La Medusa Hotel - Dimora di Charme
Lingua
La Medusa Hotel - Dimora di Charme
Lingua2026-05-27
Wonderful staff. Anna, in particular, was welcome and anticipated our every need. From booking bus taxis to making sure we had a to go breakfast for our early morning departure
2026-05-25
We were highly impressed with the professional and warm attitude of the hotel team, from the the front desk to housekeeping to the restaurant staff.
2026-05-24
Danke an ihr stehst bemühtes , sehr freundliches Personal. Und die gute Küche!
2026-05-23
I was overwhelmed with the beauty of the gardens!
2026-05-23
We had a wonderful stay in your beautiful hotel. The staff was just wonderful - friendly, thoughtful, and very helpful. We will definitely be coming back.
2026-05-21
Tutto perfetto davvero
2026-05-21
Staff was kind and very professional
2026-05-20
The staff were extremely welcoming. Huge thanks to all of them. Very helpful and courteous too. That includes the ladies who cleaned our rooms as well.
2026-05-19
Hi, me and my girl friend had a great time celebrating my birthday. The staff made our stay very pleasant.
2026-05-19
Angela was a very thoughtful and thorough hostess. She made me feel right at home and provided excellent recommendations on things to do in Sorrento and the surrounding area. I travel frequently and rarely find that level of quality service.
2026-05-19
Carlo in the lounge bar area was very nice and accommodating
2026-05-18
Excelente servicio!!
2026-05-18
Perfecta atención en especial de la señorita Ángela.
2026-05-18
Everyone was incredibly friendly, helpful and professional. Thanks to Fabio for a warm welcome and Angela for assisting with our accommodations. Also thanks to other staff members who provided suggestions on how to get to Capri and the other sights. Also truly appreciate housekeeping and the dining crew.
2026-05-17
Thank you very much for making our stay so pleasant and wonderful! I really appreciate all the effort you put to make it as special as possible
2026-05-17
We willen al het personeel bedanken voor hun enorme inzet,om alles in goede banen leiden. Ze waren heel attent ,super vriendelijk en we konden altijd met onze vragen terecht. Dikke pluim voor het ganse team👌👌👏👏🥰
2026-05-17
Thank you for a very fine stay, with friendly staff and good kitchen (the meals were very good but the menu was set according to the wishes of the Blauwe Vogel but changes were possible) Thank you for the very fine kitchen staff and head of the head of service in the dining room.
2026-05-17
No
2026-05-16
I appreciate all the help the front desk gave us in figuring out some transportation issues.
2026-05-16
Superb stay, we would definitely return, but probably more into high season as it felt like the hotel was still just opening up.
2026-05-15
We love your hotel! You treated us so well and our expectations were exceeded. The garden is so wonderful and beautyful🌸
2026-05-15
The entire experience was great, amazing staff, food, and hotel.
2026-05-15
Tout a été parfait le personnel toujours à l'écoute et très agréable un message particulier à Gennaro pour sa gentillesse et notre écoute pour des renseignements et toutes ces petites attentions
2026-05-15
Personnel d'une très grande disponibilité et d'une bienveillance remarquable, avec une parfaite intelligence dans la communication. Un très grand merci pour nous avoir permis de passer un séjour inoubliable ❤️. Era davvero perfetto
2026-05-14
Stefano at the pool was terrific
2026-05-14
Merci infiniment pour votre accueil et ce super séjour.
2026-05-12
Everyone was so helpful, professional, and friendly. Your organization is extremely well wrong. Thank you for a lovely day.
2026-05-11
We enjoyed a lot our stay in La Médusa, perfectly situated to discover of the région. The hôtel and the quality of the team greatly contributed to the success of our holidays.
2026-05-11
Special thanks to the staff at the restaurant for dinner and breakfast. They went above and beyond to accommodate my dietary restrictions which I very much appreciated. The food and services were the best I’ve ever experienced and was a lovely way to spend my birthday celebration in Italy.
2026-05-11
We found All staff friendly and very helpful and would like to thank everyone for a most enjoyable stay.
2026-05-11
Merci pour la gentillesse et la compétence du personnel tout au long de notre séjour dans cet hôtel magnifique
2026-05-11
Apart from the above comment / error the staff could not have been more pleasant and helpful. They are to be commended.
2026-05-10
Everyone was truly amazing. A special shout out to the food manager Girallo (spelling). e went above and beyond to make my husbands birthday special. We can not thank him enough!! However, everyone was truly amazing!! Thank you for making this trip so extra special. Line item to add above for how we learned about the hotel. We learned about it through Hilton. Thank you again for a truly memorable stay!
2026-05-09
We cannot say enough nice things about your staff! They were ALL amazing! The hotel is absolutely beautiful and we loved our stay with you the best out of the 4 different hotels we visited! The only complaint is the location, however, obviously there is nothing you can do about that. Your staff went above and beyond to make us feel welcome, like family. Everyone was so kind and personable. Our stay with you was priceless!! Thank you for making a part of our honeymoon special!
2026-05-08
Compliments to these members of staff who made our stay unforgettable for all the right reasons: Antonio and Maria-Luisa at dinner; Gennaro at breakfast and dinner; all the reception staff, and particularly Angela who greeted us on arrival; Antonio the driver; and the young man who served us our cocktails. I apologise for leaving behind at reception a bottle of Giuseppe Giusto balsamico, which Antonio (waiter) had arranged for me to collect and pay for. I'm sorry! We were in a hurry and I forgot it! We loved our second visit to this wonderful hotel. Thank you so much. Avril and Stuart Johnson.
2026-05-08
Thank you for a wonderful stay at La Medusa. Everything and everybody were just great and made our stay so comfortable and enjoyable. Your attention to my gluten free requirements was most appreciated and the best I have had in a long time.
2026-05-07
Many thanks to all of you for the magnificent work, for the comfort and the kindness. Wishes to continue a successful Story.
2026-05-07
We have very much loved the stay , but we had no time to visit the garden on the site swimmingpool. Perhaps a next time?...
2026-05-07
It was excellent!!! Very good food and top maitre. Nice garden and very clean. The breakfast was delicious. TOP !!!!!
2026-05-07
We've enjoyed our stay at The Medusa very much. We like to congratulate the staff for their professionalism and especially for their friendlyness
2026-05-07
We were very satisfied! But the wine to drink is not cheap!
2026-05-04
Thanks a lot for all your efforts to make our stay great
2026-05-03
Your front end staff (especially your concierge) were fabulous. All of them. Helpful kind overall great people. Your bar area was warm and inviting. Our family came to drop us off and they made them all feel welcome. This is a beautiful place with beautiful people.
2026-05-02
Es ist ein sehr professionell geführtes Haus mit netten Personal. Die Einrichtung mit all seinen Accessoires sind sehr geschmackvoll.
2026-05-02
Thank you
2026-05-02
Heel mooi hotel met mooie grote kamers, vriendelijk personeel, lekker eten en mooie omgeving
2026-05-02
Thank you for a wonderful stay at your beautiful hotel.. can’t wait until next year to be back
2026-05-01
Cari amici di Le Medusa, grazie per il miglior viaggio della nostra vita. Tutte le persone qui sono le persone più gentili, intelligenti e amichevoli che esistano. Ci torneremo sicuramente.
2026-04-30
Grazie di cuore per questi due giorni meravigliosi sotto tutti i punti di vista. Mi hanno ritemprato il corpo e lo spirito. 🙏🏻 Lorenza Resuli
2026-04-30
Personale preparato e gentile
2026-04-28
Many thanks to Pierpaolo for resolving our issue of a computer duplication of our reservation, and refunding us appropriately.....You handled that situation elegantly !!
2026-04-30
Grazie per la squisita accoglienza e per i doni dedicati. E un grazie particolare alla cameriera e al maître di sala che hanno saputo davvero metterci a nostro agio grazie alla loro professionalità e attenzioni.
2026-04-30
Nous remercions tout le personnel d'accueil, de la restauration , Maria Louisa , toujours souriante extrêmement à l'écoute , ainsi que tout le personnel , notre séjour a été fabuleux. merci a tous. Nous reviendrons et surtout nous recommanderons cet établissement.
2026-04-27
Great job by all!!! Beautiful!!!!
2026-04-28
Além do belíssimo enquadramento paisagístico e de da fantástica arquitetura do edifício, o que mais nos agradou foi a simpatia e profissionalismo dos vossos colaboradores. Parabéns!
2026-04-28
The staff were all very friendly. The meals were delicious ( especially the desserts). Although I had a single room, I had a beautiful view. Thank you very much!
2026-04-27
Estamos felices de haber elegido LA MEDUSA... todo el personal ha sido amable y gentil.
2026-04-27
Thank you.
2026-04-27
This was a beautiful hotel with excellent service and we will recommend it to others.
2026-04-27
Excellent in all respects (except WIFI didn't work in our room very well - we had to go to the corridor to use it)
2026-04-27
Apart from poor WiFi in our bedroom and the problem with the safe it was a fantastic stay. Beautiful rooms throughout the hotel; extremely friendly and helpful staff; very good food; beautiful gardens; fantastic position and views. I would highly recommend La Medusa to anyone.
2026-04-27
Everyone was extremely polite, helpful and friendly especially all of the dining room staff.
2026-04-27
Lovely staff, well trained and very responsive
2026-04-27
The hotel was beautiful and surpassed my expectations. I was made to feel welcome and at home. I would love to come back one day.
2026-04-27
Thanks for a wonderful stay, The hotel has a beautiful aspect looking towards Vesuvius as I came in an ACE Cultural Tour
2026-04-27
charming staff - eventually got my 6am wake up call working
2026-04-27
I had a lovely stay and your staff were excellent
2026-04-25
The staff was wonderful and the room was immaculate. Truly delightful stay!
2026-04-23
We appreciate you and your staff - we wished our stay was longer. The restaurant was excellent for both lunch and dinner! Also to note we are Hilton Gold customers so did find your accommodations through our app and we are very happy we were able to stay with you.
2026-04-23
We had a very comfortable, relaxing stay. Your staff was very professional thank you
2026-04-24
This was a splendid hotel, with all the services one could hope for. The staff were very welcoming, nothing was too much trouble and we felt very relaxed and comfortable in beautiful surroundings.
2026-04-22
Fabio, Sarah, the evening bartender, breakfast staff were all excellent, professional and easy to work with.
2026-04-21
The staff are all wonderful! Gennaro the Maitre D’ took care of us for every meal we ate there, Carlo was a great bar man (fantastic Vodka Martinis!) and Stefano took so much time to show us round the grounds and help us around the pool. The reception team and concierge are also so kind and helpful - thank you for helping helping with my left behind phone! We had a lovely time and will certainly be back again!
2026-04-20
We felt very pampered - it is a luxurious hotel!
2026-04-19
Speriamo in un futuro prossimo di essere vostri ospiti per tutto il campionato. S.S. Juve Stabia
2026-04-16
Vert attentive staff in the restaurant!
2026-04-16
Alles was in orde. Zeer vriendelijk en behulpzaam personeel.
2026-04-14
The stay was great and staff was amazing. You made our visit and stay a worthwhile
2026-04-12
Thank you to the restaurant's team, excellent experience
2026-04-12
Lovely staff!
2026-04-12
The Gluten free items were fantastic, thank you for doing this so well. The quality of the rooms, the food and the service from the staff members were brilliant. The Hotel is fantastic, we would love to come back.
2026-04-12
amazing customer service from all staff
2026-04-11
Vielen Dank an das gesamte Team. Wir haben uns sehr wohl gefühlt. Alle waren sehr freundlich, hilfsbereit und zuverlässig. Es war eine wunderschöne Zeit. Dankeschön!!!
2026-04-08
Ringraziamenti e complimenti al Vs. Maitre di sala ed al Vs. chef Edoardo Giglio per la cortesia,l'impeccabile professionalità,la passione profusa nel loro lavoro,con l'intento di farci stare benissimo. Siamo molto grati
2026-04-10
You’ve created a beautiful and welcoming environment. We loved the hotel and the hotel grounds and the staff was very friendly and accommodating. We’ll definitely come back again!
2026-04-10
All staff were so friendly and welcoming, from the front desk to the restaurant. We had the most wonderful time, nothing was too much trouble - lending us chargers because we brought the wrong adapters, printing tickets for us. Gennaro and his team in the restaurant were so lovely and friendly - special thanks to the chef who creates the most beautiful food. We will definitely recommend your hotel to anyone visiting the area and would love to visit again one day. Thank you all for helping to make our holiday extra special. Teri and Richard Ives
2026-04-08
Beautiful hotel!! Especially the breakfast.
2026-04-08
The entire staff was very pleasant and attentive. It was a grear stay from start to finish
2026-04-07
Muchas gracias por el buen trato durante toda la estancia. Volveremos
2026-04-07
Complimenti per la professionalità e la cortesia. Ottimo il servizio.
2026-04-07
Complimenti per quest'ottimo hotel. Il personale è stato super gentile e disponibile. Il cibo servito eccezionale. Il parco è un paradiso terrestre stupendo.Penso che ritornerò.
2026-04-07
Todo genial, muchas gracias por todo
2026-04-07
Sin duda, el viaje no habría sido tan especial si no hubiésemos estado hospedados en vuestro hotel. Nos ha encantado y el personal ha sido muy amable y servicial, nos gestionaron la reserva de un tour en español con mucha diligencia y amabilidad. Siempre una agradable sonrisa y muy cercanos Lo recomendaremos a nuestros amigos y familiares
2026-04-07
Tutto perfetto
2026-04-06
Thank you for making our stay wonderful.
2026-04-06
Complimenti alla signora delle pulizie, al direttore di sala e a tutto lo staff. Un plauso anche alla pasticcera per i dolci a colazione.
2026-04-06
El trato recibido ha sido de 10, muchas gracias al personal del hotel!!
2026-04-04
The dinner was amazing!!! Better than the Michelin stars we visited. We plan on coming back In September
2026-04-04
Thank you to the lady who greeted us at the check in
2026-04-01
Everything was perfect. From check in to check out, everyone made us feel welcomed and appreciated. I will highly recommend this hotel to all our friends traveling to this area. Maria Louise went above and beyond to make our dining experiences memorable. We will definitely be back!
2026-04-01
Merci beaucoup ❤️
2026-03-31
Vielen Dank für den wundervollen und familiären Aufenthalt! Es sehr entspannend und einfach perfekt!
2026-03-29
Die Mitarbeiter waren sehr freundlich und hilfsbereit.
2026-03-28
Thank you for a lovely stay. The staff were courteous and kind.
2026-03-28
Staff at breakfast each day were very pleasant and accommodating. The cappuccinos were exquisite! We were very spoiled. Many thanks to them!!!
2026-03-21
Spectacular experience (and that was without using the spa) Anna on reception was extremely helpful and the staff at breakfast were delightful. Would happily chat me again
2026-01-03
Gracie alla direzione
2026-01-03
Eccellente struttura che ha pienamente soddisfatto tutte le aspettative.
2026-01-03
Complimenti, è sempre un piacere tornare a La Medusa
2026-01-03
Complimenti per la gentilezza e preparazione di tutto il personale grazie
2026-01-02
Atmosfera magica come tanti anni fa ...
2025-12-30
personale gentilissimo. Gennaro ci hai svoltato la vacanza🫶🏻
2025-12-30
Gennaro, un bell'incontro!
2025-12-27
Thank you all for making our stay so pleasant and memorable. It feels like a second home to us and we are so grateful. It has now become our favorite stay and a tradition for our family.
2025-12-21
Personnel au petit soin. Un grand merci pour ce beau séjour. Nous reviendrons
2025-12-20
the staff was very generous in their hospitality ! note we forgot by mistake parmesan cheese in the mini bar.... room 215 so pls enjoy it
2025-12-20
Complimenti a tutto lo staff
2025-12-10
The staff is friendly and warm and made our stay a delightful experience. I would highly recommend this hotel and want to return very soon.
2025-12-10
All the charm of a classic building with a completely modern interior. The staff was extremely helpful and attentive
2025-12-09
Un ringraziamento particolare, perché ci siamo sentititi "coccolati"
2025-12-09
I would like to compliment the management for choosing the correct person to receive us and do the check in, and also at the spa treatment the lady was very kind and very skillful
2025-12-09
Très bon service pour l’ensemble du personnel et une mention spéciale pour le maître d’hôtel ! Merci beaucoup
2025-12-09
Mille grazie!!!!
2025-12-08
bravissimi
2025-12-07
The staff were all amazing and we absolutely loved it! From the welcome drink, to a room upgrade, to a fabulous dinner our last night in Italy, just a truly wonderful stay.
2025-12-07
MY wife and I had a wonderful four days at your hotel. Beautiful. Staff was wonderful--especially Gennaro, our waiter for meals.
2025-12-06
Attention and service from all staff was impeccable. Special thanks to Pier Paolo and Gennaro
2025-12-06
The attention given to guests by the staff in general was impressive, whether it was the cleaning staff, reception or serving staff. Of special mention must surely be Pierpaolo at reception who gave us so many time saving and useful tips of what to visit and where to dine, and Gennaro who left no stone unturned to make our breakfast time as relaxed and enjoyable and personalised as possible. Keep the staff happy, and your guests will surely be happy too. We will return. Thank you.
2025-12-04
Ottimo soggiorno e ottimo servizio durante la colazione!!
2025-12-03
Gentile Dott. Irollo, desidero esprimerLe i miei più sinceri complimenti per il soggiorno presso la struttura alberghiera La Medusa. Ho trovato un ambiente di altissimo livello, curato in ogni dettaglio, con uno standard di accoglienza, professionalità e attenzione al cliente davvero eccellente. Si percepisce chiaramente la passione e la visione con cui la struttura è gestita, così come la qualità del Suo staff, sempre disponibile e discreto. Un’esperienza che lascia il segno e che consiglierò con vero piacere. Complimenti per il lavoro svolto e per l’eccellenza che riuscite a trasmettere. Con stima e cordialità
2025-12-01
We enjoyed the unique experience at the property. The authentic interior design, the beautiful exterior garden. We felt extremely lucky to have such a wonderful experience. The staff was very helpful❤️ I will definitely recommend the accommodation
2025-11-30
Alles war super!
2025-11-30
Excellent service great place to stay
2025-11-28
Our stay was absolutely wonderful. Fabio at check in was so welcoming and talking with Gennaro at our meals was so wonderful. It was the first stop on our honeymoon and everyone made us feel special. We have said we will be back for our 5 years anniversary!
2025-11-28
Great stay and very helpful waiter
2025-11-28
Complimenti a tutto lo staff. Letto super comodo. Colazione eccellente. Ho adorato la marmellata di arance.
2025-11-27
...
2025-11-27
We loved our 4 days at the hotel. We planned 2, added another 2. The staff at the restaurant was truly amazing. Give their our warmest regards.
2025-11-25
Fantastic service from the staff, especially the maitre d Gennaro in the restaurant! By the time we left, we were like old friends!
2025-11-25
The dinner and breakfast host was very hospitable.
2025-11-24
Wonderful stay! Gennaro is a fantastic host in the restaurant and he and his team did an amazing job.
2025-11-21
Gennaro was very helpful and very pleasant to interact with during Breakfast and at Dinner. He was very helpful in guiding us around the area.
2025-11-21
I want to thank the front office staff for all their help and professionalism. The restaurant manager is absolutely amazing. Enjoyed seeing him every morning.
2025-11-21
Una cortesia indimenticabile! Grazie di tutte le attenzioni e gentilezza. Mai trovati altrove. Grazie della sensibilità per aver cambiato la prenotazione a causa della morte della nostra gatta.
2025-11-20
The maître d at the restaurant on the top floor was excellent. He was enjoyable to talk to and anticipated needs extremely well. He made our visit very enjoyable.
2025-11-19
The staff at La Medusa was absolutely incredible! From the moment we walked in we were greeted by Anna with a smile and she was most helpful in not only assisting to get our luggage to our room but in guiding us to the bar for a drink after a long day of traveling. She also helped coordinate a car rental which saves us so much time. Paolo was also extremely helpful at the desk. A special thank you tkk ok the entire staff at the restaurant in the fourth floor, especially Genaro. His knowledge of food was impeccable and we appreciated all his suggestions from wine to aperitifs and beyond. My husband and I were pleasantly surprised by the special attention to detail. We will most certainly be back soon! Grazie!!! George and Celina Judson Texas, USA
2025-11-19
All staff
2025-11-19
Many thanks for breakfast staff and the reseption and bar staff
2025-11-19
Every single member of the front desk staff & wait staff especially Gennaero & Catelo. Grazie Mille!
2025-11-18
Thanks for the lovely hospitality
2025-11-18
Grazie davvero per aver reso.il.mio breve soggiorno unico
2025-11-17
Danke an Gennaro. Er hat uns so tolle Tipps für Ausflüge gegeben. Wir haben uns immer gefreut mit ihm zu sprechen.
2025-11-14
Es war alles perfekt. Sehr zuvorkommender, überaus freundlicher Service.
2025-11-13
Oui grand merci à l’ensemble du personnel très charmant, à l’accueil, au bar ou encore au petit dejeuner! Personnel vraiment au petit soin !!
2025-11-12
Un immense merci à toute l'équipe staff. Que ce soit l'accueil, le bar, le restaurant, le service d'entretien, chaque membre du personnel a été d'une incroyable gentillesse et politesse. Cela a beaucoup contribué à la qualité de notre séjour. L'hôtel est remarquablement tenu, d'une propreté irréprochable et les services proposés vraiment adaptés. Nous avons été séduit par le charme de l'hôtel et son magnifique jardin, lui aussi vraiment très bien entretenu. Tout est pensé et mis en place pour le bien-être des clients. Bien évidemment nous allons recommander à 100% La Medusa autour de nous !
2025-11-12
Thanks a lot! everything was so beautiful and the courtesy of the staff was super
2025-11-12
Thank you for your kindness as well as your exceptional professional services. Each and every one of you went out of your way to make sure that I had a relaxing and safe holiday. I have never stayed in a hotel that welcomed their guests with such warmth and care. Thank you!!!
2025-11-12
All the staff were wonderful, unfailingly courteous and welcoming. Thank you
2025-11-12
All Wonderfull esp your staff One poor meal of pork & oven ready chips More salads would be good
2025-11-12
Thank you for a memorable stay.
2025-11-12
I came here for work (Tour Manager for Ace Cultural Tours). What a lovely hotel and thank you for looking after our guests so well (that made my job a lot easier). The hotel is beautiful and your staff are caring and attentive - thank you so much. I would have loved some more time at the hotel.
2025-11-12
All staff professional and charming, very helpful
2025-11-11
Un ringraziamento speciale va a Gennaro. Viaggio molto, ma una persona come lui ho avuto il privilegio di incontrarla molto, molto, molto raramente. Grazie Sabrina
2025-11-10
Sehr schönes Ambiente! Tolles Personal im Gastronomiebeteich!
2025-11-08
Complimenti per la professionalità e la cortesia
2025-11-07
Thank you for a great stay!
2025-11-07
Thank you for the warm welcome and hospitality! The welcoming and check-in to the resort was fantastic! It is a beautiful property!
2025-11-06
Wonderful stay. I really could not have asked for more. Management even made sure I had plans for the day.
2025-11-06
Thanks to everyboby, Everything was nice and kind
2025-11-06
Wonderful! Stay with very pleasant and attentive staff.
2025-11-05
Nous avons passé un exceptionnel séjour dans votre établissement. Le personnel est très avenant et toujours disponible pour rendre notre séjour très agréable. Un vrai plus à Pierpaulo ++++
2025-11-05
Bravo à tous!
2025-11-04
The staff was super helpful. Always giving great information. Thank you!!
2025-11-03
Siamo stati benissimo. Accolti in maniera brillante con tanto di drink. La camera bella e pulita, il bagno con tutti i comfort. Struttura magnifica con vista sul parco. Pacchetto spa e massaggio, personale gentile, spa piccola ma confortevole. Ci siamo rilassati a tal punto che a cena avevamo gli occhi semi chiusi 🩷 Grazie
2025-11-03
Uno staff di una caratura incredibile Mai visto prima
2025-11-03
Complimenti per la cortesia e professionalità.
2025-11-03
Top
2025-11-03
Staff was kind and professional. Lovely hotel!!
2025-11-01
tutto perfetto, grazie
2025-10-31
Das Team an der Rezeption ist sehr herzlich, hilfsbereit und gibt dem Gast das Gefühl wertgeschätzt und willkommen zu sein. Auch hervorzuheben, ist das wundervolle upgrade als SLH Mitglied und der Umsetzung des Wunsch nach einem Balkon wurde exakt erfüllt. Selbst bei Fragen zu Sightseeing wurde professionelle Hilfe gleistet. Generell war immer ein Lächeln beim Betreten des Empfangs gegeben und für einen kleinen Small Talk gegeben. Auch die Bar mit der einzigartigen Atmosphäre und dem sehr höflichen Personal welche einen sehr guten Gimlet kreiert hatte war ein Vergnügen. Generell entspricht die Professionalität und Empathie der Mitarbeitet exakt dem Anforderungsprofil von Small Luxury Hotel. Auch ist die Kollegin welche als Sommelier im regulären Restaurant arbeitet, und im Frühstücksrestaurant zweimal ausgeholfen hat eine Bereicherung für den Gast. Ich hätte mir gewünscht alle Mitarbeiter im Frühstücksrestaurant würden diese Leidenschaft und Herzlichkeit am Gast leben.
2025-10-28
We enjoyed our stay! The service from staff was spectacular. We will be returning soon.
2025-10-28
Patrizia il top
2025-10-28
Unbelievable experience. I am so proud and excited to represent my client and cannot wait to host her wedding here next year.
2025-10-28
This was the best staff I’ve ever experienced. The two ladies that greeted us when we arrived were amazing. They worked the night of October 23rd deserve a raise!
2025-10-27
Nette Mitarbeiter, gepflegte Anlage. Das Personal beim Frühstück sollte sich vor den Gästen nicht dauernd unterhalten, lieber den Gast Aufmerksamkeit zeigen - nur ein Hinweis.
2025-10-27
Buffet della colazione eccezionale, struttura bella e molto curata e personale gentilissimo. L'ideale per cerimonie e festeggiamenti
2025-10-26
Alles was top in orde !
2025-10-26
Thank you all for a very nice stay at your hotel. This was by far the best hotel and service I ever visited.
2025-10-26
Congratulations for the management and staff. My stay was pleasant because of the kindness of the staff and because of the extremely courteous ambiance in the hotel!
2025-10-26
Compliments to all the staff! Great food!
2025-10-26
Breakfast :Super fine and lots of choise . Special thanks for the 2 bartenders (the Averna man from Belgium)
2025-10-26
Everthing was okay
2025-10-26
Dank voor de vriendelijkheid, de ontvangst, de bediening. Het maakte het plaatje compleet. Het was een oase om na een drukke dag tot r ust te komen en te genieten van de tuin, de faciliteiten, de inrichting van het hotel. Super!
2025-10-26
hello,if possible i would like the recepie from your cooking chef of the dillicious risotto with the lemon taste :-)
2025-10-26
Your beautiful hotel is truly a haven of peace and tranquility. The rooms are very comfortable and spacious. The service is impeccable and discreet. In the evening, the restaurant offers a varied and delicious three-course menu. The gardens are magnificent, where you can relax in comfortable lounge chairs in the shade of lemon and orange trees. Unfortunately, I was unable to enjoy the wellness center or the beautiful outdoor pool as I was traveling at the end of October. It is a perfect central location from which to explore Naples, Capri, Sorrento, and the Amalfi Coast. Thank you for your attentive care. I will be sure to recommend your hotel.
2025-10-24
Mijn felicitaties aan het management en alle medewerkers voor het gastvrije onthaal en de vlotte, vriendelijke zorg voor hun gasten. Dankjewel.
2025-10-23
Thank you!
2025-10-22
The building and grounds were spectacular. Sadly, we couldn’t use the pool because the water was too cold. All staff were professional and friendly. We enjoyed the two bartenders that we met and chatted with, they were knowledgeable and friendly. Front desk was engaging and delightful. Your taxi driver was professional, engaging and Canadian ❤️ we enjoyed our breakfast in the 4th floor dining room, it was spotless and plenty of choices. We especially enjoyed our lunch and supper in the atrium with the delightful woman who was a gracious, knowledgeable & attentive host.
2025-10-22
Reception was very welcoming and helpful, especially your two younger employees, Anna and Vinnie. These two and made sure we had a very good tour of Pompeii and correct arrangements with the train service back to the Rome airport. Antonio (?) your Canadian driver was very helpful to and from Pompeii and later to ensure we had the correct ticketing for the train back to FCO Rome. The staff in all the breakfast and dinning room were very helpful in choosing dishes and wine. They all helped make our meals very enjoyable.
2025-10-22
Staff and all managers were very professional and helpful
2025-10-21
It was an amazing stay, we will be back!
2025-10-21
Great service, much appreciated
2025-10-21
We absolutely loved our stay at La Medusa. From the moment we arrived we were welcomed by the management and team in both front office and the restaurant. The hotel is superb: rooms, restaurant and gardens. Exceptional in all aspects. We will definitely return.
2025-10-21
Zeer fijne ontvangst, vriendelijk personeel, zeer nette kamers en andere ruimtes, een pracht van een tuin... Indien er al een probleem zou zijn, dan werd at onmiddellijk opgelost. Het hotel is een echte aanrader!
2025-10-20
the staff and especially the restaurant staff were exceptional
2025-10-18
We immensely enjoyed our 5-night stay at La Medusa. Thank you to the staff who were extremely friendly and helpful and made us feel like honored guests or family. The hotel exudes old world charm which is almost impossible to find these days. For anyone wanting a special oasis central to Pompeii, Sorrento, Amalfi, Naples and Airport, I could not make a better recommendation.
2025-10-18
Excellent engagement by staff. Strong English skills and care taken anticipating our needs.
2025-10-17
You have a great team of personnel. The food is wonderful, and the restaurant staff goes above and beyond to please and make sure you are happy with everything. I recommend La Medusa to friends and business associates. Thank you for paying close attention to details for everyone.
2025-10-17
All super ok
2025-10-17
We hadden een aangenaam verblijf in jullie hotel. Een belangrijke bijdrage van onze vakantie aan jullie regio. Waarvoor dank.
2025-10-17
Everything was perfect, we enjoyed our stad, pitythat we hadn´t time for Pool or welnee, because it was a group travel
2025-10-17
Grazie di tutto
2025-10-17
very friendly personel
2025-10-14
Vincenzo, Sara and the entire staff were amazing! Thank you for making our trip a memory of a lifetime!!
2025-10-14
Thanks for everything!
2025-10-13
We came with a group ( Salisbury Cruise Club) everything and everyone was fantastic! This was a highlight of our trip to Italy! Thank you so much for everything! We LOVED our time there!
2025-10-13
My wife and I have traveled all over Europe and North America. We believe that the LaMadusa was the most exquisite, charming, and welcoming hotel in all of our vacations. Thank you for your excellent, professional, and genuine service. Bob & Susan Fitch
2025-10-13
Amazing staff, always available to help.
2025-10-13
Awesome, friendly and professional
2025-10-12
un séjour inoubliable dans un hôtel à couper le souffle à tout point de vue ,nous reviendrons avec un immense plaisir ,mille mercis pour votre accueil et votre gentillesse ,à très vite
2025-10-12
nous avons passé un excellent séjour le personnel est très agréable, sympathique et très professionnel merci pour ce séjour très agréable
2025-10-10
The overall service, helpfulness and professionalism OF ALL the staff was absolutely top notch! My room was gorgeous in a charming way and !I loved my time at the spa, The grounds with anll the gorgeous landscaping, citrus trees and multiple seating arrangements…it was all really lovely! Thanks you so much!
2025-10-09
An incredible stay with and amazing staff that anticipated our needs and took great care of us
2025-10-08
I have stayed in many fine hotels in many countries and La Medusa is one of the finest. The structural environment is exceptional as is the food and drink offer. However, what makes it stand out is the charm and expertise of the the staff. Without exception the staff were charming, discreet and expert, this applies to everyone we encountered, whether cleaning or in a position of seniority. This is a rare achievement. Clearly we were there at a very quiet time and, sadly for only two nights. Thank you for a memorable stay.
2025-10-07
Very nice hotel
2025-10-07
Staff in the Restaurant were very polite and helpful - they should be congratulated
2025-10-07
Y es
2025-10-07
A wonderfull hotel, very good serviceand very kindly staff.
2025-10-06
the stay was fantastic. Thank and for the warm welcome and taking care of us!
2025-10-06
Your hotel is amazing! The staff was incredible and dining was incredible also.
2025-10-06
Vielen lieben Dank für den schönen Aufenthalt, es war ein ein wirkliches Vergnügen, gerne empfehlen wir sie weiter.
2025-10-05
Carlo Antonio Genaro the whole staff was amazing and so nice!!!! Front desk everyone outstanding!!! Definitely will comeback!!! Property was gorgeous unreal and magical
2025-10-02
Keep up the high level of service and surroundings of the staff and hotel. Our stay (5days) was fantastic. Special thanks to Gennaro Dunnarummo, Gian(Luca) and Salvatore, great servers. Krist Wolfcarius and Astrid Dhondt.
2025-10-02
Thank you very much for the wonderful stay in your beautiful hotel
2025-10-02
Grazie per tutto speriamo di essere con voi prossimo anno
2025-10-02
It was a wonderful hotel. thank you for your kindness. The food was wonderful
2025-10-02
Heel aangenaam verblijf en prachtige locatie met vriendelijke bediening!
2025-10-02
Bedankt voor vriendelijk en behulpzaam personeel
2025-10-02
thank you very much !
2025-10-02
Prachthotel: zeer gezellig, zeer net, vriendelijk personeel !
2025-09-29
Thank you very much for the excellent service and kind attention.
2025-09-29
Fantastic stay and very friendly Staff!
2025-09-29
Ringraziamo io e mia moglie per la cortesia e la disponibilità del personale speriamo di rivederci al più presto
2025-09-29
Everyone was supernice
2025-09-27
Algemeem super personeel en locatie.
2025-09-27
Prachtig hotel verdient de 5 sterren als er niet wordt gegeten
2025-09-27
Thanks for a nice stay. But we'd appreciate if you take into account our comment on the food.
2025-09-26
I think his name was Gianluca who was waiting at the restaurant on 24 September and running the breakfast on 25 September. He was very generous and helpful.
2025-09-22
Speciali
2025-09-22
Vriendelijk personeel
2025-09-22
Super kind service
2025-09-22
Thanks for the professional and satisfying service to all of you and especially to the people working for breakfast and dinner...really perfect!!
2025-09-20
Thank you for the accommodation
2025-09-19
Thank you for a wonderful stay and the birthday messages you sent on the day of Rebecca’s birthday!
2025-09-19
Beautiful hotel, lovely friendly staff, would love to come again.
2025-09-17
It was a perfect vacasion….. but all in english is not easy we are from Belgium!!!
2025-09-17
Perfect stay
2025-09-17
Helpful, friendly, available.
2025-09-17
Over het algemeen was iedereen op en top vriendelijk , bezorgd ook in het bijzonder de onderhoudsploeg die dagelijks instonden voor de netheid van de kamers👌
2025-09-16
Thank you for your support/service/help.
2025-09-16
When we booked LaMedusa with the travel agent she told us the hotel was in Sorrento. We had excursions set up leaving from Sorrento so we had to take a taxi to and from Sorrento every day of our stay. The staff at the reception desk were incredibly kind, welcoming and accommodating. They made arrangements everyday for us to get a taxi to Sorrento. The gentleman we had as the taxi driver was equally as kind to us. Upon returning to LaMedusa in the evening we were always greeted with kindness and smiles. The lovely young lady Claudia who checked with us every night to see if we needed towels or if she could do anything for us was always very sweet and accommodating. We absolutely loved LaMedusa and would definitely return. The panoramic views stretched from the sparkling coastline to the distant mountains like waking up in a post card.
2025-09-15
Complimenti
2025-09-12
Prima
2025-09-12
thanks for the unforgetable holiday in a splendid environment.
2025-09-12
Vielen Dank für den schönen Aufenthalt! Exzellente Betreuung durch das Personal!
2025-09-10
Personale cordiale e preparato in un ambiente di alto livello completo di tutto. Complimenti
2025-09-09
Staff was very professional, helpful and pleasant. please congratulate them.
2025-09-09
Complimenti doverosi ad una struttura ricettizia costituente un "pezzo" storico di Stabia e punto di riferimento per sereni ed ospitali soggiorni, in una al delicium culinario !
2025-09-08
Il nostro soggiorno è sempre straordinario ed il personale è dotato di grande professionalità e gentilezza! Veniamo trattati da veri principi, ma con il calore di casa nostra. Grazie dal profondo del cuore per questi giorni di puro relax!
2025-09-07
To the management, Your entire staff is well trained, professional and absolutely wonderful! We thoroughly enjoyed our stay at your enchanting hotel!
2025-09-07
Grazie per la squisita accoglienza e ospitalità. Ottimo servizio e struttura
2025-09-07
had an amazing stay. the staff were so good had the best time
2025-09-07
The restaurant and the food with nice music was very relaxing
2025-09-07
Thank you all for making our stay so enjoyable and memorable
2025-09-07
Espectacular servicio
2025-09-07
Congratulations to all the staff Salvatore, Gennaro, Carlos , Giuseppe and everyone else for making our trip memorable. Special thanks also to the reception staff for activities and restaurant options.
2025-09-07
We had a wonderful stay! The facility is beautiful, but the staff is impeccable. The whole staff made you feel like family. From reception, breakfast, pool, cocktails and dinner. We were greeted by everyone, including housekeeping. A special thanks to Gennaro for helping us coordinate a spectacular dinner for our local family of 18 people. The food, service and attention to detail was unsurpassed. We will definitely recommend your hotel to family and friends. A la prossima!
2025-09-07
The hotel desk staff were amazing, polite, very helpful and very accommodating.
2025-09-07
Super place to stay. Beautiful grounds and spectacular views.
2025-09-07
Everyone went above and beyond! They are do friendly, helpful, genuine, always so helpful and welcoming! The front desk staff is terrific as well and all of the bar and food service people went out of their way to accommodate! Loved staying with you!
2025-09-07
Arrived from Philadelphia, PA excited to be in Italy! Our small group arrived not knowing what to expect? The grounds, scenic views, food, beautiful architecture, luxurious appointments and attentive staff. Worded through the language barriers. Easily overcome! Spoke to another guest from England by the pool. “ In a few hours I will walk my bride down the aisle and be wed.” This place is Magical, trust me! The bride and groom flew a long way! Something to be said for that, Magical indeed! Most every Hotel, just a place to stow your gear and lay down for a snooze. Here we felt like an invited guest in a Italian Chateau! My wife and I opted for a couples Spa experience. Well worth every Euro! Sitting here back in USA smiling about our group’s luxurious stay! .Thank you for the memories .”La Medusa Hotel” we salute you!
2025-09-07
Everything was great. The staff was wonderful!!!
2025-09-07
Wonder and beautiful! Inside and out! Buffet breakfast was wonderful. We sat outside at night 3 times in the front on the beautiful grounds- 8 people. The people at the front desk were so helpful. Loved it! THANK YOU!
2025-09-07
Exceptional service and stay.
2025-09-06
The front desk personnel were very helpful in ordering tour tickets and ordering rides.
2025-09-06
The entire staff was very pleasant and helpful. Thank you to all!
2025-09-06
A wonderful hotel and welcoming staff. Thanks for a great stay. We’ll be back!
2025-09-05
Reception Staff…how goes the check in.. goes the stay. Beautiful experience !!
2025-09-05
Remerciement à tout le personnel et particulièrement à Sarah à l’accueil.
2025-09-05
Un grand merci à Sara à l’accueil pour tous ces conseils, grâce à elle notre visite de la région a été magnifique. Au petit déjeuner il y a Gianluca qui est vraiment le soleil de votre salle de restauration. Toute l’équipe est extrêmement gentille vraiment bravo .
2025-09-05
Veramente un ottimo Hotel sotto tutti i punti di vista
2025-09-04
What an amazing stay - we would love to come back!!
2025-09-04
Fantastico!! What a fabulous & magical stay, thank you!!
2025-09-04
Great clean environment and facilities. Welcoming staff all around the facility. Keep up the good work
2025-09-03
Had a wonderful time. Everyone of the staff need to be congratulated for their pleasant behaviour and hard work
2025-09-03
Amazing stay!!
2025-09-03
Outstanding service from Genarro, Gianluca, Marianno, Melina, Nuncia, Antonio (bar), Fabio, Angela, Anna and Akila. Entire reception team were amazing !
2025-09-03
All the staff at the hotel were so friendly and helpful, nothing was too much trouble. Stefano at the pool was lovely. The hotel is stunning and we thoroughly enjoyed our stay with you, thank you.
2025-09-03
Thank you for the wonderfull staying. We were very warmly welcomed.
2025-09-02
Exceptional staff who went above and beyond. A truly magical stay at La Medusa. Beyond grateful for our experience.
2025-09-02
Beautiful hotel with incredible staff
2025-09-02
Very beautiful, comfortable and relax hotel. The staff profesional and helpful. 2 nights - memorable and pleasant. Thanks a lot.
2025-09-02
A wonderful small luxury hotel with exceptional staff who were all courteous and helpful. The grounds, rooms and food quality were excellent- we thoroughly enjoyed our stay
2025-08-30
We got lost and your staff helped us out and sent a taxi for us- - we will recommend you to everyone! So very helpful!
2025-08-30
We took the wrong bus and the front desk sent a taxi to pick us up. So appreciative.
2025-08-30
We had a incrededible experience at La Medusa. Thank you for all !
2025-08-27
bella struttura, elegante e di charme, servizi all'altezza, personale gentile e preparato, cucina ristorante ottima
2025-08-27
Merci pour le WhatsApp et service de navettes
2025-08-27
Everyone at the hotel and restaurants were excellent and went way above expectations. The entire facility and staff were fantastic. I would highly recommend your hotel and restaurant.
2025-08-27
I do not have any specific names. The entire staff made our trip outstanding and one of the best hotel stays we have had. Your attention to detail was excellent. Thank you
2025-08-25
Incredible experience, fantastic service. The best hotel I’ve ever stayed at. Amazing citrus garden.
2025-08-24
We were only for 1 day, and it was an amazing experience. All the staff is so professional and looking for every detail. Worth visiting, no doubt.
2025-08-24
The staff were amazingly helpful and friendly
2025-08-23
Superbe séjour de 4 jours. Merci !
2025-08-24
The staff at the hotel went above and beyond to help during our stay. Some of the best staff we have had when staying at a hotel
2025-08-23
Complimenti a tutto lo staff , dalla reception al maitre ed a tutto il personale addetto alla ristorazione, ai bagnini della piscina per la professionalità e gentilezza.
2025-08-22
I would like to thank A man with dark hair at the reception who greats us on our arrival date ans was helping us for a later check out ( when the same lady asked us for 50€ extra to pay). This man was honest, friendly and helpful. Maybe he was also the one who email us some advices about beaches. The gastronomic restaurant manager and service were really professionnal and it was very pleasant to have a dinner there with a pianist/singer Overall the property is beautiful and relaxing
2025-08-22
We had a fantastic stay at La Medusa and the staff were faultless.
2025-08-21
Gennaro and his team made the experience unforgettable. From dinner recommandation, to a great service during breakfast. Amazing work and would definitely recommend to friends and come back to la Medusa if we decide to come again in Napoli
2025-08-21
N/a
2025-08-21
We would like to thank a few people. Starting with Anna at the front desk who welcomed us in the most wonderful way, pleasant, and thorough. She is a great personality to have as your first impressions greeter. Mariano was our server for most meals, starting with our first dinner at the hotel to our last breakfast. We feel very well taken care of from his attention to our table. Please let him know. And finally, but not the least of which, Gennaro made our time with your hotel excellent!! WE can't thank Gennaro enough for what he did. He asks questions, and listens to the answers, and then takes action immediately!! All in a very quiet and professional manner. He provided valuable information about the area and what to do and see. He is always attentive, and was there the entire time of our stay. Never have I had such a great relationship with someone in a hotel I stayed at. We will never forget him!!
2025-08-21
This hotel was exceptional from the moment we pulled up until our sad departure. The staff facility and restaurant we fantastic. I would definitely return next time I travel to Italy!
2025-08-20
Tous nos remerciements pour votre accueil, nous étions sous le charme, merci à tout le personnel, cuisine, serveurs, femmes de chambre.une très grande qualité de restauration et la musique le soir en mangeant c’était super.bravo à tous
2025-08-20
The hotel and grounds are stunning but its the staff really complete the experience. Gennaro and the front desk staff were real stand outs and couldn't do enough for you.
2025-08-19
J'étais déjà venu à votre magnifique hôtel il y a une vingtaine d'années avec ma femme et mes deux enfants et nous avions gardé un très bon souvenir de notre séjour. Je suis donc revenu cette fois-ci avec mon papa et je dois dire que l'expérience était à nouveau fabuleuse. Tout est parfait : l'hôtel lui-même, sa décoration, ses installations, ses merveilleux extérieurs, son animation en soirée et ses chambres, mais aussi les prestations de restauration au déjeuner, au diner et au petit déjeuner, qui lorsque nous étions venus la première fois n'était pas encore au magnifique 4ème étage. Tout le personnel est très agréable et très professionnel, félicitations à tous ! J'espère pouvoir revenir avant 20 ans ! en tout cas je recommanderai votre établissement à tous ceux qui me demandent un conseil pour leur séjour dans la baie de Naples.
2025-08-19
Très bel hôtel, la décoration est magnifique. Le personnel est vraiment très agréable et serviable.
2025-08-19
Congrats to every one and a special hello to Erminia
2025-08-18
nice correct people. thank you for all your help
2025-08-18
Grazie
2025-08-17
Tutto eccellente
2025-08-17
Nous vous remercions pour ce super séjour, nous avons passé un agréable moment dans votre hôtel, c’était un bonheur !
2025-08-17
Thank you all for everything!!!
2025-08-17
I was very impressed with the quality of service. It was most beneficial that the staff spoke English. I will highly recommend this hotel to family and friends.
2025-08-17
Muchas gracias por las atenciones recibidas durante nuestra estadía
2025-08-16
Grazie per la cortesia dimostrata dallo staff
2025-08-16
Amazing service, very good breakfast and comfortable bed
2025-08-15
We loved this hotel but especially the staff. We will be back
2025-08-13
We had wonderful stay at the hotel. The quality and standards of the facilities, the food and the service were at such an high level, and all the staff were so friendly and welcoming.
2025-08-13
the staff were so so lovely throughout the whole stay. all the bar staff and the restaurant staff were outstanding and service was amazing! Geraldo is a gift from the heavens, his customer service is so amazing and he is also a very nice man. the hotel was lovely and very accommodating. i will definitely stay again in the future!
2025-08-13
Thank you for a GREAT EXPERIENCE. Very clean, neat, and friendly. Excellent service was provided, especially with the transportation. The musician who performed in the outside dining area on Saturday, August 6th and 11th was EXCELLENT. Thank you for a great experience. Keep up the good work.
2025-08-13
The head of hospitality - his name started with a G… he always was asking us what he could do for us, amazing customer service!
2025-08-13
This was a perfect place to stay beginning with the welcome staff explaining all of the amenities to the beautifully clean room and deliciously prepared breakfasts!!! The first night we ate dinner, it was absolutely delicious but there wasn't enough food. However, the next evening there was an abundance of deliciously prepared food!!! The service was outstanding and the evening music both nights was outstanding! We would return to your hotel if ever we return to your area, no doubt about it!
2025-08-12
Gennaro, Hermina, Sara, Ana. Fabio, Antonio
2025-08-12
Thank you for the wonderful and very relaxing stay.
2025-08-12
Your hotel looks like a small paradise in castellamare. My huge compliments to the management team and the staffs. Everyone was friendly and helpful. Many thanks, Farzad khoyi
2025-08-12
Das Personal war extrem freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt.
2025-08-11
Grande complimenti per tutto lo staff ma soprattutto il signore Gennaro e anche Stefano alla piscina! Un lavoro incredibile!!
2025-08-11
Un grand merci à tous le personnel polyvalent et chaleureux!
2025-08-10
I frost stayed at the hotel Medusa in 2013. I am pleased to see that it is still as excellent as it was then.
2025-08-07
Siamo stati benissimo molto accogliente
2025-08-07
I like to thank Mr Roberto , the manager & the staff
2025-08-07
Siamo stati molto bene e pensiamo di tornare.
2025-08-06
Le personnel le cuisinier mon dieu qu’on s’est régalé tout était plus que parfait le seul petit souci c’est une toute petite armoire pour mettre tous nos vêtements à mon mari ma fille et moi trop trop juste mais le séjour était tellement magique que ce n’est pas grave du tout merci pour tout vous êtes au top du top
2025-08-06
We had a wonderful stay with you and felt so well looked after by everyone. The kindness and courtesy of all the staff was exceptional.
2025-08-06
Merci pour tout Tout était parfait ne changez rien 😍😍😍
2025-08-05
Thanks for lovely couple of days with you. We will be back :)
2025-08-05
Thank you to all the staff for a truly wonderful stay. We were especially impressed with the beautiful restaurant and dinner. We very much hope to come and visit again soon.
2025-08-04
Thank you for our beautiful stay. We came last year and we loved it and we loved it again this time. I found a bit different the level of the breakfast buffet compared to last year as there were not pastiera and sfogliatelle this time! Hopefully we will find them next year when we come.
2025-08-04
Già espressi con feedback al temine della breve vacanza
2025-08-03
Beautiful hotel with lovely service and staff. Grounds were so pretty and the pool was refreshing. Would stay here again.
2025-08-02
The staff were all very helpful at front desk, dining for dinner and breakfast, and cleaning staff. Very pleased!
2025-07-29
Transport! We love you
2025-07-28
thank you, we'll come back
2025-07-28
So wonderful!!
2025-07-28
I would like to personally thank all the staff at your wonderful hotel. Everyone from check-in, to the pool-attendant, restaurant staff and the room cleaner were absolutely superb, kind, courteous and always shared a "genuine smile". We are Hilton Diamond Members and visit roughly 80 - 100 hotel stays per year and your staff are the very best I have ever encountered. You made our stay very memorable and we will hopefully return soon as we visit Naples regularly
2025-07-28
The staff is the best! Very friendly.
2025-07-28
"Very pleasant atmosphere in your hotel, exceptionally friendly and helpful!
2025-07-27
personale molto cortese gentile e disponibile alla spa
2025-07-27
The Medusa was a wonderful surprise. We were visiting Pompeii, and had really no expectations. But your hotel is WONDERFUL. It has all the old-fashioned charm and style and comfort and space; combined with modern facilities; and helpful, friendly and professional staff. It could not have been better. Thank you so very much. We will definitely return.
2025-07-26
Magnifique endroit où nous revenons régulièrement Un vrai petit coin de paradis 🤩
2025-07-26
I want to send my compliment to dear Anna, help us kindly in every question that we had she was so polite and always smile
2025-07-24
Ottimo servizio e disponibilità eccellente
2025-07-22
Personale gentile e, molto attento,struttura curata e molto pulita,ottimo il servizio ed i pasti serviti al ristorante,ci torneremo senz'altro e lo consigliamo ai nostri amici.Il giardino incantevole!!!!
2025-07-22
Breakfast staff were brilliant, one male in particular but I cannot remember his name
2025-07-21
Grazie
2025-07-21
Ein toller Aufenthalt, der keine Wünsche offenließ
2025-07-21
A tutti indistintamente. In particolare a Stefano per la disponibilità a bordo piscina. Alla ragazza della reception che ci ha accolto ed alla signora. Comunque sono stati tutti molto cortesi e professionali.
2025-07-21
Dziękuję za serwis podczas wyśmienitego sniadania
2025-07-21
Grazie di cuore per l accoglienza e la professionalità
2025-07-20
Die Grünanlage ist traumhaft schön. insgesamt ein Ort der Entspannung!
2025-07-20
We hadn’t gone away as a family for a number of years since everyone had their own things to do. The hotel was a perfect choice as it gave a bit of luxury and met the needs of us all. Gennaro at breakfast was always not only helpful and friendly, but full of useful information that made the holiday better.
2025-07-19
A beautiful hotel with great caring staff who made us feel very welcome. We would definitely recommend this hotel to anyone
2025-07-19
The staff at the breakfast buffet are exceptionally attentive, and all the food is delicious.
2025-07-18
Complimenti a tutto lo staff! Mi sono sentito a casa. Se dovessi tornare in zona prenoteró sicuramente in questa struttura meravigliosa.
2025-07-17
Ein wunderbares schönes Hotel, ein wunderbarer Garten, sehr höflicher Empfang, sehr freundlicher Service überall, sehr gutes Restaurant, Qualität der Speisen sehr gut -> Ein wunderbarer Aufenthalt - wir haben es sehr genossen
2025-07-17
Wunderschönes Hotel. Sehr guter Service, sehr freundlich. Sehr gutes Essen. Wunderschöner Garten. Viele Stechmücken😂. Vielen Dank für Alles.
2025-07-16
The best welcome of our trip covering 6 hotels.
2025-07-15
Great experiences with your serve staff for lunch and dinner , call out check in / front desk team all were great Anna , Vincenzo, and bartenders Antonio and Carlos were fantastic
2025-07-14
The hotel and grounds are gorgeous. Thank you!! The only reason I said I would not be back is that I doubt I will travel back to the area. If I did find myself close to Castellammare, then I would definitely stay here again.
2025-07-14
Front desk and restaurant staff very polite, friendly and profesional
2025-07-13
Genarro was excellent. Antonio the shuttle driver was extremely helpful and friendly. Too many names to mention but the entire reception team are amazing as are the waiting on staff, the cleaning staff and the pool lifeguard. Your staff are an asset to your hotel.
2025-07-12
Everyone we encountered during our stay was so professional and courteous. Our stay at La Medusa was the perfect ending to our trip.
2025-07-12
The staff was fantastic from the moment we arrived to the time we left. Every staff member went above and beyond
2025-07-11
Wonderful stay. Staff was very accommodating and helpful. Wellness staff, especially Maria-Louisa and Rosa, were phenomenal! Great service and professionalism.
2025-07-10
Your front desk team was excellent. So attentive and super welcoming.
2025-07-10
Ontvangst was super de valiezen worden door het personeel gedragen je krijgt een welkomstdrankje in het salon terwijl men de incheck voor jou doet Wat een service .
2025-07-09
You made our stay amazing…Thanks a million!
2025-07-09
Sara and ALL the staff were absolutely wonderful!
2025-07-09
The entire team at La Medusa was exceptional! We loved it! We felt at ease from the moment we stepped in. Very friendly staff, elegant decor, and a peaceful, soothing atmosphere. Ideal for both work trips and short breaks. From start to finish, the hotel management made us feel at home. Everything went smoothly and felt easy. Our stay was truly memorable. The peaceful ambiance and excellent staff made this one of the best hotel experiences we’ve had. Mille grazie!
2025-07-09
Fantastic hotel with friendly and helpful staff, A truly relaxing experience, we will visit again in the future.
2025-07-08
SPA therapist were superb
2025-07-08
Absolutely wonderful hotel! I will definitely be back.
2025-07-08
Es war ein wundervoller Aufenthalt in ihrem so charmanten, von der gesamten Atmosphäre hervorzuheben Hotel. Eine Frau und ich haben uns gesagt, dass wir in Ihrem Hause ein der schönsten Hotelaufenthalte unseres Lebens hatten. Wir haben uns so sehr wohl gefühlt. Damit haben sie ganz besonders mit ihrer besonderen Liebenswürdigkeit und Freundlichkeit in ganz erhebliche Maße beigetragen. Ganz, ganz herzlich bedanken wir uns bei Ihrem gesamten Team – Sie haben uns eine wunderbare Zeit in Castellamare Du Stabia als Ausgangspunkt für all unsere Unternehmungen gemacht.!!!
2025-07-07
Grazie mille
2025-07-06
Check in was marvelous - we were greeted and welcomed like VIP's.
2025-07-06
Reception staff was very attentive. The shuttle driver, Antonio, was absolutely excellent.
2025-07-06
….we loved the service and hospitality mentality of Antonio (bar at night) and Stafano (pool)
2025-07-05
We arrived very late due to a delayed flight. The staff was extremely understanding and helpful. Absolutely no complaints. I would gladly stay here again, and I recommend the hotel to anyone interested.
2025-07-05
The staff was amazing! Truly appreciate the amazing service from the front desk to the breakfast servers and housekeeping.
2025-07-04
buon personale
2025-07-02
I must say that the staff were all 10/10
2025-07-02
Excellent service - Keep up the good work.
2025-07-02
We loved our stay. The staff were very professional and friendly from check in to check out which added to our experience - particularly exceptional service from Stefan at the pool and the GM of the restaurant in the evening. I will recommend to friends and family.
2025-07-01
Each interaction with the front desk and restaurant staff was helpful, pleasant and highly professional. We are eager to return.
2025-07-01
Come sempre il miglior hotel del mondo ❤️
2025-07-01
Keep on doing what you are doing
2025-07-01
Excellent service from all staff
2025-06-30
The waitstaff at the restaurant, particularly Gennaro, was excellent and very attentive.
2025-06-30
COMPLIMENTI PER AVER GESTISTO 300 PERSONE IN MANIERE ECCELLENTE E AVER ACCONTENTATO LE RICHIESTE DEL NOSTRO TAVOLO
2025-06-30
La prima colazione è stata eccellente. Scelta, qualità e servizio superiori
2025-06-30
Fantastic staff and facility. Thank you!
2025-06-29
Thank you to everyone at La Medusa who makes us feel like a ViP on our return trips. The La Medusa family are wonderful & is why we return are have arranged our wedding this August to be celebrated with you all.
2025-06-28
Nous vous félicitions pour le bel hôtel qu'est La Medusa. Nous y avons été très bien. Le lieu est magnifique et le personnel très à l'écoute.
2025-06-28
Thank you so much to the entire team at La Medusa! You played a great role in making our honeymoon perfect!
2025-06-27
Gianlucca was fantastic. Very patient with us. The staff was all great. Shuttle driver. Reception staff. Everyone knocked it out of the park.
2025-06-27
Gennaro has provided great hospitality and service during our stay and the wedding reception. Imma did a great job of organizing the wedding, which went great. Room cleaning personnel really do great job too.
2025-06-27
Thank you very much for your hospitality and friendly atmosphere!
2025-06-27
Thank you for excellent service!
2025-06-26
Personnel formidable et très compétent dans tous les domaines. Ce fut un réel plaisir de passe du temps dans l hôtel.
2025-06-26
Grazie a tutto il personale per l’accoglienza fin dal primo giorno, la gentilezza e il grande professionalismo dimostrati durante tutto il nostro soggiorno. Ci siamo sentiti davvero ben seguiti e abbiamo apprezzato la qualità del servizio offerto. Non vediamo l'ora di tornare 😄
2025-06-23
Danke an alle Mitarbeiter.
2025-06-23
It was a pleasant stay, made possible by the friendliness and attention of the staff
2025-06-22
Good personal
2025-06-22
Thanks for everything
2025-06-22
All staff was excellent and professional
2025-06-22
This hotel has the best staff that we have seen anywhere in the world, the service was impeccable, the atmosphere was lively and the staff was extremely helpful and courteous. The property is also beautiful. Highly recommended.
2025-06-21
Really touched by your hospitality!
2025-06-20
I would like to thank the entire staff for all the wonderful service at your hotel…special thank you to Gennaro for his service and wonderful Hospitality to our entire family. Thank you for everything. Gina Cappannelli
2025-06-19
Genmaro was exceptional . Also received help from Achilles when I got a parking ticket. Tier 1 customer support!
2025-06-18
Merci à toute l’équipe. Séjour très agréable avec grande gentillesse du personnel et un cadre magnifique très reposant. Superbe piscine face au Vésuve
2025-06-17
At dinner time the staff was not always very kind and to me it looked as they ware a bit “overworked”
2025-06-17
Thanks to the whole La Medusa team for the pleasant stay!
2025-06-17
Proficiat, zowel met de inrichting als de bediening.
2025-06-17
I enjoyed my stay at your beautiful hotel very much; I will return with my husband, just the two of us, not with the group of “de blauwe vogel”. I want to thank all of the staff for have taking good care of me with the room service for several dinnertimes while I was sick.
2025-06-17
Super!
2025-06-17
It was a very pleasant stay
2025-06-17
Wij gaven 10 op 10 voor het hotel. Alhoewel wij Wellness graag zouden gebruiken, haden wij geen tijd daarvoor. Met 'de blauwe vogel' hadden wij een redelijk drukke agenda.
2025-06-16
The service and staff were excellent
2025-06-16
Feliz de haber llegado a vuestro Horel. Gracias por todo.
2025-06-16
Veramente tutto eccezionale
2025-06-15
We found everyone so helpful and pleasant to deal with.
2025-06-15
Your staff are your biggest asset. Your property is amazing, but your staff throughout the hotel are outstanding.
2025-06-13
Congratulations 🎊
2025-06-12
Fantastisch mooi hotel , vriendelijke ontvangst zeker voor herhaling vatbaar.
2025-06-12
Absolutely lovely hotel. The whole staff of the hotel is very kind
2025-06-12
Very professional and friendly staff, we enjoyed our stay very much and can only recommend your facilities to anyone!
2025-06-12
Thanks to all the persons of the hotel, we enjoyed our stay
2025-06-12
Dankuwel! We hadden een heerlijk verblijf in uw hotel!
2025-06-12
De man die buiten de bar bediende was uiterst beleefd, vriendelijk en behulpzaam
2025-06-12
Many thans to everybody Our stay Sith the « Blauwe Vogel » in La Medusa was fantastic
2025-06-12
Thanks to everyone who maid my holiday complete!
2025-06-12
Good place to stay, thanks
2025-06-12
We hebben er een erg aangename tijd gehad in een rustige omgeving. Het management was zeer attentvol naar ons. Alvast bedankt a/h ganse team van La Medusa. Marc & Carine Franssen-Roels
2025-06-12
Doe zo verder. Prima !
2025-06-12
Very good stay in your hotel.
2025-06-11
Shuttle drivers were very professional and accommodating beyond our expectations compared to other Italian hotels and resorts. The shuttle made the trip so easy and more enjoyable with access to center of the town.
2025-06-10
Very satisfied with the professionalism and courtesy of the maitre d' and the rest of the restaurant / catering staff
2025-06-10
The entire staff was fantastic. Very warm and welcoming. Special shoutouts go to Antonio (bellman), Maria (spa) and Paolo (front desk). All went above and behind to help with arrangements and ensure a great visit.
2025-06-09
Klassehotel in schitterende locatie.
2025-06-09
the lady on reception (Anna?) is the best - welcomed me and explained everything. Also Larisa from breakfast team - she was extremely nice to me and my son
2025-06-08
Je souhaite vous remercier pour votre accueil et pour le repos et le service donné. Nous reviendrons sûrement Merci
2025-06-07
The staff was amazing and professional! The driver Antonio had great recommendations and the bartenders. Also the staff during breakfast were welcoming!
2025-06-07
Genarro was particularly polite and very accommodating. The spa staff were wonderful too.
2025-06-07
Thank you so much for your service. We had the BEST time!
2025-06-07
What a wonderful hotel, in a beautiful setting. The service provided to us by all the staff was perfect. We thoroughly enjoyed our stay. Thank you.
2025-06-07
In general friendly
2025-06-07
Your establishment is truly amazing in every way. I have no complaints and no suggestions for improvement because everyone and everything is 100%.
2025-06-07
Super hotel, prachtige tuin, goede service, heel goed gelegen. Perfect!
2025-06-06
10/10
2025-06-06
Al personal del restaurante
2025-06-05
We had a very pleasant stay at la Medusa. Everything was perfect. We will definitely come back!
2025-06-05
You were very kind, friendly and helpfull! Thank you all very much!!
2025-06-04
My compliments to Management and staff at La Medusa. Our stay was all and more as in the past. I will continue to return to La Medusa because of Management and staff at the hotel. Thank you.
2025-06-04
Staff à l'accueil très aidant et sympathique
2025-06-04
Great gardens, very clean hotel and super friendly staff
2025-06-03
Grazie di tutto un ottima accoglienza
2025-06-03
Great staff
2025-06-03
Tutto è stato buono ed eccezionale
2025-06-04
Grazie a tutti In particolare ai titolari che offrono professionalità e eccellenza.
2025-06-03
Desidero esprimere un sincero ringraziamento a tutto lo staff dell’hotel per la splendida accoglienza ricevuta durante il mio soggiorno. Un apprezzamento speciale va alle signore Sara ed Erminia della reception, sempre disponibili, sorridenti e pronte ad assistere con professionalità e gentilezza. La loro cordialità ha davvero fatto la differenza, facendomi sentire come a casa fin dal primo momento. Un sentito grazie anche al signor Gennaro per la cura e l’attenzione riservate al servizio di ristorazione: disponibilità, cortesia e un’ottima gestione che hanno reso ogni pasto un momento piacevole. È stato un soggiorno davvero piacevole anche grazie a voi. Tornerò con piacere e vi consiglierò con entusiasmo
2025-06-02
Merci à toute l’équipe pour leur professionnalisme et leur gentillesse . Pierpaolo pour son accueil , gennaro et mylena pour leurs conseils . Nous reviendrons sans hésiter
2025-06-02
Anna, sarah and the entire team provided us with one of the best experiences we had on our trip. Anna especially went above and beyond at every turn. My only complaint is we didn’t have more time at the resort.
2025-06-02
La struttura è ottima
2025-06-02
Three staff members were exceptional, Anna, Sara, Gennaro. We had a wonderful stay thanks to them.
2025-06-01
Excelente personal, servicio y el hotel y jardines l preciosos 💞
2025-06-01
Big compliments for a high level of quality and luxury from one of the friendliest staff we have ever met!
2025-06-01
Would like to give you a 10! 👍👍👍
2025-06-01
We had a fabulous stay particularly because of the staff who were so kind and professional
2025-06-01
Merci beaucoup à toute l’équipe de la médusa qui a rendu notre séjour inoubliable Nous reviendrons
2025-06-01
Front staff was exceptionally helpful and courteous. We arrived early and hadn't expected to get our room right away; however they gave us a drink and had us wait a few minutes while the rooms were prepared and then were given entry. We also had dinner at the restaurant and the wait staff was also very friendly and helpful. The entire facility was beautiful adn very enjoyable.
2025-06-01
Great service
2025-06-01
It was awesome. Such a gem!
2025-06-01
Excellent Hôtel, nous avons passé un excellent séjour dans votre établissement,merci infiniment
2025-06-01
Great experience.
2025-05-31
Ci tengo tantissimo a ringraziare tutto lo Staff eccezionale della Medusa Hotel!!! In particolare, ringrazio Imma che mi ha seguita per tutto il percorso antecedente al matrimonio fino a quel giorno aiutandomi a scegliere e curare ogni dettaglio della cerimonia, il suo aiuto è stato per me indispensabile!!! Grazie al metre Luigi che ci ha accompagnato in ogni scelta culinaria in maniera impeccabile!!! Grazie al signor Catello che con la sua solida esperienza ha fatto sì che tutto fosse perfetto!! Grazie alla sommelier Milena, è stata fantastica nella scelta dei vini!!! Ancora grazie davvero a tutti tutti tutti, altri nomi non li conosco ma ci siamo sentiti amati e coccolati dal primo giorno che abbiamo messo piede in questa meravigliosa struttura!!! Ed infine non può mancare un Grazie alla direzione, al Dottor Irollo a cui vanno i più sinceri complimenti per tutto questo!!
2025-05-31
We felt we were treated like royalty especially by Anna, Giano (restaurant manager), Fabio and another gentleman that was there throughout most of our stay in the restaurants but we can’t remember his name. Also, the bartender took great care of us. All in all, it was a fabulous stay at a beautiful resort. Thank you!
2025-05-31
Alla ricezione sono stato accolto con un sorriso e sí sono messi a disposizione quando ho avuto bisogno. Sia a colazione che in giardino, tutti molto professionali. Il ragazzo del parcheggio molto simpatico. Grazie di tutto. Flavio Marchetti.
2025-05-31
You are providing a fantastic experience in a beautiful environment delivered by superb staff. However you do need to get food right,
2025-05-31
It was very good and the spaghetti bollagnaise was incredible
2025-05-30
Wonderful stay. The best service I have ever received. Everyone was friendly and helpful. You have a great team of people working there.
2025-05-30
Mr G is the man
2025-05-30
Staff was excellent and very accommodating. Breakfast was excellent!!
2025-05-29
très bon accueil, personnel très serviable, très bon séjour merci
Eccellente
Prenotazione e accoglienza
Prenotazione e accoglienza
Centro benessere
Camera
Soddisfazione globale e informazioni generali
Via Passeggiata Archeologica 5, Castellammare Di Stabia 80053, NA
+390818723383
2026-05-27
Really happy with the experience