Hotel Italia e Lido

2025-09-16

Wonderful team - reception, housekeeping, breakfast. All wonderful

2025-09-16

The reception staff were so friendly and helpful, this hotel experience was the highlight of my trip! I definitely want to come back

2025-09-14

Brilliant stay as always

2025-09-13

We loved our stay! Thank you!

2025-09-13

I would like to express my appreciation of lobby personnel - all are really very pleasant and professional, cleaning ladies are top!

2025-09-12

We had a wonderful time and a lovely meal on our final night. Staff were all very professional and happy yo assist with any query we had. Thanks Hopefully we can visit again/

2025-09-12

The staff were all wonderful

2025-09-09

Gentilezza, disponibilità, simpatia, empatia, professionalità, attenzione all'ospite sono gli aggettivi che mi vengono in mente pensando a tutti voi. Grazie per la bella settimana che ho trascorso

2025-09-07

Très bien

2025-09-06

Thank you for a pleasant stay, everyone on staff was very helpful and friendly!

2025-09-05

Every one was very helpful and very nice.

2025-09-04

Muchas gracias por la atención de todo el personal. Felicidades por el excelente servicio y por brindar los mejores alimentos

2025-09-03

Takk for godt og hyggelig opphold,håper på flere besøk

2025-09-02

Sehr freundlicher Empfang Sehr netter Service Aufmerksames Personal

2025-09-02

As usual a perfect stay.

2025-09-01

Trevlig personal, pigga o glada bra städat i rummet.

2025-08-31

Personale attento e competente

2025-08-31

Grazie a tutto lo staff

2025-08-31

Je remercie en particulier le service en salle irréprochable, leurs gentillesses , leurs perfectionnistes.

2025-08-29

Alles bestens

2025-08-28

Gracias a la amabilidad del personal de recepción , su trato fue esquisto. Sobretodo un hombre que estaba en el turno de tarde que hablaba perfectamente español. Muy agradecidos

2025-08-28

Muchas gracias por toda su amabilidad y hacernos sentir como en casa , volveremos sin duda.

2025-08-27

Wir fühlen uns gut aufgehoben

2025-08-25

Ritengo che il personale sia sempre eccellente, molto professionale ma anche empatico e fa sentire l'ospite a casa. In particolare ritengo che tutte le persone che fanno parte dello staff delle colazioni siano tutti eccellenti.

2025-08-25

Ringrazio tutto lo staff per la gentilezza, cortesia e premura che hanno sempre mostrato durante il mio soggiorno. Complimenti!

2025-08-25

To Laila at reception-she is a credit to your hotel. From the moment we arrived she was very caring and knowledgeable-nothing was too much for her. We would come back just because of her!

2025-08-25

Front desk staff was very friendly and helpful

2025-08-25

l ensemble du personnel est très accueillant et surtout

2025-08-25

Ringrazio tutti i componenti della reception gentilissimi e sempre pronti ad accontentare. Complimenti

2025-08-24

I have to say congratulations for the staff’s professionalism , the fact that every single one of the personnel that we got in touch was very kind , smiley and helpful and this means a lot especially at a high touristic season ! You made us feel welcome

2025-08-23

Siete sempre stupendi e professionali

2025-08-23

Everyone at the front desk were very helpful and wonderful. Very clean hotel, the only issue I had was the rooms were too small.

2025-08-22

Super personnel, la chambre était magnifique, le service impeccable, je recommanderai et reviendrai sans hésiter

2025-08-21

Grazie per il piacevole soggiorno, complimenti per la vostra disponibilità.

2025-08-21

Your hotel was wonderful with very friendly and efficient staff! Thank you for upgrading our room- it was such a generous gesture and much appreciated

2025-08-20

Ringrazio molto tutti per la cortesia e l'atmosfera familiare. In particolare Liselotte, Linda, Gabriel e Andrea. Speriamo di vederci presto!

2025-08-17

Complimenti per l'accoglienza e la gentilezza e la professionalità

2025-08-17

Ringrazio cortesemente tutto lo staff

2025-08-16

Bravo tout était parfait !

2025-08-13

Everyone was very kind and helpful

2025-08-12

Tutto il personale cortese e premuroso Complimenti a tutti

2025-08-12

Ho notato la presenza dello stesso personale della stagione scorsa. Squadra che vince non si cambia!! 😊😊😊

2025-08-11

Apart from lady at check in the staff are just the friendliest I have come across in a hotel, really genuine.

2025-08-11

Sempre gentilissimi e disponibili

2025-08-10

Ottima pulizia nelle camere e la meravigliosa vista al mare! Ci siamo trovati benissimo qui.

2025-08-08

Sehr freundliches und hilfsbereites Personal.

2025-08-05

Le femme de chambre était charmante, ainsi qu’un serveur du restaurant.

2025-08-04

Siamo stati molto bene. Grazie per la Vs ospitalità.

2025-08-02

Ringraziamo tutto il personale per la gentilezza e la disponibilità dimostrate dall'arrivo alla partenza e ci complimentiamo per la grande quiete e il silenzio durante le ore notturne.

2025-07-31

Thank you

2025-07-30

Friendly staff at the front desk. A very nice first improvement when we arrived and also when we left. All staff we been in contact with was very service minded and helpful. We will recommend to stay at the hotel for sure.

2025-07-29

Un ringraziamento speciale alla cortesia e professionalità di Laila. Un plauso alla disponibilità ed alla professionalità di Marco, il manutentore e Maria, la signora delle pulizie. Professionisti davvero preziosi per la struttura.

2025-07-29

Very good accommodation and everyone was helpful and nice to talk with. We really enjoyed the relaxed atmosphere.

2025-07-28

Un clima molto positivo da parte di tutto il personale. Si respira un'aria familiare. Bravi

2025-07-28

Eine Dame an der Reception, mit Ihr hatte ich mehrmals Kontakt, weil Sie Deutsch konnte. Sie war sehr freundlich und Hilfsbereit bei allem.

2025-07-27

Mrs Peterson was a great host. She welcomed us in a great way.

2025-07-27

Cleaning staff was extremely helpful and friendly. Reception also. Big compliments to staff.

2025-07-27

Thanks to all staff for making our stay so pleasant

2025-07-27

This was our first stay with you. The whole experience exceeded our expectations. Location- perfect. Facilities- 5 star. Staff- knowledgeable, friendly and helpful. Food-waterside dining, great service, love food. We will come back again. Thank you

2025-07-27

Thanks very professional

2025-07-25

Very very good hotel. Has been in Italy last 25 years,

2025-07-26

Servers were very pleasant and accommodating.

2025-07-22

The breakfast team and reception were amazing helpful A Thank you

2025-07-21

Excellent customer service.

2025-07-21

Thanks for making our trip so nice - staff very helpful and pleasant

2025-07-21

Personal de recepción muy amable.

2025-07-21

Grazie ottimo tutto

2025-07-20

The staff was wonderful. pleasant and so helpful

2025-07-18

Waldo and Kurtz were amazing. Thank you for a great stay ❤️❤️

2025-07-18

To Waldo and Kiara - incredible seevice with a smile!

2025-07-16

Grazie per l'accoglienza

2025-07-15

The restaurant food is amazing, we were happy that we had a lovely dinner there and the staff were very good.

2025-07-15

I would like to thank you for letting us park our car in front of the hotel.

2025-07-14

The reception staff were particularly very pleasant and efficient

2025-07-14

Reception and service were all professional and exceptionally friendly

2025-07-12

Thanks for letting us check in early since room was ready

2025-07-10

Reception staff need special mention.

2025-07-07

Reception and cleaners were excellent thank you

2025-07-06

Besonderes Lob und Dank an Liselotte, Leila und deren Kollegen vom Tagdienst und auch an den sehr netten Mann aus Südtirol im Nachtdienst. Es ist immer ein ganz freundliche Atmosphäre und man fühlt sich wie zu Hause.

2025-07-06

Easy check in and checkout. Great staff.

2025-07-06

Muy buena atención y predisposición del personal de recepción, atentos a la comunicación en distintos idiomas

2025-07-04

The Swedish lady on reception whose name sadly escapes me was so lovely. She recommended a restaurant at Montallegro and helped me to access my room when I left the key inside! The waiter in the restaurant also simpatico. Grazie tutti!

2025-07-02

The staff at reception were exceptional and made us feel extremely welcome. They also made great coffee. The location was magnificent. Our favorite hotel in Italy.

2025-07-01

Many thanks for giving us a memorable holiday, we really appreciate every effort all the staff members have put to keep us happy and comfortable. You are an amazing team.

2025-06-29

The staff was friendly and helpful. Great team.

2025-06-28

The front desk team of the three lovely ladies were always curteous and attentive, a credit to the hotel.

2025-06-24

My thanks to all the staff we met

2025-06-24

Danke. Es war ein sehr schöner Aufenthalt bei euch.

2025-06-23

Grazie per l’accoglienza e la disponibilità , tutto molto bene

2025-06-22

Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

2025-06-22

My sister came in April and she loved it! We came back in June and we loved it We will be back

2025-06-21

We thoroughly enjoyed our stay thank you to everyone on your team

2025-06-21

Sehr freundlche Personal

2025-06-21

Buongiorno, wir waren sehr glücklich im Italia e Lido. In Hotels sind wir jedes Jahr ein paar Wochen, wir finden Ihr Hotel sehr sauber und die Dusche funktionierte bestens, was selten vorkommt. Das Personal war ruhig und einfach anzusprechen. Am Empfang wurde uns jederzeit kompetent und freundlich geholfen. Es gibt Nichts zu kritisieren. Wir kommen gerne wieder und empfehlen Sie weiter. Vielen Dank weiterhin viel Erfolg. Johann Jost Kiser

2025-06-17

Todo bien

2025-06-17

Mi estadía ha sido muy feliz

2025-06-16

Grazie mille della ospitalità. Secondo anno ci siamo trovati benissimo!!!! Speriamo tanto che ci vediamo presto!!!! Alla prossima ♥️♥️♥️♥️

2025-06-14

Thank you for a very enjoyable and relaxing stay. The hotel was excellent value and I was very sad to leave.

2025-06-15

Congratulations and Thank you so much to the Hitel Management...keeping the good work and I wish you all the success...

2025-06-14

Thanks again. We like to cone again. Our room and the view was great. Room number was 312. If we do come back again we will ask for a 312😂🙏♥️👍🥂💐

2025-06-14

We had a fantastic week at the hotel, the staff were very friendly and always polite and smiley

2025-06-12

GRAZIE PER L'ACCOGLIENZA, LA GENTILEZZA E L'ATTENZIONE!

2025-06-10

Muchas gracias a todo el equipo

2025-06-10

Fueron muy amables y atentos durante toda nuestra estadía, la habitación hermosa frente al Castello que mejor!

2025-06-08

I truly believe that institutions become meaningful through the people who represent them. The blonde lady with short hair working the daytime shift at the reception was exceptionally kind and helpful. From the very first moment we arrived, she made us feel welcome. We arrived a bit earlier on the first day, and as soon as our room was ready, she immediately checked us in and assisted us with a warm smile. Even that short rest felt incredibly refreshing, as if we had been recharged. All the hotel staff were friendly, attentive, and solution-oriented. Thanks to this sincere and warm atmosphere, I genuinely felt at home. If I ever visit this area again, I would definitely choose to stay here without hesitation. Thank you for everything!

2025-06-08

Очень понравился отдых в отеле! Расположение, номера, чистота, завтраки! Улучшенные номера с террасой - это лучшее, что можно было выбрать в Рапалло! Спасибо!❤️

2025-06-08

Fantastic holiday the staff are very knowledgeable and friendly.

2025-06-08

Спасибо за отличный отпуск в вашем отеле!

2025-06-06

Alla reception ottima accoglienza e gentilezza

2025-06-03

Thanks for all.

2025-06-03

Muchas gracias por la excelente atención y servicio brindado por todo el personal del hotel

2025-06-02

Großes Lob an das gesamte Service-Personal - ständig sehr zuvorkommend, egal ob beim Aperitivo, an der Rezeption oder im Zimmerservice.

2025-05-31

Thanks!

2025-05-31

Grazie per la vostra ospitalità e la gentilezza al servizio colazione

2025-05-29

Many thanks Hotell Lido. Also nice that you had a Swedish speaking Liselott taking care of us along with the rest of your super crew.

2025-05-29

Almost all the staff were very pleasant and friendly

2025-05-29

Thank you for your understanding and flexibility regarding changing the date of stay. Best regards, Tomasz Deszcz

2025-05-29

I emailed before our stay asking for a larger sea view room to celebrate my husbands 70th which was in March. We were given room 103 with the most beautiful view and large balcony. We spent quite a few hours relaxing on the sun loungers after touring Venice and Verona. We are so grateful to everyone involved. We really appreciate your help and the room absolutely gave us the best stay in Rapallo. Thank you once again

2025-05-27

Grazie a tutto il personale, reception e sala colazione, impagabili gentili e sorridenti

2025-05-27

Vorrei ringraziare tutto il personale addetto alla reception, e la signora addetta alla sala colazioni, tutte persone gentili, capaci, professionali e disponibili ad aiutare i clienti.

2025-05-26

Vi ringrazio per il soggiorno rilassante presso la vostra struttura

2025-05-26

Siamo stati benissimo vorremmo ringraziarvi tutti per la vostra ospitalità .alla prossima volta grazie

2025-05-26

Alla reception personale gentile e professionale. Complimenti

2025-05-25

Molto gentili e disponibili

2025-05-25

Special compliment to Liselott in the reception

2025-05-24

Merci pour le surclassement de chambres avec vue mer

2025-05-20

Lady on reception was very pleasant

2025-05-20

Man fühlt sich Willkommen,das Personal ist sehr freundlich und aufmerksam!

2025-05-19

Agradecimiento a la señora que nos recibió a nuestra llegada que no se su nombre, pero es inolvidable su gesto hacia nosotros. Respondió a un pedido de alojarnos en un cuarto con vista al mar y cumplió. Agradezco a ella especialmente por su deferencia. Estos gestos son valorados.

2025-05-18

many thanks to the staff for their efforts in making our visit enjoyable

2025-05-18

Warm and friendly. Exceptional service!!

2025-05-17

Quiero destacar la amabilidad y disposición de todo el personal de recepción y del comedor

2025-05-15

We love your location, the wonderful staff that goes above and beyond in making us feel welcome!

2025-05-15

Compliments to ALL

2025-05-12

Ringrazio per la cortesia, disponibilità e gentilezza di tutto il personale (reception, ristorante per la cena il giorno dell’arrivo e colazione la mattina successiva)

2025-05-12

A chi mi ha accolto sabato mattina: gentili e professionali

2025-05-12

Veramente gentili. Grazie di tutto

2025-05-11

Thank you

2025-05-11

Vedi nota ristorante

2025-05-10

Our stay was absolutely fantastic. Thank you for everything

2025-05-09

Thank you to the excellent staff - friendly and always helpful and professional.

2025-05-07

Lady at the front desk, was very welcoming, very professional and explained everything which was very helpful for us.

2025-05-03

Remerciements aux serveurs pour leur patience et leur gentillesse lors de nos dîner en famille.

2025-05-02

It was all good and staff very helpful

2025-05-01

Si quiero destacar el servicio del chico mexicano que trabaja en la recepcion, fue muy amable con todo lo que necesite

2025-05-01

Thank you for your thoughtfulness and hospitality!

2025-04-28

sehr nettes Personal an der Rezeption und beim Frühstücksbuffet

2025-04-27

Ein super geführtes, sehr sympathisches Hotel an wunderbarer Lage. Ich werde wieder kommen. Danke.

2025-04-25

Grazie, tutto perfetto. Non ho segnalazioni negative. Cene e colazioni top. Complimenti ai cuochi.

2025-04-24

Wunderschöne Sicht auf das offene Meer und die Promenade von Rapallo! Super freundliches Personal! Vielen lieben Dank!

2025-04-25

Ottima struttura nel complesso.

2025-04-23

Grazie per la gentilezza e disponibilità di tutto il personale: fanno la differenza.

2025-04-22

The people at the reception desk were the best

2025-04-21

Veramente una bella vacanza da voi , gentilezza e professionalità. L’hotel pulito e allocato perfettamente.

2025-04-21

Tutto perfetto tranne parcheggio

2025-04-13

Everyone was so helpful and kind. Thank you! The location was perfect and the room was so clean and well organized. The bed and sheets were so good!

2025-04-13

Ringraziamo tutti indistintamente per la professionalità ,per la cortesia e la disponibilità.

2025-04-10

Très bon accueil et conseils

2025-04-09

Merci pour tout.

2025-04-08

super netter mann an der reception ( aus mexico)

2025-04-08

Thanks

2025-04-08

Personnel à l'accueil très souriant et serviable

2025-04-08

Facilité de parking

2025-04-06

Sempre gentilissimi e cordiali in particolare grazie a Liselotte simpaticissima E il portiere di notte che ha viziato il nostro cane Leo

2025-04-05

Thank you for the good hospitality

2025-04-04

Sincères remerciements à Liselotte pour son accueil et son efficacité.

2025-03-31

Cortesia e professionalità da parte di tutti, grande accoglienza e gentilezza.

2025-03-31

Complimenti per la gentilezza e l accoglienza come già comunicato nel questionario precedente solo ci sarebbe da ottimizzare il.materasso in quanto si sentono molle ed è molto concavo..per il resto tutto perfetto. Grazie

2025-03-31

Ringrazio la signora Laila, molto gentile e disponibile

2025-03-30

Спасибо мужчине на ресепшене, который делал чек-ин, очень поднял настроение своими шутками

2025-03-26

Very helpful, courteous staff.Thank you.

2025-03-24

Grazie di tutto

2024-12-30

Staff davvero molto cortese e disponibile, grande pazienza nei nostri confronti (viaggiavamo con bambino di 3 anni e mezzo, non siamo stati super puntuali al check out ma ci è appunto stata concessa un po' di flessibilità considerando le esigenze del bambino)

2024-12-17

Ho trovato una accoglienza alla Reception e in sala colazione veramente eccellente!

2024-12-10

Grazie per la cortesia che ci avete riservato, torniamo sempre con gioia?

2024-12-02

Gentilezza del personale tutto e la possibilità di avere avuto anticipato il check-in

2024-12-02

Un ringraziamento allo staff per la cortesia

2024-11-21

Très bon accueil et l'hôtel bien situé

2024-11-21

tout était parfait, accueil et disponibilité ainsi que situation de l'hôtel. Nous reviendrons aux beaux jours

2024-11-17

Soggiorno gradevole e hotel bene organizzato. Grazie dell' ospitalità

2024-11-17

Devo ringraziare per aver acconsentito ad un cambio data a seguito di un mio problema di salute.

2024-11-07

Elizabeth at the front desk went out of her way to make us feel welcome.

2024-11-04

Ein großes Dankeschön an alle in Ihrem Hotel…sehr nett und freundlich, hilfsbereit und zuvorkommend. Tolle Lage mitten im Zentrum, Spitzenfrühstück

2024-11-02

Merci à toute l'équipe de l'hôtel, Merci pour la place de parking voiture en proximité immédiate

2024-10-31

Muchas gracias a todos por el excelente servicio y calidez del lugar, esta estrategicamente ubicado, El servicio de restaurante es muy bueno, muy amable quien nos atendio. La vista del hotel es un sueño. Muy buena atencion de todos los que nos atendieron. Gran estadia.

2024-10-27

Mi sono trovata benissimo in vostro Hotel Vicino a tutti posti Hotel di cualitá,con una vista fantástica al mar Per tornare,faró publicitá.Grazie

2024-10-22

We spent a beautiful weekend at your hotel, it was our first time in Rapallo and was great special for the staff that was very kind and welcoming!!

2024-10-19

Прекрасный отель с прекрасным персоналом. Остались самые теплые воспитания об отдыхе в вашем отеле. Очень удобное расположение, чистота, комфорт, вкусные завтраки, а так же приветливый и внимательный персонал.

2024-10-18

Quisiera agradecer a las recepcionistas y a Alexandra que servía el desayuno. Muchas gracias.

2024-10-16

Alles super

2024-10-13

Thank my stay was awesome.

2024-10-07

Desideriamo ringraziare calorosamente tutto lo staff per l'accoglienza e la simpatia durante tutto il nostro soggiorno. Un vero piacere incontrare persone gentili. Non vedo l'ora di rivederti.

2024-10-07

Merci pour la gentillesse des équipes, toujours très souriantes

2024-10-06

Sehr freundliches Personal, sehr geduldig, auch wenn es mit Teilnehmern von Busreisen nicht immer einfach ist.

2024-10-06

Das Serviceteam im Restaurant ist einfach super

2024-10-06

Wir waren mit dem Service, sowie mit der angebotenen Auswahl der Speisekarte und dem anrichten der Menüs sehr zufrieden.

2024-10-06

Das Servicepersonal im Speiseraum ist Top, sehr freundlich und hilfsbereit!🥰🥰🥰

2024-10-06

Wir waren sehr zufrieden und haben uns sehr wohl gefühlt.

2024-10-05

Wonderful hospitality and attention to detail.

2024-09-30

Gracias muy buena ubicacion

2024-09-30

Soggiorno breve ma piacevole perché tutto perfetto

2024-09-29

Amazing team

2024-09-29

J’ai trouvé Laila merveilleuse, très à l’écoute et pleine de gentillesse et bons conseils dans un français parfait. Merci!

2024-09-28

Your staff is absolutely the BEST! Front desk with Waldo and the young girl with dark hair (is her name Amma? don't know) They greeted us VERY WARMLY and helped us with some special needs that we had. Liselotte continued this GREAT service throughout our stay and even gave us a "cheery" sendoff! Your breakfast staff Giamba and Alessandra are "one in a million"! The breakfast itself was amazing! The BEST part was the care given by these two. I was pleasantly surprised on our last morning. We arrived for breakfast as soon as they opened as we were checking out that day. The pistachio cream was not yet out so I decided maybe I just didn't need it that day. I needed to leave the breakfast area for a few minutes and I came back and there was a little compote of the cream. My husband said that Giambi had delivered iy t it while I was gone. So here's the MAGIC. I never said anything to anyone about the cream! How did Giambi know that it would be the PERFECT sendoff? AMAZING! I would be remiss if I didn't mention "housekeeping". I apologize for not having a name. She is amazing, as well! She cleaned our room on Thursday morning, for sure and maybe Wednesday as well. She was fast, thorough and VERY KIND! I wish I had gotten her name. She has shoulder length, "light-ish" hair that she wore in a ponytail. Although she said she had a "little english", she spoke very well and helped me with several requests. HUGE KUDOS!

2024-09-28

Waldo and Lisolette were absolutely wonderful and helpful to us. Gia bay and Alessandro in the restaurant were also a great assistance and knew our every need

2024-09-28

Amazing hotel - couldn’t be happier

2024-09-28

Mille grazie per tutto. Eva ad io abbiamo avuto un bel tempo da voi ed a Rapallo - siamo molto contenti.

2024-09-25

Wir haben uns in ihrem Hotel wohlgefühlt und konnten unser Zimmer mit Blick in den Hafen und das Meer genießen.

2024-09-25

Grazie e complimenti!

2024-09-24

Para todo el personal

2024-09-24

I would like to compliment the desk clerk, Waldo, for his excellent service. He gave us some very good recommendations for restaurants and helped us navigate trips to Portofino and Cinque Terre.

2024-09-22

Everyone was so kind, so polite with the clients. Thank you so much.

2024-09-22

Really enjoyed our 5 day stay in Hotel LIdo. We were extremely happy the way we were looked after by the staff, and we left yesterday with fantastic memories of such a great holiday. We would love to return some day and will recommend the hotel to our friends.

2024-09-19

Thank you for your hospitality… you were most welcoming and courteous.

2024-09-19

Excelente atención de todo el personal