Relais Santa Chiara Hotel by Double Hospitality

2026-08-19

Complimenti per la gentilezza dello staff e la pulizia delle camere

2026-08-12

Ringraziamo e ci complimentiamo per la vostra cortesia e gentilezza

2026-08-12

All members of the staff have been kind, cared about details and excepting the parking slot stuff they have solved every aspect of our stay.

2026-08-12

I would like to compliment the catering staff, especially Gladys, Francesco and the Tunisian man (I'm so sorry but I don't know his name). They worked so hard to make our stay outstanding, so friendly and efficient. Thank you to them, they are a credit to your hotel.

2026-08-11

The staff were superb, especially Gladys and Francesco

2026-08-11

The staff at reception and the bar/pool area were very helpful and friendly

2026-08-10

L’hôtel Santa Chiara est un hôtel très charmant et très agréable, surplombant un magnifique paysage Toscan. Parfait pour une déconnexion totale. Un grand merci au personnel de l’hôtel qui a été aux petits soins. Mention très spéciale pour Ousama et Francesco qui sont deux garçons extraordinaires. Je recommande cet endroit vivement !

2026-08-09

The best stay ever!

2026-08-09

The best view, breakfast and staff. Thank you!

2026-08-09

Many thanks for the welcoming stay and the staff. You have been amazing! Our only complaint is the network connection but maybe our room wasn’t best placed.

2026-08-09

Kedves Erika!Köszönjük a segitséget és kedvességet!Minden jót kivánunk!

2026-08-05

Thanx, was great

2026-08-04

Thank you for another lovely stay…. See you next year ☺️

2026-08-02

The staff was super friendy and imidiatly let us feel like we where welcome. Everyone seems to work very hard to make every guest happy.

2026-08-01

We had a wonderful stay. The staff were friendly and keen to help. The facilities were clean and comfortable.

2026-08-01

We loved staying in your hotel it was excellent. The breakfast was amazing and the rooms kept tidy. A few items missed for drink making in room but this was a small problem. Thank you and all your staff for making our holiday memorable.

2026-07-30

We thoroughly enjoyed our stay, the staff and amenities were wonderful.

2026-07-30

Alle medewerkers willen we een compliment geven voor hun vriendelijkheid. De kamer was steeds keurig schoon!

2026-07-28

Thank you for making our stay so memorable ❤️

2026-07-28

Thankyou for making our stay so memorable

2026-07-29

We really appreciated having our room prepared at breakfast time on the day of the concert, leaving us free to make our plans. Thanks to Erika for organising this, and to room service staff for a very efficient service, not only on the concert day, but every day we were there. We were so pleased with the parking spot, it felt like the best in the hotel for ease of getting in/out. Thanks to Micardi for help with the luggage and parking advice on arrival (reversing into the spot was easier than driving in forwards and reversing out, we found).

2026-07-28

Special thanks to Analisa, Gladys, and Osama who were so kind. We were travelling with our 8 month old baby on her first holiday and they made us feel so welcomed with her.

2026-07-28

The woman who handled our check in, she had a dark bob hair cut, was exceptional. She absolutely added to our experience ten fold.

2026-07-28

From the day we checked in until we checked out, it was a friendly and helpful holiday experience. Thank you to everyone, and see you next time. Kind regards, Richard and Kirsten Faber

2026-07-28

Thw whole stay was great, staff were helpful and efficient and the location and views wonderful

2026-07-27

Everyone was very friendly and polite. The issues seem to be more with a restaurant staff that was not well trained, and a hotel that needs some updating especially in their furnishings and some general hospitality accommodation in the general areas

2026-07-26

Viviana and the from staff were incredible. Smart , classy and patient . Viv made great dinner recommendations for us . Mille Grazie , John and Christine

2026-07-27

Familär geführtes Hotel in einer herrlichen Lage. Hervorragendes Preis-Leistungs-Verhältnis.

2026-07-25

Thank you very much for the wonderful treatment you gave us during our stay. The hotel is very nice, very clean and the amenities are excellent. The staff was exceptionally nice and professional. I have no complaints. I will definitely recommend it to friends and plan on coming back.

2026-07-25

To all the front desk staff you answer all our questions and made dinner reservations, much thanks to you! To service staff who took care of our food and beverage needs at breakfast, my the pool and on a whim, Thank you so much! And to the maintenance gentleman I observed caring for the pool and grounds, I see you and appreciate you. Thanks to all!

2026-07-26

Absolutely wonderful stay, staff were very generous.

2026-07-26

Reception staff, bar staff, restaurant staff, and pool attendants were all excellent quality employees.

2026-07-26

Our experience was very nice and only made better by the staff at the front desk. They were very helpful in every way to help us explore and experience your beautiful community.

2026-07-25

Thanks to the lady with the black hair on the reception She was very helpfull and really nice

2026-07-25

We would like to thank you for our all staying at your hotel. The hotel's service is the best. Thanks to you we have spended an excellent time in San Gimignano! We have relaxed, rested and regenerated! The Staff was very kind and helpful. Food at the breakfasts was fresh and delicious. We will recommend Relais Santa Chiara among our family and friends. Thank you for ALL. Best regards Agnieszka and Zbigniew Błaszczyk.

2026-07-22

Le personnel est très professionnel et gentil

2026-07-20

Familiar and friendly

2026-07-20

Friendly and patient

2026-07-19

siamo stati vostri Ospiti solo una notte ma siamo stati molto bene. Accolti perfettamente al check-in spiegazioni semplici molto chiare, gli ambienti molto curati e puliti, il personale attento e presente ma non invadente. la camera una bomboniera. sicuramente ritorneremo.

2026-07-19

Gracias por vuestra hospitalidad

2026-07-19

A las chicas de recepción y al chico del restaurante por la noche.

2026-07-19

An alle lieben Mitarbeiter die in ihrem Hotel arbeiten. Vor allem an der Rezeption und im Service. Alle sehr nett und freundlich!!!

2026-07-14

Cadre magnifique, chambre très propre, personnel très accueillant et professionnel.

2026-07-14

We had a very enjoyable stay at the hotel. The hotel was very comfortable and the location excellent, only a 9 minute walk to the walled town of San Gimignano. Food was delicious and the breakfast offered so much variety. The staff were very welcoming, friendly and helpful. We would highly recommend staying here. 🥰

2026-07-11

Sehr nettes Personal. Wir haben uns sehr wohl gefühlt. Vielen Dank

2026-07-12

Einfach Super , sehr nettes Personal , allas Sauber , Lage und Ausblick zusammen einfch Stimmig !!! Vielen vielen Dank Iwona und Ralf Gräßler .

2026-07-10

Sehr nettes Personal

2026-07-06

Ringraziamo e ci complimentiamo con tutto lo staff in particolare con la receptionist Gaia molto cordiale e precisa per le indicazioni richieste.

2026-07-07

Complimenti allo staff e in particolare la receptionist Gaia , persona molto cordiale e simpatica.

2026-07-06

Thank you. You have a beautiful hotel; beautifully managed, all staff friendly. Any issue was resolved without problem. The outside area is lovely. We have been twice: my husband & I in October 2022 and in June/July this year we returned with our twins - both occasions we celebrated birthdays and the second time we felt the hotel was just the same … but better! Thank you.

2026-07-05

Sehr schöne und auch nicht zu kleine Zimmer. Hervorragendes Frühstück.

2026-07-06

durchweg sehr freundliches und aufmerksames Personal

2026-07-05

Excellence of staff...thanks

2026-07-05

Wir haben uns sehr wohl gefühlt. Das Personal war auffallend aufmerksam und mit positiver Ausstrahlung. Das Frühstück war exzellent.

2026-07-05

A very pleasant stay. Best regards to the staff and all employees at the Hotel.

2026-07-04

Hi Great smile from you every day. Thank you ! Tove&Helge Myhrvold Norway

2026-07-02

Un grazie particolare alla Signora Gaia della reception. Tutto il personale è sempre stato molto cortese e professionale

2026-06-30

The reception team were great and really helpful in assisting us throughout our stay - nothing was too much trouble for them.

2026-06-30

Muy amables todo el personal. El lugar es un paraiso. Relax total.

2026-06-28

Your staff were all very professional, the bed was very comfortable.

2026-06-29

Nette Bedienungen an der Poolbar, beim Frühstück. Frühstück war sehr gut.

2026-06-28

Grazie mille

2026-06-28

Un ringraziamento particolare alla signora della reception che ci ha accolto al check-in e al check-out, molto cordiale e professionale. E un grazie anche alla ragazza del servizio al tavolo durante la colazione, sempre disponibile e sorridente.

2026-06-27

Sehr freundliches Personal

2026-06-26

Super Personal

2026-06-27

We enjoyed our stay - thank you.

2026-06-25

Merci pour l'accueil, le sourire, la bienveillance de l'ensemble de l'équipe toujours à l'écoute. Nous avons passé un excellent séjour grâce à vous. Le cadre est super chouette et le petit déjeuner est super copieux, nous avons adoré. Merci encore

2026-06-25

A beautiful hotel in a great location with very friendly and helpful staff from reception , chamber maids and restaurant/ bar staff. Xx

2026-06-25

The public spaces and swimming pool were lovely. All staff were very helpful and friendly.

2026-06-21

L’accueil est très professionnel

2026-06-21

Schön war der Aufenthalt bei Ihnen. Der zugewiesene Parkplatz war optimal. Danke!

2026-06-20

Todo el personal fue muy atento y simpático. Y valoramos mucho la limpieza de habitaciones e instalaciones. Gracias por todo.

2026-06-20

A very friendly well run hotel

2026-06-18

This was a great stay! Very clean and beautiful property

2026-06-14

We would like to thank the lady from Budapest, we cannot remember her name, but she was extremely welcoming and friendly and quick to help when asked.

2026-06-14

The bar lady deserves a big fat bonus

2026-06-13

Jederzeit sehr freundlich und kompetent

2026-06-14

The entire staff and management were so kind and helpful. Gaia went above and beyond to help us in many different ways. The food staff were exceptional and friendly. It felt very down to earth conversing with the staff. They made you feel like family!

2026-06-13

Alles sehr sauber

2026-06-13

More for the young man on reception who sorted out the issue with our room very quickly and his supervisor who oversaw it We had a lovely stay

2026-06-12

Thanks for all your help with electrical adapters

2026-06-12

Alles Andere....Frühstück...Zimmer....Rezeption...das komplete Personal...freundlich ,hilfsbereit...perfekt

2026-06-10

I love my brief stay with you!

2026-06-08

Well done keep doing what your doing

2026-06-07

Das Personal ist einfach großartig! Freundlich, nett, hilfsbereit, gut gelaunt und bei allen Fragen behilflich. Auch die große Sprachvielfalt der Mitarbeiter ist faszinierend!!! Sehr großes Lob!! Ich hoffe, wir sehen uns einmal wieder! Ganz liebe Grüße aus der Steiermark schickt Euch allen Manuela

2026-06-07

Das Personal ist besonders freundlich und aufmerksam! Besonders schön finde ich die vielfältigen Sprachkenntnisse des Personal. Alles sehr sauber und gepflegt! Sehr zu empfehlen! Wir kommen gerne wieder!

2026-06-06

Thanks so much for a lovely stay. We will be back.

2026-06-06

Vielen Dank! Wir haben uns sehr wohlgefühlt!

2026-06-02

Vielen Dank an das Personal für die Hilfe beim Laden der eBikes. Das einzige, dass verbessert werden könnte, es ist die Qualität und die Größe der Zimmer.

2026-06-03

Le personnel est très accueillant, très à l'écoute et fort sympathique. Le petit déjeuner est formidable et le dîner bien bon. Les chambres sont tout à fait correctes et le ménage très bien fait. Merci 😉

2026-06-02

Las camareras de desayuno y el personal de limpieza fue muy amable.

2026-06-01

Fabio was very good and accommodating The daytime receptionist was good too - I didn’t get her bame

2026-06-02

We would like to thank Fabio and Caroline for their excellent service and friendliness

2026-05-31

Grazie per il bellissimo soggiorno. Gentilezza, tranquillità, cortesia, pulizia, posizione… tanti punti forti.

2026-05-31

La atención fue adecuada, respetuosa y con buena y alegre actitud.

2026-05-31

An den jungen Mann an der Rezeption

2026-05-28

O hotel foi perfeito em tudo! Quando chegamos, contamos que ficamos noivos e ganhamos um quarto com uma vista incrível! Tornamos nosso momento ainda mais especial e agradável! Recomendaremos para todos nossos amigos e esperamos poder voltar em breve

2026-05-28

Everyone was so helpful and more than willing to assist and help with our questions. Well done everyone and thank you for making our stay enjoyable

2026-05-27

All the staff were amazing and a special mention to Fabio who had only been there for 1 day when we arrived on the Friday and although a new staff member he was really friendly , attentive and helpful.

2026-05-28

We had a lovely stay at your hotel. All the staff were very friendly and helpful with special thanks to Fabio and the young gentleman on reception they were so helpful and even come over to us to say goodbye when we left, we are definitely booking again for next year.

2026-05-28

All staff were amazing especially Fabio who just did not STOP!! He was amazing and so polite he made the best Negroni sbagliato. We will come back. Grazie Mille,

2026-05-28

Thank you for our stay, it was fabulous and hopefully we will be back in the near further.

2026-05-28

Wir gaben uns rundum wohlgefühlt! Und das Frühstück hat alle Erwartungen übertroffen!

2026-05-26

Thanks for a good stay!

2026-05-24

It was a great stay in your Hotel during the Tuscany trail we had

2026-05-23

Merci pour la qualité de l'accueil et la réactivité pour trouver une solution pour le parking

2026-05-24

The pool area is perfect, the smell in the air of the common areas was incredible, the cleaning staff always did a great job, the wait staff in the restaurant was always kind and helpful as was the front desk personnel. The hotel was so beautiful! We loved our time there, until nighttime when we couldn’t watch tv. The water temperature in the shower could be warmer.

2026-05-22

Fantastic stay Reception arranged a great wine tasting for us . Breakfast was excellent

2026-05-23

Das Team war hervorragend freundlich. Ganz besonders das Team der Rezeption und die blonde Dame im Restaurant.

2026-05-23

Bel endroit, paisible, proche du centre, jardin et piscine soignés, bon accueil et petit déjeuner exceptionnel.

2026-05-23

Das Frühstücksbuffet war sehr gut! Die Lage des Hotels hat uns sehr gut gefallen. Das Personal war sehr freundlich.

2026-05-21

Sehr freundliches und zuvorkommendes Personal!

2026-05-20

All Staff was amazing! Especially one of the ladies that worked at the bar day and night. She was so kind!

2026-05-20

Thank you so much! Everything was perfect. The woman who was serving in the restaurant in the morning and evening worked so hard and was so kind. We really appreciated her!

2026-05-20

Merci pour votre accueil chaleureux et votre accompagnement pour les réservations de restaurants et de visite du vignoble. Et vos petits déjeuners sont au delà de tout ce que nous avons vécu auparavant dans un hôtel.

2026-05-19

We had a superbe stay,

2026-05-18

Ein sehr schönen Hotel ...Preis für die Lage Top.

2026-05-17

Tutto perfetto

2026-05-17

Milles merci pour votre accueil qui a contribué au plaisir de notre séjour !

2026-05-16

Gostamos muito da experiência vamos recomendar

2026-05-16

Ihre Dunkelhaarige Mitarbeiterin im Service macht einen tollen Job. Sie gehört besonders gelobt

2026-05-15

Thanks. Very nice hotel, breakfast and beautiful view.

2026-05-14

The receptionist was very friendly and welcoming

2026-05-15

You have a beautiful hotel with a beautiful view, conveniently located in relation to San Gimignano

2026-05-14

Your staff was always helpful, always available and always willing to help.

2026-05-13

Cortesia, educazione

2026-05-13

Ótima atenção do Mikyta

2026-05-12

Thanks for a great stay and the young man at the front desk was very helpful directing us on the timetable of the 130 bus back to Poggibonsi

2026-05-10

Staff professionale e cordiale. Sempre a disposizione per aiutare e rispondere alle esigenze del cliente. Grazie

2026-05-11

Your staff is excellent regarding customer service. Especially the front desk staff was always willing to to answer dumb tourist questions!! It was raining the day we checked out and I was provided some large garbage bags to cover our luggage since we had to walk to the bus stop. Kitchen and service staff are top notch as well. You have a beautiful location!

2026-05-09

Vivi ringraziamenti a tutto lo staff per accoglienza e disponibilità ricevuti durante il soggiorno. Un plauso particolare alla cucina dove la colazione per la varietà degli alimenti è stata uno spettacolo

2026-05-07

Overall good time spent in Tuscany - great location- well done all as a team

2026-05-06

Un magnifique petit déjeuner (le meilleur que nous ayons fait dans nos nombreux voyages) et un dîner très bon avec un personnel très agréable et très professionnel … que des félicitations… méritées!!!

2026-05-04

Struttura meravigliosa, la hall e la sala comune tenute con gran cura e ottima l’idea del biliardo. Complimenti per la colazione, curata in varietà e qualità. Avere il parcheggio davanti o comunque a pochi passi dall’hotel ci ha permesso anche di spostarci a piedi senza preoccuparci di spostare la macchina. Grande professionalità e cordialità da parte di chi ci ha accolti e ci ha seguito nel checkout

2026-05-04

merci au personnel adorable

2026-05-03

L'ensemble du staff est très courtois, poli et agréable. Le petit déjeuner était TRES bon et varié.

2026-05-02

Staff fantastico, ottima accoglienza

2026-05-01

Congratulations!

2026-05-01

Obrigado, foi tudo perfeito!!!❤️❤️❤️

2026-04-30

You just keep on with the good work. Thank you!

2026-04-30

Thanks to all staff for your kindness and assistance.

2026-04-29

I spent 2 days there and I really enjoyed my stay. I would love to come back again :)

2026-04-28

Bravo et merci à Caroline qui nous a préparé de délicieuses pizza un soir où nous n'avions rien trouvé à San Geminiano

2026-04-28

Remerciements à Caroline pour sa gentillesse et son professionnalisme pour les repas

2026-04-27

Bellissima struttura ed ottima accoglienza

2026-04-26

All

2026-04-26

Un merci tout particulier au jeune homme de la réception pour sa disponibilité et sa gentillesse ainsi qu'à la charmante dame, de nationalité française, qui nous a servi régulièrement au bar/restaurant pour son professionnalisme et sa bonne humeur.

2026-04-26

It was a wonderful experience

2026-04-22

Thank you very much for the wonderful stay!

2026-04-21

Thank you for a wonderful stay!

2026-04-20

Hôtel,fabuleux ,personnel excellent compétent ,beaucoup d’espace dans cet hôtel de liberté,petit déjeuner fabuleux ,seul bémol connexion internet

2026-04-19

Front desk staff is very helpful for our check in, and help us to communicate with other party for personal issues. Really appreciate the help

2026-04-17

The staff is too gently and efficient

2026-04-16

Recepção muito gentil e excelentes serviços, além de local muito aprazível

2026-04-15

Muy amable el personal de recepción!!!! El desayuno es excelente, muy prolijo todo!

2026-04-16

Your staff were excellent, each and everyone of them. They were engaging, friendly and always professional. We had a great stay.

2026-04-13

Very king and welcoming stuff.

2026-04-12

Grazie mille nella cerità nel rispondere alle richieste . Alla vostra cortesia e presenza

2026-04-12

Grazie per la tempestiva disponibilità nell'offrire assistenza per ombrellone difettoso e/o vecchio. Grazie per la cordialità nel rendere gradito il compleanno di mio marito e per altre fomalità come : la richiesta della sciuco mancante per il bollitore , o l'essere disponibili ad altre richieste o proposte . Complimenti veramente atutto lo staff!!!

2026-04-10

The staff were always courteous and helpful, the setting is very beautiful and the hotel is impeccably kept. It is ideal for anyone driving to San Gimignano for a day or two. It would be easy and inexpensive to serve proper fresh fruit juices which.

2026-04-08

Struttura accogliente posizione splendida la nostra camera matrimoniale era molto piccola ma con un meraviglioso terrazzo

2026-04-08

Exelente hotel , limpieza y alimentos súper bien !

2026-04-06

Nulla da dire

2026-04-05

Vi ringraziamo per la splendida ospitalità e grande cortesia.

2026-04-04

The service was very forthcoming and we felt very welcomed

2026-04-03

None

2026-04-02

Complimenti alla signora che mi ha accolto in reception,davvero gentile e sorridente