Grand Hotel Adriatico
Lingua
Grand Hotel Adriatico
Lingua2026-08-30
La cordialità e l'attenzione dimostrate verso la clientela sono di un livello eccezionale. Si percepisce un reale impegno nel far sentire ogni persona valorizzata e compresa. Questo approccio crea un'atmosfera piacevole e accogliente per tutti. È un piacere interagire con un servizio che pone così tanta enfasi sul benessere dei propri clienti. Davvero un'esperienza da consigliare vivamente.
2026-08-29
Thanks to all we had a great time
2026-08-28
I appreciated the advice in getting out of the city in the car to avoid the congestion cameras. I do not have names but staff on check in an departure were very friendly and helpful
2026-08-28
Fantastic service from the restaurant staff at breakfast. We went on a couple of trips so the staff made us hot drinks to go and takeout bags. Our cleaner Chantal did an excellent job of keeping our room pristine. The beds were well made, bathroom was very clean and hygienic with plenty of towels. Overall the service at the hotel was first class.
2026-08-28
thanks everything is good
2026-08-27
Very friendly staff at the reception and breakfast!
2026-08-26
War ein wundervoller Aufenthalt! Gerne wieder.
2026-08-26
Chambre impeccable très calme, salle de bains moderne au top avec du tres beau linge de bain, prosecco de bienvenue très apprécié , petit déjeuner très complet , tout est parfait avec en prime un personnel professionnel, efficace, très sympathique, que ce soit à la réception ou au restaurant
2026-08-25
Nous avons apprécié notre court séjour en tous points, personnel, propreté, services, emplacement, stationnement de notre véhicule.
2026-08-25
We would like to express our gratitude to the management and staff. We thoroughly enjoyed our stay in Florence and appreciated the exceptional hospitality and room service. We would definitely book a room at your hotel if we were to return. Our stay was fantastic.
2026-08-25
Merci pour l’accueil et la gentillesse du personnel
2026-08-24
Obviando el punto anterior el resto muy bien, la habitación, la tranquilidad, la limpieza de primer nivel.
2026-08-24
Sono stati tutti molto gentili e disponibili.
2026-08-23
Ottimo soggiorno!
2026-08-23
Ha sido un auténtico placer poder disfrutar unos días en este maravilloso hotel, así como de las personas que lo componen
2026-08-23
Merci pour le personnel très bienveillant et agréable au service du petit déjeuner
2026-08-22
I complimenti sono dovuti alla professionalità di tutto il personale, in particolare agli addetti al servizio di concierge.
2026-08-21
Personale disponibile e gentilissimo
2026-08-20
Der Aufenthalt in Ihren Hotel war für uns perfekt. Danke!
2026-08-20
Alle Rezeptionisten/-innen sehr freundlich, hilfsbereit, sprachgewandt.
2026-08-19
Das Romantik Arrangement ist gut gelungen.
2026-08-19
Soggiorno superiore alle aspettative. Grazie
2026-08-18
Agradecer la atención de todos , tanto la recepción que fueron muy amables , los chicos de delsayuno siempre atentos a resolver todas nuestras necesidades como las personas que hacían otros trabajos , en todo momento siempre recibí un trato amable
2026-08-18
Complimenti per la gentilezza,disponibilità,simpatia,con una menzione sopratutto alla ristorazione.
2026-08-18
Had a wonderful stay
2026-08-17
Excelente la atención del personal del hotel
2026-08-17
Very good customer service. Cleaners and restaurant staff are outstanding
2026-08-16
Special thanks to Mr. Leonardo and Ms. Rossana
2026-08-16
Grazie per tutto!
2026-08-16
Todo muy bien, excepto una sugerencia que transmito a la dirección
2026-08-16
Gracias a todo el personal por su amabilidad, tanto personal de recepción siempre sonrientes como la señorita de cafetería al lado de recepción, muy amable, y empática. Asi como las señoras que atienden el servicio de desayuno, todo amabilidad.
2026-08-16
Thank you so much really appreciated
2026-08-15
The bar staff was excellent, friendly welcoming and helpful with suggestions. Julia and Rafael were great . Thank you for making us feel welcome 🙏🏽
2026-08-14
Thank you for the services for people with a disability (for example a chair in the shower).
2026-08-14
Toller Aufenthalt
2026-08-13
Everyone is very co operative and supportive. Very good hotel and very good staff.
2026-08-13
Oui, l’accueil, en particulier, était parfait. Merci pour tout. Ne changez rien !
2026-08-12
Tanto los trabajadores de recepción como los del desayuno un 10. No perdían la sonrisa en ningún momento, siempre dispuestos a ayudar. No he tenido relación con más pero no le pongo pegas a ningun trabajador.
2026-08-12
Thank you all for the wonderful service at your hotel. From the staff who helped take care of the bedding to the desk clerks, and to the restaurant service staff; you all did an amazing job. Thank you all.
2026-08-11
All the staffs are so friendly and patient and all of them are trying to make the guests feel like they have been taken good care!!! Excellent experience!!!
2026-08-11
Un ringraziamento di cuore a tutto lo staff per la gentilezza e la disponibilità durante il nostro soggiorno. Ci siamo sentite accolte e coccolate, rendendo la vacanza ancora più piacevole. Un grazie speciale alle Signore della colazione, sempre sorridenti, gentilissime e premurose, che ci hanno fatte sentire a casa ogni mattina. ❤️ Porteremo con noi un bellissimo ricordo e speriamo di tornare presto!
2026-08-11
Staff in the reception & Breakfast are very nice and patient.
2026-08-11
Merci beaucoup pour la gentillesse, la bienveillance et l’écoute de toute l’équipe de l’hôtel. Nous avons passé une merveilleux séjour à Florence grâce à vous !
2026-08-10
Il personale in sala colazione è super! Ci siamo trovati molto bene
2026-08-10
Staff in the breakfast restaurant are nice and helpful.
2026-08-09
Many thanks for being able to accommodate my request to print some manuscripts. I realize it is an imposition, but I am grateful for your assistance.
2026-08-09
Management was great and friendly
2026-08-08
breakfast was fantastic, and staff were great.
2026-08-07
The hotel staff were all wonderful, particularly at breakfast each morning! Very courteous, professional and kind.
2026-08-07
Many thanks to all on staff who assisted us with our stay and the storing and pick up of our bikes. A very special thank you to Massimo at the front desk who went above and beyond in assisting us when an injury had us requiring extra help. His thoughtfulness and assistance was greatly appreciated and will not be forgotten.
2026-08-07
The service on check-in, check-out, and at the restaurant were all wonderful! Thank you for making our stay comfortable and welcoming!
2026-08-07
前台办理入住的先生很亲切很友好。
2026-08-07
EL PERSONAL DE RECEPCION FUE MUY AMABLE Y SERVICIAL.
2026-08-06
Wonderful hotel. Very clean, everybody very polite and smiling, not an easy thing this time of year!
2026-08-05
Front desk staff, breakfast staff, and housekeeping staff were all uniformly courteous and friendly.
2026-08-05
Very nice place with small elevators but that still works WiFi works great and coverage is nice and speeds are fast - need this nowadays so thank you Bar service was exceptional and front staff super helpful Will be back!
2026-08-05
Everything in the room its to the people have a good stay.Congratulations!
2026-08-04
We absolutely loved our stay and will highly suggest this hotel in the future.
2026-08-03
Danke für die Erlaubnis, die Minibar auch zur Aufbewahrung eigener Lebensmittel kostenlos nutzen zu dürfen! Das ist ein klein erscheinendes, aber praktisch sehr wichtiges Detail.
2026-08-03
Aux personnels de l’établissement
2026-08-01
Thank you for all suggestions. All recommendations were 5 star
2026-08-01
We had a great time…our experience at the hotel was fantastic, and the staff was amazing…thank you!
2026-08-01
Thank you for a great stay. Everything was really just perfect. You never know what you can get when you book a hotel for the first time online, but I had good feeling about the Adriatico when I made the reservation and I was right. The room was great, the staff friendly and helpful, and the whole place just what we wanted. Thank you!
2026-08-01
Ottimo staff, la gentilezza ormai è una dote rara.
2026-08-01
We would like to thank you for the excellent service and for the helpful and friendly staff in reception, the restaurant, and housekeeping. Your professionalism and hospitality made our stay most enjoyable.
2026-08-01
Gracias por la atención tan perfecta!!
2026-07-31
Staff are very free and helpful
2026-07-31
Management and staff were excellent. Location is very good.
2026-07-30
The friendliness and professionalism of staff is to be complimented, testamount to a great management style
2026-07-29
Every member of staff we spoke to was courteous and helpful, reception, bar staff and breakfast staff.
2026-07-29
Beautiful hotel… Great and knowledgeable people at the front desk… The support staff was amazing…
2026-07-28
Queremos agradecer la atención del personal de recepción (especialmente niccolo), personal de desayuno y de limpieza.
2026-07-28
Staff was friendly and nice.
2026-07-28
Our hotel stay with you was enjoyable and very good value for money as we were on a discounted visit.
2026-07-26
e stato un gran piacere , davvero , grazie
2026-07-26
Very happy with the good service from all the staff and their friendly manner
2026-07-25
Tolles Hotel. Weiter so!
2026-07-24
Thanks for a wonderful stay. Everyone was very helpful!!
2026-07-24
During my stay from July 22 to 24, the front desk staff showed top-notch service. They were patient, professional, responsible, and good at listening and solving problems.
2026-07-24
All managers and staff made us feel very welct
2026-07-23
Wonderful stay
2026-07-23
Restaurant manager superb and her staff in the evenings Very good at sorting and supplying what was needed with great humour
2026-07-23
Apart from room position problem as mentioned I would like to compliment all the staff on their excellent service.
2026-07-23
Thank you the front desk was very helpful in pointing out a store to buy shoes when asked. Very pleased overall with whole visit
2026-07-23
Staff were excellent
2026-07-23
The breakfast staff were so nice and thoughtful and remembered what we wanted since the first day in through our entire stay.
2026-07-23
Excellent staff, very helpful.
2026-07-23
Bernadette and her team in the restaurant were lovely people , very helpful and kind and Bernadette particularly made our last evening memorable
2026-07-23
The head waiter Bernadette was very helpful
2026-07-23
The staff is wonderful
2026-07-22
Grazie per l'accoglienza e il soggiorno molto confortevole!
2026-07-22
Grazie per le attenzioni ricevute
2026-07-21
Airco did not function. Quick response from the reception. Unfortunate it was not possible to repair due to the time of request (10 pm). But the reception and maintenance staff were very helpfull
2026-07-21
Management was so attentive to everything we needed and the front desk was so helpful . All the staff was excellent ! One of the best hotel stays I’ve ever had !
2026-07-21
Your hotel and staff are 1st class. Well looked after during our stay. Meals in restaurant at night were exceptional. Will definitely return in near future
2026-07-21
The staff was nice and helpful and not too intrusive. We had a great time, thank you!
2026-07-19
Avec ma femme, nous avons passé un sejour agréable dans ce superbe hôtel, bien situé et proche du centre et de la gare. Personnel professionnel et à l'écoute, chambre spacieuse et confortable, petit déjeuner buffet et accueil super de l'équipe. Je le recommande vivement!
2026-07-19
Well managed with polite, friendly & helpful staff. Excellent food, accommodation and overall service.
2026-07-19
Thank you for the kindly employees
2026-07-18
All the staff has been very efficient and helping, grazie mille!
2026-07-17
It was truly a pleasure to stay at your hotel!
2026-07-16
Very friendly staff. Rooms were clean and comfortable.
2026-07-16
Хочу выразить искреннюю благодарность всему персоналу и руководству отеля за отличный сервис и уютную атмосферу. Всё очень понравилось,вежливый и веимательный персонал,вкусные завтраки — вернемся сюда обязательно!
2026-07-16
Thank you very much for the excellent service!
2026-07-16
Thanks for allowing late check!
2026-07-16
A camareira responsável pela limpeza de nosso quarto
2026-07-15
Die Mitarbeitenden sind alle sehr freundlich an der Rezeption, im Frühstücksraum, das Zimmerpersonal. Wir haben uns sehr wohlgefühlt. Danke für diesen wunderbaren Aufenthalt.
2026-07-15
house maids and reception staff excellent
2026-07-15
The staff were very helpful and supportive. They were professional and prompt to attend to all our needs. Thank you for the great service.
2026-07-14
Great job everyone I am looking forward to come back again
2026-07-14
Danke für die schnelle Hilfe bezüglich des Safes. Es war ein sehr angenehmer Aufenthalt.
2026-07-14
Alles super!
2026-07-13
The room was lovely and comfortable, and we really enjoyed our stay! Many thanks!
2026-07-13
Muito atenciosos na recepção è fornecimento de informações
2026-07-13
Great accommodations
2026-07-13
El trato de todo el personal increíble.
2026-07-12
Vi ringrazio per avermi aiutato a realizzare la sorpresa per l’anniversario. La camera l’ho trovata proprio come l’avevo immaginata. Complimenti davvero, sono rimasto piacevolmente colpito, e la mia fidanzata più di me.
2026-07-11
服務態度極佳，只是早餐每天都一樣，太乏味了
2026-07-10
Wonderful stay and rooms were lovely.
2026-07-10
Staff from check in to maid services were wonderful. Parking behind the gate was an added bonus. Hotel was lovely and our stay was a 10/10!
2026-07-10
Merci pour votre accueil! personnel tres gentil! et bienveillant avec les enfants ☺️
2026-07-09
We arrived quite early in the day and were able to store our luggage so we could head out to do some sightseeing. The staff welcomed us and then we were able to check in when we returned.
2026-07-08
Buena atención al cliente, personal preparado, muy amable, habitaciones grandes, muy bonitas y limpieza total. Agradezco a todos en especial a la señora Elena Popoviciu y señora Krisztina por su amable atención y profesionalidad.
2026-07-07
Agradecería en primer lugar a todo el personal del hotel, pero esoecialmente a Elena Popoviciu, por la fantastica gestión de la limpieza y el servicio de habitaciones. No obstante, queremos recordar a Krysztina, por la atentuon durante el desayuno de nuestra estancia. Un servicio muy cuidado, completo y con un personal muy atento a la atención al cliente. Recomiendo este hotel, por todo lo que hemos experimentado durante nuestra estancia de 3 noches. Gracias y enhorabuena!
2026-07-07
You are excellent, I am thankfull!
2026-07-07
Great stay!!
2026-07-06
Good service from all staff
2026-07-05
A very well run organisation. Staff very friendly and accommodating. The location is good for both buses and train station. I would certainly be interested in returning for my next stay and have no hesitation in recommending the Grand Hotel Adriatico.
2026-07-05
We had a very nice stay and would return for future visits!
2026-07-04
Thank you for a very enjoyable stay!
2026-07-04
Je remercie l'accueil de la réception très à l’écoute des clients on a été très bien renseigné parlant formidablement bien le français ce qui etait important pour nous je conseillerai votre hôtel qui est bien situé et très propre
2026-07-04
Très grande disponibilité, parler français important pour nous, bons conseils pour la restauration , les transports les visites gentillesse des personnes à la réception
2026-07-03
Our cell phone was low on battery and unfortunately the hydro was out in the building and we couldn’t charge it but a kind young man at the front desk gave us his battery pack so we could charge our phone. It was really appreciated.
2026-07-03
We were pleased with your hotel and staff! It was a lovely stay! If we are ever in Italy again, we would stay at your hotel! Thank you for everything!
2026-07-03
Merci pour votre accueil
2026-07-03
Check in was a breeze. Everyone was prompt and attentive.
2026-06-29
Mila i kompetentna obsługa pełny profesjonalizm
2026-06-29
Thanks for the good care and hospitability
2026-06-29
I thought all the staff that we worked with at The front desk and also the bar the housekeepers and the staff at the restaurant were friendly, accommodating, and appreciated
2026-06-29
Very helpful with accommodations, taxis, local attractions.
2026-06-28
Thank you for the great stay :-)
2026-06-29
.
2026-06-27
Das Personal war sehr freundlich, hilfsbereit und professionell. Hervorzuheben sind alle Rezeptionsmitarbeiter/-innen, der Restaurantkellner und das housekeeping.
2026-06-27
Francesca was absolutely fantastic. She was knowledgeable and every time I had a question or needed a suggestion for shopping or a simple sandwich, she knew exactly what and where to find what I was looking for. I had such a nice stay that I returned after the wedding to spend another three days.
2026-06-26
Your front desk people are outstanding. Great customer service!
2026-06-25
Very attentive staff, efficient, friendly and welcoming A very pleasant stay!
2026-06-25
J'ai passé un très bon séjour dans votre établissement, je vous remercie pour votre accueil tout au long de notre séjour.
2026-06-25
Wonderful stay, great room amazing breakfast
2026-06-25
Merci pour notre séjour .
2026-06-24
Thanks for Fronter Services
2026-06-23
The location was closer to all tourist locations The staff was very pleasenet
2026-06-22
I would like to specifically commend the reception team. Their level of professionalism was exemplary throughout my entire stay. They were consistently proactive, welcoming, and went above and beyond to assist me with [mention a specific request, e.g., local recommendations/logistics]. It is rare to receive such dedicated service, and it made my stay truly memorable.
2026-06-22
Everyone was very helpful and pleasant. We especially enjoyed our breakfast buffet. We are looking forward to our return visit on Saturday.
2026-06-22
We had a very good stay and were well looked after !
2026-06-21
In our breakfast, I cannot recollect the name of a person now. But I would like to thank her on the proactive and generous behavior. She came to me and said that you are not enjoying the food by looking at my plate. When I said, I only eat vegetarian. She ensured on the remaining days something was cooked and directly given to us. I think these small things make a huge difference and give happy memories when guests go back home.
2026-06-20
Good rooms, great breakfasts
2026-06-20
Grazie
2026-06-19
We had a wonderful stay - the poolside bar staff were a highlight. Michael and others took great care of us
2026-06-19
.
2026-06-19
Rafal was great in bar area. Very supportive and help. But was the same with all the staff. They were great.
2026-06-19
Great hotel with superior personnel who provided excellent service and hospitality.
2026-06-18
The employees very friendly
2026-06-18
The whole staff were great. When we got there, we received the wrong room (I needed 2 beds instead of 1), and they were súper quick at handling iit. Very, very helpful and súper polite.
2026-06-16
It was an amazing experience! Everyone was extremely helpful and also firendly. The boxed breakfast on our check-out was a really nice touch!
2026-06-15
I receptionist ottimi
2026-06-15
Our stay was most delightful and helped make our Italy trip unforgettable.
2026-06-15
着いたときのスタッフの方が とってもわかりやすく ワードで区切って説明をしてくださって 聞き取りやすかったです 【日本人シニアは流暢な英語は聞きとれない とご存じでしょうか😂】 朝食会場は エリアが決められてましたが 連泊の時は場所を変えていただけると新鮮 受付の女性は 仕切ってる感で 違うエリア希望を伝えるも 冷たくNo スタッフの女性は皆 感じが良かったです
2026-06-15
Excellent stay wonderful staff
2026-06-15
Had a great time
2026-06-15
This was our first trip to Italy and Florence.. It was great on everything... Thank You!!!!!
2026-06-15
Thank you for being really friendly and helping with small things, makes the world a better place
2026-06-15
Thanks for the great quality of services. Pls help to convey my sincere thanks to Betty and Cristina and front desk staff.
2026-06-15
We enjoyed our stay very much. Thank you.
2026-06-14
Staff was very friendly
2026-06-14
Thank you so much its too nice place
2026-06-14
The front desk staff was very helpful in helping us find restaurants and the train station. The breakfast was excellent.
2026-06-14
El recibimiento en recepción fue excepcional, en general todas nuestras interacciones con el personal de recepción fueron impecables. Personal muy amable y eficiente
2026-06-13
The choices at breakfast and the friendliness of the staff were much appreciated!
2026-06-13
Thank you for your service, wet helpful, prompt and kind!
2026-06-12
Grazie per accoglienza impeccabile
2026-06-12
Soggiorno eccellente per un breve incontro di lvoro a Firenze
2026-06-12
Front office excellent as is the staff generally
2026-06-11
Thank you for the quick assistance.
2026-06-11
Very helpful and nice man at the reception when we arrived late at night on Saturday. We got a room with double bed with one blanket ( impossible to sleep with only one duvet) so went to the reception to get an extra one. When with a smile I told him we don't usually even sleep in same bed at home, he asked if we wanted twin beds instead, cause he thought there might be a room available with two single beds. And there was, so he fixed it for us. That saved three nights of quality sleep, so we are very greatful for this good service from him, so please tell him that :-) Clean rooms and new towels/soap every day was nice too. Hope the cleaning person enjoyed the Norwegian chocolate gift we left ;-) And breakfast had all we needed, and very nice staff there also, If we come back we will definitely stay at your hotel again. Best regards, Katharina
2026-06-11
Remerciements à toute votre équipe d accueil, de petit déjeuner et de service de restauration. Compliments sur la propreté.
2026-06-11
Fabulous hotel and berry friendly staff.
2026-06-11
Wonderful stay!
2026-06-11
Thank you for a wonderful stay!
2026-06-09
Thanks for making our stay so memorable.
2026-06-09
Very friendly and courteous staff. The professionalism and friendliness of staff is enough for me to return.
2026-06-09
Complimenti per l'accoglienza e la reption.
2026-06-09
It was a pleasure to stay in such a well maintained hotel. The staff was friendly and very accommodating.
2026-06-09
Thank you for the accommodations and helping us book a taxi to Firenze Airport. The stay was lovely.
2026-06-09
Very friendly stuff!
2026-06-08
Gave me bag of ice at the bar area when I hurt my leg.
2026-06-08
We had a great time and thank you very much for being so welcoming.
2026-06-07
Personale alla reception molto gentile
2026-06-07
We had a wonderful stay. The staff was courteous and professional. The facility was always were maintained and secure. Everywhere we went in the hotel felt like a true vacation.
2026-06-07
Thank-you. We enjoyed our stay.
2026-06-06
well done
2026-06-06
When the power failed at breakfast time the front of house staff handled the guests and situation with excellence, we hardly notice that there was a power failure.
2026-06-06
Muy Caro para un hotel tan viejo
2026-06-06
Tutto top!
2026-06-07
Very satisfied ; the staff is very kind and professional . Reception services excellent
2026-06-05
This is a beautiful hotel - I love the woodwork and the marble. But the best part of it are the people: the lovely, welcoming Rosaria at the front desk, all the wonderful ladies caring for everyone in the breakfast room, and the attentive and kind personnel of the dining room. Compliments to the kitchen staff -- the two dinners I enjoyed were delicious!!
2026-06-05
My husband and I were celebrating our 20th Wedding Anniversary and both Emmanuel and Massimo contributed to make our special day wonderful. Emmanuel left a lovely note and biscotti in our room while Massimo suggested a restaurant that made our night...he also arrange a special night cap for us. He taught us the Florentine way to dip biscotti in prosecco, It was wonderful! Any time we saw these two gentlemen they always took time out to chat with us, they really made our stay feel very personal. We have told everyone about the wonderful team and Grand Hotel Adriatico. thank you for the wonderful memories. We will be back...thank you thank you thank you
2026-06-05
Massimo was both very professional and friendly. He made several recommendations that made our stay much more enjoyable.In Florence.
2026-06-05
We enjoyed our stay & would definately stay with you again
2026-06-05
Personale della reception, del bar e sala colazione gentilissimi e professionali
2026-06-04
Thanks you all was good
2026-06-04
Incredibly helpful and friendly staff, both front desk and breakfast room. Excellent breakfast.
2026-06-04
Very clean and beautiful property
2026-06-04
I’ve already conveyed my sincere thoughts of the excellent service and professionalism shown us during our stay. I had a lost phone and the manager went to great lengths to get it to me before my train left.
2026-06-04
Leonardo, was amazing, one of the best front of house staff I have encountered for a very long-time. His quality of service was up there with what I would expect from a 5 Star hotel. Overall the friendliness, approachability and service offered by all the staff we encountered was excellent - catering, cleaning, housekeeping, and front of house.
2026-06-04
Enjoyed our stay, look forward to returning
2026-06-04
Thank you so much for making our stay comfortable
2026-06-02
The staff at the front desk and in the restaurant were all very friendly and helpful
2026-06-02
Thank you for making our stay enjoyable.
2026-06-02
Front desk people were very helpful and professional
2026-06-01
Wir bedanken uns bei den Putzangestellten. Sie machen einen super Job. Die Zimmer waren immer sehr sauber. Auch bedanken wir uns bei den Kellnerinnen am Morgen beim Frühstück. Sehr freundliche, aufgestellte Und höfliche Mitarbeiter! Und selbstverständlich auch an die Rezeptionmitarbeiter einen grossen Dank. Sie waren immer hilfsbereit und freundlich. Ich arbeite selber in der Dienstleistungsbranche, wir haben aber nicht so viele Touristen und deshalb weiss ich wie viel Geduld man braucht. Danke an alle es war ein toller Aufenthalt in eurem Hotel.
2026-06-01
tHANKS
2026-06-01
La Signora che coordina le ragazze della colazione è accogliente e ti mette a tuo agio
2026-06-01
We had a wonderful stay. A couple breakfaat suggestions......more fruit options, peel the kiwis. Thank you.
2026-06-01
Awesome hotel Service rooms etc best place we have stayed in Italy
2026-05-31
Very friendly staff
2026-05-31
Very helpful and courteous
2026-05-30
We appreciate the fresh water and treats in the room every day. That was a very nice gesture especially after roaming Florence om 90-degree days
2026-05-30
👍🤝🙏🏻🥂
2026-05-30
Everybody was very nice and helpful and they help with pleasure 12 pts fore them like eurovision
2026-05-30
The desk staff was most helpful in securing a taxi Thursday morning and answering my questions about the train. Grazie Mille!
2026-05-29
Merci pour l'accueil Chambre parfaite ainsi que tous l'hôte.
2026-05-29
Two of the front desk staff were so incredibly helpful to us. I am sorry I cannot recall their names.
2026-05-28
Thank you for a wonderful stay. The hotel is beautiful, the breakfast was wonderful, and the location was also perfect.
2026-05-28
Unfortunately, my wife fell and injured her foot and ankle the day that our tour group visited Lucca. The staff members at the Front Desk, especially the lady, (Sorry but I don't recall her name) were very helpful with managing the situation and offering assistance, guidance and information.
2026-05-28
The staff was very attentive and kind. The room exceeded our expectations.
2026-05-28
The front desk staff were especially helpful
2026-05-27
Betty, our server in the morning for breakfast was fantastico. Very kind and helpful. We also enjoyed very much the supper that we had at the restaurant in the evening. The food was very good.
2026-05-27
very good
2026-05-27
Lors du service au déjeuner, Betty était accueillante, souriante, serviable. Elle nous aidait à partir la journée du bon pied. Le repas du soir au resto était excellent! Tous mes compliments au chef.
2026-05-27
They were friendly and efficient.
2026-05-26
Great service, from entire staff ! Quality of food was very good.
2026-05-25
Complimenti per la disponibilità e la professionalità, specialmente della colazione e bar
2026-05-25
Thanks to Leonard for his assistance.
2026-05-24
Ottimo il personale, soprattutto le ragazze del ristorante per la colazione: gentili premurose e molto molto professionali
2026-05-24
Krystina im Restaurant-Service ist eine außergewöhnlich kompetente und gästeorientierte Mitarbeiterin. Glückwunsch!
2026-05-24
Very satisfied with the level of service
2026-05-23
We really enjoyed our stay in Italy. Your hotel is beautiful and was a wonderful way to start our vacation. Staff could not have been more accommodating..
2026-05-23
Thank you so much to the extrordinary staff at the Grand Hotel Adriatico. Every staff member was professional, kind, thoughtful and accommodating. The property was incredibly clean. Rooms were well appointed, spacious and very comfortable. Location was ideal to the train station and walking distance to many extrordinary sites. Thank you for an amazing stay. I can't wait to return.
2026-05-22
Thank you so much for a very enjoyable stay
2026-05-22
Staff at breakfast buffet are amazing. Kind, friendly, speedy when you need something.
2026-05-16
We had a wonderful experience in your hotel, clean room, good breakfasts, central location and very kind stuff
2026-05-15
Merci aux différentes équipes, que ce soit le personne de l'accueil, femmes de chambre et le personnel au petit déjeuner et au restaurant, vous avez été d'une gentillesse et d'un professionnalisme inoubliables. Je recommande vivement cet hôtel très accueillant et très propre. Au plaisir d'y revenir séjourner très prochainement
2026-05-14
The staff at Reception, the Breakfast restaurant, the Bar, and the cleaning staff, were all consistently friendly and helpful.
2026-05-12
I had a very pleasant stay. One of the reasons I found Florence such a lovely city was that my stay at the hotel was so comfortable and I was able to make the most of my time there. As it is a city with so much to see, I hope to visit again soon. Thank you very much.
2026-05-11
I stayed with you in December 2025. It was my first time visiting Florence, and I was truly impressed by the city and the wonderful atmosphere of the hotel. It made me want to come back here again. Thank you so much.
2026-05-11
Weiter so, dann kommen wir gerne wieder!
2026-05-09
Front desk staff was great — very friendly and professional. Breakfast staff was very good too.
2026-05-09
La posizione favorevole è un pregio "oggettivo" ma tutto il resto è merito dellav gestione : organizzazione,pulizia,qualità di tutti gli aspetti ma soprattutto un personale magnifico per cortesia,disponibilità e professionalità. Un plauso particolare all'efficenza del servizio colazione che ,oltre a qualità e quantità dell'offerta, riesce va servire in pochi minuti così tante persone. Complimenti
2026-05-04
Desideriamo rivolgere un ringraziamento speciale alla signora Dorota e alla signora Betty: grazie a loro le colazioni erano non solo deliziose, ma anche estremamente piacevoli e allegre. Ci hanno fatto sentire come in famiglia.
2026-05-03
Devo fare i complimenti a tutto il personale gentili dal primo all’ultimo giorno e sempre disponibili
2026-05-03
Per cortesia e disponibilita'
2026-05-03
Accueil satisfaisant
2026-04-30
End of April we enjoyed a pleasant 7 days stay at the Adriatico. The service, constant attention to our accommodation and comfort were outstanding. We felt like privileged guests who's standing and every requests were treated as important and fulfilled with excellence. Room and guest services, concierge, all of the staff but especially house keeping and maids were excellent. I would recommend this hotel as a wonderful stay in the center of florence, with a location well suited to visiting the historic Florence and main shopping streets yet surprisingly quiet. The grand Hotel Adriatico is definitively overperforming its 4 star class.
2026-04-29
The staff at the hotel were extremely helpful and willing to do whatever was needed to make our stay comfortable.
2026-04-29
We had an issue with the lights and despite the late hour, the receptionist and maintenance personnel made a good effort to fix it, so we didn't have to sleep with the lights on. The issue was completely resolved the following day. - Thank you!
2026-04-28
Eccellente servizio e cortesia di tutto il personale. Letti confortevolissimi e bravi per aver lasciato delle normali lenzuola e coperte invece dell'ormai onnipresente ed assurdo piumone che gli hotel mettono quasi ovunque 12 mesi all'anno. Non cambiate, è un vero plus!
2026-04-28
It was a pleasure to meet all your staff members during our stay. Each of them was more than helpful, kind and willing to hear and satisfy our requests. Restaurant/Bar/Reception/Cleaning services made my child's first vacation abroad being wonderful! Trully appreciate your professional and heartfelt efforts. Many thanks to all of you!
2026-04-26
Grazie per la gentilezza e disponibilità
2026-04-26
Grazie per ospitalità, molto bello
2026-04-26
ringraziamento alla gentilezza e professionalità durante la colazione , in particolare della sig.ra Elisabetta - Betty
2026-04-24
gracias a Filippo por su atencion sus explicaciones y su trato
2026-04-23
We had a lovely stay at your hotel. The staff were very friendly especially on the desk and in the breakfast room. The hotel was spotless and our room was very comfortable. Thank you
2026-04-23
Thank you for your kindness and support
2026-04-23
Herzlichen Dank für den schönen Empfang und den tollen Aufenthalt
2026-04-22
Der Aufenthalt gefiel uns sehr gut. Das Hotel hat eine perfekte Lage. Die Zimmer ware immer sehr sauber und gepflegt.
2026-04-21
Desk staff was very helpful. Housekeeping did a great job.
2026-04-21
Gracias x la atención recibida!!!!
2026-04-18
We were very impressed with the whole staff team who were polite, friendly and extremely welcoming and helpful
2026-04-18
complimenti per la squisita attenzione e cortesia da parte del concierge
2026-04-16
The breakfast staff were very nice, everyday welcoming with a smile. Also the older lady at the reception, very nice.
2026-04-16
ottima sistemazione e condotta Grazie
2026-04-13
Nous remercions votre personnel pour leur amabilité leur gentillesse et leur professionnalisme. Je recommanderai votre établissement et c'est avec plaisir que nous reviendrons y séjourner. Liliane LOUIS
2026-04-13
Nessun ringraziamento, purtroppo: solo rammarico per aver saldato il conto subito al momento del check-in e non avere poi ricevuto, al momento del check-out, non dico un piccolo rimborso o omaggio per il disagio arrecato da quanto ho espresso qui sopra, ma almeno le scuse per l'accaduto.
2026-04-12
Il personale all’accettazione e, soprattutto, quello di servizio per la colazione e per la cena é stato particolarmente gentile e premuroso.
2026-04-12
My stay was excellent. Your staff are courteous and helpful. Breakfast included options for e persons. The rooms were clean and comfortable. I appreciate all your team did to make my stay a very pleasant few days.
2026-04-11
tutto il personale è sempre molto gentile e disponibile
2026-04-11
Une très belle adresse non loin du centre historique. Une équipe toujours à notre service et très professionnelle. Des espaces agréables et des chambres très propres.
2026-04-11
Das gesamte Personal war sehr nett und freundlich
2026-04-10
La dame qui nous a accueillis le 1er jour a été charmante
2026-04-10
Ottimo albergo,arredamento elegante e esteticamente apprezzabile
2026-04-08
Thank you to two very welcoming staff in your breakfast area.
2026-04-08
The staff and entire team were excellent throughout. Particularly the cleaning staff on Floor #1 treated us exceptionally. Thank you!
2026-04-08
My thanks to all the staff from housekeeping, reception and management .
2026-04-05
Hay un chico joven en recepción, que habla español, muy majo y muy servicial.
2026-04-05
Der Aufenthalt im Grandhotel Adriatico war wunderbar: perfektes Personal, perfektes Service, perfekte Leistung. Check-in und Check-out haben sehr toll und unkompliziert funktioniert durch die professionellen und sehr zuvorkommenden Kollegen am Empfang. Die Zimmer sind einmalig und wunderschön und immer perfekt sauber. Das Frühstücksbuffet ist herrlich und reichhaltig und sehr, sehr gut und auch hier sehr aufmerksames und zuvorkommendes Servicepersonal.
2026-04-04
Me parece muy destacable la buena limpieza y la calidad de la ropa de cama. Eso hace que la estancia sea muy agradable.
2026-04-04
Non vediamo l’ora di tornare
2026-04-04
Quería agradecer la magnífica calidad de servicio del hotel y la gran amabilidad del personal. Betty y Cristina, en los desayunos, son encantadoras y muy atentas. La muy buena experiencia nos ha hecho gozar de unas estupendas vacaciones de Semana Santa en Florencia. Volveria sin duda a este hotel.
2026-04-03
Très bon hôtel, bien situé et d’un calme olympien ! Personnel agréable et très professionnel qui se coupe en quatre pour répondre à toutes les demandes ! Chambre avec vue sur la ville confortable et propre, une literie excellente et là aussi un service de chambre irréprochable !!! Ne changez rien, tout est parfait ! Nous ne manquerons d’ailleurs pas de recommander votre établissement sans aucune réserve‼️Merci encore pour cet agréable séjour. Bien cordialement, Philippe Poulain 👌👍
2026-04-02
personale alla reception gentile e professionale
2026-04-02
Personal de recepción y restaurante (desayuno) muy atento y profesional.
2026-04-01
Wir sind sonst zufrieden mit dem Aufenthalt in o.e. Hotel, Personal war sehr nett, das Zimmer war sauber, die Lage perfekt.
2026-03-28
The front desk team was terrific!
2026-03-27
Merci a toute l equipe et notamment a madame la gouvernante qui a gere rapidement un probleme electrique. Merci au monsieur du bar qui s est occupe de la reservation au restaurant et madame au restaurant pour son elegance dans le style du service. Gracie a tutti
2026-03-25
Thanks. Our stay was absolutely okey.
2026-03-25
front desk personnel were always helpful and increditebly patient with our tourist questions. Dinners(2) in restaurant were gourmet! Beatifully prepared and served Kudos
2026-03-25
The ladies in the restaurant were awesome, even when the diving room was full.
2026-03-23
Grazie di tutto
2026-03-23
Tutto perfetto.. personale della reception gentile e molto disponibile.. Complimenti!!
2026-03-19
Merci beaucoup très beau séjour Cordialement sylvain ingala
2026-03-19
Muchas gracias, ha sido una estancia corta pero nos hemos encontrado muy cómodos en el hotel
2026-03-19
Great stay and caring staff
2026-03-16
Das Parkangebot ist für eine Stadt wie Florenz sehr gut. Wir sind aus Deutschland mit dem E-Auto angereist, auch die Ladesäule hat uns dazu bewogen Ihr Hotel auszuwählen.
2026-03-14
Complimenti a tutto lo staff per la gentilezza e la disponibilità che abbiamo ricevuto durante il nostro soggiorno.
2026-03-13
Un grand merci à l'ensemble du personnel de cet établissement, en particulier à celui du restaurant le soir,sympathique et très professionnel Merci à tous pour votre accueil
2026-03-13
Vi ringrazio per avermi concesso di mantenere l’auto al parcheggio oltre all’orario del check out. È stata un’opportunità preziosa
2026-03-13
Tutto il personale molto gentile ed efficiente. Ho apprezzato la bottiglietta d'acqua di cortesia.
2026-03-10
Compliment également au personnel qui est très compétent et professionnel
2026-03-08
Tutto perfetto
2026-03-08
Thank you for your kindness and patience.
2026-03-08
Reception impeccabile, molta professionalità, gentilezza e disponibilità
2026-03-08
RINGRAZIAMO PER LA CORTESIA E L'ATTENZIONE OFFERTA
2026-03-08
Personale disponibile e gentile
2026-03-08
Agradecer que hoy nos hayan buscado y facilitado el traslado desde Florencia a aeropuerto de Bolonia
2026-03-07
Yes! The three ladies in the restaurant (two older and one younger), at the breakfast, they were so kind, nice, helpful, always happy and smiling to our child. They really make a difference and made us feel welcome and like we are at home. The reception staff were also very polite and helpful. You have great employees! 😀
2026-03-07
El trato del personal es muy bueno y agradable
2026-03-05
Tutto positivo
2026-03-05
personnels à l'écoute et très courtois
2026-03-05
personale cordiale
2026-03-04
You were all very helpful and we enjoyed our stay there!!! Thank you to all of the staff!
2026-03-03
Vorrei esprimere i miei complimenti alla Direzione per l’estrema gentilezza e disponibilità dimostrate, e per l’attenzione nell’indirizzare e formare il personale. Ho trovato tutto il personale sempre estremamente educato, cortese e sorridente, un chiaro segno della cura e della professionalità con cui viene gestita la struttura.
2026-03-02
Ho fatto un' ottima esperienza, ho fatto una recensione su TripAdvisor Complimenti
2026-03-02
Un gran hotel, muy bien situado. Todo el equipo muy amable. Instalaciones muy nuevas. Todo muy limpio. Lo recomendaré sin duda a mis amigos que quieran viajar a Florencia.
2026-03-01
Personale molto gentile e disponibile
2026-03-01
Many thanks to all the hotel personnel, everyone was absolutely charming and we had a very pleasant stay!
2026-03-01
Muy buena atención por el personal.
2026-03-01
Ottima accoglienza. Personale preparato gentile e disponibile.Soggiorno piacevolissimo. Complimenti!!
2026-03-01
Buona organizzazione, ottimo staff
2026-02-27
Alle waren zuvorkommend und freundlich, und wir waren sehr zufrieden.
2026-02-27
Le personnel d accueil est souriant très aimable et très efficace un grand merci pour ce professionnalismremerciements pour le personnel du petit déjeuner vraiment très aimable et agréable service de qualité
2026-02-23
Personnel d accueil tres aimable et efficace.
2026-02-23
The staff on reception were kind welcoming and very professional. We received useful adivi e and suggestions from them .
2026-02-20
Personale molto gentile e disponibile
2026-02-19
merci pour l'accueil et l'accompagnement tout au long du séjour. Un grand merci pour le geste attentionné pour la st valentin
2026-02-17
All Was perfect.
2026-02-15
Vielen Dank! Sehr freundliche Mitarbeiter die jederzeit helfen.
2026-02-12
Thanks for getting a rose and chocolates for my wife's birthday
2026-02-11
Buena atención y servicios
2026-02-11
Please extend thanks to all staff at desk, cleaning service and breakfast. Everyone friendly and smiling
2026-02-10
It is so rare to find a hotel where the staff is so pleasent and willing to provide a wonderful stay for their guests. We would like to thank the following staff especially. Rosanna when we checked in. She went above and beyond to provide a room that would help my wife who is disabled. Eleana our housekeeper who provided us with excellent service for our entre stay. Elisabetta and Dori in the dining room where we had breakfast. They made every morning pleasent and provided a wonderful way to start your day. Niccolò at the front desk. Who was a terrific help when we needed it to get tickets and information for a performance we wanted to see. It was absolutely terrific
2026-02-10
El hotel está muy bien ubicado y el personal es súper amable. Un 10 todo en cuanto a la estancia. No es un hotel súper moderno, pero las habitaciones son cómodas, está cerca del centro, y, sobre todo, los trabajadores son súper amables. Repelería sin duda.
2026-02-09
All the staff were super friendly and helpful. A real delight to stay with you
2026-02-08
Ringrazio tutto il personale per la professionalità e cortesia
2026-02-08
Grazie per il Vostro staff molto gentile e dispobinile. La stanza era molto bella e pulita. Albergo molto bello.
2026-02-07
Faccio i complimenti a tutto la staff, sia della reptions che del ristorante, sempre molto cortesi e professionali. Piccolo neo al momento del Check-In
2026-02-06
Fue una excelente decisión al alejir el Grand hotel adriatico. Si algún otro hotel en España y Francia nos había sorprendido, este hotel superó a todos los anteriores. Amabilidad, higiene, servicios, habitación impecable Nis vamos felices y lo recomendaremos
2026-02-05
The staff was always lovely, especially the people present at the breakfast since I mostly interacted with them.
2026-02-05
Great stay. Everything went smooth...easy check in, easy check out....nice helpful staff...room.quickly cleaned up. I loved my stay.
2026-02-05
Thanks for the service
2026-02-04
Gentilissimi e disponibilissimi durante le procedure di check-in e check-out.
2026-02-04
grazie del servizio
2026-02-04
thanks for the nice room and breakfast service!
2026-02-03
Complimenti per tutto siete molto gentili e sempre disponibili per tutto siamo state non bene ma super benissimo nel vostro hotel e spero tanto di ritornarci!
2026-02-01
Albergo è bellissimo, staff gentile e disponibile. Grazie
2026-02-01
Grazie per l'accoglienza e la gentilezza
2026-02-01
.
2026-01-31
The breakfast staff – notably Dori, Christina, Elisabetta, Sameera and Kristina - did an excellent job every morning.
2026-01-31
Personale gentilissimo, presente,e molto efficiente Complimenti
2026-01-31
Ringrazio per la cortesia, l’educazione e l’attenzione al cliente.
2026-01-29
Gracias por la atención
2026-01-28
Grazie mille per la rapidità della prenotazione e per aver risposto a tutte le richieste
2026-01-25
Your staff was wonderful. The staff at breakfast was attentive kind and friendly
2026-01-25
ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΗΤΑΝ ΕΚΠΛΗΚΤΙΚΟ, ΠΟΛΥ ΚΑΘΑΡΟ ΚΑΙ ΜΕ ΠΟΛΥ ΕΥΓΕΝΙΚΟ ΠΡΟΣΩΠΙΚΟ. ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΑΡΚΕΤΑ ΙΚΑΝΟΠΟΙΗΤΙΚΟ.
2026-01-24
tutto bene, grazie!
2026-01-24
Ottima accoglienza, personale ok
2026-01-22
Very agreeable service provided by front desk staff. The very nice room on level 7 was a bit dated and the elevator to get there was a bit slow
2026-01-19
Freundliche Mitarbeiter
2026-01-18
Molto gentili, accoglienti, personale, abbastanza preparato per il luogo che era
2026-01-18
Lo staff sia della reception sia della sala colazione si è distinto per cortesia e disponibilità. Ottimo il livello di pulizia della camera. Grazie
2026-01-18
Tutto ottimo
2026-01-16
All the staff we interacted with were very pleasant and helpful, without exception. This is a big plus for the hotel.
2026-01-16
The artist plays the piano in the bar every evening. We thank Anastasia for her wonderful performances of works by Chopin, Mozart, and modern authors.
2026-01-16
complimenti per cortesia e gentilezza dello staff, molto apprezzato i buoni per Museo strozzi
2026-01-13
Grazie per la squisita ospitalità
2026-01-11
The entire team was so nice and helpful. We felt very welcomed, the accommodations were amazing and we had everything we needed and more. When we find ourselves back in Florence, we'll definitely stay again in the Grand Hotel Adriatico.
2026-01-09
Everything was wonderful!
2026-01-09
The employees are always kind and helpful, thanks to all employees.
2026-01-07
Masismo at reception was a fantastic ambassador for your hotel. Welcoming, friendly, helpful, polite, knowledgeable and charming. He took time to inform us on everything that we needed to know when we asked him. We will return because of him, a credit to your Team. The other gentlemen at reception were also friendly & helpful.
2026-01-06
Accoglienti e gentili
2026-01-04
Marco è eccezionale
2026-01-04
Appreciate your attentive caring and solving any of my concerns .
2026-01-03
Tutto il personale è stato molto accogliente, sorridente e disponibile. Grazie!
2026-01-03
calorosi complimenti e un grande grazie per la professionalità, gentilezza e familiare accoglienza di tutto lo staff: reception, il personale della colazione e del ristorante sempre molto attenti, premurosi e anche molto affettuosi nei nostri confronti, il personale delle camere per l'accurata pulizia e disponibilità: con le nostre amiche abbiamo trascorso un CAPODANNO sereno e gioioso in un ambiente accogliente e familiare.
2026-01-01
Thank you
2026-01-01
Complimenti x la gentilezza, la disponibilità e la professionalità degli addetti alla reception
2026-01-01
Très bon accueil, service, rien à dire
2025-12-30
Nous avons passé un très bon séjour
2025-12-30
Disponibilite et gentillesse du personnel, calme et insonorisation des chambres. Confort general.
2025-12-25
Buona la disponibilità nelle varie richieste
2025-12-25
🙏🙏🙏👍👍👍
2025-12-24
Funcionários atenciosos, hotel limpo e organizado, tudo muito bom. Mantendo a qualidade atual já é garantia de sucesso.
2025-12-23
Todo perfecto Super amables
2025-12-23
La estancia ha sido genial, desayuno excelente, habitación y baño muy limpio, artículos de cortesía del baño bastante buenos, así como el hervidor, los tés y cafes
2025-12-23
Tutto lo staff della reception molto gentile e disponibile
2025-12-21
camera pulita e profumata. Accoglienza cordiale e professionale. grazie
2025-12-21
Grazie per aver gestito molto bene il cambio camera per un problema al bagno. E complimenti alla dipendente (di Sesto Fiorentino, non so il nome…) che ci ha servito le colazioni per la cortesia, l’accoglienza e la simpatia. Torneremo!
2025-12-21
Excellent hosting climate, service, support, communication. Congratulations to people that always create the difficult to match value
2025-12-15
Great and attentive stuff, a very pleasant hotel
2025-12-14
Ringraziamenti e Complimenti per aver risolto il problema di quando, entrando in stanza dopo il check-in, abbiamo notato la perdita d'acqua da un tubo in bagno e asciugato il pavimento che aveva molta acqua. Anche grazie per il servizio di check-in e check-out.
2025-12-13
Ringraziamo per la gentilezza, cortesia e disponibilità di tutto lo staff, dal personale addetto all'accoglienza a quello della ristorazione. Il nostro soggiorno è stato ottimo da tutti j punti di vista, prova ne sia che siamo tornati una seconda volta. Unico neo, non a voi imputabile, è che purtroppo la zona non rispecchia pienamente il livello dell'albergo. Cordialmente
2025-12-13
Personale perfetto e cortese
2025-12-13
privacy perfetta da parte di tutto il personale
2025-12-12
Agradezco el buen recibimiento y trato por parte de todo el personal.
2025-12-11
Gracias por una estancia tranquila y una habitación limpia y cómoda para descansar.
2025-12-10
Спасибо!
2025-12-09
Personal muy amable Cama.estupenda
2025-12-09
Buonasera , volevo ringraziare tutti molto cortesi , disponibili sempre con il sorriso e staff molto competente . Consiglio ad amici e parenti il vostro albergo
2025-12-09
Very nice people at you hotel!
2025-12-08
Grazie per accoglienza e camera, ha soddisfatto i nostri bisogni
2025-12-08
Fijn hotel en vriendelijk personeel
2025-12-08
Breakfast was good ! Waiters were very kind and agreable Employees from counterdesk also very helpful and kind
2025-12-05
La gente de recepción muy amable.
2025-12-04
Das Personal ist zuvorkommend und sehr freundlich.
2025-12-03
Il personale alla reception è stato molto gentile e professionale. Si è dimostrato molto attento a soddisfare le mie richieste relative ad un evento speciale che abbiamo festeggiato. Molto apprezzato l upgrade della stanza e il parcheggio auto escluso dal conto del soggiorno in fase di check out. Delle belle attenzioni verso il cliente
2025-12-02
Collaborazione ZTL e parcheggio
2025-12-02
Desidero ringraziare in modo particolare il personale della sala colazioni, davvero importante essere in grado di far iniziare bene la giornata al cliente. Davvero super in tutto: gentilezza, attenzione, rapidità, efficienza... e sempre con il sorriso!!!
2025-12-02
Merci pour l'accueil et l'amabilité du personnel
2025-12-02
Gracias por su atención
2025-12-02
Très aimables
2025-11-30
Una sola notte, ma accompagnata dalla vostra gentilezza è stata veramente piacevole.
2025-11-30
Grazie per l'ospitalita'
2025-11-29
Merci pour la gentillesse et la serviabilité de tout le personnel, à la réception et au restaurant.
2025-11-28
Grazie per la consueta cortesia e le preziose imformazioni/suggerimenti fatici
2025-11-23
You gave us a great time in Firenze.
2025-11-23
Bon accueil, bon confort, établissement bien tenu.
2025-11-20
Siete stati gentili grazie
2025-11-20
Merci.
2025-11-20
Thank you very much! Everything was very fine!
2025-11-17
E un ottima struttura facilmente raggiungibile dalla stazione ferroviaria e vicino ai vari monumenti
2025-11-17
Good service, very clean rooms, very good location. Perfect stay. Thank you.
2025-11-16
Disponibilità, cortesia e professionalità. Indice di un attaccamento al lavoro non indifferente. Grazie veramente!!!
2025-11-15
Tout était parfait, depuis notre arrivée jusqu'à la fin de notre séjour. Le personnel est très aimable, très professionnel et très disponible. Excellent accueil également au service du petit déjeuner où toutes les personnes que nous avons rencontrées ont été très disponibles, efficaces et souriantes. Un vrai plaisir d'avoir pu séjourner dans votre bel établissement et nous avons adoré découvrir votre magnifique ville. Florence est un trésor de merveilles en tous genres, nous y reviendrons !
2025-11-14
Very friendly welcome and help in all issues
2025-11-14
A staff of your front desk was helpful for making our sightseeing plan for walk I’d like to say very thanks to him
2025-11-13
Very very kind personnel and very polite! Breakfast was superb! Very quiet clean room aksi!
2025-11-12
Thank you for a very enjoyable stay. The hotel was much more than we expected. We will recommend to friends if they ever visit Florence and we hope to return one day
2025-11-11
Merci a toute l’équipe surtout le service et l'accueil parfait et plein de politesse d’attention et de politesse vraiment merci pour ce séjour dans cette magnifique ville de firenze
2025-11-09
Ho prenotato per me e per tre mie colleghe professoresse. Ho ricevuto solo complimenti, che vi trasmetto ora. Tutto così curato e naturalmente raffinato. Grazie!
2025-11-08
Grazie per l'accoglienza e la gentilezza del personale. Molto apprezzata la pulizia dell'hotel. Adeguato il rapporto qualità/prezzo.
2025-11-03
Your hotel was very nice and your staff very polite and helpful. The hotel is situated near the city centre . We will recommend it to Our Frieden.
2025-11-03
Special Thanks to the whole staff of this amazing hotel. Each request was handled properly and very fast, which is so appreciated. And also special and huge thanks for my birthday cookies :) That was so sweet from your side and ... very tasty :)
2025-11-02
We thoroughly enjoyed our stay at your wonderful hotel. Rooms were very comfortable, spacious and quiet. All the staff were pleasant and helpful. Location was perfect for us, close to the train station and the river. We are looking forward to our next stay on November 9th.
2025-11-02
Gentili, profesionali
2025-11-02
It was very nice at your’s. All the friendly personal.we have very enjoy the athmosphere , The Fine breakfast. Best!!. Thank you very much
2025-10-30
Lady who is I think kind of a manager in Opera restaurant (30-40 yrs old with brown hairstyle and always smiling, wearing blue suite) was very kind and proactive in providing us service. I wish to compliment her.
2025-10-30
Velmi příjemná atmosféra počínaje recepcí, poté snídaně a večeře v hotelu. Milý a vstřícný personál. Děkujeme.
2025-10-30
Excellent hotel with wonderful facilities. The restaurant for evening meals was superb.
2025-10-26
Grazie a tutti della gentilezza. La competenza è prevista in un hotel di quel livello, ma la gentilezza è sempre un regalo
2025-10-20
Fuimos a cenar al restaurante y es un 10. Tanto el trato del personal como la comida. Un 10 al restaurante.
2025-10-20
The management for the check in were extremely helpful and welcoming.
2025-10-19
Complimenti per la cordialità e l'efficienza
2025-10-16
Personnel très agréable et aimable
2025-10-16
This hotel is a very well organized system.The staffmembers are polite and nice.thanks for your great hospitality.
2025-10-15
Great location and satisfied with our stay.
2025-10-15
Bed was incredibly comfortable. Staff were very helpful
2025-10-13
Complimenti per l'accoglienza e l'attenzione alla clientela che proviene dalla Cina
2025-10-13
Complimenti al servizio ristorante che ha soddisfatto anche richieste particolari
2025-10-11
Un grand bravo à tout le personnel de l’hôtel. Je ne manquerai pas de réserver à nouveau ou conseiller cet hôtel pour les personnes désirantes visiter votre belle ville
2025-10-07
Your staff is amazing, very helpful, friendly and supportive.
2025-10-05
Grazie
2025-10-05
Vi ringrazio per l’ospitalità e la gentilezza
2025-10-01
Thank you for making our short stay in Florence so comfortable. Our first visit but I wish I would have planned more time there. We will return again .
2025-09-28
Had a great time thank you all
2025-09-26
Wir hatten die Tage in Florenz sehr genossen. Ihr Personal war stets sehr zuvorkommende und auch hilfsbereit.
2025-09-22
Super nettes Personal,alles war bestens.
2025-09-16
Francesca greeted us at arrival and was very helpful. We also got a great recommendation for dinner.
2025-09-14
Upon arrival, we were greeted by a younger gentleman who was beyond helpful and very nice! Upon checkout Emanuele made it a smooth and easy process! All of the staff we had encounters with were polite, pleasant and made us laugh.
2025-09-12
Nice stay in a nice hotel the reception was very nice and helpful
2025-09-12
Thank you. Lovely staff throughout.
2025-09-10
A wonderful experience, thank you!
2025-09-10
The personal staff very nice Thank you everybody !
2025-09-09
Such great care! Thank you!
2025-09-08
To all the staff members and Management. thank you to have made my stay a memorable one
2025-09-07
Ho ricevuto un'ottima attenzione da parte dello staff nell'arco del soggiorno per un weekend romantico dove anche i dettagli sia del servizio sia della stanza sono stati ben curati.
2025-09-04
Thank you so much all of you for upgrading me to a room with the facilities that I was needing and did not know they exist here.
2025-09-04
Excellent service and cleanliness.
2025-09-03
Thanks for the great service
2025-09-02
Accueil et service parfait
Optimal
Aree comuni e servizi
Soddisfazione globale e informazioni generali
Prenotazione e accoglienza
Sistemazione
Colazione e servizi di ristorazione
2026-08-30
Super gentili tutti, dal bar al personale per la colazione