2025-11-29
We think that the entire staff was exceptionally gracious, friendly and helpful .
2025-11-29
Giovanni Torre Avallone Made us feel welcome and at home, as did the concierge Marco and Vincenzo. At the Bidder Bar both the Emmanuels are wonderful, and Serena, as is Alessandro at breakfast — and Alessandro at the lobby door.
2025-11-27
酒店装修典雅，特别有南欧风情。服务人员从前台到保洁都很有礼貌，非常热情。房间装修与家具都很漂亮，阳台景观超乎想象。餐厅的早餐与晚餐都非常美味，食材选择很考究。综评：10/10，下次来那不勒斯还会选择帕克斯大酒店。
2025-11-25
Very friendly and helpful staff.
2025-11-24
Our stay was superlative on all dimensions. I want to call our and appreciate the professionalism of the kitchen staff at breakfast in accommodating some unusual requests on top of an already rich and diverse menu.
2025-11-18
Yes the staff were helpful, friendly and attentive. The concierge Marco was particularly delightful and helpful with suggestions and reservations
2025-11-18
Our stay was wonderful and all the staff were professional and welcoming. In particular we appreciate the reception staff and the concierge team who were fabulous.
2025-11-17
Sincere thank you to all of the wonderful staff. Everyone deserves a gold star for the amazing service during a particularly difficult time due my injury.
2025-11-17
Service was five 💫 Great employees and very focused on our needs
2025-11-14
Thank you!😄
2025-11-14
It was a pleasure to stay with you.
2025-11-12
Absolutely amazing experience and just lovely attentive people. All staff couldn’t do enough to make our stay wonderful and memorable.
2025-11-11
The gal that stands in the front lobby, not sure of her purpose, but had a difficult time saying a hello, or have a smile on her face,, I would say that’s true for the gentlemens behind the counter at the front desk. All of them had a difficult time smiling and or greeting people as they came and went from your facility, Marco, your concierge did a wonderful job and I believe he could certainly teach those individuals, Appropriate etiquette thank you for your service
2025-11-10
Really lovely stay - friendly staff!
2025-11-10
We were fascinated by the ‘light’ renovation keeping beautiful old details, like the marble and mobili. Also it is a perfect match to divide reception from concierge, both departments need their space. They are all true values for your hotel.
2025-11-10
Grazie di tutta la meravigliosa gentilezza che ci avete riservato
2025-11-09
Special thanks to the concierge Marco!
2025-11-09
Thanks very much to the conciërge Marco
2025-11-08
Thank you for a great stay. Bests, NvJ
2025-11-08
bravo à tout le personnel de votre établissement ... félicitations particulièrement à Vincent de la conciergerie pour son accueil et son efficacité. encore Merci à tous
2025-11-07
Ottimo albergo e servizio eccellente !
2025-11-07
We received a wonderful welcome when we arrived. The staff is professional and friendly, the hotel beautiful, and it was a pleasure to stay there.
2025-11-06
È sempre un piacere tornare e sentirsi accolti come a casa, anche dopo una lunga assenza.
2025-11-06
Thanks to Vincenzo for being so professional and prompt in emailing me and in person to help with restaurants, tours and overall shopping venues. He is outstanding!
2025-11-04
Thanks for the friendly and helpful service.
2025-11-01
Thank you for everyone that looked after us as we arrived, especially when we had morning tea and dinner. As we were getting ready to leave they went out and got a taxi driver took our luggage out.
2025-11-01
Martha is the star of the show!!!!
2025-10-31
Very pleasant staff. We had a great stay!
2025-10-31
Thank you for a very comfortable stay
2025-10-30
Grazie tutti!!! Our time in Napoli was made especially wonderful because all of you! The team is amazing and we are looking forward to seeing you again soon!! Alla prossima!! Cynthia & David Sutton
2025-10-29
We could spend great time as haneymoon
2025-10-28
Everyone is so wonderful. My experience was of an 10*.
2025-10-28
Thank you to the entire team for an incredible stay and for making us feel at home!
2025-10-28
Thanks. I do wish I could have made the room a little cooler. But overall, a great experience!
2025-10-26
Hotel staff and experience was excellent
2025-10-26
Everything was perfect thanks to the hotel staff. You are very kind and professional.
2025-10-26
We thoroughly enjoyed our stay at the Grand Parker Hotel. The entire staff made our experience memorable. Thank you so much!
2025-10-24
il personale sempre gentile e disponibile. Il "doorman" giovane di cui non ricordo il nome merita una nota di particolare apprezzamento. Sempre molto cordiale e simpatico pur rimanendo professionale.
2025-10-24
Great services from reception to restaurant. People are very friendly and professional. Definitely come back again.
2025-10-24
Merci pour votre professionnalisme
2025-10-23
WE arrived with a description of our room from tour company that referenced a higher level room with photos and description when in fact the tour co. had booked a lower level room for us staff wasgreat and with no fanfare,they just upgraded us. every single member of staff was delightful and accomodating.
2025-10-23
Management and staff handled all our requests with courtesy, professionalism, and effectiveness.
2025-10-23
Everyone on the staff was so professional and accommodating. Ten stars!!!
2025-10-21
Everyone we dealt with during our stay was friendly and helpful. Particular mention and thanks to Marco, who was super-helpful with helping us arrange travel to Pompeii, Sorrento, taxi to airport and even a takeaway breakfast! We had a fabulous stay and certainly hope to return again in the future for another holiday!
2025-10-21
Thank you all for a wonderful stay.
2025-10-21
Il motto eleganza e ospitalità fitta perfettamente. La location inoltre e’ fantastica così come la cortesia e professionalità del personale
2025-10-21
Perfect hotel....I wish I could leave all elevens instead of tens. Room was gorgeous, amenities perfect, fantastic breakfast, and Marco the concierge was so helpful with his recommendations and in getting us a restaurant reservation when we were unable.
2025-10-20
The staff were very friendly and attentive, all lovely. Thank you
2025-10-20
Cortesia se personale alla reception oltre alla meraviglia della struttura
2025-10-19
grazie ancora del supporto e della flessibilità
2025-10-18
The staff especially Marco and Vincenzo have been exceptional.
2025-10-17
Service was superb and the room was wonderful
2025-10-16
Your concierges, Marco and Francesco were excellent. Loved their recommendations and knowledge!!!
2025-10-16
Accommodations were well done.
2025-10-16
Thank you for the lovely stay. So glad that we chose your hotel for our 3 night stay in Napoli!
2025-10-17
The staff were always friendly, approachable, efficient and thoughtful, all of which was much appreciated.
2025-10-15
Everyone was so kind, helpful and happy to be working there. Thank you for making our visit to Naples unforgettable one. Your hotel is absolutely beautiful especially the people working there. Thank you again.
2025-10-15
The concierge on duty at check in was of great service
2025-10-14
Thank you for a great stay. Room and accommodations were lovely.
2025-10-14
Thank you for delivering my iPad left in room. We only stayed one night and left very early so did not get to eat breakfast. I am sure it was superb.
2025-10-11
Thank you.
2025-10-11
We were very happy with the connection to the staff and felt at home with their engagement. The hotel’s structure is very well- maintained and modern, updated and clean. We are very easy to please but the staff went far beyond expectations. The hotel, as a whole, is a well-oiled machine. We will highly recommend the hotel.
2025-10-11
Your staff is consistently friendly, cheerful and helpful. Our stay there was truly memorable and special and we will certainly be back.
2025-10-10
We had a lovely time and all the staff were friendly, especially the concierge team, who arranged many trips for us.
2025-10-10
To the concierge team, super friendly, competent, helpful - a pleasure to work with
2025-10-10
The staff in the restaurant are amazing All of your staff from housekeepers to Conceirge were top notch. Great hotel, wonderful food. Will return
2025-10-10
We had an incredible experience! Everyone was so nice, professional and helpful. I work with American companies helping them to enhance their customer service, so I am quite critical of service performance. Your entire team was absolutely amazing!!!!!
2025-10-10
We loved Grand Hotel Parker’s. We enjoyed the beautiful facility and warm greetings. The meals were delicious and served in such a beautiful space.
2025-10-10
I appreciate the help and friendliness of all the staff during my stay
2025-10-10
The facility itself was stunning. The entry-level and lobby were like an art museum and highly inviting and enjoyable. We definitely felt we were in aThe facility itself was stunning. The entry-level and lobby were like a art museum and highly inviting and enjoyable. We definitely thought we were in a five star five star hotel.
2025-10-10
Complimenti a tutti!!!!
2025-10-10
Thank you so much a relaxing stay in Naples and especially for accommodating us for an early breakfast on our final day. Complimenti
2025-10-09
Valentina at reception was very helpful. So were the auto valet service and the folks serving the breakfast and appeftivo in the afternoon
2025-10-09
We very much appreciated all services provided by the hotel and its staff. It was a real pleasure to stay at Parkers's.
2025-10-09
To staff working terrace and all day dining for exceptional customer attention and care
2025-10-08
The concierge and door staff were amazing
2025-10-07
We had a wonderful stay. Thanks to all the staff, management, receptionist, catering, cleaners, porters and any others, particular thanks to concierge team for their suggestions and assistance.
2025-10-07
Thank you for a wonderful dinner and breakfast experience! All the staff were very professional, personable and helpful.
2025-10-07
Tutto perfetto
2025-10-07
Our holiday was so much better because of the staff, who were generally a delightful bunch and couldn't help enough. There were occasions when we felt that the service in the restaurant was a bit haphazard and we waited too long for service, but on the whole it was good. Marco was exemplary, he gets 10/10 for service and friendliness.
2025-10-07
Alessandro was a phenomenal representative of your fine hotel
2025-10-06
Nice Hotel and staff. I missed some more healthy options at the breakfast, like vegetables, caprese or a smoothie.
2025-10-06
They were amazing
2025-10-06
Super service by everyone and everyone was very helpful and friendly, particularly in reception
2025-10-05
Grazie per la disponibilità e cortesia da parte di tutti i componenti dello staff dalla reception alla sala colazione
2025-10-05
All staff was wonderful, I am in love with the quality if the sheets wondering if I could purchase a king size set. We will definitely be back again
2025-10-05
Thank you for your warm hospitality. We look forward to returning on our next visit to Naples.
2025-10-03
Great visit. Thank you for the upgrade.
2025-10-03
If I could rate 20out of 10 I would. Our stay with is the best we have ever experienced anywhere in the world. Australian hotels could learn much from your service and attention to detail. I thank you for the care and kindness you showed to two very weary travellers.
2025-10-03
Our stay at the Grand Parker Hotel was truly exceptional. The hospitality, view from the terrace and atmosphere was top notch; I was sad to leave. Thank you so much to all of the staff; we felt right at home and cared for. The food and service was excellent and the room was very comfortable and clean.
2025-10-03
Grazie a tutti
2025-10-03
Die Reception ist überaus freundlich und kundenbezogen. Kompliment.
2025-10-02
The front desk reception and Marco were very helpful and enjoyable to work with.
2025-10-02
The entire staff was extremely professional and and very helpful. Marco is the best his restaurant and sightseeing suggestion were spot on. He greeted us as if we were family.
2025-10-02
Had a lovely stay unfortunately for only one night . Staff were polite and helpful. Breakfast was excellent with good selection to choose from .
2025-10-01
What an excellent stay, from the moment we arrived we were greeted by an absolutely incredible staff. The courtesy upgrade for our honeymoon was so kind as well.
2025-09-30
Accueil et petit déjeuner parfait Personnel très agréable et sympathique
2025-09-29
The staff were all lovely and accommodating. We did get stopped in the lobby one evening by a gentleman at the front desk who I think perhaps did not understand we were guests.
2025-09-28
Would suggest a renovation/update to the bedroom and living room areas. The bathrooms were nicely updated but the rest of the room wasn’t at the same level.
2025-09-28
Every staff member including the general manager were very helpful and courteous
2025-09-27
Many thanks for an enjoyable stay!
2025-09-27
Salvadori at the Front desk is VERY PROFESSIONAL and FRIENDLY and HELPFUL. He shared insights about the food, town and other things.
2025-09-27
The concierge service was exceptional. Both men were comical and attentive
2025-10-02
Thank you to the entire team for making us feel welcome at your hotel! We will definitely stay here again!
2025-09-26
All were so kind! Especially appreciated the concierge Marco
2025-09-25
Everything about our stay at Parker’s was excellent. The staff are particularly accommodating and very friendly and helpful. The room was lovely and very well kept. We’d highly recommend Parker’s to anyone looking for a quality hotel experience in Naples.
2025-09-25
The management were very helpful and always available. Would very much like to compliment the concierges. So helpful and charming.
2025-09-25
The staff was very reassuring regarding getting guests to airport on time during taxi strike the day we were leaving!
2025-09-24
It was my first time visiting Napoli. The hotel was beautiful and everyone was kind. I plan to return. Thank you1
2025-09-24
Your whole staff, especially concierge Marco, did an outstanding job, I compliment them, they were efficient, courteous and very helpful.
2025-09-24
Every person we encountered was wonderful: professional, warm, friendly, very helpful. Among my favorite hotels in the world
2025-09-23
Staff was excellent…friendly and helpful.
2025-09-23
Perfect visit. Thanks for all your great work
2025-09-23
My wife and I spent one night as we passed through Naples. I wish it had been a lot more. An amazing experience in an amazing hotel. Valentina at the front desk was amazing and very helpful. Luigi was kind and helpful with our bags. The hotel upgraded our room and we are forever grateful. The most beautiful hotel we have experienced. We will definitely return.
2025-09-23
We had a wonderful perfekt vacation in your house and we will come again when staying in napoli
2025-09-23
Outstanding staff - front desk, restaurant, cleaning. Friendly, helpful and efficient. 😀👍. Facility and people are first class!
2025-09-23
All your staff are totally professional, friendly and helpful. They made our stay even more enjoyable as they all seemed to enjoy their work and interactions with guests. Thank you
2025-09-23
The Concierge and staff were amazing and so pleasant . the rooms decor and the building were incredible
2025-09-22
Very friendly and professional . Quick and available
2025-09-21
Marco gave us great suggestions and took care of reservations for us
2025-09-21
a tutto il servizio di ricevimento e specialmente al giovane concierge Vincenzo.
2025-09-21
I nostri ringraziamenti e complimenti a Francesco e Marco in particolare che sono stati molto gentili e disponibili in ogni situazione!
2025-09-21
Everyone was very welcoming and accommodating ! The concierge Marco was so friendly - such a pleasant person and genuine smile !
2025-09-20
I would like to thank all of the staff we encountered. They were all very friendly and helpful
2025-09-20
We have stayed at Many 5 stAr hotels in over 80 countries. Our stay here was as nice and comfortable as any of these hotels
2025-09-20
Il soggiorno dei nostri ultimi due giorni nel Vostro Hotel , ci ha lasciato il desiderio di tornare presto a vivere le emozioni che il luogo suscita. Complimenti a tutti
2025-09-20
To the very helpful staff (all) our thanks
2025-09-20
Beautiful hotel and great customer service!
2025-09-19
Excellent concierge!
2025-09-19
Paulo was excellent and Marcho was beyond excellent and helpful. All staff were great!
2025-09-19
Marco was a great concierge among all your other good services.
2025-09-18
Malgré la déception à l’arrivée (chambre au 1er étage) qui a été revue avec une au 3è étage, tout s’est très bien passé. Le guide-recommandé par le concierge- était parfait. Service de chambre impeccable. Délicieux petit déjeuner avec un emplacement de rêve.
2025-09-18
Merci pour ce séjour, nous avons adoré !
2025-09-17
Thank you for the warm welcome and looking out for us as we journeyed into Naples.
2025-09-16
From the concierge to the servers at breakfast and the bar on the roof, everything was perfect.
2025-09-16
The housekeeping staff are exceptional. The rooms were cleaned each day and all requests were honored in a timely manner. Breakfast each morning is a treat. The food were delicious, plentiful, and the staff were willing to honor all dietary requests.
2025-09-15
Thanks for a lovely stay!
2025-09-15
The people at the front desk were wonderful. The guy who came to bring some surprising bottle of wine just as a complimentary from the hotel was super good unexpected and very pleasant. My overall thoughts were is a great hotel if I ever come back to Napoli again this is where I want to stay and if I have any friends or relatives who asked me where to stay I will give them the name of the grand Parker hotel. One of the brightest spots in Napoli for me. Quite frankly I'm not a big fan of Napoli I think it needs a lot of work but your hotel is a bright spot thanks Steve Barber USA
2025-09-15
Thank you to all the staff who helped us and made our stay so memorable. In particular the breakfast staff and the reception staff were very efficient and pleasant.
2025-09-13
Very welcoming
2025-09-13
I had a wonderful time at the hotel. Everyone was very friendly and helpful. I would recommend this place to anyone.
2025-09-13
Many thanks - had a great stay and looked after brilliantly
2025-09-12
Vincenzo was a wonderful host and deserves accolades!
2025-09-12
The staff made us feel extremely welcome and comfortable. The service was outstanding. The only downside was the limited menu selection and the poor presentation of two meals. One of which, the burger was extremely overcooked
2025-09-11
Everyone was kind, professional & helpful
2025-09-11
Concierge Marco was amazing!
2025-09-10
Ho trascorso un soggiorno meraviglioso al Grand Parker’s Hotel. Vorrei ringraziare il team della reception, lo staff della colazione che è stato sempre così attento e accogliente, e le cameriere ai piani che hanno pulito e preparato la mia camera ogni sera. È stata la migliore esperienza e sicuramente tornerò.
2025-09-10
Thank you to the staff and management for our recent stay. This is our second stay at your hotel. We were particularly impressed with the recent upgrades. Thank you once again, De Filippis-Kuzyk family from Montreal Canada.
2025-09-10
Food was very delicious from room service. Amazing cocktail menu at George’s.
2025-09-09
We thought the vibe and culture excellent. All staff were very friendly. The Concierge service was fantastic. A special shout out to Marco for his help!!
2025-09-08
Very nice staff
2025-09-08
The reception staff and bellmen were exceptional and very helpful. We would have liked to have name tags either artists on the oil paintings or a printed guide , loved the art work.
2025-09-07
Thanks for the hospitality and kindness of the staff. We had a wonderfull stay and certainly come back.
2025-09-08
Nous avons passé un séjour très agréable dans un très bel établissement. Encore merci pour tout.
2025-09-07
Everyone was outstanding, helpful & courteous. Marco was very attentive & helped set up a full day of exploration of the Amalfi Coast with Aldo who was equally brilliant!
2025-09-06
The management, staff, and service was all exceptional. It was so exciting and wonderful for me I can’t wait to come back. Thank you for making our stay in Naples so wonderful, warm, and luxurious! So well done!
2025-09-06
We were so impressed with the management and staff.So kind and helpful and professional. Obviously, the aesthetic of the building and rooms and main areas is unbelievably beautiful and historic and very well prepared and maintained.
2025-09-06
Thank you for your kindness and professionalism.
2025-09-06
Thank you very much for your professionalism and kindness.
2025-09-05
I already wrote to Giovanni and posted my rave on Facebook so this is all a bit redundant but anything to pay you back for the incredible experience we had at your wonderful hotel
2025-09-05
Wonderful hotel and service!
2025-09-04
Thank you for the perfect stay in Naples. We felt welcome with your amazing hospitality and, should I have the opportunity to return, look forward to staying with you again.
2025-09-04
The team was so helpful and welcoming!! Thank you so much!! it was our first time in Naples
2025-09-04
Thank you for a wonderful experience.
2025-09-03
Exceptional… Thank you very much
2025-09-03
The doorman was so welcoming and helpful upon our arrival. The room was stunning! I loved the gym, and cannot wait to see the new facility. We will be back!
2025-09-03
We were very impressed by the dedication, professionalism and care the staff took in looking after all guests
2025-09-03
Thank You our room was beautiful. The service was amazing
2025-09-02
Staff is excellent.
2025-09-02
Thank you Giovanni, Francesco, Theresa (terrace), Mara (Terrace) and our housekeeping team for a very memorable and amazing two day stay at your lovely hotel. Also, thank you for your guidance and tutoring on improving my very bad Italian. You all were very patient, encouraging and kind. We look forward to to our next stay with you on 9/24. Kind regards, John and Kare Knauff
2025-09-01
Thank you for your kind services
2025-08-31
Un grand merci pour la gentillesse et l'écoute de tout le personnel, plutôt ennuyé par nos désagréments et cherchant des solutions satisfaisantes. Le concierge est d'une gentillesse et bonne humeur contagieuse.
2025-08-30
Hotel was beautiful and clean. Room was so comfortable.
2025-08-30
Desidero ringraziare per l’ accoglienza
2025-08-29
Vincenzo’s recommendations of local restaurants and places to go were perfect.
2025-08-28
Entire staff was wonderful! We really enjoyed our stay.
2025-08-27
Thank you to Anna!! She went beyond her duties to help us and make sure we were comfortable. And Marco!! He helped with all our excitement!! And your dining staff! Was very attentive and kind!! Grazie Mille
2025-08-26
The staff and service was incredible. Very good trip.
2025-08-23
Thanks for the pizza recommendation
2025-08-22
Wonderful service
2025-08-18
Please compliment all of the employees from the front desk to the bell hop who escorted us to our rooms. All were excellent.
2025-08-17
Thank you for what was unfortunately only a stay of one night. My wife and I were very pleased with the hotel and the service we received. When I come back to Napoli, I shall make it a point to visit your hotel again. Thank you.
2025-08-17
Serena was particularly lovely and helpful
2025-08-17
As always simply wonderful - it feels like coming home
2025-08-16
Having stayed at your hotel made my trip to Naples a special memory. I will stay if I come to Naples again. Thank you.
2025-08-15
I am so appreciative of Salvatore and Augustinus for their amazing and generous support and care as i had an bad accident and needed help. I wouldnt of been able to get through without their assistance and kindness throughout what had happened and I really felt their genuine worry as the team is like one big family that assists their guests in any way possible. I will always remember this hotel and for that reason this hotel and team will always hold a place in my heart. Thank you so so much
2025-08-15
Josie in concierge services assisted us with luggage delay. She expedited the transfer from Naples airport. Other staff were equally helpful to us.
2025-08-13
Thank you so much for a wonderful 2nd stay! This is our favorite hotel in Italia! Miss all of you! Miss Napoli! Hope to return in the future! Grazie to all of the wonderful staff at Parker’’s! Ciao, Andrea & Edward Palone
2025-08-13
Everyone was extremely courteous and welcoming. The fresh glass of cold water upon arrival was VERY much appreciated. Room service was fantastic.
2025-08-10
Congratulations on a well ran, friendly and exquisite establishment. Thank you for a lovely stay.
2025-08-09
Thank you to all!
2025-08-09
Grazie e complimenti
2025-08-09
Exelente!
2025-08-08
The hotel staff was amazing and so pleasant from stepping out of the car on arrival till the minute we left….everyone was courteous and had a smile
2025-08-07
Grazie di tutto ottima esperienza
2025-08-06
Everyone was great
2025-08-05
The beauty and elegance of you hotel is exceeded only by your staff. Great job by all. wonderful experience.
2025-08-04
Everyone who worked the front desk, the concierge, and Garciano who brought us in room dining twice. All lovely
2025-08-04
Thanks for hospitality shown to our family.
2025-08-03
We thoroughly enjoyed our stay. Team Parker are an exceptional bunch of people who made our sojourn at Grand Hotel Parkers a warm and welcoming experience we will both remember. Thank you.
2025-08-03
Muy atentos y con gran ayuda!
2025-08-02
This was the most beautiful and accommodating hotel we stayed at in Italy. All the staff were extremely helpful in planning our stay, and the hotel was perfect!
2025-07-31
Nice staff
2025-07-30
I miei più sentiti ringraziamenti per averci fatto vivere un’esperienza unica ed indimenticabile
2025-07-29
Nous avions besoin d’un SPA
2025-07-29
We had a fabulous 3 nights at this hotel, thank you for the care and attention giving to every aspect of our stay. The breakfast was fantastic and sitting with those views was a joy!
2025-07-28
Absolutely outstanding - love your hotel and will recommend to all of my friends
2025-07-28
Thank you again for helping us get a room to change the day we arrived before the room was ready!
2025-07-28
Fantastic Experience
2025-07-26
The front desk was very accommodating and welcoming with a beautiful birthday cake and wine that I truly appreciated, as well as breakfast box one morning when leaving for an early excursion. We want to especially thank the concierge team. Marco in particular was amazing in arranging the purchase of opera tickets, a day trip to Capri, and guides in Pompeii and Capri who were first rate, and a transfer to Sorrento. His dinner recommendation and reservation for us was also terrific. We can’t say enough good things about him and how we felt well taken care of. We truly appreciate our experience at the hotel. It was a special occasion
2025-07-25
Grazie per la preziosa accoglienza e ospitalità. Napoli è una città che non delude mai. La vista dalla vostra terrazza è splendida.
2025-07-25
The staff was amazing
2025-07-25
Fantastic experience. Personnel was very attentive and helpful.
2025-07-25
My wife and I have been traveling to Italy for 25 years and have stayed in some of the best hotels throughout your country. We rate The Grand Hotel Parkers as one of the best. Your hospitality is second to none. Thank you for making our first visit to Naples a memorable one.
2025-07-25
Thank you very much to the management staff and the manager and owner-Giovanni. You made our short stay very memorable.your service and greeting was impeccable.meeting Giovanni was a bonus, who went above and beyond, to make our stay very enjoyable.thanks for opening the restaurant for breakfast earlier! You have a great place with amazing staff and a perfect location! Enjoyed dinner and cocktails at the terrace restaurant with an amazing view. Thanks again Kay and Ken Patel
2025-07-24
Servizio gentilezza e simpatia ottimo , ringrazio tutto lo staff
2025-07-23
Hotel manager came to us on terrace and introduced himself and said hello. Very nice. Upgraded room was lovely. Everyone, including gentleman checking us out at front desk at 4:15am were delightful.
2025-07-23
My mother and I were received so warmly when we arrived at the hotel. It was so nice to meet the owner and we loved the gift of the wine! In addition, we mentioned we were tired and did not want to leave the hotel to try the fried pizza and he made this happen for us! I am a corporate event planner and this was some of the best hospitality I have ever experienced.
2025-07-22
The staff was extremely welcoming and friendly. Mr. Agostino in the Bidder Terrace was especially kind and helpful.
2025-07-22
Augustine our waiter and room service guy was amazing
2025-07-22
To the front desk staff and to Marco
2025-07-20
Great thanks to the concierge Marco and Stephano who were available to help us move around the city safely and have a great trip
2025-07-19
14:- Euro for a Coca Cola softdrink is ridiculous, nowhere in the world have we experienced this even in the most expensive destinations and finest hotels.
2025-07-19
Thanks you to the team. You really looed after us and we had a wonderful stay with you.
2025-07-18
Everyone from checking, coincerge, bellman, just exceptional service! Would definitely stay here again and recommend to anyone staying in Napoli.
2025-07-18
Vincenzo and your front desk were amazing .. and all your staff including Service staff were very accommodating
2025-07-16
The hotel was the best place we stayed at on our trip to Italy. So clean and accommodating. The food and service is top notch. Thank you for a pleasant stay.
2025-07-16
Thank you guys much! Management came back and offer room upgrades for both of us. The reception, management and the concierge was amazing. A great experience and will stay again when we visit!!
2025-07-14
My special thanks to housekeeping, I was unwell when I arrived at the hotel and they were very kind and supportive to me.
2025-07-14
Martina should be promoted to Hotel Manager but ONLY if she also works at the front desk. As the owner of many hotels, I know great staff when I see them. The porter took my wife's bag and forgot to load it in the taxi. Martina tracked us down in the cab immediately and saved the day. Otherwise we would have missed our train and our plane back to Florida in Rome. Vincenzo rocks as a concierge. The front desk manager got us into a room at 10 am without complaint or comment. Professional. We felt welcome. Keep him. You have an awesome hotel because of an awesome staff.
2025-07-13
Équipe toujours au top ne changez rien en devenant Relais et Châteaux
2025-07-13
The staff was wonderful. I love this hotel, we stayed In (4) different hotels in Italy and this one is my favorite. The staff was superior to other hotels and the breakfast was perfect (amazing view). The hotel looks great and our room was comfortable. The AC in our room was perfect because we visited during the summer months and we needed the break. The only downside to this hotel is the road is very busy, so if you have places to go, leave early. The staff was great about arranging transportation for us, they were very punctual and on top of things. It was about a 20 min walk to the waterfront, so not a bad walk at all. Love to stay here again 👍.
2025-07-13
Este hotel es una maravilla, servicio, calidad de comida Rooftop, con la vista a la bahía de Napoli, es algo nunca ha visto antes. Gracias
2025-07-12
Extraordinary assistance and kindness of both concierges ! Congratulations and thanks to them !
2025-07-12
Many thanks again for our memorable stay in your hotel. The two concierges we met are amazing.
2025-07-12
great hotel- need gelato on the overnight menu!
2025-07-11
Vincenzo was so friendly and helpful booking our boat you of Procida as well as letting us know all the must see areas in Naples.
2025-07-10
To Marco the concierge
2025-07-09
The entire staff was welcoming and professional. Hotel was immaculate in cleanliness. Excellent recommendations from the concierge front office. Staff and Bowman were outstanding.
2025-07-07
Over and beyond expectations. Truly a wonderful experience
2025-07-06
Huge thank you to the reception team for checking us in early, as well as the concierge team who really made our stay special. The concierge on one day found options for me to get leather Napoletana sandals, and the gentleman the next day called for me and translated what time to pick up the shoes. Incredible service from that team.
2025-07-06
Marco and Vinzenzo the Concierges! You did a fantastic Job!!!!!
2025-07-06
Wonderful
2025-07-04
Our stay was wonderful and the property is stunning.
2025-07-04
Excellent service …superb room and view…fabulous food…loved it all and hope to return!
2025-07-04
Thank you to all the staff for your kindness and pleasantness.
2025-07-04
Our bath was blocked. TV didn’t seem to work well? We loved the hotel though, service, food and staff and would love to return to the hotel and have a tour of Naples and see Pompéi. Liz x
2025-07-04
🫶🏻
2025-07-04
We had an excellent stay once the issue I wrote about below was resolved. Your staff was professional, engaging and delightful. We had a fantastic meal on the rooftop and our waitress was excellent. Our last dinner in Italy was delicious and the view was to die for! The staff from the bellman to the waitresses/bartenders to the manager of the front desk went above and beyond. The room we were moved to for the night was beyond extravagent and our rest prior to flying out the next day was restful and exactly what we needed prior to a long day of travel. Thank you for making our last night in Italy memorable!
2025-07-04
The whole team feels like family, and it’s always a pleasure to return to the Parker. A special thank you to Viviana and Marco for making each stay exceptional.
2025-07-04
Thank you to the entire hotel staff for making our stay such an enjoyable and memorable experience. A beautiful property matched by truly beautiful service.
2025-07-04
The staff….entire staff was wonderful. Clean and gorgeous room. Decorated beautifully, and was beyond our expectations. Kudos!
2025-07-04
Your Conserge Marco is great!!!
2025-07-03
Everyone was amazing. The owner introduced himself to us and we have nothing but praise for the hotel.
2025-07-03
Thank you for making our stay memorable. Your hospitality and warm welcome was phenomenal. A special thanks to Marco who took care of our bookings and the gentleman at the reception for his attention to details.
2025-07-01
My husband has travelled all over the world. Never has he seen or experienced such service anyone. The fact that the owner is always on site is amazing. We actually cut our trip one day short to be able to stay with you again
2025-06-30
Thank you! It was an excellent stay. But please can you send us invoice of our stay from 25.06-29.06 ( Michael Mehner), as I tried it already many times , but no response.
2025-06-30
Merci à Marco & Vincenzo ! 2 top concierges aux clés d'or !
2025-06-30
Thank you for the delightful care and hospitality ! I look forward to returning soon!
2025-06-30
The personalized attention was fantastic. The Bidder Terrace was outstanding.
2025-06-27
Gracias por practicar la excelencia en cada una de las actividades, espero volver a visitarlos prontamente.
2025-06-26
We had a wonderful stay and would like to thank the concierge, and breakfast staff for an awesome experience
2025-06-26
Thank you very much for the lovely hospitality. Staff were amazing and we had a very pleasant stay.
2025-06-23
A++ for service and overall hospitality. Everyone who worked both in reception and dining was exceptional.
2025-06-22
Vi ringraziamo per l'ospitalità!
2025-06-22
Salvatore! Ottimo padrone di casa
2025-06-21
Ottima accoglienza e professionalità delle persone.
2025-06-20
Thanks for the bottle of sparkling for our honeymoon!
2025-06-19
Congrats to welcoming staff to concierge and to staff of Bidder and Breakfast. All perfect
2025-06-19
I would like to say a big thank you to the people at the front desk who were very helpful and kind .
2025-06-19
Grazie per la disponibilità per ogni richiesta che ho fatto e la velocità nel soddisfarle.
2025-06-19
The reception staff were amazing and infinitely helpful. The cleaning staff were impeccable with a high attention to detail. Service in the restaurant was excellent. The facilities were also immaculate.
2025-06-19
Thank you for making our stay so special. From check in to check out, it was impeccable. Grazie!
2025-06-18
Thank you for the impeccable and high level of service
2025-06-17
Amazing staff.
2025-06-17
I would like to recognize the Front Desk for the way they handled our check-in and was able to get us a room quickly to so I could refrigerate my medications and store valuables in the safe. Upon our arrival day the restaurant manager did a very nice job providing us with some coffee and pastries. I do not have hi same he was a smaller gentlemen, very fit and took very good care of us through out stay. I thought all of your doormen were very nice and presented a great perspective of your establishment. Finally Vincenzo the Concierge was very helpful.
2025-06-16
Great spot and a pleasurable stay!
2025-06-16
Thank you to the concierge team
2025-06-15
Wonderful experience and a place I will highly recommend to friends.
2025-06-15
Thank you for a wonderful stay! From the rooms to the common areas, the staff, Marco the concierge, the breakfasts and dinner, the views, and history of the hotel, Grand Hotel Parker’s is an exemplary hotel. We thank you for your hospitality!
2025-06-14
Our stay enjoyed relaxed, efficient, friendly, professional service.
2025-06-13
Special thanks to Marco and Vincenzo. They are both excellent concierge.
2025-06-13
We hated to leave, only having booked for one night passing through Naples. The hotel is a delight, rooms lovely and the staff are top notch! We will come again when we can stay longer!
2025-06-12
Siete il top
2025-06-11
It was an enjoyable stay and the accommodations were quite luxurious.
2025-06-11
Sempre molto affidabile ed efficienti nel complesso
2025-06-11
Great job
2025-06-11
Fabulous hotel and amazing staff! Special thanks to Vincenzo, Marco and Luigi (at front door). Everything was magnificent. Looking forward to our return visit.
2025-06-11
Connie in housekeeping was so helpful! Marco is a delightful and also very helpful!
2025-06-11
Lobby staff all work together and make the customer service experience wonderful!
2025-06-11
Concierge was great at helping me track down my lost luggage!
2025-06-10
Tetziana was very helpful
2025-06-10
Our stay was great, all the staff were so pleasant
2025-06-10
Both concierge Vincenzo and Marco as well as the front desk and cleaning staff were polite, courteous and friendly. They all made us feel like family
2025-06-09
The staff were wonderful.
2025-06-08
All front desk and concierge staff were SUPERB!!!!!!
2025-06-06
Thank you for your great hospitality
2025-06-06
Marco was so friendly and helpful! All the staff were amazing and made our stay in Naples very memorable. Gracie!!
2025-06-06
Marco was awesome in his pizza recommendation. Our whole family said it was the best pizza they have ever had. Marco was also very friendly and very helpful! The entire staff was excellent. We came with 10 members of our family and had 5 rooms. No one had any complaints which is a unbelievable for our family!
2025-06-05
Thanks
2025-06-05
The staff were all efficient and warm. Many thanks for the service
2025-06-05
There are numerous people to thank from check-in to the restaurant. Every associate is extremely kind and willing to help.
2025-06-04
Thank you for enhancing our four day stay in Naples. We were comfortable and happy, enjoyed the beautiful views from the terrace both morning and evening
2025-06-03
Excellent service; nice clean rooms. The concierge was particularly helpful. Restaurant area wonderful. Also tried Georges- loved it!
2025-06-03
Ringrazio per il gradito up grade !
2025-06-03
I have not one regret or complaint regarding your beautiful facility. Your staff and service was impeccable. Your Concierge went out of his way when I wanted to purchase a piece of jewelry from one of the cases in the lobby. A beautiful experience of food, beverage, and accommodation. Thank you for making our trip so memorable.
2025-06-03
Every staff member we made contact with were friendly and professional.
2025-06-01
Très bel hôtel Disponibilité et gentillesse des équipes à la réception sont très appréciables
2025-05-31
All in all a very pleasant stay. Especially the welcome and the overall professional and friendly staff were great. The room and all premises were very clean and well maintained. Tasteful interior design and we loved the Floris products in the bathroom! Great job!!! We will recommend Parker‘s Grandhotel!
2025-05-30
Your staff is wonderful! Checking in was a good experience and everyone was very helpful and friendly. Well done!
2025-05-30
The staffs at the Terrace when we have our drinks and dinner tried to be efficient and we can see their efforts. Well done
2025-05-29
We had a lovely stay for 5 nights in a Comfort Room. I slept on the sofa bed to give my husband the bedroom since he was recovering from back surgery. It was the best pull-out sofa bed that I have ever used. Breakfast on the terrace was lovely. I only wish we had spent more time in Naples itself as we spent most of our time doing day trips.
2025-05-29
Marco was above and beyond any first class welcome and overall service we have had on any stay in Europe. Truly a generous person
2025-05-29
Service was excellent. Helpful and very very polite. Great to meet the owner. First class hotel for certain!!!!
2025-05-29
I was so pleased with the warm reception of the Parker’s staff and Tiziana in particular, who was kind enough to have a boxed breakfast prepared for me when I had to leave for an early flight and couldn’t take advantage of the marvelous breakfast. Everyone was accommodating and helpful!
2025-05-29
Thank you for all you did for us during our stay there. And being able to fit us in an Extra night, when our flight was cancelled.
2025-05-28
Many thanks for this nice but too short stay!
2025-05-27
Everything was great! The checkin was very helpful and accommodating. We loved dinner on the terrace. A wonderful experience.
2025-05-26
Thanks for a lovely vacation at your hotel.
2025-05-26
Your hotel is superb and I really enjoyed my stay while in Naples. We had an overseas flight from the United States so we arrived around 10 am. After checking in, the reception employee graciously sent us to up relax in the restaurant with coffee and pastries while our rooms were being readied. We were amazed that we didn’t have to wait more than an 1.5 hours. This allowed us to rest a bit before meeting up with our tour group. Everything about our stay at your hotel was wonderful.
2025-05-26
We got to the hotel earlier than expected. Most hotels have you wait in the lobby and it's miserable. The staff had us go up to the terrace for a coffee. They had our rooms cleaned earlier so we were able to get in, take a nap and a shower and were ready to begin our tour at 4:30!! What a difference that made for us!
2025-05-25
Our entire stay was flawless. The staff was extremely attentive and courteous and responded to our requests.
2025-05-24
gentili e sempre disponibili
2025-05-24
Service and hospitality is outstanding. From arrival with Alessandro valet to reception to concierge with Marco. A five star stay.
2025-05-24
The staff is personal, attentive, and happy!
2025-05-23
We had an enjoyable and memorable stay. .
2025-05-23
Had a lovely time in a lovely hotel. Staff added to the experience.
2025-05-23
Delightful 3 night stay. Our room was spacious, charming and we enjoyed the terrace very much. We frequently dined, lunched and breakfasted on Bidder Terrace, with your delightfully attentive waiting staff. Meals were delicious, along with the spectacular view. Thank you for kind hospitality!! Would not hesitate to recommend to friends.
2025-05-22
Thank you for the exceptional hospitality during our short stay. The breakfast bags were completely unexpected and very much appreciated!
2025-05-22
Very Impressed with meeting Owner of Hotel!
2025-05-22
Outstanding service with tremendous courtesy! Wholesomely enjoyed!!!
2025-05-22
I cannot thank the concierge Marco enough for going out of his way to have our stay the happiest and most beautiful experience of my life. The breakfast staff were generally 100% and all very welcoming and hardworking. My husband and I felt especially welcome. There was only one morning when breakfast was slightly mixed up but I could totally understand as the breakfast area was bustling. I loved every moment of the stay and everyone was extremely welcoming.
2025-05-21
Our very special thanks to Marco for his patience and expertise in helping us to navigate the many opportunities available to us in the city of Naples. We also very much appreciated his ability to speak such good English as our Italian is very limited. Grazie Mille Marco! Also a huge thanks to the front desk -the porters - everyone of them was polite and eager to help make our stay at the Parker’s a positive experience-Bravo! Lastly-the owner stopped by our breakfast table to introduce himself and welcome us-a very nice gesture of hospitality.
2025-05-21
The hotel and staff were superb.
2025-05-21
I've never been more impressed with any hotel as much as I was with yours. It truly was perfection in every way.
2025-05-21
Awesome experience
2025-05-20
Personnel formidable très gentil
2025-05-20
Our welcome by Marco was so lovely, he made us feel very special upon arrival.
2025-05-20
Thank you to all of the hard working staff in reception
2025-05-20
A beautifully maintained hotel with an excellent front desk and concierge staff.
2025-05-19
Lovely hotel with spectacular view. Would love to come back as my stay was too short. Beautiful classic design; nice amenities and very friendly but professional staff. It made my first time in Italy quite memorable. Perfect place to begin a fabulous vacation in Italy.
2025-05-19
Everyone was really fantastic, and the view from the restaurant was amazing. Nothing but good things to say for all the staff, from check in, to concierge, to the staff in the Bidder Terrace. I wish I had written down some names to mention, but suffice it to say everyone was great!
2025-05-18
Wonderful hotel, amazing service, delicious food and drinks.
2025-05-18
Friendly and efficient front desk staff. Easy and seamless check-in. Thank you for a wonderful visit!
2025-05-16
Team helped us prepare a breakfast box to go knowing we were going to be leaving very early. They also remembered us without us telling them our room numbers (we were a big group) Thank you for the lovely gesture!
2025-05-16
Thank you so much to Marco and concierge team as well as front desk staff and restaurant staff everyone was so helpful, kind and accommodating.
2025-05-15
The concierge when we checked in was amazing. I real jewel in your hotel.
2025-05-14
It was a pleasure staying in the hotel. The restaurant staffs were excellent
2025-05-13
Beautiful hotel and service!
2025-05-13
Very professional and attentive to the needs of the client, a truly asset to the hotel.
2025-05-13
Most staff were professional and service oriented. One front desk person Martina was outstanding in professionalism, helpfulness and authenticity of customer service. She is an asset to your team and contributed positively to our stay. Although the cleaning staff did a great service their timeliness is an area I believe could be improved. Although we requested and understood service would be so done it wasn't requiring us to leave the room on a few occasions for service.
2025-05-12
Amabilidad y profesionalidad. Encantados de haberlos escogido
2025-05-12
Hola; hemos estado felices en nuestra estadía en el Hotel. La gente es muy amable y han resuelto todas nuestras dudas y están dispuestos a colaborarnos en todo. Sin duda recomendaremos el Hotel.
2025-05-12
Merci pour votre accueil chaleureux.
2025-05-12
Amadeus was so accommodating and friendly. He made our light dinner.
2025-05-12
Complimenti per tutta la accuratezza e la delicatezza riscontrate nella vostra struttura
2025-05-12
We enjoyed our stay very much. The staff were great and very helpful. The breakfast and view was fantastic.
2025-05-11
Nn posso fare altro che ringraziare.
2025-05-10
Concierge service was exceptional
2025-05-10
Only for one night but a lovely stay. Lovely service and communication from everyone who helped or served us.
2025-05-10
3 gg stupendi , panorama mozzafiato e cibo meraviglioso. Grazie
2025-05-10
Everyone was wonderful. Reception and the dining experience was perfect
2025-05-09
The whole staff was amazing.
2025-05-09
MARIANA, THE CONCIERGE, WAS EXTREMELY CORDIAL & HELPFUL.
2025-05-09
Es war alles perfekt vom ersten Moment bis zur Abreise. Besser geht es nicht.
2025-05-09
As soon as we walked in the door to check in the staff was amazing. We were treated like a King and a Queen. The front desk, the concierge, the rooftop staff were all so attentive. This was one of the best experiences we’ve ever had at any hotel. Thank you!
2025-05-09
Every single person working at the hotel was AMAZING!!! Best hotel I’ve ever stayed at!
2025-05-08
Start to finish staff was awesome
2025-05-08
The reception staff were delightful and very helpful. The breakfast staff gave a mixed performance in terms of waiting times - when the two young ladies were doing breakfast, it worked perfectly.
2025-05-08
Thank you for being an attentive and pleasing staff.
2025-05-06
Excellent restaurant and hotel staff. Enjoyed staying at hotel. Great food and cocktails. View of Amalfi coast was spectacular
2025-05-06
Great service - from the whole team - very customer oriented- thank you very much From me and my wife -
2025-05-06
We loved the accommodations, service and staff at the hotel. We received outstanding service from the front desk, specifically Vicenzo and the wait staff at Bidder's Terrace Rooftop restaurant, our favorite servers were Manuela, Augustine and Luca. All staff were amazing and made our short stay wonderful. I definitely will choose Grand Hotel Parker's on a return to Napoli and would recommend your fantastic establishment to family and friends visiting the region. Grazie!
2025-05-06
Front desk, maid service & restaurant employees went out of their way to help.. very comfortable & relaxing stay .. much thanks!
2025-05-05
Best Service ever!
2025-05-05
We enjoyed our stay very much!
2025-05-04
Thanks to Dalio for finding our luggage!
2025-05-04
Personale squisito e disponibilissimo
2025-05-04
Everyone and everything was exceptional!! Thank you for the fantastic accommodations, meals and service.
2025-05-04
Every body was nice and helpful specially Marco
2025-05-02
The front desk staff was exceptionally welcoming, hospitable and knowledgeable.
2025-05-02
Thank you for your involvement in order to have a lovely stay and to want to return
2025-05-01
Thanks to Marco, Vincenzo and the lovely tall blond waitress we served us at breakfastw
2025-05-01
Caro Giovanni, avete un albergo meraviglioso con un’atmosfera splendida e un servizio fantastico; ci siamo divertiti moltissimo e speriamo di tornare. I nostri migliori auguri, Paul e Joanne Lindwall
2025-04-30
Such a wonderful hotel. The rooms, breakfast on the terrace and dinner was all amazing
2025-04-30
Marco at reception is outstanding! Courteous, fun and competent. He made our stay memorable!
2025-04-29
Thank you I appreciate your commitment to excellence
2025-04-28
Sinceri complimenti ai responsabili alla Reception e all'intero staff presente al bar e durante la colazione. Martini cocktail superlativo. Grazie
2025-04-28
A special thanks to Vincenzo who was super organising our trip to Positano & recommending a traditional Pizza Restaurant All in a lovely Guy Another special thanks to Augustino In the Restaurant He not only made us laugh He is amazing at his job Made us feel special Great sense of humour Lovely guy Many thanks to all the staff in the restaurant & bar , who were not only very presentable , made us feel special and fabulous at their jobs The cleaner of our room was lovely and very good at her job We would definately recommend your lovely hotel The views are amazing Unfortunately for us it rained most of the time , however the attentiveness of your staff helped us to overcome this We enjoyed Napoli Grazie Mille per Tutti
2025-04-28
Complimenti per la qualità di ogni servizio offerto e soprattutto del personale, veramente impeccabile, amichevole, empatico e con un livello di competenza e professionalità veramente eccezionali.
2025-04-28
Ringrazio il personale di accoglienza, gentili, cordiali e ci hanno veramente fatto sentire dei “vecchi” amici. Complimenti al personale addetto alla gestione delle camere, efficienti e discreti.
2025-04-26
We stayed in many beautiful 5 star hotels on this trip, but you all made us feel you were part of our adventure and there to help us with it. Marco is a true gem and rest of staff is wonderful..as I said all made us feel as if you were part of this grand adventure we were on. Was so sad we only had the one night with you..
2025-04-26
Your reception of our family was truly exemplary!! On all levels!!
2025-04-26
The only thing i didn’t like was poached egg served in a bowl. You cannot eat them without a spoon, which is not pleasant. Just a small point. We had a lovely stay thank you.
2025-04-26
Wonderful staff in the restaurant and at the front desk.
2025-04-25
Bravo, merci
2025-04-23
One of the best hotel stays we have ever had in both comfort and service Thank you
2025-04-23
Thanks to Marco for making us feel so welcomed after we had immediately arrived from the airport!
2025-04-23
Excellent service. Very memorable stay. Will come again
2025-04-23
All of your staff should be highly praised, going above and beyond to suggest places to visit and how to travel there. We can't recommend your hotel enough - Thank you
2025-04-23
We really enjoyed grand hotel Parker’s: the hotel, the view, the location, the food at the Bidder Terrace, the cleanliness and above all the warm athmosphere and the friendly and helpful staff. Grazie mille!
2025-04-22
Merci beaucoup pour l’accueil et l’ensemble des attentions réservées Merci à Jolanda pour nous avoir fait goûter la « pastiera »
2025-04-22
Siamo stati benissimo, giusto equilibrio tra tradizione storia confort e servizi per la quotidianità contemporanea! personale estremamente gentile e attento e simpatico!
2025-04-22
Excellent stay, very welcoming and friendly service from start to finish
2025-04-22
Thank you for making our first vosit to Naples so wonderful
2025-04-22
Thank you to the excellent front office staff and concierge.
2025-04-20
Thank you Alexsandro for taking a good care of us at breakfast. We appreciated it. Will definitely come back if visit Napoli.
2025-04-20
We were visiting from Colorado USA as a group organized by Susan Whitson travel. The staff was fantastic and the property was wonderful. Thank you! We will be back …
2025-04-19
Personnel exceptionnel
2025-04-19
The stay in Parkers Hotel was perfetto
2025-04-19
Almost without exception, the hotel staff were outstanding. This includes the restaurant, reception and room cleaning staff who were all so attentive and helpful.
2025-04-17
grande professionalità, pulizia, ordine rigore!
2025-04-17
Marco and Vincenzo were fantastic! Knowledgeable and kind
2025-04-16
All staff was exceptionally friendly and professional. We were even given a short tour of the hotel upon arrival. The concierge that did this was awesome (unfortunately don’t remember his name but his picture is on the map). The room was very beautiful though the view from our room was not. The cleaning/turn down service did an excellent job and went above and beyond.
2025-04-16
The front desk staff and doorman were so welcoming! Very pleasant and helpful to converse with. The hotel and rooms were very clean and room every detail was attended to.
2025-04-16
Merci pour la très belle suite offerte en surclassement
2025-04-15
We appreciate that you provided a bag breakfast for us because we had to leave for the airport very early. We enjoyed our bag breakfast, partly before we departed from Naples and partly in London. Thank you very much. By the way, the pastry in our bag breakfast lasted until we arrived in L.A., where we finished it off with a nice cup of coffee/hot chocolate.
2025-04-15
Tutto fantastico
2025-04-15
Thank you everyone for making our stayed so memorable. From arranging driver at airport, bellboy helped with luggage, concierge helped map out what to do around town. scheduled next day Pompeii tour. Dine in restaurant during a wedding. The servers were super attentive and even meet my special diet requests. From the front desk from checked in to checked out, it was just absolutely awesome experienced. Top notch services!!! Beavo.
2025-04-14
Splendido albergo di grande tradizione con personale gentilissimo e un ristorante con due stelle pienamente meritate.unico neo il balconcino della stanza su un cortile inguardabile.
2025-04-14
complimenti ! sono stati 4 giorni di massimo relax grazie alla bella struttura ben gestita in ogni particolare
2025-04-14
Siete oramai un punto fisso durante i nostri soggiorni a Napoli. La vostra accoglienza, la cura dei dettagli, la gentilezza di tutto lo staff rendono il nostro soggiorno speciale. A presto! Elisabetta Maccechini
2025-04-13
Thank you for the wonderful stay. The hotel was wonderful and the staff was great
2025-04-13
Your staff are both helpful and readily available. They are pleasant to speak to and engaging at all times.
2025-04-13
House keeping excellent. Stayed 4 nights and room was really well cleaned. Bed very comfortable and room was lovely. All staff through hotel were excellent. A great stay and we would recommend you highly.
2025-04-12
We thoroughly enjoyed our stay, extremely comfortable and delicious breakfast, thankyou to you all.
2025-04-12
Una accoglienza calorosa e un team professionale hanno reso il nostro soggiorno davvero piacevole. Ottima colazione.
2025-04-12
The entire staff was helpful and pleasant. Thank you!
2025-04-13
The Manager that welcomed us to the hotel and gave us a tour was one of the friendliest and helpful person we encountered on our trip. His rating was 10+.
2025-04-11
Many thanks for a very good stay
2025-04-11
To everyone, especially Marco and Vicenzo
2025-04-10
I would like to thank the team for a great time at your hotel. I will always choose grand Parker when in Naples.
2025-04-10
Very friendly, helpful and according to the standards of luxury hotel
2025-04-09
Thank you so much for the warm welcome, amenities, wonderful attentive and gracious Staff. The view of the Bay of Naples from our room and the delicious choices on , the roof top breakfast, Fantastico! Mary
2025-04-09
Wonderful staff: friendly, helpful, insightful. Marco, in particular, made our stay outstanding with his advice and suggestions.
2025-04-09
Vinchinzo
2025-04-09
Staff all very friendly and professional. Hotel very clean. Room tidying and facilities excellent eg water, coffee, toiletries Amazing view!
2025-04-09
The staff were wonderful throughout, but I have to give special mention to Tatiana (sorry if wrong spelling) on the front desk. She went above and beyond to make our stay joyous from the moment we met her on arrival right through to when we left. Super helpful, super pleasant and super informative on the area. A real asset to your hotel. As I say though the entire staff were pleasant and helpful throughout and a real compliment to the hotel.
2025-04-08
Thank you for making our wedding anniversary so special.
2025-04-08
Thank you to all the staff for a wonderful stay. Everyone was kind and friendly and the breakfasts were delicious, the staff were speedy but it felt like you had all the time in the world, with no pressure to finish. Nothing was too much trouble. Excellent
2025-04-07
Thank you for making our stay comfortable, enjoyable and relaxing in your beautiful hotel. A big thank you to all you staff.
2025-04-07
Fantástica atención en recepción y sobre todo en la planta de restauración
2025-04-06
Wonderful hotel. Service from every staff member was stellar. Kudos to your training regimen. Efficient and welcoming at the same time. That is a hard balance to achieve. Thank you!
2025-04-04
Thank you for looking after us again Giovanni, vencenzo Marko x
2025-04-04
Albergo tenuto e gestito molto bene
2025-04-03
Alexandro, the maitre de was exceptional. Your downstairs reception area is beautiful and your concierge team very professional. Overall, great hotel.
2025-04-01
Accoglienza straordinaria …
2025-04-01
Thank you very much for the great hospitality and services you provided to us !
2025-04-01
Thank you Marco and the entire team. Everyone was very friendly and willing to help us with all our questions.
2025-04-01
Grazie mille !
2025-03-30
Great stay, if only for one night. The reception staff were excellent and very helpful, thank you very much and hope to visit again so.
2025-03-28
thanks to the wonderful staff at the front desk! Very helpful and welcoming.
2025-03-27
Felicidades y gracias por sus atenciones.
2025-03-26
Tout était parfait
2025-03-26
Thank you for arranging the travel agent rate and the generous bottle of wine on arrival.
2025-03-24
Nous tous tenons à vous remercie pour l’excellent accueil , service de conciergerie avec les conseils très avisés et leurs gentillesse ainsi que le staff du restaurant pour leurs l’efficacité et le service bar de haute qualité. Chambres très agréables moderne avec une touche humoristique charmante Nous avons passé un agréable séjours grâce à vous tous . Nous retournons surment à Naples et Biensur au Parker Hôtel
2025-03-24
Vorrei ringraziare tutti voi per il bellissimo soggiorno trascorso. Ritorneremo. Grazie
2025-03-24
Concierges extrêmement à l écoute et sympathiques Femme de chambre très bienveillante Jeunes femmes à l accueil extrêmement Agréables et disponibles comme tout le personnel d ailleurs Très bon séjour à recommander
2025-03-23
Special thanks to the entire team. I wish I was able to stay longer. I will continue to strongly recommend the property to both customers and my family. Thank you for making me feel so welcome. Special thanks to Giovanni and Vincenzo; and a big thanks to the housekeeping team!
2025-03-22
Staff is the best-this is our 5 stay and will always choose The Parker’s over any other hotel. It’s like coming home.
2025-03-22
All the staff were wonderful, especially those who arranged an early breakfast for us on the first day. Thanks very much, greatly appreciated,
2025-03-19
Thanks for these great 2 days we stayed with you!
2025-03-19
We loved the aquarium visit. We would not have thought to visit except for your generous gift.
2025-03-19
Accueil 5 étoiles, charmant personnel Tout le monde est à l’écoute, très souriant Une des hôtesses d’accueil est française, elle nous a tout expliqué à notre arrivée et nous a très bien renseigné sur la ville Les serveurs du restaurant sont très agréables, souriants et accueil +++ Excellent petit déjeuner Tout est parfait dans cet hôtel, et tout est beau et très propre Le monsieur qui monte les bagages est très agréable et nous salue à chaque fois, très souriant Nous sommes vraiment ravis, nous reviendrons la prochaine fois Excellent emplacement
2025-03-19
Thanks from the Fahey family, you gave our Italian adventure a great send off after 10 days. We will see you again!!
2025-03-19
Thanks to Vincenzo and Marco and Alessandro and all the others for such a lovely visit!
2025-03-19
Grazie a tutto lo staff per l'ospitalità, gentilezza ed estrema cura dei dettagli!
2025-03-19
Excellent service from Marco and Vincenzo both before and during our stay.
2025-03-10
Bonjour nous tenons à remercier chaleureusement Marco concierge qui a été parfait
2025-03-10
Die Mitarbeiter an der Rezeption waren super.
2025-03-08
Un énorme merci à l’ensemble de l’équipe
2025-03-08
I really appreciate your business. Thank you very much!
2025-03-08
A special thanks to Marco who could not have been more pleasant and welcoming! His warm smile greeted us every time! Also very sweet and helpful were Paulo and Anna. Please give them our warmest thanks.
2025-03-02
a tutto lo Staff Parker's il migliore di sempre !!
2025-03-01
Both my wife and myself agree that our stay with you was the best we have had, the customer service and the attention to detail where exceptional. We cannot speak highly enough of all the staff and their willingness to provide the best experience possible.
2025-02-28
Merci à Marco pour son accueil, ses conseils et sa joie Autres personnes très sympathiques également
2025-02-27
Room was amazing. Place was so nice. We loved it
2025-02-27
This was a delightful stay at Parker's. We loved the hotel and our room and the staff were excellent. Special thanks to Marta for all her help with our reservation and to the wonderful Marco, who was extremely helpful with our dinner recommendations and reservations and so welcoming!
2025-02-26
Gestione top
2025-02-26
Siete il top
2025-02-24
It was just wonderful. Very nice
2025-02-24
Front desk and bell men were great upon check in anb departure
2025-02-24
Congratulations for the excellent entire team!
2025-02-24
Fantastico! Come a casa con molto gentile sttenzioni de tutto il personale, GRAZIE!!
2025-02-23
Special Thank you! A perfect time. The art, the view, and the attention to detail was top notch! The hidden message in the bottle, I will keep my treasure forever it's about the memories. Please give extra thanks to our maid Connie, she always answered me in a smile and made sure we were perfect like the rest of your professional staff.
2025-02-23
Un grand merci à toute l’équipe ! Nous avons passé un séjour merveilleux à Naples grâce à vous. Nous reviendrons avec plaisir la prochaine fois ! À bientôt !
2025-02-22
I had a wonderful stay at your hotel. Staff were very helpful and service excellent
2025-02-22
A truly wonderful stay; thank you. Every moment was perfect- great advice on where to go, what to see and where to eat, wonderful stories about the hotel’s history and so kind with the children.
2025-02-22
Un grazie al personale al ricevimento per aver prontamente accolto una richiesta con cortesia e professionalità.
2025-02-22
We had a wonderful stay and everyone was kind and helpful.
2025-02-21
From the front desk to the top floor restaurant the staff at the Parkers was exceptional - kind, knowledgeable and so pleasant to deal with.
2025-02-20
Un hotel dove si respira "l'Arte dell'Accoglienza" di altissimo livello. Complimenti a tutto lo staff.
2025-02-20
Complimenti per tutto, per la struttura, per il personale molto gentile e disponibile, per i servizi. grazie per l'accoglienza. Stefania e Michele Arrighetti
2025-02-20
We had a wonderful stay. Many thanks.
2025-02-20
Your hotel is elegant and perfect in every way! We loved our stay with you!
2025-02-20
My compliments for a very attentive staff from breakfast to room service, kitchen to housekeeping, arrival to departure!
2025-02-20
Sinceri complimenti a tutto lo staff e grazie di tutto. Bellissimi sorrisi spontanei ed AUTENTICI 😊
2025-02-19
Beautiful hotel. Wonderful bed. Fantastic service. Above and beyond in every way.
2025-02-18
Thanks for a wonderful time and accommodating requests quickly as well as giving great suggestions for dinner and places to go. Will definitely stay here next visit as well.
2025-02-17
Complimenti alla gentilezza ed alla professionalità del personale che ha evidenziato un solare amore partenopeo nei confronti di noi ospiti.?
2025-02-16
La gentilezza all’accoglienza e durante tutti nostri soggiorno é stata outstanding
2025-02-16
Superb stay at the Parker’s. Everything was very good. A special word for the two concierges. They are excellent and have given us very good advices and good restaurants. Because of them everything we did was superb. They deserve their clefs d’or ten times!
2025-02-15
Lovely stay at the hotel with very friendly & helpful staff
2025-02-15
The entire staff was amazing, they made us feel welcome from the second we walked in until we checked out three days later at 4am. This is a true 5 star hotel.
2025-02-15
I would like to thank the staff and management for making my stay beautiful and memorable. The staff were amazing and very helpful, the hotel room and decor are elegant and very clean. The breakfast and restaurant meals are colourful and very tasty. I will definitely book a stay in this hotel when I am around Naples and it environs and recommend it to my friends and family. Thank you!
2025-02-14
Mes compliments aux deux concierges !
2025-02-14
Grazie per l’ospitalità e complimenti a Marco, il suo benvenuto all’hotel fa la differenza!
2025-02-14
The staff was outstanding and their professionalism was top notch.
2025-02-13
The staff were all very friendly, welcoming, and helpful. Marco was great!
2025-02-13
Great service from Marco from the moment we arrived. Highlight for me was the breakfast service. Food delicious and beautifully presented.
2025-02-08
Grazie per la bellissima esperienza
2025-02-07
The hotel is beautiful, the service is exemplary, and the views are dreamy. What really impressed us the most was how the staff was able to be both warm/approachable and so efficient/professional at once. Marco especially made our stay feel special — his exuberance for this hotel is contagious. We left fully under the magical spell of Grand Hotel Parker’s.
2025-02-03
Thank you for a warm welcome.
2025-02-02
Many thanks to all the members of concierge desk
2025-02-01
Your front desk staff were exceptional. They were helpful with all of our needs. The laundry service was great as was the shoe shine service. My only suggestion is to warn travelers to watch carefully for the front entrance of the hotel, if driving and where the garage is in case they cannot park by the door. Also if due to traffic they miss the hotel, where they can turn around at. Napoli traffic is pretty intimidating to those not use to it.
2025-01-24
Excellent
2025-01-24
Pleasant staff
2025-01-22
My wife , me and our little dog want to thank you for your excellent service and hospitality in our seven days stay in your hotel . The friendly hospitality of the staff and the owner was a pleasant surprise and experience . Than you again. We will return as soon as possible .
2025-01-21
Your team are amazing. Congratulations on developing and supporting your people to provide a service second to none.
2025-01-21
Very warm friendly and hospitable. The staff were all excellent. Thanks.
2025-01-20
The team was consistently helpful and welcoming
2025-01-20
Thank you so much for an amazing hospitality. We really enjoyed our stay at hotel, staff was very professional, helpful and greeting with smile all the time.
2025-01-20
Everyone from receptionist to waiters to baggage handlers were happy, polite and amazing!
2025-01-18
All the staff were terrific, friendly and helpful. There was always someone ready if we needed anything. They all made our stay so enjoyable but we would particularly like to thank Alessandro in the George restaurant
2025-01-17
Alessandro from Bidders was amazing, as well as the lovely lady from the housekeeping.
2025-01-17
Special thanks to Alessandro who served us at breakfast! Very attentive and helpful!
2025-01-15
Alto livello .Tornerò. Grazie
2025-01-14
Complimenti sinceri alla proprietà e a tutto lo staff dell’hotel
2025-01-14
We had a great and memorable stay. Thank you to the entire staff at the property.
2025-01-13
The staff was very pleasant and helpful, as expected from a 5* hotel. Really congratulations to all of them. Breakfast staff full of courtesy and very professional.
2025-01-13
Everyone at the front desk and in the breakfast area was so kind and helpful. Housekeeping did a tremendous job keeping everything clean and shiny. Outstanding work by all.
2025-01-12
grazie per l'ottimo servizio
2025-01-07
Thank you
2025-01-07
Per la cordialità e la professionalità
2025-01-07
Desidero ringraziare la direzione ed il personale dell'Albergo per l'accoglienza, la disponibilità e la professionalità dimostrate
2025-01-07
Ottimo hotel e anche il personale
2025-01-07
Stato un soggiorno piacevole, abbiamo trascorso 3 notti nella vostra incantevole struttura, trovando una atmosfera gioviale e serena, avete un personale fantastico, professionale e competente.. la nostra camera ha rispettato le nostre aspettative, pulita, accogliente ed ampia.. Colazione perfetta, en la norma per un 5 stelle che si fa sentire e rispettare.. stato idilliaco fare la colazione ammirando il meraviglioso panorama sul golfo di Napoli.. Complimenti per la vostra adempiente professionalità ed eleganza..
2025-01-06
Servizio impeccabile. Dalla reception agli operatori della colazione e della terrazza.
2025-01-05
Tutto top complimenti.... Sarebbe bello avere una spa con servizio massaggi vorrebbe dire aggiungere la candelina sulla torta
2025-01-04
Grazie mile per accoglierci cosi bene. Tutto è stato meraviglioso. Gli lavoratori dell hotel, fantastici. Tutti simpaticissimi e anche col amore assoluto per i dettagli. Siamo stati super bene. Avete fatto dell nostro viaggio una esperienzia speciale. Ritorneremo!!
2025-01-03
Come sempre accoglienza magnifica, Fra reception, consierge, sala da pranzo, terrazza, tutti gentilissimi ed empatici. Grazie in particolare a Giovanni Torre Vallone e Andrea Prevosti, splendidi anfitrioni.
2025-01-03
I stay at many 5 star hotels and this hotel was outstanding. The entire staff was welcoming and attentive- from the doorman, front desk, restaurant, and housekeeping. The food was top notch. And the accommodations - from the rooms to the restaurants and lobby- conveyed a relaxed yet very elegant environment that incorporated old world and modernity. The breakfast on the terrazzo with the amazing menu selections will forever be part of my favorite memories of Napoli. If I could give you 20 stars I would. I will definitely return on my next visit to Naples and will recommend your hotel to all my friends and colleagues. Thank you.
2025-01-02
Your team, especially Marco, are kind and accommodating.
2025-01-02
Toujours de merveilleux moments dans cet hôtel que nous adorons depuis de nombreuses années et où nous passons des réveillerons inoubliables . L’accueil de toute l’équipe que nous connaissons depuis longtemps est toujours chaleureux. La soirée du réveillon a été parfaite et l’ambiance festive et joyeuse .Les repas sont d’une générosité incroyable , le service impeccable , la décoration merveilleuse. À l’année prochaine assurément et merci à tous pour la réussite de ces moments si singuliers
2025-01-01
Outstanding staff! Highest quality. Warm and inviting
2024-12-31
Gentilezza e Professionalità splendida di tutto il personale
2024-12-31
Tutto ottimo. Siete un team perfetto
2024-12-30
Many thanks to all. You made our stay very comfortable .
2024-12-30
Grazie per la professionalità e disponibilità
2024-12-30
The staff in the upstairs lounge was always superlative, well dressed, well groomed, and wonderfully helpful. The view, of course, is remarkable; I always came to the lounge for sunrises with coffee. Housekeeping also excellent. I also loved the butterflied marble panels on floors and walls. Where did it come from?
2024-12-29
Vorrei ringraziare tutto il personale e il cameriere Adriano per l’accoglienza tornerò sicuramente .
2024-12-29
Thank you so all the staff whom made our stay enjoyable. We look forward to visiting again in the future.
2024-12-29
Avete reso un piccolo sogno quest’esperienza, da rifare appena possibile. Siete andati benissimo in tutti i campi, dalla reception alle stanze al ristorante. Abbiamo anche lasciato una recensione su tripadvisor, ovviamente del tutto positiva. Grazie ed a ben rivederci!
2024-12-28
Fabulous hotel!
2024-12-28
Tutto magnifico,grazie!
2024-12-28
Staff without exception were excellent
2024-12-28
Enjoyed my day very much. Re my room, takes the first 24 hours to work out how all the light switches work. Also 25° is far too high for a standard setting for bedrooms. - 21° would be fine for everybody and save you money
2024-12-28
Staff eccezionale alla reception
2024-12-28
Professionalità e disponibilità del personale costituiscono i punti di forza dell’hotel
2024-12-27
Marco was amazing! Please promote him 🫶🏽
2024-12-27
they were so good
2024-12-25
Personale ultra competente, professionale e con la grande capacità di mettere tutti a proprio agio e soddisfare ogni richiesta.
2024-12-25
Siamo stati davvero bene, ci torneremo
2024-12-19
Thank You for an amazing experience!
2024-12-14
Marco was amazing when we checked in! Incredibly warm and helpful!
2024-12-13
Grazie a tutto il personale fantastico del Parker's, un grazie particolare a Giovanni Vallone per avermi ospitato e al concierge Marco Giuliano che sa conciliare professionalità e letizia in ugual misura
2024-12-11
Bravi
2024-12-09
Il manager dell’hotel Giovanni Torre Avallone e quello del bar Antonio Boccia (così come tutto lo staff) sono stati gentilissimi e altamente disponibili per rendere indimenticabile la nostra esperienza al Parker’s in occasione dell’inaugurazione di Parker’s Meets London.
2024-12-08
Ottimo lavoro. Un grazie speciale a Marco del Concierge.
2024-12-07
You have a fantastic team! They are a credit to the hotel. Please extend my thanks to Allesandro for the care he took with my mother who required vegans meals. She was very happy.
2024-12-07
All staff were exceptional, particularly Alessandro and his team in the restaurant. I am a vegan and they did their best to provide me with lovely vegan food. Thank you, Alessandro, waiting staff and chef.
Favoloso
Staff di sala
Il locale
Soddisfazione globale e informazioni generali
Il locale
Accoglienza e prenotazioni
Corso Vittorio Emanuele 135, Naples 80121, NA
0817612474
2025-11-30
Your hotel is magical. The service was outstanding and all of the accommodations exceeded my expectation. I highly recommend this hotel to everyone for a beautiful experience. The Bidder Terrace is a must for a beautiful view of Naples and lovely food with outstanding service. Thank you for helping to create a beautiful experience for me and my family.