2026-01-27
Thank you for a great stay. The reception staff and porter were extremly helpful and made our stay extra special. We didnt use the breakfast buffet , the bar or any other facilities. we were recommended to a sunset boat trip that was very good.
2026-01-27
We had a wonderful stay. Staff were lovely and nothing was too much trouble. Thank you all so much
2026-01-27
All of you
2026-01-25
Loved the location! Everyone helpful and welcoming.
2026-01-21
Thanks for an amazing stay, the help in directions, the friendliness of all staff. The amazing recommendation for our 1yr anniversary dinner at Venice Venice ❤️ everything has been memorable
2026-01-21
Grazie mille per 3 giornate super belle... In particolare, il servizio cordiale al bar e l'uomo cordiale a colazione. Eravamo lì per il 6 x ... E ci ha riconosciuti direttamente 👌
2026-01-21
Wir sind zum sechsten oder siebenten Mal in Ihrem Hause und es ist eine Freude wie freundlich der Service und wie gepflegt das Hotel ist. Es ist schön das sie erweitern und modernisieren. Wir freuen uns auf das nächste Mal.
2026-01-19
Siamo stati benissimo! Staff gentilissimo con adulti e bambini.
2026-01-18
Danke, machen Sie weiter so.
2026-01-18
Service levels were world class. Seriously.
2026-01-18
Gracias por vuestra gestión , gente muy amable , más arriba comentó unos puntos , que son los que a mí me a fallado un poco , pero todo mejoras pequeñas , lo más importante lo tenéis !! Un saludo .
2026-01-18
Je les ai déjà formulés lors de mon départ, je les réitère : bravo et merci pour la tenue de ce bel établissement et surtout compliments à l'ensemble du personnel pour le professionnalisme, la gentillesse et la disponibilité. Je gardais un très bon souvenir de l'hôtel mais surtout un excellent souvenir de l'ensemble du personnel.
2026-01-18
All of the staff were wonderful and we would stay every time in Venice. Beautiful hotel.
2026-01-15
Merci pour votre accueil
2026-01-14
Grazie mille! The stay was amazing start to finish with the most welcoming staff
2026-01-14
Pav at breakfast was extremely charming
2026-01-13
Le séjour était parfait et surtout le personnel très agréable
2026-01-12
Beautiful hotel and really helpful and professional staff
2026-01-10
Loved our stay! Hotel and staff are amazing
2026-01-09
Fantastic stay, all staff were professional and friendly throughout our stay
2026-01-07
All the staff were wonderful. The hotel is gorgeous. Bar staff brilliant. We chose the best hotel to spend my 60th birthday in. We all loved it. Thank you very much
2026-01-07
Lovely comfortable and cosy hotel. Super helpful staff
2026-01-07
Thank you to the friendly reception guy that we meet checking in. Rey helpful don’t remember he’s name.
2026-01-04
Tout parfait personnel exemplaire
2026-01-03
Rien a redire.
2026-01-03
Très bon accueil, personnel serviable et souriant. Hôtel conforme au descriptif du site internet. Une très bonne localisation au calme et bien desservie avec des chambres bien entretenues. Bel ensemble homogène en termes de prestations et de prix!
2026-01-02
We had a fantastic stay with you. Thank you!
2026-01-01
Das Personal ist sehr freundlich und hilfsbereit. Wir haben uns rundherum wohl gefühlt Besonderst gefreut hat uns Die Überraschung durch die Küche zum Frühstück an unserem 50. Hochzeitstag. Grazie Mille!
2025-12-31
Merci à tous pour la qualité de votre accueil, votre professionnalisme et surtout pour votre gentillesse.
2025-12-30
MERCI AUX EQUIPES TRES PRO
2025-12-29
Merci on a passé de belles vacances chez vous . On recommande votre établissement.
2025-12-29
Personale cordiale e molto disponibile
2025-12-28
Es hat alles bestens geklappt. Danke. Wir waren sehr zufrieden. Wenn wir wieder nach Venedig zurückkommen werden wir gerne wieder dieses Hotel buche.
2025-12-24
A lovely stay. Will definitely recommend and return.
2025-12-24
Es war sehr schön, alle waren sehr freundlich und hilfsbereit. Wir kommen gerne zurück
2025-12-24
Wir hatten das Problem mit den "lauten" Nachbarn. Nochmals vielen Dank, dass wir für unseren restlichen Aufenthalt in ein anderes Zimmer umziehen konnten. Mille Grazie.
2025-12-23
Thank you and all the staff for a fantastic stay. All the staff where very helpful, friendly & polite. We couldn't have asked for a better stay. Thank you again
2025-12-22
Staff extremely friendly and accommodating
2025-12-22
Complimenti per la qualità dell' albergo
2025-12-21
Your entire staff was absolutely superb. I’ve already recommended your hotel to friends and family. Will definitely return.
2025-12-20
Great hotel, we have stayed twice and would come back again
2025-12-20
Thanks so much for a wonderful stay!
2025-12-20
Vielen Dank für den tollen Service
2025-12-19
Difficilmente si trova uno staff che sia così professionale ed empatico come nel vs. Hotel
2025-12-18
Fantastic staff. Thank you
2025-12-16
My partner and I had a great stay at the hotel. Excellent service and a clean happy environment!
2025-12-15
Fabulous experience all round.
2025-12-14
Thank you so much for making my daughters and I stay pleasant. Our room was spotless.
2025-12-14
A great stay and all staff were very helpful & friendly
2025-12-14
It was a really pleasant stay, we loved all about it!
2025-12-13
es ist immer wieder wunderbar ins Ai Mori d'Oriente zu kommen (das 5. Mal) und ich werde Sie weiter meinen eigenen Kunden empfehlen.
2025-12-12
Un tout grand merci pour l'accueil et le service. Un hôtel à recommander sans aucune hésitation.
2025-12-12
Thank you for the gift basket of fruit and the prosecco. It was a nice touch. Grazie!
2025-12-11
You was all amazing thank you you made a special weekend even more special
2025-12-10
Would like to thank you for a fantastic stay again. Bar staff are amazing and looked after us, especially Marco who was superb and our porter on arrival who was a lovely guy and very helpful. We are looking forward to coming back next year.
2025-12-10
Everyone at the hotel is an asset. They wee all very welcoming and polite and friendly
2025-12-10
Merci à l’ensemble du personnel pour l’accueil et bravo à chair à et surtout Andrea pour ses choix de restaurant L’hôtel est bien situé mention particulière pour le petit déjeuner ou le buffet est varié et en quantité L’ensemble du personnel est toujours très souriant et avenant Le bar est superbe avec un service de cocktail fameux et un service impeccable Bravo à tous !!!
2025-12-10
grazie
2025-12-10
Our stay in Venice was perfect and that's also thanks to your hotel. We had a pleasent stay, rooms are spacious, clean and very confortable. Every member of staff was polite and helpful. Thank you very much for a lovely stay.
2025-12-09
Un grand merci pour ce séjour, personnel trés agréable et compétent, et merci pour ce trajet en taxi vers Murano.
2025-12-07
Very friendly welcome and helpful team Bukka the porter is always friendly and remembers returning customers
2025-12-05
Wir haben uns bei Ihnen sehr wohl gefühlt. Es war ein schöner Aufenthalt.
2025-12-05
The entire staff were extremely helpful, welcoming, friendly and courteous. The hotel itself was undergoing a challenging time with the construction but the impact was minimal with the workers presence not being noticed till nearly 0800. The hotel’s location is wonderful and once you enter through the door it’s peaceful and calming. The rooms are comfortable, spotless and quiet. My only comment is that they have not changed since we previously stayed in 2018, 19 and 20. At some point, in the near future, they will need refreshing in order to maintain the same high standard.
2025-12-05
Complimenti et ringraziamento per il manager e la squadra 👏👏👏👏👏
2025-12-05
Everything was okay, hopefully we wil see you next year again
2025-12-03
Thank you to you and your staff for your welcome and attentive during our stay. Beautiful hotel in a lovely area.
2025-12-03
Gracias
2025-12-02
The staff were sll charming and very friendly
2025-12-02
We had a wonderful stay at the Ai Mori D'Oriente hotel. The staff were incredibly welcoming and knowledgeable and our room was amazing. Thank you for everything!
2025-12-02
Thank you for your help in everything!
2025-11-30
The whole team were veryy friendly and welcoming
2025-11-30
We thought the staff were all lovely and friendly.
2025-11-29
The stay at your hotel was great.
2025-11-29
Overal, another great stay, all staff were friendly and helpful.
2025-11-27
It was a big pleasure to stay in your hotel. I have seldom to never find so many friendly, helpful people. You are blessed to have them in your hotel. It was a perfect stay for us. Thank you very much
2025-11-26
We had a fabulous time and acknowledging my partners birthday was a real human touch above and beyond what we had expected
2025-11-25
Thanks to everyone especially kitchen staff for making it an enjoyable stay again
2025-11-25
Wir waren sehr zufrieden . Sehr gerne kommen wir wieder..
2025-11-22
Vielen Dank für freundlichen Empfang, den sehr guten Service und das überaus freundliche Personal. Sie haben den Trip nach Venedig rundum sorglos gemacht. Auch zu erwähnen wäre die gute Visitenkarte mit der genauen Beschreibung zu den Vaporetti. Gute Idee. Ich komme wieder, so ein schönes Hotel in einer so ruhigen Gegend hätte ich nicht erwartet. Ci vediamo
2025-11-22
Frontbdesk staff were very pleasant and helpful when asked. Bartender was great. We loved the bar.
2025-11-22
Especially appreciated the front desk staff who helped us sort out our shared transfer problem- several phone calls needed!
2025-11-20
Excellent staff and hotel. Every detail was well taken care of
2025-11-19
Staff were amazing, friendly and very informative throughout
2025-11-19
Super stay thank you!! See you again!
2025-11-18
The hotel was very welcoming and a great place for us to relax!
2025-11-18
Perfect reception and attitude!
2025-11-18
Nous avons été ravis de notre séjour, de l accueil et du professionnalisme de vos collaborateurs. Nous reviendrons et conseillerons votre établissement à nos amis.
2025-11-18
Thanks to all staff for making us feel so welcome.
2025-11-17
Another excellent stay, our third.
2025-11-17
EXCELENTE SERVICIO! MUY CONTENTOS, CON EL UNICO INCONVENIENTE DE ESTAR EN EL ULTIMO PISO SIN ELEVADOR, CON PROBLEMAS DE SALUD Y DE RODILLAS
2025-11-16
Great service overall. Kind staff. Happy with breakfast service.
2025-11-16
The front desk staff were friendly and helpful. The rooms was always clean.
2025-11-16
Thank you for an enjoyable stay
2025-11-16
Thankyou for the kindness and assistance of the gentleman who helped my husband organise a watertaxi at 5.30am in the morning to take me to hospital as I had a severe reaction to seafood (I think his name was Andrea) and to the staff who explained the medication and checked on me daily.
2025-11-16
Danke wir haben uns sehr wol gefühlt und das Zimmer/bad war wirklich sauber.. Ausser die Restsurant Mofehlung war sehr sehr schlecht Essen hat nicht geschmeckt Bedienung war passiv Ambiete sehr ungemütlich Preisleistungsverältnis sehr schlecht Empfehlen sie den Laden nicht weil das nicht zu ihrem guten Bild passt Lg.c.yilmaz
2025-11-11
Al signor Massimo (mi sembra si chiami così, addetto alla reception, alto e con gli occhi chiari)),per essere impeccabile, disponibile e sempre presente. Davvero un super professionista. E al signor Daniel (al bar) per la gentilezza, simpatia e cortesia. Avete davvero uno staff da urlo. Congratulazioni.
2025-11-09
Alle waren sehr nett und höflich
2025-11-09
All the staff were professional, friendly and very helpful.
2025-11-09
Your staff are wonderful. Welcoming, courteous and so helpful.
2025-11-09
Freundlich, kompetent und hilfsbereit. Klar plus! Wir kommen gerne wieder😁
2025-11-09
nous reviendrons des que nous reviendrons à Venise
2025-11-09
Vielen Dank an das komplette Personal für den angenehmen Aufenthalt
2025-11-07
Your staff their attention, welcome and general demeanor are excellent..thank you for a lovely Venice stay,
2025-11-05
L’ensemble du Personnel est courtois et disponible. Nous avons apprécié le transport offert vers Morano avec la visite de la Verrerie Ducale . Nous avons passé un bon séjour au sein de l’hôtel Ai Mori
2025-11-05
We were a bit concerned passing thru the neighborhood on the way to the property, looked a bit tired. However, once we entered the hotel, everything changed. Nice decor (Fall theme), staff, accommodations. Front desk staff was very helpul with local recommendations.
2025-11-05
You are all amazing 🤩 thank you
2025-11-05
Merci à toute l'équipe pour sa disponibilité et merci pour la petite attention le jour de l'anniversaire de ma femme :)
2025-11-04
🙏😊
2025-11-04
We’ve already been back home for a week, but we still think about our wonderful trip to Venice every day. Our stay at the Hotel AI MORI D’ORIENTE contributed greatly to making it so special. From the very first minute, we felt completely comfortable at the hotel: a very warm welcome at reception, an upgrade to a suite, a travel guide in the room, an organized boat tour, a delicious breakfast, and the hotel’s great location. When we return to Venice, we will definitely choose the Hotel AI MORI D’ORIENTE again. THANK YOU VERY MUCH!
2025-11-04
Staff were very helpful and friendly.
2025-11-03
Personnel très agréable, très souriant, serviable, bons conseils. Au top !!!! Merci à tous.
2025-11-02
What a wonderful experience, everyone was amazing. We cannot thank you enough.
2025-11-02
zeer aangenaam verblijf op een rustige locatie
2025-10-30
All staff are a credit to your hotel, could not fault them in any way.
2025-10-28
Soggiorno breve ma molto piacevole anche grazie al personale sempre disponibile
2025-10-28
Argol was fantastic on check in so helpful and also Andrea.
2025-10-28
Very polite and welcoming staff. Everyone we encountered was very pleasant and helpful.
2025-10-27
We have a week in Venice every few years or so to celebrate our anniversary. We always stay at your hotel: we love the quiet location, it feels like home from home to us.
2025-10-25
Un bel piccolo soggiorno di 2 notti. Personale cortese e gentile. Avete una bella struttura collocata in una zona tranquilla e autentica per chi ama Venezia e cerca di sfuggire alla confusione dei posti emblematici.
2025-10-24
Toute l’équipe est professionnelle et sympathique! Nous avons été accueillis et informés d’une excellente façon par le concierge et le bagagiste! Je voulais particulièrement remercier l’équipe du petit-déjeuner pour leur sourire communicatif!
2025-10-22
Lovely hotel, all staff are excellent
2025-10-19
Wonderful accommodation. Everyone was very friendly and helpful.
2025-10-19
We absolutely loved the offering of a sunset boat cruise to guests. It was a highlight of our trip.
2025-10-19
Vielen Dank für alles, wir waren jedesmal vollumfänglich zufrieden und kommen gerne wieder. Gerne empfehlen wir das Hotel weiter.
2025-10-19
Personnel très aimable , disponible et à l'écoute des clients .
2025-10-18
Exzellent hotel, perfect location, top Service. Perfekt for exploring Venice.
2025-10-18
Front Desk excellent…Lorenzo wonderful!
2025-10-17
We had a lovely stay in the hotel and all the staff were very friendly.
2025-10-17
Room was always clean, and the staff at the breakfast buffet was very corteous and helpful
2025-10-15
Dziękuję za wielce udany pobyt
2025-10-15
This boutique hotel is an absolute dream. It's a little bit out of the way but worth every extra step you take. Quiet, romantic, charming, beautifully decorated with interesting contemporary Moorish design elements that reflect the history of the area. The desk staff were great. Thank you for this experience. I couldn't imagine staying anywhere else when I return!
2025-10-14
Vielen Dank für den schönen Aufenthalt und das sehr freundliche Personal!
2025-10-13
Thanks to you all for making our stay so memorable.
2025-10-13
Thank you very much for your suggestion to catch the Allalaguna boat at the Guglie stop as the boat is full when it reaches the stop closest to the hotel.
2025-10-13
We’d like to acknowledge Roberto on his advice and suggestions about the 6pm sunset cruise. It was one of the highlights of our trip to Venice.
2025-10-09
Directions and a map to places we wanted to visit were polite and friendly and easy to understand and follow.
2025-10-08
Wonderful front desk staff.
2025-10-08
Accueil très chaleureux beaucoup de professionnalisme je recommanderais l hôtel a la famille et des amis qu'ils ont l envie d aller a Venise 10/10
2025-10-06
Welcome and reception staff were really good. Location lovely. Breakfast was slightly under par.
2025-10-06
Thank you all for making our stay in Venice unforgettable ❤️
2025-10-04
staff very friendly and helpful, nothing seem to be any trouble to solve
2025-10-04
Thank you for making our stay so comfortable and for being very nice kind and helpful.
2025-10-04
Excellent stay thanks to all the staff
2025-10-04
Thank you for everything. Everyone was helpful and kind and we will spread the word of this hotel.
2025-10-03
Thank you so much! We had a phenomenal time in Venice and we believe our hotel played a large part in that.
2025-10-02
Your staff were all exceptional!
2025-10-02
Thank you to all the staff - on reception, at breakfast and servicing our room.
2025-10-02
All of the staff were superb, friendly, helpful and just wonderful 👏
2025-10-01
Amazing stay - thank you so much
2025-09-30
It was a great stay at a wonderful hotel throughout my entire stay. I would definitely recommend it to any of my friends/family while in Venice
2025-09-29
Der Aufenthalt in ihrem Haus war einfach genial, alles hat einfach gepasst.
2025-09-27
Your hotel was exceptional! From check-in to check-out! An AC leak in suite was corrected shortly after arrival. Bedroom area, though small, was very comfortable, everything we needed. We did not expect the sitting area of our suite to be a completely different space accessed from the main hallway. This was inconvenient but we adjusted, after once accidentally locking ourselves out of our bedroom! We appreciated the warmth and interest of all the staff. Enjoyed talking with the bartender Marco. Did not have opportunity to interact at length with any other staff members but all were so friendly, welcoming, and professional. Best hotel stay by far of the 3 we had in this trip to Italy!
2025-09-26
Thank you fo rmaking our first visit to Venice so enjoyable! Everyone was very helpful and kind. We love you hotel.
2025-09-24
Everything about our stay was just as we hoped, the hotel is beautiful and the staff very welcoming. The location is perfect for us, being close to the water taxi to the airport and in a beautiful and quieter part of the city, while still being convenient to great food and drink.
2025-09-23
A simply wonderful experience from start to finish. Quaint, comfortable and stylish. One of the most memorable hotels we have stayed in. A quiet location with easy access to City attractions. The attention to detail and extra touches (such as the wine on arrival) and introductory boat tour at minimal cost were a delight.
2025-09-22
Staff all very friendly and helpful. Standard of cleaning in the room excellent.
2025-09-21
Personnel à l'écoute du client et toujours aimable.
2025-09-17
Wir haben uns wieder sehr wohl gefühlt und kommen auf alle Fälle wieder.
2025-09-17
Wonderful experience all round ! We will be back !
2025-09-15
Vorrei ringraziare tutto lo staff per la cortesia e disponibilità. Ci siamo sentite accolte. Grazie mille
2025-09-15
thank you - we had a great stay
2025-09-11
I just want to thank everyone for making our stay so special.
2025-09-09
Great overall stay- staff super nice and professional and helpful.
2025-09-09
We had a fantastic experience everything was wonderful
2025-09-07
The front desk staff were always extremely friendly and helpful with recommendations for places to eat dinner. Keep up the good work.
2025-09-06
It was such a lovely time (as usual) - we will be back next year!
2025-09-05
Your hotel was provided to us as part of a cruise with APT/Trailfinders but we really enjoyed our stay with you and would thoroughly recommend it to others. A delightful hotel in a lovely part of the city. The staff were so friendly and helpful. Many thanks for making this part of our holiday so enjoyable
2025-09-04
Merci pour votre accueil, disponibilité et getillesse.
2025-09-03
Everyone at the front desk was wonderful
2025-09-02
A really wonderful stay with excellent staff interactions at every stage.
2025-09-02
Vielen Dank, es wsr wunderbar
2025-09-01
We really liked the expierence and I plan on coming back in the future.
2025-09-01
Merci pour votre accueil et votre professionnalisme!
2025-08-30
yeah the night manager was lovely and not full on but charming. There was also another guy who served us breakfast the following day, he was lovely 2. He was about 40 and wore glasses. It was the guy in the bar in the evening who i felt was not at all geniune. Very false. Also need to mention a lovely guy who seemed to be a cleaner but very well dressed. he did not serve people but was always either hoovering or cleaning but so polite and helpful
2025-08-30
Great stay, beautiful place, spacious rooms and great staff.
2025-08-29
Dem sehr freundlichen Personal im Haus möchten wir noch einmal Danke sagen.
2025-08-26
Very friendly and helpful staf!
2025-08-25
ALL THE STAFF WERE FANTASTIC. ROOMS WERE VERY CLEAN. FOOD WAS VERY GOOD.
2025-08-24
Vielen Dank für einen sehr schönen Aufenthalt, ich komme gerne wieder und werde ihr Haus empfehlen!
2025-08-24
We had an absolutely fantastic time from beginning to end and your hotel and the courtesy of your stuff really made our trip to Venice extra special.
2025-08-24
Well run hotel . With friendly staff
2025-08-24
Amazing stay again - remains our number one choice when we visit Venice. All staff were great and really loved room 401. We will be back and in the meantime continue to recommend to our family and friends! Many thanks.
2025-08-21
Great assistance at the front desk. Top service.
2025-08-20
Thanks for a wonderful stay in Venice.
2025-08-18
Le personnel etais très accueillant, serviables, a l'écoute et tres professionnel. L'établissement est propre, bien climatisé, spacieuse. Je remercie toute l'équipe de cette établissement.
2025-08-18
A wonderful hotel in a perfect position - we loved every minute of our stay! We’ll be back!
2025-08-18
Very nice and kind staff:)
2025-08-17
Gracie!
2025-08-17
Brilliant stay, everything perfect
2025-08-15
Had a wonderful stay in the hotel in your beautiful city, staff couldn't have been more helpful or friendly, thank you so much
2025-08-15
A beautiful and unforgettable city with a charming and elegant hotel. Thank you so much for the very helpful and thoughtful service and care.
2025-08-15
Personale molto professionale e disponibile
2025-08-14
Excellent customer service and guest relations Grazie Mille!
2025-08-12
Thank you for the best stay in Venice! My partner had the best first visit to Venice, and I had my best 12th or 13th visit! Your staff are fantastic, and the hotel is beautiful! Keep up the excellent work!
2025-08-11
Grazie mille
2025-08-09
Excellent staff attitudes and conduct.
2025-08-09
Thank you for your kindness and professionalism
2025-08-07
Your tram were excellent as per our last visit
2025-08-05
Sehr gutes Team, tolle Mitarbeiter, alle sind freundlich und zuvorkommend
2025-08-01
Vielen Dank für den tollen Aufenthalt in Ihrem Haus und die persönliche Ansprache, wir haben uns wie Prinzessinen gefühlt...
2025-07-31
The reception staff was very professional and pleasant
2025-07-29
All staff and cleaning staff, was very nice and helpful. We enjoyed the free boat trip to Murano.
2025-07-28
Alles war Perfekt. Weiter so
2025-07-27
Wonderful staff! Very friendly and professional. Every staff member that we encountered provided outstanding customer service. Thank you!
2025-07-27
The bartender was fantastic! Pervais (sp)
2025-07-22
I would like to acknowledge the outstanding service of all staff we had over our 4 day stay. Excellet information, At the front desk.& male staff at the Bar made lovely daiquiris. Very pleasant breakfast ladies & gents. A very nice atmosphere.
2025-07-22
This was the best hotel we stayed at during our 7 week Europe visit. The staff were beyond accomodating and very lovely. Every staff member went above and beyond to ensure our stay was so memorable. We WILL be back!
2025-07-20
Sehen Sie bitte in der Bewertung weiter oben. Alle sehr sehr nett und zuvorkommend!
2025-07-19
My 4 stay at this hotel and would chose again . Staff are friendly, courteous and always helpful. All areas are immaculately clean . Nothing to fault
2025-07-18
The staff were so helpful, please do pass on our thanks
2025-07-16
We had a lovely 4 nights in your beautiful hotel. The staff were all so friendly and helpful Thank you, we will be back
2025-07-14
The staff is so nice and welcoming. We really did feel like they were trying to take care of us.
2025-07-13
None
2025-07-11
All of your staff are excellent, courteous and helpful.
2025-07-10
Absolutely loved our stay. Thank you for everyone’s care and professionalism.
2025-07-07
Mach weiter so😀
2025-07-05
Sehr professionell geführtes Haus. Man kann sie unbedingt weiterempfehlen.
2025-07-01
I had a wonderful stay at the hotel, the WIFI connection was lost sometimes betweent the bar and the room. The TV channels for English were limited but I did not come to Venice to watch TV so that was neutral and we did not use the wake up service so that was neutral.
2025-06-30
Everyone was very friendly and helpful. Beutiful hotel.
2025-06-29
Thankyou for making our short break unforgettable All staff we're all very professional and extremely helpful Thanks for everything 👍
2025-06-26
Thank you for a wonderful stay! We had a lovely time. Your staff are wonderful especially Parvaiz. We will return.
2025-06-24
We had a wonderful stat from start to finsh. Arjol and Lorenzo were very helpful prior to my visit to help me plan my trip for my mother and two teenage daughters. When we were there all the staff were exceptionally friendly and warm and we felt very welcome. The hotel is beautiful and in a perfect location but the staff are a credit. I will happily recommend this hotel to my clients, and my Travel Counsellor colleagues (there are 2000 of us!). I also hope to return with my husband.
2025-06-23
Daniel was terrific
2025-06-23
Outstanding staff!
2025-06-23
Gentilezza alla reception da 6 stelle Grazie mille a Luigi per le attenzioni e la gentilezza
2025-06-21
i’ve been to venice several times but this is the best one by far the hotel spotless clean staff are more like friends than staff very warm welcome from every member of staff we stayed 4 nights and i wished could could of stayed longer i will be back to this hotel only it felt a little home from home
2025-06-20
A fantastic hotel, great location and great helpful staff. Would love to visit again.
2025-06-19
All the staff were superb. Friendly, helpful and made our first trip to Venice memorable. If we return we will stay with you again and we will recommend you to family and friends.
2025-06-15
A big tnx to all staff in your hotel for their friendly and gentle behavior.
2025-06-15
Thank you for making a special moment in my life like my art exhibition a wonderful experience. You were courteous and very helpful. It was a pleasure staying with you.
2025-06-15
Waiting staff at breakfast very friendly and efficient. Special mentions for Parfais and Luigi
2025-06-14
I felt all the staff were very professional, courteous and helpful. In particular, Andrea, Roberto, Arjol and Luigi.
2025-06-14
It was all perfect thank you. A coffee machine in the room would be great.
2025-06-14
A lovely hotel in a wonderful location The staff were all extremely helpful . We appreciated the bowl of fruit in our room as it was our wedding anniversary it was a thoughtful touch We will definitely be recommending the hotel to friends .
2025-06-14
The staff were very friendly and helpful,giving advice and suggestions for places to eat &visit. Nothing was too much trouble.
2025-06-14
Thankyou for another stay with your courteous and helpful staff
2025-06-13
Thanks to the management team for ensuring a seamless and enjoyable stay.
2025-06-13
My wife and I had a very nice stay. I would recommend the hotel to anyone visiting Venice. We hope to be back some time.
2025-06-13
Wet impressive hotel. We will always use it on future trips to Venice.
2025-06-11
Great hotel, great staff. Super job by all
2025-06-07
I loved the old world charm of Venice. And the hotel staff were friendly, helpful and it was very apparent that they were committed my family having a great stay. Of the 4 cities we visited, Venice was an awesome place.
2025-06-04
Grazie per il nostro breve soggiorno
2025-06-02
All the staff during our stay were fantastic, hotel management, bar, and breakfast. They really made us feel at home.
2025-06-02
Wir hatten einen wunderschönen Aufenthalt in ihrem Hotel. Vielen Dank für Ihren Service und Ihre Aufmerksamkeit.
2025-06-01
Es war ein sehr schöner Aufenthalt, wir kommen sehr gerne wieder !
2025-06-01
We had a very lovely time. The staff was wonderful. Breakfast was the best of our entire trip. Only negative was that there was virtually no American TV stations to watch. Would absolutely recommend to others.
2025-05-31
You were all - and I mean all - amazingly helpful and professional. You told us where to go to eat, what to see and arranged transport for us all without a hitch. Absolutely superb staff from top to bottom.
2025-05-29
Thank you so much for a really wonderful stay. I was taking my mother to visit Venice for her first time, and you made us both feel very comfortable. A lovely hotel - friendly, comfortable, luxurious, and in a perfect location.
2025-05-28
Merci pour votre acceuil et votre courtoisie c'était parfait
2025-05-28
Very friendly and helpful staff at front desk. They suggested some activities that were great and always smiling and willing to assist
2025-05-26
Thank you so much for your kind hospitality! It was our first time in Venice and we loved it! We will be back! Your staff was extremely kind and helpful and we will be recommending your hotel to others. Grazie!
2025-05-26
Marco at the bar and other staff were very welcoming and helpful
2025-05-25
We really enjoyed our first visit to Venice. Hotel and staff excellent, a good location, would definitely revisit.
2025-05-25
Thank you for tanking our stay perfect
2025-05-25
The staff was tremendous during our stay. My daughter commented “they feel like family”. Everyone so kind and considerate plus very attentive to our needs.
2025-05-25
I have written a Google review under my name :)
2025-05-25
Our stay with you was great. Thank you very much for all the good care. Our friend needed medical help and the staff was very helpful and involved. Thank you very much for everything. We would love to come back.
2025-05-24
Top Organisation, Stammgäste werden optimal behandelt.
2025-05-19
Nicola was so welcoming and kind. He also suggested the best dinner restaurant to me. One of my favorite meals in Italy at La colombina.
2025-05-19
We were so glad to be back in your charming hotel. It was just as we remembered it. We were made to feel so welcome ? Everyone on the front desk was friendly and helpful, and seemed genuinely happy to see their guests. The room was cleaned to a very high standard every day. Staff in the breakfast room were friendly and professional. We especially loved the water pistols!
2025-05-19
we visited your hotel as a "honeymoon" (40 years of marriage). our stay was formidable due to its location, excellent and very kind staff. A next time in Venice will be in your hotel
2025-05-16
Thanks for all
2025-05-16
Accueil parfait Personnel très professionnel et charmant
2025-05-13
Roberto was so helpful during the checking in process. Offered lots of advice and a genuinely nice guy. Andrea was just super nice and friendly. To be honest, all of the staff were fabulous. Lovely hotel.
2025-05-10
All staff on reception were obliging and helpful. Also they looked smart too
2025-05-10
Één hotel die een aanrader is.
2025-05-10
Reception staff are brilliant
2025-05-10
All staff were excellent!
2025-05-09
Nous remercions le staff de la réception qui a été très agréable pendant le séjour. Le staff du petit-déjeuner également.
2025-05-08
c'est un bel hotel , et le personnel est parfait.
2025-05-07
Merci votre accueil chaleureux et merci au bar !
2025-05-07
Excellent as usual
2025-05-06
Nous avons apprécié l'accueil, la propreté de la chambre. Très bien situé que ce soit pour prendre les navettes aéroport, et le plus la situation au calme tout en étant proche des lieux animés. Les réceptionnistes ont été de bons conseils. Merci à tout le personnel car nous avons passé un agréable séjour.
2025-05-06
We thoroughly enjoyed our stay
2025-05-05
We had a “snafu” in our reservation that was our own fault. The staff went above and beyond to get us accommodations.
2025-05-05
The Staff were very knowledgeable and always polite and wanting to help
2025-05-03
The staff was wonderful we enjoyed everyone! We will come back.
2025-05-08
Super great!!!
2025-04-30
Absolutely tremendous stay, extremely courteous and knowledgeable staff, spotlessly clean, beautiful decor, great location. We are very happy customers.
2025-04-30
Thank you for making our stay enjoyable. The restaurant suggestions were very good.
2025-04-30
Thankyou to all the staff for looking after my sister and I for lovely 3 days
2025-04-30
All of the staff were gracious and very helpful. I apologize for forgetting his name but the gentleman working the overnight shift was great
2025-04-29
We would just like to take time to thank each and everyone of the staff working at this beautiful hotel. We had the best time from the moment our Water Taxi dropped us off right outside the Hotel Ai Mori d'Oriente. At breakfast Luigi and Mara wished my wife a Very Happy Birthday (I didn’t prompt them, it was in the hotel information when I booked) and gave her a nice little gift from all the staff. To Daniel and the Team at the bar (I’ll be following Daniel’s progress in his Ultra Marathons as he will also keep me running to keep at his pace) to all the Reception Staff who were informative and knowledgeable. And last but not least Rosy the Housekeeper, thank you for keeping our room topped up with water. Would we stay again? 🤔 100% yes! A memorable vacation had by us both. Thank you all. ❤️ Ian Birnie.
2025-04-29
Complimenti a tutto il servizio Staff
2025-04-29
Wir verbrachten eine super Zeit bei Ihnen und können Ihr Hotel auf jeden Fall weiterempfehlen. Sämtliches Personal war stets sehr freundlich, zuvorkommend und informierte uns stets äusserst kompetent. Auch die Lage ist genial und wenn wir Venedig erneut einen Besuch abstatten, dann kommen wir auf jeden Fall wieder zu Ihnen!
2025-04-26
All the staff from the minute we arrived were so welcoming and lovely. Given lots of information on different things to do throughout our stay.
2025-04-26
Everything was fantastic, we will definitely come back
2025-04-26
This holiday was part of our honeymoon and the hotel and all it's staff made our stay an unforgettable one. Thank you so much for everything. Mark and Jenny.
2025-04-23
Super tolles Personal, Hotel und Zimmer mit einem klasse Frühstück! Danke für tolle drei Tage bei ihnen, gern kommen wir wieder zurück!
2025-04-23
Bravo belle image de l italie Accueil au top
2025-04-22
GRACIAS POR HACER DE NUESTRA ESTANCIA ALGO TAN AGRADABLE, NOS HABÉIS SENTIR EN CASA 🤗
2025-04-22
Danke an sämtliches Personal für den hervorragenden Service! Wir kommen garantiert wieder!
2025-04-21
Ich war mit meiner Enkelin unterwegs und das erste mal in Venedig. Wir sind sehr herzlich aufgenommen worden, dafür ganz lieben Dank.
2025-04-20
We loved the hotel the staff . Everything was just perfect for us thank to the who team
2025-04-18
Excellent service
2025-04-18
Thanks for a lovely stay - all the staff were great
2025-04-17
Muchas gracias al personal por estar siempre atentos y amables
2025-04-17
Merci pour votre accueil et votre gentillesse !
2025-04-16
This was our 5th or 6th stay in your hotel. And this time we brought our family, including our grandchildren. Everyone enjoyed their stay.
2025-04-15
Thanks for great service, looking forward to visit again..
2025-04-15
Thank you to all the staff that made our stay in Venice very enjoyable.
2025-04-14
..
2025-04-13
Vielen Dank. Es war alles bestens.
2025-04-13
Loved our stay with you. Superb staff - so helpful and very professional. One of the best hotels we have ever stayed at. Will definitely be staying again.
2025-04-13
Merci Anna et tout le monde
2025-04-13
Arjol and the other desk staff were phenomenal.
2025-04-09
To all the staff at the hotel, we had a wonderful stay, the friendliness and knowledge of the area from everybody was superb
2025-04-08
Lovely hotel, very friendly staff
2025-04-08
You were all magnificent. Your reception staff were knowledgeable and friendly. The gentleman who ran the bar was efficient and really professional and made lovely cocktails.
2025-04-07
We chose the destination carefully as we were celebrating our Silver Wedding anniversary. We were thrilled with our choice. From start to finish everything was perfect. The hotel and our room were spotlessly clean. ALL the staff were fabulous. The reception staff couldn't do enough for us and we're so helpful (finding my sunglasses and posting post cards!!) We loved our stay. Thank you for helping us create the memories we wanted. With kind regards to all. Emma and Phil (room 103)
2025-04-07
Thank you for a great welcome and stay
2025-04-06
Es war ein rundum sehr angenehmer Aufenthalt in Ihrem Haus. Wir haben uns sehr wohl gefühlt!
2025-04-06
We had a fantastic stay at the hotel, the welcome from staff was fantastic. The hotel was so clean and tidy! Received fresh towels daily which was lovely. Breakfast was fantastic as was the bar service
2025-04-05
Great team all very polite and made our stay memorable
2025-04-05
Thank you very much for making our stay so welcome.
2025-04-05
Beautiful hotel in a clam section.
2025-04-04
I'd like to say that all of the staff were absolutely wonderful during our stay, especially as my partner wasn't feeling well on one of the days and the staff checked in on us/made sure she had access to tea etc. I was especially impressed with Chiara when we checked in - she provided some fantastic guidance and recommendations about local attractions and marked them all on a map for us. Overall, the hotel was fantastic and we will definitely be staying again when we come back to Venice.
2025-04-02
Grazie mille - soggiorno veramente formidabile
2025-04-02
alla disponibilità e cortesia del sig Roberto
2025-03-31
I would like to thank all the staff. We had a wonderful stay at your hotel.
2025-03-31
Parmi les différents hôtels que nous avons fréquenté, le vôtre est clairement au dessus du lot, sur tous les plans. BRAVO.
2025-03-30
Merci pour votre accueil et votre gentillesse
2025-03-30
A superb service and superb hotel in every respect, thank you
2025-03-29
This was our 2nd stay here we came 2 years ago an will definitely be back! Thank you so much to all the staff especially Roberto he was so so helpful!
2025-03-29
Your staff do a wonderful job in welcoming guests, their English is fantastic
2025-03-26
Our first time in Venice, so pleased with our choice of hotel. All staff were friendly helpful and polite. We received lots of information on the city on our arrival. Rooms and breakfast were above our expectations and I would like to thank you and you’re wonderful staff so much for making our visit even more wonderful
2025-03-25
Wir waren zum zweiten Mal für 6 Nächte bei Ihnen, es war wieder eine wunderbare Zeit in Ihrem schönen, gemütlichen Hotel. Der Service und das Ambiente Ihres Hotels haben uns begeistert! Wir kommen sehr gern wieder ;-) Auf solch ein tolles Team an Mitarbeitern können Sie wirklich stolz sein !
2025-03-25
Grazie per l’accoglienza e disponibilità ..
2025-03-24
Wir sind inzwischen 3x bei Ihnen zu Gast gewesen und fühlen uns bei Ihnen immer sehr wohl. Sollten wir wieder nach Venedig kommen sind wir bei Ihnen mit Sicherheit wieder Ihre Gäste. Wir bedanken uns herzlich bei Ihnen und wünschen Ihnen Allen Gesundheit und alles Gute.
2025-03-23
Es war jedes Mal eine Freude, am Empfang begrüßt zu werden.
2025-03-22
machen Sie so weiter Hotel empfehlenswert
2025-03-20
Each and every member of staff was polite and helpful. The hotel was beautiful and incredibly quiet.
2025-03-17
Reception staff
2025-03-15
Prachtig Hotel. Heel vriendelijk personeel. Heerlijke dagen gehad En er wordt meteen actie ondernomen wanneer je ergens een probleem mee hebt 👍🏻
2025-03-15
I could not recommend this hotel more to stone that was thinking of going to Venice. From the time we arrived to the day we left, the service, smiles, engagement of all staff was incredible. They so helped us navigate our way through Venice. We in fact did not want to leave!
2025-03-14
We were there for 1 night but everything was perfect!
2025-03-12
Sehr freundliches, kompetentes Personal!
2025-03-11
Thanks for the gift for Mrs Purcell’s 50th birthday and for recognising International Women Day
2025-03-11
Front desk so very helpful!
2025-03-10
The stay at your hotel was ferry nice the staff is proffesionol and ferry kind. Thanks for this unforgettible time
2025-03-09
Very friendly and professional staff
2025-03-08
Je tiens à remercier tout particulièrement Nicola de la conciergerie pour sa disponibilité et son temps passé dans nos échanges par mail! Un grand professionnalisme ! Bravo et merci!
2025-03-07
This was our first trip from US to Italy and Europe. Couldn’t have asked for a better stay
2025-03-05
It was the first time in Venice and the stay in that hotel and the staff made us feel very comfortable. Thanks for all. We´ll come back again!
2025-03-05
We had a lovely stay. Thanks to the whole team. We appreciated the recommendations on restaurants and activities. We’d love to come back.
2025-03-04
It was all wonderfull nothing to add you are 10!!!
2025-03-04
Super liebe Mitarbeiter*innen und sehr schöne Zimmer
2025-03-04
Friendly efficent service
2025-03-04
Thank you for you great service. We enjoyed staying and your hotel and everyone was extremely helpful.
2025-03-02
Un merveilleux séjour ! Le personnel de l’accueil est particulièrement gentil et serviable. Un merci tout spécial à Roberto.
2025-03-02
Thank you for a great stay with helpful and friendly staff
2025-03-02
Had a wonderful stay , loved the room , the very helpful staff . Will be the place we stay on our next visit to Venice
2025-03-02
Remerciement à Mme Eléonore pour le nettoyage de la chambre et un grand merci à Andreas pour son accueil de nuit
2025-03-02
The most welcoming hospitable professional and warm staff we ever encountered. Our huge compliments for making each and every visit an experience ❤️🙏🏻
2025-03-01
Thoroughly enjoyed our stay. Staff very welcoming particularly Parvais who was very hospitable.
2025-02-28
Un grand merci pour votre gentillesse et disponibilité. Nous reviendrons c'est promis
2025-02-28
Sono stato piacevole ospite della Vostra struttura, mi piace la sua locazione in zona tranquilla ma molto suggestiva e non priva di arte e storia, sarò sicuramente da Voi non appena possibile. Grazie per la professionalità e la disponibilità.
2025-02-26
Sehr kompetentes, engagiertes und freundliches/fröhliches Personal- insbesondere an der Rezeption. Sehr gut gefallen hat uns der flexible/unkomplizierte Zimmerwechsel zu Beginn des Aufenthaltes 305 nach 405. Sehr gutes Frühstück!
2025-02-26
Bravo et félicitations
2025-02-24
a tutto lo staff
2025-02-23
Wir haben uns wie immer sehr wohl gefühlt bei Ihnen. Es ist sehr angenehm, wenn man sich nach einem Tag in der Stadt an so einem angenehmen Ort zurückziehen kann. Am meisten freut uns der herzliche Empfang in der Nacht durch Herrn Andrea beeindruckt.
2025-02-23
Andrea in particular made us feel very welcome
2025-02-23
A lovely hotel in a great location .
2025-02-21
Thank you very much for lovely accommodation and for suggesting restaurants and activities.
2025-02-21
Bravo !
2025-02-19
Bonjour Personnel charmant et de qualité une superbe équipe
2025-02-19
Your service was fantastic, from the moment we arrived till check out. Would definately visit Venice again just to stay here!!
2025-02-18
Votre.personnel au TOP
2025-02-18
Très agréable séjour, une équipe plurilingue disponible et souriante, un véritable plaisir.
2025-02-16
Everything was great, my husband and I enjoyed our stay and are thankful for the gentlemen at the check in desk who shared recommendations, information about the city, and had a great sense of humor.
2025-02-11
Es war sehr schön bei euch und wir haben uns auch mit unserem hund aber wohlgefühlt!
2025-02-09
Vielen herzlichen Dank! Wir hatten einen zauberhaften Aufenthalt. Das Zimmer war fantastisch.
2025-02-08
Wonderful team and very kind and professional
2025-02-08
I was travelling with 3 girlfriends and we had the best time ever. Your hotel is exquisite, we never stayed before in Cannaregio and loved the quiet location. The breakfast buffet is absolutely fantastic, the choice amazing (even gluten free!!!) and the staff, especially the lady could not be better than that. Definitely you manage an hotel to recommend to my friends and family
2025-02-08
Bravo, très bel hôtel bien tenu,
2025-02-04
👏 👏👏
2025-02-04
Personale molto gentile e disponibile alle richieste
Eccellente
Prenotazione e ricevimento
Soggiorno
Aree comuni
Camere
Bar
2026-01-30
Grazie per la gentile accoglienza e per aver reso il nostro soggiorno alquanto piacevole!!