Hotel La Fortezza
Lingua
Hotel La Fortezza
Lingua2026-09-19
The hotel is very near the tram line to the rail station. If we had known that it would have saved us the walk.
2026-09-18
Close to train station and easy walking to town square
2026-09-17
We lived the total open plan of the room, no chances of leaving anything behind.
2026-09-17
Your staff is amazing. So helpful and so friendly. Our room was spotless. Thank you for a lovely stay.
2026-09-16
The staff was especially warm and kind, and the location ware points I noticed.
2026-09-15
Room decor and the staff at reception. A special thanks to the gentleman who did my checkout and helped me with my luggage. He was really polite.
2026-09-15
the room and the hotel were very clean and every staff was very friendly
2026-09-15
Bed is very comfortable, room was lovely.
2026-09-14
Staff davvero gentile e simpatico. L'hotel è ben strutturato per dare un piacevole comfort. Molto soddisfatta, lo consiglio assolutamente!
2026-09-14
Garage et l’accueil
2026-09-13
die Freundlichkeit der Mitarbeiter
2026-09-13
Lovely modern rooms, very nice bathroom, knowledgeable front staff, refreshing
2026-09-13
Close to restaurant and public transportation.
2026-09-12
Bed was very comfortable Close enough to tram station
2026-09-12
L'écoute et l'amabilité du personnel. La propreté. Le confort de la chambre, et de l'hôtel globalement.
2026-09-11
Die Freundlichkeit und Herzlichkeit des Personals
2026-09-11
l'accueil
2026-09-10
The kindness of the employees and the clearness of the room!
2026-09-10
Die Zimmer sind sehr modern und schön gestaltet und die Betten war sehr bequem 👍🏼
2026-09-09
Early check-in as a result of booking direct with the hotel through the website was amazing as we had to take an earlier than anticipated train due to the national rail strike. Staff upon check-in was extremely helpful and welcoming. The hotel is in a great location to tour Florence and close to the train station. Will definitely stay again when in Florence.
2026-09-09
The front desk staff were so helpful!!! Very appreciative!!
2026-09-08
We loved the room the bed and breakfast and the shower :-)
2026-09-07
Everyone was very friendly and the hotel was spotless
2026-09-07
Hotel staff were very friendly
2026-09-06
All the staff were friendly polite and helpful We would definitely return
2026-09-06
Your staff member Mohammad was extremely helpful Wonderful staff member for your business
2026-09-05
El hotel esta super cuidado y las habitaciones están bien equipadas y limpias. Durante el desayuno nos encanto el detalle de que el cafe nos los preparasen individualmente, lo que mejora la calidad del mismo notablemente. La ubicación es perfecta si quieres tranquilidad y estar a una distancia caminable de la estación de trenes. Si volvemos a Florencia, repetiremos.
2026-09-05
The staff was absolutely amazing! From the gentleman who checked us in, to the wonderful girl working in the afternoon, to the young man in the breakfast room, everyone was fantastic. They were all so friendly, helpful, and welcoming. This was our favorite hotel throughout our entire trip to Italy. The rooms were large, comfortable, and beautifully decorated. We were extremely happy with our stay and really appreciated how well everything was maintained. The parking was also a huge plus. It was so nice knowing that our rental car was safely secured behind the hotel. We would definitely stay here again if we have the opportunity. We absolutely loved our stay and would highly recommend this hotel!
2026-09-04
all the staff members were so kind, helpful and made our stay so great!
2026-09-04
Struttura elegante situata in un’ottima posizione comoda per andare in centro a piedi, lasciando la macchina fuori dalla zona Z TL
2026-09-03
Pulizia dell' ambiente Gentilezza e professionalità del personale Disponibilità di acqua aromatizzata al limone e menta all' ingresso Accessibilità al centro a piedi
2026-09-03
rapporto qualità prezzo
2026-09-03
Tutto
2026-09-03
Very clean and nice looking hotel, good location and friendly staff!
2026-09-02
Très belle endroit et bien situé, calme et chaleureux
2026-09-02
La personne à la réception de l’hôtel le matin fut particulièrement aimable. Merci à elle
2026-09-01
La colazione
2026-09-01
Pulizia, comodità, colazione veramente ottima, personale gentilissimo, disponibile e simpatico. Consigliatissimo!!
2026-09-01
Cordiali Professionali Contenti di tutto
2026-09-01
Brand new hotel, excellent facilities, very attentive staff.
2026-09-01
The reception employees were very helpful.
2026-08-31
Habitación muy silenciosa y cómoda
2026-08-30
The room was clean, modern, tidy. Extremely comfortable beds and very kind staff.
2026-08-30
Sicuramente ottima la posizione, colazione stupenda, un filino costoso
2026-08-29
the room was super spacious
2026-08-29
L’ensemble du personnel est très sympathique et souriant.
2026-08-29
Le personnel de la réception est très sympathique !!
2026-08-27
Propreté. Petit déjeuner. Qualité de la literie. Calme.
2026-08-27
Un personnel bienveillant et très agréable, un hôtel et des chambres impeccables, un cadre charmant
2026-08-26
The room
2026-08-26
Armonia, serenità e bellissimo modo di parlare con le persone.
2026-08-26
La atención en el desayuno y recepción.
2026-08-25
It was quiet👍
2026-08-25
Ubicación a 10 minutos andando del centro, tranquila durante las noches y bien comunicado
2026-08-25
Clean, ,, new interier art works and fittings.
2026-08-25
La calidad y preocupación en la atención y detalles. Exelente ! Muchas gracias
2026-08-24
L ACCEUIL
2026-08-24
TODO NOS GUSTO
2026-08-23
Beautiful hotel, lovely friendly staff and amazing room. I work in the travel industry and will recommend to all.
2026-08-23
Tisztaság, kényelmes ágyak, esztétikus szoba, segítőkész személyzet.
2026-08-23
El personal súper atento
2026-08-23
super ambiance et déco dans la chambre
2026-08-23
Everything what a gem of a hotel amazing
2026-08-22
L'accueil
2026-08-22
La calidad del personal, los detalles del edificio y lo completo de su desayuno
2026-08-20
Déjeuner, beaucoup de choix.
2026-08-20
Yes, everything was perfect, from the moment we enter the hotel, the welcome we received from Stefania, the refreshing water, the unique breakfast with the honeycomb, and the delicious cappuccinos.
2026-08-19
Comfy beds, good location.
2026-08-19
La douche est incroyable
2026-08-16
Habitacion y atencion del personal
2026-08-14
Ottima accoglienza!
2026-08-14
Loved the huge Roman statue photo in the shower. Unexpected, hilarious, and very memorable 😍
2026-08-13
Accueil et petit-déjeuner au top !
2026-08-13
The touch screen set up in the room was excellent, really easy to use, setting your AC temp, call for a waitress if needed and selecting do not disturb. And when you've returned from your day out and slot the keycard back in, it reverts back to how you've set it up previously.
2026-08-13
Wonderful comfortable large bed and easy to use lighting and air-conditioning interface
2026-08-12
De afbeeldingen in de badkamer gaven een extra sfeer.
2026-08-12
Excellent, modern room with all the amenities needed for a short stay. Should definitely be more than 3 stars. Staff all very friendly and helpful. Cannot fault anything.
2026-08-12
Room and bathroom were first class
2026-08-12
Beautiful, chic, friendly, perfect
2026-08-11
parking
2026-08-11
Très propre et bien situé
2026-08-11
Beautifully decorated room and spotlessly clean. As we arrived earlier than our check in time, we left our luggage in your storage area and when we returned later in the afternoon our luggage had been taken up to our room. A nice touch which was very much appreciated.
2026-08-10
Camera spaziosa, pulita e davvero accogliente. Il bagno è molto bello ed elegante, con una doccia grande e comodissima. La struttura è stata ristrutturata da poco e noi abbiamo scelto la camera con terrazzino: davvero una chicca! La posizione è perfetta: a meno di 2 km dal centro e a meno di 100 metri dalla fermata del tram, comodissima per raggiungere il centro. Ottima anche la possibilità di parcheggiare direttamente in loco e, soprattutto, la struttura si trova fuori dalla ZTL, cosa davvero comoda se si arriva in auto. Menzione speciale a Raffaele, che con la sua gentilezza e disponibilità ci ha fatto sentire subito a casa. Grazie di tutto, sicuramente ritorneremo!
2026-08-07
Cleaning staff’s commitment to work
2026-08-06
Calme et silence grand lit climatisation non bruyante près du tram
2026-08-06
La propreté, irréprochable en tous points Le parfum dans les chambres La qualité de l'offre au petit déjeuner L'amabllité de l'ensemble du personnel La situation dans la ville. Je reviendrai !
2026-08-05
Ubicación
2026-08-04
Across the board everyone here is amazing. That was the easiest check-in and check-out Ive ever had, the staff were all very kind, the room was taken care of so well while I was out. Just a great experience overrall. I will 100 percent be staying here in all my future trips to Florence.
2026-08-04
Friendly staff
2026-08-04
The rooms were gorgeous
2026-08-02
Tutto
2026-08-01
Location (close to T1 tram stop), staff, cleanliness , comfy beds, lovely room, great shower, fridge, air con, breakfast, self service drinks, quiet, BRILLIANT!
2026-07-31
environment
2026-07-30
L’emplacement et le confort
2026-07-29
Check in veloce! La colazione fresca!!! Mio figlio ha adorato i pancake!!!! Tante piccole coccole che sono state graditissime ! Grazie mille
2026-07-29
La propreté tranquillité propre des attraits touristiques et ça sent bon dans la chambre 😊
2026-07-29
Friendly English speaking staff
2026-07-28
Gentilezza silenzio pulizia e ottimo per il centro
2026-07-27
La Signora Elisabeth
2026-07-26
Personnel très accueillant et calme général dans l’hôtel. Excellente literie. Séjour très agréable.
2026-07-25
Staff were really friendly and helpful. Location is good.
2026-07-25
ALL the staff were excellent, the location is perfect and easily walkable into Florence, great that the hotel has its own secure car park. We'd DEFINITELY choose this hotel again and recommend it to others
2026-07-24
Athmosphäre
2026-07-24
Der charmante Mix zwischen Palazzo-Stimmung und modernen Zimmern.
2026-07-23
We had a wonderful two-night stay at Hotel La Fortezza and would definitely recommend it to anyone visiting Florence. The hotel is conveniently located about a 10–15 minute walk from Firenze Santa Maria Novella (SMN) train station. If you prefer public transportation, there is a bus stop just a 2-minute walk from the hotel, making it easy to reach all the major attractions. Our room was spacious, clean, comfortable, and full of character. We especially appreciated having a room with a window, and everything was well maintained throughout our stay. One of the first things we noticed was the hotel’s pleasant signature fragrance, which created a welcoming and relaxing atmosphere. The staff were friendly and professional, but we would especially like to thank Mr. Buli, who was working the night shift. We returned to the hotel late one evening after all the nearby restaurants had closed. When he learned that my son was hungry, he kindly prepared fresh sandwiches and yogurt for us from the hotel kitchen. His kindness and willingness to help went far beyond our expectations and made us feel truly cared for. Another thoughtful service was that the hotel offers complimentary travel adapters for guests, which was very convenient. Overall, we had an excellent experience and would happily stay at Hotel La Fortezza again on our next visit to Florence. Highly recommended!
2026-07-23
Atmorspere
2026-07-23
Good location excellent room very comfy bed
2026-07-23
Very clean. Modern rooms great size. Comfy bed
2026-07-23
Décoration de la chambre et salle de bain, proximité avec le centre historique
2026-07-21
La struttura è accogliente, pulita e in una posizione comodissima per raggiungere gli eventi. Ma ciò che ha reso il soggiorno davvero speciale è stata la gentilezza e la disponibilità di tutto il personale, sempre sorridente e attento a ogni esigenza. Dopo giornate intense di lavoro, è stato un piacere tornare in un ambiente tranquillo e rilassante. Un sincero grazie a tutto lo staff per l’ospitalità e la professionalità.
2026-07-21
Great location and parking
2026-07-20
The staff were really friendly and we felt really welcomed
2026-07-19
Der Parkplatz ist sehr gut.
2026-07-19
Tutto bene
2026-07-19
La chambre
2026-07-18
Sauberkeit und Freundlichkeit des Personals.
2026-07-18
La salle de bain était top !
2026-07-18
Salle de bain agréable avec douche à l'Italienne avec des lumières de couleur
2026-07-17
The staff - Rafaele was outstanding! So was the young man at breakfast, even if I didn’t get his name.
2026-07-16
Camera molto ampia
2026-07-16
O quarto é muito bom e principalmente o café da manhã, com uma equipe muito atenciosa e uma excelente variedade de opções de café.
2026-07-15
L'amabilité des personnes de ménage
2026-07-15
Café da manhã e limpeza.
2026-07-15
The newly renovated rooms are beautiful and very well designed.
2026-07-14
Der sehr nette Rezeptionist bei unserer Anreise hat keine mühen für uns gescheut
2026-07-14
Room was beautiful and great bathroom. Excellent water pressure in the rainforest shower.
2026-07-14
I felt like at home Nice place to return
2026-07-14
The rooms were lovely, and the staff were SO kind and friendly. They were so helpful and I appreciate them!
2026-07-12
Loved my stay at Hotel La Fortezza, it was nice, very convenient, fairly priced, and everyone there was incredibly nice and welcoming
2026-07-12
un bel palazzo signorile , accogliente. camere nuove un stile moderno
2026-07-12
Chambre propre
2026-07-11
Le calme de la chambre, pas de bruit de voiture malgré le fait d'être en ville. La climatisation que l'on peut arrêter selon ses besoins.
2026-07-10
Les personnes de la réception parlaient français
2026-07-10
Cet hôtel est très bien situé à environ 10 mn du centre historique et ne subit pas le bruit et la foule de ce dernier. Le personnel est au top tant dans la façon de gérer que de donner d’excellents conseils. Des restaurants non touristique sont à proximité, le parking privé revient moins cher que de le laisser dehors.Nous tenons a remercier plus particulièrement les deux réceptionnistes qui parle parfaitement français et le garçon de salle petit déjeuner pour leurs professionnalismes et gentillesses.
2026-07-10
Service
2026-07-09
The staff were all very helpful and friendly
2026-07-09
All of the staff were so very friendly and extremely helpful. I rang the day before we arrived to ask about using an iron as previous trips to different parts of Italy was not allowed. I was informed of a steamer. To my surprise it was waiting at reception along with the distilled water. I was delighted. We were also able to check in early too. Very helpful staff at all hours .the hotel was spotlessly clean and our room was lovely. Also the location from the tram stop to the city is brilliant.
2026-07-08
Le confort et la décoration des chambres
2026-07-08
I had a little terras for my room, very relaxing
2026-07-08
The gluten free breakfast - amazing!! Lots of options to cater for coeliacs. Room was very clean and comfy. Staff very friendly. We would definitely return!!
2026-07-07
Welcoming staff!
2026-07-07
The staff were very helpful friendly and welcoming. The woman who served breakfast made the nicest happy-face star shape on our cappuccino every morning that always made us smile!
2026-07-05
Staff was very helpful
2026-07-04
very nice with parking and good location
2026-07-04
Die Hilfsbereitschaft , Freundlichkeit und Herzlichkeit des Personals.
2026-07-04
The hotel was very classy and smelled wonderful. The room was pristine and very comfortable.
2026-07-04
Attenzione,cortesia e staff pronto ad esaudire le richieste. Ad ottobre devo tornare a Firenze e tornerò nella struttura
2026-07-03
Privatparkplatz neue zimmer
2026-07-02
The friendliness of the staff, the rooms, the AC, the cleanliness
2026-07-02
Room had a nice decor and very clean; bathroom facilities were also good.
2026-07-02
It was in walking distance to many shops and cafes.
2026-07-01
Wonderful service by all members of staff and very professional. They also made my wife's 40th birthday very special. A massive thank you
2026-07-01
The service at the hotel was absolutely incredible - at every point we felt cared for and the staff was unbelievably kind in making our stay easy and comfortable.
2026-07-01
Ur staff were amazing so friendly and helpful.
2026-06-29
Staff was exceptional especially at reception.
2026-06-29
Staff very understanding.
2026-06-29
la climatisation très bien et gérable facilement.
2026-06-29
I very much appreciate the hotel staff helping me when I rented a car. They let me load the car up in the parking lot behind the hotel, which was much better than parking on the street and bringing my luggage. The front desk workers were all excellent.
2026-06-28
Friendly staff and very pleasant bed, also very quiet (no noise from outside) and good airco.
2026-06-28
Sinceramente tutto perfetto. Dalla prenotazione, passando dall'accoglienza, le camere, la colazione speciale anche gluten free e il punto in più a vostro favore il parcheggio interno.
2026-06-27
Great coffee. Nice rooms.
2026-06-27
La vicinanza alla fermata del tram, al centro città, la stanza confortevole, personale di accoglienza gentile e divertente, la colazione varia buona ed abbondante.
2026-06-26
Location (for Fortezza), only 10 mins walk to station, nice to be a little bit out of the centre but still perfectly accessible. Cleanliness Comfort (bed, pillow selection, shower, etc) Nice breakfast Efficiency of staff
2026-06-26
Todo!
2026-06-25
Hotel was excellent and very clean. Room was nicely decorated and I liked the fact that it had a fridge and a kettle. Breakfast was delicious and plenty of choice. Staff are very friendly and welcoming. They always smile when greeting you. Very helpful with any queries we had. Well done to all involved
2026-06-25
Lovely staff and beautiful, clean hotel.
2026-06-25
Great location, hotel presents extremely well, clean and comfortable, superfriendly n helpful staff
2026-06-24
Lage inkl Parkmöglichkeit, gutes Preis-Leistungsverhälnis
2026-06-24
Excellent staff and great location.
2026-06-23
La amabilidad del personal
2026-06-23
Gesamtpaket mit Parken & Frühstück, sowie die zentrale Lage!!!!
2026-06-23
Very friendly and helpful staff.
2026-06-23
Frühstück und Badezimmer. Mit Neptun zu duschen ist eine tolle Idee.
2026-06-21
Calme confort et petit déjeuner excellent
2026-06-21
Ci sono molti punti di forza che hanno reso indimenticabile il nostro soggiorno... sottolineo la gentilezza del personale, la cura degli arredi, la pulizia e la disponibilità a qualsiasi nostra richiesta! Infinite grazie per aver reso la nostra vacanza un caro ricordo.
2026-06-21
Charm
2026-06-20
Tutto eccellente, personale molto accogliente, Elisabeth molto professionale allo stesso tempo brava a creare rapporti, Federico ex pilota, che vogliamo dire? Vola!
2026-06-17
L’ensemble du personnel est très à l’écoute et accueillant et aux petits soins pour les clients
2026-06-16
son emplacement et son calme
2026-06-16
La buona posizione è il modo in cui è collegato per muoversi sia a piedi che con i mezzi
2026-06-15
Ristrutturato benissimo. Molto silenzioso.
2026-06-15
Beautiful hotel. Very clean with amazing showers and comfy beds!
2026-06-14
From the moment that we arrived, to the day that we left, the Staff were exceptional in every area of the hotel. I would happily recommend La Fortezza
2026-06-14
Posizione vicino al tram, comfort del letto, tranquillità della zona.
2026-06-14
Location and staff
2026-06-13
L’accueil
2026-06-13
Son emplacement Son calme La gentillesse du personnel
2026-06-12
The helpfulness of the front desk staff.
2026-06-12
the ceiling in the 2nd floor is amazing and the director is very helpful
2026-06-12
Chambre spacieuse et grand lit
2026-06-11
Lovely rooms clean and comfortable. Extremely clean with wonderful friendly staff 🤩
2026-06-11
We were very impressed with the young man working in the breakfast dining room. He was very attentive and quick to respond to any requests. He seemed determined to keep the room clean and neat and the food bar filled and tidy.
2026-06-11
La beauté du lieu et l'aménagement de notre chambre. L'accueil est parfait.
2026-06-10
Good staff very friendly
2026-06-10
Reception staff were wonderful
2026-06-10
Friendly staff
2026-06-10
The free water and spacious fridge in the room was very useful and helped us prepare for the lovely but very hot weather in Florence. The prepared breakfast for when we had an early start for an excursion was very good and helpful!
2026-06-09
The young man who served us coffee etc in the breakfast room had excellent work ethic and organizational skills.
2026-06-09
All the staff we met and interacted with were friendly and helpful. Very nice bathroom and excellent shower 😄 Stylish hotel. I liked the ambience.
2026-06-08
Elisabeth
2026-06-07
Friendliness and helpfulness of the staff as well as good value for money!
2026-06-07
All of the staff were personable, professional and helpful.
2026-06-06
Breakfast start, front desk staff, room size
2026-06-05
Calme, courtoisie de tous les membres du personnel
2026-06-05
Hôtel très bien situé avec un parking intérieur ombragé. On peut laisser la voiture et se déplacer à pied pour visiter Florence (20min du Duomo). Accueil très chaleureux. Je recommande vivement.
2026-06-04
Zimmer
2026-06-03
Location was perfect for public transit and easy access to the city. All staff were very friendly and the room was exceptionally clean!
2026-06-02
The reception old guy with a smile. Sorry don’t recollect his name. But he was super sweet.
2026-06-02
Location: tram and bus stop barely a stone’s throw from La Fortezza’s front door!
2026-06-02
Staff was helpful with restaurant recommendations and advice on tram and bus travel.
2026-06-01
Bathroom was very nice and bed was super comfortable
2026-06-01
L'excellent accueil de l’ensemble du personnel, la beauté de la bâtisse, le calme, et la proximité avec le centre historique de Florence.
2026-06-01
Nettes Persornal :)
2026-06-01
Le calme et le design de la chambre
2026-06-01
Rooms were great. Bathrooms, bed, etc
2026-05-31
Staff assistance, super friendly, cleanliness, tram station across the street to square, lovely breakfast buffet
2026-05-31
The decor and hospitality.
2026-05-30
这是个非常美丽的地方，特别适合休假
2026-05-29
Lovely helpful staff
2026-05-29
Every aspect was covered. Exceeded expectations.
2026-05-29
l'acceuil
2026-05-29
sehr gepflegt und optimal gelegen
2026-05-29
All good!! Just need softer pillow for my wife. She is definitely the princess and the pea. Not your worry…loved ur hotel. Would definitely recommend to our friends!
2026-05-28
Very Quiet and the remodeled rooms
2026-05-27
The front desk was so helpful with directions and suggestions. They even offered to pack a to-go breakfast for us to take with us since we had and early tour. That was so thoughtful! It was also very convenient to have bottles of water and other drinks for purchase in the lobby. We had a great stay!
2026-05-25
We absolutely loved our stay here. The location was perfect for public transit and walking. The room was very clean with updated amenities.
2026-05-25
Rooms are beautiful The location was very convenient And breakfast staff lovely
2026-05-25
La camera: ottima ristrutturazione, piacevole ben illuminata e silenziosa con un aspetto eccellente
2026-05-24
Staff was very friendly and helpful.
2026-05-24
Loved the choices at the breakfast and the bee hive option the most.
2026-05-23
El trato del personal y la limpieza
2026-05-23
The staff was beyond amazing! Each and every one of them always had a smile on their face. Thank you!
2026-05-23
Breakfast, staff and location.
2026-05-22
Very friendly staff and the breakfast was excellent
2026-05-21
La posizione tranquilla e vicino al centro.
2026-05-21
Location AMD infomation in advance e.g. restaurants nearby
2026-05-21
Quiet and in a good location for sights, buses and train station.
2026-05-20
chambre avec litterie
2026-05-19
Nice location excellent rooms
2026-05-19
It was close enough to the city center and easy to get around
2026-05-19
Ubicación y la habitación
2026-05-19
La atención de toda la gente del Hotel. Divinooooos.
2026-05-18
The bathroom towels were so soft and new feeling. Well done for that as so many hotel towels aren't nice.
2026-05-17
The staff is very helpful and very friendly. Elizabeth was really kind and very professional. Great experience with the staff.
2026-05-17
All the personal are very helpful.
2026-05-17
Posizione
2026-05-17
Very good location within walking distance of attractions but out of the crowds.
2026-05-17
The staff were amazin
2026-05-16
Great staff, breakfast, everything was clean and comfortable.
2026-05-16
Staff was helpful
2026-05-16
Easy to reach by public transport from the airport, and it's close to the city centar
2026-05-16
Beautiful renovated room
2026-05-16
Spacious rooms
2026-05-15
Reception staff were wonderful
2026-05-14
Very friendly staff. Easy check in
2026-05-14
Size of the room. Quality of the breakfast. Close to the train station. Felt safe here.
2026-05-14
It is pretty close to central train station . The down town and historic sites could be reached within 20 to 30 minutes walk. Front desk staff were helpful and friendly
2026-05-13
Beautiful updated rooms. Great shower. Breakfast service was superb.
2026-05-13
D'avoir du café et du thé dans la chambre, Le rafraîchissant à la réception L'hôtel en général.
2026-05-12
La atención del personal , particularmente de Rafael , no es tal cual su nombre ya que no lo recuerdo bien , pero en particular el, es un excelente anfitrión , nos atendió con mucha amabilidad , agradable , siempre muy atento
2026-05-12
Parking. Location staff and building
2026-05-11
People who worked at Hotel
2026-05-10
La literie exceptionnelle, la salle de bain, le petit déjeuner offre beaucoup de choix
2026-05-10
Todos fueron extremadamente amables!!! El muchacho del desayuno 100 puntos, y en recepción nos hicieron sentir siempre bienvenidos. El precio, dado que hicimos la reserva por booking, nos pareció adecuado, pero creemos que será mejor reservar directamente con uds para una siguiente vez. Tanti auguri a tutti, vi ringraziamo veramente.
2026-05-10
Friendly and helpful staff and excellent cleanliness of rooms
2026-05-10
hotel très bien situé, au calme
2026-05-10
A beautifully comfortable bed because I believe you are paying for a good nights sleep. Also the bathroom/ shower was a real treat!
2026-05-10
Salle de bain Literie parfaite Buffet excellent et varié
2026-05-09
The hotel was beautiful and the staff was great. One night of our stay, we missed our train to Florence and we didn’t get to the hotel until 2:00am. The man at the front desk was there and he said he was waiting for us to return. We thought that was so nice and caring that he had noticed we were not back. We really appreciated the caring he showed. We will definitely stay here again on our next visit to Florence and we will recommend Hotel La Fortezza to all of our family and friends.
2026-05-08
La décoration de l’hôtel de la chambre et surtout celle de la salle du petit déjeuner
2026-05-08
High standard of cleanliness, friendly staff, comfortable rooms
2026-05-07
La gentillesse des personnes à l'accueil, les bons conseils pour trouver une bonne trattoria !
2026-05-07
Staff were welcoming and responsive.
2026-05-07
Lovely modern room . Beds were fantastic. Never had such a comfy bed in a hotel. Shower was brilliant, hot water and nice large cubicle .
2026-05-07
Petit déjeuner et super personnel a l’accueil 😀
2026-05-07
Le confort de la literie
2026-05-07
Close to tram and station
2026-05-07
The people in the reception. Very kind and willing to help. A thank you from here as well.
2026-05-05
The staff was wonderful
2026-05-05
Emplacement, place de parking même si elle est payante, facile d'accès à pied ou tram pour la vielle ville
2026-05-04
The shower , it was gorgeous, love the wall!
2026-05-04
Super friendly, helpful front desk staff
2026-05-04
Very clean and comfortable room. Great shower! Lovely staff
2026-05-03
Pulizia, colazione, gentilezza dello staff
2026-05-03
Vangel ha sido muy amable y resolutivo en todo momento con nosotros. Estamos muy agradecidos.
2026-05-03
Even with language barriers, the hotel staff was excellent.
2026-05-03
Helpful and cordial staff. Great location.
2026-05-03
The rooms were lovely, clean, fresh and shower facilities excellent
2026-05-02
Parcheggio auto
2026-05-02
La pulizia, la bellezza dell’hotel, la camera, la posizione strategica e soprattutto la cosa più importante, oltre alle pietanze: la gentilezza e la disponibilità del personale e del titolare.
2026-05-02
The cleanness and beautiful rooms which had towels replaced every day and room also cleaned
2026-05-01
La gentillesse et l'efficacité du personnel.
2026-05-01
Absolutely beautiful bathroom & shower was amazing
2026-05-01
Everything was good, but the staff (at reception and at breakfast) were exceptionally helpful and friendly. Our thanks to them!
2026-05-01
Le réceptionniste
2026-05-01
Our entire stay was so comfortable and relaxing. We felt it was the best hotel of our trip. Breakfast was delicious and the coffee was so good. Thank you so much!
2026-05-01
Tram and bus stops are near, so you don’t need to carry luggages a long way. Also easy to come back to hotel when you are tired. Very clean room!
2026-05-01
Staff are really polite, hotel was clean and very close to center. The things mentioned above were the main issues.
2026-05-01
We were delighted with everything.. staff are lovely & made us feel very welcome
2026-04-30
Staff were really helpful at all times
2026-04-30
Comfortable bed! Friendly staff! Fun and beautiful decor. Close to everything. Recommended!
2026-04-29
The concierge was extremely helpful ❤️
2026-04-29
Tout
2026-04-29
La comodità della posizione, la camera ben arredata con tutto il necessario (più due bottigliette d'acqua gratuite nel frigo bar e occorrente per bevande calde) e soprattutto la disponibilità dello staff.
2026-04-29
Tutto
2026-04-28
Confort de la chambre . Gentillesse du personnel .La qualité du petit dej
2026-04-27
Don’t recall the young man’s name at the breakfast area, he was very welcoming, made us feel right at home. Excellent customer service!
2026-04-27
Location was great!
2026-04-26
Staff were all wonderful and very helpful.
2026-04-26
Clean and very comfortable Hotel in a quiet part of the city. Would highly recommend.
2026-04-26
I asked to borrow an iron on arrival, and was instead offered a steamer - this was so much better and more convenient!
2026-04-26
Beautiful hotel. Great location. Service and standards were excellent. Would absolutely stay with you again.
2026-04-26
All the staff we came into contact with were very professional, polite and extremely helpful from the reception to the food service, nothing was too much trouble. The breakfast buffet was amazing 🤩 what a fantastic selection, the honeycomb was something I have never seen before and was a special little touch that sets you apart from others. All in all a fantastic experience and if visiting Florence again would definitely return here.
2026-04-25
- Good location (not far from termini and near from the tram station) - Best staffs👍🏻👍🏻👍🏻 all we met was soo kind and the best. (Best in Italy, strongly recomend) - There’s space for big luggages we have (it was really nice). And nice modern and clean new room and Firenzetic(on the wall)💕 no noise from other room. It was literally PERFECT.
2026-04-25
Everything
2026-04-25
L’emplacement,et la chambre rénovée avec goût très belle salle de bain !!
2026-04-25
Très bon lit et très bons oreillers.
2026-04-24
Location, quiet room, kind and helpful staff.
2026-04-24
Situé prés du centre historique
2026-04-24
The staff are very kindly and attempt the costumes very well , Please send my congrats for them
2026-04-23
La gentillesse du personnel, la chambre, le parking privé. Notre 1er séjour dans cet hôtel était en 2003.
2026-04-23
Proximité Aéroport & centre ville. Accessible en tram. Restaurants à proximité Petit déjeuner varié et très belles chambres
2026-04-23
Spacious room and location ltike next to public transportation
2026-04-23
La situation et la chambre
2026-04-21
La gentillesse du personnel et la présence d'un parking privé
2026-04-21
Raphael!!!
2026-04-20
Funcionários extremamente educados e prestativos
2026-04-20
l'accueil de la personne le soir de notre arrivée
2026-04-19
Limpeza, cuidados com a chegada hospede. Agua, cafe e cha a disposicao Parabens!
2026-04-19
Parcheggio
2026-04-19
Your entire staff was wonderful, but Stefania was really exceptional. She was always warm, friendly, knowledgeable and efficient. She really made a Difference in our experience at Hotel La Fortezza.
2026-04-19
We loved how clean and modern the hotel is. The location is great - removed from the busy center, but close enough to everything to either walk or take the tram if we wanted to. The breakfast buffet was lovely and the staff in the dining room were wonderful.
2026-04-17
Silenziosissimo, molto comodo ai mezzi pubblici, vicino alla stazione ferroviaria
2026-04-24
Servizio/colazione/posizione/staff
2026-04-17
Le personnel
2026-04-16
La chambre
2026-04-14
Sehr sauber
2026-04-14
Lage und Preis- Leistungsverhältnis
2026-04-13
El trato del Director fue profesional y amable. La recomendación del restaurante de la recepción fue excelente Gracias
2026-04-12
arredi, letto, ottimi ambienti. Tutto perfettamente ristrutturato
2026-04-12
Staff were excellent
2026-04-13
The room was perfect and especially the separation between the wash basin and the bathroom, loved it!
2026-04-11
Wonderful staff
2026-04-11
Il posto è la gentilezza della gente. È bello pure
2026-04-11
La amabilidad del personal y el desayuno
2026-04-10
The staff were really helpful and so welcoming especially with my Italian , I really appreciated the patience
2026-04-10
Front desk staff, particularly Elizabeth. Raphael was also very accommodating.
2026-04-10
L'accueil de l'hôtesse
2026-04-09
Excelente el desayuno y la atención en el salón
2026-04-08
Ottimo
2026-04-08
All the staff we met were extremely kind and helpful. We had a fantastic time staying here.
2026-04-07
Staff was great and it was very clean
2026-04-06
Cleaning
2026-04-06
The staff, the room, location and breakfast was superb! So comfortable and clean, the breakfast was amazing and beyond anything we could have imagined. Transportation on the tr was very easy and it was enough off the city central that it was not overrun with crowds.
2026-04-05
We loved the shower it was so big
2026-04-05
Amabilidad y limpieza.
2026-04-05
The breakfast buffet was phenomenal! I very much appreciated the complimentary water bottles in our room.
2026-04-02
Personnel très courtois et sympathique, chambre calme, buffet du petit déjeuner très bien garni. Très belle situation de l'hôtel. Parfait !
2026-04-02
Reception service
2026-04-02
The shower was amazing!! The room always smelt so fresh and clean.
2026-04-02
Recent renovations with modern amenities
2026-04-01
The front desk man was awesome eager to help!
2026-04-01
How pretty the rooms are
2026-03-31
Possibilité de parking et situation géographique proche du centre
2026-03-31
Posizione ottima, rapporto qualità prezzo eccellente
2026-03-30
The hotel was faulous, way more than expected. It was bright modern and clean. The breakfast was lovely with lots of choice and served with a smile.
2026-03-30
Everything was fantastic!
2026-03-29
Loved the room and especially the bathroom with heated towel rack
2026-03-29
Confort de la chambre , l'accueil . L'emplacement pour rayonner et visiter le centre historique de FLORENCE.
2026-03-26
Huge comfortable bed and amazing shower! Nice and quiet.
2026-03-26
The beautiful rooms and on site parking were wonderful!
2026-03-25
Hospitality - politeness of staff is your strength. Nice Job
2026-03-25
Très bien situé, au calme
2026-03-25
Emplacement idéal dans la ville.
2026-03-23
Das geräumige, beinahe luxuriöse Badezimmer!
2026-03-22
The staff was exceptional! Everyone very helpful and kind. The breakfast was absolutely 10 stars ⭐️!! We loved the little star in our morning coffee and hot chocolates. Such a cute touch! The honeycomb was a beautiful and sweet addition to your breakfast buffet. Everything was so wonderful! We will absolutely recommend to everyone. Thank you for the lovely stay.
2026-03-22
Il dipinto il ratto delle Sabine nella doccia del bagno
2026-03-22
Decoration & comfort of room.
2026-03-22
The room has a lot of space and is beautifully decorated. The room is very well equipped. The bathroom, and particularly the shower, is amazing.
2026-03-20
Stylish, comfortable room and such friendly staff
2026-03-18
The water flow from the tap is excellent.
2026-03-17
Posizione
2026-03-17
SA SITUATION GEOGRAPHIQUE ET SON CONFORT
2026-03-16
Posizione ottima , vicina al centro e ai mezzi di trasporto pubblici. Location molto curata camera spaziosa, pulita, con bagno nuovo e boccia enorme. Il parcheggio per l'auto è senz'altro un punto a favore che non molti hotel offrono.
2026-03-15
Best shower ever!
2026-03-12
Il parcheggio
2026-03-12
Relacion calidad/precio/ubicacion
2026-03-12
Parcheggio e vicinanza al centro
2026-03-10
L’hotel est bien situé, le personnel est charmant. Tout était parfait, je recommande cet hôtel.
2026-03-10
The three reception staff that we met during our 2-night stay (March 8 & 9) were fantastic — very helpful with our questions, set up our early morning airport taxi ride, and provided great advice about getting around in the hotel area. Their cheerfulness really added a very positive element to our stay at La Fortezza, a great way to conclude our trip to Italy.
2026-03-09
Personnel service and attitude
2026-03-07
Good value hotel, room was very smart, excellent shower.
2026-03-06
Gentilezza e professionalità.
2026-03-05
La habitación tenía para ver al cielo y eso me recordó mi recámara , solo que le falta una limpiada para que se vea mejor.
2026-03-04
The staff is always so friendly to us.
2026-03-02
Gentilezza, pulizia e posizione
2026-03-01
The shower!
2026-03-01
Colazione Doccia
2026-02-27
Colazione tra le più buone mai mangiate in un hotel.
2026-02-26
Very quiet rooms and extremely pleasant and helpful staff. Also loved the coffee. Also having a kettle in the room was most welcomed
2026-02-24
Tutto perfetto,
2026-02-24
parking
2026-02-21
Il favo a colazione e alla recepsion
2026-02-20
Il signor Raffaele una persona deliziosa , la colazione ricca fresca e di qualità, le camere confortevoli eleganti e nuove, pulite ordinate ed accoglienti
2026-02-20
Todo estuvo excelente y lo recomiendo
2026-02-19
staff was very friendly, helpful and kind
2026-02-19
Elegante , pulito e ben collegato con i mezzi pubblici
2026-02-18
Avevo già soggiornato presso l'Hotel a fine 2021. Ritornando dopo oltre quattro anni, ho trovato camere ristrutturate e curate nei dettagli e massima pulizia. Sono rimasto estremamente soddisfatto del servizio, dell'accoglienza calorosa ed autentica e di una colazione spaziale. Buon rapporto qualità prezzo, comodo per raggiungere a piedi anche il centro. Grazie di tutto, sarete sicuramente la mia scelta di Hotel la prossima volta che dovrò soggiornare a Firenze.
2026-02-14
Kindness of the staff especially the male with grey hair on an evening and the lady that checked us in with the micro braids. The drinks to buy were very useful for us too.
2026-02-13
Service
2026-02-12
pulizia cortesia e bellezza delle stanze
2026-02-11
the staff
2026-02-11
Receptionist
2026-02-11
VICINO A STRUTTURA IMPORTANTE DI LAVORO
2026-02-09
Gentilezza, disponibilità e simpatia di tutto lo staff e la tranquillità del luogo. All'anno prossimo!
2026-02-09
Struttura, disponibilità, parcheggio, il comfort delle camere......
2026-02-09
Camere rinnovate, presenza del parcheggio e vicinanza alla Fortezza
2026-02-09
Le nuove camere sono molto belle. Il miele di favo e i pancake insieme al cappuccino ogni mattina sono una coccola fantastica!!!!
2026-02-09
L'accoglienza
2026-02-08
come casa
2026-02-07
Location
2026-02-07
Perfect location for everything. Hopefully I’ll come back to Florence in the future & I’ll 100% come stay with you again.
2026-02-07
Friendly receptionist
2026-02-06
The room was excellent!
2026-02-05
Centralità anche per chi arriva in auto (e parcheggio interno); pulizia e ordine, nonostante i lavori di ristrutturazione in corso
2026-02-05
The staff is amazing!
2026-02-05
Comfortable beds
2026-02-04
The bathroom was a great size and the bed comfortable. staff warm and inviting
2026-02-03
La camera
2026-02-02
La qualité de l'accueil et la gentillesse du personnel
2026-02-02
La atención de Rafael fue excepcional
2026-02-02
The staff was awesome, will definitely come back again
2026-02-02
The very comfortable bed and nice bathroom.
2026-02-01
Séjour parfait : hôtel rénové, très bien situé à 2 mn des arrêts des trams et des bus et à 20 mn à pied du Duomo, chambres très propres et très confortables (top la literie et la salle de bain), personnel accueillant, très disponible et sympathique, bon petit déjeuner. Nous recommandons sans hésiter vraiment "La Fortezza".
2026-02-01
La pulizia
2026-02-01
Everything All the staff are friendly and helpful
2026-02-01
The hotel staff is very friendly
2026-01-31
Accoglienza
2026-01-30
Pulizia, confort, ospitalità
2026-01-28
Pulizia e non è scontato
2026-01-27
The design of the rooms and hotel was very modern and clean
2026-01-27
The location and standard of the overall hotel was fantastic. Would definitely recommend.
2026-01-25
Camere belle e personale con il sorriso
2026-01-25
Cortesia, dimensione e arredamento camere, doccia enorme, molto moderno
2026-01-25
Tutto
2026-01-23
vengo alla Fortezza non ricordo più da quanti anni, finalmente camere e bagni nuovi!
2026-01-23
La tecnologia, si è dimostrata molto utile per la sicurezza
2026-01-21
Habitaciones totalmente nuevas
2026-01-20
Atendimento da equipe
2026-01-19
Camera con tutto il necessario e arredata con gusto.
2026-01-17
Grstione famigliare
2026-01-13
I particularly loved the wonderful welcome we got from Raffaele Galiero. He was so professional and willing to answer all our queries re Florence and its attractions. His magic touch has somehow touched all the staff we encountered at the hotel! Believe you me I will promote your wonderful hotel and its hospitality to all who ask me about accommodation in Florence. Well done to you all
2026-01-13
Wasn’t expecting that level of room, amazing acomodattions. During my all trip thought Europe the best hotel by far. Congrats.
2026-01-12
Mr Raphael at the reception was the nicest in all the hotel and a great aspect. Very clean hotel and well maintained!
2026-01-11
La doccia
2026-01-07
Accueil sympathique du personnel et parking 👍🏻
2026-01-07
La chambre est magnifique , le lit très confortable, j'ai hâte de revenir.
2026-01-06
Prezzo Posizione Qualità
2026-01-05
Allting var ok
2026-01-05
room and staff was amazing
2026-01-04
La proximité de l’arrêt du Tramway et le calme de l’hôtel.
2026-01-04
All is perfect!!!
2026-01-04
Extremely helpful and accommodating staff. We arrived several hours prior to check-in with our luggage and were immediately shown to our room. A classic old fashioned *** hotel, the kind that one sadly doesn't often find today.
2026-01-04
Le parking,la propriété, le calme,la literie, l'accueil et les informations demandées au personnel nous ont été très précieuses, exemple : où trouver un bon restaurant ☺️
2026-01-02
Ubicación, confortable, amabilidad y un desayuno muy bueno.
2026-01-02
La atención
2026-01-01
Servicio y atención de todo el personal. Excelente desayuno y la mejor ubicación,
2026-01-01
Posizione, centrale ma fuori del rumore .strada tranquilla
2025-12-31
El desayuno delicioso y variado, además todo el personal fue muy cordial. Nos encantó nuestra estancia, ¡muchas gracias!
2025-12-30
Comodità del parcheggio privato vicinanza fermata tram per i centro
2025-12-30
Accoglienza, pulizia, colazione, vicinanza centro, parcheggio interno
2025-12-29
Punto strategico per arrivare da per tutto
2025-12-29
Fermata dei mezzi e personale gentilissimo
2025-12-29
Si trova a 15 minuti di caminata da tutti obietivi storici di FIRENZE.. Una meraviglia. Racomando con tuto il Quore.BRAVI , BRAVI. BRAVI.🥰
2025-12-28
La distanza con i mezzi che ti portano in centro in men che non si dica
2025-12-26
Parcheggio in hotel
2025-12-26
La qualità dell'offerta. Qualità dell'accoglienza, qualità dei servizi tutti. Disponibilità del personale
2025-12-26
Oltre alla posizione strategica per chi vuole visitare il centro città senza ritrovarsi nel mezzo del caos, la ristrutturazione delle camere (ancora in corso di realizzazione) ha migliorato notevolmente il confort e l'estetica delle camere Inoltre la qualità e varietà della colazione resta sempre un valore aggiunto dell'hotel. La cortesia di Raffaele e di Elisabetta alla reception sono il vero punto di forza della struttura!!! Ci torniamo sempre volentieri.
2025-12-24
Il sig. Raffaele, persona eccezionale
2025-12-24
Disponibilità e accoglienza
2025-12-24
Cordiali e soprattutto Raffaele molto simpatico
2025-12-23
You were in an excellent place to reach downtown Firenze and those walks with my love would always be in my heart. We will be back to it … do not worry we love the city.
2025-12-22
The woman at reception
2025-12-22
Accueil, gentillesse confort décoration
2025-12-22
La atención en la recepción fue excelente, muy buen trato y siempre con una sonrisa. Y en los detalles está la excelencia cuando me felicitaron por mi cumpleaños. Muchísimas gracias.
2025-12-21
La atencion del personal excelente
2025-12-20
The Coffee of Patrick was excellent
2025-12-20
Ottimo soggiorno all’Hotel Fortezza di Firenze. La posizione è davvero strategica, comoda per muoversi in città e ben collegata. La struttura è bella, curata e accogliente, con ambienti piacevoli e ben tenuti. Un grande complimento va soprattutto al personale: gentile, disponibile e sempre attento alle esigenze degli ospiti. Abbiamo apprezzato moltissimo il gesto di offrirci il caffè prima dell’orario di apertura della colazione, visto che dovevamo partire presto: una piccola attenzione che fa davvero la differenza. Le camere erano pulite e ordinate, garantendo un soggiorno confortevole. Comodo anche il parcheggio in loco, disponibile al costo di 20 euro a notte, soluzione pratica per chi arriva in auto. Esperienza decisamente positiva, hotel consigliato!
2025-12-19
We loved our room and our room view. Very modern. Staff was wonderful. We do not recall our room number, but we stayed from the 14th-17th of December and our reservation was under Pablo Friedmann.
2025-12-18
Posizione e rapporto qualità/prezzo
2025-12-17
Very nice decoration and comfortable beds
2025-12-16
Tutto perfetto, la pulizia, la gentilezza e disponibilità del personale, la vicinanza alla fermata della tramvia. Torneremo sicuramente
2025-12-14
Stanze e bagno bellissimo
2025-12-14
Possibilità del parcheggio interno.
2025-12-12
Good location and very kind staffs! We had really great time here.
2025-12-09
L’écoute et la gentillesse
2025-12-08
Las habitaciones son perfectaa, así como el trato recibido por todos los empleados
2025-12-08
Amabilidad y trato de todos los empleados
2025-12-07
Posizione
2025-12-07
Hôtel très propre et refait a neuf
2025-12-04
Professionalità cortesia dello staff e la colazione
2025-12-04
Personnel très souriant toujours à l'écoute et prêt à satisfaire les demandes. Petit déjeuner excellent très copieux et varie. Nous avons passe 6 nuits dans cet hotel et la chambre toujours impeccable et confortable. De plus cet hôtel est très bien situé près du centre et bus et tramways à proximité.
2025-12-01
The beds and the design-decoration
2025-11-30
Pulizia, posizione, cortesia del personale
2025-11-30
Friendly staff always helpful. And room was supe clean. Thank you
2025-11-30
Disponibilità e gentilezza del personale, ottima camera e pulizia
2025-11-30
Colazione
2025-11-30
La disponibilità del.parcheggio dopo il checkout, conveniente e veramente essenziale
2025-11-29
Accoglienza, disponibilità, gentilezza e posizione strategica
2025-11-29
The mattress!!! And the diggings and the pillow. bániou. Tutto perfetto! Manca solo un po' più di tensione resistente, perché quando ho dovuto usare l'asciugacapelli, è saltato il fusibile e il termosifone del bagno non ha funzionato.
2025-11-28
Breakfast was awesome in quality and taste.
2025-11-27
Vicino centro, park
2025-11-27
Les chambres ont été faites à neuf. Merci encore à Elisabeth, pour son accueil et professionnel.
2025-11-27
Breakfast and size of room
2025-11-26
Staff was very helpful
2025-11-24
Excelente desayuno sin gluten
2025-11-24
El desayuno sin gluten excelente
2025-11-24
Staff at breakfast, polite, humble & friendly
2025-11-24
Ristrutturazione camere
2025-11-22
Il parcheggio privato anche se a pagamento
2025-11-22
Super pulizia
2025-11-22
Camera rinnovata, posizione
2025-11-21
Excellent Staff
2025-11-20
The cleanliness, the location, the quietness, and the value. Would definitely stay here again!
2025-11-20
Very clean room and comfortable spacious bed.
2025-11-17
Très belle rénovation, proche du centre-ville et parking sécurisé.
2025-11-16
Il personale è professionale e gentile, in particolare il signor Raffaele che ci ha veramente conquistati. L’ hotel è bello, pulito, situato in una zona tranquilla e comoda al centro. Molto buona e varia la colazione. Ottimi i consigli ricevuti, abbiamo mangiato benissimo nei ristoranti suggeriti. Ci siamo trovati molto bene, vi faremo sicuramente pubblicità. Speriamo di tornare presto!
2025-11-15
presenza parcheggio e comodo al centro citta
2025-11-15
10 eur breakfast
2025-11-15
Local , and The employes
2025-11-15
The breakfast was excellent.
2025-11-14
Recently remodeled - Nice Room
2025-11-12
Breakfast Staff Excellent and accommodating Front Desk always helpful to hotel guests and their food recommendations excellent job. Rooms always clean with fresh towels and bed made excellent
2025-11-12
Rooms were spacious and very clean
2025-11-11
Lo specchio al bagno per le sopracciglia e la barba per gli uomini, anche se il parcheggio dell'hotel e pieno c'è una piccola area ed il ponte nelle vicinanze, ben collegata con fermate molto vicine.
2025-11-09
Tout est très bien l’emplacement à quelques pas du tram et des bus, le parking est une véritable chance, le personnel est très agréable avec une mention pour le gardien de nuit extra, le centre en 20 mn à pied je recommande vivement
2025-11-09
The ability to drop our bags off when we arrived before check-in and again after checkout. And letting us hang out in the lobby/foyer area for around an hour as we waited before our late afternoon train departure.
2025-11-08
Personell was exceptionally friendly and helpful, thank you so much!
2025-11-08
accueil parfait.le personnel est à l écoute de ses clients.merci pour se séjour.
2025-11-08
Le très bon accueil et le calme de la chambre 320 occupée
2025-11-07
Loved the bathroom design. The courtyard outside our room was very quaint! Will be back soon! ♥️
2025-11-06
Breakfast
2025-11-05
La tranquilidad y descanso que ofrece,el confort de las habitaciones y la cercania al centro pero a su vez lejos del bullicio. Y ademas la cercania del tranvia para ir del aeropuerto al Hotel
2025-11-04
staff courtesy and break fast staff asking if we want to pack some pastries for eating later was excellent. Keep up the good work
2025-11-04
Location was very good and the Breakfeast was amazing. The concierge who checked us in was very nice as were all of your staff.
2025-11-04
Parcheggio interno e posizione
2025-11-04
Molto bello, confortevole, colazione top, gentilezza e cortesia
2025-11-02
The staff was the best asset in the hotel. Always friendly and helpful and we really appreciated it. It made our stay very welcoming!
2025-11-02
Gentilezza e disponibilità, bell'ambiente!
2025-11-01
The rooms are beautifully decorated. Special thanks for the lemon water in the lobby. I would also like to mention the friendly staff at the reception
2025-11-01
The Comfort 2000 is amazing!
2025-11-01
O café da manhã foi o melhor da minha estadia na Itália. MUITO BOM
2025-11-01
Parcheggio
2025-10-31
The staff in general and in particular Elisabeth in the reception. She was so nice and went far and beyond to help was with anything we needed. Thank you so much. 🌷
2025-10-31
Your front desk staff was VERY helpful. Your maids do a great job.
2025-10-29
Nach der täglichen Reinigung hat das Zimmer immer sehr angenehm gerochen. Das ist uns jedesmal positiv aufgefallen.
2025-10-29
Very friendly staff . Most welcoming
2025-10-28
The cleanliness and the scent from the central air conditioning was a subtle but classy touch.
2025-10-28
Die Sauberkeit und nach der Reinigung hat es im Zimmer immer sehr angenehm geduftet. Das Zimmer war angenehm groß und das Bad sehr schön.
2025-10-27
Professionalità e gentilezza del personale tutto Ottima scelta per la colazione
2025-10-26
Personale più che professionale . Posizione a pochi passi dalla stazione e vicina al centro città
2025-10-26
La habitacion
2025-10-25
Guest services, breakfast selection, friendly staff
2025-10-24
Loved the staff! Super accommodating to all our needs with our luggage and taxi requests!
2025-10-24
The front staff - no matter what time of day it was the employee on duty was super friendly and very helpful. They were truly wonderful!
2025-10-24
Overall, the experience was wonderful and a great value. If we come back through Florence, we will definitely stay again.
2025-10-24
Le calme l'accueil et la propreté
2025-10-23
Early check in was so appreciated!!
2025-10-23
The staff were extremely helpful and welcoming ,
2025-10-23
The staff...always greeted with a smile. Very helpful. A huge thank you to the staff from us.
2025-10-23
Много любезни, най вече рецепцията
2025-10-23
I very much appreciated the recommendation of the restaurant Il Clarinetto. The staff were all very friendly and helpful. I had a problem with mosquitos in my room -- it was handled immediately and effectively. This was the best hotel experience I have ever had!
2025-10-23
We were made to feel at home. Very comforting. Made our stay free of worries or complaints. Loved our stay and would return many times.
2025-10-23
La disponibilità e gentilezza del personale
2025-10-22
We stayed 10 days. Family atmosphere, car parking and perfect situated for La Fortezza or visiting the city. I have the feeling that I know the place like home.
2025-10-22
The modern rooms and having a fridge- most places don’t have this. The shower was lovely. Very clean.
2025-10-22
I liked the room and shower. Staff were all very friendly and helpful.
2025-10-21
Electronic modern technology in a familiaal feeling. The style of decoration and lighting of the bathroom and room.
2025-10-21
Roof top deck close to amenities and beautiful hotel
2025-10-20
Der Parkplatz im Hof war sehr gut.
2025-10-20
Quiet atmosphere. Close to transport links to the centre which meant that there was the best of both worlds.
2025-10-19
Near transport links and great restaurant
2025-10-18
Posizione
2025-10-18
Excellent reception staff! Friendly, helpful, great information.
2025-10-17
Elisabeth receptionist fantastica, colazione molto buona, e l'hotel è ben collegato con i mezzi pubblici
2025-10-17
la gentilezza dello staff (in particolare Elisabeth) a venire incontro alle mie esigenze
2025-10-16
location, neatness, quaint charm
2025-10-16
Das Bad
2025-10-16
The staff was friendly and kind
2025-10-16
Beautiful hotel
2025-10-16
Location was fantastic. Tram stop was great.
2025-10-16
il letto era molto comodo; l'hotel è ben collegato con i mezzi pubblici e la colazione era molto buona
2025-10-15
L'accueil d'Élisabeth a été plus que de qualité. Elle a su nous proposer une chambre adaptée à nos demandes et nous recommander les restaurants et lieux cultes à visiter. Son sourire est à l'image de la qualité du service rendu.
2025-10-15
Elizabeth en la recepción, excelente. Muy buen hotel.
2025-10-15
La atención de Elizabeth…excelente!!!
2025-10-15
Hospitality is the main strength of the hotel!
2025-10-14
How clean and modern the room was, especially loved the shower picture
2025-10-14
Our room was excellent enjoyed the courtyard and size of room very happy
2025-10-14
All staff were very friendly. It was also great to have our luggage taken to the room when we returned from a walk to check in. The breakfast was a good choice also and welcoming staff in the restaurant
2025-10-12
The very capable and friendly staff!
2025-10-11
The ceiling in our room, the shower room and its clever design to see the original ceiling. Beautiful spacious and very clean room. Very friendly staff.
2025-10-11
Staff
2025-10-11
Desk Manager was very helpful about everything. Suggested great restaurants, secured taxi for us. Courteous and friendly. Breakfast staff very nice and efficient. Would stay here again and recommend to friends.
2025-10-11
Proximity to the T2 tram line - for access to the airport.
2025-10-10
Very good location, able to get around Florence easily by taxi. The breakfast buffet was delicious every morning. The hotel staff was so helpful and supportive and helped book our train trip to Rome.
2025-10-10
The staff were extremely helpful and friendly and the wireless was easy to use.
2025-10-10
Loved the combination of price, location, and ability to host 4 people in the same room. Loved the staff who were always so helpful and smiling.
2025-10-10
The staff was very kind. Breakfast was refilled promptly.
2025-10-09
The service from the ladies at the breakfast was the best ever!! The warmth of the ladies in the recpetion.
2025-10-08
Helpful front desk gave suggestions on good places for dinner. It was a woman, but we forget her name. Excellent breakfast with very friendly staff
2025-10-08
Every thing
2025-10-07
Breakfast was excellent and we really appreciated having a takeaway breakfast on our last morning.
2025-10-06
Location is excellent Comfortable rooms Pleasant and helpful staff Clean and tidy
2025-10-06
Staff were very friendly. Rooms were very clean. Nice to receive bottles on complimentary water in the fridge.
2025-10-06
The staff
2025-10-05
Loved our stay here! Great location within walking distance of everything we wanted to visit. Staff very friendly and helpful. Loved our room with our own little courtyard to sit out and enjoy the weather
2025-10-05
Sehr, sehr freundliches Personal!!
2025-10-05
In most hotels, the design tends to be sterile and generic, but at this hotel, we felt differently: from the floors to the furniture, every detail and subtle touch of light is noticeable everywhere, creating a warm and calming atmosphere
2025-10-03
Loved the design of the room. Shower was fantastic. Bed was extremely comfortable.
2025-10-03
Petit déjeuner excellent. Accueil chaleureux. Chambre impeccable . Petite bouteille d'eau dans 1 frigo appréciable ainsi qu'1 bouilloire avec café et thé. Je recommande cet hôtel
2025-10-01
The ex Italian air force pilot who was on reception could not have been more helpful. When our flight to London was cancelled and the hotel was full, he went out of his way to find us a convenient hotel for our additional nights stay. He also provided great information on where to visit and eat. A total star!
2025-10-01
1. Front desk staff 2. Proximty to metro to Airport / town 3. Proximity to the Florence Irish Pub - after 25 days of Italian food, this place was a wonderful break!
2025-09-30
The cleanliness and by far the very friendly staff
2025-09-30
Fantastic breakfast and staff
2025-09-30
Rooms, breakfast and staff service.
2025-09-29
Location. Quietness. Excellent Reception. Comfortable bed
2025-09-29
L’odeur dans la chambre
2025-09-29
Staff were friendly and polite! Keep it up !
2025-09-29
Exceptionally clean, pleasant and wonderful better than a 5 star hotel
2025-09-28
The decor was beautiful and the bathroom was amazing!
2025-09-28
Beautiful Lobby - lovely concierges
2025-09-28
Personale
2025-09-27
Posizione ottimale e facilmente raggiungibile sia a piedi che in auto che on i mezzi pubblici
2025-09-27
Receptionist at the desk went out of her way to help with questions and was very understanding and accommodating.
2025-09-27
Excellent reception staff. Great sdvice
2025-09-26
Colazione, gentilezza degli operatori
2025-09-26
Sa situation Le calme de la chambre Son parking voiture
2025-09-26
La vicinanza al centro
2025-09-26
Location , friendly staff and excellent spacious modern room
2025-09-26
Our room was super- had a velux window that we could open and close. Plenty of storage, great wifi and the shower was really fab. Location is so convenient for the tram. The staff were welcoming and very pleasant. We loved your hotel .
2025-09-26
The receptionist was very helpful and friendly.
2025-09-26
The front desk ladies were so welcoming, knowledgeable and helpful!!
2025-09-25
Le personnel professionnel et attentionné
2025-09-25
Easy walk to some nice restaurants and a green space but not far from the train station.
2025-09-24
Location was great with a car. The terrace of our room was nice.
2025-09-24
La gentilezza di Stefania che mi ha assistito con un piccolo contrattempo personale
2025-09-24
Le personnel
2025-09-23
The accommodations were very nice. The location was good but one of the most outstanding parts of our stay was the breakfast.. great service and wonderful food! Well worth getting the rate that includes breakfast :)
2025-09-23
Perfect location
2025-09-23
Excellent staff
2025-09-23
Excellent design of room and fittings, lovely bathroom with glass ceiling to see the amazing ceiling, everything worked well in the room, people all helpful
2025-09-22
Your staff is welcoming
2025-09-22
Your front desk personnel Rafael and Stefania were excellent. They went above and beyond to get taxis and give directions and help us with anything we needed. They were the best staff of any we have encountered in Italy in the past two weeks. Would definitely come back if we’re knew they were there.
2025-09-21
Everyone's very warm and welcoming. Nothing was too much trouble
2025-09-21
Tout le personnel , sans exception , est très professionnel , à l’écoute et toujours souriant- merci à tous
2025-09-21
Accueil de toute l’équipe de l’hôtel et disponibilité
2025-09-21
Room was very modern with great facilities
2025-09-21
Breakfast was outstanding. Bed was very nice Everything clean and worked well.
Favoloso
Valuta Hotel La Fortezza
Viale Giovanni Milton 95, Florence 50129, FI
+39 055 46 39 101
2026-09-20
L’accueil et la gentillesse du personnel à la réception!