c-hotels Joy

2024-10-18

Thanks for your warm hospitality. All staffs are very helpful. We will like to specially thanks to Matto for his excellent service on our first day. Cheers.

2024-10-16

Special thanks to Christian and Matteo for how welcome they made us feel, like “guests” :)

2024-10-16

Thanks to Christian and the team(sorry didn’t catch their name) another two guys who on duty with him and the afternoon shift.

2024-10-14

Happy to stay in C joy, all the staffs very helpfull and friendly; especially Danielle 👍 He so nice, even he help to take a picture for us.

2024-10-14

We had a great stay! Thank you, good job!

2024-10-13

Great service. I appreciate the professional staff and management.

2024-10-12

Thank you for your support

2024-10-11

The staffs at front desk are nice and friendly

2024-10-11

.

2024-10-10

Thankssss

2024-10-10

Thank you so much for your warm and cheery disposition. Out stay was very pleasant.

2024-10-08

thank you for your service i hope see you again

2024-10-08

Thank you to all the staff at c-hotels Joy for making our stay so pleasant!

2024-10-08

Very helpful with early check in of bags

2024-10-06

Café da manhã muito gostoso e hotel muito organizado. Agradecemos muito a atenção e gentileza dedicados no período de nossa estadia.

2024-10-02

Grazie mille per essere rimasto.

2024-10-02

Wonderful Hotel I had a very pleasant stay your front staff was really friendly and efficient the location was perfect and I hope to return one day

2024-10-01

Very polite and friendly, thank you!

2024-09-30

Thanks for everything, everybody so kind and friendly

2024-09-28

Thanks to everyone for making our stay so great while in Florence!

2024-09-28

Staff were polite, professional and made every effort to make us welcome, going above and beyond to make sure our stay was pleasant and enjoyable. We only wish we had had time to stay more than one night! We definitely hope to come back and stay at the hotel in the near future!

2024-09-27

Thank you Amber for making our stay so enjoyable. Without you and your desire to give 100 % customer service, we would have moved to a different hotel. Thank you again!

2024-09-24

Thanks for nice team!!

2024-09-24

The front desk provided the most friendly service we received in Switzerland, Portugal and Italy. Truly wonderful front desk staff, both at check-in around noon on 22-September, as well as check-out at 4:30am on 23-September. Thank you to everyone!

2024-09-24

Big thanks to the reception team for their warm welcome and making me feel right at home! They even upgraded my room, which was such a nice surprise

2024-09-23

thank you

2024-09-23

Thank you for tour kindness

2024-09-22

Очень хорошая работница ресторана во время завтрака

2024-09-21

The team at the front desk was very welcoming, helpful with choices of places to visit and for dining options, including great gelato place at Gelateria Di Medici. Keep up the great customer service and definitely a 5-star plus service. I don’t even get that kind of service at other higher start-rated hotels! Kudos to the management for training a great team at the front desk. Will definitely consider your hotel next time in Florence.

2024-09-19

Grazie

2024-09-19

What a fabulous stay!!! I will recommend this hotel to everyone!!! And the small gift of pasta was really fabulous!!!

2024-09-15

Thank you for your kind greetings. It makes uour journey much more nice!!

2024-09-14

All the staff is phenomenal. Daniele and Christian were especially helpful!

2024-09-13

Excellent reception & breakfast room staff! Friendly, helpful people who made the stay even better

2024-09-13

Many thanks to all staff, the were all fantastico!

2024-09-13

Very good hotel Lovely people and very helpful Thank you

2024-09-13

Excellent service from the lady in the breakfast room!! Very friendly and a pleasure.

2024-09-10

Special thanks to Christian for his helpful services and greetings during our stay.

2024-09-09

Agradecer el trato excelente recibido durante nuestra estancia

2024-09-09

Excellent, friendly service.

2024-09-08

All in all, we had a great time at your hotel and one of the best hotel beds we ever slept in 😊 the personal note at check in was also really great. We enjoyed the great variety of the breakfast buffet. But most of all, I would like to thank your staff, they were at all times kind, helpful and made our stay really special. Thanks!

2024-09-08

The night staff, I believe their names are Juliusc at the front desk and also Alesandro in the bar. Juliusc was extremely professional and accommodating even at one o'clock in the morning. He promptly checked us in, and even offered us to use his phone charger. The train station has some sort of glitch with the kiosk and unfortunately we missed our last train out to Roma termini which resulted in us having to spend the night. The bartender Alesandro was super friendly and just a delight. He had an amazing sense of humor and made us laugh the entire time. He recommend a bottle of wine which was fantastic. We were spending the day celebrating our 25th wedding anniversary in Florence so considering that we missed the train out he was a bright spot that ended the day on a positive note. We can't thank him enough for his generosity and good company. And we can't forget the chocolate cake and strawberries! Thank you! The hotel was well kept, very clean and smelled wonderful. We would definitely stay here again if ever in Florence.

2024-09-08

Unglaublich freundliches, aufmerksames und hilfsbereites Team hinter der Eingangstheke und beim Frühstück.

2024-09-07

Muchas gracias a los chicos de la recepción, especialmente a los que hablaban español. Nos ayudaron mucho y fueron muy amables y atentos, siempre tratando de complacet a los huéspedes. Muy agradecido con ellos

2024-09-05

Enjoyed our stay, the front reception did an amazing job with assisting us with our luggage prior to checking in our room and after we have already checked out and still wanted to explore the area.

2024-09-03

The staff at the front desk during check in and check out were very helpful and friendly!

2024-09-02

thanks for the front desk staff and the friendly bartender.

2024-08-31

Staff all very friendly

2024-08-30

The hotel was excellent!

2024-08-30

Bravo

2024-08-28

Everyone at the hotel was very kind and helpful, the front desk, the manager, and the breakfast staff. The accommodation was great. Food was nice. WiFi was nice too.

2024-08-28

Everything was great for our stay. Room clean, the lobby clean the staff were awesome. We had an excellent stay.

2024-08-28

We enjoyes our stay. Thanks

2024-08-25

Lovely day, everyone was extremely helpful. The bartender was fantastic and made our trip very enjoyable. Decent rooms with comfortable bed and air conditioning, which is such a luxury in August.

2024-08-26

The team at C- Joy hotel, wow what an amazing team you have.

2024-08-24

A really convenient and lovely hotel, friendly staff and clean, modern and comfortable rooms, came with my husband whilst celebrating my 50th birthday, a very memorable stay and wouldn't hesitate to stay again. Thank you

2024-08-24

We had a lovely stay. The staff were very professional, friendly and helpful.

2024-08-24

Thank you. Amazing hotel apartment

2024-08-24

My gratitude to entire staff.

2024-08-24

I was 4th times to stay at your hotel I satisfy always with your room Best regards WAKATSUKI

2024-08-23

Todos muy amables y el servicio excelente.

2024-08-22

Thanks to everyone who made our stay one of the best! You are all amazing individuals

2024-08-22

Thank You for the personal Message at our room, the kind personal at the bar and the very polite People at the breakfast-room!

2024-08-21

We enjoyed our visit very much and would recommend your Hotel to others. Well done!

2024-08-21

Nice Hotel and the Bar is so amazing

2024-08-21

Un ringraziamento soprattutto a Cristian che ci ha dado delucidazioni sulla nostra prossima prenotazione

2024-08-20

Front desk was great and welcoming

2024-08-18

All the front desk staff was amazing. Very friendly, helpful and professional.

2024-08-17

nice reception and service

2024-08-17

Excellent morning, day, and night staff! Very personable and accommodating!

2024-08-16

Million thanks to the great staff

2024-08-16

Everyone was fantastic!

2024-08-15

We LOVED this hotel and were sorry that we’d only booked one night. The staff was exceptional- friendly, helpful, welcoming; and the hotel itself, although small, was phenomenal. Beautiful, contemporary design in the hotel and in the rooms, and everything was very clean. Extremely comfortable and enjoyable place to stay. Very convenient location in the center of town.

2024-08-15

Two gentlemen at the reception were friendly, helpful and very nice.

2024-08-14

Very good.

2024-08-14

Many thanks to all the staff for the nice service

2024-08-13

The staff was wonderful

2024-08-13

Very friendly you made our visit very special. We also appreciate the food recommendations given.

2024-08-12

Excellent reception staff with local information, very well maintained hotel

2024-08-09

Gracias por su buen servicio

2024-08-09

Complimenti a tutto lo staff, veramente ragazzi disponibili, accoglienti e solari!

2024-08-08

Well done

2024-08-08

Thank you for your service

2024-08-07

Both gentlemen a pleasure to deal with. Especially the person who checked me into the hotel.

2024-08-06

I was in Florence for a wedding and to see tourist attractions, and the staff was absolutely amazing. Everyone was very sweet and I would definitely be back again in the future. From a fellow Canadian, thank you so much for the hospitality!!

2024-08-06

The Joy staff’s hospitality was exceptional especially Mr Christian and Danielle and even the person at the cafe. I must thank all of you for such an amazing experience. It was the best hotel stay during my complete trip.

2024-08-03

All the staff were extremely helpful and friendly. We truly enjoyed our stay and we will stay at Hitel Joy again next time we are in Florence.

2024-08-02

Thank you for your help, really enjoy to stay in Joy Hotel

2024-07-27

Thank you all your kind service

2024-07-26

very very nice HOTEL! perfect!!

2024-07-24

Un grand merci pour votre accueil et votre gentillesse.

2024-07-23

good service

2024-07-21

The gentleman that assisted with the checking provided stellar service.

2024-07-21

Sehr freundliches Personal

2024-07-20

All the staff made our stay the best one, we were on our honeymoon, either front desk or staff at the bar, treated us excellent, and left us with the desire to come back again.

2024-07-19

Well done

2024-07-19

Alessio was extremely helpful and accommodating

2024-07-15

Great staff

2024-07-14

Everything perfect.

2024-07-13

Thnak you for your service and for a pleasant stay.

2024-07-10

Gli impiegati erano gentili. Specialmente le donne responsabili della colazione erano gentili. Grazie.

2024-07-09

Very good staff and nice room

2024-07-09

En el Check in fueron sumamente atentos y hospitalarios!

2024-07-08

Thank you for the c hotel staff

2024-07-07

A parte le pile del telecomando alla camera 104 non funzionante, e il finto armadio per dimensioni, per il resto tutto bene.

2024-07-07

very nice

2024-07-06

The staff were very pleasant and attentive.

2024-07-03

Thanks for a great customer service and a very professional team!

2024-07-01

Wonderful accommodations. Excellent service from all of the staff, from front desk, housekeeping and service staff.

2024-07-01

Absolutely amazing lovely people

2024-07-01

Thanks for the best service and perfect customer service

2024-07-01

They have lots Matheo on the staff and not only them but ALL the staff were incredible.

2024-06-30

I love this hotel

2024-06-29

Really appreciated the night staff person - a young man who was incredibly helpful and so pleasant. Also greatly appreciated the breakfast woman Giada, she was so thoughtful, remembered our drinks the following day and was constantly cleaning. These two really made the stay worth it.

2024-06-28

Amazing rooms and the staff are extremely friendly and helpful.

2024-06-28

The best hotel so far on our vacation the friendliest staff I will recommend you hotel to all my friends coming to Florence Italy room are very clean

2024-06-28

Our stay here in Florence and at the C Joy Hotel has been very nice. Beyond my expectations after coming from Paris.

2024-06-28

Gracias por su atención y servicio!

2024-06-28

Polite staff and helpful.

2024-06-26

Very helpful and courteous staff!

2024-06-25

Excelente servicio, limpieza y atención

2024-06-24

Grazie a tutti voi, per averci permesso di fare una vacanza meravigliosa! Quando torneremo a Firenze, verremo sicuramente da voi! A presto

2024-06-22

Big thanks to the staff at the reception

2024-06-22

The receptionist at the front desk on the evening of June 21 and morning of June 22 went above and beyond to help us with the shipping of a suitcase that was going to be picked up by a third party service. She was EXTREMELY helpful with printing documents and finding shipping supplies and so polite. Thank you so much.

2024-06-20

Your reception and evening bar staff.

2024-06-20

Our check in was very smooth and overall staff were very friendly and helpful

2024-06-19

Thanks Great location Nice place Generous hospitality

2024-06-19

Thank you for a great stay!

2024-06-19

The minute I arrived I was made feel special. The staff were exceptionally helpful and smiling at all times. The room was clean and very comfortable. I will definitely check this chain in my next visit to Italy.

2024-06-19

The team from the welcome to our departure was cordial and hospitable. We truly enjoyed our time there.

2024-06-15

Your reception staff who met us today on arrival were fantastic, so helpful and courteous.

2024-06-15

Staffs are so friendly

2024-06-14

Thanks to Daniel. Was excellent on reception

2024-06-14

Complimenti a tutto lo staff, sempre tutti gentili

2024-06-14

The staff we met were extremely helpful and went out of their way to help us with our enquiries

2024-06-12

Good location and clean. Receptionists are friendly and helpful. Breakfast also very good.

2024-06-12

Tutto perfetto, personale gentilissimo

2024-06-12

Thanks!

2024-06-12

Room with balcony was special. All staff was helpful, professional and friendly

2024-06-10

Super

2024-06-08

I am impressed with the professionalism and quality of services provided by the staff at the front desk and the breakfast area. Special thanks to Danielle for being so helpful and courteous. Will definitely book again for the next trip to Firenze.

2024-06-07

Great directions by manager Andrea for Bargello Museum…our excursion before our room was ready. Fantastic room.

2024-06-04

The bartender and staff at breakfast were extremely courteous, prompt, and eager to go beyond what is to be expected to ensure we were happy. I can’t say enough good words.

2024-06-04

Carlo and Giada were so wonderful! They were so helpful, friendly, and certainly contributed to the stay at the hotel. I cannot say enough about the fantastic service from Carlo and Giada, thank you very much. Lisa Moen

2024-06-03

Everyone at the hotel have been very kind and friendly! My room has been cleaned everyday without a request which is wonderful. I definitely recommend this hotel! Thank you kindly!

2024-06-03

…

2024-06-03

Agracedimiento a todo el personal y sobre todo a Daniele por hacer nuestra estancia muy muy agradable.

2024-06-03

Check in was great and the front desk was most helpful during our stay.

2024-05-31

Muy amables todo el mundo, muchos detalles de bienvenida y habitaciones muy limpias y bonitas

2024-06-01

All the staff we encountered were friendly, helpful, kind, respectful and very courteous - really lovely people, well done to you all, you should be very proud!

2024-05-31

Thank you very much! I’ll be returning in the near future.

2024-05-30

Recepcionist Mateo qas very kindly and helpful

2024-05-30

Friendly and helpful staff! Great facility and breakfast! Value for Money!

2024-05-29

Great staff! Thank you to Ricardo and Carlo at the bar!!! We were a loud group!

2024-05-29

Front desk staff, bartenders, and breakfast staff.

2024-05-29

Everyone was very nice

2024-05-27

Nice to stay there

2024-05-25

初めての旅をとても良いものにしてくれました。ありがとう。

2024-05-25

Staff were friendly and helpful…esp Alexandria! Breakfast buffet staff very nice and hard working

2024-05-25

Bien por todo el personal

2024-05-23

Rooms very clean and tidy. Excellent scent. All staff from reception to room attendents were extremely friendly and polite.

2024-05-22

Everyone was great

2024-05-22

It was a great stay. Thank you.

2024-05-22

To everyone

2024-05-21

Thank you Daniele and Matteo, they are friendly

2024-05-20

The breakfast was wonderful!

2024-05-20

Your hotel is fabulous and the staff are a credit to you. We received a very warm welcome and nothing was too much trouble. We have stayed with you twice and plan to see you next year!! 😀😀😀😀😀😀

2024-05-18

Thanks

2024-05-17

Professional and helpful

2024-05-17

Thank you to the staff for making our stay a wonderful experience.

2024-05-16

Grazie al vostro meraviglioso staff.Grazie.

2024-05-16

Ty

2024-05-13

Foi uma ótima estadia. Recomendo!!

2024-05-14

Agradeço a honestidade dos colaboradores, pois deixei minhas joias no quarto e após o check out, quando voltei, estavam guardadas na recepção. Parabéns!!! 👏🏻👏🏻

2024-05-13

Bonjour et merci de votre accueil de grande qualité et de vos conseils précieux ,nous avons passé un excellent séjour dans votre hôtel et nous reviendrons prochainement À bientôt

2024-05-13

Grazie mille per tutta la vostra ospitalità, gentilezza, cordialità.

2024-05-11

Hôtel de grande qualité Merci pour le service et la qualité du service je reviendrai

2024-05-12

very good hotel

2024-05-11

Gracias! Nos encanto estar en el hotel y la atención. Nos gustó mucho la seguridad que utilizan a la noche de abrir las puertas con la tarjeta de la habitación.

2024-05-10

Thank you guys so much for helping as

2024-05-09

We liked being so close to the train station. The staff at the front desk were very helpful and friendly. Breakfast was great!

2024-05-08

Staff were very accommodating and patient. When I have constructive feedback for my room, the staff paid attention, offered to switch rooms, and made sure my immediate needs were met. We stayed in a lot of hotels during our vacation and this was the only one where I didn’t feel the shower floor was clean enough to not wear flip flops. This is a core concern of mine as the grout in the shower as black as the tile and you could visibly see blackening along the rim of the shower. My initial feedback details my concern for lack of ventilation in the bathroom of room 111. Otherwise I had no complaint- our stay was pleasant and the staff was wonderful. I personally won’t return based on the design choice of the black shower bottom hiding mold and mildew- otherwise this hotel is in a great location and with long term improvements it may meet my personal hygiene standards in the future.

2024-05-08

We were made to feel very welcome and we’re greeted every morning at breakfast. Mateus was especially helpful on our arrival

2024-05-07

Thank you for the gift upon check in and check out date

2024-05-07

Thank you very much.

2024-05-06

Great Hotel, good location!

2024-05-06

Todo el personal con el que hemos tratado han sido muy amables y eficientes

2024-05-05

/

2024-05-05

Thanks!!! See you soon!

2024-05-05

Thank you

2024-05-02

Thank you so much. Especially good that it was close to the station, and your breakfast.

2024-05-01

Ótima localização! Ambiente agradável! Funcionários gentis! Colazione perfeito!

2024-05-01

Thanks to all the team that made my engagement proposal happen! And also, the BIG HELP with the car issue. Best team ever

2024-04-29

Thanks for the stay and professional staff A good operation is in place. Special thanks to Florence Fabricatore ( reservations ) and to Michelle ( reception )

2024-04-29

Muy agradecido por toda la atención

2024-04-29

Thanks the front desk staffs, it felt comfort and relieved.

2024-04-28

your kindness made our stay in Florence so much more memorable. thank you!

2024-04-28

I would like to thank all the reception they were more than helpful

2024-04-28

Amazing stay!!!

2024-04-27

Bar tender was very hospitable

2024-04-26

Todo muy bien durante la estadía, los detalles a la llegada y a la salida me parecen algo muy bueno de su parte y definitivamente volveré a hospedarme con ustedes.

2024-04-24

Chris is very nice person and he served well and very communicative.

2024-04-22

The staff were amazing, particularly, the information, warmth and service of the two Matteo's on the front desk. They were stellar and deserve personal recognition as they are exemplary to your business.

2024-04-20

Appreciated the ability to check luggage and explore the city before room was ready.

2024-04-20

Really nice and polite staff

2024-04-19

Friendly staff. Very resourceful.

2024-04-19

All staff we encountered were excellent, friendly helpful and efficient

2024-04-19

Everyone was so friendly and helpful.

2024-04-18

Ringraziamo tutto lo staff per la professionalità, disponibilità e correttezza nel risolvere la nostra prenotazione errata.

2024-04-18

Alambra, Mateo (2), Christian, Alesandra, Giada, Lorendano, Esmeralda . . . ALL stupendous!!

2024-04-15

Cortesia e disponibilità Grazie

2024-04-15

Thank you for helping us book an excellent dinner and a tour at the Academy museum. Also thanks to the excellent bartender for his service and friendliness.

2024-04-15

All staff were very friendly, courteous and extremely helpful - concierge, attendant in lounge, housekeeping.

2024-04-15

Very good and corteus staff.

2024-04-14

Hotel located in central area, staff very efficient and so friendly and helpful. Rooms are well laid out and comfortable

2024-04-10

Ringrazio per la cortesia e la disponibilità di TUTTO il personale, in particolare della signora in sala colazione

2024-04-09

The team wa excellent

2024-04-09

ringrazio per la cordialità di tutto il personale.

2024-04-08

Mateo and Mateo gve us gread service

2024-04-07

Mateo was excellent! Everybody else was great too but sorry I don’t have their names

2024-04-06

Staff was great especially Matteo at reception and the bar tender, they were outstanding and made our stay more pleasurable.

2024-04-06

Excelente y cálida atención, seguro volvería y lo recomendaría. Muy buena ubicación cerca de la estación de tren

2024-04-04

servizio eccellente. La qualità dell'hotel è stata una sorpresa positiva.

2024-04-04

Thank you for your hospitality

2024-04-03

Front desk staff were very friendly and accommodating. Thank you so much for your hospitality.

2024-04-03

Matteo was very helpful and friendly welcoming us.

2024-04-03

Alexandra at the front desk was very helpful to us.

2024-04-02

Thanks

2024-03-31

Parabéns. O hotel oferece todo o conforto e suporte necessários para um estada agradável.

2024-03-31

Friendly and courteous staff, always cheerful

2024-03-30

Thanks

2024-03-30

Wir waren schon 4mal im Joy und wurden noch nie enttäuscht. Personal ist super freundlich und zuvorkommend. Die Zimmer sind sauber und modern, das Frühstücksbüffet ist umfangreich und frisch und die Lage ist unschlagbar. Wir haben schon für unseren nächsten Urlaub wieder im Joy gebucht.

2024-03-29

Thanks for room arrangement for 3persons

2024-03-28

It was my first time in Italy so thank you for being accommodating and helping me feel welcomed

2024-03-26

The entire staff was superb, professional but very friendly, helpful in every way, and always went out of their way to help us in every way. The catering staff were the best we’ve encountered in our many visits to both Florence and other cities in Europe. We will definitively visit this and other hotels in this group again. Well done, especially to this holtel’s wonderful staff!!

2024-03-25

really appreciate for the hand written greeting card and the gift prepare for us. Most of the staffs are nice and friendly. Thank you for going extra miles to make our trip become more memorable

2024-03-23

The hand written welcome card and pasta are appreciated.

2024-03-21

I was thoroughly impressed with the warm hospitality and attentive service during my stay at Joy Hotel. The staff made my stay exceptionally pleasant and memorable.

2024-03-20

Thank you for ensuring everything was perfect during our stay.

2024-03-20

Thank you for accommodating our late arrival and early departure. You exceeded our expectations. Thank you!

2024-03-19

Friendly staff and nice breakfast. I’m happy to see to have a balcony for my room.

2024-03-19

Your hotel was a lucky choice for us--we visit Florence once a year and this stay has been the most satisfying. We plan on making your hotel our choice into the foreseeable future.

2024-03-19

Compliments to Matteo and other gurl that I did not catch the name (with glassess) I interected witht them two and they were so nice!

2024-03-16

Thank you to all the members of the hotel team, day and night, who largely contributed in making our stay a real enjoyment. We received great information to have super lunches, all our questions met answers. Smile, confidence, serious are your values. Save them !

2024-03-15

Thanks for a clean room and a delicious breakfast!

2024-03-15

Overall it was a very good 1 night stay. From check in, front desk personnel to the nice, modern room and amenities incl water kettle and coffee making facilities. Exceeded my expectations especially after seeing the mixed reviews for the other sister C- hotels .

2024-03-14

The staff at reception were very friendly and helpful.

2024-03-12

All of the staff absolutely lovely people. Especially Julianic absolute gentleman, thank you so much Julianic 👏

2024-03-12

Personale della colazione estremamente gentile e disponibile. Colazione decisamente cara come anche la tassa di soggiorno, tarata sui 7 euro al giorno! Come gli hotel a cinque stelle. Il vostro non lo è. E’ un buon hotel a tre stelle, ben servito dal personale e pulito, ma dimostra i suoi problemi nella struttura: la finestra della mia camera non era facile da aprire e il tecnico che mi avete inviato non sembrava troppo professionale.

2024-03-11

Séjour parfait Personnel faisant preuve d'écoute et très sympathique

2024-03-09

merci à toute l'équipe!

2024-03-08

Amazing customer service.

2024-03-07

Extremely friendly and helpful staff who made me feel welcome. I normally only give full marks if there is a nespresso machine in the room (genuinely makes all the difference) but the extra nice staff made up for it!

2024-03-07

Thank you

2024-03-07

Great staff, everything was amazing about the Joy Hotel

2024-03-13

Je vous remercie du fond du coeur pour votre gentillesse et votre bienveillance..belle équipe..Merci

2024-03-06

Thank you for a lovely stay.

2024-03-06

Concierge impeccabile. Piacevolissimo interior design: sobrio, raffinato, non manca nulla, colori e materiali top

2024-03-04

Gracias por dejarnos guardar nuestro equipaje 1 día antes de nuestra reserva.

2024-03-03

Hotel gestito in modo impeccabile! Cortesia, professionalità e cura del cliente sono le caratteristiche che mi hanno impressonato positivamente. Ci tornerò e lo sceglierò come albergo tutte le volte che dovrò tornare a Firenze.

2024-03-02

Main areas were always clean regardless of the time. Smile on all the staff members, courteous.

2024-03-02

The staff was terrific and were helpful with all of our questions. We would stay at Joy Hotel again if in Florence.

2024-03-02

It was nice time during the stay ,Thank you for your hospitality

2024-02-29

Buenos días, quería comunicarles que estuvimos muy agusto durante nuestra estancia. Estuvimos en varias ciudades de Italia esa semana y vuestro hotel es el que más nos gustó y donde estuvimos más cómodos. Lo recomendaremos, y si volvemos a ir de vacaciones sin duda os elegiremos de nuevo. Muchas gracias por todo y un saludo!

2024-02-29

Keep doing a great job.

2024-02-29

Gracias por la ayuda prestada, información recibida y preocupación de que estemos lo mejor posible.

2024-02-29

.

2024-02-29

Thank you for everything our stay was wonderful.

2024-02-28

Fueron todos en extremo amables, eficientes y muy flexibles. Realmente excelente el trato y la profesionalidad de los trabajadores.

2024-02-28

Hemos estado 4 días en Florencia y este hotel nos ha gustado mucho. El personal muy amable, limpieza y la habitación en general un 10! Muchas gracias por hacer nuestras pequeñas vacaciones perfectas.

2024-02-27

Staff are very welcoming and friendly. The hotel is clean and location is very convenient.

2024-02-25

Personale gentilissimo e molto disponibile

2024-02-23

Hotel in great location and the staff were really welcoming and great. The breakfast buffet is great too with good price. Definitely coming back to Firenze will stay in the same hotel. Thank you!

2024-02-23

Encantada con la elección de su hotel. Las instalaciones son muy bonitas y limpias, el personal es muy amable y en verdad hacen todo lo posible por entender al huésped. El buffet del desayuno es muy variado y los alimentos muy ricos. La persona que atiende en el desayuno es muy amable y servicial.

2024-02-22

The breakfast was amazing!

2024-02-21

Thank you for making our first time in Florence a great first impression!

2024-02-20

friendly and helpful staff

2024-02-20

Very kind and comfortable stay!

2024-02-20

Todos muy amables durante nuestra estadía!

2024-02-20

Gracias por su actitud positiva.

2024-02-18

TRES BON SEJOUR MERCI

2024-02-15

We had a good time staying at your hotel. Staff were professional and friendly. I highly recommend this hotel. Congratulations on the job well done!

2024-02-14

Gentilezza è la parola d’ordine ✌️🤗👍🏾

2024-02-13

Thanks for the welcome card written by the management .It was a very pleasant stay in c-hotel .

2024-02-12

Chère Madame chèr Monsieur ,je vous remercie pour votre accueil et gentillesse, personnel souriant, agréable, tous étaient très propres et avec goût..je reviendrai..

2024-02-12

Ringrazio tutto il personale dell'hotel per la cortesia e soprattutto gentilezza e disponibilità che hanno avuto nei nostri confronti.

2024-02-10

Excelente atención y predisposición del personal. Muy amables y cordiales

2024-02-10

Hôtel parfait

2024-02-09

Come ho scritto nella recensione di booking, una delle migliori esperienze di hotellerie. Veramente struttura splendida e camera spettacolare. Bravi.

2024-02-09

Everybody was so kind:)

2024-02-04

Thank you

2024-02-04

All staff's kindness.

2024-02-03

Es la segunda vez que nos hospedamos con ustedes porque desde la primera vez nos encantó la atención y el hotel, desde luego en nuestro próximo viaje nos hospedaremos con ustedes nuevamente, porque siempre han sido muy amables y las habitaciones muy limpias al igual que las sábanas, las toallas y los baños, muchas gracias por hacer de nuestro viaje una experiencia placentera

2024-02-02

Thanks for your hospitality.

2024-02-02

thank you

2024-01-30

Housekeeper is very nice The concierge is excellent and allow us to check in early.

2024-01-26

Great

2024-01-26

Thank you for letting us stay in the hotel beyond the check out time as we await our next train ride.

2024-01-25

Nice hotel, nice staffs! Thank you.

2024-01-25

Thanks all.

2024-01-23

Thanks for your hospitality

2024-01-22

Thank you

2024-01-20

Wonderfully pleasant and helpful staff. Provided us with a map and made suggestions of things to see and do. Clean room, no issues, very comfortable. Will suggest this hotel to friends.

2024-01-17

None

2024-01-16

Vi ringraziamo.. della disponibilità e gentilezza.

2024-01-16

Thank you for your warm welcome

2024-01-15

So helpful with early check in, and overall services during our stay. Have recommended your hotel to others.

2024-01-13

Bello

2024-01-12

Accoglienza e cordialità

2024-01-08

Thank you

2024-01-07

Thanks for the amazing reception

2024-01-07

Thanks julianic for always putting on his greatest smile to welcome us back. Also i like the free lounge service which let us chill before departing.

2024-01-06

Obrigada pela profissionalismo e excelente atendimento. Os funcionários sempre com prazer em atender e com muita gentileza.

2024-01-04

I booked two rooms, one for my wife and me and one for my 21 and 23 year old sons. I booked the wrong one for them. Everyone was helpful in getting me the correct room. We came by a few days before our stay and the room had already been changed. Thanks to Danielle and the people at the front desk.

2024-01-03

Thank you sir to help me take the backpack to my room. It feel very warm.

2024-01-02

All the staff were so friendly and accommodating to us. Great stay!

2024-01-02

카드키 고장났을때 교환해준 야간 근무 직원분께 감사의 인사 드립니다.

2024-01-01

È stato un soggiorno breve ma davvero confortevole; Accoglienza di livello e ambiente davvero originale, con spazi comuni davvero moderni e suggestivi. Camere pulitissime e congeniali per un soggiorno davvero comodo e piacevole. Ritorneremo soddisfatti e sicuri di ritrovare la stessa professionalità e ospitalità davvero singolare rispetto ad altre realtà alberghiere. Grazie mille Mario Giglio

2024-01-01

Il personale che lavora per voi è gentilissimo, e la stanza era perfetta!

2023-12-30

Thank you for the best services

2023-12-28

Very kind

2023-12-28

Kindly we could get gift like chocolate and pasta with message cards.

2023-12-24

Really appreciate for prepared my language into my room before I’m back, wonderful service.

2023-12-23

Thanks for your kindness!

2023-12-22

Excellent service. Amazing breakfast. Room is tidy and clean.

2023-12-22

The people in the breakfast buffet are great and the lady servicing the buffet is excellent

2023-12-19

Everything was perfect! Thanks for the pasta 😊

2023-12-19

Thanks

2023-12-18

Vorrei ringraziare tutto lo staff dalla reception a chi si occupa delle camere per la gentilezza e la disponibilità di questi 5 giorni a Firenze!

2023-12-17

Thank you to the reception staff for being really helpful and welcoming.

2023-12-16

Thanks for your working!

2023-12-16

The service was very friendly. I was alone in a strange environment and there were all of you there, making me feel like I was at home. Special thanks to the lady at the counter. I was in a panic and couldn't open the door to the room. She kindly asked me to use it. Thank you very much.

2023-12-14

Thank you for your attentive service

2023-12-11

COMPLIMENTI A TUTTI

2023-12-11

Buonasera grazie e complimenti ci siamo trovati benissimo

2023-12-10

Had an amazing stay. Thanks so much!

2023-12-10

The room info was wrong but after I asked for a sincere response, it was all great. I really appreciate that. Thank you so much for letting us stay at the hotel

2023-12-09

Thanks

2023-12-09

Reception staff were friendly and helpful.

2023-12-07

Bravi ed essenziali. Un prezzo civile in un mondo impazzito!

2023-12-06

Fronst desk is very helpful

2023-12-05

Grazie della vostra cortesia e disponibilità

2023-12-04

Thanks to your reception for their happy mood

2023-12-04

Efficenza e cortesia

2023-12-03

Thanks for a nice stay and professional care from the whole staff. Will for sure stay with you next time I go to Florence!

2023-11-30

Felicidades

2023-11-30

Thank you for making our stay comfortable and taking care of any issues quickly. We appreciate the wonderful breakfast buffet, gave us a wonderful start to the day. Special compliments to Jada and all of the Reception staff.

2023-11-28

Faccio i miei complimenti per la cortesia e gentilezza dello staff

2023-11-28

Gracias por la amabilidad, el detalle de bienvenida y el regalo con el paquete de pasta ha sido muy bueno. Son muy atentos, la habitación conformable y la estancia ha sido más placentera de lo esperado. Amabilidad del personal, impecable. Volveremos.

2023-11-25

Si ringrazia Giada per la cortesia nel servirci la colazione

2023-11-25

Vorrei ringraziare la Sig.ra addetta alla colazione

2023-11-25

Soggiorno molto positivo. Una menzione va alla ragazza della sala colazioni, ti accoglie con un sorriso, garbata, gentile ed attenta. In uno dei giorni di soggiorno ci ha offerto biscottini alle mandorle appena sfornato. Qualità dei prodotti ottima. Direi che non c'è modo migliore per iniziare la giornata. Grazie.

2023-11-24

Complimenti per l’attenzione fornita agli ospiti: professionalità, cortesia, gentilezza e sorrisi sinceri! Bravi tutti! Un hotel non è solo camere…è soprattutto maestranze al top!

2023-11-23

Tutto molto bene

2023-11-24

Cortesia e soddisfazione del cliente al TOP. Complimenti

2023-11-22

it was really great stay, and thank you for warm welcome and the gift! the room also clean and modern design

2023-11-22

Thank you for let us to early check-in

2023-11-21

The male employee at the front is very kind. The female maid who helps us clean was also kind and provided a comfortable service. The kindness of the employees gave me a good impression. Thank you.

2023-11-20

Todo estuvo muy bien

2023-11-18

Thank you all for the hospitality

2023-11-13

Thank you so much

2023-11-12

Thank you for the attention!

2023-11-11

Grazie per la cortesia. Fantastica la sala biblioteca!

2023-11-09

i felt very comfortable and welcome and had an amazing stay! thank you

2023-11-05

Despite what we report, always in order to improve, for so many others who will enjoy the hotel, we really like to stay with you. Since our arrival at the hotel, going through breakfast and being very well attended by the staff who were there, especially Jade, very attentive and very requested. The staff is always very friendly, and about to help.

2023-11-05

Nous avons passé un très agréable séjour, merci.

2023-11-05

Thanks all for a brilliant stay - I have left a positive review on google maps as well!

2023-11-05

Bravo

2023-11-02

Thank for all

2023-11-01

Good and considerate service.

2023-10-31

The staff at reception were extremely friendly and very helpful. I could not fault them and they really made the first impression very welcoming and that continued for my short stay. I am extremely happy with my stay.

2023-10-31

Breakfast was amazing: very good variety and extremely pleasant and helpful hostess.

2023-10-30

Great staff especially in the breakfast room. It started my day pleasantly every day. The food was good but the staff was fantastic!

2023-10-30

Complimenti per l accoglienza e per il regalo ricevuto in camera. Notevole

2023-10-28

To everyone from reception to a Giada & maxim too

2023-10-24

The lady serving at the breakfast buffet was so kind and attentive and served us the BEST cappucinos and espressos and freshly made cookies. The breakfast was really good. Thank you so much !

2023-10-24

Thank you for the service.

2023-10-21

Merci pour la gentillesse du personnel

2023-10-21

Remerciement spécial à l’équipe du service du petit déjeuner

2023-10-20

Muchas gracias por la atención recibida