c-hotels Club

2024-12-29

The breakfast staff was excellent the 6 nights and days we stayed with you. Everyone was very attentive kind and helpful.

2024-12-27

Best hotel I've stayed in Italy!!!

2024-12-26

Grazie per avermi fatta sentire a casa.

2024-12-24

Todo estupendo

2024-12-25

Ringrazio tutto lo staff per la discrezione cortesia e professionalità

2024-12-24

Siamo stati benissimo, è stato tutto perfetto. La stanza estremamente accogliente e la pulizia impeccabile.

2024-12-23

Bien

2024-12-20

Personale gentilissimo, ottima insonorizzazione della camera

2024-12-20

The staff in the breakfast department were all very welcoming and friendly, very professional coffee service.

2024-12-19

Felicitar a cada uno de los involucrados, desde la camarista hasta la recepción, todos absolutamente todos fueron fantásticos!!

2024-12-19

You were all very friendly and accommodating, thank you

2024-12-19

Muy buena atención por parte de Nicolae de recepción,muy contentos con su trato

2024-12-18

Breakfast is so good.

2024-12-18

Excelente servicio de hospedaje Hotel perfectamente ubicado en zona central de Firenze, nos encantó hospedarnos aquí El trato fue muy cálido y cordial por parte de los recepcionistas y del personal del Buffet del desayuno. La habitación espaciosa, con cancelación acústica excelente, el área del baño espaciosa y muy limpia Television grande para ver los programas cuando quieres descansar en el viaje Calefacción en buen funcionamiento Servicio de cafetera en la habitación sin costo y con regalos de bienvenida, agua, infusiones, café y un detalle al final del hospedaje Pasta Tocaba, que nos ha encantado. En definitiva recomendamos y volveríamos a este hotel 100% Muchas gracias por tan buena atención a sus clientes

2024-12-17

Gracias por la buena recepción y los lindos detalles en la atención recibida

2024-12-17

Thank you for your service, message card and present. It was so happy stay with you. If I will back to Firenze again, definitely I book again.

2024-12-17

Dziękuję bardzo miłej i pomocnej obsłudze, dziękuję za przygotowanie pysznej kawy i super personel podczas śniadań ❤️

2024-12-17

Thanks

2024-12-17

Persone in reception super accoglienti e disponibili

2024-12-16

fatti anche dal vivo , tutto cortesi, gentili e ospitali e soprattutto servizi ok

2024-12-16

Tutto perfetto

2024-12-16

Complimenti per la cortesia e la disponibilità verso il cliente.

2024-12-15

La estancia ha sido muy acogedora. Todo el personal desde la recepción, el personal de limpieza como el servicio del bar ha sido muy amable. Gracias por todo.

2024-12-14

Molta cortesia alla reception; grande simpatia e calore da parte del personale addetto alla colazione.

2024-12-14

We had a perfect stay, your staff are exceptional, especially Valentina on the desk, she went above and beyond, I hope you’ll give her a Christmas bonus, especially since she was working during your company party. The best stay we have ever had in florence, and we would recommend to any of our friends coming to visit.

2024-12-14

Personale veramente gentile, esperienza ottima! E colazione fantastica!

2024-12-12

Gracias Roshan por tu simpatía y gran servicio.

2024-12-12

Gracias por la amabilidad de todo el equipo y por el detalle de la pasta que nos dejasteis en la habitación. Lo recomendáremos, gracias.

2024-12-11

To the staff at the reception.

2024-12-12

.

2024-12-11

Thank you for a very pleasant stay wiyh smiling and possitive staff

2024-12-10

Grazie a Fiorenza per la gentilezza e la disponibilità, a Roshan e Anjali alla colazione sempre sorridenti cordiali e gentili. E tutti i ragazzi della reception per la gentilezza.

2024-12-07

Cortesia e professionalità del personale

2024-12-06

Gracias por la amabilidad, la limpieza y la pasta!!

2024-12-05

Thanks

2024-12-03

Seu hotel foi uma grata surpresa. Parabéns, continuem assim e se possível, repliquem seus conhecimentos. Se outros hotéis fossem assim, a vida do turista seria mais feliz,

2024-12-02

Gracias por los pequeños detalles. Se valoran

2024-12-02

Grazie per la cortesia e l'attenzione mostrata

2024-12-01

Very respectful front desk! Absolutely appreciative of that. Sending my best regards to the individual that gave me a map and pointed out great sites to visit.

2024-12-01

Thanks for a great staying

2024-11-30

Ringraziare tutto lo staff

2024-11-29

True value for your money. Modern, clean, next to the train station and convenient.

2024-11-27

Muchas gracias! Tienen un equipo maravilloso.

2024-11-27

Merci beaucoup, séjour parfait

2024-11-27

Thank you for being so accommodating! Every request or issue we had was resolved by the great staff.

2024-11-26

Grazie . personale molto cortese e disponibile

2024-11-26

A la barmaid du matin et du soir super sympatique

2024-11-26

Very pleasant stay

2024-11-26

Complimenti per la professionalità, per il livello della struttura e per la disponibilità del personale.

2024-11-27

Il personale alla reception è stato veramente gentilissimo e professionale

2024-11-27

Il vostro personale, sia al desk che al servizio colazione è stato molto cordiale, professionale e capace di riconoscere e soddisfare i bisogni.

2024-11-26

Ottima posizione, personale sempre presente e molto disponibile.

2024-11-26

good

2024-11-25

Cordialissimi

2024-11-25

Sono stati davvero gentili. Vi ringrazio. Ritorneremo.

2024-11-25

Piccole cose gentili che fanno la differenza come il bigliettino di benvenuto trovato in stanza e scritto a mano! Bravi!

2024-11-23

Thank you for tour warm welcome and the gifts. It’s very nice!

2024-11-22

Bravissimi, una piacevole sorpresa!

2024-11-22

Excelente profesionalidad de todo el personal, cortesía y amabilidad

2024-11-22

Disponibilità e cortesia

2024-11-21

Awesome location, super near to train station - good for those who don’t want to drag their luggage. Service is good and they left me chocolate and pasta in room! Good surprise for me. Plus point is they have lift, so those who like to avoid dragging luggage through stairs will be a good choice . Last but not least, really love warm and friendly staffs. Always ready to assist.

2024-11-19

The staff were all superb--front desk and especially in the breakfast room. Many thanks!

2024-11-19

Odlicna cijena

2024-11-18

great location, great hotel, great staff we deffently recomend it

2024-11-18

Gentilezza e ospitalità alta

2024-11-16

Appreciate to everyone of your hotel👍👍👍🌹🌹🌹😘😘😘

2024-11-16

La disponibilità a risolvere e chiarire ogni dubbio, l’accoglienza sorridente senza mai risultare falsi o invadenti, l’aver illustrato tutte le facilities al nostro arrivo

2024-11-15

。

2024-11-13

Thank you and will be back for sure

2024-11-12

Complimenti per la vostra gentilezza, una parola in più a volte può essere piacevole soprattutto dopo un viaggio lungo e pesante.

2024-11-12

Überraschend schickes und gepflegtes Hotel, leider waren wir nur eine Nacht da

2024-11-12

Gracias a todos por hacer de nuestra estadía en Florencia un punto más genial en todo el viaje.

2024-11-12

Merci pour votre accueil et votre très bon français !

2024-11-11

Thank you very much for your hospitality and courtesy. The hotel staff was very attentive and friendly. In the morning, they prepared "personalized" coffee for us, the barista is the best of the best!!! Compliments to the chef! Breakfast is delicious! At the reception - the staff speaks English fluently! Florence is a fantastic city. I have the most pleasant impressions about the hotel, the staff and the city! I recommend!

2024-11-11

Merci aux personnels qui étaient chaleureux

2024-11-11

Merci à tous

2024-11-11

Sehr gutes Hotel mit kompetenten Mitarbeitern. Der Cappuchno zum Frühstück war grandios.

2024-11-10

È stata una esperienza molto gradevole :) grazie di cuore per la calorosa accoglienza :)

2024-11-10

Personale della reception molto bravi, gentili e preparati ad accogliere anche l'eventuale richiesta in più. Housekeeping: camere pulite, riordinate con attenzione e rispetto dell ospite. Complimenti a tutti. Siete il valore aggiunto della property.

2024-11-10

Thank you to all staff, especially the reception staff who were friendly, kind, helpful & professional .

2024-11-08

What a great experience!

2024-11-08

All professionals have an excellent "service provider behavior". Congrats !

2024-11-07

Gostaria de agradecer o atendimento prestado por toda a equipe do hotel, pessoas muito simpáticas, foram maravilhosos.

2024-11-05

Thank you, It was a lovely stay, and I truly appreciate the hospitality.

2024-11-05

Great location,not much natural light, bathroom shower a bit dark. Generally enjoyed our day and would return

2024-11-04

Thanks for a wonderful stay

2024-11-04

All the staff were friendly and helpful.

2024-11-03

MOLTO SODDISFATTO

2024-11-03

Tomazo, I hope I spelled the name correctly, welcomed us wonderfully. He already knew my name from the reservation, he explained everything correctly and even gave a lot of tourist information. The room was perfect. Everything excellent!

2024-11-02

Great service by reception, good room facility and excellent breakfast

2024-11-02

Thank you

2024-11-02

Thank you for your consideration with our room.

2024-11-02

Thank you so much for making our stay so pleasant and comfortable

2024-11-02

For the front desk

2024-11-02

Everything was perfect!

2024-11-02

Thanks

2024-10-31

Estancia perfecta. La carta de bienvenida escrita a mano, el trato del personal y el regalo de la bolsa de pasta. Todo un acierto. Lo recomiendo mucho. Gracias por todo.

2024-10-31

The gentleman who made our cappuccinos each day was so friendly! And the designs he created were an extra treat. All staff were very courteous and helpful!

2024-10-30

Great Location.Very professional. Courteous Staff.

2024-10-30

O

2024-10-30

A friendly, helpful, responsive and pleasant staff. Many thanks!

2024-10-29

Thank you for making us so welcome and our stay such a happy one. Thank you also for your advice regarding where we should visit. The information was very useful.

2024-10-29

Excelente desde la atención al cliente, el personal fue muy amable y cortés, nos sentimos muy bienvenidos, nos encantó que nos hablaran en español y que fueran tan amables de mostrarnos en el mapa los lugares de mayor interés turístico y las recomendaciones, la limpieza y los detalles de la habitación fueron excelentes.

2024-10-28

Thank you for a lovely stay, the best hotel I've stayed in in Florence and I have stayed many times. I appreciated the welcome drink and how quiet the room was and the little note with chocolates. Thank you, we will be back!

2024-10-24

Thank you to all the reception team that worked during our stay, they were very helpful with all our requests; also big thanks to the cleaning staff, the room was immaculate every day.

2024-10-24

Mis felicitaciones a todo el personal, que estaban preparados para atenderme en español no solo en ingles, siendo la segunda lengua mas hablada por paises. asi que mis felicitaciones especialmente para las personas de recepción.

2024-10-24

l'hotel ha un personale così gentile, cordiale e bravo nel loro lavoro

2024-10-23

Todo estuvo excelente en hotel el único comentario que no puede haber cambios es que los baños están muy reducidos en tamaño

2024-10-21

Friendly staff and loved the Breakfast staff.

2024-10-20

Ringrazio per la gentilezza del personale. Tutte le categorie

2024-10-19

Personal touches like the hand written wecome note and gift of pasta

2024-10-19

We really enjoyed our stay, all the staff were friendly and helpful at all times. We liked the personal touches, the welcome card and the departure gift. We would certainly return or recommend the hotel to others

2024-10-18

Grazie

2024-10-15

Jimy, la gente de recepción y de desayuno, todos muy atentos

2024-10-14

As above. I would like to thank the reception staff.

2024-10-14

The service from the staff at check-in was wonderfull!!

2024-10-13

Thanks Tomasso at reception for helping us charging our battery back up due to no usb ports in bedroom

2024-10-12

Thank you for your sick and efficient service! It was a pleasure to stay with you!

2024-10-11

Hotel muy bien situado,nos informaron perfectamente y el personal siempre muy atento.Gracias

2024-10-11

Muchas gracias.La estancia ha sido estupenda

2024-10-11

Ha sido una estancia muy agradable

2024-10-09

The staff are fabulous, helpful and friendly.

2024-10-09

Very good service from all the staff. Thank you

2024-10-09

Comfortable bed

2024-10-08

Thanks to the staff at the desk. They are super friendly.

2024-10-04

Hotel is close to everything and very easy to get around tourist sites and train station

2024-10-03

The receptionist, Thomas, is very friendly and helpful. We would like thank him very much for making our stay wonderful.

2024-10-03

Thank you for the politeness, courtesy and professionalism of the staff from the front counter to the food service.

2024-10-03

Muchas gracias por su amabilidad y atención en todas nuestras dudas. Excelente atención. Felicidades

2024-10-03

Gracias por todo

2024-10-02

very polite and helpful front desk stuffs. Everything is perfect.

2024-09-30

Thank you to all of the staff who made our stay memorable, we loved it! It was a perfect location and excellent room, we loved it

2024-09-30

Well done, thank you!!

2024-09-30

-

2024-09-29

thank you

2024-09-28

Thanks to the management staff for great service.

2024-09-25

excellent place to stay, staff very helpful and excellent hospitality. The room service lady was very nice.

2024-09-25

The staff was excellent and helped me through a difficult time. I had my purse with my passport, phone and money stolen in Florence. They were kind offered helpful information and made my day better. It meant a lot to me.

2024-09-23

The barista‘s at breakfast were a nice, added touch.. very friendly staff.

2024-09-23

El hotel estaba muy bien situado, el personal muy atento y correcto. Es una buena elección para una estancia en Florencia.

2024-09-22

Thank you for fixing the clogged drain in the shower so quickly.

2024-09-20

Estimados. Agradezco la atención y cuidado a los detalles de bienvenida y buena calidad del servicio. Ha sido una excelente estadía. Especial reconocimiento por la Nora de bienvenida y el detalle de despedida con un producto de la región. También especial reconocimiento en la recepción a Valentina. Mil gracias.

2024-09-21

Thank you to the front desk staff for your professional, and customer service

2024-09-19

Everything was very good and we had an enjoyable stsy

2024-09-19

Thank you to all the staff at the C Club Hotel whom were all very helpful and attentive during or stay.

2024-09-18

That good for my trip

2024-09-17

Loved the chocolate theme throughout.

2024-09-16

Thank you! We stayed at your hotels in Rome and Florence and your facilities are exceptional - your staff in Rome in particular were extraordinary!

2024-09-16

Congratulazioni per il nuovo stile della hall e degli spazi comuni nonché della sala colazione. Complimenti per la professionalità del personale.

2024-09-15

Grazie mille per la gentilezza e il sorriso con il quale ci avete accolti. Non solo ci avete fatto trovare la camera pronta prima dell’orario prestabilito ma ci avete anche sorpreso con regalini ogni giorno. Mi è piaciuta anche molto l’idea di lasciare una letterina in camera, sono quei piccoli gesti che riempiono il cuore di felicità

2024-09-14

Felicitaciones por la atención y servicio, quisieramos poder contratar directamente con ustedes la proxima vez, en vez de hacerlo por medio de una agencia de viajes. Si pueden pasarme la dirección de mail y número de contacto. Saludo atte. Laura Yorio

2024-09-13

Everything was perfecto! I loved the breakfast buffet. The waiter and the waitresses were really lovely. Also the ladies on housekeeping were really friendly.

2024-09-12

grazie per avermi fatto sentire a mio agio dal primo momento e per la disponibilità in ogni momento.

2024-09-11

Everything was perfect

2024-09-11

We were a party of 4 using 3 rooms arriving different times and they noticed this, communicated with the next shift. Great coordination at reception.

2024-09-09

Nous vous remercions pour votre accueil et votre disponibilité. Emplacement top près du centre historique. Proposition de garage pour la voiture est un plus, pas de question à se poser. Bonne continuation à vous tous. Cordialement Isabelle Sommelette

2024-09-09

The staff were friendly and helpful, room comfortable and clean, food was plentiful and tasty, but living so far away it Is unlikely we’d get another opportunity to visit.

2024-09-09

Good job!

2024-09-09

Thank you it's great

2024-09-07

Soggiorno perfetto, posizione perfetta e servizio cordiale

2024-09-07

After making a reservation and before visiting, the staff responded to inquiries kindly and quickly. Also, I asked to make a reservation at a restaurant, and she made a reservation so I was able to have a pleasant meal. I am very grateful for this. She was very friendly and provided detailed explanations when checking in. (I don't remember her name, but she was a young woman with black hair.) So my overall satisfaction with the hotel increased and I was able to stay comfortably.

2024-09-07

Front desk personnel were very friendly

2024-09-06

The hotel was very clean and welcoming, and the staff were so friendly and helpful.

2024-09-06

Very friendly staff. Nice balcony for room 401

2024-09-05

Very pleasant staff 😀

2024-09-05

Everyone was so friendly and helpful. The extra added touches in the room such as the slippers, water, chocolate and pasta at the end of the stay were very thoughtful and appreciated. We will recommend to friends and family and will definitely stay again as the location too was perfect.

2024-09-04

Muchas gracias por todo, la estancia fue muy agradable wn todos los sentidos.

2024-09-03

We had a great stay. The room was very clean and comfortable.

2024-09-02

Valentina was great professional and friendly

2024-09-02

Agradecerle la buena estancia que hemos tenido y las recomendaciones del personal de lugares para comer que han sido extraordinarios. Volveremos sin duda.

2024-08-31

We loved everything about our staying. Location is incredible. Room was great. Elena from reception was super kind and helpful.

2024-08-30

Ottima accoglienza! Grazie!

2024-08-30

Everyone very helpful and welcoming

2024-08-30

Thank you!

2024-08-29

Muchas gracias por la atención recibida

2024-08-29

Thank you for a safe place to be with pleasant and kind staff .

2024-08-28

The reception staff where very freindly and helpful. Thank you very much:)

2024-08-24

Merci pour votre gentillesse & les petits cadeaux.

2024-08-24

c

2024-08-24

Muchas gracias a todo el equipo del hotel pir la cortesía que nos han dado.

2024-08-23

A special thanks to everyone and Jamila for her kindness

2024-08-23

Thank you all

2024-08-22

Check in and out was speedy and organized breakfast choices were fresh clean and excellent we felt safe and secure

2024-08-22

Votre chambre à été magnifique Grand et moderne propre et avec une baignoire et un frigo Pas cher Bon rapport qualité prix On va revenir sûrement

2024-08-22

Thank you so much for efficiently organizing a physician to come to the hotel to see my mother who was ill. It was so convenient that you had the information ready and were able to provide service so quickly. It was much appreciated.

2024-08-21

Complimenti per la gentilezza, disponibilità, professionalità e per i pensierini con dedica giornalieri.

2024-08-21

Gracias por su atención, si te todo a personal de recepción, que ha sido muy atento en todo momento y siempre dispuesto a ayudarnos en lo que hemos necesitado. Te hacen sentir agusto

2024-08-20

El personal del hotel son personas estupendas y muy amables, las veces que necesitamos algo nos atendieron estupendamente. Con el personal que tienen , las instalaciones y la ubicación , este hotel se merece un 10

2024-08-20

Thank you for a wonderful stay. We loved the touches of a welcome note and pasta to take home. So very excited to use this! All staff were friendly, welcoming and made our time in Florence one of the best parts of our trip.

2024-08-19

Le personnel accueil, restauration est très souriant, très attentionné. Félicitations pour la petite décoration très personnalisé du cappuccino.

2024-08-19

Félicitations Félicitations

2024-08-19

Front desk was exceptional on both morning and night, and took care of us

2024-08-17

Professional reception staff

2024-08-17

Giada is incredible, excellent, congratulations!!

2024-08-17

Estoy muy satisfecha con mi estadia en el hotel. El personal de recepcion muy amable, paciente y dispuestos a ayudar, un placer. Reservamos dos habitaciones y una de ellas estaba preparada antes de la hora de entrada, cosa que nos facilito mucho y permitio dejar nuestro equipaje, refrescarnos y ya salir a disfrutar de la ciudad, aprecio y valoro este gesto. La habitacion era pequenia, pero bien equipada, cama comoda, los articulos de tocador y la limpieza muy bien. Fuera de ello la zona del hotel es excelente, no suelo reservar hoteles cerca de las estaciones, pero debo decir que en este caso fue diferente' volveria y lo recomendaria.

2024-08-16

El chico de los desayunos es muy amable, me gustaría hacer una mención especial a su trato y hacer mención de su buen trabajo

2024-08-16

The stay at your hotel was comfortable and enjoyable. Especially the receptionist, she was so kind and helpful. Thank you.

2024-08-16

I arrived a little early, but was allowed to check in early, which I really appreciated.

2024-08-14

Muito obrigada

2024-08-12

Thank you for beeing so friendly and great with us and also for the pasta, we'll make good use of it with traditional italian recipes ❤️

2024-08-12

Cimplimenti per tutto

2024-08-12

After missing my train back to Orvieto i was forced to stay in Florence the C Hotel was very compassionate and accommodating Giving us tooth brush and toothpaste. The room was exceptionally clean and well appointed. The bed and comforter was smelling very clean and fresh. I can continue to rave about this beautiful 😍 hotel. You will not be disappointed

2024-08-12

Thks to the helpful & friendly front desk..

2024-08-12

Felicitarle por los profesionales de recepcion

2024-08-11

The front desk staff were all great!

2024-08-11

Thank you for accommodating my family when we were not comfortable in our room!

2024-08-11

Thank you Valentina and her colleague making our stay so pleasant 😊

2024-08-10

I'm taking a trip around Europe, definitely the best hotel I've stayed in so far and the best service received by the professionals

2024-08-10

I would like to thank the staff for the special attention received at breakfast, especially the Brazilian Cleber.

2024-08-09

Although my stay was brief, spending just one night at your hotel, I was highly impressed with the warm welcome and the friendliness of your staff. I sincerely appreciate your hospitality. Should I have the opportunity to visit Florence again, I will certainly choose your hotel without hesitation.

2024-08-09

Atendimento do Staff é muito bom apesar dos contratempos, tudo muito organizado e limpo.

2024-08-08

Thank you for the short warm stay

2024-08-08

The staff are very friendly

2024-08-07

Outstanding

2024-08-07

Thanks for preparing us delicious coffee every morning

2024-08-07

Thanks

2024-08-07

朝食のクロワッサンは、イタリアで食べた中で一番美味しいものでした。スタッフの皆さんもとても親切で優しく、アットホームな雰囲気でとてもリラックスして滞在できました。ありがとうございました。

2024-08-04

Very helpful and courteous staff.

2024-07-31

Thank you and appreciate everything.

2024-07-31

Haben uns sehr wohl gefühlt. Vielen Dank

2024-07-30

Excellent customer service

2024-07-30

El trato fue de lo mejor en mi estancia en Europa, muchas gracias

2024-07-29

The Peruvian guy and the rest of the crew were very helpful and respectful.

2024-07-29

Thank you and your staff very much a job well done.

2024-07-28

Grazie. Tutto perfetto.

2024-07-25

The people at the reception were very polite and helpful

2024-07-24

Gracias por todas sus atenciones

2024-07-24

My flight was cancelled and I had to find an overnight stay in Florence ad hoc. The reception staff was very helpful and I could continue my travel relaxed

2024-07-23

Los chicos de recepción muy amables

2024-07-21

Gracias por la Amabilidad

2024-07-20

Grazie!

2024-07-19

Everything was excellent

2024-07-17

Our flight was cancelled, so check in was late and check out very early. The reception staff were excellent, welcoming and helpful ***** to them both.

2024-07-16

Parabéns ótimo estabelecimento

2024-07-16

El personal es muy amable, siempre atento, en mi caso necesité utilizari seguro de salud y me ayudaron en todo. Las habitaciones son hermosas, modernas sin perder el aire florentino, en los techos por ejemplo. Todo muy completo y limpio. Aún cuando no se tome el desayuno (que nos pareció un poco caro €18), la habitacion y el lobby del hotel cuentan con cafe y te de cortesía. Ubicación perfecta a la vuelta de la estación Santa Maria Novella y se puede ir caminando a todos los lugares más representativos de Firenze. Si volvemos a Firenze, los elegirems, gracias!

2024-07-14

Nos atendieron super bien y fueron muy amables con un asunto de una bolsa, que creíamos habíamos olvidado en la habitación y comprobamos que venía en nuestra maleta. Les agradecemos mucho este apoyo.

2024-07-14

Thankyou for a lovely stay! Staff very helpful & friendly each time we pass reception!

2024-07-14

We loved our stay here! I loved the personalized cappuccinos as well

2024-07-13

Grazie per il miglior servizio

2024-07-12

thanks to all the staff, all are friendly and helpful

2024-07-12

Hemos estado muy bien , gracias

2024-07-10

Tout était parfait ! Merci pour la petite attention à l'arrivée dans la chambre

2024-07-10

Front staff was very efficient and friendly. Housekeeper was very friendly and did an excellent job of cleaning our room every day. Thank you.

2024-07-07

Good, nice and helpful staff. The cleanliness of the room and other parts of the hotel was excellent. We had a great stay with my wife.

2024-07-07

Ottimo lavoro

2024-07-04

Every staff member we encountered was extremely helpful and pleasant. They assisted with all requests, and were always very friendly. It was a very nice touch to receive a complimentary bag of pasta on our return home!

2024-07-03

Made to feel welcome and had a wonderful stay. Thank you all

2024-07-02

Danke für den sehr, sehr freundlichen Empfang und den tollen Service in Ihrem Hotel. Wir haben uns willkommen und wohl gefühlt und empfehlen Ihr Haus auf jeden Fall weiter.

2024-06-30

Great staff and amazing stay

2024-06-29

Muchísimas gracias a todo el personal de este hotel y por todas la facilidades que nos dieron ya que entendían perfectamente el idioma y eso es de agradecer.

2024-06-28

Staff were extremely courteous and nice.

2024-06-26

Thank you for all the small touches which made our stay so memorable. Looking forward to visiting again soon!

2024-06-25

Buen trato

2024-06-24

Overall is good.

2024-06-24

Club Hotel is one of our favourite Hotel in Italy

2024-06-23

Thank you for the friendly advice and assistance

2024-06-23

Thenks

2024-06-23

Mamagement was great! Helpful! Pleasant and friendly. I would absolutely stay there again

2024-06-22

You all are a great team. Kudos abd s Will see you again. One name I must mention is Roshan who was very cordial during our breakfast.

2024-06-20

Thanks

2024-06-19

We would like to bold the quality of the reception staff. They were very kindness and attentive with us. Thanks.

2024-06-19

Agradecer a todos os funcionários que nos atenderam no hotel, nos sentimos muito bem. Vivemos um tempo de muita ansiedade e preocupações, e quando as pessoas são gentis isso se destaca, então recomendo que continuem assim. Parabéns!

2024-06-19

Um dos melhores hotéis em que me hospedei durante minha viagem à Itália. Localização perfeita para quem está utilizando trem. Limpeza impecável, quarto espaçoso com roupas de cama e banho muito confortáveis.

2024-06-16

Agradecidos por su amabilidad, !

2024-06-16

Nuestra estadía fue agradable, nos atendieron en nuestro idioma español y nos sentimos muy confortables y bien recibidos. Gracias

2024-06-16

Thank you to all the staff at C Hotels. You were very timely and helpful whenever needed!

2024-06-14

Muchas gracias por la calidez del personal. Fue mi primera vez en Florencia y nos ayudaron mucho para sentirnos cómodos. Y con los arreglos que estaban realizando espero pronto ver los cambios.

2024-06-13

I had an excellent stay. The staff were very professional and accommodating

2024-06-11

Thanks for the warm welcome

2024-06-11

Grazie Mille !!

2024-06-09

10/10

2024-06-09

Grazie, molto utile

2024-06-07

Thank you for a lovely stay!

2024-06-06

Thank you for your kindness.

2024-06-04

Very informative and serviceable.

2024-06-04

They were friendly and thank you for all the suggestions they made

2024-06-03

Thank you for being so welcoming and thoughtful. All my interactions were so positive and helpful.

2024-06-03

Your staff is very friendly, attentive and helpful especially those at reception.

2024-06-02

Staff went above to get us a taxi reservation.

2024-06-01

Rashon, the barrista extraordinaire!

2024-05-31

Thanks for the service and friendly attitude.

2024-05-29

They were very helpful and kind.

2024-05-29

Thanks for a comfortable stay.

2024-05-27

Excellent

2024-05-25

Compliments to morning barista; tipped him in appreciation

2024-05-24

All Front of House , Reception staff and Waiting staff were brilliant during our stay. They made our visit to Firenze a special and memorable one.

2024-05-24

Gracias por la atención y el tiempo que se tomaron para resolver nuestras dudas o preguntas.

2024-05-21

Thank you for cleaning the room every day. But it was a little disappointing that the shower room was not drained.

2024-05-19

Grazie !! Molto gentili e disponibili

2024-05-17

No

2024-05-17

Mis à part la problématique de manque d’isolation, c’est un hôtel agréable et il est rare de trouver ce type de structure à Florence avec ce rapport qualité prix. Je reviendrais

2024-05-17

Friendly and courteous

2024-05-16

Ótimo hotel! Excelente localização e Funcionarios muito prestativos Único problema Não tem garagem

2024-05-12

You have really nice and helpful staff

2024-05-11

El café era muy rico y se agradece la maquina de café disponible en el día El capuchino con diseño en el desayuno era demasiado rico

2024-05-11

Gracias por la ayuda prestada a mi esposo en todo momento puesto que tenía dificultad con los escalones

2024-05-09

Your team was amazing! So friendly, patient and kind, we really felt cared for!

2024-05-08

The reception staff were very friendly and helpful, but I loved the friendliness of the staff at breakfast. I also loved the small gifts left in the room, I think it's a small gesture that makes a difference.

2024-05-05

Tutto bene, grazie

2024-05-04

The room is clean. The receptionist lady is nice and supportive The hotel location is very convinence

2024-05-04

The staff was fantastic and no troubles with the accommodations. Thank you!!!

2024-05-04

Friendly, welcoming and efficient

2024-05-03

Agradecemos pela cortesia e hospitalidade que nos receberam

2024-05-03

Thank you very much for making our stay convenient and pleasant. We stayed there in two consecutive years and we like your hotel.

2024-05-01

We were given chocolates and a sweet note to welcome us upon oir arrival And a pack of pasta as a departing gift. Staff are friendly and willing to assist us.

2024-05-01

Thanks to all front desk staff! They helped me to enter my room earlier, make a taxi reservation, borrow me a insecticide. All of them was very kind and friendly.

2024-05-01

Front desk was Great Breakfast staff were awesome

2024-05-01

complimenti per la scelta del personale della reception nel trattare gli ospiti.

2024-04-30

The stay was very pleasent,we loved the hotel and the warming welcome.

2024-04-29

Höfliches Personal, gute Tipps für die Umgebung

2024-04-28

You guys are Great.

2024-04-28

Thanks very much for your attention. Raquel and Natália

2024-04-28

Very pleasant and helpful staff.

2024-04-26

We had a great stay. The front desk was always so welcoming. The room was clean and comfortable. I would recommend this place to anyone.

2024-04-24

Personnel très professionnel.

2024-04-24

excelente atención. me encantaron los detalles al ingreso y salida del hotel

2024-04-23

Hotel was exceptionally clean and our room wa always well cleaned re- stocked and hospitable. Would highly recommend

2024-04-22

Gentili e professionali

2024-04-22

Complimenti vivissimi

2024-04-22

ThBks

2024-04-21

Thank you for excellent service

2024-04-18

Bonne continuation. Ne changez rien

2024-04-17

Très bon accueil propre emplacement 👍👏

2024-04-16

Everyone was helpful

2024-04-16

Thank you so much for your amazing service disposition!

2024-04-15

Thanks to the blonde lady on the reception, she is amazing!

2024-04-14

Merci pour votre accueil et d’avoir régler rapidement la mésaventure avec la porte 🙂

2024-04-13

Thank you for your warm welcome with a note ❤️

2024-04-11

Friendly and efficient - we really enjoyed our stay . Very convenient location too

2024-04-10

Thank you!

2024-04-10

Nos gustó mucho, el personal siempre fue muy atento a nuestras consultas.

2024-04-10

The service was very welcoming and appreciated by every staff member!

2024-04-09

員工素質非常棒，24小時的咖啡機也很好

2024-04-08

Staff was very friendly and accommodating

2024-04-07

Welcome note is appreciated and beyond expectation.

2024-04-07

Really enjoyed our stay with you.

2024-04-06

Many thanks to Nicola and Elena for their kindness and assistance with our luggages!

2024-04-06

The front desk and staff was very friendly and professional. We had a great experience.

2024-04-04

Comfortable stay . Thanks to the management and courteous staff for managing smiles on customers

2024-04-02

Muchas gracias por sus atenciones. Una estancia muy confortable

2024-04-01

Quería agradecer la amabilidad de todo el personal, tanto de recepción con del desayuno.

2024-04-01

Merci à chacun de vous pour votre acceuil et votre bienveillance

2024-03-29

Calurosa bienvenida tanto en recepción como con la tarjeta que nos dejaron en la habitación. Estadía corta pero muy buena. Gracias por todo!

2024-03-29

Muchas gracias por la atención recibida

2024-03-29

Muy agradecidos con el trato, y especialmente la atención en español, y el café gratuito, excelente detalle.

2024-03-28

The handwritten notes were a very nice touch to the stay!

2024-03-27

The front desk was really nice.

2024-03-26

It is quite

2024-03-26

I like refreshment for snacks, coffee and water at hotel lobby.

2024-03-26

Ringrazio per la gentilezza e per la disponibilità. Arrivederci.

2024-03-22

Accueil très chaleureux et dans notre langue.. parfait.

2024-03-20

Nos gustaría mucho volver a elegirlos, fue una estadía encantadora gracias al buen servicio, confort y ubicación del hotel. Muchas gracias

2024-03-17

Gracias a todo el equipo, a la recepcionista que nos hizo el check-in, muy amable y al personal de pisos.

2024-03-17

STAFF muy agradable

2024-03-16

Very nice place, will comeback.

2024-03-16

Good

2024-03-16

Ringrazio .

2024-03-14

warmly service

2024-03-13

Very good!

2024-03-11

Very nice staff, room was beautiful and clean, very good quality for the price

2024-03-11

Ci siamo sentiti bene. Lo staf at the reception era gentile ed amichevole. Eravamo in 9 e abiamo fatto unpo di casino e rumore, ma loro sempre pazienti e gentility.

2024-03-10

Gracias por todo,habéis sido muy amables

2024-03-07

U hotel Muy bello y el personal súper amable!

2024-03-06

Complimenti a tutto lo staff.

2024-03-06

Thank you for the personal welcome note and good service...the staff are very helpful and accomodating

2024-03-05

Hemos estado muy felices y nos hemos sentido muy bien acogidos

2024-03-04

The lady at reception was extremely helpful she was always working and went out of her way to help us Our stay was better due to her attendance to us

2024-03-04

The staff was professional, hospitable and provided a great experience. Kudos to them and the hotel for their excellent work. Thank you!

2024-03-02

Aisha was very kind and helpfu. Glad I found this hotel as great location and cleanliness

2024-03-02

Merci pour cet excellent accueil et la gentillesse du personnel. Nous avons passé un agréable séjour.

2024-02-28

Very nice hotel and personal 👍🏻

2024-02-28

Agradecimiento a Giana y todo el equipo , gracias por los mensajes de bienvenida y despedida, son muy lindo el detalle.

2024-02-28

La señorita Giada nos atendio muy amablemente. Agradecemos mucho los detalles como los chocolates de bienvenida, el regalo de despedida y los panes y café de cortesía. También agradecemos que nos hayan prestado paraguas.

2024-02-27

Congratulations for the excellent costumer service! Your desk and reception is fantastic and very friendly. There is professionalism and positivity! You should be proud of the people that work for you!

2024-02-26

Grazie per la cortesia e le attenzioni ricevute

2024-02-25

I’d like to thank the staff for being helpful, accommodating and friendly. I enjoyed my stay

2024-02-25

Nuestro más sincero agradecimiento al personal que atendiendo nuestro mal estar al comentarles los ruidos de las obras nos cambiaron inmediatamente de habitación, además de invitarnos a desayunar los días que aún teníamos por disfrutar en la ciudad

2024-02-24

Siete stati molto gentili. Lavorate con entusiasmo e lo trasmettete ai clienti

2024-02-24

Merci pour votre sympathie et votre compétence

2024-02-23

Thank you so much for a wonderful experience and hospitality! Our stay at Hotel Club (c-Hotels) has been amazing! We really enjoyed it! Special thanks and regards to Elena and Tommaso! :) Best, Anton (+19802393413)

2024-02-23

Excelente servicio. Agradezcan al personal

2024-02-23

Grazie a tutto il personale per la disponibilità e cortesia

2024-02-23

Thank you guys for the wonderful service.

2024-02-20

They are very nice

2024-02-19

Complimenti a tutto lo staff per la disponibilità e la professionalità

2024-02-19

Ottimo soggiorno, stanza sempre pulitissima e perfettamente in ordine.

2024-02-19

Complimenti al personale sia delle pulizie che della reception!

2024-02-17

Really friendly

2024-02-17

La signora alla reception davvero professionale e gentile.

2024-02-17

Thanks for everything

2024-02-13

Grazie!

2024-02-13

TOP

2024-02-12

Personale molto gentile. Dalla reception Al personale delle pulizie.

2024-02-10

Merci pour la propreté l'accueil chaleureux et le professionnalisme. Chambre magnifique et séjour idyllique.

2024-02-10

Really amazing overall service and comfortable room

2024-02-09

Herşey çok güzeldi. Firenzi S.M.N. istasyonuna çok yakın ve genel olarak çok iyi bir oteldi. Temiz şık ücretsiz kahve köşesi mevcuttu. Check out sonrası bagajımızın tren saatine kadar kalmasına da müsade ettiler. Resepsiyon görevlileri hep çok nazik ve çözüm odaklıydı🙏

2024-02-08

All the staff was excellent polite and smiley

2024-02-08

Front desk staff were helpful and friendly

2024-02-07

The desk staff were extremely pleasant, and the lovely lady who tended the coffee machine. The room was spotless thanks to the house keeping staff

2024-02-07

elevator is slow

2024-02-06

Thank you so much for your kind service. We had a great time at the hotel.

2024-02-07

Thanks to the receptionists (all of them) for being so kind and close. Always made me feel like at home.

2024-02-06

A todo el personal, que aún von todos los problemas del hotel han tenido un trato excepcional

2024-02-05

Complimwntj

2024-02-06

cortesi, gentili, professionali

2024-02-05

Ottima accoglienza, inoltre non sono mancati cortesia e gentilezza

2024-02-02

Спасибо вам за теплый прием и помощь в любых вопросах!

2024-02-02

Thank youl for welcoming

2024-02-01

Grazia lper la vostra professionalità e gentilezza.

2024-02-01

Very professional and very helpful.

2024-02-01

Molto cortesi

2024-01-30

Grazie per l'attenzione, la professionalità e la cortesia

2024-01-29

Tutti veramente gentili e disponibili davvero complimenti allo staff!

2024-01-26

Thanks, you’re the best!

2024-01-25

Thank you! You’re great full!

2024-01-24

Gentilissimi

2024-01-23

Excelente todo. DeseAmos que por este medio nos reserven dos noches en Roma noches in 25/1 precio pago cash. He mandado mail pero no me han reservado. Por favor. Gracias ☺️

2024-01-22

Grazie!

2024-01-22

Complimenti a tutti!

2024-01-21

Complimenti per tutto

2024-01-20

Personnel très courtois et souriant

2024-01-20

thanks alot of your warm wellcom

2024-01-19

Thank you so much ♥️♥️

2024-01-19

Muy buena atención y amabilidad

2024-01-18

Thanks

2024-01-18

Thank you for making my birthday week awesome

2024-01-15

Personale davvero cordiale e gentile, disponibile, davvero nulla da lamentare

2024-01-14

Excelente servicio y la amabilidad se destaca sobre el resto de los alojamientos que elegimos durante nuestro viaje.

2024-01-14

After checking out, and on my way to the airport, I decided to take the tram with my big luggage and backpack. However, I got on the 1.4 T tram than the Tram 2 by accident and had to take the tram back to in front of the hotel to get on Tram 2. On my way back, I got robbed on the tram. It was very crowded, and still nobody was willing to help because the robber had a small knife. When I got off the tram I went straight to the hotel to say I just got robbed. It seemed to be the safest place to go. Due to the convenient location of the hotel, but also the staff were so friendly that I could only think of the hotel. They suggested I go to the police station that's right across the street, which I did but the line was too long and I had a flight to catch. The location of the police station was perfect that if there were less people in line, I'm sure we could have caught the robber right away. Back at the hotel, they calmed me down and helped me call my mother and father and also helped me call a cab. The staff took more than the extra mile for me and I can't think of how to thank them. All my cards and some cash were in my phone case, which got robbed along with my phone. All I had was my american express card, which the taxi doesn't accept. When finding out they don't accept american express when the staff called ahead to even check that they do, the hotel staff were very flexible. They allowed me to charge 30 euros to the hotel, and handed me the cash. This I understand is something that never happens, and yet they were willing to go through so much trouble for me. I couldn't thank them enough. Thank you so much, I am safe at home now thanks to the staff of the hotel. Thank you.

2024-01-13

Excellent accommodation

2024-01-13

Thanks

2024-01-12

thank you!!

2024-01-12

I would like to say many thanks

2024-01-07

Grazie mille per il check in anticipato

2024-01-06

Gentili, cortesi e accoglienti

2024-01-05

Siete stati gentili, professionali, ottima accoglienza

2024-01-05

Grazie a tommaso persona cordiale e sempre disponibile

2024-01-05

Grazie x il soggiorno tranquillo e cortese da voi tutti

2024-01-04

Thanks so much for your hospitality!

2024-01-04

Thank you

2024-01-03

Unfortunately I didn't take down the names of the staff at the front desk, but I have to compliment them, very friendly, very helpful especially when we were battling to book a hired car. They were a pleasure to deal with. Thanks. PS. I live in South Africa and if I have the opportunity to come to Florence again I will definitely love to visit your hotel again.

2024-01-03

Je suis passé la semaine passée avec ma famille c’est t la première fois que je visite Florence votre hôtel c’était magnifique, même l’endroit magnifique L’emplacement je veux remercier

2024-01-01

Tutto perfetto, lo staff è il plus di questa struttura!