2026-03-22
Le personnel est très agréable. Les locaux sont propres.
2026-03-20
Front desk was very helpful.
2026-03-10
Daniele super helpful! Top notch service from everyone I interacted with. Will return and refer.
2026-03-11
Francesco checked us in and was very helpful.
2026-03-10
Personale alla reception e ragazza al bar colazioni sempre top e gentilissimi. Ogni volta che veniamo ci sentiamo a casa. Alla prossima
2026-03-09
hot water and tea
2026-03-07
Buen servicio de la señorita que nos atendió, desgraciadamente no apunté su nombre, pero excelente
2026-03-04
Sigan por este camino
2026-03-04
Thank you, had a pleasant stay
2026-03-02
The location and amenities were very good.
2026-02-27
Molta attenzione e professionalità alla reception
2026-02-26
Molto disponibili nel prenotare un ristorante per la cena
2026-02-24
Il personale è stato sempre gentile e professionale. La colazione è stata eccezionale
2026-02-24
Well run- friendly and helpful staff.
2026-02-24
Muy buen hotel!! Bien mantenido y manejado
2026-02-23
We very much appreciated the breakfast package for our early departure. The staff was also very helpful with directions.
2026-02-22
Agradecemos habernos podido comunicar tan bien y amablemente a pesar de nosotros no saber hablar mucho en italiano. Y también por permitirnos entrar antes del horario acordado. Fueron todos muy amables.
2026-02-19
Das Hotel ist sehr freundlich, nicht nur das Personal auch die Ausstattung ist sehr schön, vor allem der Frühstücksraum ist wundervoll gestaltet.
2026-02-17
Everyone was incredibly helpful. The reception staff immediately responded when I asked for the heating to be turned down. Lovely man at breakfast made me an expression coffee as the machine broke down.
2026-02-17
Helpful young lady on reception
2026-02-13
Thank you so much for the deluxe room. It was incredibly thoughtful that you were able to provide us with two rooms next to each other. Every single staff member was extremely kind, smiling, and friendly. The food at breakfast was divine, and the hot chocolate was simply superb. You provided us with a five-star experience, and we thank you very much for it.
2026-02-10
Everything was great
2026-02-09
Very welcoming staff at front desk.
2026-02-08
We had power issues the night of our stay. It was frustrating, staff did what they could to correct the issue but it took a bit and created a restless environment. We appreciate the comped breakfast and removal of city taxes from the bill.
2026-02-08
Thank you for a lovely stay
2026-02-07
Все було чудово, вже вдруге зупиняємось в цьому готелі
2026-01-30
Vorrei ringraziare il personale di portineria per la disponibilità e per l'aiuto datomi con le ricevute.
2026-01-28
the girl checked us in was very nice , pilot.
2026-01-28
ELEONORA, ENCANTADORA!!!... Toda una profesional!.. nos informó perfectamente, amabilidad y simpatía. Nos ayudó en todo lo que pudo!.. Da gusto encontrar gente como ella. También quiero hacer mención al personal del desayuno!.. súper agradables!.. parecía que estábamos en casa... Seguid así!!!.. da gusto encontrar gente así en un HOTEL.
2026-01-28
El personal del hotel es 10 de 10.
2026-01-28
Tuvimos una estancia inmejorable.
2026-01-27
Estuvo todo perfecto.
2026-01-27
Thanks a lot for your hospitality!
2026-01-26
Great service at reception desk, the lady that works there gave us great recommendations for dinner. They were all friendly and helpful.
2026-01-25
Todo a sido genial Gracias a todos 👏🏻👏🏻👏🏻👏🏻👏🏻
2026-01-19
Todo excelente, instalaciones, personal, desayuno. No cambiaría nada.
2026-01-20
.
2026-01-18
Weiter so, wie bisher
2026-01-18
Thank you for storing our luggage before and after check-in. Thanks to that, we were able to fully enjoy sightseeing!ありがとうございました！
2026-01-19
It was nice staying there and very much appreciate to kind staffs. Especally the breakfasts were very very good.
2026-01-10
La ragazza alla reception veramente professionale. Informazioni su tutto e veramente cordiale
2026-01-07
Enjoyed our stay and friendliness of staff. Breakfast and available choice of food options noted.
2026-01-07
Merci pour votre accueil
2026-01-04
Wir waren insgesamt sehr zufrieden. Die Lage am Bahnhof war für uns optimal. Das Frühstück war -für italienische Verhältnisse- sehr gut.
2026-01-06
Personale gentilissimo, ringrazio tutti: dalla reception, al personale dedicato alle camere, al personale della sala colazione.
2026-01-06
We had 3 rooms, all good.Staff was friendly and helpful.
2026-01-04
Nous avons été très bien accueillis. Merci pour votre gentillesse.
2026-01-05
Todo muy bien. El personal que nos recibió muy amables. La persona que estaba a cargo en el buffet del desayuno, excepcional.
2026-01-05
Everything was fine. What a shame for no warm water in the rooms. Only cold
2026-01-02
Complimenti allo staff per la gentilezza e disponibilità
2025-12-29
Muy atentos y serviciales todos quienes se desenvuelven y trabajan en el hotel
2025-12-27
Gracias Camilla!!!!
2025-12-24
Many thanks to all management & staff.
2025-12-25
Un grand merci pour la dame de la réception qui nous à très bien accueilli et très bien conseiller.
2025-12-25
Muy amables y atentos.
2025-12-22
El hotel muy bueno, limpio, la ropa blanca excelente, el personal muy amable. Muy recomendable
2025-12-22
Buena atención en todos los servicios. Muy cómodo el lugar donde se encuentra. Gracias
2025-12-21
very good feeling，thanks a lot
2025-12-16
Complimenti a tutto lo staff per la cordialità e la disponibilità profusa
2025-12-16
Especial mención a las labores de limpieza y orden de la habitación, ha sido el mejor punto de la estancia. También agradezco el interés por resolver las dudas de la recepción, todos en general y en concreto de Camila, que fue muy agradable.
2025-12-15
HOTEL PULITO E ORDINATO E IN OTTIMA POSIZIONE PER VIAGGIARE IN TRENO
2025-12-11
Ringrazio la persona all ricezione che ho trovato al mio arrivo, circa ale 18 del 8/12. Presente anche nel pomeriggio del 9/12. Ottimo consigli
2025-12-10
Vorrei ringraziare tutto lo staff per le cortesie e le attenzioni ricevute soprattutto per quanto riguarda la colazione che era a dir poco fantastica, grazie ancora
2025-12-06
was very helpfull and kind.
2025-12-05
Hotel tenuto bene, complimenti, e personale disponibile, efficiente e molto cordiale
2025-12-05
I would like to mention Camilla Fantinato (front office team), who was very helpful and kind, promptly helping us with the reservation.
2025-12-04
To Francesco. Friendly, courteous and resourceful. We needed information about transportation and he pointed us in the direction we needed.
2025-12-03
My congratulacions
2025-12-03
Un très bon accueil et très serviable
2025-12-02
A Special Thank You to all the staff.As it was our 30th Wedding anniversary and my Birthday it was lovely and ideal spot for exploring more of Venice.
2025-12-02
We thought the reception staff were very friendly and helpful.We enjoyed the breakfasts and thought the room service ie tidying our rooms was great. We would definately stay at this hotel again
2025-11-29
Mi complimento per la sempre cordialità e professionalità di Daniele in accettazione in fase di check in
2025-11-29
My sincerest thanks to hotel personnel who took immediate and considerate attention to room access issues and heating needs during my stay.
2025-11-28
Excelente la hospitalidad del personal !!!Ŕecomendaré sin duda el hotel.Excelente el personal del desayuno y muy amables.
2025-11-27
Ringrazio tutti per la cortesia e gentilezza
2025-11-26
O atendimento no checkin foi bem esclarecedor e simpático.
2025-11-26
The mezzanine floor rooms are beautiful. I highly enjoyed my stay and the free mini bar was an excellent bonus. Thank you
2025-11-24
The receptionist went above and beyond to be kind and helpful. It was a pleasure to deal with her.
2025-11-20
Un caro saluto a tutti ...gentilissimi, preparati e disponibili.
2025-11-22
Un grazie a tutto lo staff per la sempre piacevole accoglienza in struttura
2025-11-20
It was great stay for sure i will recomend stay in this hotel to all my friends thank you very much
2025-11-17
Estuvimos muy bien y muy agradables todos sus empleados
2025-11-14
Sono soddisfatto con il staff, ringrazio speciale a Riccardo. Come di solito professional e gentile.
2025-11-11
Gracie Mille pour votre sympathie et professionnalisme. Petite anecdote : blocage dans l’ascenseur au 1er étage mais le personnel a été au top. Gracie Mille
2025-11-12
All staff were friendly and helpful
2025-11-12
Yes. Firstly very nice confident and welcoming staff.since I booked a family room and we were reaching in the morning and checking in was at 3pm . Staff Camilla went extra miles and arranged us very beautiful room with baby cot and all the necessary stuff required with the baby and never felt us we were away from home. I would really recommend this hotel as all the facilities were provided. Everything is accessible nearby trains bus and airport. And morning staff have good knowledge and guided us to visit padova city. Also we had breakfast for the two days and it was all amazing nice welcome by the 2 ladies. Also the HSK staff were very friendly and cleaned the room even for the second day without telling. Overall I would rate this hotel 10/10
2025-11-12
____
2025-11-11
Tutto il personale è stato estremamente gentile e disponibile
2025-11-11
Super nettes Personal, man fühlt sich sehr wohl.
2025-11-06
The young male staff member who guided me through check-in was incredibly kind. Thank you. His kindness made me want to visit again.
2025-11-06
Puntuali e disponibili
2025-11-02
Séjour agréable
2025-11-04
Complimenti per il personale della reception e della sala colazione sono unici
2025-11-04
El personal es muy amable
2025-11-02
Sr. Gerente, por favor lea mi comentario mas abajo
2025-11-02
personale molto qualificato, disponibile ed accogliente
2025-11-01
We totally enjoyed the Tritone . Location to transit station was perfect . Staff wrre professional , room was comfortable and breakfast was delicious . We will recommend this hotel to friends .
2025-10-30
Muy bien el hotel, buena calidad en los servicios y el personal muy atento.
2025-10-29
Perfect! Only...the bathroom door was hard to open.
2025-10-29
I would like to thank Camilla who arranged a last minute room upgrade for us in order to accommodate my son staying with us for 2 nights out of the 3. All staff were very polite and helpful. Breakfast staff were very welcoming. Thank you
2025-10-28
Muchas gracias
2025-10-28
Gracias por el esfuerzo diario.
2025-10-24
Excellent service & value, great staff. Great breakfast choice & quality.
2025-10-24
tutti molto cordiali e professionali
2025-10-24
Me.Daniell was very Nice
2025-10-24
Gracias por la asistencia de los trabajadores
2025-10-24
My wife & I stayed for 5 days between the 20-24 Oct and would like to thank all the staff for all their assistance during our stay. They should all be given 10 out of 10.
2025-10-23
Staff was fantastic.
2025-10-23
Francesco was very welcoming when we checked in. He also recommended an excellent choice for an early dinner, Pizza Michele.
2025-10-23
Tutto ineccepibile e ben organizzato
2025-10-20
Muy buena atencion, el personal muy agradable
2025-10-19
Excellent hotel, staff really helpful and friendly. Good location for reasonable price bars/food
2025-10-21
Although our visit was short the help, advice and simple kindness we received particularly your front desk staff was exceptional. It really astounded me how helpful and knowledgeable they were. It made our short stay much more enjoyable. When I return to Venice your hotel is top of my list.
2025-10-21
I had a fantastic experience. The staff was very friendly and helpful. Thank you for an awesome experience!
2025-10-20
Très sympathique à la réception
2025-10-20
When we arrived the tv did not work. We reported the problem and it was fixed the same day. The desk personnel were very hepful.
2025-10-19
We thank all the staff of the hotel for their politeness and their professionalism.
2025-10-19
The staff were very helpful and responsible. The only concern that I had was with my bed which was uncomfortable and noisy. I couldn't have a good rest. I explained my concern while I was checking out.
2025-10-18
Convenient location
2025-10-18
desk clerk was very helpful in arranging a taxi to the airport. Other staff were also friendly and helpful and provided recommendations on restuarants. Very good experience.
2025-10-18
We were in room M22. There were 2 issues with the room and we reported them immediately. Both issues were corrected while we were out for the day. The staff was more than helpful.
2025-10-15
My husband and I had a great stay here! Nice hotel, great breakfast, nice location.
2025-10-17
Very much enjoyed our stay, the staff were extremely helpful with everything from breakfast through to directions for visiting Venice. Only improvement we think would be a softer bed, we both found it very firm.
2025-10-15
Staff vey courteous
2025-10-15
The front desk personnel were very helpful went out of their way to assist with directions and any questions I had. 👍👍
2025-10-15
Il membro dello staff alla reception, Francesco? Francesca?, è stato molto gentile con noi e ha prontamente soddisfatto le nostre richieste. Credo che lavorasse anche di sera, e gliene sono molto grata. La prossima volta che visiterò Venezia, prenoterò sicuramente di nuovo questa struttura e spero di rivederlo. Vi auguro un soggiorno meraviglioso.
2025-10-15
Personnel plein d'attention
2025-10-15
Bon accueil ….comme un Best western digne de ce nom👍
2025-10-14
Complimenti per lo staff dell’intero hotel e soprattutto alla reception che è sempre disponibile
2025-10-14
The receptionist was very helpful getting us a large taxi.
2025-10-14
The reception team for checking in is very welcoming and helpful. They gave clear directions to room and suggestions to nearby attractions including Venice S Lucia. The complimentary drinks and mini bar was a very nice surprise. Thank you!
2025-10-14
pour le personnel de la réception qui nous a bien guidé pour notre visite de Venise et l’île de Murano, ligne de bateau
2025-10-13
Upgrade di camera
2025-10-13
리셉션 데스크의 카밀라가 너무 친절해서 정말 좋았어요. 환한 웃음에 언어소통 걱정이 다 사라졌어요. 감사합니다. 행운이 함께 하길 빌어요. 그리고 식당의 여성 매니저의 응대가 친절했고 태도가 훌륭했어요. 식당의 영레이디, 미소로 응대한다면 더 좋을 것같아요.
2025-10-13
Everyone that we had contact with at the front desk was very helpful and professional
2025-10-10
My stay was outstanding from the receptionists to the housekeeping!
2025-10-10
Perfetto
2025-10-10
Personnel tres gentil et courtois.
2025-10-09
Excellente experience
2025-10-09
Notre chambre était déjà prête à notre arrivée. C’est un plus sachant que nous sommes arrivés vers 10h30.
2025-10-09
very nice hotel and staff
2025-10-07
Very impressed when I emailed the hotel the night before regarding buses and they came back to me very quickly with really useful information about the ATVO buses, which we knew nothing about until then.
2025-10-07
Personnel à la réception très courtois. MERCI et chambre prête rapidement.
2025-10-06
Very helpful!
2025-10-06
The staff was amazing very helpful. Rooms very clean . Breakfast was ok it got boring after the second day same stuff nothing different so could improve on that . Bacon was raw.not cooked at all . Other than that everything was great .
2025-10-01
All the staff we met during our stay were friendly and helpful. They gave us the best restaurant recommendation and helped with transport suggestions and directions.
2025-10-03
Great that the staff sorted out the issue but disappointed by the room (card and lights not working) and size of the room was very small and not what you see on websites. Also mould on the wall above the vents. Appreciate Hotel manager getting involved when we were struggling with the room card. Disappointed we were not given another room.
2025-10-02
Very friendly staff
2025-10-02
No
2025-10-01
Everyone was nice, friendly and helpful.
2025-09-30
Always a pleasure to stay at your hotel
2025-09-29
Lovely hotel, excellent location. Staff on reception very helpful, with good local knowledge. Would definitely stay there again.
2025-09-29
Everyone at the desk was extremely helpful and friendly!
2025-09-28
Thank you for the kindness and convenient locations
2025-09-27
Irina at the front desk was very professional, efficient and provided great service for our check-in and questions on the local area
2025-09-26
Merci à tous
2025-09-25
Mil gracias por todo
2025-09-24
Both the front desk staff and breakfast workers were very helpful, friendly and professional. 👍
2025-09-24
Very helpful and provided good information.
2025-09-24
Agradecer la atención amable y profesional de la persona de recepción
2025-09-24
Excellent service and attention especially after an early arrival.
2025-09-23
Francesco at the front desk was amazing, very helpful. He had answers to everything we wanted and needed to know. 10/10
2025-09-22
Notre séjour a été très agréable et très confortable ! Notre chambre était déjâ prête dès notre arrivée, ce qui fût fort apprécié !!! L'hôtel est très bien situé tout près de la station de trains.
2025-09-21
Receptionist who checked us in was very nice infact all of the staff were very good indeed, wouldn’t hesitate in recommending hotel to others
2025-09-20
Thank you to all the kind and amazing staff that were always so lovely!!
2025-09-20
Check in was smooth and quick, and the staff was lovely
2025-09-21
Thanks for a very pleasant stay!
2025-09-19
Front Desk Staff was always polite and helpful!!!
2025-09-19
Staff was very helpful during check-in and throughout our stay. They arranged our transfer to the airport for our departure day and made everything very seamless.
2025-09-19
Superó nuestras expectativas. Muy recomendable !
2025-09-18
Si bastante
2025-09-18
We were delightful with our stay at the BW Tritone. The staff was great, the location was excellent, our room was very comfortable and the breakfast was very good !
2025-09-18
We are delightful with our stay at the hotel. Everybody there since the very first moment we arrived, made us feel welcome !! The staff at the breakfast room were very kind and attentive .
2025-09-17
Very helpful and professional
2025-09-16
All staff friendly approachable helpful and a joy to meet
2025-09-16
Desk staff was excellent, very helpful in arranging transportation and recommending places to eat
2025-09-15
Super service
2025-09-15
Appreciate the staff member who helped us check out at 3:30 in the morning
2025-09-15
Very helpful for local things
2025-09-14
Very nice hotel with very helpful and courteous staff.
2025-09-14
TUTTO OK
2025-09-13
Very comfortable bed and good shower. Spacious room
2025-09-12
we enjoyed our stay and found everyone very helpful
2025-09-12
Thank you to all your staff for making our stay comfortable, relaxing and pleasant.
2025-09-12
Nice place but the shower head was broken and leaked everywhere.
2025-09-12
Helpful in every way , would certainly return
2025-09-11
I had a CPAP machine that needed US electrical adapter and the maintenance and front desk staff got me the right equipment
2025-09-10
El personal de recepción se preocupó por resolver un problema que teníamoscon la reserva , situación que apreciamos.
2025-09-10
Excellent, very good staff.
2025-09-10
The hotel was very clean. The staff is very nice. Even the guests staying at the hotel were super nice. The food was good. The bed was comfortable.
2025-09-09
Hôtel bien entretenu, choix offerts au buffet super (variété, qualité) et intéressant d’avoir aussi la possibilité de déjeuner sur terrasse, et personnel embauché aux chambres, resto et lobby est adéquat. Si j’avais suggestions à donner: actualiser le lobby plus au goût du jour, et si l’odeur d’humidité au lobby ne peut se régler, au moins d’y changer l’odeur avec de l’encens ou capsules audorantes dans prises de courant, ou autre. Un hôtel où je retournerais.
2025-09-07
No
2025-09-09
Sempre eccezionali grazie
2025-09-08
Irini was really helpful when we arrived
2025-09-09
We were well received by you front desk clerk and he was very helpful in assisting us with our needs
2025-09-07
Thankyou to the ladies on the check-in desk. Extremely friendly & inviting, great introduction to the hotel
2025-09-06
The staff I dealt with were extremely helpful and efficient
2025-09-06
Doing a great job,made our stay memorable
2025-09-06
The reception staff were so helpful and friendly and nothing was too much trouble. A very big thank you for helping with my phone !!!
2025-09-06
El personal sumamente atentos y correctos
2025-09-04
We stayed one night, the staff was very good and professional. It was so nice to be right across from the train station. We enjoyed our time there. Thanks.
2025-09-02
toilet very very cramped impossible to sit on it. only side saddle
2025-09-02
Solución pronta de inconvenientes
2025-09-02
Excelente recepción, desde la llegada me hicieron sentir como estar eni propia casa. Me facilitaron todas las instalaciones, me ayudaron con el check in de ITA me imprimieron los comprobantes. Me explicaron con calidez como disfrutar de un día en Venecia . Destaco la calidez de las Srtas. Eleonor y Carolina. Muy agradecido por el servicio brindado, fueron lo mejor de toda Italia y eso que fuimos muy bien atendidos.
2025-09-02
Prima hotel voor een redelijke prijs. Blijf zo doorgaan.
2025-08-31
Buena relacion precio calidad
2025-09-02
Great customer service, Francisco was amazing. We enjoyed our stay,
2025-09-01
Room cleanliness was especially good and front desk helpful. The room was always quiet at night. Thanks for a lovely stay.
2025-08-31
Thank you for accommodating our requests for some extra bowls, cutleries to have some food in our room. Much appreciated !
2025-08-28
Personale molto cortese
2025-08-23
Room was very good .. The only problem we had was the Tub sides were so high that it was very difficult getting in and out.. we are no youngsters so this could be a safety issue..
2025-08-23
Great accommodation, room was really good with facilities, eg jug, fridge to meet our personnel requirements. We arrived early in morning, 1am, Stefan on night reception was very good, complements to him. Great hotel, I have also left a review on Booking. Com. Highly recommend. Keep up your high standards.
2025-08-22
Personnel souriant et serviable
2025-08-21
Si muchas gracias ya que me encantó el hotel
2025-08-21
Todo correcto. Volveremos a utilizar la cadena
2025-08-19
Muchas gracias todo excelente
2025-08-20
Camilla reception excellent service
2025-08-20
Thank you for accommodating our little family of 3 with professionalism and being courteous
2025-08-20
Thank you so much. See you soon again.
2025-08-20
Front desk was amazing
2025-08-19
Tout était bien organisé
2025-08-18
Ευχαριστούμε πολύ ήταν μια καταπληκτική διαμονή
2025-08-17
Parfait, merci pour votre accueil
2025-08-16
Sehr Aufmerksam und zuvorkommend
2025-08-12
Personnel est très agréable et très professionnel.
2025-08-14
We had a lovely stay and very much appreciate the luggage storage as we are currently hiking Alta via 1
2025-08-11
Thanks for all of prsonel
2025-08-07
I found my whole experience lovely the hotel was very well run and the staff were a pleasure and a credit to your brand would definitely stay here again
2025-08-09
Thank you a lot guys
2025-08-10
Desk staff was courteous and helped us whenever we need any guidance navigating city.
2025-08-08
❤️
2025-08-08
Oui, pour le personnel en général, le petit déjeuner Ok, les chambres belles et bien insonorisée.
2025-08-08
Excellent staff especially the ladies made our family very welcome and would highly recommend
2025-08-08
Thank you for the lovely staff throughout our stay at the hotel; everyone has been absolutely lovely and helpful. The breakfast was consistently delicious and filling and the room was very cozy, and clean. Thank you for having us and we’re looking forward to coming back in the future!
2025-08-08
Absolutely no complaints... hotel staff at front desk very helpful and pleasant to deal with.
2025-08-08
Muchas gracias Hemos disfrutado la estancia en vuestro hotel
2025-08-05
Excelente atención del personal. Sin embargo las instalaciones necesitan mantenimiento y renovación
2025-08-06
You have done an excellent job picking your staff each one was amazing
2025-08-06
Very helpful staff, with restaurants, ATMs and taxis
2025-08-06
Staff very nice and helpful Room was clean
2025-08-04
Thanks to the front desk for being so courteous and attentive. I appreciate doing everything possible to get a room available for check in early since I was traveling with my 3 year old son.
2025-07-31
The hotel had a great location, the staff was helpful. The room was spacious and comfortable and clean. Very modern hotel. The breakfast was amazing!
2025-07-30
Très belle chaîne d’hôtels . Le jeune homme qui nous a accueilli le premier jour était parfait, parle très bien le français. Ses conseils ont été très précieux.
2025-07-29
Excelente servicio, buen ambiente en la habitación y pasillos. Área de desayuno expectacular. Todo muy limpio y organizado
2025-07-26
We thank the managment for the update from our room.
2025-07-26
The location was perfect as a base for exploring Venice, and the breakfast was delightful and affordable.
2025-07-24
Merci de votre accueil
2025-07-23
very satisfied their special service arrangement for black diamond member
2025-07-22
Excellent!
2025-07-22
Vorrei ringraziare l'intero staff per la gentilezza e per avermi fatto sentire come a casa.
2025-07-21
Thank you
2025-07-21
All reception staff were very professional, helpful and friendly.
2025-07-18
Meglio nel futturo indicare il parcheggio accanto
2025-07-15
Merci pour la qualité du service.
2025-07-17
Thanks for every thing
2025-07-15
Very friendly staff who spoke excellent English.
2025-07-15
Na recepção, a Camilla sempre nos atendeu muito bem!
2025-07-12
The staff was always professional and friendly, your hotel is situated in the best possible position to access Venice by bus or train. The room was amazing the breakfast was delicious
2025-07-14
Hotel was generally good, however, we stayed in room M24. There was mould in the shower and on the hand held shower pipe. This could easily be cleaned with mould cleaner. Otherwise it was a good hotel.
2025-07-13
Wonderful staff. Stefano welcomed us on arrival, great help with everything. Thanks Stefano, and all the staff we met. A credit to the Best Western chain
2025-07-09
Excellent service
2025-07-08
Un hotel maravilloso! Tanto el personal como la infraestructura, la cercanía a la estación de trenes y autobuses es buenísima! Sin dudas lo recomiendo y volvería siempre que vuelva a Venecia. Gracias por todo.
2025-07-08
Realmente la pasamos muy bien, el personal muy atento y.las instalaciones superaron nuestras expectativas. Además esta ubicado en un lugar ideal para moverse con el transporte público.
2025-07-05
Our time in Mestre was enhanced by our experience with Best Western Tritone. It was not just the position of the hotel but to start the day to a spectacular range at breakfast, as well as the regular attention to the room re cleaning, bed made and little things like water in the fridge, extra coffees etc. one could not have asked for better. We appreciated greatly our experience at Hotel Tritone. Thank you T. walsh
2025-07-07
I love breakfast very much
2025-07-06
Over all satisfactory. Close to transportation
2025-07-05
The reception staff were very friendly and helpful
2025-07-05
Emma was very helpful with information to the islands. Also our passports were removed quickly from the safe after a power cut
2025-07-04
Excellent hotel and room with excellent assistance from the staff.
2025-07-03
Grazie. È stato buonissimo.
2025-07-03
Thank you!!!
2025-07-02
Very helpful staff, friendly and accommodating, ordered us a taxi to return to airport, very knowledgable
2025-07-02
Great staff very helpful
2025-07-01
Everything was perfect.
2025-07-01
Sí quiero agradecer las atenciones para conmigo cuando me sentí mal y llamaron a la emergencia. El personal presente se preocupó y me atendió rápidamente
2025-07-01
Not special to šah but everything was realy without any objections.
2025-06-30
Sehr freundliches Personal an der Rezeption
2025-06-29
L'albergo è molto bello e organizzato. Grazie
2025-06-28
Thank you all for your welcome, helpfulness and assistance throughout our stay.
2025-06-28
STAFF WERE ALL HELPFUL
2025-06-28
grazie per l'upgrade della camera
2025-06-26
Breakfast staff was amazing.
2025-06-27
Daniele si è premurato di farmi alloggiare in una stanza adeguata alle mie esigenze; mentre Emma mi ha fornito un utile indirizzo per la mia cena
2025-06-25
Thank you to all the staff helping with package and luggage logistic it was very helpful and nice 🙂
2025-06-24
Front desk personnel very helpful with questions that we had.
2025-06-24
OBRIGADO PELO EXCELENTE ATENDIMENO
2025-06-23
Very courteous and helpful.
2025-06-22
The reception staff were amazing at helping us to sort trains etc due to the strike. Very professional and extremely helpful
2025-06-21
I loved the hotel, located right near the bus stop, easy places to walk to for meals. They had a fabulous/delicious breakfast and all the staff was great. Extremely helpful and friendly, most spoke English so it was very easy to communicate.
2025-06-21
They were helpful, responded quickly, and solved the problem!
2025-06-21
Köszönöm a segítőkészségüket .
2025-06-20
Very well run hotel thank you!
2025-06-19
The most helpful and friendly front desk staff. So much patience to provide thorough instruction to every guest
2025-06-19
The lady who checked us in on reception was friendly, helpful and efficient. Lovely welcome.
2025-06-17
Big thank you to Eleanora for the free upgrade, the room was great and also theemailrep,y regardingmy mobility scooter. Also, big thank you to Camilla for all the useful information on the transport, trains and train station, buses and bus stops and also water buses and all the recommendations she gave us.
2025-06-17
Francesco at the front desk was fabulous and recommended a great restaurant. Thank you. The air conditioning in the room was not good and we were uncomfortable. The room had a door that closed to the other room and when that was closed there was not flow of air. Room temperature was too hot for a good sleep.
2025-06-16
Friendly and very helpful staff - highly recommended!!
2025-06-16
Front desk were very helpful and friendly
2025-06-16
Clean hotel and very friendly staff. Good value and location for the price. Good job.
2025-06-15
Eleonoura nos recebeu muito bem. Simpática e prestativa
2025-06-12
Ricardo, Eleonora, Camila , E tutti staff sono gentili e incredibilmente bravi! Grazie.
2025-06-14
Thank you to all on Reception and Breakfast area. You all work so hard, thank you it was appreciated.
2025-06-14
Staff friendly & efficient. Room well appointed & clean
2025-06-14
Thank you to all staff.
2025-06-13
Front office staff and maintenance guy very helpful when I needed superglue. All staff attentive and welcoming. Well up to BW standards. Well done and thank you.
2025-06-12
Very helpful and friendly staff
2025-06-11
Mejorar cuanto al desayuno, es rico pero hay mucho turista y buscaban más variedad
2025-06-11
The younger reception staff were outstanding friendly and more than happy to help whenever they could.
2025-06-10
Personale disponibile
2025-06-10
Friendly and helpful te local transport links.
2025-06-09
Reception very helpful with information
2025-06-08
Camelia at reception stood out for exceptional service. She immediately made us feel welcome, was very clear and through, and resolved my question regarding applying a gift card quickly. She deserves recognition as a stellar employee!
2025-06-08
I had no reason to contact the management. All of the reception staff were friendly and helpful.
2025-06-08
I started my short vacation here and everything was great afterward. Except for the parking lot being small and not easy to find, I was satisfied with the facilities and the staff's service.
2025-06-07
Buen servicii
2025-06-07
Staff were extremely friendly and helpful
2025-06-07
Thank you very much for your services
2025-06-05
The women on the front desk were very friendly and helpful.
2025-06-04
El Personal de la recepcion realmente muy atentos y esforzandose por entendernos y apoyarnos en nuestro idioma , nos ayudo mucho la señorita Esperanza , muy profesional en su atencion y trato , seguire hospedandome ahi y los recomendare.
2025-06-04
When checking in the reception staff were very friendly and helpful
2025-06-03
Thanks for a great stay.
2025-06-02
Staff is very nice and professional.
2025-05-31
Service exceptionnel par tous les membres du personnel à la réception. Le personel du nettoyage de la chambre a aussi été très rapide et efficace
2025-06-02
Front desk people were really helpful. Keep it up!
2025-06-02
not at this time
2025-05-31
Thank you to the gentleman who checked our party of 6 in, very helpful and professional.
2025-05-30
Merci beaucoup pour le séjour à votre hôtel, merci aussi pour la compréhension concernant notre demande de changement de chambre.
2025-05-29
Room kept very tide. Quite happy with the complementary items kept.
2025-05-26
tutto professionale e gradito
2025-05-26
Uno grande abbraccio a tutti. Specialmente per Ricardo e tutti di front office e manutenzione generali!
2025-05-28
Lovely stay
2025-05-27
Perfect location, right off bus stop.
2025-05-27
Special thank you to the reception staff especially Camilla who went out of her way to assist us with all our questions about touring Venice. She did an excellent job educating us on how to use the public transport facility and how to navigate our way through Mestre and Venice Ancient City.
2025-05-27
Ringrazio la receptionist che mi ha accolta perché mi ha fornito qualsiasi informazione abbia richiesto. Purtroppo non ricordo il suo nome
2025-05-27
Offrire una bottiglia d'acqua in stanza è un servizio eccellente, soprattutto ora che inizia la stagione calda
2025-05-24
Staff were very helpful and polite
2025-05-24
Congratulation tô all staff
2025-05-23
Un ringraziamento particolare al personale di front office per cortesia professionalità ed ottimi consigli gastronomici.
2025-05-23
Ho apprezzato cortesia e professionalità.
2025-05-23
Super kind! Great experience!
2025-05-23
Ringrazio la ragazza alla reception. Senza di lei avrei speso una follia per il parcheggio
2025-05-22
Reception staff were very helpful and provided information when needed 😀 👍
2025-05-21
Hotel Camella was a true haven during a stressful time. We flew in from Zurich without our luggage and were panicking, especially with only three days before departure. Camilla went above and beyond—calming us down, making multiple attempts to contact the airport, and never giving up. Thanks to her dedication, we recovered our luggage on the last day. While other staff were busy, Camilla’s care and persistence truly saved the trip. Thank you!
2025-05-21
I could not of had a better stay anywhere else . The reception team were wonderful . They helped us with what number water taxis to take etc . Recommended eateries . Camilla and Frencesco where the two off reception . The staff in breakfast room were very helpful and pleasant . Overall 10 out 10 from me . I defiantly stay at your Hotel again and recommend to my friends . Thankyou once again 😁
2025-05-21
I wish to thank Camilla and Francisco B They could not have done more, they were amazing helped us so much I would stay there again in a heart beat
2025-05-20
Mi è stato prestato un cavetto per ricaricare il cellulare, dalla reception, avevo perso il mio. Perciò grazie mille di nuovo.
2025-05-19
An enjoyable stay. Hotel well situated. Thank you.
2025-05-17
Bereits im Vorfeld war die Kommunikation hervorragend. Ich bedanke mich für die freundliche und zuvorkommende Betreuung durch alle Angestellten des Hotels.
2025-05-17
Thanks for your cooperation with the problem we had in our room
2025-05-17
We were welcomed in the reception by professional staff Camilla?. Very helpful and great knowledge of the area. The room was clean and having the compliments specially the fridge was a bonus. The only downside is the toilet and the shower cubicle is very closed to each other and no leg room for someone who use the toilet.
2025-05-16
The front desk lady was very helpful. In perfect English, she explained to us what was worth visiting in Venice
2025-05-15
Parabéns ao hotel pelo atendimento excelente que nos foi proporcionando. Recomendo esse hotel para quem procura acomodação em Mestre / Veneza.
2025-05-15
Ho trovato tutto lo staff di ricezione e di colazione. Rispetto ad altre strutture ho trovato costoso il parcheggio, ma comprendo la location fronte stazione e la vicinanza con Venezia.
2025-05-15
Excelente hotel, cómodo y la comida deliciosa
2025-05-14
Very friendly staff
2025-05-14
Staff gentilissimo e molto professionale: grazie a loro è stato tutto perfetto, grazie infinite e complimenti per il lavoro
2025-05-14
The front desk hostess Camila & Eleonora were very helpful and very nice to us.
2025-05-13
Wir waren mit allem sehr zufrieden
2025-05-13
Le personnel de la réception à été très serviable et agréable.
2025-05-13
Impeccabili
2025-05-11
Merci, tout était parfait
2025-05-11
Merci c'était parfait, sommes très satisfaits.
2025-05-10
All the staff on the reception desk were extremely welcoming and helpful, it was appreciated them booking me a local reliable taxi to take is to the airport. The staff are also very mindful of the language barriers with guests and accommodate to their preferred language to relay information. The rooms were very clean and the amenities were well stocked. I would definitely book again if I revisited Italy
2025-05-10
The staff was very helpful! Thank you for a nice visit.
2025-05-10
Ringrazio in particolar modo i ragazzi della reception, in particolare una ragazza di cui però non so il nome, che è stata gentilissima
2025-05-08
Merci de nous avoir facilité notre séjour par votre accueil et votre professionnalisme qui nous a permis de nous guider et d'apprécier nos visites de Venise
2025-05-08
Everything was great!! Thank you for a wonderful experience. Love the patio off the breakfast room.
2025-05-08
Ich danke Ihnen alle für den freundlichen Service. Tolles Hotel
2025-05-08
Merci pour la belle accueil
2025-05-07
Good stay and will recommend this hotel. Courteous and polite staff, lovely breakfast.
2025-05-07
The cleaning staff helped us fold all the clothes. I was very touched. The front desk staff showed us how to get to the main island and they were very kind.
2025-05-06
No recuerdo el número de habitación, pero nuestra estadía de dos noches fue una hermosa experiencia. Las chicas de la recepción nos ayudaron en todo lo que podían y más! Siempre con una sonrisa! El desayuno excelente!!!😍
2025-05-06
staff was very friendly and did all they could to make the stay memorable. arrived early and was not a problem
2025-05-06
Albergo ottimo da ogni punto di vista. Complimenti!
2025-05-06
I stayed in 2012 and enjoyed my stay so when I was coming back to Venice with my sisters I knew that it was convenient to the railway and had a nice atmosphere
2025-05-06
Professionals and nice!
2025-05-05
I would like to thank Daniel at the front desk who let us check in early and for giving us complimentary breakfast for time we stayed. Very courteous staff and convenient location.
2025-05-05
Front desk staff at check in was great. Day staff was great.
2025-05-04
Staff was friendly Housekeeping did awesome
2025-05-04
Ottima organizzazione di una struttura complessa quale è quella di gestire un Hotel.
2025-05-03
Camelia was doing a great job when we checked in, thanks for the great effort !
2025-05-03
Very enjoyable stay which included visit to Venice prior to joining Med cruise from Trieste. Friendly and helpful staff both at front of house and in dining room. Will stay again if we visit area in the future.
2025-05-02
complimenti allo Staff
2025-05-01
When we arrived, my husband approached Daniel and he was rude to him. We came back later at night to fully check in and thankfully a lady helped us and she was nice. Actually everyone else was.
2025-05-01
Un grand merci à tout le personnel et en particulier à Eleonora pour ses précieux conseils.
2025-05-01
Personale molto cordiale e disponibile.
2025-04-29
C’est parfait
2025-04-28
Camilla at the front desk was just an exceptional gem. She helped us with a wide variety of problems. But one day when we were there, it was rainy and we decided to just chill out here in the lobby. We could hear her helping numerous of your guest through a variety of problems. She really is a terrific asset to your organization
2025-04-27
Tutti eccezionali. Un ringraziamento alla hall. Per la cortesia e la professionalità. E un grazie di cuore alle ragazze e signore delle pulizie camera. Che sono state gentilissime professionali. E molto dolci con i nostri cuccioli a 4 zampe. Grazie mille a tutti e a presto.
2025-04-26
All the staff were brilliant.
2025-04-26
Todo estuvo muy correcto.
2025-04-25
Molto gentile e professionale il personale di sala durante la prima mattina, così come il personale addetto al riordino della camera. Professionale e gentile il personale addetto alla reception
2025-04-25
Gave me a renovated room,provided excellent directions and recommendations for restaurants and travel options in Venice.
2025-04-25
El servicio en la recepción fue muy bueno. La recepcionista fue muy amable y educada y nos dio toda la información que necesitábamos para una buena estancia.
2025-04-24
Very nice hotel. Great Breakfast. Nice location if wanting to be near Venice without having to haul luggage up and over canals.
2025-04-24
Nous avons passé un excellent séjour
2025-04-23
Il personale selezionato è molto competente e cortese, l'hotel contiene ogni comodità.
2025-04-22
Great friendly service. Room clean. Central location. Unfortunately the room needs redecorating. The flooring has gaps which move. Shower head needs replacement, walls need painting, curtains replacing, furniture scratched..Air con not on yet.
2025-04-20
Muy agradecidos por el trato recibido y por lo confortable que es el hotel
2025-04-19
Personnel très disponible et sympathique.
2025-04-19
Camilla at the front desk was expectational and very very helpful.
2025-04-18
Dafür das das Hotel von Außen sehr unscheinbar wirkt, ist es innen deutlich besser und die Zimmer waren grandios
2025-04-18
Personale estremamente cortese e disponibile.
2025-04-18
The location was great and staff were helpful for all inquiries.
2025-04-18
Le thé à volonté à côté de la réception est très appréciable
2025-04-18
Der Empfang, Frühstück, wie auch die Zimmermannschaft waren sehr freundlich. Zimmer und Ausstattung top, Kühlschrank und Kaffeemaschine, so toll. Habe mich riesig gefreut.
2025-04-17
Das Personal war wirklich sehr zuvorkommend und hat auch gute Restaurantempfehlungen gegeben!!!
2025-04-16
Camilla at the front desk was so nice and helpful from making sure our room was ready and we had everything we needed to helping us with directions and finding the right trains and bus.
2025-04-16
Nice hotel with very friendly staff especially young woman on reception you got us booked into local restaurants and advised us on the trains into Venice.
2025-04-16
Camila fue muy amable con nosotros. Excelente experiencia.
2025-04-16
I like to give a special thanks to Camille (think that was her name) very friendly and helpful.
2025-04-15
Everyone was very friendly.
2025-04-14
Felicitaciones por la atención del personal.
2025-04-14
The staff were friendly and helpful! The breakfast was delicious and the staff made sure everything was filled immediately. The rooms were clean and comfortable.
2025-04-13
The lady at the reception was super friendly. She gave me some helpful information on the ground transportation to Venice. She also recommended me a great restaurant to have lunch. Sorry I don't have her name but I saw her usually in the morning shift.
2025-04-12
La recepción durante el check in fue muy buena incluso recibiendo consejos por parte del personal sobre posibles desplazamientos desde y hacia el hotel, seguridad a tener en cuenta y algún otro detalle.
2025-04-12
All staff were helpful especially on Reception.
2025-04-12
All the staff were polite & courteous but special thanks to Camilla on reception who was extremely helpful with regards to travel pass, things to do and places to see.
2025-04-12
It would be better to have multiple taxi service providers to provide service for guest
2025-04-09
Reception staff exeptionelly helpful
2025-04-09
Thank you to everyone from the desk , breakfast room and domestic staff . I woukd have appreciated more vegan options. The non vegan options for my friend were excellent.
2025-04-11
I would like to thank all staff for a wonderful stay. We had a great few days at your lovely hotel and will return in the future. I have also recommended you to family and friends.
2025-04-09
Professionalità e gentilezza di tutto lo staff grazie per aver reso il nostro soggiorno gradevole
2025-04-08
Gracias por vuestro servicio, es inmejorable
2025-04-08
Thank you all staff and hotel reception for a friendly and welcoming stay. It was a wonderful trip, and a comfortable stay. Very attentive staff.
2025-04-08
Gentillesse et courtoisie. Toujours prête à aider si nécessaire
2025-04-08
L’accueil était très sympathique et aussi professionnel. Nous recommanderons l'hôtel.
2025-04-09
Tutto perfetto
2025-04-07
Great stay. Staff very helpful and most spoke very good English. Francisco at the desk stands out for us.
2025-04-03
Alles war prima in Ordnung und das Personal immer sehr freundlich ! Wir haben dieses Hotel gewählt, da es direkt gegenüber des Bahnhofs liegt und daher sehr praktisch, um nach Venedig zu kommen! Einen Parkplatz gibt es auch, also alles perfekt
2025-04-05
Thank you for hospitality sraff.
2025-04-05
Fab stay, great location, lots of helpful advice
2025-04-03
All staff were very helpful and friendly, hotel in good position near to the train station, quiet environment, thank you
2025-04-04
Staff at front desk was very helpful, in every way.
2025-04-04
Everybody was helpful and friendly. I would definetely recommend to everyone who visits venice. It was very closed to the mestre station, so it was easy to get to the city via trains.
2025-04-02
Agradeço a gentileza da Eleonora na recepção e aos funcionários do café da manhã.
2025-04-01
Esprimo i miei complimenti a tutto lo staff, hotel impeccabile, dalla pulizia alla cortesia ed alla prima colazione. Complimenti. Adam
2025-04-01
The woman at the front desk that checked in and the other from breakfast were excellent! Their level of service was professional and they were very helpful to find placed to go.
2025-04-01
I was traveling alone with a newly-broken arm, but the staff was particularly helpful to me. They provided help when needed and arranged for assistance during my transfer to the airport.
2025-03-30
The porters were very friendly. We had to change our room because a bed wasn't suitable and they were very efficient also when the safe wouldn't lock
2025-03-29
Thankyou all brilliant Services
2025-03-31
The staff is great
Favoloso
Staff
Camera
Servizio colazione
WI-FI
Esperienza generale
2026-03-22
MERCI AU PERSONNEL DE L'ACCUEIL TOUJOURS SOURIANT ET BIENVAILLANT