c-hotels Club

2026-08-25

The entire staff was very attentive, professional and friendly. Very helpful with information us with things to do and how to get around

2026-08-24

Thank you for your assistance and hospitality for our stay. We loved it and felt very welcome.

2026-08-24

La atención de todos en el hotel Nos hicieron sentir realmente cómodos en nuestra estancia Agradezco el café de todas las mañanas preparado por Cleber, Oshini, y Nethaly Fueron sumamente serviciales y agradables en todo momento

2026-08-22

Felicitar a la recepcionista x su buena acogida y a los dos chicos del bar a la hora del desayuno

2026-08-22

An excellent hotel in a convenient location. We were particularly impressed by the warm welcome we got from the man at reception when we arrived. We would recommend this hotel.

2026-08-21

The receptionists are exceptionally nice. Keep it that way !

2026-08-20

Excellent staff all friendly and helpful

2026-08-19

From the moment we arrived at c-hotels Club, we received the warmest welcome we’ve experienced anywhere in Europe. The staff were exceptionally friendly, attentive, and genuinely helpful throughout our stay. The Wi-Fi was super fast and reliable, the breakfast was truly lavish, and we especially appreciated the wonderful dinner recommendations from the team. Their local knowledge and personal attention made such a difference. A huge thank you and congratulations to the management and entire team for creating such a welcoming atmosphere and delivering such outstanding hospitality. You can be very proud of your team — we would happily return and highly recommend c-hotels Club! ⭐⭐⭐⭐⭐

2026-08-19

La amabilidad de todo el personal. El agua fresca/con gas gratis. La música ambiental y la decoración. Para repetir. Muchas gracias porque ha sido una estancia maravillosa.

2026-08-17

Thanks to Roshan and Oshimi, they were very kind and professional in the breakfasts

2026-08-17

Special thank you to Giada and her lovely colleague who greeted us so warmly when we arrived . They were so very helpful and organised and early check-in and upgrade for us . All of the staff we encountered were so friendly and helpful.

2026-08-16

The staff was extremely helpful, and suggested very good places to eat and ways to get around the city. The breakfast was phenomenal, it had everything we needed. Our towels and room cleaning was done every day and in a timely and meticulous manner. We literally walked about three minutes from the station and we were at the Hotel. Outstanding! Fully recommend it and we will come again!

2026-08-15

Thank you for advice and help

2026-08-15

Tudo muito bom.

2026-08-15

La gentillesse du personnel

2026-08-14

Accueil très souriant et efficace

2026-08-13

I would like to thank the staff at the bar and breakfast serving guests, including Radin and Nethaly, for their courtesy and hospitality.

2026-08-13

La gentillesse du personnel. Nous avons eu un problème avec notre chambre, n'ayant plus aucune chambre de disponible il nous ont changé d hôtel en nous accompagnant bien que c'était juste à deux pas de leur hôtel. Merci encore à eux pour leur grand professionnalisme et leur gentillesse de l accueil au petit déjeuner.

2026-08-08

Thank you it was a really pleasant stay and the staff were very friendly and pleasant 😊

2026-08-07

Thank you to Nick on reception along with his co worker. Very helpful, welcoming and friendly.

2026-08-06

Reception staff extremely helpful.

2026-08-04

Vielen Dank!

2026-08-03

Grazie per la vostra generosità, disponibilità e premura. Avete reso il nostro soggiorno a Firenze un'esperienza indimenticabile.

2026-08-03

Sehr freundliches und hilfsbereites Personal.

2026-08-02

Ολα ηταν υπεροχα, Καθαριοτητα,, ευρυχωρο δωματιο, εξυπηρετικοτατο και ευγενεστατο προσωπικο. Τοποθεσια υπεροχη!!

2026-08-02

Very friendly and kind staff! :)

2026-08-01

Wonderful stay Breakfast was amazing

2026-08-01

Liebe Geschäftsleitung, hier meldet sich Stanislaw Korshowski. Ich war Gast in Ihrem Hotel und möchte mich herzlich für die außergewöhnliche Freundlichkeit und die hohe Professionalität Ihres gesamten Teams bedanken. Besonders hervorheben möchte ich Herrn Nikolaj. Er war jederzeit sehr freundlich, hilfsbereit und kompetent. Mit seiner positiven Art hat er unseren Aufenthalt noch angenehmer gemacht und war für uns ein hervorragender Ansprechpartner. Bitte richten Sie ihm und Ihrem gesamten Team unseren herzlichen Dank aus. Solch engagierte Mitarbeiter sind heute keine Selbstverständlichkeit. Vielen Dank für die großartige Gastfreundschaft! Mit freundlichen Grüßen Stanislaw Korshowski und Familie

2026-07-31

Encore merci pour l’accueil et votre compétence.

2026-07-31

Felicitaciones!!! Tienen u gran equipo de trabajo!!!

2026-07-30

L’ensemble du personnel est souriant, chaleureux et à l’ecoute Mention speciale à Nicolas pour son accueil personnalisé et la qualité de ses conseils pour les visites.

2026-07-29

Grazie 1000 per l'accoglienza molto professionale e le preziose informazioni sulla breve visita in città.

2026-07-29

Tutto eccellente! Grazie in particolare a Nick della reception per l’accoglienza e a Roshan per il servizio colazione.

2026-07-28

Grazie to all the staff for making us feel welcomed

2026-07-26

Front Office, extremely polite and friendly. All of them, especially Giada

2026-07-19

The room was very clean, with a very comfortable bed, the breakfast was perfect, but the most important thing was the service from the staff, they did everything to serve us and have a perfect stay, that's why we have the obligation to mention as many names as we remember such as Valeria (or Valedina), Oshini, Kety, Nickol, Giada and to thank the rest of the staff whose names we did not mention. We highly recommend the C Hotel for a good stay in Florence. We have mentioned all of the above in the comments on Booking

2026-07-18

Thank you all

2026-07-18

The staff was so wonderful--truly kind and helpful each time. We loved our stay. The extra steps to get to our room were not ideal, and the room was a bit cramped, but all in all, it was a lovely stay. We would definitely renew!

2026-07-18

Nicolás y una persona de Bangladesh del comedor con excelente actitud, mi mayor reconocimiento

2026-07-17

Nick Valentina

2026-07-17

Complimenti a tutto il personale, gentilissimi ed efficienti!!! Bravi

2026-07-17

Gentilezza e professionalità esemplari.

2026-07-16

Sehr freundliches Personal👍👍👍

2026-07-11

Overall the the services were very satified

2026-07-10

We showed up early for our check. The front desk was able to get us a room with a slight upgrade at that very moment. The staff was always very friendly.

2026-07-08

Thank you for hospitality! Nikolay is very supportive!

2026-07-08

All the staff were kind, helpful and friendly. I should mention Oshini’s name. She used her name (a Japanese TV drama’s heroine’s name?) to start conversation which made us joyful in the morning.

2026-07-07

Compliments to Radin at the Bar who was very helpful and friendly

2026-07-07

Merci à toute l equipe

2026-07-04

The staff was very nice and professional.

2026-07-04

Everything was perfect. Location by the train station was excellent. Each one of the staff was very helpful. Specially we want to mention Daniel.

2026-07-03

Félicitations pour le service

2026-07-01

They were very helpful and friendly.

2026-06-30

Thank you

2026-06-29

Komplimente für die Nachhaltigkeit, vor allem die Möglichkeit das Wasser aufzufüllen & Personal sehr nett

2026-06-28

Everything was very nice. Thank you Nikola, I'll come back again.

2026-06-28

Very welcoming staff!

2026-06-27

Merci à toute l'équipe qui est très serviable, souriante et agréable

2026-06-26

Grazie di tutto. Siamo stati benissimo.

2026-06-26

The bar staff on the evening were super friendly and helpful

2026-06-26

Had a lovely and comfortable stay. Management and staff were very friendly and courteous. Would definitely book this property again anytime I'm in Florence.

2026-06-24

Todo excelente !

2026-06-24

Спасибо за работу вашего персонала.

2026-06-24

Muchas gracias por su excelente servicio. Todos son muy amables.

2026-06-23

Thanks for a nice stay

2026-06-23

Grazie, molto cordiali e sorridenti

2026-06-23

.

2026-06-22

The location was very good. We enjoyed our stay there.

2026-06-22

Excellent

2026-06-21

Everything was superb. Thank you for making our stay so comfortable

2026-06-17

Very accommodating and professional.

2026-06-17

Hotel manager is great. We needed 2 split beds last minute and he accommodated request seamlessly! He also gave us comp welcome drinks!

2026-06-17

Excellent accommodation thank you

2026-06-17

Good staff, good hotel. Bathroom very small.

2026-06-16

We thoroughly enjoyed our stay. Especially the professional and courteous staff. Overall very impressed.

2026-06-16

Lo staff è molto cortese e disponibile

2026-06-16

We thoroughly enjoyed our stay. Great facilities but the staff were exceptional and contributed greatly to our overall enjoyment

2026-06-16

Super accueil. Merci à toute l’équipe !

2026-06-16

Très bon accueil Qualité d’écoute Service performant

2026-06-15

I am really grateful for the staff in the reception who greeted me during my check-in time. It was already late at night but he was so professional and kind, unfortunately I forgot his name. But anyway, thank you very much for giving me the map and recommendation of where to go in Florence. Grazie mille !

2026-06-15

Front desk people were very helpful and nuce

2026-06-15

Grazie del soggiorno e del servizio. Sicuramente qualora ricapitassimo a firenze lo risceglieremo se sarà disponibile

2026-06-10

Gracias a Nicola por su amable recepción el día de nuestra llegada y durante la estadía. También gracias a quienes nos atendieron en el desayuno. Especialmente a un muchacho al que lamentablemente no le pedimos ni vimos su nombre que hace unos capuchinos excelentes. A la persona que limpiaba nuestra habitación por cuidar tan bien nuestras pertenencias y a todos los de Recepción porque que cada salida y/o llegada era encontrarse con una sonrisa.

2026-06-09

Abbiamo soggiornato solo una notte ma ci siamo trovati molto bene. Il personale è stato professionale ed estremamente cortese.

2026-06-08

Most friendly and very helpful. Made the stay excellent

2026-06-07

Many thanks for giving me good stay and comfortable in your hotel, really appreciated.

2026-06-06

Thanks for recovering my contact lens from the sink.

2026-06-06

Destacar la amabilidad del personal de cafetería y en especial de Roshan de

2026-06-06

The front desk staff were extremely helpful and courteous. They represented your company very well.

2026-06-05

Thank you for your help at the reception desk, you were very helpful. The only problems I find is a bit noisy and a bit too small.

2026-06-02

Amazing staff! Nicolo was absolutely awesome !

2026-06-02

Thanks for booking taxi for me and help me to determine the academic gallery is whether opening

2026-06-02

I had a wonderful experience at this hotel, and the reception staff played a big part and making our stay enjoyable. From the moment we arrived, they were welcoming, professional, and friendly. They handled whatever questions we had very promptly and were always willing to assist us with a smile. They’re excellent service made us feel valued and very comfortable throughout our stay. they helped us with local restaurant suggestions and sightseeing and everything around in that general area for us to enjoy. I would like to acknowledge Niccolo and Tommaso for their hospitality and outstanding service.

2026-06-03

Merci a toute la équipe pour votre accueil et votre écoute.

2026-06-03

Youyou

2026-06-02

good!

2026-06-02

Graze! Fantastico!

2026-06-02

Thanks a lot for giving us a warm and friendly welcome inspite of we having some complications with our travel and baggage

2026-06-02

We had a very pleasant and good stay at the hotel. The staff was very kind and nice and helped with everything needed. Highly recommend.

2026-06-02

The entire staff provided outstanding customer experience to us . Front office and the staff in restaurant.

2026-06-02

Thanks for making me feel welcome.

2026-05-31

Thank you

2026-05-30

We had a really lovely time here. Perfect location, very comfortable, great facilities, and very friendly staff. We will probably stay here again.

2026-05-29

Thanks a lot for having me and my wife so gently!

2026-05-29

Thank you for a wonderful day enjoyed our time and staff was great.

2026-05-29

Thanks for you management.

2026-05-28

Very helpful pointing out good restaurants in the vicinity.

2026-05-27

Sehr freundliches und hilfsbereites Personal.

2026-05-25

All staff, from reception to the breakfast including the cleaners were very nice and made us felt good. This is what we appreciate the most. The decoration in the lobby and bf area is very nice. Location super comfy, walking from the center but not in the middle of the mess :-) if we are back we definitely check again with you. Thank you

2026-05-24

The staff was great!

2026-05-25

Best regards for all the people working in hotel :) It was a very nice stay.

2026-05-25

Many thanks to the front reception and bar staff who were exceptionally friendly and helpful.

2026-05-25

All was very good

2026-05-24

Thank you for a lovely stay. Italy is one of my top counties to visit and the people were really welcoming. Staff at the hotel were excellence. :)

2026-05-23

Agradeço a atenção recebida em nosso check-inn e check-out. Recebemos informações importantes e sugestão de qualidade, além do esforço de comunicação da equipe

2026-05-22

We had a lovely three days at your establishment. The staff were polite and very attentive . The accommodation and food was excellent. We would highly recommend your Hotel . The location was fantastic. Thank you vey much .😊

2026-05-22

Todo fue excelente. Todo el personal muy amable y profesional. Las instalaciones simples limpias y muy estéticas. Gracias por todos los detalles que tuvieron durante nuestra corta estadía pero que marcaron la diferencia en nuestro viaje.

2026-05-21

Very friendly staff everywhere! Smiling and friendly. Approve of the accessibility to water bottles and dispenser near reception. Luggage storage solution was much appreciated!

2026-05-17

Very good management!

2026-05-14

good

2026-05-13

Nick and Nicka

2026-05-13

The hotel made our stay in Florence much nicer. Nick and Nikola were more than helpful and went out of their way to assist us in any of our needs along with the rest of the staff.

2026-05-13

Excelente servicio. Amabilidad, trato super humano y total colaboración en todos los aspectos

2026-05-12

Excellent accueil, il est agréable de trouver un interlocuteur parlant français.

2026-05-12

Muy amable el personal, nos ayudaron en todo momento.

2026-05-12

Very helpful staff when we left an item in the room and it was kept for us

2026-05-11

Sehr freundliches Personal 👍

2026-05-11

Grazie mille per l'ottima accoglienza alla reception. Non ho mai incontrato personale così gentile in un hotel.

2026-05-10

Nicolo (si así se escribe) y el resto del staff fueron increíbles. Excelente disposición y daba mucho gusto verlos siempre

2026-05-09

Every member of the staff was helpful and courteous, especially at the front desk!

2026-05-09

Grazie per tutti, multo simpáticos.

2026-05-06

Remerciements très sincères au personnel à la réception et au barman.

2026-05-05

Staff were all very helpful and kind

2026-05-05

Excelente profissionais, adorei e voltarei.

2026-05-03

Nos sentimos muito acolhidos pela recepção e pelos funcionários do café da manhã. O Roshan e o Cleber foram muito atenciosos.

2026-05-03

Excelente acomodações, excede-te atendimento pela a recepção e café da manhã. Todos muito atenciosos. Kleber e Roshan cuidadosos na atendimento ao café da manhã!!

2026-05-03

Nick was the best! So kind and helpful.

2026-05-02

The staff were very helpful

2026-05-01

Thank you to all the frontline staff

2026-04-30

Agradecimiento a todo el personal del hotel y felicitarlos por su gran trabajo.

2026-04-30

Thank you for your service and courtesy

2026-04-29

Thankyou so much for your hospitality, we were made to feel very welcome the moment we stepped in the door and from that point onwards, I could not recommend this hotel enough, absolutely brilliant experience and a very nice place and people to come back to at the end of a long day walking around Florence.

2026-04-29

Vielen Dank fur unseren schönen Aufenthalt, den wir hatten. Das Team haben wir geschätzt. Keep going

2026-04-29

Everyone was so friendly and welcoming we had a great stay and would stay again thank you so much for everything.

2026-04-28

Thank you very much for you hospitality

2026-04-28

He estado dos veces en su establecimiento y siempre nos han atendido muy bien.Todo el personal muy agradable y los encargados del desayuno superagradables y simpáticos.

2026-04-28

Thanks to everyone! You were all so kind and helpful. We had a wonderful 3 day stay Grazie mille

2026-04-26

Grazie Millie 😃

2026-04-26

A todo el personal del hotel, ha sido un trato excelente

2026-04-24

An amazing stay staff went above and beyond to offer advice on places to visit and eat at. Service in the breakfast buffet was superb very friendly and helpful staff. There was a very positive feel about the hotel.

2026-04-23

Excellent helpful reception staff also staff in dining room were pleasant and courteous.

2026-04-23

Thank you for the lovely hospitality!

2026-04-22

Thanks

2026-04-21

Nicoli was extremely helpful at check-in. He gave us a tour showing us all the amenities.

2026-04-21

Gentili e professionali , ti fanno sentire a casa . Grazie di tutto. Complimenti!!

2026-04-21

Front desk staff was great! :)

2026-04-21

Thank you and see you.

2026-04-21

Front desk were very helpful and courteous.

2026-04-20

Merci, pour l'accueil et votre prestation durant notre sejour

2026-04-21

Personale simpatico gentile e disponibile

2026-04-19

Merci pour votre accueil, courtoisie et disponibilité

2026-04-18

Au personnel de l’accueil, ainsi qu'à Rosham, un accueil au petit déjeuner pour commencer la journée en beauté

2026-04-18

Nuestra estadía fué muy cómoda, el personal muy atento, el desayuno rico y variado. La ubicación del hotel estratégica , por lo que bajando del tren caminamos 5 minutos. Y llegamos con rapidez a visitar la ciudad. Gracias por las atenciones, sin duda volvería a hospedarme.Hay una terraza para fumar, lo que agradezo mucho.

2026-04-17

kind and polite service overall

2026-04-17

Lovely stay...central location...great staff

2026-04-17

Merci pour l'accueil et votre gentillesse (en français en +) aussi bien à l'accueil qu'au bar.

2026-04-17

Hôtel propre et bien équipé. Personnel très compétent et aimable.

2026-04-15

Front desk staff very welcoming

2026-04-15

Todo el personal muy dispuesto a ayudar e informar. Excelente

2026-04-15

Bravo pour la qualité de l’accueil de vos différents personnels. Tous ont été charmants, agréables, polis et particulièrement serviables, ce qui est assez rare de nos jours.

2026-04-14

You have fantastic and tentative staff that make you feel looked after.

2026-04-14

Très bon séjour. Nous avons particulièrement apprécié la gentillesse et la compétence du personnel. Merci.

2026-04-13

Gracias .

2026-04-13

Thank you for providing us a fan when we asked for it since it was pretty warm when we got there.

2026-04-12

Thank you. You guys were friendly and awesome!

2026-04-12

Savoir répondre positivement lorsque le client formule une réclamation

2026-04-10

the front office staff were excellent, always ready to help and very accommodating to our needs

2026-04-10

Un grand merci au personnel en général, très agréable, serviable, le personnel est le plus de cet établissement

2026-04-09

Principalmente os colaboradores Cleber e Roshan do café da manhã. Foram excelentes!!!

2026-04-08

Sopratutto chi lavora al desk e bar sono gentilissimi. Grazie.

2026-04-08

I ragazzi alla reception sono stati super cortesi e hanno mostrato massima disponibilità alle nostre esigenze

2026-04-07

Thankyou for a wonderful stay we look forward to returning in the near future

2026-04-07

We had to add my 13 year old son to our accommodation on our last night due to his choir tour ending in Florence. The front end staff were extremely helpful in making this work for us upon check-in. Grazie Mille!

2026-04-06

!

2026-04-04

Great staff! Really above average in terms of willingness to help. I would say it is the plus factor!

2026-04-03

Muy amable todo el personal, eso lo hace un lugar maravilloso

2026-04-03

Andrea and the staff were incredibly friendly and helpful making our stay in Firenze truly enjoyable. The hotel is also in a fantastic location perfect for exploring this beautiful city.

2026-04-02

Reception staff really good and guy running the bar at night was awesome, really helpful

2026-04-02

Equipe incrível

2026-04-01

We loved the warm welcome and how nicely they treated us. Grazie mille!

2026-04-01

Muchas por la amabilidad y servicio del personal del restaurante

2026-04-01

The guys at the reception were very helpful. They gave us information about the area of ​​your area!

2026-03-30

Grazie per l'ospitalità.

2026-03-30

everything else was excellent

2026-03-30

Your reception staff are fantastic.

2026-03-29

All staff I come a cross during the stay.

2026-03-26

Very helpful and friendly

2026-03-25

Grazie a tutto lo staff ci Vete fatto sentire come a casa

2026-03-25

Very good stay with excellent service

2026-03-24

A simpatia do pessoal e toda a disponibilidade demonstrada é sem duvida a vossa melhor qualidade.

2026-03-24

Sempre a disposizione

2026-03-23

Staff molto cortese e professionale

2026-03-22

Grazie e complimenti per la cortesia e la professionalità del personale. Molto accogliente la struttura

2026-03-21

Stuffs of breakfast are very kind and friendly. Thanks a lot.

2026-03-21

Da consigliare

2026-03-21

Thank you for your hospitality

2026-03-21

Destaco la amabilidad y cordialidad tanto de los muchachos del front desk como de los muchachos que atendían el desayuno. Nos hicieron sentir como en casa.

2026-03-20

Quiero agradecer la atención de Rosan y Luigi durante el desayuno, su atención y predisposición son dignas de destacar, especialmente Rosan quien tiene más trato con el cliente por su puesto. También nos atendió a la llegada un chico que hablaba español quien fue muy amble y nos dio todo tipo de indicaciones.

2026-03-20

The space between the bed and the desk is too narrow to work.

2026-03-20

Personnel très très sympathique, serviable et très poli que ce soit au bar, au déjeuner ou à la réception

2026-03-19

Thanks for everything.

2026-03-18

Got to check in early well accomadated

2026-03-18

Personal perfecto en general y reconocimiento especial a las personas del comedor

2026-03-18

Pouca luz no quarto, faltou iluminação; frigobar muito cheio, faltou espaço para guardar compras no mercado; elevador com mau funcionamento. Mas no geral foi ótima a estadia. Parabéns especial ao padeiro, o pão do café da manhã quentinho é MARAVILHOSO!!!!!!!

2026-03-17

L’accueil de Nicolas ainsi que son professionnalisme !

2026-03-17

Personnel de l'accueil, du petit déjeuner et du bar , parfait

2026-03-16

The guy at the reception was really attentive, helpful all the time. He spoke spanish which was nice for us. The whole team was very professional and helpful throughout our stay. Thank you guys!

2026-03-16

Bravo à toute l'équipe

2026-03-16

Bravo au personnel d'accueil pour leur gentillesse ,merci à Roshan et Cléber le matin pour le petit déjeuner car ils sont au petit soins et à l'ecoute pour les client tout les matins !

2026-03-16

Merci à Stefano (désolée si l'orthographe n'est pas la bonne) qui a fait preuve d'une grande qualité d'écoute, d'accueil au delà de nos espérances. L'équipe était agréable, professionnelle. Nous vous remercions d'avoir fait de notre weekend un moment exceptionnel.

2026-03-16

A Hotel very well managed.

2026-03-15

Grazie per averci cambiato camera

2026-03-15

Well trained staff, polite and very professional.

2026-03-14

Wonderful service from arrival to departure

2026-03-14

Gentilezza e professionalità del personale

2026-03-13

Cortesia di tutto il personale

2026-03-12

Thanks!

2026-03-11

Many thanks to Clever and his colleagues from the buffet team. Their service was outstanding—professional, attentive, and always welcoming. They truly made a difference and contributed greatly to a wonderful experience.

2026-03-11

Merci au personnel.

2026-03-10

La estancia fue muy agradable y el personal fue muy amable. La habitación estaba limpia, amplia, cómoda y la localización del hotel perfecta. En general, estamos muy satisfecho con los servicios y nuestra estancia en el hotel.

2026-03-09

Al recepcionista que nos sugirió dónde cenar y fue super amable

2026-03-08

Very near from train station. City center, polite and helpful staffs, can leave luggages hours after check.out for free.

2026-03-08

Nous remercions le monsieur qui nous a accueilli, qui parlait français et qui a été très agréable. Nous avons aussi beaucoup apprécié Roshan et Clebar qui nous ont servi au petit déjeuner et qui tous les jours étaient très souriants et attentionnés. Un grand merci à eux .

2026-03-07

Thank you

2026-03-07

Спасибо

2026-03-07

Davvero accoglienza di qualità. Grazie

2026-03-05

Séjour très agréable, merci

2026-03-05

Merci à toute l’équipe d’avoir rendu notre séjour inoubliable. Gardez la play list, on adore

2026-03-05

Merci à toute l’équipe

2026-03-03

Excellent stuff

2026-03-03

Amazing!

2026-03-03

All the stuff was very friendly and helpful. Thank yoı

2026-03-02

Ringrazio sinceramente per il trattamento ricevuto, complimentandomi soprattutto con il personale sempre molto professionale ed educato.

2026-03-02

Agradecer a tod@s los recepcionistas y personal de sala en el desayuno durante mi estancia, su amabilidad, profesionalidad y simpatía. Se agradece una estancia así.

2026-03-02

Danke

2026-03-02

Tutti molto gentili e disponibili

2026-03-02

Struttura ben posizionata

2026-03-01

Staff were lovely, whatever time we were at the desk. We asked for some milk and spoon for coffee which arrived promptly. They held our bags on our arrival and put them in our room for later, and also held our bags on our last day so we didn't have to carry them around.

2026-02-26

I’d like to thank the cleaning staff for doing an amazing job at making up our room every day. The room is always spotless every time we come back after a long day out!

2026-02-23

Excelente personal, muy amables y dispuestos a ayudarnos

2026-02-23

Grazie per l' ospitalità e la cortesia

2026-02-23

La cortesia del personale sia al check-in che al checkout

2026-02-22

Thank you for a wonderful stay at Club Hotel in Florence.

2026-02-21

Tha la for the attention

2026-02-20

All staff we encountered were a credit to the hotel. They couldn't do enough for us. They gave excellent recommendations, were helpful and had pride in the city of Florence.

2026-02-19

Ringrazio il personale del desk e quello della sala colazioni per la grande disponibilità.

2026-02-19

a equipe foi muito cordial durante toda nossa estadia, desde a recepção ao staff do café da manhã, parabéns!

2026-02-19

O hotel está lindo, muito bem decorado. Sua equipe é capacitada, comprometida e gentil.

2026-02-18

Bravo à toute l'équipe de l'hôtel ! Très aimable et très bon accueil.

2026-02-17

You have a great team serving clients. I love the layout of our room.

2026-02-16

È stato un privilegio alloggiare presso la vostra struttura. COMPLIMENTI per la struttura, l'aperitivo offerto molto gradito e di ottima qualità e soprattutto grazie a tutto il personale, dalla reception agli addetti alle colazioni ed alle pulizie, ci avete fatto sentire a casa e circondati di attenzioni speciali. Torneremo presto

2026-02-16

Gracias por la atención y comodidad recibida en nuestra estancia

2026-02-16

La estancia fue estupenda. La ubicación del hotel magnífica, pero lo mejor de todo el personal: profesional y atento, con indicaciones muy claras y precisas a las preguntas y dudas que le formulamos. FELICIDADES!!!

2026-02-16

Merci au personnel pour sa courtoisie qu’il s’agisse des membres de l’accueil, des femmes de chambre et des responsables du petit déjeuner qui m’ont fait de délicieux cappuccino et chocolat chaud ! Un régal !

2026-02-16

molto gentili e cordiali

2026-02-15

Thank you for your kindness during my stay.

2026-02-15

Al personal por su amabilidad

2026-02-14

Les agradecemos su trato agradable, amabilidad y colaboración.

2026-02-13

Merci au personnel a l'accueil pour leur professionnalisme .

2026-02-12

The staff at the hotel were wonderful - really helpful and friendly. We loved the breakfasts - and the thoughtful touches like the welcome drink and the pasta gift. The location is fantastic. We really are delighted to have found the hotel, which is perfect for a short break in Florence.

2026-02-07

Foram todos muito atenciosos e disponíveis.

2026-02-07

Recepcionistt very nice

2026-02-06

Muy agradable el personal y las instalaciones. Un lugar tranquilo, agradable y acogedor. Felicitaciones

2026-02-06

Compliments to aĺl of the staff especially the reception staff who were very helpful.👍

2026-02-06

Gracias por su hospitalidad

2026-02-06

Thank you for all.

2026-02-05

Very enthusiastic, thank you

2026-02-05

The staff on site were very friendly and good.

2026-02-05

Great team

2026-02-04

Thank you

2026-02-02

Accoglienza molto gentile e professionale

2026-02-02

Al personal de conserjería y especialmente a Nicola. Muy amable y cortes siempre anticipando las necesidades del huésped. Felicitaciones 👏

2026-02-02

Personale molto disponibile e gentile soprattutto alla reception.

2026-02-02

A wonderful stay. All staff were extremely helpful and friendly and I have already spoken to them about returning later in the year,

2026-02-01

Thank you for the warm welcome and the service we had was excellent

2026-02-01

El personal siempre fue muy atento e incluso nos obsequiaron con una nota de bienvenida y un regalo de despedida. Tienen un gran hotel y un personal fantástico Gracias

2026-01-31

Grazie di tutto

2026-01-31

remerciements à Nicolas pour son accueil chaleureux (et en français) et à Roshan pour les petits déjeuners joyeux

2026-01-31

Tutti gli impiegati alla reception si sono dimostrati sempre disponibili e gentili. Grazie!

2026-01-30

Cortesia, efficienza e disponibilità. Un soggiorno perfetto in una due giorni di lavoro.

2026-01-30

Good 👍

2026-01-30

Thank you and we are hapoy for stayingto your hotel, we hope to visitt and stay again in your hotel, God Bless and Good luck🙏🏻😘

2026-01-30

Breakfast team was Perfecto

2026-01-30

À tous

2026-01-29

Everything was great. The staff was very helpful and positive. Especially Roshan was a very professional and friendly person. Thank you for everything.

2026-01-28

Tutto molto confortevole, all molto bella e personale gentile.

2026-01-27

thank you for your service good clean and leave luggage service

2026-01-27

Gostaria apenas de agradecer à equipe pelos dias maravilhosos e cortesia de todos. Fiquei muito satisfeita. Obrigada a todos.

2026-01-27

Overall I greathful

2026-01-26

Personale cortese e disponibile.

2026-01-26

everything was wonderful! 😍 thank you for this experience!

2026-01-26

Thank you for a wonderful 2 night stay!

2026-01-24

It was a great stay with easy check in process and clean rooms. Thank you!

2026-01-25

cordialità e disponibilità.

2026-01-23

Thanks

2026-01-24

Grazie mille

2026-01-23

Thanx a lot for every thing

2026-01-23

So nice place to stay

2026-01-21

Salve, Siete stati fantastici

2026-01-20

Excelente la atención de todo el personal. Los cappuccinos de Roshan de un nivel superior

2026-01-20

Un ringraziamento ai ragazzi della reception molto disponibili gentili e professionali complimenti molto bravi anche il personale della colazione

2026-01-19

Grazie ♥️

2026-01-18

thanks to all

2026-01-16

Everyone was sooooo wonderful. Enjoyed our stay

2026-01-12

El personal fue muy amable, los detalles muy lindos.

2026-01-11

Thank you so much for all of your hard work and kindness. All of the staff was extremely welcoming and helpful. I'd love to come back and stay again in the future.

2026-01-11

Excellent front desk, breakfast and bar staff!

2026-01-11

I wanted to say how brilliant Nicolae was when we checked in and checkout out. So welcoming and accommodating! He should get employee of the month.

2026-01-09

Thank

2026-01-09

We received a warm welcome from the first minute at the hotel. The entire hotel staff is very welcoming. The buffet staff is professional and hardworking, special thanks to Roshan for the morning smile and creative coffee.

2026-01-08

My stay was very good and thanks to everyone to make possible a great stay

2026-01-08

Desidero fare i complimenti, oltre che alla struttura nel suo complesso, a tutto il personale che ci ha accolti e fatti sentire come a casa. Un ringraziamento speciale a Niccolò e Tommaso che, con i loro consigli e aiuti nel corso e dopo la fine del soggiorno, ci hanno fatto sentire accolti e fatti uscire con la volontà di scegliere di nuovo C-Hotel Club per il prossimo soggiorno a Firenze!

2026-01-08

No

2026-01-07

Grazie mille per la disponibilità per l’accoglienza del piccolo barboncino che era con noi e la disponibilità per la sorpresa di compleanno a mia moglie durante la colazione

2026-01-05

Votre personnel est exceptionnel, gardez-le ! L'accueil était chaleureux, souriant, agréable ! Au top!

2026-01-05

Foi nossa primeira visita a Florença e a estadia no hotel foi essencial para que tudo fosse maravilhoso! Muito muito obrigada e espero voltar a hospedar-me em breve!!!

2026-01-04

Complimenti per la cortesia del personale alla reception e del personale del servizio pulizia camere

2026-01-04

Excelente! Adoramos muito. Atendimento, cortesia, tudo limpinho e quarto excelente. Recomendamos sem dúvidas. E bem localizado também, perto da estação de metrô/trem.

2026-01-03

Thanks for the small presents you provided everyday on the room

2026-01-02

Nous tenions tout particulièrement à vous remercier pour la qualité de votre personnel, disponible et très efficace notamment dans le tumulte des journées du 30 et 31-12, bravo à eux qui plus est en nous indiquant les bonnes adresse en français ! Vous avez été formidable ! Belle année à Eux ! Merci infiniment !

2026-01-02

Personnel très accueillant et compétent. Très bien situé, très propre et beau.

2026-01-01

Thank you for your great service. I really enjoy the stay in Firenze.

2025-12-31

The reception staffs are very nice and freindly!

2025-12-30

Thanks for all

2025-12-30

Staff at front desk was most helpful and professional! They made us feel welcome and made excellent suggestions.

2025-12-29

Tout le personnel est très agréable et poli

2025-12-26

Thanks!!!! Happy new year.

2025-12-25

Gracias por las atenciones dispensadas

2025-12-25

Remerciements pour votre accueil et votre disponibilité.

2025-12-24

Thanks a lot for the hospitality, the experience and the amazing service

2025-12-24

Gente agradable y dispuesta a ayudarte

2025-12-23

Amabilidad de su personal, su orientación con los puntos turísticos y por la preocupación de hacer que nuestra estadía fuese la mejor

2025-12-22

Your staff was excellent and thank you for them.

2025-12-19

Thank you for everything.

2025-12-16

Un grand merci à toute l équipe de l hôtel pour leur gentillesse, leur réactivité a trouver une solution pour le bien etre du client et surtout un grand merci a Jamila et sœur pour leur accompagnement tout au long de notre séjour à l hôtel

2025-12-15

Güleryüzlü ve sıcak karşılama için teşekkürler. 🙏🏼

2025-12-15

All the staff of this hotel were professional, friendly, helpful.

2025-12-14

Je tiens à adresser mes plus sincères remerciements à la direction du C Club Hôtel de Florence pour l’excellence de l’accueil et la qualité des prestations. Mon séjour a été absolument remarquable, marqué par le professionnalisme, l’attention et la gentillesse de toute l’équipe. Une expérience que je garderai en très bon souvenir et que je recommanderai sans hésitation.

2025-12-14

Muchas gracias por su amabilidad y buen servicio durante nuestra estancia.

2025-12-10

En general todo estuvo muy bien, el personal muy atento y buen nivel de servicio.

2025-12-09

Ringrazio la.redazione e chi ci lavora per l'accoglienza che abbiamo avuto, le camere erano perfette e molto pulite

2025-12-06

All the staff were very friendly and helpful.

2025-12-03

Félicitations pour votre amabilité et votre sérieux Nous reviendrons très certainement

2025-12-03

Felicidades por la atención y amabilidad de todos los trabajadores que han coincidido con nosotros durante nuestra estancia. Sigan así! Paloma & familia

2025-12-03

Thanks to the front desk staff they were patient and helpful in helping us get to where we needed

2025-12-03

Things were good

2025-12-02

Thank you so much for your helpfulness and generosity. Nicoli made it possible for me to check in early as Id been walking with my luggage in the cold. My stay was wonderful.

2025-12-01

Siete tutti molto cortesi mi trovo bene con voi

2025-11-30

Caffe buono e professionale della barista alla sera. Credevo di aver dimenticato i guanti in stanza e la concierge mi ha accompagnato a cercarli nonostante avessi già fatto il checkout.

2025-11-28

Ringrazio per la gentilezza e cordialità dimostrata

2025-11-27

Bravo au personnel de restauration et d'accueil et d'entretien

2025-11-27

La gente del desayuno, geniales!

2025-11-26

Front desk and breakfast staff was very helpful and courteous.

2025-11-24

Ringrazio tutto lo staff per la disponibilità e la gentilezza, sono rimasto più che soddisfatto e se dovessi tornare a Firenze credo proprio che tornerei ad alloggiare nel vostro hotel. Grazie.

2025-11-23

Thanks for the spaghetti as welcome gift. We love it so much.

2025-11-23

Complimenti, sarà la ns struttura per i prossimi soggiorni a Roma.

2025-11-23

Grazie per la gentilezza, disponibilità e professionalità di tutto il personale e al servizio di Roshan nella prima colazione

2025-11-23

Tolles Team...nett, zuvorkommend, Serviceorientiert....

2025-11-23

Vorrei fare un elogio alla gentilezza, cordialità e disponibilità del personale che ci ha accolto, soprattutto il ragazzo del check-in e quello delle colazioni.

2025-11-22

Kind and attestation staff. Very helpful

2025-11-22

El petsonal inmejorables

2025-11-18

Thank you for hosting us.

2025-11-17

Contraluz for Nicolae. You’re amazing

2025-11-17

Nicolae foi extremamente atencioso e eficiente. Sem duvidas seu atendimento fez diferença positiva na experiência. Muito obrigado, Nicolae.

2025-11-16

Thank you

2025-11-16

The hotel and stuff are very good

2025-11-15

Thanks thr staff was great that's the main plus for our whole stay

2025-11-14

the service has been good.

2025-11-14

The staff in the hotel are amazing and helpful in any situation.

2025-11-12

Le personnel parle francais super!

2025-11-11

very friendly staff both at check-in and check out

2025-11-09

Muchas gracias por su altíssima profesionalidad y buen servicio

2025-11-09

We stayed at Hotel Sentier mid-October 2025. We were greeted by Tibo, Moustapha and Aladin. Everyone was very professional and helpful to us. Your entire staff made our stay quite pleasant and enjoyable. Also the restaurant staff was very helpful when I needed ice for my ankle. We would recommended this hotel to others who may be visiting Paris.

2025-11-07

Gracias por la amabilidad del personal prinicpalmente por su cortesia y habalaba español perfectamente. Y a un personal de mantenimiento muy amable tambien de los cuales no se sus nombres, pero les felicito por su profesionalidad.

2025-11-05

Muchísimas gracias por la amabilidad e información a la llegada del hotel. Nos atendió una chica que sabía hablar español y se agradece. Un saludo

2025-11-05

Thanks!!!

2025-11-05

Andre and the staff were all so kind and helpful. We really appreciate the hospitality level in that hotel

2025-11-04

Gentilezza disponibilità ottima

2025-11-03

The hotel is conveniently located right next to Firenze Santa Maria Novella Station and within easy walking distance of Florence’s historic centre, making it an excellent base for exploring the city. The check-in process was brief and pleasant. Since we arrived earlier than the usual check-in time of 2:00 PM, the staff were very accommodating and arranged to store our luggage while we went out to sightsee. We stayed in a room suitable for a family of four, which was clean, comfortable, and well-maintained. The modern décor and tidy layout made it feel welcoming after a long day of travel. Despite being close to the train station, the room was quiet and offered a good night’s rest. Overall, we had a very positive experience. The combination of friendly staff, convenient location, and clean accommodations makes C-Hotels Club a great choice for families visiting Florence.

2025-11-03

Ho pernottato nella vostra struttura 1 notte e sono rimasto molto soddisfatto.

2025-11-02

A tutto il personale di accoglienza e staff di lavoro . sempre gentili e disponibili. hotel pulito moderno e ben localizzato

2025-10-29

Thank you so much for a wonderful stay! Everything was superb and staff so so helpful! Our request of being on the same floor was also accommodated and we were also given an upgrade which was amazing! The complimentary pasta on the last day was such a lovely touch. Thank you all - we will be back. ☺️

2025-10-29

Thanks to all for help and assistance in both Rome and Florence

2025-10-28

Le jeune homme a l'accueil (qui parle français) était d'une grande amabilité, merci pour ça

2025-10-28

Tutto il personale veramente all'ascolto,dotato di vera gentilezza e disponibilita'...e anche se sembra assurdo, non e' scontato.

2025-10-27

The reception team provided excellent service they went above and beyond

2025-10-26

thank you for your kindness!

2025-10-25

Très bon accueil et conseils

2025-10-25

Valentina at reception was excellent and very helpful at check in and departure. We would stay again when nxt in Florence an ideal location.

2025-10-24

En general a todo el personal en todas las areas, en especial a Sr. Tomas atencion durante lis desayunos

2025-10-24

We real liked our stay at this hotel in Florence . Great location . Very close to ponte vecchio.. station . Other museums . Duomo .. Santa Maria novella church . ect .. close to many restaurants . Personnel were friendly /professional and amazing service . We were welcomed sincerely . Thank you to all staff .

2025-10-23

Ottimooooo

2025-10-21

All the staff are friendly & helpful.

2025-10-19

You deserve ⭐️⭐️⭐️⭐️⭐️

2025-10-19

Felicitaciones por el servicio y la amabilidad del personal que en perfecto español nos aclararon todas las inquietudes.

2025-10-18

Everybody was very friendly and helpful.

2025-10-17

Reception and breakfast staff were all very friendly and helpful.

2025-10-15

Thank you!

2025-10-15

Beautiful!

2025-10-15

Awesome accommodations and staff

2025-10-14

Muy agradable la estancia. Muy buen hotel. El personal muy bien. La lencería de cama me encantó.

2025-10-14

The front desk professionals at this hotel are among the best I have encountered in my travels! From entry into the hotel they welcome you and ensure you are oriented to the space you will be living in during your stay! The water filling station, the dining suggestions, the map outlining where you are, and the friendly courteous attitude of your hotel is really something very special! Kudos to your teams!

2025-10-14

Great location and very important: great staff everywhere, wether it was reception, breakfast, House keeping…

2025-10-14

The front desk esp Cristina (totally forgot her name but I think she’s Spanish) was so nice and she helped me get my luggage back from the airport. I was so tired when I arrived at past 2pm and she let me check in already. I am very happy with my room! It was so clean and perfect size for me. I had a great time in Florence and took day trips to Tuscany and other surrounding areas. I moved on to Naples as I don’t go back to the same cities I’ve been. I would highly recommend this hotel.

2025-10-13

Front desk was very helpful Akiem was great

2025-10-12

Everyone was so nice, helpful & thoughtful. Thank you for putting our bags in our room, for the water, welcome cocktail & the bag of pasta souvenir!

2025-10-12

Thank you

2025-10-11

Wonderful stay and courteous staff

2025-10-11

thank you for great service and accommodations. perfect location for shopping and restaurants.

2025-10-10

All staff so friendly and helpful - everywhere spotlessly clean!

2025-10-10

Excellent location , clean hotel and Excellent service

2025-10-10

It's an excellent hotel and I would like to say a big thankyou to the reception staff who were so welcoming ang helpful when asked any question. And to the breakfast staff who were so cheerful every morning and the batista was and artist with our coffee. He made our breakfast an event to enjoy. Grazie mille.

2025-10-10

The staff is really friendly and polite. I can see that you are working hard to achieve this level of services

2025-10-09

Accueil chaleureux et compétant ! Barista sympathique et compétant

2025-10-08

Staff were excellent, hotel was quiet and comfortable.

2025-10-08

Thank you for being always accommodating!

2025-10-07

Everything was perfect. Thank you!!!

2025-10-07

Was my second time visiting the hotel

2025-10-06

Todo excelente

2025-10-04

All staff were helpful and courteous. However rooms were small as were the bathroom

2025-10-03

Thanks for early check-in.

2025-10-03

Thank you

2025-10-02

My wife, son, daughter in law and myself stayed at the hotel. The entire staff was amazing and extremely friendly. We enjoyed our stay and will certainly return the next time we visit Italy.

2025-09-30

Estuvimos 4 días no no puedo decir nada malo al contrario todo fue perfecto

2025-09-30

Great service!

2025-09-28

Gida she is the best, my tour is Roma,Florencia and Venice, not one take care us how she did .thank you Gida.

2025-09-26

Great hotel great location very friendly staff , rooms spotless and tea making facilities a bonus

2025-09-25

Staff molto disponibile e attento ad ogni richiesta

2025-09-24

The staff are exceptional, thoughtful, welcoming and professional.

2025-09-23

Lovely helpful friendly staff. The room was cleaned and tidied everyday. The chocolate and welcome letter on arrival and pasta on departure was very thoughtful. Thank you for making our stay so welcoming.

2025-09-23

Made it personal

2025-09-22

Our check in was great as we arrived early and were exhausted from travel. The two receptionists on the day were very accommodating with lots of suggestions for good places to visit and eat. We were offered an upgrade for an extra cost as that particular room was available so that meant early check in and we were grateful to pay the bit extra and get to our room much earlier than expected. Thanks for a great stay in your hotel!

2025-09-20

Gracias por todo😘

2025-09-19

All the reception staff were very friendly and helpful

2025-09-18

Thanks

2025-09-17

Thank you for the amazing service and being so helpful in recommending our lunch and dinner place in Florence.

2025-09-17

Thank you for the free pasta and chocolate

2025-09-15

Very helpful at counter happy and Efficient

2025-09-15

A la llegada, nuestra habitación doble, era pequeñisina, imposible para dos personas, pero nos la cambiaron sin ningún problema por otra algo más grande. El personal de mantenimiento es un chico excepcional, nos ayudó en todo lo que necesitamos, incluso a cambiarnos de habitación. La atención recibida ha sido muy buena también en recepción, muy colaboradores. Lo mejor el personal, la ubicación justo al lado de la estación del tren y de la parada del tranvía que te lleva al aeropuerto.

2025-09-14

Thank you for the time at the hotel

2025-09-14

Thank you to the very friendly, welcoming and helpful staff

2025-09-11

thank you

2025-09-11

Front desk staff were super friendly and willing to answer any questions to the best of their knowledge.

2025-09-10

Thanks, our brief stay was excellent, from start to finish. Quality and performance in all areas. Thanks for a great experience.

2025-09-09

Justin was fantastic, from check in to check out.

2025-09-07

.

2025-09-07

フロントでの対応や室内のリネンの清潔さと調度品のデザインの良さなどトータルでとても素晴らしいホテルでした。イタリアでの長期旅の中で数々のホテルに滞在しましたが、間違いなく一番素晴らしいホテルでした。フィレンツェを再訪する時には必ず泊まりたく思い、また友人にもおすすめしたいです。本当にありがとうございました。

2025-09-04

Staff were so cheerful.

2025-09-03

All the staff were pleasant and very helpful

2025-09-02

Thank you for your hospitality!

2025-09-02

We had a wonderful stay at Hotel Club in Florence. The hotel room was comfortable and the location was perfect for exploring the city. But what really made our visit special was the warm and attentive service. A special thank you to Gaida at reception who was incredibly kind, helpful, and welcoming. She truly went above and beyond to make us feel at home. We would gladly return and highly recommend Hotel Club to anyone visiting Florence.

2025-09-02

Thank you!!!!

2025-09-01

La próxima vez os volveré a elegir 100%

2025-09-01

Thank you for going beyond than expectations!

2025-09-01

Nos sentimos muy a gusto en lo que va de nuestra estadía

2025-08-30

Many thx

2025-08-30

Thanks to the staff at the reception to help us find our way around. They are very friendly and helpful.

2025-08-31

L'hotel è molto bello, arredato bene e molto confortevole. Anche il bar. Pulizia impeccabile fuori e dentro la camera. Comodo per chi arriva e parte da Firenze, a due passi dalla stazione e dal terminal dei pullman. Professionalità e cortesia impeccabili del personale in reception.

2025-08-30

Thanks

2025-08-30

Remerciements au personnel car le service est excellent.

2025-08-29

Thank you Nicholas for your kindness and warm welcome, and arranged activities for us really appreciated, we enjoyed horse back riding! And the beautiful scenery

2025-08-29

La cortesía de la persona que me atendió en el check in me ayudó muchisimo con la estadía, claro, preciso y muy cortés. Asimismo las notas dejadas en mi habitación muy validada, sin duda haré referencias con las personas que viajen a la ciudada

2025-08-28

We were very pleased with everyone's kindness and attention. Thank you!

2025-08-28

Ringrazio la direzione per la disponibilità e la gentilezza del personale.