Hotel Italia e Lido

2025-07-01

Many thanks for giving us a memorable holiday, we really appreciate every effort all the staff members have put to keep us happy and comfortable. You are an amazing team.

2025-06-29

The staff was friendly and helpful. Great team.

2025-06-24

My thanks to all the staff we met

2025-06-24

Danke. Es war ein sehr schöner Aufenthalt bei euch.

2025-06-23

Grazie per l’accoglienza e la disponibilità , tutto molto bene

2025-06-22

Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

2025-06-22

My sister came in April and she loved it! We came back in June and we loved it We will be back

2025-06-21

Buongiorno, wir waren sehr glücklich im Italia e Lido. In Hotels sind wir jedes Jahr ein paar Wochen, wir finden Ihr Hotel sehr sauber und die Dusche funktionierte bestens, was selten vorkommt. Das Personal war ruhig und einfach anzusprechen. Am Empfang wurde uns jederzeit kompetent und freundlich geholfen. Es gibt Nichts zu kritisieren. Wir kommen gerne wieder und empfehlen Sie weiter. Vielen Dank weiterhin viel Erfolg. Johann Jost Kiser

2025-06-21

Sehr freundlche Personal

2025-06-21

We thoroughly enjoyed our stay thank you to everyone on your team

2025-06-17

Todo bien

2025-06-17

Mi estadía ha sido muy feliz

2025-06-16

Grazie mille della ospitalità. Secondo anno ci siamo trovati benissimo!!!! Speriamo tanto che ci vediamo presto!!!! Alla prossima ♥️♥️♥️♥️

2025-06-14

We had a fantastic week at the hotel, the staff were very friendly and always polite and smiley

2025-06-14

Thanks again. We like to cone again. Our room and the view was great. Room number was 312. If we do come back again we will ask for a 312😂🙏♥️👍🥂💐

2025-06-14

Thank you for a very enjoyable and relaxing stay. The hotel was excellent value and I was very sad to leave.

2025-06-15

Congratulations and Thank you so much to the Hitel Management...keeping the good work and I wish you all the success...

2025-06-12

GRAZIE PER L'ACCOGLIENZA, LA GENTILEZZA E L'ATTENZIONE!

2025-06-10

Fueron muy amables y atentos durante toda nuestra estadía, la habitación hermosa frente al Castello que mejor!

2025-06-10

Muchas gracias a todo el equipo

2025-06-08

Спасибо за отличный отпуск в вашем отеле!

2025-06-08

I truly believe that institutions become meaningful through the people who represent them. The blonde lady with short hair working the daytime shift at the reception was exceptionally kind and helpful. From the very first moment we arrived, she made us feel welcome. We arrived a bit earlier on the first day, and as soon as our room was ready, she immediately checked us in and assisted us with a warm smile. Even that short rest felt incredibly refreshing, as if we had been recharged. All the hotel staff were friendly, attentive, and solution-oriented. Thanks to this sincere and warm atmosphere, I genuinely felt at home. If I ever visit this area again, I would definitely choose to stay here without hesitation. Thank you for everything!

2025-06-08

Fantastic holiday the staff are very knowledgeable and friendly.

2025-06-08

Очень понравился отдых в отеле! Расположение, номера, чистота, завтраки! Улучшенные номера с террасой - это лучшее, что можно было выбрать в Рапалло! Спасибо!❤️

2025-06-06

Alla reception ottima accoglienza e gentilezza

2025-06-03

Muchas gracias por la excelente atención y servicio brindado por todo el personal del hotel

2025-06-03

Thanks for all.

2025-06-02

Großes Lob an das gesamte Service-Personal - ständig sehr zuvorkommend, egal ob beim Aperitivo, an der Rezeption oder im Zimmerservice.

2025-05-31

Thanks!

2025-05-31

Grazie per la vostra ospitalità e la gentilezza al servizio colazione

2025-05-29

Almost all the staff were very pleasant and friendly

2025-05-29

I emailed before our stay asking for a larger sea view room to celebrate my husbands 70th which was in March. We were given room 103 with the most beautiful view and large balcony. We spent quite a few hours relaxing on the sun loungers after touring Venice and Verona. We are so grateful to everyone involved. We really appreciate your help and the room absolutely gave us the best stay in Rapallo. Thank you once again

2025-05-29

Thank you for your understanding and flexibility regarding changing the date of stay. Best regards, Tomasz Deszcz

2025-05-29

Many thanks Hotell Lido. Also nice that you had a Swedish speaking Liselott taking care of us along with the rest of your super crew.

2025-05-27

Grazie a tutto il personale, reception e sala colazione, impagabili gentili e sorridenti

2025-05-27

Vorrei ringraziare tutto il personale addetto alla reception, e la signora addetta alla sala colazioni, tutte persone gentili, capaci, professionali e disponibili ad aiutare i clienti.

2025-05-26

Alla reception personale gentile e professionale. Complimenti

2025-05-26

Vi ringrazio per il soggiorno rilassante presso la vostra struttura

2025-05-26

Siamo stati benissimo vorremmo ringraziarvi tutti per la vostra ospitalità .alla prossima volta grazie

2025-05-25

Special compliment to Liselott in the reception

2025-05-25

Molto gentili e disponibili

2025-05-24

Merci pour le surclassement de chambres avec vue mer

2025-05-20

Lady on reception was very pleasant

2025-05-20

Man fühlt sich Willkommen,das Personal ist sehr freundlich und aufmerksam!

2025-05-19

Agradecimiento a la señora que nos recibió a nuestra llegada que no se su nombre, pero es inolvidable su gesto hacia nosotros. Respondió a un pedido de alojarnos en un cuarto con vista al mar y cumplió. Agradezco a ella especialmente por su deferencia. Estos gestos son valorados.

2025-05-18

many thanks to the staff for their efforts in making our visit enjoyable

2025-05-18

Warm and friendly. Exceptional service!!

2025-05-17

Quiero destacar la amabilidad y disposición de todo el personal de recepción y del comedor

2025-05-15

Compliments to ALL

2025-05-15

We love your location, the wonderful staff that goes above and beyond in making us feel welcome!

2025-05-12

Ringrazio per la cortesia, disponibilità e gentilezza di tutto il personale (reception, ristorante per la cena il giorno dell’arrivo e colazione la mattina successiva)

2025-05-12

A chi mi ha accolto sabato mattina: gentili e professionali

2025-05-12

Veramente gentili. Grazie di tutto

2025-05-11

Thank you

2025-05-11

Vedi nota ristorante

2025-05-10

Our stay was absolutely fantastic. Thank you for everything

2025-05-09

Thank you to the excellent staff - friendly and always helpful and professional.

2025-05-07

Lady at the front desk, was very welcoming, very professional and explained everything which was very helpful for us.

2025-05-03

Remerciements aux serveurs pour leur patience et leur gentillesse lors de nos dîner en famille.

2025-05-02

It was all good and staff very helpful

2025-05-01

Si quiero destacar el servicio del chico mexicano que trabaja en la recepcion, fue muy amable con todo lo que necesite

2025-05-01

Thank you for your thoughtfulness and hospitality!

2025-04-28

sehr nettes Personal an der Rezeption und beim Frühstücksbuffet

2025-04-27

Ein super geführtes, sehr sympathisches Hotel an wunderbarer Lage. Ich werde wieder kommen. Danke.

2025-04-25

Grazie, tutto perfetto. Non ho segnalazioni negative. Cene e colazioni top. Complimenti ai cuochi.

2025-04-24

Wunderschöne Sicht auf das offene Meer und die Promenade von Rapallo! Super freundliches Personal! Vielen lieben Dank!

2025-04-25

Ottima struttura nel complesso.

2025-04-23

Grazie per la gentilezza e disponibilità di tutto il personale: fanno la differenza.

2025-04-22

The people at the reception desk were the best

2025-04-21

Tutto perfetto tranne parcheggio

2025-04-21

Veramente una bella vacanza da voi , gentilezza e professionalità. L’hotel pulito e allocato perfettamente.

2025-04-13

Ringraziamo tutti indistintamente per la professionalità ,per la cortesia e la disponibilità.

2025-04-13

Everyone was so helpful and kind. Thank you! The location was perfect and the room was so clean and well organized. The bed and sheets were so good!

2025-04-10

Très bon accueil et conseils

2025-04-09

Merci pour tout.

2025-04-08

Personnel à l'accueil très souriant et serviable

2025-04-08

Facilité de parking

2025-04-08

super netter mann an der reception ( aus mexico)

2025-04-08

Thanks

2025-04-06

Sempre gentilissimi e cordiali in particolare grazie a Liselotte simpaticissima E il portiere di notte che ha viziato il nostro cane Leo

2025-04-05

Thank you for the good hospitality

2025-04-04

Sincères remerciements à Liselotte pour son accueil et son efficacité.

2025-03-31

Complimenti per la gentilezza e l accoglienza come già comunicato nel questionario precedente solo ci sarebbe da ottimizzare il.materasso in quanto si sentono molle ed è molto concavo..per il resto tutto perfetto. Grazie

2025-03-31

Ringrazio la signora Laila, molto gentile e disponibile

2025-03-31

Cortesia e professionalità da parte di tutti, grande accoglienza e gentilezza.

2025-03-30

Спасибо мужчине на ресепшене, который делал чек-ин, очень поднял настроение своими шутками

2025-03-26

Very helpful, courteous staff.Thank you.

2025-03-24

Grazie di tutto

2024-12-30

Staff davvero molto cortese e disponibile, grande pazienza nei nostri confronti (viaggiavamo con bambino di 3 anni e mezzo, non siamo stati super puntuali al check out ma ci è appunto stata concessa un po' di flessibilità considerando le esigenze del bambino)

2024-12-17

Ho trovato una accoglienza alla Reception e in sala colazione veramente eccellente!

2024-12-10

Grazie per la cortesia che ci avete riservato, torniamo sempre con gioia?

2024-12-02

Gentilezza del personale tutto e la possibilità di avere avuto anticipato il check-in

2024-12-02

Un ringraziamento allo staff per la cortesia

2024-11-21

tout était parfait, accueil et disponibilité ainsi que situation de l'hôtel. Nous reviendrons aux beaux jours

2024-11-21

Très bon accueil et l'hôtel bien situé

2024-11-17

Devo ringraziare per aver acconsentito ad un cambio data a seguito di un mio problema di salute.

2024-11-17

Soggiorno gradevole e hotel bene organizzato. Grazie dell' ospitalità

2024-11-07

Elizabeth at the front desk went out of her way to make us feel welcome.

2024-11-04

Ein großes Dankeschön an alle in Ihrem Hotel…sehr nett und freundlich, hilfsbereit und zuvorkommend. Tolle Lage mitten im Zentrum, Spitzenfrühstück

2024-11-02

Merci à toute l'équipe de l'hôtel, Merci pour la place de parking voiture en proximité immédiate

2024-10-31

Muchas gracias a todos por el excelente servicio y calidez del lugar, esta estrategicamente ubicado, El servicio de restaurante es muy bueno, muy amable quien nos atendio. La vista del hotel es un sueño. Muy buena atencion de todos los que nos atendieron. Gran estadia.

2024-10-27

Mi sono trovata benissimo in vostro Hotel Vicino a tutti posti Hotel di cualitá,con una vista fantástica al mar Per tornare,faró publicitá.Grazie

2024-10-22

We spent a beautiful weekend at your hotel, it was our first time in Rapallo and was great special for the staff that was very kind and welcoming!!

2024-10-19

Прекрасный отель с прекрасным персоналом. Остались самые теплые воспитания об отдыхе в вашем отеле. Очень удобное расположение, чистота, комфорт, вкусные завтраки, а так же приветливый и внимательный персонал.

2024-10-18

Quisiera agradecer a las recepcionistas y a Alexandra que servía el desayuno. Muchas gracias.

2024-10-16

Alles super

2024-10-13

Thank my stay was awesome.

2024-10-07

Merci pour la gentillesse des équipes, toujours très souriantes

2024-10-07

Desideriamo ringraziare calorosamente tutto lo staff per l'accoglienza e la simpatia durante tutto il nostro soggiorno. Un vero piacere incontrare persone gentili. Non vedo l'ora di rivederti.

2024-10-06

Wir waren mit dem Service, sowie mit der angebotenen Auswahl der Speisekarte und dem anrichten der Menüs sehr zufrieden.

2024-10-06

Das Serviceteam im Restaurant ist einfach super

2024-10-06

Das Servicepersonal im Speiseraum ist Top, sehr freundlich und hilfsbereit!🥰🥰🥰

2024-10-06

Sehr freundliches Personal, sehr geduldig, auch wenn es mit Teilnehmern von Busreisen nicht immer einfach ist.

2024-10-06

Wir waren sehr zufrieden und haben uns sehr wohl gefühlt.

2024-10-05

Wonderful hospitality and attention to detail.

2024-09-30

Gracias muy buena ubicacion

2024-09-30

Soggiorno breve ma piacevole perché tutto perfetto

2024-09-29

Amazing team

2024-09-29

J’ai trouvé Laila merveilleuse, très à l’écoute et pleine de gentillesse et bons conseils dans un français parfait. Merci!

2024-09-28

Mille grazie per tutto. Eva ad io abbiamo avuto un bel tempo da voi ed a Rapallo - siamo molto contenti.

2024-09-28

Waldo and Lisolette were absolutely wonderful and helpful to us. Gia bay and Alessandro in the restaurant were also a great assistance and knew our every need

2024-09-28

Your staff is absolutely the BEST! Front desk with Waldo and the young girl with dark hair (is her name Amma? don't know) They greeted us VERY WARMLY and helped us with some special needs that we had. Liselotte continued this GREAT service throughout our stay and even gave us a "cheery" sendoff! Your breakfast staff Giamba and Alessandra are "one in a million"! The breakfast itself was amazing! The BEST part was the care given by these two. I was pleasantly surprised on our last morning. We arrived for breakfast as soon as they opened as we were checking out that day. The pistachio cream was not yet out so I decided maybe I just didn't need it that day. I needed to leave the breakfast area for a few minutes and I came back and there was a little compote of the cream. My husband said that Giambi had delivered iy t it while I was gone. So here's the MAGIC. I never said anything to anyone about the cream! How did Giambi know that it would be the PERFECT sendoff? AMAZING! I would be remiss if I didn't mention "housekeeping". I apologize for not having a name. She is amazing, as well! She cleaned our room on Thursday morning, for sure and maybe Wednesday as well. She was fast, thorough and VERY KIND! I wish I had gotten her name. She has shoulder length, "light-ish" hair that she wore in a ponytail. Although she said she had a "little english", she spoke very well and helped me with several requests. HUGE KUDOS!

2024-09-28

Amazing hotel - couldn’t be happier

2024-09-25

Grazie e complimenti!

2024-09-25

Wir haben uns in ihrem Hotel wohlgefühlt und konnten unser Zimmer mit Blick in den Hafen und das Meer genießen.

2024-09-24

I would like to compliment the desk clerk, Waldo, for his excellent service. He gave us some very good recommendations for restaurants and helped us navigate trips to Portofino and Cinque Terre.

2024-09-24

Para todo el personal

2024-09-22

Everyone was so kind, so polite with the clients. Thank you so much.

2024-09-22

Really enjoyed our 5 day stay in Hotel LIdo. We were extremely happy the way we were looked after by the staff, and we left yesterday with fantastic memories of such a great holiday. We would love to return some day and will recommend the hotel to our friends.

2024-09-19

Excelente atención de todo el personal

2024-09-19

Thank you for your hospitality… you were most welcoming and courteous.

2024-09-17

Très bon accueil, hôtel très bien situé, petit déjeuner parfait, propreté très bien

2024-09-17

Bel accueil, sympathique.

2024-09-17

E célebre opção de estadia. Localização 10.

2024-09-16

Merci à votre personnel pour sa gentillesse et sa disponibilité.

2024-09-16

Équipe à l'écoute tout en sachant rester discrète. Merci

2024-09-15

The restaurant waiters managed to successfully combine friendliness with professionalism, which is a rare achievement. The lady on reception when I checked out was brilliant when my pre-booked taxi didn't turn up. If it hadn't been for her, I would have been even more stressed!

2024-09-15

The woman at the front desk upon our arrival she was wearing red frame glasses and short grey hair was wonderful and helpful. She was a nice person to see upon check in . She was very welcoming,

2024-09-15

Great visit great and helpful staff Can’t wait to come back

2024-09-11

we had great time service and the facilities and hospitality level was lovely

2024-09-10

We have been at Hotel Italia e Lido, many many times, and love it every single time. The Hotel location is perfect, the facility are clean and comfortable. The Breakfast is good and so is the Restaurant food. Very nice staff, from the reception to the housekeepers. Overall another great stay.

2024-09-09

Große Lob an Alessandra und ganze Team Restaurant Caligo Große Lob an Reinigung Team und natürlich Rezeption

2024-09-09

Più che ringraziare tutti, ma davvero tutti, per efficienza , cortesie e gentilezza non posso fare con tanta sincerità e gratitudine

2024-09-09

Ich möchte dem gesamten Team ein großes Lob aussprechen. Besonders beeindruckt hat mich, dass das Personal hervorragend Englisch gesprochen hat und direkt auf unsere Bedürfnisse eingegangen ist. In der Küche wurde auf all unsere Wunsche Rücksicht genommen, und die Menükarte wurde flexibel und vielfältig nach unseren Vorstellungen gestaltet. Es war wirklich toll, dass wir viele Optionen selbst auswählen konnten, ohne dass dafür ein Aufpreis berechnet wurde - das war unglaublich nett und zuvorkommend! Auch beim Parken wurde uns entge-gengekommen. Wir durften unser Auto länger auf dem Parkplatz stehen lassen, was uns sehr geholfen hat. Insgesamt ein wirklich großartiger Service, bei dem wir uns rundum wohlgefühlt haben. Vielen Dank an das gesamte Team !

2024-09-08

The best part of our stay was the front desk staff, restaurant staff and cleaning staff! Everyone was super friendly and helped us with whatever we needed. Thank you again!

2024-09-08

sehr gut geführtes Hotel, Reseption Mitarbeite hilfsbereit,..., Frühstück,-Zimmerangestellte herzlch und aufgestellt,...

2024-09-07

Wir sind sehr gerne bei Ihnen!

2024-09-07

El personal muy atento

2024-09-07

Agradecemos a todo el personal por las atenciones recibidas. Fueron muy respetuosos y amables!!!! Gracias

2024-09-05

My son and I had a lovely stay at your hotel recently. It’s in a wonderful location and the view from our balcony was amazing, thanks.

2024-09-03

grazie ☺️

2024-09-03

Grazie!!! E stato bellissimo

2024-09-03

Thanks for a great stay! Your people working at the reception desk are amazing and extremely helpful! They were always so pleasant to talk too and did the most to make our stay the best.

2024-09-03

Reception and breakfast stuff are the best. Life gard Alessandro was very helpful

2024-09-02

Das Zimmer und die Aussicht war wunderbar. Der Roomservice immer top, vielen Dank!

2024-09-01

Grazie per aver risolto celermente i problemi appena arrivati in albergo.

2024-08-31

Wir waren sehr zufrieden

2024-08-29

Tout été parfait

2024-08-29

Merci pour l accueil et l écoute

2024-08-28

Complimenti per la grande cortesia e disponibilità!

2024-08-27

Sehr nettes, zuvokommendes Personal! Gute Wahl der Geschäftsleitung

2024-08-25

Grazie davvero dell’accoglienza, struttura e personale superlativi.

2024-08-25

Thank you so very much. Keep up the good work...More succes and power to the establishment.

2024-08-25

👍

2024-08-21

Sì siamo trovati molto bene grazie mille

2024-08-20

Thanks and compliments for the management for training and motivating the employees for perfect services, always with the smile and ready to help.

2024-08-20

Complementi a lo staf tutti gentile

2024-08-18

Thank you for the service

2024-08-16

Thanks for rhe service

2024-08-15

Complimenti al personale !! A tutti!! Dalla reception alla sala alle camere A tutti

2024-08-13

Lovely stay

2024-08-10

Personne a l’accueil super ainsi que au petit déjeuner la chambre propre très bien nous n’avons pas manger au restaurant je ne peu donc pas donner mon avis Chambre sur la rue très bruyante nous regrettons le manque de place de parking privatif à l’hôtel

2024-08-09

Very courteous and professional, every time ready to help

2024-08-09

Sempre molto cortesi e disponibili e le signore che si occupano di pulire le stanze sono carinissime

2024-08-08

Our stay was wonderful. From reception to housekeeping to restaurant,everyone was so happy and helpful. Really made our holiday wonderful.

2024-08-08

Besonders gut hat mir in Ihrem Hotel die Freundlichkeit des gesamten Personals gefallen. Vielen Dank für die schöne Zeit.

2024-08-06

Thank you for a wonderful stay. The lady on reception was brilliant and very helpful.

2024-08-05

L’amabilité du personnel a l’accueil.

2024-08-04

Добрый вечер! Очень много лет останавливаемся в этом отеле. Благодарим руководство, менеджмент и весь персонал отеля за хорошую работу. Спасибо

2024-08-03

We had a wonderful stay. Your staff is friendly, helpful, and prompt. We were truly grateful for all of their effort.

2024-08-02

Excellent

2024-08-02

The Receptionist was very friendly and kind. In addition to letting us know wha activities were available in the area, and managing our dinner reservation, she also offered me an ice pack upon realizing I had an injured ankle. Please extend my thanks to her.

2024-07-30

Sehr netter und professioneller Empang.

2024-07-30

Ringrazio per la disponibilità e la gentilezza del personale

2024-07-29

Grazie mille, siamo stati molto bene :)

2024-07-29

The A/C in our room wasn't working, but the matter was addressed promptly and professionally and was working once we returned from dinner.

2024-07-28

Many thanks! I enjoyed my stay

2024-07-27

Accueil très aimable et renseignements fournis très utiles. Quelques recommandations de restaurant par exemple auraient été un plus.

2024-07-27

Thank´s for a pleasant stay, always good in your hotel, your staff is realy good, and take good care of the guests.

2024-07-27

Grazie a tutti dell’accoglienza e professionalità A partire dalla reception ai camerieri di sala e al personale delle pulizie

2024-07-27

Everyone was very kind and helpful. Thank you!

2024-07-26

Thank you for your attentive service and welcoming demeanor

2024-07-23

the front desk was excellent address all our needs

2024-07-21

Excelente personal!!! Había una persona que hablaba en español y nos asesoró muy bien. Nos encantó Rapallo y su hotel (excelente atención y ubicación)

2024-07-20

We had a wonderful stay! Everything was fantastic!

2024-07-20

Personnel très agréable ! Merci !

2024-07-19

Thank you for a lovely stay! Hope to be back some day soon!

2024-07-17

All of the staff that we met were very polite and helpful at all times

2024-07-14

Grazie di tutto. Posto bellissimo e organizzato al meglio

2024-07-13

Es un hotel tres estrellas que debería ser cuatro. La atención del personal, la comida de su restaurant son espectaculares. El desayuno es muy bueno y completo

2024-07-12

Thank you! We truly enjoyed our stay - your staff is wonderful

2024-07-10

The staff, location, room and services were all amazing! We had such a lovely stay. The front desk staff were always so happy to see us and greeted us every time we walked in/ out !

2024-07-10

Ci siamo trovati molto bene. Grazie per la disponibilità e professionalità dimostratacici. Geom Piero Ticozzi

2024-07-06

We love staying at the hotel and hope that when we return next year, there will be some upgrades - see previous comments

2024-07-06

Grazie a tutti, tutti gentilissimi !!

2024-07-06

Lovely 4 night stay, our second visit. Location perfect. Easy to get to other places by boat or train. All staff lively- very helpful. Evening meal of very high standard Thank you