Zentrales Hotel
Lingua
Zentrales Hotel
Lingua2026-05-30
Great service and everyone was so helpful and lovely. Gracie. 🧡
2026-05-30
They were very kind and helpful.
2026-05-27
Wonderful stay though too warm and couldn’t lower temperatures in room. Made it difficult to sleep.
2026-05-27
Away friendly and helpful
2026-05-27
...
2026-05-25
Good location, very friendly and welcoming. We left early for train so didn’t have breakfast. Cute room, small but adequate for 1 night stay.
2026-05-22
.
2026-05-22
Excellent welcome and breakfast
2026-05-22
Many thanks for arranging our laundry service and taxis during our stay.
2026-05-21
Grazie x l'accoglienza e la professionalità di tutto lo staff🩷
2026-05-21
grazie per la cordialità e la professionalità
2026-05-20
Victoria was amazing and very professional. She is a kind young woman with a bright future Wishing her all the best for her future endeavours. All the best Victoria
2026-05-20
Staff are great, well located hotel;. Well done.
2026-05-18
Reception staff were excellent and very helpful
2026-05-17
Very friendly and helpful Also the woman who runs the spa was very friendly, professional and competent
2026-05-17
What a woman and welcoming staff you have!
2026-05-15
Thankyou to Irina, she was great on our checkin, very friendly and her English was terrific
2026-05-15
Good job!
2026-05-12
Entire stay was wonderful and sincerely appreciate the recognition of my birthday with the kind note and chocolates!
2026-05-12
the staff were all excellent spoke very good English, were polite, helpful, and professional also liked the salted peanuts offered at the reception desk
2026-05-11
Muy buena atención de todo el personal!!!
2026-05-11
Mille grazie für unseren Aufenthalt. Wir haben uns sehr wohl gefühlt!
2026-05-08
A wonderful place to stay! Thank you to all of your hard-working staff. I enjoyed my stay very much.
2026-05-08
The front desk staff was very accommodating and managed to get us into our room early which was greatly appreciated as one of us was ill.
2026-05-08
I loved your bath products - shampoo, conditioner etc. the candies were delicious. And thank you for an affordable glass of wine and cappuccino. Breakfast was perfect. Thanks for everything!
2026-05-06
Personale della Reception gentile, cortese e simpatica
2026-05-06
Staff were extremely helpful
2026-05-05
Sehr professionelles, freundliches und hilfsbereites Personal
2026-05-05
We were made to feel very welcome on arrival.
2026-05-03
The manager fixed the drain in our shower immediately. Grazie Mille!
2026-05-03
Very nice hotel, with a super friendly and helpful staff.
2026-05-02
Excellent
2026-05-02
Excellent staff. Friendly, cheerful and helpful.
2026-05-01
I would like to thank the woman at the front desk for helping me with a working charging cable. Mine was not functioning
2026-04-30
What a lovely hotel
2026-04-28
Un ringraziamento per averci fatto sentire come a casa nostra. Un saluto
2026-04-26
I enjoyed my stay at your lovely hotel. If I’m ever back in the area, I would most certainly stay again.
2026-04-26
Excellent staff. Friendly and knowledgeable. Always smiling. Sauna hour was extremely relaxing and I am so glad I did it. Thank you for a most enjoyable stay.
2026-04-25
Wonderful reception staff. Very friendly.
2026-04-24
A delightful welcome on arrival by Azia , beautiful room, good breakfast .all perfect , Thank you x
2026-04-23
La estadía fue corta pero excelente, todo impecable, la ropa de cama....un sueño!! En el desayuno con la amabilidad de Sheila fue más que agradable. Fuimos atendidos en recepción: check-in y check-out por Asjia e Irina, ambas muy profesionales, excelentes anfitrionas, Sin dudar recomendaré a clientes y amigosvy personalmente pienso volver a Tirano, gracias x hacer más agradable
2026-04-21
We had a lovely stay at your hotel, your front of house staff were excellent. We would definitely recommend your hotel to anyone going to Tirano
2026-04-21
We were 100% satisfied with our stay and would not hesitate to recommend the hotel. Will pass on our commitments to Trailfinders.
2026-04-20
You were gracious in every area except for NO MENTION OF A FEE FOR LATE CHECK OUT. Which if someone is charged for something they should know up front about it! Not after the fact! Very very bad communication on their part.
2026-04-20
The staff were very gracious! I appreciated the welcome drink Of mint, lemon and pineapple. The staff was professional and kind . The breakfast hostess was attentive, the manager organized and gracious and maid service was thorough. I would give a 10+but the mattress was uncomfortable.
2026-04-20
The reception team was excellent! Very friendly and welcoming.
2026-04-20
Wonderful management, my compliments to them! Keep up the great job!
2026-04-20
Breakfast hostess very helpful to guests. We had a very good stay. Some factors were out of your control such as barking dogs and no air conditioning, both which made sleeping difficult.
2026-04-18
Thank you for a wonderful stay. We were greeted with a very warm welcome and offered a drink. Our room was very clean and comfortable. Breakfast was delicious.
2026-04-17
This was by far the best hotel we stayed in on our trip. Everything was perfect and the lady on reception is a credit to your business
2026-04-16
Victoria was very professional and helpful when we checked in
2026-04-16
Agradecimiento por toda la atención recibida desde la recepción, cálida , muy amable y operativa. La atención de todo el personal del hotel. Muchas gracias.
2026-04-15
Staff was very friendly , helpful and professional!
2026-04-15
Thank you very much to the staff to my email regarding my missing AirPods. The reply was so swift & prompt.
2026-04-13
Staff at reception were wonderful so helpful.
2026-04-13
Thanks to all the staff
2026-04-13
Lovely young woman on reception. So helpful with restaurant information and identifying areas to visit.
2026-04-11
Professional & kind
2026-04-11
Special thanks to Julia for helping me with my phone calendar settings which were working properly. Lsp for the excellent massage 😊
2026-04-11
We asked about the towel heater at reception the first night. The young lady came up to try to turn it on, which we appreciated; but she had to leave a message for someone to fix it the next day. Overall the staff are very welcoming.
2026-04-11
Staff was very friendly, helpful and polite. Couldn’t have been any better
2026-04-11
Excellent stay - thank you.
2026-04-09
As instalações com água saborisada, o café da manhã maravilhoso e diversificado, e principalmente o atendimento de todos os funcionários nota 10. Só dei 9 pois o primeiro quarto que ficamos tinha muita claridade e acordamos cedo devido a isso
2026-04-08
Thanks
2026-04-05
Your breakfast fresh fruit was a great bonus. Thanks for offering it.
2026-04-05
Our stay was wonderful and you staff was excellent.
2026-04-04
I can honestly say every single staff member was a credit to the hotel. Efficient, polite and made time for us. All could speak excellent English, loved the Spa and breakfast was fabulous. Just had a one night stay but was by far our favourite hotel of the whole holiday
2026-04-04
The hotel staff in general are kind and professional,always smiling
2026-04-02
Merci pour tout.
2026-04-02
All staff were very welcoming , efficient & friendly welcoming after a long journey offering us refreshments when we arrived . Thank you all
2026-04-01
Sempre squisitamente gentili e accoglienti.
2026-03-31
A lovely stay and a lovely hotel. staff were great.
2026-03-31
Helpful and courteous
2026-03-29
The woman that greated us on 27th ... a massive thank you and helped us a great deal as soon as we got there regarding restaraunts and sightseeing . The woman chef that fed us ... blimey she was stunning
2026-03-29
Thank you for a wonderful stay Whirlpool bath was fantastic
2026-03-27
Le personnel de l'accueil est très aimable, aussi bien à l'arrivée qu'au départ.
2026-03-26
Благодарю за комфортное размещение !
2026-03-26
Really enjoyed our 1 night stay, staff were helpful and friendly. Thank you
2026-03-22
Lovely service with a smile, clean inviting rooms
2026-03-21
Ringrazio per l’attenzione, la disponibilità e la professionalità del personale.
2026-03-21
Thanks for making us feel so welcome. Everyone in the hotel were helpful and polite. The room was warm, clean and had wonderful views of the alps too
2026-03-20
Lovely stay
2026-03-19
You’re receptionist was lovely and very charming We enjoyed your hotel very much, we stayed in five hotels on our trip between Geneva and Milano and yours was the best one.
2026-03-19
Thanks very much. We enjoyed our stay.
2026-03-19
Absolutely I wanted to thanks the management team, their excellent efficiency made my stay smooth and very rewarding experience. Thank you looking forward to seeing you again soon.
2026-03-18
A lovely hotel with excellent facilities, the staff were so helpful and friendly. Beautiful breakfast in lovely room with nice touches of quality coffee cups cutlery. All made the stay so enjoyable with the attention to detail.
2026-03-17
Please extend superb thanks to your wonderful receptionist Asia. We stayed one night - Sunday. Mr and Mrs Steve Ireland and when I said it was our first wedding anniversary she upgraded us to a beautiful room which was perfect. She was amazing and a real credit to your business. Please share this with her.
2026-03-16
The welcome was great. Cold glass of water after a rather troublesome journey. Nice place in a nice town.
2026-03-16
tutto perfetto grazie 1000
2026-03-16
tutto ottimo
2026-03-16
Abbiamo soggiornato all'Hotel Centrale con un gruppo, io ero l'accompagnatrice, posso dire che è stata una esperienza eccellente sotto ogni aspetto. Organizzazione impeccabile, staff cordiale e disponibile, camere confortevoli e di livello, colazione ricca e deliziosa. Tutto gestito alla perfezione. Assolutamente consigliato!
2026-03-13
Amazing team! extremely helpful, kind and accommodating. Truely made our entire trip more relaxing and memorable!
2026-03-12
Thank you to the reception team. They were excellent
2026-03-11
Friendly and very helpful reception staff
2026-03-11
A small charming hotel in the old town with very good restaurants close by . The staff were very helpful & the room spotless with a comfy bed
2026-03-09
Excellent receptionist/ excellent recommendations / excellent spa staff
2026-03-08
Top
2026-03-08
The lady at the reception was great, she optimized the check-in perfect.
2026-03-08
Wonderful stay. The lady on reception was welcoming and very helpful
2026-03-07
The two girls on the front desk were a credit to your company. So welcoming and charming.
2026-03-07
We thoroughly enjoyed our one night stay at the hotel. The room was clean and comfortable, staff were extremely polite and friendly and the breakfast was excellent. Thank you so much
2026-03-07
Overall the hotel is an excellent base and the staff are very professional and helpful. The only let downs were the poor WiFi connectivity, the air conditioning did not work and the bed's mattress and pillows were uncomfortable
2026-03-07
Complimenti per la cortesia del personale di reception e sala colazione
2026-03-07
Très bon accueil avec un petit déjeuner copieux.
2026-03-06
A great hotel, excellent location. Staff friendly polite and helpful. Highly recommended.
2026-03-06
Staff super gentile e disponibile ha reso il soggiorno ancora più piacevole
2026-03-05
An excellent welcome. Extremely comfortable room. Helpful staff when asking about places for our evening meal. Very tasty breakfast but the hot food could have been hotter - otherwise a good choice and helpful and very pleasant staff. Thank you.
2026-03-05
The young woman who checked us in was an absolute success in making us feel welcomed, conveying to us that nothing was too much trouble and being warm, friendly and professional. This attitude continued throughout our stay. The staff attending at breakfast were very good. They were appropriately attentive, noticed when a particular food was low and refilled it, and kept a very good level of availability at all times.
2026-03-05
Thanks for a lovely stay...
2026-03-05
Service impeccable, réception au top, et magnifique séjour à Tirano 👍
2026-03-05
Thank you for a lovely stay the young woman on reception was lovely, remembering our names and making us feel very welcome.
2026-03-04
Very friendly and welcoming and helpful staff
2026-03-04
Thanks for a great stay
2026-03-02
Il personale nella reception giovane e molto gentile
2026-03-02
Come dai risultati dei questionari, son completamente soddisfatto del trattamento riservatoci x la ns " corta" ma intensa vacanza Grazie
2026-03-01
A huge thanks to the ladies on reception who helped us sort transport to Milan after all the trains were cancelled due to a strike on 28th Feb. They rang around all of the taxi companies and helped arrange taxis when we were all getting rather stressed. They were so kind and helpful and it was much appreciated
2026-03-01
Perfect stay in Tirano at your hotel, everything was perfect, thank you. And thank you for arranging a taxii to Milan when all the trains were cancelled, much appreciated.
2026-03-01
Dankeschön
2026-02-28
Thank you for a wonderful stay at your hotel
2026-02-28
Lo recomiendo gracias por todo.
2026-02-28
Magnifique établissement, Asia a été fantastique, professionnelle et très sympathique.
2026-02-27
A pleasant stay very nice staff
2026-02-27
Gracias a todos equipo! Irina una genia
2026-02-27
Receptionist very welcoming on arrival, and on guidance for the bus to the station.
2026-02-27
Thanks
2026-02-26
All the stafagvwe encountered were lovely , professional And welcoming The room was lovely and we enjoyed the toiletries and robes , a short stay felt luxurious
2026-02-26
First class service from start to finish of our all too brief a stay
2026-02-26
Fantastic stay in a beautiful hotel- only regret is that we couldn’t stay longer
2026-02-25
An enjoyable stay. The hotel was small clean and comfortable perfect for us.
2026-02-25
The lady on reception was very helpful and polite.
2026-02-24
Great stay. Staff so helpful.
2026-02-24
Your receptionist was a joy to deal with. A very nice lady. We were also looked after very well by the restaurant staff during our evening meal.
2026-02-24
Thanks so much for contributing to a wonderful stay!
2026-02-19
Alla Reception Irina è una grande Gentilissima e risolve tutti i problemi
2026-02-06
A treasure in the historic district. Thank you for a wonderful visit!
2026-02-06
Thanks for the resolution with faulty TV -
2026-02-06
Thank you for a lovely stay
2026-02-05
Very helpful staff
2026-02-05
It is a lovely hotel, great staff who gave us an answer for everything we asked, we’re always very polite, happy and approachable!! What more can you ask from a hotel!!!
2026-02-05
Excellent location and very well run hotel 👍😊😊
2026-02-02
Grazie per l’ottima ospitalità
2026-02-02
We had a great stay. Thanks to Irena for taking care of our special requests. The lovely ladies at the reception were ever smiling and very helpful.
2026-01-30
Il soggiorno e il vostro team sono stati fantastici.
2026-01-28
La demoiselle a l’accueil était très sympathique et je la remercie sincèrement pour sa disponibilité et sa gentillesse
2026-01-25
Personale splendido e prodotti della colazione ottimi
2026-01-23
tout etait parfait. merci
2026-01-22
Well looked after
2026-01-22
Excellent hotel
2026-01-19
Great place and amazing staff
2026-01-15
What a lovely hotel the staff were friendly warm and helpful. It was a wonderful stay.
2026-01-12
Ringrazio e saluto le ragazze della reception che si sono prodigate x le mie necessità.. Marina
2026-01-12
Dear Hotel Central Manager We have recently stayed one night in your hotel in Tirano and I just wanted to say a big thank you to your staff who went above and beyond to make our stay rememberable and a special experience. The quality of the hotel room, breakfast and customer service was excellent. I will highly recommend your hotel. - thank you
2026-01-08
Irena greeted us on arrival and she was lovely, very informative providing information about our stay at the hotel and suggestions of places to go for our evening meal. We were celebrating our 60 th birthdays and the extra touches of a room upgrade, birthday scroll, chocolates and a glass of fizz made the stay more memorable and was very appreciated. All staff we met were very friendly. You have a lovely hotel and we will recommend.
2026-01-08
If. I could rate you're staff more than 10. I would , nothing was too much trouble, so attentive. Kind. , and. A pleasure to talk too The room was above what I expected. And breakfast choice was immense If you could convey my regards to the two girls on reception. As they were fantastic
2026-01-06
Il personale alla reception è stato molto gentile e premuroso, soprattutto comprensivo nei nostri confronti. Vanno quindi i miei più sentiti complimenti e ringraziamenti.
2026-01-06
Complimenti in particolare all capo sala ristorante... Sheila... gentile e disponibile, molto professionale. Alle ragazze della RECEPTION. Anche loro molto professionali.
2026-01-05
Schönes Hotel in zentraler Lage, ziemlich perfekt
2026-01-04
Grazie per il bel soggiorno a Tirano
2026-01-03
Tutto bene nel nostro soggiorno. Ma la vostra forza è nel sorriso e gentilezza del personale. Fa la differenza.
2026-01-03
Complimenti a tutti per la disponibilità, la cordialità e il sorriso sempre pronto da parte mia e di mio marito
2026-01-03
Accoglienza, gentilezza e professionalità elevate. Ringrazio in particolare la responsabile della prima colazione per la passione e qualità messe nella preparazione del buffet…
2026-01-03
We really enjoyed our short stay. The staff were amazing.
2026-01-03
Personale competente e responsabile delle colazioni eccezionale
2026-01-03
Lovely place to stay- quiet and well appointed.
2026-01-02
Vorremmo ringraziare di cuore Irina e farle i complimenti per la gentilezza, i sorrisi e la professionalità, davvero top!
2026-01-01
The reception staff were very accomodating - allowing us to leave our bags after check out and offering assistance with general enquires.
2025-12-31
Doaa was amazing, she was so friendly and nice. Gave us the perfect restaurant to go to and made us reservations.
2025-12-31
thank u. this hotel so clean and beautiful place ,
2025-12-29
The entire staff was very nice!
2025-12-29
I've left a message on Trip, but on a personal note, thank you all so very much for a lovely stay. Everything was just superb from start to finish. It's just a pity we were only booked for one night. If I had known how beautiful the town was and how very excellent the hotel was, we'd have come for a week, not just pass through. I think we'll be back. Thank you all again. Michael.
2025-12-29
Felt welcome, thanks to the lady at reception
2025-12-28
Complimenti, continuate così
2025-12-28
To all the lovely girls who welcomed us every time with a smile and gave us advice on restaurants and timetable for the Bernina Express - Victoria,Irena, Daoo and Sheila - our sincerest thanks. Dave & Glenys Williams from Wales X
2025-12-26
A la señorita de Venezuela muy amable
2025-12-23
Ho svolto uno stage presso questo Hotel ed è stata un’esperienza molto positiva e formativa. Il personale è sempre stato gentile, disponibile e pronto ad aiutarmi, facendomi sentire accolta sin dal primo giorno. Un ringraziamento particolare va alla direzione e alla referente Irina, per la professionalità e l’attenzione dimostrata. Un’esperienza che porterò sicuramente con me.
2025-12-22
Compliments to the service at breakfast for our son who required gluten free options. Providing a basket full for him every morning and then putting a few baskets out near the tea bags during our stay just wonderful of you to do
2025-12-22
Grazie ottimo soggiorno
2025-12-22
Thanks a million
2025-12-20
When we arrived at the Hotel and handed over our passports your receptionist noticed it was my wife's 60th Birthday. Within a few minutes she knocked on our door and presented us with a glass of wine to celebrate my wife's birthday. A lovely gesture thankyou
2025-12-15
Siamo stati benissimo ed il personale è stato gentilissimo, sempre con il sorriso e disponibile! …ed al giorno d’oggi queste qualità sono rare!
2025-12-14
We had a wonderful stay
2025-12-13
Danke, alles war perfekt
2025-12-12
The staff were amazing. Front staff printed out boarding passes and restaurant recommendation which was great . Kitchen lady gave us packed breakfasts for our long journey home which was very much appreciated.
2025-12-09
Vi ringrazio per il piacevole soggiorno
2025-12-09
Muito obrigado pela atenção com a nossa viagem de lua de mel. Adoramos o cartão!
2025-12-08
Personale gentile e cordiale, bravissimi🤗ci ritorno ancora.
2025-12-03
Ringrazio per la gentilezza e professionalità delll accoglienza e mi complimento per la pulizia
2025-12-01
Fräulein Irina war sehr nett
2025-11-28
I have already shared with the front desk manage that Daoo(sp) was awesome.
2025-11-27
Positive and helpful staff.
2025-11-27
Profissionais muito simpáticos, atenciosos! Adorei a estadia no vosso hotel! Irei recomendar a amigos!
2025-11-26
Grazie mille per la estància! Ho stato molto bene :)
2025-11-23
Cortesia del personale
2025-11-20
Viaggio spesso per lavoro ed un’accoglienza come quella riservata dal vostro staff con garbo e gentilezza è estremamente apprezzata, la stanza molto confortevole.
2025-11-19
Wir waren rundum zufrieden
2025-11-13
Restaurant staff were very nice and efficient
2025-11-10
Da tour leader, posso solo fare i complimenti per la disponibilità, la gentilezza e la professionalità di tutto il personale
2025-11-10
Personale molto cortese e disponibile anche se giovane. Bravi!
2025-11-09
Pleasant visit
2025-11-08
Bravissimi tutti. Hotel situato in centro, tranquillissimo anche per il riposo.
2025-11-09
un grazie particolare alla ragazza alla reception che ha dimostrato una professionalità eccellente (non ricordo il nome ma era di origine Venezuelana)
2025-11-05
The young lady who checked us in was so friendly and professional, we want to thank her for her help and directions. The woman who was serving breakfast was also very efficient and pleasant and a thank you to her also.
2025-11-03
Thank you.
2025-11-03
Es gibt von unserer Seite nichts zu beanstanden
2025-11-02
Thank you to all the team,
2025-11-02
Enjoyed the stay.
2025-11-01
So helpful and kind thank you
2025-10-31
Excellent service from Irina, Viktoria, and Shiela. They made our stay fantastic!!!
2025-10-30
Giovanni at the front desk was always engaging and helpful. I enjoyed interacting with you and his helpful and friendly personality.
2025-10-30
Excellent customer service service in all areas. Outstanding services. Wonderful staff too to bottom
2025-10-30
The man at the front desk and Juliett were very helpful and friendly.
2025-10-30
Giovanni was an exceptional host and his team was the same! We enjoyed our stay!
2025-10-28
Our stay was fabulous, the night we had dinner, there was only one server and she was fantastic
2025-10-27
Abbiamo fatto un buon soggiorno a Tirano Ringrazio per l'ottima accoglienza
2025-10-26
Lovely stay, we will come again.
2025-10-24
My stay was lovely. In particular the young woman who attended to us for breakfast was just so nice. She was helpful and friendly but also professional. Complimenti
2025-10-24
Hotel staff and housekeepers were fantastic!
2025-10-21
Giovanni at the front desk was charming, delightful, and helpful
2025-10-18
You were v dry welcoming nd helpful!
2025-10-18
Ottima l'accoglienza con acqua e limone! E la gentilezza sia al check in sia al check out
2025-10-18
Muy buena predisposición , atención y Muy ricos los caramelos,
2025-10-18
Muy buena estadía , muy cómodos y bien atendidos 👍
2025-10-18
Muy buenna estanza.
2025-10-16
Trotzdem hat es uns sehr gut gefallen: sehr ruhiges, gemütliches Zimmer mit schönem Bad, extrem gute Betten mit super Matratzen! Und ein fantastisches Frühstücksbuffet☺️
2025-10-15
Un hotel muy lindo acogedor Su gente muy amable 😍
2025-10-15
Had a brilliant stay! Clean, quirky, lovely staff. Can’t fault it!
2025-10-15
Giovanni could not have been a more welcoming, accommodating, or congenial host. Grazie mille!
2025-10-13
Great venue, close to transport and town. Staff very friendly and helpful. Room very clean and comfortable. Would definitely recommend to others and I will inform my travel consultant to recommend this hotel to future clients.
2025-10-12
Thank you to all. Nice hotel.
2025-10-12
Very friendly
2025-10-12
Superb stay they looked after us well on our wedding anniversary
2025-10-12
kind and thoughtful staff
2025-10-11
Ringraziamento particolare a Irina
2025-10-09
Wonderful job.
2025-10-07
Very welcoming, friendly staff. All lovely 😊
2025-10-06
Staff splendido
2025-10-05
You’re a great hotel. Your staff are a delight and the accommodation excellent.
2025-10-05
Victoria at reception was very friendly and helpful
2025-10-03
The receptionist from Venezuela was extremely helpful and pleasant to deal with.
2025-10-01
Wir hatten einen schönen Aufenthalt im sehr schönen Hotel mit super freundlichem Personal
2025-09-29
Personnel très bienveillant disponible et très professionnel. Bravo!
2025-09-27
The employees at the front desk were very courteous and helpful. The room on the first floor was not very good. It was fully sufficient for one night but the least attractive of the seven hotels we stayed in during our trip.
2025-09-23
Lovely boutique hotel. Thank you so much for a truly wonderful stay
2025-09-23
Direzione.reception ,housekeeper superlativi e disponibili soprattutto il direttore e le sue colleghe. Un grande ringraziamento per il trattamento ricevuto. Ci siamo sentite a casa e coccolate.
2025-09-22
NICE HOTEL THANK YOU
2025-09-21
Thank for your serviceness and kindfulness!
2025-09-20
We were offered a complimentary glass of prosecco each as we were celebrating our 30th wedding anniversary and the receptionist ensured we were made to feel really special. Of the 5 hotels we stayed in on our holiday yours was the only one that did something for our celebration and it made it a memorable stay. Thank you and special thanks to the receptionist that greeted us so warmly.
2025-09-19
The front desk staff was the most accommodating ladies ever encountered!
2025-09-19
Irina was the absolute best! I can’t say enough how nice and accommodating she was which made our stay absolutely fantastic!
2025-09-19
The receptionist Irine was exceptionally good.
2025-09-17
After a very long day of traveling by train, you're welcome with big glasses of water made up for hours of delays . Thank you for a great stay!
2025-09-16
Very warm and happy welcome at arrival
2025-09-15
Staff was very helpful with my problem with safe in room
2025-09-13
Staff was fabulous, courteous and kind
2025-09-12
A fantastic welcome, always friendly staff and ready with information and suggestions. Thank you
2025-09-10
Reception staff always very helpful to our questions
2025-09-09
Thank you to all the staff, we enjoyed our stay at the hotel
2025-09-09
Thank you for making our stay comfortable
2025-09-08
The the wonderful owner at the front desk( sorry I do not know your name).
2025-09-07
A very fine hotel!
2025-08-31
Your receptionist on arrival was very pleasant and helpful
2025-08-31
Wonderful
2025-08-26
Outstanding service from all the staff. Kindness, helpfulness and great level of professionalism.
2025-08-24
complimenti per la cortesia e assistenza
2025-08-24
Please thank everyone at the Centrale for their friendliness and helpfulness.
2025-08-22
The receptionist who welcomed us was very knowledgeable on timing to catch the train. Thorough in instructions and easy to understand. The breakfast hostess was so accommodating, professional and sweet.
2025-08-22
We appreciated the management being always responsive to any request we made for assistance. Each person was always helpful, patient and kind.
2025-08-18
Danke für den angenehmen Aufenthalt
2025-08-18
Sorted out confusion over a twin room brilliantly. Thank you.
2025-08-18
Wir haben uns bei Ihnen sehr wohl gefühlt. Tolle Lage, super Service und gute Küche! Preis/Leistung ist sehr gut!
2025-08-18
Wir fühlten uns sehr wohl.
2025-08-16
I ragazzi del ricevimento sono stati veramente una marcia in più
2025-08-16
The reception staff was very friendly and helpful
2025-08-14
I would like to commend Giovanni for being the perfect hotel manager ( am not really sure of his proper designation) because he knows how to make the guests feel comfortable and he is solution focused for our questions and concerns on our room specially the internet he went to personally check and get the internet on the smart tv functioning. Also his assistant- Irena - very hands on with the guest needs.
2025-08-13
Great breakfast staff
2025-08-10
Thank you to the lovely receptionist on the night of our arrival, she was very friendly and helpful!
2025-08-10
Receptionist on night duty was very knowledgeable and very helpful.
2025-08-08
Très bon rapport qualité/prix. Hotel refait, très propre. A 10 minutes à pied du Bernina.
2025-08-07
Complimenti al personale che era alla reception molto professionale gentile
2025-08-07
Staff is very friendly, helpful and accommodating. They have suggested to see Palazzo Salis, which located on the back of the hotel, and it was worth every penny!
2025-08-06
From the moment i walked through the door I was treated like a king by reception. They totally respected my mental disability and I appreciated that. So helpful. They will never forget Mark Cilia from Australia.
2025-08-05
Very nice hotel. Receptionist was very nice and helpful; always greeted us with a smile! Room and location was good. Breakfast was delicious and breakfast staff very nice! Overall, a good experience at your hotel.
2025-08-03
The reception staff were outstanding. So friendly and ao helpful and they seemed genuinely interested in our plans. I'm not sure I've met anyone better in any hotels in terms of making us welcome and the warm feeling we got from your staff. We stayed in 4 different places on our trip and your hotel was by far the best in terms of warmth and welcome.
2025-08-02
Very well presented room and courteous staff,
2025-08-01
Grazie mille specie al personale in reception!!!
2025-07-29
This was a 5 star hotel. Everything and everyone was very kind and helpful.”
2025-07-29
Appreciate your professionalism
2025-07-23
Personnel in all areas very nice and friendly.
2025-07-23
Wonderful experience
2025-07-23
Breakfasts were very good. Very good location. Very helpful with getting clothes laundered.
2025-07-20
Good staff Great breakfast Outstanding location Thanks for our stay. Will be back
2025-07-19
Thank you
2025-07-18
Everyone doing good job
2025-07-17
Grazie per l'accoglienza
2025-07-17
Siamo rimasti soddisfatti
2025-07-17
Very professional and very helpful. Very capable and prompt to resolve any problem. Thank you for your help.
2025-07-14
you were all so friendly (maybe even too friendly at points) and you really did such a wonderful job, also lending us the iron for the clothes and recommendations, breakfast was really a pleasure and the vibe was fabulous. Bravi!
2025-07-11
Thanks for the stay - you made us feel very welcome.
2025-07-09
Beautiful Hotel in an amazing location! Wasn’t sure what to expect from northern Italy, but it exceeded our expectations!
2025-07-09
We had a wonderful stay. Your staff was welcoming, attentive and responded promptly to all our questions or concerns.
2025-07-08
Thank you for a great stay.
2025-07-07
Your staff are a credit to your company
2025-07-06
Tutti e Buono
2025-07-06
Soggiorno breve ma reso più piacevole anche grazie al personale con cui abbiamo interloquito
2025-07-05
Thank you for being kind and helpful. I spilled water out of the water pitcher and the front desk attendant kindly cleaned it up. Everyone was very nice.
2025-07-03
Un ringraziamento per l'ospitalità, la discrezione e la gentilezza, in particolare di Alessia con la quale ci siamo spesso relazionati e della quale abbiamo apprezzato la professionalità e la disponibilità
2025-07-03
Fantastic staff. Very friendly and helpful. Left hotel with a smile. Thank you!
2025-07-03
Personal am empfang:)
2025-07-03
Grazie a tutti voi per la vs gentilezza e disponibilità
2025-07-01
Many thanks for taking so good care of us!
2025-06-30
Very nice staff. Helpful and knowledgeable.
2025-06-27
Super!
2025-06-23
Thanks for the wonderful, personal treatment!
2025-06-23
Thanks so much for lovely welcome ans for making us few at home. Our stay was way too short unfortunately bit everyone was kind and thw room delightful
2025-06-21
Saludos desde Guatemala me recibieron muy bien
2025-06-20
The receptionist was always friendly and helpful
2025-06-20
Appreciate the friendly staff
2025-06-19
The ladies in reception were excellent.
2025-06-19
Séjour très agréable
2025-06-17
The night manager was extremely helpful in recommending dining spots and also in helping me to secure a snack.
2025-06-17
The front desk staff is WONDERFUL!!!!
2025-06-17
All employees are so pleasant, helpful and professional. Front desk personnel extremely pleasant.
2025-06-16
Sehr freundlicher, persönlichet Empfang an der Reception, ausserordentlich grosse Hilfsbereitschaft. Liebenswürdige Freundlichkeit.
2025-06-14
Marisa was helpful in addressing my stated goals for massage sessions. Many thanks!
2025-06-12
Thank for a wonderful stay
2025-06-11
Every person working there was professional, friendly and helpful.
2025-06-11
Only. Small hotel but big on service
2025-06-08
Staff is outstanding
2025-06-08
The woman who seemed to be in charge greeted us in perfect English and was extremely friendly and always tried to do her best to help us with any issues that arose.
2025-06-05
Muy buena atención en general.
2025-06-05
Great hotel! Congratulations to all the staff, you are all doing a great job!
2025-06-04
Wonderful staff!
2025-06-04
Very enjoyable stay
2025-06-04
thanks for the nice cup of coffee!
2025-06-04
Si
2025-06-04
We had a very comfortable stay
Exzellent
Team
Prenotazione e accoglienza
Soddisfazione globale e informazioni generali
Aree comuni e servizi
Sistemazione
2026-05-31
Sehr geehrte Damen und Herren wir waren mit den Leistungen und ihrem Personal sehr sehr zufrieden. Vielen Dank für den hervorragenden Service.