Genziana Charming Hotel & Villa

2026-07-12

Impossibile non fare i complimenti alla direzione dell’hotel per la gestione straordinaria di questa struttura “a 5 stelle”.

2026-07-11

Thank you for a wonderful stay. We especially enjoyed the personal service from all of you❤️

2026-07-11

Thank you for everything! Genziana was our home away from Home ♥️♥️

2026-07-10

personale gentile e disponibile

2026-07-10

Esemplare gentilezza e professionalità

2026-07-12

Everything was great, thx. We are looking forward to our next stay.

2026-07-08

My family and I loved the hotel, staff amazing, Filomena and Gladis are so kind, thank you! We will come back!!

2026-07-04

This was our third time in Selva. This was the best hotel we have been in Selva. Staff was very helpful and friendly. Service was excellent.

2026-07-07

Grazie per tutta la disponibilita' i consigli per le escursioni e complimenti alla cucina veramente di ottima qualita'.

2026-03-28

Many thanks to the restaurant team.

2026-03-28

I found all the staff at the hotel very friendly and helpful and lthry also offered to recycle my old skis boots as I bought some new ones while in Selva ! Overall a very good experience. Thank you

2026-03-28

We were very pleased with the high standard and the friendliness of your staff.

2026-03-22

Personal durchgehend sehr freundlich und zuvorkommend, die Küche excellent und die Sauberkeit überall auch.

2026-03-21

Another lovely stay. We keep coming back

2026-03-21

Die Möglichkeit an der Skisafari teilzunehmen war für mich optimal. Es waren sehr gut geführte Touren mit Fredi. Alle Teilnehmer waren auf demselben Level

2026-03-21

Uns hat es wieder sehr gut gefallen, unsere Unterkunft Stevia war super, die Massagen perfekt, vielen Dank.

2026-03-24

DANKE, dass wir auch dieses Jahr kurzfristig etwas bekommen haben, aber das Wetter ist zum Schifahren sehr wichtig, deshalb kann ich nur kurzfristig buchen, danke…wir sind immer sehr zufrieden.

2026-03-21

As always, a fabulous stay. Thanks to everyone.

2026-03-21

Alles perfekt, wie jedes Jahr.

2026-03-21

Het was wederom een bijzonder fijn verblijf. Optimaal verwend. Vooral al jullie medewerkers zijn super!

2026-03-21

We love staying with you. I have been several times - with friends, with family. The team are so welcoming. Petra and everyone make you feel like you are staying with family. It’s a terrific base for skiing and would be a lovely base for summer walking i imagine

2026-03-20

grazie per la disponibilità

2026-03-20

Das Personal war ausgesprochen freundlich.

2026-03-15

sehr gut

2026-03-15

Wir fühlen uns immer wieder sehr willkommen! Freuen uns schon auf das nächste mal 🥳

2026-03-14

We are always looking forward to staying in your hotel and enjoy your service. It’s becoming our home away from home ❤️

2026-03-14

Freundlich, zuvorkommend und nett

2026-03-14

Charming hotel Genziana, Petra and the entire staff are our first choice in Selva di Val Gardena. For me, it's like coming home.

2026-03-14

Mss owner/ Gladis /Patrick and Bogdan

2026-03-13

Thank you! We had a great time 😄

2026-03-13

Alles excellent

2026-03-07

Thank you to the wonderful staff

2026-03-07

You have an excellent team. I was unaware of any management being required. Everyone was extremely helpful and wanted to please.

2026-03-07

Bogdan, Patrick and Gladys were so warm and welcoming. Really impressed all of us and made the experience superb!

2026-03-07

Gladys was lovely on reception. Greeted us kindly and showed us around the hotel on arrival. Patrick on the bar was friendly, professional and fun! We were a group of 5 ladies and he remembered what we had to drink the night before and our room numbers. Bogdan was the star of the dining room. Great friendly service even when we were choosing items a little different from the menu. Attentive and very polite. Loved Bogdan ❤️

2026-03-07

Our bartender each night and Bogden were fabulous

2026-03-07

Fantastic stay. All the guys in the restaurant were so lovely. Special mention to Patrick in the bar who is a gentleman and looked after us so well

2026-03-07

vgl. die sep. Mail

2026-03-08

Das Personal ist ausgesprochen höflich und zuvorkommend! Sehr angenehm.

2026-03-06

Accoglienza molto professionale, appartamento Fermeda adatto alle nostre necessità, un plus alla cucina ed al servizio ristorante al mattino ed in particolare alla cena, non abbiamo usufruito dei servizi sauna o massaggi ed uso piscina. Abbiamo trovato il soggiorno veramente eccellente!

2026-03-03

Tutto splendido!!!

2026-03-01

Grazie per lo splendido soggiorno la vs consueta gentilezza ed accoglienza . Complimenti per l’organizzazione e la professionalità dello staff Infine la ristorazione è eccellente

2026-02-28

es war ein optimaler Aufenthalt in ihrem Hotel das Dienstpersonal ist ausgesucht freundlich und hilfsbereit,

2026-02-28

Magnífico equipo humano

2026-02-24

Just wanted to say we had a wonderful time at the Genziana - great service, food and accommodation. Please pass on our thanks to all the staff for providing such friendly and professional service.

2026-02-21

Really nice stay and we enjoyed ourselves.

2026-02-21

We had a wonderful stay. We would come again.

2026-02-21

We have been coming to this hotel with great pleasure for many years. Petra and her team are incredibly friendly and make every stay truly enjoyable. Our children -and now even our grandchildren- are already looking forward to the next ski holiday in this wonderful family hotel. Family Möller

2026-02-20

Thanks for a wonderful stay.

2026-02-15

Wie immer, fühlen wir uns sehr wohl bei Euch

2026-02-14

Vielen Dank für die schöne Zeit in ihrem Haus.

2026-02-14

Another great week

2026-02-14

Ringrazio tutto il personale dell'hotel e in particolare la Signora Petra per aver permesso di passare i più bei giorni dell'anno nel posto più bello del mondo.

2026-02-14

The staff were friendly and helpful, the food choice was excellent. The wellness facilities, pool sauna, etc were very good.

2026-02-14

Thank you for the easy check-in and check- out. Thanks also for giving us our usual room, and for putting all of our group in adjacent rooms.

2026-01-31

Have done this in person. A really great place to stay.

2026-01-31

Our stay was fantastic. Very nice staff and so friendly. Relaxed and elegant hotel. Food was excellent, many thanks to the chefs.

2026-01-31

Estrema Cortesia e professionalità. Ristorante ad alto livello e abbiamo apprezzato molto la disponibilità ad esaudire richieste fuori menù. Grazie davvero.

2026-01-31

Es war wieder absolut schön, herzlich und superlecker

2026-01-31

Great cooking. The venson medallions and the prawn risotto were world-class

2026-02-03

We had a wonderful week once again & were looked after beautifully! The packed breakfast when leaving early was a welcome new offer. Thank you so much for a wonderful stay!

2026-01-31

Sono 6 anni che vengo nel vostro Hotel e mi sono trovato sempre bene. E’ come stare in famiglia.

2026-01-31

We enjoined every moment at Genziana; perfect as always.

2026-01-31

Week in Genziana was great. Thank you for worm welcome and perfect conditions.

2026-01-25

Man fühlt sich wohl im Hotel! Familiäre und sehr freundliche Atmosphäre

2026-01-25

Es ist immer wieder eine Freude, im Genziana Ferien zu verbringen. Sehr zuvorkommendes und freundliches Personal.

2026-01-24

Thank you for a wonderful stay in Selva!!

2026-01-24

Merci beaucoup !

2026-01-24

Tout est parfait

2026-01-24

Encore un grand merci pour ce séjour très réussi !

2026-01-24

Excellent séjour et service impeccable.

2026-01-24

bravo

2026-01-24

Merci pour le service exceptionnel du service à la salle à manger et la gentillesse de tout le personnel

2026-01-24

Special thanks for the Bogdan and Filomena from the restaurant personel they work very hard and they are so friendly

2026-01-24

Very nice staff at the restaurant,very nice cleaning staff,very good food and nice wines,spatious appartment,location unbeatable

2026-01-21

Thanks for such nice stay

2026-01-17

Buonasera, come già fatto sia di persona che in forma scritta desidero ringraziare tutto lo staff per la puntuale, attenta e cordiale accoglienza riservatami

2026-01-20

Great management team. Peter is tops.

2026-01-17

We again enjoyed our stay very much and we are looking forward to the next time.

2026-01-17

We had an amazing stay in your beautiful and homely family hotel. We can't rate you highly enough. Thank you!

2026-01-11

Alles wunderbar

2026-01-11

Volevamo ringraziarvi per la vostra gentilezza e disponibilità

2026-01-10

Muchas gracias Petra, todo fenomenal como siempre.

2026-01-10

Como siempre, la estancia en el hotel ha sido perfecta. Volveremos el año que viene.9

2026-01-07

Ringrazio la proprietaria perché ci ha dato la possibilità di spostare le date del nostro soggiorno.

2026-01-07

Ringraziamenti e complimenti alla Signora (sperando torni a giocare a tennis...), ed all'intero personale per disponibiità e cortesia. Sperando rivederci presto! Intanto cordiali saluti.

2026-01-06

Il ringraziamento migliore...è la mia intenzione di ritornare presso di voi...!!!

2026-01-05

Vi ringraziamo per l'eccellente ospitalità e ci complimentiamo con voi per la qualità del servizio da voi offerto con gentilezza e disponibilità.

2026-01-08

Grazie mille per l'accoglienza e la disponibilità

2026-01-03

Bogdan was amazing and made our time at Genziana as wonderful as it was. He was kind and attentive. Patrick at the bar was amazing as well and went above and beyond. The entire staff at Genziana was welcoming and made our time incredibly enjoyable. We loved the NYE celebration.

2026-01-03

Es war sehr schön

2026-01-02

The staff and the food was exceptionnal, we will surely recommend your hotel.

2026-01-02

A tutto lo staff

2025-12-30

Grazie di tutto!

2025-12-28

The best hotel ever, thanks to all staff for the excellent holiday!

2025-12-27

Wir haben den Aufenthalt, die Gastfreundlichkeit und besonders das Essen sehr genossen.

2025-12-27

Thank you to ALL the staff at Hotel Charming Genziana for making our Christmas feel so special 🎄 Such a lovely friendly Family atmosphere! Everything is excellent quality with such high standards , you cannot wish for more to make your holiday a wonderful experience! Happy New Year to you all ! we will be back! ♥️

2025-12-27

Grazie per le attenzioni ricevute

2025-12-26

Yes, all the staff (cleaning, serving, reception) and the management is truly attentive and dedicated to offer the guests an exceptional experience. Thank you!

2025-12-26

Un abbraccio a tutti

2025-12-24

Grazie per l’accoglienza e la preparazione del personale. Ho apprezzato tantissimo l’attività outdoor Sella Ronda e Marmolada; MARCO è stata una guida lodevole.

2025-12-20

Nice family atmosphere Friendly stuff Excellent dinner

2025-12-20

My wife was very satisfied and it is the best rating... Thank you

2025-12-20

Grazie tante per il caloroso benvenuto. Ci siamo trovati molto bene ed abbiamo trascorso dei bei giorni in un appartamento grande ed accogliente. Bravissimi i cuochi e camerieri molto attenti e simpatici. Molto gentile anche la signora alla reception (scusate ma non mi ricordo il suo nome). Speriamo di ritornare presto a Selva e nel vostro hotel.

2025-12-17

Waren allg.sehr zufrieden und kommen wieder

2025-12-16

Grazie mille di tutto

2025-12-14

Il servizio dei camerieri è stato molto professionale. Si sono dimostrati gentili, disponibili ed allo stesso tempo discreti.

2025-12-13

Bravo!

2025-12-10

Grazie soggiorno molto bello in ottimo hotel con personale molto professionale ristorante e colazione ottime locali piscina e sauna molto curati Hotel dove ritornare

2025-12-12

Siete un team super. Grazie a tutti

2025-12-08

Jedesmal 👍

2025-12-11

Grazie

2025-12-08

Soggiorno molto confortevole

2025-12-08

Grazie a tutto lo staff per lo stupendo soggiorno!

2025-12-07

accoglienza ottima. Cuscini e materassi pure

2025-09-14

Una struttura molto bella con la signora Petra che è una persona speciale!il personale è molto efficiente e professionale ,sono tutti meravigliosi, sempre sorridenti e pronti ad ogni situazione. Anche quest' anno con voi una vacanza al TOP! Tantissimi complimenti 👏 Siete bravissimi Torneremo sicuramente e ad occhi chiusi !!!

2025-09-14

Dear Hotel Genziana! We would like to express our heartfelt gratitude for your friendly reception and services during our stay. We had an amazing time in the Dolomites, not just because of the natural beauty of the region, but also because of our experience in your hotel. We would love to return - we will be in touch...:) Best regards Istvan Polony

2025-09-13

As said during checkout it was a great adventure to stay at your hotel. Everything was great, food, drinks, service in restaurant, cleaning in room. Really felt taken care of, like never before in any other hotel :) looking forward to come back in winter time!

2025-09-11

We were so impressed with the hotel from the moment Gladys welcomed us, took us around and showed us to our room. The food was exceptional and the chef and waiting staff dealt with my husbands gluten free diet with no fuss. The choice and quality of the food at breakfast and dinner was outstanding. All the waiting staff were helpful friendly and efficient. The bedrooms were kept beautifully clean. The pool and sauna area were such a treat and well looked after and clean Everything was superb! Thanks so much to all the management and staff.

2025-09-11

Great place!

2025-09-10

Staying at the hotel was a real pleasure. Our thanks to the entire staff for the lovely hospitality!

2025-09-10

Gestite benissimo

2025-09-08

Ana and Maghdalena are marvellous and our stay was fantastic thanks to them. The creamy hot chocolate of Maghdalena is the Best of the World (and i had taste a lot…)

2025-09-11

Siete semplicemente FANTASTICI e UNICI È sempre un piacere tornare da Voi. Grazie di come siete.

2025-09-10

Bra service, fina och rena rum, väldigt god mat och snäll personal. Fortsätt så!

2025-09-07

Thanks for an amazing welcoming stay, from giving us advice on how to get around to providing us with a kettle for the room, made our stay so much more pleasant.

2025-09-07

Vi ringrazio per il trattamento ricevuto sempre 8mpeccabile. Un grazie a tutto il personale di sala e cucina servizio impeccabile e mangiare buonissimo.

2025-09-06

Tutto ottimo. Continuate così.

2025-09-06

Grazie per la settimana splendida passata con voi.

2025-09-09

Le ragazze della sala sono state molto disponibili e simpatiche

2025-09-06

Bartender makes drinks which are superior to other restaurants and bars in town. He does a great job. Receptionist with black hair was so very kind to me when I list my luggage -thank you!!!!

2025-09-04

All the staff, from breakfast to the cleaning ladies went above and beyond. They are amazing and what makes the hotel a standout for us.

2025-09-03

Complimenti per la gestione generale della struttura.

2025-09-02

As always a delightful team who were so friendly and helpful

2025-09-02

As always, we had a wonderful stay and would like to thank all members of staff, who made us feel so welcome.

2025-08-31

Anche quest‘anno siamo stati benissimo, come a casa e vi ringraziamo ancora una volta per tutto

2025-08-30

Con i miei più vivi ringraziamenti per il magnifico soggiorno!

2025-08-30

We had a really lovely stay with the Woods family and felt very well looked after by all in the hotel. Thankyou for making us so welcome.

2025-08-30

All staff were incredibly diligent, friendly and helpful. We have loved coming back to Hotel Genziana, and hope to do so again in the future.

2025-08-30

Complimenti a tutti dall accoglienza all arrivo ,al servizio al tavolo alla pulizia delle stanze

2025-08-29

Herzlichen Dank! Es war ein toller Urlaub in ihrem Haus

2025-08-28

Grazie siete stati barvi gentili e molto molto professionali

2025-08-25

Grazie per come siamo stati accolti, coccolati ed anche viziati durante il nostro soggiorno

2025-08-22

Grazie di tutto. Vacanza perfetta.

2025-08-22

Grazie di cuore a tutti, nessuno escluso, ci avete trattato divinamente con educazione e simpatia, avete donato quel tocco in più alla nostra vacanza, ci auguriamo di poter nuovamente passare a trovarvi, magari il prossimo dicembre o gennaio. Un abbraccio a tutti dalla calda Ferrara! Alessia e Fulvio

2025-08-21

Dobbiamo complimentarci con tutto lo staff che ci ha coccolato e fatto sentire a casa per tutto il soggiorno. Complimenti anche allo chef che ha preparato piatti fantastici.

2025-08-17

Thanks for a lovely stay, geat room, perfect location, amazing dinners, and excellent vacation

2025-08-14

Ringraziamo per la disponibilità e la gentilezza di tutto lo staff

2025-08-14

Grazie per l’accoglienza che ci avete fornito, ci siamo sentiti subito a casa, in famiglia. Un ringraziamento particolare alla brigata di sala!

2025-08-11

È stata una splendida esperienza/vacanza anche grazie a voi che siete professionali e delle splendide personene con una grande passione. Dalla colazione alla cena era sempre tutto buonissimo e bello da vedere. Siamo felici e fortunati di conoscervi.

2025-08-11

E’ sempre e da sempre un posto magnifico, un’oasi di coccole e relax in un paesaggio da favola

2025-08-09

Grazie per la cortesia, gentilezza, familiarità e accoglienza

2025-08-08

Grazie per tutta la disponibilità e il supporto !

2025-08-06

Tout le personnel est adorable et fait le maximum pour le client

2025-08-02

Very helpful staff and management. we arrived in Val Gardena fairly clueless due to family illness we hadn't had the time to do research which we normally would have done. We appreciated the extensive knowledge of the area and help for us to get the best out of our stay.

2025-08-02

Dear All of you at Genziana ❤️ We would like to thank all of you for your hospitality the last week. We finally made it back to Denmark after a 21-hour drive. We have enjoyed our stay very much, and especially would like to thank you for the excellent food and for always welcoming our kids in such a warm and nice way. Mostly, it is important for us to compliment you for having 100% focus on our son’s nut-allergies. He quickly felt completely safe and enjoyed all kinds of delicious food, that he has never tasted before! We hope to make it back to the Dolomites one day and if, we will not hesitate to stay with you again ❤️❤️ All the best, Søren and Marie Bill (+ Oline, Asmus and Eske)

2025-08-02

Thank you for the Great stay!

2025-08-02

E' stato un vero sincero piacere trascorrere qualche giorno da Voi Torneremo sicuramente

2025-08-01

It was just an excellent stay. Many thanks to the staff

2025-07-31

ringrazio della gentile disponibilità

2025-07-31

Tutto perfetto, soggiorno confortevole e staff preparato e disponibile

2025-07-28

Gentilissima signora Petra è stato un piacere conoscere lei e il suo splendido staff

2025-07-28

Tutto eccellente

2025-07-27

Ringrazio per la sempre gentile ospitalità e signorile accoglienza.

2025-07-27

Simply fantastic concept and Thanks for that. Stay as great as You all are at Genziana, Selva and the success will simply continue...

2025-07-26

Uno staff eccellente: Filomena, Anna, Alessandro, Patrick, Danilo, Ivana e il personale della cucina di cui si nota la passione e la dedizione per il lavoro che fanno. Anche Silvia operatrice eccezionale’

2025-07-23

Thank you very much for your kind services, you tried to forfill all our wishes!!! Great staff!!

2025-07-22

Vielen lieben Dank für die Wander- und Ausflugstipps

2025-07-19

A big thank you to Petra and Gladyis who were very helpful and considerate. They genuinely cared about our stay and went above and beyond

2025-07-15

Every staff member we interacted with was superb! Thank you for a wonderful time!