Best Western Plus Tower Hotel Bologna
Lingua
Best Western Plus Tower Hotel Bologna
Lingua2026-10-13
Continuate cosi
2026-10-11
Il personale è professionale e risponde in pieno alla qualità del servizio richiesta
2026-10-11
The gentlemen who served us in the restaurant were attentive and excellent at their jobs.
2026-10-09
Marie Elle was very helpful and efficient with a warm smile. The rest of the staffs including the bartender could crack a little smile, it won't hurt.
2026-10-07
Thank you. We are very pleased with our stay.
2026-10-07
Wir waren schon 3x dort und kommen sicher wieder. Ein wunderschönes, sauberes Hotel mit hervorragendem Personal
2026-10-07
We want to compliment Diego. We had a very difficult situation as we were supposed to be checked in at the Best Western in Venice but were reserved for your location. Our party had to split between Bologna and Venice and needed to get us and all our luggage back to Venice for our flight. He worked diligently to help us get a transfer service back to Venice. It was a very difficult situation and he as calm and helpful through the whole timeframe. We appreciated how he helped us! Thank you Diego!
2026-10-06
Traté más con Diego y me pareció muy atento y muy amable
2026-10-06
tutti molto gentili
2026-10-06
Grazie di averci coccolato
2026-10-03
After staying at this hotel regularly for several years, it has truly become much more than just a place to stay whenever I am in Bologna. I have spent many days and weeks here over the years, and what has always made the difference is the people. The staff are genuinely wonderful — professional, kind, welcoming and always ready to help. Over time, I have had the pleasure of getting to know many of them, and coming back now feels a little bit like coming home. The hotel itself is excellent. The rooms are comfortable and very well maintained, the gym is great, and the breakfast is something I always look forward to. The restaurant is also excellent, with very good food and a team that makes every meal enjoyable. What I appreciate most, however, is the atmosphere. When you travel frequently for work and spend long periods away from home, the people around you make an enormous difference. This team has managed to create a place where I have always felt welcome and looked after. After all these years and so many stays, I can only say thank you to the entire team for the hospitality, kindness and all the good moments. It is always a pleasure to come back, and I genuinely recommend this hotel to anyone visiting Bologna.
2026-10-05
many thanks for all the staff in the dining room , very kindly .
2026-10-03
I would like to say how welcoming Marco was and accomodating us so well after realising my husband didnt like heights and transferring us from original 17th floor to 4th floor. We had a fantastic stay albeit only overnight and was sorry to have forgotten our breakfast takeaway which he had kindly arranged- but due to 4.30am departure our brains were not working😅. fantastic service and an asset to your hotel together with the staff member who managed to order taxi to airport in morning. Much appreciated.Top service.💯👌👍🫶
2026-10-04
Quarto limpo, grande e silencioso. Funcionários prestativos.
2026-10-03
Dimitri, ottimo Receptionist
2026-10-02
Sehr nette Bedienung an der Bar
2026-10-01
To Diago and Marinella for all of their help trying to correct a serious error by Norwegian Cruise Line placing us at the Best Western in Bologna instead of the Best Western in Venice.
2026-09-30
Very good service and very clean and beauty
2026-09-30
Die Organisation beim Frühstück gehört verbessert. Teilweise kein Geschirr, es wird nicht nachgefüllt….
2026-09-29
Personale alla reception molto attento e disponibile, c’è stato un piccolo malinteso sulla cancellazione di ulteriori 2 notti con un l’addebito di una penale, ma sentita telefonicamente la gentilissima sig.ra Mariella, con cui avevo disdetto le prenotazioni, si è immediatamente adoperata per lo storno della penale. Un sincero complimento per la sua disponibilità e cordialità
2026-09-29
Phillippe was very helpful in recovering our luggage. He made us feel comfortable and welocome.
2026-09-29
Yes the person on the reception when I come was perfect and very profi and proud of BW he care of my BW status. Always nice to be with you all.
2026-09-29
Die Zimmer sind schön hell und gross. Obwohl wir anfangs etwas Bedenken hatten, waren wir positiv überrascht. Das Frühstücksbuffet war reichhaltig und bot eine gute Auswahl. Allerdings kam das Personal mit dem Nachfüllen teilweise nicht hinterher.
2026-09-27
Thanks for Mr.Ali in the reception he was so helpful when we reached the hotel .very kind and offer very good information about the facility
2026-09-28
Ringrazio tutto lo staff della sala ristorante cortesi premurosi sempre sul pezzo bravi davvero
2026-09-25
Thank you very much for your hospitality
2026-09-23
Nessuno
2026-09-20
Ienjoy the Stay very much.one improvment could be the Screen in the left elevator did not Work. ‘ If One thing Doesn’t Work, might in other things Doesn’t Work either’.
2026-09-15
The reception staff were super helpful and friendly on checking in. We had an issue with payment for breakfast and the city tax but this was sorted out. On checking out again the receptionist was very courteous.
2026-09-14
Wir kommen gerne wieder
2026-09-13
Muchas gracias por el buen servicio
2026-09-13
Ich habe mich rundum sehr wohl gefühlt! Ich komme gerne wieder!
2026-09-12
100 % Satisfied🤩 the hotel is very clean and comfy. Nearby is grocery store (esselunga) and 5 mins walk for the bus station going to city. all staff are very friendly.
2026-09-12
Ein herzliches Danke schön gilt der Rezeption! Obwohl wir vor der Checkin-Zeit angekommen sind, konnten wir nach einer kleinen Wartezeit bereits in unsere Zimmer. Da wir Bologna erkunden wollten, war das echt toll!!
2026-09-11
The stuff was very friendly and room was perfect (clean and spacious).
2026-09-10
Personal ist super nett. An der Rezeption wie im Frühstücksraum. Es wurde immer gleich nach gefüllt wenn irgendwas leer war. Dabei waren Alle immer höflich und zuvorkommend. Für uns ein gelungener Aufenthalt im Towerhotel Bologna. Vielen Dank dafür .
2026-09-10
Si gentilissima la ragazza
2026-09-10
I'd like to thank the reception staff for always accomodating me and my partner as we had to catch early trains on two ocassions and they supplied us breakfast bags and arranged us a taxi too on checkout day. Special thanks goes to the person in the restaurant, I could not catch his name, he took our room service order and brought it up to our room too he was tall and had glasses, really sad couldn't catch his name to write here but he was very friendly and although proabbly didn't realise he made us feel welcome to the restaurant and at ease.
2026-09-08
Complimenti a tutto lo staff, in particolare alla ragazza che ha eseguito il check in il 05.09.2026 verso le ore 14.00 per i suoi congli
2026-09-08
Tutti molto gentili e cordiali
2026-09-07
Had a great stay—keep up the good work.
2026-09-06
Uczyniliście nasz pobyt w Bolonii jeszcze piękniejszym, wyjątkowa obsługa, pyszne śniadanie, cudowny pokój.
2026-09-04
Contiuez
2026-09-05
Bar service lady was excellent
2026-09-03
Danke für den angenehmen Aufenthalt! Wir kommen gerne wieder 😃
2026-09-02
Sehr netter Empfang an der Rezeption. Und die Mitarbeiter beim Frühstück sind sehr zuvorkommend und freundlich. So startet man den Tag gerne. Viele Grüße an die tollen Mitarbeiter.
2026-09-02
Grazie per ospitalità
2026-08-28
Sehr nettes, kompetentes Personal.
2026-08-30
We appreciated being able to check in early. Staff were welcoming and friendly. The room and bathroom were spotless and smelled fresh and clean.
2026-08-27
professionalità
2026-08-27
Très bon accueil et locaux très propres Chambre spacieuse Nous reviendrons
2026-08-25
SUPERBE SEJOUR AU SEIN DE VOTRE ETABLISSEMENT. MERCI.
2026-08-25
Non ricordo il numero della camera. Tutto il personale era davvero gentile e caloroso, preparato e professionale. Straordinario anche il personale del ristorante, sia a cena che a colazione
2026-08-25
tutto perfetto!
2026-08-25
Vielen Dank - war sehr angenehm
2026-08-24
Grazie a Marco per gentilezza e disponibilità
2026-08-22
Yes - in my opinion the Hotel was good, the environment was good also and the facilities provided in the hotel was adequate - absolutely the staff were polite and courteous and helpful. Breakfast was good but as we were vegetarian we did not have enough choice. Overall our stay was made pleasant and would strongly recommend to anyone. - Thank you
2026-08-24
THANKS FOR ALL.
2026-08-23
Signore Sardo alla reception molto cortese, gentile e professionale. Anche la signora del Bar. Grazie!
2026-08-21
La cortesia e la puntualità nelle informazioni
2026-08-21
we enjoyed our stay very much
2026-08-17
Votre hôtel est devenu depuis quelques années une étape sur la route des vacances, à l'aller comme au retour. Nous y sommes toujours très bien accueillis et les différents services sont toujours à la hauteur. Nous reviendrons !
2026-08-16
Disfrutamos mucho nuestra estancia.
2026-08-14
Gentili e ptofesionali
2026-08-13
Merci à l’amabilité de tout le personnel!!!
2026-08-11
Thank You very much for all. We had a very good journey in hotel. We will come back again!
2026-08-08
Non
2026-08-10
-
2026-08-10
Correctos todos, buen servicio y dedicación del personal.
2026-08-09
Merci infiniment pour ces deux jours. Et merci aux personnels de chambre pour la petite attention avec les peluches de notre fille. Elle était contente de retrouver tous ses petits compagnons rangés dans son lit. 🥰
2026-08-09
Merci pour le upgrade! C’était incroyable et parfaite!
2026-08-09
Top
2026-08-08
Tutti gentili, cortesi e professionali
2026-08-08
Personale alla reception gentilissimo, disponibile e cordiale.
2026-08-07
Staff gentile e cortese In particolare verso mia moglie che al momento ha problemi a deambulare per un incidente
2026-08-06
Ho gradito moltissimo il gift all’arrivo
2026-08-03
Great hotel.
2026-08-02
Compliment to the lady Cynthia (mexican) from the bar!! She was so nice and friendly! She did her work so good!!
2026-07-28
Tutto perfetto staff eccezionale sono ormai cliente da anni da loro e sono i migliori
2026-07-30
Excelente todo
2026-07-30
Gracias muy amables todos
2026-07-28
Ottima la scelta di effettuare un upgrade della camera per limitare l’attesa del check in. Torneremo sicuramente in altri hotel della catena per la capacità di accoglienza dimostrata.
2026-07-26
No
2026-07-26
La signora messicana al bar molto gentile
2026-07-26
Si ringrazio per aver avuto upgrade gratuito della camera
2026-07-25
Personale gentile e disponibile. Ambiente e camera puliti.
2026-07-24
Molto brava la signora Cynthia del bar
2026-07-24
Molto gentili e disponibili tutti.
2026-07-23
We always stop here on our way to Rome and love it!
2026-07-20
Personale disponibile e celere nel risolvere i problemi
2026-07-18
Nonostante sia arrivato tardi per il check in sono comunque stati cortesi
2026-07-20
Super freundliches und nettes Personal in allen Bereichen die wir kennengelernt haben. Macht weiter so!
2026-07-17
Un ringraziamento a tutto lo staff
2026-07-17
Très bel établissement avec personnel compétent au service du client
2026-07-15
The hotel staff was friendly and helpful. Had a good stay.
2026-07-15
Reception staff! Dmitry? I might not be entirely sure of the name, but I was so grateful for your consistently kind response and help whenever I had a request.
2026-07-13
ACCOGLIENZA OTTIMA
2026-07-09
La ragazza alla reception gentilissima e molto professionale.
2026-07-08
Dimitry, was very very very helpfull.
2026-07-08
Thank you for all the help when we asked what to do and where to go, the management was very polite and servicial.
2026-07-05
All were very friendly and respectful.
2026-07-05
Could do with better signage on the hotel as only on front. Guy in charge of restaurant could not accomadate us on our first evening has he had 30 diners coming in, this wax 9.30!! , we sat at a table for 2 asked if we could order a drink and was told only a glass of water then told to return in 20/25 mins told us to return in twenty minutes ? We went downstairs and bar was unattended but they sent down a guy from restaurant who was really very accommodating and pleasant
2026-07-04
Tutti i receptionist sono stati gentili e professionali.
2026-07-02
Wonderful place to stay in Bologna
2026-07-02
Every person that we interacted with was really helpful, from the front desk to the bar and the restaurant. Even the cleaning staff help me to setup the AC correctly. We love our stay at the hotel. I would suggest adding some holding bars for the tub since they are really big and tall, plus some anti slip mat or similar to prevent falling while showering.
2026-07-01
Special thanks for solving my problem with wrong reservation
2026-07-01
Purtroppo non ricordo i nomi ma sono stati tutti ineccepibili.
2026-07-01
Bon accueil, bon service.
2026-06-30
Fue una buena experiencia, todo muy bien.
2026-06-26
Very good and friendly managers at the reception.
2026-06-27
Grazie per l'assistenza e la cortesia a tutto lo Staff.
2026-06-27
Wir hatten einen sehr angenehmen Aufenthalt im Hotel. Der Service war sehr gut, das Personal sehr freundlich und umgänglich, die Zimmer waren prima.
2026-06-26
Es war ein wunderbarer Aufenthalt! Sehr empfehlenswert! Siehe nächsten Punkt
2026-06-26
War alles super
2026-06-24
Freundliches Personal, sauber
2026-06-24
A special thank you to Rasem from the restaurant and to the reception staff for their hospitality and kindness
2026-06-23
The team that assisted me in getting transportation from the airport were excellent
2026-06-21
Prima volta nel vostro hotel, molto soddisfatto
2026-06-17
Nous avons beaucoup apprécié notre séjour à l'hôtel et le personnel a été très courtois et aidant à notre égard. Malheureusement, nous ne nous souvenons plus de notre numéro de chambre. Merci !
2026-06-16
Alles fein, sehr nettes Personal. Der Einstieg in die Dusche war etwas hoch, sonst alles gut
2026-06-15
Seguir así
2026-06-15
profesionalità, cortesia e disponibilità.
2026-06-14
Nice hotel
2026-06-13
Si,in particolare allo Staff colazione,molto gentili, garbati alla prima volta in sala ,sempre presenti ,e disponibili .
2026-06-09
Thank you for keeping the ice packs for my medicine in the freezer.
2026-06-10
Emmanuela à la reception est une personne d exception. Bravo !!
2026-06-10
Thank you so much everything was nice, comfy and good!
2026-06-07
Thank you so much
2026-06-07
Thank you for your services.
2026-06-08
Agradezco mucho la calidad extraordinaria del servicio recibido
2026-06-06
Thanks you and keep up
2026-06-07
Un ringraziamento e complimenti a tutto lo staff per il piacevole soggiorno .
2026-06-04
Our check-in had a few issues due to my over booking. The man checking us in was so nice and helped us work it all out. His suggestion for a great restaurant was Fabulous. Best meal we had in Italy.
2026-06-06
Estancia muy agradable
2026-06-05
To the Receptionists, Cleaners and Restaurant staffs
2026-06-04
Desidero esprimere un particolare apprezzamento per il servizio bar e per la preparazione di cocktail di elevata qualità.
2026-06-04
Ringrazio tutti per l'accoglienza, in particolare ho trovato molto di gradimento i cocktail serviti al bar
2026-06-02
Repetiré experiecia con Ustedes.
2026-05-30
Tutti molto gentili, uno dei soggiorni più piacevoli che ho avuto.
2026-06-01
Il personale per cortesia e pulizia della camera
2026-05-29
Tutto perfetto
2026-05-31
Front desk staff were helpful for all our requests from restaurant recommendations to wine glasses
2026-05-31
Staff in the Restaurant of the evening of the 28th May were fantastic (and some were also on duty for breakfast on the 30th). Very attentive and great service.
2026-05-31
Front desk staff member was friendly and efficient Restaurant staff were very polite, engaging and keen to ensure we had everything and asked if we were happy with our meal and dining experience.
2026-05-30
Ringrazio lo staff per la cortese disponibilità
2026-05-26
Sinceri complimenti per la gestione e cortesia di tutti
2026-05-28
Mariella e Dimitry in accettazione sono stati disponibili nonostante ci fosse confusione
2026-05-27
AL PERSONALE DEL DESK, MOLTO GENTILI E PRESTATIVI
2026-05-27
Diego en el lobby es muy profesional
2026-05-25
Todo perfecto
2026-05-26
Abbiamo lasciato un biglietto in camera per ringraziare le cameriere ai piani dell'ottimo lavoro. Sono il biglietto da visita dell'hotel, dopo i receptionist.
2026-05-24
Service agréable en tout temps
2026-05-24
Congratulazioni per la vostra professionalità e su come ho trovato la mia stanza n.50. Perfetta. Un ringraziamento speciale va alla Signora Mariella della Reception per la sua grande professionalità, innata gentilezza e spontanea cortesia.
2026-05-21
Tutto quasi perfetto
2026-05-21
Excellent stay!
2026-05-19
Molto cortesi
2026-05-22
Personale molto gentile
2026-05-20
Thks for the great stsy
2026-05-19
Szczególne podziękowania personelowi z recepcji. Uprzejmi, kompetentni, spełnili moje życzenie i zarezerwowali taxi
2026-05-19
Personale puntuale e accogliente
2026-05-18
..
2026-05-17
Tutto secondo le aspettative
2026-05-16
Ringrazio la direzione in quanto se il personale è così gentile e preparato è merito della loro policy.
2026-05-12
Staff cortese e disponibile
2026-05-14
A warm thank you to Marco st reception for his very nice welcome!
2026-05-14
Grazie per il vs lavoro
2026-05-12
Accoglienza e cortesia verso i clienti
2026-05-12
Não
2026-05-10
The staff and suite was great
2026-05-10
Thank you for a wonderful day. Our room was great and we will definitely come back again.
2026-05-06
Cynthia on the bar was very nice and friendly and made us feel very welcome. The reception staff were also nice and helpful.
2026-05-06
Room was nice and well prepared by the staff.
2026-05-08
Daniel and UNO were extremely helpful in the restaurant.
2026-05-08
Everything was perfect 🥰
2026-05-06
Staff was wonderful and helpful
2026-05-06
Molto professionale
2026-05-05
il personale della reception professionale e disponibile
2026-05-05
ottima struttura Ottimo personale estremamente socievole, gentile e sempre professionale
2026-05-05
Professionalità ed educazione.
2026-05-04
no
2026-05-04
bravi con collaboratori molto preparati
2026-05-03
Sehr schöne Zimmer, nettes Personal
2026-05-03
Rieses Kompliment an das gesamte Personal war sehr höflich und hilfsbereit.
2026-05-02
il personale fantastico
2026-05-01
Thank you for your hospitality and enjoy my stay.
2026-05-01
Un complimento speciale al personale della prima colazione, cortese e attento ai bisogni del cliente,
2026-04-30
Ringrazio vivamente e mi complimento per la vostra professionalità.
2026-04-29
.
2026-04-29
very friendly and professional staff handled my requests in tomely manner
2026-04-29
Hotel muy limpio, confortable y el personal muy amable y atento. Muy recomendable.
2026-04-29
El personal de recepción fue maravilloso.
2026-04-28
Mi complimento per la serietà, professionalità ma soprattutto cortesia. Ottimo rapporto qualità prezzo.
2026-04-24
Overall thanks for a lovely stay
2026-04-24
A tutto lo staff dell'Hotel, ma un grazie particolare alla direttrice Monica Tani, ci ha davvero fatto sentire a casa.
2026-04-24
Grazie a tutto lo staff per il soggiorno pieno di attenzioni e curato
2026-04-24
Lo staff è stato davvero super gentile dal momento del check in fino alla fine del nostro soggiorno . Complimenti davvero. Un grazie speciale a Monica , Direttore davvero sempre presente che ha reso il soggiorno speciale
2026-04-24
Thank you for your hospitality and kindness - we will back for sure next year.
2026-04-23
Grazie dell’accoglienza e complimenti a tutto lo staff!!
2026-04-21
Professionalità e cortesia Personale sala ristorante simpatici Se dovesse capitarmi di dover soggiornare in zona ritornerei volentieri
2026-04-20
Ringrazio Mariella , Dymitri ed Emmanuela
2026-04-17
Ottima struttura prezzo vantaggioso convenzione RED
2026-04-17
Massima cordialità e professionalità grazie di cuore
2026-04-18
Thank you to the breakfast lady who always brought me a cappuccino and practised her English with me.
2026-04-18
Super! Thank you!
2026-04-17
Staff was great!
2026-04-17
The reception staff were very helpful with everything, from parking in Bologna to calling a taxi and recommending nearby restaurants. Thank you very much! And congratulations to the hotel for its professional and kind staff.
2026-04-14
lo staff e' efficente e molto gentile
2026-04-11
Vielen Dank für die Unterstützung des Teams vor Ort
2026-04-11
Soggiorno legato al matrimonio di mio figlio Tudisco Antonio. Grazie di tutto, anche i nostri familiari, vostri ospiti, hanno apprezzato tutto, dall'accoglienza al check in al congedo al check out.
2026-04-10
Tutto ottimo
2026-04-12
Gentili!
2026-04-09
Very nice staff and cleaners.
2026-04-10
War alles wunderbar
2026-04-10
Würden immer wieder kommen! Guter Aufenthalt, gute Busverbindung nach Bologna, sehr hilfsbereites Personal!
2026-04-09
Tutti cortesi
2026-04-09
Neboli sme spokojní s upratovanim izby, casto chybali ciste uteraky, pyzamo nam vyhadzovali mimo postele.
2026-04-08
El personal fue muy amable. Pese a no hablar español, se hicieron entender para ayudarnos.
2026-04-07
Complimenti per le camere e la colazione
2026-04-07
Très belle accueil
2026-04-06
Los camareros que nos atendieron fueron muy cordiales y efectivos. Nos hicienron sentor muy agosto.
2026-04-03
Nonostante le difficoltà date dal cambiamento in atto al sistema gestionale, la persona in servizio al momento del check-in è stata efficiente e molto cortese.
2026-04-02
Lovely reception staff . Everyone was friendly and helpful. Keep doing what you are doing because I found my stay with you excellent!
2026-03-29
La gentilezza , disponibilità e simpatia della ragazza coi capelli ricci in reception
2026-03-25
Todo perfecto y nos surgió un imprevisto con mi hija que no se encontraba bien y la dejaron estar en la habitación más allá de la hora de salida es de agradecer.
2026-03-22
Un Complimento a tutto lo staff del ristorante e reception
2026-03-21
Gutes Preis-Leistung-Verhältnis
2026-03-20
Thank to reception
2026-03-19
Sehr nett und zuvorkommend, sehr komfortabel, leckeres Frühstücksbuffet
2026-03-18
Es war ein sehr angenehmes Hotel, sauber und freundlich mit gutem Komfort.
2026-03-17
Certamente. La circostanza che il mio ultimo soggiorno a Bologna sia stato l'ennesimo nel medesimo albergo chiarisce il senso di gratitudine verso la Direzione per l'ottima organizzazione di un Hotel che personalmente ritengo tra i migliori di Italia.
2026-03-17
Ho soggiornato nel vostro hotel per motivi di lavoro, sono rimasta piacevolmente colpita e tornerò molto volentieri.
2026-03-16
Si al personale della reception una ragazza che mi ha aiutato a trovare la strada dell'hotel che il mio navigatore non riusciva ad identificare
2026-03-16
Super
2026-03-15
Il personale e lo staff sono stati molto attenti e preparati, grazie.
2026-03-15
Grazie per la cortesia e la disponibilità Valore aggiunto la ricarica elettrica free e gratis!!
2026-03-14
Thanks Andrea from the reception - great welcome and hospitality after a long trip! Grazie
2026-03-13
Alles bestens weiter so.
2026-03-11
10
2026-03-10
Grazie molte ancora per averci fatto avere l'upgrade della camera ed averci fatto soggiornare in una Junior Suite
2026-03-08
Das Gebäude bräuchte etwas an Liebe und Arbeit, die Ausstattung ist in die Jahre gekommen. Die Tiefgarage ist eine Rumpelkammer, die Lifte sind in einem desolaten Zustand! Das Personal ist perfekt 👌
2026-03-03
Ho trovato tutto lo staff al quale mi sono rivolta molto preparato e cortese
2026-03-02
Dalla Reception ai ragazzi del ristorante meravigliosamente accoglienti educati pronti a venirti incontro per ogni evenienza
2026-03-01
Sempre impeccabili davvero tutto perfetto vengo spesso e vi scelgo sempre ❤️🙏🏻grazie
2026-02-27
Gentili e disponibili
2026-02-26
No
2026-02-23
Lo staff è stato gentilissimo, ed ha risolto tempestivamente e con cordialità un piccolo intoppo generato da Booking.
2026-02-22
.
2026-02-21
Il personale é molto gentile. Grazie
2026-02-18
Tutti molto gentili e cordiali. Apprezzato molto l'upgrade gratuito della camera
2026-02-20
Check in, bar and restaurant staff very polite and helpful
2026-02-18
Bravissimo Dimitry nella reception
2026-02-18
Camera pulita e spaziosa, manca uno specchio ben visibile
2026-02-18
Ottima gestione
2026-02-18
Hiermit möchte ich mich bedanken und wünsche Ihnen alles Gute, nur mit der Aufzüge müssen Sie alles ändern, weil die Aufzüge arbeiten unregelmäßig und ich fand es sogar gefährlich. Ansonsten war alles in Ordnung. Danke für die schöne Tage. Mfg Seelinger
2026-02-18
Danke an Koch, auch an Personal. Die Bedienung war sehr höflich, haben Englisch gesprochen, das hat uns gefreut, weil keine von uns leider Italienisch - die wunderschöne Sprache, konnte. Das Problem war- *Lift* ewiges Warten... Manchmal 2 oder nur 1 war in Betrieb. Schade! Die ganze Gruppe müssten lang warten, daher Reise Verspätung.l
2026-02-17
Qualità prezzo molto buona
2026-02-17
Diego at the front desk was amazing! So helpful and kind! Thomas at the bar was equally amazing and kind. I feel so lucky to have encountered them being from a foreign country. What wonderful staff you have. We will surely visit again.
2026-02-17
Il personale è stato estremamente gentile, professionale e disponibile
2026-02-17
Dimitri persona molto disponibile ed educata. Sempre pronta a rispondere alle richieste.
2026-02-16
EQUIPE SPLENDIDA, ANCHE L'IGIENE E' TOP. CI TORNEREMO TUTTI GLI ANNI
2026-02-17
Personale molto gentile ed efficiente, mi ha risolto subito un problema relativo al malfunzionamento della chiave fornita
2026-02-12
Personal y limpieza muy correcto ,el trato ha sido cortés
2026-02-14
Molto gradito ill cestino per la colazione essendo dovuto partire prima dell’apertura della sala colazioni. É la prima volta in assoluto che mi capita una tale proposta al check in. Complimenti
2026-02-10
Cortesia sempre ai massimi livelli, personale disponibile e molto cortese.
2026-02-12
NO
2026-02-10
Gentili e disponibili
2026-02-06
Bravissimi!
2026-02-08
I have stayed at this hotel for a long time, and it truly feels like a second home to me. I am incredibly grateful for everything the team has done. Being in a foreign country, far away from home, it meant so much to be surrounded by such kind, welcoming, and genuine people. Your warmth and support made all the difference, and I will always appreciate that.
2026-02-06
un grazie a tutto lo staff
2026-02-06
Friendly and helpful staff. Thank you.
2026-02-04
gentilezza e disponibilità
2026-02-04
Massive thanks to the front desk staff member (unfortunately, I forgot to ask his name) who assisted us during check-in on our first night, January 31. He was kind, helpful, and provided useful information. We truly appreciated his help.
2026-01-26
Hat alles super funktioniert! Hatte aus geschäftlichen Gründen mehrmals die Reservierung ändern müssen, alles kein Problem war über den gesamten Zeitraum im Wunschzimmer! Rezeption sehr entgegenkommend. Vielen Dank
2026-01-24
CORTESI E DISCRETI
2026-01-27
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2026-01-25
Top
2026-01-24
EVERYONE AT THE FRONT DESK
2026-01-24
Very good and clean Hotel
2026-01-22
Efficienti e professionali
2026-01-21
Ho avuto un problema di salute di mio figlio e appena comunicato la prenotazione mi è stata cancellata gratuitamente e celermente. Grazie.
2026-01-20
Ottimo servizio e dispinibilità
2026-01-21
Tuttoperfetto, la camera era fantastica, peccato essere rimasti solo una notte
2026-01-20
My stay was very good and any questions that I had, the reception staff were very helpful.
2026-01-19
Grazie per l’assistenza e la cortesia
2026-01-15
Disponibile e cortese
2026-01-13
Colazione ottima
2026-01-13
Excellent staff!
2026-01-13
A big thanks
2026-01-09
Cortese disponibilità
2026-01-05
Il gesto per il disagio del mancato rifacimento della stanza (per un disguido) è stato apprezzato. Lo staff è cordiale e disponibile
2026-01-04
Everything was great, well organized, staff was friendly and helpfull. Thank you for a nice stau at your hotel!
2026-01-06
Grazie per la disponibilità
2026-01-04
Nous sommes déjà venus en avril 2025. Nous revenons pour décembre 2025. Merci pour le surclassement et le geste commercial ( petit déjeuner offert). A une prochaine fois si nous revenons sur bologne.
2026-01-06
Ringrazio per la accoglienza e la disponibilità e la gentilezza di tutto il personale ,dalla reception,alle addette alle pulizie .
2026-01-05
Felicitaciones!!
2026-01-04
Alles gut, weiter so. Allerdings sollte die Toilettenspülung überprüft werden.
2026-01-02
Thank u for the daily offer of coffee and hot chocolate.
2026-01-01
Devo complimentarmi con tutto lo staff a partire da Andrea che ci accolti alla reception al personale del servizio colazione alla barista eccetera, per la loro gentilezza, disponibilità e cura dal nostro arrivo alla nostra partenza!
2026-01-01
Dankeschön
2025-12-28
Tutto perfetto e bellissimo e pulitissimo
2025-12-28
Staff at breakfast were super helpful and friendly
2025-12-29
No specific comments but the stay was lovely!
2025-12-24
Ottimo
2025-12-21
Thank you for getting me better pillows. I really appreciated that.
2025-12-23
Personale gentile. Cortesia e confort sono il fiore all’occhiello
2025-12-22
Grazie a tutto lo staff della reception per la gentilezza e la professionalità.
2025-12-19
Un elogio a tutto lo staff per la professionalità confermata dopo l'ennesima esperienza positiva
2025-12-19
Ho trovato il personale molto cordiale e disponibile
2025-12-20
Very professional and polite customer facing team willing to go the extra mile to help.
2025-12-17
I receptionist fantastici !! Sopratutto la ragazza riccia credo si chiami Federica …
2025-12-17
Ottima gestione
2025-12-17
Thank you for the warm welcome stay.
2025-12-16
Cordialità, disponibili e pronti a risolvere problemi
2025-12-15
Our stay was excellent. I would thank you. A kind suggesstion, breakfast should be included in to the room rate.
2025-12-14
Reception
2025-12-14
Grazie allo staff per avermi trovato una camera all’ultimo minuto, con molto gentilezza.
2025-12-13
Devo complimentarmi con i ragazzi del ricevimento per la cortesia, la professionalità e la puntualità con cui hanno svolto il loro compito
2025-12-10
Todo correcto.
2025-12-05
Tutti gentilissimi!
2025-12-02
Dimitry, personale alla reception è stato eccezionale, professionale e cortese.
2025-12-02
hotel super, si sta molto bene, giro spesso per lavoro e sicuramente quando torno a Bologna sceglierò questo hotel
2025-12-01
molto disponibili nel fornire info
2025-11-27
La direzione è stata super cortese e disponibile sempre pronta a soddisfare ogni mia richiesta ed esigenza
2025-11-29
A big Thank you to the Reception team, very helpful
2025-11-28
Personale molto gentile e professionale, colazione ottima. Mi ha stupito il miele col favo: bravi!
2025-11-28
Tutti molto gentili e disponibili…siete la mia prima scelta quando sono in zona
2025-11-27
Tutto gestito nel migliore dei modi, come sempre :-)
2025-11-25
Complimenti per il personale, sempre disponibile e professionale.
2025-11-26
Job well done
2025-11-25
Grazie per la vostra disponibilità e per la vostra professionalità.
2025-11-22
Si, alla reception ...in occasione del check.out, gentilissima!
2025-11-21
Staff al desk gentilissimo e disponibilissimo
2025-11-19
Muy agradecida por el servicio brindado
2025-11-18
Yes, they help a lot
2025-11-18
Very Nice indeedGood
2025-11-18
Ottima l'assistenza soprattutto di Dimitry alla reception, ma nulla da eccepire sulla professionalità di tutto lo staff
2025-11-17
filippo molto bravo
2025-11-14
Eccellente la disponibilità del ristorante nel gestire il fatto che avessimo fretta di ripartire
2025-11-12
Personnel très réactif
2025-11-12
Breakfast and restaurant staff very professional
2025-11-11
Lo staff molto gentile e disponibile
2025-11-11
Receptionist del quale non ricordo il nome, accento romano, molto simpatico
2025-11-12
Molto bravi e molti professionali
2025-11-07
Was an amazing stay, also thank you for the room upgrade. I loved the bath tub , super relaxing . Also the coffee machine made me very happy
2025-11-08
Efficienti e molto disponibili.
2025-11-06
Buono
2025-11-05
Gentili e professionali, tutti.
2025-11-01
Everything was just great!
2025-11-01
Cortesi e precisi nelle informazioni
2025-10-31
Ringrazio della cortesia e professionalità.
2025-10-29
Servizio ineccepibile e personale disponibile e cortese.
2025-10-29
tutto perfetto..molto cordiali e professionali
2025-10-28
Gute Lage mit ausreichend Parkplätzen, sehr nettes Personal, gutes Preis-Leistungs-Verhältnis. Die Bar könnte Abends etwas besser bestückt sein. Diverse Getränke auf der Karte konnten nicht zubereitet werden.
2025-10-27
Staff molto gentile e professionale
2025-10-27
Très belle chambre, très propre, réception une des filles c est appliquée pour parler français bravo à elle. petit bémol le bar dans la chambre très peux alimenter. Petit déjeuner parfait. merci à l année prochaine
2025-10-24
Ευχάριστη και άνετη διαμονή.
2025-10-24
I wish to recommend the desk lady who served us. Awesome service!
2025-10-24
Complimenti...si vede l'impegno e la premura che mettete per la soddisfazione del cliente ...ritornerò sicuramente...grazie.
2025-10-22
Grazie di tutto
2025-10-21
very satisfy!
2025-10-19
Good people
Favoloso
Camera
Staff
WI-FI
Esperienza generale
Servizio colazione
2026-10-13
Concierge molto gentile Ho molto apprezzato l'upgrade della stanza