2025-09-10
Everything was fantastic and very helpful
2025-09-09
Overall pleasant staff, helpful at meals. Bartender was very nice.
2025-09-08
Se fosse per me vi darei 5 stelle 🌟
2025-09-08
Sehr freundliche Bedienung.
2025-09-08
Servizio e cura del clienti ineccepibili. Bravi!
2025-09-08
Very nice hotel good location Pleasant staff I enjoyed my stay
2025-09-07
Thanks for the staff especially Katie at the counter. She is very helpful in assisting us with our transportation to get to our tours. We would like to thank also Marco at the restaurant for always assisting us whenever we dine there at La Pecora Nera Restaurante. We loved the food. This is why we always dine here. We will surely recommend this hotel and restaurant to our family and friends in Canada 🇨🇦. Thank you! God Bless!
2025-09-06
Grazie mille per tutti. Congratulations!!
2025-09-05
Your courtesy, patience and kindness has been greatly appreciated! Thank you!!!!
2025-09-05
Our first trip to Italy and Montecatini, we were impressed at the lovely town and district. The hotel management were very helpful and supportive and helped us get to the Opera. The staff at breakfast were very gracious and looked after us. Many thanks Carmel & Vincent McGrath
2025-09-05
Wij hebben genoten van ons verblijf in uw hotel. Het dagelijks diner en de topbediening gaan wij niet snel vergeten.
2025-09-03
Thanks to all off the staff. Wonderful in every department they work in, very helpful.
2025-09-02
Congratulations on maintaining this beautiful hotel. The special arrangement with the city for parking tickets on the street will be appreciated by many customers.
2025-09-02
Service was professional, hotel and all rooms clean.
2025-09-02
Lady in charge of breakfast really listened and sourced gluten free bread for me. She always had a great smile when she saw me arrive in the morning. Fair haired receptionist was so accommodating and great with her suggestions for thermal waters. Dinner was excellent and all staff were very attentive. Thank you to the owner for her invaluable help.
2025-09-02
All the Services, if reception, dining hall or bar were excellent!!!
2025-09-01
Accoglienza premurosa
2025-09-01
The Hotel provides what you need to be comfortable. Service and staff top notch. Rooms were kept clean. Front desk staff very helpful. I would love to visit again.
2025-08-31
Everything is great
2025-08-30
Lisa Parker-Gomm, was flawless. I f we book another trip I would be lass anxious if I knew Lisa was at the helm. Well done.
2025-08-30
Very nice stay thank you
2025-08-27
Beautiful town ; great hotel. Trip to top of hill and historical sites /church is a must ro
2025-08-27
Excellent stay
2025-08-25
We would like to thank Luana!! For helping make our stay that little extra special and memorable, by organising to reveal our babies gender to us with the balloons in our room, it was an amazing touch and got our stay off to a great start. We will most certainly be back to visit once our little girl is born.
2025-08-25
Ottimo tutto
2025-08-25
Thank you for a wonderful stay, The hotel is a beautiful place and the service is top quality. We would definitely stay again and recommend without without hesitation. Thanks again, Andrew
2025-08-24
Voglio sempre tornare da te
2025-08-24
The holiday was a wonderful experience thanks in no small way to the staff
2025-08-24
I letti sono comodissimi e la colazione è ricca e di buona qualità. Il personale è molto gentile
2025-08-23
Il personale presente in sala durante la colazione è stato cordiale, premuroso e professionale. Anche l'operazione di check out è stata svolta rapidamente e con gentilezza
2025-08-23
Staff showed 100% courtesy and extremely helpful at all times.
2025-08-23
Voglio ringraziare Luana per la sua cortesia, i camerieri presenti alla colazione. Grazie a tutti.
2025-08-23
Complimenti per la professionalità del personale e complimenti alla proprietaria per la sua costante presenza e gentilezza.
2025-08-22
È stato fantastico il nostro soggiorno
2025-08-22
Very good and straightforward reception and good info. Parking not easy, but this is not a fault of the hotel.
2025-08-22
grazie per la piacevole ospitalità
2025-08-22
Ringrazio profondamente il personale dell’hotel tutti super gentili ed educati… sempre ben disposti!
2025-08-22
Danke für die schöne Zeit mal wieder bei Ihnen im Hause - es war auch das dritte Mal ein angenehmer Aufenthalt!
2025-08-21
Very smooth reception and everything went well. Thank you
2025-08-20
grazie per l'accoglienza ricevuta e per la vostra profesionalità
2025-08-20
Ristorazione e personale perfetto, in particolare la professionalità della sig.ra Irene
2025-08-19
Ringraziamenti a tutto lo Staff!
2025-08-19
Sehr freundlich und hilfsbereit
2025-08-19
allo staff completo
2025-08-19
Abbiamo scelto di tornare da Voi per la vostra cortesia e i servizi offerti.
2025-08-18
Grazie a tutti. Ad Irene, all'intera Reception e, naturalmente, alla splendida Signora ed a suo figlio.
2025-08-18
Thank you for a truly wonderful experience.
2025-08-18
Grazie sempre per la disponibilità e cortesia di tutto lo staff. Non è mai scontato. Viaggio spesso per lavoro e sempre un po' negli stessi posti ma raramente si incontra la gentilezza..
2025-08-18
Grazie mille a tutti di cuore
2025-08-18
Un apprezzamento alla signora Luciana sempre attentissima ad ogni esigenza. Anche il personale tutto è sempre attento e pronto a risolvere ogni problema. Assolutamente nulla da eccepire.
2025-08-18
Vor allem der sehr freundliche, überaus serviceorientierte Umgang des Personals.
2025-08-17
Grazie per averci fatto passare delle bellissime serate alla pecora nera ristorante
2025-08-17
Nnnn
2025-08-17
Bediening erg professioneel en vriendelijk , schoonmaak, bed opmaken en handdoeken buitengewoon goed. Hartelijk bedankt hier voor Groeten. Alex en Fransisca Mulder
2025-08-17
I nostri complimenti vanno allo staff della cucina e del servizio in sala, altresi comunque a tutto lo staff dell’albergo
2025-08-17
Staff very accommodating and helpful
2025-08-16
grazie per l'accoglienza la cena a La pecora nera è stata favolosa grazie
2025-08-16
Compliments to the main bartender and belay crew!
2025-08-16
Спасибо. Все было прекрасно. В этот раз взял номер с ужинами. И они были прекрасны. Спасибо за отличный сервис и добрую атмосферу.
2025-08-16
Lovely reception staff. Very helpful. The dining room staff are exceptional. Friendly, attentive and cannot do enough for the guests.
2025-08-13
This was our second year of coming to your beautiful hotel and once again everything was amazing. The staff are friendly and attentive, the rooms and hotel are stunning. Fantastic location with lots to see and do and easily access to the train station to explore further afield. We will be back again I am sure! Thank you for making our wedding anniversary trip so special.
2025-08-10
Ottima accoglienza e rispetto
2025-08-10
Desk representatives we very pleasant and helpful
2025-08-10
Gentilezza, eleganza e disponibilità contraddistinguono il vostro hotel
2025-08-10
Personale gentilissimo,accoglienza ottima
2025-08-08
Thankyou to every member of staff who greeted us with a warm smile and did everything to make our stay literally perfect. We received nothing but the best treatment throughout our stay from the reception staff, cleaners, bar/restaurant staff right up to the management. The hotel was exceptional and if anything the pictures on the website we chose it from didn't do it justice!
2025-08-07
Thanks you for the pleasant and great stay. We felt very welcome and the atmosfere in the hotel is very good. Rooms are very tidy and good to stay in
2025-08-06
Very good hotel
2025-08-05
Agradecer al personal que nos atendio ambos dias en el desayuno (el chico y la chica mas jovenes) por hacernos sentir como en casa, por el trato tan genial hacia nuestro hijo pequeño.
2025-08-04
Merci continue
2025-08-04
Très satisfaits par la qualité de l’accueil et des prestations
2025-08-04
Accoglienza cortese e professionale, aiuto con le informazioni richieste esaustive. Camera confortevole, silenziosa e pulitissima.Sicuramente soggiorneremo nuovamente presso la struttura
2025-08-04
Amazing dinners!
2025-08-04
Awesome people
2025-08-03
Complimenti
2025-08-03
I stayed with you ten years ago and am happy to say I loved every minute of my stay just as I did ten years ago 🥰 Thankyou
2025-08-02
Хороший, ухоженный отель, доброжелательный и внимательный коллектив. Очень приятная хозяйка отеля.
2025-08-02
The staff were very friendly and helpful and made my stay very enjoyable
2025-08-01
I appreciated the professional staff who treated us with respect and support during our trip. They made changes and worked hard to make us feel welcome.
2025-08-01
We had a lovely stay at your hotel. The staff were so friendly and helpful. Nothing was too much trouble - A real credit to the hotel. Thanks to all.
2025-07-30
Thank you for making my stay so homely.
2025-07-30
We’ve had a wonderful stay at this hotel thank you all so very much to all the staff from Christine and David room 230
2025-07-28
Accueil merveilleux et efficace. Merci aux personnes de la réception et à la directrice venue nous saluer personnellement.
2025-07-27
Thank you to all at Ercolini & Savi for your assistance in organising taxis ahead of our visit, special thanks to Valentina for her excellent attention.
2025-07-27
fortemente raccomandato!!
2025-07-27
Personale disponibile e cortese
2025-07-27
Besonders hervorzuheben ist das angeschlossene Restaurant mit hervorragender á la carte-Küche und tollem Service
2025-07-27
The lady working at breakfast en the young man behind the bar in the evening deserve some extra credits for recognising people even after 1 day. Its nice to see people enjoying their job like them!
2025-07-27
Ringrazio per l’assistenza fornita sin dall’inizio. Ci siamo sentiti come in famiglia.
2025-07-27
We found the service here to be excellent with a friendly, helpful staff.
2025-07-26
I am very grateful for a quite pleasant experience.
2025-07-26
Reception personel was outsranding! Polite yet friendly and cheerful! Loved them all
2025-07-25
I complimenti riguardano la cortesia alla reception e la professionalità del ragazzo giovane al bar
2025-07-25
ho apprezzato il biscotto/cialda di Montecatini..molto buono, un prodotto tipico e un ricordo da sgranocchiare
2025-07-24
Personnels de salle très gentils
2025-07-24
grazie per l'accoglienza
2025-07-23
Continue this way!!
2025-07-22
Thanks for the lovely welcome. Professional and kind
2025-07-22
Thank you to everyone for a wonderful stay and excellent service.
2025-07-21
Accoglienza gentile e professionale
2025-07-20
Grazie della cortesia
2025-07-20
Grazie di tutto esperienza bellissima come sempre. La nota migliore è la colazione troppo buona
2025-07-20
Con piacere ritorno per brevi soggiorni da qualche anno Trovo persone disponibili all’atto della prenotazione e all’arrivo.
2025-07-19
Highly appreciate your service
2025-07-19
Congratulations on building a very nice, friendly, and familiar team:)
2025-07-19
Grazie per tutto
2025-07-19
Tutto bene
2025-07-16
Ringraziamo per la disponibilità, la celerità dei riscontri e la professionalità del personale.
2025-07-16
Thank you to the cleaning stuff for their outstanding work and thank you to the young gentleman at the bar always obliging and always with a big smile.
2025-07-16
Accoglienza familiare e cordiale, grande professionalità
2025-07-15
Nous avons passé un séjour exceptionnel de 10 nuits à l’Hôtel Ercolini e Savi. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le personnel a toujours été attentif, souriant et prêt à rendre service, ce qui a grandement contribué à la qualité de notre séjour. La chambre était confortable, propre et élégamment aménagée. Le petit déjeuner était varié et délicieux, servi avec soin dans un cadre agréable. Nous avons également beaucoup apprécié la localisation idéale de l’hôtel, au cœur de Montecatini Terme. Nous tenons à transmettre nos sincères remerciements à toute l’équipe ainsi qu’à la direction de l’établissement pour leur accueil irréprochable et leur souci du détail. Grâce à vous, nous repartons avec de merveilleux souvenirs. Nous recommanderons votre hôtel sans hésitation et espérons y revenir lors d’un prochain voyage en Toscane. Merci infiniment !
2025-07-14
Xxx
2025-07-14
very nice staff
2025-07-14
Everything bar the fridges was spot on. Helpful, professional staff we would recommend this hotel.
2025-07-14
Лучший отель и ресторан в Монтекатини Терме
2025-07-14
Thank you for everything. Everyone was so friendly. Like to come back
2025-07-14
Very nice staff. Thank you
2025-07-13
Personnel d'accueil très agréable, très professionnel Personnel de service du petit déjeuner, très professionnel Literie et chambre très propre
2025-07-13
As regular customers, we are satisfied.
2025-07-12
Enjoyed our stay in your hotel, just like last year
2025-07-11
Thank you, it is a beautiful hotel, nice breakfast and and the staff very helpful and welcoming. The restaurant is a bonus, I loved the food, we all did, and we got 10 % discount! Thank you!
2025-07-11
I would like to thank you for the fact that the room was cleaned very nicely every day and we received clean towels.
2025-07-08
Staff very considerate and helpful
2025-07-08
personnel discret et competant
2025-07-08
The rooms were clean. The breakfast service was quite adequate. Thank you.
2025-07-07
Das Personal an der Rezeption war ausgesprochen freundlich und hilfsbereit
2025-07-07
Lovely place comfortable clean I will recommend it to everyone my family were very happy I’ll come back
2025-07-07
Personale gentile e professionale
2025-07-07
Very nice staff, excelkent breakfast, comfortable beds, good location.
2025-07-07
Thank you for hospitality only issue was parking the last night 5 July I could find parking very hard
2025-07-07
Una struttura bellissima, ben curata, con un ottimo rapporto qualità prezzo
2025-07-06
Der Service im Restaurantbereich ist überaus freundlich, aber eigentlich in allen Bereichen.
2025-07-06
Ottima posizione, personale estremamente cordiale
2025-07-06
Wir haben uns sehr wohl gefühlt. Alles war in Ordnung. Das Personal war sehr freundlich und hilfsbereit. Danke
2025-07-06
I would like to thank the whole team for the warm welcome, in special the people who serve the meals!
2025-07-06
Accolti con molta cortesia
2025-07-05
Grazie per reso il mio soggiorno speciale. Personale estremamente cortese ed attento non solo con me ma anche con il mio cagnolino. Graditissimi i cadeaux riservati a me ed al mio pelosetto.
2025-07-05
Special thanks to the lady manager at the breakfast & dinner.
2025-07-04
Grazie per l'ospitalità. Ho avuto modo di conoscere il V/s Hotel per motivi di salute. Dovrò tornarci ancora per essere sottoposto a Visita al Santa Rita Hospital, sicuramente sarò, V/s ospite.
2025-07-04
THE STAFF THAT WE DEALT WITH WERE EXCELLENT IN ALL OUR DEALINGS . HIGH CLASS ATTENTION TO DETAIL , AND VERY SPECIAL , PROFESSIONAL SOLVING OF OUR PARTICULAR NEEDS .
2025-07-03
Hotel is beautiful. Staff were courteous and knowledgeable
2025-07-03
Thank you so much for our stay it was lovely
2025-07-02
Au personnel de l acvueil qui nous a bien aidé
2025-07-02
The hotel room was clean and comfortable, and we were happy to see it tidied up every day. The breakfast buffet was excellent, with a wide variety of options including fresh fruit, pastries, juices, bread with spreads, and desserts. Dinner was very well organized with a multi-course menu. We appreciated the opportunity to choose dishes in advance and found the food delicious and well-presented. The service staff were friendly, efficient, and clearly made an effort to communicate in English, which we appreciated. The reception desk was always staffed, and the employees were helpful and welcoming. Once again, thank you for the wonderful hospitality. We had a great time and would definitely consider staying with you again in the future. Kind regards, Cato
2025-07-02
Thank you so much for a wonderful stay, and upgrading our room, Staff were very friendly. Everything was perfect!
2025-07-01
Мои наилучшее пожелания, я вас люблю
2025-07-01
Complimenti per la gentilezza e la professionalità
2025-07-01
Irene was a wonderful food server. We really enjoyed her.
2025-07-01
Disponibilità, gentilezza e cortesia. Grazie mille al personale di prima accoglienza. Tutto perfetto anche per la pulizia della camera.
2025-06-30
Vielen Dank für den Aufenthalt in Ihrem wunderschönen Hotel. Danke an Ihre sehr freundlichen und hilfreichen Mitarbeiterinnen an der Rezeption. Das Frühstücksbuffet war überragend. Ebenso das Abendmenu für die Gäste.
2025-06-29
Complimenti x la gentilezza
2025-06-29
Lovely hotel, great visit
2025-06-28
Accoglienza molto gradevole da parte della receptionist Camera perfetta
2025-06-27
STRUTTURA MOLTO ACCOGLIENTE. LA CONOSCO DA ANNI .... SEMPRE IMPECCABILE ALLA RECEPTION RAGAZZE MOLTO PROFESSIONALI E GENTILISSIME
2025-06-27
staffa fantastico ci ha aiutato in tutto e sono tutti molto professionali
2025-06-27
Merci pour l'accueil et pour le service impeccable, nous restons une nuit de plus car la chambre est très confortable.
2025-06-27
Alla reception sono sempre molto attente e carinissime
2025-06-26
Good team, good leadership.
2025-06-26
Semplicemente grazie per la gradita ospitalità e cordialità a tutto il personale che ci ha seguito nel corso della breve sosta
2025-06-25
Reception staff were always helpful, well informed and friendly. Especially Valentina. The whole team are good - well trained, considerate and efficient without being familiar.. Well done everyone.
2025-06-24
Qualità/ prezzo eccezionale
2025-06-24
Special thanks to Irene for her personal attention for every individual guest. We appreciate the initiative to offer a free drink when not cleaning the room.
2025-06-24
Very nice lobby, inviting lobby bar with special drinks of the day, elegant atmosphere in the restaurant, very good food and excellent service. Thanks to all the staff as well as to the management. We appreciated to be welcomed by the owner every day in person.
2025-06-23
Wir waren, wie auch die letzten Male, wiederum sehr zufrieden. Die Staff im Speisesaal ist immer sehr freundlich und zuvorkommend; Jréne ist äusserst kompetent, liebenswürdig, kennt langjährige Gäste und deren Wünsche! Liebe Grüsse an die Staff. Wir werden wieder zu Ihnen kommen; bis dahin wünschen wir Ihnen eine gute Zeit und weiterhin viel Erfolg. Viele Grüsse
2025-06-23
Special thanks to Irene!
2025-06-23
Great job!
2025-06-23
Ottima accoglienza e gentilezza. Ho gradito la cialda omaggio.
2025-06-22
Nous avons apprécié l accueil, la très belle chambre et la qualité du petit déjeuner. C'était très bien, à recommander. Merci
2025-06-22
Complimenten voor uw keurige hotel
2025-06-20
juste merci
2025-06-20
Soggiorno piacevole e adeguato al costo
2025-06-19
no comment
2025-06-19
The staff we encountered were all friendly and polite, especially the lady who checked us into the hotel. This is the third time I gave stayed at the hotel, and would certainly hope yo do so again.
2025-06-18
All the staff we encountered we all happy to assist us and were very polite. We enjoyed our stay very much. Kind regards, Robert Bulloch
2025-06-18
We have been helped very well by Irene. Because of my wife’s illness she was on a strict diet. We had informed you about that and from day 1 Irene helped my wife in finding the right things to eat and still have excellent meals. She really cared for us. Therefore our stay here was much more enjoyable.
2025-06-17
So appreciative of the gluten free plate of breakfast items. Especially loved the croissant which I have not found in US.
2025-06-16
Complimenti per la cordialità e la professionalità con cui accogliete i vostri ospiti. È stato un piacere soggiornare nella vostra struttura.
2025-06-16
Mercikes en top team
2025-06-15
Sono Maria Pia ringrazio tutto lo staff Irene in sala sempre disponibile e accorta soddisfando le nostre richieste Ottimo il menù Un carissimo saluto alla sig. Luciana che mi ha riportato ai bei tempi quando andavo nella stessa struttura con i miei genitori !!
2025-06-15
Gentilissimi e molto disponibili con le nostre richieste per mio papà disabile.Grazie mille
2025-06-15
You are all doing a great job! Thanks!
2025-06-14
Thank you
2025-06-14
Molto gentili e premurosi
2025-06-12
Grazie di nuovo per il bel soggiorno da voi tutti!
2025-06-11
We liked the option of getting a drink coupon in place or room service. All of the employees were friendly. We enjoyed the breakfast selectios
2025-06-11
Everyone was very courteous and helpful.
2025-06-11
Thank you for an enjoyable stay
2025-06-08
Sehr schönes Hotel! Gut, dass Sie schon angefangen haben zu renovieren. So kann der Charme des Hotels noch viele Jahre erhalten bleiben.
2025-06-08
Near place, kind people, clean hotel
2025-06-07
The staff is professional, pleasant & helpful!
2025-06-06
Great Hotel in a perfect location
2025-06-05
A very lovely stay, all the amenities needed, will definitely recommend to everyone, Albatross Tours have exceeded my expectations with this great hotel.
2025-06-05
Reception desk of great assistance for hospital emergency. Also transfer to Milan international airport
2025-06-05
Staff were incredible! One of the nicest hotels I’ve stayed in! Loved the welcome drink too! Can’t wait to visit again soon
2025-06-04
Thank you
2025-06-03
We don’t check out till Saturday , our stay has be great , all the staff in reception , dinning room , bar and of course the housekeepers , our room was spotless when we arrived and has been cleaned so well each day , the girls at reception have gone out of their way to help us find things and booking our return transfer to the airport , the guys at breakfast make us a soy coffee every morning , I really feel as if we have received 6 star ⭐️⭐️⭐️⭐️⭐️⭐️service , we will return next year , we are from Australia and it is so far to travel and the hotel staff have been wonderful , we would love to meet the Manager / Owner to give our thanks kindest regards Dan and Narelle ( Australia )
2025-06-03
Thank you for everything!
2025-06-03
All the staff are helpful, very courteous, and efficient. Rooms are always well presented, and maintained. The breakfast quality is always superb. We have returned to this hotel many times, and the standard always remains the same. When we visit Montecatini Terme we never consider any other hotel.
2025-06-03
We have had a wonderful time at your beautiful hotel, everything was so special, the staff in every department were so well trained and treated us like family, nothing was any trouble, the loving, family atmosphere in the hotel was so old world, and we loved it, we celebrated our 50th wedding anniversary, we enjoyed a very special dinner in the restaurant, ⭐️⭐️⭐️⭐️⭐️⭐️ customer service everywhere in the hotel, we will return for another visit, we are from Australia, we will be recommending your stunning hotel to all our friends around the world.
2025-06-03
Very happy .Would return here.
2025-06-03
The staff at breakfast each morning were very friendly & helpful & made us feel very welcome.
2025-06-03
Staff was very nice to us responded to requests quickly. Very cordial always
2025-06-03
We had a wonderful time. We loved that the owner really cared about her guests.
2025-06-02
Staff were welcoming and helpful. Lovely to meet the owner of the property and see her, daily. The charm of the property has been maintained while providing excellent amenities. Thank you for an enjoyable stay !
2025-06-02
Grazie per tutto
2025-06-02
Personale gentile e disponibile. Grazie a tutti
2025-06-02
Absolutely enjoyed and still enjoying our stay here. I would definitely come back and I would recommend this hotel to friends and family.
2025-06-02
Our stay at the hotel was ( as many times before) PERFECT. Thank you.
2025-06-02
I can't say enough about how much we enjoyed our stay. EVERYTHING was first class and couldn't have asked for more, Thank you very much for all you do for your guests. I would highly recommend your prooperty to anyone thinking about staying in this area.
2025-06-01
We truly appreciated all of the staff. Front desk and restaurant staff were pleasant and welcoming. We would like to give a special thanks to Giuliano, the bartender, for remembering our preferred drinks and always serving with an enthusiastic smile.
2025-06-01
Good experience
2025-06-01
The entire staff was very friendly and welcoming to our large family of 13 members! (3 generations) Thank you!
2025-06-01
A comfortable welcoming safe space…thank you!
2025-05-31
Grazie accoglienza calorosa , ci siamo sentiti coccolati , molto bene !!!!
2025-05-30
Took great care of us when we needed to change rooms
2025-05-30
Complimenti , staff attento e professionale cordiale e disponibile
2025-05-28
Благодарю! Как всегда, всё идеально. Мы приезжаем в этот отель как домой. Очень отзывчивый персонал. Вкусная еда. Идеальное место расположения. Очаровательная хозяйка.
2025-05-28
Staff and Hotel was very nice, thank you.
2025-05-28
very helpful and caring
2025-05-27
Comfortable room, and very good service. Thank you.
2025-05-27
Very good
2025-05-27
They are all very nice, helpful and pleasant.
2025-05-27
Your young bartender is fabulous. When I requested a glass of Pinot Grigio, as busy as he was he automaticallyhad it ready for me. With how busy he was and I had only ordered from him once before he rememered!
2025-05-27
Your staff was exceptional as well as the hotel personnel behind the reception desk. The lobby and dining rooms were lovely.
2025-05-27
Personale di reception e di sala molto cortese e disponibile
2025-05-27
Super clean rooms, fantastic reception staff,
2025-05-27
All of the staff at hotel were nice and friendly. enjoyed having conversations with them.
2025-05-26
I had a wonderful stay at your beautiful hotel! With very, very nice personel! The room was perfect, very clean, everything was just perfect!
2025-05-26
Proprietaria e Staff amabili.
2025-05-26
Ottima accoglienza della proprietaria e ottima professionalità, gentilezza ,attenzione e disponibilità della signora responsabile di sala
2025-05-26
Direzione ben organizzata Non so quanto abbiamo pagato a notte quindi qualità prezzo non riusciamo a valutarlo
2025-05-26
Ottimo posto
2025-05-24
Reception team molto bravi e professionali
2025-05-24
Thank you for a beautiful stay.
2025-05-22
grazie per l'accoglienza e la disponibilita
2025-05-21
All staff helpful and friendly
2025-05-20
Many helpful and friendly members of staff, but a special mention for Irena our excellent waitress everyday.
2025-05-20
Ormai da più di un anno e’ la nostra casa a Montecatini
2025-05-19
Thank you for your assistance at a time of distress for me while I was a guest there.
2025-05-19
Enjoyed stay
2025-05-19
Très bon rapport qualité prix
2025-05-18
I think the hotel is excellent! Very clean and well run as well as charming. Dinner at the restaurant was excellent too.
2025-05-17
Very very pleasant stay with my family . Friendly staff and management x
2025-05-17
Staff was very helpful with Wi-Fi and keys as needed.
2025-05-17
We would like to express a huge thanks to the whole team for everything, especially the arranging flowers in our room, the room upgrade and a special thanks to the bar man who took great care of us every evening! Thank you
2025-05-17
To the bar staff
2025-05-17
We visited from America on a couples trip with friends. Out of a 7 days, your hotel was the best! We enjoyed friendly front desk staff who assisted us with excellent food suggestions we also enjoyed the young bartender in the evenings and your outside patio made our visit very enjoyable.
2025-05-16
The staff at reception and at breakfast were all friendly and professional. Room (322) needed furniture upgrades and more than 1 chair. Housekeeping was excellent.
2025-05-15
You have a beautiful property near restaurants, attractions, and the train station. we had a comfortable stay.
2025-05-14
Love the drink special of the day! Giuliano behind the bar was outstanding! Molto bene!
2025-05-13
Lovely stay, amazing hotel, great location. Perfecto!
2025-05-13
Everyone we met were delightful
2025-05-13
The staff were wonderful and helpful. Calling for the taxi to get us to Florence and weighing our bags was thoughtful. I appreciated the smiles when we came back from a long day out.
2025-05-12
Thanks from Cabala family, they made our stay pleasure
2025-05-11
Ottimo il servizio della reception
2025-05-11
Thanks 🙏
2025-05-11
Exceptional staff.
2025-05-11
La perfezione e la felicità
2025-05-11
An all around good job
2025-05-10
Thanks to the serving staff at breakfast, thanks to the front desk and thanks to the bar tenders
2025-05-10
The people at reception desk were very helpful and welcoming. The bartender was fabulous. Rooms were very clean and the service was very good. We dined at the Black Sheep and it was excellent. The hotel owner was exceptionally friendly and welcoming. The hotel is in a great location.
2025-05-09
This was our third stay and its just gets better. Our welcome was wonderful, and a surprise that our requested room was available, after being told it was booked. - Just superb. The team always work so hard, Giuliano in the bar was so attentive. Please convey our best wishes to Senora Luciana for a speedy recovery we missed her smile around the hotel
2025-05-09
Thanks
2025-05-08
Thank you especially for help with some copies that you made for me and the exeptional good breakfast!!!
2025-05-08
We had a great stay . Unfortunately we did not have air for the first 3 days . We did move to a different room after day 3 with a working ac unit
2025-05-07
They were always helpful and courteous
2025-05-07
I think it is a great hotel with a great location and wonderful employees from the front desk to the bar to the maids and even to the owner.
2025-05-07
Guiliano in the bar extremely pleasant and efficient. Breakfast staff always acknowledged and helped if required. Reception staff always smiled and acknowledged.
2025-05-07
Staff in the lobby was excellent. Bartender Giuliano also was excellent. I was extremely pleased with the staff at the hotel. Everyone was fantastic.
2025-05-06
The staff was always helpful and friendly. The bartender was very helpful and friendly! We enjoyed our stay
2025-05-06
Al personale della reception. Gentili e disponibili
2025-05-05
Reception very friendly on arrival very informative Waiter in restaurant for breakfast very welcoming very informative with excellent service
2025-05-05
We had a wonderful stay. Thanks
2025-05-05
Thank you for the stay
2025-05-04
ringraziare della gentilezza e cordialità di tutto il personale dalla reception alla ristorazione al bar al servizio. tutte persone disponibili e preparate. grazie
2025-05-03
Educazione,gentilezza,professionalità
2025-05-03
My room - 204 - was completely comfortable and lovely. The shower was very fine. No complaints.
2025-05-03
Thank the people at the front desk for being so quick to give me my room key. Thank the wait staff for helping me carry my plate to the table.
2025-05-03
Thanks for providing a well run operation. Breakfast was excellent and time spent at the bar each evening was enjoyable. I’m not sure of her name but “Irene” (blonde hair and glasses) was especially friendly and courteous at breakfast and at the bar when she assisted there. She always recognized me and greeted me. I really enjoyed my time there. Front desk staff were also very helpful. I had a very nice visit.
2025-05-03
A beautiful boutique hotel that made our stay in Montecatini a perfect experience
2025-05-03
Our best wishes to the Hotel team. Ladies at reception are really client oriented, smart and attentive and made our stay very comfortable, with feeling like your are at home.
2025-05-02
Tutto il personale è disponibile e gentilissimo. L'unica peccato le stanze sono molto scarne e tristi. Basterebbe poco per renderle più gradevoli giusto una imbiancatura e qualche quadro.
2025-05-02
Old world charm and warm and helpful staff made our stay comfortable. Thank you making our time with you easy.
2025-05-01
We thank all the staff, they have been very helpful and accommodating., 10 out of 210...thank you
2025-05-01
Everyone was professional and so kind, very accommodating. Giovani, the evening bartender, was very professional, always had a smile and was so vey kind.
2025-04-30
THanks to all the staff, particularly in reception and the bar, we had a wonderful stay
2025-04-30
You made us feel so at home! The hotel was beautiful, the staff amazing, and the food delicious. Thank you for making our visit to Italy one of the best trips we have ever experienced.
2025-04-30
Thanks for providing a comfortable stay!
2025-04-30
Everyone was so so nice and helped when our hairdryer would not work. They were very helpful and replaced it twice.
2025-05-04
Appreciate the attentiveness given by Irene, Catia, and Giuliano
2025-04-30
Thank you! Wonderful property, location, friendly staff.
2025-04-30
Great room services. Wonderful food.
2025-04-30
The entire staff including housekeeping, waiter and waitresses, front desk and the bartender were always very polite and went out their way to make sure you were happy and any special needs were met.
2025-04-30
We had a wonderful stay. The facilities were lovely and the many recent upgrades were apparent. Above all else though the staff was amazing. We recognized that they were a small dedicated team who worked very hard to make sure we had a wonderful stay. Thank you to all!
2025-04-30
Our friend had a medical emergency and the staff was extremely helpful.
2025-04-30
Enjoyed your hotel.
2025-04-29
We stayed with a group of 15 friends and enjoyed first class accommodation and service from the hotel staff.
2025-04-29
Thank you for all the help, beautiful hotel
2025-04-28
The staff in the breakfast area, the bar and at the front desk were SO helpful and friendly.
2025-04-28
We had such a lovely time thank you 🤩
2025-04-28
We arrived with a group of 15. The staff at Hotel Ercolini were fantastic, in that the check in process was easy. The rooms were perfect, everyone was happy with their rooms. The breakfast wS perfect. Catering for all our needs including a gluten free member of our party. We had a wonderful stay at your hotel. The staff were incredibly friendly and made us feel welcome. Thank you so much.
2025-04-28
Все было прекрасно
2025-04-28
The front desk and bar staff were exceptional. The kindest attention. Really made a lasting impression.
2025-04-27
Mi complimento per la professionalità e la gentilezza del suo personale.
2025-04-27
You made us feel very special!
2025-04-27
Grazie per la vostra calorosa ospitalità.
2025-04-27
molto gentili ed efficienti
2025-04-27
Thanks for activating the air conditioning early for us, due to the very warm weather
2025-04-27
Thank you so much! Everyone was great and we really enjoyed the hotel. There was a very sweet woman who was in charge of the breakfast area (blond hair, short?). She was so sweet and wonderful!
2025-04-26
complimenti per accoglienza e gentilezza
2025-04-25
Everyone was kind, helpful, and amazing!!!
2025-04-24
The location is very good, the breakfast is very rich and tasty. Also Mrs. Valentina from the reception is very kind. Congratulations!
2025-04-24
Grazie per l’ospitalità. Abbiamo trascorso un ottimo soggiorno.
2025-04-24
Overall it was fantastic! Your staff was so welcoming and friendly I would definitely stay here again!
2025-04-24
Very pleasant stay, friendly people, nice rooms and perfect breakfast
2025-04-23
Staff at reception were very helpful & the young men behind the bar always remembered what wine we liked 👍
2025-04-23
Personale estremamente gentile e disponibile in ogni fase del soggiorno. Complimenti a tutto lo staff.
2025-04-22
We were very pleased to meet a finnish speaker at the reception when we arrived. She gave us great tips on restaurants and our visit to Grotto Giusto.
2025-04-22
All staff members were really kind and nice!
2025-04-21
Grazie mille per ospitalità
2025-04-21
Благодарим за топлия прием и отличното обслужване.
2025-04-21
Tanti ringraziamenti e benedizioni
2025-04-21
Grazie per avermi avvisato immediatamente di aver lasciato un oggetto personale in stanza .
2025-04-20
Thank you for a great experience.
2025-04-20
Un très beau hôtel avec un personnel charmant nous avons hâte de revenir
2025-04-20
Ich habe mich sehr wohl gefühlt im Hotel . Sauberes Zimmer, sehr freundliches Personal ( überall :ob Rezeption, Bar oder im Restaurant )Essen war sehr gut, besonders Ostersonntag das Menü. Komme gerne wieder und empfehle es weiter
2025-04-19
Danke für die großartigen 5 tage die wir Da waren danke das der küchen Chef immer Umstände gemacht hat für meine pommes danke
2025-04-19
I found your hotel extremely welcoming and hospitable. Thank you to the front desk, restaurants, cleaners, and bar staff (I think that covers everybody). If the opportunity arises to re-visit you, I will welcome it. Caiao!
2025-04-19
Vielen Dank an den Service im Restaurant. Alle sehr freundlich und mein Sohn hat sich sehr gefreut, dass er Pommes frites bekommen hat
2025-04-17
The barmaid at night was really professional, we appreciate to take a drink before going back to our rooms in this part of the hotel
2025-04-16
Thank you for everything
2025-04-16
The staff is very friendly and helpful.
2025-04-15
The staff was friendly and polite. The dining staff worked hard to keep a good variety of foods for breakfast. I'd like that many of the foods were nutritious options, such as pumpkin seeds, sunflower, seeds, yogurt, as well as several other good options. The area was kept clean and tidy, which is healthy and appreciated by guests. My room was clean. Please convey my thanks to your staff.
2025-04-15
We were quite pleased with the hotel overall. It was disappointing to have scaffolding outside our window, but in talking to travel mates, I think we still had one of the best rooms. Special thanks to Irene in the dining room for taking such good care of my son, who has a nut allergy. And I don't remember his name, but also special thanks to the young male bartender. He was always very friendly and made good dining suggestions for us.
2025-04-15
Terrific staff. Very accommodating.
2025-04-14
Nice job caring for and facilitating medical care for the injured guest.
2025-04-14
Loved our stay! Yummy breakfast friendly staff nice central location! Thank you!
2025-04-13
Irene? was amazing and very helpful! I have an allergy to nuts and she looked out for me all week
2025-04-13
Excellent welcoming staff
2025-04-12
Otherwise, lovely location and lovely hotel.
2025-04-12
very nice stay!
2025-04-12
Thanks for your great service. Breakfast was great‼️
2025-04-12
Reception staff was very welcoming and helpful.
2025-04-12
Thank you for a wonderful stay.
2025-04-09
Thank you so much for facilitating a quick and easy room change when requested. Your management and staff were so helpful and polite.
2025-04-09
We had a very nice time. Front desk staff was friendly and helpful.
2025-04-08
You have a very lovely hotel and the staff is so pleasant and attentive.
2025-04-08
The staff at the bar were especially nice and made drinks well.
2025-04-08
The young gentleman bar tender was incredibly nice! He made great cocktails and had a wonderful personality.
2025-04-06
The staff was friendly and efficient and professional. We enjoyed our stay very much.
2025-04-05
Perfect hotel!
2025-04-05
super
2025-04-05
Front desk staff was great, Bartenders, kitchen/dining room staff were great and hard-working. Coffee machines were great
2025-04-04
Thanks for the great service
2025-04-04
Every member of the staff were helpful and informative!
2025-04-04
The entire staff was extremely friendly and helpful. You’ve hired the right people!
2025-04-04
We would like thank and compliment the waiting staff, who were always friendly, efficient and helpful.
2025-04-03
Guilliano is the best bartender in Tuscany and his professionalism and skills weee truly stand out. What a nice young man! I hope you’ll keep him around.
2025-04-03
Thanks for a very nice stay at a wonderful hotell. Very nice staff and the breakfast was amazing
2025-04-02
Thank you
2025-04-01
In every aspect of our stay the management and staff made our stay very comfortable and went above and beyond and nothing was a problem thank you again for a lovely 7 days & nights at hotel Ercolini & Savi
2025-04-01
wonderful hotel, staff, rooms, restaurant, and bar!
2025-03-31
Each and every aspect of your hotel was above and beyond expectation. The personnel, the facility and the accommodations were wonderful. The staff was exceptionally accommodating and friendly. I had an extremely enjoyable experience! Thank you !
2025-03-30
Ringrazio il personale per l'estrema gentilezza, disponibilità e puntualità nelle risposte
2025-03-29
Breakfast buffet was delightful. An abundance of options were available, enjoyed and appreciated! Our favorites were; the coffee machine, juice selection (pineapple and multivitamin and green), fresh fruit (melon & pineapple), and pear halves, my mom enjoyed making toast with the sliced bread provided. I loved making a soft boiled egg each morning. We all enjoyed the bacon and croissants! My kids were home but I told them about the pancake machine and if they were with me at the hotel, they definitely would have enjoyed using the machine to have pancakes!
2025-03-29
say hi to breakfast staff Joan and i miss them!! your hotel has perfect location, easy to walk anywhere we want to go! we could have stayed longer! But will return when we can. Train to Pisa was very slow with many stops, airport is lovely and very modern. We enjoyed train from Milan and would do this again! Let me know when you have specials!
2025-03-29
Over all my experience was fine except for the bed bugs which made my week there extremely unpleaant.
2025-03-28
Personnel at the front desk and in the breakfast area were polite, friendly and helpful.
2025-03-25
Guiliano, at the bar, was WONDERFUL!! He was friendly, composed, and attentive every night! He made our stay SO ENJOYABLE! The front desk staff was very friendly and helpful as well. The breakfast staff was helpful and lovely. The food was mostly EXCELLENT!
2025-03-25
thanks to the office staff for booking a private winery tour for me
2025-03-24
A wonderful hotel. So pleased to return March 2025. Special thanks to Irene in the restaurant but all the staff were very friendly and helpful
2025-03-23
Complimenti a Irene gentilissima e super disponibile
2025-03-23
Grazie per la cortesia e la professionalità a tutto lo staff
2025-03-23
Ottima idea per il servizio parcheggio ,fornendo una tariffa agevolata che offre la possibilità di lasciare l'auto in qualsiasi luogo disponibile nelle vicinanze.
2025-03-23
Well done also this time!
2025-03-23
Grazie per mantenere nel tempo un'accoglienza e una ristorazione ottima, che fanno di Voi uno dei migliori hotel di Montecatini (ne abbiamo visti parecchi)
2025-03-20
Your hotel is beautiful and your staff very accommodating.
2025-03-19
Thanks for s wonderful stay.
2025-03-16
Front desk was very polite and helpful, v professional
2025-03-14
We had a pleasant stay. The breakfast buffet offered a nice variety. Our restaurant dinner was fabulous. We enjoyed the nearby shopping and restaurants as well. The central location allowed us to discover Tuscany.
2025-03-14
Alla proprietà per la cordialità dello staff
2025-03-12
Management was very accommodating We had a circuit breaker go out and a toilet that was about to over flow. We went down and reported it and everything was efficiently and quickly restored to normal. Compliments on the management and the assistance.
2025-03-12
EVERYONE was so friendly and helpful! I noticed that if we were wearing our nametags, they would call us by name. Housekeeping services were noticeably exceptional!
2025-03-12
Thanks for such joyous greetings, no matter the time of day.
2025-03-09
Grazie mille per la disponibilità e la cortesia
2025-03-07
House keeping great, front desk assisted with questions. Bar tender friendly
2025-03-07
Staff were very helpful and efficient.
2025-03-05
Cleaning Service was excellent. Breakfast Service was excellent. Gourmet Dining Service and Food was Excellent.
2025-03-05
Thank you, your attention to detail and professionalism was outstanding. My stay was very perfect.
2025-03-04
Personale alle reception gentile e cordiale
2025-03-03
Soggiorno molto piacevole, personale cordiale e disponibile, camera pulita e comoda,tornerò sicuramente.
2025-03-03
Ottima accoglienza ed ospitalità
2025-03-03
Everyone was so wonderful to our group. Thank you
2025-03-02
Grazie mille, ribadisco tutti i complimenti già riferiti
2025-03-02
Compliments to our housekeeper. I got sick and asked for entire bedding be changed. She cleaned the room perfect
2025-03-02
I would say that everyone was very professional, supportive and friendly. Thoroughly enjoyed our stay..Thank you!
2025-02-26
Очень хорошее качество работы женщины на ресепшен!!!
2025-02-25
Das Essen ist hervorragend.
2025-02-24
E' stato un bel soggiorno. Tornerò con piacere
2025-02-23
Grazie allo staff della reception e a chi si occupa della pulizia
2025-02-23
Complimenti per le camere e per il personale gentilissimo
2025-02-23
Sono già stato nell' hotel e ne confermo l'ottima qualità. Grande colazione e cortesia. Ci ritornerò sicuramente.
2025-02-23
Certo. Siamo stati benissimo e grazie a tutti
2025-02-20
Sempre.. Uno staff impeccabile con accoglienza eccezionale. Ormai è tanto che ci vengo e capisco di ricevere sempre un trattamento dí particolare riguardo
2025-02-19
Vorrei esprimere la mia profonda gratitudine alla direzione e a tutto il personale dell'hotel per la loro attenzione e cura, per la loro cordialità e reattività. Non solo svolgi i tuoi compiti in modo professionale, ma ci metti anche l’anima. Hai creato un soggiorno confortevole per i tuoi ospiti in hotel! Questo è proprio l’hotel in cui vorrai tornare ancora e ancora!
2025-02-19
Accueil au top, avec une volonté de bien faire et de faire plaisir aux hôtes. Restzurant exceptionnel La propriétaire est une personne charmante
2025-02-18
Merci pour votre accueil lors de ce court séjour. Nous reviendrons avec plaisir. Raphaël porteur de la flamme olympique de Paris 2024
2025-02-17
Complimenti a tutto lo staff sia di reception che di sala
2025-02-17
Grazie di cuore della bella accoglienza sono stati 2 giorni di puro relax ci siamo veramente sentiti coccolati.Ancora grazie.
2025-02-15
Ringrazio tutto il personale per la cortesia e professionalità dimostrata.
2025-02-14
Grazie come sempre della vs. gentilezza e cortesia dalla reception alla colazione
2025-02-13
Ringrazio tutto lo staff sempre gentile e disponibile!
2025-02-08
It was a good hotel, classic and cozy. Thanks to the receptionist,it was helpful for check in ...fast and easy
2025-02-07
Спасибо за гостеприимство и приятную атмосферу в отеле!
2025-02-05
Thank you for our wonderful time at your hotel
2025-02-05
Grazie a tutto lo staff
2025-02-03
Personale gentile , preparato e disponibile. Complimenti per la vasta scelta nella colazione, un lusso. Pulizia eccellente!
2025-02-02
Ringraziamo il personale disponibile e solerte
2025-02-02
Grande professionalità
2025-02-05
Buongiorno, sono già cliente ormai da tempo e continuerò ad esserlo, sono contento della vostra offerta Grazie
2025-01-27
Io e mio marito siamo rimasti molto soddisfatti del nostro soggiorno presso il vostro hotel
2025-01-26
Теплый прием и доброжилательное отношение.
2025-01-25
Grazie a tutti per il piacevole soggiorno.
2025-01-22
Great hotel. Friendly staff. Fantastic breakfast
2025-01-19
Staff gentile, disponibile ed attento ad ogni richiesta. Complimenti
2025-01-19
Grazie alla cortesia e disponibilità del personale alla reception e alle governanti
2025-01-16
Le ragazze alla reception sono sempre molto carine e disponibilissime ad ogni esigenza .
2025-01-12
Ringrazio per lo splendido soggiorno
2025-01-12
ci siamo trovati benissimo, grande cordialità, ottimo servizio, ristorante stupendo
2025-01-09
Thanks.
2025-01-06
We Always use this hotel when staying at Montecatini.
2025-01-06
Sono un clente da qualche tempo, trovo sempre piacevole soggiornare da voi
2025-01-04
E stato un piacevolissimo soggiorno
2025-01-04
grazie e complimenti!
2025-01-03
Molto gentili alla reception del personale
2025-01-02
Grazie anche per l'assistenza durante il mio piccolo infortunio del 31 dicembre
2025-01-02
Ringraziamenti al personale di sala in particolare a Irene👏
2025-01-01
Ringrazio per la cortesia, disponibilità e attenzione di tutto il personale e addetti all’accoglienza. I miei complimenti per l’ampia gamma di servizi che la struttura offre e la professionalità con cui sono svolti
2025-01-01
Scrivo in russo per i clienti russi! Это уже давно наш любимый отель, нас давно все здесь знают и ждут. Чувствуем себя как дома!!! Спасибо всем!!!
2025-01-01
Ottimo hotel, centralissimo.
2025-01-01
Freundlich, kompetent, hilfsbereit
2024-12-29
Grazie per l'ottima ospitalità ritorneremo a fine marzo Gia prenotato con offerta
2024-12-29
Ottimo servizio di ristorazione al ristorante La pecora nera.
2024-12-27
Beautiful place to stay, staff is extremely good and helpful, ideal location to close by amenities and transport. Satisfied with the daily housekeeping.
2024-12-27
Grazie allo Staff per la gentile attenzione e cortesia.
2024-12-25
Freundliches Personal
2024-12-24
Vuole ringraziare Irene per la sua professionalità e simpatia oltre ad essere molto disponibile..
2024-12-22
Perfetto accoglienza Personale preparato
2024-12-20
desideriamo esprimere il nostro più sincero ringraziamento per l'eccellente ospitalità ricevuta durante il nostro recente soggiorno. Abbiamo apprezzato moltissimo la cura e l'attenzione che ci sono state riservate, la professionalità del vostro personale e la qualità dei servizi. Vi ringraziamo per tutto e consiglieremo la vostra struttura a amici e familiari
2024-12-15
Complimenti soprattutto per la gradevolissima accoglienza
2024-12-15
Volevo ringraziare la direzione e segnalare la professionalità e cortesia di tutto il personale
2024-12-14
I have provided my feedback: my husband and I felt very much welcomed and enjoyed very much staying in this excellent hotel.
2024-12-14
Educati, precisi, decisamente all’altezza Grazie
2024-12-13
Collazione favoloso e personale molto gentile e di aiuto.
2024-12-13
Che dire,siete uno staff veramente preparato e sempre pronti all esigenza del cliente .Bravi.
2024-12-13
Your staff in the dining room was outstanding. there was a young women on several days that should be commended for her service. She was very friendly and engaging. I do not know her name but she had short light hair. I did notice that the staff that was on in the mrning was still working late into the evening. It seemed to be a very long day.
2024-12-12
GRAZIE TOP
2024-12-09
Siamo stati benissimo e speriamo di tornarci presto tipo a carnevale
2024-12-09
L'accueil et le service client est parfait. De la réception à la salle de restaurant en passant par le personnel en charge des chambres et les barmaids.
2024-12-08
Grazie per la vostra gentilezza
2024-12-08
Personale gentile e attento al cliente davvero complimenti
2024-12-04
Per Anna e Giorgio è come sentirsi a casa, con in più la gentilezza e affabilità di ogni comportamento dello staff. Quindi grazie e complimenti!
2024-12-02
E' un'ottima struttura in tutti i suoi servizi
2024-12-01
Personale cortese e competente. Anche al vostro ristorante
2024-11-29
Kudos to front desk personnel and to the restaurant waitstaff. They were superb
2024-11-28
merci pour votre accueil.le service du restaurant remarquable tres professionel.chambre impeccable .tranquille.j etais déja venue et suis revenue sans soucis. grazie mile per tutto
2024-11-28
Grazie per la cordiale ospitalita
2024-11-26
The owner is hands on and made our stay special. The restaurant is outstanding and the morning breakfast Provided many great choices.
2024-11-24
Un plauso in particolare per la colazione, davvero eccezionale e gestita egregiamente dal personale gentilissimo
2024-11-23
Abbiamo apprezzato la vostra accoglienza e il confort della struttura. In particolare il tour gastronomico che ci ha allietato durante il nostro pernottamento.
2024-11-20
Thanks, you made us feel very welcomed we enjoyed our stay and would love to return someday.
2024-11-20
The staff was very friendly, polite & knowledgeable
2024-11-20
The head bartender (lady) was great. She had the most pleasant personality and wonderful smile. She worked very hard to take care of the guests. She also worked the breakfast service.
2024-11-19
We thoroughly enjoyed our stay! The staff was awesome
2024-11-19
thank you
2024-11-19
Thank you to a wonderful staff
2024-11-19
Приезжаем не в первый раз.учитывают все запросы.спасибо.обязательно вернемся к вам!
2024-11-19
Thank you to all the servers, bar tenders and front desk staff as well to staff that cleaned our room.
2024-11-18
I was reading in the bar one afternoon and the owner saw me and turned on the lights for me. Her attention to customer needs was very special.
2024-11-18
Everytime is a pleasure to stay with you Thank you very much for all and see you next time
2024-11-16
A lovely hotel with top-notch service.
2024-11-12
It was a pleasure to Stay at Ercolini e Savi. One of the most comfortable hotels in my many visits to Italy. Beautiful hotel, wonderful staff and great amenities.
2024-11-12
The staff was very friendly and accomidating.
2024-11-12
Everyone courteous and available for questions and concerns. Areas clean and employees professional.
2024-11-11
Ci siamo trovati benissimo come ospitalità e servizio
2024-11-10
La cena è stata ottima ed il servizio puntuale. Complimenti.
2024-11-09
Eine sehr guteAuswahl des Personal und alle gut geschult. Eine gemütliche Athmosphäre
2024-11-03
Gentilezza e disponibilità
2024-11-03
Per la gentilezza, disponibilità e accoglienza che non sempre riceve chi trascorre una sola notte in un hotel.
2024-11-03
Grazie per la gentilezza e la disponibilità di tutto il personale
2024-11-03
Qualunque volta che torniamo a Montecatini si torna da voi perche ci sentiamo accolti e tutto e' molto professionale.
2024-11-02
Ringrazio per la gentilezza e per la disponibile del personale accoglienza. Purtroppo, non ricordo il nome della signora che era in servizio 1 novembre verso le 19, ma volevo ringraziarla per la disponibilità. Inoltre abbiamo molto apprezzato le camere a due a due comunicanti
2024-11-01
Remerciements à tous les employés de l hotel
2024-11-01
Sincères remerciements à tout personnel de l hôtel, très gentil, souriant et disponible.
2024-10-31
All the staff in the hotel were very pleasant and helpful.
2024-10-31
. Common area downstairs good . Breakfast food same ever day . But Love pancake machine Room size nice as well as bathroom and pretty
2024-10-31
Monsieur. Le personnel ait formidable, chaleureux, serviable Cordialement M.Jouval Joël
2024-10-31
Keep up the good work. Keep up the friendly accommodation, the good verification of the room and everyday changed of toilettries. I hope we can comeback soon. The hotel sorroundings was great. Have a nice day!
2024-10-29
I cant say enough good things about the staff of the whole hotel, Everyone was kind and courteous!
2024-10-29
The restaurant personnel were very accommodating and helpful, especially the female manager.
2024-10-27
The booking staff and front desk were extremely receptive to my change in plan to accommodate three people in two rooms rather than in one room. This made the stay wonderful!
2024-10-26
Everything else was lovely
2024-10-25
Your hotel was gorgeous.
2024-10-25
The waiters were very proficient and Katia at the front desk was very helpful
2024-10-22
Thank you for an enjoyable stay
2024-10-22
At the hotel is incredible, everyone is always willing to help and very positive. Nice job!
2024-10-22
Wonderful stay and marvellous breakfast. Thanks for the extra bed for our child.
2024-10-22
Everyone was always very cordial, helpful, smiling. They managed to be courteous even when a large group came in and asked a million questions at the same time. The lovely woman who cleaned my room did an excellent job.
2024-10-20
This hotel was absolutely wonderful, the staff were friendly and informative, the room was spacious, clean, just perfect, the breakfast was so tasty, so many fresh health options including fresh honey. We also loved the lobby and its groovy bar and had an amazing dinner fancy dinner in the restaurant. Overall everything was 10/10 and would definitely come back to stay here next time we travel to Italy. Thank you
2024-10-19
Te bartender and the breakfast staff were great. The housekeeping staff i talked to were really nice
2024-10-19
Marina (?) at the bar and ALL the breakfast staff was have been fantastic.
2024-10-18
All of the staff was very professional. Particularly enjoyed the delicious breakfasts.
2024-10-17
The convenience of the restaurant was perfect. Delicious food - and beautiful setting.
2024-10-17
Благодарю за Ваш труд
2024-10-17
Everyone was nice and polite. They were very knowledgeable and helpful when we had questions. Everything was nice and clean.
2024-10-16
Thank you for making us feel welcome.
2024-10-15
The staff was very helpful and polite.
2024-10-12
It is a lovely hotel and accommodations were very comfortable.
2024-10-10
Food was delicious and nutritional...all staff very professional.
2024-10-10
Wonderful experience
2024-10-09
Very comfortable room with everything that is necessary. The staff was helpful at the front desk and the maids cleaned the room well. Plenty of space for all luggage contents. Handy toilette with large shower and several towels.
2024-10-09
The staff was always courteous and professional in fulfilling their duties.
2024-10-08
The entire staff was extremely courteous and helpful! The restaurant was excellent!
2024-10-08
Staff members very helpful. Loved the hotel
2024-10-07
Äußerst professionelles Personal.
2024-10-06
nous avons été très bien servi
2024-10-04
Front desk was helpful when needed.
2024-10-04
Appreciate front desk staff who assisted me in locating my missing suitcase with British Airlines and notified me of where it was being shipped. She made it much easier to enjoy our tour that day. I greatly appreciate her going above and beyond her daily duties.
2024-10-04
L'accoglienza e la gentilezza sono i vostri valori assoluti; un codice etico di grande valore che permette a noi di sentirci a casa in una struttura di grande eleganza. Sono rimasto colpito dalla raffinatezza della piccola sala de La pecora nera. Non l'avevo mai vista. Complimenti sempre grazie ancora..
2024-10-03
Thanks. Our stay was great
2024-10-02
During breakfast hours ALL the servers/helpers were ALWAYS so helpful and friendly!!!
2024-10-06
Semplicemente siete deliziosi uno staff molto preparato e cortese ,sempre pronti per ogni esigenza del cliente complimenti a tutti voi
2024-09-29
Front desk staff is very welcoming and helpful. Housekeeping staff does excellent job! We enjoyed our stay very much.
2024-09-28
The dinner in your Michelin restaurant was excellant!
2024-09-25
The general staff and reception staff were very helpful and always courteous. Credit to the company and good customer support
2024-09-25
The staff were friendly and helpful. The food was excellent.
2024-09-25
Great dinner in the A+ restaurant. Delicious! Clean rooms. Lovely reception area. Enjoyed our stay
2024-09-24
The hotel is elegant and the staff is very friendly and efficient.
2024-09-24
For me Montecatini Terme is Ercolini. No question. I love this place.
2024-09-22
When the owner popped in to say hello at dinner (or was it breakfast?) - that was classy. Thank you.
2024-09-22
We had a wonderful stay an all staff were most helpful in all the operational areas of the hotel
2024-09-22
Thank you for keeping my small bag until my return from Sicily
2024-09-22
Thanks you for a safe and beautiful environment. It was so lovely to stay in a traditional Italian hotel.
2024-09-22
Wonderful stay, many thanks!
2024-09-21
Breakfast staff was very friendly and helpful.
2024-09-19
Everyone and everything was wonderful
2024-09-18
We had a very happy and pleasant stay. The staff were wonderful, very warm, helpful and patient.
2024-09-18
Zimmerreinigung sowie Personal an der Rezeption und zum Frühstück sind sehr zuvorkommend.
2024-09-17
Excellent staff, everyone was so courteous and friendly, the owner was amazing and so vibrant
2024-09-16
My special thanks to Filomena.
2024-09-15
Staff was extremely friendly and helpful.
2024-09-15
Grazie a tutto lo staff
Ottimo
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Colazione e servizi di ristorazione
Sistemazione
Via San Martino 18, Montecatini Terme 51016, PT
+39 0572 70331
2025-09-12
Great customer service , always willing help !