c-hotels Joy

2026-03-16

Merci pour tout

2026-03-15

Tutti gentilissimi

2026-03-10

Muy amables todos el personal de recepción y desayuno, en especial Jade, siempre atenta. Gracias.

2026-03-09

Accueil parfait de la part de toute l'équipe un remerciement tout particulier au réceptionniste qui parle français qui à été réactif pour nous changer de chambre suite à notre demande un grand merci

2026-03-08

El personal del desayuno muy simpático y correcto, sólo que poca variedad en el desayuno

2026-03-02

Special thanks to Mateo and Christian who welcomed us at check in and were incredibly kind.

2026-03-02

Matteo e Francesca veramente molto gentili

2026-03-01

Complimenti a tutto lo staff

2026-02-28

chritian and mateo are very kind and helpful

2026-02-28

Complimenti a tutto lo staff, per la gentilezza, cortesia e professionalità.

2026-02-25

Keep it up

2026-02-23

Félicitations en particulier à Daniele à l'accueil, Giada et Claudia au petit déjeuner et Radin au bar. Tout le monde a été aimable.

2026-02-17

Staff gentilissimo, dalla reception alla sala colazioni. Giada è fenomenale nel mettere tutti a loro agio, Daniele gentilissimo nel darmi tutte le migliori info del luogo. Tutto lo staff è stato eccezionale!!!!

2026-02-17

Abbiamo soggiornato solo una notte, ma è stato sufficiente per avvertire professionalità e disponibilità, ringrazio tutti per l'accoglienza

2026-02-16

The reception staff provided excellent service. The room was highly comfortable, and the hotel is in a prime location

2026-02-16

5 estrelas

2026-02-15

Appreciated Daniel and Francesca for great support and booking restaurant.

2026-02-14

Thank you Daniele🙏

2026-02-14

Thank you Daniela

2026-02-11

Thank you very much for 3days. I spent comfortable time.And I also enjoyed speaking with staff.

2026-02-10

Cristian e Matteo eccezionali

2026-02-09

Daniele is very professional.

2026-02-05

Abbiamo soggiornato presso la vostra struttura dal 2 al 4 febbraio e ci siamo trovati benissimo! Un 10 di cuore specialmente a Daniele che salutiamo e ringraziamo! Amanda e Max

2026-02-05

El personal ha sido muy atento en nuestra estancia. Gracias

2026-02-04

Благодарю,что вы заботитесь о гостях! Такого теплого приема давно не видела в Италии!

2026-02-04

La amabilidad de Mateo y la alegría de Jade son de agradecer , los dos súper profesionales.

2026-01-31

complimenti agli addetti al ricevimento, sono stati disponibili fin da prima del mio arrivo in hotel, fornendo indicazioni via telefono ed effettuando un check in veloce e ricco di informazioni alle mie richieste.

2026-01-30

Parabéns a toda equipe do hotel. Todos são muito gentis.

2026-01-26

The guys of reception are very agreable, efective and polite.

2026-01-25

Personale molto professionale e soprattutto gentile. Grazie di tutto.

2026-01-20

Thanks for the great service and excellent stay; I’m coming back soon! Greetings from Holland

2026-01-19

Ringrazio tutto il personale che è stato premuroso, ci hanno consigliato dove mangiare, ci hanno fatto lasciare i bagagli per una camminata più tranquilla. Ringrazio tutti i ragazzi che hanno lavorato sabato 17 e domenica 18 gennaio 2026 (scusate ho perso il foglietto con i vostri nomi), in particolare un ragazzo che ci ha dato una camera leggermente più grande

2026-01-19

It was a very comfortable stay. I was happy that all the staff were kind. I really want to stay when I go to Florence again.

2026-01-17

A Cristian en particular y a tofos

2026-01-15

I would love to emphasize Daniele, he was great from the check in, during the stay up to the check out.

2026-01-13

Everyone were very kind and good at their job!

2026-01-12

Thank you Daniele for great help and breakfast staff.

2026-01-08

Matteo’s customer relations was exceptional.

2026-01-06

Thank you to Danielle who provided us with a complimentary upgrade

2026-01-06

Tutto perfetto, super cordiali e a disposizione. grazie mille

2026-01-04

We checked in on New Year’s Day, and the person who assisted us with the check-in process was Alexandra. She was very helpful and went out of her way to get us settled. She even checked in afterward to make sure we were happy with our room, which I really appreciated. The hotel’s location was excellent—less than a five-minute walk from the train station, and many popular destinations are within walking distance. We chose this hotel because we had luggage coming from the train station, and the meeting point for our bus tour was conveniently located nearby. The hotel offers welcome drinks, complimentary coffee, and some bakery items in the waiting room, which was a nice touch. Our room was very clean and appeared to have been renovated not long ago. The tea kettle was spotlessly clean, and there were several options for tea, instant coffee, and creamers, along with a complimentary bottle of water. The water pressure and drainage in the shower were excellent, and the soap and lotion provided were of relatively good quality. Unlike many small hotels in Europe, this hotel has staff at the front desk available 24 hours a day to assist guests. I did not include breakfast when I booked the hotel because we had to leave early for a bus tour, well before breakfast hours. I also assumed there would be plenty of breakfast options in Florence. However, it was surprisingly difficult to find a restaurant open between 6 and 7 a.m., aside from McDonald’s. We had grown tired of pasta and pastries and were craving fresh fruit and eggs. As a result, we decided to have breakfast at the hotel on our last day in Florence, and we were very pleased. They served fresh fruit and yogurt, greens, eggs, well-cooked quiche, and delicious pastries, all at a very reasonable price. I will definitely return to Florence in the future, and when I do, I will stay at this same hotel and update my review. I hope this place continues to do well.

2026-01-04

Un'accoglienza perfetta, calorosa, che coccola i clienti durante il loro soggiorno. Personale fantastico!!!

2026-01-03

Respekt für die Mitarbieterauswahl. Sie haben sehr freundliche und kompetente Mitarbeiter.

2026-01-03

Staff were perfect first day reception 1st of January one lady from Rome she was amazing, best welcoming also second of January in breakfast section another lady supported us and she served breakfast after breakfast timing with positive energy. Thanks of them

2026-01-03

I arrived in the morning and went to the reception to leave my luggage until check-in. The receptionist looked into it and after a while I was able to check in. As I am Japanese, I have received this kind of service in Japan, but I have never received this kind of service overseas, so I was very impressed. It took a little while, but the housekeeper was very professional, did a thorough final check, and provided us with a very comfortable room. This was the most moving thing about my trip to Italy. After checking in, I was able to enjoy sightseeing at my own pace. Thank you so much.

2026-01-03

Danielle excelente!

2026-01-02

Front desk and Servers at breakfast were friendly and helpful, Thank you all! The Hotel is 2 minutes walk from train station, but our room was very quiet and clean, Highly recommended !

2026-01-01

とっても親切で笑顔の接客でした。ありがとうございました。

2025-12-30

Good work

2025-12-30

Gracias por guardarnos las maletas en las recepcion después del check-out y por adelantar el check-in. Este pequeno detalle y flexibilidad hizo mucho mas agaradbel nuestra estancia.

2025-12-27

Grazie per la disponibilità, cortesia, gentilezza

2025-12-25

Merci pour la rapidité d intervention

2025-12-24

감사합니다

2025-12-24

Affordable. Room was very clean. Check in and check out was very efficient.

2025-12-13

Grazie per avermi offerto una camera “comfi” al posto della camera “smart” che avevo prenotato.

2025-12-09

Abbiamo soggiornato solo una notte ci siamo trovati benissimo vicino al centro, personale gentile, camera comoda e calda, colazione ottima! Ci torneremo…

2025-12-01

Good

2025-11-28

Thanks

2025-11-27

Amazing job done to keep the place nice and running well!

2025-11-28

Livello di pulizia adeguato così cone il comfort della camera. Colazione con bu9ma scelta di prodotti

2025-11-27

Front desk and restaurant staff very accommodating.

2025-11-24

Vi ringrazio sempre l’eccellente servizio che offrite. Mi fate sentire sempre a casa ❤️

2025-11-23

Breakfast was so good and felt happy!

2025-11-23

Personale gentile e disponibile. Molto attenta la ragazza addetta alle colazioni.

2025-11-23

people at the reception have always been very friendly and helpulf

2025-11-14

The reception team, the breakfast team and the bar staff Room was also v clean

2025-11-13

很好的体验下次还来

2025-11-11

it was a wonderful experience and a very well good customer service!

2025-11-10

Daniel, Christian and all reception

2025-11-07

Thanks for new visitor information, storing luggage, and helping with transportation.

2025-11-04

Our receptionist during check-in and check-out (and was there every morning) was truly amazing. Very professional, very polite and very helpful. He created a very nice atmosphere that made us relax, feel looked after and genuinely enjoy our stay. Every interaction with every other staff member was excellent and the room and common areas were nicely designed. Kudos!

2025-11-03

Molto disponibili

2025-11-02

Matteo Z and Alessandra were extremely friendly and helpful every step of the way. Thank you.

2025-11-01

Great staff at reception. So nice and caring. Really nice.

2025-10-28

Thank you for the courtesy given for our honeymoon. We had a wonderful stay!

2025-10-27

The concierge who gave me a kind explanation (sry, I don't know his name.)

2025-10-27

Thank you to make our reservetion to the tour in Siena!

2025-10-25

Thank you to your wonderful staff!

2025-10-25

Special thanks to ambra. She is excellent manager. , she is giving best service,

2025-10-24

Everything very good, excellent location

2025-10-23

From the moment we arrived to the day we left the hotel staff were amazing. Friendly, helpful and very professional. We were made to feel very welcomed. Would definitely recommend your hotel to friends in the future. Thank you for going the extra mile.

2025-10-22

What really made this property stand out was the excellent staff - especially Ambra and Alessandra, but really everyone. Their kindness, attention to detail, and helpfulness was fantastic, more like what I would expect at a Ritz-Carlton property. We would definitely stay here again for that reason (although next time I think we would upgrade to the larger room).

2025-10-22

To Justin & the rest of the front desk staff and the young lady who took care of us in the breakfast room!!

2025-10-21

Thank very nice

2025-10-17

Obrigada pela receptividade e cuidado no quarto. Foi excelente e queremos voltar.

2025-10-15

Compliments to reception staff

2025-10-11

좋음

2025-10-10

Thanks

2025-10-10

Gracias por hablar mi idioma y por su amabilidad.

2025-10-06

Al personal de front desk al hacer el check in, súper amable. Y a las chicas con el servicio de desayuno, muy amables también.

2025-10-03

We had a wonderful quick stay. It was close to the train station, very clean and a great value.

2025-10-02

Excelente atención en recepción y desayuno

2025-09-27

Justin was so helpful during our check in experience!

2025-09-25

grazie di tutto, tutto lo staff gentile, disponibile e professionale

2025-09-23

O hotel está muito bem equipado

2025-09-23

To all the staff. Thank you so much for making our stay so Unforgettable thank you too for helping us booking our trip to visit beautiful places in Florence and Tuscany. Thank you for your hospitality.

2025-09-21

Personnel très agréable Remerciements à Daniel à l'accueil qui nous a bien renseigné merci aussi à la responsable qui nous a gentiment servi au bar en l'absence du barman

2025-09-21

it was my first trip to Firenze, but it was a great stay thanks to kind stuffs! Grazie!

2025-09-21

Gracias por su carta de bienvenida

2025-09-18

Nice staff and excellent location.

2025-09-17

Gracias por hacer nuestra estancia muy agradable, el desayuno estupendo y las instalaciones y atención son estupendas.

2025-09-13

Beim Empfang und Frühstücken war das Personal sehr freundlich und zuvorkommend. Die Kollegen beim Frühstück haben ansteckende Fröhlichkeit gehabt.

2025-09-13

thanks

2025-09-10

Daniele at the front desk was incredibly helpful and pleasant, he really did take great care of me and was pleasant and professional.

2025-09-08

Very Good experience but there’s no boiler in the room. Suggest to have one.

2025-09-05

I loved the welcome from reception ver engaging and the welcome letter. A nice touch. The room was spacious and lovely.

2025-08-31

The staff were friendly and professional and the hotel and the rooms were clean

2025-08-31

Reception staff were excellent - always willing to help and offer recommendations for restaurants or suggestions for things to do. When you found it was my wife’s birthday the staff couldn’t have been more helpful in setting up the small surprise for her in the breakfast room. I really appreciated the efforts made and the care shown. All in all a great place to stay during our time in Firenze. Thank you.

2025-08-26

Thoroughly enjoyed our stay. Excellent hospitality

2025-08-22

Very helpful and welcoming!

2025-08-17

Ringrazio a tutto il personale. In particolare a Daniele.

2025-08-15

Daniel was a great help and very sweet and professional

2025-08-15

Grazie!! Ciao Ciao ~~

2025-08-14

I would like to compliment Daniel from the front desk for his excellent service. He was very polite, professional, and helpful throughout our stay. In fact, all the other front desk and back office staff we met were also very courteous. Even a maintenance staff member we met in the elevator greeted us politely and asked about our stay, which made us feel very welcome.

2025-08-13

Good location, good service, staff are kind, helpful and hospitable. Mr. Christian at the reception is very helpful. Thank you so much for a pleasant stay in your hotel. Will surely recommend.

2025-08-08

All went well and as expected.

2025-08-06

Thanks for everything

2025-08-06

Congratularions on the staff. Not only friendly and helpful, but great with upselling opportunities. As someone that works in the travel industry, I appreciate well trained staff that know how to naturally help with revenue while helping the guest feel comfortable and looked after. So, well done everyone! It has been a pleasure staying at C Joy Hotel in Firenze.

2025-08-06

Merci aux réceptionnistes, aux personnels de ménage et les dames du petit déjeuner !

2025-08-04

thanks

2025-08-04

Thanks to reception staff very friendly and gave us a lot of useful information

2025-08-03

/

2025-08-01

Staff were willing to speak English which was so helpful. Willing to provide maps etc.

2025-07-30

Your staff served during the breakfast was wonderful. They were very kind and helpful

2025-07-29

Todo excelente

2025-07-27

Great hotel. Thank you!

2025-07-26

Todo el personal muy amable y atento

2025-07-26

El trato en general ha sido muy atento y profesional, pero destacamos especialmente al equipo que nos atendió durante los desayunos (2 chicas) y a Alessio, que nos aconsejó muy bien durante nuestra estancia. Gracias por todo.

2025-07-24

El personal es muy Amable

2025-07-24

Thank you

2025-07-23

Tutto il personale è veramente gentile e qualificato.

2025-07-21

Grazie di cuore per l'accoglienza e l'ospitalità.

2025-07-21

The lady that checked us in (blonde hair, large glasses) was very nice and welcoming.

2025-07-18

Great job with all accommodations.

2025-07-15

Thank you all the guys for my comfortable accommodation. Specially, Matteo and Amira.

2025-07-11

Thank you for the early check in, the friendly reception, the welcome drink and the pasta/little chocolates in our room. Great stay!

2025-07-11

Thanks for your welcomed and help

2025-07-09

Muchas gracias y saludos

2025-07-08

Compliments for all saft,and thank you! All was great!

2025-07-07

El personal en general se esfuerza mucho por darnos un excelente servicio!!! Los felicito.

2025-07-06

Thanks for amber

2025-07-06

We were made to feel very welcome by the reception staff and the ladies in the restaurant at breakfast time.

2025-07-05

The staff is so nice and polite.

2025-07-05

Very good

2025-07-05

Tienen un personal muy amables y eficientes.

2025-07-04

impeccabili

2025-07-02

Excellent service. Mattel and Christian were always present to help.

2025-07-01

Thank Amber and Christine for great services.

2025-07-01

Thank you for making my stay a great memory

2025-06-29

Thank you for the warm hospitality. I was a bit overwhelmed trying to navigate the traffic and return the rental car by 6 p.m. But the kindness and humor of the front desk staff really helped me relax. Thanks to you, I had a pleasant stay. Next time, I hope to stay in one of your nicer rooms!

2025-06-28

Thank you

2025-06-28

Welcoming staff at reception. Helped us get a room earlier on a very hot day in florance. Were very hospitable.

2025-06-27

Thank you so much for the comfortable and beautiful stay.

2025-06-27

Aux deux excellents (et charmants) réceptionnistes : Alessandra et Christian

2025-06-26

very good

2025-06-22

Information staffs are quite kind. Especially luggage systems are so friendly to customers. I send my regards to all staff in c joy hotel. Gracie. :)

2025-06-20

I was given a complimentary room upgrade upon check-in, which was a pleasant surprise. However, when I noticed that the air conditioning in the room wasn’t working properly, one of your staff members promptly came to assist. He went the extra mile by contacting a technician and doing his best to resolve the issue. When the problem persisted, he thoughtfully suggested a room change to ensure my comfort.The complimentary welcome drink at the hotel bar was also a nice touch to it.

2025-06-18

Thank you for making our stay in your hotel comfortable!

2025-06-17

Excelente el personal que trabaja allí.

2025-06-17

Thank you to all the staff. they were so helpful and courteous.

2025-06-14

Alessandra and Alessio were very attentive and help us to do everything we need!

2025-06-14

I recently had the pleasure of staying at this lovely hotel in Italy, and I can’t recommend it enough! The location is incredibly convenient—just a short walk from the main train station, which made traveling around the city and beyond extremely easy. The hotel itself was clean, comfortable, and welcoming. What truly made the experience exceptional, however, was the outstanding service. The staff were warm, professional, and always willing to help. I want to give a special mention to a wonderful lady at the front desk (unfortunately, I didn’t catch her name) who went above and beyond to make sure everything was perfect during my stay. Her friendly attitude and helpful suggestions really made a difference. Whether you’re in town for business or leisure, this hotel is a fantastic choice. I’ll definitely be back!

2025-06-07

very friendly and helpful staff. always smiling. the breakfast was great as well.

2025-06-07

Devo sinceramente congratularmi per la struttura (che già conoscevo...), i ragazzi dalla reception, le persone che gestiscono la colazione, tutti giovani, sorridenti e molto cortesi... il ragazzo del bar super!!! Si respirava un'atmosfera calda e familiare. E' stato un piacere vivere 24 ore con Voi!!! Bravi!!!!

2025-06-07

We had to go to the Antinori winery, but there was a problem that it was delayed because Uber was not caught. At that time, with the help of the hotel manager and the staff, I arrived safely at the winery by call taxi and went to the restaurant I reserved with the help of the hotel manager's phone. I experienced an unforgettable service and would like to visit this hotel again next time.

2025-06-06

Great team, especially the breakfast team! Many thanks!

2025-06-06

Everyone that helped us were polite and professional. Great experience.

2025-06-05

다니엘에게 멋진미소와 함께 친절을 베풀어주셔서 감사합니다

2025-06-04

The First Lady we met who greeted and house keeping were fabulous!

2025-06-02

thanks for the receptions kindly help

2025-06-02

Front desk staff were friendly and helpful. Breakfast staff were cheerful and welcoming.

2025-06-01

Cristian very nice in reception

2025-05-31

My wife left her shoes in the hotel. After contacting the hotel staff, they found them and reported them to us in time. Although we have returned to China, we have retrieved them from the hotel through a friend. Thank you very much for the hotel's help.

2025-05-31

Amazing

2025-05-30

Everyone was helpful and friendly.

2025-05-30

Excelente la atención de Doua y Giada en el desayuno y en recepción Alessandra, todos 10/10

2025-05-25

Great and attentive staff Cozy hall and nice welcome facilities

2025-05-25

Staff at the check in counter was very friendly and helpful in giving directions for the city tour.

2025-05-24

Always cheerful and helpful

2025-05-24

En general la atención entregada por el personal fue excelente y con una amabilidad muy buena, en general muy agradecido por la atención entregada.

2025-05-21

Thank you for your kindness.Thanks to the room upgrade, we had a comfortable time.

2025-05-20

Friendly wellcoming.

2025-05-16

Thank you for your cooperation. It was a comfortable and wonderful stay.

2025-05-15

Ottima accoglienza e pronti a soddisfare ogni esigenza

2025-05-14

Matteo was especially kind and helpful w my questions, luggage and directions around.

2025-05-13

Especial mención al personal de recepción y de limpieza de la habitación, a las dos chicas que tuvimos en la limpieza, les pedimos algo especial y lo hicieron sin ningún problema y con mucha amabilidad. En cuanto a recepción todos los empleados muy profesionales, atentos, simpáticos y agradables: Christian, Francesca, Mateo C. y sobre todos el mejor con diferencia Mateo Z., nos atendió maravillosamente, con muchísima simpatía, nos dio indicaciones de ubicaciones y lugares que visitar y nos resolvió todas nuestras peticiones, además de hablar español perfectamente.

2025-05-12

Excelente servicio, muy atentos. Se ven felices!!

2025-05-13

Thank you for making my stay beautiful.

2025-05-11

The Staff at reception were very welcoming when we arrived and throughout our stay. Thankyou to reception for the very warm welcome which was also informative.

2025-05-09

Very good hotel that is near the train stations.

2025-05-09

Thanks a lot for the journey in your hotel . Bedroom was nice and comfortable . Welcome of staff was really enjoyable . We will advice your hotel for somebody who wants visiting Firenze

2025-05-07

El joven de la recepción muy amable y atento gracias por la tarjeta dedicatoria que los dejaron en la habitación un lindo detalle

2025-05-06

We appreciate the complimentary drink in honor of our honeymoon and the small gift of the pasta as a going away present.

2025-05-05

Personal muy atento , la limpieza muy bien. Angelica en los desayunos nos trató de 10

2025-05-04

신혼여행으로 묵었던 호텔은 완벽했습니다. 일찍 도착하여 짐 보관을 했었어야 했는데 짐 보관부터 삼일 동안 친절한 미소로 저희를 대해주셨습니다. 우리에게 항상 웃는 얼굴로 인사해주던 matteo daniel 덕분에 피렌체에서의 3일을 잊지못할 것 같아요! 마지막으로 파스타 면을 선물로 주셔서 감사합니다.

2025-05-04

All members of staff where very professional, helpful and welcoming. They are a credit to your organisation.

2025-05-04

I didn’t get his name but one of your staff, a young, blond guy, was so nice and friendly. He knew how to make a small talk with the guests, always greeting to us everytime we went in and out. He spoke very good English and Spanish too. Thanks for the hospitality and the professionalism.

2025-05-03

I would like to thank Christian who was very helpful to us on check in and happy to share information a great host Thank you again

2025-05-03

Super nice stay at your hotel🇮🇹☀️

2025-05-01

Good service… staff are very friendly

2025-05-01

Staff Alessandra and Christian are very friendly and helpful

2025-04-29

Wonderful staff at reception. They gave 5he room earlier than the expected check-in time

2025-04-28

Amabilidad para tratar de solucionar mi situación

2025-04-27

The staff is very kind and plesent. We will recommend this hotel for others 💚

2025-04-27

Thank you to Alex for the warm welcome—he’s the one to go to if anything comes up!

2025-04-26

Het welkomskaartje is heel attent, net als het afscheids cadeautje. Altijd vriendelijk personeel. Wat leuk dat er altijd iets te drinken en een hapje klaar staat voor de gasten.

2025-04-26

Es war alles super. Der Empfang war auch um 23:00 seh höflich, freundlich und herzlich. Das Frühstücksbüffet war exzellent- eine Riesen Auswahl für alle Geschmäcker. Das Personal beim Frühstücksbüffet höchst freundlich, fleißig und sauber. Matteo C., Matteo Z. Und Danieli sehr hilfsbereit, wir haben uns sehr, sehr willkommen gefühlt. Danke für alles und bis zum nächsten Mal.

2025-04-26

Matteo was very welcoming and helpful

2025-04-25

Thank you for keeping our luggage

2025-04-22

Good work and friendlyness of the staff.

2025-04-20

I would like to thanks the front counter staff especially Danielle who managed to accommodate our request to change the room without hesitation, staff welcome us back with a bright smiles at anytime of the day and the housekeeping team who freshen up the room with spotless clean and tidy.

2025-04-19

The general reception work is effective, addressed thanks to Alessio

2025-04-18

wonderful staff ......very freindly

2025-04-15

Thanks for the amazing service :)

2025-04-15

Спасибо большое! Всё было достойно!

2025-04-15

Vielen Dank für die höfliche und freundliche Bedienung. Wir haben uns sehr wohl gefühlt.

2025-04-14

Thank you

2025-04-14

I would like to express my sincere gratitude to the two ladies who checked me in on the morning of the 11th Apr, as well as to Daniele.

2025-04-13

I had a lovely stay. Reception was very kind, accommodated my requests with a smile and made me feel very welcome. The young man at the bar - I think his name was Radin - was friendly, kind, and personable. I was in a bit of an upset state when I came in and felt much better when I left. He's great. I will be back.

2025-04-12

Congratulation

2025-04-09

Everyone at the desk and the bartender

2025-04-07

A fantastic hotel, close to train station and downtown area.

2025-04-04

The front desk staff were exceptionally friendly, helpful and responsive. Thank you for treating me so well.

2025-04-02

My compliments for the quality of the pillows and mattress. I am a person with back pains but during my stay at your hotel I forgot about it! If possible could you please let me know which model, what brand is the mattress from? Thank you!

2025-03-31

At the end of long trip, Joy Hotel helped us to relax and enjoy Firenze

2025-03-31

Sehr nette Personal. Super Frühstück.

2025-03-30

Excelent !!

2025-03-29

Thanks

2025-03-28

Khách sạn tuyệt vời, mọi thứ hoàn hảo, không tì vết. Tôi rất thích vị trí, phòng ở và bữa sáng của bạn. Cảm ơn vì đã khiến cho kỳ nghỉ chúng tôi thêm hoàn hảo !

2025-03-27

Muy amables. Nos ayudaron en la comunicación con la empresa de retorno. En todo momento serviciales y corteses

2025-03-25

즐거운 여행이 될수 있게 많은 도움과 친절 감사합니다

2025-03-24

Thank you so much for a comfortable and lovely stay. Breakfast was amazing and so convenient to have before starting our day!

2025-03-24

Thanks