2025-07-08
I would like to thank each and everyone working the front desk who greeted us upon our arrival and each time we re entered the lobby. Always a smile and always helpful. The staff in the dining room did an outstanding job each morning. Thank you very much. Looking forward to seeing you on my next visit to Florence.
2025-07-07
A beautiful mature lady on reception. She was very friendly and welcoming. It was much appreciated.
2025-07-06
The staff at the counter was extremely helpful with getting our boarding passes for our return flight. The women who cleaned our room were quick and thorough.
2025-07-06
Thanks for a great stay. Service minded and helpful staff. Great location
2025-07-02
Very nice staying with amazing staff Best wishes
2025-06-30
The reception was very helpful with all the reccomendatios. For things to do and places to visit
2025-06-30
The receptionist was very helpful and super friend. the breakfast was very good specially the coffee.
2025-06-29
Grazie per l’accoglienza e la grande disponibilità tutti gentilissimi e cordiali
2025-06-22
Lo staff è sempre stato gentile, cortese e sorridente… grazie!
2025-06-21
To the reception staff on the 20th June 2025 in the morning sorry didn’t take there names
Ottimo
Prenotazione e accoglienza
Aree comuni e servizi
Soddisfazione globale e informazioni generali
Sistemazione
Colazione
Piazza di Santa Maria Novella 8, Florence 50123, FI
+39055210366
2025-07-08
I want to express my compliments to the staff of Hotel Roma, who are very professional, very pleasant, and very accommodating. Makes us feel at home