Best Western CTC Hotel Verona
Lingua
Best Western CTC Hotel Verona
Lingua2026-08-03
All staff were courteous and polite and there English was much better than my Italian. Room was lovely and spacious. If I had to make one suggestion it would be to have actual cups not paper cups on the drinks tray in the room.
2026-08-03
Professional service all round. Well done!
2026-08-02
C'est parfait, continuez
2026-08-01
Alles tipptopp
2026-08-01
check in and staff were great
2026-07-31
The room was completely dirty. I have taken some videos. I lost and earring and I looked for it in the carpet, what I found under the fridge was awful. There were even a LEGO's piece, block toy pieces, hairpins and floofs.
2026-07-31
Thank you!
2026-07-24
Dankeschön!
2026-07-25
Livello attenzione al dettglio altissimo. Hapiz, Ravi, Giovanni e tutto lo staff
2026-07-24
Thank you for the everyone who has worked in this hotel
2026-07-20
Unser Aufenthalt war sehr schön, das Personal hat ihn sehr angenehm gestaltet. Vielen Dank für die herzliche und zugleich professionelle Betreuung.
2026-07-21
Sehr sehr freundliches Personal am Front Desk. Parkplatz sehr gut, auch für grosse Autos. Frühstück super. Kommen gerne wieder!
2026-07-20
Que sigan con el bien servicio
2026-07-20
Many thanks for being accommodating and kind to us and our baby during our stay. We appreciate the front desk and maintenance staff that were attentive when we needed assistance.
2026-07-18
accoglienza professionale
2026-07-17
staff professionale, manutentore intervenuto rapidamente
2026-07-16
Ac was not working well
2026-07-12
Altijd vriendelijk, mocht je een probleem ervaren(zoals ik) dan staan ze gelijk voor je klaar en helpen je saar waar nodig is. Ook na de hand vragen hoe het met je gaat en ze zijn oprecht geïnteresseerd in je. De sterren die ze hebben hebben ze ook verdient.
2026-07-12
Ha sido una estancia muy agradable.
2026-07-12
Alla reception il personale era molto gentile e affabile.
2026-07-08
Jonny in reception was great
2026-07-07
ottima gestione come già detto tornerò sicuramente
2026-07-05
One thing I was not happy about were the three power cuts the first was two hours long with not enough information to tell the guests what was going on. The others were not to bad a hotel mini bus at a small cost would have been a good idea as it was very costly to go to and from the centre of Verona .other than that the whole experience staying at the best western was first class your staff were second to none couldn’t do enough for us nothing was no trouble for them you should be very proud of your team FANTASTIC WILL STAY AGAIN FOR SURE FIRST GLASS IT WAS A PLEASURE STAYING WITH YOU AT YOUR HOTEL THANK YOU 👍👍👍👍🥂yours senor antonio reynaudo
2026-07-05
Complimenti x lo staff, sono tutti gentilissimi,.disponibili e pronti a risolvere qlq problema in tempi brevissimi.
2026-07-05
grazie per la cortesia
2026-07-03
Ho avuto un problema personale e dovevo fare un cambio data, ma la prenotazione non prevedeva né cancellazione né cambi gratuiti. Nonostante questo mi sono sono venuti gentilmente incontro e mi hanno tenuto buona la prenotazione slittandola avanti di un giorno senza addebitarmi penali…grazie
2026-06-30
Reception staff were very helpful and friendly
2026-07-01
È davvero piacevole quando sorgono delle difficoltà: il cliente non deve affrontarle da solo.
2026-06-30
Reception and restaurant staff were both very professional and helpful.
2026-06-28
Un ringraziamento a tutto il personale
2026-06-27
Yes staff very helpful especially Michele on the front counter.
2026-06-28
Ottimo
2026-06-27
Staff alla reception sempre molto gentile
2026-06-24
We enjoyed our stay very much staff always pleasant and very helpful. Would
2026-06-26
È un'ottima struttura ricettive che ti fa sentire come a casa tua.
2026-06-25
Thank u for making our first trip to Italy amazing
2026-06-23
Second time I've stayed with you. Staff were great, especially at Reception.
2026-06-23
vi ringrazio per la vostra cortesia e professionalità.
2026-06-22
Tutto perfetto
2026-06-20
Muy amables
2026-06-20
Complimenti a tutto lo staff. Estremamente professionale e preparato anche con innumerevoli ospiti stranieri
2026-06-19
Overall good place to be back for business trip or personal travel to Verona.
2026-06-18
Schönes Hotel, alles gut.
2026-06-18
Friendly and always happy to help.
2026-06-19
Hotel pulito, ordinato. Stanze spaziose e personale cortese e disponibile
2026-06-16
All the staff were wonderful and very helpful. We are very thankful we picked best western ctc
2026-06-15
Wir fanden den kostenlosen Shuttleservice nach Verona ausgezeichnet.
2026-06-15
Merci au personnel bienveillant.
2026-06-14
i love this hotel, the best hotel in verona
2026-06-13
agradecer las galletas que nos dieron al marchar , un bonito detalle
2026-06-09
Thank you for your hospitality, we enjoyed staying at your hotel. The rooms are spacious and the staff are very helpful. Breakfast was excellent with good variety of cakes and pastries.
2026-06-06
Serratura difettosa aggiustata in giornata
2026-06-06
Grazie
2026-06-02
Personale gentile e disponibile
2026-05-29
Excellent stay in every way! Great location, good parking areas, all very good!
2026-05-29
Alles perfekt!,
2026-05-28
Bravissimi
2026-05-22
Ottimo
2026-05-20
Vous méritez vos étoiles
2026-05-19
We thought the room was a good size with enough tea and coffee and water replenished each day. The staff were always pleasant and helpful
2026-05-21
Check in staff were incredibly helpful
2026-05-21
Ottima formazione sullo Staff
2026-05-19
Super
2026-05-19
Personnel très accueillant
2026-05-18
Andrea on reception is marvellous.
2026-05-14
Ringraziamo particolarmente il receptionis Johnny
2026-05-14
I camerieri, al mattino, gentili e disponibili.
2026-05-12
Thank you. I Ienjoyed staying your hotel !
2026-05-08
Personale gentilissimo e cordiale.
2026-05-09
Great Team and Very Kind People!
2026-05-08
Excellent restaurant service and lovely meal.
2026-05-06
Staff eccezionale, cortese e super disponibile
2026-05-08
Grazie per l'accoglienza, la professionalità e la cortesia.
2026-05-08
Tutto bene, ottimo. La palestra buona. Unico piccolo consiglio, attivare la chiave della camera anche per la palestra senza darne una seconda. Al Check In c'era una sola persona, e forse una seconda di backup potrebbe essere utile.
2026-05-07
👏😊
2026-05-03
Ihr Supervisor an der Rezeption macht mit seinem Team einen sehr guten Job!
2026-05-05
"Als Gast aus Deutschland war ich vom Best Western CTC Hotel Verona restlos begeistert! Das Zimmer war modern, geräumig und absolut sauber. Besonders hervorheben möchte ich das hervorragende Frühstück, das keine Wünsche offen ließ. Ein großes Lob an das gesamte Team für die Professionalität. Besonders beeindruckt hat mich die Ehrlichkeit: Ich hatte mein Handy vergessen, und nach einem sehr freundlichen E-Mail-Kontakt wurde es mir sicher nach Deutschland zurückgeschickt. Ein Weltklasse-Service! As a guest from Germany, I was absolutely delighted with my stay at Best Western CTC Hotel Verona! The room was modern, spacious, and perfectly clean. I also want to highlight the excellent breakfast. Kudos to the entire team for their professionalism. I was especially impressed by their honesty: I forgot my phone, and after a very friendly email exchange, they safely shipped it back to me in Germany. World-class service! Come ospite dalla Germania, sono rimasto entusiasta del Best Western CTC Hotel Verona! La camera era moderna, spaziosa e pulitissima. Vorrei anche sottolineare l'ottima colazione. Complimenti a tutto lo staff per la professionalità. Sono rimasto particolarmente colpito dall'onestà: avevo dimenticato il cellulare e, dopo uno scambio di e-mail molto cordiale, mi è stato rispedito in Germania in totale sicurezza. Un servizio di classe mondiale!"
2026-05-04
Continuate così
2026-05-01
Special thanks to the person who recommended the main course at the restaurant. It was an older gentleman. The dish was delicious.
2026-04-30
Staff cortese oltre le aspettative. Camera eccellente
2026-04-30
Thank you for the tolerance. We were a big group and the staff handled us with care and understood our needs.
2026-04-28
Tutti bravissimi e professionali
2026-04-24
Ospitalità normale
2026-04-24
We have had a lovely stay with Best Western CTC. Considering the hotels location the shuttle service into Verona is good extra for tourists. Staff are professional and friendly. Breakfast is good, however the beans and mushrooms served cold were unusual & not to my liking but thats just my opinion. Thank you and we would come again.
2026-04-23
Un merci particulier à l'équipe du petit déjeuner qui s'emploie à satisfaire les demandes particulières des clients individuels
2026-04-21
Ottimo staff.
2026-04-19
Ringrazio tutto lo staff per la gentilezza, cortesia e disponibilità.
2026-04-20
Molta cortesia, togliere la moquette
2026-04-17
Wonderful Stay
2026-04-17
C’était très bien
2026-04-16
Un hôtel très calme, bien propre et paisible . Un personnel très accueillant et disposé à assister le client.
2026-04-13
I was all excellent but an improvement you can make is fix the ventilation in bathroom.
2026-04-13
Wirklich sehr empfelenswert
2026-04-11
Hotel super agradável.Excelente tamanho dos quartos e do banheiro.Café da manhã bem variado e gostoso.Boa roupa de cama e banho.Nada a reclamar.Voltaria a me hospedar aqui novamente.
2026-04-09
Thank so much for listening us and help our staying in the hotel turn so comfortable. Mr. Giovanni is a really nice gentleman, he is a great professional with customer relations.
2026-04-09
Vielen Dank. Sie haben ein sehr schönes Hotel.
2026-04-08
Vielen Dank an das gesamte Team des Best Western CTC Hotel Verona für den freundlichen Service und die gute Organisation. Man fühlt sich als Gast willkommen und gut betreut – das hat unseren Aufenthalt sehr angenehm gemacht.
2026-04-08
Thank you for all the services, some reception and breakfast staff can be a bit more helping and kind. But over great experience. Thank you.
2026-04-08
Želim da se zahvalim osobama koje rade na recepciji, devojci koja mi je donosila doručak. Kompletnom osoblju hotela, hvala vam na vrhznskom profesionalnom radu.
2026-04-07
Overall good, as I usually arrive hotel late after sightseeing. Clean and comfortable. Carpark is good to me as I almost always self-drive.
2026-04-07
Kompliment an die Angestellten (sehr freundlich!)
2026-04-06
Thanks for the service we received from the hotel
2026-04-07
Muy profesionales, Y muy bonitas instalaciones.
2026-04-05
Vielen Dank für den Service und sauberkeit
2026-04-04
Great location and all in one
2026-04-01
Minden tökéletes volt, jól éreztem magam, kényelmesen aludtam. Köszönöm! 😇
2026-03-31
Very nice women at the reception
2026-03-31
Vielen Dank für den schönen Aufenthalt
2026-03-31
Grazie per il servizio navetta
2026-03-29
Estaba todo perfecto. El baño renovado y la habitación un poco anticuada pero sin ningún desperfecto
2026-03-27
Ottimo il cibo
2026-03-24
Thank you for giving us the best days at your hotel
2026-03-20
tutti molto gentili
2026-03-21
Sono stato accolto in maniera molto cordiale
2026-03-20
Mio preferito in zona Verona
2026-03-18
Das gesamte Personal ist sehr freundlich und zuvorkommend
2026-03-18
El mejor hotel y desayuno mas completo hasta hoy en el viaje o recorrido en la zona de alemania,italia,austria y diferentes ciudades en estos 20 noches de hotel. Costo / beneficios
2026-03-18
Sehr nettes und zuvorkommendes Personal
2026-03-17
Si ringrazia il personale in reception e presso la sala colazioni per la gentilezza e la disponibilità sempre mostrate prima e durante il soggiorno
2026-03-16
Za svaku pohvalu! Sve! I drugi put...ako Bog da.
2026-03-13
Tutto eccellente, grazie
2026-03-11
Grazie tutto perfetto
2026-03-10
Excellent
2026-03-05
À l’écoute et courtois
2026-03-03
Raumwechsel war ganz unkompliziert möglich. Vielen Dank dafür.
2026-03-03
Tutti gentili e cordiali, massima disponibilità
2026-02-27
Over all the stay was very good. Only thing I would want to see more of is variety of bread at the breakfast table.
2026-02-27
Staff gentilissimo in tutti i reparti hotel molto bello e ben organizzato, stanza spaziosa e ristorante spettacolare. Unico neo... Un solo asciugamano per la doccia e noi soggiornavamo in due... Peccato una piccola mancanza
2026-02-23
Alle Mitarbeiter waren hilfsbereit und höflich.
2026-02-20
Grande professionità ed ottima organizzazione
2026-02-17
We enjoyed our stay in your hotel, thank you
2026-02-17
Tutto Perfetto. Grazie
2026-02-16
Accolta col sorriso, veramente gentili sia all' arrivo che alla partenza (grazie per i biscotti al cocco buonissimi e bravi per l'impegno sociale) se dovessi tornare a Verona sceglierei voi nuovamente.
2026-02-13
Bravissimi tutti
2026-02-13
Essendo in un evento organizzato dall'azienda abbiamo usufruito poco dei servizi e interagito poco con il personale, ma la disponibilità si è vista, soprattutto quando abbiamo potuto fare il check out alla sera rientrati da cena. grazie
2026-02-13
Una delle signore della cucina durante la colazione é stato poco gentile alla mia richiesta di una spremuta di arancia ma poi mi ha sorpreso porgendomela con estrema gentilezza.
2026-02-13
Overall staff very helpful
2026-02-09
The food was excellent and the staff were friendly and helpful.
2026-02-08
Thanks to the hotel staff at the reception, they were really nice and helpful!
2026-02-08
Giovanni at the Reception was excellent.
2026-02-08
Je remercie tout l'équipe et le personnel pour le travail offert
2026-02-08
Nice room, good breakfast and kind and helpful staff.
2026-02-08
The hotel is convenient and comfortable
2026-02-08
Good job with maintaining the standards...
2026-01-26
Personale giovane e di qualità
2026-01-27
Top Team, alle sehr zuvorkommend und sehr freundlich. Wir waren äußerst zufrieden. Zimmer und das gesamte Hotel top.
2026-01-24
Il vostro collaboratore del bar merita una particolare menzione rispetto al resto dello staff comunque tutto molto educato, disponibile e gentile.
2026-01-26
Tutto perfetto
2026-01-26
Ho fatto un soggiorno breve ,ma sono soddisfatto della mia breve permanenza accoglienza e bar gentili e utili
2026-01-24
Tutti molto gentili, accoglienti e disponibili
2026-01-22
Grazie
2026-01-23
Grazie
2026-01-22
I migliori complimenti come sempre perché è un vero piacere ritornare nella struttura è sentirsi in famiglia e lo staff sempre all’altezza dei compiti con molta professionalità e disponibilità
2026-01-16
Lady at the reception on our arrival was lovely and hehpful and Salvatore(?) at the bar was also helpful with all our requests. Sorry young man! :)
2026-01-21
Jawohl! Sehr Aufmerksam und innovativ ...... und sie können auf ihr Personal stolz sein
2026-01-13
Cordialità e disponibilità della reception ad ogni ora.
2026-01-07
I´d like to thank the two ladies in the front desk, for giving me and my family such special attention.
2026-01-07
Agréablement surprise
2026-01-06
Ringrazio tutti per la gentilezza
2026-01-05
Hôtel muito bom, pessoas muito agradaveis na recepcao. Otima acolhida
2026-01-05
Direzione disponibile e cordiale sono stato accolto molto bene grazie
2026-01-05
Tutti i membri dello staff con cui abbiamo interagito erano cortesi, di aiuto e professionali.
2026-01-02
Das Hotel ist schön sauber gehalten.
2026-01-04
Tolles Hotel, sehr freundliches Personal an der Rezeption, Zimmer immer top gereinigt
2026-01-04
Grazie
2026-01-02
No
2026-01-03
nonostante il nostro pernottamento é coinciso con l'ultimo dell'anno il personale è stato cortese e molto disponibile grazie davvero
2026-01-03
Grazie per le informazioni riguardo agli spostamenti.
2026-01-02
Molto gentili
2026-01-01
Il personale è davvero gentile. Punto di forza della struttura
2026-01-01
Personale sempre gentile e professionale.
2025-12-31
Professionelle Beratung und Respekt für Kunden!!!
2025-12-30
all staff members are nice and professional
2025-12-30
Ottimo parcheggio, posizione strategica vicino tangenziale e autostrada. Personale gentile e cortese.
2025-12-30
Felicidades por el excelente servicio!
2025-12-30
Thank you for a nice stay, we will recommend this hotel to our friends.
2025-12-24
Merci
2025-12-23
Tutti molto gentili e professionali.
2025-12-20
Gentili e disponibili come sempre.
2025-12-17
Personnel sympathique et à l'écoute. hôtel accueillant spacieux bien décoré très propre ;belles prestations
2025-12-17
Merci
2025-12-14
Merci
2025-12-10
Tutto il personale in servizio è stato gentile e professionale
2025-12-10
The person at the check in desk was exceptionally helpful. If it helps to identify him he was working both Sunday and Monday afternoons (December 7 and 8).
2025-12-07
Grazie per la gentilezza
2025-12-07
Attenti e cortesi. Grazie
2025-12-04
Gentilezza e collaborazione
2025-12-03
Bravi
2025-12-05
Gentilissimi
2025-12-04
Einfach weiter so mit Eurem Service
2025-12-04
Sig. Giovanni
2025-12-02
disponibilità e gentilezza
2025-12-03
Tutto perfetto e pulito
2025-12-02
Grazie per la vostra accoglienza e cortesia
2025-11-27
Servizio eccellente camera top personale molto qualificato
2025-11-26
L'ambiente è molto accogliente e il cibo ottimo e generoso
2025-11-25
Grazie per tutto, sono stata molto brava e la mia camera era perfetta! Tornerò sicuramente
2025-11-27
Every thing was good except two things: 1-pillows are very bad and uncomfortable. 2-wi-fi connection was bad. Thank you for your warm hospitality.
2025-11-27
.
2025-11-25
Nonostante il problema con la prenotazione hanno risolto in maniera impeccabile e sempre in maniera più che cortese
2025-11-23
Compliment, soggiorno ottimo, a parte il wifi. Ho provato più volte sia da cellulare che da pc e non sono riuscita a collegarmi. Molto macchinoso il collegamento e anche non funzionante. Ho dovuto usare l'hotspot per collegarmi al pc.
2025-11-25
Grazie per accogliere 350 matte tutte insieme. Per noi, che condividiamo un hobby creativo, trovarci tutte insieme è fantastico, ma capisco che sembriamo adolescenti in gita scolastica e sopportarci può non essere facile
2025-11-25
Good at all
2025-11-22
grazie per il lavoro , continua cosi .
2025-11-21
Personale adeguato, cortese e gentile
2025-11-21
Durante il nostro evento ASI abbiamo trovato tutto il personale particolarmente disponibile, sorridente, cordiale e molto paziente con tutte le nostre esigenze e cambi dell'ultimo secondo. Grazie a tutti per aver reso il nostro evento speciale e da ricordare
2025-11-17
Alle Leute in diesem Hotel sind total freundlich und hilfsbereit, egal ob Rezeption, Bar oder ReinigungsTeam.
2025-11-14
PERSONALE QUALIFICATO E CORDIALE.
2025-11-14
Personale veramente gentile e preparato.
2025-11-14
the guest room is tidy Thank you
2025-11-10
Dankeschön!
2025-11-11
Merci au personnel de la réception - discret et efficace.
2025-11-09
Danke für die freundliche unkomplizierte und professionelle Betreuung während unseres Aufenthaltes
2025-11-11
Das Hotel ist sehr zu empfehlen. Top Service, Personal immer freundlich und hilfsbereit. Ein Lächeln für jeden Gast. Danke!
2025-11-09
Dankeschön an die Geschäftsleitung.
2025-11-09
Das Personal war sehr hilfsbereit und ist auf unsere Wünsche eingegangen (Wir hatten den Raum Picasso für die Chor- und Orchesterproben gemietet).
2025-11-08
Ich habe mich über die Größe des Zimmers gefreut.
2025-11-08
Tolles Personal, Sehr gutes Bett, im schönen Zimmer müssten ein paar Kleinigkeiten repariert werden: Steckdose, Umschalter in der Dusche.
2025-11-08
Danke! Würde gerne wiederkommen.
2025-11-10
Ringrazio lo staff addetto al check-in per aver soddisfatto le nostre richieste in tempi brevissimi
2025-11-08
Wie im letzten Jahr 2024 : (fast) alles ok ..... wir hätten gerne eine Nacht verlängert (Sa-So), doch wg des fairs ein horrenter Preis --- daher ein anderes Hotel genommen---- Schade, da die gesamte Gruppe (Südd. Ärztechor und Orchester ) im Hotel bis Sonntag übernachten konnte. Hier haben wir ein Entgegenkommen erwartet, nachdem wir mit der Gruppe schon die ganze Woche bei Ihnen waren.
2025-11-05
Great stay, all staff was very professional and helpful !
2025-11-05
Habe mich Wohlgefühlt inIhrem Hotel Handtücher brauchen nicht jeden Tag erneuert zu werden Danke!
2025-11-04
Breakfast is great. However you need to make the breakfast room warmer. I had to wear a jacket at breakfast.
2025-11-02
With pleasure, of course I didn't remember the names, but still. Everything went really smoothly, quickly, efficiently from arrival, accommodation and check-out. All the service at the reception was excellent, pleasant and efficient (APP registration, instructions, providing information, ..). Restaurant (dinner) excellent, service (young lady and gentleman) friendly, warm. Bar, excellent gentleman, pleasant. Room, service and everything else, as the guest wishes.
2025-10-30
Nous avons été surclassés sans le demander. Un grand MERCI. Nous avons bénéficié de la navette gratuite de l'hôtel au centre de Vérone. Avons beaucoup apprécié.
2025-10-26
Si ringrazia per la professionalità tutto lo staff
2025-10-26
The staff was very friendly and very helpful thank you making my stay very well I had just lost my husband he died 5 weeks ago it was nice to be a place where staff where very helpful thank you
2025-10-26
Ho potuto notare personale alla reception molto accogliente e gentile
2025-10-26
CORTESIA E PROFESSIONALITA
2025-10-23
Very nice staff and great room. Please do not worry about environmental concerns It’s not necessary to be so over the top with this ….. Listen to Donald J Trump about going too green it’s hurts the country you don’t need to be all electric have balance. . Thank you for your attention to this matter!
2025-10-23
Sì per Tania del ristorante , persona davvero preparata e molto attenta oltre che gentile
2025-10-22
the reception staff were really helpful - especially printing things for me! Thank you!
2025-10-21
Se nota que el/la gerente existe.
2025-10-20
Great team 👏 very helpful and polite 👍 keep up the good work 👏
2025-10-19
👍
2025-10-17
Всё было замечательно! Большое Спасибо!
2025-10-18
Staff ok
2025-10-17
Grazie a tutto lo staff per l'efficienza e la professionalità.
2025-10-17
Disponibili cortesi puliti
2025-10-15
Спасибо
2025-10-14
The hotel was very nice. Room was clean and well ordered. Hotel was quiet at night. Staff was polite and professional.
2025-10-13
Ringrazio quelli della reception che sono cordiali e gentilissimi ott
2025-10-10
I would like to thank you for the excellent hospitality during my stay. The staff was professional, kind, and attentive, and the level of cleanliness and service was outstanding. I truly appreciated the warm welcome and comfortable atmosphere throughout my visit. Thank you again for making my stay so pleasant — I look forward to coming back in the future!
2025-10-12
Cordialità
2025-10-11
I had a very pleasant stay.
2025-10-10
Everyone on reception was very pleasant, helpful and friendly. The reception sets the tone for the rest of the hotel.
2025-10-10
Staff at reception were always available and helpful Other staff in the hotel were very pleasant and polite.
2025-10-07
Apologies as not gotten any of the staff names but we’d like to say a huge thank you to all the staff at CTC Hotel Verona! Absolutely phenomenal service, so helpful & attentive! You’ve all made our stay a very enjoyable one & we have absolutely nothing but positive things to say about the hotel, how it’s run, the cleanliness & everything else you all go above & beyond with. We’ve had the best holiday & it wouldn’t have been possible without the staff here! We will definitely be back! Grazie mille 🫶🏻
2025-10-07
It was a great stay and everything was very good and the shuttle service also helped me a lot. All in all a very good experience.
2025-10-06
Alles bestens!!
2025-10-08
Personale sempre gentile.
2025-10-07
Very courteous and helpful
2025-10-07
Grazie per la cortesia e gentilezza
2025-10-06
Sorglose Unterkunft, danke für die Freundlichkeit
2025-10-04
I wonder if it´s possible to get points after my visit... I forgot to mark that with my booking. Membershop 600 6637 4651 43 279 e-mail: familjenolsson@hotmail.com Thanks in advance!
2025-10-04
Mr. Giovanni at reception is very friendly and helpful
2025-10-03
Check in staff were very friendly and efficient
2025-10-03
Alles gut
2025-10-03
Would be helpful to know what number bus to catch from Verona & the nearest stop Or, the travel company perhaps could have informed us that if we phoned you on arrival your courtesy shuttle would collect
2025-10-03
Everything was excellent.
2025-10-03
La gentilezza non è mamcata
2025-10-02
Lovely Hotel, friendly staff - enjoyed our stay
2025-10-02
Everything was great!
2025-10-01
Ottimo il servizio offerto di navetta per il centro città. Ci ha convinto a scegliere la Vs. Ottima struttura.
2025-09-28
Dankeschön, der Chuttleservice hat einen Pluspunkt verdient.
2025-09-30
Molto gentile
2025-09-27
breakfast will be little different every day.
2025-09-29
Sí. El personal del hotel siempre muy atento y muy bien predispuesto. El hotel está muy bien. Muy cómodo. Iremos todos los años ya que vamos por trabajo y siempre resulta una excelente opción.
2025-09-29
Alles sehr schön auch die Innenausstattung
2025-09-26
non so il nome ma un particolare ringraziamento è nota di merito che vi pregherei di far avere al ragazzo (sardo di origine avendoci parlato assieme) della reception che mi ha seguito sia nelle fasi pre soggiorno (info varie su mezzi per il Teatro Romano), che mi ha accolto al mio arrivo e con il quale nella serata di lunedì ho ottimizzato il pagamento della camera e della colazione.
2025-09-25
Wir sind mit einem Busunternehmen angereist, und beim check in lief alles "RUND" und wir haben das Zimmer sofort erhalten.
2025-09-26
We enjoyed the hotel. It was very convenient to out activities. The staff was very helpful. The room clean and good facilities.
2025-09-24
Overall ok, thank you for hospitality
2025-09-22
Molto apprezzato il servizio navetta con il centro di Verona
2025-09-21
Solo che siete sempre eccezionali.
2025-09-20
Si ringrazia la direzione e lo staff per aver consentito di lasciare la stanza 1 ora dopo il consueto orario di check-out.
2025-09-19
Reception staff were very friendly and helpful. Excellent shuttle bus service. Great breakfast.
2025-09-19
Cortesia della reception, efficienza per navetta e consegna bagagli e varietà della colazione
2025-09-16
Personale molto cordiale, alla mano e disponibile.
2025-09-15
Gentilissimo il personale tutto, dalla reception alla sala colazioni.
2025-09-14
Very friendly and professional staff.
2025-09-12
Conoscevo già la vostra catena di alberghi e non ho mai avuto problemi, né in Italia né all’estero.Cordialmente Catia
2025-09-13
Cibo sia a cena che a pranzo molto buono di alta qualità ! Complimenti!
2025-09-13
Ottimo cibo
2025-09-12
Grazie a Salvatore gentile cordiale e super informato!
2025-09-10
Thanks
2025-09-09
Gracias por la atención
2025-09-09
Salvatorie in the bar was excellent, friendly and helpful.
2025-09-10
merci d'avoir accédé à nos demandes spéciales pour avoir une chambre PMR. Malgré quelques difficultés informatiques tout c'est merveilleusement bien passé grace au dévouement et la gentillesse de votre personnel
2025-09-08
Delicioso desayuno
2025-09-08
Excellent séjour, personnel accueillant
2025-09-09
Sehr freundliches und zuvorkommendes Personal. Sehr große, saubere Zimmer. Der Shuttle Service zur Arena war auch ein toller Service. Immer wieder gerne!
2025-09-09
Barkeeper sehr freundlich. Auch am Empfang bestens.
2025-09-09
Sehr gutes Personal an der Rezeption, mit guten Lösungen und Vorschlägen
2025-09-08
Thanks very much for all the helpful information and for arranging the shuttle bus which was very much appreciated.
2025-09-08
iedereen 100 procent bescikbaarik alleen maar
2025-09-08
The reception staff were amazing
2025-09-07
Das Hotel wird sicher im Sinn von Best Wester geführt.
2025-09-05
All the staff were excellent, very friendly and made our stay all the better.
2025-09-06
Professionalità e cordialità. Bravi!
2025-09-06
buona organizzazione
2025-09-05
The location and the hotel was good. The walls were not soundproof we heard every single thing. We take the shuttle service but one of the driver was almost made 5 different accidents in 15 minutes road… but the staff and cleanliness was really good
2025-09-03
Es wurden alle Wünsche erfüllt selbst das Zimmer wechseln aufgrund meiner Behinderung (mit Badewanne) - war kein Problem u wurde sofort umgesetzt. Es konnte zwar niemand Deutsch aber mit minimal Englisch u.Händen u.Füssen ging es auch. GroßesPlus - super Hotel weiter so !!!
2025-09-05
A special thanks to all the reception staff who were all very friendly and helpful.
2025-09-03
Super zuvorkommende Rezeption, die sehr gute Empfehlung für Restaurant und Parken lieferte. Der Shuttle Service ist aber auch eine gute Idee.
2025-09-03
Staff alla reception molto disponibile e cordiale.
2025-09-02
We had troubles concerning our booking, but` Mr Michelle` behind the reception did help us very good and friendly, our compliments!
2025-09-02
Thanks a lot Verona BTC Hotel, They were great. Opposite my previous experience in best western hotels in paglia ; this was top.
2025-09-01
cordiali e professionali, scegliamo sempre BW
2025-08-30
Empfehlenswert.
2025-09-01
The front desk staff was very helpful and courteous! We really enjoyed our stay!
2025-08-29
Wir waren zwei Tage zu zweit. Es war alles ordentlich, wir sind zufrieden gewesen. Vielen Dank und schöne Grüße aus Deutschland.
2025-08-31
Ringrazio tutto lo staff dell'albergo perché sono stati molto professionali e molto gentili le camere erano molto pulite la colazione era ottima veramente veramente ottimo tutto
2025-08-30
Personale che si ricorda sempre del sottoscritto e saluta con un "ben tornato". Salvatore al bar, sempre di una professionalità estrema.
2025-08-29
Agradecer a recepción la amabilidad hacia los turistas
2025-08-29
Complessivamente tutti molto gentili.
2025-08-29
Weiter so!
2025-08-26
Ottimale
2025-08-28
Merci pour tout
2025-08-25
Un ringraziamento a tutti per la cortesia
2025-08-26
War alles prima.
2025-08-26
Sauber, ordentlich, freundlich, unkompliziert. Alles richtig gemacht. Danke.
2025-08-25
Personal und Service waren super Essen war nicht toll keine herzhaften Broterzeugnisse
2025-08-25
Grazie per la cortesia
2025-08-23
Thank you for service and keep it up.
2025-08-23
Wonderful stay, great hrlp with what to see, PERFECT PARKING SPOT!!!!
2025-08-21
The location is vvery good. Very clean and bigg rooms. The breakfast room is very clean. The stuff is vvery friendly
2025-08-22
Special thank to Eva (restaurant) - super kind and friendly
2025-08-22
Un complimento particolare a Calogero, da molti anni una presenza professionale e sempre gentile e cordiale.
2025-08-19
Service au top
2025-08-19
Excellent
2025-08-19
We enjoyed our stay, relly nice room and excellent breakfast. Feeling safe. And all employees were very very kind and helpful. Thank you.
2025-08-18
Very nice place, friendly staff. Offering a bottle of water before leaving costs almost nothing but creates a great experience. Thank you!
2025-08-18
zuvorkommender Service, mein Ersuchen um ein hundefreies Zimmer, telefonisch und per email geäußert, wurde nicht bestätigt, aber womöglich erfüllt
2025-08-18
The staff were so welcoming and helpful the room was wonderful. Thank you so much.
2025-08-16
Grazie!
2025-08-18
Insgesamt kann man das Hotel auf jeden Fall weiterempfehlen. Das Abendessen sollte noch verbessert werden. War mit dem Bus angereist, deshalb kann ich die Speisekarte nicht bewerten, da wir Einheitsessen hatten.
2025-08-18
Ich fühlte mich sehr gut aufgehoben in Ihrem Haus.
2025-08-16
Tres bel hôtel personnel tres pro
2025-08-16
Cheer up
2025-08-15
The free upgrade to an executive room on arrival was a pleasant surprise. Me and my partner thoroughly enjoyed our stay and would recommend the hotel to family and friends. Thank you for a wonderful stay.
2025-08-15
Vielen Dank für den schönen Aufenthalt!
2025-08-13
Excelente servicio
2025-08-14
Mon petit séjour avec ma mère s'est bien passé. Je peux recommandé à mes proches de venir à votre hôtel. Merci
2025-08-14
Merci
2025-08-13
Hay que mejorar el DESAGIUNO en calidad y opciones para un hotel de 4 estrellas.
2025-08-12
Se potrudijo za vsako stranko, vse pohvale 🫶🏻
2025-08-12
Voglio ringraziare con un encomio il personale della reception per disponibilità, interessamento nel ritrovamento del mio cellulare.
2025-08-11
Merci a Salvadore, au bar, tres sympathique et agréable
2025-08-11
Vielen Dank für den schönen Aufenthalt, Ihren tollen Service und die angenehme Atmosphäre. Gerne empfehlen wir Sie weiter und kommen sicher wieder. Vielen Dank auch noch für den Super Ladeservice. Mit einem vollgeladenen Auto morgens Weiter zufahren war sehr schön.
2025-08-10
el personal del Bar muy atento y amable. felicidades
2025-08-09
Al personal de Recepción, especialmente a Valentina que siempre fue muy atenta y dispuesta a ayudarnos en nuestros planes de visita a la ciudad.
2025-08-09
grazie
Ottimo
Bar
Staff
Camera
Servizio colazione
Esperienza generale
2026-08-04
Alles Bestens!