2025-05-28
Tudo maravilhoso , voltarei com certeza
2025-05-27
In the break fast no boild egg HOT only cold egg
2025-05-27
Todo correcto
2025-05-27
Estuvimos solo 1 noche de paso. La estancia fue muy buena.
2025-05-26
Reception, bar & breakfast staff all very efficient
2025-05-25
The reception staff and barman were absolutely fantastic.Well done to them.
2025-05-25
I always appreciate the quality of services and food of Best Western net
2025-05-24
Could be nice to have more fresh vegetables options on breakfast
2025-05-21
👍👍👍
2025-05-23
Personale reception gentili
2025-05-23
No Just to say you have a good job
2025-05-20
Reception staff very nice and friendly always willing to help
2025-05-20
Your staff were amazing. They were kind courteous and always helpful.
2025-05-20
Nein
2025-05-20
Our time in the hotel was pretty good, thank you!
2025-05-19
Спасибо,все было отлично!
2025-05-16
The front of house staff where very helpful and good at organising shuttles
2025-05-15
O hotel é bom e nós atendeu perfeitamente. O pessoal da recepção é muito gentil. O hotel é grande e prático, principalmente para quem está de carro. Estacionamento gratuito.
2025-05-13
Complimenti a tutto lo staff, super gentili, cordiali e disponibili
2025-05-13
Correctly, kindly and good place to spend your vocations
2025-05-13
Very pleasant stay. Very professional and service oriented.
2025-05-12
Soggiornato molte volte nella vostra struttura, sempre soddisfatto
2025-05-12
Giovanni was very helpful and friendly . Salvatore was amusing and great service . The shuttle service needs some work. Competitors offer an hourly service without booking 24 hrs in advance. I was let down several times by the shuttle just not turning out which impacted my plans for the day significantly.
2025-05-12
We had a lovely time at the hotel and the reception staff were very helpful.
2025-05-12
Très bon accueil
2025-05-12
Gentili e preparati
2025-05-09
Livello di pulizia davvero buono
2025-05-09
Totally friendly and helpful people, I would always come again. Special thanks to the Team, which makes the room, every day perfect, when I came back. And thanks to the acommodating and helpful reception Team.
2025-05-11
complimenti per la cortesia e disponibilità
2025-05-11
Thanks !
2025-05-11
I like most the rooom, the space.
2025-05-08
Todo correcto
2025-05-06
Molto cordiali e gentili
2025-05-05
Vorrei segnalare la presenza di una sola muta di asciugamani, subito integrata alla richiesta, Il non funzionamento dell’aria condizionata e la perdita del lavandino. La gentilezza del personale della reception ci ha offerto la colazione per questi disguidi. Comunque sceglieremo sempre questa catena e questo hotel.
2025-05-05
Ringrazio i ragazzi alla reception perché sono stati pronti a risolvere un problema che avevamo con il condizionatore nella camera 420. Anche se non sono riusciti a ripristinare l’aria condizionata, ma abbiamo apprezzato l’impegno e la cortesia
2025-05-04
Alles perfekt .Wir kommen gerne wieder!
2025-05-04
Special thanks to employee on the reception on the day of our arrival May 29th around 14h.
2025-05-03
Tutti molto gentili
2025-05-03
Complimenti a tutto lo staff.
2025-05-02
Ein sehr schönes Hotel mit sehr freundlichem Personal. Immer wieder gerne
2025-04-30
Staff reception e ristorante ottimo
2025-04-28
Ringrazio tutti i componenti staff
2025-04-29
Super
2025-04-28
Ringrazio per l'ottima accoglienza...personale gentile e puntuale. Torneremo a trovarvi e vi faremo pubblicità.
2025-04-26
Todo excelente
2025-04-25
Nice staff and very helpful…
2025-04-23
Ottima colazione.
2025-04-23
Grazie per il vostro impegno, molto apprezzato
2025-04-22
La mejor experiencia
2025-04-22
Tutto il personale è stato delizioso, disponibile, competente e gentile. Ho altresì notato un'eccellente buona propensione verso i bambini (caratteristica non sempre disponibile negli hotel). Il personale addetto alla ristorazione è stato accogliente, pur rimanendo sempre molto professionale.
2025-04-17
I was at your hotel two nights with our customers and I have to say, that everything was perfect. Mainly dinner with wines. Stuff from restaurant are right person and I enjoyed communication with them. Thanks a lot.
2025-04-16
El personal de recepción muy amable.
2025-04-13
Tornerei. È un hotel giusto anche per andare a Gardaland?
2025-04-15
Excellent!
2025-04-12
As always a very enjoyable stay - excellent service from all the staff
2025-04-12
Not a complain but suggestion. The heater was too high and left the air really dry. The pillows were not comfortable or supportive to the neck. the Staff however were fantastic. Andrea & Giovanni were always very helpful
2025-04-11
Salvatore at the Bar; Calogero at the Restaurant and the team at reception were all very professional, helpful and offered great service
2025-04-11
I would like to appreciate everybody from.reception to room service But the person who stood out to me was the Chef the short one he was so kind ro us and was always checking on us my mom brother and I. He allowed us to have drinks from bar as we were having dinner. The front office was good. The luggage indian guy was so helpful he helped out with luggage ensured my mom's suitcase was taken Carr of as I had left it there
2025-04-11
very good experience. grazie mille
2025-04-07
Wow..wow..wow...the best all of them
2025-04-07
The lady cleaning the room was not looking at ensuring the cups and tea were rifilled otherwise the staff at the reception and bar are great!!
2025-04-06
Veramente tutto perfetto complimenti
2025-04-04
Yes, congratulations for being a great team!
2025-04-03
Personale educato e sempre disponibile
2025-04-04
Si. Giovanni, in reception al check out, ha voluto che portassi al mio titolare i suoi saluti. Un gesto che mi ha sorpreso e che il mio titolare ha molto apprezzato. Grazie
2025-04-02
complimenti per i ragazzi alla reception
2025-04-01
Tutto perfetto
2025-04-01
Ringrazio tutto il personale della strttura.
2025-03-29
.
2025-03-26
היה נהדר מיקום נוח חדרים נקיים ארוחת בוקר טובה חניה בשפע.
2025-03-26
בית מלון ברמה טובה מאוד, נקי ויחס העובדים היה מצויין.
2025-03-18
Gentili e professionali
2025-03-18
To all the staff thank you for your sympathy and attentiveness
2025-03-15
Personale molto gentile e disponibile
2025-03-15
Nice spacy location and very friendly staff! Thank you!
2025-03-14
Continuate così. Ci rivedremo sicuramente. Saluti
2025-03-11
Tolles Hotel, freundliches und hilfsbereites Personal an der Rezeption
2025-03-11
Hotel molto ben pulito.
2025-03-10
It was a pleasure to stay in your hotel. We came with our school for the conference. The accommodation was excellent and the breakfast too. Definitely I will com again!
2025-03-10
Ευχαριστούμε πολύ για την άριστη εξυπηρέτηση κατά τη διαμονή μας
2025-03-06
The restaurant staff, Calogero, Tania, Roman are outstanding. They are truly shining stars and take care of everybody with consummate professionalism. Giovanni at the front desk is courteous, professional and very friendly. An outstanding team member. And I forgot, Salvatore at the bar. Also a professional and friendly man. Compliments to the entire team at Best Western CTC!
2025-03-05
Todo el personal de recepción fue cortés y amable
2025-03-04
Special thanks to Marika ❤️
2025-03-02
Merci pour votre organisation
2025-03-01
I did not like the water, after washing my hands with soap my hands stayed slippery for a while. Not a good feeling especially after a shower.
2025-03-01
Merci pour l'organisation et avoir contribué à la réussite du mariage de nos enfants.
2025-02-24
Complimenti a tutti e grazie
2025-02-25
Gentili e organizzati
2025-02-25
Staff cordiale e professionale. Colazione abbondante e buona
2025-02-23
Tutti molto bravi. Abbiate MOLTA cura del vostro staff ( nessuno escluso )
2025-02-22
Accogliente
2025-02-23
Si, certo !! Tutto il personale dello staff da me incontrato, si è rivelato professionale, gentile e cortese. Il mio soggiorno ( 4 notti ) è stato sicuramente piacevole, per questo sono a ringraziare tutti !!
2025-02-20
Ringrazio per la gentilezza
2025-02-18
Большое спасибо за прекрасное обслуживание
2025-02-18
Very nice . I m from Croatia , my english is bad so ... Odličan hotel i smještaj, veoma prostrana soba , kupaonica, toplo i ugodno . Hvala vam na svemu . Na recepciji dva odlična gospodina i nenametljive spremačice pri izlasku iz objekta.
2025-02-18
Monto gentile
2025-02-16
Molto gentili e cortesi Grazie mille
2025-02-15
Personale molto educato e molto preparato
2025-02-14
Complimenti a tutto lo staff. Davvero bravi
2025-02-13
Professionalità e gentilezza vi contraddistinguono sempre.Alloggio sempre molto volentieri presso il vostro hotel.
2025-02-12
GRAZIE PER LA DISPONIBILITA' E TEMPESTIVITA' .
2025-02-12
Personale gentile e sorridente, fiore all'occhiello per l'Azienza
2025-02-09
Tutto favoloso complimenti
2025-02-08
Sono anni che vengo nella Vs struttura, mi sono sempre trovato bene per la pulizia delle camere e la gentilezza e la disponibilità del personale.
2025-02-06
Hotel accogliente e comodo
2025-02-06
very good hotel and its my third time to stay in this hotel . definitely i will recommend to my friends
2025-02-03
God bless you all for the good work
2025-02-02
Ottimo servizio e personale disponibile e professionale
2025-02-01
Il personale alla reception è stato cortese e professionale nel risolvere un problema con il pagamento (non pervenuto in tempo) da parte della mia società
2025-01-30
Bonjour lorsque on reserve en ligne on a le choix de plusieures chambre avec les noms c'est très bien, la chose moin bien c'est une fois qu'on est à la récéption il n'est pas possible d'voir une facture séparée car tout est déjà payé en ligne, cela très bien quand c'est privé mais quand on voyage pour le professionel cela ne correspond pas , car chacun des participents doit avoir sa facture.
2025-01-28
Grazie per la cortesia
2025-01-28
Hôtel très propre, personnel sympathique et accueillant.
2025-01-28
Grazie di tutto.
2025-01-28
Vorrei ringraziare tutti quanti per l'ospitalità che ci avete dimostrato e ci avete fatto sentire a casa GRAZIE MILLE
2025-01-26
Tutto molto gentili ed efficienti
2025-01-28
Si ritengo ringraziare lo staff dell'accoglienza e del ristorante, perché come sempre ci fanno sentire a nostro agio ogni volta che veniamo da Voi durante il MotorBike Expo
2025-01-25
Tutto ok, grazie
2025-01-25
Un ringraziamento per la cortesia e la disponibilità di Stefano in reception
2025-01-23
Ottimo servizio e accoglienza
2025-01-21
Good staff
2025-01-22
Muy bueno todo gracias
2025-01-22
Ich war rundum zufrieden
2025-01-19
tutto ok
2025-01-17
Professionale e cortese
2025-01-17
Ringrazio per la cortesia e professionalità tutto lo staff
2025-01-17
Squisita gentilezza e disponibilità di tutto il personale.
2025-01-16
Personale sempre gentile e professionale.
2025-01-14
Ringrazio tutto il personale per la gentilezza dimostrata al momento del bisogno.
2025-01-14
Very friendly receptionist and bar manager. Thank you!
2025-01-11
Gentili e disponibili
2025-01-12
Responsabile reception gentilissimo!
2025-01-10
Funcionários super atenciosos
2025-01-10
Professionali, è spero di ritornare nei vostri hotel
2025-01-07
Gestito in modo impeccabile.
2025-01-07
De los mejores desayunos que he probado en los últimos 3 años
2025-01-07
Das Hotel war wirklich sehr angenehm, Zimmer waren sehr sauber, Parkplatz war kostenlos und überwacht, Minibar Wasser war kostenlos, sehr freundliches Personal, sogar am 1. Januar Frühstück bis 13:00 Uhr, wir kommen sicher wieder, 5 Sterne von uns
2025-01-07
Lo staff è efficiente e molto cortese. L'hotel è molto accogliente e pulito. Ci siamo trovati benissimo.
2025-01-07
Thank you for the comfortable stay. We definitely come back hem we travel in this region.
2025-01-05
Tutto perfetto. Complimenti
2025-01-02
Tutto il personale è degno di una citazione positiva , sia al ricevimento che nelle sale da pranzo/colazione
2025-01-03
Personale sempre molto disponibile, educato e gentile.
2025-01-01
L'hôtel est très bien, merci à toutes et tous !
2025-01-03
Ambiente ordinato, personale cordiale e ben organizzato
2025-01-04
In questo hotel la vera differenza la fa il personale che ci lavora,sempre professionale e gentile.
2025-01-01
Prima volta nel vostro Hotel, esperienza molto positiva, complimenti per la gestione della struttura.
2025-01-01
operatori molto professionali
2024-12-28
Si en la gerencia fueron muy amables. GRacias
2024-12-28
Complimenti per tutto!!!
2024-12-26
Muy bueno el hotel en general
2024-12-28
Fortunatamente tutto perfetto, dalla colazione alla cena, ambiente pulizia servizi ecc.. Unica cosa che aggiungerei al menu degli adulti qualche piatto semplice che già esiste per i bimbi.
2024-12-25
Hotel molto curato , pulito e piacevole .
2024-12-22
Excellent service
2024-12-23
Avevo fatto la richiesta di una culla in fase di prenotazione. Arrivato in camera nkn c’era . Ho chiesto alla reception di portarla , mi hanno assicurato che l’avrebbero messa, ma non è stata mai portata in camera
2024-12-21
Molto professionali e cortesi.
2024-12-20
Yes, thank you for making our stay comfortable.
2024-12-17
Great staff and great breakfast !!!
2024-12-17
Lo staff è stato cortese e gentile e ha soddisfatto le nostre esigenze
2024-12-16
No
2024-12-15
Always great staff. I also think that the quality of the restaurant food is now much better - and often excellent.
2024-12-14
Cordialità per tutto
2024-12-12
Grazie, siete gentilissimi
2024-12-11
Grazie Mille
2024-12-09
Gentilezza e professionalità da parte del direttore.
2024-12-09
Tutto impeccabile
2024-12-04
Lo staff é squisito e rende molto piacevole il soggiorno
2024-12-05
Staff molto professionale.Sempre cortesi e disponibili.
2024-12-05
Ringrazio per la cortesia e l’efficienza
2024-12-03
Disponibilità, gentilezza e cortesia.
2024-12-02
Servizio impeccabile, da 5 stelle!
2024-11-29
soggiorno piacevole
2024-11-27
Eccellente
2024-11-26
GENTILI DISPONIBILI EFFICIENTI CORTESI SORRIDENTI GRAZIE DELLA CURA CHE MI AVETE RISERVATO
2024-11-26
Cine sempre tutto molto buono, ottimo servizio
2024-11-20
U ringraziamento particolare al ragazzo sardo della reception
2024-11-18
Thank you very much for the whole service we were totally satisfied with the service!
2024-11-19
Tutto ok
2024-11-18
Lo staff è stato molto attento e veloce a risolvere un piccolo problema .. quindi i miei complimenti a loro
2024-11-17
Geschäftsleitung ist nicht sichtbar!!??
2024-11-15
Ho trovato molto bella l iniziativa del pulmino per andare a Verona. Ottima idea molto comoda. Complimenti
2024-11-17
staff molto disponibile
2024-11-16
Good clean hotel at a reasonable price, thank you
2024-11-16
All'accoglienza appena arrivata, Staff disponibile sorridente e davvero cordiale e gentile .
2024-11-16
Tutti molto gentili
2024-11-13
Complimenti siete stati perfetti Grazie il mio piccolo mattia era contentissimo
2024-11-12
Complimenti per la gentilezza e disponibilità del personale della reception
2024-11-12
Perfetto, senza perdite di tempo, personale efficiente e preparato
2024-11-12
Das Essen war sehr gut!
2024-11-12
Complimenti al personale
2024-11-11
Personale sempre gentilissimo, durante questo soggiorno, in particolare, mi ha prontamente aiutato a risolvere un grosso problema
2024-11-06
You are doing a good job. Congratulation to the hotel and all the staff!
2024-11-07
Il soggiorno è stato eccellente, e Miriam in Reception molto gentile. Purtroppo non è stato possibile supportarmi per un problema sulla prenotazione (non dipendente da voi).
2024-11-07
No
2024-11-06
Tutti professionali e gentili molto disponibili
2024-11-06
Camera spaziosa bagno con doccia molto grande
2024-11-05
No
2024-11-05
Sehr freundliches Personal.
2024-11-04
Siete stati tutti gentili e competenti grazie per aver contribuito a rendere il mio viaggio speciale
2024-11-04
Gratulation an ihr Front staff und Team im Hotel. Sehr hilfsbereit und extrem freundlich in der Kommunikation 👍Top Grazie mille
2024-11-04
sempre attenta alle esigenze del cliente
2024-11-01
Thank you for my perfect holiday!
2024-11-01
Félicitations à vous, je vous tire mon chapeau
2024-10-31
Personal de recepción muy amable
2024-10-29
El personal del hotel es encantador y la habitación muy acogedora y funcional
2024-10-27
Das Hotel hat einen ausgezeichneten Service und sehr freundliches Personal. Jederzeit wieder in diesem Hotel
2024-10-28
Reception, bar and waiting staff were excellent
2024-10-27
Al Barman ! Un servizio superiore alle aspettative.
2024-10-25
Fantastic room. Fantastic breakfast. Fantastic hotel.
2024-10-27
lo staff e` molto gentile e professionale
2024-10-25
Reception top chiesto pasticceria eccellente e consiglio perfetto Nulla a dire anzi direi tutto da dire 😉
2024-10-25
Me gustaría que la gente de recepción de otros hoteles fuera así de amable. Gracias.
2024-10-25
Lovely hotel. Very enjoyable stay.
2024-10-23
everything was good . you have to focous on wifi bit better
2024-10-21
No
2024-10-21
I'm sorry I don't have his name but the man who seemed to be in charge in the restaurant was absolutely fantastic . All of the staff were very courteous and professional and when we had a problem with the shuttle bus, reception handled it well.
2024-10-20
Super employee in the bar and great Ukrainian lady’s on the breakfast
2024-10-19
Sehr tolles Personal
2024-10-19
Vorrei complimentarmi con Salvatore il barista persona eccezionale e super professionista
2024-10-18
Herzliches Dankeschön war eine schöne Zeit die wir bei ihnen verbringen durften.
2024-10-15
We both enjoyed our stay at your hotel. Reception staff very friendly with good english. Many thanks to Andrea & Guiseppe for their assistance.
2024-10-14
We Well Back Again
2024-10-16
Es war alles perfekt 😍
2024-10-15
Complimenti!
2024-10-15
Siete bravissimi!!!
2024-10-15
The staff here was absolutely wonderful to my guest and I during our stay. The hotel itself is really nice and the breakfast is definitely worth the price. Thank you so much for always helping us. Your kindness is truly appreciated.
2024-10-14
I liked the shuttle service
2024-10-12
Vielen Dank für den angenehmen Aufenthalt.
2024-10-13
Puntuali ed attenti
2024-10-11
Reception staff were especially polite and helpful.
2024-10-11
Molto bene
2024-10-10
Salvatore del bar muy amable y buena conversación
2024-10-08
Estremamente contento del servizio, professionale e preciso. Un consiglio, riuscire a reperire il personale del bar più velocemente per il caffè. - Manca parcheggio coperto (in caso di pioggia - sala fitness essenziale ok ma almeno una panca per poter utilizzare i manubri avrebbe fatto comodo.
2024-10-08
All staff were wonderful, but we had a great time in the bar, with Salvatore. Thank you for the efficiency over all 7 days of our stay.
2024-10-08
A very nice and clean hotel, the staff in all departments were very helpful and friendly thank you.
2024-10-09
Complimenti per la ottima attenzione, sia a Reception ed anche al restaurante e bar. Tutto benissimo. Grazie.
2024-10-08
The bald bar staff man was really lovely and friendly. Reception staff were also friendly and helpful. Hotel was nice and clean.
2024-10-07
Wir waren zufrieden, das Bett war groß und bequem, genau das, was wir für eine Übernachtung erwarten. leider roch das Zimmer nach Rauch ( Teppichboden )
2024-10-07
Danke alle mitarbeiter
2024-10-07
Excellent from start to finish. Exceptional room and very clean. I also had the best chicken Caesar salad of my life. Loved the fresh greens.
2024-10-05
The staff were always friendly and helpful.
2024-10-07
Thank you the overall experience was pleasant and the hotel clean and modern. The stag were very helpful. My only gripe was the lack of universal phone charger however the staff found me one. X
2024-10-03
Buenas instalaciones, quizá deberían avisar que hay que reservar el servicio de transporte para trasladarse al centro
2024-10-02
We appreciated the room at 8th floor with the amazing view. Special thanks to mrs Gessika and mr Michele at the reception who were very helpful in everything we needed.
2024-09-30
Merci au personnel très agréable et professionnel Par contre il faut penser à déboucher régulièrement le receveur de douche et traiter les robinetterie de la douche lesquelles font un bruit terrible le matin et le soir !! Mon larixa lui mêle debouche le vidage du receveur de douche qui n avait pas été bettiye et debiuche depuis des mois niys semble t il....?
2024-10-02
ME CAMBIARON EL COCHE DE ALQUILER POR UNO ELECTRICO Y AGRADECI QUE LA CARGA FUERA GRATIS, EL RESTAURANTE ME GUSTO LASTIMA QUE SOLO LO PROBE LA SEGUNDA NOCHE , MEJOR QUE LA MALLORIA DE RESTAURANTES ,TANTO EL RISSOTO COMO LA PANACOTTA A MUY BUEN NIVEL
2024-10-01
Upgrade della camera molto gradito
2024-10-01
Un albergo che consiglio oltre che per il servizio e la pulizia e per il personale cordiale e professionale. Posizione perfetta per raggiungere il centro storico ed in particolare l'Arena, in tempo breve, soprattutto grazie al servizio navetta offerto dalla struttura.....da ripetere per un prossimo evento musicale.
2024-10-01
Complimenti ai ragazzi della reception 😁
2024-09-30
Reception impeccabile e molto disponibile.
2024-09-30
Thanks for all
2024-09-29
Overall excellent
2024-09-29
Yes, we had issues with our taxi, he would not accept our credit card. the manager paid our taxi and quickly assisted with the issue
2024-09-29
Noise at room due to road sides to be arrested
2024-09-29
merci pour votre aimable accueil et aide .
2024-09-29
Thanks for your helpful
2024-09-25
Nice hotel with good staff
2024-09-23
Special thanks to the management and the staff. I appreciated the fact that they were really apologizing for the cost of the room (more expensive than usual) due to the high rates in this specific week.
2024-09-22
Room not noise proof Great supportive and professional staff
2024-09-22
Nel.mio soggiorno tutto molto bene e le persone e la reception molto gentili .
2024-09-22
Buen lugar para hospedarse
2024-09-18
מלון טוב ונקי. הבידוד בין החדרים לא טוב. שמעתי כל הלילה את השכן נוחר מהחדר הסמוך. המזגן לא עבד.
2024-09-20
El desayuno es genial, enhorabuena al servicio, todo perfecto.
2024-09-17
All the staff were very helpful and happy. Special thanks to giovanni on reception who was very accommodating, happy and friendly. Also many thanks to the drivers of shuttle to centre and back to hotel, very entertaining! Thanks to the technician who helped after we had a power cut, arrived very quickly to the room to help
2024-09-18
Waren nur auf der Durchreise kommen aber wieder war alles super
2024-09-17
Professionalità abbinata ad accoglienza
2024-09-15
Every morning at 8 o clock we hear noises
2024-09-17
Buon pomeriggio, non conosco i nomi dello staff ad eccezione del sig. Alessandro con il quale mi sono rapportato prima e durante il soggiorno. L'ho già fatto personalmente ma lo rifaccio molto volentieri per ringraziare e dedicare un simbolico e affettuoso abbraccio a tutto lo staff dell'hotel per il tempo che mi ha dedicato durante il mio soggiorno.
2024-09-16
Great staff , great stay
2024-09-15
Grazie
2024-09-13
Everyone at the hotel was really helpful and friendly. We had a great stay.
2024-09-15
Stay was really good I enjoyed a lot.
2024-09-13
All the staff we met were friendly, helpful and professional. We had a couple of queries which were dealt with quickly and efficiently.
2024-09-12
I was part of a group who had their flight cancelled. The staff did everything they possibly could to help us forget the inconvenience and make us feel at home. Some spoke multiple languages which made communication so much easier. The older gentleman who greeted us for dinner was terrific!
2024-09-13
No
2024-09-13
The hotel is not new but well maintained and clean. Regarding the shower, I prefer also hand shower douche. The staff was very polite, helpful and friendly.
2024-09-13
Спасибо большое, все было супер.
2024-09-11
Kompliment an Alle, Checkin, Frühstückspersonal, Etagenteam, Freundlich, hilfsbereit und aufmerksam.
2024-09-10
Can't fault the hotel or the staff who were fantastic. The cleaners did a marvelous job each day and the reception staff including Giovanni were really helpful. We started in room 526 but due to the ceiling caving in due to a leaking air conditioner unit we were moved. The breakfast was excellent with a good selection on offer. Overall we would stay there again.
2024-09-10
Please make better wifi
2024-09-10
The overall service was excellent. The shuttle bus is an excellent service. The reception staff extremely friendly and helpful.
2024-09-11
Thank you. My short stay was better than I expected.
2024-09-09
Hatte Zimmrrkarte verlegt, war kein Problem. Würde mich wohler fühlen, wenn der Eintritt beim Frühstück kontrolliert würde... Wegen Diebstahl..... . .
2024-09-08
Im großen und ganzen o.k.
2024-09-05
A special thanks to the reception staff and the barman, who were excellent.
2024-09-05
Very nice hotel, excellent service, I would really recommend it to people
2024-09-06
The staff and facilities at the hotel are really good
2024-09-03
Excellent and friendly service from all the staff, reception, bar and restaurant. Polite helpful and efficient. Well done to the whole team.
2024-09-05
Nice
2024-09-03
Ho già precedentemente espresso da altra vostra form
2024-09-03
Grati per l'accoglienza
2024-09-03
Very clean, good bed quality, one of best 4star hotel in North Italy
2024-09-02
<tutti squisitamente cortesi!
2024-09-02
Veramente ottimo rapporto qualità/ prezzo, si conferma come nostra prima scelta per i soggiorni a Verona
2024-09-02
Sehr gut gefürtes Hotel,vom Empfang bis Service.🙂🤗
2024-09-02
Disponibili ed accoglienti Suggerimenti indispensabili
2024-08-30
Apologies if I spell any of the names wrong but Grecano and Roman in the restaurant were great stand out members of the team. There was one individual in the restaurant who I saw speak to people with a bad attitude and even move a colleague out the way at one point (I didn't catch her name but glasses and long dark hair) I felt her behaviours really let the rest of the team down and personally made some guests feel unwelcome (we werent the only people to discuss or comment on this). Salvatore at the bar was also a stand out member of the team. He went above and beyond and very welcoming. Overall all staff really friendly and welcoming apart from that one individual mentioned above.
2024-08-30
I would like to thank all staff and management for making our stay so good.
2024-09-01
Do something about security. In these days, is dangerous. Enybody can enter in the hotel on 0 with the elevator. Just imagine what it could happen. Our first room 804 it was miserable. Go watch the celing, and the bathroom ...
2024-09-01
Me gustó la estancia
2024-09-01
The room was fantastic , I would say there was mould around the shower. The reception staff was over Fantastic...can't remember the name...Gioavanni, gave us directions and info so nice and the Lady in glasses was so politeb, and when we checked out 31st the guy at the desk...he was fantastic. Overall we will 💯 cone again and recommend it to freinds and family. Thank you
2024-09-01
Grazie per la gentilezza e la comodità della struttura, per la navetta per l’Arena
2024-08-31
The staff was amazing. The hotel was beautiful inside and having a shuttle service for guests was top tier.
2024-09-01
Personale molto gentile e professionale.
2024-08-30
Voglio complimentarmi con la reception. Sempre gentili e disponibili
2024-08-30
Nous sommes ravis de notre séjour Merci pour l’accueil
2024-08-30
Parfait 👍👍👍
2024-08-29
Complimenti a tutti per la professionalità e la gentilezza. Grazie mille!
2024-08-28
Complimenti a tutto lo staff per le piccole attenzioni, in particolare a Jessica.
2024-08-27
Fenomenal el servicio de cortesía hasta Verona
2024-08-27
Sehr empfehlenswert !
2024-08-24
Thanks again to all the staff for making my family holiday that much easier. You were all very professional and I wouldn’t hesitate to return in the near future or recommend your hotel to my friends and family.
2024-08-26
Everything was good
2024-08-26
We were very happy with everything and it made our stay very comfortable . The staff were excellent and very welcoming and understood our English
2024-08-25
Gradirei ringraziare il direttore Pierre Zanettin e la signora marika Magro per la professionalità dimostrata e l'estrema gentilezza.
2024-08-24
mille Grazie. Ritornero!!
2024-08-23
Pulizia perfeta
2024-08-21
Una nota di merito allo staff che in una situazione di emergenza ha saputo aiutarci e accoglierci.
2024-08-24
Special thanks to hotel staff for their help.Very kind and frienfly people
2024-08-22
n/a
2024-08-21
Thanks
2024-08-20
Personal muy atento y amable
2024-08-20
Keep walking,
2024-08-19
Um ein Kompliment auszusprechen war ich zu kurz(eine Nacht) in ihrem Haus. Ich wünsche Ihnen weiterhin viel Erfolg und alles Gute Mit lieben Gruß, Annemarie Berg
2024-08-19
Thank you for my good staying in this special hotel , we enjoy so much.
2024-08-19
Ich fand den Aufenthalt hervorrangend und fand mein Zimmer echt toll.
2024-08-18
Bravissimi
2024-08-17
Totul ar fi perfect dacă camerele ar fi dotate cu un frigider puțin mai mare .
2024-08-17
Grazie di tutto
2024-08-17
Bravissimi e stato un grande piacere di aver avuto l'occasione di soggiornare nella vostra struttura Congratulazioni
2024-08-17
Everything was great
2024-08-13
Hotel was great overall. In particular the staff could not have done more for us - extremely friendly and helpful. Our cleaner and bar man were also excellent. Hotel is a bit far from the city but the shuttle bus really helps with that. Thanks so much and we would strongly recommend the hotel to friends and family
2024-08-12
המון תודה היה הכל מושלם הצוות גם מושלם הסדר והנקיון מושלם
2024-08-14
Staf gentile
2024-08-13
Grande disponibilità e attenzione, grazie e complimenti
2024-08-13
Wir hatten einen guten Aufenthalt während der Durchreise und waren zufrieden.
2024-08-10
Giovanni was super helpful organising us parking at the Mestre Best Western.
2024-08-11
Sempre ottimo il soggiorno nella vostra struttura
2024-08-09
Camera grande e pulita, buona colazione, parcheggio comodo
2024-08-11
Ac is terrible, not cooling at all terrible night
2024-08-11
Thank you for the comfort you provide to your guests
2024-08-07
Grazie a tutti, ci ritornerò
2024-08-07
Everything was great Thank you
2024-08-07
Vielen Dank
2024-08-07
Exzellent Ich danke dem gesamten Hotelteam.
2024-08-09
The male reception staff were amazing. Very helpful, obliging and friendly, The female staff could of been more helpful and not so stand off ish at times.
2024-08-09
Super Service! Wir kommen gerne mal wieder !
2024-08-06
Fantastic staff they are a credit to your hotel
2024-08-08
It was a wonderful stay and very helpful service team including reception staff (very satisfied)
2024-08-06
Ottimo soggiorno
2024-08-06
I would like to comment on your staff who were all first rate - friendly, polite, professional and accommodating. Highly recommend the hotel.
2024-08-06
Accueil professionnel. Service de navette jusqu' à Vérone apprécié. Chambres calmes et propres.
2024-08-06
Tutto lo staff molto gentile, sorridente e disponibile
2024-08-06
Tania was amazing behind the bar. There was a gentleman at reception (can't remember name) but he helped with the shuttle bus and queries we had - he was great
2024-08-06
Alles war in Ordnung , Ich empfehle weiter. Ich bin sehr zufrieden.
2024-08-04
La climatizzazione dell’hotel è eccellente: silenziosa ed efficace. La stanza è sempre in una condizione di temperatura ed umidità ideale. In anni di viaggi in hotel ho raramente apprezzato un condizionamento così ben regolato.
2024-08-03
All your staff were very helpful and friendly, greatly enhancing our stay
2024-08-02
Uno dei migliori hotel!
2024-08-01
Tutti gli impiegati erano gentilissimi! Vorrei ringraziare a tutti loro!
2024-07-31
Continuate così. Sempre con la solita cortesia ed educazione è un plus che ad oggi non sempre si incontra.
2024-07-29
Everyone was lovely and very helpful.
2024-07-28
staff eccellente e molto disponibile
2024-07-27
Great Stay -- Thank you
2024-07-24
The shuttle bus was such a blessing. The receptio n staff were warm, friendly, helpful and made any request feel like it wasn't any trouble at all. Really helpful and friendly. The restaurant staff (man) was lovely. My only complaint would be the lacknof vegan options available. I had rhe tomato pasta which is the kids meal! It tasted like kids food and I was charged an adult.price for a child's meal. Adding some garlic, basal, mushrooms anything to liven it up would have helped. We would definitely return and had a great stay.
2024-07-23
Tutto bello, efharisto 😀
2024-07-23
Das Frühstücksbuffet war wirklich wunderbar.
2024-07-22
Sehr hilfsbereites und freundliches Team.
2024-07-22
Everyone was wonderful at the hotel. Beautiful, very clean hotel! Really enjoyed our stay!!
2024-07-21
I would like to extend my sincerest gratitude to Giovanni at the reception for the exceptional level of professionalism and customer service. His welcoming demeanour truly made our stay enjoyable!
2024-07-20
All the hotel staff were polite and friendly, any queries were answered/resolved immediately. Please extend our heartfelt special thanks to all the staff!
2024-07-19
Thanx to all staff
2024-07-18
Thank you to everyone who made our stay comfortable.
2024-07-16
Спасибо
2024-07-16
Mehr Shuttle Verbindungen pro Tag anbieten, gerne auch gegen ein kleines Entgeld. Danke für das Frühstück, inhaltlich sensationell gut und vielfältig. Allerdings fehlt am Wochenende Personal beim Frühstück, Es fehlt oft an allem.
2024-07-16
Me and my family truly enjoyed our stayed at Best Western in Verona Italy. The staff are attentive and courteous. Cheers to the front desk staff. Very welcoming! The rooms are very clean, spacious, with coffee and tea nook, and most of all, beddings are all white white and mattresses are high quality, so inviting to sleep. The breakfast buffet was incredible! It is a - b u f f e t! Definitely will come back again.
2024-07-16
Tutto lo staff è stato gentile e competente. Molto soddisfatto.
2024-07-16
Leider verstehe ich diese Frage nicht ab dem Wort Dankeschön. Der Aufenthalt im Hotel war sehr, sehr angenehm
2024-07-15
Övergripande var personalen trevlig och tillmötesgående.
2024-07-15
SIG. NADIA CORTESE E PROFESSIONALE ANCHE VIA CONTATTO TELEFONICO
2024-07-14
Continuare così
2024-07-14
Personale efficiente e disponibile
2024-07-14
Je remercie le monsieur de la réception
2024-07-14
No
2024-07-14
sehr angnehme Athmosphäre
2024-07-13
The management was good, however the shuttel was not organized properly at all, especially on the way back from the Opera. The gentleman showed up half hour late when we were picked up, and never showed up for the return, leaving us to finally take a taxi back at 2 AM. there was no logo on the van that picked us up, don't even know if it belonged to Best Western??
2024-07-13
È stato tutto perfetto, grazie ancora a Giovanni e a tutto lo staff!
2024-07-13
Nos gustó mucho todo en general.
2024-07-12
Staff polite and helpful especially Andrea. Shuttle bus great with being out of the centre . Rooms spacious and clean .
2024-07-12
Molto gentili e professionali
2024-07-10
Un grand merci de nous avoir fait bénéficier d'un surclassement pour notre chambre ce qui a rendu notre séjour encore plus agréable et confortable.
2024-07-10
Fantastic staff, a special mention for Colergerio (the restaurant manager) fabulous service very personable. Also Salvadore the Barman such a lovely man, helpful, great cocktails, a delight to talk to a real asset to the hotel. Please pass on our comments to these staff. The shuttle service was brilliant given the hotel location it was a real help to get into / out of the city. The reception staff were helpful when booking this service, planning out trips. Our room was clean big and spacious, bathroom was a little disappointing needs an upgrade otherwise it was great and housekeeping did a fantastic job too. We would definitely recommend the hotel and urge people to ignore the local views and enjoy the fantastic service provided. We would hope to come again one day. Chris and Maria Lewis
2024-07-09
Non
2024-07-09
Non cambiate mai la colazione. Sapete benissimo come coccolare i clienti e farli iniziare la giornata al meglio.
2024-07-09
Very nice and clean room
2024-07-06
Ottima professionalità e gentilezza. Ottimo buffet al mattino.
2024-07-07
Everything as should be Clean and arranged Perfect
2024-07-03
Grazie per un soggiorno meraviglioso
2024-07-02
I would particularly like to thank Giovanni on Reception for always being so kind, friendly and helpful - he definitely deserves special praise. He always made sure any little problems were sorted out and also gave us excellent suggestions about where to go and which the best days would be. We went with his suggestion of going to Trento for our last day and absolutely loved it so thank you Giovanni.
2024-07-02
Disappointed that there was no milk in the room for tea/ coffee after the first night. Told we'd have to pay one or 2 euros for it so we didn't use the facility. Not what I expect from a four star hotel.
2024-07-04
Nice hotel and big room.
2024-07-04
The man behind the reception. Very nice and friendly. I will come back with my wife in september.
2024-07-03
It was a great experience with Best western hotel.. clean, tidy, and big spacey room.
2024-07-02
Tutto ok, ottima struttura
2024-07-02
Alles war in ordnung.
2024-06-29
Muy amables todos
2024-06-28
Si todo muy bien
2024-07-01
Merci super sympathique le personnel
2024-06-30
Difficoltà nel rintracciare la prenotazione da parte VS nonostante la presentazione della Vs. mail di conferma
2024-06-29
Un grazio alla persona dello staff che mi ha assistito per trovare una farmacia nelle vicinanze .
2024-06-29
Thank you for an amazing stay.
2024-06-29
Special thanks to Mr Giovanni for giving us the rooms before check in time and also helping us out with the baby seat we needed for the car
2024-06-29
Beautiful room, excellent king size bed. Great service by shuttle to Verona old city.
2024-06-25
The reception staff could not have been more helpful patient and courteous at all times. The shuttle bus was extremely useful the holiday would have been tricky without it.
2024-06-25
We had a very enjoyable stay. The staff were all very helpful, friendly and good at their jobs
2024-06-25
All staff very professional. helpful and courteous - thank you. Special mention to reception, bar and cleaning ladies.
2024-06-24
С трудом открывалась дверь .
2024-06-25
Excellent service and rooms.
2024-06-25
Il ragazzo pugliese all'accoglienza veramente gentile
2024-06-23
Un ringraziamento particolare a Calogero e ad una ragazza biondina alla reception di cui non ricordo il nome che è stata veramente gentilissima.
2024-06-24
The stay, for business reasons, has been very comfortable and in line with my expectations. Staff has been very professional and friendly with me and with the many tourists that the hotel was hosting.
2024-06-20
Insbesondere das Personal am Empfang war extrem Hilsbereit. Das Shuttle ins Zentrum war sehr positiv.
2024-06-23
Thank you for a wonderful stay! You made our experience traveling very enjoyable.
2024-06-21
Mi è piaciuto molto soggiornare in hotel con mia moglie e un altro gruppo in viaggio organizzato, è stato divertente, la colazione era molto ricca e gustosa, l'hotel è molto pulito e anche la camera e il personale dell'hotel erano molto gentili e attenti ogni nostra richiesta con dedizione.
2024-06-20
Wir kommen gerne wieder.Bleiben sie so wie sie sind.
2024-06-18
The desk staff were lovely as was the gentleman in charge of the restaurant.
2024-06-18
Un ringraziamento a tutto il personale che è stato disponibilissimo
2024-06-18
Very helpful staff, had a issue and the bed sheets were changed promptly. You should consider having more vegan n vegetarian items for breakfast
2024-06-18
Alles gut
2024-06-18
Der Aufenthalt war sehr schön, wünschenswert wäre, dass man das Fenster hätte ganz öffnen können. Die Luft war etwas stickig und Klimaanlage hilft da auch nicht.
2024-06-19
TUTTO BENE
2024-06-14
Fabulous hotel, staff were extremely friendly and helpful. Thank you for a wonderful stay.
2024-06-13
NULL
2024-06-12
Friendly efficient service from all staff Good quality accommodation Remotely located Shuttle service helps but does not solve the remote location entirely Matress in 629 uncomfortable
2024-06-11
All staff were very helpful, in particular Naomi, and Giovanni. Nothing was too much trouble for any of the staff. Sorry I didn't get all their names.
2024-06-12
Alles ok!
2024-06-11
Good place well maintained
2024-06-11
No
2024-06-10
Grazie.
2024-06-07
The hotel was nice but I think the best asset was the staff. They were really polite and helpful, they gave a brilliant service.
2024-06-09
Personale cortese e disponibile.qualitã e presetazione dei cibi serviti a cena adeguata ma prezzi leggermente costosi, comprensibile per il contesto del servizio. Ne usufruisci se sei per lavoro ma non lo rifarei in contesto famigliare Stanza decorosa e ampia, con il tempo da rivedere ma funzionale e pulita come tutto il contesto dell'hotel. Tutto il personale anche addetto ai piani è sempre operativo. Molto silenzioso l'hotel. Ottimo per viaggi di lavoro
2024-06-06
All were very helpful in all areas. Thank you to all.
2024-06-09
No
2024-06-05
Wir hatten schöne Zeit verbracht in der Hotel und Italien, ein große Dankeschön
2024-06-03
T
2024-06-04
Dankeschön💐🥰
2024-06-04
Muy bien en general
2024-06-04
Lage vom hotel super frühstücksangebot gut sauberkeit allgemein top
Ottimo
Staff
Bar
Servizio colazione
Camera
Esperienza generale
2025-05-30
Excellent reception staff, so helpful