Genziana Charming Hotel & Villa

2026-01-21

Thanks for such nice stay

2026-01-17

We had an amazing stay in your beautiful and homely family hotel. We can't rate you highly enough. Thank you!

2026-01-17

Buonasera, come già fatto sia di persona che in forma scritta desidero ringraziare tutto lo staff per la puntuale, attenta e cordiale accoglienza riservatami

2026-01-20

Great management team. Peter is tops.

2026-01-11

Volevamo ringraziarvi per la vostra gentilezza e disponibilità

2026-01-11

Alles wunderbar

2026-01-10

Como siempre, la estancia en el hotel ha sido perfecta. Volveremos el año que viene.9

2026-01-10

Muchas gracias Petra, todo fenomenal como siempre.

2026-01-07

Ringrazio la proprietaria perché ci ha dato la possibilità di spostare le date del nostro soggiorno.

2026-01-07

Ringraziamenti e complimenti alla Signora (sperando torni a giocare a tennis...), ed all'intero personale per disponibiità e cortesia. Sperando rivederci presto! Intanto cordiali saluti.

2026-01-06

Il ringraziamento migliore...è la mia intenzione di ritornare presso di voi...!!!

2026-01-05

Vi ringraziamo per l'eccellente ospitalità e ci complimentiamo con voi per la qualità del servizio da voi offerto con gentilezza e disponibilità.

2026-01-08

Grazie mille per l'accoglienza e la disponibilità

2026-01-03

Bogdan was amazing and made our time at Genziana as wonderful as it was. He was kind and attentive. Patrick at the bar was amazing as well and went above and beyond. The entire staff at Genziana was welcoming and made our time incredibly enjoyable. We loved the NYE celebration.

2026-01-03

Es war sehr schön

2026-01-02

A tutto lo staff

2026-01-02

The staff and the food was exceptionnal, we will surely recommend your hotel.

2025-12-30

Grazie di tutto!

2025-12-28

The best hotel ever, thanks to all staff for the excellent holiday!

2025-12-27

Grazie per le attenzioni ricevute

2025-12-27

Thank you to ALL the staff at Hotel Charming Genziana for making our Christmas feel so special 🎄 Such a lovely friendly Family atmosphere! Everything is excellent quality with such high standards , you cannot wish for more to make your holiday a wonderful experience! Happy New Year to you all ! we will be back! ♥️

2025-12-27

Wir haben den Aufenthalt, die Gastfreundlichkeit und besonders das Essen sehr genossen.

2025-12-26

Un abbraccio a tutti

2025-12-26

Yes, all the staff (cleaning, serving, reception) and the management is truly attentive and dedicated to offer the guests an exceptional experience. Thank you!

2025-12-24

Grazie per l’accoglienza e la preparazione del personale. Ho apprezzato tantissimo l’attività outdoor Sella Ronda e Marmolada; MARCO è stata una guida lodevole.

2025-12-20

My wife was very satisfied and it is the best rating... Thank you

2025-12-20

Grazie tante per il caloroso benvenuto. Ci siamo trovati molto bene ed abbiamo trascorso dei bei giorni in un appartamento grande ed accogliente. Bravissimi i cuochi e camerieri molto attenti e simpatici. Molto gentile anche la signora alla reception (scusate ma non mi ricordo il suo nome). Speriamo di ritornare presto a Selva e nel vostro hotel.

2025-12-20

Nice family atmosphere Friendly stuff Excellent dinner

2025-12-17

Waren allg.sehr zufrieden und kommen wieder

2025-12-16

Grazie mille di tutto

2025-12-14

Il servizio dei camerieri è stato molto professionale. Si sono dimostrati gentili, disponibili ed allo stesso tempo discreti.

2025-12-13

Bravo!

2025-12-10

Grazie soggiorno molto bello in ottimo hotel con personale molto professionale ristorante e colazione ottime locali piscina e sauna molto curati Hotel dove ritornare

2025-12-12

Siete un team super. Grazie a tutti

2025-12-08

Jedesmal 👍

2025-12-11

Grazie

2025-12-08

Soggiorno molto confortevole

2025-12-08

Grazie a tutto lo staff per lo stupendo soggiorno!

2025-12-07

accoglienza ottima. Cuscini e materassi pure

2025-09-14

Dear Hotel Genziana! We would like to express our heartfelt gratitude for your friendly reception and services during our stay. We had an amazing time in the Dolomites, not just because of the natural beauty of the region, but also because of our experience in your hotel. We would love to return - we will be in touch...:) Best regards Istvan Polony

2025-09-14

Una struttura molto bella con la signora Petra che è una persona speciale!il personale è molto efficiente e professionale ,sono tutti meravigliosi, sempre sorridenti e pronti ad ogni situazione. Anche quest' anno con voi una vacanza al TOP! Tantissimi complimenti 👏 Siete bravissimi Torneremo sicuramente e ad occhi chiusi !!!

2025-09-13

As said during checkout it was a great adventure to stay at your hotel. Everything was great, food, drinks, service in restaurant, cleaning in room. Really felt taken care of, like never before in any other hotel :) looking forward to come back in winter time!

2025-09-11

We were so impressed with the hotel from the moment Gladys welcomed us, took us around and showed us to our room. The food was exceptional and the chef and waiting staff dealt with my husbands gluten free diet with no fuss. The choice and quality of the food at breakfast and dinner was outstanding. All the waiting staff were helpful friendly and efficient. The bedrooms were kept beautifully clean. The pool and sauna area were such a treat and well looked after and clean Everything was superb! Thanks so much to all the management and staff.

2025-09-11

Great place!

2025-09-10

Staying at the hotel was a real pleasure. Our thanks to the entire staff for the lovely hospitality!

2025-09-10

Gestite benissimo

2025-09-11

Siete semplicemente FANTASTICI e UNICI È sempre un piacere tornare da Voi. Grazie di come siete.

2025-09-08

Ana and Maghdalena are marvellous and our stay was fantastic thanks to them. The creamy hot chocolate of Maghdalena is the Best of the World (and i had taste a lot…)

2025-09-07

Vi ringrazio per il trattamento ricevuto sempre 8mpeccabile. Un grazie a tutto il personale di sala e cucina servizio impeccabile e mangiare buonissimo.

2025-09-07

Thanks for an amazing welcoming stay, from giving us advice on how to get around to providing us with a kettle for the room, made our stay so much more pleasant.

2025-09-10

Bra service, fina och rena rum, väldigt god mat och snäll personal. Fortsätt så!

2025-09-09

Le ragazze della sala sono state molto disponibili e simpatiche

2025-09-06

Bartender makes drinks which are superior to other restaurants and bars in town. He does a great job. Receptionist with black hair was so very kind to me when I list my luggage -thank you!!!!

2025-09-06

Grazie per la settimana splendida passata con voi.

2025-09-06

Tutto ottimo. Continuate così.

2025-09-04

All the staff, from breakfast to the cleaning ladies went above and beyond. They are amazing and what makes the hotel a standout for us.

2025-09-03

Complimenti per la gestione generale della struttura.

2025-09-02

As always, we had a wonderful stay and would like to thank all members of staff, who made us feel so welcome.

2025-09-02

As always a delightful team who were so friendly and helpful

2025-08-31

Anche quest‘anno siamo stati benissimo, come a casa e vi ringraziamo ancora una volta per tutto

2025-08-30

We had a really lovely stay with the Woods family and felt very well looked after by all in the hotel. Thankyou for making us so welcome.

2025-08-30

All staff were incredibly diligent, friendly and helpful. We have loved coming back to Hotel Genziana, and hope to do so again in the future.

2025-08-30

Con i miei più vivi ringraziamenti per il magnifico soggiorno!

2025-08-30

Complimenti a tutti dall accoglienza all arrivo ,al servizio al tavolo alla pulizia delle stanze

2025-08-29

Herzlichen Dank! Es war ein toller Urlaub in ihrem Haus

2025-08-28

Grazie siete stati barvi gentili e molto molto professionali

2025-08-25

Grazie per come siamo stati accolti, coccolati ed anche viziati durante il nostro soggiorno

2025-08-22

Grazie di tutto. Vacanza perfetta.

2025-08-22

Grazie di cuore a tutti, nessuno escluso, ci avete trattato divinamente con educazione e simpatia, avete donato quel tocco in più alla nostra vacanza, ci auguriamo di poter nuovamente passare a trovarvi, magari il prossimo dicembre o gennaio. Un abbraccio a tutti dalla calda Ferrara! Alessia e Fulvio

2025-08-21

Dobbiamo complimentarci con tutto lo staff che ci ha coccolato e fatto sentire a casa per tutto il soggiorno. Complimenti anche allo chef che ha preparato piatti fantastici.

2025-08-17

Thanks for a lovely stay, geat room, perfect location, amazing dinners, and excellent vacation

2025-08-14

Ringraziamo per la disponibilità e la gentilezza di tutto lo staff

2025-08-14

Grazie per l’accoglienza che ci avete fornito, ci siamo sentiti subito a casa, in famiglia. Un ringraziamento particolare alla brigata di sala!

2025-08-11

È stata una splendida esperienza/vacanza anche grazie a voi che siete professionali e delle splendide personene con una grande passione. Dalla colazione alla cena era sempre tutto buonissimo e bello da vedere. Siamo felici e fortunati di conoscervi.

2025-08-11

E’ sempre e da sempre un posto magnifico, un’oasi di coccole e relax in un paesaggio da favola

2025-08-09

Grazie per la cortesia, gentilezza, familiarità e accoglienza

2025-08-08

Grazie per tutta la disponibilità e il supporto !

2025-08-06

Tout le personnel est adorable et fait le maximum pour le client

2025-08-02

E' stato un vero sincero piacere trascorrere qualche giorno da Voi Torneremo sicuramente

2025-08-02

Very helpful staff and management. we arrived in Val Gardena fairly clueless due to family illness we hadn't had the time to do research which we normally would have done. We appreciated the extensive knowledge of the area and help for us to get the best out of our stay.

2025-08-02

Dear All of you at Genziana ❤️ We would like to thank all of you for your hospitality the last week. We finally made it back to Denmark after a 21-hour drive. We have enjoyed our stay very much, and especially would like to thank you for the excellent food and for always welcoming our kids in such a warm and nice way. Mostly, it is important for us to compliment you for having 100% focus on our son’s nut-allergies. He quickly felt completely safe and enjoyed all kinds of delicious food, that he has never tasted before! We hope to make it back to the Dolomites one day and if, we will not hesitate to stay with you again ❤️❤️ All the best, Søren and Marie Bill (+ Oline, Asmus and Eske)

2025-08-02

Thank you for the Great stay!

2025-08-01

It was just an excellent stay. Many thanks to the staff

2025-07-31

Tutto perfetto, soggiorno confortevole e staff preparato e disponibile

2025-07-31

ringrazio della gentile disponibilità

2025-07-28

Gentilissima signora Petra è stato un piacere conoscere lei e il suo splendido staff

2025-07-28

Tutto eccellente

2025-07-27

Ringrazio per la sempre gentile ospitalità e signorile accoglienza.

2025-07-27

Simply fantastic concept and Thanks for that. Stay as great as You all are at Genziana, Selva and the success will simply continue...

2025-07-26

Uno staff eccellente: Filomena, Anna, Alessandro, Patrick, Danilo, Ivana e il personale della cucina di cui si nota la passione e la dedizione per il lavoro che fanno. Anche Silvia operatrice eccezionale’

2025-07-23

Thank you very much for your kind services, you tried to forfill all our wishes!!! Great staff!!

2025-07-22

Vielen lieben Dank für die Wander- und Ausflugstipps

2025-07-19

A big thank you to Petra and Gladyis who were very helpful and considerate. They genuinely cared about our stay and went above and beyond

2025-07-15

Every staff member we interacted with was superb! Thank you for a wonderful time!

2025-07-16

Complimenti ottima struttura e accoglienza eccezionale.

2025-07-12

I ns più sinceri ringraziamenti e complimenti per la sempre disponibilità, attenzione e cura al cliente . La struttura e tutto il personale eccellente ! C'è tanta professionalità, gentilezza e si respira aria di famiglia . Barbara e Giuliano

2025-07-15

Tutto lo staff è stato eccezionale. In particolare Filomena e Anna che ci hanno servito durante i pasti - davvero superlative.

2025-07-06

Grazie mille ancora per la gentilezza e la disponibilità dimostrata nei nostri confronti

2025-07-06

Very good location (close to three cable car stations), and a wonderful view from the hotel over the Sella mountains. The breakfast and dinner were excellent: very diverse and of high quality. Congratulations to the chef and the entire staff for preparing delightful surprises every day! The apartment was very comfortable, and a special remark goes to the amazing people working there. The hotel staff was always present, attentive, and genuinely committed to making our stay perfect. Highly recommended!

2025-07-05

All members our family were absolutely satisfied, enjoed our stay, excellent Access and servis for kids, Jack has discovered lot of italian words with Anna, Filomena, Alex and Patrick:)) We were in Dolomites many times, but this stay was really nice. Thank you very, very much!

2025-07-08

Thanks for a pleasant stay

2025-07-08

Thank you for our stay. We have a great time in your hotel. Everybody was friendly and willing help us with everything. I think we will come back again.

2025-07-02

un grazie x la cortesia di tutti

2025-03-29

Wie immer haben wir uns bei ihnen in ihrer so persönlichen und familiären Atmosphäre sehr wohl gefühlt. Das Essen war wieder phantastisch und die Kellner. Innen haben sich perfekt um uns gekümmert. Super! Allen ein großes Kompliment.

2025-04-01

Lob an die Mitarbeiter in Restaurant, Bar und Zimmerreinigung!

2025-03-27

Very friendly

2025-03-23

Die Sauberkeit im Hotel war exzellent. Das Personal ist sehr freundlich

2025-03-23

Wie immer top!

2025-03-22

Wonderful staff - thanks to all of them - including the friendly room cleaners

2025-03-22

We had a great stay, thank you to all the staff

2025-03-22

Vielen Dank für den schönen Aufenthalt bei ihnen, leckerem Essen und sehr höflichem und nettem Personal

2025-03-22

Thank you to Neda and the team for answering all questions about my stay and commuting around Selva. Had a fantastic week at the Hotel and will be back!

2025-03-24

vielen Dank nochmals für das unproblematische Aufladen meines Autos.

2025-03-21

Der Aufenthalt war sehr nett u gelungen, das Zimmer etwas klein, leider war zu dieser Zeit kein größeres modernes superior frei, die einzige Kritik ist der Preis für einen Aperol!, alles andere war ausgezeichnet, wir kommen wieder, d a n k e

2025-03-15

Vielen Dann für die wunderschöne und erholsame Zeit, Jahr für Jahr!

2025-03-15

Thank you for a lovely weekend in your beautiful hotel and ski area. We already look forward to our visit to you next year!

2025-03-15

We really had a nice stay at your hotel, thank you! maybe till next year!

2025-03-14

We had such a good time in your hotel. We appreciate the most the staff, their friendliness, service and the good atmosphere between themselves and between them and the guests. And we liked the room, the breakfast and dinner, the pool, sauna’s, common areas, tideness etc etc!

2025-03-09

Gesamtes Personal ist top! Gratulation Sauberkeit perfekt!

2025-03-08

Thanks for allowing us to book an alternative date when we had to cancel our booking

2025-03-08

Wie immer sind wir gut erholt und verwöhnt in allen Bereichen gut zu Hause angekommen.....vielen Dank für alles.....

2025-03-08

wat een heerlijke week, correcte bediening en heerlijk eten

2025-03-08

Wir haben uns ausgesprochen wohlgefühlt von Anbeginn waren alle sehr höflich und das Service war perfekt.Danke und ein Lob an die Führung des Hotels

2025-03-01

Great service

2025-03-01

Another lovely stay, thank you so much!!

2025-03-01

We had an excellent stay.. big big compliment to all staff!

2025-03-01

Great check in and superb stay!!

2025-02-22

A wonderful stay once again! All the staff, cleaners, waiters & everyone are always very helpful and welcoming! I love the new soap dispensers in the rooms by the way! Many thanks again!

2025-02-22

I want to thank to Paulo who took care about my family during meals - excellent men, very kind and obliging

2025-02-22

It was great stay with you, excellent service and very welcoming!

2025-02-22

Abbiamo apprezzato molto lo Skisafari, e’ stata un’ottima opportunità di sciare in compagnia e di scoprire posti fantastici condotti da guide esperte.

2025-02-16

Come sempre, cortesia e professionalità, eccellenti!

2025-02-08

We really enjoyed our holiday. Staff were fantastic. So cheerful and helpful.

2025-02-08

Overall we were very satisficed with the hotel, and for our future vacations without children and grandchildren (as the blue slopes are not close) will most probably choose Genziana again

2025-02-08

The staff everywhere were extremely friendly and service minded.We thank them very much. The food was excellent, compliments to the chef. The offer of the Ski Safari was an unexpected surprise and very appreciated.

2025-02-02

Sempre un caloroso benvenuto L intero quadra e al servizio dei clienti con gentilezza e disponibilité

2025-02-02

Sehr freundliches und hilfsbereites Personal. Wir haben uns bereits bei allen Betreffenden entsprechend bedankt.

2025-02-01

Thank you for another very enjoyable stay.

2025-02-01

Thanks for all, excellent stay as usuel !

2025-02-01

Perfecto

2025-02-01

Merci beaucoup !

2025-02-01

Come vi abbiamo già detto a voce, si sta sempre bene nel vostro albergo e l’atmosfera è davvero piacevole

2025-01-26

Grazie per la vostra gentilezza professionalita

2025-01-25

Vielen Dank, wir haben den Aufenthalt sehr genossen.

2025-01-25

Thank you Gladis, She was of great help and always available