RESIDENZA DELLE CITTA'

Customer satisfaction

2024-07-19

All the crew was super receptive and the free water fridge is a plus. Thank you!

2024-07-18

Beautiful

2024-07-15

La cortesia dello staff al check-in e check-out ha fatto davvero piacere! Inoltre, le stanze sono davvero comode e spaziose, complimenti!

2024-07-14

The works taking place outside - would have been useful if we’d been made aware of this. We had a room with a balcony which was out of use due to these works. Also the windows could have been boarded up better for more privacy

2024-07-12

The complimentary water in the lobby was extremely helpful and very much appreciated!

2024-07-12

The concierge was wonderful when we checked in. We had an issue with our key and he came up to make sure we had it in correctly and immediately had a new key for us. It was awesome! Love the common area with water and the novelty chairs!

2024-07-12

Excellent sejour

2024-07-11

Check-in einwandfrei..Freundlichkeit der Mitarbeiter..

2024-07-10

Très calme

2024-07-05

Fabrizio was very nice and helpful! We also loved the complimentary water and croissants.

2024-07-02

Diego went above and beyond his duties to check us in. He was very, very helpful. Our train from Venice to Milan had been cancelled due to a train strike. We had rented the only available car - a Fiat and my son only had basic knowledge operating a standard transmission. Diego helped us park the car while we checked in. He provided exceptional service. He gave us a map and explained how to get to Cenacolo Vinciano. We really appreciated the FREE water in the refrigerator in the lobby. The lobby and the rooms were tastefully decorated. I will be giving this hotel a 5 star review on Google.

93.3%

Eccellente

Basato su 4677 risposte ai questionari gestiti e verificati da Qualitando

Reception e Servizio

95.3%

Servizi e aree comuni

94.4%

La Sua camera e bagno

92.7%

Giudizio complessivo

91.4%

Useful information

Via Mauro Macchi 79, Milan 20124,

+3902667001

direzione.generale@planetariahotels.com