Hotel Palazzo del Garda & Spa

2025-08-24

We had a fabulous stay. All the staff were kind, helpful and so friendly. Nothing was too much trouble for any of them. We appreciate how well looked after we were. Thank you for a wonderful holiday.

2025-08-24

Verry good

2025-08-24

Fantastico

2025-08-17

Your hotel was very clean and staff were very friendly especially the night porter who was a lovely man

2025-08-17

Your staff are fantastic! Very helpful, welcoming and polite at all times 😃. Also the pool was excellent, clean and plenty of sunchairs.

2025-08-15

a tutto lo staff grazie vacanza breve ma molto confortevole conto di ritornarci in periodo migliore non così caldo come agosto

2025-08-16

Francesca at the reception is the best.

2025-08-16

Very nice... Thank you

2025-08-14

Tutto perfetto, come da vostre informazioni e pubblicazione caratteristiche Hotel. In realtà le camere ed il confort sono molto superiori al dichiarato. Complimenti.

2025-08-13

Thank you to all your wonderful staff who made our stay even better. Great suggestions on where to visit and help navigating transport and directions. A wonderful stay

2025-08-14

All the staff were courteous and friendly and able to offer excellent advice for our holiday in this lovely part of Italy

2025-08-14

5 stars, no complaints, amazing stay and will be back soon hopefully!

2025-08-14

The hotel staff from reception, bar, catering to cleaning were all extremely polite and friendly..they were very helpful throughout our stay and couldn't have done more to make us feel welcomed and valued.

2025-08-10

Staff always courteous, professional & helpful.

2025-08-10

What a gem of a hotel. All your staff were all so friendly and helpful... I really can't fault anything or anyone. From check-in, to bar staff and your team at breakfast and your room staff too, all were really friendly, always had a smile and were more than willing to assist in any way. I can't know if you are familiar with "If Carlsberg did" adds (look at youtube) but if Carlsberg did hotel staff your team would be right up there! Thanks to All you team members... they were brilliant! Grazie Mille

2025-08-07

Tout est parfait

2025-08-05

Thanks to the all staff( reception, breakfast team, cleaners ….)

2025-08-06

Tout était parfait, professionnalisme et gentillesse du personnel, qualité des services. Un établissement à recommander sans modération et qui de surcroît est super bien placé.

2025-08-04

Gentilissimi il personale

2025-08-01

The staff at the hotel went beyond expectations in helping us book adventurers, make recommendations and help to overcome a door lock issue.

2025-08-01

All the staff watered really lovely. So helpful and friendly. We are so grateful for all their help.

2025-07-31

Thanks to the breakfest staff, it was s pleasure every morning.

2025-07-30

Fantastic stay! The gentlemen working at the bar during the day and night were truly amazing. The receptionists were so friendly and helpful providing us with information and recommendations during our stay on Lake Garda.

2025-07-28

Grazie per lle attenzioni ricevute

2025-07-28

Tutto il Personale molto cortese, sorridente e disponibile

2025-07-26

It is a perfect location in cagliari to visit the beautiful beaches of villasimius and other locations on the east. The breakfast was good and the hotel felt comfy after my daily adventures.

2025-07-25

We had some wonderful days at the hotel. Everybody was so friendly and helpful.

2025-07-24

All the staff were very friendly and helpful. The breakfast was very enjoyable. Enjoyed the spa especially the sauna. We would definitely come back again.

2025-07-24

We enjoyed our stay very much. The staff were welcoming and very helpful. You have a hotel that helps us have a wonderful holiday.

2025-07-20

Ottimo tutto il personale

2025-07-20

Friendly and professional staff.

2025-07-20

On the morning we were leaving we were too early for breakfast but the night porter prepared a lovely coffee for myself and my husband and was very helpful. He does an excellent job as do all the staff. Very friendly.

2025-07-19

All very good, esp. nice talk to the bar keeper in the evening.

2025-07-16

Both reception and bar staff were incredibly helpful, pleasant and well informed. They were all very nice!

2025-07-16

Lovely breakfast and friendly staff

2025-07-13

Staff were faultless, very friendly and professional.

2025-07-12

What a hidden gem! We absolutely loved our stay so much so that we are already discussing a return visit! Perfect little hotel in beautiful surroundings...after a 2 week cruise it was the ideal chill out....thank you...oh the omelettes were amazing!

2025-07-12

All staff were professional and very friendly! Always happy to help.

2025-07-10

Thank you for the nice stay at your hotel and it smells well. :)

2025-07-08

Servizio bar e piscina

2025-07-07

It was our second time visiting this hotel, and we really like it here. We will definitely come back!!

2025-07-06

Molto gentili

2025-07-04

Nicola the bar steward was excellent. All staff courteous and professional.

2025-07-03

I have been coming to your facility for the past week weeks, on business normally staying on a Monday and Tuesday night. I have always found the hotel incredibly welcoming. A great place to stay.

2025-07-01

Grazie di tutto e della disponbibilità e professionalità mostrata. A presto. Lucio Cillis

2025-06-30

complimenti alla professionalità dello staff della struttura, in particolare il personale di sala e complimenti per come avete gestito il check in e averci accolto in piscina mentre la camera veniva sistemata.

2025-06-27

We really enjoyed our stay. Staff were all pleasant and very helpful. Breakfast was particularly well run.

2025-06-27

Very enjoyable stay staff excellent

2025-06-26

Wonderful stay in a very nice place.

2025-06-26

Hi to the Hotel Palazzo Team, My boyfriend and I had a very pleasant stay at the hotel. All the staff were extremely friendly and welcoming. We especially want to mention the night shift staff member who finished his shift around 7:30 AM—he was incredibly helpful. On our first night, we had some bugs and mosquitoes in our room, and he kindly assisted us in removing them so we could sleep peacefully. The ladies working during breakfast were also very kind and made our mornings enjoyable. Overall, we had a great experience and would definitely recommend this hotel to others! We would come again.

2025-06-24

Lovely place, lovely stay!!

2025-06-24

Thank you again for the great holiday at Palazzo del Garda with the best staff Marika, Jessica and Nicola (best barman in Desenzano!) See you next year :-) Marika and David

2025-06-23

We had 4 amazing days with a private pool on the roof top terrass.

2025-06-21

correct services and always availeble to help

2025-06-22

Compliments and Thank you to the management and staff in every department.

2025-06-17

Very friendly and helpful staff

2025-06-17

Complimenti, avete un ottimo team

2025-06-15

Loved it

2025-06-13

Excellent service and stay at the Palazzo hotel. Thoroughly enjoyed our stay.

2025-06-12

We stayed in room 110 between 5-11 June 25. My partner and I had a wonderful stay, which was all down to the staff. Every member of the front office team were very welcoming and accommodating. The team answered all of my partners questions and were extremely polite. I too found found them to be exceptional. The bar staff were absolutely brilliant, very warm and accommodating. What interactions we had with the cleaning team, was again top notch. Very polite and warm and I apologise, I did not leave a tip as I could not locate the cashpoint to draw some money out. I only had breakfast once, but again, the staff were top notch. Having previously worked in the hospitality industry, I can honestly say your team are excellent and a huge asset to the hotel.

2025-06-12

Everybody was really politely.

2025-06-12

My friend and I would like to say we had a wonderful stay at your hotel, staff were polite, welcoming and very friendly. The hotel was clean and interior was lovely

2025-06-07

Hotel confortevole, personale gentilissimo! Grazieeeee

2025-06-04

I want to say a huge thank you to Khalaf who worked on reception/bar area in the late evenings. He is the reason I would return to the hotel again. The kindest gentleman who had a wealth of knowledge. Khalaf made our trip a great success as he gave us lots of recommendations, all of which were thoroughly enjoyed by our whole group. I would be most grateful if our comments can be shared with Khalaf as he is a credit to your hotel and deserves the recognition. It was so lovely to meet him and his character & conversation were a highlight of our holiday. We all hope to meet you again one day Khalaf, with love from your Scottish friends.

2025-06-04

Khalaf was the one of the best staff members in the hotel. He was very attentive and kind and couldn’t be more helpful for all the guests. He is an asset to the hotel and you should all be very proud of him. We would stay up late at nights just to chat to him, even when we were up early for runs he was always available to chat and serve morning coffee! We would visit again mainly because of Khalaf. All other staff were very lovely. The only downfall which could not be helped was the bugs.

2025-06-03

Un elogio alla signora della reception professionale e corretta

2025-05-31

Staff were super friendly and amenable. Really helpful when asking about a later check out. Room was perfect and the view was stunning. We loved staying and hope to come back next year

2025-05-31

Struttura assolutamente confortevole , personale veramente gentile ed accogliente , viaggio molto ed è difficile trovare cortesia e professionalità , il giusto distacco di tutto il personale accompagnato anche alla capi cura di relazionarsi quando il cliente lo richiede . Due chiacchiere mentre si procede con la burocrazia risultano molto gradite , complimenti a tutto lo staff . Torneremo sicuramente

2025-06-01

Very friendly and helpful staff overall but particularly Madeleine and Nicolas.

2025-05-31

Great job, take care !

2025-05-31

Fantastiskt fin support 👍

2025-05-31

Thank you the team made us feel very welcome. We were grateful that we were allowed breakfast a little earlier than the 7:30am start to help us get to the airport on time.

2025-05-28

A huge thank you to all the staff for their friendly welcome and for being so helpful with all our questions etc. All the staff were approachable and keen to make our stay 5* A special mention to Madeleine and also the night reception gentleman (sorry we didn’t get his name). They were particularly helpful

2025-05-26

Complimenti davvero a tutti, torneremo sicuramente.

2025-05-24

Nous avons apprécier l’accueil, la gentillesse du personnel

2025-05-24

Thank you to all the staff who have made our stay comfortable and enjoyable. Nothing is too much trouble. Reception staff are all amazing

2025-05-20

Thank you to your lovely staff.

2025-05-19

Your employees are absolutely amazing. The lady at the front desk (unfortunately I didn't get her name), was beyond and above helpful. We loved the fresh juice idea.

2025-05-19

Service was first class from start to finish. Staff couldn’t have been more helpful. Lovely hotel and great location. I would definitely go there again.

2025-05-17

Really lovely hotel and friendly staff. Very helpful. Thanks with your help with a taxi to the station.

2025-05-14

We couldn't fault any of the staff at all. Welcoming, professional, attentive and very efficient.

2025-05-13

We wish to thank all your staff who went out of their way to help us during our stay by offering advice and suggestions that made it a very pleasant holiday. We also want to mention the night receptionist who always welcomed us back with a pleasant smile and showed us great courtesy.

2025-05-03

Molto gradite le ciotole e i telini per i nostri cagnolini che abbiamo trovato in camera all'arrivo.

2025-05-03

Vorrei ringraziare il personale all'accoglienza molto gentile e professionale. Struttura molto bella e organizzata, ci siamo rilassati e trovati benissimo. Torneremo sicuramente.

2025-05-03

Grazie per la piacevole accoglienza e l'estrema gentilezza del personale alla reception e al bar.

2025-05-03

Personale gentilissimo e disponibile

2025-05-01

The staff was very nice and accommodating. The Hotel with the Spa is phenomenal.

2025-04-28

Locali ben tenuti e molto puliti, staff professionale e molto simpatico

2025-04-27

Il rapporto qualità prezzo è stato elevato! Grazie a tutti, ottima struttura a un prezzo contenuto.

2025-04-28

Ottima struttura, pulizia e servizi di qualità.

2025-04-26

Bellissimo il pacchetto che proponete a 10 euro con la possibilità di upgrade di camera, aperitivo e check out alle 12.00 Grazie, ha reso il soggiorno speciale! Perfetto anche il servizio colazione

2025-04-22

Everything and everybody was perfect.

2025-04-21

Grazie per la vostra professionalità

2025-04-14

ringraziamento particolare alle ragazze della reception, se non ricordo male Debora e Marika, sono state gentilissime e disponibili nel darci tutte le info necessarie.

2025-04-13

Come sempre molto gentili e ospitali

2025-04-14

TUTTE LE RAGAZZE DELLA RECEPTION GENTILISSIME E MOLTO PROFESSIONALI🔝🔝✌️

2025-04-13

Il welcome delle Signore all'arrivo è stato professionale ma sufficientemente "friendly"; esaustive anche le info aggiuntive in occasione dell'evento in corso (Colnago Festival)

2025-04-14

Lo staff al check in, check out e nella sala colazione molto preparato, cortese e disponibile.

2025-04-11

Reception staff were very helpful and approachable. Always smiling and welcoming.

2025-04-06

Ringrazio per la cortesia e le attenzioni ricevute Purtroppo sosta solo per poco tempo ma beneficiato lo splendore della piscina esterna. Area relax e colazione da asporto perché partenza anticipata. Tutto fantastico . Grazie 🤩

2025-04-05

Sempre davvero ospitali ed efficienti. Grazie mille!

2025-04-01

Foram todos muito solícitos e educados. Melhor hotel que me hospedei em Desenzano.Muito confortável e ótimo atendimento. recomendo!

2025-03-31

Buona accoglienza per i cagnolini!!!!

2025-03-31

Good kob

2025-01-06

Un vero relax la gentilezza e cordialità Dello staff.

2025-01-07

Tutto perfetto personale gentile e sé more disponibili

2024-12-30

I left a tip for people on your staff for their especially friendly and welcoming attitude. This is not I do lightly. You are truly doing a great job!

2024-12-29

Complimenti per la vasta scelta nella colazione anche per le persone con intolleranze alimentari

2024-11-03

Tutti estremamente gentili e professionali. Gentilissimo anche il portiere di notte.

2024-11-03

Grazie per la cortesia

2024-11-01

Wir sind schon mehrfach Gast bei Ihnen gewesen und haben es wieder nächstes Jahr vor. Vielen Dank für Ihre Gastfreundschaft und schöne Zeit. Wir freuen uns immer nach einer gemütlichen Nacht auf das sehr gute Frühstück. Schöne Grüße Familie Herzog

2024-10-28

Thank you for a wonderful stay.

2024-10-28

Gentilissimi e Bravissimi

2024-10-28

We felt really welcome!

2024-10-19

Tutto molto bene, grazie

2024-10-17

We had a fantastic stay The staff were all amazing, very helpful, polite, friendly and nothing was too much trouble The breakfast was a real highlight, the breakfast staff were attentive and prepared excellent food Thank you all!

2024-10-15

Thank you for looking after us so well.

2024-10-13

Grazie per la cortesia dimostrata

2024-10-10

We had a lovely stay and all the staff were extremely helpful and pleasant. In particular the blonde lady who serviced our room and the young lady on reception on the day we arrived. Breakfast was excellent with very pleasant and attentive staff and one of the best selections of breakfast we have had anywhere. Tha barman who prepared our drinks and evening snacks for the lounge or our room was also very nice.

2024-10-09

Thank You to all the staff ...They were very helpful both at breakfast and at reception. And I wish them well.

2024-10-07

Die Dame an der Rezeption sehr, sehr hilfsbereit, kompetent und superfreundlich, so möchte man immer behandelt werden

2024-10-02

Lovely staff especially Silvia

2024-10-03

Thank you to all the staff at Palazzo. Me and my cousin had the best time and the staff were always so welcoming and happy to help with any queries we had. A special thank you to the reception staff who organised our taxis, and to the barman who works nights and was always happy to advise us on good places to go and offer a friendly chat on our return in the evenings.

2024-10-04

The services from all members of staff was first class

2024-10-01

Tutto lo staff perfetto

2024-10-01

Friendly and helpful staff

2024-09-29

Grazie per l'accoglienza ineccepibile, come sempre del resto

2024-09-26

Hi We are just back from a great stay in your hotel. Staff very friendly Upgrade room was just lovely Thanks very much

2024-09-25

Staff absolutely great.

2024-09-23

Complimenti a tutto il personale: gentilissimi. Grazie per rendere il soggiorno confortevole e rilassante

2024-09-22

Thank you so much for a lovely time x

2024-09-19

molto curato nella scelta degli arredi

2024-09-19

Thank you for how quickly you dealt with our issue in the bathroom. You really went the extra mile and the breakfast was very much appreciated this morning. Thanks again.

2024-09-19

Brilliant staff and cleanliness

2024-09-15

Tutti molto gentili

2024-09-15

…

2024-09-15

it was everthing good

2024-09-13

The lady who dealt with our issues on reception desk was a credit to you. If wasn’t for her probably issued a for Al complaint. She was so helpful and understanding in the issues faced.

2024-09-09

Complimenti a tutto lo staff, molto cortese, buona pulizia, buona colazione.. Consigliatissimo!

2024-09-09

Come la scorsa volta, è stato tutto molto bello. Colazione pazzesca! Tanti saluti al barman 😌

2024-09-08

Personale gentilissimo e colazione fantastica

2024-09-09

è stato un piacere soggiornare da voi, ho adorato la postazione fuori con la piscina e la sdraio dove mi sono rilassata e poi ogni mattina non vedevo l’ora di alzarmi per provare le mille varietà di colazioni a disposizione. Grazie della gentilezza, super consigliato

2024-09-08

We had a lovely stay. Thank you.

2024-09-08

Excellent service, comfortable room, friendly staff

2024-09-06

Personale sempre accogliente, disponibile in qualsiasi momento e cortese.

2024-09-04

We had an issue of ants in our room on several occasions and we were very generously compensated - thank you. The reason we would not return as we plan to visit other places.

2024-09-05

We had a really good and relaxed stay.

2024-09-03

We gave some feedback about the cleanliness of the room and this was dealt with very quickly and to our satisfaction. The staff / management were excellent, apologetic and resolved the issue. When a problem is reported, it is very important that it is taken seriously and sorted out promptly. The team did an excellent job! And I would also like to say a big thank you to the staff who served breakfast and offered the bar service by the pool - fantastic ! 😁

2024-09-04

Grazie

2024-09-02

We were treated very well by the helpful staff. Everyone was kind and helped us find our way.

2024-09-02

Personale gentilissimo e accogliente.

2024-08-30

A tutto il personale , molto competente e preparato