PALAZZO GATTINI

2024-12-25

Grazie per la cortesia e la professionalità.

2024-12-23

Tutto incantevole come sempre

2024-12-22

Grazie per la gentilezza del personale tutto Soggiorno molto piacevole Città unica Palazzo Gattini bello e confortevole perche ha conservato tutta la sua storia! Complimenti;torneremo

2024-12-22

Tutto perfetto, gentilissimi, grazie mille

2024-12-22

Ottimo soggiorno, complimenti

2024-12-15

Ringrazio con affetto e stima per la sempre cordiale e calorosa ospitalità. Ci vedremo sicuramente quanto prima

2024-12-15

Soggiorno meraviglioso. Personale super gentile dall'inizio alla fine.

2024-12-15

Complimenti per la gentilezza del personale e per tutti i servizi offerti.

2024-12-14

Anche quest'anno, da clienti ormai decennali, abbiamo goduto di un soggiorno da sogno in una struttura stupenda con un trattamento all'altezza della bellezza del luogo. Complimenti ancora a tutto il personale, dalla reception al personale della colazione e servizio navetta. Alfonso mammato

2024-12-11

2 weeks in puglia and this was our favorite hotel & staff "wonderful"

2024-12-09

Excellent service and great food at the restaurant!

2024-12-07

merci c'était formidable. merci beaucoup aux filles de la reception, aussi aux personnels du restaurant et aux personnels le matin du petits déjeuner.

2024-12-02

l’hotel (ambienti comuni e camere) sono molto gradevoli ed il frutto evidente di un investimento di ristrutturazione e manutenzione studiato e realizzato nei minimi particolari. ma tutto ciò non basterebbe senza la cortesia, la disponibilità e la professionalità del personale!!! complimenti e alla prossima

2024-12-01

Ringraziamo per la professionalità la cortesia e la disponibilità degli operatori

2024-11-30

Grazie por tutto, incredibile segiorno

2024-11-25

Efficienti cordiali disponibili

2024-11-23

Grazie

2024-11-18

Complimenti a tutti voi quest' hotel è un paradiso Non abbiamo parole per esprimere la nostra gratitudine nei vostri confronti ritorneremo presto grazie per tutto

2024-11-17

Professionalism, helpfulness and kindness.

2024-11-17

Tutto perfetto

2024-11-15

Thank you to Teresa who was exceptional the whole time we stayed. Very professional but with a delightful charisma and friendliness. We will recommend Palazzo Grattini to our friends.

2024-11-09

Thank you the kindness of the staff especially related to our late arrival. The restaurant has accepted us though we were a bit late. It was worth it as the diner was delicious. I will come back for sure.

2024-11-09

Ringrazio per l’attenzione ricevuta, discreta e professionale ma al tempo stesso generosa ed educata.. Ho apprezzato molto l’accoglienza delicata e il garbo del personale, la pulizia e la cura particolareggiata di ogni servizio; oltre ogni aspettativa. Complimenti !

2024-11-03

Enjoyed our stay,

2024-11-03

Tutto perfetto! Grazie a presto, Riffoni Tannert

2024-11-02

Tutto il personale gentilissimo!

2024-10-24

We enjoyed a funtastic stay in the Palazzo Gattini as well as in Matera. We loved being here. We would come back any time ❤️

2024-10-16

very friendly and helpful service throughout.

2024-10-13

Amazing service all round. Loved the hotel. The cleaning staff for our room was especially to be complimented.

2024-10-13

I miei complimenti per la struttura che è bellissima

2024-10-13

Everyone that works at getting us gracious and helpful.

2024-10-12

Professionalità e cortesia

2024-10-07

The 3 ladies that we dealt with at the front desk exhibited both personal warmth and professional competence. They were excellent ambassadors for the Palazzo.

2024-10-07

The only problem I had was the Comperto charge having a drink on the terrace. If I was not a guest of the hotel I could almost understand the charge. But you were already charging for staying there. The comperto was overkill.

2024-10-02

I loved my stay at Palazzo Gattini. Your venue, employees and food were outstanding. Carmen, Lucia, Teresa, the drivers that picked us up at Alvino Relais, the bartender and Clara and David at breakfast were all outstanding. Congratulations to you and the staff you have to make a great experience outstanding. Loretta Pardo

2024-09-29

Grazie per il gradevolissimo soggiorno.

2024-09-25

Superbe séjour, merci pour le surclassement qui a fait de ce séjour un moment encore plus exceptionnel

2024-09-22

Thank you for a very nice say at your hotel

2024-09-21

Bellissima esperienza

2024-09-20

We really appreciated our beautiful room. It made our wedding anniversary so very special.

2024-09-15

Grazie per le attenzioni e la cordialità

2024-09-09

Carmen highest professional, extraordonary, top of the top Lucia is also fantastic You fieel with them very relax

2024-09-07

Thank you very much. This was a fantastic experience and I will be coming back

2024-08-26

Carmen was great - she was wonderful and respectful - she provided an excellent itinerary to walk around in Matera and gave us the best restaurant recommendations during our stay.

2024-08-14

Lucia, Teresa and Carmen were all super warm, kind and very helpful.

2024-08-13

Personale davvero molto professionale e disponibile

2024-08-12

Thank you. 😊

2024-08-11

Grazie mille a tutto lo staff per essere stati molto cortesi, professionali e ospitali.

2024-08-06

Sia tutte le ragazze al front desk che il personale idi sevizio colazione e cena sono stati fantastici

2024-08-04

Ottima struttura e livello di servizio di qualità.

2024-08-02

Amazing service, location, facilities!!

2024-08-02

Thanks to the ladie at the reception, very good informations The driver of the shuttle, very kind

2024-07-31

Great congratulations for all the staff and especially for Teresa at the reception who was a great concierge for her amability, her professionalism and her good suggestions!!!!!! Thanks a lot

2024-07-31

We loved our stay last week! The property is gorgeous and very professionally managed. The team was wonderful!!! JIm McGuigan

2024-07-30

We had a great experience!

2024-07-30

We had a wonderful stay and the hotel. Caramel, in reception was fantastic, looked after our every need and gave us helpful advice on bars, restaurants. Thank you

2024-07-28

Thanks to the kitchen Team for our breakfast to go.

2024-07-28

The reception and breakfast staff were excellent Location and standard of the property and room were excellent

2024-07-27

Therese was excellent

2024-07-26

Staff superb, highly trained. Very warm welcome which continued throughout the stay.

2024-07-21

Best service we had in all of Italy!

2024-07-21

We had a fantastic short break for a wedding in Altamura. The hotel, staff, spa facilities, room, Sky Garden Bar & Restaurant, and shuttle to/from parking ar Alvino Relais were superb. We have already recommended Palazzo Gattini to friends. Please pass our thanks on to all the staff. Peace & prayers, Fran & Martin

2024-07-18

Definitely a highlight of our time in the south of Italy. Especially the competence and friendliness of the staff is to be commended. thank you

2024-07-18

Great job from front desk to restaurant and spa

2024-07-09

The lady at the front desk was one of the best we have ever met. Very nice, experienced, helpful, professional, with great English. She provided the best service ever and increased the value of the hotel. (She checked us out from the hotel) Further the pick up from the parking place was absolutely stunning!

2024-07-07

We had a lovely weekend and would recommend.

2024-07-05

always the best reception!

2024-07-03

Big thanks to Carmen, Teress and Marco!!!

2024-06-26

Please see above. We loved it.

2024-06-24

Theresa front desk was amazing. She helped us chnage rooms the following day and was extremenly thoughtful, professional and kind a real professional.

2024-06-22

I wanted to say how good Valentina and Clara, who served breakfast were. Very nice genuine people and highly competent. Also we appreciated the recommendation of La Latteria for lunch, which was great. The roof garden dinner was great. The Full Moon was the icing on the cake. Room was fine although no view to speak of.. Turkish Bath and Spa was super.

2024-06-19

Loved our stay in your beautiful hotel hosted by a team of excellent staff.

2024-06-17

Could not have been better/nicer!!! Special reference to Theresa!!! Best ever!!!

2024-06-16

Well done Lucia and the lady at breakfast

2024-06-05

Particularly after our departure when all efforts werebused to find left out objects and send them

2024-06-04

Tutto assolutamente perfecto. Il vostro personale era straordinario simpático!! Tutti!!

2024-06-03

Complimenti per la gentilezza del personale

2024-05-26

Complimenti! Siete un orgoglio del sud!

2024-05-25

Many thanks for all. Great stay.

2024-05-24

Many thanks for a great stay at Palazzo Gattini. You have a tremendous team who were always exceedingly helpful.

2024-05-24

Front desk staff and breakfast staff were wonderful. Thank you.

2024-05-15

Thank you to our maid that had the temperature made cooler along with help from front desk.

2024-05-08

A member of your reception staff was extremely helpful when we encountered problems with our next destination. It was much appreciated

2024-05-02

Ringrazio il personale della reception per l’estrema disponibilità che hanno dimostrato nei confronti delle nostre numerose richieste! (Risolvendo le tutte peraltro!)

2024-04-28

Siamo stati davvero molto bene. posto incantevole, staff attento e premuroso, ristorante assolutamentedi livello. Non posso non menzionare la Sig.ra Carmen per l`attenzione che ha avuto nei nostri confronti. Quando torneremo a Matera sicuramente soggiorneremo ancora al Palazzo Gattini.

2024-04-28

Impeccabili in tutto, cortesi e disponibili. Grazie per averci coccolato.

2024-04-26

Ottima gestione del personale

2024-04-26

A Teresa della reception

2024-04-25

Thank you for wonderful stay. The housekeeping was especially great.

2024-04-21

niente da aggiungere posto stupendo personale magnifico abbiamo 2 negozi e lo stiamo consigliando a tutti i nostri clienti complimenti ragazzi a tutti

2024-04-20

It was wonderful

2024-04-07

Tutto meraviglioso come da punteggi dati. Il personale fantastico. Grazie

2024-03-26

We have very much enjoyed our stay at Palazzo Gattini. And we hope to come back soon. We wish you all the best and also nice Easter Days !

2024-03-24

Ringraziamenti alla Signora Carmen e a tutto lo staff

2024-03-23

We had a wonderful stay mainly due to your personnel

2024-03-17

Nel complesso siamo stati a volti in maniera meravigliosa, personale ottimo e cordiale

2024-03-16

Grazie per la disponibilità gentilezza e per la solarità del personale

2024-03-13

We loved being there and can't wait to come back.

2024-03-10

Molto competenti.

2024-03-09

I nostri complimenti vanno a tutto lo staff per la professionalità e la cortesia

2024-03-07

Prerfeta acoglienza hotel e ristorante Lo staff del ristorante e ottimo Ringraziamo tutti 🙏🏻🙏🏻🙏🏻😍😍😍

2024-02-29

All staff excellent and doing their best to please us. The palace is very beautiful. The art and furniture is exceptional. Location is great.

2024-02-26

Vi facciamo i nostri complimenti perché la struttura è bellissima e i super complimenti per il vostro personale. gentilissimi tutti e soprattutto vederli lavorare con il sorriso è una cosa veramente bella. grazie

2024-02-25

Il ringraziamento è davvero di cuore... Esperienza meravigliosa che non ho potuto non condividere anche con foto e recensione purtroppo solo a 5 stelle! (Doh S)

2024-02-25

Complimenti per la professionalità e la cura dei clienti

2024-02-25

Complimenti a tutto lo staff

2024-02-24

Vogliamo ringraziare per la cordialità del servizio, la prontezza nel risolvere i problemi e soprattutto per l'upgrade della stanza, in una junior suite, ricevuto al momento del check-in. È stato un gesto davvero molto apprezzato.

2024-02-18

Personale del ricevimento e del ristorante eccellente.

2024-02-18

Grazie per tutto!!! Le rose, e tutto per nostro anniversario era perfetto.

2024-02-18

Ci siamo concessi un weekend di relax e tutta la struttura e il personale ci ha coccolati e soddisfatti in ogni nostra esigenza. Soprattutto le ragazze del centro benessere si sono distinte per educazione e professionalità.

2024-02-18

grazie molte siamo stati felici di stare a Matera da voi: come a casa....

2024-02-17

Super service at the reception and everywhere we went.

2024-02-15

Ringrazio e complimenti

2024-02-13

Sinceri complimenti alla signora Teresa della reception per la sua cortesia e la squisitezza nella accoglienza in struttura

2024-02-11

Tutti gentili e disponibili. Complimenti

2024-02-10

GRAZIE MILLE PER LA CORTESIA DIMOSTRATA

2024-01-30

Outstanding customer service!!!

2024-01-29

Amazing location , with dedicated and very friendly staff. Highly recommend as well the restaurant !

2024-01-28

Personale eccellente …

2024-01-27

Eccellente accoglienza , personale molto professionale

2024-01-27

Eccellente tutto

2024-01-27

Grazie molto bello

2024-01-26

Professionalità e cortesia

2024-01-26

Lucia was amazing every step of the way. She delivered a 5 star level service from check in, during our stay & also on check out. Communication for the shuttle was also excellent.

2024-01-25

Carmen, Clara, and Valentina. (Appreciated for the hospitality)

2024-01-12

Outstanding service across the board

2024-01-08

Very nice hotel and services!

2024-01-07

Struttura e servizio eccellenti

2024-01-02

Personale delizioso competente professionale

2024-01-01

Tutte super gentili