2025-05-26
tutto professionale e gradito
2025-05-26
Uno grande abbraccio a tutti. Specialmente per Ricardo e tutti di front office e manutenzione generali!
2025-05-27
Perfect location, right off bus stop.
2025-05-27
Offrire una bottiglia d'acqua in stanza è un servizio eccellente, soprattutto ora che inizia la stagione calda
2025-05-27
Ringrazio la receptionist che mi ha accolta perché mi ha fornito qualsiasi informazione abbia richiesto. Purtroppo non ricordo il suo nome
2025-05-24
Congratulation tô all staff
2025-05-24
Staff were very helpful and polite
2025-05-23
Un ringraziamento particolare al personale di front office per cortesia professionalità ed ottimi consigli gastronomici.
2025-05-23
Ho apprezzato cortesia e professionalità.
2025-05-23
Ringrazio la ragazza alla reception. Senza di lei avrei speso una follia per il parcheggio
2025-05-23
Super kind! Great experience!
2025-05-22
Reception staff were very helpful and provided information when needed 😀 👍
2025-05-21
Hotel Camella was a true haven during a stressful time. We flew in from Zurich without our luggage and were panicking, especially with only three days before departure. Camilla went above and beyond—calming us down, making multiple attempts to contact the airport, and never giving up. Thanks to her dedication, we recovered our luggage on the last day. While other staff were busy, Camilla’s care and persistence truly saved the trip. Thank you!
2025-05-21
I could not of had a better stay anywhere else . The reception team were wonderful . They helped us with what number water taxis to take etc . Recommended eateries . Camilla and Frencesco where the two off reception . The staff in breakfast room were very helpful and pleasant . Overall 10 out 10 from me . I defiantly stay at your Hotel again and recommend to my friends . Thankyou once again 😁
2025-05-21
I wish to thank Camilla and Francisco B They could not have done more, they were amazing helped us so much I would stay there again in a heart beat
2025-05-20
Mi è stato prestato un cavetto per ricaricare il cellulare, dalla reception, avevo perso il mio. Perciò grazie mille di nuovo.
2025-05-19
An enjoyable stay. Hotel well situated. Thank you.
2025-05-17
We were welcomed in the reception by professional staff Camilla?. Very helpful and great knowledge of the area. The room was clean and having the compliments specially the fridge was a bonus. The only downside is the toilet and the shower cubicle is very closed to each other and no leg room for someone who use the toilet.
2025-05-17
Thanks for your cooperation with the problem we had in our room
2025-05-17
Bereits im Vorfeld war die Kommunikation hervorragend. Ich bedanke mich für die freundliche und zuvorkommende Betreuung durch alle Angestellten des Hotels.
2025-05-16
The front desk lady was very helpful. In perfect English, she explained to us what was worth visiting in Venice
2025-05-15
Ho trovato tutto lo staff di ricezione e di colazione. Rispetto ad altre strutture ho trovato costoso il parcheggio, ma comprendo la location fronte stazione e la vicinanza con Venezia.
2025-05-15
Excelente hotel, cómodo y la comida deliciosa
2025-05-15
Parabéns ao hotel pelo atendimento excelente que nos foi proporcionando. Recomendo esse hotel para quem procura acomodação em Mestre / Veneza.
2025-05-14
Very friendly staff
2025-05-14
The front desk hostess Camila & Eleonora were very helpful and very nice to us.
2025-05-14
Staff gentilissimo e molto professionale: grazie a loro è stato tutto perfetto, grazie infinite e complimenti per il lavoro
2025-05-13
Wir waren mit allem sehr zufrieden
2025-05-13
Le personnel de la réception à été très serviable et agréable.
2025-05-13
Impeccabili
2025-05-11
Merci, tout était parfait
2025-05-11
Merci c'était parfait, sommes très satisfaits.
2025-05-08
Merci de nous avoir facilité notre séjour par votre accueil et votre professionnalisme qui nous a permis de nous guider et d'apprécier nos visites de Venise
2025-05-10
Ringrazio in particolar modo i ragazzi della reception, in particolare una ragazza di cui però non so il nome, che è stata gentilissima
2025-05-10
All the staff on the reception desk were extremely welcoming and helpful, it was appreciated them booking me a local reliable taxi to take is to the airport. The staff are also very mindful of the language barriers with guests and accommodate to their preferred language to relay information. The rooms were very clean and the amenities were well stocked. I would definitely book again if I revisited Italy
2025-05-10
The staff was very helpful! Thank you for a nice visit.
2025-05-08
Everything was great!! Thank you for a wonderful experience. Love the patio off the breakfast room.
2025-05-08
Merci pour la belle accueil
2025-05-08
Ich danke Ihnen alle für den freundlichen Service. Tolles Hotel
2025-05-07
Good stay and will recommend this hotel. Courteous and polite staff, lovely breakfast.
2025-05-07
The cleaning staff helped us fold all the clothes. I was very touched. The front desk staff showed us how to get to the main island and they were very kind.
2025-05-06
Albergo ottimo da ogni punto di vista. Complimenti!
2025-05-06
Professionals and nice!
2025-05-06
I stayed in 2012 and enjoyed my stay so when I was coming back to Venice with my sisters I knew that it was convenient to the railway and had a nice atmosphere
2025-05-06
staff was very friendly and did all they could to make the stay memorable. arrived early and was not a problem
2025-05-06
No recuerdo el número de habitación, pero nuestra estadía de dos noches fue una hermosa experiencia. Las chicas de la recepción nos ayudaron en todo lo que podían y más! Siempre con una sonrisa! El desayuno excelente!!!😍
2025-05-05
I would like to thank Daniel at the front desk who let us check in early and for giving us complimentary breakfast for time we stayed. Very courteous staff and convenient location.
2025-05-05
Front desk staff at check in was great. Day staff was great.
2025-05-04
Ottima organizzazione di una struttura complessa quale è quella di gestire un Hotel.
2025-05-04
Staff was friendly Housekeeping did awesome
2025-05-03
Very enjoyable stay which included visit to Venice prior to joining Med cruise from Trieste. Friendly and helpful staff both at front of house and in dining room. Will stay again if we visit area in the future.
2025-05-03
Camelia was doing a great job when we checked in, thanks for the great effort !
2025-05-02
complimenti allo Staff
2025-05-01
Personale molto cordiale e disponibile.
2025-05-01
When we arrived, my husband approached Daniel and he was rude to him. We came back later at night to fully check in and thankfully a lady helped us and she was nice. Actually everyone else was.
2025-05-01
Un grand merci à tout le personnel et en particulier à Eleonora pour ses précieux conseils.
2025-04-29
C’est parfait
2025-04-28
Camilla at the front desk was just an exceptional gem. She helped us with a wide variety of problems. But one day when we were there, it was rainy and we decided to just chill out here in the lobby. We could hear her helping numerous of your guest through a variety of problems. She really is a terrific asset to your organization
2025-04-27
Tutti eccezionali. Un ringraziamento alla hall. Per la cortesia e la professionalità. E un grazie di cuore alle ragazze e signore delle pulizie camera. Che sono state gentilissime professionali. E molto dolci con i nostri cuccioli a 4 zampe. Grazie mille a tutti e a presto.
2025-04-26
Todo estuvo muy correcto.
2025-04-26
All the staff were brilliant.
2025-04-25
Molto gentile e professionale il personale di sala durante la prima mattina, così come il personale addetto al riordino della camera. Professionale e gentile il personale addetto alla reception
2025-04-25
El servicio en la recepción fue muy bueno. La recepcionista fue muy amable y educada y nos dio toda la información que necesitábamos para una buena estancia.
2025-04-25
Gave me a renovated room,provided excellent directions and recommendations for restaurants and travel options in Venice.
2025-04-24
Very nice hotel. Great Breakfast. Nice location if wanting to be near Venice without having to haul luggage up and over canals.
2025-04-24
Nous avons passé un excellent séjour
2025-04-23
Il personale selezionato è molto competente e cortese, l'hotel contiene ogni comodità.
2025-04-22
Great friendly service. Room clean. Central location. Unfortunately the room needs redecorating. The flooring has gaps which move. Shower head needs replacement, walls need painting, curtains replacing, furniture scratched..Air con not on yet.
2025-04-20
Muy agradecidos por el trato recibido y por lo confortable que es el hotel
2025-04-19
Personnel très disponible et sympathique.
2025-04-19
Camilla at the front desk was expectational and very very helpful.
2025-04-18
Personale estremamente cortese e disponibile.
2025-04-18
Dafür das das Hotel von Außen sehr unscheinbar wirkt, ist es innen deutlich besser und die Zimmer waren grandios
2025-04-18
The location was great and staff were helpful for all inquiries.
2025-04-18
Le thé à volonté à côté de la réception est très appréciable
2025-04-18
Der Empfang, Frühstück, wie auch die Zimmermannschaft waren sehr freundlich. Zimmer und Ausstattung top, Kühlschrank und Kaffeemaschine, so toll. Habe mich riesig gefreut.
2025-04-17
Das Personal war wirklich sehr zuvorkommend und hat auch gute Restaurantempfehlungen gegeben!!!
2025-04-16
Camila fue muy amable con nosotros. Excelente experiencia.
2025-04-16
Nice hotel with very friendly staff especially young woman on reception you got us booked into local restaurants and advised us on the trains into Venice.
2025-04-16
Camilla at the front desk was so nice and helpful from making sure our room was ready and we had everything we needed to helping us with directions and finding the right trains and bus.
2025-04-15
Everyone was very friendly.
2025-04-16
I like to give a special thanks to Camille (think that was her name) very friendly and helpful.
2025-04-14
The staff were friendly and helpful! The breakfast was delicious and the staff made sure everything was filled immediately. The rooms were clean and comfortable.
2025-04-14
Felicitaciones por la atención del personal.
2025-04-13
The lady at the reception was super friendly. She gave me some helpful information on the ground transportation to Venice. She also recommended me a great restaurant to have lunch. Sorry I don't have her name but I saw her usually in the morning shift.
2025-04-12
La recepción durante el check in fue muy buena incluso recibiendo consejos por parte del personal sobre posibles desplazamientos desde y hacia el hotel, seguridad a tener en cuenta y algún otro detalle.
2025-04-12
All the staff were polite & courteous but special thanks to Camilla on reception who was extremely helpful with regards to travel pass, things to do and places to see.
2025-04-12
All staff were helpful especially on Reception.
2025-04-12
It would be better to have multiple taxi service providers to provide service for guest
2025-04-11
I would like to thank all staff for a wonderful stay. We had a great few days at your lovely hotel and will return in the future. I have also recommended you to family and friends.
2025-04-09
Thank you to everyone from the desk , breakfast room and domestic staff . I woukd have appreciated more vegan options. The non vegan options for my friend were excellent.
2025-04-09
Reception staff exeptionelly helpful
2025-04-09
Professionalità e gentilezza di tutto lo staff grazie per aver reso il nostro soggiorno gradevole
2025-04-09
Tutto perfetto
2025-04-08
Gracias por vuestro servicio, es inmejorable
2025-04-08
L’accueil était très sympathique et aussi professionnel. Nous recommanderons l'hôtel.
2025-04-08
Gentillesse et courtoisie. Toujours prête à aider si nécessaire
2025-04-08
Thank you all staff and hotel reception for a friendly and welcoming stay. It was a wonderful trip, and a comfortable stay. Very attentive staff.
2025-04-07
Great stay. Staff very helpful and most spoke very good English. Francisco at the desk stands out for us.
2025-04-03
Alles war prima in Ordnung und das Personal immer sehr freundlich ! Wir haben dieses Hotel gewählt, da es direkt gegenüber des Bahnhofs liegt und daher sehr praktisch, um nach Venedig zu kommen! Einen Parkplatz gibt es auch, also alles perfekt
2025-04-03
All staff were very helpful and friendly, hotel in good position near to the train station, quiet environment, thank you
2025-04-05
Fab stay, great location, lots of helpful advice
2025-04-05
Thank you for hospitality sraff.
2025-04-04
Staff at front desk was very helpful, in every way.
2025-04-04
Everybody was helpful and friendly. I would definetely recommend to everyone who visits venice. It was very closed to the mestre station, so it was easy to get to the city via trains.
2025-04-02
Agradeço a gentileza da Eleonora na recepção e aos funcionários do café da manhã.
2025-04-01
The woman at the front desk that checked in and the other from breakfast were excellent! Their level of service was professional and they were very helpful to find placed to go.
2025-04-01
I was traveling alone with a newly-broken arm, but the staff was particularly helpful to me. They provided help when needed and arranged for assistance during my transfer to the airport.
2025-04-01
Esprimo i miei complimenti a tutto lo staff, hotel impeccabile, dalla pulizia alla cortesia ed alla prima colazione. Complimenti. Adam
2025-03-30
The porters were very friendly. We had to change our room because a bed wasn't suitable and they were very efficient also when the safe wouldn't lock
2025-03-31
The staff is great
2025-03-29
Thankyou all brilliant Services
2025-03-28
Dear Hotel Tritone Management, I would like to extend my heartfelt gratitude to you and your team for making our stay at Hotel Tritone truly exceptional. From the moment we arrived, we were warmly welcomed by your wonderful staff, who went above and beyond to ensure our comfort. The cleanliness of the room, the exceptional food, and the overall atmosphere made our visit even more enjoyable. The hotel’s convenient location near the train station was a great advantage, making our travels seamless. We sincerely appreciate the hospitality and professionalism of your team, and we will certainly recommend Hotel Tritone to family and friends visiting Venice. Thank you once again for a fantastic experience—we look forward to returning in the future! Best regards, Arlene Garate
2025-03-28
We received excellent service from the receptionist.
2025-03-27
Ottima colazione, belle le nuove stanze al piano "M"
2025-03-27
Tutto il personale e' sempre stato gentilissimo e disponibile a soddisfare le mie esigenze
2025-03-26
Reception staff were professional, friendly and helpful.
2025-03-26
Reception staff helpful and friendly although I was disappointed our room did not match the picture. The receptionist said she would try to change it but nothing happened. The room cleaner did a very good job and most of the staff had a smile on their face
2025-03-26
Davvero tutti gentilissimi e disponibilissimi, dalla reception alle pulizie ed anche il personale addetto alla colazione.
2025-03-25
Tutto lo staff molto gentile e preparato.
2025-03-23
A lovely stay. Extremely helpful & friendly staff. Thank you
2025-03-22
Era la primera vez que visitamos Italia y todo fue maravilloso, la estancia en el hotel fue perfecta, la gente muy amable, el descanso inmejorable y el desayuno de diez. Muchas gracias ☺️
2025-03-22
postura profissionais.
2025-03-20
Personale sempre gentile, professionale e molto paziente, sia in reception sia alla colazione, sia il personale di servizio ai piani che ha fatto trovare la camera sempre pulita ed in perfetto ordine Colazione da 10 e lode!
2025-03-19
Soggiorno perfetto, grazie.
2025-03-18
Appreciated to your kindness treatment all of the days we stayed.
2025-03-18
Gentilezza e cortesia
2025-03-18
Merciii à tous pour votre professionnalisme ,l accueil,votre gentillesse .Le petit déjeuner est extra Très beau cadre et très près des transports
2025-03-18
Le compliment va pour toute l'équipe, qui fait que nous avons passé une séjour très agréable. Merci pour tout.
2025-03-15
Yes thanks obrigado por tudo.
2025-03-15
Grazie per lospitalità
2025-03-17
Hotel muy recomemdable. Gracias!!
2025-03-16
Excelente trato del Sr. Riccardo (gerente) y todo el personal.
2025-03-12
Vielen Dank für das schöne Zimmer. Leider ist die Tür zum Flur sehr hellhörig. Da laute Gruppen im Haus waren, war an 2 Nächten nicht an Schlaf zu denken. Bis in die Morgenstunden 3 Uhr war Party auf dem Flur und zwischen den Zimmern.
2025-03-14
Ein angenehmes Hotel
2025-03-14
Alle waren zuvorkommend und hilfsbereit, auch die Reinigungsdamen
2025-03-12
Francesco
2025-03-12
Merci à l'équipe pour la qualité de l'accueil et le surclassement dont nous avons bénéficié. Tout etait parfait.
2025-03-12
Keep up the good work!
2025-03-11
Staff fantastico
2025-03-11
Merci pour ce merveilleux séjour. Merci a la direction. Très bel hôtel. Personnel agréable et sympathique. .
2025-03-11
Many t he anks to the front desk team
2025-03-11
Cortesia efficienza e simpatia
2025-03-07
Tutto lo staff e' stato professionale e disponibile sia all'atto della prenotazione e sui consigli dove poter cenare o eventuali prenotazioni.
2025-03-07
I don't remember meeting management
2025-03-06
Sehr gut! Weiter so!
2025-03-06
Ich war sehr zufrieden mit dem Hotel , das Personal war sehr hilfsbereit und freundlich … kann man weiter empfehlen… !!
2025-03-05
ACCOGLIENZA ECCELLENTE
2025-03-01
Minden tökéletes volt
2025-03-02
Thank you for the excellent services.
2025-03-02
Every staff member, including breakfast staff and housekeeping, were excellent 👍 thanks 👍
2025-02-28
MERCI A TOUTE L'EQUIPE
2025-03-01
The staff who helped me check in and out were very friendly. I was delighted with the breakfast. It was less than 3 minutes from Mestre Station, so I felt comfortable and safe. However, there was a strange smell when I entered the lobby. There was no such smell on the room floor.
2025-02-27
Thanks to hospitality, Good breakfast and beds.
2025-02-28
A superb 5 days in Mestre in this hotel. We paid for the nicer room and wasn’t disappointed! Spotless and spacious and staff couldn’t have given us a warmer welcome. Well located hotel for the train into Venice. Didn’t spend time in Mestre apart from a restaurant around the corner, but would recommend the hotel to anyone considering Venice!
2025-02-26
I would like to thank the receptionist, they were very helpful. They suggested restaurants for us to eat at and reserved one for us. Both restaurants were very good. I would also like to say that when we came back from a day out, our room was very clean.
2025-02-25
Service courtois .
2025-02-23
Gostariamos de deixar um elogio, para equipe de balcão - chek-in, que foi maravilhosa conosco e parabenizar as camareiras, pode deixar sempre nosso quarto limpo e perfumado.
2025-02-22
Das Personal ist sehr freundlich gewesen.
2025-02-22
Nessuno
2025-02-22
all staff were welcoming
2025-02-20
Très bonne accueil et de bon renseignement, très bon conseil.
2025-02-21
The hotel was run very efficiently by the staff.
2025-02-20
Todo muy bien, y muy atentos!
2025-02-20
Wir waren sehr zufrieden. Gutes Preis - Leistungs - Verhältnis. Nähe zu Bus und Bahn. Parkplatz beim Hotel
2025-02-17
Grand merci pour la gentillesse et le service !
2025-02-19
Continuez ainsi
2025-02-18
Molto attento al cliente, sempre cordiali e professionali
2025-02-18
Le personnel, à l'accueil, a toujours été de bon conseil.
2025-02-18
Disponili e professionali
2025-02-18
Grazie per il buon soggiorno. Consiglierò il vostro hotel agli amici che verranno in zona
2025-02-17
Seconda volta e conferma della qualità dello staff
2025-02-17
Veramente complimenti tutto il personale gentilissimo e disponibile!! Volevo fare in particolare i complimenti per una cameriera della colazione (una tragazza mora che c’era anche l’anno scorso) per la sua gentilezza ,una persona meravigliosa!! Grazie di tutto
2025-02-16
We were in several hotels in Italy. Your hotel was the best.
2025-02-16
Bonito hotel.
2025-02-16
Tutto molto confortevole, ottima la colazione, tutti molto gentili.
2025-02-15
En general buen servicio, dejando de lado el inconveniente
2025-02-14
The staff at reception were warm and welcoming
2025-02-12
Staff at the hotel did their best to fix the issues I enounteres during my 2-night stay at the hotel. Also, they provided useful information for tourists about Venice areas. Keeping up the food job.
2025-02-11
Very helpful and courteous staff
2025-02-11
Merci aux 2 Francesco et au personnel du petit déjeuner qui est effet sympathique
2025-02-11
100% recomendables! Excelente la atención del personal de recepción.
2025-02-09
The staff were excellent!
2025-02-09
Le personnel est très réactif.
2025-02-06
The Staff is very efficient and helpful. Thanks for waking me up at 4 am and ordering a Taxi
2025-02-05
The front desk staff gave us restaurant recommendations that were excellent and we really appreciated.
2025-02-05
Grazie mille
2025-02-03
Personal muy amable
2025-02-02
Excelente y amable trato del personal en recepción. El desayuno muy bien.
2025-02-02
Ottimo hotel piacevole soggiorno
2025-01-30
Excellent experience
2025-01-30
El personal de recepción fue especialmente amable ,sobre todo la recepcionista que lamentablemente no recuerdo su nombre pero nos dijo que tiene muchas ganas de conocer Madrid, así como su compañero algo más mayor que nos trato muy amablemente nada más entrar en el hotel teniendo un dulce detalle con nuestro hijo de 9 años. Este tipo de empleados hace grande a su hotel , cuidelos es difícil encontrar empleados que nunca pierdan la sonrisa trabajando. Saludos y gracias
2025-01-29
El hotel está en una situación perfecta para moverte por todas partes,enfrente hay la línea 2 que te lleva a la parada de los vaporetos que te llevan a toda venecia, Islas incluidas y el hotel está muy limpio y sin ningún ruido la única pega que le pondría es que el suelo es moqueta y estaba bastante sucia ,y como positivo te ponen botellas de agua a diario y tienes para hacer café e infusiones y también tiene una nevera para tener tu bebida fresca y tanto en recepción cómo en el desayuno todos los empleados son muy amables
2025-01-26
Molto gentili ed educati 😊
2025-01-23
Muchas gracias al personal. La atención en la recepción y en el buffet del desayuno fue muy cordial y satisfactoria
2025-01-22
Merci à tout le staff pour l'accueil chaleureux et la qualité du service et les conseils.
2025-01-13
We were very pleasantly surprised with warm and honest welcome, commitment and support of the hotel staff. In every aspect we could recognize positive climate in the hotel and that is (are) excellent and healthy relations between managment and staff. Your moto is for sure that "Guest comes first!"
2025-01-12
Un ringraziamento al personale dell'accoglienza e della sala colazione per l'affidabilità
2025-01-08
Molto disponibili
2025-01-04
molto cortesi e precisi
2025-01-04
Ho apprezzato la cortesia, la gentilezza e la discrezione come non sempre mi capita :)
2025-01-03
Ho trovato molta professionalità di tutto lo staff sia della reception e sala colazione.
2025-01-02
Well done!
2025-01-01
I would like to give Special Thanks to Camilla who was on Reception Desk on 28th December morning shift and helped me change my room from 214 to 711. This hotel is at very convinient location, need some makeover to room on lower floors.
2024-12-29
Grazie per la gentilezza, educazione, disponibilità e cortesia
2024-12-29
Very kind and helpful front desk staff.
2024-12-25
N/A
2024-12-24
Muy agradecido por su buen servicio y amabilidad, hotel recomendable para visitar Venecia, gracias.
2024-12-23
La receptionist con cui ho prenotato anche il prossimo soggiorno, davvero empatica e disponibile nonché molto professionale. Tutto lo staff all'altezza cmq grazie e buone feste
2024-12-21
Mil gracias por su buen servicio, excelente personal
2024-12-14
Très bien placée, prix correct, personnel très sympathique, petit déjeuner très copieux.
2024-12-08
I stayed comfortable for 2days.
2024-12-07
I've feedback to the hotel reception on the first day that I booked the hotel due to the aircon availability. The staff mentioned that we can open the window. But being on the 1st floor, we dun feel safe at all to do that. Have to endure the heat and stuffy condition of the room. Staff said will compensate but never mention how. Still waiting. Thanks
2024-12-04
Camilla gentilissima e molto disponibile!!!!!!super professionale !!!!
2024-12-03
Personale gentile e preparati Hanno soddisfatto le nostre domande e consigliato bene
2024-12-03
Todo estuvo muy bien.
2024-12-02
Los amé y recomiendo al mil, todos educados y muy corteses y dispuestos a ayudar a los extranjeros. Definitivamente es una visita obligada si estás en Venecia; y por supuesto que cuando regrese será mi hotel otra vez.
2024-12-01
Excelente
2024-11-30
Staff professionale e molto disponibile e gentile. Grazie a tutti loro
2024-11-27
Thanks for your hospitality during our stay in Venice, which gave our family a wonderful holidays.
2024-11-28
ottimo
2024-11-27
Fue un placer alojarnos en su hotel, todo fué agradable durante nuestra permanencia.
2024-11-26
Grazie
2024-11-26
hôtel très bien, excellente situation pour visiter Venise et atteindre l'aéroport
2024-11-26
War ein netter Aufenthalt, danke.
2024-11-25
J'ai particulièrement apprécié l'amabilité et l'efficacité du personnel au desk de la réception.
2024-11-25
Personnel très sympathique et courtois
2024-11-25
The people working in the front desk (Francesco) especially was one of the most informative and knowledgeable workers. We were sightseers and were able to see the historic landmarks throughout the city due to his guidance and support. He greatly contributed to our Venice experience, and had a positive impact towards our sightseeing. Besides Francesco and his brilliance, the quality service of the breakfast and the cleaners was top notch. I’m impressed and had a great time in Venice thanks to you all.
2024-11-24
Service impécable, restaurant excellent, souper extraordinaire
2024-11-24
We were immensely impressed with the efforts of the staff to exceed our expectations. We were given an automatic room upgrade upon arrival and when we asked if a twin room was available, this was provided at an upgrade level. We also appreciated the spacious quality of the room facilities
2024-11-24
I was very happy with the service offered and thought the staff on the reception team extremely helpful.
2024-11-24
Excelente todo, muy cómodo
2024-11-23
We really enjoyed our stay at the hotel. All staff that we had contact with were helpful and friendly. The breakfast was wonderful and we enjoyed the complementary refrigerator contents. We also liked the convenient location to train and bus station.
2024-11-21
I and my husband would like to thank the house mates for their excellent work in cleaning and tidying the room everyday, we really appreciated it so much.
2024-11-23
Los recepcionistas súper amables . Estaban pendientes en ayudar . Volvería sin dudarlo .
2024-11-22
Thank you for the courteous welcome and for an excellent recommendation of a restaurant.
2024-11-22
Je ne reviendrai plus car l'odeur persistante de gaz oil à la réception est inacceptable
2024-11-21
Very good hotel, clean, Good breakfast, near ATVO.
2024-11-20
Ringrazio tutto lo staff in special modo della reception
2024-11-20
Very warm welcome,convenient location,pleased with our stay
2024-11-18
I asked for 2 single beds and they were happy to accommodate. Thank you very much.
2024-11-18
I receptionist veramente cordiali e gentili nel loro lavoro, ottima esperienza. Senz'altro se dovrò soggiornare ancora a Venezia sarà un piacere sciogliervi nuovamente.
2024-11-18
.
2024-11-19
The woman who worked in evening on checkin, and the guy the next evening who helped me retrieve luggage and get to airport and his helper from Croatia were all amazing. But: The man who received my left luggage at 4:30am seemed a little hostile. I even worried if he was going to go through my bags.
2024-11-17
Grazie per la gentilezza e la cortesia
2024-11-14
All staff were courteous and helpful especially front desk staff. They assisted with directions and instructions for travel. We don’t speak Italian and they were wonderful at translating. You have a wonderful staff!!!
2024-11-13
Merci pour la gentillesse et le service du personnel. Au plaisir.
2024-11-10
All staff very friendly and helpful.
2024-11-12
La verdad, todo muy bien, gracias!!
2024-11-09
Muy buena ubicación y las habitaciones muy bien, lo único es el tamaño de los baños, un poco incomodo por pequeños.
2024-11-08
La direzione è stata molto disponibile, cortese ed efficiente e ha saputo risolvere con competenza e tempestività una situazione imprevista, dipendente da cause esterne, che avrebbe potuto crearci sicuri disagi. Riteniamo doveroso ringraziare per l'attenzione che ci è stata riservata e l'assistenza fornita.
2024-11-06
Muchas gracias por la atención en español en la recepción. Todo muy bien
2024-11-05
I hope they have a nice day
2024-11-07
Ms. Eleonora made our stay feel even more special with her kindness and wonderful customer service skills. Thank you to all the staff, really a great experience.
2024-11-06
All was good, thanks.
2024-11-05
Professionalità e disponibilità
2024-11-05
Well run hotel
2024-11-04
The attendant at the checking was extremely helpful and courteous! Not sure of her name but she was outstanding!
2024-11-04
Yes, nice job
2024-11-04
Un grand merci pour l’accueil !
2024-11-02
Nice basic hotel for a short city break
2024-11-02
Everyone I meet was very professional and polite and was very pleased with all the housekeepers they did a lovely job in keeping our room clean and tidy.
2024-11-02
Very friendly and helpful
2024-11-02
Reception staff very friendly and helpful 😁
2024-11-02
Excellent front desk staff
2024-10-30
.
2024-10-31
Merci pour votre sympathie et votre écoute
2024-10-31
Everyone was very friendly & helpful - thank you.
2024-10-28
Very comfortable stay, would definitely recommend the accommodation
2024-10-28
Thanks to the person at reception...
2024-10-28
The desk clerks were outstanding, courteous and the most helpful, friendly staff we encountered on our trip. They were absolutely amazing!
2024-10-27
Profesionalidad
2024-10-26
Merci pour l'accueil et la gentillesse du personnel
2024-10-25
El muchacho de la recepcion al ingresar excelente, aunque no se su nombre.
2024-10-26
Excellent hotel, excellent service, well located. Staff very professional, polite and respectful. Will recommend to friends.
2024-10-23
Eleanora in main reception provided an excellent service. Breakfast staff were friendly and caring
2024-10-23
Excelente hotel y atencion del personal
2024-10-23
todo excelente! el personal de recepción excelente, muy cordiales!
2024-10-23
Wonderful customer service - very helpful . Even prior to arriving my emails were replied to promptly . The directions I received to the hotel were perfect
2024-10-22
Friendly Staff and Clean environment. Good location to buses and trains.
2024-10-22
El personal de recepción fue muy cordial y atento, agradezco su atención
2024-10-22
Thank you fir speaking in English and giving us directions.
2024-10-22
Tutto lo staff è stato sempre molto gentile, specialmente alla Signora Eleonora (si no mi sbaglio), che è stata sempre molto gentile fin del nostro arrivo all'hotel.
2024-10-21
The entire staff went above and beyond from calling before arriving for directions to check in to directions for train to st Lucia They are the best
2024-10-19
Excellent rénovation on some of the rooms staff should advise of the dangers especially come evening time on some of the streets adjacent to the hotel
2024-10-19
We had a lovely stay at your hotel. All the staff were very helpful and friendly. We would definitely stay again. Thank you very much. Abbiamo trascorso un soggiorno incantevole nel vostro hotel. Tutto il personale è stato molto disponibile e cordiale. Ci torneremmo sicuramente. Grazie mille.
2024-10-22
All of the reception staff were very helpful and friendly.
2024-10-21
Merci pour l’accueil
2024-10-20
Thank you for allowing early check-in and for making everything so easy
2024-10-19
Would to thank everyone for good information and being helpful
2024-10-18
The young gentleman that checked us in was very pleasant, informative and professional.
2024-10-18
Front desk staff was very kind and helpful
2024-10-18
Front desk staff who checked us in, very helpful. Excellent work:).
2024-10-18
Très bon accueil. Personnel très courtois.
2024-10-17
The front offfice staffs are all very helpful and informative.
2024-10-17
Thanks to the staff for their help!
2024-10-16
Very welcome and informative
2024-10-15
Due to train strike I experienced a disruption to travel plans. The hotel triton allowed me to wait in the lobby for a few hours in the Venice hotel in the middle of night for safety while I waited for a bus. The Milan hotel was able to let me check in early when I arrived. They were very helpful when my travel plans fell apart in a foreign country. Thank you.
2024-10-15
Muy buena atención en recepción y la facilidad de hacer el checkin en el momento de mi llegada lo que agradezco.
2024-10-15
Thanks to the management of the hotel. The front office staff on duty on the 11th & the 12th were very courteous and they attended to each and every request promptly. Even my next stay is going to be with your well located property
2024-10-14
Lady at the desk extremely helpful and pleasant
2024-10-14
Special thanks to the cheerful and very helpful front desk staff (all shifts).
2024-10-14
Book another stay because I love this hotel
2024-10-14
Camilla at the check in desk was very helpful. She arranged our taxi transfer to the airport.
2024-10-13
Excellent thanks for booking a fantastic resturant for us!
2024-10-13
Le personnel au (front desk) était très courtois et gentil ,toujours prêt à rendre service
2024-10-12
I’d like to compliment the girls on reception for being so helpful
2024-10-12
The front desk staff were very helpful. Especially Camilla (I think that was her name).
2024-10-12
Staff was helpful.
2024-10-11
On a été bien reçu et servi pendant notre séjour. Merci!
2024-10-09
No
2024-10-11
The breakfast was amazing and the staff at reception were very friendly.
2024-10-11
Personnel très serviable, compétent et professionnel
2024-10-10
Merci pour votre personnel très gentil et courtois
2024-10-09
The bed was too firm. It needs a padded topper.
2024-10-08
Great Stay, thank you for everything.
2024-10-08
The staf were very freindly and helpful Thank you
2024-10-08
All the breakfast was very cold ( pancakes, waffles) just scrambled eggs :(. So wish they would make a fresh fried egg , warm pancakes, etc..
2024-10-07
Your front Desk staff were amazing. Very helpful with every query and request we had. Their command of the English language was great, so we were able to understand and be understood in all of our conversations. A great team. Thank you.
2024-10-07
Loved the little extras: great tea selection and hot water in the lobby 24hrs, free room snacks. Helped us move luggage to lobby at check out
2024-10-06
Merci, super accueil, super emplacement, vous malgré les 2 jours de pluies vous avez contribué a mettre du soleil dans notre voyage
2024-10-05
Good location. Breakfast tasty. Room had slight odor, opened window and got better. Due for renovation, but comfortable.
2024-10-04
The staff was very pleasant and helpful.
2024-10-04
The girl in reception
2024-10-03
My compliment to staff of hotel.
2024-10-03
Staff was friendly and helpful.
2024-10-02
Very courteous and helpful and professional staff.
2024-10-02
Staff very helpful.
2024-10-02
Staff attentive to all needs.
2024-09-30
The staff behind the desk were amazing, especially the girl who checked us in, so helpful and pleasant, a real credit to you.
2024-09-30
Les employés de la réception étaient très gentille extrêmement aidant
2024-09-30
Thank you for letting us stay an extra hour after our late check in with pkane delays
2024-09-30
Thanks for all practical information you provided us for getting to Venice for supper and then to airport the next day
2024-09-29
Reception staff outstanding
2024-09-28
Yes lovely staff and hotel, thank you
2024-09-28
The staff were really friendly and always said hello and made us feel welcome.
2024-09-28
All staff were courteous and helpful.
2024-09-28
Très bon séjour. Personnel professionnel et serviable. Merci pour l adresse du restaurant 👍🏻
2024-09-27
The staff was very helpful and friendly.
2024-09-27
Merci pour notre premier séjour en Europe!
2024-09-26
Thank you for early check in. Staff were friendly and courteous. I always choose to return to this hotel when I’m in Italy. Thank you for a pleasant stay!
2024-09-25
All staff members were courteous and friendly. Also helpful when required.
2024-09-25
All good
2024-09-23
Ringrazio infinitamente Eleonora, Preparata e gentilissima. È stata d'aiuto per tutto. Grazie
2024-09-22
Overall our stay was very comfortable and we liked the location of the hotel . All of the staff we encountered were very polite and extremely helpful.
2024-09-21
The gentleman at the front reception who checked me in around 7pm was most helpful.
2024-09-19
Excelente hotel, gran servicio y muy buen personal. Sigan así!!
2024-09-17
Staff was extremely helpful with recommendations, directions and getting us to the airport
2024-09-17
Wonderful stay! Staff was amazing and room and breakfast fantastic! Thank you!😊
2024-09-14
Staff was very friendly and helpful.
2024-09-13
very good!!!
2024-09-13
Merci
2024-09-13
Excelente!!!
2024-09-12
Fueron muy smables
2024-09-09
Thank you for assisting us in the morning with transportation back to the airport.
2024-09-11
Front desk staff very, very helpful!
2024-09-11
Hotel was clean and location was convenient for us being so close to the railway station. Staff were really friendly and helpful.
2024-09-10
Everyone was great and very helpful
2024-09-10
the staff were fabulous
2024-09-10
A very good stay. Thanks to everyone at Tritone for being so welcoming and helpful. We hope to return.
2024-09-10
The staff at the front desk were professional and courteous.
2024-09-09
Thank you for providing a comfortable pleasant stay. The staff were very helpful and friendly too. The decor was beautiful in the reception and dining room. Breakfast was amazing. Will return.
2024-09-08
Great short stay. Thanks!
2024-09-08
Thank you for the free upgrade. Water and coffee machine was very appreciated.
2024-09-07
Overall hotel excellent A little "old fashioned" but that is its charm: WE enjoyed our stay and can find no faults!!
2024-09-06
We were in M18..really enjoyed stay thank you
2024-09-06
It’s an overall pleasant stay at the hotel
2024-09-03
The staff was very helpful Pamela and Frachesco
2024-09-05
Great service
2024-09-05
Receptionist staff were lovely. Room was good but shower overflowed twice and second time my partner was washing his hair and it flooded the bathroom. We used the towels to mop up the flood and asked for more towels which arrived straight away. Room was an upgrade.
2024-09-03
Très accueillant et aimable
2024-09-02
Staff was always so kind and courteous. So helpful in every way. Thank you!!
2024-09-02
Staff are friendly and helpful.
2024-09-02
Overall perfect
2024-08-31
Merci pour les bons renseignements, de la gentillesse et de l’assistance de Eleonore et Camililia en particulier, ce sont des perles qui ont leur rôle à cœur. L’ensemble de votre hôtel et service est exceptionnel et nous en parlerons sur TripAdvisor avec grand plaisir. Merci!
2024-09-01
Thank you for your professional service!
2024-08-31
très bon séjour. merci
2024-08-31
we had good time to this hotel well clean and friendly. I will definitely recommend
2024-08-30
Very friendly staff.
2024-08-30
I would like to thank Danielle for being very hellpful.
2024-08-30
No
2024-08-29
No
2024-08-28
Always very pieSant and extremely helpful
2024-08-28
Special thanks for the very late overnight check in. We were very pleased with the accommodation and would definitely stay here again.
2024-08-27
The front desk manager was very accommodating and moved my room when the air conditioning didn’t work. She was professional and friendly. I really appreciated it.
2024-08-27
The woman at the front desk was very accommodating and helpful.
2024-08-27
Camilla was a mine of useful information and helped us make the most of our stay.
2024-08-26
Fantastic hotel. It is run very efficiently and staff were so friendly, helpful and polite. We were well looked after. Camilla was absolutely fantastic with helping us with tourist information.
2024-08-26
Frau Camilla von der Rezeption erwies sich als äusserst hilfsbereit und kundenfreundlich. Sie hatte uns aus einer für uns nicht angenehmen Situation tatkräftig und wirksam heraus geholfen. Sie verdient deshalb ein ganz besonderes Lob! Solche Mitarbeitende gewährleisten, dass man immer wieder in ein Best Western Hotel einkehrt!
2024-08-23
Merci au concierge qui a rapidement changé notre chambre pour une avec 2 lits.
2024-08-22
Agradezco a todo el personal que nos atendió. Gracias por hablarme en idioma español, la recepcionista muy amable y clara a nuestra llegada. Agradezco que las dos habitaciones estuvieron listas. La comida del desayuno de alta calidad y nutritivo. Las habitaciones limpias y muy confortable. Las camas muy confortable para los viajeros cansados
2024-08-21
Muy buen servicio volveré
2024-08-27
Fuimos por segunda vez en el año y la segunda vez tuvimos una experiencia mucho mejor que la primera. Mejor habitación, mejor atención en la recepción y teníaamos una botella de vino de regalo que como no consumimos nos la cambiaron por agua. Muy amables!
2024-08-17
All staff were amazing, very helpful knowledgeable and friendly
2024-08-17
To all staff keep up the good work
2024-08-16
The staff was very helpful. They brought me a clothing Iron and ironing board. The also offered us their personal fan when my wife wasn't satisfied with the air conditioning temperature.
2024-08-16
C’était super bien, personnel gentil et aidant.
2024-08-16
Bravo, on a vraiment aimé l'expérience!
2024-08-16
My stay was comfortable, my only disappointment was when I opened the bar to find 2 bottles of water having been told by the lady at the front desk that there is a well stocked bar don't be afraid to use everything it is complementary. I joking took pictures and sent to my family and friends.
2024-08-15
All staff were kind, welcoming and helpful. Lovely clean hotel room and general areas. Breakfast was fresh and delicious every morning and the hotel is brilliantly situated; fully recommend to anyone.
2024-08-14
Very good service
2024-08-13
The lady on reception was super helpful, friendly and professional. She made feel welcomed and our experience was much better thanks to her! Grazie!
2024-08-12
Muchas gracias a todo el personal por hacer que nuestra estancia en el hotel haya sido placentera.
2024-08-12
The staff, hotel and rooms were amazing.
2024-08-11
Friendly staff, room was modern and clean. Requested a small fridge and received one the day.
2024-08-11
Excellent friendly staff
2024-08-09
Very professional and very polite
2024-08-09
Thanks for the reception dest enthusiastic service, which recommended us the route and timing to visit Venice, and even provided us with a travel map
2024-08-06
Grazie mile!!!
2024-08-08
Vielen herzlichen Dank für die unglaublich freundliche und zuvorkommende spontane Aufnahme als wir unser Nachtzugdebakel in Venedig erlebten. Und vor allem auch für die Bereitschaft um diese Uhrzeit noch für uns ein passendes Zimmer zu finden. Ich bin noch nie so freundlich an einer Hotelrezeption behandelt worden. Mit dem Zimmer und dem Frühstück waren wir ebenfalls rundum zufrieden.
2024-08-07
Nothing, just I hope I can come again
2024-08-07
Keep it up
2024-08-06
All staffs are excellent. I love breakfast.
2024-08-06
The air conditioner didn’t work enough. Some power supply besides the bed didn’t work.
2024-08-06
Merci pour le séjour, tout c'est bien passé
2024-08-06
Muy atentos 👏🏼👍🏼
2024-08-03
Aufenthalt, Lage, Parkmöglichkeiten alles super.
2024-08-03
Muy bien hotel. Limpio acogedor e increíble desayuno
2024-08-03
Excelente atención del personal
2024-08-02
Convenient location , just the room very cosy
2024-08-02
Very pleasant staff all around. Very helpful with info and directions.
2024-08-02
It was awful being put in a basic Best Western when we were told it was a plus, the first rooms we were shown were awful stained carpets etc, the rooms we ended up with were fine and the staff did their best to resolve our issues
2024-08-01
Our thanks and appreciation
2024-07-28
Star was great - I did feel like the rooms were not cold enough and the a/c didn’t work properly
2024-07-28
I would like to thank your reception desk team for being so lovely! Everyone of them was keen to help us whether it be finding our way into Venice on the train, catching a bus locally in Mestre or dinner at a local restaurant - all the staff gave us excellent advice! We were very grateful to them! Thank you!
2024-07-27
Excellent staff on reception, very helpful with advice on travel in Venice. Breakfast was excellent with the nice happy and helpful staff lovely hotel and very convenient for travel into Venice
2024-07-27
I don't know if the room number is correct. We were assigned a room on the 4th floor and someone was already in there. We got to our room on the 5th floor. After a while someone came from the front desk to check on us. The two Francesco's were wonderful in trying to help me with my car rental situation. I had a long hard day and they did what they could to make sure we were taken care of.
2024-07-26
You need to fix or upgrade the A/C in the bedrooms. Despite max. cooling on the A/C during the whole night the room temperature was still at 30 degrees after the first night. After cooling the room the whole next day and then changing rooms for the second night, the temperature remained at 25 degrees, which is still way too much for comfortable sleeping.
2024-07-25
Very friendly and good organised staff. A very quite place! Perfect location. Nice hotel design, especially lobby and breakfast room. Nice option to have breakfast outside.
2024-07-23
All the workers that I met were nice and kind. The management just manages the people who were chosen by HR, so in the end... special thanks to HR, they did a good job!!
2024-07-23
Camilla and staff were very generous with their help in navigating Venice. Very friendly and professional!
2024-07-21
Camila la mejor recepcionista. Atenta, amable y muy servicial. Nis ayudo mucho
2024-07-23
Sí, muchas gracias a Francesco, Camila y el chico que nos recibió la noche que llegamos, no le pregunté su nombre; todos fueron muy muy amables, tolerantes, atentos y nos apoyaron mucho.
2024-07-17
All staff members were really friendly and helpful and made our stay very enjoyable. Thank you!
2024-07-15
People were nice and helped recommended a restaurant. However the rooms I requested were to have 2 twin beds in each room. Reservations made months in advance. The four of us had to share a double bed one in each room. Hotels need to recognize that single people travel and share a room but do not want to share a bed.
2024-07-15
Beim Fruchtsalat hat man gemerkt, dass er sehr frisch war. Superfein.
2024-07-15
Thank you to the staff. Great customer service. Recommended.
2024-07-15
.
2024-07-12
Oui un gros wow pour le service
2024-07-12
Quarto bom, banheiro limpo e organizado. Ducha boa.
2024-07-11
muy buena la atención, sugiero que las habitaciones deben hacerse en la mañana y no en la tarde , dos veces tuvimos que esperar, y lo hicieron a la rápida
2024-07-09
Não
2024-07-08
The reception staff were very polite and helpful. Spoke English very well.
2024-07-07
Hotel was in a convenient spot. Liked the parking and access to the train. Breakfast had a nice array of options
2024-07-05
The lady on reception was amazing and so helpful. Great hotel and great location.
2024-07-07
reception excellent
2024-07-07
Get rid of Duvet & put in larger shower
2024-07-05
Moi ma chambre l'air climatisé sautait au 2 heures le personnel ont été gentil pour venir voir mais rien à faire. Ils m'ont enlevé la taxe de service afin de compenser.
2024-07-05
The staff was very helpful and great at providing suggestions.
2024-07-05
All the staff that I had interaction with were very helpful and knowledgeable about the area and sites They were the best
2024-07-06
Front staff she was very friendly.
2024-07-05
Thank you for a very enjoyable stay, before our cruise. We Would definitely recommend this hotel .
2024-07-03
Todo muy bien , excelente atención del personal en gral , habitaciones limpias , amplias y con todos los servicios
2024-07-03
While we were there, the whole staff was extra accommodating and we really appreciated it.
2024-07-03
Thank you to staff they were very helpful at the desk
2024-07-03
Special thanks for receptionist at night 30.6 who were very nice and friedly
2024-07-02
Thank you so much to all the reception staff but in particular to Eleanora who was exemplary! The staff were fantastic and the hotel perfect for a break to Venice or Verona
2024-07-02
A fantastic stay. Lovely and polite staff.
2024-07-02
Hotel muy agradable y con buena conexión a Venecia.
2024-07-02
All staff excellent. Cannot find one fault. Keep up the excellent work.
2024-07-02
Absolutely wonderful staff - a credit to you all
2024-07-02
Front desk lady was very helpful
2024-07-01
Grazie per cortesia e disponibilità
2024-07-01
Super danke
2024-06-28
Yes, management was extremely helpful giving us directions.
2024-06-30
Very helpful staff and knowledgeable and informative about the area and transport links.
2024-06-29
I am unsure of the young ladies name on reception when we did a bag drop in the morning of booking in. She explained how to get around and the 24hr ticket as well as orientating us round the hotel. Fantastic customer help.
2024-06-29
We thought the staff were an asset to the company they were freindly and helpful. The breakfast was excellent. Location for Venice amazing. I don’t want to be negative but the hotel does need some modification and updating but I would be happy to stay with you again. Thank you
2024-06-28
What an amazing staff and wonderful location near the train station. We were always welcomed with beautiful smiles and the only part that was sad was when we left.
2024-06-28
Super séjour avec un personnel attentif et courtois qui nous ont aidés avec toutes nos questions.
2024-06-28
Sono stato veramente bene grazie di tutto
2024-06-27
Muy buena atención en general y excepcional la empleada de recepción
2024-06-27
Não entendi a questão.
2024-06-27
Was in room M25 2 weeks previously, room M16 much nicer
2024-06-25
The front staff at this hotel are incredibly helpful and knowledgeable. Their recommendations and directions were perfect, and we had a great experience in Italy thanks to their assistance. What a truly remarkable group of people. Our room was comfortable, and the outdoor sitting area was nice in the evening.
2024-06-25
We would definitely stay here again. It was our favorite hotel on her trip to Europe! We will also recommend this hotel in the future to all our friends.
2024-06-26
La recepciónista del hotel muy atenta
2024-06-26
The front desk employees where all super friendly and helpful
2024-06-25
Everyone was extremely courteous and nice.
2024-06-24
Staff very friendly ,not sure about the room no ,it's was up at the very top it had a steel shutter on the window ,, we had to get a new safe in because the one there was broken ,,
2024-06-23
Personnel agréable et courtois .
2024-06-23
Management was professional and helpful
2024-06-22
Hi Team, John and I just wanted to say that every staff member we came into contact with were amazing! You are all so incredibly friendly, professional, kind, considerate and lovely. You made us feel special and because of how you treated us, we will definitely come back to see you. Thank you for your kindness - you should all be given an increase of salary because it’s not the hotel we are coming back for it’s you, the amazing staff. Special hello to Filippo and the beautiful ladies who looked after us at breakfast. If you ever come to London, I shall be happy to be your guide.
2024-06-22
Very friendly staff
2024-06-22
Immer zufrieden im Best Westeen. Weiter so.
2024-06-21
La Recepcionista nos dio un check in excepcional y súper profesional. Más allá de lo normal Gracias
2024-06-21
The customer service was the best especially for helping about the area and the Breakfast service personnel were very courteous and extremely helpful with needing ice.
2024-06-21
MUCHAS GRACIAS NUESTRA ESTADIA FUE MUY BUENA.
2024-06-21
The hotel is in a central location and has easy access to both trains and buses, which both are virtually opposite the hotel. The staff are both helpful and friendly. Would recommend this hotel.
2024-06-20
We were very satisfied with the customer service since the time of check in to check out. Staff at the front desk were very helpful all the times, even giving suggestions of restaurants, transportation, and more.
2024-06-20
Great Hotel and great location
2024-06-19
Thank you for a memorable time! The staff was delightful and the breakfast amazing!
2024-06-19
Thank you for the kindness and nice information about our questions.
2024-06-18
Très bon service, je recommanderais cette hôtel
2024-06-18
Thanks everyone for a nice stay
2024-06-17
The staff was very nice and helpful
2024-06-08
I was gravely injured in your Hotel when the refrigerator in the room exploded and I was poisoned with Amonia. I had to go and buy my own medication, I had nausea for one day and severe headaches for three days. Your front desk personnel never offered to at least reimburse me for the medication, instead I was charged an extra 3 percent for using a Credit Card in US Dollars. I am very dissatisfied.
2024-06-08
The staff were all very friendly and helpful. The room was clean and comfortable. We had a very enjoyable stay. Would definitely recommend.
2024-06-08
We had a great Stay! It would be wonderful if there was a shuttle from the train/airport available.
2024-06-05
Ottima gestione
2024-06-07
The front desk lady was absolutely lovely and cheerful and helpful
2024-06-06
Muy buen servicio, excelente atencion, rico desayuno, limpio y ordenado. Muy céntrico.
2024-06-06
Muy buena atencion del personal de recepción
2024-05-31
Nous avons été chaleureusement accueilli par le personnel, ils ont accepté de sécuriser nos bagages puisque nous étions 5 heures en avance. Un gros merci pour tout
2024-05-31
Francesco was great and very helpful and efficient.
2024-06-02
The hotel was lovely & the staff were great!
2024-06-02
Thankyou for such wonderful staff and stay!!
2024-06-01
Staff were very friendly
2024-06-01
We thought all the staff from reception to housekeeping and breakfast service were all very friendly and helpful
Favoloso
Staff
Servizio colazione
Camera
WI-FI
Rispetto per l'ambiente
2025-05-28
Lovely stay