Best Western Hotel Tritone
Lingua
Best Western Hotel Tritone
Lingua2026-10-28
Remercier l'ensemble du personnel, car celui-ci a toujours été à notre écoute et à toujours répondu à nos demandes.
2026-10-29
c’etait parfait
2026-10-28
Heel vriendelijk personeel, perfecte ligging.
2026-10-28
Personal extrem freundlich und professionell!
2026-10-26
Reception staff very helpful when asking for information about surrounding area: transportation, restaurants, etc.
2026-10-24
Cortesia da parte di tutti i componenti lo staff
2026-10-22
Ottimo staff all' accoglienza, professionali e con il sorriso... Attenzione al cliente dall' acqua offerta alla disponibilità a stampare alcuni documenti. Bravi davvero
2026-10-22
The hotel is very well run, very clean and the staff is super friendly and efficient. It was a pleasure staying with you.
2026-10-22
Grazie a tutto lo staff disponibile e professionale. Buon lavoro
2026-10-21
Yes
2026-10-21
Everyone was was wonderful
2026-10-21
Staff was very helpful, with train trips , places to eat and taxi help.
2026-10-18
Thank you a nice stay
2026-10-17
Gracias por la botella de Vino
2026-10-17
A really friendly professional and courteous staff. This made our stay so easy and relaxed
2026-10-16
Les tapis devraient être retirés de toutes les chambres.
2026-10-15
We found your hotel perfectly acceptable and we were delighted with the level of service so it’s a big thank you from me
2026-10-15
Everyone on your staff did his job professionally, so thank you for a great stay.
2026-10-14
Staff were extremely helpful particularly with regards to water taxi numbers and train information.
2026-10-13
Thank you for being friendly and helpful and professional. Unfortunately I didn't take names but the guy that was in on Friday when we arrived and on Sunday when we left. He was very helpful. Thank you.
2026-10-12
When we arrived at the hotel our reservation was not visible in their system which immediately made us nervous. I immediately contacted exotica and the gentleman helping us jumped on the computer and said not to worry he will figure this out. While we were waiting Irina brought a map over and started showing us places to visit which was a fantastic distraction while we were waiting.. it was a super way to reduce our stress. It was soon located and we got checked in.
2026-10-12
We were on an Exoticca package and arrived October 8. They couldn't find our reservation. While one man worked on the file....another young woman took time to show us a map, talk about Venice and made us feel at ease. It was much appreciated.
2026-10-11
Reception staff are brilliant
2026-10-09
Je remercie les employés de l’accueil pour les informations
2026-10-09
Eficientes y muy amables
2026-10-08
Cortesia e disponibilità sono sempre apprezzati
2026-10-08
The Wi‑Fi speed is just average. Also, the nearby station seems to be under renovation during our stay, so it gets a bit noisy in the mornings.
2026-10-06
Grossteils gut geführtes Haus saubwr und freundlich an der Reseption. Diesmal hat auch die Klimaanlage funktioniert.
2026-10-07
Front desk staff were very friendly and helpful.
2026-10-07
Merci beaucoup pour votre rapidité de nous avoir logé compte tenu de notre arrivée en groupe de 30 à 40 personnes en même temps
2026-10-07
Bel accueil courtois
2026-10-06
Reception staff ' Camilla ' was so helpful with directions and was very friendly and welcoming.
2026-10-04
Grazie mille per il vostro aiuto e per averci permesso di cambiare camera. Ci siamo trovati molto bene nella 311. La 111, forse, è più adatta a chi viaggia da solo.
2026-10-05
I thought the reception staff were excellent. They were very friendly and helpful, and superb linguists! I also think the quality of cleaning was outstanding.
2026-10-05
Excelente atención y buen servicio en todos los aspectos! Cerca de Todo, muchas gracias, estuve muy contenta y mi hija también!
2026-10-04
Merci de nous avoir changé de chambre (mois étions à la 215. La M20 était parfaite, sauf que nous avons vu un gros cafard (coquerelle) 😧 Nous l'avons mentionné à la dame à la réception lors de notre départ. Elle a semblé comprendre notre malaise et elle a noté.
2026-10-04
Sehr nettes und hilfreiches Personal
2026-10-04
I wish to everyone at the hotel a huge thank for the great hospitality.
2026-10-01
We had a wonderful time. The staff at the front desk were so very helpful and friendly. Extraordinary!! Cleaning staff and breakfast room were friendly and giving.
2026-10-01
Good to check in and check ou t
2026-10-01
Muy buena opción de hospedaje
2026-09-29
Stay in room 621 for two nights and tell me how was your stay!
2026-09-29
Continuer à prioriser le service à la clientèle. Toujours apprécié de se faire service dans notre langue.
2026-09-28
The front desk staff were extremely helpful! They provided us with all sorts of tips and suggestions - everything from taking the bus to where is a great spot to eat or sightsee. Every day they were eager to help us out - which made a huge difference!
2026-09-27
The staff, room and breakfast were excellent! There was a loud mechanical noise the would go on and off every couple of minutes. The maintenance staff came and checked it and informed us that someone would be contacting us. However, no one ever responded.
2026-09-27
Merci pour la propreté de la chambre et pour l’accueil au check-in
2026-09-27
Ottima professionalità alla reception
2026-09-25
The holiday in Venice at the Tritons Hotel was greatYAHOO
2026-09-25
Overall great experience and having the train station across the street was awesome. Also restaurants near by. Thank you for the enjoyable stay
2026-09-25
I was impressed with all the staff we encountered. The lady who was responsible for our room cleaning was exceptionally friendly.
2026-09-25
A special thanks to Daniele at the front desk Incredibly helpful 😊
2026-09-24
Excelente atendimento. Pessoal da recepção muito cortez Very frendly
2026-09-24
The front desk staff, especially the 2 women working the day shift on a Monday, was EXCEPTIONAL! They were kind, helpful, generous, polite and absolutely wonderful!
2026-09-24
AGRADEÇO A RECPÇÃO DE TODA A EQUIPE FOI MUITO BOM HOSPEDAR AI COM VCS.
2026-09-24
Very good service , very helpful, always accommodating
2026-09-23
Le garçon à la réception à notre depart est très gentil
2026-09-23
Ce fût compliqué à notre arrivé car personne n'était enregistrer jusqu'à temps que quelqu'un demande à la demoiselle si elle avait une réservation au nom de Wingbudder la compagnie responsable du voyage.La toilette beaucoup trop proche de la douche pour une personne moindrement corpulente.Merci.
2026-09-23
Front desk staff for Sep 20 at around 11:00 were great when 28 of us showed up as part of a WingBuddy group and the desk did not have our individual info and only knew about the total number of people. Did a great job getting rooms assigned for everyone. Despite the initial chaos when we all showed up they handled it very well.
2026-09-23
La experiencia general es buena, sobre todo con el trato del personal, con excepción del baño. Es bastante incomoda la ducha y directamente reducido y antifuncional el espacio frente al inodoro. Una incomodidad que nunca vi en otros hoteles.
2026-09-22
Excelente todo, desde el personal de recepción Irina. Eleonora, y el otro muchacho que no recuerdo su nombre pero nos ayudó también con sus comentarios. El desayuno excelente y sin gluten como debo comer, exquisito todo. También muy bien la limpieza y productos de higiene. El hotel es súper recomendable y tiene una ubicación excelente.
2026-09-21
The staff was amaizing
2026-09-18
Thanks for the great welcome. The room was ready earlier which was great for us.
2026-09-17
Goed bezig! Actuele veranderingen treinen, bus, vliegtuigen door bijvoorbeeld stakingen wat beter, sneller opvolgen om zo klanten te kunnen inlichten
2026-09-17
Excellent
2026-09-16
Good reception staff. Tried their best to help. Spoke English well
2026-09-16
The staff at reception desk was very helpful and always greet the guests when they are coming in or going out The staff at breakfast were cheerful, helpful and very efficient
2026-09-16
Please pass on our Thanks to the reception who were on duty between 10th -13th September 26. They were all very helpful.
2026-09-15
HELPFUL STAFF AND HOTEL ROOMS ARE NICE AND CLEAN
2026-09-15
Thank you to Camilla for her helpful advice and friendly attitude.
2026-09-14
Thank you for kindness!!!
2026-09-14
Yes, we'd like to personally thank check in attendant Irina for excellent advise what to see in Venice, how to get there and to pay attention to. Thank you Irina, we really appreciate your help. Next time we're in Venice, we sure will stay at this Best Western - nice hotel, nice location, nice people work there.
2026-09-12
Excellent staff on reception
2026-09-10
Would like to thank all staff involved as we had a lovely stay, we were upgraded too which was really nice. The hotel is just the perfect place to stay when in Venice for sure.
2026-09-10
Everybody was fantastic. Grazie mille.
2026-09-10
I stayed only one night at Venice. A man at reception gave us free breakfast as I am BW member - very thankful for this service.
2026-09-09
Vielen Dank. War alles super. Sehr zentral und sauber und alle höflich.
2026-09-08
All staff were great and helped you when needed. They were all friendly
2026-09-08
Over from Australia and i was very impressed with the accommodation and more so how friendly and helpful ALL your staff were during our2 night stay. I would have no hesitation in returning or recommending your hotel to our friends back in Oz.
2026-09-08
I had a problem in that my suitcase did not arrive from Frankfurt. Camilla on the front desk did everything she could to help us. She was very patient and persistent in trying to solve our problem and we were very grateful for her help.
2026-09-08
Le personnel de la réception est très disponible en anglais et parfois en Français.
2026-09-05
El personal de recepción fue muy amable
2026-09-06
Nous avons apprécié notre séjour
2026-09-06
Bel accueil personnel courtois
2026-09-06
Merciiiiiii !
2026-09-06
Très bon déjeuner, lit confortable, personnel courtois.
2026-09-04
The staff was so hospitable and kind! They made our stay wonderful!
2026-09-04
Very clean hotel which I would use again. Staff were particularly helpful
2026-09-02
Je tiens à souligner la qualité de la chambre, qui était très confortable, agréable et parfaitement propre. L’emplacement de l’hôtel, juste à proximité de la gare de Mestre, est également particulièrement appréciable.
2026-09-02
Michelle was very helpful and corteous. The hotel room was perfectly tidy and climatized. Had an amazing time!
2026-09-02
Friendly and attentive front desk staff.
2026-09-01
Loved this hotel the staff and service was excellent and the location was fantastic. Cant remember exactly room number but room was very nice.
2026-08-31
I apologize, I did not get the young woman's name at the front desk who was so helpful providing map and directions to get into Venice via railroad.
2026-09-01
Muy amables y atentos todos los trabajadores gracias por su ayuda
2026-08-30
Wir bedanken uns an die Empfangs Dame Erina,für die perfekte Erklärung.Sie war sehr hilfsbereit und hat uns viele Tipps für Venedig gegeben,somit hatten wir auch keine Probleme mit dem Zug im Zentrum von Venedig zu kommen.
2026-08-27
In general very good service
2026-08-26
Tutto benr
2026-08-24
Sehr freundliches Personal
2026-08-23
Desk staff were great. Helped with multiple issues. Breakfast was great.
2026-08-21
The staff was amazing, when checking in and needing information on how to get to Venezia Santa Lucia and tickets for the train and bus the front desk worker (I can't remember her name currently) was so helpful and knowledgeable!
2026-08-19
The hotel is clean, nice, the personal is friendly and professional. Thank you for the good service.
2026-08-19
Thnk u
2026-08-20
Thanks to Tritone Hotel management for their great team work
2026-08-18
The best breakfast in my whole trip in Italy and also help on vaporetto ticket was very helpfull.
2026-08-17
We had a wonderful stay! The beds were extremely comfortable, the rooms were spotlessly clean and the air conditioning was great. The staff were very helpful, friendly and kind. We'll stay there again if we return to Venice!! 5 stars 🌟
2026-08-17
The reception staff were friendly and helpful and provided us with useful information when we checked in
2026-08-16
Todo espectacular, no recuerdo exacto el número de habitación.
2026-08-15
The reception staff were extremely nice both morning and night. Always said hello.
2026-08-14
Thank you Having drinking water available for the guests in such hot weather is excellent
2026-08-14
Management was very helpful, they let us check in early and they stored all of our luggage while we explored the city. They made great food recommendations!
2026-08-12
Ricardo e tutti quelli che lavorano in questo hotel, fanno la struttura una seconda casa per noi.
2026-08-13
フロントのスタッフは、いつも笑顔で対応されました。
2026-08-12
Breakfast was great, good variety. Staff was very helpful.
2026-08-12
Excelente atención en recepción, y un gran desayuno.
2026-08-11
Front desk staff was VERY Helpful when we checked in
2026-08-11
Great location.
2026-08-09
Grazie per la disponibilità
2026-08-07
Tres bon accueuil
2026-08-08
The service we got was excellent, we were given a free upgrade and our stay was made all the more perfect. The staff in all areas were top notch and really friendly and answered any questions we had about transport etc with great information. We are due to come back next year and I cant wait.
2026-08-08
Merci pour tout
2026-08-07
Yeah, you were totally fine You not a problem we had a great stay You were very pleasant and refreshing And When I come back I will stay with you again
2026-08-07
Merci beaucoup tout était très bien
2026-08-07
Merci beaucoup pour les conseils très utiles et l’excellent accueil de Irina!
2026-08-03
I enjoyed the service and information I received from the front disk explaining transportation end efficiency of moving around
2026-08-02
Las chicas que nos recibieron fueron muy amables y por sobre todas las cosas , cuando les pedí información sobre qué hacer un día en Venecia me armaron un excelente itinerario que cumplí y superó mis expectativas
2026-08-01
Vielen Dank. Es war alles perfekt. Ich komme am 03.08.26. Wieder. Wie sehen uns am Sonntag LG Piroska Nemeth DON'S MITARBEITER
2026-08-04
While there was air conditioning in the room it was not sufficient for our needs and we had to resort to using fans to make up the difference.
2026-07-31
Hotel was good. Rooms were smaller. Location was great.
2026-07-30
Thankyou for letting us check out at 12
2026-07-29
Garçon a l’accueil très gentil et nous a parler en français et nous a fournie carte et explication pour aller à venisr
2026-07-28
Lady on reception don't know her name she helped us a lot with maps directions and trains and buses information brilliant lady
2026-07-27
Irina fue increíblemente profesional y nos ayudó muchísimo en nuestra estancia.
2026-07-26
The staff were exceptionally helpful and friendly
2026-07-25
Tutto perfetto personale gentilissimo
2026-07-24
Yes, special thanks to Irina from reception!! She was very helpful, kind and professional in the smallest detail!
2026-07-23
Very helpful upon arrival. We needed a taxi to the airport the next morning and it was arranged very quickly. Great service.
2026-07-23
Grazie a tutta l'organizzazione per l'ottima gestione dell'hotel
2026-07-22
Ha sido una estancia muy agradable
2026-07-21
Thank you so much for being so nice to us we loved the hotel so much it was so convenient to go to Venice with the bus. Definitely recommend you to everyone and will definitely stay there again thank you so much
2026-07-21
I had a wonderful experience staying at this hotel. Unfortunately, I accidentally left my AirPod in my room after checking out. I was already on my way to catch a train, but the staff kindly helped me locate them and even assisted me in arranging the shipment back to Austria. I am truly grateful for their kindness, professionalism, and patience throughout the whole process. They kept in touch with me, handled everything with great care, and made what could have been a very stressful situation a happy one. Thank you so much to the amazing staff for going above and beyond. Your help means a lot to me, and I will never forget it.
2026-07-21
Thank you, the staff are very friendly, and they told me how to register for entry to Venice.
2026-07-18
Helpful reception staff
2026-07-15
Sehr freundliche Mitarbeiter!! Vielen Dank!!
2026-07-13
Personnel souriant, courtois et accueillant. Ont répondu à nos questionnements avec gentillesse.
2026-07-12
Our stay at Best Western Tritone was perfect. The staff were extremely helpful on arrival and throughout our stay. The room was clean and had everything we needed for our short stay. The location was perfect and gave us easy access to transport. We would definitely stay again.
2026-07-12
Your reception team is outstanding, especially the young gentleman on the night shift. He was courteous, attentive, and very professional. His excellent service made my stay even more enjoyable. Please extend my sincere compliments and appreciation to him.
2026-07-11
Nos atendieron muy bien.Muchas gracias
2026-07-10
Nous avons reçu un chaleureux accueil. Le personnel est très attentionné avec nous en tout temps. Plusieurs informations pertinentes pour notre séjour nous ont été donnés par eux!
2026-07-10
Nous passé de très agréables moments à votre hôtel
2026-07-03
no thank you that's fine.
2026-07-04
Staff was very friendly and helpful. Greeted us and arranged our group with rooms. Gave information about breakfast and arranged ride to airport for us. Rained and even offered umbrella. Not sure all names but one was Francesco B. Great experience
2026-07-04
Francesco ( I can't recall his last name initial) at the check in desk was so helpful and accommodating. Bravo to him.
2026-07-01
Il personale dell'accoglienza è stato estremamente gentile e disponibile
2026-07-03
The staff were very helpful and kind.
2026-07-03
Very kind staff welcome us even after midnight and helped us with the parking.
2026-07-03
All front desk personnel was exceptional! Very patient, answered all questions. The best service I have received during all my travels! Francisco, Camille, Vivian(?). I can’t remember all the names.
2026-07-02
Excellent staff and lovely place to stay
2026-07-02
Very helpful staff Delicious breakfast Enjoyed the stay
2026-07-02
Thank you for assistance with emails
2026-07-02
Staff at reception were professional and helpful
2026-07-02
Franchesco, Camila y Eleonora extraordinarios . Amables , servicio impecable . Me ayudaron con todas las solicitudes
2026-07-01
Thank you to the professionalism of the front desk staff. They were very informative and patient with me concerning the visitor tax, QR exemption and breakfast sign-up. I really appreciated this and my stay at Best Western Hotel Tritone began on a very positive note because of them.
2026-06-30
Staff was wonderful. Especially the front desk. So helpful. Thank you so much.
2026-06-29
Merci pour votre accueil
2026-06-27
All the staff were welcoming, friendly and informative. Gave good advice re the locality and always willing and polite, made the stay very enjoyable
2026-06-29
We were very impressed with the quality of the air conditioning in very hot weather!
2026-06-28
Merci pour vos informations pour la visite de Venise
2026-06-28
The first room, the bathroom drain didn’t not work and flooded bathroom floor. Had to mop up water. Staff provided new room and everything was great after that.
2026-06-28
We had a wonderful stay. The room was superb. Very clean and equipped with everything we needed.
2026-06-27
Établissement, propre, très bien situé en face de la gare. Les personnel est très agréable et disponible.
2026-06-26
Thanks to the receptionist who saved my night because of a defect air condion. He is a life saver
2026-06-23
Tutti professionali
2026-06-24
Il suo staff è molto cordiale , tanti complimenti.
2026-06-24
All the staff were helpful and friendly
2026-06-23
Good managed hotel.
2026-06-23
Yes! Thank you all!! Special thanks to front staff (Camille) and cleaning lady (sorry didn't get her name)!!!
2026-06-20
We would like to congratulate the team at this particular hotel for all of their kindness. All of the staff from Reception to the breakfast staff were polite & friendly, down to the cleaners who did a stirling job of our room every day. We were made to feel most welcome by everyone, and we wouldn't hesitate to stay here again. Thank you.
2026-06-20
Had a fantastic holiday.Would recommend this hotel for its location to the bus and train station.Staff were lovely and helpful. Housekeepers did an amazing job on our room daily.Your staff are to be commended.
2026-06-21
Speciel thanks to the young man in the breakfast room. I was using crutches, so if he has't been there, I would not have been able to get any breakfast.
2026-06-18
Staff e personale altamente professionali gentili e competenti
2026-06-18
The Staff at the reception desk were very courteous, helpful and professional especially Camilla. Thank you for being so helpful and making us feel so welcome.
2026-06-17
Thanks for a night stay, indeed enjoy the location is very convenient to shopping,restaurants and public transportation.
2026-06-17
Thank you for the one night accommodation. Thank you!
2026-06-14
Check-in was done quickly and courteously. Breakfast staff were very friendly, and recognised us after a couple of days
2026-06-12
Muy buena atencion
2026-06-11
Thank you very much to everyone at the hotel. It was a wonderful stay.
2026-06-11
Everything was fine. Excellent staff and cleaning. Thanks for everything.
2026-06-11
Thank you to the Front Desk Representatives for providing us with directions, answering our questions.
2026-06-09
staff at the reception and also breakfast was very friendly and dedicated .they deserve a compliment and a higher salary...
2026-06-09
Thank you for the management and all service caretakers. Everyone was super nice and helpful. we had a wonderful stay. would definitely book again in the future.
2026-06-07
Grazie
2026-06-08
Great people working there. Very helpful.
2026-06-08
Todo correcto
2026-06-08
Excelente café da manhã e as cortesias no quarto surpreenderam. O atendimento da moça da recepção e da estagiária foram excepcionais.
2026-06-07
One lady on reception was extremely helpful in sorting out the visitor tax issue. Camilla was very approachable and seemed to have good customer service skills.
2026-06-06
Thanks to Daniele (Coordinator) for his efforts to make our stay a memorable one.
2026-06-06
Friendly and helpful check-in even though we were early. All of the staff were friendly and helpful at all times of the night and day throughout our stay.
2026-06-06
Staff were very friendly and helpful with local knowledge
2026-06-05
El hotel contribuyó a que nuestra visita a Europa sea maravillosa.
2026-06-03
Vos employés sont très compétents et souriants. Nous avons apprécié de se faire servir en français
2026-06-03
TUTTI MOLTO CORTESI ED ESAURIENTI NELLE RISPOSTE
2026-06-03
Oui ,ils sont à l’écoute du client et donnent les bonnes informations pour nous guider
2026-06-03
Merci pour tout spécialement au personnel à l'accueil
2026-06-03
Le personnel à notre arrivée , très aimable et efficace
2026-05-31
Yes, Francesco on the reception was outstanding. He made our tour memorable and the amount of patience he has with guest. Absolutely amazing ! Cheers to him.
2026-05-31
Staff very welcoming and helpful and informed us of the upcoming rail strike and assisted with alternative onward transportation.
2026-05-31
Excellent staff experiences! Really appreciated their support and professionalism, it really made our experience
2026-05-31
Good facility, nice service. Thank you
2026-05-31
Had a great stay. No Issues.
2026-05-30
Continuar con esta energiam
2026-05-28
Reception staff and breakfast staff all helpful and courteous. Nothing was too much trouble.
2026-05-29
The staff at the front desk were awesome. They gave us lots of information about Venice and surrounding areas.
2026-05-29
Manager Daniele went out of his way to help us when we had a small issue. We were treated very well and jade to feel quite special. The other front desk staff were lovely and very helpful
2026-05-29
Buena disponibilidad y trato agradable
2026-05-28
Staff were always helpful, polite and well turned out. The reception staff were of great help in providing information and assistance.
2026-05-28
everyone very helpful especially arranging taxis etc. our group was quite large (20 people).
2026-05-27
Very nice hotel
2026-05-27
I always love Best Western.. Everything perfect except there is no English channel..
2026-05-27
I had problems with my room key and houskeeping was very helpful
2026-05-27
Just a big thank you, a loshort but lovely stay!
2026-05-27
Daniel checked us in at arrival and was very friendly and helpful
2026-05-24
All of the staff were very helpful, in a way that was obviously natural, very helpful even helping with our Italian!! Rooms were comfortable and clean. Excellent experience, would certainly recommend.
2026-05-27
Thanks for being so welcoming and friendly we would definitely visit again.
2026-05-24
Pleasant stay
2026-05-24
Excelente todo. Siempre dispuestos a entendernos y explicarnos. Excelente ubicación. Trato muy cordial y ameno
2026-05-22
First impression of the entrance was that it looked dated especially in reception. Outside by the front door had old dining chairs. Would of been nice to see some nice outside seating sofas with decorative plants/ screening. Hotel staff were so helpful always tried to help to make my stay great. Only negative was no nice outside seating area or courtesy room to change, otherwise it was fine thankyou
2026-05-21
Everyone was very friendly, courteous and helpful. The man who checked me in put in a request for my room to me ready asap which was very much appreciated after taking 27 hours since leaving home to arrive in Venice. Thank you
2026-05-20
Personnel très gentil, poli Avons dormi seulement une nuit et devions quitter très tôt le matin, petit sac avec croissants bien apprécié Merci
2026-05-20
Reception staff were very professional efficient and friendly
2026-05-20
No
2026-05-20
Merci à la jeune femme à la réception d'avoir gardé son sourire malgré la clientèle insatisfaite
2026-05-20
Accueil tres courtois malgré le fait que nous étions un grand nombre de personnes à arriver en même temps.
2026-05-18
Very clean space and professional, friendly staff.
2026-05-20
Merci
2026-05-20
We had an early morning bus ride to the airport and we were grateful for the box breakfast that was ready for us. There were many restaurants close by to chose from that enhanced our experience.
2026-05-19
No
2026-05-19
Francesco who checked us in went above and beyond to sort us out from a double to a triple room with the last minute change in additional person. He was very patient while very clear and concise.
2026-05-19
The reception desk staff were all friendly and full of local information. Don't have their names.
2026-05-18
Great experience
2026-05-18
Staff was very helpful with info about us getting around Venice
2026-05-18
Merci
2026-05-16
I was made to feel totally at home Very happy , friendly staff
2026-05-16
Great stay, thank you all.
2026-05-15
Super
2026-05-13
Thank you for letting me use your adapter, it helped out a lot. Thank you for information on how to get to Venice and Marco Polo airport.
2026-05-11
.
2026-05-11
The family room was very spacious and comfortable. Being located on the maisonette (M) floor, it was convenient to be able to go up and down to the lobby floor without using the elevator. I really enjoyed that the drinks and snacks in the refrigerator were replenished free of charge every day. The location is fantastic, right in front of the train station and bus stop. All the hotel staff were very pleasant, but I was a little bothered by one male staff member who handled my check-in with an angry and intimidating expression. I felt he wasn't suited for reception work.I was also bothered by the smell on the reception floor. It would be good if they could improve it with aromatherapy or something similar.
2026-05-09
So glad we stayed here. Way beyond our expectations.
2026-05-06
Staff del desk
2026-05-05
Molto apprezzato da mio figlio le patatine e dolci nel frigobar e i biscotti di benvenuto 😍 Grazie
2026-05-04
Molto disponibili
2026-05-02
Eccellenti nel risolvere il problema della camera 520 con sostituzione camera anche se dopo un giorno
2026-04-30
Realmente felicitar a todo el plantel de personal que nos atendió. Desde la recepcionista (perdon pero no se el nombre) que nos ayudó con la carga de la información oficial hasta comunicarnos, dado que no sabemos italiano y nuestro inglés es bajo. El desayuno fue excelente y la atención del personal fue igual de buena. La habitación fue muy cómoda y muy bien decorada. Vamos a recomendar a nuestros amigo, vuestro hotel es excelente. Es la primera vez que venimos a Italia, donde anteriormente pasamos por Roma, París y Milán, pero el hotel de Uds, fue sin dudas el mejor en calidad de las instalaciones, atención y precio. Saludos cordiales. Marcelo
2026-04-28
THe gentleman that checked us in was amazing. We arrived late and he was helpful, friendly and a great customer orientated member of staff. The gentleman that checked us out was rude to another guest and not very helpful.
2026-04-28
Thanks for helping us set up a driver for the airport so early ion the morning!
2026-04-28
Gentili e cortesi
2026-04-25
Merci
2026-04-25
Dovrei avere molte righe: tutte le persone che ho conosciuto sono state Gentili, Educato, ma soprattutto molto Sincere. Un Grazie a tutti. Luciano, Cosetta e un bau bau da Toto.
2026-04-25
Danke für die Gastfreundschaft!
2026-04-24
Thank you so much for your service.
2026-04-21
All the staff were lovely
2026-04-21
Atendimente da recepção Kiara foi muito simpatica e esclarecedora.
2026-04-18
Bien à l’écoute et serviable
2026-04-19
Very comfortable, great experience for our first time in Venezia.
2026-04-16
Wir bedanken uns für den schönen Aufenthalt
2026-04-18
Sem dúvida, uma excelente estadia, ótimas acomodações, café da manhã muito bom e ótimo atendimento
2026-04-18
Tutto lo staff è stato professionale e gentile. Un ringraziamento speciale a Eleonora, anche a Francesco, Daniele e alle ragazze della sala colazione.
2026-04-16
Front counter staff was excellent, both young ladies were very helpful in getting us to Venice by train.
2026-04-14
Front desk gave great shopping and tour suggestions
2026-04-13
Ciara was so helpful, very conscientious. A credit to the company.
2026-04-12
Très bon hôtel, je le conseillerai.
2026-04-12
Very helpful staff
2026-04-12
Hay muy buen servicio del personal y es un gran detalle que el.minibar esté a disposición del huésped sin cobro. Gracias!!!!
2026-04-09
a
2026-04-08
Agradeço muito a atenção de todos e os serviços do hotel.
2026-04-05
Ce Best western est très bien situé au calme. La gare les arrêts de bus sont tout proches. Il y a également des restaurants et un supermarché pas loin. Idéal pour nous ! Un grand plus pour le personnel !!! 👍🏻
2026-04-07
Check in staff was very helpful upon arrival advising us of options for Venice and airport
2026-04-04
Très heureux de notre séjour, on recommandera votre établissement si besoin !
2026-04-04
All staff were polite pleasant helpful and professional
2026-04-06
Sono stato tutti molto gentili
2026-04-02
Fueron dias agradables para nosotros.. Excelente atención
2026-04-02
Staff were friendly and helpful.
2026-04-01
thank you for the information about bus connection from the airport and the information for diner and tour in Venice especially thanks for camilla
2026-03-31
Everything is great
2026-03-31
Das Team ist immer sehr nett und hilfsbereit
2026-03-29
Front desk and all staffs were great! Restaurant and Room was so nice ! I will let all Korean people know about your Beautiful and well located Hotel!
2026-03-27
Excellent petit déjeuné !!! Et mercibpour l'aide pour se déplacer et de mentionner wuil y a une passe 24h et 48h pour les transports !!
2026-03-22
Le personnel est très agréable. Les locaux sont propres.
2026-03-22
MERCI AU PERSONNEL DE L'ACCUEIL TOUJOURS SOURIANT ET BIENVAILLANT
2026-03-20
Front desk was very helpful.
2026-03-10
Daniele super helpful! Top notch service from everyone I interacted with. Will return and refer.
2026-03-11
Francesco checked us in and was very helpful.
2026-03-10
Personale alla reception e ragazza al bar colazioni sempre top e gentilissimi. Ogni volta che veniamo ci sentiamo a casa. Alla prossima
2026-03-09
hot water and tea
2026-03-07
Buen servicio de la señorita que nos atendió, desgraciadamente no apunté su nombre, pero excelente
2026-03-04
Thank you, had a pleasant stay
2026-03-04
Sigan por este camino
2026-03-02
The location and amenities were very good.
2026-02-27
Molta attenzione e professionalità alla reception
2026-02-26
Molto disponibili nel prenotare un ristorante per la cena
2026-02-24
Well run- friendly and helpful staff.
2026-02-24
Muy buen hotel!! Bien mantenido y manejado
2026-02-24
Il personale è stato sempre gentile e professionale. La colazione è stata eccezionale
2026-02-23
We very much appreciated the breakfast package for our early departure. The staff was also very helpful with directions.
2026-02-22
Agradecemos habernos podido comunicar tan bien y amablemente a pesar de nosotros no saber hablar mucho en italiano. Y también por permitirnos entrar antes del horario acordado. Fueron todos muy amables.
2026-02-19
Das Hotel ist sehr freundlich, nicht nur das Personal auch die Ausstattung ist sehr schön, vor allem der Frühstücksraum ist wundervoll gestaltet.
2026-02-17
Helpful young lady on reception
2026-02-17
Everyone was incredibly helpful. The reception staff immediately responded when I asked for the heating to be turned down. Lovely man at breakfast made me an expression coffee as the machine broke down.
2026-02-13
Thank you so much for the deluxe room. It was incredibly thoughtful that you were able to provide us with two rooms next to each other. Every single staff member was extremely kind, smiling, and friendly. The food at breakfast was divine, and the hot chocolate was simply superb. You provided us with a five-star experience, and we thank you very much for it.
2026-02-10
Everything was great
2026-02-09
Very welcoming staff at front desk.
2026-02-08
We had power issues the night of our stay. It was frustrating, staff did what they could to correct the issue but it took a bit and created a restless environment. We appreciate the comped breakfast and removal of city taxes from the bill.
2026-02-08
Thank you for a lovely stay
2026-02-07
Все було чудово, вже вдруге зупиняємось в цьому готелі
2026-01-30
Vorrei ringraziare il personale di portineria per la disponibilità e per l'aiuto datomi con le ricevute.
2026-01-28
ELEONORA, ENCANTADORA!!!... Toda una profesional!.. nos informó perfectamente, amabilidad y simpatía. Nos ayudó en todo lo que pudo!.. Da gusto encontrar gente como ella. También quiero hacer mención al personal del desayuno!.. súper agradables!.. parecía que estábamos en casa... Seguid así!!!.. da gusto encontrar gente así en un HOTEL.
2026-01-28
Tuvimos una estancia inmejorable.
2026-01-28
the girl checked us in was very nice , pilot.
2026-01-28
El personal del hotel es 10 de 10.
2026-01-27
Estuvo todo perfecto.
2026-01-27
Thanks a lot for your hospitality!
2026-01-26
Great service at reception desk, the lady that works there gave us great recommendations for dinner. They were all friendly and helpful.
2026-01-25
Todo a sido genial Gracias a todos 👏🏻👏🏻👏🏻👏🏻👏🏻
2026-01-19
Todo excelente, instalaciones, personal, desayuno. No cambiaría nada.
2026-01-20
.
2026-01-18
Weiter so, wie bisher
2026-01-19
It was nice staying there and very much appreciate to kind staffs. Especally the breakfasts were very very good.
2026-01-18
Thank you for storing our luggage before and after check-in. Thanks to that, we were able to fully enjoy sightseeing!ありがとうございました！
2026-01-10
La ragazza alla reception veramente professionale. Informazioni su tutto e veramente cordiale
2026-01-07
Merci pour votre accueil
2026-01-07
Enjoyed our stay and friendliness of staff. Breakfast and available choice of food options noted.
2026-01-04
Wir waren insgesamt sehr zufrieden. Die Lage am Bahnhof war für uns optimal. Das Frühstück war -für italienische Verhältnisse- sehr gut.
2026-01-06
Personale gentilissimo, ringrazio tutti: dalla reception, al personale dedicato alle camere, al personale della sala colazione.
2026-01-06
We had 3 rooms, all good.Staff was friendly and helpful.
2026-01-04
Nous avons été très bien accueillis. Merci pour votre gentillesse.
2026-01-05
Todo muy bien. El personal que nos recibió muy amables. La persona que estaba a cargo en el buffet del desayuno, excepcional.
2026-01-05
Everything was fine. What a shame for no warm water in the rooms. Only cold
2026-01-02
Complimenti allo staff per la gentilezza e disponibilità
2025-12-29
Muy atentos y serviciales todos quienes se desenvuelven y trabajan en el hotel
2025-12-27
Gracias Camilla!!!!
2025-12-24
Many thanks to all management & staff.
2025-12-25
Un grand merci pour la dame de la réception qui nous à très bien accueilli et très bien conseiller.
2025-12-25
Muy amables y atentos.
2025-12-22
Buena atención en todos los servicios. Muy cómodo el lugar donde se encuentra. Gracias
2025-12-22
El hotel muy bueno, limpio, la ropa blanca excelente, el personal muy amable. Muy recomendable
2025-12-21
very good feeling，thanks a lot
2025-12-16
Complimenti a tutto lo staff per la cordialità e la disponibilità profusa
2025-12-16
Especial mención a las labores de limpieza y orden de la habitación, ha sido el mejor punto de la estancia. También agradezco el interés por resolver las dudas de la recepción, todos en general y en concreto de Camila, que fue muy agradable.
2025-12-15
HOTEL PULITO E ORDINATO E IN OTTIMA POSIZIONE PER VIAGGIARE IN TRENO
2025-12-11
Ringrazio la persona all ricezione che ho trovato al mio arrivo, circa ale 18 del 8/12. Presente anche nel pomeriggio del 9/12. Ottimo consigli
2025-12-10
Vorrei ringraziare tutto lo staff per le cortesie e le attenzioni ricevute soprattutto per quanto riguarda la colazione che era a dir poco fantastica, grazie ancora
2025-12-06
was very helpfull and kind.
2025-12-05
I would like to mention Camilla Fantinato (front office team), who was very helpful and kind, promptly helping us with the reservation.
2025-12-05
Hotel tenuto bene, complimenti, e personale disponibile, efficiente e molto cordiale
2025-12-04
To Francesco. Friendly, courteous and resourceful. We needed information about transportation and he pointed us in the direction we needed.
2025-12-03
Un très bon accueil et très serviable
2025-12-03
My congratulacions
2025-12-02
A Special Thank You to all the staff.As it was our 30th Wedding anniversary and my Birthday it was lovely and ideal spot for exploring more of Venice.
2025-12-02
We thought the reception staff were very friendly and helpful.We enjoyed the breakfasts and thought the room service ie tidying our rooms was great. We would definately stay at this hotel again
2025-11-29
Mi complimento per la sempre cordialità e professionalità di Daniele in accettazione in fase di check in
2025-11-29
My sincerest thanks to hotel personnel who took immediate and considerate attention to room access issues and heating needs during my stay.
2025-11-28
Excelente la hospitalidad del personal !!!Ŕecomendaré sin duda el hotel.Excelente el personal del desayuno y muy amables.
2025-11-27
Ringrazio tutti per la cortesia e gentilezza
2025-11-26
The mezzanine floor rooms are beautiful. I highly enjoyed my stay and the free mini bar was an excellent bonus. Thank you
2025-11-26
O atendimento no checkin foi bem esclarecedor e simpático.
2025-11-24
The receptionist went above and beyond to be kind and helpful. It was a pleasure to deal with her.
2025-11-22
Un grazie a tutto lo staff per la sempre piacevole accoglienza in struttura
2025-11-20
Un caro saluto a tutti ...gentilissimi, preparati e disponibili.
2025-11-20
It was great stay for sure i will recomend stay in this hotel to all my friends thank you very much
2025-11-17
Estuvimos muy bien y muy agradables todos sus empleados
2025-11-14
Sono soddisfatto con il staff, ringrazio speciale a Riccardo. Come di solito professional e gentile.
2025-11-11
Gracie Mille pour votre sympathie et professionnalisme. Petite anecdote : blocage dans l’ascenseur au 1er étage mais le personnel a été au top. Gracie Mille
2025-11-12
Yes. Firstly very nice confident and welcoming staff.since I booked a family room and we were reaching in the morning and checking in was at 3pm . Staff Camilla went extra miles and arranged us very beautiful room with baby cot and all the necessary stuff required with the baby and never felt us we were away from home. I would really recommend this hotel as all the facilities were provided. Everything is accessible nearby trains bus and airport. And morning staff have good knowledge and guided us to visit padova city. Also we had breakfast for the two days and it was all amazing nice welcome by the 2 ladies. Also the HSK staff were very friendly and cleaned the room even for the second day without telling. Overall I would rate this hotel 10/10
2025-11-12
All staff were friendly and helpful
2025-11-12
____
2025-11-11
Tutto il personale è stato estremamente gentile e disponibile
2025-11-11
Super nettes Personal, man fühlt sich sehr wohl.
2025-11-06
The young male staff member who guided me through check-in was incredibly kind. Thank you. His kindness made me want to visit again.
2025-11-06
Puntuali e disponibili
2025-11-02
Séjour agréable
2025-11-04
El personal es muy amable
2025-11-04
Complimenti per il personale della reception e della sala colazione sono unici
Favoloso
Staff
Camera
Servizio colazione
WI-FI
Esperienza generale
2026-10-31
I was cold when I checked in. The staff found a room with a higher temperature and gave me an extra blanket. When I asked for a bathrobe they provided one. In short, I was very pleased with the staff!