Hotel Adler Cavalieri

2025-06-01

Personnel d’accueil très bien 👍

2025-05-30

Staff was absolutely wonderful , friendly and helpful

2025-05-27

So very friendly and helpful. Thank you

2025-05-28

An amazing stay thankyou ! All the staff went over and beyond with special little touches from the delicious fruit and cheeses at breakfast to the friendly service in the bar. The Junior suite room 14 was divine. We will certainly be bringing family back to stay at you beautiful hotel. Many thanks to all for a superb stay @

2025-05-28

Muchas gracias por todas las atenciones desde Argentina. Recomendaremos vuestro hotel

2025-05-26

Excelente atención de todos los empleados. Muy limpio todo. El hotel es muy bonito y no tenemos más que palabras de agradecimiento para todo el personal. Gracias!

2025-05-25

Ich habe mich lange nicht mehr in einem Hotel so wohl gefühlt wie bei Ihnen. Ganz toll fand ich die Süßigkeiten auf dem Bett und die frischen Erdbeeren zum Cappuccino. Alle Mitarbeiter haben mir stets das Gefühl gegeben, ein willkommener Gast zu sein. Diese Herzlichkeit hat mich fast wie zu Hause fühlen lassen. Vielen Dank für die unvergesslichen Tage, die ich bei Ihnen verbringen durfte.

2025-05-25

Personale estremamente gentile

2025-05-26

Viola - bar and breakfast staff was super friendly and so accommodating- so big thanks to her

2025-05-26

The staff were great, they were very approachable every time we spoke to them.

2025-05-24

The people at the desk were pleasant and helpful. I enjoyed the area with bar and seating on the first floor. It was comfortable, and the lady who worked the bar was friendly and helpful.

2025-05-24

Very grateful for the effort in providing gluten free options and for the general friendliness of staff

2025-05-24

Thank you for a wonderful stay it was amazing rooms clean breakfast was great and staff amazing

2025-05-23

Thank you so much for the front desk staff very friendly BIG thank you to the breakfast staff they were amazing mostly the man who welcomed us every morning with a smile and cappuccino

2025-05-24

Very kind staff. Breakfast - captain is very nice!

2025-05-23

Wonderful, helpful staff and very clean rooms.

2025-05-23

Thank you….we enjoyed our 2 night stay.

2025-05-23

The staff were amazing! The front desk staff were very helpful and the head breakfast fellow was absolutely amazing and went over and beyond our expectations expectations. We had a wonderful stay and experience with you!

2025-05-22

The best capuccino and the most delicious burrata on our trip. Colaborators very nice.

2025-05-23

We would like to thank the management for a wonderful stay.

2025-05-23

Engagement Rezeption

2025-05-22

Rezezione

2025-05-22

we stayed 4N5D, the last day, your breakfast pack was really helpful for us thus we enjoyed it during one day Milano trip and all staffs are so kind and very aggressive to help customers, it's really impressive for us.I can recommend your hotel if someone ask us about Hotel in Firenze. Thanks all.

2025-05-21

We had a lovely stay very friendly staff . We would stay here again

2025-05-20

Tha hotel is very nice and we had a quiet room as requested. The staff were all very friendly.

2025-05-19

Nos sentimos cómodos y bien atendidos.

2025-05-18

Complimenti per la gentilezza e disponibilità del personale e per l'attenzione al cliente

2025-05-18

Ringraziamenti speciali all'operatore reception, molto professionale, accogliente, sensibile, nonostante arrivi in piena notte, causa imprevisti problemi di traffico. Complimenti anche alle personale del ceck out, chiaro e veloce

2025-05-18

Thanks a lot for all your service and we had a great time in your hotel

2025-05-19

Thank you for a pleasant stay!

2025-05-17

grazie per l’ospitalità nel breve soggiorno

2025-05-18

Tutto perfetto. Gentilezza confort e pulizia . Grazie

2025-05-17

It has an overall antique and charming style with great appeal, and the service staff are also nice.

2025-05-17

The management and staff were very helpful, pleasant and lovely to deal with. Thank you.

2025-05-17

Diana ? in the bar was especially pleasant and accommodating.

2025-05-16

The whole team were extremely helpful. Being a wheelchair user, my disability was well catered for and we all had an amazing break.

2025-05-15

Excelente atención, limpieza, orden, ubicación, calidad de los servicios, totalmente recomendable

2025-05-16

Excelente atención recibida por todas las personas q integran el hotel.

2025-05-15

Complimenti per l'attenzione rivolta al cliente. Unico hotel 4 stelle di quelli da me visitati che fornisce un kit per il viaggio di ritorno con acqua, salviette, caramelle

2025-05-15

Thank you for my stay really injoyed my time here

2025-05-16

Thank you for your hospitality.

2025-05-15

Thankyou very much for a lovely stay, we had a wonderful time. The staff were extremely welcoming and accommodating. Highly recommend this accomodation to anyone visiting Florence.

2025-05-15

It was very comfortable,Thank so much.

2025-05-15

the gal at the front desk was very helpful upon checkin and assisted in lining up a taxi for getting us to the airport in the morning of our departure

2025-05-15

Amazing staff and really welcoming hotel

2025-05-14

The staff are all lovely. I would like to give special thanks to Viola, Elenor, Riab and Antonio. Sorry about the spelling of the names. The staff on reception were also very lovely and helpful but I don’t know their names. The cleanliness of the room was really good. Thanks Vanessa x

2025-05-13

Atención amable y trato familiar

2025-05-12

A special thanks to the lady with curly hair (sorry forgot to ask your name) at reception who helped us during our stay

2025-05-12

Thank you to all of the staff, you made our stay most enjoyable

2025-05-12

We had a great itinerary stay in the Adler as it was adjacent to the train station.

2025-05-12

Grazie

2025-05-12

The management was exceptional. They invited us to a party upstairs and was very welcoming, especially for 2 Americans not fluent with the Italian language. Thank you

2025-05-12

The staff was excellent. Reception, breakfast staff, and maid service were all great.

2025-05-11

Andre was very helpful when we first arrived…very welcoming

2025-05-11

You and your staff were very friendly and helpful. Your party was a nice idea and a chance for guests and staff to socialise.

2025-05-10

Bravo et merci

2025-05-09

Nuestra estancia ha sido perfecta. He ido con mi madre, que le hacía mucha ilusión visitar Firenze, en la agencia me recimendaron vuestro hotel y ha sido un acierto total. Las instalaciones y el personal, de 10! Cuando regresemos a Firenze, volveremos a hospedarnos con vosotros. Gracias por todo! Alba Cerezuela y mamma di Alba

2025-05-08

From the moment we entered the hotel to the time to leave, we were treated so well by the lovely staff. We loved the opportunity to have the spa to ourselves.

2025-05-08

Personale reception gentile e disponibile. Responsabile di sala colazione veramente gentilissimo, simpatico e cortese: un vero valore aggiunto per iniziare la giornata nel modo migliore e col sorriso.

2025-05-08

Staying at this hotel was truly a wonderful experience. Among all the accommodations I stayed at during my trip to Italy, this was the most satisfying. Everything—from the cleanliness, front desk service, to the breakfast—was excellent, and I would like to express my gratitude to all the staff.

2025-05-08

Mille grazie per la accoglienza e la disponibilità....tutto è perfetto

2025-05-07

everything associated to our trip was amazing and memorable,

2025-05-08

Personnel compétent souriant et serviable.

2025-05-07

Sejour parfait . Merci à tout le personnel pour leur accueil

2025-05-08

Especialmente la atención del señor que prepara el café, quiero destacar su amabilidad. Y además hace el mejor café siempre muy atento.

2025-05-07

Everyone very nice

2025-05-06

Very nice staff and friendly!

2025-05-06

We enjoyed the drinks event and think it is something you should consider continuing. The small touches at breakfast, the warm welcome, strawberries and mozzarella were appreciated All the reception staff were friendly and helpful

2025-05-07

We had a lovely stay, everyone was so friendly and accommodating. The spa was nice, just so hot. I was impressed that you had vegan options and milk alternatives.

2025-05-06

Thank you for the great hospitality.

2025-05-05

Thank you

2025-05-06

Good service excellent job

2025-05-05

Staff at reception was absolutely helpful and friendly

2025-05-05

a perfect place to stay, friendly staff Italy's Best Hotel I will definitely visit again.

2025-05-02

Our experience at your hotel was beyond expectations in terms of comfort and staff attentiveness.

2025-05-02

Very kind employees, always helping.

2025-05-01

The Spa was very special and a great value! Thank you!

2025-05-01

Bella estadía , excelente atención de todos

2025-05-02

Everyone was great and helpful.

2025-05-01

Excellent service,lovely hotel.Very clean.

2025-05-02

We arrived in the early hours and were greeted by a friendly helpful member of your staff

2025-04-30

The reception, luggage storage, and restaurant staff are all friendly.

2025-04-30

Gostaria de parabenizar toda Equipe. Estou muito satisfeita e voltando a Florence, com certeza me hospedarei no Hotel Adler Cavalieri. Parabéns, parabéns, parabéns! Continuem assim!

2025-05-01

Muchas gracias por una maravillosa estadía

2025-04-30

Thanks to Hotel Adler Cavalieri team, everyone I met at the hotel was great :)

2025-04-29

Recepcionistas Silvia e Débora muito simpáticas e gentis e também o maître do café da manhã

2025-04-29

Ringraziamenti a tutto lo staff della reception e dell'area colazione che sono sempre stati molto gentili e attenti alle nostre esigenze e richieste.

2025-04-29

Hicieron nuestra estancia muy agradable y siempre atendieron nuestras personas.

2025-04-28

All staff were pleasant and professional. Grazie!

2025-04-27

Personale squisito pieno di cordialità ed empatia

2025-04-27

Merci pour cette parenthèse florentine, c’était merveilleux

2025-04-27

Thank you for a fantastic stay

2025-04-26

Grazie per la vostra gentilezza e disponibilità

2025-04-26

Our stay with Adler Cavalieri was exceptionally pleasant. The location worked well for us. We especially appreciated the generous breakfast every morning. If we ever travel to Florence again, we would plan to stay with you again.

2025-04-26

THANKS

2025-04-24

Al señor del desayuno muy amable y simpático

2025-04-26

Unfortunately I forgot the name of the reception manager with the blonded hair, but she was really nice, every interaction with her was extremely pleasant and she seemed always eager to help. And overall the management was generally friendly and welcoming, having strong English, what I really appreciated

2025-04-24

Merci a toute l’équipe pour votre accueil chaleureux!

2025-04-24

Muchas gracias! Todo excelente! Muy buena atención!

2025-04-25

sehr guter Service, zuvorkommend und hilfsbereit ein tolles abwechslungsreiches Frühstück

2025-04-24

Ottima accoglienza ed assistenza. Grazie

2025-04-24

The buffet breakfast was tasty and lots of it. Your barista, Luca made THE best cappuccino.

2025-04-24

Tanto mi marido como yo queremos agradecer especialmentr a la gente de recepcion, que nos trataronbsuper amable a todos los chicos q todas las mañanas nos recibian con una sonrisa para desayunar y a la gente de limpieza q siempre estuvo todo impecable.

2025-04-24

..

2025-04-23

Han sido muy cordiales. Cómo lo he dicho en el hotel, muchas veces he estado en Firenze pero nunca me sentí tan bien en un hotel como este. Lo recomiendo si duda.

2025-04-22

Personal muy atento y detallista, sobretodo en el desayuno. Enhorabuena

2025-04-23

Personal molt atent i amable

2025-04-23

¡Toda muy bien! El personal muy amable y atento. Muchas gracias

2025-04-22

Gracias por la limpieza y cuidado de habitacion y baño.

2025-04-20

Todos los empleados muy amables.. destacar los trabajadores del desayuno del día 19y 20 mayo. Nos ofrecían fresas, chocolate...muy amables

2025-04-19

Personale molto cordiale soprattutto le ragazze alla reception

2025-04-19

Thank you so much for our lovely stay. We felt very welcome and the staff were so lovely, especially Viola and Livia

2025-04-20

All the staff were magnificent. Great service. Would recommend.

2025-04-20

All staff were courteous, helpful and professional. The staff make the difference. Grazie mille

2025-04-20

Very helpful and friendly staff.

2025-04-20

Great stay, we were made very welcome. If we come back we will be coming to stay with you again and will recommend you to our friends. Thanks.

2025-04-18

Everything is good and I really had a good time in the hotel

2025-04-19

Thank you to all at reception and the manager who welcomed us They made excellent restaurant recommendations

2025-04-17

Frühstückspersonal

2025-04-18

We are enjoying everything about our stay at your hotel and Florence

2025-04-17

The staff was amazing. The spa was amazing, a must! We had a problem where my husband forgot his phone and the front desk person was very helpful to get delivered to the airport. Thankfully we did not miss our flight! Real customer service at its finest!

2025-04-17

Mes remerciements à toute votre équipe pour la qualité de votre accueil et de vos services. Je reviendrai dans votre hôtel et le recommanderai à mes amis.

2025-04-16

Congratulations!!! Hotel Adler Cavalier was the best hotel in all of our visit to Italy. From service to maintenance and staff. The quality of your service was amazing. We will definitely stay at Adler Cavalier again, and again. Thank you for everything.

2025-04-17

Great interreaction with all staff

2025-04-17

thanks to all staff. The help and your accessible room for me was great. Thank you

2025-04-17

We celebrated our 50th anniversary at your hotel and it was very gracious of you to provide a bottle of champagne to toast our anniversary.

2025-04-16

Adorámos estar no vosso hotel. Todo o pessoal sempre prestável e simpático. Obrigada!

2025-04-15

Agradezco la amabilidad con la que nos atendieron

2025-04-15

Then you for a comfortable stay in your lovely hotel

2025-04-16

Excelente

2025-04-13

Le personnel est très agréable et à l’écoute

2025-04-13

The Man on reception rearranged our restaurant booking which we thought we had lost due to flight delays and arranged a fantastic table. Brilliant service

2025-04-14

thank u

2025-04-13

Pour les déjeuners l’accueil et le service étaient extrêmement chaleureux.Mêmes à l’accueil de réception.

2025-04-13

Grazie mille for the great hospitality! The front desk and cleaning staff were all very friendly and accommodating. I will recommend the hotel to my friends and family.

2025-04-11

Un très bon service, un accueil chaleureux

2025-04-12

Alle Angestellten waren sehr freundlich

2025-04-12

Thanks

2025-04-11

Hotel muy bien situado, tranquilo y con buenas instalaciones y personal amable y atenti.

2025-04-11

Thanks to your staff for being so helpful, great facilities, best place we’ve stayed on our trip!

2025-04-09

Excelente la atención de todo el personal del hotel, siempre atentos a las necesidades de los huéspedes

2025-04-09

Excellent help upon arrival, treated very well at breakfast. Room was very clean, thank you.

2025-04-09

Thankyou

2025-04-07

Thank you

2025-04-07

Un personnel très chaleureux et disponible. Un très très jolie hôtel. Nous avons apprécié la qualité de la chambre et la terasse. Tout était vraiment très propre. Les produits de soins sont très agréables. Merci encore pour toute votre gentillesse

2025-04-07

The staff are great! Very helpful and polite. They made us feel welcome.

2025-04-07

Es war alles in Ordnung. Es gibt keine Beschwerden.

2025-04-06

Thanks for the reception and all the staff

2025-04-07

Winderbar, auch tolles Personal!

2025-04-07

Every member of staff is most welcoming, and happy to assist with our enquiries and requests. We were travelling with our elderly mother, and she felt very comfortable and safe thanks to your efficiency and kindness in all regards. Many thanks to you all for a memorable stay with my family.

2025-04-06

Vraiment professionnel et à l’ecoute

2025-04-06

Prompt helpful service. Clean and stylish hotel.

2025-04-06

Todo excelente!!!

2025-04-05

Merci pour votre accueil, pour la gentillesse de votre personnel, les personnes à l'accueil qui nous ont rendues un service quand nous avons eu besoin d'aide. Merci au personnel des petits déjeuner, tous étaient très professionnels et sympathiques, toujours un petit mot en français, c'était très agréable. Merci au personnel de ménage, notre chambre chaque jour était parfaite de propreté et sentait très bon . L'hôtel est très accueillant, on s'y sent bien. Les espaces sont agréables.

2025-04-04

Agradezco a los recepcionistas, al Señor encargado del desayuno, al Sr. que atendía el bar, que es de nacionalidad peruana, y a los botones que muy gentilmente no guardaron las valijas y la dejaron en la habitación.

2025-04-05

Excelente atención, en todos los sectores del hotel

2025-04-04

We stayed for three nights and the service was excellent. Everyone was so kind and helpful. The bedrooms were spotless, with very comfortable beds and the breakfasts were delicious, plentiful and lots of variety, together with very attentive staff. Thank you for making our stay so memorable.

2025-04-05

I stayed here for a solo 3 night visit to Florence and was made to feel welcomed on arrival. The room was clean, well presented and the balcony was a lovely surprise. The food at breakfast had variety and well made/cooked, but my favourite was the room service breakfast, where I was given an array of options and the service of the staff was great. If I had any questions, the staff were willing to help and very polite. Overall I had a wonderful stay here and would happily book again.

2025-04-03

Thanks to Sofia, Débora, Christian and Luca for their hospitality and kindness. It was a fantastic stay at Adler. Everything worked very well.

2025-04-03

merci à tout le personnel de l'hotel et plus particulièrement la dame de l'accueil merci àtous

2025-04-03

Ευχαριστώ

2025-04-03

Personnel très sympathique et dévoués

2025-04-04

Accueil chaleureux très professionnel L’hôtel est très propre ça fait plaisir

2025-04-04

Breakfast served was amazing

2025-04-04

Great stay, only reason I said I wouldn't go again is because we are very unlikely to be able to return to Florence. (budget and age)

2025-04-03

Thanks for everything. The breakfast was amazing.

2025-04-02

Très bon hôtel , personnel très accueillant, espace SPA au top

2025-04-02

Hotel magnifique!

2025-04-01

Amazing!!! Clean, awesome gym and spa, breakfast gorgeous, staff all friendly and wonderful!!!

2025-04-02

Herzlichen Dank für den freundlichen Empfang und die professionellen Infos.

2025-04-01

We really enjoy our stay.. all staff's offered excellence service.. it’s truly made our visit comfortable. Such a great short staying experience. Thanks you so much..

2025-03-31

Great staff

2025-04-01

Thank you for your profesionalism, we enjoyed our time in Florence and in Cavalieri hotel.

2025-04-01

Vraiment top l’accueil l’emplacement est bien c’est propre, chaleureux très bon séjour merci

2025-03-31

I would like to thank everyone that worked there. Very helpful, polite. The staff couldn’t do enough for us. Very clean hotel totally enjoyed my stay Thankyou

2025-03-31

Dopo la mia segnalazione sul balsamo mi è stato prontamente portato. Il resto come già detto tutto ottimo

2025-03-31

This is an excellent Hotel. Staff are so helpful. Rooms are spacious and Quiet. There is everything you need and rooms kept very clean each day. Breakfast is delicious and Staff efficient. The small coffe and cake buffet on 1st floor is very welcome when you arrive. Thank you for a great stay.

2025-03-30

Muy buena mi estadía. Sigan trabajando así, la gente los va a elegir.

2025-03-29

Every staff person we encountered was helpful and friendly.

2025-03-28

Chiedo scusa per non conoscere i nomi Un ringraziamento alla Signorina che ci ha accolto all’arrivo Un ringraziamento al Signore che si occupa della colazione, veramente molto disponibile, grazie Complimenti per gli erogatori dell’acqua Significano non solo risparmio per l’utente ma anche minor utilizzo di plastica Complimenti per la SPA ben tenuta e ben organizzata Grazie

2025-03-28

Grazie per aver reso il nostro soggiorno indimenticabile

2025-03-28

Siamo giapponesi. Per mia mamma questo è il suo primo viaggio in Italia e grazie a voi lei era molto contenta. Grazie mille.

2025-03-28

Wonderful stay in your hotel. Couldn’t fault it at all.