Hotel Centrale

2026-10-22

Sehr freundliches Personal, saubere Zimmer mit guter Ausstattung für jedes Budget. Tolles Frühstücksbuffet.

2026-10-21

Staff were friendly and helpful

2026-10-20

Your reception staff were especially good. They were friendly, helpful and cheerful. They are a credit to your brand.

2026-10-18

Front desk staff were always friendly and extremely helpful.Wiat staff in restaurant at breakfast were attentive and speedy. We enjoyed our stay at your hotel. Thank you

2026-10-16

Thanks for making our stay pleasant.

2026-10-15

Carla

2026-10-14

Especialmente destacar la excelente atención de la srta venezolana. Lamentablemente no recuerdo su nombre. Está ayudando en la atención del desayuno y reservas. Excelente atención !!

2026-10-14

Thank you all for your kindness and support during my stay at the hotel. Everything was wonderful! 🩷

2026-10-13

Everyone was pleasant, helpful and professional.

2026-10-12

Personale istruito bene

2026-10-12

Excellent customer service by the front desk personnel!!

2026-10-12

Excellent service in every way Front desk was incredible Breakfast was outstanding

2026-10-10

Reception staff were all incredibly helpful

2026-10-09

Irina was excellent, very welcoming and helpful. She is a great asset

2026-10-09

War wie immer sehr angenehm.

2026-10-08

Thanks some more English speaking channels on cable just for basics

2026-10-08

Vi ringrazio molto per l'ospitalità ed il soggiorno nel suo complesso è stato veramente eccellente.

2026-10-07

The staff were very polite and helpful. The room was perfect. The breakfast was varied and plentiful and service exceptional. Thank you.

2026-10-06

Doaa was absolutely a highlight at the start of our 14 day trip across Europe . She was eager to assist and provide local information we needed. She is an asset to your team.

2026-10-06

Very pleasant stay lovely and clean the reception staff very nice and helpful. I feel the breakfast which was extra was a let down as only hot food was scrambled eggs and bacon and a bit too dry by the time we got into breakfast.

2026-10-05

I loved the welcoming and positive attitude especially from the person who we first met. I don’t recall her name but she is the one from Venezuela

2026-10-05

the manager was a delight to chat with

2026-10-05

Nice hotel and staff very friendly and helpful.

2026-10-03

Superb quality , staff were amazing. DOA/Dao on arrival was amongst the best receptionist encountered over 100’s of hotel stays. Engaging, welcoming , helpful, professional . Likewise the morning receptionist . Your greatest assets.

2026-10-03

We really enjoyed our stay. Lovely hotel, nice location in the old town but not too far from the station if needed. Very helpful staff and nice breakfast.

2026-10-01

Thank you for a lovely stay

2026-09-28

Receptionist was extremely helpful and polite great front of house staff

2026-09-25

Un ringraziamento particolare alle ragazze della reception per la precisione nelle spiegazioni e per l’accoglienza

2026-09-23

Sehr zuvorkommende Mitarbeiter Freundlich und hilfsbereit DANKESCHÖN

2026-09-23

Best breakfast we had during the holiday and the accommodation was spacious with clean and fluffy towels, robes etc. The only thing missing was a view but we didn’t mind that

2026-09-22

Very nice all together

2026-09-22

Siamo stati a Tirana per una notte, durante il nostro viaggio per andare a fare l’esperienza con il trenino rosso, e abbiamo scelto questo hotel per il nostro soggiorno. Una piacevolissima sorpresa! Hotel nuovissimo, molto curato e in una posizione comodissima, proprio in centro a Tirana. Gli ambienti sono moderni, eleganti ma allo stesso tempo molto accoglienti. Ci ha colpito anche il personale, giovane, gentile e molto disponibile, che ci ha fatto sentire subito a nostro agio. La mattina abbiamo trovato una buona colazione, perfetta per iniziare la giornata. È un posto che trasmette una bella energia: giovane, moderno, carino e accogliente. Per una notte o anche per un soggiorno più lungo a Tirana, lo terrei sicuramente in considerazione. Esperienza molto positiva, consigliato! ❤️

2026-09-21

The front desk attendants were always so kind and helpful

2026-09-19

THANK YOU IT WAS ALL WONDEFUL!

2026-09-18

Lovely stay, lovely staff

2026-09-18

A big thank you to your receptionist for solving our luggage issue for us. We had to purchase a new bag and dispose of the damaged one. We were made to feel very welcome and looked after.

2026-09-18

Excellent staff

2026-09-16

The 2 women at the front desk for very helpful! We wanted to hike to Villa de Tirano and find a place to eat and sample wine on a Monday. They knew how a great restaurant there and made reservations for us. We had a wonderful time that day!

2026-09-13

Hervorragende MitarbeiterInnen an der Rezeption!

2026-09-11

Reception staff were so friendly and helpful! We wished we had stayed longer.

2026-09-11

Just to say all the staff were great keep up the good work. Kindest regards David and Linda Blower,

2026-09-09

Accueil excellent

2026-09-08

Please pass on our thanks to Doaa. She arranged a packed breakfast for us. She was so kind

2026-09-07

The desk staff was very pleasant and helpful.

2026-09-06

Gentilezza del personale della reception

2026-09-06

Thank you so much for such a lovely stay. Thanks for you kindness and really nice way to be. Thanks for helping me with some salty snacks in the evening, even though you didnt have any for sale.

2026-09-06

Doaa was so helpful

2026-09-06

Grazie! We had a Lovely stay

2026-09-05

Wonderful few days at your hotel! My wife and I thank you!

2026-09-05

Carla / Doaa very friendly and helpful

2026-09-04

We really enjoyed our stay. Staff were friendly and helpful & the breakfast was excellent.

2026-09-02

Bravo

2026-09-02

Très bon accueil sourire gentillesse efficacité

2026-09-01

All of your staff were very helpful - always with a smile!

2026-09-01

Thank you for the stay. Great location and staff.

2026-08-30

Ringrazio per l’attenzione e professionalità gentilezza da parte di tutti

2026-08-30

Thank you very much to girl at reception desk on Friday evening 28th of August for her assistance and thank you to the waitress at breakfast on 29th August. Both ladies were very friendly and professional

2026-08-29

The lobby always smelled so good.

2026-08-26

staff was very courteous and helpful

2026-08-26

Staff were lovely and efficient and made some great suggestions of things to do in the area.

2026-08-23

Compliments for the hole staff but the special ones are for the girl who worked at the reception desk and could speak Polish. Very helpful.

2026-08-21

Zimmer und Betten sind sehr gut Frühstück super!

2026-08-21

Grazie del servizio attento e premuroso nell'assisterci in ogni esigenza. Buon lavoro

2026-08-21

Staff were extremely helpful and very welcoming. Nothing was too much. Would highly recommend your accomodation.

2026-08-20

Tutto perfetto, complimenti

2026-08-20

Un complimento speciale a Doaa per la corteggia e professionalità dimostrata

2026-08-20

Una menzione d’onore a Doaa, che con la sua impeccabile professionalità, cordialità e gentilezza ha reso la nostra prenotazione memorabile. Ritorneremo sicuramente proprio per lei.

2026-08-17

Thank you for a lovely stay!

2026-08-16

You are the best! Thank you all of you again!

2026-08-16

Thank you for your welcome, bringing an extra towel & milk to our room, and the suggestions of where to eat and drink. It made a real difference to our short stay.

2026-08-13

Sobre todo a las dos recepcionista Dooa y la chica latinoamericana que no mi ricordo il nome scusa però sì ricordo de ambas la amabilidad y eficiencia felicitaciones fue muy grato conocerlas gracias

2026-08-13

grazie per la disponibilità e la cortesia durante la problematica intercorsa

2026-08-12

Very kind and friendly staff and very helpful and polite frontdesk

2026-08-11

Personale molto cordiale e disponibile. Massaggiatrice molto brava

2026-08-10

Ringrazio tutto Il team per l accoglienza e la gestione durante il mio soggiy

2026-08-08

Irina and Carla were so kind, hospitable and very friendly! Thank you so much, Kelly

2026-08-07

Un grazie personale ad Irina, alla sua professionalità, cortesia e simpatia.

2026-08-03

The staff handling of the power failure was top notch. Fully prepared when our group returned in the dark

2026-08-02

Thanks to the manager and the front office staff who tried their best to help when the power went off for 4-5 hours. We had a Pleasant & comfartable stay.

2026-07-31

Ringraziamo la ragazza della reception che con il suo intervento ci ha liberati dal blocco dell ascensore durante il blackout della rete elettrica , nel quale mancava l'aria

2026-07-30

Thank you.

2026-07-30

Muchas gracias pir hacernos la estancia tan agradable. Sois muy amables y profesionales

2026-07-30

Muy amables y con una sonrisa siempre atendieron todas nuestras peticiones

2026-07-28

Front desk staff were wonderful. Also the breakfast attendant was prompt with the caffe request

2026-07-28

Staff was wonderful and breakfast the best

2026-07-27

Es war einfach alles suuuuuper. Herzlichen Dank

2026-07-26

Bert friendly and helpful.

2026-07-26

Super Empfang durch die junge Rezeptionistin

2026-07-22

Extremely professional, polite and knowledgeable staff, especially Irena.

2026-07-21

Thank you for a lovely stay and to our receptionist for the recommendation of the Parravicini Restaurant for dinner, superb!!

2026-07-21

The hotel was everything we needed it to be and all the staff were very welcoming and friendly.

2026-07-21

Very friendly, efficient and professional throughout

2026-07-20

El hotel es maravilloso, la atención es magnífica.

2026-07-19

Breakfast staff was pleasant and efficient

2026-07-18

Thanks for being there for us and making sure that we were looked after

2026-07-18

Thank you. You were all very helpful and courteous.

2026-07-17

Staff very helpful

2026-07-14

Sehr freundliches Personal

2026-07-14

Es war super, dass unser Wunsch nach zwei Zudecken sofort erfüllt wurde.

2026-07-14

Sadly our trip was a trip of a lifetime. This is why we won’t be returning to Tirano, however i will happily recommend the hotel to others. The whole team were incredibly friendly, welcoming and helpful.

2026-07-13

Thank you so much for a wonderful stay in Ancona, the hotel was lovely, the staff outstanding and the city a gem.

2026-07-11

Der Auftenthalt in ihrem Hotel war wirklich angenehm, super nettes Personal. Auch das Frühstücksbuffe war sehr lecker, sogar mit Kaffeebedienung. Auch die Restaurantsempfehlung war gut, wir sind total zufrieden.

2026-07-10

Es hat uns sehr gefallen im Hotel und der Umgebung wie das Grotto, Bad, Palmenwald sowie der Lage.

2026-07-09

very friendly and welcoming staff! Congrats!

2026-07-09

Tks 🙏

2026-07-08

The receptionist and breakfast staff were really friendly and helpful. They were polite and dealt with our questions very professionally and promptly

2026-07-08

Breakfast team fabulous. So friendly and welcoming

2026-07-06

Tutto impeccabile

2026-07-05

The staff service was wonderful, I am sorry I didn't get her name.

2026-07-05

Everyone there was pleasant and helpful! Very accommodating! The Massages Therapist was amazing! Loved the flavored water!

2026-07-05

Front desk staff and manager were excellent

2026-07-04

Thank you for the most wonderful stay at your hotel. Special thanks to the amazing young lady working on reception the afternoon we arrived. She gave us such a warm welcome and a much needed glass of fruit infused water..such a lovely touch. She explained everything to us so clearly, plus advice on where we could have an evening meal. Later that evening on our return, she helped us again with giving us something me fresh milk. Nothing was too much for her, so helpful, friendly & professional..an absolute credit to your amazing team.

2026-07-03

Gentile Direzione dell'Hotel Centrale, mia moglie ed io al termine del nostro soggiorno di tre notti desideriamo esprimere la più sincera gratitudine per la splendida accoglienza ricevuta. Siamo stati davvero molto bene e conserveremo un bellissimo ricordo del vostro hotel. Abbiamo apprezzato non solo la qualità della struttura, ma soprattutto la cortesia, la disponibilità, la professionalità e l'attenzione con cui siamo stati accolti e seguiti durante tutto il soggiorno. Sono quei piccoli gesti di premura e di autentica ospitalità che fanno sentire gli ospiti a casa e che rendono un soggiorno davvero speciale. Desideriamo ringraziare di cuore tutto il personale dell'Hotel Centrale per l'impegno e la passione con cui svolge il proprio lavoro. Porteremo con noi un ricordo molto caro di questi giorni e della vostra squisita ospitalità. Conserveremo nel cuore il ricordo della gentilezza, della disponibilità e del calore umano che abbiamo ricevuto, e ci auguriamo di poter tornare presto a farvi visita. Con i nostri più cordiali saluti,

2026-07-02

Complimenti per la professionalità e cordialità, tanto all'accoglienza quanto alla colazione. Molto bene

2026-07-01

Everyone was very helpful and professional.

2026-07-01

We had a wonderful stay at Hotel Centrale in Tirano. The staff was professional, friendly, and exceptionally helpful from check-in to check-out. Our room was clean, comfortable, and well maintained, making it a great place to relax before our Bernina Express trip. The hotel’s location is excellent, within easy walking distance of the train station, restaurants, and the historic center of Tirano. We would gladly stay here again and highly recommend Hotel Centrale to anyone visiting the area.

2026-07-01

Hotel Centrale was one of the cleanest hotels and nicest hotels we’ve ever stayed at. we travel a lot .The staff was very very helpful and kind

2026-06-30

Las de la recepción muy amables , la del restaurante tambien y la de la limpieza del cuarto el domingo muy honesta y trabajadora quede muy contento con sus servivios evelente hotel y muy recomendable

2026-06-26

Service from the front desk was outstanding!

2026-06-24

Bravo à votre personnel d'accueil

2026-06-23

Muy agradecidas con todo el personal y el trato muy lindo y detalles que tuvieron , desde la Gerente Irina, las niñas de recepcion Doaa Assia Victoria y Sheila que nos atendió super bien en el area de restaurante. Definitivamente la mejor opción para nuestra estadía en Tirano. Quedamos encantadas con la atención.

2026-06-23

È stata un'esperienza bellissima....paesaggi mozzafiato .. Ottimo albergo....ottima colazione... Personale fantastico....l'accoglienza che ci avete riservato...con i vostri sorrisi e il vostro calore non la dimenticherò mai ❤️

2026-06-19

Wonderful staff We wish we could stay longer

2026-06-18

Enjoyed our one night stay with you. Staff very pleasant and helpful

2026-06-13

The young lady who helped sort out our trains was super. She was so friendly and patient and did all she could to help.

2026-06-13

Thank you for a wonderful stay

2026-06-11

The receptionist who was on when we arrived was lovely and very welcoming

2026-06-11

As mentioned previously

2026-06-10

The staff was very welcoming and helpful.

2026-06-09

Many thanks to the reception hostess who checked us in and suggested some great local restaurants. She was very helpful, I’m sorry I did not catch her name.

2026-06-08

The reception staff were all so friendly and helpful they made our stay very pleasant.

2026-06-07

Lovely hotel. Gorgeous decor. Very courteous and friendly staff. Enjoyed the breakfast buffet, and in particular the bacon was top-notch.!

2026-06-07

Thanks to the three young women who welcomed us and served us throughout our 3-day stay. Five star service!

2026-06-03

Excellent staff and very helpful thanks

2026-06-02

Staff were friendly and helpful

2026-05-31

Sehr geehrte Damen und Herren wir waren mit den Leistungen und ihrem Personal sehr sehr zufrieden. Vielen Dank für den hervorragenden Service.

2026-05-30

Great service and everyone was so helpful and lovely. Gracie. 🧡

2026-05-30

They were very kind and helpful.

2026-05-28

Besonders nette und hilfsbereite Mitarbeiter, vielen Dank für den Service

2026-05-27

Away friendly and helpful

2026-05-27

...

2026-05-27

Wonderful stay though too warm and couldn’t lower temperatures in room. Made it difficult to sleep.

2026-05-25

Good location, very friendly and welcoming. We left early for train so didn’t have breakfast. Cute room, small but adequate for 1 night stay.

2026-05-25

All of the young ladies who were at the front desk were very helpful.

2026-05-22

Many thanks for arranging our laundry service and taxis during our stay.

2026-05-22

.

2026-05-22

Excellent welcome and breakfast

2026-05-21

Grazie x l'accoglienza e la professionalità di tutto lo staff🩷

2026-05-21

grazie per la cordialità e la professionalità

2026-05-20

Victoria was amazing and very professional. She is a kind young woman with a bright future Wishing her all the best for her future endeavours. All the best Victoria

2026-05-20

Staff are great, well located hotel;. Well done.

2026-05-18

Reception staff were excellent and very helpful

2026-05-17

What a woman and welcoming staff you have!

2026-05-17

Very friendly and helpful Also the woman who runs the spa was very friendly, professional and competent

2026-05-15

Good job!

2026-05-15

Thankyou to Irina, she was great on our checkin, very friendly and her English was terrific

2026-05-12

Entire stay was wonderful and sincerely appreciate the recognition of my birthday with the kind note and chocolates!

2026-05-12

the staff were all excellent spoke very good English, were polite, helpful, and professional also liked the salted peanuts offered at the reception desk

2026-05-11

Mille grazie für unseren Aufenthalt. Wir haben uns sehr wohl gefühlt!

2026-05-11

Muy buena atención de todo el personal!!!

2026-05-08

I loved your bath products - shampoo, conditioner etc. the candies were delicious. And thank you for an affordable glass of wine and cappuccino. Breakfast was perfect. Thanks for everything!

2026-05-08

A wonderful place to stay! Thank you to all of your hard-working staff. I enjoyed my stay very much.

2026-05-08

The front desk staff was very accommodating and managed to get us into our room early which was greatly appreciated as one of us was ill.

2026-05-06

Personale della Reception gentile, cortese e simpatica

2026-05-06

Staff were extremely helpful

2026-05-05

We were made to feel very welcome on arrival.

2026-05-05

Sehr professionelles, freundliches und hilfsbereites Personal

2026-05-03

Very nice hotel, with a super friendly and helpful staff.

2026-05-03

The manager fixed the drain in our shower immediately. Grazie Mille!

2026-05-02

Excellent staff. Friendly, cheerful and helpful.

2026-05-02

Excellent

2026-05-01

I would like to thank the woman at the front desk for helping me with a working charging cable. Mine was not functioning

2026-04-30

What a lovely hotel

2026-04-28

Un ringraziamento per averci fatto sentire come a casa nostra. Un saluto

2026-04-26

Excellent staff. Friendly and knowledgeable. Always smiling. Sauna hour was extremely relaxing and I am so glad I did it. Thank you for a most enjoyable stay.

2026-04-26

I enjoyed my stay at your lovely hotel. If I’m ever back in the area, I would most certainly stay again.

2026-04-25

Wonderful reception staff. Very friendly.

2026-04-24

A delightful welcome on arrival by Azia , beautiful room, good breakfast .all perfect , Thank you x

2026-04-23

La estadía fue corta pero excelente, todo impecable, la ropa de cama....un sueño!! En el desayuno con la amabilidad de Sheila fue más que agradable. Fuimos atendidos en recepción: check-in y check-out por Asjia e Irina, ambas muy profesionales, excelentes anfitrionas, Sin dudar recomendaré a clientes y amigosvy personalmente pienso volver a Tirano, gracias x hacer más agradable

2026-04-21

We were 100% satisfied with our stay and would not hesitate to recommend the hotel. Will pass on our commitments to Trailfinders.

2026-04-21

We had a lovely stay at your hotel, your front of house staff were excellent. We would definitely recommend your hotel to anyone going to Tirano

2026-04-20

The reception team was excellent! Very friendly and welcoming.

2026-04-20

Breakfast hostess very helpful to guests. We had a very good stay. Some factors were out of your control such as barking dogs and no air conditioning, both which made sleeping difficult.

2026-04-20

The staff were very gracious! I appreciated the welcome drink Of mint, lemon and pineapple. The staff was professional and kind . The breakfast hostess was attentive, the manager organized and gracious and maid service was thorough. I would give a 10+but the mattress was uncomfortable.

2026-04-20

Wonderful management, my compliments to them! Keep up the great job!

2026-04-20

You were gracious in every area except for NO MENTION OF A FEE FOR LATE CHECK OUT. Which if someone is charged for something they should know up front about it! Not after the fact! Very very bad communication on their part.

2026-04-18

Thank you for a wonderful stay. We were greeted with a very warm welcome and offered a drink. Our room was very clean and comfortable. Breakfast was delicious.

2026-04-17

This was by far the best hotel we stayed in on our trip. Everything was perfect and the lady on reception is a credit to your business

2026-04-16

Agradecimiento por toda la atención recibida desde la recepción, cálida , muy amable y operativa. La atención de todo el personal del hotel. Muchas gracias.

2026-04-16

Victoria was very professional and helpful when we checked in

2026-04-15

Thank you very much to the staff to my email regarding my missing AirPods. The reply was so swift & prompt.

2026-04-15

Staff was very friendly , helpful and professional!

2026-04-13

Thanks to all the staff

2026-04-13

Lovely young woman on reception. So helpful with restaurant information and identifying areas to visit.

2026-04-13

Staff at reception were wonderful so helpful.

2026-04-11

Special thanks to Julia for helping me with my phone calendar settings which were working properly. Lsp for the excellent massage 😊

2026-04-11

Professional & kind

2026-04-11

Excellent stay - thank you.

2026-04-11

We asked about the towel heater at reception the first night. The young lady came up to try to turn it on, which we appreciated; but she had to leave a message for someone to fix it the next day. Overall the staff are very welcoming.

2026-04-11

Staff was very friendly, helpful and polite. Couldn’t have been any better

2026-04-09

As instalações com água saborisada, o café da manhã maravilhoso e diversificado, e principalmente o atendimento de todos os funcionários nota 10. Só dei 9 pois o primeiro quarto que ficamos tinha muita claridade e acordamos cedo devido a isso

2026-04-08

Thanks

2026-04-05

Our stay was wonderful and you staff was excellent.

2026-04-05

Your breakfast fresh fruit was a great bonus. Thanks for offering it.

2026-04-04

I can honestly say every single staff member was a credit to the hotel. Efficient, polite and made time for us. All could speak excellent English, loved the Spa and breakfast was fabulous. Just had a one night stay but was by far our favourite hotel of the whole holiday

2026-04-04

The hotel staff in general are kind and professional,always smiling

2026-04-02

All staff were very welcoming , efficient & friendly welcoming after a long journey offering us refreshments when we arrived . Thank you all

2026-04-02

Merci pour tout.

2026-04-01

Sempre squisitamente gentili e accoglienti.

2026-03-31

Helpful and courteous

2026-03-31

A lovely stay and a lovely hotel. staff were great.

2026-03-29

Thank you for a wonderful stay Whirlpool bath was fantastic

2026-03-29

The woman that greated us on 27th ... a massive thank you and helped us a great deal as soon as we got there regarding restaraunts and sightseeing . The woman chef that fed us ... blimey she was stunning

2026-03-27

Le personnel de l'accueil est très aimable, aussi bien à l'arrivée qu'au départ.

2026-03-26

Really enjoyed our 1 night stay, staff were helpful and friendly. Thank you

2026-03-26

Благодарю за комфортное размещение !

2026-03-22

Lovely service with a smile, clean inviting rooms

2026-03-21

Thanks for making us feel so welcome. Everyone in the hotel were helpful and polite. The room was warm, clean and had wonderful views of the alps too

2026-03-21

Ringrazio per l’attenzione, la disponibilità e la professionalità del personale.

2026-03-20

Lovely stay

2026-03-19

Thanks very much. We enjoyed our stay.

2026-03-19

You’re receptionist was lovely and very charming We enjoyed your hotel very much, we stayed in five hotels on our trip between Geneva and Milano and yours was the best one.

2026-03-19

Absolutely I wanted to thanks the management team, their excellent efficiency made my stay smooth and very rewarding experience. Thank you looking forward to seeing you again soon.

2026-03-18

A lovely hotel with excellent facilities, the staff were so helpful and friendly. Beautiful breakfast in lovely room with nice touches of quality coffee cups cutlery. All made the stay so enjoyable with the attention to detail.

2026-03-17

Please extend superb thanks to your wonderful receptionist Asia. We stayed one night - Sunday. Mr and Mrs Steve Ireland and when I said it was our first wedding anniversary she upgraded us to a beautiful room which was perfect. She was amazing and a real credit to your business. Please share this with her.

2026-03-16

Abbiamo soggiornato all'Hotel Centrale con un gruppo, io ero l'accompagnatrice, posso dire che è stata una esperienza eccellente sotto ogni aspetto. Organizzazione impeccabile, staff cordiale e disponibile, camere confortevoli e di livello, colazione ricca e deliziosa. Tutto gestito alla perfezione. Assolutamente consigliato!

2026-03-16

tutto ottimo

2026-03-16

tutto perfetto grazie 1000

2026-03-16

The welcome was great. Cold glass of water after a rather troublesome journey. Nice place in a nice town.

2026-03-13

Amazing team! extremely helpful, kind and accommodating. Truely made our entire trip more relaxing and memorable!

2026-03-12

Thank you to the reception team. They were excellent

2026-03-11

A small charming hotel in the old town with very good restaurants close by . The staff were very helpful & the room spotless with a comfy bed

2026-03-11

Friendly and very helpful reception staff

2026-03-09

Excellent receptionist/ excellent recommendations / excellent spa staff

2026-03-08

The lady at the reception was great, she optimized the check-in perfect.

2026-03-08

Wonderful stay. The lady on reception was welcoming and very helpful

2026-03-08

Top

2026-03-07

The two girls on the front desk were a credit to your company. So welcoming and charming.

2026-03-07

Très bon accueil avec un petit déjeuner copieux.

2026-03-07

Complimenti per la cortesia del personale di reception e sala colazione

2026-03-07

Overall the hotel is an excellent base and the staff are very professional and helpful. The only let downs were the poor WiFi connectivity, the air conditioning did not work and the bed's mattress and pillows were uncomfortable

2026-03-07

We thoroughly enjoyed our one night stay at the hotel. The room was clean and comfortable, staff were extremely polite and friendly and the breakfast was excellent. Thank you so much

2026-03-06

Staff super gentile e disponibile ha reso il soggiorno ancora più piacevole

2026-03-06

A great hotel, excellent location. Staff friendly polite and helpful. Highly recommended.

2026-03-05

Service impeccable, réception au top, et magnifique séjour à Tirano 👍

2026-03-05

The young woman who checked us in was an absolute success in making us feel welcomed, conveying to us that nothing was too much trouble and being warm, friendly and professional. This attitude continued throughout our stay. The staff attending at breakfast were very good. They were appropriately attentive, noticed when a particular food was low and refilled it, and kept a very good level of availability at all times.

2026-03-05

An excellent welcome. Extremely comfortable room. Helpful staff when asking about places for our evening meal. Very tasty breakfast but the hot food could have been hotter - otherwise a good choice and helpful and very pleasant staff. Thank you.

2026-03-05

Thank you for a lovely stay the young woman on reception was lovely, remembering our names and making us feel very welcome.

2026-03-05

Thanks for a lovely stay...

2026-03-04

Thanks for a great stay

2026-03-04

Very friendly and welcoming and helpful staff

2026-03-02

Come dai risultati dei questionari, son completamente soddisfatto del trattamento riservatoci x la ns " corta" ma intensa vacanza Grazie

2026-03-02

Il personale nella reception giovane e molto gentile

2026-03-01

A huge thanks to the ladies on reception who helped us sort transport to Milan after all the trains were cancelled due to a strike on 28th Feb. They rang around all of the taxi companies and helped arrange taxis when we were all getting rather stressed. They were so kind and helpful and it was much appreciated

2026-03-01

Perfect stay in Tirano at your hotel, everything was perfect, thank you. And thank you for arranging a taxii to Milan when all the trains were cancelled, much appreciated.

2026-03-01

Dankeschön

2026-02-28

Thank you for a wonderful stay at your hotel

2026-02-28

Magnifique établissement, Asia a été fantastique, professionnelle et très sympathique.

2026-02-28

Lo recomiendo gracias por todo.

2026-02-27

A pleasant stay very nice staff

2026-02-27

Receptionist very welcoming on arrival, and on guidance for the bus to the station.

2026-02-27

Thanks

2026-02-27

Gracias a todos equipo! Irina una genia

2026-02-26

All the stafagvwe encountered were lovely , professional And welcoming The room was lovely and we enjoyed the toiletries and robes , a short stay felt luxurious

2026-02-26

First class service from start to finish of our all too brief a stay

2026-02-26

Fantastic stay in a beautiful hotel- only regret is that we couldn’t stay longer

2026-02-25

The lady on reception was very helpful and polite.

2026-02-25

An enjoyable stay. The hotel was small clean and comfortable perfect for us.

2026-02-24

Your receptionist was a joy to deal with. A very nice lady. We were also looked after very well by the restaurant staff during our evening meal.

2026-02-24

Great stay. Staff so helpful.

2026-02-24

Thanks so much for contributing to a wonderful stay!

2026-02-19

Alla Reception Irina è una grande Gentilissima e risolve tutti i problemi

2026-02-06

A treasure in the historic district. Thank you for a wonderful visit!

2026-02-06

Thanks for the resolution with faulty TV -

2026-02-06

Thank you for a lovely stay

2026-02-05

Very helpful staff

2026-02-05

It is a lovely hotel, great staff who gave us an answer for everything we asked, we’re always very polite, happy and approachable!! What more can you ask from a hotel!!!

2026-02-05

Excellent location and very well run hotel 👍😊😊

2026-02-02

Grazie per l’ottima ospitalità

2026-02-02

We had a great stay. Thanks to Irena for taking care of our special requests. The lovely ladies at the reception were ever smiling and very helpful.

2026-01-30

Il soggiorno e il vostro team sono stati fantastici.

2026-01-28

La demoiselle a l’accueil était très sympathique et je la remercie sincèrement pour sa disponibilité et sa gentillesse

2026-01-25

Personale splendido e prodotti della colazione ottimi

2026-01-23

tout etait parfait. merci

2026-01-22

Well looked after

2026-01-22

Excellent hotel

2026-01-19

Great place and amazing staff

2026-01-15

What a lovely hotel the staff were friendly warm and helpful. It was a wonderful stay.

2026-01-12

Ringrazio e saluto le ragazze della reception che si sono prodigate x le mie necessità.. Marina

2026-01-12

Dear Hotel Central Manager We have recently stayed one night in your hotel in Tirano and I just wanted to say a big thank you to your staff who went above and beyond to make our stay rememberable and a special experience. The quality of the hotel room, breakfast and customer service was excellent. I will highly recommend your hotel. - thank you

2026-01-08

If. I could rate you're staff more than 10. I would , nothing was too much trouble, so attentive. Kind. , and. A pleasure to talk too The room was above what I expected. And breakfast choice was immense If you could convey my regards to the two girls on reception. As they were fantastic

2026-01-08

Irena greeted us on arrival and she was lovely, very informative providing information about our stay at the hotel and suggestions of places to go for our evening meal. We were celebrating our 60 th birthdays and the extra touches of a room upgrade, birthday scroll, chocolates and a glass of fizz made the stay more memorable and was very appreciated. All staff we met were very friendly. You have a lovely hotel and we will recommend.

2026-01-06

Complimenti in particolare all capo sala ristorante... Sheila... gentile e disponibile, molto professionale. Alle ragazze della RECEPTION. Anche loro molto professionali.

2026-01-06

Il personale alla reception è stato molto gentile e premuroso, soprattutto comprensivo nei nostri confronti. Vanno quindi i miei più sentiti complimenti e ringraziamenti.

2026-01-05

Schönes Hotel in zentraler Lage, ziemlich perfekt

2026-01-04

Grazie per il bel soggiorno a Tirano

2026-01-03

Tutto bene nel nostro soggiorno. Ma la vostra forza è nel sorriso e gentilezza del personale. Fa la differenza.

2026-01-03

Complimenti a tutti per la disponibilità, la cordialità e il sorriso sempre pronto da parte mia e di mio marito

2026-01-03

Accoglienza, gentilezza e professionalità elevate. Ringrazio in particolare la responsabile della prima colazione per la passione e qualità messe nella preparazione del buffet…

2026-01-03

Personale competente e responsabile delle colazioni eccezionale

2026-01-03

Lovely place to stay- quiet and well appointed.

2026-01-03

We really enjoyed our short stay. The staff were amazing.

2026-01-02

Vorremmo ringraziare di cuore Irina e farle i complimenti per la gentilezza, i sorrisi e la professionalità, davvero top!

2026-01-01

The reception staff were very accomodating - allowing us to leave our bags after check out and offering assistance with general enquires.

2025-12-31

Doaa was amazing, she was so friendly and nice. Gave us the perfect restaurant to go to and made us reservations.

2025-12-31

thank u. this hotel so clean and beautiful place ,

2025-12-29

The entire staff was very nice!

2025-12-29

I've left a message on Trip, but on a personal note, thank you all so very much for a lovely stay. Everything was just superb from start to finish. It's just a pity we were only booked for one night. If I had known how beautiful the town was and how very excellent the hotel was, we'd have come for a week, not just pass through. I think we'll be back. Thank you all again. Michael.

2025-12-29

Felt welcome, thanks to the lady at reception

2025-12-28

To all the lovely girls who welcomed us every time with a smile and gave us advice on restaurants and timetable for the Bernina Express - Victoria,Irena, Daoo and Sheila - our sincerest thanks. Dave & Glenys Williams from Wales X

2025-12-28

Complimenti, continuate così

2025-12-26

A la señorita de Venezuela muy amable

2025-12-23

Ho svolto uno stage presso questo Hotel ed è stata un’esperienza molto positiva e formativa. Il personale è sempre stato gentile, disponibile e pronto ad aiutarmi, facendomi sentire accolta sin dal primo giorno. Un ringraziamento particolare va alla direzione e alla referente Irina, per la professionalità e l’attenzione dimostrata. Un’esperienza che porterò sicuramente con me.

2025-12-22

Grazie ottimo soggiorno

2025-12-22

Thanks a million

2025-12-22

Compliments to the service at breakfast for our son who required gluten free options. Providing a basket full for him every morning and then putting a few baskets out near the tea bags during our stay just wonderful of you to do

2025-12-20

When we arrived at the Hotel and handed over our passports your receptionist noticed it was my wife's 60th Birthday. Within a few minutes she knocked on our door and presented us with a glass of wine to celebrate my wife's birthday. A lovely gesture thankyou

2025-12-15

Siamo stati benissimo ed il personale è stato gentilissimo, sempre con il sorriso e disponibile! …ed al giorno d’oggi queste qualità sono rare!

2025-12-14

We had a wonderful stay

2025-12-13

Danke, alles war perfekt

2025-12-12

The staff were amazing. Front staff printed out boarding passes and restaurant recommendation which was great . Kitchen lady gave us packed breakfasts for our long journey home which was very much appreciated.

2025-12-09

Vi ringrazio per il piacevole soggiorno

2025-12-09

Muito obrigado pela atenção com a nossa viagem de lua de mel. Adoramos o cartão!

2025-12-03

Ringrazio per la gentilezza e professionalità delll accoglienza e mi complimento per la pulizia

2025-12-08

Personale gentile e cordiale, bravissimi🤗ci ritorno ancora.

2025-12-01

Fräulein Irina war sehr nett

2025-11-28

I have already shared with the front desk manage that Daoo(sp) was awesome.

2025-11-27

Profissionais muito simpáticos, atenciosos! Adorei a estadia no vosso hotel! Irei recomendar a amigos!

2025-11-27

Positive and helpful staff.

2025-11-26

Grazie mille per la estància! Ho stato molto bene :)

2025-11-23

Cortesia del personale

2025-11-20

Viaggio spesso per lavoro ed un’accoglienza come quella riservata dal vostro staff con garbo e gentilezza è estremamente apprezzata, la stanza molto confortevole.

2025-11-19

Wir waren rundum zufrieden

2025-11-13

Restaurant staff were very nice and efficient

2025-11-10

Personale molto cortese e disponibile anche se giovane. Bravi!

2025-11-10

Da tour leader, posso solo fare i complimenti per la disponibilità, la gentilezza e la professionalità di tutto il personale

2025-11-09

Pleasant visit

2025-11-09

un grazie particolare alla ragazza alla reception che ha dimostrato una professionalità eccellente (non ricordo il nome ma era di origine Venezuelana)

2025-11-08

Bravissimi tutti. Hotel situato in centro, tranquillissimo anche per il riposo.

2025-11-05

The young lady who checked us in was so friendly and professional, we want to thank her for her help and directions. The woman who was serving breakfast was also very efficient and pleasant and a thank you to her also.

2025-11-03

Thank you.

2025-11-03

Es gibt von unserer Seite nichts zu beanstanden

2025-11-02

Enjoyed the stay.

2025-11-02

Thank you to all the team,

2025-11-01

So helpful and kind thank you

2025-10-31

Excellent service from Irina, Viktoria, and Shiela. They made our stay fantastic!!!

2025-10-30

The man at the front desk and Juliett were very helpful and friendly.

2025-10-30

Giovanni at the front desk was always engaging and helpful. I enjoyed interacting with you and his helpful and friendly personality.

2025-10-30

Excellent customer service service in all areas. Outstanding services. Wonderful staff too to bottom

2025-10-30

Giovanni was an exceptional host and his team was the same! We enjoyed our stay!

2025-10-28

Our stay was fabulous, the night we had dinner, there was only one server and she was fantastic

2025-10-27

Abbiamo fatto un buon soggiorno a Tirano Ringrazio per l'ottima accoglienza

2025-10-26

Lovely stay, we will come again.