2024-10-18
The staff!
2024-10-18
..obviously your breakfast..a lot of time and effort goes into breakfast but do not lose sight of everything else..
2024-10-18
The very friendly and accommodating receptionist at the check-in desk. Also, the King bed was very comfortable.
2024-10-16
Il personale gentilissimo
2024-10-15
Hotel Parkplatz abgesperrt, Getränkeautomat mit vernünftigen Preisen, Lage zum Zentrum. Optimale Anbindung sollte man öffentlichen unterwegs sein.
2024-10-13
Très bien situ- et ses excellents déjeunes.
2024-10-12
L accueil et le dejeuner
2024-10-12
Greeting and check in was fantastic and the room was of a high standard. Breakfast and service was outstanding.
2024-10-11
The staff
2024-10-09
Posizione comoda per il tram
2024-10-09
Tout a été parfait , et un grand merci XXL à Elisabeth et Rafaele à la réception qui par leur aide et bienveillance ont rendu notre séjour parfait .
2024-10-08
Destacamos la tranquilidad, el desayuno y sobre todo la amabilidad y el buen trato de todo el personal.
2024-10-08
The staff was responsive and assisted with all our needs. Thank you
2024-10-07
Proximité d’une station de tramway et d’un arrêt de bus. Accueil chaleureux et à l’ecoute
2024-10-07
It is well placed on the outskirts of the city an easy 20 minute walk into the city. It's neat transport to the station or the city. It was very clean Breakfast was lovely with plenty of choice of cold and hot food.kitchen staff were very good. We had a lovely large comfortable bed It was good there was a safe and a fridge in the room and tea,coffee making facilities but ceramic cups would be good. Some of the reception staff were very helpful
2024-10-07
staff were exceptional
2024-10-07
Muy bonito y muy buen trato
2024-10-07
Customer Service was excellent. Elizabeth was very helpful, she provided all the information needed. She was always with a smile and pleasant to talk. she accomodate all our needs. than k you so much
2024-10-07
Localisation Personnel très agréable Chambre confortable et propre
2024-10-06
Staff at front desk were VERY nice.
2024-10-05
El desayuno, la tranquilidad y sobre todo el trato y la amabilidad de todo el personal.
2024-10-05
The staff, cleanliness, breakfast and location close to the tram and bus are strong points for the hotel.
2024-10-04
Great location.
2024-10-04
Sehr schönes Hotel in zentraler Lage
2024-10-04
Very near to the tram station.
2024-10-04
Location to trams....breakfast....
2024-10-04
The room was a beautiful size. I loved the skylight window and electric blinds. The staff were absolutely wonderful
2024-10-03
Zentrumsnahe Lage und Parkplatz am Haus
2024-10-01
Close to tram links
2024-10-01
Staff breakfast cleanliness location
2024-09-30
L'accueil , la dimension de la chambre et de la salle de bain, le calme .
2024-09-30
Freundlichkeit und Hilfsbereitschaft vom Personal
2024-09-29
The bed was very comfortable and the bathroom, while small, was adequate.
2024-09-27
Hospitality from staff was great, especially Elisabeth
2024-09-26
Breakfast was fantastic. I am vegan and have been used to dry toast with ham at most hotels. To have some vegan croissants made was unexpected and really made my day! On the second day, staff went above and beyond by also bringing me vegan yogurt. So attentive and helpful! The breakfast staff were outstanding.
2024-09-25
All the staff were amazing
2024-09-25
Location is good, very helpful staff, small hotel which is nice 👌, very clean with good facilities. I did miss not having bedside drawer but this is just my preference it wasn’t a problem. The local honey was amazing 🤩 I had some every morning .
2024-09-24
Une des hôtesses d'accueil était très gentille. Elle nous a indiqué où bien manger sans se ruiner et des lieux à faire.
2024-09-24
Amabilité des personnes de l'accueil
2024-09-22
Central to the areas of Florence we wanted to explore
2024-09-18
L'accueil et l'emplacement par au centre historique
2024-09-17
Super accueil à la réception avec d'excellents conseils pour visiter la ville. L'avantage est que l hôtel dispose d'un parking ou on peut laisser la voiture toute la journée le jour du départ
2024-09-17
Help provided by your staff
2024-09-17
Staff were extremely helpful and it is very well situated for visiting Florence.
2024-09-17
Staff
2024-09-16
Near a tram
2024-09-16
The staff way really great to deal with every day !!
2024-09-16
Reception staff
2024-09-16
The friendly welcome and all interactions with staff were great. The cleanliness of the room and the hotel in general was top class
2024-09-15
Car park and reception staff excellent
2024-09-15
We enjoyed five wonderful nights in Hotel la Fortezza. In spite of being near to Reception our room was quiet. It was also excellently designed and the décor was imaginative and in excellent condition. The king sized bed was very comfortable and the room was cleaned every day to a good standard. The reception staff were, without exception, only too happy to help us out, speak very good English, booked a taxi for our early departure and organised a take away breakfast without any fuss. We cannot recommend Hotel La Fortezza highly enough.
2024-09-14
The staff were very attentive and welcoming
2024-09-13
Friendly
2024-09-13
Habitaciones nuevas y confortables, desayuno fantástico
2024-09-12
24 hour check in, having our bed remade during the day, and an excellent breakfast.
2024-09-12
staff
2024-09-10
La tranquilidad del lugar, lejos del bullicio del centro de Florencia
2024-09-10
Very friendly and helpful staff.
2024-09-08
Breakfast and water in the entrance
2024-09-08
Staff was excellent, very friendly and helpful.
2024-09-07
Breakfast and friendlines and helpfulness of staff.
2024-09-07
The shower was the best and a nice luxury The bed was super comfortable The room was lovely spacious ,tasteful and stylish, The lady at reception was very helpful friendly and informative The location was perfect for our city break and close to the excellent tram service I would definately recommend ad would happily return
2024-09-06
A lovely welcome and peaceful setting. Thankyou
2024-09-06
Location and surroundings.
2024-09-06
Facilité d'accès au centre ville ( à pieds ou en bus) tout en étant au calme. Chaine de tv francophone Petit déjeuner inclus très bon Service de chambre impeccable
2024-09-05
Service
2024-09-05
Breakfast was amazing and we had a wide variety choices. The young gentleman at breakfast was super friendly and helpful. Love to hospitality and very accommodating
2024-09-05
Staff so helpful and positive
2024-09-03
Beautiful design and great location
2024-09-03
Posizione e colazione super
2024-09-02
Beautiful interior design of the hotel. Very good location close to the inner city but away from the crowd. Interior design excellent.
2024-09-02
Posizione, tranquillità
2024-09-01
The young lady that assisted with breakfast was so kind and sweet! We looked forward to seeing her smile each day. The other staff was wonderful as well. Great friendly, smiling staff.
2024-09-01
It’s a quiet location
2024-08-31
Professional and good
2024-08-31
The staff were very helpful and were welcoming when we arrived
2024-08-30
El desayuno, la decoración de la entrada y la recepción. La habitación cómoda y amplia
2024-08-30
Reception staff were very helpful, pleasant and thoughtful.
2024-08-30
Toller Service, Koffer wurde auf das Zimmer gestellt. Das Personal beim frühstück war sehr freundlich und aufmerksam.
2024-08-30
All the staff were very helpful and they provided excellent service. The daily breakfast was always fresh and excellent! Thank you very much!!!
2024-08-29
Close to transportation, parking, excellent breakfast and professional staff.
2024-08-29
staff portineria molto gentile e attento
2024-08-29
All the suff was amazing and helping
2024-08-28
La atención del personal y la disposición de dar solución a mi problema con el aire acondicionado fueron excelentes. Muy amables.
2024-08-28
L'ubicazione fuori dalla ztl ma comunque a ridosso del centro.
2024-08-27
Taille de la chambre très spacieuse et du lit
2024-08-27
Tutto nuovo o molto ben tenuto, senza neanche un difetto sia in camera che nella sala colazione! Bravi!
2024-08-27
The location and the friendly staff at the reception and at the breakfast!
2024-08-27
Location, parking, staff
2024-08-26
Staff was very helpful!
2024-08-25
Disponibilità parcheggio,in primis!
2024-08-25
The staff were always pleasant and very helpful thank you to the house keeping staff for cleaning our room daily
2024-08-25
Elisabeth on reception.. Ken during breakfast..both were very smiley..approachable and helpful.
2024-08-25
The front desk was excellent and helped us several times with questions. We were able to arrange a taxi for 4:30 am and offered a box breakfast! Thank you so much!
2024-08-24
Ein sehr sauberes Hotel. Das Personal war stets freundlich, aufmerksam und hat uns den Aufenthalt wirklich sehr schön gemacht. Vielen Dank an das gesamte Team
2024-08-23
Lovely building and quiet area.
2024-08-23
Breakfast
2024-08-23
Welcome and happy staff. Brilliant service at breakfast. Very comfortable beds.
2024-08-23
Friendly and helpful staff
2024-08-23
Le reste de l'hôtel reste très bien. Merci pour le séjour.
2024-08-23
Breakfast and reception staff
2024-08-22
Staff were very helpful
2024-08-22
From our initial welcome to the time we left Elizabeth on front desk was friendly welcoming and funny. The breakfast was excellent choices and staff very professional
2024-08-22
Su personal; su muy buena disposición hacia el cliente
2024-08-22
The proximity to the train station.
2024-08-21
Colazione e staff
2024-08-20
Clean
2024-08-20
Trato recepción, habitación totalmente reformado y colchón y almohada bienisimos
2024-08-20
Atencion, habitacion y limpieza
2024-08-19
Accueil du personnel, au petits soins pour le client, très serviable. Nous a aidé sur un plan de la ville pour la visite. Accueil parfait
2024-08-18
Emplacement de l'hôtel proche du centre , avec tramway à 5mn , quartier très calme . Nous avons été très bien accueillis par Elisabeth et Raffaele dont nous garderons de très bons souvenirs . Nous y reviendrons bien volontiers.
2024-08-18
Parcheggio privato, colazione di qualità, e posizione comoda.
2024-08-17
Personale molto gentile e posizione ottima
2024-08-17
Clean and comfortable and close by to everything walking distance
2024-08-16
POSIZIONE RISPETTO AL CENTRO DELLA CITTA', PARCHEGGIO AUTO
2024-08-16
Personal Frühstück
2024-08-14
Amabilidad en recepción
2024-08-13
Hôtel proche des sites touristiques
2024-08-12
Le parking sécurisé, même s'il est un peu cher. L'amabilité du personnel. La superficie de la chambre et la qualité de la literie. Le petit déjeuner.
2024-08-11
Accueil, disponibilité, attention de l'ensemble du personnel. Séjour superbe ! Je conseille
2024-08-10
Lit super confortable personnel au top de la réception au cuisine ainsi que le directeur proche de tout les sites
2024-08-10
Parking Transport Petit déjeuner
2024-08-10
Bed was extremely comfy. All staff extremely friendly and welcoming. Room was a nice, large size with an amazing sky window. Breakfast buffet had good selection of foods.
2024-08-09
Tout au top
2024-08-09
Posizione e pulizia
2024-08-09
TOUT : notamment l'accueil chaleureux, la disponibilité, l'attention, le service de l'ensemble du personnel, le parking intérieur, la possibilité d'accéder à pied au coeur de Florence.
2024-08-07
La gentillesse du personnel et le petit déjeuner parfait et très varié et goûteux.
2024-08-06
Le petit déjeuner est.impeccable et très bon. Le personnel est super gentil et à l ecoute
2024-08-06
Pulizia e comodità
2024-08-04
Reception staff really friendly and helpful. Hotel felt clean and secure. Very comfortable standard rooms. Good location for tram.
2024-08-04
Short way to the station. Also easy to walk to the city center. Receptionists always happy to help .
2024-08-04
Perfect breakfast, kind staff, location, parking.
2024-07-30
Staff were great, and very welcoming
2024-07-29
Staff friendliness and professionalism Welcoming
2024-07-29
The friendliest of staff and very warm welcome with loads of information. Location of the hotel and relaxed atmosphere 😀
2024-07-24
The staff were so lovely and helpful both on our arrival, during our stay and when we were checking out.
2024-07-20
staff was very friendly and helpful
2024-07-17
The staff were all lovely and welcoming.ken in the breakfast room especially so
2024-07-15
Good hotel staff
2024-07-13
Le parking
2024-07-12
All the hotel staff where great
2024-07-12
Personal muy amable y atento, instalaciones muy limpias, cama muy comfortable, desayuno muy variado y completo. Muy buena ubicación. Gracias por la atención el día de mi cumpleaños.
2024-07-12
It was lovely and very friendly would recommend
2024-07-12
L'amabilité de Raffaelle à la réception, celle du Mr au petit déjeuner, le parking et le confort des chambres
2024-07-11
Gentilezza , professionalità, disponibilità, pulizia Mi sento a casa da voi.
2024-07-09
Parking en patio interior, muy cómodo.
2024-07-08
La colazione
2024-07-08
Staff was wonderful and very helpful!
2024-07-08
El desayuno
2024-07-07
La amabilidad del personal, el desayuno y el techo del recibidor! Todo encantador !
2024-07-07
La comodidad de sus camas almohadas ,la ducha a presión
2024-07-06
Parkingplace
2024-07-05
Estupenda atención del personal del hotel
2024-07-04
L'accueil, le stationnement, l'emplacement et la gentillesse de la dame à l'accueil, qui nous permis de faire le check-out un peu plus tard que prévu. Merci beaucoup!
2024-07-03
Location good
2024-07-03
Breakfast was wonderful. The location was great. Once we received our room (second night) everything was good.
2024-07-03
Très bon accueil. Personnel de chambre et du petit déjeuner très agréable et serviable. Hôtel très très bien situé à 2 minutes de la station de tram qui vous emmène en ville ....hôtel très bien situé pour parcourir à pied la ville et le centre historique. Hôtel très propre et calme. IDEAL pour visiter Florence et votre voiture est en sécurité dans le parking de l'hôtel. Merci à Rafaelo et à Elisabeth pour leur accueil.
2024-07-02
The staff was very warm, welcoming and extremely helpful.
2024-07-01
Cama King, simpatia, espaço na varanda, café da manhã.
2024-06-30
The parking, the location, the building :-)
2024-06-28
Absolutely lovely stay - definitely will be back - thank you
2024-06-28
Le Uova strapazzate della colazione
2024-06-27
Le nuove stanze sono perfette, ben arredate e splendidamente insonorizzate
2024-06-26
Cama grande y confortable , muy limpio ,perfecto para el descanso , muy bien comunicado con el centro histórico. La atención del personal es excelente, sin duda repetiremos.
2024-06-25
Localisation et possibilité de stationner véhicule
2024-06-25
Le parking sécurisé
2024-06-24
It would have been great if the mini fridge was in working condition.
2024-06-24
The reception staff was very friendly and helpful.
2024-06-23
Siamo stato accolti com una otima acolhenza
2024-06-22
Le calme la nuit...
2024-06-22
The breakfast, the location, the wifi and the staff
2024-06-22
Le calme et la proximité du tramway
2024-06-22
Freundlicher Empfang an Rezeption. Gutes und reichhaltiges Frühstück. Parkplatz Angebot.
2024-06-21
The location was quiet, the communication with the tram was good and the breakfast was very good.
2024-06-21
Desayuno increíble, exquisito y de calidad todo. Personal del hotel y limpieza excelente. Recomendable 100%
2024-06-19
Fácil para llegar desde la estación de tren, y accesible al centro. Muy buena atención de todos los recepcionistas. Impecable. Linda estadía.
2024-06-19
Très bon accueil Le parking est un plus
2024-06-18
Accueil fantastique avec Elisabeth toujours souriante et qui nous a donné de très bons conseils . Chambre neuve et bien insonorisée. Petit déjeuner parfait . Hôtel très bien situé Gros plus la place de stationnement Si nous revenons s à Florence nous séjournerons à nouveau dans cet hôtel Pascal et Marjorie
2024-06-17
La atención del personal, tanto del hotel como en el desayuno
2024-06-16
Great location and super friendly and helpful desk
2024-06-13
La proximité de la ligne de tram, facile d'accès, le calme de l'hôtel, la gentillesse et la disponibilité de tout le personnel, la qualité du petit déjeuner. On peut ajouter que la demeure est très belle et correspond à ce qu'on attend de l'esprit florentin. On a bien aimé.
2024-06-12
Hospitality,helpfulness,location
2024-06-11
Your staff gave exceptional service!
2024-06-11
The breakfast was outstanding particularly the honey 😋👍
2024-06-11
Les dames à l’accueil qui s’exprime en français et nous ont bien aidé. Accueil très chaleureux
2024-06-10
The staff was very kind and helpful. We really enjoyed the new renovated room! Thank you
2024-06-10
Das Personal war sehr freundlich und hilfsbereit. Toll!
2024-06-10
The welcoming of the receptionist . Cleanness of the place and most of all it was so hot the water at reception you could have a drink from
2024-06-10
Breakfast!
2024-06-09
Staff, every one of them and especially Elizabeth were just marvelous, helpful, kind, compassionate. Thank you so much for making our stay so lovely.
2024-06-09
Amazing staff, very helpful.
2024-06-08
Proximity to tram. Also clean bedding and towels everyday
2024-06-08
Situation près du tram permet de ne pas toucher la voiture pendant le séjour à Florence Chambre rénovée très agréable Accueil chaleureux
2024-06-07
Le personnel et le confort des lits
2024-06-07
The friendliness and helpfulness of the staff.
2024-06-06
Modern and up to date design (we were told our room is newly remodeled). Excellent breakfast and staffs.
2024-06-03
Friendly concierge, breakfast daily, spacious room, comfortable bed
2024-06-03
The staff was extremely friendly and professional.
2024-06-03
Dusche
2024-06-02
posizione appena fuori da ZTL e raggiungibilità a piedi del centro
2024-06-01
L accueil d Elisabeth et ses conseils. Très bel établissement.
2024-06-01
Staff a as nd comfort
2024-06-01
WE LOVED ELISABETH, THE RECEPTIONIST, SHE WAS OUTSTANDING AND REALLY FRIENDLY. ALL THE STAFF WERE VERY FRIENDLY TOO, BUT WE HAD SUCH A LAUGH WITH ELISABETH. I WISH NOW THAT WE ASKED FOR DETAILS OF THE TRAM BECAUSE WE WALKED INTO THE CENTRE EVERYDAY AS WE WERE AFRAID THAT WE WOULD BE ON THE WRONG TRAIN OR TRAM MANY THANKS, STEPH, ROY, BECKS TERRELL WHEN COMING AGAIN I WILL DEFINITELY ASK FOR THOSE DETAILS.
2024-05-30
Le petit-déjeuner
2024-05-30
Cortesia e disponibilità dello staff e posizione ottima per raggiungere il centro città sia con mezzi che a piedi.
2024-05-30
La posizione Dell’hotel.
2024-05-29
Le petit déjeuner était vraiment copieux et avec beaucoup de choix de produits salés et sucrés
2024-05-29
Personal war sehr freundlich Frühstück war sehr gut
2024-05-29
All the staff that we encounter were just the nicest, courteous and polite. I really loved the honeycomb at breakfast.
2024-05-28
Breakfast had a good selection. All staff were friendly and helpful.
2024-05-28
All the employees were just very welcoming and courteous from the staff at the reception to the staff that we met at breakfast. Thank you making our stay so agreeable.
2024-05-27
Ras
2024-05-25
Breakfast
2024-05-23
L'accueil
2024-05-23
Everyone was kind and helpful...just the electrical issue.
2024-05-23
Breakfast was superb!
2024-05-22
Wonderful staff who are so kind and friendly
2024-05-21
All staff were very helpful and accommodating to our request and gave us help when we were trying to navigate around the city.
2024-05-20
Accueil du personnel
2024-05-19
Gentilezza disponibilità
2024-05-19
Beautiful and spacious hotel, friendly staff
2024-05-19
Comodo come posizione, fuori ZTL; bene la disponibilità di avere il posto auto; accogliente, tranquillo e silenzioso.
2024-05-19
Evening special menu was excellent
2024-05-18
Friendliness of staff and excellent breakfast.
2024-05-18
Staff were all very friendly and helpful
2024-05-18
Staff very helpful and went out of thier way to offer solutions. Great knowledge and dealing with allergies at breakfast. Lovely lady on reception too.
2024-05-18
Staff were superb.
2024-05-16
The views, staff and food were very good.
2024-05-16
Sehr freundliches Personal
2024-05-16
Breakfast was outstanding! The variety and quality of the food was amazing!
2024-05-16
Location
2024-05-15
Friendly and helpful
2024-05-14
Collocato in un punto strategico della città, ottimo e sicuro il parcheggio interno, facilità di spostamento verso l'interno e l'esterno della metropoli.
2024-05-14
Sehr nettes und hilfsbereites Personal.
2024-05-13
Colazione
2024-05-12
Très bon accueil
2024-05-12
Breakfast was great, I like the italian style breakfast and it was good to see that the major part of the breakfast was pastries and cornettos.
2024-05-11
La place de parking.
2024-05-11
Staff
2024-05-10
Staff
2024-05-10
La comodità al tram
2024-05-10
La colazione
2024-05-08
Grande professionalità e gentilezza di tutto il personale e l’ottima colazione
2024-05-08
The friendliness of the staff was amazing. The bed also very comfortable. And the location is perfect. We were very happy during our stay.
2024-05-08
All staff were pleasant and Elizabeth on reception was particularly helpful When we weren’t happy with our first allocated room.
2024-05-07
The staff was really friendly and helpful!
2024-05-06
Very nice staff.
2024-05-06
friendly and hospitable staff with a sense of humor
2024-05-06
All the staff were friendly.
2024-05-06
Best breakfast, comfortable bed and warm service!
2024-05-06
Sehr freundliches Personal Sollten gut bezahlen
2024-05-05
Staff were friendly and helpful. Breakfast choice was amazing
2024-05-04
Propreté
2024-05-04
Friendly and helpful staff
2024-05-04
La proposition de pouvoir garer notre voiture des le matin de notre arrivée. L'emplacement de l'hôtel par rapport au centre de Florence. Tout est accessible a pied. Un accueil chaleureux.
2024-05-04
Zona calma oltre la comodità del parcheggio
2024-05-02
Location is good for trams and train link's.
2024-05-01
The breakfast and staff were amazing! I missed her name, but a lovely young lady even remembered our coffee order on our second morning.
2024-05-01
Personnel très aimable et disponible
2024-04-30
Friendly staff and great breakfast
2024-04-30
Staff are very helpful and polite
2024-04-29
Posizione.
2024-04-29
Location , breakfast and helpful staff
2024-04-28
Gentilezza. Accoglienza, Pulizia, Posizione e colazione super
2024-04-28
Welcoming and friendly staff/front desk and dining Clean and comfortable room Good varied breakfast; great coffee made by staff Close to tram and quiet area
2024-04-28
l'accueil d' Elisabeth et le personnel du petit dejeuné
2024-04-28
Accoglienza calorosa e cordiale, pulizia e colazione gustosa e variegata
2024-04-27
Bien situé, personnel et service agréables.
2024-04-27
Elisabeth went above and beyond for all guests. She helped us tremendously and every time we went to the lobby she was helping someone else always with a smile.
2024-04-25
location
2024-04-25
Professionalità e cordialità del personale, tutti bravissime e in particolare la ragazza della reception. Top!
2024-04-24
Posizione tranquilla e possibilità di parcheggio
2024-04-23
Staff very friendly & very helpful
2024-04-23
La gentilezza del personale, la calma e la pulizia dell'hotel
2024-04-23
Your breakfast was wonderful and the location was so close to the tram station that getting around was very easy. Loved how big the bed was too.
2024-04-20
Your staff were exceptional. Stephania and her colleagues did everything that they could to make my stay great.
2024-04-19
The staff on reception were very helpful. Great welcome and also made suggestions what we could do with our time. The manager/owner was very friendly and engaging.
2024-04-18
Excellent stay, will be back soon and recommend to family and friends
2024-04-18
Breakfast is superior
2024-04-18
Helpfulness of staff Gluten free breakfast choices Breakfast overall
2024-04-17
The lovely honey
2024-04-17
Friendliness and helpfulness of staff. Excellent breakfast
2024-04-17
Accoglienza, pulizia e posizione
2024-04-16
The man on reception when we arrived was extremely helpful and provided us with a map and suggestions of places to visit. Very helpful indeed.
2024-04-16
La colazione è ottima
2024-04-16
Tudo muito bom. Parabéns
2024-04-15
The breakfast was wonderful, the rooms were very clean, and we weren’t far from the tram which was very nice.
2024-04-14
Staff were all really friendly and spoke very good English! They helped us out a lot with booking taxi's, checking us in and changing money.
2024-04-13
Quiet location. Tasteful decor. Friendly, helpful staff. Reacted quickly when the toilet flush broke in room 109. Provided packed breakfasts on 2 mornings when we had early starts.
2024-04-12
L'accueil
2024-04-12
The staff were all lovely
2024-04-12
The staff
2024-04-11
Very friendly and breakfast was brilliant
2024-04-11
La gentilezza e disponibilità del personale
2024-04-07
Sehr freundlich und hilfsbereit
2024-04-07
Gentilezza, disponibilità
2024-04-06
L’accueil
2024-04-06
Das Frühstück
2024-04-03
Very helpful staff. There was an issue with the hairdryer in our room but this was dealt with immediately, which was excellent. All staff were friendly and helpful and nothing was too much trouble. Overall an excellent experience.
2024-04-01
Simpatia dos funcionários, localização e condições do hotel.
2024-04-01
In primis la cortesia e gentilezza dello staff, sempre gentile. Pulizia dei luoghi comuni e camere. Colazione ottima e staff adeguato.
2024-04-01
la gentillesse du personnel et son amabilité
2024-04-01
la camera che mi hanno assegnato molto spaziosa e comoda
2024-03-31
Good helpful staff. Great position for tram/ bus
2024-03-31
El desayuno
2024-03-31
Staff very kind and helpful. Amazing breakfast.
2024-03-30
Friendly
2024-03-30
Posizione eccellente
2024-03-29
Wunderschöner Empfangsbereich
2024-03-29
La hospitalidad del personal
2024-03-29
Excelente atención
2024-03-28
La disponibilité du personnel
2024-03-28
Kühlschrank im Zimmer, Wasserkocher mit Teebeutel und Kaffeestick, Zentrumsnähe und doch ruhig gelegen. Unbedingt empfehlenswert!
2024-03-28
Amabilité du personnel
2024-03-24
Frienfly, helpful staff, good location, nice room, good breakfast
2024-03-24
Ubicazione, colazione e caffe de la colazione
2024-03-23
L’accueil à la réception était top le monsieur super 👍
2024-03-23
Hotel staff made the trip comfortable.
2024-03-23
L’accueil est irréprochable le monsieur du matin est un personnage fantastique, toute l’équipe est au petit soin !!!
2024-03-22
Il direttore Raffaele
2024-03-22
Great service for your staff,
2024-03-22
Personale accogliente
2024-03-22
Lo elegante
2024-03-20
Staff were very helpful Breakfast was good Location was excellent
2024-03-19
Very helpful concierge and reception desk.
2024-03-19
Subito sei in centro
2024-03-19
People is very kind.
2024-03-19
Café da manhã e simpatia dos funcionários!
2024-03-18
Posizione e disponibilità parking, anche se con accesso non troppo agevole
2024-03-18
The staff is wonderful.
2024-03-17
All the staff were so welcoming, friendly and helpful. The room was basic but clean and the bed was comfortable. The location is perfect, only two short tram stops away from the centre.
2024-03-17
The location and value for money from Hotel La Fortezza is excellent. Everything is within walking distance or a short tram ride for those who don’t like to walk. The hotel is very clean, including the linen and towels. Our rooms were a little tired but they are redecorating and replacing furniture in many of the rooms. Staff are very helpful and will try to make sure your stay is as comfortable as possible.
2024-03-16
Pulizia
2024-03-15
Silenziosità, posizione e ricca colazione a buffet
2024-03-15
Il buon profumo di pulito quando si entra e la ricca colazione
2024-03-13
- colazione - pulizia - cortesia dello staff
2024-03-11
Gentilezza massima tutto staff
2024-03-11
posizione in città, cortesia
2024-03-10
Il personale, tutto
2024-03-10
Your staff were so kind and helpful - thank you
2024-03-09
The staff we so lovely, kind and helpful- thank you
2024-03-09
Great, helpful staff. Transport nearby. Restaurants, markets, museums and Cathedrals all within walking distance.
2024-03-08
Internal serwis and breakfest
2024-03-07
The breakfast! The choice and quality was fantastic!
2024-03-07
Lovely helpful friendly staff
2024-03-06
Breakfast employees war extremely friendly and provided excellent service with a smile :-)
2024-03-05
Colazione
2024-03-13
Posizione, vicino al centro ma leggermente decentrata e quindi con meno confusione. Piazza del Duomo raggiungibile in 15min a piedi.
2024-03-04
Reception team and breakfast experience was amazing
2024-03-03
Personale gentile.
2024-03-03
Very friendly and helpful staff We really enjoyed our stay and with luck, will return one day
2024-03-02
good size rooms, attentive and caring staff
2024-03-02
Amazing Breakfast
2024-03-02
Breakfast buffet was great and offered variety during the one week stay.
2024-03-01
La gentillesse du personnel.
2024-02-25
Super gentilezza
2024-02-24
Nice Hotel - friendly staff - good breakfast
2024-02-24
Breakfast bar
2024-02-24
Das Zimmer zwar klein aber Zweckmässig Ideal für 1-2 Nächte Zentral gelegen Parkmöglichkeit gleich nebenan im Parkhaus🙂
2024-02-21
Foyer
2024-02-21
The gentleman at reception was friendly and 100% professional. The hotel is charming. The breakfast was excellent.
2024-02-20
Ottimo rapporto qualità prezzo. La colazione ed il servizio sono altrettanto super
2024-02-19
Location was a lot closer to city center than I thought and with car parking made it the ideal location
2024-02-19
All the staff were excellent
2024-02-18
Rapporto qualità prezzo
2024-02-18
La posizione
2024-02-18
La proximité avec le centre historique rapidement accessible à pied. Quartier tranquille, aucun bruit la nuit et une excellente literie. Parking...
2024-02-18
Staff and position of hotel. Will be even better when rooms are refurbished which is taking place now.
2024-02-18
La facilité de se rendre au centre historique à pied ou en tram...Être dans un quartier tranquille, très calme...Excellente literie.
2024-02-17
Amazing employees!
2024-02-15
Excelente personal Buen desayuno
2024-02-15
Cura del cliente
2024-02-14
Tranquillo e ottimo collegamento perché vicinissima fermata tranviaria.
2024-02-14
Posizione, colazione , parcheggio
2024-02-14
posizione, gentilezza della addetta al ricevimento e del portiere di notte
2024-02-13
Parcheggio
2024-02-13
Soprattutto la colazione
2024-02-12
Simpatia personale - disponibilità ad accettare consigli - vicinanza servizi trasporto
2024-02-12
Posizione, parcheggio e colazione
2024-02-12
Il letto matrimoniale molto spazioso e comodo
2024-02-11
Le petit déjeuner
2024-02-11
Location Bedding comfort
2024-02-11
Gentilezza e disponibilità
2024-02-11
Sehr freundlich und zuvorkommend!
2024-02-11
Reception staff were just superb!
2024-02-11
habitaciones amplias y la amabilidad del personal
2024-02-09
Big bed Very good and complete breakfast Nice hot water Good location with restaurants close by
2024-02-09
le décor de l'hotel et la situation dans la ville
2024-02-09
Su magnífico trato, en especial Raphael que nos hizo sentir en casa y relación costo-beneficio
2024-02-09
Petit déjeuner bien consistant Courtoisie du personnel
2024-02-08
Il cassettonato
2024-02-07
Raffaele
2024-02-07
Ottima la colazione e la struttura è ben collegata con il centro cittá.
2024-02-06
Vicinanza alla fiera
2024-02-05
cappuccino a colazione veramente spettacolare! come essere al bar. materasso comodissimo profumo di pulito
2024-02-05
Massima professionalità e gentilezza.
2024-02-05
La collaborazione, la gentilezza e la fiducia nelle persone.
2024-02-04
Vicinanza TASTE e centro città
2024-02-03
The breakfast was excellent; the selection was extremely good. I am quite fussy about what I eat at breakfast and was not disappointed. The frame of honey was an excellent idea. The beds were comfortable. The room was warm. There was always hot water. And it was quiet; I am a light sleeper so this is important for me.
2024-02-03
everything was great
2024-02-03
Friendly staff. Comfortable beds. Peaceful and quiet.
2024-02-03
La gentilezza del personale
2024-02-02
Your staff were friendly and helped with any questions I had.
2024-02-02
The fabulous staff
2024-02-01
The exceptional staff and the location.
2024-02-01
colazione e accoglienza
2024-02-01
Hospitality
2024-01-31
Posizione strategica verso il centro, colazione salata /dolce ottima, gentilezza ed ospitalità! consiglio assolutamente!
2024-01-30
Buongiorno, i punti di forza che ha l'hotel Fortezza sono, in primis la posizione e cioè fuori dalla ZTL ( da considerare se si arriva in auto) in più x lo stesso motivo c'è la possibilitá di parcheggio in loco nel proprio cortile recintato...... E poi a 50 metri c'è la fermata del tram che passa ogni 5 minuti esatti e dopo solo 2 fermate hai la possibilitá di inoltrarti a piedi nella splendida storica città di Firenze.......X quando riguarda la camera e la colazione direi qualitá/ prezzo ottimo........ A presto
2024-01-30
La posizione
2024-01-30
Personale fantastico il proprietario è super di una gentilezza unica se torno a Firenze sarà la mia prima scelta....ad maiora!
2024-01-29
Lo staff e l'accoglienza hanno fatto la differenza
2024-01-29
Vicinanza al centro, posizione strategica
2024-01-29
Personale gentile e accogliente
2024-01-29
L'accoglienza
2024-01-28
Colazione ottima!
2024-01-28
Rich breakfast and kind staff in the reception
2024-01-28
Siamo venuti in vacanza con mia sorella in occasione del suo diciottesimo compleanno. Il personale, in particolar modo il direttore, sono stati gentilissimi e molto affabili facendoci sentire come a casa. Poi l’upgrade alla stanza di livello superiore è stato molto apprezzato. Perfetta la posizione, a due passi dal tram e a circa 15 minuti a piedi dal centro, in modo tale da rimanere comodi ma sufficientemente lontani dalla confusione.
2024-01-28
Location Parcheggio Cortesia personale
2024-01-28
Posizione qualità prwzzzo
2024-01-26
le petit dejeuner le confort du lit
2024-01-26
Posizione, Pulizia, Cortesia del Personale
2024-01-22
L'accoglienza e la volontà di soddisfare le esigenze e richieste dei clienti. Si trova in una posizione tranquilla e ben collegata con i mezzi pubblici.
2024-01-22
Il personale molto cordiale, sempre con il sorriso... Apprezzato il sorriso disegnato sul cappuccino, decisamente un tocco molto simpatico e di buon augurio per inizio giornata
2024-01-21
Il proprietario mezzo campano e mezzo toscano è davvero il TOP.
2024-01-21
La posizione, la colazione, la stanza, il letto comodissimo, il personale
2024-01-21
Le parking bien
2024-01-20
Accoglienza all'ingresso, Bevande calde a colazione ottime e preparate al momento , Camere pulite e silenziose
2024-01-20
Staff is very polite and ready to help
2024-01-20
La cortesia è l’accoglienza!
2024-01-19
Accoglienza
2024-01-19
Ottima accoglienza
2024-01-19
Amabilidad, limpieza, ubicación, infraestructura, excelente opción para hospedarse.
2024-01-19
Atención personal
2024-01-18
El desayuno y la amabilidad del personal
2024-01-15
L'accueil superbe et personnalisé, l'emplacement et le parking
2024-01-15
Staff were amazing and helpful.
2024-01-14
La posizione comoda per il centro, il personale disponibile, la pulizia, la colazione
2024-01-14
Localisation idéale avec le tram à 100 m qui ammene directement dans le centre !
2024-01-10
Il punto strategico su strada, la gentilezza dello staff, il parcheggio sicuro, la torta di mele strepitosa
2024-01-08
ACCEUIL ET LE CALME
2024-01-08
colazione
2024-01-07
Posizione garage cordialità
2024-01-07
Posizione, pulizia e disponibilità.
2024-01-07
La habitación con patio.
2024-01-07
personale gentile e disponibile ottima pulizia camera ampia
2024-01-06
Ubicación buena, caminando llegas al centro de Florencia
2024-01-06
Colazione
2024-01-06
Mi piaceva tantissimo il profumo sia all'ingresso dell'hotel che della camera. Il parcheggio interno è stato davvero comodo e ci ha permesso di trascorrere al meglio il nostro soggiorno.
2024-01-06
Il letto king size, la qualità del materasso, il drink di accoglienza, la buona accoglienza e l'educazione dello staff.
2024-01-05
La colazione ottima
2024-01-05
Buen desayuno, personal amable, parking, relativamente cerca del centro
2024-01-05
L accueil tres sympa
2024-01-05
Location, Breakfast, Parking lot, Staff
2024-01-05
Disponibilità parcheggio e vicinanza mezzi tram bici noleggio ecc e centro comodo anche a piedi. Visitato Firenze giorno e sera senza muovere la macchina
2024-01-04
Loved the attention that we got from the staff, everything was perfect and everyone was really kind
2024-01-04
La camera molto bella e letto molto grande e comodo.Quando tornerò Firenze prenoterò ancora da voi. Grazie
2024-01-04
Personale cortese, disponibile e rapido. Mia moglie non riesce a dormire sul letto "memory" ed abbiamo trovato la soluzione di far girare il materasso (dal vostro personale) risolvendo il suo problema. Bravi
2024-01-03
comodità ai mezzi pubblici e posto auto
2024-01-01
la gentillesse de tout le personnel
2024-01-01
Colazione, vicinanza al centro storico e ai servizi pubblici
2023-12-31
Simpatia del personale alla reception in particolare il sig. Raffaele. Lucernario in camera suggestivo
2023-12-30
El personal y el ambiente
2023-12-30
Su atencion
2023-12-30
Location
2023-12-28
L'accueil et le personnel ainsi que le déjeuner
2023-12-28
Colazione
2023-12-28
Costo - beneficio Solo se me hizo un poco Frio
2023-12-28
Cortesia
2023-12-27
Gentilezza
2023-12-27
Localisation
2023-12-26
Gentilezza e cortesia dello staff e della reception. Grazie a Raffaele e a Elizabeth: insuperabili. Eccellente la posizione e la fruibilità
2023-12-25
Breakfast was perfect!
2023-12-23
Il personale molto accogliente, gentile e professionale, grandi.
2023-12-23
Oltre alla gentilezza del proprietario e di tutto lo staff, le camere sono pulite e confortevoli…il letto è di una comodità assurda…se torno a Firenze sicuramente alloggerò qui, è senz altro lo consiglierei a chi ne avesse bisogno! Grazie
2023-12-21
La sua posizione dal centro città e i collegamenti ottimi con tram e autobus
2023-12-21
Posizione e rapporto qualità prezzo
2023-12-20
フロントスタッフが明るく対応してくれました。 近くの美味しいレストランを紹介してくれました。
2023-12-19
My stay of almost a whole week was excellent. Exceptional hospitality by Hotel Director Sig. Raffaelle he and his staff, including the breakfast crew, went out of their way to make my stay a perfect one by providing local information and an impeccable lodging experience. In fact I can’t wait to return, with my wife or other family or friends. I am very grateful for such a graceful stay. Complimenti!
2023-12-19
Breakfast
2023-12-19
Accoglienza, pulizia, posizione, tranquillità, camera
2023-12-17
Tudo! 🙂
2023-12-17
la colazione, la pulizia, la cortesia del personale, il silenzio
2023-12-16
Cortesia dello staff e la posizione.
2023-12-16
L'accoglienza del mitico Raffaele è un gran vanto.
2023-12-14
Accoglienza
2023-12-14
Parcheggio privato
2023-12-10
Posizione, colazione
2023-12-10
la location, la pulizia,la cortesia del personale e la colazione
2023-12-10
Stanze spaziose e colazione ottima per scelta e qualità
2023-12-10
A pochi passi dal centro, in posizione comoda, ben servita dalla tramvia, e posto tranquillo
2023-12-09
La entrada .todo muy bien 👍
2023-12-07
Posizione, camere e personale
2023-12-06
Ubicación, precio calidad
2023-12-05
Friendliness of the staffs
2023-12-03
Posizione e colazione e personale cordiale
2023-12-03
Friendly, helpful staff Rooms clean, good breakfast Good link to tram stop
2023-12-03
Excellent location within easy walk from the station & centre. Beautiful hotel , excellent & friendly staff, extremely clean room & no complaints highly recommend .
2023-12-04
Il personale super professionale , sempre disponibile , gentile e con un sorriso che riscalda . Ti senti a casa . Posizione strategica . Colazione curata , ottimi prodotti .
2023-12-02
Colazione
2023-12-02
The friendliness and helpfulness of all the staff. Absolutely everyone from the reception to cleaners were very polite and helpful
2023-12-01
Staff disponibile. Ottima colazione. Palazzo bello. Posizione ok.
2023-11-29
Gentilezza ed ospitalita'
2023-11-27
Some guests start conversations at, one time 02.00 hours and other time 04.00 on their room. That disturbed my sleep.
2023-11-27
Très bon accueil et serviabilité, très bon petit déjeuner, calme
2023-11-27
Rafaelle behind the reception desk was a great help to us. Giving us clear information about places to go and how to get there. All reception staff had time for us. Rooms very clean. Beds comfortable and quiet in room so we slept well.
2023-11-26
Rapporto qualità prezzo e cordialità.
2023-11-26
L’acceuil, le petit déjeuner et la personne du petit déjeuner
2023-11-25
La disponibilità la cortesia e la professionalità
2023-11-24
the staff were friendly and helpful enough
2023-11-23
Situación y tranquilidad
2023-11-20
Il parcheggio
2023-11-19
Ottima posizione sia per chi arriva con il treno, sia per chi arriva in automobile in quanto è fuori dalla zona ZTL seppur vicina al centro. La fermata della tranvia è molto vicina e il centro si raggiunge facilmente a piedi con una breve passeggiata. Lo staff della portineria è stato molto disponibile e ci ha fornito tutte le informazioni richieste. La colazione è varia e i prodotti molto buoni.
2023-11-19
Very helpful reception
2023-11-17
excellent location, lovely room, beautiful view
2023-11-16
La amabilidad del personal y la higiene
2023-11-13
La proximité du centre ville, l’amabilité et la disponibilité des personnels à l’accueil
2023-11-13
L'accueil Le petit-déjeuner La situation géographique
2023-11-11
Le petit déjeuner, le personnel très agréable, la qualité de la literie, le parking
2023-11-08
Posizione e ottima accoglienza
2023-11-08
Fantastic breakfast
2023-11-07
Clean room, helpful staff
2023-11-02
Terrific location and great comfort!
2023-10-30
The structure is lovely
2023-10-29
Easy access to trams. Friendly staff.
2023-10-28
Très bon accueil à notre arrivée... Maître d'hôtel charmant et chaleureux
2023-10-28
Parcheggio e posizione a due passi centro.
2023-10-26
The gentleman at the front desk was very friendly and helpful at check in and checkout.
2023-10-21
Very clean, great staff.
Eccellente
Valuta Hotel La Fortezza
Viale Giovanni Milton 95, Florence 50129, FI
+39 055 46 39 101
2024-10-19
cortesia e comodità