2026-01-27
The location and standard of the overall hotel was fantastic. Would definitely recommend.
2026-01-25
Tutto
2026-01-25
Camere belle e personale con il sorriso
2026-01-25
Cortesia, dimensione e arredamento camere, doccia enorme, molto moderno
2026-01-23
vengo alla Fortezza non ricordo più da quanti anni, finalmente camere e bagni nuovi!
2026-01-23
La tecnologia, si è dimostrata molto utile per la sicurezza
2026-01-21
Habitaciones totalmente nuevas
2026-01-20
Atendimento da equipe
2026-01-19
Camera con tutto il necessario e arredata con gusto.
2026-01-17
Grstione famigliare
2026-01-13
I particularly loved the wonderful welcome we got from Raffaele Galiero. He was so professional and willing to answer all our queries re Florence and its attractions. His magic touch has somehow touched all the staff we encountered at the hotel! Believe you me I will promote your wonderful hotel and its hospitality to all who ask me about accommodation in Florence. Well done to you all
2026-01-13
Wasn’t expecting that level of room, amazing acomodattions. During my all trip thought Europe the best hotel by far. Congrats.
2026-01-12
Mr Raphael at the reception was the nicest in all the hotel and a great aspect. Very clean hotel and well maintained!
2026-01-11
La doccia
2026-01-07
La chambre est magnifique , le lit très confortable, j'ai hâte de revenir.
2026-01-07
Accueil sympathique du personnel et parking 👍🏻
2026-01-06
Prezzo Posizione Qualità
2026-01-05
room and staff was amazing
2026-01-05
Allting var ok
2026-01-04
La proximité de l’arrêt du Tramway et le calme de l’hôtel.
2026-01-04
Extremely helpful and accommodating staff. We arrived several hours prior to check-in with our luggage and were immediately shown to our room. A classic old fashioned *** hotel, the kind that one sadly doesn't often find today.
2026-01-04
Le parking,la propriété, le calme,la literie, l'accueil et les informations demandées au personnel nous ont été très précieuses, exemple : où trouver un bon restaurant ☺️
2026-01-04
All is perfect!!!
2026-01-02
La atención
2026-01-02
Ubicación, confortable, amabilidad y un desayuno muy bueno.
2026-01-01
Servicio y atención de todo el personal. Excelente desayuno y la mejor ubicación,
2026-01-01
Posizione, centrale ma fuori del rumore .strada tranquilla
2025-12-31
El desayuno delicioso y variado, además todo el personal fue muy cordial. Nos encantó nuestra estancia, ¡muchas gracias!
2025-12-30
Accoglienza, pulizia, colazione, vicinanza centro, parcheggio interno
2025-12-30
Comodità del parcheggio privato vicinanza fermata tram per i centro
2025-12-29
Si trova a 15 minuti di caminata da tutti obietivi storici di FIRENZE.. Una meraviglia. Racomando con tuto il Quore.BRAVI , BRAVI. BRAVI.🥰
2025-12-29
Punto strategico per arrivare da per tutto
2025-12-29
Fermata dei mezzi e personale gentilissimo
2025-12-28
La distanza con i mezzi che ti portano in centro in men che non si dica
2025-12-26
La qualità dell'offerta. Qualità dell'accoglienza, qualità dei servizi tutti. Disponibilità del personale
2025-12-26
Oltre alla posizione strategica per chi vuole visitare il centro città senza ritrovarsi nel mezzo del caos, la ristrutturazione delle camere (ancora in corso di realizzazione) ha migliorato notevolmente il confort e l'estetica delle camere Inoltre la qualità e varietà della colazione resta sempre un valore aggiunto dell'hotel. La cortesia di Raffaele e di Elisabetta alla reception sono il vero punto di forza della struttura!!! Ci torniamo sempre volentieri.
2025-12-26
Parcheggio in hotel
2025-12-24
Disponibilità e accoglienza
2025-12-24
Cordiali e soprattutto Raffaele molto simpatico
2025-12-24
Il sig. Raffaele, persona eccezionale
2025-12-23
You were in an excellent place to reach downtown Firenze and those walks with my love would always be in my heart. We will be back to it … do not worry we love the city.
2025-12-22
La atención en la recepción fue excelente, muy buen trato y siempre con una sonrisa. Y en los detalles está la excelencia cuando me felicitaron por mi cumpleaños. Muchísimas gracias.
2025-12-22
Accueil, gentillesse confort décoration
2025-12-22
The woman at reception
2025-12-21
La atencion del personal excelente
2025-12-20
Ottimo soggiorno all’Hotel Fortezza di Firenze. La posizione è davvero strategica, comoda per muoversi in città e ben collegata. La struttura è bella, curata e accogliente, con ambienti piacevoli e ben tenuti. Un grande complimento va soprattutto al personale: gentile, disponibile e sempre attento alle esigenze degli ospiti. Abbiamo apprezzato moltissimo il gesto di offrirci il caffè prima dell’orario di apertura della colazione, visto che dovevamo partire presto: una piccola attenzione che fa davvero la differenza. Le camere erano pulite e ordinate, garantendo un soggiorno confortevole. Comodo anche il parcheggio in loco, disponibile al costo di 20 euro a notte, soluzione pratica per chi arriva in auto. Esperienza decisamente positiva, hotel consigliato!
2025-12-20
The Coffee of Patrick was excellent
2025-12-19
We loved our room and our room view. Very modern. Staff was wonderful. We do not recall our room number, but we stayed from the 14th-17th of December and our reservation was under Pablo Friedmann.
2025-12-18
Posizione e rapporto qualità/prezzo
2025-12-17
Very nice decoration and comfortable beds
2025-12-16
Tutto perfetto, la pulizia, la gentilezza e disponibilità del personale, la vicinanza alla fermata della tramvia. Torneremo sicuramente
2025-12-14
Possibilità del parcheggio interno.
2025-12-14
Stanze e bagno bellissimo
2025-12-12
Good location and very kind staffs! We had really great time here.
2025-12-09
L’écoute et la gentillesse
2025-12-08
Amabilidad y trato de todos los empleados
2025-12-08
Las habitaciones son perfectaa, así como el trato recibido por todos los empleados
2025-12-07
Posizione
2025-12-07
Hôtel très propre et refait a neuf
2025-12-04
Professionalità cortesia dello staff e la colazione
2025-12-04
Personnel très souriant toujours à l'écoute et prêt à satisfaire les demandes. Petit déjeuner excellent très copieux et varie. Nous avons passe 6 nuits dans cet hotel et la chambre toujours impeccable et confortable. De plus cet hôtel est très bien situé près du centre et bus et tramways à proximité.
2025-12-01
The beds and the design-decoration
2025-11-30
Pulizia, posizione, cortesia del personale
2025-11-30
Friendly staff always helpful. And room was supe clean. Thank you
2025-11-30
Colazione
2025-11-30
Disponibilità e gentilezza del personale, ottima camera e pulizia
2025-11-30
La disponibilità del.parcheggio dopo il checkout, conveniente e veramente essenziale
2025-11-29
The mattress!!! And the diggings and the pillow. bániou. Tutto perfetto! Manca solo un po' più di tensione resistente, perché quando ho dovuto usare l'asciugacapelli, è saltato il fusibile e il termosifone del bagno non ha funzionato.
2025-11-29
Accoglienza, disponibilità, gentilezza e posizione strategica
2025-11-28
Breakfast was awesome in quality and taste.
2025-11-27
Les chambres ont été faites à neuf. Merci encore à Elisabeth, pour son accueil et professionnel.
2025-11-27
Vicino centro, park
2025-11-27
Breakfast and size of room
2025-11-26
Staff was very helpful
2025-11-24
Ristrutturazione camere
2025-11-24
El desayuno sin gluten excelente
2025-11-24
Staff at breakfast, polite, humble & friendly
2025-11-24
Excelente desayuno sin gluten
2025-11-22
Camera rinnovata, posizione
2025-11-22
Super pulizia
2025-11-22
Il parcheggio privato anche se a pagamento
2025-11-21
Excellent Staff
2025-11-20
Very clean room and comfortable spacious bed.
2025-11-20
The cleanliness, the location, the quietness, and the value. Would definitely stay here again!
2025-11-17
Très belle rénovation, proche du centre-ville et parking sécurisé.
2025-11-16
Il personale è professionale e gentile, in particolare il signor Raffaele che ci ha veramente conquistati. L’ hotel è bello, pulito, situato in una zona tranquilla e comoda al centro. Molto buona e varia la colazione. Ottimi i consigli ricevuti, abbiamo mangiato benissimo nei ristoranti suggeriti. Ci siamo trovati molto bene, vi faremo sicuramente pubblicità. Speriamo di tornare presto!
2025-11-15
10 eur breakfast
2025-11-15
The breakfast was excellent.
2025-11-15
presenza parcheggio e comodo al centro citta
2025-11-15
Local , and The employes
2025-11-14
Recently remodeled - Nice Room
2025-11-12
Rooms were spacious and very clean
2025-11-12
Breakfast Staff Excellent and accommodating Front Desk always helpful to hotel guests and their food recommendations excellent job. Rooms always clean with fresh towels and bed made excellent
2025-11-11
Lo specchio al bagno per le sopracciglia e la barba per gli uomini, anche se il parcheggio dell'hotel e pieno c'è una piccola area ed il ponte nelle vicinanze, ben collegata con fermate molto vicine.
2025-11-09
The ability to drop our bags off when we arrived before check-in and again after checkout. And letting us hang out in the lobby/foyer area for around an hour as we waited before our late afternoon train departure.
2025-11-09
Tout est très bien l’emplacement à quelques pas du tram et des bus, le parking est une véritable chance, le personnel est très agréable avec une mention pour le gardien de nuit extra, le centre en 20 mn à pied je recommande vivement
2025-11-08
Le très bon accueil et le calme de la chambre 320 occupée
2025-11-08
accueil parfait.le personnel est à l écoute de ses clients.merci pour se séjour.
2025-11-08
Personell was exceptionally friendly and helpful, thank you so much!
2025-11-07
Loved the bathroom design. The courtyard outside our room was very quaint! Will be back soon! ♥️
2025-11-06
Breakfast
2025-11-05
La tranquilidad y descanso que ofrece,el confort de las habitaciones y la cercania al centro pero a su vez lejos del bullicio. Y ademas la cercania del tranvia para ir del aeropuerto al Hotel
2025-11-04
Molto bello, confortevole, colazione top, gentilezza e cortesia
2025-11-04
staff courtesy and break fast staff asking if we want to pack some pastries for eating later was excellent. Keep up the good work
2025-11-04
Parcheggio interno e posizione
2025-11-04
Location was very good and the Breakfeast was amazing. The concierge who checked us in was very nice as were all of your staff.
2025-11-02
Gentilezza e disponibilità, bell'ambiente!
2025-11-02
The staff was the best asset in the hotel. Always friendly and helpful and we really appreciated it. It made our stay very welcoming!
2025-11-01
The rooms are beautifully decorated. Special thanks for the lemon water in the lobby. I would also like to mention the friendly staff at the reception
2025-11-01
O café da manhã foi o melhor da minha estadia na Itália. MUITO BOM
2025-11-01
Parcheggio
2025-11-01
The Comfort 2000 is amazing!
2025-10-31
The staff in general and in particular Elisabeth in the reception. She was so nice and went far and beyond to help was with anything we needed. Thank you so much. 🌷
2025-10-31
Your front desk staff was VERY helpful. Your maids do a great job.
2025-10-29
Nach der täglichen Reinigung hat das Zimmer immer sehr angenehm gerochen. Das ist uns jedesmal positiv aufgefallen.
2025-10-29
Very friendly staff . Most welcoming
2025-10-28
The cleanliness and the scent from the central air conditioning was a subtle but classy touch.
2025-10-28
Die Sauberkeit und nach der Reinigung hat es im Zimmer immer sehr angenehm geduftet. Das Zimmer war angenehm groß und das Bad sehr schön.
2025-10-27
Professionalità e gentilezza del personale tutto Ottima scelta per la colazione
2025-10-26
La habitacion
2025-10-26
Personale più che professionale . Posizione a pochi passi dalla stazione e vicina al centro città
2025-10-25
Guest services, breakfast selection, friendly staff
2025-10-24
Loved the staff! Super accommodating to all our needs with our luggage and taxi requests!
2025-10-24
Overall, the experience was wonderful and a great value. If we come back through Florence, we will definitely stay again.
2025-10-24
Le calme l'accueil et la propreté
2025-10-24
The front staff - no matter what time of day it was the employee on duty was super friendly and very helpful. They were truly wonderful!
2025-10-23
Много любезни, най вече рецепцията
2025-10-23
I very much appreciated the recommendation of the restaurant Il Clarinetto. The staff were all very friendly and helpful. I had a problem with mosquitos in my room -- it was handled immediately and effectively. This was the best hotel experience I have ever had!
2025-10-23
The staff were extremely helpful and welcoming ,
2025-10-23
The staff...always greeted with a smile. Very helpful. A huge thank you to the staff from us.
2025-10-23
Early check in was so appreciated!!
2025-10-23
We were made to feel at home. Very comforting. Made our stay free of worries or complaints. Loved our stay and would return many times.
2025-10-23
La disponibilità e gentilezza del personale
2025-10-22
The modern rooms and having a fridge- most places don’t have this. The shower was lovely. Very clean.
2025-10-22
We stayed 10 days. Family atmosphere, car parking and perfect situated for La Fortezza or visiting the city. I have the feeling that I know the place like home.
2025-10-22
I liked the room and shower. Staff were all very friendly and helpful.
2025-10-21
Electronic modern technology in a familiaal feeling. The style of decoration and lighting of the bathroom and room.
2025-10-21
Roof top deck close to amenities and beautiful hotel
2025-10-20
Quiet atmosphere. Close to transport links to the centre which meant that there was the best of both worlds.
2025-10-20
Der Parkplatz im Hof war sehr gut.
2025-10-19
Near transport links and great restaurant
2025-10-18
Excellent reception staff! Friendly, helpful, great information.
2025-10-18
Posizione
2025-10-17
Elisabeth receptionist fantastica, colazione molto buona, e l'hotel è ben collegato con i mezzi pubblici
2025-10-17
la gentilezza dello staff (in particolare Elisabeth) a venire incontro alle mie esigenze
2025-10-16
Das Bad
2025-10-16
The staff was friendly and kind
2025-10-16
location, neatness, quaint charm
2025-10-16
Beautiful hotel
2025-10-16
Location was fantastic. Tram stop was great.
2025-10-16
il letto era molto comodo; l'hotel è ben collegato con i mezzi pubblici e la colazione era molto buona
2025-10-15
Elizabeth en la recepción, excelente. Muy buen hotel.
2025-10-15
L'accueil d'Élisabeth a été plus que de qualité. Elle a su nous proposer une chambre adaptée à nos demandes et nous recommander les restaurants et lieux cultes à visiter. Son sourire est à l'image de la qualité du service rendu.
2025-10-15
Hospitality is the main strength of the hotel!
2025-10-15
La atención de Elizabeth…excelente!!!
2025-10-14
Our room was excellent enjoyed the courtyard and size of room very happy
2025-10-14
How clean and modern the room was, especially loved the shower picture
2025-10-14
All staff were very friendly. It was also great to have our luggage taken to the room when we returned from a walk to check in. The breakfast was a good choice also and welcoming staff in the restaurant
2025-10-12
The very capable and friendly staff!
2025-10-11
The ceiling in our room, the shower room and its clever design to see the original ceiling. Beautiful spacious and very clean room. Very friendly staff.
2025-10-11
Desk Manager was very helpful about everything. Suggested great restaurants, secured taxi for us. Courteous and friendly. Breakfast staff very nice and efficient. Would stay here again and recommend to friends.
2025-10-11
Proximity to the T2 tram line - for access to the airport.
2025-10-11
Staff
2025-10-10
The staff was very kind. Breakfast was refilled promptly.
2025-10-10
Very good location, able to get around Florence easily by taxi. The breakfast buffet was delicious every morning. The hotel staff was so helpful and supportive and helped book our train trip to Rome.
2025-10-10
Loved the combination of price, location, and ability to host 4 people in the same room. Loved the staff who were always so helpful and smiling.
2025-10-10
The staff were extremely helpful and friendly and the wireless was easy to use.
2025-10-09
The service from the ladies at the breakfast was the best ever!! The warmth of the ladies in the recpetion.
2025-10-08
Helpful front desk gave suggestions on good places for dinner. It was a woman, but we forget her name. Excellent breakfast with very friendly staff
2025-10-08
Every thing
2025-10-07
Breakfast was excellent and we really appreciated having a takeaway breakfast on our last morning.
2025-10-06
The staff
2025-10-06
Staff were very friendly. Rooms were very clean. Nice to receive bottles on complimentary water in the fridge.
2025-10-06
Location is excellent Comfortable rooms Pleasant and helpful staff Clean and tidy
2025-10-05
In most hotels, the design tends to be sterile and generic, but at this hotel, we felt differently: from the floors to the furniture, every detail and subtle touch of light is noticeable everywhere, creating a warm and calming atmosphere
2025-10-05
Loved our stay here! Great location within walking distance of everything we wanted to visit. Staff very friendly and helpful. Loved our room with our own little courtyard to sit out and enjoy the weather
2025-10-05
Sehr, sehr freundliches Personal!!
2025-10-03
Petit déjeuner excellent. Accueil chaleureux. Chambre impeccable . Petite bouteille d'eau dans 1 frigo appréciable ainsi qu'1 bouilloire avec café et thé. Je recommande cet hôtel
2025-10-03
Loved the design of the room. Shower was fantastic. Bed was extremely comfortable.
2025-10-01
1. Front desk staff 2. Proximty to metro to Airport / town 3. Proximity to the Florence Irish Pub - after 25 days of Italian food, this place was a wonderful break!
2025-10-01
The ex Italian air force pilot who was on reception could not have been more helpful. When our flight to London was cancelled and the hotel was full, he went out of his way to find us a convenient hotel for our additional nights stay. He also provided great information on where to visit and eat. A total star!
2025-09-30
The cleanliness and by far the very friendly staff
2025-09-30
Fantastic breakfast and staff
2025-09-30
Rooms, breakfast and staff service.
2025-09-29
L’odeur dans la chambre
2025-09-29
Staff were friendly and polite! Keep it up !
2025-09-29
Exceptionally clean, pleasant and wonderful better than a 5 star hotel
2025-09-29
Location. Quietness. Excellent Reception. Comfortable bed
2025-09-28
Beautiful Lobby - lovely concierges
2025-09-28
Personale
2025-09-28
The decor was beautiful and the bathroom was amazing!
2025-09-27
Excellent reception staff. Great sdvice
2025-09-27
Posizione ottimale e facilmente raggiungibile sia a piedi che in auto che on i mezzi pubblici
2025-09-27
Receptionist at the desk went out of her way to help with questions and was very understanding and accommodating.
2025-09-26
Location , friendly staff and excellent spacious modern room
2025-09-26
Our room was super- had a velux window that we could open and close. Plenty of storage, great wifi and the shower was really fab. Location is so convenient for the tram. The staff were welcoming and very pleasant. We loved your hotel .
2025-09-26
Colazione, gentilezza degli operatori
2025-09-26
The receptionist was very helpful and friendly.
2025-09-26
La vicinanza al centro
2025-09-26
Sa situation Le calme de la chambre Son parking voiture
2025-09-26
The front desk ladies were so welcoming, knowledgeable and helpful!!
2025-09-25
Easy walk to some nice restaurants and a green space but not far from the train station.
2025-09-25
Le personnel professionnel et attentionné
2025-09-24
Location was great with a car. The terrace of our room was nice.
2025-09-24
La gentilezza di Stefania che mi ha assistito con un piccolo contrattempo personale
2025-09-24
Le personnel
2025-09-23
Perfect location
2025-09-23
Excellent design of room and fittings, lovely bathroom with glass ceiling to see the amazing ceiling, everything worked well in the room, people all helpful
2025-09-23
Excellent staff
2025-09-23
The accommodations were very nice. The location was good but one of the most outstanding parts of our stay was the breakfast.. great service and wonderful food! Well worth getting the rate that includes breakfast :)
2025-09-22
Your staff is welcoming
2025-09-22
Your front desk personnel Rafael and Stefania were excellent. They went above and beyond to get taxis and give directions and help us with anything we needed. They were the best staff of any we have encountered in Italy in the past two weeks. Would definitely come back if we’re knew they were there.
2025-09-21
Room was very modern with great facilities
2025-09-21
Tout le personnel , sans exception , est très professionnel , à l’écoute et toujours souriant- merci à tous
2025-09-21
Accueil de toute l’équipe de l’hôtel et disponibilité
2025-09-21
Everyone's very warm and welcoming. Nothing was too much trouble
2025-09-21
Breakfast was outstanding. Bed was very nice Everything clean and worked well.
2025-09-20
Posizione per cha fa un po'mil turista ed un po' frequenta il Careggi
2025-09-20
The breakfast staff were very helpful and good. Also frontreception was good.
2025-09-19
The very friendly and helpful staff
2025-09-19
Excellent customer service and friendly staff
2025-09-19
The building the modernity and cleanliness of the room
2025-09-19
Qualité de l’accueil et des services.
2025-09-18
Very friendly and welcoming staff. Thank you
2025-09-15
Location, friendly staff, functional rooms and a delicious breakfast - exactly what we needed!
2025-09-15
It was a big room
2025-09-14
Freundlichkeit und Serviceorientierung
2025-09-14
Colazione, parcheggio
2025-09-14
Situation géographique, proche du centre historique. Deux stations de tram à proximité. La tranquillité de l'établissement. Personnel sympathique
2025-09-14
Location was great for bus connections for tours
2025-09-14
Disponibilitat del personal
2025-09-13
It’s location is perfect for local transport.
2025-09-13
Posizione strategica
2025-09-13
So clean, modern, very high standards.
2025-09-12
taille humaine, accueil très chaleureux.
2025-09-12
Friendly Staff, good location, excellent breakfast, rooms were cleaned daily.
2025-09-12
We have been very pleased with the reception desk. The staff was very friendly. Specialist thanks go to Elisabeth who did everything to resolve some concerns. She was very kind and helpful! Thank you Elisabeth! Overall we have been very pleased with our stay at La Fortezza
2025-09-11
Breakfast and room disposition and cleanliness
2025-09-11
Posizione , accoglienza, disponibilità di tutto il personale, pulizia, colazione, materasso.
2025-09-11
Lounge room. Assortment of drinks. Location.
2025-09-11
The gentleman at reception always greeted us with a friendly smile. Hotel’s location is excellent, room is very comfortable, shower was easy to regulate.
2025-09-10
Fantastic breakfast!
2025-09-10
The very friendly person at the reception
2025-09-10
Good communication from staff. Good directions from train station.
2025-09-09
Close to everywhere
2025-09-09
Shower was amazing
2025-09-09
Staffs were helpful and friendly.
2025-09-09
The staff were amazing! The breakfast was very good!
2025-09-09
We have been very happy with our stay at the hotel The staff at the reception was very friendly and kind especially Elisabeth . She was very welcoming and helpful with a small concern that we had . We appreciate her help and efficiency. Thank you Elisabeth!
2025-09-09
Breakfast was fantastic and very good value
2025-09-08
Wir mussten bei der Abreise um 5.30 Uhr auschecken und hatten dies am Abend zuvor angekündigt. Wir vermuten, dass der ältere nette Herr der Hotel-Chef war, der uns den frühen checkout problemlos zusagt und nicht nur das, wir bekamen von ihm noch eine großzügig gepackte Lunchbox mit! Das war soo liebenswert und freundlich! So brauchten wir uns am Flughafen nichts mehr kaufen.
2025-09-07
personnel souriant _bien placé pour la visite proche des transports gare et tramway_ chambre calme
2025-09-06
Il parcheggio riservato e le camere accoglienti con la doccia ampia. Camere super profumate e sistemate. Ottimo i phon per capelli. Grande tv. Ottimo letto. L'hotel è un tre stelle ma offre servizi da 4 stelle.
2025-09-05
L’emplacement
2025-09-05
Staff was very kind and helpful. Great customer service. Specially Elisabeth, Caterina and Patrick.
2025-09-05
Shower was great and the bed was very comfortable.
2025-09-05
The staff.
2025-09-05
Accueil, emplacement calme, confort de la chambre, discrétion et disponibilité du personnel, en résumé un hôtel à recommander
2025-09-05
Clean, gentle reception, very good room, parking...
2025-09-04
Gentilezza
2025-09-04
Propreté Chaleur Excellent petit déjeuner
2025-08-31
The staff, especially the friendly and funny sir at the entrance.
2025-08-31
Colazione Personale Parcheggio Posizione
2025-08-31
Delicious breakfast!!!
2025-08-31
È situato in una zona abbastanza tranquilla della città è ben insonorizzato ed è a 20 minuti a piedi dal centro storico
2025-08-31
Everything
2025-08-30
El desayuno y la amabilidad de la gente
2025-08-30
Hotel reception were very helpful in giving us directions on how to get around Florence, and restaurant suggestions. We particularly enjoyed a conversation with "An Officer and a Gentlemen". Sorry, we didn't get his name. I think you know who that is.🙂
2025-08-30
Le personnel souriant et bienveillant
2025-08-30
L’accueil Le parking Les prix La literie La propreté
2025-08-29
Shower is gigantic
2025-08-28
Les oreillers pouvez vous nous dire où l’on peut trouver les mêmes merci
2025-08-28
Very attentive and kind staff.
2025-08-27
Staff, room and breakfast
2025-08-27
Les personnes à l’accueil ( surtout la dame métissé) ! Force de proposition et conseils pour passer un agréable séjour ! Toujours à disposition pour la moindre question Mention spéciale à la jeune personne qui s’occupe du petit déjeuner, très à l’écoute des gens et très serviable et avec le sourire !!
2025-08-27
La prima colazione
2025-08-27
Personal Frühstücksbuffet war sehr freundlich. Zimmerreinigung vorbildlich.
2025-08-27
La posibilidad del parking, la cercanía a la parada de metro para ir al centro. Destacar sobre todo la amabilidad y simpatía de la chica de la recepción y del desayuno.
2025-08-26
Le professionnalisme et la gentillesse du personnel de l’accueil.Encore merci à eux.
2025-08-26
La cercanía a la parada del metro
2025-08-26
Great location and friendly, helpful staff
2025-08-26
Location and the charming building
2025-08-26
Bagno stupendo con luci led
2025-08-26
Quiet location. Friendly staff.
2025-08-25
Excellent parking location
2025-08-25
Of the 3 hotels we stayed at in Italy, Hotel La Fortezza was the only one to have an in-room coffee service. This was a definite strength.
2025-08-25
Breakfast was splendid...actually the best we got in Tuscany
2025-08-24
Localização Pequeno almoço Tamanho do quarto
2025-08-24
very nice and clean
2025-08-24
Breakfast and shower, room was good size. Thanks for a great stay
2025-08-24
l'accueil.
2025-08-23
L’accueil
2025-08-23
Everything
2025-08-22
La personnel ultra sympathique et attentionné Bravo à vous et 1000 mercis
2025-08-22
The staff all are very nice
2025-08-21
All the staff were very helpful
2025-08-21
The staff was excellent!!!
2025-08-21
Sehr sauber, sehr angenehm, gutes Bett
2025-08-20
Parcheggio Mobili nuovi e moderni
2025-08-20
Clean and Friendly staff
2025-08-19
The staff are amazing and rectified the issue we had with our 1st room as soon as was physically possible, nothing seemed too much trouble for them. Would definitely stay again
2025-08-19
Accueil très chaleureux . Disponibilité .
2025-08-17
Room was very nice and modern. Great amenities - tea, coffee, smart TV, air con, fridge. Everything you need. Great lighting in the room. Nice and spacious and comfortable. Lovely staff on reception and in the breakfast room, very kind.
2025-08-17
La chambre avec la petite terrasse
2025-08-17
Love the room and rest room
2025-08-17
The room decorations, comfort of the bed, value of breakfast. Great location and friendly people. Would absolutely come back!
2025-08-17
The honeycomb! Many very good cakes..
2025-08-16
- Le calme de la chambre - La décoration de la chambre - Le petit déjeuner très varié et abondant - L'accueil avec du personnel parlant notre langue
2025-08-16
L'excellent accueil, le calme de la chambre, le petit déjeuner et le parking très pratique.
2025-08-16
Chambre avec tout le charme de la décoration italienne, personnel accueillant et serviable
2025-08-15
Really welcoming, helpful and friendly staff....especially the man in the breakfast room
2025-08-15
L'agréable accueil, le calme de la chambre, le très bon petit-déjeuner, le parking et l'emplacement.
2025-08-15
Great location, very nice staff, clean a quiet.
2025-08-14
La atencion
2025-08-14
Sehr freundliches Personal. Das Frühstück war wirklich sehr gut. Die Auswahl war mehr als ausreichend und alles wurde derart liebevoll präsentiert. Jeder Tag konnte somit perfekt starten
2025-08-13
Le personnel impeccable souriant disponible
2025-08-12
Grandezza dei letti, pulizia del bagno, pulizia degli asciugamani.
2025-08-12
The temperature was very cool, exactly what is needed after hot summer days (the hottest we had was 39°). The shower was really nice and stayed perfectly consistent, a lot of the hotels we have tried the shower would drop in temperature constantly but at La Fortezza we never experienced any inconsistency. The cleaning team was brilliant and anything we used was replaced while we were out and about.
2025-08-12
La pulizia e l'attenzione
2025-08-11
Se si sta visitando Firenze il posto migliore dove stare è qui! Nel momento in cui si arriva il personale è accogliente e cordiale con un sacco di conoscenze della zona. La camera perfetta 😍 e pulitissima con tantissimo spazio. Consiglio vivamente questa struttura.
2025-08-11
Perfect location in the ancient town!
2025-08-11
La gentillesse de Raphaele, encore merci. Personnels du petit déjeuner très a l'écoute, le proximité des sites à visiter
2025-08-11
Location, great rooms! Very good breakfast!
2025-08-11
Customer service was excellent. Amazing staff
2025-08-11
Große Hilfsbereitschaft des Personals bei der Suche nach einem Parkplatz für unseren Motorradanhänger.
2025-08-10
Lovely breakfast, great choices and lots of fruit and pastries.
2025-08-10
Le personnel est vraiment très gentil, Et le buffet du petit déjeuner toujours bien rempli. Merci
2025-08-10
Le confort , la réfection de l’hôtel fait avec goût , la douche , la literie , la chambre qui est grande , le parquet . Une chambre très agréable
2025-08-09
Competent and discrete staff.
2025-08-09
Good location to the centre of Florence and shortwalk from train station Friendly staff, clean rooms
2025-08-09
Bathroom was beautiful
2025-08-09
Feels like home. American!
2025-08-09
Sobre todo la amabilidad, a destacar Rafael en recepción que me aconsejó sitios a descubrir, ayudo a mi mujer con las maletas…trato magnífico. Saludos.
2025-08-09
Exceptionally clean
2025-08-08
Restaurant suggestion (antico fattore and opera in Santa Monoca church were great)
2025-08-08
The staff made us welcome from the moment we entered until the day we sadly left. I would of loved to have stayed longer. Your staff are a credit to the lovely hotel. Thank you for having us.
2025-08-08
La amabilidad de todo el personal, recepción y desayuno. La variedad y calidad de los productos del desayuno. La limpieza y la confortabilidad de la habitación.
2025-08-08
Très propre et le petit déjeuner
2025-08-07
Staff were super welcoming and helpful without exception
2025-08-07
La amabilidad de todo el personal. Las habitaciones muy confortables.
2025-08-06
Friendliness of the staff and cleanliness
2025-08-06
Ubicación desayuno y cama cómoda y amplia
2025-08-05
staff members are super friendly and nice, I sincerely appreciate every support I received during the stay.
2025-08-04
Good location close to transport links
2025-08-04
Great location, spacious room, delicious breakfast
2025-08-04
Staff at reception were very helpful
2025-08-04
Le confort de la chambre et le parking aussi
2025-08-04
Il posto auto! É ottimale ! Poi il punto dove si trova tutto vicino dal supermercato al ristorante dove mangio benissimo! E poi con una bella camminata si può arrivare al duomo a Piedi ! Poi tutto il personale é a nostra disposizione ❤️
2025-08-04
Front desk staff were fantastic. Helped with tips, luggage storage, and taxi booking.
2025-08-04
Location, cleanliness, proximity to tram, staff behavior
2025-08-04
We really liked the size of the room, it was big and really fresh
2025-08-03
Very good location , it near to the city centre but not in the city centre. Very well connected
2025-08-02
Staff were incredibly helpful & even phoned a taxi for us from reception. Fantastic breakfasts and room was clean & comfortable
2025-08-02
The room (superior double) was absolutely first class. Modern, crisp styling, a fantastic comfortable bed, great air conditioning (a must) and a superb bathroom with fantastic walk in shower! Seriously better the the 3 star rating of the hotel. Close enough to the attractions but far enough away for a quiet peaceful night's sleep.
2025-08-02
L’accueil et la disponibilité du personnel.
2025-08-02
The size and comfort of the room. It was easy to share with my sister and I always had a wonderful sleep after a long day of walking.
2025-08-01
Everything about it
2025-08-01
La terrasse
2025-08-01
Cleanliness
2025-08-01
Freundlichkeit Und das tolle Zimmer
2025-08-01
IL punto di forza dell'hotel è il suo personale !!!
2025-08-01
L' ambiente dell' albergo nel suo complesso accogliente...
2025-08-01
Breakfast and room design
2025-07-31
Le persone dello staff tutti gentli e premurosi, pronti a soddisfare ogni richiesta....anche le più insolite. Grazie a tutti
2025-07-31
The free cold water in the fridge
2025-07-31
Convenient and safe parking and amazing breakfast and staff. Good location…a few steps to trams.
2025-07-31
Service by the front desk staff They assisting in scheduling a 345am taxi to the airport and all promises were met
2025-07-31
la gentilezza e la disponibilità del personale , la location, l'eleganza dell'arredamento
2025-07-30
The room was lovely, clean and very modern and the staff were very accommodating and friendly.
2025-07-29
The traditional decor is nice.
2025-07-29
Lo stile
2025-07-29
Vicinanza alla ZTL Parcheggio interno
2025-07-29
Recibimiento Habitación cómoda
2025-07-28
Il soffitto in travi in legno dipinte, la spaziosità delle camere, il rapporto qualità prezzo, la possibilità di parcheggio, l'ubicazione vicina al centro ed ai servizi... Tanti punti positivi, un solo punto di miglioramento
2025-07-28
Staff went above and beyond when I needed to move my vehicle in an open space when needed to. Elizabeta was wonderful!
2025-07-28
Beautiful
2025-07-27
La gentillesse et la disponibilité du personnel
2025-07-27
Das freundliche Personal und das wunderbare Frühstücksbuffet.
2025-07-27
Parcheggio interno, posizione appena fuori dalla ztl, camera spaziosa e confortevole, pannello fotografico in doccia idea originalissima.
2025-07-27
Politeness and helpfulness of staff (Raffaele and lady on first day - so sorry we did not get her name). So welcoming, nothing too much to ask. Beautiful rooms and bathrooms. Comfortable bed. Easy transport links. Totally wonderful. Would definitely stay again. Grazie Mille
2025-07-26
Posto auto e vicinanza al centro
2025-07-26
La atención en recepción es muy buena
2025-07-26
Proche des arrêts de train et bus et aussi le mercato
2025-07-26
Sehr zentral gelegen und dennoch perfekt mit dem Auto zu erreichen.
2025-07-25
Staff, location and ability to park within the hotel
2025-07-25
The gentleman at the reception (unfortunately we forgot to ask his name, which we truly regret) was extremely polite, funny and kind. He made us feel very welcome and we really appreciated his attitude. Thanks to him, we truly hope he gets the recognition he deserves. :)
2025-07-23
Posizione ottima vicinissimo al centro. Bellissima struttura, siamo stati accolti benissimo dal proprietario, ha il posto macchina , silenzioso e veramente ben tenuto. Grazie e alla prossima
2025-07-23
I appreciate that the guests spoke several languages
2025-07-22
Le parking privé
2025-07-22
Confort et propreté de la chambre, buffet déjeuner.
2025-07-21
Professionalità e cura dei dettagli nella camera
2025-07-21
Great mattress
2025-07-20
Sono un vecchio cliente e ho piacevolmente scoperto la ristrutturazione delle camere.
2025-07-20
La chica que atiende el desayuno y una señora en recepción
2025-07-19
Toute et beau
2025-07-19
The staff at the hotel were so friendly and nothing was too much trouble. We really liked having a kettle in the room so we could have a tea/coffee. The complimentary bottles of water were so welcome when we arrived. The room was lovely and modern- the layout was thoughtful for the traveller as there was a place to put our suitcases.
2025-07-18
All staff members were very nice and helpful and nothing was too much trouble, always met at reception desk with a smile. Fantastic service well done to all the staff.
2025-07-18
great location, perfect staff, very comfortable room (also very comfortable mattresses)
2025-07-17
Tutto il personale
2025-07-17
Staff very good
2025-07-16
The terrace area to sit outside your room. Also the rooms were very spacious as was the bed and bathroom.
2025-07-16
La habitación y el baño
2025-07-16
L’accoglienza del pilota a cui invio i miei saluti
2025-07-15
Belles chambres et bonne position
2025-07-15
Evening night porter he was lovely Girl who makes cappuccino with a star was lovely
2025-07-14
Ubicación muy bien
2025-07-13
Amabilidad del personal
2025-07-13
Excellent breakfast and reception staff
2025-07-12
Great service!
2025-07-12
Breakfast and parking.
2025-07-11
Location was very good and in a nice quiet area, reception staff very helpful when I requested milk to have with English tea in our room, we were very happy with our stay and will return
2025-07-11
La pulizia
2025-07-11
Short travel to the city center and train station.
2025-07-11
Die Lage
2025-07-10
La modernité tout en respectant l’architecture !
2025-07-10
Everything😉
2025-07-10
The young lady who served at Breakfast, and who creates all the art work on the boards around the room, was excellent and, even though she was too busy with so many people and only her available to serve, she was very professional. An excellent employee.
2025-07-09
The room with a huge patio, the calmness and privacy. Beautiful experience!!!
2025-07-09
Mi è piaciuto molto lo stile dell'arredo nell'ingresso e nella hall, il salotto, e la camera. Lo spazio doccia era molto comodo e soprattutto è bello e molto originale inserire piastrelle con immagini delle bellezze artistiche di Firenze. Fondamentale anche la presenza dell'aria condizionata, visto il caldo di questa estate. Molto comodo il parcheggio interno privato. Grazie
2025-07-08
Beautiful rooms. Staff at reception very helpful. The staff at breakfast, again very good, ESPECIALLY the young female who was really under pressure one morning, with numerous people coming into the breakfast room, at once. She was very polite, under a stressful situation and continued her service with a smile.
2025-07-08
Breakfast cleanliness helpfull and its lication also the parking safe.
2025-07-07
tutto ok
2025-07-07
PARCHEGGIO AUTO INTERNO
2025-07-07
Welcoming staff and beautiful property
2025-07-06
Everything was great. Excellent location close to tram. Parking at hotel is great Thank you for everything
2025-07-06
The deco is very nice and modern.
2025-07-06
- A very welcoming, helpful and friendly staff - Elegant and clean rooms - An excellent breakfast. Freshly baked warm bread, loved it!
2025-07-05
Das Ambiente und die Atmosphäre
2025-07-05
Fresh honey at breakfast was awesome 👌
2025-07-04
Pulizia, confort, parcheggio, policy prenotazione
2025-07-03
Gentilezza e disponibilità del personale
2025-07-03
Pulizia, Cortesia del personale, qualità del riposo, colazione
2025-07-03
Gute Lage zu öffentlichen Verkehrsmitteln. Gute Klimaanlage! Freundliches Personal.
2025-07-02
Accueil
2025-07-02
Le personnel à l’accueil ( et le reste également) était vraiment aux petits soins. Chambre très agréable, très fraîche au vu des températures caniculaires, très confortable et surtout très belle. Autre point fort: le buffet du petit déjeuner, très complet et très bon!
2025-07-02
Bellisimo
2025-07-02
Reception very helpful breakfast was good quality
2025-07-02
L’emplacement et la dimension de la chambre
2025-07-01
Ideally located in a quiet area yet close to station and tram and within easy walking distance of many attractions. Excellent aircon, which we really appreciated
2025-07-01
Pas très loin du centre
2025-07-01
La dame de la réception très agreable
2025-07-01
Great staff great prices! We loved our stay :)
2025-06-29
Gute Lage zur Innenstadt und zu den öffentlichen Verkehrsmitteln. Sehr ruhig und freundlich.
2025-06-29
Wir konnten das Zimmer gegen Aufpreis bis zum Nachmittag nutzen.
2025-06-28
Great location clean rooms good WiFi and smart TV
2025-06-27
Room with a balcony
2025-06-27
Location, v friendly staff
2025-06-27
Convivialité
2025-06-27
Propreté Grandeur de la chambre et de la douche
2025-06-26
disponibilità e flessibilità
2025-06-26
Bella camera, spaziosa e con uno stile unico
2025-06-25
Our rooms were so clean every day once we came back and everyone was so friendly
2025-06-25
Parcheggiato, colazione
2025-06-25
Lo
2025-06-25
La gentilezza e l'accoglienza di tutto il personale
2025-06-24
Car parking in Hotel
2025-06-24
Location Location
2025-06-23
The receptionist Elisabeth was really lovely. Friendly and exceptionally helpful.
2025-06-22
Posizione e disponibilità di parcheggi pubblici
2025-06-22
The staff!!!!!!!
2025-06-22
The food and staff are amazing
2025-06-20
Cordialità dello staff Posizione ottima Parcheggio auto Colazione
2025-06-19
Breakfast
2025-06-18
Vicinanza fiera Pitti
2025-06-18
Posizione, condizioni struttura, cortesia e disponibilità del personale
2025-06-18
Hotel davvero ottimo per avere 3 stelle, davvero un ottima scoperta!
2025-06-18
Posizione dell' hotel
2025-06-16
I confort e la posizione
2025-06-16
Close to train station, City Centre, and tram station as well. There are plenty of stores and restaurants nearby. Our room was spotless and very neat. Definitely recommend
2025-06-16
Amazing new decor! Very chic! Love the colours of the soft furnishings and the marble in the bathroom. Very comfy bed too! If you add black out curtains it would perfect!!!
2025-06-16
Le lit
2025-06-15
La colazione.
2025-06-15
La cordialità e l' accortezza dello staff, e l'aria pulita che si respira al suo interno
2025-06-15
Excellent staff and rooms.
2025-06-15
The staff. The AC
2025-06-14
Angenehme leise Klimaanlage und sehr komfortables Bad mit Regentusche
2025-06-14
Everyone working the front desk was very helpful, especially Elizabeth. She went above and beyond to help us with the tram.
2025-06-14
Très belle chambre toute rénovée
2025-06-13
La posizione
2025-06-13
Il bagno molto curato e spazio esterno super apprezzato
2025-06-11
Tout OK
2025-06-11
Tout.
2025-06-10
La gentillesse et la qualité de l'accueil de votre personnel
2025-06-10
Die Freundlichkeit des Personals und die gute Anbindung an den ÖPNV
2025-06-09
The staff! They were all so helpful and cheerful!
2025-06-09
L’accueil très chaleureux et rempli d’attentions Le confort de la chambre et sa propreté La gentillesse de tout le personnel Je vais recommander cet hôtel à mes proches. Un grand merci à Elisabeth😘🙏🌸
2025-06-09
Le personnel que ce soit réception et service petit-déjeuner souriants prévenants et répondant à nos diverses questions et interrogations.
2025-06-09
location
2025-06-08
Hospitality, clean, beautiful, great staff
2025-06-08
Die Freundlichkeit des Personals, die gute Anbindung an den ÖPNV
2025-06-08
Freundlichkeit des Personals, Sauberkeit, Parkplatz
2025-06-06
L'accueil du personnel
2025-06-06
la posizione ...comodissimo al centro e dotato di parcheggio
2025-06-06
Great breakfast. It would be nice to have American coffee
2025-06-06
You front Staff went above and beyond to be helpful
2025-06-06
Il letto
2025-06-05
Beautiful hotel & excellent, attentive staff. Breakfast was delicious. Room was fantastic, and very clean. Would absolutely recommend this amazing hotel.
2025-06-05
Habitación modernizada, no se oía nada al cerrar la ventana, descanso ideal!!
2025-06-04
La calidad del personal, la ubicación, los desayunos.
2025-06-04
Tranquilidad
2025-06-04
On our last day yesterday, I accidently locked our passports and money in the room safe, The guy on duty was magnificent in the way that he helped us -it was 05.00 in a morning and we had a flight at 07.00. Without hime we woudl have been in trouble. He was great but I didnt get his name. Mille Grazie.
2025-06-04
Bathroom
2025-06-03
Amazing friendly staff big comfy beds, spacious bathroom very clean had a wonderful stay
2025-06-03
Excellent service all round.
2025-06-02
It was overall a very pleasant experience.
2025-06-02
Beautiful hotel and very clean and comfortable. Breakfast was excellent.
2025-06-01
proximity
2025-06-01
Collocazione silenziosa
2025-06-01
Staff Breakfast Bathroom
2025-06-01
Breakfast was very good and breakfast staff.
2025-06-01
Friendly staff and clean, very good breakfast
2025-05-31
Comodo
2025-05-31
Parcheggio,colazione,camera 110
2025-05-31
The hotel was great, the staff fantastic and a great location. The restaurant we were recommended was fantastic too.
2025-05-31
Helpful friendly staff. Lovely clean modern room. Super shower room.
2025-05-31
The night reception was fantastic. Very friendly man.
2025-05-31
Strefania and the night manager were so professional and friendly at all times with a smile to greet you with everytime
2025-05-31
The location was very nice. It was easy amd quick to get a taxi and a quick walk to the market/restaurant area
2025-05-30
The staff were very friendly and the rooms were cleaned very well.
2025-05-30
L'accueil
2025-05-30
Proximité du centre ville
2025-05-30
Very and helpful staff
2025-05-29
Clean, comfortable rooms. Friendly staff. Excellent location for either walking to the centre of Florence or picking up the tram opposite the hotel. Lovely breakfast. What more could you ask for? I'd definitely stay here again.
2025-05-29
Staff and breakfast excellent
2025-05-29
Friendliness of the staff. We informed them upon arrival that it was our honeymoon and they gave us a small bottle of prosecco each.
2025-05-28
Accomadations and location, close to sights but not in the middle of busy area
2025-05-28
Very good and polite reception, which served us better than we expected. Very beautiful and spacious room, bathroom also very beautiful and spacious, besides everything being very clean and organized
2025-05-27
Beautiful hotel Staff extremely helpful Especially Mohammad- excellent service
2025-05-27
Pulizia, letto comodo e camere silenziose
2025-05-27
Posizione ottima e gentilezza dello staff
2025-05-27
Everyone at the front was always so helpful
2025-05-26
Breakfast, location, and Raphael! He was very try helpful and friendly.
2025-05-26
The staff are lovely
2025-05-25
Quiet room on the inside court
2025-05-24
Wir wurden sehr freundlich empfangen und der Herr an der Rezeption war über den ganzen Aufenthalt sehr zuvorkommend und herzlich!! Vielen lieben Dank dafür!!!
2025-05-24
Lovely hotel freshly renovated. Amazing front of house gentleman. Would definitely stay again
2025-05-24
The Hotel was outstanding clean,fresh and vibrant. Raphael was a great host very informative. Highly recommend this Hotel
2025-05-23
Great staff
2025-05-23
I'm sorry I don't know the name of the woman at the front desk who greeted us. She was very friendly and welcoming. She gave us really good recommendations for restaurants. She also gave us information to orient ourselves. And finally, she was so helpful to me when I was having trouble accessing my plane tickets to France. I also want to say that the room was open and airy and felt spacious and uplifting. The bed was amazing! It was very comfortable for us.
2025-05-23
Availability of wines and waters for purchase.
2025-05-22
dinner suggestion of Il Clarineto
2025-05-21
The personal; everyone went above and beyond to make it a memorable stay.
2025-05-21
Posizione e clima molto ospitale
2025-05-20
The location was excellent and very quiet.
2025-05-19
Personal
2025-05-19
Proximité des transports , calme qualité de l’hôtel et du personnel
2025-05-19
Das freundliche und zuvorkommend Personal.
2025-05-19
Cortesia, colazione, pulizia
2025-05-19
Elisabeth at reception, in particular, and other reception staff went above and beyond to be helpful with parking, taxis, and restaurant recommendations. We really enjoyed our stay. Wish there were more restaurants co nearby, but otherwise, it was a first rate experience!
2025-05-18
The staff were amazing and very accommodating to any queries, help, even laundry
2025-05-18
Location was great with easy access to trams.
2025-05-18
The staff were very pleasant and helpful.
2025-05-18
Friendly helpful staff,spoke English well
2025-05-18
Ruhige Lage, das Zentrum ist fußläufig erreichbar.
2025-05-18
La camera che ho ricevuto la 214, a dir poco bellissima e comodissima
2025-05-18
Amabilidad Desayuno
2025-05-17
The helpfulness of Elisabeth on reception
2025-05-17
Qualité de la literie
2025-05-17
Breakfast staff are friendly and very efficient. The breakfast food was excellent. And the room was clean, spacious, and comfortable.
2025-05-16
Good location for the tram and the parking was very useful
2025-05-16
The Hotel's location was very convenient for able bodied visitors to walk to most central attractions.
2025-05-16
Very clean and well presented.
2025-05-16
Elisabeth has been brilliant from the moment I booked, to speaking on the phone to the day we arrived. Warm and welcoming. Thank you for a great stay.
2025-05-15
La situation géographique
2025-05-15
L’accueil, la décoration des chambres
2025-05-14
Your attention to gluten free breakfast was second to none and the staff were so friendly
2025-05-13
The room was very comfortable and most relaxing. The staff very helpful especially when we had a problem with the room safe.
2025-05-13
The welcoming staff, clean hotel throughout and a rainfall shower
2025-05-13
Staff were very good
2025-05-11
The staff were the best part of the Hotel. They were always friendly, rearranged rooms for us, and extended our stay. Not to mention out of all the Hotels we stayed at in Italy, this was by far the largest and nicest for this price range
2025-05-11
location
2025-05-11
Location
2025-05-11
la posizione, tranquilla, a pochi passi dal centro e soprattutto possibilità di posto auto interno
2025-05-10
Breakfast
2025-05-10
Colazione e posizione
2025-05-10
Dekoration
2025-05-09
Convenient location
2025-05-09
Staff on reception were very helpful, provided us with a local map and recommendations of local restaurants
2025-05-09
The Hotel was in a great location, l couldn't fault anything. We had a very enjoyable experience, the room was so lovely, clean and comfortable. There was plenty of choice at the breakfast buffet and it was set out beautifully. When we needed help with the lights and the safe , a staff member came and helped us. Everyone who worked in the Hotel were very pleasant and helpful. They made our stay very enjoyable. Penta Bistro restaurant which your Hotel recommended was very good and very reasonable. We would love to come back some day.
2025-05-09
Hotel La Fortezza is situated in an ideal, peaceful location just outside Florence city centre but just a 5 minutes stroll from the tram stop for the journey to/from the airport and 10 minutes from the main train station and bus terminal. The staff are very friendly and helpful. The room was nice and clean and the bed comfortable. We did have to turn off the air conditioning because we couldn't work out how to control the room temperature. Breakfast was lovely - plenty of choice. All the city centre attractions are within easy walking distance.
2025-05-09
Our updated room was clean, bed was very comfortable, great location and breakfast!
2025-05-08
The location was great
2025-05-08
L'accueil, la gentillesse et le professionnalisme des personnels.
2025-05-08
The staff is courteous and helpful.
2025-05-08
the staff (elizabeth) was very helpfull. She spoke french, which we appreciated a lot.
2025-05-06
Bed was very comfortable and room was very clean
2025-05-06
Setting was lovely, outside town.
2025-05-05
Très propre! Bon placement ! On a adoré le déco et l' accueil ! On recommande !
2025-05-05
Gentillesse et écoute du personnel.
2025-05-04
Posizione strategica, vicino alla stazione e al centro. Camere meravigliose ed ottima la pulizia. Da migliorare un po' la colazione.
2025-05-03
Posizione e staff
2025-05-03
The location and your staff were amazing. Helpful, friendly and went above and beyond to assist us.
2025-05-02
Room was perfect and air conditioning was much needed.
2025-05-01
Staf
2025-04-29
The cleaning while we were away was nice.
2025-04-28
Parking, ubicación fuera de ZTL, desayuno, amabilidad del personal.
2025-04-28
El confort de la habitación. El equipamiento y la atención del personal, en especial el señor Mohamed, desde el mismo momento en que llegamos al hotel.
2025-04-27
Comodo x i mezzi di trasporto, vicino al centro ma nn cautico
2025-04-27
Luca at reception was wonderful. Very welcoming to my sisters and I as well as providing recommendations and directions. It was a wonderful stay and the location was perfect. I would highly recommend!!
2025-04-27
La camera
2025-04-26
My room was beautiful and modern, I loved the patio! I also loved the breakfast. It was excellent. The staff was helpful as well.
2025-04-26
La propreté de la chambre
2025-04-26
Hotel vicino al centro e comodo anche economicamente tutto perfetto
2025-04-24
Gute Lage zur Stadtmitte und Erreichbarkeit zum Flugplatz via Straßenbahn, sehr nettes Personal
2025-04-24
Very nice room and great location to the city center! A big plus is also the parking!
2025-04-24
El personal nos ha tratado muy bien. La posibilidad de usar el parkig es muy cómoda
2025-04-22
I like everything mentioned above, but particularly I like the location: very near the airport and very near the historical centre. I also like the possibility of free annulation (very great service).
2025-04-21
Accoglienza e struttura
2025-04-21
Ubicación. Al lado del metro. Desayuno super completo
2025-04-21
Friendly and helpful staff make it a really pleasant experience...
2025-04-21
Come già detto personale gentilissimo ... Continuate così...siete fortissimi!!
2025-04-21
La vicinanza al centro raggiungibile con il tram in 5 minuti. La COLAZIONE STREPITOSA eccellente, ricca, varia, deliziosa da 10 e lode.
2025-04-20
Proximité du centre ville et les transports. L'amabilité du personnel surtout Élisabeth
2025-04-20
Accueil réception Elisabeth 👏👏👏
2025-04-20
Proximité
2025-04-19
Posizione strategica per gli spostamenti, presenza del parcheggio
2025-04-19
Tranquillité
2025-04-19
le calme car nous n'entendions pas le bruit de la rue. De l'eau minérale gratuite et à disposition du thé/café. Petit déjeuner copieux.
2025-04-18
Hotel muy bien situado para pasear hasta el centro histórico. Habitaciones muy agradables y limpias. Servicio muy amable y desayuno muy completo.
2025-04-18
We really liked receptionists because they communicated professionally and trustworthy.
2025-04-18
Emplacement de l'hôtel parfait. Acceuil parfait. Parking parfait.
2025-04-17
The staff (notably, the black woman at the front desk who helped us so much).
2025-04-16
L'accueil
2025-04-16
Atmosphère , authenticité et calme
2025-04-16
Pulizia, disponibilità
2025-04-16
Ubicacion El personal de recepcion, TODOS fueron muy amables
2025-04-16
Location, staff and convenience.
2025-04-14
The attentive staff to our needs (our complaint that the room was too hot - she came down and was shocked how warm it was, and insisted she will give us another room.
2025-04-14
Very helpful and friendly staff particularly Elizabeth.
2025-04-14
The breakfast was amazing 🤩
2025-04-13
Prezzo accessibile per la zona. Staff molto gentile
2025-04-12
The shower.
2025-04-12
Le petit déjeuner, le calme
2025-04-12
Estephania was amazing and sweet when we arrived. Loved the David watching us shower we were in room 320 it was amazing we loved our stay and the restaurant recommendation from estephania
2025-04-11
La charmante personne Stéphanie de l'accueil à échangé quelques mots en Français bien agréablement et dans un anglais parfait.
2025-04-11
Personnel charmant et parlant bien anglais
2025-04-11
Posizione , comfort e gentilezza
2025-04-10
Hotel room was amazing. The welcome you gave to us and made us feel happy. Lovely breakfast spread. The bathroom was amazing and so glamorous.
2025-04-10
Excellent customer service and very informative staff
2025-04-09
La proximité de la ville et la gare.
2025-04-09
The breakfast was excellent and value for money.
2025-04-09
Receptionist very kind and helpful
2025-04-08
Kudos al personal del desayuno!!! son muy amables y también el personal de recepción son muy atentos.
2025-04-08
The amount of space, updated rooms, and friendliness of the staff.
2025-04-08
Keon at the restaurant breakfast. He is excellent, he went beyond to ask us if wanted coffee or tea and super service ! Great 10 point for him Staff at the reception are excellent informative, cordial, elegant and nice people We love our stay
2025-04-07
Die Hilfsbereitschaft des Fezeptions-Teams..! Vielen herzlichen Dank für die nette Behandlung mit Fahrrädern und auch am Tag des Check-out, das hat unseren Aufenthalt in Florenz sehr angenehm gemacht. Herzliche Grüße!
2025-04-07
Posizione, a due passi dal centro di Firenze
2025-04-07
tutto il personale squisito, disponibile, collaborativo e sempre sorridente. complimenti davvero siamo stati davvero bene
2025-04-07
As above
2025-04-07
Friendly helpful staff, wonderfully comfortable and clean room and great to have a smart TV I could use with ease
2025-04-07
Fácil acesso a pontos necessários.
2025-04-05
Posizione , cordialità e disponibilità del personale
2025-04-05
Chambres très bien refaites , décoration et qualité !
2025-04-05
Localização excelente , limpeza e ótimo café da manhã.
2025-04-05
Very cozy hotel. Breakfast was excellent.
2025-04-04
Nice staff both in reception and breakfast
2025-04-04
The staff was so wonderful! I felt very comfortable and welcomed!
2025-04-04
The matress
2025-04-02
From the start, Raffaello made us feel like family. We arrived late and hungry. He suggested a local dining spot called Clarinetto. They require reservations however, Raffaello knew the owner and set us up for a fantastic meal for 4. The hotel is newly remodeled in a neo-classical style with a clean modern look. The breakfast is superb. The chef makes some very special assortment of artisanal food. We will definitely stay again in the future, and this time we will book directly through Hotel La Fortezza.
2025-04-01
The reception staff were very attentive and helpful and friendly.
2025-03-31
Ottima colazione, ottima posizione da mezzi e da stazione. Camere recentemente ristrutturate e dotate di ottimi comfort e di tecnologie moderne
2025-03-31
La grandezza della stanza,il posto auto e la posizione geografica
2025-03-30
Both receptionists were very friendly and helpful. I only got Elizabeth’s name though. Could not have been more helpful or friendly! 👍
2025-03-30
Posizione, personale
2025-03-28
camera stupenda
2025-03-28
Staff was very good and breakfast was very tasty
2025-03-28
Cleanliness and efficient & courteous staff
2025-03-28
staff is excellent
2025-03-27
Gutes Team. Gute Lage.
2025-03-26
Si trova a pochi passi dai vari punti di interesse.
2025-03-26
Extremely helpful staff & a very pleasant stay! Thank you!
2025-03-25
Posizione e parcheggio
2025-03-24
Il punto centrale
2025-03-24
The buffet breakfast! Also, how convenient it is to the #2Tram. We also were able to easily walk into the historic district without taking the Tram, so the location is a strength.
2025-03-22
Les recommandations pour les visites avec une carte et tous les conseils pour les bus
2025-03-22
Posizione strategica per poter raggiungere facilmente tutti i punti di interesse della città.
2025-03-21
The whole experience was excellent. Very clean and the newly reburbished rooms and bathrooms was exceptional. The breakfast was excellent with a good choice. Location was good with trams nearby ( 2 stops for the centre and train station) we would highly recommend.
2025-03-20
Beautiful bathroom
2025-03-20
Posizione, pulizia, disponibilità, professionalità, parcheggio, staff, colazione.
2025-03-20
Personal, habitación y desayuno magníficos. Situación del hotel en zona tranquila y bien comunicada.
2025-03-19
Hotel reception was particularly helpful in providing information and suggestions, complete with a paper city map, on where to see art.
2025-03-18
The staff were all so kind! The breakfast was lovely, plenty of options.
2025-03-17
L' ambiente la pulizia e la zona in cui è l' hotel
2025-03-17
Excellent staff value and services
2025-03-17
The friendliness of the staff - especially Raffaelle and Elizabeth - had such a warm welcome! The breakfast staff were very friendly and the choice of the buffet breakfast was fantastic! We would definitely choose to stay here again! Grazie 🇮🇹🥰
2025-03-17
Excellent breakfast Excellent staff
2025-03-16
Vicinanza alla stazione e al centro
2025-03-16
Vicino alla stazione
2025-03-15
Il comfort delle stanze
2025-03-15
The reception staff was always very helpful in providing information and make arrangements regarding transportation.
2025-03-15
Il silenzio per un riposo ottimale con letto comodo
2025-03-15
La posizione e la cordialità e disponibilità del personale alla reception. Camera molto spaziosa e ben arredata.
2025-03-14
Check in staff were so lovely and helpful
2025-03-12
Staff was so friendly and accommodating. Excellent communication.
2025-03-09
Posizione. Disponibilità parcheggio.
2025-03-09
All the staff were very helpful and service with a smule
2025-03-06
Lo staff
2025-03-05
Maybe a bar
2025-03-05
Freundlichkeit
2025-03-04
There was small issue with the room but it was addressed immediately. Excellent service.
2025-03-04
Loved the location! Also, such a polite and helpful staff. The hotel is going through some renovations and I'm positive that it'll be even better than when we visited.
2025-03-03
La disponibilità e la cortesia degli impiegati.
2025-03-02
Camera
2025-03-01
El personal.
2025-03-01
Maria at the front desk was so helpful. She is amazing!!
2025-02-28
Las habitaciones son muy amplias y cómodas
2025-02-28
Front desk staff were exceptionally helpful. Particularly Elizabeth, who was very pleasant and made great recommendations for the city, and loved showing off the beautiful hotel. She is a great asset
2025-02-28
Elisabeth and Stephania were extremely helpful! The breakfast was also well beyond our expectations! The local honey was a beautiful addition ! Thank you all so much !
2025-02-27
posizione
2025-02-27
Los recepcionistas y el personal en general muy amenos y educados
2025-02-26
Das gesamte Personal war (kinder-)freundlich und sehr hilfsbereit! Das Zimmer schön groß geschnitten, modern und sehr sauber! Man hat sich direkt wohl gefühlt
2025-02-26
L'excellent Accueil et la gentillesse du petsonnel
2025-02-25
posizione, parcheggio
2025-02-23
La cordialita' e gentilezza del direttore.
2025-02-22
Wonderful staff! Location!
2025-02-21
The service of the personnel was exquisite. Conveniently located close to the tram that gets to the airport. The breakfast was delicious
2025-02-20
La amabilidad del personal.
2025-02-20
The newly refurbished rooms look amazing
2025-02-19
Aux petits soins, merci pour tout nous reviendrons quand nous irons sur Florence
2025-02-19
Tutto perfetto
2025-02-18
Accoglienza famigliare.
2025-02-18
Sehr feines Frühstück. Gute Lage für Bahnreisende. Tramstation in nächster Nähe. Sehenswürdigkeiten auch zu Fuss erreichbar. Viele Restaurants in der Nähe.
2025-02-17
les personnes à l'accueil très aimables
2025-02-16
gentilezza professionalità attenzione verso il cliente cosa molto difficile da trovare
2025-02-16
The hotel itself was lovely but the people/service was amazing. Everyone was so friendly and helpful
2025-02-15
Baño, ducha, temperatura adecuada de habitaciones
2025-02-15
Cortesia, gentilezza e disponibilità dello staff alla reception e alla colazione. Colazione ottima Complimenti
2025-02-15
Great service, good location.15 /20 min walk to the main tourist attractions. High probabililty we will return next time as it was a nice experience.
2025-02-14
Die Freundlichkeit des Personals war sehr wohltuend
2025-02-14
La qualité de l'accueil. L'attention portée aux clients. Formidable !
2025-02-14
L’accueil
2025-02-13
Raffaele
2025-02-13
The staff was incredible. We really loved the concierge named Raffaele. He made us laugh every time we came through the lobby and provided us with excellent recommendations during our time in Florence. Muito obrigado de seus amigos Juliana e Jeremiah.
2025-02-13
Cordialità, gentilezza e disponibilità dello staff. Ottima colazione
2025-02-11
Vicinanza al centro e alla stazione
2025-02-10
Professionalità
2025-02-10
Cappuccino eccezionale e super pancake. Belle e funzionali le camere appena ristrutturate. Sempre un buonissimo profumo in ingresso e nelle camere e l’accoglienza con acqua e limone è un’attenzione molto galante. Grazie a tutto lonstaff e soprattutto a Raffaele. Sempre un piacere passare qualche giorno da voi anche se per noi si tratta di un soggiorno di lavoro e di giornate molto impegnative.
2025-02-09
la posizione vicino la stazione di SM Novella e la colazione
2025-02-08
The people were friendly, the rooms are comfortable and the breakfast is very good. If you want to go to the city it is nearby, you can walk if you want. if you don't want to walk it has also a tram nearby! This can also take you to the airport!
2025-02-07
Friendly Staff going out of their way to help you. Lovely spacious room. Short walk to centre of Firenze.
2025-02-07
Petit déjeuner copieux et excellent.
2025-02-09
punto strategico al centro; colazione Top
2025-02-05
La gentilezza del proprietario e degli addetti alla reception.
2025-02-05
Professionalità
2025-02-05
Su amabilidad y lo acogedor que es.
2025-02-04
La posizione, il personale, la colazione
2025-02-03
Disponibilità e accoglienza top
2025-02-03
Centrale
2025-02-03
Ottima l’accoglienza e la colazione
2025-01-29
vicinanza alla fortezza e parcheggio
2025-01-29
Bedienung Restaurant
2025-01-28
Posizione comoda per gli spostamenti, il silenzio nelle camere, la disponibilità di tutto lo staff.
Favoloso
Valuta Hotel La Fortezza
Viale Giovanni Milton 95, Florence 50129, FI
+39 055 46 39 101
2026-01-27
The design of the rooms and hotel was very modern and clean