluten free options at the breakfast included along with options at the restaurant. Highly recommend!
2024-05-19
Staff were all very friendly and helpful
2024-05-19
Wonderful place will recommend to everyone and would stay anytime
2024-05-19
The reception staff were always very helpful
2024-05-18
Everyone was wonderful
2024-05-18
everything it was perfect
2024-05-18
Superbe hôtel
2024-05-18
Très bel hôtel et très bon personnel
2024-05-18
Hôtel très confortable et vue de la salle à manger très agréable sur le lac .
2024-05-17
Wonderful.
2024-05-18
.
2024-05-17
We had a great stay! The hotel staff was incredible (including Bailey). I’ll be sure to recommend friends here in the future.
2024-05-18
.
2024-05-17
We really enjoyed our stay. The hotel is in a fabulous location and the room was lovely. I would suggest placing a mirror in the bedroom. There wasn’t one in ours. We really enjoyed use of the spa on a very wet afternoon.
2024-05-17
Merci pour la qualité du service et du personnel dans l’ensemble.
2024-05-18
Thank you! It was a beautiful stay.
2024-05-16
Thank-you for helping us on our 51st Wedding Anniversary
2024-05-17
The staff was incredible and the food was spectacular!!!
2024-05-17
Thank you for a wonderful stay.
2024-05-17
Luna at reception was the BEST! She was so kind and warm, she made us feel right at home. The hotel is excellent, we had an absolutely wonderful stay! Highly recommend!
2024-05-16
Great stay. Very nice hotel with great location and views. The spa was terrific. Thanks for that special perk!
2024-05-16
Great stay thanks. All the staff we dealt with were very friendly and helpful . Extremely happy with the staff
2024-05-15
Such an awesome stay in Bellagio for our honeymoon!
2024-05-15
It’s the third time I have stayed at your hotel - I love it - roof top bar is big attraction - but staff are great rooms are quiet beds are comfortable showers are good air conditioning is quiet - parking is easy and you can forget car - location is the best and the price is good value so what is not to love ?
2024-05-17
Grazie!
2024-05-15
Personale cortese
2024-05-15
I will come back again
2024-05-15
Thank you to the entire staff at Hotel Du Lac your service is outstanding. !
2024-05-14
Great location extremely helpful and friendly service
2024-05-15
Excellent superior wonderful thank you!
2024-05-15
Staying with you at the Hotel Du Lac was an extraordinary experience. We will return!
2024-05-15
We enjoyed our stay at your hotel. It is centrally located and convenient to sites.
2024-05-14
Keys are too heavy to carry around
2024-05-13
Sara at the front desk was awesome!!!!
2024-05-13
Very nice to have breakfast and the spa percorso included in the room. Alll staff were very good, from rooftop bar to front desk to spa area.
2024-05-14
Loved our stay - thank you!
2024-05-13
Very nice stay!
2024-05-13
Lovely staff, nothing was too much to ask. They were really polite and helpful. The location and the room was great. Thank you
2024-05-13
Very leased with the hotel.
2024-05-12
Propreté Confort du lit Emplacement
2024-05-13
Wonderful location, the rooms are beautifully decorated and comfortable. The views from the breakfast room are incomparable
2024-05-13
Excellent service!
2024-05-12
Had a great stay
2024-05-13
Receptionist helpful in helping us get on WiFi Even she said it should not have been that difficult. Manager very friendly and helpful Breakfast room lovely views. Restaurant enjoyable.
2024-05-12
Very happy with the room we stayed in and the reception staff were lovely
2024-05-13
.
2024-05-12
Had room 71 and thought it was best room in house. Top deck is a great evening treat with drinks. May add some bite size items to the menu for up there.. front desk was most knowledgeable and answered all questions correctly. Seeing same faces makes it more homey feel
2024-05-12
The staff was amazing and accommodating. Amazing recommendations and special thanks for booking dinner reservations
2024-05-12
Nous avons été très heureux de notre séjour dans votre hôtel. La chambre était parfaite. Une mention spéciale pour la gentillesse et le professionnalisme du personnel ! Nous étions en fait triste de quitter Bellagio et notre hébergement. Nous reviendrions chez vous à coup sûr !
2024-05-12
Excellent help from front desk staff
2024-05-12
Luna was helpful upon arrival and alerted us to reserving spots for the roof top bar in the afternoon. While she was serving drinks on the roof top, she was friendly and helpful and made our stay more personal. Danny the bartender was fun too. The chilled bottle of Prosecco in our room for my birthday and postcard with birthday wishes was lovely. No other hotel we stayed at did that. That was impressive. Brava!
2024-05-12
Luna and Graziano were very friendly and very helpful. Daniele was also a great bartender for our evenings on the terrace. Overall we had a wonderful time at Hotel du Lac and will recommend it to friends going to Bellagio, Our room was very nice and my wife really loved the bottle of sparkling wine (cuvee 21) waiting for us in our room in celebration of her birthday. Thank you very much for a wonderful stay.
2024-05-12
Très agréable le roof top pour l’apéro
2024-05-11
Congratulations to all staff! Very professional and very friendly
2024-05-11
We had a wonderful stay, each member of staff was extremely helpful.
2024-05-10
Everything was wonderful. We rented the bike and reserved a time at the spa and both were lovely additions to our stay!!
2024-05-11
This is an excellent hotel We booked the same hotel as before in 2020 so we knew what to expect. The spa area downstairs is very smart. The staff are all excellent. Daniel is a nice chap. Next time im Bellagio we will return to HDL
2024-05-10
Votre hôtel est exceptionnel de l’emplacement au personnel extrêmement gentil . Nous avions oublié nos maillots pour le Spa! Nous avons même eu une chambre avec vue sur la ruelle et un petit balcon avec une petite vue sur le lac: FORMIDABLE!!! Nous attendons avec impatience de revenir . Nous ne pourrons aller nulle part ailleurs !
2024-05-10
0
2024-05-10
Paula was extremely helpful and an amazing front desk host throughout our stay.
2024-05-11
Hotel was excellent as were staff.
2024-05-09
The room was nice.
2024-05-10
Fantastic position and the service excellent
2024-05-09
Everything great - loved our stay here
2024-05-09
Very friendly and helpful.
2024-05-10
Thank you for a wonderful visit.
2024-05-09
All veto helpful
2024-05-10
We enjoyed our stay here very much!
2024-05-10
Na
2024-05-09
Wonderful hotel and staff, and fabulous location and view. Loved our stay there!
2024-05-09
Heerlijk hotel op een geweldige plek!
2024-05-08
We had a wonderful stay in Bellagio at the Hotel Du Lac. Parking as would be expected was a little difficult but do able. The staff was most helpful and pleasant. Breakfast was wonderful. Terrace view was superb. We will stay here again if ever back to Lake Como.
2024-05-09
Wonderful visit! Love the hotel & staff.
2024-05-09
Thanks
2024-05-08
Wonderful location
2024-05-08
Room was spotless & breakfast buffet was kept well stocked. Enjoyed the rooftop bar, unfortunately we couldn’t enjoy every night of our stay due to the rain
2024-05-09
War sehr gut! Das Hotel ist sehr zu empfehlen! Vielen Dank
2024-05-09
Accueil tres sympathique et professionnel. prestations au niveau attendu.
2024-05-09
Perfect location
2024-05-07
Enjoyed our stay! The staff were very friendly and the hotel was lovely. We really enjoyed breakfast!
2024-05-07
Lovely stay!
2024-05-07
We thoroughly enjoyed our stay. All staff were very helpful and friendly, and the Prosecco and note for my birthday were a lovely extra touch which made us feel very welcomed. Thank you!
2024-05-08
Luna👏🏼👏🏼👏🏼👏🏼excelente elemento, muy amable🙏🏽
2024-05-08
A wonderful stay. Hotel perfect and staff warm and friendly.
2024-05-07
Felicitamos a Luna por su amabilidad y atención..nos ayudó mucho y se portó muy linda con nosotros..
2024-05-08
Foi tudo ótimo. Pessoal agradável e sempre prestativo. Instalações novas e bem decoradas. Localização excelente.
2024-05-08
Loved our room, its decor; first time in Bellagio; look forward to returning!
2024-05-06
Great stay! Staff were all super friendly and accommodating. It was a wonderful way to round out our Italian honeymoon.
2024-05-07
Why stay anywhere else? Super hotel and great staff.
2024-05-07
Loved it, especially the balcony
2024-05-07
Appreciated the staff and how helpful and communicative they were both before and after our stay
2024-05-07
We found the hotel very comfortable. The staff were extremely kind and helpful. We very much enjoyed our stay. The views were outstanding!!
2024-05-06
Great stay maybe more hot options for breakfast but otherwise great stay
2024-05-07
Wonderful hotel and wonderful rooftop bar. Definitely would recommend?😃
2024-05-07
I had a wonderful stay.
2024-05-06
Superb stay. Tremendous value for money.
2024-05-06
Absolutely beautiful hotel! We were pleasantly surprised and impressed!! Great rooms, great service and wonderful staff!!
2024-05-05
The facilities were tremendous, and the staff was awesome.
2024-05-06
We LOVED the spa! Best, most luxurious way to spend our day. The staff went above and beyond to recommend a restaurant, a local bus/timetables, breakfast, etc. They did everything imaginable to make our stay comfortable. (I'm so sorry I can't remember the lady's name 5/4/24), but all the staff, including housecleaning, could not have been more accommodating.
2024-05-06
None
2024-05-06
Best staff around! The spa was Heaven!!
2024-05-06
Rührei aus Eiern und keine Fertigware, Schinken und Wurstwaren sowie Kaffee in besserer Qualität
2024-05-06
Staff was excellent. Provided helpful information and assistance with dinner reservations and the ferry. Everyone was so nice and professional.
2024-05-05
Had a great stay in a updated room with a balcony that was beautiful
2024-05-05
We had the most wonderful experience at Lake Como. With thanks to all of the team at Hotel Du Lac who made it even more special
2024-05-05
We thoroughly enjoyed our weeks stay at the hotel. The rooms were ideal for us and all the staff were professional and helpful and very nice. Its location immediately in front of the ferries was excellent We will certainly recommend to the hotel to others. Thanks to all for a great experience
2024-05-04
Fabulous hotel
2024-05-05
Hotel and staff exceeded our expectations fabulous stay in a 1st class hotel, we used the spa which was a bonus and got to experience the roof top bar, reception staff very very helpful with recommendations for restaurants and help with ferry and train timetables thank you so very much for making our stay so wonderful, maids who looked after our room made our stay that little bit better
2024-05-05
X
2024-05-04
Had a great experience and we will recommend hotel Du Lac to our friends. We will be back!
2024-05-04
Thanks, we had a wonderful time
2024-05-04
Ok
2024-05-03
We absolutely loved our stay and would definitely come back. Staff were great in organising transfers and checking in with us. Very clean and spacious rooms and lovely staff cleaning them each day and refreshing the room like it’s new. Definitely feels more than a 3 star hotel! Breakfast beautiful and stunning views. The convenience of the hotel was perfect! Right outside the ferry and very close to all restaurants!
2024-05-03
Thank you for parking my car!
2024-05-03
Your breakfast personnel, especially the young man, was very attentive and caring! Took great care of my humble request to possibly innovate something small for my friend’s birthday breakfast - he came with a piece of cake with a candle! Super!
2024-05-03
Such a wonderful hotel. Everyone we met was warm and welcoming, friendly and helpful. The room was fabulous and the view from our balcony was just amazing. Breakfast was delicious with plenty of choice to suit everyone. Just perfect.
2024-05-02
I really enjoyed my stay,
2024-05-03
We had the best trip and time spent at the Hotel Dulac! The spa was wonderful, especially during a rainy day. The buffet breakfast was also amazing, as well as the hotel rooftop bar. We would recommend this hotel to friends and family!
2024-05-03
Everyone was extremely helpful and attentive to our needs. Beautiful hotel and very convenient. We will recommend to ur friends.
2024-05-03
Séjour top
2024-05-02
Fabulous staff across the board!
2024-05-03
Gentleman at reception extremely helpful
2024-05-03
Your hotel was perfect! The location to the ferry, the beautiful view from the rooftop bar, and the friendly staff made our stay there very enjoyable!
2024-05-02
Wonderful hotel, great location and fantastic staff! We truly enjoyed our stay!
2024-05-02
The restaurant outside is wonderful. Location, service, food and drinks are very good.
2024-05-01
Many thanks to Graziano, for his opened but very well balanced professional approach.
2024-05-02
I enjoyed my stay at the hotel and would definitelycome back.
2024-05-03
Lovely to meet you all Luca, Jane and Dani! We had such a wonderful time on your roof terrace - thank you so much for being so kind and friendly! Love Dawn and Tom xxx
2024-05-02
Everything was great, Thank you.
2024-05-01
Love the new dinning room, look forward to the new restaurant!
2024-05-02
0
2024-05-01
The staff was extremely helpful from the moment I reserved. They provided detailed instructions on transports, boats and cooking classes. Every member of the team knew the details of my booking and even asked me how my spa time was. I felt completely safe, at home, and welcomed by the very kind and personable staff. This was very important since i was traveling solo. Thank you! ❤️
2024-05-02
Great location.
2024-05-01
The staff was so helpful and friendly
2024-04-30
Breakfast was terrific. Excellent choices, beautiful room with a view. Perfect place for breakfast.
2024-04-30
Very nice hotel, great location, staff was very helpful, the room is clean and comfortable. Thank you for parking lot reservation.
2024-04-30
Great place!
2024-04-30
L’emplacement est juste magique
2024-04-29
We enjoyed special time． Thank you very much．
2024-04-29
Particular thanks to Gratziano who assisted us greatly regarding our train tickets
2024-04-29
Very good stay, very pleasant hotel
2024-04-29
A very enjoyable stay, thank you to the whole team.
2024-04-29
The staff was especially helpful and friendly.
2024-04-30
The hotel manager was so helpful. Our travel agent had misguided us on how to arrive at the hotel from the train station and he patiently explained the correct and easier route back to the train station. He also helped us cancel a tour that started in Como instead of Bellagio. He solved all the problems we were having and enabled us to have a wonderful visit.
2024-04-30
Tout était parfait. Merci pour votre accueil et ce séjour inoubliable !
2024-04-30
Very nice hotel.
2024-04-30
The male manager was extremely knowledgeable and helpful in our travel between varies areas of on Lake Como. My questions seem to even annoy me. Thanks so much
2024-04-29
Thanks
2024-04-28
We loved everything about Hotel Du Lac and the incredible staff!!!
2024-04-28
Excellent reception staff, very helpful.
2024-04-29
Hotel front desk was great and helpful. Hotel was beautiful and we loved the view. Shower was great and it was nice to have an U.S. outlet available.
2024-04-29
Piccola ma molto confortevole la spa!!
2024-04-28
Thank you for indulging us with a bottle of Prosecco for our honeymoon. Everything was splendid throughout our stay.
2024-04-29
We had a lovely stay, everyone was so helpful and informative, we look forward to returning in August
2024-04-28
Ok
2024-04-28
Wonderful trip. Wonderful people. Great stay. Everyone was very helpful. The internet did not work on the deck but beside that was great.
2024-04-28
Disponibilità del personale a tutte le richieste
2024-04-27
Bravo pour cet hôtel très bien situé et vraiment beau ! Une heure au spa à été appréciable, nous n´avions pas vu que vous étiez équipés ! Très content de notre séjour. Merci !
2024-04-27
Very nice premises. Great rooms and reception people are extra nice and helpful
2024-04-27
Lovely stay. Thank you
2024-04-28
Very nice staff in the rooms and reception Great room and hotel very well located
2024-04-28
Great hotel
2024-04-27
N/A
2024-04-26
Coffe machine is not good. Cofge is not hot and it's quality is pretty bad
2024-04-26
Very nice hotel with excellent location, breakfast, and staff. Complimentary spa access was relaxing and a huge bonus.
2024-04-27
Thanks
2024-04-26
Great reception staff, always looking to help, thankyou
2024-04-26
Tutto perfetto grazie
2024-04-26
Na
2024-04-25
Merci beaucoup pour ce doux séjour dans un cadre d'exception!
2024-04-25
Staff held our luggage for a few hours until after check out to allow a few extra hours in Bellagio.
2024-04-26
We had a wonderful stay. The view was lovely. The rooftop deck was fun.
2024-04-25
Helpful staff at front desk, well located, clean and nice facilities.
2024-04-26
Hi, we had a great stay, thank you. I would have loved the option of different eggs tho ie an omelette or poached as these are things I don’t get at home and would have made me feel more like I was on holiday. Overall, loved my stay tho, especially our balcony. 😂😂😂😂👍
2024-04-25
Tudo deu certo. Otima localização Quarto muito confortável
2024-04-26
C’était un séjour de qualité
2024-04-25
The hotel and staff were the best!
2024-04-25
Front desk gentleman (the one who remembers everyone’s room number) was especially helpful and delightful.
2024-04-25
Our check in and handling of luggage was excellent. Overall we were very happy with our stay.
2024-04-23
Everything was superb! We reserved the suite with a balcony and it was lovely. We also made good use of the suite spa and had a couples massage, which was very enjoyable. The hotel staff is extremely accommodating, professional and hospitable. Interaction with them was genuine and pleasant! We thoroughly enjoyed our stay and highly recommend!
2024-04-23
The reception and the help received when bringing my luggage to my room was great. Information was provided in great detail whenever I asked. Restaurant recommendations were also very helpful. We did enjoy the ones we went during our stay. I would also like to say thanks for the daily cleaning and for the variety of options for breakfast.
2024-04-23
Wonderful stay!
2024-04-24
Outstanding establishment, top tier service and accommodations! The professional staff was informative, helpful, and welcoming…we felt as comfortable as if we were in our own home, and we will be back!
2024-04-24
Great hotel
2024-04-23
What a pleasure to stay in a beautiful hotel that is so well managed. The staff is warm, friendly, competent. The location is perfect. Breakfast buffet room has a breathtaking view… excellent food! This has been our favorite stay! We can’t wait to come back to Hotel Du Lac!!
2024-04-23
The stafff was very accommodating and went above and beyond. The were very friendly and made our stay very enjoyable. We had a problem with our vehicle and the staff was on top of it and assisted every step of the way. They also arranged for a convenient parking spot. The hotel was very clean and very well located.
2024-04-24
Special thanks to Sara at the front desk who was very helpful and accomodating
2024-04-24
Overall a pleasant stay
2024-04-23
Everyone in the front desk are so welcoming and helpful.
2024-04-23
The front desk staff was always helpful , courteous and pleasant. Thank you for making our stay/trip memorable. The hotel is in a very ideal and centrally located area. We will definitely recommend the hotel to our family and friends. Grazie.
2024-04-24
Everyone and everything was AMAZING!
2024-04-23
Tout était très bien. Merci
2024-04-23
La atención en recepción increíble!
2024-04-22
Big compliments to all staff on the front desk, with a particular shoutout to the gentleman (we can’t remember his name, he had glasses) who was extremely helpful and to the point where he recommended a suitable route back to Milan on the final day to avoid the train strikes. Spa and massage facilities were fantastic.
2024-04-23
Staff was very helpful and courteous. Dinner was exceptional.
2024-04-23
Rooms were great
2024-04-22
Fantastic staff. Very helpful every time we asked for assistance.
2024-04-22
Fabulous staff, rooms were very comfortable Great position
2024-04-21
We had a lovely stay at the hotel and will, certainly, recommend it!
2024-04-21
Meine Frau und ich waren sehr zufrieden mit dem Aufenthalt in ihrem Hotel und werden dieses unseren Bekannten und Freunden gerne weiterempfehlen
2024-04-21
Absolutely loved our stay. The staff were extremely helpful and very pleasant throughout our stay.
2024-04-20
Perfect location, boutique size, helpful staff. Room was clean and the view from the breakfast room and 5th floor bar was spectacular.
2024-04-21
We loved our stay at The Hotel . Thank you .😁😁😁
2024-04-20
Thank you so much for making our honeymoon special with a bottle of champagne! We loved sipping on the balcony it made such a great start to our time in como.
2024-04-19
Excellent stay
2024-04-19
Beautiful hotel
2024-04-20
The rooms were beautiful. The staff was amazing and helpful in addition to being very genial. Loved our stay at the Hotel du Lac.
2024-04-20
Very friendly & helpful staff although not very good at confirming when they had booked something for us so we had to keep asking and a dinner we were told had been booked was not.
2024-04-20
Amazing hotel . Amazing staff
2024-04-19
Your staff is always excellent; room well kept and cleaned; desk support excellent.
2024-04-19
We loved our stay with you, a very central hotel, rooms were very clean and retively spacious. We would definatley stay again🌞
2024-04-19
One of the best moment. We liked the room quality, spa, breakfast and 5th floor rooftop.
2024-04-20
The location was great., very close to Bellagio ferry, best way to come here from Milan is by train to Varenna and take ferry to bellagio and the hotel will just be in front of you , the breakfast has enough varieties and have a good taste of croissant
2024-04-20
Massive thanks to the staff during our stay, was brilliant. Room and location was exceptional
2024-04-18
Great stat would highly recommend
2024-04-19
Fint med de store panorama vinduer i morgenmad restauranten
2024-04-18
We stayed in Hotel du Lac in 2017 and we really enjoyed it then. We returned this year (2024) and found that it was even better. There has evidently been a significant upgrade since our last visit. Our room was spacious and beautifully appointed, and all the facilities worked perfectly. The shower was great and there was a very good array of USB and Euro power points. As previously, the staff were charming and helpful, and courteously accommodated our lack of Italian. (We are English speakers - monophone unfortunately.) There is also a new rooftop bar, a great place to watch the sun go down. We loved our visit and will definitely stay at Hotel du Lac during our next visit to Lake Como. (Hopefully not too long away.) Bellagio is beautiful and the loveliest of the 3 villages at the central hub of Lake Como.
2024-04-18
The breakfasts were amazing.
2024-04-19
Really enjoyed our stay. Location was great, service was excellent and staff was very accommodating to any needs.
2024-04-19
Wonderful housekeeping staff. Beautiful breakfast room. Excellent massage and spa area.
2024-04-19
Staff was very helpful and friendly.
2024-04-18
Nous avons passé un excellent séjour.
2024-04-18
Very clean and nice hotel. Receptionist were so accommodating and very friendly. Restaurant and roof top bar were an awesome awesome accommodation to have since restaurants close fairly early on weekdays.
2024-04-18
I had an exceptional time and will be sure to be back.
2024-04-17
Absolutely outstanding and exceptional experience!
2024-04-16
Staff was always welcoming and helpful
2024-04-17
Grazie
2024-04-16
The hotel staff are very friendly and often go the extra mile to help.
2024-04-17
No
2024-04-16
It was our second time at Hotel du Lac and we loved it, again!
2024-04-16
Clean, comfortable, nice room and facilities. I would stay here again.
2024-04-16
Outstanding customer service !!! Absolutely the best we have had in Italy! Thank you for from car park, hotels, restaurants, information was exceptional
2024-04-16
Everything was very good!
2024-04-17
Thank you
2024-04-16
Everything was perfect!
2024-04-16
The front desk staff and the room were both outstanding!
2024-04-17
Appreciated having a bar and restaurant nearby
2024-04-17
Great job!
2024-04-16
Molto bello, pulito e gentilezza del personale
2024-04-17
We absolutely loved being in this exotic hotel. My husband booked this hotel to celebrate our 25th Wedding Anniversary. Our room was picturesque & stunning!!!!! We loved waking up to the view of the water & mountain & sunlight beaming into our room. The gentleman that greeted us was exceptional & the receptionist starting out was too kind. There attention to detail was sublime. Thank you again for making our stay absolutely magical!!! We will definately be back xxxxx
2024-04-15
We really enjoyed our stay at Hotel Du Lac
2024-04-15
Nice girl at check in desk . Very helpful
2024-04-16
Felicitar el bufett
2024-04-15
Thank you! We enjoyed every moment of staying in your hotel & will be returning!
2024-04-14
Th
2024-04-14
Best hotel in Bellagio. Wouldn’t hesitate to go back and would highly recommend it to anybody. Well worth paying the extra for balcony views of the lake.
2024-04-14
Staff is very professional and proficient in their responsibilities. All we came in contact with displayed pride and passion in their customers. Congratulations!!😊
2024-04-14
Very friendly and helpful staff, exceeded our expectations.
2024-04-14
I loved staying at your hotel. The rooms had thoughtful touches, the lights in the closet, Adequate hooks in the bathrooms, shelf space in the bathroom. Hotel was spotlessly clean and the front desk staff helpful and friendly. We had dinner at the restaurant and the food was good and the staff friendly and helpful. Great job. Hope we will be back again.
2024-04-14
We had a wonderful stay at your beautiful hotel last week. The staff couldn’t have been friendlier or more helpful. It was the perfect beginning to our 2 week vacation in Italy. We are 4 couples traveling together from the US.
2024-04-13
Wonderful mini break even with the weather on the Wednesday and boat strike on the Thursday Will be back soon
2024-04-14
Hotel and staff are great!
2024-04-15
Graziano (sp?) was exceptional!!!! He is the very best. I will recommend your hotel to anyone going to Bellagio just based on his helpfulness and hospitality.
2024-04-14
staff was helpful and nice - they provided suggestions when we asked for recommendations for dinner / sight seeing. Parking was slightly a pain point as well.
2024-04-14
Excellent Service and Accommodations in all areas!
2024-04-13
We really enjoyed our stay, and the breakfast with a view was always a highlight of each day. Thank you to the great staff for all of their help and recommendations.
2024-04-12
We were able to leave our luggage at the reception before check in and enjoy the day. That was a huge help. The room (and the hotel) was clean and beautifully furnished. Hotel was mainly quiet (one noisy neighbour at the start). Roofterasse and breakfast room were peaceful and beautiful and the music was nice and not too loud. Bathroom was nice and heated drying rack was a plus.
2024-04-13
The staff were amazing.
2024-04-12
Excellent location. Clean rooms. Courteous front desk staff.
2024-04-13
Lovely stay, thank you.
2024-04-11
Alessandra at the reception was very helpful with suggestions of what to do in Bellagio and Lake Como. Location of the hotel is wonderful!
2024-04-12
We found all your staff to be very pleasant, courteous and professional, going beyond what was expected to be helpful. We would recommend your hotel to any-one and if we return to Bellagio, would not hesitate to book with you again.
2024-04-11
Grazie
2024-04-12
4 personnes
2024-04-12
Thank you for a beautiful room with a large balcony! The room “refresh” to Room 5 was great and comfortable. Looking forward to the opportunity to visit again in the future. Ciao!
2024-04-11
Best hotel to stay in Bellagio. Staff service especially hands on by Graziano (General Manager) , location, food , room comfort , cleanliness were excellent. I highly recommend this hotel.
2024-04-12
Loved our stay! Everyone was super polite and helpful
2024-04-11
Front Desk manager was extremely professional. I appreciate ownership being involved with day to day operations. Angelo and Mara did a great job at dinner and during breakfast Kiki was friendly and professional Lastly and most importantly I will be recommending your place to friends and letting Steve Perillo from Perillo Tours know how satisfied we were Buona Fortuna
2024-04-10
Beautiful and elegant hotel with incredible view of the lake. The staff was wonderful and made sure everyone had a great time. I loved everything about this hotel including the spa and rooftop bar. The spa was just remarkable! The staff wentvabove and boyond to help! This was a 10 out of 10 and I can't wait to come back! Awesome experience in the best place in Bellagio!!
2024-04-11
Very Very helpful staff.
2024-04-11
Very friendly and helpful staff Nice rooms, clean Awesome breakfast.
2024-04-11
We look forward to a return visit.
2024-04-11
Wonderful property. Will recommend
2024-04-11
absolutely loved our stay. Best Hotel in the area especially loved the roof top bar & staff
2024-04-10
Loved staying at Hotel du Lac. Staff was so helpful and cheerful. Shout out to Daniel for his creative Negronis.
2024-04-10
Luca and his wife and there family were absolutely amazing who owned the hotel. They were soooo friendly and made our stay even more special. They done the best cocktails on the roof top bar and with the most amazing views. Glaciano I think that's how you spell it lol on reception was amazing and so helpful and always smiling. And was always helping me and my Wife Gemma with any questions we asked. 5 star all round for hotel and everyone that worked there. Everything was just perfect 👌 Can't wait too come back. Thanks Jamie Eaton and Gemma Eaton
2024-04-11
Beautiful Hotel
2024-04-09
We had an excellent stay and enjoyed our stay very much. The attention that the hotel management and staff gave to us, was wonderful. We had made some requests for our hotel room months in advance of our arrival and they were met beyond our expectations. Thank you Hotel Du Lac and team.
2024-04-09
Loved our stay- it’s so centrally located and very convenient to everything.
2024-04-09
Our stay was magnificent due to everyone’s hospitality! We especially enjoyed our room and the rooftop terrace cocktail hour. We are anxious to return as soon as we can!
2024-04-09
S
2024-04-09
Thanks to everyone who made my stay so enjoyable. I’ll definitely be back to stay next time I’m in the area.
2024-04-09
super friendly reception staff. loved the family vibe running through the hotel from reception to rooftop bar. loved our stay there. well done
2024-04-08
One of the front desk lady was very rude because I requested body wash and handwash. We had it the first day but when they cleaned the room; I am assuming they took them to refill them but did not bring them back so I called to request them and the person who answered the phone said that we should have them. They left me some intimate gel on the floor. I called back to inform them that I didn't not need that product and she came to my room to argue that I should use that to wash my hands and to wash my body. I was very insulted because it happened in front of my son. Finally, another lady came to bring what I needed.
2024-04-08
All the staff was very nice from checkin to breakfast to the bar team in the roof.
2024-04-09
Lovely hotel with staff that went over and above to make our stay memorable!
2024-04-09
The Leoni Family was just AMAZING!! Jane, Luca, and Graziano were so accommodating, friendly, helpful, and just awesome. We were so happy there and can't wait to come back!
2024-04-09
Wir hatten eine sehr schöne Zeit in dem Hotel! Die Lage ist phantastisch
2024-04-08
Our experience was excellent. Everyone went above and beyond to accommodate all our needs. We would highly recommend!
2024-04-09
We absolutely LOVED our stay at Hotel Du Lac. Gratzimo was absolutely wonderful and helped us with parking, navigating the town and making reservations on the rooftop bar. He was the highlight of our stay!
2024-04-09
Luca and Jane are fantastic and genuinely accommodating to make our stay as memorable as the location! And Jane, thank you for the ride to my rental car!
2024-04-08
Thanks to christan he was lovrly
2024-04-07
Very helpful reception. Their English is better than mine!
2024-04-07
We enjoyed our stay at the Hotel du Lac. The staff was very kind, knowledgeable and helpful. The rooms were very comfortable. The location of the hotel was excellent with easy access to the boats.
2024-04-08
The courtesy and assistance of the managers in providing information about day trips and directions.
2024-04-07
We loved our stay. ❤️
2024-04-08
None
2024-04-07
Everyone was so welcoming and accommodating
2024-04-08
X
2024-04-06
Your hotel far exceeded our expectations. From the minute we walked in the door we felt welcome. The staff were friendly, helpful & caring. The hotel was beautiful, our room was fantastic & the bathroom was exceptional!! The breakfast buffet was delicious & sitting in the dining room enjoying breakfast while looking at the lake was more than we expected! We will recommend your Hotel to all our friends who plan to visit Bellagio! Thank you for making our stay a memorable one!!
2024-04-06
We loved our stay and will only stay at the Hotel au Lac when we return to Bellagio again. All of the staff were lovely and made our stay perfect. We enjoyed drinks on the roof terrace (even before it was opened thanks to the suggestion of the front desk staff!). Our massage was so relaxing and the spa is 5 star. We got engaged while we were in Bellagio so it has a special place in our hearts now forever. Grazie mille a tutte!
2024-04-07
Sehr leckeres Pistazienprofiterol
2024-04-06
Thank you for a wonderful stay. Enjoyed it very much and can’t wait to come back
2024-04-05
Exceeded all expectations. So clean with beautiful crisp linen. Staff were exceptional with attendance to detail was so impressive. can't wait to return again.
2024-04-06
Amazing time in Bellagio and at the hotel! What a beautiful location to enjoy this incredible town, the weather, the food and the culture 🙏🏼
2024-04-05
Muy amables y gran relación calidad precio en el restaurante del hotel
2024-04-04
Very nice staff and beautiful room.
2024-04-04
Many thanks to Grazziano and Luna . Great spa experience .
2024-04-05
Can’t paise the staff enough - from Gratsiano and his team at reception, to house-keeping, breakfast staff ans the Masseur who stayed late to accommodate us! All so helpful, polite and knowledgeable ~ a great Team!👏👏
2024-04-05
Loved the fragrance of all the toiletry products!
2024-04-04
We spent 11 days in Italy. This was by far, the best and most beautiful hotel at which we stayed. Will be back to Bellagio and the Hotel Du Lac will be our first choice!
2024-04-04
Thanks so much for a lovely stay. Reception staff were especially very helpful and informative.
2024-04-04
n/a
2024-04-03
Great hotel The location was perfect, close to everything. The rooms were clean and modern. Staff was very helpful and friendly. I would recommend this hotel to my friends.
2024-04-03
-
2024-04-03
Big thank you to Luba, Sara, Graziano and night porter. All absolutely excellent at every interaction. Your support helped make our trip wonderful. Thank you so much!
2024-04-03
The staff was outstanding, extremely polite and courteous, also very helpful with our baggage. They were also very gracious with directions and questions regarding the Ferry system. Would like to compliment Gracciano at the front desk for going out of his way to make our stay as great as it was! Wonderful Hotel, great location on the Lake right in the middle of a very beautiful city! Have already recommended Hotel Du Lac to several of our friends!
2024-04-03
Nice, helpful staff. Good location.
2024-04-02
Hotel Du Lac is amazing! We had a fantastic stay! The staff is so helpful and friendly! We traveled from the US and were traveling around Italy before coming to Bellagio and I had many questions. The staff at Hotel Du Lac responded to all of my emails and questions with patience and kindness. The hotel is so beautiful! We had two rooms and they were both big and beautiful and so comfortable! The breakfast was incredible, the food and the service was beyond our expectations. I am still dreaming of the carrott, orange, lemon juice! The view from the breakfast room and the rooftop are unmatched in Bellagio with unobstructed views. The spa was something so unexpected and literally the highlight of our stay! They came to our door with robes and slippers and it was a luxury and relaxing experience that we needed after a week of travel! We ate at the restaurant and the food was delicious! The bolognese was the best I had in Italy! I can't say enough about all of the staff from the reception staff to the housekeepers, everyone went out of their way to help us. I was walking in the hallway and staff would stop to ask if I needed anything and ask how our stay was. We had a 5-star experience and we can't wait to return! Thank you for making our stay so memorable!
2024-04-02
Ringrazio tantissimo per la disponibilità e per la prenotazione all'ultimo della spa siete stati gentilissimi
2024-04-03
The room was excllent with a beautiful lake view balcony. Spa was very good! The receptionists were happy and helpful
2024-04-03
Great location & great staff We will be back
2024-04-01
Absolutely the best stay. Despite the rain we very much enjoyed our time in Bellagio and appreciate all the special touches to make it memorable.
2024-04-02
Big thank you to all of the staff for making the trip very memorable; it was a great time, and I will definitely be going back to your hotel in the future.
2024-04-01
Personale professionale...e molto gentile
2024-04-01
merci
2024-04-01
Front desk staff and cleaning staff were extra helpful and friendly.
2024-04-02
Personale in reception estremamente gentile e accogliente
2024-04-02
Great stuff, comfortable and clean rooms, good location
2024-04-01
We had a wonderful stay and will be back!
2024-03-31
We adored the 2 staff members we interacted with regularly. A smile and good information about the area, the ferry and restaurants. upon our early check out they provided us with a take away breakfast- very helpful. Bedding and room was glorious. Great location!
2024-03-31
The lady at front desk is efficient but not too nice. Always in a hurty to finish but no need to be lime that. Man at front desk very nice
2024-03-31
La chica rubia y el señor del desk super destacados
2024-03-31
None
2024-03-29
Great Staff! Very helpful and informative
2024-03-30
Exceptional service in every area
2024-03-30
Amazing stay, the staff were more than amazing!! Loved the spa Every request over delivered
2024-03-29
We had a very nice time and despite a few minor issues (which were resolved quickly) we could not fault any aspect of our stay. A couple of very minor things may be worth considering: - Conditioner in the bathroom - More coffee sachets and milk ones in the room - Bottle opener We would very much like to stay again and will be happy to recommend the hotel to friends. Thanks Alex
Excellent
Camere
Reception
Aree comuni e servizi
Colazione e servizi di ristorazione
2024-11-17
Nice room and very good bed