2024-11-03
We had a wonderful stay with you and can't fault the service we received. Many thanks
2024-11-03
Staff ottimo
2024-11-02
We had the most amazing time in Italy, celebrating my 50th birthday. The hotel was beautiful, such quirky styling. It feels luxurious yet homely! The reception staff were extremely professional, knowledgeable and friendly. They really helped us make the most out of our holiday. The restaurant staff were courteous but not overly attentive; this created a really peaceful atmosphere. The housekeeping lady made sure our room was cleaned and freshened daily. We’d definitely stay again but we’d make sure that we had a lake view next time! Thank you to all the staff!!! Fiona Turner & Fiona Welsh
2024-10-30
I’d just like to say me and my partner are very appreciative of the fact you covered the extra cost of the taxi we had to pay for as the transfer did not turn up as agreed. I would also like to give special thanks to the cleaners as they are a credit to the hotel. The receptionist are exceptional also as they more than looked after us. Thanks a lot!
2024-10-28
Hôtel extraordinaire . Tout était parfait . Situation géographique au top .
2024-10-26
Turn the air conditioning on in the room - WAY TO HOT to sleep in the rooms and WAY too noisy in the streets (people, street cleaning, etc). Would not book again due to lack of air conditioning working in the rooms. Was told at reception that this is local "law" and not optional. Everyone's sleep was affected badly by this. Will ensure people are aware in the online reviews I do.
2024-10-25
Your front desk is outstanding. We had great service from all of them. A particularly mention to Diego. He spent time showing us options where to go and what to see.
2024-10-23
il servizio e stato eccellente
2024-10-21
A very nice hotel with a amazing fiew and a wonderful helpful and kind stuff
2024-10-21
Wonderful stay and compliments to the whole team. We loved your hotel, the friendly service and great food
2024-10-20
Wonderful small hotel. The decor was exceptional!
2024-10-18
Il vostro personale è sempre estremamente gentile, cordiale e attento alle esigenze del cliente.
2024-10-18
We will be back!
2024-10-18
Thank you for a great stay - we really appriciated How helpfull and Nice all of the staff were :)
2024-10-17
I had a wonderful stay in this fabulous hotel- the staff were very friendly (Max in particular)
2024-10-17
All the staff were very professional and extremely helpful. Very clean hotel in a great location.
2024-10-16
The whole experience from start to finish was perfect for my wife and myself. Thank you for making it so nice.
2024-10-16
Service excellent with friendly informative staff
2024-10-15
My wife and I had a lovely stay at the Park hotel the staff are all very welcoming and friendly. Thank you all.
2024-10-13
Thank you for complimentary Prosecco on our anniversary.
2024-10-11
Lovely stay
2024-10-08
To all staff
2024-10-07
A superb hotel - relaxed atmosphere but highly professional in all aspects. Thank you for a wonderful stay and experience. We will be back!
2024-10-07
We loved our stay, the hotel was one of our favourite parts of our trip and it made the whole holiday that much more enjoyable. Would come back to stay with you again and would happily recommend to anyone looking for an amazing hotel at lake garda.
2024-10-07
Hotel staff were very friendly and helpful throughout our stay. We would definitely stay in Park Hotel again if we visited Desenzano in the future.
2024-10-06
Ablagemöglichkeiten im Badezimmer
2024-10-05
All staff were friendly, helpful and professional. Thank you to everyone - front of house and behind the scenes.
2024-10-05
Great job!!!
2024-10-05
Love the interior of the lobby and reception area. Staff generally courteous and helpful. Exceptional service by Max at breakfast time, he was very friendly and jovial.
2024-10-05
Special thanks to MAX @ Breakfast ; as he started our mornings always with a smile with remembering what each of us wanted in terms of our Coffee or Tea styles .....even how the egg should be prepared. Most Impressed. it was a pity we missed him on the last day. Truly Service with a smile.
2024-10-04
Thank and congratulations to the man who parked cars ( Karell?) who volunteered to try and recover my ring -came to the rescue, took the plumbing trap apart and found the diamond ring The dining room staff also were friendly and helpful. And very comfortable bed. And our driver to the airport was great - went ( literally) out of his way to get us there despite a major collision on the autostrada. Thank you for a lovely stay - and for the Jameson hot whiskeys for my husband's cold!
2024-10-03
Un ringraziamento va a tutto lo staff, gentile sorridente e cortese, ma un ringraziamento particolare lo voglio fare al maitre Massimiliano persona veramente squisita, educata e sempre sorridente. Ci fa sempre sentire a casa.
2024-10-03
Grande cortesia , ristorante di buon livello
2024-10-02
We spent a lovely 6 days in Desenzano, staff always greeted us as we entered it left hotel and were very helpful.
2024-10-02
Hotel first class.
2024-10-02
fantastic stay again
2024-10-01
We thought the whole setup was beautifully curated. The finish and attention to detail was outstanding. We would certainly visit again x
2024-09-30
Lovely hotel, would come again. We had a great time,
2024-09-29
Staff were all very helpful and pleasant. Hotel was spotless. Some issues with lift. Loved the travel theme
2024-09-29
Very pleasant stay.
2024-09-29
Room very small
2024-09-29
What a hotel! I would heartily recommend The Park Hotel. The welcome, every time you walk into the hotel, is warm, friendly and genuine. All of the staff were, without exception, incredibly polite and helpful. Our room was immaculately clean, the beds comfortable and the en-suite bathroom very stylishly presented. The free afternoon coffee and biscuits were really appreciated We ate in the restaurant on one evening. OMG! The food was AMAZING! Beautifully presented, absolutely delicious, cooked to perfection and served by friendly and attentive staff who explained each dish. Without doubt the best meal we had all week. All in all, a hotel I would recommend for every reason and can fault for nothing. To the management and staff - Grazie Mille!
2024-09-29
Excellent staff all around , from cleaning , reception and bar & restaurant areas
2024-09-29
Very enjoyable.
2024-09-28
Sempre piacevole essere vostri ospiti, il miglior hotel che abbiamo visitato sulla costiera del Garda
2024-09-28
Vorremmo ringraziarvi molto per l'ottimo soggiorno con voi e non vediamo l'ora di tornarci l'anno prossimo Markus Schmidt+Roland Baldauf
2024-09-27
All good.
2024-09-27
Could not get a channel on tv in English
2024-09-26
Very satisfied with all the staff and their willingness to serve all very obliging
2024-09-26
Great clean hotel, Modern up to date and staff are really friendly and helpful.
2024-09-25
We had a wonderful. Very comfortable hotel and the staff were very courteous and helpful.
2024-09-25
Thank you for a wonderful stay and if i ever come back to Desenzano, would be happy to stay with you again.
2024-09-24
Thank you for a wonderful stay
2024-09-23
I loved it!!
2024-09-22
Shower floor slippery Suggest a rubber mat or grab bars
2024-09-22
Grazie mille a tutto lo staff
2024-09-22
Enjoyed my stay at Park Hotel, Desenzano. Very comfortable, friendly and relaxing. Breakfast was good however evening dining was exceptional. Staff made " the stay". Helpful, pleasant very competent and always smiling. Great guys.
2024-09-22
Daniel in the Philo restaurant was excellent. Personable and efficient.
2024-09-22
Amazing staff made us feel very welcome
2024-09-22
The Park is a fabulous hotel with amazing staff. The cleanliness and hospitality is exceptional. A minor point but not a criticism is the room we were in (245) is a little small for a week long stay. Ok for a day or two but not a week. Wouldn’t put us off returning a third time but would prefer a slightly bigger space.
2024-09-22
Another very enjoyable stay.
2024-09-21
Reception team excellent, restaurant staff very good and housekeeping brilliant.
2024-09-21
Too ALL staff. Professional and helpful.
2024-09-21
Your welcome was excellent and we had an amazing relaxing 7 days. Huge thanks to all staff for their friendly hospitality and professionalism.
2024-09-21
Thank you to all staff at all levels, reception, service amd cleaners all were friendly and excellent. Special thanks to Max for his service amd friendliness, always a smile.
2024-09-20
Would have liked Tea/coffee making facilities in our room
2024-09-19
RITORNEREMO.
2024-09-19
Housekeeping were a credit to the hotel.
2024-09-19
Excellent hotel and have recommended Park Hotel to friends and family. Classy hotel and classy staff. We are particularly grateful to reception on departure day for solving problems of no show by our arranged pick-up
2024-09-19
A very special thanks to all the staff for their always warm and happy demeanor throughout my stay.
2024-09-19
I truly enjoyed the experience of staying at the hotel and would recommend it to others. Congrats go to the staff for being patient ,courteous and professional.
2024-09-18
Been in Park Hotel several times during the years. Always liked to Stay and recommended to several others.
2024-09-18
Want to say a big thank you for making us feel comfortable, staff were all friendly and helpful.
2024-09-17
A wonderful hotel, made even more special by its staff
2024-09-17
Excellent hotel , very friendly and helpful staff
2024-09-17
Bed near door was very hard so it was uncomfortable
2024-09-16
This was our first stay at the Park Hotel and our first visit to the Italian Lakes and it didn’t disappoint. The staff and facilities were wonderful and the hotel setting at the foot of the lake was fantastic. Thank you for making our 40th wedding anniversary so memorable.
2024-09-15
Like it was our fourth time we are at park hotel for us it is like coming home . We still Enjoy our stay.
2024-09-15
Congratulations to ALL the people of the hotel; arriving in Park Hotel is arriving home for us, hope it will stay like that! Thanks to ALL of you !
2024-09-15
Hotel Park was a good destination and staff were attentive Breakfast and staff were great and cleanliness was good
2024-09-15
We had a great stay
2024-09-13
Coffee machine for the room, tea/biscuits etc
2024-09-12
We really enjoyed our stay at the Park Hotel , a great room , quiet and very comfortable. The restaurant was good - a great breakfast, evening meal and wine. We loved the design and art work within the hotel. But above all the friendliness and professionalism of the staff made our stay special. Many thanks.
2024-09-12
It was a lovely stay in a fabulous hotel. Lovely food and very friendly and helpful staff.
2024-09-12
Thank you for another great stay in your beautiful hotel. Please take a look at the below comments about our room which are the reason we did not give 5/5. These comments would not affect our future holidays with you but something we need to address. Also my husband did receive a service offered at 4pm for a cup of tea bu the terrace even after asking 3 times is the reason for only 4/5 for service.
2024-09-10
Extra thanks to Emmanuel the tennis playing barman
2024-09-09
We already come for 30 years to Parkhotel and stayed already 89 times in this beautifull hotel. We feel home overhere and really enjoy all our visits !! 👍👍👍
2024-09-09
Please, please, eliminate the existing step from the elevador and concierge. It’s really dangerous. Myself and my friends had trouble on it. My friend felled badly. Suggestion: built a ramp. It can attend everyone in a wheelchair, those who use a cane or people like me, who was admiring the view of the garden and lake and almost fell! I really appreciate is you demonstrate concerns for your guests and fix it. Thanks
2024-09-07
Very classy hotel in a lovely town.
2024-09-07
Thank you for the hospitality. It's always fine to stay at your hotel.
2024-09-06
Das Personal ist immer um den Gast bemüht und wir freuen uns immer, wenn wir die vielen bekannten Mitarbeiter wieder treffen .
2024-09-05
Wonderful stay. Very professional and helpful staff.
2024-09-05
Overall quality and cleanliness of hotel good
2024-09-04
We had a fabulous stay, everything was perfect and hotel location was great. All the staff were friendly,helpful and professional.
2024-09-04
Wonderful stay.
2024-09-04
Was a very pleasant stay. Everything was fine.
2024-09-02
Siamo stati due giorni fa a questo hotel e direi che era un ottimo hotel. Il signore del parcheggio gentilissimo,la signora del reception e stata molto gentile con noi da quando siamo arrivati e fino quando siamo andati via, ha aiutato sempre per le cose che servivano a noi. Il posizione dell’hotel ottimo. Note: Molto carino il cartellino che abbiamo trovato sopra letto con la scritta”buonanotte”.
2024-09-01
Excellent friendly hotel, very good breakfasts. Room service was excellent and hotel clean and tidy in all areas. Staff generally helpful and friendly.
2024-09-01
Thanks to all the staff for helping make this such a lovely hotel.
2024-09-01
More comfortable seats on the balcony of the room.
2024-09-01
The staff is so helpful and courteous
2024-08-31
Il personale alla reception e l’addetto alla sistemazione dell’auto e dei bagagli sono molto professionali ed efficienti. Anche al servizio colazioni abbiamo trovato una persona molto brava.
2024-08-30
Complimenti a tutto lo staff
2024-08-30
Il ringraziamento va a tutto lo staff per la consueta gentilezza e disponibilità nei nostri confronti e verso i nostri ospiti.
2024-08-30
Everything outside the room was great: the staff, decor, breakfast and pool. The rooms themselves were not good enough for a 4 star hotel: - the bathroom supplies (shower gel and shampoo) were not good enough - there was no hair conditioner in a 4 star hotel (?!?!) - no towel racks for bath towels or hand towels (the two tiny hooks can't hold anything) - the two giant chairs in the living room should be replaced with a light couch - there was an ash tray right next to the "no smoking" sign.... just remove the ash tray - the pillows weren't great. - the king bed is actually two twin beds with a seam in the middle - a small espresso machine or something to boil water would be nice - more electrical plugs (or some digital watch with USB outlets) would be nice. The rooms need to be addressed with the same attention to detail as the front lobby.
2024-08-30
Thanks to the hotel staff for taking us to the airport
2024-08-29
Particular thank you to the breakfast staff, especially the female servers, always polite, friendly and efficient.
2024-08-29
We return to the Park Hotel every year. It is conveniently situated, beautifully presented with friendly and welcoming staff who go out of their way to be helpful.
2024-08-29
Excellent service throughout and great location.
2024-08-29
Lovely . Would happily book again tomorrow.
2024-08-25
Micheal, Max, Emanuel, and all the staff who worked at breakfast and evening meals were fab. The cleaning staff were excellent. In fact all the staff we engaged with were friendly and helpful.
2024-08-25
All the staff. Especially Michael’s welcome at the pool bar whilst waiting for our room. Max, Jack and Emmanuel at the restaurant all the staff at breakfast and a big “thank you” to the excellent housekeeping staff keeping our room perfectly clean and tidy each day. The lady who also ran the pool bar (sorry didn’t get her name) looked after us well.
2024-08-25
Special thanks to Max, Jack and Emmanuel for the delightful evenings spent in the restaurant. Also to Michael for a warm welcome at the pool and also the lady who also worked at the pool (sorry didn't get her name). Big thank you to the housekeeping staff for keeping our room so clean and tidy
2024-08-25
Amazing staff, peaceful rooms, tranquil setting and lovely relaxing atmosphere, Park Hotel ticks all boxes! Thank you for a fabulous stay, we cannot wait to return!
2024-08-26
Ringrazio tutti
2024-08-25
Second stay here and thoroughly enjoyed again. The staff are excellent from the housekeeping to reception and throughout the hotel. Difficult to be negative
2024-08-25
Everything was perfect from start to finish which is why we returned this year! The staff are so warm and welcoming, the hotel is just beautiful in such lovely surroundings. Couldn’t ask for anything better ❤️
2024-08-25
We absolutely loved everything about the hotel, such a warm and friendly environment and warm, friendly and very helpful staff. We didn't want to go home and we will definitely return.
2024-08-25
We gave an excellent review on booking.com
2024-08-22
Ottimo soggiorno. Qualità e accoglienza ottimi
2024-08-20
Great hotel and I really enjoyed it. Friendly staff, great breakfast and super location.
2024-08-20
Thanks to all the lovely staff!
2024-08-21
Robes for going to the pool Things to hang towels and clothes on
2024-08-18
Complimenti a tutto il personale di sala e di reception veramente cordiale e disponibile. Ringraziamenti a tutti per aver reso il mio soggiorno veramente piacevole
2024-08-18
Receptions and cleaning staff excellent
2024-08-18
Absolutely loved our stay at this fabulous hotel and would highly recommend it. Will definitely return to Desenzano & the PH for sure
2024-08-18
Staff all lovely and helpful- thankyou Room great, super location
2024-08-18
Thank you for an amazing honeymoon ❤️
2024-08-18
Abbiamo trascorso un soggiorno molto piacevole e rilassante presso il vostro hotel. Mille Grazie.
2024-08-17
We would like to thank all the staff at the Park Hotel Desenzano for their warm welcome, kindness and for looking after us so well. We had the best time and hopefully will stay at the Park Hotel in the future again. Best wishes, Silva and Simon
2024-08-15
This was our second stay at the Park hotel and everything was as before !! Excellent !! I would recommend to all friends and family as I know they wouldn’t be disappointed
2024-08-15
Fantastic Hotel
2024-08-15
A lovely hotel, perfect for our stay. Thanks go to all the staff - reception were always friendly and helpful, room was always clean and the bar and restaurant staff were always friendly and helpful - an could mix an excellent Aperol Spritz!
2024-08-15
Some small suggestion: Some hooks in the bathroom. Some extra electricity sockets next each side of the bed.
2024-08-15
Really enjoyed our stay We thought all the staff were so nice polite and very helpful
2024-08-13
From speaking to another client of the hotel was informed of an option of purchasing three nights evening meal - was not informed on this option. I can confirm that the staff were very friendly and helpful. 100% customer service from all staff in my requests. Even the day I checked out, I was informed that an item was charged to my room from the breakfast that morning which I confirmed this was not ordered by myself and that was the end of the discussion. It was dealt in a polite and courtesy manner.
2024-08-11
First class hotel, first class staff , first class service and food . Outstanding hotel, a level above , well done to everyone .. thank you for my experience ..
2024-08-11
I would like to thank ALL the staff at park hotel for an incredible stay. Room 115 was perfect for our stay during 3rd -10th August. Every thing was perfect and probably the best hotel in the area. Brilliant location incredible staff and couldn’t do enough for you. Thanks
2024-08-11
Breakfast waiting staff were amazing! All the housekeeping team were polite and friendly Reception staff were always cheerful
2024-08-11
A big thank you to all the staff , for a lovely holiday in your beautiful hotel . As always we were treated so well by everyone , and look after too
2024-08-11
A big thank you to all the staff for making our stay at the hotel so enjoyable.
2024-08-11
Grazie per l’accoglienza e complimenti per lla disponibilità
2024-08-11
As always a perfect stay and so nice to be welcomed back special memories always made can’t recommend enough or thank enough every single member of staff
2024-08-10
Really friendly and supportive staff!!!
2024-08-10
Thank you so much for our amazing stay at Park Hotel, We came for a few days to relax after our wedding and it was absolutely perfect in every way. The hotel was stunning in a great location in a vibrant town, the rooms and facilities were excellent, especially the pool and rooftop bar. The staff were also fantastic and could not have done more to make our stay as enjoyable as possible. They would always welcome any questions we had and would go out of their way to make sure our stay was memorable. We would definatly love to come back in the future. Craig McAllister
2024-08-10
Everything was perfect for our honeymoon, the bottle of Prosecco on arrival was a lovely touch - thank you. The towels at the pool were also great, saves having to carry them in our luggage. The bar drinks were all delicious!
2024-08-09
Hotel molto curato nel suo design e colazione top.
2024-08-09
Super staff all very helpful and. Courteous at all times.
2024-08-09
Un ringraziamento speciale allo staff, tutti gentilissimi!
2024-08-09
Thanks as we had a fantastic stay in the Park Hotel
2024-08-08
A wonderful hotel that we will recommend to family and friends
2024-08-08
Our stay was excellent . We travelled with an elderly member of the family and the hotel immediately accommodated any requests to meet needs. Whilst staying in Verona, we forgot our passports but again, the hotel staff immediately helped with this ,allowing us to continue with our amazing holiday. Thank you to all of the staff who made our stay really special resulting in lots of treasured memories . It really is a very special place to stay.
2024-08-08
Thank you for a great one week stay and for swiftly managing a room change for my elderly mother (due to awkward steps outside her initial room). Staff were very friendly and helpful! Thank you also for sending our passport details onto the Verona hotel (as we hadn’t taken our passports!). 😃
2024-08-07
Thanks to Park Hotel, lovely holiday !
2024-08-07
Great staff and a fabulous hotel . Loved the decor
2024-08-06
Thanks for a lovely stay
2024-08-05
Overall very satisfied with our visit to Desenzano and Park Hotel, we felt very comfortable.
2024-08-05
grazie a tutti per l'eccellente servizio. complimenti
2024-08-05
Thanks to the entire Team. You've made it to a fix-point (in fact the only one) of our summer break. Happy to come back next year.
2024-08-04
We were really impressed by both the hotel and location and therefore no complaints. We would recommend the hotel to our friends.
2024-08-04
Had an absolute wonderful stay and will recommend to friends … special mention to Alexandra at the pool … exceptionally efficient and friendly member of staff.
2024-08-04
Matteo, Rudi and there was a lovely girl at reception who were always very helpful. The maintenance man was so efficient and helpful. Lovely hotel!
2024-08-04
The hotel was excellent and we would definitely stay there again if visiting Desenzano.
2024-08-04
Excellent location, facilities and staff
2024-08-03
Thanks to your amazing staff in particular Rudy on reception and Max/Manny in the restaurant.
2024-08-02
We loved our stay here at The Park Hotel, definitely the best out of the 3 hotels we stays in across our time in Italy. Would recommend and will definitely be returning, thank you.
2024-08-01
Lovely hotel, fantastic location, staff so helpful, problem with our room resolved very quickly and a fantastic upgrade given without hesitation at no extra cost
2024-07-31
Hotel staff were great.
2024-07-29
Ringrazio il cameriere del pool-bar e i receptionist, sono gentilissimi.
2024-07-28
Complimenti dell‘personale accogliente e professionale.
2024-07-28
Be good to have umbrellas at pool - I know it’s a small space but it was hot Also, option of iron and maybe tea/coffee making facilities
2024-07-25
Nice hotel
2024-07-25
Handyman was the friendliest, helpful and most hardworking. Cleaning staff are very efficient, always having room done early which is very satisfactory for us.
2024-07-25
We will definitely be back to this hotel. The staff and cleanliness were stand out. Sasha at breakfast and pool was the perfect worker. Everyone was polite and helpful. Simone at reception was also stand out character . Thank you for a wonderful stay! Can’t wait to come back
2024-07-25
The staff were very friendly and helpful and their English was excellent.
2024-07-22
Everything excellent
2024-07-22
Sono stati 2 giorni molto belli e piacevoli nella vostra struttura
2024-07-21
We had a most wonderful stay . The staff were outstanding & I would definitely visit again.
2024-07-21
We stayed with you for 5 days in Garda and had the best time. Everything was high grade and nothing too much trouble. Massimo’s recommendations for lunch and dinner were spot on. He was always super helpful - as were the whole team. We will be back 😊
2024-07-21
Reception staff very welcoming, helpful and friendly
2024-07-21
Staff were excellent
2024-07-21
Thank you again for a wonderful stay. It was even better than last year! The staff throughout are wonderful, Sasha is amazing and makes our days round the pool and the service from Max, Jack and the restaurant team was second to none. Couldn’t fault anything. Thank you again Lyn & Michael Anderson
2024-07-20
Very friendly staff at the reception desk and the bar / restaurant.
2024-07-20
Some of the staff went above and beyond regularly! Lovely to meet them.
2024-07-20
To all Reception Staff !
2024-07-18
All folk at hotel were a delight.
2024-07-18
Thank you for an amazing stay I loved every second of it. I also fell in love with your hotel dog Aki, she was a sweetheart.
2024-07-18
Ringrazio, il cuoco( Luca) per i buonissimi piatti e dolci( illegali) Max per la cortesia e gentilezza con cui coccola noi ospiti, le ragazze della sala, disponibili e cortesi, senza dimenticare la reception sempre sul pezzo, attenti e cordiali.
2024-07-15
Siete stati tutti estremamente gentili . Grazie!
2024-07-15
Grazie a tutti, torneremo di sicuro!
2024-07-14
The Park Hotel was perfect! We could not have asked for anything further from the staff or hotel itself. Thank you for making our holiday so wonderful.
2024-07-14
A huge thank you to all the staff at park hotel for all their hard work throughout our stay. They all went above and beyond in all they did!!
2024-07-14
We had a fantastic time in a super hotel
2024-07-14
Beautiful hotel. I think a bar would be nice just to relax in the evenings Will definitely recommend it to others
2024-07-14
A beautiful hotel in a great location..Attention to detail was amazing. The staff were so helpful and attentive at all times.Thank you.
2024-07-14
We had a wonderful experience in the Park Hotel. The staff were excellent, particularly the restaurant staff.
2024-07-13
Thank you so much for making our anniversary special and putting a bottle in our room it was incredibly sweet of you
2024-07-13
Perfect stay very relaxing!
2024-07-13
We had a beautiful stay at Park Hotel. I came across this recommendation when reading an online travel blog. They recommended this hotel as being very reliable, but I feel this not do the hotel full justice. It was absolutely outstanding with extremely helpful friendly and pleasant staff. One staff member helped my husband with his car hire as we don’t speak Italian. They couldn’t do enough to help you. We did not eat at the restaurant but the menu looked delicious.Breakfast was outstanding and we took advantage of the beautiful terrace which though a stones throw from the bustling market felt like a cool and private oasis. The centre of Desenzano is cheery and delightful - a pleasant town to stay in, and this hotel is perfectly situated to take advantage of the passeggiata on the tree lined boulevard. The lake views are centre stage and no one is deprived of enjoying this stunning vista. The rooms were fresh, cool and newlly decorated and serviced multiple times a day. The sweets and little note (Buona notte) were a lovely touch that made us feel looked after. A nasty mosquito bit meant that I could not use the pool for a few days. The lady who tended the poolside showed concern and offered me plasters which was very kind. ( roof top pool is a beautiful luxury which was refreshing during our stay as we were there in a heatwave.) When we struggled with the high chairs on our balcony the hotel changed our room speedily and without any quibble. They were so accommodating. This is a top notch hotel with a top quality service. Honestly the best hotel I have ever stayed in. I will be strongly recommending it to my friends and family. Thankyou to all the staff who made our stay so enjoyable.
2024-07-13
We had a lovely time again in your beautiful hotel.
2024-07-11
Hotel was very clean and tidy, staff were attentive, THANK YOU all.
2024-07-11
Excellent welcoming staff
2024-07-11
Max and staff in restaurant were very helpful.
2024-07-09
Desk staff outstanding
2024-07-08
Thoroughly enjoyed our stay with you
2024-07-08
Absolutely loved our stay mostly because of how wonderful the hotel was.
2024-07-09
Lovely hotel and great staff
2024-07-06
All the Hotel staff were very pleasant and helpful which made our holiday relaxing and enjoyable.
2024-07-06
Really enjoyed our stay thank you - great spot and excellent staff - we will be back
2024-07-05
We had a fantastic time at The Park Hotel We thought the staff were extremely helpful and welcoming Thank you
2024-07-04
Amazing staff who could not have done more for us! Very professional at all times but friendly too.Thank you so much!
2024-07-04
Kettle and coffee in the room. Somewhere to dry towels. Shower was narrow.
2024-07-02
Amazing reception team! Very clean and comfortable hotel. Thanks for an amazing stay 😊
2024-07-02
Staff very friendly and professional
2024-07-02
All excellent Superior rooms could have iron & kettle Also complimentary water But highly recommended stay again
2024-07-01
Very good staff
2024-07-01
Thank you for a great first stay. Staff was excellent and we were thoroughly looked after. Will definitely return and recommend to family and friends.
2024-06-30
A perfectly situated hotel with a relaxed and professional staff. The hotel is an ideal holiday break, informed and skilled staff make each day a pleasure. The hotel itself is decorated in a modern-artistic way which will grab your attention every day. The food is, whether breakfast, snacks, or restaurant, just moreish and perfect. After visiting most towns on the southern end of the lake Desenzano is the place to be for variety of food, shops and entertainment. Loved our stay and we will return. Great hotel. Great staff.
2024-06-30
Reception lovely, staff polite and friendly, rooms spotlessly clean, fresh towels everyday, good air con, nice bathrooms, great WIFI, pool area lovely with great views. Location perfect. Really liked the umbrellas for communal use (we saw a lot of rain!).
2024-06-30
We had a lovely week in the hotel which we thought was excellent.
2024-06-28
very relaxing hotel
2024-06-27
Our thanks to all staff at The Park for their professionalism and curtesy. We would personally like to thank the lady working on reception at the start and end of our holiday for her help with our planning of places to visit during our stay and general friendliness. We would also like to thank our cleaner who we understand has worked with the hotel for over 20 years for making up our room each day.
2024-06-27
All staff were very friendly and helpful, room cleaners very efficient
2024-06-26
We highly appreciated the kindness of the reception and really enjoyed our wine tour at Ottella as well as the little city of Desenzano.
2024-06-25
Amazing town, location and hotel. Very helpful staff and great service. Thanks for a great week.
2024-06-25
Our bedroom was dull and without any character, no pictures, no mirror above the desk. Very dark.
2024-06-25
Superb hotel in a perfect location
2024-06-25
Our overall stay was great from when we arrived to time of leaving We left early in the morning and were given a takeaway breakfast, excellent I would fully recommend staying in this hotel Which is situated in the heart of the town
2024-06-24
Personale preparato, gentile e molto disponibile. Complimenti a tutto lo staff.
2024-06-24
All the staff were lovely
2024-06-23
Enjoyed our stay loved the garden & plants outside breakfast & evening.
2024-06-23
All good
2024-06-23
Thanks to all staff for a wonderful stay. Slight blip when we didn’t have a twin room as booked but dealt with veryprofessionally and helpfully by staff. No complaints at all. Excellent!
2024-06-23
Good staff
2024-06-23
Service was excellent. Staff professionell.
2024-06-22
Thanks and congratulations to all the staff. We've been coming here for many years and have never had cause to complain
2024-06-22
Super staff at checkin. Maids made room clean right away. Breakfast at restaurant was great
2024-06-22
Thanks to the chief for putting together breakfast goodie bag. Staff amazing and helpful with great sense of humor😁
2024-06-22
The room we stayed was a little dated and would really like a kettle in the room
2024-06-20
Overall very relaxing and quiet time in your hotel
2024-06-20
My heartfelt thanks to ALL the staff at the hotel. They are all so kind, courteous friendly, helpful and professional. It is like a second home and so welcoming as it always is. We are really looking forward to our return in August. Thank you all for making it another amazing time at the hotel.
2024-06-20
We look forward to returning one day
2024-06-20
Thank you Rudy, Simone and Matteo for making our staying special and for all great suggestions.
2024-06-20
Thoroughly enjoyed our stay, and we look forward to coming back in 2025.
2024-06-20
We had a truly wonderful two weeks, with many thanks to the fantastic team of staff at the Park Hotel. We are already booked in for two weeks in early June 2025.
2024-06-20
Grazie allo staff e in modo speciale, per avermi trovato il magnifico bouquet di fiori per l ‘ anniversario di 50 anni con mia moglie, che ha gradito immensamente la occasione
2024-06-19
satisfied 👍👍
2024-06-16
A very enjoyable stay in a very nice hotel.
2024-06-16
Mattress a bit firm . Better choice of pillows
2024-06-16
Really enjoyed our stay.
2024-06-15
Very pleasant stay, Hopefully will return one day.
2024-06-15
All round a really nice Hotel great location and very nice staff.I would recommend it to anyone.
2024-06-13
Thank you for our holiday, we had a great time and would like to return soon.
2024-06-13
We absolutely loved our stay. The hotel is quirky and eclectic in its decor and vibe. The staff are delightful. A truly memorable experience.
2024-06-13
No tv in food No tea making in room Small room
2024-06-13
Most of the staff were very helpful
2024-06-12
Wonderful hotel , beautiful decor and excellent location . The overall ambiance and friendliness of staff will keep us coming back .
2024-06-11
Complimenti a tutti. Sicuramente tornerò ancora da voi.
2024-06-10
Complimenti allo staff del ristorante: grande gentilezza e professionalità
2024-06-10
Eccellenza della Signora Lucia sotto ogni aspetto.
2024-06-09
We thought your hotel and staff were absolutely amazing. Beautiful hotel, loved the roof top pool, loved the room, breakfast was fantastic, loved the attention to detail. Above all of this though were the staff, a real credit to the hotel, friendly, helpful and happy to help, we'll done!
2024-06-09
Thank you for the greeting with drinks for our honeymoon
2024-06-09
Very enjoyable stay
2024-06-08
This was without doubt one of our most enjoyable holidays ever. Desenzano is a lovely town. Park Hotel is simply superb - fitted out to the highest standard - everywhere was spotlessly clean - staff were so obliging and friendly - food and drinks were simply lovely. This is a super hotel, and all of the management and staff should take great satisfaction from being part of such a successful hotel. Thank you for making out stay so enjoyable.
2024-06-07
We had a wonderful time at your hotel. The staff were exceptional nothing was too much trouble for them.
2024-06-07
Excellent 5 star 🌟 🤩
2024-06-06
Would be nice to have a non gourmet option for dinner at night. Speaking to a few of the guests they all say the same that it would be nice to have a pasta/pizza option, rather than having to go out.
2024-06-03
overall was very good stay
2024-06-03
Soweit alles gut. Eine Sache jedoch, von Samstag auf Sonntag waren Duschmittel nicht aufgefüllt und vor allem kein Toilettenpapier. Das war sehr unangenehm, so dass ich in aller Frühe im Untergeschoss in der allgemeinen Toilette eine Rolle Toilettenpapier holen musste.
2024-06-02
Everything was excellent. Food excellent and staff amazing
2024-05-31
I cannot emphasize on how professional the staff was, easy, Checkin , and amazing view of the lake Garda from our room
2024-05-30
We loved Desenzano and the Park . Although our room had a lake view we would have preferred one that wasn’t side on . Most of the staff were wonderful .
2024-05-30
A really beautiful hotel in a great spot - there's lots going on in Desenzano (so many restaurants and bars to try) and it's easy to travel to other places around the lake too. The hotel's close transport links (boat, bus, train) were a real positive for us. We loved the design of the hotel lobby and restaurant, and the pool/roof terrace was an added bonus. Lots of choice at breakfast, and the packed breakfast we were given on our day of departure (due to leaving the hotel early) was so cute and considerate! Afternoon tea is also a lovely touch. The staff were extremely helpful and friendly, helping us our with transport questions on a few occasions - we felt very welcome. Finally, the hotel was spotless and the maids always did a quick and exceptional job of cleaning our room.
2024-05-30
We both loved Park Hotel and hope to come back another time
2024-05-30
Great service by all
2024-05-28
Very friendly and helpful staff.
2024-05-27
I found all of your staff to be charming, polite and helpful. A most enjoyable stay
2024-05-27
Lovely stay. Hotel very well positioned
2024-05-27
On 26 May after check out at arrival at Linate airport we realised we left our passports in the room's safe. The woman at reception (unfortunately I couldn't get her name) was incredibly quick to assist with finding a transfer for someone to bring our passports to Milano Linate. She managed to organise everything in a manner of minutes. Our passports arrived at the airport and we managed to catch our flight. Absolutely incredible !
2024-05-27
Most enjoyable stay
2024-05-26
I loved the hotel and all the staff were very helpful. The hotel is a perfect location for the harbour and train station.
2024-05-26
Thank you for a lovely holiday. Your hotel is superb and in a great location.
2024-05-26
Complimenti per la professionalità e la gentilezza ed il servizio impeccabile...grazie!!!!!
2024-05-26
Un grazie particolare al signor Max
2024-05-26
A beautiful hotel. Great location. Very clean and standards very high. Staff very friendly and helpful, always polite and courteous. Had a great week and would have no hesitation recommending to others or returning.
2024-05-25
Easy walk from Train station, situated in a beautiful spot, very helpful staff, perfect hotel stay.
2024-05-25
Very professional and friendly staff. Overall experience was great
2024-05-23
The hotel felt like home. The staff pay full attention to your needs. We couldn't fault anything. We didn't want to leave. It's in the perfect position too.
2024-05-23
Loved everything about Park Hotel.
2024-05-20
ottimo soggiorno, personale molto professionale e cordiale
2024-05-20
Max in the restaurant was excellent at breakfast time, a real character. All staff at reception extremely informed and helpful. Helped us celebrate our 40th wedding anniversary.
2024-05-20
Excellent food and service. All the staff are very friendly
2024-05-19
Thank you to all the staff for a most enjoyable stay.
2024-05-19
Thoroughly enjoyed our stay at The Park Hotel. All the staff were extremely nice and courteous at all times. Room was comfortable and very well cleaned every day and the view was spectacular.
2024-05-19
Really lovely visit in the Park Hotel.
2024-05-19
Staff friendly and helpful. Enjoyed the complimentary drinks in the afternoon. Tastefully decorated and very stylish reception areas.
2024-05-19
Have stayed before...love this hotel
2024-05-17
Always a nice stay! Thank you, see you in the fall!
2024-05-16
Excellent hotel ,staff were so nice would highly recommend this hotel .for me it’s a 5star
2024-05-16
A wonderful experience
2024-05-16
The restaurant staff were all attentive helpful and a credit to your company
2024-05-16
Lost none of the homely welcome it had last time we were here. Would recommend to anyone
2024-05-13
A distanza di tanti anni dal nostro primo soggiorno, confermiamo di aver trovato tutto molto soddisfacente!
2024-05-13
Gentilissimi tutti davvero
2024-05-12
Breakfast was great, as was the location.
2024-05-12
Every staff member had a happy greeting and a smile whenever we met. Overall, we had a very pleasant stay for the week.
2024-05-12
Loved the hotel, very friendly and helpful staff, loved Desenzano - would love to come back!
2024-05-12
Breakfast great. Lovely light room and lots of choice.
2024-05-12
Beautiful
2024-05-10
Loved the stay staff so friendly and helpful lovely location
2024-05-09
Food at restaurant was outstanding and staff superb throughout the hotel
2024-05-07
sehr hilfsbereites und zuvorkommendes Personal
2024-05-07
The Park Hotel staff went above and beyond to make our stay and engagement special. Park Hotel will always hold a special place in our hearts and we can't wait to visit again. I can't state enough how much we enjoyed our stay!
2024-05-07
Staff were all fabulous, beautiful location, great pool, lovely hotel
2024-05-06
Beautiful hotel, fantastic location. Staff are amazing and very friendly and helpful
2024-05-06
your hotel was wonderful, the location was perfect, the food in your restaurant was outstanding and we had a wonderful time
2024-05-04
Staff very pleasant and everything was very clean.
2024-05-04
Great experience, staff at front amazing, helped find options during a rainy day
2024-05-03
Bedroom very small and no tea/coffee facilities
2024-05-03
Thank you for the bottle of prosecco to celebrate my husband's birthday.
2024-05-02
Keep up the level of service and the cleanliness.
2024-05-01
The staff at the Park hotel make an already great experience that extra bit special. Always available, always happy to help. You really have a wonderful team. Well done and thank you to all of them.
2024-04-30
I was able to check in quite early - given a good room. Staff always helpful and polite. I really enjoyed my stay with you and would recommend to others. Thank you.
2024-04-30
Our visit at the Parkhotel was very pleasant. The Breakfast was fantastic!! The front service excellent!!
2024-04-29
The staff were beyond helpful and polite! Everyone working breakfast service were very friendly, prompt, and attentive, as well as the bar staff. Thank you all for a most welcoming stay
2024-04-29
Vacanza e soggiorno sopra le aspettative
2024-04-29
Ottimo hotel
2024-04-27
Era la nostra prima volta a Desenzano del Garda, la città e il Park Hotel ci sono piaciuti molto. Abbiamo cenato tutte le sere a Il Philò, che offre una cucina meravigliosa e un servizio molto cordiale.
2024-04-26
Nessuno
2024-04-25
We thoroughly enjoyed our stay. The staff was extremely helpful.
2024-04-25
Merci à toute léquipe Nous vous souhaitons une belle saison
2024-04-22
Personale preparato e gentilissimo, ottimo check-in, cena, servizio e grazie al gentilissimo collega che ci ha aiutato con il transfer alle 06:30 del mattino tramite servizio privato. Un ottimo hotel presso il quale torneremo sicuramente in futuro.
2024-04-20
Great location, staff was great. Our only frustration was that there was no heat and we were told it could not be turned on
2024-04-19
Park Hotel provided a perfect stay, as usual. Every member of the staff was friendly, helpful, competent, and a tribute to the hotel
2024-04-18
THE BEST... as always. Everything was terrifically looked after. Thank you to all.
2024-04-18
Staff are always fantastic, especially the front desk.
2024-04-18
Pur essendo un soggiorno di lavoro, sono stata benissimo. Un ringraziamento particolare alla persona che mi ha accolto in reception per gli ottimi consigli e per la sua gentilezza. Spero di tornare presto!
2024-04-14
Soggiorno breve ( due notti) ma abbastanza lungo per aver voglia di ritornare
2024-04-13
Many thanks was all great as ever…looking forward to next time!
2024-04-12
Lovely staff Good breakfasts
2024-04-12
There were two front of staff who particularly helpful and thoughtful and well informed - they recommened good restaurants and other sites. The first night the room was a bit noisey but we really appreciated that we could be changed and the rooms facing forward were excellent. We had a lovely stay - thank you very much. - Also very much appreciated the book about the history of the hotel and the art collection tour- the hotel is very nicely decorated. The swimming area was great but would have been perfect if the pool was heated even a bit- too cold to swim Ede. Though sun was hot. Thank you fir the stay we will recommend your hotel highly to other people.
2024-04-12
Grazie per un soggiorno perfetto!
2024-04-11
Lovely service on evening meal at the hotel our water was brilliant and all staff very friendly. Best hotel stay out of our trip to Milan and Lake Garda. Thank you for making our stay great.
2024-04-11
Complimenti per la ottima cucina del ristorante Philò come anche per la cortesia e professionalità del bar nella lobby dove il responsabile ci ha preparato un ottima cioccolata densa & calda (con l'aggiunta di un ottimo rhum) per poter affrontare meglio il tempo non molto accogliente nella giornata di mercoledì.
2024-04-11
Nice hotel in an great position on the lake. Nice helpful and friendly staff.
2024-04-10
We love the city and the hotel, but what keeps us coming back several times a year is the staff. We have traveled extensively throughout the U.S. and Europe, we stayed at other wonderful hotels and had great service. That said we love that the staff remembers who you are, when you return for another stay they welcome you like old friends, that kind of service is hard to find, in fact it's very rare. My congratulations on being able to attract and retain such wonderful people.
2024-04-10
You hotel staff were wonderful. Most graciously changed our room for us because of our neighbours noise and we’re generally most obliging
2024-04-09
All the staff at the hotel were extremely helpful and friendly.
2024-04-09
Ringrazio personalmente tutti
2024-04-09
Thank you to all of the staff at the hotel we had a Lovely weekend
2024-04-08
Grazie di tutto
2024-04-08
Ristorante sempre ottimo. Complimenti alla professionalità dei camerieri e della cucina. Staff reception gentile ed efficiente
2024-04-08
Location curata, posizione meravigliosa, staff gentile e competente. Questo è il nostro terzo soggiorno presso la vostra struttura, ma sicuramente ci rivedremo presto. Unico neo è stato non avere la vista lago (come nei soggiorni precedenti) ma mi ricorderò alla prossima prenotazione di richiederlo.
2024-04-08
atmosfera (accoglienza e struttura) fantastica
2024-04-08
We found all staff to be extremely polite, friendly, welcoming, and professional at all times. They are the hotels greatest asset and deserve special recognition. We can't wait to return!
2024-04-08
Struttura molto bella, arredi, luci e colori davvero stupendi. Personale super cortese e disponibile
2024-04-06
Loved the place
2024-04-06
Excellent & comfortable stay
2024-04-04
Really kind and helpful staff at check in (don't know the staff member's name but he may have been German?)
2024-04-04
Sempre perfetto
2024-04-03
Macchinosa gestione auto/garage Ristorante troppo creativo
2024-04-03
Hotel ben curato, servizi top, e personale sempre disponibile e cordiale.Apprezzata la simpatia.
2024-04-03
Thank you for a lovely stay
2024-04-03
Per un migliore soggiorno mi sarebbe piaciuto avere a disposizione la piscina riscaldata essendo inverno e quindi chiusa
2024-04-02
Tutto OTTIMO
2024-04-02
Personale molto preparato, gentile e disponibile. Colazione e ristorante di alto livello. Tutto ha funzi9nato bene. Il soggiorno è stato favoloso!
2024-03-31
A tutto il personale un particola ringraziamento per gentilezza, cortesia e bellezza.
2024-03-31
Tutti bene
2024-03-29
Compliments to your team. Do your best to keep this high level.
2024-03-28
Ringrazio il personnel molto cortège e simpatico
2024-03-26
Perfect stay.
2024-03-25
The staff was very nice and professional, the hotel looked great, had a parking at the hotel, great view.
2024-03-24
Awesome stay, loved it. Staff from booking, reception, and breakfast were models other hotels should look to achieve.
2024-03-24
Es ist ein sehr schön gelegenes Hotel direkt am See, mit schöner Parkanlage und doch zentral. Tolles Ambiente und ausgezeichneter Service. Würde ich sofort wieder buchen.
2024-03-21
Awesome stay at your hotel. The view, staff and overall experience is one to remember for me.
2024-03-21
Suggest putting a towel rail next to the wash hand basin
2024-03-20
The best hotel I’ve ever experienced, simply fantastic & we will return next year for sure !
2024-03-20
We were with you only for a weekend before checking into our airbnb for 5 nights. We liked Park Hotel so much that we arranged to check back in for 3 additional nights beginning Friday. Great team. Lovely property and location. We upgraded to lake view with balcony this time. We are going to Rapallo after Garda and our experience with Park Hotel convinced us to change our plans and book a sea view hotel with balcony for 7 nights rather than our planned airbnb. It was more expensive but why not? Thank you!
2024-03-17
Fantastic hotel property, location and staff. Thank you !!
2024-03-16
Abbiamo apprezzato molto l’attenzione e la cortesia dei ragazzi in reception, soprattutto al termine del soggiorno quando si sono offerti di portarci le auto dal garage
2024-03-15
Excellent and attentive welcome, management of my Tesla vehicle, reserved parking
2024-03-15
one of the best hotel experiences during our European holidays over the past 10 years.
2024-03-14
Un ringraziamento a Max reparto ristorazione persona speciale, professionale, e di grande cultura. Lato umano splendido.
2024-03-12
We had the most delightful and enchanting stay at The Park Hotel! Thank you so much!!
2024-03-11
Hooks to hang up towels please in the bathroom. It was difficult to see the lake from our rooms due to the trees. Maybe you should mention this in the description of the room by adding some ‘lakeside view rooms’ are slightly obscured by vegetation. Thank you, all the staff were friendly and professional. There are areas in the rooms that need painting but otherwise very comfortable.
2024-03-11
Complimenti al cameriere del Philò Max: simpatico, preparato, gentilissimo
2024-03-10
Io e Francesca, la mia Signora, vogliamo ringraziare le Signore Francesca e Lucia Cerini per la stupenda accoglienza e la meravigliosa ospitalità di cui siamo stati oggetto
2024-03-08
Everything was fantastic! Thank you for a wonderful stay!
2024-03-01
je remercie tout le personnel pour leur professionnalisme, service, gentillesse, disponibilité enfin tout ce que l'on peut avoir
2024-02-26
Ringraziamo di cuore tutto il personale della reception, del ristorante e delle pulizie Si sono dimostrati tutti estremamente professionali, gentili e accoglienti, oltre ad esserci trovati bene ci siamo sentiti “coccolati” Un applauso anche allo chef che ci ha deliziato con le sue squisite preparazioni Grazie ancora e complimenti
2024-02-26
This is the second time I have stayed in the hotel and I enjoyed it. I would highly recommend to anyone visiting the area to stay with you. I look forward to seeing you next year hopefully
2024-02-22
Grazie a tutto lo staff gentilissimi
2024-02-22
Thanks a lot for upgrading of rooms , always a pleasure to visit you. thanks also for the style of the interior
2024-02-21
Grazie per la sincera cordialità.
2024-02-19
Struttura bellissima, personale sempre disponibile e gentile. Grazie a tutti. Cercheremo di ritornare
2024-02-19
Un ringraziamento a tutto il personale per la gentilezza e la disponibilità. Grazie a tutti. Speriamo di poter tornare presto.
2024-02-19
Tutto perfetto e personale molto professionale e disponibile
2024-02-12
Great customer service and very friendly staff. Super clean and great location
2024-02-09
Valet parking should be more attentive, prices for beverage in the hall are extremely expensive.
2024-02-08
The reception staff were very friendly and helpful in organising electric bikes for us although it didn’t quite work out due to the bus timetable which they were very helpful with as well.
2024-02-08
Great help and advice on buses and taxi from reception
2024-02-06
Tutto perfetto pulito e in ordine
2024-02-05
Absolutely loved it,10 out of 10
2024-02-05
Très bel hôtel et personnel haute gamme
2024-01-28
❤️
2024-01-23
Lovely relaxing stay. Hotel staff across the board were helpful and friendly throughout our stay. Chambermaids were considerate and thorough. Breakfast buffet staff polite, professional and courteous. Reception staff knowledgeable, helpful and seem genuinely keep to share local knowledge.
2024-01-19
Struttura e arredamento molto curati, camera spaziosa vista lago molto bella
2024-01-17
Bravi!
2024-01-13
bueno
2024-01-13
Complimenti allo staff.
2024-01-12
molto bravo ed efficiente il ragazzo al desktop del check in
2024-01-09
Ottima struttura con personale qualificato, stanza confortevole e bagno fantastico
2024-01-07
Staff very friendly and professional , good information received and very helpfull to provide information
2024-01-05
Grazie per la cortesia di tutti i vostri operatori
2024-01-05
Tutto perfetto, apri le tende della finestra ed il panorama è stupendo. Esci dall'hotel e sei in centro. Ci tornerei subito.
2024-01-05
Wonderful stay very happy with all services
2024-01-03
All the staff were very welcoming and we loved the hotel dog, such a warm feeling to be greeted and personal touch. Reception, cleaners, restaurant and the chap who took our bags to room and moved car all very helpful.
2024-01-02
Se devo proprio dare un suggerimento, in bagno servirebbe una mensola per appoggiare phon, spazzole, trousse. Ma è comunque tutto perfetto. Grazie e complimenti.
2023-12-01
siamo stati bene e a nostro completo agio nella struttura , il personale della reception più che gentile e disponibile
2023-11-27
The reception team are wonderful and nothing was too much trouble. I wish I had taken the name of the gentleman who booked us in because he is very special. He made us feel welcomed and it felt like we always knew him, wonderful person.
2023-11-27
Grazie di tutto. Molto apprezzata la riduzione del conto a causa della rottura della caldaia.
2023-11-27
insonorizzazione camere da migliorare
2023-11-26
I would like to thank you the boys at reception for the outstanding service and knowledge
2023-11-25
Gutted it was too cold to go into the pool but it was such a nice area of the hotel.
2023-11-24
Thnks enjoyed the short stay and the view.
2023-11-24
Huge shout out to the gentleman in the restaurant who served us. He was wonderful
2023-11-22
It would be great to have an iron and ironing board in the room. Also a kettle for tea with fresh milk in the fridge
2023-11-18
The Staff was kind and accommodating. They adjusted to our requested times and were always helpful.
2023-11-15
Thank you so much for the great hospitality
2023-11-15
Soggiorno perfetto per quello che volevamo siamo stati serviti e viziati per un relax completo.
2023-11-14
Tutto super soddisfacente, se capiterà, torneremo sicuramente da voi. Grazie
2023-11-14
Better quality and room design
2023-11-13
Molto soddisfatto. Complimenti allo chef del ristorante
2023-11-12
Beautiful room view to Garda
2023-11-11
Kettle or hot drink making facility in room would be good
Eccellente
Reception
Servizio colazioni
Soddisfazione globale e informazioni generali
Ristorante Philò & Bar
Camere
2024-11-04
Ottimo servizio.