2025-07-04
Very helpful at front desk!
2025-07-04
Muchas gracias por la buena recepción y amabilidad de todo el personal. Continúen así.
2025-07-03
Bravo c’est une bonne surprise d’avoir découvert votre hôtel nous qui venons au moins 2 fois par an à Florence depuis 15 ans Nous reviendrons
2025-07-01
professional and helpful staffs. they provide free water refill stations. clean room
2025-06-29
Everything was perfect, except the very small size of the room. It will be very comfortable to have the bide in the room and revise the check-in and check-out timing. Thanks again for our wonderful stay in Firenze.
2025-06-28
Overall great experience! Location is perfect, definitely would look for it again when visiting Florence.
2025-06-28
well done
2025-06-27
I would like to thank Nicolai and the rest of the staff. Everyone we met was very friendly and their suggestions with restaurants and things to do did not disappoint. Thank you for a Lovely stay. Ivan Miranda
2025-06-27
To Justin for your delightful manner and assistance with helping me make a dinner reservation and the service in the bar after the evacuation. We so appreciated it. And to Roshan for your amazing coffee and hospitality. All of the team behind reception were always unwaveringly lovely
2025-06-27
During my stay, there was an unfortunate incident in the buffet/bar area that caused the fire alarm to go off. It required everyone to evacuate, and we had to wait until the alarm was reset until able to get back into the building. The team was very professional and supportive, although frustrated at the delay it took for the alarm company to get to the building. Although it was a holiday in Florence that day. Nonetheless, the situation was handled very professionally by the staff. It's an unfortunate incident that can happen. Thank you to the team!
2025-06-27
Ottimo check in & check out efficiente e preciso nelle indicazioni.
2025-06-27
Thank you for our great staying
2025-06-26
Excellent hôtel, personnel agréable et disponible.
2025-06-26
Great hotel with fantastic staff. Friendly and wecoming. Comfortable
2025-06-26
Friendly staff at Reception especially Karim. Rohan at Cafe was very efficient in serving our coffee and his coffee art made our day so much. Please also thank the housekeeper who cleaned our room 307, her standards of cleaning was so good and she was thoughtful too.
2025-06-25
I would like to highlight that the staff at the front desk and the breakfast area were extremaly helpful, polite and friendly. Their kidness really make a difference in my stay. Thank you
2025-06-24
A Equipe do café são muito atenciosos, elegantes, estão de parabéns!
2025-06-23
Front desk men were very helpful so pleasant. Bar lady so professional and happy
2025-06-21
We like to thank the staff on duty throughout our stay, for all their help with all our enquiries, especially helping us to book an alternative transport to Pisa airport while the trains were on strike. Miss Giada, Mr Karim and Mr Tommaso are valuable assets for the establishment. They are very proud doing their job and they are very good at it. Thank you all.
2025-06-21
Big thanks to Valentina (front desk) and specialist, working at the breakfast: he remembers the names and preffered drinks, very pleasant )
2025-06-20
Thank you for all of your help during the train strike this past Friday. We really appreciate your compassion for your guests.
2025-06-17
Tutti i ragazzi del personale molto gentili e accoglienti
2025-06-17
Fantastic hotel, extremely helpful staff. Great location
2025-06-17
Justin was a joy to meet and very helpful!
2025-06-15
Parabéns a todos os colaboradores , é ótimo sermos bem recebidos . Funcionários simpáticos e objetivos.
2025-06-13
Buena atención en recepción y el comedor a la hora del desayuno
2025-06-13
Thanks for a great stay
2025-06-13
Thank you for your wonderful, friendly service!
2025-06-12
The staff are very polite and friendly. It was so nice staying in your hotel
2025-06-11
Amazing management! Timely check-in, and very accommodating. Hotel was close to the train station and made it convenient for us.
2025-06-10
Thanks for the warm welcome and hospitality
2025-06-10
Wonderful job great hotel
2025-06-09
We just wanted to commend Nickolai for his fabulous work on reception - he was amazing and gave us the best recommendations for dinner and lunch. He was so kind and helpful!!!
2025-06-09
A tutto lo staff
2025-06-08
Thank all the staff for their wonderful service
2025-06-08
Personale tutto gentile
2025-06-07
Special thanks to Justin for giving us great recommendations.
2025-06-05
The reception employees were wonderful to us and could not do more to help us from getting us a taxi to opening our wine bottles and getting us ice !!!
2025-06-04
Nikolai was friendly and professional All staff were excellent Appreciated luggage taken up and staff to take us to the room
2025-06-04
Nous remercions tout le personnel accueillant et dévoué.
2025-06-03
Thanks for a great night and getting into our rooms early.
2025-06-03
Das Personal vom Hotel in Florenz war ausgezeichnet!!! Sehr tolle Mitarbeiter.
2025-06-02
Il personale e' stato estremamente cortese; l'accoglienza ed i "welcome/goodbye gift" sono stati molto apprezzati
2025-06-02
Super Service und Mega freundlich
2025-06-02
Thank you for the service!
2025-05-28
Roshan was very helpful and friendly
2025-05-27
Thanks very much!
2025-05-26
Every staff member we met was incredibly friendly, especially at breakfast in the morning and the bar in the evening
2025-05-26
The breakfast staff was amazing and the front desk as well
2025-05-25
The breakfast buffet helpers were fabulous.
2025-05-24
ROSHAN Y OSHINI
2025-05-24
Très bonne gestion d’établissement. Personnel attentionné et professionnel. Bravo!
2025-05-22
Personal muy amable, siempre queriendo facilitar nuestra estancia
2025-05-22
Excelente la atención de recepción y del personal en el área del desayuno.
2025-05-22
Friendly and helpful staff! Value for money and clean room! Good location!
2025-05-22
Whe feld verry welcome! Everyone was verry kind and friendly. The personalised cappuccino by Roshan was so nice and cute😄
2025-05-21
Everyone
2025-05-21
They offered the room early to us because the room had already been cleaned and we arrived early. They also graciously allowed us to Store our bags and made a great recommendation for dinner. So pleasant and welcoming
2025-05-21
Great stay and welcome by staff
2025-05-21
Thank you for making the effort to make the hotel as beautiful as it is
2025-05-20
Muchas gracias , excelente todo
2025-05-19
Grazie per la gentilezza
2025-05-19
All staff we communicated with were very friendly and professional
2025-05-19
Love the bed and bedsheets
2025-05-17
Good staff
2025-05-17
Veel dank voor de goede begeleiding.
2025-05-15
Everyone we interacted with was great! A+ stay, we will visit again!
2025-05-15
The Reception staff provided excellent restaurant recommendations. Everyone made us feel very welcome.
2025-05-14
Always friendly; and eager to help!
2025-05-14
Grazie
2025-05-13
Thank you all
2025-05-13
Thanks for the management team. They have immediate reply to my email.
2025-05-13
We would like to Compliment Valentina and her colleague on duty, on Sunday Night of 12th of May at Via Santa Caterina da Siena 11/R 50123 Firenze. They were both very welcoming, friendly and helpful. Valentina delivered Outstanding Customer Service.
2025-05-12
All staf was supernice
2025-05-10
Oshini, Roshan, and Justin were particularly helpful and gracious.
2025-05-10
Agradecer a Justin la amabilidad y profesionalidad
2025-05-10
Grazie per il soggiorno confortevole
2025-05-10
Compliments
2025-05-09
We would like to thank Justin. He was very helpful and gave us a great recommendation for a restaurant.
2025-05-09
Graccie mille
2025-05-09
Bravo à toute l’équipe pour nous avoir permis de passer un excellent séjour à Florence. On a senti l’énergie positive dès notre arrivée et nous avons beaucoup aimé nos interactions avec l’ensemble de l’équipe. Bravo au management pour ce beau travail.
2025-05-07
Excellent Housekeeping, helpful front desk. Good evening bar lady
2025-05-06
Grazie per l’accoglienza
2025-05-06
The cleaner who did our room was excellent. All the other staff were helpful and friendly.
2025-05-05
Front desk always helpful! Breakfast personel and quality and assortment of food were excellent!
2025-05-05
Thanks gör everything
2025-05-01
Good service.
2025-05-01
Staff at the breakfast area were friendly and attentive and at the reception desk spoke good English and were very helpful with suggestions of places to visit and eat, providing locations marked on a map.
2025-04-30
Pour tout le personnel et surtout à la dame qui prépare le café au petit déjeuner son acceuil chaleureux Bravo à tout le staff.
2025-04-29
Gut geführtes und unkompliziertes Etablissement, Hotelteam sehr zugänglich und nett. Herzlichen Dank und ganz liebe Grüße E.Wiedemann
2025-04-29
Nonr
2025-04-28
War sauber, gutes Frühstück und exzellente Bedienung und Unterstützung an der Frontdesk
2025-04-28
Thanks to the young lady at the front desk she was so helpful.
2025-04-28
Grazie Giada!
2025-04-27
Thank you to everyone at Club Hotel for a truly enjoyable stay.The service was excellent.the room was comfortable and the staff made me feel very welcome.I look forward to returning& definetely recommend your hotel to others!
2025-04-24
The staff were incredibly helpful and super friendly
2025-04-23
Thank you
2025-04-23
Sehr nette Rezepion und sehr hilfsbereit👍🏽👍🏽 Sehr freundliche Kellner beim Frühstück👍🏽👍🏽
2025-04-23
Complimenti grazie
2025-04-22
Wonderful, convient clean great breakfast
2025-04-22
Thank you for a relaxing stay
2025-04-21
Nuestra estancia fue totalmente satisfactoria. Es cierto que no pretendemos algo excepcional. Valoramos mucho la limpieza, el trato con el personal y el servicio de restaurante con el desayuno y tengo que decir que nos sentimos como en casa. También valoramos la ubicación, a escasos minutos del centro y tener la estación de tren y sobre todo de metro es algo muy positivo. Tengo claro que si volvemos a Florencia, sabemos donde ir sin ninguna duda... Gracias por todo.
2025-04-21
감사합니다
2025-04-20
Thank you for a lovely stay and for being so welcoming.
2025-04-20
Hospitality, informative and good service mind
2025-04-19
Staff is very nice. The reception staff have us good restaurant recommendation. The complimentary water refill is a very nice gesture.
2025-04-18
Great front desk staff, everyone was great to us from check in to watching our bags for a bit while we went to a museum. Thank you
2025-04-18
We would like to thank C hotel Florence, the staff were very helpful and the location is very accessible to metro and prime location in Florence. Highly recommended!
2025-04-17
Thanks to all and specially to Tomas and Roshan
2025-04-16
All good. Especially like the location.
2025-04-15
Thany you to the great staff!
2025-04-15
Très bon accueil. Chambre agréable et confortable. De bons conseils du personnel concernant un restaurant aux alentours. Hôtel très bien placé dans la ville. Facile d accès.
2025-04-14
Thank you for everything from the reception, the room cleaner, the bartender. We are very comfortable.
2025-04-14
I would like to thank especially the breakfast stuff.
2025-04-14
Great stay!
2025-04-14
GRACIAS AL PERSONAL DE RECEPCIÓN Y GRACIAS ESPECIALES A LOS ENCARGADOS DE PREPARAR EL CAFÉ EN EL DESAYUNO POR SU SIMPATÍA Y AMABILIDAD
2025-04-12
Remarquable petit déjeuner. Étant français,bon renseignement à l’accueil
2025-04-11
Un grand merci pour leurs sourires et leur gentillesse à Rhosana et Oshini en charge du petit-déjeuner.
2025-04-09
Super friendly and professional
2025-04-07
Thank you so much for the professional friendly cooperative staff
2025-04-06
Thank you!
2025-04-06
Thank you, best regards! I wish to see you next time.
2025-04-06
Nice and coorperation
2025-04-06
Prefect
2025-04-06
Gracias por vuestra amabilidad.
2025-04-05
Thank you for the delicious breakfast and coffee every morning.
2025-04-05
Thank you for the services and you have a very good location, thd team were very kind
2025-04-04
Excellent
2025-04-02
Thanks
2025-03-31
Grazie per la gentilezza e la disponibilità
2025-03-30
The young lad on Reception when we arrived was very helpful as was the barista in the mornings.
2025-03-30
¡Felicitaciones!
2025-03-29
머무는 동안 편안하게 이용하게 해주셔서 감사 인사를 전합니다.
2025-03-29
Personnel de l'accueil très serviable et aimable et mes félicitations pour le personnel du petit déjeuner très professionnel et très souriant et toujours à l'écoute .Le bar du soir également très bien cette idée de l'happy hour.merci pour tout .
2025-03-29
Un ringraziamento speciale a Oshini e Rochan che con i loro sorrisi mettono buonumore già dalla mattina. E anche a Justin e agli altri ragazzi della reception, sempre gentilissimi e disponibili.
2025-03-29
Everyone in the staff
2025-03-28
Service parfait. Oshini et Roshan nous ont accueilli tous les matins avec professionnalisme et une extrême gentillesse. Toutes les personnes de l accueil également
2025-03-27
Excellent team! Special thanks to Justin, who solved all our issues very fast, recommended a great restaurant near the hotel and presented us the welcome drinks after a long trip. Next time we will definitely stay in this hotel again. Thank you for your support and care!
2025-03-27
Excelente servicio, personal amable, serviciales y atentos
2025-03-26
THANKS FOR THE HOSPITALITY
2025-03-26
The two people who helped us in the breakfast were amazing! A very kind lady and a wonderful man, unfortunately i don’t remember their names but they were there on Tuesday March 25th. Both of them were really smiling, kind and literally they made our day! Congratulations for having such a wonderful team!
2025-03-26
Félicitations aux personnes du petit déjeuner
2025-03-25
keep it up
2025-03-24
프론트 응대직원분들 너무 친절해서 감동이었습니다.
2025-03-24
Very good hotel
2025-03-23
Very kind
2025-03-19
La estadía fue excelente. La atención de todo el personal es inmejorable, siempre fueron muy amables y predispuestos ante todo lo que necesitábamos.
2025-03-19
Grazie per la bella accoglienza, personale molto educato e cordiale soprattuto Roshan alla colazione gentilissimo ed a completa disposizione number one.
2025-03-19
Especial saludo a los que atienden a la mañana en el Desayuno! Son maravillosos! 👏👏👏👏👏de lujo!!!
2025-03-19
El Sr Justin en la recepción y el personal de bar, tanto Ostini y Roshan ambas excelente predisposición
2025-03-19
friendly and professional access to this cute hotel with excellent location
2025-03-19
Grazie a tutto lo staff per la professionalità e cortesia mostrati. Un particolare ringraziamento alla signora Roshan Oshini per la cura durante il servizio della colazione.
2025-03-19
Localización muy buena! Entiendo que no se pueda hacer mucha reforma pero No es 4****. Los chic@s del Desayuno amables de verdad.
2025-03-19
It's a pleasant journey, thank you very much!
2025-03-19
Agradecimiento especial por la excelente atención en los desayunos a Oshini y Roshan.
2025-03-19
It was our first trio to Italy and we were able to spend the best days in your hotel! I'd like to stay c hotels many times!! We wish we had these amazing hotel in japan too... I'm sure all young people are going to love this style of hotel! Thank you very much for a wonderful opportunity.
2025-03-19
En especial a los del desayuno
2025-03-12
Un agradecimiento especial a Valentina, que hizo que nuestra estadía fuese completamente extraordinaria.
2025-03-11
La posizione dell'hotel è perfetta, a pochi passi dalla stazione centrale di Firenze, rendendo comodo l'accesso a tutti i principali luoghi di interesse. Le camere sono abbastanza spaziose e pulite, e il personale è stato molto accogliente e disponibile. Un particolare ringraziamento a Oshini e Roshan, che sono stati estremamente gentili e simpatici durante la colazione, aggiungendo un tocco speciale al soggiorno. (La signora bulgara/rumena, che lavora con loro é piena di negatività e ha sbagliato di dirmi che non puoi fumare nel cortile vicino il bar) . Tutto il personale della reception è stato cortese e molto professionale. Ci torneremo di sicuro.
2025-03-11
Wonderful, friendly and welcoming staff! Exceeded our expectations. We were just expecting a decent hotel within a close location to the train. This was so much better than expected!
2025-03-11
Thank you for all!
2025-03-11
Complimenti a tutto lo staff dell’hotel per la gentilezza e la cortesia.
2025-03-09
Thanks
2025-03-06
Thanks
2025-03-05
Un gran apoyo de parte de Val que nos recibió y habla español, fue de gran ayuda para orientarnos, y a Fernando su actitud en la mañana nos contagió por su gran alegría y a los chicos de recepción que nos recomendaron lugares para cena exquisita carne!
2025-03-04
Thank you for the welcome drink and pasta
2025-03-04
Personale molto gentile e disponibile.
2025-03-04
Servizio colazione da complimenti per il personale , anche reception molto disponibile . Grazie
2025-03-04
Merci pour la gentillesse du personnel et la propreté de l’hôtel !
2025-03-03
Todo el personal, recepción y comedor muy amables y atentos. Volveremos en otra ocasión, la ubicación excelente.
2025-03-02
un ringraziamento a Roshan per la professionalità e simpatia e per il suo cappuccino artistico; grazie anche alla gentilezza di Oshini
2025-03-01
Grazie a tutti per la vostra gentileza. Siamo stati come a casa.
2025-03-08
Volevo ringraziare il personale delle reception (Justin e l'altro gentile Collega di cui non ricordo il nome) per la disponibilità a trovare una camera perchè avevo necessità di prolungare il soggiorno: hanno fatto in modo che rimanessi nella stessa stanza. Volevo anche ringraziare il personale della colazione (Roshan e Oshini) per la professionalità ed il sorriso con cui accolgono le persone.
2025-02-28
We would like to thank and congratulate Roshan and Oshini on their professionalism. They were both extremely helpful and we had one of the best breakfast times, including the best cappuccino and americano ever!
2025-02-28
Nicolae è stato veramente gentile e competente nel migliorare la situazione iniziale di igiene e funzionalità della stanza iniziale mettendo a disposizione una camera più grande e pulita. Il personale è estremamente gentile e di questo va reso merito alla direzione.
2025-02-28
La atención del personal de recepción fue excelente.
2025-02-27
Quisiera agradecer a Roshan Oshini su profesionalidad y especialmente su calidad humana. Una bonita forma de empezar el día. Muchas gracias.
2025-02-26
Un grand merci a Nicolas pour son accueil et sa gentillesse tout au long de notre sejour
2025-02-26
Grazie
2025-02-25
Thanks for all your efforts to make this stay and vacation memorable with nice clean cozy appartment
2025-02-22
Thanks to all the staff and mainly to the barista, his coffee gave me the mood to travel during the day.
2025-02-22
Thank you.
2025-02-22
Nada
2025-02-22
Todos
2025-02-21
onother matter February 19, one night stay. My name is Sekiko Wada. My room number is #318. Thank you very much for a very comfortable stay! Did you leave anything in your room? A print I bought in Florence. Two paintings (rolled up and in a blue plastic bag) I liked the paintings very much. I am very sad that you forgot them. I think they were on the table in your room. I would be grateful if you could check them for me.
2025-02-19
It was a wonderful experience. All of your staff is very kind and professional. A special thanks to Ms. OSHINI, Every day she helped us nevertheless the language barrier. Mi è piacuto tutto. Grazie mille!!!
2025-02-18
Auguri grazie per tutto
2025-02-18
todos os funcionários são muito prestativos e bem treinados. chegamos antes do horário do checkin, deixamos nossas malas para guarda, quando retornamos nossas malas já estavam no quarto, gostamos muito.
2025-02-18
Ottimo servizio e grande disponibilità
2025-02-18
thankyou for everything
2025-02-19
well done to the two ladies who greeted us on arrival. It was a great welcome and definately a 5 star hotel one. Good job Ladies. Also Oshini and her team were brilliant at breakfast. Very warm and accomodating. Kepp it up.
2025-02-16
Muchas gracias por el trato recibido y cambiarnos la habitación cuando lo pedimos, todo un detalle por vuestra parte.Saludos
2025-02-16
Ottima struttura e grande cortesia...
2025-02-16
Thank you for all the staff!
2025-02-15
Reception staff were excellent and the young lady at breakfast was very friendly, cheerful and helpful
2025-02-15
Perfect stay, thank you
2025-02-15
Everything was perfect.
2025-02-16
Grazie per questo bellissimo soggiorno e per la bella sorpresa per la mia ragazza per san Valentino.
2025-02-15
The staff were very helpful to me and my daughter, going above and beyond to help with some printing she required for her residency permit. The room was always cleaned beautifully. Thank you for a lovely stay.
2025-02-13
Many thanks to all the staff's members for their amiability and politeness.
2025-02-11
Staff was friendly and helpful with queries on getting around and finding our preferred food options. The early check-in an hour earlier is deeply appreciated.
2025-02-11
Reception staff especially helpful
2025-02-11
Thank you very much
2025-02-10
Al ragazzo che ci ha accolto gentilissimo Justin molto accurato e paziente per le informazioni ricevute....
2025-02-09
Grazie di tutti
2025-02-07
El personal de recepción muy atentos y amables. Especial agradecimiento al personal que atienden el desayuno.. Muchas graciassss a todos.
2025-02-05
All staff are so helpful and friendly.
2025-02-03
The hotel is v clean and comfy. The location is superb . It's near santa maria novella station and in the middle of florence. The staff is amazing and helpful. They r v nice people and welcoming. The management of this hotel is quite amazing.
2025-02-03
Grazie mille per aver reso il mio soggiorno indimenticabile. Complimenti ai ragazzi della reception e a quelli addetti alla colazione, sono stati davvero gentili e disponibili, molto professionali ma allo stesso tempo molto simpatici. A presto! Maria Ranieri
2025-02-03
Ringrazio per il cambio stanza
2025-02-03
Ottima organizzazione ! Complimenti
2025-02-03
Grazie
2025-02-03
Complimenti per lo staff dell’hotel! Competente e gentilissimo.
2025-02-02
Thanks for the enjoyable time
2025-02-02
great breakfast, friendly staff, location is close to metro station and walking distance to most tourist attractions.
2025-02-02
Nice
2025-02-02
Excellent location of hotel.So clean. Staff helpful.
2025-02-02
We would kime to thank the staff working at the restaurant and the reception. They were very helpful.
2025-02-02
Thanks a lot Nicolae and his team always provide us the best hotel experience in Florence. We will see you all again when next time we will be in Florence !
2025-01-29
Thank you for everything
2025-01-29
Nous remercions chaleureusement la direction ainsi que l’équipe du petit déjeuner et les femmes de chambre pour leur accueil et leur sens du service irréprochable!
2025-01-28
Thank you for doing your best to deal with the minor inconvenience
2025-01-28
El personal de desayuno, de limpieza y recepción. Trato Excelente 👌, muy atentos y amables.
2025-01-27
We encountered train strike in Italy that affected our plan, the staff was really helpful in assisting me to translate the email I received regarding the strike and also advised me some options to deal with the situation. The short distance from the train station also was helpful for me to walk over there and changed the tickets quickly to minimize the schedule impact. Thanks for all the help!
2025-01-27
Thank you for making our stay perfect!
2025-01-26
Thank you to the warms gentlemen at the front desk who checked me in. The first giving me a brief tour of the lobby and breakfast area. Also the attentive and patient gentleman that assisted with a snag I experienced with my room door. I Appreciate your service I must highlight Roshan at breakfast, he exhibited the true meaning of attentive, genuine and warm customer service. Two days of my stay I was in a rush in the a.m. but needed breakfast quickly and Roshan was quick on his feet to assist me in his calm, polite and warm manner you added value to my day with this small gesture !! The whole staff has mastered the meaning of genuine customer service !! Thank you sooo much C-Hotels Club you made my stay in Firenze impeccable ❤️I will be back for sure. I absolutely recommend this Hotel ❤️
2025-01-25
ringrazio per professionalità e gentilezza di tutto lo staff Effettuato uguale giudizio su piattaforma booking
2025-01-25
Grazie per il wi-fi volevo prenotare e non vi sono riuscito
2025-01-24
Siete stati tutti meravigliosi
2025-01-24
Soggiorno splendido, grazie allo staff della reception e a tutti/e i collaboratori che mantengono pulite e sempre in ordine le camere.
2025-01-23
Todo genial!
2025-01-22
Merci pour votre accueil et un grand merci également pour leur disponibilité au personnel du service petit déjeuner
2025-01-21
Quería agradecer le su gran amabilidad que tuvo con nosotros, Rashan Oshini, muy atenta con nosotros y todo el mundo en los desayunos. Un saludo.
2025-01-20
thanks.
2025-01-20
A todo el personal gracias!
2025-01-20
Ringrazio la direzione, per due motivi: primo motivo ci hanno permesso di lasciare il bagaglio in sosta gratuita per tutta la giornata agevolando i di molto la visita della città e ci è stato offerto il cocktail di benvenuto che abbiamo potuto consumare anche dopo il termine del soggiorno stabilito e ciò mi ha fatto molto piacere. Grazie
2025-01-19
Sublime todooo
2025-01-19
Gracias por tan amable atención y detalles. Excelente experiencia
2025-01-19
I'd like to particularly thank the breakfast crew with Claudia, whi was especially welcoming in the mornings as well as Roshan and Ohsini!
2025-01-19
Todo fué fantástico. Solo notaría que la habitación ya necesita una reforma, pero es solo un detalle. De resto todo muy bien. Todo el staff super atento, fueron un amor con nuestro bebé lo cual apreciamos mucho. Saludos nuestros y de baby Tiago.
2025-01-17
The staff throughout the hotel was excellent, very friendly and helpful. the attention to details and service was also excellent.
2025-01-16
Agradezco al personal de recepción y desayuno si atención y amable trato.
2025-01-16
Servizio dei collaboratori della colazione eccellente
2025-01-16
grazie per la cortesia e calorosa accoglienza
2025-01-15
素晴らしい旅になりました！！！ サービス、対応素晴らしいです！
2025-01-14
Muy buena estancia y amabilidad del personal
2025-01-13
Thank you so much for everything. We will come back ..
2025-01-13
A todo el personal
2025-01-13
Reception team service was extremely excellent. Big shout out to Tomasso. The breakfast team was great!
2025-01-12
Agradecemos la hospitalidad y amabilidad, nos sentíamos muy agradecidos.
2025-01-11
The breakfast personnel was great. Same at the reception.
2025-01-11
The reception staff was super good and helpful and suggested the best places to visit and eat. They were flexible! Especially Josua?/Jordan? had excellent hospitality attitude. Also the others were great! Also the breakfast staff was super nice and also the maintenance personnel really good! Everythinf was so good in your hotel
2025-01-10
Voglio congratularmi con tutti per l'eccellente lavoro del team e in particolar modo per il servizio e l'attenzione del team della colazione! la cameriera è stata estremamente cordiale e veloce e il barista è stato molto gentile e attento! Congratulazioni
2025-01-08
Personale di reception, pulizie e della colazione estremamente cordiale e gentile.
2025-01-08
I love how professional the staff was. Rare to see such hospitality in Europe and such an economical price. I will recommend C Hotel to all my friends and family
2025-01-07
a few wonderful days in Florence and stay in a very comfortable hotel, close to the center and the train station and above all to highlight the kindness of its workers who make the stay even better
2025-01-07
All it was fine
2025-01-07
tutto il personale incontrato nell'hotel è stato super gentile e cortese nei nostri confronti
2025-01-07
il nostro soggiorno da voi è stato eccellente. sicuramente torneremo nella vostra struttura. complimenti!
2025-01-07
Personale reception molto gentile e disponibile personale colazione molto gentile e veloce nel soddisfare le richieste personale camere molto gentile
2025-01-07
complimenti per la professionalità al personale reception, colazioni e rifacimento camere. Arrivati alle 10:00, lasciate le valigie alla reception, al rientro alle 16:00 quando ci sono state consegnate le chiavi della camera con piacevole sorpresa ci hanno comunicato che le valigie erano in camera
2025-01-06
Muchas gracias por el buen trato y por hacernos sentir como en casa, sois un gran equipo.
2025-01-05
Personnel très poli et attentionné
2025-01-04
Staff parfait Petit déjeuner parfait
2025-01-03
Félicitation aux personnes faisant l effort de parler français et félicitations à Roshan et sa cousine ! Souriants et très aimables
2025-01-01
Si ri Grazia per la cortesia e la disponibilità .
2025-01-01
Molto gentili
2024-12-29
Check in was very easy and helped us store our bags ahead of time.
2024-12-29
The breakfast staff was excellent the 6 nights and days we stayed with you. Everyone was very attentive kind and helpful.
2024-12-27
Best hotel I've stayed in Italy!!!
2024-12-26
Grazie per avermi fatta sentire a casa.
2024-12-24
Siamo stati benissimo, è stato tutto perfetto. La stanza estremamente accogliente e la pulizia impeccabile.
2024-12-25
Ringrazio tutto lo staff per la discrezione cortesia e professionalità
2024-12-24
Todo estupendo
2024-12-23
Bien
2024-12-20
Personale gentilissimo, ottima insonorizzazione della camera
2024-12-20
The staff in the breakfast department were all very welcoming and friendly, very professional coffee service.
2024-12-19
You were all very friendly and accommodating, thank you
2024-12-19
Felicitar a cada uno de los involucrados, desde la camarista hasta la recepción, todos absolutamente todos fueron fantásticos!!
2024-12-19
Muy buena atención por parte de Nicolae de recepción,muy contentos con su trato
2024-12-18
Excelente servicio de hospedaje Hotel perfectamente ubicado en zona central de Firenze, nos encantó hospedarnos aquí El trato fue muy cálido y cordial por parte de los recepcionistas y del personal del Buffet del desayuno. La habitación espaciosa, con cancelación acústica excelente, el área del baño espaciosa y muy limpia Television grande para ver los programas cuando quieres descansar en el viaje Calefacción en buen funcionamiento Servicio de cafetera en la habitación sin costo y con regalos de bienvenida, agua, infusiones, café y un detalle al final del hospedaje Pasta Tocaba, que nos ha encantado. En definitiva recomendamos y volveríamos a este hotel 100% Muchas gracias por tan buena atención a sus clientes
2024-12-18
Breakfast is so good.
2024-12-17
Gracias por la buena recepción y los lindos detalles en la atención recibida
2024-12-17
Thank you for your service, message card and present. It was so happy stay with you. If I will back to Firenze again, definitely I book again.
2024-12-17
Thanks
2024-12-17
Dziękuję bardzo miłej i pomocnej obsłudze, dziękuję za przygotowanie pysznej kawy i super personel podczas śniadań ❤️
2024-12-17
Persone in reception super accoglienti e disponibili
2024-12-16
Tutto perfetto
2024-12-16
fatti anche dal vivo , tutto cortesi, gentili e ospitali e soprattutto servizi ok
2024-12-16
Complimenti per la cortesia e la disponibilità verso il cliente.
2024-12-15
La estancia ha sido muy acogedora. Todo el personal desde la recepción, el personal de limpieza como el servicio del bar ha sido muy amable. Gracias por todo.
2024-12-14
We had a perfect stay, your staff are exceptional, especially Valentina on the desk, she went above and beyond, I hope you’ll give her a Christmas bonus, especially since she was working during your company party. The best stay we have ever had in florence, and we would recommend to any of our friends coming to visit.
2024-12-14
Molta cortesia alla reception; grande simpatia e calore da parte del personale addetto alla colazione.
2024-12-14
Personale veramente gentile, esperienza ottima! E colazione fantastica!
2024-12-12
Gracias por la amabilidad de todo el equipo y por el detalle de la pasta que nos dejasteis en la habitación. Lo recomendáremos, gracias.
2024-12-12
Gracias Roshan por tu simpatía y gran servicio.
2024-12-11
Thank you for a very pleasant stay wiyh smiling and possitive staff
2024-12-12
.
2024-12-11
To the staff at the reception.
2024-12-10
Grazie a Fiorenza per la gentilezza e la disponibilità, a Roshan e Anjali alla colazione sempre sorridenti cordiali e gentili. E tutti i ragazzi della reception per la gentilezza.
2024-12-07
Cortesia e professionalità del personale
2024-12-06
Gracias por la amabilidad, la limpieza y la pasta!!
2024-12-05
Thanks
2024-12-03
Seu hotel foi uma grata surpresa. Parabéns, continuem assim e se possível, repliquem seus conhecimentos. Se outros hotéis fossem assim, a vida do turista seria mais feliz,
2024-12-02
Gracias por los pequeños detalles. Se valoran
2024-12-02
Grazie per la cortesia e l'attenzione mostrata
2024-12-01
Very respectful front desk! Absolutely appreciative of that. Sending my best regards to the individual that gave me a map and pointed out great sites to visit.
2024-12-01
Thanks for a great staying
2024-11-30
Ringraziare tutto lo staff
2024-11-29
True value for your money. Modern, clean, next to the train station and convenient.
2024-11-27
Merci beaucoup, séjour parfait
2024-11-27
Thank you for being so accommodating! Every request or issue we had was resolved by the great staff.
2024-11-27
Muchas gracias! Tienen un equipo maravilloso.
2024-11-26
Very pleasant stay
2024-11-26
Grazie . personale molto cortese e disponibile
2024-11-27
Il vostro personale, sia al desk che al servizio colazione è stato molto cordiale, professionale e capace di riconoscere e soddisfare i bisogni.
2024-11-27
Il personale alla reception è stato veramente gentilissimo e professionale
2024-11-26
good
2024-11-26
A la barmaid du matin et du soir super sympatique
2024-11-26
Ottima posizione, personale sempre presente e molto disponibile.
2024-11-26
Complimenti per la professionalità, per il livello della struttura e per la disponibilità del personale.
2024-11-25
Cordialissimi
2024-11-25
Sono stati davvero gentili. Vi ringrazio. Ritorneremo.
2024-11-25
Piccole cose gentili che fanno la differenza come il bigliettino di benvenuto trovato in stanza e scritto a mano! Bravi!
2024-11-23
Thank you for tour warm welcome and the gifts. It’s very nice!
2024-11-22
Disponibilità e cortesia
2024-11-22
Bravissimi, una piacevole sorpresa!
2024-11-22
Excelente profesionalidad de todo el personal, cortesía y amabilidad
2024-11-21
Awesome location, super near to train station - good for those who don’t want to drag their luggage. Service is good and they left me chocolate and pasta in room! Good surprise for me. Plus point is they have lift, so those who like to avoid dragging luggage through stairs will be a good choice . Last but not least, really love warm and friendly staffs. Always ready to assist.
2024-11-19
Odlicna cijena
2024-11-19
The staff were all superb--front desk and especially in the breakfast room. Many thanks!
2024-11-18
Gentilezza e ospitalità alta
2024-11-18
great location, great hotel, great staff we deffently recomend it
2024-11-16
Appreciate to everyone of your hotel👍👍👍🌹🌹🌹😘😘😘
2024-11-16
La disponibilità a risolvere e chiarire ogni dubbio, l’accoglienza sorridente senza mai risultare falsi o invadenti, l’aver illustrato tutte le facilities al nostro arrivo
2024-11-15
。
2024-11-13
Thank you and will be back for sure
2024-11-12
Merci pour votre accueil et votre très bon français !
2024-11-12
Gracias a todos por hacer de nuestra estadía en Florencia un punto más genial en todo el viaje.
2024-11-12
Complimenti per la vostra gentilezza, una parola in più a volte può essere piacevole soprattutto dopo un viaggio lungo e pesante.
2024-11-12
Überraschend schickes und gepflegtes Hotel, leider waren wir nur eine Nacht da
2024-11-11
Merci à tous
2024-11-11
Merci aux personnels qui étaient chaleureux
2024-11-11
Thank you very much for your hospitality and courtesy. The hotel staff was very attentive and friendly. In the morning, they prepared "personalized" coffee for us, the barista is the best of the best!!! Compliments to the chef! Breakfast is delicious! At the reception - the staff speaks English fluently! Florence is a fantastic city. I have the most pleasant impressions about the hotel, the staff and the city! I recommend!
2024-11-11
Sehr gutes Hotel mit kompetenten Mitarbeitern. Der Cappuchno zum Frühstück war grandios.
2024-11-10
Personale della reception molto bravi, gentili e preparati ad accogliere anche l'eventuale richiesta in più. Housekeeping: camere pulite, riordinate con attenzione e rispetto dell ospite. Complimenti a tutti. Siete il valore aggiunto della property.
2024-11-10
È stata una esperienza molto gradevole :) grazie di cuore per la calorosa accoglienza :)
2024-11-10
Thank you to all staff, especially the reception staff who were friendly, kind, helpful & professional .
2024-11-08
What a great experience!
2024-11-08
All professionals have an excellent "service provider behavior". Congrats !
2024-11-07
Gostaria de agradecer o atendimento prestado por toda a equipe do hotel, pessoas muito simpáticas, foram maravilhosos.
2024-11-05
Great location,not much natural light, bathroom shower a bit dark. Generally enjoyed our day and would return
2024-11-05
Thank you, It was a lovely stay, and I truly appreciate the hospitality.
2024-11-04
All the staff were friendly and helpful.
2024-11-04
Thanks for a wonderful stay
2024-11-03
Tomazo, I hope I spelled the name correctly, welcomed us wonderfully. He already knew my name from the reservation, he explained everything correctly and even gave a lot of tourist information. The room was perfect. Everything excellent!
2024-11-03
MOLTO SODDISFATTO
2024-11-02
Thank you for your consideration with our room.
2024-11-02
Thank you so much for making our stay so pleasant and comfortable
2024-11-02
For the front desk
2024-11-02
Everything was perfect!
2024-11-02
Great service by reception, good room facility and excellent breakfast
2024-11-02
Thanks
2024-11-02
Thank you
2024-10-31
The gentleman who made our cappuccinos each day was so friendly! And the designs he created were an extra treat. All staff were very courteous and helpful!
2024-10-31
Estancia perfecta. La carta de bienvenida escrita a mano, el trato del personal y el regalo de la bolsa de pasta. Todo un acierto. Lo recomiendo mucho. Gracias por todo.
2024-10-30
O
2024-10-30
A friendly, helpful, responsive and pleasant staff. Many thanks!
2024-10-30
Great Location.Very professional. Courteous Staff.
2024-10-29
Thank you for making us so welcome and our stay such a happy one. Thank you also for your advice regarding where we should visit. The information was very useful.
2024-10-29
Excelente desde la atención al cliente, el personal fue muy amable y cortés, nos sentimos muy bienvenidos, nos encantó que nos hablaran en español y que fueran tan amables de mostrarnos en el mapa los lugares de mayor interés turístico y las recomendaciones, la limpieza y los detalles de la habitación fueron excelentes.
2024-10-28
Thank you for a lovely stay, the best hotel I've stayed in in Florence and I have stayed many times. I appreciated the welcome drink and how quiet the room was and the little note with chocolates. Thank you, we will be back!
2024-10-24
l'hotel ha un personale così gentile, cordiale e bravo nel loro lavoro
2024-10-24
Thank you to all the reception team that worked during our stay, they were very helpful with all our requests; also big thanks to the cleaning staff, the room was immaculate every day.
2024-10-24
Mis felicitaciones a todo el personal, que estaban preparados para atenderme en español no solo en ingles, siendo la segunda lengua mas hablada por paises. asi que mis felicitaciones especialmente para las personas de recepción.
2024-10-23
Todo estuvo excelente en hotel el único comentario que no puede haber cambios es que los baños están muy reducidos en tamaño
2024-10-21
Friendly staff and loved the Breakfast staff.
2024-10-20
Ringrazio per la gentilezza del personale. Tutte le categorie
2024-10-19
Personal touches like the hand written wecome note and gift of pasta
2024-10-19
We really enjoyed our stay, all the staff were friendly and helpful at all times. We liked the personal touches, the welcome card and the departure gift. We would certainly return or recommend the hotel to others
2024-10-18
Grazie
2024-10-15
Jimy, la gente de recepción y de desayuno, todos muy atentos
2024-10-14
As above. I would like to thank the reception staff.
2024-10-14
The service from the staff at check-in was wonderfull!!
2024-10-13
Thanks Tomasso at reception for helping us charging our battery back up due to no usb ports in bedroom
2024-10-12
Thank you for your sick and efficient service! It was a pleasure to stay with you!
2024-10-11
Muchas gracias.La estancia ha sido estupenda
2024-10-11
Ha sido una estancia muy agradable
2024-10-11
Hotel muy bien situado,nos informaron perfectamente y el personal siempre muy atento.Gracias
2024-10-09
The staff are fabulous, helpful and friendly.
2024-10-09
Very good service from all the staff. Thank you
2024-10-09
Comfortable bed
2024-10-08
Thanks to the staff at the desk. They are super friendly.
2024-10-04
Hotel is close to everything and very easy to get around tourist sites and train station
2024-10-03
Muchas gracias por su amabilidad y atención en todas nuestras dudas. Excelente atención. Felicidades
2024-10-03
Thank you for the politeness, courtesy and professionalism of the staff from the front counter to the food service.
2024-10-03
The receptionist, Thomas, is very friendly and helpful. We would like thank him very much for making our stay wonderful.
2024-10-03
Gracias por todo
2024-10-02
very polite and helpful front desk stuffs. Everything is perfect.
2024-09-30
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2024-09-30
Well done, thank you!!
2024-09-30
Thank you to all of the staff who made our stay memorable, we loved it! It was a perfect location and excellent room, we loved it
2024-09-29
thank you
2024-09-28
Thanks to the management staff for great service.
2024-09-25
excellent place to stay, staff very helpful and excellent hospitality. The room service lady was very nice.
2024-09-25
The staff was excellent and helped me through a difficult time. I had my purse with my passport, phone and money stolen in Florence. They were kind offered helpful information and made my day better. It meant a lot to me.
2024-09-23
El hotel estaba muy bien situado, el personal muy atento y correcto. Es una buena elección para una estancia en Florencia.
2024-09-23
The barista‘s at breakfast were a nice, added touch.. very friendly staff.
2024-09-22
Thank you for fixing the clogged drain in the shower so quickly.
2024-09-20
Estimados. Agradezco la atención y cuidado a los detalles de bienvenida y buena calidad del servicio. Ha sido una excelente estadía. Especial reconocimiento por la Nora de bienvenida y el detalle de despedida con un producto de la región. También especial reconocimiento en la recepción a Valentina. Mil gracias.
2024-09-21
Thank you to the front desk staff for your professional, and customer service
2024-09-19
Everything was very good and we had an enjoyable stsy
2024-09-19
Thank you to all the staff at the C Club Hotel whom were all very helpful and attentive during or stay.
2024-09-18
That good for my trip
2024-09-17
Loved the chocolate theme throughout.
2024-09-16
Thank you! We stayed at your hotels in Rome and Florence and your facilities are exceptional - your staff in Rome in particular were extraordinary!
2024-09-16
Congratulazioni per il nuovo stile della hall e degli spazi comuni nonché della sala colazione. Complimenti per la professionalità del personale.
2024-09-15
Grazie mille per la gentilezza e il sorriso con il quale ci avete accolti. Non solo ci avete fatto trovare la camera pronta prima dell’orario prestabilito ma ci avete anche sorpreso con regalini ogni giorno. Mi è piaciuta anche molto l’idea di lasciare una letterina in camera, sono quei piccoli gesti che riempiono il cuore di felicità
2024-09-14
Felicitaciones por la atención y servicio, quisieramos poder contratar directamente con ustedes la proxima vez, en vez de hacerlo por medio de una agencia de viajes. Si pueden pasarme la dirección de mail y número de contacto. Saludo atte. Laura Yorio
2024-09-13
Everything was perfecto! I loved the breakfast buffet. The waiter and the waitresses were really lovely. Also the ladies on housekeeping were really friendly.
2024-09-12
grazie per avermi fatto sentire a mio agio dal primo momento e per la disponibilità in ogni momento.
2024-09-11
Everything was perfect
2024-09-11
We were a party of 4 using 3 rooms arriving different times and they noticed this, communicated with the next shift. Great coordination at reception.
2024-09-09
Good job!
2024-09-09
Nous vous remercions pour votre accueil et votre disponibilité. Emplacement top près du centre historique. Proposition de garage pour la voiture est un plus, pas de question à se poser. Bonne continuation à vous tous. Cordialement Isabelle Sommelette
2024-09-09
Thank you it's great
2024-09-09
The staff were friendly and helpful, room comfortable and clean, food was plentiful and tasty, but living so far away it Is unlikely we’d get another opportunity to visit.
2024-09-07
After making a reservation and before visiting, the staff responded to inquiries kindly and quickly. Also, I asked to make a reservation at a restaurant, and she made a reservation so I was able to have a pleasant meal. I am very grateful for this. She was very friendly and provided detailed explanations when checking in. (I don't remember her name, but she was a young woman with black hair.) So my overall satisfaction with the hotel increased and I was able to stay comfortably.
2024-09-07
Front desk personnel were very friendly
2024-09-07
Soggiorno perfetto, posizione perfetta e servizio cordiale
2024-09-06
The hotel was very clean and welcoming, and the staff were so friendly and helpful.
2024-09-06
Very friendly staff. Nice balcony for room 401
2024-09-05
Everyone was so friendly and helpful. The extra added touches in the room such as the slippers, water, chocolate and pasta at the end of the stay were very thoughtful and appreciated. We will recommend to friends and family and will definitely stay again as the location too was perfect.
2024-09-05
Very pleasant staff 😀
2024-09-04
Muchas gracias por todo, la estancia fue muy agradable wn todos los sentidos.
2024-09-03
We had a great stay. The room was very clean and comfortable.
2024-09-02
Valentina was great professional and friendly
2024-09-02
Agradecerle la buena estancia que hemos tenido y las recomendaciones del personal de lugares para comer que han sido extraordinarios. Volveremos sin duda.
2024-08-31
We loved everything about our staying. Location is incredible. Room was great. Elena from reception was super kind and helpful.
2024-08-30
Ottima accoglienza! Grazie!
2024-08-30
Everyone very helpful and welcoming
2024-08-30
Thank you!
2024-08-29
Muchas gracias por la atención recibida
2024-08-29
Thank you for a safe place to be with pleasant and kind staff .
2024-08-28
The reception staff where very freindly and helpful. Thank you very much:)
2024-08-24
Muchas gracias a todo el equipo del hotel pir la cortesía que nos han dado.
2024-08-24
c
2024-08-24
Merci pour votre gentillesse & les petits cadeaux.
2024-08-23
A special thanks to everyone and Jamila for her kindness
2024-08-23
Thank you all
2024-08-22
Thank you so much for efficiently organizing a physician to come to the hotel to see my mother who was ill. It was so convenient that you had the information ready and were able to provide service so quickly. It was much appreciated.
2024-08-22
Check in and out was speedy and organized breakfast choices were fresh clean and excellent we felt safe and secure
2024-08-22
Votre chambre à été magnifique Grand et moderne propre et avec une baignoire et un frigo Pas cher Bon rapport qualité prix On va revenir sûrement
2024-08-21
Complimenti per la gentilezza, disponibilità, professionalità e per i pensierini con dedica giornalieri.
2024-08-21
Gracias por su atención, si te todo a personal de recepción, que ha sido muy atento en todo momento y siempre dispuesto a ayudarnos en lo que hemos necesitado. Te hacen sentir agusto
2024-08-20
El personal del hotel son personas estupendas y muy amables, las veces que necesitamos algo nos atendieron estupendamente. Con el personal que tienen , las instalaciones y la ubicación , este hotel se merece un 10
2024-08-20
Thank you for a wonderful stay. We loved the touches of a welcome note and pasta to take home. So very excited to use this! All staff were friendly, welcoming and made our time in Florence one of the best parts of our trip.
2024-08-19
Félicitations Félicitations
2024-08-19
Le personnel accueil, restauration est très souriant, très attentionné. Félicitations pour la petite décoration très personnalisé du cappuccino.
2024-08-19
Front desk was exceptional on both morning and night, and took care of us
2024-08-17
Giada is incredible, excellent, congratulations!!
2024-08-17
Estoy muy satisfecha con mi estadia en el hotel. El personal de recepcion muy amable, paciente y dispuestos a ayudar, un placer. Reservamos dos habitaciones y una de ellas estaba preparada antes de la hora de entrada, cosa que nos facilito mucho y permitio dejar nuestro equipaje, refrescarnos y ya salir a disfrutar de la ciudad, aprecio y valoro este gesto. La habitacion era pequenia, pero bien equipada, cama comoda, los articulos de tocador y la limpieza muy bien. Fuera de ello la zona del hotel es excelente, no suelo reservar hoteles cerca de las estaciones, pero debo decir que en este caso fue diferente' volveria y lo recomendaria.
2024-08-17
Professional reception staff
2024-08-16
I arrived a little early, but was allowed to check in early, which I really appreciated.
2024-08-16
The stay at your hotel was comfortable and enjoyable. Especially the receptionist, she was so kind and helpful. Thank you.
2024-08-16
El chico de los desayunos es muy amable, me gustaría hacer una mención especial a su trato y hacer mención de su buen trabajo
2024-08-14
Muito obrigada
2024-08-12
Thank you for beeing so friendly and great with us and also for the pasta, we'll make good use of it with traditional italian recipes ❤️
2024-08-12
Cimplimenti per tutto
2024-08-12
Felicitarle por los profesionales de recepcion
2024-08-12
After missing my train back to Orvieto i was forced to stay in Florence the C Hotel was very compassionate and accommodating Giving us tooth brush and toothpaste. The room was exceptionally clean and well appointed. The bed and comforter was smelling very clean and fresh. I can continue to rave about this beautiful 😍 hotel. You will not be disappointed
2024-08-12
Thks to the helpful & friendly front desk..
2024-08-11
The front desk staff were all great!
2024-08-11
Thank you for accommodating my family when we were not comfortable in our room!
2024-08-11
Thank you Valentina and her colleague making our stay so pleasant 😊
2024-08-10
I would like to thank the staff for the special attention received at breakfast, especially the Brazilian Cleber.
2024-08-10
I'm taking a trip around Europe, definitely the best hotel I've stayed in so far and the best service received by the professionals
2024-08-09
Atendimento do Staff é muito bom apesar dos contratempos, tudo muito organizado e limpo.
2024-08-09
Although my stay was brief, spending just one night at your hotel, I was highly impressed with the warm welcome and the friendliness of your staff. I sincerely appreciate your hospitality. Should I have the opportunity to visit Florence again, I will certainly choose your hotel without hesitation.
2024-08-08
The staff are very friendly
2024-08-08
Thank you for the short warm stay
2024-08-07
Thanks
2024-08-07
Outstanding
2024-08-07
Thanks for preparing us delicious coffee every morning
2024-08-07
朝食のクロワッサンは、イタリアで食べた中で一番美味しいものでした。スタッフの皆さんもとても親切で優しく、アットホームな雰囲気でとてもリラックスして滞在できました。ありがとうございました。
2024-08-04
Very helpful and courteous staff.
2024-07-31
Thank you and appreciate everything.
2024-07-31
Haben uns sehr wohl gefühlt. Vielen Dank
2024-07-30
Excellent customer service
2024-07-30
El trato fue de lo mejor en mi estancia en Europa, muchas gracias
2024-07-29
The Peruvian guy and the rest of the crew were very helpful and respectful.
2024-07-29
Thank you and your staff very much a job well done.
2024-07-28
Grazie. Tutto perfetto.
2024-07-25
The people at the reception were very polite and helpful
2024-07-24
My flight was cancelled and I had to find an overnight stay in Florence ad hoc. The reception staff was very helpful and I could continue my travel relaxed
2024-07-24
Gracias por todas sus atenciones
2024-07-23
Los chicos de recepción muy amables
2024-07-21
Gracias por la Amabilidad
2024-07-20
Grazie!
2024-07-19
Everything was excellent
2024-07-17
Our flight was cancelled, so check in was late and check out very early. The reception staff were excellent, welcoming and helpful ***** to them both.
2024-07-16
El personal es muy amable, siempre atento, en mi caso necesité utilizari seguro de salud y me ayudaron en todo. Las habitaciones son hermosas, modernas sin perder el aire florentino, en los techos por ejemplo. Todo muy completo y limpio. Aún cuando no se tome el desayuno (que nos pareció un poco caro €18), la habitacion y el lobby del hotel cuentan con cafe y te de cortesía. Ubicación perfecta a la vuelta de la estación Santa Maria Novella y se puede ir caminando a todos los lugares más representativos de Firenze. Si volvemos a Firenze, los elegirems, gracias!
2024-07-16
Parabéns ótimo estabelecimento
2024-07-14
Nos atendieron super bien y fueron muy amables con un asunto de una bolsa, que creíamos habíamos olvidado en la habitación y comprobamos que venía en nuestra maleta. Les agradecemos mucho este apoyo.
2024-07-14
Thankyou for a lovely stay! Staff very helpful & friendly each time we pass reception!
2024-07-14
We loved our stay here! I loved the personalized cappuccinos as well
2024-07-13
Grazie per il miglior servizio
2024-07-12
thanks to all the staff, all are friendly and helpful
2024-07-12
Hemos estado muy bien , gracias
2024-07-10
Tout était parfait ! Merci pour la petite attention à l'arrivée dans la chambre
2024-07-10
Front staff was very efficient and friendly. Housekeeper was very friendly and did an excellent job of cleaning our room every day. Thank you.
Favoloso
Prenotazione e accoglienza
Colazione
Sistemazione
Soddisfazione globale e informazioni generali
Via Santa Caterina da Siena 11, Florence 50123, FI
+39055217707
2025-07-05
Comfortable room and bed, wonderful staff and fabulous breakfast buffet. Also, so nice to have the free water fountains, especially with the intense outside temperatures during my stay.