Palazzo Portinari Salviati

2025-09-14

Reception folks were great!!

2025-08-10

Everyone we interacted with from booking to reception, throughout our stay, until departure was top notch, professional, helpful and extremely friendly. A heartfelt thank you to all!

2025-08-10

Thank you, we had an amazing stay during our wedding anniversary

2025-08-10

The staff was outstanding in their attentiveness and made our stay one to remember. We will return, no doubt!

2025-07-26

Reception

2025-07-22

Front desk, concierge, and bellmen were extremely helpful and professional.

2025-07-05

Excelente servicio y atención a los huéspedes.

2025-07-05

Thank you to Angelo and the team for a great stay. Great service and a great team. One of the best Negronis in Florence from the great bartender (can’t remember her name sorry)

2025-06-20

We loved to aspect of hospitality. Everyone was so kind and helpful

2025-06-20

From the wonderful people at the reception desk to the young lady at the bar to the superior wait staff, we could not have been better taken care of. Please let everyone know that we are so grateful for your kindness and helpfulness. -Mike and Nancy

2025-06-20

Our stay here was AMAZING! The staff was so wonderful and accommodating, we loved the breakfast, and the hotel itself was incredible. We absolutely loved our use of the spa too.

2025-06-08

We had an amazing stay at the hotel and can’t wait to come back. The room was amazing and the service was first class. We are very grateful to the hotel staff.

2025-05-13

Very thankful for the level of service and friendliness of all the staff…we had a wonderful stay!

2025-05-07

I had a lovely stay at your hotel and the staff made it more pleasant. Excellent service, professional and friendly.

2025-05-07

Hotel staff was excellent. The team that is working for Angelo Rizzi is top notch. We appreciated Claire and Philipe and the entire team at the desk. Great job as concierge as well....really appreciate the guides made available and recommendations on restuarants.

2025-04-22

Wirklich ein sehr gutes 5 Sterne Hotel. Kaum zu überbieten

2025-04-22

Your personell is fantastic! Always friendly (and not the fake friendly the Americans mostly do) and very professional. We had the most amazing time in the hotel, the bar, the restaurant, the lobby. Not too mention the room, don't even get me started on the room. It hit all the rights notes of an amazing holiday. And will be a part of my memories forever, so thank you for that!

2025-04-20

Thank you all for making our trip so wonderful. It’s a beautiful hotel.

2025-04-20

very well done

2025-03-13

Wonderful accommodations and service.

2025-03-10

Abbiamo trascorso un soggiorno meraviglioso

2025-02-23

Thank you !

2025-01-17

grazie per la Vostra ospitalità e per i vostri servizi di altissimo livello

2025-01-17

The front desk staff were all amazing. The housekeeping staff were also great

2024-12-12

Fantastic stay, lovely hotel and excellent staff

2024-12-12

Accueil parfait, infrastructures Modernité lié à l’histoire de Florence Un vrai coup de cœur Le spa était magnifique Les suites et surtout gros coup de cœur pour la salle de bain

2024-12-12

A big thank you to Francesca and the front office team who took such excellent care of us including accommodating us an extra night when our flight was cancelled and getting us last minute spa slots as well as there wonderful suggestions for exploring the city. An amazing hotel that we will not forget!

2024-12-07

We loved our stay at the hotel, particularly the lovely team you have working in the dining areas and at reception. You also made a wonderful recommendation for our local guide, Veronica, and would highly recommend her as well

2024-12-07

Thank you for an amazing stay !

2024-10-29

The chef in the restaurant was amazing!

2024-10-29

Great hotel an super service Thank you