Hotel Grifone Firenze

2026-10-27

Thank you so much.

2026-10-26

Ringrazio la signorina Gloria per la cortesia e la disponibilità

2026-10-25

Thank you for a wonderful stay just wish it had been for longer

2026-10-24

Grazie per la splendida accoglienza dalla reception,al personale di sala, alle pulizie grazie mille 🙏

2026-10-24

Je désire tout spécialement remercier Elena au petit déjeuner qui s’est occupée de nous avec tellement de gentillesse! Rien que pour elle cela vaut le séjour au Grifone!

2026-10-23

Fernando y el personal de recepción fueron muy amables.

2026-10-21

Alessandra è stata estremamente professionale e cortese nelle operazioni di check out e a seguito di una mia richiesta di invio ricevuta via e-mail.

2026-10-22

Excellent staff

2026-10-21

estuvimos muy a gusto. siempre fueron muy amables en la recepción. disfrutamos en la zona de bienestar que siempre estuvo perfecta. el desayuno delicioso sobre todo los croissants. MUCHAS GRACIAS

2026-10-20

Alla Sig.ra Elena, sempre cortese e molto professionale e al personale della reception. grande accoglienza.

2026-10-20

Would like to personally thank all of the staff we interacted with, everybody was so friendly and helpful, I would definitely using the hotel to anyone I know who visits Florence, thank you for all of your great work.

2026-10-19

Le personnel était super sympathique et rapide

2026-10-19

V helpful staff , lovely clean rooms and comfortable beds

2026-10-19

Lovely helpful staff and very clean room.

2026-10-18

Thank you for your great service and hospitality!

2026-10-18

Merci à toute l’équipe de votre hôtel. Tout le personnel a été courtois, attentionné et charmant. Un merci spécial au personnel du petit déjeuner en particulier à madame Elena pour son sourire et son amabilité. Nous recommandons votre établissement sans aucune hésitation. Merci beaucoup pour ce beau séjour.

2026-10-17

Sign.Elena Sign.Cristian

2026-10-15

Der Service beim Checkout, unser Gepäck in ihrem Partnerhotel nahe dem Bahnhof SMN zwischenlagern zu dürfen, war grossartig. Vielen Dank dafür!

2026-10-15

Front of house manager she was excellent sorry don't know name. ( Long brown hair, on shift evening 14/10. House keeping staff very friendly and did an excellent job.

2026-10-15

Merci au personnel

2026-10-15

Great reception staff

2026-10-14

Établissement agréable dans son ensemble avec un personnel souriant à l’écoute et professionnel qui rend le séjour agréable dans l’hôtel . Merci à toutes ces personnes qui ont participé à rendre ce séjour italien spéciale.

2026-10-13

Vorrei sottolineare la professionalità e la cordialità di tutto il team: dall'accoglienza iniziale, al personale della colazione, fino agli addetti alle pulizie e alla manutenzione. Una squadra di altissimo livello! È evidente che ogni dettaglio è stato curato con attenzione per prendersi cura dell'ospite e garantire un soggiorno piacevole. Anche la direzione svolge chiaramente un ottimo lavoro. Complimenti a tutti. Abbiamo vissuto un'esperienza meravigliosa!! Grazie mille!!

2026-10-14

thank you for packing us a breakfast when we had to leave the hotel too early to eat. So appreciated.

2026-10-13

Everyone was professional, courteous and extremely friendly.

2026-10-14

Todo el personal muy amable, el señor que nos atendió en la recepción cuando llegamos y que también estaba cuando nos fuimos la señoritas de Recepción en general y especialmente la chica que hablaba español y mención para los camareros del desayuno, el chico que prepara los cafés y la señora que recibe a todos los clientes, como si lo recibiera en su casa

2026-10-14

TODO HA SIDO MUY CORRECTO

2026-10-14

Remerciements aux employés ils sont très aimables

2026-10-12

Il personale davvero gentile, apprezzatissimo il kit che ci hanno dato alla partenza

2026-10-12

Agradezco trato recibido por la señora de recepción del turno de tarde. Muy simpática y competente. Nos ayudó en todo lo que necesitamos. Es un amor.

2026-10-13

excellent hotel and staff members. very warm and make you feel like you're at home rather than a hotel

2026-10-11

Dans l’ensemble, tout est OK. Par contre c’est vrai que quand on séjourne plusieurs jours et qu’on prend le petit déjeuner, il est aussi identique tous les jours.

2026-10-11

Ringraziamo tutto il personale dell' albergo in particolare Elena del servizio colazione disponibile e gentilissima con i clienti .

2026-10-10

Complimenti per la cortesia e disponibilità sin dal contatto per la prenotazione, quindi in sede di checkin e checkout, e durante le colazioni.

2026-10-10

Molto cordiali e professionali, peccato non poter restare più tempo

2026-10-10

Ringrazio la ragazza alla reception gentilissima e disponibile!!

2026-10-09

I wish to thank your staff for their help with my friends in room 202 and their medical emergency. They were very professional and helpful, which greatly helped them to make the transition to the hospital. Thank you.

2026-10-09

Grazie al direttore gentilissimo

2026-10-08

Thank you for providing such clean and lovely rooms.

2026-10-06

Nous avons apprécié l'accueil pour notre chien : petit panier et gamelles.

2026-10-08

What lovely staff. Everyone was so pleasant and kind.

2026-10-05

very friendly

2026-10-06

Great place to stay .

2026-10-05

To far out of our way. The bed was very comfortable!

2026-10-06

Merci pour ce séjour agreable

2026-10-06

Great hotel!

2026-10-05

Grazie per il soggiorno e il prezioso aiuto.

2026-10-04

OTTIMO IL PARCHEGGIO PRIVATO E LA CAMERA JUNIOR SUITE CON 2 STANZE

2026-10-05

Très belle hôtel,propre et près des services

2026-10-04

Ottima struttura

2026-10-04

Fantastic service!!!!

2026-10-04

Tutti molto cortesi

2026-10-04

Complimenti per tutto il personale ma in particolare per quello della sasla colazione estremamente competente e gentile

2026-10-05

Un grazie particolare a Gloria della reception: bravissima e gentilissima. A Elena, Cristian e Davlat del reparto colazione. Persone splendide, molto gentili ,efficienti e molto professionali. Non è facile trovare persone di questa portata. Grazie ancora ed alla prossima.

2026-10-04

Personale efficientissimo e cordiale e disponibile . Da rivedere l’impianto per la sala riunioni Grazie cordiali saluti Enza Quilghini

2026-10-04

Un saluto e complimenti al personale del ristorante che ha gestito molto bene, con garbo e disponibilità, un momento critico, dato che era terminato il caffè

2026-10-04

Top

2026-10-05

Grazie per l'accoglienza e per aver reso il nostro soggiorno molto gradevole!

2026-10-04

SIETE STATI GENTILISSIMI GRAZIE PER COME AVETE MESSO I FIORI PER LA MIA COMPAGNA

2026-10-04

Professionalita e cortesia...

2026-10-04

Gentili

2026-10-05

Excellente chambre vaste et literie confortable

2026-10-04

volevo ringraziare il personale e tutta la struttura del Hotel per il servizio reso grazie e arrivederci alla prossima occasione

2026-10-03

Complimenti e ringraziamenti a tutto il personale

2026-10-04

personale gentile, disponibile e molto professionale.

2026-10-04

Gentilezza e professionalità

2026-10-04

Thank you to all for great support and accommodations. We loved the room and wished we were there longer.

2026-10-02

Ci siamo trovate davvero bene

2026-10-03

Ravi tutti !

2026-10-01

Excellent team particularly in the breakfast room Overall very enjoyable stay

2026-10-02

Very attentive staff, thank you for a lovely stay in Florence :)

2026-10-02

Thanks for a great stay and an important part of a great vacation

2026-09-30

A special thank you to Alexandra on reception she went above and beyond to cater for my parking and is a real asset to your hotel. All your staff were really pleasant but she stood out by a mile. She showed real professionalism in dealing with one particularly obnoxious guest and never once lost her smile. Many thanks for a great stay

2026-09-30

Merci pour la tenue de votre établissement et son personnel compétent

2026-09-30

We loved our stay here. The reception staff is so kind and helpful. The breakfast staff is exceptionally nice and welcoming.

2026-09-29

Thank yiu for taking care of us for such a short time we felt good.

2026-09-30

Staff were extremely helpful on the recetion,young man in particular.The lady in the breakfast room who seemed to be in charge,so lovely & friendly.

2026-09-30

Alexandra was amazing so helpful and always with a smile, the lady who cleaned the room from Morocco was lovely

2026-09-30

Friendly helpful staff,Cohen approached for assistance.

2026-09-30

Your Morning manager at the breakfast room was (is) your Number 1 Employee! She made sure that all of us were well taken care of with service. I walked with a cane, and my friend, had a storke and rides a scooter. She made sure we were well taken care of each morning that we showed up. Your location is great. Your property is awesome!

2026-09-29

Grazie

2026-09-28

Vi ho lasciato uno scritto in camera. E comunque ci siamo trovati veramente bene. Torneremo di sicuro.

2026-09-28

Ringraziamo tutto il personale ma, in particolar modo la signora che ci ha servito la colazione che,nonostante fosse sola è stata veloce, gentile ed a disposizione di tutti.

2026-09-29

Sono stati gentilissimi!

2026-09-27

Ho percepito professionalità e passione

2026-09-27

Grazie per mille per tutto davvero

2026-09-27

Grazie per la Vostra disponibilità e professionalità

2026-09-28

Was the best hotel we stayed in throughput our 10 days holiday in Italy

2026-09-28

The staff was extremely helpful and courteous. They made our stay easy and comfortable.

2026-09-27

Friendly and helpful staff.

2026-09-27

A special note of thanks to the breakfast staff. I enjoyed the variety of food and especially the double expresso every morning. It helped me start out my day with energy.

2026-10-05

Thanks for great accommodations and very professional staff.

2026-09-26

Staff actually enjoyed being at work , friendly, efficient and professional Great location in local area away from the tourist area ,but accessible to walk to attractions

2026-09-26

Thanks to all your staff who were most welcoming and always smiling 😊

2026-09-26

Special Thanks to Duccio at the front desk and all the front desk were incredible

2026-09-24

Thanks to the front staff for telling me to “press every button you can find” in the spa to enjoy ALL the amenities

2026-09-25

깨끗하고 친절해서 참 좋았습니다.조식도 맛있었어요.

2026-09-25

Clear, kindness

2026-09-24

Good service

2026-09-24

I kept on thinking what I dislike about the hotel . The answer is nothing . The rooms are spacious , clean and with a nice balcony . Food was nice , staff was super nice . It’s a bit far from the downtown but it’s a walkable distance.

2026-09-24

We celebrated our 46th wedding anniversary on our trip to Florence. Many thanks to all the staff, who were so courteous and helpful. It was a pleasure to stay at the Grifone. We will return! :)-

2026-09-23

From the moment we arrived and met Mattais at reception, he may us feel so welcome....all the reception team were excellent. The breakfast team were excellent,Lucca and Christian were very attentive to our requests and nothing was too much trouble. The rooms were maintained to an excellent standard.Everything met our expectations. It was one of the best stays we have had in Italy, all your staff are a credit to your hotel and go the extra mile to make sure your stay is a pleasant experience, unfortunately I don't know them all and can't name them all here but everyone was excellent.

2026-09-23

Thank you for a pleasant stay overall. The staff were helpful and we enjoyed our time at the hotel.

2026-09-21

Grazie mille, è stata davvero una permanenza piacevole!

2026-09-22

Thank you so much for making my stay in Florence such a lovely experience. Everyone was incredibly kind and welcoming, and I felt very comfortable throughout my stay. It was my first time in Florence, and I came home with so many wonderful memories. Thank you for being part of them. I would be very happy to stay with you again when I return to Florence.

2026-09-22

Reception staff lovely & helpful

2026-09-22

All of the staff were very helpful and friendly.

2026-09-22

Votre personnel est extra. Un très gros merci. Je retourne au Québec avec de beaux souvenirs de votre hotel

2026-09-22

Merci au personnel d’accueil pour les excellentes infos

2026-09-20

Thank you for helping us pre-book taxis and advising on efficient travel.

2026-09-21

Personal muy amable, dispuesto y colaborador. Me encantaron las caminatas al centro histórico desde y hasta el hotel

2026-09-20

Ringrazio la struttura e il personale sopratutto perché sono attenti alla qualunque e hanno una educazione e formalità eccellente. Struttura eccellere non ho trovato un difetto.

2026-09-21

Lovely hotel. Excellent service. Super clean.

2026-09-20

The staff at breakfast was very kind and always smiling. The receptionists I dealt with were extremely helpful and quick.

2026-09-20

I regret that I forgot to leave a tip for the cleaning staff of our room. She was very nice and friendly.

2026-09-19

Quiero agradecer especialmente a Alessandra por el trato profesional y alegre que nos brindó todo el tiempo. Bravísima!!

2026-09-19

Sehr nettes und aufmerksames Personal in allen Bereichen! Ich habe mich sehr wohl gefühlt in Ihrem Hause. Mille grazie da Veronika

2026-09-19

The staff and facilities were great

2026-09-19

We booked a place a month in advance but it was terrible, so we were in effect out on the street. Your hotel staff came to our rescue and put us up for the night. They were life savers that night! Can’t thank you enough.

2026-09-17

The management was first class - very well organised and efficient.

2026-09-17

Had an enjoyable stay aided by the lovely staff in all areas of the hotel who were very helpful and friendly. I would also like to thank the cleaning staff as we returned daily to a beautifully made bed, clean sink etc

2026-09-16

Très bon accueil avec courtoisie

2026-09-15

GRAZIE COME SEMPRE DA ANNI!

2026-09-15

Thank you for the very warm welcome and service. We felt very comfortable staying with you.

2026-09-14

The staff was very friendly. They were a delight! Extremely helpful.

2026-09-14

All of a high standard

2026-09-14

Alle Mitarbeiter sind dort sehr höflich und hilfreich.

2026-09-13

Un ringraziamento speciale a tutti coloro che hanno lavorato per rendere il soggiorno perfetto. In particolare, è stato molto gradito il piccolo kit di viaggio che io ed il mio compagno abbiamo ricevuto al momento del check-out prima di ripartire in auto. Sceglieremo sicuramente questa struttura appena ci sarà occasione di tornare a Firenze!

2026-09-14

Das Personal ist sehr freundlich, kompetent und zuvorkommend. Ich habe mich sehr wohl gefühlt.

2026-09-13

Consiglio vivamente questo hotel! Faccio settimane bianche da oltre 20 anni e non mi era mai capitato di trovare una struttura così eccezionale. Ho soggiornato qui con mio marito e mio figlio e siamo rimasti davvero entusiasti. Il personale è di una gentilezza e disponibilità uniche, sempre con il sorriso e pronto ad aiutare per qualsiasi esigenza. Un elogio speciale va alla pulizia: le camere erano davvero impeccabili e curate in ogni dettaglio. Grazie di cuore a tutto lo staff per aver reso la nostra vacanza così speciale. Torneremo sicuramente!

2026-09-13

Lady who cleaned our room was a very nice person, plus thank you for my wife's birthday treat you guys left on the bed🙂

2026-09-13

The ladies who cleaned our room, ( think she was arabic)big thanks to them, they were very polite, efficient and the little birthday treat was lovely. Even folding and putting my night shirt on the bed very neatly, so big thank you to them especially

2026-09-12

Merci pour ce beau séjour. Tout était parfait!

2026-09-12

Tres gentil au comptoir

2026-09-11

We would like to thank you for upgrading our room when the original was unavailable. Your hotel has a great staff and is very comfortable. Breakfast and espresso is very good.

2026-09-11

Thank for theguidance

2026-09-11

Soggiorno perfetto, grazie

2026-09-10

Very good hotel

2026-09-10

Vorrei far notare che tanto la camera era scadente quanto invece il personale e la colazione fossero di alto livello, cordialità, educazione, prodotti, cura del cliente.

2026-09-11

Thankyou for a pleasant stay at the Grifone. All staff were friendly and attentive and responded speedily to any request we made. Would recommend your hotel to anyone on a budget travelling to Florence

2026-09-10

Thank you for making us feel welcome. The restaurant was very efficient and food was good .

2026-09-10

Særlig tak til vores rengøringsdame, der hver dag efterlod vores værelse meget flot. Det var meget lækkert, at vi altid kunne gå ned og hente koldt vand eller kaffe.

2026-09-10

Lovely food friendly staff

2026-09-10

All the members of the staff were very friendly and available, though they used a professional approach.

2026-09-09

Impeccabili

2026-09-09

Had a wonderful time and would like to thank the staff for their patience on the nights in the bar lounge.

2026-09-09

Alles ok, aber Pool wurde nicht gefunden

2026-09-08

Thank you to reception for changing our room to be beside our group in the newer part. It was greatly appreciated

2026-09-07

Tutto lo staff molto educato e simpatico ! Sopratutto Cristian il ragazzo della colazione , una persona molto brava e gentile ! Complimenti

2026-09-07

I would like to thank all the staff in particular Lorenzo he was very helpful

2026-09-07

Çarşaf ve havlular çok temizdi, personel ilgisi çok iyiydi. İkramlar güzeldi.

2026-09-06

Merci pour l'accueil, le service et la qualité du petit déjeuner. Faites apparaître la proximité du bus et si vous ne le faites déjà proposez à la vente des tickets.

2026-09-05

Very well managed hotel. The staff werd all excellent.

2026-09-05

Grazie per la Vostra cortesia e disponibilità, ma soprattutto la professionalità.

2026-09-05

grazie siamo stati benissimo

2026-09-05

Excellent accueil de la part du personnel, la chambre était très luxueuse, avec une magnifique vue depuis la terrasse. Le petit déjeuner proposait un large choix de nourriture, toutes délicieuses. Le spa était propre, un moment très agréable !

2026-09-04

Thank you very much for the wonderful stay at your hotel. We really enjoyed our time here and appreciated the warm hospitality. It was a pleasure staying with you!

2026-09-04

Sehr freundliches und hilfsbereites Personal

2026-09-04

We really enjoyed our stay. The hotel was probably the cleanest hotel we have ever stayed in, it was outstanding. The staff were very friendly and helpful. We've already recommended you to friends and family.

2026-09-03

Bravo à toute l'équipe! Je ne me suis pas senti comme un client mais je me suis senti comme un invité. Le service extraordinaire, la gentillesse d'Alessandra, la propreté et le confort de la chambre. Bravo!

2026-09-02

L'acqua gratuita e con la possibilità di refill è un'ottima idea

2026-09-03

The staff were friendly and the hotel was clean and very respectable. Well done!

2026-09-01

Los chicos de recepción un amor, súper atentos, mi marido estuvo enfermo tuvimos que llamar una ambulancia y estuvieron súper atentos a nosotros toda la estadía, se esforzaron para nuestra comodidad sin duda volveremos a Florencia y a hospedarnos con ustedes

2026-08-31

Grazie per la disponibilità, gentilezza ed accoglienza del personale, complimenti per gli ambienti nuovi e gradevoli

2026-09-01

Si Mattias in primis , Alessandra e Sara squisite

2026-08-30

Vorrei ringraziare lo staff dell’albergo e il personale alla receptionist per la gentilezza e la completezza e chiarezza di informazioni. Inoltre ringrazio anche il personale nella sala colazioni che si è prodigato per trovare almeno una merendina senza lattosio per mia figlia.

2026-08-30

Grazie ancora per la gentilezza, la professionalità e la simpatia.

2026-08-30

Complimenti a tutti

2026-08-30

Grazie

2026-08-30

Sehr freundliches Personal

2026-08-30

Veramente disponibili, cortesi simpatici. Lato umano impeccabili

2026-08-30

Staff efficientissimo, garbato, educato, cordiale ed estremamente disponibile. Sarete il mio punto di riferimento per le mie trasferte a Firenze e Toscana. Duccio grande persona in un grande team.

2026-08-29

tutti gentilissimi e cortesi

2026-08-30

Complimenti per il personale, amichevole e disponibile della reception, complimenti per la pulizia , complimenti per il mini break all'accoglienza, complimenti per la sauna temperatura perfetta di 98°, complimenti per la varietà nella colazione e per il suo personale

2026-08-30

Very nice services

2026-08-30

COMPLIEMNTI PER TUTTO LO STAFF E L'OTTIMA ACCOGLIEZA.

2026-08-29

Reception staff were very quick to change bed set up from double to twin beds when pointed out error and helpful with booking taxis

2026-08-28

Volevamo ringraziare tutto il personale dell hotel in particolare Duccio ed Elena.

2026-08-29

To all the desk team, for be helpful all the time

2026-08-29

Great stay, patio was a bonus

2026-08-29

The reception staff were very friendly and helpful with nothing being too much trouble.

2026-08-28

Thank you Christian and all the staffs

2026-08-27

Grazie mille

2026-08-27

bravo pour l'accueil de votre personnel et la qualité de leur conseil et service

2026-08-25

Everything was extremely satisfactory

2026-08-25

Fantastic staff. Friendly & relaxed atmosphere. Very clean. Wonderful. Grazie mille.

2026-08-25

Everyone was very pleasant and helpful

2026-08-26

all staff was welcoming and provided assistance when asked , thank you

2026-08-26

Al personal que no hablando español hicieron un gran esfuerzo en entenderse conmigo, muchas gracias.

2026-08-25

Nuestro agradecimiento a Matías y a una chica de pelo largo que no se si nombre. Y al personal de limpieza

2026-08-25

Merci davoir fait votre possible et de nous avoir accommodé avec une autre chambre plus spacieuse.

2026-08-25

Compared to the hotel I lived in iceland, it was so good!

2026-08-25

All your staff were excellent. Very friendly and helpful

2026-08-30

Merci à toutes les personnes travaillant à l hôtel

2026-08-21

Un ringraziamento a tutto il personale e in particolare al personale delle pulizie per la cura che mettono al servizio del cliente

2026-08-20

Thank you all for a fantastic and comfortable stay!

2026-08-21

Many thanks to you all for a wonderful stay. Gucho and one of the ladies who worked in the afternoon and evening (sorry, I didn’t catch her name but I spoke to her about a taxi) were especially helpful and friendly.

2026-08-20

A tutto il personale compreso la sig.ra che risponde al telefono per prenotare, fantastica

2026-08-21

The hotel is very nice, offers good value for money and clean well maintained facilities. All staff are very pleasant.

2026-08-20

Grazie per il soggiorno e la cortesia

2026-08-19

Check in staff were really warm and welcoming. Particularly the lady with long blonde hair.

2026-08-19

The whole reception we’re very understanding of the language barrier and they all accepted us with a warm welcome and good bye. Thank you very much we enjoyed our stay with you. Keep up the amazing work.

2026-08-19

Personal muy atento y dispuesto na ayudar en todo lo que se necesitó

2026-08-18

Muchas gracias,muy agradable el personal y todo muy limpio

2026-08-17

Merci pour l accueil, la disponibilité de l ensemble du personnel y compris des femmes de chambre! L hôtel est propre, agréable et le parfum ambiant y est très agréable.

2026-08-18

Thankyou, we had a lovely stay.

2026-08-16

Grazie per la cortesia la professionalità e l’affabilità di voi tutti.

2026-08-15

Grazie mille

2026-08-15

Professionali

2026-08-15

Personnel très compétent et agréable. Nous sommes très satisfaits de notre séjour. Merci

2026-08-15

All the staff at reception particularly the late door man excellent service 🥰

2026-08-15

Un ringraziamento ai ragazzi della reception e alla caposala Elena… veramente carina e cortese

2026-08-14

Fare i complimenti al personale , gentile e cordiale

2026-08-14

Grazie per la cortesia, la disponibilità e la gentilezza dimostrate durante il nostro soggiorno, il personale è stato impeccabile. Speriamo di tornare presto!

2026-08-15

Das Personal war außerordentlich gut und freundlich.

2026-08-14

Merci de nous avoir accueillis dans votre chaleureux hôtel , à la réception ils nous ont bien accueilli et très bien expliquer . Pour la chambre rien à dire très propre et bien climatisé , j’ai bien aimé le système de badge pour accéder à notre chambre . Le petit déjeuné les personnels sont très souriant et serviable . Merci encore pour ces séjours à cet hôtel .

2026-08-14

Sehr schönes Hotel, sehr Nette Mitarbeiter und großzügiges Zimmer. Wir hatten einen wundervollen Urlaub. Gerne kommen wir wieder und empfehlen Sie weiter

2026-08-13

Duccio war sehr freundlich

2026-08-14

Hi I’m sorry but can’t remember his name but the young man that works at checkin with the black short curly hair was absolutely fantastic at helping us arrange taxis and places to go and eat..!!

2026-08-13

Ringrazio lo staff in generale perché sono davvero splendide. Menzione speciale a Duccio perché credo sia una delle persone più professionali e gentili che abbiamo conosciuto.

2026-08-13

I would like to pass my gratitude to the reception staff who handled our bookings. They were brilliant.

2026-08-13

Danke

2026-08-12

Encore merci pour ce séjour, votre hôtel était excellent !

2026-08-12

Thank you Gloria and Lorenzo.

2026-08-12

Muchas gracias por el buen trato que nos dieron

2026-08-11

I'd like to thank the reception staff and breakfast staff for helpfulness, politeness and friendliness. Very professional and considerate.

2026-08-11

Very clean comfortable stay and polite staff

2026-08-08

Many thanks for a wonderful stay!

2026-08-07

I would like to convey my thanks to all staff and the cleaners they were very respectful and helpful beautifully kept rooms / hotel is immaculate

2026-08-07

Ducio was very warm and welcoming on arrival. We came quite late but this didn’t mean that he was less accommodating. All information explained to us, he gave us a map with all of the things to do in Florence and that was really helpful. The staff at breakfast were wonderful, they spoke English very well and made us feel very looked after and welcome. The lady there was particularly kind - I wish I’d have took her name. The staff really made our time in the hotel feel special and we really enjoyed our stay. The rooms were immaculate! Cleaned daily. I even broke a makeup compact and the missing piece was very kindly put on the side for me. Would definitely recommend. It was a really lovely experience.

2026-08-05

Thanks for the good services. Wish you all the very best

2026-08-04

Ob ich zufällig da war, hatte ich viel Freude.

2026-08-04

Loved the older man on the front desk he was amazing.

2026-08-02

Complimenti alla disponibilità e cortesia di tutto lo staff.

2026-08-02

Grazie per l' accoglienza

2026-08-02

Grazie per la disponibilità e la competenza

2026-08-02

Personnels très professionnel

2026-08-01

Gracie

2026-08-02

Thanks so much for having us in ur hotel. Myself snd my 16 year old had a lovly stay.. we ate at the restaurant nxt door each night..all of the staff in the hotel, cafe and restaurant were more than helpful..we will definitely be back x

2026-08-02

Great service thanks

2026-07-31

Merci à tout le personnel de hôtel aux petits soins pour notre , toujours un plaisir de venir à cette hôtel et pouvoir ce garer en voiture

2026-07-31

Merci pour le geste commercial ( parking gratuit) suite aux désagréments de bruit ( travaux très bruyants au rez de chaussée les 2 matins de notre séjour à partir de 8h00 )

2026-07-30

Thanks

2026-07-30

A very comfortable stay.

2026-07-27

Complimenti per la gentilezza e la disponibilità.

2026-07-27

All staff super welcoming and kind. Small issue with our door not locking. Sorted out immediately. Mateus and Gloria lovely

2026-07-25

Ringrazio il vostro personale per la gentilezza

2026-07-26

Un ringraziamento al Personale della Reception, della Sala Colazione e della Pulizia Camere per gentilezza e professionalità

2026-07-26

Thank you for all the cooperation

2026-07-26

you are best

2026-07-25

Thanks its great experience

2026-07-24

Estuvimos en familia y fue una maravilla..muchas gracias

2026-07-23

Je remercie toutes l’équipe pour l accueil et la gentillesse équipe au top.

2026-07-24

Thanks

2026-07-24

A Gloria por su trato, amabilidad y comprensión. A la chica que nos atendió el primero día que está en prácticas. A Lorenzo y al señor que nos enseñó las habitaciones que es súper servicial y amable.

2026-07-24

The management & staff was fantastic & very professional

2026-07-22

Ringrazio per la professionalità e gentilezza dimostrate

2026-07-21

Il personale è veramente impeccabile, cortese e disponibile.

2026-07-21

Un grand merci pour votre professionnalisme et votre gentillesse

2026-07-21

Thank you very much for your service. You was very helpful

2026-07-20

Muchas gracias por su atención y esperamos volver a veros pronto.

2026-07-19

Sehr kinderfreundliches Haus. Wir hatten eine tolle Zeit!

2026-07-21

The staff at reception desk are excellent and good customer service was effecient.

2026-07-19

Thanks for a wonderful stay, staff were friendly and hospitable. The hotel was clean and offered a much needed relaxing environment. There were however moments when it was quite noisey, it may have been other guests, not sure. Overall a wonderful experience. Thank you

2026-07-17

We really enjoyed our stay, was nice to come back to a clean comfy room after a long day, the spa was very nice and much needed, maybe the prices are a little high as 1 hour is not long enough to fully relax and enjoy but to expensive to have stayed in any longer Staff were so lovely and helpful and always welcomed guests with a smile

2026-07-17

Thank you for being professional.

2026-07-15

Id like to thank everyone for the lovely stay as first rime in Italy, the first room we had was very small, the girl in reception gave us a better room the next day which was lovely and made the rest of our stay perfect.. The breakfast team were also lovely as were the cleaning staff and a high standard. Thanks so much for making our holiday in Italy a special one, i wouldn't hesitate to recommend..

2026-07-16

Vorrei fare i complimenti alla signorina della reception con i capelli lunghi e la coda nn ricordo il nome, gentile disponibile e molto professionale che era in servizio il giorno 12 /07/26 di mattina presto fino al pom penso primo turno! Molto carina e affabile! Top!! Fam Azzena Romano

2026-07-15

We really enjoyed our stay. Staff were all very friendly and helpful when we asked about transport, they discussed all the different options and what would be the cheapest option for us

2026-07-14

Sono stata benissimo. Tornerò certamente

2026-07-14

Everyone we encountered was kind, very pleasant and accommodating.

2026-07-13

Thank you for my fantastic time in Florence !

2026-07-11

Complimenti per la grande attenzione alle necessità dei clienti. Grazie di tutto.

2026-07-12

Grazie mille alla disponibilita´ e cortesia del ragazzo alla reception. Non so il nome ma era abbastanza alto con gli occhi chiari. Grazie anche al tecnico che ripara i condizionatori molto discreto e carino. Ottima esperienza generale con l´hotel. Grazie mille

2026-07-11

grande disponibilità e professionalità

2026-07-11

Perfect stay! Excellent location and service!

2026-07-10

Thank you for a wonderful stay, the reception staff were always helpful and friendly and the housekeeping staff kept our room spotless. We had the best time thank you

2026-07-10

Pulizia eccellente, professionalità e gentilezza da parte di ogni membro dello staff con cui abbiamo avuto a che fare, puntuali, precisi e preparati. Veramente complimenti!

2026-07-10

Front desk staff 10+

2026-07-09

Grazie a tutto lo staff per la gentilezza con cui ci ha accolti, per il calore umano trasmesso attraverso un gesto carino che ci ha piacevolmente sorpresi, quando, al rientro in camera in occasione del compleanno di mio figlio, abbiamo trovato un pacco di cantucci con un palloncino e gli auguri dello staff..sono i piccoli gesti che fanno grandi le persone! E come dimenticare la dolcezza della signora Elena al mattino quando ci accoglieva in sala per la colazione, riservandoci un caloroso buongiorno. Poi la spa è stata la chicca per ricaricare le pile dopo i chilometri macinati! Ci siamo sentiti coccolati durante l'intero soggiorno. Vi porteremo nel cuore, perché un bel viaggio dipende molto dalla qualità della struttura alberghiera! Grazie ancora!

2026-07-10

To all staff we met, reception, breakfast staff and cleaners were all welcoming, courteous and professional.

2026-07-10

Fantastic 🏨, easy commute to Firenze, would definitely stay agaion

2026-07-09

6 of us stayed at your hotel for my daughters hen do. As she marries in August. We had a wonderful time. It was not east to get around as there was a bust strike so was a bit costly in taxi’s. We would definitely visit you again - please send me offers.. Huge thank you to all staff x

2026-07-08

Desidero esprimere un sincero e sentito ringraziamento a tutto lo staff dell'Hotel Grifone per aver reso il mio soggiorno davvero piacevole. Essendo stata la mia prima esperienza presso il vostro hotel, sono stato accolto con una professionalità e una cordialità davvero rare. Un grazie speciale ai ragazzi della reception, sempre sorridenti, disponibili e pronti a rispondere a qualsiasi esigenza con grande competenza. Un ringraziamento ancora più sentito va ai ragazzi che lavorano nella sala colazioni: ogni mattina mi hanno fatto sentire come a casa, con gentilezza, attenzione e un servizio impeccabile. La loro disponibilità e il loro entusiasmo hanno reso l'inizio di ogni giornata ancora più piacevole. In generale, desidero ringraziare ogni singola persona dell'hotel: chiunque abbia incontrato è sempre stato educato, preparato, disponibile e sinceramente felice di aiutare. È raro trovare uno staff così affiatato e capace di trasmettere tanta ospitalità. Porterò con me un bellissimo ricordo di questa esperienza e sarò felice di tornare in futuro. Grazie di cuore a tutti per l'accoglienza e per la passione che mettete ogni giorno nel vostro lavoro.

2026-07-07

Excellent service, especially from Gloria. Outstanding, world class. Thank you!

2026-07-06

Thanks for being so accommodating to our requests!

2026-07-06

ottima organizzazione

2026-07-07

We appreciate your welcoming atmosphere.

2026-07-06

Incredible staff, beautiful room and amazing spa. Just a wonderful experience.

2026-07-06

Above and beyond

2026-07-05

Cortesia e disponibilità

2026-07-05

È stato un bel soggiorno, sono stata bene.

2026-07-05

molto gentili e attenti, grazie

2026-07-05

Many thanks to all

2026-07-05

We had an issue with our air conditioning in our room but it was solved immediately

2026-07-05

C'était parfait

2026-07-03

Grazie

2026-07-03

Personale ottimo

2026-07-03

I found all the staff very professional and very helpful

2026-07-03

AMAZING STAFF

2026-07-02

Danke für den tollen Aufenthalt, freundliches Servicepersonal und ganz besonderen Dank an die Mitarbeiter des Restaurants, es war uns eine Freude jeden Tag im Restaurant mit dem Frühstück zu starten, immer sehr freundlich, aufmerksam, zuvorkommend und ein Lächeln im Gesicht. Vielen Dank und liebe Grüße aus Berlin.

2026-07-02

Personnel très agréable Particulièrement Azziza Alexandra et Christian et ses collègues

2026-07-02

Thank you for a lovely stay. We had a super holiday in your hotel

2026-07-02

Es war total schön bei euch nur mehr Schrank hatten wir benotigt

2026-06-29

Grazie mille molto bello

2026-06-29

Reception inmejorable

2026-06-30

The whole team is courteous, professional and attentive. The housekeeping team is wonderful, I've never experienced such attention to detail left us with a lovely warm feeling about this hotel.

2026-06-29

Hotel staff were lovely, friendly and very helpful. Booked taxis for us when we couldn't get the app to work. Wellness centre was beautiful.

2026-06-28

Gentilissime le signore che si sono occupate della colazione e ancora di più il ragazzo che stamattina faceva caffè e cappuccini

2026-06-29

I am most greatful for how the hotel manager Gloria, Simone (director), Alessandra (front office) and Elena / Davlat (breakfast team). How they all dealt with my unusual emergency circumstances during my hotel stay. I had become unwell due to unexpected situation in the Wellness area and had to run from there to the hotel reception area to get assistance with a hornet bee sting of which caused severe reaction. They dealt with me in a respectful, caring and most professional manner. I am more than greatful for their care and support as I was a solo traveler Alessandra ensured to check in on me through the hotel phone and the breakfast team made sure I had breakfast/ extra water. Then when I had a bad FND seizure Simone and Gloria put me in the recovery position. (From what I can remember as it was all very fast blur). They ensured I had ultimate comfort with my room and didn't expect the upgraded price instead they just charged my city tax of which I think was very generous of them. I will certainly come back to Grifone and hopefully have the holiday I was meant to have next time round. I send you all love and prayers and a big thank you for everything you did for me. I hope my constructive feedback also helps towards getting your hotel even better than it already is.

2026-06-27

Grazie mille

2026-06-26

Thanks for a nice stay

2026-06-26

The cleaning staff on floor 3 was Amazing all week, especially the Latina/Hispanic women. She went above and beyond from day 1 and she a big reason I would stay there again! I forgot her name but she worked floor 3 the days of June 23-25 2026! Send her my thanks!

2026-06-25

All staffs are really nice and professional. Thanks.

2026-06-24

Professional staff and kind atencion

2026-06-25

A verry good hotel, sympatic, kindfull, we had a fantastic vacation

2026-06-25

Italy is beautiful! Thank you for the great service and making me feel welcome.

2026-06-24

Disponibilità e gentilezza

2026-06-23

You have a welcoming presence every time I come

2026-06-23

La estadia en Florencia marco la diferencia con el hotel, a pesar de encontrarse un poco distante cuenta con una excelente conexión. Volvería definitivamente.

2026-06-23

Complimenti per la gentilezza e l’accoglienza! Meritate 5 stelle!

2026-06-22

Grazie per la cortesia di tutto il personale

2026-06-22

Very nice staff and very helpful

2026-06-22

Muchas gracias por su amabilidad y atención.

2026-06-22

All good

2026-06-21

Thanks. The Resepsionist Service is excellent

2026-06-21

Personal was very nice

2026-06-20

Terimakasih atas pelayanan yang luar biasa, receptionistnya ramah dan helpfull

2026-06-19

Merci pour ce séjour dans cet hôtel de grande qualité. Le personnel et le services sont top ! Le confort et la propreté au RV. Et une mention spéciale pour la terrasse, très appréciable

2026-06-20

Everyone ensured a pleasant stay for us and our baby and we enjoyed the cheerful service at your hotel and the bistrot next door!

2026-06-18

Well located, well managed and friendly with a good breakfast to start the day. Both my wife and I really enjoyed our visit, thank you.!

2026-06-19

Thank you for talking care of a last minute change of room and making our brief stay very comfortable.

2026-06-18

Disponibili ed efficienti

2026-06-18

Little gift at checkout was nice

2026-06-18

Hotel was lovely clean and tidy staff very helpfull

2026-06-18

Thanks to the brilliant, helpful staff, who organised a taxi for us !!

2026-06-18

Thank you to all staff who made our hotel stay pleasant especially the staff at breakfast.

2026-06-17

Thanks it was really good

2026-06-17

Disponibilità e cortesia del personale di reception davvero eccellenti.

2026-06-16

Ringraziamenti ai camerieri della colazione, ai facchini e agli addetti alla reception.

2026-06-16

well done

2026-06-15

Personnels charmants et attentifs

2026-06-16

Ringraziamenti soprattutto alla signora del servizio colazione

2026-06-15

Personale mio gentile e preparato

2026-06-16

J'ai beaucoup apprécié l'accueil à la réception et les informations reçues.

2026-06-15

Lo staff gentilissimo. Il portiere di notte ci ha accolti la sera e la mattina della nostra partenza prestissimo con gentilezza e cortesia.

2026-06-15

Una bella struttura con un personale piacevole che ci ha fatto sentire a proprio agio

2026-06-14

Muy buena atención por parte de recepción y muy buenos profecionales

2026-06-15

Personale gentilissimo ed efficiente .

2026-06-14

Tutta la reception per accoglienza, empatia e professionalità.

2026-06-15

The staff at both the restaurant and the breakfast were simply amazing!

2026-06-13

Ho avuto un problema con le chiavi dell’auto ed ho trovato tutto il personale disponibile a trovare una soluzione. Ed anche l’ufficio prenotazioni pur non potendo garantire in partenza una camera con balcone , ha avuto il pensiero di accontentarmi.

2026-06-13

Agradecer limpieza y atención del personal

2026-06-13

Very friendly staff

2026-06-12

Room cleaning team were fantastic every day the room was left so clean and tidy and was a pleasure to come back to. Reception staff were all fantastic so friendly and helpful.

2026-06-11

Peasant stay, very clean. Friendly and courteous staff.

2026-06-11

Sehr freundliches und Gast-orientiertes Personal im Bereich des Frühstücks. Sehr angenehmer / toller Service: Das Wasser, das man sich in der Nähe der Rezeption kostenlos holen kann. Parkplatz ist sehr gut. Busverbindung in die Stadt ist sehr angenehm und einfach zu nutzen.

2026-06-10

The lady at reception with the nose ring was fantastic.

2026-06-11

El hotel ha cumplido con creces nuestras expectativas,esperamos volver y desde luego lo recomendaremos

2026-06-11

Hemos pasado unos días maravillosos en su instalaciones nos ha gustado muchísimo les damos las gracias por todo.

2026-06-10

The staff were very patient and helpful

2026-06-10

Ha sido una estancia muy agradable,el personal tan atento y amable ,el hotel tan limpio y cuidado ,la habitación amplia ,cómoda y a la vez acogedora,después de un día increíble admirando la maravillosa ciudad de Florencia llegar al hotel a descansar era como entrar en casa y poder usar la zona de spa y relax una maravilla para cuerpo y mente Me gustaría agradecer a todos los trabajadores su buen hacer ,su amabilidad,su trato familiar y su profesionalidad

2026-06-10

Merci pour l excellent service de la part de toute l equipe

2026-06-10

Nice, clean hotel with very professional and friendly staff. We have already recommended to our friends.

2026-06-08

È stato superiore alla ns aspettative. Il plus è stato la presenza del balcone (camera 210) che non ci aspettavamo e abbiamo apprezzato tantissimo

2026-06-09

Il personale è veramente accogliente e preparato, le ragazze alla reception sono bravissime

2026-06-08

Todo ha sido fantástico pero especialmente el personal merce un agradecimiento especial por su amabilidad y profesionalidad

2026-06-09

Great stay, all the staff were lovely, very comfortable bed and liked the outdoor space.

2026-06-08

The rooms were lovely, very clean and lots of facilities. The staff were friendly and informative.

2026-06-09

Thanks for your help 😃

2026-06-08

Todo el personal fue excepcionalmente amable. Muy agradecidos con permitirnos almacenar nuestro equipaje 24 horas.

2026-06-07

bravi

2026-06-09

Grazie alla Signora Gloria e a tutto lo staff per averci dato la camera con 2 ore di anticipo

2026-06-07

Ringrazio il personale, tutto giovane ma molto preparato e competente. Complimenti!

2026-06-08

Staff gentilissimo, sorridente, disponibile. Cortesia ed attenzione ai più piccoli

2026-06-08

Merci le personnel est très gentils et bienveillants

2026-06-06

Sehr freundliches, aufgeschlossenes und hilfsbereites Personal am Empfang und Bein Frühstück. Bei Fragen und Anliegen wurde sofort geholfen. Die kostenlose Nutzung des Fitnessraums ist Klasse sowie der 10 Prozent Gutschein für das Jazz Restaurant nebenan. Lieben Dank für das kleine Präsent beim Check-out. Tolle Überraschung. Danke.

2026-06-06

Das Personal war überaus höflich und zuvorkommend. Alle Mitarbeiter sind sehr bemüht um den Gast ein gutes Gefühl zu geben. Die Zimmer sind sehr sauber und gepflegt. Ein entspannter und schöner Urlaub in Forenz .Meine Frau und ich kommen nächstes Jahr gerne wieder. Vielen Dank für den angenehmen Aufenthalt.

2026-06-06

Ringrazio per la Vs disponibilità ed efficienza

2026-06-05

1. Room cleaner excellent 2. Reception very helpful

2026-06-03

Grazie mille per gentileza staff, 5 stelle.

2026-06-02

Hotel Perfetto. Ho apprezzato tutto nell' insieme, anche il fatto che si trovi un po' fuori dal caos del centro pur essendo perfettamente raggiungibile con i mezzi pubblici

2026-06-03

Excellent costumer service. I appreciate their kindness and professionalism.

2026-06-02

Complimenti per ospitalità e professionalità

2026-06-03

Muchas gracias por su amabilidad y disposición para aclararme todas las dudas y apoyarme. Las chicas de la recepción fueron muy amables y cálidas

2026-06-02

Great welcome, allowed intoo room early, very comfortable bedding, modern and clean.

2026-06-02

sehr freundliches und hilfsbereites Personal

2026-06-01

The stay was perfect. Room was spotless and cleaned every day. Bed was very comfortable, including the pillows. Room was cool returning to it each day. Refillable water and hot drinks were good. The only reason we didn’t have breakfast at the hotel is because we wanted to try different local cafes. No time to visit the spa, we wanted to use our time exploring Florence. Thank you for a lovely stay!

2026-06-02

Everyone was lovely & very helpful.

2026-05-31

Ringraziamenti al Direttore per averci assistito e accompagnato il giorno dello sciopero all’Ospedale Careggi.Se non fosse stato per lui, non saremmo mai arrivati. Grazie ancora

2026-05-31

Merci à toute l'équipe d'accueil et particulièrement à Duccio qui a contribué au bon déroulement du séjours ! Grazie a tutto il team di accoglienza e in particolare a Duccio che ha contribuito al buon andamento del soggiorno!

2026-06-01

J'aurai aimer vous dire bien plus de mot en Italien pour vous remercier de ce séjour qui restera sincèrement gravé dans ma mémoire. DUCCIO est homme qui nous a profondément touché. Tout l'équipe est souriante et agréable. La chambre, l'accueil la piscine accessible le soir (ce que je n'ai jamais connu en France), la propreté, la classe à l'italienne, sans compter la générosité. Merci pour tout vraiment.

2026-05-31

Complimenti al personale addetto alla reception: molto cordiale, preparato e disponibile. Ti fanno sentire il benvenuto. Grazie.

2026-05-31

Dites à tout le personnel mais particulièrement à l'équipe du déjeuner qu'ils sont top ! Nous avons passé un agréable séjour et encore plus agréable grâce à votre équipe. Remerciement particulier au barista hyper pro et aux femmes de ménage qui rangeait chaque jour notre chambre. Merci 1000x

2026-05-29

Merci à tout le personnel de l'hôtel qui fut agréable, souriant et à l'écoute

2026-05-29

Sono veramente entusiasta del trattamento e prometto tornerò … complimenti vivivssimi a reception , pulizie camere e tutto lo staff.. colazione meravigliosa con camerieri IMPECCABILI!!! Davvero complimenti Mi firmo volentieri sono RANDI SAMUELE

2026-05-29

Thank you for the excellent staff who helped us checkin quickly even before the time. I also appreciate that they can speak English to answer our questions.

2026-05-28

Thank you for everything.nice and clean hotel.breakfast amazing. Kind and helpful staff

2026-05-29

All the staff was very friendly and very willing to assist with any of our needs.

2026-05-28

Félicitations et merci à votre équipe sympathique et efficace....c'est très apprécié !

2026-05-27

Friendly staff

2026-05-27

I would like to personally thank the concierge for all her assistance with my wife and myself. She truly went above and beyond.

2026-05-25

Sie haben ein sehr schönes Hotel, das Personal ist unglaublich freundlich und zuvorkommend. Wir hatten einen sehr angenehmen Aufenthalt, vielen Dank!

2026-05-25

Wir hatten einen schönen Urlaub bei Ihnen. Das Personal ist sehr freundlich und hilfsbereit und waren immer für einen Spaß zu haben

2026-05-23

Thank you so much for our stay. We had a fantastic time. We’d definitely come back. The housekeeping was the best we’ve experienced

2026-05-22

remerciements pour leur amabilité, leur courtoisie, leur désir de répondre à nos besoins

2026-05-22

Front desk staff were always helpful, professional & knowledgeable

2026-05-23

Merci

2026-05-23

Mattias was very kind and helpful.

2026-05-21

Aux personnels

2026-05-21

Un ringraziamento speciale e complimenti al signor Duccio della reception molto cortese in tutte le spiegazioni richieste!

2026-05-21

The accommodation was lovely but the reason I won’t be back as sadly I won’t be coming to Italy again due to my age.

2026-05-21

Tudo maravilhoso ❤️ muita gratidão 🙏

2026-05-19

Grazie

2026-05-20

Thanks

2026-05-19

Lovely hotel and staff

2026-05-20

Front desk staff were super friendly, helpful and professional. Answered all our questions and provided great suggestions.

2026-05-20

Thank You for a Wonderful Stay ALL Staff were fantastic. A memorable stay !!!

2026-05-19

The lady at the desk when we arrived was incredibly welcoming and had great information.

2026-05-18

Grazie mille

2026-05-18

Das Personal war sehr freundlich und nett. Besonders bei der Rezeption war alles sehr entspannt und sehr hilfsbereit!

2026-05-18

Freundliches Personal. Speziellen Dank für die Zuweisung des neuen Zimmers.

2026-05-18

Alle Mitarbeiter waren besonders freundlich

2026-05-17

J’ai apprécié la petite attention le jour de mon anniversaire( ballon et les biscottis). Ça m’a fait vraiment plaisir!

2026-05-17

Très bon service.

2026-05-17

Foi o melhor hotel que nos hospedamos na Itália. Tudo literalmente perfeito, e um atendimento da equipe impecável. Obrigado e até a próxima viagem!

2026-05-17

Le personnel était sympathique et à l'écoute de nos besoins

2026-05-16

Faccio ì complimenti a Elena , cameriera della colazione

2026-05-16

Das Personal beim Empfang war sehr nett und hilfsbereit.

2026-05-17

The front desk staff as well as the restaurant staff were so professional and helpful.

2026-05-16

Thank you for providing much a lovely place for us to rest and relax, between our busy touring days. Breakfast was lovely, great service

2026-05-15

Very well run facility

2026-05-15

Friendly and helpful staff. Nice room and was kindly given a double instead of a single. Comfy bed.

2026-05-16

Muchas gracias exelente atencion

2026-05-16

Merci pour votre accueil.

2026-05-15

I can only say that the staff whether they be manning reception or the cleaners were at all times very professional and very helpful.

2026-05-14

Bon travail

2026-05-13

Gracie mile

2026-05-14

I had a wonderful time in the hotel and the staff were amazing and very friendly and helpful. I have recommended the hotel to my friends and family. If I ever visit Firenze I would definitely stay at this hotel

2026-05-12

Très bon accueil en plus en français merci encore

2026-05-13

Ihr gesamtes Service Personal war sehr professionell. Vielen Dank.

2026-05-13

Really enjoyed our stay, shame the pool was closed.

2026-05-12

Your staff are a delight so helpful and charming the hotel is amazing and comfortable.

2026-05-13

The staff were all lovely, in particular Lorenzo on reception. He was so friendly, helpful and sweet whilst at the same time professional.

2026-05-13

The customer service we received from Lorenzo was 5 star. Very friendly, professional, and helpful. Thank you Lorenzo.

2026-05-12

Il personale della Reception è sempre molto cordiale e sorridente

2026-05-12

Staff were lovely

2026-05-12

Si, muchas gracias, muy fácil de llegar y el buss pasa a una cuadra.

2026-05-10

Complimenti x il servizio

2026-05-10

All staff were excellent. Thank you!

2026-05-09

Grazie mille per tutto, in particolare per la gentilezza del personale della reception.

2026-05-10

Danke an das ganze Personal

2026-05-09

Very friendly and warming. Willing to help with any questions.

2026-05-09

Our compliments to you on a well-managed, comfortable hotel which looks after its guests with good quality service. .

2026-05-08

Personnel très agréable et disponible

2026-05-09

Thank you for a wonderful stay!

2026-05-08

Very friendly and helpful staff. Your place worked out great for us for the 3 nights we were there. Appreciated the cleanliness of all we saw...and the water machine in the common area.

2026-05-07

Nous avons apprécié le geste commercial qui nous a été fait en partant suite au souci rencontré dans le bus

2026-05-07

We Hotel review excelent service reception room service and brekfasr stuff I had an excellent stay at this hotel. The service was outstanding from start to finish. The reception staff were welcoming, professional, and always ready to help. Room service was prompt and efficient, and the breakfast staff were friendly and attentive, making every morning enjoyable. Overall, a wonderful experience with exceptional hospitality.

2026-05-07

Se agradece enormemente la disponibilidad de agua en el primer piso.

2026-05-07

Increidble, thanks!

2026-05-07

Thanks for a lovely stay the spa was great as was our room.

2026-05-05

Ringrazio tutti di tutto cuore, siete gentili, e troppo buoni, grazie

2026-05-04

Personale della reception molta professionalità e gentilezza

2026-05-05

Complimenti

2026-05-04

Grazie alla meravigliosa ragazza che ci ha accolte col sorriso e spiegato accuratamente dandoci consigli preziosi anche sugli spostamenti e i ristoranti.

2026-05-03

Personale della reception gentilissimo Grazie al signore al ceck out abbiamo saputo di una mostra mercato vicino Firenze

2026-05-03

Cortesi e gentili

2026-05-03

Das Personal ist phantastisch! Von der Rezeption bis zum Frühstück. Das trifft auch auf das Personal im Lokal zu! Das Essen, die Weine und die Bewirtung war hervorragend! Damit habe ich nicht gerechnet. Weiter so!

2026-05-04

Overall, the staff were professional and friendly.

2026-05-04

X la pulizia e l’accoglienza

2026-05-02

Thank you for returning the things we forgot in our room

2026-05-02

Un gros merci pour le service très sympathique et professionnel

2026-04-30

Thank you

2026-04-30

Thanks for a very nice stay

2026-04-30

Thank you for everything!

2026-04-29

We thought your staff were excellent - friendly, professional and helpful.

2026-04-29

Gentilezza e professionalità.

2026-04-30

Gracias por la atención recibida. Saludos argentinos cordiales .

2026-04-30

Vi ringrazio per aver reso il nostro soggiorno molto gradevole

2026-04-29

The Reception staff were extremely helpful at all times. Big shout out for Lorenzo, the handsome man with the kind eyes - who answered our every question with patience and courtesy. Elena in the breakfast room also needs a shout out as she works tirelessly hard and always had a smile.

2026-04-28

Thanks to the reception staff who gave us ideas on arrival and made reservations and taxi booking. Thanks to the cleaning staff who made our room so lovely each day

2026-04-29

Ringrazio Mattias , gentilissimo e veloce e molto disponibile

2026-04-27

I miei genitori si sono trovati benissimo da voi. Oltre alla estrema gentilezza e disponibilità, hanno apprezzato la pulizia perfetta e hanno molto gradito il “buffet gratuito” disponibile in reception per tutto il giorno.

2026-04-28

Personale molto gentile ,disponibile, simpatico

2026-04-27

Das Zimmer fand ich sehr ansprechend gestaltet. Der Service beim Frühstück war super und die Servicekräfte hatten gute Laune und viel Engagement

2026-04-27

My stay at Hotel Grifone in Florence was truly exceptional and exceeded all expectations. The location is excellent, offering both convenience and easy access to the city’s highlights, which made the entire experience even more enjoyable. From the very first moment, we were warmly welcomed at reception by Gloria and Alessandra, whose professionalism and genuine kindness immediately stood out. Their attention to detail, helpful attitude, and thoughtful local recommendations made us feel truly valued as guests. One of the highlights of our stay was the immediate access to the pool upon arrival. The relaxed atmosphere by the pool terrace, where we were able to enjoy food and drinks, added a special touch of comfort and leisure to our experience. The room was impeccably clean and tastefully designed with a modern touch, providing a high level of comfort throughout our stay. Every detail reflected quality and care. Overall, everything was simply perfect. Considering the outstanding level of service, comfort, and amenities, the value for money is remarkable. I will most definitely return and highly recommend this hotel to anyone looking for a refined and memorable stay in Florence.

2026-04-26

Il personale è stato attento alle nostre richieste ed esigenze. La struttura si offre una colazione super ed inoltre il centro benessere ha superato le nostre aspettative

2026-04-26

Ci siamo trovati molto bene. Pulizia e cordialità top

2026-04-26

Un parking à disposition des clients est vraiment nécessaire. Mais surtout gratuit pour la clientèle.

2026-04-26

Everyone was so pleasant at all times...My Son and my self really enjoyed our stay at your facility it was such a beautiful place...

2026-04-26

Everything exceeded my expectations. The cleaning staff did an AMAZING job, they deserve a raise! I loved how there were always snacks and drinks available in the lobby. The eggs during breakfast were cooked perfectly, the chef deserves a raise too!

2026-04-26

Grazie a tutto lo staff! Tutti gentili e professionali! E un grazie di cuore alla Capo Sala!

2026-04-25

Throughly enjoyed our stayed ,, found everyone we spoke to was extremely polite and friendly, kind. Would highly recommended the Grifone. Thank you to everyone..

2026-04-23

Really enjoyed my stay! Thank you for holding my luggage after I arrived early, and again after I checked out. I appreciated you being friendly and welcoming, especially because I was traveling solo.

2026-04-23

Thanks

2026-04-22

per la cortesia e la professionalità

2026-04-21

Thank you

2026-04-22

Petit déjeuner exceptionnellement et logement spacieux et bien aménagé avec goût

2026-04-21

Danke, für Alles. Alles war problemlos. Alle waren sehr freundlich.

2026-04-21

Thanks for the great service

2026-04-20

Ok

2026-04-20

Nous avons adoré votre hôtel, notre chambre était très spacieuse, moderne, très bien équipée et située !

2026-04-19

Personale gentile e disponibile, struttura molto curata e pulita. Molto soddisfatta del soggiorno

2026-04-20

The young lady on reception (i forget her name) she was lovely & helpful. Lorenzo was also great. Our cleaner was fantastic!

2026-04-20

Thanks to the housekeeper who carefully cleaned and organized our room.

2026-04-19

Agradecido al personal de la recepción por las indicaciones para traslado en florencia. Muchas gracias.

2026-04-19

All of the staff were friendly and pleasant. The hotel room was very clean - so special thanks to cleaning team.

2026-04-18

Thanks to the very friendly and helpful staff, always with a smile on their face.

2026-04-19

Staff was amazing very helpful specially front desk / breakfast we had amazing time very relax place . Thanks so much

2026-04-19

Lorenzo at the front desk was Marvelous.

2026-04-17

Tout s’est très bien passé -

2026-04-18

Thank you very much for the pleasant experience.

2026-04-17

To the staff that we dealt with from Apr 12-17 th we thank you for your hospitality! You are all so kind and helpful! Gracie

2026-04-17

Just wanted to mention the great front of house/reception team who were welcoming and helpful at all times.

2026-04-15

Thank you to Elena who's so hospital and always in good mood to have a talk. Thank you also to Mattia who's working as an intern: he's doing a good job and is very nice towards his clientelle. Grazie é arrividerci!

2026-04-16

Excellent service

2026-04-15

Accueil génial et petit déjeuner excellent

2026-04-16

Thanks

2026-04-16

Great

2026-04-15

I was travelling abroad for the first time being diagnosed as having Coeliac’s disease. The breakfast staff were all amazing. In particular the lady who looked after me each morning during our trip. Unfortunately I didn’t get her name, but she was very caring and helpful, despite my lack of Italian. The barista was always very welcoming and made me lovely lattes and cappuccinos which I felt safe to drink, which is not always the case in the UK. Thank you all for taking such good care of us.

2026-04-14

I would especially like to thank Mattias. He went out of his way to help us.

2026-04-15

Thank you to all of the reception staff, who were so helpful, polite, lovely and welcoming. You made us feel at home! Can't wait to come back.

2026-04-15

The front desk staff was very welcoming and professional.

2026-04-15

Complimenti per la cortesia e professionalità dello staff alla reception

2026-04-14

Thanks

2026-04-14

Thank You

2026-04-14

Ringrazio tutti per la gentilezza e accoglienza

2026-04-14

All staff were very helpful and friendly, particularly Helena in the restaurant, who went out of her way to make us feel welcome 🙂

2026-04-13

It was very neat Hotel with excellent sized family room, staff were very polite and approachable. Very near to the Bus Stop

2026-04-12

Thank you for your hospitality. Very helpful and friendly hotel staff.

2026-04-11

Thank you!

2026-04-11

I regret that I don't recall her name, but the person who checked using was very helpful and pleasant

2026-04-09

Grazie, tutto di buon livello

2026-04-09

Everything was good.

2026-04-08

Ci siamo trovati bene. Complimenti

2026-04-07

Ringrazio aver risolto in brevissimo tempo la richiesta di sostituzione della camera causa inadeguatezza del secondo letto per le mie figlie.

2026-04-07

tutto molto bene

2026-04-08

Very helpful and couurtasious.

2026-04-07

Nice managed hotel

2026-04-06

The front desk staff was very kind and accommodating.

2026-04-07

They suggested that we can keep the luggage in the other hotel near the train station. very useful!

2026-04-06

grazie veramente di tutto

2026-04-06

Io e la mia famiglia ringraziamo di cuore tt il vostro staff dalla reception alle signore delle pulizie alla manutenzione un grazie veramente di cuore ❤️

2026-04-05

Le personnel est vraiment exceptionnel, à l’écoute, souriant, disponible. Un vrai plaisir qui nous permet de se sentir à l’aise

2026-04-05

quizás el wifi en mi habitación no iba demasiado bien. la habitación todo correcto.

2026-04-06

Special thanks and compliments to one of the breakfast staff. She wears glasses and has brown longish hair, mostly tied up in a ponytail. She provided the best service to me and my girlfriend!! She is an absolutely kind and heartwarming person! Thank you so much! Un ringraziamento speciale e i miei complimenti a una delle ragazze del personale addetto alla colazione. Porta gli occhiali e ha i capelli castani piuttosto lunghi, che di solito tiene raccolti in una coda di cavallo. Ha offerto un servizio eccellente a me e alla mia ragazza!! È una persona davvero gentile e calorosa! Grazie mille!

2026-04-06

Complimenti alla responsabile di sala per le colazioni e simpatiaq e al barista per gli ottimi cappuccini.

2026-04-05

Personale davvero gentile e pulizia buona.

2026-04-05

Thank you for making my stay amazing.

2026-04-04

Grazie per i cestini per la colazione

2026-04-04

Gracias por vuestra amabilidad en todo momento y hacernos una estancia agradable y fácil de gestionar. Hasta la próxima!

2026-04-04

Séjour impeccable comme d’habitude!

2026-04-05

Excellent ! Cela fait plusieurs années que j’y viens!

2026-04-04

Thank you for your assistance especially in helping us with assisting and finding a repair shop to have my daughter’s wheelchair fixed due to a small accident we had. Your help was greatly appreciated

2026-04-03

Loved the tea tray and water in the fridge. The initial receptionist who greeted us was incredibly helpful and efficient. Sadly we never saw her again. Sweets on reception lovely. Also the water, coffee tea station in reception

2026-04-04

Thank you for a warm wellcome

2026-04-03

Grazie per la disponibilità e complimenti per la competenza e la professionalità

2026-04-03

Excelente atención e instalaciones

2026-04-02

Sehr zuvorkommendes Personal, das sich mehr als gut um uns und unsere Anliegen gekümmert haben. Top Personal arbeitet hier mit viel Herz und Freundlichkeit. Auch sauber ist alles.

2026-04-01

We arrived an hour before check-in time. The staff took our luggage while we explored the city. When we returned (pretty late), we found that our luggage had been placed in our room. Very helpful.

2026-04-02

Staff worked quickly and with happiness to accommodate us.

2026-03-31

To Davlat 😊

2026-03-30

Grazie per l'accoglienza e il calore che trasmettete, sia il personale alla reception che il personale delle colazioni mi hanno lasciato senza parole, un servizio incredibile che mi ha fatto sentire vipcome mai prima d'ora 🙏🏻

2026-03-31

Gracias a las chicas de recepción, muy agradables

2026-03-30

Grazie mille per l’ospitalità

2026-03-30

È la seconda volta che vengo, mi sono sempre trovato benissimo con tutto il personale!!!

2026-03-29

Grazie per averci permesso di lasciare i bagagli nell’altra struttura nei pressi della Stazione. Una cortesia preziosa e gradita!

2026-03-29

Complimenti per la struttura e per la professionalità e la cortesia del personale. Siamo stati molto bene.

2026-03-29

Personale disponibile e cortese grazie mille

2026-03-30

Reception staff very helpful and accommodating. Hotel was excellent and our stay enjoyable

2026-03-29

Ringrazio tutti x la cortesia

2026-03-29

Gracias por la orientación durante toda la estadía, tanto para gestionar taxis como para ayudarnos con consultas en trámites de la autopista.

2026-03-29

All the staff were very knowledgeable, helpful & friendly

2026-03-28

Complimenti per la precisione,disponibilita, efficenza

2026-03-29

Compliment et remerciement aux hôtesses Céline et Helena pour leur sourire et leur services merci! Elles sont top!!!

2026-03-28

Merci à l’excellente équipe du petit déjeuner et à Mathias de la réception !

2026-03-27

Thank you for warm welcome to us and for suggesting to ise the other hotel for oir luggages after check out

2026-03-26

Super Preis / Leistung

2026-03-26

Personnel très agréable et professionnel. Notamment l’équipe du petit déjeuner et le personnel de chambre.

2026-03-25

O melhor cappuccino da Itália

2026-03-24

Grazie per il bel soggiorno

2026-03-25

Wonderful staff & hotel if you dont mind a walk to all areas of florence

2026-03-24

Complimenti a tutti!!

2026-03-24

Thank you for being so helpful!

2026-03-23

Très beau séjour, bel hôtel, personnel très agréable

2026-03-24

Sehr freundliche Bedienung und ein toller Service im Frühstücksraum

2026-03-23

Complimenti ad Elena...signora che lavora al servizio colazione in sala....molto gentile....premurosa e tanto sorridente

2026-03-23

Complimenti per l'accoglienza e la struttura ben tenuta.

2026-03-22

Remerciements à tout le personnel de l hôtel....

2026-03-22

Complimenti a tutto lo staff gentilezza assoluta.Grazie mille

2026-03-22

Un grand merci à toute l'équipe de l'hôtel pour sa disponibilité et sa bonne humeur.

2026-03-20

Ringrazio per il gradito pensiero al compleanno della signora.

2026-03-20

Nous avons été ravi de notre séjour dans votre hotel...

2026-03-19

All the staff was very courteous and helpful

2026-03-20

Wonderful stay, excellent breakfast.

2026-03-19

Grazie allo staff gentile e molto professionale

2026-03-18

Personale accogliente, molto gentile, attento e disponibile. Non è così ovvio essere accolti e trattati in questo modo

2026-03-19

Per aver risolto un problema molto velocemente

2026-03-18

The front desk staff and the breakfast staff were the nicest we have met on our trip to Italy. Very friendly and professional.

2026-03-17

Muchas gracias por todo

2026-03-17

Great place.

2026-03-16

Ok

2026-03-17

A wonderful stay. The staff at the front desk were very helpful and friendly.

2026-03-17

Muy bien servicio y excelente atencion de la recepción y servicio de comedores

2026-03-16

Tornati dopo 18 anni, abbiamo trovato lo stesso pregevole standard.

2026-03-17

Quando verremo a Firenze,torneremo da voi

2026-03-16

Si nota che c'è una regia molto attenta ai particolari (profumo negli ambienti, acqua e caffe' a disposizione in saletta e in camera, ciabattine in camera, mappa di come arrivare al Mandela Forum a piedi in occasione di eventi, luminosità, ecc)

2026-03-16

The staff were very friendly and helpful.

2026-03-16

Personale gentile preparato

2026-03-15

Grazie di tutto

2026-03-16

Personale davvero gentile e accogliente

2026-03-15

Thankyou for everything

2026-03-15

One of the best hotels in Italy I stayed so far!

2026-03-15

Personale particolarmente gentile e accogliente

2026-03-15

in una città come la vostra ricca di arte e storia,siete una bella realtà…

2026-03-15

Grazie mille

2026-03-15

Personale alla reception molto professionale, gentile e disponibile

2026-03-14

Gracias a los recepcionistas por su amabilidad y a la camarera q sirve los cafés por su cortesia

2026-03-15

warm welcome and friendly staff.

2026-03-14

Desideriamo ringraziare (e lo abbiamo anche fatto lasciano un breve encomio scritto alla reception da recapitare al Direttore della struttura) per la cameriera Elena Tallone che abbiamo incontrato nella sala colazione. Si è dedicata a noi con dedizione, gentilezza, disponibilità e competenza.

2026-03-13

LA AMABILIDAD Y LA CORTESIA ASI COMO LA DILIGENCIA SON PUNTOS FUERTES DEL HOTEL

2026-03-13

Anche se il soggiorno presso il vostro hotel è stato breve ho avuto modo di apprezzare la gradevolezza e il comfort degli ambienti nonché la gentilezza disponibilità e professionalità del personale in servizio. Tutto molto piacevole, complimenti

2026-03-13

Bravissimi e gentilissimi

2026-03-14

El hotel está bien ubicado tiene buena comunicación con el tranposte para desplazarse con facilidad. Nuestra habitación estaba muy limpia la cama confortable el baño en perfectas condiciones, nos hicieron la habitación 2 días y cuando entrabas olía super bien todo bien cuidado. El personal muy amable. Un lugar de 10, repetiré sin lugar a dudas. RECOMENDADISIMO 💯 * 💯

2026-03-13

Personale disponibile e preparato, ottima accoglienza e hotel veramente molto ordinato e pulito .

2026-03-13

Very knowledgeable, professional and helpful staff. Great customer service.

2026-03-13

Mattias at reception was extremely helpful. Very polite and helped us to our room with our bags.

2026-03-12

Complimenti a tutto il personale siete stati gentilissimi vi ringrazio ancora ❤️

2026-03-13

Elena en el desayuno merece un súper 10

2026-03-12

We had an issue with ac units flashing and the staff went above and beyond

2026-03-11

Grazie per la professionalità e la gentilezza di tutti.

2026-03-11

Complimenti a tutto lo staff dalla reception, alla colazione ed alle signore delle pulizie Soggiorno perfetto.

2026-03-10

We had a wonderful stay in Florence. The staff were incredibly kind, helpful, and very professional throughout our visit. The rooms were perfectly clean and very comfortable. A special thank you to the team in the dining area who were always friendly and attentive. The breakfasts were outstanding, truly some of the best quality food we’ve experienced, even compared to many 5-star hotels. At the end of our stay we also received a lovely gift, probably from the manager, which was an extremely kind gesture. Grazie mille!

2026-03-11

The young man on reception when we arrived and on day 2 of our stay ( he had lived in England for a number of years but I can't remember his name) was super- friendly, well organised and so helpful and well informed. The staff in the dining room were absolutely first rate- welcoming and well organised.

2026-03-11

Continuiamo a trovarci benissimo quindi a presto

2026-03-10

Grazie per il soggiorno utilizzato con uno smartbox, ho trovato il personale molto gentile e disponibile a fornirci tutte le indicazioni necessarie La posizione dell’hotel Grifone ci è stata utile per raggiungere sia il lungarno che il centro città

2026-03-11

Grazie per tutti

2026-03-09

I loved the front counter staff - so friendly and courteous. Very helpful on all our questions! The room was always clean and opening windows with huge beautiful trees right outside was lovely. Just loved this place!

2026-03-09

Ottima organizzazione. Personale cortese complimenti!

2026-03-09

Complimenti per il personale gentilissimo e professionale

2026-03-08

Complimenti tutti molto gentili e disponibili. Grazie per questi giorni di relax.

2026-03-09

Un elogio particolare alla signora Elena della ristorazione/colazione , una persona veramente gentile e professionale.

2026-03-08

Personale molto efficiente e gentilissimo

2026-03-09

Your hotel was great with pleasant staff would have liked to stay longer .1 night not enough to completely enjoy your wonderful hotel

2026-03-09

Abbiamo passato tre giorni nella Vostra struttura. Siamo stati benissimo, complimenti a tutto il personale, sempre sorridente ed educato, molto disponibile e davvero complimenti a tutti.

2026-03-09

Je tiens à remercier le personnel d’accueil pour sa disponibilité.

2026-03-09

Bravo, Un hôtel parfaitement géré, on sent que le personnel éprouve du plaisir à y travailler. Donc cela a un fort impact sur les clients qui s’y sentent du coup très bien aussi. Personnel de ménage au top ! À bientôt.

2026-03-08

Tout est parfait, merci beaucoup pour votre hospitalité

2026-03-08

Grazie mille per la meravigliosa accoglienza. In particolar modo, al consierge che mi ha accolta la sera al mio arrivo e alla signora Elena giu' al ristorante. Entrambi persone squisite e estremamente gentili.

2026-03-07

Grazie a tutti per l’accoglienza e la disponibilità. Era la seconda volta che pernottavo da voi e mi sono trovata nuovamente benissimo

2026-03-07

Grazie a tutto lo Staff per l’accoglienza la cura e l’attenzione…la Vostra SPA è stata una bellissima scoperta e la stanza altrettanto confortevole. Se un giorno torneremo a Firenze torneremo sicuramente ad alloggiare da Voi anche grazie alla ottima posizione che ti permette di muoverti tranquillamente verso il centro

2026-03-07

Grazie

2026-03-06

The entire hotel staff is extremely friendly, helpful, and professional. The hotel is comfortable, reasonably priced, and accessible (with a bit of walking) to the main attractions in Florence. We would recommend Hotel Grifone to anyone visiting Florence!

2026-03-07

La vostra gentilezza e professionalità sono encomiabili

2026-03-04

Thank you for the birthday gift i found in our room, it made the day really special and let me thank the kindness of Duccio!

2026-03-04

Tutti estremamente gentili e cortesi . A partire dalla reception per passare agli addetti alle pulizie e alla gastronomia . Ci siamo sentiti a casa

2026-03-04

Personale meraviglioso, accogliente e gentile.

2026-03-02

È stato tutto apprezzato, soprattutto la livornese al bar, pezzo da 90 della struttura

2026-03-01

Ringrazio il personale tutto, esteemamente gentili, professionali e disponibili.

2026-03-01

complimenti per la cortesia della ragazza alla reception noi siamo arrivati il 28 02 alle ore 17 circa

2026-03-01

I miei complimenti al personale dell'accettazione professionale e disponibile

2026-03-01

Ringraziamo tutto il personale per la disponibilità.

2026-03-02

Al personale per la sua disponibilità e gentilezza

2026-03-01

Ringrazio tutto il personale per la gentilezza

2026-03-01

La signora elena è tutto lo staff molto cordiale gentile e professionale anche la reception voto 9 o 10

2026-02-28

Siamo stati benissimo, soddisfatti di camera, colazione, cena, SPA, personale disponibile e gentile.

2026-03-01

Thank you for a wonderful stay.

2026-02-28

great staff. was nice to have refillable water bottle in room and little cakes or sandwiches byt he tea facilities during day

2026-02-27

Sono tutti molto gentili e ospitali

2026-02-27

Everyone was so lovely during the visit. Thanks xxx

2026-02-26

Ottima struttura ed ottimo personale. Pienamente soddisfatto.

2026-02-27

Agradezco la hospitalidad y la profesionalidad de todo el equipo en general

2026-02-25

Devo complimentarmi per la cortesia al momento del check in e del check out, inoltre l'attenzione dedicata ad una richiesta successiva al soggiorno.

2026-02-24

Mi complimento principalmente per la cortesia e la disponibilità del personale, per mia dimenticanza non ho richiesto la ricevuta al check out e successivamente mi è stata fornita solertemente via mail.

2026-02-24

Grazie per la cortese ospitalità a tutto lo staff

2026-02-23

tutti molto gentili e professionali. Grazie mille

2026-02-23

All the staff have been very friendly and helpful, made for a great stay

2026-02-23

Grazie per il soggiorno nel vostro hotel.Le ragazze all’accoglienza sono state molto gentili e cordiali.Complimenti a tutto lo staff.

2026-02-24

Grand remerciement au femme de ménage.

2026-02-23

Grazie, i miei bambini vorranno tornare!!!

2026-02-24

The front staff were very kind polite and helpful

2026-02-23

Le personnel est en or

2026-02-22

Danke für den netten Kontakt

2026-02-22

complimenti al personale di reception per cortesia e disponibilità e ringraziamenti per i suggerimenti

2026-02-23

Thanks to the staff in the kitchen, and in the dining area. They were kind, helpful and polite.

2026-02-22

Tutti suepe disponibili e gentili

2026-02-21

Many Thais to all the staff we meant at the hotel. They were all so polite and willing to help. My daughter and I enjoyed our stay .

2026-02-20

I've really enjoyed my time at the hotel, starting from breakfast, interior, spa facilities, always helpful staff and very good location.

2026-02-20

…

2026-02-20

Il soggiorno è stato ben oltre le nostre aspettative: pur avendo prenotato con Smartbox, l’accoglienza da parte del personale tutto è stata ottima e per noi non era “scontato” in quanto per esperienze passate in altri luoghi (sempre prenotate con Smartbox) il trattamento che ricevevamo non era lo stesso che avremmo ricevuto se avessimo prenotato direttamente tramite la struttura.

2026-02-20

Ringrazio lo staff per l estrema gentilezza

2026-02-20

Personale preparato, disponibile, simpatico, sorridente, insomma…perfetto! Camere molto belle, pulizia top; la colazione eccezionale. Ci torneremo molto presto!!!

2026-02-19

ringrazio per l'aiuto in fase di recupero di materiale smarrito e nelle indicazioni ricevute

2026-02-19

This was the best and seamless stay we had! The staff were so kind and thoughtful, the hotel was clean and conveniently located!

2026-02-20

Agradecemos la simpatía y profesionalidad del personal

2026-02-19

The staff were lovely and very helpful

2026-02-20

Staff were very helpful and friendly, comfortable bed. Thank you for making my trip pleasant!

2026-02-18

Ringrazio Duccio per la cortesia e per la disponibilità. E tutte le persone che mi hanno fatto sentire a casa.

2026-02-17

Complimenti per la professionalità, disponibilità e gentilezza di tutti i dipendenti.

2026-02-17

Gentilezza disponibilità e competenza

2026-02-16

A tutti. Impeccabili

2026-02-17

L'ordine e pulizia camere sempre impeccabile. Cortesia dello staff accogliente

2026-02-16

Complimenti con accoglienza, parcheggio stanza super accogliente e colazione ottima

2026-02-16

ringrazio tutto il personale per la disponibilità, la gentilezza, ci fate veramente sentire a casa, sicuramente ci manca la Signora Lucia nella sala Breakfast, ma la signora Elena, che ha preso il suo posto ha raccolto la sua eredità nell'accoglienza degli ospiti.

2026-02-15

Vorremmo fare i complimenti alle ragazze della reception. Molto simpatiche e professionali.

2026-02-15

Complimenti

2026-02-15

Prima accoglienza Saluto finale

2026-02-15

Tutto ok

2026-02-15

Semplicemente fantastico.la ragazza alla reception è stata oerfetta

2026-02-14

Great

2026-02-14

Grazie, siamo stati molto bene.

2026-02-14

Un ringraziamento allo Staff, di grande professionalità e disponibilità.

2026-02-14

COMPLIMENTI PER L'ORGANIZZAZIONE E PER LA GENTILEZZA DELLO STAFF!!

2026-02-14

Grazie siamo stati coccolati

2026-02-13

Ringrazio per la cortesia per l'utilizzo del parcheggio fino al pomeriggio del giorno della partenza

2026-02-13

Complimenti per la premura e la cortesia del personale. Ho trascorso solo un giorno nel vostro Hotel e ho gradito sia il messaggio ricevuto il giorno prima del mio arrivo sia l'attenzione mostrata il giorno dell'arrivo: mi hanno trasmesso cura e considerazione.

2026-02-12

buongiorno gia e un po di volte che veniamo nella vostra struttura e ci troviamo benissimo ,gentilezza e cordialita sono al primo posto.A presto

2026-02-12

Gentilezza e' il Vs migliore biglietto da visita

2026-02-12

Grazie della cortesia. Piena soddisfazione!

2026-02-12

Complimenti allo staff di accoglienza

2026-02-10

Vorremmo ringraziare in particolar modo la signora della sala colazione di nome Elena per la disponibilità e per la simpatia cosa ormai rara .

2026-02-09

Cordialità, disponibilità e chiarezza fanno della vostra struttura il punto di forza. Grazie di cuore.

2026-02-08

Grazie di tutto

2026-02-08

Personale molto cordiale

2026-02-08

Grazie dell’ospitalità

2026-02-08

Ringrazio il personale accogliente, disponibile e cortese

2026-02-08

Cortesia e disponibilità ottime

2026-02-08

Personale cortese

2026-02-08

Ci siamo trovati bene

2026-02-08

Nel complesso sono molto soddisfatta della scelta

2026-02-07

Je souhaite remercier le personnel qui tient le service du petit déjeuner , l'accueil pause café et ses mignardises à la disposition de la clientèle, les petits soins comme la mise à disposition des parapluies à l'accueil, la propreté de la chambre quand nous revenons de notre formation, votre partenariat avec le centre de formation europass teacher academy.

2026-02-08

Grazie per l’accoglienza e la cortesia

2026-02-08

Un grand plaisir d'avoir eu Helena au service restauration

2026-02-08

Grazie a Lorenzo per la sua disponibilità

2026-02-08

👍

2026-02-05

Grazie mille per l’ospitalità, siamo stati molto bene e il personale è sempre stato molto gentile e disponibile. Speriamo di tornare presto!

2026-02-03

Mi complimento per la professionalità e la cortesia di tutto il personale. Anche la struttura non è certamente da meno. Complimenti

2026-02-03

Il.personale nella sala colazione delizioso, cortesi, simpatici, professionali e allegri, mi hanno fatto iniziare bene la giornata.

2026-02-03

Tutto lo Staff gentile e disponibile , pulizia e ordine della camera impeccabile , complimenti a tutto il personale.

2026-02-02

Very nice person at the receiption. Helped with his personal id to get some cigarettes.

2026-02-03

We thoroughly enjoyed our stay at hotel grifone. The young lady on reception was really welcoming and I love that she took in that it was my birthday. I was surprised to find a birthday message and treat in my room :) fantastic hospitality and all the staff were lovely, the porter was working so hard!!

2026-02-02

Complimenti, personale gentile e cortese.

2026-02-02

La recepción fue una de las mejores que hemos tenido en nuestro viaje. Fue excelente y acogedora me gustaría dar mis agradecimientos al caballero que nos recibió

2026-02-02

Grazie per la cortesia e accoglienza.

2026-02-01

Grazie della disponibilità

2026-02-01

Non è scontato sentirsi a proprio agio in hotel quando si hanno figli piccoli, staff professionale e sorrodente, camera spaziosa e pulita, colazione ricca (una menzione speciale allo staff della colazione e ad Elena per la cordialità)

2026-02-01

We had an excellent stay and enjoyed the walk to the centre which was very pleasant after an evening out. Maybe at reception staff could run through Spa and Swimmimg facilities. I had assumed the Pool was closed and would have used it if it had been mentioned in check in. But a great stay. Nice staff. The cleaners were very polite and friendly.

2026-02-01

Gentilissimi i concierge....

2026-02-01

Grazie a tutto lo staff ,sempre attento e premuroso

2026-01-31

Grazie e complimenti !

2026-01-31

Thanks for all your help and advice throughout our stay

2026-01-29

Un grazie a tutti è stato piacevole essere ospitati da voi. Sicuramente se faremo tappa a Firenze vi terremo in considerazione.

2026-01-28

Bravi e grazie per l’accoglienza

2026-01-28

Ottima accoglienza. Cordiali ed esaustiva grazie x la vostra disponibilità

2026-01-27

Entrambi sia complimenti che ringraziamenti, non è la prima volta che abbia soggiornato ed ogni volta è come sentirsi a casa.

2026-01-26

Tutto efficiente... grazie

2026-01-25

Complimenti per la struttura meravigliosa e anche per il personale molto cordiale e gentile. Grazie di cuore per la sorpresa dei biscotti e dei palloncini trovati in stanza al nostro arrivo, per il compleanno del mio compagno!

2026-01-25

sapendo di trattasse di un regalo di compleanno ci hanno regalato un pacco di biscotti di firenze buonissimi

2026-01-26

Accoglienza ottima

2026-01-26

Grazie a tutto il personale per la cortesia e in particolare agli addetti alle prime colazioni e alla caposala un particolare

2026-01-26

The women at the reception desk were very nice and helpful. Especially the woman with dark long hair - sorry, we did not get her name . She spoke english very well and was extremely pleasant and helpful .

2026-01-24

Mi sono sentita molto coccolata

2026-01-24

Muchas gracias a todo el personal, nos han acogido muy bien

2026-01-22

Grazie dell’accoglienza

2026-01-22

siamo stati bene

2026-01-21

Cortesia affabilità e accoglienza sono sicuramente molto apprezzabili

2026-01-22

Grazie a tutti, dalla Direzione (Simone e Roberto) al personale del ricevimento (Duccio, Lorenzo, Gloria), del ristorante per la prima colazione, a quello delle camere.

2026-01-21

Agradecer al Staff el enorme detalle de dejarme en la habitación un detalle a la llegada porque sabían que era mi cumpleaños. Todos muy amables.

2026-01-22

I had a great stat at the hotel. I would stay again if I ever return to Florence

2026-01-20

everyone was very helpful and friendly, thank you

2026-01-21

Thank you Lorenzo for giving us such a great stay and also all the other staff, look forward to go back soon.

2026-01-21

At the reception: Livia, Gloria, Lorenzo, Duccio, simply extraordinary human beings. I could never feel a single moment of negativity on their part, they always smiled, talked to me, they were kind, friendly and solved each of my problems in real time. I would like to have a work team like this in every hotel I go to or in my own company. I can't wait to go back to the hotel mainly to feel at home thanks to them. Cleaning staff: she took off my hat, they don't just clean your room, Mrs. Malika and Mrs. Margot. They really do their job with love and I can feel it in every detail after they finish their work. Others: Ahmid, Giorgio. Guys really concerned about fulfilling each assigned task. A big hug for everyone with lots of love from Aaron, Jasmine and Azahel.

2026-01-19

Complimenti

2026-01-19

Grazie per l'ospitalita'

2026-01-19

Grazie della bella ospitalità! personale gentile e professionale

2026-01-18

Gentili tutti e disponibili

2026-01-18

Complimenti per la cortesia e l'accoglienza

2026-01-18

Personale cordiale.

2026-01-18

Ringrazio i camerieri di sala per come si sono interessati a cercare di soddisfare le mie richieste, purtroppo inutilmente per mancanza di prodotti adeguati, nonostante la richiesta fatta al momento della prenotazione.

2026-01-17

Complimenti per tutto

2026-01-17

L’hotel migliore a Firenze! Colazione spaziale (parola di una pasticciera!!) pulizia, accoglienza, gentilezza, cortesia è benessere, sono le parole chiave del vostro magnifico hotel!

2026-01-16

Ringrazio Elena e Michel per il servizio e accoglienza durante la colazione. Alessandra per la professionalità alla reception.

2026-01-16

Struttura tenuta molto bene, personale molto professionale e piacevole . Sala the/caffe 🔝

2026-01-14

Muchísimas gracias a todo el personal del hotel! Atención fue de diez y toda las instalaciones impecables

2026-01-12

Thank you for making our stay very pleasant

2026-01-13

Staff splendido!!! Dalla reception ai camerieri. Grazie

2026-01-12

Complimenti per la gentilezza del personale e per la pulizia di tutti gli ambienti

2026-01-11

Ringrazio per la disponibilità e cordialità del personale

2026-01-12

Thank you so much for hosting us. The birthday gifts gifts were unexpected and really made our stay unforgettable.

2026-01-12

We had a very pleasant stay at the Hotel Grifone, and has an amazing birthday week celebration exploring Florence and the Tuscan Region. We will definitely stay again at Hotel Grifone and will recommend to friends and family.

2026-01-11

Grazie

2026-01-12

🙏🙏🙏

2026-01-11

Tutto perfetto. Un ringraziamento particolare alla signora Elena della Sala colazione

2026-01-10

Siete stati tutti quanti accoglienti, gentili, disponibili, professionali e con il sorriso...Grazie di cuore

2026-01-11

Grazie a tutto il team per l'ottimo lavoro, professionalità e cortesia

2026-01-09

Grazie per l accoglienza e soluzioni varie

2026-01-09

Grazie infinitamente ai componenti della reception. Persone affabili.

2026-01-09

Ottimo il personale alla reception, buona la pulizia dei locali

2026-01-08

Ringraziamo tutti per la disonobililita'

2026-01-08

Complimenti per l'organizzazione e la gestione dell'hotel .

2026-01-07

Il Personale è molto gentile e disponibile a tutte le Richieste .

2026-01-06

Thanks

2026-01-06

Complimenti soprattutto per la cortesia del personale

2026-01-06

Complimenti per tutto lo staff. In particolare a tutto il gruppo del bar per la colazione e alla Signora Livia per l'attenzione e la pronta risoluzione delle nostre esigenze in fase di Check in.

2026-01-06

Il personale è davvero cortese

2026-01-07

Excelente atención y muy buenas instalaciones.

2026-01-06

Personale qualificato e cortese

2026-01-06

tutti gentilissimi

2026-01-06

Complimenti

2026-01-05

Personale gentilissimo e molto disponibile, carina la SPA, la palestra aveva alcune macchine non funzionanti

2026-01-05

FANTASTICO

2026-01-05

Grazie a tutto lo staff per la cortesia!

2026-01-06

breve soggiorno (1 notte) ; struttura ottima per le nostre esigenze . Personale della reception gentilissimo e disponibile , in futuro, se avessimo ulteriore necessità di pernottare a firenze sicuramente chiederemo disponibilità della struttura. andrea

2026-01-05

Staff eccezionale nel venire incontro a qualsiasi richiesta

2026-01-05

Personale molto gentile e disponibile, sia al desk sia alla colazione

2026-01-05

Thank you very much we will be back.

2026-01-04

Un speciale complimento alla sig. Elena (?) che stava gestendo la sala colazione.

2026-01-02

Ringrazio tutti voi per la vostra disponibilità e gentilezza nei nostri confronti

2026-01-02

Ótima estadia, quarto e banheiro excelente, café da manhã com variedade e qualidade e equipe atenciosa e competente.

2026-01-03

Sehr sauber und professionell......

2026-01-02

PERSONALE GENTILE E DISPONIBILE

2026-01-02

Il personale dell'hotel è stato molto gentile e attento. Il soggiorno è stato perfetto.

2026-01-02

Il personale è gentile, garbato e molto disponibile.

2026-01-01

Ringrazio l'accoglienza ed il servizio offerto dal personale in reception. Davvero eccellente

2026-01-01

Grazie per l 'ospitalità

2025-12-31

je remercie vivement le personnels des chambre et des petit-déjeuner qui sont disponible et qui accepte avec bienveillance et nous faire plaisir

2025-12-30

Sembre cortesi e disponibili

2025-12-30

Tutti estremamente disponibili e gentili

2025-12-29

Félicitations pour la gestion de votre établissement. L'accueil est irréprochable ainsi que l'organisation

2025-12-29

Ringraziamo tutto il personale per la gentilezza, efficienza e disponibilità.

2025-12-29

I would like to thanks for the all staff member at front desk, house keeping and fiid service. They were vsry kind and gee and hopeful.

2025-12-28

Complimenti a tutto lo staff, continuate cosi

2025-12-29

Grazie per l'accoglienza e per averci accontentato con l'assegnazione della camera in cui avevamo soggiornato precedentemente

2025-12-29

The staff were all exceptional and created a welcoming and friendly atmosphere. They were particularly gracious with us using the little Italian we had learnt! Nothing was a bother for them and everything done with a smile. A real credit to the hotel.

2025-12-27

Grazie a tutti siete stati gentilissimi nel fornirci la camera ben prima dei tempi previsti.

2025-12-27

Ringrazio tutto il personale dell'albergo per la gentilezza e cortesia

2025-12-27

ringrazio della bella esperienza e un ringraziamento speciale ad Elena della colazione!! super disponibile e gentilissima!!

2025-12-28

Grazie a tutto lo staff

2025-12-27

Nous tenons à vous exprimer notre gratitude pour l’accueil attentionné, la propreté remarquable de l’hôtel et la disponibilité constante de votre personnel. Une expérience très appréciée.

2025-12-27

Ringrazio lo staff in reception, estremamente cortese e disponibile.

2025-12-26

Grazie per la cortesia e disponibilità, ci siamo trovati bene

2025-12-26

Ringrazio tutto il personale

2025-12-26

Un personale meraviglioso

2025-12-24

Personale attento e disponibile

2025-12-25

J'ai découvert votre hôtel. Très bien situé et bien desservi. Grâce au personnel notre séjour a été agréable.

2025-12-24

Nothing to add

2025-12-23

Thank you

2025-12-22

Grazie a tutto lo staff per la gentilezza, professionalità, la simpatia.

2025-12-22

Grazie per tutto

2025-12-22

Grazie per aver reso il nostro soggiorno piacevole.

2025-12-22

Grifone hotel made our stay in Firenze amazing! Great location, beautiful room! The staff were always smiling, wonderful and working hard during the holidays! Thank you for making our trip amazing!

2025-12-21

Personale e accoglienza eccezionale

2025-12-21

La signora bionda a colazione è di una gentilezza disarmante. L'abbiamo molto apprezzata.

2025-12-22

Siete stati tutti molto accoglienti e gradevoli, grazie

2025-12-21

Complimenti personale check out

2025-12-21

Grazie di cuore della bellissima vacanza

2025-12-21

Staff is very pleasant and nice, hotel is super clean, spa is particularly amazing, we even had workout in your gym couple of times, it is very good, we really enjoyed our stay!

2025-12-20

Ringraziamenti e saluti al personale gentilissimo, disponibile e cordiale. Ed auguri di Buon Natale e felice anno nuovo.

2025-12-20

complimenti a tutto lo staff: accoglienza cortese e disponibile, ambienti puliti, personale cordiale e sorridente, attenzioni verso il cliente che fanno la differenza

2025-12-21

Wonderful experience, welcoming staff. The staff allowed us to check out one hour late to accommodate our travel schedule. Thank you, team!

2025-12-19

Grande cortesia disponibilità e comprensione per un grave problema che ci ha colpito nel periodo di soggiorno

2025-12-19

My son and I had an absolutely lovely experience in staying at the Grifone while in Florence. The room was comfortable and clean, the breakfast choices were very good at everything was delicious. But most of all I'd like to thank the front desk staff for their friendliness and helpfulness , and the cleaning crew that made our room so nice and comfortable , and those that waited on us for breakfast making us feel special. I appreciated all the little things you hotel did to make Florence the highlight of our trip!

2025-12-18

Complimenti per l’organizzazione, la gestione e la cordialità.

2025-12-18

avevo effettuato una prenotazione per una camera standard matrimoniale uso singola e invece mi è stata assegnata una camera di livello superiore pagando la stessa cifra di una camera standard. ho molto apprezzato. grazie

2025-12-18

Mrrci a tout et tous pour ce bon moment

2025-12-18

Everyone was super helpful, we truly enjoyed our stay! Gracie Mille!

2025-12-17

Merci à toutes l’équipe. Pour leur accueil et le leur professionnalisme.

2025-12-17

È’ la quarta volta che soggiorno presso di voi negli ultimi due anni e mi sono sempre trovato bene.

2025-12-16

Personale molto cordiale

2025-12-16

Personale disponibile e cordiale! Complimenti anche alla signora bionda presente in sala colazioni ;)

2025-12-15

the staff was helpful, friendly and kind

2025-12-16

Thank you for taking care of us with our early departure

2025-12-16

Thank you for a pleasant stay

2025-12-14

La cortesia, i sorrisi, la disponibilità. Dalla reception al personale della sala, tutti

2025-12-15

Un grazie alla Sig. Elena capo sala della ristorazione

2025-12-15

The staff was nice and friendly, the only thing I feel inconvenient is there's very few restaurants around the area.

2025-12-14

Una limpieza e higiene excelentes, gracias y enhorabuena a aquellos que realizan este trabajo, deberían ser recompensados

2025-12-13

Gentilezza e massima disponibilità Regali graditissimi

2025-12-13

Grazie dello staff sono tutti gentile .

2025-12-12

Sempre sorridenti gentili educati e sempre a disposizione

2025-12-13