La Medusa Hotel - Dimora di Charme
Lingua
La Medusa Hotel - Dimora di Charme
Lingua2026-11-05
Great service all around. A joyful last stop on our month long travels. From reception (you have a gem in ana) to the breakfast staff, could not ask for more. Thank you.
2026-11-01
The staff were amazing and the hotel and grounds were exquisite.
2026-11-01
Very helpful, courteous and friendly staff
2026-10-31
A really welcoming hotel, very well organized and superbly decorated and kept sparkling clean.
2026-10-31
All the staff were very friendly and attentive.
2026-10-31
All staff made our group very welcome, thank you.
2026-10-31
Had a really pleasant stay at The Medusa. Thanks to everyone of the Staff.
2026-10-31
We really enjoyed our stay. This is a beautiful hotel with a beautiful garden in a quiet neighbourhood. The staff were very attentive to our needs. Thank you so much.
2026-10-30
Superbe lieu et équipe très agréable
2026-10-30
Bravo pour la qualité de votre hôtel. Nous avons déjà commencé à le recommander.
2026-10-30
L'hôtel est magnifique et le personnel très professionnel !!!
2026-10-27
thank you
2026-10-26
Vielen Dank für die hervorragende Betreuung. Insbesondere die Rezeption im Haupthaus und im Spa war hervorragend!
2026-10-25
Thank you so much for everything. All are perfect from the front dest, house keeping, breakfast, dinner and shuttle. The best ever
2026-10-24
L’accueil, le cadre, l’ensemble des prestations ,la qualité et la gentillesse du personnel ont rendu notre séjour exceptionnel. Merci à tous!
2026-10-20
We'd like to thank the gentleman at the front desk who recommended the wine tasting at Sorrentino Vesuvio. It was wonderful.
2026-10-20
C
2026-10-20
The gentleman at the desk Sunday evening of our stay suggested we go to Sorrentino Vesuvio winery and arranged our reservation. He was so pleasant and helpful and the recommendation was fantastic!
2026-10-19
Complimenti all’accoglienza , al personale del ristorante
2026-10-19
siamo stati molto bene
2026-10-19
Complimenti per come svolgete il vostro lavoro da veri professionisti
2026-10-19
This was one of the most beautiful hotels that we’ve ever stayed at. The front staff was amazing and helpful, the shuttle driver was the absolute best and helped us so much, the breakfast Service was incredible and one of the best buffets we have ever had. The grounds were so amazing and absolutely stunning. We would 100% come back and stay.
2026-10-18
Truly exceptional staff. Very friendly and helpful.
2026-10-17
Very nice and stylish hotel.
2026-10-17
Excellent spa experience
2026-10-17
Een erg mooi hotel, zowel vanbinnen als buiten,met een prachtige tropische tuin.Rustig gelegen.De ligging is erg goed om de amalfikust en Pompeii te bezoeken.
2026-10-17
Thanks for the nice week .
2026-10-17
Beautiful hotel with friendly service, keep up the trend.
2026-10-17
Beautiful hotel and very nice garden. Good staff.
2026-10-16
🙂🙂🙂👏👏👏
2026-10-16
Professionalità impeccabile, cura per i piccoli dettagli. Ringrazio la direzione e tutto lo staff per la cortesia e le continue attenzioni che hanno avuto nei nostri confronti.
2026-10-16
Ringrazio tutto il personale per la professionalità , gentilezza che hanno tenuto ogni volta che ci siamo recati presso la struttura . Una menzione speciale va al Dott. Giuliano
2026-10-16
Bravissimi ed eccezziononali
2026-10-15
Compliments to all of you! Just gave 5 star reviews! We really enjoyed our stay and your help Sarah & Sheryl Condit
2026-10-12
Beautiful hotel with wonderful staff
2026-10-10
Excelente instalaciones y atención
2026-10-09
Thank you everyone, your entire team was fantastic!!
2026-10-09
My wife and I stay at LaMedusa was absolutely amazing! We have no complaints whatsoever! Everything was extraordinary! Love everything about our stay!
2026-10-09
Siamo stati meravigliosamente bene, tutto perfetto! Un ringraziamento particolare alla Signora Sara per la meravigliosa accoglienza e il tour conoscitivo dell hotel. Un complimento a tutto lo staff per cordialità e professionalità. Sara, Milena, Luigi, la ragazza in sala deliziosa e la Signora del nostro ultimo giorno, conosciuta a colazione! Teneteveli stretti questi collaboratori!!
2026-10-09
Thank you for always helping me and my husband when needed and for always being so friendly and accommodating.
2026-10-08
Everything was wonderful. Thank you for an amazing stay.
2026-10-07
My wife and I loved to stay at the La Medusa. Everything was great and the staff amazing. We loved and will spread how good La Medusa is.
2026-10-07
spettacolari.
2026-10-07
avondmaal te sober. mieren in de badkamer
2026-10-07
Our luggage was lost ans staff did everything possible to get it back prior to departure. Breakfast and dinner staff was friendly and professional and most particularly bar staff in the rear garden.
2026-10-07
Excellent hotel, friendly and professional staff
2026-10-07
Thank you for a wonderful stay at La Medusa for our 25th wedding anniversary. My husband and I absolutely loved the hotel and surroundings and it was a perfect spot for exploring Pompeii and visiting the Amalfi Coast. The staff were all so kind and professional and our food was exquisite. We will definitely be back!
2026-10-07
Yes! Sara, Anna, Fabio and Elminio - your warm welcome, helpfulness and fun really make such a difference to guests. The building would be so much less with out you all. Irene, Georgia and Adele at the spa were also very kind to us and made the whole experience even more wonderful. I didn’t catch the waiters, waitress and barman’s names but they added a lot to the excellent restaurant and bar experience. As ever it is the people that turn a good hotel into a great experience that you remember for a lifetime. Thank you everyone. Xx
2026-10-06
Félicitations au personnel très aimable et compétant
2026-10-06
We very much enjoyed our stay and thank you to your wonderful staff!
2026-10-06
First, the front desk manager and front desk staff went above and beyond to make our stay special. They were friendly, helpful and extremely professional. The entire staff from room service to house cleaning treated us impeccably. Stefan at the pool was fun and engaging and his service was top-notch.
2026-10-05
Qualità ottima del cibo Personale eccezionale E una pulizia della stanza spettacolare.
2026-10-05
Alles tot on de puntjes verzorgt
2026-10-04
Very kind to us
2026-10-03
Genaro and his staff were outstanding and operated at a very high level of professionalism and service excellence. We will come back because of Genaro.
2026-10-03
Everybody looked after us extremely well, without exception.
2026-10-02
This has been the best hotel experience in some time now! The staff was friendly and very helpful at all time! The garden was so beautiful you could spend a few hours just relaxing in it. The rooms were spotless with everyday change of sheets and towels which I have not seen in a European hotel in years! Please keep up the amazing quality!
2026-10-02
We had a perfect holiday in your hotel. The food, breakfast buffet, lunches & dinner in the restaurant, extra treats at the bar, all is outstanding, top notch. The reception staff is very professional, kindly & looks for solutions without asking. The staff (breakfast & restaurant & bar) is superb. High standards of serving. The drivers of the shuttle are so friendly and helpful. The housekeeping is dedicated to the job. I repeat we had a wonderful time in your hotel.
2026-10-02
The hotel and staff exceeded our expectations. The time we spent with you was amazing. The atmosphere and decoration were very beautiful. The garden was exceptional. We were very impressed by the room condition - it was very clean and tidy and that continued throughout our stay. The restaurant was amazing - the staff were very professional, polite and friendly and the food was exceptional. Special thanks to Gennaro - he was very helpful and professional.
2026-10-01
Everything was amazing. 10/10
2026-10-01
This is going to be a long review, but I truly feel that La Medusa Hotel deserves every word\. We had the most incredible experience here, and I honestly don’t even know where to begin\! The hotel itself was so charming and beautiful\. The garden and pool were absolutely immaculate, our room was spacious and comfortable, and the view from our balcony was breathtaking\. There was also a restaurant and bar on\-site that we went to at least once every day we were there\. It was quiet and peaceful, and it was the perfect place to relax after our full days of exploring Castellammare and the surrounding cities\. The staff were absolutely wonderful and beyond helpful\. They helped us arrange a private driver to and from the airport, which made traveling so much easier, and they were always happy to assist with other transportation needs, whether that was arranging a taxi or giving us information about ferries and trains\. The hotel also has a shuttle that takes you to and from the city center, which made it really easy to hop on the train and visit places like Sorrento and Pompeii\. Everyone was so accommodating and friendly\. I truly felt comfortable and at home during our entire stay\. The only thing I would consider when choosing this hotel is that getting to the Amalfi Coast itself isn’t always the easiest, and taxis and private drivers can get expensive\. That being said, we found that there were so many other ways to explore the area\. We booked a boat day and were able to see the entire Amalfi Coast, which was incredible\. We also easily took the train to Sorrento for a day, and another day we took the train to Sorrento and then the ferry to Capri\. As Americans who had never visited Europe before, all of that sounded intimidating at first, but it ended up being incredibly easy and honestly became one of our favorite days of the entire trip\. The hotel staff were always there to answer questions and even helped us book things we wanted to do while we were there\. They truly went above and beyond to make our stay special\. I couldn’t recommend this place enough\. My husband and I eloped in Positano, but we spent some time around the hotel taking photos as well\. We even said our vows right there in the front garden\. La Medusa will forever hold such a special place in our hearts, and I will never forget the time we spent here\. Thank you so much to everyone at La Medusa for making our stay so special\. We absolutely cannot wait to come back and visit again\! ❤️
2026-09-29
Thank you for an unbelievable experience. Everything was top notch.
2026-09-29
Everybody was so nice and gorgeous
2026-09-27
Dear La Medusa Team, I just wanted to take a moment to say a huge thank you to everyone at La Medusa for making our stay so incredibly special. We stayed with you following our engagement, and from the moment we arrived, everything was absolutely perfect. We were so touched by the upgrade to the suite, it was such a wonderful surprise and made an already special occasion even more memorable. What really stood out to us, though, was the staff. Every single person we encountered was so warm, attentive and thoughtful. Nothing ever felt like too much trouble, and the level of care and attention throughout our stay was truly exceptional. You all made us feel so welcomed and looked after. The hotel itself is beautiful, but it was the little details and the people that made our stay so special. We honestly couldn’t have wished for a better place to celebrate such an important moment in our lives. We absolutely loved our time at La Medusa and will definitely be back. We are already looking forward to returning! Thank you again to the whole team for making our stay so unforgettable. Warmest wishes, Harriet & Scott
2026-09-27
Dank aan heel het team
2026-09-27
Very friedly an professional.
2026-09-27
Zeer vriendelijk personeel
2026-09-27
A brilliant stay. Reception staff were fantastic in helping organise trips.
2026-09-27
Thank you to the whole team for making our stay exceptional. Reception team were fantastic and sorted our excursions promptly, and ensured they were high quality. Dining and Bar staff were professional, friendly and attentive to our needs throughout the stay. Highly recommend La Medusa and we will return.
2026-09-26
The entire staff deserves mention for the outstanding quality of professionalism and service. Special mention to Fabio , Pier Paolo and Genaro for their impeccable service. The resort is a paradise. Highly recommend this hotel to anyone. Yes it’s a bit outside the main attractions but it’s a paradise well worth it. Thank you to the entire staff as well.
2026-09-26
A fantastic experience!
2026-09-26
Bravo, accueil en 3D remarquable, l'ambiance, les lieux, le service. nous avons passé un excellent séjour et reviendrons avec plaisir. Seul point d'amélioration de mon point de vue, le parfum, une signature odorante complète parfaitement le sentiment de confort. Bonne journée.
2026-09-26
The entire staff was amazing
2026-09-25
Una sola parola : eccellenza assoluta
2026-09-25
We stayed at the property for 8 days and every minute was wonderful! The staff was so friendly and accommodating. The property was clean, well maintained and the rooms were wonderful. After a snafu with one of our hotels, your staff was able to get us an additional 3 nights and upgraded us for our final days of our honeymoon. All the food was fresh and delicious, the seafood risotto is one I will be dreaming about!! Overall we had an amazing stay and will most definitely be back. I would recommend anyone and everyone to stay here.
2026-09-24
All staff were friendly and helpful and reception staff spoke very good English.
2026-09-24
Restaurant manager and his staff were excellent, great local knowledge
2026-09-23
The Food & Beverage manger , staff& receptionist.
2026-09-23
Votre Maître d’hôtel a été extraordinaire!
2026-09-23
Great stay everyone at the hotel were great
2026-09-22
The true stars of your hotel are the staff. From the housekeeping and grounds teams to the receptionists, pool attendant, restaurant staff, and maître d’, everyone was professional, polite, and genuinely helpful. They always checked in on me when they saw me coming and going. The housekeeping team especially made sure my room was clean and asked if I needed anything. The care and attention you give your guests are exceptional. Thank you for making my stay so special!
2026-09-22
We had a lovely stay. The grounds are charming and everyone is so attentive. We would love to visit again.
2026-09-22
The front desk staff was so helpful and kind! It was our first visit to the area and they gave us great info!
2026-09-21
It was a wonderful stay! Thank you
2026-09-21
Thank you to all the people involved in our visit, from front desk through breakfast staff and driver. We want to thank and recognize the special service and great hospitality from everyone, we were on our honeymoon and it was very special because of you, your recommendations and support to achieve out itineraries.
2026-09-20
Our three night stay was very memorable and we are so glad to have found La Medusa. Everything was excellent. We will be back for sure. We found La Medusa on the Hilton app, given the current partnership they have with SLH. For our next visit, I will contact you directly. Thank you again for everything.
2026-09-20
2nd visit for us. Exceptional special place for us. So relaxing , beautiful gardens & surroundings. Pool the best. Breakfast absolutely delicious including a little glass of Procecco to ease you into the day. The view from the terrace at breakfast the best ever! And we’ve had breakfast in many lovely places! Dinner off the scale delicious including again a magnificent gorgeous setting. Thank you all so much. We will return soon for our 3rd visit.
2026-09-20
The dinner service team was exceptional. We thoroughly enjoyed every meal with them. Compliments to the wait staff and kitchen team. We would come back again just because they treated us so well. Bravo! Additionally, the taxi driver Antonio who the hotel connected us with was exceptionally kind and safe. He picked us up in a timely manner and we really enjoyed his personality.
2026-09-20
Everyone was lovely and friendly. The pool guy was great
2026-09-20
Most of all, I would like to complement on the professionalism and kindness of the staff. You have great team that makes guest feels very welcome. I spent 5 days at your hotel and always recived help, answers, suggestions in a very polite and timely maner. Also the place itself, the building and the garden, BEUTIFUL.
2026-09-20
Thank you to the wonderful reception team who helped us by letting us use a power adapter for our phone. They went above and beyond to make sure we had everything we needed.
2026-09-18
The grounds could not have been more well taken care off. One of the most beautiful hotels I have stayed at in years. The young gentlemen who worked the bar at night was very good also.
2026-09-18
A massive thank you to reception staff and Louisa waitress who went above and beyond to get anything we needed.
2026-09-18
All the staff were very professional
2026-09-17
Congrats on the whole staff of the hotel. We were very well treated during our stay
2026-09-17
All the staff in the restaurant were of exceptional professionalism, especially the Maitre D’ and the lady who was our sommelier on our last night who recommended such a superb wine, to accompany such excellent food. Antonio in the restaurant was very attentive and Carlos behind the outside bar suggested a new twist on a Margarita which went down very well. All in all this is an excellent hotel with great service and welcoming staff. You should all be very proud!
2026-09-17
Dream place outstanding
2026-09-17
Thank you for making our stay so memorable
2026-09-16
everything is well arranged; congratulations
2026-09-15
Everything about the stay was perfection. Gennero was wonderful!!
2026-09-14
félicitations pour l'accueil et le personnel toujours serviable et aimable
2026-09-14
We celebrated our wedding anniversary at La Medusa Hotel, and it was truly unforgettable. We had a wonderful dinner, and the staff surrounded us with so much care and attention throughout the evening. Everything felt very special, warm and personal, and we are incredibly grateful to the whole team for making such an important occasion so memorable for us.
2026-09-14
front staff and bar staff were excellent.
2026-09-12
We had a lovely day, swim and lunch at the hotel.
2026-09-12
Thank you also for accepting our reservation request at short notice and providing a delicious lunch and also for arranging a taxi to the airport. It was all much appreciated.
2026-09-12
Excellent hotel and staff. A great experience for our family. And thanks to the owner for her friendly hospitality.
2026-09-12
Merci d’avoir rendu notre séjour encore plus agréable.
2026-09-12
It was my pleasure to meet & talk to Mrs.Eugenia DeLutiis . Thank you for the gift. Noreen Ruane-Hraha
2026-09-12
Absolutely fabulous stay! Thank you all!
2026-09-12
Mits enkele verbeteracties (zie boven) is jullie hotel TOP
2026-09-12
One of the best run hotels I have been to in over forty years traveling!
2026-09-11
We have to give special thanks and praise to Fabio at the front desk for the wonderful service we received. Whether we needed a restaurant recommendation, had a question about a tour in the area, made a special request, or simply needed help with something, Fabio was always there with a smile and a willingness to help. His personal touch in everything we asked for truly made us feel special. And the truth is, we’re not actually special guests, just regular guests at an excellent hotel. Fabio simply made us feel that way. He is a true asset !
2026-09-11
We have really enjoyed our stay at the hotel and will come back and recommend the hotel to others. Very nice rooms, pool and park. Good kitchen! Very friendly and competent staff all around at the reception, the restaurant, the pool area and the wellness! The breakfast could have been a bit more upscale with fresh orange juice and life egg/ pancake baking, which has become pretty mainstream at hotels of this quality. Warm regards, Philip
2026-09-10
Merci pour l’accueil et le professionnalisme de toute l’équipe. Également, l’extrême gentillesse de nous avoir permis de conserver la même chambre Je recommanderai l’hôtel
2026-09-10
Bienveillance du surveillant de baignade, accueil agréable
2026-09-10
An absolutely fantastic experience! All Staff were amazing,but in particular Carlo, Stefano and Alejandro. Such a relaxing experience. Thank you
2026-09-10
Genaro had outstanding customer service
2026-09-09
Thank you for making our stay at La Medusa so wonderful. We truly enjoyed the beautiful hotel, the warm hospitality, and the kindness of everyone here. With our warmest thanks, Mati & Reza
2026-09-08
Thank you for being so friendly and accommodating!!
2026-09-07
Super le petit déjeuner à emporter pour le départ. Très peux d'hôtels proposent ce service.
2026-09-06
The man we had to welcome us was very polite and knowledgeable. Great English. When we returned with a driver from Pompeii who wasn’t our original driver he helped us sort out the fare!!
2026-09-06
Nous vous remercions très chaleureusement pour ce séjour que vous avez rendu très agréable. Le personnel est au top. Un grand merci !
2026-09-06
Bravo pour vos sourires et votre bienveillance
2026-09-06
Très bon séjour de grande qualité
2026-09-06
Super breakfast and breakfast location on the forth floor.
2026-09-05
The gluten free options for my wife were excellent. The shuttle to Castellammare and recommendations from staff, including Villa San Marcos, were wonderful. The drinks were perfect.
2026-09-04
When returning to La Medusa we are always met with a heartfelt warm welcome, and everyone made this trip our 1st anniversary so special following our wedding at La Medusa last year. We feel like family every time we return and you are all so very special to us. ❤️
2026-09-04
All staff were friendly and polite. All the problems sorted out quickly
2026-09-01
Nuestra estancia ha sido espectacular. La atención recibida por parte de absolutamente todo el equipo del hotel en sus diferentes cometidos ha sido de 10, desde el servicio de limpieza de habitaciones, pasando por restauración y llegando al equipo de recepción. La sonrisa y la amabilidad de todo el personal ha sido de llamar la atención. No duden que intentaremos volver y, desde luego, recomendaremos el hotel a nuestros conocidos. Enhorabuena por el trabajo bien hecho y muchas gracias de parte de la familia Fernández de Valderrama Pérez
2026-09-01
Excellent service and fantastic armosphere
2026-08-31
Abbiamo scelto La Medusa per il giorno più importante della nostra vita, il 29 agosto, e non avremmo potuto fare scelta migliore. Fin dal primo momento ci hanno accompagnato e seguito con grande professionalità, disponibilità e attenzione, ascoltando ogni nostra esigenza e aiutandoci a realizzare esattamente il matrimonio che avevamo immaginato. Il giorno del matrimonio è stato semplicemente perfetto. Tutto è stato curato nei minimi dettagli: dall’organizzazione al servizio, dalla qualità del cibo all’atmosfera, fino alla disponibilità e alla gentilezza di tutto lo staff. Ogni persona ha contribuito a rendere quella giornata ancora più speciale e indimenticabile. Un ringraziamento speciale va a tutto il team de La Medusa per averci seguito con tanta cura durante tutto il nostro percorso e per averci fatto vivere un matrimonio senza pensieri, permettendoci di goderci ogni singolo momento. Professionalità, eleganza, attenzione e soprattutto tanta umanità. È stato tutto semplicemente perfetto. Grazie di cuore a La Medusa e a tutto il suo fantastico staff per aver reso il nostro 29 agosto un giorno che porteremo per sempre nel cuore. ❤️ Con affetto, Claudia e Giovanni
2026-08-31
Le maître d’hôtel Genaro est très aimable et soucieux de la satisfaction des clients Toute l’équipe est très accueillante
2026-08-30
Beautifull hotel Nice people Veert good service👍👍👍
2026-08-29
Very courteous and helpful staff. The shuttle service was excellent.
2026-08-29
Thank you so much for the perfect hospitality!
2026-08-29
We would like to say thank you for all the staff and mostly for the reception that made great effort for helping us celebrate a happy birthday! Mostly we would like to say that the staff of the spa (Patricia and Gorgia) were extremely professional and expert at their jobs!
2026-08-29
Many thanks for the incredible stay - the place is very classy and beautiful as well as the kindness of the staff and personnel. We enjoyed our stay very much ! Grazie Mille
2026-08-28
We had an excellent stay because the staff were all lovely!
2026-08-28
Il personale è molto preparato e socievole mette a proprio agio tutti ii clienti
2026-08-28
Ho apprezzato particolarmente l’impeccabile pulizia degli ambienti, l’eleganza e la cura degli arredi, nonché lo splendido parco, mantenuto con grande attenzione. Un ringraziamento speciale va a tutto il personale, sempre gentile, professionale e disponibile. La dedizione e l’attenzione riservate agli ospiti rendono il soggiorno davvero piacevole e indimenticabile. Complimenti a tutti per l’eccellente lavoro e per la splendida ospitalità
2026-08-27
Siete il Top 🔝❤️
2026-08-27
The staff were unbelievable. They are doing such a great job there. Best service I have ever had at a hotel.
2026-08-27
Nous avons passé un excellent séjour en famille pour les 80 ans de notre père fin août. Votre hôtel est magnifique et l’équipe très avenante et professionnelle. Merci à toutes et tous.
2026-08-27
Please thank Every single member of staff. Huge congratulations deserved. Every staff member we encountered were so warm, friendly, personable and welcoming. The reception team, housekeeping, Food & Beverages Manager and his team, the lifeguards at the pool and the driver. Such attentive staff, motivated, happy to help. Our stay was exceptional, the beautiful setting of the restaurant, breakfast on the top floor on the balcony with those views of Mt. Vesuvius was just incredible WOW. I would recommend to family and friends. A beautiful authentic Italian boutique hotel nestled in beautiful grounds. I would definitely visit again, thank you for making our stay so enjoyable.
2026-08-27
Lots of gratitude to the service and the hospitality of the staff.
2026-08-27
All staff members and employees great.
2026-08-25
Thank you for a lovely stay. All staff made us feel extremely relaxed and comfortable. The hotel building and it's grounds are stunning. We would love to visit again in the future.
2026-08-23
Many thanks for the hospitality during our stay. We had a wonderful holiday! Family Pauwels
2026-08-23
Thank you for a lovely stay. Gennaro and his team were impeccable and made our stay very special. The sommelier was especially brilliant. I am sorry I don’t know her name . Thanks
2026-08-23
All staff members went above and beyond to make my wife and I welcome at the facility and ensure our stay was most enjoyable, thank you all for your kindness and hospitality
2026-08-22
Staff was always helpful and respectful. They were always nice and had great personalities. Top ter service for sure.
2026-08-22
We loved our time a La Medusa. Everything was beautiful and well maintained. Our stay was the hi light of our Italian holiday. The magical view and breakfast were our favorite features!
2026-08-21
remerciements à tous
2026-08-20
We have send already a bigger email
2026-08-19
We booked last minute as had some travel disruptions in Italy and to be honest was probably one of the best experiences of our whole trip. The hotel and grounds are beautiful and the food and staff are amazing. My daughter and I are celiac and the staff and food choices were plentiful. Everyone knew and accommodations and options were provided for all meals and breakfast alternatives were brought without having to even ask eg: pastries/bread in am and plenty to choose from on menu. The restaurant manager especially was really friendly, knowledgeable and great but everyone was awesome. Big thank you to all the hotel staff for a really great stay for the family. Lovely hotel and grounds. Robert & Diandra
2026-08-19
Struttura eccellente, personale professionale e cortese. Tutto meraviglioso, grazie!
2026-08-18
Nous vous remercions pour l'accueil que nous avons reçu, la qualité de l'hébergement et des services, la compétence et l'empathie de votre équipe, la beauté de l'hôtel et du parc. Un séjour très agréable.
2026-08-18
The staff were fantastic all around. Gennaro made my family feel like royalty. He and Antonio were super pleasant and took great care of us at every meal. Thank you for the great experience.
2026-08-17
Our stay at the Medusa Hotel - Dimora di Charme at Castellammare di Stabia was a delight. The location is perfect for discovering all the beauties of the Region. The hotel is very charming and very comfortable. The restaurant serves delicious Italian local food. And finally and most importantly the staff has been most kind and very attentionate during all our stay, with a special mention to Genero for his great professionalism and precious advice. We highly recommend this charming Hotel.
2026-08-17
We'd like to specifically mention Gennaro for his friendliness and ability to make people feel at home. The small chats during breakfast- and dinner-time were very nice, and often came with some good recommendations.
2026-08-17
Desidero rivolgere un sincero ringraziamento alla Direzione e a tutto lo staff per la professionalità, la cortesia e l'attenzione dimostrate durante il mio soggiorno. È evidente l'impegno e la passione con cui viene gestita questa splendida struttura.Complimenti per l'eccellente lavoro svolto nel mantenere ambienti così curati, puliti e accoglienti, nonché per la qualità dei servizi offerti. Esperienze come questa lasciano un ricordo davvero piacevole e fanno venir voglia di tornare.Grazie ancora per l'ospitalità ricevuta. Vi auguro di continuare a ottenere il successo che meritate. A presto! successo che meritate. A presto
2026-08-17
Vielen Dank für den konstruktiven Umgang mit meiner Reklamation bzgl. der offenen Zimmertür. Für mich ist das Thema damit erledigt.
2026-08-17
Tutto lo staff eccellente
2026-08-16
Bonjour, Nous avons passé un excellent séjour et nous vous en remercions. Merci à l’ensemble de l’équipe,que nous avons souvent sollicité,de nous avoir toujours accompagnés. Et un remerciement tout particulier à Gennaro,qui chaque soir au moment du dîner,a été parfait. Nous reviendrons avec grand plaisir. Famille Noubel
2026-08-16
Un posto sempre eccezionale! Bravi e complimenti a tutto lo staff, sempre sorridenti e tutti simpatici!
2026-08-15
The stay was wonderful. Last time I stayed was 16 years ago. The standards and service have not changed. The staff and facilities are excellent. I would recommend this hotel to anyone… well done to everyone for maintaining high standards
2026-08-15
We had an absolutely fantastic time. I’d like to give a huge thank you to the management and entire team for making our stay a memorable experience yet again.
2026-08-14
A Heartfelt Thank You to the Staff of La Medusa Hotel Dear La Medusa Hotel Management, We stayed at La Medusa Hotel from August 11th through August 13th, and we would like to take a moment to sincerely acknowledge several members of your wonderful staff for their professionalism, kindness, respectfulness, and, most importantly, their honesty. From the moment we arrived, Fabio greeted us with genuine enthusiasm and a willingness to help that immediately made us feel welcome. Angela and Erminia were warm, gracious, and inviting, making our stay feel comfortable from the very beginning. Stefano, at the pool, was incredibly accommodating and helped create an atmosphere where we could truly relax and feel at home. Anna provided exceptional service to our room. It was exactly what a true vacation should feel like. The hotel itself was beautifully maintained. The meticulously trimmed gardens, immaculate grounds, stunning statues, and serene pool created an exceptionally peaceful and welcoming environment. Every detail reflected the care and pride that goes into making La Medusa such a special place. After leaving the hotel for Sorrento, we realized that we had accidentally left two items behind. We immediately called the hotel, and with the help of Anna ( housekeeping) our belongings were located. Among the items was several hundred dollars in cash—and every single dollar was still there. In addition to Anna; Angela, Erminia, and Fabio, they all played a part in helping locate, secure, and return our belongings. Their honesty, care, and willingness to assist us were deeply appreciated. Their actions went far beyond simply providing excellent service; they demonstrated genuine character and integrity. We would be grateful if Fabio, Angela, Erminia, Stefano, and Anna could all be personally acknowledged for the wonderful experience they provided us. Their kindness and professionalism made our stay absolutely wonderful, and their honesty left an especially lasting impression. Please extend our heartfelt thank you to all five of them. We will remember our stay at La Medusa with great fondness and appreciation. Warmest regards, The Rizzieri Family
2026-08-13
Un merveilleux séjour. Un personnel souriant et aux petits soins
2026-08-13
Gentili, premurosi ed estremamente professionali. Non vedo l’ora di tornare di nuovo. Grazie.
2026-08-12
Beautyfull Hotel with excellent Service !!!
2026-08-12
Would like to thank all the staff for the kind hospitality during our stay
2026-08-12
great stay Thanks
2026-08-11
Super hospitality! Great team, receptie really good and helping and also the catering and servers are really really great!! DEEP BOW! And great attitude hotel, love it all, also re4ally great garden!
2026-08-11
All of the staff, from the front desk to the pool, to the catering and cleaning staff were all friendly and polite and very professional. Nothing was too much trouble for them, and they made our stay wonderful.
2026-08-11
Friendly and professional Staff.
2026-08-10
Staff gentilissimo, cortese e molto disponibile
2026-08-10
The staff were very polite and helpful at all times. Very responsive to our requests and questions with patience.
2026-08-10
IT WAS A GREAT STAY YOUR SERVING STAAF ? THE CHEF IN THE KITCHEN THE GARD AT THE POOL THE SERVERS AT THE BAR , EVERYBODY EVERY DAY SO NICE HELPFULL AND FRIENDLY SUCH A GOOD SERVICE AND SUCH A GOOD FOOD IT WAS MY SECOND VISIT I WILL COME BACK !!!!!
2026-08-10
La proorieta e’ molto ben mantenuta e gestita, complimenti.
2026-08-09
Beautiful gardens Great ambiance Great place for our family reunion all three generations enjoyed it thoroughly Staff was very courteous I will highly recommend to anyone
2026-08-09
Tolles Hotel und Team, wir haben uns sehr wohl gefühlt!!
2026-08-09
The hotel is an oasis in a very busy area it is calm and beautiful, but what makes it extra special is the staff. All the staff (cleaners, ground workers, receptionists, restaurant, bar) are friendly and professional they are what make people’s experience so positive.
2026-08-09
Everyone was so nice and professional.
2026-08-08
Amazing property
2026-08-08
Davvero gentilissimi, la camera che ci avete assegnato grazie al graditissimo upgrade era davvero splendida, abbiamo anche particolarmente apprezzatobla cucina del nuovo chef a cena. Molto brava anche l'operatrice che mi ha fatto il massaggio. Siamo stati molto bene anche quest'anno e sicuramente torneremo da voi.
2026-08-08
Nous avons vraiment apprécié notre passage dans votre établissement. Tout était parfait. Nous reviendrons
2026-08-07
We had a wonderful stay. Staff were charming and helpful. Special mention to the Restaurant and bar staff. Also complements to the cleaning team. Discrete and efficient.
2026-08-05
All staff were excellent and courteous.
2026-08-03
Vielen Dank an Gennaro und das gesamte Team
2026-08-03
All of the staff were amazing. Gennaro especially made our stay extra special. He had great suggestions for outings and foods at dinner.
2026-08-02
Merci pour ce merveilleux séjour et la gentillesse de votre personnel !
2026-07-31
Amazing stay, thank you so much for a beautiful holiday.
2026-07-31
Best stay ever.
2026-07-31
Dank voor de goede service, vriendelijkheid en geweldige massages. Het was een fantastische ervaring.
2026-07-30
Thank you so much for a wonderful stay in the most beautiful and amazing Medusa!
2026-07-30
Thank you for having us, we had a great stay! Great service, food and the hotel was amazing. Fredrik, Emma, Celine & Adele
2026-07-29
Would like to thank the hotel management and all the staff. They were so helpful and went above and beyond to make our stay at the hotel enjoyable. The service was excellent and the hotel was beautiful highly recommend
2026-07-28
Merci beaucoup pour votre accueil, votre disponibilité et votre gentillesse
2026-07-28
Ein großes Lob an das gesamte Personal. Freundlich und Hilfsbereit.
2026-07-28
We had the most amazing stay, all the staff without exception were amazing and welcoming and we would love to come back again.
2026-07-28
Thank you for all your help booking transport!
2026-07-28
The shuttle driver. Really nice
2026-07-28
We very much enjoyed our stay at your hotel. The staff were helpful & friendly. Hotel was charming. Restaurant served delicious food. Breakfast had lots of choice with plenty of fresh produce. The pool area was clean and the pool attendant very helpful and friendly. We would love to come back again.
2026-07-27
My complements to the whole staff and especialy to the maitre the hotel. Everybody was extra friendly!
2026-07-27
J’étais triste de quitter ce lieu de paradis ! Paradis car : - demeure, parc, aménagements magnifiques et chics tout en étant discrets - personnel extraordinaire : éducation, professionnalisme tout en étant très agréable, gentil et non prétentieux, contrairement à parfois certains établissement luxueux. - restauration de très bonne facture avec pour certains plats une belle mise en scène (ex. Lobster salad), petite mention « top » au pâtissier qui fait tout lui même , dont les glaces (nocciola incroyable !) . Merci au chef de rang (Gennaro, si je me souviens bien) pour ses petits digestifs « «découverte « très appréciés pour sa gentillesse et l’ouverture de nos connaissances - très bon service de chambre avec changement des serviettes de toilettes et intervention deux fois par jour , très agréable et qui fait la différence avec d’autres établissements de même classe. Donc : félicitations et merci , comme déjà dit en partant, à toute l’équipe de La Medusa ! Nous avons tous passé un excellent et inoubliable séjour 😊
2026-07-27
Nous voulons remercier l ensemble du personnel, que ce soit le personnel de l’accueil, de la piscine, de la navette, le personnel d’entretien tous étaient souriants, serviables et efficaces. Nous tenons à remercier plus précisément le personnel de la restauration le maître d’hôtel et son équipe. Ils nous ont accueilli comme des princes et des princesses. Merci encore à eux des petites attentions et des découvertes gastronomiques. Bonne continuation et au plaisir de vous revoir.
2026-07-26
Once again a fantastic stay in your hotel. 10 out of 10. Compliments to Gennaro for excellent service - and also to the rest of the staff
2026-07-26
Il personale è sempre gentile e professionale!
2026-07-25
We extended our initial Booking of 4 night with 2 more. We had a great stay and want to thank the staff for their kindness and professionalism.
2026-07-22
Merci paulo et toute votre équipe de réception et de restauration
2026-07-21
Fantastic Team. Always helpful Always courteous Always a smile Always willing to listen
2026-07-20
The team at La Medusa were fantastic, from the moment we arrived they went to a huge effort to accommodate me and my family. They helped book a guide for Pompeii who was great and at each meal were accommodating of our children’s dietary requirements. All in all it was a great place to stay.
2026-07-20
This one of the best hotels we have ever been to. Everything is well designed and well maintained. Notably, the team in the breakfast was extremely nice and efficient. Thank you
2026-07-20
La estancia fue perfecta. El personal y las instalaciones maravillosas!
2026-07-20
We have a wonderful stay and the front desk was very helpful with any needs we had, especially when we got lost and had trouble getting to the right location for our pickup with the shuttle. It was 5 star service and I would highly recommend this hotel to any friends or family. I will be back!
2026-07-19
The whole staff was so nice... also the life garde at the simmingpools. The garden was a fairytale.
2026-07-19
merci pour ce court séjour dans votre ravissant hotel, et une mention pou l'accueil particulièrement aimable de tout le personnel
2026-07-16
Molte grazie per la gentilezza, ospitalità e professionalità di Gennaro, Antonio Pio e Angela che ci hanno super coccolato a colazione e a Stefano che di nuovo quest’anno ci ha reso piacevole il tempo trascorso in piscina ed aiutato ad organizzare le nostre giornate grazie ai suoi tanti consigli su cosa visitare nell’area. Speriamo di rivedervi il prossimo anno o addirittura prima.
2026-07-14
Staff and service was exceptional. We do have some dietary exceptions and noticed the buffet had many gluten free options that we liked and were able to find vegetarian options on the dinner menu at the restaurant.
2026-07-14
Anna and the front staff. The guest staff in the dinning room and snack bar.
2026-07-14
Anna was amazing as well as all your staff
2026-07-13
This is our 2nd visit to la medusa hotel as we loved it the first time, it was just as beautiful the 2nd time. Congrats to staff and management for making our stay so special. Hope to be back again one day.
2026-07-13
Thank you for making put stay so fantastic and memorable. Your hotel is beautiful and I couldn’t have asked for anything else.
2026-07-13
Thank you for taking care of us we had a lovely time
2026-07-13
Nonostante mio marito non stesse molto bene ho ricevuto tutti i conforto del caso.
2026-07-10
My partner William and I were so thrilled with our stay. Everyone was so kind and helpful, especially the staff at the front desk. We felt taken care of and supported during our entire time at the hotel. I want to say a special "thank you" to the front desk staff member who gave us recommendations for dinner and for welcoming us to the hotel when we arrived. Her recommendations were incredible and very much appreciated. Our stay was unforgettable and wonderful, and I hope we can come back again.
2026-07-10
Vorremmo ringraziare tutto il personale per la qualità della sua accoglienza e la sua estrema gentilezza. Abbiamo trascorso grazie a voi un soggiorno meraviglioso
2026-07-09
Excellent and good natured staff, extremely polite and helpful in every way. The breakfast was lovely and the staff always made it special seating us with a beautiful view outside which was very special. Thank you so much Noelle and Stuart 3rd July, room 109 xx
2026-07-08
Staff was excellent and very helpful throughout our stay.
2026-07-08
Our expectations were completely surpassed during our stay. We loved everything about the service we received and appreciated everyone! Each staff member was thoughtful, kind and helpful! Thank you all so much!!
2026-07-07
Grazie al personale della Spa , gentilissime e professionali.
2026-07-07
Semplicemente grazie
2026-07-07
Our entire family would like to deeply thank ALL La Medusa team members for their professionalism, availability, and kindness. It was a real pleasure to have a stay in this hotel and its peaceful garden.
2026-07-07
Overall, property is fantastic. Front desk team, dining and bar service teams we perfect! The grounds were exceptionally maintained, overall.
2026-07-05
Everything was perfect Grazie!
2026-07-05
A lovely hotel, that is kept very well, and all the staff were very kind and welcoming.
2026-07-04
cordialità e professionalità ai massimi livelli
2026-07-03
The quality, professionalism and attention to detail was matched by the impressive surroundings of the hotel. This venue was for my daughter's wedding and honored guests. We were treated as family and all of our needs were met meticulously. Our memories of the event and the staff will live with me. Thank you for making this event so magical for my family and friends
2026-07-03
The reception desk staff was very helpful in assisting with travels to local sites
2026-07-03
The staff is excellent! Very friendly and accommodating
2026-07-03
This is one of the best experiences I've ever had at a restaurant or hotel!!
2026-07-03
All of the staff were fantastic! They were kind, friendly and accommodating! Always willing to help with anything needed! I would like to give a special shout out to Genaro. He was exceptional!
2026-07-03
All of the staff was wonderful
2026-07-03
Carlo, the bartender, was exceptional! He was a true professional and did an amazing job throughout the wedding festivities. He was kind, thoughtful, and went above and beyond. Overall the entire staff did a an amazing job!
2026-07-02
Outstanding staff with a rare sense of professionalism!
2026-07-02
Courtesy and Professionalism are what you find in this Hotel! Everyone is extremely kind and very responsive. I was there working, not for vacation, and working with all of them has been great!!!!!
2026-06-30
Ringrazio di cuore per disponibilità e gentikezza
2026-06-30
Was a pleasant stay and everything was first class and professional
2026-06-29
The hotel and grounds were very beautiful and the staff was extremely friendly, courteous and helpful. The good was great too. I highly recommend this hotel.
2026-06-28
From the moment we arrived to the moment we left your staff were amazing. Your chefs are amazing and your restaurant staff are very professional and looked after us really well. Your team that service the rooms left the rooms welcoming and clean. Thank you for a great stay. We hope to see you again.
2026-06-28
See 'Report' please
2026-06-28
Matre’de was very cordial, as well as the dining room staff.
2026-06-28
Amazing and friendly service! A staff member rushed out to help us communicate with the Italian mechanic when our car wouldn’t start. We were also given wonderful andvice about where to visit, where to buy good limoncello, etc. It was a beautiful place and we definitely hope to come back again. A perfect holiday spot!
2026-06-26
Come sempre è stato un soggiorno al paradiso Tutto lo staff e incredibile e molto gentile con noi è il nostro bebè Romeo Grazie di fare vivere questo posto che ci piace tanto
2026-06-25
Gracias hemos pasado unos momentos buenos
2026-06-25
Muchas gracias por el fantástico staff
2026-06-24
Vert god stay
2026-06-24
We would like to express my sincere gratitude to the entire SPA and Massage team at La Medusa Hotel. The massage was one of the most relaxing and revitalizing experiences we have ever had. Each therapist was highly skilled, attentive, and ensured that every detail contributed to my comfort and well-being. The peaceful atmosphere, beautiful surroundings, and outstanding service made this a truly unforgettable experience. Thank you for your dedication, warmth, and excellent care. We highly recommend the SPA at La Medusa to anyone looking for complete relaxation and a first-class wellness experience. I am already looking forward to my next visit!
2026-06-24
I would like to thank all the staff especially Stefano at the pool for great recommendations and super helpful and friendliness. Amazing staff and service!
2026-06-24
Staff was extremely helpful and I appreciate the comfort of the beds. I also appreciate you having a mirror in the bathroom that magnifies.
2026-06-24
Endroit magnifique et des professionnels de rigueur.
2026-06-24
Staff reception amazing ! Restaurant staff either!
2026-06-23
Ottima accoglienza, ottimo servizio, ottima cucina, professionalità eccellente a tutti i livelli, disponibilità unica.
2026-06-23
Grazie per il rilassante e gradevolissimo soggiorno.
2026-06-23
Personnel très a l'écoute, avons eu renseignements adéquat. Aimable, souriant, étions chez vous pour nos 40 ans de mariage, dessert offert avec une charmante attention, bougie..merci beaucoup
2026-06-22
Remerciements et félicitations à tout le personnel qui a été particulièrement chaleureux et compétents.
2026-06-22
Apart from the above, everything was very nice.
2026-06-22
Thank you very much for everything this last week. You made us feel welcome and cared for - from the wonderful greetings each time we came through the door, to taxi arrangements, and food/bar service. It was very calming walking into the hotel each evening from our busy days visiting the area.
2026-06-22
We had a very beautiful stay in your hotel with a very very beautiful room and balcon (117).
2026-06-22
I am very grateful for thr kindness of the staff and i enjoyed the moments in the lovely garden ..
2026-06-21
Liebes Hotel-Team, wir haben den Aufenthalt im La Medusa sehr genossen! Das gesamte Hotelpersonal war sehr höflich, freundlich und zuvorkommend! Mit unserem Zimmer waren wir sehr zufrieden. Wir können nur das aller Beste über das La Medusa sagen. Ein besonderer Dank gilt dem Servicepersonal in der Rezeption, der Bar im Aussenbereich und dem Restaurant. Ihr habt den Gast immer im Blick und geht auf jeden erfüllbaren Wunsch ein! Erstklassiger Service! Das La Medusa werden wir in Zukunft nochmal buchen! Wir freuen uns jetzt schon auf den Besuch! Vielen Dank für die wunderschöne Zeit. GRAZIE!! Michael und Ilona Seiffert
2026-06-18
Keep on doing the great job that you are doing In those days if us very hard to find good people but all of you are great not good
2026-06-18
Merci a tous pour votre accueil à la fois discret et accueillant.
2026-06-18
Loved all of your staff.
2026-06-17
Remercions toute l'équipe accueil restauration et ménage
2026-06-17
Un séjour parfait grâce au personnel vraiment charmant.
2026-06-17
Perfetto
2026-06-17
Nous tenons à vous remercier de votre accueil, de votre gentillesse et de la qualité des services dont on a bénéficié durant notre séjour, nous avons trouvé que tout est impeccable. Nous gardons un excellent souvenir de votre beau pays et sommes repartis avec les yeux et les papilles qui pétillent encore.
2026-06-17
Great experience for us, well done!
2026-06-17
Nous avons passé un excellent séjour ! Merci beaucoup pour votre disponibilité et amabilité
2026-06-17
Un grand merci pour la qualité de votre accueil dans un lieu magnifique J’espère revenir séjourner à La Médusa !
2026-06-17
Très belle demeure, propre, dans un cadre sublime avec un personnel compétant et très aimable. Un seule doléance, un parking un peu petit.
2026-06-17
Thank you for such a memorable stay. Lovely rooms, staff and of course the food.
2026-06-17
Merci
2026-06-17
Beautiful hotel and astounding service. The staff and hotel are exceptional. This hotel is a true gem.
2026-06-16
Bravo
2026-06-16
I have been a lifelong time Hilton customer and as always, the people at your property made the difference. EVERYONE was GREAT.
2026-06-17
The entire front desk staff was great to work with! Recommendations for tours were much appreciated.
2026-06-16
The staff in restraunt and reception was super professional
2026-06-15
They were very friendly. They did every ask.
2026-06-13
Great luxury hotel with nice stylish interior. Great staff and good food( to bad we didn’t use the breakfast because we were out very early )
2026-06-12
Amazing stay, definitely coming back, thanks for everything!
2026-06-12
It was very good to stay in your hotel Vriendly staf en very good meal and service 👌😘😘😘😘😘
2026-06-12
Thanks for all your help
2026-06-12
Aan iedere medewerker een dikke pluim,allemaal super lieve professionals met een persoonlijke service! Top team
2026-06-12
We had a pleasant feeling during our stay in the hotel. The food was very good and healthy. The atmosphere in the hotel was relaxed and very pleasant.
2026-06-12
Congrats to the whole group
2026-06-12
heel mooi hotel met prachtige tuinen.
2026-06-12
Alexandro of the bar is absolute top and very friendly 👍👍
2026-06-12
Thank you for all help after my little accident
2026-06-12
perfect
2026-06-12
Most of the staff were perfect
2026-06-11
Beautiful hotel and grounds.Lovely bedroom and bathroom .Breakfast was exellent with a wide variety of food.Staff where exellent curtesy and trying to please were second to none.Pool area very well kept and managed.Food in restaurant good but portions on the small side and maybe could do with a small portion of vegetables and potatoes on the side included. But we had a wonderful stay and would highly recommend this hotel .A great experience for us. We would definitely choose this hotel again .Thankyou for a very enjoyable stay. B J GRAHAM-MACLEOD Stephen Bryant.
2026-06-11
All staff were very polite and friendly everything was perfect the food the waitresses, gardiners and we would like to thank Stefano at the pool he could not do enough for us. The welcome by the reception was excellent it felt like 5* hotel thank you to everyone.
2026-06-11
Mia moglie ha festeggiato a dir suo il compleanno piu bello presso la vostra struttura, un ringraziamento di cuore per tutte le attenzioni che lo hanno reso possibile.
2026-06-11
Thank you for making our stay a very memorable experience! Until next time.
2026-06-10
Your restaurant staff were amazing, friendly, professional and extremely knowledgeable about not just the food and wine but also the surrounding area. They came across a proud of where they worked and the place they lived, it made a lovely stay exceptional. We had very little interaction with the front of house team but what little we had was also very professional and helpful.
2026-06-10
Top
2026-06-10
Séjour très agréable et personnel aux petits soins. Hôtel idéalement situé et service irréprochable. Encore merci.
2026-06-10
Ana la recepcionista y su nadaré en el soa
2026-06-10
Ana dd recepción y si madre ennSPA
2026-06-09
We had a great stay and when we needed an extra half hour at check-out your staff was very accommodating!
2026-06-07
superior hotel
2026-06-07
Thanks
2026-06-07
prachtig hotel, echter het ontbijt kan met meer variatie
2026-06-07
Sehr freundlicher Empfang + Betreueung vom ganzen Personal, speziell von Anna, wir kommen gerne wieder ! Thomas + Daniela FRANZ aus München
2026-06-07
Zeer vriendelijk personeel.
2026-06-07
Top aangenaam verblijf! Heel vriendelijk personeel
2026-06-06
Everyone was great including the front desk and the girl with round black glasses in the breakfast Buffett.
2026-06-06
Toutes les équipes sont d’une gentillesse et d’une sympathie rare. Bravo et merci pour ce beau séjour.
2026-06-06
El apoyo de Fabio fue increíble, nos ayudó mucho y su actitud y servicio 20 de 10
2026-06-04
Beautiful property and great service. So peaceful. Thank you
2026-06-02
Very helpful and attentive. Made us feel welcome and even gave us tips of getting around the local area.
2026-06-02
Grazie per la disponibilita' ed educazione di tutti
2026-06-01
remerciements
2026-06-01
Everyone was awesome! Antonio and the breakfast / dinner crew created a very special experience for us, especially at dinner!
2026-05-30
Thank you very much for a wonderful holiday. We enjoyed it and the time will stay in great memory
2026-05-29
Angela in reception and GEnnaro in restaurant were outstanding
2026-05-29
Thank you for making our stay comfortable and pleasant! We loved engaging with the staff, who were very friendly and extremely helpful - both at reception and the restaurant! Big shout out to Gennaro- very profesional and friendly!
2026-05-29
Just to say thank you for creating a home atmosphere and serving Amaizing food . We miss you all already 😊😘
2026-05-29
Volevo ringraziare tutto lo staff per la gentilezza. Il soggiorno è stato splendido e ci siamo sentiti trattati benissimo, dal check in al ristorante alla piscina passando dall’housekeeping. In particolare, la gentilezza del personale in piscina è stata eccezionale, soprattutto con i bambini.
2026-05-29
We would like to sincerely thank all the staff for making our stay so wonderful. A very special thank you to Pierre Paolo at the reception and Gennaro at the restaurant. Their kindness, professionalism, and warm hospitality truly made a difference and turned our days there into a really memorable experience. We loved the hotel, the atmosphere, and especially the human touch they brought every day. They made us feel genuinely welcome and at home. Thank you again for everything — we hope to come back soon!
2026-05-28
Our stay at La Medusa was wonderful. The hotel is beautiful, elegant, and full of charm, with stunning views and lovely gardens. What impressed us most was the staff. Everyone was incredibly welcoming, attentive, and professional, making us feel at home throughout our stay. A special thank you to Gennaro, the Restaurant Manager, whose warmth, attention to detail, and genuine hospitality made our dining experience truly memorable. The room was comfortable, the breakfast was excellent, and the overall experience was exceptional. Congratulations to the management and the entire team for creating such a special place and maintaining such high standards of hospitality. We would gladly return and highly recommend La Medusa to anyone visiting the area.
2026-05-28
Merci à tout le personnel, qui est très accueillant et professionnel
2026-05-28
Thank you to all the staff for making pur stay so amazing!
2026-05-28
Gennaro made our stay unforgettable
2026-05-27
Wonderful staff. Anna, in particular, was welcome and anticipated our every need. From booking bus taxis to making sure we had a to go breakfast for our early morning departure
2026-05-27
Really happy with the experience
2026-05-27
Everything was wonderful. Anna went above and beyond talking care of us.
2026-05-27
Thanks to all staff at reception and a big thanks to Genaro in the dining area
2026-05-26
Thanks for a fantastic stay at your beautiful hotel. We really enjoyed our time there and hopefully will return one day.
2026-05-25
Our stay at La Medusa was truly exceptional. From the moment we arrived, every member of the staff made us feel genuinely welcome. Their kindness, professionalism, attention to detail, and willingness to help at every moment made our experience even more memorable. The hotel is beautiful, but what truly sets it apart is the people. Every interaction was met with a smile, warmth, and outstanding hospitality. We felt cared for throughout our entire stay. Thank you to the entire team for making our visit so special. We leave with wonderful memories and hope to return again in the future. With gratitude, Nicole and our group
2026-05-25
Gracias por maravillosa estadía !!! Volvería mil veces 🩷🩷🩷 Mi única queja es que cuando contratamos el servicio de hotel nos informaron algunas cosas como el transporte y luego cambiaron las logísticas y costos cuando llegamos el mismo día de hospedaje y fue un poco incómodo la situacion.
2026-05-25
We were highly impressed with the professional and warm attitude of the hotel team, from the the front desk to housekeeping to the restaurant staff.
2026-05-24
Danke an ihr stehst bemühtes , sehr freundliches Personal. Und die gute Küche!
2026-05-24
We thoroughly enjoyed our stay at your hotel, and especially appreciated the friendliness and professionalism of your entire staff. We would also like to give special thanks to Sara and Gennaro. Kind regards, Claire and Luc
2026-05-24
This is to thank everyone with whom we were in contact to thank them for their kindness
2026-05-24
The restaurant / breakfast team and manager are amazing. We felt very welcome.
2026-05-23
All staff were polite, attentive (without being intrusive) and a pleasure to deal with. Special mention to Genaro - very professional, polite, funny and attentive.
2026-05-23
We had a wonderful stay in your beautiful hotel. The staff was just wonderful - friendly, thoughtful, and very helpful. We will definitely be coming back.
2026-05-23
I was overwhelmed with the beauty of the gardens!
2026-05-22
Thank you very much for the kindness and lovely stay we had celebrating one of our birthdays. You made our holiday so amazing, your hotel is an outstanding proof of the beauty of the area. Thank you very much, we were delighted, all the staff helped us greatly and everyone was kind and attentive: such a wonderful time you made us have, at your fabulous hotel. We'll be back. Thank you.
2026-05-21
Staff was kind and very professional
2026-05-21
Tutto perfetto davvero
2026-05-20
The staff were extremely welcoming. Huge thanks to all of them. Very helpful and courteous too. That includes the ladies who cleaned our rooms as well.
2026-05-19
Carlo in the lounge bar area was very nice and accommodating
2026-05-19
Angela was a very thoughtful and thorough hostess. She made me feel right at home and provided excellent recommendations on things to do in Sorrento and the surrounding area. I travel frequently and rarely find that level of quality service.
2026-05-19
Hi, me and my girl friend had a great time celebrating my birthday. The staff made our stay very pleasant.
2026-05-18
Everyone was incredibly friendly, helpful and professional. Thanks to Fabio for a warm welcome and Angela for assisting with our accommodations. Also thanks to other staff members who provided suggestions on how to get to Capri and the other sights. Also truly appreciate housekeeping and the dining crew.
2026-05-18
Excelente servicio!!
2026-05-18
Perfecta atención en especial de la señorita Ángela.
2026-05-17
Thank you for a very fine stay, with friendly staff and good kitchen (the meals were very good but the menu was set according to the wishes of the Blauwe Vogel but changes were possible) Thank you for the very fine kitchen staff and head of the head of service in the dining room.
2026-05-17
No
2026-05-17
Thank you very much for making our stay so pleasant and wonderful! I really appreciate all the effort you put to make it as special as possible
2026-05-17
We willen al het personeel bedanken voor hun enorme inzet,om alles in goede banen leiden. Ze waren heel attent ,super vriendelijk en we konden altijd met onze vragen terecht. Dikke pluim voor het ganse team👌👌👏👏🥰
2026-05-16
I appreciate all the help the front desk gave us in figuring out some transportation issues.
2026-05-16
Superb stay, we would definitely return, but probably more into high season as it felt like the hotel was still just opening up.
2026-05-15
We love your hotel! You treated us so well and our expectations were exceeded. The garden is so wonderful and beautyful🌸
2026-05-15
Personnel d'une très grande disponibilité et d'une bienveillance remarquable, avec une parfaite intelligence dans la communication. Un très grand merci pour nous avoir permis de passer un séjour inoubliable ❤️. Era davvero perfetto
2026-05-15
The entire experience was great, amazing staff, food, and hotel.
2026-05-15
Tout a été parfait le personnel toujours à l'écoute et très agréable un message particulier à Gennaro pour sa gentillesse et notre écoute pour des renseignements et toutes ces petites attentions
2026-05-14
Merci infiniment pour votre accueil et ce super séjour.
2026-05-14
Stefano at the pool was terrific
2026-05-12
Everyone was so helpful, professional, and friendly. Your organization is extremely well wrong. Thank you for a lovely day.
2026-05-11
Apart from the above comment / error the staff could not have been more pleasant and helpful. They are to be commended.
2026-05-11
Special thanks to the staff at the restaurant for dinner and breakfast. They went above and beyond to accommodate my dietary restrictions which I very much appreciated. The food and services were the best I’ve ever experienced and was a lovely way to spend my birthday celebration in Italy.
2026-05-11
We found All staff friendly and very helpful and would like to thank everyone for a most enjoyable stay.
2026-05-11
Merci pour la gentillesse et la compétence du personnel tout au long de notre séjour dans cet hôtel magnifique
2026-05-11
We enjoyed a lot our stay in La Médusa, perfectly situated to discover of the région. The hôtel and the quality of the team greatly contributed to the success of our holidays.
2026-05-10
Everyone was truly amazing. A special shout out to the food manager Girallo (spelling). e went above and beyond to make my husbands birthday special. We can not thank him enough!! However, everyone was truly amazing!! Thank you for making this trip so extra special. Line item to add above for how we learned about the hotel. We learned about it through Hilton. Thank you again for a truly memorable stay!
2026-05-09
We cannot say enough nice things about your staff! They were ALL amazing! The hotel is absolutely beautiful and we loved our stay with you the best out of the 4 different hotels we visited! The only complaint is the location, however, obviously there is nothing you can do about that. Your staff went above and beyond to make us feel welcome, like family. Everyone was so kind and personable. Our stay with you was priceless!! Thank you for making a part of our honeymoon special!
2026-05-08
Thank you for a wonderful stay at La Medusa. Everything and everybody were just great and made our stay so comfortable and enjoyable. Your attention to my gluten free requirements was most appreciated and the best I have had in a long time.
2026-05-08
Compliments to these members of staff who made our stay unforgettable for all the right reasons: Antonio and Maria-Luisa at dinner; Gennaro at breakfast and dinner; all the reception staff, and particularly Angela who greeted us on arrival; Antonio the driver; and the young man who served us our cocktails. I apologise for leaving behind at reception a bottle of Giuseppe Giusto balsamico, which Antonio (waiter) had arranged for me to collect and pay for. I'm sorry! We were in a hurry and I forgot it! We loved our second visit to this wonderful hotel. Thank you so much. Avril and Stuart Johnson.
2026-05-07
We have very much loved the stay , but we had no time to visit the garden on the site swimmingpool. Perhaps a next time?...
2026-05-07
We were very satisfied! But the wine to drink is not cheap!
2026-05-07
It was excellent!!! Very good food and top maitre. Nice garden and very clean. The breakfast was delicious. TOP !!!!!
2026-05-07
Many thanks to all of you for the magnificent work, for the comfort and the kindness. Wishes to continue a successful Story.
2026-05-07
We've enjoyed our stay at The Medusa very much. We like to congratulate the staff for their professionalism and especially for their friendlyness
2026-05-04
Thanks a lot for all your efforts to make our stay great
2026-05-03
Your front end staff (especially your concierge) were fabulous. All of them. Helpful kind overall great people. Your bar area was warm and inviting. Our family came to drop us off and they made them all feel welcome. This is a beautiful place with beautiful people.
2026-05-02
Thank you for a wonderful stay at your beautiful hotel.. can’t wait until next year to be back
2026-05-02
Thank you
2026-05-02
Es ist ein sehr professionell geführtes Haus mit netten Personal. Die Einrichtung mit all seinen Accessoires sind sehr geschmackvoll.
2026-05-02
Heel mooi hotel met mooie grote kamers, vriendelijk personeel, lekker eten en mooie omgeving
2026-05-01
Cari amici di Le Medusa, grazie per il miglior viaggio della nostra vita. Tutte le persone qui sono le persone più gentili, intelligenti e amichevoli che esistano. Ci torneremo sicuramente.
2026-04-30
Nous remercions tout le personnel d'accueil, de la restauration , Maria Louisa , toujours souriante extrêmement à l'écoute , ainsi que tout le personnel , notre séjour a été fabuleux. merci a tous. Nous reviendrons et surtout nous recommanderons cet établissement.
2026-04-30
Grazie per la squisita accoglienza e per i doni dedicati. E un grazie particolare alla cameriera e al maître di sala che hanno saputo davvero metterci a nostro agio grazie alla loro professionalità e attenzioni.
2026-04-30
Personale preparato e gentile
2026-04-30
Grazie di cuore per questi due giorni meravigliosi sotto tutti i punti di vista. Mi hanno ritemprato il corpo e lo spirito. 🙏🏻 Lorenza Resuli
2026-04-28
Many thanks to Pierpaolo for resolving our issue of a computer duplication of our reservation, and refunding us appropriately.....You handled that situation elegantly !!
2026-04-27
Great job by all!!! Beautiful!!!!
2026-04-28
Além do belíssimo enquadramento paisagístico e de da fantástica arquitetura do edifício, o que mais nos agradou foi a simpatia e profissionalismo dos vossos colaboradores. Parabéns!
2026-04-28
The staff were all very friendly. The meals were delicious ( especially the desserts). Although I had a single room, I had a beautiful view. Thank you very much!
2026-04-27
Estamos felices de haber elegido LA MEDUSA... todo el personal ha sido amable y gentil.
2026-04-27
This was a beautiful hotel with excellent service and we will recommend it to others.
2026-04-27
Thanks for a wonderful stay, The hotel has a beautiful aspect looking towards Vesuvius as I came in an ACE Cultural Tour
2026-04-27
Apart from poor WiFi in our bedroom and the problem with the safe it was a fantastic stay. Beautiful rooms throughout the hotel; extremely friendly and helpful staff; very good food; beautiful gardens; fantastic position and views. I would highly recommend La Medusa to anyone.
2026-04-27
Excellent in all respects (except WIFI didn't work in our room very well - we had to go to the corridor to use it)
2026-04-27
Everyone was extremely polite, helpful and friendly especially all of the dining room staff.
2026-04-27
Lovely staff, well trained and very responsive
2026-04-27
I had a lovely stay and your staff were excellent
2026-04-27
charming staff - eventually got my 6am wake up call working
2026-04-27
The hotel was beautiful and surpassed my expectations. I was made to feel welcome and at home. I would love to come back one day.
2026-04-27
Thank you.
2026-04-23
We had a very comfortable, relaxing stay. Your staff was very professional thank you
2026-04-23
We appreciate you and your staff - we wished our stay was longer. The restaurant was excellent for both lunch and dinner! Also to note we are Hilton Gold customers so did find your accommodations through our app and we are very happy we were able to stay with you.
2026-04-25
The staff was wonderful and the room was immaculate. Truly delightful stay!
2026-04-22
Fabio, Sarah, the evening bartender, breakfast staff were all excellent, professional and easy to work with.
2026-04-24
This was a splendid hotel, with all the services one could hope for. The staff were very welcoming, nothing was too much trouble and we felt very relaxed and comfortable in beautiful surroundings.
2026-04-21
The staff are all wonderful! Gennaro the Maitre D’ took care of us for every meal we ate there, Carlo was a great bar man (fantastic Vodka Martinis!) and Stefano took so much time to show us round the grounds and help us around the pool. The reception team and concierge are also so kind and helpful - thank you for helping helping with my left behind phone! We had a lovely time and will certainly be back again!
2026-04-20
We felt very pampered - it is a luxurious hotel!
2026-04-19
Speriamo in un futuro prossimo di essere vostri ospiti per tutto il campionato. S.S. Juve Stabia
2026-04-16
Alles was in orde. Zeer vriendelijk en behulpzaam personeel.
2026-04-16
Vert attentive staff in the restaurant!
2026-04-14
The stay was great and staff was amazing. You made our visit and stay a worthwhile
2026-04-12
Lovely staff!
2026-04-12
Thank you to the restaurant's team, excellent experience
2026-04-12
amazing customer service from all staff
2026-04-12
The Gluten free items were fantastic, thank you for doing this so well. The quality of the rooms, the food and the service from the staff members were brilliant. The Hotel is fantastic, we would love to come back.
2026-04-11
Vielen Dank an das gesamte Team. Wir haben uns sehr wohl gefühlt. Alle waren sehr freundlich, hilfsbereit und zuverlässig. Es war eine wunderschöne Zeit. Dankeschön!!!
2026-04-10
All staff were so friendly and welcoming, from the front desk to the restaurant. We had the most wonderful time, nothing was too much trouble - lending us chargers because we brought the wrong adapters, printing tickets for us. Gennaro and his team in the restaurant were so lovely and friendly - special thanks to the chef who creates the most beautiful food. We will definitely recommend your hotel to anyone visiting the area and would love to visit again one day. Thank you all for helping to make our holiday extra special. Teri and Richard Ives
2026-04-08
Ringraziamenti e complimenti al Vs. Maitre di sala ed al Vs. chef Edoardo Giglio per la cortesia,l'impeccabile professionalità,la passione profusa nel loro lavoro,con l'intento di farci stare benissimo. Siamo molto grati
2026-04-10
You’ve created a beautiful and welcoming environment. We loved the hotel and the hotel grounds and the staff was very friendly and accommodating. We’ll definitely come back again!
2026-04-08
Beautiful hotel!! Especially the breakfast.
2026-04-08
The entire staff was very pleasant and attentive. It was a grear stay from start to finish
2026-04-07
Muchas gracias por el buen trato durante toda la estancia. Volveremos
2026-04-07
Complimenti per la professionalità e la cortesia. Ottimo il servizio.
2026-04-07
Sin duda, el viaje no habría sido tan especial si no hubiésemos estado hospedados en vuestro hotel. Nos ha encantado y el personal ha sido muy amable y servicial, nos gestionaron la reserva de un tour en español con mucha diligencia y amabilidad. Siempre una agradable sonrisa y muy cercanos Lo recomendaremos a nuestros amigos y familiares
2026-04-07
Tutto perfetto
2026-04-07
Todo genial, muchas gracias por todo
2026-04-07
Complimenti per quest'ottimo hotel. Il personale è stato super gentile e disponibile. Il cibo servito eccezionale. Il parco è un paradiso terrestre stupendo.Penso che ritornerò.
2026-04-06
Thank you for making our stay wonderful.
2026-04-06
El trato recibido ha sido de 10, muchas gracias al personal del hotel!!
2026-04-06
Complimenti alla signora delle pulizie, al direttore di sala e a tutto lo staff. Un plauso anche alla pasticcera per i dolci a colazione.
2026-04-04
Thank you to the lady who greeted us at the check in
2026-04-04
The dinner was amazing!!! Better than the Michelin stars we visited. We plan on coming back In September
2026-04-01
Everything was perfect. From check in to check out, everyone made us feel welcomed and appreciated. I will highly recommend this hotel to all our friends traveling to this area. Maria Louise went above and beyond to make our dining experiences memorable. We will definitely be back!
2026-04-01
Merci beaucoup ❤️
2026-03-31
Vielen Dank für den wundervollen und familiären Aufenthalt! Es sehr entspannend und einfach perfekt!
2026-03-29
Die Mitarbeiter waren sehr freundlich und hilfsbereit.
2026-03-28
Staff at breakfast each day were very pleasant and accommodating. The cappuccinos were exquisite! We were very spoiled. Many thanks to them!!!
2026-03-28
Thank you for a lovely stay. The staff were courteous and kind.
2026-03-21
Spectacular experience (and that was without using the spa) Anna on reception was extremely helpful and the staff at breakfast were delightful. Would happily chat me again
2026-01-03
Gracie alla direzione
2026-01-03
Complimenti, è sempre un piacere tornare a La Medusa
2026-01-03
Eccellente struttura che ha pienamente soddisfatto tutte le aspettative.
2026-01-03
Complimenti per la gentilezza e preparazione di tutto il personale grazie
2026-01-02
Atmosfera magica come tanti anni fa ...
2025-12-30
Gennaro, un bell'incontro!
2025-12-30
personale gentilissimo. Gennaro ci hai svoltato la vacanza🫶🏻
2025-12-27
Thank you all for making our stay so pleasant and memorable. It feels like a second home to us and we are so grateful. It has now become our favorite stay and a tradition for our family.
2025-12-21
Personnel au petit soin. Un grand merci pour ce beau séjour. Nous reviendrons
2025-12-20
the staff was very generous in their hospitality ! note we forgot by mistake parmesan cheese in the mini bar.... room 215 so pls enjoy it
2025-12-20
Complimenti a tutto lo staff
2025-12-10
All the charm of a classic building with a completely modern interior. The staff was extremely helpful and attentive
2025-12-10
The staff is friendly and warm and made our stay a delightful experience. I would highly recommend this hotel and want to return very soon.
2025-12-09
I would like to compliment the management for choosing the correct person to receive us and do the check in, and also at the spa treatment the lady was very kind and very skillful
2025-12-09
Mille grazie!!!!
2025-12-09
Très bon service pour l’ensemble du personnel et une mention spéciale pour le maître d’hôtel ! Merci beaucoup
2025-12-09
Un ringraziamento particolare, perché ci siamo sentititi "coccolati"
2025-12-08
bravissimi
2025-12-07
MY wife and I had a wonderful four days at your hotel. Beautiful. Staff was wonderful--especially Gennaro, our waiter for meals.
2025-12-07
The staff were all amazing and we absolutely loved it! From the welcome drink, to a room upgrade, to a fabulous dinner our last night in Italy, just a truly wonderful stay.
2025-12-06
The attention given to guests by the staff in general was impressive, whether it was the cleaning staff, reception or serving staff. Of special mention must surely be Pierpaolo at reception who gave us so many time saving and useful tips of what to visit and where to dine, and Gennaro who left no stone unturned to make our breakfast time as relaxed and enjoyable and personalised as possible. Keep the staff happy, and your guests will surely be happy too. We will return. Thank you.
2025-12-06
Attention and service from all staff was impeccable. Special thanks to Pier Paolo and Gennaro
2025-12-04
Ottimo soggiorno e ottimo servizio durante la colazione!!
2025-12-03
Gentile Dott. Irollo, desidero esprimerLe i miei più sinceri complimenti per il soggiorno presso la struttura alberghiera La Medusa. Ho trovato un ambiente di altissimo livello, curato in ogni dettaglio, con uno standard di accoglienza, professionalità e attenzione al cliente davvero eccellente. Si percepisce chiaramente la passione e la visione con cui la struttura è gestita, così come la qualità del Suo staff, sempre disponibile e discreto. Un’esperienza che lascia il segno e che consiglierò con vero piacere. Complimenti per il lavoro svolto e per l’eccellenza che riuscite a trasmettere. Con stima e cordialità
2025-12-01
We enjoyed the unique experience at the property. The authentic interior design, the beautiful exterior garden. We felt extremely lucky to have such a wonderful experience. The staff was very helpful❤️ I will definitely recommend the accommodation
2025-11-30
Excellent service great place to stay
2025-11-30
Alles war super!
2025-11-28
Great stay and very helpful waiter
2025-11-28
Our stay was absolutely wonderful. Fabio at check in was so welcoming and talking with Gennaro at our meals was so wonderful. It was the first stop on our honeymoon and everyone made us feel special. We have said we will be back for our 5 years anniversary!
2025-11-28
Complimenti a tutto lo staff. Letto super comodo. Colazione eccellente. Ho adorato la marmellata di arance.
2025-11-27
...
2025-11-27
We loved our 4 days at the hotel. We planned 2, added another 2. The staff at the restaurant was truly amazing. Give their our warmest regards.
2025-11-25
Fantastic service from the staff, especially the maitre d Gennaro in the restaurant! By the time we left, we were like old friends!
2025-11-25
The dinner and breakfast host was very hospitable.
2025-11-24
Wonderful stay! Gennaro is a fantastic host in the restaurant and he and his team did an amazing job.
2025-11-21
I want to thank the front office staff for all their help and professionalism. The restaurant manager is absolutely amazing. Enjoyed seeing him every morning.
2025-11-21
Una cortesia indimenticabile! Grazie di tutte le attenzioni e gentilezza. Mai trovati altrove. Grazie della sensibilità per aver cambiato la prenotazione a causa della morte della nostra gatta.
2025-11-21
Gennaro was very helpful and very pleasant to interact with during Breakfast and at Dinner. He was very helpful in guiding us around the area.
2025-11-20
The maître d at the restaurant on the top floor was excellent. He was enjoyable to talk to and anticipated needs extremely well. He made our visit very enjoyable.
2025-11-19
The staff at La Medusa was absolutely incredible! From the moment we walked in we were greeted by Anna with a smile and she was most helpful in not only assisting to get our luggage to our room but in guiding us to the bar for a drink after a long day of traveling. She also helped coordinate a car rental which saves us so much time. Paolo was also extremely helpful at the desk. A special thank you tkk ok the entire staff at the restaurant in the fourth floor, especially Genaro. His knowledge of food was impeccable and we appreciated all his suggestions from wine to aperitifs and beyond. My husband and I were pleasantly surprised by the special attention to detail. We will most certainly be back soon! Grazie!!! George and Celina Judson Texas, USA
2025-11-19
All staff
2025-11-19
Every single member of the front desk staff & wait staff especially Gennaero & Catelo. Grazie Mille!
2025-11-19
Many thanks for breakfast staff and the reseption and bar staff
2025-11-18
Thanks for the lovely hospitality
2025-11-18
Grazie davvero per aver reso.il.mio breve soggiorno unico
2025-11-17
Danke an Gennaro. Er hat uns so tolle Tipps für Ausflüge gegeben. Wir haben uns immer gefreut mit ihm zu sprechen.
2025-11-14
Es war alles perfekt. Sehr zuvorkommender, überaus freundlicher Service.
2025-11-13
Oui grand merci à l’ensemble du personnel très charmant, à l’accueil, au bar ou encore au petit dejeuner! Personnel vraiment au petit soin !!
2025-11-12
Thank you for your kindness as well as your exceptional professional services. Each and every one of you went out of your way to make sure that I had a relaxing and safe holiday. I have never stayed in a hotel that welcomed their guests with such warmth and care. Thank you!!!
2025-11-12
I came here for work (Tour Manager for Ace Cultural Tours). What a lovely hotel and thank you for looking after our guests so well (that made my job a lot easier). The hotel is beautiful and your staff are caring and attentive - thank you so much. I would have loved some more time at the hotel.
2025-11-12
Thank you for a memorable stay.
2025-11-12
Thanks a lot! everything was so beautiful and the courtesy of the staff was super
2025-11-12
Un immense merci à toute l'équipe staff. Que ce soit l'accueil, le bar, le restaurant, le service d'entretien, chaque membre du personnel a été d'une incroyable gentillesse et politesse. Cela a beaucoup contribué à la qualité de notre séjour. L'hôtel est remarquablement tenu, d'une propreté irréprochable et les services proposés vraiment adaptés. Nous avons été séduit par le charme de l'hôtel et son magnifique jardin, lui aussi vraiment très bien entretenu. Tout est pensé et mis en place pour le bien-être des clients. Bien évidemment nous allons recommander à 100% La Medusa autour de nous !
2025-11-12
All the staff were wonderful, unfailingly courteous and welcoming. Thank you
2025-11-12
All Wonderfull esp your staff One poor meal of pork & oven ready chips More salads would be good
2025-11-12
All staff professional and charming, very helpful
2025-11-11
Un ringraziamento speciale va a Gennaro. Viaggio molto, ma una persona come lui ho avuto il privilegio di incontrarla molto, molto, molto raramente. Grazie Sabrina
2025-11-10
Sehr schönes Ambiente! Tolles Personal im Gastronomiebeteich!
Eccellente
Prenotazione e accoglienza
Staff di sala
Prenotazione e accoglienza
Spa e Centro benessere
Il locale
Via Passeggiata Archeologica 5, Castellammare Di Stabia 80053, NA
+390818723383
2026-11-05
Excellent