Hotel La Fortezza
Lingua
Hotel La Fortezza
Lingua2026-05-21
Quiet and in a good location for sights, buses and train station.
2026-05-19
Nice location excellent rooms
2026-05-19
Ubicación y la habitación
2026-05-19
It was close enough to the city center and easy to get around
2026-05-18
The bathroom towels were so soft and new feeling. Well done for that as so many hotel towels aren't nice.
2026-05-17
Very good location within walking distance of attractions but out of the crowds.
2026-05-17
Posizione
2026-05-17
The staff is very helpful and very friendly. Elizabeth was really kind and very professional. Great experience with the staff.
2026-05-16
Great staff, breakfast, everything was clean and comfortable.
2026-05-16
Spacious rooms
2026-05-16
Staff was helpful
2026-05-16
Easy to reach by public transport from the airport, and it's close to the city centar
2026-05-16
Beautiful renovated room
2026-05-15
Reception staff were wonderful
2026-05-14
Very friendly staff. Easy check in
2026-05-14
Size of the room. Quality of the breakfast. Close to the train station. Felt safe here.
2026-05-14
It is pretty close to central train station . The down town and historic sites could be reached within 20 to 30 minutes walk. Front desk staff were helpful and friendly
2026-05-13
D'avoir du café et du thé dans la chambre, Le rafraîchissant à la réception L'hôtel en général.
2026-05-13
Beautiful updated rooms. Great shower. Breakfast service was superb.
2026-05-12
Parking. Location staff and building
2026-05-12
La atención del personal , particularmente de Rafael , no es tal cual su nombre ya que no lo recuerdo bien , pero en particular el, es un excelente anfitrión , nos atendió con mucha amabilidad , agradable , siempre muy atento
2026-05-11
People who worked at Hotel
2026-05-10
Salle de bain Literie parfaite Buffet excellent et varié
2026-05-10
Todos fueron extremadamente amables!!! El muchacho del desayuno 100 puntos, y en recepción nos hicieron sentir siempre bienvenidos. El precio, dado que hicimos la reserva por booking, nos pareció adecuado, pero creemos que será mejor reservar directamente con uds para una siguiente vez. Tanti auguri a tutti, vi ringraziamo veramente.
2026-05-10
Friendly and helpful staff and excellent cleanliness of rooms
2026-05-10
A beautifully comfortable bed because I believe you are paying for a good nights sleep. Also the bathroom/ shower was a real treat!
2026-05-10
hotel très bien situé, au calme
2026-05-10
La literie exceptionnelle, la salle de bain, le petit déjeuner offre beaucoup de choix
2026-05-09
The hotel was beautiful and the staff was great. One night of our stay, we missed our train to Florence and we didn’t get to the hotel until 2:00am. The man at the front desk was there and he said he was waiting for us to return. We thought that was so nice and caring that he had noticed we were not back. We really appreciated the caring he showed. We will definitely stay here again on our next visit to Florence and we will recommend Hotel La Fortezza to all of our family and friends.
2026-05-08
High standard of cleanliness, friendly staff, comfortable rooms
2026-05-08
La décoration de l’hôtel de la chambre et surtout celle de la salle du petit déjeuner
2026-05-07
Lovely modern room . Beds were fantastic. Never had such a comfy bed in a hotel. Shower was brilliant, hot water and nice large cubicle .
2026-05-07
Close to tram and station
2026-05-07
Le confort de la literie
2026-05-07
Petit déjeuner et super personnel a l’accueil 😀
2026-05-07
Staff were welcoming and responsive.
2026-05-07
La gentillesse des personnes à l'accueil, les bons conseils pour trouver une bonne trattoria !
2026-05-07
The people in the reception. Very kind and willing to help. A thank you from here as well.
2026-05-05
Emplacement, place de parking même si elle est payante, facile d'accès à pied ou tram pour la vielle ville
2026-05-04
The shower , it was gorgeous, love the wall!
2026-05-04
Very clean and comfortable room. Great shower! Lovely staff
2026-05-04
Super friendly, helpful front desk staff
2026-05-03
Vangel ha sido muy amable y resolutivo en todo momento con nosotros. Estamos muy agradecidos.
2026-05-03
Pulizia, colazione, gentilezza dello staff
2026-05-03
The rooms were lovely, clean, fresh and shower facilities excellent
2026-05-03
Even with language barriers, the hotel staff was excellent.
2026-05-03
Helpful and cordial staff. Great location.
2026-05-02
Parcheggio auto
2026-05-02
La pulizia, la bellezza dell’hotel, la camera, la posizione strategica e soprattutto la cosa più importante, oltre alle pietanze: la gentilezza e la disponibilità del personale e del titolare.
2026-05-02
The cleanness and beautiful rooms which had towels replaced every day and room also cleaned
2026-05-01
La gentillesse et l'efficacité du personnel.
2026-05-01
Tram and bus stops are near, so you don’t need to carry luggages a long way. Also easy to come back to hotel when you are tired. Very clean room!
2026-05-01
Everything was good, but the staff (at reception and at breakfast) were exceptionally helpful and friendly. Our thanks to them!
2026-05-01
We were delighted with everything.. staff are lovely & made us feel very welcome
2026-05-01
Absolutely beautiful bathroom & shower was amazing
2026-05-01
Our entire stay was so comfortable and relaxing. We felt it was the best hotel of our trip. Breakfast was delicious and the coffee was so good. Thank you so much!
2026-05-01
Le réceptionniste
2026-05-01
Staff are really polite, hotel was clean and very close to center. The things mentioned above were the main issues.
2026-04-30
Staff were really helpful at all times
2026-04-30
Comfortable bed! Friendly staff! Fun and beautiful decor. Close to everything. Recommended!
2026-04-29
The concierge was extremely helpful ❤️
2026-04-29
Tutto
2026-04-29
La comodità della posizione, la camera ben arredata con tutto il necessario (più due bottigliette d'acqua gratuite nel frigo bar e occorrente per bevande calde) e soprattutto la disponibilità dello staff.
2026-04-29
Tout
2026-04-28
Confort de la chambre . Gentillesse du personnel .La qualité du petit dej
2026-04-27
Don’t recall the young man’s name at the breakfast area, he was very welcoming, made us feel right at home. Excellent customer service!
2026-04-27
Location was great!
2026-04-26
Clean and very comfortable Hotel in a quiet part of the city. Would highly recommend.
2026-04-26
Staff were all wonderful and very helpful.
2026-04-26
Beautiful hotel. Great location. Service and standards were excellent. Would absolutely stay with you again.
2026-04-26
I asked to borrow an iron on arrival, and was instead offered a steamer - this was so much better and more convenient!
2026-04-26
All the staff we came into contact with were very professional, polite and extremely helpful from the reception to the food service, nothing was too much trouble. The breakfast buffet was amazing 🤩 what a fantastic selection, the honeycomb was something I have never seen before and was a special little touch that sets you apart from others. All in all a fantastic experience and if visiting Florence again would definitely return here.
2026-04-25
Très bon lit et très bons oreillers.
2026-04-25
Everything
2026-04-25
- Good location (not far from termini and near from the tram station) - Best staffs👍🏻👍🏻👍🏻 all we met was soo kind and the best. (Best in Italy, strongly recomend) - There’s space for big luggages we have (it was really nice). And nice modern and clean new room and Firenzetic(on the wall)💕 no noise from other room. It was literally PERFECT.
2026-04-25
L’emplacement,et la chambre rénovée avec goût très belle salle de bain !!
2026-04-24
Situé prés du centre historique
2026-04-24
The staff are very kindly and attempt the costumes very well , Please send my congrats for them
2026-04-24
Location, quiet room, kind and helpful staff.
2026-04-23
Proximité Aéroport & centre ville. Accessible en tram. Restaurants à proximité Petit déjeuner varié et très belles chambres
2026-04-23
La situation et la chambre
2026-04-23
Spacious room and location ltike next to public transportation
2026-04-23
La gentillesse du personnel, la chambre, le parking privé. Notre 1er séjour dans cet hôtel était en 2003.
2026-04-21
Raphael!!!
2026-04-21
La gentillesse du personnel et la présence d'un parking privé
2026-04-20
Funcionários extremamente educados e prestativos
2026-04-20
l'accueil de la personne le soir de notre arrivée
2026-04-19
Parcheggio
2026-04-19
We loved how clean and modern the hotel is. The location is great - removed from the busy center, but close enough to everything to either walk or take the tram if we wanted to. The breakfast buffet was lovely and the staff in the dining room were wonderful.
2026-04-19
Your entire staff was wonderful, but Stefania was really exceptional. She was always warm, friendly, knowledgeable and efficient. She really made a Difference in our experience at Hotel La Fortezza.
2026-04-19
Limpeza, cuidados com a chegada hospede. Agua, cafe e cha a disposicao Parabens!
2026-04-17
Silenziosissimo, molto comodo ai mezzi pubblici, vicino alla stazione ferroviaria
2026-04-17
Le personnel
2026-04-24
Servizio/colazione/posizione/staff
2026-04-16
La chambre
2026-04-14
Lage und Preis- Leistungsverhältnis
2026-04-14
Sehr sauber
2026-04-13
El trato del Director fue profesional y amable. La recomendación del restaurante de la recepción fue excelente Gracias
2026-04-12
arredi, letto, ottimi ambienti. Tutto perfettamente ristrutturato
2026-04-12
Staff were excellent
2026-04-13
The room was perfect and especially the separation between the wash basin and the bathroom, loved it!
2026-04-11
La amabilidad del personal y el desayuno
2026-04-11
Wonderful staff
2026-04-11
Il posto è la gentilezza della gente. È bello pure
2026-04-10
Front desk staff, particularly Elizabeth. Raphael was also very accommodating.
2026-04-10
L'accueil de l'hôtesse
2026-04-10
The staff were really helpful and so welcoming especially with my Italian , I really appreciated the patience
2026-04-09
Excelente el desayuno y la atención en el salón
2026-04-08
All the staff we met were extremely kind and helpful. We had a fantastic time staying here.
2026-04-08
Ottimo
2026-04-07
Staff was great and it was very clean
2026-04-06
The staff, the room, location and breakfast was superb! So comfortable and clean, the breakfast was amazing and beyond anything we could have imagined. Transportation on the tr was very easy and it was enough off the city central that it was not overrun with crowds.
2026-04-06
Cleaning
2026-04-05
Amabilidad y limpieza.
2026-04-05
The breakfast buffet was phenomenal! I very much appreciated the complimentary water bottles in our room.
2026-04-05
We loved the shower it was so big
2026-04-02
Reception service
2026-04-02
The shower was amazing!! The room always smelt so fresh and clean.
2026-04-02
Recent renovations with modern amenities
2026-04-02
Personnel très courtois et sympathique, chambre calme, buffet du petit déjeuner très bien garni. Très belle situation de l'hôtel. Parfait !
2026-04-01
The front desk man was awesome eager to help!
2026-04-01
How pretty the rooms are
2026-03-31
Posizione ottima, rapporto qualità prezzo eccellente
2026-03-31
Possibilité de parking et situation géographique proche du centre
2026-03-30
Everything was fantastic!
2026-03-30
The hotel was faulous, way more than expected. It was bright modern and clean. The breakfast was lovely with lots of choice and served with a smile.
2026-03-29
Loved the room and especially the bathroom with heated towel rack
2026-03-29
Confort de la chambre , l'accueil . L'emplacement pour rayonner et visiter le centre historique de FLORENCE.
2026-03-26
The beautiful rooms and on site parking were wonderful!
2026-03-26
Huge comfortable bed and amazing shower! Nice and quiet.
2026-03-25
Très bien situé, au calme
2026-03-25
Emplacement idéal dans la ville.
2026-03-25
Hospitality - politeness of staff is your strength. Nice Job
2026-03-23
Das geräumige, beinahe luxuriöse Badezimmer!
2026-03-22
The room has a lot of space and is beautifully decorated. The room is very well equipped. The bathroom, and particularly the shower, is amazing.
2026-03-22
Il dipinto il ratto delle Sabine nella doccia del bagno
2026-03-22
Decoration & comfort of room.
2026-03-22
The staff was exceptional! Everyone very helpful and kind. The breakfast was absolutely 10 stars ⭐️!! We loved the little star in our morning coffee and hot chocolates. Such a cute touch! The honeycomb was a beautiful and sweet addition to your breakfast buffet. Everything was so wonderful! We will absolutely recommend to everyone. Thank you for the lovely stay.
2026-03-20
Stylish, comfortable room and such friendly staff
2026-03-18
The water flow from the tap is excellent.
2026-03-17
Posizione
2026-03-17
SA SITUATION GEOGRAPHIQUE ET SON CONFORT
2026-03-16
Posizione ottima , vicina al centro e ai mezzi di trasporto pubblici. Location molto curata camera spaziosa, pulita, con bagno nuovo e boccia enorme. Il parcheggio per l'auto è senz'altro un punto a favore che non molti hotel offrono.
2026-03-15
Best shower ever!
2026-03-12
Relacion calidad/precio/ubicacion
2026-03-12
Il parcheggio
2026-03-12
Parcheggio e vicinanza al centro
2026-03-10
L’hotel est bien situé, le personnel est charmant. Tout était parfait, je recommande cet hôtel.
2026-03-10
The three reception staff that we met during our 2-night stay (March 8 & 9) were fantastic — very helpful with our questions, set up our early morning airport taxi ride, and provided great advice about getting around in the hotel area. Their cheerfulness really added a very positive element to our stay at La Fortezza, a great way to conclude our trip to Italy.
2026-03-09
Personnel service and attitude
2026-03-07
Good value hotel, room was very smart, excellent shower.
2026-03-06
Gentilezza e professionalità.
2026-03-05
La habitación tenía para ver al cielo y eso me recordó mi recámara , solo que le falta una limpiada para que se vea mejor.
2026-03-04
The staff is always so friendly to us.
2026-03-02
Gentilezza, pulizia e posizione
2026-03-01
The shower!
2026-03-01
Colazione Doccia
2026-02-27
Colazione tra le più buone mai mangiate in un hotel.
2026-02-26
Very quiet rooms and extremely pleasant and helpful staff. Also loved the coffee. Also having a kettle in the room was most welcomed
2026-02-24
Tutto perfetto,
2026-02-24
parking
2026-02-21
Il favo a colazione e alla recepsion
2026-02-20
Il signor Raffaele una persona deliziosa , la colazione ricca fresca e di qualità, le camere confortevoli eleganti e nuove, pulite ordinate ed accoglienti
2026-02-20
Todo estuvo excelente y lo recomiendo
2026-02-19
staff was very friendly, helpful and kind
2026-02-19
Elegante , pulito e ben collegato con i mezzi pubblici
2026-02-18
Avevo già soggiornato presso l'Hotel a fine 2021. Ritornando dopo oltre quattro anni, ho trovato camere ristrutturate e curate nei dettagli e massima pulizia. Sono rimasto estremamente soddisfatto del servizio, dell'accoglienza calorosa ed autentica e di una colazione spaziale. Buon rapporto qualità prezzo, comodo per raggiungere a piedi anche il centro. Grazie di tutto, sarete sicuramente la mia scelta di Hotel la prossima volta che dovrò soggiornare a Firenze.
2026-02-14
Kindness of the staff especially the male with grey hair on an evening and the lady that checked us in with the micro braids. The drinks to buy were very useful for us too.
2026-02-13
Service
2026-02-12
pulizia cortesia e bellezza delle stanze
2026-02-11
the staff
2026-02-11
VICINO A STRUTTURA IMPORTANTE DI LAVORO
2026-02-11
Receptionist
2026-02-09
L'accoglienza
2026-02-09
Struttura, disponibilità, parcheggio, il comfort delle camere......
2026-02-09
Camere rinnovate, presenza del parcheggio e vicinanza alla Fortezza
2026-02-09
Le nuove camere sono molto belle. Il miele di favo e i pancake insieme al cappuccino ogni mattina sono una coccola fantastica!!!!
2026-02-09
Gentilezza, disponibilità e simpatia di tutto lo staff e la tranquillità del luogo. All'anno prossimo!
2026-02-08
come casa
2026-02-07
Friendly receptionist
2026-02-07
Perfect location for everything. Hopefully I’ll come back to Florence in the future & I’ll 100% come stay with you again.
2026-02-07
Location
2026-02-06
The room was excellent!
2026-02-05
The staff is amazing!
2026-02-05
Centralità anche per chi arriva in auto (e parcheggio interno); pulizia e ordine, nonostante i lavori di ristrutturazione in corso
2026-02-05
Comfortable beds
2026-02-04
The bathroom was a great size and the bed comfortable. staff warm and inviting
2026-02-03
La camera
2026-02-02
La atención de Rafael fue excepcional
2026-02-02
The very comfortable bed and nice bathroom.
2026-02-02
The staff was awesome, will definitely come back again
2026-02-02
La qualité de l'accueil et la gentillesse du personnel
2026-02-01
The hotel staff is very friendly
2026-02-01
Everything All the staff are friendly and helpful
2026-02-01
Séjour parfait : hôtel rénové, très bien situé à 2 mn des arrêts des trams et des bus et à 20 mn à pied du Duomo, chambres très propres et très confortables (top la literie et la salle de bain), personnel accueillant, très disponible et sympathique, bon petit déjeuner. Nous recommandons sans hésiter vraiment "La Fortezza".
2026-02-01
La pulizia
2026-01-31
Accoglienza
2026-01-30
Pulizia, confort, ospitalità
2026-01-28
Pulizia e non è scontato
2026-01-27
The design of the rooms and hotel was very modern and clean
2026-01-27
The location and standard of the overall hotel was fantastic. Would definitely recommend.
2026-01-25
Camere belle e personale con il sorriso
2026-01-25
Cortesia, dimensione e arredamento camere, doccia enorme, molto moderno
2026-01-25
Tutto
2026-01-23
vengo alla Fortezza non ricordo più da quanti anni, finalmente camere e bagni nuovi!
2026-01-23
La tecnologia, si è dimostrata molto utile per la sicurezza
2026-01-21
Habitaciones totalmente nuevas
2026-01-20
Atendimento da equipe
2026-01-19
Camera con tutto il necessario e arredata con gusto.
2026-01-17
Grstione famigliare
2026-01-13
Wasn’t expecting that level of room, amazing acomodattions. During my all trip thought Europe the best hotel by far. Congrats.
2026-01-13
I particularly loved the wonderful welcome we got from Raffaele Galiero. He was so professional and willing to answer all our queries re Florence and its attractions. His magic touch has somehow touched all the staff we encountered at the hotel! Believe you me I will promote your wonderful hotel and its hospitality to all who ask me about accommodation in Florence. Well done to you all
2026-01-12
Mr Raphael at the reception was the nicest in all the hotel and a great aspect. Very clean hotel and well maintained!
2026-01-11
La doccia
2026-01-07
La chambre est magnifique , le lit très confortable, j'ai hâte de revenir.
2026-01-07
Accueil sympathique du personnel et parking 👍🏻
2026-01-06
Prezzo Posizione Qualità
2026-01-05
Allting var ok
2026-01-05
room and staff was amazing
2026-01-04
All is perfect!!!
2026-01-04
La proximité de l’arrêt du Tramway et le calme de l’hôtel.
2026-01-04
Le parking,la propriété, le calme,la literie, l'accueil et les informations demandées au personnel nous ont été très précieuses, exemple : où trouver un bon restaurant ☺️
2026-01-04
Extremely helpful and accommodating staff. We arrived several hours prior to check-in with our luggage and were immediately shown to our room. A classic old fashioned *** hotel, the kind that one sadly doesn't often find today.
2026-01-02
La atención
2026-01-02
Ubicación, confortable, amabilidad y un desayuno muy bueno.
2026-01-01
Servicio y atención de todo el personal. Excelente desayuno y la mejor ubicación,
2026-01-01
Posizione, centrale ma fuori del rumore .strada tranquilla
2025-12-31
El desayuno delicioso y variado, además todo el personal fue muy cordial. Nos encantó nuestra estancia, ¡muchas gracias!
2025-12-30
Comodità del parcheggio privato vicinanza fermata tram per i centro
2025-12-30
Accoglienza, pulizia, colazione, vicinanza centro, parcheggio interno
2025-12-29
Fermata dei mezzi e personale gentilissimo
2025-12-29
Punto strategico per arrivare da per tutto
2025-12-29
Si trova a 15 minuti di caminata da tutti obietivi storici di FIRENZE.. Una meraviglia. Racomando con tuto il Quore.BRAVI , BRAVI. BRAVI.🥰
2025-12-28
La distanza con i mezzi che ti portano in centro in men che non si dica
2025-12-26
Parcheggio in hotel
2025-12-26
Oltre alla posizione strategica per chi vuole visitare il centro città senza ritrovarsi nel mezzo del caos, la ristrutturazione delle camere (ancora in corso di realizzazione) ha migliorato notevolmente il confort e l'estetica delle camere Inoltre la qualità e varietà della colazione resta sempre un valore aggiunto dell'hotel. La cortesia di Raffaele e di Elisabetta alla reception sono il vero punto di forza della struttura!!! Ci torniamo sempre volentieri.
2025-12-26
La qualità dell'offerta. Qualità dell'accoglienza, qualità dei servizi tutti. Disponibilità del personale
2025-12-24
Cordiali e soprattutto Raffaele molto simpatico
2025-12-24
Il sig. Raffaele, persona eccezionale
2025-12-24
Disponibilità e accoglienza
2025-12-23
You were in an excellent place to reach downtown Firenze and those walks with my love would always be in my heart. We will be back to it … do not worry we love the city.
2025-12-22
La atención en la recepción fue excelente, muy buen trato y siempre con una sonrisa. Y en los detalles está la excelencia cuando me felicitaron por mi cumpleaños. Muchísimas gracias.
2025-12-22
The woman at reception
2025-12-22
Accueil, gentillesse confort décoration
2025-12-21
La atencion del personal excelente
2025-12-20
Ottimo soggiorno all’Hotel Fortezza di Firenze. La posizione è davvero strategica, comoda per muoversi in città e ben collegata. La struttura è bella, curata e accogliente, con ambienti piacevoli e ben tenuti. Un grande complimento va soprattutto al personale: gentile, disponibile e sempre attento alle esigenze degli ospiti. Abbiamo apprezzato moltissimo il gesto di offrirci il caffè prima dell’orario di apertura della colazione, visto che dovevamo partire presto: una piccola attenzione che fa davvero la differenza. Le camere erano pulite e ordinate, garantendo un soggiorno confortevole. Comodo anche il parcheggio in loco, disponibile al costo di 20 euro a notte, soluzione pratica per chi arriva in auto. Esperienza decisamente positiva, hotel consigliato!
2025-12-20
The Coffee of Patrick was excellent
2025-12-19
We loved our room and our room view. Very modern. Staff was wonderful. We do not recall our room number, but we stayed from the 14th-17th of December and our reservation was under Pablo Friedmann.
2025-12-18
Posizione e rapporto qualità/prezzo
2025-12-17
Very nice decoration and comfortable beds
2025-12-16
Tutto perfetto, la pulizia, la gentilezza e disponibilità del personale, la vicinanza alla fermata della tramvia. Torneremo sicuramente
2025-12-14
Possibilità del parcheggio interno.
2025-12-14
Stanze e bagno bellissimo
2025-12-12
Good location and very kind staffs! We had really great time here.
2025-12-09
L’écoute et la gentillesse
2025-12-08
Las habitaciones son perfectaa, así como el trato recibido por todos los empleados
2025-12-08
Amabilidad y trato de todos los empleados
2025-12-07
Posizione
2025-12-07
Hôtel très propre et refait a neuf
2025-12-04
Personnel très souriant toujours à l'écoute et prêt à satisfaire les demandes. Petit déjeuner excellent très copieux et varie. Nous avons passe 6 nuits dans cet hotel et la chambre toujours impeccable et confortable. De plus cet hôtel est très bien situé près du centre et bus et tramways à proximité.
2025-12-04
Professionalità cortesia dello staff e la colazione
2025-12-01
The beds and the design-decoration
2025-11-30
Colazione
2025-11-30
Disponibilità e gentilezza del personale, ottima camera e pulizia
2025-11-30
Pulizia, posizione, cortesia del personale
2025-11-30
La disponibilità del.parcheggio dopo il checkout, conveniente e veramente essenziale
2025-11-30
Friendly staff always helpful. And room was supe clean. Thank you
2025-11-29
The mattress!!! And the diggings and the pillow. bániou. Tutto perfetto! Manca solo un po' più di tensione resistente, perché quando ho dovuto usare l'asciugacapelli, è saltato il fusibile e il termosifone del bagno non ha funzionato.
2025-11-29
Accoglienza, disponibilità, gentilezza e posizione strategica
2025-11-28
Breakfast was awesome in quality and taste.
2025-11-27
Vicino centro, park
2025-11-27
Breakfast and size of room
2025-11-27
Les chambres ont été faites à neuf. Merci encore à Elisabeth, pour son accueil et professionnel.
2025-11-26
Staff was very helpful
2025-11-24
Staff at breakfast, polite, humble & friendly
2025-11-24
Ristrutturazione camere
2025-11-24
Excelente desayuno sin gluten
2025-11-24
El desayuno sin gluten excelente
2025-11-22
Super pulizia
2025-11-22
Il parcheggio privato anche se a pagamento
2025-11-22
Camera rinnovata, posizione
2025-11-21
Excellent Staff
2025-11-20
Very clean room and comfortable spacious bed.
2025-11-20
The cleanliness, the location, the quietness, and the value. Would definitely stay here again!
2025-11-17
Très belle rénovation, proche du centre-ville et parking sécurisé.
2025-11-16
Il personale è professionale e gentile, in particolare il signor Raffaele che ci ha veramente conquistati. L’ hotel è bello, pulito, situato in una zona tranquilla e comoda al centro. Molto buona e varia la colazione. Ottimi i consigli ricevuti, abbiamo mangiato benissimo nei ristoranti suggeriti. Ci siamo trovati molto bene, vi faremo sicuramente pubblicità. Speriamo di tornare presto!
2025-11-15
Local , and The employes
2025-11-15
The breakfast was excellent.
2025-11-15
10 eur breakfast
2025-11-15
presenza parcheggio e comodo al centro citta
2025-11-14
Recently remodeled - Nice Room
2025-11-12
Rooms were spacious and very clean
2025-11-12
Breakfast Staff Excellent and accommodating Front Desk always helpful to hotel guests and their food recommendations excellent job. Rooms always clean with fresh towels and bed made excellent
2025-11-11
Lo specchio al bagno per le sopracciglia e la barba per gli uomini, anche se il parcheggio dell'hotel e pieno c'è una piccola area ed il ponte nelle vicinanze, ben collegata con fermate molto vicine.
2025-11-09
Tout est très bien l’emplacement à quelques pas du tram et des bus, le parking est une véritable chance, le personnel est très agréable avec une mention pour le gardien de nuit extra, le centre en 20 mn à pied je recommande vivement
2025-11-09
The ability to drop our bags off when we arrived before check-in and again after checkout. And letting us hang out in the lobby/foyer area for around an hour as we waited before our late afternoon train departure.
2025-11-08
accueil parfait.le personnel est à l écoute de ses clients.merci pour se séjour.
2025-11-08
Le très bon accueil et le calme de la chambre 320 occupée
2025-11-08
Personell was exceptionally friendly and helpful, thank you so much!
2025-11-07
Loved the bathroom design. The courtyard outside our room was very quaint! Will be back soon! ♥️
2025-11-06
Breakfast
2025-11-05
La tranquilidad y descanso que ofrece,el confort de las habitaciones y la cercania al centro pero a su vez lejos del bullicio. Y ademas la cercania del tranvia para ir del aeropuerto al Hotel
2025-11-04
staff courtesy and break fast staff asking if we want to pack some pastries for eating later was excellent. Keep up the good work
2025-11-04
Molto bello, confortevole, colazione top, gentilezza e cortesia
2025-11-04
Parcheggio interno e posizione
2025-11-04
Location was very good and the Breakfeast was amazing. The concierge who checked us in was very nice as were all of your staff.
2025-11-02
The staff was the best asset in the hotel. Always friendly and helpful and we really appreciated it. It made our stay very welcoming!
2025-11-02
Gentilezza e disponibilità, bell'ambiente!
2025-11-01
The Comfort 2000 is amazing!
2025-11-01
Parcheggio
2025-11-01
O café da manhã foi o melhor da minha estadia na Itália. MUITO BOM
2025-11-01
The rooms are beautifully decorated. Special thanks for the lemon water in the lobby. I would also like to mention the friendly staff at the reception
2025-10-31
Your front desk staff was VERY helpful. Your maids do a great job.
2025-10-31
The staff in general and in particular Elisabeth in the reception. She was so nice and went far and beyond to help was with anything we needed. Thank you so much. 🌷
2025-10-29
Nach der täglichen Reinigung hat das Zimmer immer sehr angenehm gerochen. Das ist uns jedesmal positiv aufgefallen.
2025-10-29
Very friendly staff . Most welcoming
2025-10-28
The cleanliness and the scent from the central air conditioning was a subtle but classy touch.
2025-10-28
Die Sauberkeit und nach der Reinigung hat es im Zimmer immer sehr angenehm geduftet. Das Zimmer war angenehm groß und das Bad sehr schön.
2025-10-27
Professionalità e gentilezza del personale tutto Ottima scelta per la colazione
2025-10-26
La habitacion
2025-10-26
Personale più che professionale . Posizione a pochi passi dalla stazione e vicina al centro città
2025-10-25
Guest services, breakfast selection, friendly staff
2025-10-24
The front staff - no matter what time of day it was the employee on duty was super friendly and very helpful. They were truly wonderful!
2025-10-24
Overall, the experience was wonderful and a great value. If we come back through Florence, we will definitely stay again.
2025-10-24
Loved the staff! Super accommodating to all our needs with our luggage and taxi requests!
2025-10-24
Le calme l'accueil et la propreté
2025-10-23
La disponibilità e gentilezza del personale
2025-10-23
Много любезни, най вече рецепцията
2025-10-23
The staff...always greeted with a smile. Very helpful. A huge thank you to the staff from us.
2025-10-23
The staff were extremely helpful and welcoming ,
2025-10-23
Early check in was so appreciated!!
2025-10-23
We were made to feel at home. Very comforting. Made our stay free of worries or complaints. Loved our stay and would return many times.
2025-10-23
I very much appreciated the recommendation of the restaurant Il Clarinetto. The staff were all very friendly and helpful. I had a problem with mosquitos in my room -- it was handled immediately and effectively. This was the best hotel experience I have ever had!
2025-10-22
The modern rooms and having a fridge- most places don’t have this. The shower was lovely. Very clean.
2025-10-22
I liked the room and shower. Staff were all very friendly and helpful.
2025-10-22
We stayed 10 days. Family atmosphere, car parking and perfect situated for La Fortezza or visiting the city. I have the feeling that I know the place like home.
2025-10-21
Roof top deck close to amenities and beautiful hotel
2025-10-21
Electronic modern technology in a familiaal feeling. The style of decoration and lighting of the bathroom and room.
2025-10-20
Quiet atmosphere. Close to transport links to the centre which meant that there was the best of both worlds.
2025-10-20
Der Parkplatz im Hof war sehr gut.
2025-10-19
Near transport links and great restaurant
2025-10-18
Excellent reception staff! Friendly, helpful, great information.
2025-10-18
Posizione
2025-10-17
la gentilezza dello staff (in particolare Elisabeth) a venire incontro alle mie esigenze
2025-10-17
Elisabeth receptionist fantastica, colazione molto buona, e l'hotel è ben collegato con i mezzi pubblici
2025-10-16
Location was fantastic. Tram stop was great.
2025-10-16
Beautiful hotel
2025-10-16
The staff was friendly and kind
2025-10-16
il letto era molto comodo; l'hotel è ben collegato con i mezzi pubblici e la colazione era molto buona
2025-10-16
Das Bad
2025-10-16
location, neatness, quaint charm
2025-10-15
Hospitality is the main strength of the hotel!
2025-10-15
La atención de Elizabeth…excelente!!!
2025-10-15
Elizabeth en la recepción, excelente. Muy buen hotel.
2025-10-15
L'accueil d'Élisabeth a été plus que de qualité. Elle a su nous proposer une chambre adaptée à nos demandes et nous recommander les restaurants et lieux cultes à visiter. Son sourire est à l'image de la qualité du service rendu.
2025-10-14
All staff were very friendly. It was also great to have our luggage taken to the room when we returned from a walk to check in. The breakfast was a good choice also and welcoming staff in the restaurant
2025-10-14
How clean and modern the room was, especially loved the shower picture
2025-10-14
Our room was excellent enjoyed the courtyard and size of room very happy
2025-10-12
The very capable and friendly staff!
2025-10-11
Proximity to the T2 tram line - for access to the airport.
2025-10-11
Desk Manager was very helpful about everything. Suggested great restaurants, secured taxi for us. Courteous and friendly. Breakfast staff very nice and efficient. Would stay here again and recommend to friends.
2025-10-11
Staff
2025-10-11
The ceiling in our room, the shower room and its clever design to see the original ceiling. Beautiful spacious and very clean room. Very friendly staff.
2025-10-10
Loved the combination of price, location, and ability to host 4 people in the same room. Loved the staff who were always so helpful and smiling.
2025-10-10
The staff were extremely helpful and friendly and the wireless was easy to use.
2025-10-10
The staff was very kind. Breakfast was refilled promptly.
2025-10-10
Very good location, able to get around Florence easily by taxi. The breakfast buffet was delicious every morning. The hotel staff was so helpful and supportive and helped book our train trip to Rome.
2025-10-09
The service from the ladies at the breakfast was the best ever!! The warmth of the ladies in the recpetion.
2025-10-08
Helpful front desk gave suggestions on good places for dinner. It was a woman, but we forget her name. Excellent breakfast with very friendly staff
2025-10-08
Every thing
2025-10-07
Breakfast was excellent and we really appreciated having a takeaway breakfast on our last morning.
2025-10-06
The staff
2025-10-06
Staff were very friendly. Rooms were very clean. Nice to receive bottles on complimentary water in the fridge.
2025-10-06
Location is excellent Comfortable rooms Pleasant and helpful staff Clean and tidy
2025-10-05
Loved our stay here! Great location within walking distance of everything we wanted to visit. Staff very friendly and helpful. Loved our room with our own little courtyard to sit out and enjoy the weather
2025-10-05
Sehr, sehr freundliches Personal!!
2025-10-05
In most hotels, the design tends to be sterile and generic, but at this hotel, we felt differently: from the floors to the furniture, every detail and subtle touch of light is noticeable everywhere, creating a warm and calming atmosphere
2025-10-03
Loved the design of the room. Shower was fantastic. Bed was extremely comfortable.
2025-10-03
Petit déjeuner excellent. Accueil chaleureux. Chambre impeccable . Petite bouteille d'eau dans 1 frigo appréciable ainsi qu'1 bouilloire avec café et thé. Je recommande cet hôtel
2025-10-01
1. Front desk staff 2. Proximty to metro to Airport / town 3. Proximity to the Florence Irish Pub - after 25 days of Italian food, this place was a wonderful break!
2025-10-01
The ex Italian air force pilot who was on reception could not have been more helpful. When our flight to London was cancelled and the hotel was full, he went out of his way to find us a convenient hotel for our additional nights stay. He also provided great information on where to visit and eat. A total star!
2025-09-30
Rooms, breakfast and staff service.
2025-09-30
The cleanliness and by far the very friendly staff
2025-09-30
Fantastic breakfast and staff
2025-09-29
Staff were friendly and polite! Keep it up !
2025-09-29
L’odeur dans la chambre
2025-09-29
Exceptionally clean, pleasant and wonderful better than a 5 star hotel
2025-09-29
Location. Quietness. Excellent Reception. Comfortable bed
2025-09-28
The decor was beautiful and the bathroom was amazing!
2025-09-28
Beautiful Lobby - lovely concierges
2025-09-28
Personale
2025-09-27
Receptionist at the desk went out of her way to help with questions and was very understanding and accommodating.
2025-09-27
Excellent reception staff. Great sdvice
2025-09-27
Posizione ottimale e facilmente raggiungibile sia a piedi che in auto che on i mezzi pubblici
2025-09-26
The front desk ladies were so welcoming, knowledgeable and helpful!!
2025-09-26
The receptionist was very helpful and friendly.
2025-09-26
Location , friendly staff and excellent spacious modern room
2025-09-26
Our room was super- had a velux window that we could open and close. Plenty of storage, great wifi and the shower was really fab. Location is so convenient for the tram. The staff were welcoming and very pleasant. We loved your hotel .
2025-09-26
La vicinanza al centro
2025-09-26
Colazione, gentilezza degli operatori
2025-09-26
Sa situation Le calme de la chambre Son parking voiture
2025-09-25
Easy walk to some nice restaurants and a green space but not far from the train station.
2025-09-25
Le personnel professionnel et attentionné
2025-09-24
Le personnel
2025-09-24
La gentilezza di Stefania che mi ha assistito con un piccolo contrattempo personale
2025-09-24
Location was great with a car. The terrace of our room was nice.
2025-09-23
Perfect location
2025-09-23
The accommodations were very nice. The location was good but one of the most outstanding parts of our stay was the breakfast.. great service and wonderful food! Well worth getting the rate that includes breakfast :)
2025-09-23
Excellent staff
2025-09-23
Excellent design of room and fittings, lovely bathroom with glass ceiling to see the amazing ceiling, everything worked well in the room, people all helpful
2025-09-22
Your front desk personnel Rafael and Stefania were excellent. They went above and beyond to get taxis and give directions and help us with anything we needed. They were the best staff of any we have encountered in Italy in the past two weeks. Would definitely come back if we’re knew they were there.
2025-09-22
Your staff is welcoming
2025-09-21
Everyone's very warm and welcoming. Nothing was too much trouble
2025-09-21
Accueil de toute l’équipe de l’hôtel et disponibilité
2025-09-21
Tout le personnel , sans exception , est très professionnel , à l’écoute et toujours souriant- merci à tous
2025-09-21
Breakfast was outstanding. Bed was very nice Everything clean and worked well.
2025-09-21
Room was very modern with great facilities
2025-09-20
The breakfast staff were very helpful and good. Also frontreception was good.
2025-09-20
Posizione per cha fa un po'mil turista ed un po' frequenta il Careggi
2025-09-19
Excellent customer service and friendly staff
2025-09-19
Qualité de l’accueil et des services.
2025-09-19
The very friendly and helpful staff
2025-09-19
The building the modernity and cleanliness of the room
2025-09-18
Very friendly and welcoming staff. Thank you
2025-09-15
It was a big room
2025-09-15
Location, friendly staff, functional rooms and a delicious breakfast - exactly what we needed!
2025-09-14
Location was great for bus connections for tours
2025-09-14
Colazione, parcheggio
2025-09-14
Situation géographique, proche du centre historique. Deux stations de tram à proximité. La tranquillité de l'établissement. Personnel sympathique
2025-09-14
Disponibilitat del personal
2025-09-14
Freundlichkeit und Serviceorientierung
2025-09-13
So clean, modern, very high standards.
2025-09-13
It’s location is perfect for local transport.
2025-09-13
Posizione strategica
2025-09-12
We have been very pleased with the reception desk. The staff was very friendly. Specialist thanks go to Elisabeth who did everything to resolve some concerns. She was very kind and helpful! Thank you Elisabeth! Overall we have been very pleased with our stay at La Fortezza
2025-09-12
taille humaine, accueil très chaleureux.
2025-09-12
Friendly Staff, good location, excellent breakfast, rooms were cleaned daily.
2025-09-11
The gentleman at reception always greeted us with a friendly smile. Hotel’s location is excellent, room is very comfortable, shower was easy to regulate.
2025-09-11
Lounge room. Assortment of drinks. Location.
2025-09-11
Breakfast and room disposition and cleanliness
2025-09-11
Posizione , accoglienza, disponibilità di tutto il personale, pulizia, colazione, materasso.
2025-09-10
Fantastic breakfast!
2025-09-10
Good communication from staff. Good directions from train station.
2025-09-10
The very friendly person at the reception
2025-09-09
Close to everywhere
2025-09-09
Shower was amazing
2025-09-09
Breakfast was fantastic and very good value
2025-09-09
Staffs were helpful and friendly.
2025-09-09
The staff were amazing! The breakfast was very good!
2025-09-09
We have been very happy with our stay at the hotel The staff at the reception was very friendly and kind especially Elisabeth . She was very welcoming and helpful with a small concern that we had . We appreciate her help and efficiency. Thank you Elisabeth!
2025-09-08
Wir mussten bei der Abreise um 5.30 Uhr auschecken und hatten dies am Abend zuvor angekündigt. Wir vermuten, dass der ältere nette Herr der Hotel-Chef war, der uns den frühen checkout problemlos zusagt und nicht nur das, wir bekamen von ihm noch eine großzügig gepackte Lunchbox mit! Das war soo liebenswert und freundlich! So brauchten wir uns am Flughafen nichts mehr kaufen.
2025-09-07
personnel souriant _bien placé pour la visite proche des transports gare et tramway_ chambre calme
2025-09-06
Il parcheggio riservato e le camere accoglienti con la doccia ampia. Camere super profumate e sistemate. Ottimo i phon per capelli. Grande tv. Ottimo letto. L'hotel è un tre stelle ma offre servizi da 4 stelle.
2025-09-05
Accueil, emplacement calme, confort de la chambre, discrétion et disponibilité du personnel, en résumé un hôtel à recommander
2025-09-05
Shower was great and the bed was very comfortable.
2025-09-05
Staff was very kind and helpful. Great customer service. Specially Elisabeth, Caterina and Patrick.
2025-09-05
The staff.
2025-09-05
L’emplacement
2025-09-05
Clean, gentle reception, very good room, parking...
2025-09-04
Propreté Chaleur Excellent petit déjeuner
2025-09-04
Gentilezza
2025-08-31
È situato in una zona abbastanza tranquilla della città è ben insonorizzato ed è a 20 minuti a piedi dal centro storico
2025-08-31
Everything
2025-08-31
Colazione Personale Parcheggio Posizione
2025-08-31
Delicious breakfast!!!
2025-08-31
The staff, especially the friendly and funny sir at the entrance.
2025-08-30
L’accueil Le parking Les prix La literie La propreté
2025-08-30
Le personnel souriant et bienveillant
2025-08-30
El desayuno y la amabilidad de la gente
2025-08-30
Hotel reception were very helpful in giving us directions on how to get around Florence, and restaurant suggestions. We particularly enjoyed a conversation with "An Officer and a Gentlemen". Sorry, we didn't get his name. I think you know who that is.🙂
2025-08-29
Shower is gigantic
2025-08-28
Very attentive and kind staff.
2025-08-28
Les oreillers pouvez vous nous dire où l’on peut trouver les mêmes merci
2025-08-27
La posibilidad del parking, la cercanía a la parada de metro para ir al centro. Destacar sobre todo la amabilidad y simpatía de la chica de la recepción y del desayuno.
2025-08-27
La prima colazione
2025-08-27
Staff, room and breakfast
2025-08-27
Personal Frühstücksbuffet war sehr freundlich. Zimmerreinigung vorbildlich.
2025-08-27
Les personnes à l’accueil ( surtout la dame métissé) ! Force de proposition et conseils pour passer un agréable séjour ! Toujours à disposition pour la moindre question Mention spéciale à la jeune personne qui s’occupe du petit déjeuner, très à l’écoute des gens et très serviable et avec le sourire !!
2025-08-26
La cercanía a la parada del metro
2025-08-26
Great location and friendly, helpful staff
2025-08-26
Quiet location. Friendly staff.
2025-08-26
Le professionnalisme et la gentillesse du personnel de l’accueil.Encore merci à eux.
2025-08-26
Bagno stupendo con luci led
2025-08-26
Location and the charming building
2025-08-25
Of the 3 hotels we stayed at in Italy, Hotel La Fortezza was the only one to have an in-room coffee service. This was a definite strength.
2025-08-25
Excellent parking location
2025-08-25
Breakfast was splendid...actually the best we got in Tuscany
2025-08-24
Breakfast and shower, room was good size. Thanks for a great stay
2025-08-24
Localização Pequeno almoço Tamanho do quarto
2025-08-24
very nice and clean
2025-08-24
l'accueil.
2025-08-23
L’accueil
2025-08-23
Everything
2025-08-22
The staff all are very nice
2025-08-22
La personnel ultra sympathique et attentionné Bravo à vous et 1000 mercis
2025-08-21
The staff was excellent!!!
2025-08-21
Sehr sauber, sehr angenehm, gutes Bett
2025-08-21
All the staff were very helpful
2025-08-20
Parcheggio Mobili nuovi e moderni
2025-08-20
Clean and Friendly staff
2025-08-19
The staff are amazing and rectified the issue we had with our 1st room as soon as was physically possible, nothing seemed too much trouble for them. Would definitely stay again
2025-08-19
Accueil très chaleureux . Disponibilité .
2025-08-17
The honeycomb! Many very good cakes..
2025-08-17
La chambre avec la petite terrasse
2025-08-17
Love the room and rest room
2025-08-17
Room was very nice and modern. Great amenities - tea, coffee, smart TV, air con, fridge. Everything you need. Great lighting in the room. Nice and spacious and comfortable. Lovely staff on reception and in the breakfast room, very kind.
2025-08-17
The room decorations, comfort of the bed, value of breakfast. Great location and friendly people. Would absolutely come back!
2025-08-16
Chambre avec tout le charme de la décoration italienne, personnel accueillant et serviable
2025-08-16
- Le calme de la chambre - La décoration de la chambre - Le petit déjeuner très varié et abondant - L'accueil avec du personnel parlant notre langue
2025-08-16
L'excellent accueil, le calme de la chambre, le petit déjeuner et le parking très pratique.
2025-08-15
Really welcoming, helpful and friendly staff....especially the man in the breakfast room
2025-08-15
L'agréable accueil, le calme de la chambre, le très bon petit-déjeuner, le parking et l'emplacement.
2025-08-15
Great location, very nice staff, clean a quiet.
2025-08-14
Sehr freundliches Personal. Das Frühstück war wirklich sehr gut. Die Auswahl war mehr als ausreichend und alles wurde derart liebevoll präsentiert. Jeder Tag konnte somit perfekt starten
2025-08-14
La atencion
2025-08-13
Le personnel impeccable souriant disponible
2025-08-12
The temperature was very cool, exactly what is needed after hot summer days (the hottest we had was 39°). The shower was really nice and stayed perfectly consistent, a lot of the hotels we have tried the shower would drop in temperature constantly but at La Fortezza we never experienced any inconsistency. The cleaning team was brilliant and anything we used was replaced while we were out and about.
2025-08-12
Grandezza dei letti, pulizia del bagno, pulizia degli asciugamani.
2025-08-12
La pulizia e l'attenzione
2025-08-11
La gentillesse de Raphaele, encore merci. Personnels du petit déjeuner très a l'écoute, le proximité des sites à visiter
2025-08-11
Große Hilfsbereitschaft des Personals bei der Suche nach einem Parkplatz für unseren Motorradanhänger.
2025-08-11
Perfect location in the ancient town!
2025-08-11
Se si sta visitando Firenze il posto migliore dove stare è qui! Nel momento in cui si arriva il personale è accogliente e cordiale con un sacco di conoscenze della zona. La camera perfetta 😍 e pulitissima con tantissimo spazio. Consiglio vivamente questa struttura.
2025-08-11
Location, great rooms! Very good breakfast!
2025-08-11
Customer service was excellent. Amazing staff
2025-08-10
Le personnel est vraiment très gentil, Et le buffet du petit déjeuner toujours bien rempli. Merci
2025-08-10
Le confort , la réfection de l’hôtel fait avec goût , la douche , la literie , la chambre qui est grande , le parquet . Une chambre très agréable
2025-08-10
Lovely breakfast, great choices and lots of fruit and pastries.
2025-08-09
Competent and discrete staff.
2025-08-09
Exceptionally clean
2025-08-09
Feels like home. American!
2025-08-09
Bathroom was beautiful
2025-08-09
Sobre todo la amabilidad, a destacar Rafael en recepción que me aconsejó sitios a descubrir, ayudo a mi mujer con las maletas…trato magnífico. Saludos.
2025-08-09
Good location to the centre of Florence and shortwalk from train station Friendly staff, clean rooms
2025-08-08
La amabilidad de todo el personal, recepción y desayuno. La variedad y calidad de los productos del desayuno. La limpieza y la confortabilidad de la habitación.
2025-08-08
The staff made us welcome from the moment we entered until the day we sadly left. I would of loved to have stayed longer. Your staff are a credit to the lovely hotel. Thank you for having us.
2025-08-08
Très propre et le petit déjeuner
2025-08-08
Restaurant suggestion (antico fattore and opera in Santa Monoca church were great)
2025-08-07
La amabilidad de todo el personal. Las habitaciones muy confortables.
2025-08-07
Staff were super welcoming and helpful without exception
2025-08-06
Friendliness of the staff and cleanliness
2025-08-06
Ubicación desayuno y cama cómoda y amplia
2025-08-05
staff members are super friendly and nice, I sincerely appreciate every support I received during the stay.
2025-08-04
Le confort de la chambre et le parking aussi
2025-08-04
Good location close to transport links
2025-08-04
Il posto auto! É ottimale ! Poi il punto dove si trova tutto vicino dal supermercato al ristorante dove mangio benissimo! E poi con una bella camminata si può arrivare al duomo a Piedi ! Poi tutto il personale é a nostra disposizione ❤️
2025-08-04
Front desk staff were fantastic. Helped with tips, luggage storage, and taxi booking.
2025-08-04
Great location, spacious room, delicious breakfast
2025-08-04
Staff at reception were very helpful
2025-08-04
Location, cleanliness, proximity to tram, staff behavior
2025-08-04
We really liked the size of the room, it was big and really fresh
2025-08-03
Very good location , it near to the city centre but not in the city centre. Very well connected
2025-08-02
L’accueil et la disponibilité du personnel.
2025-08-02
Staff were incredibly helpful & even phoned a taxi for us from reception. Fantastic breakfasts and room was clean & comfortable
2025-08-02
The room (superior double) was absolutely first class. Modern, crisp styling, a fantastic comfortable bed, great air conditioning (a must) and a superb bathroom with fantastic walk in shower! Seriously better the the 3 star rating of the hotel. Close enough to the attractions but far enough away for a quiet peaceful night's sleep.
2025-08-02
The size and comfort of the room. It was easy to share with my sister and I always had a wonderful sleep after a long day of walking.
2025-08-01
Cleanliness
2025-08-01
La terrasse
2025-08-01
Everything about it
2025-08-01
Breakfast and room design
2025-08-01
Freundlichkeit Und das tolle Zimmer
2025-08-01
IL punto di forza dell'hotel è il suo personale !!!
2025-08-01
L' ambiente dell' albergo nel suo complesso accogliente...
2025-07-31
The free cold water in the fridge
2025-07-31
Convenient and safe parking and amazing breakfast and staff. Good location…a few steps to trams.
2025-07-31
Le persone dello staff tutti gentli e premurosi, pronti a soddisfare ogni richiesta....anche le più insolite. Grazie a tutti
2025-07-31
Service by the front desk staff They assisting in scheduling a 345am taxi to the airport and all promises were met
2025-07-31
la gentilezza e la disponibilità del personale , la location, l'eleganza dell'arredamento
2025-07-30
The room was lovely, clean and very modern and the staff were very accommodating and friendly.
2025-07-29
Recibimiento Habitación cómoda
2025-07-29
The traditional decor is nice.
2025-07-29
Lo stile
2025-07-29
Vicinanza alla ZTL Parcheggio interno
2025-07-28
Il soffitto in travi in legno dipinte, la spaziosità delle camere, il rapporto qualità prezzo, la possibilità di parcheggio, l'ubicazione vicina al centro ed ai servizi... Tanti punti positivi, un solo punto di miglioramento
2025-07-28
Beautiful
2025-07-28
Staff went above and beyond when I needed to move my vehicle in an open space when needed to. Elizabeta was wonderful!
2025-07-27
La gentillesse et la disponibilité du personnel
2025-07-27
Politeness and helpfulness of staff (Raffaele and lady on first day - so sorry we did not get her name). So welcoming, nothing too much to ask. Beautiful rooms and bathrooms. Comfortable bed. Easy transport links. Totally wonderful. Would definitely stay again. Grazie Mille
2025-07-27
Parcheggio interno, posizione appena fuori dalla ztl, camera spaziosa e confortevole, pannello fotografico in doccia idea originalissima.
2025-07-27
Das freundliche Personal und das wunderbare Frühstücksbuffet.
2025-07-26
Posto auto e vicinanza al centro
2025-07-26
Proche des arrêts de train et bus et aussi le mercato
2025-07-26
La atención en recepción es muy buena
2025-07-26
Sehr zentral gelegen und dennoch perfekt mit dem Auto zu erreichen.
2025-07-25
Staff, location and ability to park within the hotel
2025-07-25
The gentleman at the reception (unfortunately we forgot to ask his name, which we truly regret) was extremely polite, funny and kind. He made us feel very welcome and we really appreciated his attitude. Thanks to him, we truly hope he gets the recognition he deserves. :)
2025-07-23
I appreciate that the guests spoke several languages
2025-07-23
Posizione ottima vicinissimo al centro. Bellissima struttura, siamo stati accolti benissimo dal proprietario, ha il posto macchina , silenzioso e veramente ben tenuto. Grazie e alla prossima
2025-07-22
Le parking privé
2025-07-22
Confort et propreté de la chambre, buffet déjeuner.
2025-07-21
Great mattress
2025-07-21
Professionalità e cura dei dettagli nella camera
2025-07-20
La chica que atiende el desayuno y una señora en recepción
2025-07-20
Sono un vecchio cliente e ho piacevolmente scoperto la ristrutturazione delle camere.
2025-07-19
Toute et beau
2025-07-19
The staff at the hotel were so friendly and nothing was too much trouble. We really liked having a kettle in the room so we could have a tea/coffee. The complimentary bottles of water were so welcome when we arrived. The room was lovely and modern- the layout was thoughtful for the traveller as there was a place to put our suitcases.
2025-07-18
great location, perfect staff, very comfortable room (also very comfortable mattresses)
2025-07-18
All staff members were very nice and helpful and nothing was too much trouble, always met at reception desk with a smile. Fantastic service well done to all the staff.
2025-07-17
Tutto il personale
2025-07-17
Staff very good
2025-07-16
L’accoglienza del pilota a cui invio i miei saluti
2025-07-16
La habitación y el baño
2025-07-16
The terrace area to sit outside your room. Also the rooms were very spacious as was the bed and bathroom.
2025-07-15
Belles chambres et bonne position
2025-07-15
Evening night porter he was lovely Girl who makes cappuccino with a star was lovely
2025-07-14
Ubicación muy bien
2025-07-13
Amabilidad del personal
2025-07-13
Excellent breakfast and reception staff
2025-07-12
Great service!
2025-07-12
Breakfast and parking.
2025-07-11
Die Lage
2025-07-11
Location was very good and in a nice quiet area, reception staff very helpful when I requested milk to have with English tea in our room, we were very happy with our stay and will return
2025-07-11
Short travel to the city center and train station.
2025-07-11
La pulizia
2025-07-10
Everything😉
2025-07-10
La modernité tout en respectant l’architecture !
2025-07-10
The young lady who served at Breakfast, and who creates all the art work on the boards around the room, was excellent and, even though she was too busy with so many people and only her available to serve, she was very professional. An excellent employee.
2025-07-09
Mi è piaciuto molto lo stile dell'arredo nell'ingresso e nella hall, il salotto, e la camera. Lo spazio doccia era molto comodo e soprattutto è bello e molto originale inserire piastrelle con immagini delle bellezze artistiche di Firenze. Fondamentale anche la presenza dell'aria condizionata, visto il caldo di questa estate. Molto comodo il parcheggio interno privato. Grazie
2025-07-09
The room with a huge patio, the calmness and privacy. Beautiful experience!!!
2025-07-08
Beautiful rooms. Staff at reception very helpful. The staff at breakfast, again very good, ESPECIALLY the young female who was really under pressure one morning, with numerous people coming into the breakfast room, at once. She was very polite, under a stressful situation and continued her service with a smile.
2025-07-08
Breakfast cleanliness helpfull and its lication also the parking safe.
2025-07-07
PARCHEGGIO AUTO INTERNO
2025-07-07
Welcoming staff and beautiful property
2025-07-07
tutto ok
2025-07-06
Everything was great. Excellent location close to tram. Parking at hotel is great Thank you for everything
2025-07-06
The deco is very nice and modern.
2025-07-06
- A very welcoming, helpful and friendly staff - Elegant and clean rooms - An excellent breakfast. Freshly baked warm bread, loved it!
2025-07-05
Fresh honey at breakfast was awesome 👌
2025-07-05
Das Ambiente und die Atmosphäre
2025-07-04
Pulizia, confort, parcheggio, policy prenotazione
2025-07-03
Gentilezza e disponibilità del personale
2025-07-03
Pulizia, Cortesia del personale, qualità del riposo, colazione
2025-07-03
Gute Lage zu öffentlichen Verkehrsmitteln. Gute Klimaanlage! Freundliches Personal.
2025-07-02
Bellisimo
2025-07-02
Reception very helpful breakfast was good quality
2025-07-02
L’emplacement et la dimension de la chambre
2025-07-02
Le personnel à l’accueil ( et le reste également) était vraiment aux petits soins. Chambre très agréable, très fraîche au vu des températures caniculaires, très confortable et surtout très belle. Autre point fort: le buffet du petit déjeuner, très complet et très bon!
2025-07-02
Accueil
2025-07-01
Great staff great prices! We loved our stay :)
2025-07-01
Ideally located in a quiet area yet close to station and tram and within easy walking distance of many attractions. Excellent aircon, which we really appreciated
2025-07-01
La dame de la réception très agreable
2025-07-01
Pas très loin du centre
2025-06-29
Wir konnten das Zimmer gegen Aufpreis bis zum Nachmittag nutzen.
2025-06-29
Gute Lage zur Innenstadt und zu den öffentlichen Verkehrsmitteln. Sehr ruhig und freundlich.
2025-06-28
Great location clean rooms good WiFi and smart TV
2025-06-27
Propreté Grandeur de la chambre et de la douche
2025-06-27
Convivialité
2025-06-27
Location, v friendly staff
2025-06-27
Room with a balcony
2025-06-26
Bella camera, spaziosa e con uno stile unico
2025-06-26
disponibilità e flessibilità
2025-06-25
Lo
2025-06-25
Parcheggiato, colazione
2025-06-25
La gentilezza e l'accoglienza di tutto il personale
2025-06-25
Our rooms were so clean every day once we came back and everyone was so friendly
2025-06-24
Car parking in Hotel
2025-06-24
Location Location
2025-06-23
The receptionist Elisabeth was really lovely. Friendly and exceptionally helpful.
2025-06-22
The food and staff are amazing
2025-06-22
Posizione e disponibilità di parcheggi pubblici
2025-06-22
The staff!!!!!!!
2025-06-20
Cordialità dello staff Posizione ottima Parcheggio auto Colazione
2025-06-19
Breakfast
2025-06-18
Posizione, condizioni struttura, cortesia e disponibilità del personale
2025-06-18
Posizione dell' hotel
2025-06-18
Vicinanza fiera Pitti
2025-06-18
Hotel davvero ottimo per avere 3 stelle, davvero un ottima scoperta!
2025-06-16
Amazing new decor! Very chic! Love the colours of the soft furnishings and the marble in the bathroom. Very comfy bed too! If you add black out curtains it would perfect!!!
2025-06-16
Le lit
2025-06-16
I confort e la posizione
2025-06-16
Close to train station, City Centre, and tram station as well. There are plenty of stores and restaurants nearby. Our room was spotless and very neat. Definitely recommend
2025-06-15
La cordialità e l' accortezza dello staff, e l'aria pulita che si respira al suo interno
2025-06-15
Excellent staff and rooms.
2025-06-15
La colazione.
2025-06-15
The staff. The AC
2025-06-14
Très belle chambre toute rénovée
2025-06-14
Angenehme leise Klimaanlage und sehr komfortables Bad mit Regentusche
2025-06-14
Everyone working the front desk was very helpful, especially Elizabeth. She went above and beyond to help us with the tram.
2025-06-13
Il bagno molto curato e spazio esterno super apprezzato
2025-06-13
La posizione
2025-06-11
Tout OK
2025-06-11
Tout.
2025-06-10
La gentillesse et la qualité de l'accueil de votre personnel
2025-06-10
Die Freundlichkeit des Personals und die gute Anbindung an den ÖPNV
2025-06-09
Le personnel que ce soit réception et service petit-déjeuner souriants prévenants et répondant à nos diverses questions et interrogations.
2025-06-09
location
2025-06-09
L’accueil très chaleureux et rempli d’attentions Le confort de la chambre et sa propreté La gentillesse de tout le personnel Je vais recommander cet hôtel à mes proches. Un grand merci à Elisabeth😘🙏🌸
2025-06-09
The staff! They were all so helpful and cheerful!
2025-06-08
Hospitality, clean, beautiful, great staff
2025-06-08
Die Freundlichkeit des Personals, die gute Anbindung an den ÖPNV
2025-06-08
Freundlichkeit des Personals, Sauberkeit, Parkplatz
2025-06-06
Great breakfast. It would be nice to have American coffee
2025-06-06
la posizione ...comodissimo al centro e dotato di parcheggio
2025-06-06
Il letto
2025-06-06
You front Staff went above and beyond to be helpful
2025-06-06
L'accueil du personnel
2025-06-05
Beautiful hotel & excellent, attentive staff. Breakfast was delicious. Room was fantastic, and very clean. Would absolutely recommend this amazing hotel.
2025-06-05
Habitación modernizada, no se oía nada al cerrar la ventana, descanso ideal!!
2025-06-04
La calidad del personal, la ubicación, los desayunos.
2025-06-04
On our last day yesterday, I accidently locked our passports and money in the room safe, The guy on duty was magnificent in the way that he helped us -it was 05.00 in a morning and we had a flight at 07.00. Without hime we woudl have been in trouble. He was great but I didnt get his name. Mille Grazie.
2025-06-04
Bathroom
2025-06-04
Tranquilidad
2025-06-03
Amazing friendly staff big comfy beds, spacious bathroom very clean had a wonderful stay
2025-06-03
Excellent service all round.
2025-06-02
It was overall a very pleasant experience.
2025-06-02
Beautiful hotel and very clean and comfortable. Breakfast was excellent.
2025-06-01
Staff Breakfast Bathroom
2025-06-01
Breakfast was very good and breakfast staff.
2025-06-01
proximity
2025-06-01
Collocazione silenziosa
2025-06-01
Friendly staff and clean, very good breakfast
2025-05-31
Helpful friendly staff. Lovely clean modern room. Super shower room.
2025-05-31
Parcheggio,colazione,camera 110
2025-05-31
Strefania and the night manager were so professional and friendly at all times with a smile to greet you with everytime
2025-05-31
The hotel was great, the staff fantastic and a great location. The restaurant we were recommended was fantastic too.
2025-05-31
The location was very nice. It was easy amd quick to get a taxi and a quick walk to the market/restaurant area
2025-05-31
Comodo
2025-05-31
The night reception was fantastic. Very friendly man.
2025-05-30
L'accueil
2025-05-30
Very and helpful staff
2025-05-30
The staff were very friendly and the rooms were cleaned very well.
2025-05-30
Proximité du centre ville
2025-05-29
Clean, comfortable rooms. Friendly staff. Excellent location for either walking to the centre of Florence or picking up the tram opposite the hotel. Lovely breakfast. What more could you ask for? I'd definitely stay here again.
2025-05-29
Friendliness of the staff. We informed them upon arrival that it was our honeymoon and they gave us a small bottle of prosecco each.
2025-05-29
Staff and breakfast excellent
2025-05-28
Very good and polite reception, which served us better than we expected. Very beautiful and spacious room, bathroom also very beautiful and spacious, besides everything being very clean and organized
2025-05-28
Accomadations and location, close to sights but not in the middle of busy area
2025-05-27
Pulizia, letto comodo e camere silenziose
2025-05-27
Posizione ottima e gentilezza dello staff
2025-05-27
Beautiful hotel Staff extremely helpful Especially Mohammad- excellent service
2025-05-27
Everyone at the front was always so helpful
2025-05-26
Breakfast, location, and Raphael! He was very try helpful and friendly.
2025-05-26
The staff are lovely
2025-05-25
Quiet room on the inside court
2025-05-24
Lovely hotel freshly renovated. Amazing front of house gentleman. Would definitely stay again
2025-05-24
Wir wurden sehr freundlich empfangen und der Herr an der Rezeption war über den ganzen Aufenthalt sehr zuvorkommend und herzlich!! Vielen lieben Dank dafür!!!
2025-05-24
The Hotel was outstanding clean,fresh and vibrant. Raphael was a great host very informative. Highly recommend this Hotel
2025-05-23
Great staff
2025-05-23
Availability of wines and waters for purchase.
2025-05-23
I'm sorry I don't know the name of the woman at the front desk who greeted us. She was very friendly and welcoming. She gave us really good recommendations for restaurants. She also gave us information to orient ourselves. And finally, she was so helpful to me when I was having trouble accessing my plane tickets to France. I also want to say that the room was open and airy and felt spacious and uplifting. The bed was amazing! It was very comfortable for us.
Favoloso
Valuta Hotel La Fortezza
Viale Giovanni Milton 95, Florence 50129, FI
+39 055 46 39 101
2026-05-22
Very friendly staff and the breakfast was excellent