2025-12-07
Very friendly welcome and helpful team Bukka the porter is always friendly and remembers returning customers
2025-12-05
Everything was okay, hopefully we wil see you next year again
2025-12-05
Wir haben uns bei Ihnen sehr wohl gefühlt. Es war ein schöner Aufenthalt.
2025-12-05
The entire staff were extremely helpful, welcoming, friendly and courteous. The hotel itself was undergoing a challenging time with the construction but the impact was minimal with the workers presence not being noticed till nearly 0800. The hotel’s location is wonderful and once you enter through the door it’s peaceful and calming. The rooms are comfortable, spotless and quiet. My only comment is that they have not changed since we previously stayed in 2018, 19 and 20. At some point, in the near future, they will need refreshing in order to maintain the same high standard.
2025-12-05
Complimenti et ringraziamento per il manager e la squadra 👏👏👏👏👏
2025-12-03
Gracias
2025-12-03
Thank you to you and your staff for your welcome and attentive during our stay. Beautiful hotel in a lovely area.
2025-12-02
We had a wonderful stay at the Ai Mori D'Oriente hotel. The staff were incredibly welcoming and knowledgeable and our room was amazing. Thank you for everything!
2025-12-02
Thank you for your help in everything!
2025-12-02
The staff were sll charming and very friendly
2025-11-30
We thought the staff were all lovely and friendly.
2025-11-30
The whole team were veryy friendly and welcoming
2025-11-29
The stay at your hotel was great.
2025-11-29
Overal, another great stay, all staff were friendly and helpful.
2025-11-27
It was a big pleasure to stay in your hotel. I have seldom to never find so many friendly, helpful people. You are blessed to have them in your hotel. It was a perfect stay for us. Thank you very much
2025-11-25
Wir waren sehr zufrieden . Sehr gerne kommen wir wieder..
2025-11-25
Thanks to everyone especially kitchen staff for making it an enjoyable stay again
2025-11-22
Especially appreciated the front desk staff who helped us sort out our shared transfer problem- several phone calls needed!
2025-11-22
Vielen Dank für freundlichen Empfang, den sehr guten Service und das überaus freundliche Personal. Sie haben den Trip nach Venedig rundum sorglos gemacht. Auch zu erwähnen wäre die gute Visitenkarte mit der genauen Beschreibung zu den Vaporetti. Gute Idee. Ich komme wieder, so ein schönes Hotel in einer so ruhigen Gegend hätte ich nicht erwartet. Ci vediamo
2025-11-22
Frontbdesk staff were very pleasant and helpful when asked. Bartender was great. We loved the bar.
2025-11-20
Excellent staff and hotel. Every detail was well taken care of
2025-11-19
Super stay thank you!! See you again!
2025-11-19
Staff were amazing, friendly and very informative throughout
2025-11-18
Nous avons été ravis de notre séjour, de l accueil et du professionnalisme de vos collaborateurs. Nous reviendrons et conseillerons votre établissement à nos amis.
2025-11-18
The hotel was very welcoming and a great place for us to relax!
2025-11-18
Perfect reception and attitude!
2025-11-18
Thanks to all staff for making us feel so welcome.
2025-11-17
EXCELENTE SERVICIO! MUY CONTENTOS, CON EL UNICO INCONVENIENTE DE ESTAR EN EL ULTIMO PISO SIN ELEVADOR, CON PROBLEMAS DE SALUD Y DE RODILLAS
2025-11-17
Another excellent stay, our third.
2025-11-16
The front desk staff were friendly and helpful. The rooms was always clean.
2025-11-16
Thank you for an enjoyable stay
2025-11-16
Thankyou for the kindness and assistance of the gentleman who helped my husband organise a watertaxi at 5.30am in the morning to take me to hospital as I had a severe reaction to seafood (I think his name was Andrea) and to the staff who explained the medication and checked on me daily.
2025-11-16
Great service overall. Kind staff. Happy with breakfast service.
2025-11-16
Danke wir haben uns sehr wol gefühlt und das Zimmer/bad war wirklich sauber.. Ausser die Restsurant Mofehlung war sehr sehr schlecht Essen hat nicht geschmeckt Bedienung war passiv Ambiete sehr ungemütlich Preisleistungsverältnis sehr schlecht Empfehlen sie den Laden nicht weil das nicht zu ihrem guten Bild passt Lg.c.yilmaz
2025-11-11
Al signor Massimo (mi sembra si chiami così, addetto alla reception, alto e con gli occhi chiari)),per essere impeccabile, disponibile e sempre presente. Davvero un super professionista. E al signor Daniel (al bar) per la gentilezza, simpatia e cortesia. Avete davvero uno staff da urlo. Congratulazioni.
2025-11-09
Freundlich, kompetent und hilfsbereit. Klar plus! Wir kommen gerne wieder😁
2025-11-09
Vielen Dank an das komplette Personal für den angenehmen Aufenthalt
2025-11-09
Alle waren sehr nett und höflich
2025-11-09
Your staff are wonderful. Welcoming, courteous and so helpful.
2025-11-09
nous reviendrons des que nous reviendrons à Venise
2025-11-09
All the staff were professional, friendly and very helpful.
2025-11-07
Your staff their attention, welcome and general demeanor are excellent..thank you for a lovely Venice stay,
2025-11-05
Merci à toute l'équipe pour sa disponibilité et merci pour la petite attention le jour de l'anniversaire de ma femme :)
2025-11-05
You are all amazing 🤩 thank you
2025-11-05
We were a bit concerned passing thru the neighborhood on the way to the property, looked a bit tired. However, once we entered the hotel, everything changed. Nice decor (Fall theme), staff, accommodations. Front desk staff was very helpul with local recommendations.
2025-11-05
L’ensemble du Personnel est courtois et disponible. Nous avons apprécié le transport offert vers Morano avec la visite de la Verrerie Ducale . Nous avons passé un bon séjour au sein de l’hôtel Ai Mori
2025-11-04
Staff were very helpful and friendly.
2025-11-04
We’ve already been back home for a week, but we still think about our wonderful trip to Venice every day. Our stay at the Hotel AI MORI D’ORIENTE contributed greatly to making it so special. From the very first minute, we felt completely comfortable at the hotel: a very warm welcome at reception, an upgrade to a suite, a travel guide in the room, an organized boat tour, a delicious breakfast, and the hotel’s great location. When we return to Venice, we will definitely choose the Hotel AI MORI D’ORIENTE again. THANK YOU VERY MUCH!
2025-11-04
🙏😊
2025-11-03
Personnel très agréable, très souriant, serviable, bons conseils. Au top !!!! Merci à tous.
2025-11-02
zeer aangenaam verblijf op een rustige locatie
2025-11-02
What a wonderful experience, everyone was amazing. We cannot thank you enough.
2025-10-30
All staff are a credit to your hotel, could not fault them in any way.
2025-10-28
Argol was fantastic on check in so helpful and also Andrea.
2025-10-28
Very polite and welcoming staff. Everyone we encountered was very pleasant and helpful.
2025-10-28
Soggiorno breve ma molto piacevole anche grazie al personale sempre disponibile
2025-10-27
We have a week in Venice every few years or so to celebrate our anniversary. We always stay at your hotel: we love the quiet location, it feels like home from home to us.
2025-10-25
Un bel piccolo soggiorno di 2 notti. Personale cortese e gentile. Avete una bella struttura collocata in una zona tranquilla e autentica per chi ama Venezia e cerca di sfuggire alla confusione dei posti emblematici.
2025-10-24
Toute l’équipe est professionnelle et sympathique! Nous avons été accueillis et informés d’une excellente façon par le concierge et le bagagiste! Je voulais particulièrement remercier l’équipe du petit-déjeuner pour leur sourire communicatif!
2025-10-22
Lovely hotel, all staff are excellent
2025-10-19
Personnel très aimable , disponible et à l'écoute des clients .
2025-10-19
Vielen Dank für alles, wir waren jedesmal vollumfänglich zufrieden und kommen gerne wieder. Gerne empfehlen wir das Hotel weiter.
2025-10-19
We absolutely loved the offering of a sunset boat cruise to guests. It was a highlight of our trip.
2025-10-19
Wonderful accommodation. Everyone was very friendly and helpful.
2025-10-18
Exzellent hotel, perfect location, top Service. Perfekt for exploring Venice.
2025-10-18
Front Desk excellent…Lorenzo wonderful!
2025-10-17
Room was always clean, and the staff at the breakfast buffet was very corteous and helpful
2025-10-17
We had a lovely stay in the hotel and all the staff were very friendly.
2025-10-15
Dziękuję za wielce udany pobyt
2025-10-15
This boutique hotel is an absolute dream. It's a little bit out of the way but worth every extra step you take. Quiet, romantic, charming, beautifully decorated with interesting contemporary Moorish design elements that reflect the history of the area. The desk staff were great. Thank you for this experience. I couldn't imagine staying anywhere else when I return!
2025-10-14
Vielen Dank für den schönen Aufenthalt und das sehr freundliche Personal!
2025-10-13
We’d like to acknowledge Roberto on his advice and suggestions about the 6pm sunset cruise. It was one of the highlights of our trip to Venice.
2025-10-13
Thanks to you all for making our stay so memorable.
2025-10-13
Thank you very much for your suggestion to catch the Allalaguna boat at the Guglie stop as the boat is full when it reaches the stop closest to the hotel.
2025-10-09
Directions and a map to places we wanted to visit were polite and friendly and easy to understand and follow.
2025-10-08
Accueil très chaleureux beaucoup de professionnalisme je recommanderais l hôtel a la famille et des amis qu'ils ont l envie d aller a Venise 10/10
2025-10-08
Wonderful front desk staff.
2025-10-06
Thank you all for making our stay in Venice unforgettable ❤️
2025-10-06
Welcome and reception staff were really good. Location lovely. Breakfast was slightly under par.
2025-10-04
Thank you for making our stay so comfortable and for being very nice kind and helpful.
2025-10-04
Excellent stay thanks to all the staff
2025-10-04
Thank you for everything. Everyone was helpful and kind and we will spread the word of this hotel.
2025-10-04
staff very friendly and helpful, nothing seem to be any trouble to solve
2025-10-03
Thank you so much! We had a phenomenal time in Venice and we believe our hotel played a large part in that.
2025-10-02
All of the staff were superb, friendly, helpful and just wonderful 👏
2025-10-02
Thank you to all the staff - on reception, at breakfast and servicing our room.
2025-10-02
Your staff were all exceptional!
2025-10-01
Amazing stay - thank you so much
2025-09-30
It was a great stay at a wonderful hotel throughout my entire stay. I would definitely recommend it to any of my friends/family while in Venice
2025-09-29
Der Aufenthalt in ihrem Haus war einfach genial, alles hat einfach gepasst.
2025-09-27
Your hotel was exceptional! From check-in to check-out! An AC leak in suite was corrected shortly after arrival. Bedroom area, though small, was very comfortable, everything we needed. We did not expect the sitting area of our suite to be a completely different space accessed from the main hallway. This was inconvenient but we adjusted, after once accidentally locking ourselves out of our bedroom! We appreciated the warmth and interest of all the staff. Enjoyed talking with the bartender Marco. Did not have opportunity to interact at length with any other staff members but all were so friendly, welcoming, and professional. Best hotel stay by far of the 3 we had in this trip to Italy!
2025-09-26
Thank you fo rmaking our first visit to Venice so enjoyable! Everyone was very helpful and kind. We love you hotel.
2025-09-24
Everything about our stay was just as we hoped, the hotel is beautiful and the staff very welcoming. The location is perfect for us, being close to the water taxi to the airport and in a beautiful and quieter part of the city, while still being convenient to great food and drink.
2025-09-23
A simply wonderful experience from start to finish. Quaint, comfortable and stylish. One of the most memorable hotels we have stayed in. A quiet location with easy access to City attractions. The attention to detail and extra touches (such as the wine on arrival) and introductory boat tour at minimal cost were a delight.
2025-09-22
Staff all very friendly and helpful. Standard of cleaning in the room excellent.
2025-09-21
Personnel à l'écoute du client et toujours aimable.
2025-09-17
Wir haben uns wieder sehr wohl gefühlt und kommen auf alle Fälle wieder.
2025-09-17
Wonderful experience all round ! We will be back !
2025-09-15
thank you - we had a great stay
2025-09-15
Vorrei ringraziare tutto lo staff per la cortesia e disponibilità. Ci siamo sentite accolte. Grazie mille
2025-09-11
I just want to thank everyone for making our stay so special.
2025-09-09
Great overall stay- staff super nice and professional and helpful.
2025-09-09
We had a fantastic experience everything was wonderful
2025-09-07
The front desk staff were always extremely friendly and helpful with recommendations for places to eat dinner. Keep up the good work.
2025-09-06
It was such a lovely time (as usual) - we will be back next year!
2025-09-05
Your hotel was provided to us as part of a cruise with APT/Trailfinders but we really enjoyed our stay with you and would thoroughly recommend it to others. A delightful hotel in a lovely part of the city. The staff were so friendly and helpful. Many thanks for making this part of our holiday so enjoyable
2025-09-04
Merci pour votre accueil, disponibilité et getillesse.
2025-09-03
Everyone at the front desk was wonderful
2025-09-02
A really wonderful stay with excellent staff interactions at every stage.
2025-09-02
Vielen Dank, es wsr wunderbar
2025-09-01
Merci pour votre accueil et votre professionnalisme!
2025-09-01
We really liked the expierence and I plan on coming back in the future.
2025-08-30
Great stay, beautiful place, spacious rooms and great staff.
2025-08-30
yeah the night manager was lovely and not full on but charming. There was also another guy who served us breakfast the following day, he was lovely 2. He was about 40 and wore glasses. It was the guy in the bar in the evening who i felt was not at all geniune. Very false. Also need to mention a lovely guy who seemed to be a cleaner but very well dressed. he did not serve people but was always either hoovering or cleaning but so polite and helpful
2025-08-29
Dem sehr freundlichen Personal im Haus möchten wir noch einmal Danke sagen.
2025-08-26
Very friendly and helpful staf!
2025-08-25
ALL THE STAFF WERE FANTASTIC. ROOMS WERE VERY CLEAN. FOOD WAS VERY GOOD.
2025-08-24
Vielen Dank für einen sehr schönen Aufenthalt, ich komme gerne wieder und werde ihr Haus empfehlen!
2025-08-24
Well run hotel . With friendly staff
2025-08-24
We had an absolutely fantastic time from beginning to end and your hotel and the courtesy of your stuff really made our trip to Venice extra special.
2025-08-24
Amazing stay again - remains our number one choice when we visit Venice. All staff were great and really loved room 401. We will be back and in the meantime continue to recommend to our family and friends! Many thanks.
2025-08-21
Great assistance at the front desk. Top service.
2025-08-20
Thanks for a wonderful stay in Venice.
2025-08-18
Very nice and kind staff:)
2025-08-18
Le personnel etais très accueillant, serviables, a l'écoute et tres professionnel. L'établissement est propre, bien climatisé, spacieuse. Je remercie toute l'équipe de cette établissement.
2025-08-18
A wonderful hotel in a perfect position - we loved every minute of our stay! We’ll be back!
2025-08-17
Gracie!
2025-08-17
Brilliant stay, everything perfect
2025-08-15
Had a wonderful stay in the hotel in your beautiful city, staff couldn't have been more helpful or friendly, thank you so much
2025-08-15
A beautiful and unforgettable city with a charming and elegant hotel. Thank you so much for the very helpful and thoughtful service and care.
2025-08-15
Personale molto professionale e disponibile
2025-08-14
Excellent customer service and guest relations Grazie Mille!
2025-08-12
Thank you for the best stay in Venice! My partner had the best first visit to Venice, and I had my best 12th or 13th visit! Your staff are fantastic, and the hotel is beautiful! Keep up the excellent work!
2025-08-11
Grazie mille
2025-08-09
Thank you for your kindness and professionalism
2025-08-09
Excellent staff attitudes and conduct.
2025-08-07
Your tram were excellent as per our last visit
2025-08-05
Sehr gutes Team, tolle Mitarbeiter, alle sind freundlich und zuvorkommend
2025-08-01
Vielen Dank für den tollen Aufenthalt in Ihrem Haus und die persönliche Ansprache, wir haben uns wie Prinzessinen gefühlt...
2025-07-31
The reception staff was very professional and pleasant
2025-07-29
All staff and cleaning staff, was very nice and helpful. We enjoyed the free boat trip to Murano.
2025-07-28
Alles war Perfekt. Weiter so
2025-07-27
The bartender was fantastic! Pervais (sp)
2025-07-27
Wonderful staff! Very friendly and professional. Every staff member that we encountered provided outstanding customer service. Thank you!
2025-07-22
This was the best hotel we stayed at during our 7 week Europe visit. The staff were beyond accomodating and very lovely. Every staff member went above and beyond to ensure our stay was so memorable. We WILL be back!
2025-07-22
I would like to acknowledge the outstanding service of all staff we had over our 4 day stay. Excellet information, At the front desk.& male staff at the Bar made lovely daiquiris. Very pleasant breakfast ladies & gents. A very nice atmosphere.
2025-07-20
Sehen Sie bitte in der Bewertung weiter oben. Alle sehr sehr nett und zuvorkommend!
2025-07-19
My 4 stay at this hotel and would chose again . Staff are friendly, courteous and always helpful. All areas are immaculately clean . Nothing to fault
2025-07-18
The staff were so helpful, please do pass on our thanks
2025-07-16
We had a lovely 4 nights in your beautiful hotel. The staff were all so friendly and helpful Thank you, we will be back
2025-07-14
The staff is so nice and welcoming. We really did feel like they were trying to take care of us.
2025-07-13
None
2025-07-11
All of your staff are excellent, courteous and helpful.
2025-07-10
Absolutely loved our stay. Thank you for everyone’s care and professionalism.
2025-07-07
Mach weiter so😀
2025-07-05
Sehr professionell geführtes Haus. Man kann sie unbedingt weiterempfehlen.
2025-07-01
I had a wonderful stay at the hotel, the WIFI connection was lost sometimes betweent the bar and the room. The TV channels for English were limited but I did not come to Venice to watch TV so that was neutral and we did not use the wake up service so that was neutral.
2025-06-30
Everyone was very friendly and helpful. Beutiful hotel.
2025-06-29
Thankyou for making our short break unforgettable All staff we're all very professional and extremely helpful Thanks for everything 👍
2025-06-26
Thank you for a wonderful stay! We had a lovely time. Your staff are wonderful especially Parvaiz. We will return.
2025-06-24
We had a wonderful stat from start to finsh. Arjol and Lorenzo were very helpful prior to my visit to help me plan my trip for my mother and two teenage daughters. When we were there all the staff were exceptionally friendly and warm and we felt very welcome. The hotel is beautiful and in a perfect location but the staff are a credit. I will happily recommend this hotel to my clients, and my Travel Counsellor colleagues (there are 2000 of us!). I also hope to return with my husband.
2025-06-23
Gentilezza alla reception da 6 stelle Grazie mille a Luigi per le attenzioni e la gentilezza
2025-06-23
Outstanding staff!
2025-06-23
Daniel was terrific
2025-06-21
i’ve been to venice several times but this is the best one by far the hotel spotless clean staff are more like friends than staff very warm welcome from every member of staff we stayed 4 nights and i wished could could of stayed longer i will be back to this hotel only it felt a little home from home
2025-06-20
A fantastic hotel, great location and great helpful staff. Would love to visit again.
2025-06-19
All the staff were superb. Friendly, helpful and made our first trip to Venice memorable. If we return we will stay with you again and we will recommend you to family and friends.
2025-06-15
Waiting staff at breakfast very friendly and efficient. Special mentions for Parfais and Luigi
2025-06-15
A big tnx to all staff in your hotel for their friendly and gentle behavior.
2025-06-15
Thank you for making a special moment in my life like my art exhibition a wonderful experience. You were courteous and very helpful. It was a pleasure staying with you.
2025-06-14
The staff were very friendly and helpful,giving advice and suggestions for places to eat &visit. Nothing was too much trouble.
2025-06-14
A lovely hotel in a wonderful location The staff were all extremely helpful . We appreciated the bowl of fruit in our room as it was our wedding anniversary it was a thoughtful touch We will definitely be recommending the hotel to friends .
2025-06-14
Thankyou for another stay with your courteous and helpful staff
2025-06-14
It was all perfect thank you. A coffee machine in the room would be great.
2025-06-14
I felt all the staff were very professional, courteous and helpful. In particular, Andrea, Roberto, Arjol and Luigi.
2025-06-13
Thanks to the management team for ensuring a seamless and enjoyable stay.
2025-06-13
Wet impressive hotel. We will always use it on future trips to Venice.
2025-06-13
My wife and I had a very nice stay. I would recommend the hotel to anyone visiting Venice. We hope to be back some time.
2025-06-11
Great hotel, great staff. Super job by all
2025-06-07
I loved the old world charm of Venice. And the hotel staff were friendly, helpful and it was very apparent that they were committed my family having a great stay. Of the 4 cities we visited, Venice was an awesome place.
2025-06-04
Grazie per il nostro breve soggiorno
2025-06-02
All the staff during our stay were fantastic, hotel management, bar, and breakfast. They really made us feel at home.
2025-06-02
Wir hatten einen wunderschönen Aufenthalt in ihrem Hotel. Vielen Dank für Ihren Service und Ihre Aufmerksamkeit.
2025-06-01
Es war ein sehr schöner Aufenthalt, wir kommen sehr gerne wieder !
2025-06-01
We had a very lovely time. The staff was wonderful. Breakfast was the best of our entire trip. Only negative was that there was virtually no American TV stations to watch. Would absolutely recommend to others.
2025-05-31
You were all - and I mean all - amazingly helpful and professional. You told us where to go to eat, what to see and arranged transport for us all without a hitch. Absolutely superb staff from top to bottom.
2025-05-29
Thank you so much for a really wonderful stay. I was taking my mother to visit Venice for her first time, and you made us both feel very comfortable. A lovely hotel - friendly, comfortable, luxurious, and in a perfect location.
2025-05-28
Merci pour votre acceuil et votre courtoisie c'était parfait
2025-05-28
Very friendly and helpful staff at front desk. They suggested some activities that were great and always smiling and willing to assist
2025-05-26
Marco at the bar and other staff were very welcoming and helpful
2025-05-26
Thank you so much for your kind hospitality! It was our first time in Venice and we loved it! We will be back! Your staff was extremely kind and helpful and we will be recommending your hotel to others. Grazie!
2025-05-25
Our stay with you was great. Thank you very much for all the good care. Our friend needed medical help and the staff was very helpful and involved. Thank you very much for everything. We would love to come back.
2025-05-25
We really enjoyed our first visit to Venice. Hotel and staff excellent, a good location, would definitely revisit.
2025-05-25
Thank you for tanking our stay perfect
2025-05-25
The staff was tremendous during our stay. My daughter commented “they feel like family”. Everyone so kind and considerate plus very attentive to our needs.
2025-05-25
I have written a Google review under my name :)
2025-05-24
Top Organisation, Stammgäste werden optimal behandelt.
2025-05-19
we visited your hotel as a "honeymoon" (40 years of marriage). our stay was formidable due to its location, excellent and very kind staff. A next time in Venice will be in your hotel
2025-05-19
We were so glad to be back in your charming hotel. It was just as we remembered it. We were made to feel so welcome ? Everyone on the front desk was friendly and helpful, and seemed genuinely happy to see their guests. The room was cleaned to a very high standard every day. Staff in the breakfast room were friendly and professional. We especially loved the water pistols!
2025-05-19
Nicola was so welcoming and kind. He also suggested the best dinner restaurant to me. One of my favorite meals in Italy at La colombina.
2025-05-16
Thanks for all
2025-05-16
Accueil parfait Personnel très professionnel et charmant
2025-05-13
Roberto was so helpful during the checking in process. Offered lots of advice and a genuinely nice guy. Andrea was just super nice and friendly. To be honest, all of the staff were fabulous. Lovely hotel.
2025-05-10
Één hotel die een aanrader is.
2025-05-10
Reception staff are brilliant
2025-05-10
All staff were excellent!
2025-05-10
All staff on reception were obliging and helpful. Also they looked smart too
2025-05-09
Nous remercions le staff de la réception qui a été très agréable pendant le séjour. Le staff du petit-déjeuner également.
2025-05-08
c'est un bel hotel , et le personnel est parfait.
2025-05-07
Merci votre accueil chaleureux et merci au bar !
2025-05-07
Excellent as usual
2025-05-06
Nous avons apprécié l'accueil, la propreté de la chambre. Très bien situé que ce soit pour prendre les navettes aéroport, et le plus la situation au calme tout en étant proche des lieux animés. Les réceptionnistes ont été de bons conseils. Merci à tout le personnel car nous avons passé un agréable séjour.
2025-05-06
We thoroughly enjoyed our stay
2025-05-05
We had a “snafu” in our reservation that was our own fault. The staff went above and beyond to get us accommodations.
2025-05-05
The Staff were very knowledgeable and always polite and wanting to help
2025-05-03
The staff was wonderful we enjoyed everyone! We will come back.
2025-05-08
Super great!!!
2025-04-30
Thank you for making our stay enjoyable. The restaurant suggestions were very good.
2025-04-30
Absolutely tremendous stay, extremely courteous and knowledgeable staff, spotlessly clean, beautiful decor, great location. We are very happy customers.
2025-04-30
All of the staff were gracious and very helpful. I apologize for forgetting his name but the gentleman working the overnight shift was great
2025-04-30
Thankyou to all the staff for looking after my sister and I for lovely 3 days
2025-04-29
Wir verbrachten eine super Zeit bei Ihnen und können Ihr Hotel auf jeden Fall weiterempfehlen. Sämtliches Personal war stets sehr freundlich, zuvorkommend und informierte uns stets äusserst kompetent. Auch die Lage ist genial und wenn wir Venedig erneut einen Besuch abstatten, dann kommen wir auf jeden Fall wieder zu Ihnen!
2025-04-29
We would just like to take time to thank each and everyone of the staff working at this beautiful hotel. We had the best time from the moment our Water Taxi dropped us off right outside the Hotel Ai Mori d'Oriente. At breakfast Luigi and Mara wished my wife a Very Happy Birthday (I didn’t prompt them, it was in the hotel information when I booked) and gave her a nice little gift from all the staff. To Daniel and the Team at the bar (I’ll be following Daniel’s progress in his Ultra Marathons as he will also keep me running to keep at his pace) to all the Reception Staff who were informative and knowledgeable. And last but not least Rosy the Housekeeper, thank you for keeping our room topped up with water. Would we stay again? 🤔 100% yes! A memorable vacation had by us both. Thank you all. ❤️ Ian Birnie.
2025-04-29
Complimenti a tutto il servizio Staff
2025-04-26
Everything was fantastic, we will definitely come back
2025-04-26
All the staff from the minute we arrived were so welcoming and lovely. Given lots of information on different things to do throughout our stay.
2025-04-26
This holiday was part of our honeymoon and the hotel and all it's staff made our stay an unforgettable one. Thank you so much for everything. Mark and Jenny.
2025-04-23
Super tolles Personal, Hotel und Zimmer mit einem klasse Frühstück! Danke für tolle drei Tage bei ihnen, gern kommen wir wieder zurück!
2025-04-23
Bravo belle image de l italie Accueil au top
2025-04-22
GRACIAS POR HACER DE NUESTRA ESTANCIA ALGO TAN AGRADABLE, NOS HABÉIS SENTIR EN CASA 🤗
2025-04-22
Danke an sämtliches Personal für den hervorragenden Service! Wir kommen garantiert wieder!
2025-04-21
Ich war mit meiner Enkelin unterwegs und das erste mal in Venedig. Wir sind sehr herzlich aufgenommen worden, dafür ganz lieben Dank.
2025-04-20
We loved the hotel the staff . Everything was just perfect for us thank to the who team
2025-04-18
Excellent service
2025-04-18
Thanks for a lovely stay - all the staff were great
2025-04-17
Muchas gracias al personal por estar siempre atentos y amables
2025-04-17
Merci pour votre accueil et votre gentillesse !
2025-04-16
This was our 5th or 6th stay in your hotel. And this time we brought our family, including our grandchildren. Everyone enjoyed their stay.
2025-04-15
Thanks for great service, looking forward to visit again..
2025-04-15
Thank you to all the staff that made our stay in Venice very enjoyable.
2025-04-14
..
2025-04-13
Loved our stay with you. Superb staff - so helpful and very professional. One of the best hotels we have ever stayed at. Will definitely be staying again.
2025-04-13
Vielen Dank. Es war alles bestens.
2025-04-13
Arjol and the other desk staff were phenomenal.
2025-04-13
Merci Anna et tout le monde
2025-04-09
To all the staff at the hotel, we had a wonderful stay, the friendliness and knowledge of the area from everybody was superb
2025-04-08
You were all magnificent. Your reception staff were knowledgeable and friendly. The gentleman who ran the bar was efficient and really professional and made lovely cocktails.
2025-04-08
Lovely hotel, very friendly staff
2025-04-07
Thank you for a great welcome and stay
2025-04-07
We chose the destination carefully as we were celebrating our Silver Wedding anniversary. We were thrilled with our choice. From start to finish everything was perfect. The hotel and our room were spotlessly clean. ALL the staff were fabulous. The reception staff couldn't do enough for us and we're so helpful (finding my sunglasses and posting post cards!!) We loved our stay. Thank you for helping us create the memories we wanted. With kind regards to all. Emma and Phil (room 103)
2025-04-06
We had a fantastic stay at the hotel, the welcome from staff was fantastic. The hotel was so clean and tidy! Received fresh towels daily which was lovely. Breakfast was fantastic as was the bar service
2025-04-06
Es war ein rundum sehr angenehmer Aufenthalt in Ihrem Haus. Wir haben uns sehr wohl gefühlt!
2025-04-05
Beautiful hotel in a clam section.
2025-04-05
Thank you very much for making our stay so welcome.
2025-04-05
Great team all very polite and made our stay memorable
2025-04-04
I'd like to say that all of the staff were absolutely wonderful during our stay, especially as my partner wasn't feeling well on one of the days and the staff checked in on us/made sure she had access to tea etc. I was especially impressed with Chiara when we checked in - she provided some fantastic guidance and recommendations about local attractions and marked them all on a map for us. Overall, the hotel was fantastic and we will definitely be staying again when we come back to Venice.
2025-04-02
alla disponibilità e cortesia del sig Roberto
2025-04-02
Grazie mille - soggiorno veramente formidabile
2025-03-31
Parmi les différents hôtels que nous avons fréquenté, le vôtre est clairement au dessus du lot, sur tous les plans. BRAVO.
2025-03-31
I would like to thank all the staff. We had a wonderful stay at your hotel.
2025-03-30
Merci pour votre accueil et votre gentillesse
2025-03-30
A superb service and superb hotel in every respect, thank you
2025-03-29
Your staff do a wonderful job in welcoming guests, their English is fantastic
2025-03-29
This was our 2nd stay here we came 2 years ago an will definitely be back! Thank you so much to all the staff especially Roberto he was so so helpful!
2025-03-26
Our first time in Venice, so pleased with our choice of hotel. All staff were friendly helpful and polite. We received lots of information on the city on our arrival. Rooms and breakfast were above our expectations and I would like to thank you and you’re wonderful staff so much for making our visit even more wonderful
2025-03-25
Grazie per l’accoglienza e disponibilità ..
2025-03-25
Wir waren zum zweiten Mal für 6 Nächte bei Ihnen, es war wieder eine wunderbare Zeit in Ihrem schönen, gemütlichen Hotel. Der Service und das Ambiente Ihres Hotels haben uns begeistert! Wir kommen sehr gern wieder ;-) Auf solch ein tolles Team an Mitarbeitern können Sie wirklich stolz sein !
2025-03-24
Wir sind inzwischen 3x bei Ihnen zu Gast gewesen und fühlen uns bei Ihnen immer sehr wohl. Sollten wir wieder nach Venedig kommen sind wir bei Ihnen mit Sicherheit wieder Ihre Gäste. Wir bedanken uns herzlich bei Ihnen und wünschen Ihnen Allen Gesundheit und alles Gute.
2025-03-23
Es war jedes Mal eine Freude, am Empfang begrüßt zu werden.
2025-03-22
machen Sie so weiter Hotel empfehlenswert
2025-03-20
Each and every member of staff was polite and helpful. The hotel was beautiful and incredibly quiet.
2025-03-17
Reception staff
2025-03-15
Prachtig Hotel. Heel vriendelijk personeel. Heerlijke dagen gehad En er wordt meteen actie ondernomen wanneer je ergens een probleem mee hebt 👍🏻
2025-03-15
I could not recommend this hotel more to stone that was thinking of going to Venice. From the time we arrived to the day we left, the service, smiles, engagement of all staff was incredible. They so helped us navigate our way through Venice. We in fact did not want to leave!
2025-03-14
We were there for 1 night but everything was perfect!
2025-03-12
Sehr freundliches, kompetentes Personal!
2025-03-11
Thanks for the gift for Mrs Purcell’s 50th birthday and for recognising International Women Day
2025-03-11
Front desk so very helpful!
2025-03-10
The stay at your hotel was ferry nice the staff is proffesionol and ferry kind. Thanks for this unforgettible time
2025-03-09
Very friendly and professional staff
2025-03-08
Je tiens à remercier tout particulièrement Nicola de la conciergerie pour sa disponibilité et son temps passé dans nos échanges par mail! Un grand professionnalisme ! Bravo et merci!
2025-03-07
This was our first trip from US to Italy and Europe. Couldn’t have asked for a better stay
2025-03-05
We had a lovely stay. Thanks to the whole team. We appreciated the recommendations on restaurants and activities. We’d love to come back.
2025-03-05
It was the first time in Venice and the stay in that hotel and the staff made us feel very comfortable. Thanks for all. We´ll come back again!
2025-03-04
It was all wonderfull nothing to add you are 10!!!
2025-03-04
Super liebe Mitarbeiter*innen und sehr schöne Zimmer
2025-03-04
Thank you for you great service. We enjoyed staying and your hotel and everyone was extremely helpful.
2025-03-04
Friendly efficent service
2025-03-02
Un merveilleux séjour ! Le personnel de l’accueil est particulièrement gentil et serviable. Un merci tout spécial à Roberto.
2025-03-02
The most welcoming hospitable professional and warm staff we ever encountered. Our huge compliments for making each and every visit an experience ❤️🙏🏻
2025-03-02
Had a wonderful stay , loved the room , the very helpful staff . Will be the place we stay on our next visit to Venice
2025-03-02
Thank you for a great stay with helpful and friendly staff
2025-03-02
Remerciement à Mme Eléonore pour le nettoyage de la chambre et un grand merci à Andreas pour son accueil de nuit
2025-03-01
Thoroughly enjoyed our stay. Staff very welcoming particularly Parvais who was very hospitable.
2025-02-28
Sono stato piacevole ospite della Vostra struttura, mi piace la sua locazione in zona tranquilla ma molto suggestiva e non priva di arte e storia, sarò sicuramente da Voi non appena possibile. Grazie per la professionalità e la disponibilità.
2025-02-28
Un grand merci pour votre gentillesse et disponibilité. Nous reviendrons c'est promis
2025-02-26
Bravo et félicitations
2025-02-26
Sehr kompetentes, engagiertes und freundliches/fröhliches Personal- insbesondere an der Rezeption. Sehr gut gefallen hat uns der flexible/unkomplizierte Zimmerwechsel zu Beginn des Aufenthaltes 305 nach 405. Sehr gutes Frühstück!
2025-02-24
a tutto lo staff
2025-02-23
Wir haben uns wie immer sehr wohl gefühlt bei Ihnen. Es ist sehr angenehm, wenn man sich nach einem Tag in der Stadt an so einem angenehmen Ort zurückziehen kann. Am meisten freut uns der herzliche Empfang in der Nacht durch Herrn Andrea beeindruckt.
2025-02-23
Andrea in particular made us feel very welcome
2025-02-23
A lovely hotel in a great location .
2025-02-21
Bravo !
2025-02-21
Thank you very much for lovely accommodation and for suggesting restaurants and activities.
2025-02-19
Your service was fantastic, from the moment we arrived till check out. Would definately visit Venice again just to stay here!!
2025-02-19
Bonjour Personnel charmant et de qualité une superbe équipe
2025-02-18
Très agréable séjour, une équipe plurilingue disponible et souriante, un véritable plaisir.
2025-02-18
Votre.personnel au TOP
2025-02-16
Everything was great, my husband and I enjoyed our stay and are thankful for the gentlemen at the check in desk who shared recommendations, information about the city, and had a great sense of humor.
2025-02-11
Es war sehr schön bei euch und wir haben uns auch mit unserem hund aber wohlgefühlt!
2025-02-09
Vielen herzlichen Dank! Wir hatten einen zauberhaften Aufenthalt. Das Zimmer war fantastisch.
2025-02-08
Wonderful team and very kind and professional
2025-02-08
Bravo, très bel hôtel bien tenu,
2025-02-08
I was travelling with 3 girlfriends and we had the best time ever. Your hotel is exquisite, we never stayed before in Cannaregio and loved the quiet location. The breakfast buffet is absolutely fantastic, the choice amazing (even gluten free!!!) and the staff, especially the lady could not be better than that. Definitely you manage an hotel to recommend to my friends and family
2025-02-04
Personale molto gentile e disponibile alle richieste
2025-02-04
👏 👏👏
2025-02-01
Had a lovely staff, staff on reception very kind and helpful
2025-02-01
Personnel professionnel accueillant et disponible Avons beaucoup apprécié leur sourire et leur gentillesse.
2025-01-29
Struttura ben organizzata ed efficiente
2025-01-29
All the staff were very helpful and courteous and made my stay a pleasure.
2025-01-29
Another great stay with lovely helpful staff
2025-01-29
Wonderful hotel, wonderful staff, wonderful food and drink, wonderful location !
2025-01-28
Thank you so much. My daughter and I really enjoyed our stay. We were especially grateful for the advice on where to go, how to get back to the airport, places to visit. It was such a help. We look forward to coming back.
2025-01-26
Sehr schönes und ruhiges gemütliches Hotel! Wir haben uns wohlgefühlt. Dankeschön.
2025-01-26
Merci pour la disponibilité et la politesse de tous
2025-01-25
Ein seit Jahren sehr gut geführtes Hotel. Wir werden es weiter empfehlen.
2025-01-25
Excellent accueil et disponibilité
2025-01-25
Nous nous sommes senti à l'aise des notre arrivée à l improviste , le Monsieur à la réception aimable et qui parle bien français , boubakar serviable et courtois aussi ,
2025-01-21
Many thanks for fabulous stay. I have recommended you to all my friends.
2025-01-19
Estimados señores, mi estancia en su Hotel ha sido francamente agradable. Le felicito tanto por el estado de su HOTEL como del personal que en el trabaja. Mis felicitaciones
2025-01-17
Mi sono sentita meglio che a casa...
2025-01-16
Molto grazie per aver pensato a me per il mio compleanno. E solo un piccolo bella confezione di biscotto è una cartolins, ma un grande pensiero. E stat un bella inizia della giornata “ festa” grazie ❤️
2025-01-15
Wonderful stay, beautiful hotel and excellent staff. Marco at bar was brilliant.
2025-01-13
Thank you all for making our stay with you so memorable 🌞
2025-01-07
Many thnaks for a great time :-)
2025-01-07
Ringrazio tutto il personale, in particolare Daniel al bar, per la sua cortesia e professionalità.
2025-01-07
È sempre bello tornare dai voi!
2025-01-06
Grazie della gentilezza squisita e non scontata.
2025-01-06
Lovely stay overall thank you
2025-01-05
Merci pour ce séjour, pour votre sympathie, votre sourire et votre servitude. Très bel hôtel et emplacement !
2025-01-05
Vielen Dank für den schönen Aufenthalt! Die enorm freundlichen Miarbeitenden haben unsern Aufenthalt sehr angenehm gestaltet.
2025-01-04
Nous tenons à vous remercier pour la qualité du service et de la disponibilité à la réception. En plus de cela la localisation de l'hôtel est parfaite. Nous reviendrons avec grand plaisir Bien cordialement Michel et Stéphanie Caldana-Daoust
2025-01-01
Ein sehr gastfreundliches Hotel, mit sehr professionellen Personal. Das Obst und der Empfangssekt auf dem Zimmer bei der Ankunft ist eine wunderbare Aufmerksamkeit.
2025-01-01
Everyone a part of the hotel made our stay very memorable and one to remember thank you. We will be back.
2024-12-31
Nous remercions bien chaleureusement toute l'équipe de l'Ai Mori d'Oriente. Tout était parfait.... Conforme à nos attentes. Nous recommanderons votre établissement et nous comptons revenir au sein de ce bel endroit.
2024-12-29
Sehr, sehr höfliches Personal. Auch unser privater Transfer zu sehr später Stunde am Abend vom Flughafen in das Hotel hat reibungslos geklappt. Alle Mitarbeiter - egal in welchem Bereich arbeitend - immer sehr höflich und hilfsbereit. Ein grosses Lob und Kompliment dafür für so tolle Mitarbeiter!!
2024-12-28
Everyone is gracious and welcoming... very patient with our remedial Italian language skills.
2024-12-25
Lovey friendly check in staff very helpful
2024-12-25
Grazie mille per il fantastico soggiorno, per la professionalità del personale (albergo e bar) e per la pulizia esemplare della camera.
2024-12-23
Agradecemos la cortesía y disponibilidad del personal del hotel en todo momento. Nos hemos alojado en Ai Mori d' Oriente en varias ocasiones y sin duda volveremos.
2024-12-21
Vielen Dank daß wir wieder "unser" Zimmer bekamen und so einen schönen Hochzeitstag bei Ihnen verbringen konnten! Auch die Frühstückszeit ab 7 Uhr fanden wir sehr angenehm, sodaß man morgens nicht auf den ersten Cafe warten mußte :-)
2024-12-20
Merci pour tout
2024-12-20
Nous avons aussi laissé un message sur votre livre. Merci pour toutes vos attentions à notre égard. Avec une amie, c'était notre première découverte de Venise et des îles aux alentours. Votre hôtel était très bien situé par rapport au quartier historique, le ghetto juif ( dont nous avons appris l'existence ) ainsi que les quais d'embarquement des bateaux pour îles ou aéroport. J'espère pouvoir revenir quelques jours à Venise...
2024-12-18
the bar staff were outstanding , friendly and professional
2024-12-17
Siamo stati benissimo, vi ringraziamo per la professionalitá e per averci fatto sentire bene durante tutto il soggiorno. Donna e Eber
2024-12-17
Tutto lo staff presente da 12 anni ed i nuovi arrivati 😉
2024-12-16
Le séjour a été très agréable, mais trop court, prévoir au moins 3 jours L'emplacement de l'établissement est parfait (au calme, mais proche de tout en même temps) Personnel au top (très agréable, disponible, arrangeant, toujours près à rendre service, serviable) Je recommande vivement
2024-12-14
Really had a fabulous stay. Everyone was professional but approachable, friendly and readily available. We arrived after a turbulent flight and in a storm - and my husband was really unwell with motion sickness. The staff were attentive and concerned when we checked in, settling us in quickly and checking on his welfare the next day.
Excellent
Prenotazione e ricevimento
Soggiorno
Aree comuni
Camere
Bar
2025-12-09
Un grand merci pour ce séjour, personnel trés agréable et compétent, et merci pour ce trajet en taxi vers Murano.