Parc Hotels Hotel Ariston & Palazzo Santa Caterina

2026-09-27

Hotel is lovely and we had an amazing fortnight and would return

2026-09-25

The front desk staff and the driver who took our luggage were very helpful and very friendly.

2026-09-25

Very helpful reception staff and Daniele at the restaurant/breakfast was great! Please pass on our thanks.

2026-09-24

Every single person we met, at the reception, the bar, the restaurant, etc. was very nice and they always went above and beyond, while working hard, around the clock. That says it all for me. The experience was great and I will recommend your hotel, of course.

2026-09-23

Very welcoming friendly staff

2026-09-23

Sehr netter Empfang durch die Dame beim Einchecken und desgleichen beim Auschecken

2026-09-20

muy atentos todos

2026-09-20

Our hotel experience exceeded our expectations and made for a wonderful and memorable vacation. Again, we would like to thank the restaurant staff for making us feel like family. Specifically Giuseppe, Lucy, Carmello 2, Sidi & Aurelio.

2026-09-20

Ci siamo trovati benissimo , personale all accoglienza fantastico

2026-09-18

The staff were lovely.

2026-09-17

Mauritzio at the front desk was very helpful and accommodating with our stay. He made us feel like we were family He explained how the busses worked and helped us navigate to get to our destinations Joeseppe the restaurant manager also was very friendly and helpful

2026-09-15

We had an absolutely lovely welcome from the receptionists when we arrived to on 7th September! We felt our custom was very much appreciated.

2026-09-14

Thanks so much for the wonderful staff and for providing a beautiful hotel for our stay. It was a lovely end to our honeymoon in Sicily!

2026-09-12

Vriendelijk persy

2026-09-11

Ringrazio per la professionalità dimostrata per le preziose informazioni ricevute e anche per l'upgrade ricevuto in una delle camere da me prenotate.

2026-09-06

The staff at the hotel were superb. They were helpful, friendly and great fun

2026-09-05

All the reception staff and the ones at the restaurant were amazing, helpful and professional. Congrats to all of them and thank you

2026-09-05

Food management was fantastic

2026-09-04

Ringrazio tutto lo staff per la cortese ospitalità

2026-09-02

Thanks to all the staff especially to Giuseppe and Carmelo for making our stay memorable and satisfying.

2026-09-02

thank you for my amazing days in your hotel

2026-09-02

Thank you for the Room upgrade. On the eve off m'y birthday, IT made it made or even more spécial. I truly enjoyed my stay at your beautiful resort. Thank you for the memories.

2026-08-29

We had a wonderful stay! The hotel was beautiful and clean! And all the staff were very kind and welcoming! And had answers for us to any question. Also , great location!

2026-08-28

Grazie a tutto lo staff, cordiale e gentile

2026-08-27

Grazie a tutto il personale del ricevimento, al personale delle pulizie, ai ragazzi in piscina e al personale in sala colazione, un ringraziamento particolare alla signora Antonella per la sua dolcezza. Hotel meraviglioso, fate un lavoro fantastico.

2026-08-27

Wij willen het totale pesooneel complementeren metde bediening van de gasten en helemaal de bediening van het diner en bar.

2026-08-27

Un ringraziamento al personale tutto per il garbo, la professionalità e la cortesia. Siamo stati accolti dal sorriso di Carmelina e dalla precisione di Antonio. Da segnalare gli ottimi cocktail preparati da Alessandro. Guidati e consigliati nella scelta del menù da Carmelo, Lucy e dal signor Lo Turco. Coccolati e sapientemente consigliati da Antonella durante le colazioni.

2026-08-27

Compliments to all the staff for their dedication and passion to to Hotel. Will travel from Australia again to be your guest. Thank you. Regards Santo Privetera

2026-08-27

Complimenti a tuto lo staff della reception e soprattutto ai camerieri addetti per la colazione!

2026-08-26

Grazieeee ❤️ al Direttore Carmelina, lucia, Alessandro del bar E un po' tutti, gentilezza e disponibilità sicuramente, quando ritorno a Taormina,l'ho già il mio hotel Comodo anche il posto....un 4 stelle al Top

2026-08-25

Danke

2026-08-25

Un grazie di cuore a tutto lo staff, ha risolto piccoli problemi in maniere veloce ed efficiente, veramente super

2026-08-25

E' stato un soggiorno semplicemente perfetto! Grazie a tutto lo staff!

2026-08-23

Muchísimas gracias por su atención amable y diligente.

2026-08-23

sie haben tolles Personal und eine tolle Lage in einem wunderschönen und einzigartigen Ort der Welt. Ich würde empfehlen, das alte Mobiliar austauschen.

2026-08-20

Wir möchten den Service und die super Arbeit der Mitarbeitenden hervorheben! Besonders Antonella und Daniele beim Frühstück und Maurizio an der Rezeption! Allgemein wurden wir sehr gut betreut und würden jederzeit wieder kommen!

2026-08-20

Ringrazio tutto lo staff per la gentilezza e disponibilità mostrata.

2026-08-17

Perfect stay. Loved everything 😀

2026-08-17

Un ringraziamento in generale a tutti per l’accoglienza ed i suggerimenti sui posti da visitare. Un ringraziamento particolare a Giuseppe che è stato semplicemente fantastico

2026-08-16

Ringraziamo soprattutto la Signora Responsabile e sempre presente dell'accoglienza/reception, di cui non ricordo purtroppo il nome, veramente in gamba, gentilissima, disponibile e simpatica , mettendo sempre a proprio agio gli ospiti. Molto professionale, un bel biglietto da visita per questo splendido Hotel.

2026-08-15

È sempre un piacere tornare nel mio hotel preferito in assoluto

2026-08-12

Tutto fantastico

2026-08-11

Ringrazio tutto lo Staff per la disponibilità. cordialità e simpatia. Torneremo

2026-08-09

Thanks for your warm welcome after several years

2026-08-07

Thank you for your courteous and prompt service to any requests. Speciasl acknowledgement to Yasir

2026-08-07

Upon arrival, receptionist was very helpful

2026-08-06

Grazie mille per i fiori e l'esperienza incredibile!

2026-08-04

Your hotel is extremely well run. Please thank your entire team for their hard work - don’t know how they do it in the extreme heat! We had a fabulous time and every single member of staff contributed to that.

2026-08-02

Complimenti x la cortesia e disponibilità ..alla prossima

2026-07-31

We were very thankful to be transfered to the rooms at the front in order to solve the noise problem from the airconditioning.

2026-07-31

The staff is very helpfull and friendly

2026-07-28

Ringrazio in particolare Maurizio Carmellina e Giuseppe ma tutti gli altri colleghi che non conoscevamo i nomi

2026-07-27

Apart from my "negative" remarks I wanted to say that the location is perfect, the view and vegetation are beautiful. The rooms are very clean and the staff is very friendly.

2026-07-26

Thanks for letting us stay at your wonderful hotel.

2026-07-25

I would like to single out two of your team members in particular: Luica Di Bartolo and Daniele Muratore. They went above and beyond to make us all feel really welcome. They always greeted us with smile and friendly greeting. They were extremely attentive and really made the difference. A credit to the hotel, they set a high standard and it really shows. Also Sidi at the bar makes a deliocus cocktail !! He was great dealing with our group orders.

2026-07-22

Thank you for our stay it is our third time at your hotel and we always enjoy ourselves in the nice atmosphere that you have.

2026-07-20

Unser Aufenthalt im Hotel hat uns sehr gut gefallen. Alles ist sehr sauber, Essen ist vorzüglich. Besonders hervorzuheben sind Antonella und Daniele die uns sehr freundlich bedient und sehr gut beraten haben.

2026-07-17

Complimenti per la cordialità e il modo di fare gentile e disponibile.

2026-07-16

*

2026-07-16

Merci pour ce séjour agréable personnels agréable

2026-07-16

Personale estremamente gentile, professionale, accogliente e disponibile. Sicuramente un valore aggiunto per una location già di per sè suggestiva.

2026-07-08

The upgrade room was fantastic

2026-07-03

Thank-you for the warm reception and most especially thank-you to Antonella in the breakfast room who was ever so helpful and pleasant and always helpful ! Grazie Antonella !

2026-07-02

Gentilissimi! A presto

2026-06-30

We had an excellent sixth stay at the hotel and will be back again!

2026-06-28

The welcome Prosecco in our room was a nice surprise. Thank you!

2026-06-27

We really enjoyed everything thanks

2026-06-26

We had a wonderful stay, thank you for an early check in and dealing with our broken glass!

2026-06-23

Specially to Antonio at the reception .He was very professional .

2026-06-22

Very good service , nice breakfast and kind personal. This was our third time visiting the hotel.

2026-06-22

Thank you. Very good hotel.

2026-06-21

Thanks to all the staff. You have been amazing. Professional, efficient, courteous and friendly. We have loved our stay and we are sure we’ll be back.

2026-06-21

Truly wonderful experience - value for money with food was amazing and the quality was outstanding. A gorgeous hotel I would 100% stay here again. Also a special mention to the water Daniele who truly went out of his way for us always. He works so so hard, always had a smile on his face whilst attending to guests yet always on the go getting stuff done. It was truly wonderful to meet him and experience this excellent service

2026-06-19

The lady at breakfast was so pleasant and happy compared to reception

2026-06-15

We had a fantastic stay and loved the hotel and facilities. All staff were very friendly and attentive. Particularly a waiter who was quite tall with short light brown hair who ran around the whole time. I don’t know his name, but he was particularly friendly. We really enjoyed the buffet night too. Thank you all for a fabulous stay and for the Prosecco in our room for my 50th birthday. It made my stay extra special

2026-06-13

Lovely hotel and staff. Great choice of food at breakfast.

2026-06-13

la gentilezza e la cortesia alla reception

2026-06-11

Giuseppe vom Service ist einfach so tolll und herzlich ! Haben uns so gefreut ihn wieder zu sehen ! Auch Antonella & Danielle sind einfach toll !

2026-06-10

Es ist alles einfach wunderbar

2026-06-10

Thank you so much for everything

2026-06-09

Very friendly and helpful

2026-06-05

Wie immer seit vielen Jahren habe ich mich sehr wohl gefühlt und komme wieder

2026-06-05

Thank you to all the staff you made our vacation feel very special and memorable

2026-05-31

Ringraziamo lo staff al completo, simpatici, gentili e professionali

2026-05-29

Volevo passare il mio compleanno nel posto incantevole ed ho scelto Hotel Ariston, avevo alloggiato dal 24/5/26 al 29/5/26 st.426, e devo dire WOWWW, appena sono arrivata al reception sono stata accolta da Maurizio, con tante cose da fare contemporaneamente mi a accolto in un modo pazzesco, come anche Antonio, Bilal, Yassir, Carmelina, sono persone eccezionali❤️ professionali, gentili, accoglienti, organizzatissime, dolcissime, sono le persone fantastiche❤️ stessa cosa volevo dire anche A TUTTO LO STAFF DI CAMERIERI io sono rimasta a bocca aperta dalla gentilezza, accoglienza, professionalità, simpatici, organizzatissime, dolcissime, persone eccezionali ❤️ Lusi, Antonella, Carmelo 1, Carmelo 2, Daniele, Sidi, Domenico, Giuseppe e il Chef Lombardo Giuseppe, sono le persone fantastiche ❤️ anche Donatella che si occupa della igiene delle stanze, fantastica❤️ la stanza bella accogliente, luminosa, pulita, con una vista mozzafiato🤗 Volevo dire un GRAZIE di cuore, sono stata benissimo, come a casa mia forse anche meglio, sono stata coccolata e anche viziata, spero di non aver dimenticato nessuno/a, ci tenevo tantissimo. Gentile Direttore, desideravo esprimerle i miei più sinceri complimenti per la qualità del suo staff. Durante il mio soggiorno, ho particolarmente apprezzato la professionalità, la gentilezza e la dedizione dei suoi dipendenti, che hanno reso la mia esperienza davvero eccellente. GRAZIE ❤️

2026-05-27

Das Hotel ist wunderschön. Das betrifft die Lage, die Ausstattung, das Angebot an Dienstleistungen, Speisen, Getränken, Abendunterhaltung und nicht zuletzt die Freundlichkeit und Hilfsbereitschaft des Personals. Insbesondere und stellvertretend für das gesamte Personal sollen genannt sein: der Koch - hervorragende Küche, Maurizio und eine Deutsch sprechende Kollegin an der Rezeption, Antonella und ihre Kolleginnen/Kollegen im Restaurant. Wie gesagt, das sind Beispiele für das gesamte Personal. Vielen Dank für alles.

2026-05-25

We want to say big thanks for the amazing team of the hotel, and specially to the from desk staff who was so thoughtful when we said that we are leaving the hotel at early morning of the May 25 and left us breakfast and option to drink coffee. Thanks to everyone! You everything was amazing!

2026-05-25

Thanks to the reception staff and especially Operation Manager Ms. Elena Romeo who helped us whenever we needed assistance and made sure we had a pleasant stay.

2026-05-21

Enjoyed our short stay

2026-05-19

Vielen Dank für das Upgrade auf das beste Zimmer. Die Größe und der Ausblick waren atemberaubend.

2026-05-19

For the host that gave us the warmest welcome ever.

2026-05-14

We came too early for check in, but got our room almost at once when we came. We also left Taormina some hours after check out, but we could stay by the pool till we should leave. Thanks!

2026-05-12

Nice clean comfortable room. I liked the pool and little terraces

2026-05-12

All the staff were so pleasant and helpful. The hotel was perfect for our stay in Taormina

2026-05-11

Sehr freundliches, kompetentes und hilfsbereites Team. Wir haben uns sehr wohl gefühlt. Das Frühstück war sehr lecker und das Personal super freundlich. Der frische Orangensaft war einfach fantastisch

2026-05-09

Thanks for the warm welcome, the helpfulness of the porter, the facility to book trips and the quality of the dinner and breakfast. Everything was excellent! 👌

2026-05-09

The guy who checked us in was an absolute gentleman and lovely to deal with, friendly courteous and even upgraded us to a lovely room with sea view. I do apologise I did not catch his name due to the galss divider at reception but he had a lovely smile Also all the breakfast staff were also amazing and very efficient. Loved the pool too and the hotel grounds, simply beautiful! Wish we had stayed longer

2026-05-08

Ringrazio il personale per la gentilezza dimostrata ed alla attenzione alle nostre esigenze. Eravamo solo di passaggio, ma torneremo certamente.

2026-05-05

Nossa estádia foi uma grata surpresa, estávamos em um grupo familiar com amigos juntos, todos adoraram as acomodações e Taormina é um deslumbre, a vista diurna e noturna do mar no hotel é incrível.

2026-05-04

Frau Antonella und ihr Team waren super.

2026-05-03

FELICITAMOS AL PERSONAL DEL HOTEL EN GENERAL POR SU TRATO Y AMABILIDAD

2026-05-03

Thanks to all

2026-05-02

Grazie di tutto, splendido soggiorno!

2026-04-29

The waiter who served our lunch was the best and he really knows his business.

2026-04-29

Staff is excelet. Rooms are comfort and sea view is beautiful. Also breakfast is very good. And hotel is basicly in the center of Taormina.

2026-04-26

Grazie infinite a tutto il personale ed in particolar modo a Giuseppe, Carmelina,Maurizio,Jessica per l accoglienza, la premura e la serenità che mi hanno trasmesso fin dal mio arrivo.

2026-04-15

Thank you so much for a wonderful stay! We received a room with a beautiful view, the hotel grounds met all our expectations, and the staff were very kind and helpful. We will definitely return here at the next opportunity and recommend this hotel to others!

2026-04-08

We want to thank everyone from the staff who made our stay so special. Special thanks to Carmelina at reception for such attentiveness during my birthday and our entire time there. The hotel was wonderful, great location and amenities. Wish the jacuzzi worked, but otherwise everything was great.

2026-04-03

Great hotel run amazing , this is my 6 th time to Taormina in the last 18 months and will be returning in may to stay again

2026-03-23

Grazie tutti gentili, al prossimi soggiorno

2026-03-16

The room was very clean, bed was very comfortable

2025-11-30

Complimenti per la disponibilità.

2025-11-28

Lo staff è stato cortese, attento e gentile, ci hanno accolto in maniera ineccepibile. La struttura oltre ad essere molto bella è anche molto pulita anche negli spazi esterni. Spero che la direzione riferisca al personale tutto i nostri ringraziamenti per aver reso il nostro soggiorno un' esperienza così positiva da voler sicuramente ritornare, grazie e tutti loro!

2025-11-17

great team

2025-11-16

Thank you for your hospitality. Staff were friendly and helpful from the start. Room provided was excellent and clean. As we were celebrating our anniversary, we appreciated the surprise by management

2025-11-15

Very profesional

2025-11-14

All the staff we interacted with were polite and very helpful.

2025-11-14

Thank you to the front desk and Maurice who will take care of your needs or resolve any issues. The lady who works tirelessly all day and night it seemed like, didn't catch her name ( brown wavy hair , always smiling,) amazing service people.

2025-11-13

Gracies

2025-11-07

Lob und Dank für die freundliche Art der Servicekraft Frau Antonella und dem Team im Speisesaal!!

2025-11-02

Thx

2025-11-01

Grazie di tutto. Complimenti!!!!!

2025-10-29

Well managed hotel, staff was very attentive and responsive to the needs of guests. Breakfast buffet was fresh and great variety!

2025-10-27

Al Signore, (al ingresso del grill) che ha insistito a portare la valigia di mia figlia, che ci ha poi serviti a pranzo e anche un drink serale. Purtroppo non so il suo nome. Di una gentilezza unica!! Ringraziamenti e complimenti, a tutti quelli con cui abbiamo avuto il piacere di interaggire.

2025-10-27

Wonderful hotel thanks for a brilliant stay!!!

2025-10-25

The breakfast staff were particularly helpful one lady noted my wheelchair and offered to help me at the self service Also the bottle of wine on arrival was a nice touch very much appreciated

2025-10-24

Vielen Dank dass wir ihre Gäste sein durften. Wir haben den Aufenthalt sehr genossen und jeder ihrer Mitarbeiter war super nett! Vor allem beim Frühstück die nette Dame und der Herr die mit uns sehr gut deutsch gesprochen haben. Liebe Grüße auch an die beiden :)

2025-10-24

Nos ha gustado todo, desde la piscina hasta el desayuno

2025-10-23

Thank you for all your help and courtesy. Everyone was friendly and welcoming.

2025-10-18

Your hotel is lovely, the service is great and, we particularly loved the beds and pillows

2025-10-18

Ein schönes Hotel und sehr zentral

2025-10-18

Excellent stay, everyone very helpful

2025-10-17

Fantastic, helpful staff!

2025-10-17

Very nice interaction with everyone on the team, well done

2025-10-16

The hotel is very clean, have a amazing views and people are nice and helpfull.

2025-10-13

its a great hotel

2025-10-13

Reception is very helpfull and kind.

2025-10-12

Auf meinen Wunsch, ein Zimmer weiter oben zu erhalten, wurde eingegangen - der Ausblick war wirklich fantastisch! Das Personal am Empfang und an der Bar ausgesprochen nett und hilfsbereit.

2025-10-12

Struttura molto bella, ben mantenuta e verde ben curato. Colazione molto varia con abbondanza di scelta. Pulizia ottima e personale cortese.

2025-10-11

Ringrazio tutto il personale per la cortesia dimostrata

2025-10-10

We never met such great staff!!! They go beyond to make you feel good!

2025-10-10

Merci au staff très gentil et agréable

2025-10-09

Thank you to Carmelina she was welcoming, pleasant and very resourceful at check in. Gave a Great first impression

2025-10-08

Complimenti per struttura e gestione

2025-10-06

Great Service Thanks

2025-10-03

All receptionists are very kind. Thank you so much.

2025-10-03

Fantastic service everywhere. Many thanks to the Reception. Special thanks to Giuseppe (bar) and Daniel (breakfast/restaurant) for the excellent service. Compliments to the staff with The Sicilian night! What great organisation ! A very nice expérience.

2025-10-01

Es war wie immer sehr schön und ich fühle mich wie zu Hause

2025-09-29

Besonderen Lob verdient Frau Antonella, die uns wirklich erstklassig beim Frühstück betreute und uns einen erstklassigen Kaffee bereiten ließ 👍