Grand Hotel Croce Di Malta

2026-05-25

Sylvia and Olga have taken care of my family for years and that is why we keep coming back. We feel like family there

2026-05-25

Everyone that works at the hotel was always very nice and helpful.

2026-05-25

All staff were cheerful, friendly and helpful. Breakfast staff especially hard working. Staff member who cleaned our room was exceptional

2026-05-24

Complimenti per la struttura, camere bellissime

2026-05-19

Merci pour votre réactivité lors des réservations À très bientôt

2026-05-18

Thank you for the excellent service from the entire staff. Very kind and attentive on all aspects.

2026-05-18

great hotel. Superior staff. Everyone hardworking. Superb housekeeping. Loved our experience. Brought us a fan...so nice!

2026-05-18

Ringraziamenti e complimenti a tutti per la professionalità e l’accoglienza . Ragazzi e ragazze della sala ristorante,anima dell’hotel, tutti super! Menzione speciale per la signora Sandra del secondo piano.

2026-05-18

Very happy However breakfast was a bit of a disappointment Also hard to get ice

2026-05-17

It was an incredible stay with our group from rooms to food to service. I’m planning on coming back. Great job!

2026-05-14

Great rooms, excellent, friendly staff

2026-05-11

Beautiful hotel.

2026-05-11

Stay was just fine

2026-05-11

Thank you for everything I loved your hotel. It was comfortable, relaxing and clean. Only wish I have is that the elevator didn’t stop working!

2026-05-11

The breakfast buffet every morning was excellent. Please offer larger cups for tea. Please offer shampoo in each room. It is unusual to have the same body wash and offer conditioner for the hair but not to allow provision of shampoo for the hair.

2026-05-11

Cleanliness of room and other facilities were top notch!

2026-05-10

super personal

2026-05-07

Buonasera, complimenti per la struttura e l'ospitalità. Saluti

2026-05-06

This is a clean and comfortable place to stay.

2026-05-05

The housekeeping staff did a great job keeping our room tidy. The bartender was very attentive. The reception staff were friendly. We enjoyed relaxing in the pool area and seating area out front. Your location is great!

2026-05-05

Our room was beautiful and spacious. The daily service was wonderful and the room was always cleaned perfectly

2026-05-04

Housekeeping and reception staff were excellent.

2026-05-04

The man who tried to fix our safe, that never did work in the end was very sweet & patient

2026-05-04

Thank you for all the information and assistance. Thank you for the birthday wishes.

2026-05-02

Overall a very pleasant lodging where I would stay at a future visit to your city.

2026-05-02

Great job!

2026-04-30

Professionalità ed accoglienza eccellenti

2026-04-29

Ringraziamo per la accoglienza e la gentilezza del personale (in particolare le Signore Silvia e Olga). Arrivederci a presto.

2026-04-28

Check in and check out staff were very helpful and efficient. Grazie mille!

2026-04-27

The people who cared for my room & bathroom did an excellent job. The women at the welcoming desk were very pleasant & helpful. The wait staff in the breakfast were exceptionally kind.

2026-04-27

Everything was wonderful! Thank you very much.

2026-04-24

Excellent front desk staff, tasty breakfast, wonderful Opera evening on Wednesday. Kind people.

2026-04-24

Thanks for your map help!

2026-04-20

We enjoyed you beautiful hotel. Many thanks for the excellent service we received from all the employees.

2026-04-20

Lovely town and hotel. Friendly and helpful staff. We really enjoyed staying at your hotel!❤️🩷🧡

2026-04-20

We had a great time, spa was amazing!10/10! Location was ideal for touring the Tuscan area!

2026-04-20

We love our stay in your beautiful town. Staff was very friendly and accommodating. Thank you for helping to give us a wonderful vacation.

2026-04-20

Desk staff and cleaning staff were especially helpful and pleasant.

2026-04-19

Thank you to housekeeping. Very efficient.

2026-04-18

many thanks for the fan. i did not understand why lobby had air conditioning and rooms did not..listed as an air-conditioning amenity..

2026-04-16

Sempre il meglio in assoluto

2026-04-13

Beautiful hotel

2026-04-13

Excellent! Keep up good work!

2026-04-13

A wonderful stay at the hotel. Everyone was pleasant and went out of their way treating the guests.

2026-04-12

Gesamt gesehen perfekt

2026-04-11

I wish to thank the personnel during my stay for their assistance and professionalism. They are the perfect face for your company.

2026-04-11

Excelente servicio

2026-04-10

Большое вам спасибо за дружелюбно обстановку и хорошие качественные номера в которых нет ничего лишнего я очень приятная атмосфера во всём отеле особая спасибо Ольге. 🙏🏼🙏🏼🙏🏼

2026-04-08

come in famiglia

2026-04-06

Thanks for welcoming our tour group!

2026-04-06

Overall experience was wonderful. Did not care for eggs, bacon, coffee was too strong but was told to expect that. I think it was just a cultural difference and that’s something I wanted to experience anyway. The room was wonderful and so was any accommodations with any staff member. Spa experience was outstanding.

2026-04-06

Reception staff were efficient and friendly and patient with our inability to speak Italian.

2026-04-06

Every request or question was addressed with courtesy and promptness. Very nice!

2026-03-31

Professionalità e accoglienza

2026-03-30

Grazie ancora. Mariano Gesualdi ( Ale&Franz)

2026-03-25

Fabulous hotel, very clean and lovely staff. We got a free upgrade when we arrived.

2026-03-20

Zimmer sehr gut

2026-03-20

Complimenti per la pulizia e gentilezza

2026-03-17

Struttura bellissima, camera eccellente e personale in reception squisito. Bravi!

2026-03-15

complimenti

2026-03-15

Short stay BUT look forward to coming again in June!

2026-03-13

A tutto lo staff

2026-03-10

Thank you for accommodating our large group.

2026-03-03

We had a difficult situation with a no-show driver who was to provide a transfer to Florence The desk staff, on request of the provider, contacted and confirmed an alternate taxi for us, so we were able to reach our train connection

2026-03-03

Great staff at both the front desk and in the dining room.

2026-02-26

come sempre ho trovato estrema cordialità e professionalità di tutte le persone, a partire dal desk reception fino (e vorrei sottolinearlo) alle persone addette alle pulizie delle camere, molto gentili e cortesi

2026-02-23

Staff molto gentile

2026-02-19

תודה לאלסונדר שבחדר האוכל על שרות זריז וטוב ותמיד עם חיוך

2026-02-18

A colazione ho chiesto un cafe decaf e una cameriera me l’ha portato subito. Anche se c’erano tante persone lei si è dedicata a portarmi il cafe e l’ha fatto sorridendo. Non mi ha fatto sentire che l’ho disturbata. Era brava e carina.

2026-02-16

Gentilissimi all'accoglienza, al ristorante e ripeto la spa è superlativa sia di qualità che di gentilezza.

2026-02-15

Ambiente curatissimo in ogni dettagli, un sincero ringraziamento ad Erika e a tutto lo staff.

2026-02-14

Белисимо

2026-02-14

grazie

2026-02-12

Very professional

2026-02-12

Personale preparato e gentile

2026-02-12

La camera assegnatami era perfetta, mi sono trovato benissimo

2026-02-08

服務態度很好，很棒的住宿體驗

2026-02-09

Grazie a tutti! Professionalità, competenza, gentilezza e cortesia da parte di tutti

2026-02-02

tutto perfetto

2026-01-30

Efficient, friendly , professional.

2026-01-27

Continuate così 👏

2026-01-12

Благодарю Ольгу на рецепшин и уборщика Лидию. И специалиста тайского массажа Пу

2026-01-11

The dinner was excellent,great chef and service

2026-01-08

Accoglienza e professionalità

2026-01-06

Grazie mille per la pazienza che avete avuto,per la gentilezza e precisione!

2026-01-05

Grazie per l’accoglienza ricevuta, la stanza che ci avete dato era splendida.

2026-01-05

Ottima esperienza qualità e cortesia

2026-01-03

Non

2026-01-02

Massaggio thai con NAT super

2026-01-02

Bravo à toute l’équipe

2026-01-02

Gut organisiert - man fühlt sich sehr wohl!

2025-12-30

Thanks for the information.

2025-12-29

Grazie del bel soggiorno trascorso

2025-12-27

Grazie per tutto. Un Natale speciale

2025-12-27

Hotel molto bello, pulizia il Top, personale molto gentile.

2025-12-27

Grazie per avermi aiutato ad arrivare in hotel perché il navigatore non mi dava bene la strada. La reception mi ha fatto da navigatore . Personale molto professionale, competente, disponibile e soprattutto molto gentile.

2025-12-26

A tutyi per cortesia e professionalita'.

2025-12-22

Tout parfait chez vous

2025-12-22

Tutto perfetto

2025-12-20

Perfect location, perfect cleanliness. Nice amenities in the room. Kind and helpfull staff.

2025-12-18

Grazie di tutto!!!

2025-12-14

Complimenti per vs professionalità

2025-12-11

personnel très agréable

2025-12-11

Merci pour votre accueil

2025-12-10

Bon accueil. Personnel à l'écoute. Sympathique. C'est agréable

2025-12-10

séjour satisfaisant

2025-12-11

Gentilezza, cortesia e professionalità da parte di tutto il personale!

2025-12-09

La gentilezza del personale di sala e del salone di bellezza

2025-12-09

È stato tutto perfetto ma la cosa che mi va di segnalare su tutto è la disponibilità e la gentilezza di tutto il personale con il quale mi sono interfacciato dalla reception al personale di sala , grazie

2025-12-07

Good

2025-12-06

grazie per la cortesia

2025-12-03

Il personale è eccellente. Ringrazio Olga per la sua gentilezza e professionalità

2025-12-02

Grazie per l’accoglienza!

2025-12-01

Gracias por la hospitalidad y por hacernos la estancia agradable.

2025-12-01

Gracias!!! Por atendernos tan bien cada año, ofreciéndonos las mejores habitaciones y amabilidad de cada uno de los empleados. Gracias!!!! Nos vemos el último fin de semana o primero de Diciembre del 2026.

2025-12-01

Ottima accoglienza complimenti

2025-12-01

Personale gentile e competente

2025-11-23

Grazie per la sistemazione in una camera superiore a quella che avevo prenotato. Complimenti per la Spa thailandese

2025-11-23

Professional and fast action!

2025-11-23

Staff di livello assoluto. Grazie.

2025-11-22

Muy bueno el servicio del restaurante tanto la cordialidad y atención del personal como la calidad de las comidas. Felicitaciones al chef y camareros/as 👍

2025-11-22

Tutto molto ben gestito e professionale. Servizio ottimo.

2025-11-17

Personale reception e personale ristorazione cordiale e disponibile

2025-11-15

All was good

2025-11-14

Grazie per la vostra cortesia ed accoglienza che accompagnano il mio soggiorno da molti anni.

2025-11-13

Nothing to add

2025-11-13

À Silvia top

2025-11-10

Liked our stay

2025-11-10

Well done everybody, great service and facilities

2025-11-10

Ottima attenzione al cliente

2025-11-09

Thank you for the services and attention of your staff. It was a most enjoyable stay.

2025-11-09

Avons passés un très bon séjour, personnel très sympathique,on recommande! La région est magnifique.

2025-11-07

Complimenti a tutto il personale per la professionalità e la gentilezza

2025-11-07

Благодарю Ольгу на ресепшене за её внимание и доверие,также Люси и всю команду..Весь персонал отеля с которым нам пришлось сталкиваться проявлял себя очень доброжелательно и добросовестно выполнял свои бязанности…Мы со всех сторон были окружены заботой и вниманием!

2025-11-04

Ci siamo trovati molto bene grazie a tutti, Molto gentili tutti in particolare staff colazione

2025-11-03

Tutti gentilissimi

2025-11-03

Our housekeeper and bartenders as well as spa staff and servers at restaurant were great.

2025-11-03

Excellent service from all. Our sliding door was broken and repaired immediately

2025-11-03

Thanks for a great stay

2025-11-02

Un grand bravo à tout le personnel du restaurant et du SPA. Les équipes sont professionnelles, sympathiques et charmantes.

2025-10-30

Tutto l’hotel è pulitissimo e in ordine. Ho particolarmente apprezzato la palestra: essenziale e pulita. Bellissima l’area benessere.

2025-10-31

Complimenti

2025-10-28

Thanks

2025-10-27

The young a who was at the front desk in the evening was very helpful. He assisted in printing out rail tickets for me. Very pleasant,

2025-10-27

Front desk staff and spa folks very professional and nice. The wait staff in breakfast and dinner area very nice.

2025-10-27

Wonderful experience and thank you for the to go breakfast for our flight was at 6:30am

2025-10-27

House keeping was great - making the bed and giving us clean towels and picking upafter us...

2025-10-26

Thanks for your hospitality.

2025-10-31

Very comfortable and the best Servis , Very comfortable and the best Servis ever thank you for all your great location very clean

2025-10-21

Everyone was helpful and friendly

2025-10-28

I just wanted to say thank you to all the personal for such a greatest service. Highly recommend the Thai SPA they have the best in Tuscany

2025-10-20

Olga was very friendly and helpful with directions and suggestions for things to do. I really appreciated her

2025-10-20

Olga at reception desk was very nice and helpful answering questions and giving recommendations.

2025-10-20

Staff was very helpful

2025-10-20

Thanks for your help with our CIE TRAVELERS

2025-10-20

The staff and the accommodations of the hotel were excellent, and our dining in the main dining room in the evening was very pleasant. Staff was extremely attentive, and the food was excellent.

2025-10-20

Persons working the front desk were great at answering questions and offering directions and suggestions! very pleasant always.

2025-10-19

Merci beaucoup d’avoir accueilli aussi bien mes amis et moi même ! Vous êtes tous exceptionnels !

2025-10-18

A lovely stay, with great accommodation. fantastic spa and massage facilities.

2025-10-18

A beautiful hotel, that was well maintained and very clean. Staff very pleasant and friendly. Well done to the entire team 👏.

2025-10-18

We enjoyed our stay and appreciated your small fitness center.

2025-10-18

Mi sono trovato benissimo. Un plauso alla reception Olga, disponibile ed esaustiva.

2025-10-13

Everyone on staff was so very nice and it was a pleasure staying there. The food and service was very good.

2025-10-13

Все хорошо!

2025-10-13

Staff was pleasant and helpful.. arranged for tickets to the Wednesday evening opera selections at the hotel

2025-10-13

Good job

2025-10-13

Great stay in your beautiful town.

2025-10-13

Annika

2025-10-12

Very clean. Food service staff was excellent and meals were fantastic.

2025-10-11

I found the staff to be very helpful and pleasant

2025-10-10

Thanks and good luck for the future !

2025-10-09

Très bon acceuil

2025-10-08

all was very good .it was a petty that we did not find time to stay some few more days to try all the faciltys

2025-10-07

Loved the hotel and location the spa was especially nice the staff was helpful in arranging transportation and providing information

2025-10-07

Beautiful hotel your staff is excellent and they make all the difference

2025-10-07

Ольга замечательная!!! Лариса очень хорошая!!!!❤️

2025-10-06

Overall, we have a good place to sleep, and our basic needs were met. However, there is room for improvement. We appreciate the location of the hotel and the kind and thoughtful staff who worked hard to make our stay pleasant.

2025-10-06

Si ringrazia la gentilezza di tutti in particolare la cortesia e la cura dei dettagli degli addetti nella spa, asciugamani e non solo, per vivere al meglio il momento benessere.

2025-10-05

Complimenti per la professionalità

2025-10-03

Ringrazio in maniera totale tt lo staff..che con la loro gentilezza e cortesia riescono sempre a trasmettere tranquillità.. soggiornare da voi è per me "casa".. cortesia e cordialità.. grazie mille.

2025-10-02

Had a beautiful stay here

2025-09-28

The water/plumbing issues during our stay was unfortunate but I'm sure, couldn't be helped. I thought the hotel and our tour guide did a nice job of redirecting us to other activities.

2025-09-27

Had a lovely stay. Reception cleaning all ares perfect. Thanks .Mary. 😊

2025-09-27

Many thanks to you and all your staff - we thoroughly enjoyed our week ( room 308, Sept 19 - 26 th ). It was obvious that your staff are trained to a a very high standard - nothing was too much trouble.

2025-09-26

Great stay. Friendly staff and great service throughout our stay

2025-09-26

Ringrazio per l'upgrade di stanza e la cortesia e disponibilità del personale in reception. Apprezzo inoltre che in stanza vengano offerte delle bottiglie d'acqua.

2025-09-25

Thanks to Olga the administrator

2025-09-25

You make it look easy. Congratulations!

2025-09-24

👍👍👍

2025-09-22

Thank you for the maps, suggestions and recommendations. I really appreciated them

2025-09-21

Staff is unbelievable. Awesome customer service. Professional and polite!! Very clean hotel. Great location. Thanks you for a wonderful stay!

2025-09-21

Beautiful and comfortable. Location was perfect for walking. Food was perfect .only problem was serving caffe for so many

2025-09-20

Enjoed 50 years wedding anniversary had a lovely holiday

2025-09-18

Complimenti

2025-09-17

The one young man was very helpful in the morning and opened the gym for me earlier than the opening at 7:00.

2025-09-14

Good job Thanks for your service

2025-09-14

Das Personal war durchweg sehr freundlich und hilfsbereit. Danke!

2025-09-14

Wir haben uns sehr über das Upgrade unseres Zimmers gefreut. Das Essen im Restaurant im Restaurant war lecker, die Auswahl gut.

2025-09-14

Tres bel hotel. Beaucoup de personnel sympathique. A mon avis le restaurant est au dessous du reste… moins de qualité

2025-09-13

Das Personal ist aufmerksam, höflich und hilfsbereit. Danke!

2025-09-13

Had a lovely stay .Thank you.

2025-09-13

Thank you

2025-09-13

The cleaning crew deserve huge complainments

2025-09-13

One member of staff - maybe restaurant manager, usually on breakfast - was particularly helpful. I asked for a jug of hot water & from the next day onwards she would always have it ready for me. I really appreciated that. Also I was in room 311, and the lady mostly looking after housekeeping on the floor was warm & friendly. These things are important.

2025-09-12

Tanti graz

2025-09-12

Housekeeping and level of cleanliness in our room was excellent. Very happy with the service. Reception were always most helpful and obliging. Lucia was especially helpful when I requested a room change.

2025-09-08

very friendly , very accommodating, always helpful

2025-09-08

Great staff, service was impeccable

2025-09-08

The cleaning staff was excellent! Room always tidied well every day.

2025-09-07

thank you for the service, meals and wait staff

2025-09-05

Bardzo miły personel i myślę że kiedyś wrócę na urlop wypocząć i zwiedzić okolice które są majestatyczne

2025-09-05

Staf was very helpful

2025-09-04

Bravo, très bon séjour

2025-09-03

An excellent start to our vacation in Tuscany

2025-09-03

Gracias por facilitar la toma de opinion de los clientes

2025-09-01

volevamo complimentarci con tutto lo staff siamo stati molto bene, Vi scrivo di seguito i nomi delle persone che ci hanno colpito piacevolmente e Vi chiediamo di riportarli. a Susanna per la Sua delicatezza e gentilezza, iniziare la giornata con Lei è meraviglioso a maria flavia per la Sua freschezza ed energia a Gabriel per la cortesia, educazione e gentilezza a Matilde per i super sorrisi e l'ironia oltre alla gentilezza a PO (non so come si scrive il nome) per il fantastico massaggio molto molto professionale a Lorenzo ed Alessandro per la super cortesia

2025-08-29

Personnel top, et le spa est exceptionnel !

2025-08-28

We’d like to complement Paola on handeling our wifi issue. W She mad sure we could move to another room. We, however, declined the offer and stayed in our 3 person room in the new buidling. She was very helpful and willing to help us out, our compliments

2025-08-26

Eternamente grata per il trattamento ricevuto da parte di tutto lo staff del Grand Hotel Croce di Malta. Grazie mille di vero cuore!

2025-08-25

Ottima accoglienza e competenza del personale

2025-08-25

A great team and so friendly

2025-08-25

Super hotel, vriendelijk personeel zeer proper.

2025-08-23

Nous avons un passé un très bon séjour, l’hôtel est magnifique, bien décoré, propre et calme.

2025-08-23

Servizio impeccabile! Un grazie speciale al barman Gabriele, sempre attento e professionale, che prepara cocktail deliziosi con grande cura. Complimenti anche alla responsabile dei tavoli, sempre gentile e organizzata

2025-08-22

Personale. Di caccoglienza competente e simpatico..molti efficienti anche i camerieri che si occupano della prima colazione.

2025-08-18

Piscine un peu étroite …

2025-08-18

The reception area was excellent upon our arrival and throughout our stay. Maid service was excellent also. One server in the restaurant was excellent. She was a tall beautiful woman (I'm sorry I forgot her name). All the other servers were young men but were not welcoming. The property is well maintained and we enjoyed our stay immensely. The location of the hotel was perfect.

2025-08-18

Oui très belle établissement Chambres très spacieuses et très belle Incroyable piscine

2025-08-17

Disponibilità ad accettare la prenotazione per 1 sola notte il giorno di Ferragosto con un ottimo rappprto qualità-prezzo.

2025-08-16

Gentilezza e professionalità

2025-08-11

E' sempre molto piacevole venire nella vostra struttura.

2025-08-11

Fantastisch

2025-08-09

Tous nos remerciements pour l'accueil et la qualité du séjour, A recommander vivement !

2025-08-08

Overall, we really enjoyed our stay. The rooms are good, the atmosphere is good and the location is great.

2025-08-08

Special thanks to the helpfull staff behind the bar and the reception. Overall they made our stay one to remember.

2025-08-01

Had a lovely stay After a bad bite, the lady at reception organised for me to see the doctor, this was very much appreciated

2025-08-01

The management & Staff were wonderful from day of arrival until day of departure. Very helpful & pleasant at all times.

2025-08-01

Huge thanks to all staff for providing a gluten free option at every meal. This my best experience ever ,inany European destination, for gluten free options, really appreciate your kindness and thoughtful staff.

2025-08-01

Thank you very much for a very enjoyable stay

2025-08-01

Thank you to everybody for a wonderful stay. The majority of the staff were very helpful and accommodating. The rooms were very clean and well made up every day and the hotel was also very well kept. The breakfast offering was satisfactory every day and the food offering in the evenings and at lunchtime was very nice and well presented.

2025-07-31

Grazie alla reception e un Grazie speciale a Olga

2025-07-29

Thank you to the lovely staff looking after our bedroom and to the helpful receptionists with dinner recommendations, etc

2025-07-28

Un grazie speciale a tutto il personale della struttura

2025-07-26

Thanks, everything Was Nice, including the Steff :-)

2025-07-26

Excellent professionnalisme de la réception.

2025-07-25

Receptions och serveringspersonalen var serviceminded. Tack till dem

2025-07-18

Il personale della reception gentile e disponibile

2025-07-18

Thanks for a comfortable stay

2025-07-15

Shef povar super

2025-07-15

При нашем заселении в отель 2-го июля, обнаружилось, что в номере нет халата, тапочек, чайника и даже воды! Это естественно вызвало у нас законное возмущение вплоть до того, что мы уже подумывали о том, чтобы связаться с Агенством “Sanatorium” и переехать в другой отель. Спасибо девушке на Рецепшене по имени Люси и безусловно руководству отеля, которые приняли во внимание наши замечания и незамедлительно поменяли наши номера на лучшие со всеми удобствами. Также отдельная благодарность шеф-повару Уфугу за высочайшее качество блюд, подаваемых на обед и ужин. В целом впечатление от отдыха в вашем отеле осталось очень хорошее!

2025-07-13

Comfortable and spacious. Very welcoming staff

2025-07-13

Thank you for a wonderful stay and the most beautiful and quiet room! We loved the lobby, bar and pool too.

2025-07-09

Благодарим Вас за радушный прием, все было выше всех похвал!

2025-07-09

I want to thank all the reception the kitchen and all who work in this Hotel specially Olga, she’s always positive .

2025-07-08

Très bel hôtel

2025-07-08

Merci pour l'accueil chaleureux et discret..

2025-07-08

Lovely hotel our whole group enjoyed it!

2025-07-08

We enjoyed our time

2025-07-07

Grande disponibilità del personale e della direzione nel soddisfare le esigenze del cliente. Bravi e grazie

2025-07-07

Thank you for amazing hospitality! We enjoyed our stay very much and loved all the adventures your staff recommended for us!

2025-07-06

Comfortable stay and excellent staff.

2025-07-06

Perfect stay staff wonderful and rooms clean, great air condition, clean loved this hotel.

2025-07-05

Buongiorno. Ho partecipato molto volentieri al sondaggio. Ed obiettivamente non ho fatto molta fatica, basta scrivere 10 su ogni casella. Grazie tutto estremamente perfetto. A presto. Filippo

2025-07-04

Professionalità e cortesia da tutto lo staff

2025-07-04

As always a great stay with great service!!

2025-07-04

The hotel staff is always so friendly and helpful!

2025-07-03

We had to leave our previously-booked hotel because their AC didn't work during a heat wave. Yours was heaven, thank you.

2025-06-30

The place of the hotel is wonderful, the sound of the birds in the morning and the view with all the atmosphere of the room absolutely stunning!

2025-06-30

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2025-06-27

we both had a wonderful stay . Loved everything we did there tours. food . Wine tasting etc . Sharon leewood

2025-06-27

Your dining room staff were excellent Room cleaning excellent

2025-06-27

The restaurant and bar staff were excellent.

2025-06-27

Thank you for your service.

2025-06-27

Thank you so much for the perfect service of all the staff in the hotel!

2025-06-27

Thank you.

2025-06-27

The best hotel experience of my life.

2025-06-27

Many thanks for an enjoyable stay!

2025-06-24

The room was beautiful and Spaces, we enjoyed it very much

2025-06-23

The entire staff was very sweet and friendly.

2025-06-23

i am sorry i did not get her name but there was one front desk employee who was fabulous and exceeded the kindness of the other staff. she had long dark hair and wore glasses. she was amazing and represented your business so well! The property was wonderful and the food was very good. maintenance was very responsive

2025-06-23

Your hotel is beautiful, very clean and has some of the most amazing employees that you could offer your guest guests. Thank you very much for always being prompt very kind and extremely welcoming Anytime I had a question your staff had an answer I needed to book a ride back into the airport. Your staff at the front desk was able to supply this resource and get me in my family safely back.. Every single employee was courteous and welcoming. I will also be doing a review on Google and yelp.

2025-06-22

Avevo bisogno di posto carico e scarico La direzione del giorno Ci ha aiutato per noi Anche accoglienza è stata fantastica.. le chiave del gruppo sono state sistemate massima cura.

2025-06-22

Sehr gute Qualität der Zimmer. Sehr gepflegtes Hotel. Der Poolbereich ist exzellent.

2025-06-21

Room Staff

2025-06-20

Thank the catering staff and the reception staff who corrected the errors in my bill

2025-06-16

Ich hab mich sehr wohl gefühlt im Hotel

2025-06-16

Die Mitarbeiter waren in der Regel sehr höflich, zugewandt und zügig.

2025-06-15

Спасибо!Нам удалось хорошо отдохнуть и полечится несмотря на некоторые трудности!

2025-06-14

Very nice staff

2025-06-14

Excellently managed hotel. The room (418) which we stayed in was superb, and very well maintained. When we had a query about the air conditioning, it was sorted at Reception immediately. Very friendly, competent staff.

2025-06-14

Very helpful at all times

2025-06-14

Every member of staff that we met, we're excellent. We give special compliments to Lucy at reception, who was excellent.

2025-06-14

Félicitations à l’ensemble du personnel, séjour très agréable.

2025-06-14

Very courteous nice staff in all areas.

2025-06-13

Very nice facility with pleasant staff. Would book again should we get back in the area.

2025-06-13

Tutti gentilissimi e solerti. Complimenti

2025-06-13

Keep on doing as you are doing and the compliments will continue

2025-06-10

Gentilissimi tutto lo staff riguardo pasti e servizio bar. Educato e rapido servizio reception. Camera 510 molto molto bella e ben tenuta

2025-06-10

Wir schätzten das freundliche Personal, die großen hellen Räume und die ruhige Lage. DANKE!

2025-06-09

One of our favorite hotels anywhere & we’ve traveled a lot over 50 years. Many thanks!

2025-06-09

Exceptional service and wonderful staff. Very friendly and welcoming for non-Italian speaking guests. Excellent breakfast buffets.

2025-06-10

Complimenti Per il soggiorno

2025-06-07

Gracias por la atención

2025-06-07

complimenti per la gestione dei clienti in fase di accettazione e check-out; celeri, educati e molto cortesi

2025-06-04

Wir hatten ein herrliches großes Zimmer (124) und eine Reinigungsfee,die perfekte Arbeit geleistet hat! Die Mahlzeiten am Abend haben wir genossen! Flottes und freundliches Servicepersonal dort, und die Küche hat uns jeden Abend überzeugt!

2025-06-02

Very pleasant and hardworking staff

2025-06-02

Ich habe mich in meinem Zimmer im 4. Stock mit Blick auf den Park sehr wohl gefühlt. Der Roomservice war sehr gut und aufmerksam!

2025-06-02

Your staff was always pleasant and helpful throughout our stay.

2025-06-02

Very clean & tidy

2025-06-02

Sehr angenehmes Hotel und Personal

2025-06-02

Everyone was friendly and polite. Ready to please their guests.

2025-05-31

Thank you to the team for their hospitality and for hosting the event as part of my sisters wedding