Hotel Politeama

2024-10-21

Julia at the front desk and Julio in the restaurant were both very helpful.

2024-10-21

Julio at the bar & restaurant was fantastic. Julia at the front desk was also very helpful & professional. All of your staff were great.

2024-10-20

The service and the staff were excellent and helpful.

2024-10-20

Je remercie tout le staff de l'hôtel pour leur amabilité et gentillesse, l'accueil, le service chambre et petit déjeuner. Le geste d'ajouter une bouteille d'eau et une cafetière dans notre chambre a été vivement apprécié.

2024-10-20

Overall presentation was great

2024-10-18

Andrea was very helpful with emails and answering all our questions before our trip. Giulia and Alessandro at the front desk were very friendly and welcoming. Everyone always provided a warm and welcoming smile when we returned to the hotel.

2024-10-18

A very clean and modern hotel. We enjoyed our stay!

2024-10-17

The rooftop bar/restaurant staff are superb.

2024-10-17

L'accoglienza della reception da parte del direttore Carmelo e del suo staff è stata ottima. Sicuramente avrebbe raggiunto l'eccellenza se ci fosse stata anche la signora Gabriella, dimissionaria. Professionalmente ed empaticamente sentirò la sua mancanza. Aveva, con il suo sorriso, la capacità di farmi sentire a mio agio, quasi a casa. Per uno come me, solito a frequentare alberghi di alto profilo, la signora Gabriella rappresentava un punto di riferimento.

2024-10-16

Truly enjoyed the visit and the service.

2024-10-14

Many thanks to Roberta for arranging our driver for our trip to Mezzoiusso.

2024-10-13

A big thank you to the front office. Our flight was cancelled and they did everything to help and extend our stay.

2024-10-13

It was an excellent experience and the staff were exceptional, friendly and professional.

2024-10-13

Great service and lovely hotel. Thank you!

2024-10-13

Tivemos uma experiencia maravilhosa nos 3 dias que estivemos neste hotel. A gentileza dos profissionais com um alto padrao de atendimento foram fundamentais em nossa percepção geral da estadia. Imensa gratidão à equipe.

2024-10-12

Very pleasant stay

2024-10-11

Die Mitarbeiter waren alle sehr nett und freundlich 😊

2024-10-11

Excelente estadía en el hotel. No tengo ninguna observación

2024-10-11

Muy agradecidos por la atención amabilidad y buena disposición de todo el personal. Tuvimos una estadía muy agradable en el hotel.

2024-10-10

The front desk staff was always welcoming and helpful when we had questions or needs.

2024-10-10

The hotel is in a great location. Lots of great bars, restaurants and shopping in walking distance. The staff is helpful, friendly and professional. The hotel is clean, sleek and modern. The rooftop bar is fantastic! Breakfast buffet is excellent!!

2024-10-10

WAS VERY PLEASED WITH MANAGEMENT AND THE STAFF. EVERYTHING WAS FRESH AND ORGANIZED. THE ROOMS WERE BEAUTIFUL AND COMFORTABLE

2024-10-08

very friendly, helpful and informative regarding restaurant options etc.

2024-10-08

Staff for packing breakfast bag for early departure

2024-10-06

Thank you for being so welcoming and helpful with transportation and any questions we had.

2024-10-06

Very nice hotel and centrally located.

2024-10-06

Grazie for a lovely stay at your hotel. The room was very comfortable, modern and spotless. The staff were very friendly, professional and courteous.

2024-10-06

Apart from the food in the rooftop restaurant we had a wonderful stay. Thank you

2024-10-05

Wonderful. Gabriele at rooftop bar was excellent

2024-10-04

Thanks for the reception. So good and helpful once you arrived.

2024-10-03

Great staff! Very helpful

2024-10-02

Thank you to front desk people. They were very helpful guiding us and mapping places we wanted to go.

2024-10-02

Wonderful stay..thank you!

2024-09-29

Merci....

2024-09-28

The staff were so kind and helpful enjoyed our stay

2024-09-27

Pedonale estremamente cortese e professionale.

2024-09-27

La camera era confortevole e pulita.

2024-09-27

Muy buena calidad de atención, el personal excelente

2024-09-27

We really enjoyed staying in the hotel. Excellent location, fabulous view from our room , very attentive staff,great breakfast, lovely rooftop bar, with beautiful view and great food . It was a wonderful start to our holiday in Sicily

2024-09-27

Thank you for the wonderful stay at Hotel Politeama. Everything including the staff was wonderful.

2024-09-27

Wie immer alles perfekt....

2024-09-26

Thank you to everyone!! What a wonderful hotel

2024-09-26

Your staff was very nice!

2024-09-25

The front desk staff were always pleasant and fantastic to work with

2024-09-24

Very helpful front desk.

2024-09-23

Soggiorno piacevole ed all,altezza della reputazione della struttura

2024-09-22

Always helpful when assistance required

2024-09-21

Of the 4 hotels we stayed in Hotel Politeama was the best. The location is perfect , we had a lovely view of the piazza, the rooms were very comfortable and clean. The rooftop bar was amazing. The breakfasts were outstanding. A highlight of our holiday in Sicily. Thankyou. Grazie mille.

2024-09-21

Thank you for an amazing stay. The room was always clean and well cared for. Your maid service is outstanding. The front desk was polite and very accommodating. Thank you for a wonderful time.

2024-09-19

L'accoglienza e la gentilezza del personale è encomiabile

2024-09-19

A comfortable hotel.

2024-09-18

Our experience was wonderful and the staff really helpful. Breakfast staff were great!

2024-09-17

We had a pleasant 3 day stay at the hotel. The accomodation was satisfactory, yet a litlle more space in the room would have been welcome. Breakfast was complete and abundant. The diner we had the last night at the rooftop bar was delicious. We will certainly recommend your hotel to friends and relatives if they plan a passage or stay in Palermo.

2024-09-17

The roof top bar staff were wonderful!!…friendly and inviting…. One of the servers at breakfast buffet was very warm and friendly (wish I had gotten his name)..

2024-09-15

Thank you for your excellent customer service from each and every employee we encountered. Very helpful, professional and friendly.

2024-09-14

We had a wonderful experience during our stay. Staff is very cordial and friendly

2024-09-14

Thank you for the great service I thoroughly enjoyed my stay

2024-09-13

Ihre Mitarbeiter waren sehr freundlich und professionell

2024-09-11

Simply, a great stay!

2024-09-11

A really enjoyable stay at a good hot

2024-09-10

You made our stay absolutely wonderful. This hotel was more than I expected. It is literally perfection. Staff was amazing, restaurant was excellent location etc. perfect

2024-09-08

Personale gentile e disponibile, camera pulita ed accogliente, di adeguate dimensioni con ottima vista.

2024-09-08

Grazie a Gabriella!

2024-09-07

Excellent stay

2024-09-06

Thank you for great service and courtesy

2024-09-06

Schönes Hotel bequem sehr zufrieden

2024-09-05

The service provided in the hotel and in the rooftop bar was amazing.

2024-09-04

Top!

2024-09-04

Thank you. The staff was very friendly and polite always. Great service.

2024-09-02

Rooftop lounge was excellent. Location of the hotel was excellent. Most front desk staff were great.

2024-09-02

Compliments to everyone from the reception to the breakfast staff and to the room cleaning group. Appreciated help with calls and reservations. Overall very professional.

2024-09-01

Staff was wonderful at reception and the breakfast room. Very friendly and helpful.

2024-09-01

Thank you for hospitality.

2024-08-31

Thank you to the breakfast team for always making me feel welcomed. They packed me breakfast for my early morning flight which I really appreciated. Staff overall were very friendly. Would love to stay here again when I come back to Palermo.

2024-08-31

The bar tender is superb a real asset and v friendly Cleaners also v v good Reception staff also v good and helpful

2024-08-30

Un coup de chapeau à la réception: disponibilité, aimabilité et service (luggahe room, restaurant booking …) Et félicitations au personnel du restaurant pour son professionnalisme

2024-08-30

Nous avons passé un séjour vraiment très agréable dans votre établissement ! Nous venons généralement à Palermo chaque année, car nous allons faire de la plongée à Ustica, et votre établissement est idéalement placé par rapport au port et à l'arrêt de bus vers l'aéroport juste devant votre porte. C'est la première fois que nous séjournions à l'Hôtel Politeama, mais ce ne sera pas la dernière car nous avons été enchantés tant par l'accueil, que par les chambres et le restaurant panoramique. Un grand merci et très probablement à l'année prochaine !

2024-09-03

Personale alla Reception gentilissimo, servizio pulizia camera eccellente e personale gentile e disponibile. Complimenti

2024-08-26

Fantastico Hotel, personale gentile e competente

2024-08-26

The staff was very kind and helpful at all times, thank you

2024-08-25

Insgesamt alles sehr freundlich

2024-08-24

Beautiful and wonderful location!

2024-08-24

Very happy after day 1.

2024-08-19

Wonderful hotel, staff and service..

2024-08-19

A lovely stay, the hotel surpassed my expectations. Thank you for your kindness.

2024-08-18

Personale accogliente

2024-08-18

it was good experience

2024-08-18

Molto gentili tutti.

2024-08-17

Très bon accueil et personnel très avenant. Chambre très bien, très propre.

2024-08-15

Thanks to the poeplo there serve breakfast

2024-08-13

Thank you to all. We were happy with everything

2024-08-13

Grazie a tutti gli addetti alla reception, in primis Raffaele, per la loro cortesia e disponibilità a soddisfare ogni domanda e richiesta. I suggerimenti sui luoghi da visitare e dove mangiare sono stati superlativi. Due giorni stupendi!

2024-08-12

Ringrazio in particolare il servizio in camera e l’accoglienza

2024-08-12

Go further ! Thanks for the good experience we had 🙏🏽

2024-08-11

Gentili efficienti molto soddisfatti di questo soggiorno

2024-08-07

The breakfast is really good The furniture in the hotel is really lovely aand chosing very well. In the room but also in the hallway, reception

2024-08-06

Great experience. I will definitely recommend it to friends and family ..

2024-08-04

Great quality hotel. Pleasant staff. The rooftop bar and restaurant was fabulous.

2024-08-03

You guys were awesome! Thank you for having us! Management is very helpful and kind; we will be definitely recommending your hotel to others.

2024-08-03

The front desk was very helpful

2024-08-02

Ottimo hotel

2024-08-02

Great service, beautiful hotel

2024-08-02

Gracias al equipo del lobby, son geniales.

2024-07-31

thank you for being so accommodating for our whole family.

2024-07-31

Very helpful with any questions or assistance needed.

2024-07-27

Thank you! I really enjoyed my stay.

2024-07-26

Hotel meraviglioso, personale molto preparato,accogliente ed estremamente gentile.

2024-07-27

My family and I had a wonderful stay (five nights) at Hotel Politeama. The people at the desk were very helpful. We enjoyed the breakfasts. We had a lovely dinner one night at the restaurant.

2024-07-26

Il personale è stato di una disponibilità incredibile

2024-07-25

Отель расположен очень удобно, в шаговой доступности от основных достопримечательностей города. Номера чистые, уютные и комфортные, оснащены всем необходимым для приятного отдыха. Сотрудники отеля очень внимательны и профессиональны, всегда готовы помочь с любыми вопросами. Wi-Fi работает стабильно и без нареканий. Если вы путешествуете на машине, команда отеля оперативно припаркует ее за 25 евро в день. В целом, наш отдых в этом отеле был замечательным!

2024-07-25

Thank you for promptly and kindly moving us to a new room when the room above started to leak water into our bathroom!

2024-07-25

L'hotel offre un servizio incomparabile e sempre cordiale.

2024-07-24

c

2024-07-21

Our stay was excellent, we had no bad encounters with any of the staff, and everyone was very helpful.

2024-07-20

It was a very pleasant experience. Thank you for your services.

2024-07-20

Grazie ,siete stati molto gentili e premurosi. Complimenti per la pulizia e l'ottima accoglienza.

2024-07-20

Bravi tutti

2024-07-19

Thank you a lovely stay and holding our luggage after check out as we had a late night flight 👏👏

2024-07-19

Our daughter was not well and you arranged a room after check out at no extra charge, we really want to let you know how much we appreciate that. Thank you again so so much

2024-07-17

Thank you to the restaurant staff for breakfast who always greeted me with a smile in the morning, were polite and helpful and remembered my coffee request

2024-07-15

Thank you for the warm welcome and your kindness throughout our staying!

2024-07-14

Good breakfast; Good service from everyone at hotel.

2024-07-14

Front desk staff was excellent

2024-07-14

Servers at breakfast were excellent and friendly. Also the breakfast itself was spectacular.

2024-07-14

The bar staff were lovely. Kind. Attentive. As we're the breakfast staff. Lovely individuals

2024-07-14

Despite turning up on the incorrect day the staff were very helpful and managed to get us a room - many thanks

2024-07-13

Very Helpful reception Staff

2024-07-12

Excellent all round. Really lovely staff and whole experience could not have been better. Excellent recommendation in perfect location.

2024-07-11

Beautiful hotel. Lovely staff.

2024-07-11

Front desk and the concierge were helpful and pleasant

2024-07-10

Merci pour séjour exceptionnel en famille . Localisation de l hôtel impeccable, très bien décoré et petit déjeuner dans le sous sol très très bien aménagé…. Merci pour nous avoir trouvé un taxi avec un chauffeur ( hôtel vers CEFALU (club Med) qui a conduit de manière très agréable, calme, et … nous nous sentions en sécurité avec les enfants.

2024-07-09

So helpful, had a great time.

2024-07-09

All staff encountered were friendly, courteous and accommodating. Great location only wish a balcony room was available for my stay. Next time 😉

2024-07-09

Grazie Mille to your amazing front of house staff (so friendly and helpful with advice and recommendations), to your fabulous breakfast staff (smiley, welcoming and efficient), your wonderful room cleaners (always happy, saying good morning and keeping our room spotlessly clean and tidy), and your brilliant restaurant staff (friendly, professional, welcoming, plus such delicious drinks and food!) We can’t wait to come back. One thing if you have any say to the city tourist department, we find the horse carriages cruel and there should be much stricter rules for the horses well-being. Not working in the heat of the day, more water breaks, no standing in the direct sunlight. It’s such a horrible sight for tourists, the horses are clearly suffering.

2024-07-09

Buen hotel. Gracias

2024-07-09

The service and drinks at the rooftop bar were very good

2024-07-07

Well done keep up the great wirk

2024-07-07

It was the best hotel for me and wife. My honey moon was blessed by your hotel. So appreciated you.

2024-07-07

A fantastic stay, exceeded our expectations. A lovely comfortable hotel which was kept immaculately clean. The housekeeping in or room(202) was fantastic. Thanks Hotel Politeama, we will be back. Breakfast and the cappuccino was excellent as was the staff on front of house.

2024-07-07

we had a wonderful holiday the staff were all very helpful and friendly.

2024-07-06

Our stay at the Hotel Politeama was a pleasure. The staff were kind and helpful with directions and recommendations.

2024-07-04

We had a great say -thank you. Rooms always cleaned very well and efficiently. Locations was great. Breakfast was great -with great selection and great staff.

2024-07-04

We found all the staff helpful and friendly

2024-06-30

All good

2024-06-30

Un très bon accueil. Bravo au ménage !

2024-06-28

stayed twice at hotel and request for higher floor on second floor was accommodated

2024-06-27

The top floor restaurant staff were excellent - we wouldn’t normally eat at a hotel restaurant but we went there for a drink and the staff were so friendly and attentive that we ate there twice

2024-06-27

Lovely hotel in great location.

2024-06-26

The breakfast staff were excellent and made every effort to cater to our needs

2024-06-26

Dear Reception Staff, you are very kind and efficiant. Same the waiters at breakfast. Thank you. Kind regards, Nevija Bozic

2024-06-24

Thank you so much to the friendly staff and lovely lady who assisted us with information on things to do and see

2024-06-24

The front desk was very helpful, also spoke and understood English. We requested a food walking tour and I really want to recommend the tour with Maria it turned into a food/history walking tour. The gentleman at the front desk set the tour up for us and it was awesome! It was a 3 hour tour and she stayed with us for 5 hours and seemed to be enjoying herself. Very knowledgeable!

2024-06-24

Every was great and welcoming . Great hotel.

2024-06-24

Sehr freundliche Mitarbeiter von der Rezeption bis zum Frühstück zu den Zimmern und in der rooftop bar! Wir fühlten uns sehr willkommen

2024-06-24

Excellent staff !

2024-06-24

the staff at the reception was very helpful and pleasant.

2024-06-23

Thanks for a great stay.

2024-06-23

Roberta the consigner was great! She was excellent at her job and went the extra mile for us We truly appreciated all her help and knowledge

2024-06-21

Complimenti al Personale tutto per cortesia e professionalità. Un caro ringraziamento alle signore che si occupano del servizio al piano molto accurato ed attento

2024-06-21

Thank you

2024-06-20

Thanks for a very good welcome in the lobby late at the night on our arrival.

2024-06-19

in particolare corre l'obbligo di segnalare la grande professionalità e disponibilità dimostrata da Roberta, alla quale inviamo i nostri più sinceri e affettuosi saluti

2024-06-18

Excellent price point hotel.

2024-06-18

Thank you for the ecxelent management, and the reception staff.

2024-06-18

The hotel gives the value of the money. My stay in the hotel was pleasant with the reception staff, housekeeping, nice breakfast and the location of the hotel. Thank you

2024-06-17

Thankyou we had a wonderful stay with you :-)

2024-06-17

Staff was very accommodating and helpful with any needs we had.

2024-06-16

I am so glad to have been your guest. I loved my time with you.

2024-06-15

Estremamente cortesi, colazione superlativa

2024-06-14

La gentilezza e la professionalità sono veramente un di più rispetto ad altri Hotel

2024-06-13

Very helpful staff. Front desk. Breakfast room. I used your gym and the ladies kept it clean. Excellent location. Good suggestions.

2024-06-13

Roberta was amazing and made our trip great. The staff was incredibly accommodating. The restaurant was beyond fabulous. Staff there exceptional as well!

2024-06-11

We enjoyed the 2 nights we were there. Our room was large, clean and fresh. The bathroom was on the small side, so more hooks to hang things would be helpful. Front desk staff were friendly and efficient, as were the breakfast staff.

2024-06-09

Hello, I stayed at Hotel Politeama from May 13 - 20 and June 5 - 8, 2024. Both stays were wonderful - perfect location, lovely staff, very good breakfast and very comfortable room. Everyone was so kind, friendly and helpful - front desk staff, housekeepers, breakfast room staff. Also, please can you pass along a big thank you to Gabriella at the front desk for me? She really welcomed me to Politeama and Palermo and she was so helpful with recommending restaurants and things to do. I really enjoyed everything she suggested. She was so good to me. Thank you so much, Patricia

2024-06-09

Everyone there were fabulous!!

2024-06-08

Reception staff were really helpful. We had an excellent restaurant recommendation from them.

2024-06-08

Thanks for making our stay in Palermo a very happy and memorable one

2024-06-07

Thank you for outside dining recommendations and travel information

2024-06-06

Thank you for being so accommodating

2024-06-06

Courteous staff

2024-06-06

Your hotel exceeded my expectations with fine furnishings, fabrics and feng shui. I look forward to my return next week!

2024-06-05

Very clean and well presented hotel - we loved the artwork and general atmosphere, staff always helpful and friendly

2024-06-05

Room was beautifully clean every day.

2024-06-04

thank you for your service

2024-06-03

Perfect stay for one night, very central, clean and information for check in and the stay was very clear.

2024-06-02

Everybody on the staff was great

2024-06-01

I loved my stay

2024-06-01

A lovely well situated hotel with a great room, view and bathroom. The consierge was helpful and friendly.

2024-06-01

Fantastic stay and fantastic staff!!

2024-06-01

Gratzi! Service was great. The room was okay. The bed was comfortable.

2024-05-31

grazie di tutto

2024-05-27

Front desk staff we always welcoming and friendly. The staff on the roof top bar we also fabulous.

2024-05-27

Perfect hotel, nice view

2024-05-26

Thank you, very pleasant stay, very clean and great location. Very good and attentive customer service.

2024-05-26

The front desk was phenomenal!!!!

2024-05-26

Excellent stay- Thank you!

2024-05-26

The staff were kind. They provided good direction. The restaurant at the top of the hotel was fabulous.

2024-05-26

The breakfast service staff were extremely good at their jobs. The service given was always polite and professional. The breakfast selection available each day was excellent.

2024-05-26

Many thanks to all your staff especially Reception staff for professionalism and courtesy. Thanks especially for keeping my phone safely until I was able to return for it .

2024-05-25

In the reception there was a very very kind employee. Unfortunately I don´t know his name.I woul like to praise his work.

2024-05-25

Unfortunately I didn't ask for the name of the man that was working in the front desk when my sister and me made the check-out on May 24 around 10:30-11h. He was very kind, efficient and helped us to take a cab to the airport, including helping us to conduct our luggage to the taxi.

2024-05-25

Bertt

2024-05-24

Very helpful and friendly staff at reception and cleaning the rooms.

2024-05-23

Very helpful front desk staff. Great customer service in breakfast room. We enjoyed a meal ar rooftop bar.

2024-05-21

Impeccable service! Staff were pleasant and always willing to accommodate. We had an amazing stay at your beautiful hotel.

2024-05-20

siete stati molto gentili e cordiali e per questo vi ringraziamo

2024-05-19

Le petit-déjeuner est incroyable, merci.

2024-05-19

Very nice staff

2024-05-18

The breakfast staff was attentive, friendly and welcoming! Same with the front counter staff.

2024-05-16

ottima accoglienza

2024-05-16

I was very pleased that we could taste Sicilian dishes and sweets at breakfast. The receptionist was very kind and helpful, so special thanks to them.

2024-05-15

Very nice accommodations, very comfortable. Staff was friendly and helpful.

2024-05-14

staff was courteous and friendly. all tried to be helpful

2024-05-14

We had a very comfortable three-night stay at the Hotel Politeama. The room was spacious and immaculate, including the bathroom. The view of the theater/plaza was fantastic, allowing us to enjoy the city's ambiance even from inside our room. This greatly enhanced our stay in Palermo. Thank you!

2024-05-14

Beautiful stay

2024-05-14

Ho sempre trovato un portiere a disposizione

2024-05-14

Everyone at the hotel was friendly and welcoming. Special thanks to the breakfast staff for quick service and kind words. The front desk was helpful in storing luggage, offering suggestions, and giving directions.

2024-05-13

Personale del ricevimento estremamente disponibile e pronto a cogliere le esigenze. Personale della sala colazione egualmente gentile, pronto e disponibile

2024-05-13

professionalità e gentilezza

2024-05-11

Great location and very helpful staff.

2024-05-11

Room was lovely, spotlessly clean. Reception always very polite and helpful. Thanks to everyone.

2024-05-11

The rooftop bar and restaurant was impressive.

2024-05-11

GENTILEZZA E PROFESSIONALITÀ

2024-05-10

Very good management and excellent room service.

2024-05-09

Thank you for sorting out our room temperature so promptly

2024-05-08

Superfreundlicher Empfang, sehr bemüht, das Zimmer war sehr sauber, die Zimmermädchen haben täglich ganze Arbeit geleistet, wir waren sehr zufrieden und werden das Hotel natürlich weiterempfehlen, gerne auch wiederkommen.

2024-05-07

Nous avons passé un très bon séjour. J'ai apprécié le décor minimaliste, en bois, de la chambre.

2024-05-06

Thankyou to Roberto at The Breakfast lounge .He made our coffees to our liking

2024-05-05

We enjoy our stay

2024-05-05

Thanks to all staffs that make my stay comfortable.

2024-05-04

The staff were all very helpful and friendly. Julio, from the rooftop bar, gave us several great restaurant recommendations and we had two delightful meals because of his guidancee!!

2024-05-03

Man schläft super, da die Matratze super ist. Zimmerreinigung sehr gut. Tolles Frühstück mit sehr aufmerksamen Serviceteam.

2024-05-02

The waiters serving in the breakfast area were outstanding and the breakfast quality was very good.

2024-05-02

The bed was very comfortable and the housekeeper was very nice.

2024-05-01

The desk staff particularly were extremely helpful. We had lost luggage from our flight and they couldn’t have done anything more to help us. Thank you.

2024-04-30

the overall team of the rooftop restaurant was really good. The manager was extremely adaptable and flexible about our table and very good at advising for the wine and explaining it.

2024-04-30

All the staff are great, and went out of their way to help us. Thank you for making our holiday a great one!

2024-04-29

Well kept hotel with friendly service.

2024-04-29

personale reception eccellente

2024-04-29

Ottimo soggiorno. Personale cordiale e competente.

2024-04-29

Thanks to all of the staff in the hotel for considerate, caring and your professional manner.

2024-04-28

Ottimo

2024-04-28

Siamo stati benissimo grazie!

2024-04-28

Personnel très aimable et serviable pour nous permettre d’attendre notre transfert

2024-04-27

Thank You for reception for nice communication.

2024-04-26

Staff was pleasant and accommodating.

2024-04-25

Everyone was helpful and very nice. This is the perfect hotel for a family visiting Palermo. I would like to extend a very special thank you to Andreas and Roberta, who helped us several times. They made everything easy for us.

2024-04-25

Overall am happy with the staff working attitude.

2024-04-25

Very warm welcome upon checking in, we were given all basic information and also the smile and approachable feeling all the time and I could see that everyone is so proud of the brand

2024-04-25

Thank you for two good nights at your hotel

2024-04-25

Complimenti per il personale al servizio colazione

2024-04-25

Thanks for the great reception team. Also the breakfast team at 7th floor.

2024-04-24

Everyone at the hotel was kind, courteous and helpful. Thank you

2024-04-24

Excellent stay overall. The location is perfect to get everywhere we wanted to go. The valet parking was a huge plus, as we had a car for travel around to other areas of Sicily

2024-04-23

Sehr zuvorkommendes Personal!

2024-04-22

Very fine, well trained staff!

2024-04-22

Tutti all'altezza professionale della struttura, in particolare una gentilezza ineguagliabile. Noi però così a pelle ci siamo trovati super bene e coccolati dalla signora che sbadatamente non ricordiamo il nome, ma come traccia possiamo dire che il giorno prima della partenza ci aveva detto di avere il bimbo a casa che non stava troppo bene.

2024-04-21

A great experience, certainly so.

2024-04-21

Thanks to the hard working breakfast staff and the chambermaid.

2024-04-21

Thank you to the check-in staff. Everyone of them was polite, professional, friendly and very helpful to even those of us whose Italian is somewhat lacking.

2024-04-20

Outstanding customer service!

2024-04-20

Very neat hotel, tasty continental breakfast, friendly staff. Highly recommended!

2024-04-19

Desidero sottolineare la professionalità e la gentilezza mostrate dal personale della reception, in particolare della Sig.ra Gabry. Una particolare menzione nei riguardi della Sig.ra addetta alla pulizie all'ottavo piano, meticolosa, solerte e gentilissima. Un sentito ringraziamento a tutto lo Staff.

2024-04-17

Grazie

2024-04-17

Camere super pulite

2024-04-17

Congratulations for all Politeama Team. All of them very kindly and efficient.

2024-04-17

Thank you for taking such good care of us when my mom fell. We are really grateful for your support.

2024-04-15

Excellent Hotel and wonderful service. We will definitely be back.

2024-04-15

Reception staff were lovely and very helpful

2024-04-15

very enjoyable stay, everyone was friendly and greeted us daily

2024-04-17

Grazie della cortese accoglienza e grazie dell’aiuto per il carica cellulare che avevo scordato!

2024-04-13

Thank you for the professional service. We really enjoyed to stay at Politeama!

2024-04-13

Pleasant and courteous employees; helpful

2024-04-13

Great stay! Thank you.

2024-04-13

Vielen Dank für den tollen Aufenthalt. Die Angestellten waren alle großartig, insbesonders der rothaarige Herr und die Dame mit der Brille an der Rezeption.

2024-04-12

Alles freundlich und super, komme gern wieder.

2024-04-11

Reenvio de documentos deixados no meu quarto. Muito obrigado.

2024-04-10

Thank you, especially cleaning lady

2024-04-09

Every time I need any information etc the whole staff has been amazing!

2024-04-09

Keep up the good work

2024-04-09

everyone was very helpful

2024-04-09

tUTTO OTTIMO ,COMPLIMENTI

2024-04-08

The host at the restaurant top floor was helpful, personable, spoke good English and made our experience most pleasant.

2024-04-08

I thought the quality and helpfulness of the staff were excellent throughout - from the reception desk to the restaurant staff and the maids servicing the rooms. That is quite an achievement.

2024-04-07

The female member of staff who helped throughout our stay, Apologised for behaviour of younger male member of staff.

2024-04-06

We had a wonderful stay at Hotel Politeama. Lovely, big and comfy room. Delicious breakfast with very friendly and helpful waiters. Overall satisfaction. Elli, England.

2024-04-06

Sehr zuverlässiger Zimmerservice.

2024-04-04

Ottima professionalità e cortesia di tutto il personale (ristorante, reception, pulizie, queste ultime in particolare).

2024-04-04

Personale gentilissimo e cortese. Complimenti veramente

2024-04-03

sehr freundliches personal....super Kaffee

2024-04-03

Alles war bestens. Sehr freundliches und zuvorkommendes Personal. Die Punkte, die ich nicht beantwortet habe, konnte ich nicht, da ich mich auf einer Gruppenreise befand und im Hotel nicht gegessen habe.

2024-04-03

tutti gli operatori molto funzionali educati e disponibili complimenti

2024-04-03

Tutto è stato molto buono. Spero che ci incontreremo di nuovo.

2024-04-03

Complimenti a tutto lo staff dell'hotel Politeama, tutti sono stati gentilissimi, disponibili, attenti, ci avete fatto sentire a casa! Ottima la sistemazione, la colazione e la cena al ristorante con vista è stata veramente superba!!Non vediamo l'ora di tornare a trovarvi!

2024-04-01

Sehr nettes Personal, am Empfang im Frühstücksraum, der Bar und das Zimmermädchen.

2024-03-31

Front Desk staff were exceptionally pleasant and heloful.

2024-03-31

Every person I met was polite and very helpful. Thank you for a lovely Easter time in Palermo!

2024-03-31

Complimenti al tutto personale e alla direzione per le scelte commerciali

2024-03-28

Grazie per la cortesia, la disponibilità e l'accoglienza di tutto il personale. Soggiornando presso la vostra struttura ci si sente come a casa

2024-03-29

Tolles Hotel, tolle Lage, tolle Roof-Top-Bar!

2024-03-27

Sehr nettes Personal

2024-03-27

Danke an den Service-Mitarbeiter vor Ort, der uns bei Einchecken mit einem anderen Zimmer bzw. sogar einem Upgrade geholfen hat. Vielen Dank für das Entgegenkommen.

2024-03-26

Tutto molto curato, personale preparato e professionale. Soggiornò impeccabile

2024-03-26

Clean. Thanks for the fan for the second night it helped us rest.

2024-03-26

Complimenti a tutti lo staff, in particolare l addetto della reception, che ha capito il disagio e ci ha prontamente sostituito la camera. Grazie

2024-03-25

Grazie per l'ospitalità e la disponibilità mostrata nei nostri confronti

2024-03-24

Il personale della reception e della sala dove viene servita la colazione è molto cordiale e professionale. Tranne la donna con i capelli biondi, mezza criniera e occhiali, della Reception, di cui ho parlato nel testo precedente. Lei è molto poco professionale e scortese

2024-03-24

El personal del desayuno es muy ayento

2024-03-23

thanks

2024-03-22

Your restaurant is outstanding. An outdoor direction for non stayers would be appropriate.

2024-03-20

We had a great stay, and the restaurant in the roof top was magnificent

2024-03-17

solo ringraziare e complimentarmi per la professionalità dimostrata

2024-03-16

Complimenti a tutto lo staff! grazie per la cortesia del personale delle colazioni. ottima colazione!

2024-03-15

puntuali e gentili, grazie

2024-03-16

Location pulita , atmosfera gradevole. Anche le camere molto comode

2024-03-14

Grazie al personale della reception per aver compreso le nostre esigenze.

2024-03-14

Grazie

2024-03-13

Everyone at the Hotel Politeama was amazing I can’t thank you enough for making my stay very comfortable! This place feels like home!

2024-03-13

Very nice experience. Night bar staff was exceptional. View was magnificent.

2024-03-13

Thank you to the early morning gentleman desk agent for helping us make a phone call to find out why our driver for the transportation to the airport never showed. up.

2024-03-12

Complimenti a tutti mi ci siamo trovati benissimo ,grazie anche per averci trovato una persona gentile IGNAZIO il taxista

2024-03-08

Molto gentili!

2024-03-07

Gentili

2024-03-07

grazie per tutto

2024-03-07

Complimenti per serietà e professionalità.

2024-03-07

Grazie per la sostituzione della camera a causa del riscaldamento non funzionante nella camera assegnata all’arrivo

2024-03-04

gentile e competenti

2024-03-03

Very welcoming and peaceful hotel Thank you

2024-03-01

Impeccabili !

2024-02-26

nel complesso hotel comodo per ubicazione e confort. Da consigliare sicuramente

2024-02-25

Hotel 4 stelle meritatissime! Posizione centrale di fronte al meraviglioso Teatro Politeama e all’inizio della zona pedonale. Area sicura anche di sera…io giravo sola anche alle 22-22.30 senza problemi. Struttura pulitissima con un taglio moderno di design. Colazione ricca e con anche le specialità siciliane. Dotato di una piccola ma ben attrezzata palestra che ho usato 🔝! Se potete chiedete una stanza ai piani alti… la veduta merita! Non perdetevi poi il ristorante / lounge bar: un roof top super suggestivo! Ci passo di nuovo a Palermo ci torno sicuro!

2024-02-24

Many thanks for restaurant recommendations, for being friendly and polite.

2024-02-23

Très bien accueillis, aucun problème hôtel très agréable seul défaut la salle du petit déjeuner dans une salle aveugle ce qui n'est pas très agréable... Un petit déjeuner en étage avec vue serait tellement agréable. Merci.

2024-02-17

complimenti per la cortesia e disponibilità

2024-02-17

Thank you to the front desk staff for handling the ordering of our ride to the airport that we had requested upon check in. The ride was on time the early morning we left! Thank you.

2024-02-16

Café et cake pistache italiens au top 👌🏻 i

2024-02-15

Niente da aggiungere. . Tutto bene

2024-02-12

Very convenient and comfortable.

2024-02-09

Très bon hôtel avec un rapport qualité/prix excellent- emplacement idéal- chambre très propre- Bar du roof top parfait

2024-02-03

Many thanks for our recent lovely stay. In particular, we appreciate the staff and enjoyed the rooftop bar and breakfast. Thank you!

2024-02-01

Nos plus vifs remerciements à toute l équipe: petit déjeuner et réception en particulier Gabriella

2024-02-01

Ho trovato il personale attento, cordiale e disponibile alle richieste

2024-02-01

Je tiens à exprimer mes vifs remerciements à tout le staff de l'hôtel et en particulier à Gabriella (réception). Le personnel de l'hôtel est très agréable, chalereux et accueillant. Sagissant de mon second séjour à Politeama Hôtel, j'ai été agréablement surprise que le personnel surtout au restaurant (petit déjeuner) se souvienne encore de nous. Mille merci à toute l'équipe. Non seulement je reviendrai dans cet établissement mais aussi, je le recommanderai à mes amis et collègues.

2024-02-01

Grazie mille per la cortesia e la gradevole accoglienza.

2024-01-29

Grazie per l’accoglienza

2024-01-29

Servizio eccellente

2024-01-21

Muy agradecido por la respuesta cállida de los empleados en general. Un servicio muy propio, respetuoso y siemrpre atento a las necesidades del huésped. Lindas instalaciones, sencillas pero sumamente cómodas e impecablemente limpias.

2024-01-16

Thank you very much! Everything was great!

2024-01-14

Thank you for your service.

2024-01-08

grazie per l'evasione delle richieste avanzate e per i suggerimenti ricevuti

2024-01-07

Gentilezza e disponibilità

2024-01-07

Grazie a tutti, molto gentili e simpatici

2024-01-07

Merci pour votre accueil et au femme de ménage pour leur travail

2024-01-06

Tutto molto bene gestito. Una piacevole esperienza nel centro di Palermo

2024-01-04

Breakfast & cleaning service people were wonderful.

2024-01-03

Grazie. For making our stay in Palermo very plesant. We would use again this hotel.

2024-01-02

Ottima gestione della struttura, qualità e cortesia

2024-01-02

Carissimi, vorremmo ringraziarvi della cortesia e disponibilità usataci da tutto il personale durante il nostro soggiorno. Ci siamo trovati molto bene e, se dovessimo tornare nella splendida Palermo, sicuramente ci rivolgeremo alla Vostra struttura. Luca e Francesca

2024-01-02

Всё было очень хорошо. Благодарность всему персоналу отеля и успехов!

2024-01-02

Colazione eccellente

2024-01-02

We were allowed to check in early on New Years eve and the staff was extremely helpful with helping us arrange a place to park in order to get out early in the morning.

2024-01-02

Thank you for arranging early checkin and upgrading to a room overlooking the square and the New Years Eve party. Also for the assistance and extra effort in finding a place to park

2024-01-02

Very pleased with the service ,cleanliness , located and management was excellent

2024-01-01

Complimenti alla signora addetta alle pulizie delle nostre camere 503 e 504. Gentilissima!

2024-01-01

Grazie. Fu uno soggiorno a Palermo molto piacevole.

2023-12-31

Thank you!

2023-12-31

The breakfast was excellent and great way to start the day. The location was ideal. Very glad that the staff were able to find a converter for us to charge devices from the US.

2023-12-29

A todos quienes hacen posible la magnifica estadía, a nosotros los huéspedes, mil gracias…de verdad se nota el cariño y dedicación en cada detalle… Gracias 😘

2023-12-29

Pulizia ed accoglienza ottima

2023-12-27

Very kind and helpful, always greeted us when we came into the hotel, and gave great restaurant/dessert recommendations :)

2023-12-27

This was our second time staying with you and looking forward to a third. I was very pleased with the amenities and cleanliness of the room as well as the common areas. Breakfast staff was very pleasant and professional. Palermo is a fantastic city and has become one of our favorite vacation spots thanks to your hotel and staff.

2023-12-20

ein grosser Dank geht an den Zimmerdienst. Es ist aussergewöhnlich aufmerksam, dass genau die gleichen Teebeutel ersetzt wurden welche ich verbraucht hatte. Herzlichen Dank! Buon natale e auguri per 2024!

2023-12-20

Thank you! Grazie especially to the waiter who manages breakfast

2023-12-19

Our stay was excellent. You have great a team, keep up the great work. We would definitely stay at Hotel Politeama again. Thank you Manzella family

2023-12-18

Gentilissimi tutti

2023-12-18

Grazie per la cortesia

2023-12-17

Alla Signora Gabriella e al Direttore

2023-12-12

Ringrazio tutto lo staff per aver reso la vacanza di tutta la mia famiglia una splendida esperienza.

2023-12-11

OTTIMA ESPERIENZA ED APPREZZATA PROFESSIONALITA'

2023-12-10

Excellente équipe. Un merci spécial à Andrea qui a été très attentif et aimable pour les membres du groupe

2023-12-10

Vi ringraziamo del piacevolissimo giorno. Siete stati tutti molto disponibili e cortesi nonché professionali e competenti

2023-12-07

Grande cortesia ed efficienza, come sempre!

2023-12-07

grazie per la cortesia e il servizio.

2023-12-07

A todos muchos gracias

2023-12-07

Splendido soggiorno!

2023-12-01

Sono stati tutti gentilissimi dal personale della reception ,alle pulizie della camera di una signora che era tanto carina e gentile

2023-11-29

Betten, Lage, Frühstück und Rooftopbar super.

2023-11-29

alla reception sono sempre molto gentili e disponibili sulla quotazione e eventuale colazione grazie

2023-11-29

Lovely hotel, excellent service from all staff and spotlessly clean.

2023-11-29

Wie gesagt, es war insgesamt echt ein Erlebnis

2023-11-29

With gratitude for a most restful stay and professional service

2023-11-29

Tout le personnel de l'hôtel, la réception et le service de chambre

2023-11-27

ho dormito divinamente

2023-11-27

thank you to the entire staff

2023-11-25

Great hotel! Loved our stay and staff was friendly and helpful!

2023-11-25

ottimo grazie

2023-11-25

Voglio ringraziare l'intero staff per la cortesia e per la disponibilità. Il miglior servizio di concierge che ho avuto modo di incontrare nei miei viaggi di lavoro. Bravissimi

2023-11-23

Complimenti a tutti il team, soprattutto al direttore e alla signora Gabriella

2023-11-23

A tutto lo staff dal personale dell'accoglienza a quello del ristorante (Giuseppe) e quello del servizio colazione. Bravi e complimenti

2023-11-20

Sehr schönes Hotel, sehr gut gelegen, Mitarbeiter immer freundlich und hilfsbereit. Schöne Rooftop Bar.

2023-11-19

Grazie per la disponibilità

2023-11-18

The staff was very pleasant and attempted to answer all our questions and requests.

2023-11-17

estremamente soddisfatta dal team nel suo complesso

2023-11-17

Grazie sempre di tutto. Un speciale ringraziamento alla reception e in particolare alla signora Gabriella sempre super professionale e gentile.

2023-11-17

Very clean

2023-11-17

Nice hotel, value for money. Very near all the attractions.

2023-11-15

Great hospitality !

2023-11-14

Eccezionale la colazione .Tutto buonissimo. Complimenti per l’assortimento e per la qualità.

2023-11-13

It was a lovely room. The front desk people were most kind and helpful.

2023-11-12

grazie per il subitaneo superamento della mancanza dei teli da bagno

2023-11-11

The Ftont Desk staff have been specially helpful and superb. My check-in was flawless, especially because of Gabriela. We arrived before check-in time but she took care of our luggage and arranged to gave them delivered to our room by the time we came back! The colazione and housekeeping staff also deserved to be recognized!

2023-11-11

No complaints

2023-11-11

Grazie

2023-11-11

Thank you for the excellent service

2023-11-11

Everyone was nice except the person that worked on the roof restaurant. Someone was smoking in the restaurant, but when I tried to, he stopped me and was not nice about it. Thank you.

2023-11-11

Das Personal im Frühstücksraum und insbesondere in der Bar verdient ein spezielles Lob

2023-11-07

Thank you for everything

2023-11-07

We got a warm welcome from reception on arrival.

2023-11-06

Консьерж сервис и Рецепция - великолепный сервис!

2023-11-06

Excelente atención del personal.

2023-11-02

Grazie per la vostra gentilezza e professionalità !

2023-11-01

Clean and comfortable room with a great view, friendly and efficient staff. Really enjoyed our stay. Thank you.

2023-11-01

Your Hotel and your kindness made Palermo special. I would definitely recommend your hotel to family and friends.

2023-11-01

Vielen Dank, Dziękuję, Grazie I love Palermo!!!!

2023-11-01

Colazione super

2023-11-01

personale sempre molto gentile e disponibile per ogni necessità.

2023-10-31

All staff were so helpful and gracious to us - important after a long day of travel.

2023-10-31

Merci pour l'accueil. J'aurai préféré faire ma réservation directement par l'hôtel que par par un site en ligne.

2023-10-29

Ringrazio molto per il servizio offerto e soprattutto perchè mi avete ottimamente seguito anche nel post check-in per custodia bagagli e transfer vero aereoporto. Grazie di cuore.

2023-10-28

Ok

2023-10-28

Staff at the desk were fantastic and so was the lady at breakfast

2023-10-26

Front desk staff was outstanding - assisted with airport transfer, allowed us to check in early. Always greeted with a smile. Top team

2023-10-25

Lady who cleaned our room was friendly and service was excellent. Slightly earlier check in was greatly appreciated as we were very tired, so thanks to the gentleman at reception who checked us in

2023-10-24

I enjoyed my stay in the Hotel. The staff were excellent and a pleasure to deal with. The facilities were top class. Breakfast was superb. The Roof Top Bar is excellent and enjoyed having a drink there at night and looking out over the city. I would recommend the Hotel to others, great staff, great food, great facilities, fabulous roof top bar and superb location.

2023-10-23

Thank you for a wonderful stay in Palermo.