2025-07-09
Fantastic hotel with friendly and helpful staff, A truly relaxing experience, we will visit again in the future.
2025-07-08
SPA therapist were superb
2025-07-08
Absolutely wonderful hotel! I will definitely be back.
2025-07-07
Grazie mille
2025-07-06
Reception staff was very attentive. The shuttle driver, Antonio, was absolutely excellent.
2025-07-05
The staff was amazing! Truly appreciate the amazing service from the front desk to the breakfast servers and housekeeping.
2025-07-05
We arrived very late due to a delayed flight. The staff was extremely understanding and helpful. Absolutely no complaints. I would gladly stay here again, and I recommend the hotel to anyone interested.
2025-07-04
buon personale
2025-07-02
I must say that the staff were all 10/10
2025-07-02
Excellent service - Keep up the good work.
2025-07-02
We loved our stay. The staff were very professional and friendly from check in to check out which added to our experience - particularly exceptional service from Stefan at the pool and the GM of the restaurant in the evening. I will recommend to friends and family.
2025-07-01
Excellent service from all staff
2025-07-01
Keep on doing what you are doing
2025-07-01
Each interaction with the front desk and restaurant staff was helpful, pleasant and highly professional. We are eager to return.
2025-07-01
Come sempre il miglior hotel del mondo ❤️
2025-06-30
La prima colazione è stata eccellente. Scelta, qualità e servizio superiori
2025-06-30
Fantastic staff and facility. Thank you!
2025-06-30
The waitstaff at the restaurant, particularly Gennaro, was excellent and very attentive.
2025-06-30
COMPLIMENTI PER AVER GESTISTO 300 PERSONE IN MANIERE ECCELLENTE E AVER ACCONTENTATO LE RICHIESTE DEL NOSTRO TAVOLO
2025-06-29
Thank you to everyone at La Medusa who makes us feel like a ViP on our return trips. The La Medusa family are wonderful & is why we return are have arranged our wedding this August to be celebrated with you all.
2025-06-28
Thank you so much to the entire team at La Medusa! You played a great role in making our honeymoon perfect!
2025-06-28
Nous vous félicitions pour le bel hôtel qu'est La Medusa. Nous y avons été très bien. Le lieu est magnifique et le personnel très à l'écoute.
2025-06-27
Gianlucca was fantastic. Very patient with us. The staff was all great. Shuttle driver. Reception staff. Everyone knocked it out of the park.
2025-06-27
Gennaro has provided great hospitality and service during our stay and the wedding reception. Imma did a great job of organizing the wedding, which went great. Room cleaning personnel really do great job too.
2025-06-27
Thank you very much for your hospitality and friendly atmosphere!
2025-06-27
Thank you for excellent service!
2025-06-26
Personnel formidable et très compétent dans tous les domaines. Ce fut un réel plaisir de passe du temps dans l hôtel.
2025-06-26
Grazie a tutto il personale per l’accoglienza fin dal primo giorno, la gentilezza e il grande professionalismo dimostrati durante tutto il nostro soggiorno. Ci siamo sentiti davvero ben seguiti e abbiamo apprezzato la qualità del servizio offerto. Non vediamo l'ora di tornare 😄
2025-06-23
Danke an alle Mitarbeiter.
2025-06-23
It was a pleasant stay, made possible by the friendliness and attention of the staff
2025-06-22
Thanks for everything
2025-06-22
Good personal
2025-06-22
This hotel has the best staff that we have seen anywhere in the world, the service was impeccable, the atmosphere was lively and the staff was extremely helpful and courteous. The property is also beautiful. Highly recommended.
2025-06-22
All staff was excellent and professional
2025-06-21
Really touched by your hospitality!
2025-06-20
I would like to thank the entire staff for all the wonderful service at your hotel…special thank you to Gennaro for his service and wonderful Hospitality to our entire family. Thank you for everything. Gina Cappannelli
2025-06-19
Genmaro was exceptional . Also received help from Achilles when I got a parking ticket. Tier 1 customer support!
2025-06-18
Merci à toute l’équipe. Séjour très agréable avec grande gentillesse du personnel et un cadre magnifique très reposant. Superbe piscine face au Vésuve
2025-06-17
At dinner time the staff was not always very kind and to me it looked as they ware a bit “overworked”
2025-06-17
It was a very pleasant stay
2025-06-17
Wij gaven 10 op 10 voor het hotel. Alhoewel wij Wellness graag zouden gebruiken, haden wij geen tijd daarvoor. Met 'de blauwe vogel' hadden wij een redelijk drukke agenda.
2025-06-17
I enjoyed my stay at your beautiful hotel very much; I will return with my husband, just the two of us, not with the group of “de blauwe vogel”. I want to thank all of the staff for have taking good care of me with the room service for several dinnertimes while I was sick.
2025-06-17
Proficiat, zowel met de inrichting als de bediening.
2025-06-17
Thanks to the whole La Medusa team for the pleasant stay!
2025-06-17
Super!
2025-06-16
The service and staff were excellent
2025-06-16
Veramente tutto eccezionale
2025-06-16
Feliz de haber llegado a vuestro Horel. Gracias por todo.
2025-06-15
Your staff are your biggest asset. Your property is amazing, but your staff throughout the hotel are outstanding.
2025-06-15
We found everyone so helpful and pleasant to deal with.
2025-06-13
Congratulations 🎊
2025-06-12
De man die buiten de bar bediende was uiterst beleefd, vriendelijk en behulpzaam
2025-06-12
Dankuwel! We hadden een heerlijk verblijf in uw hotel!
2025-06-12
Doe zo verder. Prima !
2025-06-12
Very professional and friendly staff, we enjoyed our stay very much and can only recommend your facilities to anyone!
2025-06-12
Many thans to everybody Our stay Sith the « Blauwe Vogel » in La Medusa was fantastic
2025-06-12
Thanks to everyone who maid my holiday complete!
2025-06-12
Good place to stay, thanks
2025-06-12
Fantastisch mooi hotel , vriendelijke ontvangst zeker voor herhaling vatbaar.
2025-06-12
Very good stay in your hotel.
2025-06-12
Thanks to all the persons of the hotel, we enjoyed our stay
2025-06-12
Absolutely lovely hotel. The whole staff of the hotel is very kind
2025-06-12
We hebben er een erg aangename tijd gehad in een rustige omgeving. Het management was zeer attentvol naar ons. Alvast bedankt a/h ganse team van La Medusa. Marc & Carine Franssen-Roels
2025-06-11
Shuttle drivers were very professional and accommodating beyond our expectations compared to other Italian hotels and resorts. The shuttle made the trip so easy and more enjoyable with access to center of the town.
2025-06-10
The entire staff was fantastic. Very warm and welcoming. Special shoutouts go to Antonio (bellman), Maria (spa) and Paolo (front desk). All went above and behind to help with arrangements and ensure a great visit.
2025-06-10
Very satisfied with the professionalism and courtesy of the maitre d' and the rest of the restaurant / catering staff
2025-06-09
Klassehotel in schitterende locatie.
2025-06-09
the lady on reception (Anna?) is the best - welcomed me and explained everything. Also Larisa from breakfast team - she was extremely nice to me and my son
2025-06-08
Je souhaite vous remercier pour votre accueil et pour le repos et le service donné. Nous reviendrons sûrement Merci
2025-06-07
Your establishment is truly amazing in every way. I have no complaints and no suggestions for improvement because everyone and everything is 100%.
2025-06-07
What a wonderful hotel, in a beautiful setting. The service provided to us by all the staff was perfect. We thoroughly enjoyed our stay. Thank you.
2025-06-07
In general friendly
2025-06-07
Thank you so much for your service. We had the BEST time!
2025-06-07
Super hotel, prachtige tuin, goede service, heel goed gelegen. Perfect!
2025-06-07
The staff was amazing and professional! The driver Antonio had great recommendations and the bartenders. Also the staff during breakfast were welcoming!
2025-06-07
Genarro was particularly polite and very accommodating. The spa staff were wonderful too.
2025-06-06
Al personal del restaurante
2025-06-06
10/10
2025-06-05
You were very kind, friendly and helpfull! Thank you all very much!!
2025-06-05
We had a very pleasant stay at la Medusa. Everything was perfect. We will definitely come back!
2025-06-04
Great gardens, very clean hotel and super friendly staff
2025-06-04
Staff à l'accueil très aidant et sympathique
2025-06-04
My compliments to Management and staff at La Medusa. Our stay was all and more as in the past. I will continue to return to La Medusa because of Management and staff at the hotel. Thank you.
2025-06-03
Great staff
2025-06-03
Grazie di tutto un ottima accoglienza
2025-06-03
Tutto è stato buono ed eccezionale
2025-06-04
Grazie a tutti In particolare ai titolari che offrono professionalità e eccellenza.
2025-06-03
Desidero esprimere un sincero ringraziamento a tutto lo staff dell’hotel per la splendida accoglienza ricevuta durante il mio soggiorno. Un apprezzamento speciale va alle signore Sara ed Erminia della reception, sempre disponibili, sorridenti e pronte ad assistere con professionalità e gentilezza. La loro cordialità ha davvero fatto la differenza, facendomi sentire come a casa fin dal primo momento. Un sentito grazie anche al signor Gennaro per la cura e l’attenzione riservate al servizio di ristorazione: disponibilità, cortesia e un’ottima gestione che hanno reso ogni pasto un momento piacevole. È stato un soggiorno davvero piacevole anche grazie a voi. Tornerò con piacere e vi consiglierò con entusiasmo
2025-06-02
Three staff members were exceptional, Anna, Sara, Gennaro. We had a wonderful stay thanks to them.
2025-06-02
Anna, sarah and the entire team provided us with one of the best experiences we had on our trip. Anna especially went above and beyond at every turn. My only complaint is we didn’t have more time at the resort.
2025-06-02
La struttura è ottima
2025-06-02
Merci à toute l’équipe pour leur professionnalisme et leur gentillesse . Pierpaolo pour son accueil , gennaro et mylena pour leurs conseils . Nous reviendrons sans hésiter
2025-06-01
Front staff was exceptionally helpful and courteous. We arrived early and hadn't expected to get our room right away; however they gave us a drink and had us wait a few minutes while the rooms were prepared and then were given entry. We also had dinner at the restaurant and the wait staff was also very friendly and helpful. The entire facility was beautiful adn very enjoyable.
2025-06-01
Excellent Hôtel, nous avons passé un excellent séjour dans votre établissement,merci infiniment
2025-06-01
Great service
2025-06-01
It was awesome. Such a gem!
2025-06-01
Great experience.
2025-06-01
Excelente personal, servicio y el hotel y jardines l preciosos 💞
2025-06-01
Big compliments for a high level of quality and luxury from one of the friendliest staff we have ever met!
2025-06-01
Would like to give you a 10! 👍👍👍
2025-06-01
We had a fabulous stay particularly because of the staff who were so kind and professional
2025-06-01
Merci beaucoup à toute l’équipe de la médusa qui a rendu notre séjour inoubliable Nous reviendrons
2025-05-31
It was very good and the spaghetti bollagnaise was incredible
2025-05-31
Ci tengo tantissimo a ringraziare tutto lo Staff eccezionale della Medusa Hotel!!! In particolare, ringrazio Imma che mi ha seguita per tutto il percorso antecedente al matrimonio fino a quel giorno aiutandomi a scegliere e curare ogni dettaglio della cerimonia, il suo aiuto è stato per me indispensabile!!! Grazie al metre Luigi che ci ha accompagnato in ogni scelta culinaria in maniera impeccabile!!! Grazie al signor Catello che con la sua solida esperienza ha fatto sì che tutto fosse perfetto!! Grazie alla sommelier Milena, è stata fantastica nella scelta dei vini!!! Ancora grazie davvero a tutti tutti tutti, altri nomi non li conosco ma ci siamo sentiti amati e coccolati dal primo giorno che abbiamo messo piede in questa meravigliosa struttura!!! Ed infine non può mancare un Grazie alla direzione, al Dottor Irollo a cui vanno i più sinceri complimenti per tutto questo!!
2025-05-31
We felt we were treated like royalty especially by Anna, Giano (restaurant manager), Fabio and another gentleman that was there throughout most of our stay in the restaurants but we can’t remember his name. Also, the bartender took great care of us. All in all, it was a fabulous stay at a beautiful resort. Thank you!
2025-05-31
You are providing a fantastic experience in a beautiful environment delivered by superb staff. However you do need to get food right,
2025-05-31
Alla ricezione sono stato accolto con un sorriso e sí sono messi a disposizione quando ho avuto bisogno. Sia a colazione che in giardino, tutti molto professionali. Il ragazzo del parcheggio molto simpatico. Grazie di tutto. Flavio Marchetti.
2025-05-30
Staff was excellent and very accommodating. Breakfast was excellent!!
2025-05-30
Wonderful stay. The best service I have ever received. Everyone was friendly and helpful. You have a great team of people working there.
2025-05-30
Mr G is the man
2025-05-29
très bon accueil, personnel très serviable, très bon séjour merci
2025-05-27
Gent.mi, vi ringraziamo per lo splendido soggiorno e per l'ottimo trattamento.
2025-05-27
Tutto molto bello e personale gentilissimo
2025-05-27
Everything ok!
2025-05-27
heel vriendelijk
2025-05-27
Prachtig hotel, jammer van het eten.... maar komt waarschijnlijk door de prijs die de blauwe vogel betaald
2025-05-26
Great staff, two were rude
2025-05-26
Extremely helpful staff with taxis, clarifying local goings on, etc. very pleased!
2025-05-26
It was one of the best hotels I ever visites! Thanks to all the persons who work at Medusa.
2025-05-25
The front desk team are very friendly and helpfuk
2025-05-31
Sehr nettes und kompetentes Personal, ein wunderschöner Park.
2025-05-25
Acceuil et qualite des prestations. Domaine enchanteur. Sejour parfait. Nuits tres calmes et excellente literie! Merci.
2025-05-25
Thank you for all We want plan visit you again Virgil
2025-05-25
Felicitari
2025-05-23
Gennero and the rest of the staff was amazing! The property is beautiful and relaxing. Walking in at the end of a busy sightseeing day was a welcome respite. All the right touches, made it from ambiance to staff made it feel personal, like home bust so much better!
2025-05-22
Hotel met een prachtige tuin
2025-05-22
The staff is very friendly and helpfull. And professional and well dressed
2025-05-22
everything was super . TOP
2025-05-22
Thank you to Pietro Paulo at the front desk for the excellent service and to the entire staff at front desk and at the restaurant and breakfast service
2025-05-22
Very beautiful hotel, just loved it. It was a work journey, so not paid by me. Would love to go again with my husband, but a bit pricey. Do you have special offers a bit off the season? Best regards Victoria Aaberg
2025-05-19
Great and pleasant crew. High level Professionalism shown at all times
2025-05-19
We had a lovely stay. The hotel is very desirable location for a break, the staff engaged and attentive and the grounds fantastic. Highly commendable.
2025-05-19
Thank you - very helpful
2025-05-18
The staff and property was incredibly beautiful and welcoming. Thank you
2025-05-17
Very Nice hotel with friendly and professional staff. Hotel surrounded nu magnificient garden
2025-05-17
Great. CU in future
2025-05-17
Vriendelijkheid personeel zaal en keuken
2025-05-17
Grazie per il sogiorno magnifico. We enjoyed the stay and the diners. It is not at all necessary to have Belgium dishes in Italy. But it is lovely what ‘il cuoco’ has done. And the tomato sauce was very tastely! A tutti i tesori di hotel lamedusa Arrivederci!..
2025-05-16
Service was outstanding, very welcoming, management realized we had an early airport departure and prepared us a take out bag of morning snacks. Bravo
2025-05-15
The staff were all fantastic, especially when we arrived back late after an event. The reception staff ensured our needs were met.
2025-05-12
Ein traumhafter Ort, der unsere Zeit an der Amalfiküste noch besonderer gemacht hat. Großartiger Frühstücksservice
2025-05-12
Thank you for your very professional and courteous service. La Medusa quickly became one of our most favorite hotels!
2025-05-12
Wonderful stay and will definitely recommend to our many traveler friends.
2025-05-12
Thank you for such a lovely stay
2025-05-12
A big thank you to the entire staff with special mention for Gerrano, Achille, Antonio and Gerrerdo for paying undivided attention to us.
2025-05-12
Absolutely amazing staff! The whole team of staff made our stay perfect!
2025-05-12
Beautiful tile floors and furnishings. We loved the park and sitting areas!
2025-05-12
Abbiamo trovato la cortesia di ogni lavoratore straordinaria! Attenti precisi ma soprattutto col sorriso, grazie per il soggiorno passato con voi!
2025-05-11
Merci pour votre accueil et votre gentillesse
2025-05-11
Personale discreto, professionale, cordiale, educazione di alto standard
2025-05-11
Séjour très agréable . Personnel très sympathique
2025-05-10
Impeccable service and wonderful accommodations!
2025-05-10
The staff are exemplary! We found all the staff very helpful, friendly, personable and attentive. Your staff is providing a 5 star service level!
2025-05-10
Special mention, and compliments to Genero and his team at the restaurant. Excellent 5* service. We were made to feel extremely welcome. The food and wine was of outstanding quality, and surpassed our expectations. The staff on reception were again very engaging, friendly and professional. All staff at the La Medusa are an absolute credit to the company, and should be applauded for their work ethics, friendliness and proffessionalism. It was an absolute pleasure communicating with them. 10/10.
2025-05-09
Genaro Was exceptional. A lovely man and the front desk staff were so helpful.
2025-05-09
We very much enjoyed our stay in the hotel. We specially would like to thank the very kind staff in the restaurant and at the reception.
2025-05-07
Très bel hôtel intérieur et extérieur magnifique 🤗 Remerciements et félicitations très sincères à l'ensemble du personnel très professionnel ainsi qu'un grand merci à Gennaro le Maître d'hôtel qui nous a très bien conseillé pour le choix des plats succulents et aussi pour sa grande gentillesse et très professionnel. Nous reviendrons sans hésitation tout était parfait. Famille Goncalves
2025-05-07
jammer dat het zwembad gesloten was.
2025-05-05
The entire staff were amazing … from welcome throughout the entire stay…everyone was kind, respectful and accommodating of our every need. Gennaro was particularly helpful. The property is beautiful..the rooms spacious and beautiful. This is a hidden gem that we are so glad we discovered…a definite highlight in our trip to Italy.
2025-05-05
Beautiful property and fabulous staff!
2025-05-04
A lovely place, and staff were outstanding. We had a delightful stay.
2025-05-03
Hele vriendelijke medewerkers in het hotel aanwezig.
2025-05-02
Grazie per disponibilità, ospitalità e accoglienza davvero speciali
2025-05-01
sehr schöner, leider kurzer Aufenthalt.
2025-04-30
Très belle équipe souriante et professionnelle. Une bâtisse imposante calme et magnifiquement entretenue.
2025-04-30
We had a wonderful time - thank you
2025-04-30
Dear Anna, thank you for the details you gave me during our phone conversation for booking.
2025-04-30
We had a marvelous time and the hotel is flawless. Staff were lovely. Keep up the great work.
2025-04-29
Thanks for making our stay an excellent experience. I couldn't wish for a better cake on my birthday, Thanks!
2025-04-29
The service was everthing and beyond! The way the straff helpension with everything from arrange a great birthdsycelebration for my partnerr, to helt out with bookings for padel and other wishes we had was unneliveble!
2025-04-29
Fantastic staff, service, f&b, bar and very well decorated common areas. Excellent ambience. We will definitely recommend the hotel and to visit and stay again. Many thanks
2025-04-28
Complimenti per la pulizia, la cordialità del personale, la stanza con il balcone e la disponibilità dello staff.
2025-04-28
Thank you very much to the mgt of the hotel - Manchester City U15's team enjoyed their stay at the hotel
2025-04-28
Great team! Very friendly. Sometimes it’s a long wait for drinks in the bar.
2025-04-28
Zeer, zeer vriendelijk en begaan met de toeristen/mensen
2025-04-27
Tutto perfetto
2025-04-27
Complimenti allo staff.
2025-04-27
Accueil de la réception et conseil pour l'organisation des journées parfaites dans un français agréable.
2025-04-26
Merci à tout le personnel pour leur accueil et disponibilité.
2025-04-26
Complimenti per la gestione dei locali e per la pulizia
2025-04-26
We had a lovely stay and the staff were all very friendly. Just a pity the swimming pool wasn't ready.
2025-04-23
Your staff members were kind and helpful. We felt genuinely welcome. Bravo to Carlo at the bar and Giancarlo at the restaurant and breakfast, Antonio, our shuttle driver and Gennaro, who took great care of us. All your staff and many others unnamed were wonderful. We thank you so much for your hospitality!
2025-04-22
Es war sehr schön und erholsam! Sehr freundliches Peronal,wir haben uns sehr wohl und aufgehoben gefunden! Nochmals vielen herzlichen Dank und auf ein Wiedersehen!!!!
2025-04-22
Personale altamente professionale e cordiale
2025-04-20
Thank you for your hospitality it was truly an exceptional experience!
2025-04-20
tutto lo staff.
2025-04-20
I truly had a magnificent grand finale at you hotel tje food the phenomenal band was exceptional. So grateful to of been invited by LS Events
2025-04-20
personale impeccabile, cibo superlativo
2025-04-19
Yes, everybody was super helpful! The food is absolutely top quality!
2025-04-19
The Hotel Staff were extremely helpful and friendly.
2025-04-19
Hotel is super. Staff was very kind and helpful. We regret that the pool was not yet open but we definitely come back!!
2025-04-19
Very Nice resort, calm and quiet. Super rooms and Breakfast was amazing with the best view on the roof top!!
2025-04-19
The manager was so attentive and wonderful. I think he mentioned that he was new this season - he really made our stay great. Thank you!!
2025-04-17
Das Haus ist wunderschön, das größte Asset aber sind die liebenswürdigen Mitarbeiter:innen
2025-04-17
Ihre Mitarbeiter sind von erlesener Freundlichkeit und Hilfsbereitschaft. Sie sind die Seele des Hauses! Großes Kompliment!!!
2025-04-17
Huge thanks to the staff and team that made us feel incredibly welcome and well looked after. Gerrano was especially brilliant. He gave us good recommends and supported all our hotel needs as well as giving recommendations about sightseeeing in the area. Really lovely! Thank you :)
2025-04-16
Thanks to management and staff for the nice service
2025-04-16
Thank you for the beautiful and great hospitality and the help u did with me as I lost my passport in the plane
2025-04-16
Prijs kwaliteit was het verblijf zeker in orde.
2025-04-16
It was fantastic
2025-04-16
Thanks
2025-04-16
I want to thank the whole team of la medusa for the good service. We had a good time there and everyone was very hospitable. If we ever come back to this area, we will definitely book again in this hotel!
2025-04-15
Thank you to all La Medusa Team for this return trip & for making our parents 60th wedding Anniversary stay a special one. Your welcome every time we stay at our most favourite hotel in the world is always a warm & memorable one. We are very excited to return this August for our wedding & birthday celebrations and sharing with our family & friends the best kept secret in the Bay of Naples! Best wishes to all @ La Medusa.
2025-04-14
Durchwegs ausserordentlich freundliches und sehr nettes Personal - aufmerksam, lustig, sehr natürlich und nicht künstlich gestellt, hilfsbereit und kompetent - durchs ganze Hotel - von der Rezeption über die Raumpflege bis ins Restaurant und Restaurantleitung. Bravo. Man fühlt sich in diesem Hotel willkommen und als gern gesehener Gast und spürt, dass das Wohle des Gastes für alle an erster Stelle ist, aber eben trotzdem locker und mit dem italienischen Charme und Herzlichkeit. molto bello, fantastico, bellisima....
2025-04-11
Thank you for the nice stay
2025-04-11
I was falen and had to stay at my room . They were very helpfull ! Thank you
2025-04-11
thank you for the hospitality everyone on the staff was friendly , correct and polite every place was neat and tidy the bar was a nice place (lovely drinks, quiet place to repose the garden beautiful for the season the breakfast was perfect diner:i had no complaints, (in Italy : i want to taste some italian food) congratulations!
2025-04-08
legamos al lugar sin referencia alguna y todo fue de gran excelencia, confort y elegancia. Volveremos sin lugar a dudas muchisimas gracias
2025-04-07
Tutto perfetto
2025-04-07
Persone alla reception veramente professionali.
2025-04-05
Everyone was really nice and helpful
2025-04-05
Thank you everyone at La Medusa. You were all fantastic and so very helpful. Attended to all our needs promptly and was a pleasure to stay at the resort again. We hope to come back soon with the family as we really love the resort. Once again thank you all. Raj
2025-04-04
Molto professionali e cortesi
2025-04-04
Complimenti per la serietà,celerità e premura che ci mettono nell’’offrire un servizio impeccabile
2025-04-04
das Personal und die Atmosphäre hat mir ein Lächeln ins Gesicht gezaubert. Ich werde den wunderbaren Aufenthalt nicht vergessen und plane wiederzukommen.
2025-04-03
It was nice to be welcomed with a drink
2025-04-03
Konaklamada rahatlığımızı sağlayan Yönetici ve personele teşekkürlerimi iletirim .
2025-04-03
Anna, thank you for treedt Assistance and changing our room.
2025-04-02
I cannot speak highly enough of our whole stay from start to finish. The hotel is immaculately presented with so much charm and sophistication in the public areas. The gardens are mature and stunning. I imagine will be even more beautiful once everything is open for the summer season. However, more importantly than this, ALL of the staff at LaMedusa were wonderful and a pleasure to be with. It’s not fair to single anyone out for praise as everyone we interacted with were so pleasant and kind. That being said we did bond in particular with Gennaro, Milena and all of the staff for both breakfast service and in the Restaurant. Wow, the restaurant Donn’Eugenia was simply outstanding. We said during our stay that it was consistently the best food we have ever eaten. Amazing. We are heavier now than when we arrived because we could not say no to any of it! A real gastronomic experience and cannot recommend this highly enough. We loved our week long stay at LaMedusa. If we are in this part of the world at anytime in the future we will only ever stay here. It’s a credit to everyone that works there. Thank you for being so nice to us. X
2025-04-02
Thank you for making our stay wonderful in every sense of the word. Absolutely loved it. Wishing you all a stress free season if that is possible with only nice customers staying. The Lancaster’s
2025-04-02
Thanks to the front desk staff that allowed us to leave our bags so we could go to lunch, and their offer to let us check into the room if we wanted it.
2025-04-01
Thanks and compliments to Rosa Patrizia! They were amazing, as was the woman at the reception on the spa.
2025-03-31
Vi ringrazio per la disponibilità e la gentilezza di tutto il personale
2025-03-31
Merci à toute l’équipe et en particulier à la gentillesse et le sourire du chef de salle Mr Gennaro qui a été parfait sur notre séjour !!!!! Merci 🙏 🤩nous nous sommes sentis comme à la maison grâce à lui 😍
2025-03-31
What a fabulous stay! The front desk/concierge provided outstanding service. From the moment we arrived and greeted by Fabio, it was an amazing experience. Many, many thanks to Fabio, Achille and Ana who assisted us with booking all our tours, taxi rides and dinner reservations. Everything was perfect. And I cannot forget to thank Luigi who made the most fantastic drinks and provided outstanding service to us in the lounge after a long(and exhausting) day of walking and sightseeing in southern Italy. Rare is it to find high quality, professional staff that is such a pleasure to deal with. Again, many thanks to each of you. Andrea Badyna
2025-03-30
The entire staff is to be commended!
2025-03-30
Cortesia per l’accoglienza anche in fase check out
2025-03-29
The reception personnel and the breakfast personnel were great!
2025-03-28
Graze mille! I greatly enjoyed my stay at La Medusa.
2025-03-28
I would like to thank you all for your kindness and hospitality during my stay. You have a lovely sense of humour too. You were all caring and helpful and that meant a lot to me. If I have any criticisms - I would have liked more vegetables and sauces with the meals. That is an English thing i think. I feel very honoured and privileged to have met you all. The hotel was set in lovely surroundings and I loved the kumquats. Best wishes to you all and have already recommended your hotel to friends.
2025-03-28
Thanks for all the lovely staff at the hotel. Everybody was so kind. Even thought we didn't meet him, the maintenance man who helped us to unlock our luggage deserves a special mention!
2025-03-28
Very happy with everything
2025-03-28
Excellent staff. Very friendly
2025-03-28
La Medusa is a beautiful hotel and the professionalism and courtesy of the staff at all levels and in all sections is of a very hight standard. Nothing is too much trouble. This is what marks this hotel out from others of the same classification. We would like to thank the Reception team for helping my husband out with repairing his suitcase which was damaged on the inbound flight and most particularly for the care and attention we received from Gennaro and his team in the restaurant. I need a gluten free diet and this was managed superbly throughout my stay. We would highly recommend this hotel to anyone we knew who was travelling in the area. Thank you!
2025-03-26
Ambiente accogliente, personale molto disponibile.
2025-03-26
X
2025-03-26
Sono stata veramente benissimo. Mi sono sentita molto ben accolta e coccolata. Grazie di cuore
2025-03-25
Genaro, Luigi, Milena and Gian Lucca in the catering department were ABSOLUTELY FANTASTIC! Luigi at the bar made our stay an unforgettable one, and Anna at reception treated us like royalty going way beyond to help us with any need. The staff in the Medussa is something really special, and have made us for sure plan a future trip back! We will be recommending many more people as well!
2025-03-25
All the staff was absolutely amazing!! Special thank you to Anna, Genaro, Luigui, Milena y Jan Luca. Everyone was so friendly, accommodating, and kind! The best hotel and staff and the food was delicious!
2025-03-24
Complimenti
2025-01-07
Solo un po' di attenzione al personale che pulisce le camere e bagni.
2025-01-07
Complimenti per la struttura, bellissima e ben curata. Servizi top
2025-01-07
Ringrazio e faccio i complimenti al personale dell’albergo per la cortesia dimostrata e per la cura con cui è tenuta la struttura
2025-01-07
Complimenti al personale attento e sempre disponibile
2025-01-06
Everyone was so kind! I can’t wait to come back! Your staff is so welcoming and helpful! I loved your spa, one of my favorites in the world!
2025-01-03
Ringraziamo tutto il personale, gentile, professionale e sempre attento alle nostre esigenze che ha contribuito a farci vivere un bellissimo Capodanno in questa elegantissima dimora. Nadia & Christophe (camera 314)
2025-01-03
Ringraziamo tutto il personale, gentile e professionale , e sempre attento alle nostre esigenze che ha contribuito a farci vivere un bellissimo Capodanno in questa elegantissima dimora !!! Nadia & Christophe ( camera 314 )
2025-01-03
Eccellente struttura, Vi faccio i miei complimenti.
2025-01-02
Grazieeeeeee
2025-01-02
Ambiente di classe, personale preparato, disponibile e molto cordiale. ServiI eccellenti ristorazione curata innovativa ma con riscontro alla tradizione.
2024-12-31
Everyone has been very helpful and friendly, from the restaurant to the front desk people who were so accommodating and helpful, thanks to all!
2024-12-31
front desk staff was very nice and helpful.
2024-12-30
Grazie mille a tutti voi per l’ospitalità. Ci sentiamo come a casa. Buon Anno a presto
2024-12-30
Big thank you to Achille. He was fantastic.
2024-12-30
Merci pour la gentillesse du personnel qui a pris la peine de satisfaire toutes nos demandes spéciales taxi ou location de voiture prosecco etc avec le sourire
2024-12-28
In verità la scelta è stata casuale. Siamo stati piacevolmente sorpresi.
2024-12-27
Très bel établissement et personnel très sympathique
2024-12-16
Grazie mille
2024-12-16
Everyone was very courteous and polite during our stay!
2024-12-15
Grazie per l’ospitalità, la “spontanea” simpatia e la professionalità mostrata.
2024-12-12
I had a very pleasant stay. The staffs are all very courteous! I enjoyed the waitress Nunzye very much. She taught me Italian and made great recommendations of where to visit. She is extremely friendly and helpful. She made sure to get the food that I like. Please thank her for me!
2024-12-12
Very please with our stay. Good breakfast
2024-12-11
Complimenti per tutto . Staff gentilissimo , accogliente e prontissimo ad ogni esigenza !! Top ritornerò sicuramente! Grazie ancora per tutto Sisto Adalgisa e Giovanni Cofone
2024-12-10
Excellent hotel!
2024-12-10
Very nice personnel.
2024-12-09
I would like to thank Antonino in particular. Also Gennaro and all the staff. This is a great hotel run brilliantly for its guests. I can’t recommend it highly enough.
2024-12-02
Grazie della professionalità
2024-12-02
Bravissimi! Complimenti!
2024-11-30
All of your staff were extremely helpful and kind. We loved our stay and hope to come back in the future. Grazie mille!
2024-11-25
Thank you for a wonderful stay at your hotel
2024-11-23
The reception staff and restaurant teams were exemplary.
2024-11-23
There were only 4-5 staff that we saw (low season) - all were very kind and helpful. Both front desk and at the restaurant / bar. Thank you.
2024-11-22
Je remercie le personnel de l'accueil qui nous a bien conseillé pour les visites à faire et je remercie Maria et Patricia les personnes qui s'occupent du spa, qui est très bien entretenu et elles font de très bons massages. Tout était parfait Merci
2024-11-21
Just a thank you for a wonderful stay. All of your staff were friendly, helpful and professional. The reception team could not have been more helpful in providing us with support for our stay to the area. All of the team however were a real pleasure to deal with. This was underpinned by the beautifully appointed hotel. Everything was impeccably clean and the food and service were first class.
2024-11-21
Excelente el trato de todo el personal , muy amables , en el desayuno , en la recepción
2024-11-21
Everything was perfect.
2024-11-21
Thank you so much for a fantastic stay! The hotel is so beautiful, the staff were amazing and couldn’t do enough to help. A special thank you to the breakfast room staff, they were absolutely amazing, nothing was too much trouble! Thank you again and we look forward to seeing you again soon!
2024-11-18
Just an overall amazing experience. Everyone was so nice and professional. You have a very nice piece of history in your hotel.
2024-11-17
I would like to thank you for your helpful maintenance service in recovering the jewelry that fell down the bathroom sink drain. I would also like to thank the reception staff for all their attention and help with directions to nearby parking lots and markets. And finally, for the excellent service provided by the restaurant staff, for the attention and memorable holidays provided.
2024-11-15
All of the staff was terrific - extremely professional and courteous. They offered help and service at every turn. The breakfast offering was outstanding and the staff offered additional items. The front desk staff were friendly and super helpful. I willing recommend this hotel to my family and colleagues and hope to return!
2024-11-15
Amazing service from arrival to departure. Beautiful hotel.
2024-11-14
Thank you for a great stay and wonderful service!
2024-11-14
Thanks for everything. It was an excellent stay
2024-11-14
I appreciate the way that you keep the historical villa and the original furnishing with respect and great care
2024-11-12
Séjour très agréable, nous reviendrons avec plaisir ! Par contre nous étions en chambre 209, 205, 206; j’ai réglé la totalité en partant lundi matin tôt et on a réclamé à ma fille qui partait plus tard 10€ pour une bouteille en verre que j’aurais emporté .il n’en ai rien car cette bouteille vide je l’ai mise à côté de la cafetière le dimanche matin et elle n’a pas été réremplie et a disparu. C’est vraiment gênant et inadmissible.ceci étant…. Votre établissement est magnifique !
2024-11-08
Front desk was amazing. Anna was so nice and helpful
2024-11-08
Anna and the other front desk staff were outstanding! They pleasant and courteous each time we interacted and are a true asset to the hotel. Also the dining staff and kitchen were warm and professional which made every meal more enjoyable.
2024-11-06
Ringraziamenti al personale della reception e della sala ristorante molto gradevoli
2024-11-06
Everything about our stay was wonderful. By far the most beautiful and most accommodating hotel during our italy trip.
2024-11-05
Im allgemeinen sonst alles top!! Sehr kompetentes und höfliches Personal
2024-11-05
Sehr zuvorkommend, hilfsbereit und freundlich, danke!
2024-11-04
Wonderful resort and service. Staff was exceptional. The breakfast was best ever experienced
2024-11-03
I miei complimenti al personale del ristorante attento, puntuale e gentile.
2024-11-03
Struttura confortevole e accogliente.
2024-11-01
We had a very pleasant two days in the hotel.
2024-11-01
un grande grazie per il regalo che ho ricevuto in occasione del mio compleanno
2024-10-30
Thank you for everything
2024-10-30
We hand a wonderful stay once again. The staff were so generous with their time and we received a fantastic welcome back. We will definitely be returning, La Medusa is a little piece of heaven for us.
2024-10-28
The whole front desk staff is excellent!! My wife and I have been traveling for over 50 years and Antonino, Achille, Anna, Fabio, Sara and Vincenzo are the best!! They were super attentive, polite, informative and courteous!! They all are the main reason we are planning to return to La Medusa. I also want to acknowledge the great staff at the breakfast buffet. Genaro, Nuncia, Milena, Luigi and the “teacher” were all exceptional!! Also, the gentleman at the bar, Luigi, was great!! His personality and humor made it always an enjoyable time. Rosa and Candida in housekeeping were great and very friendly. The room was always very clean and comfortable!! Grazie Mille!! Jose Negron and Margarita Aviles
2024-10-27
Our stay at La Medusa was wonderful. All staff were fantastic and couldn’t be more welcoming or helpful. We would highly recommend the hotel to anyone visiting Italy.
2024-10-27
Luigi and the main guigermo (main manager) sorry for spelling were exceptional.
2024-10-27
Evento svolto nel migliore dei modi, con accuratezza e cordialità
2024-10-26
Ho esperienza di hotel 5*L come F&B director e raramente ho visto una cura dei particolari come nel vostro hotel. Il personale F&B (guidati dall'ottimo Gennaro) e Housekeeping è sempre stato perfetto!!!
2024-10-24
Excellent service!
2024-10-24
We absolutely loved your hotel. The staff was wonderful. The garden was lovely and I regret that we haven´t time to use the pool or the spa. But perhaps we will come back :)
2024-10-24
The maître’d at the restaurant was excellent and really made our stay exceptional. Please thank him.
2024-10-23
The most amazing massage, such talented and friendly staff. Really impressed, thank you Patricia & Maria
2024-10-22
Thank you for your incredible hospitality and making my daughter and I feel so welcome!
2024-10-22
Ringrazio in particolare per la cortesia e la cordialità dimostrata dal personale della reception. Sottolineo la puntualità nei servizi.
2024-10-22
We had a lovely stay. I was very impressed by the attitude and professionalism of the staff. The culture the leadership has built with its staff is impressive. The environments were all beautiful and well kept. The pool water was too cold to use but the gardens, room and views were all amazing. Food at breakfast and lunch was delicious. The room service sandwich was very expensive and not very nice unfortunately. Shuttle bus was useful as hotel is a little cut off and you can’t get to places by foot.
2024-10-21
Complimenti a tutto lo staff e al personale preposto x servire le colazioni ……. Gentili preparati .
2024-10-21
Very friendly and happy to help with any needs (apart from listed above)
2024-10-20
Thanks
2024-10-19
Nous avons passé un très agréable séjour dans votre très bel établissement. Le personnel est charmant et parfaitement l'écoute. Nous espérons pouvoir revenir un jour chez vous. Bien à vous Famille DOAT
2024-10-18
I am astounded by the professionalism and courtesy of the staff of the hotel. They fact that they valet my car for free (or a part of my purchase), a welcome drink with a presentation of what you can do in the hotel. Free shuttling to certain local areas and only 10 euros if outside those local areas. I only stayed 1 night so I wasn't able to properly enjoy the amenities of the hotel. I would come back if I were to stay longer than 2 or more days).
2024-10-17
All staff were exceptional very kind considerate and helpful with all our needs. On arrival we were made to feel very welcome indeed. Gannaro was wonderful and welcoming
2024-10-17
Sehr freundlicher und kompetenter Service an der Rezeption.
2024-10-16
The staff were polite and professional. Made our stay extremely enjoyable.
2024-10-16
Molto apprezzata la disponibilità e la cordialità di tutto lo staff.
2024-10-16
Grazie per la gentilezza la cortesia e la disponibilità
2024-10-16
Thank you so very much for getting the handicap toilet seat for room 118 when we stayed there with the Adriano Moscatelli group. That was very much appreciated. The Hotel is fabulous, and we enjoyed our stay very much. The staff were all great!
2024-10-16
Merci pour cette parenthèse enchantée dans votre établissement Merci à l ensemble du personnel agréable et professionnel
2024-10-15
Nous avons passé un excellent séjour dans votre établissement. Le cadre est somptueux, mais nous voulons mettre en évidence le professionnalisme et l’amabilité de l’ensemble du personnel .
2024-10-15
All the staff at the hotel was extremely helpful and polite. It exceeded all our expectations! We were really happy we chose to stay at your hotel!
2024-10-15
The dining staff served us well and the two dinners prepared for our group were outstanding!
2024-10-14
Tutto il personale è gentile professionale accogliente
2024-10-14
Excellent staff all around from the front desk to the restaurant! Loved them all.
2024-10-14
Wir kennen viele gute Hotels auf der Welt. Aber Sie sind das erste Hotel in dem jeder!!!! Mitarbeiter ho CH Tee Leistung und Freundlichkeit hatte. Empfang, Putzteam, Pool, Service alle waren freundlich und kompetent. Sehr sauber. Bestes Essen. Wir kommen gerne wieder! Besondere Fürsorge durch restaurantchef Gennaro und sein Team. Auch ihre so liebe Sommelier. Sie hat uns tollen Wein aus der Region empfohlen.
2024-10-13
Hotel was as good as we expected, but the Staff were exceptional and very helpful. They perfected our stay!
2024-10-13
This is the best hotel I’ve ever stayed in without a doubt. Thank you so much for such a lovely experience!!
2024-10-13
We had a wonderful stay and experience at LaMedusa. Every staff member went out of their way to be helpful. We will happily recommend LaMedusa!
2024-10-13
Every member of staff we spoke to during the whole stay were so welcoming and friendly. The staff at the front desk assisted us with anything we needed. It really made our stay special. The interior and surrounding areas were beautiful as well.
2024-10-13
Service was outstanding. Breakfast daily was delicious. The 2 dinners were great. Thanks to all
2024-10-12
Hotel realmente eccellente.
2024-10-12
Food and beverage staff were impeccable. The house staff were exemplary. The bar staff in the evening were friendly, but not as attentive to empty drinks.
2024-10-11
Everyone we dealt with was fantastic.
2024-10-11
Everyone was very helpful and nice
2024-10-10
This hotel ranks among the finest we had the pleasure of staying at, having traveled extensively to over 12 countries and experienced numerous establishments. The staff went above and beyond to help make our stay so comfortable. We would give more than 5 stars to Anthony at the front desk and the spa was outstanding. Thank you for making our memories of Pompeii so amazing.
2024-10-09
N/A
2024-10-09
Thank tot for the service.
2024-10-08
Every staff member was extremely professional and helpful. From the front desk to the wait staff at breakfast and dinner, we would rate them all a very high 5 star rating. I cannot remember a more pleasurable stay. Thank you for a very memorable stay at your beautiful hotel.
2024-10-02
The property is beautiful the staff lovely people and very helpful. Only complaint the bedding and pillows could be better quality and the bath towels & products better quality ie. no bath robes or pool towels in the room.
2024-10-02
The Manager of the restaurant in the evening was amazing as were the serving staff and the pool attendant. The staff were fabulous
2024-10-01
Excellent facility and staff!
2024-10-01
We stayed at the end of September this year. Everyone we had contact with was kind , honest and extremely friendly. A team to be very proud of !!
2024-10-01
TOUT A ETE PARFAIT
2024-10-01
What a magical place! We had plans to tour the area and found ourselves not wanting to leave the hotel🥰 our room was clean and beautiful with an amazing balcony with the most wonderful view. The pool is magnificent, the restaurant and bar and the breakfast at the rooftop with breathtaking views. I have to give a huge credit to the hotel staff, the bartender Danino, antonio from the reception and above all to Gennaro who made our stay even more memorable.
2024-09-30
Ringraziamo io e mia moglie a tutto lo staf dell'hotel, in particolar modo ad Anna alla reception e a Vincenzo che con il suo sorriso e la sua cordialità ha reso ancora più piacevole il buongiorno con la colazione servita sulla meravigliosa terrazza.
2024-09-30
Notre séjour était incroyable ! Le personnel est très professionnel et accueillant. Les plats du restaurant sont un délice Un spécial remerciement à vincenzo qui s’est à chaque fois très bien occupé de nous
2024-09-30
Very nice staff
2024-09-30
Il personale, dai camerieri, inservienti, personale di pulizia, baristi e parcheggiatori… tutti gentilissimi, disponibili e solari. È la cosa che resta più impressa e volevamo fare i complimenti a tutti.
2024-09-30
Staff ultra gentile e cordiale sempre disponibili 🥹
2024-09-30
Grazie.
2024-09-30
Grazie ❤️
2024-09-29
I would like to thank everyone that made our holiday so special, everything about the hotel was amazing from top to bottom, the beautiful garden I have never seen anything like it, it was a pleasure to be in it, I really can not fault the staff food, drinks and will definitely be back
2024-09-29
All the staff were truly amazing! The day we arrived we were greeted by Anna who was so very helpful and polite. We attended the bar and met a very charming young man named Danilo, even though he was young his skills as a bartender were very good!! We also dined at the wonderful restaurant we were served by Milena and Vincenzo, we were advised by a very charismatic man named Gennaro. The cuisine was exceptional!! The service was first class. The spa was excellent and staff of Patrizia and Maria, were fabulous. The lifeguard Stefano was very friendly and extremely helpful! We could truly not fault anything!!!
2024-09-29
All staff were helpful and polite.
2024-09-28
You made my trip special.
2024-09-28
Our special thanks goes to Gerrano and team for making every evening meal fun, warm and exciting, we were never disappointed! Also to Vincenzo and team at breakfast with his friendly welcoming smile and Steffano at the pool, nothing was too much trouble. Your chefs are insanely talented, lamb to die for! 😂 Not forgetting the reception team, all so helpful. Myself and family had a fantastic, memorable holiday, albeit short..I've no doubt we will be back! Grazie Mille ❤
2024-09-28
Agradecimiento a todo el staff del hotel y los restaurantes por su excelente servicio, en especial a los concierges, fueron muy amables y nos atendieron excelente. Es un hotel precioso y regresaríamos felices.
2024-09-28
Each staff member was the best I could expect. Always smiling and cooperative. We appreciate the time and recommendations given by Mr Gennaro when ever we needed his advice. LaMedusa is by far the best hotel we’ve been in. Keep up the great hospitality
2024-09-28
Stefano who looked after us at the pool was amazing - he is a real credit to the hotel!
2024-09-28
We had a lovely stay. Staff so nice in every ways
2024-09-28
Un maravilloso lugar, disfrutamos demasiado nuestra estancia con ustedes. La atención hacia nosotros fue excelente, todos muy cálidos y amables. Muchas felicidades
2024-09-27
Cleaning staff so friendly and thoughtful.🤔
2024-09-27
Grazie mille. Ottimo soggiorno
2024-09-27
Thank you
2024-09-27
The Best!!!
2024-09-27
The staff were in general very courteous and helpful, apart from one person at breakfast who was a bit curt. I really enjoyed the stay in the hotel. Thank you very much for making the stay as pleasant as it was.
2024-09-27
Very comfortable, thank you.
2024-09-27
A big thank you for looking after us so well in your beautiful hotel!
2024-09-26
We enjoyed a wonderful stay and wish we could have stayed longer. Thank you for the wonderful hospitality.
2024-09-26
Everyone from the front desk, breakfast and dining in the evenings, made our stay very special and enjoyable Thanks to all
2024-09-25
Thank you for a lovely stay and wonderful breakfast in your hotel.
2024-09-24
Beautiful hotel. Professional staff. The shuttle service to town is very appreciated!!
2024-09-24
Great staff! Great attitudes! Very professional. Congratulations!
2024-09-24
It was a wonderful stay. No complaints!
2024-09-23
A big thank you to the beautiful people at La Medusa for making us feel like family even though we were unable to speak Italian . This beautiful hotel has left a warm space in our hearts for Italy
2024-09-23
We had a wonderful time. The staff was very helpful with suggestions to visit the huatorical villas. They typed up extensive information for us. The staff was so responsive at our evening dinners. Thank you.
2024-09-22
I loved staying there. Everyone and everything was wonderful. I particularly compliment the staff on their professionalism, friendliness and sincere efforts to make our stay the best possible. Grazie mille!
2024-09-22
Wonderful hotel
2024-09-22
what a wonderful place to stay. Well-trained staff congratulations on that.
2024-09-22
Beautiful resort.
2024-09-22
Thank you for making my vacation welcoming.
2024-09-22
Great place and very comfortable... thanks for all who served us and treated my kids so kindly
2024-09-22
A Ana en recepción siempre con su sonrisa y muy atenta todo el tiempo. Hace muy especial el recibimiento con ella. El personal del restaurante también muy atento, le llevaron velilta con los hotcakes a mi hijo por su cumpleaños, un muy buen detalle. De los mejores hoteles a los que he asisitido.
2024-09-22
This hotel is by far the best in Italy. The staff are so friendly and proud of their environment that it spills over to the guests. Everyone went out of their way to assure our stay was outstanding.
2024-09-21
Disponibilità eccezionale
2024-09-21
Wonderful . Just a little loud with the weddings and 50th and party , in the marque above our room. Also be good to restock the tea and coffee in the room rather than have to keep asking.
2024-09-22
Foi td maravilhoso
2024-09-21
The staff was polite and courteous. The staff keeps the grounds very clean.
2024-09-21
J'ai particulièrement apprécié la gentillesse de toute votre équipe. Les prestations de l'hôtel sont déjà exceptionnelles, mais l'équipe apportait un réel plus qui a fait de mon séjour un merveilleux moment.
2024-09-20
Beautiful hotel made even better by the excellent staff. I could not have asked for a better experience. All of my expectations were exceeded.
2024-09-20
The staff were extremely accommodating! The hotel was amazing. We were very impressed!
2024-09-19
The resort is simply beautiful - I wish that we could have stayed a few more days and enjoy the beautiful grounds.
2024-09-18
Special thanks to Vincenzo and Gennaro
2024-09-17
I truly enjoyed my stay in your hotel. The room was nice, the staff was very friendly and helpful. The food was really good. 10/10 for making my holiday so wonderful. Thank you very much for everything.
2024-09-17
Bellissimo hotel, personale top, soprattutto al ristorante molto attento, anche per la mia dieta senza glutine, grazie per questo! Consiglierei questo hotel e ritorneremo sicuramente!
2024-09-17
The staff - from the front desk reception to the the breakfast servers were fantastic. Most of them were personable and friendly, helpful. I especially enjoyed Sara, Achille, Fabio and Antonino at the front. And upstairs the staff Vicenzo and Angela were super!
2024-09-17
All of the staff were amazing and the shuttle bus was a life saver for us. Would like to thank all reception staff and especially mention Lucenzo who served our breakfast and one of our main meals. He offered exceptional service and very welcoming
2024-09-17
Un buon soggiorno, di alta qualita
2024-09-16
Oltre al pernottamento, abbiamo avuto il piacere di poter festeggiare da voi il giorno del nostro matrimonio. Feste stupende e personale sempre disponibile e professionale.
2024-09-16
My travel plans changed at 10pm while we were at dinner. I had to leave the hotel at 4am the next morning. Our waiter made arrangements for a breakfast bag to be ready for me upon my departure. It was so sweet and appreciated.
2024-09-16
Great staff everywhere, at the restaurant, pool, spa, all fabulous and helpful,
2024-09-16
Great srtaff friendly and Professional a credit to the hotel
2024-09-12
I appreciated the kind and professional staff, especially the catering team. As well as the very agreeable hotel accomodation. Thank you for making our stay one to remember
2024-09-12
There are not enough electricty connections in the bedroom. For phone etc etc
2024-09-12
A special thanks to the staff at diner. Their kindness and assistance when I got unwell the 1st evening were remarkable. Bavo and Thank you.
2024-09-12
prima
2024-09-07
We had a wonderful experience from start to finish. Your staff: Antonino, Genero, Danillo, Vincenzo, Fabio, Angela, Luigi - just to name a few, went above and beyond every opportunity they had to make us feel extra special. Being a 3rd generation native from Napoli, I felt that this trip with your team / property exceeded all of my expectations. Grazie! 🇮🇹🤌 Mike / Iriana Formato Chicago
2024-09-07
Excelente hotel lo mejor q he estado
2024-09-07
Simona was the best staff member we encountered, she made us feel so welcome! Everyone was amazing but she truly stood out.
2024-09-07
Thank you for making it a great stay for us
2024-09-06
Merci pour ce super séjour, équipe attentionnée et professionnelle.
2024-09-06
The building has a quiet elegance and charm. The staff are so warm and personable and genuine in their professional role. The food is impeccable. The garden is a romantic idyll.
2024-09-06
Lovely stay! Our server at night was top of the top!
2024-09-05
Your staff were exceptional. First class service in every way. Special mention to Gennaro, Vincenzo, Marie Alena, Antoni, Salvatore and Stefano. Thank you for making our stay so comfortable. Your generosity and kindness is unique.
2024-09-03
Thank you for making our stay so very special. The staff are exceptional in all areas of service and are a credit to the hotel.
2024-09-03
Management and staff are always incredible. They're professionalism and accomodation of your wants is 5*. The Medusa is easily my favorite hotel in Stabia!!
2024-09-03
Un grand merci pour l'amabilité et la gentillesse de vos collaborateurs. Notre séjour fut parfait. Les chambres sont extrêmement propres, les infrastructures excellentes et le personnel remarquable.
2024-09-02
We had a wonderful stay at the hotel, all the staff were very help and nice. The room was fantastic, the breakfast was lovely and the staff very polite.
2024-09-02
We had a lovely stay and especially appreciated that we got an upgraded room as it was our 30th wedding anniversary. The staff in reception and at breakfast were so helpful. It made our holiday extra special.
2024-09-01
Ringrazio tutto lo staff per l ottima organizzazione e cortesia e complimenti al cuoco
2024-08-31
Amazing staff always smiling and helpful and restaurant staff were simply the best.
2024-08-31
We have just got back from spending a week at your hotel. We were travelling with our 17 year old autistic son (who doesn't always enjoy new places) and I cannot thank the staff enough for their kindness and attention. Particularly the restaurant and bar staff. Please give our thanks to Gernaro, Milena and there were two younger members of staff (one female with glasses) who Finley will forever remember as the 'nice cheese lady' for giving him extra cheese. They made our evening so enjoyable by meeting Finleys needs. Felt like a very special place.
2024-08-30
Sehr schöne Location mit unglaublich engagiertem und nettem Personal.
2024-08-29
hotel con muy bien situado para visitar tanto la costa amalfitana como Pompeya o Nápoles, con unas instalaciones y jardines magnificas y un servicio impecable.
2024-08-29
Staff della colazione, servizio cortese e accuratissimo.
2024-08-29
Grazie della ospitalità a tutti In particolare al servizio ristorante Buonissimo il cibo Attentissimo tutto il personale di sala
2024-08-29
Beautiful hotel with truly exemplary service. Lovely relaxing week in a fabulous setting. Thank you!
2024-08-28
Très bel établissement + équipe de qualité
2024-08-27
Exceptionala locatia, gradina de vis, piscina curata, cu salvamar propriu. A fost o sedere de vis, nu am cuvinte sa descriu frumusetea si ospitalitatea .felicitari. visam sa revenim!!!
2024-08-27
Merci pour la qualité de votre équipe. Une équipe très attentionné.
2024-08-27
Staff and management were extremely courteous
2024-08-27
Dear LaMEDUSA, i was especially impressed about the wohle stuff: everyone of them aways was friendly and accomodating, and every wish was reading from our eyes. After a side trip, when we came back to the Hotel, it was like coming home ❤️ It was a dream vacation! Thank you so much! P.s.: the garden is a Paradise🥰 Kind regards Birgit
2024-08-27
Thank you all the staff, amazing stay there! Everyone was so welcoming and had recommendations of restaurants and places. Truly an amazing atmosphere and people, the restaurants food was really good
2024-08-26
Compliments and thanks to Fabio, Anna, and Salvatore (pool attendant)!
2024-08-26
Un ringraziamento particolare al maitre e a tutti i camerieri del ristorante e della colazione.
2024-08-26
Un grand merci au personnel dans son ensemble, à l'accueil, personnel toujours agréable et souriant. Au restaurant, le personnel est exceptionnel, d'une très grande gentillesse et très serviable, toujours là pour le moindre désir avec un service de qualité. A la piscine, toujours serviable et à l'écoute. Rien à redire sur le personnel ou l'hôtel, séjour de rêve, à refaire sans aucune hésitation. Un grand merci pour ce professionnalisme exceptionnel.
2024-08-26
Bravissimi
2024-08-25
Merci pour ce merveilleux séjour dans votre hôtel .
2024-08-24
Mi sono già complimentato a voce per la cortesia e professionalità di tutto il personale ma colgo l'occasione per farlo nuovamente. Spero di avere modo di essere ancora vostro ospite in futuro.
2024-08-24
We want to thank the staff at the front desk. Your help made a big difference to us enjoying our trip!
2024-08-24
The staff were very friendly and helpful and provided excellent service. The quality of the breakfast was excellent
2024-08-24
The staff is wonderful and they make the stay great The hotel and the garden are amazing
2024-08-24
Staff at breakfast were perfect, super friendly, courteous, smiling with immaculate service and attention to detail The quality of the breakfast was exceptional
2024-08-24
All the people where very courteous, responsibe and very pleasant. Special thanks to the breakfast and dinner waiters and attendants.
2024-08-23
Lors de notre séjour nous avons été très bien reçu par l’ensemble du personnel qui a été à notre écoute, et à notre disposition. Merci encore à tout le personnel qui a été d’une extrême gentillesse et a rendu notre séjour très agréable.
2024-08-22
Un merci tout particulier à Vincenzo pour son sourire son amabilité et sa gentillesse et à Gennaro pour toutes les petites attentions bienveillantes à l’égard de notre famille. Un modèle d’hospitalité à l’italienne dans un cadre luxuriant.
2024-08-21
Vinchenco and Danilo
2024-08-21
Sehr geehrte Damen und Herren., Wir sind sehr dankbar für die Zeit in Ihren Hotel. Es hat uns sehr gefallen. Wir waren sehr zufrieden!
2024-08-20
A special thank you to everyone for making our return visit so welcoming, excellent service and ambiance. We look forward to returning in April 25 and in August 25 for our magical wedding. La Medusa you are truely a very special place.
2024-08-19
Thank you all for a fantastic visit in your lovely Hotel. The garden is fantastic and everyone is so kindful. Best regards Lena
2024-08-19
Everyone we met that worked at the hotel were fantastic.
2024-08-19
I experienced one of the best service in my travels around Europe. All the staff were friendly, professional and courteous from the moment we walked in to the moment we were dropped off at the local train station by the shuttle driver. I can’t thank you all enough. I will definitely be coming back again and I highly recommend this beautiful hotel.
2024-08-19
Our stay was fantastic and all staff were wonderful. Special mention to Stefano at the pool, Gerardo the driver and anyone who helped us on reception with WhatsApp!
2024-08-19
It was a really pleasant stay, thanks to all staff they was very friendly and professional
2024-08-18
Ottima struttura Personale qualificato ed accogliente Da ritornarci
2024-08-18
Achille on reception was lovely.. and very professional. On both nights we stayed at the hotel we had dinner in the hotel garden. The outdoor setting was magical, and the quality of the food and the service from the team was exceptional - it was a highlight of our holiday.
2024-08-18
Tout était parfait On a adoré Décoration et piscine top Dîner du 15 août top
2024-08-18
Merci pour vos conseils de voyages , de restaurations et votre amabilité.
2024-08-18
Come già scritto su Google, grazie per questa fantastica esperienza ad ognuno di voi. Siete stati unici abbiamo trascorso 3 giorni meravigliosi.
2024-08-18
Stefano the pool attendant was very attentive and friendly, The breakfast staff were amazing and reception very helpful
2024-08-18
Outstanding service our compliment to your staff
2024-08-17
Breakfast staff and pool staff amazing in fact all staff very commendable
2024-08-17
The staff is perfect and amazing
2024-08-17
Ho lasciato un bigliettino nella camera al terzo piano, avevamo soggiornato giovedì notte a nome Michelini Michele. Grazie.
2024-08-16
Merci pour votre service excellent .
2024-08-16
We stayed for 8 days and had the best time in Italy thanks to the hot, staff and services. We will be back!
2024-08-17
Incredible hospitality
2024-08-16
Excellent hotel and very nice staff.
2024-08-15
Caro team di Hotel Medusa Vogliamo ringraziarvi di cuore per la fantastica esperienza che abbiamo vissuto da voi. Il cibo era delizioso e i consigli sono stati perfetti. Il vostro servizio è stato eccellente e ci siamo sentiti davvero ben accolti. Un grande grazie agli chef per i loro capolavori culinari e allo staff per il servizio cordiale e professionale. Meritate assolutamente cinque stelle! Non vediamo l’ora di tornare presto per godere di nuovo della vostra cucina. Cordiali saluti, Room 304 De Mesmaeker
2024-08-14
Établissement magnifique et très agréable. Toutes les personnes ont été aux petits soins pour nous. Au restaurant Genaro, Vincenzo, Frederick et j en oubli ont été supers. Les personnes à l accueil ont trouvé des solutions pour nous. Je recommande vivement.
2024-08-14
Hotel itself is great, but hospitality and professionalism of all your personnel is stunning.
2024-08-13
It was really a wonderful stay in the hotel. Everybody was very friendly and helpful.
2024-08-11
We had the perfect stay, the staff were all welcoming, friendly and professional. The hotel environment was a really special place and we would love to return in the future.
2024-08-11
Superbe hotel, personnel au top, buffet du petit déjeuner excellent
2024-08-11
The entire staff - from the cleaning personnel to the reception to the pool orderly to the waitstaff, etc. etc. was absolutely wonderful. Courteous, beyond friendly, great with our young kids. Such an amazing experience!
2024-08-11
Attenzione ai dettagli e cortesia!
2024-08-09
I would like to thank all the staff specially vizente for help us with amazing service at the breakfast. Very profesional and friendly with me and my family I’ll send 5 stars for him!
2024-08-08
Je tiens à féliciter tout particulièrement monsieur Genaro le maître d’hôtel , grand professionnel , sans oublié le maître nageur .
2024-08-08
The hotel staff were very helpful, friendly and welcoming. I really enjoyed my visit.
2024-08-08
Bravo ! Tout était parfait ! Le cadre, la piscine, le personnel, le restaurant et les magnifiques PDJ !
2024-08-07
We had the most amazing stay and can’t thank the staff enough
2024-08-05
I stayed in many hotels before. But your hotel in Castellammare is one of the best I ever stayed at. The breakfast was superb and the two dinners we had was incredible. Special thanks to all hotel and restaurant employees. We will definately come back soon. Best, Patrick & Alina from Switzerland
2024-08-05
Many thanks, we enjoyed our stay very much and will come back again. Everything is great, the food, the hotel, the staff, really top-noth!
2024-08-05
Parfait
2024-08-05
Staff d'eccellenza. Parco strepitoso
2024-08-02
Hartelijk bedankt voor alle goede zorgen. U heeft een prachtig hotel met fantastisch personeel!
2024-08-01
We had a fantastic stay in La Medusa! The staff is amazing: friendly, helpfull, the make your stay very fine, accomadation is super!
2024-08-01
Thanks to you all, special thanks to Sara in the reception for saving us, Daniello at the bar for laughs and excellent service at last a very special thanks to Genaro for excellent service and help to what we could visit and how to travel. Hope to se you again next year. Regards Daniel and Desiree , room 318
2024-07-30
Thanka to Gennaro for being the best!
2024-07-29
Esperienza fantastica grazie di tutto ritornerò al più presto
2024-07-29
Incantevole... Tutto!!! Da farsi ricordare!!!
2024-07-27
Splendid hotel!
2024-07-27
Though our stay was short. My wife and I were thoroughly impressed. This was a great pick and a great line for Hilton to be a part of. Places like yours make them look good.
2024-07-25
Thank you to Gennaro! He made our stay extra special.
2024-07-25
Thank you for an excellent stay, staff were very attentive and courteous which was well appreciated!
2024-07-24
All staff and management were exceptional. Very polite, helpful and always smiling.
2024-07-24
Sentirse en casa es una constante. Gratificante y mágico
2024-07-24
overall we had a most enjoyable stay and would like a special thank you to the restaurant manager and his team for looking after us so well.
2024-07-24
We had an incredible stay. We found all of the staff at The Medusa incredibly courtesy, helpful and knowledgeable. The hotel and grounds are really beautiful and thoughtfully put together and we had a really memorable dining experience there - with incredible food. It’s a very special place with exceptional service and we look forward to coming back to stay.
2024-07-23
Vielen Dank für den außerordentlichen schönen Aufenthalt. Das gesamte Team war immer sehr freundlich und Hilfsbereit.
2024-07-23
Thank you very much for the pleasant stay!
2024-07-22
Every member of staff were so welcoming, very helpful and went above and beyond to make our holiday perfect! Thank you so much to everyone for your help during our stay! We will hopefully be back soon!
2024-07-21
Reception an restaurant staff were exceptionally good
2024-07-21
We would like to specially thank the staff at the reception and at the restaurant
2024-07-20
Alles sehr gut, gerne kommen wir wieder ☺️
2024-07-19
The staff is amazing and very helpful.
2024-07-18
Excellent service and beautiful grounds. Staff was very professional.
2024-07-17
Always accomodating! Thank you!
2024-07-17
Wonderful service overall especially the waitstaff and breakfast and dinner.
2024-07-17
Staying at La Medusa was beyond our expectations, the hotel and all the staff-members we met where the best professionals ever!! Big compliments to all of them. If it was up to us we would rate this magisch place with even 6*!! Hope to come back and would recommend La Medusa to others.
2024-07-16
First class service and very professional. Especially, the restaurant manager was excellent, helpful and very pleasant to talk to.
2024-07-15
Das gesamt Personal war sehr freundlich und zuvorkommend. Ein besonderer Dank gilt Stefano, der uns stets mit Tipps und Geränken verwöhnt hat.
2024-07-15
The hotel was fantastic. The staff were extremely friendly and professional and everywhere was perfectly clean and well presented.
2024-07-15
Everyone we encountered was so kind and helpful! And, they made us feel really special. They always knew who we were as we left & came each day.
2024-07-15
Professionali e simpaticin
2024-07-15
Thank you so much for an incredible stay at your hotel!!! It was such a pleasant experience. EVERYONE was so professional and so friendly. Thank you, to everyone, from those in reception who took the time to personally sit down with me to arrange my travel plans to those who served us at dinner. Thank you, Gennaro for making us feel seen! Your attention to detail, conversations, and advice were amazing, Overall, this was such a GREAT experience, and I will definitely visit again. I highly recommend anyone to stay here!
2024-07-15
Gostaria de agradecer toda a atenção e gentileza do Genaro.
2024-07-14
Fantastisk personale🙏🙏🙏 Super service og meget smuk have på hotellet.
2024-07-14
We had a great stay and enjoyed every minute -fabulous staff and lovely building and artefacts within
2024-07-14
Sempre incantevole e personale professionale
Eccellente
Prenotazione e accoglienza
Prenotazione e accoglienza
Centro benessere
Soddisfazione globale e informazioni generali
Camera
Via Passeggiata Archeologica 5, Castellammare Di Stabia 80053, NA
+390818723383
2025-07-09
The entire team at La Medusa was exceptional! We loved it! We felt at ease from the moment we stepped in. Very friendly staff, elegant decor, and a peaceful, soothing atmosphere. Ideal for both work trips and short breaks. From start to finish, the hotel management made us feel at home. Everything went smoothly and felt easy. Our stay was truly memorable. The peaceful ambiance and excellent staff made this one of the best hotel experiences we’ve had. Mille grazie!