2025-05-31
Grazie accoglienza calorosa , ci siamo sentiti coccolati , molto bene !!!!
2025-05-30
Complimenti , staff attento e professionale cordiale e disponibile
2025-05-30
Took great care of us when we needed to change rooms
2025-05-27
Personale di reception e di sala molto cortese e disponibile
2025-05-27
Your staff was exceptional as well as the hotel personnel behind the reception desk. The lobby and dining rooms were lovely.
2025-05-27
All of the staff at hotel were nice and friendly. enjoyed having conversations with them.
2025-05-27
They are all very nice, helpful and pleasant.
2025-05-27
Comfortable room, and very good service. Thank you.
2025-05-27
Super clean rooms, fantastic reception staff,
2025-05-26
Ottimo posto
2025-05-26
Proprietaria e Staff amabili.
2025-05-26
Direzione ben organizzata Non so quanto abbiamo pagato a notte quindi qualità prezzo non riusciamo a valutarlo
2025-05-26
Ottima accoglienza della proprietaria e ottima professionalità, gentilezza ,attenzione e disponibilità della signora responsabile di sala
2025-05-26
I had a wonderful stay at your beautiful hotel! With very, very nice personel! The room was perfect, very clean, everything was just perfect!
2025-05-24
Reception team molto bravi e professionali
2025-05-24
Thank you for a beautiful stay.
2025-05-22
grazie per l'accoglienza e la disponibilita
2025-05-21
All staff helpful and friendly
2025-05-20
Ormai da più di un anno e’ la nostra casa a Montecatini
2025-05-20
Many helpful and friendly members of staff, but a special mention for Irena our excellent waitress everyday.
2025-05-19
Thank you for your assistance at a time of distress for me while I was a guest there.
2025-05-19
Enjoyed stay
2025-05-19
Très bon rapport qualité prix
2025-05-18
I think the hotel is excellent! Very clean and well run as well as charming. Dinner at the restaurant was excellent too.
2025-05-17
Staff was very helpful with Wi-Fi and keys as needed.
2025-05-17
We would like to express a huge thanks to the whole team for everything, especially the arranging flowers in our room, the room upgrade and a special thanks to the bar man who took great care of us every evening! Thank you
2025-05-17
To the bar staff
2025-05-17
Very very pleasant stay with my family . Friendly staff and management x
2025-05-17
We visited from America on a couples trip with friends. Out of a 7 days, your hotel was the best! We enjoyed friendly front desk staff who assisted us with excellent food suggestions we also enjoyed the young bartender in the evenings and your outside patio made our visit very enjoyable.
2025-05-16
The staff at reception and at breakfast were all friendly and professional. Room (322) needed furniture upgrades and more than 1 chair. Housekeeping was excellent.
2025-05-15
You have a beautiful property near restaurants, attractions, and the train station. we had a comfortable stay.
2025-05-14
Love the drink special of the day! Giuliano behind the bar was outstanding! Molto bene!
2025-05-13
The staff were wonderful and helpful. Calling for the taxi to get us to Florence and weighing our bags was thoughtful. I appreciated the smiles when we came back from a long day out.
2025-05-13
Everyone we met were delightful
2025-05-13
Lovely stay, amazing hotel, great location. Perfecto!
2025-05-12
Thanks from Cabala family, they made our stay pleasure
2025-05-11
Exceptional staff.
2025-05-11
An all around good job
2025-05-11
Ottimo il servizio della reception
2025-05-11
Thanks 🙏
2025-05-11
La perfezione e la felicità
2025-05-10
Thanks to the serving staff at breakfast, thanks to the front desk and thanks to the bar tenders
2025-05-10
The people at reception desk were very helpful and welcoming. The bartender was fabulous. Rooms were very clean and the service was very good. We dined at the Black Sheep and it was excellent. The hotel owner was exceptionally friendly and welcoming. The hotel is in a great location.
2025-05-09
This was our third stay and its just gets better. Our welcome was wonderful, and a surprise that our requested room was available, after being told it was booked. - Just superb. The team always work so hard, Giuliano in the bar was so attentive. Please convey our best wishes to Senora Luciana for a speedy recovery we missed her smile around the hotel
2025-05-09
Thanks
2025-05-08
Thank you especially for help with some copies that you made for me and the exeptional good breakfast!!!
2025-05-08
We had a great stay . Unfortunately we did not have air for the first 3 days . We did move to a different room after day 3 with a working ac unit
2025-05-07
Staff in the lobby was excellent. Bartender Giuliano also was excellent. I was extremely pleased with the staff at the hotel. Everyone was fantastic.
2025-05-07
I think it is a great hotel with a great location and wonderful employees from the front desk to the bar to the maids and even to the owner.
2025-05-07
Guiliano in the bar extremely pleasant and efficient. Breakfast staff always acknowledged and helped if required. Reception staff always smiled and acknowledged.
2025-05-07
They were always helpful and courteous
2025-05-06
The staff was always helpful and friendly. The bartender was very helpful and friendly! We enjoyed our stay
2025-05-06
Al personale della reception. Gentili e disponibili
2025-05-05
We had a wonderful stay. Thanks
2025-05-05
Thank you for the stay
2025-05-05
Reception very friendly on arrival very informative Waiter in restaurant for breakfast very welcoming very informative with excellent service
2025-05-04
ringraziare della gentilezza e cordialità di tutto il personale dalla reception alla ristorazione al bar al servizio. tutte persone disponibili e preparate. grazie
2025-05-03
Educazione,gentilezza,professionalità
2025-05-03
A beautiful boutique hotel that made our stay in Montecatini a perfect experience
2025-05-03
Thanks for providing a well run operation. Breakfast was excellent and time spent at the bar each evening was enjoyable. I’m not sure of her name but “Irene” (blonde hair and glasses) was especially friendly and courteous at breakfast and at the bar when she assisted there. She always recognized me and greeted me. I really enjoyed my time there. Front desk staff were also very helpful. I had a very nice visit.
2025-05-03
Our best wishes to the Hotel team. Ladies at reception are really client oriented, smart and attentive and made our stay very comfortable, with feeling like your are at home.
2025-05-03
My room - 204 - was completely comfortable and lovely. The shower was very fine. No complaints.
2025-05-03
Thank the people at the front desk for being so quick to give me my room key. Thank the wait staff for helping me carry my plate to the table.
2025-05-02
Old world charm and warm and helpful staff made our stay comfortable. Thank you making our time with you easy.
2025-05-02
Tutto il personale è disponibile e gentilissimo. L'unica peccato le stanze sono molto scarne e tristi. Basterebbe poco per renderle più gradevoli giusto una imbiancatura e qualche quadro.
2025-05-01
Everyone was professional and so kind, very accommodating. Giovani, the evening bartender, was very professional, always had a smile and was so vey kind.
2025-05-01
We thank all the staff, they have been very helpful and accommodating., 10 out of 210...thank you
2025-04-30
Everyone was so so nice and helped when our hairdryer would not work. They were very helpful and replaced it twice.
2025-04-30
Enjoyed your hotel.
2025-04-30
Great room services. Wonderful food.
2025-04-30
THanks to all the staff, particularly in reception and the bar, we had a wonderful stay
2025-05-04
Appreciate the attentiveness given by Irene, Catia, and Giuliano
2025-04-30
Our friend had a medical emergency and the staff was extremely helpful.
2025-04-30
We had a wonderful stay. The facilities were lovely and the many recent upgrades were apparent. Above all else though the staff was amazing. We recognized that they were a small dedicated team who worked very hard to make sure we had a wonderful stay. Thank you to all!
2025-04-30
Thanks for providing a comfortable stay!
2025-04-30
The entire staff including housekeeping, waiter and waitresses, front desk and the bartender were always very polite and went out their way to make sure you were happy and any special needs were met.
2025-04-30
Thank you! Wonderful property, location, friendly staff.
2025-04-30
You made us feel so at home! The hotel was beautiful, the staff amazing, and the food delicious. Thank you for making our visit to Italy one of the best trips we have ever experienced.
2025-04-29
Thank you for all the help, beautiful hotel
2025-04-29
We stayed with a group of 15 friends and enjoyed first class accommodation and service from the hotel staff.
2025-04-28
We arrived with a group of 15. The staff at Hotel Ercolini were fantastic, in that the check in process was easy. The rooms were perfect, everyone was happy with their rooms. The breakfast wS perfect. Catering for all our needs including a gluten free member of our party. We had a wonderful stay at your hotel. The staff were incredibly friendly and made us feel welcome. Thank you so much.
2025-04-28
We had such a lovely time thank you 🤩
2025-04-28
Все было прекрасно
2025-04-28
The front desk and bar staff were exceptional. The kindest attention. Really made a lasting impression.
2025-04-28
The staff in the breakfast area, the bar and at the front desk were SO helpful and friendly.
2025-04-27
Thank you so much! Everyone was great and we really enjoyed the hotel. There was a very sweet woman who was in charge of the breakfast area (blond hair, short?). She was so sweet and wonderful!
2025-04-27
You made us feel very special!
2025-04-27
molto gentili ed efficienti
2025-04-27
Mi complimento per la professionalità e la gentilezza del suo personale.
2025-04-27
Grazie per la vostra calorosa ospitalità.
2025-04-27
Thanks for activating the air conditioning early for us, due to the very warm weather
2025-04-26
complimenti per accoglienza e gentilezza
2025-04-25
Everyone was kind, helpful, and amazing!!!
2025-04-24
The location is very good, the breakfast is very rich and tasty. Also Mrs. Valentina from the reception is very kind. Congratulations!
2025-04-24
Grazie per l’ospitalità. Abbiamo trascorso un ottimo soggiorno.
2025-04-24
Overall it was fantastic! Your staff was so welcoming and friendly I would definitely stay here again!
2025-04-24
Very pleasant stay, friendly people, nice rooms and perfect breakfast
2025-04-23
Personale estremamente gentile e disponibile in ogni fase del soggiorno. Complimenti a tutto lo staff.
2025-04-23
Staff at reception were very helpful & the young men behind the bar always remembered what wine we liked 👍
2025-04-22
All staff members were really kind and nice!
2025-04-22
We were very pleased to meet a finnish speaker at the reception when we arrived. She gave us great tips on restaurants and our visit to Grotto Giusto.
2025-04-21
Благодарим за топлия прием и отличното обслужване.
2025-04-21
Grazie per avermi avvisato immediatamente di aver lasciato un oggetto personale in stanza .
2025-04-21
Grazie mille per ospitalità
2025-04-21
Tanti ringraziamenti e benedizioni
2025-04-20
Thank you for a great experience.
2025-04-20
Ich habe mich sehr wohl gefühlt im Hotel . Sauberes Zimmer, sehr freundliches Personal ( überall :ob Rezeption, Bar oder im Restaurant )Essen war sehr gut, besonders Ostersonntag das Menü. Komme gerne wieder und empfehle es weiter
2025-04-20
Un très beau hôtel avec un personnel charmant nous avons hâte de revenir
2025-04-19
Vielen Dank an den Service im Restaurant. Alle sehr freundlich und mein Sohn hat sich sehr gefreut, dass er Pommes frites bekommen hat
2025-04-19
Danke für die großartigen 5 tage die wir Da waren danke das der küchen Chef immer Umstände gemacht hat für meine pommes danke
2025-04-19
I found your hotel extremely welcoming and hospitable. Thank you to the front desk, restaurants, cleaners, and bar staff (I think that covers everybody). If the opportunity arises to re-visit you, I will welcome it. Caiao!
2025-04-17
The barmaid at night was really professional, we appreciate to take a drink before going back to our rooms in this part of the hotel
2025-04-16
Thank you for everything
2025-04-16
The staff is very friendly and helpful.
2025-04-15
Terrific staff. Very accommodating.
2025-04-15
The staff was friendly and polite. The dining staff worked hard to keep a good variety of foods for breakfast. I'd like that many of the foods were nutritious options, such as pumpkin seeds, sunflower, seeds, yogurt, as well as several other good options. The area was kept clean and tidy, which is healthy and appreciated by guests. My room was clean. Please convey my thanks to your staff.
2025-04-15
We were quite pleased with the hotel overall. It was disappointing to have scaffolding outside our window, but in talking to travel mates, I think we still had one of the best rooms. Special thanks to Irene in the dining room for taking such good care of my son, who has a nut allergy. And I don't remember his name, but also special thanks to the young male bartender. He was always very friendly and made good dining suggestions for us.
2025-04-14
Nice job caring for and facilitating medical care for the injured guest.
2025-04-14
Loved our stay! Yummy breakfast friendly staff nice central location! Thank you!
2025-04-13
Irene? was amazing and very helpful! I have an allergy to nuts and she looked out for me all week
2025-04-13
Excellent welcoming staff
2025-04-12
Thank you for a wonderful stay.
2025-04-12
very nice stay!
2025-04-12
Reception staff was very welcoming and helpful.
2025-04-12
Thanks for your great service. Breakfast was great‼️
2025-04-12
Otherwise, lovely location and lovely hotel.
2025-04-09
We had a very nice time. Front desk staff was friendly and helpful.
2025-04-09
Thank you so much for facilitating a quick and easy room change when requested. Your management and staff were so helpful and polite.
2025-04-08
The staff at the bar were especially nice and made drinks well.
2025-04-08
The young gentleman bar tender was incredibly nice! He made great cocktails and had a wonderful personality.
2025-04-08
You have a very lovely hotel and the staff is so pleasant and attentive.
2025-04-06
The staff was friendly and efficient and professional. We enjoyed our stay very much.
2025-04-05
Perfect hotel!
2025-04-05
Front desk staff was great, Bartenders, kitchen/dining room staff were great and hard-working. Coffee machines were great
2025-04-05
super
2025-04-04
The entire staff was extremely friendly and helpful. You’ve hired the right people!
2025-04-04
Thanks for the great service
2025-04-04
We would like thank and compliment the waiting staff, who were always friendly, efficient and helpful.
2025-04-04
Every member of the staff were helpful and informative!
2025-04-03
Guilliano is the best bartender in Tuscany and his professionalism and skills weee truly stand out. What a nice young man! I hope you’ll keep him around.
2025-04-03
Thanks for a very nice stay at a wonderful hotell. Very nice staff and the breakfast was amazing
2025-04-02
Thank you
2025-04-01
wonderful hotel, staff, rooms, restaurant, and bar!
2025-04-01
In every aspect of our stay the management and staff made our stay very comfortable and went above and beyond and nothing was a problem thank you again for a lovely 7 days & nights at hotel Ercolini & Savi
2025-03-31
Each and every aspect of your hotel was above and beyond expectation. The personnel, the facility and the accommodations were wonderful. The staff was exceptionally accommodating and friendly. I had an extremely enjoyable experience! Thank you !
2025-03-30
Ringrazio il personale per l'estrema gentilezza, disponibilità e puntualità nelle risposte
2025-03-29
say hi to breakfast staff Joan and i miss them!! your hotel has perfect location, easy to walk anywhere we want to go! we could have stayed longer! But will return when we can. Train to Pisa was very slow with many stops, airport is lovely and very modern. We enjoyed train from Milan and would do this again! Let me know when you have specials!
2025-03-29
Over all my experience was fine except for the bed bugs which made my week there extremely unpleaant.
2025-03-29
Breakfast buffet was delightful. An abundance of options were available, enjoyed and appreciated! Our favorites were; the coffee machine, juice selection (pineapple and multivitamin and green), fresh fruit (melon & pineapple), and pear halves, my mom enjoyed making toast with the sliced bread provided. I loved making a soft boiled egg each morning. We all enjoyed the bacon and croissants! My kids were home but I told them about the pancake machine and if they were with me at the hotel, they definitely would have enjoyed using the machine to have pancakes!
2025-03-28
Personnel at the front desk and in the breakfast area were polite, friendly and helpful.
2025-03-25
Guiliano, at the bar, was WONDERFUL!! He was friendly, composed, and attentive every night! He made our stay SO ENJOYABLE! The front desk staff was very friendly and helpful as well. The breakfast staff was helpful and lovely. The food was mostly EXCELLENT!
2025-03-25
thanks to the office staff for booking a private winery tour for me
2025-03-24
A wonderful hotel. So pleased to return March 2025. Special thanks to Irene in the restaurant but all the staff were very friendly and helpful
2025-03-23
Grazie per la cortesia e la professionalità a tutto lo staff
2025-03-23
Well done also this time!
2025-03-23
Complimenti a Irene gentilissima e super disponibile
2025-03-23
Grazie per mantenere nel tempo un'accoglienza e una ristorazione ottima, che fanno di Voi uno dei migliori hotel di Montecatini (ne abbiamo visti parecchi)
2025-03-23
Ottima idea per il servizio parcheggio ,fornendo una tariffa agevolata che offre la possibilità di lasciare l'auto in qualsiasi luogo disponibile nelle vicinanze.
2025-03-20
Your hotel is beautiful and your staff very accommodating.
2025-03-19
Thanks for s wonderful stay.
2025-03-16
Front desk was very polite and helpful, v professional
2025-03-14
We had a pleasant stay. The breakfast buffet offered a nice variety. Our restaurant dinner was fabulous. We enjoyed the nearby shopping and restaurants as well. The central location allowed us to discover Tuscany.
2025-03-14
Alla proprietà per la cordialità dello staff
2025-03-12
EVERYONE was so friendly and helpful! I noticed that if we were wearing our nametags, they would call us by name. Housekeeping services were noticeably exceptional!
2025-03-12
Management was very accommodating We had a circuit breaker go out and a toilet that was about to over flow. We went down and reported it and everything was efficiently and quickly restored to normal. Compliments on the management and the assistance.
2025-03-12
Thanks for such joyous greetings, no matter the time of day.
2025-03-09
Grazie mille per la disponibilità e la cortesia
2025-03-07
House keeping great, front desk assisted with questions. Bar tender friendly
2025-03-07
Staff were very helpful and efficient.
2025-03-05
Thank you, your attention to detail and professionalism was outstanding. My stay was very perfect.
2025-03-05
Cleaning Service was excellent. Breakfast Service was excellent. Gourmet Dining Service and Food was Excellent.
2025-03-04
Personale alle reception gentile e cordiale
2025-03-03
Soggiorno molto piacevole, personale cordiale e disponibile, camera pulita e comoda,tornerò sicuramente.
2025-03-03
Everyone was so wonderful to our group. Thank you
2025-03-03
Ottima accoglienza ed ospitalità
2025-03-02
I would say that everyone was very professional, supportive and friendly. Thoroughly enjoyed our stay..Thank you!
2025-03-02
Compliments to our housekeeper. I got sick and asked for entire bedding be changed. She cleaned the room perfect
2025-03-02
Grazie mille, ribadisco tutti i complimenti già riferiti
2025-02-26
Очень хорошее качество работы женщины на ресепшен!!!
2025-02-25
Das Essen ist hervorragend.
2025-02-24
E' stato un bel soggiorno. Tornerò con piacere
2025-02-23
Sono già stato nell' hotel e ne confermo l'ottima qualità. Grande colazione e cortesia. Ci ritornerò sicuramente.
2025-02-23
Certo. Siamo stati benissimo e grazie a tutti
2025-02-23
Grazie allo staff della reception e a chi si occupa della pulizia
2025-02-23
Complimenti per le camere e per il personale gentilissimo
2025-02-20
Sempre.. Uno staff impeccabile con accoglienza eccezionale. Ormai è tanto che ci vengo e capisco di ricevere sempre un trattamento dí particolare riguardo
2025-02-19
Accueil au top, avec une volonté de bien faire et de faire plaisir aux hôtes. Restzurant exceptionnel La propriétaire est une personne charmante
2025-02-19
Vorrei esprimere la mia profonda gratitudine alla direzione e a tutto il personale dell'hotel per la loro attenzione e cura, per la loro cordialità e reattività. Non solo svolgi i tuoi compiti in modo professionale, ma ci metti anche l’anima. Hai creato un soggiorno confortevole per i tuoi ospiti in hotel! Questo è proprio l’hotel in cui vorrai tornare ancora e ancora!
2025-02-18
Merci pour votre accueil lors de ce court séjour. Nous reviendrons avec plaisir. Raphaël porteur de la flamme olympique de Paris 2024
2025-02-17
Complimenti a tutto lo staff sia di reception che di sala
2025-02-17
Grazie di cuore della bella accoglienza sono stati 2 giorni di puro relax ci siamo veramente sentiti coccolati.Ancora grazie.
2025-02-15
Ringrazio tutto il personale per la cortesia e professionalità dimostrata.
2025-02-14
Grazie come sempre della vs. gentilezza e cortesia dalla reception alla colazione
2025-02-13
Ringrazio tutto lo staff sempre gentile e disponibile!
2025-02-08
It was a good hotel, classic and cozy. Thanks to the receptionist,it was helpful for check in ...fast and easy
2025-02-07
Спасибо за гостеприимство и приятную атмосферу в отеле!
2025-02-05
Grazie a tutto lo staff
2025-02-05
Thank you for our wonderful time at your hotel
2025-02-03
Personale gentile , preparato e disponibile. Complimenti per la vasta scelta nella colazione, un lusso. Pulizia eccellente!
2025-02-02
Grande professionalità
2025-02-02
Ringraziamo il personale disponibile e solerte
2025-02-05
Buongiorno, sono già cliente ormai da tempo e continuerò ad esserlo, sono contento della vostra offerta Grazie
2025-01-27
Io e mio marito siamo rimasti molto soddisfatti del nostro soggiorno presso il vostro hotel
2025-01-26
Теплый прием и доброжилательное отношение.
2025-01-25
Grazie a tutti per il piacevole soggiorno.
2025-01-22
Great hotel. Friendly staff. Fantastic breakfast
2025-01-19
Grazie alla cortesia e disponibilità del personale alla reception e alle governanti
2025-01-19
Staff gentile, disponibile ed attento ad ogni richiesta. Complimenti
2025-01-16
Le ragazze alla reception sono sempre molto carine e disponibilissime ad ogni esigenza .
2025-01-12
ci siamo trovati benissimo, grande cordialità, ottimo servizio, ristorante stupendo
2025-01-12
Ringrazio per lo splendido soggiorno
2025-01-09
Thanks.
2025-01-06
Sono un clente da qualche tempo, trovo sempre piacevole soggiornare da voi
2025-01-06
We Always use this hotel when staying at Montecatini.
2025-01-04
E stato un piacevolissimo soggiorno
2025-01-04
grazie e complimenti!
2025-01-03
Molto gentili alla reception del personale
2025-01-02
Ringraziamenti al personale di sala in particolare a Irene👏
2025-01-02
Grazie anche per l'assistenza durante il mio piccolo infortunio del 31 dicembre
2025-01-01
Scrivo in russo per i clienti russi! Это уже давно наш любимый отель, нас давно все здесь знают и ждут. Чувствуем себя как дома!!! Спасибо всем!!!
2025-01-01
Freundlich, kompetent, hilfsbereit
2025-01-01
Ottimo hotel, centralissimo.
2025-01-01
Ringrazio per la cortesia, disponibilità e attenzione di tutto il personale e addetti all’accoglienza. I miei complimenti per l’ampia gamma di servizi che la struttura offre e la professionalità con cui sono svolti
2024-12-29
Grazie per l'ottima ospitalità ritorneremo a fine marzo Gia prenotato con offerta
2024-12-29
Ottimo servizio di ristorazione al ristorante La pecora nera.
2024-12-27
Beautiful place to stay, staff is extremely good and helpful, ideal location to close by amenities and transport. Satisfied with the daily housekeeping.
2024-12-27
Grazie allo Staff per la gentile attenzione e cortesia.
2024-12-25
Freundliches Personal
2024-12-24
Vuole ringraziare Irene per la sua professionalità e simpatia oltre ad essere molto disponibile..
2024-12-22
Perfetto accoglienza Personale preparato
2024-12-20
desideriamo esprimere il nostro più sincero ringraziamento per l'eccellente ospitalità ricevuta durante il nostro recente soggiorno. Abbiamo apprezzato moltissimo la cura e l'attenzione che ci sono state riservate, la professionalità del vostro personale e la qualità dei servizi. Vi ringraziamo per tutto e consiglieremo la vostra struttura a amici e familiari
2024-12-15
Complimenti soprattutto per la gradevolissima accoglienza
2024-12-15
Volevo ringraziare la direzione e segnalare la professionalità e cortesia di tutto il personale
2024-12-14
I have provided my feedback: my husband and I felt very much welcomed and enjoyed very much staying in this excellent hotel.
2024-12-14
Educati, precisi, decisamente all’altezza Grazie
2024-12-13
Your staff in the dining room was outstanding. there was a young women on several days that should be commended for her service. She was very friendly and engaging. I do not know her name but she had short light hair. I did notice that the staff that was on in the mrning was still working late into the evening. It seemed to be a very long day.
2024-12-13
Che dire,siete uno staff veramente preparato e sempre pronti all esigenza del cliente .Bravi.
2024-12-13
Collazione favoloso e personale molto gentile e di aiuto.
2024-12-12
GRAZIE TOP
2024-12-09
Siamo stati benissimo e speriamo di tornarci presto tipo a carnevale
2024-12-09
L'accueil et le service client est parfait. De la réception à la salle de restaurant en passant par le personnel en charge des chambres et les barmaids.
2024-12-08
Personale gentile e attento al cliente davvero complimenti
2024-12-08
Grazie per la vostra gentilezza
2024-12-04
Per Anna e Giorgio è come sentirsi a casa, con in più la gentilezza e affabilità di ogni comportamento dello staff. Quindi grazie e complimenti!
2024-12-02
E' un'ottima struttura in tutti i suoi servizi
2024-12-01
Personale cortese e competente. Anche al vostro ristorante
2024-11-29
Kudos to front desk personnel and to the restaurant waitstaff. They were superb
2024-11-28
Grazie per la cordiale ospitalita
2024-11-28
merci pour votre accueil.le service du restaurant remarquable tres professionel.chambre impeccable .tranquille.j etais déja venue et suis revenue sans soucis. grazie mile per tutto
2024-11-26
The owner is hands on and made our stay special. The restaurant is outstanding and the morning breakfast Provided many great choices.
2024-11-24
Un plauso in particolare per la colazione, davvero eccezionale e gestita egregiamente dal personale gentilissimo
2024-11-23
Abbiamo apprezzato la vostra accoglienza e il confort della struttura. In particolare il tour gastronomico che ci ha allietato durante il nostro pernottamento.
2024-11-20
The staff was very friendly, polite & knowledgeable
2024-11-20
Thanks, you made us feel very welcomed we enjoyed our stay and would love to return someday.
2024-11-20
The head bartender (lady) was great. She had the most pleasant personality and wonderful smile. She worked very hard to take care of the guests. She also worked the breakfast service.
2024-11-19
thank you
2024-11-19
Thank you to a wonderful staff
2024-11-19
Приезжаем не в первый раз.учитывают все запросы.спасибо.обязательно вернемся к вам!
2024-11-19
We thoroughly enjoyed our stay! The staff was awesome
2024-11-19
Thank you to all the servers, bar tenders and front desk staff as well to staff that cleaned our room.
2024-11-18
I was reading in the bar one afternoon and the owner saw me and turned on the lights for me. Her attention to customer needs was very special.
2024-11-18
Everytime is a pleasure to stay with you Thank you very much for all and see you next time
2024-11-16
A lovely hotel with top-notch service.
2024-11-12
It was a pleasure to Stay at Ercolini e Savi. One of the most comfortable hotels in my many visits to Italy. Beautiful hotel, wonderful staff and great amenities.
2024-11-12
The staff was very friendly and accomidating.
2024-11-12
Everyone courteous and available for questions and concerns. Areas clean and employees professional.
2024-11-11
Ci siamo trovati benissimo come ospitalità e servizio
2024-11-10
La cena è stata ottima ed il servizio puntuale. Complimenti.
2024-11-09
Eine sehr guteAuswahl des Personal und alle gut geschult. Eine gemütliche Athmosphäre
2024-11-03
Grazie per la gentilezza e la disponibilità di tutto il personale
2024-11-03
Per la gentilezza, disponibilità e accoglienza che non sempre riceve chi trascorre una sola notte in un hotel.
2024-11-03
Gentilezza e disponibilità
2024-11-03
Qualunque volta che torniamo a Montecatini si torna da voi perche ci sentiamo accolti e tutto e' molto professionale.
2024-11-02
Ringrazio per la gentilezza e per la disponibile del personale accoglienza. Purtroppo, non ricordo il nome della signora che era in servizio 1 novembre verso le 19, ma volevo ringraziarla per la disponibilità. Inoltre abbiamo molto apprezzato le camere a due a due comunicanti
2024-11-01
Remerciements à tous les employés de l hotel
2024-11-01
Sincères remerciements à tout personnel de l hôtel, très gentil, souriant et disponible.
2024-10-31
All the staff in the hotel were very pleasant and helpful.
2024-10-31
. Common area downstairs good . Breakfast food same ever day . But Love pancake machine Room size nice as well as bathroom and pretty
2024-10-31
Monsieur. Le personnel ait formidable, chaleureux, serviable Cordialement M.Jouval Joël
2024-10-31
Keep up the good work. Keep up the friendly accommodation, the good verification of the room and everyday changed of toilettries. I hope we can comeback soon. The hotel sorroundings was great. Have a nice day!
2024-10-29
I cant say enough good things about the staff of the whole hotel, Everyone was kind and courteous!
2024-10-29
The restaurant personnel were very accommodating and helpful, especially the female manager.
2024-10-27
The booking staff and front desk were extremely receptive to my change in plan to accommodate three people in two rooms rather than in one room. This made the stay wonderful!
2024-10-26
Everything else was lovely
2024-10-25
The waiters were very proficient and Katia at the front desk was very helpful
2024-10-25
Your hotel was gorgeous.
2024-10-22
At the hotel is incredible, everyone is always willing to help and very positive. Nice job!
2024-10-22
Everyone was always very cordial, helpful, smiling. They managed to be courteous even when a large group came in and asked a million questions at the same time. The lovely woman who cleaned my room did an excellent job.
2024-10-22
Wonderful stay and marvellous breakfast. Thanks for the extra bed for our child.
2024-10-22
Thank you for an enjoyable stay
2024-10-20
This hotel was absolutely wonderful, the staff were friendly and informative, the room was spacious, clean, just perfect, the breakfast was so tasty, so many fresh health options including fresh honey. We also loved the lobby and its groovy bar and had an amazing dinner fancy dinner in the restaurant. Overall everything was 10/10 and would definitely come back to stay here next time we travel to Italy. Thank you
2024-10-19
Te bartender and the breakfast staff were great. The housekeeping staff i talked to were really nice
2024-10-19
Marina (?) at the bar and ALL the breakfast staff was have been fantastic.
2024-10-18
All of the staff was very professional. Particularly enjoyed the delicious breakfasts.
2024-10-17
The convenience of the restaurant was perfect. Delicious food - and beautiful setting.
2024-10-17
Everyone was nice and polite. They were very knowledgeable and helpful when we had questions. Everything was nice and clean.
2024-10-17
Благодарю за Ваш труд
2024-10-16
Thank you for making us feel welcome.
2024-10-15
The staff was very helpful and polite.
2024-10-12
It is a lovely hotel and accommodations were very comfortable.
2024-10-10
Wonderful experience
2024-10-10
Food was delicious and nutritional...all staff very professional.
2024-10-09
Very comfortable room with everything that is necessary. The staff was helpful at the front desk and the maids cleaned the room well. Plenty of space for all luggage contents. Handy toilette with large shower and several towels.
2024-10-09
The staff was always courteous and professional in fulfilling their duties.
2024-10-08
The entire staff was extremely courteous and helpful! The restaurant was excellent!
2024-10-08
Staff members very helpful. Loved the hotel
2024-10-07
Äußerst professionelles Personal.
2024-10-06
nous avons été très bien servi
2024-10-04
Front desk was helpful when needed.
2024-10-04
L'accoglienza e la gentilezza sono i vostri valori assoluti; un codice etico di grande valore che permette a noi di sentirci a casa in una struttura di grande eleganza. Sono rimasto colpito dalla raffinatezza della piccola sala de La pecora nera. Non l'avevo mai vista. Complimenti sempre grazie ancora..
2024-10-04
Appreciate front desk staff who assisted me in locating my missing suitcase with British Airlines and notified me of where it was being shipped. She made it much easier to enjoy our tour that day. I greatly appreciate her going above and beyond her daily duties.
2024-10-03
Thanks. Our stay was great
2024-10-06
Semplicemente siete deliziosi uno staff molto preparato e cortese ,sempre pronti per ogni esigenza del cliente complimenti a tutti voi
2024-10-02
During breakfast hours ALL the servers/helpers were ALWAYS so helpful and friendly!!!
2024-09-29
Front desk staff is very welcoming and helpful. Housekeeping staff does excellent job! We enjoyed our stay very much.
2024-09-28
The dinner in your Michelin restaurant was excellant!
2024-09-25
Great dinner in the A+ restaurant. Delicious! Clean rooms. Lovely reception area. Enjoyed our stay
2024-09-25
The staff were friendly and helpful. The food was excellent.
2024-09-25
The general staff and reception staff were very helpful and always courteous. Credit to the company and good customer support
2024-09-24
The hotel is elegant and the staff is very friendly and efficient.
2024-09-24
For me Montecatini Terme is Ercolini. No question. I love this place.
2024-09-22
Wonderful stay, many thanks!
2024-09-22
Thanks you for a safe and beautiful environment. It was so lovely to stay in a traditional Italian hotel.
2024-09-22
When the owner popped in to say hello at dinner (or was it breakfast?) - that was classy. Thank you.
2024-09-22
Thank you for keeping my small bag until my return from Sicily
2024-09-22
We had a wonderful stay an all staff were most helpful in all the operational areas of the hotel
2024-09-21
Breakfast staff was very friendly and helpful.
2024-09-19
Everyone and everything was wonderful
2024-09-18
Zimmerreinigung sowie Personal an der Rezeption und zum Frühstück sind sehr zuvorkommend.
2024-09-18
We had a very happy and pleasant stay. The staff were wonderful, very warm, helpful and patient.
2024-09-17
Excellent staff, everyone was so courteous and friendly, the owner was amazing and so vibrant
2024-09-16
My special thanks to Filomena.
2024-09-15
Grazie a tutto lo staff
2024-09-15
Staff was extremely friendly and helpful.
2024-09-14
accoglienza eccellente La pecora nera.. sublime Ritorneremo da voi scegliendo un'altra categoria di camera
2024-09-14
Super Mitarbeiter: innen! Alle sehr engagiert!!
2024-09-11
Very friendly bartender and desk staff. Enjoyed our dinner in the restaurant.
2024-09-11
Our stay at your site was perfect. From the front desk to the maid service, to the very good breakfasts, the luggage handling, and the room accommodations, all was a great experience.
2024-09-08
Thank you for a lovely stay while on the Italian Grande Tour with Helen.
2024-09-08
We had a lovely stay with kind and efficient staff, especially our lovely waitress in the restaurant.
2024-09-06
Grazie sempre gentili cortesi e disponibili
2024-09-05
Overall a pleasant stay, Would consider returning
2024-09-03
Tutto lo staff dell'albergo è stato molto gentile e disponibile alle richieste di informazioni.
2024-09-03
Vi ringrazio a nome della mia Famiglia, per l'accoglienza, la gentilezza, simpatia e professionalità dimostrata in ogni occasione.
2024-09-03
The lady at breakfast very sweet and friendly. She got me my favorite cake! It is a very nice hotel. Room spacious and clean. Lots of storage space. Breakfast excellent. Thank you.
2024-09-03
Complimenti per la vostra calorosa accoglienza
2024-09-02
Ciao grazie mi sono trovata molto bene hotel elegante .persone molto gentile
2024-09-02
posto eccezionale; massima disponibilita' da parte del personale, alquanto gentile e garbato.
2024-09-02
Thank you for a lovely stay.
2024-09-01
Bravi!
2024-09-01
I miei apprezzamenti per la Vs struttura dove ho goduto di un ottimo soggiorno
2024-08-31
Disponibili su tutto
2024-08-24
Thank ypu for good service and breakfast
2024-08-24
Anche se per pochi giorni sapete accogliere il cliente come uno di famiglia
2024-08-23
We loved our stay
2024-08-22
Abbiamo trascorso 3 notti, siamo stati benissimo, ci hanno accolto con la massima gentilezza, il personale, sia della reception che della sala colazione/ristorante sono state lodevoli. Grazie di tutto
2024-08-22
Коллектив очень дружный и сплоченный, реагируют на все наши просьбы моментально
2024-08-22
Vielen Dank für den schönen Aufenthalt in Ihrem Hotel! Ihre Mitarbeiter und Mitarbeiterinnen sind sehr freundlich, zuvorkommend und hilfsbereit! Der Aufenthalt in Ihrem Hotel hat erheblich zu dem erholsamen Urlaub beitragen. Mit freundlichen Grüßen
2024-08-19
Personale molto gentile e disponibile. Grazie per l'ottima accoglienza.
2024-08-18
È stato un piacevole soggiorno grazie alla professionalità e disponibilità di tutto il personale . Esperienza più che positiva, grazie.
2024-08-18
Grazie a tutti. Siamo stati benissimo. Un grazie particolare alla Signora, a tutta la reception e ad Irene. Se non ci foste...meno male che ci siete!
2024-08-17
Per la gentilezza e la professionalità incondizionata di tutti voi
2024-08-16
Grazie per l'accoglienza e la disponibilità
2024-08-16
Thank you for your hospitality.
2024-08-15
L'accoglienza perfetta, complimenti!
2024-08-15
Merci pour l'accueil et l'attention que vous nous avez accordée.
2024-08-14
Grazie come sempre dell'accoglienza e della professionalià del personale alla recepsion e di tutto l'altro personale.
2024-08-14
Sono ormai parecchi anni che alloggio in questo Hotel per frequentare le terme e trascorrere alcuni giorni di relax. Devo dire che ho trovato sempre altissima professionalità e cortesia sia dai proprietari che da tutto il personale.
2024-08-13
Complimenti a tutto lo staff per la disponibilità e cortesia mostrata. Ottimo il sistema di differenziazione rifiuti ai piani delle camere.
2024-08-13
Come sempre ottima accoglienza, sistemazione, cordialità, la proprietaria ormai la consideriamo un’amica, sempre presente ed estremamente attenta, grazie
2024-08-12
Grazie per l'accoglienza e la gentilezza, specie ad Irene
2024-08-11
Hotel elegante e raffinato. Personale accogliente, gentile e sempre disponibile a soddisfare le esigenze del cliente
2024-08-07
Siete un bel gruppo di persone molto professionali e cortesi,sempre pronte alle esigenze dei clienti, i quali sempre più esigenti, ma con il sorriso sempre pronto.complimenti a tutto il vostro staff.
2024-08-03
Accoglienza perfetta, personale sempre cortese e disponibile, servizi eccellenti e quel "quid" in più che mi ha fatto sentire "speciale"
2024-07-31
The reception desk was wonderful kind and very helpful…
2024-07-31
I loved the option of not having our room cleaned and getting a drink; the bartenders were wonderfully gracious with all our (American) requests.
2024-07-30
Děkujeme za milé a profesionální chování personálu a za krásné prostředí hotelu i samotného města. 😊
2024-07-27
I just wrote 10/10 review for both Tripadvisor and Google reviews over our stay at your hotel. We are very happy with the stay here, all the staff are extremely friendly and helpful! The dinners are spectacular and the room is always very clean! We want to specially thank Irene and Walter from the restaurant, Irene particularly❤️! She's very kind and witty, we had every evening good conversation and laughter together.
2024-07-26
Sehr gutes Personal
2024-07-24
Merci aux trois gentilles dames aux services à la clientèle pour leur dévouement à nous parler en français et dont une qui a eu la gentillesse de nous imprimer les horaires et trajets du train pour la visite de Pise et Florence. Sans elle tout cela n'aurait pas été des journées aussi agréable car nous avons eu un stress en moins.
2024-07-23
Come sempre siete molto attenti alle esigenze del cliente
2024-07-22
Molto gentili e professionali, hotel ben posizionato, centralissimo
2024-07-21
Excellent sevice. Staff always polite and attentive. Looking forward to come back!
2024-07-21
sempre gentili e disponibili
2024-07-21
sehr nette Personal
2024-07-21
Women on the receptions desk was perfect
2024-07-17
Staff is fantastic, we had a problem with the door not locking but they were very helpful and when we needed ice as it was so hot they gladly helped. Lovely room and friendly staff will go back anytime. Thank you so much for making our stay so enjoyable.
2024-07-17
Thanks for trying to get the mold removed. And thank you for always being pleasant and helpful.
2024-07-16
Everyone was awesome! Loved The Black Sheep
2024-07-16
Many thanks for a lovely stay x
2024-07-12
très bien
2024-07-11
Everything was great! People are friendly, rooms are clean, large, and have comfortable beds. All recommendations from our end!
2024-07-11
Remerciements au personnel très accueillant et prenant bien soin des clients.
2024-07-11
The location of this hotel is fantastic and the staff were always as helpful as they could whenever we asked for something.
2024-07-10
Tolles nettes Team. Schade das die Damen der Reinigung kein Englisch sprechen
2024-07-07
Your young lady behind the bar was very friendly, professional and helpful.
2024-07-07
Grazie per il servizio e i consigli su come raggiungere Firenze lasciando la macchina fuori dalla città
2024-07-07
👍
2024-07-07
Cortesia e gentilezza, grazie mille.
2024-07-05
De instelling van het personeel is zeer goed. Allemaal, van housekeeping tot bediening en mensen aan de balie, zijn ze zeer kundig en vriendelijk.
2024-07-05
Personale molto gentile specialmente i camerieri della sala ristorante
2024-07-05
Grazie mille!
2024-07-04
The maid service was exceptional clean bed every day and towels cleanliness . The staff were lovely in each area
2024-07-03
Hemos estado muy a gusto en el hotel. Para visitas las ciudades que queríamos está perfecto. Montecatini tiene tren para llegar a Florencia , eso es perfecto ya que en coche es difícil de circular. Los empleados son todos encantadores y la dueña es muy simpática y siempre está pendiente.
2024-06-29
Thank you for making our holidays even better
2024-06-29
The lady who greeted us at reception was so friendly and welcoming and seemed genuinely interested in us. She was also aware and very respectful of our desire to speak Italian and did not speak to us in English - this is rare and much appreciated.
2024-06-28
Excellent service from everyone.
2024-06-27
Wonderful tradition Tuscany hotel with very good breakfast and dinner. Especial thanks to the staff in the restaurant.
2024-06-26
After having traveled a lot over the past decade or so, I've come to understand that, regardless of the quality of the accommodation, hospitality is always about the smiles on the faces of the people welcoming you, as much as it is about efficiency and easy communication, In that respect, we (my family and I) were very happy with the hotel. Noticing my birthday also makes the interaction more personal, which is important.
2024-06-26
Many thanks to reception for their advice re spas to visit. Also special thanks to Irena, head waitress, and Walter for being very attentive and accommodating with a gluten free diet. Thanks
2024-06-26
Siamo stati benissimo. Ritorneremo!
2024-06-26
Wir haben uns dort sehr wohl gefühlt. Dazu beigetragen haben u. a. die Mitarbeiter in der Rezeption, die für alle unsere Wünsche und Anliegen zu verschiedenen Themen immer eine Lösung gefunden haben.
2024-06-26
Thank you very much for your hospitality, kind hearts and desire to help in any situation.
2024-06-24
Tutto di buon livello personale attento e gentile
2024-06-22
Grazie tante!
2024-06-22
Un grosso complimento alle ragazze della reception ,sempre carine e disponibilissime . Brave
2024-06-18
Struttura molto bella e personale cordiale
2024-06-16
La camera era bella e il letto comodo e la cena molto buona, anche la colazione ottima
2024-06-15
Very pleasant stay, thank you.
2024-06-15
Thank-you for the variety of breakfast choices, especially the prunes, tomatoes, natural water, and croissants. The dinner roast pork served with a fanfare and lit flares was an especially delightful surprise.
2024-06-15
Bedankt voor het onvergetelijk verblijf bij u. Voornamelijk het vriendelijke en behulpzame personeel willen wij hierbij bedanken.
2024-06-15
Beautiful hotel with friendly helpful staff.
2024-06-14
Very pleasant
2024-06-11
Wonderful hotel in a beautiful and quaint town.
2024-06-11
We had a beautiful, corner room. We took advantage of the free beverage from the bar if we didn't use the maid service. We appreciated that option. We always make our own bed and don't need fresh towels every day.
2024-06-11
The main lobby, dining room, outdoor lounge area and dining area were beautiful! The windows in our room were also excellent quality. The bed was very comfortable as well! The location of hotel is also excellent! The staff were very friendly and helpful/courteous!
2024-06-11
Everyone was so kind and helpful. We loved the personality of the hotel itself and the staff.
2024-06-11
Wir haben uns sehr wohl gefühlt in der sehr freundlichen Atmosphäre!
2024-06-11
Lovely stay, everyone that we spoke to at the hotel were all so pleasant and helpful
2024-06-11
Irene and Maya are amazing! I have a food allergy and they took great care of me!
2024-06-11
Everyone was very helpful at all times . Grazie Mille.
2024-06-10
Sehr schön
2024-06-09
Gentili e disponibili
2024-06-08
Grazie Mille 😘
2024-06-07
Alla maitre e ai due camerieri del Pecora Nera. Molto esaurienti nel descrivere le portate.
2024-06-04
Personnel accueillant et competant
2024-06-04
An das gesamte Team.
2024-06-03
Thank you for a wonderful stay, it was very enjoyable and felt like an authentic Italian stay.
2024-06-03
Che dire tutto bene e rilassante
2024-06-03
You have a great hotel! It could use a few upgrades/ minor changes! Such as red carpet on stairs!
Ottimo
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Colazione e servizi di ristorazione
Sistemazione
Via San Martino 18, Montecatini Terme 51016, PT
+39 0572 70331
2025-06-01
We truly appreciated all of the staff. Front desk and restaurant staff were pleasant and welcoming. We would like to give a special thanks to Giuliano, the bartender, for remembering our preferred drinks and always serving with an enthusiastic smile.