Parc Hotels Hotel Ariston & Palazzo Santa Caterina

2025-11-28

Lo staff è stato cortese, attento e gentile, ci hanno accolto in maniera ineccepibile. La struttura oltre ad essere molto bella è anche molto pulita anche negli spazi esterni. Spero che la direzione riferisca al personale tutto i nostri ringraziamenti per aver reso il nostro soggiorno un' esperienza così positiva da voler sicuramente ritornare, grazie e tutti loro!

2025-11-17

great team

2025-11-16

Thank you for your hospitality. Staff were friendly and helpful from the start. Room provided was excellent and clean. As we were celebrating our anniversary, we appreciated the surprise by management

2025-11-15

Very profesional

2025-11-14

Thank you to the front desk and Maurice who will take care of your needs or resolve any issues. The lady who works tirelessly all day and night it seemed like, didn't catch her name ( brown wavy hair , always smiling,) amazing service people.

2025-11-14

All the staff we interacted with were polite and very helpful.

2025-11-13

Gracies

2025-11-07

Lob und Dank für die freundliche Art der Servicekraft Frau Antonella und dem Team im Speisesaal!!

2025-11-02

Thx

2025-11-01

Grazie di tutto. Complimenti!!!!!

2025-10-29

Well managed hotel, staff was very attentive and responsive to the needs of guests. Breakfast buffet was fresh and great variety!

2025-10-27

Al Signore, (al ingresso del grill) che ha insistito a portare la valigia di mia figlia, che ci ha poi serviti a pranzo e anche un drink serale. Purtroppo non so il suo nome. Di una gentilezza unica!! Ringraziamenti e complimenti, a tutti quelli con cui abbiamo avuto il piacere di interaggire.

2025-10-27

Wonderful hotel thanks for a brilliant stay!!!

2025-10-25

The breakfast staff were particularly helpful one lady noted my wheelchair and offered to help me at the self service Also the bottle of wine on arrival was a nice touch very much appreciated

2025-10-24

Vielen Dank dass wir ihre Gäste sein durften. Wir haben den Aufenthalt sehr genossen und jeder ihrer Mitarbeiter war super nett! Vor allem beim Frühstück die nette Dame und der Herr die mit uns sehr gut deutsch gesprochen haben. Liebe Grüße auch an die beiden :)

2025-10-24

Nos ha gustado todo, desde la piscina hasta el desayuno

2025-10-23

Thank you for all your help and courtesy. Everyone was friendly and welcoming.

2025-10-18

Excellent stay, everyone very helpful

2025-10-18

Your hotel is lovely, the service is great and, we particularly loved the beds and pillows

2025-10-18

Ein schönes Hotel und sehr zentral

2025-10-17

Fantastic, helpful staff!

2025-10-17

Very nice interaction with everyone on the team, well done

2025-10-16

The hotel is very clean, have a amazing views and people are nice and helpfull.

2025-10-13

its a great hotel

2025-10-13

Reception is very helpfull and kind.

2025-10-12

Auf meinen Wunsch, ein Zimmer weiter oben zu erhalten, wurde eingegangen - der Ausblick war wirklich fantastisch! Das Personal am Empfang und an der Bar ausgesprochen nett und hilfsbereit.

2025-10-12

Struttura molto bella, ben mantenuta e verde ben curato. Colazione molto varia con abbondanza di scelta. Pulizia ottima e personale cortese.

2025-10-11

Ringrazio tutto il personale per la cortesia dimostrata

2025-10-10

Merci au staff très gentil et agréable

2025-10-10

We never met such great staff!!! They go beyond to make you feel good!

2025-10-09

Thank you to Carmelina she was welcoming, pleasant and very resourceful at check in. Gave a Great first impression

2025-10-08

Complimenti per struttura e gestione

2025-10-06

Great Service Thanks

2025-10-03

All receptionists are very kind. Thank you so much.

2025-10-03

Fantastic service everywhere. Many thanks to the Reception. Special thanks to Giuseppe (bar) and Daniel (breakfast/restaurant) for the excellent service. Compliments to the staff with The Sicilian night! What great organisation ! A very nice expérience.

2025-10-01

Es war wie immer sehr schön und ich fühle mich wie zu Hause

2025-09-29

Besonderen Lob verdient Frau Antonella, die uns wirklich erstklassig beim Frühstück betreute und uns einen erstklassigen Kaffee bereiten ließ 👍

2025-09-27

Front desk very friendly.

2025-09-26

Thank you to all the staff! The reception team, the young man and the young lady were very helpful. Gracie a mileeee!

2025-09-23

Fantastic experience, beautiful hotel and very friendly staff thank you!

2025-09-22

reception staff were super helpful and welcoming. the gentleman with glasses particularly (sorry I forgot his name)

2025-09-21

The reservation and front desk people are very very helpful. Thanks

2025-09-19

The concierge was particularly helpful, knowledgeable and professional with all our requests also the waiter I think was called Daniel was always very cheerful and efficient and kind. Well done.

2025-09-19

Dear Management, I would like to express my sincere gratitude for the exceptional hospitality and attentiveness I experienced during my stay. The high-quality services, the friendliness of the staff, and the thoughtfully designed environment provided me with a truly memorable experience. I greatly appreciate the professionalism and dedication with which you contribute to the comfort and satisfaction of your guests. It was a real pleasure to stay at your hotel for the second time, and I look forward to returning again in the future. Kind regards, Lajos Babicz

2025-09-16

Thank you for pleasant stay.

2025-09-13

Antonella at breakfast was amazing. She was so helpful

2025-09-09

Merci pour la delicate attention à l'arrivée dans notre chambre (Vin et biscuits)

2025-09-06

A huge thank you to Yasir and the reception team for providing us with the most amazing room for our 30th wedding anniversary celebration , it was so special for us and was very much appreciated !! Thank you also to Christiano in the pool bar / towel bar , such amazing and very friendly service at all times !!! Thank you to all the Hotel Ariston team kind regards Mr and Mrs Nagar xxx

2025-09-04

The staff were outstanding in their kindness and service. I felt like family there.

2025-09-03

Complimenti a tutto il vs personale

2025-09-02

Thanks to Maurice during the booking process. During the breakfast time a special thanks to Ester for excellent service and kind advise on how we could get the most out of our trip to Sicily .

2025-08-31

Thank you for the exceptional service from your staff - we were allowed an early check in and a late check out. Throughout our stay your staff were lovely.

2025-08-31

Siete super gentili e cortesi con i vostri ospiti, complimenti!

2025-08-31

Thank you for making our time in Taormina very special!

2025-08-30

Thank you for upgrading our kids’ room to a sea view room.

2025-08-30

Txs for having a great time. Only complain the swimmingpool us closing too early at 18.00 hrs.

2025-08-29

Absolutely fantastic stay with you again. Wonderful staff couldn’t do enough for you Thank you

2025-08-29

Compliments to all staff , 10+ for sicilian night , 10+ for good room , best view

2025-08-29

Me and my sister had a lovely stay with you last week, your hotel and grounds are beautiful and we hope to return in the future with our husbands. Your staff are an asset, they were very pleasant in all that they done, nothing was a chore. They were all extremely helpful

2025-08-28

The staff are wonderful. Always welcoming and very friendly, service was excellent

2025-08-28

Thank you so much for the amazing room with an incredible view

2025-08-26

Amazing and excellent, thank you! Special thanks to all staff who are friendly, courteous, respectful.

2025-08-25

Thanks to the staff in the restaurant and at breakfast

2025-08-24

Grazie a tutti il vostro è un ambiente davvero caloroso e familiare.

2025-08-24

Un ringraziamento speciale al Sig. Giuseppe che ci ha accolto con professionalità e simpatia, ci ha fatto sentire a casa. Al personale della reception di cui non ricordo i nomi, al ragazzo delle escursioni e a Cristian della Piscina. Tutti nessuno escluso con cui abbiamo avuto brevi rapporti sono stati impeccabili e professionali! Torneremo sicuramente! Grazie di tutto

2025-08-24

Gentilissimi

2025-08-22

Ho scritto una recensione già su Google ma ribadisco che anche se la struttura porta alcune pecche dell’età e alcune stanze deludono per essere un 4 stelle ,ma il personale tutto vale 10 stelle la gentilezza e la cortesia delle persone che lavorano lì dalla reception al ristorante al bar valgono solo quello la voglia di tornarci .complimenti

2025-08-22

Vorrei ringraziare tutto lo staff dell'Hotel che ci ha accolti. Dal primo all'ultimo dipendente, con particolare menzione alla sig.ra Antonella (sempre presente a colazione) e al sig. Giuseppe (capo bar). Due persone simpatiche e professionali.

2025-08-20

The management let us take part in the Ferragosta buffet which was fully booked for half board people whilst we were breakfast only - but they nevertheless created a table for 2 which was very nice. Some of the staff in the breakfast area such as Ester and Antonella were very friendly- and Mauricio did his best.

2025-08-20

Ringraziamo tutti per la gentilezza e collaborazione, in particolare alla reception e sala colazione

2025-08-19

Raramente ci è capitato di essere trattati e coccolati così bene da uno staff , a partire dal maître e tutti gli altri camerieri ci hanno assecondato nelle nostre richieste, sempre con un sorriso e tanta disponibilità, nonostante la serata fosse impegnativa. Tutti i camerieri sapevano colloquiare in una lingua straniera. Vi consiglio di tenerveli ben stretti.

2025-08-17

Complimenti ha tutto lo staff dell'hotel

2025-08-17

Giuseppe en Daniel Sidi and Giovanni the pianist are lovely people

2025-08-14

Thank you for a great stay!

2025-08-12

thanks for having Chris there

2025-08-12

Grazie a tutti per la bella vacanza dall accoglienza della Reception al personale di sala colazioni e per la cena ! Cortesia e attenzione al cliente

2025-08-08

We thoroughly enjoyed our stay at Hotel Ariston. We had anticipated a room with a balcony when we booked via Expedia, however, upon arrival this was not the case. We didn't however raise this with reception as we were happy with the room allocated, despite our expectation when booking via Expedia.

2025-08-07

Da evidenziare il garbo, la cortesia, la presenza costante e discreta di tutto il personale, pronto a soddisfare le pur semplici richieste. Complimenti per la gestione di tutta la struttura.

2025-08-07

Absolutely beautiful hotel, fabulous staff and very pleased with our room on the 4th floor with fabulous views over the sea. We did not book the special entertainment on Wednesday evening but we wish we had. We watched some of it from our balcony and it looked amazing. Our stay in Hotel Ariston was a special treat for us for wedding anniversary and we had a wonderful 2 night stay. We will certainly recommend this hotel and we will be returning for another stay very soon. A fabulous hotel with wonderful staff. Thank-you Adam

2025-08-06

Very nice young lady at the check-in.

2025-08-05

Complimenti in primis alla direttrice per la cordialità gentilezza e disponibilta' sempre presente per ogni esigenza supportata da uno sfaff di persone molto professionali

2025-08-05

Grazie della gentilezza e dell'ospitalità

2025-08-04

My family and I had a really fantastic stay at Hotel Ariston and can’t wait to revisit again soon. Our superior room was at the side of the building which was fine although next time I’d ask for the front overlooking the bar. Location is perfect, food was lovely and amenities were good. What really makes this hotel are your staff, from the minute we arrived we were made to feel very welcome. Everyone works extremely hard, were always helpful, happy and they are all an absolute credit to the company. Probably not very fair to single anyone out as all the staff are fantastic but a wee special mention for Giuseppe and Daniel who looked after us.

2025-08-04

We loved our stay at the hotel. Thank you very much!

2025-08-04

Ottimo struttura Fatta ma ben curata Personale disponibile e professionale

2025-07-30

Reception staff were very helpful

2025-07-29

Super séjour superbe endroit et un grand merci au personnel qui ont été super gentil et agréables. Nous reviendrons surement.

2025-07-29

A special thanks goes to Antonella at the breakfast service. She lights up the room with her welcoming and cheery way to treat the guests. An absolute joy! Also to Daniele who always has a smile on his face. Maybe you send the guys at the bar to Antonella to learn how its done ...

2025-07-28

Daniele was particularly good waiter.

2025-07-28

estremamente cordiali e disponibili, TOP!

2025-07-28

It was an absolute pleasure to stay at the hotel (again). The staff were so helpful and friendly, nothing was too much trouble. Restaurant staff even offered to make something for one of our party that wasn't on the menu. Cleanliness was outstanding and the rooms were really comfortable. We are looking to renew our wedding vows in 2030 and will be recommending to all our guests that they stay here. Each member of staff made a point of saying goodbye when we were leaving, which was a lovely personal touch. Thanks for such a wonderful stay.

2025-07-28

Everyone we encountered were lovely so thank you but special mention to the pool bar staff who were brilliant. Good natured, friendly and even let me connect my music to their speaker!!!

2025-07-27

See previous

2025-07-25

I would like to thank the lady who welcomed us at the reception. But also the other reception staff who helped us in everything. We also thank you for the early breakfast today (3 p.m.). As for the logistics, everything was absolutely fine. Thank you.

2025-07-24

Perfektes Personal

2025-07-23

Thanks to carmelita y mauricio

2025-07-23

To all the waiters but in particular Danielle for his desire to be as helpful as posdible.

2025-07-23

Superb staff and a great hotel. We really enjoyed our stay. Thank you!

2025-07-23

This is our second stay at your Hotel and both occasions you have made us welcome, with friendly courteous staff, excellent choices of food at breakfast and dinner.

2025-07-22

Tak til verdens bedste servicemedarbejder, der hjalp os med at finde vores parkering. Han gik ud over det forventet. Tusind tak for ham

2025-07-22

Grazie a tutto lo staff

2025-07-20

Grazie siete stati gentilissimi

2025-07-20

Personale del Ricevimento molto accoglienti e disponibili (Carmela ed altro collega con gli occhiali di cui non ricordo nome) e poi personale del ristorante soprattutto Giuseppe

2025-07-20

I would like to thsnks the old revetion it i forget her name for the good service she gived

2025-07-19

Ester, Mauricio and the pool manager especially, but everyone in the reception was also good!

2025-07-14

Amazing

2025-07-11

Grazie mille a Carmelina Maurizio e Giuseppe

2025-07-09

Ottimo staff, struttura spettacolare, ambiente naturalistico.

2025-07-07

El señor que nos ayudó a hacer el check in fue muy amable (no recuerdo su nombre; un señor de unos 55/60 años que estaba el día domingo 06/07/2025 a las 13 hs)

2025-07-06

The entire staff was wonderful and always accommodating! Thank you all for a perfect visit to Sicily!

2025-07-05

Carmelina is a tremendous person and ambassador for your hotel. She is always smiling, helpful, and friendly. You are so lucky to have her being the first person your guests meet as they walk through the door. Also, at the bar Sidi was very good.

2025-07-02

Very friendly staff

2025-07-02

Lovely hotel. Helpful staff

2025-06-29

Grazie della gentilezza e dell’accoglienza di tutto lo staff

2025-06-28

Thank You to Hotel Ariston – Taormina With all my heart, I would like to thank the entire staff and management of Hotel Ariston for the unforgettable stay I enjoyed together with my daughter, son-in-law, and my two dear twin grandchildren. From the very first moment, we felt welcome and cared for. The service, kindness, and hospitality were of the highest standard. Your warm welcome, professional dedication, and attention to detail made our stay a truly wonderful experience. We thoroughly enjoyed everything the hotel and the beautiful surroundings had to offer. It was a fantastic experience — one we will cherish and certainly hope to repeat. Thank you, thank you, thank you! See you again, hopefully very soon! Warm regards, Angela Maiorano, Geert en Sarah Waelput en hun kinderen Giulia en Sofia

2025-06-25

COMPLIMENTI PER L'ALBERGO E PER VS PERSONALE . PER IL RISTORANTE UN PO' MENO VISTO ASSENZA DI SCELTA DI PESCE FRESCO.

2025-06-24

Muchas gracias!

2025-06-19

We had a very good trip in somewhat trying personal circumstances. I would like to pass on my thanks to all the staff we came into contact with who made our holiday as stress free as possible.

2025-06-19

Die Reinigungsktäfte waren super und auch Antonella im Frühstücksbereich.

2025-06-18

very friendly staff :)

2025-06-16

My wife and I had a very relaxing and enjoyable holiday, no complaints which is a good factor

2025-06-15

For the price the hotel was good value

2025-06-11

Great staff, thanks for everything

2025-06-09

Grazie del phon

2025-06-08

We had a very pleasant stay and enjoyed our time there.

2025-06-05

Big thank you to very nice and helpful staff .

2025-06-04

Hotel Ariston is the perfect hotel for a stay in Taormina, it’s close to all the amenities and attractions. My room was clean and comfortable, breakfast and lunch was really good, I will miss the freshly squeezed orange juice every morning, and I really enjoyed my time there. Thank you for a lovely welcome and wonderful visit to Taormina.

2025-06-03

Grazie al ragazzo che ci ha accompagnato al parcheggio.

2025-06-02

Complimenti

2025-05-28

Efficient and friendly staff . Bedrooms very clean Problems quickly sorted

2025-05-22

The wee front desk personnel were very efficient & personable

2025-05-20

Il ragazzo alla reception è stato estremamente gentile e disponibile

2025-05-17

I would like to draw attention to a member of staff who was prompt and provided an exceptionally good service. saw right away when we wanted help. I think his name is Danielle and he works in the restaurant. Big thank you to you

2025-05-15

Vielen Dank fürs Zimmer-Upgrade

2025-05-14

Hotel in una posizione eccellente personale professionale e super gentile

2025-05-12

Dinners were excellent. Very delicious and a lot of choices. All staff at restaurants,bars and reception were very kind. Thank you

2025-05-12

Restaurant staff was very courteous and helpful.

2025-05-11

Tutto molto bello. Ben gestito e curato anche nei particolari

2025-05-11

Great stay. We would recommend. Lovely atmosphere and staff. All round lovely place. Thankyou.

2025-05-09

Thank you for a wonderful stay.

2025-05-09

Reception staff all extremely friendly polite and welcoming as were the breakfast room staff

2025-05-07

Yassir has been OUTSTANDING He went above and beyond

2025-05-06

die Dame beim check Inn Name leider nicht bekannt war sehr nett und kompetent. Sprach deutsch mit dunklem Haar.

2025-05-06

Great service and facilities in general, very nice room with all we needed.

2025-05-05

Excellent séjour dans votre hôtel. Les jardins sont magnifiques, l accueil par le personnel est parfait.... Le petit déjeuner est irréprochable, fabuleux!! Nous avons passé un excellent séjour parmi vous... Mille merci👍🙏

2025-05-05

Thank you

2025-05-02

We want to recognize Jessica from the front desk for her hospitality and efficiency. She was super helpful during our check in. We also want to recognize Antonela at the restaurant during our breakfast! She was attentive and asked us if we need anything to make our breakfast the best experience. She also demonstrated care and positive attitude towards all the guests, always smiling and happy! She made our breakfast experience very relaxing and positive!

2025-04-28

Please pass on our thanks to Dan who served us at breakfast. He is a credit to the hotel as we found him to be extremely helpful and friendly.

2025-04-27

Great stay’ Thank you. Front desk staff particularly helpful and accommodating

2025-04-27

Grazie per esserci venuti incontro a nostre difficoltà dopo la prima notte in standard, con cambio stanza. Complimenti per l'accoglienza, la cordialità e le attenzioni di tutto lo staff. Toneremo

2025-04-24

Das Personal ist außergewöhnlich nett und zugewandt. Die Zimmerreinigungskraft im 4. Stock war entzückend freundlich und sehr gewissenhaft. An der Rezeption wurde mit grosser Freundllichkeit jeder Wunsch erfüllt und im Frühstücksraum wurden wir insbesondere von Antonella sehr persönlich und individuell und ausserdem in fliessendem Deutsch bedient. Ein aussergewöhnliches Team!!

2025-04-23

Thanks for upgrading our room with view on our birthdaytrip! We are so thankful and will come back some day!

2025-04-21

Well done keep it up .

2025-04-21

The front desk was incredible and Guisepe is an amazing bar manager. Giovanni the piano player is fantastic.

2025-04-19

Accueil et séjour excellents. Jardin et terrasses bien entretenus.

2025-04-04

Grazie!

2025-03-26

Excellent

2025-03-23

Thanks for this beautyful moment

2025-03-23

Toller Service beim Frühstück, insbesondere durch Antonella.

2025-03-22

Grazie per la vostra disponibilità, sicuramente appena ne avremo occasione ritorneremo

2025-03-18

Grazie alla cortesia della signorina alla reception non conosco il nome ma ha tratti orientali e capelli lunghi neri,grazie alla signora Antonella che ci ha accolti e serviti con affetto la colazione!

2025-03-15

Herausragend freudnliches und bemühtes Personal, sehr qualitative und umfangreiche Auswahl der Speisen und Getränke. Ein Lob auch an die Reinigungskräfte, das Zimmer war stets sehr sauber. Gute Parkmöglichkeiten und flexibilität ausserhalb der allgemeinen Öffnungszeiten.Wir würden sehr gerne wieder kommen.

2025-03-14

I would like to thank all the hotel staff and appreciate their work which I do with joy and a friendly atmosphere. Our family felt really welcome and satisfied at the Ariston Hotel, thanks to all of you, we had an unforgettable experience. I hope that I will be able to return to your beautiful hotel again sometime in the future. I wish you much success. The Randáková family.

2025-03-12

Tante grazie. Allo staff sopratutto.

2025-03-11

Eu amei estar com vocês, todos são muito amáveis e prestativos. Amei conhecer o Yassir e a Antonella, eles foram mega atenciosos. E também, preciso agradecer ao senhor que atua no depto de manutenção, foi muito gentil e nos ajudou no check-out em 11/03/25 emprestando fita adesiva para a nossa mala que foi quebrada pela CIA aérea. Ficamos encantado com a gentileza de todos. Obrigada ❤️

2025-03-07

Very satisfied especially with the quality of the breakfast .

2025-03-05

Infinitamente soddisfatto per la Vostra calorosa accoglienza ed eccellente servizio.

2025-03-04

Un grazie particolare a Antonella, Carmelo e Giuseppe per la loro disponibilità e cortesia

2024-12-04

Un particolare ringraziamento del personale, sempre cordiale e disponibile, in tutti i settori.

2024-12-02

Antonella from the breakfast service is a real treasure. Her smile speaks more than thousands words.

2024-12-02

Complimenti a tutto il personale della ristorazione (colazione e cena) per cortesia e gentilezza; sempre pronti ad accogliere le richieste