Grand Hotel Parker's

2025-09-16

The housekeeping staff are exceptional. The rooms were cleaned each day and all requests were honored in a timely manner. Breakfast each morning is a treat. The food were delicious, plentiful, and the staff were willing to honor all dietary requests.

2025-09-16

From the concierge to the servers at breakfast and the bar on the roof, everything was perfect.

2025-09-15

The people at the front desk were wonderful. The guy who came to bring some surprising bottle of wine just as a complimentary from the hotel was super good unexpected and very pleasant. My overall thoughts were is a great hotel if I ever come back to Napoli again this is where I want to stay and if I have any friends or relatives who asked me where to stay I will give them the name of the grand Parker hotel. One of the brightest spots in Napoli for me. Quite frankly I'm not a big fan of Napoli I think it needs a lot of work but your hotel is a bright spot thanks Steve Barber USA

2025-09-15

Thanks for a lovely stay!

2025-09-15

Thank you to all the staff who helped us and made our stay so memorable. In particular the breakfast staff and the reception staff were very efficient and pleasant.

2025-09-13

Many thanks - had a great stay and looked after brilliantly

2025-09-13

Very welcoming

2025-09-13

I had a wonderful time at the hotel. Everyone was very friendly and helpful. I would recommend this place to anyone.

2025-09-12

The staff made us feel extremely welcome and comfortable. The service was outstanding. The only downside was the limited menu selection and the poor presentation of two meals. One of which, the burger was extremely overcooked

2025-09-11

Everyone was kind, professional & helpful

2025-09-11

Concierge Marco was amazing!

2025-09-10

Ho trascorso un soggiorno meraviglioso al Grand Parker’s Hotel. Vorrei ringraziare il team della reception, lo staff della colazione che è stato sempre così attento e accogliente, e le cameriere ai piani che hanno pulito e preparato la mia camera ogni sera. È stata la migliore esperienza e sicuramente tornerò.

2025-09-10

Thank you to the staff and management for our recent stay. This is our second stay at your hotel. We were particularly impressed with the recent upgrades. Thank you once again, De Filippis-Kuzyk family from Montreal Canada.

2025-09-09

We thought the vibe and culture excellent. All staff were very friendly. The Concierge service was fantastic. A special shout out to Marco for his help!!

2025-09-08

The reception staff and bellmen were exceptional and very helpful. We would have liked to have name tags either artists on the oil paintings or a printed guide , loved the art work.

2025-09-08

Very nice staff

2025-09-07

Thanks for the hospitality and kindness of the staff. We had a wonderfull stay and certainly come back.

2025-09-07

Everyone was outstanding, helpful & courteous. Marco was very attentive & helped set up a full day of exploration of the Amalfi Coast with Aldo who was equally brilliant!

2025-09-08

Nous avons passé un séjour très agréable dans un très bel établissement. Encore merci pour tout.

2025-09-06

We were so impressed with the management and staff.So kind and helpful and professional. Obviously, the aesthetic of the building and rooms and main areas is unbelievably beautiful and historic and very well prepared and maintained.

2025-09-06

Thank you very much for your professionalism and kindness.

2025-09-06

The management, staff, and service was all exceptional. It was so exciting and wonderful for me I can’t wait to come back. Thank you for making our stay in Naples so wonderful, warm, and luxurious! So well done!

2025-09-05

Wonderful hotel and service!

2025-09-05

I already wrote to Giovanni and posted my rave on Facebook so this is all a bit redundant but anything to pay you back for the incredible experience we had at your wonderful hotel

2025-09-04

Thank you for a wonderful experience.

2025-09-04

The team was so helpful and welcoming!! Thank you so much!! it was our first time in Naples

2025-09-04

Thank you for the perfect stay in Naples. We felt welcome with your amazing hospitality and, should I have the opportunity to return, look forward to staying with you again.

2025-09-03

Thank You our room was beautiful. The service was amazing

2025-09-03

Exceptional… Thank you very much

2025-09-03

The doorman was so welcoming and helpful upon our arrival. The room was stunning! I loved the gym, and cannot wait to see the new facility. We will be back!

2025-09-03

We were very impressed by the dedication, professionalism and care the staff took in looking after all guests

2025-09-02

Thank you Giovanni, Francesco, Theresa (terrace), Mara (Terrace) and our housekeeping team for a very memorable and amazing two day stay at your lovely hotel. Also, thank you for your guidance and tutoring on improving my very bad Italian. You all were very patient, encouraging and kind. We look forward to to our next stay with you on 9/24. Kind regards, John and Kare Knauff

2025-09-02

Staff is excellent.

2025-09-01

Thank you for your kind services

2025-08-31

Un grand merci pour la gentillesse et l'écoute de tout le personnel, plutôt ennuyé par nos désagréments et cherchant des solutions satisfaisantes. Le concierge est d'une gentillesse et bonne humeur contagieuse.

2025-08-30

Desidero ringraziare per l’ accoglienza

2025-08-30

Hotel was beautiful and clean. Room was so comfortable.

2025-08-29

Vincenzo’s recommendations of local restaurants and places to go were perfect.

2025-08-28

Entire staff was wonderful! We really enjoyed our stay.

2025-08-27

Thank you to Anna!! She went beyond her duties to help us and make sure we were comfortable. And Marco!! He helped with all our excitement!! And your dining staff! Was very attentive and kind!! Grazie Mille

2025-08-26

The staff and service was incredible. Very good trip.

2025-08-23

Thanks for the pizza recommendation

2025-08-22

Wonderful service

2025-08-18

Please compliment all of the employees from the front desk to the bell hop who escorted us to our rooms. All were excellent.

2025-08-17

As always simply wonderful - it feels like coming home

2025-08-17

Thank you for what was unfortunately only a stay of one night. My wife and I were very pleased with the hotel and the service we received. When I come back to Napoli, I shall make it a point to visit your hotel again. Thank you.

2025-08-17

Serena was particularly lovely and helpful

2025-08-16

Having stayed at your hotel made my trip to Naples a special memory. I will stay if I come to Naples again. Thank you.

2025-08-15

I am so appreciative of Salvatore and Augustinus for their amazing and generous support and care as i had an bad accident and needed help. I wouldnt of been able to get through without their assistance and kindness throughout what had happened and I really felt their genuine worry as the team is like one big family that assists their guests in any way possible. I will always remember this hotel and for that reason this hotel and team will always hold a place in my heart. Thank you so so much

2025-08-15

Josie in concierge services assisted us with luggage delay. She expedited the transfer from Naples airport. Other staff were equally helpful to us.

2025-08-13

Thank you so much for a wonderful 2nd stay! This is our favorite hotel in Italia! Miss all of you! Miss Napoli! Hope to return in the future! Grazie to all of the wonderful staff at Parker’’s! Ciao, Andrea & Edward Palone

2025-08-13

Everyone was extremely courteous and welcoming. The fresh glass of cold water upon arrival was VERY much appreciated. Room service was fantastic.

2025-08-09

Thank you to all!

2025-08-10

Congratulations on a well ran, friendly and exquisite establishment. Thank you for a lovely stay.

2025-08-09

Grazie e complimenti

2025-08-09

Exelente!

2025-08-08

The hotel staff was amazing and so pleasant from stepping out of the car on arrival till the minute we left….everyone was courteous and had a smile

2025-08-07

Grazie di tutto ottima esperienza

2025-08-06

Everyone was great

2025-08-05

The beauty and elegance of you hotel is exceeded only by your staff. Great job by all. wonderful experience.

2025-08-04

Thanks for hospitality shown to our family.

2025-08-04

Everyone who worked the front desk, the concierge, and Garciano who brought us in room dining twice. All lovely

2025-08-03

Muy atentos y con gran ayuda!

2025-08-03

We thoroughly enjoyed our stay. Team Parker are an exceptional bunch of people who made our sojourn at Grand Hotel Parkers a warm and welcoming experience we will both remember. Thank you.

2025-08-02

This was the most beautiful and accommodating hotel we stayed at in Italy. All the staff were extremely helpful in planning our stay, and the hotel was perfect!

2025-07-31

Nice staff

2025-07-30

I miei più sentiti ringraziamenti per averci fatto vivere un’esperienza unica ed indimenticabile

2025-07-29

Nous avions besoin d’un SPA

2025-07-29

We had a fabulous 3 nights at this hotel, thank you for the care and attention giving to every aspect of our stay. The breakfast was fantastic and sitting with those views was a joy!

2025-07-28

Fantastic Experience

2025-07-28

Absolutely outstanding - love your hotel and will recommend to all of my friends

2025-07-28

Thank you again for helping us get a room to change the day we arrived before the room was ready!

2025-07-26

The front desk was very accommodating and welcoming with a beautiful birthday cake and wine that I truly appreciated, as well as breakfast box one morning when leaving for an early excursion. We want to especially thank the concierge team. Marco in particular was amazing in arranging the purchase of opera tickets, a day trip to Capri, and guides in Pompeii and Capri who were first rate, and a transfer to Sorrento. His dinner recommendation and reservation for us was also terrific. We can’t say enough good things about him and how we felt well taken care of. We truly appreciate our experience at the hotel. It was a special occasion

2025-07-25

Thank you very much to the management staff and the manager and owner-Giovanni. You made our short stay very memorable.your service and greeting was impeccable.meeting Giovanni was a bonus, who went above and beyond, to make our stay very enjoyable.thanks for opening the restaurant for breakfast earlier! You have a great place with amazing staff and a perfect location! Enjoyed dinner and cocktails at the terrace restaurant with an amazing view. Thanks again Kay and Ken Patel

2025-07-25

The staff was amazing

2025-07-25

Fantastic experience. Personnel was very attentive and helpful.

2025-07-25

Grazie per la preziosa accoglienza e ospitalità. Napoli è una città che non delude mai. La vista dalla vostra terrazza è splendida.

2025-07-25

My wife and I have been traveling to Italy for 25 years and have stayed in some of the best hotels throughout your country. We rate The Grand Hotel Parkers as one of the best. Your hospitality is second to none. Thank you for making our first visit to Naples a memorable one.

2025-07-24

Servizio gentilezza e simpatia ottimo , ringrazio tutto lo staff

2025-07-23

My mother and I were received so warmly when we arrived at the hotel. It was so nice to meet the owner and we loved the gift of the wine! In addition, we mentioned we were tired and did not want to leave the hotel to try the fried pizza and he made this happen for us! I am a corporate event planner and this was some of the best hospitality I have ever experienced.

2025-07-23

Hotel manager came to us on terrace and introduced himself and said hello. Very nice. Upgraded room was lovely. Everyone, including gentleman checking us out at front desk at 4:15am were delightful.

2025-07-22

To the front desk staff and to Marco

2025-07-22

Augustine our waiter and room service guy was amazing

2025-07-22

The staff was extremely welcoming and friendly. Mr. Agostino in the Bidder Terrace was especially kind and helpful.

2025-07-20

Great thanks to the concierge Marco and Stephano who were available to help us move around the city safely and have a great trip

2025-07-19

Thanks you to the team. You really looed after us and we had a wonderful stay with you.

2025-07-19

14:- Euro for a Coca Cola softdrink is ridiculous, nowhere in the world have we experienced this even in the most expensive destinations and finest hotels.

2025-07-18

Vincenzo and your front desk were amazing .. and all your staff including Service staff were very accommodating

2025-07-18

Everyone from checking, coincerge, bellman, just exceptional service! Would definitely stay here again and recommend to anyone staying in Napoli.

2025-07-16

Thank you guys much! Management came back and offer room upgrades for both of us. The reception, management and the concierge was amazing. A great experience and will stay again when we visit!!

2025-07-16

The hotel was the best place we stayed at on our trip to Italy. So clean and accommodating. The food and service is top notch. Thank you for a pleasant stay.

2025-07-14

My special thanks to housekeeping, I was unwell when I arrived at the hotel and they were very kind and supportive to me.

2025-07-14

Martina should be promoted to Hotel Manager but ONLY if she also works at the front desk. As the owner of many hotels, I know great staff when I see them. The porter took my wife's bag and forgot to load it in the taxi. Martina tracked us down in the cab immediately and saved the day. Otherwise we would have missed our train and our plane back to Florida in Rome. Vincenzo rocks as a concierge. The front desk manager got us into a room at 10 am without complaint or comment. Professional. We felt welcome. Keep him. You have an awesome hotel because of an awesome staff.

2025-07-13

Este hotel es una maravilla, servicio, calidad de comida Rooftop, con la vista a la bahía de Napoli, es algo nunca ha visto antes. Gracias

2025-07-13

Équipe toujours au top ne changez rien en devenant Relais et Châteaux

2025-07-13

The staff was wonderful. I love this hotel, we stayed In (4) different hotels in Italy and this one is my favorite. The staff was superior to other hotels and the breakfast was perfect (amazing view). The hotel looks great and our room was comfortable. The AC in our room was perfect because we visited during the summer months and we needed the break. The only downside to this hotel is the road is very busy, so if you have places to go, leave early. The staff was great about arranging transportation for us, they were very punctual and on top of things. It was about a 20 min walk to the waterfront, so not a bad walk at all. Love to stay here again 👍.

2025-07-12

Many thanks again for our memorable stay in your hotel. The two concierges we met are amazing.

2025-07-12

great hotel- need gelato on the overnight menu!

2025-07-12

Extraordinary assistance and kindness of both concierges ! Congratulations and thanks to them !

2025-07-11

Vincenzo was so friendly and helpful booking our boat you of Procida as well as letting us know all the must see areas in Naples.

2025-07-10

To Marco the concierge

2025-07-09

The entire staff was welcoming and professional. Hotel was immaculate in cleanliness. Excellent recommendations from the concierge front office. Staff and Bowman were outstanding.

2025-07-07

Over and beyond expectations. Truly a wonderful experience

2025-07-06

Huge thank you to the reception team for checking us in early, as well as the concierge team who really made our stay special. The concierge on one day found options for me to get leather Napoletana sandals, and the gentleman the next day called for me and translated what time to pick up the shoes. Incredible service from that team.

2025-07-06

Marco and Vinzenzo the Concierges! You did a fantastic Job!!!!!

2025-07-06

Wonderful

2025-07-04

We had an excellent stay once the issue I wrote about below was resolved. Your staff was professional, engaging and delightful. We had a fantastic meal on the rooftop and our waitress was excellent. Our last dinner in Italy was delicious and the view was to die for! The staff from the bellman to the waitresses/bartenders to the manager of the front desk went above and beyond. The room we were moved to for the night was beyond extravagent and our rest prior to flying out the next day was restful and exactly what we needed prior to a long day of travel. Thank you for making our last night in Italy memorable!

2025-07-04

Our stay was wonderful and the property is stunning.

2025-07-04

Our bath was blocked. TV didn’t seem to work well? We loved the hotel though, service, food and staff and would love to return to the hotel and have a tour of Naples and see Pompéi. Liz x

2025-07-04

Thank you to all the staff for your kindness and pleasantness.

2025-07-04

🫶🏻

2025-07-04

Excellent service …superb room and view…fabulous food…loved it all and hope to return!

2025-07-04

Thank you to the entire hotel staff for making our stay such an enjoyable and memorable experience. A beautiful property matched by truly beautiful service.

2025-07-04

Your Conserge Marco is great!!!

2025-07-04

The staff….entire staff was wonderful. Clean and gorgeous room. Decorated beautifully, and was beyond our expectations. Kudos!

2025-07-04

The whole team feels like family, and it’s always a pleasure to return to the Parker. A special thank you to Viviana and Marco for making each stay exceptional.

2025-07-03

Thank you for making our stay memorable. Your hospitality and warm welcome was phenomenal. A special thanks to Marco who took care of our bookings and the gentleman at the reception for his attention to details.

2025-07-03

Everyone was amazing. The owner introduced himself to us and we have nothing but praise for the hotel.

2025-07-01

My husband has travelled all over the world. Never has he seen or experienced such service anyone. The fact that the owner is always on site is amazing. We actually cut our trip one day short to be able to stay with you again

2025-06-30

Merci à Marco & Vincenzo ! 2 top concierges aux clés d'or !

2025-06-30

Thank you! It was an excellent stay. But please can you send us invoice of our stay from 25.06-29.06 ( Michael Mehner), as I tried it already many times , but no response.

2025-06-30

Thank you for the delightful care and hospitality ! I look forward to returning soon!

2025-06-30

The personalized attention was fantastic. The Bidder Terrace was outstanding.

2025-06-27

Gracias por practicar la excelencia en cada una de las actividades, espero volver a visitarlos prontamente.

2025-06-26

We had a wonderful stay and would like to thank the concierge, and breakfast staff for an awesome experience

2025-06-26

Thank you very much for the lovely hospitality. Staff were amazing and we had a very pleasant stay.

2025-06-23

A++ for service and overall hospitality. Everyone who worked both in reception and dining was exceptional.

2025-06-22

Vi ringraziamo per l'ospitalità!

2025-06-22

Salvatore! Ottimo padrone di casa

2025-06-21

Ottima accoglienza e professionalità delle persone.

2025-06-20

Thanks for the bottle of sparkling for our honeymoon!

2025-06-19

Grazie per la disponibilità per ogni richiesta che ho fatto e la velocità nel soddisfarle.

2025-06-19

I would like to say a big thank you to the people at the front desk who were very helpful and kind .

2025-06-19

The reception staff were amazing and infinitely helpful. The cleaning staff were impeccable with a high attention to detail. Service in the restaurant was excellent. The facilities were also immaculate.

2025-06-19

Congrats to welcoming staff to concierge and to staff of Bidder and Breakfast. All perfect

2025-06-19

Thank you for making our stay so special. From check in to check out, it was impeccable. Grazie!

2025-06-18

Thank you for the impeccable and high level of service

2025-06-17

Amazing staff.

2025-06-17

I would like to recognize the Front Desk for the way they handled our check-in and was able to get us a room quickly to so I could refrigerate my medications and store valuables in the safe. Upon our arrival day the restaurant manager did a very nice job providing us with some coffee and pastries. I do not have hi same he was a smaller gentlemen, very fit and took very good care of us through out stay. I thought all of your doormen were very nice and presented a great perspective of your establishment. Finally Vincenzo the Concierge was very helpful.

2025-06-16

Thank you to the concierge team

2025-06-16

Great spot and a pleasurable stay!

2025-06-15

Wonderful experience and a place I will highly recommend to friends.

2025-06-15

Thank you for a wonderful stay! From the rooms to the common areas, the staff, Marco the concierge, the breakfasts and dinner, the views, and history of the hotel, Grand Hotel Parker’s is an exemplary hotel. We thank you for your hospitality!

2025-06-14

Our stay enjoyed relaxed, efficient, friendly, professional service.

2025-06-13

We hated to leave, only having booked for one night passing through Naples. The hotel is a delight, rooms lovely and the staff are top notch! We will come again when we can stay longer!

2025-06-13

Special thanks to Marco and Vincenzo. They are both excellent concierge.

2025-06-12

Siete il top

2025-06-11

Fabulous hotel and amazing staff! Special thanks to Vincenzo, Marco and Luigi (at front door). Everything was magnificent. Looking forward to our return visit.

2025-06-11

Great job

2025-06-11

Sempre molto affidabile ed efficienti nel complesso

2025-06-11

It was an enjoyable stay and the accommodations were quite luxurious.

2025-06-11

Connie in housekeeping was so helpful! Marco is a delightful and also very helpful!

2025-06-11

Concierge was great at helping me track down my lost luggage!

2025-06-11

Lobby staff all work together and make the customer service experience wonderful!

2025-06-10

Our stay was great, all the staff were so pleasant

2025-06-10

Tetziana was very helpful

2025-06-10

Both concierge Vincenzo and Marco as well as the front desk and cleaning staff were polite, courteous and friendly. They all made us feel like family

2025-06-09

The staff were wonderful.

2025-06-08

All front desk and concierge staff were SUPERB!!!!!!

2025-06-06

Marco was awesome in his pizza recommendation. Our whole family said it was the best pizza they have ever had. Marco was also very friendly and very helpful! The entire staff was excellent. We came with 10 members of our family and had 5 rooms. No one had any complaints which is a unbelievable for our family!

2025-06-06

Marco was so friendly and helpful! All the staff were amazing and made our stay in Naples very memorable. Gracie!!

2025-06-06

Thank you for your great hospitality

2025-06-05

Thanks

2025-06-05

There are numerous people to thank from check-in to the restaurant. Every associate is extremely kind and willing to help.

2025-06-05

The staff were all efficient and warm. Many thanks for the service

2025-06-04

Thank you for enhancing our four day stay in Naples. We were comfortable and happy, enjoyed the beautiful views from the terrace both morning and evening

2025-06-03

Every staff member we made contact with were friendly and professional.

2025-06-03

I have not one regret or complaint regarding your beautiful facility. Your staff and service was impeccable. Your Concierge went out of his way when I wanted to purchase a piece of jewelry from one of the cases in the lobby. A beautiful experience of food, beverage, and accommodation. Thank you for making our trip so memorable.

2025-06-03

Ringrazio per il gradito up grade !

2025-06-03

Excellent service; nice clean rooms. The concierge was particularly helpful. Restaurant area wonderful. Also tried Georges- loved it!

2025-06-01

Très bel hôtel Disponibilité et gentillesse des équipes à la réception sont très appréciables

2025-05-31

All in all a very pleasant stay. Especially the welcome and the overall professional and friendly staff were great. The room and all premises were very clean and well maintained. Tasteful interior design and we loved the Floris products in the bathroom! Great job!!! We will recommend Parker‘s Grandhotel!

2025-05-30

Your staff is wonderful! Checking in was a good experience and everyone was very helpful and friendly. Well done!

2025-05-30

The staffs at the Terrace when we have our drinks and dinner tried to be efficient and we can see their efforts. Well done

2025-05-29

Marco was above and beyond any first class welcome and overall service we have had on any stay in Europe. Truly a generous person

2025-05-29

Service was excellent. Helpful and very very polite. Great to meet the owner. First class hotel for certain!!!!

2025-05-29

We had a lovely stay for 5 nights in a Comfort Room. I slept on the sofa bed to give my husband the bedroom since he was recovering from back surgery. It was the best pull-out sofa bed that I have ever used. Breakfast on the terrace was lovely. I only wish we had spent more time in Naples itself as we spent most of our time doing day trips.

2025-05-29

I was so pleased with the warm reception of the Parker’s staff and Tiziana in particular, who was kind enough to have a boxed breakfast prepared for me when I had to leave for an early flight and couldn’t take advantage of the marvelous breakfast. Everyone was accommodating and helpful!

2025-05-29

Thank you for all you did for us during our stay there. And being able to fit us in an Extra night, when our flight was cancelled.

2025-05-28

Many thanks for this nice but too short stay!

2025-05-27

Everything was great! The checkin was very helpful and accommodating. We loved dinner on the terrace. A wonderful experience.

2025-05-26

Your hotel is superb and I really enjoyed my stay while in Naples. We had an overseas flight from the United States so we arrived around 10 am. After checking in, the reception employee graciously sent us to up relax in the restaurant with coffee and pastries while our rooms were being readied. We were amazed that we didn’t have to wait more than an 1.5 hours. This allowed us to rest a bit before meeting up with our tour group. Everything about our stay at your hotel was wonderful.

2025-05-26

We got to the hotel earlier than expected. Most hotels have you wait in the lobby and it's miserable. The staff had us go up to the terrace for a coffee. They had our rooms cleaned earlier so we were able to get in, take a nap and a shower and were ready to begin our tour at 4:30!! What a difference that made for us!

2025-05-26

Thanks for a lovely vacation at your hotel.

2025-05-25

Our entire stay was flawless. The staff was extremely attentive and courteous and responded to our requests.

2025-05-24

Service and hospitality is outstanding. From arrival with Alessandro valet to reception to concierge with Marco. A five star stay.

2025-05-24

gentili e sempre disponibili

2025-05-24

The staff is personal, attentive, and happy!

2025-05-23

We had an enjoyable and memorable stay. .

2025-05-23

Had a lovely time in a lovely hotel. Staff added to the experience.

2025-05-23

Delightful 3 night stay. Our room was spacious, charming and we enjoyed the terrace very much. We frequently dined, lunched and breakfasted on Bidder Terrace, with your delightfully attentive waiting staff. Meals were delicious, along with the spectacular view. Thank you for kind hospitality!! Would not hesitate to recommend to friends.

2025-05-22

Thank you for the exceptional hospitality during our short stay. The breakfast bags were completely unexpected and very much appreciated!

2025-05-22

Outstanding service with tremendous courtesy! Wholesomely enjoyed!!!

2025-05-22

Very Impressed with meeting Owner of Hotel!

2025-05-22

I cannot thank the concierge Marco enough for going out of his way to have our stay the happiest and most beautiful experience of my life. The breakfast staff were generally 100% and all very welcoming and hardworking. My husband and I felt especially welcome. There was only one morning when breakfast was slightly mixed up but I could totally understand as the breakfast area was bustling. I loved every moment of the stay and everyone was extremely welcoming.

2025-05-21

The hotel and staff were superb.

2025-05-21

I've never been more impressed with any hotel as much as I was with yours. It truly was perfection in every way.

2025-05-21

Our very special thanks to Marco for his patience and expertise in helping us to navigate the many opportunities available to us in the city of Naples. We also very much appreciated his ability to speak such good English as our Italian is very limited. Grazie Mille Marco! Also a huge thanks to the front desk -the porters - everyone of them was polite and eager to help make our stay at the Parker’s a positive experience-Bravo! Lastly-the owner stopped by our breakfast table to introduce himself and welcome us-a very nice gesture of hospitality.

2025-05-21

Awesome experience

2025-05-20

Thank you to all of the hard working staff in reception

2025-05-20

Personnel formidable très gentil

2025-05-20

A beautifully maintained hotel with an excellent front desk and concierge staff.

2025-05-20

Our welcome by Marco was so lovely, he made us feel very special upon arrival.

2025-05-19

Lovely hotel with spectacular view. Would love to come back as my stay was too short. Beautiful classic design; nice amenities and very friendly but professional staff. It made my first time in Italy quite memorable. Perfect place to begin a fabulous vacation in Italy.

2025-05-19

Everyone was really fantastic, and the view from the restaurant was amazing. Nothing but good things to say for all the staff, from check in, to concierge, to the staff in the Bidder Terrace. I wish I had written down some names to mention, but suffice it to say everyone was great!

2025-05-18

Wonderful hotel, amazing service, delicious food and drinks.

2025-05-18

Friendly and efficient front desk staff. Easy and seamless check-in. Thank you for a wonderful visit!

2025-05-16

Team helped us prepare a breakfast box to go knowing we were going to be leaving very early. They also remembered us without us telling them our room numbers (we were a big group) Thank you for the lovely gesture!

2025-05-16

Thank you so much to Marco and concierge team as well as front desk staff and restaurant staff everyone was so helpful, kind and accommodating.

2025-05-15

The concierge when we checked in was amazing. I real jewel in your hotel.

2025-05-14

It was a pleasure staying in the hotel. The restaurant staffs were excellent

2025-05-13

Most staff were professional and service oriented. One front desk person Martina was outstanding in professionalism, helpfulness and authenticity of customer service. She is an asset to your team and contributed positively to our stay. Although the cleaning staff did a great service their timeliness is an area I believe could be improved. Although we requested and understood service would be so done it wasn't requiring us to leave the room on a few occasions for service.

2025-05-13

Very professional and attentive to the needs of the client, a truly asset to the hotel.

2025-05-13

Beautiful hotel and service!

2025-05-12

Complimenti per tutta la accuratezza e la delicatezza riscontrate nella vostra struttura

2025-05-12

We enjoyed our stay very much. The staff were great and very helpful. The breakfast and view was fantastic.

2025-05-12

Amabilidad y profesionalidad. Encantados de haberlos escogido

2025-05-12

Hola; hemos estado felices en nuestra estadía en el Hotel. La gente es muy amable y han resuelto todas nuestras dudas y están dispuestos a colaborarnos en todo. Sin duda recomendaremos el Hotel.

2025-05-12

Merci pour votre accueil chaleureux.

2025-05-12

Amadeus was so accommodating and friendly. He made our light dinner.

2025-05-11

Nn posso fare altro che ringraziare.

2025-05-10

Everyone was wonderful. Reception and the dining experience was perfect

2025-05-10

3 gg stupendi , panorama mozzafiato e cibo meraviglioso. Grazie

2025-05-10

Only for one night but a lovely stay. Lovely service and communication from everyone who helped or served us.

2025-05-10

Concierge service was exceptional

2025-05-09

The whole staff was amazing.

2025-05-09

Es war alles perfekt vom ersten Moment bis zur Abreise. Besser geht es nicht.

2025-05-09

MARIANA, THE CONCIERGE, WAS EXTREMELY CORDIAL & HELPFUL.

2025-05-09

Every single person working at the hotel was AMAZING!!! Best hotel I’ve ever stayed at!

2025-05-09

As soon as we walked in the door to check in the staff was amazing. We were treated like a King and a Queen. The front desk, the concierge, the rooftop staff were all so attentive. This was one of the best experiences we’ve ever had at any hotel. Thank you!

2025-05-08

Thank you for being an attentive and pleasing staff.

2025-05-08

Start to finish staff was awesome

2025-05-08

The reception staff were delightful and very helpful. The breakfast staff gave a mixed performance in terms of waiting times - when the two young ladies were doing breakfast, it worked perfectly.

2025-05-06

We loved the accommodations, service and staff at the hotel. We received outstanding service from the front desk, specifically Vicenzo and the wait staff at Bidder's Terrace Rooftop restaurant, our favorite servers were Manuela, Augustine and Luca. All staff were amazing and made our short stay wonderful. I definitely will choose Grand Hotel Parker's on a return to Napoli and would recommend your fantastic establishment to family and friends visiting the region. Grazie!

2025-05-06

Excellent restaurant and hotel staff. Enjoyed staying at hotel. Great food and cocktails. View of Amalfi coast was spectacular

2025-05-06

Front desk, maid service & restaurant employees went out of their way to help.. very comfortable & relaxing stay .. much thanks!

2025-05-06

Great service - from the whole team - very customer oriented- thank you very much From me and my wife -

2025-05-05

Best Service ever!

2025-05-05

We enjoyed our stay very much!

2025-05-04

Personale squisito e disponibilissimo

2025-05-04

Everyone and everything was exceptional!! Thank you for the fantastic accommodations, meals and service.

2025-05-04

Thanks to Dalio for finding our luggage!

2025-05-04

Every body was nice and helpful specially Marco

2025-05-02

The front desk staff was exceptionally welcoming, hospitable and knowledgeable.

2025-05-02

Thank you for your involvement in order to have a lovely stay and to want to return

2025-05-01

Thanks to Marco, Vincenzo and the lovely tall blond waitress we served us at breakfastw

2025-05-01

Caro Giovanni, avete un albergo meraviglioso con un’atmosfera splendida e un servizio fantastico; ci siamo divertiti moltissimo e speriamo di tornare. I nostri migliori auguri, Paul e Joanne Lindwall

2025-04-30

Marco at reception is outstanding! Courteous, fun and competent. He made our stay memorable!

2025-04-30

Such a wonderful hotel. The rooms, breakfast on the terrace and dinner was all amazing

2025-04-29

Thank you I appreciate your commitment to excellence

2025-04-28

A special thanks to Vincenzo who was super organising our trip to Positano & recommending a traditional Pizza Restaurant All in a lovely Guy Another special thanks to Augustino In the Restaurant He not only made us laugh He is amazing at his job Made us feel special Great sense of humour Lovely guy Many thanks to all the staff in the restaurant & bar , who were not only very presentable , made us feel special and fabulous at their jobs The cleaner of our room was lovely and very good at her job We would definately recommend your lovely hotel The views are amazing Unfortunately for us it rained most of the time , however the attentiveness of your staff helped us to overcome this We enjoyed Napoli Grazie Mille per Tutti

2025-04-28

Ringrazio il personale di accoglienza, gentili, cordiali e ci hanno veramente fatto sentire dei “vecchi” amici. Complimenti al personale addetto alla gestione delle camere, efficienti e discreti.

2025-04-28

Complimenti per la qualità di ogni servizio offerto e soprattutto del personale, veramente impeccabile, amichevole, empatico e con un livello di competenza e professionalità veramente eccezionali.

2025-04-28

Sinceri complimenti ai responsabili alla Reception e all'intero staff presente al bar e durante la colazione. Martini cocktail superlativo. Grazie

2025-04-26

Your reception of our family was truly exemplary!! On all levels!!

2025-04-26

We stayed in many beautiful 5 star hotels on this trip, but you all made us feel you were part of our adventure and there to help us with it. Marco is a true gem and rest of staff is wonderful..as I said all made us feel as if you were part of this grand adventure we were on. Was so sad we only had the one night with you..

2025-04-26

The only thing i didn’t like was poached egg served in a bowl. You cannot eat them without a spoon, which is not pleasant. Just a small point. We had a lovely stay thank you.

2025-04-26

Wonderful staff in the restaurant and at the front desk.

2025-04-25

Bravo, merci

2025-04-23

One of the best hotel stays we have ever had in both comfort and service Thank you

2025-04-23

Thanks to Marco for making us feel so welcomed after we had immediately arrived from the airport!

2025-04-23

We really enjoyed grand hotel Parker’s: the hotel, the view, the location, the food at the Bidder Terrace, the cleanliness and above all the warm athmosphere and the friendly and helpful staff. Grazie mille!

2025-04-23

All of your staff should be highly praised, going above and beyond to suggest places to visit and how to travel there. We can't recommend your hotel enough - Thank you

2025-04-23

Excellent service. Very memorable stay. Will come again

2025-04-22

Thank you for making our first vosit to Naples so wonderful

2025-04-22

Thank you to the excellent front office staff and concierge.

2025-04-22

Siamo stati benissimo, giusto equilibrio tra tradizione storia confort e servizi per la quotidianità contemporanea! personale estremamente gentile e attento e simpatico!

2025-04-22

Merci beaucoup pour l’accueil et l’ensemble des attentions réservées Merci à Jolanda pour nous avoir fait goûter la « pastiera »

2025-04-22

Excellent stay, very welcoming and friendly service from start to finish

2025-04-20

We were visiting from Colorado USA as a group organized by Susan Whitson travel. The staff was fantastic and the property was wonderful. Thank you! We will be back …

2025-04-20

Thank you Alexsandro for taking a good care of us at breakfast. We appreciated it. Will definitely come back if visit Napoli.

2025-04-19

The stay in Parkers Hotel was perfetto

2025-04-19

Almost without exception, the hotel staff were outstanding. This includes the restaurant, reception and room cleaning staff who were all so attentive and helpful.

2025-04-19

Personnel exceptionnel

2025-04-17

Marco and Vincenzo were fantastic! Knowledgeable and kind

2025-04-17

grande professionalità, pulizia, ordine rigore!

2025-04-16

Merci pour la très belle suite offerte en surclassement

2025-04-16

The front desk staff and doorman were so welcoming! Very pleasant and helpful to converse with. The hotel and rooms were very clean and room every detail was attended to.

2025-04-16

All staff was exceptionally friendly and professional. We were even given a short tour of the hotel upon arrival. The concierge that did this was awesome (unfortunately don’t remember his name but his picture is on the map). The room was very beautiful though the view from our room was not. The cleaning/turn down service did an excellent job and went above and beyond.

2025-04-15

Tutto fantastico

2025-04-15

We appreciate that you provided a bag breakfast for us because we had to leave for the airport very early. We enjoyed our bag breakfast, partly before we departed from Naples and partly in London. Thank you very much. By the way, the pastry in our bag breakfast lasted until we arrived in L.A., where we finished it off with a nice cup of coffee/hot chocolate.

2025-04-15

Thank you everyone for making our stayed so memorable. From arranging driver at airport, bellboy helped with luggage, concierge helped map out what to do around town. scheduled next day Pompeii tour. Dine in restaurant during a wedding. The servers were super attentive and even meet my special diet requests. From the front desk from checked in to checked out, it was just absolutely awesome experienced. Top notch services!!! Beavo.

2025-04-14

Siete oramai un punto fisso durante i nostri soggiorni a Napoli. La vostra accoglienza, la cura dei dettagli, la gentilezza di tutto lo staff rendono il nostro soggiorno speciale. A presto! Elisabetta Maccechini

2025-04-14

Splendido albergo di grande tradizione con personale gentilissimo e un ristorante con due stelle pienamente meritate.unico neo il balconcino della stanza su un cortile inguardabile.

2025-04-14

complimenti ! sono stati 4 giorni di massimo relax grazie alla bella struttura ben gestita in ogni particolare

2025-04-13

Thank you for the wonderful stay. The hotel was wonderful and the staff was great

2025-04-13

Your staff are both helpful and readily available. They are pleasant to speak to and engaging at all times.

2025-04-13

House keeping excellent. Stayed 4 nights and room was really well cleaned. Bed very comfortable and room was lovely. All staff through hotel were excellent. A great stay and we would recommend you highly.

2025-04-12

We thoroughly enjoyed our stay, extremely comfortable and delicious breakfast, thankyou to you all.

2025-04-12

The entire staff was helpful and pleasant. Thank you!

2025-04-13

The Manager that welcomed us to the hotel and gave us a tour was one of the friendliest and helpful person we encountered on our trip. His rating was 10+.

2025-04-12

Una accoglienza calorosa e un team professionale hanno reso il nostro soggiorno davvero piacevole. Ottima colazione.

2025-04-11

Many thanks for a very good stay

2025-04-11

To everyone, especially Marco and Vicenzo

2025-04-10

I would like to thank the team for a great time at your hotel. I will always choose grand Parker when in Naples.

2025-04-10

Very friendly, helpful and according to the standards of luxury hotel

2025-04-09

Vinchinzo

2025-04-09

Wonderful staff: friendly, helpful, insightful. Marco, in particular, made our stay outstanding with his advice and suggestions.

2025-04-09

The staff were wonderful throughout, but I have to give special mention to Tatiana (sorry if wrong spelling) on the front desk. She went above and beyond to make our stay joyous from the moment we met her on arrival right through to when we left. Super helpful, super pleasant and super informative on the area. A real asset to your hotel. As I say though the entire staff were pleasant and helpful throughout and a real compliment to the hotel.

2025-04-09

Staff all very friendly and professional. Hotel very clean. Room tidying and facilities excellent eg water, coffee, toiletries Amazing view!

2025-04-09

Thank you so much for the warm welcome, amenities, wonderful attentive and gracious Staff. The view of the Bay of Naples from our room and the delicious choices on , the roof top breakfast, Fantastico! Mary

2025-04-08

Thank you for making our wedding anniversary so special.

2025-04-08

Thank you to all the staff for a wonderful stay. Everyone was kind and friendly and the breakfasts were delicious, the staff were speedy but it felt like you had all the time in the world, with no pressure to finish. Nothing was too much trouble. Excellent

2025-04-07

Fantástica atención en recepción y sobre todo en la planta de restauración

2025-04-07

Thank you for making our stay comfortable, enjoyable and relaxing in your beautiful hotel. A big thank you to all you staff.

2025-04-06

Wonderful hotel. Service from every staff member was stellar. Kudos to your training regimen. Efficient and welcoming at the same time. That is a hard balance to achieve. Thank you!

2025-04-04

Albergo tenuto e gestito molto bene

2025-04-04

Thank you for looking after us again Giovanni, vencenzo Marko x

2025-04-03

Alexandro, the maitre de was exceptional. Your downstairs reception area is beautiful and your concierge team very professional. Overall, great hotel.

2025-04-01

Thank you Marco and the entire team. Everyone was very friendly and willing to help us with all our questions.

2025-04-01

Grazie mille !

2025-04-01

Thank you very much for the great hospitality and services you provided to us !

2025-04-01

Accoglienza straordinaria …

2025-03-30

Great stay, if only for one night. The reception staff were excellent and very helpful, thank you very much and hope to visit again so.

2025-03-28

thanks to the wonderful staff at the front desk! Very helpful and welcoming.

2025-03-27

Felicidades y gracias por sus atenciones.

2025-03-26

Thank you for arranging the travel agent rate and the generous bottle of wine on arrival.

2025-03-26

Tout était parfait

2025-03-24

Nous tous tenons à vous remercie pour l’excellent accueil , service de conciergerie avec les conseils très avisés et leurs gentillesse ainsi que le staff du restaurant pour leurs l’efficacité et le service bar de haute qualité. Chambres très agréables moderne avec une touche humoristique charmante Nous avons passé un agréable séjours grâce à vous tous . Nous retournons surment à Naples et Biensur au Parker Hôtel

2025-03-24

Vorrei ringraziare tutti voi per il bellissimo soggiorno trascorso. Ritorneremo. Grazie

2025-03-24

Concierges extrêmement à l écoute et sympathiques Femme de chambre très bienveillante Jeunes femmes à l accueil extrêmement Agréables et disponibles comme tout le personnel d ailleurs Très bon séjour à recommander

2025-03-23

Special thanks to the entire team. I wish I was able to stay longer. I will continue to strongly recommend the property to both customers and my family. Thank you for making me feel so welcome. Special thanks to Giovanni and Vincenzo; and a big thanks to the housekeeping team!

2025-03-22

Staff is the best-this is our 5 stay and will always choose The Parker’s over any other hotel. It’s like coming home.

2025-03-22

All the staff were wonderful, especially those who arranged an early breakfast for us on the first day. Thanks very much, greatly appreciated,

2025-03-19

Thanks for these great 2 days we stayed with you!

2025-03-19

We loved the aquarium visit. We would not have thought to visit except for your generous gift.

2025-03-19

Accueil 5 étoiles, charmant personnel Tout le monde est à l’écoute, très souriant Une des hôtesses d’accueil est française, elle nous a tout expliqué à notre arrivée et nous a très bien renseigné sur la ville Les serveurs du restaurant sont très agréables, souriants et accueil +++ Excellent petit déjeuner Tout est parfait dans cet hôtel, et tout est beau et très propre Le monsieur qui monte les bagages est très agréable et nous salue à chaque fois, très souriant Nous sommes vraiment ravis, nous reviendrons la prochaine fois Excellent emplacement

2025-03-19

Thanks from the Fahey family, you gave our Italian adventure a great send off after 10 days. We will see you again!!

2025-03-19

Thanks to Vincenzo and Marco and Alessandro and all the others for such a lovely visit!

2025-03-19

Excellent service from Marco and Vincenzo both before and during our stay.

2025-03-19

Grazie a tutto lo staff per l'ospitalità, gentilezza ed estrema cura dei dettagli!

2025-03-10

Bonjour nous tenons à remercier chaleureusement Marco concierge qui a été parfait

2025-03-10

Die Mitarbeiter an der Rezeption waren super.

2025-03-08

A special thanks to Marco who could not have been more pleasant and welcoming! His warm smile greeted us every time! Also very sweet and helpful were Paulo and Anna. Please give them our warmest thanks.

2025-03-08

I really appreciate your business. Thank you very much!

2025-03-08

Un énorme merci à l’ensemble de l’équipe

2025-03-02

a tutto lo Staff Parker's il migliore di sempre !!

2025-03-01

Both my wife and myself agree that our stay with you was the best we have had, the customer service and the attention to detail where exceptional. We cannot speak highly enough of all the staff and their willingness to provide the best experience possible.

2025-02-28

Merci à Marco pour son accueil, ses conseils et sa joie Autres personnes très sympathiques également

2025-02-27

This was a delightful stay at Parker's. We loved the hotel and our room and the staff were excellent. Special thanks to Marta for all her help with our reservation and to the wonderful Marco, who was extremely helpful with our dinner recommendations and reservations and so welcoming!

2025-02-27

Room was amazing. Place was so nice. We loved it

2025-02-26

Siete il top

2025-02-26

Gestione top

2025-02-24

Fantastico! Come a casa con molto gentile sttenzioni de tutto il personale, GRAZIE!!

2025-02-24

Congratulations for the excellent entire team!

2025-02-24

It was just wonderful. Very nice

2025-02-24

Front desk and bell men were great upon check in anb departure

2025-02-23

Special Thank you! A perfect time. The art, the view, and the attention to detail was top notch! The hidden message in the bottle, I will keep my treasure forever it's about the memories. Please give extra thanks to our maid Connie, she always answered me in a smile and made sure we were perfect like the rest of your professional staff.

2025-02-23

Un grand merci à toute l’équipe ! Nous avons passé un séjour merveilleux à Naples grâce à vous. Nous reviendrons avec plaisir la prochaine fois ! À bientôt !

2025-02-22

I had a wonderful stay at your hotel. Staff were very helpful and service excellent

2025-02-22

A truly wonderful stay; thank you. Every moment was perfect- great advice on where to go, what to see and where to eat, wonderful stories about the hotel’s history and so kind with the children.

2025-02-22

We had a wonderful stay and everyone was kind and helpful.

2025-02-22

Un grazie al personale al ricevimento per aver prontamente accolto una richiesta con cortesia e professionalità.

2025-02-21

From the front desk to the top floor restaurant the staff at the Parkers was exceptional - kind, knowledgeable and so pleasant to deal with.

2025-02-20

We had a wonderful stay. Many thanks.

2025-02-20

Complimenti per tutto, per la struttura, per il personale molto gentile e disponibile, per i servizi. grazie per l'accoglienza. Stefania e Michele Arrighetti

2025-02-20

Your hotel is elegant and perfect in every way! We loved our stay with you!

2025-02-20

My compliments for a very attentive staff from breakfast to room service, kitchen to housekeeping, arrival to departure!

2025-02-20

Sinceri complimenti a tutto lo staff e grazie di tutto. Bellissimi sorrisi spontanei ed AUTENTICI 😊

2025-02-20

Un hotel dove si respira "l'Arte dell'Accoglienza" di altissimo livello. Complimenti a tutto lo staff.

2025-02-19

Beautiful hotel. Wonderful bed. Fantastic service. Above and beyond in every way.

2025-02-18

Thanks for a wonderful time and accommodating requests quickly as well as giving great suggestions for dinner and places to go. Will definitely stay here next visit as well.

2025-02-17

Complimenti alla gentilezza ed alla professionalità del personale che ha evidenziato un solare amore partenopeo nei confronti di noi ospiti.?

2025-02-16

La gentilezza all’accoglienza e durante tutti nostri soggiorno é stata outstanding

2025-02-16

Superb stay at the Parker’s. Everything was very good. A special word for the two concierges. They are excellent and have given us very good advices and good restaurants. Because of them everything we did was superb. They deserve their clefs d’or ten times!

2025-02-15

The entire staff was amazing, they made us feel welcome from the second we walked in until we checked out three days later at 4am. This is a true 5 star hotel.

2025-02-15

Lovely stay at the hotel with very friendly & helpful staff

2025-02-14

Mes compliments aux deux concierges !

2025-02-14

The staff was outstanding and their professionalism was top notch.

2025-02-14

Grazie per l’ospitalità e complimenti a Marco, il suo benvenuto all’hotel fa la differenza!

2025-02-15

I would like to thank the staff and management for making my stay beautiful and memorable. The staff were amazing and very helpful, the hotel room and decor are elegant and very clean. The breakfast and restaurant meals are colourful and very tasty. I will definitely book a stay in this hotel when I am around Naples and it environs and recommend it to my friends and family. Thank you!

2025-02-13

The staff were all very friendly, welcoming, and helpful. Marco was great!

2025-02-13

Great service from Marco from the moment we arrived. Highlight for me was the breakfast service. Food delicious and beautifully presented.

2025-02-08

Grazie per la bellissima esperienza

2025-02-07

The hotel is beautiful, the service is exemplary, and the views are dreamy. What really impressed us the most was how the staff was able to be both warm/approachable and so efficient/professional at once. Marco especially made our stay feel special — his exuberance for this hotel is contagious. We left fully under the magical spell of Grand Hotel Parker’s.

2025-02-03

Thank you for a warm welcome.

2025-02-02

Many thanks to all the members of concierge desk

2025-02-01

Your front desk staff were exceptional. They were helpful with all of our needs. The laundry service was great as was the shoe shine service. My only suggestion is to warn travelers to watch carefully for the front entrance of the hotel, if driving and where the garage is in case they cannot park by the door. Also if due to traffic they miss the hotel, where they can turn around at. Napoli traffic is pretty intimidating to those not use to it.

2025-01-24

Pleasant staff

2025-01-24

Excellent

2025-01-22

My wife , me and our little dog want to thank you for your excellent service and hospitality in our seven days stay in your hotel . The friendly hospitality of the staff and the owner was a pleasant surprise and experience . Than you again. We will return as soon as possible .

2025-01-21

Your team are amazing. Congratulations on developing and supporting your people to provide a service second to none.

2025-01-21

Very warm friendly and hospitable. The staff were all excellent. Thanks.

2025-01-20

The team was consistently helpful and welcoming

2025-01-20

Thank you so much for an amazing hospitality. We really enjoyed our stay at hotel, staff was very professional, helpful and greeting with smile all the time.

2025-01-20

Everyone from receptionist to waiters to baggage handlers were happy, polite and amazing!

2025-01-18

All the staff were terrific, friendly and helpful. There was always someone ready if we needed anything. They all made our stay so enjoyable but we would particularly like to thank Alessandro in the George restaurant

2025-01-17

Special thanks to Alessandro who served us at breakfast! Very attentive and helpful!

2025-01-17

Alessandro from Bidders was amazing, as well as the lovely lady from the housekeeping.

2025-01-15

Alto livello .Tornerò. Grazie

2025-01-14

Complimenti sinceri alla proprietà e a tutto lo staff dell’hotel

2025-01-14

We had a great and memorable stay. Thank you to the entire staff at the property.

2025-01-13

The staff was very pleasant and helpful, as expected from a 5* hotel. Really congratulations to all of them. Breakfast staff full of courtesy and very professional.

2025-01-13

Everyone at the front desk and in the breakfast area was so kind and helpful. Housekeeping did a tremendous job keeping everything clean and shiny. Outstanding work by all.

2025-01-12

grazie per l'ottimo servizio

2025-01-07

Desidero ringraziare la direzione ed il personale dell'Albergo per l'accoglienza, la disponibilità e la professionalità dimostrate

2025-01-07

Thank you

2025-01-07

Per la cordialità e la professionalità

2025-01-07

Ottimo hotel e anche il personale

2025-01-07

Stato un soggiorno piacevole, abbiamo trascorso 3 notti nella vostra incantevole struttura, trovando una atmosfera gioviale e serena, avete un personale fantastico, professionale e competente.. la nostra camera ha rispettato le nostre aspettative, pulita, accogliente ed ampia.. Colazione perfetta, en la norma per un 5 stelle che si fa sentire e rispettare.. stato idilliaco fare la colazione ammirando il meraviglioso panorama sul golfo di Napoli.. Complimenti per la vostra adempiente professionalità ed eleganza..

2025-01-06

Servizio impeccabile. Dalla reception agli operatori della colazione e della terrazza.

2025-01-05

Tutto top complimenti.... Sarebbe bello avere una spa con servizio massaggi vorrebbe dire aggiungere la candelina sulla torta

2025-01-04

Grazie mile per accoglierci cosi bene. Tutto è stato meraviglioso. Gli lavoratori dell hotel, fantastici. Tutti simpaticissimi e anche col amore assoluto per i dettagli. Siamo stati super bene. Avete fatto dell nostro viaggio una esperienzia speciale. Ritorneremo!!

2025-01-03

Come sempre accoglienza magnifica, Fra reception, consierge, sala da pranzo, terrazza, tutti gentilissimi ed empatici. Grazie in particolare a Giovanni Torre Vallone e Andrea Prevosti, splendidi anfitrioni.

2025-01-03

I stay at many 5 star hotels and this hotel was outstanding. The entire staff was welcoming and attentive- from the doorman, front desk, restaurant, and housekeeping. The food was top notch. And the accommodations - from the rooms to the restaurants and lobby- conveyed a relaxed yet very elegant environment that incorporated old world and modernity. The breakfast on the terrazzo with the amazing menu selections will forever be part of my favorite memories of Napoli. If I could give you 20 stars I would. I will definitely return on my next visit to Naples and will recommend your hotel to all my friends and colleagues. Thank you.

2025-01-02

Your team, especially Marco, are kind and accommodating.

2025-01-02

Toujours de merveilleux moments dans cet hôtel que nous adorons depuis de nombreuses années et où nous passons des réveillerons inoubliables . L’accueil de toute l’équipe que nous connaissons depuis longtemps est toujours chaleureux. La soirée du réveillon a été parfaite et l’ambiance festive et joyeuse .Les repas sont d’une générosité incroyable , le service impeccable , la décoration merveilleuse. À l’année prochaine assurément et merci à tous pour la réussite de ces moments si singuliers

2025-01-01

Outstanding staff! Highest quality. Warm and inviting

2024-12-31

Gentilezza e Professionalità splendida di tutto il personale

2024-12-31

Tutto ottimo. Siete un team perfetto

2024-12-30

Grazie per la professionalità e disponibilità

2024-12-30

The staff in the upstairs lounge was always superlative, well dressed, well groomed, and wonderfully helpful. The view, of course, is remarkable; I always came to the lounge for sunrises with coffee. Housekeeping also excellent. I also loved the butterflied marble panels on floors and walls. Where did it come from?

2024-12-30

Many thanks to all. You made our stay very comfortable .

2024-12-29

Avete reso un piccolo sogno quest’esperienza, da rifare appena possibile. Siete andati benissimo in tutti i campi, dalla reception alle stanze al ristorante. Abbiamo anche lasciato una recensione su tripadvisor, ovviamente del tutto positiva. Grazie ed a ben rivederci!

2024-12-29

Vorrei ringraziare tutto il personale e il cameriere Adriano per l’accoglienza tornerò sicuramente .

2024-12-29

Thank you so all the staff whom made our stay enjoyable. We look forward to visiting again in the future.

2024-12-28

Staff without exception were excellent

2024-12-28

Enjoyed my day very much. Re my room, takes the first 24 hours to work out how all the light switches work. Also 25° is far too high for a standard setting for bedrooms. - 21° would be fine for everybody and save you money

2024-12-28

Staff eccezionale alla reception

2024-12-28

Fabulous hotel!

2024-12-28

Professionalità e disponibilità del personale costituiscono i punti di forza dell’hotel

2024-12-28

Tutto magnifico,grazie!

2024-12-27

they were so good

2024-12-27

Marco was amazing! Please promote him 🫶🏽

2024-12-25

Siamo stati davvero bene, ci torneremo

2024-12-25

Personale ultra competente, professionale e con la grande capacità di mettere tutti a proprio agio e soddisfare ogni richiesta.

2024-12-19

Thank You for an amazing experience!

2024-12-14

Marco was amazing when we checked in! Incredibly warm and helpful!

2024-12-13

Grazie a tutto il personale fantastico del Parker's, un grazie particolare a Giovanni Vallone per avermi ospitato e al concierge Marco Giuliano che sa conciliare professionalità e letizia in ugual misura

2024-12-11

Bravi

2024-12-09

Il manager dell’hotel Giovanni Torre Avallone e quello del bar Antonio Boccia (così come tutto lo staff) sono stati gentilissimi e altamente disponibili per rendere indimenticabile la nostra esperienza al Parker’s in occasione dell’inaugurazione di Parker’s Meets London.

2024-12-08

Ottimo lavoro. Un grazie speciale a Marco del Concierge.

2024-12-07

You have a fantastic team! They are a credit to the hotel. Please extend my thanks to Allesandro for the care he took with my mother who required vegans meals. She was very happy.

2024-12-07

All staff were exceptional, particularly Alessandro and his team in the restaurant. I am a vegan and they did their best to provide me with lovely vegan food. Thank you, Alessandro, waiting staff and chef.

2024-12-03

Ringraziamo e ci complimentiamo per l’accoglienza e la disponibilità ricevuta da parte di tutto lo staff

2024-12-01

COMPLIMENTI AL SIG. ANTONIO ED A TUTTO IL SUO STAFF PROFESSIONALI, COMPETENTI ED ACCOGLIENTI SOPRATTUTTO IN TERMINI DI RISPETTO E UMANITA'

2024-11-30

Marco was fantastic, very welcoming and energetic 😊, so was the gentleman who was taking our orders at the breakfast - very polite and patient.

2024-11-27

Marco's energy and enthusiasm was second to none. We loved having his assistance! Titziana was so welcoming, so friendly and extremely helpful to us every day! Connie was exceptional. I own a resort and am VERY particular about service excellence and immaculate cleanliness. She was amazing. I wish I could bring her back to Canada ☺️. Everything was beyond expectations. We will spread the word about Grand Hotel Parker's! 11/10

2024-11-26

We really enjoyed our stay at Parker’s, a highlight of our time in Naples. The hotel is very well equipped and the decorations are very tasteful.

2024-11-25

It was a beautiful experience, and I’m staying there again for sure

2024-11-25

Complimenti, tutto splendido. Grazie

2024-11-24

You have a beautiful hotel and excellent staff in all departments. We had a lovely time at Parkers and would like to commend Hadrian and Yolanda in particular for the warm and friendly service they gave us in the restaurant. Bravo!

2024-11-24

un grand merci pour votre professionalisme et votre gentillesse tant dans l'acceuil qu'au quotidien on s'est vraiment senti "a la maison chez nous et pas a l'hotel"

2024-11-24

J’ai l’habitude de séjourner dans des hôtels de luxe je peux vous assurer que le vôtre est au TOP.

2024-11-24

Buongiorno, vorrei ringraziarvi pela accoglienza e la bellissima terrazza che avete.

2024-11-23

Nous avons passé un très bon séjour Un personnel accueillant professionnel et souriant Mention special pour le chef et le restaurant Georges où nous avons passé une soirée exceptionnelle Merci à tous

2024-11-20

Excellent staff and service

2024-11-20

Everyone we met who was working at the Parker during our stay was friendly, helpful, and kind. We appreciated the help and advice we received very much.

2024-11-19

Me encantó el detalle de traerme una minitarta por mi cumpleaños. Pensé que era por mis compañeros de viaje y fue detalle del hotel. El servicio en general excelente. En las habitaciones con todo tipo de detalle.

2024-11-19

Thank you for a truely wonderful stay.

2024-11-18

È sempre bello soggiornare al Parker’s Grazie!!!

2024-11-18

Thanks for an amazingy stay.

2024-11-15

Please thank your Reception staff. They were all excellent.

2024-11-15

Reception and porters were absolutely excellent - professional, very helpful, polite and proactive

2024-11-14

Concierge gave helpful tipp for a Almafitana tour with driver (Aldo, experienced, recommended).

2024-11-12

Wonderful hotel, location and staff.

2024-11-12

Jérôme et Barbara LANGLAIS remercient le personnel de l'hôtel et particulièrement celui de la réception pour sa gentillesse et son aide apportées tout au long de notre séjour. Ce fut un reel plaisir.

2024-11-12

You were so accommodating and helpful in all ways.

2024-11-12

Your bed and pillows were by far the most comfortable in any hotel we have been too. perfect. You could use a comfortable chair in a room. Beautifully renovated.

2024-11-12

Bravo pour votre accueil et vos disponibilités constantes…

2024-11-12

Great stay, very helpful management and service, always courteous and friendly, ready to find solutions and make suggestions.

2024-11-11

Thank you for the very courteous service

2024-11-11

Marco and doormen so helpful

2024-11-11

Segnalo la gentilezza del Sig. Marco al front office

2024-11-10

Merci pour votre chaleureux accueil Un personnel très sympathique Un excellent séjour, nous reviendrons

2024-11-10

Front desk staff and room service staff are amazing. Always a kind word and very helpful. Always a smile for us. Also, housekeeping staff were very respectful and friendly.

2024-11-10

Thank you so much for making our stay so enjoyable. Your staff was helpful to us mulitple times over our stay and really made a good impression on us.

2024-11-09

Gracias a todos

2024-11-08

I left a review.

2024-11-07

Merci pour la gentillesse et le professionnalisme du personnel.

2024-11-06

Absolutely wonderful!! We're already planning a return trip.

2024-11-06

Wonderful stay! Thank you!

2024-11-05

Thank you to Marco who was a huge help and so warm and welcoming!

2024-11-04

I had an amazing stay. I did not want to leave. The breakfast and the sky bar were fantastic. I thought my stay was perfect.

2024-11-02

Thanks for having me.

2024-11-01

Un séjour magnifique dans une belle suite , et calme!! Malgre la route .. un personnel aimable et souriant . Le restaurant Georges est top ! Et les dejeuners et breakfast tres reussis . Bravo

2024-10-31

Staff and property excellent

2024-10-31

Gran hotel, las vistas de la Bahía de Nápoles son maravillosas, el staff del restaurante muy atento y eficaz. Las habitaciones muy amplias, cómodas y el baño igualmente amplio y muy bien surtido. El baúl-minibar es una preciosidad.

2024-10-30

fabulously helpful staff - from the lady who cleaned the room to the receptionists who ALL couldn't do enough.

2024-10-28

Due giorni da sogno

2024-10-27

Very engaged nice people!

2024-10-27

They went above and beyond for us. We had a driver pick us up at 5:30am so they packed a take away breakfast for us. We also had issues getting the tv to work and they came to the room to help us with that.

2024-10-27

Thank you. Lovely lady who cleaned our room was excellent.

2024-10-27

Friendliness of staff was exeptional.

2024-10-26

Marco on the concierge desk is a star. He as incredibly helpful before and during our stay and was so enthusiastic and welcoming.

2024-10-25

It was one of the best hotel stays we have experienced. Thank you.

2024-10-24

The service at the front desk was exceptional. We would highly recommend the hotel to friends.

2024-10-24

The breakfast team were always very welcoming, and friendly. The front of house team at George were superlative, the dining experience on our last night with you was unforgettable, a really lovely evening.

2024-10-23

Staff were absolutely outstanding, so very helpful and courteous, they made us feel incredibly welcomed throughout our brief stay.

2024-10-23

The entire staff was so wonderful. We had a lovely experience. From the amazing concierge to the wonderful staff at the restaurant, and the fastidious housekeeping team, everything was impeccable. I would highly recommend this hotel to anyone visiting Naples.

2024-10-23

We had a fabulous stay with you. What makes Grand Hotel Parker’s particularly special is the warm friendliness and professionality of all the staff.

2024-10-22

Marco is amazing!

2024-10-22

We were only at the hotel a few hours(325am departure for airport andarrived at 930pm) Not long enough to explore the hotels I do have clients coming in JUne!!

2024-10-22

First and foremost, the check in staff was simply amazing. As a matter of fact the same woman checked us in, confirmed our departure information when we came back from dinner and then checked us out the next day. She (and her staff) were polite and professional, and tended to our every need.

2024-10-22

Thank you so much - your team was so friendly, generous and prompt.

2024-10-22

Fantastic .. in every respect .. Grazie

2024-10-21

The front desk staff were very helpful and gracious. We truly appreciated the extra touches to help us celebrate our honeymoon.

2024-10-21

Please note terrible transfer service from airport. I had read conceirge was excellent, they were not for our stay.

2024-10-21

The service from all staff was excellent. Made what is a very impressive building, a very good hotel, the people that served with care and interest.

2024-10-21

Sono Francesco Montorsi e Vi ringrazio per offrire generosamente un we per la nostra asta URI. Io ho acquistato il voucher per me medesimo l'anno scorso e Vi ringrazio per avermi permesso di usufruirne anche fuori tempo massimo. Queste valutazioni della soddisfazione del cliente sono fatte per migliorarsi e mi permetto quindi di segnalare alcune cose circa la stanza: 1. nei due giorni di soggiorno non e' stato fatto il servizio serale di preparazione della camera per la notte; 2. L'insonorizzazione della porta di ingresso e' insufficiente. Il personale usa due porte di emergenza al piano le quali chiudendo sbattono ed il rumore si sente bene in camera. Io mi alzo comunque alle sei del mattino di mio ma a mio parere non va bene; 3. Il bagno e' un po' vecchieggiante. Questo detto: 1. cena e prima colazione eccellenti; 2. Personale del concierge, ricevimento, bell captain : gentili, professionali, rapidi. Abbiamo avuto tempo orrendo ma si capisce che con il sole la vista e' spettacolare. Tornero' sicuramente. Ancora grazie. Carissimi saluti Francesco Montorsi 335 251402

2024-10-20

Thank you very much for the lovely stay and wonderful time in Naples. The hotel is a true oasis in the city and we loved the comfort of our room, the amenities, hotel interior and history, and pleasant and helpful staff. If we come back to Naples in the future, Grand Hotel Parker's would be our number one choice.

2024-10-20

We had a difficult relationship situation occur as we were traveling and as a result we ended up needing to add a person to our reservation. When we arrived Salvatore was so professional and understanding. Even though we hadn’t been able to provide advance notice of the change he very kindly listened as we explained what was happening and he graciously offered to look into options for us. He turned the whole trip around for me and made me feel very cared for during a difficult time in my life. I believe his kindness made it so we all could enjoy the rest of our trip to Italy. Finding talented people with a heart for service is rare these days. I hope You appreciate how wonderful Salvatore is. The hotel was also beautiful and historic and we truly enjoyed the rooftop bar experience however it was all about the staff for me, everyone we encountered was so friendly and helpful. I hope to return for another visit soon and will Let everyone else know that I have found my new favorite hotel in the world.

2024-10-20

When our party arrived we had a situation of needing to have 3 guests in our room originally for 2. Salvatore and the team took excellent care in understanding our situation. He arranged a roll away bed and our room was beautiful, prepared each night, the three of us had peaceful nights of sleep! We enjoyed the rooftop lounge, and the team there was amazing as well! Offered some great dinner recommendations as well as just made us feel so welcome and special. After a long trip with some unexpected plans, the Grand Parker was the best place to end our trip. I will highly recommend this hotel and definitely come back! Thank you to Salvatore and team for being so gracious and classy and really showcasing great Italian service! We can’t thank you all enough. The hotel itself is gorgeous and really felt special and unique. Ciao!

2024-10-20

The staff is very well trained and responsive to client needs.

2024-10-19

Thank you for the beautiful experience, we already can't wait to return!

2024-10-19

The hotel is wonderful, we loved our stay. The staff in all areas were especially helpful and lovely. Marco, the concierge and Salvatore at the front desk were standouts, always there with suggestions and smiles. Thank you

2024-10-19

Marco and Salvatore great entire staff also great

2024-10-19

Vdry good team at reception and also in the excellent concierge.

2024-10-18

Titiana was very helpful to explain all of the amenities at check in. Marco helped us plan our free time. Luigi helped us with taxis. Everyone was very friendly and helpful.

2024-10-18

The menu at George Restaurant did not leave many choices for someone who doesn’t like fish. I was disappointed with the lack of personality of the staff. Our waiter made a muffled comment under his breath when he tried to detour our cheese selection to be our first course. It might not have been what the chef had suggested, but we are the customer and wanted the cheese to be our first course. Very disappointed with the attitude the server then gave us the rest of our evening.

2024-10-18

Un séjour magnifique, un établissement de grand standing. Je publierai un commentaire sur TripAdvisor.🤩

2024-10-17

great service by the front desk including coffee and breakfast to go!

2024-10-17

Thank you so much for your service which was over and above wgat was expected.

2024-10-16

Thanks to staff for their recommendations & friendliness.

2024-10-16

Very friendly and helpful.

2024-10-15

Ringraziamo Vincenzo per la bellissima accoglienza e organizzazione della nostra vacanza a Napoli.

2024-10-15

Everyone at the hotel was absolutely lovely and helpful - the front desk staff, luggage handlers and people who helped with taxis, and wait staff in the restaurant. It was also a lovely touch that the owner came around once a day to greet the guest.

2024-10-15

Wonderful stay and helpful staff.

2024-10-14

Very amicable courteous and professional staff and very kind attention for my husband’s birthday

2024-10-14

Grazie dell’accoglienza e del soggiorno

2024-10-14

Tutto al top

2024-10-13

We had a really wonderful time at Parker’s. My wife in particular was touched by the service when talking to the concierge. We’ll be sure to stay with you whenever we are in Napoli in the future.

2024-10-12

Felt very welcomed upon our arrival.

2024-10-12

Overall the hotel is excellent - discreet service very well delivered. The way our room was serviced was first class.

2024-10-12

Staff was outstanding from reception to concierge to management of the restaurant Very special service

2024-10-12

Professional service in every aspect; full circle - from all team members. Would be nice to have a newly furnished dinner area.

2024-10-12

Thank you our stay was magnificent and such a warm welcome

2024-10-12

RINGRAZIO LA DIREZIONE PER PROFESSIONALITA' E COMPETENZA

2024-10-11

Great front desk, Marco and the restaurant service staff.

2024-10-11

Exceptional service and wonderful experience, thank you

2024-10-11

Wonder team of people looked after us during our stay…..

2024-10-11

Fantastic service and facility. Thank you!

2024-10-10

Bravo à toute l équipe et spécialement à MARCO et VINCENZO

2024-10-10

Tutto perfetto-Grazie!

2024-10-10

The wonderful staff really made the stay for us.

2024-10-09

Thanks to all the staff. They were really professional and friendly. The owner Giovanni of the hotel came and greeted all the guests every breakfast and dinner. He was amazing.The style of the hotel is really classy

2024-10-09

Thank you very much for the upgrade. It made our first experience that much more special

2024-10-08

Thank you for a lovely stay.

2024-10-08

Grazie perché avete reso il nostro soggiorno indimenticabile. Ogni volta che soggiorniamo da voi sembra di tornare a casa

2024-10-08

Staff were wonderful, great customer service, very welcoming

2024-10-08

The entire staff is amazing!

2024-10-08

Truly the best hotel stay I think I have ever had. I will make a return trip to Naples just to stay with you again as it made my trip so relaxing and enjoyable.

2024-10-08

Sono tornato dopo qualche anno. Servizio sempre impeccabile. La vista dalla stanza e dalla terrazza e’ impagabile

2024-10-07

Many thanks to the people at the reception area, they are excellent!!!!! A big thank you to our friend Marco! Also the stuff at the Bidder Terrace, Cocktail's and All day dinning are SuperB.

2024-10-07

Staff was wonderfully accommodating with all of our needs. Thank you!

2024-10-07

Grazie per la magnifica accoglienza, un servizio impeccabile senza alcun minimo appunto

2024-10-08

From the moment we walked in the front doors of the Grand Hotel Parker’s we were made to feel very welcomed. Every staff member we encountered was friendly and helpful. Incredibly we were upgraded to the magnificent suite 415. We are very grateful for that kindness. A truly spectacular suite! At the reception desk Marco in particular was extremely helpful with recommendations and reservations. We thank everyone that made our three days so special.

2024-10-06

Thank you for a wonderful stay! Naples was our last stop in a 2-week, 5-city Italian Adventure. The Grand Hotel Parker's was the most luxurious and relaxing of our stays (seriously, I slept so well in that bed!). All of the staff we had interactions with made us feel welcome. My traveling companions aren't used to high-end travel and dining experiences, but the staff always made them feel welcome and they never felt out-of-place. Georges ... what can I say ... what an experience! Such a wonderful meal and our last before flying out the next morning. We couldn't think of a better end-cap to our trip. The food and the service were impeccable; well deserving of its 2nd Michelin star. Thank you again for helping to make our trip a memorable one.

2024-10-06

Grazie for a wonderful stay,!!!

2024-10-05

This is a lovely hotel with welcoming and friendly staff. The reception staff were exemplary as were those at breakfast.

2024-10-05

Thanks for the keychain when I brought down the letter in the bottle but were not staying long enough to idiot the aquarium

2024-10-05

The staff on the terrace was fantastic.

2024-10-04

Marco was great! Amazing personable service! Great energy!

2024-10-04

Thank you for a wonderful stay

2024-10-04

Thank you for such a warm welcome and making our Naples visit pleasant and memorable! Special thanks to Marco, you are amazing!

2024-10-04

Thanks to all the wonderful staff at this beautiful hotel! Each member of your team demonstrates excellence , along with warmth and graciousness.

2024-10-04

YOUR STAFF IS FANTASTIC

2024-10-04

The staff was always pleasant and more than willing to help with directions or restaurants. A beautiful hotel

2024-10-04

Thank you so much for making us feel welcomed and showing us what the hotel had to offer.

2024-10-03

We had a wonderful stay at the hotel. All was top notch, extremely personnable staff and very helpful…. Only thing I would say is they couldn’t change from €50 bill to smaller bills, but not a big issue!

2024-10-02

All staff, especially reception were extremely helpful and friendly.

2024-10-02

Lo adoro! Grazie mille.

2024-10-02

Our experience at your hotel was superb. My wife enjoyed every minute. The view from the restaurant was breath taking. Your staff was courteous and professional. They answered all of our questions and took time to help us whenever we needed it. I do not have the words to express our joy at our stay in your hotel. We travel frequently and this rates as one of the best hotels we have ever visited.

2024-10-02

Thank you for the wonderful time in Florence. We enjoyed our visit at your hotel.

2024-10-01

The staff are lovely

2024-10-01

Thanks to the great staff on reception

2024-09-30

Thank you so much for your attentiveness and world-class hospitality. It was an honor for us to stay at your hotel :)

2024-09-30

Very kind and helpful staff.

2024-09-30

Ringrazio il personale per averci organizzato il “Gender Reveal”, sono stati straordinari, in particolare Antonio alla Terrazza.

2024-09-30

Staff and management was professional, attentive and kind. Our stay was wonderful and we look forward to future stays!

2024-09-29

Excellent experience

2024-09-28

una notte ospite presso la vostra struttura....decisamente troppo poco. Grazie per l'accoglienza, la professionalità e quel buon umore partenopeo che da voglia di tornare a trovare voi e la vostra magnifica città!

2024-09-28

Everything was wonderful about our stay. The staff were all so helpful and kind. The room was great, the rooftop bar was great. We loved everything about it. Thank you!

2024-09-28

Your staff is amazing-friendly and attentive to detail. The rooms are amazing and we will surely recommend to others and return here as well when back in Naples!

2024-09-28

Elegant and professional entrance area and staff. Dining room staff eager to help and offer services

2024-09-28

Every member of the staff that we encountered was professional, gracious, and extremely helpful. Our room (106) was amazing! The terrace was a wonderful surprise for our final night in Europe. Our only disappointment was that we left early in the morning to catch our flight and were not able to enjoy the breakfast. The staff was kind enough to make us a “to go” bag. Wish we could have stayed another day!

2024-09-28

We love the hotel, beautiful view, beautiful art in the lobby, very accommodating staff. We will be back.

2024-09-28

I have taken the time to highlight the service because you have a beautiful hotel and some fantastic staff. I believe you care enough to invest in some training for the others. I want to compliment Marco for our welcome and Alessandro for his professional and friendly service. Housekeeping was excellent. We had reserved a table at George; unfortunately, I fell ill, and we cancelled, but I'm sure it would have been super. Finally, during our stay, it was my birthday, which someone kindly recognised with a cake! I was ill before leaving and didn't get to say thank you, so please pass on my delight and say a heartfelt thank you for a very kind gesture! If we ever come back to Naples, we will happily stay again. Thank you.

2024-09-27

Everyone at the hotel made our stay perfect in every way. The hotel is very beautiful, our room was extraordinary ,and the view from the Terrace is breathtaking. We appreciate all the help given to us by the concierge team and members of the staff. We loved our stay in Naples and look forward to a return to this special city and to your exceptional hotel. Thank you with all of our hearts. Nancy and Paul Buscemi

2024-09-26

Appreciate owner stopping by our breakfast table and introducing himself.. we were in a stressful situation trying to get back home and being at hotel was calming:

2024-09-26

The gentleman at the front desk was exceptional and exceeded my expectations. Giovani stopping by my table at breakfast to introduce himself was a special touch.

2024-09-26

You were wonderful.

2024-09-26

Thank you for a lovely stay and the upgrade on September 30. It was a lovely, lovely room and one that we would certainly request for a longer stay. We particularly enjoyed meeting the owner of the hotel. Just a lovely hotel.

2024-09-25

All was perfect thank you

2024-09-25

I would like to send a special thanks to Marco. He was fantastic and helpful in so many ways. He went above and beyond several times and always had a smile on his face. He is a fantastic asset to your team!

2024-09-25

Thanks to all staff who were excellent hosts.

2024-09-25

Everything was great

2024-09-25

Service, cleanliness, and overall experience were top notch! We can’t wait to return!

2024-09-25

Well done. Very pleasant experience!

2024-09-24

Staff went above and upon. They helped me with a taxi on Saturday night and I really appreciated it.

2024-09-24

Excellence!!! I already wrote a fantastic trip advisor review of your wonderful hotel

2024-09-23

I left my cell phone in the Bidder Terrace restaurant and the staff had it ready for me when I returned to retrieve the phone.

2024-09-22

Thank you so much to Francesco who looked after us brilliantly. He understood our problem and was so polite and helpful.

2024-09-22

The hotel was beautiful, the housekeeping staff does an amazing job, food was yummy with excellent service

2024-09-22

Overall it was very pleasant Salvatore and Marco were great at the front desk

2024-09-22

Stellar Performance of all staff. Impeccable service and care. Restaurant for dinner and breakfast was 5 star.

2024-09-21

Thank you to the reception staff assisting with our rental car issues.

2024-09-20

Everyone was so helpful

2024-09-20

We lived the Hotel and all staff were all kern to help

2024-09-19

So thankful for the welcoming staff and friendly, professional and courteous assistance at every opportunity.

2024-09-18

Wir haben schöne Tage verbracht und uns sehr wohl gefühlt. Vielen Dank.

2024-09-18

Front desk staff was great at both check-in, as well as departure.

2024-09-18

We really enjoyed our stay. Front desk was incredibly helpful. Loved the drinks terrace!