2024-12-30
very kind - the room was very clean
2024-12-29
Great stay. Thank you for everything.
2024-12-28
Merci pour l'accueil qui nous a été réservé.
2024-12-24
Bellissima struttura, ottimo servizio, personale accogliente
2024-12-18
Soggiorno perfetto, complimenti per la professionalità e l’efficienza
2024-12-18
Salve. Grazie mille. Siamo stracontenti con il nostro soggiorno da voi. Anche il parcheggio valet, era molto pratico. Siamo una famiglia Italo-Norvegese con base qui in Sicilia. Nostra figlia ed il suo marito abitano vicino al albergo ed dentro Politeama con i loro bimbi. Lavorano ambi con teatro & cinema in Italia ed al estero. Hanno spesso ospiti dalla Norvegia ed altri paesi. Gente professionista. Noi abbiamo casa a Collesano ed veniamo spesso a Palermo per trovarla famiglia . Io sono proddottore ed realizzatore di cinema da molti anni, ed lavoro anche parecchio dentro il settore del turismo del Nord : il mio sito: www.eMotionGroup.it . Sarebbe interessante se fosse possibile negoziare un buen prezzo per altre visite nell anno che viene essendo Hotel Politeama il nostro albergo preferito a Palermo. Vorrei volentieri raccomandare altri colleghi miei pernattorare da voi. Il ristorante da provare la prossima volta. A presto. Grazie ancora Saluti da Erik Gustavson : erik@emotion.no whats app : +4790128082
2024-12-17
Gentili tutti alla reception e molto professionali. Efficiente e rapido il servizio a colazione. Complimenti soprattutto all'arrivo per lasciare l'auto tutto espletato rapidamente.
2024-12-15
Complimenti per la disponibilità e l’estrema accoglienza
2024-12-14
Soggiorno eccellente
2024-12-13
Grazie, siamo stati molto bene
2024-12-10
Buonasera, Il nostro ritorno a Palermo, è stato reso ancora più piacevole dal soggiorno nella Vostra struttura. Ne abbiamo apprezzato la location impareggiabile,la professionalità dell'accoglienza e lo stile lineare ed elegante degli arredi. Torneremo sicuramente da Voi in occasione di una nostra prossima visita in una città tanto affascinante. I più cordiali saluti Elena & William Joffrain
2024-11-29
Tutto lo staff gentile ma la ragazza alla reception, Giulia, illuminava la hall col suo sorriso. Ci ha trattati con tanta gentilezza e riusciva sempre a metterci di buon umore.
2024-11-25
Thank you to the chambermaids for cleaning the bedroom very well every day and for friendliness of the reception staff.
2024-11-24
Very nice, we enjoyed our stay
2024-11-23
..
2024-11-23
The front desk staff were friendly and always helpful - smiling and approachable The rooftop bar staff were great and had good recommendations Enjoyed our stay with you
2024-11-21
Complimenti! Staff sempre accogliente e molto gentile.
2024-11-19
it was a very nice stay. Staff very helpfull
2024-11-19
Absolutely excellent. Very kind and accommodating wonderful hotel
2024-11-18
Personale alla reception favoloso e pronto a raccogliere i desiderata dei clienti e soddisfarli con gentilezza
2024-11-15
Cortesi e accoglienti. Premurosi nel mettermi a disposizione box colazione vista la partenza la mattina presto.
2024-11-11
Is it possible to make English speaking channels available not the TV - Eg BBC world news = we liked the room but somewhat austere - could have used with a bit more decor -eg art on the walls
2024-11-11
Thanks for the good service
2024-11-10
Si ringrazia per la cortesia e gentilezza.
2024-11-05
ottima esperienza, personale disponibile e gentile, servizi e colazione inappuntabili
2024-11-05
Great Hotel
2024-11-03
Lovely staff,nice room but a little bit cold in the lobby.
2024-11-01
Alles Hervorragend!
2024-11-01
Merci beaucoup
2024-10-31
Breakfast staff and desk staff are outstanding. Housekeeping does an excellent job.
2024-10-31
Hay dos hombres de barba en la recepción. Felicidades! A pesar de un error de nuestra agencia de viajes, nos resolvieron la estadía. Seguro regresaremos.
2024-10-30
The breakfast staff is wonderful. Very professional and courteous with excellent service.
2024-10-28
Everything was great, room was ready really early, check in was smooth.breakfast staff were very friendly.
2024-10-26
A very nice welcome at the front desk and excellent service for breakfast and room cleaners, well done. Coffee machine came at the end and ironing board and laundry service excellent.
2024-10-25
sehr ordentlich
2024-10-24
Grazie per la disponibilità e la cortesia
2024-10-24
grazie
2024-10-24
See above
2024-10-24
Séjour très agréable, personnel sympathique et accueillant. Restaurant excellent dans un cadre magnifique. Nous recommanderons votre hôtel !
2024-10-23
Thank you to Julia and Alessandro at the front desk. The servers at the breakfast were exceptional as well.
2024-10-23
The breakfast staff in particular was excellent!
2024-10-23
Thank you for your support and excellent assistance. Best, Guillermo Marrero
2024-10-22
Hello Team, Great job team, our stay was like ‘home from home’. Loved every minute of our stay with you all. Thanks. N & G 👍
2024-10-21
Julio at the bar & restaurant was fantastic. Julia at the front desk was also very helpful & professional. All of your staff were great.
2024-10-21
Julia at the front desk and Julio in the restaurant were both very helpful.
2024-10-20
Je remercie tout le staff de l'hôtel pour leur amabilité et gentillesse, l'accueil, le service chambre et petit déjeuner. Le geste d'ajouter une bouteille d'eau et une cafetière dans notre chambre a été vivement apprécié.
2024-10-20
It was the best place we stayed in Italy. It was very close to everything in town.
2024-10-20
Thank you for the attention to detail, politeness and eagerness to assist us during our stay!
2024-10-20
The service and the staff were excellent and helpful.
2024-10-20
Overall presentation was great
2024-10-19
Your management was very helpful and professional
2024-10-18
Andrea was very helpful with emails and answering all our questions before our trip. Giulia and Alessandro at the front desk were very friendly and welcoming. Everyone always provided a warm and welcoming smile when we returned to the hotel.
2024-10-18
We had a wonderful stay. Everyone was professional and friendly and welcoming. A special thank you to Andrea at the front desk who was so helpful in planning our stay and answering questions, and to Giulia, also at the front desk who was always there to answer questions and offer suggestions. A special thank you also to Sara, our housekeeper who was always smiling and accommodating of our every need.
2024-10-18
A very clean and modern hotel. We enjoyed our stay!
2024-10-17
The rooftop bar/restaurant staff are superb.
2024-10-17
L'accoglienza della reception da parte del direttore Carmelo e del suo staff è stata ottima. Sicuramente avrebbe raggiunto l'eccellenza se ci fosse stata anche la signora Gabriella, dimissionaria. Professionalmente ed empaticamente sentirò la sua mancanza. Aveva, con il suo sorriso, la capacità di farmi sentire a mio agio, quasi a casa. Per uno come me, solito a frequentare alberghi di alto profilo, la signora Gabriella rappresentava un punto di riferimento.
2024-10-16
Truly enjoyed the visit and the service.
2024-10-14
Many thanks to Roberta for arranging our driver for our trip to Mezzoiusso.
2024-10-13
It was an excellent experience and the staff were exceptional, friendly and professional.
2024-10-13
A big thank you to the front office. Our flight was cancelled and they did everything to help and extend our stay.
2024-10-13
Great service and lovely hotel. Thank you!
2024-10-13
Tivemos uma experiencia maravilhosa nos 3 dias que estivemos neste hotel. A gentileza dos profissionais com um alto padrao de atendimento foram fundamentais em nossa percepção geral da estadia. Imensa gratidão à equipe.
2024-10-12
Very pleasant stay
2024-10-11
Muy agradecidos por la atención amabilidad y buena disposición de todo el personal. Tuvimos una estadía muy agradable en el hotel.
2024-10-11
Excelente estadía en el hotel. No tengo ninguna observación
2024-10-11
Die Mitarbeiter waren alle sehr nett und freundlich 😊
2024-10-10
The front desk staff was always welcoming and helpful when we had questions or needs.
2024-10-10
WAS VERY PLEASED WITH MANAGEMENT AND THE STAFF. EVERYTHING WAS FRESH AND ORGANIZED. THE ROOMS WERE BEAUTIFUL AND COMFORTABLE
2024-10-10
The hotel is in a great location. Lots of great bars, restaurants and shopping in walking distance. The staff is helpful, friendly and professional. The hotel is clean, sleek and modern. The rooftop bar is fantastic! Breakfast buffet is excellent!!
2024-10-08
Staff for packing breakfast bag for early departure
2024-10-08
very friendly, helpful and informative regarding restaurant options etc.
2024-10-06
Apart from the food in the rooftop restaurant we had a wonderful stay. Thank you
2024-10-06
Grazie for a lovely stay at your hotel. The room was very comfortable, modern and spotless. The staff were very friendly, professional and courteous.
2024-10-06
Thank you for being so welcoming and helpful with transportation and any questions we had.
2024-10-06
Very nice hotel and centrally located.
2024-10-06
We had a very nice time at the Hotel. Roberto at the rooftop breakfasts was a highlight of our trip. Gabriella was terrific in advance planning over email and we also spoke to others via telephone before our arrival. Front desk crew was professional and courteous. We enjoyed one dinner at the rooftop and the staff was very helpful. We love the location of the hotel and we would definitely return.
2024-10-05
Wonderful. Gabriele at rooftop bar was excellent
2024-10-04
Thanks for the reception. So good and helpful once you arrived.
2024-10-03
Great staff! Very helpful
2024-10-02
Thank you to front desk people. They were very helpful guiding us and mapping places we wanted to go.
2024-10-02
Wonderful stay..thank you!
2024-09-29
Merci....
2024-09-28
The staff were so kind and helpful enjoyed our stay
2024-09-27
Pedonale estremamente cortese e professionale.
2024-09-27
Thank you for the wonderful stay at Hotel Politeama. Everything including the staff was wonderful.
2024-09-27
Muy buena calidad de atención, el personal excelente
2024-09-27
La camera era confortevole e pulita.
2024-09-27
Wie immer alles perfekt....
2024-09-27
We really enjoyed staying in the hotel. Excellent location, fabulous view from our room , very attentive staff,great breakfast, lovely rooftop bar, with beautiful view and great food . It was a wonderful start to our holiday in Sicily
2024-09-26
Your staff was very nice!
2024-09-26
Thank you to everyone!! What a wonderful hotel
2024-09-25
The front desk staff were always pleasant and fantastic to work with
2024-09-24
Very helpful front desk.
2024-09-23
Soggiorno piacevole ed all,altezza della reputazione della struttura
2024-09-22
Always helpful when assistance required
2024-09-21
Of the 4 hotels we stayed in Hotel Politeama was the best. The location is perfect , we had a lovely view of the piazza, the rooms were very comfortable and clean. The rooftop bar was amazing. The breakfasts were outstanding. A highlight of our holiday in Sicily. Thankyou. Grazie mille.
2024-09-21
Thank you for an amazing stay. The room was always clean and well cared for. Your maid service is outstanding. The front desk was polite and very accommodating. Thank you for a wonderful time.
2024-09-19
A comfortable hotel.
2024-09-19
L'accoglienza e la gentilezza del personale è encomiabile
2024-09-18
Our experience was wonderful and the staff really helpful. Breakfast staff were great!
2024-09-17
We had a pleasant 3 day stay at the hotel. The accomodation was satisfactory, yet a litlle more space in the room would have been welcome. Breakfast was complete and abundant. The diner we had the last night at the rooftop bar was delicious. We will certainly recommend your hotel to friends and relatives if they plan a passage or stay in Palermo.
2024-09-17
The roof top bar staff were wonderful!!…friendly and inviting…. One of the servers at breakfast buffet was very warm and friendly (wish I had gotten his name)..
2024-09-15
Thank you for your excellent customer service from each and every employee we encountered. Very helpful, professional and friendly.
2024-09-14
Thank you for the great service I thoroughly enjoyed my stay
2024-09-14
We had a wonderful experience during our stay. Staff is very cordial and friendly
2024-09-13
Ihre Mitarbeiter waren sehr freundlich und professionell
2024-09-11
Simply, a great stay!
2024-09-11
A really enjoyable stay at a good hot
2024-09-10
You made our stay absolutely wonderful. This hotel was more than I expected. It is literally perfection. Staff was amazing, restaurant was excellent location etc. perfect
2024-09-08
Grazie a Gabriella!
2024-09-08
Personale gentile e disponibile, camera pulita ed accogliente, di adeguate dimensioni con ottima vista.
2024-09-07
Excellent stay
2024-09-06
Thank you for great service and courtesy
2024-09-06
Schönes Hotel bequem sehr zufrieden
2024-09-05
The service provided in the hotel and in the rooftop bar was amazing.
2024-09-04
Thank you. The staff was very friendly and polite always. Great service.
2024-09-04
Top!
2024-09-02
Compliments to everyone from the reception to the breakfast staff and to the room cleaning group. Appreciated help with calls and reservations. Overall very professional.
2024-09-02
Rooftop lounge was excellent. Location of the hotel was excellent. Most front desk staff were great.
2024-09-01
Thank you for hospitality.
2024-09-01
Staff was wonderful at reception and the breakfast room. Very friendly and helpful.
2024-08-31
Thank you to the breakfast team for always making me feel welcomed. They packed me breakfast for my early morning flight which I really appreciated. Staff overall were very friendly. Would love to stay here again when I come back to Palermo.
2024-08-31
The bar tender is superb a real asset and v friendly Cleaners also v v good Reception staff also v good and helpful
2024-08-30
Un coup de chapeau à la réception: disponibilité, aimabilité et service (luggahe room, restaurant booking …) Et félicitations au personnel du restaurant pour son professionnalisme
2024-08-30
Nous avons passé un séjour vraiment très agréable dans votre établissement ! Nous venons généralement à Palermo chaque année, car nous allons faire de la plongée à Ustica, et votre établissement est idéalement placé par rapport au port et à l'arrêt de bus vers l'aéroport juste devant votre porte. C'est la première fois que nous séjournions à l'Hôtel Politeama, mais ce ne sera pas la dernière car nous avons été enchantés tant par l'accueil, que par les chambres et le restaurant panoramique. Un grand merci et très probablement à l'année prochaine !
2024-09-03
Personale alla Reception gentilissimo, servizio pulizia camera eccellente e personale gentile e disponibile. Complimenti
2024-08-26
Fantastico Hotel, personale gentile e competente
2024-08-26
The staff was very kind and helpful at all times, thank you
2024-08-25
Insgesamt alles sehr freundlich
2024-08-24
Beautiful and wonderful location!
2024-08-24
Very happy after day 1.
2024-08-19
Wonderful hotel, staff and service..
2024-08-19
A lovely stay, the hotel surpassed my expectations. Thank you for your kindness.
2024-08-18
Molto gentili tutti.
2024-08-18
it was good experience
2024-08-18
Personale accogliente
2024-08-17
Très bon accueil et personnel très avenant. Chambre très bien, très propre.
2024-08-15
Thanks to the poeplo there serve breakfast
2024-08-13
Grazie a tutti gli addetti alla reception, in primis Raffaele, per la loro cortesia e disponibilità a soddisfare ogni domanda e richiesta. I suggerimenti sui luoghi da visitare e dove mangiare sono stati superlativi. Due giorni stupendi!
2024-08-13
Thank you to all. We were happy with everything
2024-08-12
Ringrazio in particolare il servizio in camera e l’accoglienza
2024-08-12
Go further ! Thanks for the good experience we had 🙏🏽
2024-08-11
Gentili efficienti molto soddisfatti di questo soggiorno
2024-08-07
The breakfast is really good The furniture in the hotel is really lovely aand chosing very well. In the room but also in the hallway, reception
2024-08-06
Great experience. I will definitely recommend it to friends and family ..
2024-08-04
Great quality hotel. Pleasant staff. The rooftop bar and restaurant was fabulous.
2024-08-03
The front desk was very helpful
2024-08-03
You guys were awesome! Thank you for having us! Management is very helpful and kind; we will be definitely recommending your hotel to others.
2024-08-02
Great service, beautiful hotel
2024-08-02
Ottimo hotel
2024-08-02
Gracias al equipo del lobby, son geniales.
2024-07-31
Very helpful with any questions or assistance needed.
2024-07-31
thank you for being so accommodating for our whole family.
2024-07-27
Thank you! I really enjoyed my stay.
2024-07-26
Hotel meraviglioso, personale molto preparato,accogliente ed estremamente gentile.
2024-07-27
My family and I had a wonderful stay (five nights) at Hotel Politeama. The people at the desk were very helpful. We enjoyed the breakfasts. We had a lovely dinner one night at the restaurant.
2024-07-26
Il personale è stato di una disponibilità incredibile
2024-07-25
L'hotel offre un servizio incomparabile e sempre cordiale.
2024-07-25
Thank you for promptly and kindly moving us to a new room when the room above started to leak water into our bathroom!
2024-07-25
Отель расположен очень удобно, в шаговой доступности от основных достопримечательностей города. Номера чистые, уютные и комфортные, оснащены всем необходимым для приятного отдыха. Сотрудники отеля очень внимательны и профессиональны, всегда готовы помочь с любыми вопросами. Wi-Fi работает стабильно и без нареканий. Если вы путешествуете на машине, команда отеля оперативно припаркует ее за 25 евро в день. В целом, наш отдых в этом отеле был замечательным!
2024-07-24
c
2024-07-21
Our stay was excellent, we had no bad encounters with any of the staff, and everyone was very helpful.
2024-07-20
Grazie ,siete stati molto gentili e premurosi. Complimenti per la pulizia e l'ottima accoglienza.
2024-07-20
Bravi tutti
2024-07-20
It was a very pleasant experience. Thank you for your services.
2024-07-19
Our daughter was not well and you arranged a room after check out at no extra charge, we really want to let you know how much we appreciate that. Thank you again so so much
2024-07-19
Thank you a lovely stay and holding our luggage after check out as we had a late night flight 👏👏
2024-07-17
Thank you to the restaurant staff for breakfast who always greeted me with a smile in the morning, were polite and helpful and remembered my coffee request
2024-07-15
Thank you for the warm welcome and your kindness throughout our staying!
2024-07-14
The bar staff were lovely. Kind. Attentive. As we're the breakfast staff. Lovely individuals
2024-07-14
Despite turning up on the incorrect day the staff were very helpful and managed to get us a room - many thanks
2024-07-14
Good breakfast; Good service from everyone at hotel.
2024-07-14
Front desk staff was excellent
2024-07-14
Servers at breakfast were excellent and friendly. Also the breakfast itself was spectacular.
2024-07-13
Very Helpful reception Staff
2024-07-12
Excellent all round. Really lovely staff and whole experience could not have been better. Excellent recommendation in perfect location.
2024-07-11
Front desk and the concierge were helpful and pleasant
2024-07-11
Beautiful hotel. Lovely staff.
2024-07-10
Merci pour séjour exceptionnel en famille . Localisation de l hôtel impeccable, très bien décoré et petit déjeuner dans le sous sol très très bien aménagé…. Merci pour nous avoir trouvé un taxi avec un chauffeur ( hôtel vers CEFALU (club Med) qui a conduit de manière très agréable, calme, et … nous nous sentions en sécurité avec les enfants.
2024-07-09
The service and drinks at the rooftop bar were very good
2024-07-09
So helpful, had a great time.
2024-07-09
Buen hotel. Gracias
2024-07-09
All staff encountered were friendly, courteous and accommodating. Great location only wish a balcony room was available for my stay. Next time 😉
2024-07-09
Grazie Mille to your amazing front of house staff (so friendly and helpful with advice and recommendations), to your fabulous breakfast staff (smiley, welcoming and efficient), your wonderful room cleaners (always happy, saying good morning and keeping our room spotlessly clean and tidy), and your brilliant restaurant staff (friendly, professional, welcoming, plus such delicious drinks and food!) We can’t wait to come back. One thing if you have any say to the city tourist department, we find the horse carriages cruel and there should be much stricter rules for the horses well-being. Not working in the heat of the day, more water breaks, no standing in the direct sunlight. It’s such a horrible sight for tourists, the horses are clearly suffering.
2024-07-07
we had a wonderful holiday the staff were all very helpful and friendly.
2024-07-07
A fantastic stay, exceeded our expectations. A lovely comfortable hotel which was kept immaculately clean. The housekeeping in or room(202) was fantastic. Thanks Hotel Politeama, we will be back. Breakfast and the cappuccino was excellent as was the staff on front of house.
2024-07-07
It was the best hotel for me and wife. My honey moon was blessed by your hotel. So appreciated you.
2024-07-07
Well done keep up the great wirk
2024-07-06
Our stay at the Hotel Politeama was a pleasure. The staff were kind and helpful with directions and recommendations.
2024-07-04
We had a great say -thank you. Rooms always cleaned very well and efficiently. Locations was great. Breakfast was great -with great selection and great staff.
2024-07-04
We found all the staff helpful and friendly
2024-06-30
All good
2024-06-30
Un très bon accueil. Bravo au ménage !
2024-06-28
stayed twice at hotel and request for higher floor on second floor was accommodated
2024-06-27
Lovely hotel in great location.
2024-06-27
The top floor restaurant staff were excellent - we wouldn’t normally eat at a hotel restaurant but we went there for a drink and the staff were so friendly and attentive that we ate there twice
2024-06-26
Dear Reception Staff, you are very kind and efficiant. Same the waiters at breakfast. Thank you. Kind regards, Nevija Bozic
2024-06-26
The breakfast staff were excellent and made every effort to cater to our needs
2024-06-24
Excellent staff !
2024-06-24
the staff at the reception was very helpful and pleasant.
2024-06-24
Sehr freundliche Mitarbeiter von der Rezeption bis zum Frühstück zu den Zimmern und in der rooftop bar! Wir fühlten uns sehr willkommen
2024-06-24
The front desk was very helpful, also spoke and understood English. We requested a food walking tour and I really want to recommend the tour with Maria it turned into a food/history walking tour. The gentleman at the front desk set the tour up for us and it was awesome! It was a 3 hour tour and she stayed with us for 5 hours and seemed to be enjoying herself. Very knowledgeable!
2024-06-24
Thank you so much to the friendly staff and lovely lady who assisted us with information on things to do and see
2024-06-24
Every was great and welcoming . Great hotel.
2024-06-23
Roberta the consigner was great! She was excellent at her job and went the extra mile for us We truly appreciated all her help and knowledge
2024-06-23
Thanks for a great stay.
2024-06-21
Complimenti al Personale tutto per cortesia e professionalità. Un caro ringraziamento alle signore che si occupano del servizio al piano molto accurato ed attento
2024-06-21
Thank you
2024-06-20
Thanks for a very good welcome in the lobby late at the night on our arrival.
2024-06-19
in particolare corre l'obbligo di segnalare la grande professionalità e disponibilità dimostrata da Roberta, alla quale inviamo i nostri più sinceri e affettuosi saluti
2024-06-18
Excellent price point hotel.
2024-06-18
The hotel gives the value of the money. My stay in the hotel was pleasant with the reception staff, housekeeping, nice breakfast and the location of the hotel. Thank you
2024-06-18
Thank you for the ecxelent management, and the reception staff.
2024-06-17
Thankyou we had a wonderful stay with you :-)
2024-06-17
Staff was very accommodating and helpful with any needs we had.
2024-06-16
I am so glad to have been your guest. I loved my time with you.
2024-06-15
Estremamente cortesi, colazione superlativa
2024-06-14
La gentilezza e la professionalità sono veramente un di più rispetto ad altri Hotel
2024-06-13
Very helpful staff. Front desk. Breakfast room. I used your gym and the ladies kept it clean. Excellent location. Good suggestions.
2024-06-13
Roberta was amazing and made our trip great. The staff was incredibly accommodating. The restaurant was beyond fabulous. Staff there exceptional as well!
2024-06-11
We enjoyed the 2 nights we were there. Our room was large, clean and fresh. The bathroom was on the small side, so more hooks to hang things would be helpful. Front desk staff were friendly and efficient, as were the breakfast staff.
2024-06-09
Hello, I stayed at Hotel Politeama from May 13 - 20 and June 5 - 8, 2024. Both stays were wonderful - perfect location, lovely staff, very good breakfast and very comfortable room. Everyone was so kind, friendly and helpful - front desk staff, housekeepers, breakfast room staff. Also, please can you pass along a big thank you to Gabriella at the front desk for me? She really welcomed me to Politeama and Palermo and she was so helpful with recommending restaurants and things to do. I really enjoyed everything she suggested. She was so good to me. Thank you so much, Patricia
2024-06-09
Everyone there were fabulous!!
2024-06-08
Reception staff were really helpful. We had an excellent restaurant recommendation from them.
2024-06-08
Thanks for making our stay in Palermo a very happy and memorable one
2024-06-07
Thank you for outside dining recommendations and travel information
2024-06-06
Thank you for being so accommodating
2024-06-06
Courteous staff
2024-06-06
Your hotel exceeded my expectations with fine furnishings, fabrics and feng shui. I look forward to my return next week!
2024-06-05
Room was beautifully clean every day.
2024-06-05
Very clean and well presented hotel - we loved the artwork and general atmosphere, staff always helpful and friendly
2024-06-04
thank you for your service
2024-06-03
Perfect stay for one night, very central, clean and information for check in and the stay was very clear.
2024-06-02
Everybody on the staff was great
2024-06-01
A lovely well situated hotel with a great room, view and bathroom. The consierge was helpful and friendly.
2024-06-01
I loved my stay
2024-06-01
Fantastic stay and fantastic staff!!
2024-06-01
Gratzi! Service was great. The room was okay. The bed was comfortable.
2024-05-31
grazie di tutto
2024-05-27
Front desk staff we always welcoming and friendly. The staff on the roof top bar we also fabulous.
2024-05-27
Perfect hotel, nice view
2024-05-26
Thank you, very pleasant stay, very clean and great location. Very good and attentive customer service.
2024-05-26
Excellent stay- Thank you!
2024-05-26
The front desk was phenomenal!!!!
2024-05-26
Many thanks to all your staff especially Reception staff for professionalism and courtesy. Thanks especially for keeping my phone safely until I was able to return for it .
2024-05-26
The breakfast service staff were extremely good at their jobs. The service given was always polite and professional. The breakfast selection available each day was excellent.
2024-05-26
The staff were kind. They provided good direction. The restaurant at the top of the hotel was fabulous.
2024-05-25
Bertt
2024-05-25
In the reception there was a very very kind employee. Unfortunately I don´t know his name.I woul like to praise his work.
2024-05-25
Unfortunately I didn't ask for the name of the man that was working in the front desk when my sister and me made the check-out on May 24 around 10:30-11h. He was very kind, efficient and helped us to take a cab to the airport, including helping us to conduct our luggage to the taxi.
2024-05-24
Very helpful and friendly staff at reception and cleaning the rooms.
2024-05-23
Very helpful front desk staff. Great customer service in breakfast room. We enjoyed a meal ar rooftop bar.
2024-05-21
Impeccable service! Staff were pleasant and always willing to accommodate. We had an amazing stay at your beautiful hotel.
2024-05-20
siete stati molto gentili e cordiali e per questo vi ringraziamo
2024-05-19
Very nice staff
2024-05-19
Le petit-déjeuner est incroyable, merci.
2024-05-18
The breakfast staff was attentive, friendly and welcoming! Same with the front counter staff.
2024-05-16
I was very pleased that we could taste Sicilian dishes and sweets at breakfast. The receptionist was very kind and helpful, so special thanks to them.
2024-05-16
ottima accoglienza
2024-05-15
Very nice accommodations, very comfortable. Staff was friendly and helpful.
2024-05-14
Everyone at the hotel was friendly and welcoming. Special thanks to the breakfast staff for quick service and kind words. The front desk was helpful in storing luggage, offering suggestions, and giving directions.
2024-05-14
We had a very comfortable three-night stay at the Hotel Politeama. The room was spacious and immaculate, including the bathroom. The view of the theater/plaza was fantastic, allowing us to enjoy the city's ambiance even from inside our room. This greatly enhanced our stay in Palermo. Thank you!
2024-05-14
staff was courteous and friendly. all tried to be helpful
2024-05-14
Beautiful stay
2024-05-14
Ho sempre trovato un portiere a disposizione
2024-05-13
professionalità e gentilezza
2024-05-13
Personale del ricevimento estremamente disponibile e pronto a cogliere le esigenze. Personale della sala colazione egualmente gentile, pronto e disponibile
2024-05-11
GENTILEZZA E PROFESSIONALITÀ
2024-05-11
The rooftop bar and restaurant was impressive.
2024-05-11
Great location and very helpful staff.
2024-05-11
Room was lovely, spotlessly clean. Reception always very polite and helpful. Thanks to everyone.
2024-05-10
Very good management and excellent room service.
2024-05-09
Thank you for sorting out our room temperature so promptly
2024-05-08
Superfreundlicher Empfang, sehr bemüht, das Zimmer war sehr sauber, die Zimmermädchen haben täglich ganze Arbeit geleistet, wir waren sehr zufrieden und werden das Hotel natürlich weiterempfehlen, gerne auch wiederkommen.
2024-05-07
Nous avons passé un très bon séjour. J'ai apprécié le décor minimaliste, en bois, de la chambre.
2024-05-06
Thankyou to Roberto at The Breakfast lounge .He made our coffees to our liking
2024-05-05
We enjoy our stay
2024-05-05
Thanks to all staffs that make my stay comfortable.
2024-05-04
The staff were all very helpful and friendly. Julio, from the rooftop bar, gave us several great restaurant recommendations and we had two delightful meals because of his guidancee!!
2024-05-03
Man schläft super, da die Matratze super ist. Zimmerreinigung sehr gut. Tolles Frühstück mit sehr aufmerksamen Serviceteam.
2024-05-02
The bed was very comfortable and the housekeeper was very nice.
2024-05-02
The waiters serving in the breakfast area were outstanding and the breakfast quality was very good.
2024-05-01
The desk staff particularly were extremely helpful. We had lost luggage from our flight and they couldn’t have done anything more to help us. Thank you.
2024-04-30
the overall team of the rooftop restaurant was really good. The manager was extremely adaptable and flexible about our table and very good at advising for the wine and explaining it.
2024-04-30
All the staff are great, and went out of their way to help us. Thank you for making our holiday a great one!
2024-04-29
Ottimo soggiorno. Personale cordiale e competente.
2024-04-29
personale reception eccellente
2024-04-29
Thanks to all of the staff in the hotel for considerate, caring and your professional manner.
2024-04-29
Well kept hotel with friendly service.
2024-04-28
Siamo stati benissimo grazie!
2024-04-28
Ottimo
2024-04-28
Personnel très aimable et serviable pour nous permettre d’attendre notre transfert
2024-04-27
Thank You for reception for nice communication.
2024-04-26
Staff was pleasant and accommodating.
2024-04-25
Complimenti per il personale al servizio colazione
2024-04-25
Thanks for the great reception team. Also the breakfast team at 7th floor.
2024-04-25
Everyone was helpful and very nice. This is the perfect hotel for a family visiting Palermo. I would like to extend a very special thank you to Andreas and Roberta, who helped us several times. They made everything easy for us.
2024-04-25
Thank you for two good nights at your hotel
2024-04-25
Very warm welcome upon checking in, we were given all basic information and also the smile and approachable feeling all the time and I could see that everyone is so proud of the brand
2024-04-25
Overall am happy with the staff working attitude.
2024-04-24
Excellent stay overall. The location is perfect to get everywhere we wanted to go. The valet parking was a huge plus, as we had a car for travel around to other areas of Sicily
2024-04-24
Everyone at the hotel was kind, courteous and helpful. Thank you
2024-04-23
Sehr zuvorkommendes Personal!
2024-04-22
Tutti all'altezza professionale della struttura, in particolare una gentilezza ineguagliabile. Noi però così a pelle ci siamo trovati super bene e coccolati dalla signora che sbadatamente non ricordiamo il nome, ma come traccia possiamo dire che il giorno prima della partenza ci aveva detto di avere il bimbo a casa che non stava troppo bene.
2024-04-22
Very fine, well trained staff!
2024-04-21
Thank you to the check-in staff. Everyone of them was polite, professional, friendly and very helpful to even those of us whose Italian is somewhat lacking.
2024-04-21
A great experience, certainly so.
2024-04-21
Thanks to the hard working breakfast staff and the chambermaid.
2024-04-20
Outstanding customer service!
2024-04-20
Very neat hotel, tasty continental breakfast, friendly staff. Highly recommended!
2024-04-19
Desidero sottolineare la professionalità e la gentilezza mostrate dal personale della reception, in particolare della Sig.ra Gabry. Una particolare menzione nei riguardi della Sig.ra addetta alla pulizie all'ottavo piano, meticolosa, solerte e gentilissima. Un sentito ringraziamento a tutto lo Staff.
2024-04-17
Congratulations for all Politeama Team. All of them very kindly and efficient.
2024-04-17
Grazie
2024-04-17
Thank you for taking such good care of us when my mom fell. We are really grateful for your support.
2024-04-17
Camere super pulite
2024-04-15
Reception staff were lovely and very helpful
2024-04-15
very enjoyable stay, everyone was friendly and greeted us daily
2024-04-15
Excellent Hotel and wonderful service. We will definitely be back.
2024-04-17
Grazie della cortese accoglienza e grazie dell’aiuto per il carica cellulare che avevo scordato!
2024-04-13
Great stay! Thank you.
2024-04-13
Vielen Dank für den tollen Aufenthalt. Die Angestellten waren alle großartig, insbesonders der rothaarige Herr und die Dame mit der Brille an der Rezeption.
2024-04-13
Thank you for the professional service. We really enjoyed to stay at Politeama!
2024-04-13
Pleasant and courteous employees; helpful
2024-04-12
Alles freundlich und super, komme gern wieder.
2024-04-11
Reenvio de documentos deixados no meu quarto. Muito obrigado.
2024-04-10
Thank you, especially cleaning lady
2024-04-09
tUTTO OTTIMO ,COMPLIMENTI
2024-04-09
everyone was very helpful
2024-04-09
Every time I need any information etc the whole staff has been amazing!
2024-04-09
Keep up the good work
2024-04-08
The host at the restaurant top floor was helpful, personable, spoke good English and made our experience most pleasant.
2024-04-08
I thought the quality and helpfulness of the staff were excellent throughout - from the reception desk to the restaurant staff and the maids servicing the rooms. That is quite an achievement.
2024-04-07
The female member of staff who helped throughout our stay, Apologised for behaviour of younger male member of staff.
2024-04-06
We had a wonderful stay at Hotel Politeama. Lovely, big and comfy room. Delicious breakfast with very friendly and helpful waiters. Overall satisfaction. Elli, England.
2024-04-06
Sehr zuverlässiger Zimmerservice.
2024-04-04
Personale gentilissimo e cortese. Complimenti veramente
2024-04-04
Ottima professionalità e cortesia di tutto il personale (ristorante, reception, pulizie, queste ultime in particolare).
2024-04-03
sehr freundliches personal....super Kaffee
2024-04-03
Alles war bestens. Sehr freundliches und zuvorkommendes Personal. Die Punkte, die ich nicht beantwortet habe, konnte ich nicht, da ich mich auf einer Gruppenreise befand und im Hotel nicht gegessen habe.
2024-04-03
tutti gli operatori molto funzionali educati e disponibili complimenti
2024-04-03
Tutto è stato molto buono. Spero che ci incontreremo di nuovo.
2024-04-03
Complimenti a tutto lo staff dell'hotel Politeama, tutti sono stati gentilissimi, disponibili, attenti, ci avete fatto sentire a casa! Ottima la sistemazione, la colazione e la cena al ristorante con vista è stata veramente superba!!Non vediamo l'ora di tornare a trovarvi!
2024-04-01
Sehr nettes Personal, am Empfang im Frühstücksraum, der Bar und das Zimmermädchen.
2024-03-31
Front Desk staff were exceptionally pleasant and heloful.
2024-03-31
Complimenti al tutto personale e alla direzione per le scelte commerciali
2024-03-31
Every person I met was polite and very helpful. Thank you for a lovely Easter time in Palermo!
2024-03-28
Grazie per la cortesia, la disponibilità e l'accoglienza di tutto il personale. Soggiornando presso la vostra struttura ci si sente come a casa
2024-03-29
Tolles Hotel, tolle Lage, tolle Roof-Top-Bar!
2024-03-27
Danke an den Service-Mitarbeiter vor Ort, der uns bei Einchecken mit einem anderen Zimmer bzw. sogar einem Upgrade geholfen hat. Vielen Dank für das Entgegenkommen.
2024-03-27
Sehr nettes Personal
2024-03-26
Complimenti a tutti lo staff, in particolare l addetto della reception, che ha capito il disagio e ci ha prontamente sostituito la camera. Grazie
2024-03-26
Tutto molto curato, personale preparato e professionale. Soggiornò impeccabile
2024-03-26
Clean. Thanks for the fan for the second night it helped us rest.
2024-03-25
Grazie per l'ospitalità e la disponibilità mostrata nei nostri confronti
2024-03-24
El personal del desayuno es muy ayento
2024-03-24
Il personale della reception e della sala dove viene servita la colazione è molto cordiale e professionale. Tranne la donna con i capelli biondi, mezza criniera e occhiali, della Reception, di cui ho parlato nel testo precedente. Lei è molto poco professionale e scortese
2024-03-23
thanks
2024-03-22
Your restaurant is outstanding. An outdoor direction for non stayers would be appropriate.
2024-03-20
We had a great stay, and the restaurant in the roof top was magnificent
2024-03-17
solo ringraziare e complimentarmi per la professionalità dimostrata
2024-03-16
Complimenti a tutto lo staff! grazie per la cortesia del personale delle colazioni. ottima colazione!
2024-03-15
puntuali e gentili, grazie
2024-03-16
Location pulita , atmosfera gradevole. Anche le camere molto comode
2024-03-14
Grazie al personale della reception per aver compreso le nostre esigenze.
2024-03-14
Grazie
2024-03-13
Very nice experience. Night bar staff was exceptional. View was magnificent.
2024-03-13
Everyone at the Hotel Politeama was amazing I can’t thank you enough for making my stay very comfortable! This place feels like home!
2024-03-13
Thank you to the early morning gentleman desk agent for helping us make a phone call to find out why our driver for the transportation to the airport never showed. up.
2024-03-12
Complimenti a tutti mi ci siamo trovati benissimo ,grazie anche per averci trovato una persona gentile IGNAZIO il taxista
2024-03-08
Molto gentili!
2024-03-07
Complimenti per serietà e professionalità.
2024-03-07
Grazie per la sostituzione della camera a causa del riscaldamento non funzionante nella camera assegnata all’arrivo
2024-03-07
grazie per tutto
2024-03-07
Gentili
2024-03-04
gentile e competenti
2024-03-03
Very welcoming and peaceful hotel Thank you
2024-03-01
Impeccabili !
2024-02-26
nel complesso hotel comodo per ubicazione e confort. Da consigliare sicuramente
2024-02-25
Hotel 4 stelle meritatissime! Posizione centrale di fronte al meraviglioso Teatro Politeama e all’inizio della zona pedonale. Area sicura anche di sera…io giravo sola anche alle 22-22.30 senza problemi. Struttura pulitissima con un taglio moderno di design. Colazione ricca e con anche le specialità siciliane. Dotato di una piccola ma ben attrezzata palestra che ho usato 🔝! Se potete chiedete una stanza ai piani alti… la veduta merita! Non perdetevi poi il ristorante / lounge bar: un roof top super suggestivo! Ci passo di nuovo a Palermo ci torno sicuro!
2024-02-24
Many thanks for restaurant recommendations, for being friendly and polite.
2024-02-23
Très bien accueillis, aucun problème hôtel très agréable seul défaut la salle du petit déjeuner dans une salle aveugle ce qui n'est pas très agréable... Un petit déjeuner en étage avec vue serait tellement agréable. Merci.
2024-02-17
Thank you to the front desk staff for handling the ordering of our ride to the airport that we had requested upon check in. The ride was on time the early morning we left! Thank you.
2024-02-17
complimenti per la cortesia e disponibilità
2024-02-16
Café et cake pistache italiens au top 👌🏻 i
2024-02-15
Niente da aggiungere. . Tutto bene
2024-02-12
Very convenient and comfortable.
2024-02-09
Très bon hôtel avec un rapport qualité/prix excellent- emplacement idéal- chambre très propre- Bar du roof top parfait
2024-02-03
Many thanks for our recent lovely stay. In particular, we appreciate the staff and enjoyed the rooftop bar and breakfast. Thank you!
2024-02-01
Ho trovato il personale attento, cordiale e disponibile alle richieste
2024-02-01
Nos plus vifs remerciements à toute l équipe: petit déjeuner et réception en particulier Gabriella
2024-02-01
Je tiens à exprimer mes vifs remerciements à tout le staff de l'hôtel et en particulier à Gabriella (réception). Le personnel de l'hôtel est très agréable, chalereux et accueillant. Sagissant de mon second séjour à Politeama Hôtel, j'ai été agréablement surprise que le personnel surtout au restaurant (petit déjeuner) se souvienne encore de nous. Mille merci à toute l'équipe. Non seulement je reviendrai dans cet établissement mais aussi, je le recommanderai à mes amis et collègues.
2024-02-01
Grazie mille per la cortesia e la gradevole accoglienza.
2024-01-29
Servizio eccellente
2024-01-29
Grazie per l’accoglienza
2024-01-21
Muy agradecido por la respuesta cállida de los empleados en general. Un servicio muy propio, respetuoso y siemrpre atento a las necesidades del huésped. Lindas instalaciones, sencillas pero sumamente cómodas e impecablemente limpias.
2024-01-16
Thank you very much! Everything was great!
2024-01-14
Thank you for your service.
2024-01-08
grazie per l'evasione delle richieste avanzate e per i suggerimenti ricevuti
2024-01-07
Grazie a tutti, molto gentili e simpatici
2024-01-07
Merci pour votre accueil et au femme de ménage pour leur travail
2024-01-07
Gentilezza e disponibilità
2024-01-06
Tutto molto bene gestito. Una piacevole esperienza nel centro di Palermo
2024-01-04
Breakfast & cleaning service people were wonderful.
2024-01-03
Grazie. For making our stay in Palermo very plesant. We would use again this hotel.
2024-01-02
Thank you for arranging early checkin and upgrading to a room overlooking the square and the New Years Eve party. Also for the assistance and extra effort in finding a place to park
2024-01-02
We were allowed to check in early on New Years eve and the staff was extremely helpful with helping us arrange a place to park in order to get out early in the morning.
2024-01-02
Colazione eccellente
2024-01-02
Carissimi, vorremmo ringraziarvi della cortesia e disponibilità usataci da tutto il personale durante il nostro soggiorno. Ci siamo trovati molto bene e, se dovessimo tornare nella splendida Palermo, sicuramente ci rivolgeremo alla Vostra struttura. Luca e Francesca
2024-01-02
Всё было очень хорошо. Благодарность всему персоналу отеля и успехов!
2024-01-02
Ottima gestione della struttura, qualità e cortesia
2024-01-02
Very pleased with the service ,cleanliness , located and management was excellent
Favoloso
Le portate
Aree comuni e servizi
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali sul soggiorno
Soddisfazione globale e informazioni generali sul ristorante
Piazza Ruggero Settimo 15, Palermo 90139, PA
39 091 32 27 77
2024-12-31
Thank you all for an excellent stay!