Palazzo Portinari Salviati

2026-02-03

The best management in the world! I have been in difficult countries, but I never met this kindness of the staff!

2026-01-20

The team of breakfast lunch and dinner were the best even for our 50 plus Leading Hotels of the World, just keep the level. The Director with his morning briefing was just brilliant ( as I am the boss myself) 🍾🤗

2025-12-29

The staff at the front desk were exceptional. Pleasant and very helpful.

2025-12-29

Very helpful and went out of my way to track lost luggage.

2025-12-29

Everyone was exceptionally friendly, gracious, and helpful.

2025-12-29

I felt completely at home and am amongst the most beautiful surroundings. The excellent service, the amazing spa the warm and kind staff I would love to come back again and again.

2025-11-08

Tutto il personale è molto qualificato ed attento ad ogni cosa, complimenti a tutti

2025-10-05

Our room was absolutely fantastic! The best views and the terrace gave us an unbelievable view of the city and surroundings! We have raved about the room and hotel to all of our friends!

2025-10-05

It was the greatest time I have had with you

2025-09-29

Every staff member that I came across was friendly and welcoming and would go the extra mile to help me out. I truly enjoyed my stay and if/when I am in Florence again, I will most definitely stay here again.

2025-09-14

Reception folks were great!!

2025-08-10

Everyone we interacted with from booking to reception, throughout our stay, until departure was top notch, professional, helpful and extremely friendly. A heartfelt thank you to all!

2025-08-10

Thank you, we had an amazing stay during our wedding anniversary

2025-08-10

The staff was outstanding in their attentiveness and made our stay one to remember. We will return, no doubt!

2025-07-26

Reception

2025-07-22

Front desk, concierge, and bellmen were extremely helpful and professional.

2025-07-05

Excelente servicio y atención a los huéspedes.

2025-07-05

Thank you to Angelo and the team for a great stay. Great service and a great team. One of the best Negronis in Florence from the great bartender (can’t remember her name sorry)

2025-06-20

We loved to aspect of hospitality. Everyone was so kind and helpful

2025-06-20

From the wonderful people at the reception desk to the young lady at the bar to the superior wait staff, we could not have been better taken care of. Please let everyone know that we are so grateful for your kindness and helpfulness. -Mike and Nancy

2025-06-20

Our stay here was AMAZING! The staff was so wonderful and accommodating, we loved the breakfast, and the hotel itself was incredible. We absolutely loved our use of the spa too.

2025-06-08

We had an amazing stay at the hotel and can’t wait to come back. The room was amazing and the service was first class. We are very grateful to the hotel staff.

2025-05-13

Very thankful for the level of service and friendliness of all the staff…we had a wonderful stay!

2025-05-07

I had a lovely stay at your hotel and the staff made it more pleasant. Excellent service, professional and friendly.

2025-05-07

Hotel staff was excellent. The team that is working for Angelo Rizzi is top notch. We appreciated Claire and Philipe and the entire team at the desk. Great job as concierge as well....really appreciate the guides made available and recommendations on restuarants.

2025-04-22

Wirklich ein sehr gutes 5 Sterne Hotel. Kaum zu überbieten

2025-04-22

Your personell is fantastic! Always friendly (and not the fake friendly the Americans mostly do) and very professional. We had the most amazing time in the hotel, the bar, the restaurant, the lobby. Not too mention the room, don't even get me started on the room. It hit all the rights notes of an amazing holiday. And will be a part of my memories forever, so thank you for that!

2025-04-20

Thank you all for making our trip so wonderful. It’s a beautiful hotel.

2025-04-20

very well done

2025-03-13

Wonderful accommodations and service.

2025-03-10

Abbiamo trascorso un soggiorno meraviglioso

2025-02-23

Thank you !