Trevi Collection Hotel
Lingua2026-08-28
Thank you so much for Trevi collection Hotel , all staff, for great & amazing days we spent there , wonderful , pleasant & friendly people, wonderful & great hotel place ( near to many important and amazing places) .. thank you so much
2026-08-26
A fantastic stay with great service. Thank you!
2026-08-26
La chica morena con gafas que habla español (no recuerdo el nombre) es muy amable, encantadora y eficaz. El resto del personal muy bien, pero con ella tratamos más
2026-08-25
We really enjoyed our stay and all your staff were polite and helpful and good fun.
2026-08-25
your employees is such a good people we had fun
2026-08-25
Todo muy bien, agradecidos.
2026-08-25
Mi agradecimiento es en especial (y tambien por parte de mi familia) hacia la recepcionista que nos atendio. Si no recuerdo mal, se llamaba Roberta, y fue absolutamente encantadora y amable. Nos atendio de manera excelente y con una sonrisa en la cara simpre, lo cual es muy de agradecer. Es un lujo que la tengan en el hotel y una autentica joya. Todo lo que le paguen es poco y creo que deberían subirla el sueldo. Eramos una familia española, y ella hablaba bastante bien español, lo cual nos fue muy util. Asi que en resumen, nuestro agradecimiento especial es para ella. Gracias! Il mio ringraziamento va in particolare (e anche da parte della mia famiglia) alla receptionist che ci ha accolto. Se non ricordo male si chiamava Roberta, ed è stata assolutamente incantevole e gentile. Ci ha assistito in modo eccellente e sempre con il sorriso sulle labbra, il che è davvero da apprezzare. È un lusso averla in hotel e una vera gemma. Qualsiasi cifra le paghiate è poco e penso che dovreste aumentarle lo stipendio. Eravamo una famiglia spagnola e lei parlava abbastanza bene lo spagnolo, il che ci è stato utilissimo. Quindi, in sintesi, il nostro ringraziamento speciale va a lei. Grazie!
2026-08-25
Thank you.
2026-08-25
Excelente atención y disposición para facilitar estadía, traslados y demás necesidades de los pasajeros.
2026-08-25
Magnífica estancia. Repetiremos.
2026-08-25
The staff were extremely polite & helpful.
2026-08-25
Thank you fir your friendly service.
2026-08-25
Le felicito por tener un personal tan eficiente y amable. Mejoró nuestra experiencia en el viaje y nos solucionaron todas las dudas y necesidades siempre con una sonrisa.
2026-08-25
I want to thangs To ABEER and all the people that serve us.
2026-08-25
Pata el personal de recepcion unos genios!!!!
2026-08-21
Todo el personal del hotel, ha sido muy profesional y amables. Han hecho que nuestra estancia en Roma fuera más agradable.
2026-08-21
We are very satisfied the service, support, cleanliness and hospitality as well as. We feel that we are in our home for sure when we visit Rome next time we will choose trevi for sure and I’ll recommend to all my family and friends thank u we love u 🙏🙏
2026-08-19
All staff were to extremely helpful and friendly. We're all ready to go above and beyond
2026-08-19
Todo muy bien, el personal muy amable y atento y resolutivo gracias,
2026-08-18
All round a great experience. From the moment we entered until the moment we left, the staff could not have done more for us. A great location as well.
2026-08-18
Great to get our cases taken upstairs for us , very much appreciated. Good use of English
2026-08-18
La recepcionista fue muy amable, atenta, servicial. En recepción tienen un excelente servicio
2026-08-18
Agradezco en nombre mío y de mi esposa la hospitalidad de todo el personal
2026-08-18
All staff were kind friendly and helpful. Thanks again
2026-08-17
Our stay there was wonderful! Aira and the rest of the front desk staff were so helpful and awesome. Cyril was awesome and the staff at the bar and restaurant was great also!
2026-08-17
We appreciate our stay and your service was outstanding. Thanks again 😍
2026-08-15
Nous avons été très bien accueillis par l'ensemble du personnel (leurs efforts pour parler français avec nous nous ont particulièrement touché). Mention speciale à Mamadou et Eva pour leurs sourires et leur accueil chaleureux.
2026-08-16
Espectacular nuestra estadia, y mencion aparte para el personal de recepcion: Buena predisposicion, cordialidad y eficiencia a disposicion del huesped.
2026-08-16
Todo muy correcto
2026-08-16
Thank you Trevi Collection management and staff for a very comfortable and enjoyable stay at your hotel. We had a great time in the city and had a very comfortable and clean room. So sorry to the cleaning staff - we left at 4am and forgotthe tip 🤭
2026-08-16
Thanks for your good service
2026-08-15
Accueil chaleureux
2026-08-15
Al personal
2026-08-15
Personal super atento
2026-08-15
Very nice room , 228 Staff are very very friendly and helpful They went out of their way to help us
2026-08-15
Muy acogedor, servicial y atentos.
2026-08-15
GRACIAS A ROBERTA HA SIDO UNA GRAN PROFESIONAL Y NOS HA DADO UNA INCREIBLE ATENCION, GRAICAS. SOMOS LA FAMILIA DE MADRID , ESTAMOS MUY CONTENTOS CON TODO.
2026-08-14
Muy amables todos , muy bien la limpieza , muy buen desayuno, muy bien ubicado Muy comoda la habitación. Volvería sin dudarlo Altamente recomendable
2026-08-14
Thank you for a lovely stay.
2026-08-14
Todo muy bien y muy buen personal. Confianza y seguredad
2026-08-14
Muchas gracias, nos senrimos muy bien acogidos
2026-08-12
The staff here were so friendly and helpful, makes such a difference when on holiday - thank you to everyone for making our stay so enjoyable
2026-08-12
High professionalism and friendliness
2026-08-11
Polite and well run hotel , enjoyed our stay.
2026-08-11
Staff overall was friendly
2026-08-11
Todo el personal muy amable y profesional siempre dispuestos a ayudar y facilitar la vida al cliente
2026-08-11
Me gustó el hotel, estuvimos cómodos y bien atendidos. Si volvemos a Roma, muy probablemente repetiremos.
2026-08-11
Agradecer a todo el personal por la buena atención, la amabilidad y principalmente a Ricardo por las gestiones realizadas con relación al traslado
2026-08-11
Thanx to the staff
2026-08-10
I emailed your hotel to ask if there was any special touches you could do to surprise my daughter on her birthday payed a extra 40 euros and it was worth every penny you really made it very special, so thankyou .
2026-08-10
As above
2026-08-10
Agradecimiento a todo el personal de recepción que nos ayudaron en todo momento y con recomendaciones. Los chicos del desayuno todos muy cordiales y atentos.
2026-08-10
Excellent service and customer service throughout our stay , would like to thank the cleaners, reception and catering staff
2026-08-10
Very friendly and helpful team
2026-08-10
El personal fue muy amable siempre. Excelente ubicación y servicio. El desayuno que incluye muy completo y sabroso
2026-08-08
I forget his name but he helped us with our luggages and answered any questions we had, he was very pleasant and always made sure we were taken care of , always asked us if everything was good. Nice to have someone who is friendly and caring
2026-08-08
Yes the man on reception in the night on Thursday was such a lovely and warm person. Also the Asian worker was really good
2026-08-08
Gracias por su amabilidad y profesionalidad
2026-08-08
Todo fue muy bien todos los servicios gracias personal muy amable gracias.
2026-08-08
Muy buena la recepción Correcta atención el personal de limpieza
2026-08-07
Enhorabuena por el trabajo a todo el personal
2026-08-07
A great hotel. Wonderful helpful staff.
2026-08-06
Room spotless. All common areas clean and tidy. Comfy beds. Lovely large mirror and great facilities
2026-08-06
A los camareros dwl bar
2026-08-04
Quiero agradecer a su personal del hall la amabilidad y profesionalidad
2026-08-05
Linda experiencia. Muy buena ubicacion Muy bien la limpieza de los dormitorios Me gusto la opcion de tes y el detalle de pantuflitas en el baño asi como el ser de baño y el pack de higiene personal. Marcan la diferencia
2026-08-03
Thank you for the good experience
2026-08-02
Danke an Roger, welcher uns sehr freundlich empfangen hat nach Mitternacht. Und seine Empfehlungen für die Besichtigung von Rom.
2026-08-01
All reception, HSKP and food and beverage staff
2026-08-01
Gracias, excelente atencion y servicio!
2026-07-31
Our stay was lovely! So close to major attractions and good food. Room was lovely, well maintained, clean and modern.
2026-07-31
El hotel está cerca de muchos puntos de interés. Es un lugar seguro. Todos los empleados fueron muy amables. El desayuno es el más rico que he probado en un hotel donde es gratis. La habitación es muy bonita con vista a un jardín, y sillas de exterior. Volveré pronto. En mi viaje a Italia este hotel fue lo mejor ! Muchas gracias !
2026-07-31
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2026-07-31
Staff were very nice and helpful
2026-07-30
Agradecimiento al personal en general por el trato recibido.
2026-07-30
Roger was absolutely brilliant, such a polite gentleman who always wanted to help and see how we were enjoying Rome. He was the one who made such a difference when it came to this hotel getting a good review. Hope to come again in the future.
2026-07-30
El trato a todo el personal de recepcion.
2026-07-29
Excelente atención y predisposición de los empleados
2026-07-28
Beautiful hotel, very helpful staff and ideal location!
2026-07-28
Las recepción muy buena y muy amable los empleados
2026-07-28
Fantastic hotel and hospitality from all of the staff
2026-07-27
Assistance with getting our luggage to our rooms was most appreciated.
2026-07-27
Gracias por la hospitalidad y atencion de todo el personal del Hotel
2026-07-26
Las chicas de recepción muy lindas. Una atención excelente. En general, todo el personal
2026-07-26
Nous remercions chaleureusement l’Hôtel Trévi à Rome pour son accueil exceptionnel. De la part de Lorena, Andréa et la famille Vasquez Alvarez, tout était parfait. Merci pour cette belle expérience et votre hospitalité divine.
2026-07-25
Thank you for your help and service
2026-07-25
Un grand merci à tout le personnel tres sympathique
2026-07-23
Roberta was exceptional, charming and very helpful and always happy to help.
2026-07-23
Posto unico vicino piazza de Spagna e fontana di trevi bellissimo guardare da giorno e da sera.
2026-07-23
Très bon accueil des hôtesses à notre arrivée
2026-07-23
Excelente atención de todo el personal del hotel. Quiero destacar especialmente a Roberta en la recepción. Gracias por su amable atención y ayuda.
2026-07-23
gracias por hacer que tengamos una estadia confortable
2026-07-23
Quiero agradecer porque tenían la habitación lista cuando llegué, que eran las 12:30!! Y también por cuidarme el equipaje el día del check out!
2026-07-22
Staff very helpful with all our questions.
2026-07-20
La amabilidad de la recepción fue estupenda, las consultas siempre respondidas y el saludo al llegar cada vez que salíamos muy agradable. Si el ascensor se hace pequeño Gracias Saludos
2026-07-21
Really enjoyed our time there
2026-07-21
Thank you for the friendly welcoming and service.
2026-07-21
Had a wonderful stay on the Sunday your restraunt was closed for dinner but one of your team at front of desk recommended a restraunt nearby and gave us directions it was greatly appreciated. Also the best continental breakfast I have had in a city hotel.
2026-07-18
All staff very friendly and helpful
2026-07-16
Complimenti a tutto lo staff sia reception sia facchini o cameriere, sempre con il sorriso, hotel inpeccabile
2026-07-17
Complimenti im particolare alla biondina che mi ha accolto
2026-07-16
Muchas gracias!
2026-07-16
Great stay. Staff were very friendly and accommodating. Great location to sites and restaurants.
2026-07-16
Great service
2026-07-14
The people at the front desk were very helpful with dinner recommendations and transport to the airport.
2026-07-14
Staff helpful and extremely friendly
2026-07-14
Muy agradables todos en general.
2026-07-13
Roger and Teo were two perfect gentlemen to assist us as we checked in late at night.
2026-07-12
Gracias, todo en general bien
2026-07-12
Thank you for making our trip to Rome so amazing. Best Hotel and staff in all of Italy!
2026-07-12
The booking office team are all very accommodating and knowledgeable and friendly, the front desk service, room service, breakfast and bar service are very helpful and friendly, could not ask any better, we will highly recommend Hotel Trevi Collection.
2026-07-11
Roger was very lovely during our stay he was basically our tour guide! He helped us find our route so that we could see everything in the city and suggested a lovely restaurant for my birthday! Roger was very welcoming and was always open to give us suggestions which we both loved and had a great time! Thank you Roger!!
2026-07-11
There was an Asian male working at breakfast times and I’m sorry I didn’t get his name. He was so lovely, polite and hard working. Such a nice man.
2026-07-11
Thanks for a great stay
2026-07-11
Muy amables
2026-07-11
la acogida es excepcional un buen hotel y bien situado
2026-07-11
La estancia a sido fantástica todos muy amables y muy atentos repetiremos sin duda
2026-07-11
Personal del hotel fantástico, recepción, limpieza, comedor. Muy amables y atentos.
2026-07-10
Very friendly and informative staff. Ready to help in any way.
2026-07-08
Great stay in Rome. All staff were fantastic! Would recommend to all.
2026-07-08
Thank you for making our stay so memorable. From the moment we arrived, we felt genuinely welcomed and cared for by your entire team. We especially want to thank you for your kindness, professionalism, and willingness to accommodate our needs throughout our stay. Your exceptional hospitality did not go unnoticed. A special thank you for the complimentary room upgrade. It was such a thoughtful gesture and made our experience even more enjoyable. We are also grateful to the luggage staff for their friendly service and assistance, which made our arrival and departure seamless. Thank you for going above and beyond to make us feel at home. We truly appreciate everything you did and hope to return again in the future. With sincere gratitude, Greg and Christy Stevens
2026-07-08
Many thanks to all the friendly staff we encountered. Very helpful. We would certainly stay again.
2026-07-07
Rescption staff exceptional
2026-07-06
obrigado pela atenção e presteza nos serviços.
2026-07-06
Everyone tried their best to make us comfortable. Theo was great!
2026-07-05
São todos afáveis e estão sempre lá quando o hóspede necessita. Um especial agradecimento ao senhor Roger pela excelente receção e ao senhor Ricardo por me ter ajudado quando pedi por ajuda no buffet. Gostava, por favor, que respondessem ao meu email.
2026-07-05
The front house and staff were all very respectful and offered assistance all the time. Just feet the facility needed upgrade like bedroom variety were dirty and water inside the shower was blocked and took time time escape. This didn’t feel hygienic at all.
2026-07-05
Great hotel in a great location 👍
2026-07-04
gracias por acogernos i estar muy bien
2026-07-03
Muchas gracias por el recibimiento
2026-07-02
Muchas gracias por todo. Limpieza excelente y personal amable.
2026-07-02
Very friendly staff
2026-07-02
Cumplieron con todo, muy cómoda la habitación y la sala
2026-07-02
Maravillosa estadía en sus instalaciones, fuimos en familia y nos sentimos muy comodos
2026-07-02
PRZEMIŁA PANI EVA Z RECEPCJI ! CAŁA OBSŁUGA RÓWNIEŻ .
2026-07-02
The front desk is excellent no matter who was there. Answering all kinds of questions and talking care of problems.
2026-07-02
I would like to thank the front desk for their support with directions and restaurants recommendations. They were exceptionally accommodating and went above and beyond
2026-07-02
Lorsque nous sommes arrivés, nous avons appris que notre réservation faite par notre agente de voyage avait été annulée. Nous venions d'atterir d'un vol de Montréal et nous étions épuisés. Après le taxi, la réception de l'hôtel était nos premiers contacts avec Rome. Aira, la réceptionniste du Trevi Collection, et sa collègue dont j'oublie le nom, a vite compris notre détresse (amplifiée par la fatigue du vol). Elle a fait quelques appels et nous a trouvé 2 chambres dans un autre hôtel Trevi, près de la fontaine. L'accueil de son collègue à l'autre hôtel a aussi été très apprécié. Il était bien au fait de la situation et nous a rapidement rassuré que tout était en place pour nous accueillir. Bravo à toute l'équipe de Trevi!
2026-07-01
Excëllent front desk service. Attentive. Informative. Friendly.
2026-07-01
La amabilidad del personal. Gracias
2026-06-30
Gracias al personal de recepción y de servicio de desayuno por su amabilidad
2026-06-30
Me and my partner would personally like to thank one of your staff on the check in desk he helped us everyway possible to find what we needed helped us book the colosso when we couldn't find tickets and was a please to speak to every day
2026-06-29
Très bon accueil! Séjour agréable.
2026-06-29
Thanks for your services, everything was quick.
2026-06-27
Buena atención y cortesía
2026-06-27
The Reception team were very helpful and professional. We used the bar before going out on an evening and the young bar man was very polite and friendly and went out of his way to make it a lovely experience for us.
2026-06-27
Quiero agradecer a cada uno de los empleados que nos atendieron muy bien especialmente la recepción que siempre respondieron mis consultas con amabildiad
2026-06-27
Gracias por la atención recibida por parte del personal (recepción, limpieza, camarero del bar y personal del desayuno), todos han sido muy amables y nos han tratado fenomenal. La ubicación excelente.
2026-06-27
Fui con mis nietos y me sentí cómoda y siempre han ayudado en las dudas surgidas.
2026-06-26
El personal de recepción es muy amable y nos soluciono todas las dudas y nos aconsejo
2026-06-26
It is the second stay for us, there is clearly an improvement exception internet access. Ciao
2026-06-26
Wry helpful staff and very friendly
2026-06-26
Everyone was helpful and friendly. We liked the cafe next door. Akash was very helpful and I had the best cup of tea. Our room was dark, we had to find a socket in which the kettle worked. There was no TV remote, we did ask but it didn’t come. The bathroom is a good size and well equipped. No issue with cleanliness but the toilet is in an odd position. The hotel is well situated.
2026-06-26
El personal de recepción y en general, del hotel, ha sigo muy amable con nosotros. Nos atendieron fenomenal.
2026-06-24
Your front counter and support staff is outstanding. They were always there to help and frequently went above expectations. Aria, Karolina, and Jacubu are three that come to mind, but many others were just as great.
2026-06-25
Quiero agradecer a todo el personal del hotel el buen trato que hemos recibido. Sobretodo en el restaurante y en recepción.
2026-06-25
Nos ayudaron en todo lo que necesitamos
2026-06-25
Fueron todos muy amables, nos encantó conocerlos a todos y por el buen trato recomentaremos a todos nuestros conocidos el Hotel para su estancia en Roma.
2026-06-24
Die Rezeptionmitarbeiterinnen waren alle außerordentlich freundlich und entgegenkommend, wie auch die Gepäckdienstleister.
2026-06-24
Breakfast Manager on duty - the lady manager was great, friendly, and provessional.
2026-06-24
La estancia fue perfecta.
2026-06-24
La gente de recepción, para destacsr
2026-06-24
Una excelente atencion. El personal A1
2026-06-24
Hola. Solko estuvimos con un DAY USE pues llegados a Roma nuestro vuelo hacia Argentina salía 22,30 hs Por eso no tomamos desayuno. Nuestro agradecimiento al Personal de Recepción que nos ayudó a gestionar la reserva del Day Use y también al personal de Maleteros , que subió y bajó nuestro equipaje a la habitación al llegar y hasta el taxi al salir. Todos mostraron apego a nuestro lema : ¿ Como te puedo ayudar ? y nada de la acitud : " No es mi problema " - Nuevamente .. gracias a todos !
2026-06-23
Excelente personal en el front desk. Amables, serviciales, resuelven, apoyan. Muy buenos.
2026-06-23
All staff we encountered were pleasant, friendly and polite.
2026-06-22
I really enjoyed staying at your hotel. I would book the hotel again if my traveling is in your area.
2026-06-22
Very nice staff Very good breakfast The floor of rooms you should replace
2026-06-22
Todo ok, personal exelente, amable, simpático y resolvieron todas nuestras consultas y nos informaron muy bien
2026-06-22
Agradecida a todo el personal por su atención y predisposición a comprender nuestro idioma, tanto para consultas sobre necesidades en la estadía como en guiarnos en la Ciudad. Si volviese a Roma los elegiría.
2026-06-20
Thank you to all staff that assisted us during our stay.
2026-06-19
The breakfast chef was very kind when our daughter broke a glass. The front desk staff was helpful.
2026-06-19
Excelente la atención del personal, desde el saludo de bienvenida, la atención a dudas y orientación en todo momento. Recomendaremos a nuestros conocidos.
2026-06-17
Thank you for such an amazing stay! It was perfect especially with two little kids
2026-06-18
Merci à la directrice des ventes et aux personnes à la réception le 16 juin. Elles ont fait le maximum pour me trouver un chauffeur pour un "tour de ville" le jour même et elles y sont parvenues; je m'en souviendrai longtemps.
2026-06-18
Großes Lob an die Dame mit den kurzen Haaren und der schwarzen Brille an der Rezeption. Sie war so unglaublich nett und freundlich, dass man sich sofort willkommen gefühlt hat
2026-06-17
All of the staff were very professional, helpful and welcoming. Especially the bar staff.
2026-06-17
Gracias al personal que fue muy amable, tanto en el check-in como en el check-out. La estancia fue muy agradable.
2026-06-17
Buen día Sres ! Gracias x el alojamiento muy confortable! Saludos
2026-06-17
Unfortunately we are unable to remember her name but the lady at the reception was sensational. Very helpful with information as well as organising tours and transfers to the airport
2026-06-17
Excellent service from reception personnel.
2026-06-16
Muchas gracias por la estancia, todo limpio y comodo
2026-06-16
A big Thankyou for the early check in we received while transferring from cruise to Rome last Saturday Was much needed. There was a young man in the late afternoon / evening on the sat n sun making our coffees, the best while being in Europe for a month. !! Hot n delicious Enjoyed our stay n thankyou Well done
2026-06-14
Das gesamte Personal war sehr freundlich und hilfsbereit! Wir haben uns sehr wohlgefühlt und haben Sie bereits weiter empfohlen.
2026-06-15
Un barman très sympa au bar qui nous a préparé d’excellent cocktail le samedi soir, le choix du petit déjeuner est très varié c’est top, par contre les passages pour atteindre la zone choix du petit déjeuner sont trop exigus.
2026-06-15
Thank you for the room with the amazing terrace for my wife's birthday
2026-06-14
Staff were excellent, so polite and attentive, friendly and helpful. Especially the man who checked us in, explained everything and brought our bags up
2026-06-14
Al personal de recepción dispuesto a ayudar en su medida
2026-06-14
è stata una buona permanenza , e da rifare .
2026-06-13
Reception staff were lovely.
2026-06-13
Everyone was super friendly and very helpful! Thank you all!! Bella
2026-06-13
Muy buena la atención de su personal.
2026-06-13
Thank you for making our stay in Rome a most pleasant experience
2026-06-13
Très belle accueil dommage pas assez de personnel parlent français
2026-06-13
Un séjour idyllique à Rome et un accueil exceptionnel ! Nous avons passé un séjour absolument parfait à l'Hôtel Trevi Collection. Le lieu est magnifique, idéalement situé, et la chambre était superbe, en plus d'être d'une propreté irréprochable. Mais ce qui a rendu notre séjour vraiment inoubliable, c'est l'accueil formidable de toute l'équipe. Un immense merci à chacun d'avoir fait l'effort de nous parler un peu en français ; cette délicate attention nous a profondément touchés et montre un sens de l'hospitalité rare. Mention spéciale pour le restaurant de l'hôtel : nous y avons mangé les meilleures pâtes carbonara du quartier ! Tout était parfait, de l'accueil à l'assiette. Nous recommandons cet établissement les yeux fermés et nous reviendrons avec un immense plaisir !
2026-06-12
Un séjour idyllique et un accueil exceptionnel ! Nous avons passé un séjour absolument parfait au sein de votre établissement. Le lieu est magnifique et les chambres, en plus d'être superbes, sont d'une propreté irréprochable. Le restaurant a également été une très belle découverte, nous nous sommes régalés. Mais ce qui a rendu notre séjour vraiment inoubliable, c'est l'accueil formidable de toute l'équipe. Un immense merci à chacun d'avoir fait l'effort de nous parler un peu en français, cette délicate attention nous a profondément touchés et montre un sens de l'hospitalité rare. Tout était parfait, nous recommandons les yeux fermés et nous reviendrons avec un immense plaisir !
2026-06-12
Lovely clean hotel , food lovely staff very approachable nothing too much trouble
2026-06-12
Outstanding customer service from the moment we arrived. All staff very friendly and helpful and made our stay very enjoyable
2026-06-12
Thanks
2026-06-11
The two individuals at the front counter were very friendly and kind.. their hands were just tied to be able to compensate us.
2026-06-11
The staff members of the hotel were lovely!!! Really felt like being at home!! If I come back to Rome, I will definitely stay at trevi collection
2026-06-10
Thanks for the Nice stay and special Thanks to the personel at the breakfast. Veru friendly and helpfull.!!
2026-06-10
Thank you so much for an enjoyable stay.Friendly reception and breakfast staff
2026-06-10
Très bien
2026-06-09
Los empleados muy agradables,el hotel súper limpio
2026-06-09
Los mozos muy amables las habitaciones muy limpias
2026-06-09
Agradecer al personal por su dedicación y calidad de atención
2026-06-08
Huge thanks to reception staff and porters. All were very friendly and helpful
2026-06-09
Q nos cambiarán a otra habitación q diera al exterior q la otra era a patio y me da claustrofobia,así q muy agradecida del cambio por parte de recepción y de Roberta ,gracias
2026-06-09
We had a great week with you. The bar staff were fantastic especially Akash.
2026-06-09
All Staff were excellent, friendly, informative and very helpful.
2026-06-09
This hotel exceeded our expectations. We were very pleased with our room and service.
2026-06-09
Personale qualificato, gentile e pronto a rispondere a tutte le richieste
2026-06-08
Check in service was excellent
2026-06-08
Nous avons reçu un très bel accueil merci beaucoup
2026-06-08
Very efficient and helpful and friendly staff
2026-06-06
Reception staff when we arrived late in the evening were excellent. They were friendly, efficient and helpful. Thank you
2026-06-06
Thank you all for your help
2026-06-06
Personal súper amable, de 10
2026-06-06
Gente muy amable y competente
2026-06-06
Nice Hotel,great location 👌
2026-06-06
Nos han tratado muy bien desde la llegada con las dudas y con la salida
2026-06-05
Elogiar a simpatia
2026-06-05
Rececionista com boa empatia e, no seu todo, muito bom.
2026-06-04
Staff were amazing, so lovely and helpful! The rooms and terrace were fabulous.
2026-06-04
Ringraziamo lo staff ed in particolare la signora Luigia per la cortesia e professionalità
2026-06-04
Si ringrazia la cortesia e l'attenzione della Sig.ra Luigia
2026-06-02
Complimenti, ottima accoglienza, spazi comuni molto puliti e tenuti in ordine, buona profumazione.. Camere pulite e buon assortimento di prodotti
2026-06-03
Many thanks to all for an enjoyable stay. A big thanks to the barman who looked after us.
2026-06-03
Nos sentimos muy cómodos buena atención principalmente en la recepción volveríamos
2026-06-03
Loved this hotel great staff and hospitality
2026-06-03
Would like to say what fantastic staff always friendly and helpful.I travel regularly and your staff were better or as good as the best.Thank you
2026-06-02
Staffing were fantastic, housekeeping were brilliant. The hotel was exceptionally clean. Thank you.
2026-06-02
To the staff all over the hotel and the 2 great lads on the bar thankyou
2026-06-02
Merci beaucoup pour la qualité des prestations. Le personnel a été très aimable et nous a aidé avec ses précieux conseils tout au long de notre séjours.
2026-06-02
Fabulous hotel in walking distance from the main attractions, all staff were friendly and helpful.The hotel was spotlessly clean, Lots to choose from at breakfast time, only downside the coffee machine was in the walk way from the food to the dining area so was a squeeze and busy at times, could become a health and safety issue if there was a spillage
2026-06-02
Reception was very helpful when we wanted directions or a taxi booking
2026-06-02
complimenti per la pulizia della camera e la comodità dei letti.
2026-06-02
Cómo nietos de Italianos que somos, nos hicieron sentir como en casa, muy amables y atentos a nuestras necesidades, no cambien nunca, ah! Roma l'unica!
2026-06-01
The reception team was kind and very nice
2026-06-01
Fuimos muy bien atendidos tanto en recepción como en el bar. El último día no pudieron conseguir la un taxi
2026-06-01
Un séjour très agréable dans votre hôtel
2026-05-31
Estoy muy conforme con todo
2026-05-30
Agradecemos el excelente trato por parte de Roberta, ha sido muy cálida, amable, y servicial en todo momento. Ha sido un verdadero gusto llegar al hotel y recibir tan buena bienvenida y por parte de todos los trabajadores en el hotel. Sin duda, repetiremos y recomendaremos el hotel.
2026-05-30
Excelente atención Cordialidad personal a cargo
2026-05-30
Staff at breakfast are all extraordinary. The people at reception are always willing to help. Everything was outstanding.
2026-05-30
We had great help with orientation of the city and ordering us a taxi . All staff were excellent and professional. We really appreciated the room Change .
2026-05-30
Front desk staff wonderful.
2026-05-30
La recepcion amigable y muy bien atendidos Restaurant muy buen servicio, comida y atención. Excelente estadia
2026-05-30
El bufette estaba delicioso todo lo que había y excelente servicio.
2026-05-29
Thank you for a wonderful stay all staff from reception catering and housekeeping so pleasant and helpful. Location is wonderful if you like walking central to all attractions.
2026-05-29
Thank you for looking after me!
2026-05-29
Literally every staff member we encountered, from the second we walked in to thr day we left were phenomonal! Including the restaurant staff. I will only book here in the future.
2026-05-29
Mai scelta di più giusta di scegliere la vostra struttura per i nostri soggiorni di lavoro
2026-05-29
Saal was so nice to us gave us suggestions booking things for us,
2026-05-29
Some of your mamas were a bit aggressive when I was asking certain questions. Not able to speak the language I felt I was being a nuisance, not very helpful. Also when I was an asking questions he was sitting down, not standing and looking helpful. In my opinion very rude.
2026-05-29
Excelente localização, instalações e atendimento.
2026-05-29
Thank you for an amazing stay. The rooms were lovely and clean and we were so impressed with the helpfulness and friendliness of the staff during our visit. Would definitely recommend this hotel to anyone visiting Rome.
2026-05-28
Thank you
2026-05-28
A la gente del desayunador toda . La gente de recepción fríos y poca bola dan al cliente . Deberían ser más amables y tratar mejor a la gente que elige tal hotel.
2026-05-28
Reception staff were brilliant very helpful our room was lovely and clean with lovely products
2026-05-27
Los recepcionistas y empleados todos muy amables, simpáticos y agradecidos.
2026-05-27
The Staff was very helpful and kind. I had an accident and they got me to the hospital real quick and after checked up on me.
2026-05-26
Beautiful room, very responsive staff, thank you.
2026-05-26
gracias por las atenciones
2026-05-26
The waiter at breakfast and the staff at the frontdesk were very kind and helpful.
2026-05-26
Muy amable todo el personal.
2026-05-26
Gracias! Sobre todo al muchacho que nos subió el equipaje, muy amable
2026-05-26
Very friendly staff, young gentleman running the bar was lovely to deal with
2026-05-26
Many thanks to the beautiful staff they made us very welcome and were very helpful couldn't do enough to make naked our holiday memorable thank si much again
2026-05-26
Atención al cliente fenomenal
2026-05-25
The staff was very friendly and helpful to direct us to areas of interest . They gave a map which helped.
2026-05-25
Merci d’avoir rendu agréable notre séjour de 4 nuits en plein centre de Rome
2026-05-25
Al personal en su conjunto; en especial a los de recepción.
2026-05-24
Staff where so friendly and hotel was spotless. Room was amazing and with lovely bathroom.
2026-05-24
Great service 👏
2026-05-23
Excelente el personal de recepción como así también el personal que nos ha ayudado con las valijas, la atención por parte del mismo fue excelente
2026-05-23
I think the hotel was lovely all the staff where friendly and definitely coming back again.
2026-05-22
Richardo was so helpful setting our golf cart tour. We also appreciated the restaurant recommendations from the staff. We had a wonderful time!!
2026-05-23
Muy bien atendidos en la recepción
2026-05-23
Great job!
2026-05-23
The front office staff were helpful and receptive. They were ready to address all needs. High quality
2026-05-22
The person who did our check in was very nice and helpful, she was amazing by and explained everything in detail, I forgot her name but she was awesome
2026-05-22
Thank you for a pleasant stay Will definitely recommend your hotel
2026-05-22
Merci pour votre accueil et votre gentillesse.
2026-05-22
Hôtel bien placé Accueil agréable Merci pour les explications pour les visites des différents sites touristique proche de l’hôtel Personnel du petit déjeuner très poli et souriant
2026-05-22
Nous venons depuis de nombreuses années dans votre hôtel et nous vous félicitons ainsi que votre personnel pour votre professionnalisme
2026-05-22
Hôtel très bien situé
2026-05-21
The entire staff is super friendly and very helpful would stay at Trevi collection 100% again loved it 🥰
2026-05-21
See my comments above regarding the staff
2026-05-21
Gracias por la amabilidad de todo el personal, estuve alojada 6 dias y todos ellos en diversos horarios han sido super gentiles.
2026-05-20
Everyone from the front desk staff, breakfast staff, bar/restaurant was excellent. Friendly and a pleasure. Thank you for a wonderful stay in Rome!!
2026-05-20
Reception staff very helpful and friendly (but often under pressure because of busy check-in/check-out activities). Housekeeping services in the room excellent, and to a very high standard. Facility to store luggage after check-out is very helpful for travellers not leaving Rome until late on the day of departure.
2026-05-19
front desk staff was extremely helpful with transportation arrangements we needed. fast easy pick up/drop off service
2026-05-19
Muchas gracias por la atención recibida muy cordial
2026-05-19
Very pleasant stay in a great location
2026-05-19
You were all so welcoming! The portuguese man on reception was amazing! He greeted us every time we came home late and made conversation with us, he was also amazing in calling us a taxi for our airport journey back home. Not just him though, everyone was extremely friendly and couldn't do enough to ensure our visit was smooth and relaxing.
2026-05-19
Ringraziamenti a Sall e la ragazza di turno del 17 Maggio intorno alle 20:00 sono stati gentilissimi e comprensivi. Tornerò a trovarvi con molto piacere
2026-05-18
Staff were so helpful, getting taxis, answering questions. Really friendly. Breakfast was ok, staff were very polite and friendly, but two days had to wait for fresh eggs, bacon, bread to be replenished. Would recommend the hotel, the location is perfect.
2026-05-18
cordiali e precisi
2026-05-18
Gracias por atender nuestras peticiones
2026-05-18
L’accueil à l’arrivée et lors de notre séjour est formidable, très accueillant et chaleureux
2026-05-17
My sisters and I really appreciated Jacko. We asked for bed to be split into single beds and they said maybe tomorrow. Jacko was close by and said he could bring a single bed in and he did. Jacko seen we came back for a second stay on our way out of Rome and we didn’t even ask him or management and he asked or did it himself and split the large bed into two singles again for both of us. He was a very kind and sweet man. He also recommended our favourite restaurant in Rome. You need more staff like that that go above and beyond their jobs to please the customers. We would stay there again because of Jacko the bell boy.
2026-05-16
Thank you for a carefree stay
2026-05-16
Gracias por todo el servicio ofrecid. Muy bueno en general.
2026-05-16
Estamos muy contentos con el trato recibido por parte de recepcion ya que no sabiendo el idioma se hace mas difícil y en todo momento supieron responder cualquier duda que tuvieramos, asi que muy atentos y agradables al igual que el personal en el desayuno que estavan pendientes de cualquier necesidad y en general todos los empleados muy educados y atentos.
2026-05-15
Todo exelente. El personal de lo mejor
2026-05-14
Merci pour ce séjour dans votre établissement. L’hôtel est propre, très bien aménagé. Le personnel est très professionnel, discret et très poli. C’est ce qui fait la force de votre établissement. Un grand merci à eux.
2026-05-15
Muy buena estadía, higiene, desayuno,atención gral muy buena
2026-05-14
Habíamos hecho reserva de una habitación triple superior y al llegar hubo una confusión y faltaba la cama individual nos arreglaron la situación con rapidez y amabilidad en poco tiempo y mientras nos dimos un paseo por Roma.
2026-05-15
Excelente el personal Muy amable y muy eficiente atención
2026-05-14
Excelente y muy profesional personal
2026-05-11
La camera era fredda e tempestivamente avete risolto il problema fornendoci una stufa elettrica. Il servizio ristorante con Andrea è degno di nota. La ristorazione è di qualità. La pulizia della camera perfetta.
2026-05-11
Everything was wonderful thank you
2026-04-28
Thank you for making our stay so pleasant!
2026-04-24
Reception staff very pleasant on arrival and every time we walked past always greeted us
2026-04-22
Remerciements à l'équipe du matin attentionnée et dévouée L'eau proposée dans l'espace commun est une très bonne idée
2026-04-22
Thqnk you
2026-04-20
Thank you to the front desk for being informative and the servers of the breakfast.
2026-04-21
Tudo maravilhoso!
2026-04-21
Receptie zeer vriendelijk en behulpzaam vooral Sal en Rodney die er in de nacht stond.
2026-04-20
Han sido unos días maravillosos, agradezco la atención de todo el personal, es totalmente recomendable.
2026-04-21
We would like to congratulate you on the quality of your staff. They were amazing! They showed such care and compassion for us during our stay and made the entire experience a 10 out of 10.
2026-04-20
Reception staff were wonderful and very professional,restaurant staff and bar staff very professional also. It was a great hotel and position very good to all points of interest. Highly recommended this hotel.
2026-04-20
Compliments for the cleaning team! They are great!
2026-04-19
Impecable el hotel. Ubicación excelente.
2026-04-15
The private garden was absolutely perfect. Our room was very clean and beautifull.
2026-04-11
Todo muy bien, especialmente recepción y limpieza de las habitaciones.
2026-04-03
Love staying here - this was my 4th time and can’t wait to come back and stay next time I’m in Roma ! Great staff who are always friendly and helpful - grazie mille
2026-03-28
My husband and I visit Rome one week every year and we always stay at the Trevi Collection Hotel. The standard of the rooms is excellent and the staff are very helpful and nice. We feel very welcome. The breakfast is very delicious and there is a lot of different opportunities. We always enjoy our stay at The Trevi Collection Hotel.
2026-03-27
todo fantástico,gente muy amable,hablando varios idiomas,tuvimos un problema con el secador de pelo y nos lo solucionaron enseguida,ayudándonos también con las maletas,una estancia perfecta
2026-03-27
Very friendly and welcoming reception staff - helpful when asking for assistance to book a taxi to airport. Just for future guests we were told the taxi to the airport would be 55 Euros but the taxi driver charged us 65 Euros upon arrival at the airport.
2026-03-22
Muy amables y profesionales
2026-03-21
Alles was prima
2026-03-18
Complimenti a tutto lo staff
2026-03-12
Your hotel was a great location, very clean, cleaners very pleasant, breakfast ample, super size room.
2026-03-07
Complimenti a tutto lo staff della reception .. risolto benissimo il disagio della conferma della prenotazione finita negli spam della mail .. e risolto tempestivamente il blocco della cassaforte
2026-03-05
Excelentes instalaciones y trato del personal.
2026-03-04
Bellissimo hotel, le ragazze della reception tutte cordiali sorridenti, gentili, hotel molto pulito in tutti gli spazi, al prossimo soggiorno, cari saluti
2026-03-03
We had a wonderful stay at Trevi collection. Staff was very cooperative and available all the time. Sal was very welcoming and warm, he is a gem. Thank you Sal, and everyone else at reception/housekeeping staff. Lovely team. Surely recommending.
2026-03-02
Trato excelente
2026-03-02
Thank you for a lovely stay.
2026-03-02
Great team, love the hotel updates - looking forward to staying again in a couple of weeks !
2026-03-02
To the staff at reception,
2026-03-02
Muy buen todo.
2026-03-02
bel accueil bel hotel merci
2026-03-02
Gracias
2026-03-02
Thank you so much for making our stay in Rome one to remember
2026-03-02
Great suite great staff Lovly jazz club opposite
2026-03-02
El personal es muy cordial.
2026-03-02
Your staff was helpful from the moment we arrived till we left. Great help with local services and always a smile. It made our trip to Rome wonderful. The location of the hotel was very convenient to the Spanish Steps and the Trevi Fountain. Nice breakfast every morning with a good selection of foods too.
2026-03-02
We had a very short stay because we were cruising the following day. When we come back to Rome in 2027 weeks surely will be staying at your property.
2026-03-02
Todo excelente
2026-03-02
Destacó la atención del personal en su conjunto, su buena predisposición ,la limpieza de. Todo el establecimiento
2026-03-02
Muchas gracias por la buena predisposición
2026-03-02
Magnifico trato
2026-03-02
Thank you for looking after us so well at our stay in Rome
2026-03-02
Excellent service and staff were so helpful and friendly. We will definitely be back again.
2026-03-02
Gracias a las recepcionistas por su disponibilidad y amabilidad en todo momento, así como por las facilidades dadas para dejar el equipaje tanto a la llegada mientras nos daban habitación como el día de la salida hasta irnos al aeropuerto. Hemos recibido muy buen trato, por ello, además de instalaciones y ubicación muy cerca a Plaza de España, Fontana di Trevi y parada de metro lo recomendamos.
2026-03-02
Remerciement au personnel de la réception avec une attention particulière pour le monsieur d'origine africaine très sympathique et qui parle parfaitement le français. D'excellents conseils de sa part.
2026-03-02
Thank You Very \much for all kindness and every time very kind. And also for thr contact about a device of my grandchidren, left forgot in the room, and imediate contact, and such device will be taken this month by Mr, Henrique Moreira. for sure next visit to Rome, this will be our place.
2026-03-02
Excelente ubicación, personal muy amable, volveré a hospedarme con uds!
2026-03-02
We had a very comfortable stay at the Trevi Collection Hotel. Staff were very pleasnt and helpful. It is in a great location & is good value for money.
2026-03-02
Thank you for making the stay such a pleasant time for my wife and I at a time when she had just lost her mother, staff were so lovely and helpful.
2026-03-02
Thank you for a lovely stay everyone was very helpful
2026-03-02
Estuvimos muy bien
2026-03-02
Me gustó mucho tanto la ubicación, el servicio y la atención prestada fue maravillosa ni dudaría en volver otra vez. Y todo muy limpio.
2026-03-02
Bonjour je remerci le personnel surtout les dames et monsieur de l,acceuil il sont super sympa et si un jour on revient a Rome se serait avec joi chez vous
2026-03-02
Felicitar a todo el personal de cualquier servicio ( limpieza, cocina, servicio de comida, bar, mantenimiento y recepción). Nos hicieron la estancia muy cómoda
2026-03-02
La dirección hace un gran trabajo.
2026-03-02
We had a lovely stay and would definitely recommend to friends and family. Thanks again
2026-03-02
All the staff were brilliant
2026-03-02
Sergio and Mohammed (Barmen) were first class. Housekeeping staff were excellent. Front of house staff very welcoming and breakfast staff were great.
2026-03-02
Very helpful.
2026-03-02
Muy atentos,serviciales.la limpieza un 100
2026-03-02
Volveré de nuevo. La estancia y la atención recibida fue maravillosa.
2026-08-28
Todo perfecto, intentaré volver