2025-05-29
Service was excellent. Helpful and very very polite. Great to meet the owner. First class hotel for certain!!!!
2025-05-29
I was so pleased with the warm reception of the Parker’s staff and Tiziana in particular, who was kind enough to have a boxed breakfast prepared for me when I had to leave for an early flight and couldn’t take advantage of the marvelous breakfast. Everyone was accommodating and helpful!
2025-05-29
Thank you for all you did for us during our stay there. And being able to fit us in an Extra night, when our flight was cancelled.
2025-05-28
Many thanks for this nice but too short stay!
2025-05-27
Everything was great! The checkin was very helpful and accommodating. We loved dinner on the terrace. A wonderful experience.
2025-05-26
Thanks for a lovely vacation at your hotel.
2025-05-26
We got to the hotel earlier than expected. Most hotels have you wait in the lobby and it's miserable. The staff had us go up to the terrace for a coffee. They had our rooms cleaned earlier so we were able to get in, take a nap and a shower and were ready to begin our tour at 4:30!! What a difference that made for us!
2025-05-26
Your hotel is superb and I really enjoyed my stay while in Naples. We had an overseas flight from the United States so we arrived around 10 am. After checking in, the reception employee graciously sent us to up relax in the restaurant with coffee and pastries while our rooms were being readied. We were amazed that we didn’t have to wait more than an 1.5 hours. This allowed us to rest a bit before meeting up with our tour group. Everything about our stay at your hotel was wonderful.
2025-05-25
Our entire stay was flawless. The staff was extremely attentive and courteous and responded to our requests.
2025-05-24
Service and hospitality is outstanding. From arrival with Alessandro valet to reception to concierge with Marco. A five star stay.
2025-05-24
gentili e sempre disponibili
2025-05-24
The staff is personal, attentive, and happy!
2025-05-23
Had a lovely time in a lovely hotel. Staff added to the experience.
2025-05-23
Delightful 3 night stay. Our room was spacious, charming and we enjoyed the terrace very much. We frequently dined, lunched and breakfasted on Bidder Terrace, with your delightfully attentive waiting staff. Meals were delicious, along with the spectacular view. Thank you for kind hospitality!! Would not hesitate to recommend to friends.
2025-05-22
Very Impressed with meeting Owner of Hotel!
2025-05-22
Thank you for the exceptional hospitality during our short stay. The breakfast bags were completely unexpected and very much appreciated!
2025-05-22
Outstanding service with tremendous courtesy! Wholesomely enjoyed!!!
2025-05-22
I cannot thank the concierge Marco enough for going out of his way to have our stay the happiest and most beautiful experience of my life. The breakfast staff were generally 100% and all very welcoming and hardworking. My husband and I felt especially welcome. There was only one morning when breakfast was slightly mixed up but I could totally understand as the breakfast area was bustling. I loved every moment of the stay and everyone was extremely welcoming.
2025-05-21
Our very special thanks to Marco for his patience and expertise in helping us to navigate the many opportunities available to us in the city of Naples. We also very much appreciated his ability to speak such good English as our Italian is very limited. Grazie Mille Marco! Also a huge thanks to the front desk -the porters - everyone of them was polite and eager to help make our stay at the Parker’s a positive experience-Bravo! Lastly-the owner stopped by our breakfast table to introduce himself and welcome us-a very nice gesture of hospitality.
2025-05-21
Awesome experience
2025-05-21
The hotel and staff were superb.
2025-05-21
I've never been more impressed with any hotel as much as I was with yours. It truly was perfection in every way.
2025-05-20
Personnel formidable très gentil
2025-05-20
Thank you to all of the hard working staff in reception
2025-05-20
Our welcome by Marco was so lovely, he made us feel very special upon arrival.
2025-05-20
A beautifully maintained hotel with an excellent front desk and concierge staff.
2025-05-19
Everyone was really fantastic, and the view from the restaurant was amazing. Nothing but good things to say for all the staff, from check in, to concierge, to the staff in the Bidder Terrace. I wish I had written down some names to mention, but suffice it to say everyone was great!
2025-05-19
Lovely hotel with spectacular view. Would love to come back as my stay was too short. Beautiful classic design; nice amenities and very friendly but professional staff. It made my first time in Italy quite memorable. Perfect place to begin a fabulous vacation in Italy.
2025-05-18
Wonderful hotel, amazing service, delicious food and drinks.
2025-05-18
Friendly and efficient front desk staff. Easy and seamless check-in. Thank you for a wonderful visit!
2025-05-16
Team helped us prepare a breakfast box to go knowing we were going to be leaving very early. They also remembered us without us telling them our room numbers (we were a big group) Thank you for the lovely gesture!
2025-05-16
Thank you so much to Marco and concierge team as well as front desk staff and restaurant staff everyone was so helpful, kind and accommodating.
2025-05-15
The concierge when we checked in was amazing. I real jewel in your hotel.
2025-05-14
It was a pleasure staying in the hotel. The restaurant staffs were excellent
2025-05-13
Beautiful hotel and service!
2025-05-13
Very professional and attentive to the needs of the client, a truly asset to the hotel.
2025-05-13
Most staff were professional and service oriented. One front desk person Martina was outstanding in professionalism, helpfulness and authenticity of customer service. She is an asset to your team and contributed positively to our stay. Although the cleaning staff did a great service their timeliness is an area I believe could be improved. Although we requested and understood service would be so done it wasn't requiring us to leave the room on a few occasions for service.
2025-05-12
Merci pour votre accueil chaleureux.
2025-05-12
Amadeus was so accommodating and friendly. He made our light dinner.
2025-05-12
Amabilidad y profesionalidad. Encantados de haberlos escogido
2025-05-12
Hola; hemos estado felices en nuestra estadía en el Hotel. La gente es muy amable y han resuelto todas nuestras dudas y están dispuestos a colaborarnos en todo. Sin duda recomendaremos el Hotel.
2025-05-12
We enjoyed our stay very much. The staff were great and very helpful. The breakfast and view was fantastic.
2025-05-12
Complimenti per tutta la accuratezza e la delicatezza riscontrate nella vostra struttura
2025-05-11
Nn posso fare altro che ringraziare.
2025-05-10
Concierge service was exceptional
2025-05-10
Only for one night but a lovely stay. Lovely service and communication from everyone who helped or served us.
2025-05-10
Everyone was wonderful. Reception and the dining experience was perfect
2025-05-10
3 gg stupendi , panorama mozzafiato e cibo meraviglioso. Grazie
2025-05-09
MARIANA, THE CONCIERGE, WAS EXTREMELY CORDIAL & HELPFUL.
2025-05-09
Es war alles perfekt vom ersten Moment bis zur Abreise. Besser geht es nicht.
2025-05-09
Every single person working at the hotel was AMAZING!!! Best hotel I’ve ever stayed at!
2025-05-09
As soon as we walked in the door to check in the staff was amazing. We were treated like a King and a Queen. The front desk, the concierge, the rooftop staff were all so attentive. This was one of the best experiences we’ve ever had at any hotel. Thank you!
2025-05-09
The whole staff was amazing.
2025-05-08
Thank you for being an attentive and pleasing staff.
2025-05-08
The reception staff were delightful and very helpful. The breakfast staff gave a mixed performance in terms of waiting times - when the two young ladies were doing breakfast, it worked perfectly.
2025-05-08
Start to finish staff was awesome
2025-05-06
Front desk, maid service & restaurant employees went out of their way to help.. very comfortable & relaxing stay .. much thanks!
2025-05-06
Excellent restaurant and hotel staff. Enjoyed staying at hotel. Great food and cocktails. View of Amalfi coast was spectacular
2025-05-06
We loved the accommodations, service and staff at the hotel. We received outstanding service from the front desk, specifically Vicenzo and the wait staff at Bidder's Terrace Rooftop restaurant, our favorite servers were Manuela, Augustine and Luca. All staff were amazing and made our short stay wonderful. I definitely will choose Grand Hotel Parker's on a return to Napoli and would recommend your fantastic establishment to family and friends visiting the region. Grazie!
2025-05-06
Great service - from the whole team - very customer oriented- thank you very much From me and my wife -
2025-05-05
We enjoyed our stay very much!
2025-05-05
Best Service ever!
2025-05-04
Personale squisito e disponibilissimo
2025-05-04
Everyone and everything was exceptional!! Thank you for the fantastic accommodations, meals and service.
2025-05-04
Every body was nice and helpful specially Marco
2025-05-04
Thanks to Dalio for finding our luggage!
2025-05-02
The front desk staff was exceptionally welcoming, hospitable and knowledgeable.
2025-05-02
Thank you for your involvement in order to have a lovely stay and to want to return
2025-05-01
Caro Giovanni, avete un albergo meraviglioso con un’atmosfera splendida e un servizio fantastico; ci siamo divertiti moltissimo e speriamo di tornare. I nostri migliori auguri, Paul e Joanne Lindwall
2025-05-01
Thanks to Marco, Vincenzo and the lovely tall blond waitress we served us at breakfastw
2025-04-30
Such a wonderful hotel. The rooms, breakfast on the terrace and dinner was all amazing
2025-04-30
Marco at reception is outstanding! Courteous, fun and competent. He made our stay memorable!
2025-04-29
Thank you I appreciate your commitment to excellence
2025-04-28
A special thanks to Vincenzo who was super organising our trip to Positano & recommending a traditional Pizza Restaurant All in a lovely Guy Another special thanks to Augustino In the Restaurant He not only made us laugh He is amazing at his job Made us feel special Great sense of humour Lovely guy Many thanks to all the staff in the restaurant & bar , who were not only very presentable , made us feel special and fabulous at their jobs The cleaner of our room was lovely and very good at her job We would definately recommend your lovely hotel The views are amazing Unfortunately for us it rained most of the time , however the attentiveness of your staff helped us to overcome this We enjoyed Napoli Grazie Mille per Tutti
2025-04-28
Ringrazio il personale di accoglienza, gentili, cordiali e ci hanno veramente fatto sentire dei “vecchi” amici. Complimenti al personale addetto alla gestione delle camere, efficienti e discreti.
2025-04-28
Complimenti per la qualità di ogni servizio offerto e soprattutto del personale, veramente impeccabile, amichevole, empatico e con un livello di competenza e professionalità veramente eccezionali.
2025-04-28
Sinceri complimenti ai responsabili alla Reception e all'intero staff presente al bar e durante la colazione. Martini cocktail superlativo. Grazie
2025-04-26
Your reception of our family was truly exemplary!! On all levels!!
2025-04-26
Wonderful staff in the restaurant and at the front desk.
2025-04-26
We stayed in many beautiful 5 star hotels on this trip, but you all made us feel you were part of our adventure and there to help us with it. Marco is a true gem and rest of staff is wonderful..as I said all made us feel as if you were part of this grand adventure we were on. Was so sad we only had the one night with you..
2025-04-26
The only thing i didn’t like was poached egg served in a bowl. You cannot eat them without a spoon, which is not pleasant. Just a small point. We had a lovely stay thank you.
2025-04-25
Bravo, merci
2025-04-23
One of the best hotel stays we have ever had in both comfort and service Thank you
2025-04-23
We really enjoyed grand hotel Parker’s: the hotel, the view, the location, the food at the Bidder Terrace, the cleanliness and above all the warm athmosphere and the friendly and helpful staff. Grazie mille!
2025-04-23
All of your staff should be highly praised, going above and beyond to suggest places to visit and how to travel there. We can't recommend your hotel enough - Thank you
2025-04-23
Thanks to Marco for making us feel so welcomed after we had immediately arrived from the airport!
2025-04-23
Excellent service. Very memorable stay. Will come again
2025-04-22
Thank you for making our first vosit to Naples so wonderful
2025-04-22
Excellent stay, very welcoming and friendly service from start to finish
2025-04-22
Siamo stati benissimo, giusto equilibrio tra tradizione storia confort e servizi per la quotidianità contemporanea! personale estremamente gentile e attento e simpatico!
2025-04-22
Thank you to the excellent front office staff and concierge.
2025-04-22
Merci beaucoup pour l’accueil et l’ensemble des attentions réservées Merci à Jolanda pour nous avoir fait goûter la « pastiera »
2025-04-20
We were visiting from Colorado USA as a group organized by Susan Whitson travel. The staff was fantastic and the property was wonderful. Thank you! We will be back …
2025-04-20
Thank you Alexsandro for taking a good care of us at breakfast. We appreciated it. Will definitely come back if visit Napoli.
2025-04-19
Almost without exception, the hotel staff were outstanding. This includes the restaurant, reception and room cleaning staff who were all so attentive and helpful.
2025-04-19
Personnel exceptionnel
2025-04-19
The stay in Parkers Hotel was perfetto
2025-04-17
grande professionalità, pulizia, ordine rigore!
2025-04-17
Marco and Vincenzo were fantastic! Knowledgeable and kind
2025-04-16
The front desk staff and doorman were so welcoming! Very pleasant and helpful to converse with. The hotel and rooms were very clean and room every detail was attended to.
2025-04-16
All staff was exceptionally friendly and professional. We were even given a short tour of the hotel upon arrival. The concierge that did this was awesome (unfortunately don’t remember his name but his picture is on the map). The room was very beautiful though the view from our room was not. The cleaning/turn down service did an excellent job and went above and beyond.
2025-04-16
Merci pour la très belle suite offerte en surclassement
2025-04-15
Tutto fantastico
2025-04-15
Thank you everyone for making our stayed so memorable. From arranging driver at airport, bellboy helped with luggage, concierge helped map out what to do around town. scheduled next day Pompeii tour. Dine in restaurant during a wedding. The servers were super attentive and even meet my special diet requests. From the front desk from checked in to checked out, it was just absolutely awesome experienced. Top notch services!!! Beavo.
2025-04-15
We appreciate that you provided a bag breakfast for us because we had to leave for the airport very early. We enjoyed our bag breakfast, partly before we departed from Naples and partly in London. Thank you very much. By the way, the pastry in our bag breakfast lasted until we arrived in L.A., where we finished it off with a nice cup of coffee/hot chocolate.
2025-04-14
complimenti ! sono stati 4 giorni di massimo relax grazie alla bella struttura ben gestita in ogni particolare
2025-04-14
Splendido albergo di grande tradizione con personale gentilissimo e un ristorante con due stelle pienamente meritate.unico neo il balconcino della stanza su un cortile inguardabile.
2025-04-14
Siete oramai un punto fisso durante i nostri soggiorni a Napoli. La vostra accoglienza, la cura dei dettagli, la gentilezza di tutto lo staff rendono il nostro soggiorno speciale. A presto! Elisabetta Maccechini
2025-04-13
Your staff are both helpful and readily available. They are pleasant to speak to and engaging at all times.
2025-04-13
Thank you for the wonderful stay. The hotel was wonderful and the staff was great
2025-04-13
House keeping excellent. Stayed 4 nights and room was really well cleaned. Bed very comfortable and room was lovely. All staff through hotel were excellent. A great stay and we would recommend you highly.
2025-04-12
The entire staff was helpful and pleasant. Thank you!
2025-04-12
We thoroughly enjoyed our stay, extremely comfortable and delicious breakfast, thankyou to you all.
2025-04-13
The Manager that welcomed us to the hotel and gave us a tour was one of the friendliest and helpful person we encountered on our trip. His rating was 10+.
2025-04-12
Una accoglienza calorosa e un team professionale hanno reso il nostro soggiorno davvero piacevole. Ottima colazione.
2025-04-11
To everyone, especially Marco and Vicenzo
2025-04-11
Many thanks for a very good stay
2025-04-10
I would like to thank the team for a great time at your hotel. I will always choose grand Parker when in Naples.
2025-04-10
Very friendly, helpful and according to the standards of luxury hotel
2025-04-09
Wonderful staff: friendly, helpful, insightful. Marco, in particular, made our stay outstanding with his advice and suggestions.
2025-04-09
Vinchinzo
2025-04-09
Thank you so much for the warm welcome, amenities, wonderful attentive and gracious Staff. The view of the Bay of Naples from our room and the delicious choices on , the roof top breakfast, Fantastico! Mary
2025-04-09
Staff all very friendly and professional. Hotel very clean. Room tidying and facilities excellent eg water, coffee, toiletries Amazing view!
2025-04-09
The staff were wonderful throughout, but I have to give special mention to Tatiana (sorry if wrong spelling) on the front desk. She went above and beyond to make our stay joyous from the moment we met her on arrival right through to when we left. Super helpful, super pleasant and super informative on the area. A real asset to your hotel. As I say though the entire staff were pleasant and helpful throughout and a real compliment to the hotel.
2025-04-08
Thank you for making our wedding anniversary so special.
2025-04-08
Thank you to all the staff for a wonderful stay. Everyone was kind and friendly and the breakfasts were delicious, the staff were speedy but it felt like you had all the time in the world, with no pressure to finish. Nothing was too much trouble. Excellent
2025-04-07
Fantástica atención en recepción y sobre todo en la planta de restauración
2025-04-07
Thank you for making our stay comfortable, enjoyable and relaxing in your beautiful hotel. A big thank you to all you staff.
2025-04-06
Wonderful hotel. Service from every staff member was stellar. Kudos to your training regimen. Efficient and welcoming at the same time. That is a hard balance to achieve. Thank you!
2025-04-04
Albergo tenuto e gestito molto bene
2025-04-04
Thank you for looking after us again Giovanni, vencenzo Marko x
2025-04-03
Alexandro, the maitre de was exceptional. Your downstairs reception area is beautiful and your concierge team very professional. Overall, great hotel.
2025-04-01
Accoglienza straordinaria …
2025-04-01
Thank you Marco and the entire team. Everyone was very friendly and willing to help us with all our questions.
2025-04-01
Grazie mille !
2025-04-01
Thank you very much for the great hospitality and services you provided to us !
2025-03-30
Great stay, if only for one night. The reception staff were excellent and very helpful, thank you very much and hope to visit again so.
2025-03-28
thanks to the wonderful staff at the front desk! Very helpful and welcoming.
2025-03-27
Felicidades y gracias por sus atenciones.
2025-03-26
Thank you for arranging the travel agent rate and the generous bottle of wine on arrival.
2025-03-26
Tout était parfait
2025-03-24
Nous tous tenons à vous remercie pour l’excellent accueil , service de conciergerie avec les conseils très avisés et leurs gentillesse ainsi que le staff du restaurant pour leurs l’efficacité et le service bar de haute qualité. Chambres très agréables moderne avec une touche humoristique charmante Nous avons passé un agréable séjours grâce à vous tous . Nous retournons surment à Naples et Biensur au Parker Hôtel
2025-03-24
Vorrei ringraziare tutti voi per il bellissimo soggiorno trascorso. Ritorneremo. Grazie
2025-03-24
Concierges extrêmement à l écoute et sympathiques Femme de chambre très bienveillante Jeunes femmes à l accueil extrêmement Agréables et disponibles comme tout le personnel d ailleurs Très bon séjour à recommander
2025-03-23
Special thanks to the entire team. I wish I was able to stay longer. I will continue to strongly recommend the property to both customers and my family. Thank you for making me feel so welcome. Special thanks to Giovanni and Vincenzo; and a big thanks to the housekeeping team!
2025-03-22
Staff is the best-this is our 5 stay and will always choose The Parker’s over any other hotel. It’s like coming home.
2025-03-22
All the staff were wonderful, especially those who arranged an early breakfast for us on the first day. Thanks very much, greatly appreciated,
2025-03-19
Thanks for these great 2 days we stayed with you!
2025-03-19
We loved the aquarium visit. We would not have thought to visit except for your generous gift.
2025-03-19
Thanks from the Fahey family, you gave our Italian adventure a great send off after 10 days. We will see you again!!
2025-03-19
Accueil 5 étoiles, charmant personnel Tout le monde est à l’écoute, très souriant Une des hôtesses d’accueil est française, elle nous a tout expliqué à notre arrivée et nous a très bien renseigné sur la ville Les serveurs du restaurant sont très agréables, souriants et accueil +++ Excellent petit déjeuner Tout est parfait dans cet hôtel, et tout est beau et très propre Le monsieur qui monte les bagages est très agréable et nous salue à chaque fois, très souriant Nous sommes vraiment ravis, nous reviendrons la prochaine fois Excellent emplacement
2025-03-19
Thanks to Vincenzo and Marco and Alessandro and all the others for such a lovely visit!
2025-03-19
Excellent service from Marco and Vincenzo both before and during our stay.
2025-03-19
Grazie a tutto lo staff per l'ospitalità, gentilezza ed estrema cura dei dettagli!
2025-03-10
Die Mitarbeiter an der Rezeption waren super.
2025-03-10
Bonjour nous tenons à remercier chaleureusement Marco concierge qui a été parfait
2025-03-08
A special thanks to Marco who could not have been more pleasant and welcoming! His warm smile greeted us every time! Also very sweet and helpful were Paulo and Anna. Please give them our warmest thanks.
2025-03-08
I really appreciate your business. Thank you very much!
2025-03-08
Un énorme merci à l’ensemble de l’équipe
2025-03-02
a tutto lo Staff Parker's il migliore di sempre !!
2025-03-01
Both my wife and myself agree that our stay with you was the best we have had, the customer service and the attention to detail where exceptional. We cannot speak highly enough of all the staff and their willingness to provide the best experience possible.
2025-02-28
Merci à Marco pour son accueil, ses conseils et sa joie Autres personnes très sympathiques également
2025-02-27
Room was amazing. Place was so nice. We loved it
2025-02-27
This was a delightful stay at Parker's. We loved the hotel and our room and the staff were excellent. Special thanks to Marta for all her help with our reservation and to the wonderful Marco, who was extremely helpful with our dinner recommendations and reservations and so welcoming!
2025-02-26
Gestione top
2025-02-26
Siete il top
2025-02-24
Fantastico! Come a casa con molto gentile sttenzioni de tutto il personale, GRAZIE!!
2025-02-24
Congratulations for the excellent entire team!
2025-02-24
It was just wonderful. Very nice
2025-02-24
Front desk and bell men were great upon check in anb departure
2025-02-23
Un grand merci à toute l’équipe ! Nous avons passé un séjour merveilleux à Naples grâce à vous. Nous reviendrons avec plaisir la prochaine fois ! À bientôt !
2025-02-23
Special Thank you! A perfect time. The art, the view, and the attention to detail was top notch! The hidden message in the bottle, I will keep my treasure forever it's about the memories. Please give extra thanks to our maid Connie, she always answered me in a smile and made sure we were perfect like the rest of your professional staff.
2025-02-22
I had a wonderful stay at your hotel. Staff were very helpful and service excellent
2025-02-22
We had a wonderful stay and everyone was kind and helpful.
2025-02-22
A truly wonderful stay; thank you. Every moment was perfect- great advice on where to go, what to see and where to eat, wonderful stories about the hotel’s history and so kind with the children.
2025-02-22
Un grazie al personale al ricevimento per aver prontamente accolto una richiesta con cortesia e professionalità.
2025-02-21
From the front desk to the top floor restaurant the staff at the Parkers was exceptional - kind, knowledgeable and so pleasant to deal with.
2025-02-20
Sinceri complimenti a tutto lo staff e grazie di tutto. Bellissimi sorrisi spontanei ed AUTENTICI 😊
2025-02-20
We had a wonderful stay. Many thanks.
2025-02-20
Your hotel is elegant and perfect in every way! We loved our stay with you!
2025-02-20
My compliments for a very attentive staff from breakfast to room service, kitchen to housekeeping, arrival to departure!
2025-02-20
Un hotel dove si respira "l'Arte dell'Accoglienza" di altissimo livello. Complimenti a tutto lo staff.
2025-02-20
Complimenti per tutto, per la struttura, per il personale molto gentile e disponibile, per i servizi. grazie per l'accoglienza. Stefania e Michele Arrighetti
2025-02-19
Beautiful hotel. Wonderful bed. Fantastic service. Above and beyond in every way.
2025-02-18
Thanks for a wonderful time and accommodating requests quickly as well as giving great suggestions for dinner and places to go. Will definitely stay here next visit as well.
2025-02-17
Complimenti alla gentilezza ed alla professionalità del personale che ha evidenziato un solare amore partenopeo nei confronti di noi ospiti.?
2025-02-16
La gentilezza all’accoglienza e durante tutti nostri soggiorno é stata outstanding
2025-02-16
Superb stay at the Parker’s. Everything was very good. A special word for the two concierges. They are excellent and have given us very good advices and good restaurants. Because of them everything we did was superb. They deserve their clefs d’or ten times!
2025-02-15
The entire staff was amazing, they made us feel welcome from the second we walked in until we checked out three days later at 4am. This is a true 5 star hotel.
2025-02-15
Lovely stay at the hotel with very friendly & helpful staff
2025-02-15
I would like to thank the staff and management for making my stay beautiful and memorable. The staff were amazing and very helpful, the hotel room and decor are elegant and very clean. The breakfast and restaurant meals are colourful and very tasty. I will definitely book a stay in this hotel when I am around Naples and it environs and recommend it to my friends and family. Thank you!
2025-02-14
Grazie per l’ospitalità e complimenti a Marco, il suo benvenuto all’hotel fa la differenza!
2025-02-14
Mes compliments aux deux concierges !
2025-02-14
The staff was outstanding and their professionalism was top notch.
2025-02-13
Great service from Marco from the moment we arrived. Highlight for me was the breakfast service. Food delicious and beautifully presented.
2025-02-13
The staff were all very friendly, welcoming, and helpful. Marco was great!
2025-02-08
Grazie per la bellissima esperienza
2025-02-07
The hotel is beautiful, the service is exemplary, and the views are dreamy. What really impressed us the most was how the staff was able to be both warm/approachable and so efficient/professional at once. Marco especially made our stay feel special — his exuberance for this hotel is contagious. We left fully under the magical spell of Grand Hotel Parker’s.
2025-02-03
Thank you for a warm welcome.
2025-02-02
Many thanks to all the members of concierge desk
2025-02-01
Your front desk staff were exceptional. They were helpful with all of our needs. The laundry service was great as was the shoe shine service. My only suggestion is to warn travelers to watch carefully for the front entrance of the hotel, if driving and where the garage is in case they cannot park by the door. Also if due to traffic they miss the hotel, where they can turn around at. Napoli traffic is pretty intimidating to those not use to it.
2025-01-24
Pleasant staff
2025-01-24
Excellent
2025-01-22
My wife , me and our little dog want to thank you for your excellent service and hospitality in our seven days stay in your hotel . The friendly hospitality of the staff and the owner was a pleasant surprise and experience . Than you again. We will return as soon as possible .
2025-01-21
Your team are amazing. Congratulations on developing and supporting your people to provide a service second to none.
2025-01-21
Very warm friendly and hospitable. The staff were all excellent. Thanks.
2025-01-20
Thank you so much for an amazing hospitality. We really enjoyed our stay at hotel, staff was very professional, helpful and greeting with smile all the time.
2025-01-20
The team was consistently helpful and welcoming
2025-01-20
Everyone from receptionist to waiters to baggage handlers were happy, polite and amazing!
2025-01-18
All the staff were terrific, friendly and helpful. There was always someone ready if we needed anything. They all made our stay so enjoyable but we would particularly like to thank Alessandro in the George restaurant
2025-01-17
Special thanks to Alessandro who served us at breakfast! Very attentive and helpful!
2025-01-17
Alessandro from Bidders was amazing, as well as the lovely lady from the housekeeping.
2025-01-15
Alto livello .Tornerò. Grazie
2025-01-14
We had a great and memorable stay. Thank you to the entire staff at the property.
2025-01-14
Complimenti sinceri alla proprietà e a tutto lo staff dell’hotel
2025-01-13
Everyone at the front desk and in the breakfast area was so kind and helpful. Housekeeping did a tremendous job keeping everything clean and shiny. Outstanding work by all.
2025-01-13
The staff was very pleasant and helpful, as expected from a 5* hotel. Really congratulations to all of them. Breakfast staff full of courtesy and very professional.
2025-01-12
grazie per l'ottimo servizio
2025-01-07
Stato un soggiorno piacevole, abbiamo trascorso 3 notti nella vostra incantevole struttura, trovando una atmosfera gioviale e serena, avete un personale fantastico, professionale e competente.. la nostra camera ha rispettato le nostre aspettative, pulita, accogliente ed ampia.. Colazione perfetta, en la norma per un 5 stelle che si fa sentire e rispettare.. stato idilliaco fare la colazione ammirando il meraviglioso panorama sul golfo di Napoli.. Complimenti per la vostra adempiente professionalità ed eleganza..
2025-01-07
Desidero ringraziare la direzione ed il personale dell'Albergo per l'accoglienza, la disponibilità e la professionalità dimostrate
2025-01-07
Thank you
2025-01-07
Ottimo hotel e anche il personale
2025-01-07
Per la cordialità e la professionalità
2025-01-06
Servizio impeccabile. Dalla reception agli operatori della colazione e della terrazza.
2025-01-05
Tutto top complimenti.... Sarebbe bello avere una spa con servizio massaggi vorrebbe dire aggiungere la candelina sulla torta
2025-01-04
Grazie mile per accoglierci cosi bene. Tutto è stato meraviglioso. Gli lavoratori dell hotel, fantastici. Tutti simpaticissimi e anche col amore assoluto per i dettagli. Siamo stati super bene. Avete fatto dell nostro viaggio una esperienzia speciale. Ritorneremo!!
2025-01-03
I stay at many 5 star hotels and this hotel was outstanding. The entire staff was welcoming and attentive- from the doorman, front desk, restaurant, and housekeeping. The food was top notch. And the accommodations - from the rooms to the restaurants and lobby- conveyed a relaxed yet very elegant environment that incorporated old world and modernity. The breakfast on the terrazzo with the amazing menu selections will forever be part of my favorite memories of Napoli. If I could give you 20 stars I would. I will definitely return on my next visit to Naples and will recommend your hotel to all my friends and colleagues. Thank you.
2025-01-03
Come sempre accoglienza magnifica, Fra reception, consierge, sala da pranzo, terrazza, tutti gentilissimi ed empatici. Grazie in particolare a Giovanni Torre Vallone e Andrea Prevosti, splendidi anfitrioni.
2025-01-02
Your team, especially Marco, are kind and accommodating.
2025-01-02
Toujours de merveilleux moments dans cet hôtel que nous adorons depuis de nombreuses années et où nous passons des réveillerons inoubliables . L’accueil de toute l’équipe que nous connaissons depuis longtemps est toujours chaleureux. La soirée du réveillon a été parfaite et l’ambiance festive et joyeuse .Les repas sont d’une générosité incroyable , le service impeccable , la décoration merveilleuse. À l’année prochaine assurément et merci à tous pour la réussite de ces moments si singuliers
2025-01-01
Outstanding staff! Highest quality. Warm and inviting
2024-12-31
Tutto ottimo. Siete un team perfetto
2024-12-31
Gentilezza e Professionalità splendida di tutto il personale
2024-12-30
Grazie per la professionalità e disponibilità
2024-12-30
Many thanks to all. You made our stay very comfortable .
2024-12-30
The staff in the upstairs lounge was always superlative, well dressed, well groomed, and wonderfully helpful. The view, of course, is remarkable; I always came to the lounge for sunrises with coffee. Housekeeping also excellent. I also loved the butterflied marble panels on floors and walls. Where did it come from?
2024-12-29
Thank you so all the staff whom made our stay enjoyable. We look forward to visiting again in the future.
2024-12-29
Vorrei ringraziare tutto il personale e il cameriere Adriano per l’accoglienza tornerò sicuramente .
2024-12-29
Avete reso un piccolo sogno quest’esperienza, da rifare appena possibile. Siete andati benissimo in tutti i campi, dalla reception alle stanze al ristorante. Abbiamo anche lasciato una recensione su tripadvisor, ovviamente del tutto positiva. Grazie ed a ben rivederci!
2024-12-28
Fabulous hotel!
2024-12-28
Tutto magnifico,grazie!
2024-12-28
Staff without exception were excellent
2024-12-28
Enjoyed my day very much. Re my room, takes the first 24 hours to work out how all the light switches work. Also 25° is far too high for a standard setting for bedrooms. - 21° would be fine for everybody and save you money
2024-12-28
Professionalità e disponibilità del personale costituiscono i punti di forza dell’hotel
2024-12-28
Staff eccezionale alla reception
2024-12-27
Marco was amazing! Please promote him 🫶🏽
2024-12-27
they were so good
2024-12-25
Siamo stati davvero bene, ci torneremo
2024-12-25
Personale ultra competente, professionale e con la grande capacità di mettere tutti a proprio agio e soddisfare ogni richiesta.
2024-12-19
Thank You for an amazing experience!
2024-12-14
Marco was amazing when we checked in! Incredibly warm and helpful!
2024-12-13
Grazie a tutto il personale fantastico del Parker's, un grazie particolare a Giovanni Vallone per avermi ospitato e al concierge Marco Giuliano che sa conciliare professionalità e letizia in ugual misura
2024-12-11
Bravi
2024-12-09
Il manager dell’hotel Giovanni Torre Avallone e quello del bar Antonio Boccia (così come tutto lo staff) sono stati gentilissimi e altamente disponibili per rendere indimenticabile la nostra esperienza al Parker’s in occasione dell’inaugurazione di Parker’s Meets London.
2024-12-08
Ottimo lavoro. Un grazie speciale a Marco del Concierge.
2024-12-07
All staff were exceptional, particularly Alessandro and his team in the restaurant. I am a vegan and they did their best to provide me with lovely vegan food. Thank you, Alessandro, waiting staff and chef.
2024-12-07
You have a fantastic team! They are a credit to the hotel. Please extend my thanks to Allesandro for the care he took with my mother who required vegans meals. She was very happy.
2024-12-03
Ringraziamo e ci complimentiamo per l’accoglienza e la disponibilità ricevuta da parte di tutto lo staff
2024-12-01
COMPLIMENTI AL SIG. ANTONIO ED A TUTTO IL SUO STAFF PROFESSIONALI, COMPETENTI ED ACCOGLIENTI SOPRATTUTTO IN TERMINI DI RISPETTO E UMANITA'
2024-11-30
Marco was fantastic, very welcoming and energetic 😊, so was the gentleman who was taking our orders at the breakfast - very polite and patient.
2024-11-27
Marco's energy and enthusiasm was second to none. We loved having his assistance! Titziana was so welcoming, so friendly and extremely helpful to us every day! Connie was exceptional. I own a resort and am VERY particular about service excellence and immaculate cleanliness. She was amazing. I wish I could bring her back to Canada ☺️. Everything was beyond expectations. We will spread the word about Grand Hotel Parker's! 11/10
2024-11-26
We really enjoyed our stay at Parker’s, a highlight of our time in Naples. The hotel is very well equipped and the decorations are very tasteful.
2024-11-25
Complimenti, tutto splendido. Grazie
2024-11-25
It was a beautiful experience, and I’m staying there again for sure
2024-11-24
You have a beautiful hotel and excellent staff in all departments. We had a lovely time at Parkers and would like to commend Hadrian and Yolanda in particular for the warm and friendly service they gave us in the restaurant. Bravo!
2024-11-24
J’ai l’habitude de séjourner dans des hôtels de luxe je peux vous assurer que le vôtre est au TOP.
2024-11-24
un grand merci pour votre professionalisme et votre gentillesse tant dans l'acceuil qu'au quotidien on s'est vraiment senti "a la maison chez nous et pas a l'hotel"
2024-11-24
Buongiorno, vorrei ringraziarvi pela accoglienza e la bellissima terrazza che avete.
2024-11-23
Nous avons passé un très bon séjour Un personnel accueillant professionnel et souriant Mention special pour le chef et le restaurant Georges où nous avons passé une soirée exceptionnelle Merci à tous
2024-11-20
Everyone we met who was working at the Parker during our stay was friendly, helpful, and kind. We appreciated the help and advice we received very much.
2024-11-20
Excellent staff and service
2024-11-19
Me encantó el detalle de traerme una minitarta por mi cumpleaños. Pensé que era por mis compañeros de viaje y fue detalle del hotel. El servicio en general excelente. En las habitaciones con todo tipo de detalle.
2024-11-18
È sempre bello soggiornare al Parker’s Grazie!!!
2024-11-19
Thank you for a truely wonderful stay.
2024-11-18
Thanks for an amazingy stay.
2024-11-15
Please thank your Reception staff. They were all excellent.
2024-11-15
Reception and porters were absolutely excellent - professional, very helpful, polite and proactive
2024-11-14
Concierge gave helpful tipp for a Almafitana tour with driver (Aldo, experienced, recommended).
2024-11-12
You were so accommodating and helpful in all ways.
2024-11-12
Your bed and pillows were by far the most comfortable in any hotel we have been too. perfect. You could use a comfortable chair in a room. Beautifully renovated.
2024-11-12
Jérôme et Barbara LANGLAIS remercient le personnel de l'hôtel et particulièrement celui de la réception pour sa gentillesse et son aide apportées tout au long de notre séjour. Ce fut un reel plaisir.
2024-11-12
Bravo pour votre accueil et vos disponibilités constantes…
2024-11-12
Great stay, very helpful management and service, always courteous and friendly, ready to find solutions and make suggestions.
2024-11-12
Wonderful hotel, location and staff.
2024-11-11
Thank you for the very courteous service
2024-11-11
Marco and doormen so helpful
2024-11-11
Segnalo la gentilezza del Sig. Marco al front office
2024-11-10
Thank you so much for making our stay so enjoyable. Your staff was helpful to us mulitple times over our stay and really made a good impression on us.
2024-11-10
Merci pour votre chaleureux accueil Un personnel très sympathique Un excellent séjour, nous reviendrons
2024-11-10
Front desk staff and room service staff are amazing. Always a kind word and very helpful. Always a smile for us. Also, housekeeping staff were very respectful and friendly.
2024-11-09
Gracias a todos
2024-11-08
I left a review.
2024-11-07
Merci pour la gentillesse et le professionnalisme du personnel.
2024-11-06
Wonderful stay! Thank you!
2024-11-06
Absolutely wonderful!! We're already planning a return trip.
2024-11-05
Thank you to Marco who was a huge help and so warm and welcoming!
2024-11-04
I had an amazing stay. I did not want to leave. The breakfast and the sky bar were fantastic. I thought my stay was perfect.
2024-11-02
Thanks for having me.
2024-11-01
Un séjour magnifique dans une belle suite , et calme!! Malgre la route .. un personnel aimable et souriant . Le restaurant Georges est top ! Et les dejeuners et breakfast tres reussis . Bravo
2024-10-31
Staff and property excellent
2024-10-31
Gran hotel, las vistas de la Bahía de Nápoles son maravillosas, el staff del restaurante muy atento y eficaz. Las habitaciones muy amplias, cómodas y el baño igualmente amplio y muy bien surtido. El baúl-minibar es una preciosidad.
2024-10-30
fabulously helpful staff - from the lady who cleaned the room to the receptionists who ALL couldn't do enough.
2024-10-28
Due giorni da sogno
2024-10-27
Thank you. Lovely lady who cleaned our room was excellent.
2024-10-27
They went above and beyond for us. We had a driver pick us up at 5:30am so they packed a take away breakfast for us. We also had issues getting the tv to work and they came to the room to help us with that.
2024-10-27
Very engaged nice people!
2024-10-27
Friendliness of staff was exeptional.
2024-10-26
Marco on the concierge desk is a star. He as incredibly helpful before and during our stay and was so enthusiastic and welcoming.
2024-10-25
It was one of the best hotel stays we have experienced. Thank you.
2024-10-24
The service at the front desk was exceptional. We would highly recommend the hotel to friends.
2024-10-24
The breakfast team were always very welcoming, and friendly. The front of house team at George were superlative, the dining experience on our last night with you was unforgettable, a really lovely evening.
2024-10-23
The entire staff was so wonderful. We had a lovely experience. From the amazing concierge to the wonderful staff at the restaurant, and the fastidious housekeeping team, everything was impeccable. I would highly recommend this hotel to anyone visiting Naples.
2024-10-23
We had a fabulous stay with you. What makes Grand Hotel Parker’s particularly special is the warm friendliness and professionality of all the staff.
2024-10-23
Staff were absolutely outstanding, so very helpful and courteous, they made us feel incredibly welcomed throughout our brief stay.
2024-10-22
Marco is amazing!
2024-10-22
Fantastic .. in every respect .. Grazie
2024-10-22
Thank you so much - your team was so friendly, generous and prompt.
2024-10-22
We were only at the hotel a few hours(325am departure for airport andarrived at 930pm) Not long enough to explore the hotels I do have clients coming in JUne!!
2024-10-22
First and foremost, the check in staff was simply amazing. As a matter of fact the same woman checked us in, confirmed our departure information when we came back from dinner and then checked us out the next day. She (and her staff) were polite and professional, and tended to our every need.
2024-10-21
The service from all staff was excellent. Made what is a very impressive building, a very good hotel, the people that served with care and interest.
2024-10-21
Sono Francesco Montorsi e Vi ringrazio per offrire generosamente un we per la nostra asta URI. Io ho acquistato il voucher per me medesimo l'anno scorso e Vi ringrazio per avermi permesso di usufruirne anche fuori tempo massimo. Queste valutazioni della soddisfazione del cliente sono fatte per migliorarsi e mi permetto quindi di segnalare alcune cose circa la stanza: 1. nei due giorni di soggiorno non e' stato fatto il servizio serale di preparazione della camera per la notte; 2. L'insonorizzazione della porta di ingresso e' insufficiente. Il personale usa due porte di emergenza al piano le quali chiudendo sbattono ed il rumore si sente bene in camera. Io mi alzo comunque alle sei del mattino di mio ma a mio parere non va bene; 3. Il bagno e' un po' vecchieggiante. Questo detto: 1. cena e prima colazione eccellenti; 2. Personale del concierge, ricevimento, bell captain : gentili, professionali, rapidi. Abbiamo avuto tempo orrendo ma si capisce che con il sole la vista e' spettacolare. Tornero' sicuramente. Ancora grazie. Carissimi saluti Francesco Montorsi 335 251402
2024-10-21
Please note terrible transfer service from airport. I had read conceirge was excellent, they were not for our stay.
2024-10-21
The front desk staff were very helpful and gracious. We truly appreciated the extra touches to help us celebrate our honeymoon.
2024-10-20
When our party arrived we had a situation of needing to have 3 guests in our room originally for 2. Salvatore and the team took excellent care in understanding our situation. He arranged a roll away bed and our room was beautiful, prepared each night, the three of us had peaceful nights of sleep! We enjoyed the rooftop lounge, and the team there was amazing as well! Offered some great dinner recommendations as well as just made us feel so welcome and special. After a long trip with some unexpected plans, the Grand Parker was the best place to end our trip. I will highly recommend this hotel and definitely come back! Thank you to Salvatore and team for being so gracious and classy and really showcasing great Italian service! We can’t thank you all enough. The hotel itself is gorgeous and really felt special and unique. Ciao!
2024-10-20
Thank you very much for the lovely stay and wonderful time in Naples. The hotel is a true oasis in the city and we loved the comfort of our room, the amenities, hotel interior and history, and pleasant and helpful staff. If we come back to Naples in the future, Grand Hotel Parker's would be our number one choice.
2024-10-20
The staff is very well trained and responsive to client needs.
2024-10-20
We had a difficult relationship situation occur as we were traveling and as a result we ended up needing to add a person to our reservation. When we arrived Salvatore was so professional and understanding. Even though we hadn’t been able to provide advance notice of the change he very kindly listened as we explained what was happening and he graciously offered to look into options for us. He turned the whole trip around for me and made me feel very cared for during a difficult time in my life. I believe his kindness made it so we all could enjoy the rest of our trip to Italy. Finding talented people with a heart for service is rare these days. I hope You appreciate how wonderful Salvatore is. The hotel was also beautiful and historic and we truly enjoyed the rooftop bar experience however it was all about the staff for me, everyone we encountered was so friendly and helpful. I hope to return for another visit soon and will Let everyone else know that I have found my new favorite hotel in the world.
2024-10-19
Thank you for the beautiful experience, we already can't wait to return!
2024-10-19
Vdry good team at reception and also in the excellent concierge.
2024-10-19
The hotel is wonderful, we loved our stay. The staff in all areas were especially helpful and lovely. Marco, the concierge and Salvatore at the front desk were standouts, always there with suggestions and smiles. Thank you
2024-10-19
Marco and Salvatore great entire staff also great
2024-10-18
The menu at George Restaurant did not leave many choices for someone who doesn’t like fish. I was disappointed with the lack of personality of the staff. Our waiter made a muffled comment under his breath when he tried to detour our cheese selection to be our first course. It might not have been what the chef had suggested, but we are the customer and wanted the cheese to be our first course. Very disappointed with the attitude the server then gave us the rest of our evening.
2024-10-18
Titiana was very helpful to explain all of the amenities at check in. Marco helped us plan our free time. Luigi helped us with taxis. Everyone was very friendly and helpful.
2024-10-18
Un séjour magnifique, un établissement de grand standing. Je publierai un commentaire sur TripAdvisor.🤩
2024-10-17
great service by the front desk including coffee and breakfast to go!
2024-10-17
Thank you so much for your service which was over and above wgat was expected.
2024-10-16
Thanks to staff for their recommendations & friendliness.
2024-10-16
Very friendly and helpful.
2024-10-15
Everyone at the hotel was absolutely lovely and helpful - the front desk staff, luggage handlers and people who helped with taxis, and wait staff in the restaurant. It was also a lovely touch that the owner came around once a day to greet the guest.
2024-10-15
Wonderful stay and helpful staff.
2024-10-15
Ringraziamo Vincenzo per la bellissima accoglienza e organizzazione della nostra vacanza a Napoli.
2024-10-14
Grazie dell’accoglienza e del soggiorno
2024-10-14
Very amicable courteous and professional staff and very kind attention for my husband’s birthday
2024-10-14
Tutto al top
2024-10-13
We had a really wonderful time at Parker’s. My wife in particular was touched by the service when talking to the concierge. We’ll be sure to stay with you whenever we are in Napoli in the future.
2024-10-12
RINGRAZIO LA DIREZIONE PER PROFESSIONALITA' E COMPETENZA
2024-10-12
Thank you our stay was magnificent and such a warm welcome
2024-10-12
Professional service in every aspect; full circle - from all team members. Would be nice to have a newly furnished dinner area.
2024-10-12
Staff was outstanding from reception to concierge to management of the restaurant Very special service
2024-10-12
Overall the hotel is excellent - discreet service very well delivered. The way our room was serviced was first class.
2024-10-12
Felt very welcomed upon our arrival.
2024-10-11
Fantastic service and facility. Thank you!
2024-10-11
Great front desk, Marco and the restaurant service staff.
2024-10-11
Exceptional service and wonderful experience, thank you
2024-10-11
Wonder team of people looked after us during our stay…..
2024-10-10
Tutto perfetto-Grazie!
2024-10-10
Bravo à toute l équipe et spécialement à MARCO et VINCENZO
2024-10-10
The wonderful staff really made the stay for us.
2024-10-09
Thank you very much for the upgrade. It made our first experience that much more special
2024-10-09
Thanks to all the staff. They were really professional and friendly. The owner Giovanni of the hotel came and greeted all the guests every breakfast and dinner. He was amazing.The style of the hotel is really classy
2024-10-08
Thank you for a lovely stay.
2024-10-08
Grazie perché avete reso il nostro soggiorno indimenticabile. Ogni volta che soggiorniamo da voi sembra di tornare a casa
2024-10-08
Truly the best hotel stay I think I have ever had. I will make a return trip to Naples just to stay with you again as it made my trip so relaxing and enjoyable.
2024-10-08
Staff were wonderful, great customer service, very welcoming
2024-10-08
The entire staff is amazing!
2024-10-08
Sono tornato dopo qualche anno. Servizio sempre impeccabile. La vista dalla stanza e dalla terrazza e’ impagabile
2024-10-07
Staff was wonderfully accommodating with all of our needs. Thank you!
2024-10-07
Many thanks to the people at the reception area, they are excellent!!!!! A big thank you to our friend Marco! Also the stuff at the Bidder Terrace, Cocktail's and All day dinning are SuperB.
2024-10-07
Grazie per la magnifica accoglienza, un servizio impeccabile senza alcun minimo appunto
2024-10-08
From the moment we walked in the front doors of the Grand Hotel Parker’s we were made to feel very welcomed. Every staff member we encountered was friendly and helpful. Incredibly we were upgraded to the magnificent suite 415. We are very grateful for that kindness. A truly spectacular suite! At the reception desk Marco in particular was extremely helpful with recommendations and reservations. We thank everyone that made our three days so special.
2024-10-06
Grazie for a wonderful stay,!!!
2024-10-06
Thank you for a wonderful stay! Naples was our last stop in a 2-week, 5-city Italian Adventure. The Grand Hotel Parker's was the most luxurious and relaxing of our stays (seriously, I slept so well in that bed!). All of the staff we had interactions with made us feel welcome. My traveling companions aren't used to high-end travel and dining experiences, but the staff always made them feel welcome and they never felt out-of-place. Georges ... what can I say ... what an experience! Such a wonderful meal and our last before flying out the next morning. We couldn't think of a better end-cap to our trip. The food and the service were impeccable; well deserving of its 2nd Michelin star. Thank you again for helping to make our trip a memorable one.
2024-10-05
The staff on the terrace was fantastic.
2024-10-05
This is a lovely hotel with welcoming and friendly staff. The reception staff were exemplary as were those at breakfast.
2024-10-05
Thanks for the keychain when I brought down the letter in the bottle but were not staying long enough to idiot the aquarium
2024-10-04
Thank you for such a warm welcome and making our Naples visit pleasant and memorable! Special thanks to Marco, you are amazing!
2024-10-04
YOUR STAFF IS FANTASTIC
2024-10-04
Thank you so much for making us feel welcomed and showing us what the hotel had to offer.
2024-10-04
Thanks to all the wonderful staff at this beautiful hotel! Each member of your team demonstrates excellence , along with warmth and graciousness.
2024-10-04
Thank you for a wonderful stay
2024-10-04
Marco was great! Amazing personable service! Great energy!
2024-10-04
The staff was always pleasant and more than willing to help with directions or restaurants. A beautiful hotel
2024-10-03
We had a wonderful stay at the hotel. All was top notch, extremely personnable staff and very helpful…. Only thing I would say is they couldn’t change from €50 bill to smaller bills, but not a big issue!
2024-10-02
Thank you for the wonderful time in Florence. We enjoyed our visit at your hotel.
2024-10-02
All staff, especially reception were extremely helpful and friendly.
2024-10-02
Lo adoro! Grazie mille.
2024-10-02
Our experience at your hotel was superb. My wife enjoyed every minute. The view from the restaurant was breath taking. Your staff was courteous and professional. They answered all of our questions and took time to help us whenever we needed it. I do not have the words to express our joy at our stay in your hotel. We travel frequently and this rates as one of the best hotels we have ever visited.
2024-10-01
The staff are lovely
2024-10-01
Thanks to the great staff on reception
2024-09-30
Ringrazio il personale per averci organizzato il “Gender Reveal”, sono stati straordinari, in particolare Antonio alla Terrazza.
2024-09-30
Very kind and helpful staff.
2024-09-30
Thank you so much for your attentiveness and world-class hospitality. It was an honor for us to stay at your hotel :)
2024-09-30
Staff and management was professional, attentive and kind. Our stay was wonderful and we look forward to future stays!
2024-09-29
Excellent experience
2024-09-28
Your staff is amazing-friendly and attentive to detail. The rooms are amazing and we will surely recommend to others and return here as well when back in Naples!
2024-09-28
Elegant and professional entrance area and staff. Dining room staff eager to help and offer services
2024-09-28
We love the hotel, beautiful view, beautiful art in the lobby, very accommodating staff. We will be back.
2024-09-28
Every member of the staff that we encountered was professional, gracious, and extremely helpful. Our room (106) was amazing! The terrace was a wonderful surprise for our final night in Europe. Our only disappointment was that we left early in the morning to catch our flight and were not able to enjoy the breakfast. The staff was kind enough to make us a “to go” bag. Wish we could have stayed another day!
2024-09-28
Everything was wonderful about our stay. The staff were all so helpful and kind. The room was great, the rooftop bar was great. We loved everything about it. Thank you!
2024-09-28
una notte ospite presso la vostra struttura....decisamente troppo poco. Grazie per l'accoglienza, la professionalità e quel buon umore partenopeo che da voglia di tornare a trovare voi e la vostra magnifica città!
2024-09-28
I have taken the time to highlight the service because you have a beautiful hotel and some fantastic staff. I believe you care enough to invest in some training for the others. I want to compliment Marco for our welcome and Alessandro for his professional and friendly service. Housekeeping was excellent. We had reserved a table at George; unfortunately, I fell ill, and we cancelled, but I'm sure it would have been super. Finally, during our stay, it was my birthday, which someone kindly recognised with a cake! I was ill before leaving and didn't get to say thank you, so please pass on my delight and say a heartfelt thank you for a very kind gesture! If we ever come back to Naples, we will happily stay again. Thank you.
2024-09-27
Everyone at the hotel made our stay perfect in every way. The hotel is very beautiful, our room was extraordinary ,and the view from the Terrace is breathtaking. We appreciate all the help given to us by the concierge team and members of the staff. We loved our stay in Naples and look forward to a return to this special city and to your exceptional hotel. Thank you with all of our hearts. Nancy and Paul Buscemi
2024-09-26
You were wonderful.
2024-09-26
Thank you for a lovely stay and the upgrade on September 30. It was a lovely, lovely room and one that we would certainly request for a longer stay. We particularly enjoyed meeting the owner of the hotel. Just a lovely hotel.
2024-09-26
Appreciate owner stopping by our breakfast table and introducing himself.. we were in a stressful situation trying to get back home and being at hotel was calming:
2024-09-26
The gentleman at the front desk was exceptional and exceeded my expectations. Giovani stopping by my table at breakfast to introduce himself was a special touch.
2024-09-25
All was perfect thank you
2024-09-25
Thanks to all staff who were excellent hosts.
2024-09-25
Service, cleanliness, and overall experience were top notch! We can’t wait to return!
2024-09-25
I would like to send a special thanks to Marco. He was fantastic and helpful in so many ways. He went above and beyond several times and always had a smile on his face. He is a fantastic asset to your team!
2024-09-25
Well done. Very pleasant experience!
2024-09-25
Everything was great
2024-09-24
Staff went above and upon. They helped me with a taxi on Saturday night and I really appreciated it.
2024-09-24
Excellence!!! I already wrote a fantastic trip advisor review of your wonderful hotel
2024-09-23
I left my cell phone in the Bidder Terrace restaurant and the staff had it ready for me when I returned to retrieve the phone.
2024-09-22
The hotel was beautiful, the housekeeping staff does an amazing job, food was yummy with excellent service
2024-09-22
Thank you so much to Francesco who looked after us brilliantly. He understood our problem and was so polite and helpful.
2024-09-22
Overall it was very pleasant Salvatore and Marco were great at the front desk
2024-09-22
Stellar Performance of all staff. Impeccable service and care. Restaurant for dinner and breakfast was 5 star.
2024-09-21
Thank you to the reception staff assisting with our rental car issues.
2024-09-20
Everyone was so helpful
2024-09-20
We lived the Hotel and all staff were all kern to help
2024-09-19
So thankful for the welcoming staff and friendly, professional and courteous assistance at every opportunity.
2024-09-18
We really enjoyed our stay. Front desk was incredibly helpful. Loved the drinks terrace!
2024-09-18
Wir haben schöne Tage verbracht und uns sehr wohl gefühlt. Vielen Dank.
2024-09-18
Front desk staff was great at both check-in, as well as departure.
2024-09-17
Compliments to Marco who gave us the most impressive and memorable welcome and check in experience we've ever had! What an amazing asset to your team!
2024-09-17
Great food and service!
2024-09-16
Thanks to the front desk. We brought to attention the sad dinner experience we had when roof top was closed at checkout. It’s impressive how your team embraced our concern by giving a credit. Also we had great external meal recommendations by Bowl. Thank you.
2024-09-15
The service and hospitality outweigh the minor issues such as bathroom plumming.
2024-09-15
Un ringraziamento speciale alla direzione ed al fantastico Vincenzo Coletti per le attenzioni ricevute in occasione del nostro soggiorno
2024-09-15
Great experience and beautiful hotel!
2024-09-15
The staff at the desk made the experience amazing. With their help, our stay was excellent. Without them, it would have been average. They made the difference with their warm reception, knowledge, and suggestions.
2024-09-15
All of the staff we encountered we’re wonderful, kind, professional, and helpful.
2024-09-15
We had a wonderful stay, such a beautiful hotel. We particularly loved the breakfasts, and Alessandro and his team were so helpful and attentive, made our experience extra special. Nothing was too much to ask. Thank you
2024-09-15
Esperienza impeccabile, dall'inizio alla fine Grazie
2024-09-14
Straordinario staff, elegante ed accogliente! Sempre disponibile per ogni esigenza.
2024-09-14
Vincenzo is an excellent concierge and ambassador for your property. Responsive knowledgeable helpful and professional.
2024-09-14
What a night at the Palmer! If I have the means, I will certainly stay again. And the staff, the staff was the best. Like we'd all been friends for years. What a spot!
2024-09-14
What a great experience! Marco was fabulous. Meeting your owner not once but twice was very impressive. Thanks from The DeMartinos.
2024-09-14
Great service ! Very friendly! Everyone smiles!
2024-09-13
Très bon accueil, personnel très sympathique dont une qui parle français et nous a conseillé pour le taxi
2024-09-13
Our front desk guy (named Palo?) he was working at 12:30PM on 9/11/24 when we arrived. He was AMAZING and was 10 out of 10. Also our driver who took us to the airport on 9/12/24 at 10:30am (I am spacing on his name!) He was such a kind and knowledgable person. We really enjoyed our time with him
2024-09-13
Everyone we met at Hotel Parker's was friendly and accommodating. Thank you for making our stay so enjoyable! This hotel was beautiful and luxurious. We enjoyed our daily breakfast and views from the rooftop restaurant. The food was fantastic! Our room was wonderful and comfortable.
2024-09-12
Very polite and cheerful.
2024-09-12
Thank you for arranging a birthday cake for me, it was delicious! The front desk and housekeeping service was attentive to our requests, and the concierge was eager to suggest restaurants and arrange reservations which was so helpful. We stayed over a week so we must have interacted with the entire staff! Hotel is immaculately clean and the renovation were tastefully done to maintain the historic elements yet have modern amenities. One tiny suggestion is to supply small handheld steamers in addition to irons upon request.
2024-09-11
The service was exceptional from all aspects of our stay: reception desk, servers at breakfast, and housekeeping.
2024-09-11
Reception and room service
2024-09-10
Outstanding staff in every regard.
2024-09-10
Auguri, staff very friendly and room very beautiful
2024-09-10
Everyone was very helpful. It was nice that our names were remembered by reception.
2024-09-09
We had a great time. Overall, everyone was quite friendly. I did send an email a few days ago inquiring about my daughter's missing stuff bear and got no response. I was hoping if it was found I could have come back before I left the area.
2024-09-09
The service and friendliness of the entire team are unique. Congratulations for making us feel at home.
2024-09-09
Staff was very friendly and accommodating. One item of suggestion not about the staff but the rooftop, would be nice to have background music playing while enjoying the amazing view and having cocktails. We could hear other tables conversations and the silence was a little bit awkward.
2024-09-09
Special thanks to front desk staff for being so attentive and helpful, in particular beautiful Martina ( and I apologise if I have the incorrect name, as she is more than memorable- just too many planes and travels since we left the property) .
2024-09-08
My husband and I appreciated that the owner of the property came and introduced himself and we had a wonderful conversation. Everyone in the hotel was amazing!
2024-09-08
Amazing experience all around! Bravo!!
2024-09-08
A brilliant service and made our stay in Naples one of a kind
2024-09-08
Vincenzo was nice-
2024-09-07
The entire front desk and staff were beyond helpful and accommodating! Can’t say enough about everyone from the front door to the restaurant Well done! 👏🏼 Bravo
2024-09-06
Gracias por la atención. Todo el personal de recepción es maravilloso y ayuda mucho
2024-09-06
Excellent experience. Referred to you by friends. Excellent referral. Thank you.
2024-09-04
The hotel was beautiful and well kept. Very clean and the staff were great. The rooftop dining was very nice. Great lasagna….
2024-09-04
EVERYONE was so friendly and welcoming. The staff was a 10 across the board. From the owner - the front desk - to the waiters - to the bellman. The breakfast to second to none ! Would HIGHLY recommend
2024-09-04
The stay was amazing and service was top notch. It was the first night if our honeymoon and will absolutely come back!
2024-09-04
I received a good meal recommendation from the man working the front desk on Monday night. Thank you!
2024-09-04
Thank you so much for the welcoming. Our stay was awesome. The room was very comfortable and we appreciated a lot the attention brought to us in any way. Thanks a lot and congratulations for this very high quality service !
2024-09-03
Thank you for welcoming us :)
2024-09-03
Amazing very classy hotel and great location! Very attentive staff, great service. Was not able to dine at George as it was closed but will make sure to have a dinner next time.
2024-09-02
everyone was helpful
2024-09-02
Thank you for a pleasant stay.
2024-09-02
The message in the bottle was so sweet and the porter and reception staff were amazing
2024-09-02
È sempre un piacere immergersi nel vostro meraviglioso mondo fatto di bellezze e professionalità e godere delle vostre coccole anche nella cura dei particolari. Grazie.
2024-08-29
Thank you for the welcome drink and the team at the reception for their kindness and good information!
2024-08-29
Merci à Vicenzo et Tiziana pour leur accueil!
2024-08-26
Tutto molto buono, bravi! Colazione pure molto buona e ottimo il sistema. Qui però ci sono state delle sviste in entrambi i giorni: richieste fatte come latte supplementare per il caffè, ecc andate dimenticate, dovuto chiedere due volte un coltello perchè non apparecchiato, … Veramente piccolezze, ma visto lo standard dell‘albergo queste cose saltano all‘occhio!
2024-08-26
Front desk and concierge staff were very helpful and friendly. From the early room check in to the transportation and sightseeing advice to helping us purchase Ischia ferry and Naples-Verona train tickets - everyone was super!
2024-08-26
Gl
2024-08-26
Such a fabulous hotel in a beautiful location. The view was amazing. The staff were so attentive without being intrusive. Loved our time spent here absolutely faultless. Thank you
2024-08-23
Everyone is very professional and friendly.
2024-08-22
overall, I really enjoyed my stay. All the staff from the reception to the restaurants and at breakfast,bar and dinner were really courteous, helpful and very friendly.
2024-08-20
Great service!
2024-08-19
Grazie di tutto
2024-08-19
Ringrazio la Direzione, tutto lo staff, la brigata per il servizio colazioni e aperitivi nel roof top, il Sig. Alessandro sempre molto professionale, gentile, sorridente e disponibile ad accontentare tutte le richieste del cliente. Lo consiglio a chi piace il servizio e la location di un Hotel storico a Napoli. Grazie a tutte e a tutti dello staff. A presto.
2024-08-19
Definitely attend a five star treatment very accommodating, very clean very satisfied
2024-08-17
Thank you all, it was a pleasure staying with you.
2024-08-17
Thank you for the wonderful stay. It became a wonderful memory of our honeymoon.
2024-08-16
Remerciement à l’équipe de la réception et de ci conciergerie d’une grande gentillesse et de très bons conseils. Ils ont vraiment contribué à faire de notre séjour un séjour parfait !
2024-08-16
The team at the front desk were excellent and super helpful. Marco excellent as were they all.
2024-08-15
Great staff. Great people. Great environment. The room setup was great
2024-08-15
I felt very welcomed at the Parker hotel and loved the friendliness of the staff and the beautiful interiors and views. The included breakfast was an unexpected surprise
2024-08-15
Reception staff fabulous, particularly when we had an u pleasant experience being pickpocketed
2024-08-14
Many thanks to the people working the front desk for making us feel welcomed and upgrading our room with American Express. Thanks to the wonderful service staff in the restaurant and rooftop bar.
2024-08-14
Excellent stay. Special thank you to Marco!
2024-08-12
The front desk staff were all very kind and helpful.
2024-08-12
Bravo et merci aux équipes de la réception et de restauration qui ont été très agréables , disponibles, souriants et qui en plus nous ont accueillis en français
2024-08-11
Merci et bravo pour la qualité de votre personnel de restauration très agréable
2024-08-11
Thank you to everyone on the staff for an amazing experience with Grand Hotel Parkers!
2024-08-11
We felt welcomed from the moment we arrived. Showing us to our room, explaining where everything was helped us feel at home. The wine and a local treat was such an amazing touch to begin our stay. Thank you.
2024-08-10
Cortesia professionalità e gentilezza
2024-08-10
We'd like to thank Alessio for his incredible work. He made our breakfasts comfortable and welcoming! The concierge team were wonderful as well!
2024-08-10
Le personnel d’accueil est parfait le concierge aux clés for Marco Top mais toute l’équipe est formidable
2024-08-08
Everything was exceptional- from the gentlemen at the front desk, our room, the food, the service. It was AMAZING!! Thank you!
2024-08-08
Kudos to all! This hotel went above and beyond for our comfort and we greatly appreciate you all!
2024-08-07
Apprezzato il minitour della struttura e le storie che la circondano, Personale interessato al cliente ma equilibrato, modi non affettati o cerimoniosi e simpatici... insomma complimenti sinceri
2024-08-06
Quiero agradecer especialmente a Marco que fue muy amable y simpatico, nos ayudo a planificar los dias que estuvimos alli y a contratar los distintos tours. Excelente!
2024-08-05
Das Hotel ist wunderschön und das Personal sehr zuvorkommend. Wir kommen sehr gerne wieder.
2024-08-03
Breakfast staff in the morning was excellent. Very kind.
2024-08-02
Thanks for being so hospitable. A fantastic experience.
2024-08-01
Marco was great.
2024-08-01
Thanks Marci
2024-07-30
Complimenti a tutti per la disponibilità e la professionalità che abbiamo potuto constatare durante il nostro soggiorno
2024-07-28
I would like to thank all the hotel employees for their good cooperation with me during the period of my presence in the hotel. Everyone was friendly and cooperative, especially the restaurant employees and the cleaners, especially the woman who works at the reception, a Moroccan national, and the Italian man in charge of them was very respectful and courteous in dealing and has a sense of humor and interaction. I will repeat the visit in the future
2024-07-28
Excellent service
2024-07-28
It was a great place and we really liked the experience
2024-07-27
Lovely people..esp Marco!
2024-07-26
Amaxing service and room quality. Thank you thank you!!
2024-07-26
Der Empfang von allen Angestellten, vor allem von Marco war unglaublich. Wir waren in vielen guten Hotels, aber haben noch nie ein derart hohen Standard und Freundlichkeit erlebt wie in Ihrem Haus. Mille Grazie
2024-07-25
Ho trovato il Parker rinnovato in modo decisamente elegante. Bravi!
2024-07-25
È sempre un piacere per me alloggiare al Parker's perché l'impeccabile servizio è sempre associato a una cortesia e una cordialità rara da trovare in altre strutture.
2024-07-25
What a wonderful evening, your management was very helpful in their suggestions to us.
2024-07-24
A tutto il personale che ci ha seguiti un ringraziamento per la professionalità, disponibilità e cortesia
2024-07-24
All the employees were pleasant and happy to help!
2024-07-24
Upon entry everything was explained well; what was included etc. only wish there was a pool! Thank you, hotel was beautiful!
2024-07-24
Effort of the reception team was outstanding!
2024-07-24
Staff who served the breakfast was all very helpful and attentive. We really enjoy the meal and the atmosphere. Staff who have communicated through e-mail exchanges was also very helpful except for a miscommunication for our dinner reservation at Palozzo Petrucci.
2024-07-23
Tank you for the amazing stay. Only the personal in the morning had too much time and talk and fun with each other than to be concentrated to us as guests.
2024-07-22
MOD upgraded us from deluxe room to suite!
2024-07-22
Huge thanks to reception who helped us when out plane back to London was cancelled. They helped us with travel arrangements
2024-07-20
Bonjour, Merci pour l'accueil et le personnel de ce très bel hôtel parfaitement bien tenu. Un merci spécial à Marco et Salvatore qui ont été toujours à notre écoute ainsi qu'à la gentillesse de Vincente. Nous reviendrons avec plaisir.
2024-07-20
Thanks for you great service and friendliness
2024-07-19
Management was lovely and courteous!
2024-07-19
Loved the hotel.
2024-07-19
Thank you for a lovely stay! We will return, and recommend you to our friends!
2024-07-19
A pleasant stay Consignor especially helpful and a pure delight Maid service extremely accommodating.
2024-07-17
Thank you so much for making our stay perfect with the upgrade, amazing and kind staff members, most delicious food. You really have made a great impression on us and if we would return to Napoli, it would be because of you guys, staying with Grand Hotel parkers. Thanks ever so much! Much love x
2024-07-16
Grazie a tutti for a marvelous stay!
2024-07-15
Vorrei ringraziare tutto lo staff del Hotel (accoglienza, facchinaggio) e del Ristorante George, in particolare lo Chef Domenico Candela, i ragazzi di sala e uno dei cuochi della brigata Francesco Gargiulo, per la loro professionalità e bravura, per la bellissima serata che ci hanno fatto passare
2024-07-15
Friendly staff, beautiful hotel, thank you!
2024-07-15
Wonderful experience and superb staff members. Loved it.
2024-07-15
You all made our special trip more special and enjoyable! Thank you very much for everything!
2024-07-15
all needs were accommodated for and very quickly
2024-07-16
Marco della reception è stato gentilissimo, ci ha messo a nostro agio e dato indicazioni e suggerimenti
2024-07-14
Thank you for providing an amazing experience during my stay at Grand Parkers Hotel. Everyone was a delight to interact with. Marco, the Concierge, was an outstanding host and ensured all our needs were met. The entire Grand Parkers team made my stay incredible. A special thanks to Giovanni, the hotel owner, for his kindness and excellent hospitality. This hotel will always be my top choice when visiting Napoli. Ciao for now!
2024-07-14
You guys are amazing
2024-07-11
Giovanni personally greeted us at the breakfast table, which was a delightful touch, especially knowing he is the owner. His dedication and commitment to exceptional customer service and experience truly shine through. Bravo, Giovanni!
2024-07-11
Thank you
2024-07-10
Excellent staff and service. Thank you
2024-07-09
We absolutely loved the hotel and all of the staff were amazing. Thank you for making our stay in Naples a very memorable one. 5 stars for everything. Matteo and I had a wonderful time.
2024-07-08
The staff in the hotel is truly amazing. Thank you!
2024-07-07
Everyone we encountered during our brief stay was incredible. All were warm and friendly and helped us with all our questions and requests. Hopefully next time we will stay longer and enjoy the breakfast and meals.
2024-07-07
The visit was outstanding in every way. Marco was a huge help in arranging our visit, activities, and transfers. We have traveled widely in Italy and elsewhere in Europe and Grand Hotel Parker's is at the top of our list. The hotel is run in a manner that reflects that its owners are present daily and care about their reputation and employees.
2024-07-06
La terazza è il rooftop sono di una bellezza impagabile ! Tutto lo staff di servizio giovane preparato complimenti al vostro stile
2024-07-06
To the Concierge. He was great!
2024-07-05
Wonderful stay very friendly staff
2024-07-05
We just wanted to thank all of the front desk reception as well as the concierge Marko / all are a fabulous team!
2024-07-05
Very welcoming and helpful doorman and front desk
2024-07-04
You are the best staff. So helpful and friendly.
2024-07-03
Thanks to the complete staff for making our stay the best we have ever had we have been telling everyone. About our great experience at your hotel!
2024-07-01
Check in recommendations on lunch were excellent (starita and what to order there were perfect). Bell men were very efficient and kind. Roof top venue was incredible with very kind and happy waiters. Overall our stay was short but excellent. Bathroom in our room was modern and beautiful.
2024-07-01
Front desk personnel were always friendly and welcoming!
2024-06-30
My stay at the Parker Hotel in Napoli was nothing short of exceptional! From the moment I arrived, I was greeted with warm smiles and impeccable service that set the tone for a truly luxurious experience. The hotel itself is a masterpiece of elegance and sophistication. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could wish for. My room offered a stunning view of the Bay of Naples, which made waking up each morning a delight. The attention to detail in the room’s design and the comfort of the bed ensured a restful and rejuvenating stay. One of the highlights of my visit was dining at the George Restaurant. This gastronomic gem exceeded all my expectations. The menu is a celebration of Italian cuisine with a contemporary twist, showcasing the finest local ingredients. Each dish was a work of art, bursting with flavor and creativity. The wine selection was equally impressive, perfectly complementing the exquisite dishes. The ambiance at George Restaurant is sophisticated yet inviting, with panoramic views that provide a breathtaking backdrop to a memorable dining experience. The staff were knowledgeable and attentive, ensuring that every aspect of the meal was flawless. The location of the Parker Hotel is perfect for exploring the vibrant city of Napoli. Many of the city’s attractions are within walking distance, and the concierge provided excellent recommendations for sightseeing and local experiences. In summary, the Parker Hotel in Napoli, with its outstanding George Restaurant, delivers a perfect blend of luxury, comfort, and culinary excellence. It’s an oasis of tranquility in the heart of a bustling city, and I can't wait to return. Highly recommended for anyone seeking an unforgettable stay in Naples!
2024-06-29
Nice place with very nice people.
2024-06-29
A fabulous stay -- beautiful property, wonderful staff. We could not have asked for more!
2024-06-29
Muy contentos y encantados con el trato y atención de todo el personal . Muy amables y serviciales Gracias por todo 👌
2024-06-28
Excellent service; Marco Viviana and the entire team are outstanding.
2024-06-28
Concierge was super helpful and energetic. The dinner at George was truly amazing. Very strong 2-star restaurant. Some exceptional dishes. Overall exceptional experience. Will recommend to all our friends.
2024-06-28
Marco and Vincenzo were very helpful and accommodating
2024-06-27
The best
2024-06-27
Fantastic Experience..we will be back
2024-06-27
Marco charmed us from the moment we arrived! He and Giovanni welcomed us warmly and the entire front desk staff were gracious and helpful. We will certainly stay here when we return to Naples, without a doubt. Thank you!
2024-06-26
Personal sublime, todos en general, en especial Marco, es una persona que ama su trabajo, y lo transmite. 🥂
2024-06-26
Amazing hospitality; thank you!
2024-06-26
Reception team exceptional.
2024-06-26
Your establishment has the best staff! Everyone is very warm and helpful. It made our stay truly great!
2024-06-25
I do want to thank you for making us feel welcome and having service be attentive once issues were pointed out.
2024-06-25
The concierge and restaurant staff did great! You all took care of us beyond what you needed to and it was very appreciated.
2024-06-24
Thank you to the entire team for your gracious hospitality and attentiveness. Of course Marco and Vincenzo who are, implausibly, ALWAYS 100% on point, but also their colleagues and of course Gio.
2024-06-23
We wanted to say thank you for a great job by all staff members of the Grand Parker in Naples. Everyone was very polite and accommodating. We will highly recommend this hotel to others.
2024-06-23
The friendliest and warmest welcome by everyone at the hotel from the moment we stepped foots into was the highlight of the day. Everyone is just so helpful. I can't remember their names but they were attended by Adrien, who’s so helpful from the check-in process, which makes it difficult for us to leave the hotel as this is just a night stay before we move on to Positano for a couple of days. At the breakfast area, Alexandro attended us, and again, top-notch service was given. The breakfast was a chef kiss, as was the dinner at the rooftop last night. We are so sad to leave and definitely will come back to this hotel that offers not just the best view overlooking the sea but the service from the heart given by everyone at the hotel. Sorry I can't remember all names, but everyone is just courteous beyond words. Please keep up the superb service. I have never felt this way about any other hotel and this is my first time writing such compliments to a hotel and the staff. Thank you for making our stay the most memorable one!
2024-06-22
Atentísimo servicio de Tiziana, de uno de sus colegas de recepción siempre sonriente con gran actitud y una flor en el ojal cuyo nombre no supe, y excelente atención de uno de los jóvenes en la terraza, ágil, con la palabra justa y excelente disposición; lamento tampoco saber su nombre.
2024-06-22
Ringrazio specialmente Tiziana e a un altro suo college il cui nome non ricordo, sempre sorridente e con un fiore bianco all’ occhiello
2024-06-22
Vincenzo was very helpful arranging tours and we had the best tour guide (Christian) and driver. Highly recommend.
2024-06-22
The reception staff were outstanding, particularly concierge Marco.
2024-06-22
Thank you for making everything so smooth! Loved the experience and I wish we had stayed longer!
2024-06-22
Wonderful experience, a gem of a hotel ❤️
2024-06-22
Great service and Marco was very professional, accommodating and funny!!!
2024-06-21
Il panorama mozzafiato con la squisita gentilezza del personale rende il vostro hotel un luogo meraviglioso. Vi sono molto grata!
2024-06-21
Marco on arrival was so friendly, positive and helpful. What a wonderful greeting.
2024-06-21
Everything was excellent. The tour of the hotel was great. The staff was wonderful. We only stayed one night but would have liked to stay longer.
2024-06-21
Special thanks to Martina and Marco from the reception. They’ve made our stay feel like we’re at home. Also, the housekeepers are very professional and courteous. I walked in on them washing the shower walls and was happily surprised. Loved the attention to detail.
2024-06-20
Such a beautiful hotel and everyone we came in contact with was kind and helpful.
2024-06-20
We only stayed one night as a stopover for our visit to Positano but it was a wonderful stay. Very nice hotel with excellent hospitality.
2024-06-19
Everything was great Wish we could have stayed longer
2024-06-18
Wonderful stay at your hotel. Our dinner at George was excellent. Thanks to staff for organising bookings and tours for us. We will definitely recommend you to others and will stay again when we return to Naples
2024-06-18
Everyone we met at the hotel - thank you for the excellent service you provide. Its very much appreciated!!!!
2024-06-18
Everything was perfect. Reception team exceptional Please note bad smell in room, mainly in cabinet and from the oitside
2024-06-18
The staff at reception and check in were exceptional as were the staff in the breakfast area
2024-06-18
All the staff were amazing, very attentive, personable and helpful……very good team
2024-06-18
Very high level of service. Every employee seems to be proud of the Hotel and do the maximum for teh guest to have an unforgettable stay.
2024-06-18
The staff at Parker’s were exceptional. We have been traveling through Italy for 5 weeks, and this was the best service by far. The reception staff and also the manager at breakfast were outstanding (sorry I didn’t get their names)
2024-06-18
Thank you for always going above and beyond to help us with any problems or questions. Warm, friendly and positive-always .
2024-06-17
Grazie ancora per l’accoglienza
2024-06-17
My wife & I throughly enjoyed our stay we were made to feel very welcome
2024-06-17
A big thank you to super star Vincenzo
2024-06-15
A l'accueil et au personnel du George
2024-06-13
The concierge, doorman and restaurant staff were superb.
2024-06-13
A huge thanks to Marco at reception.
2024-06-13
Il maitre d'hotel on duty per il servizio di prima colazione, Alessandro, si è mostrato estremamente professionale, attento, cordiale e disponibile. A lui in particolare i nostri più vivi complimenti.
2024-06-12
I would like to thank the entire staff at your property for allowing us to enjoy our stay. The staff was courteous, knowledgeable and professional.
2024-06-12
Great hotel and excellent service
2024-06-12
I would like to give thanks to the management for upgrading us on our second stay at the hotel. The view from the balcony is hard to beat! We really appreciate the impeccable service of the staff. They are so polite and so helpful. We really had a great experience at your wonderful hotel. Best regards, Joel Bagon
2024-06-11
Every team member provided exemplary service at every point of connection, over our five night stay. Everyone was responsive and helpful.
2024-06-11
Everyone was so nice to us. One young lady was exceptionally nice and helpful. I’m sorry I didn’t get her name.
2024-06-09
Just a suggestion, housekeeping should be more particular in cleaning the bathroom. Still lots of hairs when we first got in the room(first day of check in) Bottle caps under the cabinet 🗄️.
2024-06-09
Alle Mitarbeiter der Réception waren sehr hilfsbereit, freundlich und spontan. Überdurchschnittliche Dienstleistung!
2024-06-07
Marco was so welcoming upon our arrival.
2024-06-07
We hope your plans for the ballroom work out
2024-06-06
You gave me a very warm welcome and the Concierges were unfailingly helpful and cheerfully dealt with all queries quickly, efficiently and went the extra mile.
2024-06-05
Thank you for making our stay so special! Everyone was so kind and the service outstanding! Special thanks to Marco
2024-06-05
My apologies for not getting his name but the manager, who referred to himself as the owner, did something we rarely see anymore in our travels. He went around at breakfast and chatted with each guest. This made our experience feel that much more personal.
2024-06-05
The staff are all superb. Breakfast is wonderful. Thank you. We enjoyed our stay and if in Naples again will return to your hotel
2024-06-05
All staff fantastic. Great service. Keep it up
2024-06-04
A huge thank you to all of the staff who made my birthday stay a fantastic experience! Wonderful weekend and will be back again. Claudia x
2024-06-04
XENIA concetto sacro dell’ospitalità e accoglienza, ci si sente di casa appena si entra
2024-06-04
Ce fut un grand plaisir de séjourner dans ce très bel Hôtel de charme Napolitain
2024-06-03
Overall the experience was enjoyable. From the front door to housekeeping the staff was welcoming, professional and accommodating.
2024-06-03
Hotel is very nice and we would stay here again in the future.
2024-06-03
Great, friendly, professional staff! Made the stay 10x more enjoyable.
2024-06-03
Marco was the warmest person we’ve met this side of Italy. He made you feel like family. The gentleman in charge of breakfast, so absolutely accommodating and friendly
Fabulous
Soddisfazione globale e informazioni generali
Accoglienza e prenotazioni
Staff di sala
Staff di sala
Aree comuni e servizi
Corso Vittorio Emanuele 135, Naples 80121, NA
0817612474
2025-05-30
Your staff is wonderful! Checking in was a good experience and everyone was very helpful and friendly. Well done!