Hotel Palazzo del Garda & Spa

2025-06-01

Very friendly and helpful staff overall but particularly Madeleine and Nicolas.

2025-05-31

Great job, take care !

2025-05-31

Struttura assolutamente confortevole , personale veramente gentile ed accogliente , viaggio molto ed è difficile trovare cortesia e professionalità , il giusto distacco di tutto il personale accompagnato anche alla capi cura di relazionarsi quando il cliente lo richiede . Due chiacchiere mentre si procede con la burocrazia risultano molto gradite , complimenti a tutto lo staff . Torneremo sicuramente

2025-05-31

Staff were super friendly and amenable. Really helpful when asking about a later check out. Room was perfect and the view was stunning. We loved staying and hope to come back next year

2025-05-31

Fantastiskt fin support 👍

2025-05-31

Thank you the team made us feel very welcome. We were grateful that we were allowed breakfast a little earlier than the 7:30am start to help us get to the airport on time.

2025-05-28

A huge thank you to all the staff for their friendly welcome and for being so helpful with all our questions etc. All the staff were approachable and keen to make our stay 5* A special mention to Madeleine and also the night reception gentleman (sorry we didn’t get his name). They were particularly helpful

2025-05-26

Complimenti davvero a tutti, torneremo sicuramente.

2025-05-24

Nous avons apprécier l’accueil, la gentillesse du personnel

2025-05-24

Thank you to all the staff who have made our stay comfortable and enjoyable. Nothing is too much trouble. Reception staff are all amazing

2025-05-20

Thank you to your lovely staff.

2025-05-19

Your employees are absolutely amazing. The lady at the front desk (unfortunately I didn't get her name), was beyond and above helpful. We loved the fresh juice idea.

2025-05-19

Service was first class from start to finish. Staff couldn’t have been more helpful. Lovely hotel and great location. I would definitely go there again.

2025-05-17

Really lovely hotel and friendly staff. Very helpful. Thanks with your help with a taxi to the station.

2025-05-14

We couldn't fault any of the staff at all. Welcoming, professional, attentive and very efficient.

2025-05-13

We wish to thank all your staff who went out of their way to help us during our stay by offering advice and suggestions that made it a very pleasant holiday. We also want to mention the night receptionist who always welcomed us back with a pleasant smile and showed us great courtesy.

2025-05-03

Vorrei ringraziare il personale all'accoglienza molto gentile e professionale. Struttura molto bella e organizzata, ci siamo rilassati e trovati benissimo. Torneremo sicuramente.

2025-05-03

Molto gradite le ciotole e i telini per i nostri cagnolini che abbiamo trovato in camera all'arrivo.

2025-05-03

Grazie per la piacevole accoglienza e l'estrema gentilezza del personale alla reception e al bar.

2025-05-03

Personale gentilissimo e disponibile

2025-05-01

The staff was very nice and accommodating. The Hotel with the Spa is phenomenal.

2025-04-28

Locali ben tenuti e molto puliti, staff professionale e molto simpatico

2025-04-27

Il rapporto qualità prezzo è stato elevato! Grazie a tutti, ottima struttura a un prezzo contenuto.

2025-04-28

Ottima struttura, pulizia e servizi di qualità.

2025-04-26

Bellissimo il pacchetto che proponete a 10 euro con la possibilità di upgrade di camera, aperitivo e check out alle 12.00 Grazie, ha reso il soggiorno speciale! Perfetto anche il servizio colazione

2025-04-21

Grazie per la vostra professionalità

2025-04-22

Everything and everybody was perfect.

2025-04-13

Il welcome delle Signore all'arrivo è stato professionale ma sufficientemente "friendly"; esaustive anche le info aggiuntive in occasione dell'evento in corso (Colnago Festival)

2025-04-14

ringraziamento particolare alle ragazze della reception, se non ricordo male Debora e Marika, sono state gentilissime e disponibili nel darci tutte le info necessarie.

2025-04-13

Come sempre molto gentili e ospitali

2025-04-14

TUTTE LE RAGAZZE DELLA RECEPTION GENTILISSIME E MOLTO PROFESSIONALI🔝🔝✌️

2025-04-14

Lo staff al check in, check out e nella sala colazione molto preparato, cortese e disponibile.

2025-04-11

Reception staff were very helpful and approachable. Always smiling and welcoming.

2025-04-06

Ringrazio per la cortesia e le attenzioni ricevute Purtroppo sosta solo per poco tempo ma beneficiato lo splendore della piscina esterna. Area relax e colazione da asporto perché partenza anticipata. Tutto fantastico . Grazie 🤩

2025-04-05

Sempre davvero ospitali ed efficienti. Grazie mille!

2025-04-01

Foram todos muito solícitos e educados. Melhor hotel que me hospedei em Desenzano.Muito confortável e ótimo atendimento. recomendo!

2025-03-31

Buona accoglienza per i cagnolini!!!!

2025-03-31

Good kob

2025-01-06

Un vero relax la gentilezza e cordialità Dello staff.

2025-01-07

Tutto perfetto personale gentile e sé more disponibili

2024-12-30

I left a tip for people on your staff for their especially friendly and welcoming attitude. This is not I do lightly. You are truly doing a great job!

2024-12-29

Complimenti per la vasta scelta nella colazione anche per le persone con intolleranze alimentari

2024-11-03

Tutti estremamente gentili e professionali. Gentilissimo anche il portiere di notte.

2024-11-03

Grazie per la cortesia

2024-11-01

Wir sind schon mehrfach Gast bei Ihnen gewesen und haben es wieder nächstes Jahr vor. Vielen Dank für Ihre Gastfreundschaft und schöne Zeit. Wir freuen uns immer nach einer gemütlichen Nacht auf das sehr gute Frühstück. Schöne Grüße Familie Herzog

2024-10-28

Gentilissimi e Bravissimi

2024-10-28

Thank you for a wonderful stay.

2024-10-28

We felt really welcome!

2024-10-19

Tutto molto bene, grazie

2024-10-17

We had a fantastic stay The staff were all amazing, very helpful, polite, friendly and nothing was too much trouble The breakfast was a real highlight, the breakfast staff were attentive and prepared excellent food Thank you all!

2024-10-15

Thank you for looking after us so well.

2024-10-13

Grazie per la cortesia dimostrata

2024-10-10

We had a lovely stay and all the staff were extremely helpful and pleasant. In particular the blonde lady who serviced our room and the young lady on reception on the day we arrived. Breakfast was excellent with very pleasant and attentive staff and one of the best selections of breakfast we have had anywhere. Tha barman who prepared our drinks and evening snacks for the lounge or our room was also very nice.

2024-10-09

Thank You to all the staff ...They were very helpful both at breakfast and at reception. And I wish them well.

2024-10-07

Die Dame an der Rezeption sehr, sehr hilfsbereit, kompetent und superfreundlich, so möchte man immer behandelt werden

2024-10-04

The services from all members of staff was first class

2024-10-03

Thank you to all the staff at Palazzo. Me and my cousin had the best time and the staff were always so welcoming and happy to help with any queries we had. A special thank you to the reception staff who organised our taxis, and to the barman who works nights and was always happy to advise us on good places to go and offer a friendly chat on our return in the evenings.

2024-10-02

Lovely staff especially Silvia

2024-10-01

Friendly and helpful staff

2024-10-01

Tutto lo staff perfetto

2024-09-29

Grazie per l'accoglienza ineccepibile, come sempre del resto

2024-09-26

Hi We are just back from a great stay in your hotel. Staff very friendly Upgrade room was just lovely Thanks very much

2024-09-25

Staff absolutely great.

2024-09-23

Complimenti a tutto il personale: gentilissimi. Grazie per rendere il soggiorno confortevole e rilassante

2024-09-22

Thank you so much for a lovely time x

2024-09-19

Brilliant staff and cleanliness

2024-09-19

Thank you for how quickly you dealt with our issue in the bathroom. You really went the extra mile and the breakfast was very much appreciated this morning. Thanks again.

2024-09-19

molto curato nella scelta degli arredi

2024-09-15

Tutti molto gentili

2024-09-15

…

2024-09-15

it was everthing good

2024-09-13

The lady who dealt with our issues on reception desk was a credit to you. If wasn’t for her probably issued a for Al complaint. She was so helpful and understanding in the issues faced.

2024-09-09

Complimenti a tutto lo staff, molto cortese, buona pulizia, buona colazione.. Consigliatissimo!

2024-09-09

Come la scorsa volta, è stato tutto molto bello. Colazione pazzesca! Tanti saluti al barman 😌

2024-09-08

Personale gentilissimo e colazione fantastica

2024-09-09

è stato un piacere soggiornare da voi, ho adorato la postazione fuori con la piscina e la sdraio dove mi sono rilassata e poi ogni mattina non vedevo l’ora di alzarmi per provare le mille varietà di colazioni a disposizione. Grazie della gentilezza, super consigliato

2024-09-08

Excellent service, comfortable room, friendly staff

2024-09-08

We had a lovely stay. Thank you.

2024-09-06

Personale sempre accogliente, disponibile in qualsiasi momento e cortese.

2024-09-05

We had a really good and relaxed stay.

2024-09-04

We had an issue of ants in our room on several occasions and we were very generously compensated - thank you. The reason we would not return as we plan to visit other places.

2024-09-03

We gave some feedback about the cleanliness of the room and this was dealt with very quickly and to our satisfaction. The staff / management were excellent, apologetic and resolved the issue. When a problem is reported, it is very important that it is taken seriously and sorted out promptly. The team did an excellent job! And I would also like to say a big thank you to the staff who served breakfast and offered the bar service by the pool - fantastic ! 😁

2024-09-04

Grazie

2024-09-02

We were treated very well by the helpful staff. Everyone was kind and helped us find our way.

2024-09-02

Personale gentilissimo e accogliente.

2024-08-30

A tutto il personale , molto competente e preparato

2024-08-26

Amazing hotel, staff were very helpful and service was excellent. Would definitely recommend it.

2024-08-26

Thank you for your kindness Amazing x

2024-08-25

The staff all over the hotel were excellent very courteous & helpful. The night porter was a lovely man. We really enjoyed our time there.

2024-08-23

Tutto perfecta.. Gratie..

2024-08-23

The staff were friendly and extremely helpful, the hotel is in a quiet location with a fantastic view of the lake

2024-08-22

Staff were very kind and helpful. I really appreciated their help.

2024-08-23

The reception staff were exceptionally helpful on information regarding restaurants, beach, and taxi

2024-08-22

Tutti gentilissimi e disponibili

2024-08-20

Thank you to Angela for all her help. She was truly amazing!

2024-08-19

The staff were all lovely, friendly and helpful, thank you.

2024-08-18

Thank you for a wonderful stay!

2024-08-15

The staff were amazing especially the reception and breakfast staff 😍

2024-08-15

10/10 stay, everything about the hotel was perfect and the staff were so accommodating- they couldn’t do enough for you!

2024-08-13

Tutti sono stati particolarmente gentili e attenti, dallo staff della colazione alla reception. Una nota di merito a Giacomo e a Kalaf, persone dalla presenza delicata e mai inopportuna, che hanno reso ancor più piacevole il nostro soggiorno

2024-08-11

Staff and hotel great ☺️

2024-08-10

Just spent 10 days in your hotel. The staff were all very friendly and helpful. That covers reception, breakfast, bar and cleaning staff. The pool was fantastic, especially welcome after the really hot weather we encountered. Will highly recommend the hotel to our family and friends.

2024-08-11

Workers at reception and bar really well done. Absolutely polite, warmhearthed and kind.

2024-08-09

All the staff as so friendly and amazing - especially the reception staff. Angela in particular was so helpful with arranging car hire and train tickets for us. We felt we could ask for their help with anything. They made our stay extra special.

2024-08-08

All the stuff was very professional and nice with us :)

2024-08-06

Lovely hotel and staff, enjoyed our stay

2024-08-06

It is a very comfortable hotel. The staff were all very nice, including the cleaning staff, the receptionists, the breakfast staff and the night porter who we couldn't speak highly enough about. I would recommend it.

2024-08-04

We had a great holiday staying in your hotel. Thank you for making us feel welcomed and valued.

2024-08-01

Thank you

2024-07-31

The staff were all very professional and knowledgeable

2024-07-31

We had a lovely time. Especially loved the breakfast. Thank you!

2024-07-30

Grazie mille per l’accoglienza 🙏 È stato tutto molto bello, comodo e confortevole!

2024-07-30

Complimenti a tutto il personale x la cordialità e professionalità, massaggiatrice molto brava

2024-07-25

Gentilezza e cortesia sono la firma di questo fantastico hotel! Io e il mio fidanzato ci siamo trovati davvero bene e faremo sicuramente un'ottima pubblicità alla struttura e al suo personale!

2024-07-24

Personale molto disponibile e che ci ha fatto sentire a nostro agio.

2024-07-22

Great place Great service Great staff

2024-07-20

Tutto perfetto

2024-07-21

Great hotel and your staff are the best. All very friendly and will do anything for you. Thank them all

2024-07-21

Great hotel and brilliant staff who could not do enough for us. Thankyou

2024-07-16

Very friendly, helpful and professional staff

2024-07-17

Grazie per la gentile accoglienza

2024-07-15

We had a wonderful stay, all the staff were friendly and helpful and the cleaning staff too were so lovely and did a great job.

2024-07-14

Had an absolutely amazing stay here for our honeymoon. Staff were so nice and helpful. Room was amazing and facilities were brilliant. Will definitely be back.

2024-07-14

Thank you for a pleasant stay

2024-07-13

Thanks to the whole staff for the wonderful stay at palazzo del Garda for our honeymoon :) We will see you next year ♥️

2024-07-11

The staff were all very friendly and accommodating; front desk, bar staff, breakfast room & cleaners. All went out of their way to be helpful and friendly. A great team!

2024-07-07

Very helpful and welcoming!

2024-07-06

Very pleasant stay :)

2024-07-04

Thank you for assisting us.

2024-07-02

Your hotel staff in every department were first class,especially the reception ladies,so helpful !

2024-07-01

The staff were all friendly and along to help

2024-06-30

Grazie

2024-06-30

We had a lovely stay and we enjoyed all of the facilities.We will be back.

2024-06-29

V. Friendly a d accommodating.

2024-06-28

Oltre le aspettative. Vi ringraziamo infinitamente per aver reso magici questi giorni.

2024-06-28

Thank you for a wonderful stay. All the staff I interacted with were helpful and friendly. I particularly appreciate the help booking a taxi on my last day, and being allowed to relax by the pool after checking out. Thank you for giving me a lovely holiday.

2024-06-26

Complimenti alla direzione e al personale tutto

2024-06-27

The staff were fantastic, very friendly and informed.

2024-06-24

I don't know the ladies names on reception on Sunday 23rd July but she was extremely helpful and went out of her way to secure us taxi as we had a early train booked to visit Venice. Thank you so much xxx

2024-06-24

Sempre molto disponibili e comprensivi.

2024-06-23

The staff were very friendly and helpful.

2024-06-23

Many thanks for a wonderful holiday

2024-06-20

Thanks to night porter a very friendly and helpful man.

2024-06-20

Personale disponibile,gentilezza

2024-06-18

Everyone was very polite and helpful

2024-06-17

Angela and Nicolo especially were amazing but all the staff were great! I would recommend this place to everyone visiting Desenzano.

2024-06-15

Grazie

2024-06-16

Lovely hotel, friendly and professional staff, always helpful, thank you for making our stay so nice.

2024-06-16

Many thanks to everyone for making our trip to Italy enjoyable

2024-06-14

I want to extend a huge thank you to the receptionist(s) that went above and beyond to help me. There was one in particular I want to think was Sylvia or Marekia I’m not sure but they went above and beyond to help me in many ways! Great staff and amazing kindness and courtesy

2024-06-13

The team were absolutely great! Really helpful with booking taxis and giving recommendations for restaurant. The breakfast team were also great and very quick to offer a coffee.

2024-06-13

More seating in the reception area

2024-06-11

Miglior hotel di Desenzano. Ogni volta che decidiamo di venire in zona questa struttura è perfetta per le nostre esigenze. Personale straordinario e tantissima attenzione non solo alle nostre richieste ma anche per i nostri cagnolini.

2024-06-09

It was lovely!! Thanks to you

2024-06-07

Everyone we dealt with was absolutely amazing! We will be back!

2024-06-07

Ringraziamo per il piacevole soggiorno è per la vostra professionalità,disponibilità e gentilezza.