2026-03-26
We would like to say a special thank you to Mahmood, the night duty receptionist on Tuesday 24th March. He was so kind and extremely helpful when my husband was taken ill in the night. He called a Doctor and then a taxi to take us to the nearest 24 hour pharmacy to collect antibiotics that were prescribed. We are very grateful to him.
2026-03-26
We were very pleasantly surprised about everything. The reception staff, in particular, were great.
2026-03-24
Sehr freundliches Personal am Empfang!
2026-03-23
Bravo
2026-03-21
Thank you to the entire staff. From check in to check out, to housekeeping and random questions, everyone we encountered was helpful, pleasant and welcoming. This is my third time staying at this property and I look forward to visiting again.
2026-03-17
Muito obrigado pelo cuidado e cordialidades!
2026-03-15
Maravilloso todo. Ubicación, limpieza, personal, comodidad y todo. Muy recomendable.
2026-03-15
Receptionists were very friendly and helpful and the other staff were also very helpful
2026-03-08
Thank you to the man at reception who helped get us an early check in and set up the sofa bed so our daughters could have a much needed rest at midday
2026-03-08
Very efficient and friendly
2026-03-08
Tks a lot for everybody’s staff! Especially for the Emanuelle! Everything was good!
2026-03-07
Très bel accueil ! Merci la gentillesse du personnel !
2026-03-07
Very nice and helpful staf.
2026-03-06
Will definitely return
2026-03-06
Благодарю за гостеприимство. Персонал вежливый и приветливый. Расположения отеля супер. Номер бвл большой и удобный
2026-03-02
Grazie per la disponibilità e la gentilezza
2026-03-02
Grazie mille!
2026-03-01
Complimenti per la cordialità e la disponibilità
2026-02-27
Заселили сразу! Огромное спасибо!!!
2026-02-26
The staff was friendly and helpful
2026-02-24
Overall the staff was very friendly and professional
2026-02-25
There were certain Front desk operators that were very helpful. I wish I wrote down his name. He went above and beyond the others.
2026-02-23
Paula was especially helpful with my reservation.
2026-02-24
Durante nuestra estadía nos han atendido muy bien. El personal muy amable, especialmente la persona que te recibe en el desayuno. Encantados de hospedarnos ahi.
2026-02-23
Thanks to all of the staff for making our Olympic Vacation a wonderful experience.
2026-02-21
Lovely stay!
2026-02-20
On my first or second night, my toilet stopped flushing. The gentleman who works the overnight shift at the front desk fixed it very quickly.
2026-02-18
Very helpful staff.
2026-02-18
I would like to thanks Mahmoud on the reception for his service and hospitality. Also big thanks to the room service team 👍🏻👍🏻👍🏻
2026-02-17
Mike and I would like to share the thanks to you and your staff for making our journey wonderful!
2026-02-17
All staff courteous, professional and friendly. Particular thanks to the breakfast waitress from Venezuela, with whom I had a nice chat (in Spanish). Exceptional stay all around
2026-02-17
Staff was excellent, we don't speak Italian but your staff took the time and patients to help ,thanks again
2026-02-15
Personale molto gentile disponibile e competente
2026-02-14
Thanks for having us in this special occasion
2026-02-15
Everyone from front desk to housekeeping were very friendly and helpful when needed
2026-02-15
Reception staff and assistants were ready and wanting to assist us at all times. Staff who cleaned our room also did a great job.
2026-02-13
All reception staff excellent and very helpful.
2026-02-10
We were upgraded from a double room to a suite, which we really appreciated. Thank you 😊
2026-02-09
Courteous staff
2026-02-05
Early check-in (by 1pm) was very much appreciated. Staff/Management were exceptionally friendly.
2026-02-04
bon hôtel confortable, très bien situé notamment pour la Scala
2026-02-04
We had a very pleasant stay
2026-02-02
Il personale è stato molto gentile e professionale.
2026-02-02
Amazing management
2026-01-29
We have a very pleasant experience staying in your hotel, thank you very much
2026-01-29
We really enjoyed staying here. The lady on reception was v helpful. All staff we met were friendly. We will stay here again when visiting Milan.
2026-01-25
Gentilissima la signorina che ci ha accolto al nostro arrivo io stavo malissimo e lei si è subito attivata per farci avere la stanza il prima possibile
2026-01-25
The room was perfect for three adults. The room was always clean and the location is the best in Milan.
2026-01-25
Gracias por estancia. Espero que volvamos a vernos Gracias por todo
2026-01-26
Thanks
2026-01-21
Thank you all And thank you mhmood
2026-01-21
Thanx to all they are kindly and helpful
2026-01-14
Thanks a lot to the management and owner of this magnificent hotel, it was a wonderful stay
2026-01-12
Tive meus pedidos atendidos
2026-01-12
Cortesia e professionalità, struttura e personale assolutamente consigliabili
2026-01-11
Thank you for a wonderful stay!
2026-01-11
We found the staff all very welcoming and helpful
2026-01-08
Thank you …was a great hotel…a little cold at night but was ok
2026-01-05
Very good accomodation conditions and cleaness ! Please keep it! !
2026-01-05
Sempre perfetti, grazie. Al prossimo soggiorno
2026-01-06
Very clean and friendly ambient on hotel! Cleanig staff was allways present and reception personnel polite and ready to help in each moment!
2026-01-05
Спасибо
2026-01-02
Amazing staff! so welcoming and friendly, i would like to thank you all for making this such a great experience.
2025-12-30
Thank you to the warmth and hospitality of the staff at your hotel. Our family enjoyed our stay in the hotel.
2025-12-29
Grazie mille .
2025-12-29
The staff was wonderful. Special thanks to the breakfast staff that accommodated we jet lagged patrons, and helped me create boxes to go! Grazie!
2025-12-30
Thank you all for the exemplary service in helping us in every way with directions, arranging for things dropped off or picked up, etc. Everyone was always courteous and kind. Thank you again.
2025-12-28
Della gentilezza
2025-12-26
La atención del personal muy bien , la ubicación del hotel fantástica, cerca de todo .
2025-12-26
Merci pour le personnel a l'accueil et le porte bagage
2025-12-22
Great services and great hotel
2025-12-19
Thank you to the Duomo Team for making my first trip to Milan a pleasant one!
2025-12-17
Agradecer a todo el staff del hotel. Amables, solícitos. Resolvieron con rapidez las demandas. Recepcionistas, limpieza y mantenimiento de 10. La ubicación perfecta
2025-12-18
La atención del personal es excelente
2025-12-15
Sehr schöne , saubere Zimmer . Freundliche Mitarbeiter. Insgesamt ein sehr schönes Erlebnis. Mille gracie
2025-12-15
Thank you for creating a safe, clean, welcoming atmosphere for your guests.
2025-12-15
Excelente trato, con los clientes, siempre dispuestos a aportar y dar la mejor atención
2025-12-12
Super staff. Good work
2025-12-13
Nos hospedamos por segunda vez. Una estancia muy cómoda y agradable.
2025-12-11
Thank you for being so good at giving us directions how to get to things and being so fast about coming and helping us with the shower door that came off
2025-12-10
Merci pour tout bienvenue
2025-12-08
Muy bien
2025-12-05
We enjoed the service, the cleanliness, the effort to make us to fell comfortable, the room amenities, and the attention given to every detail.
2025-12-03
Thanks a lot for your hospitality
2025-12-03
Thanks for making my grandson's 1st birthday special. The staff was very attentive, friendly and made our trip to Italy overall welcoming.
2025-12-01
Grazie mille per aver preso cura di noi. Abbiamo trascorso un soggiorno molto piacevole con voi e speriamo di rivedervi in primavera. A presto, Claire e Greg
2025-12-01
Gracias por sus atenciones
2025-12-01
Repetiré El personal exquisito
2025-11-30
Keep up the good job
2025-11-28
QUIERO AGRADECER INFINITIVAMENTE, POR SER COMPLICES AL DEJARME EN MI HABITACIÓN EL RAMO DE FLORES QUE MIS HIJOS SOLICITARON POR MOTIVO DE MI CUMPLEAÑOS. Y LO RECIBÍ EN LA HABITACIÓN CON UNA BOTELLA DE VINO. MIL GRACIAS.
2025-11-27
I think Emmanuelle was excellent and he took care of the issues.
2025-11-27
Front desk staff Emmanuel was most pleasant and helpful in giving detailed information on how to get to places of interest.
2025-11-30
Ottima struttura nel cuore di Milano ben servita
2025-11-25
Many thanks for kindness and availability
2025-11-26
Our highest compliments to staff and management. You helped make our stay a very memorable one. We will likely choose this property again the next time we visit your city. We will also recommend it to our friends and family.
2025-11-25
Excelente hotel , muy buenas instalaciones , muy amables todos
2025-11-24
Thank you for your good service 💗
2025-11-25
An issue with a switch was attended to.
2025-11-22
Thank you for everything we had a pleasant stay
2025-11-20
Vi Ringrazio per la vostra professionalita' e gentilezza dell'albergo.
2025-11-20
My great stay in Milan Italy started with Duomo hotel
2025-11-17
Grazie infinite per la cortesia. Front desk personale molto professionali e efficienti.
2025-11-16
Thanks
2025-11-16
A truly perfect stay. The hotel was absolutely impeccable — beautifully decorated with great attention to detail. The atmosphere was elegant yet welcoming. The staff were discreet, kind, and made us feel genuinely at ease. A wonderful experience from start to finish
2025-11-16
Emanuele veramente professionale, preparato e gentilissimo
2025-11-14
Great staff, polite and welcoming
2025-11-12
Compliments to everything but especially to the staff. Very very kind, gentile and helpfull
2025-11-12
Un grazie speciale al direttore, Sr. Piero Ivaldi, sempre disponibile, gentilissimo e professionale.
2025-11-11
Great service!
2025-11-11
Ci si complimenta per la gentilezza e per la pulizia degli spazi comuni
2025-11-10
Complimenti a tutto lo staff...sempre gentile e professionale...grazie
2025-11-07
Gracias la señora de la recepción es encantaforax
2025-11-05
This was an end to end good experience on our trip and made it super easy for our family. Thank you
2025-11-03
Thank you!
2025-11-02
Thank you for all the staff as they were all friendly and helpful and especially to Mr. ahmed
2025-11-01
I would like to thank Mr Ahmed and all the staff as they were very friendly.
2025-10-28
Great staff and lovely hotel in good location
2025-10-27
Thanks for other things Complaint as mentioned
2025-10-25
Grazie per la vostra gentilezza e professionalità
2025-10-24
We had a great time, despite our flight disruptions. Thank you for still accommodating us, even though we were late. Loved the hotel.
2025-10-23
Ringrazio le due signore della reception, sono state molto cortesi, gentili e disponibili.
2025-10-23
Your staffs are so helpful and wonderful giving us information about the transportation to MXP airport. Save us a lot of headache.
2025-10-20
Front desk team was very helpful
2025-10-20
Wonderfully clean room and gorgeous bed linen. Amenities in room wonderful.
2025-10-18
Ok
2025-10-16
Everyone without exception Reception Porter Roomkeepers
2025-10-14
Many thanks to Emmanuelle for his help in addressing concern and request for room transfer. He demonstrated a good customer service. Stayed in this hotel for the third time and will book again if given a chance to spend vacation in Milan again :-)
2025-10-15
We enjoyed our stay. Thanks especially to check in lady who advised what to do as passport had been stolen at railway station. She was very kind and helpful.
2025-10-14
Thanks you to all the staff
2025-10-12
Thank you fir your cooperation, our staying was fabulous.
2025-10-11
The hotel provided good service in general, nice, clean and comfortable room. Reception staff were polite. It’s so warm to see the sweets put on bed after clean up everyday. Thank you,
2025-10-11
The staff at the reception are not only very polite, but smart and eff8cient ,also. In my remark that when somebody who has paid 500€/night cannot be charged a bottle of water, the receptionist at check-out immediately offered it for free. He could have argued and insist, but he did not. It's not.a matter of money, it's smart handling. People always make a difference, apart from shee5s and pillows.
2025-10-10
We had an excellent stay at your hotel this past week. Great customer service and facilities.
2025-10-10
Many thanks for a very clean and spotless hotel making our experience very enjoyable. Even down to the lady who knocked every eve to ask if everything was ok and if we needed anything
2025-10-10
Thank you all for your assistance during our trip!
2025-10-08
Everyone is very knowledgeable, friendly and helpful.
2025-10-05
Ваш отель очень хороший. Сохраните достигнутое! До скорой встречи.
2025-10-05
The apartment was very clean, well appointed and the bathroom body wash, shampoo and conditioner were of excellent quality (not surprising being Frederick Malle)
2025-10-05
Thanks and compliments to the attendance, specially to a person who attended us in our native language (Portuguese) - due to my bad memory I forgot his name but he was really kind to me and my family!
2025-10-03
The staff were very friendly.
2025-10-03
Thank you to the cleaning and check in staff.
2025-10-02
Thanks for having us last night
2025-10-01
Accoglienza di ottimo livello, posizione centralissima, camera accogliente.
2025-10-01
I would like to extend my sincere thanks to all the staff, especially Azeria (the trainee), who was exceptionally helpful. She assisted us with many things, particularly in making our trip to Lake Como smooth and enjoyable.
2025-09-30
Sergio on reception was very helpful
2025-09-29
All the staff we encountered were friendly and very helpful especially the reception staff. Very much appreciated!
2025-09-29
Thank you for the great service and wonderful experience that we had during our stay. It was our 29th wedding anniversary and the team made it a very memorable one!
2025-09-28
Recepción muy amables y profesionales, nos facilitaron en varias ocasiones el viaje, recomendando restaurantes, taxis, etc Hablaban español
2025-09-28
Bravi. Siamo stati davvero bene.
2025-09-27
Very kind and considerate staff, striving to assist guests even with language barrier
2025-09-25
Personal siempre atento y amable, tanto en recepción como en desayuno
2025-09-22
Hemos pasado una excelente estadio en Milán. Volveríamos a vuestro alojamiento.
2025-09-21
Sergio was helping us a lot Great job
2025-09-21
Todo perfecto, preparados para volver
2025-09-20
Gentilezza e disponibilità H 24
2025-09-20
Agradeço a disposição do sr gerente Front Desk em deferência para deixar 2 malas até volta de Lagi Como mas não precisou.
2025-09-20
We appreciate for pleasant service and help. It’s very comfortable to have a place for luggage if you have late flight. And welcome service (tea, coffee etc.). Hope to come back again.
2025-09-18
Thank you!
2025-09-16
Sehr freundliches und hilfsbereites Personal.
2025-09-16
Very pleased with my stay at your facility
2025-09-16
Paola is very professional and knowledgeable. She is a true asset to your hotel staff .
2025-09-15
Thanks for everything
2025-09-15
Thank you to the young man who was assisting me with the safe in the room! He was very patient and kind.
2025-09-14
Unfortunately we had a huge delay with our plane and missed one night out of the 2 nights. We were very grateful for the management keeping up with our delays. We were so disappointed that we didn’t get to spend 2 nights in Milan. We will be coming back.
2025-09-14
Great stay
2025-09-14
Muy satisfechos con nuestra estadía
2025-09-12
Thanks!
2025-09-12
All the staff in the hotel have been so helpful and kind throughout my family's stay in Milan. They were so accommodating to the needs of my family, and I'm so appreciative of it.
2025-09-11
Thank you for all your hospitality. You have answered all our questions, given us places to dine and directions to all the areas we have visited. It was pure pleasure and we are already coming back in 5 days. See you soon.
2025-09-11
Very clean and very nice staff
2025-09-06
From the moment we arrived to the moment we left we had an amazing experience. Concierge was absolutely wonderful in helping us arrange services and great recommendations. Thank you so much!
2025-09-06
Clean kind
2025-09-03
Very helpful front desk staff
2025-09-02
Very friendly team and I love the new lobby rennovation.
2025-08-29
We had a slight issue where our original room was unavailable (a ‘Premium’) and we were upgraded to a Deluxe. However, the layout and finish was not something we were keen on and had deliberately chosen the Premium at booking. There were no other rooms available in our original bracket, however the team kindly provided us with a truly stunning room that really made the last night of our trip incredible. The staff were friendly and helpful the entire time, even hunting down a spate adapter for our chargers in the night, and providing helpful tips for the main things to see and how to get around. 100% would stay again if we ever come back to Milan and would recommend to friends/family.
2025-08-30
Thanks to the management for the room upgrade provided. The front desk staff were also fantastic in helping me out with a couple of issues, and providing advice.
2025-08-28
The front desk staff were extremely helpful when required.
2025-08-29
All of the above and nothing seemed to be too much trouble including the house keeping staff.
2025-08-29
Thanks to all staff. Everyone was very accommodating and helpful, especially the front desk.
2025-08-27
Muchas gracias por toda la atención todo genial
2025-08-26
Fabulous visit! The staff was wonderful! As was the room and breakfast!
2025-08-27
Absolutely Top Notch!!! From communicating with the desk staff, breakfast, room amenities and location, this hotel should be a 5 Star. It is hust outside if the people crush around rhe Duomo, yet only a few minute walk to visit the religious and fashion center of Milan.
2025-08-25
Thanks and compliments to all the reception team especially Ahmed who attended on our first arrival day 23/08/2025 and the guy(i forgot his name) who attended on 24 and 25/08/205 they were both very helpful and professional.
2025-08-25
The hotel is impeccable, and the staff very helpful and welcoming
2025-08-25
L cceuil et le personnel tres bien merci
2025-08-20
Front Desk persons were very nice and helpful.
2025-08-20
Thanks to all the staff, from the front desk, the breakfast room and the room make up people, most helpful and patient with us Australians with no knowledge of your language
2025-08-17
Gracias por su amabilidad
2025-08-17
Guten Tag, es war sehr gut und sehr sauber, wir haben unser Aufenthalt sehr genossen. Vielen Dank
2025-08-16
Thank uou for your good service and we have a pleasant stay as always on our visit to Milan
2025-08-16
Thanks for tour good service and we have pleasant stay as always at Duomo Hotel !
2025-08-12
Thanks to management team
2025-08-13
very pleasant
2025-08-10
Verry good hotel
2025-08-09
front desk check in staff were excellent
2025-08-10
Thank your wonderful staff for an amazing experience.
2025-08-10
Reception and all staff were very nice and friendly
2025-08-09
Complimenti per il personale . Le ragazze presenti al servizio della colazione sono cortesi , sorridenti e disponibili
2025-08-02
Personnel très courtois et hôtel très bien placé
2025-07-30
Das Rezeptionspersonal war äußerst freundlich, zuvorkommend und hilfsbereit – ein echter Pluspunkt, der den Aufenthalt angenehm gestaltet hat. Die Lage des Hotels ist ausgezeichnet – nur ca. 2 Gehminuten zum Dom sowie zur Haupteinkaufsstraße. Alle wichtigen Sehenswürdigkeiten sind fußläufig erreichbar. Das Hotel bietet eine 20% Ermäßigung auf die Parkgebühren – ein willkommener Vorteil für Gäste mit eigenem Fahrzeug.
2025-07-28
I want to thank the management for understanding my personal situation and allowing me to stay again and enjoy the facility and Milan again. I also want to thank Ayman for being helpful and the front desk for their professionalism. Thank you to the cleaning crew whose done a wonderful job.
2025-07-27
Personal top, Reinigung super
2025-07-27
The front desk service was excellent - very welcoming and helpful with the questions pertaining to the area.
2025-07-28
Tolles Personal, gutes Konzept
2025-07-28
Sehr freundlicher und Empfang und sehr freundliches Personal. Wir kommen gerne wieder
2025-07-27
Mille grazie al signor Gianni che ci ha aiutato ad uscire da una situazione di emergenza con un'ottima offerta in modo semplice! 🙏🏻
2025-07-26
Great hotel
2025-07-24
Thanks for the hospitality, it was a great place to stay!
2025-07-20
Excellent service with reservations for restaurants.
2025-07-17
Ringrazio per la gentile accoglienza per la pulizia di tutti gli ambienti ed ho apprezzato l’arredo della camera.
2025-07-16
Upon arrival on 14 July 2025 at 11AM the male receptionist with glasses helping us out was really welcoming and friendly.
2025-07-16
Staff all around was extremely helpful with out entire stay. Outgoing caring and kind truly appreciated.
2025-07-15
Il servizio è ottimo sotto tutti i punti di vista, dalla disponibilità e professionalità del personale alla pulizia accuratissima della stanza arredata in modo raffinato, funzionale e con ogni comfort; il bagno è impeccabile non solo grazie alla qualità e allo stato dei sanitari e della biancheria ma anche per l’elevata qualità dei prodotti per la cura del corpo e dei capelli; la cucina a scomparsa è estremamente utile e ben organizzata; in via San Paolo si torna più che volentieri!
2025-07-15
Thanks! I hope the issue resolved for the next guest
2025-07-14
waren richtig zufrieden, Personal freundlich und zuvorkommend
2025-07-13
Thank you to the housekeeping manager/supervisor.
2025-07-12
Lovely hotel. If I return to Milan, I will definitely stay here again. Quiet. Well-located. Extremely helpful staff.
2025-07-12
Thanks for evwrytjing.
2025-07-11
Emanuel (the gentleman who lives in Cinisello Balsamo) was extremely friendly, helpful and a delightful person to deal with. In addition, I happened to mention that it would be my husband's birthday and he remembered and then arranged a bottle of prosecco for us to enjoy. Thank you for your generosity
2025-07-10
Merci pour la gentillesse à l'accueil... même un accueil en francais que nous avons beaucoup apprécié.
2025-07-07
The staff was very nice, especially the man who stays until 11:00 PM
2025-07-07
Great hotel in Milan
2025-07-06
شكراً لكم كنتم الخيار الافضل وسوف تكرر الزياره لكم تميم من السعوديه
2025-07-02
Thank you for the cleanliness of the room and delicious breakfasts.
2025-07-02
Thank you for the kind hospitality and welcome as we checked in. Our stay was great and the space in the room was perfect for our family of 3.
2025-07-03
Lovely person at the reception
2025-07-01
Reception staff very helpful and accomodating
2025-07-02
Excellent front desk service . Room service v good
2025-06-30
Paola excelente conserge
2025-06-29
Thanks for the great service, attention to detail and making me and my family feel welcome.
2025-06-29
This hotel was fantastic, absolutely loved the location and the accommodation. We were staying with our two kids, and initially we had an issue with our air conditioning not working properly, and the issue was promptly addressed by management and we were moved rooms for the remaining two nights of our stay. They sent us a fruit platter to apologise, which was not necessary but a lovely gesture.
2025-06-27
Veramente straordinari,gentilezza e premura verso l'ospite e le sue esigenze a 360 gradi!
2025-06-27
Благодарность администратору на ресепшен Юлии,просто замечательная и очень внимательная.
2025-06-26
COMPLIMENTI. OTTIMA ACCOGLIENZA.
2025-06-24
I would like to thank all in team for helping us out in all stages n situations. from check in to all. Room was very clean. We had a situation where past mid night we came to know that our flight back to India has got cancelled. Although there was no availability of room in ur hotel in any of travel platforms, the team provided me a room at the earliest. I really appreciate n thank team n managment for same.
2025-06-23
Le personnel de chambre est très agréable et serviable.
2025-06-23
Ringrazio la reception per l'attenzione dimostrata.
2025-06-22
I was running late and was about to miss the check-out time but the front desk was so friendly and flexible about it.
2025-06-22
Love the location + brand new renovations of the hotel. Your team has been excellent and welcoming, and the breakfast spread is amazing as well :)
2025-06-22
We were made very welcome and the staff were very kind and helpful
2025-06-23
Thank you The room was great
2025-06-22
Thanks for resolving our air conditioning failure quickly.
2025-06-21
Thanks for the good service and very clean rooms and facilities.
2025-06-22
The staff on the desk were very helpful in assisting me with medical issue.
2025-06-20
Todo muy bueno, especialmente la calidad de todo el personal Deberian mejorar wifi
2025-06-20
Very Good
2025-06-20
Thanks the reception and let me to check in early. Very polite and helpful. Appreciate to provide water in the room, with good air condition, bathroom with fixed shampoo, conditioner and wash
2025-06-19
The front desk manager was extremely helpful,kind,friendly and generous!!! He is the reason I enjoyed my stay and the reason I will be back!!!
2025-06-19
Thanks to call the taxi and approved for late checked out. Overall they are friendly & professional.
2025-06-16
Thanks to your extremely polite, courteous, friendly & helpful staff , especially Sergio & Pemal
2025-06-17
Well done team especially domestic staff
2025-06-15
We had a lovely welcome to the hotel at reception with quick check-in. Great support at check-out as a taxi was called for transfer to the airport.
2025-06-15
Very good service. Fans are required in peak summer.
2025-06-14
Great location, design, and facilities
2025-06-14
As always, great friendly service and generous first vlass facilities
2025-06-14
Kindness and efficient
2025-06-12
Very friendly and helpful. Answered all our questions. Breakfast staff were lovely and happy to help. Room was very luxurious and clean. Thank you for a lovely experience. Location was incredible.
2025-06-13
Excellent stay in Milan. We will recommend it to others.
2025-06-12
Staff were friendly and courteous. Willing to assist when asked. Many thanks to all of the staff during our visit.
2025-06-11
Agradezco al chico de recepción que sabiendo los inconvenientes tenidos y que nuestro viaje de regreso era largo nos dio el cambio a la 117. Excelente su atención, no como el del compañero que nos recibió . La última noche fue la mejor.
2025-06-10
Subject: Heartfelt Thanks and Compliments Dear Management Team I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional hospitality my wife and I experienced during our recent stay at the Duomo Hotel in Milan. From the moment we arrived, your team's professionalism and attentiveness made us feel truly welcomed. The impeccable service, combined with the stunning ambiance and breathtaking views, provided an unforgettable experience. Thank you once again for your commitment to excellence. We look forward to our next visit! Warm regards, Michael & Beth Harvey USA
2025-06-06
The staff on reception were always friendly and courteous even when dealing with difficult clientele
2025-06-07
Amazing hotel and service
2025-06-05
A big thank you to the Director Ivaldi who always take care and always available.
2025-06-05
Great service, courteous
2025-06-05
Julia / yiulia was very helpful and efficient at check in.
2025-06-03
Read above
2025-06-04
Thanks for your help for everything.
2025-06-03
Everyone was very helpful and friendly!
2025-06-03
Had A wonderful stay in your Apartment, Great work and thank you to everyone in Duomo Milan for a wonderful time in Milan.
2025-06-01
Thanks for making our stay in Milan so pleasant.
2025-06-01
pulizia eccellente
2025-05-31
Personnel accueillant et à l’écoute Un grand merci
2025-05-31
Great stay
2025-05-31
Thanks to the maintenance team for fixing our sliding door!
2025-05-31
Grazie mille!
2025-05-31
Hola !!!! Agradezco mucho toda la amabilidad y predisposición de todo el personal, especialmente la recepción siempre atentos Muchas gracias 😊
2025-05-29
Desidero ringraziarla per la cortesia e la disponibilità di tutto il personale.
2025-05-29
We were extremely comfortable at your apartments and felt very warmly welcomed by Pimal at reception. We felt at home. Thank you for maintaining your apartments so well and food was equally great.
2025-05-29
Staff very helpful
2025-05-30
תודה רבה
2025-05-29
Para la Persona de recepción q tuvo la buena predisposición de enviarnos por correo un objeto personal olvidado en la habitación !!!!
2025-05-27
Great people, exelent lovation
2025-05-27
Your staff’s hospitality was amazing. Made us feel pampered and valued.
2025-05-25
Overall. Very good and location excellent.
2025-05-26
Thank you for a wonderful stay.
2025-05-25
Very clean and comfortable
2025-05-24
Thank you for such a wonderful stay. Great room and facilities. All staff were extremely friendly and very welcoming. They helped with all my questions and were extremely efficient throughout my nine day stay. I appreciated the assistance with transportation being arranged to the airport (so the end of my stay ended also on a high note). Breakfast was superb and the staff were wonderful. I felt very much at home! Looking forward to staying again. Location was unparalleled. I will certainly be recommending this hotel to family, friends and colleagues. Thank you again for making my holiday such a memorable one.
2025-05-24
The guys from Mauritius (sorry I forgot your name) is really kind, empthatic and prestative
2025-05-24
Great stay, only one nght, but our best hotel out of a 2 week stay in Northern Italy
2025-05-24
We had a great experience staying at the hotel. The staff were amazing and very friendly and helpful. Location is great. Wonderful experience!!!
2025-05-23
Der Service und die Freundlichkeit an der Rezeption war sehr sehr gut. Vielen Dank!
2025-05-24
Merci beaucoup pour tous les services. Nous avons beaucoup apprécié que l’employé à la réception parle français. Il était très sympathique et dévoué.
2025-05-24
I’d like to thank the lady in the reception she very friendly and helpful
2025-05-22
Il personale della reception è gentile e preparato.
2025-05-19
Die Zimmerdame hat versucht den Geruch im Abfluss der Dusche zu bekämpfen. Dies hat leider nur kurzfristig geholfen.
2025-05-19
Gentile hotel, La ringrazio per la vs ospitalita`, il ns soggiorno e` stato veramente incredibile. cordiali saluti Maria Sidorova da Destination2Italia
2025-05-20
Loved our stay. Thank you all.
2025-05-18
Staff all lovely people to interact with.
2025-05-15
Thanks a lot to all
2025-05-15
Many thanks..we had a grand time staying at your hotel
2025-05-13
Thank you for your professional and cheerful service. After a long flight, it is a welcome relief to arrive and stay at a well run hotel.
2025-05-14
I enjoyed your hotel very much. Staff was very friendly and helpful.
2025-05-12
Wonderful stay, daily cleaning service was excellent,and polite, friendly and helpful front desk. Loved the convenient location!
2025-05-12
We have nothing but wonderful things to say about our stay at the hotel. The staff were amazing. Friendly, courteous, and very very helpful. The breakfast was excellent. The location was very convenient and so close to everything as a tourist. The room we stayed in was great. Spacious and clean. Had all the amenities we needed.
2025-05-12
Despite the overnight building works we were aware of it happening and the ear protection helped to minimise the noise
2025-05-12
We find your staff very friendly and the service is very good. The location is amazing we just fulfilled all of our need for shopping, sight seeing and gourmet dining. Thank you! Jila Afjei
2025-05-10
Great team. Fantastic location
2025-05-08
Everything was perfect
2025-05-09
I am so sorry but I do not remember names at the moment. All were especially nice and helpful. Eager to meet my needs and make me happy.
2025-05-06
Was very good
2025-05-06
I don't know his name but the guy who helped us with our check in was very helpful and friendly. Great customer service!
2025-05-07
Very very good
2025-05-07
Excellent stay.. the reception staff were great, very helpful.
2025-05-05
Very welcoming arrival by reception staff.
2025-05-05
Helpful staff
2025-05-04
Excelente atencion en la Recepcion
2025-05-04
Thankyou for providing us with a really lovely, comfortable, clean and supportive service. We appreciated everything that was done to make our stay enjoyable.
2025-05-04
Great place
2025-05-02
The staff & everyone we had contact with was very courteous & helpful.
2025-05-01
Cleanliness and attitude of the staff is great. You need to work on the torn out elements!
2025-04-30
Lovely hotel and staff.
2025-04-30
We stayed for one night in the superior room. The room and service were excellent. Very friendly and helpful staff. Best location in Milan to stay. Highly recommended and will return next time in Milan.
2025-04-30
הכל היה מעולה, השרות נהדר. תודה
2025-04-29
Grazie a tutti per la vostra splendida accoglienza, splendido servizio, velocità e competenza ricordatevelo che ve lo dice un vostro collega
2025-04-28
Personnels très gentils, souriants.
2025-04-28
best
2025-04-27
Great!
2025-04-26
Kellemes 3 napot töltöttünk Önöknél. Figyelmes gesztus a lobbiban kitett kávé és víz.
2025-04-26
Thanks to one of the reception male staff members who was extremely helpful at check in. I don’t remember his name.
2025-04-25
Grazie per l'accoglienza, è fondamentale all'arrivo.
2025-04-24
No me acuerdo el nombre pero creo que era con P que nos hizo el checkin era muy gentil y agradable.
2025-04-24
En general el personal fue muy amable.
2025-04-22
all the staff were so welcoming and helpful
2025-04-19
RINGRAZIO CALDAMENTE LA GENTILEZZA DEGLI ADDETTI ALLA RECEPTION IN PARTICOLARE CARLO MARIA.
2025-04-19
Thank you to both our greeting and farewell clerks at the front desk. Very kind attentive and nice.
2025-04-17
hotel propre,personnels symphatique,tres bon petit déjeuner..
2025-04-17
Personal alle sehr freundlich und hilfsbereit 👍🏻
2025-04-14
Grazie per la gentilezza e disponibilità, il nostro soggiorno per quanto breve è stato molto piacevole. Torneremo sicuramente
2025-04-14
Thank you!!!
2025-04-13
Siamo stati benissimo.
2025-04-10
Большое спасибо администратору Юлии за участие, поддержку, понимание и профессионализм.
2025-04-08
We felt very welcome, everyone was really helpful. Thank you for making our stay even more enjoyable!
2025-04-06
Super!
2025-04-06
This hotel was one of the best experiences I’ve ever had , really more than perfect 😍 A huge thank the staff for their kindness and politeness, specially Ahmed and really all of them I don’t know the other staff names but all is super appreciated,they truly made our stay even more special And I will write a great review on google maps and booking
2025-04-03
Danke für alles
2025-04-03
Personale gentile e professionale
2025-04-02
The service is the best and the hotel location is a gem.
2025-04-03
Lors d’un prochain séjour, nous choisirons un chambre « dans la cour » …. Trop de bruit tôt le matin, le nettoyage avant 5h puis le flot des véhicules…. Mais vous n’y pouvez rien ! MERCI ENCORE POUR TOUT ! Nous reviendrons ! A . M.
2025-04-02
Complimemti a tutti, molto gentili e cordiali, ottimo lavoro!!
2025-04-02
Super Lage, angenehmes sauberes Hotel mit freundlichem Personal
2025-04-01
Nice staff
2025-03-31
Excellent service by your staff and well done
2025-04-01
Thank you for our stay and having gluten free options
2025-03-30
Had a lovely stay, thank you
2025-03-30
This is the best hotel i have ever been!!! Great location! Very comfortable room and service I will come back!!!!!!
2025-03-30
Our stage has been fantastic. It is the first hotel where we find our clothes folded when we are back in our room.
2025-03-30
👍🏽
Ottimo
Benessere
Aree comuni e servizi
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Colazione e servizi di ristorazione
Via San Paolo 13, Milan 20121, MI
+39 02 8646 0678
2026-03-27
I was taken ill on Tuesday night. Mahmood on reception was exceptional. He called for a doctor at 12.30am and sorted a taxi to the all night pharmacy. He was professional, caring and a credit to the hotel.