2025-06-01
Staff Breakfast Bathroom
2025-05-31
Strefania and the night manager were so professional and friendly at all times with a smile to greet you with everytime
2025-05-31
The hotel was great, the staff fantastic and a great location. The restaurant we were recommended was fantastic too.
2025-05-31
Parcheggio,colazione,camera 110
2025-05-31
Helpful friendly staff. Lovely clean modern room. Super shower room.
2025-05-30
The staff were very friendly and the rooms were cleaned very well.
2025-05-30
Very and helpful staff
2025-05-29
Clean, comfortable rooms. Friendly staff. Excellent location for either walking to the centre of Florence or picking up the tram opposite the hotel. Lovely breakfast. What more could you ask for? I'd definitely stay here again.
2025-05-29
Friendliness of the staff. We informed them upon arrival that it was our honeymoon and they gave us a small bottle of prosecco each.
2025-05-28
Accomadations and location, close to sights but not in the middle of busy area
2025-05-27
Everyone at the front was always so helpful
2025-05-27
Beautiful hotel Staff extremely helpful Especially Mohammad- excellent service
2025-05-27
Posizione ottima e gentilezza dello staff
2025-05-27
Pulizia, letto comodo e camere silenziose
2025-05-26
The staff are lovely
2025-05-25
Quiet room on the inside court
2025-05-24
Lovely hotel freshly renovated. Amazing front of house gentleman. Would definitely stay again
2025-05-24
The Hotel was outstanding clean,fresh and vibrant. Raphael was a great host very informative. Highly recommend this Hotel
2025-05-23
Availability of wines and waters for purchase.
2025-05-23
I'm sorry I don't know the name of the woman at the front desk who greeted us. She was very friendly and welcoming. She gave us really good recommendations for restaurants. She also gave us information to orient ourselves. And finally, she was so helpful to me when I was having trouble accessing my plane tickets to France. I also want to say that the room was open and airy and felt spacious and uplifting. The bed was amazing! It was very comfortable for us.
2025-05-23
Great staff
2025-05-21
The personal; everyone went above and beyond to make it a memorable stay.
2025-05-21
Posizione e clima molto ospitale
2025-05-20
The location was excellent and very quiet.
2025-05-19
Cortesia, colazione, pulizia
2025-05-19
Personal
2025-05-19
Das freundliche und zuvorkommend Personal.
2025-05-19
Proximité des transports , calme qualité de l’hôtel et du personnel
2025-05-19
Elisabeth at reception, in particular, and other reception staff went above and beyond to be helpful with parking, taxis, and restaurant recommendations. We really enjoyed our stay. Wish there were more restaurants co nearby, but otherwise, it was a first rate experience!
2025-05-18
Ruhige Lage, das Zentrum ist fußläufig erreichbar.
2025-05-18
Amabilidad Desayuno
2025-05-18
Location was great with easy access to trams.
2025-05-18
The staff were very pleasant and helpful.
2025-05-18
Friendly helpful staff,spoke English well
2025-05-18
The staff were amazing and very accommodating to any queries, help, even laundry
2025-05-18
La camera che ho ricevuto la 214, a dir poco bellissima e comodissima
2025-05-17
The helpfulness of Elisabeth on reception
2025-05-17
Breakfast staff are friendly and very efficient. The breakfast food was excellent. And the room was clean, spacious, and comfortable.
2025-05-17
Qualité de la literie
2025-05-16
The Hotel's location was very convenient for able bodied visitors to walk to most central attractions.
2025-05-16
Good location for the tram and the parking was very useful
2025-05-16
Very clean and well presented.
2025-05-16
Elisabeth has been brilliant from the moment I booked, to speaking on the phone to the day we arrived. Warm and welcoming. Thank you for a great stay.
2025-05-15
L’accueil, la décoration des chambres
2025-05-15
La situation géographique
2025-05-14
Your attention to gluten free breakfast was second to none and the staff were so friendly
2025-05-13
The room was very comfortable and most relaxing. The staff very helpful especially when we had a problem with the room safe.
2025-05-13
Staff were very good
2025-05-13
The welcoming staff, clean hotel throughout and a rainfall shower
2025-05-11
la posizione, tranquilla, a pochi passi dal centro e soprattutto possibilità di posto auto interno
2025-05-11
The staff were the best part of the Hotel. They were always friendly, rearranged rooms for us, and extended our stay. Not to mention out of all the Hotels we stayed at in Italy, this was by far the largest and nicest for this price range
2025-05-11
Location
2025-05-11
location
2025-05-10
Dekoration
2025-05-10
Colazione e posizione
2025-05-10
Breakfast
2025-05-09
Convenient location
2025-05-09
Our updated room was clean, bed was very comfortable, great location and breakfast!
2025-05-09
Hotel La Fortezza is situated in an ideal, peaceful location just outside Florence city centre but just a 5 minutes stroll from the tram stop for the journey to/from the airport and 10 minutes from the main train station and bus terminal. The staff are very friendly and helpful. The room was nice and clean and the bed comfortable. We did have to turn off the air conditioning because we couldn't work out how to control the room temperature. Breakfast was lovely - plenty of choice. All the city centre attractions are within easy walking distance.
2025-05-09
Staff on reception were very helpful, provided us with a local map and recommendations of local restaurants
2025-05-09
The Hotel was in a great location, l couldn't fault anything. We had a very enjoyable experience, the room was so lovely, clean and comfortable. There was plenty of choice at the breakfast buffet and it was set out beautifully. When we needed help with the lights and the safe , a staff member came and helped us. Everyone who worked in the Hotel were very pleasant and helpful. They made our stay very enjoyable. Penta Bistro restaurant which your Hotel recommended was very good and very reasonable. We would love to come back some day.
2025-05-08
The location was great
2025-05-08
The staff is courteous and helpful.
2025-05-08
L'accueil, la gentillesse et le professionnalisme des personnels.
2025-05-08
the staff (elizabeth) was very helpfull. She spoke french, which we appreciated a lot.
2025-05-06
Bed was very comfortable and room was very clean
2025-05-06
Setting was lovely, outside town.
2025-05-05
Gentillesse et écoute du personnel.
2025-05-05
Très propre! Bon placement ! On a adoré le déco et l' accueil ! On recommande !
2025-05-04
Posizione strategica, vicino alla stazione e al centro. Camere meravigliose ed ottima la pulizia. Da migliorare un po' la colazione.
2025-05-03
Posizione e staff
2025-05-03
The location and your staff were amazing. Helpful, friendly and went above and beyond to assist us.
2025-05-02
Room was perfect and air conditioning was much needed.
2025-05-01
Staf
2025-04-29
The cleaning while we were away was nice.
2025-04-28
El confort de la habitación. El equipamiento y la atención del personal, en especial el señor Mohamed, desde el mismo momento en que llegamos al hotel.
2025-04-28
Parking, ubicación fuera de ZTL, desayuno, amabilidad del personal.
2025-04-27
Comodo x i mezzi di trasporto, vicino al centro ma nn cautico
2025-04-27
La camera
2025-04-27
Luca at reception was wonderful. Very welcoming to my sisters and I as well as providing recommendations and directions. It was a wonderful stay and the location was perfect. I would highly recommend!!
2025-04-26
Hotel vicino al centro e comodo anche economicamente tutto perfetto
2025-04-26
My room was beautiful and modern, I loved the patio! I also loved the breakfast. It was excellent. The staff was helpful as well.
2025-04-26
La propreté de la chambre
2025-04-24
El personal nos ha tratado muy bien. La posibilidad de usar el parkig es muy cómoda
2025-04-24
Gute Lage zur Stadtmitte und Erreichbarkeit zum Flugplatz via Straßenbahn, sehr nettes Personal
2025-04-24
Very nice room and great location to the city center! A big plus is also the parking!
2025-04-22
I like everything mentioned above, but particularly I like the location: very near the airport and very near the historical centre. I also like the possibility of free annulation (very great service).
2025-04-21
Come già detto personale gentilissimo ... Continuate così...siete fortissimi!!
2025-04-21
Ubicación. Al lado del metro. Desayuno super completo
2025-04-21
Friendly and helpful staff make it a really pleasant experience...
2025-04-21
La vicinanza al centro raggiungibile con il tram in 5 minuti. La COLAZIONE STREPITOSA eccellente, ricca, varia, deliziosa da 10 e lode.
2025-04-21
Accoglienza e struttura
2025-04-20
Proximité
2025-04-20
Proximité du centre ville et les transports. L'amabilité du personnel surtout Élisabeth
2025-04-20
Accueil réception Elisabeth 👏👏👏
2025-04-19
le calme car nous n'entendions pas le bruit de la rue. De l'eau minérale gratuite et à disposition du thé/café. Petit déjeuner copieux.
2025-04-19
Posizione strategica per gli spostamenti, presenza del parcheggio
2025-04-19
Tranquillité
2025-04-18
We really liked receptionists because they communicated professionally and trustworthy.
2025-04-18
Emplacement de l'hôtel parfait. Acceuil parfait. Parking parfait.
2025-04-18
Hotel muy bien situado para pasear hasta el centro histórico. Habitaciones muy agradables y limpias. Servicio muy amable y desayuno muy completo.
2025-04-17
The staff (notably, the black woman at the front desk who helped us so much).
2025-04-16
Location, staff and convenience.
2025-04-16
Atmosphère , authenticité et calme
2025-04-16
Pulizia, disponibilità
2025-04-16
Ubicacion El personal de recepcion, TODOS fueron muy amables
2025-04-16
L'accueil
2025-04-14
Very helpful and friendly staff particularly Elizabeth.
2025-04-14
The breakfast was amazing 🤩
2025-04-14
The attentive staff to our needs (our complaint that the room was too hot - she came down and was shocked how warm it was, and insisted she will give us another room.
2025-04-13
Prezzo accessibile per la zona. Staff molto gentile
2025-04-12
Estephania was amazing and sweet when we arrived. Loved the David watching us shower we were in room 320 it was amazing we loved our stay and the restaurant recommendation from estephania
2025-04-12
The shower.
2025-04-12
Le petit déjeuner, le calme
2025-04-11
La charmante personne Stéphanie de l'accueil à échangé quelques mots en Français bien agréablement et dans un anglais parfait.
2025-04-11
Personnel charmant et parlant bien anglais
2025-04-11
Posizione , comfort e gentilezza
2025-04-10
Excellent customer service and very informative staff
2025-04-10
Hotel room was amazing. The welcome you gave to us and made us feel happy. Lovely breakfast spread. The bathroom was amazing and so glamorous.
2025-04-09
La proximité de la ville et la gare.
2025-04-09
Receptionist very kind and helpful
2025-04-09
The breakfast was excellent and value for money.
2025-04-08
Keon at the restaurant breakfast. He is excellent, he went beyond to ask us if wanted coffee or tea and super service ! Great 10 point for him Staff at the reception are excellent informative, cordial, elegant and nice people We love our stay
2025-04-08
Kudos al personal del desayuno!!! son muy amables y también el personal de recepción son muy atentos.
2025-04-08
The amount of space, updated rooms, and friendliness of the staff.
2025-04-07
Posizione, a due passi dal centro di Firenze
2025-04-07
Die Hilfsbereitschaft des Fezeptions-Teams..! Vielen herzlichen Dank für die nette Behandlung mit Fahrrädern und auch am Tag des Check-out, das hat unseren Aufenthalt in Florenz sehr angenehm gemacht. Herzliche Grüße!
2025-04-07
As above
2025-04-07
tutto il personale squisito, disponibile, collaborativo e sempre sorridente. complimenti davvero siamo stati davvero bene
2025-04-07
Friendly helpful staff, wonderfully comfortable and clean room and great to have a smart TV I could use with ease
2025-04-07
Fácil acesso a pontos necessários.
2025-04-05
Posizione , cordialità e disponibilità del personale
2025-04-05
Localização excelente , limpeza e ótimo café da manhã.
2025-04-05
Chambres très bien refaites , décoration et qualité !
2025-04-05
Very cozy hotel. Breakfast was excellent.
2025-04-04
Nice staff both in reception and breakfast
2025-04-04
The matress
2025-04-04
The staff was so wonderful! I felt very comfortable and welcomed!
2025-04-02
From the start, Raffaello made us feel like family. We arrived late and hungry. He suggested a local dining spot called Clarinetto. They require reservations however, Raffaello knew the owner and set us up for a fantastic meal for 4. The hotel is newly remodeled in a neo-classical style with a clean modern look. The breakfast is superb. The chef makes some very special assortment of artisanal food. We will definitely stay again in the future, and this time we will book directly through Hotel La Fortezza.
2025-04-01
The reception staff were very attentive and helpful and friendly.
2025-03-31
Ottima colazione, ottima posizione da mezzi e da stazione. Camere recentemente ristrutturate e dotate di ottimi comfort e di tecnologie moderne
2025-03-31
La grandezza della stanza,il posto auto e la posizione geografica
2025-03-30
Posizione, personale
2025-03-30
Both receptionists were very friendly and helpful. I only got Elizabeth’s name though. Could not have been more helpful or friendly! 👍
2025-03-28
staff is excellent
2025-03-28
Staff was very good and breakfast was very tasty
2025-03-28
Cleanliness and efficient & courteous staff
2025-03-28
camera stupenda
2025-03-27
Gutes Team. Gute Lage.
2025-03-26
Extremely helpful staff & a very pleasant stay! Thank you!
2025-03-26
Si trova a pochi passi dai vari punti di interesse.
2025-03-25
Posizione e parcheggio
2025-03-24
The buffet breakfast! Also, how convenient it is to the #2Tram. We also were able to easily walk into the historic district without taking the Tram, so the location is a strength.
2025-03-24
Il punto centrale
2025-03-22
Les recommandations pour les visites avec une carte et tous les conseils pour les bus
2025-03-22
Posizione strategica per poter raggiungere facilmente tutti i punti di interesse della città.
2025-03-21
The whole experience was excellent. Very clean and the newly reburbished rooms and bathrooms was exceptional. The breakfast was excellent with a good choice. Location was good with trams nearby ( 2 stops for the centre and train station) we would highly recommend.
2025-03-20
Personal, habitación y desayuno magníficos. Situación del hotel en zona tranquila y bien comunicada.
2025-03-20
Beautiful bathroom
2025-03-20
Posizione, pulizia, disponibilità, professionalità, parcheggio, staff, colazione.
2025-03-19
Hotel reception was particularly helpful in providing information and suggestions, complete with a paper city map, on where to see art.
2025-03-18
The staff were all so kind! The breakfast was lovely, plenty of options.
2025-03-17
Excellent staff value and services
2025-03-17
The friendliness of the staff - especially Raffaelle and Elizabeth - had such a warm welcome! The breakfast staff were very friendly and the choice of the buffet breakfast was fantastic! We would definitely choose to stay here again! Grazie 🇮🇹🥰
2025-03-17
L' ambiente la pulizia e la zona in cui è l' hotel
2025-03-17
Excellent breakfast Excellent staff
2025-03-16
Vicinanza alla stazione e al centro
2025-03-16
Vicino alla stazione
2025-03-15
Il comfort delle stanze
2025-03-15
The reception staff was always very helpful in providing information and make arrangements regarding transportation.
2025-03-15
Il silenzio per un riposo ottimale con letto comodo
2025-03-15
La posizione e la cordialità e disponibilità del personale alla reception. Camera molto spaziosa e ben arredata.
2025-03-14
Check in staff were so lovely and helpful
2025-03-12
Staff was so friendly and accommodating. Excellent communication.
2025-03-09
Posizione. Disponibilità parcheggio.
2025-03-09
All the staff were very helpful and service with a smule
2025-03-06
Lo staff
2025-03-05
Maybe a bar
2025-03-05
Freundlichkeit
2025-03-04
There was small issue with the room but it was addressed immediately. Excellent service.
2025-03-04
Loved the location! Also, such a polite and helpful staff. The hotel is going through some renovations and I'm positive that it'll be even better than when we visited.
2025-03-03
La disponibilità e la cortesia degli impiegati.
2025-03-02
Camera
2025-03-01
El personal.
2025-03-01
Maria at the front desk was so helpful. She is amazing!!
2025-02-28
Front desk staff were exceptionally helpful. Particularly Elizabeth, who was very pleasant and made great recommendations for the city, and loved showing off the beautiful hotel. She is a great asset
2025-02-28
Elisabeth and Stephania were extremely helpful! The breakfast was also well beyond our expectations! The local honey was a beautiful addition ! Thank you all so much !
2025-02-28
Las habitaciones son muy amplias y cómodas
2025-02-27
posizione
2025-02-27
Los recepcionistas y el personal en general muy amenos y educados
2025-02-26
Das gesamte Personal war (kinder-)freundlich und sehr hilfsbereit! Das Zimmer schön groß geschnitten, modern und sehr sauber! Man hat sich direkt wohl gefühlt
2025-02-26
L'excellent Accueil et la gentillesse du petsonnel
2025-02-25
posizione, parcheggio
2025-02-23
La cordialita' e gentilezza del direttore.
2025-02-22
Wonderful staff! Location!
2025-02-21
The service of the personnel was exquisite. Conveniently located close to the tram that gets to the airport. The breakfast was delicious
2025-02-20
La amabilidad del personal.
2025-02-20
The newly refurbished rooms look amazing
2025-02-19
Tutto perfetto
2025-02-19
Aux petits soins, merci pour tout nous reviendrons quand nous irons sur Florence
2025-02-18
Sehr feines Frühstück. Gute Lage für Bahnreisende. Tramstation in nächster Nähe. Sehenswürdigkeiten auch zu Fuss erreichbar. Viele Restaurants in der Nähe.
2025-02-18
Accoglienza famigliare.
2025-02-17
les personnes à l'accueil très aimables
2025-02-16
The hotel itself was lovely but the people/service was amazing. Everyone was so friendly and helpful
2025-02-16
gentilezza professionalità attenzione verso il cliente cosa molto difficile da trovare
2025-02-15
Great service, good location.15 /20 min walk to the main tourist attractions. High probabililty we will return next time as it was a nice experience.
2025-02-15
Baño, ducha, temperatura adecuada de habitaciones
2025-02-15
Cortesia, gentilezza e disponibilità dello staff alla reception e alla colazione. Colazione ottima Complimenti
2025-02-14
L’accueil
2025-02-14
La qualité de l'accueil. L'attention portée aux clients. Formidable !
2025-02-14
Die Freundlichkeit des Personals war sehr wohltuend
2025-02-13
The staff was incredible. We really loved the concierge named Raffaele. He made us laugh every time we came through the lobby and provided us with excellent recommendations during our time in Florence. Muito obrigado de seus amigos Juliana e Jeremiah.
2025-02-13
Cordialità, gentilezza e disponibilità dello staff. Ottima colazione
2025-02-13
Raffaele
2025-02-11
Vicinanza al centro e alla stazione
2025-02-10
Cappuccino eccezionale e super pancake. Belle e funzionali le camere appena ristrutturate. Sempre un buonissimo profumo in ingresso e nelle camere e l’accoglienza con acqua e limone è un’attenzione molto galante. Grazie a tutto lonstaff e soprattutto a Raffaele. Sempre un piacere passare qualche giorno da voi anche se per noi si tratta di un soggiorno di lavoro e di giornate molto impegnative.
2025-02-10
Professionalità
2025-02-09
la posizione vicino la stazione di SM Novella e la colazione
2025-02-08
The people were friendly, the rooms are comfortable and the breakfast is very good. If you want to go to the city it is nearby, you can walk if you want. if you don't want to walk it has also a tram nearby! This can also take you to the airport!
2025-02-07
Petit déjeuner copieux et excellent.
2025-02-07
Friendly Staff going out of their way to help you. Lovely spacious room. Short walk to centre of Firenze.
2025-02-09
punto strategico al centro; colazione Top
2025-02-05
Professionalità
2025-02-05
Su amabilidad y lo acogedor que es.
2025-02-05
La gentilezza del proprietario e degli addetti alla reception.
2025-02-04
La posizione, il personale, la colazione
2025-02-03
Centrale
2025-02-03
Disponibilità e accoglienza top
2025-02-03
Ottima l’accoglienza e la colazione
2025-01-29
vicinanza alla fortezza e parcheggio
2025-01-29
Bedienung Restaurant
2025-01-28
Posizione comoda per gli spostamenti, il silenzio nelle camere, la disponibilità di tutto lo staff.
2025-01-27
Accoglienza .. camera grande .. Ottima Colazione e un punto in piu la gentilezza della Ragazza a Colazione .. Torneremo sicuramente
2025-01-27
Accoglienza eccellentissima! Grazie di cuore e tanti complimenti!
2025-01-27
Accoglienza e gentilezza del personale vicinanza al centro, silenzioso, disponibilità di posto auto
2025-01-26
Accoglienza gentilezza tutto eccellente
2025-01-26
Accoglienza
2025-01-26
Parcheggio e comodità ai servizi.
2025-01-26
La posizione e la cordialità di tutto lo staff.
2025-01-26
Gentilezza
2025-01-24
Disponibilità e gentilezza del personale
2025-01-23
La gentilezza del proprietario è la ristrutturazione delle stanze davvero confortevoli!
2025-01-22
Il personale. Un particolare ringraziamento a Raffaele! Per la disponibilità e la professionalità! A presto
2025-01-21
O senhor Rafaele é muito gentil
2025-01-21
L’accueil des gens à la réception
2025-01-19
Accoglienza. La gentilezza, la disponibilità e la cortesia della signora Stefania è stato il vero punto di forza dell’hotel. Grazie per i consigli!
2025-01-19
La simpatia del staff
2025-01-19
Bonito limpio y muy amable con recepción 24h
2025-01-18
Parcheggio, vicinanza al centro storico, servizi, cortesia e professionalita
2025-01-14
Lovely reception staff, very comfortable bed, great variety at breakfat
2025-01-14
Kindness and efficiency of the staff Cleanliness and a very pleasant and well situated hotel
2025-01-12
Limpieza y orden Cambio de toallas y sábanas diariamente Y café al momento recién hecho
2025-01-11
LA ATENCION DEL PERSONAL, EXCELENTE
2025-01-11
Breakfast
2025-01-11
The staff were all very welcoming and helpful
2025-01-10
Staff welcome. Grazie míle 💕
2025-01-07
Il personale è stato gentilissimo ed efficiente.
2025-01-06
Comodità mezzi pubblici, parcheggio interno, colazione wow, personale gentile, proprietario top.
2025-01-06
parcheggio privato interno
2025-01-06
Posizione, parcheggio, phon grande in bagno
2025-01-05
Personale Parcheggio
2025-01-04
La posizione è il parcheggio
2025-01-04
Gentillesse de toutes les personnes et humour du chef du parking ! Proximité du centre ville sans avoir à bouger la voiture. Petit dej très copieux. Très bon hôtel et très bon séjour pour nous
2025-01-03
Localization and breackfast
2024-12-31
The front desk staff was very helpful.
2024-12-31
Struttura situata appena fuori la ztl. Parcheggio interno. Colazione superlativa!
2024-12-30
Desayuno muy completo muy rico.
2024-12-30
clerks advise of where to eat
2024-12-30
La ubicación
2024-12-27
Breakfast
2024-12-27
Posizione parcheggio camere nuove molto confortevoli e un particolare grazie a Raffaele per averci dato molti consigli per il nostro soggiorno.
2024-12-27
Emplacement/ Accueil / Parking
2024-12-26
grandeur de la chambre, hauteur de plafond, qualité de la literie, calme
2024-12-24
Kindness of all the staff. Thank you all!
2024-12-23
Posizione molto comoda al centro Personale molto gentile Rapporto qualita' prezzo
2024-12-20
All the staff were very friendly and helpful.
2024-12-20
Die Freundlichen Mitarbeiter, das leckere Frühstück. Immer noch zentral gelegen und trotzdem ruhig.
2024-12-19
Vicinanza al centro e parcheggio privato
2024-12-17
Servicio de la persona que nos recibio en el hotel
2024-12-16
Il Sig. Raffaele
2024-12-15
The staff were so helpful and friendly and always a lovely smile from them
2024-12-15
Such a wonderful experience from check in to departure. The staff are super, genuinely friendly. They really made us feel welcome. Room was spotless and the bed was exceptionally comfortable. I would highly recommend the breakfast - lush. Well done everyone for a fab stay xxx
2024-12-15
Front desk staff very warm and welcoming
2024-12-15
The hot chocolate!!! All of the breakfast was good but the hot chocolate was amazing! We liked the honeycomb too but it was only there on the 1st of our 2 day stay.
2024-12-13
Disponibilità, gentilezza, pulizia
2024-12-12
Amabilidad de todo el personal y comodidad de la habitación
2024-12-10
Molto pulito, buona posizione
2024-12-09
VICINO AL CENTRO STORICO ELEGANZA TRANQUILLITA COLAZIONE TUTTO BUONISSIMO COMPLIMENTI
2024-12-08
Silenzioso e confortevole
2024-12-06
Wszystko pyszne
2024-12-05
location and hospitality
2024-12-04
Location was great beds very comfortable good shower
2024-12-02
Letto
2024-12-02
Personale disponibile e accogliente
2024-12-02
The location is great and the staff are really sweet.
2024-12-02
Accoglienza...posizione...Colazione..tutto
2024-12-01
Location, breakfast, hotel room windows
2024-12-01
A very kind gesture has been portrayed by the receptionists. there were two receptionists i don't know their names but both were very kind
2024-12-01
Vicino al centro ottima colazione
2024-11-30
Ha una posizione strategica per raggiungere la stazione ferroviaria di S.M.Novella, il duomo ect
2024-11-30
We loved the location, breakfast and beautiful rooms with an amazing view!
2024-11-30
Le personnel à l accueil
2024-11-28
La décoration dans la douche !
2024-11-28
Location close to metro and train
2024-11-26
l acceuil
2024-11-26
Brilliant staff.
2024-11-26
Very approachable staff, warm and friendly, fantastic room and a great location to explore Firenze. We would stay at the La Fortezza again.
2024-11-24
Lovely big rooms and a friendly atmosphere.
2024-11-24
Breakfast and good Beds
2024-11-23
Perfettamente rinnovato. Vicino alla fermata del tram T1. 10 minuti a piedi e sei al centro congressi
2024-11-22
Trotz der vorbeschrieben schwächen würde ich nach der Renovierung gerne wiederkommen. Besonders hervorheben möchten wir die freundlichen Servicekräfte im ganzen Haus, sie zeigen, was man eigentlich von diesem Haus nach der Renovierung erwartebn kann. Guten Service in einem Mittelklassehotel.
2024-11-20
Everything!
2024-11-20
Gentilezza del personale
2024-11-20
The receptionist Elisabeth was very welcoming and helpful. She was willing to try help us call the post office to follow up on our letter delivery (although the post office didn't pick up). She then helped us with direction to get to the post office.
2024-11-19
Anche se l'hotel era in parte in ristrutturazione, la camera era molto pulita e accogliente. Posizione comoda dalla stazione e per il centro.
2024-11-17
It was close proximity to the train station and it was very clean, staff was excellent and breakfast was great,
2024-11-17
Mi è piaciuto tutto.
2024-11-17
Buona posizione sia rispetto al centro città che alla stazione. Camera molto pulita, letto molto comodo.
2024-11-17
Le personnel est très agréable et l hôtel offre des prestations de qualité
2024-11-16
le petit déjeuné et la situation géographique de l'hôtel
2024-11-16
The early check-in and late checkout! Considering that this type of service is a luxury nowadays, this was a pleasant surprise.
2024-11-16
La disponibilita' e l empatia del Direttore ( Sig Raffaele) nel fornire indicazioni per facilitare la visita della citta'.
2024-11-16
Le personnel très agrzable
2024-11-15
The hotel is in an excellent location near to the tram station and inky a 15 minute walk into the city centre. The staff were all lovely especially Elisabeth who went out of her way to help us. The room was very clean and comfortable.
2024-11-15
Location
2024-11-14
L ensemble des prestations La situation calme de l hôtel La proximité par rapport au centre historique L extrême gentillesse et l accueil si chaleureux du personnel de la réception
2024-11-14
Thank you so much for your warm hospitality. You've made our stay quite a memorable one!
2024-11-13
Personnel Gentil ,discret et parlant le français Merci à toute l'équipe de l hôtel
2024-11-13
Reception and advice to guests as well as an excellent breakfast
2024-11-13
Son emplacement et le parking véhicule
2024-11-10
Staff are lovely and very friendly and helpful Stephanie, Raphaela, Catherine and Cain Are all kind and likeable. 🥰🥰🥰
2024-11-08
The staff.
2024-11-04
Breakfast was fantastic, although after a few days, we did feel like we could do with some small variation daily.
2024-11-04
Die super Lage und Größe des Zimmers
2024-11-03
Very comfortable bed and the honey at breakfast was delicious. Helpful and friendly staff
2024-11-03
Nos gustaron mucho las instalaciones, el estilo del edificio. Acorde a la ciudad. Como asi tambien la ubicacion
2024-11-02
Nos gustó que tuviera pava electrica
2024-11-01
Breakfast was great especially the honey
2024-11-01
Staff, cleanliness and value for money❤️
2024-10-30
El personal tanto de recepción como del comedor
2024-10-28
El personal que atiende el desayuno
2024-10-27
Parking clos ( entrée plus aisée qu’en 2023) et hôtel situé hors ZTL
2024-10-26
Hôtel bien placé, maxi lit et literie très confortable, buffet du petit déjeuner
2024-10-26
Très bon emplacement, bien conseillé pour le restaurant. Parking.
2024-10-25
Front desk personnel were very kind and helpful.
2024-10-25
Loved the breakfast service and staff.
2024-10-22
Vicinanza al centro,parcheggio,accoglienza perfetta,pulizia generale e ottima prima colazione.Torneremo.
2024-10-19
cortesia e comodità
2024-10-18
..obviously your breakfast..a lot of time and effort goes into breakfast but do not lose sight of everything else..
2024-10-18
The very friendly and accommodating receptionist at the check-in desk. Also, the King bed was very comfortable.
2024-10-18
The staff!
2024-10-16
Il personale gentilissimo
2024-10-15
Hotel Parkplatz abgesperrt, Getränkeautomat mit vernünftigen Preisen, Lage zum Zentrum. Optimale Anbindung sollte man öffentlichen unterwegs sein.
2024-10-13
Très bien situ- et ses excellents déjeunes.
2024-10-12
L accueil et le dejeuner
2024-10-12
Greeting and check in was fantastic and the room was of a high standard. Breakfast and service was outstanding.
2024-10-11
The staff
2024-10-09
Tout a été parfait , et un grand merci XXL à Elisabeth et Rafaele à la réception qui par leur aide et bienveillance ont rendu notre séjour parfait .
2024-10-09
Posizione comoda per il tram
2024-10-08
The staff was responsive and assisted with all our needs. Thank you
2024-10-08
Destacamos la tranquilidad, el desayuno y sobre todo la amabilidad y el buen trato de todo el personal.
2024-10-07
Localisation Personnel très agréable Chambre confortable et propre
2024-10-07
Muy bonito y muy buen trato
2024-10-07
Customer Service was excellent. Elizabeth was very helpful, she provided all the information needed. She was always with a smile and pleasant to talk. she accomodate all our needs. than k you so much
2024-10-07
It is well placed on the outskirts of the city an easy 20 minute walk into the city. It's neat transport to the station or the city. It was very clean Breakfast was lovely with plenty of choice of cold and hot food.kitchen staff were very good. We had a lovely large comfortable bed It was good there was a safe and a fridge in the room and tea,coffee making facilities but ceramic cups would be good. Some of the reception staff were very helpful
2024-10-07
staff were exceptional
2024-10-07
Proximité d’une station de tramway et d’un arrêt de bus. Accueil chaleureux et à l’ecoute
2024-10-06
Staff at front desk were VERY nice.
2024-10-05
The staff, cleanliness, breakfast and location close to the tram and bus are strong points for the hotel.
2024-10-05
El desayuno, la tranquilidad y sobre todo el trato y la amabilidad de todo el personal.
2024-10-04
Great location.
2024-10-04
Sehr schönes Hotel in zentraler Lage
2024-10-04
Location to trams....breakfast....
2024-10-04
Very near to the tram station.
2024-10-04
The room was a beautiful size. I loved the skylight window and electric blinds. The staff were absolutely wonderful
2024-10-03
Zentrumsnahe Lage und Parkplatz am Haus
2024-10-01
Staff breakfast cleanliness location
2024-10-01
Close to tram links
2024-09-30
L'accueil , la dimension de la chambre et de la salle de bain, le calme .
2024-09-30
Freundlichkeit und Hilfsbereitschaft vom Personal
2024-09-29
The bed was very comfortable and the bathroom, while small, was adequate.
2024-09-27
Hospitality from staff was great, especially Elisabeth
2024-09-26
Breakfast was fantastic. I am vegan and have been used to dry toast with ham at most hotels. To have some vegan croissants made was unexpected and really made my day! On the second day, staff went above and beyond by also bringing me vegan yogurt. So attentive and helpful! The breakfast staff were outstanding.
2024-09-25
All the staff were amazing
2024-09-25
Location is good, very helpful staff, small hotel which is nice 👌, very clean with good facilities. I did miss not having bedside drawer but this is just my preference it wasn’t a problem. The local honey was amazing 🤩 I had some every morning .
2024-09-24
Amabilité des personnes de l'accueil
2024-09-24
Une des hôtesses d'accueil était très gentille. Elle nous a indiqué où bien manger sans se ruiner et des lieux à faire.
2024-09-22
Central to the areas of Florence we wanted to explore
2024-09-18
L'accueil et l'emplacement par au centre historique
2024-09-17
Help provided by your staff
2024-09-17
Staff
2024-09-17
Staff were extremely helpful and it is very well situated for visiting Florence.
2024-09-17
Super accueil à la réception avec d'excellents conseils pour visiter la ville. L'avantage est que l hôtel dispose d'un parking ou on peut laisser la voiture toute la journée le jour du départ
2024-09-16
The staff way really great to deal with every day !!
2024-09-16
Near a tram
2024-09-16
Reception staff
2024-09-16
The friendly welcome and all interactions with staff were great. The cleanliness of the room and the hotel in general was top class
2024-09-15
Car park and reception staff excellent
2024-09-15
We enjoyed five wonderful nights in Hotel la Fortezza. In spite of being near to Reception our room was quiet. It was also excellently designed and the décor was imaginative and in excellent condition. The king sized bed was very comfortable and the room was cleaned every day to a good standard. The reception staff were, without exception, only too happy to help us out, speak very good English, booked a taxi for our early departure and organised a take away breakfast without any fuss. We cannot recommend Hotel La Fortezza highly enough.
2024-09-14
The staff were very attentive and welcoming
2024-09-13
Habitaciones nuevas y confortables, desayuno fantástico
2024-09-13
Friendly
2024-09-12
24 hour check in, having our bed remade during the day, and an excellent breakfast.
2024-09-12
staff
2024-09-10
La tranquilidad del lugar, lejos del bullicio del centro de Florencia
2024-09-10
Very friendly and helpful staff.
2024-09-08
Staff was excellent, very friendly and helpful.
2024-09-08
Breakfast and water in the entrance
2024-09-07
The shower was the best and a nice luxury The bed was super comfortable The room was lovely spacious ,tasteful and stylish, The lady at reception was very helpful friendly and informative The location was perfect for our city break and close to the excellent tram service I would definately recommend ad would happily return
2024-09-07
Breakfast and friendlines and helpfulness of staff.
2024-09-06
A lovely welcome and peaceful setting. Thankyou
2024-09-06
Location and surroundings.
2024-09-06
Facilité d'accès au centre ville ( à pieds ou en bus) tout en étant au calme. Chaine de tv francophone Petit déjeuner inclus très bon Service de chambre impeccable
2024-09-05
Service
2024-09-05
Breakfast was amazing and we had a wide variety choices. The young gentleman at breakfast was super friendly and helpful. Love to hospitality and very accommodating
2024-09-05
Staff so helpful and positive
2024-09-03
Beautiful design and great location
2024-09-03
Posizione e colazione super
2024-09-02
Posizione, tranquillità
2024-09-02
Beautiful interior design of the hotel. Very good location close to the inner city but away from the crowd. Interior design excellent.
2024-09-01
It’s a quiet location
2024-09-01
The young lady that assisted with breakfast was so kind and sweet! We looked forward to seeing her smile each day. The other staff was wonderful as well. Great friendly, smiling staff.
2024-08-31
The staff were very helpful and were welcoming when we arrived
2024-08-31
Professional and good
2024-08-30
El desayuno, la decoración de la entrada y la recepción. La habitación cómoda y amplia
2024-08-30
Toller Service, Koffer wurde auf das Zimmer gestellt. Das Personal beim frühstück war sehr freundlich und aufmerksam.
2024-08-30
Reception staff were very helpful, pleasant and thoughtful.
2024-08-30
All the staff were very helpful and they provided excellent service. The daily breakfast was always fresh and excellent! Thank you very much!!!
2024-08-29
All the suff was amazing and helping
2024-08-29
staff portineria molto gentile e attento
2024-08-29
Close to transportation, parking, excellent breakfast and professional staff.
2024-08-28
L'ubicazione fuori dalla ztl ma comunque a ridosso del centro.
2024-08-28
La atención del personal y la disposición de dar solución a mi problema con el aire acondicionado fueron excelentes. Muy amables.
2024-08-27
Location, parking, staff
2024-08-27
The location and the friendly staff at the reception and at the breakfast!
2024-08-27
Tutto nuovo o molto ben tenuto, senza neanche un difetto sia in camera che nella sala colazione! Bravi!
2024-08-27
Taille de la chambre très spacieuse et du lit
2024-08-26
Staff was very helpful!
2024-08-25
The front desk was excellent and helped us several times with questions. We were able to arrange a taxi for 4:30 am and offered a box breakfast! Thank you so much!
2024-08-25
Disponibilità parcheggio,in primis!
2024-08-25
Elisabeth on reception.. Ken during breakfast..both were very smiley..approachable and helpful.
2024-08-25
The staff were always pleasant and very helpful thank you to the house keeping staff for cleaning our room daily
2024-08-24
Ein sehr sauberes Hotel. Das Personal war stets freundlich, aufmerksam und hat uns den Aufenthalt wirklich sehr schön gemacht. Vielen Dank an das gesamte Team
2024-08-23
Friendly and helpful staff
2024-08-23
Lovely building and quiet area.
2024-08-23
Le reste de l'hôtel reste très bien. Merci pour le séjour.
2024-08-23
Breakfast and reception staff
2024-08-23
Welcome and happy staff. Brilliant service at breakfast. Very comfortable beds.
2024-08-23
Breakfast
2024-08-22
The proximity to the train station.
2024-08-22
Su personal; su muy buena disposición hacia el cliente
2024-08-22
Staff were very helpful
2024-08-22
From our initial welcome to the time we left Elizabeth on front desk was friendly welcoming and funny. The breakfast was excellent choices and staff very professional
2024-08-21
Colazione e staff
2024-08-20
Trato recepción, habitación totalmente reformado y colchón y almohada bienisimos
2024-08-20
Clean
2024-08-20
Atencion, habitacion y limpieza
2024-08-19
Accueil du personnel, au petits soins pour le client, très serviable. Nous a aidé sur un plan de la ville pour la visite. Accueil parfait
2024-08-18
Emplacement de l'hôtel proche du centre , avec tramway à 5mn , quartier très calme . Nous avons été très bien accueillis par Elisabeth et Raffaele dont nous garderons de très bons souvenirs . Nous y reviendrons bien volontiers.
2024-08-18
Parcheggio privato, colazione di qualità, e posizione comoda.
2024-08-17
Clean and comfortable and close by to everything walking distance
2024-08-17
Personale molto gentile e posizione ottima
2024-08-16
POSIZIONE RISPETTO AL CENTRO DELLA CITTA', PARCHEGGIO AUTO
2024-08-16
Personal Frühstück
2024-08-14
Amabilidad en recepción
2024-08-13
Hôtel proche des sites touristiques
2024-08-12
Le parking sécurisé, même s'il est un peu cher. L'amabilité du personnel. La superficie de la chambre et la qualité de la literie. Le petit déjeuner.
2024-08-11
Accueil, disponibilité, attention de l'ensemble du personnel. Séjour superbe ! Je conseille
2024-08-10
Lit super confortable personnel au top de la réception au cuisine ainsi que le directeur proche de tout les sites
2024-08-10
Parking Transport Petit déjeuner
2024-08-10
Bed was extremely comfy. All staff extremely friendly and welcoming. Room was a nice, large size with an amazing sky window. Breakfast buffet had good selection of foods.
2024-08-09
TOUT : notamment l'accueil chaleureux, la disponibilité, l'attention, le service de l'ensemble du personnel, le parking intérieur, la possibilité d'accéder à pied au coeur de Florence.
2024-08-09
Tout au top
2024-08-09
Posizione e pulizia
2024-08-07
La gentillesse du personnel et le petit déjeuner parfait et très varié et goûteux.
2024-08-06
Pulizia e comodità
2024-08-06
Le petit déjeuner est.impeccable et très bon. Le personnel est super gentil et à l ecoute
2024-08-04
Short way to the station. Also easy to walk to the city center. Receptionists always happy to help .
2024-08-04
Perfect breakfast, kind staff, location, parking.
2024-08-04
Reception staff really friendly and helpful. Hotel felt clean and secure. Very comfortable standard rooms. Good location for tram.
2024-07-30
Staff were great, and very welcoming
2024-07-29
Staff friendliness and professionalism Welcoming
2024-07-29
The friendliest of staff and very warm welcome with loads of information. Location of the hotel and relaxed atmosphere 😀
2024-07-24
The staff were so lovely and helpful both on our arrival, during our stay and when we were checking out.
2024-07-20
staff was very friendly and helpful
2024-07-17
The staff were all lovely and welcoming.ken in the breakfast room especially so
2024-07-15
Good hotel staff
2024-07-13
Le parking
2024-07-12
L'amabilité de Raffaelle à la réception, celle du Mr au petit déjeuner, le parking et le confort des chambres
2024-07-12
Personal muy amable y atento, instalaciones muy limpias, cama muy comfortable, desayuno muy variado y completo. Muy buena ubicación. Gracias por la atención el día de mi cumpleaños.
2024-07-12
It was lovely and very friendly would recommend
2024-07-12
All the hotel staff where great
2024-07-11
Gentilezza , professionalità, disponibilità, pulizia Mi sento a casa da voi.
2024-07-09
Parking en patio interior, muy cómodo.
2024-07-08
El desayuno
2024-07-08
La colazione
2024-07-08
Staff was wonderful and very helpful!
2024-07-07
La comodidad de sus camas almohadas ,la ducha a presión
2024-07-07
La amabilidad del personal, el desayuno y el techo del recibidor! Todo encantador !
2024-07-06
Parkingplace
2024-07-05
Estupenda atención del personal del hotel
2024-07-04
L'accueil, le stationnement, l'emplacement et la gentillesse de la dame à l'accueil, qui nous permis de faire le check-out un peu plus tard que prévu. Merci beaucoup!
2024-07-03
Breakfast was wonderful. The location was great. Once we received our room (second night) everything was good.
2024-07-03
Très bon accueil. Personnel de chambre et du petit déjeuner très agréable et serviable. Hôtel très très bien situé à 2 minutes de la station de tram qui vous emmène en ville ....hôtel très bien situé pour parcourir à pied la ville et le centre historique. Hôtel très propre et calme. IDEAL pour visiter Florence et votre voiture est en sécurité dans le parking de l'hôtel. Merci à Rafaelo et à Elisabeth pour leur accueil.
2024-07-03
Location good
2024-07-02
The staff was very warm, welcoming and extremely helpful.
2024-07-01
Cama King, simpatia, espaço na varanda, café da manhã.
2024-06-30
The parking, the location, the building :-)
2024-06-28
Absolutely lovely stay - definitely will be back - thank you
2024-06-28
Le Uova strapazzate della colazione
2024-06-27
Le nuove stanze sono perfette, ben arredate e splendidamente insonorizzate
2024-06-26
Cama grande y confortable , muy limpio ,perfecto para el descanso , muy bien comunicado con el centro histórico. La atención del personal es excelente, sin duda repetiremos.
2024-06-25
Localisation et possibilité de stationner véhicule
2024-06-25
Le parking sécurisé
2024-06-24
It would have been great if the mini fridge was in working condition.
2024-06-24
The reception staff was very friendly and helpful.
2024-06-23
Siamo stato accolti com una otima acolhenza
2024-06-22
Freundlicher Empfang an Rezeption. Gutes und reichhaltiges Frühstück. Parkplatz Angebot.
2024-06-22
Le calme la nuit...
2024-06-22
Le calme et la proximité du tramway
2024-06-22
The breakfast, the location, the wifi and the staff
2024-06-21
Desayuno increíble, exquisito y de calidad todo. Personal del hotel y limpieza excelente. Recomendable 100%
2024-06-21
The location was quiet, the communication with the tram was good and the breakfast was very good.
2024-06-19
Très bon accueil Le parking est un plus
2024-06-19
Fácil para llegar desde la estación de tren, y accesible al centro. Muy buena atención de todos los recepcionistas. Impecable. Linda estadía.
2024-06-18
Accueil fantastique avec Elisabeth toujours souriante et qui nous a donné de très bons conseils . Chambre neuve et bien insonorisée. Petit déjeuner parfait . Hôtel très bien situé Gros plus la place de stationnement Si nous revenons s à Florence nous séjournerons à nouveau dans cet hôtel Pascal et Marjorie
2024-06-17
La atención del personal, tanto del hotel como en el desayuno
2024-06-16
Great location and super friendly and helpful desk
2024-06-13
La proximité de la ligne de tram, facile d'accès, le calme de l'hôtel, la gentillesse et la disponibilité de tout le personnel, la qualité du petit déjeuner. On peut ajouter que la demeure est très belle et correspond à ce qu'on attend de l'esprit florentin. On a bien aimé.
2024-06-12
Hospitality,helpfulness,location
2024-06-11
The breakfast was outstanding particularly the honey 😋👍
2024-06-11
Les dames à l’accueil qui s’exprime en français et nous ont bien aidé. Accueil très chaleureux
2024-06-11
Your staff gave exceptional service!
2024-06-10
Das Personal war sehr freundlich und hilfsbereit. Toll!
2024-06-10
The staff was very kind and helpful. We really enjoyed the new renovated room! Thank you
2024-06-10
Breakfast!
2024-06-10
The welcoming of the receptionist . Cleanness of the place and most of all it was so hot the water at reception you could have a drink from
2024-06-09
Staff, every one of them and especially Elizabeth were just marvelous, helpful, kind, compassionate. Thank you so much for making our stay so lovely.
2024-06-09
Amazing staff, very helpful.
2024-06-08
Situation près du tram permet de ne pas toucher la voiture pendant le séjour à Florence Chambre rénovée très agréable Accueil chaleureux
2024-06-08
Proximity to tram. Also clean bedding and towels everyday
2024-06-07
The friendliness and helpfulness of the staff.
2024-06-07
Le personnel et le confort des lits
2024-06-06
Modern and up to date design (we were told our room is newly remodeled). Excellent breakfast and staffs.
2024-06-03
The staff was extremely friendly and professional.
2024-06-03
Dusche
2024-06-03
Friendly concierge, breakfast daily, spacious room, comfortable bed
2024-06-02
posizione appena fuori da ZTL e raggiungibilità a piedi del centro
Fabulous
Valuta Hotel La Fortezza
Viale Giovanni Milton 95, Florence 50129, FI
+39 055 46 39 101
2025-06-01
Friendly staff and clean, very good breakfast