Hotel Italy and Lido

2025-05-31

Grazie per la vostra ospitalità e la gentilezza al servizio colazione

2025-05-29

I emailed before our stay asking for a larger sea view room to celebrate my husbands 70th which was in March. We were given room 103 with the most beautiful view and large balcony. We spent quite a few hours relaxing on the sun loungers after touring Venice and Verona. We are so grateful to everyone involved. We really appreciate your help and the room absolutely gave us the best stay in Rapallo. Thank you once again

2025-05-29

Many thanks Hotell Lido. Also nice that you had a Swedish speaking Liselott taking care of us along with the rest of your super crew.

2025-05-27

Vorrei ringraziare tutto il personale addetto alla reception, e la signora addetta alla sala colazioni, tutte persone gentili, capaci, professionali e disponibili ad aiutare i clienti.

2025-05-27

Grazie a tutto il personale, reception e sala colazione, impagabili gentili e sorridenti

2025-05-26

Vi ringrazio per il soggiorno rilassante presso la vostra struttura

2025-05-26

Alla reception personale gentile e professionale. Complimenti

2025-05-25

Molto gentili e disponibili

2025-05-25

Special compliment to Liselott in the reception

2025-05-24

Merci pour le surclassement de chambres avec vue mer

2025-05-20

Man fühlt sich Willkommen,das Personal ist sehr freundlich und aufmerksam!

2025-05-20

Lady on reception was very pleasant

2025-05-19

Agradecimiento a la señora que nos recibió a nuestra llegada que no se su nombre, pero es inolvidable su gesto hacia nosotros. Respondió a un pedido de alojarnos en un cuarto con vista al mar y cumplió. Agradezco a ella especialmente por su deferencia. Estos gestos son valorados.

2025-05-18

many thanks to the staff for their efforts in making our visit enjoyable

2025-05-18

Warm and friendly. Exceptional service!!

2025-05-17

Quiero destacar la amabilidad y disposición de todo el personal de recepción y del comedor

2025-05-15

Compliments to ALL

2025-05-15

We love your location, the wonderful staff that goes above and beyond in making us feel welcome!

2025-05-12

A chi mi ha accolto sabato mattina: gentili e professionali

2025-05-12

Veramente gentili. Grazie di tutto

2025-05-12

Ringrazio per la cortesia, disponibilità e gentilezza di tutto il personale (reception, ristorante per la cena il giorno dell’arrivo e colazione la mattina successiva)

2025-05-11

Thank you

2025-05-11

Vedi nota ristorante

2025-05-10

Our stay was absolutely fantastic. Thank you for everything

2025-05-09

Thank you to the excellent staff - friendly and always helpful and professional.

2025-05-07

Lady at the front desk, was very welcoming, very professional and explained everything which was very helpful for us.

2025-05-03

Remerciements aux serveurs pour leur patience et leur gentillesse lors de nos dîner en famille.

2025-05-02

It was all good and staff very helpful

2025-05-01

Thank you for your thoughtfulness and hospitality!

2025-05-01

Si quiero destacar el servicio del chico mexicano que trabaja en la recepcion, fue muy amable con todo lo que necesite

2025-04-28

sehr nettes Personal an der Rezeption und beim Frühstücksbuffet

2025-04-27

Ein super geführtes, sehr sympathisches Hotel an wunderbarer Lage. Ich werde wieder kommen. Danke.

2025-04-25

Grazie, tutto perfetto. Non ho segnalazioni negative. Cene e colazioni top. Complimenti ai cuochi.

2025-04-24

Wunderschöne Sicht auf das offene Meer und die Promenade von Rapallo! Super freundliches Personal! Vielen lieben Dank!

2025-04-25

Ottima struttura nel complesso.

2025-04-23

Grazie per la gentilezza e disponibilità di tutto il personale: fanno la differenza.

2025-04-22

The people at the reception desk were the best

2025-04-21

Veramente una bella vacanza da voi , gentilezza e professionalità. L’hotel pulito e allocato perfettamente.

2025-04-21

Tutto perfetto tranne parcheggio

2025-04-13

Ringraziamo tutti indistintamente per la professionalità ,per la cortesia e la disponibilità.

2025-04-13

Everyone was so helpful and kind. Thank you! The location was perfect and the room was so clean and well organized. The bed and sheets were so good!

2025-04-10

Très bon accueil et conseils

2025-04-09

Merci pour tout.

2025-04-08

Thanks

2025-04-08

super netter mann an der reception ( aus mexico)

2025-04-08

Personnel à l'accueil très souriant et serviable

2025-04-08

Facilité de parking

2025-04-06

Sempre gentilissimi e cordiali in particolare grazie a Liselotte simpaticissima E il portiere di notte che ha viziato il nostro cane Leo

2025-04-05

Thank you for the good hospitality

2025-04-04

Sincères remerciements à Liselotte pour son accueil et son efficacité.

2025-03-31

Cortesia e professionalità da parte di tutti, grande accoglienza e gentilezza.

2025-03-31

Ringrazio la signora Laila, molto gentile e disponibile

2025-03-31

Complimenti per la gentilezza e l accoglienza come già comunicato nel questionario precedente solo ci sarebbe da ottimizzare il.materasso in quanto si sentono molle ed è molto concavo..per il resto tutto perfetto. Grazie

2025-03-30

Спасибо мужчине на ресепшене, который делал чек-ин, очень поднял настроение своими шутками

2025-03-26

Very helpful, courteous staff.Thank you.

2025-03-24

Grazie di tutto

2024-12-30

Staff davvero molto cortese e disponibile, grande pazienza nei nostri confronti (viaggiavamo con bambino di 3 anni e mezzo, non siamo stati super puntuali al check out ma ci è appunto stata concessa un po' di flessibilità considerando le esigenze del bambino)

2024-12-17

Ho trovato una accoglienza alla Reception e in sala colazione veramente eccellente!

2024-12-10

Grazie per la cortesia che ci avete riservato, torniamo sempre con gioia?

2024-12-02

Un ringraziamento allo staff per la cortesia

2024-12-02

Gentilezza del personale tutto e la possibilità di avere avuto anticipato il check-in

2024-11-21

tout était parfait, accueil et disponibilité ainsi que situation de l'hôtel. Nous reviendrons aux beaux jours

2024-11-21

Très bon accueil et l'hôtel bien situé

2024-11-17

Devo ringraziare per aver acconsentito ad un cambio data a seguito di un mio problema di salute.

2024-11-17

Soggiorno gradevole e hotel bene organizzato. Grazie dell' ospitalità

2024-11-07

Elizabeth at the front desk went out of her way to make us feel welcome.

2024-11-04

Ein großes Dankeschön an alle in Ihrem Hotel…sehr nett und freundlich, hilfsbereit und zuvorkommend. Tolle Lage mitten im Zentrum, Spitzenfrühstück

2024-11-02

Merci à toute l'équipe de l'hôtel, Merci pour la place de parking voiture en proximité immédiate

2024-10-31

Muchas gracias a todos por el excelente servicio y calidez del lugar, esta estrategicamente ubicado, El servicio de restaurante es muy bueno, muy amable quien nos atendio. La vista del hotel es un sueño. Muy buena atencion de todos los que nos atendieron. Gran estadia.

2024-10-27

Mi sono trovata benissimo in vostro Hotel Vicino a tutti posti Hotel di cualitá,con una vista fantástica al mar Per tornare,faró publicitá.Grazie

2024-10-22

We spent a beautiful weekend at your hotel, it was our first time in Rapallo and was great special for the staff that was very kind and welcoming!!

2024-10-19

Прекрасный отель с прекрасным персоналом. Остались самые теплые воспитания об отдыхе в вашем отеле. Очень удобное расположение, чистота, комфорт, вкусные завтраки, а так же приветливый и внимательный персонал.

2024-10-18

Quisiera agradecer a las recepcionistas y a Alexandra que servía el desayuno. Muchas gracias.

2024-10-16

Alles super

2024-10-13

Thank my stay was awesome.

2024-10-07

Merci pour la gentillesse des équipes, toujours très souriantes

2024-10-07

Desideriamo ringraziare calorosamente tutto lo staff per l'accoglienza e la simpatia durante tutto il nostro soggiorno. Un vero piacere incontrare persone gentili. Non vedo l'ora di rivederti.

2024-10-06

Wir waren mit dem Service, sowie mit der angebotenen Auswahl der Speisekarte und dem anrichten der Menüs sehr zufrieden.

2024-10-06

Wir waren sehr zufrieden und haben uns sehr wohl gefühlt.

2024-10-06

Das Servicepersonal im Speiseraum ist Top, sehr freundlich und hilfsbereit!🥰🥰🥰

2024-10-06

Das Serviceteam im Restaurant ist einfach super

2024-10-06

Sehr freundliches Personal, sehr geduldig, auch wenn es mit Teilnehmern von Busreisen nicht immer einfach ist.

2024-10-05

Wonderful hospitality and attention to detail.

2024-09-30

Gracias muy buena ubicacion

2024-09-30

Soggiorno breve ma piacevole perché tutto perfetto

2024-09-29

J’ai trouvé Laila merveilleuse, très à l’écoute et pleine de gentillesse et bons conseils dans un français parfait. Merci!

2024-09-29

Amazing team

2024-09-28

Mille grazie per tutto. Eva ad io abbiamo avuto un bel tempo da voi ed a Rapallo - siamo molto contenti.

2024-09-28

Your staff is absolutely the BEST! Front desk with Waldo and the young girl with dark hair (is her name Amma? don't know) They greeted us VERY WARMLY and helped us with some special needs that we had. Liselotte continued this GREAT service throughout our stay and even gave us a "cheery" sendoff! Your breakfast staff Giamba and Alessandra are "one in a million"! The breakfast itself was amazing! The BEST part was the care given by these two. I was pleasantly surprised on our last morning. We arrived for breakfast as soon as they opened as we were checking out that day. The pistachio cream was not yet out so I decided maybe I just didn't need it that day. I needed to leave the breakfast area for a few minutes and I came back and there was a little compote of the cream. My husband said that Giambi had delivered iy t it while I was gone. So here's the MAGIC. I never said anything to anyone about the cream! How did Giambi know that it would be the PERFECT sendoff? AMAZING! I would be remiss if I didn't mention "housekeeping". I apologize for not having a name. She is amazing, as well! She cleaned our room on Thursday morning, for sure and maybe Wednesday as well. She was fast, thorough and VERY KIND! I wish I had gotten her name. She has shoulder length, "light-ish" hair that she wore in a ponytail. Although she said she had a "little english", she spoke very well and helped me with several requests. HUGE KUDOS!

2024-09-28

Waldo and Lisolette were absolutely wonderful and helpful to us. Gia bay and Alessandro in the restaurant were also a great assistance and knew our every need

2024-09-28

Amazing hotel - couldn’t be happier

2024-09-25

Wir haben uns in ihrem Hotel wohlgefühlt und konnten unser Zimmer mit Blick in den Hafen und das Meer genießen.

2024-09-25

Grazie e complimenti!

2024-09-24

Para todo el personal

2024-09-24

I would like to compliment the desk clerk, Waldo, for his excellent service. He gave us some very good recommendations for restaurants and helped us navigate trips to Portofino and Cinque Terre.

2024-09-22

Everyone was so kind, so polite with the clients. Thank you so much.

2024-09-22

Really enjoyed our 5 day stay in Hotel LIdo. We were extremely happy the way we were looked after by the staff, and we left yesterday with fantastic memories of such a great holiday. We would love to return some day and will recommend the hotel to our friends.

2024-09-19

Thank you for your hospitality… you were most welcoming and courteous.

2024-09-19

Excelente atención de todo el personal

2024-09-17

E célebre opção de estadia. Localização 10.

2024-09-17

Très bon accueil, hôtel très bien situé, petit déjeuner parfait, propreté très bien

2024-09-17

Bel accueil, sympathique.

2024-09-16

Merci à votre personnel pour sa gentillesse et sa disponibilité.

2024-09-16

Équipe à l'écoute tout en sachant rester discrète. Merci

2024-09-15

Great visit great and helpful staff Can’t wait to come back

2024-09-15

The restaurant waiters managed to successfully combine friendliness with professionalism, which is a rare achievement. The lady on reception when I checked out was brilliant when my pre-booked taxi didn't turn up. If it hadn't been for her, I would have been even more stressed!

2024-09-15

The woman at the front desk upon our arrival she was wearing red frame glasses and short grey hair was wonderful and helpful. She was a nice person to see upon check in . She was very welcoming,

2024-09-11

we had great time service and the facilities and hospitality level was lovely

2024-09-10

We have been at Hotel Italia e Lido, many many times, and love it every single time. The Hotel location is perfect, the facility are clean and comfortable. The Breakfast is good and so is the Restaurant food. Very nice staff, from the reception to the housekeepers. Overall another great stay.

2024-09-09

Große Lob an Alessandra und ganze Team Restaurant Caligo Große Lob an Reinigung Team und natürlich Rezeption

2024-09-09

Ich möchte dem gesamten Team ein großes Lob aussprechen. Besonders beeindruckt hat mich, dass das Personal hervorragend Englisch gesprochen hat und direkt auf unsere Bedürfnisse eingegangen ist. In der Küche wurde auf all unsere Wunsche Rücksicht genommen, und die Menükarte wurde flexibel und vielfältig nach unseren Vorstellungen gestaltet. Es war wirklich toll, dass wir viele Optionen selbst auswählen konnten, ohne dass dafür ein Aufpreis berechnet wurde - das war unglaublich nett und zuvorkommend! Auch beim Parken wurde uns entge-gengekommen. Wir durften unser Auto länger auf dem Parkplatz stehen lassen, was uns sehr geholfen hat. Insgesamt ein wirklich großartiger Service, bei dem wir uns rundum wohlgefühlt haben. Vielen Dank an das gesamte Team !

2024-09-09

Più che ringraziare tutti, ma davvero tutti, per efficienza , cortesie e gentilezza non posso fare con tanta sincerità e gratitudine

2024-09-08

The best part of our stay was the front desk staff, restaurant staff and cleaning staff! Everyone was super friendly and helped us with whatever we needed. Thank you again!

2024-09-08

sehr gut geführtes Hotel, Reseption Mitarbeite hilfsbereit,..., Frühstück,-Zimmerangestellte herzlch und aufgestellt,...

2024-09-07

Agradecemos a todo el personal por las atenciones recibidas. Fueron muy respetuosos y amables!!!! Gracias

2024-09-07

El personal muy atento

2024-09-07

Wir sind sehr gerne bei Ihnen!

2024-09-05

My son and I had a lovely stay at your hotel recently. It’s in a wonderful location and the view from our balcony was amazing, thanks.

2024-09-03

Reception and breakfast stuff are the best. Life gard Alessandro was very helpful

2024-09-03

grazie ☺️

2024-09-03

Grazie!!! E stato bellissimo

2024-09-03

Thanks for a great stay! Your people working at the reception desk are amazing and extremely helpful! They were always so pleasant to talk too and did the most to make our stay the best.

2024-09-02

Das Zimmer und die Aussicht war wunderbar. Der Roomservice immer top, vielen Dank!

2024-09-01

Grazie per aver risolto celermente i problemi appena arrivati in albergo.

2024-08-31

Wir waren sehr zufrieden

2024-08-29

Merci pour l accueil et l écoute

2024-08-29

Tout été parfait

2024-08-28

Complimenti per la grande cortesia e disponibilità!

2024-08-27

Sehr nettes, zuvokommendes Personal! Gute Wahl der Geschäftsleitung

2024-08-25

Grazie davvero dell’accoglienza, struttura e personale superlativi.

2024-08-25

Thank you so very much. Keep up the good work...More succes and power to the establishment.

2024-08-25

👍

2024-08-21

Sì siamo trovati molto bene grazie mille

2024-08-20

Thanks and compliments for the management for training and motivating the employees for perfect services, always with the smile and ready to help.

2024-08-20

Complementi a lo staf tutti gentile

2024-08-18

Thank you for the service

2024-08-16

Thanks for rhe service

2024-08-15

Complimenti al personale !! A tutti!! Dalla reception alla sala alle camere A tutti

2024-08-13

Lovely stay

2024-08-10

Personne a l’accueil super ainsi que au petit déjeuner la chambre propre très bien nous n’avons pas manger au restaurant je ne peu donc pas donner mon avis Chambre sur la rue très bruyante nous regrettons le manque de place de parking privatif à l’hôtel

2024-08-09

Very courteous and professional, every time ready to help

2024-08-09

Sempre molto cortesi e disponibili e le signore che si occupano di pulire le stanze sono carinissime

2024-08-08

Besonders gut hat mir in Ihrem Hotel die Freundlichkeit des gesamten Personals gefallen. Vielen Dank für die schöne Zeit.

2024-08-08

Our stay was wonderful. From reception to housekeeping to restaurant,everyone was so happy and helpful. Really made our holiday wonderful.

2024-08-06

Thank you for a wonderful stay. The lady on reception was brilliant and very helpful.

2024-08-05

L’amabilité du personnel a l’accueil.

2024-08-04

Добрый вечер! Очень много лет останавливаемся в этом отеле. Благодарим руководство, менеджмент и весь персонал отеля за хорошую работу. Спасибо

2024-08-03

We had a wonderful stay. Your staff is friendly, helpful, and prompt. We were truly grateful for all of their effort.

2024-08-02

The Receptionist was very friendly and kind. In addition to letting us know wha activities were available in the area, and managing our dinner reservation, she also offered me an ice pack upon realizing I had an injured ankle. Please extend my thanks to her.

2024-08-02

Excellent

2024-07-30

Sehr netter und professioneller Empang.

2024-07-30

Ringrazio per la disponibilità e la gentilezza del personale

2024-07-29

Grazie mille, siamo stati molto bene :)

2024-07-29

The A/C in our room wasn't working, but the matter was addressed promptly and professionally and was working once we returned from dinner.

2024-07-28

Many thanks! I enjoyed my stay

2024-07-27

Accueil très aimable et renseignements fournis très utiles. Quelques recommandations de restaurant par exemple auraient été un plus.

2024-07-27

Thank´s for a pleasant stay, always good in your hotel, your staff is realy good, and take good care of the guests.

2024-07-27

Everyone was very kind and helpful. Thank you!

2024-07-27

Grazie a tutti dell’accoglienza e professionalità A partire dalla reception ai camerieri di sala e al personale delle pulizie

2024-07-26

Thank you for your attentive service and welcoming demeanor

2024-07-23

the front desk was excellent address all our needs

2024-07-21

Excelente personal!!! Había una persona que hablaba en español y nos asesoró muy bien. Nos encantó Rapallo y su hotel (excelente atención y ubicación)

2024-07-20

Personnel très agréable ! Merci !

2024-07-20

We had a wonderful stay! Everything was fantastic!

2024-07-19

Thank you for a lovely stay! Hope to be back some day soon!

2024-07-17

All of the staff that we met were very polite and helpful at all times

2024-07-14

Grazie di tutto. Posto bellissimo e organizzato al meglio

2024-07-13

Es un hotel tres estrellas que debería ser cuatro. La atención del personal, la comida de su restaurant son espectaculares. El desayuno es muy bueno y completo

2024-07-12

Thank you! We truly enjoyed our stay - your staff is wonderful

2024-07-10

Ci siamo trovati molto bene. Grazie per la disponibilità e professionalità dimostratacici. Geom Piero Ticozzi

2024-07-10

The staff, location, room and services were all amazing! We had such a lovely stay. The front desk staff were always so happy to see us and greeted us every time we walked in/ out !

2024-07-06

We love staying at the hotel and hope that when we return next year, there will be some upgrades - see previous comments

2024-07-06

Lovely 4 night stay, our second visit. Location perfect. Easy to get to other places by boat or train. All staff lively- very helpful. Evening meal of very high standard Thank you

2024-07-06

Grazie a tutti, tutti gentilissimi !!

2024-07-05

Thanks for another great stay - our third time - hopefully will return.

2024-07-05

Thank you for a wonderful stay! Loved everything with the hotel - service, view, breakfast ❤️ Åsa

2024-07-05

Es war sehr schön. Vielen Dank!

2024-07-04

Ringrazio la Spettabile Direzione per la disponibilità e gentilezza mostratemi durante il mio soggiorno

2024-07-04

Laila at the front desk was quite helpful and welcoming. So nice!!

2024-07-04

Muchas gracias a todo el personal porque nos recibieron muy bien. la habitación que nos dieron (61) era excelente. la vista increíble. El desayuno muy buena y la ubicación del hotel es excelente. Lo recomendé a mi hermana y ella estará visitándolos en agosto con su familia. Espero poder regresar en algún momento a Rapallo y sin duda me queda´ria nuevamente en Italia e Lido

2024-07-04

Muy amables

2024-07-03

Les personnels étaient vraiment gentils. A l’accueil, au petit-déjeuner et des personnels de nettoyage. Merci beaucoup de la gentillesse !

2024-07-03

Love the area. Only complaint was the rooms were too small

2024-07-02

Agradecer a cada una de las personas que trabajaron para que mi estadía sea placentera

2024-07-02

Siempre que pueda, repetiré hospedarme con ustedes. Me encanta vuestra amabilidad y ubicación. Nos vemos el 17 de agosto. Gracias por todo.

2024-06-29

Un grand merci aux collaborateurs du service du petit déjeuner et tout particulièrement au jeune garçon.

2024-06-29

Ottimo servizio ed ottima accoglienza

2024-06-28

I was a part of Edelweiss motorcycle tour. Thank you so much for the convenient parking and great service.

2024-06-28

T’es bon accueil

2024-06-26

Very helpful, great service from checkin to checkout. Any issues were dealt with promptly. We loved our stay and will always continue to return to this magical place on the med. One of the very best in a beautiful town.

2024-06-26

The service throughout was wonderful. Very upbeat, eager to help and pleasant.

2024-06-24

Personnel accueillant et parlant français (très appréciable); on su répondre à la demande d’informations. Donc un grand merci.

2024-06-23

We were very well treated and apart from the evening meal, we had a lovely stay. Thank you

2024-06-23

Lovely reception staff and excellent service at breakfast

2024-06-21

Everything was amazing. From the minute we entered the hotel, the front desk was so welcoming. Everyone was always so helpful, friendly and welcoming! Well done.

2024-06-21

everything was perfect

2024-06-20

El personal del area del desayuno, muy amables, siempre atentos a las necesidades del huesped y con la mejor predisposición Excelente !! El area de recepecion también, siempre coordiales y atentos

2024-06-19

Great stay. Will recommend to friends.

2024-06-17

Thank you so much to Waldo and the reception staff that answered every email I sent so welcoming.We will recommend.

2024-06-15

Grazie, per l'accoglienza e i suggerimenti

2024-06-13

The front desk person who checked us in was very kind and helpful. She was great!

2024-06-13

The woman who checked us in (sorry didn't get her name) was so nice and helpful. Let us park while we checked in, told us where we could park for free, offered us tips on exploring and restaurants, and we had the best room ever-over looking the sea and castle. She was absolutely delightful!

2024-06-10

Thank you to everyone

2024-06-09

We were in room 407 and we mentioned to the lovely Swedish lady on reception that the bathroom lacked hooks for towels. The next day we returned to our room and found we had 2 hooks. Perfect customer service. Thank you!

2024-06-08

Many thanks. My parents had a great time, the seafront terrace is priceless.

2024-06-08

Thank you Lisalotte at reception and all the friendly staff! It was an amazing experience!

2024-06-08

Ottimo soggiorno. La prossima volta prenoterò la camera più grande ancora per due. Occorre variare il menù, altrimenti solo alloggio. Grazie

2024-06-07

Personale gentilissimo e molto attento a soddisfare le esigenze dei clienti.

2024-06-07

Grazie per tutti le attenzioni per la mia famie

2024-06-06

Einen besonderen Dank, dass es mit unserem Zimmer 103 immer klappt. Sehr freundliches und hilfsbereites Personal.

2024-06-06

Complimenti per il personale tutto, dalla reception, a quello di sala, a quello delle camere

2024-06-06

A big thank you to the staff who served the breakfast each morning. Always happy to help and very friendly.

2024-06-05

Cordialissimi e professionali, grazie per il soggiorno molto piacevole

2024-06-03

thanks