VILLE SULL'ARNO

La selezione dei commenti dei nostri ospiti

2025-06-28

My husband and I had a wonderful stay and it was because your staff is incredible. From check-in, housekeeping to maintenance to the restaurant staff, we were incredible. It made our stay wonderful. Thank you to everyone, and we will recommend to anyone staying in Florence.

2025-06-24

Very helpful staff on reception (lady checking in Friday 20th at 1.30pm was particularly helpful sorting out bus transfers to city, dinner reservations and WiFi codes, overnight sun 22nd gentleman also very helpful sorting taxi transfers to airport and arranging breakfast boxes)

2025-06-14

Amazing hotel - BEAUTIFUL room and common areas AMAZING Breakfast Great service with shuttle to downtown LOVED IT1

2025-06-13

The room could do with some drawers to put small clothing away. The bath was beautifully big but is awkward to get in to. A small step would make it less dangerous to get in or out.

2025-06-12

Staff was incredible!

2025-06-05

A little more storage space would be helpful for guests staying more than a few days

2025-06-05

There was a lot of noise on two of the three night. Mostly doors slamming. Not sure if we were near a staff cupboard but it was very loud and went on very late.

2025-06-05

Ringrazio tutto il personale per la professionalità dimostrata. Sicuramente la struttura migliore dove sono stato in questi anni dove spesso mi sposto per motivi di lavoro.

2025-06-03

Kudos to front desk Paula and Claudia. Also the restaurant staff Luca. They treated us like family with warm Italian hospitality. Thank for their service and hospitality.

2025-06-02

Grazie per la solita gentilezza e disponibilità. I ragazzi al ristorante, sia a colazione/ pranzo sia a cena sono semplicemente splendidi e professionali. Alla reception con Sara e Paola sembra di entrare a casa. Grazie davvero al direttore, se a ville sull'arno si sta così bene merito di chi la dirige e sceglie il personale

2025-05-27

incredible breakfast and friendly staff. loved the bikes and room was perfect. thank you!

93.9%

Eccellente

Basato su 18061 risposte ai questionari gestiti e verificati da Qualitando

Reception e Servizio Prenotazioni

96.3%

Room service

95.1%

Breakfast

94.6%

La Sua camera e bagno

94.1%

Ristorante

93.8%

Informazioni utili

Lungarno Cristoforo Colombo 1/3/5, Florence 50136,

+39055670971

direzione.generale@planetariahotels.com