2025-06-01
What a wonderful hotel! The staff was friendly and accommodating. The rooms were clean and the views magnificent. When I had to reschedule my visit, the hotel offered to waive my cancellation fee if the room could be resold, which it was - that saved me some money and was very much appreciated! The staff even helped press my tuxedo shirt for a wedding I had the next day, and they did a great job! In short, your hotel is beautiful and very well managed, and I will be recommending it to anyone who visits Bellagio. Thank you for making my visit so memorable!
2025-05-31
Verry Nice place to stay
2025-06-01
Merci
2025-05-30
Excellent 👏
2025-05-31
Love love love Hotel Du Lac! We have stayed 3 or 4 times now and love each time.
2025-05-31
I would happily stay again.
2025-05-30
OTTIMA PROFESIONALITA .N
2025-05-30
It was as always a delightful stay. We have been coming for fifteen years and now feel part off the family
2025-05-30
Loved the spa and room top area
2025-05-30
Thank you for the nice stay! The lady at reception was very helpful.
2025-05-30
Mara and Frederico both took great care of us as we ate and drank and people watched out front. The entire staff treated us as special guests. Thank you
2025-05-30
Front desk staff was exceptional and helpful throughout our stay.
2025-05-29
We absolutely loved our stay at Hotel Du Lac!! Thank you for everything! : )
2025-05-29
Lovely stay!
2025-05-29
We absolutely loved our stay! 9 years ago we got married at Villa Carlotta and we stayed at Hotel Bellagio then but had a lot of dinners and drinks at Du Lac restaurants and Roof Top (both the one who is downstairs and the one that is breakfast now). So the hotel is special for us because we have a lot of memories attached to both Du Lac and Bellagio hotel. We really enjoyed the renovations that have been made at the hotel and the rooms are absolutely gorgeous. The spa, the food and the very very kind staff was all amazing!
2025-05-29
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2025-05-28
Our whole experience was fantastic and we would love to visit again. Very clean everywhere, all staff were extremely friendly and hard working.
2025-05-28
The staff was very good and kind and helpful. The room was nice and we enjoyed our stay.
2025-05-28
Very good hotel and services.
2025-05-27
Thank you for another wonderful stay at Hotel du Lac. We very much appreciate your kindness.
2025-05-27
The service and all of the staff were lovely. They made sure our questions were answered and we had everything we needed at all times. The breakfast was delightful and looking out at the beautiful views was amazing. Also, a huge thank you for surprising use with the Champagne to celebrate our anniversary!
2025-05-27
We had a wonderful experience at The Hotel du Lac and hope to come back soon.
2025-05-27
No comments
2025-05-27
Everything was great and we appreciate you going up to get the car for us on our last day. I had a massage and she was very good.
2025-05-27
The hotel was lovely. It had a great location right on the lake, steps from the ferry terminal. Our room was spacious, comfortable and clean. The staff was very friendly and helpful. The breakfast buffet was superb; great choice of food in a beautiful setting overlooking the lake.
2025-05-26
All the front staff especially the one who called me a taxi from Como
2025-05-26
The concierge was super helpful and nice!
2025-05-26
Hotel Du Lac is the standard others should mirror.
2025-05-25
Thank you. We will recommend your hotel to others.
2025-05-26
We loved this hotel. Our room was very comfortable and clean. We had a lovely balcony overlooking Lake Como. The staff was very friendly and hospitable. Breakfast was fantastic on all levels. Beautiful breakfast room.
2025-05-25
Very nice rooms, great service and care. The staff was very accommodating. Wonderful experience.
2025-05-24
A wonderfully warm welcome from Sara in reception on our arrival and thanks to Graciana and all the reception staff for their support and assistance during our stay.Equally good service and rapport from the breakfast team with a terrific buffet spread way better than last year. We enjoyed the outside bar area and again the staff were all very engaging and friendly with the added bonus of the rooftop bar on two evenings when the weather permitted us to enjoy some great service and lovely cocktails.
2025-05-25
All staff members were great
2025-05-25
Thanks
2025-05-25
Excellent
2025-05-25
I have to say that Gloria and Marina were so wonderful to us when we came for lunch on Saturday. I had booked a table but had to email to change the booking. Gloria replied so quickly and with such thoughtfulness that we had no worries at all and knew a table would be ready for us. She was so genuine and welcoming when we arrived it felt really special. Marina looked after us at the table, she was just delightful! She looked after us so well and even arranged for a candle for my father's dessert as it was his birthday. They both made our visit so special! I had booked the table after visiting your bistro 6 years ago and having a great experience. We will be back! Thank you!
2025-05-23
The entire staff was outstanding! Everyone was so helpful and friendly, answering questions and giving recommendations and directions. Hotel du Lac has a very comfortable and welcoming atmosphere. The spa is a great feature. A special thanks to Graciano at the front desk who always had a smile, Judith and Donag at breakfast who happily accommodated my sister's gluten allergy and Fernanda who went above and beyond, always smiling. I will definitely recommend Hotel du Lac to my friends. Thank you for a great experience!
2025-05-23
A big thank you to everyone who made our stay the very best experience. Just thinking about how wonderful our vacation in Bellagio was, brings joy to my heart. You have a remarkable hotel and staff.
2025-05-23
All staff were extremely helpful and welcoming throughout the hotel. The lady on Main Reception was particularly friendly and made a reservation for us at La Punta. We will most definitely return.
2025-05-24
My sister and I can't stop talking about what a wonderful hotel Hotel Du Lac is. All the staff were super helpful and always with a smile. The use of the spa was an extra bonus and so nice and clean. Always someone with a smile at the front desk to answer all of our questions. Also, the placement of the electrical outlets was appreciated. Thank you!
2025-05-24
Reception staff were friendly and very helpful. The young lady who helped us book a reservation at Punto was brilliant
2025-05-24
Great front desk
2025-05-23
All was wonderful. Thank-you.
2025-05-24
Wi-Fi great
2025-05-24
Thanks
2025-05-24
Good
2025-05-22
Great,
2025-05-22
We had a wonderful 3 nights at Hotel du Lac. All the staff were helpful and pleasant.
2025-05-23
Could not have chosen a more magical place. Stunning views, location and staff was amazing.
2025-05-23
Thank you to the wonderful hotel staff that made our families stay there so memorable! Everyone was so accommodating and helpful. Such a beautiful hotel with the best rooftop bar! Thank you all so much!
2025-05-22
The Hotel Du Lac in Bellagio is a dream. The beauty, attention to detail, friendliness and helpfulness of every member of the staff, and location are unparalleled. The views are equally extraordinary. It is the best place to stay in Lake Como! Great value. The rooftop bar is the best! Thank you all for making our visit so special.
2025-05-22
Ideal location to stay. Staff was wonderful. Food was very good. All and all a wonderful experience!
2025-05-22
Service staff was very helpful and can’t think of one issue.
2025-05-21
Great hotel, staff very helpful, and communication prior to and after stay EXCELLENT
2025-05-22
Thanks
2025-05-20
We were VERY pleased with everything about our stay at Hotel Du Lac. If we return to Bellagio, it will be the first place we will look to stay, and we will gladly recommend it to anyone we know who plan to travel to Bellagio.
2025-05-20
The staff was very helpful and friendly.
2025-05-21
The hotel staff - front desk, housekeeping, breakfast room were fabulous. Knowledgeable, friendly and cheerful. The rooms were well appointed with excellent bedding. Bathrooms were wonderful. I wish you would include hair conditioner in the rooms (I got it from the spa.) The spa was a treat as was the rooftop bar.
2025-05-21
Friendly and helpful staff from front desk to wait staff to room staff. Definitely a Hotel I would happily recommend to anyone travelling to Bellagio!
2025-05-20
Everything was incredible! We will definitely be back soon.
2025-05-21
Merci pour l’accueil et la disponibilité. Personnel toujours attentif depuis notre demande de renseignements par téléphone lors de notre recherche d’hotel et pendant tout notre séjour. Nous avons également apprécié le sourire des membres du personnel.
2025-05-19
Sara (?) at the front seat was extremely helpful and very friendly at every interaction. She was excellent.
2025-05-20
Wonderful stay
2025-05-20
We had a lovely stay. The spa was wonderfully relaxing. The rooftop bar was a highlight for us. We enjoyed our breakfast each morning. Our room was perfect - clean, well equipped and comfortable. We hope to return.
2025-05-20
We had a wonderful stay. We have recommended to a few friends for future travel.
2025-05-19
Staff professional, and very helpful. Mattress very very comfortable. Rooftop bar had amazing drinks and view.. breakfast buffet was absolutely delicious with huge selection of everything. Convenient across from ferry..
2025-05-19
c’était un merveilleux séjour dans cet hôtel, le personnel était à nos petits soins, d’une gentillesse inouïe, les lieux sont très bien entretenus et magnifiques, ils proposent de belles prestations, on ne peut qu’y passer d’excellents moments
2025-05-20
We spent four lovely, memorable nights staying at Hotel Du Lac. Our room was delightful. The staff were very friendly and helpful and went out of their way to make our stay as pleasant as possible. The breakfast was lovely and having the view over the lake was a bonus. We plan on returning to Bellagio and Hotel Du Lac will be our first choice. Thank you.
2025-05-20
Service as expected
2025-05-20
Merci
2025-05-20
Great food, service, friendliness. Loved rooftop bar.
2025-05-20
The staff were very helpful and friendly. We were walked to our room and shown how to use everything. Breakfast was delicious.! Big assortment of food. We loved the rooftop bar.. View was amazing.
2025-05-19
Thanks
2025-05-20
We had a wonderful time at the hotel. Everything was great. The staff could not be more friendly, kind, capable and amazing. It was a very memorable stay.
2025-05-20
Séjour fantastique +++ !
2025-05-18
Menu was ok but better pasta selections would be nice. Servers could check more often to refresh drinks.
2025-05-19
Reception staff so helpful
2025-05-18
Thank you very much🌹
2025-05-18
We had an exceptional stay at Hotel Du Lac, we felt as if we were family and all our needs met above and beyond. Our stay in room 2 was perfection! Thank you for such an incredible stay. Sara was so helpful, the wine corking and ice bucket might have caused a stir but made for a memorable moment. The coffee and ice cream room service was pure joy. The spa, a great respite from long travels and sunset at the rooftop, magical. You have a gift with hospitality and we were honored to have had such a wonderful experience.
2025-05-18
Desk staff is topnotch!
2025-05-17
We had a fabulous stay at the beautiful Hotel De Lac everything was perfect, the location amazing and the views spectacular, we had the most charming balcony on the side of the hotel, which we thoroughly enjoyed sitting on and people watching, our only negative comment is on our last night there was a singer which was lovely but then the disco came on which had it been not as loud we would not have minded but it was so loud, we are not miserable people we love music and people having fun, but the noise levels from the disco did make it uncomfortable for us to sit on the balcony on our last night, if the volume was just turned down a little it would have been fine. Apart from the noise levels of the disco everything else was absolutely perfect, thank you for a lovely stay in your beautiful hotel in the amazing Bellagio
2025-05-18
Really enjoyed my stay and staff were fantastic
2025-05-18
la moza nos recomendó unos platos riquísimos Congratulazioni, bella ragazza argentina
2025-05-18
We were very happy with the whole experience and the hands on approach of the staff and especially Baba
2025-05-17
Merci c'était un super séjour dans votre hôtel, tout était parfait
2025-05-18
very attentive to guests
2025-05-16
Front desk staff was super polite and accommodating. The breakfast spread was both very high quality and had a great variety. Also, the spa was fantastic! Best one in Como.
2025-05-16
Courtesy, responsiveness and welcoming attitude of staff are exceptional and commendable. Keep up the great work!! Even housekeeping staff are courteous.
2025-05-17
I called down to the reception about a problem I was having with room temperature settings and someone came up right away and answered my questions and got us set up to our satisfaction. Thanks!😃
2025-05-16
Everyone was very friendly
2025-05-16
All services provided were highly satisfactory. Our stay was enjoyable in every respect and I would gladly recommend to friends and prospective visitors to Lake Como
2025-05-17
Lovely hotel - would recommend to others .
2025-05-17
excellent hotel and staff
2025-05-17
The Hotel was beautifully situated on the banks of Lake Como food was very good and of a high standard rooms were kept clean and tidy by the wonderful staff. There was even a uk socket and usb charging points. Bellaggio was pretty with plenty to do and the ferry service was regular with trips to the other towns on the lake.
2025-05-17
Just a fantastic hotel to stay and enjoy Lake Como.
2025-05-17
We thoroughly enjoyed our stay at Hotel du Lac. Bellagio. The staff is courteous, helpful, knowledgeable and friendly. The breakfast buffet is truly the best we’ve ever experienced and the staff were amazing. We will recommend your property to anyone we know planning a trip to Bellagio.
2025-05-17
Loved your hotel so much. The staff was so kind. We always felt safe and at home. I wish we could of stayed longer. The food was delicious, both the breakfast and at the restaurant.
2025-05-16
Overall great stay 1. Not having streaming services on TV is really inexcusable. 2. Getting ice from the disgruntled bartenders was an extreme hassle. 3. The king size bed had a large gap. It sure have a topper mattress on it so you don’t feel the whole 4. More hand sanitizer locations. One next to elevator on Floor 0 was missing the entire time 5. Breakfast area should have signs about using utensils and new plates each time. Some men put their hands in the granola and put it in their mouths even when there was a spoon in it
2025-05-17
We had a lovely stay beautiful hotel and room
2025-05-16
Enjoyed our stay
2025-05-16
Tout était parfait, en particulier, un accueil personnalisé très sympathique Voilà il manquerait simplement quelqu’un pour porter les bagages de la voiture à l’hôtel
2025-05-16
Vraiment parfait. Nous avons particulièrement apprécié la gentillesse de l’accueil et la possibilité de parking.
2025-05-15
Fabulous hotel in a magical village!
2025-05-15
Great hotel! Excellent location. Would highly recommend to friends.
2025-05-15
Hotel DuLac is immaculate, beautiful & the staff is kind, professional & knowledgeable. Our stay was wonderful. Every request was met and actually beyond our expectations. The staff was so attentive to every detail and we would highly recommend Hotel DuLac.
2025-05-15
Our visit exceeded my expectations. Hotel is in a great location and staff went above and beyond to ensure our stay was memorable. They were very informative and helped with arrangements as needed. we would definitely come back to Bellagio and stay at Hotel Du Lac.
2025-05-15
A great stay experience!
2025-05-15
Well appointed clean comfortable hotel. Great location. Excellent staff. Beautiful breakfast area with view of the lake.
2025-05-15
Excellent!!! I would love to stay again.
2025-05-15
Our recent stay at Hotel Du Lac in Bellagio was nothing short of magical. Nestled in the heart of Bellagio, this charming, family-run hotel offers unparalleled views of Lake Como. From the moment we arrived, we were greeted with warmth and genuine hospitality by the staff. Hotel Du Lac's prime location allowed us to easily access nearby shops, restaurants, and the ferry terminal, making it an ideal base for discovering the wonders of Lake Como.
2025-05-14
Our stay was wonderful. The staff could not have been more friendly and helpful. The location of the hotel is very convenient to everything, especially the ferry terminal. I would recommend this hotel to anyone visiting Bellagio. We will be back!
2025-05-14
The best- sending clients here for years Tuscany Tours INc
2025-05-14
Clarissa was very helpful in providing ideas for sightseeing. Grazie Mille
2025-05-13
Everyone was great! Sarah was exceptional.
2025-05-14
We loved our stay-everyone was very friendly and helpful from the reception to the breakfast staff to any staff encountered while walking the halls. Location was perfection and appreciated the spa services and the exceptional rooftop bar. Honestly, can’t think of anything that can be improved upon.
2025-05-13
Front desk staff, both male and female (did not ask their names) were awesome 👏🏻 They both were so very patient in helping us understand ferry schedules & recommending best options
2025-05-14
The front desk staff were knowledgeable and helped us with understanding the ferry schedules and obtaining a taxi to Milan! Highest level of service and friendliness!
2025-05-14
Fantastic stay. The family/owners were so warm and friendly. Hotel du Lac was the highlight of our vacation. Bravo!!!
2025-05-14
The receptionist, Christian, (?spelling) deserves a special mention for his kindness and consideration.
2025-05-14
The hotel overall was wonderful. Our only concern was that for a week’s stay on a half board basis the restaurant menu at dinner was limited in variety . An offer was made to arrange something different if pte ordered in advance but this did not materialise.
2025-05-12
Thanks to the reception staff for their friendly welcome every time I came in, breakfast staff for remembering how I have my coffee and delivering it so quickly. And my room and balcony were perfect - exactly what I was looking for!
2025-05-12
Very nice hotel and staff service are impeccable - the breakfast buffet quality and the lake views are top notch, we will be back again for sure
2025-05-12
Beautiful hotel and service
2025-05-13
HVAC comment. Unfortunately unable to adjust the coolness of the room given the time of year. As a commercial architect I understand the limitations of either heating or cooling, however it is unfortunate that it’s not possible to sleep cold as one is accustomed to, particularly while spending over $500+ per night.
2025-05-13
This is a superbly run privately owned hotel. The high quality of the service throughout the hotel reflects these high standards.
2025-05-13
An absolutely wonderful stay. Perfect in every way.
2025-05-11
Grazie la camera era molto bella
2025-05-12
A very nice hotel and would recommend to my friends.
2025-05-11
We had a great stay. The hotel exceeded expectations.
2025-05-11
Chiara at reception was exceptional. So warm welcoming and very clear with instructions esp about parking. Also being so welcoming with our dog. And the great service at the rooftop bar. Thank you so much for An amazing weekend!
2025-05-12
Loved our time at Hotel du Lac celebrating our 25th anniversary May 2025. Everything was perfect with the added Spa area and the rooftop bar cannot fault anything. Would definitely recommend and lastly the hotel reception staff were exceptional, very helpful in every aspect.
2025-05-12
The lady at the front desk (forgot her name) is super friendly! Nice gesture for my hubby’s birthday. Enjoyed our stay there, convenient location, yummy breakfast!
2025-05-11
thanks
2025-05-10
Overall nice hotel
2025-05-10
2.5 years before, my wife broke her leg and you allowed a late cancellation, thank you. Really enjoyed our stay, staff and room were great, Gracie Mille!
2025-05-10
Everything was great
2025-05-11
Family owned and the owner was very helpful when we left our passports behind in the safe. He made sure to have them delivered to our next location
2025-05-10
Lovely hotel and room. Would recommend to family and friends
2025-05-10
Service, food and accommodations were amazing!
2025-05-10
Wonderful hotel and location. Would highly recommend!!
2025-05-09
The service, staff and accommodations were wonderful. My only complaint is that we could not stay longer.
2025-05-09
The room, stay, staff and amenities were outstanding! The adjacent bar was a little chaotic in the service… though the setting and bar itself was great.
2025-05-09
Wonderful staff!!
2025-05-09
Très bel etablissement, bien situé L'equipe est professionnelle et accueillante
2025-05-09
The food quality I experienced was stellar.
2025-05-07
Check in person is delightful. Always helpful and cheerful. Breakfast buffet was very good.
2025-05-07
Federico and front desk staff were exceptional.
2025-05-08
Thx
2025-05-07
Very friendly staff that made our stay pleasant
2025-05-08
Lovely stay
2025-05-08
Fabulous
2025-05-07
A recepción
2025-05-07
Beautiful clean hotel with a wonderful breakfast!
2025-05-07
Got married in the area and really enjoyed my stay at the hotel. Everything was super clean and all the staff were extremely nice. It was a pleasant stay during my couple night trip, and can’t recommend this hotel enough.
2025-05-05
Spa was super nice! Reception was wonderful!
2025-05-05
We enjoyed our trip and would return.
2025-05-05
Loved it. Would stay there again.
2025-05-05
Thank you to the whole team and Sara thank you for arranging taxis to and from the airport
2025-05-06
Hotel is lovely food good a nice variety of choice. Staff helpful and kind .
2025-05-06
Most Beautiful , Comfortable hotel with great Breakfast & Professional, Friendly, Helpful Caring Staff.
2025-05-06
Felicitaciones a Carolina que siempre fue amable con nosotros, siempre con una sonrisa .
2025-05-04
Thank you so much! This was a trip of a lifetime!
2025-05-05
.
2025-05-05
Overall very nice!
2025-05-05
Our room was cleaned twice a day
2025-05-04
A wonderful stay at a lovely hotel in a great locale
2025-05-05
Amazing! You guys set the standard. Loved our stay! Thank you so much for having this so dialed in for us guests.
2025-05-04
Amazing ! Thank you so much! Especially Danny and the two ladies- one at the reception and the other upstairs on the terrace!
2025-05-05
Wonderful hotel. Fabulous staff. Everyone was extremely friendly and helpful. Had a marvelous stay!
2025-05-05
I thought this was a three-star hotel, but my experience was five-star!
2025-05-05
Many thanks for a lovely visit!
2025-05-04
Breakfast options and taste was amazing!
2025-05-03
We were very impressed with the helpfulness of the staff and the lovely room we stayed in. The breakfast was also exceptional! Thank you for making us feel very welcome and taken care of.
2025-05-03
.
2025-05-04
Un grand merci pour votre accueil et la qualité des services offerts
2025-05-02
Everything was perfect. Will definitely recommend!
2025-05-02
Enjoyed our stay. Staff was outstanding. Would return in a heartbeat! Thanks.
2025-05-02
The staff was excellent. The we’re responsive from the day of booking. Makes the trip more relaxing.
2025-05-03
None really enjoyed our stay we will be back!
2025-05-01
Thank for everything. Staff the of the best
2025-05-01
Our visit was amazing. Staff are so kind and courteous. Hotel is beautiful! Wonderful location! Roof top bar was so beautiful!
2025-05-02
This hotel made our vacation a beautiful memory!
2025-05-02
Everything about the hotel was a top 10
2025-05-01
All around the staff was quite helpful and friendly. Every staff member we encountered were both kind, courteous and greeted us with warm welcoming smiles. Thank you for our stay!
2025-05-01
We had an incredible stay at the Hotel Du Lac. The room was very spacious and clean overlooking Lake Como with magnificent views of the lake upon awakening in the morning and beautiful sunsets at night. The breakfast area was a beautiful room looking out at the lake with the most delicious selection of breads and pastries along with your typical breakfast items. We had dinner on our last evening at the hotel and the food and service was terrific. I loved how the ownership took advantage of utilizing the roof top bar 2 hours every evening to watch a magnificent sunset and get a chance to meet and greet other vacationers staying at the hotel. The staff was top shelf in every aspect regarding meeting any need or request. The young lady in the front office at check in and throughout our stay could not have been more wonderful. We utilized her recommendations on many occasions from restaurants to bike rentals and to sightseeing journeys!!! Luca and his son Danielo help create the personalized touch that separates Hotel Du Lac from the larger hotels on the lake!! Can’t wait to return!! *****
2025-05-01
Thank you for allowing us to spend our honeymoon with you! We had a lovely stay!
2025-05-01
Tres nien
2025-04-30
Beautiful appointments and decore - professional and courteous staff. Amazing 3 nights. We look forward to returning. Thank you.
2025-05-01
Very nice and professional staff, with welcoming personalities.
2025-05-01
Staff at the front desk was always helpful. Dad and sons give the hotel a personal touch. Loved the spacious, updated rooms. Good breakfast and great rooftop bar.
2025-04-30
Abbiamo molto apprezzato la reception con chech in and out velocissimo. Inoltre lanstanza che ci 2 stata assegnata aveva deinproblemi e ci è stata cambiata subito con una migliore e senza diffeeenza di prezzo. Molto apprezzabile anche i consigline la cortesia di una cameriera nella colazione che ci ha suggerito di assaggiare determinate pietanze.
2025-05-01
We liked it very much, especially the location and staff.
2025-05-01
Thank you for such a wonderful stay - the room was lovely, clean and well kept and all staff were helpful and friendly. We really appreciated the wine and card to celebrate our Honeymoon. Also being able to take pastries away from breakfast was a really nice touch and treat. Brilliant location to explore Lake Como. We would stay here again.
2025-04-30
The gentlemen who checked my cousin and myself in, Garciano, was great! He was personable and helpful while maintaining a gracious and professional demeanor. All the staff that we encountered from food and beverage to housekeeping were very kind and professional. We will definitely come back and stay at Hotel Du Lac.
2025-04-30
Le Top ! 👌
2025-04-30
Everything was wonderful during our first visit to Bellagio. We enjoyed it so much that we plan to return one day. Thank you all for making our stay so memorable.
2025-04-29
A beautiful hotel, we loved our stay with you. The room was great, and the view just stunning! All staff were extremely helpful, thank you. The spa is perfection and a lovely addition to the hotel.
2025-04-29
Front desk staff during the day were great. Guy that worked at 7am morning we left would not even try to help wife with luggage even after having been ask to by tour guide!
2025-04-28
Super
2025-04-28
None
2025-04-29
Complimenti per l’organizzazione
2025-04-29
Thank you so much for the gift of champagne for our anniversary! 🙏🏻
2025-04-28
Danke an die super netten RezeptionsmitarbeiterInnen.
2025-04-28
Absolutely fabulous hotel in a wonderful location. The staff is helpful and friendly. We had a delightful stay.
2025-04-28
The hotel and staff were wonderful.
2025-04-27
Wonderful stay at your hotel. Everything was just perfect! Deserved more than 3*. Thank you so much!
2025-04-27
I cannot thank the hotel team and staff enough for the excellent reception they gave myself and my fiancé. Every aspect of our stay was handled with diligence and care. I proposed to my now fiancé in Bellagio, and the team at the hotel, Daniel most of all, helped facilitate an incredible experience I will never forget their kindness and generosity. I will be returning soon and hope that anyone who goes to Lake Como stays at this hotel.
2025-04-27
The only thing to maybe to explain better that to get to the hotel by car you need to pass through a very stressful street full of people twice as to park the car you need to go through that street again.
2025-04-26
We had a wonderful stay at Hotel Du Lac! Everyone, everything was perfect! We loved the everything and have no complaints only compliments!! The staff is hard working and courteous.
2025-04-26
Staff were charming and helpful! Loved the rooftop bar space 😎
2025-04-26
Thank you
2025-04-27
Thank you so much. My wife and I came for my birthday and it was brilliant. We'd definitely come again in the future.
2025-04-26
Mille Grazie 🙏
2025-04-27
We loved the hotel. then staff was accommodating and helpful.
2025-04-26
Esperienza sicuramente positiva. Personale competente, ambiente accogliente e ottima la colazione.
2025-04-26
Everyone we encountered was very courteous, kind and helpful. Service with a smile. We love this hotel and would recommend to all of our friends.
2025-04-26
The entire staff was excellent
2025-04-25
Parfait et emplacement génial !!!
2025-04-25
Tutto bene
2025-04-24
Thanks for having us, the hotel and staff were wonderful
2025-04-24
We had absolutely wonderful time at your hotel. From the moment we entered the building we felt well taken care of by the staff. The view from our room was stunning and it was very quiet despite the central location. Wellness center was a lovely addition after the day of sightseeing and the view from the terrace marvellous. We had an amazing time!
2025-04-25
You guys made our stay super fun. The junior suite was fantastic for us and the multiple windows were so amazing. The breakfast was fantastic!
2025-04-24
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2025-04-25
Our stay was very nice at this hotel. Thank you very much!
2025-04-24
The staff were ALWAYS friendly and helpful
2025-04-23
Perfect hotel and stay! THANK YOUUUUU! The soa was amazing! Gratiano and the ladies at the front were wonderful! Thank you for the help with the train and everything!
2025-04-23
Thank you for making our 20 year Anniversary memorable! No better place to spend it than with you all.
2025-04-23
Excelente calidad y atencion
2025-04-24
Hermoso lugar. Hermosa gente y muy amables. Gracias por todo.
2025-04-24
Lo staff è stato molto disponibile e cortese. La struttura è accogliente.
2025-04-24
Todo perfecto
2025-04-23
Fantastic property and we really enjoyed our stay!
2025-04-23
Everyone was lovely and helpful!
2025-04-22
Wonderful stay!
2025-04-22
grazie x tutti, sicuramente torneremo!
2025-04-22
Wir haben unseren Urlaub in ihrem wunderschönen und geschmackvollen eingerichtet Hotel genossen. Vielen Dank dem ganzen Team, wir kommen gerne wieder.
2025-04-22
A great friendly staff with helpful advice.
2025-04-23
Siamo stati molto bene e vi ringraziamo
2025-04-23
Great time. Fabulous property on an exquisite lake. Already talking of coming back.
2025-04-22
Sehr freundliches hilfsbereites Personal
2025-04-22
It was my first time in Lago di Como and I would like to thank you all for the wonderful stay. xoxo, Fabio Gomes.
2025-04-21
The whole team were so lovely! We really enjoyed our stay
2025-04-22
Thank you once again for an amazing stay - your hotel is simply the best on Lake Como!
2025-04-20
We enjoyed our stay at your hotel it was everything we hoped for and more.
2025-04-20
Staff were very helpful with questions, bar area was great and the most popular spot to be. Particularly enjoyed the little smarties as a bar snack!
2025-04-21
Great Staff. Family ideal
2025-04-21
We had a lovely stay! The spa is wonderful. The views from the breakfast room are impeccable.
2025-04-21
Great stay
2025-04-19
It is excellent hotel! Very attentive receptionists. Exceptionally kind staff at breakfast.
2025-04-20
Personnel au petit soin
2025-04-20
We loved the Hotel du Lac! You made our stay unforgettable and amazing!
2025-04-19
We loved our stay! Everything was perfect!
2025-04-19
Everyone who works at the Hotel was so helpful and kind!!! We loved the breakfast and the view and had a wonderful stay!
2025-04-19
The staff is very friendly and helpful. The location of the hotel is fantastic. The breakfast room is also very nice.
2025-04-19
Special mention to Frederico who provided us with excellent service as dinner guests and again when I requested Sambuca as an after dinner drink another night - he showed the new bartender where to find it - much appreciated!
2025-04-19
Breakfast was very good. It had variety of options and very well prepared. Staff were very respectful and friendly!
2025-04-19
Lovely hotel, we got great stay thanks to Mr Matta very friendly and he help up to plan out trip and great assistant from him.
2025-04-19
The breakfast and the patisserie were fantastic. The reception was very welcome and professional. Enjoyable hotel
2025-04-17
À very very good expérience, even for the spa . we will recommend , perfect service , perfect accommodation , perfect breakfast , perfect restaurant , perfect stay and kindness of everybody ! Many thanks !
2025-04-17
We had a wonderful time thanks to the staff, service and new friends.
2025-04-18
.
2025-04-18
Tous était en absolument parfait … merci
2025-04-18
My cousin and I enjoyed 5 nights here. Aside from the nonstop rain and lack of sunshine, we had a PERFECT stay. We LOVE this wonderful, family-run hotel. Everyone is so kind, and helpful. The common area was recently updated and we really utilized it alot. The breakfast was wonderful with AMAZING views. The bedrooms were as comfy as home. Truly, highly recommend!! Perfect in every way
2025-04-17
We greatly enjoyed our stay at Hotel du Lac. From our arrival to our departure everyone and everything about our stay exceeded our expectations. The hotel amenities are top notch and the staff was friendly, helpful and welcoming. We will recommend Hotel du Lac to anyone we know traveling to the Lake Como region. Thank you for your hospitality. Russ and Janet
2025-04-17
I don't have
2025-04-18
The staff was wonderful The staff at the front desk were always so friendly and helpful. It felt very comfortable talking with them. Like a family atmosphere. We loved our stay with you !
2025-04-17
Hotel was Great itself
2025-04-17
Amazing location arguably the best in bellagio. Possibly the comfiest hotel bed EVER. Sadly the weather did not play ball but we still had a wonderful time
2025-04-16
Thank you for a wonderful stay in your fabulous hotel. We will be back.
2025-04-17
Very nice hotel in a stunning location
2025-04-16
Lovely hotel in a stunning location would recommend
2025-04-16
Everyone was amazingly friendly
2025-04-15
All staff were great. Really friendly welcome and checkout. Spa was great. Lovely breakfast and location for it.
2025-04-16
One of the great values of Bellagio. Modern, but not changing where not necessary. Please move on.
2025-04-15
The lake view was serene!! The room and hotel lobby were beautiful and clean. The staff was extremely friendly and accommodating.
2025-04-15
Mr Giamluca was very helpful. He explained the ferry lines we needed to use to visit three close islands. Whenever we had a question, the staff member at reception was always able to help us. Great team! Having umbrellas for guest use was very helpful, as well as thoughtful. We would highly recommend this hotel.
2025-04-16
It was great
2025-04-15
We loved our stay
2025-04-15
Location is very good.
2025-04-14
The stickers to hang the clothes are not good (don’t worry, we won’t steal them 😁). Otherwise everything else was PERFECT ❤️
2025-04-14
Your staff is very helpful ! We had wonderful experience staying at Du Lac!
2025-04-14
Management and staff responded well to failure of the bathroom lock. Almond milk options were fantastic. The whole stay was lovely with friendly and courteous staff, exceptional facilities and superb food and drink. The Leoni family were friendly and welcoming. It was a very memorable stay and we will definitely return.
2025-04-15
si può sempre migliorare, ma non ne trovo la motivazione
2025-04-14
The staff were helpful and polite
2025-04-14
Bravo ! Super hôtel ! Je vais le recommander vivement à mes amis. Merci pour ce beau séjour !
2025-04-13
Graziano is great.
2025-04-14
Excellent Stay
2025-04-13
Alles super bis auf die auswahl im Restaurant
2025-04-14
Super Hotel, beste Lage und sehr nettes Personal
2025-04-13
Atención del personal de recepción y desayuno así como de camaristas muy profesional pero sobretodo muy amables todos, excelente y exquisitas instalaciones.
2025-04-13
Thanks
2025-04-12
Loved the hotel and staff , being their five nights we hoped for possibly a different breakfast menu one day but it was still good. Loved the coffee . Beautiful room and view . Enjoyed my massage and spa visit . Great location to ferries
2025-04-13
O
2025-04-13
.
2025-04-12
Grazie a tutto
2025-04-13
Dziękujemy za bardzo milą rodzinną atmosfer.
2025-04-12
Loved hotel, great location. Croissants were awesome.
2025-04-11
Nous avons un super moment de dans votre hôtel Au top de l’accueil du personnel à l’écoute et très sympathique Chambre très jolie et impeccable tout à été parfait et vue sur le lac grandiose 🤩
2025-04-11
Everything was great
2025-04-11
Chambre spacieuse et joliment décorée. Avec une vue splendide sur le lac Personnel très serviable et souriant Petit déjeuner copieux et varié Nous sommes ravis de notre séjour
2025-04-11
We hope to come back some day!
2025-04-11
Great memories !!
2025-04-11
All staff from check in staff to the cleaning room staff
2025-04-11
Thanks for all the services, it was amazing
2025-04-11
It would be very nice if you offered fresh made eggs as an option on the buffet breakfast. The eggs in the sterno were often cold and runny.
2025-04-12
Thanks for wonderful stay. Hotel, staff and room were great.
2025-04-12
Wonderful stay only complaint was we was only staying for one night ! next time we will be here for a few days.
2025-04-10
We had a wonderful time staying at the Hotel Du Luc the rooms were amazing and the entire staff were very friendly and welcoming The location was very convenient and a great place to sit outside for drinks Thank you for your great hospitality
2025-04-10
My wife and I were very happy to stay a week at your beautiful hotel. It has a location which cannot be improved in any way - the best possible place in Bellagio. The staff at the front desk are very friendly, we appreciated our always pleasant conversations and getting guidance. Sara was invariably smiling and kind. Breakfast was good, the room cleaning was spotless.
2025-04-10
Totally enjoyed Hotel du Lac 100%. The hotel was in a perfect spot on the lake with gorgeous scenery! We would highly recommend to anyone wishing to explore lake Como!!
2025-04-10
A wonderful hotel in the perfect location ; the staff offered great service and always with a smile
2025-04-11
THANKS! FOR A GOOD TIME.
2025-04-11
Loved Hotel du Lac. It was everything we hoped for. Have absolutely no complaints and enjoyed every moment of our stay
2025-04-11
Great hotel
2025-04-10
Personnel de la réception adorable Merci pour l’attention de la baignoire et la bouteille pour notre lune de miel
2025-04-08
Fabulous
2025-04-08
We had an amazing stay at Hotel du Lac in Bellagio. We loved that it was family owned and that they were so attentive to our needs, and even just to chat with us.
2025-04-08
Wonderful staff and amazing location
2025-04-09
Lovely hotel and staff were efficient, helpful and polite at all times
2025-04-08
We enjoyed our stay.Thank you.
2025-04-09
N.a
2025-04-09
Maybe it will help to advise guests to best take ferry instead of bus due to location. Attendant lady during check in and check out is super nice and always smiling.
2025-04-09
We had a wonderful stay at the Hotel Du Lac Bellagio. Everyone was so attentive and welcoming. Your family made us feel special during our visit.
2025-04-09
Thank you for a wonderful stay. We appreciate that you were able to accommodate us to stay a few days longer. Your staff is very professional and helpful. We loved the location and the room was very comfortable.
2025-04-08
We had a wonderful stay. Chiara at the front desk was so incredibly helpful and we loved the views and treatment
2025-04-09
Très satisfait de notre séjour. L’hôtel est remarquablement bien placé.
2025-04-08
Clean room, friendly staff, amazing food!
2025-04-08
Evrithing ok! Staff very good!
2025-04-07
Thank you for such a wonderful stay! We really enjoyed your hotel, but the staff made it extra special.
2025-04-08
I’d like to highly recommend this hotel! Every staff member was very helpful, polite and professional! We even had the owner get us coffee when we arrived! The room was perfect and you cannot put a price on the view, it was simply stunning! You cannot get a better hotel in Bellagio and we will be back as soon as we can!
2025-04-07
Fomos muito bem recebidas pela equipe da recepção. Todos muitos gentis e atenciosos com exceção do sr que fez nosso checkout (parece que era um segurança da noite - saímos às 8am). Esse senhor me avisou que eu tinha que pagar aproximadamente 250 euros, como não entendi o motivo desse valor pedi para ver antes de pagar a que se referia. Ele negou que eu visse antes de pagar. Solicitei pela segunda vez o descritivo do valor, ele foi grosseiro e se negou novamente (eu paguei sem saber o motivo!!). Minha filha consultou uma pessoa, muito gentil, que tinha acabado de chegar. Ela verificou que ele estava cobrando erroneamente coisas referente ao apto 8 e não do nosso apto que era o 18. (3 andar)
2025-04-07
We absolutely loved our stay at this hotel, and it made our time in Bellagio very enjoyable. We especially loved the rooftop terrace. Our room was beautiful too, and we enjoyed the balcony. All the staff were friendly and courteous. Would recommend this hotel to other travelers!
2025-04-06
We absolutely loved EVERYTHING about our stay at Du Lac - it was special from the moment we arrived - Danny, Kiko, Bubba and the entire team made us feel like special family visiting! Rooms were beautiful and clean, we loved the spa, everything we ate and drank amazing, location fantastic and always willing to go the extra mile. We wil definitely be back!
2025-04-06
Everything was just fine.
2025-04-05
The staff consistently exceeded our expectations. We felt like it was a family environment. The rooftop bar afforded amazing views. Loved the breakfast and the terrace it was served on. Incredible stay!
2025-04-05
Had the best stay, thank you.
2025-04-06
Staff excellent
2025-04-05
Tremendous staff in every area of facility
2025-04-04
You have a great aperol spritz! 😁
2025-04-04
X
2025-04-02
Thank you so much! We´ll come back to Bellagio and we will stay again at Hotel Du Lac. But plese, fix the wifi.
2025-04-03
All very good, except the wi-fi in the room.
2024-11-17
Camera bellissima e spaziosa, ci hanno fatto fare upgrade e junior suite. Una sorpresa davvero speciale ed inaspettata, molto apprezzata. La spa ben fornita e rilassante. Ottima posizione, in centro a Bellagio e davanti all’’imbarcadero per un’ottima vista lago quando fai colazione. Tutto perfetto, staff gentilissimo e disponibile.
2024-11-17
Thank you for the style and the atmosphere! The level!
2024-11-17
Nice room and very good bed
2024-11-18
Siamo stati benissimo un grazie alle due sorelle Alessia e Mara molto professionali
2024-11-17
Everyone was cheerful and helpful. Your B/F was very helpful, especially Ganka (hope I got her name right). TQ for a lovely stay
2024-11-17
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2024-11-16
Très bel hôtel, magnifique chambre, vue incroyable Staff très serviables et aimables
2024-11-17
Our stay was fantastic. Mattieu (not sure of spelling) our server in the restaurant was exceptional. Truly enjoyed our stay.
2024-11-15
Très bel hôtel
2024-11-16
Destable pulcritud. Hermoso edificio y ubicación.
2024-11-16
This Hotel is great . I will highly recommended to any one.
2024-11-16
Nous sommes arrivés en plein brouillard 🌫️ et le lendemain le soleil était au rendez-vous ! Personnel très sympathique, chambre simple mais parfaite, on pense être dans un chalet ! Très bonne literie. Très belle découverte en ce qui concerne le dîner ! Parfait
2024-11-15
Cheerful reception. Clean rooms
2024-11-15
Everything good
2024-11-15
Lovely hotel
2024-11-14
Absolutely the most wonderful hotel. Staff are extremely helpful and friendly. Cannot wait to cone back!
2024-11-13
I have stayed at Hotel Du Lac 4 times now and have been treated so well. This past visit I was given a free room upgrade and was so amazed at the beauty of this room. The staff are so helpful and kind!
2024-11-13
The room was great.
2024-11-14
We stayed during the last week the hotel was open for the 2024 season and we would never have known. All services were fully executed with exceptional attention to every detail. The spa is beautiful and provided a lovely escape on a chilly morning. Thank you for arranging my wonderful masseuse Stefania! Thank you for keeping the rooftop open to watch the sunrise and sunset! So breathtaking over stunning mountains and lakeshore.
2024-11-13
Amazing staff and a beautiful hotel!
2024-11-13
.
2024-11-12
One of the best hotel experiences we have ever enjoyed. The property itself, our room, breakfast and especially Mateo, Barbara and everyone who assisted us during our stay. Thank you.
2024-11-12
Séjour très agréable . Personnel très serviable .
2024-11-12
Très joli cadre pour le petit déjeuner.
2024-11-11
We had never been in the Lake Como area previously. We are delighted at our choice of your hotel and hope to return. Outstanding staff and accomodations. What view from our room. Thank you
2024-11-12
Le personnel est très professionnel, serviable : top!
2024-11-11
La vue sur le lac est magnifique. La situation est parfaite.
2024-11-11
Tutti erano molto cordiali e molto disponibili. Era il mio secondo soggiorno nel vostro hotel. Il primo è stato nel 2012. Il tuo hotel era molto più bello dopo la ristrutturazione.
2024-11-11
.
2024-11-11
Amazing trip. Beautiful hotel. Thank you so much!
2024-11-10
One of the best stays I have ever had
2024-11-10
The reception staff was really nice and helpful
2024-11-09
All front desk staff was very nice and helpful, helped with ferry schedule etc and were able to store luggage after we checked out until our ferry departed.
2024-11-09
Gracias por ia amabilidad de ofrecernos una botella de espumante para celebrar nuestro aniversario.
2024-11-10
Situation de l'hôtel parfaite, accueil de la réception excellente, chambre très propre et confortable.
2024-11-10
This is one of the most beautiful hotels I’ve ever stayed in. Bravo and thank you.
2024-11-10
Everything was perfect!
2024-11-10
0
2024-11-10
Perfectly lovely stay!
2024-11-09
5 Stars!
2024-11-09
Great location!
2024-11-09
Great experience and loved the spa! Front desk and restaurant help were great!
2024-11-09
This is a beautiful hotel. So convenient to every thing. We enjoyed our visit!
2024-11-07
Très bon rapport qualité-prix. Super emplacement, très belle vue sur le lac depuis le restaurant, chambre agréable, joli spa
2024-11-07
A great hotel. If we go back to Bellagio, we will stay here.
2024-11-07
Thank you for making my 50th birthday celebration one to remember. I couldn’t think of a better place to spend it.
2024-11-08
Fue una muy buena estadía. Lo único Malo fue el tiempo porque no hubo muchas actividades que hacer porque fue muy frío . Pero el hotel fue perfecta ubicación y en general todo fue muy bueno .
2024-11-06
Front desk staff has been amazing & helpful helping us with figuring out ferries schedule, how to get to the other towns! Highly recommend this hotel, the view is spectacular and they had a complimentary bottle of Prosecco ready for us (celebrating our Anniversary) when we get into our room!! What a service! Love this hotel for its location (ferry is right in front of the hotel) & everything from their breakfast to their amazing daily housekeeping!! 😍
2024-11-06
Room was clean. Nice to be able to use the roof deck even though the bar was closed especially since we were lucky with good weather.
2024-11-05
N/a
2024-11-04
Thank you to the staff at hotel du lac. Especially Sara who personally remained in contact with me before and after checking in. The room I had came with a balcony and it over looked the lake. One of the best experiences I’ve had with a hotel. Thank you for making our honeymoon special
2024-11-04
Grazie a tutti
2024-11-03
Had fun in the bar!
2024-11-03
We had a wonderful stay at the hotel. Everyone one was professional and friendly. A great place and located ideally Thank you especially to Daniele, a most amazing person
2024-11-03
Super
2024-11-03
Ok
2024-11-04
Personale disponibile e gentile
2024-11-04
Great location, nice scenery, beautiful room
2024-11-04
Parfait
2024-11-04
All staff was exceptional including Senedu.
2024-11-04
Sweet bartender!
2024-11-02
Merci a vous Excellent séjour !!!
2024-11-02
Everything was wonderful for my one night stay! All the staff are helpful and kind. Thank you very much!
2024-11-03
felicitaciones
2024-11-02
Hotel was incredible. The staff was incredible. We could not have asked for a more lovely place to spend our engagement celebration. The staff made our visits spectacular and we would absolutely stay here or recommend this property to our friends.
2024-11-02
Merci
2024-11-01
Grazie mille della vostra gentilezza e professionalità Daniele super. Hotel bellissimo
2024-11-01
We would like to thank every one at Hotel Du Lac for making our stay confortable. special thanks to the owner - Father & son whom we met at the reception & giving us a fantastic room. Their special gesture made our trip more memorable The lady at the reception was helpful & gave us information which was helpful to explore the area more efficiently WE HAPPY. LOOK FORWARD TO VISIT AGAIN & STAY AT DU LAC
2024-11-02
Size of rooms and cleanliness was greatly appreciated. Linens were very comfortable.
2024-11-02
Parfait !
2024-11-01
Location and room were perfect, everyone was very helpful. We also loved Bailey. Would definitely come back.
2024-11-01
Merci pour ce beau séjour
2024-11-01
Nous avons passé un très agréable séjour dans ce joli petit hôtel. Tout était parfait! Le personnel charmant et sachant parler français, la chambre grande et propre sans aucun bruit autour, un petit déjeuner délicieux avec beaucoup de choix, un spa pour se détendre et un emplacement idéal en plein centre en face des ferries. Je recommande l’hôtel du lac!!
2024-11-01
My fiance and I had a wonderful stay at the Hotel Du Lac. The staff at the reception were extremely kind and we were blown away when we received an upgraded room after we let the staff know we were there celebrating our engagement. The balcony room overlooking the lake was stunning and was one of the key highlights of our trip! We would definitely recommend this hotel to family and friends for future trips and hope to return ourselves sometime soon.
2024-11-01
Hotel Staff are friendly and very helpful, even personally bring us to the room upon check in. Will definitely recommend to friends.
2024-11-01
Very nice hotel & service, best place & value for money
2024-10-31
Très bon accueil. Personnel très disponible et agreable
2024-10-31
We loved the hotel. The scrambled eggs at breakfast were not up to the standard of the other food offerings. The AC in the room took some time to figure out but the staff was very helpful.
2024-10-31
Fantastic experience. Staff, food, customer service was outstanding.
2024-10-31
Not one suggestion, everything was flawless! Cheers
2024-10-31
None
2024-10-30
It has been a few years since staying here. Hotel du Lac is our most favorite hotel in Bellagio. The staff is courteous, knowledgeable and has a good sense of humor. Our room was perfect, being on the top floor with easy access to the balcony. I highly recommend the Hotel du Lac!!
2024-10-30
Très bon séjour
2024-10-30
Merci à tout le personnel de l’accueil et bravo pour le français Très bel établissement bien situé
2024-10-30
This hotel was one of the nicest hotels we've stayed in while traveling through Europe. Everything was outstanding and exceeded our expectations. We are looking forward to returning next year and will definately book at Hotel du Lac!
2024-10-31
Wonderful visit / great staff / thank you for the private boat tour recommendation! It was perfect!!
2024-10-30
T
2024-10-31
Thank you to the staff for there kind and professional way! ⭐️⭐️⭐️⭐️⭐️
2024-10-30
We had a wonderful stay at your hotel. There was a problem with the closet that would not open, but it was taken care of shortly. Will be happy to recommend Hotel du Lac to friends or other travelers. The location cannot be beaten!
2024-10-29
Very happy with the service received,very friendly and helpful staff.Highly recommend.
2024-10-30
Staff loverly
2024-10-30
Front desk was great
2024-10-29
The room was great and everything about our stay was lovely. Perfect location. Great staff. Comfortable bed. Great bathroom. Would definitely recommend.
2024-10-30
Great location right off the ferry in beautiful Bellagio. Staff was great and the room was clean and well appointed. The breakfast was excellent The outdoor seating was ok but not as inviting as it's neighbors.
2024-10-30
Nice location
2024-10-28
Thank you for the stay
2024-10-28
We had a great stay thanks.
2024-10-29
Loved our stay
2024-10-29
Fantastic hotel, minor adjustments but you can see it's a very well run hotel.
2024-10-29
I am glad I booked Your hotel, it is significantly better than 3 stars.( because usually I choose at least 4 or 5 stars). Especially I like a wonderful staff, cleanliness, good bath products, amazing view from balcony. Thank You very much for a good time I had. in Bellagio. I hope to come back.
2024-10-28
Beautiful hotel, rooftop terrace,breakfast terrace and great spa with sauna
2024-10-27
Breakfast was lovely and the cute was amazing.
2024-10-28
We love it here, such a convenient location, wonderful staff and the spa is a lovely addition especially when we visit out of season
2024-10-27
We had a wonderful time. We enjoyed a massage and the spa was wonderful. The staff went above and beyond during our stay
2024-10-28
Lovely room. Good service!
2024-10-28
Great view and very helpful staff
2024-10-28
Spa was wonderful.
2024-10-27
Your front desk people were wonderful. Helpful, kind and warm.
2024-10-26
Wonderful hotel, staff and location
2024-10-27
We had a wonderful stay. Thank you for everything.
2024-10-27
Kleiderhaken im Zimmer und vor allem im Bad fehlen
2024-10-26
Receptione , cameriera.
2024-10-27
Very courteous and professional staff
2024-10-27
We thoroughly enjoyed our time at Hotel Du Lac. The location could not be better and the roof garden is an amazing place to see sunsets over Lake Como. The front reception staff were more than accomodating. Our room was spacious and comfortable
2024-10-26
Very nice
2024-10-27
Reception and house keeping staff were all amazing.
2024-10-26
Your hotel lobby is very beautiful and conveniently located near the ferry. The girls behind the desk helped us a lot, which we appreciated . The room was very nice. The bed was decent. However, it could’ve been a little more comfortable.
2024-10-26
The room was nice and clean.
2024-10-25
We loved our stay at Hotel Du Lac. The staff on reception were very helpful and friendly. Our rooms was always cleaned beautifully. We loved our view and we even had a bottle of champagne on arrival in our room, as it was our honeymoon.
2024-10-26
Rooms very near and clean!
2024-10-26
One of the best hotels we have stayed at with reasonable prices - detailed cleanliness of the room and bathroom with pleasant aroma was very relaxing and satisfying for us.
2024-10-26
I have been traveling to Italy for many years, and I’ve gathered countless wonderful memories. However, this recent trip was truly one of the most exceptional experiences I’ve had there. Upon arrival, we were warmly welcomed by a delightful staff member, at the reception desk. She greeted us with a warm, genuine smile that instantly made us feel at ease. Her kindness and professionalism shone through as she patiently guided us through the check-in process and explained the hotel’s amenities. The breakfast service staff were absolutely professional and kind, enhancing our mornings with their warm hospitality. One of the standout memories from our stay at Hotel Du Lac was the exceptional massage experience. The skilled, knowledgeable, and genuinely kind masseuse made it truly unforgettable. It was a fantastic experience that added a special touch to our visit. Please kindly pass along my sincere appreciation to the lady masseuse. I only wish I knew her name so I could thank her personally!
2024-10-25
The cake in the breakfast buffet was delicious. Breakfast room has a marvelous view. Bed was comfortable - I slept well. Room was cleaned well and cleaning lady was polite and professional. Man at reception was very very nice and welcoming.
2024-10-25
Overall very good
2024-10-25
Ha sido todo fantástico
2024-10-24
Excellent hotel! clean and modern and perfect location. Kind and helpful staff, beautiful spa. We would definitely stay here again.
2024-10-25
Foi permitido trocar o dia da minha reserva, sem ônus e prontamente.
2024-10-24
Danke für die Aufmerksamkeit zum Geburtstag.
2024-10-24
Exeptionnel!!!! Merci pour ce séjour si magique!
2024-10-24
our stay was tremendous
2024-10-24
The room was wonderful - fresh and spacious and well decorated. A wonderful welcome when we arrived at the hotel - very hospitable. Great roof top bar - so special to watch sunset across the lake Wonderful light breakfast room with sensational view of the lake.
2024-10-24
Wonderful hotel Keep up the good work.
2024-10-22
Wonderful hotel
2024-10-23
Amazing location and beautiful hotel ..Everything was great 😊 Very helpful and courteous staff at the reception ..we had a wonderful stay
2024-10-23
siamo stati bene ottima soluzione anche per pernottamento lavorativo bravi a presto
2024-10-22
We had a wonderful stay and felt the staff and hotel were great.
2024-10-22
Amazing!
2024-10-22
Lovely hotel! Enjoyed our stay and would definately stay again if we are so lucky to visit Bellagio again!
2024-10-22
We had a very enjoyable stay. Grazie Mille
2024-10-22
Beautiful room, lovely breakfast room, wonderful terrace bar, comfortable bed, great shower, delicious cornetti for breakfast, super friendly and helpful front desk staff.
2024-10-23
Perfecto
2024-10-22
מלון במיקום מדהים. נקי.
2024-10-23
Our stay with you was wonderful! Couldn’t have asked for more!
2024-10-23
Keep doing what you are doing. A fantastic stay punctuated by phenomenal service.
2024-10-22
Our stay at Hotel du Lac was superb! Our room was fabulous with an amazing view of the lake, the fizz on arrival to celebrate our wedding anniversary made us feel very special. The staff were lovely and overall our stay was fantastic. Thanks to all for making the Hotel du Lac such a great hotel
2024-10-22
to all staff.
2024-10-22
The room we reserved was unavailable due to an unfortunate incident. The manager was very apologetic and offered us a different room at an appropriate price reduction. It turned out to be very comfortable and adequate. He was very kind!
2024-10-22
MUY BUEN SERVICIO
2024-10-20
.
2024-10-20
Everything was pretty good, but there was a foul smell coming from the bathroom drain so we had to keep the bathroom door closed as much as possible. Helpful staff.
2024-10-21
Spent the night as a pre wedding visit and was very impressed with every aspect of hotel. From checking in and getting ticket for parking to cleaners and breakfast team everyone was very polite helpful and professional. Thanks again and look forward to seeing you next year for the main event! 🎉
2024-10-21
Lovely hotel with friendly, obliging staff. They couldn't do enough for us. They made our anniversary very special.
2024-10-21
Lovely hotel. Lovely staff. They couldn't do enough for us and they made our special anniversary very special.
2024-10-21
The concierge and hotel staff were really nice and helpful.
2024-10-20
Loved our stay
2024-10-19
Great hoel, superb location and spa with sauna was an excellent bonus!
2024-10-20
Very BIG thanks to Sara for the exceptional guest service.
2024-10-19
Great time
2024-10-20
Desk reception was helpful and kind.
2024-10-19
Very clean and well staffed. We enjoyed our stay and would love to visit again.
2024-10-19
Europe's finest hotel! The people, excellent condition of the hotel, and food were all the best! Your couples massage was the best We have ever experienced as well! Thanks for the most delightful time! Dr. Hank
2024-10-20
Thanks for the great experience
2024-10-20
Heat didn’t work with thermostat. The plastic control knob on the bathroom heated towel rack was stripped, so the rack could not heat.
2024-10-20
Amazing stay, gorgeous hotel, great staff - LOVED IT
2024-10-18
Tout était très bien
2024-10-19
Thanks to the bar for opening up a bottle of wine we had brought and providing glasses. The breakfast assortment was amazing.
2024-10-19
Merci pour ce séjour
2024-10-19
Wonderful
2024-10-19
I did not book this property. I tour company did. Staff was very professional and helpful!
2024-10-19
Thank you to everyone - an enduring Lake beauty and always a special stay.
2024-10-18
Very enjoyable
2024-10-18
Overall, a very nice stay and while most of the staff was very nice, some of the breakfast food service staff were unwilling to do anything outside of the very basics.
2024-10-17
We love the Leoni family! John and Laura Mariano
2024-10-17
Thank you so much for such a wonderful stay!!! We had an amazing time!!
2024-10-17
Complaint: Sorry I misread the title A gentleman working at the breakfast buffet was quite rude when we arrived as the buffet was closing. He actually pushed ahead of me to turn off the coffee/ hot water machine and raised his voice, yelling Fini and grabbing the food quickly so we could not take something from the buffet. It was honestly shocking and left a very bad taste in our mouth. Other than his behavior, the staff was lovely and helpful. I did tell him that I found his behavior rude and the food that was left would likely be thrown away and he yelled go to the restaurant! And actually was laughing. I could see the woman working was uncomfortable by his rude behavior. We were unable to use the appertif and have a drink two different nights as I guess there is a limit to how many people can be served at a time. This was not so clear to us.
2024-10-16
Staff at front desk were very helpful upon check- In and throughout stay.
2024-10-16
Na
2024-10-17
Lovely place to stay. Super convenient location. Staff were fantastic. Highly recommended.
2024-10-17
Thank you very much for contributing to a wonderful stay in Bellagio. All staff were very pleasant and helpful. The Hotel is in a terrific location and is a pleasure to stay at.
2024-10-17
Our stay was ver enjoyable.
2024-10-17
We had a lovely stay & would definitely recommend this hotel. Great location and the staff were very friendly & helpful
2024-10-16
The clerk at checkout gave helpful information regarding transportation to the train station. He said take the ferry and walk because Ubers are unreliable in the area. We did, and even in the light rain, that was a smart choice.
2024-10-16
Our stay was excellent and the staff and service was exceptional- Thank you
2024-10-17
Merci aux gens de la réception!
2024-10-17
We enjoyed our stay and would recommend the hotel to others.
2024-10-17
Merci
2024-10-17
Loved our stay thank you
2024-10-15
Great room and great shower. Loved the terrace and the helpful staff who suggested some great eateries.
2024-10-15
The gentleman on the front desk is the nicest hotel guest relations I’ve experienced in Italy. Alicia was super helpful recommending the spa and roof top garden - and very friendly answering all our questions.
2024-10-16
So happy we have had the opportunity to stay at your beautiful hotel Thankyou! We work in a historic inn in Maine so we always appreciate fantastic accommodations and you gave us that!
2024-10-15
I would highly recommend Hotel Du Lac to anyone traveling to Bellagio. I thought the front desk and the housekeeping staff, as well as the rooftop bar staff were courteous, friendly and so accommodating. When my husband left his iPad in the room after we checked out. They went to heroic measures to get it on the next ferry to Varenna so that we could pick it up from there before we got our train to Milan. They truly went above and beyond and we’re just best. However, I would recommend with some caveats. See below.
2024-10-16
A big thank you to the male Front Desk person who brought up extra pillows and slippers.It was much appreciated! All of the Front Desk personnel were extremely hellful and polite. Loved the spa!
2024-10-16
Thanks to all of the staff there as they were all very friendly and helpful.
2024-10-15
Rooms were very nice and staff was helpful and friendly.
2024-10-16
Excellent location and room. Loved heated towel rail. Very comfortable
2024-10-14
All staff were excellent especially the gentleman at the front desk who connected us with needed medical services. Our housekeeper, Barbara, was wonderful at meeting our special requests. The breakfast staff was great at providing special GF options. Our room was outstanding - loved the view/balcony. Can’t wait to come back!
2024-10-15
Great staff so helpful spa fantastic and room gorgeous - upstairs bar view to die for and staff very attentive
2024-10-14
Excellent!
2024-10-14
Excellent!
2024-10-14
Graziano was incredibly helpful with finding my wife and I a doctor last week. He gave us directions and helped us set up an appointment. We were able to visit Dr. Tagliabue and get a prescription for the antibiotics we needed at the pharmacy. Our vacation in Bellagio was saved!! Understanding the ferry system is essential. Reception helped a number of times with my questions.
2024-10-14
Really enjoy location and accommodation
2024-10-15
Great staff
2024-10-14
Staff was always courteous and helpful
2024-10-13
We really enjoyed our visit of your wonderful hotel. The staff were all friendly and helpful whenever needed. The rooms and public areas were very clean and well kept up. We really enjoyed the gentleman that manned the reception area in the afternoon - he was great for getting any information or directions as needed. We also thought our maid service was excellent - we were well stocked with toilet roll, Kleenex and towels. The sky deck is a wonderful way to end the day.
2024-10-14
Na
2024-10-13
Yes
2024-10-13
Amazing location, polite staff, great cocktails, and relaxing amenities! We had a great stay and hope to be back in the future.
2024-10-14
Reception staff and room service staff extremely helpful.
2024-10-14
Roof top bar was fabulous
2024-10-13
Helpful staff great recommendations and great spa services
2024-10-12
Staff was excellent and very helpful.
2024-10-13
We had a wonderful stay. Room was lovely
2024-10-12
Thanks
2024-10-12
We had a fantastic stay at the Hotel du Lac. Lovely hotel and lovely, helpful staff.
2024-10-12
We had a beautiful stay. Well located in the walking center but at the same time quiet. Beautiful roof top and Spa. They accommodate the garage for us even though we didn’t book ahead of time. Overall a beautiful stay.
2024-10-12
Such nice staff and such a beautiful hotel!
2024-10-12
.
2024-10-13
All staff from reception to housekeeping were fantastic. Breakfast staff were a little less friendly. Reception could not do enough for us and the waiting staff at the outside seating area were amazing.
2024-10-12
Wonderful and convenient experience
2024-10-12
Hotel beautiful and location perfect . Staff at front desk were great and helpful. Checking in and out was simple and stress free.
2024-10-12
Wonderful experience
2024-10-12
Thank you for a perfect stay! We will be back! ❤️
2024-10-12
very noisy from the street noise...especially since the only way to cool room was to open window...But overall are stay was very nice.
2024-10-10
Great stay
2024-10-11
Enjoyed our stay. Very nice hotel.
2024-10-11
Had an excellent stay
2024-10-11
Front desk staff was excellent at check-in! Very helpful with room, parking, etc.
2024-10-11
Wonderful & Helpful at check in
2024-10-09
We absolutely loved our stay at Hotel Du Lac & will absolutely stay there in the future when we return to Lake Como! The hotel was beautiful, bed was incredibly comfortable & the view from the rooftop bar was the best in Bellagio. Graziano was incredibly kind, welcoming & helpful during our stay. We have nothing but great things to say about Hotel Du Lac!
2024-10-09
I have stayed at Hotel du Lac several times. Love the hotel, rooftop bar, and location. But more than anything the owners and staff are what always bring me back. They are warm, helpful, and professional. Special thanks to manager Graziano.
2024-10-10
Very nice spa
2024-10-09
The staff was very helpful especially in regard to getting us transportation. Thank you for a wonderful stay.
2024-10-09
We had scheduled an early morning water taxi the day before check out but when we checked out they had no record of it. The young guy (he was not the one who scheduled it the day before) was very helpful getting us to the public water taxi on time.
2024-10-09
A welcoming clean friendly very comfortable hotel it’s on my list to return!
2024-10-09
Wonderful location, fabulous hotel, especially the staff. Highly recommend.
2024-10-08
All of the Hotel Du Lac staff were lovely and very welcoming. Including reception, the bartenders on the roof terrace etc. We also had lovely waiters on the ground / street level terrace bar . Very professional. Also a lovely touch by leaving a personal note with Prosecco for my sister on her birthday. Really lovely having a personal gesture.
2024-10-09
Wonderful visit. Thank you to all who work at Hotel du Lac
2024-10-09
Rooftop bar staff were great!
2024-10-08
Great front desk staff
2024-10-08
It was a lovely hotel and excellently located
2024-10-07
Wonderful property, amazing views, great service, Grazziano awesome!
2024-10-08
None
2024-10-08
Beautiful location, very helpful and warm staff.
2024-10-07
Handled the problem with dripping air conditioner in our bathroom very professionally.
2024-10-07
The hotel was beautiful, excellent location, and staff very friendly and helpful.
2024-10-07
Rooms and Staff were great
2024-10-07
What a lovely friendly hotel. All staff on Reception were lovely and always ready to help. Breakfast was plenty and lots of choice. Spa was lovely too. Highly recommend this hotel. Perfect setting for touring and visiting other towns. Will be back for sure.
2024-10-06
Félicitation pour la propreté des chambres et la qualité des services
2024-10-07
Very nice hotel. Bed was comfortable.
2024-10-06
Lovely breakfast and room, staff are lovely and very attentive. Breakfast wasn’t the best tbh
2024-10-07
Beautiful rooms and large terrace. Exceeded our expectations! Profession and friendly staff
2024-10-07
Hotel was excellent and always spotless, would rate it higher than 3 stars, staff were always courteous and helpful, would highly recommend to anyone wanting to stay in bellagio
2024-10-07
What a lovely hotel! Thoroughly enjoyed our stay! Great views, rooms were comfortable and clean. Staff was welcoming and helpful.
2024-10-07
Thank you for a lovely stay wonderful hotel in fantastic setting
2024-10-06
Enjoyed the spa and our room was fantastic!! Thank you!!!
2024-10-05
The rooms are lovely and very comfortable. The staff was great!
2024-10-05
We were very happy with the staff and accommodations. The location is perfect!
2024-10-06
WE LOVED your hotel. The staff, the rooms, the spa— perfetto. We had room 5 for a 4 night stay. The weather was a bit gray, but our stay was not because the room was such a pleasure. We look forward to recommending it and to returning.
2024-10-06
We really enjoyed our stay here. The view across Lake Como was amazing from the room. The hotel was nice and central in Bellagio which made it convenient to come and go. Being right across from the ferry terminal was a big plus as well.
2024-10-05
We love everything about you and you plan to upgrade the food service is terrific. See you again.
2024-10-05
We enjoyed our stay at Hotel du Lac. The location is perfect and the staff was very helpful. We would happily return for another stay.
2024-10-05
Wonderful hotel, perfect view, very nice room.
2024-10-06
Staff was very helpful in assisting us with restaurants, excursions, or anything we needed. Great hotel.
2024-10-05
We loved the hotel and the staff were all wonderful.
2024-10-05
Great location, enjoyed the spa and will be back
2024-10-04
Everything was great. No complaints. Great information before arrival. Great room. Good breakfast.
2024-10-04
The hotel is just lovely. Great staff, great spa, great roof top bar. Perfect location in Bellagio.
2024-10-04
Hotel du Lac is a phenomenal hotel. We come to Italy 3 times a year for the last 10 years and stay at many hotels in Italy. Sara Bardinelli was superb in communicating with me regarding room availability and was very sweet and kind. I am sorry that we did not meet her in person Graziano at the front desk also tropo gentile. He escorted us to the room, welcomed us to the hotel and explained to us how to navigate Bellagio. The kindest person to us in the hotel was Shamila (Jamilia) our chambermaid from Argentina. We stayed on the piano 4. Every morning she said hello. Every day she cleaned our room impeccably. The bathroom was immaculate and no dust anywhere. She is an asset to your hotel and was always smiling doing her job. We want to return to Hotel du Lac because of these personnel, its location, and its cleanliness.
2024-10-05
Staff is really gracious with impeccable courtesy. Bravo and thank you
2024-10-04
Great place
2024-10-03
Great stay. The front desk staff went out of their way to make sure we had a great stay. Beautiful hotel.
2024-10-03
Appreciates the young gentleman who helped us get a taxi to Milan centrale station at the last minute on Thursday at 8:30am in the morning. All staff was helpful. I would stay here again next time.
2024-10-04
Great time spent again at your hotel. The room improvements were noted as very tasteful. The Terrace was popular and great opportunity to meet other guests.
2024-10-04
Great front desk staff!
2024-10-04
We had a great visit
2024-10-03
Extremely friendly staff making us feel very welcome.
2024-10-03
We had a fabulous time in Bellagio. Fantastic location on the lake. Very friendly staff throughout the hotel. We stayed in a standard double which was very good with good facilities.
2024-10-03
We had a great stay at the Hotel and fortunately had lovely weather, however, had the weather been raining it would be nice to have somewhere comfortable inside the hotel to sit and read etc like a lounge. We know there is a small area near the dining room to sit but not really big enough for more than 3 or 4 people. That is only a small negative point but won't stop us recommending the hotel to our friends.
2024-10-03
Food great
2024-10-03
Beautiful room. Clean great staff. Wonderful location quiet
2024-10-03
Staff was so friendly and courteous. Very helpful and made very good recommendations for dinner plans
2024-10-03
Loved your hotel bar and most staff. Piano player was wonderful
2024-10-03
The hotel was in a great location and the staff were the best. I would recommend this hotel to others.
2024-10-03
Thanks for help in holding luggage
2024-10-02
Staff was very helpful storing our luggage while we explored town prior to check in. The entire facility was beautiful. Our only regret is that we were only there for one night.
2024-10-03
N//a
2024-10-01
We had a great stay
2024-10-01
.
2024-10-02
The staff was extraordinary! We will return in the future. Thank you for your amazing customer service and warm welcome
2024-10-01
I was a very nice 2 nights stay for us. Beautiful and well located hotel
2024-10-01
The staff members were AMAZING!
2024-10-01
Perfect location . Exceeded all expectations . Thank you .
2024-10-01
The staff were amazing. Very personable, efficient and helpful at all times. They made our stay very enjoyable. Breakfast was impeccably presented each morning with a wide array of offerings. We enjoyed our spa time very much. This hotel has it all!
2024-09-30
We had a great anniversary weekend! And thank you for bottle of Prosecco. Very kind surprise
2024-10-01
Location amazing, check in great staff friendly and helpful in reception. Rooftop bar experience was excellent with drinks being served and a wonderful view . My only thing that could be improved is breakfast they need a staff member assisting people with the coffee machine etc the amount of people struggling to use it was alot . Other hotels I went to offered a service that make the coffee which is more user friendly in my opinion. Other than that the hotel was exceptional and I highly recommended it to everyone. Thanks for giving us a great time in your hotel
2024-09-30
gentleman at front desk very helpful in explaining boat schedules and things to see
2024-10-01
👍
2024-10-01
My only complaint is that our party of four wanted to have dessert without dinner at the second floor restaurant and after we were seated on Saturday night we were told they would not let us order dessert if we did not have dinner. The restaurant was basically empty. The dessert menu at the first floor restaurant was different than the second floor restaurant. The staff at the desk was absolutely fantastic during our stay, going above and beyond my expectations.
2024-09-30
Special thanks to the reception for help when there was a sudden train strike on the day of our check out; the helpful staff advised us on how to get to Lecco by bus (after they tried to catch a taxi for us) in order for us to catch a train in Milan.
2024-09-30
Belissimo
2024-09-30
Front desk people were excellent
2024-10-01
Camere e spazi comuni
2024-10-01
My wife and I truly enjoyed our stay with you; it was a positively memorable experience. Everyone we encountered at the hotel was AUTHENTICALLY friendly and professional. We felt most welcomed. This is something that cannot be faked. Our guest accommodation was spacious and very comfortable, as well. We look forward to visiting with you again.
2024-09-30
Great, friendly helpful young women at the front desk. Beautiful hotel; excellent location. Magnificent views!
2024-09-29
Great location and proposed service from the staff. SPA available and cocktail on the rooftop.
2024-09-30
We had a fabulous stay at Hotel Du Lac in Ballagio!! We were in room #5, which was renovated very recently; they did a superb job making it very comfortable with a wonderful balcony to sit out on and enjoy and beautiful views of Lake Como. We enjoyed it so much, we have even talked about planning another trip to stay there again. The staff were friendly, professional and informative - Thank-You for making our stay a highlight of our European vacation!!
2024-09-30
Everything was good
2024-09-29
Fantastic location , beautiful hotel
2024-09-28
Staff was very courteous and helpful.
2024-09-29
Thanks to Leo, Luna and Sera with all the help and friendship during our time there!
2024-09-29
Had a great time and loved the location. Also fond of the rooftop bar area.
2024-09-28
The staff was wonderful! I think her name was Luna? So helpful and friendly!! The hotel was clean and everything was great! Thank you!!!
2024-09-29
EVERYONE with whom we dealt was helpful, friendly. Every space was immaculately clean. Loved every aspect of our stay other than the rainy weather. Great location. If we return to Bellagio, this will be our first choice of hotels.
2024-09-29
We had a wonderful stay!
2024-09-29
Spa was wonderful!!
2024-09-29
The staff was wonderful in fact, I asked them if they could please print some thing for me twice and they did. They were so wonderful about it and I was very appreciative. Everything was really A1.
2024-09-28
The spa was a nice and unexpected treat.
2024-09-29
Everything was exceptional. Will certainly stay at Hitel again. Highly rcommend!
2024-09-29
Love the location and the rooms are very nice.
2024-09-27
Thank you for your kind assistance with all of our questions and concerns. The entire front desk staff was friendly and helpful, especially Daniel. The housekeeping staff was friendly and kind as well. Everything was clean, comfortable, accommodating and well maintained. We wouldn't hesitate to recommend Hotel du Lac to others who are traveling to Bellagio! It was a pleasure.
2024-09-27
The staff at front desk/reception was ok, but not overly helpful
2024-09-26
We really enjoyed our stay! The staff was very helpful and kind and the rooms were lovely!
2024-09-27
Overall an excellent stay.
2024-09-27
Thanks for the great stay!
2024-09-27
Wonderful hotel, fantastic location, great staff and really nice rooms. Thanks!
2024-09-26
Thank you all!!!
2024-09-25
This hotel was a sure winner with easy accessibility to the ferry. Rooms are spacious and updated I would definitely recommend.
2024-09-25
My clients were very happy, as always
2024-09-26
The hotel was in a perfect location, the rooms were all updated and very clean with a spectacular view of Lake Como.
2024-09-25
We loved our stay!
2024-09-25
Beautiful hotel and staff, and location.
2024-09-26
Very friendly
2024-09-26
the message we received were great!
2024-09-26
All services were high quality.
2024-09-26
Spectacularness
2024-09-25
Our stay was extremely comfortable and pleasant! Staff was superior.
2024-09-25
Fantastic location in old town. Parking was nearby and not a problem. Very helpful staff, especially Carolina! Thank you! They gave us great restaurant and transportation recommendations.
2024-09-26
We had a lovely stay! Thank you for making it comfortable and special for us. We loved the rooftop bar. The view is amazing. We appreciated the help with ferry times. A big grazie for the bottle of sparkling wine for my birthday!
2024-09-26
We visted the bar / restaurant every day on our 5 days in Bellagio - the staff were wonderful and we thoroughly enjoyed our drinks and food - we even had a favourite table (no.23) which was made available for us each time we came! Then we were allowe4d to book the roof terrace for drinks at short notice and literally couldnt have been happier with the quality of food and drinks.
2024-09-25
The rooftop bar was great! Leo the server was awesome!
2024-09-25
Thank you for our lovely stay
2024-09-25
Many thanks to the reception staff who were very helpful
2024-09-24
Beautiful hotel, thoroughly enjoyed our three nights stay. We thought that the drinks on the roof was a great idea with the wonderful views as the sun set.
2024-09-23
A lovely Hotel and an enjoyable stay
2024-09-23
Loved our stay. Beautiful location and rooms.
2024-09-23
A lovely hotel in an ideal place. Staff were courteous and helpful. Rooms were very comfortable, and breakfast had great variety. A very good hotel for exploring Lake Co.o.
2024-09-22
Front desk was very helpful and followed up quickly on questions and reservation assistance.
2024-09-23
All staff was amazing!
2024-09-22
Great all around
2024-09-22
We loved staying as Hotel du Lac in Bellagio. Staff were kind and helpful. Breakfast was wonderful. The hotel is very clean. Really enjoyed apertivo time on the roof. Great location. Our balcony was a great refuge from the crowds.
2024-09-22
Very much enjoyed! Grazie!!
2024-09-21
Everything was perfect. I will stay again
2024-09-22
The staff was very helpful and friendly
2024-09-21
We absolutely loved your hotel! When we came in on the ferry and saw it from the water we were already impressed by the location. Check in was easy. The room was clean and well equipped. Very impressive to have a switch for 110 volt power in the room. Very convenient! Your staff was very friendly and helpful. They assisted us on several occasions and made reservations for us. We could not have asked for more. We will be back for sure!!
2024-09-21
Very satisfied with our stay
2024-09-21
We had a wonderful stay and would definitely return. Thanks to all the friendly staff!
2024-09-21
Love the hotel and its staff is very nice and helpful, definitely recommend to my friends and will come back
2024-09-21
Limited breakfast options. Beautiful property overall.
2024-09-21
Incredibly helpful, courteous and friendly staff. Never a situation anywhere or any time in the hotel where we did not receive a friendly greeting. Good recommendations were given and requests were responded to in a timely manner. Top notch.
2024-09-21
Wonderful suite. Would stay again in the suite. Excellent position on lake. We had a lovely time. Definitely recommend to others.
2024-09-21
All the staff were extremely professional and courteous. Our room was clean and comfortable. The spa was a very nice bonus, thank you for this relaxing space.
2024-09-21
Met our expectations. Great location.
2024-09-21
Beautiful hoty
2024-09-20
Our second
2024-09-21
Amazing staff! Great experience:)
2024-09-21
Had a wonderful stay!! Front desk were all lovely people and incredibly accommodating. The room were clean, the spa was perfect, the building is beautiful, and the views were spectacular.
2024-09-20
I loved the staff, very helpful
2024-09-19
Entire front desk staff is exceptional, both in person and via email
2024-09-19
Super comfortable beds and memory foam pillows. Fabulous room!
2024-09-19
Every staff member we interacted with was polite and helpful. We had a wonderful dinner and the breakfast was delicious offering a bit of everything for everyone! The room was spacious and I truly enjoyed having the balcony to sit on. The rooftop view is incredible and the breakfast room view was a true delight each morning
2024-09-20
Outstanding scenic location, friendly staff, and spacious rooms! The best place we stayed during our entire trip.
2024-09-18
Thanks for the “to go” sack of food when we checked out early.
2024-09-18
Loved the hotel and views.
2024-09-18
Graciaso was an amazing help and your hotel is exceptional. I was pleasantly surprised and will return for a longer stay. Amazing doesn’t even begin to describe the hotel and staff this hotel is the Jewel of Bellagio thank you for sharing woth us ❤️❤️❤️❤️
2024-09-18
truly super. staff were always courteous & gracious. the hotel was perfect & met our expectations.
2024-09-18
NA
2024-09-18
This was one of our favorite hotels we’ve ever stayed. It was absolutely beautiful and we really enjoyed our time here on our honeymoon!!
2024-09-18
Wonderful hotel! So glad we stayed there! Beautiful, great location, fantastic room! Will hopefully be back sooner than later! Spa was great experience as well!
2024-09-19
Christian at the front desk was awsome, went out of his way, great asset to the hotel Donna Miller and Michael Eskildsen
2024-09-17
Great stay. Would revisit
2024-09-16
Staff was very courteous and helpful. Front desk staff were exceptional and very friendly.
2024-09-16
Front desk- very friendly and helpful Room housekeeping- excellent!!
2024-09-17
A wonderful stay. Friendly and helpful. Great recommendations. We would highly recommend this hotel. Thank you.
2024-09-16
Toute étais parfait merci beaucoup au serveur le soir qui venais de la Côte d’Ivoire ,ne perdez pas se serveur il est génial ,souriant ,gentil courtois que de bon mot pour se jeune homme .
2024-09-16
Hugely helpful reception staff. Our return taxi failed to arrive and they were fantastic in making alternative arrangements for us, we were very very grateful. Also loved the spa, surprised it isn't promoted more as it's an excellent facility.
2024-09-15
Hotel Du Lac was our favorite stay on our honeymoon. The location was absolutely perfect, directly in front of the ferry station into Bellagio. One of our favorite parts of our trip was approaching Bellagio in the ferry and seeing that our hotel was right in front of us as we docked, it was truly magical! The panoramic views this hotel offers are priceless & breathtaking. In addition, the service was incredible — we were offered free access to the spa with our room & the hotel staff was exceptionally kind and accommodating. The free breakfast also had the best selection of any hotel we stayed at on our 2 week trip to Italy. The views from breakfast were beautiful. Overall, 10/10 experience.
2024-09-15
Thank You. We had a wonderful stay
2024-09-16
complimenti allo staff e sentiti ringraziamenti per la cortesia e proattività dimostrata nel trattare le esigenze alimentari della mia compagna
2024-09-16
None
2024-09-15
Thank you to the friendly staff and to Lucca for the recommendations for a walk to Pescallo. The bed was very comfortable & the room spacious with a corner view of the lake. There were high winds on the lake, so we enjoyed the use of the spa & couples massage. We also enjoyed the best meal we had in Italy at Dispera63. Thanks to Lucca for getting us in.
2024-09-16
Great staff/team!
2024-09-14
Best Hotel Ever! Thanks Again.
2024-09-14
We had a wonderful stay and loved the new spa area! This was our second stay and we really love the hotel and staff.
2024-09-14
The desk girls were awesome 👌.
2024-09-15
We loved the Hotel du Lac and enjoyed a very warm welcome. Our room was delightful, with beautiful views. Thank you for helping making our anniversary celebration special.
2024-09-15
Everyone at front desk was super nice and helpful
2024-09-14
Excellent place, service, food and the view is amazing!
2024-09-15
We had a fabulous stay and you looked after us so well. I have stayed at 4 star Hotels far worse so I have no idea why its a 3 star. We will recommend you to family and friends if they ever come to Lake Como. Many thanks
2024-09-14
All staff were friendly and very helpful with the exception of the breakfast staff. Sara was particularly helpful and engaging at all times.
2024-09-14
Lovely hotel and staff
2024-09-14
We loved our stay at your hotel. The room was fantastic and the location was perfect. The staff were friendly and helpful. We really enjoyed our holiday and we are glad we didn't stay anywhere else.
2024-09-15
Wonderful location, incredible breakfast! V helpful staff. Great room size.
2024-09-14
Unfortunately, we did not capture any names but each person that served us did a professional, stellar job. We enjoyed the rooftop bar and the outdoor seating area. Front desk personnel were helpful and friendly and also helped with luggage.
2024-09-14
Our favorite hotel. Our stay could not have been better. Hotel reception staff were so helpful. Location is fabulous!
2024-09-14
Front desk staff was very helpful and friendly. Appreciated the bottle of champagne in our room to celebrate our anniversary. Beautiful room!
2024-09-14
One of the best hotels I have stayed in for years, a family run hotel. The most welcoming, helpful, friendly staff. Rooms are clean and comfortable, fantastic views at breakfast and from the terrace. I recommend it to anyone staying in Bellagio.
2024-09-13
We enjoyed our stay, lovely hotel, clean and comfortable. Lovely staff, felt very welcome.
2024-09-14
Our front desk gentleman was so helpful...cannot remember his name. Loved the spa, the breakfast, the view from the roof, our location!
2024-09-14
Great hotel, great location
2024-09-14
Great stay will refer friends
2024-09-13
Desk service was outstanding morning, noon and night.
2024-09-13
We loved the spa and the rooftop bar. I was hoping to get some better bathroom essentials, example body moisturiser, hair conditioner. Also we had to ask for an iron and board which is standard in most hotels now.
2024-09-14
Overall, very well done!
2024-09-13
We had a wonderful stay at Hotel Du Lac! The staff was friendly and welcoming and helped us with reservations, private transfers, and more. Our room was beautiful and next to the rooftop Terrace.
2024-09-12
Everything was wonderful.
2024-09-13
Staff were very kind and helpful. The front desk team were very happy to answer tourist questions and give good advice. Cocktails on the roof garden is a very good expereince.
2024-09-13
Excellent concierge service at the front desk! We also enjoyed the service at the Rooftop for pre-dinner drinks. Very enjoyable stay at Hotel Du Lac
2024-09-13
The man working in the breakfast buffet area seems like he is upset all the time. Maybe he needs to find a different job that makes him happier.
2024-09-13
Great stay
2024-09-12
Reception staff for their helpfulness
2024-09-12
Communication between booking and arrival was great. Loved the location
2024-09-12
amazing time
2024-09-11
Will stay again. It was lovely!
2024-09-10
Staff was always happy and eager to help or answer questions. Would definitely return to this hotel!
2024-09-11
Staff was extremely helpful
2024-09-11
I liked to thank Daniella from Front Reception for going over and above to assist with dinner reservations during our stay. She was very helpful and extremely pleasant. Very nice early morning package for breakfast due to an early flight.
2024-09-11
No
2024-09-10
Nice hotel
2024-09-11
Thanks to all the friendly and helpful front desk staff
2024-09-10
So enjoyed staying with you. Grazie!!
2024-09-11
none
2024-09-10
The staff were very friendly, accommodating and helpful for any needs, that really made our stay very enjoyable!
2024-09-11
Felicidades al Sr Graciano que esta en la recepción porque nos ayudó mucho con lo de los ferrys y lugar para cenar.
2024-09-10
Great
2024-09-11
Absolutely wonderful and helpful staff
2024-09-11
Very clean and tidy rooms that were fresh and comfortable. Made a reservation in the spa in London. Perfectly located as well right off the ferry.
2024-09-11
Wonderful stay… very accommodating!
2024-09-10
El hotel tiene magnífica ubicación y la atención del Señor Graciano en la recepción fue maravillosa. También hay un chico argentino en el bar muy amable
2024-09-10
Had a wonderful week at lake como. High standard room. Bed was very comfortable which I feel is very important.
2024-09-09
The staff was very friendly and offered to store our luggage a few hours past our check out time
2024-09-10
Felicitaciones especiales para Gian Paolo. Con mucha amabilidad solucionó todas nuestras dudas. Una gran persona!!!!!. Nos hizo sentir como en casa.
2024-09-08
Very friendly and helpful reception and all staff
2024-09-08
A perfect weeks stay - nothing could have been any better. Everyone was very helpful, especially Sara in reception who booked all our evening meals for us! Thank you everyone x
2024-09-08
Absolutely excellent stay at the Du Lac hotel. Staff were amazing and the rooms were beautifully kept. Would love to come and visit again.
2024-09-09
We was here for the weddings of Jack and Shannon smith , we could not find fault, staff and rooms were fantastic and always helpful. Can’t wait to return x
2024-09-09
Many thanks to everyone on reception who helped book restaurants and taxis. Fantastic room (2)
2024-09-09
Very nice hotel
2024-09-09
Excellent stay with great facilities and cleanliness. Staff were very courteous and accommodating.
2024-09-08
Everything was great
2024-09-08
All the staff at the Hotel were exceptional but one really helpful was Gratzianno on reception who was kind knowledgeable and always had a smile on his face. And Fredrico the Son of the Hotel owners was extremely curtious and nice.
2024-09-08
Great stay
2024-09-07
We loved our stay at your hotel in Bellagio. Reception staff always so helpful particularly Gratsiano he was so good recommending places of interest to visit and fabulous restaurants. We loved the roof top terrace and the spa was relaxing on the days when the weather wasn’t great
2024-09-07
Great stay
2024-09-07
A man at the front desk (sorry I did not get his name) was so helpful in helping me to get an item that I left behind at my last hotel. He went out of his way to get it to me
2024-09-07
This was our third or fourth stay at Hotel du Lac over 20 plus years so obviously we love it and feel like family in how welcoming the staff are. This is a family owned and run hotel and it shows. Love ❤️ to all. The Doria/Shaws.
2024-09-06
The location was fantastic, right across from the ferry. The hotel staff is super friendly and the bed is very comfy.
2024-09-06
Tout était parfait un séjour de rêve
2024-09-06
To all the staff
2024-09-05
The trip was great and the staff was amazing. We loved it.
2024-09-06
We loved Hotel Du Lac, and can’t wait to come back! Your staff, including the sweet ladies who cleaned the room were super. Love the whole pool/ocean/chair situation, as well!
2024-09-05
Everything was excellent
2024-09-05
Your staff was friendly, professional, courteous and helpful. We couldn't ask for any better service and would highly recommend friends to stay at Hotel Du Lac if visiting Bellagio.
2024-09-05
Everyone was extremely friendly and willing to help make our stay enjoyable in any way.
2024-09-04
Lovely Hotel
2024-09-04
My daughters and I truly had a remarkable stay at your lovely hotel. We liked everything from the location to the updated beautiful rooms. The terrace was perfect for evening before dinner. The breakfast buffet was good and offered enough choices. I would recommend to others and I will return again someday . Well done staff! 👏
2024-09-05
Thank you
2024-09-04
The spa area is fantastic , the location of the hotel is fabulous
2024-09-03
Thank you for an amazing experience and stay! We look forward to another visit.
2024-09-04
Thank you to front desk staff for helping with dinner reservations
2024-09-04
Your staff are excellent!
2024-09-04
Bom
2024-09-02
Staff lovely and helpful especially Graziano. Hotel spa very relaxing. Rooms spacious and clean.
2024-09-02
Graziano and Saira were extraordinary
2024-09-02
Our stay was most enjoyable! Sara and Luna at reception are wonderful. Had buffet breakfast and dinner on 2nd floor and both of the gentlemen were very professsional. Bruna at restaurant downstairs is a gem. Enjoyed meeting everyone and we were made to feel at home. Cannot wait to go back.
2024-09-01
Very friendly staff - also a lovely setting
2024-09-01
Upon checking in a lovely bottle of champagne was delivered to our room in honor of my birthday and our anniversary. Such a wonderful surprise and very appreciated. Thank you again.
2024-09-01
Great friendly staff.
2024-09-02
Thank you so much for the wonderful stay! I don’t think it could have been better! Staff very pleasant and helpful. Room and view was fantastic!!! Can’t wait to return!
2024-09-02
Staff very very courteous and helpful
2024-09-01
We had an amazing time! We loved our first time in Bellagio !
2024-08-31
Felicitaciones al personal de recepción, siempre muy amable y dispuesto a ayudar y orientar Hablaban español
2024-09-01
Our stay was great. Very clean and spacious room, friendly staff and great location.
2024-08-31
I hope I am giving you the correct name, Genovise from the front desk was the most helpful, nicest person we have dealt with at a hotel.
2024-09-01
Very pleasant experience. Everyone is extremely nice and professional.
2024-08-30
Staff was friendly and helpful.
2024-08-31
Nice stay, friendly staff.
2024-08-31
A huge thank you to all. A fantastic break away made even better by great hotel and staff.
2024-08-30
Wonderful room and amenities! Couldn’t have asked for a better room.
2024-08-30
The entire front desk staff were excellent! Our room was wonderful.
2024-08-30
Reception staff very welcoming, polite and helpful
2024-08-29
Thank you for leaving a lovely note and gift for my boyfriend’s 30th birthday, and for meeting all our requests during our visit!
2024-08-29
Fabulous stay
2024-08-30
Many thanks to all staff at Hotel du Lac for a wonderful stay.
2024-08-30
Thank you for a wonderful stay in a beautiful location. The staff were all very friendly and supported you with any queries.
2024-08-30
Loved our stay. Our room was very comfortable. Excellent location with amazing views. Staff were very friendly and helpful.
2024-08-29
We had a great satay. Thank you!!
2024-08-29
It was a lovely stay thank you , the rooftop terrace is a very nice area to relax and take in the view away from the crowds below.
2024-08-29
Great stay and spa!
2024-08-28
Great location and great staff we really enjoyed our stay
2024-08-29
Young man Jaun evening waiter was excellent smiley polite and went above and beyond nothing was too much trouble
2024-08-29
Great team, always so helpful, great location
2024-08-28
We enjoyed our stay. The staff is wonderful, the hotel was very nice, and the views of the lake are amazing.
2024-08-27
As always we had a delightful stay in the Hotel du Lac. We have been going for years and everyone is always welcoming and friendly
2024-08-28
The hotel is simply one of the best! It is in a fabulous location, the staff go above and beyond and the rooms are fabulous. The new additions of the spa and cocktail terrace really set the hotel apart.
2024-08-27
Thank you
2024-08-27
Reception was fantastic great manners. Also loved the spa such an amazing experience! I rate the spa 5/5! Massage - Not sure what her name was but she did one of the best massages I ever had.
2024-08-28
All was excellent
2024-08-28
All staff very friendly, especially all the staff on the Roof Top Bar
2024-08-28
We had an absolutely wonderful stay in Hotel Du Lac. The staff were all extremely welcoming and polite. It was a lovely surprise to find a complimentary bottle of sparkling wine in our room on arrival, to celebrate our wedding anniversary. The whole environment was calm and relaxing and we really enjoyed our stay- thank you!
2024-08-28
Thank you so much for helping decorate the room for our wedding proposal day, everything was incredible and we had an amazing time at the hotel! Thank you for also providing the champagne, and for picking up the package and leaving it in the room for us, this was above and beyond anything I imagined!
2024-08-28
Compliments to the staff for making a lovely stay - my fiancé wanted to surprise me with the hotel room in Bellagio and the staff was very helpful as I entered the room to heart-shaped rose petals on the bed, a Laurent Perrier champagne to celebrate the proposal and also a gift box directly delivered to the hotel to surprise me even more. The breakfast was good, especially the croissants, and the view was spectacular!
2024-08-26
X
2024-08-26
Great room and wonderful location.
2024-08-27
Very good experience, perfect location.
2024-08-27
Un vrai hôtel ! Félicitations
2024-08-27
We had a wonderful stay and reception staff was very pleasant. The property and amenities are great.
2024-08-26
Centrally located. Room was beautiful and had a great view of the lake. Everything we needed.
2024-08-26
This was one of the best hotel experiences I have had in a while. Prompt, professional responses & assistance to all of my questions before and during my stay. I would recommend Hotel DuLac to friends and would love to stay here again in future. Thanks for your attention to customer service.
2024-08-27
X
2024-08-26
Thank you to Sara. She was extremely responsive and thorough in helping us get oriented to the town.
2024-08-27
The Management staff went about and beyond for us! Saved our whole trip! We are very grateful for your employees.
2024-08-26
Beautiful hotel and an amazing location
2024-08-26
Fantastic hotel and a lovely stay!! Would love to come back
2024-08-25
Overall, we had very positive experience. Everyone that I encountered was very friendly and welcoming. Our room had a beautiful view. This was my very first vacation in Italy and it was a good first experience.
2024-08-25
To the Hotel Du Lac staff. I truly thank you all for your hospitality. My family and I choose to stay here due to my son’s wedding. Our Italy vocation was a dream come true. The professionalism performed by the staff made our stay extremely enjoyable. Thanks.
2024-08-25
Professional staff and so welcoming and helpful in every way I look forward to coming back next year
2024-08-26
Absolutely wonderful experience - amazing people and such a beautiful hotel
2024-08-24
Loveeeeee the Hotel Dulac. I will visit again.
2024-08-24
Cortesia e disponibilità!
2024-08-25
Amazing beautiful hotel with outstanding service.
2024-08-25
Everyone was great! We love the co-owner very friendly we like when he talks to his guest when they arrives.
2024-08-25
The most amazing week for our daughters wedding, couldn’t have asked for more, attention to detail was precise and very much appreciated Feel like we have made some friends and look forward to returning
2024-08-24
Un grand merci pour l'accueil que vous nous avez réservé, et particulièrement à Daniele. La chambre avec vue sur le lac etait spendide. Nous avons passé un très bon séjour.
2024-08-24
Air conditioning in the rooms was excellent.
2024-08-23
Tres bon accueil et localisation Super rooftop
2024-08-24
The staff was friendly and always providing superb service. In particular, Mr. Graziano Gandola was very helpful and accommodating with regards to our room needs and all throughout our stay. Hotel Du Lac is a beautifully hotel at Lago Di Como! A highly recommend this hotel!
2024-08-24
Très bon séjour et très belle vue sur le lac depuis le balcon de la suite.
2024-08-23
we had a wonderful stay in your hotel hopefully we will be back next year.
2024-08-22
We want to thank the staff to include Janine, that went above and beyond to make sure we got a computer charger that we forgot in one of the rooms, we received the charger in Milan, which was shipped at their expense, from the moment we arrived they had our rooms ready, this was three hours before schedule check in time, and they were super helpful tending to any and all of our needs, we will definitely be staying here every time we come back to Rome. I highly recommend this hotel as it was very clean and chic and perfectly situated very close to the Colosseum and a quick Uber ride to Trevi Fountain and Pantheon! Sincerely, GT
2024-08-23
reception was great!
2024-08-22
Chambre superbe, suite 5, grand confort et très propre. Exceptionnelle terrasse sur le lac. Bravo ! Je pense que cette chambre équivaut largement à un établissement 4 étoiles. Très belle terrasse également au 5eme pour prendre l’aperitif. Et très bel accueil lors de notre arrivée.
2024-08-22
Thanks for a great stay This is one of our favorite places in Europe Dan
2024-08-23
Félicitations à toutes l’équipe pour l’accueil et la réactivité.
2024-08-23
5 ⭐️
2024-08-21
Wir hatten einen tollen Aufenthalt! Herzlichen Dank
2024-08-22
Thank you so much for the journey : the personal was nice, gentil and very helpful to support us in the schedule of our activities (bike & boat rents) … without forget they are pet friendly with our animals ! The SPA is an additional to the services which is very appreciable to relaxe and close a tourism day.
2024-08-21
Everyone from check in to check out was very kind and helpful. The room view was gorgeous.
2024-08-22
Merci
2024-08-21
Very enjoyable stay.
2024-08-22
Reception team were really helpful. Terrace team very friendly and attentive.
2024-08-22
Lovely hotel. Room was spacious and clean. All the staff very accommodating. Would love to come back.
2024-08-21
We had the most fantastic stay at this amazing and picturesque hotel. Staff were so friendly and helpful. Our room and balcony was perfect with amazing views. We loved every minute of our stay here and connect recommend it enough. If Bellagio is the jewel of Lake Como then Hotel Du Lac is the jewel of Bellagio.
2024-08-20
Loved our stay! Amazing bathroom / shower
2024-08-20
Ringrazio tutto il personale per la disponibilità e cortesia
2024-08-19
We had a lovely stay thank you. The room and the view was amazing...unfortunately you ran out of plain croissants at breakfast!
2024-08-19
We stayed at Hotel du Lac for 5 nights and found it to be a great value for our money. The location in Bellagio is perfectly situated on the main promenade by Lake Como so no climbing up steps was required to get into/out of the hotel (especially important when traveling with heavy luggage) and steps away from one of the ferries. The owner’s son, Daniel, was very helpful, professional and friendly as were the other reception staff. Their new spa was fabulous and was complementary - hot tub, sauna, steam room, hot/cold shower and lounge area; a luxurious robe and slippers were provided for spa use during our stay. The large rooftop area was available 24/7 with a beautiful view and a Happy Hour every evening from 1900-2100 to purchase beverages and mingle with other guests. The complementary breakfast buffet was located in a room with large windows that were opened up for fresh air and a fabulous view of Lake Como. We had an issue with a broken desk which was repaired almost immediately after we reported it after checking into our room. Our room had a small balcony with 2 chairs overlooking one of the streets with a partial view of the lake; bathroom had a bidet. We loved staying at Hotel du Lac and we would definitely return.
2024-08-19
Rooftop staff very good
2024-08-20
We had a wonderful stay and everyone was helpful and friendly
2024-08-19
We had a wonderful stay with you Your staff was so helpful and attentive to our needs Thank you so much
2024-08-20
Would thoroughly recommend the hotel.
2024-08-19
A great hotel with amazing staff
2024-08-18
Thanks
2024-08-19
Great location spa was awesome all staff very friendly and helpful
2024-08-19
Quality spa and rooftop bar. Great for guests
2024-08-18
The staff on reception were very helpful and kind. When ever we had a question before our stay and during our stay they were very helpful. Thanks for all your help. Greatly appreciated.
2024-08-18
Son of own was very nice. Desk staff were also really great. Great hotel. Definitely be back.
2024-08-18
Thanks
2024-08-17
We’ve just returned from a short stay at Hotel Du Lac. Its location enjoys a premium spot on the main thoroughfare where the boats come in and is the perfect place for people-watching. Our room, although not big (not that we needed one), was very clean with a super king bed which was so comfortable. Tea and coffee making facilities was a nice little bonus. The staff were amazingly friendly and attentive. Each evening we had drinks on the terrace whilst the sun set behind the mountains. What a view!! Would we come back…. absolutely!
2024-08-17
We absolutely adored staying with you and hope to stay again. The friendliness of staff and willingness chat really made a difference.
2024-08-18
A wonderful hotel for anyone staying in Lake Como. Staff were amazing and the facilities are spot on.
2024-08-16
Such a fabulous stay. We loved Hotel Du Lac !! the staff was amazing
2024-08-16
We had a beautiful stay for 3 nights. The staff were so friendly, helpful and approachable.
2024-08-16
Enjoyed our stay and staff was great!
2024-08-17
All staff were so friendly and approachable. The place was always clean. We had such a beautiful stay and will definitely be back if we come to Bellagio again.
2024-08-16
Fabulous location, lovely room, delightful staff, perfect breakfast and view for breakfast terrace
2024-08-15
We loved the hotel. The location couldn’t be better. Everyone at reception was super helpful. The rooms were a good size and the beds were very comfortable.
2024-08-15
Die Rühreier sind wirklich nicht gut. Des Weiteren sind sie roh.
2024-08-15
Staff was excellent, meaning incredibly courteous and helpful. Congrats for maintaining such a strong team. Room was great, forward facing the Lake. Happy Hour was tremendous, what a great place to hang, chat, enjoy a cocktail and the amazing views of the Lake. Staff was just plain excellent!
2024-08-15
Un grand merci au monsieur de l’accueil qui parle un français parfait et est d’une gentillesse hors du commun. Son accueil nous a tout de suite fait nous sentir comme à la maison.
2024-08-15
We had a wonderful stay at your hotel and would definitely return back again. Thank you 😊
2024-08-15
Na
2024-08-15
Thank you! We had a great time
2024-08-13
Beautiful hotel clean efficient staff Fantastic buffet breakfast!
2024-08-14
Très bien
2024-08-13
Front desk staff were particularly good, they were always friendly and happy to provide recommendations. Rooftop Bar was also a highlight
2024-08-13
Staff was fabulous
2024-08-13
Very nice stay
2024-08-13
Top les femmes à l’accueil et surtout le monsieur était vraiment d’une gentillesse exceptionnelle un grand merci à eux
2024-08-13
Thank you
2024-08-13
We really enjoyed the hotel - nice facility and great location.
2024-08-12
Lovely hotel. I used to stay here every year when I was a child and now I have returned for the first time in 15 years and this is still an amazing, friendly and clean hotel.
2024-08-12
Très bel hôtel et surtout très propre !! Le personnel est adorable également, et ++ pour le monsieur de la réception qui parle très bien français !! Nous saurons où revenir si nous revenons dans le coin ;)
2024-08-11
A wonderful stay, would highly recommend. Excellent location, wonderful breakfast terrace and roof top bar for cocktails at sunset. Delicious breakfast. Friendly and helpful staff in all areas of the hotel.
2024-08-11
Great staff. Rooms were nicely decorated and clean. The bathroom was a nice size, very clean shower and toilet. We loved the daily aperitivo.
2024-08-12
Everything was v good
2024-08-12
Fueron muy amables y dispuestos a atender todas nuestras consultas o pedidos.
2024-08-11
Reception stuff was very nice and helpful
2024-08-12
.
2024-08-11
the spa area was wonderful as was the rooftop bar.
2024-08-11
The room was super spacious and provided a lot of nice amenities. The spa was also lovely.
2024-08-11
Thank you to all the hotel staff.
2024-08-10
Staff was always helpful!
2024-08-10
My wife and I had a wonderful stay in Bellagio with some good memory from the very charming hotel Du Lac.
2024-08-10
Amazing
2024-08-10
Best hotel stay of our six week trip. Staff were exceptional
2024-08-09
Séjour trés agréable. Nous reviendrons avec grand plaisir
2024-08-09
Fantastic
2024-08-09
Wonderful stay! We thoroughly enjoyed our room and we were so appreciative of the complementary bottle Prosecco they gave us in honor of my birthday.
2024-08-09
Wonderful hotel . Excellent staff, amazing location. Breakfast truly needs to be modified and is not consistent with the atmosphere nor the cost of the hotel . Start with the horrible presentation of the eggs and get some better coffee and go from there.
2024-08-08
Great hotel and great staff
2024-08-09
Staff was helpful Appreciated arranging parking
2024-08-08
We had a wonderful stay at Hotel du Lac! The room was fantastic and the balcony was beautiful. Great location, and the front desk staff were very kind and helpful. We would definitely recommend the hotel to others.
2024-08-08
The bed was sensational. Amazing comfortable and sheets were good condition. The staff particularly the male young man, had an excellent English and was very helpful. Location was perfect The roof top Terrance had the best view in Bellagio over Lario
2024-08-09
Lovely hotel in the perfect location . Maybe only suggestion is that it could have some relaxing chairs in the bar on 5th floor for just reading or taking in the view.
2024-08-08
Nice staff, amazing spa
2024-08-09
Front desk and housekeeping were very helpful and courteous. Loved the rooftop bar. I thought the hotel seemed more of a four star property than 3 star.
2024-08-08
Staff were lovely , polite and chatty . Didn’t think the owner (male not the female) made any effort at all to be friendly . Would have expected a look up from his desk to say hello occasionally!!!! his dog is great though !!!
2024-08-08
Bon rapport qualité/prix
2024-08-09
Sehr gute Lage. Sehr freundliches und zuvorkommendes Personal. Rooftop Bar zum Sonnenuntergang perfekt.
2024-08-08
Loved the hotel and the rooms. The beds were very comfortable, the bathrooms were spacious and very well done. Liked the breakfast in the first floor with a great view of lake Cumo.
2024-08-07
It was an amazing 8 nights! We enjoyed the rooftop, the spa, and Bellagio!
2024-08-07
Beautiful, comfortable, well appointed rooms, far above three star.
2024-08-08
Yours is a wonderful hotel. I expected three star amenities in the room was five star all the way.
2024-08-07
Great staff. We love the place. Right in the center of the action.
2024-08-08
The front reception staff was outstanding. Wonderful visit and location. Great advanced this on dinner recommendations and reservations. Again, location is the best.
2024-08-08
Very nice staff, beautiful sauna, very clean and attractive rooms
2024-08-07
Everything was great.
2024-08-06
cuando llegamos a las 8 de la noche me dieron una llave para abrir un garage. Fue complicado encontrarlo, pero lo realmente malo es que nadie me explicó dónde estaba el interruptor donde había que poner la llave Tuve que volver al hotel, pedí que alguien me abriera, di toda la vuelta nuevamente y así luego de casi una hora logre estacionar
2024-08-06
Beautiful hotel, all the staff were amazing, we can’t wait to stay again
2024-08-06
Was perfect. Best hotel ever
2024-08-06
We really enjoyed our stay at this property and wish we had more time on this trip. We look forward to our next stay with you.
2024-08-06
Tutto ok
2024-08-05
Loved our view of lake
2024-08-05
Was a great stay
2024-08-05
Appreciated the notification that there would be a reception at the top deck.
2024-08-06
Lovely Hotel. But the breakdast can be so much better :) great rooms, good cleaning and amazing staff.
2024-08-04
.
2024-08-04
*
2024-08-05
Il personale della reception è molto gentile e incredibilmente dolce. Enormi elogi per la piscina e l'area spa, è stato un grande vantaggio che fosse inclusivo e di alto livello. Verremo sicuramente di nuovo
2024-08-04
Our stay was absolutely perfect! The spa was so beautiful and relaxing. The bed was comfortable, the terrace was breathtaking, and the staff was amazing!
2024-08-04
Excellent two days, staff very nice and helpful. Rooms perfectly clean both days. View from balcony exceptional.
2024-08-04
We are very pleased to stay at the Hotel Du Lac. What a experience. Thank you all for the service and hospitality.
2024-08-04
Good
2024-08-04
Très agréable séjour.
2024-08-05
.
2024-08-04
Had a very good time, with excellent service, professional and very friendly staff. The room and the view was excellent. Had a lovely time in your SPA. Wouldn't hassitate a second to book with you again 🙂
2024-08-03
Thank you for a lovely stay at the Hotel Du Lac. We were made to feel really welcome and no question was too much to ask. Especially grateful for the help with directions and ideas for places to visit…even more so as Lake Como is so beautiful with so many places to see. We were even offer a breakfast to take with us as we left at six am.. much appreciated Our rooms were beautiful. A special note of thanks has to go to housekeeping…for their endless work Please accept our thanks for a most enjoyable stay We look to visiting again soon Grazie Mille
2024-08-03
Niente da aggiungere
2024-08-03
The air conditioning was better than some places we’ve stayed at in Italy. We appreciated that it wasn’t centrally controlled by the hotel so we could adjust as needed.
2024-08-02
Elogio à funcionária Carolina.
2024-08-01
Everything amazing, thank you!
2024-08-02
One of the nicest Hotels we ever stayed in. Room 2 was beyond expectations. The guys n girls staff on the rooftop terrace were Great and Graziano was the most helpful in making our stay perfect.
2024-08-02
The whole staff was great. Grazziano was amazing! He went above and beyond to accommodate us, and help make our stay a great one. He is an asset to your organization. Sara was also very helpful. We really enjoyed your hotel and our stay in Bellagio.
2024-08-02
Linda la terraza del desayuno
2024-08-01
The best hotel I’ve ever had. Thanks a lot for the birthday present. SPA was an unexpected pleasure. We had a great time there
2024-08-01
What an amazing experience. The staff of this great place is the best. They truly treat you like family and take pride in their hotel. My only regret is we spent only two nights there because we had other places in Italy booked. We will definitely be back and it’s worth the 11 hour flight to visit this beautiful place while staying at a home away from home.
2024-07-31
Thank you for all of your help and advice during and after our stay. We felt very welcome!
2024-08-01
We had a wonderful time. Brunella in the restaurant was especially kind and outstanding. 😊😊
2024-08-01
We loved our stay. Beautiful hotel and terrace . Lovely and helpful and hard working staff and our room was delightful . Clean and wonderful view and lovely decorated
2024-07-31
Very helpful staff!
2024-07-31
We would have to loved to stay longer!!!!! Thank you so much for all your hospitality.
2024-07-30
Clean orderly rooms. Breakfast buffet was good and a perfect location and view
2024-07-30
A
2024-07-30
Beautiful hotel, we will definitely be back! Stunning rooms with the most magical view! Very clean and staff are very friendly and welcoming! Food is delicious in the restaurant - bolognaise!
2024-07-30
The reception staff were super helpful in assisting us with plans due to the suspended rapid ferry service.
2024-07-30
Outstanding hotel. Many thanks for a wonderful stay.
2024-07-30
Lovely balcony and a great room. Friendly staff and wonderful view, a very nice hotel.Loved the furniture and stone stairs.
2024-07-29
Super helpful front desk. Rooms were nice. Bar and bar staff was amazing. Key was a little problematic as we forgot to leave it at reception had it with us one day.
2024-07-29
It would be nice if you could suggest a good place to swim and sunbathing in the area! Hope to see you soon again! Keep up the good work! // Dick Lewander
2024-07-30
The breakfast buffet is by far the best part of the stay. There is so much variety and the taste was amazing. The rooms themselves were also clean and very tidy. I loved having AC in my room.
2024-07-30
Spa magnifique Terrasse du petit déjeuner super
2024-07-29
Everyone was great and the room was beautiful. Not a single complaint. I will be writing a google review. I hope we get to come back soon!
2024-07-30
Thank you for allowing us to check in Early
2024-07-29
Tutto perfetto
2024-07-30
Absolutely amazing stay. Love this hotel and will be back
2024-07-30
Thank you for the beautiful experience<3
2024-07-30
We thoroughly enjoyed staying at your hotel. Your reception staff are very friendly and helpful. It was nice to see happy staff.
2024-07-29
-
2024-07-28
Great service and great facilities
2024-07-29
We had a very nice stay. Thank you and especially for the kindness of the staff!
2024-07-28
Helpful recommendations by front desk staff, very nice waitstaff at rooftop bar, courteous housekeeping service, nice spa area which we were very happy was included in our stay!
2024-07-29
Thank you for amazing stay!
2024-07-27
We had a wonderful stay with you and really appreciated the bottle of fizz to celebrate our honeymoon and the helpfulness of the staff in recommending restaurants and organising transfers from and to the airport.
2024-07-27
Muy bien situado el lugar
2024-07-28
Gorgeous room, newly refurbished with a beautiful balcony and view - great location and very helpful and smiley staff
2024-07-27
Great service all around!
2024-07-28
Very happy with my stay
2024-07-27
Front office staff were excellent. 10/10 great communication. Warm Friendly helpful. Thank you for the complimentary champagne on arrival for our anniversary
2024-07-27
Very helpful and kind
2024-07-26
Friendly helpful staff, delicious breakfast. Beautiful view of the lake from the terrace. Would definitely recommend this hotel.
2024-07-27
Thanks
2024-07-27
Loved the spa!!
2024-07-27
Very helpful with recommendations and transportation
2024-07-27
The staff at the front desk were absolutely amazing from the time we booked to the time we arrived !!! Helped us greatly with parking situation, any questions or suggestions we had and booked our dinner reservations along with patio deck. The rooms were very clean and comfortable … Will definitely return and stay there also excellent location for everything !!!
2024-07-26
Tout était parfait, nous reviendrons !
2024-07-26
My special thanks to Paula Who was very sweet and helpfull when I have some health issues and difficult moments. She es very special and excellent person.
2024-07-26
Staff & reception very helpful at all times. Management very approachable.
2024-07-26
One of the best places we stayed during our trip of Italy … The location is ideal, but most of all the staff from the moment we booked to check in they were there for us !!! They assisted us with all our reservations for dinners along with solving our parking issue due to large vehicle. Our room was great good size and clean. I would definitely next time book a room with balcony and view of the lake !!! Loved the rooftop bar with great view and a must for sunset watching !!!
2024-07-26
Staff was very helpful and courteous.
2024-07-26
No complaints
2024-07-25
.
2024-07-25
Bel établissement très bien placé. Très bon accueil du personnel. Petit déjeuner en terrasse très apprécié. Nous recommandons fortement cet hôtel à bellagio
2024-07-25
Great location fantastic view from the breakfast venue Great access to the ferries Would book this hotel again
2024-07-25
We enjoyed our stay at Hotel Du Lac. Was worried about ferry being right is front but never a problem. All staff were very friendly and helpful! Will definitely recommend to others and looking forward to coming back someday.
2024-07-26
Felicidades
2024-07-25
Spa and massage was fantastic. Loved the apéritivo at the roof bar. Thank you making me feel so welcome. Loved my room and the large terrace. Everyone including your lovely housekeeper was very friendly and helpful. Bravo! That’s not easy to achieve.
2024-07-24
Loved it here, stayed for our honey moon and can’t recommend it enough!
2024-07-25
This hotel was absolutely fantastic. The staff was beyond nice and helpful. It’s in the perfect location, walking distance everything, and directly in front of the ferry. It has a beautiful rooftop. The room was great. We had a balcony view to the lake. Extremely recommended staying here when visiting lake como! 😊
2024-07-24
Excellent suggestions and bookings by the front desk staff. Very kind and very courteous
2024-07-24
Loved meeting Frederico and friends! Felt like hanging out with old friends and family on the terrace. :)
2024-07-23
Faultless service
2024-07-23
Thank you for your very generous celebratory bottle of Spumante. Our room was wonderful and we found the view enchanting. Your rooftop bar is a special gem and we enjoyed both your attentive staff and the stunning view.
2024-07-24
We enjoyed our time at your hotel. Loved the room, service, and amazing view from rooftop bar and breakfast terrace! The sauna room was tranquil and beautiful. We will definitely recommend Hotel Du Lac.
2024-07-24
Spa très agréable, très bon massage. merci je recommande votre hôtel à tous les niveaux
2024-07-23
Nous avons été très bien accueillis, avec courtoisie, gentillesse et en Français 😊. Les massages ont été de très bonne qualité. L'hôtel est très propre et bien entretenu, l'attention aux clients est forte. Le Spa a tout ce qu'on y attend, calme et très agréable. Bravo pour la rénovation et à toute l'équipe pour l'attention.
2024-07-24
Wonderful time thank you so much
2024-07-24
Excellent
2024-07-23
Thanks to desk staff for telling us about the bus service to Como and arranging a takeaway breakfast
2024-07-22
Generally great. Lovely room, staff etc. New parking garage great.
2024-07-23
Wonderful hotel and staff!
2024-07-22
Rooftop
2024-07-22
A great stay in an iconic location
2024-07-23
Once again great accommodations and service
2024-07-22
Great position in Bellagio, very comfortable accomodation and lovely staff.
2024-07-22
Sara was VERY helpful before and during our stay! Bar service was good.
2024-07-23
All as we hoped
2024-07-23
Room cleaning excellent
2024-07-22
Staff very friendly other than at Breakfast. A grets fsmily run hotel and Danny was particuklarly charming and helpful
2024-07-21
Staff were great
2024-07-22
Very nice staff!
2024-07-22
Cleaning crew was fantastic and front desk staff were very helpful.
2024-07-21
Everything was perfect
2024-07-22
A wonderful hotel. With a gorgeous family dog.
2024-07-21
Great stay
2024-07-20
Thank you so much for a beautiful stay
2024-07-19
Très bien dans l'ensemble
2024-07-19
Would stay there again and recommend it to my friends Perfect location
2024-07-19
Absolutely loved our stay and the room upgrade! Can't wait to come back!!!
2024-07-19
waren sehr zufrieden
2024-07-20
Thank you to Dani and the whole team for such a wonderful stay. The buffet breakfast was wonderful, the welcome team at reception always so helpful and the rooms perfectly equipped for our holiday. The sauna was such a beautiful space that was also incredibly clean and well maintained. Overall, a delight to stay! Hope to see you again!
2024-07-19
Beautiful and convenient location, room was clean, front desk staff was friendly and helpful, our family had a wonderful time overall.
2024-07-19
We stayed in room 5 and it was absolutely beautiful. The front of house staff were extremely attentive and helpful. Also the cleaning staff were just so lovely. We loved our stay and will recommend to all of our friends.
2024-07-19
Everything was wonderful. The staff was fantastic.
2024-07-19
We had the absolute best time staying here. Everything was perfect — from the room, to the beautiful rooftop bar and the delightful breakfast. Thank you for the amazing hospitality, we felt like a part of your family! We will stay here whenever we come to Bellagio next and recommend to all of our friends :) You are all the best!
2024-07-19
Very friendly staff, amazing location, excellent recommendations and the rooftop bar is incredible. Would visit again.
2024-07-18
Exceptionnal service and staff made this stay a plus! We are so grateful for all the help and advice which made us create beautiful memories of this place. Will definitely recommend !
2024-07-17
I wrote a 5 star review on both google and TripAdvisor. Graziano at the desk and Brunella in the restaurant and bar were amazing.
2024-07-17
We had a wonderful stay! Excellent service from the staff, accommodations, delicious breakfast, lovely bar staff who provided drinks on the rooftop bar. Thank you to the hotel staff in making our vacation so special.
2024-07-17
Une séjour parfait grâce au personnel
2024-07-17
All staff very friendly and helpful. Nice surprise regarding spa use each day for one hour.
2024-07-18
Thank you to the aperitivo bar staff! They were awesome and made the stay very enjoyable
2024-07-17
Excellent staff and excellent service.
2024-07-17
a very lovely hotel and staff
2024-07-16
Man at front desk was very friendly and helpful. I wish I had gotten his name. He had a grey beard and was so nice.
2024-07-17
Amazing hotel with friendly and knowledgeable staff. Would definitely recommend and can’t wait to stay again.
2024-07-16
Very friendly and helpful staff- a hotel to recommend due to location and staff.
2024-07-16
The front desk staff was very helpful and friendly
2024-07-15
The staff were all extremely attentive and helped us sort out our transfer back to the train station on our last day. We loved our stay at Hotel Du Lac, it was the perfect position and provided the best views.
2024-07-16
The staff was very courteous and friendly
2024-07-15
We loved this hotel and we will be back!
2024-07-15
Staff were excellent and so helpful especially with transport around the lake and also gave us a takeaway breakfast on a morning we had an early start
2024-07-15
All the Hotel staff we had contact with were very helpful. Great place for us to stay for our daughters wedding. I'm sure we will be back
2024-07-16
Forza Inter
2024-07-16
Outstanding!
2024-07-14
Grazie
2024-07-14
El huevo revuelto dle desayuno podria mejorarb
2024-07-15
Merci, très bon accueil et très belle vue ! On a adoré le coucher de soleil sur le rooftop
2024-07-14
The staff was so friendly and helpful! My fiancé and I really appreciate it!
2024-07-14
The staff was great. The bar men at the rooftop bar were friendly and engaging.
2024-07-13
I loved Hotel Du Loc and would highly recommend anyone stay here! I would absolutely stay here again!
2024-07-13
Excellent front desk service. Very nice room. Bar on 5th floor was great.
2024-07-14
Everything was wonderful. Would love to stay here again!
2024-07-14
Félicitations au personé,, professionnel et attentif
2024-07-13
A hotel is built on its staff and everyone at the hotel, particularly the reception desk staff were amazing and so helpful from booking to check out. You are how a hotel should be run. Thank you
2024-07-14
From the moment we checked in to the day we checked out, our stay was absolutely wonderful! The front desk staff was so pleasant and helpful, answering all of our questions throughout our stay. The hotel is charming and so clean. We enjoyed our time at the spa, as well. The room was always made and there was attention to detail each day. The breakfast each morning was incredible and the view, simply amazing! Thank you for a wonderful experience! We cannot wait to return to the Hotel Du Lac!
2024-07-13
None
2024-07-14
Na
2024-07-13
Everything was wonderful! Graziano was THE BEST!! So helpful, informative and made us feel so welcome!
2024-07-13
Very helpful service at reception, organising our transfer to the airport at short notice.
2024-07-13
The staff were incredible. They set up appointments as needed and were available any time we had a question.
2024-07-13
We had a a wonderful stay at Hotel Du Lac. We felt very pampered there. We would stay there again!
2024-07-13
The reception staff were very friendly and helpful with a sense of humour
2024-07-13
We had a great time staying in Hotel du Lac. Right from the start, staff were amazing and could not have been more courteous or helpful. Especially the reception staff and in particular Graziano. You could really tell it’s a family run hotel and their ethos is doing everything they can to enable them to have the best stay in Bellagio. I really appreciated having the tickets booked for Villa Balbianello and vegan yogurt, soya milk and pastries for breakfast. Also being able to have soya milk in the fridge in the room was much appreciated.
2024-07-13
We had an excellent time,lovely helpful staff Thank you all x
2024-07-12
Thank you to all the lovely reception staff we met along the way and for our arrival birthday treat surprise. Really Appreciated it
2024-07-11
Thank-you for a wonderful stay. Exeptional staff service and room cleanliness and comfort. Such a lovely tucked away spa too. Thank you to the male member of staff at reception for allowing us use of the terrace and his friendly service. Sorry didn't take a name, it was the night of the 10th July. Wonderful stay overall.
2024-07-12
Hôtel à conseiller à nos amis
2024-07-12
Hôtel très bien situé. Nous avons passé un très beau séjour.
2024-07-12
fatastic stay; amazing staff - thank you!
2024-07-12
Hotel du Lac in Bellagio is a gem on Lake Como. The stunning lake views, central location, and charming ambiance made our stay unforgettable. The staff were exceptionally welcoming and attentive, ensuring we felt right at home. Highly recommended for a perfect stay in Bellagio!
2024-07-12
hôtel et chambre au top
2024-07-12
Accueil très sympathique du patron
2024-07-12
A wonderful stay in a comfortable environment. The hotels' location was convenient with a great view of Lake Como and easy access to all things in Bellagio including the ferry. The front desk staff was pleasant and very helpful. Would definitely return to Hotel Du Lac
2024-07-11
fantastic front desk staff helped us with everything from ferry schedules to getting the football match on TV. they treated us so kindly and respectfully - thank you for a marvelous stay
2024-07-10
Personnel très gentil et l’apéritif au roof top est vraiment très agréable ainsi que la terrasse pour les petits déjeuners
2024-07-11
Wonderful hotel, location and staff.
2024-07-11
We had a great time at your hotel!
2024-07-11
Thanks!
2024-07-10
Wonderful stay with the best staff
2024-07-09
Perfect hotel in the central
2024-07-09
Great hotel and wonderful staff
2024-07-09
The hotel stay was superb. Excellent location and view, very nice rooms and staff.
2024-07-09
Wonderful stay!!
2024-07-10
Exceeded expectations. Travelling from Canada through Europe. You’ve been our favourite place on all our stops so far. Beautiful town, people, hotel, and staff. Every single staff member acknowledges us every time we walked passed. You’re a class hotel and would highly recommend. We will come back for sure!
2024-07-09
Spectacular location. The spa was lovely. The rooftop was delightful.
2024-07-10
A fantastic place to stay. No complaints from me. If I ever go back I would stay here again.
2024-07-10
Great staff, friendly and respectful. Amazing food at restaurant.
2024-07-08
Your staff went above and beyond to assist us with information and reservations. Room was extremely clean and housekeeping did a wonderful job each day.
2024-07-08
The font desk staff was amazing and incredibly helpful. They helped book a car service last minute
2024-07-08
Lovely Hotel not sure why it’s only a 3 star hotel. Definitely as good as all the 4 star hotels I’ve stayed in in Europe.
2024-07-08
A big thank you to the front desk who assisted us today when we needed a car service to get to our next destination!
2024-07-08
We had a wonderful stay at Hotel du Lac. The entire staff is just great - Graziano and everyone else was extremely helpful, always friendly and good humored. Everything about our stay was just perfect. Thank you, Hotel du Lac. Sid Kaplan and Nan Lower
2024-07-09
Thanks for a pleasant stay
2024-07-09
Perfect location with amazing views.
2024-07-09
None
2024-07-09
We loved our stay at Hotel du Lac with our room facing the lake, the friendly and helpful staff, and the morning breakfast buffet. We wish that every hotel was this beautiful with such great professionals!
2024-07-09
The hotel was spotless. Every member of staff that I interacted with was so helpful, polite and friendly. Reception was extremely helpful, again, every member of staff on reception were friendly and never too busy to help. I have stayed at many hotels over the past 20 years and the Hotel Du Lac Bellagio is one of the best.
2024-07-09
Amazing hotel and staff. Cannot wait to come back!
2024-07-07
Our entire stay was lovely. Especially kind were the front desk personnel, with reservation, check-in and check-out.
2024-07-08
Great place, great terrace and spa options, great location. nice family feel
2024-07-08
Fantastic location Very clean and friendly staff
2024-07-07
Excellent hotel and staff. The communication and service was exceptional and the rooms were very nice.
2024-07-08
Great people and hotel! Thank you
2024-07-08
The hotel is absolutely beautiful and I loved my balcony room The cleaning lady was so good and attentive. The massage was also very good
2024-07-06
My husband and I had a wonderful time in Lake Como, made even more special by the food,cleanliness, facilities and especially the staff at Hotel Du Lac, Ballagio. The staff on reception were extremely pleasant, friendly,helpful and knowledgeable, giving us advice on things to do and how to get to the places we wanted to visit. The restaurant and bar staff were equally as good, it was so nice to go down to a delicious breakfast each morning and be greeted by smiley, friendly faces and enjoy the first meal of the day with a lake view. The roof terrace again had spectacular views and the bar staff went out of their way to make sure we were comfortably seated and again were really friendly and pleasant, drinks were always served with a smile. We would have no hesitation in returning to this wonderful hotel in a wonderful setting overlooking the lake.
2024-07-07
We very much enjoyed our stay. The hotel was in a very convenient position especially for the ferries. The staff were extremely friendly and helpful.
2024-07-06
Very pleasant experience. Thank you so much for the bottle of sparkling wine, it was a nice refreshing surprise for our anniversary. All the helpful emails and quick responses was all appreciated. Special thanks to Sara!
2024-07-06
Staff were amazing !
2024-07-07
Wonderful location and very friendly staff, we could not have asked for a better stay.
2024-07-07
Everything was good, thanks. The staff were all very friendly and helpful and we were able to enjoy our stay more as a result.
2024-07-07
Front desk was great
2024-07-06
Thank you for a wonderful stay. Location was perfect, rooms were nice. Everyone at the front desk was super helpful and made the stay feel like 'home'.
2024-07-05
We were very pleased with everything about the hotel. The staff, the accommodations and the amenities were excellent. Will highly recommend the hotel to anyone who tells us they are coming to Lake Como.
2024-07-05
Everything was wonderful! Loved the spa and rooftop!
2024-07-06
Excellent hotel
2024-07-05
Nice stay
2024-07-06
Kind and friendly and helpful staff
2024-07-07
Exceptional service; appreciate the friendly and helpful staff members at the reception
2024-07-05
All was great except for the wifi lost connection at times when sitting on our balcony.
2024-07-04
We loved the Hotel du Lac and plan to return for a longer stay next time.
2024-07-05
All staff were exceptionally friendly & helpful which made our stay more enjoyable.
2024-07-04
Special shoutout to Mr Graziano Gandola for all his help. Thank you!
2024-07-05
Had a very good stay and my complements for the excellent service (particularly, Mr Gondola)!
2024-07-04
Excellent stay
2024-07-03
The staff and concierge especially went out of their way and our time in the spa was very memorable.
2024-07-04
Such a BEAUTIFUL hotel and the team working there were beyond pleasant, courteous and helpful! The location right off the dock was perfect for day trips and local shopping. Thank you for a great experience!
2024-07-04
Compliments to all staff on reception; they are brilliant.
2024-07-04
Thanks to staff for their help booking restaurants etc. also housekeeping for fetching us hair conditioner
2024-07-04
Loved our stay. Beautiful view and accommodations were wonderful.
2024-07-04
All of the folks at the front desk were amazing and helpful in every way. Loved our stay (2cnd time and we will be back).
2024-07-02
Not much help when we struggled with luggage. Staff in breakfast room made themselves scarce & didn't clear used plates. Front desk staff were exceptional - all of them.
2024-07-03
Thank you
2024-07-03
Siamo stati accolti molto bene dal signor Graciano.
2024-07-02
Thank you so much for the room upgrade, we had a great stay!
2024-07-03
Amazing service from all the staff. Made our trip very memorable
2024-07-02
Thank you for making making dinner recommendations and reservations for us. Also recommendations for the beach. My daughter said swimming at the beach in Lake Como was one of the highlights of her trip,
2024-07-02
Everything was excellent! Thank you so much for your hospitality!
2024-07-02
We had a great stay at your beautiful hotel. Our balcony room was perfect!
2024-07-02
Nice staff
2024-07-02
We had a wonderful stay and will recommend your hotel highly.
2024-07-02
Amazing time staying here! Would definitely recommend
2024-07-01
very nice hotel and good location.
2024-06-30
Complimenti al personale delle reception per gentilezza ed efficenza
2024-06-29
Had an awesome week there and seriously can not recommend it enough. Unbelievable staff the friendliest I’ve ever come across. Will 100% recommend
2024-06-30
Loved the rooftop bar, lovely staff there. Beds were so comfortable. View from breakfast room was gorgeous
2024-06-29
Everything was Fantastic - from the front desk Check In, Services and Amazing View! Breakfast needs better Cappuccino/Espresso Machine and quality! Improve layout more Fresh Food. My husband may have gotten Very Sick from Breakfast … Otherwise, 5 ***** & we had a Wonderful Stay! Thank you
2024-06-30
Ottima stanza, SPA e colazione vista lago
2024-06-30
.
2024-06-30
Thank you so much to the concierge who was so polite and keeps us with a tag on my husbands jacket.
2024-06-29
Spa was added bonus for our stay! Location was excellent! Lake Como is beautiful!
2024-06-30
Very helpful and pleasant staff. Superior room was not that good
2024-06-29
Courteous and friendly staff Loved the boutique intimacy of the Hotel and rooftop evening drinks Perfect location and so enjoyed our stay
2024-06-28
wonderful stay! great staff
2024-06-28
Beautiful hotel in a nice location, friendly staff. The bar on top terrace was very nice but pricey.
2024-06-29
Thank you to all the staff at Hotel Du Lac who made our short stay very pleasant. Everyone from concierge to service staff were extremely polite and friendly. Our room was clean and bright with a lovely partial view of the lake, better than we had thought from the pictures online so we were pleasantly surprised. Overall, we would definitely recommend the hotel to others and come back again.
2024-06-28
Location was excellent. The spa was a wonderful experience
2024-06-29
Lovely location, great rooms, lovely spa
2024-06-29
Luna at the front desk checked us in and showed us to our room. She was very helpful answering questions and was later our hostess for drinks on the beautiful patio where we enjoyed the amazing sunset. Thanks so much! We'll definitely be back!
2024-06-29
Room was nice, stay was nice. Luna was helpful from front desk and check in and serving drinks.
2024-06-28
Grazie mile! We had a wonderful stay!
2024-06-29
All staff and facilities were perfect
2024-06-27
The spa was an incredible special addition to our stay! We needed a little down time and it was just perfect , beautiful and so clean! The staff was amazing! The short walk from the ferry was extra awesome! The room and the roof top bar were very amazing! We loved our stay at Hotel Du Lac! And we will come back !
2024-06-28
An amazing spot! I went with friends to the rooftop bar for some spritzes. A great view withe exceptional service.
2024-06-27
We enjoyed our stay at Hotel Du Lac very much. The room with the balcony was fantastic! All the staff were friendly, polite and professional. Many thanks to all the staff.
2024-06-28
Excellent breakfast. Hotel is a great location.
2024-06-28
outstanding hotel, very affordable in hear of Milan great staff!
2024-06-28
Lovely!
2024-06-28
Amazing staff friendly and helpful. Very clean hotel
2024-06-26
How lovely to have a full size bottle of body lotion, I used it twice daily after my showers, still plenty left in the bottle. Also liquid soap is much preferred to silly little soap bars. As returning guests we really appreciate the complimentary Prosecco left in our room.
2024-06-26
Great stay. Staff is wonderful. Just wish there were more sunshine!
2024-06-27
Loved the hotel, great location...quiet but close to everything.
2024-06-26
Lovely experience.
2024-06-27
Un service plus attentif au petit déjeuner et de vraies confitures seraient nettement plus dignes du niveau de ce bel hôtel
2024-06-25
All very good and we enjoyed our stay greatly
2024-06-26
Delightful stay. Would recommend.
2024-06-25
It would help to have a correct bus schedule. We were given the wrong bus information and almost missed our train from Como to Milan.
2024-06-26
Reception staff very friendly and helpfull
2024-06-25
Complimenti
2024-06-26
.
2024-06-25
Brilliant staff, lovely stay. Thank you.
2024-06-25
This hotel was INCREDIBLE and the staff was AMAZING!!! However the reason we marked negative on some of the staff was the older female bartend was AWFUL! If I didn’t meet her, this would be a 10/10 review for everything. (Still would be a 9/10 review, even with the awful bartender… however her attitude reflects very poorly on the AMAZING hotel) but our two interactions with her were some of the worst customer service I have ever seen displayed. If you hate your job, quit. Other than that, this was one of my favorite hotels and favorite places in the entire world. I also should note the other 5-6 employee interactions we had were TOP notch and incredible. Overall, I think you guys have terrific employees with one bad apple. As I small business owner myself, I would want to know if a single employee was lowing my brand standards.
2024-06-25
Staff is very helpful and beds are super comfy!!!Location is incredible; center of town and directly across from ferry ticket office. Just lovely all the way❤️
2024-06-26
very nice
2024-06-26
.
2024-06-25
We loved our room #2 with the larger balcony. The room is very nice and the bedding is very comfortable. The staff were excellent and very accommodating. Everything about our stay here was beyond our expectations. The spa with the jacuzzi and steam room was so nice to go to after a long day of walking. I would definitely stay at the Hotel Du Lac again!
2024-06-25
Beautiful rooms & the most wonderful helpful staff!
2024-06-24
it was a very pleasant trip for all my family sincerely
2024-06-24
My wife and I had an amazing stay! we really enjoyed our balcony and the room was cozy when we were looking for a little down time. Breakfast was always delicious, and a great start to our day!
2024-06-24
Excellent hotel, very happy
2024-06-24
Grazie mille
2024-06-23
-
2024-06-23
Beautiful hotel and great service - except for the restaurant. Thank you and we would come again
2024-06-24
We always enjoy our stays at the DuLac and look forward to our next stays
2024-06-23
Wonderful stay. You provided me a great birthday! Can’t wait to return!
2024-06-22
-
2024-06-23
Front desk esp. Helpful, even helped with navigating a toll website!
2024-06-22
A lovely hotel with welcoming staff
2024-06-22
Manager was very nice as well as as the staff
2024-06-23
Great location. Helpful staff. Thanks for a great stay.
2024-06-23
Great location and facilities .
2024-06-23
Staff was very friendly and helpful.
2024-06-22
The staff in the restaurants and bar were excellent and very friendly. The cleaning team did an amazing job and the room was always well prepared and spotless.
2024-06-22
Thank you for the nice bottle of wine that was waiting for us
2024-06-21
The reception staff were friendly, welcoming and very helpful! The gentleman who checked us in and out - I’m sorry I don’t remember his name - was just so warm and welcoming! Thank you.
2024-06-22
Wir finden alles im Hotel Bellagio wunderbar. Im Hotel Du Lac waren wir mehrfach auf der Dachterrasse. Das Personal dort ist super!! Einzig beim Restaurant unten waren wir ein wenig enttäuscht. Das Personal war sehr unterschiedlich motiviert, es haben nicht alle gesprochen beim Servieren und es hat am Anfang sehr öange gedauert, bis wir Menükarten bekommen haben. Das Tartar war sehr gut, die warmen Speisen leider nur durchschnittlich. Es fehlte an Geschmack und es war nicht schön angerichtet.
2024-06-22
Bit of a confusion between 1st floor restaurant/ roof bar and downstairs street restaurant. We were half board and we got a little tired of the street restaurant menu. Only allowed to eat upstairs when the weather was poor, we felt a bit like second class resident's. Would have been happy to pay extra for a wider choice on the menu from upstairs. Lovely staff throughout the hotel.
2024-06-21
Really enjoyed my stay would have liked to have stayed longer. Our room was bright and clean. Had all we needed.
2024-06-20
We would particularly like to note the helpfulness and friendliness of the gentleman who was on the front desk every day except the day we left (20th June) as we were unable to thank him personally. Also the lovely barman who delivered our drinks across the wall to our room (number 60) on our first night as we did not realise we needed to book a table.
2024-06-21
Quite the nicest hotel we have stayed in in our trips to Italy. To say you only have three stars is doing yourselves an injustice 4 days was just not long enough Bravissimo!!!
2024-06-20
Bravo
2024-06-20
Staff were wonderful We were om top floor so the noise form the roof bar was excessive late day making it impossible to relax or work. The noise and partying scene in the evening was loud and unpleasant making it difficult to relax or enjoy our balcony. The food on breakfast buffet was the worst we had in our 3 week stay. The coffee was awful and tasted burnt. Coffee machine very slow so long lines for terrible coffee.
2024-06-19
Excellent hotel, personel Gentil et serviable, Tres bon emplacement
2024-06-20
RAS sauf peut être plus de personnels a parle le français
2024-06-19
Thank you for your hospitality-we had a great visit.
2024-06-20
Overall nice hotel, great location, helpful staff - really enjoyed our stay!
2024-06-20
N/A
2024-06-19
Extremely helpful and polite staff. The room was always cleaned very well. Nice touch to have our sauna towels sent to our room just before we went to the sauna. We are also happy that you called us and asked if we wanted our room cleaned while we were in the sauna.
2024-06-20
Ringraziando consigliamo il soggiorno presso il vostro. Hotel, siamo stati accolti in famiglia .
2024-06-19
The gentleman at reception that assisted us to dry our clothes was amazing. Great service!!!
2024-06-19
Really enjoyed our stay. Our room was spacious and comfortable. The staff were super helpful
2024-06-18
Was treated like a vip from start to finish. One of the best hotels we have ever stayed and the room and view was amazing Thank you for making the stay so special
2024-06-18
Allt var bra, fint rum med viss utsikt över sjön. Underbar takterass.
2024-06-19
Manager and front desk impeccable Room great Your women at breakfast are great Your meal mangers and senior men are rude Incompetent and nasty. Ask them for something and they say ask the server Fill a glass to put some extra water in a bottle that I was taking away and they stated I could t do that Rude men who have no training on what luxury service means. The younger guys are fine. They ruin the feeling of excellence for the guests Fire them or rain them what luxury hotels provide Read the book by the ceo of ritz Carlton about service in luxury hospitality. The hotel is great.
2024-06-18
The servers in the breakfast room were not friendly or welcoming but the rest of our experience was wonderful and we would stay there again
2024-06-17
Everything was wonderful. Sara, Danielle, Luccu and Jane were all so nice and helpful. we had a great time and will be back.
2024-06-18
We have stayed here several times now and have enjoyed all our stays!! We enjoyed the use of the spa this time and will look forward to booking a massage next time. The staff have been wonderful to work with and very helpful.
2024-06-18
Great front desk
2024-06-18
Front desk staff was great
2024-06-17
Impecable todo. Nos atendió la divina de Luna, una genial. Gracias Luna
2024-06-16
Everything was perfect. Our room overlooking the lac with the balcony was wonderful. I could have stayed there all day watching the world go by. All the staff were friendly and courteous. Thank you for your kind gesture for my husband’s birthday, it was very much appreciated. We wish we could have stayed longer.
2024-06-17
Luna mejor atención no nos pudo brindar, excelente todo!!!!
2024-06-17
We have never been more satisfied with hotel accommodation than our time at Hotel Du Lac. From the wonderful welcome and care given by Dani and staff to the spacious, modern rooms and stunning views from the rooftop bar and breakfast terrace. Set in the most perfect location overlooking stunning Lake Como. To have the use of the wellness spa was also very special. We will definitely be back! Thank you! :)
2024-06-16
Excellent ! Nous avons tout adoré dans notre séjour, nous reviendrons. Mention spéciale pour le spa absolument magnifique et l’hygiène impeccable !
2024-06-16
We had an incredible stay and the staff was great. Very friendly and helpful. We loved our time in the spa as well! Thank you!
2024-06-17
Staff were uniformly friendly and very helpful. Setting on the lakeside is superb, and being able to sit outside with a drink and watch the world going by is lovely! Getting a takeway breakfast when we left very early on our final day, was an unexpected bonus
2024-06-18
Very comfortable & central
2024-06-16
Tout était ok
2024-06-16
Everything was wonderful! Rooftop bar was fantastic! Thank you for accommodating us when we didn’t know we needed a reservation.
2024-06-16
Spent my birthday here at your hotel and so grateful for such a warm welcome with champagne 🍾 and a complimentary spa visit Me and my best friend loved it so much. Thank you for making it very special for my 40th.
2024-06-16
.
2024-06-15
A
2024-06-15
Everything was fantastic!One of the best hotels!!!!
2024-06-14
Graziano is amazing. We love him. He always takes great care for us. We can tell that he enjoys his job and he does it so well. he is a good man who treats all of his guests like they are family
2024-06-15
We had a great time.
2024-06-15
We had a wonderful few days at Hotel Du Lac. The service was exceptional and the meals were superb. We hope to return again to enjoy your superior hospitality.
2024-06-14
We loved staying hear! Everything was perfect! We particularly enjoyed the breakfast, rooftop patio, and the spa!
2024-06-15
Excellent stay, lovely hotel and staff, ideal location.
2024-06-15
Excellent hotel, ideal location, friendly staff
2024-06-14
El Hotel du Lac cumplió nuestras expectativas. Por equivocación complete previamente un cuestionario pensando que era un hotel donde había pernoctado días antes, e informe equivocadamente. Pido Disculpas . Gracias, Gabriel Taraciuk
2024-06-15
q
2024-06-14
The stay was hreat.
2024-06-15
You have a wonderful hotel & staff! We always enjoy our stay with you & hope to come back again! We always love talking with Graziano & Danieli! The rooftop bar is great & breakfast selection is wonderful! Thank you for a wonderful stay! ❤️
2024-06-15
Wonderful hotel Great shower & spa
2024-06-14
Hotel staff are outstanding. Our room was super nice. Our 4th stay at your hotel. We will return
2024-06-15
Carolina was very kind during all our stay and gave us several hotel information that made our experience even better.
2024-06-15
Lo mejor el desayuno con vista al lago
2024-06-15
Staff on reception excellent
2024-06-14
Everything was great.
2024-06-13
The staff were polite and considerate. The breakfast was wonderful, and the entire stay was exceptional.
2024-06-14
This is a great place! We are coming here for the last 7 years. Except 2023, when we tried to book the hotel was already fully booked for the dates we had available. Can only recommend this family run business. It is a great place, right by the docking area.
2024-06-14
To the Leoni Family and all staff our sincere thank you for the wonderful stay at Hotel Du Lac! Our congratulations for the beautiful and tasteful renovations you did. Our room was very nicely appointed. Service, cleanliness, food were excellent. You made us feel at home! We are looking forward very much to our next stay with you! Thank you!
2024-06-14
Good
2024-06-14
An amazing time at Hotel Du Lac. Great position, friendly staff, clean hotel. Very much enjoyed our stay here. Thanks for making my husband’s 60th birthday so special! 🍾🥂
2024-06-14
Ho tutto l'aiuto, hotel pulito, cibo abbondante e delizioso, sceglierò questo hotel la prossima volta. Grazie.
2024-06-14
Très belle terrasse et bel endroit pour se détendre dans les bains
2024-06-12
We were very pleased with our first room because it was well appointed and had everything one could need. The second room was too small for two people, there weren’t any robes for the spa and no hooks or place in the bathroom to put things
2024-06-12
Muy recomendable
2024-06-12
Thanks to the reception staff for all their help and kindness. Five stars!!
2024-06-12
Very helpful and friendly staff
2024-06-12
This was our first time to Italy and your hotel elevated our experience. Upon arrival we were greeted with very friendly staff. We stayed in room 5 and it was absolutely breath taking. We couldnt have asked for anything better!
2024-06-13
Probably the most perfect location with gorgeous views! Staff was amazing and very accommodating!
2024-06-12
The front desk staff was very helpful!
2024-06-12
Great hotel - we stayed in triple room and it was so lovely. Would definitely stay again. Spa available and top deck for views and drinks - great hotel!
2024-06-12
Very nice place and we are coming back
2024-06-12
Merci
2024-06-11
Hotel du Lac is a very special property with an amazing staff. Wonderful rooms and amazing views.
2024-06-11
Superbe moment !!!
2024-06-11
All great Great location.
2024-06-10
Très bon séjour parmi vous merci beaucoup!
2024-06-11
All staff was wonderful but especially Sara. She was extremely helpful every time we needed her.
2024-06-10
What a magical time we had at Hotel Du Lac. Not only was the location in Bellagio perfect, but when we walked into the hotel, we were transported back to an Old World Charm like no other. We were thrilled with the cleanliness of our rooms and the kindness of the front desk staff. Thank you for an unforgettable trip. We hope to come back soon!
2024-06-10
The staff on reception were very friendly and helpful. They were always ready to assist. The breakfast was very nice with a wide choice. Overall, it was great and we would have thought it was a 4 star hotel rather than 3.
2024-06-11
All staff were friendly and helpful
2024-06-09
reception service is excellent, thank you
2024-06-10
Great stay, wonderful Hotel and staff.
2024-06-09
We had a lovely stay and our room with the view of the lake was fabulous
2024-06-10
Loved our stay here! Every staff member was so helpful! Will definitely reccomend and may even come back!
2024-06-10
Everyone and everything was absolutely beautiful. We had the most wonderful stay for our honeymoon and we are so happy that we booked hotel du lac. We can’t wait to come back in the future!
2024-06-10
Thank you very much for the gift of wine for our anniversary
2024-06-09
Спасибо 👌👍👍👍👌
2024-06-10
The service from reception staff was particularly impressive. Roof top bar was also very pleasant, and the setting of the restaurant for breakfast was great!
2024-06-10
We had a really nice stay. The staff were fantastic and helpful with how to get ferries, checking in and out and looking after us. The first floor breakfast area with views across the lake and the rooftop bar were both amazing. All in all we were really happy with our stay.
2024-06-09
Good
2024-06-08
Really made our honeymoon special. Thank you!
2024-06-09
Room #16 was fantastic. Staff was great.
2024-06-09
Thank you for a wonderful stay, we were made to feel very welcome. It was so lovely to receive such a personal touch acknowledging our 30th wedding anniversary. A beautiful hotel with lovely facilities made particularly special by the friendly staff and the Leoni family. Would highly recommend and look forward to returning.
2024-06-08
N/A
2024-06-09
.
2024-06-09
Merveilleux hôtel, très propre, bien situé ! Le personnel est juste top et très agréable.
2024-06-08
Nice hotel, convenient. Room was spacious and nicely appointed. Loved roof top bar!
2024-06-08
Thank you for a wonderful stay !
2024-06-07
Loved everything about my stay. My main interactions were with reception staff and roof top staff - everyone was so welcoming and helpful, particularly as I was travelling by myself.
2024-06-08
Thank you. Very pleasant stay.
2024-06-08
We had a wonderful stay at your hotel. We hope to visit again.
2024-06-07
The Aperitivo time and rooftop is amazing. Staff very friendly and attentive. I did feel that the owner only greeted and spoke to the European guests for the most part. We were there for 4 nights and not once did he interact. Otherwise we enjoyed it
2024-06-08
Very clean and welcoming, staff very friendly and helpful.
2024-06-08
I did like the food
2024-06-06
Thank you to the whole hotel for our wonderful stay. Everything was perfect.
2024-06-07
Merci pour votre accueil chaleureux et la qualité de votre écoute sur nombre de sujets
2024-06-06
Entire stuff
2024-06-06
Thank you
2024-06-06
Thanks for GF choices for breakfast
2024-06-05
Excellent stay! Clean & beautifully-appointed room. Incredible massage as well. Our only recommendation is better pillows that have more support. Our bed was very comfortable though! Thank you again!
2024-06-06
All the staff are to be commended, always helpful!
2024-06-06
Magnificent room and breakfast. Absolutely loved our time at Hotel Du Lac Bellagio
2024-06-06
Perfect in every way. And close to ferry. Will definitely recommend.
2024-06-06
We had a great stay. Central to everything. The spa was amazing and a great way to complete our stay.
2024-06-05
The rooms would benefit from including face clothes in addition to the towels provided.
2024-06-05
We love Hotel Dulac. Have stayed there for many years. It just keeps getting better. The whole staff is wonderful, including Graciano. We really do love him. Hopeful we can get there again. Bellagio is so very beautiful Mel & Patty Ratto Stockton, Ca
2024-06-04
The Hotel Du Lac is exceptional! We booked a beautiful room overlooking the water and enjoyed sitting on the terrace. The guest room was fresh and recently renovated. Additionally, the owners and staff are very hospitable and made us feel very special. We highly recommend this hotel.
2024-06-05
Had a really lovely stay for first time at Bellagio and Lake Como - look forward to coming back next year
2024-06-05
Very nice staying. I will recommend Antonella. Excellent attention
2024-06-03
We enjoyed our stay and look forward to coming back. The staff were very helpful. Thank you.
2024-06-03
Wonderful staff
2024-06-04
Very nice stay
2024-06-04
Stay at at Hotel du Lac was excellent - especially the soundproofing.
2024-06-03
👍
2024-06-04
Fantastic staff. We loved our stay at the hotel du lac. The roof top bar was a real highlight too.
2024-06-04
All went very well. Location and service great.
2024-06-04
Una struttura meravigliosa! Una terrazza con un panorama unico! Grande professionalità del personale della Reception!
2024-06-04
Thoroughly enjoyed our stay. Air con and wifi were great, beds comfy, bathroom big with good water pressure, rooms spacious and super quiet - perfect. Reception staff were amazing - helping us get back to Milan in a much quicker and less expensive way than our travel agent suggested. Went to Varenna instead of Como for train - much better idea. We hired the pushbikes and rode around Como and to Lezzeno - fabulous day. All staff very helpful, friendly and professional. Thanks to all for a wonderful stay 🙏❤️
2024-06-04
Breakfast was nice.
2024-06-02
Wonderful stay Professional staff
2024-06-03
N/A
2024-06-03
Graciano and his entire staff are great. Five star by my decision. I can’t thank them for enough for all their help. Can’t wait to come back. See you next year.
2024-06-02
N/A
2024-06-03
n/a
2024-06-03
Best hotel experience on our trip to Italy! Highly recommend!!
Excellent
Reception
Camere
Aree comuni e servizi
Colazione e servizi di ristorazione
2025-06-01
Love it