2025-11-24
Vorrei segnalare la signora Micole (spero lo spelling sia corretto) per la sua affabilità e simpatia a colazione. Inoltre vorrei complimentarmi con voi per lo staff delle massaggiatrici. Una giovane ragazza mora dal leggero accento straniero mi ha alleviato il mal di testa grazie alle sue mani fatate.
2025-11-24
Sono grata alla Sig.ra Katiuscia per l'ospitalità, il meraviglioso servizio offerto e gli splendidi trattamenti. Nella spa privata abbiamo trascorso del tempo meraviglioso
2025-11-22
Prima volta in questo hotel, tutto decisamente bene e all'altezza delle aspettative. Pulizia, qualità, atmosfera e cortesia di alto livello. COMPLIMENTI!
2025-11-22
Beibt bitte so wir Ihr seit es gibt wirklich NICHTS zu bemängeln / Ihr Personal ist außergewöhnlich gut mein Kompliment für die Auswahl der Mitarbeiter
2025-11-18
Merci pour votre accueil de À à Z
2025-11-17
GRAZIE E COMPLIMENTI PER IL SPLENDIDO SOGGIORNO
2025-11-16
Soggiorno semplicemente perfetto
2025-11-14
Outstanding in all regards. Thank you.
2025-11-12
Séjour magnifique
2025-11-11
Finalmente un resort con servizi dedicati a mamma e figlia ! Anche il massaggio speciale mamma e figlia davvero stupendo ! Grazie
2025-11-10
Complimenti per la professionalità e la gentilezza. Ottima struttura e personale molto efficiente e disponibile. Grazie a tutti per l'apprezzata ospitalità.
2025-11-10
The staff was top, specially at the breakfast
2025-11-10
Das Splendido Bay Luxury SPA Resort ist eine insgesamt sehr schöne Anlage und das Personal freundlich und hilfsbereit. Ich habe die Zeit hier sehr genossen und mich sehr wohl gefühlt. Grazie mille.
2025-11-09
Il massaggio di Daniela è stato molto ben eseguito e il personale del bar e del ristorante rivale al lago eccellente come anche la qualità del cibo proposto
2025-11-06
Un grand Merci, très bel hôtel, personnel sympathique, restaurant top, serveur très agréable…
2025-11-04
Struttura e personale meravigliosi. Complimenti anche per la cantina
2025-11-01
Thank you!
2025-10-25
Ottima accoglienza e ambiente confortevole e pulito. Apprezzato il servizio Spa incluso nella prenotazione e l’ottima colazione
2025-10-25
We had a really lovely stay in a beautiful hotel
2025-10-22
I think sending tea packets and milk for the room should not have been charged
2025-10-20
Colazione eccellente. Area benessere molto bella.
2025-10-19
The restaurant staff were all great, especially for breakfast
2025-10-18
Das Personal war sehr sehr freundlich und aufmerksam. Der Thunfischtatar im Restaurant war super gut. Das Zimmer war wunderschön eingerichtet und sehr groß und komfortabel. Wir waren das zweite Mal in ihrem Haus. Der Kaffee und Tee Service auf dem Zimmer war auch wunderbar.
2025-10-19
Soggiorno piacevolissimo, grazie a tutti!
2025-10-17
Personal beim Frühstück sehr freundlich.
2025-10-17
Voglio ringraziare la signora Daniela per la professionalità e la qualità del massaggio!
2025-10-16
Had one of the best trips ever. Everything about it we loved. Special mention to Federico who served us at the bar most nights. His attention to detail with every single person was so exceptional and is a credit to your hotel.
2025-10-15
grazie di tutto
2025-10-14
Thank you for a great relaxing time
2025-10-13
Siete meravigliosi. Io e mio marito siamo super soddisfatti
2025-10-12
Alles bestens wie immer. Bravo Grüße an Mara und das gesamte Team
2025-10-10
Thank you very much for the exceptionally warm welcome, my kindest regards, Hafdís Guðmundsdóttir
2025-10-09
Hotel fantastico ho soggiornato con mia figlia una sola notte ma tutto curato nei dettagli spa calda ed accogliente con teli puliti a volontà tisane e frutta pulizia e ordine massimo in camera qualsiasi esigenza accolta dalla reception colazione spaziale bellissima piscina esterna proprio sul lago direi un bel 10 e lode
2025-10-07
Un particolare ringraziamento per la estrema gentilezza delle Signore alla Reception.
2025-10-06
Ringraziamo in particolare Micol per la gentilezza e professionalità nelle due mattinate in cui abbiamo fatto colazione.
2025-10-06
Wonderful place, wonderful staff and ambience, thanks for wonderful stay in your hotel! 🤗
2025-10-02
From the moment we walked into reception the service was impeccable. We have never experienced this kind of service or food in another hotel. Thank you for making our stay special
2025-10-02
The staff at breakfast were superb, friendly and attentive
2025-09-28
Complimenti per le stanze e per la pulizia.
2025-09-27
la capacità di mettere a proprio agio il cliente, bravi.
2025-09-26
Thank you for a wonderful stay. The hotel is beautiful.
2025-09-25
Davide at Reception was very helpful and apologetic for the issues we had with maintenance. As a gesture of goodwill, our extras bill on departure was cancelled which was appreciated.
2025-09-25
Other than the Italian cooking experience the stay was excellent and stash were excellent
2025-09-23
Complimenti per il personale tutto estremamente gentile solare e disponibile incluse le signore delle pulizie. Parcheggio comodissimo proprio dietro la stanza. Tutto comodissimo pulitissimo e a portata di mano. Stanza ampia e ben organizzata. Noi viaggiavamo con un cane e devo dire che anche con lui tutto il personale è stato premuroso e gentile
2025-09-22
Your breakfast staff were fantastic very attentive and very, very helpful. Your evening staff iseems to be the managers we found to be very cocky and not as attentive as they should’ve been.
2025-09-22
Ringrazio tutto lo staff ristorante, spa, bar e accoglienza: molto bravi e disponibilissimi
2025-09-22
Complimenti a tutti
2025-09-21
An amazing hotel and an amazing stay/ Grazie mille
2025-09-21
We had an excellent stay. The staff are fantastic and the ambience is relaxing. We enjoyed the food, the view and the facilities.
2025-09-20
Wunderbares Putzpersonal. Sehr freundlich und extrem schnell! Einfach WOW.
2025-09-18
Absolutely wonderful will be definitely be back as we had great time
2025-09-18
All perfect
2025-09-18
Thank you very much!))
2025-09-18
Charming hotel with a Great Captain in the breakfast Restaurant!!!
2025-09-17
Everyone is extremely skilled and knowledgeable and very polite.
2025-09-16
Tutti gentili anche quelli che si oncriciavano lungo il percorso.
2025-09-16
Danke dass ich unsern Massagegutschein nächstes Jahr verwenden darf...da mein Mann Sonnenstich hatte
2025-09-15
Vielen Dank für den tollen Aufenthalt in ihrem Hotel
2025-09-14
Amazing team
2025-09-14
On arrival we were given the wrong room we had paid for. We got a basic room were as we had paid for Garden suite The issue was resolved the next day but we thought that we might have been compensated for the difference we had paid.
2025-09-13
Ihre Mitarbeiter/innen sind sehr freundlich und zuvorkommend.
2025-09-12
Tolles Team und tolle Zimmer
2025-09-11
Thank you for profesionalism
2025-09-11
Merci du fond du cœur Mara pour nous avoir permis de revivre ces moments tellement importants pour nous suite à la perte de Monsieur Rochette.
2025-09-08
tutti molto gentili e cortesi ma in particolare il facchino/tutto fare Gaspare che ha una marcia in più! fantastiche anche le signore alla reception
2025-09-08
Unser Aufenthalt war wunderbar, die Anlage und vor allem der wunderschöne Garten mit direktem Seezugang ist herrlich. Das Frühstück war ausgezeichnet. Es bliebe keine Wünsche offen. Etwaige Sportmöglichkeiten zum mieten über das Hotel wäre noch schön (Standup-Paddeling o.ä.).
2025-09-07
Thanks to all the staff, in particular Davide on reception, Maurizio in the restaurant at breakfast and Jamaco at the pool. Everyone was fantastic. Grazie Mille
2025-09-07
I really appreciated the courtesy of your personnel and particularly of the breakfast staff and porters
2025-09-07
Morzio was brilliant couldn’t have asked for better breakfast service and so friendly and informative about local area
2025-09-06
Lady on reception on Friday morning was fantastic
2025-09-05
- exceptional housekeeping team! - outstanding breakfast service, friendliness of staff at breakfast!
2025-09-01
Just amazing thank you
2025-08-30
Grazie per il servizio sempre impeccabile
2025-08-30
Personalmente mi sono trovata molto bene. L'unico rimpianto è di non aver usufruito del servizio SPA in quanto tutto precedentemente prenotato. La prossima volta cercherò di effettuare la prenotazione contemporaneamente a quella della camera.
2025-08-28
Thanks to reception for buying flowers for our 25 years wedding anniversary
2025-08-27
Eure Crew im Hotel ist wirklich sehr zuvorkommend und freundlich. Euer Service ist klasse und wir haben uns wieder sehr wohl gefühlt!
2025-08-27
Vorrei ringraziare per la gentilezza e la professionalità la Signora Mara, la Signora Katiuscia ed il direttore
2025-08-24
Den größten Dank gilt jeglichem Servicepersonal. Alle Mitarbeiter sind sehr zuvorkommend, arbeiten sauber, sehr diskret und sind zudem äußerst freundlich. Wir konnten unseren Aufenthalt in vollen Zügen genießen. Vielen Dank für die erholsame Auszeit.
2025-08-24
overall, well done
2025-08-23
Wir haben uns sehr wohl gefühlt. Das Hotel ist sehr gut geführt.
2025-08-23
Alles super
2025-08-21
The breakfast team were fabulous. Always professional, friendly, smiling and attentive. It was such a pleasure to start the day with them. The concierge was really helpful with our trip to Verona. Great advice. The beach bar team were always so professional, lovely, polite and friendly.
2025-08-19
Complimenti per lo staff: ha fatto la differenza! Grazie
2025-08-17
Merci pour votre accueil, l’équipe d’une façon générale est très réactive et cnest ce qu’on attend en tant que client
2025-08-17
Ai gentili addetti del servizio colazione che hanno reso il nostro primo pasto della giornata un momento di relax assoluto
2025-08-17
allowed late checkout
2025-08-17
Thank you so much for a lovely stay. We had a fabulous time.
2025-08-16
Thank you all for making our family holiday a very memorable one
2025-08-15
In ogni caso il soggiorno è stato piacevolissimo e lo staff è veramente di grande livello. Elevatissimo livello dei ristoranti Bravi ci vedremo sicuramente l anno prossimo
2025-08-15
Ein sehr angenehmer Aufenthalt / Danke!
2025-08-15
Your team is world class. Everyone professional and talented. Amazing guest and customer experience. Mrs. Rita is unique. The entire staff, from reception, to service staff, cleaning, pool, bell boys and everyone are amazing and provide a truly unique and international level service and experience.
2025-08-19
Au service en général
2025-08-13
Wonderful breakfast staff who were very friendly and made the experience friendly and inviting. Spa staff also very friendly. In the Il Rivale restaurant the female manager was excellent and attended to our needs very well (inc those around vegetarian dining). Very friendly staff overall and it was lovely how they consistently greeted guests.
2025-08-11
Un plauso speciale alle ragazze mila Camilla e Daniela guidate con la massima professionalità da Catiuscia
2025-08-11
Danke! Wir hoffen, dass wir wieder einmal kommen können und werden das Hotel gerne weiterempfehlen.
2025-08-11
Una nota di merito a Mila Camilla e Daniela guidate con grande professionalità da catiuscia
2025-08-10
Thank you for being so kind to our family and making our stay so memorable!
2025-08-10
.Marco, one man, the bald one, was very good. A middle aged receptionist was very abrupt. The breakfast waiter is a credit to the Hotel. Davide i think his name was. He worked in London for a while.
2025-08-10
We felt very well cared for overall
2025-08-10
Thank you for a wonderful stay! The hotel is beautiful and the attention to detail is amazing. All the staff were so friendly. We will definitely be returning as soon as possible!
2025-08-09
Excelente atendimento de todos os funcionarios. Sempre muito cortês e gentis.
2025-08-07
The breakfast team were always excellent and the breakfasts always delicious
2025-08-07
x
2025-08-07
Tolles Ambiente, alle sehr freundlich und nett! Eine Wohlfühloase!
2025-08-06
Sehr gute Konfliktbewältigung!
2025-08-06
Félicitations pour le travail que vous faites chaque jour
2025-08-04
Vielen Dank für den schönen Aufenthalt.
2025-08-04
Un soggiorno perfetto. Un grazie a tutti. Professionali e cortesi fin dalla prenotazione. Sarà un piacere ritornare
2025-08-04
Der Aufenthalt war sehr schön.
2025-08-04
Das Frühstückspersonal ist sehr sehr gut! Danke dafür.
2025-08-03
A big thank you to the genuinely friendly and service-oriented staff, there are only a few hotels that manage to maintain such a staff. Many thanks and we will see you again soon. Regards Tobias
2025-08-03
Overall, I mean it when I put every category as a 10. I have zero complaints, and found it to be one of the best hotels I have ever stayed in!
2025-08-02
Angela is the Best!
2025-07-31
Dame au restaurant très agréable Très bon barman
2025-07-31
We had a amazing 11 nights with you and all your staff are amazing, special mention to Maritzio at breakfast, Fredoreko lunch & evening and of course top bartender Danilo all so friendly. Also reception staff were very kind sorting numerous taxis for us! We will return in the future. Thank you
2025-07-29
Yes everyone was so helpful Marco the conseirge tried his best wity the room and reception and restaurant areas were great thank you all for a lovely holiday
2025-07-28
Ringraziamenti a: (1) staff che gestisce la colazione: una garanzia. (2) staff che gestisce la pulizia nelle camere (3) signora che ha gestito il check-out:
2025-07-27
Das Frühstück und der Service war sensationell. (Porridge wäre noch lecker gewesen) 😊👍🏼
2025-07-26
Thanks
2025-07-25
All the staff especially Marco
2025-07-25
Ein tolles Team in allen Bereichen in einer sehr gepflegten Anlage
2025-07-24
eed to review the service and standards of delivery of the food. Need to service the food AT THE TABLE ALL AT THE SAME TIME not one at a time and hot food Overall your Hotel was a great experience and I would recommend it. But not the restaurants
2025-07-24
Sehr gut 👍
2025-07-24
All staff ranging from the cleaners to concierge were lovely and helpful at all times
2025-07-24
Ich liebe euer Hotel Jahr führ Jahr komme ich mit meinen Großeltern her weil es in diesem Hotel so Toll ist
2025-07-24
Davide on reception was excellent pre trip answering questions and also helped when my wife needed a dentistry
2025-07-23
Bravissimi tutti Voi
2025-07-22
You were very kind
2025-07-21
E' sempre un piacere potersi rigenerare qualche giorno da voi! Complimenti, sempre tutto perfetto!
2025-07-20
Établissement très bien tenu et une efficacité dans la réactivité lorsque Qu un problème arrivé un personnel de chambre au top Ainsi que la réception bravo
2025-07-20
Nous remercions encore la direction pour son intervention suite à notre problème rencontré au restaurant et nous avons beaucoup apprécié l’invitation
2025-07-20
Always lovely service
2025-07-19
Every staff member we interacted with was truly amazing and so attentive to our requests. An wonderful one night stay to rest up on our trio
2025-07-18
Tolles Hotel
2025-07-17
We enjoyed our stay, very tranquil and relaxing and everyone was very helpful.
2025-07-17
Bravo, très bel établissement ! On s’y sent bien !
2025-07-15
Esperienza meravigliosa 🥰
2025-07-14
I think the breakfast team service was exceptional. I appreciate Breakfast service is a buffet, so this is could be why the staff are more attentive.
2025-07-13
All of the staff make the hotel. The best service in any hotel we have ever visited. From the pool to the restaurants and spa, concierge they all give it their best and really make a special hotel extra special! Thank you we have loved our third stay here. We will be back
2025-07-11
I want to commend Rita who helped me a lot.
2025-07-10
Well run
2025-07-10
Excellent
2025-07-07
Vorrei ringraziare per l’attenzione con la quale seguite la clientela, trovo tutto molto ben organizzato, qualità in ogni ambito.
2025-07-06
Maurizio at breakfast was really nice - always smiling, full on information and remembered what we liked from the second day!
2025-07-05
All the staff were wonderful
2025-07-01
Super hotel,polecam
2025-07-01
The male receptionist helped us with our Preferred room. The ladies who served at breakfast were outstanding and the special touch of providing a cake on my birthday.
2025-06-29
Wirklich eine sehr schöne und Top gepflegte Anlage!
2025-06-29
Great customer service
2025-06-26
Our stay was very enjoyable
2025-06-26
You were all FANTASTIC.
2025-06-26
Lovely hotel just a few niggles re bills and pool bar
2025-06-25
We had a superb stay, we will definitely be back.
2025-06-25
Ten
2025-06-24
We enjoyed our stay and would return.
2025-06-23
Charming & discrete
2025-06-23
Tutto ottimo
2025-06-22
Insgesamt ist das Personal sehr höflich und zuvorkommend. Sehr gute Lage, alles sehr sauber(das Reinigungspersonal leistet sehr gute Arbeit.
2025-06-22
Thankyou
2025-06-22
Excellent service
2025-06-22
Insgesamt kommen wir sehr gerne immer wieder in Ihr Hotel, weil wir uns - besonders, wenn wir Suite 219 bewohnen - sehr wohl fühlen und die Lage mit dem Steg am See wirklich einzigartig ist. Dazu der schöne Garten, die entspannte Atmosphäre, zwei Mal Roomservice pro Tag mit Wasserservice - das gefällt uns wirklich sehr gut.
2025-06-22
All staff were wonderful especially, the housekeeping staff. Also, Maurizo at breakfast very knowledgeable and a lady sorry I can’t remember her name.
2025-06-22
Plan to return next year for a longer stay than 2 nights!
2025-06-22
Well run
2025-06-22
Nice staff. Good food. We really liked our stay.
2025-06-21
We had an amazing time at Splendido Bay. Upon our departure, we were unable to secure a taxi to the Desenzano train station and the concierge was able to secure the hotel transfer shuttle for us in quick fashion. We were very pleased with the service at the resort and hope to return again someday.
2025-06-21
beautiful resort
2025-06-20
Concierge outstanding as well as reception staff
2025-06-19
Excellent all round ,grounds ,pool and hotel beautiful staff of the highest quality,our 40th wedding celebratery week experience enhanced by the magazine launch party and the amazing race day.
2025-06-18
genoten van het verblijf Ik kom zeker terug.
2025-06-18
Breakfast staff were exceptionally friendly and helpful.
2025-06-16
Tutto il personale molto gentile
2025-06-15
We were in the hotel on the evening of 13th June 2025 for the Bentley event. The preparation for the evening was happening as we were around the pool and found it entertaining to watch. There was no disruption to our day and we stayed and enjoyed the evenings events. The organisation was great and all the staff worked so hard that day. It was a credit to the hotel.
2025-06-15
All staff very professional, helpful and courteous.
2025-06-15
Bedankt voor. Onze heerlijke vakantie. Komen volgend jaar terug.
2025-06-15
Een super hotel , niets aan af te keuren.
2025-06-15
Soggiorno meraviglioso. È un posto incantevole, con un servizio di altissima qualità. Grazie
2025-06-15
First class exceptional Stay but highly recommend this resort purely for the luxurious surroundings comfortable environment and the most amazing welcoming staff
2025-06-14
Vielen Dank für einen wunderbaren Aufenthalt bei Ihnen im Hause. Alles war perfekt, wir haben uns rundum wohlgefühlt und werden auf jeden Fall gerne wiederkommen.
2025-06-13
a few issues when we arrived, i reported them and they were rectified straight away, brilliant holiday
2025-06-10
You have a wonderful hotel with lovely staff. Thank you, we really enjoyed our stay.
2025-06-08
Many thanks for an enjoyable stay “
2025-06-08
Reception staff very courteous and helpful as were the restaurant staff.
2025-06-07
o
2025-06-05
Thanks to Bbay staff, especially manager, Agatha and breakfast lead waiter. Plus barman at Pool Bar. Everyone at Splendido Bay was great!
2025-06-05
Marco was very helpful on Concierge desk.
2025-06-04
We stayed for 5 nights The entire staff made us feel special That little attention to detail made the difference 100% would stay here again ❤️❤️
2025-06-04
Very beautiful hotel, put in a request for husbands birthday and he was given a cake at breakfast, very thoughtful, and again in the evening at AquaRiva, made him feel very special
2025-06-03
Hotel is gorgeous so clean and tidy staff great up
2025-06-03
It was great stay but did not use all facilty
2025-06-03
Reception staff great service Resteraunt staff helpful and friendly
2025-06-03
Very pleasant stay - wonderful breakfast
2025-06-01
Great property
2025-06-01
When we arrived we were unfortunately without our luggage. The concierge staff were extremely helpful and considerate and arranged for us to travel to the nearest shopping centre. They then kept us fully informed as to the status of our luggage and even placed a chilled bottle of champagne in our room to make us feel better! 10/10
2025-05-31
Every member of staff we interacted with during our stay made us feel welcome and delivered an exceptional service that really made our short break special.
2025-05-27
Your resort and staff are amazing. Our stay was for our 10 year wedding anniversary and we loved every minute of our stay here. It was a wonderful and memorable experience.
2025-05-26
Très bien
2025-05-26
Cortesia e gentilezza da rimarcare
2025-05-25
Wonderful hotel thanks for having us
2025-05-25
Breakfast staff were all fantastic and the evening bar manager at American bar. I forget his name but I think he was from Rome, he’s a Lazio fan.
2025-05-25
Fabulous stay, hotel was beautiful and staff were fantastic.
2025-05-25
We would just like to thank everyone for giving us a relaxing and very comfortable week in your superb hotel. I would happily highly recommend you to anyone in the future.
2025-05-24
Grazie dell'attenzione per la bella camera
2025-05-23
Merci beaucoup pour la courtoisie avec laquelle vous nous avez accueilli. Merci particulièrement à la dame qui a négocié pour moi une annulation d une réservation hôtelière ( pour cause de maladie) chez un confrère . Toutes mes félicitations à l équipe. Luc Guirard .
2025-05-22
Lovely stay at hotel , pool spa very good , gym ok . It felt like very early in season as maintenance works still being carried out . Felt the hotel was lacking a cocktail drinks area , but minor issues we really enjoyed the hotel thought overall excellent
2025-05-21
Thanks to the staff at both restaurants and at the bar - they were amazingly pleasant and so accommodating. Also the staff at the reception was super kind.
2025-05-19
Gentilissimi professionali. avete reso due giorni con mio figlio indimenticabili
2025-05-17
Thank you for your warm and friendly service.
2025-05-14
sicuramente torneremo e consiglieremo questa struttura agli amici
2025-05-12
Complimenti alla signora bionda in reception sempre molto cordiale e gentile e al resto dello staff. Dott. RC
2025-05-10
servizio perfetto e personale cordiale
2025-05-05
Grazie delle attenzioni dedicateci
2025-05-05
We hebben een heerlijke vakantie gehad. Iedereen was vriendelijk en attent. Personeel heeft er alles aan gedaan om het naar ons zin te maken. Hartelijk bedankt voor de gastvrijheid.
2025-05-05
The whole experience was great and the staff very helpfull!
2025-05-05
Perfektes Hotel an der Westseite des Gardasees
2025-05-05
the welcome reserved for our dog made our welcome even more special! thank you!
2025-05-04
Staff at breakfast and at the bar were very helpful and welcoming. Restaurant recommendations were excellent.
2025-05-03
Alla signora della reception che mi ha offerto il Cambio di camera. E alle signore della spa, molto brave e gentili.
2025-05-03
Thanks all personals) We will come back! The best hotel!
2025-05-02
Everything perfect.
2025-05-01
Bar and restaurant staff were exceptional. They were friendly and offered a very high level of service. The breakfast quality and choice were outstanding. The housekeeping staff were also excellent. We had a very comfortable stay. The reception staff were friendly, polite and efficient. I was also delighted to be given a cake on my birthday- this demonstrated your excellent attention to detail as I presume you had noticed my birthday from my passport details.
2025-04-30
Sehr schöne Anlage mit vielen freundlichen Menschen.
2025-04-28
All staff were exceptional, very friendly, courteous, obliging, well equipped room, enjoyed the coffee & water being topped up. Breakfast food selection excellent.
2025-04-28
Alessandro - manager of the restaurant was very helpful and went out of his way to please and satisfy us
2025-04-28
Grazie
2025-04-28
Vi ringrazio per la professionalità e la cortesia. Abbiamo passato un bel "ponte".
2025-04-25
Estrema gentilezza e massima disponibilità di tutto il personale
2025-04-24
Davide at the reception was excellent - very courteous and super helpful.
2025-04-24
Sehr freundliches und kompetentes Personal. Alles war wunderbar und sehr angenehm. Wir fühlten uns wie Zuhause. Ganz herzlichen Dank für das Upgrade. Ein grosses Lob an das Personal, alle waren zuvorkommend. Bravo, wir kommen schon bald wieder!
2025-04-23
Grazie per la vostra disponibilità
2025-04-23
Personale competente e cortese
2025-04-22
Wir kommen schon einige Jahre ins Splendido u sind immer wieder angetan von der Kompetenz u Freundlichkeit der Rezeption! All unsere Bitten werden zu unserer vollsten Zufriedenheit erfüllt! Auch das Frühstück ist großartig u lässt keine Wünsche offen! Im stilvollen Ristorante Il Rivale isst man hervorragend u wir fühlen uns immer sehr wohl! Der Garten mit der Poolanlage ist sehr gelungen! Wir kommen wieder!
2025-04-21
To Marlo and Rita from reception
2025-04-21
Meraviglioso, we will come again
2025-04-20
The hotel was amazing and such a friendly atmosphere with superb staff. I will highly recommend this hotel to friends
2025-04-20
Ausserordentlich freundlicher Service zum Frühstück und an der Rezeption. Freundliche Mitarbeitende generell. Schönes Frühstücksbüffett und Ambiente.
2025-04-19
Grato
2025-04-19
Sehr nett😇
2025-04-17
Die Massage war wirklich sehr gut und das Frühstücksbuffet hervorragend
2025-04-14
Everyone was very pleasant and was a pleasure to stay there
2025-04-14
staff molto ben formato, cordialissimo.
2025-04-13
Federico im restaurant in VORBILDLICH und sehr zuvorkommend, sehr gut!
2025-04-11
soggiorno da ripetere
2025-04-08
Beautiful spa and amazing breakfast
2025-04-07
My partner and I stayed at Splendido Bay between the 2nd and 6th of April to celebrate my 30th birthday. The staff was welcoming, and the services were fantastic. It's a shame the pool wasn't available during these periods, but everything else in the resort was outstanding. Special thanks to the staff for surprising me with a birthday cake on the day of my actual birthday. It has moved me, and you don't know how special you made me feel. I recommend this resort to my family and friends who will be visiting Italy in the near future.
2025-04-07
Tutto perfetto! Fantastica esperienza!
2025-04-03
Bravi
2025-03-31
Durante il mese di febbraio tutto lo staff e’ stato gentilissimo per preparare la giornata dedicata alla laurea di mia figlia.
2025-03-30
Thanks for the friendly welcoming attention you gave us!
2025-03-23
Soggiorno splendido. Tutto ottimo
2025-03-22
Top Service, sehr freundliche Mitarbeiter, besonders der Barkeeper und die Servicemitarbeiter beim Frühstück!
2025-03-22
Besonders aufgefallen ist uns das prof
2025-03-19
Desideriamo ringraziarVi per l'assoluta privacy e per la meravigliosa sorpresa della torta ricevuta durante la colazione di sabato 15 marzo (il giorno del mio compleanno). Sono i dettagli che fanno la differenza e la differenza la fa solamente chi ha acquisito competenza, professionalità e chi ricerca solamente il meglio da offrire al proprio cliente. Sì, siamo stati proprio bene, per noi che siamo sempre sotto i riflettori scappare del rumore mediatico è decisamente un plus. Grazie, ritorneremo con gioia. Shamanta e Paolo
2025-03-19
We returned from Splendido Bay last week and I wanted to take this opportunity to thank all the staff at the hotel. We honestly had the most fantastic stay, the hotel is very special. However it was the staff at breakfast, on reception, at the spa, in the restaurants and cleaning the room which made our stay very special indeed! Italian hospitality at its finest. Thank you Michaela Dale
2025-03-10
Everything was very good
2025-03-10
Merci pour l’accueil qui m’a été réservé
2025-03-10
staff disponibile, gentile, accogliente
2025-03-09
My two weeks at Splendido Bay were outstanding. With my work, I travel the world and am blessed to stay in great hotels. Splendido Bay is up with the very best. Regardless of facilities and location, it is the staff who make a hotel excellent. The team at all levels at Splendido Bay is exceptional and brilliantly trained. The staff in the bar and adjacent breakfast restaurant deserve a special mention. The best!
2025-03-07
Danke, für den schönen Aufenthalt bei ihnen !!!! Danke , für das super freundliche Personal!!!!!!!!!!!!!!!!!!! Danke , für alles !!! Haben uns sehr wohl gefühlt!! Danke , danke , danke ……….
2025-03-06
excelente todo. Una gran experiencia a repetir
2025-03-05
I want to thank the manager for his professionalism.
2025-03-05
Complimenti ai Sig.ri Davide e Tony per la loro professionalità e ringraziamenti per la loro gentile disponibilità
2025-03-04
L'hotel est spacieux, élégant et la vue splendide. Le personnel est très attentif et d'un grand professionnalisme. Le buffet du déjeuner est incroyablement complet. Tout est présenté avec soin et est de grande qualité. Nous nous sommes régalés dans les trois restaurant (mention spécial pour l'aquariva)
2025-03-03
Spero di tornare, grazie per la vostra splendida ospitalità
2025-03-03
Nel complesso è stato un piacevole soggiorno, ci siamo rilassati e per questo vi ringraziamo. Ottimo servizio sia all'americana bar che nei ristoranti. La possibilità di scegliere tre diversi ristoranti praticamente senza uscire dalla struttura è un plud
2025-03-03
Thanks a lot for your great hospitality
2025-03-03
Personale tutto molto cordiale e gentile
2025-03-03
Cortesia e attenzione al cliente sono sinonimo di professionalità e cultura alberghiera. Ottimo staff con complimenti anche al management. Grazie per l'ottimo soggiorno.
2025-03-01
ho soggiornato diverse volte negli alberghi di un certo livello, raramente si trova la ristorazione ed il servizio così all'altezza.
2025-02-25
Ringrazio tutti per avermi dato la possibilità di festeggiare la laurea di mia figlia in modo eccellente.
2025-02-24
Toni è stato di grande aiuto e gentile in fase di prenotazione
2025-02-23
Gestione curata e attenta al cliente. Un'ottima esperienza
2025-02-20
Grazie di tutto, sempre molto disponibili e cordiali
2025-02-18
Un ringraziamento speciale a tutto hotel per la sorpresa che mi hanno fato al giorno 16 febbraio essendo mio compleanno mi hanno portato la torta a tavolo sono rimasta senza parole e ho pianto per la gentilezza del tutto lo staff del hotel grazie mille
2025-02-17
I complimenti maggiori vanno all'organizzazione sempre puntuale ed efficiente
2025-02-17
Ringraziamenti allo staff, molto competente e cortese
2025-02-19
complimenti per tutto l'ambiente e servizi
2025-02-17
Ogni volta che veniamo,.troviamo sempre il Nostro momento di relax completo e l'ottima cucina del Rivale Grazie mille
2025-02-16
Tutto come da aspettative, cosa non comune
2025-02-16
Grazie
2025-02-16
Thank you all, We had a wonderful time.
2025-02-15
Check in check out was super ohne das ein Online handling erforderlich war. Das Personal war recht freundlich ohne sich in den Fordergrund zu spielen.
2025-02-15
Sehr gut
2025-02-15
You made my marriage proposal very special and I can't thank you enough. We will definitely be back!
2025-02-12
Thank you very much for excellent stay. We enjoyed it a lot
2025-02-10
Soggiorno piacevolissimo, grsZi!
2025-02-10
Sempre al top
2025-02-10
Grazie mille, week end di relax
2025-02-10
Accoglienza eccezionale.
2025-02-03
Staff ristorante e SPA squisiti, sempre gentilissimi e accogliente
2025-02-03
Grazie per aver reso il nostro soggiorno molto piacevole e rilassante
2025-02-02
Your staff is simply the best. Courteous and helpful throughout our stay. We will back in a couple of months.
2025-01-31
I had a fabulous stay thank you. Everyone treated me with such kindness, thank you
2025-01-31
Vielen Dank, wir kommen gerne wieder
2025-01-30
una piacevole sorpresa, ci ritorneremo
2025-01-29
Personale molto competente e gentile
2025-01-29
Mara and her staff are fantastic!
2025-01-26
Struttura bellissima. Accesso diretto al lungo lago molto suggestivo, spazi verdi e esposizione status nel giardino, siamo State coccolate e questo ci ha regalato una settimana di totale relax - grazie
2025-01-23
Molto gentili, disponibili ed educati
2025-01-20
complimenti in genere per tutti i servizi, forse andrebbero segnalati meglio i parcheggi interni lungo la stradina di accesso
2025-01-20
Maurizio in the restaurant was wonderful, as was the lovely Polish lady.
2025-01-19
Atmosfera eccellente come sempre da voi
2025-01-19
Ci siamo sentiti veramente coccolati, tutto il personale della struttura l'ho trovato aperto, gentile, confidenziale, disponibile, accomodante senza mai perdere la professionalità. Da persona che lavora nello stesso campo (ristorazione) i miei più vivi e sinceri complimenti
2025-01-18
Beautiful amenities and staff. Fantastic breakfast and wine recommendations
2025-01-09
I enjoyed the 3 days I spent in the hotel
2025-01-07
E’ la quarta volta che veniamo e la penultima e’ stata a fine novembre. Venire allo Splendido Bay significa immergersi in un paradiso lontano dimenticando problemi e preoccupazioni e stare solo con il proprio partner.
2025-01-07
Personale molto gentile e disponibile
2025-01-07
Das Hotel ist wirklich traumhaft schön mit einer wunderschönen Aussicht auf den Gardasee. Die Mitarbeiter sind äußerst freundlich und sehr kompetent. Die Räumlichkeiten sind modern und sauber. Wir kommen gerne wieder.
2025-01-06
Danke
2025-01-06
STUPENDO !! ... il personale, il posto, i servizi tutto perfetto .. complimenti siete il top
2025-01-05
Ein insgesamt sehr erholsamer Aufenthalt
2025-01-04
Il nostro soggiorno è stato piacevole e rilassante. Abbiamo apprezzato la cortesia e l'attenzione del personale di servizio. La location è splendida ed i servizi offerti sono interessanti. Bella la passeggiata lungo lago. Probabile che terneremo magari in una diversa stagione. Complimenti e Grazie
2025-01-03
Ringraziamobtutto lo staff per i sorrisi e la disponibilità offertaci, durante il soggiorno abbiamo avuto richieste che subito sono state soddisfatte Grazie
2025-01-03
Super Service insgesamt!!!
2025-01-03
Un sentito ringraziamento a tutto lo staff
2025-01-03
Salve Da Voi mi sono trovato benissimo, tanta professionalità e gentilezze, sono bene e penso di ritornare
2025-01-03
Tutto meraviglioso
2025-01-02
Merci Nous avons passés un bon moment chez vous Comme toujours !! Merci Sven l’artiste et sa famille
2025-01-02
Vorrei ringraziare tutto lo staff per la gentilezza e la professionalità . Sommelier molto attento alle esigenze del cliente ( ristorante Rivale) . Ottima cucina.
2025-01-02
Tutti molto bravi. Dott. RC
2025-01-02
Personale eccellente
2025-01-02
Tolles und kompetentes Servicepersonal während des Frühstücks. sehr schnell und freundlich gearbeitet
2024-12-30
Sempre super
2024-12-30
Ho trascorso una vacanza speciale ed unica in un luogo veramente da sogno. Cinque stelle sono poche per descrivere la cortesia del personale, la qualità del cibo, la location mozzafiato. Grazie a tutti.
2024-12-28
Vi ringrazio per la cortesia di tutto il personale nell'accogliere i miei bimbi, seppur in un ambiente molto curato in cui non era scontato che fossero accolti con tanta cortesia ed attenzione.
2024-12-27
Un ringraziamento a tutto lo staff reception che ha seguito telefonicamente la nostra prenotazione con professionalità
2024-12-27
Una professionalità di livello internazionale, un ambiente molto “cozy”, bravissimi tutti!
2024-12-23
Sehr schönes Hotel und alles Bestens.
2024-12-22
Vorrei segnalare la gentilezza del personale e la professionalità mostrata. Avete reso il nostro soggiorno splendido e romantico. Sperando un giorno di poterci tornare, anche perché il Rivale al Lago e lo Splendido resterà per sempre il posto in cui io e la mia ragazza ci siamo giurati amore eterno e promessi sposi.
2024-12-19
Personale tutto molto cortese ed efficiente
2024-12-18
Wir bedanken uns für die wunderschöne Zeit bei euch Die Freundlichkeit von allen Mitarbeitern werden wir sehr vermissen
2024-12-09
Tutto Top È proprio un posto Splendido, dato dal Luogo e dallo Staff
2024-12-09
Vorrei ringraziarvi per la vostra cordialità e soprattutto per averci fatto passare un weekend da sogno!
2024-12-08
Marco was the best of the best every time that we ask something he will be the best guy to help and the professional guy that I know personally it’s the first time that we are meeting a guy like Marco you guys oh blessed that you have a guy like that thank you for that Marco
2024-12-06
The staff in all areas of the hotel that we interacted with were outstanding Thankyou
2024-12-04
Merci à vous pour ces 3 jours dans votre magnifique cadre Hugo
2024-12-02
Un soggiorno da voi permette di staccare la spina dalla routine e dai pensieri. Ci si sente coccolati e viziati. Non vediamo l’ora di ritornare
2024-12-01
Io sig Tony su è distinto per professionalità cortesia e capacità di soddisfare il cliente
Favoloso
FRONT OFFICE
HOUSEKEEPING
FOOD & BEVERAGE / EXPERIENCES
AREA SPA
Soddisfazione globale e informazioni generali
2025-11-24
Complimenti a Mara, FO manager