Hotel Ai Mori d'Oriente

2026-08-21

Your front desk staff are all extremely kind, welcoming and knowledgeable. I am very pleased with their assistance, recommendations, directions and support throughout our stay. We really enjoyed the ease of having direct Whatsapp connection for simple questions and support (we used to coordinate taxi service). We also really appreciated the porterage services provided - we had so many bags and a stroller from our month of travel, I honestly do not know if we could have made it into the room without their help. We greatly enjoyed our stay - I hope you share our appreciation and gratitude to the staff.

2026-08-19

Special thank you to the employee who made our 325 room to high standards which made our first impression an unforgettable memory. Special thanks to marco, very kind and attentive to our requests. All staff were brilliant and friendly and we would definitely return again.

2026-08-18

We zijn erg gastvrij ontvangen door het personeel waardoor ons verblijf erg aangenaam is geweest

2026-08-17

Superb service and stuff. We realy enjoyed stay in your hotel

2026-08-16

We had such a wonderful welcome and stay. Everyone we spoke to was incredibly helpful and lovely.

2026-08-16

Vielen Dank für den wunderschönen Aufenthalt in Ihrem Hotel. Besonders genossen habe ich die große Freundlichkeit Ihrer Mitarbeiter sowie die Sauberkeit und angenehme Atmosphäre im gesamten Haus. Ich habe mich rundum wohlgefühlt und kann Ihr Hotel uneingeschränkt weiterempfehlen.

2026-08-15

Thank you for a great stay, a lovely hotel and very friendly and helpful staff on reception and in the bar.

2026-08-15

thank you and for all the kindness stuff and respectfull..was a wonderful and peaceful moment

2026-08-14

Un grand merci pour l’accueil et la gentillesse. Une mention spéciale aux femmes de ménage. La chambre était toujours impeccable et je suis difficile 😊 Ne changez rien !

2026-08-14

L’ensemble du personnel dès notre arrivée s’est révélé très sympathique, disponible et particulièrement bienveillant, très professionnel et sérieux. Cela donne envie de revenir très rapidement et de conseiller l’hôtel à tous nos amis. Cela nous a permis de profiter de Venise à 100% dans les meilleures conditions. Bravo et vraiment merci à toute l’équipe !

2026-08-14

Bartenders were phenomenal!

2026-08-13

Sehr geehrter Herr Polo, hiermit möchte ich Sie herzlich zu Ihrem Team im Ai Mori d'Oriente beglückwünschen. Stets besonnen, hilfsbereit und freundlich wurde mir nach Diebstahl meiner Geldbörse einschließlich Ausweis geholfen. Bereits vor 2 Jahren bei unserem ersten Aufenthalt in Ihrem Haus haben wir uns willkommen und sehr wohl gefühlt, sodass wir bei einem erneuten Besuch der Lagunenstadt selbstverständlich wieder zu Ihnen gekommen sind. Wir haben gerne das Angebot in der Bar und auch das Essensangebot am Abreisetag in Anspruch genommen. Sollten wir künftig wieder nach Venedig zurückkehren, ist Ihr Haus unsere erste Wahl und wir werden gerne an Freunde und Bekannte eine Empfehlung aussprechen.

2026-08-11

Ein Kompliment und Dankeschön an das gesamte Team!

2026-08-11

We had a wonderful stay and looked forward to our return

2026-08-10

The concierge team were absolutely fantastic. Each and every one of them were polite, friendly, kind and knowledgeable.

2026-08-08

Voglio ringraziare l'incredibile team della reception: gentile, attento, disponibile, empatico, efficiente. Un team che è in grado di farti subito sentire a casa.

2026-08-07

Merci à toutes l’équipe pour son accueil chaleureux et son professionnalisme du début à la fin ! Nous recommanderons de venir dans cet hôtel pour visiter la belle Venise

2026-08-06

Great stay- especially the bar/restaurant service!!

2026-08-06

EVERY SINGLE thing was perfect for our stay and we have already recommended you to friends! Your staff went above and beyond!! This was our best hotel in 3 weeks in Italy!!! Thank you for all the restaurant recommendations and for kindly helping us with bookings and information!! EVERY staff member was incredible from the cleaning staff to the hotel front desk!! GREAT JOB!!

2026-08-04

Thank You for a great stay, especially Saint Nicholas

2026-08-04

I travel all over the world for work and your hotel was one of my absolute favorites! Bravo!

2026-08-04

Staff were very friendly and helpful. Maybe a bit intensive on encouraging you do additional trips

2026-08-02

Personnel très courtois

2026-08-01

The staff hotel and area is amazing we had a magical week and can’t wait to come back soon

2026-07-31

The woman that did our initial check in on 7/27 was amazing , professional kind and told us about some added complimentary options that we chiose to enjoy. The only thing I don’t remember being mentioned is that breakfast was included and I didn’t get to enjoy it as a result but again thankful for the opportunity to get see Murano.

2026-07-30

Front desk people were all very helpful and friendly.

2026-07-29

Tres bien

2026-07-26

Vielen lieben Dank für die schönen Tage in Ihrem Hotel in Venedig.

2026-07-23

Marco on the bar is fantastic, always friendly and asked about our day or evening plans. The man who manages breakfast, I think his name is Pavolia? (I'm sure I have spelt that incorrectly). He greeted us on our first day with a warm handshake, and said welcome back - he was always also very friendly!

2026-07-22

Staff were friendly and helpful- the barman even remembered us from our previous visit!- and I know we’d have received any help we required.

2026-07-21

Hôtel très convivial Courtoisie de la conciergerie

2026-07-21

Nous avons passé un moment féerique, que nous n'oublierons pas, un hôtel magnifique, la direction et les employés extraordinaire de gentillesse. Quand nous reviendrons à Venise, nous viendrons chez vous, et, promis, je parlerai italien (avec ma femme sicilienne, je devrais y arriver)😘

2026-07-18

Thank you to all the staff really nice people and loved to talk about football.

2026-07-17

Thank you for an incredible stay in Venice. We will be back 🙂

2026-07-17

Well done and thank you

2026-07-15

We checked into the hotel on our 25th wedding anniversary, it was our 1st time in Venice. Lorenzo was our main contact on email prior to arrival with a few questions asked/answered and again whilst we were staying with you, he was very helpful and a credit to the hotel. That said I couldn't fault any of the staff, the porter, cleaners, reception staff and breakfast staff were all fantastic and polite, we didn't use the hotel bar hence my neutral scores for bar selection/quality etc.

2026-07-14

Thanks to the staff on reception for advice and restaurant suggestions. It was our 30th wedding anniversary and we couldn’t have been happier. It was a great stay..

2026-07-12

A wonderful stay in a lovely hotel in beautiful Venice , thank you

2026-07-12

Great stay!

2026-07-09

Everyone was wonderful

2026-07-05

Entire staff is amazing! Thank you to everyone for their attentiveness and willingness to help when needed.

2026-07-05

So happy to come back to your lovely hotel and charming staff

2026-07-04

Vielen Dank für die perfekte Leitung des Hotels, welche man in dieser Form und gelebten Herzlichkeit leider nicht mehr so oft erlebt.

2026-07-04

We were thoroughly taken by the fabulous welcome by all staff. Our check in was very detailed and attention given to making our stay memorable. The bar man was fabulous made us feel welcome, custom made a platter just for us and he made great cocktails. The room was tastefully furnished and very comfortable. Our breakfasts were the best we’ve eaten anywhere on our 8 week Europe holiday. We highly recommend Hotel Ai Mori d’Oriente to others and hope to return in the future.

2026-07-02

All of your staff was amazing. I really appreciated their assistance with arranging our transportation as well. We will definitely be back and will recommend you to others.

2026-07-02

Merci de votre accueil

2026-07-02

We loved your hotel. All the staff especially the bar staff and the concierge staff were exceptionally helpful and supportive

2026-07-01

We had a fantastic stay, loved every minute of your hotel your staff are a real credit to you. We will be back, see you soon.

2026-07-01

Thanks for a fantastic stay

2026-07-01

hôtel vraiment très agréable, personnel parfait

2026-06-28

Very professional, pleasant and courteous staff.

2026-06-26

Hotel beautiful, lovely helpful pleasant staff, we had a wonderful stay, would highly recommend it to others and will be returning in the future.

2026-06-25

I’d like to mention that Kiara at the front desk went above and beyond. She was kind, attentive and extremely helpful. My luggage was lost by the airline and she went out of her way to help me with this issue.

2026-06-24

We had a great time at this lovely hotel. The staff was courteous, respectful and very helpful. I highly recommend this hotel.

2026-06-24

The staff were fantastic especially Marco from the bar staff and Massimo at reception. They were friendly, helpful and made our stay special.

2026-06-22

All the staff was amazing especially Daniel our bar tender. He was the best!

2026-06-22

great breakfast personel and front lobby employees. awsome shower in room bathroom.

2026-06-22

Thank you for your kind hospitality! We thoroughly enjoyed our stay! Our AC had some issues and we did not have breakfast with you, leading to the neutral scores in those areas. Otherwise everything was fantastic!!

2026-06-21

We enjoyed our stay. The charm of the hotel was lovely. The staff was beyond courteous and professional. Would definitely recommend your hotel.

2026-06-20

Wonderful stay and staff. Will absolutely return when we come back to Venice!

2026-06-14

Alle sehr freundlich

2026-06-14

Personnel très professionnel ayant répondu à nos attentes

2026-06-12

We had a very enjoyable stay thanks, every member of Staff we came across were very helpful, polite,friendly.

2026-06-11

Our check-in staff were exceptional. They were extremely thorough and kind in making sure that our quick trip to Venice was complete in seeing the highlights. In addition, they were very thoughtful of our needs and provided us with a breakfast to-go box as we needed to leave early for our train.

2026-06-10

We would love to thank the management and the entire team for an exceptional stay. This was our first time visiting Venice, and the experience exceeded our expectations from the beginning. One thing we especially appreciated was how the team helped arrange our water taxi from the airport. I wasn’t comfortable sending credit card information by email, and they kindly allowed us to pay at the hotel instead, which took a big stress off my shoulders. Everything was perfectly organized and seamless. From the moment we arrived, everyone at reception welcomed us with so much warmth and made us feel at home. They gave us recommendations, answered our questions, and were always happy to help.The room was beautiful and comfortable, and we loved the thoughtful touches like the fruit basket and bottle of wine. A special thank you as well to the gentleman in the breakfast area (we unfortunately didn’t catch his name). He was wonderful every day and especially kind to our daughter, which meant a lot to us. Thank you for making our first experience in Venice so memorable. We truly hope to return.

2026-06-10

We loved this quiet location that was one canal away from restaurants. And 15 minute walk to the train station was a plus.

2026-06-08

Your staff was amazing!

2026-06-07

Herzlichen Dank für Ihren freundlichen Service, der meinen Aufenthalt rundum angenehm gestaltet hat.

2026-06-06

to all

2026-06-06

Our two night stay was absolutely divine! Thank you so much for your kindness and suggestions on walking routes and dining. Everyone we encountered at the hotel was so pleasant and helpful. We truly appreciated everything you did to make us feel welcome. Prior to check in we received quick responses to our emailed questions and immediately felt we booked the right hotel for our group!

2026-06-04

Thank you so much for your wonderful service. We had a great honeymoon and everything at the hotel was perfect.

2026-06-04

Un grand merci à l’ensemble de l’équipe pour l’hospitalité et l’aide pendant le séjour. Une équipe au top 👌🏻 toujours avec bienveillance et de la bonne humeur. Et une mention spéciale pour Lorenzo qui nous a aidé par mail avant le séjour à trouver le lieu magique pour nos fiançailles. Bravo encore à toute l’équipe !

2026-06-03

This was our fourth stay with you and it was wonderful yet again. It was our 40th wedding anniversary and we were upgraded to a suite. Thank you very much! I am so very grateful for everyone's wonderful attentive service.

2026-06-02

Nahezu perfekt‼️👏

2026-06-01

Remerciements et compliments sincères à l'ensemble de l'équipe

2026-05-30

Many thanks to all your staff for making our stay with you fantastic.

2026-05-28

Very helpful staff at front desk

2026-05-28

Thank you very much for the wonderful stay

2026-05-27

Thank you to all of the staff! We had a wonderful stay, thanks to your helpfulness!

2026-05-27

We had a nice stay, thank you

2026-05-24

As usual a wonderful stay. Feels like home away from home.

2026-05-23

The staff was fantastic everyone was very friendly and helpful

2026-05-23

Organizzazione Tour taxi boat

2026-05-16

I wish I could remember everyone's names who were so helpful to us on our trip to Venice. The staff at the front desk went out of their way to make us feel comfortable and even help me in my learning Italian. I cannot express enough how much we enjoyed the hotel and everyone we met there.

2026-05-16

Front desk staff was very helpful and friendly. Made out visit to Venice perfect!

2026-05-16

The reception team were very friendly and helpful. Their local knowledge and advice was indispensable. Thank you.

2026-05-15

Merci , toit a été parfait

2026-05-15

We very much enjoyed our stay and thank you in particular to the bar staff who made amazing cocktails!

2026-05-15

Many thanks for 4 beautiful days.

2026-05-15

Thank you to all the staff at the hotel for making our stay so special. Your provide an amazing service and could not fault it in anyway.

2026-05-15

Great friendly service. Great cleaner Prisilia.

2026-05-14

Excellent gluten free service

2026-05-14

Thank you for a great stay!

2026-05-13

We really enjoyed our stay with you. We will definitely be recommending you and hope to be back in the future.

2026-05-13

Thank for your team total professionalism. Only one minor issue Air Conditioning only seemed to have freezing as an output no matter how high we set the controller. Overall a fantastic Hotel

2026-05-13

Il nostro soggiorno nel vostro hotel è stato straordinario, dall'inizio alla fine. Siamo pienamente soddisfatti. Grazie per aver pensato al compleanno di mia moglie. Per quanto riguarda il personale, vorremmo ringraziare in particolare la signora che ci ha registrato e che ha lavorato nel turno serale per tutta la durata del nostro soggiorno: è stata semplicemente fantastica.

2026-05-09

Everybody was fantastic. The showerhead was one of a kind.

2026-05-08

We had the most amazing time and have recommended your hotel to all our friends. We will certainly return!

2026-05-07

Our thanks and compliments to all of the staff we encountered during our stay at Ai Mori. My husband and I enjoyed our stay immensely. The arrangements for transfer from the port in Fusina made in advance of our visit were efficient and easy. We loved the location of the Ai Mori and the Cannareggio quartiere. We liked staying in an area where we were away from all the crowds, but always within walking distance to shops and attractions. If we ever visit Venice again, without hesitation, I would stay at Ai Mori and will gladly suggest to my family and friends to do the same.

2026-05-06

Beautiful hotel and really lovely staff.

2026-05-05

A big thank you for making us feel so welcome in your hotel. A special thank you to one of your waiters (who has been with you for 14 years). He is a credit to your hotel. He made me a special de-caf cappuccino every morning, was polite and attentive whenever he served us drinks / food.

2026-05-05

Bonjour Je vous remercie infiniment pour votre accueil et votre gentillesse. Véronique

2026-05-04

We were impressed about the service at the front desk, equally everyone spoke really good English. Helpful and sunny attitude was lovely to experience. Thank you for making our holiday perfect!

2026-05-03

The organization is very goog and the staff is very friendly and helpful.

2026-05-02

Excellent séjour dans votre établissement, le personnel est vraiment très agréable et compétent

2026-05-02

Thankyou for a great stay.

2026-05-02

All staff is the best. Everyone was happy, friendly and extremely helpful.

2026-04-30

All was fine for us Staff were courteous, friendly and helpful

2026-04-30

See above please

2026-04-29

Complimenti!

2026-04-29

A

2026-04-29

Lorenzo & the lovely bar man & the lovely breakfast man that was in from April 24th April- 27th April they couldn’t do enough x

2026-04-28

Merci au personnel qui est très accueillant, serviable , professionnel et gentil .

2026-04-28

Ringrazio il Sig. Filippo per la squisita gentilezza nell'essersi preoccupato di tutto ciò che poteva riguardare il nostro soggiorno, sia pure di pochi giorni.

2026-04-27

Front Desk people were very informative and wonderful!!

2026-04-27

Nous avons beaucoup apprécié la courtoisie du personnel à la réception.

2026-04-25

Great service, great hotel and good value.

2026-04-25

Es war für uns ein sehr schöner Venedigbesuch nicht zu Letzt durch ihr schönes Hotel. Wir waren begeistert

2026-04-25

Thank you

2026-04-25

The entire staff was wonderful! Everyone we jad the opportunity to speak with was helpful and professional.

2026-04-25

Perfect hotel and staff!

2026-04-24

We have visited Venice many times and this was by far our best experience with a hotel, we will return and recommend to our friends. Roberto at the front desk was so very helpful and took care of every need we had along with assisting with taxi and dining reservations. Parvaiz could have not been more courteous. From breakfast to bartending he is a true professional. Our family, all 8 of us, felt like he treated us like family. So genuine in his caring about his guests. All round good guy!

2026-04-23

We had a wonderful stay and found the team members to all be really delightful from check in to check out. We very much appreciated the personal touches like the fizz and fruitbowl on arrival and the kind birthday gift of biscotti. The location and the hotel itself were wonderful but the people really made the difference. Many thanks to all.

2026-04-23

Le personnel est très agréable et prévenant , nous avons toujours trouvé réponse à l'accueil et nous avons été bien orienté . De plus l'hotel est très calme et les chambres correctement insonorisées . Merci à vous qui avez contribué à la réussite de notre séjour à Venise ! Bonne continuation .

2026-04-22

Le personnel est au petit soin ,souriant ,un grand merci .

2026-04-22

Séjour parfait

2026-04-22

Perfect and will recommend to friends and family

2026-04-21

Séjour de qualité avec personnel disponible, serviable, professionnel. Encore un grand merci d'avoir tenu compte de la remarque sur l'anniversaire de mon épouse.

2026-04-21

Your staff were all Lovely and helpful at all times one of the nicest we have every stayed

2026-04-20

Thanks to everyone for another enjoyable stay in your hotel

2026-04-20

Front desk staff and hotel porters were incredible. Excellent service from all staff!

2026-04-20

Excellent séjour, nous avons été rarement aussi accueillis....rien à redire : la perfection !

2026-04-19

Nous avons passé un séjour parfait, merci pour tout

2026-04-16

Excellent service overall!

2026-04-16

All staff very friendly and helpful

2026-04-16

The staff was very courteous when I did not understand how to unlock my door. We also had a plumbing issue which was quickly resolved. The staff was very polite and helpful.

2026-04-16

The entire staff was brilliant. The concierge (whose name I have forgotten sorry) was so friendly and lovely throughout our entire stay. All the reception staff couldn’t have been nicer too and wished me a good run every day I went.

2026-04-15

Front desk was so helpful and professional

2026-04-14

well done

2026-04-13

Das gesamte Personal ist sehr zuvorkommend und der Service äußerst gut. Danke für die Möglichkeit den Frühstpckstisch zum 60. Geburtstag elbst dekorieren zu können und die Überraschung durch ihr Haus.

2026-04-12

Gostei de tudo muito obrigado 😊

2026-04-12

Amazing time. First time in Venice and hotel with its location was brilliant. Can't wait to return. They wished me Happy Birthday whilst I was there which was a nice surprise.

2026-04-12

The staff in its entirety were fantastic! Best experience ever!

2026-04-11

Lovely hotel, your staff are a credit to you, everyone was excellent

2026-04-11

Wonderful and kind. Thank you for the perfect visit.

2026-04-10

The overall impression of the hotel was the friendliness and charm of the staff. I have travelled extensively and they really did rate in my top three for stand out service

2026-04-08

We had a wonderful time and the hotel was a real oasis of calm after busy days walking around the centre of Venice. All staff we encountered were fabulous.

2026-04-08

Danke für unseren tollen Aufenthalt, das interessante Programm und die entspannte Atmosphäre

2026-04-07

The staff was extremely courteous and helpful. I communicated with them by email several times in advance of our trip and they answered all my questions and met our needs quickly and clearly.

2026-04-07

Breakfast staff was great, pleasant , hospitality. Special thank you for Breakfast Manager. All hotel staff was hospitality. Great visit, thank you.

2026-04-06

Eccellente struttura ed eccellente servizio

2026-04-06

Merci à toute l équipe pour leur accueil, leur disponibilité et surtout la prise en charge des bagages au départ un plus lorsque l on part tard une belle adresse à recommander

2026-04-06

Super hôtel, bien propre, personnel très aimable, confortable Merci beaucoup

2026-04-06

Sehr gut geführtes Hotel mit bestens geschultem Personal

2026-04-05

Grazie per l'ottimo standard che offrite in termini di struttura e accoglienza.

2026-04-05

I stayed with my mother and we had an amazing vacation. Everyone was so helpfull, special thanks to Massimo, Daniel, Parvaiz and a young man at reception who helped us in the boat on Thursday but I don’t know his name… My mother celebrated her birthday in April 2nd and she was so happy that Parvaiz wished her a happy birthday. We will surely be back because it was such an amazing experience.

2026-04-05

Très bon Acceuil. Emplacement calme. Personnel aux petits soins !

2026-04-04

Hotel staff were perfect! Friendly, polite and helpful. The daily room cleaning was done to an exceptional standard.

2026-04-04

Thank you very much to the friendly staff and for your warm welcomes. We look forward to returning again in the future. Thank you.

2026-04-04

My regards to all

2026-04-04

We had an excellent time at your hotel. Many thanks!

2026-03-31

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2026-03-31

Ein tolles Team an Mitarbeitern die alle super nett waren. Die Lage ist Klasse.

2026-03-31

Disponibilité et courtoisie

2026-03-31

Couldn’t fault anything staff were great facilities great comfort in our room fabulous great lication

2026-03-31

We had a lovely time, the staff were very helpful with suggestions on where to go during our stay. All staff were polite. We thought the hotel was in a beautiful location with lots of bars and restaurants close by.

2026-03-30

Everyone was very courteous and helpful

2026-03-29

Thanks for an awesome stay. The hotel staff were great, extremely friendly, personable and were able to provide good information on the locale.

2026-03-29

Es war ein ganz wunderbarer Urlaub in Ihrem Hotel

2026-03-28

All staff were kind friendly and very helpful. I had an issue at book in where I lost my phone on the boat on the way to the hotel which had all our tickets and maps on. The staff were very supportive and with hard work and amazing detective work they were able to find the name of the company who bought us to the hotel and track my phone down and it was dropped back at the hotel within 12 hours of it being lost. Special mention goes to reception staff especially Chiara who was absolutely amazing. Will definitely recommend this hotel to anyone to mentions a visit to Venice.

2026-03-28

Die Professionalität und Freundlichkeit der Mitarbeiter ist besonders hervorzuheben. So auch die Sauberkeit im Zimmer und Rest des Hotels. Dies macht vergessen, dass die Einrichtung nicht ganz modern ist. Leider waren während unserem Aufenthalt Bauarbeiten im Haus und dadurch etwas Lärm Belästigung.

2026-03-25

Everyone was brilliant thank you so much

2026-03-25

Amazing hotel, staff so helpful, polite and engaging, hotel spotlessly clean. Very easy access the water taxi dropped us off right outside the hotel so no struggling over steps and bridges with suitcases. Would only want to stay here again on our return.

2026-03-23

Ich bin so verliebt in Ihr Hotel und das wunderschöne Venedig, dass ich meine Schwester begeistern konnte Sie im Juni zu besuchen. Ich hoffe sie wird genau so glücklich in Ihrem Hotel sein wie ich!! Die Buchung folgt ... ;-) Allerdings bin ich sehr traurig dass Ihr Mitarbeiter aus dem Frühstücksservice / Bar das Hotel jetzt verlassen hat... Er war stets freundlich und zuvorkommend, eine wahre Bereicherung, er wird uns fehlen...

2026-03-22

Thank you for another beautiful stay. I am a travel advisor and this is the second time I've brought guests with me and have been very impressed with everything you offer. I will continue to offer your hotel in my future Italy packages.

2026-03-22

Kompliment für ihr geschmackvoll eingerichtetes Haus und für das sehr freundliche Personal. Bitte teilen Sie uns mit, bis wann die Bautätigkeiten beendet sind. Während der Bauphase wollen wir nicht unbedingt bei Ihnen übernachten.

2026-03-22

Thank you for getting us the revised time for our water taxi!! And great restaurant recommendations!!

2026-03-22

The staff were all helpful, patient and friendl'y. Special thanks to Andrea and Amirnur the bellman.

2026-03-22

Wonderful stay. Friendly and helpful staff, beautiful room and substantial breakfast choices. Thank you. Will recommend and would love to return

2026-03-19

Housekeeping was the best out of our 3 city

2026-03-18

We had the most amazing stay, our first trip away together without the kids and it was the most relaxing time away and loved the hotel, the location and felt a really personal service from all the staff. For example it’s a really good touch leaving the room key, we’v never had that before and liked that idea. We got a room upgrade which we really appreciated and really helped make the most amazing trip. We loved everything about the hotel and staff!

2026-03-17

👍👍👍👍

2026-03-17

Your staff were very friendly and helpfull with advice on trips, sightseeing ect.

2026-03-17

tutti gentilissimi! Era il compleanno di mia moglie e siamo stai omaggiati da una colazione in camera con ottimo cappuccino e biscotti veneziani. Un'attenzione non dovuta e di estrema eleganza che ci ha fatto iniziare la giornata alla grande!

2026-03-17

The staff at the hotel were all outstanding. A special call out for Daniel in the bar. His service was exemplary. We had a wonderful stay and would not hesitate to recommend this hotel.

2026-03-17

We had a perfect time at the hotel. Everyone we encountered was courteous and friendly and went out of their way to help us. If we ever return, we will definitely stay with you again.

2026-03-16

Everyone was great. Friendly, available, helpful. Complimenti!!

2026-03-14

Thankyou so much for our stay , Perfect in every way and staff were amazing

2026-03-14

Le personnel est très sympathique et avenant

2026-03-13

My friend and I thoroughly enjoyed our stay, we found every member of staff delightful, especially Luigi and the Reception team who were very helpful, especially after I realised my Euro account card was found to have expired! Thankfully I was able to pay my bill another way 😀 I have written a glowing report on Trip Advisor and should I visit Venice again I would choose Ai Mori D'Oriente

2026-03-13

All reception staff that we dealt with were very helpful and friendly.

2026-03-13

Your staff were friendly and efficient

2026-03-10

Merci pour votre gentillesse, nous avons passé un excellent séjour.

2026-03-10

Il vostro personale è fantastico.

2026-03-09

Super zufrieden. Wenn die Bauarbeiten abgeschlossen sind ist alles perfekt. Sehr hilfsbereites Personal Danke.

2026-03-09

Thank you for a warm welcome

2026-03-08

We had a wonderful stay and would recommend to friends and family.

2026-03-08

Thank you for the wonderful stay

2026-03-07

We had a very pleasant stay! Everyone was so kind. The room was clean and the bed was fine. We room was a little bit warm.

2026-03-07

Wir fühlten uns sehr gut betreut im Hotel. Es wurden alle Wünsche probiert möglich zu machen.

2026-03-06

The staff were all, categorically, welcoming and warm. I would like to thank Luigi, Parvez, and Bamba in particular for their affability, not because the others were not affable, but because these were the people we engaged with regularly. They made us feel as though we were in our own home. THANK YOU!

2026-03-04

Merci pour votre accueil et la qualité de votre hôtel. Nathalie et Cloé

2026-03-03

Vielen Dank, das wir Gäste sein durften. 🙂

2026-02-28

Thank you for making our visit so comfortable. It’s a beautiful hotel and you looked after us splendidly

2026-02-28

Nous avons passé un excellent séjour, le personnel est au petit soin et très prompt à nous aider. Merci

2026-02-24

We realy enyou our holiyday and your hotell!!!

2026-02-24

Wir blicken auf 7 x 4* HotelAufenthalte in den letzten 10 Jahren in Venedig zurück. Ihr Hotel ist ab sofort unser Favorit für zukünftige Venedig Aufenthalte. Liebe Grüße aus Hamburg Ti a und Michael

2026-02-21

Thank you for an enjoyable stay all staff were friendly and provided excellent service and making our holiday a wonderful experience.

2026-02-21

Wow, what great service we got during our visit on Feb 17-19. We were two couples and had two great rooms. The staff were excellent and very helpful. Loved the location and will recommend to others!

2026-02-21

To everyone at the front desk, the porters and Marco and Daniel in the bar: you all made a very fun visit even more so by your wonderful hospitality.

2026-02-21

Agradecimientos al personal de recepción que nos hicieron sentir como en casa así como q todo el personal del desayuno siempre disponibles y atentos

2026-02-18

Every member of staff was kind and attentive. Everyone was so helpful and we loved the decor and the family feel of the hotel. Thank you

2026-02-16

Personal und Hotel war sehr angenehm

2026-02-16

Overall the staff were very friendly and very helpful from the minute we arrived. They help us with restaurant suggestions, use of public transport and were generally helpful with any queries we had. Very good service overall.

2026-02-15

Excellent service. Thanks again

2026-02-15

Wir waren das dritte Mal im Hotel und waren wieder rundum zufrieden mit allem, es gibt nichts zu bemängeln. Wir kommen im nächsten Jahr wieder und freuen uns schon sehr darauf. Das Hotel ist Spitze und gesamte Personal ist perfekt. Danke, danke und nochmals danke für die tollen Aufenthalte in diesem Hotel!!!

2026-02-14

Vielen Dank - kommen gerne wieder!

2026-02-13

Toller, sehr freundlicher Empfang - wir haben uns sehr wohl gefühlt 🤗!

2026-02-11

Brilliant stay

2026-02-11

Nos encantó el hotel y seguro que volveremos y recomendamos a otras personas. Todo el personal súper simpáticos, amables y nos han ayudado en todo.

2026-02-11

Merci pour tout

2026-02-10

An amazing hotel. It made our trip perfect. Staff are all so kind, we will be back

2026-02-10

Personnels au top. Tout était parfait

2026-02-10

Thank you so much to all who made our stay so lovely. Such a nice friendly hotel. The girls loved the face painting too.

2026-02-08

Thank you for Trevsio restaurant recomendations

2026-02-08

Wir kommen ins Ai Mori d'Oriente, seitdem wir das erste Mal in Venedig waren. Dieses einzigartige Hotel im stillen Cannaregio gehört für uns einfach dazu. Wir hoffen, sehr bald wiederkommen zu dürfen. (Meinem Mann hat in diesem Jahr nur der Rhabarber-Erdbeerkuchen am Frühstücksbüffet gefehlt) ;-) Herzliche Grüße an alle! :-)

2026-02-07

All day staff were very helpful and friendly. The bar manager was especially professional

2026-02-07

The hotel and staff were fabulous from start to finish. Thank you

2026-02-06

Sie haben eine fantastische Belegschaft, Empfang, Bar, Zimmer Frühstück, alles sehr gut

2026-02-05

Thank you for the excellent service and the wonderful staff you have, everyone of them are friendly and helpful. I would have no hesitation recommending your hotel to anyone staying in Venice.

2026-02-05

Superb customer service throughout the hotel; nothing was too much trouble on any level. This is one of the very best hotels I have ever stayed in worldwide; our third visit will not be our last..

2026-02-05

Alles war perfekt. Danke !!

2026-02-04

Had a wonderful stay, thank you. I will be back!

2026-02-04

Very nice stay, staff, rooms and Everything extremely good 😊

2026-02-03

Vos équipes sont tres professionelles et tres disponibles Bravo

2026-02-03

Thank you all for your warm greetings and pleasant manners.

2026-02-03

Everything was perfect. Special thanks to 'Zeus', who was very friendly and offered us a drink because of our 1000-days edding anniversary and to the lady who painted our face. And compliments to the staff, you were all so nice!

2026-02-03

Brilliant helpful and friendly staff.

2026-02-03

Thank you all for your kindness and helpfulness during our recent visit. All of your staff very very pleasant and warm towards us.

2026-02-03

Ci siamo trovati bene, ci torneremo, Grazie della Vs/ ospitalità. Giorgio Pozzi

2026-01-30

Grazie per la gentile accoglienza e per aver reso il nostro soggiorno alquanto piacevole!!

2026-01-27

Thank you for a great stay. The reception staff and porter were extremly helpful and made our stay extra special. We didnt use the breakfast buffet , the bar or any other facilities. we were recommended to a sunset boat trip that was very good.

2026-01-27

We had a wonderful stay. Staff were lovely and nothing was too much trouble. Thank you all so much

2026-01-27

All of you

2026-01-25

Loved the location! Everyone helpful and welcoming.

2026-01-21

Wir sind zum sechsten oder siebenten Mal in Ihrem Hause und es ist eine Freude wie freundlich der Service und wie gepflegt das Hotel ist. Es ist schön das sie erweitern und modernisieren. Wir freuen uns auf das nächste Mal.

2026-01-21

Grazie mille per 3 giornate super belle... In particolare, il servizio cordiale al bar e l'uomo cordiale a colazione. Eravamo lì per il 6 x ... E ci ha riconosciuti direttamente 👌

2026-01-21

Thanks for an amazing stay, the help in directions, the friendliness of all staff. The amazing recommendation for our 1yr anniversary dinner at Venice Venice ❤️ everything has been memorable

2026-01-19

Siamo stati benissimo! Staff gentilissimo con adulti e bambini.

2026-01-18

Gracias por vuestra gestión , gente muy amable , más arriba comentó unos puntos , que son los que a mí me a fallado un poco , pero todo mejoras pequeñas , lo más importante lo tenéis !! Un saludo .

2026-01-18

Je les ai déjà formulés lors de mon départ, je les réitère : bravo et merci pour la tenue de ce bel établissement et surtout compliments à l'ensemble du personnel pour le professionnalisme, la gentillesse et la disponibilité. Je gardais un très bon souvenir de l'hôtel mais surtout un excellent souvenir de l'ensemble du personnel.

2026-01-18

Service levels were world class. Seriously.

2026-01-18

Danke, machen Sie weiter so.

2026-01-18

All of the staff were wonderful and we would stay every time in Venice. Beautiful hotel.

2026-01-15

Merci pour votre accueil

2026-01-14

Grazie mille! The stay was amazing start to finish with the most welcoming staff

2026-01-14

Pav at breakfast was extremely charming

2026-01-13

Le séjour était parfait et surtout le personnel très agréable

2026-01-12

Beautiful hotel and really helpful and professional staff

2026-01-10

Loved our stay! Hotel and staff are amazing

2026-01-09

Fantastic stay, all staff were professional and friendly throughout our stay

2026-01-07

Lovely comfortable and cosy hotel. Super helpful staff

2026-01-07

All the staff were wonderful. The hotel is gorgeous. Bar staff brilliant. We chose the best hotel to spend my 60th birthday in. We all loved it. Thank you very much

2026-01-07

Thank you to the friendly reception guy that we meet checking in. Rey helpful don’t remember he’s name.

2026-01-04

Tout parfait personnel exemplaire

2026-01-03

Très bon accueil, personnel serviable et souriant. Hôtel conforme au descriptif du site internet. Une très bonne localisation au calme et bien desservie avec des chambres bien entretenues. Bel ensemble homogène en termes de prestations et de prix!

2026-01-03

Rien a redire.

2026-01-02

We had a fantastic stay with you. Thank you!

2026-01-01

Das Personal ist sehr freundlich und hilfsbereit. Wir haben uns rundherum wohl gefühlt Besonderst gefreut hat uns Die Überraschung durch die Küche zum Frühstück an unserem 50. Hochzeitstag. Grazie Mille!

2025-12-31

Merci à tous pour la qualité de votre accueil, votre professionnalisme et surtout pour votre gentillesse.

2025-12-30

MERCI AUX EQUIPES TRES PRO

2025-12-29

Personale cordiale e molto disponibile

2025-12-29

Merci on a passé de belles vacances chez vous . On recommande votre établissement.

2025-12-28

Es hat alles bestens geklappt. Danke. Wir waren sehr zufrieden. Wenn wir wieder nach Venedig zurückkommen werden wir gerne wieder dieses Hotel buche.

2025-12-24

Es war sehr schön, alle waren sehr freundlich und hilfsbereit. Wir kommen gerne zurück

2025-12-24

Wir hatten das Problem mit den "lauten" Nachbarn. Nochmals vielen Dank, dass wir für unseren restlichen Aufenthalt in ein anderes Zimmer umziehen konnten. Mille Grazie.

2025-12-24

A lovely stay. Will definitely recommend and return.

2025-12-23

Thank you and all the staff for a fantastic stay. All the staff where very helpful, friendly & polite. We couldn't have asked for a better stay. Thank you again

2025-12-22

Complimenti per la qualità dell' albergo

2025-12-22

Staff extremely friendly and accommodating

2025-12-21

Your entire staff was absolutely superb. I’ve already recommended your hotel to friends and family. Will definitely return.

2025-12-20

Great hotel, we have stayed twice and would come back again

2025-12-20

Vielen Dank für den tollen Service

2025-12-20

Thanks so much for a wonderful stay!

2025-12-19

Difficilmente si trova uno staff che sia così professionale ed empatico come nel vs. Hotel

2025-12-18

Fantastic staff. Thank you

2025-12-16

My partner and I had a great stay at the hotel. Excellent service and a clean happy environment!

2025-12-15

Fabulous experience all round.

2025-12-14

A great stay and all staff were very helpful & friendly

2025-12-14

Thank you so much for making my daughters and I stay pleasant. Our room was spotless.

2025-12-14

It was a really pleasant stay, we loved all about it!

2025-12-13

es ist immer wieder wunderbar ins Ai Mori d'Oriente zu kommen (das 5. Mal) und ich werde Sie weiter meinen eigenen Kunden empfehlen.

2025-12-12

Thank you for the gift basket of fruit and the prosecco. It was a nice touch. Grazie!

2025-12-12

Un tout grand merci pour l'accueil et le service. Un hôtel à recommander sans aucune hésitation.

2025-12-11

You was all amazing thank you you made a special weekend even more special

2025-12-10

Our stay in Venice was perfect and that's also thanks to your hotel. We had a pleasent stay, rooms are spacious, clean and very confortable. Every member of staff was polite and helpful. Thank you very much for a lovely stay.

2025-12-10

Would like to thank you for a fantastic stay again. Bar staff are amazing and looked after us, especially Marco who was superb and our porter on arrival who was a lovely guy and very helpful. We are looking forward to coming back next year.

2025-12-10

Merci à l’ensemble du personnel pour l’accueil et bravo à chair à et surtout Andrea pour ses choix de restaurant L’hôtel est bien situé mention particulière pour le petit déjeuner ou le buffet est varié et en quantité L’ensemble du personnel est toujours très souriant et avenant Le bar est superbe avec un service de cocktail fameux et un service impeccable Bravo à tous !!!

2025-12-10

grazie

2025-12-10

Everyone at the hotel is an asset. They wee all very welcoming and polite and friendly

2025-12-09

Un grand merci pour ce séjour, personnel trés agréable et compétent, et merci pour ce trajet en taxi vers Murano.

2025-12-07

Very friendly welcome and helpful team Bukka the porter is always friendly and remembers returning customers

2025-12-05

Complimenti et ringraziamento per il manager e la squadra 👏👏👏👏👏

2025-12-05

Everything was okay, hopefully we wil see you next year again

2025-12-05

Wir haben uns bei Ihnen sehr wohl gefühlt. Es war ein schöner Aufenthalt.

2025-12-05

The entire staff were extremely helpful, welcoming, friendly and courteous. The hotel itself was undergoing a challenging time with the construction but the impact was minimal with the workers presence not being noticed till nearly 0800. The hotel’s location is wonderful and once you enter through the door it’s peaceful and calming. The rooms are comfortable, spotless and quiet. My only comment is that they have not changed since we previously stayed in 2018, 19 and 20. At some point, in the near future, they will need refreshing in order to maintain the same high standard.

2025-12-03

Thank you to you and your staff for your welcome and attentive during our stay. Beautiful hotel in a lovely area.

2025-12-03

Gracias

2025-12-02

Thank you for your help in everything!

2025-12-02

We had a wonderful stay at the Ai Mori D'Oriente hotel. The staff were incredibly welcoming and knowledgeable and our room was amazing. Thank you for everything!

2025-12-02

The staff were sll charming and very friendly

2025-11-30

The whole team were veryy friendly and welcoming

2025-11-30

We thought the staff were all lovely and friendly.

2025-11-29

The stay at your hotel was great.

2025-11-29

Overal, another great stay, all staff were friendly and helpful.

2025-11-27

It was a big pleasure to stay in your hotel. I have seldom to never find so many friendly, helpful people. You are blessed to have them in your hotel. It was a perfect stay for us. Thank you very much

2025-11-26

We had a fabulous time and acknowledging my partners birthday was a real human touch above and beyond what we had expected

2025-11-25

Wir waren sehr zufrieden . Sehr gerne kommen wir wieder..

2025-11-25

Thanks to everyone especially kitchen staff for making it an enjoyable stay again

2025-11-22

Especially appreciated the front desk staff who helped us sort out our shared transfer problem- several phone calls needed!

2025-11-22

Vielen Dank für freundlichen Empfang, den sehr guten Service und das überaus freundliche Personal. Sie haben den Trip nach Venedig rundum sorglos gemacht. Auch zu erwähnen wäre die gute Visitenkarte mit der genauen Beschreibung zu den Vaporetti. Gute Idee. Ich komme wieder, so ein schönes Hotel in einer so ruhigen Gegend hätte ich nicht erwartet. Ci vediamo

2025-11-22

Frontbdesk staff were very pleasant and helpful when asked. Bartender was great. We loved the bar.

2025-11-20

Excellent staff and hotel. Every detail was well taken care of

2025-11-19

Staff were amazing, friendly and very informative throughout

2025-11-19

Super stay thank you!! See you again!

2025-11-18

Thanks to all staff for making us feel so welcome.

2025-11-18

Nous avons été ravis de notre séjour, de l accueil et du professionnalisme de vos collaborateurs. Nous reviendrons et conseillerons votre établissement à nos amis.

2025-11-18

Perfect reception and attitude!

2025-11-18

The hotel was very welcoming and a great place for us to relax!

2025-11-17

EXCELENTE SERVICIO! MUY CONTENTOS, CON EL UNICO INCONVENIENTE DE ESTAR EN EL ULTIMO PISO SIN ELEVADOR, CON PROBLEMAS DE SALUD Y DE RODILLAS

2025-11-17

Another excellent stay, our third.

2025-11-16

Thank you for an enjoyable stay

2025-11-16

Danke wir haben uns sehr wol gefühlt und das Zimmer/bad war wirklich sauber.. Ausser die Restsurant Mofehlung war sehr sehr schlecht Essen hat nicht geschmeckt Bedienung war passiv Ambiete sehr ungemütlich Preisleistungsverältnis sehr schlecht Empfehlen sie den Laden nicht weil das nicht zu ihrem guten Bild passt Lg.c.yilmaz

2025-11-16

Great service overall. Kind staff. Happy with breakfast service.

2025-11-16

The front desk staff were friendly and helpful. The rooms was always clean.

2025-11-16

Thankyou for the kindness and assistance of the gentleman who helped my husband organise a watertaxi at 5.30am in the morning to take me to hospital as I had a severe reaction to seafood (I think his name was Andrea) and to the staff who explained the medication and checked on me daily.

2025-11-11

Al signor Massimo (mi sembra si chiami così, addetto alla reception, alto e con gli occhi chiari)),per essere impeccabile, disponibile e sempre presente. Davvero un super professionista. E al signor Daniel (al bar) per la gentilezza, simpatia e cortesia. Avete davvero uno staff da urlo. Congratulazioni.

2025-11-09

Freundlich, kompetent und hilfsbereit. Klar plus! Wir kommen gerne wieder😁

2025-11-09

Vielen Dank an das komplette Personal für den angenehmen Aufenthalt

2025-11-09

Alle waren sehr nett und höflich

2025-11-09

Your staff are wonderful. Welcoming, courteous and so helpful.

2025-11-09

nous reviendrons des que nous reviendrons à Venise

2025-11-09

All the staff were professional, friendly and very helpful.

2025-11-07

Your staff their attention, welcome and general demeanor are excellent..thank you for a lovely Venice stay,

2025-11-05

Merci à toute l'équipe pour sa disponibilité et merci pour la petite attention le jour de l'anniversaire de ma femme :)

2025-11-05

We were a bit concerned passing thru the neighborhood on the way to the property, looked a bit tired. However, once we entered the hotel, everything changed. Nice decor (Fall theme), staff, accommodations. Front desk staff was very helpul with local recommendations.

2025-11-05

You are all amazing 🤩 thank you

2025-11-05

L’ensemble du Personnel est courtois et disponible. Nous avons apprécié le transport offert vers Morano avec la visite de la Verrerie Ducale . Nous avons passé un bon séjour au sein de l’hôtel Ai Mori

2025-11-04

Staff were very helpful and friendly.

2025-11-04

We’ve already been back home for a week, but we still think about our wonderful trip to Venice every day. Our stay at the Hotel AI MORI D’ORIENTE contributed greatly to making it so special. From the very first minute, we felt completely comfortable at the hotel: a very warm welcome at reception, an upgrade to a suite, a travel guide in the room, an organized boat tour, a delicious breakfast, and the hotel’s great location. When we return to Venice, we will definitely choose the Hotel AI MORI D’ORIENTE again. THANK YOU VERY MUCH!

2025-11-04

🙏😊

2025-11-03

Personnel très agréable, très souriant, serviable, bons conseils. Au top !!!! Merci à tous.

2025-11-02

What a wonderful experience, everyone was amazing. We cannot thank you enough.

2025-11-02

zeer aangenaam verblijf op een rustige locatie

2025-10-30

All staff are a credit to your hotel, could not fault them in any way.

2025-10-28

Soggiorno breve ma molto piacevole anche grazie al personale sempre disponibile

2025-10-28

Argol was fantastic on check in so helpful and also Andrea.

2025-10-28

Very polite and welcoming staff. Everyone we encountered was very pleasant and helpful.

2025-10-27

We have a week in Venice every few years or so to celebrate our anniversary. We always stay at your hotel: we love the quiet location, it feels like home from home to us.

2025-10-25

Un bel piccolo soggiorno di 2 notti. Personale cortese e gentile. Avete una bella struttura collocata in una zona tranquilla e autentica per chi ama Venezia e cerca di sfuggire alla confusione dei posti emblematici.

2025-10-24

Toute l’équipe est professionnelle et sympathique! Nous avons été accueillis et informés d’une excellente façon par le concierge et le bagagiste! Je voulais particulièrement remercier l’équipe du petit-déjeuner pour leur sourire communicatif!

2025-10-22

Lovely hotel, all staff are excellent

2025-10-19

Wonderful accommodation. Everyone was very friendly and helpful.

2025-10-19

Personnel très aimable , disponible et à l'écoute des clients .

2025-10-19

We absolutely loved the offering of a sunset boat cruise to guests. It was a highlight of our trip.

2025-10-19

Vielen Dank für alles, wir waren jedesmal vollumfänglich zufrieden und kommen gerne wieder. Gerne empfehlen wir das Hotel weiter.

2025-10-18

Front Desk excellent…Lorenzo wonderful!

2025-10-18

Exzellent hotel, perfect location, top Service. Perfekt for exploring Venice.

2025-10-17

We had a lovely stay in the hotel and all the staff were very friendly.

2025-10-17

Room was always clean, and the staff at the breakfast buffet was very corteous and helpful

2025-10-15

This boutique hotel is an absolute dream. It's a little bit out of the way but worth every extra step you take. Quiet, romantic, charming, beautifully decorated with interesting contemporary Moorish design elements that reflect the history of the area. The desk staff were great. Thank you for this experience. I couldn't imagine staying anywhere else when I return!

2025-10-15

Dziękuję za wielce udany pobyt

2025-10-14

Vielen Dank für den schönen Aufenthalt und das sehr freundliche Personal!

2025-10-13

We’d like to acknowledge Roberto on his advice and suggestions about the 6pm sunset cruise. It was one of the highlights of our trip to Venice.

2025-10-13

Thank you very much for your suggestion to catch the Allalaguna boat at the Guglie stop as the boat is full when it reaches the stop closest to the hotel.

2025-10-13

Thanks to you all for making our stay so memorable.

2025-10-09

Directions and a map to places we wanted to visit were polite and friendly and easy to understand and follow.

2025-10-08

Accueil très chaleureux beaucoup de professionnalisme je recommanderais l hôtel a la famille et des amis qu'ils ont l envie d aller a Venise 10/10

2025-10-08

Wonderful front desk staff.

2025-10-06

Thank you all for making our stay in Venice unforgettable ❤️

2025-10-06

Welcome and reception staff were really good. Location lovely. Breakfast was slightly under par.

2025-10-04

Thank you for everything. Everyone was helpful and kind and we will spread the word of this hotel.

2025-10-04

Excellent stay thanks to all the staff

2025-10-04

Thank you for making our stay so comfortable and for being very nice kind and helpful.

2025-10-04

staff very friendly and helpful, nothing seem to be any trouble to solve

2025-10-03

Thank you so much! We had a phenomenal time in Venice and we believe our hotel played a large part in that.

2025-10-02

All of the staff were superb, friendly, helpful and just wonderful 👏

2025-10-02

Your staff were all exceptional!

2025-10-02

Thank you to all the staff - on reception, at breakfast and servicing our room.

2025-10-01

Amazing stay - thank you so much

2025-09-30

It was a great stay at a wonderful hotel throughout my entire stay. I would definitely recommend it to any of my friends/family while in Venice

2025-09-29

Der Aufenthalt in ihrem Haus war einfach genial, alles hat einfach gepasst.

2025-09-27

Your hotel was exceptional! From check-in to check-out! An AC leak in suite was corrected shortly after arrival. Bedroom area, though small, was very comfortable, everything we needed. We did not expect the sitting area of our suite to be a completely different space accessed from the main hallway. This was inconvenient but we adjusted, after once accidentally locking ourselves out of our bedroom! We appreciated the warmth and interest of all the staff. Enjoyed talking with the bartender Marco. Did not have opportunity to interact at length with any other staff members but all were so friendly, welcoming, and professional. Best hotel stay by far of the 3 we had in this trip to Italy!

2025-09-26

Thank you fo rmaking our first visit to Venice so enjoyable! Everyone was very helpful and kind. We love you hotel.

2025-09-24

Everything about our stay was just as we hoped, the hotel is beautiful and the staff very welcoming. The location is perfect for us, being close to the water taxi to the airport and in a beautiful and quieter part of the city, while still being convenient to great food and drink.

2025-09-23

A simply wonderful experience from start to finish. Quaint, comfortable and stylish. One of the most memorable hotels we have stayed in. A quiet location with easy access to City attractions. The attention to detail and extra touches (such as the wine on arrival) and introductory boat tour at minimal cost were a delight.

2025-09-22

Staff all very friendly and helpful. Standard of cleaning in the room excellent.

2025-09-21

Personnel à l'écoute du client et toujours aimable.

2025-09-17

Wonderful experience all round ! We will be back !

2025-09-17

Wir haben uns wieder sehr wohl gefühlt und kommen auf alle Fälle wieder.

2025-09-15

Vorrei ringraziare tutto lo staff per la cortesia e disponibilità. Ci siamo sentite accolte. Grazie mille

2025-09-15

thank you - we had a great stay

2025-09-11

I just want to thank everyone for making our stay so special.

2025-09-09

Great overall stay- staff super nice and professional and helpful.

2025-09-09

We had a fantastic experience everything was wonderful

2025-09-07

The front desk staff were always extremely friendly and helpful with recommendations for places to eat dinner. Keep up the good work.

2025-09-06

It was such a lovely time (as usual) - we will be back next year!

2025-09-05

Your hotel was provided to us as part of a cruise with APT/Trailfinders but we really enjoyed our stay with you and would thoroughly recommend it to others. A delightful hotel in a lovely part of the city. The staff were so friendly and helpful. Many thanks for making this part of our holiday so enjoyable

2025-09-04

Merci pour votre accueil, disponibilité et getillesse.

2025-09-03

Everyone at the front desk was wonderful

2025-09-02

A really wonderful stay with excellent staff interactions at every stage.

2025-09-02

Vielen Dank, es wsr wunderbar

2025-09-01

Merci pour votre accueil et votre professionnalisme!

2025-09-01

We really liked the expierence and I plan on coming back in the future.

2025-08-30

Great stay, beautiful place, spacious rooms and great staff.

2025-08-30

yeah the night manager was lovely and not full on but charming. There was also another guy who served us breakfast the following day, he was lovely 2. He was about 40 and wore glasses. It was the guy in the bar in the evening who i felt was not at all geniune. Very false. Also need to mention a lovely guy who seemed to be a cleaner but very well dressed. he did not serve people but was always either hoovering or cleaning but so polite and helpful

2025-08-29

Dem sehr freundlichen Personal im Haus möchten wir noch einmal Danke sagen.

2025-08-26

Very friendly and helpful staf!

2025-08-25

ALL THE STAFF WERE FANTASTIC. ROOMS WERE VERY CLEAN. FOOD WAS VERY GOOD.

2025-08-24

Vielen Dank für einen sehr schönen Aufenthalt, ich komme gerne wieder und werde ihr Haus empfehlen!

2025-08-24

Well run hotel . With friendly staff

2025-08-24

We had an absolutely fantastic time from beginning to end and your hotel and the courtesy of your stuff really made our trip to Venice extra special.

2025-08-24

Amazing stay again - remains our number one choice when we visit Venice. All staff were great and really loved room 401. We will be back and in the meantime continue to recommend to our family and friends! Many thanks.