Grand Hotel Et Des Palmes

Customer satisfaction

2024-07-12

Molto buono tutto

2024-07-12

Your Concierge Marina Grancagnolo was a wonderful help to me and my family. She is extremely professional and so responsive. I felt completely secure with everything she suggested and accomplished for us. Thank you so much. I must at the same time compliment your entire staff. Aloha

2024-07-10

Great service

2024-07-10

Unser Freund wurde hier in Palermo krank und das Hotel hat super reagiert. Es wurde ein Arzt und ein Krankenwagen organisiert und unser Freund hat noch im Zimmer eine Infusion erhalten. Dabei hat das Hotelpersonal vom Englischen ins Italienische übersetzt. Das war einfach grossartig! Danke dafür!

2024-07-10

What truly set Grand Hotel Et Des Palmes apart was the service. Every staff member was professional, courteous, and went out of their way to ensure our stay was perfect. Thank you for a fantastic stay!

2024-07-09

From the reception desk to late night dinner on the top floor, to the breakfast buffet. The service was impeccable. You have a professional staff that really knows hospitality. As someone that works in luxury hospitality on private jets, this was very welcome! Thank you🙏

2024-07-09

Eccellente accoglienza e una menzione speciale a Mariano che ha reso, con la sua professionalità e passione per il suo lavoro, perfetta la mia cena.

2024-07-09

Everyone from the bellman to customer service were wonderful. Friendly, patient and helpful. Rooftop restaurant was spectacular. The food and the service were excellent.

2024-07-09

To all the staff. Thank you for the excellent stay.

2024-07-09

Bravissimi e gentili tutti

2024-07-08

I have traveled a lot and I think yours may be the best hotel I’ve ever stayed in. Facility is magnificent, renovations done to the highest standard, staff extremely helpful and friendly, the staff arranged a day trip to Segeste and Erice with the hotel driver that was comfortable and fascinating. The hotel is well-located for exploring Palermo. We hope to return and would highly recommend it to friends. Thank you!