2026-03-25
Everyone was brilliant thank you so much
2026-03-25
Amazing hotel, staff so helpful, polite and engaging, hotel spotlessly clean. Very easy access the water taxi dropped us off right outside the hotel so no struggling over steps and bridges with suitcases. Would only want to stay here again on our return.
2026-03-23
Ich bin so verliebt in Ihr Hotel und das wunderschöne Venedig, dass ich meine Schwester begeistern konnte Sie im Juni zu besuchen. Ich hoffe sie wird genau so glücklich in Ihrem Hotel sein wie ich!! Die Buchung folgt ... ;-) Allerdings bin ich sehr traurig dass Ihr Mitarbeiter aus dem Frühstücksservice / Bar das Hotel jetzt verlassen hat... Er war stets freundlich und zuvorkommend, eine wahre Bereicherung, er wird uns fehlen...
2026-03-22
The staff were all helpful, patient and friendl'y. Special thanks to Andrea and Amirnur the bellman.
2026-03-22
Thank you for getting us the revised time for our water taxi!! And great restaurant recommendations!!
2026-03-22
Thank you for another beautiful stay. I am a travel advisor and this is the second time I've brought guests with me and have been very impressed with everything you offer. I will continue to offer your hotel in my future Italy packages.
2026-03-22
Kompliment für ihr geschmackvoll eingerichtetes Haus und für das sehr freundliche Personal. Bitte teilen Sie uns mit, bis wann die Bautätigkeiten beendet sind. Während der Bauphase wollen wir nicht unbedingt bei Ihnen übernachten.
2026-03-22
Wonderful stay. Friendly and helpful staff, beautiful room and substantial breakfast choices. Thank you. Will recommend and would love to return
2026-03-19
Housekeeping was the best out of our 3 city
2026-03-18
We had the most amazing stay, our first trip away together without the kids and it was the most relaxing time away and loved the hotel, the location and felt a really personal service from all the staff. For example it’s a really good touch leaving the room key, we’v never had that before and liked that idea. We got a room upgrade which we really appreciated and really helped make the most amazing trip. We loved everything about the hotel and staff!
2026-03-17
tutti gentilissimi! Era il compleanno di mia moglie e siamo stai omaggiati da una colazione in camera con ottimo cappuccino e biscotti veneziani. Un'attenzione non dovuta e di estrema eleganza che ci ha fatto iniziare la giornata alla grande!
2026-03-17
Your staff were very friendly and helpfull with advice on trips, sightseeing ect.
2026-03-17
👍👍👍👍
2026-03-17
The staff at the hotel were all outstanding. A special call out for Daniel in the bar. His service was exemplary. We had a wonderful stay and would not hesitate to recommend this hotel.
2026-03-14
Thankyou so much for our stay , Perfect in every way and staff were amazing
2026-03-14
Le personnel est très sympathique et avenant
2026-03-13
All reception staff that we dealt with were very helpful and friendly.
2026-03-13
Your staff were friendly and efficient
2026-03-13
My friend and I thoroughly enjoyed our stay, we found every member of staff delightful, especially Luigi and the Reception team who were very helpful, especially after I realised my Euro account card was found to have expired! Thankfully I was able to pay my bill another way 😀 I have written a glowing report on Trip Advisor and should I visit Venice again I would choose Ai Mori D'Oriente
2026-03-10
Merci pour votre gentillesse, nous avons passé un excellent séjour.
2026-03-10
Il vostro personale è fantastico.
2026-03-09
Super zufrieden. Wenn die Bauarbeiten abgeschlossen sind ist alles perfekt. Sehr hilfsbereites Personal Danke.
2026-03-09
Thank you for a warm welcome
2026-03-08
We had a wonderful stay and would recommend to friends and family.
2026-03-08
Thank you for the wonderful stay
2026-03-07
Wir fühlten uns sehr gut betreut im Hotel. Es wurden alle Wünsche probiert möglich zu machen.
2026-03-07
We had a very pleasant stay! Everyone was so kind. The room was clean and the bed was fine. We room was a little bit warm.
2026-03-06
The staff were all, categorically, welcoming and warm. I would like to thank Luigi, Parvez, and Bamba in particular for their affability, not because the others were not affable, but because these were the people we engaged with regularly. They made us feel as though we were in our own home. THANK YOU!
2026-03-04
Merci pour votre accueil et la qualité de votre hôtel. Nathalie et Cloé
2026-03-03
Vielen Dank, das wir Gäste sein durften. 🙂
2026-02-28
Nous avons passé un excellent séjour, le personnel est au petit soin et très prompt à nous aider. Merci
2026-02-28
Thank you for making our visit so comfortable. It’s a beautiful hotel and you looked after us splendidly
2026-02-24
Wir blicken auf 7 x 4* HotelAufenthalte in den letzten 10 Jahren in Venedig zurück. Ihr Hotel ist ab sofort unser Favorit für zukünftige Venedig Aufenthalte. Liebe Grüße aus Hamburg Ti a und Michael
2026-02-24
We realy enyou our holiyday and your hotell!!!
2026-02-21
Thank you for an enjoyable stay all staff were friendly and provided excellent service and making our holiday a wonderful experience.
2026-02-21
Wow, what great service we got during our visit on Feb 17-19. We were two couples and had two great rooms. The staff were excellent and very helpful. Loved the location and will recommend to others!
2026-02-21
Agradecimientos al personal de recepción que nos hicieron sentir como en casa así como q todo el personal del desayuno siempre disponibles y atentos
2026-02-21
To everyone at the front desk, the porters and Marco and Daniel in the bar: you all made a very fun visit even more so by your wonderful hospitality.
2026-02-18
Every member of staff was kind and attentive. Everyone was so helpful and we loved the decor and the family feel of the hotel. Thank you
2026-02-16
Overall the staff were very friendly and very helpful from the minute we arrived. They help us with restaurant suggestions, use of public transport and were generally helpful with any queries we had. Very good service overall.
2026-02-16
Personal und Hotel war sehr angenehm
2026-02-15
Excellent service. Thanks again
2026-02-15
Wir waren das dritte Mal im Hotel und waren wieder rundum zufrieden mit allem, es gibt nichts zu bemängeln. Wir kommen im nächsten Jahr wieder und freuen uns schon sehr darauf. Das Hotel ist Spitze und gesamte Personal ist perfekt. Danke, danke und nochmals danke für die tollen Aufenthalte in diesem Hotel!!!
2026-02-14
Vielen Dank - kommen gerne wieder!
2026-02-13
Toller, sehr freundlicher Empfang - wir haben uns sehr wohl gefühlt 🤗!
2026-02-11
Merci pour tout
2026-02-11
Nos encantó el hotel y seguro que volveremos y recomendamos a otras personas. Todo el personal súper simpáticos, amables y nos han ayudado en todo.
2026-02-11
Brilliant stay
2026-02-10
Personnels au top. Tout était parfait
2026-02-10
Thank you so much to all who made our stay so lovely. Such a nice friendly hotel. The girls loved the face painting too.
2026-02-10
An amazing hotel. It made our trip perfect. Staff are all so kind, we will be back
2026-02-08
Thank you for Trevsio restaurant recomendations
2026-02-08
Wir kommen ins Ai Mori d'Oriente, seitdem wir das erste Mal in Venedig waren. Dieses einzigartige Hotel im stillen Cannaregio gehört für uns einfach dazu. Wir hoffen, sehr bald wiederkommen zu dürfen. (Meinem Mann hat in diesem Jahr nur der Rhabarber-Erdbeerkuchen am Frühstücksbüffet gefehlt) ;-) Herzliche Grüße an alle! :-)
2026-02-07
The hotel and staff were fabulous from start to finish. Thank you
2026-02-07
All day staff were very helpful and friendly. The bar manager was especially professional
2026-02-06
Sie haben eine fantastische Belegschaft, Empfang, Bar, Zimmer Frühstück, alles sehr gut
2026-02-05
Thank you for the excellent service and the wonderful staff you have, everyone of them are friendly and helpful. I would have no hesitation recommending your hotel to anyone staying in Venice.
2026-02-05
Superb customer service throughout the hotel; nothing was too much trouble on any level. This is one of the very best hotels I have ever stayed in worldwide; our third visit will not be our last..
2026-02-05
Alles war perfekt. Danke !!
2026-02-04
Had a wonderful stay, thank you. I will be back!
2026-02-04
Very nice stay, staff, rooms and Everything extremely good 😊
2026-02-03
Ci siamo trovati bene, ci torneremo, Grazie della Vs/ ospitalità. Giorgio Pozzi
2026-02-03
Thank you all for your kindness and helpfulness during our recent visit. All of your staff very very pleasant and warm towards us.
2026-02-03
Brilliant helpful and friendly staff.
2026-02-03
Everything was perfect. Special thanks to 'Zeus', who was very friendly and offered us a drink because of our 1000-days edding anniversary and to the lady who painted our face. And compliments to the staff, you were all so nice!
2026-02-03
Thank you all for your warm greetings and pleasant manners.
2026-02-03
Vos équipes sont tres professionelles et tres disponibles Bravo
2026-01-30
Grazie per la gentile accoglienza e per aver reso il nostro soggiorno alquanto piacevole!!
2026-01-27
We had a wonderful stay. Staff were lovely and nothing was too much trouble. Thank you all so much
2026-01-27
Thank you for a great stay. The reception staff and porter were extremly helpful and made our stay extra special. We didnt use the breakfast buffet , the bar or any other facilities. we were recommended to a sunset boat trip that was very good.
2026-01-27
All of you
2026-01-25
Loved the location! Everyone helpful and welcoming.
2026-01-21
Wir sind zum sechsten oder siebenten Mal in Ihrem Hause und es ist eine Freude wie freundlich der Service und wie gepflegt das Hotel ist. Es ist schön das sie erweitern und modernisieren. Wir freuen uns auf das nächste Mal.
2026-01-21
Grazie mille per 3 giornate super belle... In particolare, il servizio cordiale al bar e l'uomo cordiale a colazione. Eravamo lì per il 6 x ... E ci ha riconosciuti direttamente 👌
2026-01-21
Thanks for an amazing stay, the help in directions, the friendliness of all staff. The amazing recommendation for our 1yr anniversary dinner at Venice Venice ❤️ everything has been memorable
2026-01-19
Siamo stati benissimo! Staff gentilissimo con adulti e bambini.
2026-01-18
Service levels were world class. Seriously.
2026-01-18
Gracias por vuestra gestión , gente muy amable , más arriba comentó unos puntos , que son los que a mí me a fallado un poco , pero todo mejoras pequeñas , lo más importante lo tenéis !! Un saludo .
2026-01-18
Je les ai déjà formulés lors de mon départ, je les réitère : bravo et merci pour la tenue de ce bel établissement et surtout compliments à l'ensemble du personnel pour le professionnalisme, la gentillesse et la disponibilité. Je gardais un très bon souvenir de l'hôtel mais surtout un excellent souvenir de l'ensemble du personnel.
2026-01-18
Danke, machen Sie weiter so.
2026-01-18
All of the staff were wonderful and we would stay every time in Venice. Beautiful hotel.
2026-01-15
Merci pour votre accueil
2026-01-14
Grazie mille! The stay was amazing start to finish with the most welcoming staff
2026-01-14
Pav at breakfast was extremely charming
2026-01-13
Le séjour était parfait et surtout le personnel très agréable
2026-01-12
Beautiful hotel and really helpful and professional staff
2026-01-10
Loved our stay! Hotel and staff are amazing
2026-01-09
Fantastic stay, all staff were professional and friendly throughout our stay
2026-01-07
Lovely comfortable and cosy hotel. Super helpful staff
2026-01-07
All the staff were wonderful. The hotel is gorgeous. Bar staff brilliant. We chose the best hotel to spend my 60th birthday in. We all loved it. Thank you very much
2026-01-07
Thank you to the friendly reception guy that we meet checking in. Rey helpful don’t remember he’s name.
2026-01-04
Tout parfait personnel exemplaire
2026-01-03
Rien a redire.
2026-01-03
Très bon accueil, personnel serviable et souriant. Hôtel conforme au descriptif du site internet. Une très bonne localisation au calme et bien desservie avec des chambres bien entretenues. Bel ensemble homogène en termes de prestations et de prix!
2026-01-02
We had a fantastic stay with you. Thank you!
2026-01-01
Das Personal ist sehr freundlich und hilfsbereit. Wir haben uns rundherum wohl gefühlt Besonderst gefreut hat uns Die Überraschung durch die Küche zum Frühstück an unserem 50. Hochzeitstag. Grazie Mille!
2025-12-31
Merci à tous pour la qualité de votre accueil, votre professionnalisme et surtout pour votre gentillesse.
2025-12-30
MERCI AUX EQUIPES TRES PRO
2025-12-29
Merci on a passé de belles vacances chez vous . On recommande votre établissement.
2025-12-29
Personale cordiale e molto disponibile
2025-12-28
Es hat alles bestens geklappt. Danke. Wir waren sehr zufrieden. Wenn wir wieder nach Venedig zurückkommen werden wir gerne wieder dieses Hotel buche.
2025-12-24
A lovely stay. Will definitely recommend and return.
2025-12-24
Es war sehr schön, alle waren sehr freundlich und hilfsbereit. Wir kommen gerne zurück
2025-12-24
Wir hatten das Problem mit den "lauten" Nachbarn. Nochmals vielen Dank, dass wir für unseren restlichen Aufenthalt in ein anderes Zimmer umziehen konnten. Mille Grazie.
2025-12-23
Thank you and all the staff for a fantastic stay. All the staff where very helpful, friendly & polite. We couldn't have asked for a better stay. Thank you again
2025-12-22
Complimenti per la qualità dell' albergo
2025-12-22
Staff extremely friendly and accommodating
2025-12-21
Your entire staff was absolutely superb. I’ve already recommended your hotel to friends and family. Will definitely return.
2025-12-20
Thanks so much for a wonderful stay!
2025-12-20
Vielen Dank für den tollen Service
2025-12-20
Great hotel, we have stayed twice and would come back again
2025-12-19
Difficilmente si trova uno staff che sia così professionale ed empatico come nel vs. Hotel
2025-12-18
Fantastic staff. Thank you
2025-12-16
My partner and I had a great stay at the hotel. Excellent service and a clean happy environment!
2025-12-15
Fabulous experience all round.
2025-12-14
Thank you so much for making my daughters and I stay pleasant. Our room was spotless.
2025-12-14
It was a really pleasant stay, we loved all about it!
2025-12-14
A great stay and all staff were very helpful & friendly
2025-12-13
es ist immer wieder wunderbar ins Ai Mori d'Oriente zu kommen (das 5. Mal) und ich werde Sie weiter meinen eigenen Kunden empfehlen.
2025-12-12
Thank you for the gift basket of fruit and the prosecco. It was a nice touch. Grazie!
2025-12-12
Un tout grand merci pour l'accueil et le service. Un hôtel à recommander sans aucune hésitation.
2025-12-11
You was all amazing thank you you made a special weekend even more special
2025-12-10
Our stay in Venice was perfect and that's also thanks to your hotel. We had a pleasent stay, rooms are spacious, clean and very confortable. Every member of staff was polite and helpful. Thank you very much for a lovely stay.
2025-12-10
Everyone at the hotel is an asset. They wee all very welcoming and polite and friendly
2025-12-10
Merci à l’ensemble du personnel pour l’accueil et bravo à chair à et surtout Andrea pour ses choix de restaurant L’hôtel est bien situé mention particulière pour le petit déjeuner ou le buffet est varié et en quantité L’ensemble du personnel est toujours très souriant et avenant Le bar est superbe avec un service de cocktail fameux et un service impeccable Bravo à tous !!!
2025-12-10
grazie
2025-12-10
Would like to thank you for a fantastic stay again. Bar staff are amazing and looked after us, especially Marco who was superb and our porter on arrival who was a lovely guy and very helpful. We are looking forward to coming back next year.
2025-12-09
Un grand merci pour ce séjour, personnel trés agréable et compétent, et merci pour ce trajet en taxi vers Murano.
2025-12-07
Very friendly welcome and helpful team Bukka the porter is always friendly and remembers returning customers
2025-12-05
Everything was okay, hopefully we wil see you next year again
2025-12-05
Wir haben uns bei Ihnen sehr wohl gefühlt. Es war ein schöner Aufenthalt.
2025-12-05
The entire staff were extremely helpful, welcoming, friendly and courteous. The hotel itself was undergoing a challenging time with the construction but the impact was minimal with the workers presence not being noticed till nearly 0800. The hotel’s location is wonderful and once you enter through the door it’s peaceful and calming. The rooms are comfortable, spotless and quiet. My only comment is that they have not changed since we previously stayed in 2018, 19 and 20. At some point, in the near future, they will need refreshing in order to maintain the same high standard.
2025-12-05
Complimenti et ringraziamento per il manager e la squadra 👏👏👏👏👏
2025-12-03
Thank you to you and your staff for your welcome and attentive during our stay. Beautiful hotel in a lovely area.
2025-12-03
Gracias
2025-12-02
We had a wonderful stay at the Ai Mori D'Oriente hotel. The staff were incredibly welcoming and knowledgeable and our room was amazing. Thank you for everything!
2025-12-02
The staff were sll charming and very friendly
2025-12-02
Thank you for your help in everything!
2025-11-30
The whole team were veryy friendly and welcoming
2025-11-30
We thought the staff were all lovely and friendly.
2025-11-29
The stay at your hotel was great.
2025-11-29
Overal, another great stay, all staff were friendly and helpful.
2025-11-27
It was a big pleasure to stay in your hotel. I have seldom to never find so many friendly, helpful people. You are blessed to have them in your hotel. It was a perfect stay for us. Thank you very much
2025-11-26
We had a fabulous time and acknowledging my partners birthday was a real human touch above and beyond what we had expected
2025-11-25
Thanks to everyone especially kitchen staff for making it an enjoyable stay again
2025-11-25
Wir waren sehr zufrieden . Sehr gerne kommen wir wieder..
2025-11-22
Especially appreciated the front desk staff who helped us sort out our shared transfer problem- several phone calls needed!
2025-11-22
Frontbdesk staff were very pleasant and helpful when asked. Bartender was great. We loved the bar.
2025-11-22
Vielen Dank für freundlichen Empfang, den sehr guten Service und das überaus freundliche Personal. Sie haben den Trip nach Venedig rundum sorglos gemacht. Auch zu erwähnen wäre die gute Visitenkarte mit der genauen Beschreibung zu den Vaporetti. Gute Idee. Ich komme wieder, so ein schönes Hotel in einer so ruhigen Gegend hätte ich nicht erwartet. Ci vediamo
2025-11-20
Excellent staff and hotel. Every detail was well taken care of
2025-11-19
Staff were amazing, friendly and very informative throughout
2025-11-19
Super stay thank you!! See you again!
2025-11-18
Nous avons été ravis de notre séjour, de l accueil et du professionnalisme de vos collaborateurs. Nous reviendrons et conseillerons votre établissement à nos amis.
2025-11-18
The hotel was very welcoming and a great place for us to relax!
2025-11-18
Perfect reception and attitude!
2025-11-18
Thanks to all staff for making us feel so welcome.
2025-11-17
EXCELENTE SERVICIO! MUY CONTENTOS, CON EL UNICO INCONVENIENTE DE ESTAR EN EL ULTIMO PISO SIN ELEVADOR, CON PROBLEMAS DE SALUD Y DE RODILLAS
2025-11-17
Another excellent stay, our third.
2025-11-16
The front desk staff were friendly and helpful. The rooms was always clean.
2025-11-16
Great service overall. Kind staff. Happy with breakfast service.
2025-11-16
Danke wir haben uns sehr wol gefühlt und das Zimmer/bad war wirklich sauber.. Ausser die Restsurant Mofehlung war sehr sehr schlecht Essen hat nicht geschmeckt Bedienung war passiv Ambiete sehr ungemütlich Preisleistungsverältnis sehr schlecht Empfehlen sie den Laden nicht weil das nicht zu ihrem guten Bild passt Lg.c.yilmaz
2025-11-16
Thank you for an enjoyable stay
2025-11-16
Thankyou for the kindness and assistance of the gentleman who helped my husband organise a watertaxi at 5.30am in the morning to take me to hospital as I had a severe reaction to seafood (I think his name was Andrea) and to the staff who explained the medication and checked on me daily.
2025-11-11
Al signor Massimo (mi sembra si chiami così, addetto alla reception, alto e con gli occhi chiari)),per essere impeccabile, disponibile e sempre presente. Davvero un super professionista. E al signor Daniel (al bar) per la gentilezza, simpatia e cortesia. Avete davvero uno staff da urlo. Congratulazioni.
2025-11-09
Freundlich, kompetent und hilfsbereit. Klar plus! Wir kommen gerne wieder😁
2025-11-09
Alle waren sehr nett und höflich
2025-11-09
Vielen Dank an das komplette Personal für den angenehmen Aufenthalt
2025-11-09
Your staff are wonderful. Welcoming, courteous and so helpful.
2025-11-09
nous reviendrons des que nous reviendrons à Venise
2025-11-09
All the staff were professional, friendly and very helpful.
2025-11-07
Your staff their attention, welcome and general demeanor are excellent..thank you for a lovely Venice stay,
2025-11-05
Merci à toute l'équipe pour sa disponibilité et merci pour la petite attention le jour de l'anniversaire de ma femme :)
2025-11-05
You are all amazing 🤩 thank you
2025-11-05
We were a bit concerned passing thru the neighborhood on the way to the property, looked a bit tired. However, once we entered the hotel, everything changed. Nice decor (Fall theme), staff, accommodations. Front desk staff was very helpul with local recommendations.
2025-11-05
L’ensemble du Personnel est courtois et disponible. Nous avons apprécié le transport offert vers Morano avec la visite de la Verrerie Ducale . Nous avons passé un bon séjour au sein de l’hôtel Ai Mori
2025-11-04
We’ve already been back home for a week, but we still think about our wonderful trip to Venice every day. Our stay at the Hotel AI MORI D’ORIENTE contributed greatly to making it so special. From the very first minute, we felt completely comfortable at the hotel: a very warm welcome at reception, an upgrade to a suite, a travel guide in the room, an organized boat tour, a delicious breakfast, and the hotel’s great location. When we return to Venice, we will definitely choose the Hotel AI MORI D’ORIENTE again. THANK YOU VERY MUCH!
2025-11-04
Staff were very helpful and friendly.
2025-11-04
🙏😊
2025-11-03
Personnel très agréable, très souriant, serviable, bons conseils. Au top !!!! Merci à tous.
2025-11-02
What a wonderful experience, everyone was amazing. We cannot thank you enough.
2025-11-02
zeer aangenaam verblijf op een rustige locatie
2025-10-30
All staff are a credit to your hotel, could not fault them in any way.
2025-10-28
Argol was fantastic on check in so helpful and also Andrea.
2025-10-28
Very polite and welcoming staff. Everyone we encountered was very pleasant and helpful.
2025-10-28
Soggiorno breve ma molto piacevole anche grazie al personale sempre disponibile
2025-10-27
We have a week in Venice every few years or so to celebrate our anniversary. We always stay at your hotel: we love the quiet location, it feels like home from home to us.
2025-10-25
Un bel piccolo soggiorno di 2 notti. Personale cortese e gentile. Avete una bella struttura collocata in una zona tranquilla e autentica per chi ama Venezia e cerca di sfuggire alla confusione dei posti emblematici.
2025-10-24
Toute l’équipe est professionnelle et sympathique! Nous avons été accueillis et informés d’une excellente façon par le concierge et le bagagiste! Je voulais particulièrement remercier l’équipe du petit-déjeuner pour leur sourire communicatif!
2025-10-22
Lovely hotel, all staff are excellent
2025-10-19
Wonderful accommodation. Everyone was very friendly and helpful.
2025-10-19
We absolutely loved the offering of a sunset boat cruise to guests. It was a highlight of our trip.
2025-10-19
Vielen Dank für alles, wir waren jedesmal vollumfänglich zufrieden und kommen gerne wieder. Gerne empfehlen wir das Hotel weiter.
2025-10-19
Personnel très aimable , disponible et à l'écoute des clients .
2025-10-18
Exzellent hotel, perfect location, top Service. Perfekt for exploring Venice.
2025-10-18
Front Desk excellent…Lorenzo wonderful!
2025-10-17
Room was always clean, and the staff at the breakfast buffet was very corteous and helpful
2025-10-17
We had a lovely stay in the hotel and all the staff were very friendly.
2025-10-15
This boutique hotel is an absolute dream. It's a little bit out of the way but worth every extra step you take. Quiet, romantic, charming, beautifully decorated with interesting contemporary Moorish design elements that reflect the history of the area. The desk staff were great. Thank you for this experience. I couldn't imagine staying anywhere else when I return!
2025-10-15
Dziękuję za wielce udany pobyt
2025-10-14
Vielen Dank für den schönen Aufenthalt und das sehr freundliche Personal!
2025-10-13
We’d like to acknowledge Roberto on his advice and suggestions about the 6pm sunset cruise. It was one of the highlights of our trip to Venice.
2025-10-13
Thank you very much for your suggestion to catch the Allalaguna boat at the Guglie stop as the boat is full when it reaches the stop closest to the hotel.
2025-10-13
Thanks to you all for making our stay so memorable.
2025-10-09
Directions and a map to places we wanted to visit were polite and friendly and easy to understand and follow.
2025-10-08
Wonderful front desk staff.
2025-10-08
Accueil très chaleureux beaucoup de professionnalisme je recommanderais l hôtel a la famille et des amis qu'ils ont l envie d aller a Venise 10/10
2025-10-06
Welcome and reception staff were really good. Location lovely. Breakfast was slightly under par.
2025-10-06
Thank you all for making our stay in Venice unforgettable ❤️
2025-10-04
Excellent stay thanks to all the staff
2025-10-04
Thank you for everything. Everyone was helpful and kind and we will spread the word of this hotel.
2025-10-04
staff very friendly and helpful, nothing seem to be any trouble to solve
2025-10-04
Thank you for making our stay so comfortable and for being very nice kind and helpful.
2025-10-03
Thank you so much! We had a phenomenal time in Venice and we believe our hotel played a large part in that.
2025-10-02
Thank you to all the staff - on reception, at breakfast and servicing our room.
2025-10-02
Your staff were all exceptional!
2025-10-02
All of the staff were superb, friendly, helpful and just wonderful 👏
2025-10-01
Amazing stay - thank you so much
2025-09-30
It was a great stay at a wonderful hotel throughout my entire stay. I would definitely recommend it to any of my friends/family while in Venice
2025-09-29
Der Aufenthalt in ihrem Haus war einfach genial, alles hat einfach gepasst.
2025-09-27
Your hotel was exceptional! From check-in to check-out! An AC leak in suite was corrected shortly after arrival. Bedroom area, though small, was very comfortable, everything we needed. We did not expect the sitting area of our suite to be a completely different space accessed from the main hallway. This was inconvenient but we adjusted, after once accidentally locking ourselves out of our bedroom! We appreciated the warmth and interest of all the staff. Enjoyed talking with the bartender Marco. Did not have opportunity to interact at length with any other staff members but all were so friendly, welcoming, and professional. Best hotel stay by far of the 3 we had in this trip to Italy!
2025-09-26
Thank you fo rmaking our first visit to Venice so enjoyable! Everyone was very helpful and kind. We love you hotel.
2025-09-24
Everything about our stay was just as we hoped, the hotel is beautiful and the staff very welcoming. The location is perfect for us, being close to the water taxi to the airport and in a beautiful and quieter part of the city, while still being convenient to great food and drink.
2025-09-23
A simply wonderful experience from start to finish. Quaint, comfortable and stylish. One of the most memorable hotels we have stayed in. A quiet location with easy access to City attractions. The attention to detail and extra touches (such as the wine on arrival) and introductory boat tour at minimal cost were a delight.
2025-09-22
Staff all very friendly and helpful. Standard of cleaning in the room excellent.
2025-09-21
Personnel à l'écoute du client et toujours aimable.
2025-09-17
Wir haben uns wieder sehr wohl gefühlt und kommen auf alle Fälle wieder.
2025-09-17
Wonderful experience all round ! We will be back !
2025-09-15
Vorrei ringraziare tutto lo staff per la cortesia e disponibilità. Ci siamo sentite accolte. Grazie mille
2025-09-15
thank you - we had a great stay
2025-09-11
I just want to thank everyone for making our stay so special.
2025-09-09
Great overall stay- staff super nice and professional and helpful.
2025-09-09
We had a fantastic experience everything was wonderful
2025-09-07
The front desk staff were always extremely friendly and helpful with recommendations for places to eat dinner. Keep up the good work.
2025-09-06
It was such a lovely time (as usual) - we will be back next year!
2025-09-05
Your hotel was provided to us as part of a cruise with APT/Trailfinders but we really enjoyed our stay with you and would thoroughly recommend it to others. A delightful hotel in a lovely part of the city. The staff were so friendly and helpful. Many thanks for making this part of our holiday so enjoyable
2025-09-04
Merci pour votre accueil, disponibilité et getillesse.
2025-09-03
Everyone at the front desk was wonderful
2025-09-02
A really wonderful stay with excellent staff interactions at every stage.
2025-09-02
Vielen Dank, es wsr wunderbar
2025-09-01
Merci pour votre accueil et votre professionnalisme!
2025-09-01
We really liked the expierence and I plan on coming back in the future.
2025-08-30
Great stay, beautiful place, spacious rooms and great staff.
2025-08-30
yeah the night manager was lovely and not full on but charming. There was also another guy who served us breakfast the following day, he was lovely 2. He was about 40 and wore glasses. It was the guy in the bar in the evening who i felt was not at all geniune. Very false. Also need to mention a lovely guy who seemed to be a cleaner but very well dressed. he did not serve people but was always either hoovering or cleaning but so polite and helpful
2025-08-29
Dem sehr freundlichen Personal im Haus möchten wir noch einmal Danke sagen.
2025-08-26
Very friendly and helpful staf!
2025-08-25
ALL THE STAFF WERE FANTASTIC. ROOMS WERE VERY CLEAN. FOOD WAS VERY GOOD.
2025-08-24
Well run hotel . With friendly staff
2025-08-24
Amazing stay again - remains our number one choice when we visit Venice. All staff were great and really loved room 401. We will be back and in the meantime continue to recommend to our family and friends! Many thanks.
2025-08-24
Vielen Dank für einen sehr schönen Aufenthalt, ich komme gerne wieder und werde ihr Haus empfehlen!
2025-08-24
We had an absolutely fantastic time from beginning to end and your hotel and the courtesy of your stuff really made our trip to Venice extra special.
2025-08-21
Great assistance at the front desk. Top service.
2025-08-20
Thanks for a wonderful stay in Venice.
2025-08-18
Le personnel etais très accueillant, serviables, a l'écoute et tres professionnel. L'établissement est propre, bien climatisé, spacieuse. Je remercie toute l'équipe de cette établissement.
2025-08-18
Very nice and kind staff:)
2025-08-18
A wonderful hotel in a perfect position - we loved every minute of our stay! We’ll be back!
2025-08-17
Gracie!
2025-08-17
Brilliant stay, everything perfect
2025-08-15
Had a wonderful stay in the hotel in your beautiful city, staff couldn't have been more helpful or friendly, thank you so much
2025-08-15
A beautiful and unforgettable city with a charming and elegant hotel. Thank you so much for the very helpful and thoughtful service and care.
2025-08-15
Personale molto professionale e disponibile
2025-08-14
Excellent customer service and guest relations Grazie Mille!
2025-08-12
Thank you for the best stay in Venice! My partner had the best first visit to Venice, and I had my best 12th or 13th visit! Your staff are fantastic, and the hotel is beautiful! Keep up the excellent work!
2025-08-11
Grazie mille
2025-08-09
Thank you for your kindness and professionalism
2025-08-09
Excellent staff attitudes and conduct.
2025-08-07
Your tram were excellent as per our last visit
2025-08-05
Sehr gutes Team, tolle Mitarbeiter, alle sind freundlich und zuvorkommend
2025-08-01
Vielen Dank für den tollen Aufenthalt in Ihrem Haus und die persönliche Ansprache, wir haben uns wie Prinzessinen gefühlt...
2025-07-31
The reception staff was very professional and pleasant
2025-07-29
All staff and cleaning staff, was very nice and helpful. We enjoyed the free boat trip to Murano.
2025-07-28
Alles war Perfekt. Weiter so
2025-07-27
The bartender was fantastic! Pervais (sp)
2025-07-27
Wonderful staff! Very friendly and professional. Every staff member that we encountered provided outstanding customer service. Thank you!
2025-07-22
This was the best hotel we stayed at during our 7 week Europe visit. The staff were beyond accomodating and very lovely. Every staff member went above and beyond to ensure our stay was so memorable. We WILL be back!
2025-07-22
I would like to acknowledge the outstanding service of all staff we had over our 4 day stay. Excellet information, At the front desk.& male staff at the Bar made lovely daiquiris. Very pleasant breakfast ladies & gents. A very nice atmosphere.
2025-07-20
Sehen Sie bitte in der Bewertung weiter oben. Alle sehr sehr nett und zuvorkommend!
2025-07-19
My 4 stay at this hotel and would chose again . Staff are friendly, courteous and always helpful. All areas are immaculately clean . Nothing to fault
2025-07-18
The staff were so helpful, please do pass on our thanks
2025-07-16
We had a lovely 4 nights in your beautiful hotel. The staff were all so friendly and helpful Thank you, we will be back
2025-07-14
The staff is so nice and welcoming. We really did feel like they were trying to take care of us.
2025-07-13
None
2025-07-11
All of your staff are excellent, courteous and helpful.
2025-07-10
Absolutely loved our stay. Thank you for everyone’s care and professionalism.
2025-07-07
Mach weiter so😀
2025-07-05
Sehr professionell geführtes Haus. Man kann sie unbedingt weiterempfehlen.
2025-07-01
I had a wonderful stay at the hotel, the WIFI connection was lost sometimes betweent the bar and the room. The TV channels for English were limited but I did not come to Venice to watch TV so that was neutral and we did not use the wake up service so that was neutral.
2025-06-30
Everyone was very friendly and helpful. Beutiful hotel.
2025-06-29
Thankyou for making our short break unforgettable All staff we're all very professional and extremely helpful Thanks for everything 👍
2025-06-26
Thank you for a wonderful stay! We had a lovely time. Your staff are wonderful especially Parvaiz. We will return.
2025-06-24
We had a wonderful stat from start to finsh. Arjol and Lorenzo were very helpful prior to my visit to help me plan my trip for my mother and two teenage daughters. When we were there all the staff were exceptionally friendly and warm and we felt very welcome. The hotel is beautiful and in a perfect location but the staff are a credit. I will happily recommend this hotel to my clients, and my Travel Counsellor colleagues (there are 2000 of us!). I also hope to return with my husband.
2025-06-23
Gentilezza alla reception da 6 stelle Grazie mille a Luigi per le attenzioni e la gentilezza
2025-06-23
Outstanding staff!
2025-06-23
Daniel was terrific
2025-06-21
i’ve been to venice several times but this is the best one by far the hotel spotless clean staff are more like friends than staff very warm welcome from every member of staff we stayed 4 nights and i wished could could of stayed longer i will be back to this hotel only it felt a little home from home
2025-06-20
A fantastic hotel, great location and great helpful staff. Would love to visit again.
2025-06-19
All the staff were superb. Friendly, helpful and made our first trip to Venice memorable. If we return we will stay with you again and we will recommend you to family and friends.
2025-06-15
Waiting staff at breakfast very friendly and efficient. Special mentions for Parfais and Luigi
2025-06-15
Thank you for making a special moment in my life like my art exhibition a wonderful experience. You were courteous and very helpful. It was a pleasure staying with you.
2025-06-15
A big tnx to all staff in your hotel for their friendly and gentle behavior.
2025-06-14
Thankyou for another stay with your courteous and helpful staff
2025-06-14
I felt all the staff were very professional, courteous and helpful. In particular, Andrea, Roberto, Arjol and Luigi.
2025-06-14
It was all perfect thank you. A coffee machine in the room would be great.
2025-06-14
A lovely hotel in a wonderful location The staff were all extremely helpful . We appreciated the bowl of fruit in our room as it was our wedding anniversary it was a thoughtful touch We will definitely be recommending the hotel to friends .
2025-06-14
The staff were very friendly and helpful,giving advice and suggestions for places to eat &visit. Nothing was too much trouble.
2025-06-13
Wet impressive hotel. We will always use it on future trips to Venice.
2025-06-13
My wife and I had a very nice stay. I would recommend the hotel to anyone visiting Venice. We hope to be back some time.
2025-06-13
Thanks to the management team for ensuring a seamless and enjoyable stay.
2025-06-11
Great hotel, great staff. Super job by all
2025-06-07
I loved the old world charm of Venice. And the hotel staff were friendly, helpful and it was very apparent that they were committed my family having a great stay. Of the 4 cities we visited, Venice was an awesome place.
2025-06-04
Grazie per il nostro breve soggiorno
2025-06-02
All the staff during our stay were fantastic, hotel management, bar, and breakfast. They really made us feel at home.
2025-06-02
Wir hatten einen wunderschönen Aufenthalt in ihrem Hotel. Vielen Dank für Ihren Service und Ihre Aufmerksamkeit.
2025-06-01
Es war ein sehr schöner Aufenthalt, wir kommen sehr gerne wieder !
2025-06-01
We had a very lovely time. The staff was wonderful. Breakfast was the best of our entire trip. Only negative was that there was virtually no American TV stations to watch. Would absolutely recommend to others.
2025-05-31
You were all - and I mean all - amazingly helpful and professional. You told us where to go to eat, what to see and arranged transport for us all without a hitch. Absolutely superb staff from top to bottom.
2025-05-29
Thank you so much for a really wonderful stay. I was taking my mother to visit Venice for her first time, and you made us both feel very comfortable. A lovely hotel - friendly, comfortable, luxurious, and in a perfect location.
2025-05-28
Very friendly and helpful staff at front desk. They suggested some activities that were great and always smiling and willing to assist
2025-05-28
Merci pour votre acceuil et votre courtoisie c'était parfait
2025-05-26
Thank you so much for your kind hospitality! It was our first time in Venice and we loved it! We will be back! Your staff was extremely kind and helpful and we will be recommending your hotel to others. Grazie!
2025-05-26
Marco at the bar and other staff were very welcoming and helpful
2025-05-25
Our stay with you was great. Thank you very much for all the good care. Our friend needed medical help and the staff was very helpful and involved. Thank you very much for everything. We would love to come back.
2025-05-25
We really enjoyed our first visit to Venice. Hotel and staff excellent, a good location, would definitely revisit.
2025-05-25
Thank you for tanking our stay perfect
2025-05-25
The staff was tremendous during our stay. My daughter commented “they feel like family”. Everyone so kind and considerate plus very attentive to our needs.
2025-05-25
I have written a Google review under my name :)
2025-05-24
Top Organisation, Stammgäste werden optimal behandelt.
2025-05-19
We were so glad to be back in your charming hotel. It was just as we remembered it. We were made to feel so welcome ? Everyone on the front desk was friendly and helpful, and seemed genuinely happy to see their guests. The room was cleaned to a very high standard every day. Staff in the breakfast room were friendly and professional. We especially loved the water pistols!
2025-05-19
Nicola was so welcoming and kind. He also suggested the best dinner restaurant to me. One of my favorite meals in Italy at La colombina.
2025-05-19
we visited your hotel as a "honeymoon" (40 years of marriage). our stay was formidable due to its location, excellent and very kind staff. A next time in Venice will be in your hotel
2025-05-16
Accueil parfait Personnel très professionnel et charmant
2025-05-16
Thanks for all
2025-05-13
Roberto was so helpful during the checking in process. Offered lots of advice and a genuinely nice guy. Andrea was just super nice and friendly. To be honest, all of the staff were fabulous. Lovely hotel.
2025-05-10
All staff on reception were obliging and helpful. Also they looked smart too
2025-05-10
All staff were excellent!
2025-05-10
Één hotel die een aanrader is.
2025-05-10
Reception staff are brilliant
2025-05-09
Nous remercions le staff de la réception qui a été très agréable pendant le séjour. Le staff du petit-déjeuner également.
2025-05-08
c'est un bel hotel , et le personnel est parfait.
2025-05-07
Excellent as usual
2025-05-07
Merci votre accueil chaleureux et merci au bar !
2025-05-06
We thoroughly enjoyed our stay
2025-05-06
Nous avons apprécié l'accueil, la propreté de la chambre. Très bien situé que ce soit pour prendre les navettes aéroport, et le plus la situation au calme tout en étant proche des lieux animés. Les réceptionnistes ont été de bons conseils. Merci à tout le personnel car nous avons passé un agréable séjour.
2025-05-05
The Staff were very knowledgeable and always polite and wanting to help
2025-05-05
We had a “snafu” in our reservation that was our own fault. The staff went above and beyond to get us accommodations.
2025-05-03
The staff was wonderful we enjoyed everyone! We will come back.
2025-05-08
Super great!!!
2025-04-30
Thankyou to all the staff for looking after my sister and I for lovely 3 days
2025-04-30
All of the staff were gracious and very helpful. I apologize for forgetting his name but the gentleman working the overnight shift was great
2025-04-30
Thank you for making our stay enjoyable. The restaurant suggestions were very good.
2025-04-30
Absolutely tremendous stay, extremely courteous and knowledgeable staff, spotlessly clean, beautiful decor, great location. We are very happy customers.
2025-04-29
We would just like to take time to thank each and everyone of the staff working at this beautiful hotel. We had the best time from the moment our Water Taxi dropped us off right outside the Hotel Ai Mori d'Oriente. At breakfast Luigi and Mara wished my wife a Very Happy Birthday (I didn’t prompt them, it was in the hotel information when I booked) and gave her a nice little gift from all the staff. To Daniel and the Team at the bar (I’ll be following Daniel’s progress in his Ultra Marathons as he will also keep me running to keep at his pace) to all the Reception Staff who were informative and knowledgeable. And last but not least Rosy the Housekeeper, thank you for keeping our room topped up with water. Would we stay again? 🤔 100% yes! A memorable vacation had by us both. Thank you all. ❤️ Ian Birnie.
2025-04-29
Complimenti a tutto il servizio Staff
2025-04-29
Wir verbrachten eine super Zeit bei Ihnen und können Ihr Hotel auf jeden Fall weiterempfehlen. Sämtliches Personal war stets sehr freundlich, zuvorkommend und informierte uns stets äusserst kompetent. Auch die Lage ist genial und wenn wir Venedig erneut einen Besuch abstatten, dann kommen wir auf jeden Fall wieder zu Ihnen!
2025-04-26
This holiday was part of our honeymoon and the hotel and all it's staff made our stay an unforgettable one. Thank you so much for everything. Mark and Jenny.
2025-04-26
Everything was fantastic, we will definitely come back
2025-04-26
All the staff from the minute we arrived were so welcoming and lovely. Given lots of information on different things to do throughout our stay.
2025-04-23
Super tolles Personal, Hotel und Zimmer mit einem klasse Frühstück! Danke für tolle drei Tage bei ihnen, gern kommen wir wieder zurück!
2025-04-23
Bravo belle image de l italie Accueil au top
2025-04-22
GRACIAS POR HACER DE NUESTRA ESTANCIA ALGO TAN AGRADABLE, NOS HABÉIS SENTIR EN CASA 🤗
2025-04-22
Danke an sämtliches Personal für den hervorragenden Service! Wir kommen garantiert wieder!
2025-04-21
Ich war mit meiner Enkelin unterwegs und das erste mal in Venedig. Wir sind sehr herzlich aufgenommen worden, dafür ganz lieben Dank.
2025-04-20
We loved the hotel the staff . Everything was just perfect for us thank to the who team
2025-04-18
Thanks for a lovely stay - all the staff were great
2025-04-18
Excellent service
2025-04-17
Merci pour votre accueil et votre gentillesse !
2025-04-17
Muchas gracias al personal por estar siempre atentos y amables
2025-04-16
This was our 5th or 6th stay in your hotel. And this time we brought our family, including our grandchildren. Everyone enjoyed their stay.
2025-04-15
Thank you to all the staff that made our stay in Venice very enjoyable.
2025-04-15
Thanks for great service, looking forward to visit again..
2025-04-14
..
2025-04-13
Vielen Dank. Es war alles bestens.
2025-04-13
Arjol and the other desk staff were phenomenal.
2025-04-13
Merci Anna et tout le monde
2025-04-13
Loved our stay with you. Superb staff - so helpful and very professional. One of the best hotels we have ever stayed at. Will definitely be staying again.
2025-04-09
To all the staff at the hotel, we had a wonderful stay, the friendliness and knowledge of the area from everybody was superb
2025-04-08
Lovely hotel, very friendly staff
2025-04-08
You were all magnificent. Your reception staff were knowledgeable and friendly. The gentleman who ran the bar was efficient and really professional and made lovely cocktails.
2025-04-07
Thank you for a great welcome and stay
2025-04-07
We chose the destination carefully as we were celebrating our Silver Wedding anniversary. We were thrilled with our choice. From start to finish everything was perfect. The hotel and our room were spotlessly clean. ALL the staff were fabulous. The reception staff couldn't do enough for us and we're so helpful (finding my sunglasses and posting post cards!!) We loved our stay. Thank you for helping us create the memories we wanted. With kind regards to all. Emma and Phil (room 103)
2025-04-06
Es war ein rundum sehr angenehmer Aufenthalt in Ihrem Haus. Wir haben uns sehr wohl gefühlt!
2025-04-06
We had a fantastic stay at the hotel, the welcome from staff was fantastic. The hotel was so clean and tidy! Received fresh towels daily which was lovely. Breakfast was fantastic as was the bar service
2025-04-05
Beautiful hotel in a clam section.
2025-04-05
Great team all very polite and made our stay memorable
2025-04-05
Thank you very much for making our stay so welcome.
2025-04-04
I'd like to say that all of the staff were absolutely wonderful during our stay, especially as my partner wasn't feeling well on one of the days and the staff checked in on us/made sure she had access to tea etc. I was especially impressed with Chiara when we checked in - she provided some fantastic guidance and recommendations about local attractions and marked them all on a map for us. Overall, the hotel was fantastic and we will definitely be staying again when we come back to Venice.
2025-04-02
Grazie mille - soggiorno veramente formidabile
2025-04-02
alla disponibilità e cortesia del sig Roberto
2025-03-31
Parmi les différents hôtels que nous avons fréquenté, le vôtre est clairement au dessus du lot, sur tous les plans. BRAVO.
2025-03-31
I would like to thank all the staff. We had a wonderful stay at your hotel.
Eccellente
Prenotazione e ricevimento
Soggiorno
Aree comuni
Camere
Bar
2026-03-28
All staff were kind friendly and very helpful. I had an issue at book in where I lost my phone on the boat on the way to the hotel which had all our tickets and maps on. The staff were very supportive and with hard work and amazing detective work they were able to find the name of the company who bought us to the hotel and track my phone down and it was dropped back at the hotel within 12 hours of it being lost. Special mention goes to reception staff especially Chiara who was absolutely amazing. Will definitely recommend this hotel to anyone to mentions a visit to Venice.