2025-12-21
Staff molto gentile, disponibile e cordiale per non parlare della titolare la Signora Luciana , una donna sempre presente, molto affabile ed attenta a soddisfare le esigenze della clientela.
2025-12-19
Il tratto che contraddistingue l'Hotel è la cortesia e la disponibilità di tutto il personale
2025-12-18
Sono stata ricevuta molto bene, ambiente raffinato e molto curato. Ristorante a 10 stelle, si mangia molto bene e personale molto cordiale e molto gentile. Ti tornerò volentieri.
2025-12-17
Tutti gentili e disponibili
2025-12-16
Hotel raffinato ed accogliente. Complimenti per la pulizia delle camere e delle aree comuni. Grazie e complimenti.
2025-12-16
Ringrazio tutto il personale per la profesionalità e gentilezza dimostrata
2025-12-14
Grazie per la gentilezza e disponibilità
2025-12-14
Soggiorno fantastico! L'albergo è stato una vera scoperta. Personale accogliente e disponibile, camera pulita e confortevole, colazione deliziosa. Abbiamo optato per la mezza pensione, quindi era inclusa anche la cena anch'essa deliziosa... un grazie particolare a Irene che ci ha sempre accolti in sala con un sorriso e grande attenzione per la nostra piccola. Posizione ideale per visitare la città. Lo consiglio vivamente a tutti...
2025-12-14
Buona accoglienza,gentili e professionali.Struttura bella accogliente
2025-12-14
Front desk, breakfast staff and housekeeper are very pleasant and friendly I love this hotel
2025-12-14
Grazie della vostra disponibilita' e gentilezza
2025-12-21
Ringrazio per la cortesia ed attenzione riservatami in questo mese di soggiorno
2025-12-11
Ringrazio tutti per il meraviglioso soggiorno, a partire dalla proprietà passando per Chef, Maitre, Sommelier, Barman, Receptionis Camerieri tutti. Grazie
2025-12-11
Grazie
2025-12-11
Buongiorno.Anche dolo per una notte sono stata bene
2025-12-10
Прекрасный персонал на ресепшен, внимательный к запросам гостя. Приятные русскоговорящие девушки, обеспечивающие чистоту в номерах. Также отдельное спасибо за сосиски на завтрак по запросу, которые внимательный стаф нам обеспечивал ежедневно. Чувствуется любовь к отелю со стороны собственников и всех сотрудников. Благодарим за наши приятные впечатления
2025-12-10
Accoglienza e gentilezza, pulizia nelle stanze e negli ambienti comuni
2025-12-10
É’ sempre un piacere soggiornare nella vostra struttura. Un ambiente caloroso circondato da un ottima professionalità.
2025-12-10
Thank you for always being kind and for letting us check out a little later
2025-12-09
Grande professionalità e cortesia di Irene sia durante la colazione che la cena
2025-12-09
Grazie x la bella esperienza trascorsa nella vostra struttura. Tutto ottimo
2025-12-08
Personale gentile e disponibile
2025-12-08
Front desk personal were very friendly and always accommodating.
2025-12-07
Non è la prima volta che io e mia mogli soggiorniamo nel vostro hotel e come sempre ci troviamo bene. Complimenti a tutto lo staff in particolare al personale di sala e del bar.
2025-12-06
Volevo ringraziare tutto lo staff dell'ercolini e savi per la splendida accoglienza fornita. Dalla proprietà, alle ragazze della reception e dai camerieri si sala , siamo stati coccolati. Non venivamo in questa splendida struttura dal periodo pre covid ma è come se tutto questo tempo non sia mai passato. Ci hanno realmente coccolato
2025-12-06
Perfect location for our Collette tour for Ferris State Alumni Tuscany Tour - 👏 #Well Done Team Ercolini & Savi!👍😀
2025-12-06
Service was great!
2025-12-05
Grazie per gentilezza e disponibilità
2025-12-04
Quando sono vostro ospite mi sento come a casa. Continuate così!
2025-12-04
Complimenti alle ragazze alla reception e in sala ( per la colazione) per l’accoglienza e l’educazione.
2025-12-04
Grazie per tutto
2025-12-04
Thank you for the amazing treatment and hospitality. Everyone was so welcoming and amazing. Especially the bartender in the lobby bar.
2025-12-02
Grazie
2025-12-02
Very nice breakfast
2025-12-02
Tutto quasi perfetto.
2025-12-01
Complimenti
2025-11-30
complimenti alla ragazza che ci ha accolti la sera dell'arrivo, (non ricordo il nome ma aveva gli occhiali)e comunque complimenti a tutto lo staff per la loro disponibilità e cordialità verso il cliente
2025-11-30
soggiorno oltre le aspettative grazie
2025-11-27
ACCOGLIENTE E UN BUON RISTORANTE
2025-11-26
Спасибо Елене за организацию хорошей уборки и комфорта
2025-11-26
Благодарим Елену за организацию работы по поддержанию чистоты и порядка в номерах
2025-11-26
Soggiorno piacevole, prezzo competitivo.
2025-11-25
Many thanks for a very pleasant stay!
2025-11-24
Camera pulita, comoda e molto gradita la cialda di benvenuto. Personale sorridente e molto disponibile.
2025-11-23
Per la gentilezza, premura e comprensione nei confronti della nostra bimba, ringraziamo e apprezziamo, ci riempie di gioia.
2025-11-23
Sehr schönes Hotel mit guter Lage👍🏼
2025-11-23
thanks
2025-11-22
Grazie
2025-11-21
Ottima cucina e personale attento e professionale.
2025-11-21
A presto!
2025-11-21
Thank you very much
2025-11-20
Sehr zufrieden
2025-11-20
It was a lovely stay. The staff was great.
2025-11-19
friendly attentive staff and lovely propert
2025-11-19
Thank you so much for accommodating the people in our group who had special dietary needs and also for taking care of our sick people. All of your staff were friendly and easy to work with.
2025-11-19
The front desk, bartender, and especially the breakfast staff were great
2025-11-19
The housekeeper was very helpful.
2025-11-17
All the staff were friendly and helpful.
2025-11-17
All staff were courteous and attentive- but, staff at breakfast and bar were exceptional in assuring we had what we wanted.
2025-11-17
Continuate così
2025-11-16
Ringrazio per l’accoglienza, la cortesia e la disponibilità di tutto il personale.
2025-11-16
Tantissimi complimenti al vostro staff per la cordialità e disponibilità
2025-11-16
Staff molto cordiale e la patrone deliziosa. Abbiamo passato un bel weekend grazie
2025-11-16
Accolti benissimo e a colazione molta gentilezza e preparazione
2025-11-15
Wonderful, friendly staff! Thank you.
2025-11-13
It would’ve been nice to know how to use the electricity upon arrival in my hotel room. This was foreign to me.
2025-11-13
Staff was very helpful and knowledgeable
2025-11-13
The breakfast team was amazing. The rest of the front desk team other than the know-it-all youngster I ran up against was impressive.
2025-11-12
Everybody did a great job. We felt so welcome!
2025-11-12
The desk clerks were very friendly and helpful. I asked questions of them several times and they were always helpful and informative. Also, we found the breakfast room staff friendly and efficient.
2025-11-11
Staff is very friendly and helpful. They always smile and greet us.
2025-11-11
I arrived in a room that had no hot water. The following morning, I was moved to one that did. I enjoyed a few hot baths.
2025-11-11
Juliano was professional and pleasant, a great bartender. We did not have our room cleaned every day by choice, and appreciated the free drink coupon we received instead. When we opted for the room cleaning, the housecleaner was so thorough, really nice job.
2025-11-11
We enjoyed our stay!! Everyone was friendly and knowledgeable. Room was in perfect condition each time we came in! Thank you for making our experience one to remember!!
2025-11-11
I was there with a tour group and everything was wonderful, especially the staff and service.
2025-11-11
Tutto molto gentili
2025-11-11
Merci au barman, d'une gentillesse et professionnalisme, bonne continuation Merci a ma dame qui était a la salle du petit déjeuner, agréable gentille et attentionné.
2025-11-11
really like the bonus glass of wine for not cleaning daily
2025-11-10
The staff was very helpful, they answered all my questions. They guided me to the correct store and restaurant.
2025-11-10
Very friendly and responsive management! Thank You!
2025-11-09
Thank you so much for the front desk staff who were so very helpful, the bar tender who was so sweet, efficient, and welcoming, the breakfast staff, the cleaning staff, and the owner who made it a point to get to know her guests.
2025-11-09
Molto professionali e cortesi
2025-11-09
Complimenti al personale gentilissimo.
2025-11-08
grazie per il piacevole sia pur breve soggiorno
2025-11-08
Ringraziamenti particolari vanno alla receptionist e al personale di sala. Complimenti.
2025-11-07
complimenti per la gentilezza
2025-11-07
exceptionally good bartender
2025-11-06
Guiliano the bar tender and all your reception staff. Lady with the glasses in the dining room for breakfast sorry didn’t get the name.
2025-11-04
Struttura elegante, servizi efficienti e personale cordiale e discreto. Da consigliare!
2025-11-03
Ragazze in reception gentilissime
2025-11-03
Complimenti per la gentilezza, la disponibilità e la cordialità dimostrati da tutto lo staff
2025-11-02
Il personale di sala, in particolare Irene, sono stati fantastici
2025-11-02
Grazie per la accoglienza Arrivederci.
2025-11-01
Servizio ristorante al top, la signora proprietaria è molto gentile.
2025-11-01
Thank you so much for this wonderful stay at your hotel. Grand Circle really knows how to pick some terrific accommodations!!
2025-10-31
Thank you for hosting my wife and I (and our little poodle) on our recent visit
2025-10-31
The staff were very helpful and approachable at all times.
2025-10-29
Staff is wonderful!
2025-10-29
Thanks to all the staff for they were very accommodating.
2025-10-28
Wonderful hotel with a wonderful hostess!
2025-10-28
Благодарность поворам. Благодарностт горничным. Особая благодарность официантам, очень внимательные, доброжелательные и позитивные
2025-10-28
Thank you we greatly enjoyed our stay!
2025-10-27
Beautiful accommodations, wonderful service. Thank you
2025-10-27
The Hotel was very clean, which is important to me. The breakfast was great, very nice variety and food was very good. Rooms were very comfortable and spacious.
2025-10-27
Guliano was very good.
2025-10-26
The owner was simply amazing! She was so personable and greeted us every day!
2025-10-26
Owner’s personal presence and supervision was appreciated.
2025-10-26
The staff was wonderful. The Bartender was excellent. The Dinner was remarkable.
2025-10-26
Everyone was friendly and professional. It was an amazing place for our group to stay. The young man who was generally our bartender (turned 22 years old while we were there), was polite, helpful, had an excellent attitude and interacted with everyone exceptionally well. We loved our interactions with the hotel owner.
2025-10-26
Thank you for a wonderful stay! Friendly staff. Very nice hotel.
2025-10-26
All management and staff were exceptional, especially the nightly bartender Giuliano, he was so kind, friendly and knowledgeable about the area.
2025-10-26
The hotel was just great. Thank you
2025-10-26
Il paradiso
2025-10-24
Very helpful and accommodating staff, which made our stay more enjoyable.
2025-10-24
The service was very good and the staff very friendly. Juliano in the bar was so kind and excellent in his craft. We are so happy with his service. We would return and stay there again.
2025-10-24
What a lovely hotel. The ambiance & staff were fantastic!
2025-10-23
All the staff was polite and accommodating from the front desk, to the dining room, to the housekeeper.I appreciated how the owner made sure to greet us every time she saw us. It all made our stay special.
2025-10-22
Everyone was so friendly. Breakfast was delicious. Rooms nice and tidy. Juliana the bar tender was excellent.
2025-10-22
The location, breakfast and dinner at Pecora were wonderful, and we loved the vintage ambiance. Those who communicated with us before our arrival, and the front desk personnel were so very helpful and friendly -- even when the hotel had to deal with a power outage. Very professional. We would love to visit again, and thank you for a lovely time!
2025-10-22
Thank you for a wonderful stay, I enjoyed the accommodations.
2025-10-21
Thank you for your pleasant welcoming. Your bartender is absolutely fantastic in his demeanor and professionalism. He’s a keeper!
2025-10-20
Staff at the front desk always had a smile on their face no matter what they were dealing with. They were very helpful.
2025-10-20
Hotel staff was extremely accomodating and very helpful. They nade our stay very enjoyable.
2025-10-20
Everyone has been very friendly and welcoming. Several items stand out: When we first arrived, our shower was not draining. I spoke to the front desk in the morning and it was fixed by the time we returned in the afternoon. The breakfast staff kindly put together bagged food for us for an early departure. Our room has been well maintained during our stay.
2025-10-20
Complements to the breakfast staff and receptionists….. They were always very pleasant and helpful
2025-10-20
Everyone that I encountered was professional, friendly, and very helpful.
2025-10-20
Service was great
2025-10-20
All of your staff take pride and love there jobs. It shows in their service and smiles.
2025-10-19
Très bon service au restaurant
2025-10-19
thanks for rapid repair of toilet seat in room 116...much appr4ciated timeliness and the good workmanship...
2025-10-19
Bella struttura la camera che ci è stata assegnata molto bella e di nostro gradimento. La ragazza dell'accoglienza molto cordiale e professionale.
2025-10-19
Thankyou for being very attentive
2025-10-18
The receptionists were very nice and helpful. When we checked out, they made a special arrangement for the breakfast place to open earlier so that we can catch an early train. That is very thoughtful.
2025-10-18
A beautiful hotel and staff are wonderful
2025-10-18
The hotel staff were all very nice and helpful.
2025-10-17
Thank you very much for accommodating me in a room without carpeting
2025-10-17
The front desk staff was always very responsive and pleasant. The bartender, Julian, was exceptional.
2025-10-15
Very clean and hospitable
2025-10-15
Gentilezza e professionalità, complimenti ci siamo trovati benissimo
2025-10-13
Very helpful people in the breakfast department.
2025-10-13
The house cleaning staff was excellent
2025-10-13
The front desk was always super nice and friendly. Our room cleaner was excellent and you should give her a raise :-)
2025-10-13
Your staff is outstanding. Each person had a smile and available to help. Excellent!
2025-10-13
Really enjoyed our stay Grazie
2025-10-13
Veramente complimenti per l'ottima accoglienza del servizio ricevuto
2025-10-12
Lovely hotel and the staff were all very kind and helpful.
2025-10-12
Tutti gentilissimi!! Grazie
2025-10-11
The young man who worked in the bar area was very accommodating and helpful. Unfortunately, I don't know his name.
2025-10-10
House keeping was amazing, super nice. Very helpful and sweet when I wasn't feeling well. Front desk was very nice and helpful
2025-10-10
Mooi hotel, vriendelijk ontvangen
2025-10-10
Very nice staff
2025-10-10
Sehr große Hilfsbereitschaft bei der Beschaffung des Taxis. Vielen Dank dem Portier dafür
2025-10-10
Complimenti per il personale della reception, buono il ristorante.
2025-10-09
lovely hotel, comfortable beds (except for one night),excellent location.
2025-10-09
The reception and the waut staff were top notch
2025-10-09
В этом отеле хочется останавливаться. Чувствуется внимание и доброе отношение от всего персонала. Особая благодарность девушкам на рецепшен и горничным за чистоту. Третий раз останавливалась в этом отеле и, если соберусь еще, то остановлюсь в Ercolini &Savi
2025-10-08
Very friendly reception
2025-10-08
Merci pour l’accueil chaleureux et personnalisé de tout le personnel
2025-10-07
Grazie sempre per la gentilezza e l'accoglienza sempre perfetta.
2025-10-07
we really enjoyed meeting your professional staff.
2025-10-07
Everyone was professional, courteous, and helped to make an excellent experience. The breakfast buffet was superior. The dinner we had in the restaurant was fabulous! Thanks for making our stay memorable.
2025-10-07
Staff was very nice and saw to our needs
2025-10-07
Staff was very nice and welcoming. Servers did great when asked a question. However. It would have been nice if they cleared the areas better/faster when guests left for breakfast. We would come down and you could tell the whole table was done and one unused table spot. So we would have to try to find the one unused in the mess. And the one table was pushed way too far into the corner
2025-10-06
The young man who attended the bar was very friendly and accommodating. He added to our enjoyment when visiting the bar area!
2025-10-06
Merci
2025-10-06
Overall very nice hotel, staff and great restaurant
2025-10-05
Ringrazio e mi complimento con la reception disponibile cordiale e gentile
2025-10-04
Thank you for a lovely week at your hotel. We enjoyed our stay very much.
2025-10-04
The front desk staff was very friendly and helpful. The dining room staff was also very friendly and courteous.
2025-10-04
Thanks to all employees. They were all very helpful.
2025-10-04
Your entire crew of people were great and very accommodating.
2025-10-04
Nous avons passé un excellent moment dans votre bel hôtel et avons apprécié l’amabilité et le professionnalisme du personnel.
2025-10-03
Amazing staff, great stay
2025-10-03
Very helpful reception staff and high level of service and professionalism in the bar and restaurant
2025-10-02
staff were great!
2025-10-02
I want to thank not only the hotel management, but also the helpful receptionists, the dining room and bar staff, as well as the exemplary cleaning.
2025-10-01
Un particolare ringraziamento alla signora Irene, addetta alla sala ristorazione
2025-10-01
We had a lovely stay.
2025-10-01
I feel that the staff at the hotel are generally very nice and helpful, especially the more mature woman at the front desk. Thank you for trying to be as helpful as you can be. Also the staff in the ‘breakfast’ room are also very nice and helpful.
2025-10-01
Grazie per l’accoglienza ricevuta e per il supporto nella gestione di alcune faccende personali risolte prontamente
2025-10-01
Thank you to all staff for a very pleasant stay
2025-10-01
Staff was fabulous! Bartender was amazing!
2025-09-30
Sono cliente del ristorante. Complimenti alla cucina, varietà della proposta gastronomica alta. Personale di sala gentile, professionale e competente. Servizio attento, professionale ed empatico. Bello vedere persone che lavorano con il sorriso.
2025-09-30
There is a very good team , overrall ( reception, waiters , kitchen , bar , house keepers ) and we are very glad to meet them every time.Many thanks to all for a good job
2025-09-29
Very,very nice🍀
2025-09-28
My grateful thanks for another wonderful stay at Ercolini.. It was lovely to see familiar faces from our stay with you last year.. The service was excellent as always and every staff member is courteous , polite and extremely helpful.. I travel a long way from New Zealand to spend time in Monte Catini and being hosted by Ercolini makes my trips pleasant and memorable.. Thankyou so much I appreciate you all..Kindest regards Maria. I referred my friends to you and they actually stayed with you in April this year.. They too had a wonderful stay and like me will continue to recommend staying at Ercolini E Savi.
2025-09-28
Everything great
2025-09-28
My room seemed to be larger than some friends' rooms, for which I really appreciated not tripping over my roommate at every turn. The front desk staff was always professional and very nice to deal with.
2025-09-28
Complimenti
2025-09-28
Thank you for a wonderful stay and beautiful hotel.
2025-09-27
We couldn't have been more pleased with our stay at your hotel
2025-09-27
The staff was fantastic!!
2025-09-26
We loved the welcoming feel of your hotel. The food was delicious & we appreciated the laundry service you provided. All of your staff was friendly & helpful.
2025-09-26
Wonderful, stay.My room was very nice, large.And very well climate controlled.. i also had the pleasure of it being very quiet.
2025-09-25
Il personale alla reception è stato gentilissimo
2025-09-24
Really enjoyed the stay
2025-09-24
All the staff we met were very friendly and helpful!
2025-09-24
Staff very knowledgeable and kind!
2025-09-23
An unsere Guide Carla Rigazzi Sie war toll und aufmerksam , sehr angenehm Und unsere Drivers auch !
2025-09-22
The entire staff was wonderful (check in, housekeeping, bar and restaurant)
2025-09-21
Lady who kept room clean was very through
2025-09-21
Thank you for making my stay pleasant and comfortable. The staff in the dining room were kind and helpful. The maid service kept my room clean. I would choose your accommodations again.
2025-09-21
The owner was very gracious and was there to make sure everything went well. The Black Sheep restaurant was absolutely fabulous. Great service, awesome food, and wonderful atmosphere. We dined there two times. Thanks to all the staff for their willingness to make out stay very pleasant. From the front desk, to the waiters in the restaurants, to the maids, to the bar tender, thank you so much for your kind service.
2025-09-21
It was a great stay. Thank you all for your hard work.
2025-09-20
This is a wonderful hotel. The employees are so kind and helpful. I did not eat in the dining area except for breakfast but I thought that was lovely, enough choices that everyone should be satisfied. A very lovely hotel.
2025-09-20
The waitstaff was excellent The bartenders were great
2025-09-20
Everyone was so kind it was a pleasure to stay with you. The woman who seemed in charge at breakfast was wonderful!
2025-09-20
Front desk personnel was very friendly and helpful.
2025-09-20
Outstanding and friendly service!
2025-09-18
Excellent service and food. Beautiful lobby!
2025-09-17
Very good staff! Juilianno at the bar is fabulous, as is the rest of the team. Would definitely recommend to anyone.
2025-09-17
Thank you for a job. Well done exceptional customer service and support. Thank you. We appreciate everything by the entire staff.
2025-09-17
Loved your hotel!! Employees were all magnificent!!
2025-09-17
Our stay in your hotel was very enjoyable.The staff was very friendly & accomadating. The breakfast buffet was delicious. Love the elegant vintage style of the decor.
2025-09-16
The owner was fantastic not only is she beautiful and classy, but she is so warm and welcoming. She was a sweetheart, and I wanna complement the girls at the front desk. They were always so helpful. They were basically concierge’s much of the time very much appreciated and the wonderful staff at the breakfast and the dinner were incredible especially I love Fernando. He was so helpful and I absolutely adore the bartender Giuliano. He made our evening so wonderful by always wearing a smile and that man never stopped working he was always polishing something or doing something he was never not moving or working and as a one time bar and restaurant owner, I can not even say how invaluable he is! Whatever he’s being paid whatever we tipped him was not enough! What a wonderful hotel I have nothing but great things to say!
2025-09-16
Every one was cordial and professional and helped with any concerns I had. The Black Sheep was excellent dinning and everyone from the front desk to the house cleaning staff always had a friendly smile on their face. Would highly recommend this hotel.
2025-09-16
Julianna the bartender was amazing. Very professional and welcoming.
2025-09-16
Bar tender Giovanni was excellent
2025-09-16
The hotel was wonderful and we had a great stay. Juliano, the bartender in the lounge, was fabulous. He was very nice and friendly. The receptionists and the wait staff in the restaurant were great.
2025-09-16
Thank you for keeping such a beautiful place and sharing it with so many people
2025-09-15
Your bartender Julianna was the best. Love him. Room was wonderful. We had the best time! Friendly staff!
2025-09-15
Thank you for your hospitality ans service
2025-09-15
The welcome drink and hospitality provided on our first night was excellent.
2025-09-12
Great customer service , always willing help !
2025-09-10
Everything was fantastic and very helpful
2025-09-09
Overall pleasant staff, helpful at meals. Bartender was very nice.
2025-09-09
We really appreciates Valentina & Aldo & the rest of the staffs especially the people in the breakfast area of the Hotel for being so accommodating & helping us for our two days breakfast preparations
2025-09-08
Se fosse per me vi darei 5 stelle 🌟
2025-09-08
Servizio e cura del clienti ineccepibili. Bravi!
2025-09-08
We had a nice stay thank you
2025-09-08
Sehr freundliche Bedienung.
2025-09-08
Very nice hotel good location Pleasant staff I enjoyed my stay
2025-09-07
Thanks for the staff especially Katie at the counter. She is very helpful in assisting us with our transportation to get to our tours. We would like to thank also Marco at the restaurant for always assisting us whenever we dine there at La Pecora Nera Restaurante. We loved the food. This is why we always dine here. We will surely recommend this hotel and restaurant to our family and friends in Canada 🇨🇦. Thank you! God Bless!
2025-09-06
We would like to sincerely thank the staff. They were kind, friendly, and helpful. We truly appreciate their warm service and the welcoming atmosphere they created.
2025-09-06
Grazie mille per tutti. Congratulations!!
2025-09-05
Our first trip to Italy and Montecatini, we were impressed at the lovely town and district. The hotel management were very helpful and supportive and helped us get to the Opera. The staff at breakfast were very gracious and looked after us. Many thanks Carmel & Vincent McGrath
2025-09-05
Your courtesy, patience and kindness has been greatly appreciated! Thank you!!!!
2025-09-05
Wij hebben genoten van ons verblijf in uw hotel. Het dagelijks diner en de topbediening gaan wij niet snel vergeten.
2025-09-03
Thanks to all off the staff. Wonderful in every department they work in, very helpful.
2025-09-02
All the Services, if reception, dining hall or bar were excellent!!!
2025-09-02
Service was professional, hotel and all rooms clean.
2025-09-02
Congratulations on maintaining this beautiful hotel. The special arrangement with the city for parking tickets on the street will be appreciated by many customers.
2025-09-02
Lady in charge of breakfast really listened and sourced gluten free bread for me. She always had a great smile when she saw me arrive in the morning. Fair haired receptionist was so accommodating and great with her suggestions for thermal waters. Dinner was excellent and all staff were very attentive. Thank you to the owner for her invaluable help.
2025-09-01
The Hotel provides what you need to be comfortable. Service and staff top notch. Rooms were kept clean. Front desk staff very helpful. I would love to visit again.
2025-09-01
Accoglienza premurosa
2025-08-31
Everything is great
2025-08-30
Very nice stay thank you
2025-08-30
Lisa Parker-Gomm, was flawless. I f we book another trip I would be lass anxious if I knew Lisa was at the helm. Well done.
2025-08-27
Excellent stay
2025-08-27
Beautiful town ; great hotel. Trip to top of hill and historical sites /church is a must ro
2025-08-25
Thank you for a wonderful stay, The hotel is a beautiful place and the service is top quality. We would definitely stay again and recommend without without hesitation. Thanks again, Andrew
2025-08-25
Ottimo tutto
2025-08-25
We would like to thank Luana!! For helping make our stay that little extra special and memorable, by organising to reveal our babies gender to us with the balloons in our room, it was an amazing touch and got our stay off to a great start. We will most certainly be back to visit once our little girl is born.
2025-08-24
I letti sono comodissimi e la colazione è ricca e di buona qualità. Il personale è molto gentile
2025-08-24
The holiday was a wonderful experience thanks in no small way to the staff
2025-08-24
Voglio sempre tornare da te
2025-08-23
Complimenti per la professionalità del personale e complimenti alla proprietaria per la sua costante presenza e gentilezza.
2025-08-23
Il personale presente in sala durante la colazione è stato cordiale, premuroso e professionale. Anche l'operazione di check out è stata svolta rapidamente e con gentilezza
2025-08-23
Staff showed 100% courtesy and extremely helpful at all times.
2025-08-23
Voglio ringraziare Luana per la sua cortesia, i camerieri presenti alla colazione. Grazie a tutti.
2025-08-22
Very good and straightforward reception and good info. Parking not easy, but this is not a fault of the hotel.
2025-08-22
È stato fantastico il nostro soggiorno
2025-08-22
Danke für die schöne Zeit mal wieder bei Ihnen im Hause - es war auch das dritte Mal ein angenehmer Aufenthalt!
2025-08-22
Ringrazio profondamente il personale dell’hotel tutti super gentili ed educati… sempre ben disposti!
2025-08-22
grazie per la piacevole ospitalità
2025-08-21
Very smooth reception and everything went well. Thank you
2025-08-20
Ristorazione e personale perfetto, in particolare la professionalità della sig.ra Irene
2025-08-20
grazie per l'accoglienza ricevuta e per la vostra profesionalità
2025-08-19
Ringraziamenti a tutto lo Staff!
2025-08-19
allo staff completo
2025-08-19
Sehr freundlich und hilfsbereit
2025-08-19
Abbiamo scelto di tornare da Voi per la vostra cortesia e i servizi offerti.
2025-08-18
Grazie mille a tutti di cuore
2025-08-18
Grazie sempre per la disponibilità e cortesia di tutto lo staff. Non è mai scontato. Viaggio spesso per lavoro e sempre un po' negli stessi posti ma raramente si incontra la gentilezza..
2025-08-18
Grazie a tutti. Ad Irene, all'intera Reception e, naturalmente, alla splendida Signora ed a suo figlio.
2025-08-18
Thank you for a truly wonderful experience.
2025-08-18
Un apprezzamento alla signora Luciana sempre attentissima ad ogni esigenza. Anche il personale tutto è sempre attento e pronto a risolvere ogni problema. Assolutamente nulla da eccepire.
2025-08-18
Vor allem der sehr freundliche, überaus serviceorientierte Umgang des Personals.
2025-08-17
I nostri complimenti vanno allo staff della cucina e del servizio in sala, altresi comunque a tutto lo staff dell’albergo
2025-08-17
Staff very accommodating and helpful
2025-08-17
Grazie per averci fatto passare delle bellissime serate alla pecora nera ristorante
2025-08-17
Bediening erg professioneel en vriendelijk , schoonmaak, bed opmaken en handdoeken buitengewoon goed. Hartelijk bedankt hier voor Groeten. Alex en Fransisca Mulder
2025-08-17
Nnnn
2025-08-16
Lovely reception staff. Very helpful. The dining room staff are exceptional. Friendly, attentive and cannot do enough for the guests.
2025-08-16
Compliments to the main bartender and belay crew!
2025-08-16
Спасибо. Все было прекрасно. В этот раз взял номер с ужинами. И они были прекрасны. Спасибо за отличный сервис и добрую атмосферу.
2025-08-16
grazie per l'accoglienza la cena a La pecora nera è stata favolosa grazie
2025-08-13
This was our second year of coming to your beautiful hotel and once again everything was amazing. The staff are friendly and attentive, the rooms and hotel are stunning. Fantastic location with lots to see and do and easily access to the train station to explore further afield. We will be back again I am sure! Thank you for making our wedding anniversary trip so special.
2025-08-10
Desk representatives we very pleasant and helpful
2025-08-10
Ottima accoglienza e rispetto
2025-08-10
Gentilezza, eleganza e disponibilità contraddistinguono il vostro hotel
2025-08-10
Personale gentilissimo,accoglienza ottima
2025-08-08
Thankyou to every member of staff who greeted us with a warm smile and did everything to make our stay literally perfect. We received nothing but the best treatment throughout our stay from the reception staff, cleaners, bar/restaurant staff right up to the management. The hotel was exceptional and if anything the pictures on the website we chose it from didn't do it justice!
2025-08-07
Thanks you for the pleasant and great stay. We felt very welcome and the atmosfere in the hotel is very good. Rooms are very tidy and good to stay in
2025-08-06
Very good hotel
2025-08-05
Agradecer al personal que nos atendio ambos dias en el desayuno (el chico y la chica mas jovenes) por hacernos sentir como en casa, por el trato tan genial hacia nuestro hijo pequeño.
2025-08-04
Très satisfaits par la qualité de l’accueil et des prestations
2025-08-04
Merci continue
2025-08-04
Awesome people
2025-08-04
Accoglienza cortese e professionale, aiuto con le informazioni richieste esaustive. Camera confortevole, silenziosa e pulitissima.Sicuramente soggiorneremo nuovamente presso la struttura
2025-08-04
Amazing dinners!
2025-08-03
I stayed with you ten years ago and am happy to say I loved every minute of my stay just as I did ten years ago 🥰 Thankyou
2025-08-03
Complimenti
2025-08-02
The staff were very friendly and helpful and made my stay very enjoyable
2025-08-02
Хороший, ухоженный отель, доброжелательный и внимательный коллектив. Очень приятная хозяйка отеля.
2025-08-01
I appreciated the professional staff who treated us with respect and support during our trip. They made changes and worked hard to make us feel welcome.
2025-08-01
We had a lovely stay at your hotel. The staff were so friendly and helpful. Nothing was too much trouble - A real credit to the hotel. Thanks to all.
2025-07-30
Thank you for making my stay so homely.
2025-07-30
We’ve had a wonderful stay at this hotel thank you all so very much to all the staff from Christine and David room 230
2025-07-28
Accueil merveilleux et efficace. Merci aux personnes de la réception et à la directrice venue nous saluer personnellement.
2025-07-27
The lady working at breakfast en the young man behind the bar in the evening deserve some extra credits for recognising people even after 1 day. Its nice to see people enjoying their job like them!
2025-07-27
Thank you to all at Ercolini & Savi for your assistance in organising taxis ahead of our visit, special thanks to Valentina for her excellent attention.
2025-07-27
We found the service here to be excellent with a friendly, helpful staff.
2025-07-27
fortemente raccomandato!!
2025-07-27
Personale disponibile e cortese
2025-07-27
Besonders hervorzuheben ist das angeschlossene Restaurant mit hervorragender á la carte-Küche und tollem Service
2025-07-27
Ringrazio per l’assistenza fornita sin dall’inizio. Ci siamo sentiti come in famiglia.
2025-07-26
Reception personel was outsranding! Polite yet friendly and cheerful! Loved them all
2025-07-26
I am very grateful for a quite pleasant experience.
2025-07-25
ho apprezzato il biscotto/cialda di Montecatini..molto buono, un prodotto tipico e un ricordo da sgranocchiare
2025-07-25
I complimenti riguardano la cortesia alla reception e la professionalità del ragazzo giovane al bar
2025-07-24
grazie per l'accoglienza
2025-07-24
Personnels de salle très gentils
2025-07-23
Continue this way!!
2025-07-22
Thank you to everyone for a wonderful stay and excellent service.
2025-07-22
Thanks for the lovely welcome. Professional and kind
2025-07-21
Accoglienza gentile e professionale
2025-07-20
Con piacere ritorno per brevi soggiorni da qualche anno Trovo persone disponibili all’atto della prenotazione e all’arrivo.
2025-07-20
Grazie della cortesia
2025-07-20
Grazie di tutto esperienza bellissima come sempre. La nota migliore è la colazione troppo buona
2025-07-19
Highly appreciate your service
2025-07-19
Congratulations on building a very nice, friendly, and familiar team:)
2025-07-19
Grazie per tutto
2025-07-19
Tutto bene
2025-07-16
Accoglienza familiare e cordiale, grande professionalità
2025-07-16
Thank you to the cleaning stuff for their outstanding work and thank you to the young gentleman at the bar always obliging and always with a big smile.
2025-07-16
Ringraziamo per la disponibilità, la celerità dei riscontri e la professionalità del personale.
2025-07-15
Nous avons passé un séjour exceptionnel de 10 nuits à l’Hôtel Ercolini e Savi. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le personnel a toujours été attentif, souriant et prêt à rendre service, ce qui a grandement contribué à la qualité de notre séjour. La chambre était confortable, propre et élégamment aménagée. Le petit déjeuner était varié et délicieux, servi avec soin dans un cadre agréable. Nous avons également beaucoup apprécié la localisation idéale de l’hôtel, au cœur de Montecatini Terme. Nous tenons à transmettre nos sincères remerciements à toute l’équipe ainsi qu’à la direction de l’établissement pour leur accueil irréprochable et leur souci du détail. Grâce à vous, nous repartons avec de merveilleux souvenirs. Nous recommanderons votre hôtel sans hésitation et espérons y revenir lors d’un prochain voyage en Toscane. Merci infiniment !
2025-07-14
very nice staff
2025-07-14
Very nice staff. Thank you
2025-07-14
Thank you for everything. Everyone was so friendly. Like to come back
2025-07-14
Everything bar the fridges was spot on. Helpful, professional staff we would recommend this hotel.
2025-07-14
Xxx
2025-07-14
Лучший отель и ресторан в Монтекатини Терме
2025-07-13
As regular customers, we are satisfied.
2025-07-13
Personnel d'accueil très agréable, très professionnel Personnel de service du petit déjeuner, très professionnel Literie et chambre très propre
2025-07-12
Enjoyed our stay in your hotel, just like last year
2025-07-11
I would like to thank you for the fact that the room was cleaned very nicely every day and we received clean towels.
2025-07-11
Thank you, it is a beautiful hotel, nice breakfast and and the staff very helpful and welcoming. The restaurant is a bonus, I loved the food, we all did, and we got 10 % discount! Thank you!
2025-07-08
personnel discret et competant
2025-07-08
Staff very considerate and helpful
2025-07-08
The rooms were clean. The breakfast service was quite adequate. Thank you.
2025-07-07
Lovely place comfortable clean I will recommend it to everyone my family were very happy I’ll come back
2025-07-07
Das Personal an der Rezeption war ausgesprochen freundlich und hilfsbereit
2025-07-07
Una struttura bellissima, ben curata, con un ottimo rapporto qualità prezzo
2025-07-07
Personale gentile e professionale
2025-07-07
Thank you for hospitality only issue was parking the last night 5 July I could find parking very hard
2025-07-07
Very nice staff, excelkent breakfast, comfortable beds, good location.
2025-07-06
Ottima posizione, personale estremamente cordiale
2025-07-06
I would like to thank the whole team for the warm welcome, in special the people who serve the meals!
2025-07-06
Wir haben uns sehr wohl gefühlt. Alles war in Ordnung. Das Personal war sehr freundlich und hilfsbereit. Danke
2025-07-06
Accolti con molta cortesia
2025-07-06
Der Service im Restaurantbereich ist überaus freundlich, aber eigentlich in allen Bereichen.
2025-07-05
Grazie per reso il mio soggiorno speciale. Personale estremamente cortese ed attento non solo con me ma anche con il mio cagnolino. Graditissimi i cadeaux riservati a me ed al mio pelosetto.
2025-07-05
Special thanks to the lady manager at the breakfast & dinner.
2025-07-04
THE STAFF THAT WE DEALT WITH WERE EXCELLENT IN ALL OUR DEALINGS . HIGH CLASS ATTENTION TO DETAIL , AND VERY SPECIAL , PROFESSIONAL SOLVING OF OUR PARTICULAR NEEDS .
2025-07-04
Grazie per l'ospitalità. Ho avuto modo di conoscere il V/s Hotel per motivi di salute. Dovrò tornarci ancora per essere sottoposto a Visita al Santa Rita Hospital, sicuramente sarò, V/s ospite.
2025-07-03
Thank you so much for our stay it was lovely
2025-07-03
Hotel is beautiful. Staff were courteous and knowledgeable
2025-07-02
The hotel room was clean and comfortable, and we were happy to see it tidied up every day. The breakfast buffet was excellent, with a wide variety of options including fresh fruit, pastries, juices, bread with spreads, and desserts. Dinner was very well organized with a multi-course menu. We appreciated the opportunity to choose dishes in advance and found the food delicious and well-presented. The service staff were friendly, efficient, and clearly made an effort to communicate in English, which we appreciated. The reception desk was always staffed, and the employees were helpful and welcoming. Once again, thank you for the wonderful hospitality. We had a great time and would definitely consider staying with you again in the future. Kind regards, Cato
2025-07-02
Au personnel de l acvueil qui nous a bien aidé
2025-07-02
Thank you so much for a wonderful stay, and upgrading our room, Staff were very friendly. Everything was perfect!
2025-07-01
Мои наилучшее пожелания, я вас люблю
2025-07-01
Disponibilità, gentilezza e cortesia. Grazie mille al personale di prima accoglienza. Tutto perfetto anche per la pulizia della camera.
2025-07-01
Complimenti per la gentilezza e la professionalità
2025-07-01
Irene was a wonderful food server. We really enjoyed her.
2025-06-30
Vielen Dank für den Aufenthalt in Ihrem wunderschönen Hotel. Danke an Ihre sehr freundlichen und hilfreichen Mitarbeiterinnen an der Rezeption. Das Frühstücksbuffet war überragend. Ebenso das Abendmenu für die Gäste.
2025-06-29
Lovely hotel, great visit
2025-06-29
Complimenti x la gentilezza
2025-06-28
Accoglienza molto gradevole da parte della receptionist Camera perfetta
2025-06-27
STRUTTURA MOLTO ACCOGLIENTE. LA CONOSCO DA ANNI .... SEMPRE IMPECCABILE ALLA RECEPTION RAGAZZE MOLTO PROFESSIONALI E GENTILISSIME
2025-06-27
Alla reception sono sempre molto attente e carinissime
2025-06-27
Merci pour l'accueil et pour le service impeccable, nous restons une nuit de plus car la chambre est très confortable.
2025-06-27
staffa fantastico ci ha aiutato in tutto e sono tutti molto professionali
2025-06-26
Semplicemente grazie per la gradita ospitalità e cordialità a tutto il personale che ci ha seguito nel corso della breve sosta
2025-06-26
Good team, good leadership.
2025-06-25
Reception staff were always helpful, well informed and friendly. Especially Valentina. The whole team are good - well trained, considerate and efficient without being familiar.. Well done everyone.
2025-06-24
Very nice lobby, inviting lobby bar with special drinks of the day, elegant atmosphere in the restaurant, very good food and excellent service. Thanks to all the staff as well as to the management. We appreciated to be welcomed by the owner every day in person.
2025-06-24
Qualità/ prezzo eccezionale
2025-06-24
Special thanks to Irene for her personal attention for every individual guest. We appreciate the initiative to offer a free drink when not cleaning the room.
2025-06-23
Special thanks to Irene!
2025-06-23
Great job!
2025-06-23
Wir waren, wie auch die letzten Male, wiederum sehr zufrieden. Die Staff im Speisesaal ist immer sehr freundlich und zuvorkommend; Jréne ist äusserst kompetent, liebenswürdig, kennt langjährige Gäste und deren Wünsche! Liebe Grüsse an die Staff. Wir werden wieder zu Ihnen kommen; bis dahin wünschen wir Ihnen eine gute Zeit und weiterhin viel Erfolg. Viele Grüsse
2025-06-23
Ottima accoglienza e gentilezza. Ho gradito la cialda omaggio.
2025-06-22
Complimenten voor uw keurige hotel
2025-06-22
Nous avons apprécié l accueil, la très belle chambre et la qualité du petit déjeuner. C'était très bien, à recommander. Merci
2025-06-20
Soggiorno piacevole e adeguato al costo
2025-06-20
juste merci
2025-06-19
The staff we encountered were all friendly and polite, especially the lady who checked us into the hotel. This is the third time I gave stayed at the hotel, and would certainly hope yo do so again.
2025-06-19
no comment
2025-06-18
We have been helped very well by Irene. Because of my wife’s illness she was on a strict diet. We had informed you about that and from day 1 Irene helped my wife in finding the right things to eat and still have excellent meals. She really cared for us. Therefore our stay here was much more enjoyable.
2025-06-18
All the staff we encountered we all happy to assist us and were very polite. We enjoyed our stay very much. Kind regards, Robert Bulloch
2025-06-17
So appreciative of the gluten free plate of breakfast items. Especially loved the croissant which I have not found in US.
2025-06-16
Complimenti per la cordialità e la professionalità con cui accogliete i vostri ospiti. È stato un piacere soggiornare nella vostra struttura.
2025-06-16
Mercikes en top team
2025-06-15
You are all doing a great job! Thanks!
2025-06-15
Gentilissimi e molto disponibili con le nostre richieste per mio papà disabile.Grazie mille
2025-06-15
Sono Maria Pia ringrazio tutto lo staff Irene in sala sempre disponibile e accorta soddisfando le nostre richieste Ottimo il menù Un carissimo saluto alla sig. Luciana che mi ha riportato ai bei tempi quando andavo nella stessa struttura con i miei genitori !!
2025-06-14
Thank you
2025-06-14
Molto gentili e premurosi
2025-06-12
Grazie di nuovo per il bel soggiorno da voi tutti!
2025-06-11
Thank you for an enjoyable stay
2025-06-11
Everyone was very courteous and helpful.
2025-06-11
We liked the option of getting a drink coupon in place or room service. All of the employees were friendly. We enjoyed the breakfast selectios
2025-06-08
Near place, kind people, clean hotel
2025-06-08
Sehr schönes Hotel! Gut, dass Sie schon angefangen haben zu renovieren. So kann der Charme des Hotels noch viele Jahre erhalten bleiben.
2025-06-07
The staff is professional, pleasant & helpful!
2025-06-06
Great Hotel in a perfect location
2025-06-05
A very lovely stay, all the amenities needed, will definitely recommend to everyone, Albatross Tours have exceeded my expectations with this great hotel.
2025-06-05
Reception desk of great assistance for hospital emergency. Also transfer to Milan international airport
2025-06-05
Staff were incredible! One of the nicest hotels I’ve stayed in! Loved the welcome drink too! Can’t wait to visit again soon
2025-06-04
Thank you
2025-06-03
The staff at breakfast each morning were very friendly & helpful & made us feel very welcome.
2025-06-03
Thank you for everything!
2025-06-03
All the staff are helpful, very courteous, and efficient. Rooms are always well presented, and maintained. The breakfast quality is always superb. We have returned to this hotel many times, and the standard always remains the same. When we visit Montecatini Terme we never consider any other hotel.
2025-06-03
Very happy .Would return here.
2025-06-03
Staff was very nice to us responded to requests quickly. Very cordial always
2025-06-03
We had a wonderful time. We loved that the owner really cared about her guests.
2025-06-03
We have had a wonderful time at your beautiful hotel, everything was so special, the staff in every department were so well trained and treated us like family, nothing was any trouble, the loving, family atmosphere in the hotel was so old world, and we loved it, we celebrated our 50th wedding anniversary, we enjoyed a very special dinner in the restaurant, ⭐️⭐️⭐️⭐️⭐️⭐️ customer service everywhere in the hotel, we will return for another visit, we are from Australia, we will be recommending your stunning hotel to all our friends around the world.
2025-06-03
We don’t check out till Saturday , our stay has be great , all the staff in reception , dinning room , bar and of course the housekeepers , our room was spotless when we arrived and has been cleaned so well each day , the girls at reception have gone out of their way to help us find things and booking our return transfer to the airport , the guys at breakfast make us a soy coffee every morning , I really feel as if we have received 6 star ⭐️⭐️⭐️⭐️⭐️⭐️service , we will return next year , we are from Australia and it is so far to travel and the hotel staff have been wonderful , we would love to meet the Manager / Owner to give our thanks kindest regards Dan and Narelle ( Australia )
2025-06-02
Our stay at the hotel was ( as many times before) PERFECT. Thank you.
2025-06-02
I can't say enough about how much we enjoyed our stay. EVERYTHING was first class and couldn't have asked for more, Thank you very much for all you do for your guests. I would highly recommend your prooperty to anyone thinking about staying in this area.
2025-06-02
Grazie per tutto
2025-06-02
Personale gentile e disponibile. Grazie a tutti
2025-06-02
Absolutely enjoyed and still enjoying our stay here. I would definitely come back and I would recommend this hotel to friends and family.
2025-06-02
Staff were welcoming and helpful. Lovely to meet the owner of the property and see her, daily. The charm of the property has been maintained while providing excellent amenities. Thank you for an enjoyable stay !
2025-06-01
Good experience
2025-06-01
The entire staff was very friendly and welcoming to our large family of 13 members! (3 generations) Thank you!
2025-06-01
We truly appreciated all of the staff. Front desk and restaurant staff were pleasant and welcoming. We would like to give a special thanks to Giuliano, the bartender, for remembering our preferred drinks and always serving with an enthusiastic smile.
2025-06-01
A comfortable welcoming safe space…thank you!
2025-05-31
Grazie accoglienza calorosa , ci siamo sentiti coccolati , molto bene !!!!
2025-05-30
Complimenti , staff attento e professionale cordiale e disponibile
2025-05-30
Took great care of us when we needed to change rooms
2025-05-28
Благодарю! Как всегда, всё идеально. Мы приезжаем в этот отель как домой. Очень отзывчивый персонал. Вкусная еда. Идеальное место расположения. Очаровательная хозяйка.
2025-05-28
very helpful and caring
2025-05-28
Staff and Hotel was very nice, thank you.
2025-05-27
All of the staff at hotel were nice and friendly. enjoyed having conversations with them.
2025-05-27
Your young bartender is fabulous. When I requested a glass of Pinot Grigio, as busy as he was he automaticallyhad it ready for me. With how busy he was and I had only ordered from him once before he rememered!
2025-05-27
Comfortable room, and very good service. Thank you.
2025-05-27
Very good
2025-05-27
Your staff was exceptional as well as the hotel personnel behind the reception desk. The lobby and dining rooms were lovely.
2025-05-27
Personale di reception e di sala molto cortese e disponibile
2025-05-27
Super clean rooms, fantastic reception staff,
2025-05-27
They are all very nice, helpful and pleasant.
2025-05-26
Ottima accoglienza della proprietaria e ottima professionalità, gentilezza ,attenzione e disponibilità della signora responsabile di sala
2025-05-26
Direzione ben organizzata Non so quanto abbiamo pagato a notte quindi qualità prezzo non riusciamo a valutarlo
2025-05-26
Proprietaria e Staff amabili.
2025-05-26
Ottimo posto
2025-05-26
I had a wonderful stay at your beautiful hotel! With very, very nice personel! The room was perfect, very clean, everything was just perfect!
2025-05-24
Reception team molto bravi e professionali
2025-05-24
Thank you for a beautiful stay.
2025-05-22
grazie per l'accoglienza e la disponibilita
2025-05-21
All staff helpful and friendly
2025-05-20
Many helpful and friendly members of staff, but a special mention for Irena our excellent waitress everyday.
2025-05-20
Ormai da più di un anno e’ la nostra casa a Montecatini
2025-05-19
Thank you for your assistance at a time of distress for me while I was a guest there.
2025-05-19
Très bon rapport qualité prix
2025-05-19
Enjoyed stay
2025-05-18
I think the hotel is excellent! Very clean and well run as well as charming. Dinner at the restaurant was excellent too.
2025-05-17
To the bar staff
2025-05-17
We would like to express a huge thanks to the whole team for everything, especially the arranging flowers in our room, the room upgrade and a special thanks to the bar man who took great care of us every evening! Thank you
2025-05-17
Staff was very helpful with Wi-Fi and keys as needed.
2025-05-17
We visited from America on a couples trip with friends. Out of a 7 days, your hotel was the best! We enjoyed friendly front desk staff who assisted us with excellent food suggestions we also enjoyed the young bartender in the evenings and your outside patio made our visit very enjoyable.
2025-05-17
Very very pleasant stay with my family . Friendly staff and management x
2025-05-16
The staff at reception and at breakfast were all friendly and professional. Room (322) needed furniture upgrades and more than 1 chair. Housekeeping was excellent.
2025-05-15
You have a beautiful property near restaurants, attractions, and the train station. we had a comfortable stay.
2025-05-14
Love the drink special of the day! Giuliano behind the bar was outstanding! Molto bene!
2025-05-13
The staff were wonderful and helpful. Calling for the taxi to get us to Florence and weighing our bags was thoughtful. I appreciated the smiles when we came back from a long day out.
2025-05-13
Everyone we met were delightful
2025-05-13
Lovely stay, amazing hotel, great location. Perfecto!
2025-05-12
Thanks from Cabala family, they made our stay pleasure
2025-05-11
Exceptional staff.
2025-05-11
An all around good job
2025-05-11
Thanks 🙏
2025-05-11
Ottimo il servizio della reception
2025-05-11
La perfezione e la felicità
2025-05-10
The people at reception desk were very helpful and welcoming. The bartender was fabulous. Rooms were very clean and the service was very good. We dined at the Black Sheep and it was excellent. The hotel owner was exceptionally friendly and welcoming. The hotel is in a great location.
2025-05-10
Thanks to the serving staff at breakfast, thanks to the front desk and thanks to the bar tenders
2025-05-09
This was our third stay and its just gets better. Our welcome was wonderful, and a surprise that our requested room was available, after being told it was booked. - Just superb. The team always work so hard, Giuliano in the bar was so attentive. Please convey our best wishes to Senora Luciana for a speedy recovery we missed her smile around the hotel
2025-05-09
Thanks
2025-05-08
Thank you especially for help with some copies that you made for me and the exeptional good breakfast!!!
2025-05-08
We had a great stay . Unfortunately we did not have air for the first 3 days . We did move to a different room after day 3 with a working ac unit
2025-05-07
Guiliano in the bar extremely pleasant and efficient. Breakfast staff always acknowledged and helped if required. Reception staff always smiled and acknowledged.
2025-05-07
Staff in the lobby was excellent. Bartender Giuliano also was excellent. I was extremely pleased with the staff at the hotel. Everyone was fantastic.
2025-05-07
I think it is a great hotel with a great location and wonderful employees from the front desk to the bar to the maids and even to the owner.
2025-05-07
They were always helpful and courteous
2025-05-06
Al personale della reception. Gentili e disponibili
2025-05-06
The staff was always helpful and friendly. The bartender was very helpful and friendly! We enjoyed our stay
2025-05-05
Reception very friendly on arrival very informative Waiter in restaurant for breakfast very welcoming very informative with excellent service
2025-05-05
Thank you for the stay
2025-05-05
We had a wonderful stay. Thanks
2025-05-04
ringraziare della gentilezza e cordialità di tutto il personale dalla reception alla ristorazione al bar al servizio. tutte persone disponibili e preparate. grazie
2025-05-03
Thank the people at the front desk for being so quick to give me my room key. Thank the wait staff for helping me carry my plate to the table.
2025-05-03
My room - 204 - was completely comfortable and lovely. The shower was very fine. No complaints.
2025-05-03
A beautiful boutique hotel that made our stay in Montecatini a perfect experience
2025-05-03
Thanks for providing a well run operation. Breakfast was excellent and time spent at the bar each evening was enjoyable. I’m not sure of her name but “Irene” (blonde hair and glasses) was especially friendly and courteous at breakfast and at the bar when she assisted there. She always recognized me and greeted me. I really enjoyed my time there. Front desk staff were also very helpful. I had a very nice visit.
2025-05-03
Educazione,gentilezza,professionalità
2025-05-03
Our best wishes to the Hotel team. Ladies at reception are really client oriented, smart and attentive and made our stay very comfortable, with feeling like your are at home.
2025-05-02
Tutto il personale è disponibile e gentilissimo. L'unica peccato le stanze sono molto scarne e tristi. Basterebbe poco per renderle più gradevoli giusto una imbiancatura e qualche quadro.
2025-05-02
Old world charm and warm and helpful staff made our stay comfortable. Thank you making our time with you easy.
2025-05-01
Everyone was professional and so kind, very accommodating. Giovani, the evening bartender, was very professional, always had a smile and was so vey kind.
2025-05-01
We thank all the staff, they have been very helpful and accommodating., 10 out of 210...thank you
2025-04-30
Everyone was so so nice and helped when our hairdryer would not work. They were very helpful and replaced it twice.
2025-04-30
The entire staff including housekeeping, waiter and waitresses, front desk and the bartender were always very polite and went out their way to make sure you were happy and any special needs were met.
2025-05-04
Appreciate the attentiveness given by Irene, Catia, and Giuliano
2025-04-30
Our friend had a medical emergency and the staff was extremely helpful.
2025-04-30
We had a wonderful stay. The facilities were lovely and the many recent upgrades were apparent. Above all else though the staff was amazing. We recognized that they were a small dedicated team who worked very hard to make sure we had a wonderful stay. Thank you to all!
2025-04-30
Thanks for providing a comfortable stay!
2025-04-30
Great room services. Wonderful food.
2025-04-30
You made us feel so at home! The hotel was beautiful, the staff amazing, and the food delicious. Thank you for making our visit to Italy one of the best trips we have ever experienced.
2025-04-30
Thank you! Wonderful property, location, friendly staff.
2025-04-30
THanks to all the staff, particularly in reception and the bar, we had a wonderful stay
2025-04-30
Enjoyed your hotel.
2025-04-29
Thank you for all the help, beautiful hotel
2025-04-29
We stayed with a group of 15 friends and enjoyed first class accommodation and service from the hotel staff.
2025-04-28
We arrived with a group of 15. The staff at Hotel Ercolini were fantastic, in that the check in process was easy. The rooms were perfect, everyone was happy with their rooms. The breakfast wS perfect. Catering for all our needs including a gluten free member of our party. We had a wonderful stay at your hotel. The staff were incredibly friendly and made us feel welcome. Thank you so much.
2025-04-28
The staff in the breakfast area, the bar and at the front desk were SO helpful and friendly.
2025-04-28
The front desk and bar staff were exceptional. The kindest attention. Really made a lasting impression.
2025-04-28
We had such a lovely time thank you 🤩
2025-04-28
Все было прекрасно
2025-04-27
molto gentili ed efficienti
2025-04-27
Thank you so much! Everyone was great and we really enjoyed the hotel. There was a very sweet woman who was in charge of the breakfast area (blond hair, short?). She was so sweet and wonderful!
2025-04-27
You made us feel very special!
2025-04-27
Grazie per la vostra calorosa ospitalità.
2025-04-27
Mi complimento per la professionalità e la gentilezza del suo personale.
2025-04-27
Thanks for activating the air conditioning early for us, due to the very warm weather
2025-04-26
complimenti per accoglienza e gentilezza
2025-04-25
Everyone was kind, helpful, and amazing!!!
2025-04-24
Very pleasant stay, friendly people, nice rooms and perfect breakfast
2025-04-24
Overall it was fantastic! Your staff was so welcoming and friendly I would definitely stay here again!
2025-04-24
The location is very good, the breakfast is very rich and tasty. Also Mrs. Valentina from the reception is very kind. Congratulations!
2025-04-24
Grazie per l’ospitalità. Abbiamo trascorso un ottimo soggiorno.
2025-04-23
Personale estremamente gentile e disponibile in ogni fase del soggiorno. Complimenti a tutto lo staff.
2025-04-23
Staff at reception were very helpful & the young men behind the bar always remembered what wine we liked 👍
2025-04-22
We were very pleased to meet a finnish speaker at the reception when we arrived. She gave us great tips on restaurants and our visit to Grotto Giusto.
2025-04-22
All staff members were really kind and nice!
2025-04-21
Grazie per avermi avvisato immediatamente di aver lasciato un oggetto personale in stanza .
2025-04-21
Grazie mille per ospitalità
2025-04-21
Tanti ringraziamenti e benedizioni
2025-04-21
Благодарим за топлия прием и отличното обслужване.
2025-04-20
Thank you for a great experience.
2025-04-20
Un très beau hôtel avec un personnel charmant nous avons hâte de revenir
2025-04-20
Ich habe mich sehr wohl gefühlt im Hotel . Sauberes Zimmer, sehr freundliches Personal ( überall :ob Rezeption, Bar oder im Restaurant )Essen war sehr gut, besonders Ostersonntag das Menü. Komme gerne wieder und empfehle es weiter
2025-04-19
I found your hotel extremely welcoming and hospitable. Thank you to the front desk, restaurants, cleaners, and bar staff (I think that covers everybody). If the opportunity arises to re-visit you, I will welcome it. Caiao!
2025-04-19
Danke für die großartigen 5 tage die wir Da waren danke das der küchen Chef immer Umstände gemacht hat für meine pommes danke
2025-04-19
Vielen Dank an den Service im Restaurant. Alle sehr freundlich und mein Sohn hat sich sehr gefreut, dass er Pommes frites bekommen hat
2025-04-17
The barmaid at night was really professional, we appreciate to take a drink before going back to our rooms in this part of the hotel
2025-04-16
The staff is very friendly and helpful.
2025-04-16
Thank you for everything
2025-04-15
The staff was friendly and polite. The dining staff worked hard to keep a good variety of foods for breakfast. I'd like that many of the foods were nutritious options, such as pumpkin seeds, sunflower, seeds, yogurt, as well as several other good options. The area was kept clean and tidy, which is healthy and appreciated by guests. My room was clean. Please convey my thanks to your staff.
2025-04-15
Terrific staff. Very accommodating.
2025-04-15
We were quite pleased with the hotel overall. It was disappointing to have scaffolding outside our window, but in talking to travel mates, I think we still had one of the best rooms. Special thanks to Irene in the dining room for taking such good care of my son, who has a nut allergy. And I don't remember his name, but also special thanks to the young male bartender. He was always very friendly and made good dining suggestions for us.
2025-04-14
Loved our stay! Yummy breakfast friendly staff nice central location! Thank you!
2025-04-14
Nice job caring for and facilitating medical care for the injured guest.
2025-04-13
Excellent welcoming staff
2025-04-13
Irene? was amazing and very helpful! I have an allergy to nuts and she looked out for me all week
2025-04-12
very nice stay!
2025-04-12
Thank you for a wonderful stay.
2025-04-12
Thanks for your great service. Breakfast was great‼️
2025-04-12
Otherwise, lovely location and lovely hotel.
2025-04-12
Reception staff was very welcoming and helpful.
2025-04-09
Thank you so much for facilitating a quick and easy room change when requested. Your management and staff were so helpful and polite.
2025-04-09
We had a very nice time. Front desk staff was friendly and helpful.
2025-04-08
The young gentleman bar tender was incredibly nice! He made great cocktails and had a wonderful personality.
2025-04-08
The staff at the bar were especially nice and made drinks well.
2025-04-08
You have a very lovely hotel and the staff is so pleasant and attentive.
2025-04-06
The staff was friendly and efficient and professional. We enjoyed our stay very much.
2025-04-05
Front desk staff was great, Bartenders, kitchen/dining room staff were great and hard-working. Coffee machines were great
2025-04-05
super
2025-04-05
Perfect hotel!
2025-04-04
Every member of the staff were helpful and informative!
2025-04-04
The entire staff was extremely friendly and helpful. You’ve hired the right people!
2025-04-04
Thanks for the great service
2025-04-04
We would like thank and compliment the waiting staff, who were always friendly, efficient and helpful.
2025-04-03
Guilliano is the best bartender in Tuscany and his professionalism and skills weee truly stand out. What a nice young man! I hope you’ll keep him around.
2025-04-03
Thanks for a very nice stay at a wonderful hotell. Very nice staff and the breakfast was amazing
2025-04-02
Thank you
2025-04-01
In every aspect of our stay the management and staff made our stay very comfortable and went above and beyond and nothing was a problem thank you again for a lovely 7 days & nights at hotel Ercolini & Savi
2025-04-01
wonderful hotel, staff, rooms, restaurant, and bar!
2025-03-31
Each and every aspect of your hotel was above and beyond expectation. The personnel, the facility and the accommodations were wonderful. The staff was exceptionally accommodating and friendly. I had an extremely enjoyable experience! Thank you !
2025-03-30
Ringrazio il personale per l'estrema gentilezza, disponibilità e puntualità nelle risposte
2025-03-29
Breakfast buffet was delightful. An abundance of options were available, enjoyed and appreciated! Our favorites were; the coffee machine, juice selection (pineapple and multivitamin and green), fresh fruit (melon & pineapple), and pear halves, my mom enjoyed making toast with the sliced bread provided. I loved making a soft boiled egg each morning. We all enjoyed the bacon and croissants! My kids were home but I told them about the pancake machine and if they were with me at the hotel, they definitely would have enjoyed using the machine to have pancakes!
2025-03-29
say hi to breakfast staff Joan and i miss them!! your hotel has perfect location, easy to walk anywhere we want to go! we could have stayed longer! But will return when we can. Train to Pisa was very slow with many stops, airport is lovely and very modern. We enjoyed train from Milan and would do this again! Let me know when you have specials!
2025-03-29
Over all my experience was fine except for the bed bugs which made my week there extremely unpleaant.
2025-03-28
Personnel at the front desk and in the breakfast area were polite, friendly and helpful.
2025-03-25
Guiliano, at the bar, was WONDERFUL!! He was friendly, composed, and attentive every night! He made our stay SO ENJOYABLE! The front desk staff was very friendly and helpful as well. The breakfast staff was helpful and lovely. The food was mostly EXCELLENT!
2025-03-25
thanks to the office staff for booking a private winery tour for me
2025-03-24
A wonderful hotel. So pleased to return March 2025. Special thanks to Irene in the restaurant but all the staff were very friendly and helpful
2025-03-23
Ottima idea per il servizio parcheggio ,fornendo una tariffa agevolata che offre la possibilità di lasciare l'auto in qualsiasi luogo disponibile nelle vicinanze.
2025-03-23
Complimenti a Irene gentilissima e super disponibile
2025-03-23
Grazie per la cortesia e la professionalità a tutto lo staff
2025-03-23
Well done also this time!
2025-03-23
Grazie per mantenere nel tempo un'accoglienza e una ristorazione ottima, che fanno di Voi uno dei migliori hotel di Montecatini (ne abbiamo visti parecchi)
2025-03-20
Your hotel is beautiful and your staff very accommodating.
2025-03-19
Thanks for s wonderful stay.
2025-03-16
Front desk was very polite and helpful, v professional
2025-03-14
We had a pleasant stay. The breakfast buffet offered a nice variety. Our restaurant dinner was fabulous. We enjoyed the nearby shopping and restaurants as well. The central location allowed us to discover Tuscany.
2025-03-14
Alla proprietà per la cordialità dello staff
2025-03-12
Thanks for such joyous greetings, no matter the time of day.
2025-03-12
Management was very accommodating We had a circuit breaker go out and a toilet that was about to over flow. We went down and reported it and everything was efficiently and quickly restored to normal. Compliments on the management and the assistance.
2025-03-12
EVERYONE was so friendly and helpful! I noticed that if we were wearing our nametags, they would call us by name. Housekeeping services were noticeably exceptional!
2025-03-09
Grazie mille per la disponibilità e la cortesia
2025-03-07
Staff were very helpful and efficient.
2025-03-07
House keeping great, front desk assisted with questions. Bar tender friendly
2025-03-05
Cleaning Service was excellent. Breakfast Service was excellent. Gourmet Dining Service and Food was Excellent.
2025-03-05
Thank you, your attention to detail and professionalism was outstanding. My stay was very perfect.
2025-03-04
Personale alle reception gentile e cordiale
2025-03-03
Ottima accoglienza ed ospitalità
2025-03-03
Soggiorno molto piacevole, personale cordiale e disponibile, camera pulita e comoda,tornerò sicuramente.
2025-03-03
Everyone was so wonderful to our group. Thank you
2025-03-02
I would say that everyone was very professional, supportive and friendly. Thoroughly enjoyed our stay..Thank you!
2025-03-02
Grazie mille, ribadisco tutti i complimenti già riferiti
2025-03-02
Compliments to our housekeeper. I got sick and asked for entire bedding be changed. She cleaned the room perfect
2025-02-26
Очень хорошее качество работы женщины на ресепшен!!!
2025-02-25
Das Essen ist hervorragend.
2025-02-24
E' stato un bel soggiorno. Tornerò con piacere
2025-02-23
Complimenti per le camere e per il personale gentilissimo
2025-02-23
Grazie allo staff della reception e a chi si occupa della pulizia
2025-02-23
Sono già stato nell' hotel e ne confermo l'ottima qualità. Grande colazione e cortesia. Ci ritornerò sicuramente.
2025-02-23
Certo. Siamo stati benissimo e grazie a tutti
2025-02-20
Sempre.. Uno staff impeccabile con accoglienza eccezionale. Ormai è tanto che ci vengo e capisco di ricevere sempre un trattamento dí particolare riguardo
2025-02-19
Accueil au top, avec une volonté de bien faire et de faire plaisir aux hôtes. Restzurant exceptionnel La propriétaire est une personne charmante
2025-02-19
Vorrei esprimere la mia profonda gratitudine alla direzione e a tutto il personale dell'hotel per la loro attenzione e cura, per la loro cordialità e reattività. Non solo svolgi i tuoi compiti in modo professionale, ma ci metti anche l’anima. Hai creato un soggiorno confortevole per i tuoi ospiti in hotel! Questo è proprio l’hotel in cui vorrai tornare ancora e ancora!
2025-02-18
Merci pour votre accueil lors de ce court séjour. Nous reviendrons avec plaisir. Raphaël porteur de la flamme olympique de Paris 2024
2025-02-17
Complimenti a tutto lo staff sia di reception che di sala
2025-02-17
Grazie di cuore della bella accoglienza sono stati 2 giorni di puro relax ci siamo veramente sentiti coccolati.Ancora grazie.
2025-02-15
Ringrazio tutto il personale per la cortesia e professionalità dimostrata.
2025-02-14
Grazie come sempre della vs. gentilezza e cortesia dalla reception alla colazione
2025-02-13
Ringrazio tutto lo staff sempre gentile e disponibile!
2025-02-08
It was a good hotel, classic and cozy. Thanks to the receptionist,it was helpful for check in ...fast and easy
2025-02-07
Спасибо за гостеприимство и приятную атмосферу в отеле!
2025-02-05
Grazie a tutto lo staff
2025-02-05
Thank you for our wonderful time at your hotel
2025-02-03
Personale gentile , preparato e disponibile. Complimenti per la vasta scelta nella colazione, un lusso. Pulizia eccellente!
2025-02-02
Ringraziamo il personale disponibile e solerte
2025-02-02
Grande professionalità
2025-02-05
Buongiorno, sono già cliente ormai da tempo e continuerò ad esserlo, sono contento della vostra offerta Grazie
2025-01-27
Io e mio marito siamo rimasti molto soddisfatti del nostro soggiorno presso il vostro hotel
2025-01-26
Теплый прием и доброжилательное отношение.
2025-01-25
Grazie a tutti per il piacevole soggiorno.
2025-01-22
Great hotel. Friendly staff. Fantastic breakfast
2025-01-19
Grazie alla cortesia e disponibilità del personale alla reception e alle governanti
2025-01-19
Staff gentile, disponibile ed attento ad ogni richiesta. Complimenti
2025-01-16
Le ragazze alla reception sono sempre molto carine e disponibilissime ad ogni esigenza .
2025-01-12
ci siamo trovati benissimo, grande cordialità, ottimo servizio, ristorante stupendo
2025-01-12
Ringrazio per lo splendido soggiorno
2025-01-09
Thanks.
2025-01-06
We Always use this hotel when staying at Montecatini.
2025-01-06
Sono un clente da qualche tempo, trovo sempre piacevole soggiornare da voi
2025-01-04
grazie e complimenti!
2025-01-04
E stato un piacevolissimo soggiorno
2025-01-03
Molto gentili alla reception del personale
2025-01-02
Ringraziamenti al personale di sala in particolare a Irene👏
2025-01-02
Grazie anche per l'assistenza durante il mio piccolo infortunio del 31 dicembre
2025-01-01
Ottimo hotel, centralissimo.
2025-01-01
Ringrazio per la cortesia, disponibilità e attenzione di tutto il personale e addetti all’accoglienza. I miei complimenti per l’ampia gamma di servizi che la struttura offre e la professionalità con cui sono svolti
2025-01-01
Scrivo in russo per i clienti russi! Это уже давно наш любимый отель, нас давно все здесь знают и ждут. Чувствуем себя как дома!!! Спасибо всем!!!
2025-01-01
Freundlich, kompetent, hilfsbereit
2024-12-29
Ottimo servizio di ristorazione al ristorante La pecora nera.
2024-12-29
Grazie per l'ottima ospitalità ritorneremo a fine marzo Gia prenotato con offerta
2024-12-27
Beautiful place to stay, staff is extremely good and helpful, ideal location to close by amenities and transport. Satisfied with the daily housekeeping.
2024-12-27
Grazie allo Staff per la gentile attenzione e cortesia.
2024-12-25
Freundliches Personal
2024-12-24
Vuole ringraziare Irene per la sua professionalità e simpatia oltre ad essere molto disponibile..
Ottimo
Prenotazione e accoglienza
Aree comuni e servizi
Soddisfazione globale e informazioni generali
Colazione e servizi di ristorazione
Sistemazione
Via San Martino 18, Montecatini Terme 51016, PT
+39 0572 70331
2025-12-21
Danke sehr guter Aufenthalt besonders die Oberkellnerin Irene!!!!❤️