VILLE SULL'ARNO

Customer satisfaction

2024-07-13

Sono stata quattro giorni per lavoro e mi sono trovata benissimo, come fossi a casa. Servizio impeccabile, personale efficiente e sempre sorridente e disponibile. Un gioiello e José numero uno...

2024-07-09

We asked you to arrange an evening meal for us on our first night at the hotel. The restaurant that you arranged for us could only accommodate us for an hour inside and an hour and a half outside. It would have been nice to have known this when you made the reservation as we could have chosen somewhere else.

2024-07-07

Tutti perfetti e competenti...👍👍👍

2024-07-06

Very nice and helpful people, I felt welcome and spoiled by all the help, and we loved our stay with you.

2024-07-05

The dinner we had at your restaurant was exceptionally good, really wonderful!

2024-07-10

Tutti sempre gentili e professionali

2024-07-02

The staff at the restaurant and bar were amazing! My only complaint was the cost of the liquor drinks, it was quite a bit higher than I would think it should be.

2024-07-02

We loved are room on the river side and very peaceful in the day but on some nights and quite late the club across the river played very loud music 😕such a shame but the only thing we were a little unhappy about . We absolutely loved are stay with you otherwise

2024-06-29

Love the traditional style of hotel

2024-06-26

We enjoyed a wonderful dinner at the restaurant and then the next day realized we had gotten many mosquito bites. Consider investing in mosquito abatement services or advise guests to apply repellent ahead of evening dining.

2024-06-25

Our room 123 was a bit smaller than expected, that would be our only criticism

93.3%

Eccellente

Basato su 9889 risposte ai questionari gestiti e verificati da Qualitando

Room service

95.8%

Reception e Servizio

95.7%

Breakfast

94.5%

Ristorante

94.2%

Bar

94.1%

Useful information

Lungarno Cristoforo Colombo 1/3/5, Florence 50136,

+39055670971

direzione.generale@planetariahotels.com