Genziana Charming Hotel & Villa

2025-09-13

As said during checkout it was a great adventure to stay at your hotel. Everything was great, food, drinks, service in restaurant, cleaning in room. Really felt taken care of, like never before in any other hotel :) looking forward to come back in winter time!

2025-09-11

Great place!

2025-09-11

We were so impressed with the hotel from the moment Gladys welcomed us, took us around and showed us to our room. The food was exceptional and the chef and waiting staff dealt with my husbands gluten free diet with no fuss. The choice and quality of the food at breakfast and dinner was outstanding. All the waiting staff were helpful friendly and efficient. The bedrooms were kept beautifully clean. The pool and sauna area were such a treat and well looked after and clean Everything was superb! Thanks so much to all the management and staff.

2025-09-10

Staying at the hotel was a real pleasure. Our thanks to the entire staff for the lovely hospitality!

2025-09-10

Gestite benissimo

2025-09-11

Siete semplicemente FANTASTICI e UNICI È sempre un piacere tornare da Voi. Grazie di come siete.

2025-09-08

Ana and Maghdalena are marvellous and our stay was fantastic thanks to them. The creamy hot chocolate of Maghdalena is the Best of the World (and i had taste a lot…)

2025-09-07

Thanks for an amazing welcoming stay, from giving us advice on how to get around to providing us with a kettle for the room, made our stay so much more pleasant.

2025-09-07

Vi ringrazio per il trattamento ricevuto sempre 8mpeccabile. Un grazie a tutto il personale di sala e cucina servizio impeccabile e mangiare buonissimo.

2025-09-06

Grazie per la settimana splendida passata con voi.

2025-09-06

Tutto ottimo. Continuate così.

2025-09-06

Bartender makes drinks which are superior to other restaurants and bars in town. He does a great job. Receptionist with black hair was so very kind to me when I list my luggage -thank you!!!!

2025-09-04

All the staff, from breakfast to the cleaning ladies went above and beyond. They are amazing and what makes the hotel a standout for us.

2025-09-02

As always, we had a wonderful stay and would like to thank all members of staff, who made us feel so welcome.

2025-09-02

As always a delightful team who were so friendly and helpful

2025-08-31

Anche quest‘anno siamo stati benissimo, come a casa e vi ringraziamo ancora una volta per tutto

2025-08-30

Con i miei più vivi ringraziamenti per il magnifico soggiorno!

2025-08-30

Complimenti a tutti dall accoglienza all arrivo ,al servizio al tavolo alla pulizia delle stanze

2025-08-30

We had a really lovely stay with the Woods family and felt very well looked after by all in the hotel. Thankyou for making us so welcome.

2025-08-30

All staff were incredibly diligent, friendly and helpful. We have loved coming back to Hotel Genziana, and hope to do so again in the future.

2025-08-29

Herzlichen Dank! Es war ein toller Urlaub in ihrem Haus

2025-08-28

Grazie siete stati barvi gentili e molto molto professionali

2025-08-25

Grazie per come siamo stati accolti, coccolati ed anche viziati durante il nostro soggiorno

2025-08-22

Grazie di tutto. Vacanza perfetta.

2025-08-22

Grazie di cuore a tutti, nessuno escluso, ci avete trattato divinamente con educazione e simpatia, avete donato quel tocco in più alla nostra vacanza, ci auguriamo di poter nuovamente passare a trovarvi, magari il prossimo dicembre o gennaio. Un abbraccio a tutti dalla calda Ferrara! Alessia e Fulvio

2025-08-21

Dobbiamo complimentarci con tutto lo staff che ci ha coccolato e fatto sentire a casa per tutto il soggiorno. Complimenti anche allo chef che ha preparato piatti fantastici.

2025-08-17

Thanks for a lovely stay, geat room, perfect location, amazing dinners, and excellent vacation

2025-08-14

Ringraziamo per la disponibilità e la gentilezza di tutto lo staff

2025-08-14

Grazie per l’accoglienza che ci avete fornito, ci siamo sentiti subito a casa, in famiglia. Un ringraziamento particolare alla brigata di sala!

2025-08-11

È stata una splendida esperienza/vacanza anche grazie a voi che siete professionali e delle splendide personene con una grande passione. Dalla colazione alla cena era sempre tutto buonissimo e bello da vedere. Siamo felici e fortunati di conoscervi.

2025-08-11

E’ sempre e da sempre un posto magnifico, un’oasi di coccole e relax in un paesaggio da favola

2025-08-09

Grazie per la cortesia, gentilezza, familiarità e accoglienza

2025-08-08

Grazie per tutta la disponibilità e il supporto !

2025-08-06

Tout le personnel est adorable et fait le maximum pour le client

2025-08-02

Thank you for the Great stay!

2025-08-02

Dear All of you at Genziana ❤️ We would like to thank all of you for your hospitality the last week. We finally made it back to Denmark after a 21-hour drive. We have enjoyed our stay very much, and especially would like to thank you for the excellent food and for always welcoming our kids in such a warm and nice way. Mostly, it is important for us to compliment you for having 100% focus on our son’s nut-allergies. He quickly felt completely safe and enjoyed all kinds of delicious food, that he has never tasted before! We hope to make it back to the Dolomites one day and if, we will not hesitate to stay with you again ❤️❤️ All the best, Søren and Marie Bill (+ Oline, Asmus and Eske)

2025-08-02

Very helpful staff and management. we arrived in Val Gardena fairly clueless due to family illness we hadn't had the time to do research which we normally would have done. We appreciated the extensive knowledge of the area and help for us to get the best out of our stay.

2025-08-02

E' stato un vero sincero piacere trascorrere qualche giorno da Voi Torneremo sicuramente

2025-08-01

It was just an excellent stay. Many thanks to the staff

2025-07-31

Tutto perfetto, soggiorno confortevole e staff preparato e disponibile

2025-07-31

ringrazio della gentile disponibilità

2025-07-28

Gentilissima signora Petra è stato un piacere conoscere lei e il suo splendido staff

2025-07-28

Tutto eccellente

2025-07-27

Simply fantastic concept and Thanks for that. Stay as great as You all are at Genziana, Selva and the success will simply continue...

2025-07-27

Ringrazio per la sempre gentile ospitalità e signorile accoglienza.

2025-07-26

Uno staff eccellente: Filomena, Anna, Alessandro, Patrick, Danilo, Ivana e il personale della cucina di cui si nota la passione e la dedizione per il lavoro che fanno. Anche Silvia operatrice eccezionale’

2025-07-23

Thank you very much for your kind services, you tried to forfill all our wishes!!! Great staff!!

2025-07-22

Vielen lieben Dank für die Wander- und Ausflugstipps

2025-07-19

A big thank you to Petra and Gladyis who were very helpful and considerate. They genuinely cared about our stay and went above and beyond

2025-07-15

Every staff member we interacted with was superb! Thank you for a wonderful time!

2025-07-16

Complimenti ottima struttura e accoglienza eccezionale.

2025-07-12

I ns più sinceri ringraziamenti e complimenti per la sempre disponibilità, attenzione e cura al cliente . La struttura e tutto il personale eccellente ! C'è tanta professionalità, gentilezza e si respira aria di famiglia . Barbara e Giuliano

2025-07-15

Tutto lo staff è stato eccezionale. In particolare Filomena e Anna che ci hanno servito durante i pasti - davvero superlative.

2025-07-06

Very good location (close to three cable car stations), and a wonderful view from the hotel over the Sella mountains. The breakfast and dinner were excellent: very diverse and of high quality. Congratulations to the chef and the entire staff for preparing delightful surprises every day! The apartment was very comfortable, and a special remark goes to the amazing people working there. The hotel staff was always present, attentive, and genuinely committed to making our stay perfect. Highly recommended!

2025-07-06

Grazie mille ancora per la gentilezza e la disponibilità dimostrata nei nostri confronti

2025-07-08

Thank you for our stay. We have a great time in your hotel. Everybody was friendly and willing help us with everything. I think we will come back again.

2025-07-08

Thanks for a pleasant stay

2025-07-05

All members our family were absolutely satisfied, enjoed our stay, excellent Access and servis for kids, Jack has discovered lot of italian words with Anna, Filomena, Alex and Patrick:)) We were in Dolomites many times, but this stay was really nice. Thank you very, very much!

2025-07-02

un grazie x la cortesia di tutti

2025-04-01

Lob an die Mitarbeiter in Restaurant, Bar und Zimmerreinigung!

2025-03-29

Wie immer haben wir uns bei ihnen in ihrer so persönlichen und familiären Atmosphäre sehr wohl gefühlt. Das Essen war wieder phantastisch und die Kellner. Innen haben sich perfekt um uns gekümmert. Super! Allen ein großes Kompliment.

2025-03-27

Very friendly

2025-03-23

Wie immer top!

2025-03-23

Die Sauberkeit im Hotel war exzellent. Das Personal ist sehr freundlich

2025-03-22

Wonderful staff - thanks to all of them - including the friendly room cleaners

2025-03-22

Thank you to Neda and the team for answering all questions about my stay and commuting around Selva. Had a fantastic week at the Hotel and will be back!

2025-03-22

We had a great stay, thank you to all the staff

2025-03-22

Vielen Dank für den schönen Aufenthalt bei ihnen, leckerem Essen und sehr höflichem und nettem Personal

2025-03-24

vielen Dank nochmals für das unproblematische Aufladen meines Autos.

2025-03-21

Der Aufenthalt war sehr nett u gelungen, das Zimmer etwas klein, leider war zu dieser Zeit kein größeres modernes superior frei, die einzige Kritik ist der Preis für einen Aperol!, alles andere war ausgezeichnet, wir kommen wieder, d a n k e

2025-03-15

Vielen Dann für die wunderschöne und erholsame Zeit, Jahr für Jahr!

2025-03-15

We really had a nice stay at your hotel, thank you! maybe till next year!

2025-03-15

Thank you for a lovely weekend in your beautiful hotel and ski area. We already look forward to our visit to you next year!

2025-03-14

We had such a good time in your hotel. We appreciate the most the staff, their friendliness, service and the good atmosphere between themselves and between them and the guests. And we liked the room, the breakfast and dinner, the pool, sauna’s, common areas, tideness etc etc!

2025-03-09

Gesamtes Personal ist top! Gratulation Sauberkeit perfekt!

2025-03-08

Wir haben uns ausgesprochen wohlgefühlt von Anbeginn waren alle sehr höflich und das Service war perfekt.Danke und ein Lob an die Führung des Hotels

2025-03-08

Thanks for allowing us to book an alternative date when we had to cancel our booking

2025-03-08

wat een heerlijke week, correcte bediening en heerlijk eten

2025-03-08

Wie immer sind wir gut erholt und verwöhnt in allen Bereichen gut zu Hause angekommen.....vielen Dank für alles.....

2025-03-01

Another lovely stay, thank you so much!!

2025-03-01

Great service

2025-03-01

We had an excellent stay.. big big compliment to all staff!

2025-03-01

Great check in and superb stay!!

2025-02-22

A wonderful stay once again! All the staff, cleaners, waiters & everyone are always very helpful and welcoming! I love the new soap dispensers in the rooms by the way! Many thanks again!

2025-02-22

Abbiamo apprezzato molto lo Skisafari, e’ stata un’ottima opportunità di sciare in compagnia e di scoprire posti fantastici condotti da guide esperte.

2025-02-22

It was great stay with you, excellent service and very welcoming!

2025-02-22

I want to thank to Paulo who took care about my family during meals - excellent men, very kind and obliging

2025-02-16

Come sempre, cortesia e professionalità, eccellenti!

2025-02-08

We really enjoyed our holiday. Staff were fantastic. So cheerful and helpful.

2025-02-08

The staff everywhere were extremely friendly and service minded.We thank them very much. The food was excellent, compliments to the chef. The offer of the Ski Safari was an unexpected surprise and very appreciated.

2025-02-08

Overall we were very satisficed with the hotel, and for our future vacations without children and grandchildren (as the blue slopes are not close) will most probably choose Genziana again

2025-02-02

Sempre un caloroso benvenuto L intero quadra e al servizio dei clienti con gentilezza e disponibilité

2025-02-02

Sehr freundliches und hilfsbereites Personal. Wir haben uns bereits bei allen Betreffenden entsprechend bedankt.

2025-02-01

Thank you for another very enjoyable stay.

2025-02-01

Thanks for all, excellent stay as usuel !

2025-02-01

Perfecto

2025-02-01

Merci beaucoup !

2025-02-01

Come vi abbiamo già detto a voce, si sta sempre bene nel vostro albergo e l’atmosfera è davvero piacevole

2025-01-26

Grazie per la vostra gentilezza professionalita

2025-01-25

Vielen Dank, wir haben den Aufenthalt sehr genossen.

2025-01-25

Thank you Gladis, She was of great help and always available

2025-01-21

Tutto eccellente

2025-01-18

Thank you to all the amazing staff, Gladis, Neda, Anna, Fillmena, Paolo and everyone who looked after our group. You were so attentive and polite.

2025-01-18

Thank you for a great stay. A special big thanks to the catering staff!

2025-01-18

Thank you for the friendly reception and excellent service

2025-01-18

Simply amazing hotel in every single aspect. The food, the staff (OMG helpful and divine), hotel itself and the location is THE BEST.

2025-01-18

thanks for the good care, it was nice again. See you next year.

2025-01-18

Dank an alle und weiterhin viel Erfolg!

2025-01-18

Danke nochmal

2025-01-18

We were a large group (30+) people and all the staff at Hotel Genziana, Selva, couldn't have been more hospitable and kind. They truly went over and above to accommodate all our needs. The location was also excellent.

2025-01-12

Congratulazioni per l'ospitalità alla Direzione e a tutto lo Staff

2025-01-12

As always, a lovely hotel!

2025-01-11

Thank you making an excellent break

2025-01-11

E' il terzo anno che veniamo all'Hotel e siamo molto soddisfatti di tutto lo staff e dei servizi. Se tutto andrà bene, l'anno prossimo torneremo.

2025-01-11

complinenti per la professionalita' e per la sempre pronta disponibilita' verso il cliente.

2025-01-07

Siamo stati benissimo, siete sempre una garanzia che ci consente di rilassarci e goderci una magnifica vacanza. Grazie

2025-01-05

Complimenti a tutto il team per l’accoglienza e la disponibilità che rende il soggiorno in bella esperienza

2025-01-05

Vielen vielen Dank an an das gesamte Personal, es könnte nicht besser sein :-)

2025-01-04

Best hotel in Selva!

2025-01-04

Patrick ist der beste Barkeeper den wir je gesehen haben.

2025-01-02

Siete tutti molto attenti e cordiali!!

2024-12-28

Thank you to all of the staff for making our Christmas week so very special ! The food , the ambiance and everything in the hotel were excellent 🌟🌟🌟 especially our apartment ♥️ We cannot wait to come back! and will be in touch soon ⛄️☀️⛷️ Thank you 🤩

2024-12-28

Thanks again for everything! We had a great week in the hotel

2024-12-28

Everything was great! Thank you

2024-12-28

Dead all, Thank you for yet another fantastic stay in your great company. The team is most complement and the chef is a true start. Looking forward to the next year’s visit! Sincerely yours, Slavinskiy Family

2024-12-31

We had an excellent holiday. Thanks to everybody (receptionist, waiting staff, housekeeper, etc). Thank you so much

2024-12-27

Thank you for all the team for the excellent service and exquisite cuisine

2024-12-26

Ci vediamo il prossimo Natale

2024-12-21

Ambiente molto gradevole con personale molto gentile

2024-12-16

Am meisten hervorzuheben sind das wunderbare Essen, die Höflichkeit aller Mitarbeiter und die Sauberkeit im Hotel. Vielen Dank für alles

2024-12-09

Rundum voll zufrieden, und lebe in der Hoffnung , dass sich für den 6.3. bis 9.3.2025 noch eine Möglichkeit ergibt wiederzukommen. Ganz lieben Gruß

2024-12-08

Buongiorno, grazie per la gentilezza e cortesia di tutti A presto Eleonora Bettoni Matteo Zanchi