Palazzina Grassi
Lingua
Palazzina Grassi
Lingua2026-10-03
Rachelle
2026-10-03
Wir hatten einen wunderbaren Aufenthalt! Herzlichen Dank an das tolle Team.
2026-10-02
Eduardo hat uns sehr unterstützt und mit allem geholfen was uns den Aufenthalt leichter und angenehmer gemacht hat.
2026-10-01
The staff - particulary the concierge team (++Eduardo) could not represent the hotel better. Truly a great job....
2026-09-30
Edwardo was so helpful and friendly. He was a delightful
2026-09-28
Splendidi, veramente
2026-09-26
Francesco e il team eventi sono sempre una garanzia, puntuali, preparati e sempre disponibili,
2026-09-26
Agradecer a todo o Staff a forma como fomos tratados durante a nossa estadia, desde receção, front desk, pessoal do café da manhã
2026-09-26
An das ganze Team welches für uns dawar ein herzliches Dankeschön…
2026-09-26
A wonderful stay, fantastic staff, especially the front desk/concierge, who just could not have been more helpful.
2026-09-25
Merci à tous le personnel,aussi bien à la réception qu au restaurant et en chambre
2026-09-24
Wonderful stay and help with our travel to and from your hotel
2026-09-24
We’re just very grateful, we feel blessed with your staff and how friendly and professional they are as well as great at their job jobs. The food was amazing. The service was amazing. The ambience is over the top and we are very picky.
2026-09-24
Grazie mille.
2026-09-22
Thank you for your warm welcome professionalism
2026-09-22
Amazing stay. Staff always friendly and helpful!!! Thank you
2026-09-18
Really enjoyed our stay - excellent hotel, great location too
2026-09-16
Very helpful and friendly team at the hotel
2026-09-16
From the moment we arrived the staff were amazing, the food was fabulous and after having our wallet stolen they took care of us. Service at both breakfast and dinner was amazing.
2026-09-14
Congratulations to the breakfast and bar staff, exceptional service by Giacomo
2026-09-14
Excellent stay! Everyone was so nice and accommodating!
2026-09-11
Many thanks to all restaurant staff- very attentive and friendly!
2026-09-11
Thanks to Edoardo, always very efficient; to the kind blonde lady who serves breakfast and to Bernard, who helped us with our bags. :)
2026-09-12
Staff was absolutely incredible...especially Rachele.
2026-09-08
Emanuela and Michele do a fabulous job and work very hard to make sure the customers are happy.
2026-09-08
Thank you!
2026-09-02
Staff molto gentile - giacomo e Massimiliano
2026-08-31
el personal de check in y check out y concergeria es excelente y amabilisimo.
2026-08-29
Thank you to all who made our first trip to Venice and our special anniversary celebration an experience we will always remember. Your kind hospitality from the check in process to check out is so gratefully appreciated! Be well and God Bless!
2026-08-29
Servizio impeccabile
2026-08-28
Thank you and hope to see you back
2026-08-27
We had a lovely stay! All the staff were wonderful, helpful and thoughtful. Thank you so much!
2026-08-23
Great thanks to beautiful women who serced breakfast.
2026-08-22
Thank you to the lovely gentleman that welcomed us to the hotel and looked after us at the start. He really made us feel very special
2026-08-20
Très bel établissement t Deco avec goût et chic Le personnel accueillant et très professionnel
2026-08-15
What a great experience we had at your beautiful hotel. Everybody was so attentive. From the moment we stepped on property, they called us by name and made us feel part of a family. It was truly a wonderful way to spend a few days in Venice.
2026-08-15
The personal attention by every staff member is truly exceptional. Everyone knew our names and was so professional and polite! We particularly enjoyed the gentleman who checked us in and the one assisting us in the dining room at lunch on our first day! They are both so funny!
2026-08-15
Thanks for a perfect stay!
2026-08-14
Your staff is fantastic, very accommodating and helpful. From the front desk to dining and bar. We have left there to go to Florence and the property here st the same price isn’t even close to your standard.
2026-08-14
Everyone was very helpful, kind, and professional.
2026-08-13
The staff were exceptional, the breakfast complete and very tasty. The only small issue was the shower.
2026-08-13
Accueil parfait, personnel très agréable et souriant
2026-08-12
All of the staff were extremely polite and helpful. We only stayed for one night, but we received a very warm welcome from everybody. Nothing was too much trouble and we received excellent service throughout our stay.
2026-08-12
Thank you we had a wonderful visit
2026-08-12
I don’t remember his name but the man who welcomed us, checked us in, suggested restaurants, and helped us navigate the transportation to the airport was absolutely incredible!!!!! He made our stay amazing and very memorable, and I’d recommend this hotel to anyone visiting Venice.
2026-08-11
It was a very pleasant stay. Thank you for your hospitality.
2026-08-09
The service and friendliness of the entire staff was outstanding!!!
2026-08-09
The entire staff was incredibly helpful and accommodating. I appreciate it as a weary traveller.
2026-08-08
We enjoyed our stay immensely - including all aspects of personalization. It was a wonderful way to cap off our trip which included stays on Lake Como and Barolo.
2026-08-05
A big thank you to Camilia who welcomed us amazingly upon arrival. Also to the morning staff for the breakfast whom was wonderful!
2026-07-28
Eficiência e delicadeza, com hotel muito limpo e sossegado
2026-07-26
We had a great stay- everyone who worked there was kind and helpful!
2026-07-26
Thank you for the most amazing experience . Palazzo Grassi is stunning ! Our room and time spent with you and the staff were superb. I will definitely be recommending Palazzo Grassi to all my clients . Palazzo is now my preferred and first choice for a stay in Venice. I could not have hoped for a better experience ! Thank you so much ! It was an absolute pleasure to stay with you . Warm regards , Margot Knispel, Main Beach Travel and Elizabeta Krystevski.
2026-07-18
We were a party of 10 and all of us ranging from 16 to 85 all thoroughly enjoyed our stay. All of the recommended restaurants were perfect and the organisation of the airport transfer to Milan was very much appreciated.
2026-07-18
The staff were extremely helpful and welcoming at all times.
2026-07-16
The stay was wonderful especially the service and staff.
2026-07-14
Thank you for a wonderful time. All the staff were exceptional
2026-07-14
Exzellente Concierge , taking care 100% for all the questions and wishes a guest has . Exellent service for dinner with super tasty food . Olive oil : the best I ever had . Thanks for a wonderful experience, it was short but the whole team Mede it memorable
2026-07-10
Thanks to all the staff that we chatted to they were warm and engaging
2026-07-07
Félicitations pour le professionnalisme de vos équipes et leurs gentillesse
2026-07-05
Incredible service and recommendations
2026-07-04
The service was wonderful and very attentive and professional. We truly felt special. The Chef was AMAZING! We only wished more people knew about this hidden gem of restaurant! We also enjoyed the evening bartender during our stay. He was outstanding.
2026-07-04
Excellent concierge service. Very prompt and attentive.
2026-07-02
great helpful staff , check in, food area all areas !
2026-07-01
The whole staff was incredible and I would like to Thank them ALL.
2026-06-29
Thanks for everything. You can be proud of your hotel and all of your personel.
2026-06-29
Accueil fantastique, une équipe souriante et aux petits soins!
2026-06-28
The staff at the breakfast was just amazing! Remembering every detail, tending to each of our needs - wow!! We really felt special, thank you!!
2026-06-25
Everyone was welcoming and helpful. Bar staff was excellent.
2026-06-24
Complimenti per i ragazze/i che lavorano in struttura, Edo e Camilla e poi tutti gli altri dei quali non ricordo il nome ma che hanno perfettamente svolto il loro lavoro. Al bar e colazioni tutti gentilissimi e professionali.
2026-06-21
Everything was handled with elegance and professionalism. I really enjoyed my quick stay.
2026-06-15
Thank you for the lovely stay at your hotel. It was a very memorable experience.
2026-06-15
We loved our stay. thank you
2026-06-11
Our server was very kind and funny. We had a pleasant breakfast. Thank you so much!
2026-06-08
Grazie per la gentilezza e disponibilità dimostrata
2026-06-07
Thank you for a wonderful stay!
2026-05-31
Your staff was so welcoming. We felt we found a gem in a very busy but always memorable city. Well done! Thank you.
2026-05-29
Thank you for a great stay and helping us feel at home on our honeymoon.
2026-05-28
We enjoyed the stay and an excellent team, especially concierge staff. Very helpful and proactive. Everything was perfect.
2026-05-26
We had a lovely time thank you for making it so special
2026-05-26
Everyone was so accommodating with our kids..we loved our time! Thank you so much !! Grazie mille
2026-05-25
Sehr freundliche , engagierte Mitarbeiter und perfekter Reinigungsservice im Zimmer
2026-05-21
excellent food and beverages services
2026-05-21
It was a pleasure to stay at the fine hotel We had enjoyed the hotel a lot
2026-05-20
Thank you to all the wonderful staff who made our stay so enjoyable. It was quite stressful having no luggage but everyone did their best to help. If we return to Venice we would definitely return to this excellent hotel.
2026-05-20
We had a great stay.. the hotel and the staff met with all our expectations.. even after the disappointment of our luggage being lost by BA we still had the most amazing stay at this hotel
2026-05-19
great experience !
2026-05-19
Tutto il personale è molto cortese e attento
2026-05-19
Wonderful stay. Great staff! Very friendly and helpful
2026-05-19
The staff were all incredibly friendly and helpful, we had a lovely stay. Grazie!
2026-05-18
Merci à la dame qui s’est occupée de nous au petit-déjeuner elle était très à l’écoute et d’une grande gentillesse
2026-05-16
The woman serving breakfast was extremely helpful, kind and friendly. She was a great representative of the hotel
2026-05-16
All the staff from top to bottom were very kind.
2026-05-15
Thank you for a wonderful stay and customer service with hospitality! I enjoyed my first visit to Venice and DJ Italy TV was a highlight
2026-05-14
Everybody was so kind and so helpful to myself and Dvid Scholey. Nothing was too much trouble for you to help us. Thank you.
2026-05-14
Outstanding staff-Michael, Giacomo,Vanya and everyone who was friendly and helpful.
2026-05-11
We extended our stay, as we felt so welcome and cared for! Thank you 🤩 Ngaere and Kent xxxx
2026-05-10
Tutti molto gentili. Chiara professionale e disponibile
2026-05-10
We had a very pleasant stay. We were welcomed warmly and all requests were done quickly and ease.
2026-05-09
Well Done!!
2026-05-07
Thank you for making my family so welcome in Venice
2026-05-05
Friendly and helpful staff were a real plus. Great breakfast!
2026-05-04
Complimenti per la simpatia, la cortesia e la professionalità di tutto il personale
2026-05-03
Ansonsten alles Top! Wir kommen wieder!
2026-05-03
Toutes les équipes sont au top !!!
2026-05-03
Un séjour extrêmement agréable avec des équipes très attentionnées et bienveillantes ! Une équipe de réceptionnistes avec un traitement de nos demandes façon « Haute Couture », un début de matinée « petit-déjeuner « un service vitaminé… Manuela la perfection, ainsi que sa collaborative…. Et, parlons des Ravioles au safran, une tuerie! À très vite pour revivre nos plaisirs partagés, Grand merci à vous ❤️
2026-05-01
we were greeted by Allegra and she was so helpful during our whole day. Staff was very respectful and accommodating. The hotel was gorgeous. The drinks at the bar were amazing and so is the breakfast we loved every minute we were there.
2026-05-01
We had a wonderful time and truly enjoyed our stay with you.
2026-04-28
Thank you for making our stay memorable. All the staff were charming and most friendly. It is a charming, top quality bijou hotel. The decoration in our junior suite room 216 is superb. .
2026-04-27
Complimenti per lo staff educato , gentile , accogliente . Non è scontato neanche nelle strutture superior
2026-04-27
Sono stata un' ospite coccolata da voi
2026-04-27
Palazzo Grassi is integral to my Venice experience - unique, artistic and memorable. Excellent welcome reception, breakfast service and attention to detail. Encore!
2026-04-26
Thank you !
2026-04-24
Truly a lovely stay! We appreciated the warm and welcoming staff.
2026-04-21
Thank you so much for our stay. Everything was professional, courteous and of the best quality. We will recommend your hotel to all of our friends.
2026-04-20
Thanks for everything
2026-04-20
Complimenti ottima struttura, servizi eccellenti
2026-04-19
Danke für eine wunderschöne Woche in ihrem Hotel, es hat uns an nichts gefehlt
2026-04-19
Service ihrer Mitarbeiter zu jederzeit vorbildlich. Tipps für Besuche haben uns sehr gut geholfen.
2026-04-18
we had a wonderful stay. thank u
2026-04-17
Staff throughout hotel were helpful professional and welcoming No issues at all
2026-04-16
Great staff including Eduardo, Marco, Rachelle. Everyone there was so accommodating and friendly and most helpful
2026-04-15
Marco who organised my 60th birthday celebration was exceptional, the entire team from front desk, to concierge to service staff & Ricardo on wine selection were all brilliant & all contributed to making my stay & birthday celebrations memorable- many thanks
2026-04-14
I felt that the staff were excellent, everyone was friendly, accommodating and made our stay extra special. I would not hesitate in recommending it to anyone I know.
2026-04-13
grazie e complimenti
2026-04-12
Thank you very much for Sylvia and the team
2026-04-12
Dear Palazzina Grassi Management Team, I simply could not leave Venice without taking a moment to express my sincere gratitude for the extraordinary experience your property provided. From the instant I arrived, I felt truly taken care of — and the fact that your staff already knew my name before I had even introduced myself said everything. That single gesture set the tone for an entire stay defined by warmth, attentiveness, and genuine hospitality. Your team is exceptional. Please extend my heartfelt thanks to each and every one of them. I am already looking forward to returning, and I will be recommending Palazzina Grassi with great enthusiasm to my clients. With warm regards, Andrea I Travel Group
2026-04-12
Grande staff e servizio
2026-04-07
Our stay was just perfect. The hotel is beautiful and the staff were extremely friendly and accommodating. The rooms were great and loved that the location was tucked away from the busy areas but close enough to walk to everything in a matter of minutes. Thanks for a great stay!
2026-04-07
Personale molto cordiale, disponibile e non frettoloso come capita spesso di trovare in altri luoghi
2026-04-05
ci sentiamo sempre a casa
2026-04-04
The staff without exception was terrific.
2026-04-04
Every single one of your staff was exceptional.
2026-04-04
Thanks for an amazing stay
2026-04-04
Thank you for making our first time in Venice relaxing and memorable. Your staff is polite, professional and willing to go above and beyond.
2026-03-31
Bonjour, nous avons passé un excellent séjour dans votre établissement. toujours a l'écoute; ne changez rien.
2026-03-31
Es war ein wunderschöner Aufenthalt. Die Zimmer waren sehr sauber, dass Frühstück und das Essen im Restaurant und auch das Personal - alles perfekt. Vielen Dank!
2026-03-30
Merci au personnel très à l’écoute et compétent.
2026-03-30
Exemplary service throughout our stay, have only praise for all concerned
2026-03-30
Wonderful place to stay, it made our visit very special.
2026-03-30
Merci, on adore votre hôtel. Magnifique décoration, belle rénovation, personnel très agréable et accueillant, c'était parfait...
2026-03-29
Obrigada por todo carinho, me lembro que esqueci uma peça de roupa, imediatamente ao check out eles me ligaram e melhor, vieram atrás de mim no caminho para levar a peça, pois sabiam que estava com um possível atraso para ir até o aeroporto. Gratidão. Melhor hotel da vida.
2026-03-28
Rachela in particular, but the whole staff and in the dining area, were wonderful Camilla is charming and the gentleman at the boat side reception was excellent Bravo
2026-03-28
Everyone was very pleasant and helpful. The three course meal and the aperitif on board were excellent. The preferences email sent prior to our arrival is a nice touch and much appreciated. And finally, we appreciated arranging the transfer to the airport.
2026-03-28
Everyone person was very kind and helpful.
2026-03-24
tk you Edoardo for all you did for us since we lost our luggage
2026-03-24
The service and warm welcome on arrival continued throughout our stay, and every member of the team was professional and excellent
2026-03-24
Tutti hanno prestato attenzione ai dettagli con sincerità e un autentico desiderio di servirci. Ho avuto un'esperienza meravigliosa con voi. Grazie!
2026-03-23
Thank you for a wonderful and enjoyable 2nd stay with you. Loved every moment.
2026-03-23
Merci merci Topissime
2026-03-23
A truly wonderful experience from start to finish. We were so well looked after and the service was excellent. Thank you so much.
2026-03-19
We thoroughly enjoyed our stay at Palazzina Grassi! The hotel is beautiful, the staff friendly and attentive and the food wonderful, and the location perfect for exploring Venice. We would definitely return.
2026-03-19
Great team, Eduadro, Michael, Giacomo, Rachel, all the breakfast team, porters and others who we dont know their names were fantastic and a real credit to the business who made our stay magical.
2026-03-16
Tutto lo staff
2026-03-13
The hotel staff were extremely helpful and accommodating throughout our stay, always going out of their way to make sure everything was perfect. The hotel itself was amazing — beautifully maintained, comfortable, and in a great location. The level of service really made the experience special. Highly recommended!
2026-03-10
Merci pour vos gentils mots écrits, la bouteille offerte et les petits chocolats du soir. Tout était parfait !
2026-03-07
Two individuals in particular were very nice to me. George and Ricardo in the restaurant/bar were most gracious.
2026-03-07
Un accueil très agréable, une qualité de services irréprochable. La chambre est moderne et lumineuse. Un espace canapé / détente pourrait être pensé pour maximiser le confort.
2026-03-06
Merci à Giacomo pour sa gentillesse et son professionnalisme.
2026-03-06
Beautiful hotel and great location. We loved our room and terrace. Best of all are the staff. Everyone was extremely polite, helpful, and provided exceptional service. Thank you to everyone for making our stay a wonderful experience!
2026-03-04
Vielen Dank für die Aufmerksamkeit und die schönen Restaurant Tipps, und an Roberto für den Austausch über die Kunst und die Deko in den Zimmern.
2026-03-02
We had such a fantastic stay and would recommend to all family and friends. The service was impeccable and the staff was friendly and couldn’t do enough for us. Would definitely stay again if visiting Venice.
2026-03-02
Abbiamo goduto il soggiorno, l’hotel e spettacolare. Torneremo presto. Grazie.
2026-03-02
All the staff were amazing I was with my daughter for the weekend celebrating my birthday every member of staff was curtious and friendly
2026-02-28
Durante il mio soggiorno presso di voi ho apprezzato infinitamente la gentilezza e le attenzioni del vostro personale: dalla prima persona incontrata all'ingresso, al personale della sala ristorante/colazione. Complimenti per la professionalità e per la spontaneità dell'educazione in qualunque interazione ci sia stata!
2026-02-28
Servizio impeccabile, ristorazione eccellente.
2026-02-23
We enjoyed our stay very much. Service and everything was excellent Thanks a lot
2026-02-23
Thanks for a great time, bar staff were attentive and very helpful
2026-02-21
Such a beautiful hotel with amazing rooms. All the staff were so lovely and helpful.
2026-02-20
One of the best parts of our experience was the team. We got great service from the front office and the breakfast team too.
2026-02-20
Thank you for the wonderful stay and great customer service. Jacki at the front desk and your cleaning crew were fantastic!
2026-02-20
Everything was just perfect! The best aperol spritz, the best breakfast and the best staff!
2026-02-18
Un grand merci à tout le personnel accueil et petit déjeuner car ils sont tous extrêmement gentils et très serviable
2026-02-17
Toute l'equipe est tres agréable et efficace. Ils sont toujours disponibles, souriants et discrets à la fois. Nous félicitons toute l'equipe pour cet excellent accueil
2026-02-17
The service by the check-in and catering staff was wonderful.
2026-02-16
a tutto lo Staff
2026-02-16
The catering and service was excellent. Didn’t like to stay in the room with no windows/ sunlight. The opera tickets concierge found was amazing, the city restaurant suggestions was not that impressive. Thanks for the wonderful stay 🙏🥰
2026-02-15
I wanted to thank you for the bottom of my heart for the wonderful stay we had in Palazzina Grassi. The room was perfect, the people were so kind and warm towards us, very helpful also. This is an amazing place and we will definitely come back. Thank you making our stay so unforgettable 🙏🏻 please spread the word to everyone concerned Hope to see you soon ♥️
2026-02-13
Alle Mitarbeiter am Front Desk waren sehr freundlich und hilfsbereit
2026-02-13
Incredible stay from the moment we got off the water taxi we were greeted and felt so comfortable our entire stay. The entire staff were professional kind and very nice! We will definitely return because we had such a great experience even though we could only stay 1 night!
2026-02-12
Grazie mille
2026-02-12
We were there only a brief time but we did realize that we received some of the best service from all of the staff that we have ever had in all of our travels throughout all of Italy and many other countries. Grazie
2026-02-11
To all the staff who were very friendly and helpful Bar and breakfast guys - Brilliant
2026-02-10
Le concierge est souriant agréable et professionnel merci
2026-02-10
Outstanding service from everyone thank you!
2026-02-09
Dankeschön für die gesamte Betreuung. Bei der Buchung, Ankunft und Betreuung wurde rund um den 60. Geburtstag meines Manne alles so wunderbar für uns organisiert. Wir waren ausgesprochen zufrieden. Alle Mitarbeiter haben sich um unser Wohlergehen gesorgt. Wir freuen uns schon auf unseren nächsten Besuch. Familie El-Morsi, Familie und Freunde.
2026-02-09
Bar Chef Michele ist ein Star
2026-02-09
A short but very memorable stay - great fun. Private taxi a must!
2026-02-02
Special thanks to Edward (?) who oversaw our checkin and the catering and bar staff who were unfailingly lovely, charming and polite.
2026-02-02
Un grand merci pour la qualité de votre accueil qui allié au confort de votre établissement nous a permis de passer un excellent séjour
2026-02-01
Thank you so much for a lovely stay! I truly enjoyed my time there and wish I could have stayed longer!!
2026-01-31
Großartiger Aufenthalt, superfreundliches Personal!
2026-01-28
Allo staff
2026-01-27
tout était parfait - personnel aux petits soins ....
2026-01-27
All staff were impeccable at all times and extremely professional both in person and on the phone. The rooms were cleaned beautifully.
2026-01-25
Everyone was very gracious and helpful....
2026-01-25
All the staff was amazing!
2026-01-26
Merci beaucoup à la personne de l’accueil (qui a des long cheveux blonds châtain….) lorsque nous sommes arrivés vers 20h30 et qui est dans l’établissement depuis 3 ans !!! Le TOP !!
2026-01-24
Just a great stay loved every minute
2026-01-19
Wonderful stay and staff
2026-01-19
Bonjour Merci pour ce sejoir qui a ete exceptionnel quoi qu'un peu court. Bien à vous. Cordialement
2026-01-17
Ringraziamo per l’accoglienza e la cura che avete per noi ospiti.
2026-01-14
What a wonderful hotel and team you have 👏
2026-01-14
Many thanks to all the staff , we enjoyed our stay with you immensely , hope to see you again
2026-01-12
We had an amazing stay! Thank you for making our stay in Venice so special!
2026-01-10
The food was amazing and the staff even made an exception for a dish that wasn’t in the menu. Please thank them for the effort.
2026-01-10
Thank you
2026-01-08
Sehr aufmerksame Mitarbeiter und immer sehr kompetent und freundlich und hilfsbereit 😊
2026-01-07
One of the best hotel experiences I’ve ever had. Thank you
2026-01-07
Staff super gentile
2026-01-04
Great service!!! Amazing staff!
2026-01-04
Excelente atendimento pré reserva! Recebemos todo o suporte nas perguntas que fizemos pré estadia. Quarto excelente! Limpo, organizado, bem mobiliado, bom gosto e manutenção ótimos! Atendimento excepcional e atencioso, sempre antecipando as nossas necessidades! Restaurante maravilhoso com atendimento e comidas excelentes!!!!
2026-01-04
Thank you!
2026-01-04
Beautiful property, great service
2026-01-01
Thank you for the kindness & availabilty of all the staff during our stay
2026-01-01
We truly loved our stay at this hotel. We absolutely loved the Penthouse Suite and it made our trip even more special and memorable. The staff was all friendly and very accomodating to our family. We would highly recommend this hotel to others, and would stay here again and again!
2026-01-01
Your property is among the nicest properties I have stayed at in Europe. My family and I had a wonderful time. Your service was wonderful. It was a memorable experience. Thank you!
2026-01-01
We had a wonderful stay. The staff was superb. Our room was beautiful. Really enjoyed the breakfast and very much appreciated how we were treated.
2025-12-31
Qualité et sympathie de la réception
2025-12-29
Both personnel at the reception & restaurant
2025-12-29
Thank you to all the restaurant staff! They were excellent! Irene and Eduardo and Rodolfo (spelling?) were Ali’s great! The front desk staff was excellent
2025-12-27
Хочу еще раз сказать спасибо служащим ресепшен, бара, клининга и портье! Очень хорошо ребята работают! Спасибо!
2025-12-27
Ci sentiamo sempre a casa. Grazie a tutti. A Edoardo, Massimiliano, a Marco e alle ragazze della colazione!
2025-12-26
Thank you to the lovely staff at the reception that offered great advice and booked our tickets for the bus to Treviso Airport.
2025-12-23
2 men behind bar when we arrived Friday evening were very welcoming & informative about the local area Man with glasses on doing breakfast service was incredible
2025-12-22
Impeccabili, tutti!
2025-12-22
Allo staff
2025-12-22
Das Personal ist sehr freundlich und hilfsbereit
2025-12-21
Pour le personnel du restaurant
2025-12-21
The personnel at the restaurant for breakfast and lunch is excellent!
2025-12-21
Great staff and service... The overall facility needs to be upgraded in all areas.
2025-12-21
Excellent service
2025-12-19
Superbe séjour dans votre établissement . L'accueil , la chambre, Le restaurant tout etait parfait ! Nous reviendrons !
2025-12-19
Grazie per tutto quello che fate per far star bene la gente bravissimi
2025-12-18
Thank you to everyone at Palazzina Grassi, it's an outstanding venue as my review reflects. The staff are welcoming, friendly and happy to accommodate, what a fantastic team! A special thank you to Vannia for her cheerful welcome to Venice on arrival. This was our third visit and we will certainly be back.
2025-12-18
Eduardo was amazing! He by himself raised the rating. But all your staff were simply amazing!
2025-12-17
À wonderful place with a perfect service thank you
2025-12-17
Merci pour. Tout
2025-12-17
The management was absolutely wonderful Every single member of the staff was incredibly polite, kind, accommodating, and fun!
2025-12-12
Staff was very helpful and accimodating
2025-12-12
Staff insuperabile.
2025-12-12
The staff are courteous and friendly. Thank you.
2025-12-11
The entire staff was super professional and friendly! We enjoyed our time there very much! We hope to return in there in the future!
2025-12-10
Epic place. Thanks for having us
2025-12-09
grazie a tutti della cortesia e dell'efficienza
2025-12-09
Siete stati tutti bravissimi abbiamo passato un weekend meraviglioso grazie di cuore
2025-12-09
Il bello di Venezia,..... complimenti per la struttura ed un caloroso ringraziamento a tutti per l'accoglienza. M.
2025-12-09
Es war herrlich - ich komme sicher wieder
2025-12-08
Ringrazio per l’accortezza dimostrata nel rendere completamente confortevole la nostra permanenza.
2025-12-07
très belle équipe ! Tout le personnel est parfait !
2025-12-05
BRAVI TUTTI
2025-12-03
Thank you for such an amazing stay and wonderful memories!
2025-12-03
Very enjoyable stay, thank you.
2025-12-02
Our stay was lovely. Thank you to the whole Pallazzina team!
2025-12-01
L’équipe est parfaite, mais le lieu est trop fermé par rapport à ce que nous recherchons
2025-11-29
Bravi e gentili
2025-11-24
It was a pleasure staying with you!
2025-11-24
A wonderful stay, thank you and for also agreeing to have a copy of my family book “An Artists Life” on display.
2025-11-23
Come nei nostri precedenti soggiorni abbiamo apprezzato la cortesia e professionalità di tutti i collaboratori
2025-11-19
Séjour parfait Grand professionnalisme Un grand merci ☺️
2025-11-19
Amazing hotel , really luxury, great team, wonderful interior design, I will definitely recommend to everyone, thank you so much 😘
2025-11-17
Team molto affiatato e sempre disponibile
2025-11-17
Grazie a tutti !! Super gentili e disponibili tutti!
2025-11-17
We would just like to thank you all for a lovely warm welcome and memorable stay!
2025-11-17
To the whole staff at the hotel, particularly your reception staff, impeccable- bravo
2025-11-13
Félicitations pour le service et la disponibilité du personnel
2025-11-13
tres bel hotel, personnel tres agréable, en particulier les 2 serveuses du petit dejeuner un vrai plaisir...
2025-11-11
Vielen Dank an Vania für den herzlichen und professionellen Service. Meine Freundin und ich waren für unser Frühstück im Palazzina Grassi und Vania hat morgens für den perfekten Start in den Tag gesorgt. Das beste Frühstück was wir bisher hatten.
2025-11-10
We had a truly wonderful and very social stay for my 40th Birthday celebrations. Staff went over and above to meet our every need and we loved every minute of our stay at the hotel. We had wonderful views from our loft room and the suite was fantastic. Our waiter (who was born in Venice) was so kind, attentive and gave us some great suggestions to visit. We wish we could have stayed longer but had left two little ones at home for the first time so we could enjoy time together. It was a perfect location and perfect hotel so close to everything and we really appreciated being made to feel so special. Thank you. Jennifer
2025-11-10
COMPLIMENTI A TUTTO LO STAFF PER LA GENTILEZZA E DISPONIBILITA'
2025-11-11
Complimenti al direttore e a tutto lo staff
2025-11-09
Top top top
2025-11-06
Merci pour votre gentillesse et attention et vos sourires
2025-11-05
Staff sempre attento e gentile. In grado di percepire le mie esigenze ancora prima di esprimerle. Ottimo cibo. Chef meraviglioso e servizio impeccabile dalle stanze, ala reception alla ristorazione. Ci torno sempre con grande piacere.
2025-11-04
Irene is amazing. Very attentive, extremely personable and just outstanding overall.
2025-11-04
Everyone was extremely helpful and courteous
2025-11-03
Guys, I hope you already realize (and I think you all do) what an incredible time we had over Halloween weekend and how much we enjoyed staying with you. With the utmost gratitude, thanks to all of you for making this the best Halloween we've ever had (and we've had some AMAZING ones). With much love, Sarah & Martino
2025-11-03
Thanks for very friendly reception
2025-11-01
Your staff is fun, friendly, and incredibly helpful. One of the best stays we’ve had in a long time, and the staff was most of the reason. You can polish a hotel endlessly, but the staff determines the true enjoyment of the stay, and your staff was effortlessly impressive.
2025-10-31
I want to thank everyone for their warm, and attentive services. I wasn’t well few days and the bar team made me lovely hot ginger and lemon drinks to soothe my sore throat. Everyone is so polite and helpful and made our stay very pleasant. Thank you. Also are you able to share which Prosecco you were serving? It was divine!
2025-10-31
Amazing Staff. Very helpful and polite.
2025-10-31
Merci pour votre gentillesse et disponibilité
2025-10-30
The staff was exceptionally helpful, kind and polite The lady who served our breakfast was lovely and kind and the reception staff was extremely helpful It was a real pleasure to communicate with them and they made our stay particularly nice Thank you very much.
2025-10-30
Excellent service and accommodation
2025-10-30
Je voudrais sincèrement remercier les concierges qui ont été très pro et rarement dans mon expérience de 5 étoiles , aussi efficaces. Bravo à eux
2025-10-29
Your staff was outstanding, all aspects.
2025-10-28
We can’t rave about your hotel and staff enough! Everything was top notch. The tone was set by the hand written welcome note. The staff deserves an 11, your breakfast an 11 and the Venetian aperitif was a special and memorable experience. Your chef Fabio is very talented. We didn’t catch everyone’s name but some we met who impressed us were Rachel, Irene, Massimo, Vanya, Philipo, Ricardo and Michelangelo (not sure we got his name right, hope you know who we mean. Thanks for making our Venetian stay special.
2025-10-26
Thanks to the whole staff, they were wonderful. Professionals of the highest quality. Consistent excellence, courtesy, promptness, attention.
2025-10-25
Rachele was the first staff to greet us. She was very friendly and knowledgeable about the hotel and about placed to check out in Venice. The staff in the bar and dining area were also very friendly and attentive.
2025-10-25
Per il resto tutto impeccabile.
2025-10-22
Es war perfekt!
2025-10-18
You’ve done an excellent job managing your staff to ensure your guests have a comfortable and enjoyable stay.
2025-10-17
Everyone was lovely from the moment we arrived to departure. We have already recommended to many of our friends. Thank you!
2025-10-15
thoughtful and polite
2025-10-14
Bravissimi e gentilissimi tutti: Vania e Michele del bar favolosi, ci fanno sentire coccolati come a casa.
2025-10-13
All staff were friendly and polite. Lovely hotel.
2025-10-13
Enjoyable
2025-10-12
Thank you for a wonderful stay at your hotel. Beautiful room and the hotel is right on the grand canal. I wasn’t there long, but I did enjoy my stay.
2025-10-12
Thank you for a wonderful stay
2025-10-10
Most enjoyable stay…perfect location, staff very helpful too, we hope to return in the future.
2025-10-10
The overall attitude, approach and level of service by everyone at the hotel is most commendable and truly outstanding. We thank the whole team for a great stay.
2025-10-10
Beautiful hotel with excellent service in a great location. Thank you all.
2025-10-10
The attention to service and attitude was outstanding
2025-10-10
Fantastic service. Customer was treated like a king
2025-10-07
I would like to thank your staff especially Rachele for all the help guiding us on our way to your hotel with bridge closure and the protest.
Excellent
Accoglienza
Prenotazione
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Colazione e servizi di ristorazione
Ramo Grassi Sestiere San Marco 3247, Venice 30124, Province of Venice
+390415284644
2026-10-04
Excellent experience!