Grand Hotel Parker's
Lingua
Grand Hotel Parker's
Lingua2026-11-08
Thank you for the women who checked us in on Wednesday. Every staff member was helpful, pleasant and accommodating!
2026-11-07
The whole team is absolutely fantastic, very attentive, friendly…….the couldn’t be better!
2026-11-04
So welcoming and helpful. Just a beautiful. What a what to end our 2 week visit to Italy.
2026-11-04
Thanks for having us.
2026-11-03
Beautiful hotel! Everything was perfect and the staff was friendly and helpful. Looking forward to returning sometime soon. Thank you.
2026-11-01
Just a perfect first visit to Napoli. You impeccable service and elegant hotel made this our new favorite city
2026-11-01
Staff was excellent: reception breakfast, housekeeping
2026-11-01
Tutto fantastico! Niente da eccepire
2026-11-01
This was our first visit to Napoli and we were overwhelmed by the beauty of the city and loved everything about the hotel. Everyone on staff was wonderful and made our stay so enjoyable. The hotel was stunningly beautiful! The view from the terrace during breakfast and our room was outstanding. The service during breakfast was excellent. We easily reached the historic center by taxi where we ate the wonderful local food and explored the city. At the end of the day into early evening, coming back to the Grand Parker Hotel was icing on the cake. We are originally from the US but live in Montecatini Terme now after moving to Italy in 2025 and we travel to different destinations in Italy all the time. Napoli is now at the top of our list of places to visit as often as possible. Thank you!
2026-10-31
Our sincere thanks and appreciation for the pleasant hospitality
2026-10-29
Your staff are SUPERB. The welcome and the friendliness (which was never over the top) made this already lovely stay even lovelier. The attention to detail, the beautiful bed linens, super-comfortable beds - it was all exceptional. If I had to make a suggestion, it was that the decor of the hallways and the bedrooms was a bit bland and lacking character, but this is a very minor point when balanced against everything else. Breakfast on the terrace was utterly delicious and the setting is unforgettable. Seriously, well done. The spirit of generosity and hospitality that permeated every aspect of my stay is hard to beat.
2026-10-29
The warmth of the welcome from front desk to all the team in Bidder Terrace is exceptional. GHP embodies the finest of Neopolitan hospitality.
2026-10-29
Compliments to Marco the concierge. He was magnificent. Knowledgeable and entertaining at the same time. A true gem of a man.
2026-10-26
Il personale vale una stella in più.
2026-10-25
Wonderful hotel, excellent quality, very nice friendly staff, best coffee I had in Italy - breakfast us second to none - just amazing.
2026-10-25
Complimenti per tutto, struttura e soprattutto servizi e qualità dello staff. E' stata la nostra quarta visita e spero di poter tornare quanto prima
2026-10-25
Reception !
2026-10-25
Great hotel. Very pleasant and helpful staff. Great experience.
2026-10-25
Wonderful visit. Thanks very much!
2026-10-24
Valery at the front was great and the guys at check in were very helpful every day!
2026-10-24
Merci aux deux concierges Marco et Valentina pour leur disponibilité et leur professionnalisme
2026-10-24
We have been fortunate to travel extensively, and The Grand Hotel Parker's stands out as one of the most beautiful properties we have experienced, both in its stunning location and physical accommodations. What truly sets it apart, however, is the extraordinary staff. From the moment we walked into the lobby, they were attentive to our every need, often anticipating what might be helpful to us. They perfectly embody a genuine Italian spirit of warmth, joy, and hospitality—even preparing a delicious breakfast to go for our very early train. The hotel is a happy, peaceful 'home' to return to after exploring everything Naples and its surroundings have to offer. The Grand Hotel Parker's As is exceptional.
2026-10-23
Marco was the highlight of our trip. I have never had a concierge go above and beyond to make us feel welcome and to have great recommendations. Everyone from the front desk to the wonderful housekeeper that took care of our room made our stay excellent. I would only ever return to Naples to stay with you again. Truly one of the best hotels we have ever been to.
2026-10-23
Everything about our stay was outstanding. We had a wonderful experience
2026-10-23
Our stay was absolutely amazing and every staff member was very welcoming!
2026-10-22
complimenti a tutta la squadra del ricevimento, della colazione e alla concierge che ci hanno accolti con grande gentilezza ed efficacità.
2026-10-22
Compliments on all with utmost respect for the Staff. And George's has no equal. Great Thanks.
2026-10-22
Loved every single moment of our stay Such thoughtful quiet hospitality and we were so appreciative So look forward to returning!
2026-10-21
Upon our arrival we met Marco. It was like meeting an old friend. Everyone of the staff we meet was wonderful and made us feel special. We had a great stay at your Hotel.
2026-10-21
Very professional and accomodating staff!
2026-10-21
Thank you for accommodating us on an early arrival
2026-10-21
Please thank the entire staff for making our stay a wonderful experience.
2026-10-21
My wife and I and our friend's the Hruls just spent 6 nights with you to tour Naples and the environs. The Grand Hotel Parker was perfect, location, facilities and staff. The staff was warm welcoming and helpful. At the desk, a young woman greeted us and guided us to room. I think her name was Antonella or Alyssa. ( I am horrible with names sadly). Marco the head Conceige provided excellent dinner and activity suggestions and checked to make sure we had a great time. Mimi and the other bellman were helpful with our luggage and grabbing taxis. All the staff at the Terrace were wonderful and knew our wine and drink orders after a day or so. They always made room for us on the terrace before and after dinner. Honestly, the hotel is close to perfect. The elegance of the facility and the location is one thing, but the staff functioning is a tribute to management. We have stayed in many fine hotels over the world and you are among the best. Our go to in New York is the Lowell and I hope the Grand Hotel Parker will be ours in Naples. My regards, Dr. Louis Di Lillo, MD
2026-10-20
Thanks for making our stay a wonderful experience in Napoli.
2026-10-18
The gentleman who escorted us to our room initially was very kind and thoroughly explained how to manage all the different controls within the rooms systems.
2026-10-18
Quero agradecer imensamente à equipe da recepção que não mediu eesforços para me ajudar a resolver um problema com meus voos da ITA. O pessoal da recepção não descansou até conseguir resolver o meu problema! A fala que eles estavam ali para me ajudar não foi só por educação, foi totalmente verdadeira! Parabéns à toda a equipe! Foi a minha melhor experiência em hotel!
2026-10-18
I was very happy with the service from start to finish, especially the help and support provided by the concierge the room was always clean only one small point toilet paper and Kleenex there should d extra in the rooms . The entire experience was excellent! Thnak you
2026-10-17
All of the staff members were wonderful and so helpful!
2026-10-17
A lovely hotel. Concierge and front desk particularly helpful
2026-10-16
Kudos to the Bidder Bar breakfast staff. Also, special thanks to the lively fella at the front desk.
2026-10-16
The front of the house was excellent...the concierge services outstanding - Marco and Valeria!!
2026-10-16
Thank you to all who assisted us great experience
2026-10-16
Ringrazio e mi complimento con tutto il personale per la gentilezza, la competenza e per avermi fatto sentire in un ambiente famigliare e allegro, senza mai sfociare nella piaggeria.
2026-10-16
we were very looked after by the staff and the concierge was very helpful and knowledgeable .
2026-10-16
The best part of the hotel is the view from the terrazza and the room, would be my reason to come back.
2026-10-16
We thoroughly enjoyed our stay and ALL the staff were warm, welcoming and efficient.
2026-10-15
The entire staff was fabulous.....Rosario at the desk and Luigi out front were favorites!
2026-10-15
You made us feel so welcome & at home. Thank you for your smiles, information & help. If we ever return, we will certainly visit you again.
2026-10-15
It was a lovely & the kindness & attentiveness of the staff was exemplary.
2026-10-15
Un soggiorno incantevole! Grazie mille! Non vedo l’ora di tornare!
2026-10-15
Valentina the concierge was extremely helpful. Staff was friendly and responsive. Fitness Room could be better—larger and more current equipment. Breakfast and cocktails were excellent. Beautiful space and nice staff. Maid service was also great.
2026-10-14
Your reception staff and bellman were all beyond exceptional When we left we felt we were saying good bye to family
2026-10-14
From the moment we were greeted on arrival to the moment we left, everyone we encountered - the reception desk, concierge, restaurant staff etc, were excellent. We had a wonderful stay, our first time in Napoli and hopefully not our last. I would happily recommend anyone to stay here. The dinner we had at the George restaurant was outstanding, what an evening that was! Truly, it was a memorable stay and experience. Thank you.
2026-10-14
You take very good care of your guest. Thank you so much for such fine hospitality.
2026-10-12
Absolutely wonderful in all respects. 😁
2026-10-12
Merci pour votre accueil et la qualité de votre équipe
2026-10-11
From arrival to departure, the staff was wonderful - responsive, attentive to details, and joyful.
2026-10-11
Marco (Concierge) was our best friend in Napoli. He’s terrific!
2026-10-10
Wonderful stay in every way!
2026-10-10
Thanks to everyone behind and in front of the desk.
2026-10-09
Very impressed with our arrival greeting. The bellmen provided us with cold water as we were checking in. The gentleman who checked us in was very professional. Provided a tour of the breakfast area and terrace. He placed our room on priority for cleaning and set us up with cappacino while we waited. He returned within the hour to tell us our room was ready!! Explained all features of our room. The breakfast was amazing! We had dinner at Bidders the night before our departure and we enjoyed Robbie’s professional service. She offered wonderful suggestions along with impeccable service! Our check out was seamless with a very professional colleague. The front door staff were friendly and helpful/ securing taxis for us when we needed. Amazing view from our balcony!
2026-10-09
Grazie Mille Thank you for the warm service and welcome
2026-10-08
We had a perfectly comfortable and safe stay with you.
2026-10-08
One of the best hotel management iv seen in recent times. Smiley faces and welcoming and helpful staff. Marco and the whole team was amazing. Well behaved and well trained people. Will definately recommend this hotel to others aswell. Thank you once again.
2026-10-08
We had a very short stay (less than 24 hours) but we were thrilled with our accommodations and service. Thank you.
2026-10-08
One of the nicest we have stayed in throughout the world! Quality hotel & professional & friendly staff… Highly recommended!
2026-10-08
Everyone was wonderful from check in to check out. Bidder Terrace staff was superb.
2026-10-07
We had a very pleasant stay in your beautiful hotel. Wonderful staff . Thank you.
2026-10-07
The hotel is beautiful and our room was lovely. Staff was uniformly excellent except for dining
2026-10-07
Your staff is friendly and amazing. Very Helpful. Thank You
2026-10-06
Thank you for the warm welcome and attention to our needs.
2026-10-06
All of you are so welcoming, positive, responsive, well groomed, well presented and service oriented.
2026-10-06
excellent service from all employees we can in contact with - thank you
2026-10-06
Thank you for the wine, and for offering the room upgrade. We stayed only one night so we didn’t feel the two story suite was necessary, but had we stayed longer we would have loved the opportunity.
2026-10-05
Fantastic hotel. Great staff. Wonderful stay
2026-10-05
To the staff at Grand Hotel Parker's, Thank you for an amazing stay in Naples. Your hospitality is second to none and we were thrilled to enjoy the luxurious environment. We have many happy memories now, especially of sunset on the terrace with a glass of wine and the fantastic view of Vesuvius. So romantic! With warmest wishes, Kate and Keith
2026-10-04
Giovani and his team took outstanding care of me. From each request to the cheery grettings, EVERYTHING was handled well. This is now my favorite hotel in Napoli.
2026-10-03
Everyone at the hotel: the bellmen, concierge and front desk staff, housekeeping staff, and everyone in the restaurant (food/beverage department) were so welcoming and helpful. We simply cannot say enough good things about the staff members we had the privilege of meeting at Grand Hotel Parker's -- these people helped make our stay truly beautiful. Thank you, everyone!
2026-10-03
Thank you for a fabulous hotel experience. Compliments to Victoria at front desk reception.
2026-10-03
To the reception team-- Valentina, Luigi, and all who welcomed us on October 8th, gave us a tour and made us smile. Your hotel is special but extra special because of all of your team! They were WONDERFUL! And made everything special! Thank you!! We also loved finding that special keychain coin (message in a bottle). Just a wonderful stay, thank you! We will recommend!
2026-10-03
Valentina and Luigi were awesome. Your staff made the stay special.
2026-10-03
Started our stay a little unsettled, luggage was split between our room and our daughters, we moved it to correct rooms ourselves. Hotel is elegant and upscale, services was outstanding, our experience would have been totally different if we had been waterfront which is not what our travel agent booked. Management went over and above to satisfy our needs and improve our rocky start, which was very appreciated.
2026-10-03
Lisa and I had a wonderful time at your establishment and hope to see your place again in the future!
2026-10-02
We were only with you for one night but I already want to come back. Such a warm welcoming and we were treated with a little cake for my birthday in my room. The room was so nice and clean. Loved the little message in the bottle and talking to the staff about it. The food on the terrace for breakfast and dinner were outstanding. The attention to detail by the staff was so exceptional. My only suggestion for improvement would be a better hairdryer and heated towel racks in the bathroom. The hairdryer that you have to hold the button down for it to work just doesn’t fit with the luxury five star experience. These are just some suggestions, but we loved our time with you!
2026-10-02
You were all brilliant helpful friendly and I very much hope to return with another group
2026-10-02
Merci pour l’accueil très professionnel et pour l’excellent service de Marco
2026-10-02
Great reception and concierge service
2026-10-02
You were all polite, helpful and good fun. I appreciated your excellent English. Many thanks all round.
2026-10-01
From bellman to the owner, everyone was kind and helpful
2026-10-01
Loved the entire team ! All the early morning crew was great !!! Loved Yolanda at night!!!
2026-10-01
Superb hotel, fantastic staff and excellent facilities!
2026-09-30
Thank you to everyone on staff - in particular Francesca and Marco. Housekeeping staff and all our servers on the 6th floor.
2026-09-30
Marco, the concierge , was excellent. We were also impressed with Mara our waitress at breakfast.
2026-09-29
Marco and Valentina were wonder and very helpful in making our trip special. Thank you both for answering my million questions and helping us organize our tours.
2026-09-29
We loved our room, and we loved the George restaurant.
2026-09-29
The front desk team when we arrived were fantastic. They arranged a table for us on the patio and an early morning cab to the airport as they committed.
2026-09-29
Special tha ks to Anna at reception, who welcomed us so graciously and was so thorough in explaining the hotels offerings to us.
2026-09-29
Thank you for making our stay so wonderful. All the staff were so friendly, kind, helpful and fun! We thank you, especially, for honoring our special request of early morning coffee service to our room, as we had to leave for a flight before breakfast hours. Although ours was a brief one night stay, we would definitely return and recommend to our friends!
2026-09-28
The front desk staff was excellent! Very friendly and helpful with directions and restaurant recommendations.
2026-09-28
Thank you for the thoughtful preparation of our guest room, bubbles selection, and flowers. We also enjoyed the surprising experience of the special gift at reception; it connected us to the property and its history. And your staff embraced the experience fully. A nice touch!
2026-09-28
All the staff are so friendly and welcoming. Didn’t feel at all pretentious for such an elegant hotel, we were all just constantly smiling.
2026-09-28
Thank you to the team! The level of service on our most recent stay was above and beyond. It was also really nice that the owner of the hotel went around breakfast to introduce himself. Some staff that really really stood out to us (but everyone was so kind) these are just the ones we interacted with most: Valentina, Marco, Valeria, Rosario, Anna
2026-09-27
Asked for taxi booking to Pompeii the gentleman said he would deal with it, wrote it down but never did do it! So when I arrived the next day expecting all to be sorted it wasn’t- a lady then did sort
2026-09-27
Front desk staff including doormen are great.
2026-09-26
The front desk staff was exceptional and your concierge was SO helpful!!!! Our tour guide was late and she contacted the travel co and tracked him down. Our car to Amalfi was late and she tracked him down. We would have been lost without her!!!
2026-09-26
Un grazie in particolare a Marco della concierge per la simpatia e la competenza. e al buon umore di tutto il personale, cosa rara sé non impossibile da trovare.
2026-09-26
We truly appreciate all of the warm welcome and kind considerations of all the staff.
2026-09-26
Keep up the great work. You do an amazing job. Thank you so much!!!
2026-09-26
Marco the Concierge was excellent as were the majority of the staff, on check in we had a slightly unpleasant experience as we had booked standard rooms which we found small and lacking in outlook. When we asked to be upgraded we were told it was not possible. This was unacceptable , the answer should have been let us see what is possible. After some back and forwards it was decided yes there was paid up grades available and we proceeded from there but i felt it was handled in a strange and not very friendly way.
2026-09-25
Service was excellent. Restaurant and included breakfast was excellent. Staff were very friendly and helpful.
2026-09-24
Thank you!
2026-09-24
All the reception staff and particularly Marco the concierge.
2026-09-24
thx for veing flexible to manage (send ahead) luggage to sorrento
2026-09-24
Nous sommes familiers de ce niveau d'hôtellerie en Europe. Nous n'avons jamais eu affaire à un établissement aussi agréable dans le rapport du personnel qui sait à la fois se montrer particulièrement efficace et empathique. Il est facile de se montrer neutre avec le client. Or, chez vous l'ensemble du personnel, du bagagiste aux clefs d'or, sait franchir cette neutralité pour se montrer sous un jour quasi amical mais sans jamais franchir ce qu'il convient. C'est tout un art difficile que seul 2.500 ans de civilisation peut donner et que votre établissement représente à merveille. Merci à tous, sans exception. Si nous retrournons à Naples ce sera bien évidemment au Parker's
2026-09-24
Consultez mon avis sur Google il est relativement explicite Bien cordialement Jacques Brancourt
2026-09-24
We had a lovely visit with your very attentive staff. We purchased your ceramics to use as a spoon rest. We with think fondly of our visit each morning that we use the beautiful ceramics. Thank you for the memories!
2026-09-24
Excellent hotel.
2026-09-21
Had a short but really great stay. Great hotel and service. Posted my gratitude on Trip Advisor as well. Your hotel is a gem. Good value. Thank you for caring for your customers. It shows.
2026-09-21
I would’ve rated overall experience but I was seated on a wet seat for dinner, so had to go change clothing. Small criticism but it didn’t lessen our experience during our stay and was a minor inconvenience. Our taxi driver dropped our case when we arrived and on checking in we had a leak in our case. Your staff were very helpful in every way possible so a special thank you for their assistance. We will be back when we visit Naples again. Thank you.
2026-09-21
We had a very enjoyable stay and will definitely stay in Parker’s again should be travel back to Naples.
2026-09-20
Many thanks to the team for the unforgettable experience
2026-09-19
Lovely stay with a very nice staff. Thank you all!
2026-09-19
Felicidades buen servicio
2026-09-19
Excellent all around
2026-09-18
Thank you for making our stay so special! We will be coming back!
2026-09-17
Wonderful experience!
2026-09-17
Great concierge services!!!! Valentina was super helpful and genuine. Big THANK YOU for all her help and great recommendations.
2026-09-16
Valentina nous a accueilli chaleureusement avec le sourire et nous a fourni des conseils pertinents. Nous avons été en confiance tout au long de notre séjour. Jamais nous n’avons eu l’impression de la déranger.
2026-09-16
Upon arrival, the staff made us feel very welcome and feel important. Your staff was amazing
2026-09-15
We had a great stay, the hotel was beautiful and the staff was even better. We will be back the next time we are in naples
2026-09-15
Had dinner on Bidder Terrace. When manager found out we were leaving at 5:30am the next day, before breakfast was served, he arranged to have two boxed breakfasts waiting for us on check out. Exceptional service!
2026-09-14
Dear Parker‘s team, It was an amazing stay in your hotel. Your team was so considerate and overly attentive. Our room was excellent. We felt every moment as highly welcome guests, we felt purely special. Thank you so much that you made our short stay for the birthday celebration of my beloved partner so special.
2026-09-14
Front desk staff were helpful, kind and professional. They were overall great.
2026-09-14
It was a Great pleasure to stay in your Hotel, We will come back, thank you so much for your Service and all Details Are coming from Heart, it was really a Great and extraordinary stay
2026-09-14
Much appreciated the welcome and room upgrade! Great location for last night in Europe before flying out.
2026-09-13
Our room was magnificent! The staff were extremely helpful! We wish we could of stayed longer than the one night. We missed the breakfast since we had to leave at 6:15 am for an early flight. We would definitely recommend the hotel!
2026-09-13
Giovanni, Valentina and Rosario went above and beyond in taking care of us. I believe the bellman’s name was Nemo and he too was very kind and helpful.
2026-09-13
Out stay at the Parker Hotel was exceptional. Your attention to detail is outstanding and I would recommend your establishment to anyone traveling to naples. Thank you for making our stay the most enjoyable experience.
2026-09-13
The front desk staff is amazing. Very helpful and friendly
2026-09-13
Your professionalism and client first mentality was beyond our expectations.
2026-09-13
My wife and I thoroughly enjoyed our stay at the Parker’s … From Giovanni the owner to Vincenzo at front desk to Luigi the bell hop to all the wonderful employees whose names I unfortunately forgot , we were genuinely pleased and impressed with the service , professionalism and attention to detail at the hotel …. Our sincere thanks to the entire staff at Hotel Parkers .
2026-09-12
Thank you. Great experience
2026-09-12
Thank you all for making our time in Napoli such a pleasant and wonderful experience!
2026-09-12
The staff was first class and very accommodating. I’m a fairly vocal person if something is not right but every single detail at the hotel was perfect. I could not offer any suggestions to improve my experience there. Thank you for a wonderful stay.
2026-09-11
Upon arrival we were met with the most friendly staff and it continued throughout out stay with top quality people.
2026-09-11
Concierge was awesome. Great recommendation for pizza - Antica Pizzeria Chiaia!! Fantastic help with anything we needed. Fresh towels and toiletries arrived within 5 minutes of our requests. Breakfast staff was amazing.
2026-09-11
Staff was amazing right down to the maids cleaning the rooms. Particularly concierge Marco. Great suggestions on visiting Naples and amazing restaurant recommendations .
2026-09-11
The management made our stay exceptional. Any item that we need was delivered quickly. Everyone was polite and helpful. Absolutely loved everything about this hotel.
2026-09-10
The entire team of the hotel is amazing Starting at the parking , checking, cleaning lady and the breakfast team Amazing 100 The hotel style and the appearance of the room is very old and out dated So overall experience was great just the facility is extremely old and I don’t think I’ll choose again to stay at your hotel, only after renovations But service was beyond standard 💓
2026-09-09
The reception in arrival was perfect.
2026-09-08
Everybody was amazing
2026-09-08
Thank you for such a friendly reception and always helpful and kind. It was a pleasure!
2026-09-08
yes, the team was extraordinarily helpful. We will certainly be back again.
2026-09-08
Great Place ans outstanding service
2026-09-07
thankyou to concierge for the restaurant recommendations. Also thankyou for organising the Pompeii private trip / tour - much appreciated!
2026-09-07
We had a very nice day and everybody was very nice to us
2026-09-07
Il signor Mimmo per aver portato i bagagli , trovato il taxi sempre con un grande sorriso, nella tradiziine dei grandi alberghi napoletani.
2026-09-07
Grande gentillesse et professionnalisme
2026-09-04
Breakfast staff is amazing. Very friendly and service oriented. Breakfast was incredible and the best part of the stay.
2026-09-04
The attention that the staff provided was exceptional!
2026-09-04
Lo staff e’ davvero ospitale e rende l’accoglienza un momento unico e oramai rarissimo.
2026-09-02
Very good service Perfect hotel We also booked a night at the hotel on September 14
2026-09-01
complimenti a tutti,molto educati e professionali molto accoglienti e sempre sorridenti. tornerei molto volentieri. grazie mille a tutti
2026-09-01
The Team were very polite and helpful at all times The hotel felt beautifully maintained and high end and the design felt place appropriate.
2026-09-01
Wonderful beautiful hotel excellent all around !
2026-09-01
Very helpfull front desk!! Thank you
2026-09-01
Great staff - very friendly, helpful and accommodating.
2026-08-31
Superior service at check-in, check-out, and the staff at the terrace was exceptional.
2026-08-30
We had a wonderful stay at your beautiful hotel. The staff are friendly and professional. Can’t wait to return.
2026-08-29
It was a wonderful stay!
2026-08-29
I do not know if I can convey exactly how special our 25th wedding anniversary was all because of your staff and hotel. From being greeted outside upon arrival to leaving for the airport with our car ready to go and a breakfast bag everything in between was wonderful. Each and every staff member treated us like family. From Tizanas welcome, Valentinas kindness, Francescos hospitality and I am not sure of the name exactly of the very tall and wonderful man that served us dinner to the lovely lady that brought me ice for my legs after walking in the city with my wheelchair, she was concerned about my swelling and pain, I felt as if my own family member brought me ice, the door man that extended his arm to help me out of the wheelchair even though it was evident we were very hot and sweaty he still happily helped me. Our only regret was that we didnt check our delayed flight so we could have stayed with you a little longer. We miss you already and have told everyone of our experience there. As a side note as a previous Toronto Canada luxury hotel cleaning lady may I say the room was so clean that even though I always bring my own cleaning supplies and pillow cases I for the first time ever did not use any of it, bravo to your cleaning staff as well as the man I saw passing the dust broom over a very clean floor in the foyer. the fact that the throw pillow had a removable washable cover was noticed and appreciated. The hotel and its rooms were very wheelchair accessible, also appreciated. Thank you so much for everything, The Bellissimos.
2026-08-28
Best hotel ever for us - Thankyou for a special experience
2026-08-27
Thank you for the breakfast box that was prepared for us upon our very early morning departure and for having the taxi already arranged for us at departure.
2026-08-27
Superb service. Thank you.
2026-08-27
Incredibly friendly, responsive and helpful front desk, baggage assistance, taxi assistance and concierge services. 10 out 10 for all human interaction roles
2026-08-24
THE management were excellent - finding glasses that we left in a taxi. The waiter we had at th erestaurant on the Saturday was also great - lovely manor, interesting all in the right way. Overall experience was great, thank you. Staff were all very helpful.
2026-08-23
Tutto estremamente piacevole all’altezza di un 5 stelle lusso
2026-08-22
Todos muy amables
2026-08-22
Merci Excellent séjour, le personnel est très accueillant et professionnel Nous reviendrons lorsque nous séjournerons a Napoli Bien a vous
2026-08-20
Our stay was amazing. Thank you!
2026-08-19
Thank you for making our stay so special! Everything was perfect.
2026-08-16
Exceptional front desk team and conceirge
2026-08-15
Marco was great, very helpful, and always smiling!
2026-08-15
Bravo à tout le personnel et tout particulièrement à Marco qui a été exceptionnel !
2026-08-14
Thank you
2026-08-10
Reception, manager and porter staff were all very courteous and helpful. Also the staff that helped with serving breakfast very very helpful too. Thank you everyone for making our stay a pleasant one.
2026-08-10
hervorragender Service, das Servierpersonal in Bar und Restaurant könnte an manchen Serviceleistungen etwas besser geschult sein. z.Bspl. Kaffeetassen an die richtige Stelle, Kaffee einschenken, aber Kleinigkeiten die dann am Ende über 10 oder 10* entscheiden.
2026-08-09
All staff were friendly and professional! Thank you!
2026-08-09
Very helpful and welcoming staff. Thank you for welcoming us!
2026-08-09
Very big thanks to the lady who served me for dinner on Thursday night. I cannot recall her name only that she told me she had Friday off . Her service was exceptional . Also to Marci who was an outstanding concierge . Front desk staff were also always welcoming. I enjoyed a lovely stay.
2026-08-08
Marco the concierge did our trip he was so great and so nice to come back to the hotel and see him every time we felt like vip thanks to him
2026-08-04
Alla Signora Sissi in particolare e a tutto lo staff
2026-08-03
The front staff, Paolo and l associates, were very accommodating as this was our first visit to Naples.
2026-08-01
Service was incredibly warm, welcoming and personal. We deeply appreciated it. Marcos at the Conceirge was wonderful
2026-08-01
Wonderful Hotel with great service
2026-07-31
Your staff is great especially Marco, Vincenzo and Valeria
2026-07-30
The chamber maids and morning breakfast staff were superior!
2026-07-25
L'accueil était très pro et le personnel très agréable
2026-07-21
Thank you to you all. You were all so kind and it was great talking with you.
2026-07-18
Everyone was so friendly and kind. As pleasurable of a staff as we have seen anywhere in the world.
2026-07-18
Staff was EXTREMELY EXCELLENT!!!!
2026-07-17
Thank you to everyone at Parker's You were all so kind and helpful We enjoyed our stay so much more because of your service and generosity of heart
2026-07-17
The team at Parker's was exceptional. The entire team embodies truly excellent customer service. As my daughter said, we felt like VIP's the minute we walked in the door! Thank you to everyone and we hope to see you again!
2026-07-17
You made us feel welcome! Great job!
2026-07-16
Very welcoming and always full of resources
2026-07-15
Valentina was excellent! She guided us to our rooms, gave us a tour of the property, and arranged for car transport to and from the hotel.
2026-07-15
Professionali e sempre a disposizione.
2026-07-15
The local restaurant selection was outstanding. Great food in authentic Napoli style.
2026-07-14
Compliments to all staff for being very friendly and making our short stay so pleasant!! Grazie mille.
2026-07-12
Special compliments for Salvatore at the reception and (of course) for Marco at the concierge.
2026-07-12
A wonderful stay from start to finish! A heartfelt thank you to the hotel manager for the warm hospitality and to the entire staff for their outstanding service, professionalism, and genuine kindness. You made our stay truly memorable. We can’t wait to come back!
2026-07-10
Dall'inizio fino alla mia partenza, il vostro servizio mi ha soddisfatto tantissimi! La pulizia quotidiana della camera, l'autista privata, ... Ci sono tanti alberghi 5 stelle che possono imparare da voi....
2026-07-09
Grazie a tutto il Personale : gentile, accogliente, premuroso, simpatico Direi eccellente
2026-07-09
Check in was very efficient. Front desk and bellmen were very friendly and helpful.
2026-07-09
Grazie a Valentina che ha programmato un transfer per mia moglie.
2026-07-08
Concierge Marcus is fantastic!
2026-07-08
Luca, Anna, and Valentina were exceptional as well as all the other staff we came in contact with. They were welcoming, courteous, and professional. We particularly notice the uniforms which are classy and pristine. The hotel decore was exceptionally clean and beautiful.
2026-07-08
Great front desk and concierge staff
2026-07-08
From reception staff to the room service team we thank you. The hotel is fabulous and memorable. Everything was perfect.
2026-07-07
The team were amazing. Friendly, professional and with a clear pride in the hotel. Can't wait to return
2026-07-07
Thank you for making this trip so special. The extra touches of the personal welcome message, the cake and drinks - was exceptional. The concierge and desk staff was wonderful, every single person was friendly and helpful. It made the trip so much more relaxing.
2026-07-05
The staff were the most courteous, professional, genuine, funny and caring that we have ever encountered. We cannot fault the interactions we had. We have never felt so welcomed, Marco, Giovanni, Luca, and Yolanda. I would however choose a front facing room. We were only there for one night on our way to Sorrento and did not realise what view I would get from a cheaper room selection. The food was the best we had, and that is after being at Venice and then Borgo Pignano. I am writing this after just leaving Bellevue Syrene at Sorrento for 5 nights and even again the same RC standards, Parker’s staff and food outshined this hotel as well.
2026-07-05
Concierge was fantastic!
2026-07-05
Our stay was wonderful! We love, love the hotel and we will be back!
2026-07-04
What an amazing property and perfect service.
2026-07-04
Palo is an incredible asset to your hotel. His level or service was stellar and far exceeded our expectations. Please recognize him for the exemplary level or care, professionalism and service he provided to us as guests. We have booked a return stay based on our experience and credit Palo with making out stay incredible and helping us enjoy Napoli.
2026-07-04
Our stay at Grand Hotel Parker's was nothing short of exceptional. From the moment we arrived, every member of the team made us feel genuinely welcomed and cared for. We were celebrating our honeymoon, and the staff went above and beyond to make such an important milestone feel truly special. The level of hospitality, warmth, and attention to detail was unlike anything we've experienced before. Every interaction felt personal, thoughtful, and sincere, and it was clear that everyone took pride in creating memorable experiences for their guests. A special thank you to the concierge team, whose kindness, professionalism, and recommendations made our time in Naples seamless and unforgettable. We've been fortunate to stay at many wonderful hotels around the world, and Grand Hotel Parker's stands out as the finest hospitality experience we've ever had. Thank you to the entire team for making our honeymoon so memorable—we will always look back on our stay with gratitude and hope to return again one day.
2026-07-03
Marco Was Amazing and the lady who checked us in and discharged us excellent
2026-07-02
We were really blown away but how lovely, helpful, friendly, polite and just fantastic the staff is. Valentina especially was super helpful, she followed up, gave us great advice and really enhanced our stay. I didn't catch the names of the gentlemen who helped us in the evening but they were also super kind and helpful! Cannot say enough good things about every single staff member we encountered.
2026-07-02
A great experience in every way. Many thanks!
2026-07-01
This property is gorgeous. We only stayed one night but absolutely plan to come back.
2026-07-01
Very nice hotel with lots of charm and special touches. Last 3 days of our holiday and we were exceptionally pleased with the service and attention that the staff at the hotel provides....lovely property...good food...great concierge services and very friendly overall attention....
2026-07-01
Front desk staff wonderful.
2026-06-30
Marco the concierge was extremely helpful and recommended a fantastic restaurant da Dora.
2026-06-29
Friendly attentive staff at all contact points in Hotel
2026-06-29
Outstanding service and accomodation
2026-06-29
Ciao Giovanni, BIG Thanks to you and your amazing team for making my recent stay REMARKABLE From the warm welcome at check in to the comfort of the room, the attentiveness of your staff throughout my stay, it was Beyond the Ordinary. I truly enjoyed the dinner at George and its something will always remind me of Napoli! Thank you again for your hospitality. I look forward to staying with you again in the future.
2026-06-28
The concierge, Valentina Monfrecola, assisted me with arranging Pompeii tickets and transportation. She was so informative, helpful and friendly. I really appreciated her assistance.
2026-06-28
Amazing stay. Everyone was fantastic. Service exceptional.
2026-06-27
Everyone from the concierge team to the reception staff were wonderful! I will definitely recommend your hotel to friends as well as stay again!
2026-06-27
A thank you to the entire staff who even though it was only 1 night made our stay fantastic.
2026-06-27
Thank you for a wonderful stay!
2026-06-26
Check in assistance was EXCELLENT, very helpful bellmen.
2026-06-26
The hotel check in attendants were amazing. Particularly one blonde female who helped me throughout my stay. I'm sorry for not getting her name.
2026-06-26
Reception staff and Concierge staff were outstanding, friendly, knowledgeable and professional
2026-06-26
Thank you all for an amazing 24 hours!!!
2026-06-25
Straordinari! Come sempre !!!
2026-06-25
This is exactly what a top-rated hotel should feel like. Tiziana, at the reception, went out of her way to make my wife feel better after arriving sick. My wife was extremely happy and grateful with Tiziana’s efforts, who sincerely felt compassionate about my wife’s state. Marco, a Gold Keys holder, was also very accomodating finding us dinner reservations at the rooftop for an unforgettable experience. Thank you everyone at the Grand Hotel Parker’s; we will be back!
2026-06-25
received a very polite and constructive answer from Vincenco de Gregorio when I had to change my reservation multiple times. Received great and polite guidance on what to do from the (German speaking) lady at reception - Thx. Overall a most enjoyable stay
2026-06-24
Amazing staff and accommodations!
2026-06-24
My husband and I had an enjoyable night’s visit at the Grand Hotel Parker’s! It’s a perfect location in Naples, and the history of the hotel is intriguing. We especially appreciate Marco for presenting us with a copy of his book. We both read it while relaxing in the bar and found it incredibly interesting. Our Neapolitan pizza dinner on the roof was perfect with a fabulous view of the Gulf of Naples beyond. We will certainly return to the Grand Hotel Parker’s should we visit Naples again in the future. Grazie!
2026-06-24
We loved the hotel and staff was great
2026-06-24
Your staff are very well trained. They went out of there way to make our stay memorable
2026-06-23
Late check out request was accommodated and appreciated
2026-06-23
Thank you for the attentative service.
2026-06-23
What a wonderful hotel and staff. Everyone from the staff that greets me at the entrance, parks our car, checks us in, gives advice on what to do, where to eat, calls for transportation to & from events & activities, to seeing that all our needs are met above and beyond. The room was cleaned daily, the air conditioning was excellent during a European heat wave. The breakfast was excellent along with the roof top terrace & staff. I will return next year to explore Naples even more. Thank You Scott
2026-06-22
Thank you for a lovely stay, everyone was fantastic!
2026-06-22
Your concierge were top-notch and gave us some really good recommendations and guidance. We also appreciated the upgrade!
2026-06-21
My husband Todd & I experienced a tiny hiccup upon check in at the hotel of our first night -it was addressed immediately by the entire staff. We were esp impressed by the warmth & sincerity of the Maître de Maison, Giovanni, & by many others whose names I did not capture. (THANK YOU for the drinks & the bottle of wine)! Due to unfortunate airline circumstances, we ended up staying at your hotel for two additional nights ... we are RAVING FANS of your hotel and will only stay here when in Naples. (In fact, we told our daughter she MUST stay here too when in Naples on July 4&5 ... her name is Emily Damschen). World class hotel, world class dining facilities, world class customer service. THANK YOU AGAIN for making us feel at home<3 Sincerely, Elaine Damschen
2026-06-20
Staff was super friendly, and quite helpful. Bidder Terrace staff were delightful, engaging and fun. Thanks for a too brief but great stay.
2026-06-19
The front desk team was wonderful to us. Salvatore went out of his way to help us. We appreciated Marco and his dinner recommendation very much appreciated.
2026-06-19
Everyone was very courteous, and happy to help. Very professional
2026-06-19
The concierge on arrival the reception staff and the doormen / assistants were extremely polite and efficient .
2026-06-19
Thank you for everything the rate is good the people are helpful breakfast amazing will come again .
2026-06-18
Your hotel and the staff provided the comfort and service required by a seasoned traveler. Your commitment to your job in the service industry is commendable
2026-06-18
Everyone on the staff was wonderful, and the hotel is beautiful. Grazie mille!
2026-06-18
The hotel staff was lovely and helpful.
2026-06-18
Super efficienti e super gentili cocolati
2026-06-17
Incredible hotel, incredible staff!!! Truly a 6 star hotel!!!!
2026-06-17
Thank you Vincent and Marco you guys made our stay memorable. Management and customer service 100/10.
2026-06-17
Thanks for everything. We thoroughly loved our stay.
2026-06-16
A very nice and u expected touch this morning when the owner came and spoke to everyone. Well done
2026-06-16
Compliments for your team: concierge (Marco), reception (Tiziana) and your team at the rooftop bar!
2026-06-16
Habe mich wieder sehr wohl gefühlt.
2026-06-16
Thank you all for an excellent stay!
2026-06-16
Franceso was amazing we had dinner upstairs 3 times
2026-06-16
Haben uns sehr wohlgefühlt alle unsere Wuensche wurden erfüllt. Nettes aber nicht aufdringlichen Personal. Immer frisches Wasser war super
2026-06-16
The staff was outstanding! From the moment we walked in the door, we felt welcomed and cared for. The went the extra mile at every turn. We will return because of their hospitality.
2026-06-16
compliments to your staff - the comcierge- Marco! the repeption, Tiziana, the bar team, the doormen
2026-06-14
Doormen exceptional Luigi and an older gentleman I can’t remember his name very funny and helpful especially with my mum.
2026-06-13
Very helpful and friendly staff. Thank you for a wonderful stay!
2026-06-13
Thank you for all of your help.
2026-06-13
This was a lovely property with extremely helpful and friendly staff. George Restaurant and the view were stellar. We will be back, thank you very much!
2026-06-12
Guys you’re great!
2026-06-12
Yes, thanks in particular to Marco and Valentina for their very professional concierge services. And thanks for our delightful room upgrade.
2026-06-11
Thank you for the kind hospitality shown to us. The room was excellent and breakfast was amazing. Gorgeous terrace with great views of the city of Naples
2026-06-11
The entire lobby team upon arrival for our large group was truly amazing!
2026-06-11
En fantastisk receptionist Marco og Vincenzo, God rengøring på værelset.
2026-06-10
Thank you for an outstanding stay while being a guest at your hotel.
2026-06-10
A lovely stay for all our family, thank you
2026-06-09
Reception staff were outstanding
2026-06-08
Grazie della straordinaria accoglienza a presto
2026-06-08
Grazie complimenti per la location e il personale. Essendo io un progettista illuminotecnico, consiglio nella manutenzione di ridurre i corpi illuminanti che illuminano le opere d‘arte esposte, prendere in considerazione il futuro dell’illuminazione per accoglienza con sistemi a luce circadiana Clever Light sistema di illuminazione intelligente bio brevettato www.polliceillumonazione.it
2026-06-07
A tutto lo staff
2026-06-06
Enjoyable experience!
2026-06-06
An excellent hotel.
2026-06-05
Very nice staff so accommodating
2026-06-05
thank you for making this such an extraordinary experience for us. you made us feel so special! we’ll be back 🫶🏼
2026-06-05
I had a problem with my room upon arrival which was promptly and skillfully fixed — I don’t know the name of the young man who helped me but I would like to compliment him
2026-06-03
impeccabili
2026-06-02
The room maintenance was perfectly done and the staff on service was helpful and friendly.
2026-06-02
We loved our stay with you. Your staff seems like they love their job and it shows in the way they receive their guests, in the way they exceedour expectations. I want to take the time to thank you for welcoming us with so much warmth and care. The property has such a rich history and such grandeur, yet it is not pretentious. Walking in, I felt like a friend coming to visit. I travel quite a bit, and this trip I was overwhelmed by your property and by the grand hotel excelsior vitoria in Sorrento. You both are in a class by yourself. I was in two other five star properties that were lovely, but they were pretentious and very full of themselves. In beauty and presence, you outshine them, but you have chosen to serve and nurture your guest. Thank you. Complimenti.
2026-06-02
My husband and I had a wonderful time on property and found the concierge and staff incredibly helpful and welcoming. They tended to our every need. If in Naples again I would most certainly stay at Parker’s
2026-06-02
Very curious and welcoming!
2026-06-02
Service at Georges was excellent. Food was excellent. Service at breakfast was excellent. Food is average.
2026-05-31
The team at the bidder terrace were fantastic. They were very engaging, jokes around and made the experience great.
2026-05-31
The staff were all friendly and helpful!
2026-05-30
Everything was perfect very impressed with the service
2026-05-30
Grazie mille per la splendida ospitalità. Avete un hotel e personale eccezionali
2026-05-29
The greeting and service upon arrival was outstanding! Probably one of my best experiences ever. Not only giving the room tour but the 6th floor tour was great.
2026-05-29
Complimenti per tutto lo staff. Una menzione e un ringraziamento particolare per la dr.ssa Teresa che da anni ci segue in modo davvero impeccabile. Le parole non sono sufficienti. Grazie di cuore
2026-05-28
Everything was absolutely perfect. 10 stars across the board!! Thank you to the front desk for discovering our very early checkout & arranging a little breakfast bag for us. What a special touch!
2026-05-28
Everyone on the staff we had the pleasure of meeting was very welcoming and accommodating. Spending our last night in Italy at your hotel was a great way to end our trip to Italy!
2026-05-28
Han sido muy amables y eficaces.
2026-05-28
Thank you to everyone at the hotel - from the doormen to the reception, concierge, maids, waiters and everyone who crossed our path at the hotel. We stayed there at the beginning and at the end of our trip. Coming back felt like coming home, especially after a terrible accommodation experience we had in the Cilento coast. We couldn’t wait to be back at your hotel. Grazie mille! Maria and kids
2026-05-28
Hemos estado muy agusto, un personal magnífico, eficaz y eficiente, amable ….
2026-05-27
Everyone was absolutely superb especially the staff at the terrace restaurant when we dined on Monday evening.
2026-05-26
Si ringrazia soprattutto per la solerzia del servizio concierge e l’efficienza del servizio reception . Uno speciale ringraziamento alla Signora Conny, camere impeccabili e attenzione al dettaglio . Si intuisce che ama che i clienti stiano bene e siano felici .
2026-05-26
Il Grand Hotel Parker è il luogo per eccellenza dove eleganza , glamour , savoir-faire ed ospitalità napoletana trovano l apice dell accoglienza nell hotellerie Internazionale senza mai essere troppa o sfrontata con quel tocco di classe e di raffinatezza che conquista anche l ospite più esigente . W Voi e tutto il vostro encomiabile , attento ed appassionato personale che rende il soggiorno piacevole alla compagnia , al gusto , al tatto ed alla sensorialitá di benessere e serenità in generale che si respira in ogni angolo della meravigliosa struttura.
2026-05-26
Thank you we thoroughly enjoyed our stay at your beautiful hotel. Such a perfect position overlooking the bay of Naples
2026-05-25
I have found a new favorite hotel with Parker’s. Everything about our stay was amazing and very thoughtful.
2026-05-25
Vincenzo and Marco are superb! Absolutely brilliant service before and during our stay!!!
2026-05-24
The staff is amazing.
2026-05-24
The room was expensive. However your customer service was best that I ever received at a hotel. Every hotel person I came in contact with was absolutely wonderful. Bravo!
2026-05-23
Staff is wonderful and really helpful
2026-05-23
Wonderful staff!!!
2026-05-22
A big thank you to everyone at the reception, Vincenzo, and many others, the staff at Bidder's terrace, this was another wonderful stay at your hotel. We will return, thank you!!
2026-05-22
Especially to Vincenzo for being such an enthusiastic and welcoming host.
2026-05-22
We have been on a three week journey stayed in seven different hotels and by far yours was our favorite
2026-05-20
Everyone was wonderful especially our waiter on the terrace who recommended the club sandwich
2026-05-20
All staff were amazing and very attentive to our needs. You have excellent staff and they should be commended on their customer service skills. We were upgraded to the sea view rooms which had great positioning.
2026-05-19
Everyone was so helpful and accommodating. John
2026-05-19
Amazing staff/service and all around hotel amenities/food and cleanliness. Well done!
2026-05-19
A big thank you to all the staff. They were efficient and extremely hospitable.
2026-05-19
Fabulous staff who looked after us so well. Thank you wonderful people.
2026-05-19
The property is wonderful, but your staff and their professionalism is exceptional. First class service to be recognized!
2026-05-19
we realy enjoyed our stay at the hotel. Great job, Hotel Parker management! Friendly staff, clean rooms, and excellent service. Everything was well organized and we felt very welcome. Highly recommended! ⭐⭐⭐⭐⭐
2026-05-19
This is the best hotel experience ever. I can't single out one staff member as all were exceptional
2026-05-18
Very friendly staff
2026-05-18
Thanks to all staff for a wonderful stay and your great hospitality
2026-05-17
The service, at every interaction, was exceptional. Staff took genuine pleasure in helping. Rare these days.
2026-05-17
Vincenzo - thanks for the restaurant recommendation! Was a great meal at Da Dora. A big email always when you greeted us. Marco a very warm reception when we first arrived - made us feel like home. Thanks Anna for all you help.
2026-05-17
Marco was exceptional and the entire staff
2026-05-17
Great staff
2026-05-17
Everyone was was extremely professional
2026-05-17
Concierge Marco and those at the reception desk were all extremely pleasant and helpful
2026-05-15
The staff, food, concierge, turndown service, housekeeping and property was all exceptional and I look forward to returning
2026-05-15
The staff at the front desk were always very helpful with any arrangements we might need.
2026-05-15
Thank you for all your help and being keen to please .
2026-05-14
All the staff were exceptional, particularly at the reception. Perfect balance of politeness, professionalism and individuality. Really enjoyed interactions and thank you for the restaurant recommendations and even calling ahead. Thank you and much appreciated!
2026-05-14
Thanks to entire Team servingvour breakfast, your concierge team and very special thanks to House keeping team....you all made our stay so pleasant and happy....
2026-05-13
Un grand merci à toute l’équipe
2026-05-13
I thought I was guaranteed a room with a seaview but did not get one when I checked in. The same thing happened to a couple who were friends of mine who checked in at the same time as me. We had requested seaview but neither of us got that type of room. It was explained that depended upon availability. This may be an issue with my travel agent but it was very disappointing as the view from my small room was a back alley. I would like to say the shower in my room may be the best I have ever had.
2026-05-12
Thank you for quickly addressing the one complaint I had during my stay - giving me an upgraded room for the last night to compensate for the mouldy bathroom ceiling in my first room. I was shocked to find mould, which had clearly been there for weeks, maybe months. I recommend that your housekeeping staff carry out further training to spot such issues in the future. Thank you.
2026-05-12
I want to highlight the service from the evening staff at the Terrace - I can't remember everyone's name - Iolanda, "The Italian Keanu Reeves", the waiter with glasses who is the Man City fan...all of the staff who worked in the restaurant in the afternoon/evening were so fun, friendly and made our stay memorable for me, my husband and grandfather. Thank you!
2026-05-11
We enjoyed our short stay. Especially enjoyed Luca in the bar/dining on the 6th floor. Luca was so accommodating & the best & warmest personality! He’s a keeper!
2026-05-11
The most gracious and helpful staff. I would highly recommend this to friends.
2026-05-11
A wonderful staff, with special thanks to Iolanda.
2026-05-11
The entire staff could not be more pleasant and personable. The room was cleaned and made up beautifully. In the restaurant, everyone was very helpful and attentive but our server, Iolanda, was exceptional. Very personal and offered recommendations. She is a credit to your hotel and the warm feeling it exudes.
2026-05-10
Thank you very much for the warm welcome, attention to details (a little personal birthday cake at the George Restaurant) and overall hospitality. It was a very pleasant stay.
2026-05-10
All the hotel team is very friendly, nice and professional.
2026-05-10
Excellent service and care!
2026-05-08
excellent service throughout our stay
2026-05-08
The hotel is beautiful but what really made our stay were the staff. Very professional and super friendly. They helped us with our queries.
2026-05-07
Grazie
2026-05-07
Your staff is fantastic!
2026-05-05
Our waiter/manager at breakfasts was extremely kind and attentive - my partner said that he enjoyed the dark chocolate with the porridge so the staff member provided a small selection for him to sample. We appreciated this commitment to guest satisfaction and this was a highlight of our stay. In addition the staff member who guided us at check-in (I think she was a new intern and French) was extremely considerate and attentive when showing us the hotel - thank you.
2026-05-04
Dear Management Team, I would like to sincerely thank you and your wonderful Concierge Team for the excellent assistance and hospitality during our stay at Grand Hotel Parker’s. Everything was arranged perfectly, from the airport transfers to the organization of our Pompeii and Mount Vesuvius experience. We especially appreciate the flexibility, professionalism, and effort your team dedicated to arranging the entire day for our family on such short notice. A special thank you as well to Marco and the Concierge Team for their outstanding communication and support throughout the process. Your service truly contributed to making our stay in Naples both comfortable and memorable, and we greatly appreciate the attention to detail and care shown to us. We are very much enjoying our stay and look forward to visiting Grand Hotel Parker’s again in the future. Warmest regards, Ing. Jiří Zerzan CEO, T-Cars System s.r.o.
2026-05-04
Thank you all for the wonderful time in Naples. The total was clean and the staff was professional and friendly.
2026-05-03
Thank you to all staff - they really looked after us
2026-05-03
We had a wonderful experience in your hotel 😊
2026-05-03
Merci pour cet accueil et l'esprit de la réception à la fois disponible professionnel et chaleureux...
2026-05-02
We had a fabulous stay at your hotel. Your lovely staff are without doubt your no 1 asset and the amazing view is no 2. The public areas and rooms were impeccably maintained. Should we come to Naples again, we would stay at Parkers.
2026-05-02
Front desk woman was fantastic! She was friendly welcoming and even walked us to our room and explained room features.
2026-05-01
This was a wonderfull stay. Grazie mille.
2026-04-30
Grazie mille. servizio eccellente e bellissima la storia del messaggio nella bottiglia con sorpresa finale . Bravi!!
2026-04-30
The entire team was excellent. Special thanks to Valentina and Marco, they took great care of us. Our toddler daughter Elena has actually been crying to see them because she said she “misses her friends”. Such a special place and team.
2026-04-29
Great professional service.
2026-04-27
Thank you to everyone. You were all brilliant and so professional but friendly.
2026-04-27
Grazie mille di tutto - siamo stati benissimo!
2026-04-27
This is our second stay and we so enjoyed the Terrace Restaurant and the attentive service of staff. And of course we were delighted to see our friends Vincenzo and Marco who are always so helpful and make our stay memorable.
2026-04-26
Merci pour votre profesionnalisme votre accueil et vos recommandations
2026-04-26
Thank you to Marco and Valentina and the entire team for making our stay even more special.
2026-04-23
Thank you for the exceptional service
2026-04-22
We had an issue with our room upon arrival, but your staff was helpful and cooperative and provided a prompt solution which was excellent. Thanks to everyone for your help!
2026-04-22
To valentina and marco - they made our whole experience in Naples
2026-04-22
I know it sounds like I am just being complimentary as a professional, but I truly loved my entire experience. Everyone and everything was excellent. Your concierges , my goodness, could they be any more perfect? They had the BEST energy. You staff on the 6th floor- everyone was so happy and knowledgable and accomodating. My request for "boiling hot cappucino" was met! :). Wonderful wonderful wonderful!
2026-04-22
What a beautiful hotel with such amazing staff! We loved our time in Napoli, and Grand Hotel Parker’s made it even more special. We will come back just to stay at the hotel while we explore other parts of southern Italy. Thank you for all of your attention and care. This is the most perfect hotel we’ve ever experienced!
2026-04-21
Molto gentili e disponibili
2026-04-21
un ringraziamento particolare a Vincenzo,Marco e Valentina della conciergerie che mi hanno aiutato a conoscere Napoli con delle guide preparatissime e facendomi apprezzare la cucina napoletana suggerendomi,dietro mia richiesta , con ottimi consigli. Veramente 3 professionisti/e molto validi. Non posso dare piu' di 10 perche' non è permesso,ma lo meriterebbero.
2026-04-20
Complimenti a tutto lo staff della reception (Alex e gli altri) e della colazione (Alessandro e gli altri) per l'accoglienza perfetta, sollecita e gentile. Insieme alla vista straordiaria e alla qualità della colazione, sono il vero valore aggiunto dell'Hotel (e la prossima volta proveremo il Ristorante!)
2026-04-20
Complimenti allo staff del ricevimento, doorman e concierge per gentilezza, accoglienza e preparazione
2026-04-19
It was a pleasure to stay at your hotel and want to say thank you ‘for the room upgrade. Yours sincerely. Stathis Ntonas . Athens.
2026-04-18
Thanks to Luigi at the front door who was so nice on our arrival. Anna at the front desk was also great.
2026-04-18
Marco and vincenzio
2026-04-17
Great attitude and professionalism to all the staff we encountered. Very friendly and completely enjoyed the experience interacting with them in their work areas. Great memories of them and the best I ever encountered in my travels.
2026-04-16
Danke für die ausgezeichnete Beratung und für die guten Tipps den Damen und Herren an der Rezeption!
2026-04-15
Merci pour cette merveilleuse parenthèse et ces moments passés chez vous, tant en client qu'en cuisine avec vos équipes. Ohlmann Maxime Sous chef La Merise
2026-04-14
Was a wonderful stay. The staff were friendly, helpful and so professional.
2026-04-14
We had a great stay after a long time finally again The remodeling is well done, we enjoyed a lot the room, the terrace food (excellent) we also enjoyed the one evening at the George (had to bi inside) on terrace outside with good weather is fabulous! The conciergerie is still the superdepartment of the hotel!!!
2026-04-13
El servicio fue muy bueno.
2026-04-13
Très bel établissement ... avec une décoration exceptionnelle .
2026-04-12
A wonderful stay in a delightful hotel. Helpful suggestions on places to visit from reception staff.
2026-04-12
Very friendly and supporting team.
2026-04-11
We would like to thank all of the staff for making us feel so welcome. The reception staff, the breakfast staff, the cleaners and the doorman. In particular, we would like to thank and compliment the concierge staff for being so helpful throughout our stay. They made us feel so welcome and are a massive asset to the hotel.
2026-04-11
Sono rimasta molto compiaciuta dall’efficienza dell’intero staff . Ottimo il servizio concierge e preziosi consigli del buon Marco . Impeccabile la pulizia delle camere e il riassetto serale . Si ringrazia in particolare la signora Fabiana e la signora Conny . Uno speciale plauso al signor Gennaro , il manutentore, che - insieme a uno degli uscieri - si è prodigato in tutti i modi perché il mio anziano papà potesse guardare i canali TV che è solito seguire, facendo in modo che si sentisse in qualche modo più a casa . Ho apprezzato la sua efficienza oltre che la sua empatia .
2026-04-09
The concierge, especially vincenzo, was very amusing with the sign concierge tips.
2026-04-08
Great attentive service
2026-04-07
Thank you for an incredible stay!
2026-04-07
The management team including Marco (I don’t know everyone’s name) went above and beyond to make our stay and outside reservations as seamless as humanly possible, during our 2 stays at The Grand Hotel Parker.
2026-04-07
Especial thanks to Alex who recommended at fabulous pizza restaurant ‘Speranzella’. Alex was always excellent at getting us a taxi and looked after us well - thank you.
2026-04-05
Thank you for a lovely stay. If I may, I would just mention that the equipment in the gym needs an update and that the wifi was not user-friendly.
2026-04-05
We enjoyed the very friendly welcome upon arrival.
2026-04-01
I had an excellent stay at your hotel for my first time. The room was excellent, very clean and beautiful. The concierge was excellent, very friendly and very professional. Breakfast was delicious I love my stay at your hotel, I’m coming back
2026-04-01
I’ve stayed in 5 star hotels in Europe, the United States and the Caribbean. The Grand Parker Hotel is the cleanest. Your housekeeping staff is amazing. Your staff is as attentive and helpful. The concierge gave us a lot of advice about where to eat. I will definitely recommend this hotel to friends traveling to Napoli and will hopefully return in the future. The complementary coffee and tea was really nice to have in the room. The only suggestion I have is providing more complementary water to guests since the closest supermarket is a few blocks away and wasn’t easy to find as a tourist.
2026-04-01
Everything was great just like the 2 previous times. All of the staff are exceptional.
2026-03-31
Thanks to your superb Concierge Staff, especially Vincenzo and Valentina who understood our sensibilities and helped us get to know Naples for the first time. We loved everything! Tanti Grazie!
2026-03-31
Personale eccellente. Bravi!
2026-03-30
I stayed for 3 nights. The service was exceptional- especially the concierge Marco! All arrangements made through to the hotel for a day trip to Pompeii were perfect. I would highly recommend the hotel!
2026-03-29
Marco and Vincenzo
2026-03-28
Valentina, Venchenzo and Marco were a pleasure!
2026-03-28
All the staff were friendly and helpful - particularly Marco!
2026-03-28
After finding ourselves allocated a noisy room in this luxury hotel next to building work which started before 8 am, we complained to the front desk. We were very surprised to be offered a suite instead which was spotlessly clean, comfortable and very quiet. Everyone was polite, accommodating and exceptionally helpful. Full marks for resolving the problem so beautifully. We very much appreciated the level of service from the front desk. Also the chamber maids were wonderful: the room was always perfect, gleaming, and the maids so polite and professional in all they did. They deserve special mention.
2026-03-28
Merci de nous offrir des magnifiques séjours ,lesquels on a réservé pour la raison de mon anniversaire Malgré la météo un peu mossad ,un peu pluvieuse parfois fraîches dans votre hôtel on a retrouvé beaucoup de soleil de la part de votre personnel et l'ambiance chaleureuse Merci beaucoup on va retourner sans faute et uniquement dans Grand Parkers Hôtel
2026-03-27
Great service, warm welcome, perfect help for reservations and recommendations
2026-03-26
Everyone was so accommodating. Thank you
2026-03-26
We sincerely appreciate the urgent work the front desk staff do to find a driver (for our trip to the NAP airport) on 25 March 2026, when we suddenly realized that American Express Centurion Services had requested the wrong pickup time for the driver.
2026-03-26
I sent an email to the general manager prior to departure. All members of the staff we encountered were providing excellent service and friendliness in particular the concierge staff and the maître D at breakfast.
2026-03-25
Servicio maravilloso, gentiles, profesionales y dedicados al cliente. Muy especial. La terraza no tiene rival en el mundo.
2026-03-25
Professional, flexible and charming staff. Reception: outstanding 👍🤗
2026-03-24
Wonderful stay, thank you
2026-03-24
The breakfast service and Concierge team were excellent. The politeness of all the staff was exceptional.
2026-03-24
Marco The team is great and enthusiasm is fantastic. Some areas like restaurant need renovation but view is fantastic!
2026-03-23
Thank you for our warm welcome and pleasant treatment, we thoroughly enjoyed staying at your hotel and would certainly consider it if staying in Naples again!
2026-03-21
The concierge staff was fantastic Very helpful with choosing restaurants and navigating public transport Housekeeping outstanding
2026-03-19
Great personal experience.
2026-03-19
The staff at the Parker's is amazing!!!! The restaurant, front desk, doormen, concierge & house keepers were all so professional and kind and went out of their way to be attentive to our every need. This was the best part of our stay at your beautiful hotel.
2026-03-18
perfect stay
2026-03-17
Very friendly and efficient staff, particularly helpful with restaurant recommendations - thank you! Our room was clearly a significant upgrade to our booking for which we very much appreciated
2026-03-15
Our stay was fantastic overall, but I want to express our special thanks to the concierge team: Marco, Vincenzo and Valentina. The service they provided was truly above and beyond.
2026-03-14
Complimenti per il servizio e per le persone che hanno garantito una permanenza piacevole presso la vostra struttura
2026-03-14
Staff disponibile e attento
2026-03-09
We had a great visit! Thank you! Special thanks to Augustana who was so hospitable during our arrival and throughout our stay!! Special thanks also to Valentina who was so helpful and informative! Especially appreciated Giovanni introducing himself (and Luigi) to us after our dinner. Great, personal touch!! Thank you again!!
2026-03-08
The restaurant staff was wonderful and accommodating and your view is amazing!
2026-03-01
Agradecimiento especial a la Concierge por su amabilidad y diligencia.
2026-02-27
Our stay was incredible. We had an amazing upgraded room, which was stunning. The service was excellent, every staff person was so helpful. The hotel is gorgeous and feels so special.
2026-02-27
Merci de nous avoir changé de chambre.
2026-02-27
Merci beaucoup pour votre accueil et j’espère de vous accueillir prochainement au Château de Berne en France. P.s Marco le concierge exceptionnel au top 👌
2026-02-26
Thanks to many helpers but especially to Vincenzo
2026-02-23
This was a great week in Napoli the people where very nice and fast with everything!
2026-02-23
Bellissima accoglienza e atmosfera calda ed elegante. Oltre ovviamente alla bellezza della struttura e delle vedute.
2026-02-21
The entire staff was always helpful for train tickets,entrance tickets to museums
2026-02-20
The concierges, especially Valentina were so friendly and helpful and willing to spend time to offer advice. All the staff were particularly friendly and helpful.
2026-02-19
we had a very niche person (man) serving us in the top level restaurant with terrace
2026-02-19
Thank you for the fabulous experience , the beautiful room (and the upgrade). The hotel is so special. It was our 1st time in Napoli and we are looking forward to returning.
2026-02-13
A huge thank you to all the staff, who made our first stay in Naples a very enjoyable one. Everyone was so helpful, professional and kind.
2026-02-13
Thank you for a warm welcome to Naples
2026-02-12
Fabulous stay loved it will definitely be back thank youx
2026-02-09
All personnel from reception to dining were truly fabulous.
2026-02-03
Tutto lo staff accogliente e gioioso. Siamo stati veramente molto bene. Grazie
2026-02-03
Grazie per ospitalità. Ottima professionalità e disponibilità del personale.
2026-01-27
We had a very enjoyable stay and felt very welcome and at home in the hotel. All staff were friendly, very polite and helpful. We would not hesitate to recommend.
2026-01-27
excellent accueil ; véritable sens du service ; nombreux cadeaux qui donnent envie de revenir (même si le vin ne peut pas être transporté en bagage cabine)
2026-01-26
Complimenti vivissimi
2026-01-19
Amazing stunning property well maintained and fabulous staff very smart uniforms and lovely business you run. My only comment is to train the Chefs to set themselves higher standards. Then you get 10’s every time. Cheers guys 😎😍
2026-01-15
La atención es excelente. Todo el personal entrega lo mejor de sí para el bienestar del huésped. En un hotel bellísimo, la parte humana es lo mejor de todo.
2026-01-12
trés bel acceuil de la part de tous hôtel confortable ,des fois odeurs d égouts dans les sanitaires sinon parfait
2026-01-10
Siete andati benone !!! Si ...ve lo riscrivo .Meglio un petit dejeuner a buffet .Avete troppo personale un po lento .Ho aspettato 15 minuti per un cappuccino .Non è tollerabile .Meno personale più veloce sarebbe meglio .Il posto della colazione è incredibile e deve essere goduto al meglio perché potrebbe diventare il luogo per incontri di lavoro per programmare la giornata per fare il punto sul viaggio intrapreso ....etc ...sfruttatelo 😉
2026-01-06
Complimenti è stato un piacere soggiornare da voi per la vostra cortesia, professionalità e simpatia. Grazie
2026-01-06
Tutti molto solari e socievoli
2026-01-05
Thank you for a lovely stay
2026-01-04
Marco et Vincenzo sont exceptionnels BRAVO ET MERCI à eux
2026-01-02
Top sempre
2026-01-02
We have had a wonderful time at Parker's! All the staff is so friendly, very special this is.
2025-12-29
Our stay at the Grand Hotel Parker's was the most amazing experience we have had in Italy, from the hotel location and views, the beautiful suite, the breakfast on the terrace, the drinks and meals we had at the Bidder Terrace, the interaction we had with all the staff, everyone was amazing and so welcoming. We felt welcomed and we felt at home. The concierge Marco went above and beyond for us, so did many of other staff members and we apologize for not remembering their names... We will definitely come back when we get a chance to get tickets at the Teatro San Carlo ! Thank you All so very much. We wish you a beautiful and very happy New Year ! from Vincent and Isabelle, warmest regards.
2025-12-29
Gentilezza , professionalità e accuratezza nei dettagli
2025-12-27
Grazie per la gentilezza a tutto lo staff !
2025-12-24
We were very pleased with our stay. The accommodations were excellent, especially the newly renovated room (we had two rooms, one renovated).
2025-12-23
Appreciate nice welcome card.
2025-12-23
Great service, very friendly
2025-12-15
Grazie e complimenti per l’ottima organizzazione, per l’ospitalità piena di calore e umanità.
2025-12-15
Nous tenions mon épouse et moi-même à vous remercier chaleureusement ainsi que l'ensemble des équipes pour l'accueil et la qualité de service tout au long du séjour, à tous le niveaux. Notre séjour à Naples a été sublimé par notre venue dans votre établissement. Merci encore à toutes les équipes des deux restaurants, à l'équipe du petit déjeuner particulièrement, aux équipes du chef Candela, aux équipes de service en chambres pour l'ensemble de vos attentions qui ont concouru à rendre notre séjour réellement inoubliable. Votre établissement est un modèle d'excellence en matière hotellière et de restauration on se saurait en dire trop de bien. Bravo et surtout, surtout un très grand merci. Xavier Lemonnier
2025-12-15
Grazie
2025-12-13
It was a wonderful experience for my first time in Napoli
2025-12-06
Complimenti a tutto il personale , professionale , disponibile e gentilissimo
2025-11-30
Your hotel is magical. The service was outstanding and all of the accommodations exceeded my expectation. I highly recommend this hotel to everyone for a beautiful experience. The Bidder Terrace is a must for a beautiful view of Naples and lovely food with outstanding service. Thank you for helping to create a beautiful experience for me and my family.
2025-11-29
Giovanni Torre Avallone Made us feel welcome and at home, as did the concierge Marco and Vincenzo. At the Bidder Bar both the Emmanuels are wonderful, and Serena, as is Alessandro at breakfast — and Alessandro at the lobby door.
2025-11-29
We think that the entire staff was exceptionally gracious, friendly and helpful .
2025-11-27
酒店装修典雅，特别有南欧风情。服务人员从前台到保洁都很有礼貌，非常热情。房间装修与家具都很漂亮，阳台景观超乎想象。餐厅的早餐与晚餐都非常美味，食材选择很考究。综评：10/10，下次来那不勒斯还会选择帕克斯大酒店。
2025-11-26
The cocktail/snack experience is very nice and everyone is very pleasant in the hotel.
2025-11-25
Very friendly and helpful staff.
2025-11-24
Our stay was superlative on all dimensions. I want to call our and appreciate the professionalism of the kitchen staff at breakfast in accommodating some unusual requests on top of an already rich and diverse menu.
2025-11-18
Yes the staff were helpful, friendly and attentive. The concierge Marco was particularly delightful and helpful with suggestions and reservations
2025-11-18
Our stay was wonderful and all the staff were professional and welcoming. In particular we appreciate the reception staff and the concierge team who were fabulous.
2025-11-17
Service was five 💫 Great employees and very focused on our needs
2025-11-17
Sincere thank you to all of the wonderful staff. Everyone deserves a gold star for the amazing service during a particularly difficult time due my injury.
Fabuleux
Staff di sala
Soddisfazione globale e informazioni generali
Accoglienza e prenotazioni
Il locale
Staff di sala
Corso Vittorio Emanuele 135, Naples 80121, NA
0817612474
2026-11-10
Fantastic stay with veryfriendly Service