2025-09-13
Wir haben über Secret escape gebucht und keinen willkommensdrink erhalten und keinen 20 Euro Gutschein für Massage
2025-09-13
Bellissima esperienza
2025-09-13
Thank you very much
2025-09-12
Die absolut einfache Möglichkeit das E-Auto zu laden fanden wir super! 👍
2025-09-12
Guter Service
2025-09-12
We enjoyed our stay for the 9the time and will come back. Thank you for our stay.
2025-09-12
Wir sind bei Ihnen seit 40 Jahren Gäste. Die Qualität des Hotels ist in jeder Hinsicht seither immer gleichbleibend auf hohem Niveau
2025-09-12
Super
2025-09-12
Thank you.
2025-09-12
1. All staff throughout the hotel very friendly, helpful and professional. Especially the staff in Aria. 2. The gardens are amazing and many congratulations to the hotel and its staff for keeping them so beautiful. We loved the gardens. 3. Very good tourist information in reception. 4. Breakfast always excellent in all respects. 5. Hotel is beautifully clean and extremely well kept throughout. 6. Rooms are very quiet and good sleep every night.
2025-09-12
We very much enjoyed our week’s holiday. We loved walking in the beautiful grounds, the views from our balcony as well as the peacefulness. Each evening we dined in the Aria restaurant and really enjoyed every meal. The staff were very friendly, helpful and efficient and it was lovely to see how happily they worked together. We would certainly recommend the hotel to friends.
2025-09-11
Die gesamte Crew des Hotels von House Keeping über Restaurants bis Rezeption ist fantastisch! Immer freundlich, immer hilfsbereit, super!
2025-09-11
The head waiter at breakfast and Nelson were exceptional….. felt like really personal service remembering what we like to drink each morning……. Made all the difference
2025-09-10
Wir haben uns wie immer sehr wohl gefühlt und lieben unsere Zeit in ihrem Hotel! Wir kommen gerne wieder!
2025-09-09
Many thanks to all the staff, with special appreciation to Marco
2025-09-09
Danke für den schönen Aufenthalt, wir kommen bestimmt wieder.
2025-09-09
I’m not sure if this review will count for my stay in June 2025 or my current stay in September 2025, but here are my impressions. The hotel itself is truly beautiful — the park is wonderful, the food is excellent, and the breakfast staff are EXTREMELY friendly and attentive. Honestly, many hotels could learn from them. Unfortunately, the reception was a disaster. I had asked in September 2025 if we could check in at 1:00 PM. I understand early check-in is a matter of goodwill, but I was told they would call me once the room was ready. Nothing happened. At the desk, I was also told about the blue towel card, and if I lose it, it costs €75 — the whole interaction just felt cold and unfriendly. By 3:00 PM, when I still hadn’t heard anything, I went back to reception myself. Again: no service, no warmth. When I finally got into the room, the floor was soaking wet, and it wasn’t dry until about 4:15 PM. With a small child with me, this was extremely frustrating. I called reception, and the answer I got was, “And what should we do now?” I explained I was giving it as feedback, but the reply was only, “We’ll tell housekeeping,” followed by the phone being hung up. No goodbye, no apology, nothing. What kind of service is that? While waiting for the room, I had a coffee at the Capannina restaurant. The lady working there was very unfriendly. When I asked to pay, she answered very snappishly. Later, when I went to pick up food, she stood uncomfortably close behind me while chatting with her colleague the whole time. It felt very unpleasant and unprofessional. The room itself is partly falling apart — for example, the panel under the kitchen fell off and we had to put it back ourselves. It is also extremely noisy; the walls are thin, and we could hear everything from outside. Just last night, around midnight, other hotel guests were making a lot of noise, which was very disturbing. That said, the park remains beautiful as always, the food is great, and again I must highlight the breakfast staff: they are truly outstanding, very kind, and make the mornings a pleasure.
2025-09-09
Danke an das stets freundliche Personal!
2025-09-08
Ihr Hotel, das Personal und die gesamte Anlage sind wunderschön! Wir haben unsere Zeit sehr genossen.
2025-09-08
Ho trovato molto belle curate e ricercate le decorazioni floreali presenti in camera e nelle zone comuni. I camerieri del ristorante Aria e del bar sono molto gentili e professionali. Il personale della Spa è molto competente.
2025-09-08
Frühstück war ansonsten sehr gut, insbesondere die frisch zubereiteten Speisen. Nudelgerichte waren sehr lecker.
2025-09-08
Hervorzuheben ist die zentrumsnah Lage des Hotels. Das Personal ist wie immer sehr aufmerksam und freundlich. Der Zimmerservice funktioniert außerordentlich gut. Ich habe mir immer Tee gekocht und die Teebeutel wurden täglich aufgefüllt. Die Auswahl und die Qualität der Speisen am Frühstücksbuffet wurde verglichen mit früheren Aufenthalten stark reduziert.
2025-09-07
Wir haben uns sehr wohl gefühlt
2025-09-07
Super tolle Hochzeitfeier, hervorragendes Personal - im Ganzen Haus Dank an alle Mitarbeiterinnen und Mitarbeiter
2025-09-07
Sehr freundlich, alle Mitarbeiter 😃
2025-09-07
The staff were excellent and the gardens are very beautiful and well maintained. Breakfast choice was also excellent.
2025-09-06
Sehr gepflegte Anlage, Sehr freundliche Mitarbeitende!!
2025-09-06
Das gesamte Personal war wie immer sehr freundlich, vielen Dank dafür!
2025-09-06
Sehr freundliche Mitarbeiter
2025-09-06
Mitarbeiter im Kids Club absolut top! Mein Sohn ist dort sehr gerne hingegangen. Auch die Öffnungszeitenzeiten sind fantastisch.
2025-09-06
Vielen lieben Dank für die wunderschönen 4 Tage bei Ihnen. Es war hervorragend und wir kommen gerne wieder! Schönen Abend Ihnen. Lg Matze und Nina
2025-09-06
Thank you for a wonderful stay!
2025-09-05
Kommen wieder
2025-09-05
We had a wonderful stay in a superior room adjacent to the main building Room 388 a shame all we could see was a huge tree trunk from the balcony which made it dark and in the full shade. Cant believe you only supply paper cups for hot beverages made in the rooms very poor. We also had not paper cups so asked housekeeping over 2hrs later the paper cups arrived by which time I had walked to the bar and got two china cups myself. Twice they had not been replenished. I must say the Staff in Aria restaurant were the best I have ever met all of them were so helpful and went above and beyond for us. I must mention in particular Marco Nester and Gulia who were oustanding. Also Arianda on reception was so helpful kind and funny has a few chats to her such a lovely young lady. We would love to return but have a room where we had a better view. The only thing we were not keen on was the amount of dogs we saw sat at tables in the restaurant around the adult pool sitting on the bed chairs which is very un hygienic and coming out of the room next to ours was a huge dog who was sat on the bed.......Surely you should have rooms for dogs only.?
2025-09-04
The cleaning lady (with short black) hair was amazing, very helpful and remembered every request.
2025-09-04
Vielen Dank für Ihre Freundlichkeit und Dienstbereitschaft. Ich komme wieder.
2025-09-03
Wir sind seit Jahren Stammgäste und lieben die Anlage und alles drum herum.. einziges Manko ist die Schlafsituation.
2025-09-02
Speziellen Dank an den sehr freundlichen Ober beim Frühstück, Luca.
2025-09-02
Ein wunderschöner Aufenthalt!Der wunderschöne Hotel - Park ist traumhaft, alles ist gepflegt und sauber !!! Grazie mille
2025-09-02
Dank dem sehr zuvorkommenden Personal, dem einmaligen Park und dem SUPER Service werden wir weiterhin zu ihnen in die Ferien kommen. Mit lieben Grüssen Vreni Bärtschi / Peter Baggenstos
2025-09-01
Un hotel assolutamente magnifico, con persone meravigliose che hanno esaudito ogni nostro desiderio in ogni momento, leggendo nei nostri pensieri. Che si trattasse della colazione, del pranzo o della cena – una cucina raffinata e deliziosa. Torneremmo sempre volentieri. Questo hotel è semplicemente un sogno. Ci siamo sposati il 30.08.25 e abbiamo avuto un matrimonio da sogno nel vostro hotel. Tutto è stato perfetto. Cari saluti, Carina e Roberto Tommaso
2025-08-31
Tolles Ambiente, Erholung für Familien wie auch Paare möglich, weil für alle ihre Zonen gegeben sind.
2025-08-31
Alles sehr sauber im Park und im Hotell
2025-08-31
Ganz toll: Freundlichkeit des Personals, gepflegte Außenanlage
2025-08-31
The stuff is amazing and makes everything so much more enjoyable
2025-08-31
Ein ganz besonderer Ort , Spitzenklasse Dankeschön
2025-08-30
Eure Zimmer Damen sind Großartig.
2025-08-30
The staff were all really friendly and helpful, appreciated the allergy breakfast box, the variety that was on offer, was very good. My husband enjoyed his selection of "normal" products
2025-08-29
Personale in sala colazione e cena veramente strepitoso.
2025-08-29
Thank you for the most perfect holiday to Riva, we love it here!
2025-08-30
big thank you to the entire staff of restaurant and bar for their outstanding service, professionalism, customer orientation and friendlyness! Also big thanks to all the "hidden" service staff for garden, cleaning and house keeping etc for their extraordinary services!
2025-08-29
Luca from the reception has been very helpful and super attentive.
2025-08-29
Ich komme seit über 40 Jahren in Ihr Haus und genieße es immer sehr. Es ist alles immer top, vor allem die Capannina ist großartig. Liebe Grüße und alles Gute für das ganze Team.
2025-08-28
Alles andere war hervorragend, besonders das freundliche Personal. Wir kommen immer wieder gerne.
2025-08-28
We love the hotel and the property and so do our children. We had a great holiday and we will return with pleasure!
2025-08-27
Pull out couch was very comfortable and we appreciated the turn down service; shower was excellent. Pizza at the pool bar was high quality Nice to have the Garda card to access some of the sites; appreciated the help of the front desk to access the card / app.
2025-08-27
Very good stay Stuff is excellent
2025-08-27
Das sehr scön
2025-08-26
Wunderschöner Park, sehr gutes Essen im Capannina
2025-08-26
The team at the Capannina made it the best place to eat in Riva del Garda. The cooking as well as the efficiency and unfailing politeness of the waiters was exceptional.
2025-08-26
Unfortunately these are the negatives. We have experienced a lot of Kate night voice in our bungalow. It back onto a cycle path/teenage play area. We had a loud party going on until 11.45pm with music thumping into our villa, we couldn’t use the sofa bed for our children. Then people beeping scooter horns and shouting/hanging out till the early hours (1am). I think this is wholly unacceptable on a family resort.
2025-08-25
Great hotel great services
2025-08-25
tengo a ringraziare tutto lo staff (dalla prima all'ultima persona) che permette a chi soggiorna presso la struttura di vivere giorni in completo relax.
2025-08-25
Restaurant good Bed comfy Free upgrade on room
2025-08-24
Complimenti alle governati delle pulizie stanze e ai camerieri del roof garden e a tutto il personale
2025-08-23
Es war alles ausgezeichnet. Vor allem den tollen gepflegten Park fanden wir bemerkenswert. Tolle wichtige Arbeit wird im Kinderclub geleistet. Danke dafür und weiter so.
2025-08-23
Sehr freundliches Personal, Sauberkeit top
2025-08-22
Tutto perfetto torneremo sicuramente
2025-08-22
Exceptional facilities, location, food and staff
2025-08-22
Tolle Anlage
2025-08-22
Amazing. This was a special trip for my wife’s 40th birthday and you made it so special. I will be recommending this resort to everyone
2025-08-21
Park von Gaertnerseite in Topzustand, freundliches Personal in allen. Ereichen.
2025-08-21
Excellent staff and a great stay. Thank you! Thank you especially to Salvatore, Alessandro and Tatiana.
2025-08-20
thank you! it was an amazing stay!
2025-08-20
Unser absolutes Lieblingshotel am Lago! 😍 Ihr seid einfach super! Wir kommen auf alle Fälle wieder! Mit freundlichen Grüßen Stefan Polak
2025-08-19
OTTIMA CAPANNINA E IL PERSONALE DI SALA ARIA
2025-08-19
Parco meraviglioso. Camere comode e ben rifinite. Vista sul lago ottima. Personale Aria e Capannina eccellente. Ottima varietà a colazione, pietanze Aria e Capannina ottime.
2025-08-19
Really enjoyed our stay and the location and will return again.
2025-08-18
We enjoyed a wonderful eight holiday at Du lac et Du parc and will return again, hopefully next year.
2025-08-18
Ottima struttura , non per tutti
2025-08-18
Es war ein wunderschöner Aufenthalt in ihrem Hotel! Wir kommen nächstes Jahr bestimmt wieder!
2025-08-18
The staff are very welcoming, polite and helpful throughout the hotel.
2025-08-18
Nicht so häufiger Handtuch- und Bettwäschewechsel, obwohl nicht gewollt Im Bistro am Pool nachhaltige Speisekarten, die nicht alle weggeworfen werden
2025-08-18
Das Personal ist sehr freundlich. Der Garten wunderschön und gepflegt. Das Abendessen war sehr gut, dafür fehlte es an Abwechslung und Qualität der Speisen am Frühstücksbuffet.
2025-08-18
All round excellent!!
2025-08-18
EVERY member of staff were extremely friendly, clearly they wanted to do their utmost to make sure we were comfortable and looked after. We have stayed before, and we will be back!!
2025-08-18
Thank you for a wonderful holiday 😃
2025-08-17
Wir kommen schon mit der 4. Generation in ihre traumhafte Anlage und werden nächstes Jahr wieder kommen. Die Wasch-/Trocken- und Bügelmöglichkeit ist sehr gut.
2025-08-17
Excellent stay as always...the staff ( Domenico and his team and the chefs) and quality of the menu Aria is a high point of our holiday every year and remains so this year (though maybe more variety in the dessert menu would be good). The reception staff are always welcoming and helpful, as indeed, are all the staff, cleaning staff, il Molo and Capanina. The rooms are super comfortable and the facilities are excellent The resort is top class and thank you to all who are making our holiday such a lovely, relaxing, friendly and luxurious experience.
2025-08-17
Chefkellner Mario macht einen hervorragenden Job!
2025-08-17
Die Mitarbeitenden machen einen wirklich sehr guten Job.
2025-08-16
Another wonderful stay. Luca at breakfast is a superstar. More discounts or loyalty ‘bonus’ would be good should we stay again.
2025-08-16
Every member of Staff has been fantastic
2025-08-16
A big thanks to our cleaning lady. She did a great job.
2025-08-16
Marco ed Ernesto del ristorante aria
2025-08-15
Thanks for the flowers on our room.
2025-08-15
David’s in Molo44 was delightful. Just a great person - helpful and went out of his way to make us feel welcome. He’s a huge asset to your business.
2025-08-14
Ihr habt den tollsten Park der Welt, wir haben ihn jeden Tag genossen und uns auch immer an den Tieren erfreut.
2025-08-14
Amazing staff- always smiling and helpful. A special thanks for dealing with food allergens so expertly. The cleaning of the Murialdo suites was exceptional
2025-08-14
Danke vor allem an die wirklich gute Küche und dem Service des Aria Restaurants. Die Rückfrage kommt etwas früh , wir sind erst den 3. Tag hier …
2025-08-14
We appreciated the professional and friendly attention given by Luca, Ernesto and others in the restaurant
2025-08-14
Ardiana and Adrian!! We love you!
2025-08-14
Danke vor allen an das tolle Team im Capannina! Super Essen mit tollem Service! Auch das Menü zu Ferragosto war toll. Nächstes Jahr gerne wieder!
2025-08-14
Ernesto Marco Georgia Salvatorre Lorenzo
2025-08-13
In generale vogliamo ringraziare per la gentilezza del personale, per il bel parco, per la qualità migliorata della connessione Wi-Fi, per la colazione e per il regalo di benvenuto (bottiglia di olio. Un plauso particolare a Luca e Silvia durante il servizio colazione.
2025-08-13
Der Park ist wunderschön Das Personal ist immer sehr freundlich Das Hotelzimmer war auch sehr schön
2025-08-13
Personal beim Frühstück ist erstklassig. Kompliment.
2025-08-12
Restaurant staff brilliant, especially Ernesto. Helpful and knowledgeable.
2025-08-12
Sonst sehr ordentlich und sehr sauber. Der Park wunderbar gepflegt. Das Personal sehr freundlich
2025-08-11
Guilia from the Aria restaurant and Davide in the lounge bar were absolutely amazing and really made us feel welcome with excellent service!
2025-08-11
Service beim Frühstück sehr aufmerksam. Sehr freundlich der Senior Service.
2025-08-11
Lovely food. Friendly staff. Staff at the reception dealt with the leak in the room very quickly Beautiful setting
2025-08-11
We had a very nice holiday and will visit again!
2025-08-10
Danke an Marco für die super Frühstücksbedienung!!
2025-08-09
Ein wunderschönes Hotel, mit sehr, sehr freundlichen Mitarbeitern. Ich würde immer wieder kommen.
2025-08-09
Es hat uns sehr gut bei Ihnen gefallen. Sehr gepflegte Gartenanlage und Pools. Wirklich toll!!
2025-08-09
Everyone
2025-08-09
Vielen Dank an das gesamte Team für einen erholsamen und genussvollen Sommerurlaub und bis nächstes Jahr!! Tanti saluti
2025-08-08
Extraordinary kindness with thé children !
2025-08-08
Wonderful staff at reception, at breakfast and lady cleaning our room 187.
2025-08-08
It was very good holidays for us. Many thanks to everybody for kindness and discretion.
2025-08-08
Resort grounds are kept in an immaculate condition, so well done to the maintenance team. Giulia in the Aria restaurant was particularly attentive and personable and impressed us most with her professional and equitable service.
2025-08-08
Unique place in Riva del Garda, amazing garden, a holiday in complete satisfaction, thank you
2025-08-07
The head waitress at the Capannina Helena was one of the best I've ever seen. Absolute professional, yet very friendly to all guests. Was involved in leading or owning a hotel, large event ships with catering up to 400 people... never saw anyone so good in her profession. I would hire her immadietly, if still active in business. If I would be her superior and recieving this survey, I'd give her a payment bonus for sure. Anyway I didn't see such professionalism even in Dubai 5star hotels, like hers. My congratulations for the chef of Capannina, on Wendsday and Thursday night I had Austrian style ribeye... never had such good ones in my life, Angus, Australian, Japanese... way behind. Thank You for everything!!!
2025-08-07
Das Hotel ist wirklich toll! Die Putzkräfte sind außerordentlich nett, und super fleißig. Alles wird super gründlich geputzt! Allgemein ist das ganze Personal sehr nett.
2025-08-07
Generally the staff were excellent but I want to say Earnesto in Aria was superb in making our dinner flow smoothly he provided excellent service
2025-08-07
Super Personal!
2025-08-07
Wir finden es hier wunderbar. Freundlichkeit und Service sind perfekt. Das Hotel und der Park sind traumhaft. Das Essen ist super. Vielen Dank für diesen schönen Urlaub.
2025-08-06
- Sehr aufmerksames Personal -TRAUMHAFTE Lage
2025-08-06
Wir lieben es bei euch zu sein.
2025-08-06
للاسف كان المكان جميل جدا ولكن تعامل الموظفين في استقبال الفندق غير جيد ابدا
2025-08-06
Einfach perfekt
2025-08-06
The hôtel crew is amazing !
2025-08-06
Thanks for fantastic vacation 🙌👌
2025-08-05
Brilliant stay, we will be back
2025-08-05
Tolles , sehr freundliches Personal fast wie Familie! Tolle Hotelanlage!
2025-08-05
We continue to think it is a fantastic hotel in a beautiful setting, but we still have doubts about the pricing policy.
2025-08-04
Thank you so muck for an amazing stay it was my birthday over the say and got a lovely gift and note from cleaners
2025-08-04
Ihr seid einfacht eine Top Anlage wo wir sehr gerne zurückkehren wie das wir jahrelang tun
2025-08-04
vielen Dank an Ihr aufmerksames und stets bemühtes Personal mfg Wolf Dreher / Dorothee Koppermann
2025-08-03
Loved the bar staff
2025-08-03
Danke für den schönen Urlaub. Ihr habt mir sehr geholfen meine Erkrankung etwas zu lindern.
2025-08-03
Thank you to all the staff who are always very friendly and ready to help us. We really enjoyed our stay. The place, the park and the view are just magical.
2025-08-02
Sehr freundliches Personal Toller gepflegter Park
2025-08-02
Wie gesagt, meiner Tochter hat es sehr gut gefallen. Der Pool ist sauber, der Park ist wunderschön, das Essen ist gut, die Suites sind geräumig und gut eingerichtet.
2025-08-02
A fantastic resort with wonderful friendly staff. Well done. Bravo
2025-08-02
Wunderbar war der Park mit seiner Tierwelt! Super auch der Fahrservice von Gästen und Gepäck von und zum Auto.
2025-08-01
Really enjoyed our stay - we will return.
2025-08-01
Tout le personnel est sans exception est d'un professionnalisme exemplaire et très chaleureux .... mention spéciale +1 pour Léonardo le barman du Molo 44 ;) et aussi celui dont je n'ai pas retenus le prénom au bar de la piscine !!
2025-08-01
Tolles Programm des Miniclubs, v.a. Besuch der Feuerwehr und Backen in der Hotelküche waren super! Sehr freundliches Personal in allen Bereichen, v.a. beim Frühstück und Abendessen, tolle, lockere Atmosphäre, sehr nett und geduldig mit unseren beiden Kindern, herzlichen Dank!!!
2025-08-01
Extremely knowledgeable, competent staff at the front desk.
2025-07-31
Sehr freundliches Personal, wunderschöne Hotelanlage mit tollem Park.
2025-07-30
ein gepflegter Park, sehr aufmerksames Personal , gutes Essen in allen 3 Restaurants
2025-07-30
Our thanks to all of your staff in every area. They are all excellent. Thank you
2025-07-30
Ich werde das Hotel immer wieder buchen…..
2025-07-30
Wunderschöner Garten, sehr freundliche Mitarbeiter in der Pizzeria, toller Blick aus der Suite im 6. Stock
2025-07-30
Lovely hotel enviroment, access to beach, hiring sport equipment was easy
2025-07-30
wonderful hotel!
2025-07-30
Ganz großes Dankeschön und Kompliment an das großartige Team bzw. Personal. Das ist sehr freundlich, immer gut gelaunt und hilfsbereit. Sie machen einen wirklich guten Job!
2025-07-29
Ansonsten - außer dem Wetter (da kann das Hotel nichts dafür 😅) - wurden wir von einem immer gut gelaunten und außergewöhnlich freundlichen Personal (bis hin zum Reinigungspersonal) verwöhnt! Das Ambiente und die kulinarischen Köstlichkeiten außergewöhnlich! Wir kommen wieder!
2025-07-29
Again, the staff in Aria are outstanding!
2025-07-29
Congrats to Marco at Aria, Liliana at Capannina for the kindness and efficiency. Giulia (Gyulia?) at the spa is amazing.
2025-07-27
Sofia an der Rezeption ist sehr engagiert. Kira und Adil sind sehr fleißig. Gian-Luca Gottoli ist ein sehr engagierter Tennislehrer.
2025-07-27
Freundlichkeit alles Top
2025-07-27
I would like to thank and congratulate Leonardo at the MOLO 44 Lounge bar and bistro, he was exceptional, the service and knowledge of the local area made our holiday, leonardo and all his team really do deserve praise as they were amazing!
2025-07-27
Anyway, congratulations because we will definitely be back.
2025-07-26
Thanks to Silvia who looked after us each day on the breakfast roof garden and to Helena in the Capannina for her friendly and impeccable service.
2025-07-26
Parkplatz Nah am Wasser Grünanlage Qualität Essen
2025-07-26
Ein grosses Dankeschön an die immer gut gelaunte Frühstückscrew auf dem Murialdo Dach!
2025-07-26
Tolle Anlage und super schöner Garten. Das Essen war hervorragend. Die Möglichkeit seine Wäsche zu waschen begrüßen wir sehr. Sauberkeit war hervorragend. Lage des Hotels ist hervorragend. Erwachsenenpool ist super entspannend. Handtuchservice auch. Terrasse zum Abendessen ist super schön. Das Personal ist sehr freundlich und zuvorkommend. Wir kommen wieder.
2025-07-26
Wunderschöner Park, tolle Pflanzen, sehr erholsam und sehr nettes Personal überall
2025-07-25
Il personale è di grande cortesia e professionalità
2025-07-25
Dank ganz besonders an die tollen umsichtigen Zimmermädchen.
2025-07-25
Leonardo the barman at Molo44 was exceptional in his knowledge and service
2025-07-24
Die Reinigung ist immer gut gelaunt Sehr gepflegte Anlage
2025-07-24
Everybody is feeding the ducks. That’s really not healthy for them and they are too fat. Maybe a sign that says don’t feed the ducks would be helpful.
2025-07-24
all staff were superb and really friendly. They always went above and beyond to assist us in every way. A special thanks to Leonardo at the bar who was amazing in everything his did and reallly lives the hotel brand. His cocktail imagination was exceptional and was a pleasure to talk to. Also Marsildo in reception who again was superb. He recommended restaurants and trips all of which were fantastic He followed up on everything he did to make sure we had the best experience. The cleaners were the best we have ever seen in a hotel and we have stayed in many 5 star hotels all around the world. You should be very proud of your recruitment strategy and training of the staff as it clearly working very well.
2025-07-23
The breakfast staff cleaners and staff at the bike rental are all really friendly. Love the pools especially the adult one. Great location
2025-07-23
Absolutely amazing hotel, the grounds alone make it worth a visit. All staff very polite and friendly, great food and fantastic room.
2025-07-23
Das Personal ist sehr, sehr freundlich. Sie fragen immer, ob sie etwas helfen können bzw. Ob man etwas benötigt. Die Sauberkeit der Anlage ist hervorragend.
2025-07-23
Da ke
2025-07-23
Sehr schöner Urlaub in einem Wunderschönen Hotel mit tollen Mitarbeitern 😁 Nur das Wetter war leider nicht gut 😅
2025-07-22
This was our fourth year in a row which says something. We also notice how many of the guests we recognise from previous years who holiday at the same time. We love the grounds, the view from our window, the breakfast buffet (including the birds) and the area as a whole. It is our "happy place".
2025-07-22
Schöne Parklandschaft, für jeden etwas dabei, nettes Personal
2025-07-22
Restaurant staff were wonderful as were the reception staff. Great food and lovely cocktails. Thank you
2025-07-21
We had a fabulous time again. Hard to pick out any member of staff as all were universally kind, considerate and polite. We would definitely like to return.
2025-07-21
We especially enjoyed the evening meals in the Aria restaurant. The meals were delicious and staff were very charming.
2025-07-21
شكرا
2025-07-21
The staff at Molo44 are generous and kind and very good at hospitality. David’s, Leonardo, and the maitre’D in particular are wonderful. We heard this was the best resort from friends with very high standards, and I am sorry we have not experienced that.
2025-07-20
Thank you to everyone for a wonderful holiday
2025-07-20
Thank you for a fabulous stay, your staff have helped us to stay an extra few nights as we love it so much. Adtet loosing my father last month I wanted to cancel our holiday but changing and coming to your hotel was just the right thing to do, the nature, scenery, great staff and great food has been just what we all needed, many thanks to you all
2025-07-20
We very much enjoyed the hotel outdoors spaces and lounge bar. Lifts for access to our room were a bit tricky having to go down quite a few steps to access the lift. Could be better located or provide better porter service.
2025-07-20
Der Park ist hervorragend und schön ruhig. Es gibt genügend Liegen. Das gesamte Personal ist sehr freundlich.
2025-07-20
Al personale della reception, abbiamo gradito l’upgrade della camera
2025-07-20
We very much appreciate the late check-out (only 11:30, but still better than nothing).
2025-07-20
Al personale addetto alla pulizia della suite. Al personale della reception e della ristorazione.
2025-07-20
Thank you
2025-07-17
All the staff who were amazing.
2025-07-17
Overall we do always enjoy our stay with you over many years thanks again.
2025-07-17
We asked for a specific room when we booked and were so pleased to find that you were able to give it us. it was so gratifying to find that so many of the hotel staff remembered us from previous years and were able to greet us by name. The restaurant service is excellent as is the food and it's presentation. It did seem on a couple of occasions that there there was a shortage of waiting staff but they worked hard to give a good service. Overall, it was an exceptional visit and we hope to return again.
2025-07-17
Danke an das tolle Team beim Frühstück und Abendessen im Aria!
2025-07-17
The guy at breakfast in murialdo suites with grey hair and glasses was so nice
2025-07-16
Marco and restaurant staff at breakfast and aria have been exceptional Kids club teachers are very kind and lots of activities planned Hard working bar tender at caprini was very busy on Friday night but was still welcoming and friendly smile Too many great staff at the resort to name but these are the few
2025-07-16
Sehr freundliches, unkompliziertes und hilfsbereites Personal. Die Hotelanlage ist sehr schön, sauber und gepflegt. Danke!
2025-07-16
A shout out to David who was our waiter at the bistro the first evening and our Bartender the second. I could find nothing wrong with this resort and thoroughly enjoyed myself. Thank you.
2025-07-16
Wir verbrachten einen ausgezeichneten Aufenthalt in diesem Hotel und seinem wunderschönen Park. Alles war perfekt! Vielen Dank an das Management für die delikate Aufmerksamkeit, die meiner Partnerin zum Geburtstag überreicht wurde. Wir werden auf jeden Fall wiederkommen...
2025-07-16
Marco in the rooftop garden at breakfast and Helena in capannina restaurant were amazing! They were both very welcoming to us, took time to speak with our kids and always greeted us with a smile.
2025-07-16
Vielen Daydem Reinigungspersonal den Gärtnern und dem Personal im Poolrestaurant
2025-07-15
Weiter so! Es ist so entspannend im Resort. Wir reisen sehr viel. So tolles Personal, wie im Du Lac et Du Park haben wir noch nie erlebt. Das Hotel ist sehr funktional und bis ins kleinste Detail gut durchdacht. Der Park in Kombination mit der Bergkulisse ist einmalig. Ein atemberaubendes Panorama, das sich für immer in mein Kopf gebrannt hat.
2025-07-15
Thank you. It was a great week again for the 14th time. Balogh - Ficsor family ( this time, 14 + a 2-year old little girl.
2025-07-14
I would like to thank the entire staff. The hospitality was of a very high standard, and we really loved the hotel
2025-07-14
All staff including cleaners were friendly & helpful
2025-07-14
See above, thank you!!!!!
2025-07-13
Thank you
2025-07-13
Vielen Dank an das Team vom Molo44, die unglaublich freundlich auf unsere Wünsche eingegangen sind. Unser Zimmermädchen vom Zimmer 288, sehr freundlich und ordentlich. Das ganze Team lies keinen Grund zur Kritik aufkommen, auch der nette Empfang jeden Morgen zum Frühstücken und die kleinen Gespräche. Wir kommen gern wieder, Arrivederci e grazie mille
2025-07-13
Immer wieder gern seit 1989 ungefähr das 33. Mal hier gewesen.
2025-07-13
Bartender Leonardo was great - very nice staff.
2025-07-12
Dank dem Miniclub und seinem Team konnten wir wunderbare Stunden zu 2 verbringen. Für uns war es ein wunderbarer Urlaub und jeder konnte machen, was ihm Spass machte! Weiter so und ein riesengroßes Dankeschön an das Miniclub-Team! Unsere Jungs reden immer noch vom Paulino.
2025-07-12
The hotel staff are friendly and welcoming. The only exception is at Molo44, where the staff come across as arrogant and condescending. They’re not as pleasant, and it doesn’t make you want to return. We went there for a cocktail, and the waiter (short dark hair) was clearly unhappy that we weren’t dining, didn’t want water, bread, or anything else. He came to our table only once every 30 minutes, barely looked at us, and wasn’t polite. I would recommend a mystery shopping visit so the resort’s owner or manager can see how some of the staff behave. It’s unnecessary and damages the otherwise great impression of the rest of the team.
2025-07-12
Ernisto, Stevetore and Guilia were all very attentive and stood out among the rest
2025-07-12
Special thanks to Marco and Salvatore and their teams!
2025-07-11
Der Garten ist immer noch ein Traum und super gepflegt! Das Personal beim Frühstück war sehr freundlich.
2025-07-11
All staff regardless of their job we're very helpful and pleasant and helped us to have a wonderful stay in Lake Garda. We would love to visit again.
2025-07-11
Großartiges Hotel mit vielen Freizeit Möglichkeiten
2025-07-11
Absolutely loved our stay , Staff were incredibly attentive and helpful Beautiful stunning location Food and choice of an extremely high standard Grounds and cleanliness to a high standard .
2025-07-11
An absolutely amazing stay. From the rooms to the pools to the gym to the restaurants, it was unreal!!! Excellent staff, excellent!!!!
2025-07-09
We had a major issue with a very noisy family in the room next to us late one night and we were pleased that the Reception staff were able to assist and move us to another room. We were then pleasantly surprised to be offered to stay the final 2 nights of our holiday in this room which was a higher grade suite and was a nice compensatory gesture.
2025-07-09
Thanks again for an excellent holiday . Really enjoyed everything about it . From reception to cleaning staff everyone could not be more helpful.
2025-07-09
Ein besonderer Dank an die immer freundliche Kellner Gulia von Capannina!
2025-07-09
Please keep the ducks and wildlife. They bought so much joy to our daughter. The staff were kind, courteous and faultless. The hotel is beautiful and the staff were all wonderful. I would like to suggest more parasol umbrellas at the pool side sun beds.
2025-07-08
As above - the cleaning staff for the bungalows are exceptional.
2025-07-08
Very good
2025-07-08
We have a great and peacefull holiday here in a magnificent garden and swimmingpool, all nearby the lake.
2025-07-08
Restaurant food and staff really excellent.
2025-07-07
Great location and great staff!
2025-07-07
All the staff were excellent and very polite so thank you to them all. Very helpful and welcoming.
2025-07-07
This was one of our favorite hotels while in Italy!! Absolute amazing and would love to come back. We have been recommending it to everyone!
2025-07-07
Overall staff have been excellent and hard working
2025-07-07
Herzlichen Dank für den wundervollen, angenehmen Aufenthalt bei Ihnen. Wir fühlten uns wohl und umsorgt von Ihrem Team. Machen Sie weiter so. Mit besten Grüssen aus der Schweiz. Simon Itin
2025-07-06
A wonderful hotel and facilities, matched by the most fantastic staff and service. You’ve made me fall in love with Italy. Thank you for wonderful stay, you are providing something very special.
2025-07-06
Our 4th visit to this hotel and as ever, it’s surpasses expectations. The location is superb, buildings set in the most beautiful gardens, many paths to wander, all leading to the lakeside. Our Suite is comfortable, spacious and very quiet. Our balcony has stunning views of the gardens and the mountains beyond. Food is great in the restaurants, good quality and plenty off choice. Worth a mention, the helpfulness and friendliness of ALL the staff. In particular Marco and all the staff in the breakfast area of the roof garden in Murialdo Suite building. A very busy area at breakfast time but a lovely easy going ambience due to the efficiency of all the staff. Thank you to all. We look forward to visit number 5.
2025-07-05
Sehr nettes Personal, professionell und höflich,insbesondere Marco vomService. Sehr nettes und gründliches Reinigungspersonal.
2025-07-04
Grazie Mille 😊 Wie immer ist es ein schöner Aufenthalt. Grüße an Ernesto - immer super nett und immer gut drauf 😊 Bis nächstes Jahr Liebe Grüße Fam. Raissle
2025-07-04
I would like to comment on the friendless of the bar staff who were very welcoming & helpful. Also, the ladies who cleaned our room were always very friendly & did a fantastic job.
2025-07-04
We were extremely appreciative of all the desk staff, especially Luca, Sofia and Jessica who happily went out of their way to assist with a personal matter. They are fantastic!
2025-07-03
Das Personal ist allgemein sehr nett und hilfsbereit. Kleine Bemerkung: Bei der letzten Aufenthalt haben wir eine Flasche Sekt und Blumenstrauß geschenkt bekommen im Zimmer. Diesmal leider nicht.
2025-07-03
Thank you so much to Lisa Serafini for the beautiful flowers and wine in our room for our 25th Wedding anniversary which is today. We would also like to thank Marsaldo for his help when booking. You have chosen us a beautiful room. In the Aria restaurant we would like to thank all staff but especially Barbera who is so helpful with our orders, Marco and especially Enrico who makes us so welcome at dinner and breakfast. Our stay here so far has been superb. Thank you!!!
2025-07-02
Sehr schöne Anlage mit einem schönen Baumbestand. Sehr freundliches Personal und das Hotel ist sehr sauber.
2025-07-02
Giulia in the restaurant especially was lovely but all staff wonderful.
2025-07-02
Ein sehr freundlicher und aufmerksamer Kellner beim Morgenessen ist Luca.
2025-07-01
Sehr freundliches Personal und wunderschön angelegter Garten
2025-07-01
Ihr Hotel, der Gesamtaufenthalt, hat uns gut gefallen. Wir kommen wieder.
2025-07-01
Danke an der Stammpersonal, insbesondere an Julia vom Kampagne
2025-07-01
A most enjoyable and relaxing holiday. All the staff were very courteous and helpful. The food and service were wonderful. Will be back for another relaxing stay!
2025-07-01
The cleaning personnel are always happy and are doing an excellent job.
2025-07-01
Thank you for welcoming and pleasant stay
2025-07-01
The property and gardens are immaculately curated and the views from breakfast in the Murialdo building are stunning. Staff is very friendly and the amenities are spot on. Lots of attention to detail and hotel branding which makes this resort seem a step above. Should be a 5-star in my opinion
2025-07-01
We were well looked after. The restaurant menu was excellent. Service generally good.
2025-06-30
Bedanken möchten wir uns (meine Frau und Ich) bei dem gesamten Team ihres Hotels für die uns gegenüber erbrachte Höflichkeit, Freundlichkeit und Hilfsbereitschaft. Wir kommen bestimmt gerne wieder.
2025-06-29
Special thanks to Aria restaurant staff, particularly Marco and Barbara
2025-06-29
Amazing friendly staff who went out of their way to help you. Delicious food. Beautiful resort, pools, gardens etc and amazing air-conditioning in the rooms. Very comfortable bed. Great service in the restaurant from Marco and Barbara.
2025-06-29
Excellent staff. Special thanks to Luca who is the epitome of Italian hospitality, professionalism and friendlyness! And that year after year. Congrats, Luca. Also Davide of Molo44 is an excellent waiting staff member who deserves a special mentioning. Our thanks to Mr. Galieni and his complete staff for keeping du Lac et du Parc our preferred summer resort for more than eleven years now.
2025-06-30
Signora colazione
2025-06-29
We really enjoyed our stay with you, and both the hotel and gardens were exquisite, in a stunning setting near the mountainsand lake. Breakfasts were five-star, and service both friendly and impeccable. Luca ws particularly attentive and efficient. Thank you so much for a wonderful experience!
2025-06-28
Thank you a lot for the great stay. You guys have just fabulous park. Loved it. Staff was nice, very polite. Have nothing bad to say. Only great words for you guys, we will deffinetly come back
2025-06-28
We really enjoyed our staff. All staff were so lovely and friendly especially with our daughter. We will definitely be back.
2025-06-28
See above. All your staff are exceptional!
2025-06-28
absolutely amazing stay last week . 10/10 on friendliness, cleanliness, hospitality, breakfast assortment and quality was outstanding. Gorgeous views. We loved our room and the staff was superb. We are from Massachusetts and this was our first time visiting Italy with our 3 teenagers. The resort was perfection. We can’t wait to return. Thank you
2025-06-28
Absolutely stunning and we would love to come back sometime
2025-06-28
wir kommen seit 8/9 Jahren ins Du Lac begleitet von unserem kleinen Hund. Die Bedienung auf der Terrasse beim Frühstück ist sehr freundlich und aufmerksam, der Hund bekommt sein Wasser meistens bevor der Kaffee serviert wird, toll. Wir essen abends praktisch immer im Capanina, wir lieben die Qualität der Speisen und das al fresco draussen. Die Bedienung ist freundlich und professionell, hervorheben möchte ich Julia und Adriano da sie uns seit Jahren kennen und es ist immer wieder eine Freude sie zu sehen. Generell finde ich das gesammte Personal von dem Zimmer mädchen, Gärtner und besonders Service Personal im Restaurant immer freundlich und hilfsbereit. Ein Kompliment an das Management und Führung. Wir freuen uns auf unseren nächsten Aufenthalt im Du Lac.
2025-06-27
Teilweise ist das Personal sehr freundlich. Bei vielen anderen weiß man aber nicht so recht ob sie Lust haben. Gastfreundschaft könnte meiner Meinung nach etwas mehr herausstechen, natürlich verstehe ich, dass es bei der Anzahl an Gästen nicht immer umzusetzen ist. Die höflichsten und zuvorkommendsten Mitarbeiter sind die im Housekeeping und der Cleaning Junge. Ernesto ist ebenfalls immer freundlich und gut gelaunt, kompetenter Eindruck. Teils kleinere Fehler wie falsche Übersetzung beim Essen. Bessere Kommunikation bei Ankunft wegen Zimmerbezug, etc. Haben uns teils nicht so gefallen. Alles in allem dennoch ok. Ob wir wieder kommen würden? Vielleicht! 100% Überzeugt hat uns der Aufenthalt nicht.
2025-06-27
Keep doing what you’re doing! We will highly recommend this Du Lac et Du Parc!
2025-06-27
Staff Excellent
2025-06-27
The staff were all professional, helpful and friendly. The setting was beautiful, and the gardens were kept immaculate.
2025-06-26
Schön hier!
2025-06-26
Ringrazio in particolare i ragazzi della reception.... super professionali.
2025-06-25
All staff very good - some exceptional! - Ernesto, Salvatorie, Alessandro, Georgia, Anna Marie ( breakfast ) Luca ( no glasses top top concierge) Adrianna ( Albanian ) on reception. Will highly recommend Hotel du lac --‐ molto bene
2025-06-25
Special thanks to Ernesto at dinners for good service and taking care of us. Nice garden. Assumed hotel manager, gentleman in a suit and tie, well visible!
2025-06-25
Very clean resort with lovely staff always ready to help you.Will definitely be back thank you for a wonderful stay.
2025-06-25
Thanks to Luca at the front desk. He and others went out of their way to help us in many ways
2025-06-24
Außer "Michelle" waren alle sehr nett und zuvorkommend.
2025-06-24
Das Personal verdient ein besonders Lob. Immer sehr freundlich und hilfsbereit.
2025-06-24
Ausgesprochen freundliches Personal beim Frühstück auf der Dachterasse. Beim Abendessen im Campanina war das Personal ebenfalls sehr freundlich und unglaublich Aufmerksam. Wir haben uns rundum wohlgefühlt. Beim Checkout sagte man uns, dass wir noch den Pool nutzen dürfen und das Auto in der Garage lassen können. Was für ein toller Service! Somit konnten wir die Vorzüge des Hotels noch ein wenig genießen und am Nachmittag ganz entspannt nach Hause fahren. Grazie
2025-06-24
Tolles Frühstück und eine super schöne Parkanlage.
2025-06-23
A big thank you goes to Barbara the waitress. Her service, friendliness and knowhow was absolutely outstanding. As well as the cleaning staff. Super friendly and welcoming. We will definitely come back again.
2025-06-23
All staff are a credit to the Hotel very Professional and courteous fantastic Hotel
2025-06-23
Enjoyed our stay, thank you.
2025-06-23
Thank you for a wonderful stay at your resort where we made some fantastic memories.
2025-06-24
Der Aufenthalt war wie immer schön. Wir kommen wieder. Da wir selbst in der Hotellerie tätig sind können wir Ihnen gerne noch ein paar mehr Details zu unseren Anmerkungen zukommen lassen sofern dies gewünscht ist. Mit freundlichen Grüßen Marcel Heinritz
2025-06-23
An excellent resort overall with a few problems which could be easily resolved.
2025-06-22
Thanks for the good service!
2025-06-22
Eir sind wir immer hoch zufrieden und freuen uns stets erneut wieder Gast hier sein zu dürfen. Das Persona ist äußerst zuvorkommend, sehr professionell und ausgesprochen höflich. Hotel, Zimmer und Außenanlagen sind wirklich ansprechend. Vom Empfangspersonal bis zu den Reinigungskräften sind alle sehr freundlich. sodass beinahe ein familiärer Charakter entsteht. Wir kommen senr gern wieder!
2025-06-22
Ansonsten tolles Hotel mit super schönem Garten, wir kommen wieder!
2025-06-22
Thank you for a great holiday. Big thank you to Luca for friendly morning service in the morning buffet.
2025-06-21
Schönes Ambiente im Parc
2025-06-21
unglaublich zuvorkommendes und nette Angestellte!!!
2025-06-21
Der Garten ist wunderschön und toll gepflegt. Einfach großartig
2025-06-21
Wieder ein toller Aufenthalt. Insbesondere das Personal beim Frühstück und im Capannina sticht positiv hervor. Aber auch in allen anderen Bereich waren wir sehr zufrieden.
2025-06-21
Staff were all very friendly and helpful. Facilities were brilliant and the food was excellent. Will definitely stay in your hotel again and hopefully a longer stay next time. Thank you for an enjoyable stay and being a major part of the Riva del Garda experience for me and my family.
2025-06-21
Mitarbeiter egal ob pool bar, frühstück, pool freundluch, zuvorkommend, grüssen am gang ==> lob! Toller park, super gepflegt!!!!!
2025-06-20
Das Personal ist sehr freundlich
2025-06-20
Rezeption ist sehr gut. Stets freundlich und immer bemüht zu helfen. Die Lunchpakete waren super!
2025-06-20
It was a very nice resort and we didn’t expect to enjoy it that much and would love to extend our stay but we had other reservations in other destinations in north Italy and couldn’t change them.
2025-06-19
The best hotel we have ever stayed - by far
2025-06-19
Felicitaciones a Luca camarero del bufett del desayuno , mi felicitación por su amabilidad , son ya muchos años los que vamos a este hotel y nos encanta. Luca es una gran persona y muy amable . Verónica y Antonio Soriano Spain
2025-06-19
Wir hatten einen sehr entspannten Aufenthalt! Danke dafür!
2025-06-19
Al di là di quanto sottolineato, il resto ok e di notevole amenità.
2025-06-19
Bravo pour l’entretien du parc: une vraie merveille. Merci à tout le personnel professionnel.
2025-06-19
S.o.
2025-06-19
Danke für das vorzügliche Abendessen. Das Personal war morgens und abends stets freundlich und aufmerksam
2025-06-18
Lovely garden, great cleaning staff and polite personnel at the restos.
2025-06-17
Thanks to the full team
2025-06-17
Luca wie immer extrem freundlich. Auch die anderen beim Frühstück sehr freundlich! Giulia und Team im Capannina auch sehr toll
2025-06-16
I have to say that all your saff starting from cleaing dep. to the reception is very kind and profesional.
2025-06-16
Rezeptions Team wahnsinning engagiert, ganz toll!!! Besonderen Dank an Jessica.
2025-06-16
Wunderschöne Anlage, sehr freundliches Personal.
2025-06-15
Ich komme seit 28 Jahren und liebe das Hotel und die Menschen die dort arbeiten
2025-06-15
Es war wie immer ein sehr schöner Aufenthalt. Unsere Freunde aus USA waren zum ersten Mal dabei. Es hat ihnen auch sehr gut gefallen. Lieben Dank für den Blumenstrauß und den Prosecco - es freut uns jedes Mal. Auch der Stammkundenbonus zeigt Ihre Wertschätzung für langjährige Gäste. 😊
2025-06-15
Danke an alle für das sauber Zimmer die Freundlichkeit das gute Essen wir kommen seit Jahren und fühlen uns wohl wie in einer Familie Danke bis spätestens nächstes Jahr Lg Fam DRS Librimir
2025-06-14
Für uns ist der jährliche Urlaub im Hotel du Lac et du Parc ein fester Bestandteil unserer Planung geworden. Wir kommen so gerne jedes Jahr zurück, es ist wie nach Hause zu kommen. Claudia und das Team vom Mini Club machen einen hervorragenden Job. Unsere Mädchen lieben Claudia und freuen sich schon immer im Vorraus auf den Mini Club. Helena vom Capannina ist uns auch sehr ans Herz gewachsen durch ihre aufmerksame, herzliche Art und hervorragende Arbeit. Wir freuen uns jetzt schon aufs nächste Jahr und unseren Urlaub in Ihrem Haus.
2025-06-14
Als Liebhaber und langjähriger Stammgast des Du Lac, leider mit einer berufsbedingten Unterbrechung in den letzten fünf Jahren, habe ich mich nach einer Auszeit gesehnt und das Hotel für einen Kurztrip gebucht. Ich bin angekommen und habe mich sofort wieder „wie zu Hause“ gefühlt - im Gegenteil - das Haus hat sich dermaßen perfektioniert, dass der Aufenthalt somit noch schöner war! Angefangen beim Check-In über das Zimmer mit Seeblick, der Capannina Poolbar, der Anlage mit dem Park bis hin zum Frühstück: einfach perfekt! Vielen Dank an alle, die dafür gesorgt haben und ein großes Lob an alle Mitarbeiter für ihre Freundlichkeit und den Service! Bis ganz bald wieder!
2025-06-13
Super Service Roof Garden Frühstück, sehr hilfsbereites und freundliches Personal
2025-06-13
Danke für den verständnisvollen Umgang mit unserer bewegungseingeschränkten Oma , zudem fast barrierefrei (leider keine Toilette im Erdgeschoss…)
2025-06-13
A beautiful hotel, with lovely staff, a lovely holiday thank you xx
2025-06-13
Personal ist sehr freundlich
2025-06-13
Front desk was berh friendly and efficient- easily arranged an early morning cab for trip to the airport & supplied a box breakfast.
2025-06-13
Hervorragender Park, leichter Zugang zu allem. Sehr höfliche Mitarbeiter. Insgesamt sehr gepflegte Anlage. Werde sie weiter empfehlen.
2025-06-12
I'm on a gluten free diet and this was well catered for and I was never made to feel a nuisance. All the staff we encountered were friendly and helpful. They could not have done more.
2025-06-12
Besonders hervorzuheben ist beim Frühstücksbuffet die riesige Auswahl. Außerdem die Freundlichkeit des Personals und ganz besonders von Luca, der auch schon in der Vergangenheit häufig unser Kellner war und der uns immer wie Freunde oder Familie behandelt.
2025-06-11
Molto grazie!
2025-06-11
The staff were exceptionally kind and of course the owners are amazing what you did for Julia was so beautiful. Thank you.
2025-06-10
Silvia our waitress at breakfast was excellent. She took care of us all really well. At was a real pleasure
2025-06-10
Die Anlage ist wunderschön und sehr gepflegt. Das Personal überaus freundlich. Wir haben uns sehr wohl gefühlt und einen wunderbaren entspannten Urlaub verbracht. Die Lage zum Gardasee ist dabei ideal. Vielen Dank. Wir kommen gerne wieder. A. M. Pio
2025-06-10
The evening meals in the main restaurant were very good and staff everywhere friendly. The hotel has a relaxed atmosphere in beautiful, peaceful and well kept gardens.
2025-06-09
Thanks a lot, off course we will back .
2025-06-09
Luca at breakfast was great! But everyone was good, it’s an impressive staff team.
2025-06-09
Alles super, wie immer!
2025-06-09
Thank you
2025-06-09
It was a wonderful stay! Thanks for making it so special!
2025-06-09
Keep up the good work
2025-06-08
Camerieri della colazione
2025-06-08
Staff were extremely courteous and helpful, in particular very friendly and amenable to the kids. The ducks too are great company. Thank you.
2025-06-08
Waiting staff excellent
2025-06-08
I didn’t give maximum mark because our cooker is not working and we have 2 single beds instead of a queen or a king size bed.
2025-06-07
Es war wieder wie im Paradies!
2025-06-07
Sehr schöne Parkanlage, super Frühstück wir waren sehr zufrieden alle sehr nett und freundlich das Personal Wir werden im nächsten Jahr wieder kommen.
2025-06-07
Beautiful resort. Thank you
2025-06-06
Hotel location, facilities and food are of a very high standard. Staff very attentive, friendly and helpful. We will be back for another visit in the future as well as recommending to friends and family.
2025-06-06
No single staff member to call out. Everyone was very helpful and friendly. We really enjoyed our stay!
2025-06-06
Schöne Anlage, nettes Personal
2025-06-06
To all the staff at the restaurants, well done, great service
2025-06-06
Staff are amazing. So friendly and helpful across the board. The grounds crew especially are doing an excellent job of upkeep and cleanliness
2025-06-06
Housekeeping- our room is beautifully clean and tidy. Thank you so much
2025-06-06
All staff were helpful and hard working and friendly. Our housekeeper kept our room lovely (186) and our waiters Salvador and Alessandro were fantastic along with all the restaurant staff x
2025-06-06
Sehr schöne Parkanlage und sehr freundliches Personal.Und das Frühstück war super.
2025-06-06
We certainly enjoyed our stay!
2025-06-05
wonderful atmosphere in the garden/ parc
2025-06-05
Amazing hotel the grounds rooms staff food the pools etc ! The gardeners for the grounds 👏 👏 👏 what a beautiful outdoor space!
2025-06-05
👍
2025-06-04
Haben uns wohl gefühlt. Schöner Park. Gute Parkplätze.
2025-06-02
Grazie per i bellissimi giorni trascorsi nel vostro hotel. Peccato per la stanza che quest'anno non è stata al top come gli anni precedenti.
2025-06-02
Great staff!
2025-06-02
Complimenti per l'accoglienza e la pulizia che ritengo siano ad un livello di eccellenza.
2025-06-02
Bitte Enten weg vom Pool! Danke
2025-06-02
Tanke you for all
2025-06-02
nice park
2025-06-02
Sehr freundliche, höfliche und serviceorientierte Mitarbeiter, ein fantastischer, sehr gepflegter Park und die Nähe zum Centro, zeichnen dieses Hotel aus.
2025-06-02
We were very glad to visit your hotel and hope to visit it again.
2025-06-01
Das Zimmermädchen und die Mitarbeiter an der Rezeption sind Mega freundlich!!!! Es war wie immer sehr schön. Ich war mit meinen Eltern schon in den 70/80/90ziger Jahre im Hotel und seit 2015 wieder regelmäßig ❤️. Vielen lieben Dank für die schöne Auszeit!
2025-06-01
Selten so kompetentes und freundliches Personal gesehen. Den Park muss nicht extra erwehren der ist einfach genial und schön. Ein rundum entspannter Aufenthalt. Top weiter so.
2025-06-01
Front desk staff were very helpful and polite! We loved the grounds and had a great visit in Riva !
2025-06-01
I first came with my family three years ago, they had been four times before. It was everything they had said - simply great. One could spend all day just at the resort and do several different things. The breakfast at the roof top was simply outstanding. The staff courteous, professional, friendly and helpful at all times. The rooms are spacious and well apportioned, the grounds lovely. Thank you for a wonderful week, I look forward to visiting again.
2025-06-01
Sehr nette Bedienungen beim Frühstücksbuffet. Die „Over Size“ Parkplätze in der Parkgarage sind sehr gut. Fahrradkeller mit Stromanschlüssen sehr komfortabel
2025-06-01
Il verde da grande serenità
2025-06-01
Danke für den Fragebogen. Wir sind allerdings noch bis 10. JUNI hier 😉😃
2025-05-31
Thank you for our stay, every member of staff is a credit to you- we were extremely well looked after by Salvatore, Giorgia, Michele, Luca (but everyone was excellent)
2025-05-31
We would like to the thank Marco, and his team and also the breakfast chef for their outstanding courtesy and service. The standard is always 'Gold Star' whenever we come to visit. We very much look forward to our next holiday with you.
2025-05-31
Wirklich ein großartiges Resort.
2025-05-31
Thanks to Marco and his team of staff on the Muraldo breakfast service. He remembered us from a previous visit and gave us very good personal service. Massive thanks to Helena in Capinina restaurant who was very welcoming and knowledgable about the food choices, giving good recommendations.
2025-05-31
Wir kommen seit 10 Jahren und lieben ihr Haus! Luca vom Frühstück Personal ist wie alle anderen sehr höflich und gut gelaunt! Auch der Mitarbeiter Ousman und John sind so Freundlich und liebe volle Menschen!
2025-05-30
Gentilezza, professionalità e competenza: cosa chiedere di più? GRAZIE!
2025-05-30
Das Personal der gesamten Anlage ist spitzenmäsig und uns wurde jeder Wunsch von den Lippen abgelesen. Wir haeb die Tage bei Ihnen Genossen und werden wieder kommen. Liebe Grüße Heike und Alexander
2025-05-29
My thanks and congratulations go to everyone else because all the staff in all aspects of the hotel were superb.
2025-05-29
Super Sauberkeit in den Zimmern und im ganzen Haus. Wir hatten einen sehr schönen Urlaub.
2025-05-29
Der großzügige Fahrradraum mit Werkzeug und E-Anschluss ist perfekt für Biker.
2025-05-29
Sehr freundliche und engagierte Rezeption. Sehr freundliche und fleißige Reinigungskraft. Sehr freundlicher und zugewandter Oberkellner beim Frühstück. Herausragendes Frühstück.
2025-05-29
Wir waren sehr zufrieden und haben uns rundum wohl gefühlt. Der Parc ist ein Paradies für Mensch und Tier. Ein herzliches Dankeschön an das gesamte Personal die immer sehr bemüht und zuvorkommend waren!
2025-05-28
We had a fantastic stay, the grounds and staff were wonderful, especially the housekeeping staff and Capannina staff. The grounds were beautiful and it was a real pleasure to see the positive impact on the wildlife.
2025-05-28
We had an excellent stay at the resort for 8 nights in late May 2025. For weeks before our arrival, I was messaging with Marcildo, who helped to create the perfect itinerary for us. He was so incredibly helpful, in suggestions as well as booking and confirming restaurants, taxis, and activities for us. I couldn't have asked for a better experience from a concierge. The pizza restaurant was FANTASTIC and we ended up eating and drinking there most days. The breakfast was great and most of the waiters was so sweet and accommodating. Overall we LOVED the hotel, the views, the pools, the restaurant, the service was fantastic. Everyone was so nice and we'd love to come back and I'd recommend the resort to others.
2025-05-28
We really loved the pool, the gardens and the hotel in general - we will be back!
2025-05-28
well done, super park and pool area.
2025-05-28
Vielen Dank für die freundliche und kompetente Bedienung in der Capannina. Hervorragend Qualität der angebotenen Speisen, ein Kompliment an die Köche. Dank und Respekt an das Team der Zimmerreinigung! Wir kommen gerne wieder!
2025-05-27
To all the restaurant staff
2025-05-27
Super Kinderlieb und freundlich, zuvorkommend. Wir haben sehr genossen. Wunderschöne gepflegte Park Anlage!
2025-05-27
We really loved our stay and will definitely be back! Thank you!
2025-05-26
Thank you
2025-05-26
To the lady that check us in and to the clean lady team for the awesome job and curtesy.
2025-05-26
Thank You to Marco who looked after us well at dinner.
2025-05-26
Sehr zufrieden mit der Flexibilität der Rezeption wir wechselten das Zimmer 2x bis wir uns wohlfühlen durften im Hauptgebäude! Fahrrad-Keller ist super, die Tiefgarage ist großzügig! Danke und bis August!
2025-05-26
Es ist ein traumhaft schönes Hotel mit einem ganz besonders schönen Garten und sehr netten Personal
2025-05-25
ein wunderschöner erholsamer Aufenthalt
2025-05-25
Die Bedienungen im Restaurant waren super freundlich, jeder Wunsch wurde erfüllt. Für mich als Gluten intolerante gab es eine super Auswahl, besonders hat mich das Crep und Müsli gefreut, Abends wurde mir auch immer ein Dessert gezaubert das war richtig super.
2025-05-24
Staff is great and really nice ❤️
2025-05-22
Waren wieder 4 sehr schöne Tage. Werden ganz bestimmt wieder kommen.
2025-05-22
Ringrazio il resto dello staff, tutti molto gentili e preparati
2025-05-22
Ansonsten wirklich eine schöne Anlage
2025-05-22
Grosses Kompliment an die Dame die sich um die Blumen dekoration kümmert!! Sehr nette Personal und herrlicher Parkanlage!!
2025-05-21
Danke an das gesamte Team, das uns einen unbeschwerten Urlaub ermöglicht hat und bei allen Fragen sehr kompetent geholfen hat. Wir kommen gerne wieder.
2025-05-21
Es war wunderschön. Nochmals vielen Dank für das Geschenk zu meinem Geburtstag. Wir werden definitiv wiederkommen!
2025-05-21
We had an amazing 6 days, Sara in the spa who did my facial was lovely as were the restaurant staff at breakfast & evening.
2025-05-21
Ringraziamo per il soggiorno
2025-05-21
Very friendly and professional personal. Thanks for the beautiful vacation.
2025-05-20
Highly recommended best hotel in Riva by far. Perfect lakeside location with amazing gardens.
2025-05-20
Das Personal ist sehr höflich und korrekt. Die Zimmermädchen arbeiten sehr gründlich. Es ist ein Genuss, im du Lac et Du Parc Gast zu sein. Vielen Dank an alle, die dies ermöglichen.
2025-05-20
We really enjoyed our stay and hope to be back again. Many thanks for Anniversary bottle gift, it and the Staffs manner and service made our 44th year stay special. The Resturant, bar and spa staff were superb. A special thanks Georgia and the 2 brothers in the Aria. The food was superb, please let the chefs know. The spa and sauna experience was excellent, the massage had was one of my best. You all should be so proud and a tight ship is run giving a wonderful experience. We could write a lot more. Many thanks to all staff including the cleaners and garden staff that are often forgotten in reviews. Andrew and Joyce (room 282)
2025-05-20
Kellner im Frühstücksbüffet super
2025-05-20
Zusätzlich zu der obigen Bewertung möchten wir noch sagen, dass wir begeistert sind vom Park und all den Tieren darin!
2025-05-20
Die Freundlichkeit des Servicepersonals des Restaurants Capannina ist absolut herausragend! Perfekt!
2025-05-19
All of the staff are so friendly and well trained it was a pleasure to deal with them.
2025-05-19
Fantastische Parkanlage. Bis auf wenige Ausnahmen Top-Personal.
2025-05-19
Das Personal an der Rezeption, im Restaurant und im Service ist aufmerksam, freundlich und sehr engagiert - wir fühlen uns sehr wohl - vielen lieben Dank
2025-05-19
We loved our time there and will be back. Thank you
2025-05-19
Housekeeping was great in the villas! Breakfast staff was incredibly nice!
2025-05-20
Thanks a lot for all staff for our perfect staying
2025-05-19
Thanks and congratulation to all staff and particularly for the team of Aria restaurant. Best location at Lago di Garda !
2025-05-19
Sehr schöne gepflegte Anlage
2025-05-19
Wie schon im letzten Jahr waren wir sehr zufrieden
2025-05-18
Presso il vostro resort sono stati due giorni indimenticabili, a parte la bellezza del parco che ci ha incantati e quella del resort in generale, mi complimento con tutto lo staff, la pulizia della camera era perfetta, tutto lo staff della struttura e' stato molto cordiali e disponibile. La cucina e' ottima, la spa molto rilassante e anche i prodotti trovati in camera sono stati una scelta ottimale. Davvero vi ringrazio tanto tutti di cuore, e' stato bellissimo, ritorneremo sicuramente!
2025-05-18
Complimenti per tutto. In particolare al personale dell'area colazioni, davvero molto professionali, cortesi e simpatici. Grazie
2025-05-17
Die Lage ist großartig. Der Park wunderschön.Das Personal sehr aufmerksam und angenehm.
2025-05-17
Vielen Dank an unsere Dame vom Housekeeping die immer alles bestens im Zimmer erledigt hat! Ebenso ein großes Dankeschön an Michele und Salvatore vom Frühstücks Team die einen immer bestens umsorgen!
2025-05-17
Es war ein tolles Erlebnis und möchte man wieder gerne kommen
2025-05-17
Complimenti per lo standard dei servizi e la cortesia del personale
2025-05-17
Anlage und Park super schön
2025-05-17
Staff were the best, especially bistro/bar staff. Grounds were beautifully kept. Loved the champagne you sent for my birthday, it’s the best hotel we’ve stayed in and definitely want to return
2025-05-17
Sehr freundliches personal
2025-05-16
A very good hotel with beautiful gardens in a lovely location.
2025-05-16
We would like to thank all the staff for their friendliness and helpfulness, the cleaners, the restaurant staff and reception. We love the park and the way it’s kept, it’s immaculate. The Capanina restaurant had a lovely relaxed atmosphere, the staff exceptional and the quality of the food excellent. We hope to be back!!
2025-05-16
Staff in the aria restaurant were outstanding… Bravo
2025-05-16
Thank you for being able to accommodate us during our visit to your city.
2025-05-15
We had a wonderful time while staying at Du Lac Et Du Parc Grand Resort, and we look forward to staying there again soon.
2025-05-15
Staff inside the buffet and evening dining are absolutely incredible, I can't praise them enough - thank you so much for your hospitality and flexibility when I was unable to eat some of the dishes (pregnancy).
2025-05-14
Our overall experience at this hotel was amazing, me and my wife was blown away with the gardens at the hotel, felt like we was in a forest resort it was really beautiful. The breakfast was amazing and the staff were perfect throughout the whole stay. The cleaning around the rooms and hotel was spotless at all times. All the extras in the rooms such as toiletries and the essentials needed were really well thought of. Thank you very much for having us stay.
2025-05-14
Sehr schön, gerne wieder
2025-05-13
Du Lac et du parc ist schon viele Jahre zu unserem jährlichen Pflichtprogramm in Sachen Urlaub geworden. Für uns gibt es einfach nichts Vergleichbares. Erholungsfaktor pur! Das Personal ist ohne Ausnahme sehr freundlich und zuvorkommend. Im Park kann sich jeder ein ungestörtes Plätzchen aussuchen - Herz was willst du mehr?
2025-05-11
Ringraziamo tutto il personale per la disponibilità e competenza.. quest’ anno in particolare abbiamo avuto bisogno dei tecnici e ci hanno risolto il problema subito..veramente ottimi
2025-05-11
Top location mit extrem freundlichen und zuvorkommenden Mitarbeitern. Bravo.
2025-05-11
It was a short 1-day stay for work in a conference but all was good
2025-05-09
The vast majority of your people were excellent! Special mention to Enorja(?) at the Aria reception desk who I observed on successive mornings handling a potentially difficult situation brilliantly, namely, redirecting guests attempting to access the inside restaurant with their dogs…but done professionally and with a sincere smile.
2025-05-08
Personal im Frühstücks Raum und Rezeption äußerst zuvorkommend und freundlich. 👍🏻
2025-05-07
Das Personal ist sehr freundlich und hilfsbereit
2025-05-07
Nice and helpfull staf. Clean and a great garden
2025-05-06
All the staff were great, especially both Leonardo's
2025-05-06
Staff were very friendly hotel is a prime position very clean throughout. A special thank you to Leonardo who works behind the bar he goes that extra mile.very hard working young man.lwould give this hotel 10 out of 10.
2025-05-06
Very good food and professional and Customer oriented staff.
2025-05-06
We loved the beautiful park, the big and coveted terrace of the bungalow, the dog parc, and the location ! Kids loved biking around. The indoor pool was a swing and jet massages wonderful. The treatments were great at the spa, and staff very lovey and competent. The gluten-free options were fantastic !! The staff was so welcoming and friendly at all times, also with children. We are having a lovely stay and can’t wait to come back!
2025-05-06
Ausgesprochen höfliches Personal vom Fahrer der Golfcart bis zu den Gärtnern .
2025-05-05
Wir waren rundum zufrieden, bitte macht so weiter. Ganz tolles, freundliches und höfliches Personal.
2025-05-05
Staff in restaurant really exceptional especially considering our young child - one of the best staff we had since we are parents
2025-05-05
Nahezu perfekt durchdachtes Konzept; sehr gepflegte Anlage; Ausgang zum See zulange offen (Sicherheit ); sehr gut ausgestatteter Fahrradraum,in allen Bereichen sehr freundliche und hilfsbereite Mitarbeiter
2025-05-04
Marko the restaurant manager was excellent as was Barbara who was our waitress
2025-05-04
Sehr zuvorkommendes Personal und alles extrem sauber!
2025-05-04
Grazie per l’accoglienza e la Solita cortesia e professionalità dimostrate dal personale in generale
2025-05-04
Besonderen Dank an den Kofferservice. Sehr freundlich, hilfsbereit und zuvorkommend. Der Park ist ein Traum ! :) vielen Dank..
2025-05-04
Ottimo il servizio e la professionalità del personale
2025-05-04
Danke an den guten Service und das immer freundliche Personal.
2025-05-04
Personal beim Frühstück war sehr freundlich und alls war gut organisiert
2025-05-03
È stato un soggiorno piacevole e rilassante. Complimenti a tutto il personale
2025-05-03
tutto eccellente.
2025-05-03
Ringrazio tutto lo staff che si è sempre mostrato cordiale e allegro. Tranne il capo sala del ristorante Aria che passava il tempo a parlare solo con una coppia di ospiti, trascurando tutti gli altri
2025-05-03
Huge congratulations to Aria Staff. They are shining stars. Chefs excellent cuisine top marks. Bar area too excellent. I lost a gold pendant and chamber made found it and left it on my bedside table. Huge thanks to her. Grateful thanks. Rooms made up early. Which is what every guest wants. This service improved no end since last time.
2025-05-03
Sehr freundliches Personal, in jeder Abteilung.
2025-05-03
Ottimo servizio, ottima struttura e accoglienza
2025-05-03
Struttura favolosa e ottima location
2025-05-03
Tolles Käsebüffet beim Frühstück einmalig gut Die Höflichkeit ist einmalig und alle Wünsche werden erfüllt Erholung pur Sehr sauber alles Wir kommen immer gerne wieder wie auch schon die letzten fast 30 Jahre
2025-05-03
Wonderfull location, wonderfull garden (park), wonderfull swimming pool indoor and outdoor. Very nice restaurants, all with a gorgeous view. All staffmembers are very helpfull and very nice. Services absolutely fantastic. Luxury.
2025-05-02
Great dishes at the Molo44 (pasta, pinsa), thank you for the birthday sparkling wine- very much appreciated
2025-05-02
Vielen Dank an Klaudia und das tolle Team vom Paolino-Club, die unseren zwei Mädels wirklich einen tollen Aufenthalt geschaffen haben!! Sie brauchten gar nicht die ganzen Programmpunkte, sondern haben sich einfach so durch die herzliche Betreuung und schöne Atmosphäre sehr wohlgefühlt ☺️
2025-05-02
Wir waren rundum zufrieden. Alles vorhanden für einen entspannten Urlaub. Kommen wieder :)
2025-05-02
Lieben Dank an das freundliche Personal, besonders an die hundefreundlichen Reinigungskräfte, die immer gut gelaunt sind!
2025-05-02
Toller Park und sehr freundliches Personal. Wir haben uns wohl gefühlt.
2025-05-02
Sehr aufmerksames Personal überall. Toller Musiker in Pianobar. Einmaliger angelegter Park und toll die Tiere freilaufend. Wir haben uns sehr wohl gefühlt ☺️
2025-05-01
Gentilissima e cortese la ragazza che lavorava al buffet nella corte del glicine, vicino alla sala dedicata ai giudici del Bike Festival award
2025-05-01
Es war mal wieder ein absolut perfekter Aufenthalt. Die Anlage ist ein Traum und das Personal so super freundlich. Wir kommen nächstes Jahr definitiv wieder (für meine Eltern dann das 9. Mal schon). Das Du Lac Du Parc Hotel ist unser all time favorite hotel!
2025-05-01
Toller Service, super tolle Anlage, nettes Personal wir lieben eS
2025-04-30
Gentilissimo il ragazzo dei bagagli, e anche il personale della capannina. Avrei preferito un orario più lungo di apertura della Capannina ma capisco che dipenda dalla stagione
2025-04-30
Thans to Adil, Kiran, Magdalena and John!!
2025-04-30
Wir freuen uns als Stammgäste jedes Mal aufs Neue auf unseren Urlaub im Du Lac und haben auch unsere erwachsenen Kinder mit der Liebe zum Du Lac angesteckt.
2025-04-30
Vielen Dank für den wunderschönen Aufenthalt, es war wie immer fantastisch. Wir freuen uns schon jetzt auf nächstes Jahr. Einen herzlichen Dank.
2025-04-30
Wir genießen immer den Aufenthalt - sehr gepflegtes wunderschönes Ambiente.
2025-04-29
Sehr freundliches und hilfsbereites Personal, genügend Personal, sehr saubere, gepflegte Anlage, wunderschöner Park
2025-04-29
Tutti va bene
2025-04-29
gracie mille
2025-04-29
Ich fühle mich immer wohl. Es ist alles gut gelaufen
2025-04-28
Una delle strutture migliori in cui ho soggiornato. Personale gentile e accogliente, pulizia impeccabile. Grazie e a presto!
2025-04-28
Loved the hotel and would definitely come back
2025-04-28
We recently visited Italy for a four-day trip before returning to the United States. Initially, we booked a one-night stay at Du Parc et Du Lac, but we were so impressed with the experience that we extended our visit for an additional night. Everything about our stay was truly exceptional—the beautifully appointed rooms, the outstanding amenities, the delightful restaurants, and the breathtaking views. We highly recommend this hotel and will very likely return in the future.
2025-04-28
È stata una vacanza perfetta, il personale molto gentile e cortese, una vacanza da sogno A presto
2025-04-27
The courtesy and service in the bistro was outstanding and very accommodating/ kid-friendly
2025-04-27
Ein traumhafter Gartenpark !!!
2025-04-27
I nostri complimenti! Tutto ottimo
2025-04-27
Ringrazio lo staff attento alle esigenze di tutti e con il sorriso e una battuta sempre pronta. Complimenti per il parco ineguagliabile
2025-04-27
brilliant staff and amazing parc
2025-04-27
Whilst all staff were friendly and welcoming we felt that Salvourtory and Georgia deserved special mention for the help they gave us with the menu’s and suggested alternatives and the great service always with a friendly manner and smile.
2025-04-27
Abbiamo avuto un disguido con il bungalow e il problema è stato risolto subito con massima professionalità Complimenti
2025-04-26
Der Chefober und seine Crew waren besonders aufmerksam und zuvorkommend.
2025-04-26
Das große Angebot an Speisen, die teilweise frisch zubereitet werden beim Frühstück ist herausragend!
2025-04-26
Alles super. Wunderschöner, einzigartiger Park. Essen sehr, sehr gut. Zimmer geräumig und sauber. Wir haben unseren Aufenthalt sehr genossen. Können wir nur weiterempfehlen.
2025-04-26
Ottima qualità carne
2025-04-26
Es war alles wunderbar, freuen uns drauf wieder zu kommen ☺️
2025-04-26
Grazie di tutto. Ritorneremo
2025-04-25
Complimenti a tutto lo staff,tutti gentilissimi,una vacanza all’insegna della natura,del relax e del buon cibo.non vediamo l’ora di ritornare
2025-04-25
Spécial Thanks for thé gentleman who helped catching the balloon in the tree and the massage
2025-04-25
Camerieri molto bravi, cortesi, disponibili e simpatici quando il ristorante/buffet non è troppo affollato
2025-04-25
Danke fürs Saubermachen des Aussenpools. Danke für die freundliche Unterstützung bei der Suche nach einer geöffneten Apotheke.
2025-04-25
ILPEERSOALE DI SALA E' SEMPRE STATO GARBATO E ASSAI PREMUROSO
2025-04-25
The best stay can’t wait to return, loved every minute and appreciated the bottle of fizz on my birthday
2025-04-24
The staff is committed and kind and the entire experience is phenomenal.
2025-04-24
Ihr Mitarbeiter in der Nacht vom 23.04. hat uns sensationell weitergeholfen einen Tierarzt zu finden und das mitten in der Nacht. Bitte geben Sie ihm ein Lob.
2025-04-24
Danke an Luca Bedienung im Restaurant (Frühstück) sehr freundlich und nett!
2025-04-24
Hervorragende Küche im Restaurant Aria und perfekter Service.
2025-04-24
Thank you to the reception team for changing our room to a higher floor and changing 2 single beds into a double bed. Thank you also to the breakfast team for being so kind to our children. We will return again!
2025-04-24
Wunderschön bei euch!
2025-04-22
Garden is wonderful! Thank you for taking good care of that. Also thanks a lot for a nice surprise - Easter cake was delicious!
2025-04-22
Kommen unbedingt wieder!
2025-04-21
Had a great stay
2025-04-21
Beautiful resort. Excellent staff
2025-04-21
Il soggiorno è stato come sempre piacevole e il parco è sempre curatissimo! Il personale molto gentile.
2025-04-21
Thankful for attention. Especially when my wife has been receiving congratulations on her birthday.
2025-04-21
Collazione e parco favolosi !!’
2025-04-21
Thank u to all Spa people and all receptionists nice and welcoming!!!
2025-04-21
Thank you very much for making our stay unforgettable. We hope to visit again in the near future as our stay there was like a dream. We will also be recommending it to all our friends as we got to know about it by word of mouth. We came with our daughter and her family who had stayed there a couple of years ago.
2025-04-21
Der Aufenthalt war sehr schön. Der gepflegte Park ist wunderschön! Das Servicepersonal ist sehr freundlich und engagiert.
2025-04-20
I just wanted to thank the staff. They made us feel welcome, were kind and friendly. This goes for all the staff from cleaners (who was lovely!) to the fantastic staff in the restaurant.
2025-04-20
To the Aria staff
2025-04-20
Ansonsten eine super schön gepflegte Park Anlage. Personal Alle sehr freundlich. Kellner beim Frühstück immer für ein Spässchen bereit mit den Kids ( Mann mit Brille👍👍👍👍)
2025-04-20
Super Lage, sehr schöne Anlage
2025-04-18
Sehr freundliches Personal. Egal ob Service oder Reinigungskraft.
2025-04-18
Sehr freundliches Personal
2025-04-18
Der Aufenthalt war super entspannend und außer den beiden Verbesserungsvorschlägen gibt es keine Beanstandungen. Danke, wir kommen wieder!
2025-04-18
Immer eine Garantie für einen tollen Urlaub...wir freuen uns schon auf unseren nächsten Urlaub im Du Lac et Du Parc :)
2025-04-17
Thanks to the fabulous breakfast team every morning, they were so attentive and accommodating. They always made sure we had everything we needed, Silva was the best.
2025-04-17
Marco ist toll
2025-04-16
We had a wonderful stay.
2025-04-16
Thanks for lovely stay xx
2025-04-15
Alles andere war Top.👍👍Frühstücksbüffet war gewaltig
2025-04-15
Super nettes Personal und sehr blickig. Unsere Deckenlampe ist während unseres Besuchs kaputt gegangen und ausgefallen. Ohne dass wir etwas sagen mussten, wurde die Lampe wieder repariert. Das sind zwar Kleinigkeiten, aber nicht mehr selbstverständlich heutzutage. Großes Lob an dieser Stelle.
2025-04-15
Wir haben uns sehr wohl gefühlt! Es gibt wirklich nichts zu bemängeln: das Personal ist sehr freundlich und versucht wirklich alle Wünsche zu erfüllen! Wir können das Hotel nur weiter empfehlen! Danke
2025-04-15
We had an amazing stay. The gardens were stunning and the food in the Aria restaurant was excellent. Service from all staff was exceptional, particularly in the restaurant. I felt this hotel was more a 5 star than 4. Will highly recommend to friends and family. Thank you for a wonderful stay.
2025-04-14
Great resort! Everything was perfect, the staff in particular. thanks and hope to return staying with you.
2025-04-14
Das Frühstück am zweiten Tag war deutlich besser vom Service- herzlichen Dank für die schnelle Umsetzung unserer Anforderungen
2025-04-13
Unglaublich freundliches Personal und sehr akribische Pflege der Außen- und Öffentlichkeitsbereiche.
2025-04-13
Housekeeping Kira und Adil sind wunderbar
2025-04-12
Thanks for the hotel management and staff to make my stay such amazing experience as usual since 2015.
2025-04-11
Sie machen alles super! Weiterhin viel Erfolg mit Ihrer wunderschönen Anlage! Ein extra Dankeschön an die Reinigungskraft am 8.April, die uns im Bungalow 32 zeigte wie man die Herdplatte in Gang bekommt :) !
2025-04-11
Sehr freundliches Personal. Toller Park. Wir haben uns sehr wohl gefühlt.
2025-04-10
Hotels and grounds are spotlessly clean and well presented. Thanks in particular to bistrot staff, and housekeeping
2025-04-10
I really enjoyed my stay with your hotel and for sure if I am back to reva again your hotel will be my only choice.
2025-04-09
Es war ein wunderschöner Aufenthalt. Das gesamte Personal war wahnsinnig nett und zuvorkommend und sehr kinderfreundklich. Egal wieviel Stress gerade war, vorallem beim Frühstück, waren alle immer freundlich. Vielen Dank an alle.
2025-04-09
Personal überall sehr freundlich und kompetent.
2025-04-08
Excellent service Staff very helpful
2025-04-08
Das Personal war sehr zuvorkommend. Der Garten war sehr schön.
2025-04-07
Der Chefkoch Marco Brink ist der absolute Hit !!! Wäre ich Jeff Bezos, so würde ich versuchen ihn für sehr gutes Geld für meinen privaten Haushalt zu engagieren. Das Personal im Restaurant ist sehr zuvorkommend, angenehm und eine Freude - danke an Georga, Barbara, Michele und vielen anderen - das Restaurant war das Highlight unseres Urlaubs. Interessant war auch zu beobachten, wie professionell und seriös die Restaurantmanager mit "schwierigen Gästen" aus dem arabischen Raum umgingen!
2025-04-06
More than 1 room key for the bungalows
2025-04-06
Der Park ist eine Bereicherung für das Hotel und somit auch für die Gäste
2025-04-06
Herzlichen Dank an den unproblematischen Zimmerwechsel bei Anreise. Ein TOP SERVICE!!! Und: Ebenfalls ein TOP SERVICE vom Restaurant Team beim Frühstücksbuffet das unseren Kindern jeden Wunsch von den Augen abgelesen hat. Wirklich ein Super Team.
2025-04-06
The team at breakfast were exceptional including allowing us to access early on the morning of the marathon and the amount and quality of the food was amazing.
2025-04-06
The staff in general were very kind and hospitable.
2025-04-05
Man fühlt sich wohl, das Personal ist sehr aufmerksam und die Parkanlage ist eine Wucht. Wenn man aufmerksam darinnen spaziert, sieht man immer etwas Neues.
2025-04-03
Accoglienza perfetta, personale stupendo. Tutto ordinato e pulito. Camera bellissima, colazione ottima con molta varietà. Spa e piscina pulitissime e personale qualificato
2025-04-03
Vielen lieben Dank für den schönen Aufenthalt und der sehr freundlichen und netten Service. Das Personal war auch sehr liebevoll mit unserer kleinen Tochter. Wir haben uns sehr willkommen gefühlt. Alles ist sehr gepflegt und sauber und das Frühstück lässt keine Wünsche offen. Vielen Dank
2025-01-16
Tolles Personal. Der schönste Hotelpark weltweit, den ich kenne.
2025-01-14
Complimenti a tutto lo staff. Gentile e competente.
2025-01-10
Una menzione particolare alla cucina! Eccellente! Idem per tutto il personale di sala
2025-01-07
Ringrazio sentitamente il personale che ci ha accolto al nostro arrivo, quello presente al ristorante e la ragazza del Lounge bar per la professionalità e l’educazione dimostrata.
2025-01-06
Personale squisito e sempre disponibile Posizione e cura davvero incantevole
2025-01-06
Eccellente in tutto
2025-01-06
Grazie l’accoglienza e la disponibilità nel venirci incontro con un bimbo di 9 mesi. Cena squisita e salutare per lui e anche per noi.
2025-01-06
Toller und sehr freundlicher Service. Sehr angenehmes Ambiente.
2025-01-06
Posto stupendo personale cordiale e bravissime le ragazze del centro benessere abbiamo usufruito del massaggio ed è stato preciso curato e professionale. In generale tutto formidabile
2025-01-05
I complimenti mi sento di farli alla reception,all'ufficio prenotazione, a tutto il personale di sala e alle governanti delle stanze. Davvero gentili e disponibili.
2025-01-05
Grazie di cuore ho passato una vacanza in eccellenza su ogni aspetto!
2025-01-05
Abbiamo trascorso giorni da favola in una struttura meravigliosa come la vostra. Pienamente soddisfatta di tutto. Torneremo di certo
2025-01-04
Grazie dell’esperienza vissuta. Il personale - professionale, cortese e sempre col sorriso - rende il soggiorno migliore, quindi grazie a loro! Struttura di qualità in ogni aspetto. Alla prossima! Un caro saluto. Eleonora Ambrosetti
2025-01-04
The hotel and all the staff are wonderful. The kitchen is superb. The organization of serving in brilliant. Rooms with a view of the lake are wonderful. Thanks to the whole team
2025-01-04
Il personale estremamente professionale e gentile.
2025-01-04
das Haus ist eine Wohlfühloase
2025-01-04
Cortesia, bellezza del luogo, umanità del personale. Complimenti per la quiete che si respira La posizione , il parco, offrono un ampio respiro, tutto rallenta a misura.
2025-01-03
Tanti complimenti alla cucina e anche al servizio!
2025-01-03
Grazie a tutti i ragazzi in particolare felice e michele ires
2025-01-03
If was a wonderful experience and a fantastic environment to celebrate the new year! The personal has been incredible, both at the reception, at the restaurant and in the spa. We attended the new year dinner which was very good and here again, the personal was very devoted and kind. A special thanks to Naim and Helena, from the restaurant, for their kindness and precious advices about wines (also another employee from the restaurant whose I forgot the name: Italian with a chignon, glasses and clear eyes). We will come back, hopefully in fall time.
2025-01-02
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2025-01-01
Vi ringraziamo per l’accoglienza,gentilissimi in tutte le informazioni richieste ,hotel veramente bellissimo ,cibo favoloso . Siamo stati 4 giorni da favola . Vi ringraziamo Federico e Chiara .
2025-01-01
Tutto lo staff della struttura è eccellente.
2025-01-01
Die Mitarbeiter/-innen des Housekeepings und des Frühstücksbereiches waren sehr nett
2025-01-01
Anna Lisa ist sehr nett und zuvorkommend Aber wir kommen seit 13 Jahren öfter im Jahr und es ist unser zweites Zuhause
2024-12-31
Im Restaurant war der Service sehr gut und flexibel. Dort haben wir den Service am meisten beansprucht.
2024-12-31
Top Team Siegmar freundlich u sehr saubere schöne Zimmer ❤️
2024-12-29
Personale gentilissimo e super professionale
2024-12-29
Purtroppo a nessuno in particolare. Un po sotto tono rispetto agli anni passati. Peccato
2024-12-28
Insgesamt gefiel uns die Lage, das aufmerksame Personal und natürlich die Natur
2024-12-27
Ihr Personal ist perfekt
2024-12-27
Ihr seid toll
2024-12-25
Per il resto tutto ottimo sia il personale che l ambiente
2024-12-25
Sehr aufmerksames und höfliches Personal
2024-12-23
Pulito e ordinato consiglio vivamente un soggiorno in questo Hotel!
2024-12-23
Ringrazio il personale di sala sia per l'attenzione sia per la gentilezza. Giulia in particolare e Amir per la sua simpatica sbadataggine. Adorabile.
2024-12-22
Grazie allo staff , sempre molto gentile e disponibile.
2024-12-21
Thanks to all the staff for their kindness and professionalism!
2024-12-19
Wir haben es rundum genossen. Es war eine sehr schöne weihnachtliche Atmosphäre und alles total entspannt. Sind fasziniert vom Park und dem tollen Frühstücksbuffet. Vielen lieben Dank an das Team
2024-12-17
Grazie , ci siamo trovati veramente bene. Buone Feste a tutto lo staff
2024-12-16
Tutto bellissimo! Sinceri complimenti alla ragazza della Reception che ci ha accolti sabato alle 15:30 circa. Avete un gioiello nel vostro Team!
2024-12-16
personnel au top, très gentil et à notre écoute pour tout besoin
2024-12-15
Personale davvero gentile e preparato in tutte le aree Complimenti anche per l'assortimento gluten free della colazione
2024-12-15
Colazione al top! Il nostro weekend è stato veramente soddisfacente. Grazie
2024-12-15
Grazie per averci permesso di trascorrere un weekend di assoluto relax. Buone feste
2024-12-14
Thank you so much! We enjoyed very much 🙏🏻
2024-12-13
A tutto il team della reception per il supporto immediato e non dovuto ma soprattutto a Nouhaila e Marco per aver capito e reso possibile il nostro evento e per averlo reso così speciale . Grazie
2024-12-12
Molta professionalità in modo molto discreto. Ottima esperienza
2024-12-10
Tausend Dank für die herrlichen Tage in der Vorweihnachtszeit bei ihnen im Haus 💫 Meine Familie und ich haben das dezente aber sehr geschmackvolle weihnachtliche Ambiente im und um das ganze Haus, die traumhafte Lage mit dem riesigen Garten, der durch die großen Glasflächen auch innen wirkt sehr genossen und uns die Tage bei ihnen in Riva sehr wohl gefühlt. Wir wünschen dem gesamten äußert zuvorkommenden Team eine frohe Weihnachtszeit 💝 Anna Liesa und Familie
2024-12-08
מלון מושלם מכל הבחינות!! אדיבות אצל כל אנשי הצצות ונותני השירותים, הכל נעשה בחיוך ובמאור פנים! פשוט ראוי לציון! ארוחת בוקר נהדרת, חדרים יפים ומיטה נוחה, חוויה מושלמת בטח אחזור לשם, ממליצה בחום! Amazing experience! Super nice workers, great room, a very comfortable bed, fantastic service, it was a one of my best choices ! And wait until you see the garden!
2024-11-12
Dass wir bis 14 Uhr im Zimmer bleiben konnten ist super.
2024-11-12
Great hotel, I stayed here for the half marathon on November 10, I was wonderfully surprised by how great the hotel is!!!!!!!!!!!
2024-11-11
Grazie, ho trascorso alcuni giorni di vacanza presso la Vostra struttura veramente belli.
2024-11-11
Thank you for everything A perfect place for vacation
2024-11-11
Pulizia ovunque
2024-11-11
Tutto molto ottimo, non. Tutti gli hotel hanno la vostra accoglienza e calma per spiegare le cose. Ottimo spero di rivederci presto.
2024-11-10
Favoloso. Tornerò sicuramente
2024-11-10
Grazie alla ragazza in reception che è stata carinissima (grazie per i suggerimenti sui ristoranti per il pranzo!) e allo staff in sala, sempre attento e premuroso.
2024-11-10
complimenti per la colazione e le camere
2024-11-10
Complimenti allo staff di tutto il resort,gentili disponibili, professionali
2024-11-10
Un ringraziamento al Desk al momento della partenza hanno regato un pupazzetto a mia nipote di 4 mesi. Gentilezza apprezzata.
2024-11-10
Complimenti al buffet della colazione
2024-11-10
Ringrazio il personale perché sempre super sorridenti e super disponibili
2024-11-10
Complimenti per la vasta scelta e la qualità del buffet di colazione.
2024-11-10
Eccellente la camera e il servizio del personale.
2024-11-09
Ganz besonderen Dank an die Mitarbeiter im Restaurant sowie den Roomservice, auch an die Reception. Es war ein rundum gelungener Aufenthalt, nicht zu vergessen die sehr gepflegten Grünanlagen!
2024-11-09
Abbiamo passato solo una notte di evasione, tra amiche e ci siamo trovate benissimo. Parco dove poter passeggiare, luogo meraviglioso. Possibilità di uscire sul lungo lago per poter fare una passeggiata.. Il nostro bungalow era veramente molto spazioso.
2024-11-09
Lovely stay, and very convenient for family with young kids.
2024-11-09
Luca in the restaurant was a delight
2024-11-08
Grazie a tutti.
2024-11-08
It is always a delight when we stay. Thank you to all the staff who we had dealings with, as usual they were friendly, courteous, and helpful. The Gardens are always beautiful, and the cristal pool is wonderful to swim in as it opens in the morning.
2024-11-08
Great!
2024-11-08
Tutto perfetto
2024-11-08
Grazie, siete stati tutti molto gentili. Ci siamo sentiti bene in un ambiente molto accogliente (non sempre facile in hotel così grandi). Il parco è davvero molto bello e molto curato, bravi! Il personale di sala molto attento e gentile così come alla reception e alla spa. Il gruppo pulizie merita pure un grande complimento per l’attenzione nella pulizia e per l’occhio nei piccoli dettagli;) Un cordiale saluto da Poschiavo :)
2024-11-07
Grazie alla ragazza della reception che ci ha dato delle ottime e precise indicazioni
2024-11-07
Un saluto particolare alla signora del miniclub,al cameriere di cui purtroppo ricordiamo il nome e al maitre. Ci vediamo fra un anno
2024-11-07
Amazing place!! Would come back! Everything was absolutely perfect!!
2024-11-06
Bei so vielen Gästen im Frühstückraum die Übersicht und Freundlichkeit aufrecht zu halten zeugt von Professionalität. Chapeau
2024-11-06
This is our second stay in this absolutely magnificent hotel. The location; the clean room and bathroom; the whole facility and comfort in every detail possible; the breakfast; the staff but above all- the gorgeous botanical garden and the lake at the end of it with the amazing view! We will come back!
2024-11-06
Sehr nettes Personal im Frühstücksrestaurant
2024-11-06
Personal beim Frühstück mega freundlich und nett! Danke
2024-11-05
Complimenti/ringraziamenti a tutto lo staff dell’hotel in particolare ai ragazzi del molo 44 in quanto siamo stati spesso da loro e siamo stati veramente bene
2024-11-05
Toller Empfang direkt mit Parkplatz für unseren Hänger Bei Abreise tolle Hilfe mit Öffnung des hinteren Tores sodass wir den Hänger wenden konnten Die Doggie Tüten sind toll Vielen Dank für das Zimmer Upgrade mit fantastischen Blick!!! Sehr netter und super Service Wir kommen wieder!!!! Vielen Dank für einen tollen Stop bei Ihnen
2024-11-04
Grazie mille per tutto e per il tempo che abbiamo trascorso.
2024-11-04
Luca per la sua cortesia e simpatia
2024-11-04
Die Mitarbeiter waren alle ausnahmslos extrem freundlich und hilfsbereit. Der Park ist wunderschön und super gepflegt. Danke!
2024-11-03
resort stupendo tranquillità massima…libertà cortesia relax e sentirsi a proprio agio sono una goduria per la clientela
2024-11-03
Siamo stati davvero benissimo!
2024-11-03
Siamo rimasti molto contenti della pulizia, cortesia, ristorante , colazione . Esterni molto belli e curati. Ci torneremo sicuramente! A presto
2024-11-03
Ringraziamenti per l'accoglienza Complimenti per il meraviglioso parco
2024-11-03
Un grazie speciale al personale del ristorante che ha soddisfatto in pieno le mie esigenze per un menù vegano
2024-11-03
Complimenti allo staff in particolare a Luca e Salvatore del ristorante Aria
2024-11-03
Trattamento viso e corpo per bambini, TOP!!! Manicure e pedicure per bambini, TOP!!!! Il parco … meraviglioso!!!!
2024-11-03
Personale gentilissimo.
2024-11-03
Complimenti per la pulizia della suite e per la vostra buonissima colazione
2024-11-02
Wir werden nächstes Jahr gerne wieder kommen, dann bereits zum 5. Mal in Folge!
2024-11-02
Ringrazio Alessandra Pederzolli per aver organizzato al meglio il compleanno di mia figlia. É stato tutto meraviglioso eun grazie di cuore alle segretarie della reception che sono state sempre gentilissime e professionali. Ringrazio il nostro maitre che all'accoglienza ha fatto gli auguri di buon compleanno a mia figlia e tutto lo staff del ristorante Aria.
2024-11-02
Wir sind seit vielen Jahrzehnten bei Ihnen und freuen uns immer wieder wenn wir in Riva und in Ihrem Hotel zu Gast sind.
2024-11-03
Un complimento particolare a Fede che si è occupata in modo lodevole della nostra suite e di Luca per le nostre colazioni,nonché a tutto il personale oltremodo gentile e attento.
2024-11-02
Der Garten/Park ist ein Traum!
2024-11-02
Che dire siete bravi, alcuni pure bravissimi.
2024-11-02
Buona accoglienza nel momento della prenotazione telefonica (Francesca), viceversa al momento dell'arrivo formale/freddina. Ampliare la Spa e rendere più luminosa la sala colazioni
2024-11-02
Vielen Dank für die sehr schönen Tage bei Ihnen.
2024-11-02
Toller Park!
2024-11-02
Ringrazio calorosamente Alessandra Pederzolli per l'organizzazione perfetta e riuscitissima del compleanno di mia figlia. È stata una sorpresa stupenda! Ringrazio inoltre per l'upgrade della camera, la superlativa accoglienza al ristorante Aria con l'antipasto di zucca preparato appositamente per mia figlia...una sorpresa dietro l'altra! È stato tutto meraviglioso! Tutte le ragazze della reception sono state gentilissime e competenti, sempre col sorriso e all'arrivo la prima cosa che la segretaria ha detto, sono stati gli auguri per mia figlia che non se l'aspettava! Stesso trattamento eccellente al ristorante, una professionalità e gentilezza di tutti quanti. Al centro benessere ho acquistato dei prodotti Rhea perché ne avevo sentito parlare, ma sopratutto la disponibilità e professionalità nel spiegare i vari prodotti, mi ha convinta ancor di più. Complimenti a tutti! Siamo stati divinamente!
2024-11-02
Ich habe meine 50ten Geburtstag mit Familie nachgefeiert Es war wirklich sehr sehr schön alles hat gepasst und das Wetter hat auch mitgespielt Vielen Dank auch für den Rabattcode für die Buchung sehr gerne mal wieder ;-) Komme seit 10 Jahren mit Familie ins Du Lac Danke + Grüße aus Bamberg Sebastian Gschossmann
2024-11-01
Excellent restaurant staff. Accommodated a fussy eater on half board set menu really well, offering alternatives. Kids menus great. Allowed our 12 year old to eat from adult menu too. Gift of prosecco for my husband's birthday left in the room. Lovely touch.
2024-11-01
Es war wie immer sehr schön!
2024-11-01
Die Anlage ist wunderschön!
2024-11-01
Tengo a esprimere complimenti per la gestione premurosa della Direzione e della Reception di un imprevisto che in giorni di alta affluenza turistica poteva diventare un problema ossia un overbooking (involontario, credo, in quanto le nostre stanze non ci erano state intestate nell’applicativo). Ci è stata trovata altra camera, peraltro più confortevole, minimizzando a meno di tre ore la fase transitoria di cambio camera dopo il primo dei due giorni di soggiorno, e l’inconveniente è stato riconosciuto con la gentile offerta di una cena.
2024-10-31
Ringrazio tutti
2024-10-31
Personale della reception e della colazione molto cortese (mio marito ha avuto la febbre e ci hanno fornito termometro e mi hanno fatto portare la colazione senza glutine in camera). Complimenti anche ai ragazzi del ristorante Bistró per il servizio eccellente.
2024-10-31
I’d love to come back some day in this lovely place!!!
2024-10-31
Sehr schöner Park immer wieder schön das Hotel zu besuchen
2024-10-31
To all of the staff, especially the catering staff who made the holiday enjoyable and for being so bilingual.
2024-10-30
personale estremamente cortese, un bel biglietto da visita!
2024-10-31
Alles wunderbar, excellent
2024-10-30
Sehr gepflegter und toller Park. Sehr freundliches Personal in allen Bereichen
2024-10-30
Extremely friendly and kind staff. Everyone was very helpful. Pool was beautiful and facilities were wonderful. Great location!
2024-10-30
Es war ein sehr schöner Aufenthalt. Die Angestellten sind sehr freundlich und wir haben uns sehr wohlgefühlt.
2024-10-29
Wir waren rundum zufrieden und kommen sehr gern wieder!
2024-10-29
I had a fantastic pedicure I don’t think that we would return because we could hear all the children crying in the morning and our bungalow wasn’t very well. Insulated from that.
2024-10-29
Kompliment für die sehr schön angelegte Parkanlage und die Gepflegtheit sowie Sauberkeit der Parkanlage. Auch ein grosses Kompliment an Ihr Personal, egal in welchem Bereich tätig, allesamt sehr höflich und kompetent. Das Frühstücksbuffet ist ebenfalls sehr abwechslungsreich.
2024-10-29
Tolles Hotel in toller Lage mit wunderschönem Park. Wegen Reisezeit Ende Oktober Outdoorpools nicht nutzbar. Indoor Pool leider voll und laut. Alles andere perfekt.
2024-10-29
The beds were very comfortable and rooms were very spacious. It was nice to have a suite with 2 bedrooms and a kitchenette. The grounds and restaurant were excellent. It is a very beautiful hotel. We also enjoyed the indoor pool. That was a nice surprise. We will definitely recommend it to others.
2024-10-28
Wunderschöner Park, tolles Frühstück
2024-10-28
See you soon xx
2024-10-28
Per tutto il resto grazie e complimenti
2024-10-28
Grazie perché pur avendo prenotato una camera meno costosa, in base alle nostre possibilità ,ci avete fatto sentire come dei sultani
2024-10-28
Struttura e parco eccellenti
2024-10-28
Grazie mille a John per averci accolto con cortesia ma soprattutto tanta tanta simpatia!
2024-10-27
Colazione wow, proposte senza glutine varie e buonissime 😍
2024-10-26
We had an amazing stay, and we already look forward to coming back!
2024-10-26
The garden is incredible! Thanks a lot to all the people who are working to maintain it like an Eden!!
2024-10-26
Struttura al top sotto ogni punto di vista!!!
2024-10-25
Fantastica la colazione ed il buffet del pranzo . Complimenti allo Chef, alla sua equipe ed al personale di sala sempre attento
2024-10-25
Un ringraziamento a tutto lo staff per la professionalità e cordialità dimostrate.
2024-10-25
Mi congratulo con tutto lo staff per l'attenzione e la cortesia
2024-10-25
Davvero una superba esperienza…. Magari avessi avuto più tempo
2024-10-25
Lieben Dank! Es war alles wunderbar! Wir lieben es bei euch und kommen bald wieder!
2024-10-25
Davvero ottima la scelta dei menù in particolare la qualità e la diversità presente nei buffet
2024-10-25
top!
2024-10-24
Super essen super service kommen gerne wieder
2024-10-24
Parkanlage wunderschön, Parkplätze ausreichend vorhanden
2024-10-24
Complimenti ottima struttura in un sito turistico straordinario
2024-10-23
DAnke für die tolle glutenfreie Speisenauswahl!!! Und für die freundliche Bedienung durch das Servierpersonal!
2024-10-22
Schön Parksnlage, gutes Bikeangebot 👍🏻
2024-10-22
Tolle Küche und sehr zuvorkommendes Service
2024-10-21
Sehr freundliches Personal!!!!!!!
2024-10-21
We thoroughly enjoyed our stay at the Du Lac et Du Parc Resort. The staff that we met were very helpful and professional from the moment we arrived till the moment we left. Our room and the choice and quality of food was excellent. We left wanting to stay longer.
2024-10-20
Struttura eccellente
2024-10-20
Tanti complimenti allo staff, dalla signora delle pulizie ai ragazzi della manutenzione in hotel e in giardino, al personale della sala colazioni molto gentili e attenti ai ragazzi del molo44, alle ragazze della reception e della spa, insomma TUTTI BRAVI perché cordiali e sempre sorridenti!
2024-10-20
Nonostante i nostri suggerimenti per miglioramenti, ci siamo sentiti molto bene e il personale è stato caloroso e competente in tutti i settori. La posizione è splendida, il parco era un sogno.
2024-10-20
Ringrazio il personale del ristorante i ragazzi del molo 44 sempre solari e gentili
2024-10-20
Un hotel che denota professionalità, cortesia e competenza.in tutti i settori , che raramente si trova al giorno d'oggi. Non saprei nemmeno chi ringraziare perché dal cameriere di sala, al personale della Spa o il semplice giardiniere che ti saluta con un sorriso ti senti coccolata. GRAZIE e sicuramente torneremo a trovarvi!
2024-10-19
Luca delle colazioni numero uno
2024-10-19
Marco and restaurant team were fantastic
2024-10-19
Vogliamo ringraziare lo staff per l’upgrade e la bottiglia in regalo per il nostro anniversario. È sempre magico stare li da voi! Al prossimo anno. Elena€Enrico
2024-10-18
Zimmer bekannt gut, Frühstück hervorragend, Abendessen sehr gut, ab und zu etwas mehr italienische Küche wäre wünschenswert. Das Personal war in allen Bereichen exzellent, freundlich, zuvorkommend und absolut kompetent
2024-10-18
Grazie di tutto super resort
2024-10-17
Danke für das Entgegenkommen bei der Buchung und den Gutschein. Wir kommen wieder!
2024-10-17
Es war einen schönen Aufenthalt bei euch! Dankeschön!
2024-10-17
Tolles Hotel, tolle Anlage in allem waren wir insgesamt zufrieden. Paar Punkte kann man verbessern. Die Freundlichkeit war grandios.
2024-10-16
Special recognition to Luca at the Breakfast restaurant, he was really the Highlight. Special recognition also to Katerina at the Spa for quality massage.
2024-10-16
Ringraziamo tutto lo staff per la gentilezza e professionalità, fornendo un servizio impeccabile e tempestivo. In particolare abbiamo apprezzato il trattamento e le attenzioni che la direzione dell’hotel ci ha riservato durante il soggiorno in occasione del ns 41mo anniversario di matrimonio.
2024-10-16
Alle sind sehr freundlich!!
2024-10-16
Beautiful stay!! 😍
2024-10-17
Ein besonderer Dank geht an Luca.
2024-10-16
Superb in every regard.
2024-10-16
We enjoyed an extremely pleasant stay at the hotel. Facilities were great, thoughtful and comfortable. Staff were helpful and friendly. Food was exquisite snd plentiful. Special mention to Ernesto and Salvatore in the restaurant.
2024-10-15
Sehr schöne Anlage, zentral gelegen, sehr sauber, sehr nettes Personal und ein Wiederkommen wert ☺️
2024-10-14
Die Freundlichkeit und Aufmerksamkeit der Mitarbeiter ist phantastisch. Herzlichen Dank auch an die Küche, die uns beim Abendessen auch mit vegetarischen Speisen verwöhnt!
2024-10-14
Sehr freundliches zuvorkommendes frühstückspersonal
2024-10-14
Sono tornata dopo tre anni che ero stata presso la vostra struttura e ho trovato un ulteriore miglioramento nei servizi e nella cortesia del personale. Complimenti al vostro staff, tornerò sicuramente!
2024-10-13
Pulizia e personale sempre impeccabile, soprattutto Luca durante il servizio colazione.
2024-10-13
Allo staff ristorante e spa
2024-10-13
Our cleaning staff were exceptional. Very efficient and welcoming.
2024-10-13
Da wir sehr schlecht in Fremdsprachen sind, hatte das Personal sehr viel Geduld mit uns. Ein grosses danke schön an das Personal und Angestellten.
2024-10-13
We LOVED staying here and had the most wonderful and dreamy few days. Already planning when we can come back!!!!! Thank you so much to the whole team :)
2024-10-12
Great place will be back
2024-10-12
Wunderschöne Anlage mit tollem Garten und Außenbereich. Die Zimmer sind auch top. Sehr gefallen hat uns die Tiefgarage mit Fahrradabstellraum.
2024-10-12
Ansonsten alles toll
2024-10-12
Thank you very much to Marsildo. He made our stay very special and our experience far exceeded expectations.
2024-10-11
Gorgeous gardens
2024-10-10
Wir haben uns sehr wohl gefühlt!
2024-10-10
The pizza restaurant was amazing and one of the best pizzas we had while we were in Italy, actually! The breakfast was fabulous and over the top and the maître d and waiters were very, very good! Great job. The bar was a nice place to get a drink and a snack. The ground grounds are beautiful. The spa service was a good quality, but I would say the Jacuzzi and relaxation area are a bit outdated in my opinion.
2024-10-10
Alles hat uns bei Ihnen sehr gut gefallen. Das Personal war immer sehr hilfsbereit und freundlich. Wir werden definitiv wiederkommen.
2024-10-10
Das Reinigungspersonal ist sehr sauber und sehr freundlich Danke für die angenehme Zeit bei Ihnen
2024-10-10
Ringrazio per il trattamento e complimenti sia per la struttura che per il personale cortesi e cordiale alla prossima
2024-10-10
Der Bikeraum ist fantastisch. Zudem danken wir den Mitarbeitern des Aria, welche uns immer beim Abendessen verwöhnt haben.
2024-10-10
Ungemein freundliches zuvorkommendes Personal, auch und gerade im Housekeeping. Da wir im ersten Augenschein sicher nicht dem üblichen Gast in Ihrem Hause entsprechen, freue ich mich immer über Personal, das nicht voreingenommen ist. Wunderbare Anlage, die auch 17 Jahre nach meinem ersten Aufenthalt nichts von ihrem Charme und ihrer Gepflegtheit vermissen ließ.
2024-10-10
Bravi!
2024-10-09
Super freundliches Personal! Man fühlt sich sehr wohl und willkommen!
2024-10-08
The waiting staff in the restaurant and bar were superb - thank you. Lovely food. Beautiful gardens. A choice of comfortable areas to sit inside the hotel. Good access to the lake.
2024-10-08
Wir freuen uns immer wieder darauf, wieder zurück zu kommen um schöne Tage hier zu verbringen.
2024-10-07
Großes Lob und herzlichen Dank an das Frühstücks-Team der Murialdo Suites. Sehr freundlich und aufmerksam. Ebenfalls großes Lob an das Team des Pool-Restaurants Cappanina. Wir waren einmal Mittags und einmal Abends dort zum Essen und haben beide Male sehr gut gegessen und wurden sehr freundlich und aufmerksam bedient.
2024-10-07
Complimenti per la location che è un incanto con tutto il verde meravigliosamente curato,le papere che girano tranquille sembrava di essere in un oasi di pace... complimenti a tutto lo staff per la gentilezza e la grande competenza ..tutto splendido anche la piscina cristallo che si illumina..che dire una location fantastica...ci torneremo...😊
2024-10-07
Die Parkanlage ist grandios, das Personal war sehr freundlich!
2024-10-07
capo sala al ristorante gentilissimo, pulizia ottima degli ambienti, e del parco disponibilita anche riguardo al nostro cane a seguito
2024-10-06
Ringraziamo il Presidente,ilDiretttore e Domenico Restaurant Manager.
2024-10-06
Eine wunderschöne Anlage mit sehr freundlichem, hilfsbereitem Personal.
2024-10-06
Grazie Nouhalia!!!!
2024-10-06
Sehr liebenswertes hilfsbereites Personal, sehr zuvorkommendes Housekeeping. Wunderschöne Anlage, die nach meinem ersten Besuch vor 17 Jahren nichts von ihrem Charme und ihrer Gepflegtheit verloren hat. Chapeau!
2024-10-06
Ihr Personal ist ausgesprochen freundlich und hilfsbereit. Die Reinigungskräfte sind spitze. Wir kommen gerne wieder.
2024-10-06
Der Park und die Lage sind einfach nur traumhaft. Das Essen war hervorragend. Das Personal war perfekt.
2024-10-06
Ganz großes Kompliment an das Du Lac et du Parc Team - Angelica, John, Ousmane & alle anderen nicht namentlich genannten Kolleginnen und Kollegen: Euer Lächeln & Eure Hilfsbereitschaft war stets außergewöhnlich!!!
2024-10-05
Vielen Dank an das freundliche und hilfsbereite Personal. Weiter so!
2024-10-05
Vielen Dank an das Personal beim Frühstücksbuffet auf der Dachterrasse und dem Armonia Spa. Wir konnten uns als Familie sehr gut erholen.
2024-10-05
Tolles Gartenrestairant / Pizzeria mit exzellenter Bedienung und Qualität- bitte weiter geöffnet halten
2024-10-05
Unser erstes Zimmer 455 hat fürchterlich nach altem Raum gerochen. Danke für den freundlichen reibungslosen Zimmerwechsel. Mit Prosecco 🥳
2024-10-05
It’s been a while since I’ve encountered staff this friendly! It was a joy being there, from restaurant to reception. Also the park area is absolutely beautiful- an oasis. Please give my thanks to the cooks, who are doing amazing work, and the ducks for being adorable.
2024-10-05
Sehr freundliches Personal das alle Wünsche erfüllt und auch die Zimmer vor dem offiziellen Check In bereitstellt!
2024-10-05
Besonders schön finde ich, dass es viele langjährige Mitarbeiter gibt, die man immer wieder trifft und die einem das Gefühl von „nach Hause kommen“ geben. Ansonsten wie immer top!
2024-10-04
Our porter was amazing and so was the wait staff and chef at the pizza restaurant. They went out of their way to accommodate us with the baby.
2024-10-04
Gli addetti alla pulizia e facchini molto gentili, sorridenti e competenti
2024-10-04
Die neuen Sequoia Zimmer machen einen sehr guten Eindruck: Raumaufteilung, Bad, Beleuchtung, Technik.
2024-10-03
John with the Bell Staff is an absolutely wonderful asset for your property. We were traveling with our four-year old daughter and he took the time to acknowledge and make a connection with her. His smile, courtesy, and knowledge of the resort and area are fantastic. I’ve worked in the hotel business for 30 years at high-end properties and can truly say he is one of the best I’ve ever encountered. Thank you, John! The breakfast buffet and staff were top notch at every level. The sincerity, service and awareness of each staff member was amazing. Truly an all-around excellent stay and we already can’t wait to return!
2024-10-03
Bis auf den Sauna- Bereich war alles perfekt
2024-10-03
Beautiful hotel and grounds, really enjoyed our stay and staff were superb. However our room did not match the photo when we booked (it showed a sofa in the room) and ours was smaller than expected and would have hugely benefited from the suggestions above.
2024-10-02
Best Hotel I ve been so far :)
2024-10-02
Thanks to the Aria restaurant staff for arranging an impromptu birthday surprise pastry and candle for a guest on Monday 30 Sept
2024-10-02
cleaning staff very kind. overall staff very good.
2024-10-02
Grazie a tutto il.personale reception e il personale delle colazioni(Sig Luca)
2024-10-02
Pflanzliche Auswahl an Gerichten in der Capaninna sehr fortschrittlich
2024-10-01
Night porters are great at their job, fast, friendly and efficient
2024-10-01
Das Frühstück ist sehr, sehr gut und das Personal trotz der hohen Aufkommens super freundlich. Der Park ist einzigartig und toll angelegt.
2024-09-30
Staff are amazing. Iris in particular was so friendly
2024-09-29
Un ringraziamento a tutto il vostro staff. L'esperienza è sempre unica. Non vediamo l'ora di ritornare. A presto!
2024-09-29
Thanks for a lovely holiday. We hope to come back one day!
2024-09-29
Der Gesamteindruck, das Feeling inkl. dem Hotelpark sind sehr gut. Wir werden auf jeden Fall wieder kommen.
2024-09-29
Kompetentes und höfliches Personal. Reinigungspersonal im Bungalowbereich hervorragend
2024-09-29
Das Personal ist wirklich sehr freundlich und aufmerksam. Danke Thieri, Adriano, Luca!
2024-09-29
Besonderen Dank für Herzlichkeit an Domenico (Capaninna) und Marco (Roof Garden).
2024-09-28
Ottimo servizio, struttura molto curata anche nei dettagli, personale attento e disponibile, dopo anni che torniamo non ha fatto altro che migliorare: complimenti
2024-09-28
Breakfast staff were brilliant
2024-09-28
Marco und sein Team lassen den Tag super starten - sehr aufmerksam, freundlich und höflich - so wünscht sich das ein Gast.
2024-09-27
Alles war sehr hervorragend.
2024-09-26
Un grazie speciale al Direttore Galienie alla proprietà Paolo e Andrea Perderzolli per la squisita ospitalità e le attenzioni
2024-09-26
Es war ein perfekter Urlaub in werden nächstes Jahr wieder kommen
2024-09-25
John!
2024-09-25
Wonderful experience
2024-09-25
Wunderbarer Urlaub, alles perfekt, absolut empfehlenswert
2024-09-25
Wie immer ein wunderschöner, entspannter und besonderer Aufenthalt! Immer wieder!
2024-09-25
Many thanks for a most enjoyable stay, especially to all the staff who were so helpful.
2024-09-24
Das Reinigungspersonal ist vorbildlich . Der wunderschöne Park ist unverändert gut gepflegt.
2024-09-24
Reception staff were very good Our room maid, Fede, was excellent.
2024-09-24
Das Personal im Restaurant Aria war äußerst freundlich, wir hatten dort einen tolles Dinner/ Frühstück und wurden sehr gut bedient. So einen tollen Service erlebt man nicht in vielen Hotels.
2024-09-24
Das ganze Personal ist sehr nett. Wir freunen uns schon auf den nächsten Aufenthalt bei Ihnen im Hotel.
2024-09-23
Comments included above.
2024-09-23
Staff were excellent
2024-09-23
Thank you and well done to all staff.
2024-09-23
Complimenti alle ragazze del miniclub
2024-09-23
The front staff was outstanding! All personnel we met were gracious and professional.
2024-09-23
Beautiful gardens and plenty of places to sit. Loved how the gardens led to beach. Staff in restaurant were brilliant
2024-09-24
Top! Wie jedes Jahr!
2024-09-23
Ein Traum mit einem kleinen Schönheitsfehler. Herr Ernesto, hat im Restaurant uns jeden Wunsch von Augen abgelesen. Danke
2024-09-22
Ottimo servizio quello di lasciare parcheggio anche per giorno di partenza, grazie
2024-09-22
La permanenza nella Vostra struttura è stata oltre le aspettative, la cortesia di tutto il personale è ottima, una menzione speciale per il sig. Luca un cameriere attento e professionale che ci ha reso la colazione di questa mattina un momento davvero felice del nostro anniversario da Voi . Grazie .
2024-09-22
Housekeeping Kira und Adil sind Perlen Tieri und sein Staff im Capannina sind wunderbar
2024-09-22
Danke an alle. Vor allem an Rezeption bei Suche nach meinem Tablet!!! Das gesamte Personal ist wirklich prima.
2024-09-22
Luca (Frühstück-Team) war großartig.
2024-09-22
The restaurant / breakfast staff were very professional, helpful and friendly. Nothing was too much bother. I highly commend them. Restaurant spotless and tables cleared and cleaned very quickly. The room cleaner was extremely efficient. Took ages to find the mini fridge and safe- hidden behind a huge mirror! Also missed written instructions for hotel offerings - not everyone wants a digital connection for instructions -barcode reader
2024-09-21
Herzlichen Dank für den schönen Aufenthalt in Ihrem Hotel! Wir haben uns mit unserem Hund sehr wohl im Bungalow gefühlt. Es hat uns an nichts gefehlt. Wir können das Hotel uneingeschränkt empfehlen und kommen sehr gerne wieder!
2024-09-21
Perfetto
2024-09-21
All staff are lovely
2024-09-21
Thanks to all the great staff at the Capannina and breakfest buffet.
2024-09-21
Sehr freundliches Personal!
2024-09-21
Very clean and renovated appartment.
2024-09-21
Alles perfekt!
2024-09-21
Vielen Dank für die Familiere Aufnahme und Behandlung in Ihrem Haus. Ihre Familie Kaiser
2024-09-21
Thankss.
2024-09-21
Fabulous staff especially in the bistro bar
2024-09-21
Vielen herzlichen Dank für das Upgrade und das Geschenk! Wir werden gerne wiederkommen🤗
2024-09-21
Ein traumhafter Tag (2 Übernachtungen) am Gardasee. Vielen Dank, dass Sie dazu beigetragen haben.
2024-09-19
The
2024-09-19
I really enjoyed my stay here with you, it was my first time to Italy and staying here has made me decide that Italy is a fantastic choice for my future holidays, the food the people, being made to feel welcome, everyone has gone above and beyond such a beautiful and fantastic country, thank you so much
2024-09-18
Sehr nettes Personal
2024-09-18
All staff.
2024-09-18
vielen Dank für den wunderbaren Aufenthalt.
2024-09-17
Ringrazio per la gradita sorpresa di compleanno e complimenti ai ragazzi del bistrot
2024-09-17
Wonderful place to say! We had a great time. The property and location was beautiful. I look forward to returning.
2024-09-17
Thanks for the excellent cleaning service for the rooms and extremely good food in the restaurants.
2024-09-16
Servicepersonal beim Frühstück sehr nett und zuvorkommend.
Favoloso
Ristoranti
Reception
Aree comuni e servizi
Sostenibilità
Miniclub
Viale Rovereto 44, Riva Del Garda 38066, TN
+390464566600
2025-09-14
Personale gentilissimo Giulia della Spa bravissima e professionale