La Medusa Hotel - Dimora di Charme

2026-09-09

Thank you for making our stay at La Medusa so wonderful. We truly enjoyed the beautiful hotel, the warm hospitality, and the kindness of everyone here. With our warmest thanks, Mati & Reza

2026-09-08

Thank you for being so friendly and accommodating!!

2026-09-06

Nous vous remercions très chaleureusement pour ce séjour que vous avez rendu très agréable. Le personnel est au top. Un grand merci !

2026-09-06

Bravo pour vos sourires et votre bienveillance

2026-09-06

Super breakfast and breakfast location on the forth floor.

2026-09-06

Très bon séjour de grande qualité

2026-09-05

The gluten free options for my wife were excellent. The shuttle to Castellammare and recommendations from staff, including Villa San Marcos, were wonderful. The drinks were perfect.

2026-09-01

Nuestra estancia ha sido espectacular. La atención recibida por parte de absolutamente todo el equipo del hotel en sus diferentes cometidos ha sido de 10, desde el servicio de limpieza de habitaciones, pasando por restauración y llegando al equipo de recepción. La sonrisa y la amabilidad de todo el personal ha sido de llamar la atención. No duden que intentaremos volver y, desde luego, recomendaremos el hotel a nuestros conocidos. Enhorabuena por el trabajo bien hecho y muchas gracias de parte de la familia Fernández de Valderrama Pérez

2026-09-01

Excellent service and fantastic armosphere

2026-08-31

Le maître d’hôtel Genaro est très aimable et soucieux de la satisfaction des clients Toute l’équipe est très accueillante

2026-08-30

Beautifull hotel Nice people Veert good service👍👍👍

2026-08-29

Very courteous and helpful staff. The shuttle service was excellent.

2026-08-29

Thank you so much for the perfect hospitality!

2026-08-29

We would like to say thank you for all the staff and mostly for the reception that made great effort for helping us celebrate a happy birthday! Mostly we would like to say that the staff of the spa (Patricia and Gorgia) were extremely professional and expert at their jobs!

2026-08-29

Many thanks for the incredible stay - the place is very classy and beautiful as well as the kindness of the staff and personnel. We enjoyed our stay very much ! Grazie Mille

2026-08-28

Il personale è molto preparato e socievole mette a proprio agio tutti ii clienti

2026-08-28

We had an excellent stay because the staff were all lovely!

2026-08-27

The staff were unbelievable. They are doing such a great job there. Best service I have ever had at a hotel.

2026-08-27

Nous avons passé un excellent séjour en famille pour les 80 ans de notre père fin août. Votre hôtel est magnifique et l’équipe très avenante et professionnelle. Merci à toutes et tous.

2026-08-27

Please thank Every single member of staff. Huge congratulations deserved. Every staff member we encountered were so warm, friendly, personable and welcoming. The reception team, housekeeping, Food & Beverages Manager and his team, the lifeguards at the pool and the driver. Such attentive staff, motivated, happy to help. Our stay was exceptional, the beautiful setting of the restaurant, breakfast on the top floor on the balcony with those views of Mt. Vesuvius was just incredible WOW. I would recommend to family and friends. A beautiful authentic Italian boutique hotel nestled in beautiful grounds. I would definitely visit again, thank you for making our stay so enjoyable.

2026-08-27

All staff members and employees great.

2026-08-27

Siete il Top 🔝❤️

2026-08-27

Lots of gratitude to the service and the hospitality of the staff.

2026-08-25

Thank you for a lovely stay. All staff made us feel extremely relaxed and comfortable. The hotel building and it's grounds are stunning. We would love to visit again in the future.

2026-08-23

Thank you for a lovely stay. Gennaro and his team were impeccable and made our stay very special. The sommelier was especially brilliant. I am sorry I don’t know her name . Thanks

2026-08-23

All staff members went above and beyond to make my wife and I welcome at the facility and ensure our stay was most enjoyable, thank you all for your kindness and hospitality

2026-08-23

Many thanks for the hospitality during our stay. We had a wonderful holiday! Family Pauwels

2026-08-22

We loved our time a La Medusa. Everything was beautiful and well maintained. Our stay was the hi light of our Italian holiday. The magical view and breakfast were our favorite features!

2026-08-22

Staff was always helpful and respectful. They were always nice and had great personalities. Top ter service for sure.

2026-08-21

remerciements à tous

2026-08-20

We have send already a bigger email

2026-08-19

Struttura eccellente, personale professionale e cortese. Tutto meraviglioso, grazie!

2026-08-19

We booked last minute as had some travel disruptions in Italy and to be honest was probably one of the best experiences of our whole trip. The hotel and grounds are beautiful and the food and staff are amazing. My daughter and I are celiac and the staff and food choices were plentiful. Everyone knew and accommodations and options were provided for all meals and breakfast alternatives were brought without having to even ask eg: pastries/bread in am and plenty to choose from on menu. The restaurant manager especially was really friendly, knowledgeable and great but everyone was awesome. Big thank you to all the hotel staff for a really great stay for the family. Lovely hotel and grounds. Robert & Diandra

2026-08-18

Nous vous remercions pour l'accueil que nous avons reçu, la qualité de l'hébergement et des services, la compétence et l'empathie de votre équipe, la beauté de l'hôtel et du parc. Un séjour très agréable.

2026-08-18

The staff were fantastic all around. Gennaro made my family feel like royalty. He and Antonio were super pleasant and took great care of us at every meal. Thank you for the great experience.

2026-08-17

Our stay at the Medusa Hotel - Dimora di Charme at Castellammare di Stabia was a delight. The location is perfect for discovering all the beauties of the Region. The hotel is very charming and very comfortable. The restaurant serves delicious Italian local food. And finally and most importantly the staff has been most kind and very attentionate during all our stay, with a special mention to Genero for his great professionalism and precious advice. We highly recommend this charming Hotel.

2026-08-17

Desidero rivolgere un sincero ringraziamento alla Direzione e a tutto lo staff per la professionalità, la cortesia e l'attenzione dimostrate durante il mio soggiorno. È evidente l'impegno e la passione con cui viene gestita questa splendida struttura.Complimenti per l'eccellente lavoro svolto nel mantenere ambienti così curati, puliti e accoglienti, nonché per la qualità dei servizi offerti. Esperienze come questa lasciano un ricordo davvero piacevole e fanno venir voglia di tornare.Grazie ancora per l'ospitalità ricevuta. Vi auguro di continuare a ottenere il successo che meritate. A presto! successo che meritate. A presto

2026-08-17

We'd like to specifically mention Gennaro for his friendliness and ability to make people feel at home. The small chats during breakfast- and dinner-time were very nice, and often came with some good recommendations.

2026-08-17

Tutto lo staff eccellente

2026-08-17

Vielen Dank für den konstruktiven Umgang mit meiner Reklamation bzgl. der offenen Zimmertür. Für mich ist das Thema damit erledigt.

2026-08-16

Bonjour, Nous avons passé un excellent séjour et nous vous en remercions. Merci à l’ensemble de l’équipe,que nous avons souvent sollicité,de nous avoir toujours accompagnés. Et un remerciement tout particulier à Gennaro,qui chaque soir au moment du dîner,a été parfait. Nous reviendrons avec grand plaisir. Famille Noubel

2026-08-16

Un posto sempre eccezionale! Bravi e complimenti a tutto lo staff, sempre sorridenti e tutti simpatici!

2026-08-15

We had an absolutely fantastic time. I’d like to give a huge thank you to the management and entire team for making our stay a memorable experience yet again.

2026-08-15

The stay was wonderful. Last time I stayed was 16 years ago. The standards and service have not changed. The staff and facilities are excellent. I would recommend this hotel to anyone… well done to everyone for maintaining high standards

2026-08-14

A Heartfelt Thank You to the Staff of La Medusa Hotel Dear La Medusa Hotel Management, We stayed at La Medusa Hotel from August 11th through August 13th, and we would like to take a moment to sincerely acknowledge several members of your wonderful staff for their professionalism, kindness, respectfulness, and, most importantly, their honesty. From the moment we arrived, Fabio greeted us with genuine enthusiasm and a willingness to help that immediately made us feel welcome. Angela and Erminia were warm, gracious, and inviting, making our stay feel comfortable from the very beginning. Stefano, at the pool, was incredibly accommodating and helped create an atmosphere where we could truly relax and feel at home. Anna provided exceptional service to our room. It was exactly what a true vacation should feel like. The hotel itself was beautifully maintained. The meticulously trimmed gardens, immaculate grounds, stunning statues, and serene pool created an exceptionally peaceful and welcoming environment. Every detail reflected the care and pride that goes into making La Medusa such a special place. After leaving the hotel for Sorrento, we realized that we had accidentally left two items behind. We immediately called the hotel, and with the help of Anna ( housekeeping) our belongings were located. Among the items was several hundred dollars in cash—and every single dollar was still there. In addition to Anna; Angela, Erminia, and Fabio, they all played a part in helping locate, secure, and return our belongings. Their honesty, care, and willingness to assist us were deeply appreciated. Their actions went far beyond simply providing excellent service; they demonstrated genuine character and integrity. We would be grateful if Fabio, Angela, Erminia, Stefano, and Anna could all be personally acknowledged for the wonderful experience they provided us. Their kindness and professionalism made our stay absolutely wonderful, and their honesty left an especially lasting impression. Please extend our heartfelt thank you to all five of them. We will remember our stay at La Medusa with great fondness and appreciation. Warmest regards, The Rizzieri Family

2026-08-13

Un merveilleux séjour. Un personnel souriant et aux petits soins

2026-08-13

Gentili, premurosi ed estremamente professionali. Non vedo l’ora di tornare di nuovo. Grazie.

2026-08-12

great stay Thanks

2026-08-12

Beautyfull Hotel with excellent Service !!!

2026-08-12

Would like to thank all the staff for the kind hospitality during our stay

2026-08-11

Friendly and professional Staff.

2026-08-11

All of the staff, from the front desk to the pool, to the catering and cleaning staff were all friendly and polite and very professional. Nothing was too much trouble for them, and they made our stay wonderful.

2026-08-11

Super hospitality! Great team, receptie really good and helping and also the catering and servers are really really great!! DEEP BOW! And great attitude hotel, love it all, also re4ally great garden!

2026-08-10

The staff were very polite and helpful at all times. Very responsive to our requests and questions with patience.

2026-08-10

IT WAS A GREAT STAY YOUR SERVING STAAF ? THE CHEF IN THE KITCHEN THE GARD AT THE POOL THE SERVERS AT THE BAR , EVERYBODY EVERY DAY SO NICE HELPFULL AND FRIENDLY SUCH A GOOD SERVICE AND SUCH A GOOD FOOD IT WAS MY SECOND VISIT I WILL COME BACK !!!!!

2026-08-10

La proorieta e’ molto ben mantenuta e gestita, complimenti.

2026-08-10

Staff gentilissimo, cortese e molto disponibile

2026-08-09

Beautiful gardens Great ambiance Great place for our family reunion all three generations enjoyed it thoroughly Staff was very courteous I will highly recommend to anyone

2026-08-09

Tolles Hotel und Team, wir haben uns sehr wohl gefühlt!!

2026-08-09

Everyone was so nice and professional.

2026-08-09

The hotel is an oasis in a very busy area it is calm and beautiful, but what makes it extra special is the staff. All the staff (cleaners, ground workers, receptionists, restaurant, bar) are friendly and professional they are what make people’s experience so positive.

2026-08-08

Amazing property

2026-08-08

Nous avons vraiment apprécié notre passage dans votre établissement. Tout était parfait. Nous reviendrons

2026-08-08

Davvero gentilissimi, la camera che ci avete assegnato grazie al graditissimo upgrade era davvero splendida, abbiamo anche particolarmente apprezzatobla cucina del nuovo chef a cena. Molto brava anche l'operatrice che mi ha fatto il massaggio. Siamo stati molto bene anche quest'anno e sicuramente torneremo da voi.

2026-08-07

We had a wonderful stay. Staff were charming and helpful. Special mention to the Restaurant and bar staff. Also complements to the cleaning team. Discrete and efficient.

2026-08-05

All staff were excellent and courteous.

2026-08-03

Vielen Dank an Gennaro und das gesamte Team

2026-08-03

All of the staff were amazing. Gennaro especially made our stay extra special. He had great suggestions for outings and foods at dinner.

2026-08-02

Merci pour ce merveilleux séjour et la gentillesse de votre personnel !

2026-07-31

Amazing stay, thank you so much for a beautiful holiday.

2026-07-31

Best stay ever.

2026-07-31

Dank voor de goede service, vriendelijkheid en geweldige massages. Het was een fantastische ervaring.

2026-07-30

Thank you so much for a wonderful stay in the most beautiful and amazing Medusa!

2026-07-30

Thank you for having us, we had a great stay! Great service, food and the hotel was amazing. Fredrik, Emma, Celine & Adele

2026-07-29

Would like to thank the hotel management and all the staff. They were so helpful and went above and beyond to make our stay at the hotel enjoyable. The service was excellent and the hotel was beautiful highly recommend

2026-07-28

Thank you for all your help booking transport!

2026-07-28

We had the most amazing stay, all the staff without exception were amazing and welcoming and we would love to come back again.

2026-07-28

We very much enjoyed our stay at your hotel. The staff were helpful & friendly. Hotel was charming. Restaurant served delicious food. Breakfast had lots of choice with plenty of fresh produce. The pool area was clean and the pool attendant very helpful and friendly. We would love to come back again.

2026-07-28

Merci beaucoup pour votre accueil, votre disponibilité et votre gentillesse

2026-07-28

Ein großes Lob an das gesamte Personal. Freundlich und Hilfsbereit.

2026-07-28

The shuttle driver. Really nice

2026-07-27

J’étais triste de quitter ce lieu de paradis ! Paradis car : - demeure, parc, aménagements magnifiques et chics tout en étant discrets - personnel extraordinaire : éducation, professionnalisme tout en étant très agréable, gentil et non prétentieux, contrairement à parfois certains établissement luxueux. - restauration de très bonne facture avec pour certains plats une belle mise en scène (ex. Lobster salad), petite mention « top » au pâtissier qui fait tout lui même , dont les glaces (nocciola incroyable !) . Merci au chef de rang (Gennaro, si je me souviens bien) pour ses petits digestifs « «découverte « très appréciés pour sa gentillesse et l’ouverture de nos connaissances - très bon service de chambre avec changement des serviettes de toilettes et intervention deux fois par jour , très agréable et qui fait la différence avec d’autres établissements de même classe. Donc : félicitations et merci , comme déjà dit en partant, à toute l’équipe de La Medusa ! Nous avons tous passé un excellent et inoubliable séjour 😊

2026-07-27

My complements to the whole staff and especialy to the maitre the hotel. Everybody was extra friendly!

2026-07-27

Nous voulons remercier l ensemble du personnel, que ce soit le personnel de l’accueil, de la piscine, de la navette, le personnel d’entretien tous étaient souriants, serviables et efficaces. Nous tenons à remercier plus précisément le personnel de la restauration le maître d’hôtel et son équipe. Ils nous ont accueilli comme des princes et des princesses. Merci encore à eux des petites attentions et des découvertes gastronomiques. Bonne continuation et au plaisir de vous revoir.

2026-07-26

Il personale è sempre gentile e professionale!

2026-07-26

Once again a fantastic stay in your hotel. 10 out of 10. Compliments to Gennaro for excellent service - and also to the rest of the staff

2026-07-25

We extended our initial Booking of 4 night with 2 more. We had a great stay and want to thank the staff for their kindness and professionalism.

2026-07-22

Merci paulo et toute votre équipe de réception et de restauration

2026-07-21

Fantastic Team. Always helpful Always courteous Always a smile Always willing to listen

2026-07-20

The team at La Medusa were fantastic, from the moment we arrived they went to a huge effort to accommodate me and my family. They helped book a guide for Pompeii who was great and at each meal were accommodating of our children’s dietary requirements. All in all it was a great place to stay.

2026-07-20

This one of the best hotels we have ever been to. Everything is well designed and well maintained. Notably, the team in the breakfast was extremely nice and efficient. Thank you

2026-07-20

La estancia fue perfecta. El personal y las instalaciones maravillosas!

2026-07-20

We have a wonderful stay and the front desk was very helpful with any needs we had, especially when we got lost and had trouble getting to the right location for our pickup with the shuttle. It was 5 star service and I would highly recommend this hotel to any friends or family. I will be back!

2026-07-19

merci pour ce court séjour dans votre ravissant hotel, et une mention pou l'accueil particulièrement aimable de tout le personnel

2026-07-19

The whole staff was so nice... also the life garde at the simmingpools. The garden was a fairytale.

2026-07-16

Molte grazie per la gentilezza, ospitalità e professionalità di Gennaro, Antonio Pio e Angela che ci hanno super coccolato a colazione e a Stefano che di nuovo quest’anno ci ha reso piacevole il tempo trascorso in piscina ed aiutato ad organizzare le nostre giornate grazie ai suoi tanti consigli su cosa visitare nell’area. Speriamo di rivedervi il prossimo anno o addirittura prima.

2026-07-14

Anna and the front staff. The guest staff in the dinning room and snack bar.

2026-07-14

Staff and service was exceptional. We do have some dietary exceptions and noticed the buffet had many gluten free options that we liked and were able to find vegetarian options on the dinner menu at the restaurant.

2026-07-14

Anna was amazing as well as all your staff

2026-07-13

Thank you for taking care of us we had a lovely time

2026-07-13

Thank you for making put stay so fantastic and memorable. Your hotel is beautiful and I couldn’t have asked for anything else.

2026-07-13

Nonostante mio marito non stesse molto bene ho ricevuto tutti i conforto del caso.

2026-07-13

This is our 2nd visit to la medusa hotel as we loved it the first time, it was just as beautiful the 2nd time. Congrats to staff and management for making our stay so special. Hope to be back again one day.

2026-07-10

My partner William and I were so thrilled with our stay. Everyone was so kind and helpful, especially the staff at the front desk. We felt taken care of and supported during our entire time at the hotel. I want to say a special "thank you" to the front desk staff member who gave us recommendations for dinner and for welcoming us to the hotel when we arrived. Her recommendations were incredible and very much appreciated. Our stay was unforgettable and wonderful, and I hope we can come back again.

2026-07-10

Vorremmo ringraziare tutto il personale per la qualità della sua accoglienza e la sua estrema gentilezza. Abbiamo trascorso grazie a voi un soggiorno meraviglioso

2026-07-09

Excellent and good natured staff, extremely polite and helpful in every way. The breakfast was lovely and the staff always made it special seating us with a beautiful view outside which was very special. Thank you so much Noelle and Stuart 3rd July, room 109 xx

2026-07-08

Staff was excellent and very helpful throughout our stay.

2026-07-08

Our expectations were completely surpassed during our stay. We loved everything about the service we received and appreciated everyone! Each staff member was thoughtful, kind and helpful! Thank you all so much!!

2026-07-07

Semplicemente grazie

2026-07-07

Our entire family would like to deeply thank ALL La Medusa team members for their professionalism, availability, and kindness. It was a real pleasure to have a stay in this hotel and its peaceful garden.

2026-07-07

Grazie al personale della Spa , gentilissime e professionali.

2026-07-07

Overall, property is fantastic. Front desk team, dining and bar service teams we perfect! The grounds were exceptionally maintained, overall.

2026-07-05

Everything was perfect Grazie!

2026-07-05

A lovely hotel, that is kept very well, and all the staff were very kind and welcoming.

2026-07-04

cordialità e professionalità ai massimi livelli

2026-07-03

All of the staff were fantastic! They were kind, friendly and accommodating! Always willing to help with anything needed! I would like to give a special shout out to Genaro. He was exceptional!

2026-07-03

This is one of the best experiences I've ever had at a restaurant or hotel!!

2026-07-03

The reception desk staff was very helpful in assisting with travels to local sites

2026-07-03

Carlo, the bartender, was exceptional! He was a true professional and did an amazing job throughout the wedding festivities. He was kind, thoughtful, and went above and beyond. Overall the entire staff did a an amazing job!

2026-07-03

The quality, professionalism and attention to detail was matched by the impressive surroundings of the hotel. This venue was for my daughter's wedding and honored guests. We were treated as family and all of our needs were met meticulously. Our memories of the event and the staff will live with me. Thank you for making this event so magical for my family and friends

2026-07-03

The staff is excellent! Very friendly and accommodating

2026-07-03

All of the staff was wonderful

2026-07-02

Courtesy and Professionalism are what you find in this Hotel! Everyone is extremely kind and very responsive. I was there working, not for vacation, and working with all of them has been great!!!!!

2026-07-02

Outstanding staff with a rare sense of professionalism!

2026-06-30

Was a pleasant stay and everything was first class and professional

2026-06-30

Ringrazio di cuore per disponibilità e gentikezza

2026-06-29

The hotel and grounds were very beautiful and the staff was extremely friendly, courteous and helpful. The good was great too. I highly recommend this hotel.

2026-06-28

Amazing and friendly service! A staff member rushed out to help us communicate with the Italian mechanic when our car wouldn’t start. We were also given wonderful andvice about where to visit, where to buy good limoncello, etc. It was a beautiful place and we definitely hope to come back again. A perfect holiday spot!

2026-06-28

Matre’de was very cordial, as well as the dining room staff.

2026-06-28

From the moment we arrived to the moment we left your staff were amazing. Your chefs are amazing and your restaurant staff are very professional and looked after us really well. Your team that service the rooms left the rooms welcoming and clean. Thank you for a great stay. We hope to see you again.

2026-06-28

See 'Report' please

2026-06-26

Come sempre è stato un soggiorno al paradiso Tutto lo staff e incredibile e molto gentile con noi è il nostro bebè Romeo Grazie di fare vivere questo posto che ci piace tanto

2026-06-25

Gracias hemos pasado unos momentos buenos

2026-06-25

Muchas gracias por el fantástico staff

2026-06-24

I would like to thank all the staff especially Stefano at the pool for great recommendations and super helpful and friendliness. Amazing staff and service!

2026-06-24

Vert god stay

2026-06-24

Staff was extremely helpful and I appreciate the comfort of the beds. I also appreciate you having a mirror in the bathroom that magnifies.

2026-06-24

Endroit magnifique et des professionnels de rigueur.

2026-06-24

We would like to express my sincere gratitude to the entire SPA and Massage team at La Medusa Hotel. The massage was one of the most relaxing and revitalizing experiences we have ever had. Each therapist was highly skilled, attentive, and ensured that every detail contributed to my comfort and well-being. The peaceful atmosphere, beautiful surroundings, and outstanding service made this a truly unforgettable experience. Thank you for your dedication, warmth, and excellent care. We highly recommend the SPA at La Medusa to anyone looking for complete relaxation and a first-class wellness experience. I am already looking forward to my next visit!

2026-06-24

Staff reception amazing ! Restaurant staff either!

2026-06-23

Grazie per il rilassante e gradevolissimo soggiorno.

2026-06-23

Ottima accoglienza, ottimo servizio, ottima cucina, professionalità eccellente a tutti i livelli, disponibilità unica.

2026-06-23

Personnel très a l'écoute, avons eu renseignements adéquat. Aimable, souriant, étions chez vous pour nos 40 ans de mariage, dessert offert avec une charmante attention, bougie..merci beaucoup

2026-06-22

I am very grateful for thr kindness of the staff and i enjoyed the moments in the lovely garden ..

2026-06-22

Thank you very much for everything this last week. You made us feel welcome and cared for - from the wonderful greetings each time we came through the door, to taxi arrangements, and food/bar service. It was very calming walking into the hotel each evening from our busy days visiting the area.

2026-06-22

We had a very beautiful stay in your hotel with a very very beautiful room and balcon (117).

2026-06-22

Apart from the above, everything was very nice.

2026-06-22

Remerciements et félicitations à tout le personnel qui a été particulièrement chaleureux et compétents.

2026-06-21

Liebes Hotel-Team, wir haben den Aufenthalt im La Medusa sehr genossen! Das gesamte Hotelpersonal war sehr höflich, freundlich und zuvorkommend! Mit unserem Zimmer waren wir sehr zufrieden. Wir können nur das aller Beste über das La Medusa sagen. Ein besonderer Dank gilt dem Servicepersonal in der Rezeption, der Bar im Aussenbereich und dem Restaurant. Ihr habt den Gast immer im Blick und geht auf jeden erfüllbaren Wunsch ein! Erstklassiger Service! Das La Medusa werden wir in Zukunft nochmal buchen! Wir freuen uns jetzt schon auf den Besuch! Vielen Dank für die wunderschöne Zeit. GRAZIE!! Michael und Ilona Seiffert

2026-06-18

Merci a tous pour votre accueil à la fois discret et accueillant.

2026-06-18

Keep on doing the great job that you are doing In those days if us very hard to find good people but all of you are great not good

2026-06-18

Loved all of your staff.

2026-06-17

Thank you for such a memorable stay. Lovely rooms, staff and of course the food.

2026-06-17

Nous avons passé un excellent séjour ! Merci beaucoup pour votre disponibilité et amabilité

2026-06-17

Remercions toute l'équipe accueil restauration et ménage

2026-06-17

Un séjour parfait grâce au personnel vraiment charmant.

2026-06-17

Très belle demeure, propre, dans un cadre sublime avec un personnel compétant et très aimable. Un seule doléance, un parking un peu petit.

2026-06-17

Merci

2026-06-17

Nous tenons à vous remercier de votre accueil, de votre gentillesse et de la qualité des services dont on a bénéficié durant notre séjour, nous avons trouvé que tout est impeccable. Nous gardons un excellent souvenir de votre beau pays et sommes repartis avec les yeux et les papilles qui pétillent encore.

2026-06-17

Un grand merci pour la qualité de votre accueil dans un lieu magnifique J’espère revenir séjourner à La Médusa !

2026-06-17

Perfetto

2026-06-17

Beautiful hotel and astounding service. The staff and hotel are exceptional. This hotel is a true gem.

2026-06-17

Great experience for us, well done!

2026-06-16

I have been a lifelong time Hilton customer and as always, the people at your property made the difference. EVERYONE was GREAT.

2026-06-16

The staff in restraunt and reception was super professional

2026-06-17

The entire front desk staff was great to work with! Recommendations for tours were much appreciated.

2026-06-16

Bravo

2026-06-15

They were very friendly. They did every ask.

2026-06-13

Great luxury hotel with nice stylish interior. Great staff and good food( to bad we didn’t use the breakfast because we were out very early )

2026-06-12

Amazing stay, definitely coming back, thanks for everything!

2026-06-12

We had a pleasant feeling during our stay in the hotel. The food was very good and healthy. The atmosphere in the hotel was relaxed and very pleasant.

2026-06-12

Congrats to the whole group

2026-06-12

Most of the staff were perfect

2026-06-12

Thanks for all your help

2026-06-12

heel mooi hotel met prachtige tuinen.

2026-06-12

It was very good to stay in your hotel Vriendly staf en very good meal and service 👌😘😘😘😘😘

2026-06-12

perfect

2026-06-12

Thank you for all help after my little accident

2026-06-12

Alexandro of the bar is absolute top and very friendly 👍👍

2026-06-12

Aan iedere medewerker een dikke pluim,allemaal super lieve professionals met een persoonlijke service! Top team

2026-06-11

All staff were very polite and friendly everything was perfect the food the waitresses, gardiners and we would like to thank Stefano at the pool he could not do enough for us. The welcome by the reception was excellent it felt like 5* hotel thank you to everyone.

2026-06-11

Mia moglie ha festeggiato a dir suo il compleanno piu bello presso la vostra struttura, un ringraziamento di cuore per tutte le attenzioni che lo hanno reso possibile.

2026-06-11

Beautiful hotel and grounds.Lovely bedroom and bathroom .Breakfast was exellent with a wide variety of food.Staff where exellent curtesy and trying to please were second to none.Pool area very well kept and managed.Food in restaurant good but portions on the small side and maybe could do with a small portion of vegetables and potatoes on the side included. But we had a wonderful stay and would highly recommend this hotel .A great experience for us. We would definitely choose this hotel again .Thankyou for a very enjoyable stay. B J GRAHAM-MACLEOD Stephen Bryant.

2026-06-11

Thank you for making our stay a very memorable experience! Until next time.

2026-06-10

Ana la recepcionista y su nadaré en el soa

2026-06-10

Séjour très agréable et personnel aux petits soins. Hôtel idéalement situé et service irréprochable. Encore merci.

2026-06-10

Your restaurant staff were amazing, friendly, professional and extremely knowledgeable about not just the food and wine but also the surrounding area. They came across a proud of where they worked and the place they lived, it made a lovely stay exceptional. We had very little interaction with the front of house team but what little we had was also very professional and helpful.

2026-06-10

Ana dd recepción y si madre ennSPA

2026-06-10

Top

2026-06-09

We had a great stay and when we needed an extra half hour at check-out your staff was very accommodating!

2026-06-07

Top aangenaam verblijf! Heel vriendelijk personeel

2026-06-07

Thanks

2026-06-07

superior hotel

2026-06-07

prachtig hotel, echter het ontbijt kan met meer variatie

2026-06-07

Zeer vriendelijk personeel.

2026-06-07

Sehr freundlicher Empfang + Betreueung vom ganzen Personal, speziell von Anna, wir kommen gerne wieder ! Thomas + Daniela FRANZ aus München

2026-06-06

Everyone was great including the front desk and the girl with round black glasses in the breakfast Buffett.

2026-06-06

El apoyo de Fabio fue increíble, nos ayudó mucho y su actitud y servicio 20 de 10

2026-06-06

Toutes les équipes sont d’une gentillesse et d’une sympathie rare. Bravo et merci pour ce beau séjour.

2026-06-04

Beautiful property and great service. So peaceful. Thank you

2026-06-02

Grazie per la disponibilita' ed educazione di tutti

2026-06-02

Very helpful and attentive. Made us feel welcome and even gave us tips of getting around the local area.

2026-06-01

Everyone was awesome! Antonio and the breakfast / dinner crew created a very special experience for us, especially at dinner!

2026-06-01

remerciements

2026-05-30

Thank you very much for a wonderful holiday. We enjoyed it and the time will stay in great memory

2026-05-29

Thank you for making our stay comfortable and pleasant! We loved engaging with the staff, who were very friendly and extremely helpful - both at reception and the restaurant! Big shout out to Gennaro- very profesional and friendly!

2026-05-29

Angela in reception and GEnnaro in restaurant were outstanding

2026-05-29

We would like to sincerely thank all the staff for making our stay so wonderful. A very special thank you to Pierre Paolo at the reception and Gennaro at the restaurant. Their kindness, professionalism, and warm hospitality truly made a difference and turned our days there into a really memorable experience. We loved the hotel, the atmosphere, and especially the human touch they brought every day. They made us feel genuinely welcome and at home. Thank you again for everything — we hope to come back soon!

2026-05-29

Just to say thank you for creating a home atmosphere and serving Amaizing food . We miss you all already 😊😘

2026-05-29

Volevo ringraziare tutto lo staff per la gentilezza. Il soggiorno è stato splendido e ci siamo sentiti trattati benissimo, dal check in al ristorante alla piscina passando dall’housekeeping. In particolare, la gentilezza del personale in piscina è stata eccezionale, soprattutto con i bambini.

2026-05-28

Merci à tout le personnel, qui est très accueillant et professionnel

2026-05-28

Thank you to all the staff for making pur stay so amazing!

2026-05-28

Our stay at La Medusa was wonderful. The hotel is beautiful, elegant, and full of charm, with stunning views and lovely gardens. What impressed us most was the staff. Everyone was incredibly welcoming, attentive, and professional, making us feel at home throughout our stay. A special thank you to Gennaro, the Restaurant Manager, whose warmth, attention to detail, and genuine hospitality made our dining experience truly memorable. The room was comfortable, the breakfast was excellent, and the overall experience was exceptional. Congratulations to the management and the entire team for creating such a special place and maintaining such high standards of hospitality. We would gladly return and highly recommend La Medusa to anyone visiting the area.

2026-05-28

Gennaro made our stay unforgettable

2026-05-27

Wonderful staff. Anna, in particular, was welcome and anticipated our every need. From booking bus taxis to making sure we had a to go breakfast for our early morning departure

2026-05-27

Thanks to all staff at reception and a big thanks to Genaro in the dining area

2026-05-27

Everything was wonderful. Anna went above and beyond talking care of us.

2026-05-27

Really happy with the experience

2026-05-26

Thanks for a fantastic stay at your beautiful hotel. We really enjoyed our time there and hopefully will return one day.

2026-05-25

Our stay at La Medusa was truly exceptional. From the moment we arrived, every member of the staff made us feel genuinely welcome. Their kindness, professionalism, attention to detail, and willingness to help at every moment made our experience even more memorable. The hotel is beautiful, but what truly sets it apart is the people. Every interaction was met with a smile, warmth, and outstanding hospitality. We felt cared for throughout our entire stay. Thank you to the entire team for making our visit so special. We leave with wonderful memories and hope to return again in the future. With gratitude, Nicole and our group

2026-05-25

Gracias por maravillosa estadía !!! Volvería mil veces 🩷🩷🩷 Mi única queja es que cuando contratamos el servicio de hotel nos informaron algunas cosas como el transporte y luego cambiaron las logísticas y costos cuando llegamos el mismo día de hospedaje y fue un poco incómodo la situacion.

2026-05-25

We were highly impressed with the professional and warm attitude of the hotel team, from the the front desk to housekeeping to the restaurant staff.

2026-05-24

This is to thank everyone with whom we were in contact to thank them for their kindness

2026-05-24

The restaurant / breakfast team and manager are amazing. We felt very welcome.

2026-05-24

Danke an ihr stehst bemühtes , sehr freundliches Personal. Und die gute Küche!

2026-05-24

We thoroughly enjoyed our stay at your hotel, and especially appreciated the friendliness and professionalism of your entire staff. We would also like to give special thanks to Sara and Gennaro. Kind regards, Claire and Luc

2026-05-23

I was overwhelmed with the beauty of the gardens!

2026-05-23

All staff were polite, attentive (without being intrusive) and a pleasure to deal with. Special mention to Genaro - very professional, polite, funny and attentive.

2026-05-23

We had a wonderful stay in your beautiful hotel. The staff was just wonderful - friendly, thoughtful, and very helpful. We will definitely be coming back.

2026-05-22

Thank you very much for the kindness and lovely stay we had celebrating one of our birthdays. You made our holiday so amazing, your hotel is an outstanding proof of the beauty of the area. Thank you very much, we were delighted, all the staff helped us greatly and everyone was kind and attentive: such a wonderful time you made us have, at your fabulous hotel. We'll be back. Thank you.

2026-05-21

Tutto perfetto davvero

2026-05-21

Staff was kind and very professional

2026-05-20

The staff were extremely welcoming. Huge thanks to all of them. Very helpful and courteous too. That includes the ladies who cleaned our rooms as well.

2026-05-19

Hi, me and my girl friend had a great time celebrating my birthday. The staff made our stay very pleasant.

2026-05-19

Angela was a very thoughtful and thorough hostess. She made me feel right at home and provided excellent recommendations on things to do in Sorrento and the surrounding area. I travel frequently and rarely find that level of quality service.

2026-05-19

Carlo in the lounge bar area was very nice and accommodating

2026-05-18

Perfecta atención en especial de la señorita Ángela.

2026-05-18

Excelente servicio!!

2026-05-18

Everyone was incredibly friendly, helpful and professional. Thanks to Fabio for a warm welcome and Angela for assisting with our accommodations. Also thanks to other staff members who provided suggestions on how to get to Capri and the other sights. Also truly appreciate housekeeping and the dining crew.

2026-05-17

Thank you for a very fine stay, with friendly staff and good kitchen (the meals were very good but the menu was set according to the wishes of the Blauwe Vogel but changes were possible) Thank you for the very fine kitchen staff and head of the head of service in the dining room.

2026-05-17

No

2026-05-17

We willen al het personeel bedanken voor hun enorme inzet,om alles in goede banen leiden. Ze waren heel attent ,super vriendelijk en we konden altijd met onze vragen terecht. Dikke pluim voor het ganse team👌👌👏👏🥰

2026-05-17

Thank you very much for making our stay so pleasant and wonderful! I really appreciate all the effort you put to make it as special as possible

2026-05-16

Superb stay, we would definitely return, but probably more into high season as it felt like the hotel was still just opening up.

2026-05-16

I appreciate all the help the front desk gave us in figuring out some transportation issues.

2026-05-15

The entire experience was great, amazing staff, food, and hotel.

2026-05-15

We love your hotel! You treated us so well and our expectations were exceeded. The garden is so wonderful and beautyful🌸

2026-05-15

Personnel d'une très grande disponibilité et d'une bienveillance remarquable, avec une parfaite intelligence dans la communication. Un très grand merci pour nous avoir permis de passer un séjour inoubliable ❤️. Era davvero perfetto

2026-05-15

Tout a été parfait le personnel toujours à l'écoute et très agréable un message particulier à Gennaro pour sa gentillesse et notre écoute pour des renseignements et toutes ces petites attentions

2026-05-14

Stefano at the pool was terrific

2026-05-14

Merci infiniment pour votre accueil et ce super séjour.

2026-05-12

Everyone was so helpful, professional, and friendly. Your organization is extremely well wrong. Thank you for a lovely day.

2026-05-11

Special thanks to the staff at the restaurant for dinner and breakfast. They went above and beyond to accommodate my dietary restrictions which I very much appreciated. The food and services were the best I’ve ever experienced and was a lovely way to spend my birthday celebration in Italy.

2026-05-11

Apart from the above comment / error the staff could not have been more pleasant and helpful. They are to be commended.

2026-05-11

Merci pour la gentillesse et la compétence du personnel tout au long de notre séjour dans cet hôtel magnifique

2026-05-11

We enjoyed a lot our stay in La Médusa, perfectly situated to discover of the région. The hôtel and the quality of the team greatly contributed to the success of our holidays.

2026-05-11

We found All staff friendly and very helpful and would like to thank everyone for a most enjoyable stay.

2026-05-10

Everyone was truly amazing. A special shout out to the food manager Girallo (spelling). e went above and beyond to make my husbands birthday special. We can not thank him enough!! However, everyone was truly amazing!! Thank you for making this trip so extra special. Line item to add above for how we learned about the hotel. We learned about it through Hilton. Thank you again for a truly memorable stay!

2026-05-09

We cannot say enough nice things about your staff! They were ALL amazing! The hotel is absolutely beautiful and we loved our stay with you the best out of the 4 different hotels we visited! The only complaint is the location, however, obviously there is nothing you can do about that. Your staff went above and beyond to make us feel welcome, like family. Everyone was so kind and personable. Our stay with you was priceless!! Thank you for making a part of our honeymoon special!

2026-05-08

Thank you for a wonderful stay at La Medusa. Everything and everybody were just great and made our stay so comfortable and enjoyable. Your attention to my gluten free requirements was most appreciated and the best I have had in a long time.

2026-05-08

Compliments to these members of staff who made our stay unforgettable for all the right reasons: Antonio and Maria-Luisa at dinner; Gennaro at breakfast and dinner; all the reception staff, and particularly Angela who greeted us on arrival; Antonio the driver; and the young man who served us our cocktails. I apologise for leaving behind at reception a bottle of Giuseppe Giusto balsamico, which Antonio (waiter) had arranged for me to collect and pay for. I'm sorry! We were in a hurry and I forgot it! We loved our second visit to this wonderful hotel. Thank you so much. Avril and Stuart Johnson.

2026-05-07

We were very satisfied! But the wine to drink is not cheap!

2026-05-07

It was excellent!!! Very good food and top maitre. Nice garden and very clean. The breakfast was delicious. TOP !!!!!

2026-05-07

We have very much loved the stay , but we had no time to visit the garden on the site swimmingpool. Perhaps a next time?...

2026-05-07

Many thanks to all of you for the magnificent work, for the comfort and the kindness. Wishes to continue a successful Story.

2026-05-07

We've enjoyed our stay at The Medusa very much. We like to congratulate the staff for their professionalism and especially for their friendlyness

2026-05-04

Thanks a lot for all your efforts to make our stay great

2026-05-03

Your front end staff (especially your concierge) were fabulous. All of them. Helpful kind overall great people. Your bar area was warm and inviting. Our family came to drop us off and they made them all feel welcome. This is a beautiful place with beautiful people.

2026-05-02

Es ist ein sehr professionell geführtes Haus mit netten Personal. Die Einrichtung mit all seinen Accessoires sind sehr geschmackvoll.

2026-05-02

Thank you for a wonderful stay at your beautiful hotel.. can’t wait until next year to be back

2026-05-02

Heel mooi hotel met mooie grote kamers, vriendelijk personeel, lekker eten en mooie omgeving

2026-05-02

Thank you

2026-05-01

Cari amici di Le Medusa, grazie per il miglior viaggio della nostra vita. Tutte le persone qui sono le persone più gentili, intelligenti e amichevoli che esistano. Ci torneremo sicuramente.

2026-04-30

Grazie per la squisita accoglienza e per i doni dedicati. E un grazie particolare alla cameriera e al maître di sala che hanno saputo davvero metterci a nostro agio grazie alla loro professionalità e attenzioni.

2026-04-30

Personale preparato e gentile

2026-04-30

Grazie di cuore per questi due giorni meravigliosi sotto tutti i punti di vista. Mi hanno ritemprato il corpo e lo spirito. 🙏🏻 Lorenza Resuli

2026-04-30

Nous remercions tout le personnel d'accueil, de la restauration , Maria Louisa , toujours souriante extrêmement à l'écoute , ainsi que tout le personnel , notre séjour a été fabuleux. merci a tous. Nous reviendrons et surtout nous recommanderons cet établissement.

2026-04-28

Many thanks to Pierpaolo for resolving our issue of a computer duplication of our reservation, and refunding us appropriately.....You handled that situation elegantly !!

2026-04-27

Great job by all!!! Beautiful!!!!

2026-04-28

Além do belíssimo enquadramento paisagístico e de da fantástica arquitetura do edifício, o que mais nos agradou foi a simpatia e profissionalismo dos vossos colaboradores. Parabéns!

2026-04-28

The staff were all very friendly. The meals were delicious ( especially the desserts). Although I had a single room, I had a beautiful view. Thank you very much!

2026-04-27

This was a beautiful hotel with excellent service and we will recommend it to others.

2026-04-27

Estamos felices de haber elegido LA MEDUSA... todo el personal ha sido amable y gentil.

2026-04-27

Excellent in all respects (except WIFI didn't work in our room very well - we had to go to the corridor to use it)

2026-04-27

Thanks for a wonderful stay, The hotel has a beautiful aspect looking towards Vesuvius as I came in an ACE Cultural Tour

2026-04-27

I had a lovely stay and your staff were excellent

2026-04-27

Thank you.

2026-04-27

charming staff - eventually got my 6am wake up call working

2026-04-27

Lovely staff, well trained and very responsive

2026-04-27

Everyone was extremely polite, helpful and friendly especially all of the dining room staff.

2026-04-27

Apart from poor WiFi in our bedroom and the problem with the safe it was a fantastic stay. Beautiful rooms throughout the hotel; extremely friendly and helpful staff; very good food; beautiful gardens; fantastic position and views. I would highly recommend La Medusa to anyone.

2026-04-27

The hotel was beautiful and surpassed my expectations. I was made to feel welcome and at home. I would love to come back one day.

2026-04-25

The staff was wonderful and the room was immaculate. Truly delightful stay!

2026-04-23

We had a very comfortable, relaxing stay. Your staff was very professional thank you

2026-04-23

We appreciate you and your staff - we wished our stay was longer. The restaurant was excellent for both lunch and dinner! Also to note we are Hilton Gold customers so did find your accommodations through our app and we are very happy we were able to stay with you.

2026-04-24

This was a splendid hotel, with all the services one could hope for. The staff were very welcoming, nothing was too much trouble and we felt very relaxed and comfortable in beautiful surroundings.

2026-04-22

Fabio, Sarah, the evening bartender, breakfast staff were all excellent, professional and easy to work with.

2026-04-21

The staff are all wonderful! Gennaro the Maitre D’ took care of us for every meal we ate there, Carlo was a great bar man (fantastic Vodka Martinis!) and Stefano took so much time to show us round the grounds and help us around the pool. The reception team and concierge are also so kind and helpful - thank you for helping helping with my left behind phone! We had a lovely time and will certainly be back again!

2026-04-20

We felt very pampered - it is a luxurious hotel!

2026-04-19

Speriamo in un futuro prossimo di essere vostri ospiti per tutto il campionato. S.S. Juve Stabia

2026-04-16

Vert attentive staff in the restaurant!

2026-04-16

Alles was in orde. Zeer vriendelijk en behulpzaam personeel.

2026-04-14

The stay was great and staff was amazing. You made our visit and stay a worthwhile

2026-04-12

Thank you to the restaurant's team, excellent experience

2026-04-12

Lovely staff!

2026-04-12

The Gluten free items were fantastic, thank you for doing this so well. The quality of the rooms, the food and the service from the staff members were brilliant. The Hotel is fantastic, we would love to come back.

2026-04-12

amazing customer service from all staff

2026-04-11

Vielen Dank an das gesamte Team. Wir haben uns sehr wohl gefühlt. Alle waren sehr freundlich, hilfsbereit und zuverlässig. Es war eine wunderschöne Zeit. Dankeschön!!!

2026-04-08

Ringraziamenti e complimenti al Vs. Maitre di sala ed al Vs. chef Edoardo Giglio per la cortesia,l'impeccabile professionalità,la passione profusa nel loro lavoro,con l'intento di farci stare benissimo. Siamo molto grati

2026-04-10

You’ve created a beautiful and welcoming environment. We loved the hotel and the hotel grounds and the staff was very friendly and accommodating. We’ll definitely come back again!

2026-04-10

All staff were so friendly and welcoming, from the front desk to the restaurant. We had the most wonderful time, nothing was too much trouble - lending us chargers because we brought the wrong adapters, printing tickets for us. Gennaro and his team in the restaurant were so lovely and friendly - special thanks to the chef who creates the most beautiful food. We will definitely recommend your hotel to anyone visiting the area and would love to visit again one day. Thank you all for helping to make our holiday extra special. Teri and Richard Ives

2026-04-08

The entire staff was very pleasant and attentive. It was a grear stay from start to finish

2026-04-08

Beautiful hotel!! Especially the breakfast.

2026-04-07

Sin duda, el viaje no habría sido tan especial si no hubiésemos estado hospedados en vuestro hotel. Nos ha encantado y el personal ha sido muy amable y servicial, nos gestionaron la reserva de un tour en español con mucha diligencia y amabilidad. Siempre una agradable sonrisa y muy cercanos Lo recomendaremos a nuestros amigos y familiares

2026-04-07

Tutto perfetto

2026-04-07

Muchas gracias por el buen trato durante toda la estancia. Volveremos

2026-04-07

Complimenti per quest'ottimo hotel. Il personale è stato super gentile e disponibile. Il cibo servito eccezionale. Il parco è un paradiso terrestre stupendo.Penso che ritornerò.

2026-04-07

Complimenti per la professionalità e la cortesia. Ottimo il servizio.

2026-04-07

Todo genial, muchas gracias por todo

2026-04-06

El trato recibido ha sido de 10, muchas gracias al personal del hotel!!

2026-04-06

Complimenti alla signora delle pulizie, al direttore di sala e a tutto lo staff. Un plauso anche alla pasticcera per i dolci a colazione.

2026-04-06

Thank you for making our stay wonderful.

2026-04-04

Thank you to the lady who greeted us at the check in

2026-04-04

The dinner was amazing!!! Better than the Michelin stars we visited. We plan on coming back In September

2026-04-01

Merci beaucoup ❤️

2026-04-01

Everything was perfect. From check in to check out, everyone made us feel welcomed and appreciated. I will highly recommend this hotel to all our friends traveling to this area. Maria Louise went above and beyond to make our dining experiences memorable. We will definitely be back!

2026-03-31

Vielen Dank für den wundervollen und familiären Aufenthalt! Es sehr entspannend und einfach perfekt!

2026-03-29

Die Mitarbeiter waren sehr freundlich und hilfsbereit.

2026-03-28

Thank you for a lovely stay. The staff were courteous and kind.

2026-03-28

Staff at breakfast each day were very pleasant and accommodating. The cappuccinos were exquisite! We were very spoiled. Many thanks to them!!!

2026-03-21

Spectacular experience (and that was without using the spa) Anna on reception was extremely helpful and the staff at breakfast were delightful. Would happily chat me again

2026-01-03

Complimenti per la gentilezza e preparazione di tutto il personale grazie

2026-01-03

Gracie alla direzione

2026-01-03

Complimenti, è sempre un piacere tornare a La Medusa

2026-01-03

Eccellente struttura che ha pienamente soddisfatto tutte le aspettative.

2026-01-02

Atmosfera magica come tanti anni fa ...

2025-12-30

personale gentilissimo. Gennaro ci hai svoltato la vacanza🫶🏻

2025-12-30

Gennaro, un bell'incontro!

2025-12-27

Thank you all for making our stay so pleasant and memorable. It feels like a second home to us and we are so grateful. It has now become our favorite stay and a tradition for our family.

2025-12-21

Personnel au petit soin. Un grand merci pour ce beau séjour. Nous reviendrons

2025-12-20

Complimenti a tutto lo staff

2025-12-20

the staff was very generous in their hospitality ! note we forgot by mistake parmesan cheese in the mini bar.... room 215 so pls enjoy it

2025-12-10

The staff is friendly and warm and made our stay a delightful experience. I would highly recommend this hotel and want to return very soon.

2025-12-10

All the charm of a classic building with a completely modern interior. The staff was extremely helpful and attentive

2025-12-09

Très bon service pour l’ensemble du personnel et une mention spéciale pour le maître d’hôtel ! Merci beaucoup

2025-12-09

Mille grazie!!!!

2025-12-09

Un ringraziamento particolare, perché ci siamo sentititi "coccolati"

2025-12-09

I would like to compliment the management for choosing the correct person to receive us and do the check in, and also at the spa treatment the lady was very kind and very skillful

2025-12-08

bravissimi

2025-12-07

MY wife and I had a wonderful four days at your hotel. Beautiful. Staff was wonderful--especially Gennaro, our waiter for meals.

2025-12-07

The staff were all amazing and we absolutely loved it! From the welcome drink, to a room upgrade, to a fabulous dinner our last night in Italy, just a truly wonderful stay.

2025-12-06

Attention and service from all staff was impeccable. Special thanks to Pier Paolo and Gennaro

2025-12-06

The attention given to guests by the staff in general was impressive, whether it was the cleaning staff, reception or serving staff. Of special mention must surely be Pierpaolo at reception who gave us so many time saving and useful tips of what to visit and where to dine, and Gennaro who left no stone unturned to make our breakfast time as relaxed and enjoyable and personalised as possible. Keep the staff happy, and your guests will surely be happy too. We will return. Thank you.

2025-12-04

Ottimo soggiorno e ottimo servizio durante la colazione!!

2025-12-03

Gentile Dott. Irollo, desidero esprimerLe i miei più sinceri complimenti per il soggiorno presso la struttura alberghiera La Medusa. Ho trovato un ambiente di altissimo livello, curato in ogni dettaglio, con uno standard di accoglienza, professionalità e attenzione al cliente davvero eccellente. Si percepisce chiaramente la passione e la visione con cui la struttura è gestita, così come la qualità del Suo staff, sempre disponibile e discreto. Un’esperienza che lascia il segno e che consiglierò con vero piacere. Complimenti per il lavoro svolto e per l’eccellenza che riuscite a trasmettere. Con stima e cordialità

2025-12-01

We enjoyed the unique experience at the property. The authentic interior design, the beautiful exterior garden. We felt extremely lucky to have such a wonderful experience. The staff was very helpful❤️ I will definitely recommend the accommodation

2025-11-30

Alles war super!

2025-11-30

Excellent service great place to stay

2025-11-28

Complimenti a tutto lo staff. Letto super comodo. Colazione eccellente. Ho adorato la marmellata di arance.

2025-11-28

Great stay and very helpful waiter

2025-11-28

Our stay was absolutely wonderful. Fabio at check in was so welcoming and talking with Gennaro at our meals was so wonderful. It was the first stop on our honeymoon and everyone made us feel special. We have said we will be back for our 5 years anniversary!

2025-11-27

We loved our 4 days at the hotel. We planned 2, added another 2. The staff at the restaurant was truly amazing. Give their our warmest regards.

2025-11-27

...

2025-11-25

The dinner and breakfast host was very hospitable.

2025-11-25

Fantastic service from the staff, especially the maitre d Gennaro in the restaurant! By the time we left, we were like old friends!

2025-11-24

Wonderful stay! Gennaro is a fantastic host in the restaurant and he and his team did an amazing job.

2025-11-21

Gennaro was very helpful and very pleasant to interact with during Breakfast and at Dinner. He was very helpful in guiding us around the area.

2025-11-21

Una cortesia indimenticabile! Grazie di tutte le attenzioni e gentilezza. Mai trovati altrove. Grazie della sensibilità per aver cambiato la prenotazione a causa della morte della nostra gatta.

2025-11-21

I want to thank the front office staff for all their help and professionalism. The restaurant manager is absolutely amazing. Enjoyed seeing him every morning.

2025-11-20

The maître d at the restaurant on the top floor was excellent. He was enjoyable to talk to and anticipated needs extremely well. He made our visit very enjoyable.

2025-11-19

The staff at La Medusa was absolutely incredible! From the moment we walked in we were greeted by Anna with a smile and she was most helpful in not only assisting to get our luggage to our room but in guiding us to the bar for a drink after a long day of traveling. She also helped coordinate a car rental which saves us so much time. Paolo was also extremely helpful at the desk. A special thank you tkk ok the entire staff at the restaurant in the fourth floor, especially Genaro. His knowledge of food was impeccable and we appreciated all his suggestions from wine to aperitifs and beyond. My husband and I were pleasantly surprised by the special attention to detail. We will most certainly be back soon! Grazie!!! George and Celina Judson Texas, USA

2025-11-19

All staff

2025-11-19

Many thanks for breakfast staff and the reseption and bar staff

2025-11-19

Every single member of the front desk staff & wait staff especially Gennaero & Catelo. Grazie Mille!

2025-11-18

Grazie davvero per aver reso.il.mio breve soggiorno unico

2025-11-18

Thanks for the lovely hospitality

2025-11-17

Danke an Gennaro. Er hat uns so tolle Tipps für Ausflüge gegeben. Wir haben uns immer gefreut mit ihm zu sprechen.

2025-11-14

Es war alles perfekt. Sehr zuvorkommender, überaus freundlicher Service.

2025-11-13

Oui grand merci à l’ensemble du personnel très charmant, à l’accueil, au bar ou encore au petit dejeuner! Personnel vraiment au petit soin !!

2025-11-12

All the staff were wonderful, unfailingly courteous and welcoming. Thank you

2025-11-12

All Wonderfull esp your staff One poor meal of pork & oven ready chips More salads would be good

2025-11-12

All staff professional and charming, very helpful

2025-11-12

Thank you for a memorable stay.

2025-11-12

I came here for work (Tour Manager for Ace Cultural Tours). What a lovely hotel and thank you for looking after our guests so well (that made my job a lot easier). The hotel is beautiful and your staff are caring and attentive - thank you so much. I would have loved some more time at the hotel.

2025-11-12

Thanks a lot! everything was so beautiful and the courtesy of the staff was super

2025-11-12

Un immense merci à toute l'équipe staff. Que ce soit l'accueil, le bar, le restaurant, le service d'entretien, chaque membre du personnel a été d'une incroyable gentillesse et politesse. Cela a beaucoup contribué à la qualité de notre séjour. L'hôtel est remarquablement tenu, d'une propreté irréprochable et les services proposés vraiment adaptés. Nous avons été séduit par le charme de l'hôtel et son magnifique jardin, lui aussi vraiment très bien entretenu. Tout est pensé et mis en place pour le bien-être des clients. Bien évidemment nous allons recommander à 100% La Medusa autour de nous !

2025-11-12

Thank you for your kindness as well as your exceptional professional services. Each and every one of you went out of your way to make sure that I had a relaxing and safe holiday. I have never stayed in a hotel that welcomed their guests with such warmth and care. Thank you!!!

2025-11-11

Un ringraziamento speciale va a Gennaro. Viaggio molto, ma una persona come lui ho avuto il privilegio di incontrarla molto, molto, molto raramente. Grazie Sabrina

2025-11-10

Sehr schönes Ambiente! Tolles Personal im Gastronomiebeteich!

2025-11-08

Complimenti per la professionalità e la cortesia

2025-11-07

Thank you for a great stay!

2025-11-07

Thank you for the warm welcome and hospitality! The welcoming and check-in to the resort was fantastic! It is a beautiful property!

2025-11-06

Wonderful stay. I really could not have asked for more. Management even made sure I had plans for the day.

2025-11-06

Wonderful! Stay with very pleasant and attentive staff.

2025-11-06

Thanks to everyboby, Everything was nice and kind

2025-11-05

Nous avons passé un exceptionnel séjour dans votre établissement. Le personnel est très avenant et toujours disponible pour rendre notre séjour très agréable. Un vrai plus à Pierpaulo ++++

2025-11-05

Bravo à tous!

2025-11-04

The staff was super helpful. Always giving great information. Thank you!!

2025-11-03

Top

2025-11-03

Complimenti per la cortesia e professionalità.

2025-11-03

Siamo stati benissimo. Accolti in maniera brillante con tanto di drink. La camera bella e pulita, il bagno con tutti i comfort. Struttura magnifica con vista sul parco. Pacchetto spa e massaggio, personale gentile, spa piccola ma confortevole. Ci siamo rilassati a tal punto che a cena avevamo gli occhi semi chiusi 🩷 Grazie

2025-11-03

Uno staff di una caratura incredibile Mai visto prima

2025-11-03

Staff was kind and professional. Lovely hotel!!

2025-11-01

tutto perfetto, grazie

2025-10-31

Das Team an der Rezeption ist sehr herzlich, hilfsbereit und gibt dem Gast das Gefühl wertgeschätzt und willkommen zu sein. Auch hervorzuheben, ist das wundervolle upgrade als SLH Mitglied und der Umsetzung des Wunsch nach einem Balkon wurde exakt erfüllt. Selbst bei Fragen zu Sightseeing wurde professionelle Hilfe gleistet. Generell war immer ein Lächeln beim Betreten des Empfangs gegeben und für einen kleinen Small Talk gegeben. Auch die Bar mit der einzigartigen Atmosphäre und dem sehr höflichen Personal welche einen sehr guten Gimlet kreiert hatte war ein Vergnügen. Generell entspricht die Professionalität und Empathie der Mitarbeitet exakt dem Anforderungsprofil von Small Luxury Hotel. Auch ist die Kollegin welche als Sommelier im regulären Restaurant arbeitet, und im Frühstücksrestaurant zweimal ausgeholfen hat eine Bereicherung für den Gast. Ich hätte mir gewünscht alle Mitarbeiter im Frühstücksrestaurant würden diese Leidenschaft und Herzlichkeit am Gast leben.

2025-10-28

This was the best staff I’ve ever experienced. The two ladies that greeted us when we arrived were amazing. They worked the night of October 23rd deserve a raise!

2025-10-28

Unbelievable experience. I am so proud and excited to represent my client and cannot wait to host her wedding here next year.

2025-10-28

Patrizia il top

2025-10-28

We enjoyed our stay! The service from staff was spectacular. We will be returning soon.

2025-10-27

Nette Mitarbeiter, gepflegte Anlage. Das Personal beim Frühstück sollte sich vor den Gästen nicht dauernd unterhalten, lieber den Gast Aufmerksamkeit zeigen - nur ein Hinweis.

2025-10-27

Buffet della colazione eccezionale, struttura bella e molto curata e personale gentilissimo. L'ideale per cerimonie e festeggiamenti

2025-10-26

hello,if possible i would like the recepie from your cooking chef of the dillicious risotto with the lemon taste :-)

2025-10-26

Your beautiful hotel is truly a haven of peace and tranquility. The rooms are very comfortable and spacious. The service is impeccable and discreet. In the evening, the restaurant offers a varied and delicious three-course menu. The gardens are magnificent, where you can relax in comfortable lounge chairs in the shade of lemon and orange trees. Unfortunately, I was unable to enjoy the wellness center or the beautiful outdoor pool as I was traveling at the end of October. It is a perfect central location from which to explore Naples, Capri, Sorrento, and the Amalfi Coast. Thank you for your attentive care. I will be sure to recommend your hotel.

2025-10-26

Thank you all for a very nice stay at your hotel. This was by far the best hotel and service I ever visited.

2025-10-26

Congratulations for the management and staff. My stay was pleasant because of the kindness of the staff and because of the extremely courteous ambiance in the hotel!

2025-10-26

Compliments to all the staff! Great food!

2025-10-26

Everthing was okay

2025-10-26

Breakfast :Super fine and lots of choise . Special thanks for the 2 bartenders (the Averna man from Belgium)

2025-10-26

Alles was top in orde !

2025-10-26

Dank voor de vriendelijkheid, de ontvangst, de bediening. Het maakte het plaatje compleet. Het was een oase om na een drukke dag tot r ust te komen en te genieten van de tuin, de faciliteiten, de inrichting van het hotel. Super!

2025-10-24

Mijn felicitaties aan het management en alle medewerkers voor het gastvrije onthaal en de vlotte, vriendelijke zorg voor hun gasten. Dankjewel.

2025-10-23

Thank you!

2025-10-22

The building and grounds were spectacular. Sadly, we couldn’t use the pool because the water was too cold. All staff were professional and friendly. We enjoyed the two bartenders that we met and chatted with, they were knowledgeable and friendly. Front desk was engaging and delightful. Your taxi driver was professional, engaging and Canadian ❤️ we enjoyed our breakfast in the 4th floor dining room, it was spotless and plenty of choices. We especially enjoyed our lunch and supper in the atrium with the delightful woman who was a gracious, knowledgeable & attentive host.

2025-10-22

Reception was very welcoming and helpful, especially your two younger employees, Anna and Vinnie. These two and made sure we had a very good tour of Pompeii and correct arrangements with the train service back to the Rome airport. Antonio (?) your Canadian driver was very helpful to and from Pompeii and later to ensure we had the correct ticketing for the train back to FCO Rome. The staff in all the breakfast and dinning room were very helpful in choosing dishes and wine. They all helped make our meals very enjoyable.

2025-10-22

Staff and all managers were very professional and helpful

2025-10-21

Zeer fijne ontvangst, vriendelijk personeel, zeer nette kamers en andere ruimtes, een pracht van een tuin... Indien er al een probleem zou zijn, dan werd at onmiddellijk opgelost. Het hotel is een echte aanrader!

2025-10-21

We absolutely loved our stay at La Medusa. From the moment we arrived we were welcomed by the management and team in both front office and the restaurant. The hotel is superb: rooms, restaurant and gardens. Exceptional in all aspects. We will definitely return.

2025-10-21

It was an amazing stay, we will be back!

2025-10-21

Great service, much appreciated

2025-10-20

the staff and especially the restaurant staff were exceptional

2025-10-18

Excellent engagement by staff. Strong English skills and care taken anticipating our needs.

2025-10-18

We immensely enjoyed our 5-night stay at La Medusa. Thank you to the staff who were extremely friendly and helpful and made us feel like honored guests or family. The hotel exudes old world charm which is almost impossible to find these days. For anyone wanting a special oasis central to Pompeii, Sorrento, Amalfi, Naples and Airport, I could not make a better recommendation.

2025-10-17

Everything was perfect, we enjoyed our stad, pitythat we hadn´t time for Pool or welnee, because it was a group travel

2025-10-17

All super ok

2025-10-17

We hadden een aangenaam verblijf in jullie hotel. Een belangrijke bijdrage van onze vakantie aan jullie regio. Waarvoor dank.

2025-10-17

very friendly personel

2025-10-17

Grazie di tutto

2025-10-17

You have a great team of personnel. The food is wonderful, and the restaurant staff goes above and beyond to please and make sure you are happy with everything. I recommend La Medusa to friends and business associates. Thank you for paying close attention to details for everyone.

2025-10-14

Vincenzo, Sara and the entire staff were amazing! Thank you for making our trip a memory of a lifetime!!

2025-10-14

Thanks for everything!

2025-10-13

Awesome, friendly and professional

2025-10-13

My wife and I have traveled all over Europe and North America. We believe that the LaMadusa was the most exquisite, charming, and welcoming hotel in all of our vacations. Thank you for your excellent, professional, and genuine service. Bob & Susan Fitch

2025-10-13

We came with a group ( Salisbury Cruise Club) everything and everyone was fantastic! This was a highlight of our trip to Italy! Thank you so much for everything! We LOVED our time there!

2025-10-13

Amazing staff, always available to help.

2025-10-12

un séjour inoubliable dans un hôtel à couper le souffle à tout point de vue ,nous reviendrons avec un immense plaisir ,mille mercis pour votre accueil et votre gentillesse ,à très vite

2025-10-12

nous avons passé un excellent séjour le personnel est très agréable, sympathique et très professionnel merci pour ce séjour très agréable

2025-10-10

The overall service, helpfulness and professionalism OF ALL the staff was absolutely top notch! My room was gorgeous in a charming way and !I loved my time at the spa, The grounds with anll the gorgeous landscaping, citrus trees and multiple seating arrangements…it was all really lovely! Thanks you so much!

2025-10-09

An incredible stay with and amazing staff that anticipated our needs and took great care of us

2025-10-08

I have stayed in many fine hotels in many countries and La Medusa is one of the finest. The structural environment is exceptional as is the food and drink offer. However, what makes it stand out is the charm and expertise of the the staff. Without exception the staff were charming, discreet and expert, this applies to everyone we encountered, whether cleaning or in a position of seniority. This is a rare achievement. Clearly we were there at a very quiet time and, sadly for only two nights. Thank you for a memorable stay.

2025-10-07

Staff in the Restaurant were very polite and helpful - they should be congratulated

2025-10-07

Y es

2025-10-07

A wonderfull hotel, very good serviceand very kindly staff.

2025-10-07

Very nice hotel

2025-10-06

the stay was fantastic. Thank and for the warm welcome and taking care of us!

2025-10-06

Vielen lieben Dank für den schönen Aufenthalt, es war ein ein wirkliches Vergnügen, gerne empfehlen wir sie weiter.

2025-10-06

Your hotel is amazing! The staff was incredible and dining was incredible also.

2025-10-05

Carlo Antonio Genaro the whole staff was amazing and so nice!!!! Front desk everyone outstanding!!! Definitely will comeback!!! Property was gorgeous unreal and magical

2025-10-02

Heel aangenaam verblijf en prachtige locatie met vriendelijke bediening!

2025-10-02

Bedankt voor vriendelijk en behulpzaam personeel

2025-10-02

Prachthotel: zeer gezellig, zeer net, vriendelijk personeel !

2025-10-02

thank you very much !

2025-10-02

Keep up the high level of service and surroundings of the staff and hotel. Our stay (5days) was fantastic. Special thanks to Gennaro Dunnarummo, Gian(Luca) and Salvatore, great servers. Krist Wolfcarius and Astrid Dhondt.

2025-10-02

Thank you very much for the wonderful stay in your beautiful hotel

2025-10-02

Grazie per tutto speriamo di essere con voi prossimo anno

2025-10-02

It was a wonderful hotel. thank you for your kindness. The food was wonderful

2025-09-29

Fantastic stay and very friendly Staff!

2025-09-29

Ringraziamo io e mia moglie per la cortesia e la disponibilità del personale speriamo di rivederci al più presto

2025-09-29

Thank you very much for the excellent service and kind attention.

2025-09-29

Everyone was supernice

2025-09-27

Thanks for a nice stay. But we'd appreciate if you take into account our comment on the food.

2025-09-27

Algemeem super personeel en locatie.

2025-09-27

Prachtig hotel verdient de 5 sterren als er niet wordt gegeten

2025-09-26

I think his name was Gianluca who was waiting at the restaurant on 24 September and running the breakfast on 25 September. He was very generous and helpful.

2025-09-22

Vriendelijk personeel

2025-09-22

Super kind service

2025-09-22

Thanks for the professional and satisfying service to all of you and especially to the people working for breakfast and dinner...really perfect!!

2025-09-22

Speciali

2025-09-20

Thank you for the accommodation

2025-09-19

Beautiful hotel, lovely friendly staff, would love to come again.

2025-09-19

Thank you for a wonderful stay and the birthday messages you sent on the day of Rebecca’s birthday!

2025-09-17

Perfect stay

2025-09-17

It was a perfect vacasion….. but all in english is not easy we are from Belgium!!!

2025-09-17

Over het algemeen was iedereen op en top vriendelijk , bezorgd ook in het bijzonder de onderhoudsploeg die dagelijks instonden voor de netheid van de kamers👌

2025-09-17

Helpful, friendly, available.

2025-09-16

Thank you for your support/service/help.

2025-09-16

When we booked LaMedusa with the travel agent she told us the hotel was in Sorrento. We had excursions set up leaving from Sorrento so we had to take a taxi to and from Sorrento every day of our stay. The staff at the reception desk were incredibly kind, welcoming and accommodating. They made arrangements everyday for us to get a taxi to Sorrento. The gentleman we had as the taxi driver was equally as kind to us. Upon returning to LaMedusa in the evening we were always greeted with kindness and smiles. The lovely young lady Claudia who checked with us every night to see if we needed towels or if she could do anything for us was always very sweet and accommodating. We absolutely loved LaMedusa and would definitely return. The panoramic views stretched from the sparkling coastline to the distant mountains like waking up in a post card.

2025-09-15

Complimenti

2025-09-12

Vielen Dank für den schönen Aufenthalt! Exzellente Betreuung durch das Personal!

2025-09-12

Prima

2025-09-12

thanks for the unforgetable holiday in a splendid environment.