2025-02-03
Ottima organizzazione ! Complimenti
2025-02-03
Ringrazio per il cambio stanza
2025-02-03
The hotel is v clean and comfy. The location is superb . It's near santa maria novella station and in the middle of florence. The staff is amazing and helpful. They r v nice people and welcoming. The management of this hotel is quite amazing.
2025-02-02
We would kime to thank the staff working at the restaurant and the reception. They were very helpful.
2025-02-02
Excellent location of hotel.So clean. Staff helpful.
2025-02-02
Thanks for the enjoyable time
2025-02-02
great breakfast, friendly staff, location is close to metro station and walking distance to most tourist attractions.
2025-02-02
Nice
2025-01-29
Thank you for everything
2025-01-29
Nous remercions chaleureusement la direction ainsi que l’équipe du petit déjeuner et les femmes de chambre pour leur accueil et leur sens du service irréprochable!
2025-01-28
El personal de desayuno, de limpieza y recepción. Trato Excelente 👌, muy atentos y amables.
2025-01-28
Thank you for doing your best to deal with the minor inconvenience
2025-01-27
We encountered train strike in Italy that affected our plan, the staff was really helpful in assisting me to translate the email I received regarding the strike and also advised me some options to deal with the situation. The short distance from the train station also was helpful for me to walk over there and changed the tickets quickly to minimize the schedule impact. Thanks for all the help!
2025-01-27
Thank you for making our stay perfect!
2025-01-26
Thank you to the warms gentlemen at the front desk who checked me in. The first giving me a brief tour of the lobby and breakfast area. Also the attentive and patient gentleman that assisted with a snag I experienced with my room door. I Appreciate your service I must highlight Roshan at breakfast, he exhibited the true meaning of attentive, genuine and warm customer service. Two days of my stay I was in a rush in the a.m. but needed breakfast quickly and Roshan was quick on his feet to assist me in his calm, polite and warm manner you added value to my day with this small gesture !! The whole staff has mastered the meaning of genuine customer service !! Thank you sooo much C-Hotels Club you made my stay in Firenze impeccable ❤️I will be back for sure. I absolutely recommend this Hotel ❤️
2025-01-25
Grazie per il wi-fi volevo prenotare e non vi sono riuscito
2025-01-25
ringrazio per professionalità e gentilezza di tutto lo staff Effettuato uguale giudizio su piattaforma booking
2025-01-24
Soggiorno splendido, grazie allo staff della reception e a tutti/e i collaboratori che mantengono pulite e sempre in ordine le camere.
2025-01-24
Siete stati tutti meravigliosi
2025-01-23
Todo genial!
2025-01-22
Merci pour votre accueil et un grand merci également pour leur disponibilité au personnel du service petit déjeuner
2025-01-21
Quería agradecer le su gran amabilidad que tuvo con nosotros, Rashan Oshini, muy atenta con nosotros y todo el mundo en los desayunos. Un saludo.
2025-01-20
thanks.
2025-01-20
Ringrazio la direzione, per due motivi: primo motivo ci hanno permesso di lasciare il bagaglio in sosta gratuita per tutta la giornata agevolando i di molto la visita della città e ci è stato offerto il cocktail di benvenuto che abbiamo potuto consumare anche dopo il termine del soggiorno stabilito e ciò mi ha fatto molto piacere. Grazie
2025-01-20
A todo el personal gracias!
2025-01-19
Sublime todooo
2025-01-19
Gracias por tan amable atención y detalles. Excelente experiencia
2025-01-19
I'd like to particularly thank the breakfast crew with Claudia, whi was especially welcoming in the mornings as well as Roshan and Ohsini!
2025-01-19
Todo fué fantástico. Solo notaría que la habitación ya necesita una reforma, pero es solo un detalle. De resto todo muy bien. Todo el staff super atento, fueron un amor con nuestro bebé lo cual apreciamos mucho. Saludos nuestros y de baby Tiago.
2025-01-17
The staff throughout the hotel was excellent, very friendly and helpful. the attention to details and service was also excellent.
2025-01-16
Agradezco al personal de recepción y desayuno si atención y amable trato.
2025-01-16
grazie per la cortesia e calorosa accoglienza
2025-01-16
Servizio dei collaboratori della colazione eccellente
2025-01-15
素晴らしい旅になりました!!! サービス、対応素晴らしいです!
2025-01-14
Muy buena estancia y amabilidad del personal
2025-01-13
A todo el personal
2025-01-13
Reception team service was extremely excellent. Big shout out to Tomasso. The breakfast team was great!
2025-01-13
Thank you so much for everything. We will come back ..
2025-01-12
Agradecemos la hospitalidad y amabilidad, nos sentíamos muy agradecidos.
2025-01-11
The breakfast personnel was great. Same at the reception.
2025-01-11
The reception staff was super good and helpful and suggested the best places to visit and eat. They were flexible! Especially Josua?/Jordan? had excellent hospitality attitude. Also the others were great! Also the breakfast staff was super nice and also the maintenance personnel really good! Everythinf was so good in your hotel
2025-01-10
Voglio congratularmi con tutti per l'eccellente lavoro del team e in particolar modo per il servizio e l'attenzione del team della colazione! la cameriera è stata estremamente cordiale e veloce e il barista è stato molto gentile e attento! Congratulazioni
2025-01-08
I love how professional the staff was. Rare to see such hospitality in Europe and such an economical price. I will recommend C Hotel to all my friends and family
2025-01-08
Personale di reception, pulizie e della colazione estremamente cordiale e gentile.
2025-01-07
All it was fine
2025-01-07
Personale reception molto gentile e disponibile personale colazione molto gentile e veloce nel soddisfare le richieste personale camere molto gentile
2025-01-07
tutto il personale incontrato nell'hotel è stato super gentile e cortese nei nostri confronti
2025-01-07
a few wonderful days in Florence and stay in a very comfortable hotel, close to the center and the train station and above all to highlight the kindness of its workers who make the stay even better
2025-01-07
complimenti per la professionalità al personale reception, colazioni e rifacimento camere. Arrivati alle 10:00, lasciate le valigie alla reception, al rientro alle 16:00 quando ci sono state consegnate le chiavi della camera con piacevole sorpresa ci hanno comunicato che le valigie erano in camera
2025-01-07
il nostro soggiorno da voi è stato eccellente. sicuramente torneremo nella vostra struttura. complimenti!
2025-01-06
Muchas gracias por el buen trato y por hacernos sentir como en casa, sois un gran equipo.
2025-01-05
Personnel très poli et attentionné
2025-01-04
Staff parfait Petit déjeuner parfait
2025-01-03
Félicitation aux personnes faisant l effort de parler français et félicitations à Roshan et sa cousine ! Souriants et très aimables
2025-01-01
Molto gentili
2025-01-01
Si ri Grazia per la cortesia e la disponibilità .
2024-12-29
Check in was very easy and helped us store our bags ahead of time.
2024-12-29
The breakfast staff was excellent the 6 nights and days we stayed with you. Everyone was very attentive kind and helpful.
2024-12-27
Best hotel I've stayed in Italy!!!
2024-12-26
Grazie per avermi fatta sentire a casa.
2024-12-24
Todo estupendo
2024-12-24
Siamo stati benissimo, è stato tutto perfetto. La stanza estremamente accogliente e la pulizia impeccabile.
2024-12-25
Ringrazio tutto lo staff per la discrezione cortesia e professionalità
2024-12-23
Bien
2024-12-20
The staff in the breakfast department were all very welcoming and friendly, very professional coffee service.
2024-12-20
Personale gentilissimo, ottima insonorizzazione della camera
2024-12-19
Felicitar a cada uno de los involucrados, desde la camarista hasta la recepción, todos absolutamente todos fueron fantásticos!!
2024-12-19
Muy buena atención por parte de Nicolae de recepción,muy contentos con su trato
2024-12-19
You were all very friendly and accommodating, thank you
2024-12-18
Breakfast is so good.
2024-12-18
Excelente servicio de hospedaje Hotel perfectamente ubicado en zona central de Firenze, nos encantó hospedarnos aquí El trato fue muy cálido y cordial por parte de los recepcionistas y del personal del Buffet del desayuno. La habitación espaciosa, con cancelación acústica excelente, el área del baño espaciosa y muy limpia Television grande para ver los programas cuando quieres descansar en el viaje Calefacción en buen funcionamiento Servicio de cafetera en la habitación sin costo y con regalos de bienvenida, agua, infusiones, café y un detalle al final del hospedaje Pasta Tocaba, que nos ha encantado. En definitiva recomendamos y volveríamos a este hotel 100% Muchas gracias por tan buena atención a sus clientes
2024-12-17
Persone in reception super accoglienti e disponibili
2024-12-17
Thank you for your service, message card and present. It was so happy stay with you. If I will back to Firenze again, definitely I book again.
2024-12-17
Dziękuję bardzo miłej i pomocnej obsłudze, dziękuję za przygotowanie pysznej kawy i super personel podczas śniadań ❤️
2024-12-17
Thanks
2024-12-17
Gracias por la buena recepción y los lindos detalles en la atención recibida
2024-12-16
Tutto perfetto
2024-12-16
fatti anche dal vivo , tutto cortesi, gentili e ospitali e soprattutto servizi ok
2024-12-16
Complimenti per la cortesia e la disponibilità verso il cliente.
2024-12-15
La estancia ha sido muy acogedora. Todo el personal desde la recepción, el personal de limpieza como el servicio del bar ha sido muy amable. Gracias por todo.
2024-12-14
We had a perfect stay, your staff are exceptional, especially Valentina on the desk, she went above and beyond, I hope you’ll give her a Christmas bonus, especially since she was working during your company party. The best stay we have ever had in florence, and we would recommend to any of our friends coming to visit.
2024-12-14
Molta cortesia alla reception; grande simpatia e calore da parte del personale addetto alla colazione.
2024-12-14
Personale veramente gentile, esperienza ottima! E colazione fantastica!
2024-12-12
Gracias por la amabilidad de todo el equipo y por el detalle de la pasta que nos dejasteis en la habitación. Lo recomendáremos, gracias.
2024-12-12
Gracias Roshan por tu simpatía y gran servicio.
2024-12-11
Thank you for a very pleasant stay wiyh smiling and possitive staff
2024-12-11
To the staff at the reception.
2024-12-12
.
2024-12-10
Grazie a Fiorenza per la gentilezza e la disponibilità, a Roshan e Anjali alla colazione sempre sorridenti cordiali e gentili. E tutti i ragazzi della reception per la gentilezza.
2024-12-07
Cortesia e professionalità del personale
2024-12-06
Gracias por la amabilidad, la limpieza y la pasta!!
2024-12-05
Thanks
2024-12-03
Seu hotel foi uma grata surpresa. Parabéns, continuem assim e se possível, repliquem seus conhecimentos. Se outros hotéis fossem assim, a vida do turista seria mais feliz,
2024-12-02
Grazie per la cortesia e l'attenzione mostrata
2024-12-02
Gracias por los pequeños detalles. Se valoran
2024-12-01
Very respectful front desk! Absolutely appreciative of that. Sending my best regards to the individual that gave me a map and pointed out great sites to visit.
2024-12-01
Thanks for a great staying
2024-11-30
Ringraziare tutto lo staff
2024-11-29
True value for your money. Modern, clean, next to the train station and convenient.
2024-11-27
Merci beaucoup, séjour parfait
2024-11-27
Thank you for being so accommodating! Every request or issue we had was resolved by the great staff.
2024-11-27
Muchas gracias! Tienen un equipo maravilloso.
2024-11-27
Il vostro personale, sia al desk che al servizio colazione è stato molto cordiale, professionale e capace di riconoscere e soddisfare i bisogni.
2024-11-26
Ottima posizione, personale sempre presente e molto disponibile.
2024-11-26
good
2024-11-26
Grazie . personale molto cortese e disponibile
2024-11-26
A la barmaid du matin et du soir super sympatique
2024-11-27
Il personale alla reception è stato veramente gentilissimo e professionale
2024-11-26
Very pleasant stay
2024-11-26
Complimenti per la professionalità, per il livello della struttura e per la disponibilità del personale.
2024-11-25
Piccole cose gentili che fanno la differenza come il bigliettino di benvenuto trovato in stanza e scritto a mano! Bravi!
2024-11-25
Sono stati davvero gentili. Vi ringrazio. Ritorneremo.
2024-11-25
Cordialissimi
2024-11-23
Thank you for tour warm welcome and the gifts. It’s very nice!
2024-11-22
Disponibilità e cortesia
2024-11-22
Bravissimi, una piacevole sorpresa!
2024-11-22
Excelente profesionalidad de todo el personal, cortesía y amabilidad
2024-11-21
Awesome location, super near to train station - good for those who don’t want to drag their luggage. Service is good and they left me chocolate and pasta in room! Good surprise for me. Plus point is they have lift, so those who like to avoid dragging luggage through stairs will be a good choice . Last but not least, really love warm and friendly staffs. Always ready to assist.
2024-11-19
Odlicna cijena
2024-11-19
The staff were all superb--front desk and especially in the breakfast room. Many thanks!
2024-11-18
Gentilezza e ospitalità alta
2024-11-18
great location, great hotel, great staff we deffently recomend it
2024-11-16
La disponibilità a risolvere e chiarire ogni dubbio, l’accoglienza sorridente senza mai risultare falsi o invadenti, l’aver illustrato tutte le facilities al nostro arrivo
2024-11-16
Appreciate to everyone of your hotel👍👍👍🌹🌹🌹😘😘😘
2024-11-15
。
2024-11-13
Thank you and will be back for sure
2024-11-12
Merci pour votre accueil et votre très bon français !
2024-11-12
Überraschend schickes und gepflegtes Hotel, leider waren wir nur eine Nacht da
2024-11-12
Complimenti per la vostra gentilezza, una parola in più a volte può essere piacevole soprattutto dopo un viaggio lungo e pesante.
2024-11-12
Gracias a todos por hacer de nuestra estadía en Florencia un punto más genial en todo el viaje.
2024-11-11
Thank you very much for your hospitality and courtesy. The hotel staff was very attentive and friendly. In the morning, they prepared "personalized" coffee for us, the barista is the best of the best!!! Compliments to the chef! Breakfast is delicious! At the reception - the staff speaks English fluently! Florence is a fantastic city. I have the most pleasant impressions about the hotel, the staff and the city! I recommend!
2024-11-11
Sehr gutes Hotel mit kompetenten Mitarbeitern. Der Cappuchno zum Frühstück war grandios.
2024-11-11
Merci aux personnels qui étaient chaleureux
2024-11-11
Merci à tous
2024-11-10
Thank you to all staff, especially the reception staff who were friendly, kind, helpful & professional .
2024-11-10
Personale della reception molto bravi, gentili e preparati ad accogliere anche l'eventuale richiesta in più. Housekeeping: camere pulite, riordinate con attenzione e rispetto dell ospite. Complimenti a tutti. Siete il valore aggiunto della property.
2024-11-10
È stata una esperienza molto gradevole :) grazie di cuore per la calorosa accoglienza :)
2024-11-08
What a great experience!
2024-11-08
All professionals have an excellent "service provider behavior". Congrats !
2024-11-07
Gostaria de agradecer o atendimento prestado por toda a equipe do hotel, pessoas muito simpáticas, foram maravilhosos.
2024-11-05
Thank you, It was a lovely stay, and I truly appreciate the hospitality.
2024-11-05
Great location,not much natural light, bathroom shower a bit dark. Generally enjoyed our day and would return
2024-11-04
Thanks for a wonderful stay
2024-11-04
All the staff were friendly and helpful.
2024-11-03
Tomazo, I hope I spelled the name correctly, welcomed us wonderfully. He already knew my name from the reservation, he explained everything correctly and even gave a lot of tourist information. The room was perfect. Everything excellent!
2024-11-03
MOLTO SODDISFATTO
2024-11-02
Great service by reception, good room facility and excellent breakfast
2024-11-02
Thank you
2024-11-02
Everything was perfect!
2024-11-02
Thank you for your consideration with our room.
2024-11-02
Thank you so much for making our stay so pleasant and comfortable
2024-11-02
For the front desk
2024-11-02
Thanks
2024-10-31
Estancia perfecta. La carta de bienvenida escrita a mano, el trato del personal y el regalo de la bolsa de pasta. Todo un acierto. Lo recomiendo mucho. Gracias por todo.
2024-10-31
The gentleman who made our cappuccinos each day was so friendly! And the designs he created were an extra treat. All staff were very courteous and helpful!
2024-10-30
Great Location.Very professional. Courteous Staff.
2024-10-30
A friendly, helpful, responsive and pleasant staff. Many thanks!
2024-10-30
O
2024-10-29
Thank you for making us so welcome and our stay such a happy one. Thank you also for your advice regarding where we should visit. The information was very useful.
2024-10-29
Excelente desde la atención al cliente, el personal fue muy amable y cortés, nos sentimos muy bienvenidos, nos encantó que nos hablaran en español y que fueran tan amables de mostrarnos en el mapa los lugares de mayor interés turístico y las recomendaciones, la limpieza y los detalles de la habitación fueron excelentes.
2024-10-28
Thank you for a lovely stay, the best hotel I've stayed in in Florence and I have stayed many times. I appreciated the welcome drink and how quiet the room was and the little note with chocolates. Thank you, we will be back!
2024-10-24
Mis felicitaciones a todo el personal, que estaban preparados para atenderme en español no solo en ingles, siendo la segunda lengua mas hablada por paises. asi que mis felicitaciones especialmente para las personas de recepción.
2024-10-24
Thank you to all the reception team that worked during our stay, they were very helpful with all our requests; also big thanks to the cleaning staff, the room was immaculate every day.
2024-10-24
l'hotel ha un personale così gentile, cordiale e bravo nel loro lavoro
2024-10-23
Todo estuvo excelente en hotel el único comentario que no puede haber cambios es que los baños están muy reducidos en tamaño
2024-10-21
Friendly staff and loved the Breakfast staff.
2024-10-20
Ringrazio per la gentilezza del personale. Tutte le categorie
2024-10-19
Personal touches like the hand written wecome note and gift of pasta
2024-10-19
We really enjoyed our stay, all the staff were friendly and helpful at all times. We liked the personal touches, the welcome card and the departure gift. We would certainly return or recommend the hotel to others
2024-10-18
Grazie
2024-10-15
Jimy, la gente de recepción y de desayuno, todos muy atentos
2024-10-14
As above. I would like to thank the reception staff.
2024-10-14
The service from the staff at check-in was wonderfull!!
2024-10-13
Thanks Tomasso at reception for helping us charging our battery back up due to no usb ports in bedroom
2024-10-12
Thank you for your sick and efficient service! It was a pleasure to stay with you!
2024-10-11
Hotel muy bien situado,nos informaron perfectamente y el personal siempre muy atento.Gracias
2024-10-11
Muchas gracias.La estancia ha sido estupenda
2024-10-11
Ha sido una estancia muy agradable
2024-10-09
The staff are fabulous, helpful and friendly.
2024-10-09
Very good service from all the staff. Thank you
2024-10-09
Comfortable bed
2024-10-08
Thanks to the staff at the desk. They are super friendly.
2024-10-04
Hotel is close to everything and very easy to get around tourist sites and train station
2024-10-03
Muchas gracias por su amabilidad y atención en todas nuestras dudas. Excelente atención. Felicidades
2024-10-03
Gracias por todo
2024-10-03
The receptionist, Thomas, is very friendly and helpful. We would like thank him very much for making our stay wonderful.
2024-10-03
Thank you for the politeness, courtesy and professionalism of the staff from the front counter to the food service.
2024-10-02
very polite and helpful front desk stuffs. Everything is perfect.
2024-09-30
Well done, thank you!!
2024-09-30
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2024-09-30
Thank you to all of the staff who made our stay memorable, we loved it! It was a perfect location and excellent room, we loved it
2024-09-29
thank you
2024-09-28
Thanks to the management staff for great service.
2024-09-25
excellent place to stay, staff very helpful and excellent hospitality. The room service lady was very nice.
2024-09-25
The staff was excellent and helped me through a difficult time. I had my purse with my passport, phone and money stolen in Florence. They were kind offered helpful information and made my day better. It meant a lot to me.
2024-09-23
El hotel estaba muy bien situado, el personal muy atento y correcto. Es una buena elección para una estancia en Florencia.
2024-09-23
The barista‘s at breakfast were a nice, added touch.. very friendly staff.
2024-09-22
Thank you for fixing the clogged drain in the shower so quickly.
2024-09-20
Estimados. Agradezco la atención y cuidado a los detalles de bienvenida y buena calidad del servicio. Ha sido una excelente estadía. Especial reconocimiento por la Nora de bienvenida y el detalle de despedida con un producto de la región. También especial reconocimiento en la recepción a Valentina. Mil gracias.
2024-09-21
Thank you to the front desk staff for your professional, and customer service
2024-09-19
Thank you to all the staff at the C Club Hotel whom were all very helpful and attentive during or stay.
2024-09-19
Everything was very good and we had an enjoyable stsy
2024-09-18
That good for my trip
2024-09-17
Loved the chocolate theme throughout.
2024-09-16
Thank you! We stayed at your hotels in Rome and Florence and your facilities are exceptional - your staff in Rome in particular were extraordinary!
2024-09-16
Congratulazioni per il nuovo stile della hall e degli spazi comuni nonché della sala colazione. Complimenti per la professionalità del personale.
2024-09-15
Grazie mille per la gentilezza e il sorriso con il quale ci avete accolti. Non solo ci avete fatto trovare la camera pronta prima dell’orario prestabilito ma ci avete anche sorpreso con regalini ogni giorno. Mi è piaciuta anche molto l’idea di lasciare una letterina in camera, sono quei piccoli gesti che riempiono il cuore di felicità
2024-09-14
Felicitaciones por la atención y servicio, quisieramos poder contratar directamente con ustedes la proxima vez, en vez de hacerlo por medio de una agencia de viajes. Si pueden pasarme la dirección de mail y número de contacto. Saludo atte. Laura Yorio
2024-09-13
Everything was perfecto! I loved the breakfast buffet. The waiter and the waitresses were really lovely. Also the ladies on housekeeping were really friendly.
2024-09-12
grazie per avermi fatto sentire a mio agio dal primo momento e per la disponibilità in ogni momento.
2024-09-11
Everything was perfect
2024-09-11
We were a party of 4 using 3 rooms arriving different times and they noticed this, communicated with the next shift. Great coordination at reception.
2024-09-09
Nous vous remercions pour votre accueil et votre disponibilité. Emplacement top près du centre historique. Proposition de garage pour la voiture est un plus, pas de question à se poser. Bonne continuation à vous tous. Cordialement Isabelle Sommelette
2024-09-09
The staff were friendly and helpful, room comfortable and clean, food was plentiful and tasty, but living so far away it Is unlikely we’d get another opportunity to visit.
2024-09-09
Good job!
2024-09-09
Thank you it's great
2024-09-07
Soggiorno perfetto, posizione perfetta e servizio cordiale
2024-09-07
Front desk personnel were very friendly
2024-09-07
After making a reservation and before visiting, the staff responded to inquiries kindly and quickly. Also, I asked to make a reservation at a restaurant, and she made a reservation so I was able to have a pleasant meal. I am very grateful for this. She was very friendly and provided detailed explanations when checking in. (I don't remember her name, but she was a young woman with black hair.) So my overall satisfaction with the hotel increased and I was able to stay comfortably.
2024-09-06
Very friendly staff. Nice balcony for room 401
2024-09-06
The hotel was very clean and welcoming, and the staff were so friendly and helpful.
2024-09-05
Very pleasant staff 😀
2024-09-05
Everyone was so friendly and helpful. The extra added touches in the room such as the slippers, water, chocolate and pasta at the end of the stay were very thoughtful and appreciated. We will recommend to friends and family and will definitely stay again as the location too was perfect.
2024-09-04
Muchas gracias por todo, la estancia fue muy agradable wn todos los sentidos.
2024-09-03
We had a great stay. The room was very clean and comfortable.
2024-09-02
Agradecerle la buena estancia que hemos tenido y las recomendaciones del personal de lugares para comer que han sido extraordinarios. Volveremos sin duda.
2024-09-02
Valentina was great professional and friendly
2024-08-31
We loved everything about our staying. Location is incredible. Room was great. Elena from reception was super kind and helpful.
2024-08-30
Ottima accoglienza! Grazie!
2024-08-30
Thank you!
2024-08-30
Everyone very helpful and welcoming
2024-08-29
Thank you for a safe place to be with pleasant and kind staff .
2024-08-29
Muchas gracias por la atención recibida
2024-08-28
The reception staff where very freindly and helpful. Thank you very much:)
2024-08-24
c
2024-08-24
Muchas gracias a todo el equipo del hotel pir la cortesía que nos han dado.
2024-08-24
Merci pour votre gentillesse & les petits cadeaux.
2024-08-23
Thank you all
2024-08-23
A special thanks to everyone and Jamila for her kindness
2024-08-22
Thank you so much for efficiently organizing a physician to come to the hotel to see my mother who was ill. It was so convenient that you had the information ready and were able to provide service so quickly. It was much appreciated.
2024-08-22
Votre chambre à été magnifique Grand et moderne propre et avec une baignoire et un frigo Pas cher Bon rapport qualité prix On va revenir sûrement
2024-08-22
Check in and out was speedy and organized breakfast choices were fresh clean and excellent we felt safe and secure
2024-08-21
Complimenti per la gentilezza, disponibilità, professionalità e per i pensierini con dedica giornalieri.
2024-08-21
Gracias por su atención, si te todo a personal de recepción, que ha sido muy atento en todo momento y siempre dispuesto a ayudarnos en lo que hemos necesitado. Te hacen sentir agusto
2024-08-20
Thank you for a wonderful stay. We loved the touches of a welcome note and pasta to take home. So very excited to use this! All staff were friendly, welcoming and made our time in Florence one of the best parts of our trip.
2024-08-20
El personal del hotel son personas estupendas y muy amables, las veces que necesitamos algo nos atendieron estupendamente. Con el personal que tienen , las instalaciones y la ubicación , este hotel se merece un 10
2024-08-19
Le personnel accueil, restauration est très souriant, très attentionné. Félicitations pour la petite décoration très personnalisé du cappuccino.
2024-08-19
Front desk was exceptional on both morning and night, and took care of us
2024-08-19
Félicitations Félicitations
2024-08-17
Giada is incredible, excellent, congratulations!!
2024-08-17
Professional reception staff
2024-08-17
Estoy muy satisfecha con mi estadia en el hotel. El personal de recepcion muy amable, paciente y dispuestos a ayudar, un placer. Reservamos dos habitaciones y una de ellas estaba preparada antes de la hora de entrada, cosa que nos facilito mucho y permitio dejar nuestro equipaje, refrescarnos y ya salir a disfrutar de la ciudad, aprecio y valoro este gesto. La habitacion era pequenia, pero bien equipada, cama comoda, los articulos de tocador y la limpieza muy bien. Fuera de ello la zona del hotel es excelente, no suelo reservar hoteles cerca de las estaciones, pero debo decir que en este caso fue diferente' volveria y lo recomendaria.
2024-08-16
I arrived a little early, but was allowed to check in early, which I really appreciated.
2024-08-16
The stay at your hotel was comfortable and enjoyable. Especially the receptionist, she was so kind and helpful. Thank you.
2024-08-16
El chico de los desayunos es muy amable, me gustaría hacer una mención especial a su trato y hacer mención de su buen trabajo
2024-08-14
Muito obrigada
2024-08-12
Thank you for beeing so friendly and great with us and also for the pasta, we'll make good use of it with traditional italian recipes ❤️
2024-08-12
Cimplimenti per tutto
2024-08-12
After missing my train back to Orvieto i was forced to stay in Florence the C Hotel was very compassionate and accommodating Giving us tooth brush and toothpaste. The room was exceptionally clean and well appointed. The bed and comforter was smelling very clean and fresh. I can continue to rave about this beautiful 😍 hotel. You will not be disappointed
2024-08-12
Thks to the helpful & friendly front desk..
2024-08-12
Felicitarle por los profesionales de recepcion
2024-08-11
Thank you Valentina and her colleague making our stay so pleasant 😊
2024-08-11
Thank you for accommodating my family when we were not comfortable in our room!
2024-08-11
The front desk staff were all great!
2024-08-10
I would like to thank the staff for the special attention received at breakfast, especially the Brazilian Cleber.
2024-08-10
I'm taking a trip around Europe, definitely the best hotel I've stayed in so far and the best service received by the professionals
2024-08-09
Atendimento do Staff é muito bom apesar dos contratempos, tudo muito organizado e limpo.
2024-08-09
Although my stay was brief, spending just one night at your hotel, I was highly impressed with the warm welcome and the friendliness of your staff. I sincerely appreciate your hospitality. Should I have the opportunity to visit Florence again, I will certainly choose your hotel without hesitation.
2024-08-08
Thank you for the short warm stay
2024-08-08
The staff are very friendly
2024-08-07
Thanks for preparing us delicious coffee every morning
2024-08-07
朝食のクロワッサンは、イタリアで食べた中で一番美味しいものでした。スタッフの皆さんもとても親切で優しく、アットホームな雰囲気でとてもリラックスして滞在できました。ありがとうございました。
2024-08-07
Thanks
2024-08-07
Outstanding
2024-08-04
Very helpful and courteous staff.
2024-07-31
Thank you and appreciate everything.
2024-07-31
Haben uns sehr wohl gefühlt. Vielen Dank
2024-07-30
El trato fue de lo mejor en mi estancia en Europa, muchas gracias
2024-07-30
Excellent customer service
2024-07-29
Thank you and your staff very much a job well done.
2024-07-29
The Peruvian guy and the rest of the crew were very helpful and respectful.
2024-07-28
Grazie. Tutto perfetto.
2024-07-25
The people at the reception were very polite and helpful
2024-07-24
Gracias por todas sus atenciones
2024-07-24
My flight was cancelled and I had to find an overnight stay in Florence ad hoc. The reception staff was very helpful and I could continue my travel relaxed
2024-07-23
Los chicos de recepción muy amables
2024-07-21
Gracias por la Amabilidad
2024-07-20
Grazie!
2024-07-19
Everything was excellent
2024-07-17
Our flight was cancelled, so check in was late and check out very early. The reception staff were excellent, welcoming and helpful ***** to them both.
2024-07-16
El personal es muy amable, siempre atento, en mi caso necesité utilizari seguro de salud y me ayudaron en todo. Las habitaciones son hermosas, modernas sin perder el aire florentino, en los techos por ejemplo. Todo muy completo y limpio. Aún cuando no se tome el desayuno (que nos pareció un poco caro €18), la habitacion y el lobby del hotel cuentan con cafe y te de cortesía. Ubicación perfecta a la vuelta de la estación Santa Maria Novella y se puede ir caminando a todos los lugares más representativos de Firenze. Si volvemos a Firenze, los elegirems, gracias!
2024-07-16
Parabéns ótimo estabelecimento
2024-07-14
Thankyou for a lovely stay! Staff very helpful & friendly each time we pass reception!
2024-07-14
We loved our stay here! I loved the personalized cappuccinos as well
2024-07-14
Nos atendieron super bien y fueron muy amables con un asunto de una bolsa, que creíamos habíamos olvidado en la habitación y comprobamos que venía en nuestra maleta. Les agradecemos mucho este apoyo.
2024-07-13
Grazie per il miglior servizio
2024-07-12
Hemos estado muy bien , gracias
2024-07-12
thanks to all the staff, all are friendly and helpful
2024-07-10
Front staff was very efficient and friendly. Housekeeper was very friendly and did an excellent job of cleaning our room every day. Thank you.
2024-07-10
Tout était parfait ! Merci pour la petite attention à l'arrivée dans la chambre
2024-07-07
Good, nice and helpful staff. The cleanliness of the room and other parts of the hotel was excellent. We had a great stay with my wife.
2024-07-07
Ottimo lavoro
2024-07-04
Every staff member we encountered was extremely helpful and pleasant. They assisted with all requests, and were always very friendly. It was a very nice touch to receive a complimentary bag of pasta on our return home!
2024-07-03
Made to feel welcome and had a wonderful stay. Thank you all
2024-07-02
Danke für den sehr, sehr freundlichen Empfang und den tollen Service in Ihrem Hotel. Wir haben uns willkommen und wohl gefühlt und empfehlen Ihr Haus auf jeden Fall weiter.
2024-06-30
Great staff and amazing stay
2024-06-29
Muchísimas gracias a todo el personal de este hotel y por todas la facilidades que nos dieron ya que entendían perfectamente el idioma y eso es de agradecer.
2024-06-28
Staff were extremely courteous and nice.
2024-06-26
Thank you for all the small touches which made our stay so memorable. Looking forward to visiting again soon!
2024-06-25
Buen trato
2024-06-24
Club Hotel is one of our favourite Hotel in Italy
2024-06-24
Overall is good.
2024-06-23
Thenks
2024-06-23
Thank you for the friendly advice and assistance
2024-06-23
Mamagement was great! Helpful! Pleasant and friendly. I would absolutely stay there again
2024-06-22
You all are a great team. Kudos abd s Will see you again. One name I must mention is Roshan who was very cordial during our breakfast.
2024-06-20
Thanks
2024-06-19
We would like to bold the quality of the reception staff. They were very kindness and attentive with us. Thanks.
2024-06-19
Agradecer a todos os funcionários que nos atenderam no hotel, nos sentimos muito bem. Vivemos um tempo de muita ansiedade e preocupações, e quando as pessoas são gentis isso se destaca, então recomendo que continuem assim. Parabéns!
2024-06-19
Um dos melhores hotéis em que me hospedei durante minha viagem à Itália. Localização perfeita para quem está utilizando trem. Limpeza impecável, quarto espaçoso com roupas de cama e banho muito confortáveis.
2024-06-16
Thank you to all the staff at C Hotels. You were very timely and helpful whenever needed!
2024-06-16
Agradecidos por su amabilidad, !
2024-06-16
Nuestra estadía fue agradable, nos atendieron en nuestro idioma español y nos sentimos muy confortables y bien recibidos. Gracias
2024-06-14
Muchas gracias por la calidez del personal. Fue mi primera vez en Florencia y nos ayudaron mucho para sentirnos cómodos. Y con los arreglos que estaban realizando espero pronto ver los cambios.
2024-06-13
I had an excellent stay. The staff were very professional and accommodating
2024-06-11
Thanks for the warm welcome
2024-06-11
Grazie Mille !!
2024-06-09
Grazie, molto utile
2024-06-09
10/10
2024-06-07
Thank you for a lovely stay!
2024-06-06
Thank you for your kindness.
2024-06-04
Very informative and serviceable.
2024-06-04
They were friendly and thank you for all the suggestions they made
2024-06-03
Thank you for being so welcoming and thoughtful. All my interactions were so positive and helpful.
2024-06-03
Your staff is very friendly, attentive and helpful especially those at reception.
2024-06-02
Staff went above to get us a taxi reservation.
2024-06-01
Rashon, the barrista extraordinaire!
2024-05-31
Thanks for the service and friendly attitude.
2024-05-29
They were very helpful and kind.
2024-05-29
Thanks for a comfortable stay.
2024-05-27
Excellent
2024-05-25
Compliments to morning barista; tipped him in appreciation
2024-05-24
All Front of House , Reception staff and Waiting staff were brilliant during our stay. They made our visit to Firenze a special and memorable one.
2024-05-24
Gracias por la atención y el tiempo que se tomaron para resolver nuestras dudas o preguntas.
2024-05-21
Thank you for cleaning the room every day. But it was a little disappointing that the shower room was not drained.
2024-05-19
Grazie !! Molto gentili e disponibili
2024-05-17
No
2024-05-17
Friendly and courteous
2024-05-17
Mis à part la problématique de manque d’isolation, c’est un hôtel agréable et il est rare de trouver ce type de structure à Florence avec ce rapport qualité prix. Je reviendrais
2024-05-16
Ótimo hotel! Excelente localização e Funcionarios muito prestativos Único problema Não tem garagem
2024-05-12
You have really nice and helpful staff
2024-05-11
Gracias por la ayuda prestada a mi esposo en todo momento puesto que tenía dificultad con los escalones
2024-05-11
El café era muy rico y se agradece la maquina de café disponible en el día El capuchino con diseño en el desayuno era demasiado rico
2024-05-09
Your team was amazing! So friendly, patient and kind, we really felt cared for!
2024-05-08
The reception staff were very friendly and helpful, but I loved the friendliness of the staff at breakfast. I also loved the small gifts left in the room, I think it's a small gesture that makes a difference.
2024-05-05
Tutto bene, grazie
2024-05-04
Friendly, welcoming and efficient
2024-05-04
The room is clean. The receptionist lady is nice and supportive The hotel location is very convinence
2024-05-04
The staff was fantastic and no troubles with the accommodations. Thank you!!!
2024-05-03
Agradecemos pela cortesia e hospitalidade que nos receberam
2024-05-03
Thank you very much for making our stay convenient and pleasant. We stayed there in two consecutive years and we like your hotel.
2024-05-01
complimenti per la scelta del personale della reception nel trattare gli ospiti.
2024-05-01
Front desk was Great Breakfast staff were awesome
2024-05-01
We were given chocolates and a sweet note to welcome us upon oir arrival And a pack of pasta as a departing gift. Staff are friendly and willing to assist us.
2024-05-01
Thanks to all front desk staff! They helped me to enter my room earlier, make a taxi reservation, borrow me a insecticide. All of them was very kind and friendly.
2024-04-30
The stay was very pleasent,we loved the hotel and the warming welcome.
2024-04-29
Höfliches Personal, gute Tipps für die Umgebung
2024-04-28
Very pleasant and helpful staff.
2024-04-28
Thanks very much for your attention. Raquel and Natália
2024-04-28
You guys are Great.
2024-04-26
We had a great stay. The front desk was always so welcoming. The room was clean and comfortable. I would recommend this place to anyone.
2024-04-24
Personnel très professionnel.
2024-04-24
excelente atención. me encantaron los detalles al ingreso y salida del hotel
2024-04-23
Hotel was exceptionally clean and our room wa always well cleaned re- stocked and hospitable. Would highly recommend
2024-04-22
Gentili e professionali
2024-04-22
ThBks
2024-04-22
Complimenti vivissimi
2024-04-21
Thank you for excellent service
2024-04-18
Bonne continuation. Ne changez rien
2024-04-17
Très bon accueil propre emplacement 👍👏
2024-04-16
Everyone was helpful
2024-04-16
Thank you so much for your amazing service disposition!
2024-04-15
Thanks to the blonde lady on the reception, she is amazing!
2024-04-14
Merci pour votre accueil et d’avoir régler rapidement la mésaventure avec la porte 🙂
2024-04-13
Thank you for your warm welcome with a note ❤️
2024-04-11
Friendly and efficient - we really enjoyed our stay . Very convenient location too
2024-04-10
Thank you!
2024-04-10
Nos gustó mucho, el personal siempre fue muy atento a nuestras consultas.
2024-04-10
The service was very welcoming and appreciated by every staff member!
2024-04-09
員工素質非常棒,24小時的咖啡機也很好
2024-04-08
Staff was very friendly and accommodating
2024-04-07
Really enjoyed our stay with you.
2024-04-07
Welcome note is appreciated and beyond expectation.
2024-04-06
The front desk and staff was very friendly and professional. We had a great experience.
2024-04-06
Many thanks to Nicola and Elena for their kindness and assistance with our luggages!
2024-04-04
Comfortable stay . Thanks to the management and courteous staff for managing smiles on customers
2024-04-02
Muchas gracias por sus atenciones. Una estancia muy confortable
2024-04-01
Quería agradecer la amabilidad de todo el personal, tanto de recepción con del desayuno.
2024-04-01
Merci à chacun de vous pour votre acceuil et votre bienveillance
2024-03-29
Calurosa bienvenida tanto en recepción como con la tarjeta que nos dejaron en la habitación. Estadía corta pero muy buena. Gracias por todo!
2024-03-29
Muy agradecidos con el trato, y especialmente la atención en español, y el café gratuito, excelente detalle.
2024-03-29
Muchas gracias por la atención recibida
2024-03-28
The handwritten notes were a very nice touch to the stay!
2024-03-27
The front desk was really nice.
2024-03-26
It is quite
2024-03-26
I like refreshment for snacks, coffee and water at hotel lobby.
2024-03-26
Ringrazio per la gentilezza e per la disponibilità. Arrivederci.
2024-03-22
Accueil très chaleureux et dans notre langue.. parfait.
2024-03-20
Nos gustaría mucho volver a elegirlos, fue una estadía encantadora gracias al buen servicio, confort y ubicación del hotel. Muchas gracias
2024-03-17
STAFF muy agradable
2024-03-17
Gracias a todo el equipo, a la recepcionista que nos hizo el check-in, muy amable y al personal de pisos.
2024-03-16
Very nice place, will comeback.
2024-03-16
Good
2024-03-16
Ringrazio .
2024-03-14
warmly service
2024-03-13
Very good!
2024-03-11
Ci siamo sentiti bene. Lo staf at the reception era gentile ed amichevole. Eravamo in 9 e abiamo fatto unpo di casino e rumore, ma loro sempre pazienti e gentility.
2024-03-11
Very nice staff, room was beautiful and clean, very good quality for the price
2024-03-10
Gracias por todo,habéis sido muy amables
2024-03-07
U hotel Muy bello y el personal súper amable!
2024-03-06
Complimenti a tutto lo staff.
2024-03-06
Thank you for the personal welcome note and good service...the staff are very helpful and accomodating
2024-03-05
Hemos estado muy felices y nos hemos sentido muy bien acogidos
2024-03-04
The staff was professional, hospitable and provided a great experience. Kudos to them and the hotel for their excellent work. Thank you!
2024-03-04
The lady at reception was extremely helpful she was always working and went out of her way to help us Our stay was better due to her attendance to us
2024-03-02
Merci pour cet excellent accueil et la gentillesse du personnel. Nous avons passé un agréable séjour.
2024-03-02
Aisha was very kind and helpfu. Glad I found this hotel as great location and cleanliness
2024-02-28
La señorita Giada nos atendio muy amablemente. Agradecemos mucho los detalles como los chocolates de bienvenida, el regalo de despedida y los panes y café de cortesía. También agradecemos que nos hayan prestado paraguas.
2024-02-28
Very nice hotel and personal 👍🏻
2024-02-28
Agradecimiento a Giana y todo el equipo , gracias por los mensajes de bienvenida y despedida, son muy lindo el detalle.
2024-02-27
Congratulations for the excellent costumer service! Your desk and reception is fantastic and very friendly. There is professionalism and positivity! You should be proud of the people that work for you!
2024-02-26
Grazie per la cortesia e le attenzioni ricevute
2024-02-25
Nuestro más sincero agradecimiento al personal que atendiendo nuestro mal estar al comentarles los ruidos de las obras nos cambiaron inmediatamente de habitación, además de invitarnos a desayunar los días que aún teníamos por disfrutar en la ciudad
2024-02-25
I’d like to thank the staff for being helpful, accommodating and friendly. I enjoyed my stay
2024-02-24
Merci pour votre sympathie et votre compétence
2024-02-24
Siete stati molto gentili. Lavorate con entusiasmo e lo trasmettete ai clienti
2024-02-23
Grazie a tutto il personale per la disponibilità e cortesia
2024-02-23
Thank you guys for the wonderful service.
2024-02-23
Thank you so much for a wonderful experience and hospitality! Our stay at Hotel Club (c-Hotels) has been amazing! We really enjoyed it! Special thanks and regards to Elena and Tommaso! :) Best, Anton (+19802393413)
2024-02-23
Excelente servicio. Agradezcan al personal
2024-02-20
They are very nice
2024-02-19
Complimenti al personale sia delle pulizie che della reception!
2024-02-19
Complimenti a tutto lo staff per la disponibilità e la professionalità
2024-02-19
Ottimo soggiorno, stanza sempre pulitissima e perfettamente in ordine.
2024-02-17
Really friendly
2024-02-17
Thanks for everything
2024-02-17
La signora alla reception davvero professionale e gentile.
2024-02-13
TOP
2024-02-13
Grazie!
2024-02-12
Personale molto gentile. Dalla reception Al personale delle pulizie.
2024-02-10
Merci pour la propreté l'accueil chaleureux et le professionnalisme. Chambre magnifique et séjour idyllique.
2024-02-10
Really amazing overall service and comfortable room
2024-02-09
Herşey çok güzeldi. Firenzi S.M.N. istasyonuna çok yakın ve genel olarak çok iyi bir oteldi. Temiz şık ücretsiz kahve köşesi mevcuttu. Check out sonrası bagajımızın tren saatine kadar kalmasına da müsade ettiler. Resepsiyon görevlileri hep çok nazik ve çözüm odaklıydı🙏
2024-02-08
Front desk staff were helpful and friendly
2024-02-08
All the staff was excellent polite and smiley
Fabulous
Prenotazione e accoglienza
Colazione
Sistemazione
Soddisfazione globale e informazioni generali
Via Santa Caterina da Siena 11, Florence 50123, FI
+39055217707
2025-02-03
Complimenti per lo staff dell’hotel! Competente e gentilissimo.