2024-12-22
Excellent service
2024-12-23
Avevo fatto la richiesta di una culla in fase di prenotazione. Arrivato in camera nkn c’era . Ho chiesto alla reception di portarla , mi hanno assicurato che l’avrebbero messa, ma non è stata mai portata in camera
2024-12-21
Molto professionali e cortesi.
2024-12-20
Yes, thank you for making our stay comfortable.
2024-12-17
Lo staff è stato cortese e gentile e ha soddisfatto le nostre esigenze
2024-12-17
Great staff and great breakfast !!!
2024-12-15
Always great staff. I also think that the quality of the restaurant food is now much better - and often excellent.
2024-12-12
Grazie, siete gentilissimi
2024-12-11
Grazie Mille
2024-12-09
Tutto impeccabile
2024-12-09
Gentilezza e professionalità da parte del direttore.
2024-12-04
Lo staff é squisito e rende molto piacevole il soggiorno
2024-12-05
Staff molto professionale.Sempre cortesi e disponibili.
2024-12-05
Ringrazio per la cortesia e l’efficienza
2024-12-03
Disponibilità, gentilezza e cortesia.
2024-12-02
Servizio impeccabile, da 5 stelle!
2024-11-29
soggiorno piacevole
2024-11-27
Eccellente
2024-11-26
GENTILI DISPONIBILI EFFICIENTI CORTESI SORRIDENTI GRAZIE DELLA CURA CHE MI AVETE RISERVATO
2024-11-26
Cine sempre tutto molto buono, ottimo servizio
2024-11-18
Thank you very much for the whole service we were totally satisfied with the service!
2024-11-20
U ringraziamento particolare al ragazzo sardo della reception
2024-11-19
Tutto ok
2024-11-18
Lo staff è stato molto attento e veloce a risolvere un piccolo problema .. quindi i miei complimenti a loro
2024-11-15
Ho trovato molto bella l iniziativa del pulmino per andare a Verona. Ottima idea molto comoda. Complimenti
2024-11-17
Geschäftsleitung ist nicht sichtbar!!??
2024-11-17
staff molto disponibile
2024-11-16
Good clean hotel at a reasonable price, thank you
2024-11-16
All'accoglienza appena arrivata, Staff disponibile sorridente e davvero cordiale e gentile .
2024-11-16
Tutti molto gentili
2024-11-13
Complimenti siete stati perfetti Grazie il mio piccolo mattia era contentissimo
2024-11-12
Das Essen war sehr gut!
2024-11-12
Perfetto, senza perdite di tempo, personale efficiente e preparato
2024-11-12
Complimenti per la gentilezza e disponibilità del personale della reception
2024-11-12
Complimenti al personale
2024-11-11
Personale sempre gentilissimo, durante questo soggiorno, in particolare, mi ha prontamente aiutato a risolvere un grosso problema
2024-11-06
You are doing a good job. Congratulation to the hotel and all the staff!
2024-11-07
No
2024-11-07
Il soggiorno è stato eccellente, e Miriam in Reception molto gentile. Purtroppo non è stato possibile supportarmi per un problema sulla prenotazione (non dipendente da voi).
2024-11-06
Tutti professionali e gentili molto disponibili
2024-11-06
Camera spaziosa bagno con doccia molto grande
2024-11-05
No
2024-11-05
Sehr freundliches Personal.
2024-11-04
Gratulation an ihr Front staff und Team im Hotel. Sehr hilfsbereit und extrem freundlich in der Kommunikation 👍Top Grazie mille
2024-11-04
Siete stati tutti gentili e competenti grazie per aver contribuito a rendere il mio viaggio speciale
2024-11-04
sempre attenta alle esigenze del cliente
2024-11-01
Thank you for my perfect holiday!
2024-11-01
Félicitations à vous, je vous tire mon chapeau
2024-10-31
Personal de recepción muy amable
2024-10-29
El personal del hotel es encantador y la habitación muy acogedora y funcional
2024-10-27
Das Hotel hat einen ausgezeichneten Service und sehr freundliches Personal. Jederzeit wieder in diesem Hotel
2024-10-28
Reception, bar and waiting staff were excellent
2024-10-27
lo staff e` molto gentile e professionale
2024-10-27
Al Barman ! Un servizio superiore alle aspettative.
2024-10-25
Fantastic room. Fantastic breakfast. Fantastic hotel.
2024-10-25
Lovely hotel. Very enjoyable stay.
2024-10-25
Me gustaría que la gente de recepción de otros hoteles fuera así de amable. Gracias.
2024-10-25
Reception top chiesto pasticceria eccellente e consiglio perfetto Nulla a dire anzi direi tutto da dire 😉
2024-10-23
everything was good . you have to focous on wifi bit better
2024-10-21
No
2024-10-21
I'm sorry I don't have his name but the man who seemed to be in charge in the restaurant was absolutely fantastic . All of the staff were very courteous and professional and when we had a problem with the shuttle bus, reception handled it well.
2024-10-20
Super employee in the bar and great Ukrainian lady’s on the breakfast
2024-10-19
Sehr tolles Personal
2024-10-19
Vorrei complimentarmi con Salvatore il barista persona eccezionale e super professionista
2024-10-18
Herzliches Dankeschön war eine schöne Zeit die wir bei ihnen verbringen durften.
2024-10-15
We both enjoyed our stay at your hotel. Reception staff very friendly with good english. Many thanks to Andrea & Guiseppe for their assistance.
2024-10-16
Es war alles perfekt 😍
2024-10-14
We Well Back Again
2024-10-15
Complimenti!
2024-10-15
Siete bravissimi!!!
2024-10-15
The staff here was absolutely wonderful to my guest and I during our stay. The hotel itself is really nice and the breakfast is definitely worth the price. Thank you so much for always helping us. Your kindness is truly appreciated.
2024-10-12
Vielen Dank für den angenehmen Aufenthalt.
2024-10-14
I liked the shuttle service
2024-10-11
Reception staff were especially polite and helpful.
2024-10-13
Puntuali ed attenti
2024-10-11
Molto bene
2024-10-08
Estremamente contento del servizio, professionale e preciso. Un consiglio, riuscire a reperire il personale del bar più velocemente per il caffè. - Manca parcheggio coperto (in caso di pioggia - sala fitness essenziale ok ma almeno una panca per poter utilizzare i manubri avrebbe fatto comodo.
2024-10-08
A very nice and clean hotel, the staff in all departments were very helpful and friendly thank you.
2024-10-10
Salvatore del bar muy amable y buena conversación
2024-10-08
All staff were wonderful, but we had a great time in the bar, with Salvatore. Thank you for the efficiency over all 7 days of our stay.
2024-10-09
Complimenti per la ottima attenzione, sia a Reception ed anche al restaurante e bar. Tutto benissimo. Grazie.
2024-10-08
The bald bar staff man was really lovely and friendly. Reception staff were also friendly and helpful. Hotel was nice and clean.
2024-10-07
Wir waren zufrieden, das Bett war groß und bequem, genau das, was wir für eine Übernachtung erwarten. leider roch das Zimmer nach Rauch ( Teppichboden )
2024-10-07
Thank you the overall experience was pleasant and the hotel clean and modern. The stag were very helpful. My only gripe was the lack of universal phone charger however the staff found me one. X
2024-10-07
Excellent from start to finish. Exceptional room and very clean. I also had the best chicken Caesar salad of my life. Loved the fresh greens.
2024-10-05
The staff were always friendly and helpful.
2024-10-07
Danke alle mitarbeiter
2024-10-03
Buenas instalaciones, quizá deberían avisar que hay que reservar el servicio de transporte para trasladarse al centro
2024-10-02
ME CAMBIARON EL COCHE DE ALQUILER POR UNO ELECTRICO Y AGRADECI QUE LA CARGA FUERA GRATIS, EL RESTAURANTE ME GUSTO LASTIMA QUE SOLO LO PROBE LA SEGUNDA NOCHE , MEJOR QUE LA MALLORIA DE RESTAURANTES ,TANTO EL RISSOTO COMO LA PANACOTTA A MUY BUEN NIVEL
2024-10-02
We appreciated the room at 8th floor with the amazing view. Special thanks to mrs Gessika and mr Michele at the reception who were very helpful in everything we needed.
2024-09-30
Merci au personnel très agréable et professionnel Par contre il faut penser à déboucher régulièrement le receveur de douche et traiter les robinetterie de la douche lesquelles font un bruit terrible le matin et le soir !! Mon larixa lui mêle debouche le vidage du receveur de douche qui n avait pas été bettiye et debiuche depuis des mois niys semble t il....?
2024-10-01
Un albergo che consiglio oltre che per il servizio e la pulizia e per il personale cordiale e professionale. Posizione perfetta per raggiungere il centro storico ed in particolare l'Arena, in tempo breve, soprattutto grazie al servizio navetta offerto dalla struttura.....da ripetere per un prossimo evento musicale.
2024-10-01
Complimenti ai ragazzi della reception 😁
2024-10-01
Upgrade della camera molto gradito
2024-09-30
Thanks for all
2024-09-30
Reception impeccabile e molto disponibile.
2024-09-29
Noise at room due to road sides to be arrested
2024-09-29
Thanks for your helpful
2024-09-29
merci pour votre aimable accueil et aide .
2024-09-29
Overall excellent
2024-09-29
Yes, we had issues with our taxi, he would not accept our credit card. the manager paid our taxi and quickly assisted with the issue
2024-09-25
Nice hotel with good staff
2024-09-23
Special thanks to the management and the staff. I appreciated the fact that they were really apologizing for the cost of the room (more expensive than usual) due to the high rates in this specific week.
2024-09-22
Buen lugar para hospedarse
2024-09-22
Room not noise proof Great supportive and professional staff
2024-09-22
Nel.mio soggiorno tutto molto bene e le persone e la reception molto gentili .
2024-09-18
מלון טוב ונקי. הבידוד בין החדרים לא טוב. שמעתי כל הלילה את השכן נוחר מהחדר הסמוך. המזגן לא עבד.
2024-09-20
El desayuno es genial, enhorabuena al servicio, todo perfecto.
2024-09-17
All the staff were very helpful and happy. Special thanks to giovanni on reception who was very accommodating, happy and friendly. Also many thanks to the drivers of shuttle to centre and back to hotel, very entertaining! Thanks to the technician who helped after we had a power cut, arrived very quickly to the room to help
2024-09-18
Waren nur auf der Durchreise kommen aber wieder war alles super
2024-09-15
Every morning at 8 o clock we hear noises
2024-09-17
Professionalità abbinata ad accoglienza
2024-09-17
Buon pomeriggio, non conosco i nomi dello staff ad eccezione del sig. Alessandro con il quale mi sono rapportato prima e durante il soggiorno. L'ho già fatto personalmente ma lo rifaccio molto volentieri per ringraziare e dedicare un simbolico e affettuoso abbraccio a tutto lo staff dell'hotel per il tempo che mi ha dedicato durante il mio soggiorno.
2024-09-16
Great staff , great stay
2024-09-13
Everyone at the hotel was really helpful and friendly. We had a great stay.
2024-09-15
Stay was really good I enjoyed a lot.
2024-09-13
All the staff we met were friendly, helpful and professional. We had a couple of queries which were dealt with quickly and efficiently.
2024-09-15
Grazie
2024-09-12
I was part of a group who had their flight cancelled. The staff did everything they possibly could to help us forget the inconvenience and make us feel at home. Some spoke multiple languages which made communication so much easier. The older gentleman who greeted us for dinner was terrific!
2024-09-13
The hotel is not new but well maintained and clean. Regarding the shower, I prefer also hand shower douche. The staff was very polite, helpful and friendly.
2024-09-11
Kompliment an Alle, Checkin, Frühstückspersonal, Etagenteam, Freundlich, hilfsbereit und aufmerksam.
2024-09-13
Спасибо большое, все было супер.
2024-09-13
No
2024-09-10
Please make better wifi
2024-09-10
Can't fault the hotel or the staff who were fantastic. The cleaners did a marvelous job each day and the reception staff including Giovanni were really helpful. We started in room 526 but due to the ceiling caving in due to a leaking air conditioner unit we were moved. The breakfast was excellent with a good selection on offer. Overall we would stay there again.
2024-09-10
The overall service was excellent. The shuttle bus is an excellent service. The reception staff extremely friendly and helpful.
2024-09-11
Thank you. My short stay was better than I expected.
2024-09-09
Hatte Zimmrrkarte verlegt, war kein Problem. Würde mich wohler fühlen, wenn der Eintritt beim Frühstück kontrolliert würde... Wegen Diebstahl..... . .
2024-09-08
Im großen und ganzen o.k.
2024-09-05
A special thanks to the reception staff and the barman, who were excellent.
2024-09-05
Very nice hotel, excellent service, I would really recommend it to people
2024-09-06
The staff and facilities at the hotel are really good
2024-09-03
Excellent and friendly service from all the staff, reception, bar and restaurant. Polite helpful and efficient. Well done to the whole team.
2024-09-05
Nice
2024-09-03
Very clean, good bed quality, one of best 4star hotel in North Italy
2024-09-03
Grati per l'accoglienza
2024-09-03
Ho già precedentemente espresso da altra vostra form
2024-09-02
Veramente ottimo rapporto qualità/ prezzo, si conferma come nostra prima scelta per i soggiorni a Verona
2024-09-02
<tutti squisitamente cortesi!
2024-09-02
Disponibili ed accoglienti Suggerimenti indispensabili
2024-09-02
Sehr gut gefürtes Hotel,vom Empfang bis Service.🙂🤗
2024-09-01
Do something about security. In these days, is dangerous. Enybody can enter in the hotel on 0 with the elevator. Just imagine what it could happen. Our first room 804 it was miserable. Go watch the celing, and the bathroom ...
2024-09-01
Grazie per la gentilezza e la comodità della struttura, per la navetta per l’Arena
2024-09-01
The room was fantastic , I would say there was mould around the shower. The reception staff was over Fantastic...can't remember the name...Gioavanni, gave us directions and info so nice and the Lady in glasses was so politeb, and when we checked out 31st the guy at the desk...he was fantastic. Overall we will 💯 cone again and recommend it to freinds and family. Thank you
2024-09-01
Me gustó la estancia
2024-08-30
I would like to thank all staff and management for making our stay so good.
2024-08-30
Apologies if I spell any of the names wrong but Grecano and Roman in the restaurant were great stand out members of the team. There was one individual in the restaurant who I saw speak to people with a bad attitude and even move a colleague out the way at one point (I didn't catch her name but glasses and long dark hair) I felt her behaviours really let the rest of the team down and personally made some guests feel unwelcome (we werent the only people to discuss or comment on this). Salvatore at the bar was also a stand out member of the team. He went above and beyond and very welcoming. Overall all staff really friendly and welcoming apart from that one individual mentioned above.
2024-08-31
The staff was amazing. The hotel was beautiful inside and having a shuttle service for guests was top tier.
2024-09-01
Personale molto gentile e professionale.
2024-08-30
Voglio complimentarmi con la reception. Sempre gentili e disponibili
2024-08-30
Nous sommes ravis de notre séjour Merci pour l’accueil
2024-08-30
Parfait 👍👍👍
2024-08-29
Complimenti a tutti per la professionalità e la gentilezza. Grazie mille!
2024-08-28
Complimenti a tutto lo staff per le piccole attenzioni, in particolare a Jessica.
2024-08-27
Fenomenal el servicio de cortesía hasta Verona
2024-08-27
Sehr empfehlenswert !
2024-08-24
Thanks again to all the staff for making my family holiday that much easier. You were all very professional and I wouldn’t hesitate to return in the near future or recommend your hotel to my friends and family.
2024-08-26
Everything was good
2024-08-26
We were very happy with everything and it made our stay very comfortable . The staff were excellent and very welcoming and understood our English
2024-08-25
Gradirei ringraziare il direttore Pierre Zanettin e la signora marika Magro per la professionalità dimostrata e l'estrema gentilezza.
2024-08-24
mille Grazie. Ritornero!!
2024-08-21
Una nota di merito allo staff che in una situazione di emergenza ha saputo aiutarci e accoglierci.
2024-08-24
Special thanks to hotel staff for their help.Very kind and frienfly people
2024-08-23
Pulizia perfeta
2024-08-22
n/a
2024-08-21
Thanks
2024-08-20
Personal muy atento y amable
2024-08-20
Keep walking,
2024-08-19
Um ein Kompliment auszusprechen war ich zu kurz(eine Nacht) in ihrem Haus. Ich wünsche Ihnen weiterhin viel Erfolg und alles Gute Mit lieben Gruß, Annemarie Berg
2024-08-19
Thank you for my good staying in this special hotel , we enjoy so much.
2024-08-19
Ich fand den Aufenthalt hervorrangend und fand mein Zimmer echt toll.
2024-08-18
Bravissimi
2024-08-17
Grazie di tutto
2024-08-17
Bravissimi e stato un grande piacere di aver avuto l'occasione di soggiornare nella vostra struttura Congratulazioni
2024-08-17
Totul ar fi perfect dacă camerele ar fi dotate cu un frigider puțin mai mare .
2024-08-17
Everything was great
2024-08-13
Hotel was great overall. In particular the staff could not have done more for us - extremely friendly and helpful. Our cleaner and bar man were also excellent. Hotel is a bit far from the city but the shuttle bus really helps with that. Thanks so much and we would strongly recommend the hotel to friends and family
2024-08-12
המון תודה היה הכל מושלם הצוות גם מושלם הסדר והנקיון מושלם
2024-08-14
Staf gentile
2024-08-13
Wir hatten einen guten Aufenthalt während der Durchreise und waren zufrieden.
2024-08-13
Grande disponibilità e attenzione, grazie e complimenti
2024-08-10
Giovanni was super helpful organising us parking at the Mestre Best Western.
2024-08-11
Sempre ottimo il soggiorno nella vostra struttura
2024-08-11
Ac is terrible, not cooling at all terrible night
2024-08-11
Thank you for the comfort you provide to your guests
2024-08-09
Camera grande e pulita, buona colazione, parcheggio comodo
2024-08-09
The male reception staff were amazing. Very helpful, obliging and friendly, The female staff could of been more helpful and not so stand off ish at times.
2024-08-09
Super Service! Wir kommen gerne mal wieder !
2024-08-07
Grazie a tutti, ci ritornerò
2024-08-07
Vielen Dank
2024-08-07
Everything was great Thank you
2024-08-07
Exzellent Ich danke dem gesamten Hotelteam.
2024-08-06
Fantastic staff they are a credit to your hotel
2024-08-08
It was a wonderful stay and very helpful service team including reception staff (very satisfied)
2024-08-06
Ottimo soggiorno
2024-08-06
I would like to comment on your staff who were all first rate - friendly, polite, professional and accommodating. Highly recommend the hotel.
2024-08-06
Tania was amazing behind the bar. There was a gentleman at reception (can't remember name) but he helped with the shuttle bus and queries we had - he was great
2024-08-06
Accueil professionnel. Service de navette jusqu' à Vérone apprécié. Chambres calmes et propres.
2024-08-06
Tutto lo staff molto gentile, sorridente e disponibile
2024-08-06
Alles war in Ordnung , Ich empfehle weiter. Ich bin sehr zufrieden.
2024-08-04
La climatizzazione dell’hotel è eccellente: silenziosa ed efficace. La stanza è sempre in una condizione di temperatura ed umidità ideale. In anni di viaggi in hotel ho raramente apprezzato un condizionamento così ben regolato.
2024-08-03
All your staff were very helpful and friendly, greatly enhancing our stay
2024-08-02
Uno dei migliori hotel!
2024-08-01
Tutti gli impiegati erano gentilissimi! Vorrei ringraziare a tutti loro!
2024-07-31
Continuate così. Sempre con la solita cortesia ed educazione è un plus che ad oggi non sempre si incontra.
2024-07-29
Everyone was lovely and very helpful.
2024-07-28
staff eccellente e molto disponibile
2024-07-27
Great Stay -- Thank you
2024-07-24
The shuttle bus was such a blessing. The receptio n staff were warm, friendly, helpful and made any request feel like it wasn't any trouble at all. Really helpful and friendly. The restaurant staff (man) was lovely. My only complaint would be the lacknof vegan options available. I had rhe tomato pasta which is the kids meal! It tasted like kids food and I was charged an adult.price for a child's meal. Adding some garlic, basal, mushrooms anything to liven it up would have helped. We would definitely return and had a great stay.
2024-07-23
Das Frühstücksbuffet war wirklich wunderbar.
2024-07-23
Tutto bello, efharisto 😀
2024-07-22
Everyone was wonderful at the hotel. Beautiful, very clean hotel! Really enjoyed our stay!!
2024-07-22
Sehr hilfsbereites und freundliches Team.
2024-07-21
I would like to extend my sincerest gratitude to Giovanni at the reception for the exceptional level of professionalism and customer service. His welcoming demeanour truly made our stay enjoyable!
2024-07-20
All the hotel staff were polite and friendly, any queries were answered/resolved immediately. Please extend our heartfelt special thanks to all the staff!
2024-07-19
Thanx to all staff
2024-07-18
Thank you to everyone who made our stay comfortable.
2024-07-16
Спасибо
2024-07-16
Me and my family truly enjoyed our stayed at Best Western in Verona Italy. The staff are attentive and courteous. Cheers to the front desk staff. Very welcoming! The rooms are very clean, spacious, with coffee and tea nook, and most of all, beddings are all white white and mattresses are high quality, so inviting to sleep. The breakfast buffet was incredible! It is a - b u f f e t! Definitely will come back again.
2024-07-16
Tutto lo staff è stato gentile e competente. Molto soddisfatto.
2024-07-16
Leider verstehe ich diese Frage nicht ab dem Wort Dankeschön. Der Aufenthalt im Hotel war sehr, sehr angenehm
2024-07-16
Mehr Shuttle Verbindungen pro Tag anbieten, gerne auch gegen ein kleines Entgeld. Danke für das Frühstück, inhaltlich sensationell gut und vielfältig. Allerdings fehlt am Wochenende Personal beim Frühstück, Es fehlt oft an allem.
2024-07-15
SIG. NADIA CORTESE E PROFESSIONALE ANCHE VIA CONTATTO TELEFONICO
2024-07-15
Övergripande var personalen trevlig och tillmötesgående.
2024-07-14
Je remercie le monsieur de la réception
2024-07-14
Personale efficiente e disponibile
2024-07-14
No
2024-07-14
sehr angnehme Athmosphäre
2024-07-14
Continuare così
2024-07-13
The management was good, however the shuttel was not organized properly at all, especially on the way back from the Opera. The gentleman showed up half hour late when we were picked up, and never showed up for the return, leaving us to finally take a taxi back at 2 AM. there was no logo on the van that picked us up, don't even know if it belonged to Best Western??
2024-07-13
Nos gustó mucho todo en general.
2024-07-13
È stato tutto perfetto, grazie ancora a Giovanni e a tutto lo staff!
2024-07-12
Staff polite and helpful especially Andrea. Shuttle bus great with being out of the centre . Rooms spacious and clean .
2024-07-12
Molto gentili e professionali
2024-07-10
Fantastic staff, a special mention for Colergerio (the restaurant manager) fabulous service very personable. Also Salvadore the Barman such a lovely man, helpful, great cocktails, a delight to talk to a real asset to the hotel. Please pass on our comments to these staff. The shuttle service was brilliant given the hotel location it was a real help to get into / out of the city. The reception staff were helpful when booking this service, planning out trips. Our room was clean big and spacious, bathroom was a little disappointing needs an upgrade otherwise it was great and housekeeping did a fantastic job too. We would definitely recommend the hotel and urge people to ignore the local views and enjoy the fantastic service provided. We would hope to come again one day. Chris and Maria Lewis
2024-07-10
Un grand merci de nous avoir fait bénéficier d'un surclassement pour notre chambre ce qui a rendu notre séjour encore plus agréable et confortable.
2024-07-09
Very nice and clean room
2024-07-09
Non
2024-07-09
Non cambiate mai la colazione. Sapete benissimo come coccolare i clienti e farli iniziare la giornata al meglio.
2024-07-06
Ottima professionalità e gentilezza. Ottimo buffet al mattino.
2024-07-07
Everything as should be Clean and arranged Perfect
2024-07-03
Grazie per un soggiorno meraviglioso
2024-07-04
Nice hotel and big room.
2024-07-04
The man behind the reception. Very nice and friendly. I will come back with my wife in september.
2024-07-02
Disappointed that there was no milk in the room for tea/ coffee after the first night. Told we'd have to pay one or 2 euros for it so we didn't use the facility. Not what I expect from a four star hotel.
2024-07-02
I would particularly like to thank Giovanni on Reception for always being so kind, friendly and helpful - he definitely deserves special praise. He always made sure any little problems were sorted out and also gave us excellent suggestions about where to go and which the best days would be. We went with his suggestion of going to Trento for our last day and absolutely loved it so thank you Giovanni.
2024-07-03
It was a great experience with Best western hotel.. clean, tidy, and big spacey room.
2024-07-02
Alles war in ordnung.
2024-07-02
Tutto ok, ottima struttura
2024-06-29
Muy amables todos
2024-06-28
Si todo muy bien
2024-07-01
Merci super sympathique le personnel
2024-06-30
Difficoltà nel rintracciare la prenotazione da parte VS nonostante la presentazione della Vs. mail di conferma
2024-06-29
Un grazio alla persona dello staff che mi ha assistito per trovare una farmacia nelle vicinanze .
2024-06-29
Special thanks to Mr Giovanni for giving us the rooms before check in time and also helping us out with the baby seat we needed for the car
2024-06-29
Thank you for an amazing stay.
2024-06-29
Beautiful room, excellent king size bed. Great service by shuttle to Verona old city.
2024-06-25
All staff very professional. helpful and courteous - thank you. Special mention to reception, bar and cleaning ladies.
2024-06-25
We had a very enjoyable stay. The staff were all very helpful, friendly and good at their jobs
2024-06-25
The reception staff could not have been more helpful patient and courteous at all times. The shuttle bus was extremely useful the holiday would have been tricky without it.
2024-06-24
С трудом открывалась дверь .
2024-06-23
Un ringraziamento particolare a Calogero e ad una ragazza biondina alla reception di cui non ricordo il nome che è stata veramente gentilissima.
2024-06-25
Excellent service and rooms.
2024-06-25
Il ragazzo pugliese all'accoglienza veramente gentile
2024-06-24
The stay, for business reasons, has been very comfortable and in line with my expectations. Staff has been very professional and friendly with me and with the many tourists that the hotel was hosting.
2024-06-20
Insbesondere das Personal am Empfang war extrem Hilsbereit. Das Shuttle ins Zentrum war sehr positiv.
2024-06-23
Thank you for a wonderful stay! You made our experience traveling very enjoyable.
2024-06-21
Mi è piaciuto molto soggiornare in hotel con mia moglie e un altro gruppo in viaggio organizzato, è stato divertente, la colazione era molto ricca e gustosa, l'hotel è molto pulito e anche la camera e il personale dell'hotel erano molto gentili e attenti ogni nostra richiesta con dedizione.
2024-06-18
The desk staff were lovely as was the gentleman in charge of the restaurant.
2024-06-20
Wir kommen gerne wieder.Bleiben sie so wie sie sind.
2024-06-18
Un ringraziamento a tutto il personale che è stato disponibilissimo
2024-06-18
Der Aufenthalt war sehr schön, wünschenswert wäre, dass man das Fenster hätte ganz öffnen können. Die Luft war etwas stickig und Klimaanlage hilft da auch nicht.
2024-06-19
TUTTO BENE
2024-06-18
Alles gut
2024-06-18
Very helpful staff, had a issue and the bed sheets were changed promptly. You should consider having more vegan n vegetarian items for breakfast
2024-06-14
Fabulous hotel, staff were extremely friendly and helpful. Thank you for a wonderful stay.
2024-06-13
NULL
2024-06-12
Friendly efficient service from all staff Good quality accommodation Remotely located Shuttle service helps but does not solve the remote location entirely Matress in 629 uncomfortable
2024-06-11
All staff were very helpful, in particular Naomi, and Giovanni. Nothing was too much trouble for any of the staff. Sorry I didn't get all their names.
2024-06-12
Alles ok!
2024-06-11
Good place well maintained
2024-06-11
No
2024-06-10
Grazie.
2024-06-07
The hotel was nice but I think the best asset was the staff. They were really polite and helpful, they gave a brilliant service.
2024-06-09
Personale cortese e disponibile.qualitã e presetazione dei cibi serviti a cena adeguata ma prezzi leggermente costosi, comprensibile per il contesto del servizio. Ne usufruisci se sei per lavoro ma non lo rifarei in contesto famigliare Stanza decorosa e ampia, con il tempo da rivedere ma funzionale e pulita come tutto il contesto dell'hotel. Tutto il personale anche addetto ai piani è sempre operativo. Molto silenzioso l'hotel. Ottimo per viaggi di lavoro
2024-06-06
All were very helpful in all areas. Thank you to all.
2024-06-09
No
2024-06-05
Wir hatten schöne Zeit verbracht in der Hotel und Italien, ein große Dankeschön
2024-06-03
T
2024-06-04
Dankeschön💐🥰
2024-06-04
Muy bien en general
2024-06-04
Lage vom hotel super frühstücksangebot gut sauberkeit allgemein top
2024-06-01
Grazie a tutto lo staff !
2024-06-03
Merci à toute l'équipe Personnel très engagé
2024-06-02
Continuate così
2024-05-31
Accoglienza ottima, personale molto cordiale e attento a soddisfare tutte le ns esigenze. Il miglior hotel che fino ad oggi mi è capitato di visitare
2024-05-31
Wir waren schon das zweite mal in Ihrem Haus, weil es auf unserer Fahrt in den Urlaub an der Strecke liegt. Es gefällt uns, weil es ideal liegt für einen Kurzaufenthalt, Preis / Leistung absolut stimmt, die Mitarbeiter wirklich sehr nett sind und die Zimmer sind auch gut. Wie kommen wieder !
2024-05-30
Excellent service
2024-05-29
Professionalità, posizione, pulizia
2024-05-28
We really enjoyed our stay , the hotel is lovely and clean , the staff was very friendly especially the receptionist.
2024-05-28
Reception staff were knowledgeable and helpful.
2024-05-29
Yes. We are highly satisfied with Al your services & hospitality.
2024-05-28
Good to stay with you
2024-05-28
Grazie per la cortesia e per la professionalità dimostrata hotel comodo confortevole pulito e servizievole .
2024-05-25
Manca un direttore
2024-05-26
No
2024-05-25
Complimenti per la pulizia delle Camere e tante piccole cose molto apprezzate tipo: Climatizzatore personale, Tv con molti canali ottimamente sintonizzati, bagno eccellente in special modo nella doccia. Da rivedere forse il menù della cena, un po' scarso e non di ottima qualità rispetto alla prima colazione "eccellente e abbondante".
2024-05-25
Sempre cortesi e disponibili tutti.
2024-05-24
All staff members were excellent. From the front desk, to shuttle driver, and breakfast staff. Definitely would stay at this hotel if I’m visiting Verona, Italy. I felt content and safe. Thank you CTC Best Western staff for your hospitality and service.
2024-05-23
Sim. Fomos muito bem atendidos e infelizmente minha mulher teve um acidente e com ferimento grave descendo as escadas para o Restaurante. Tanto a equipe como o gerente, Sr. Giovanni foram extremamente prestativos e nos ajudou muito, muito!
2024-05-21
Our thanks to the staff at the hotel who responded to problems with the air conditioning in the room promptly and were very helpful during our stay.
2024-05-22
Molto graditi i biscottini al check out
2024-05-22
No
2024-05-21
reception was very helpfull
2024-05-19
Большое спасибо за оказанные услуги.
2024-05-17
We could fault the kindness and helpfulness of all the staff.
2024-05-17
Everyone in the hotel was friendly, polite, courteous and hard working. We had a lovely stay. Thank you so much.
2024-05-16
Thank you for a comfortable stay
2024-05-18
Staff gentile e attento
2024-05-17
Ottimo staff gentile, cortese e molto attento al cliente!
2024-05-14
The girls on the front desk are amazing welcoming and can’t do enough ( can they train the breakfast staff please ) The girls in particulate are the 3 girls who were on the front desk on Weds 8th May at 12noon were warm friendly welcoming immediately made you feel at home Rooms were clean and re stocked daily big shout out to housekeeping really impressed ! Overall thank you a lovely stay would recommend this hotel and hopefully be back ! ❤️
2024-05-15
Cambio camere a perfetto
2024-05-15
Positiv wurde von uns der Shuttle-Service in das Zentrum von Verona und zum Busbahnhof, das freundliche und hilfsbereite Personal und die angenehme größe des Zimmers bewertet.
2024-05-15
La gioia di sapere! Grazie!
2024-05-14
Wir waren sehr zufrieden besser gesagt begeistert mit dem Hotelzimmer und Personal. Sehr bequeme Betten, sehr große Zimmer mit viel Platz, Sauberkeit fabelhaft. Die Lage perfekt mit tollen Restaurants in der nähe...einfach hat alles gepasst und es war hervorragend sehr gerne wieder.
2024-05-13
Hôtel très bien tenu.
2024-05-13
The hotel was great and the staff very helpful!
2024-05-13
Vielen Dank
2024-05-10
Staff at reception were very friendly, helpful and cheerful. Staff in restaurant and breakfast room were also friendly with good service provided. Transportation provided into the city centre and station was very good. would stay here again
2024-05-12
Vielen Dank dem netten Empfangsteam, welches auch unseren kleinen Jungen ( 4 jährig) sehr nett willkommen geheissen haben
2024-05-10
A very nice stay. Thank you!!
2024-05-12
Pulizia camere e spazi comuni, efficienza
2024-05-11
Bin sehr zufrieden , und absolut sehr freundlich und sehr kompetent… veramente brave persone Saluti S.Sabino
2024-05-10
Ottimo gran servizio cortesia e serietà
2024-05-10
ναι συγχαρητήρια απλά δεν μου άρεσε που το εστιατόριο έκλεινε νωρίς.καιντο μπαρ δεν είχα κάτι για φαγητό,θα έπρεπε το ξενοδοχείο τέτοιου επιπέδου να έχει μεριμνήσει να έχει φαγητό πολλές τις ώρες δεδομένου ότι είναι μακρυά από το κέντρο
2024-05-08
IN MY OPINION, IM VERY IMPRESSED ABOUT YOUR BREAKFAST MEALS. SO FABULOUS AND VARIETY. I ENJOYED IT. AND I ASKED FOR GO TO THE GYM (FITNESS), YOUR STAFF IS SO FRIENDLY AND HELPFUL.
2024-05-08
Room service was excellent
2024-05-07
Merci au personnel d’avoir accepté de modifier à plusieurs reprises les horaires des navettes. Nous avons rencontré beaucoup de difficultés à venir jusqu’à l’hôtel depuis la gare, le bus 22 nous ayant laissé très loin de la destination ! Dommage que la navette ne nous ait pas été proposée pour notre arrivée.
2024-05-07
Thanx
2024-05-07
yes
2024-05-07
Everyone was very nice and the room was very clean.
2024-05-06
Easy to find, near highway.
2024-05-05
Séjour agréable navette pour Vérone très pratique une mention 😊 pour Tatiana qui nous a très bien accueilli 👍
2024-05-05
Massima cortesia e disponibilità
2024-05-05
Buen servicio, con habitaciones confortables.
2024-05-02
Great
2024-05-02
Thanks for unlocking mu husband from tokom bathroom
2024-05-01
Tutto perfetto ,staff gentile e cortese.
2024-04-28
Grazie
2024-04-30
Molto disponibile efficente
2024-04-30
Alles bestensich komme wieder
2024-04-29
Il consueto livello best western Ottima esperienza
2024-04-29
很好
2024-04-27
The room was perfect. Spacious, with carpet, comfortable bed, clean fresh linen, fluffy towels, well designed bathroom and fantastic shower. Other friends stayed at the same time and agreed. A special thankyou to reception who arranged for the hotel heating to be turned back on when the temperature changed. Brilliant!
2024-04-29
Ich und die Hunde haben wunderbar geschlafen!
2024-04-26
Would like to thank the management for its efficiency. I'd surely stay in the Hotel again when in Verona
2024-04-27
They were very reactive to the heating issue. Very kind and professional.
2024-04-26
Tutto ok
2024-04-25
Very friendly helpful staff. Clean enviornment.
2024-04-23
Being a dermal person, your good linen is utmost important to me. Spacious room. Lots of cabinetry & shelf. I am not fond of carpet because of allergy & asthma. I slept well because we could control the heat or aircon unlike other hotels that are pre-set. Being in Italy, the roman statues in the concierge just complement the setting. The buffet breakfast was enjoyable. We appreciate the free parking since our 3 week central europe tour is by car & parking has been expensive. The hotel atmosphere is very relaxing. Complement to the management & staff for overall professionalism.
2024-04-23
Dankeschön für alles
2024-04-23
Perfect!!
2024-04-23
Excelente desayuno, y la atención de la recepción también , muy amable la persona del check in . También muy buen gesto es darnos unas galletitas al check out
2024-04-20
Good time
2024-04-20
Grazzie
2024-04-22
Staff is Amazing, Carolegone our server during dinner is Excellent, food was extremely delicious, Andreas was very profesional as well at front Desk Overall a great stay
2024-04-19
the front desk team is very helpful, professional and corteous - Thank you
2024-04-20
Personale alla reception molto gentile e professionale
2024-04-19
Personale gentile e competente, struttura organizzata, accogliente e pulita
2024-04-20
In generale, molto bene
2024-04-18
Thank you very much for your help and professionalism, it has been a pleasure to stay at the Hotel.
2024-04-17
All staff were extremely helpful over and above the call of duty
2024-04-17
Professionelles Personal, grosse Zimmer. Tolles Shuttle Service zur Fiere Verona/Zentrum von Verona
2024-04-14
Ringrazio per la ottima organizzazione, la pulizia e la cortesia dimostrata.
2024-04-15
Loved the barman - wonderful Campari Spritz
2024-04-13
Les personnels de l'accueil, du bar et du restaurant sont toujours agréables, félicitations à eux.
2024-04-11
Every one was super nice and courteous Especially the night clerk that checked us in and the bell hop
2024-04-13
Mille grazie!
2024-04-12
Assolutamente si
2024-04-06
Personal simpático, en especial una trabajadora que se encontraba en el momento del check-out y la trabajadora que se encarga de la limpieza de la habitación.
2024-04-05
Ottima accoglienza
2024-04-03
Grazie mille.. abbiamo soggiornato 2 notti.. tutto pulito.. colazione impeccabile e anche il ristorante.. ci ritorneremo 🥰
2024-04-02
Grazie ci siamo sentiti a casa. Torneremo sicuramente
2024-04-01
servizio cortese ed educato
2024-04-01
We arrived at hotel very tired after a long day of cancelled flight and 3 hour bus ride with a large weary group of travellers from Florence airport. As it was 10 pm by the time we reached your hotel and dining room was closing we were advised that we could eat and check in later. Our flight had been rescheduled by our airline to depart 2 days later and were told the cost of two nights would be covered by airline, but at check in we were told the airline had only booked one night . The young lady on reception told us not to worry we could deal with the problem in the morning. When we came to desk the next morning the same young lady greeted us and told us she had reached out to airline on our behalf and all was rectified and that she didn’t call us as she knew we were tired. She went above and beyond without being asked and it was an incredible kind thing to do. We did not get her name but she was amazing in every way. There was also a gentleman with her and he too was wonderful. They told us to go enjoy our breakfast and afterwards advised us we could take a shuttle to the center of Verona and enjoy our day. Upon our return to the hotel later that afternoon the same gentleman was there and told us all had been arranged for an early morning transfer to the airport. As it was 3:30 am pick up when we arrived downstairs early we again received great service from the gentleman on the desk as he made us coffee and not certain which door the car would come told us to sit and he would keep an eye out and let us know. The service from your hotel was outstanding and we are truly grateful. Kudos to all
2024-04-01
Staff at the reception desk and restaurant were fantastic.
2024-04-01
Struttura davvero ben curata e ben tenuta.
2024-03-31
Best regards and many thanks for dealing with the unpleasant situation of a flight cancellation in a very professional way. Crowd control was excellent.
2024-03-29
Gutes und sauber geführtes Hotel mit schönen Zimmern und reichhaltigem Frühstücksbüffet. Parkplätze kostenlos vor dem Hotel und gute Anbindung mit dem Auto in alle Richtungen
2024-03-27
La doccia è al top.
2024-03-27
Wir waren sehr zufrieden mit dem Hotel, das Personal war sehr freundlich, die Zimmer groß, gut ausgestattet und sehr sauber. Das Preis/Leistungsverhältnis beim Frühstück war top!
2024-03-26
Complimenti per aver mantenuto un ottimo rapporto qualità- prezzo
2024-03-23
Tutto bene
2024-03-22
Merci pour l’excellent accueil
2024-03-24
COME SEMPRE UN GRAZIE A GIOVANNI
2024-03-23
Top
2024-03-23
MUY BUEN HOTEL, REPETIREMOS...
2024-03-22
Complimenti alo staff della reception molto gentile e disponibile.
2024-03-22
Gentilissimi e organizzatissimi
2024-03-21
Molto cortesi e disponibili
2024-03-20
Reception and restaurant super friendly thanks for the enjoyable stay👍
2024-03-18
Merci pour l’accueil super hôtel !
2024-03-16
Ottima professionalità
2024-03-16
Ottima professionalità
2024-03-13
Staff professionale e pronto a soddisfare le richieste degli ospiti
2024-03-12
Grazie del bellissimo soggiorno, della visita guidata dalla brillante Tatiana alla scoperta degli spazi meeting. Sono una dipendente del Milan CRO di BWH, Groups&MICE Desk. I miei commenti potrebbero sembrare di parte, ma non è così. Il CTC mi è piaciuto davvero molto e il nostro soggiorno è stato perfetto. La qualità dell’ospitalità e la cura dei dettagli vincono sempre! Complimenti!
2024-03-10
Il personale è stato veramente gentile e professionale!
2024-03-12
Un sentito ringraziamento a tutto il personale, con particolare riferimento alla Reception e allo Staff della Sala Ristorante.
2024-03-11
Tutto il personale gentile e disponibile.Bravissimi.
2024-03-12
Un ringraziamento speciale al signor Michele della reception per la professionalità e la meravigliosa accoglienza dedicataci all’arrivo in hotel. Grazie Michele per le spiegazioni e i consigli. Grazie al signor Calogero del servizio ristorante …. Professionalmente preparato e pronto a soddisfare ogni desiderio del cliente
2024-03-10
Certamente, ottima disponibilità e gentilezza del personale di reception
2024-03-09
It was a very good overall experience and we will definitely stay in the hotel in the future:)
2024-03-08
si molto bravi tutti
2024-03-07
Danke für den angenehmen Aufenthalt!
2024-03-04
Excellent staff and facilites
2024-03-05
Grazie!
2024-03-01
Complimenti? I migliori: Best Western=Best Staff. Ringraziamenti? Di cuore: li meritate tutti!
2024-03-03
professionali
2024-03-02
Only in all rooms you could hear the noise of the mainroads nearby
2024-02-29
Notre serveur Calogero est très professionnel Nous avons apprécié ses services sa discrétion Bravo et un grand merci à lui Nous sommes heureux qu il se soit occupé de nous Encore merci Calogero
2024-02-26
-
2024-02-23
Devo fare i miei complimenti alla ragazza della reception per aver immediatamente e prontamente risolto un piccolo problema personale inerente il carica batterie del telefono di cui ero sprovvisto. Veloce, gentile e concreta. Grazie
2024-02-23
Andrea e Tatiana
2024-02-22
all stuff very polite and friendly especially ladies at d reception and barmen, very best service! thanks!!!
2024-02-22
It's the 2nd time we stay at the hotel . It's very good. And top class. Thanks
2024-02-22
Personale molto disponibile, cortese ed efficiente per la gestione delle pratiche di Check-in e Check-out. Colazione molto variegata con ampia scelta.
2024-02-21
Ho trovato tanta gentilezza e disponibilità.
2024-02-21
The staff was amazing. They were very cordial and they went out of their way to help, for example by bringing to my door a phone charger my colleague accidentally left in their room the same morning. All of that just because I said I would swing by the reception the following morning since I was already in my pajamas. Hope they get the recognition (hopefully monetary) they deserve!
2024-02-21
Grazie per la disponibilità di tutto il personale da me incontrato
2024-02-21
The front desk staff was great and very helpful.
2024-02-20
Merci pour le service de navette que nous avons très apprècié
2024-02-20
Complimenti per la disponibilità della reception e simpaticissimo il barman della sera
2024-02-18
attento e e scrupoloso nei confronti dei Clienti
2024-02-17
Grazie per la disponibilità e la gentilezza mostrata
2024-02-14
Ringrazio la professionalità della reception
2024-02-12
Very good hotel and friendly staff
2024-02-11
Disponibilità e cordialità di tutto il personale, in particolar modo della reception
2024-02-11
Personale sempre professionale e gentile.
2024-02-10
Tutto il vs personale e' stato preparato e gentilissimo , quindi come direzione avete fatto un ottimo lavoro.
2024-02-09
we really enjoyed the stay in ctc.
2024-02-09
thanks for the kind welcome
2024-02-08
👍👍👍
2024-02-05
Solo un appunto per la colazione. Essendo intollerante al lattosio c'è poca scelta.
2024-02-06
Tutti perfetti
2024-02-04
Bene i ragazzi della reception e sala colazione e ristorante.
2024-02-05
Molto grazie per la naveta per visita citta. Peccato perche non avete stesso servizio per persone che arrivano con treno.
2024-02-05
Nous vous remercions pour tous vos services
2024-02-04
Svi komplimenti.
2024-02-03
Bitte die elektrischen Steckdosen im Zimmer auf Typ C oder Typ F umbauen. Man kann sonst keine int. Geräte (zB Laptop) im Zimmer anschließen wenn man keinen Adapter mit dabei hat für die 3-Loch-Steckdosen.
2024-02-01
Buona esperienza riutilizzo volentieri la struttura
2024-02-01
Hotel hat kompetente und freundliche Mitarbeiter.
2024-01-30
Thank a million to the management for a good job done.
2024-01-30
cortesia gentilezza disponibilità grazie per tutto
2024-01-30
Sehr zufrieden
2024-01-27
grande attenzione per le esigenze del cliente
2024-01-29
très bon accueil, et le service navette pour la gare est un plus !
2024-01-28
Veramente molto cortesi e professionali
2024-01-28
Ich war sehr zufrieden. Mein Tipp bitte die Gebrauchsspuren im Auge behalten, ständig investieren.
2024-01-22
We are very satisfied of our selection this Hotel and next time we will choose this Hotel for our stay in Verona. BEHROOZ KHATIBI
2024-01-20
Al personale di sala, sia per la colazione che per la cena . Cortesissimi, disponibili a livello umano ed estremamente professionali
2024-01-16
Molto soddisfatto
2024-01-18
Спасибо за теплый прием.
2024-01-18
Miriam molto gentile alla reception
2024-01-16
Tutto molto perfetto e in ordine
2024-01-13
Il faudrait un miroir grossissant dans la salle de bains comme dans tous les hôtels 4 étoiles.
2024-01-13
Gentilezza, disponibilità.
2024-01-12
Gentilezza e cortesia
2024-01-10
Albergo ordinato e pulito. Personale e responsabili, attenti alle esigenze dei clienti. Formulo un vivissimo ringraziamo, dando alla struttura 5 stelle (il massimo)
2024-01-12
Molto gentile il personale alla reception che mi ha consentito di testare in camera fino alle 12.30 per impegni al PC
2024-01-09
Estamos muy agradecidos por el hospedaje
2024-01-09
Bravissimi
2024-01-08
Alla prossima
2024-01-08
Bellissimo hotel
2024-01-08
Persone molto gentili e professionali
2024-01-07
Doy un 10 a la instalación en general. ESTUPENDAMENTE RECOMENDADO.
2024-01-07
Complimenti per tutto, accoglienza, camera, colazione e parcheggio
2024-01-06
Everything - from checking in/out - was perfect! Thank you!!
2024-01-05
Lo staff qualificato e disponibile ad ogni richiesta
2023-12-31
Cortesia disponibilità...e il sorriso è sempre presente gentilezza nell'accogliere l'ospite...
Ottimo
Staff
Bar
Servizio colazione
Camera
Esperienza generale
2024-12-26
Muy bueno el hotel en general