Hotel Palazzo del Garda & Spa

2025-07-13

Staff were faultless, very friendly and professional.

2025-07-12

What a hidden gem! We absolutely loved our stay so much so that we are already discussing a return visit! Perfect little hotel in beautiful surroundings...after a 2 week cruise it was the ideal chill out....thank you...oh the omelettes were amazing!

2025-07-12

All staff were professional and very friendly! Always happy to help.

2025-07-10

Thank you for the nice stay at your hotel and it smells well. :)

2025-07-07

It was our second time visiting this hotel, and we really like it here. We will definitely come back!!

2025-07-06

Molto gentili

2025-07-04

Nicola the bar steward was excellent. All staff courteous and professional.

2025-07-03

I have been coming to your facility for the past week weeks, on business normally staying on a Monday and Tuesday night. I have always found the hotel incredibly welcoming. A great place to stay.

2025-07-01

Grazie di tutto e della disponbibilità e professionalità mostrata. A presto. Lucio Cillis

2025-06-30

complimenti alla professionalità dello staff della struttura, in particolare il personale di sala e complimenti per come avete gestito il check in e averci accolto in piscina mentre la camera veniva sistemata.

2025-06-27

We really enjoyed our stay. Staff were all pleasant and very helpful. Breakfast was particularly well run.

2025-06-26

Wonderful stay in a very nice place.

2025-06-27

Very enjoyable stay staff excellent

2025-06-24

Lovely place, lovely stay!!

2025-06-24

Thank you again for the great holiday at Palazzo del Garda with the best staff Marika, Jessica and Nicola (best barman in Desenzano!) See you next year :-) Marika and David

2025-06-23

We had 4 amazing days with a private pool on the roof top terrass.

2025-06-21

correct services and always availeble to help

2025-06-22

Compliments and Thank you to the management and staff in every department.

2025-06-17

Very friendly and helpful staff

2025-06-17

Complimenti, avete un ottimo team

2025-06-15

Loved it

2025-06-13

Excellent service and stay at the Palazzo hotel. Thoroughly enjoyed our stay.

2025-06-12

We stayed in room 110 between 5-11 June 25. My partner and I had a wonderful stay, which was all down to the staff. Every member of the front office team were very welcoming and accommodating. The team answered all of my partners questions and were extremely polite. I too found found them to be exceptional. The bar staff were absolutely brilliant, very warm and accommodating. What interactions we had with the cleaning team, was again top notch. Very polite and warm and I apologise, I did not leave a tip as I could not locate the cashpoint to draw some money out. I only had breakfast once, but again, the staff were top notch. Having previously worked in the hospitality industry, I can honestly say your team are excellent and a huge asset to the hotel.

2025-06-12

Everybody was really politely.

2025-06-12

My friend and I would like to say we had a wonderful stay at your hotel, staff were polite, welcoming and very friendly. The hotel was clean and interior was lovely

2025-06-07

Hotel confortevole, personale gentilissimo! Grazieeeee

2025-06-04

I want to say a huge thank you to Khalaf who worked on reception/bar area in the late evenings. He is the reason I would return to the hotel again. The kindest gentleman who had a wealth of knowledge. Khalaf made our trip a great success as he gave us lots of recommendations, all of which were thoroughly enjoyed by our whole group. I would be most grateful if our comments can be shared with Khalaf as he is a credit to your hotel and deserves the recognition. It was so lovely to meet him and his character & conversation were a highlight of our holiday. We all hope to meet you again one day Khalaf, with love from your Scottish friends.

2025-06-04

Khalaf was the one of the best staff members in the hotel. He was very attentive and kind and couldn’t be more helpful for all the guests. He is an asset to the hotel and you should all be very proud of him. We would stay up late at nights just to chat to him, even when we were up early for runs he was always available to chat and serve morning coffee! We would visit again mainly because of Khalaf. All other staff were very lovely. The only downfall which could not be helped was the bugs.

2025-06-03

Un elogio alla signora della reception professionale e corretta

2025-06-01

Very friendly and helpful staff overall but particularly Madeleine and Nicolas.

2025-05-31

Struttura assolutamente confortevole , personale veramente gentile ed accogliente , viaggio molto ed è difficile trovare cortesia e professionalità , il giusto distacco di tutto il personale accompagnato anche alla capi cura di relazionarsi quando il cliente lo richiede . Due chiacchiere mentre si procede con la burocrazia risultano molto gradite , complimenti a tutto lo staff . Torneremo sicuramente

2025-05-31

Staff were super friendly and amenable. Really helpful when asking about a later check out. Room was perfect and the view was stunning. We loved staying and hope to come back next year

2025-05-31

Great job, take care !

2025-05-31

Thank you the team made us feel very welcome. We were grateful that we were allowed breakfast a little earlier than the 7:30am start to help us get to the airport on time.

2025-05-31

Fantastiskt fin support 👍

2025-05-28

A huge thank you to all the staff for their friendly welcome and for being so helpful with all our questions etc. All the staff were approachable and keen to make our stay 5* A special mention to Madeleine and also the night reception gentleman (sorry we didn’t get his name). They were particularly helpful

2025-05-26

Complimenti davvero a tutti, torneremo sicuramente.

2025-05-24

Nous avons apprécier l’accueil, la gentillesse du personnel

2025-05-24

Thank you to all the staff who have made our stay comfortable and enjoyable. Nothing is too much trouble. Reception staff are all amazing

2025-05-20

Thank you to your lovely staff.

2025-05-19

Your employees are absolutely amazing. The lady at the front desk (unfortunately I didn't get her name), was beyond and above helpful. We loved the fresh juice idea.

2025-05-19

Service was first class from start to finish. Staff couldn’t have been more helpful. Lovely hotel and great location. I would definitely go there again.

2025-05-17

Really lovely hotel and friendly staff. Very helpful. Thanks with your help with a taxi to the station.

2025-05-14

We couldn't fault any of the staff at all. Welcoming, professional, attentive and very efficient.

2025-05-13

We wish to thank all your staff who went out of their way to help us during our stay by offering advice and suggestions that made it a very pleasant holiday. We also want to mention the night receptionist who always welcomed us back with a pleasant smile and showed us great courtesy.

2025-05-03

Molto gradite le ciotole e i telini per i nostri cagnolini che abbiamo trovato in camera all'arrivo.

2025-05-03

Vorrei ringraziare il personale all'accoglienza molto gentile e professionale. Struttura molto bella e organizzata, ci siamo rilassati e trovati benissimo. Torneremo sicuramente.

2025-05-03

Grazie per la piacevole accoglienza e l'estrema gentilezza del personale alla reception e al bar.

2025-05-03

Personale gentilissimo e disponibile

2025-05-01

The staff was very nice and accommodating. The Hotel with the Spa is phenomenal.

2025-04-28

Locali ben tenuti e molto puliti, staff professionale e molto simpatico

2025-04-27

Il rapporto qualità prezzo è stato elevato! Grazie a tutti, ottima struttura a un prezzo contenuto.

2025-04-28

Ottima struttura, pulizia e servizi di qualità.

2025-04-26

Bellissimo il pacchetto che proponete a 10 euro con la possibilità di upgrade di camera, aperitivo e check out alle 12.00 Grazie, ha reso il soggiorno speciale! Perfetto anche il servizio colazione

2025-04-21

Grazie per la vostra professionalità

2025-04-22

Everything and everybody was perfect.

2025-04-14

Lo staff al check in, check out e nella sala colazione molto preparato, cortese e disponibile.

2025-04-14

ringraziamento particolare alle ragazze della reception, se non ricordo male Debora e Marika, sono state gentilissime e disponibili nel darci tutte le info necessarie.

2025-04-14

TUTTE LE RAGAZZE DELLA RECEPTION GENTILISSIME E MOLTO PROFESSIONALI🔝🔝✌️

2025-04-13

Come sempre molto gentili e ospitali

2025-04-13

Il welcome delle Signore all'arrivo è stato professionale ma sufficientemente "friendly"; esaustive anche le info aggiuntive in occasione dell'evento in corso (Colnago Festival)

2025-04-11

Reception staff were very helpful and approachable. Always smiling and welcoming.

2025-04-06

Ringrazio per la cortesia e le attenzioni ricevute Purtroppo sosta solo per poco tempo ma beneficiato lo splendore della piscina esterna. Area relax e colazione da asporto perché partenza anticipata. Tutto fantastico . Grazie 🤩

2025-04-05

Sempre davvero ospitali ed efficienti. Grazie mille!

2025-04-01

Foram todos muito solícitos e educados. Melhor hotel que me hospedei em Desenzano.Muito confortável e ótimo atendimento. recomendo!

2025-03-31

Good kob

2025-03-31

Buona accoglienza per i cagnolini!!!!

2025-01-06

Un vero relax la gentilezza e cordialità Dello staff.

2025-01-07

Tutto perfetto personale gentile e sé more disponibili

2024-12-30

I left a tip for people on your staff for their especially friendly and welcoming attitude. This is not I do lightly. You are truly doing a great job!

2024-12-29

Complimenti per la vasta scelta nella colazione anche per le persone con intolleranze alimentari

2024-11-03

Tutti estremamente gentili e professionali. Gentilissimo anche il portiere di notte.

2024-11-03

Grazie per la cortesia

2024-11-01

Wir sind schon mehrfach Gast bei Ihnen gewesen und haben es wieder nächstes Jahr vor. Vielen Dank für Ihre Gastfreundschaft und schöne Zeit. Wir freuen uns immer nach einer gemütlichen Nacht auf das sehr gute Frühstück. Schöne Grüße Familie Herzog

2024-10-28

We felt really welcome!

2024-10-28

Thank you for a wonderful stay.

2024-10-28

Gentilissimi e Bravissimi

2024-10-19

Tutto molto bene, grazie

2024-10-17

We had a fantastic stay The staff were all amazing, very helpful, polite, friendly and nothing was too much trouble The breakfast was a real highlight, the breakfast staff were attentive and prepared excellent food Thank you all!

2024-10-15

Thank you for looking after us so well.

2024-10-13

Grazie per la cortesia dimostrata

2024-10-10

We had a lovely stay and all the staff were extremely helpful and pleasant. In particular the blonde lady who serviced our room and the young lady on reception on the day we arrived. Breakfast was excellent with very pleasant and attentive staff and one of the best selections of breakfast we have had anywhere. Tha barman who prepared our drinks and evening snacks for the lounge or our room was also very nice.

2024-10-09

Thank You to all the staff ...They were very helpful both at breakfast and at reception. And I wish them well.

2024-10-07

Die Dame an der Rezeption sehr, sehr hilfsbereit, kompetent und superfreundlich, so möchte man immer behandelt werden

2024-10-04

The services from all members of staff was first class

2024-10-02

Lovely staff especially Silvia

2024-10-03

Thank you to all the staff at Palazzo. Me and my cousin had the best time and the staff were always so welcoming and happy to help with any queries we had. A special thank you to the reception staff who organised our taxis, and to the barman who works nights and was always happy to advise us on good places to go and offer a friendly chat on our return in the evenings.

2024-10-01

Tutto lo staff perfetto

2024-10-01

Friendly and helpful staff

2024-09-29

Grazie per l'accoglienza ineccepibile, come sempre del resto

2024-09-26

Hi We are just back from a great stay in your hotel. Staff very friendly Upgrade room was just lovely Thanks very much

2024-09-25

Staff absolutely great.

2024-09-23

Complimenti a tutto il personale: gentilissimi. Grazie per rendere il soggiorno confortevole e rilassante

2024-09-22

Thank you so much for a lovely time x

2024-09-19

Brilliant staff and cleanliness

2024-09-19

Thank you for how quickly you dealt with our issue in the bathroom. You really went the extra mile and the breakfast was very much appreciated this morning. Thanks again.

2024-09-19

molto curato nella scelta degli arredi

2024-09-15

it was everthing good

2024-09-15

…

2024-09-15

Tutti molto gentili

2024-09-13

The lady who dealt with our issues on reception desk was a credit to you. If wasn’t for her probably issued a for Al complaint. She was so helpful and understanding in the issues faced.

2024-09-09

Come la scorsa volta, è stato tutto molto bello. Colazione pazzesca! Tanti saluti al barman 😌

2024-09-09

Complimenti a tutto lo staff, molto cortese, buona pulizia, buona colazione.. Consigliatissimo!

2024-09-09

è stato un piacere soggiornare da voi, ho adorato la postazione fuori con la piscina e la sdraio dove mi sono rilassata e poi ogni mattina non vedevo l’ora di alzarmi per provare le mille varietà di colazioni a disposizione. Grazie della gentilezza, super consigliato

2024-09-08

Personale gentilissimo e colazione fantastica

2024-09-08

Excellent service, comfortable room, friendly staff

2024-09-08

We had a lovely stay. Thank you.

2024-09-06

Personale sempre accogliente, disponibile in qualsiasi momento e cortese.

2024-09-05

We had a really good and relaxed stay.

2024-09-04

We had an issue of ants in our room on several occasions and we were very generously compensated - thank you. The reason we would not return as we plan to visit other places.

2024-09-04

Grazie

2024-09-03

We gave some feedback about the cleanliness of the room and this was dealt with very quickly and to our satisfaction. The staff / management were excellent, apologetic and resolved the issue. When a problem is reported, it is very important that it is taken seriously and sorted out promptly. The team did an excellent job! And I would also like to say a big thank you to the staff who served breakfast and offered the bar service by the pool - fantastic ! 😁

2024-09-02

We were treated very well by the helpful staff. Everyone was kind and helped us find our way.

2024-09-02

Personale gentilissimo e accogliente.

2024-08-30

A tutto il personale , molto competente e preparato

2024-08-26

Amazing hotel, staff were very helpful and service was excellent. Would definitely recommend it.

2024-08-26

Thank you for your kindness Amazing x

2024-08-25

The staff all over the hotel were excellent very courteous & helpful. The night porter was a lovely man. We really enjoyed our time there.

2024-08-23

Tutto perfecta.. Gratie..

2024-08-22

Tutti gentilissimi e disponibili

2024-08-22

Staff were very kind and helpful. I really appreciated their help.

2024-08-23

The staff were friendly and extremely helpful, the hotel is in a quiet location with a fantastic view of the lake

2024-08-23

The reception staff were exceptionally helpful on information regarding restaurants, beach, and taxi

2024-08-19

The staff were all lovely, friendly and helpful, thank you.

2024-08-20

Thank you to Angela for all her help. She was truly amazing!

2024-08-18

Thank you for a wonderful stay!

2024-08-15

10/10 stay, everything about the hotel was perfect and the staff were so accommodating- they couldn’t do enough for you!

2024-08-15

The staff were amazing especially the reception and breakfast staff 😍

2024-08-13

Tutti sono stati particolarmente gentili e attenti, dallo staff della colazione alla reception. Una nota di merito a Giacomo e a Kalaf, persone dalla presenza delicata e mai inopportuna, che hanno reso ancor più piacevole il nostro soggiorno

2024-08-10

Just spent 10 days in your hotel. The staff were all very friendly and helpful. That covers reception, breakfast, bar and cleaning staff. The pool was fantastic, especially welcome after the really hot weather we encountered. Will highly recommend the hotel to our family and friends.

2024-08-11

Workers at reception and bar really well done. Absolutely polite, warmhearthed and kind.

2024-08-11

Staff and hotel great ☺️

2024-08-09

All the staff as so friendly and amazing - especially the reception staff. Angela in particular was so helpful with arranging car hire and train tickets for us. We felt we could ask for their help with anything. They made our stay extra special.

2024-08-08

All the stuff was very professional and nice with us :)

2024-08-06

Lovely hotel and staff, enjoyed our stay

2024-08-06

It is a very comfortable hotel. The staff were all very nice, including the cleaning staff, the receptionists, the breakfast staff and the night porter who we couldn't speak highly enough about. I would recommend it.

2024-08-04

We had a great holiday staying in your hotel. Thank you for making us feel welcomed and valued.

2024-08-01

Thank you

2024-07-31

The staff were all very professional and knowledgeable

2024-07-30

Complimenti a tutto il personale x la cordialità e professionalità, massaggiatrice molto brava

2024-07-31

We had a lovely time. Especially loved the breakfast. Thank you!

2024-07-30

Grazie mille per l’accoglienza 🙏 È stato tutto molto bello, comodo e confortevole!

2024-07-25

Gentilezza e cortesia sono la firma di questo fantastico hotel! Io e il mio fidanzato ci siamo trovati davvero bene e faremo sicuramente un'ottima pubblicità alla struttura e al suo personale!

2024-07-24

Personale molto disponibile e che ci ha fatto sentire a nostro agio.

2024-07-22

Great place Great service Great staff

2024-07-21

Great hotel and brilliant staff who could not do enough for us. Thankyou

2024-07-21

Great hotel and your staff are the best. All very friendly and will do anything for you. Thank them all

2024-07-20

Tutto perfetto

2024-07-17

Grazie per la gentile accoglienza

2024-07-16

Very friendly, helpful and professional staff

2024-07-15

We had a wonderful stay, all the staff were friendly and helpful and the cleaning staff too were so lovely and did a great job.