Hotel Promessi Sposi

2026-10-25

Monica is absolutely amazing!! Her hospitality makes the difference in the morning! Also the lady who speaks Portuguese ( I forgot her name, sorry). She was fantástic with us!

2026-10-24

The lady who checked us in was so helpful. The lady who greeted us every morning for breakfast was wonderful and the bar staff were very friendly. Shout out to the house keepers who kept our room immaculate. Every member of staff are a credit to your hotel. Very professional with a warm welcome

2026-10-23

The spa facilities should be included with the room. Charging extra is ridiculous

2026-10-23

Très belle hôtel et services impeccables

2026-10-22

We would like to pass on our sincere thanks to each and every one of you who made our visit to the Promessi such a lovely experience. Thank you.

2026-10-21

Very clean room , Good service Beautiful view Good location Love the terrace

2026-10-21

The employees at the desk and breakfast room were wonderful, friendly & helpful!!

2026-10-20

Wonderful stay!

2026-10-20

Lovely service at breakfast. Courteous and so helpfil

2026-10-20

The front desk staff was friendly and efficient

2026-10-19

Thank you to all the staff for their amazing service, patience and wellbeing. Nothing was out of reach or too much to ask. The view from our room is honestly breathtaking and was such a pleasure to wake up to.

2026-10-19

Grazie per la gentilezza, cordialità e collaborazione!

2026-10-19

Grazie di tutto

2026-10-19

Complimenti generali

2026-10-17

Bonjour, L'ensemble du personnel est vraiment très professionnel et serviable. Nous vous en remercions.

2026-10-16

Le sejour est parfait. L’ensemble du personnel a été très agréable. Merci beaucoup. Cordialement, Éric DUDOIT

2026-10-16

I wish to thank every single staff in Hotel Promessi Sposi. Receptionists, bartenders, the housekeeping team, the staff preparing the breakfast with a great friendly attitude. Hotel Promessi Sposi is certainly lucky to have such a great team. Nasser

2026-10-17

All front desk and restaurant service staff were wonderful.

2026-10-16

1) The staff were all very friendly and courteous. 2) The location of your hotel is very good and we LOVED the rooftop area you created on level 5.

2026-10-15

Your staff are excellent. Particularly the young man serving in the bar area.

2026-10-15

Other than the noise from the bar/bottles our stay was fantastic the staff where so helpful and polite

2026-10-14

Everyone working at the reception were very helpful and welcoming, as well as those who work at the breakfast buffet they were very nice and welcoming. Genuinely our stay was the best, we would love to come again.

2026-10-14

your front desk, breakfast, and bar staff were all top notch! They were friendly, helpful, and patient with us as Americans. Thank you!

2026-10-13

Thanks for the kindness and hospitality.We enjoyed staying in the hotel and liked the area too.The rooms were clean and the breakfast was perfect!

2026-10-13

Notevole, l'attenzione, il servizio e l'offerta di prodotti senza latte per la colazione.

2026-10-13

RECEPCIÓN, SERVICIO DE DESAYUNO, CAPITÁN DE BARCO: SERVICIO EXCEPCIONAL, MUCHAS GRACIAS!

2026-10-13

Reme4cieents a l ensemble du staff pour tous leurs services.

2026-10-13

It was a very nice stay. I will comeback for sure.

2026-10-12

Todo el personal fue muy amable y atento, tanto en recepción como en el servicio de desayuno y en el spa. Quiero destacar con la sonrisa con la que nos recibía el personal del desayuno porque no es algo que veas normalmente. Queremos destacar también la profesionalidad y amabilidad de Mateo, que estuvo al mando del barco y nos hizo disfrutar de un día de navegación estupendo. ¡Una experiencia fantástica!

2026-10-12

The service at the restaurant was excellent

2026-10-09

Staff gentilissimo attento e disponibile

2026-10-09

Well done. Great hotel. Wonderful design. Fabulous team.

2026-10-08

My son and myself had a wonderful stay at your hotel, the room was cleaned to an exceptional standard and the staff were extremely pleasant. I would highly recommend your hotel to anyone visiting Lake Como

2026-10-06

We had a wonderful visit. The staff were always cheerful, helpful and efficient!

2026-10-05

The breakfast choices were wonderful.

2026-10-03

Everyone made sure that we had a great stay.

2026-10-02

Thanks for a very nice stay

2026-10-02

To the reception staff who were always there and welcomed us with love.

2026-10-01

We found all staff to be very helpful and friendly

2026-10-01

Generally good.

2026-10-01

Simoneta was extremely kind when noticed that we were Brazilians explaining everything in Portuguese

2026-09-30

Front desk reception personnel first rate.

2026-09-30

Everyone

2026-09-30

I was there with the Rick Steves Best of Italy Tour recently and was very impressed with the accommodations. Everyone did a great job in making me and my husband feel welcome. The breakfast was outstanding and the staff did a great job in keeping everything filled and at the correct temperatures. Thank you for all of your efforts in making our stay memorable.

2026-09-30

Beautiful place

2026-09-30

Suzanna was a pleasure and the bartenders upstairs were great

2026-09-30

Thanks for a lovely stay. I am on a tour w Rick Steves and your hotel really was top notch in all areas! Thank you!

2026-09-29

Merci particulièrement à Roberto pour son accueil et sa gentillesse.

2026-09-29

Merci pour votre écoute et votre gentillesse

2026-09-29

Merci pour votre accueil et vos services, amabilité et sérieux de votre personnel. Bon situation de l’hôtel par rapport au centre de la ville.

2026-09-29

Thank you for your service during our stay

2026-09-27

Thank you to Mateo for the boat tour around the lake!!

2026-09-27

We had a wonderful time at your hotel, and enjoyed the facilities very much. Your staff were very helpful and attentive, and the breakfast provided was wonderful. We particularly enjoyed our room. The only feedback I would have is that the room had a lot of technical features that took us a little bit to understand, but it did not take away from our enjoyment of the accommodation.

2026-09-26

It was a great stay

2026-09-25

Yes, everyone was so helpful, pleasant and kind. All the food and drinks were delicious and amazing. The view from our room and the roof top are spectacular. Thank you for a most wonderful stay

2026-09-26

Staff throughout the property were absolutely fantastic - front desk, servers in the bar, breakfast and restaurants! Also, the boat captain and therapists in the spa were fabulous!

2026-09-25

Front desk staff are terrrific. So kind and efficient. My sincere thanks to the man who helped me find my taxi driver at the airport. He went above and beyond with a smile.

2026-09-26

Reception team very friendly & helpful

2026-09-25

Thank you very much we enjoyed our visit

2026-09-24

All areas and rooms very clean.

2026-09-23

Una menzione speciale alla ragazza dei massaggi. Competente e professionale

2026-09-22

Great stay

2026-09-20

Everyone was very nice

2026-09-20

bravi

2026-09-17

Front desk Lady when we arrived and every time we as questions or saw her was wonderful. Give her a raise

2026-09-16

Any interactions I had with the staff, especially at breakfast was exceptional

2026-09-16

All personnel we interacted with were great.

2026-09-14

Les responsables du petit déjeuner est adorable, quelle plaisir d’être accueilli chaque matin par cette madame

2026-09-13

It was a very good experience

2026-09-13

Quiero destacar la amabilidad de todo el personal en general y especialmente del personal de recepción

2026-09-11

The staff were very friendly and helpful

2026-09-11

Thanks

2026-09-11

Thank you. Your attention to your staff reflects in their quality attitude towards guests

2026-09-10

Thank you for making our stay lovely

2026-09-10

We have just returned home from our stay. We had a wonderful time. Thank you to all your lovely team, the front of house, the restaurant teams and the food. We also enjoyed a fabulous three hour boat trip which was amazing….

2026-09-09

Dziękuję za ładny pokój z widokiem na jezioro. Budzić się z takim widokiem to przyjemność. Dobra baza wypadowa do zwiedzania Lecco i Bellagio.

2026-09-09

We had a fantastic time at the hotel the staff were very friendly and helpful especially to my wife as she is a wheelchair user also special thanks to all at reception we could not get a taxi as all were busy but the guys on reception arranged for a member of staff to take us to the train station I would like to personally thank them for all that they did for myself and my wife

2026-09-09

Always happy to stay with you, great service and great staff! See you soon again. //Robert

2026-09-09

Thanks for a wonderful stay

2026-09-09

All your staff were lovely; very professional and friendly. I’d particularly like to mention the lady who ran the breakfast sessions. She was excellent and obviously has trained her staff well. I’m afraid I didn’t get her name but she has very short dark hair.

2026-09-08

Fantastic hotel and lovely people.

2026-09-08

Monica who manages the breakfast was very kind and helpful

2026-09-08

We had a wonderful stay at the hotel. It was our first time in the region and it was very special. Our room was fantastic and the view was amazing.

2026-09-07

Monica and her staff at breakfast were the highlight of our stay. Some of the staff at the front desk/door were not the most friendly. Monica was so friendly and welcoming and kind each morning -- she was a true highlight of every day.

2026-09-06

We had a lovely stay, all staff were polite, helpful, and made us feel welcome. Would definitely recommend to people. Thank you

2026-09-05

Your establishment is very clean and the food served was wonderful. The hotel is in such a beautiful location, too. Everyone was very friendly and the service was excellent.

2026-09-03

Everthing was perfect! Thank to all the staff, they were very friendly.

2026-09-03

We had a lovely stay. Thank you to all your excellent staff.

2026-09-03

Thanks to all the staff

2026-09-02

Sehr nettes und hilfsbereites Personal. Sehr schönes Ambiente, sehr gutes Frühstück

2026-09-02

I enjoyed my stay very much. Thank you!

2026-08-31

Cannot thank all of the staff enough. I stayed with ye for my sisters wedding and it was nothing less than perfect. Every single staff member I encountered was exceptional and even with my baby girl everyone was not only accommodating but greeted us with smiles at every opportunity.

2026-08-27

Excelente atención!!

2026-08-27

Nuestra estadía por la boda de nuestra hija fue una maravilla gracias a uds ,tienen todo perfecto, no necesitan cambiar sólo seguir siendo los mejores. Felicitaciones por el excelente servicio brindado.

2026-08-27

Muy amables y atentos en todos los aspectos en la estadía.

2026-08-26

Thanks to everyone at hotel from the cleaners, breakfast staff to reception & bar staff keep up the excellent work

2026-08-22

Bonjour, c'est la deuxième année consécutive que nous venons et je tenais a remercier tout le personnel (accueil,restaurant,spa,bar,ménage...) Un grand merci a vous tous pour un séjour de grande qualité. A bientôt !

2026-08-21

see above!

2026-08-21

Complimenti a tutti i lavoratori del Lisander! Ottima esperienza.

2026-08-21

Es waren alle sehr freundlich und bemüht, insbesondere die Dame im Frühstücksservice, die jeden freundlich begrüßt hat.

2026-08-19

Grazie mille per la disponibilità e la cortesia di tutto il personale.

2026-08-16

Thank you to the Desk Manager for taking care of the issue at hand at my arrival and making my bday nice and care free. Bravo ;)

2026-08-16

Gentillesse de la responsable du petit déjeuner et merci a Matteo pour la navigation avec le bateau de l’hôtel

2026-08-16

Thaks for your lovely dedicated accomadation in your hotel.

2026-08-16

We really enjoyed our stay and especially our private boat ride. Thank you!

2026-08-14

Ein großes Dankeschön an das gesamte Team. Besonders Monika beim Frühstück, Mamadou an der Bar, Simonetta und Lorenzo an der Rezeption sowie Solayman im Restaurant sind uns durch ihre herzliche und aufmerksame Art aufgefallen. Alle waren sehr hilfsbereit und haben sich sogar über mehrere Tage hinweg persönliche Details gemerkt. Mamadou bot von sich aus an, meinen Drink auszutauschen, falls er mir nicht schmecken sollte. Auch im Restaurant haben wir uns durch den aufmerksamen Service sehr wohlgefühlt. Das gesamte Hotel fühlte sich dadurch fast wie ein Zuhause an.

2026-08-15

Thank you for looking after us during our stay, we had a wonderful time and enjoyed the breakfast each morning. The staff were very helpful and friendly. The rooms were comfortable and we enjoyed the views.

2026-08-15

We were there on honeymoon and management upgraded our room to one with a view of the lake, it was an amazing surprise!

2026-08-12

Mein Mann hat zu seinem Geburtstag eine Bootstour abends gebucht und mich dort mit einem Antrag überrascht, das Personal hat super mit gespielt und uns einen tollen Abend beschert. Und vor allem auch beim Frühstück ist uns aufgefallen, wie höflich und aufmerksam das Personal ist und alles sehr herzlich und lieb. Willkommen immer wieder gerne.

2026-08-10

Warm welcome and great team from reception, to rooftop to breakfast!

2026-08-10

Breakfast personal.

2026-08-11

Thx for a great welcome and nice hospitability

2026-08-09

Ottimo hotel. Personale gentilissimo, preparato e molto accogliente

2026-08-09

Il servizio del ristorante Lisander é stato uno dei migliori mai incontrati: cortesi, attenti e preparati, senza risultare affettati. Bravi!

2026-08-09

Merci à la responsable du petit déjeuner qui était presente sauf le dernier jour. Tres prévenante, accueillante

2026-08-08

Thanks

2026-08-07

All bars/restaurants were amazing! Top service with kind, professional, knowledgable staff! Wonderful rooftop, amazing cocktails, top quality food (except lasagna in the bar, level of not good store bought)

2026-08-08

A very great Thank you to all the staff and - especially a Thank to the lady at the breakfast (We were the family with the dog ‘julia’) Keep on doing your splendid job

2026-08-08

Compliments to our host at dinner, she was knowledgable and amazing!

2026-08-06

Ganz großes Dankeschön an die sehr nette Leitung vom Empfang. Sie war sehr zugewandt und hat alle Bedürfnisse super nett wahrgenommen und geklärt.

2026-08-05

a tutto il personald altamente qualificato

2026-08-03

El desayuno en particular, MUY BUENO y muy buena atencion de los encargados.

2026-08-03

Lysander : Top !!!

2026-08-02

Sehr entgegenkommend. Nachdem wir angesprochen hatten, dass Ameisen im Zimmer waren, wurden uns als Entschädigung die Parkkosten erlassen.

2026-08-03

Es waren alle Mitarbeiter sehr bemüht und auch immer sehr freundlich.

2026-08-02

Grazie per la disponibilita’ e l’impegno messo nelle mie richieste fatte. Siete stati tutti, dalla reception, al servizio in camera e le signore della colazione, molto accoglienti e avere dato un valore aggiunto all’esperienza e soggiorno

2026-07-31

Perfect service

2026-08-01

Perfect resolution of all issues surfaced. Thank you!

2026-08-01

Everyone was so helpful and lovely

2026-08-01

Excellent catering experience from start to finish. The food quality, presentation and customer service exceeded expectations. Thank you to your team for delivering such high standard of service

2026-07-30

Agradecer a todo el personal de recepción su amabilidad y buen trato. Al servicio de limpieza, por su buen hacer. Y al servicio de catering por su buen trato, amabilidad y disposición.

2026-07-29

Sehr freundliches und zuvorkommendes Personal

2026-07-30

Thank you to all the staff they were amazing

2026-07-28

Great facility and friendly staff

2026-07-26

Personnel très à l’écoute, qui prend le temps d’échanger malgré la barrière de la langue !

2026-07-25

Beautiful establishment, very clean and well kept. Staff were always helpful and kind (approachable).

2026-07-25

Front desk staff very friendly and helpful. The breakfast staff were welcoming

2026-07-25

Odaların ve yatağın temizliğine hayran kaldım. Bu konudaki hassasiyetiniz için çok teşekkür ederim.

2026-07-25

We loved our stay with you. A huge thank you to all the breakfast, spa, reception, cleaning and also behind the scene teams as well!

2026-07-25

Thank you very much for a wonderful stay.

2026-07-24

Wonderful hotel and very much needed for a large group to have a factory visit to CAMA SPA about 12 minutes away.

2026-07-24

😇👍

2026-07-23

Firstly we would like to say a SINCERE thank you to you all, you have helped to make our holiday such a memorable one. Your hotel is lovely, our room with a balcony was an unexpected and wonderful surprise, the view over the lake was simply amazing. We would also like to make a mention to your cleaning staff, those guys work extremely hard and they did a superb job on keeping our room immaculate, please pass on our thanks to them, they are appreciated. Your staff at breakfast, again superb, their attention to detail in ensuring we were looked after was excellent. Our SPECIAL thanks goes to Lara on the main reception desk, Lara has been the face of happiness, friendliness, genuine and knowledgable, her knowledge was invaluable to us, her smile was priceless. She is a credit to your company and we wish her well in her career with you.

2026-07-19

Thanks

2026-07-19

Everything was good

2026-07-17

Special Thanks to Aléssia atendant bistro restaurante

2026-07-18

Management was wonderful - friendly and courteous.

2026-07-18

In staff meraviglioso . Molto disponibile e competente . Le camere sono bellissime con tutti i conforti . Perfetto direi

2026-07-17

The breakfast staff were great! Always a smile and very helpful. Thank them please for that and good service.

2026-07-16

Spa e massaggio di elevata qualità

2026-07-16

Front desk helpful and personable

2026-07-13

We had a great stay. Breakfast was good and the people were all nice.

2026-07-13

Thank you to the great staff at the desk and in the restaurants and bar!

2026-07-11

Sehr schön, dass Hunde erlaubt sind!

2026-07-12

Excellent service ✨

2026-07-11

Thank you for a very nice stay in Italy.

2026-07-10

Ein supertolles Hotel in dem man sich sehr wohlfühlen kann.

2026-07-07

Thanks to the check inn

2026-07-06

Thank you so much for a wonderful stay! We can't wait to come back again

2026-07-05

SONO STATO BENISSIMO. GRAZIE.

2026-07-05

Thanks a lot

2026-07-05

All staff were very welcoming especially in the breakfast dining area.

2026-07-03

M

2026-07-02

Yes the only one who deserves thanks in this hotel is Sabrina the hotel manager’s wife.. The rest of the staff at reception are rude especially the ladies..

2026-07-02

Receptionists very helpful and friendly especially Francesca. Also breakfast staff amazing - nothing too much trouble.

2026-06-30

Communication prior to our arrival through email was always prompt and professional, which was appreciated. Front desk staff and breakfast area staff were always pleasant, friendly and very helpful. We enjoyed our stay were much!

2026-06-29

Muchas gracias por hacernos sentir como en casa

2026-06-29

I wanted to thank the entire team at Hotel Promessi Sposi! I am extremely grateful for the wonderful experience I had at your hotel. Every single staff member that I interacted with was extremely helpful, accommodating, and kind.Your team truly went above and beyond to make my stay comfortable and memorable. Thank you for such gracious hospitality.

2026-06-28

Thank you, everything was perfect

2026-06-29

We'd like to thank the front desk staff, they were very helpful on answering our questions, arranging for taxis, ordering breakfast to go (when we had to wake up very early) and more! Great service and greatly appreciated! Tony and Michelle

2026-06-28

We had a wonderful stay! The staff was incredibly helpful with booking our cruise and resolved a minor issue with our room's air conditioning right away. A special shoutout to the friendly cruise captain who made our boat trip unforgettable. Exceptional service all around!

2026-06-27

- sehr freundliches und zuvorkommendes Frühstückspersonal - guter täglicher Zimmerreinigungsservice

2026-06-28

Starting from reception until to the breakfest all of the hotel staff was very friendly and open Thank you very much for all Best Regards

2026-06-27

Breakfast to go on departure at 7 am

2026-06-26

We had a great stay, all employees were pleasant and professional. If/when we go back to Como we will definitely stay at your hotel!

2026-06-26

Solamente perfetto! Grazie

2026-06-25

Staff in the whole of the hotel were excellent.

2026-06-25

Lovely waitress every morning at breakfast who was always friendly and kind

2026-06-25

The lady who managed the breakfast service was excellent.

2026-06-23

Iedereen was vriendelijk en behulpzaam. Door ons vertrek vroeg in de morgen konden wij geen ontbijt nemen maar werd ons direct voorgesteld een ontbijtpakket mee te geven.

2026-06-22

The young lady who checked us in was so enthusiastic and informative. A great first impression of your hotel. The next morning the head of the breakfast buffet was amazing. So attentive and helpful. She is a credit to your hotel. She seems like she really cares about everyone in the breakfast room. All of the breakfast staff were great but she was in a league of her own. Thankyou

2026-06-21

The breakfast service was very personal and the foof very good.

2026-06-20

Perfect stay from beginning to end. Excellent customer service from every member of staff we came into contact witj

2026-06-20

Das ganze Personal war immer sehr freundlich und sehr hilfsbereit, alles was möglich war haben sie auch realisiert

2026-06-20

We had a wonderful stay! The reception staff were incredibly polite and explained everything clearly. A special thank you to the person who welcomed guests at breakfast - absolutely outstanding! Their kindness, attentiveness, and warm attitude made every morning more enjoyable. The food was delicious, and the hotels location was excellent. We would be happy to come back!

2026-06-20

Thank you so much! I absolutely loved dealing with the hotel and the staff in every way.

2026-06-20

It was a great experience, thanks.

2026-06-18

The staff at breakfast were exceptional, especially the lady in charge, also the variety of food was very good

2026-06-18

Breakfast staff.. Lady who seemed to be in charge very helpful. Remembered how we liked eggs. Came to tell people when buffet closing in case we wanted anything else. Stark contrast to friend’s experience at Griso. Breakfast lovely experience.

2026-06-18

Evening bar staff, reception and breakfast staff were all amazing.

2026-06-18

The front desk staff was extremely pleasant, friendly and helpful-all of them!

2026-06-18

Breakfasts were excellent and the Breakfast supervisor lady was superb. Friendly, well organised and efficient, a real credit to your hotel. Please pass on our compliments to her.

2026-06-16

Grazie di tutto un soggiorno, seppure brevissimo, molto bello Complimenti anche allo staff tutto al femminile del Giovannino; cordiale, gentile, e mai scontato.

2026-06-15

Very stylish boutique hotel. Nice location and ambience. Roof top bar is amazing. Breakfast is nicely presented, selection is various.

2026-06-14

Staff were outstandingly excellent in every way. Thank you. Housekeeping also outstandingly excellent.

2026-06-14

Agradezco mucho por todo el servicio brindado. Las chicas de limpieza muy atentas en todo y buscan solución, además de ser muy lindas atendiendo al cliente. Las felicito porque hacen excelente su trabajo

2026-06-12

thank you for making the trip so special - we will most definitely be returning

2026-06-12

I want to thank all the staff member, especially Lorenzo , Sara, Lara and many more. For their support and help in planing a wonderful and successful proposal to my fiance. Really great staff and enjoyable hotel from the rooms, breakfast options, bar and restaurant. 5 star from us. Kind regards, Ramon

2026-06-11

The dining room manager at breakfast was very nice pleasant.

2026-06-09

Very kind service at the breakfast, you employee was doing a fantastic job! In times like these, very nice.

2026-06-09

.

2026-06-09

Staff lovely and friendly and breakfast and dinner were great

2026-06-09

Excellent stay!

2026-06-07

Maravilloso todo el equipo de restaurante durante los desayunos! La mejor atención y actitud

2026-06-06

The lady running the breakfast service is excellent.

2026-06-06

Thank you to all staff who were friendly & professional. Special mention to breakfast room staff who were welcoming & pleased to see us every morning.

2026-06-05

Sono del Messico e ho soggiornato per due giorni. La cosa che mi è piaciuta di più è stata la colazione: tutto era davvero delizioso. Ho soggiornato lì per motivi di lavoro, ma l'hotel, il cibo, il servizio e la vista hanno fatto sembrare questo viaggio di lavoro più una piccola vacanza che un impegno professionale. Grazie mille!

2026-06-05

Staff exceptional both in reception and at the breakfast

2026-06-05

Everyone was friendly and helpful.

2026-06-04

Thank you for the pleasant stay we had this week. Friendly reception and bar staff made it a good experience. The a la carte dining experience we had one evening was amazing. We must also say a special thank you to Monica and the breakfast staff for their friendly welcome each morning.

2026-06-03

Nice room. Other than no drink it was a beautiful stay.

2026-06-02

Ottimo soggiorno, accoglienza professionale e esaustiva nelle nostre richieste

2026-06-03

Great service always friendly and helpful staff.

2026-06-03

Excellent front desk staff!

2026-06-03

All staff very welcoming and helpful, room and facilities spotless, breakfast ladies very happy and attention to detail, called us by our names and nothing was to much trouble thank you

2026-06-01

Der Aufenthalt war insgesamt perfekt, von der reservierten Parkgarage angefangen bis zum guten eigenen Restaurant und auch das gute Frühstück. Die Zimmer sind modern und gut ausgestattet! besonders erwähnenswert sind die freundlich und hilfsbereiten Mitarbeiter an der Rezeption aber auch im Restaurant da Giovanni.

2026-05-30

Staff very professional

2026-05-30

We had a great stay at the hotel

2026-05-30

I traveled with my son. We were originally in a room that had a glass door separating the shower from the room. That did not afford us enough privacy, so the staff moved us to a more suitable room. Many thanks. I was also pleased by the excellent breakfast buffet and cheerful service. The Lisander restaurant was a lovely experience, too.

2026-05-28

Tout votre Personnel est très Accueillant, souriant et à l’écoute. Le Roof top est un lieu vraiment agréable.

2026-05-29

Thank you All the staff was pleasant & helpful

2026-05-28

Merci beaucoup

2026-05-29

The hotel staff was very nice especially at breakfast.

2026-05-26

Friendly and helpful staff.

2026-05-25

We had a nice experience at our stay

2026-05-24

Vielen Dank besonders für den zuvorkommenden Service beim Frühstück und im rooftop.

2026-05-20

Great team we thoroughly enjoyed it

2026-05-21

Nice stay

2026-05-19

I had a wonderful stay recently. All staff were extremely friendly, courteous and professional.

2026-05-19

Alll the staff were so helpful and a delight.

2026-05-19

Everything was wonderful. Views. Food , housekeeping, staff was wonderful

2026-05-18

Un grand merci à tous pour votre bienveillance, votre professionnalisme et vos sourires.

2026-05-16

Compétence et professionnalisme de l'ensemble du personnel

2026-05-17

Wonderful hospitality!

2026-05-16

I truly can not say enough about the ladies in the breakfast restaurant. They are efficient. Smiling. Happy to please.

2026-05-16

Very friendly and helpful staff

2026-05-15

Buen trato de recepción con mi persona.

2026-05-14

Alle Mitarbeiter waren sehr nett und zuvorloemd

2026-05-13

Grazie per tutti. It must be a challenge to accommodate groups, and we appreciate your efforts.

2026-05-13

The staff was attentive and polite.

2026-05-10

The dining manager in the breakfast room was wonderful! Very welcoming and helpful. The dining staff was very professional and responsive.

2026-05-10

Check in was smooth, luggage delivery and pickup was smooth.

2026-05-10

Hostess & staff at breakfast very welcoming & gracious. Bartender one afternoon also helpful & pleasant to work with. Porter was very efficient. And Ila at front desk on checkout worked very hard to correct an erroneous charge to our room from restaurant, I am hoping she succeeded.

2026-05-08

Lorenzo and letitza were amazing with regards to booking and enquires. Great attitude of the staff

2026-05-07

Très bel hôtel et personnel attentionné,accueillant et efficient

2026-05-07

Все продумано до мелочей, отличный отель , красивое место, приветливый персонал.

2026-05-05

Housekeeping was wonderful.

2026-05-03

We had a lovely stay! The room was beautiful, breakfast was delicious and nourishing, and the spa was so relaxing. All of the staff were kind, professional, and very helpful. We would absolutely return to this hotel!

2026-05-04

Your excellent care of all of our wedding guests was exceptional! We were always treated with a warm welcome and smile. All staff went above and beyond to help in anyway! I hope we can return again some day! Grazie dal profondo del cuore. Julie Andresen ( mother of the bride❤️)

2026-05-03

The staff was very pleasant and helpful.

2026-05-03

Desk staff was very helpful

2026-05-03

An excellent few days stay especially the female manager in the breakfast room. She was superb.

2026-05-02

We can’t thank everyone enough! Your hotel was amazing! Federica put on a welcome dinner for us and her and her assistant were over the top fantastic! Service was exceptional! She accommodated last minute changes with absolute grace. My son was so happy to have had his event at your hotel. Emanuel was very nice to work with as well! Thank you to everyone at the hotel. I don’t know the names of the front desk but they were kind with all Types of questions thrown their way. Thank you again! Denise Hountalas

2026-04-30

The young ladies and bar staff on check in day were fantastic

2026-04-29

Reception and breakfast staff extremely friendly

2026-04-27

We had a very pleasant holiday, the hotel is very nice. The best experience was a tour on your new boat during a few hours with Matteo who is an attentive nice and professional captain, and he showed us around and told us a lot of the local area and villages. We really recommend a boat tour !

2026-04-28

Merci à Matheo pour son professionnalisme lors de notre sortie en bateau

2026-04-28

Abbiamo fatto un giro di 3 ore con la vostra barca, e’ stata un’esperienza bellissima ! La barca è davvero bella, nuova, pulitissima e Matteo e’ stato un comandante gentilissimo, simpatico e molto professionale ! Giro in barca super consigliato !

2026-04-27

We had a wonderful stay with our four legged friend Staff were so very helpful and friendly . Staff in breakfast room very efficient and welcoming and breakfast was superb . Roof terrace a brilliant addition views were breathtaking . Design of the plants around our balcony a brilliant idea . Thank you for a wonderful stay with our.

2026-04-27

l’accueil et la propreté des lieux

2026-04-26

Beautiful place. Great location in Florence

2026-04-25

Thank you for your service

2026-04-25

Grazie tante per tutto, sopratutto il personale gentilissimo e affabile...

2026-04-24

All staff were very pleasant and helpful

2026-04-24

Grazie for friendly staff and for arranging our transport to Linate.

2026-04-23

Excellent breakfast service

2026-04-20

A special mention must go to the outstanding reception staff,housekeeping and, of course, to our captain Matteo.

2026-04-19

Everyone is so kind. Housekeeping is amazing! Bar tenders were great!

2026-04-17

merci pour la qualité et la simplicité de notre séjour

2026-04-17

Clean

2026-04-16

Спасибо всё было прекрасно и уютно.

2026-04-14

Receptionist (from Bulgaria) was extremely accomodating

2026-04-12

All of your staff is superb!!! outstanding!!!!

2026-04-12

The staff was really kind. The boat ride was a great experience. Looking forward to return.

2026-04-11

The receptionist called Gira, I think, was really helpful. She speaks Spanish which helps even more.

2026-04-09

Sorry for not getting her name, but the woman who greeted us at breakfast each morning is outstanding. So friendly and ensuring we were well satisfied.

2026-04-09

The breakfasts staff facilitator, she was very nice and efficient. I can tell she works very hard and takes pride for her role.

2026-04-07

Excelente estadia. Parabéns

2026-04-07

La qualité du personnel !!!!! Leur gentillesse ❤

2026-04-07

Super services des dames au petit déjeuner

2026-04-07

Bonne attention du personnel et surtout au petit déjeuner.

2026-04-06

Un rinfraziamento a tutti per la vostra disponibilità e gentilezza

2026-04-06

Great hotel. amazing location and very friendly staff. thank you for a wonderful stay.

2026-04-07

Vous avez un personnel en or ! Prenez soin d'eux aussi bien qu'ils prennent soin de nous!

2026-04-05

I would like to thank to the gentleman at the reception who gave me type c adaptor to charge my phone.

2026-04-06

Please thank all staff for a lovely time and wonderful service!

2026-04-05

Hola, nuestro más sincero reconocimiento y agradecimiento a todos los trabajadores del hotel por el buen servicio y la atención que nos dispensaron.

2026-04-03

Vielen Dank für den tollen Aufenthalt in Ihrem Hotel. Uns gefällt ihr Einrichtungsstil sehr gut und auch das Personal war überaus freundlich und zuvorkommend. Die Lage des Hotels ist spitze 👍🏼

2026-04-04

Das Hotel ist qualitativ sehr hochwertig und geschmackvoll eingerichtet. Alle Mitarbeiter sind äußerst freundlich und zuvorkommend! Wir haben uns sehr wohl bei Ihnen gefühlt und werden sicherlich wieder kommen. Herzlichen Dank!

2026-04-01

Everything was perfect, from staff's attitude, friendliness to the very last thing.

2026-03-31

Wir haben unseren Aufenthalt in ihrem Hotel sehr genossen. Ihre Mitarbeiter und Mitarbeiterinnen sind ausnahmslos zuvorkommend, freundlich, hilfsbereit und authentisch.

2026-03-29

My experience at the Hotel Promissi Sposi was simply fantastic. Let’s start with the location. The hotel is within 15-20 mins walk from Lecco and 25 mins from Lecco’s train station. If you don’t want to walk, reception at the hotel can get you a taxi that always arrived between 4-8 minutes to pick you up. The walk to Lecco feels safe and with lovely views, even at night. Lecco is not a well known tourist destination and that’s why I loved it! A walkable small city with a very attractive promenade by the lake. Plenty of affordable shopping around though many high end items abound. Worth spending one full day walking, shopping, eating, and just talking with local people. Regarding reception, after traveling for 12 hours, being welcome by Yira, with her big smile, and then talking to us in Spanish was priceless. All the staff at the front desk was really very friendly, professional, and helpful. Only one hiccup that I will address later. The rooms are comfortable and with fairly reasonable space by European standards. The Superior Terrace Room offered unobstructed view to the lake and a big terrace where you can walk and get some fresh air. The rooms at the corner have lake view. The rest on that row, have the building of the hotel in front of them and you have to go out to the terrace to see the lake. The greenery at the terrace makes you feel in contact with the nature immediately. The breakfast was good and varied. Well worth it. Monica, and the rest of the attendants during breakfast were wonderful. Monica was particularly friendly and shows what an excellent hostess should be. Thank you Monica! We didn’t eat at Lisander but we did at the other informal restaurant. Food was very good, reasonable prices, and again, friendly service, in the morning and in the evening. Bistrot Da Giovannino in front of the hotel, has a great menu, fairly reasonable prices, and outstanding service. The costoletta di vitello was the best I’ve ever had. I imagine that watching the sunset during summer might be magical. We didn’t use the spa or the gym so no opinion here.The view from the terrace is simply stunning. Don’t miss it. It is gorgeous during daytime, at at night. The only hiccup we had was with a front desk attendant on Monday’s evening March 23rd. Both my companion and me suffer from sleep apnea and your pillows are thin. We requested three pillows, one for each, plus another one for my friend to rest his arm since he was wearing a cast due to a broken hand. The front desk man said that every room was assigned 4 pillows. He said that he didn’t know if they had extra pillows. He did not look interested in helping us nor showing any friendliness. Very surprising to us since all your staff had been outstanding. Again, thank God to Yira on Tuesday morning since she was able to solve it asap. When we came back that night, we had at least two pillows. Never in any hotel, have I had such experience, less so from a 4 star hotel. However, I won’t let that “hiccup” ruin what was a perfect experience. Finally, yes, I would definitely come back to the same hotel, same room, and greet the same staff. This place is a hidden gem that I don’t want to many people to know about so I can continue to avoid crowd. Well done team! Team you!

2026-03-28

Thank you

2026-03-28

Thaks to all team in the hotel and thanks for hospitality.

2026-03-25

Thanks for really nice vibe , comfy mattress , rally friendly staff , wel decorated rooms! Thanks!

2026-03-25

TUTTO OK

2026-03-25

Thanks

2026-03-25

Complimenti a tutti componenti della struttura

2026-03-22

Lo staff e’ super competente e stra gentile . Bravissimi. Solo complimenti!!!

2026-03-23

Great staff

2026-03-23

The staff on reception were amazing!!

2026-03-21

Thank you so much for your hospitality!! For finding the right charger for me and for making sure our ride was secure for pickup with a complimentary breakfast

2026-03-21

Simonetta was absolutely wonderful,professional and made the stay so good.

2026-03-21

Потрясающий сервис на завтраке, индивидуальный подземный и забота о каждом госте

2026-03-18

Staff e barman particolarmente gentili e professionali

2026-03-19

Our stay was lovely, thank you very much!

2026-03-17

Très beau séjour avec un personnel parfait et très à l’écoute.

2026-03-16

The staff from the front desk and the breakfast buffet were so attentive and made our stay even more enjoyable.

2026-03-13

WE had a nice stay. Thanks a lot

2026-03-11

Sie haben grossartiges Personal. Nett, freundlich, kompetent. Gute Betten, schöne Zimmerausstattung. Sehr gutes Frühstück. Leider sehr enge Tiefgarage.

2026-03-11

Complimenti per la cortesia offerta

2026-03-09

We had the most wonderful stay at your hotel. It is exquisite and your staff are exceptional in their kindness and hospitality.

2026-03-09

Always happy, smiling staff, always attentive, never rude. Really refreshing.

2026-03-10

Staff were friendly, helpful and efficient. And breakfast manager gave a cheery on how breakfast worked, where dishes were. And the Friday evening staff still had food for us and smiled even though we were late because of queue at passport and then car hire

2026-03-10

A huge thank you to all the staff who were so kind and helpful while we stayed at the hotel

2026-03-09

Very friendly and helpful staff . 10 points to everyone

2026-03-08

Abbiamo passato un weekend stupendo, torneremo

2026-03-09

Thanks for the assistance to check in and during the stay

2026-03-07

Personale in generale molto gentile e sorridente

2026-03-02

Muchas gracias. Un hotel muy bonito y muy limpio. El personal es muy muy amable

2026-03-02

I want to thank personally the management. I often come to Lake Como for business, everyone was so nice. Facilities are great (gym, spa), best hotel I've been to in the area, the price is so great for the quality. I do recommend and I will be back soon.

2026-03-01

Nous avons passer un superbe séjour, et nous tenons à remercier du fond du cœur Simoneta pour son accueil formidable ainsi que pour toute les informations transmises en portugais. Sans hésiter nous reviendrons. Merci beaucoup

2026-03-02

Thank you so much for all the effort and hard work to ensure everyone feels relaxed and welcome. All details of relaxation are very clear, with nice background music, lovely staff to greet you for breakfast and cleanigness throughout the hotel. I wish you continuous success in what you do Thanks again

2026-03-02

Staff were very friendly and helpful, they gave us all the information we needed and felt cared for

2026-03-01

Complimenti a tutto lo staff

2026-02-28

Staff generally excellent reception gave us an increbke recommendation for dinner in Lecco

2026-02-27

Very helpful reception staff especially when trying to sort out bus route plus extremely friendly and helpful breakfast staff.

2026-02-27

The staff were so friendly and helpful in reception and at breakfast. I don’t know her name but the young lady on reception that helped us with the D110 bus was a credit to the hotel, always smiling and very helpful too.

2026-02-23

Really enjoyed our stay!

2026-02-21

Many thanks to the receptionist and the breakfast assistants - they were very polite and friendly.

2026-02-21

Thank you to the staff on reception who were so helpful and friendly. The staff in the breakfast room gave us a lovely greeting and were very attentive.

2026-02-18

Compliment to the staff

2026-02-17

très gentil

2026-02-16

Molto preparati e gentili

2026-02-17

Complimenti super staff

2026-02-16

Ottima organizzazione più che contenti dello staff eccellente in ogni ambito.

2026-02-14

Gentilezza e disponibilità ad anticipare di qualche minuto l'apertura della sala colazione

2026-02-09

Very nice and competent service

2026-02-10

Excellent customer service! The breakfast had a huge selection catering for vegans as well.My four friends and I had a wonderful stay and time! The staff were very friendly, helpful, went out of their way and provided and fabulous service with a smile!

2026-02-10

Thank you very much.

2026-02-10

I had an amazing stay with my partner, possibly the best hotel we have stayed in. The staff were so accommodating and lovely. The facilities were amazing and such good value for hotel

2026-02-09

Personale molto cortese e professionale

2026-02-07

We were sick our last day and the receptionist helped us. So I’m really grateful for her. Very friendly and nice staff, you can see that they like working at the hotel and it’s healthy work environment.

2026-02-01

This is the second time we have stayed with you, fantastic service and i would especially like to recognize the service from the two ladies at the breakfast service, very pleasant and they brightened up our mornings.

2026-02-01

Abbiamo trascorso un weekwend nella vostra struttura . Che dire il personale gentilissimo qualificato e super accogliente. I vostri servizi bar ristorante e colazione sono provvisti di qualità e di serietà verso il cliente. La spa e il servizio massaggi perfetti per il benessere psicofisico. Le camere perfette e pulite su tutti i fronti . Da consigliare , perfetto per un weekend romantico fronte lago come abbiamo fatto noi . Grazie di tutto

2026-02-01

Merci pour tout.

2026-01-28

Esteticamente bello e personale gentile

2026-01-26

Thank you for making our stay memorable!

2026-01-24

Las instalaciones fueron excelentes Las personas en la recepción siempre muy atentas y con una sonrisa y explicando claramente las cosas, las personas del desayuno igualmente todo excelente, la limpieza, las condiciones en general son excelentes.

2026-01-22

Grazie della gentilezza e disponibilità del personale tutto

2026-01-18

Intervento tempestivo per risolvere problema al box doccia

2026-01-18

Ottima L accoglienza con l upgrade della stanza , massaggio rilassante top, e cena davvero superlativa con un supporto davvero prezioso della cameriera del Lisander Ristorante.

2026-01-16

Gut Gemacht weiter so!

2026-01-12

Soggiorno perfetto: complimenti vivissimi a tutti!

2026-01-11

Lo staff super accogliente e la camera veramente ben realizzata e studiata, tutti i comandi touch! Un letto veramente comodo ed ho dormito stupendamente... il bagno veramente bello e definibile bagno con B maiuscola. La colazione al mattino super! Per non parlare del rooftop che di vede tutto il lago! Da tornarci

2026-01-09

i had the best time ever in HPS, even beyond my expectations due to my room upgrade at my arrival, i enjoy the most this beautiful lake view also been able to enjoy the rooftop with the beautiful weather we had breakfast staff very professional especially the brunette with the short hair - appreciated the freshness and the selection of products including the non dairy / vg options the spa area and the fireplace are musts gracie per tutti!

2026-01-07

Vi ringrazio molto per l’upgrade della camera, la vista sul lago è stupenda.

2026-01-05

Un ringraziamento a tutto lo staff, siamo stati accolti e coccolati con un servizio attento, professionale e soprattutto cordiale.

2026-01-05

Grazie per l’accoglienza anche del nostro piccolo barboncino!

2026-01-05

Bella struttura, nuova e moderna, personale gentile

2026-01-04

My stay was really short, but very memorable and will definitely go back.

2026-01-04

Bravi

2026-01-04

Staff molto cortese e disponibile per ogni necessita, abbiamo avuto un upgrade con stanza fronte lago che ci ha colpito positivamente.

2026-01-03

Ringrazio tutto lo staff Dalla reception agli addetti alla sala, al bar ed a gli addetti alla ristorazione ed alla COLAZIONE SUPERBA. non dimenticando anche gli addetti alle camere. Grazie per questo soggiorno per me davvero SPECIALE!

2026-01-03

Un hotel encantador,todo de diez,pero lo mejor el prrsonal,amable,siempre atento y dervicial. Hay hoteles muy buenos,es este caso,pero lo que marca la diferencia entre "bueno y excelente" es el trato personal y en este caso ha sido magnifico Muchas gracias a todos.

2026-01-03

All compliments

2026-01-02

Desidero ringraziarvi sinceramente per l’accoglienza ricevuta durante il mio soggiorno. La struttura moderna e curata, la vista sul lago incantevole, l’efficienza del servizio e la cortesia di tutto lo staff della reception hanno reso la permanenza davvero piacevole. Un plauso anche alla colazione, varia e di qualità e gli addetti alla sala; un grazie inoltre a chi lavora nell’ombra facendo trovare sempre in ordine e pulita la camera. Tornerò con piacere e consiglierò volentieri il vostro hotel. Grazie di cuore! Già mi mancate ❤️

2026-01-03

À tout le personne Accueil parfait, personnel gentil et accueillant dans les restaurant comme à la réception, bon travail de la femme de ménage.

2026-01-03

Nous vous remercions pour la gentillesse du personnel et la qualité de l’accueil

2026-01-02

Bellissima struttura, abbiamo apprezzato l’attenzione ai dettagli e la cortesia del vostro personale, molto attento alla clientela.

2026-01-02

Thank you very much. Everything was perfect.

2026-01-02

La gentilezza, la cura, la professionalità, sono certamente doti da sottolineare ed elogiare.ci siamo trovati davvero molto bene, grazie.

2026-01-02

Service du petit déjeuner et du bar, accueil de l'hôtel ainsi que le bien être, j'adresse tous mes compliments pour leur qualité et leur professionnalisme

2026-01-02

Complimenti per la disponibilità, educazione ed efficienza dello staff e non è da dimenticare il rispetto dimostrato verso i numerosi cani che soggiornavano assieme ai loro padroni

2026-01-02

Le personnel magnifique

2025-12-31

Un sincero caloroso grazie allo staff reception, colazioni e ristoro-bar....tutti in anonimo!??

2025-12-28

Everything was amazing, a very warm welcome, everyone is so friendly and helpful. Great Experience, many thanks.

2025-12-28

Beautiful hotel!

2025-12-27

Merci pour votre accueil, nous avons passé un agréable séjour en famille.

2025-12-27

Complimenti per la disponibilità e per la cordialità. grazie

2025-12-27

The general experience was great! Mainly people who works in the hotel. I loved the intallations.

2025-12-25

I want to thank Lara for her helpfulness and kindness. It is for her kind smile alone, that I and my partner want to visit again.

2025-12-21

Molte grazie a tutti.

2025-12-20

A tutto lo staff del ricevimento, molto cortese e sempre disponibile

2025-12-20

thank you for your good management performance

2025-12-18

Thank you very much for the hospitality it’s feel like home when I stay at the hotel compare to other hotel the hotel does not have fancy marvel etc however the staff who works are great every staff are smile and welcome and if I return to Italy I will visit the hotel and stay in it

2025-12-18

Sincerissimi complimenti allo staff SPA, in particolare ai due massaggiatori, Giulia e Valerio, che sono a dir poco eccellenti !

2025-12-16

I would like to send a big hug to all staff and hug thanks for your car and the efforts to help us at our hard time

2025-12-15

Grazie al personale della reception per l'accoglienza, le chiare indicazioni e la cortesia. Al personale di sala che cura la prima colazione per l'estrema gentilezza, l'affabilità e il prezioso consiglio sulla visita di Lecco by night in questo periodo natalizio. E infine un super ringraziamento al personale della spa e, in particolare, alla bravissima massaggiatrice che ha reso super felice mia moglie e ha fatto rinascere la sua schiena. Sono stati davvero 3 giorni meravigliosi.

2025-12-08

Ringraziamo tutto lo staff per la gentilezza e cordialità

2025-12-09

Grazie a tutti per la gentilezza e disponibilità

2025-12-07

Grazie per la cortesia e l'attenzione con cui ci avete accolti

2025-12-08

Muchísimas gracias por permitirme una estancia maravillosa

2025-12-08

Gracias

2025-12-07

Il front officer ha davvero cercato di fare del suo meglio, ma purtroppo non tutto dipende da lui: molte cose dipendono dalla strategia dell’amministrazione.

2025-12-07

The service staff at breakfast, lady with dark short hair who speaks English. Our breakfast experience was enhanced by her hospitality n attention to details. Thank you.

2025-12-01

Grazie per il piacevole soggiorno! Staff super gentile e disponibile

2025-12-02

Good afternoon. To be honest, this is my first trip since 2022. I am from Ukraine, Irpin. I have long dreamed of visiting Italy. Your hotel, Lecco, Lombardy, Italy... even in such a short two days, I experienced incredible feelings of joy. rested my soul and body. The hotel is as cozy and modern as possible. will visit again at the first opportunity. I cried with happiness. Thank you. Life is beautiful!

2025-11-30

Complimenti a tutto lo staff

2025-12-01

Complimenti

2025-11-30

L’eccellenza nell’accoglienza unita al sentirsi a casa .Grazie

2025-11-27

The reception employees were friendly and accommodating. In particular, the employee who greeted us and provided a room upgrade truly made our stay perfect. However, it was disappointing that the spa incurred an extra charge.

2025-11-27

Hi, we visited the hotel out of season so they upgraded us to a room with a balcony. Although at first they said no but later the manager agreed... Basically, in a period like this it is always worth improving the guest's experience even without asking

2025-11-28

Trattamento TOP! Complimenti

2025-11-26

Accueil très sympathique et personnels professionnels que ça soit au bar , à la réception ou au restaurant ou spa . L’hôtel est très propre , calme , nous reviendrons avec plaisir pour un prochain séjour .

2025-11-25

Thank you for the stay. The breakfast is really nice, and the person on duty very welcoming.

2025-11-24

All the wellness ladies were super super nice!! The lady in the restaurant too she was extremely knowledgeable and kind. We had a wonderful time as well at breakfast the staff were amazing the ladies are so so nice and friendly. All your staff are absolutely excellent, honestly you should be so proud of them all. 10/10 from us.

2025-11-23

The welcome message? Free upgrade and overall attitude of the staff was excellent.

2025-11-24

Many thanks 😊

2025-11-23

Personnel au petit soin surtout au petit déjeuner

2025-11-22

schickes Hotel mit Top Lage

2025-11-20

Thanks for an easy stay.

2025-11-20

Thank you. I thoroughly enjoyed my stay. The rooms were immaculate, the staff were fantastic, the food was lovely, and the location is perfect.

2025-11-17

We had a very nice stay !

2025-11-17

We had an upgrade to a lake view room for my birthday which was a wonderful surprise. The staff were exceptionally helpful and the food was great! The bar staff were excellent 👌🏽

2025-11-19

Very good job!

2025-11-16

Complimenti a tutto lo staff

2025-11-15

Personale cortese e qualificato e location spettacolare

2025-11-11

It was beautiful and I would lovely come again !!

2025-11-10

Gentilissimi

2025-11-09

Ottima struttura accogliente per trascorrere delle giornate di relax. Eccellente la ristorazione e la competenza del personale del ristorante Lisander

2025-11-10

Gentilissimi e molto professionali. Grazie ! Continuate così. Altra cosa da aggiungere: il ristorante Lisander ? Spettacolare in tutto! Dal servizio, al cibo, alla gentilezza e cultura gastronomica della signora Susanna. Grazie!

2025-11-09

È meraviglioso osservare le persone che sanno fare il loro lavoro e lo fanno con passione. Alla reception abbiamo trovato personale disponibile ad esaudire le nostre richieste. Presso il ristorante Lisander sono rimasta colpita dalla professionalità, simpatia e preparazione della ragazza. A colazione sempre personale gentile, cordiale ed educato, così come al bar. Non è scontato e lo abbiamo apprezzato. Un ringraziamento anche al personale della spa che ha soddisfatto ogni richiesta.

2025-11-07

The hotel team members at the front desk were so kind and friendly.

2025-11-05

Thanks

2025-11-05

Merci accueil et restaurant parfait situation magique

2025-11-05

We had a piece of art shipped to your hotel prior to our arrival. Your staff communicated with us by email before we made the deal with the artist with instructions and a assurances that your property would safe guard our package. When we arrived your staff new right where the package was and promptly retrieved it for us. Great service!

2025-11-05

This was a first class hotel. The staff was friendly and accommodating. If I ever come back to the area, I would stay here again. Thanks to all the staff who made our stay so great.

2025-11-05

You all were friendly and efficient!

2025-11-05

Staff was very friendly, room was excellent, breakfast options superb. Would recommend for anyone staying in the area, either for 1 night on an extended visit.

2025-11-04

Everyone was helpful and we would definitely return to this hotel.

2025-11-04

See the above comment

2025-11-04

The people at the desk always greeted us with a smile and were very friendly. The ladies in the restaurant in the morning were very friendly and nice always offering help if you needed it. Your employees were outstanding!

2025-11-04

Molto professionali grazie

2025-11-03

Complimenti per l'accoglienza e per la professionalità di tutti i vostri dipendenti. Grazie a tutti

2025-11-03

Grazie di tutto, mi auguro di ritornare presto

2025-11-02

Professionalità e gentilezza

2025-11-02

Complimenti per tutto.

2025-11-02

Grazie a tutti per la disponibilità e gentilezza

2025-11-02

Personale della reception e della ristorazione molto educti, professionali, cordiali e gentili. Sempre con il sorriso.

2025-11-02

Professionalità e gentilezza

2025-10-31

cortesia e professionalita

2025-10-28

Staff was very helpful when we had questions about getting car service.

2025-10-28

House keeping staf very nice. Did a good job.