2024-12-29
Un soggiorno veloce, ma molto accogliente e carino! Ci siamo trovati molto bene ci torneremo sicuramente complimenti a tutti
2024-12-29
Der Service war außergewöhnlich nett und freundlich, vor allem während des Frühstücks. Wir waren vom gesamten Aufenthalt mehr als beeindruckt und werden sicher wiederkommen.
2024-12-30
Complimenti per la struttura curata nei minimi particolari, complimenti per il perdonale: professionale accogliente e sempre disponibile e sorridente
2024-12-27
Toute l’équipe est très à l’écoute des clients pour leur entière satisfaction. Bravo !
2024-12-27
Email envoyé ce jour
2024-12-26
The entire staff was wonderful, our stay was wonderful. Thank you!
2024-12-24
Thank you
2024-12-23
The young lady in training on the 21/12/24 was excellent give her what ever salary she wants
2024-12-21
L endroit est magnifique, l hôtel aussi. Félicitations au chef , les 2 restaurants permettent d avoir 2 cuisine différentes et les 2 sont "top" super produits , très bien cuisinés. Le personnel de salle est très professionnel dans tous les points de vente. Le front desk rempli sa mission avec sourire . Très belle établissement nous conseillerons nos amis s ils veulent voir le lac de comes . Quand même un petit bémol.La facturation pour l animal de compagnie est un petit peu excessive. Nous vous souhaitons de bonnes fêtes par avance et si nous revenons du côté de milan et du lac de come nous reviendrons avec plaisir dans votre établissement. Mme et Mr Jay Stéphane.
2024-12-13
Very enjoyable stay
2024-12-13
All of the staff that I interacted with were friendly, helpful and professional.
2024-12-12
Colgo quest'occasione per ringraziare ancora una volta tutto lo staff dell'hotel che si è dimostrato altamente professionale, disponibile e accogliente. In primis Federica Magni Event & Sales Manager e poi Emanuele Serra Front Office Manager, Carlo Responsabile servizio catering e ancora Lorenzo, Syria e tutti i collaboratori della struttura. Hanno reso il nostro soggiorno e l'evento aziendale impeccabile. Grazie ancora!
2024-12-12
Merci à toute l'équipe de la réception pour sa gentillesse et la qualité de l'accueil
2024-12-12
personale gentile e competente.
2024-12-12
Al Personale della spa ringraziamenti per la loro professionalità e competenza ( Diana )
2024-12-08
La colazione senza glutine è stata eccezionale
2024-12-08
Un weekend dí completo relax. Staff sempre gentile e discreto, camere e spazi puliti e ordinati, spa raccolta e intima e massaggi eseguiti da mani esperte e capaci. Per finire, la cena al ristorante Lisander è stata deliziosa! Materie prime ottime e preparazioni gustose e bilanciate. Se ce lo chiedessero non sapremmo indicare un difetto. 10/10, complimenti!
2024-12-07
Accoglienza ottima personale cordiale gentile e professionale
2024-12-08
Everything on high level except room temperature. Sending bad picture
2024-12-07
Grazie mille per la bellissima settimana di soggiorno.
2024-12-07
tutto il personale molto gentile, professionale e sempre disponibile. Housekeeoing impeccabile. Molto bravi tutti.
2024-12-02
Tutto il personale è estremamente gentile e molto attento a cliente!
2024-12-01
Ottimo servizio ed accoglienza
2024-11-30
Ottimi servizii, ottimo il personale di sala e all'accoglienza
2024-11-26
Merci pour votre professionnalisme.
2024-11-25
Personnel serviable et agréable
2024-11-23
Everyone there from the front desk to the servers for breakfast were so kind and helpful. We will highly recommend this hotel!
2024-11-21
Thanks
2024-11-19
Ein super geführtes Haus !
2024-11-17
Siete stati molto professionali e disponibili. Ho apprezzato la Vs cortesia e propensione verso il cliente.
2024-11-18
Complimenti per la gestione della vostra magnifica struttura e per la gentilezza e disponibilità del vostro personale.
2024-11-17
Grazie mille a tutto il personale, compreso il bistrot da Giovannino! Complimenti alla direzione!
2024-11-16
Bel accueil et personnes toujours bienveillantes et souriantes. Merci.
2024-11-14
Thanks for the stay, we loved it
2024-11-13
It was an amazing few days at your hotel. I can't thank you reception team and breakfast staff for their wonderful services. Everyday was full of smiles and hospitality my family and I didn't want to leave. Thank you so much for making this a wonderful trip for my family and I
2024-11-14
Amazing hotel and amazing staff. Thank you all very much.
2024-11-12
Short stay, but truly memorable! Loved the hotel, loved the surrounding.
2024-11-12
Thanks for all
2024-11-12
Je tiens à souligner l'extrême amabilité de tout le personnel de l'hôtel, leur grand professionnalisme et leur disponibilité. Je reviendrai ave grand plaisir séjourner dans votre hôtel !
2024-11-09
Complimenti per la struttura molto curata ed accogliente e per il personale discreto ma disponibile e gentile, complimenti per la professionalità!
2024-11-09
Sowohl an der Rezeption, in der Bar, beim Frühstück und besonders im SPA sind überall super nette Mitarbeiter. Großes Lob dafür!
2024-11-09
Fantastica struttura
2024-11-08
Thank you so much for your nice hosting
2024-11-08
Merci beaucoup pour votre accueil chaleureux
2024-11-07
Personnels très accueillant et très à l'écoute.
2024-11-04
Desidero condividere i nostri apprezzamenti riguardo tutto lo staff della struttura.
2024-11-04
Grazie mille a nome di tutto il gruppo per la splendida accoglienza.
2024-11-04
Grazie allo staff
2024-11-03
Samantha was exceptionally helpful.
2024-11-02
Porsche Destination Charging is a very welcome and useful faclity. The barman understands his craft. The staff were very friendly and helpful.
2024-11-01
The staff was extraordinary - so friendly and helpful. They went out of their way to make our stay a very special experience. I highly recommend staying with you and your team!
2024-11-01
Excellent reception and the service at the Lakeside restaurant was fantastic, as was the food!
2024-10-31
Wait staffers excellent
2024-10-30
Thank you to the reception staff for their help on the local area
2024-10-31
Reception desk extremely helpful throughout our stay
2024-10-29
The bar manager (Michel) on Friday was fantastic, but I think he has now left for a job in Milan. All the staff were great, very friendly and helpful, please thank them all.
2024-10-27
Andrea del ristorante Lisander è gentilissimo e davvero competente e professionale. Tutto lo staff del benessere ti accoglie con grande cortesia e ti offre un servizio degno di menzione.
2024-10-28
Grazie allo staff benessere e ad Andrea del Ristorante
2024-10-26
Complimenti Bellissima struttura moderna in cui l'ospite si sente coccolato
2024-10-26
The staff was excellent
2024-10-22
Fantastic team, everyone is very polite and lovely
2024-10-21
merci pour la qualité et l’écoute de vos employés.
2024-10-20
Particularly to the staffs servicing during breakfast especially to the lady with short hair (sorry that I could not remember her name) and good English. They were very nice with smiles. Good hospitality. They helped us with the food explanation, seating arrangement etc.
2024-10-19
Great stay and I can’t say enough about Samantha - so kind and knowledgeable and professional and proficient… she was one of the main reasons our stay there was so great :)
2024-10-19
It was a wonderful stay and the staff, especially the front desk always had a sile and warm greeting.
2024-10-18
Wish you all the best.
2024-10-18
Excellent service, Friendly staff
2024-10-18
The hotel was clean and comfortable. Staff was excellent. They answered questions and offered help when asked for it.
2024-10-15
What a wonderful hotel! Excellent and very helpful staff.
2024-10-15
Thanks for accommodation to my need while I was there
2024-10-15
Équipe souriante et dynamique que ce soit à la réception au petit déjeuner au bar et au restaurant
2024-10-15
I want to give thanks to the whole staff at the hotel for an awesome experience. But most special thanks to Samantha as she was extremely helpful from the beginning to end of my stay. I arrived extra early with a very long trip and she made sure that I was accommodated into my room as soon as one was available. Her care and dedication to the clients was evident from the very first day and I was a witness of the importance that she placed on everything she did. The whole front desk staff was amazing. I am horrible with names, but I remember Gina was also very helpful, as also were the rest of the team that unfortunately I was not able to capture their names. The room cleaning service was great and performed an amazing job every day making sure my room was impeccable. If I go back to the area in the future I am definitely going back to your hotel.
2024-10-13
Huge compliments to the chef, especially for the cakes and their portion sizes. My favourite were carrot cake (because it wasn’t too sweet) and small apple pies 🥧 Really loved courgette and carrot to go with the scrambled eggs for breakfast! In some hotels in Italy there’s a complete absence of vegetables which are important for nutrition and gut health. Loved the room - very spacious and it was kept clean. Very friendly hospitality team overall 💜
2024-10-13
Thanks to the staff at the front desk, the bar staff and breakfast staff. All very helpful and polite and friendly. We thoroughly enjoyed our stay
2024-10-12
We really enjoyed our stay at your hotel. The lake view from our hotel was wonderful. Breakfast was very good too.
2024-10-10
Excellent
2024-10-08
Thank you to everyone at the front desk and the girls in training. Extremely kind and helpful. Offered great recommendations. Thank you for being warm and kind and making our stay enjoyable.
2024-10-06
Freundlichkeit des Personals
2024-10-05
Great assistance, very helpful staff
2024-10-05
Merci à Emanuelle pour sa gentillesse et disponibilité
2024-10-04
Thanks!
2024-10-04
A tous
2024-10-04
Great stay.
2024-10-04
Thank you to the manager who welcomed our tour group!
2024-10-02
Great care and service. Thank you for the amazing stay.
2024-10-02
J’ai effectué une réservation pour 17 personnes dans le cadre d’un voyage de vélo débutant sur le bord du Lac de Côme. L’assistance de Mme Federica et M Emmanuele à été précieuse et très professionnelle tant au niveau de l’organisation que des services sur place pendant notre séjour. Une grande partie du succès de notre voyage leur revient.
2024-10-02
Une mention spéciale pour votre équipe de restauration. Une cuisine soignée, bien élaborée et gourmande. Une équipe de service aux petits soins, souriants, sympathiques et très attentionnés. La meilleure équipe rencontrée depuis bien longtemps. Félicitations et remerciements. ( contexte d’un groupe de 42 personnes de surcroît, un travail bien compliqué. ) Jugement formulé par un couple d’anciens hôteliers très conscients de la difficulté du métier.
2024-10-02
Merci pour l’accueil chaleureux et l’excellent service.
2024-10-01
Great stay! My wife and I were there for 10 days. Everything was very comfortable, the staff was exceptional, the bar was welcoming, and the morning breakfast was outstanding. We loved Lecco and the view from the balcony. Even loved that shower. It was the best stay at a hotel we've ever had.
2024-10-02
Great place and a very friendly staff.
2024-10-01
Kiudos to Monica and the breakfast staff
2024-10-01
We had an amazing stay at the Hotel Promessi Sposi. The room was beautifully designed and our view even more stunning.
2024-10-01
The hotel is beautifully kept with a very kind and accomodating staff.
2024-09-30
La disponibilità della reception e di tutto lo staff ha reso il soggiorno ancora più speciale.
2024-09-30
Ich habe mich sehr wohl in Ihren schönen Hotel gefühlt.
2024-09-29
Todo el personal ha sido súper amable y quiero agradecer a la propiedad la atención recibida por su parte. Enhorabuena, volveremos...
2024-09-28
Ho trovato un ambiente accogliente con del personale altamente professionale. Grazie.
2024-09-28
I do not remember any of the names at the front desk. Everyone I talked with were always very helpful and efficient.
2024-09-27
Félicitations au l’hôtel est magnifique et le personnel très agréable.
2024-09-27
We really enjoyed our stay.
2024-09-26
Other than the above complaint my wife and I had a great experience at your hotel. Everyone was incredibly friendly and attentive. I was very impressed with the communication before arrival with the staff in setting up boat tours, restaurant reservations, and spa reservations.
2024-09-26
Tutto ottimo. Grazie
2024-09-26
Wonderful stay!
2024-09-25
Wonderful stay. Thank you!
2024-09-25
The maid service was excellent, as was the breakfast service. Both sets of people were cheerful, helpful, and efficient. That can be said for the reception and bar staff.
2024-09-24
Location ottima
2024-09-23
Excellent service and prompt. Beautiful hotel facilities.
2024-09-22
Abbiamo trascorso un ottimo weekend nella vostra struttura. Personale al top sia al desk che alla colazione. Non abbiamo mai dormito così bene in un hotel 4* al punto che ho scansionato l'etichetta con il qrcode del materasso (idea pazzesca). Colgo l'occasione per apprezzare il servizio e il cibo del bistrot.
2024-09-21
The guest services is very good Great hot water, bedding
2024-09-21
Management was very accommodating and helped with ordering taxis.
2024-09-19
Thank you for a wonderful stay!
2024-09-19
The breakfast supervisor was great
2024-09-19
good work experience
2024-09-15
merci pour la gentillesse et la disponibilité de tout le personnel
2024-09-16
We had a lovely stay. The front desk employees were very accommodating and answered many of our questions about visiting nearby towns. The signora that manages the breakfast room was amazing and lovely. She always has a smile on her face, she is courteous and very attentive to people’s needs and food modifications.
2024-09-16
Thanks
2024-09-16
félicitations et remerciements à tout le personnel pour sa disponibilité et pour sa gentillesse
2024-09-15
Bisogna congratularsi con l'intero team dell'hotel. Non ho alcuna lamentela da fare!
2024-09-15
Thank you for a great dray
2024-09-15
Merci pour le très beau séjour et le service impeccable. La chambre n’était pas très grande mais quand même très confortable et propre. Le petit-déjeuner était parfait. Merci!
2024-09-15
Would just like to say a big thankyou to all the staff, and specially the waiter on Friday night at Fine dining, as he heard me saying it had been my birthday, and when my dessert came out, I had a candle in it, which was a lovely touch and he wished me a Happy Birthday, all the staff do an amazing job, and make you feel so welcome 🙏
2024-09-13
Grazie infinite al management team di HPS. Sono stati molto cordiali e reattivi. I'm
2024-09-13
Very helpful excellent staff and well maintained hotel.
2024-09-12
Great visit. First time for us.
2024-09-12
Complimenti à Emmanueli ( Lolo )
2024-09-13
Lovely, friendly and helpful staff
2024-09-13
Sehr schönes Design
2024-09-11
The reception team
2024-09-11
Thanks a lot 🙏
2024-09-11
Excellent room/facilities. Very friendly staff
2024-09-10
Thank you for the use of your umbrella!
2024-09-11
Excellent!!
2024-09-08
Paola at the bar offers friendly and exceptional service with a smile <<<<<<
2024-09-08
Ringrazio per il servizio ricevuto
2024-09-09
Hotel perfetto per coppie, la spa è organizzata molto bene e ha una vista stupenda sul lago. La colazione è molto varia e il personale molto disponibile e gentile. Mi sono trovata benissimo, uno degli alberghi che preferisco❤️
2024-09-08
Bravo. Staff were very friendly and loved the hotel!
2024-09-07
Memorable stay
2024-09-07
Wonderful stay!
2024-09-07
Best breakfast I’ve had in northern Italy
2024-09-07
Lovely hotel, great location!
2024-09-07
The cleaning staff were AWESOME!!
2024-09-06
Thank you for great service
2024-09-05
All staff were friendly and welcoming
2024-09-06
Our stay was amazing and your facilities and staff are top notch.
2024-09-05
Gracias a todos tuvimos los mejores dos días de nuestro viaje :)
2024-09-02
Appreciated the helpfulness of the staff especially the staff in the breakfast room they were so friendly and helpful
2024-09-03
I found the Staff extremely helpful and it was a very nice experience to stay in your hotel and I would definitely visit again
2024-09-03
The hotel is lovely and the staff very helpfull and polite. Will hopefully come back again.
2024-09-03
Dinner at Lisander was fantastic and the waiter was as well ! We really enjoyed it !
2024-09-03
Wonderful service. Extremely helpful. Could not have been kinder.
2024-09-03
Brilliant hotel and a fantastic stay
2024-09-03
.
2024-09-03
The breakfast team are wonderful! So friendly helpful and considerate. Always happy to see us and always checking if we need anything else. Better than most 5* hotels we have been to. Thank you to the amazing ladies - we will return because of you!
2024-09-01
Thank you for the amazing stay! The staff was so kind and welcoming to us and we really appreciate their willingness to make sure we were well taken care of.
2024-08-31
Top notch place overall
2024-08-31
The woman in charge at breakfast was warm, welcoming, cheerful, professional, and accommodating. Much appreciated!
2024-08-31
It was a very nice visit and the staff very helpful.
2024-08-30
Lele... I hope I spelled this correctly, was working the front-desk / managing our stay. He made us feel welcome, feel like VIPs, and made sure we thoroughly enjoyed our stay. We had a choice of two fantastic rooms on arrival - super nice touch. He is also very friendly, and approachable. Thank you! ... Lake Como didn't hurt the situation either. ha ha ha. What a beautiful place to have a beautiful new hotel! Mamma Mia...
2024-08-30
Wonderful stay - thank you!
2024-08-27
We had a lovely stay, thank you We have provided some tips to elevate the excellence of the customer experience even further.
2024-08-27
From check in to check out the service was impeccable. We shall return.
2024-08-26
Tres bien Propreté, design et souci du détail Hotel qui a contribué à la réussite de notre visite de la région
2024-08-26
Staff were super friendly thank you
2024-08-26
Perfect stay
2024-08-27
i would like to thank all the members of staff that helped during our stay, you all made my 40th birthday truly memorable. i will 100% be back. again a huge thank you
2024-08-26
Bravi, pronti ed efficienti
2024-08-26
Das Hotel ist einfach fantastisch.
2024-08-24
Un lieu qui donne envie de revenir Merci à toute l’équipe
2024-08-25
Merci pour votre accueil
2024-08-24
Very clean, comfortable bed
2024-08-24
All the staff members were friendly, especially the breakfast staff.
2024-08-21
Dear staff, Thanks so much to staff reception, staff breakfast and restaurant Da Giovianini. Thanks for the hospitality and great service. Our home away from home!
2024-08-21
Très bon séjour
2024-08-21
Los felicito por su excelente atencion tienen un gran hotel
2024-08-20
Merci pour votre accueil
2024-08-19
At The bar his name: michele maioglio
2024-08-18
It was so good. I will come back again!
2024-08-17
Really good team, great orga Human Culture…we will be back…
2024-08-17
Well done!!
2024-08-16
Ótimo
2024-08-16
Nous voulions remercier l l équipe de l l hôtel, ils sont très accueillants
2024-08-14
Super disponibile e cordiale il personale, soprattutto per averci dato la possibilità di prenotare una notte in più all’ultimo minuto Ottimo il servizio del bar
2024-08-13
Dear Promessi Sposi Team, I wanted to take a moment to congratulate you on the wonderful concept you’ve created at your hotel. From the moment we arrived, our experience was exceptional and full of pleasant surprises. You allowed us to check in an hour earlier than scheduled, which was a much-appreciated gesture. From the moment we arrived at the hotel entrance, we were greeted with a warmth that remained throughout our stay. The staff helped with our luggage, and the receptionist explained everything in detail and with great care, always willing to assist us with whatever we needed. We were pleasantly surprised to find that the room was not only prepared for us but also for our dog, with food bowls ready and the room climate adjusted to our arrival. The experience was a perfect ten, and we were sad to leave because we were so comfortable. The hotel’s location is incredible, and Malgrate has a beautiful essence that we fell in love with. I would like to highlight the kindness and humanity of all the hotel staff, from the receptionists to the housekeeping and restaurant staff. Every morning at breakfast, the staff radiated positive energy. From the moment we entered the room, they ensured we had a clean table ready for us. We especially appreciated the lady with short black hair who works at breakfast; she brought water for our dog every morning and made sure everything was to our liking. At checkout, we were also pleasantly surprised that only €30 was charged for our dog, as we were told the room had been kept very clean. The housekeeping service was impeccable, leaving the room in perfect condition each day. After a day of activities, it was a true pleasure to return to a room that was so comfortable and well-prepared. Even small details, like spotless windows that allowed us to fully enjoy the view, were very much appreciated. The only minor issue we had was that we ran out of shower gel on the first day, and it wasn’t replenished. However, this was partly our fault as we didn’t notify anyone, since we were using the sink gel, which also works for the body, so it wasn’t a big problem. The amenities were also lovely touches, and the smart air conditioning system in the room is amazing—completely silent and always maintaining the perfect temperature. Additionally, having access to the indoor garage was a huge plus. Congratulations on your exquisite service and your dedication to customer care. I wish that all hotel experiences were as wonderful as the one we had at yours. You have an amazing staff with great potential, and I hope you take good care of them as well, because the love they put into their work is evident in every detail. Kind regards, Gracia Allen
2024-08-11
Valoro mucho la amabilidad de todo el personal con el que he tratado. Estoy muy satisfecho y agradecido
2024-08-09
Perfect hotel! We want to go back!
2024-08-08
The best hotel on the lake!
2024-08-07
Thanks! We had a wonderful visit. Thanks for accommodating us.
2024-08-06
Perfect service
2024-08-04
Thanks for a wonderful stay
2024-08-05
The staff at breakfast were excellent
2024-08-03
Merci, c'était super, merveilleux. Mille merci
2024-08-03
Super Hotel kommen gerne wieder
2024-08-01
Thank you for your hospitality, staff was very proffessional
2024-07-29
Overall, we had a wonderful time at your hotel. Thank you so much!
2024-07-28
Hallo wertes Hotelteam, Ausgezeichneter Service, sehr freundliches Personal, die Unterkunft ist sehr sauber und das Hotel hat eine super Lage am Como See
2024-07-29
Einen ganz lieben Dank an Ihre freundlichen und hilfsbereiten Mitarbeiter am Empfang.
2024-07-28
We had a great stay! Staff is excellent!!
2024-07-27
Keep it up!
2024-07-27
Nous voulions souligner la sympathie et le professionnalisme de votre équipe que ce soit à la réception, au bar ou au petit déjeuner tout le monde est aux petits soins et très bienveillant.
2024-07-25
Great staff very friendly and helpful. Especially the breakfast manager
2024-07-24
Breakfast was excellent but the service there was even better. The lady was so helpful and friendly. Great job
2024-07-24
We had a wonderful stay! Everyone at the front desk was very pleasant and professional! Lorenzo was so helpful!
2024-07-24
Thanks to the lady who managed the breakfast area everyday-very kind and thoughtful. Such a nice lady.
2024-07-23
Thank you for your hospitality
2024-07-21
Agradecimiento a la responsable de comedor en el desayuno por su diligencia. delicious fried eggs!
2024-07-20
Excellent service!!!! Great STAFF!!
2024-07-19
All staff was very attentive and helpful!
2024-07-17
trés beau séjour. Le personnel, surtout celui des restaurants, est particulièrement charmant et efficace.
2024-07-16
Thank you to the lovely staff so friendly and helpful thank you very much
2024-07-15
staff were all very helpful
2024-07-15
Staff are all very friendly and accommodating in the reception area, going well out there way to sort any problems and even shown directly to you’re room and shown how everything works! The roof top bar staff were exceptional as were there views and atmosphere
2024-07-15
Un séjour parfait dans un lieu magnifique !!!!
2024-07-14
Nous tenons à remercier mon mari et moi toute les équipes qui ont été exceptionnelles! Nous avons passé un séjour inoubliable! A très bientôt.
2024-07-15
Sehr schönes Hotel und super nettes Personal. Wir kommen gern wieder :)
2024-07-14
Thanks for accommodating us in a lake view room!
2024-07-11
Das Frühstück war sehr gut organisiert und die Bedienung war super nett
2024-07-12
Great stay loved it
2024-07-12
When I left the hotel, I forgot my wallet and my family’s passports. They were found and delivered to me. I thank those in charge of cleaning the rooms for their honesty and for keeping my belongings.
2024-07-11
Thank you for a very comfortable stay
2024-07-11
Staff were very helpful on arrival and showing us to our room, as well as organising dinner reservations and car transfers during our stay. Restaurant staff were friendly and welcoming during breakfast each day
2024-07-11
Thank you for helping us with a wonderful stay. We will be returning some time in the future from Australia
2024-07-09
We had a wonderful stay which unfortunately for our own reasons had to be cut short. We would absolutely return and recommend to anyone visiting the area. Thank you to the lovely staff! Great food, the place was spotless and the perfect place to enjoy an incredible view from the rooftop terrace.
2024-07-09
We stayed 3 nights and had a very small room. When asking reception to change, they found a solution and a much nicer room (bigger). So solution oriented at the front desk without argumentation. Nice
2024-07-09
Molto bravi e Efficienti
2024-07-08
Clean, welcoming, friendly and helpful
2024-07-08
Great job!! Thanks
2024-07-07
The experience was wonderful. My wife and I also had a massage in the Comfort Zone. A sports massage and a relaxing massage. Both were excellent. My wife has professional massages often. She said this was the best massage ever. Thank you
2024-07-07
Samantha was great. All reception was wonderful
2024-07-07
I would like to thank Siria and Lorenzo for helping me organize thank you flowers and wine for the 'host' of our cycling trip. They went above and beyond to take care of this, even finding a florist that could 'match' flowers to the colors in the various Tour de France race jerseys. It's the little details that count in how we take care of our customers, and it was wonderful to see the same care and attention from your staff. Thank you!
2024-07-05
Excellent hotel and staff
2024-07-06
Lady who booked us in on reception was exceptional with her help and assistance and, also lovely smiley, happy lady in the breakfast buffet.
2024-07-06
Grazie per avermi ospitato per il Lecco Film Festival e per avermi fatto sentire a casa. Laura Silvia Battaglia
2024-07-06
Thank you for a very professional team!
2024-07-06
We would like to thank your reception staff, particularly the gentleman on night shirt early on the 5th July. My husband was unwell and needed urgent medical help. Your reception staff were so kind, considerate and helpful . Thank you
2024-07-04
Thank you to everyone! Our stay was lovely. The team was helpful, professional and kind. We appreciated your team and will definitely recommend your hotel to anyone coming to Lake Como. The gardens are beautiful too!
2024-07-04
Everyone was very helpful and friendly!
2024-07-04
Everyone was superb!
2024-07-03
Thank you for going above and beyond our expectations.
2024-07-02
Great service, great staff, big thanks
2024-06-30
Я очень хорошо отдохнула и расслабилась в вашем отеле, спасибо!
2024-06-30
Tutto perfetto!Ottimo soggiorno.Complimenti a tutti. Stefano
2024-07-01
I work at a travel agency ( viajes Nuba in Spain) what a lovely surprise!! My boyfriend booked this hotel as a surprise and I truly enjoyed it! The service was WONDERFUL. Thank you to the lady that checked us in, to both waiters that served us at the bar and the lady that served us at the fine dinning restaurant! At the spa as well! Such a wonderful staff. The decoration and the location is incredible but trust me, the best part of your hotel was the wonderful service. I’ll leave you my work email if you need anything else on my side : veronica.vinueza@nuba.com Gratzie!! ❤️
2024-06-30
Thanks for hospitality especially Carlos was great.
2024-06-30
Everyone was super nice and helpful. Giovanni that helped me park my car was amazing.
2024-06-29
Thank you so much for making our wedding night special! …And fixing our room key when it didn’t work ;) The spa is incredible! We will definitely be back ❤️
2024-06-30
We had a wonderful stay. All of the staff were very professional, helpful and pleasant.
2024-06-29
Sehr freundliches Personal, sehr schönes Haus.
2024-06-29
The staff at the bar was very friendly and tried to support us for our vegetarian diet which was not available in variety. He tried to arrange something with the kitchen which we appreciate very much!
2024-06-28
Like the bath facility very much - especially the Jacuzzi
2024-06-28
We had a lovely time. Staff at reception , breakfast and the restaurant over the road were lovely and a credit to the hotel.
2024-06-27
I had a wonderful stay while touring with a group. It was my favorite hotel of the entire trip!
2024-06-26
Thank you from me and my wife for the stay. While giving us the information we needed to enjoy Italy
2024-06-23
Gentili e molto disponibili
2024-06-23
Excellent servers at dinner. And very good food. Also pleasant team serving cocktails on roof.
2024-06-24
The hotel staff were fantastic. All polite, nothing too much trouble which included arranging taxis. The lady in charge of breakfast was also amazing.
2024-06-24
The lovely young lady on reception who came to our rescue .
2024-06-23
We don’t remember his name. However, there was a greek man at reception and even though we arrived tremendously late, he was greatly kind to us. Se want to say thank you to him. 😌
2024-06-22
Belle équipe dans tout les services ,accueil ,restaurant ,SPA ,bagagiste. Merci
2024-06-22
Excellent service
2024-06-22
Please refer Trip advisor review for our detailed comments.
2024-06-22
Gracias por todo
2024-06-21
Reception staff in particular Allesandro was outstanding. Very helpful with directions and sight seeing. Thank you Allesandro. We wish you the best.
2024-06-21
We had a great stay, staff were very attentive and the room was great. Special thanks to Michael on the rooftop bar and the waiter from Lisander who was exceptional.
2024-06-20
The entire visit was top of the line. The staff was outstanding and very helpful. The food was excellent. The location can’t be beat. Especially loved the rooftop view and experience
2024-06-20
The restaurant manager and his staff were outstanding.
2024-06-20
The place was Beautiful and Everyone was so Friendly.
2024-06-20
We had a wonderful time at the hotel! The service for everything was excellent!
2024-06-19
☺️ gracias la pase increíble ❤️
2024-06-19
Very kind and willing staff (reception, restaurant, bar)!
2024-06-17
Thank you for being so helpful when checking in as well as helping us get to the festival we were visiting for. The property is beautiful and the staff was very kind!
2024-06-16
The hotel is beautiful and the location very good. Staff were welcoming.
2024-06-16
Cordialità e disponibilità dello staff del centro benessere.
2024-06-15
Every staff member we had dealings with was excellent. All the staff at breakfast were very welcoming, especially Monica, and the cocktail bar staff were wonderful as well.
2024-06-15
Your front desk staff was very welcoming and helpful. The bartenders were professional and welcoming. The front desk perso ( I apologize forgetting his name) gave us a recommendation for a destination as we were leaving to see “Lovers Walk” and we would have missed that lovely town. Thanks for a great stay. Your staff is top notch! The hotel was clean and all staff helpful. We enjoyed our stay and hope to see you again in your beautiful town. Cindy and Tony Lizano
2024-06-15
Staff member Monica in the breakfast room was fantastic. Wonderful. Very friendly!
2024-06-14
Very warm and hospitable staff
2024-06-13
Tolles Team!
2024-06-11
estupendo hotel con gran comida. Solo mejorar servicio de la pizzeria, borde y desagradable
2024-06-11
Thank you for being attentive and pleasant.
2024-06-10
Professionnalisme et efficacité des personnels de l'accueil et du Bar.
2024-06-10
Merci pour votre accueil et professionnalisme. Le petit est superbe ! Les chambres spacieuses et propres.
2024-06-10
Very well looked after by all the staff very friendly.
2024-06-09
Staff gentilissimo, cortese e affabile
2024-06-08
Thanks for your job and providing such a great service!
2024-06-08
Staff very professional and nice
2024-06-08
The cleaning was superb at this hotel. Spotless.
2024-06-06
Wonderful stay and very helpful staff. Thank you
2024-06-06
Beautiful
2024-06-04
The stay was lovely and the staff were very friendly and helpful!
2024-06-04
We were there with a group and we’re treated very well. It’s a beautiful place!
2024-06-04
Especially the rooftop, bar and breakfast staff were extremely kind, helpful and courteous. The reception team were also very warm and welcoming throughout
2024-06-04
The woman who worked breakfast on 6/2 and 6/3 with the short black hair was so nice and friendly. She made my experience so amazing.
2024-06-02
Omar was incredibly professional, kind and knowledgeable. We would come back again for the bar and the service he provided.
2024-06-02
For the women that served us on breakfast she was wonderful
2024-06-01
As stated above, hotel staff were great. All friendly, helpful, professional.
2024-06-01
Everything was excellent! Congrats for all staff! :))
2024-05-31
buono il servizio di accoglienza , pulizia, ristorazione . Ottima la colazione , la cena talvolta un po' scadente , ma forse richiesta dal gruppo . Io ero con il FAI
2024-05-29
Hotel parfait
2024-05-26
Had a wonderful time at your hotel and was in awe of the beautiful views.
2024-05-26
Thank you for a good visit.
2024-05-28
Excellent stay as always thank you
2024-05-24
Staff was very friendly and helpful made my stay really good as it was my first time in lake como area
2024-05-21
Sehr freundliches und zuvorkommendes Personal.
2024-05-21
Congrats to the staff
2024-05-20
Très belle hôtel, avec une magnifique rénovation. Bravo parce que en Italie nous avons du mal à trouvé des hôtels moderne.
2024-05-20
Siamo stati accolti e abbiamo soggiornato in modo eccellente.
2024-05-20
Everyone was extremely friendly and helpful. Thank you very much.
2024-05-19
thanks
2024-05-17
Le Rooftop est avec une vue exceptionnelle. Aperitif exceptionnelle avec le barman très professionnel
2024-05-17
Tankas allot
2024-05-15
Toute l’équipe accueil et restaurants était vraiment adorable et très professionnelle
2024-05-14
Accommodative management and staff was much appreciated.
2024-05-15
Staff were very friendly and helpful
2024-05-13
Tutti i ragazzi/ragazze della reception
2024-05-12
Thanks to the sommelier at Lisander for great pointer during my stay.
2024-05-13
The Hotel was amazing and we had the best time there, very clean, very new, staff very nice and professional, good food and drinks
2024-05-12
L'équipe du restaurant Lisander est formidable, le service était parfait et nous nous sommes vraiment régalé, nous avons également apprécié la propreté de notre chambre, le petit dejeuner ainsi que le personnel en général, très gentil
2024-05-13
Hotel reception staff were very pleasant, but some additional training on tourist resources in the Lake Como area would be helpful. The breakfast room was lovely, the woman who was in charge was outstanding. She made everyone feel welcome and remembered personal preferences. The breakfast birthday candle for a member of our group was very nice. We enjoyed our stay very much.
2024-05-10
Wonderful staff all around (front desk, bar, restaurant) everyone was very helpful, friendly.
2024-05-11
Great stay
2024-05-10
Thank you very much for the friendly and courteous staff at breakfast / reception / bar
2024-05-09
Complimenti a tutto il personale x la cordialità e disponibilità. Bella struttura in una posizione molto comoda.
2024-05-07
very nice hotel, well located,clean, very nice room. Highly recommend it to others.
2024-05-05
Everything has been great! Thanks to the whole team! Very pleasant stay
2024-05-06
Very friendly and helpful.
2024-05-03
excellent service from the moment we arrived. staff were courteous, helpful and friendly. hotel room was beautiful and comfortable.
2024-05-02
It was a wonderful stay at a beautiful location. Many thanks to everyone on the staff for a great memory. We will be back again to your hotel.
2024-05-02
Grazie!
2024-05-01
We loved Paola at the bar! She was so kind and the drinks were great!
2024-04-30
The lady that managed the breakfast was very friendly and efficient.
2024-04-29
I am absolutely in love with your hotels, I am happy to return) after my Instagram photos a lot of my subscribers asked me to share the address - so wait for me and my friends and colleagues again)
2024-04-29
Thank you for excellent and kind service before our arrival as well as during our stay.
2024-04-29
Thanks to everyone- housekeeping, breakfast staff, porters for their hard work. The rooftop Terrace was lovely
2024-04-28
Personale competente ed estremamente gentile
2024-04-29
Excellent front desk, breakfast and housewarming staff.
2024-04-27
Especial thank you to Lorenzo ; very helpful and kind !
2024-04-28
A very enjoyable stay. Especially enjoyed being able to walk along the Lake.
2024-04-26
Complimenti per la struttura : veramente unica e particolare! Il roof top è una vera chicca e da lì si può godere di una vista fantastica! Complimenti!
2024-04-27
Thank you for a wonderful stay at the hotel. Thank you for trying to find an approach to each client and offer more than the client expects. I wish you development and prosperity.
2024-04-26
Great stay and location
2024-04-26
Thank you very much!!!
2024-04-25
Everyone was very kind and most helpful!
2024-04-25
Amazing and courteous bartender.
2024-04-25
Excellent reception, housekeeping, and baggage transport. Beautiful grounds and location . . . very comfortable room!
2024-04-24
Wir kamen sehr schmutzig auf unseren Bikes zu ihnen, sofort erhielten wir Wasser um das Velo zu reinigen und einen trockenen Platz für die Nacht. Danke vielmals.
2024-04-23
Alles sehr freundliche und hilfsbereite Mitarbeiter. Wir haben uns sehr wohl gefühlt
2024-04-22
your staff are brilliant!
2024-04-22
Je félicite le personnel d’entretien la chambre était particulièrement propre bravo ! Je remercie et félicite également le personnel du petit-déjeuner, particulièrement la gouvernante principale pour son et sourire et son amabilité !
2024-04-22
Stupendi
2024-04-21
Many thanks to the staff! Especially at breakfast, I keep a certain diet. They made breakfast for me at my request
2024-04-20
Il soggiorno è stato ottimo in tutte le sue sfaccettature
2024-04-17
I had a wonderful stay
2024-04-17
Thank you for a job well done
2024-04-16
Lorenzo at the reception was excellent, very helpful , pro-active with suggestions, and overall pleasant to be around , the rest of the people were nice , but a bit passive at their approach
2024-04-14
Ci siamo trovati molto bene e saremmo felici di ritornare. Complimenti allo staff per la professionalità e la gentilezza.
2024-04-14
Complimenti per tutto
2024-04-13
Great stay
2024-04-12
The reception, housekeeping and catering teams (at breakfast) were superb! Great ambassadors for the hotel.
2024-04-12
We had an amazing stay! The best part of it was the staff - they were incredibly kind and helpful. Our room was beautiful and always spotless. Breakfast had lots of variety and healthy options (which is important for us). The food in the bistrot and lounge was also some of the best we had in the Lecco/Malgrate area. Thank you so much for this amazing experience! We will stay here again if we’re in the area!
2024-04-12
Staff was very pleasant
2024-04-10
The whole team was very welcoming and very much attentive. The team acted very professionally the whole period of our stay, provided all information we asked about the area, in general were very supportive. Special thanks to Lorenzo who met us at the reception on our arrival day and was so kind to support all our requests, helped with the luggage and was always ready to answer our questions. We will certainly come back to the hotel!
2024-04-09
Merci pour la qualité de l’accueil
2024-04-09
Äusserst freundlich und zuvorkommend!! Herzlichen Dank!!!
2024-04-08
Per averci agevolato nella gestione della nostra bambina.
2024-04-04
Thank you for a wonderful stay at your very beautiful resort. Your staff is very professional, friendly and accommodating. We will definitely visit again.
2024-04-04
Impeccabile
2024-04-05
We had a wonderful stay at your beautiful hotel. The staff was very professional and very friendly. The bar was great and the bartenders very helpful with great suggestions. Thank you for a wonderful experience.
2024-04-04
Sistemazione ottimale. Servizio impeccabile e quadro magnifico!
2024-04-04
Everyone was so very nice and accommodating. Beautiful hotel, excellent service, beautiful!
2024-04-03
Great service! Thank you! Will recommend!
2024-04-02
Thanks so Much for the fabulous service throughout
2024-04-02
Die Chefin des Teams Frühstück ist super. Sehr hilfsbereit und entgegenkommend.
2024-04-01
Devo fare i complimenti alla reception e anche alle addette alla colazione veramente professionali
2024-04-01
Luciana in the bar was AMAZING. She worked very hard and seemed to never stop working! She made our stay much more fun!
2024-04-02
Lorenzo nous a très bien accueilli à notre arrivée :)
2024-04-01
A beautiful facility with great accommodations and services for the customers.
2024-04-01
Everything was perfect, trust me I’ll come back more often
2024-03-31
Our stay was amazing. The hotel was immaculately kept, the views were breathtaking, the breakfast was delicious and the staff were friendly, attentive and a delight to see the each day. I will definitely be recommending this hotel to family and friends and have already booked to come back.
2024-03-31
All Staff was very friendly and helpful. Omar, Martino and Luanna in the bar are very hard working and have good customer relations.
2024-03-30
Other than my broken Waterpik, we were satisfied.
2024-03-30
Grazie a tutti
2024-03-28
The staff were all fantastic, especially the young gentleman that checked us in. He was very welcoming, have us excellent recommendations for things to see. The room was excellent, the property is super clean and modern. Could not be happier
2024-03-28
Gentillesse du personnel (réception, bar, breakfast)
2024-03-28
Volevo fare i complimenti alla proprietaria che ci ha accolto e a tutto lo staff dell'albergo
2024-03-27
All of your staff were friendly and responsive. In particular Lorenzo at the front desk, the bartender Amar?, and the woman managing the breakfast provided exceptional service. As we were leaving the hotel there were no taxis available and your staff had one of your employees drive us to the train station. That was much appreciated. Grazie Millli
2024-03-27
It is the most hospitality hotel I have ever seen because of people who work here. In a restaurant ladies smile and try to help you all time. Receptia is my personal managmet for all quastion i have about city/transport/food, e.t.c. Even when i try to chalange local taxi cervice - hotel manager try to support me and ones even transfer me to personally. I do not feel i am just a guest. After a week i want to stay here all time)).
2024-03-27
Always friendly and ready to help me with my requests
2024-03-25
What a fabulous staff. They made us feel welcome fright from the start. The boat tour your staff set up for us was fantastic! Thank them for an amazing stay.
2024-03-25
Magnifica accoglienza, personale super gentile e disponibile ad ogni nostra richiesta. Bellissima camera pulitissima Grazie
2024-03-25
Your reception staff were EXCELLENT, so helpful with all our questions and su
2024-03-22
Thanks to all the kind staff.
2024-03-23
The fronk dest and breakfast staff are very friendly and helpful.
2024-03-22
Merci pour ce très bon séjour au sein de votre hôtel.
2024-03-21
C’était un très bon séjour dans votre hôtel.
2024-03-21
Considerando la mia nuova condizione di disabilità, è accaduto tutto pochi mesi or sono, siete stati molto gentili e premurosi
2024-03-21
Your hotel is simply beautiful, I was very pleased with our welcome, comfort and staff. If I come again, I will definitely stay with you. with thanks Mustafa Besim Anbar
2024-03-21
La struttura è veramente bella, ho molto apprezzato il design, l'illuminazione e la musica adatta e non invadente. Personale gentilissimo e competente.
2024-03-20
il personale della colazione sempre molto gentile è simpatici. Sopratutto un grazie a Monica.
2024-03-20
We had an amazing experience of staying in your hotel. The staff was very friendly, helpful and caring. They dedicated their time to explain us what we can look around and suggested nice visiting options. Hotel has nice style inside. We will definitely come back again.
2024-03-20
Thank you for your hospitality
2024-03-17
Un compleanno meraviglioso anche grazie a voi
2024-03-16
In general I would like to express that we have had a fantastic stay overall in the Hotel. My only slight remark would be as I previously noted when booking we have arrived to celebrate my mum's birthday trip during our trip and I believe only after my email the night before our check-out she has received a small (and delicious) cake during our breakfast prior departure. This was a slight disappointment, but not ruined our stay of course. Nevertheless we have enjoyed our stay, the reception staff was always engaged and friendly, the spa area was absolutely amazing especially since we were so lucky to have it for ourselves. We have dined in the Pizzeria across the street, and enjoyed dinner on both nights. If I return to I would definitely would like to try out the fine dining in-house as well. The breakfast ladies are very hard working, clearing up tables, refilling everything within a minute. Very friendly and smiling ladies
2024-03-15
Nous avons passé un agréable séjour dans votre très bel hôtel c etait parfait tant au niveau des prestations petit déjeuner bar spa .. que tu personnel nous vous recommanderons dans notre entourage
2024-03-13
Sehr gute Drinks und freundliche Betreuung
2024-03-13
Ok
2024-03-12
Super danke es hat alles geklappt wie wir es geplant hatten
2024-03-10
Grazie per l'ospitalità e per l'accuratezza in ogni singolo servizio.
2024-03-10
Lady who assisted us on during check in and check out are very helpful and friendly. She also give us good recommendation on foods at lake como.
2024-03-09
The hotel was beautifully kept - and all employees were very helpful and kind!
2024-03-09
Great Stay
2024-03-08
.
2024-03-08
I noticed the attention to details, that’s what makes the difference with each client !
2024-03-07
Todo 10
2024-03-07
ottimo in tutto
2024-03-05
Service war überdurchschnittlich
2024-03-06
The staff at breakfast and the bar were fantastic
2024-03-03
Accoglienza fantastica, camere bellissime e Spa con vista lago. Cosa si può chiedere di più? FANTASTICO!
2024-03-04
A tutto il personale incontro nella struttura dell'hotel, al ristorante e al bar: attenti, cordiali professionali e mai invadenti. Anche le addette alle pulizie sempre ordinate, discrete e pronte al saluto. Non è scontato
2024-02-29
The reception staff was superb. Send them best regards.
2024-02-25
Bellissima esperienza, grazie per la gentilezza e la premura nei nostri confronti.
2024-02-26
all the staff members we encountered were amazing! so welcoming and kind!
2024-02-25
Great hotel and clean and beautiful view. Nice staff.❤️❤️
2024-02-23
Très bon accueil
2024-02-21
Tutto il personale è stato veramente molto cordiale, sorridente, disponibile e professionale. Complimenti per la pulizia della stanza e il design dell’hotel.
2024-02-22
Very nice, pleasent stuff overal everithing was great. Se you again for sure
2024-02-21
Excelente atención, bellísimo Hotel y región de Italia, nos encanto nuestra estadía.
2024-02-18
Grazie sentito a tutto lo staff ma in particolare a Linda, ragazza meravigliosamente gentile e capace
2024-02-18
Ho valutato positivamente l' upgrade della camera.
2024-02-19
Grazie Mille! Ciao!
2024-02-19
Complimenti per averci dato un soggiorno meraviglioso
2024-02-18
Sehr sauber und nette Personal
2024-02-17
A very warm and welcoming overall experience! Even tho we didn’t visit on high season this was still a very good stay during our weekend trip.
2024-02-15
Thank you for all the wonderful help, kind receiving and overall service. One of the best hotel experiences I’ve ever had
2024-02-09
Merci beaucoup pour tout 👏👏👏👏👏❤️
2024-02-07
Thank you for making my first visit to Italy momentous!
2024-02-04
Très bon accueil tant à l’arrivée, au petit déjeuner qu’au depart
2024-02-04
Bravi
2024-02-04
Molto professionali le signore della colazione
2024-02-04
Complimenti per la disponibilità su ogni richiesta
2024-02-05
Una pausa di benessere, complimenti allo staff della colazione. Di una gentilezza squisita.
2024-02-04
Personale gentilissimo, accogliente, efficiente. L'Hotel è comodo, me stanze spaziose e riscaldate in maniera intelligente, una ottima esperienza , da consigliare ad amici, da ripetere se mi sarà possibile
2024-02-03
Sehr schön gelegenes Hotel mit einer sehr freundlichen Bedienung. Personal ist sehr hilfsbereit.
2024-02-02
We are so grateful for the staff in making our experience amazing. We loved our room and all of the meals. We will be back!!
2024-01-28
the receptionist that welcomed us is very helpful and friendly
2024-01-29
Thank you for a great stay suggestion by the check in employee and the porter of where to go where fantastic The breakfast staff could not do enough to accommodate us And the bartender was very helpful in drink selection
2024-01-22
Tutto perfetto
2024-01-21
Thanks for the wonderfull stay!
2024-01-21
Grazie la Signora Mora addetta alle colazioni
2024-01-22
Thank you for such a wonderful stay! I traveled to Milan for work and spent an extended weekend here with my husband. As someone who directs luxury brand strategy, I can say with some expertise that this hotel was superior. The thoughtful design, cleanliness, and attention to detail for efficiency (without sacrificing style) made it an ideal place to stay. I kept saying, "I can let go" in Lecco, as it truly allowed me to quiet the mind and take in the moments. I can confidently say that Hotel Promessi Sposi exceeded expectations.
2024-01-20
Great service
2024-01-19
Tutto perfetto. A presto ❤️❤️❤️
2024-01-17
El servicio fue a otro nivel, gracias 🙏 espero volver.
2024-01-16
Bel hôtel bel endroit
2024-01-14
We were pleasantly surprised by the reception we received by everyone at the hotel, especially, the door man. We loved the breakfast and wish we had stayed at this hotel when we got to Lake Como on Thursday. Thank you guys for being awesome 🤩
2024-01-14
Very nice
2024-01-14
Excellent staff, very welcoming. Everyone I interacted with was lovely
2024-01-12
Grazie ancora di tutti Linea verde Rai uno !
2024-01-10
The woman who was attending the breakfast service was very cheerful and helpful. Her company was pleasant.
2024-01-06
Ottima accoglienza e professionalità
2024-01-06
Bellissima struttura, personale eccellente
2024-01-05
Accoglienza calda e brillante! Grazie di tutto.
2024-01-05
Complimenti allo staff per l'ottima organizzazione e disponibilità a risolvere qualsiasi problema.
2024-01-05
Il personale alla reception ottimo Il personale della colazione ottimo Bar e camerieri di Giovannino ottimi Ma a me la cosa che è rimasta più impressa e la delicatezza del massaggio fatto dalla ragazza massaggiatrice che non so il nome...complimentissimi!!! La pulizia della camera ok!!! Ottimo invece le luci a touch screen e doccia fantastica
2024-01-06
Gentilissimi e super disponibili
2024-01-06
The staff was ver polite, friendly and professional. Excellent behavior
2024-01-06
Grazie mille per questi bei giorni. Struttura bellissima e personale veramente gentile.
2024-01-04
Good luck!
2024-01-05
Thanks, A brilliant experience and stay, all the staff were very helpful.
2024-01-04
Thanks for a wonderful stay
2024-01-04
Sehr guter Service! Ein überaus sehr freundliches und zuvorkommendes Personal!
2024-01-04
Vi ringrazio perchè abbiamo trascorso un piacevolissimo soggiorno e speriamo di poter tornare in futuro! La struttura è splendida ma è soprattutto lo staff ad aver fatto la differenza: disponibilità, cortesia ed empatia.
2024-01-03
Personale molto gentile, accogliente e professionale
2024-01-04
Grazieeee
2024-01-03
Bravo
2024-01-03
Grazie per la disponibilità e professionalità
2024-01-02
L’équipe a l’accueil et surtout le service au restaurant était très agréable
2024-01-02
war alles super und das silvestermenü war grandios vielen Dank.
2024-01-02
Siamo rimasti profondamente colpiti da gentilezza e professionalità, ringraziamo tutto lo staff!
2024-01-01
Excelente servicio y excelente personal. Gracias por todo
2024-01-02
Thank uou for the amazing welcoming!
2024-01-02
Siamo stati davvero bene Grazie!
2024-01-01
Tutto lo staff nessuno escluso di una gentilezza professionalità altissima! Sempre coccolati da tutti con dei grandi sorrisi. Check in veloce e la ragazza alla reception molto gentile!! Il barman preparato bravissimo e gentile!! La ragazza bionda che era al bar al mattino uguale super brava! Cena da lisander top!! Servizio super e la signora che ci serviva il vino super attenta e professionale! Complimenti a tutti siete veramente il top
2024-01-01
Merci pour l'accueil, le service était très bon. Bonne année 2024,
2024-01-02
Grazie per avere offerto un piacevolissimo soggiorno. Si percepisce che c'è chi dirige con cura e attenzione. Complimenti
2024-01-01
Excelente personal. Muy buena estadia. Gracias
Favoloso
Aree comuni e servizi
Soddisfazione globale e informazioni generali
Prenotazione e accoglienza
Colazione e servizi di ristorazione
Sistemazione
2024-12-29
Il personale della sala colazioni davvero professionale e molto cortese . Molto apprezzato lo scalda salviette in bagno e la domotica .