Hotel Botticelli

2026-09-01

Yes please say thanks to Wanna

2026-08-29

Thank you to all the staff for a wonderful stay. I have enjoyed myself so much on my first trip to Italy and will definitely be returning to the beautiful Florence

2026-08-23

👌 atencion

2026-08-23

A sincere thanks for the upgrade xx

2026-08-21

Excelente ubicación del hotel, muy buena atención.

2026-08-17

Staff was amazing. We loved our stay.

2026-08-14

Sehr gut geführtes Hotel

2026-08-14

Es war ein sehr schöner problemloser Aufenthalt! Vielen Dank! Grazie mille ❣️

2026-08-14

Everyone was amazing!

2026-08-08

My daughter Valérie Heylen wrote a raving review about our stay at your hotel and, we would love to come back to your hotel in the future

2026-08-08

To everyone.

2026-08-07

The wallet I lost when I leave was kept by them very carefully. Not a single euro was missing. I was very touched!! Send my appreciation!

2026-08-01

Ringraziamenti sempre per la gentilezza del personale, i regalini che abbiamo trovato all'arrivo nella struttura.

2026-07-31

Si' certo, il livello del Botticelli e' sempre molto alto grazie al lavoro di un team ben coordinato. L'ambiente familiare e la cortesia del personale e' sempre una piacevole costante.

2026-07-31

Great friendly and efficient staff!

2026-07-30

We had a wonderful stay and appreciated the welcome bottle

2026-07-28

Staff was amazing. Friendly and very helpful. The bed was very comfortable, the best of our entire vacation.

2026-07-28

Reception staff very responsive

2026-07-16

Thank you for the room upgrades. Very much appreciated.

2026-07-13

Efficace, poli et informé

2026-07-12

Thank you very much for making our stay in Florence so pleasant! After a long day of sightseeing and museum visits, the hotel was a place where we could truly wind down and get ready for the next day.

2026-07-10

Everyone was very professional. Always impressed that everyone could speak English even though i should have learned to speak Italian.

2026-07-11

Alles war tip top und freundlich

2026-07-09

Thank You for a wonderful stay and always being helpful

2026-07-07

Very friendly and helpful..The breakfast is very well presented and delicious

2026-07-07

Thank you for making my first time in Italy simple and amazing

2026-07-06

El personal de recepción muy amable y también la gente de servicio durante el desayuno. Todos tienen una gean atención al cliente

2026-07-04

The manager at the desk was very helpful by calling taxis, purchasing tours, recommending restaurants and giving directions. We were even offered water and umbrellas. Breakfast was wonderful with many choices. The dinning staff was pleasant and helpful. The room was clean and comfortable.

2026-07-04

We appreciate your friendly and cheerful presence!

2026-06-30

My stay at Hotel Botticelli was wonderful. The room was clean and cool thanks to the air conditioning. The staff were always friendly and helpful. I felt very welcomed.

2026-06-30

Thanks

2026-06-30

Excellent hotel with amazing air conditioning. Thank you

2026-06-27

Everyone is very friendly and helpful

2026-06-27

Over all everything very good

2026-06-26

nous avons été reçu chaleureusement avec le personnel de l'accueil très avenant ,à l'écoute et qui parle Français merci, Grazie Dania, Simone, Mohamed Ali

2026-06-25

I had a wonderful stay at your hotel! I will highly recommend it to any friends visiting Firenze!

2026-06-24

Per me e mia figlia è stato un piacevolissimo soggiorno! Speriamo di tornare presto

2026-06-21

Hotel Botticelli made the trip. It was close/walking distance to everything we went to Florence to see. The service was top tier and the food was amazing. The room was cleaned every day, one of our favorite restaurants we visited on the trip was recommended by Mohamad, the breakfast and bar options were great, the list goes on and on. We do not have a single complaint about our stay at Hotel Botticelli.

2026-06-18

A tutto lo staff

2026-06-18

Ana in the breakfast was amazing and so courteous and attentive. Kelvin & Mohammed so kind ., the stay at Boticelli was our second time and we returned because of location , cleanliness and we enjoy our good breakfast . The employees are ALL so kind we feel at home . We highly recommended to our travel agent and she is coming in Sept 2026 to Hotek Boticelli.

2026-06-17

Thank you for your professionalism and cheerfulness at all times

2026-06-16

Thanks for a wonderful stay

2026-06-16

Very professional service at front desk

2026-06-14

Great front desk, very helpful and patient with English speaking

2026-06-14

I want to say a big thank you to the staff that celebrated my sister’s birthday. You really went above and made our stay feel special.

2026-06-10

Thank you. We enjoyed our stay.

2026-06-10

Reception were so friendly and helpful and also serving staff. Very kind to receive a bottle of wine as well - unfortunately we both ended up feeling unwell and couldn’t drink it. We left it in the fridge and mentioned it to reception.

2026-06-08

It was very nice to be greeted with a bottle of Prosecco. The staff in the reception were very helpful with whatever you asked for. Gave recommendations about restaurants and helped us book.

2026-06-09

Staff all very professional

2026-06-06

Front desk was so polite

2026-06-06

We appreciated the bottle of wine to celebrate our anniversary!!!

2026-06-05

Thank you for helping us book our travel arrangements and being flexible about holding our luggage!

2026-06-05

Thank you for your help in planning travel around the city and being flexible about storing our luggage after checkout.

2026-06-04

todo muy bien organizado y buena predisposicion!

2026-06-02

Enjoyed my stay with my husband at the Botticelli in September and chose it again for my stay with my daughter this trip. Lovely hotel and breakfast, great location. Hope to return again.

2026-06-02

Thank you very much for your welcome, advice and hospitality during our stay.

2026-06-01

Thank you for all the great hospitality!

2026-05-31

Fantastic support and very Respectfully staff

2026-05-29

Muy buena atención, gracias!!!

2026-05-29

Muchas gracias por la atención recibida, tanto en la recepción como en el desayuno

2026-05-28

The welcoming bottle of wine was unexpected and quite nice!

2026-05-28

Very professional , and informative

2026-05-27

A lovely hotel where the friendliness of staff truly made a difference to our two night stay.

2026-05-27

Management was very friendly & helpful.

2026-05-24

Woman at front desk was wonderful

2026-05-24

Es war eine kulturelle und wunderbare Zeit in Florenz mit besonderen Momenten🤗

2026-05-24

We appreciated the smiles and genuinely warm reception from all staff and the complimentary breakfast was excellent.

2026-05-23

Excellent and professional staff❤️

2026-05-21

Reception and breakfast staff were very pleasant and helpful

2026-05-21

-

2026-05-21

Great staff. Very comfortable for a small and crowded town

2026-05-21

Very comfortable beds and lovely hotel. Breakfast was super and overall we really loved the hotel. Thanks.

2026-05-20

We loved our stay at your hotel. The staff was very helpful and very accommodating!

2026-05-19

The receptionists were very helpful

2026-05-19

Mor Mohammed...he was brilliant

2026-05-17

Thank you

2026-05-16

Really nice hotel and extremely helpful test.

2026-05-14

Great stay. Quiet room. Very comfortable bed. Breakfast was delicious. Great location!

2026-05-14

Excellent hotel Super quiet Staff was extremely courteous and friendly.

2026-05-11

The front desk staff were always very helpful.

2026-05-08

We were only in Fiorenza one night and the weather was rainy but the hotel was very comfortable and all of the staff was very friendly and helpful.

2026-05-04

Grazie per la cortesia per la disponibilità

2026-05-04

Équipe très accueillante et agréable. Merci à toutes et à tous.

2026-04-29

Thank you Monica for your hospitality, welcome and kindness. We appreciate all that you do to make our stay enjoyable and memorable. Our compliments to you and your staff for extending yourselves so generously! Sincerely, Terrie Chan

2026-04-29

Mohammed Ali was the best deserves a payrise

2026-04-29

Gentili e disponibili

2026-04-29

Really enjoyed the breakfast and the room service for keeping out room clean

2026-04-29

Great staff

2026-04-28

Thank you for your kindness, for the hospitality and for the good treatment of our stay.

2026-04-28

Very helpful staff and comfortable hotel

2026-04-28

Attentive to all our needs. Very friendly and helpful

2026-04-24

All over good service!

2026-04-23

The beds and pillows were really comfortable. The extra items in teh room added a touch of luxury

2026-04-22

Thank you for a pleasant stay and the great service. I will definitely stay here next time.

2026-04-21

Excelente todo

2026-04-20

Staff was incredibly kind and stay was fantastic!

2026-04-20

처음 방문하여 리셉션은 친절하였으며 룸컨디션도 가격 대비하여 훌륭하였습니다. 동반한 가족들도 만족해 했으며 아침 조식도 다양하고 맛있고 스탭들도 친절하였습니다. 피렌체에 4번째 방문이었지만 가장 만족한 숙박이었습니다.

2026-04-19

Vania and Fabio were fantastic! Vania gave us lots of info on places to see and eat as well as provided a map. Fabio had us breakfast ready in a bag to go since we were on a tour earlier than breakfast hours

2026-04-18

Es ist ein sehr schönes Hotel, dass auch sehr passend eingerichtet ist. Alle vom Personal waren sehr nett und hilfsbereit.

2026-04-18

Compliments to from desk staff as well as breakfast staff

2026-04-14

Your whole team were amazing, particularly the receptionists. So friendly and welcoming always.

2026-04-13

Excellent accueil et service. Disponibilité bienveillante du personnel.

2026-04-13

Complimenti per organizzazione Ottimo per la camera Ottima la colazione

2026-04-13

Netter Service

2026-04-07

Thank you so much for such a lovely stay!

2026-04-07

Die Mitarbeiter des Hotels haben sich sehr gut um uns gekümmert und uns sehr gute Restaurants in der näheren Umgebung empfohlen und die Reservierungen vorgenommen. Wir waren sehr zufrieden und empfehlen das Hotel gerne weiter.

2026-04-07

Großartiges behagliches und familiäres Hotel mit außerordentlicher Freundlichkeit.

2026-04-07

We were on a mother and daughter trip, and are very thankful that you let us change room after first night. Next time we will not use a bureau like Travellink but have direct contact with you.

2026-04-07

A tutto il personale

2026-04-06

Thank you to all your friendly kind and professional staff.

2026-04-06

Everyone was welcoming and friendly during our stay. I enjoyed the hotel and all the amenities. The central location was perfect. I will recommend to others asking for a hotel in Florence.

2026-04-04

"J'ai passé un séjour exceptionnel à l'hôtel Botticelli ! La décoration élégante et raffinée, l'amabilité et la bienveillance du personnel, ainsi que leur disponibilité, ont rendu mon séjour vraiment agréable. Le petit déjeuner était copieux et délicieux, parfait pour commencer la journée. L'emplacement est idéal, à seulement 8 minutes du tramway et à proximité des principaux musées de la ville. Je recommande vivement cet hôtel pour son excellent rapport qualité-prix et son atmosphère chaleureuse. Merci à toute l'équipe pour leur accueil ! 👍"

2026-04-03

Compliments to Vania and Ana for exceptional service.

2026-04-03

Merci pour tout! Personnel très gentil, accueillant et courtois,bravo!

2026-04-02

En general, el hotel está genial

2026-03-31

Overall was a great hotel with nice staff, good food and quality products.

2026-03-31

Our only complaint is the street noise but we understand it is out of your control

2026-03-31

Thank you for the amazing stay.

2026-03-29

Everything about Hotel Botticelli was exceptional. The location and facilities are excellent and staff were so welcoming and helpful. Will highly recommend it to other people travelling to Florence.

2026-03-27

Nous avons apprécié les contacts avec les personnes de l'accueil ( surtout la dame qui parle bien français) et la gentillesse des personnes qui s'occupe nt des petits déjeuners.

2026-03-27

Thank you for providing a birthday cake for my wife during breakfast, it truly made the day feel extra special

2026-03-24

Muy amables y atentos.

2026-03-22

Thank the staff for their professionalism and kindness

2026-03-22

Thank you for a lovely stay. Your staff were kind and hospitable and your location convenient for us.

2026-03-21

Vania et Mohammad furent d’une aide, d’une écoute et d’une gentillesse exemplaires

2026-03-21

Merci beaucoup

2026-03-21

Très bel hôtel bien situé personnel au top!

2026-03-20

Thks

2026-03-18

Thanks

2026-03-16

The service we received was absolutely fantastic the reception was so helpful from the day we checked in it was someone birthday we was with and they celebrated with us fantastic hotel will be returning in the future

2026-03-16

Thanks for a brilliant time and for all the help

2026-03-15

Deseo agradecer y felicitar a todo el personal del hotel por la calidad de la atención recibida. Quiero hacer una mención especial para el Sr. Filippo, quien fue la persona con quién tuve más trato, destacando su gran profesionalismo y dedicación en su lugar de trabajo.

2026-03-14

Gracias por una linda estadia

2026-03-13

vielen dank an das gesamte Personal

2026-03-12

complimenti al personale delle pulizie

2026-03-11

All the staff were excellent, very polite and helpful.

2026-03-11

Every member of staff was very helpful and polite. We cannot fault them. Lovely service.

2026-03-09

Otitma pulizia e gentilezza di tutto il personale

2026-03-09

Sehr positive u freundlich herzliche Atmosphäre! Preis - Leistung sehr gut

2026-03-08

Tutto molto bene!

2026-03-08

Vielen Dank an das Team am 6.3. Beim Frühstück für die Überraschung zum Geburtstag. Danke

2026-03-06

Thank you so much! The hotel is wonderful and the staff was very friendly and helpful

2026-03-06

I would like to sincerely thank the hotel personnel for taking the time to answer our questions and give us advice on Florence landmarks

2026-03-08

Thank you to all who made our visit to Italy to visit our daughter/granddaughter an amazing experience. Everyone was so kind, and the breakfast staff was also so pleasant!

2026-03-07

A big thank you to all staff from reception to breakfast staff you were all friendly ,respectful ,helpful and courteous. You all made our stay a great experience.

2026-03-07

Thanks for a wonderful stay if only our stay in Rome was as nice as florence we wish we stayed in florence and just got the train Rome to watch the rugby

2026-03-03

Everyone was extremely nice and friendly. Wonderful stay, thank you.

2026-03-03

Friendly welcome. Comfortable beds. Good shower and bath. Good location. Excellent breakfast.

2026-03-03

Mi esposa y yo hemos pasado un fin de semana inolvidable en su hotel, gracias por el trato recibido y por su hospitalidad

2026-03-02

J’ai particulièrement apprécié l’amabilité et le professionnalisme de la plupart de votre personnel.

2026-03-02

Tea at room! Perfect!

2026-02-27

Splendido servizio. Personale competente e cortese.!

2026-02-27

Ensemble du personnel très courtois et disponible

2026-02-25

My compliments to the whole staff

2026-02-22

bel hôtel très bien situé cependant très bruyant côté rue: dommage car sans boules quies, impossible de dormir.. prévoir un double voire triple vitrage serait judicieux si le bâtiment n'est pas classé très chaud dans la chambre : impossible de baisser le thermostat la baignoire gagnerait à être changée par une douche : plus économique et plus pratique. personnel très accueillant et efficace.

2026-02-20

Only to the lady on reception.

2026-02-20

Grazie

2026-02-19

All staff were very friendly and helpful. They made us feel very welcome. Thank you!

2026-02-18

Personale molto preparato ed efficiente

2026-02-18

Al personal que me atendió en todo momento. Súper amable y correcto.

2026-02-17

Ringraziamenti per i tanti regali ricevuti all'arrivo nella nostra camera.

2026-02-18

Ringrazio la sig. Monica.

2026-02-18

Un grand merci pour cette bouteille de prosseco offerte pour notre anniversaire de mariage. Toutes l'équipe est vraiment souriante, quel bonheur! Tout était impeccable pour notre séjour.

2026-02-18

Wunderbares Frühstück, tolles/ freundliches Personal !

2026-02-18

Muchas gracias por la amabilidad recibida. La cama comodísima y las almohadas. Los detalles de cortesía fueron geniales. Paraguas a disposición del huéspedes, desayuno variado y muy bueno. Estancias cuidadas!

2026-02-16

Nos habéis facilitado la estancia. Gracias

2026-02-15

Gracias por la amabilidad de todos el equipo!!

2026-02-15

En general a todo el personal

2026-02-13

merci pour l’acceuil

2026-02-13

Merci beaucoup pour le service. Que cela soit pour l'acceuil, la gentillesse, le service

2026-02-13

Very good in general. Unfortunately I was robbed between the train station and hotel. Staff at front desk did not know how to direct us.. i.e., go to police, get a passport picture, where the consulate was located... That might be helpful to have that information on hand

2026-02-13

loved the hotel

2026-02-12

Personal súper amable, el detalle de felicitarme en el desayuno por mi cumpleaños fue maravilloso. Muchísimas gracias

2026-02-12

We had a wonderful stay and look forward to our next visit!

2026-02-12

We thoroughly enjoyed our 8-day stay. Staff was very helpful and cordial. Convenient location a big plus. Room was a bit small but we expected that for the reasonable price. Also very comfortable common areas. Breakfast offered much choice.

2026-02-10

Ringrazio tutti per la cortesia, la gentilezza e la preziosa disponibilità che ci hanno dimostrato. Silvana

2026-02-10

Super

2026-02-09

Hracias a todo el personal. Fueron muy amables

2026-02-09

Great hotel & breakfast.

2026-02-07

Grazie per tutto!

2026-02-05

Thank you for your hospitality and your service, we definitely will come back. Very pleasant and helpful.

2026-02-04

My Son and I had a very good stay in your hotel, the staff was helpful and friendly and the location close to the city center was very good.

2026-02-02

Hotel céntrico y con todo lo necesario para una estancia agradable.Hemos apreciado el sistema de calefacción, siempre caliente la habitación y el baño.

2026-02-02

Un grand merci à tout le personnel et en particulier au deux personnes de l’accueil qui ont été d’une très grande gentillesse

2026-02-01

Complimenti per il suo staff e l’organizzazione. Inoltre ci è stato proposto un upgrade della camera in fase di check-in sicuramente molto apprezzato! Super puliti e la colazione ottima.

2026-02-01

Todo ha estado muy bien

2026-02-01

La ubicación del hotel es perfecta y el personal muy atento,servicial y educado.

2026-01-29

The service at the front desk and breakfast was outstanding!

2026-01-29

Molto bene il riscaldamento. Ed un team veramente eccezionale.

2026-01-27

My wife Tracy and I first stayed at the hotel in 2001 as part of our honeymoon travelling from Rome to Venice. We enjoyed the experience so much that we brought friends in 2007 and have since returned with journalists on press trips to Florence and again last year with friends who had not been to the city before. That is testament to the consistency and quality of Hotel Botticelli and its team. Indeed, we are already looking to return in September for my birthday.

2026-01-27

Lovely friendly helpful staff

2026-01-26

Thank you for your service and the birthday surprise, it was a very pleasent stay, thank you very much! Grazzie milee per tutto!!

2026-01-25

Grazie per i biscotti in camera e per l' acqua

2026-01-24

Un grand merci pour la bouteille de vin offerte à l'occasion de mon anniversaire !

2026-01-19

All staff we dealt with were friendly and knowledgeable.

2026-01-17

Thank you for pleasant stay in your hotel. I will be pleased to come back.

2026-01-17

..

2026-01-17

I know we are a bunch of loud college kids. Thank you for putting up with us as diplomatically as you can, and I am sorry for any issues we may have caused.

2026-01-14

Todo el personal nos atendió muy amablemente .Es un hotel que voy a recomendar

2026-01-13

A really excellent stay. Staff were very friendly & helpful. Room was very clean (comfy bed), Breakfast was decent (perhaps more cut fruit), Excellent location, so close to most things. Its was really good value as well. Definitely would stay here again.

2026-01-08

Agradecer a los recepcionistas y a las personas que sirven el desayuno. Todos muy amables.

2026-01-07

Ottimo staff, dalla reception alla sala colazioni e al settore pulizia stanza. Tutti efficienti, ci siamo sentiti a casa.

2026-01-05

Très bon accueil des 2 réceptionnistes

2025-12-30

Danke für die Freundlichkeit im Umgang mit uns und Ihre Bereitschaft, kleine Hilfestellungen zu geben!

2025-12-28

Merci pour votre amabilité et votre professionnalisme. Nous reviendrons.

2025-12-19

Complimenti a tutta la Direzione.

2025-12-16

My all compliments for everything, the place is lovely and your staff crew are the very best!

2025-12-16

Grazie mille per il soggiorno, abbiamo trascorso una vacanza fantastica, il personale è stato meraviglioso, la colazione era molto buona, la camera era pulita, la posizione era eccellente, sono così felice di avervi scelto

2025-12-15

The lady at reception was lovely and gave us great tips for restaurants!

2025-12-15

Veramente ottimo hotel, al centro di Firenze,. Buona la colazione e camere molto belle, letto comodissimo

2025-12-15

We requested restaurant recommendations from the Reception staff and their suggestions were excellent. Thank you.

2025-12-14

Thank you very much. You’ve been so kind

2025-12-12

Ringrazio l'accoglienza gentile e familiare

2025-12-10

Personale super gentile e disponibile. Fa nettamente la differenza nella scelta dell’hotel in futuro

2025-12-09

Thank You

2025-12-08

Quería agradecer a las empleadas que sirven el desayuno si detalle de cumpleaños que me hicieron.

2025-12-05

Un séjour très agréable grâce à un personnel attentif et chaleureux

2025-12-05

A clean comfortable hotel centrally located all staff were welcoming and Vania was very informative and such a lovely pleasant lady.

2025-12-01

Grazie a tutti per disponibilità,sorriso e professionalità

2025-12-02

It was a very nice visit.

2025-12-02

tutto eccellente e grande cortesia. il benvenuto scritto a mano sul biglietto è una originale sorpresa

2025-11-30

they were very helpful and pleasant

2025-11-29

Read our comments above.. The room was comfortable. The Breakfasts really good, the staff pleasant, the location excellent. I would not bother with a review if I did not like your hotel.

2025-11-30

Un grand merci.

2025-11-29

Centralissimo e personale molto disponibile. Colazione top.

2025-11-29

Desk staff, except as noted above, was helpful.

2025-11-24

We only had one night in Florence, and your desk staff made sure we were welcome and ensured we made our very early morning flight.

2025-11-24

complimenti per la pulizia e l attenzione

2025-11-23

Ottimo staff

2025-11-24

All staff were friendly and helpful. Thank you!

2025-11-21

Wir sind seit 25 Jahren Gäste des Hotels Botticelli und waren immer sehr zufrieden. Die Preise haben sich nach oben entwickelt und sollten nicht mehr weiter steigen.

2025-11-20

Personnel très agréable et disponible.

2025-11-18

Vou recomendar o vosso hotel com toda a certeza

2025-11-17

I loved being right in the middle of everything. Such a special place. Would love to return!

2025-11-17

We had such a great stay, your staff was so helpful to all our needs. We will always recommend you to anyone we know visiting Florence.

2025-11-16

Filippo and Simone from Front Office

2025-11-15

Everething was excellent next time we would like to stay more days in Botticelli

2025-11-16

Wonderful breakfast staff!

2025-11-16

Todo el personal muy amable, salvo el señor del que ya hemos comentado

2025-11-14

Desideravo congratularmi per l’accoglienza e per il pensierino a mia moglie per il suo compleanno.

2025-11-13

Gracias por sus orientaciones y fraternodad

2025-11-10

Hervorragendes Hotel in Qualität und Personal, toller Platz und gutes Essen

2025-11-10

Veramente tutto molto in ordine e pulito e massima gentilezza

2025-11-10

Merci

2025-11-08

Vorrei innanzitutto complimentarmi per l'ottima colazione! Cibo molto buono e vasta possibilità di scelta fra dolce e salato. All'accoglienza il check-in è stato molto veloce e vorrei ringraziare per aver portato le nostre valigie in camera quando siamo tornate...un servizio molto gradito!

2025-11-08

A very comfortable and friendly stay

2025-11-07

Merci à chacun et chacune Notre séjour à ma soeur et moi est en tout idyllique. Et ce en grande partie grâce à vous. Nous reviendrons avec joie. Gracieusement mille🍀🍀🍀

2025-11-07

Un grand merci pour notre accueil lors de notre séjour à Florence accompagnée de ma sœur. Au plaisir de revenir dans votre établissement lors d un autre voyage.

2025-11-07

Thank you for being always friendly and helpful

2025-11-05

Thank you so much for the consideration and accommodations you made for me and my parents! Even after we checked out, my father left an important package of his at the hotel - and your team was so so helpfu and went over and above. Could you please share the names of the concierge and the chef? I wanted to write a detailed review on google and trip advisor, and wanted to convey my personalized gratitude and thanks to all team members.

2025-11-05

Personnel très agréable

2025-11-05

Thank you for the wonderful time at the hotel. The staff was very courteous and friendly.

2025-11-03

We have been visiting Hotel Botticelli since 2001; as a couple (we first came to Firenze for our honeymoon), with friends (in 2007 and during the weekend of 31 October to 3 November) and with groups of journalists (2020). We do so, as the hotel is ideally located and a charming place to stay. It has never failed us and we intend to return for our 25th wedding anniversary.

2025-11-01

Excellent service would recommend this place again as very central and comfortable

2025-11-01

A lovely stay. Great location. Friendly staff.

2025-10-31

Great service

2025-10-30

Nous tenons a remercier le personnel, que ce soit à l'accueil, au petit déjeuner ou a la bagagerie, pour leur accueil et leur présence.

2025-10-30

Very nice in every way

2025-10-29

Appreciate the stay! Everyone was very friendly and very helpful.

2025-10-26

Great and friendly service was appreciated

2025-10-25

Thank you for noticing and celebrating my husbands birthday!

2025-10-24

Thank you. It was a pleasant stay.

2025-10-23

Excelente atención y muy cálidos todos

2025-10-23

Management was awesome

2025-10-20

Thank you for a wonderful stay I cannot thank you enough

2025-10-20

El trato, en todo momento, ha sido muy bueno. Todo el personal muy amable

2025-10-18

Front end staff is outstanding and everyone was so friendly and accommodating.

2025-10-18

Ciao ciao beautiful stay

2025-10-17

complimenti a chi mette in ordine la camera e alla signora che si occupa della colazione

2025-10-16

Our hotel stay was lovely

2025-10-16

Gentilissimo lo staff della colazione, disponibile e attento a ogni esigenza. Personale della reception pronto ad ogni bisogno. Tutti veramente carini e poeni di attenzioni, grazie

2025-10-14

Our stay was excellent and the service was wonderful. From the moment we arrived to the time we left, we had nothing but good experiences during our stay. The staff was more than accommodating. Thank you for making our time in Florence a wonderful experience!

2025-10-14

Everyone on the staff is friendly and helpful.

2025-10-14

Thank you from a couple of 70 year old Americans on our own to attend our son’s wedding in Tuscany . You made our visit stress free.

2025-10-14

We left something in the room's safe, and the hotel contacted us and kept everything safe until we were able to retrieve it. We are very appreciative of that. I also appreciated the boxes of water instead of a plastic bottle.

2025-10-12

Front Desk and Breakfast staff were very helpful.

2025-10-11

Our stay in Florence was lovely and, if we visit again, we will come to the Hotel Botticelli. We will recommend it to anyone planning to travel to Florence. Your staff are wonderful, kind, attentive, and patient. After a long day of touristing, it was a pleasant and calm place to which to return. We particularly enjoyed the small balcony on the second floor where we could have a drink and watch the world go by.

2025-10-07

Wonderful staff and facilities

2025-10-06

Apart from the two details just mentioned, we had a very comfortable stay: attentive staff and superb location. AND excellent suggestion for dinner at Osteria di Pepò - where we went for our entire stay!

2025-10-06

Special thanks for taking care of our bags when we arrived before check-in and special thanks after we checked out and learned that our flight had been canceled. We were allowed to sit in the room next to the reception area to figure out what to do and you allowed us to leave our bags for a couple of hours until we were able to take a train. Also, the staff was very solicitous and helped us out.

2025-10-06

Grazie per il pensiero ricevuto la mattina del compleanno durante la colazione.Molto gradito.Personale molto cordiale.

2025-10-05

I had a wonderful stay during my recent trip to Italy! The front desk staff were incredibly friendly and helpful throughout my visit. The rooms were spotless and cleaned beautifully each day, and the breakfast each morning was delicious with plenty of options to start the day right. Truly a great experience — I’d be happy to stay here again on my next trip!

2025-10-05

All excellent

2025-10-02

Very friendly and helpful

2025-10-02

Très bon accueil et personnel très agréable La chambre sur rue est bruyante mais c’est normale vue la situation centrale de l’hotel

2025-09-30

We enjoyed our stay and found all the staff pleasant, cheerful and helpful

2025-09-27

Thanks

2025-09-27

on our recent holiday we stayed in 10 different hotels around Hong Kong, Italy Morocco Spain and China. and we enjoyed yours the best. access was easy, your staff were helpful, breakfast was really nice. we were leaving at 3.30 am in the morning and your staff offered to have something basic for breakfast available for us (although we didn't take up the offer). the only small negative is the bathroom and particularly the shower was very small but that's okay.

2025-09-25

Thank you. Attentive, welcoming staff.

2025-09-25

Thanks to front desk staff and morning breakfast staff who were very helpful and friendly

2025-09-22

The staff is friendly, professional and nice!

2025-09-22

Very kind. Bottle of wine much appreciated

2025-09-20

An das gesamte Team. Wir kommen schon viele Jahre in Ihr Haus und fühlen uns immer sehr wohl. KO

2025-09-19

Your help was very much appreciated, giving recommendations & directions.

2025-09-18

Petit déjeûner très apprécié (qualité et fraîcheur)

2025-09-16

Lovely hotel and great staff

2025-09-14

Merci pour votre accueil très chaleureux .

2025-09-14

Morning desk person

2025-09-14

I especially liked the quality bed, bed linens, pillows, towels. And it was such a relief to have air conditioning, which worked efficiently.

2025-09-13

On our arrival we received a warm welcome. And always on arrival and exit

2025-09-12

Thank you for making our stay enjoyable

2025-09-12

The receptionist (lady) was very helpful and courteous.

2025-09-10

It was amazing, the hotel is the perfect size. The staff were helpful, kind, and efficient. It was an amazing visit

2025-09-09

Notre bon souvenir à Mr. M. Ali et à ses collègues. Personnel stylé et charmant. Contacts très agréables.

2025-09-09

We had a wonderful stay your staff are amazing

2025-09-07

Thanks for a good stay. Great breakfast.

2025-09-07

Good job, keep up the good work.

2025-09-05

Bravo et merci pour l’amabilité de l’ensemble du personnel !

2025-09-06

El personal de su hotel ha sido excepcional. La ubicación del hotel muy buena. Y los servicios necesitados han sido atendidos perfectamente.

2025-09-06

The front desk workers were all so helpful and amazing. They recommended a restaurant Ammalia and it was one of the best meals we had.

2025-09-06

Alla reception tutti cortesi e disponibili

2025-09-05

Alla reception tutti cortesi e disponibili

2025-09-05

Friendly and helpful staff. Very clean room and lovely breakfast. Thank you for finding our phone charger!

2025-09-03

Thank you for a clean room!