Parc Hotels Hotel Ariston & Palazzo Santa Caterina

2026-07-17

Complimenti per la cordialità e il modo di fare gentile e disponibile.

2026-07-16

*

2026-07-16

Merci pour ce séjour agréable personnels agréable

2026-07-08

The upgrade room was fantastic

2026-07-03

Thank-you for the warm reception and most especially thank-you to Antonella in the breakfast room who was ever so helpful and pleasant and always helpful ! Grazie Antonella !

2026-07-02

Gentilissimi! A presto

2026-06-30

We had an excellent sixth stay at the hotel and will be back again!

2026-06-28

The welcome Prosecco in our room was a nice surprise. Thank you!

2026-06-27

We really enjoyed everything thanks

2026-06-26

We had a wonderful stay, thank you for an early check in and dealing with our broken glass!

2026-06-23

Specially to Antonio at the reception .He was very professional .

2026-06-22

Thank you. Very good hotel.

2026-06-22

Very good service , nice breakfast and kind personal. This was our third time visiting the hotel.

2026-06-21

Truly wonderful experience - value for money with food was amazing and the quality was outstanding. A gorgeous hotel I would 100% stay here again. Also a special mention to the water Daniele who truly went out of his way for us always. He works so so hard, always had a smile on his face whilst attending to guests yet always on the go getting stuff done. It was truly wonderful to meet him and experience this excellent service

2026-06-21

Thanks to all the staff. You have been amazing. Professional, efficient, courteous and friendly. We have loved our stay and we are sure we’ll be back.

2026-06-19

The lady at breakfast was so pleasant and happy compared to reception

2026-06-15

We had a fantastic stay and loved the hotel and facilities. All staff were very friendly and attentive. Particularly a waiter who was quite tall with short light brown hair who ran around the whole time. I don’t know his name, but he was particularly friendly. We really enjoyed the buffet night too. Thank you all for a fabulous stay and for the Prosecco in our room for my 50th birthday. It made my stay extra special

2026-06-13

la gentilezza e la cortesia alla reception

2026-06-13

Lovely hotel and staff. Great choice of food at breakfast.

2026-06-11

Giuseppe vom Service ist einfach so tolll und herzlich ! Haben uns so gefreut ihn wieder zu sehen ! Auch Antonella & Danielle sind einfach toll !

2026-06-10

Thank you so much for everything

2026-06-10

Es ist alles einfach wunderbar

2026-06-09

Very friendly and helpful

2026-06-05

Wie immer seit vielen Jahren habe ich mich sehr wohl gefühlt und komme wieder

2026-06-05

Thank you to all the staff you made our vacation feel very special and memorable

2026-05-31

Ringraziamo lo staff al completo, simpatici, gentili e professionali

2026-05-29

Volevo passare il mio compleanno nel posto incantevole ed ho scelto Hotel Ariston, avevo alloggiato dal 24/5/26 al 29/5/26 st.426, e devo dire WOWWW, appena sono arrivata al reception sono stata accolta da Maurizio, con tante cose da fare contemporaneamente mi a accolto in un modo pazzesco, come anche Antonio, Bilal, Yassir, Carmelina, sono persone eccezionali❤️ professionali, gentili, accoglienti, organizzatissime, dolcissime, sono le persone fantastiche❤️ stessa cosa volevo dire anche A TUTTO LO STAFF DI CAMERIERI io sono rimasta a bocca aperta dalla gentilezza, accoglienza, professionalità, simpatici, organizzatissime, dolcissime, persone eccezionali ❤️ Lusi, Antonella, Carmelo 1, Carmelo 2, Daniele, Sidi, Domenico, Giuseppe e il Chef Lombardo Giuseppe, sono le persone fantastiche ❤️ anche Donatella che si occupa della igiene delle stanze, fantastica❤️ la stanza bella accogliente, luminosa, pulita, con una vista mozzafiato🤗 Volevo dire un GRAZIE di cuore, sono stata benissimo, come a casa mia forse anche meglio, sono stata coccolata e anche viziata, spero di non aver dimenticato nessuno/a, ci tenevo tantissimo. Gentile Direttore, desideravo esprimerle i miei più sinceri complimenti per la qualità del suo staff. Durante il mio soggiorno, ho particolarmente apprezzato la professionalità, la gentilezza e la dedizione dei suoi dipendenti, che hanno reso la mia esperienza davvero eccellente. GRAZIE ❤️

2026-05-27

Das Hotel ist wunderschön. Das betrifft die Lage, die Ausstattung, das Angebot an Dienstleistungen, Speisen, Getränken, Abendunterhaltung und nicht zuletzt die Freundlichkeit und Hilfsbereitschaft des Personals. Insbesondere und stellvertretend für das gesamte Personal sollen genannt sein: der Koch - hervorragende Küche, Maurizio und eine Deutsch sprechende Kollegin an der Rezeption, Antonella und ihre Kolleginnen/Kollegen im Restaurant. Wie gesagt, das sind Beispiele für das gesamte Personal. Vielen Dank für alles.

2026-05-25

We want to say big thanks for the amazing team of the hotel, and specially to the from desk staff who was so thoughtful when we said that we are leaving the hotel at early morning of the May 25 and left us breakfast and option to drink coffee. Thanks to everyone! You everything was amazing!

2026-05-25

Thanks to the reception staff and especially Operation Manager Ms. Elena Romeo who helped us whenever we needed assistance and made sure we had a pleasant stay.

2026-05-21

Enjoyed our short stay

2026-05-19

For the host that gave us the warmest welcome ever.

2026-05-19

Vielen Dank für das Upgrade auf das beste Zimmer. Die Größe und der Ausblick waren atemberaubend.

2026-05-14

We came too early for check in, but got our room almost at once when we came. We also left Taormina some hours after check out, but we could stay by the pool till we should leave. Thanks!

2026-05-12

All the staff were so pleasant and helpful. The hotel was perfect for our stay in Taormina

2026-05-12

Nice clean comfortable room. I liked the pool and little terraces

2026-05-11

Sehr freundliches, kompetentes und hilfsbereites Team. Wir haben uns sehr wohl gefühlt. Das Frühstück war sehr lecker und das Personal super freundlich. Der frische Orangensaft war einfach fantastisch

2026-05-09

Thanks for the warm welcome, the helpfulness of the porter, the facility to book trips and the quality of the dinner and breakfast. Everything was excellent! 👌

2026-05-09

The guy who checked us in was an absolute gentleman and lovely to deal with, friendly courteous and even upgraded us to a lovely room with sea view. I do apologise I did not catch his name due to the galss divider at reception but he had a lovely smile Also all the breakfast staff were also amazing and very efficient. Loved the pool too and the hotel grounds, simply beautiful! Wish we had stayed longer

2026-05-08

Ringrazio il personale per la gentilezza dimostrata ed alla attenzione alle nostre esigenze. Eravamo solo di passaggio, ma torneremo certamente.

2026-05-05

Nossa estádia foi uma grata surpresa, estávamos em um grupo familiar com amigos juntos, todos adoraram as acomodações e Taormina é um deslumbre, a vista diurna e noturna do mar no hotel é incrível.

2026-05-04

Frau Antonella und ihr Team waren super.

2026-05-03

FELICITAMOS AL PERSONAL DEL HOTEL EN GENERAL POR SU TRATO Y AMABILIDAD

2026-05-03

Thanks to all

2026-05-02

Grazie di tutto, splendido soggiorno!

2026-04-29

Staff is excelet. Rooms are comfort and sea view is beautiful. Also breakfast is very good. And hotel is basicly in the center of Taormina.

2026-04-29

The waiter who served our lunch was the best and he really knows his business.

2026-04-26

Grazie infinite a tutto il personale ed in particolar modo a Giuseppe, Carmelina,Maurizio,Jessica per l accoglienza, la premura e la serenità che mi hanno trasmesso fin dal mio arrivo.

2026-04-15

Thank you so much for a wonderful stay! We received a room with a beautiful view, the hotel grounds met all our expectations, and the staff were very kind and helpful. We will definitely return here at the next opportunity and recommend this hotel to others!

2026-04-08

We want to thank everyone from the staff who made our stay so special. Special thanks to Carmelina at reception for such attentiveness during my birthday and our entire time there. The hotel was wonderful, great location and amenities. Wish the jacuzzi worked, but otherwise everything was great.

2026-04-03

Great hotel run amazing , this is my 6 th time to Taormina in the last 18 months and will be returning in may to stay again

2026-03-23

Grazie tutti gentili, al prossimi soggiorno

2026-03-16

The room was very clean, bed was very comfortable

2025-11-30

Complimenti per la disponibilità.

2025-11-28

Lo staff è stato cortese, attento e gentile, ci hanno accolto in maniera ineccepibile. La struttura oltre ad essere molto bella è anche molto pulita anche negli spazi esterni. Spero che la direzione riferisca al personale tutto i nostri ringraziamenti per aver reso il nostro soggiorno un' esperienza così positiva da voler sicuramente ritornare, grazie e tutti loro!

2025-11-17

great team

2025-11-16

Thank you for your hospitality. Staff were friendly and helpful from the start. Room provided was excellent and clean. As we were celebrating our anniversary, we appreciated the surprise by management

2025-11-15

Very profesional

2025-11-14

Thank you to the front desk and Maurice who will take care of your needs or resolve any issues. The lady who works tirelessly all day and night it seemed like, didn't catch her name ( brown wavy hair , always smiling,) amazing service people.

2025-11-14

All the staff we interacted with were polite and very helpful.

2025-11-13

Gracies

2025-11-07

Lob und Dank für die freundliche Art der Servicekraft Frau Antonella und dem Team im Speisesaal!!

2025-11-02

Thx

2025-11-01

Grazie di tutto. Complimenti!!!!!

2025-10-29

Well managed hotel, staff was very attentive and responsive to the needs of guests. Breakfast buffet was fresh and great variety!

2025-10-27

Al Signore, (al ingresso del grill) che ha insistito a portare la valigia di mia figlia, che ci ha poi serviti a pranzo e anche un drink serale. Purtroppo non so il suo nome. Di una gentilezza unica!! Ringraziamenti e complimenti, a tutti quelli con cui abbiamo avuto il piacere di interaggire.

2025-10-27

Wonderful hotel thanks for a brilliant stay!!!

2025-10-25

The breakfast staff were particularly helpful one lady noted my wheelchair and offered to help me at the self service Also the bottle of wine on arrival was a nice touch very much appreciated

2025-10-24

Nos ha gustado todo, desde la piscina hasta el desayuno

2025-10-24

Vielen Dank dass wir ihre Gäste sein durften. Wir haben den Aufenthalt sehr genossen und jeder ihrer Mitarbeiter war super nett! Vor allem beim Frühstück die nette Dame und der Herr die mit uns sehr gut deutsch gesprochen haben. Liebe Grüße auch an die beiden :)

2025-10-23

Thank you for all your help and courtesy. Everyone was friendly and welcoming.

2025-10-18

Ein schönes Hotel und sehr zentral

2025-10-18

Excellent stay, everyone very helpful

2025-10-18

Your hotel is lovely, the service is great and, we particularly loved the beds and pillows

2025-10-17

Fantastic, helpful staff!

2025-10-17

Very nice interaction with everyone on the team, well done

2025-10-16

The hotel is very clean, have a amazing views and people are nice and helpfull.

2025-10-13

Reception is very helpfull and kind.

2025-10-13

its a great hotel

2025-10-12

Auf meinen Wunsch, ein Zimmer weiter oben zu erhalten, wurde eingegangen - der Ausblick war wirklich fantastisch! Das Personal am Empfang und an der Bar ausgesprochen nett und hilfsbereit.

2025-10-12

Struttura molto bella, ben mantenuta e verde ben curato. Colazione molto varia con abbondanza di scelta. Pulizia ottima e personale cortese.

2025-10-11

Ringrazio tutto il personale per la cortesia dimostrata

2025-10-10

We never met such great staff!!! They go beyond to make you feel good!

2025-10-10

Merci au staff très gentil et agréable

2025-10-09

Thank you to Carmelina she was welcoming, pleasant and very resourceful at check in. Gave a Great first impression

2025-10-08

Complimenti per struttura e gestione

2025-10-06

Great Service Thanks

2025-10-03

All receptionists are very kind. Thank you so much.

2025-10-03

Fantastic service everywhere. Many thanks to the Reception. Special thanks to Giuseppe (bar) and Daniel (breakfast/restaurant) for the excellent service. Compliments to the staff with The Sicilian night! What great organisation ! A very nice expérience.

2025-10-01

Es war wie immer sehr schön und ich fühle mich wie zu Hause

2025-09-29

Besonderen Lob verdient Frau Antonella, die uns wirklich erstklassig beim Frühstück betreute und uns einen erstklassigen Kaffee bereiten ließ 👍

2025-09-27

Front desk very friendly.

2025-09-26

Thank you to all the staff! The reception team, the young man and the young lady were very helpful. Gracie a mileeee!

2025-09-23

Fantastic experience, beautiful hotel and very friendly staff thank you!

2025-09-22

reception staff were super helpful and welcoming. the gentleman with glasses particularly (sorry I forgot his name)

2025-09-21

The reservation and front desk people are very very helpful. Thanks

2025-09-19

The concierge was particularly helpful, knowledgeable and professional with all our requests also the waiter I think was called Daniel was always very cheerful and efficient and kind. Well done.

2025-09-19

Dear Management, I would like to express my sincere gratitude for the exceptional hospitality and attentiveness I experienced during my stay. The high-quality services, the friendliness of the staff, and the thoughtfully designed environment provided me with a truly memorable experience. I greatly appreciate the professionalism and dedication with which you contribute to the comfort and satisfaction of your guests. It was a real pleasure to stay at your hotel for the second time, and I look forward to returning again in the future. Kind regards, Lajos Babicz

2025-09-16

Thank you for pleasant stay.

2025-09-13

Antonella at breakfast was amazing. She was so helpful

2025-09-09

Merci pour la delicate attention à l'arrivée dans notre chambre (Vin et biscuits)

2025-09-06

A huge thank you to Yasir and the reception team for providing us with the most amazing room for our 30th wedding anniversary celebration , it was so special for us and was very much appreciated !! Thank you also to Christiano in the pool bar / towel bar , such amazing and very friendly service at all times !!! Thank you to all the Hotel Ariston team kind regards Mr and Mrs Nagar xxx

2025-09-04

The staff were outstanding in their kindness and service. I felt like family there.

2025-09-03

Complimenti a tutto il vs personale

2025-09-02

Thanks to Maurice during the booking process. During the breakfast time a special thanks to Ester for excellent service and kind advise on how we could get the most out of our trip to Sicily .

2025-08-31

Thank you for making our time in Taormina very special!

2025-08-31

Siete super gentili e cortesi con i vostri ospiti, complimenti!

2025-08-31

Thank you for the exceptional service from your staff - we were allowed an early check in and a late check out. Throughout our stay your staff were lovely.

2025-08-30

Txs for having a great time. Only complain the swimmingpool us closing too early at 18.00 hrs.

2025-08-30

Thank you for upgrading our kids’ room to a sea view room.

2025-08-29

Absolutely fantastic stay with you again. Wonderful staff couldn’t do enough for you Thank you

2025-08-29

Compliments to all staff , 10+ for sicilian night , 10+ for good room , best view

2025-08-29

Me and my sister had a lovely stay with you last week, your hotel and grounds are beautiful and we hope to return in the future with our husbands. Your staff are an asset, they were very pleasant in all that they done, nothing was a chore. They were all extremely helpful

2025-08-28

Thank you so much for the amazing room with an incredible view

2025-08-28

The staff are wonderful. Always welcoming and very friendly, service was excellent

2025-08-26

Amazing and excellent, thank you! Special thanks to all staff who are friendly, courteous, respectful.

2025-08-25

Thanks to the staff in the restaurant and at breakfast

2025-08-24

Gentilissimi

2025-08-24

Grazie a tutti il vostro è un ambiente davvero caloroso e familiare.

2025-08-24

Un ringraziamento speciale al Sig. Giuseppe che ci ha accolto con professionalità e simpatia, ci ha fatto sentire a casa. Al personale della reception di cui non ricordo i nomi, al ragazzo delle escursioni e a Cristian della Piscina. Tutti nessuno escluso con cui abbiamo avuto brevi rapporti sono stati impeccabili e professionali! Torneremo sicuramente! Grazie di tutto

2025-08-22

Ho scritto una recensione già su Google ma ribadisco che anche se la struttura porta alcune pecche dell’età e alcune stanze deludono per essere un 4 stelle ,ma il personale tutto vale 10 stelle la gentilezza e la cortesia delle persone che lavorano lì dalla reception al ristorante al bar valgono solo quello la voglia di tornarci .complimenti

2025-08-22

Vorrei ringraziare tutto lo staff dell'Hotel che ci ha accolti. Dal primo all'ultimo dipendente, con particolare menzione alla sig.ra Antonella (sempre presente a colazione) e al sig. Giuseppe (capo bar). Due persone simpatiche e professionali.

2025-08-20

Ringraziamo tutti per la gentilezza e collaborazione, in particolare alla reception e sala colazione

2025-08-20

The management let us take part in the Ferragosta buffet which was fully booked for half board people whilst we were breakfast only - but they nevertheless created a table for 2 which was very nice. Some of the staff in the breakfast area such as Ester and Antonella were very friendly- and Mauricio did his best.

2025-08-19

Raramente ci è capitato di essere trattati e coccolati così bene da uno staff , a partire dal maître e tutti gli altri camerieri ci hanno assecondato nelle nostre richieste, sempre con un sorriso e tanta disponibilità, nonostante la serata fosse impegnativa. Tutti i camerieri sapevano colloquiare in una lingua straniera. Vi consiglio di tenerveli ben stretti.

2025-08-17

Complimenti ha tutto lo staff dell'hotel

2025-08-17

Giuseppe en Daniel Sidi and Giovanni the pianist are lovely people

2025-08-14

Thank you for a great stay!

2025-08-12

thanks for having Chris there

2025-08-12

Grazie a tutti per la bella vacanza dall accoglienza della Reception al personale di sala colazioni e per la cena ! Cortesia e attenzione al cliente

2025-08-08

We thoroughly enjoyed our stay at Hotel Ariston. We had anticipated a room with a balcony when we booked via Expedia, however, upon arrival this was not the case. We didn't however raise this with reception as we were happy with the room allocated, despite our expectation when booking via Expedia.

2025-08-07

Da evidenziare il garbo, la cortesia, la presenza costante e discreta di tutto il personale, pronto a soddisfare le pur semplici richieste. Complimenti per la gestione di tutta la struttura.

2025-08-07

Absolutely beautiful hotel, fabulous staff and very pleased with our room on the 4th floor with fabulous views over the sea. We did not book the special entertainment on Wednesday evening but we wish we had. We watched some of it from our balcony and it looked amazing. Our stay in Hotel Ariston was a special treat for us for wedding anniversary and we had a wonderful 2 night stay. We will certainly recommend this hotel and we will be returning for another stay very soon. A fabulous hotel with wonderful staff. Thank-you Adam

2025-08-06

Very nice young lady at the check-in.

2025-08-05

Grazie della gentilezza e dell'ospitalità

2025-08-05

Complimenti in primis alla direttrice per la cordialità gentilezza e disponibilta' sempre presente per ogni esigenza supportata da uno sfaff di persone molto professionali

2025-08-04

My family and I had a really fantastic stay at Hotel Ariston and can’t wait to revisit again soon. Our superior room was at the side of the building which was fine although next time I’d ask for the front overlooking the bar. Location is perfect, food was lovely and amenities were good. What really makes this hotel are your staff, from the minute we arrived we were made to feel very welcome. Everyone works extremely hard, were always helpful, happy and they are all an absolute credit to the company. Probably not very fair to single anyone out as all the staff are fantastic but a wee special mention for Giuseppe and Daniel who looked after us.

2025-08-04

Ottimo struttura Fatta ma ben curata Personale disponibile e professionale

2025-08-04

We loved our stay at the hotel. Thank you very much!

2025-07-30

Reception staff were very helpful

2025-07-29

Super séjour superbe endroit et un grand merci au personnel qui ont été super gentil et agréables. Nous reviendrons surement.

2025-07-29

A special thanks goes to Antonella at the breakfast service. She lights up the room with her welcoming and cheery way to treat the guests. An absolute joy! Also to Daniele who always has a smile on his face. Maybe you send the guys at the bar to Antonella to learn how its done ...

2025-07-28

It was an absolute pleasure to stay at the hotel (again). The staff were so helpful and friendly, nothing was too much trouble. Restaurant staff even offered to make something for one of our party that wasn't on the menu. Cleanliness was outstanding and the rooms were really comfortable. We are looking to renew our wedding vows in 2030 and will be recommending to all our guests that they stay here. Each member of staff made a point of saying goodbye when we were leaving, which was a lovely personal touch. Thanks for such a wonderful stay.

2025-07-28

Daniele was particularly good waiter.

2025-07-28

estremamente cordiali e disponibili, TOP!

2025-07-28

Everyone we encountered were lovely so thank you but special mention to the pool bar staff who were brilliant. Good natured, friendly and even let me connect my music to their speaker!!!

2025-07-27

See previous

2025-07-25

I would like to thank the lady who welcomed us at the reception. But also the other reception staff who helped us in everything. We also thank you for the early breakfast today (3 p.m.). As for the logistics, everything was absolutely fine. Thank you.

2025-07-24

Perfektes Personal

2025-07-23

Thanks to carmelita y mauricio

2025-07-23

This is our second stay at your Hotel and both occasions you have made us welcome, with friendly courteous staff, excellent choices of food at breakfast and dinner.

2025-07-23

To all the waiters but in particular Danielle for his desire to be as helpful as posdible.

2025-07-23

Superb staff and a great hotel. We really enjoyed our stay. Thank you!

2025-07-22

Tak til verdens bedste servicemedarbejder, der hjalp os med at finde vores parkering. Han gik ud over det forventet. Tusind tak for ham

2025-07-22

Grazie a tutto lo staff

2025-07-20

Personale del Ricevimento molto accoglienti e disponibili (Carmela ed altro collega con gli occhiali di cui non ricordo nome) e poi personale del ristorante soprattutto Giuseppe

2025-07-20

I would like to thsnks the old revetion it i forget her name for the good service she gived

2025-07-20

Grazie siete stati gentilissimi

2025-07-19

Ester, Mauricio and the pool manager especially, but everyone in the reception was also good!