2025-12-12
Always a pleasure to stay at the wonderful
2025-12-12
Excellent service holding my luggage in advance of check in. Many thanks. Very professional.
2025-12-10
Davvero soddisfatto in tutto,complimenti.
2025-12-09
Ho trovato il personale molto molto accogliente, sempre col sorriso, super disponibili, io e la mia compagna siamo rimasti davvero colpiti e sicuramente torneremo per una futura visita alla città! Davvero fantastici, grazie di tutto!
2025-12-09
Tutto perfetto
2025-12-09
Thank you for the warmest welcoming and I hope one day I can have a good rate as I’m a regular guest sine 2006
2025-12-09
Siete Top
2025-12-08
Siete stati fantastici grazie
2025-12-07
Always Top Notch!
2025-12-04
Alles war perfekt und alle waren sehr freundlich!! Immer wiedet gerne!!
2025-12-04
Es war einfach super und hat Spass gemacht. Wir waren schon lange nicht mehr in einem Hotel wo alles Personal so freundlich und zuvorkommend war, einfach perfetto👍
2025-12-04
Merci à l’ensemble du personnel de l’hôtel pour son travail, sa bienveillance et son amabilité, remerciements en particulier à la personne qui c’est occupée de notre voiture et de nos bagages.
2025-12-03
Sono stata in questo hotel diverse volte e non mi hanno mai delusa. Gentilezza ed eleganza, una costante.
2025-12-01
Es war perfekt, merci! Einmaliges Frühstück!
2025-12-01
Wir sind dankbar, dass wir doch noch 2 Nächte bei Ihnen verbringen durften. Ihr Personal sowie auch Ihr Reinigungspersonal, die man auf dem Gang antraf, waren überaus freundlich. Aussergewöhnlich sind auch die Getränke in der Minibar for free. Besten Dank.
2025-11-30
Thank you for making my stay perfect
2025-11-30
Super Service, tolles Frühstücksbuffet
2025-11-28
Siamo stati come a casa
2025-11-28
excellent hospitality as always. thank you!!
2025-11-24
All the experience was absolutely great!
2025-11-23
Der Rezeptionist war sehr freundlich und authentisch.
2025-11-23
Il personale, come sempre molto gentile e accogliente. Servizio impeccabile e atmosfera molto gradevole.
2025-11-22
Grazie torneremo
2025-11-22
Excellent hotel, very clean and organised
2025-11-21
Great breakfast!
2025-11-20
alles war wieder wunderbar und wir freuen uns, dass wir uns ende dezember wiedersehen bei ihnen. der sep spiegel im badezimmer war wieder fixiert!!! super!!! danke!!! (ich hatte letztes mal erwähnt dass er runterhängt)
2025-11-20
je n'ai pas eu besoin de support pour les bagages, Si disponibilité, pour la prochaine fois, chambre plus grande
2025-11-20
top adress for a stay in Luga!
2025-11-18
Wir hatten nasse Schuhe und fragten nach alten Zeitungen zum Trocknen. Der Rezeptionist und ein Kellner kümmerten sich freundlich darum.
2025-11-17
Siete sempre bravissimi!
2025-11-16
All the staff people are very kind. Thank you!
2025-11-15
Excellent stay and service.
2025-11-14
Meine bester Erfahrung im Tessin -und ich war schon oft da
2025-11-11
The front desk is very welcoming and helped us with a smile…exceptionall
2025-11-10
Grazie. I vostro staff era gentilissimo e competente. Devo dire che il vecchio Dante aveva un charme speciale, ma voi dovete aprirvi per un nuovo pubblico, questo lo compreendo.
2025-11-10
My compliments to Sebastian at the reception desk who greeted me by name before I told him my name and about my reservation at the hotel, saying he remembered me from my last stay which was in October 2021. It made me feel very welcome. I will always stay at the Hotel Lugano Dante when visiting Lugano.
2025-11-10
Tutti i collaboratoti dello albergo hanno avuto un ottimo atteggiamento, sono state sempre molto cordiali, disponibili ed efficaci negli interventi.
2025-11-10
Grazie a tutti per l'estrema cortesia...
2025-11-07
Outstanding hotel in the heart of Lugano! We recommend it 100% as every member of the hotel team was fantastic and accommodating.
2025-11-07
Merci pour l'accueil. Excellente qualité des chambres.
2025-11-06
Un très grand merci à toute l'équipe... de vrais professionnels qui nous font apprécier le trop peu de temps que nous avons passé dans l'établissement. Merci
2025-11-04
Alles wie immer perfekt
2025-11-04
Danke
2025-11-03
Top Check In
2025-11-03
Dear Luganodante, We had an absolutely fabulous short stay at your Hotel. First and foremost it was the inviting atmosphere and friendly staff. But also enjoyed breakfast and dinner a lot. The variety of fresh products and the warm-food corner for breakfast was a big surprise. And the menu of Flamel convinced us to stay at the Hotel for dinner instead of going out. It was a great experience too. Another highlight for us was the Ticino-Ticket. Even for swiss citizen with a half-fare card, there are so many possibilities. All in all, grazie mille! It was a very nice experience staying at your place.
2025-10-30
A perfect stay, thank you very much!
2025-10-30
All staff including Steven and Valentina at the reception were excellent! High praises due to them all!
2025-10-28
Your team is very professional and responsive. We rented your VIP room for the two days and used it for our event. Again, your staff was excellent and we will definitely come back. Thank you
2025-10-28
Stellvertretend für Alle herzlichen Dank an Valentina für die sehr aufmerksame und zuvorkommende Betreuung. Mit ihrem natürlichen, fröhlichen Wesen hat sie dazu beigetragen, dass der Aufenthalt zu einem wunderbaren Erlebnis wurde.
2025-10-27
Wir waren restlos begeistert! Wir kommen bald wieder!!!
2025-10-26
Absolutely amazing service ! Our stay was fantastic ! Thank you to all
2025-10-25
We had a wonderful stay! Fabulous hospitality! Umberto, Roberta and Steven were fabulous! Holly, Nicholos and Emerson - Toronto, Canada😀
2025-10-24
Tout grand merci pour l’upgrade à la Suite 101 !
2025-10-24
Toujours très professionnel et symphatique
2025-10-24
Wir waren mit dem Aufenthalt rundum zufrieden und kommen gerne wieder. Alle Mitarbeiter waren sehr freundlich und zuvorkommend.
2025-10-24
I a travel advisor and would recommend Ludodante to anyone visiting Lugano. Great location, exceptional staff and the breakfast was outstanding.
2025-10-21
I will review Luganodante on Booking, because I always read the comments when I am choosing a hotel. The whole experience at your hotel was wonderful, and I thank you!
2025-10-20
The experience was fantastic. The entire team shows professionalism, seriousness, warmth, and promptness.
2025-10-20
Hotel eccellente e funzionale. Grazie a tutto il personale per il clima di squisita accoglienza.
2025-10-20
Ich habe mich bei euch sehr wohl gefühlt. Das Zimmer war sehr sauber und top eingerichtet. Gerne wieder Vielen Dank Simon Raiber
2025-10-20
Das Personal ist sehr freundlich und hilfsbereit
2025-10-19
Das Personal ist sehr freundlich und hilfsbereit; das Frühstück ist äusserst frisch und fein und das Zimmer hat allen Komfort. Auch die Lage ist top. Wir kommen wieder.
2025-10-17
Personale di servizio sempre presente e molto cordiale. Colazione fantastica con un ottima scelta sia di cucina calda che fredda. Ottima anche la scelta delle bevande a disposizione. Consiglio vivamente.
2025-10-17
Big thanks to the employee who checked me in. He was very helpful and curteous. I had to change my room due to safety issues and he helped me straightaway and changed my room.
2025-10-17
Alles tiptop! Vielen Dank.
2025-10-16
Sehr freundliches und kompetentes Team.
2025-10-14
Ein sehr gutes Hotel in bester Lage für Kurzaufenthalte. Bei längeren Aufenthalten, sagen wir ab 4 oder 5 Tage oder länger, dürfte der Mangel an Platz für Koffer und Inhalt (kein Kasten, keine Tablare) etwas problematisch sein.
2025-10-14
Sono 20 anni che vengo nel vostro hotel e la cortesia e la gentilezza del personale mi fanno ritornare
2025-10-09
Der Aufenthalt war sehr schön , tolle lage des Hotels war alles zu Fuss erreichbar ...sehr nettes Presonal . Danke an alle wir kommen wieder 🫶😊
2025-10-08
Grazie mille!
2025-10-07
Tout le personnel
2025-10-06
Vielen Danke dem gesamten Lugano Dante Team. Wir waren als Grossfamilie zu Gast - wir wurden rundum perfekt umsorgt. Alle Gäste waren sehr glücklich und haben den Kurzaufenthalt inkl. Top Frühstück und sehr herzliche Mitarbeitenden. Danke besonders an Dr. Carlo Fontana, dass er uns diesen Aufenthalt so ermöglicht hat.
2025-10-05
Thanks for dealing with us kindly and thanks for the welcome
2025-10-05
Félicitations pour votre gentillesse et la qualité de votre service ! Merci.
2025-10-02
thanks for an amazing stay
2025-10-01
The staff was great! We arrived early and although our room wasn’t ready we were able to check in early since it was prioritized for cleaning
2025-10-01
I had a wonderful experience thanks to the incredibly kind and helpful staff. A special thank you for kindly accepting to store my luggage ahead of check-in—it made my arrival so much smoother. Your hospitality and attention to detail truly stood out. Highly recommended!
2025-09-30
Wir danken dem ganzen Personal! und sind total zufrieden. Wir haben die Absicht, nächstes Jahr wieder zu kommen!
2025-09-30
VERY EXCELLENT PROFESSIONAL STAFF AND A DELIGHT TO BE A GUEST
2025-09-30
Continuez comme cela c’était parfait
2025-09-29
Viaggio spesso, di hotel belli e con personale preparato gentile ed efficiente ne vedo. Ma devo dire che quello che ho trovato nella vostra struttura è DECISAMENTE sopra la media, soprattutto in termini di cortesia, sembrava che io fossi un cliente abituale da come mi sono sentito accolto e trattato durante il soggiorno. Dalla reception all’addetto del garage fino alla colazione è stato un sorriso e cortesia continui. Sono rimasto davvero colpito. Complimenti!
2025-09-29
Sehr freundlich und unkompliziertes Personal!
2025-09-28
Absolutely wonderful staff and overall excellent experience. Would definitely stay again
2025-09-27
Thanks for a wonderful stay at your hotel. Your staff are among the friendliest that I have ever encountered. Thanks so much for your lovely attitude!
2025-09-27
Thank you for making our stay very comfortable. The location of the Hotel was great and the services were exceptional .
2025-09-27
Everyone I was in contact with was lovely
2025-09-26
Entrambi
2025-09-26
This is a nice, but unusual hotel in the heart of Lugano. After working out how to find the funicular rail transport from the Lugano Railway Station, everything was very good. The room was very comfortable and the bead was excellent. Breakfast was included for our stay and was more than adequate for our needs. The hotel staff on reception and in the bar were excellent, courteous and very helpful. We would certainly stay here again.
2025-09-26
We love your hotel, the location, very helpful staff, dinner and one of the best breakfast buffets.We will definitely recommend your hotel and we will stay with you again.
2025-09-24
Wir waren 2 Frauen, die ein langes WE in Lugano verbracht haben. Wir hatten 2 wunderschöne Zimmer (532 und 533) und waren zufrieden - wir kommen auf jeden Fall wieder! Alle Mitarbeitenden waren sehr höflich und zuvorkommend. Herzlichen Dank!
2025-09-24
Wie immer super
2025-09-24
Especially the location of your hotel was very convenient with the train straight to the door step. People helped us our luggages in and out of hotel. The lady at the reception desk was very polite and helpful. Thank you very much for our one night stay at the hotel.
2025-09-24
Merci à toute l'équipe
2025-09-23
Your staff was amazing. Very friendly and polite. My wife and i loved it 5 stars all the way
2025-09-23
Nicht zuletzt wegen der Top-Lage kommen wir immer wieder in Ihr Hotel. Die Zimmer sind sauber und geräumig, sehr bequeme Betten. Ihr Personal ist äusserst freundlich, selbst wenn es am Frühstücksbuffet etwas hektisch zugeht.
2025-09-21
Super Service, friendly staff
2025-09-21
Siete tutti meravigliosi e tutto come sempre è di altissimo livello ma voglio segnalare che il materasso della mia camera è datato e scomodo e. I ha creato mal di schiena. La prossima volta lo segnalerò prima,per il resto un grazie a tutti.
2025-09-21
Wonderful stay. Convenient location, friendly staff, lovely room!
2025-09-19
Earlier this year, when pondering proper room size, Massimo and Roberta were most helpful responding to our late-night emails. We were staying 13 nights, and Massimo recommended something larger than the Double Room to ensure our continued comfort; the Premier Room was perfect for us.
2025-09-19
grazie allo staff - da anni sempre gentilissimi, continuate cosi!
2025-09-17
Ich komme bereits seit über 20 Jahren zu Euch. bin froh, dass ich immer einen Upgrade nehmen kann, da mit die etwas grösseren Zimmer besser passen. Danke! ich komme nur zu Euch in Lugano.
2025-09-16
The person who checked me in (Alex I belive) was incredibly friendly, remembered my name throughout my stay, and took very good care of me.
2025-09-16
Sehr freundliches und kompetentes Personal vom Check in, über Frühstück, bis zur Abreise!
2025-09-15
Tout le personnel était très agréable et serviable.
2025-09-15
alle waren sehr freundlich und aufmerksam.
2025-09-15
Wonderful hotel, beautiful rooms. Well organized.. Staff was very friendly. Really enjoyed our time at the bar and the bartender was amazing..
2025-09-15
The breakfast was super and the stuff extreme polite and friendly. We felt very welcome.
2025-09-15
Vielen Dank für eure Aufmerksamkeit und Freundlichkeit, ich komme gerne wieder.
2025-09-13
Tout était parfait et super la réception.
2025-09-12
Amazing staff, rooms, amenities. Perfect location and the breakfast was delicious. Thank you!
2025-09-12
Wie immer Top-Qualität Anpassung: Auf der Einstig-Seite seht "erfahrung" klein geschrieben. Erfahrung ist ein Nomen und deshalb schreibt man es gross :-)
2025-09-12
Tutto perfetto come sempre. Grazie mille a tutti, bravi. Questa volta, ma senza dimenticare nessun altro, perché per noi il team in tutti i settori è molto competente, ringraziamo in particolare George per averci messo i bagagli in macchina già a mezzogiorno, con grande cura e un ordine davvero degni di nota.
2025-09-12
Thank you for everything, our stay was very pleasant. Excellent breakfast buffet! We’ll highly recommend your hotel to other visitors.
2025-09-11
I wish I placed another night of stay. But unfortunately, we have to follow our itinerary. Love our stay. Thank you Luganodante!
2025-09-10
Tout le personnel est très professionnel, très courtois et serviable : Grand merci au service de la réception, au personnel de chambre, au service du petit déjeuner et du dîner, etc ... Séjour très agréable et inoubliable dans cet hôtel magnifique
2025-09-10
Very professional staff Excellent location Comfortable rooms
2025-09-07
Staff bravossimo, gentile, simpatico.
2025-09-07
Best regards to all of you! Thank you!
2025-09-07
Tutto perfetto
2025-09-07
It was all perfect!!
2025-09-04
Wonderful!
2025-09-04
I had a wonderful stay from start to finish. Thank you for delivering a high quality customer experience. The service is what sticks on top of what the hotel can offer and you guys delivered it very well. Thank you.
2025-09-03
Alles wunderbar, ich habe mich wohlgefühlt.
2025-09-01
Tout a été parfait
2025-09-01
Super nette, freundliche und hilfsbereite Menschen im Service, am Empfang, an der Parkgarage, im Putzteam, in der Küche und an der Bar - überall. Die Mehrsprachigkeit des Personals erleichtert die Verständigung enorm. Ein sehr schöner Aufenthalt. Herzlichen Dank. Kommen gerne wieder 😃
2025-08-30
Staff, Breakfast, and the quality of the rooms were wonderful! Look forward to the next visit!
2025-08-29
Your consistent in being excellent is the reason I return always. . Well done and Thank you
2025-08-29
Personnel incroyable
2025-08-28
wonderful room en the hotel is perfectly placed
2025-08-28
Vielen herzlichen Danke. Wir haben den Aufenthalt sehr genossen. Das Frühstücksbuffet lässt keine Wünsche offen. Es ist sehr toll. Vielen Dank auch für Ihre unkomplizierte Art und Weise , dass mein Sohn, welcher vom Wandern kam bei uns duschen durfte und mit uns frühstücken. Gerne kommen wir wieder. A la Prossima! Herzliche Grüsse Claudia, Ursula und Cyrill Hegglin
2025-08-28
J ai bcp apprécié mon séjour à tous les points de vue.
2025-08-28
Sehr freundliches und hilfsbereites Personal. Herzlichen Dank.
2025-08-27
Thank you very much for your attention. I have been there repeatedly and we have always received excellent service. We really like to stay with you.
2025-08-27
Freundlichkeit des Personals überragend, Frühsrücksbuffet Qualität und Auswahl hervorragend. Kommen gerne wieder. Lage des Horels ideal.
2025-08-25
We thoroughly enjoyed our stay at LUGANODANTE and will definitely recommend the hotel to friends and family. The staff was extremely friendly, from check-in to check-out. The 4 course tasting dinner at the restaurant was outstanding!! Everything was perfect.
2025-08-25
Been a guest at the Dante since 50 years plus and keep coming back because I like it!
2025-08-25
All the staff were friendly and said greeted me with good morning/ evening madam- that felt very welcoming The whole place had a fantastic, professional yet homely feel
2025-08-25
We had an amazing two day stay with you. We loved the room and found it top quality, the bed and bedding comfortable and the temperature just right. Breakfast was outstanding and catered for all tastes. I would totally recommend this hotel to anyone visiting.
2025-08-24
The staff at Lugano Dante are superb! They we extremely pleasant, kind and helpful. The overall experience was excellent! Thank you Thank you Thank you!
2025-08-23
Come sempre team strepitoso grazie di vero cuore
2025-08-22
Très belle prestation : Excellent accueil et petit déjeuner, chambre très bien conçue et propre, parking sécurisant et adapté aux véhicules de grande taille. Enfin, le restaurant est délicieux et son personnel très accueillant.
2025-08-21
1A in allen Belangen. Besten Dank & bis zum nächsten Mal.
2025-08-21
Thank you steven
2025-08-20
Cortesia,gentilezza e molta collaborazione nella risoluzione di qualsiasi problema. Tutti eccezionali.
2025-08-20
Brilliant experience staying at the Luganodante hotel - every interaction with staff across the site was impeccable - superb service, keep it up and thank you for ensuring our honey moon stay was excellent
2025-08-18
Grazie a tutti
2025-08-18
Very friendly and efficient staff at reception and garage
2025-08-18
Die positive Grundeinstellung der Angestellten ist spürbar
2025-08-18
The staff was courteous and knowledgeable. Always helpful in planning our day, mapping out directions and taking care of any of our needs.
2025-08-17
Complimenti per l’arredo e il buffet della colazione. La location è perfetta e si dorme tranquilli senza rumori della città.
2025-08-16
Cortesia e gentilezza straordinaria, ritornerei e consiglierei…. Per quanto riguarda il cibo è stato il posto dove abbiamo mangiato meglio, cena straordinaria tutto eccellente.
2025-08-16
ich fühle mich immer sehr wohl und willkommen
2025-08-16
Das Tüpfelchen auf dem i wäre gewesen, wenn die Rezeption beim Check in mir zum Geburtstag gratuliert hätte. Die Daten waren bei der Reservation ja bekannt.😊 Sehr freundliche Mitarbeiter*innen. Super Frühstücksbuffet Schönes Zimmer Sehr zentral gelegen
2025-08-15
Ringrazio per l’accoglienza ricevuta, la professionalità, disponibilità e gentilezza di tutti. Complimenti per l’alta qualità dei servizi e per l’elevata qualità e varietà dei cibi proposti. Una bellissima esperienza.
2025-08-13
Wie immer gut!
2025-08-12
Super Hotel Danke
2025-08-11
Merci pour votre accueil et votre professionnalisme
2025-08-11
Great experience !
2025-08-11
Everyone was so nice and helpful. Rooms were very clean and beds and pillows were so comfortable.
2025-08-11
Abbiamo soggiornato due volte al vostro hotel e siamo stati molto bene entrambe le volte! Torneremo sicuramente!
2025-08-09
Service du personnel parfait, grande chambre très confortable!
2025-08-09
Der Kellner Gianluca war sehr flott und sehr freundlich!
2025-08-09
c'était top !
2025-08-08
Vielen herzlichen Dank für den wunderschönen Aufenthalt bei Ihnen . Ganz besonders möchten wir uns bei allen Ihren Mitarbeitern herzlich bedanken. Es die Wertschätzung die wir ausdrücken wollen. Denn nur mit so einem tollen Personal lässt sich so ein tolles Hotel betreiben. Ganz liebe Grüße an Alle Mitarbeiter , denn Sie haben es verdient . Sie können stolz auf solche Mitarbeiter sein. Jeder einzelne ist wichtig . Wir sind schon das 3. Mal bei Ihnen im Hause und es ist immer alles super. Wir kommen auch wieder und wir werden Ihr Haus immer weiterempfehlen . Ganz liebe Grüße aus Mindelheim / Bayern
2025-08-08
La chambre 101 spacieuse, beaucoup de rangements, super pratique. Nous avons adoré.
2025-08-07
Struttura semplicemente perfetta, sia in termini di personale, professionale, cortese e sempre disponibile, sia per la comodità e l’accoglienza della camera! Pulizia impeccabile, e qualità dei prodotti offerti nel buffet della colazione molto alta. Sicuramente lo consiglierei a chiunque e se dovessi tornare a Lugano sceglierei sicuramente la vostra struttura.
2025-08-07
Äußerst ansprechend und edel ausgestattet. Frühstück reichlich und vielfältig! Beste Hotel auf meiner 8-tägigen Grand Train Tour Switzerland! Nur zu empfehlen! Herzlichen Dank
2025-08-07
We were attending a funeral and the staff worked hard to have our room ready early so we could check in and change for the 3PM funeral. We really appreciate their care and efforts. It made a difficult situation better.
2025-08-06
Good experience overall. Easy quiet and comfortable. An extra blanket in the room would have been nice as it got cool at night.
2025-08-05
Von der Anreise bis zur Abreise einwandfrei und supet freundlich
2025-08-03
wir haben uns sehr willkommen gefühlt und vorallem das bar-team war sehr freundlich (innen und aussen) die zimmer waren sehr leise und angenehm. danke.
2025-08-03
Merci pour votre accueil notre séjour parmi vous a été parfait.
2025-08-02
Vielen Dank für den sorgenfreien Aufenthalt in Lugano. Ich habe die Zeit bei Ihnen sehr genossen.
2025-08-01
Es war ein wunderschöner Aufenthalt.
2025-08-01
Lovely staff, very comfortable hotel. Really enjoyed the entire experience.
2025-08-01
Sehr nettes Personal!
2025-08-01
Grazie a tutti. E’ sempre un piacere ritornare da Voi.
2025-07-29
Thankyou for the great service and good quality of food.
2025-07-28
The close proximity to the train station when we first arrived was a huge plus as one is so tired from travelling especially when you are from a different country and trying to find your way around. The welcome at the door was a very pleasant surprise. One gets the feeling that the staff really enjoy what they do. Everything was superb, and the attention to detail was outstanding, at least in our opinion. We will highly recommend the hotel to all of our friends and acquaintances. Thank you for all of your help in making our stay what it was. Cheers Dorothy & Bob Buckle
2025-07-27
Tenue impeccable de l’hôtel et du restaurant Personnel attentif et agréable Voituriers offrant un service de qualité avec le sens de la communication.
2025-07-26
I really enjoyed my stay in the hotel and diffinatlly will come back to you Thank you to everyone working in the hotel specially the front desk and the supervisor in the back office 🌷🤍
2025-07-25
Everything was good, except the bed was uncomfortable. It was so hard that I had trouble sleeping on it.
2025-07-25
Alles bestens. Wir kommen gerne wieder.
2025-07-24
As a business English trainer I have worked with many hotel staff in Germany, helping them to deal with guests appropriately in English and I can say, with complete honesty, that all the Lugano Dante staff were friendly, courteous and professional - we weredelighted to be your guests!. It did not matter whether the staff spoke 'perfect' English because their commitment to taking care of their guests was clear. Let me give you one example; althugh I have lived in Germany for over 20 years, I still love my English cup of tea with milk. Therefore whenever I stay in a hotel I try to find a room offering tea and coffee facilities in the room. I then politely ask if I can have a small amount of fresh milk, to make tea in my room. Recently at a large 'designer' hotel, I was told that this was not possible and that 'no-one has ever asked for milk before'. (This is a typical example of poor customer service in Germany ). Last week. at the Lugano Dante, this request was absolutely no problem 😊. Thank you so much!
2025-07-24
Vielen Dank für diese wunderbare kleine Auszeit! Wir kommen wieder!
2025-07-23
Hotel Staff was very helpful and extremely courteous. Complimentary mini bar is a great touch along with cafe machine in room
2025-07-22
Our stay at Luganodante was wonderful. Everyone was so pleasant and helpful. We appreciated the offer of bottled water to take with us when we checked out. It definitely made our commute to the airport more pleasant.
2025-07-22
Sempre un piacere soggiornare da voi
2025-07-22
Besonderen Dank an das Zimmermädchen und die Dame der Rezeption, die mich sofort und zweimal nach auschecken kontaktiert haben, da ich meine geldbörse im Zimmer vergessen habe.
2025-07-21
Our experience as great! I loved the location. The food during breakfast was impeccable, and a nightcap is necessary.
2025-07-21
You are the best! This was our foutth time and I can’t wait until next year!
2025-07-21
I traveling a lot and this hotel and most important the staff was so kind and helpful they exceed all my expectation.
2025-07-20
I regret not getting more names as everyone was so kind and helpful. Steven on reception sorted out a few things for us and gave us lots of advice on what to do etc. Nothing seemed too much trouble. The waiter who served us our meal in the evening was lovely too and the gentleman behind the bar. The staff at breakfast were so friendly and the housekeeping staff always greeted us whenever we passed. A friendly and personal like that makes for such a lovely stay. We had a great time in Lugano thanks to your lovely hospitality.
2025-07-20
Excellent stay and a wonderful hotel experience.
2025-07-19
Staff at the restaurant during dinner were a bit dry. Friendlier would be appreciated.
2025-07-16
Grazie di tutto
2025-07-15
Una cortesia e una disponibilità impeccabile
2025-07-15
Sehrbfreundlichnund sympathisch!
2025-07-14
Wir haben italienisches Flair mit Schweizer Perfektion erlebt. Es war von A bis Z perfekt. Herzlichen Dank!
2025-07-14
I really amazed of the hotel, service and quality. Thank you so much. For sure will come again
2025-07-12
Thank you. The hotel was lovely without being loud; the staff was courteous and accommodating; the location perfect for a short visit to Lugano. Would recommend to friends and would stay again ourselves!
2025-07-11
Great service and wonderful city 🩷
2025-07-09
I had previously written a review on Google Maps and shared my opinion about this luxurious hotel, highlighting both the quality of the rooms and the friendliness of the staff. Thank you very much — that’s why my rating on the site was high.
2025-07-07
We enjoyed out stay! All staff were helpful! Thank-you!
2025-07-07
Vielen Dank für den angenehmen Aufenthalt bei Ihnen.
2025-07-07
Staff were excellent overall, especially the guys organising the car in the car park.
2025-07-05
Vorrei ringraziare tutto lo staff, dal momento in cui ho consegnato l’auto, alla ricezione, i ragazzi del servizio ristorante e bar/cucina e chi si preoccupa di sistemare le stanze. Tutto perfetto. Grazie
2025-07-04
Loved everything about it
2025-07-04
Tout le monde est agréable et très souriant ! Chambres silencieuses
2025-07-02
La prima cosa importante è che la gentilezza del personale mi ha fatto sentire a casa Camere moderne di gusto pulitissime Garage perfetto e comodo Il mio albergo a Lugano anche per la posizione incredibilmente comoda nel centro città Complimenti a tutti
2025-07-02
The hotel was wonderful. It was clean and in great.location. The staff were superb. Everyone was very helpful. Cristina was so very helpful and kind. Roberto was also very helpful. Thank you to your staff. They made our stay very memorable.
2025-06-30
Très bel accueil, le personnel très gentil et accueillant, très satisfaite de mon séjour un grand merci à vous !
2025-06-29
Sehr guter Service und sehr freundliches Personal!!
2025-06-29
Grazzie Mille for Roberta and other reception staff concerning assistance in communicating with Ortotecnica, wheelchair rental servicer. Your staff also helped me by carrying heavy wheelchair at the stairs of the funicular station. I appreciate your kind and helpful support,
2025-06-29
Bravo au personnel de réception et des voituriers
2025-06-27
Tutto il personale si è distinto per l'accoglienza, la gentilezza, la disponibilità e la competenza. Grazie
2025-06-26
When we checked in Steven was very welcoming and later helped us with some Lugano highlights suggestions. One day we came back to the hotel late morning to find the clean my room sign still out. I bumped into a cleaner who took the time to say hello and then offered to do the room straight away. I was really impressed by her attitude and quality of service. I am sorry I didn’t get her name.
2025-06-25
El personal ha sido muy profesional y eficiente, tango el de recepción, com el del comedor y de la limpieza.
2025-06-24
Bestes Hotel in ganzem tessin
2025-06-24
Herzlichen Dank dem ganzen Dante-Team. Wir kommen wieder und freuen uns schon jetzt auf ein weiteres verlängertes Wochenende in Lugano!
2025-06-23
My stay was amazing everything is perfect and I love the newly furnished meeting room
2025-06-22
Love visiting Lugano and staying at the Dante. The staff and atmosphere are excellent especially excellent staff member Stefania.
2025-06-20
It was such a pleasant stay at Luganodante.
2025-06-18
Great experience, wonderful service, thank you Grazie
2025-06-16
Super
2025-06-16
Staff were very friendly and very helpful.
2025-06-14
Our stay was perfect! The staff were all so helpful and kind. The food and drinks were also delicious. Thank you for making our stay special.
2025-06-14
Super, dass es kostenlos alkoholfreie Getränke im Kühlschrank gab!
2025-06-12
Job well done
2025-06-12
Thanks for all your help
2025-06-12
Gala was absoulutely amazing in helping us secure a dinner reservation at Grotto del Pepp. It was our favorite restaurant/experience during our two week trip to Switzerland and Austria. We loved it. I was unsuccessful in securing a reservation at Grotto del Pepp but Gala worked her magic and was able to get us a reservation. This restaurant was suggested by Gala as a local grotto that was very authentic. We loved everything about it - the drive up the mountain, the food, the staff. Thank you, thank you to Gala and our compliments to her service and great recommendation. Also, breakfast was amazing at Luganodante - so many selections and a lot of local flavor too. And and the staff were so pleasant. While the rooms were a bit small for vacationing travelers (vs. business travelers) they were also very pleasant and I liked that the room and hotel were focused on sustainability. We could have used a luggage rack though to accommodate both of our suitcases.
2025-06-12
Fantastic, you are a gem!
2025-06-11
Top Hotel,zentral gelegen, nette Mitarbeiter,sehr sauber, Ich würde Lugano Dante weiterempfehlen. Viele Grüße Maria
2025-06-10
Ich war begeistert vom Service, Garage, Frühstück und Freundlichkeit des Personals. Tolle Produkte auch im Bad(habe BodyLotion gekauft) und das Nachhaltigkeitskonzept generell gefällt mir sehr gut. Schöne Pflanzen im Flamel l geben ein wunderbares Raumklima. Ich komme sehr gerne wieder!
2025-06-10
Ee enjoyed our stay in your hotel very much!
2025-06-10
Great stay, loved the hotel and hospitality. Really appreciated the connecting rooms for our child. We had a great time.
2025-06-09
The Hotel was excellent. Ideal location. The staff were friendly, knowledgeable and helpful. Breakfast was excellent.
2025-06-09
Merci, chambre agréable et calme et personnel au petits soins, je reviendrai !
2025-06-09
I have always stayed in your hotel whenever I come to Lugano since 1998.I want to thank you and share my genuine appreciations. I most sincerely wish to thank the management and the entire staff of the hotel for the incredible and amazing spirited effort and synergy toward making our stay very pleasurable and enjoyable throughout our stay at the Hotel Lugano Dante. I wished we could stay in that paradise environment for ever. Thanks for everything and most importantly to Dr. Fontana for his total management (TM) approach with continuous improvement.
2025-06-09
Not enough dinner choice. . But breakfast very good
2025-06-07
very professional staff. Very convenient location
2025-06-04
Your staff was friendly and helpful. Great experience overall. Even provided loaner umbrellas. Superior service. FLAMEL was also fantastic. Unbelievable cuisine, well prepared and presented. very attentive service. Loved staying @ LuganoDante!- - Larry Zollo
2025-06-02
Thank you to the check in/check out staff and the room cleaning staff. The cleaning staff for the rooms were always pleasant, very kind, and helpful. The check in/check out staff provided clear instructions and were helpful in every aspect. The free mini bar in the room with both still and sparkling water and soft drinks were much appreciated. The breakfast had great variety and the chef at the hot station was so kind and helpful! Thank you for a wonderful stay in Lugano! We will be back to enjoy the wonderful hotel.
2025-06-01
You are the best experience in Switzerland , everything is wonderful about staff and restaurant. I will visit again definitely and happy to recommend you to friends.
2025-06-01
Die Freundlichkeit vom ganzen Team ist überall present.
2025-06-01
Nous sommes des clients occasionnels de longue date du Dante. L'accueil a toujours été top, mais nous étions un nostalgiques de l'ancien hôtel lors de la rénovation de l'hôtel. Nous constatons une progression fulgurante à tous points de vue, en particulier au plan de la gastronomie (petit-déjeuner et dîner le soir) du Flamel. Nous avons été très heureux de voir les sourires sur les visages de tout le personnel. Nous nous réjouissons d'avance de notre prochaine visite ! Merci à toute l'équipe, qui peut être fière de ce qu'elle a accompli.
2025-05-31
Very helpfully staff. Enjoyable stay in a well situated Hotel
2025-05-31
Reception staff was service par excellence
2025-05-30
Thank you to all the staff. It was a pleasant stay.
2025-05-29
Nur wenn die Klimaanlage nicht mehr so laut ist.
2025-05-28
The entire TEAM was great. If we coke back to Lugano, we will definitely be staying there. 🙏❤️
2025-05-28
We returned to Dante after 15 years (we were regulars for the two years our daughter attended TASIS). Our good memories from that period were re-experienced, and we are grateful.
2025-05-27
Thank you very much much for wonderful experience. You are the best.
2025-05-26
Compliments to Gaia, she was so helpful.
2025-05-26
Merci à tout le personnel ! Tout le monde est très sympathique !
2025-05-26
All staff absolutely lovely, went above and beyond to be helpful. A very cheery group!
2025-05-24
Gracias a todos pero en especial a Simone. Fue verdaderamente excepcional y muy atento y servicial. Muchas gracias.
2025-05-24
The hotel has an excellent location and a great breakfast. The staff was very nice and helpful. But I would like to congratulate and thank Simone from the Reception in particular. He was extremely accommodating, helpful, polite and very nice. He really made the difference of our stay. Employees like him are so rare to find nowadays, and the management of this great hotel should appreciate his service and dedication. Thank you from the bottom of our hearts Simone!!!! Thank you so very much. Best regards to all and keep the great service. Pablo Quintero.
2025-05-24
Reception sehr freundlich und professionell
2025-05-22
Überall sehr nettes Personal! Danke!
2025-05-20
I really spent a very wonderful stay in your hotel. Your staff kindness and hospitality, cleanness nice location and perfect services and breakfast. Thanks a lot Best regards, Yours, Abdullah Aljohani
2025-05-20
Every single staff person was incredibly friendly, enthusiastic about our being there, professional, and most were fun too. Simone was fabulous every time we interacted with him. Wish we remembered the names of others. The breakfast was extraordinary. The location of course was perfect. There was an housekeeping woman her name might’ve been Elizabeth(?), She and her husband live in Como. She’s originally from Budapest I believe. She was extremely helpful in making sure we had the right drinks in our room, that we didn’t run out of toilet paper, etc. her personality was professional and engaging. And a woman at the front desk with long, dark curly hair was particularly patient and helpful in helping me print out a bank/finance item that I needed. Hands-down a fabulous day and we highly recommend you!! Thank you very much
2025-05-19
Great stay, very nice hotel and professionals!
2025-05-19
Very well run hotel with friendly, knowledgeable , and helpful staff. Easy and fun to get to via funicular from train station. Central location allows you to explore on foot. Comfortable and quiet rooms. Sad to leave, look forward to return trip.
2025-05-16
Gentillesse du personnel à l’arrivée et au départ.
2025-05-16
Es war, wie immer, sehr schön bei ihnen in Lugano zu übernachten 😊👍
2025-05-16
Compliments à tout le personnel, au top.
2025-05-16
Le Dante est mon hôtel préféré à Lugano, tout est réuni pour offrir un excellent séjour. J’y venais avant la rénovation 😅 donc c'est une longue love story pour moi avec le Dante. Bravo pour les aménagements et j’adore les salles de bain de la nouvelle partie 🩷
2025-05-15
alles Top - so soll es sein!
2025-05-15
it was a super stay. It was a pity for me that it was for one night only.
2025-05-14
Personnel très accueillant. Qualité de réception impeccable.
2025-05-13
Sehr freundliches, zuvorkommendes und aufmerksames Personal. Alles Tipptopp!
2025-05-13
Our stay was perfect! I gave you 10/10 at Booking, you have the best customer support ever in all of fields, garage,luggage breakfast, reception. The breakfast was so excellent!!! All our experience was absolutely extraordinary and your staff so helpful and kind!!
2025-05-13
Si è il mio hotel ideale, perché combina stile, eleganza, gentilezza unite a un senso di essere in famiglia
2025-05-12
grazie ancora per tutto!
2025-05-11
Ottima prima esperienza. Tornerò sicuramente.
2025-05-11
Eccellente esperienza, come da questionario compilato. Tornerò sicuramente.
2025-05-11
Really enjoyed our stay. The staff are very nice and accommodating. Very good experience.
2025-05-11
Wir haben uns bei euch sehr wohl gefühlt. Wir hatten grosse Freude und Spass auch Teddybären bei der Reception zu sehen. Es ist eine schöne Idee und macht positiv! Auch waren alle Mitarbeiterinnen und Mitarbeiter sehr freundlich und hilfsbereit. Jederzeit wieder! Die zentrale Lage neben dem Funiculare ist auch sehr praktisch und ideal.
2025-05-10
alle mitarbeiter sind sehr kompetent und wunderbare persönlichkeiten!! es tut immer einfach sooo gut bei ihnen im dante zu sein! danke von herzen für alles! a dopo!!!!
2025-05-09
The whole service of all the staff was fantastic!
2025-05-08
I'd like to thank the blond lady at the check in desk. She was so helpful when o asked to print a document. Thank you yo her. All the staff are great.
2025-05-06
À tout le personnel qui est fabuleux et que je remercie pour son accueil chaleureux et pour son professionnalisme. J’ai particulièrement apprécié l’aide précieuse reçue de Roberta à la réception.
2025-05-06
Das Frühstücks-Buffet war für ein City-Hotel überdurchschnittlich gut! Wir werden auf jeden Fall wieder kommen.
2025-05-05
Alles war tadellos: Von der Freundlichkeit und Hilfsbereitschaft des Personals bis zur Qualität von Zimmer und Frühstückbuffet. Vielen Dank dem ganzen Team
2025-05-05
Sempre piacevole soggiornare presso la Vs. struttura
2025-05-05
L'hotel Dante a Lugano è sempre stato un buon "indirizzo" e ne ho sempre sentito parlare molto bene. Ora che finalmente vi ho soggiornato posso solo confermare: veramente ottimo! La cortesia del personale è sicuramente un grosso punto positivo. Grazie mille!
2025-05-05
BRAVISSSSSSSSSSSSSIMMMMMMI
2025-05-05
Das Zimmer und das gesamte Hotel war sehr sauber, das Personal sehr freundlich und aufmerksam und das Frühstück sehr reichhaltig!
2025-05-05
L'hotel è situato in una posizione stupenda e con il servizio garage è perfetto, il personale super disponibile ma mai invadente. Veramente un ottimo soggiorno, peccato sia stata poco tempo.
2025-05-04
Unser Aufenthalt im Hotel "Lugano Dante" dauerte nur 4 Tage. Dies war unser kurzer Frühlingsurlaub. Wir möchten uns bei allen Mitarbeitern für ihre Bemühungen bedanken, denn wir haben uns in diesem Hotel sehr wohl gefühlt. Und wenn wir das nächste Mal einen Aufenthalt in Lugano planen, werden wir bestimmt wieder im "Lugano Dante" übernachten. 🙏
2025-05-04
sehr freundliches Personal, top Lage und ein Hammer Frühstück!
2025-05-04
Top Hotel-Design, Frühstück absolut gigantisch und das Personal ist immer freundlich und zuvorkommend. Wir werden wieder gern kommen.
2025-05-03
Très bon accueil - hôtel super bien situé et malgré tout très calme
2025-05-02
Perfect stay, albeit short Thanks
2025-05-02
👍
2025-05-01
Immer wieder Spitze - freuen uns bereits aufs nächste mal - hoffentlich bald
2025-05-01
Best Team ever
2025-04-29
soggiorno molto gradevole, tranquillo, cortesia e disponibilità del personale
2025-04-28
Danke viel mal für den netten empfang und professionelle Bedienung, grosse Kompliment an das ganze Team, machen sie weiter so 👌
2025-04-28
Alles war perfekt. Wir kommen gerne wieder :)
2025-04-28
ganz sicher, ich komme ja seit Jahren zu Ihnen und bin immer voll zufrieden gewesen
2025-04-28
alles top.
2025-04-28
Top 2025
2025-04-28
Tolle Lage, schöne zweckmässige Zimmer, freundliches Personal.
2025-04-27
Great place, friendly receptionists, good food, convenient location, cable card is next to the hotel .
2025-04-27
Complimenti
2025-04-26
The management formula or Mantra is executed with a smile, courtesy, respect and abundant enthuaisim by all staff who interface with guests at all times. Thank you All.
2025-04-26
Checking and checkout staff
2025-04-25
Wir danken Ihnen für die Freundlichkeit und den guten Service. Wir sind sehr gerne in Lugano und in Ihrem Hotel. Einfach top. Und sehr freundlich zu Kindern. Danke.
2025-04-24
Siamo stati molto soddisfatti del nostro ultimo soggiorno. Siamo rimasti per Pasqua, qualche giorno dopo gli impegni di lavoro e abbiamo apprezzato la vostra struttura per il clima di vacanza e relax. Il personale della recezione è sempre cordiale ed attento anche nei momenti di stress. Conoscono le mie esigenze e mi assegnano una camera adeguata dove posso anche lavorare, preparandomi pure una sedia comoda :) I nuovi collaboratori introdotti nel servizio colazione e ristorante sono stati bravissimi e a poche settimane dal loro arrivo hanno già dimostrato di essersi pienamente introdotti nel team. Avevamo un piccolo appunto riguardo ad un piatto della cena e le nostre osservazioni sono state accolte costruttivamente dal maître di sala e dal personale in servizio che ci ha pure offerto un dessert. Grazie mille a tutti, sempre cordiali e professionali!
2025-04-23
Tout était parfait merci beaucoup
2025-04-22
Oui à tout le personnel pour son accueil, son professionnalisme et sa gentillesse
2025-04-22
Faccio i miei complimenti a tutto lo staff e ringrazio di cuore,
2025-04-22
Nous faisons ça en face à face :-). Impeccable hotel, Personnel toujours à l'écoute du client. Très gentille dans tous les départements. Restaurant super. Impeccable séjour nous avons bien apprécié. Votre équipe fait le travail avec le cuore :-) Nous allons revenir
2025-04-21
Top Preis Leistungs Verhältnis
2025-04-21
Auffallend motiviertes + freundliches Personal in allen Bereichen: Bravo !!
2025-04-19
Check-In und check-out sind Weltklasse. Bravo!
2025-04-18
Quite simply, I'll come again and recommend you to friends!
2025-04-18
Personnel très symphatique et professionnel
2025-04-17
A tutti i miei complimenti, siete straordinari, e lo dice una che insegna in Bocconi come si trattano i clienti!!
2025-04-17
Toujours très bien comme d'habitude ! MERCI
2025-04-16
I love my stay and plan on staying here again over the next couple of years while my daughter is in school and beyond. Special thanks to Marko, at the bar, who always remembers my favorite cocktail and for sharing information about the area. He makes the stay special.
2025-04-14
I loved your hotel, perfect place, great food/dronks and very charming and confortable!
2025-04-14
Personale, gentile e seviabile. Molte Grazie
2025-04-13
Une super équipe et un hôtel tip Merci.
2025-04-12
A tout le personel, service super, continuez comme ça. Merci de nous faire parvenir vos offres spéciales
2025-04-12
Complimenti! Bel Team! Tutti motivati! Grazie❤️
2025-04-11
Keep up the good work !
2025-04-10
I have been coming to your hotel for over 20 years. while working for three different banks in Zurich. now I got an upgrade to the roo 434 which I appreciated a lot. a very nice gesture indeed. tante grazie.
2025-04-10
Sehr aufmerksames Hotelpersonal Man fühlt sich willkommen und geschätzt. Ich komme gerne wieder.
2025-04-08
es ist mir immer wieder sehr wohl bei Euch
2025-04-08
Merci pour l'accueil et la qualité du service
2025-04-08
Fantastico
2025-04-08
Grazie per la immediatezza nella gestione di qualsiasi attività
2025-04-07
Schon das 2.mal bei euch und sicher nicht das letzte mal. Wir fühken uns eifach wohl und willkommen bei euch👍
2025-04-05
Das Personal ist sehr freundlich. Die Zimmer sind ruhig und komfortabel.
2025-04-05
Der Aufenthalt war sehr angenehm. das Personal ist sehr freundlich und zuvorkommend.
2025-04-04
Ein wunderbares Hotel. Auch unser Hund fühlte sich gut aufgehoben
2025-04-04
Thanks for your services
2025-04-03
Tolles Hotel an Bester Lage
2025-04-03
This is my second time staying at the Dante. The hotel has a really lovely atmosphere the rooms are very comfortable and stylish. In addition the location couldn’t be much better. It is really an excellent choice all around.
2025-04-03
Desidero ringraziare di tutto cuore tutte le persone che mi hanno / ci hanno accompagnato durante il seminario di BPS. Da George nel garage, da Christina e Salvatore alla ricezione, da Stefania e Arben al servizio: sono tutte persone squisite e professionali. Avete il successo che meritate. Cordiali saluti Cristian Luca Moro
2025-04-03
Ich habe mich sehr wohl gefühlt, die Mitarbeiter waren ALLE sehr freundlich. Bis bald wieder!
2025-04-02
Everything was perfect, thank you
2025-03-10
:)
2025-03-09
Ho apprezzato molto la cortesia e la disponibilità del personale nonché la particolare attenzione nei confronti delle esigenze degli ospiti, dal bagaglio alla bottiglietta d'acqua. Ottimi la posizione dell'albergo, la camera, il bagno, la colazione.
2025-03-07
The team across the board was amazing!
2025-03-04
Complimenti a tutto lo staff dell'hotel, cortesia e gentilezza non scontata,ma molto apprezzata.
2025-03-04
Das Personal ist außerordentlich freundlich, hilfsbereit und professionell. Um in Lugano zu verweilen ist dieses Hotel perfekt. Die Lage ermöglicht schnellen Anschluss an jegliche Ausflüge und für eine Erkundung von Lugano könnte der Standort nicht besser sein. Die Zimmer sind sehr sauber und Extra Wünsche werden gerne erfüllt. Für einen Aufenthalt in Lugano werden wir gerne wieder kommen.
2025-03-02
Oui, à tout votre eprsonnel. Sympa, professionnels à à disposition. Particulièrement aux dames du petit-déjeuner, qui se souviennent de moi après des longues mois d'absence. Bravo à elles!
2025-03-02
From the beginning untill end everything was top-notch! I cannot stop loving this hotel. Maybe it was my 4th stay in there, but I cannot really consider a better option. The front desk staff always get their credit but in your hotel even the ccleaning ladies were so friendful as well. They deserve special thanks too! Thanks!
2025-03-02
Roberta von der Rezeption und Der Service-Mann für Garage, Auto und Koffer waren perfekt und großartig
2025-03-01
Besonders das freundliche, aufmerksame Personal, das ruhige Zimmer und das feine Essen haben uns beeindruckt. Danke auch für das Upgrade, das war sehr zuvorkommend. Geschätzt haben wir auch das feine Wasser der Minibar und den schönen Lift. Das bequeme Bett, die Lage des Hotels, das es Badetücherwärmer hatte und den TV beim Bett. Auch dass wir den Koffer noch etwas länger im Hotel lassen konnten was sehr nett. Vielen Dank!
2025-02-28
Ottima esperienza - ottima posizione e nel centro della zona pedonale! : - ) Spero che Fortinet decida di organizzare di nuovo il nostro evento partner @Dante! (( a r i s a l u t i, Roger Glaus
2025-02-25
Sehr schön und Central gelegen
2025-02-24
Hôtel fabuleux, petit-déjeuner extraordinaire, chambre très propre. Tout le personnel est très gentil, professionnel et à l’écoute. Nous reviendrons avec plaisir et n’hésiterons pas à recommander votre établissement. Bravo et merci. 👍🏻
2025-02-24
Thank you for quality and kindness and upgrade of my room
2025-02-24
Wir haben den Aufenthalt sehr genossen und danken dem ganzen Team für den hervorragenden Service. Wir freuen uns auf ganz bald wieder
2025-02-24
Die Zimmer ist wie vor 3 Jahren perfekt. Sehr gute Matratzen und Kissen. Cocktails mixologie hat wieder uns nicht überzeugt. An Bar kein Snack bekommen leider.
2025-02-23
Sehr nettes personal
2025-02-23
Einfach super Personal von Putzfrau bis Rezeption. Herzlichen Dank
2025-02-22
It was my best hotel in my life. i am so happy to receive warm smile and greeting from every staff whenever i see them. I like the plant in the room. i could feel "we like you" is real not just motto. You are so kind and any request is swiftly met. Thanks all of you guys!
2025-02-22
Super Frühstück
2025-02-19
It was really great. We enjoyed our stay a lot.
2025-02-17
Merci aux personnes de l’accueil pour leur gentillesse et leur bienveillance
2025-02-17
Herzlichen DAnk für den tollen Aufenthalt. Wir freuen uns schon auf das nächste Wochenende :-).
2025-02-16
Accueil parfait, courtois, rapide, souriant, précis
2025-02-14
Loved the hotel. Breakfast was excellent with great variety of food and very friendly and helpful staff.
2025-02-13
Sehr freundliches Personal und super Frühstücksbuffet. Lieben Dank für den Ballon und die netten Gesten zum Geburtstag im Zimmer!
2025-02-13
excellent
2025-02-12
Hallo. Ich habe netterweise ein Upgrade erhalten, das habe ich enorm geschätzt, herzlichen Dank dafür! Ich habe einen unruhigen Schlaf, konnte aber gut zur Ruhe kommen im zugewiesenen Zimmer. Ich fühle mich sehr wohl im Hotel und finde das Frühstück äusserst lecker. Bis bald, Thomas
2025-02-12
Un grand merci à toute l'équipe pour l'acceuil et la gentillesse. La flexibilité sur l'heure du check-out a été très appréciée, merci. A bientôt.
2025-02-10
Es war ein tolles Wochenende, trotz dem schlechten Wetter. Danke für den freundlichen Empfang und das überragende Frühstück. Wir kommen gerne wieder.
2025-02-09
Super thanks to all the staff. Amazing hotel, great location.
2025-02-08
Ja, das letzte Mal, als ich dieses Formular ausfüllte, habe ich leider unabsichtlich vergessen, den sehr freundlichen Simone an der Rezeption zu erwähnen. Simone ist immer besonders nett und hilfsbereit. Wir freuen uns jedes Mal, ihn wiederzusehen. Danke, Simone!
2025-02-07
Ho avuto il piacere di lavorare con Gabriela, Valentina, Francesco, Riccardo e tutto il personale che ha gestito l'evento Intesa Sanpaolo del 6 febbraio e vorrei fare i complimenti a tutto lo staff per la professionalità, la cortesia, la cura che ciascuno ha messo nel proprio lavoro. Ogni fase della mia permanenza è stata caratterizzata da una grande cura del cliente.
2025-02-06
Von Anfang an war der Aufenthalt eine Freude!“ Der Empfang mit dem Park-Service war überaus freundlich, das Frühstück ließ keine Wünsche offen und hat den Arbeitstag wunderbar versüßt. Ein tolles Extra: Die inkludierte Minibar! Nichts geht über ein leckeres, kühles Getränk, wenn man spät zurückkommt – eine wirklich durchdachte Geste.
2025-02-05
Super Hotel! Sehr freundliches Personal und grandiose Lage.
2025-02-03
Thank you for the lovely welcome :)
2025-02-01
Votre hôtel est tout simplement incroyable!
2025-01-30
Das Frühstück war unglaublich fein. Wir waren begeistert.
2025-01-28
kompetentes, freundliches und zuvorkommendes Team. Mein verloren gegangener Ring wurde mir vor der Abreise übergeben! Top, Ehrlichkeit währt am längsten. Grazie mille!
2025-01-27
Jedesmal wenn wir in Lugano weilen, sind wir Gäste im Dante und jedesmal stimmt einfach alles, BRAVO geschätztes Team!
2025-01-27
Tout le monde est très serviable et à l'écoute. Bravo
2025-01-27
Il personale è bravissimo e gentilissimo La camera ottimamente climatizzata
2025-01-23
The friendliest Staff in ALL hotels I've ever visited worldwide. I take over 80 flights a year, I have visited North America, Asia, Africa twice and 6 European countries/cities in 2024. None of the hotels I've stayed matches the friendliness of the Dante staff!
2025-01-23
soggiorno veramente eccellente
2025-01-22
Tout bien
2025-01-22
alles war bestens, gerne kommen wir wieder!
2025-01-20
A livello cortesia siete veramente al top, il Sig.re che gestisce la zona garage merita un plauso. Soggiorniamo spesso a Lugano, abbiamo trovato la nostra comfort zone grazie a tutto lo Staff
2025-01-19
Personale veramente gentile, accogliente, che ci ha fatto sentire “a casa” . Dal personale all’accoglienza sino a quello del parcheggio, il barman e personale delle pulizie , complimenti a tutta la squadra !
2025-01-19
Personale e accoglienza al top. Torniamo sempre molto volentieri al Dante per la sua posizione centrale, stanze moderne e confortevoli, ma soprattutto per il vostro personale davvero d‘eccellenza, molto gentile e professionale. Un speciale ringraziamento al team reception (Roberta, Simone), al team del ristorante (Arber e Davide) ed a Pietro e Salvatore! Qui solo alcuni nomi elencati, ma siete tutti molto professionali e gentili, grazie! A presto e cari saluti Famiglia D‘Aguanno
2025-01-17
Sehr unkomplizierter und pragmatischer Serve. Top
2025-01-16
Ottimo servizio di tutti i collaboratori.
2025-01-16
Thank you so much for everything. Everyone were wonderful and for years we have been coming to your hotel. We will back soon.
2025-01-15
Anticipating more wonderful visits to Lugano and Luganodante! Thank you.
2025-01-11
Es hat uns sehr gut gefallen
2025-01-10
ottimo hotel in centro lugano, con comodo garage coperto per auto , buona colazione, personale molto professionale e gentile
2025-01-09
We have been in several hotels during our trip. You were the best one!
2025-01-06
Staff gentile e disponibile! Camera ampia e pulita! Abbiamo cenato al Flamel ed è stato tutto perfetto, i camerieri sempre presenti e gentili! Consiglio vivamente .. Ci ritorneremo presto!
2025-01-06
Hiermit möchte ich mich bedanken für das sofortige einschreiten, als es zu kalt war im Hotelzimmer.
2025-01-06
Vielen herzlichen Dank für den entspannten Aufenthalt. Wir haben uns von A-Z sehr wohl gefühlt und kommen gerne wieder!
2025-01-05
Der Service war sehr freundlich und hilfsbereit, zentrale Lage des Hotels macht den Ausgang in der Altdtadt angenehmer
2025-01-04
Beautiful hotel.
2025-01-03
Super motiviertes Personal, Einrichtung inklusive Sicherheitsaspekte auf dem neuesten Stand. Sehr gute Hygiene und schnelles Erstellen und Reinigen der Hotelzimmer.
2025-01-02
We had a fabulous stay at LUGANODANTE. Every single person at your hotel was so accommodating and kind. The hotel vibe was fantastic - perfect central location, yet quiet. Everything was well thought out in the design and we had everything we needed. Thank you for your hospitality and kindness. We will be back!
2025-01-01
Ich war rundum zufrieden 😀
2025-01-01
Wir hatten einen tollen Aufenthalt und kommen jederzeit wieder vorbei! Das Frühstück war richtig klasse. Vielen Dank und einen erfolgreichen Start ins Jahr 2025.
2024-12-31
Room well furnished but a bit small. There wet too many advertising emails after the booking.
2024-12-31
Grazie mille è stato tutto perfetto!
2024-12-30
Continuate così
2024-12-30
Très bon séjour
2024-12-30
Continuate così
2024-12-30
Wir waren bereits einmal im Hotel, hatten damals ein grösseres und top Zimmer. Das jetzige Zimmer war gut aber halt nicht vergleichbar - recht klein - aber für eine Nacht absolut ausreichend. Wir haben auch sehr kurzfristig gebucht da wir einen geschäftlichen Termin hatten. Das Frühstück ist unübertroffen - und wir reisen sehr viel! Kompliment! Wir werden das Hotel jederzeit empfehlen und auch wieder buchen!
2024-12-29
Sehr empfehlenswertes Hotel, wir buchen sicher das Luganodante, wenn wir wieder in Lugano sind!
2024-12-29
es war wieder wunderbar bei ihnen. grazie mille!!!!! a dopo!!!
2024-12-28
Great service and atmosphere
2024-12-27
I like to be in your hotel and I hope to come again next year!
2024-12-27
Absolut empfehlenswert. Super Lage👍
2024-12-27
Es war sehr ruhig im Hotelzimmer. Der Page hat uns vier Wolldecken gebracht. Wir konnten sehr gut schlafen.
2024-12-26
Frohe Festtage und herzlichen Dank an alle wir haben uns im Hotel sehr wohl gefühlt super zentral gelegen. Wir kommen gerne wieder
2024-12-25
Sempre super in tutto Cordialità mi avete fatto sentire come a casa!!
2024-12-24
Buone feste a tutti.
2024-12-23
Grazie mille per la vostra gentilezza e professionalità tutto il personale sempre molto cortese ci si sente sempre a casa - peccato che si sono persi i miei dati delle presenze passate 😉buone feste a tutti
2024-12-23
I would like to thank all staff for the amazing courtesy and professionalism. It's always a pleasure to stay at Lugano Dante.
2024-12-23
Wie immer, alles tipptopp 😊
2024-12-23
Merci à tout le staff pour la disponibilité et l'amabilité. Toujours souriant et un bon mot pour tous, le top ! Bonnes fêtes à vous tous.
2024-12-22
Danke für den tollen Aufenthal meine Frau hat Ihren 80.Geburtstag genossen. Das Essen war Super.Den Balohn im Zimmer mit einem Baar besuch Super.Danke!!!! Selbst die Reinigungsfrau hat der Frau Gratuliert!!! Auch eine bessere Zimmer Kategorie super Idee Danke.
2024-12-20
Wie immer wurde ich von den MitarbeiterInnen die mich kennen persönlich begrüsst. Das ist sehr aufmerksam!
2024-12-20
Per me è come stare a casa, tornare e’ sempre un piacere. Staff professionale e accogliente, struttura curata nei minimi dettagli. Bravi!
2024-12-20
Wie immer super freundlicher Empfang, phantastisches Frühstück, sauberes freundliches Zimmer. Jederzeit wieder
2024-12-19
We really like our stay in this hotel! Very friendly staff, confort rooms, great location… all perfect😉
2024-12-18
Wir danken für die sehr nette Bedienung. Das Personal ist äusserst freundlich und man fühlt sich sehr willkommen.
2024-12-18
Wir fühlen uns jedes Mal sehr wohl in eurem Hotel. Bereits die Ankunft/der Empfang in der Garage ist toll, die Leute dort extrem nett und hilfsbereit!! Dieses Mal ist uns Hajar im Frühstücksraum aufgefallen: sie war äusserst freundlich/sehr sympathisch. Eurer Frühstücks-Buffet ist eine Wucht. Wir kommen gerne wieder. Kompliment! We like you!!
2024-12-17
Wir haben den Aufenthalt in Lugano sehr genossen. Mit Swiss Pass Pauschalarrangement. Bedienung war sehr professionell und freundlich.
2024-12-16
Alles bestens
2024-12-16
Mir gefiel sehr die angenehme und zuvorkommende Freundlichkeit des Personals, sowie das saubere und geräumige Zimmer auf der 5. Etage. Für den sehr guten Service bedanke ich mich herzlich und komme gerne wieder.
2024-12-16
Staff giovane , ma estremamente ed impeccabile. I miei complimenti
2024-12-16
Third or fourth time at the Dante! MY place in Lugano! Absolutely fantastic! Will repeat next year!
2024-12-14
Fast check in and check out, clean rooms, excellent breakfast, beautiful rooms and excellent service. As usual top, thank you!
2024-12-14
Non ho avuto problemi,quindi sicuramente ringrazio e mi complimento.Comunque sono molti anni che vengo da Voi e finora mi sono trovato sempre bene
2024-12-13
Grazie mille a tutto il personale per la professionalità e il loro buon umore !
Eccellente
Servizio Bagaglio&Garage
Reception
Esperienza in generale
Camera
Food&Beverage
2025-12-12
Wir haben den Aufenthalt in Ihrem Hotel in den 3 Tagen sehr genossen. Wir fühlten uns richtig zuhause. Danke dem ganzen Team!