2025-12-20
Gentili e disponibili come sempre.
2025-12-17
Personnel sympathique et à l'écoute. hôtel accueillant spacieux bien décoré très propre ;belles prestations
2025-12-17
Merci
2025-12-14
Merci
2025-12-10
The person at the check in desk was exceptionally helpful. If it helps to identify him he was working both Sunday and Monday afternoons (December 7 and 8).
2025-12-10
Tutto il personale in servizio è stato gentile e professionale
2025-12-07
Grazie per la gentilezza
2025-12-07
Attenti e cortesi. Grazie
2025-12-03
Bravi
2025-12-04
Sig. Giovanni
2025-12-04
Einfach weiter so mit Eurem Service
2025-12-05
Gentilissimi
2025-12-02
Grazie per la vostra accoglienza e cortesia
2025-12-02
disponibilità e gentilezza
2025-12-03
Tutto perfetto e pulito
2025-11-27
Servizio eccellente camera top personale molto qualificato
2025-11-26
L'ambiente è molto accogliente e il cibo ottimo e generoso
2025-11-25
Grazie per tutto, sono stata molto brava e la mia camera era perfetta! Tornerò sicuramente
2025-11-27
.
2025-11-27
Every thing was good except two things: 1-pillows are very bad and uncomfortable. 2-wi-fi connection was bad. Thank you for your warm hospitality.
2025-11-25
Good at all
2025-11-25
Grazie per accogliere 350 matte tutte insieme. Per noi, che condividiamo un hobby creativo, trovarci tutte insieme è fantastico, ma capisco che sembriamo adolescenti in gita scolastica e sopportarci può non essere facile
2025-11-25
Nonostante il problema con la prenotazione hanno risolto in maniera impeccabile e sempre in maniera più che cortese
2025-11-23
Compliment, soggiorno ottimo, a parte il wifi. Ho provato più volte sia da cellulare che da pc e non sono riuscita a collegarmi. Molto macchinoso il collegamento e anche non funzionante. Ho dovuto usare l'hotspot per collegarmi al pc.
2025-11-22
grazie per il lavoro , continua cosi .
2025-11-21
Durante il nostro evento ASI abbiamo trovato tutto il personale particolarmente disponibile, sorridente, cordiale e molto paziente con tutte le nostre esigenze e cambi dell'ultimo secondo. Grazie a tutti per aver reso il nostro evento speciale e da ricordare
2025-11-21
Personale adeguato, cortese e gentile
2025-11-17
Alle Leute in diesem Hotel sind total freundlich und hilfsbereit, egal ob Rezeption, Bar oder ReinigungsTeam.
2025-11-14
PERSONALE QUALIFICATO E CORDIALE.
2025-11-14
Personale veramente gentile e preparato.
2025-11-14
the guest room is tidy Thank you
2025-11-10
Dankeschön!
2025-11-09
Das Personal war sehr hilfsbereit und ist auf unsere Wünsche eingegangen (Wir hatten den Raum Picasso für die Chor- und Orchesterproben gemietet).
2025-11-11
Merci au personnel de la réception - discret et efficace.
2025-11-09
Dankeschön an die Geschäftsleitung.
2025-11-09
Danke für die freundliche unkomplizierte und professionelle Betreuung während unseres Aufenthaltes
2025-11-11
Das Hotel ist sehr zu empfehlen. Top Service, Personal immer freundlich und hilfsbereit. Ein Lächeln für jeden Gast. Danke!
2025-11-08
Ich habe mich über die Größe des Zimmers gefreut.
2025-11-08
Danke! Würde gerne wiederkommen.
2025-11-08
Tolles Personal, Sehr gutes Bett, im schönen Zimmer müssten ein paar Kleinigkeiten repariert werden: Steckdose, Umschalter in der Dusche.
2025-11-10
Ringrazio lo staff addetto al check-in per aver soddisfatto le nostre richieste in tempi brevissimi
2025-11-08
Wie im letzten Jahr 2024 : (fast) alles ok ..... wir hätten gerne eine Nacht verlängert (Sa-So), doch wg des fairs ein horrenter Preis --- daher ein anderes Hotel genommen---- Schade, da die gesamte Gruppe (Südd. Ärztechor und Orchester ) im Hotel bis Sonntag übernachten konnte. Hier haben wir ein Entgegenkommen erwartet, nachdem wir mit der Gruppe schon die ganze Woche bei Ihnen waren.
2025-11-05
Habe mich Wohlgefühlt inIhrem Hotel Handtücher brauchen nicht jeden Tag erneuert zu werden Danke!
2025-11-05
Great stay, all staff was very professional and helpful !
2025-11-04
Breakfast is great. However you need to make the breakfast room warmer. I had to wear a jacket at breakfast.
2025-11-02
With pleasure, of course I didn't remember the names, but still. Everything went really smoothly, quickly, efficiently from arrival, accommodation and check-out. All the service at the reception was excellent, pleasant and efficient (APP registration, instructions, providing information, ..). Restaurant (dinner) excellent, service (young lady and gentleman) friendly, warm. Bar, excellent gentleman, pleasant. Room, service and everything else, as the guest wishes.
2025-10-30
Nous avons été surclassés sans le demander. Un grand MERCI. Nous avons bénéficié de la navette gratuite de l'hôtel au centre de Vérone. Avons beaucoup apprécié.
2025-10-26
Si ringrazia per la professionalità tutto lo staff
2025-10-26
CORTESIA E PROFESSIONALITA
2025-10-26
Ho potuto notare personale alla reception molto accogliente e gentile
2025-10-26
The staff was very friendly and very helpful thank you making my stay very well I had just lost my husband he died 5 weeks ago it was nice to be a place where staff where very helpful thank you
2025-10-23
Very nice staff and great room. Please do not worry about environmental concerns It’s not necessary to be so over the top with this ….. Listen to Donald J Trump about going too green it’s hurts the country you don’t need to be all electric have balance. . Thank you for your attention to this matter!
2025-10-23
Sì per Tania del ristorante , persona davvero preparata e molto attenta oltre che gentile
2025-10-22
the reception staff were really helpful - especially printing things for me! Thank you!
2025-10-21
Se nota que el/la gerente existe.
2025-10-20
Great team 👏 very helpful and polite 👍 keep up the good work 👏
2025-10-19
👍
2025-10-17
Grazie a tutto lo staff per l'efficienza e la professionalità.
2025-10-18
Staff ok
2025-10-17
Всё было замечательно! Большое Спасибо!
2025-10-17
Disponibili cortesi puliti
2025-10-15
Спасибо
2025-10-14
The hotel was very nice. Room was clean and well ordered. Hotel was quiet at night. Staff was polite and professional.
2025-10-13
Ringrazio quelli della reception che sono cordiali e gentilissimi ott
2025-10-10
I would like to thank you for the excellent hospitality during my stay. The staff was professional, kind, and attentive, and the level of cleanliness and service was outstanding. I truly appreciated the warm welcome and comfortable atmosphere throughout my visit. Thank you again for making my stay so pleasant — I look forward to coming back in the future!
2025-10-12
Cordialità
2025-10-11
I had a very pleasant stay.
2025-10-10
Staff at reception were always available and helpful Other staff in the hotel were very pleasant and polite.
2025-10-10
Everyone on reception was very pleasant, helpful and friendly. The reception sets the tone for the rest of the hotel.
2025-10-07
It was a great stay and everything was very good and the shuttle service also helped me a lot. All in all a very good experience.
2025-10-07
Apologies as not gotten any of the staff names but we’d like to say a huge thank you to all the staff at CTC Hotel Verona! Absolutely phenomenal service, so helpful & attentive! You’ve all made our stay a very enjoyable one & we have absolutely nothing but positive things to say about the hotel, how it’s run, the cleanliness & everything else you all go above & beyond with. We’ve had the best holiday & it wouldn’t have been possible without the staff here! We will definitely be back! Grazie mille 🫶🏻
2025-10-06
Alles bestens!!
2025-10-08
Personale sempre gentile.
2025-10-07
Very courteous and helpful
2025-10-07
Grazie per la cortesia e gentilezza
2025-10-04
I wonder if it´s possible to get points after my visit... I forgot to mark that with my booking. Membershop 600 6637 4651 43 279 e-mail: familjenolsson@hotmail.com Thanks in advance!
2025-10-06
Sorglose Unterkunft, danke für die Freundlichkeit
2025-10-04
Mr. Giovanni at reception is very friendly and helpful
2025-10-03
Everything was excellent.
2025-10-03
La gentilezza non è mamcata
2025-10-03
Would be helpful to know what number bus to catch from Verona & the nearest stop Or, the travel company perhaps could have informed us that if we phoned you on arrival your courtesy shuttle would collect
2025-10-03
Alles gut
2025-10-03
Check in staff were very friendly and efficient
2025-10-02
Everything was great!
2025-10-02
Lovely Hotel, friendly staff - enjoyed our stay
2025-10-01
Ottimo il servizio offerto di navetta per il centro città. Ci ha convinto a scegliere la Vs. Ottima struttura.
2025-09-28
Dankeschön, der Chuttleservice hat einen Pluspunkt verdient.
2025-09-30
Molto gentile
2025-09-29
Sí. El personal del hotel siempre muy atento y muy bien predispuesto. El hotel está muy bien. Muy cómodo. Iremos todos los años ya que vamos por trabajo y siempre resulta una excelente opción.
2025-09-27
breakfast will be little different every day.
2025-09-29
Alles sehr schön auch die Innenausstattung
2025-09-26
non so il nome ma un particolare ringraziamento è nota di merito che vi pregherei di far avere al ragazzo (sardo di origine avendoci parlato assieme) della reception che mi ha seguito sia nelle fasi pre soggiorno (info varie su mezzi per il Teatro Romano), che mi ha accolto al mio arrivo e con il quale nella serata di lunedì ho ottimizzato il pagamento della camera e della colazione.
2025-09-25
Wir sind mit einem Busunternehmen angereist, und beim check in lief alles "RUND" und wir haben das Zimmer sofort erhalten.
2025-09-26
We enjoyed the hotel. It was very convenient to out activities. The staff was very helpful. The room clean and good facilities.
2025-09-24
Overall ok, thank you for hospitality
2025-09-22
Molto apprezzato il servizio navetta con il centro di Verona
2025-09-21
Solo che siete sempre eccezionali.
2025-09-20
Si ringrazia la direzione e lo staff per aver consentito di lasciare la stanza 1 ora dopo il consueto orario di check-out.
2025-09-19
Reception staff were very friendly and helpful. Excellent shuttle bus service. Great breakfast.
2025-09-19
Cortesia della reception, efficienza per navetta e consegna bagagli e varietà della colazione
2025-09-16
Personale molto cordiale, alla mano e disponibile.
2025-09-15
Gentilissimo il personale tutto, dalla reception alla sala colazioni.
2025-09-12
Conoscevo già la vostra catena di alberghi e non ho mai avuto problemi, né in Italia né all’estero.Cordialmente Catia
2025-09-14
Very friendly and professional staff.
2025-09-13
Ottimo cibo
2025-09-13
Cibo sia a cena che a pranzo molto buono di alta qualità ! Complimenti!
2025-09-10
Thanks
2025-09-12
Grazie a Salvatore gentile cordiale e super informato!
2025-09-09
Gracias por la atención
2025-09-09
Salvatorie in the bar was excellent, friendly and helpful.
2025-09-08
Delicioso desayuno
2025-09-08
Excellent séjour, personnel accueillant
2025-09-10
merci d'avoir accédé à nos demandes spéciales pour avoir une chambre PMR. Malgré quelques difficultés informatiques tout c'est merveilleusement bien passé grace au dévouement et la gentillesse de votre personnel
2025-09-09
Sehr freundliches und zuvorkommendes Personal. Sehr große, saubere Zimmer. Der Shuttle Service zur Arena war auch ein toller Service. Immer wieder gerne!
2025-09-09
Sehr gutes Personal an der Rezeption, mit guten Lösungen und Vorschlägen
2025-09-09
Barkeeper sehr freundlich. Auch am Empfang bestens.
2025-09-08
iedereen 100 procent bescikbaarik alleen maar
2025-09-08
The reception staff were amazing
2025-09-08
Thanks very much for all the helpful information and for arranging the shuttle bus which was very much appreciated.
2025-09-07
Das Hotel wird sicher im Sinn von Best Wester geführt.
2025-09-05
All the staff were excellent, very friendly and made our stay all the better.
2025-09-06
Professionalità e cordialità. Bravi!
2025-09-06
buona organizzazione
2025-09-05
The location and the hotel was good. The walls were not soundproof we heard every single thing. We take the shuttle service but one of the driver was almost made 5 different accidents in 15 minutes road… but the staff and cleanliness was really good
2025-09-05
A special thanks to all the reception staff who were all very friendly and helpful.
2025-09-03
Es wurden alle Wünsche erfüllt selbst das Zimmer wechseln aufgrund meiner Behinderung (mit Badewanne) - war kein Problem u wurde sofort umgesetzt. Es konnte zwar niemand Deutsch aber mit minimal Englisch u.Händen u.Füssen ging es auch. GroßesPlus - super Hotel weiter so !!!
2025-09-03
Staff alla reception molto disponibile e cordiale.
2025-09-03
Super zuvorkommende Rezeption, die sehr gute Empfehlung für Restaurant und Parken lieferte. Der Shuttle Service ist aber auch eine gute Idee.
2025-09-02
We had troubles concerning our booking, but` Mr Michelle` behind the reception did help us very good and friendly, our compliments!
2025-09-02
Thanks a lot Verona BTC Hotel, They were great. Opposite my previous experience in best western hotels in paglia ; this was top.
2025-08-30
Empfehlenswert.
2025-09-01
cordiali e professionali, scegliamo sempre BW
2025-09-01
The front desk staff was very helpful and courteous! We really enjoyed our stay!
2025-08-29
Wir waren zwei Tage zu zweit. Es war alles ordentlich, wir sind zufrieden gewesen. Vielen Dank und schöne Grüße aus Deutschland.
2025-08-31
Ringrazio tutto lo staff dell'albergo perché sono stati molto professionali e molto gentili le camere erano molto pulite la colazione era ottima veramente veramente ottimo tutto
2025-08-30
Personale che si ricorda sempre del sottoscritto e saluta con un "ben tornato". Salvatore al bar, sempre di una professionalità estrema.
2025-08-29
Weiter so!
2025-08-29
Agradecer a recepción la amabilidad hacia los turistas
2025-08-29
Complessivamente tutti molto gentili.
2025-08-26
Ottimale
2025-08-28
Merci pour tout
2025-08-25
Un ringraziamento a tutti per la cortesia
2025-08-26
War alles prima.
2025-08-26
Sauber, ordentlich, freundlich, unkompliziert. Alles richtig gemacht. Danke.
2025-08-25
Grazie per la cortesia
2025-08-25
Personal und Service waren super Essen war nicht toll keine herzhaften Broterzeugnisse
2025-08-21
The location is vvery good. Very clean and bigg rooms. The breakfast room is very clean. The stuff is vvery friendly
2025-08-23
Wonderful stay, great hrlp with what to see, PERFECT PARKING SPOT!!!!
2025-08-23
Thank you for service and keep it up.
2025-08-22
Un complimento particolare a Calogero, da molti anni una presenza professionale e sempre gentile e cordiale.
2025-08-22
Special thank to Eva (restaurant) - super kind and friendly
2025-08-19
Service au top
2025-08-19
We enjoyed our stay, relly nice room and excellent breakfast. Feeling safe. And all employees were very very kind and helpful. Thank you.
2025-08-19
Excellent
2025-08-18
The staff were so welcoming and helpful the room was wonderful. Thank you so much.
2025-08-18
Ich fühlte mich sehr gut aufgehoben in Ihrem Haus.
2025-08-18
Insgesamt kann man das Hotel auf jeden Fall weiterempfehlen. Das Abendessen sollte noch verbessert werden. War mit dem Bus angereist, deshalb kann ich die Speisekarte nicht bewerten, da wir Einheitsessen hatten.
2025-08-18
zuvorkommender Service, mein Ersuchen um ein hundefreies Zimmer, telefonisch und per email geäußert, wurde nicht bestätigt, aber womöglich erfüllt
2025-08-16
Grazie!
2025-08-18
Very nice place, friendly staff. Offering a bottle of water before leaving costs almost nothing but creates a great experience. Thank you!
2025-08-16
Tres bel hôtel personnel tres pro
2025-08-16
Cheer up
2025-08-15
Vielen Dank für den schönen Aufenthalt!
2025-08-13
Excelente servicio
2025-08-15
The free upgrade to an executive room on arrival was a pleasant surprise. Me and my partner thoroughly enjoyed our stay and would recommend the hotel to family and friends. Thank you for a wonderful stay.
2025-08-14
Mon petit séjour avec ma mère s'est bien passé. Je peux recommandé à mes proches de venir à votre hôtel. Merci
2025-08-14
Merci
2025-08-13
Hay que mejorar el DESAGIUNO en calidad y opciones para un hotel de 4 estrellas.
2025-08-12
Se potrudijo za vsako stranko, vse pohvale 🫶🏻
2025-08-12
Voglio ringraziare con un encomio il personale della reception per disponibilità, interessamento nel ritrovamento del mio cellulare.
2025-08-11
Vielen Dank für den schönen Aufenthalt, Ihren tollen Service und die angenehme Atmosphäre. Gerne empfehlen wir Sie weiter und kommen sicher wieder. Vielen Dank auch noch für den Super Ladeservice. Mit einem vollgeladenen Auto morgens Weiter zufahren war sehr schön.
2025-08-11
Merci a Salvadore, au bar, tres sympathique et agréable
2025-08-10
el personal del Bar muy atento y amable. felicidades
2025-08-09
Al personal de Recepción, especialmente a Valentina que siempre fue muy atenta y dispuesta a ayudarnos en nuestros planes de visita a la ciudad.
2025-08-09
grazie
2025-08-06
Tutto è ottimo, ma vorrei che la colazione fosse più varia.
2025-08-06
Zufrieden
2025-08-05
Personal gibt sein bestes
2025-08-05
Grazie per tutti i servizi che avete reso disponibili
2025-08-04
Der Shuttle-Service zur Arena war ausgezeichnet
2025-08-02
Grazie della cortesia e disponibilità
2025-08-02
I’m really appreciate the help from all staff at CTC Verona, especially the restaurant staff they are so nice and kind, working so hard to make everything right, thank you so much!
2025-07-31
Ci siamo trovati molto bene a partire dalla prima accoglienza...un ringraziamento a tutto il personale e alla direzione
2025-07-31
Ich war auf der Fahrt von Leipzig nach Rom und hatte kurzerhand im Hotel die Übernachtung telefonisch gebucht. Nach 15 Minuten checkte ich ein und am nächsten Morgen Frühstück und Weiterfahrt. Alles ging Problelos sehr schnell und sehr freundlich. danke.
2025-07-29
V tem hotelu sem preživela 14 dni, 12 dni službeno ter nato podaljšala privat, saj je hotel super: lepa oprema, čist, super ponudba hrane, parkirišče, storitev prevoza do centra Verone, zelo prijazno osebje na recepciji in v restavraciji, super barman. ..se še vrnem😊
2025-07-29
Agradecimiento por los servicios prestados.
2025-07-28
Wir hatten einen angenehmen Aufenthalt bei Ihnen. Vielen Dank.
2025-07-28
Parfait nous venons chaque année à la même époque
2025-07-27
TRES BON HOTEL , LA RECEPTION COURTOISE ET TRES EFFICACE
2025-07-23
Thanks for openness and letting guests get organized in preferred way.
2025-07-25
Esperienza complessiva molto buona
2025-07-22
I would stay in the hotel again.
2025-07-22
The reception staff were outstanding, thank you.
2025-07-22
Machen Sie weier so
2025-07-23
Merci à la réception. Je me suis trompée dans ma réservation (elle datait de avril au lieu de juillet) et ils ont été gentil de m'en trouver une autre.
2025-07-22
Sono stati tutti gentilissimi ed accoglienti. Piena disponibilità!
2025-07-22
Come al solito un complimento per i servizi resi che consentono al cliente la soddisfazione per la scelta della vs/ struttura che ho frequentato dal 2001 sino alla fine del 2008 per lavoro, praticamente quattro notti/settimana. Successivamente, recandomi in zona Verona ho sempre ed ancora scelto il vs/Hotel.
2025-07-21
Loved the hotel. Only suggestion is adding more choices to menu such as pasta and chicken dishes. Also maybe have different items for breakfast
2025-07-21
Ringraziare tutto lo staff per la disponibilità e pazienza
2025-07-21
Personnel accueillant et à l'écoute.
2025-07-21
compliment à adresser à la jeune femme de la réception à notre arrivée
2025-07-18
We were pleasantly surprised that the minibus which drove us to the Arena was free of charge and Marianne was very informative about Verona and a very competent driver. We will stay here again especially as my car was parked under cameras. Well Done!
2025-07-17
We were made very welcome, even though we thought the hotel we were in was supposed to be close to the town only to find out we were 4 miles from the centre. But the hotel ran a shuttle which made life easy. Brochure should make this more clear to avoid confusion.
2025-07-19
Tanks for Great help with booking the Arena packade. Verkar helpful and quick service!
2025-07-18
Muy buen servicio y excelente desayuno, es un gran hotel!!!
2025-07-18
Positiv hervorzuheben ist die Freundlichkeit an der Rezeption. Grundsätzlich ist auch die Sauberkeit zu loben.
2025-07-17
Sehr professionelle und kompetente Mitarbeiter an der Reception…gerne komme ich dort wieder hin zurück!
2025-07-15
The team very nice..the rooms very good...l like the hotel
2025-07-14
היה מעולה ממליצה בחום תודה רבה על השירות ועל קבלת פנים
2025-07-16
Accoglienza top
2025-07-15
Excellent
2025-07-12
Grazie x l'ottimo servizio
2025-07-15
Everything was fantastic
2025-07-13
The staff consistently demonstrates exceptional courtesy, attentiveness, and hospitality
2025-07-10
THANK YOU FOR EVERYTHING. WE HAD A GOOD TIME.
2025-07-12
Not now
2025-07-12
Professionali ed Efficiente
2025-07-10
un complimento d'onore va a Tania, del ristorante, molto professionale ed empatica anche con mio figlio di 3 anni!
2025-07-09
Tutto perfetto
2025-07-09
Muy bien todo gracias!!!
2025-07-09
Grande disponibilità e attenzione nella comunicazione.
2025-07-09
BRAVISSIMA LA SIGNORA AL CHECK IN E AL CHECK OUT MOLTO GRADITO L'OMAGGIO DELL'ACQUA ALLA PARTENZA
2025-07-07
Very friendly and helpful staff
2025-07-08
All the members of staff I spoke to were very helpful and friendly.
2025-07-07
Staff was very helpful.
2025-07-07
Excellent service from entering the hotel on arrival to leaving on departure.
2025-07-05
The reception staff was very kind and the hotel is very nice as well.
2025-07-04
A very enjoyable stay, thanks for everything!
2025-07-03
Tout était parfait, je remercie l'accueil pour les efforts qui ont été fait pour nous parler le plus possible en français.
2025-07-01
All the Staff were Helpful and courteous
2025-07-01
Keep everything as good as it is and most of us will come back again!!! 🥰
2025-07-01
My husband and I thoroughly enjoyed our one-night stay at the Best Western CTC Hotel Verona. The hotel is very beautiful, modern, very clean and safe. The bedroom also was modern, very clean, beautiful, fully loaded with all amenities. The staff was very courteous, friendly, professional, knowledgeable and helpful. We appreciate that they all spoke English well and were respectful and accommodating. The breakfast buffet was extensive and delicious with a really good assortment. The shuttle service to and from Verona was very good, efficient, friendly and timely. We will highly recommend this hotel to anyone we know who plans to visit the beautiful city of Verona. Thank you.
2025-07-01
Une nuit n'est pas suffisants. Je reviendrai
2025-06-29
Nuestra estancia fue muy satisfactoria, tanto por sus instalaciones como por la simpatía y eficiencia del personal que nos atendió.
2025-06-27
Ero stato in questo Hotel un paio di anni fa, ed ho notato con piacere che lo standard qualitativo è rimasto elevato.
2025-06-28
I was perfectly happy with everything. It was noticeable that hotel staff works hard to ensure everything works well.
2025-06-28
Molto professionali ed attenti alle nostre esigenze
2025-06-27
The reception staff were excellent, friendly, and professional. The barman Salvatore was a star.
2025-06-27
Thankyou for making our stay so trouble free. Friendly helpful staff throughout. Would definitely recommend.
2025-06-25
Excellent staff, friendly and courteous, nothing was too much trouble. Salvatore (Bar manager)was larger than life and really shone above the rest (with all due respect to the other employees).
2025-06-24
Must thank the staff who kept our clean each day were very pleasant and did a great job
2025-06-24
Very welcoming manager and all really helpful staff everywhere from room restaurant reception always caring and going the extra mile where possible . Jet 2 left your staff in a difficult situation when they do not pay for enough transport for guests and we find we can not come and go from the hotel as advertised by jet 2 . Shuttle is not a form of transport that guests require to book 24 hours in advance , it generally means transport that carries quite a few people and it comes and goes , it is not a limited few runs a day leaving guests long hours in town , very limited options, unable to have flexibility or change in their booking day without considerable costs . Your staff managed the situation with patience and diplomacy and polite at all times and this was so very much appreciated .
2025-06-23
Thank you so much
2025-06-23
I would like to thank and extend a great appreciation to staff and management of Best Western Hotel. This hotel is reccomendable to friends and other people.
2025-06-24
l was very satisfied, l hope you prosper
2025-06-24
Valentina and Sabrina are highly valuable staff employees with a clear focus on guest satisfaction :)
2025-06-23
Giovanni was so helpful, kind and funny. Salvatore at the bar was lovely
2025-06-23
Thanks to all hotel staff
2025-06-22
I had a fabulous time, but really disappointed with the shuttle bus
2025-06-22
The hotel is in a very poor position with regard to Verona - the shuttle bus is useful but there should be more of them. And there should be a swimming pool. This is a good business hotel not a tourist hotel.
2025-06-22
Vorrei ringraziare sia il servizio di pulizia in camera, sono stati molto cordiali e gentili. Sia il personale della reception, di una gentilezza e professionalità impeccabile.
2025-06-20
Alle Mitarbeiter waren jederzeit sehr freundlich und sehr nett. Die Matratze war sensationell gut. Ich habe sehr gut geschlafen. Meinen Kindern hat der Aufenthalt ebenfalls sehr gut gefallen.
2025-06-17
The male receptionist (Giovani?) was extremely helpful and polite.
2025-06-17
Thanks for your kind attention
2025-06-17
L'hotel è stato una sorpresa positiva. Molto buono.
2025-06-18
Nein
2025-06-17
Perfektes Service für kostenloses Shuttle nach/von Verona
2025-06-17
La reception è sempre composta da persone cordiali e che aiutano
2025-06-15
Complimenti a tutto lo staff.
2025-06-13
Ottima la reception Michele e Valentina.
2025-06-09
Thank you to the cleaning staff and the restaurant staff. Very kind and polite. Good professionals
2025-06-12
Sono tutti stati molto attenti, veloci ed educati
2025-06-10
Per me e6 stato un soggiorno particolare e nell' hotel ho trovato l' accoglienza, la disponibilità, la discrezione e i sorrisi di cui avevo bisogno. Grazie
2025-06-07
Ho trovato massima cortesia da parte di tutto il personale
2025-06-07
Lo staff professionale gentile e super veloce per richieste di cavi pc e collegamenti
2025-06-04
A very enjoyable stay, I will see you again.
2025-06-05
Personal de recepción, muy atentos y receptivos
2025-06-05
Nice place, nice staff at reception and very good breakfast.
2025-06-04
Ottima posizione, gentilezza, disponibilità, professionalità, colazione super per tutti i gusti, spazi ampi, camera grande, letto comodissimo.Piacevolissimo soggiorno.
2025-06-04
Ringrazio i personale dall'accoglienza, al servizio ai piani, al ristorante, per la cortese accoglienza ed il gentile ed efficace supporto alle.richieste
2025-06-04
Ottimo Hotel e ben organizzato
2025-06-04
Tutto ok
2025-06-04
FELICITACIONES POR LA ATENCION PRESTADA A TODOS .
2025-06-03
Ottimo lavoro.
2025-06-02
A big thank you to the staff for making our stay enjoyable and for the kind gift to my son on his birthday and the friendly attitude of all concerned.
2025-06-01
The free bus into and out of the centre was amazing and the receptionist gave us some good information
2025-06-01
Danke, immer freundliches Personal, Reinigungskraft auch TOP. Ein tolles Hotel - kommen immer wieder gerne.
2025-05-30
Excellent reception staff, so helpful
2025-05-28
Tudo maravilhoso , voltarei com certeza
2025-05-27
In the break fast no boild egg HOT only cold egg
2025-05-27
Todo correcto
2025-05-26
Reception, bar & breakfast staff all very efficient
2025-05-27
Estuvimos solo 1 noche de paso. La estancia fue muy buena.
2025-05-25
The reception staff and barman were absolutely fantastic.Well done to them.
2025-05-25
I always appreciate the quality of services and food of Best Western net
2025-05-24
Could be nice to have more fresh vegetables options on breakfast
2025-05-21
👍👍👍
2025-05-23
Personale reception gentili
2025-05-23
No Just to say you have a good job
2025-05-20
Your staff were amazing. They were kind courteous and always helpful.
2025-05-20
Reception staff very nice and friendly always willing to help
2025-05-20
Our time in the hotel was pretty good, thank you!
2025-05-20
Nein
2025-05-19
Спасибо,все было отлично!
2025-05-16
The front of house staff where very helpful and good at organising shuttles
2025-05-15
O hotel é bom e nós atendeu perfeitamente. O pessoal da recepção é muito gentil. O hotel é grande e prático, principalmente para quem está de carro. Estacionamento gratuito.
2025-05-13
Complimenti a tutto lo staff, super gentili, cordiali e disponibili
2025-05-13
Very pleasant stay. Very professional and service oriented.
2025-05-13
Correctly, kindly and good place to spend your vocations
2025-05-12
Soggiornato molte volte nella vostra struttura, sempre soddisfatto
2025-05-12
Très bon accueil
2025-05-12
Giovanni was very helpful and friendly . Salvatore was amusing and great service . The shuttle service needs some work. Competitors offer an hourly service without booking 24 hrs in advance. I was let down several times by the shuttle just not turning out which impacted my plans for the day significantly.
2025-05-12
We had a lovely time at the hotel and the reception staff were very helpful.
2025-05-12
Gentili e preparati
2025-05-11
Thanks !
2025-05-11
complimenti per la cortesia e disponibilità
2025-05-09
Totally friendly and helpful people, I would always come again. Special thanks to the Team, which makes the room, every day perfect, when I came back. And thanks to the acommodating and helpful reception Team.
2025-05-09
Livello di pulizia davvero buono
2025-05-11
I like most the rooom, the space.
2025-05-08
Todo correcto
2025-05-06
Molto cordiali e gentili
2025-05-05
Ringrazio i ragazzi alla reception perché sono stati pronti a risolvere un problema che avevamo con il condizionatore nella camera 420. Anche se non sono riusciti a ripristinare l’aria condizionata, ma abbiamo apprezzato l’impegno e la cortesia
2025-05-05
Vorrei segnalare la presenza di una sola muta di asciugamani, subito integrata alla richiesta, Il non funzionamento dell’aria condizionata e la perdita del lavandino. La gentilezza del personale della reception ci ha offerto la colazione per questi disguidi. Comunque sceglieremo sempre questa catena e questo hotel.
2025-05-04
Alles perfekt .Wir kommen gerne wieder!
2025-05-04
Special thanks to employee on the reception on the day of our arrival May 29th around 14h.
2025-05-03
Tutti molto gentili
2025-05-03
Complimenti a tutto lo staff.
2025-04-30
Staff reception e ristorante ottimo
2025-05-02
Ein sehr schönes Hotel mit sehr freundlichem Personal. Immer wieder gerne
2025-04-28
Ringrazio tutti i componenti staff
2025-04-29
Super
2025-04-28
Ringrazio per l'ottima accoglienza...personale gentile e puntuale. Torneremo a trovarvi e vi faremo pubblicità.
2025-04-26
Todo excelente
2025-04-25
Nice staff and very helpful…
2025-04-23
Ottima colazione.
2025-04-23
Grazie per il vostro impegno, molto apprezzato
2025-04-22
Tutto il personale è stato delizioso, disponibile, competente e gentile. Ho altresì notato un'eccellente buona propensione verso i bambini (caratteristica non sempre disponibile negli hotel). Il personale addetto alla ristorazione è stato accogliente, pur rimanendo sempre molto professionale.
2025-04-22
La mejor experiencia
2025-04-17
I was at your hotel two nights with our customers and I have to say, that everything was perfect. Mainly dinner with wines. Stuff from restaurant are right person and I enjoyed communication with them. Thanks a lot.
2025-04-16
El personal de recepción muy amable.
2025-04-15
Excellent!
2025-04-13
Tornerei. È un hotel giusto anche per andare a Gardaland?
2025-04-12
Not a complain but suggestion. The heater was too high and left the air really dry. The pillows were not comfortable or supportive to the neck. the Staff however were fantastic. Andrea & Giovanni were always very helpful
2025-04-12
As always a very enjoyable stay - excellent service from all the staff
2025-04-11
I would like to appreciate everybody from.reception to room service But the person who stood out to me was the Chef the short one he was so kind ro us and was always checking on us my mom brother and I. He allowed us to have drinks from bar as we were having dinner. The front office was good. The luggage indian guy was so helpful he helped out with luggage ensured my mom's suitcase was taken Carr of as I had left it there
2025-04-11
Salvatore at the Bar; Calogero at the Restaurant and the team at reception were all very professional, helpful and offered great service
2025-04-11
very good experience. grazie mille
2025-04-07
The lady cleaning the room was not looking at ensuring the cups and tea were rifilled otherwise the staff at the reception and bar are great!!
2025-04-07
Wow..wow..wow...the best all of them
2025-04-06
Veramente tutto perfetto complimenti
2025-04-04
Yes, congratulations for being a great team!
2025-04-03
Personale educato e sempre disponibile
2025-04-04
Si. Giovanni, in reception al check out, ha voluto che portassi al mio titolare i suoi saluti. Un gesto che mi ha sorpreso e che il mio titolare ha molto apprezzato. Grazie
2025-04-02
complimenti per i ragazzi alla reception
2025-04-01
Ringrazio tutto il personale della strttura.
2025-04-01
Tutto perfetto
2025-03-29
.
2025-03-26
היה נהדר מיקום נוח חדרים נקיים ארוחת בוקר טובה חניה בשפע.
2025-03-26
בית מלון ברמה טובה מאוד, נקי ויחס העובדים היה מצויין.
2025-03-18
To all the staff thank you for your sympathy and attentiveness
2025-03-18
Gentili e professionali
2025-03-15
Nice spacy location and very friendly staff! Thank you!
2025-03-15
Personale molto gentile e disponibile
2025-03-14
Continuate così. Ci rivedremo sicuramente. Saluti
2025-03-11
Tolles Hotel, freundliches und hilfsbereites Personal an der Rezeption
2025-03-11
Hotel molto ben pulito.
2025-03-10
It was a pleasure to stay in your hotel. We came with our school for the conference. The accommodation was excellent and the breakfast too. Definitely I will com again!
2025-03-10
Ευχαριστούμε πολύ για την άριστη εξυπηρέτηση κατά τη διαμονή μας
2025-03-06
The restaurant staff, Calogero, Tania, Roman are outstanding. They are truly shining stars and take care of everybody with consummate professionalism. Giovanni at the front desk is courteous, professional and very friendly. An outstanding team member. And I forgot, Salvatore at the bar. Also a professional and friendly man. Compliments to the entire team at Best Western CTC!
2025-03-05
Todo el personal de recepción fue cortés y amable
2025-03-04
Special thanks to Marika ❤️
2025-03-02
Merci pour votre organisation
2025-03-01
Merci pour l'organisation et avoir contribué à la réussite du mariage de nos enfants.
2025-03-01
I did not like the water, after washing my hands with soap my hands stayed slippery for a while. Not a good feeling especially after a shower.
2025-02-24
Complimenti a tutti e grazie
2025-02-25
Staff cordiale e professionale. Colazione abbondante e buona
2025-02-25
Gentili e organizzati
2025-02-23
Tutti molto bravi. Abbiate MOLTA cura del vostro staff ( nessuno escluso )
2025-02-22
Accogliente
2025-02-23
Si, certo !! Tutto il personale dello staff da me incontrato, si è rivelato professionale, gentile e cortese. Il mio soggiorno ( 4 notti ) è stato sicuramente piacevole, per questo sono a ringraziare tutti !!
2025-02-20
Ringrazio per la gentilezza
2025-02-18
Monto gentile
2025-02-18
Большое спасибо за прекрасное обслуживание
2025-02-18
Very nice . I m from Croatia , my english is bad so ... Odličan hotel i smještaj, veoma prostrana soba , kupaonica, toplo i ugodno . Hvala vam na svemu . Na recepciji dva odlična gospodina i nenametljive spremačice pri izlasku iz objekta.
2025-02-16
Molto gentili e cortesi Grazie mille
2025-02-15
Personale molto educato e molto preparato
2025-02-14
Complimenti a tutto lo staff. Davvero bravi
2025-02-13
Professionalità e gentilezza vi contraddistinguono sempre.Alloggio sempre molto volentieri presso il vostro hotel.
2025-02-12
GRAZIE PER LA DISPONIBILITA' E TEMPESTIVITA' .
2025-02-12
Personale gentile e sorridente, fiore all'occhiello per l'Azienza
2025-02-09
Tutto favoloso complimenti
2025-02-08
Sono anni che vengo nella Vs struttura, mi sono sempre trovato bene per la pulizia delle camere e la gentilezza e la disponibilità del personale.
2025-02-06
very good hotel and its my third time to stay in this hotel . definitely i will recommend to my friends
2025-02-06
Hotel accogliente e comodo
2025-02-03
God bless you all for the good work
2025-02-02
Ottimo servizio e personale disponibile e professionale
2025-02-01
Il personale alla reception è stato cortese e professionale nel risolvere un problema con il pagamento (non pervenuto in tempo) da parte della mia società
2025-01-30
Bonjour lorsque on reserve en ligne on a le choix de plusieures chambre avec les noms c'est très bien, la chose moin bien c'est une fois qu'on est à la récéption il n'est pas possible d'voir une facture séparée car tout est déjà payé en ligne, cela très bien quand c'est privé mais quand on voyage pour le professionel cela ne correspond pas , car chacun des participents doit avoir sa facture.
2025-01-28
Si ritengo ringraziare lo staff dell'accoglienza e del ristorante, perché come sempre ci fanno sentire a nostro agio ogni volta che veniamo da Voi durante il MotorBike Expo
2025-01-28
Hôtel très propre, personnel sympathique et accueillant.
2025-01-26
Tutto molto gentili ed efficienti
2025-01-28
Grazie per la cortesia
2025-01-28
Vorrei ringraziare tutti quanti per l'ospitalità che ci avete dimostrato e ci avete fatto sentire a casa GRAZIE MILLE
2025-01-28
Grazie di tutto.
2025-01-25
Tutto ok, grazie
2025-01-23
Ottimo servizio e accoglienza
2025-01-25
Un ringraziamento per la cortesia e la disponibilità di Stefano in reception
2025-01-21
Good staff
2025-01-22
Muy bueno todo gracias
2025-01-22
Ich war rundum zufrieden
2025-01-19
tutto ok
2025-01-17
Professionale e cortese
2025-01-17
Squisita gentilezza e disponibilità di tutto il personale.
2025-01-17
Ringrazio per la cortesia e professionalità tutto lo staff
2025-01-16
Personale sempre gentile e professionale.
2025-01-14
Ringrazio tutto il personale per la gentilezza dimostrata al momento del bisogno.
2025-01-14
Very friendly receptionist and bar manager. Thank you!
2025-01-11
Gentili e disponibili
2025-01-12
Responsabile reception gentilissimo!
2025-01-10
Professionali, è spero di ritornare nei vostri hotel
2025-01-10
Funcionários super atenciosos
2025-01-07
Gestito in modo impeccabile.
2025-01-07
Das Hotel war wirklich sehr angenehm, Zimmer waren sehr sauber, Parkplatz war kostenlos und überwacht, Minibar Wasser war kostenlos, sehr freundliches Personal, sogar am 1. Januar Frühstück bis 13:00 Uhr, wir kommen sicher wieder, 5 Sterne von uns
2025-01-07
De los mejores desayunos que he probado en los últimos 3 años
2025-01-07
Lo staff è efficiente e molto cortese. L'hotel è molto accogliente e pulito. Ci siamo trovati benissimo.
2025-01-07
Thank you for the comfortable stay. We definitely come back hem we travel in this region.
2025-01-05
Tutto perfetto. Complimenti
2025-01-02
Tutto il personale è degno di una citazione positiva , sia al ricevimento che nelle sale da pranzo/colazione
2025-01-03
Ambiente ordinato, personale cordiale e ben organizzato
2025-01-03
Personale sempre molto disponibile, educato e gentile.
2025-01-01
L'hôtel est très bien, merci à toutes et tous !
2025-01-04
In questo hotel la vera differenza la fa il personale che ci lavora,sempre professionale e gentile.
2025-01-01
Prima volta nel vostro Hotel, esperienza molto positiva, complimenti per la gestione della struttura.
2025-01-01
operatori molto professionali
2024-12-28
Si en la gerencia fueron muy amables. GRacias
Ottimo
Staff
Bar
Camera
Servizio colazione
Esperienza generale
2025-12-24
Merci